DCH Kay Honda reviews
DCH Kay Honda of Eatontown offers you the opportunity to find used cars by DCH Kay Honda. DCH Kay Honda is a trusted dealership serving clients throughout Eatontown, in search of certified used cars. Also, DCH Kay Honda is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by DCH Kay Honda to get the affordable car that is right for you.
Location: 200 Route 36, Eatontown, NJ 07724
Phone: (173) 254-2513
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DCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsDCH Kay Honda
Authorized EpicVIN dealer
07724, Eatontown NJ
Check DetailsWhat’s more, DCH Kay Honda of Eatontown has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from DCH Kay Honda. Check out the listings today to find the right car for yourself. DCH Kay Honda is definitely the best place to buy used cars online.
ingy makar
Dec 1, 2016
BEST EXPERIENCE EVER One of my friends recommended DCH KAY HONDA for me and It is one hour away from where I live, but I went anyway to checkout their deals, hoping that it will be different than my last 2 times experience with 2 different dealers which almost made me change my mind about leasing a honda ,From the moment we walked in the sales rep. Nader Awad welcomed us with a very warm and happy welcome ,We sat together exploring our options, he was very professional, knowedgble and effective by explaining all the options and was very patient answering all my questions.It was a very nice helpful interaction but the price was out of our budget, But that was not the end for Nader he followed up with me the next day went out of his way to meet our budget by asking the general Manger if there is anything else he can do , after 2 days of of communication even after his working hours finally he got me the perfect deal.I went back everything was ready he prepared all the paperwork filled out for me to sign it was very easy simple process pain free and thanks to him I have my new honda Crv very happy very satsfied and would definitely go back to only them in the future and will recommend to all my friends and family about my wonderful experience in DCH KAY honda with Nader AwadBest Regards Ingy Makar
Jmerezio
Nov 30, 2016
I came in over a holiday weekend not knowing if I really wanted a Honda or not . I test drive a few hondas and quickly fell in love. I really wandered ready to pick just because it was my first stop, Ron was not pushy and did not give me a hard time about wanting to go check out other cars . Low and behold I came back and bought my 1st Honda and I could not be happier with it . Rons service was excellent he was available 24/7 to answer and questions I had through text message, he made himself completely available. I would recxomend dch and would 100 percent reccomend working with Ron.
danielneal7
Nov 28, 2016
Paul was very personable from the moment I walked through the door. His service was impeccable, his presentation was professional, and his offer was irrefutable.
JeanRN421
Nov 28, 2016
From the minute you walk in the door to the second you drive away with your new vehicle, you are provided with a VIF experience - Very Important Family that is! My salesman Nader Awad and the financing expert Patrick Hughes were patient, understanding, knowledgeable, and accommodating throughout my entire purchasing experience. They both helped guide my decision to purchase, never pushing or trying to "up-sell" me on anything.This is a no-nonsense dealership ... meaning they are not going to give you any nonsense! The entire staff and sales force are very straightforward and go out of their way to make you feel comfortable and at ease with this very large purchase you are about to make. It's also a haggle-free zone, in the best sense of those words - they are not going to waste your time playing with numbers - they give you the bottom line right out of the gate.Not only would I recommend this dealership, I would drive you there myself to introduce you to my new friends Nader and Patrick. If you are looking and know what you want, or even more importantly if you're not certain, DCH Kay Honda in Eatontown is the place to go for your next vehicle!
tom
Nov 28, 2016
Recently purchased 2 cars from Mel Kling. Good prices on both cars. Would recommend Mel Kling and DCH Kay Honda to all. No pressure, no hassles - a pleasure to do business with!
Alhallard
Nov 28, 2016
Great experience working with Art SMith. Art was a great guy and very helpful. He will be my go to guy for any future car purchase.
ChrisPen10
Nov 28, 2016
We were helped by Mel and Lindsey and they were very patient and helpful. It was a great experience and i walked away with a great car. They even gave us some pizza while we were waiting! ! haha
maritnick
Nov 28, 2016
We had a greatest experience working with Maria Calabrese. She is very easy to work with, and made a whole car purchasing process very pleasant.
ro
Nov 26, 2016
I have leased several vehicles from this dealership. I am travelling from Brooklyn, NY to work with Nader Awad. He has made my leasing experiences convenient and seamless. He knew what I wanted in a vehicle and had it ready for me. Nader successfully heard my requests and delivered. I negotiated lease price and terms, signed all paperwork, loaded up my new Pilot and returned home to Brooklyn all in the same day. It was fast and convenient and met all my needs. I highly recommend Nader as well as his excellent team including Armondo and Anthony.
Theresa D'Angelo
Nov 26, 2016
Buying a car is not my idea of fun, but Steve Severio is not your typical car salesman. He's a genuine, nice guy -- not pushy or annoying. I would highly recommend him.
Benny33
Nov 26, 2016
Steve several was great he had an unusual amount of patience with me and explained the many different options in buying a Honda automobile. He is very knowledgeable.
kellyfleschner
Nov 22, 2016
I went in confused and full of questions for Steve. He not only answered everything wonderfully but made me comfortable the entire time and never once made me feel pressured (which is always a fear of mine going into the dealership) I would highly recommend Steve to any of my friends and family interested in purchasing a Honda!
My first certified preowned jm
Nov 21, 2016
I came in with my wife to lease a brand new Accord and figured I'd look at a certified preowned honda since I was over my mileage and would be coming up on my lease end mid July 2017. Vinny Zerbo Jr was so knowledgeable, professional and kind that I also wound up purchasing a preowned CRV the same day. Vinny is an asset to your company and made our buying/leasing experience one of our best! Thanks and kudos to Vinny for a job well done! John Mitchell
Brianne Murphy
Nov 17, 2016
This is my second time leasing a car with Gene Colicchio & Mike Lyttle and it was a seamless transaction from start to finish. Gene not only is accommodating and friendly, but is an expert on the knowledge of all the vehicles on the lot. He is more than a salesperson, he is a genuinely nice guy. From the minute I walked into the dealership, Gene & Mike worked to get me exactly what I wanted and in less than 3 hours I drove home in my brand new lease. Mike is not only an excellent Sales Manager, but a straight shooter who will make your visit to the DCH Kay Honda a pleasure. Hands down the friendliest car dealership I have ever had the pleasure of working with. If you are looking for a stress free car buying/leasing experience, look no more - just call Gene. You will not be disappointed!
BrianneMurphy1
Nov 17, 2016
This is my second time leasing a Honda Accord with Gene Colicchio & Mike Lyttle and it was a seamless transaction from start to finish. Gene not only is accommodating and friendly, but is an expert on the knowledge of all the vehicles on the lot. He is more than a salesperson, he is a genuinely nice guy. From the minute I walked into the dealership, Gene & Mike worked to get me exactly what I wanted and in less than 3 hours I drove home in my brand new lease. Mike is not only an excellent Sales Manager, but a straight shooter who will make your visit to the DCH Kay Honda a pleasure. Hands down the friendliest car dealership I have ever had the pleasure of working with. If you are looking for a stress free car buying/leasing experience, look no more - just call Gene. You will not be disappointed!
Colonel Jack
Nov 16, 2016
It was time to buy another car again and I was not looking forward to the experience. The car was to be a present for my college scholar soon. Since he was on a full college scholar ship, this was my way to say thanks. I read a good deal about Honda and thought that would be perfect for my son. Walking into the dealership for my first time I met Gene Colicchio. He was more than a salesman. He was easy to talk to, polite, friendly, and not pushy one bit. He was just a nice guy, He took me and my son on four different cars for test rides before I made a decision. He was knowledgeable about the Honda cars and the entire sales cycle. He made my life stress free of the times I had spent with him. If you need a car and decide on a Honda, look up Gene. He will help you decide what to buy with out stress or pressure and he is a very likable person. You will not be disappointed.
Happy in a Honda
Nov 14, 2016
I have bought 3 cars from dealerships so far and this by far was the easiest!!!!!! I was only there to test drive the cars because I had time constraints. I test drove 2 different models, traded my car in and got financed all with in 3 hours. That included getting the price I wanted!!! My reason for the trade was to lower my car payments. This was not the first dealership I visited that week. Another company could not lower my payment and offered me a lesser car than I had. Patrick Hughes, in Finance and Scott Wendling in Sales heard what I said and made it all happen painlessly, effortlessy and with in 3 hours. Weeks later I could not be happier with my purchase. I am a small business owner, so customer service is important to me and easily recognized. I would highly recommend Scott Wendling as the sales rep, and Patrick Hughes as the finance rep to work with. They will take the stress out of buying. Thank You to this dealership. Both are a true asset to your company.
Happier in a Honda
Nov 14, 2016
I have bought 3 cars from dealerships so far and this by far was the easiest!!!!!! I was only there to test drive the cars because I had time constraints. I test drove 2 different models, traded my car in and got financed all with in 3 hours. That included getting the price I wanted!!! My reason for the trade was to lower my car payments. This was not the first dealership I visited that week. Another company could not lower my payment and offered me a lesser car than I had. Patrick Hughes, in Finance and Scott Wendling in Sales heard what I said and made it all happen painlessly, effortlessy and with in 3 hours. Weeks later I could not be happier with my purchase. I am a small business owner, so customer service is important to me and easily recognized. I would highly recommend Scott Wendling as the sales rep, and Patrick Hughes as the finance rep to work with. They will take the stress out of buying. Thank You to this dealership. Both are a true asset to your company.
L Mabie
Nov 13, 2016
I have dealt with Scott Wendling at DCH Kay Honda on two separate occasions. Scott was very professional, knowledgable, and helpful. He was thorough as he showed the car and explained its features. When it was time to negotiate, he was willing and fair which made the whole process a pleasant experience. I would definitely recommend Scott and the entire team at DCH Kay Honda to anyone in the market for an excellent car and a great deal.
Accordboy
Nov 8, 2016
Art smith was my salesman. Nick used car manGer. Bought an 05 accord great car great price. No tricks at all. Car was detailed. Super clean. Great experience!!!
JEM3
Nov 3, 2016
Purchased a 2016 Honda Odyssey EX-L. Received excellent customer service from the Honda team. Maria C. was knowledgeable and very patient. She provided excellent customer service. This is my third Honda purchased new from this dealership.
mypurchaseorders
Nov 2, 2016
Went there based on a friend's recommendation. The GM, Peter, was friendly and warm. Steve Simon was the salesman who helped us throughout the process. Even though the process was a bit long, but he was patient and helpful. My wife and I both had a pleasant experience, which was very rare with car dealerships. Thank you Peter and Steve for providing excellent service, and good price with our car.
ASCTT44
Oct 30, 2016
I recently purchased a 2017 Honda Accord EXL. It was a very easy experience and Maria C and the rest of the team were great.
Blaisecali
Oct 29, 2016
This was a great dealership. Everyone was so friendly and went out of their way to accommodate us. We are pleased with everything and are so happy with the CR-V we purchased!!
Teyacw
Oct 27, 2016
He was one of the only dealers we had met with after shopping around, that listened to what we needed rather than trying to just sell! Such a great guy. Loved him!
Douglas Scott Turner
Oct 26, 2016
I worked with Steve Simon to purchase a new Honda Civic. He was the most knowledgeable and willing to help out of any the sales people I had met with throughout my search to find my new car. Steve worked with me to get a deal done and was flexible when he needed to be. Overall a great experience.
Greathonda
Oct 25, 2016
I highly recommend if you are interested in a Honda, DCH Kay Honda is the place. Great sales consultant Stephen Serverio was great. Our next vehicle will definitely be at dch kay honda. Great job Stephen!!!!!
mcmanuslaura
Oct 24, 2016
Vinny, Anthony and Armando were excellent and made the entire process very easy. They were very pleasant and professional. We look forward to leasing our 2016 Honda Pilot EX.
hrvlx
Oct 23, 2016
Scott wendling wouldnt quit looking for the car n color that i wanted until he found it. I am highly satisfied with effort to accommodate me.
bill21
Oct 22, 2016
the staff at dch honda was great they listened to our needs and came through with a great vehicle for us, steve simon our sales person was fun to talk to and put no pressure on us to buy I would highly recommend anyone looking to buy a car or truck to go see him first
hondaaccord
Oct 19, 2016
My Sales Associate Arthur Smith made a scary experience super easy. He knew exactly what my needs were and he met them. His guidance helped me select the perfect car for me. I absolutely love my Honda Accord and would recommend him and the other courteous & friendly staff at DCH Kay Honda to all my family and friends or any one else that needs to purchase a vehicle.
Gary Coleman
Oct 18, 2016
We needed to purchase a "new" used car very quickly. We knew who to go to, Art Smith at DCH Kay Honda. We had purchased our previous Odyssey from them through him and were treated very well. The second time around was just as good. We'll make it a "third" time, too, when its time for another vehicle.
GaryC
Oct 18, 2016
We needed to purchase a "new" used car very quickly. We knew who to go to, Art Smith at DCH Kay Honda. We had purchased our previous Odyssey from them through him and were treated very well. The second time around was just as good. We'll make it a "third" time, too, when its time for another vehicle.
Blade
Oct 15, 2016
Both the person at the dealership and the manager were very good and informed. The gave the best deal and sweetened the deal for us.
DMafaro
Oct 12, 2016
This is the second time I've purchased a used car from DCH in Eatontown. I worked with Arthur on both occasions and he professional, helpful and worked hard to get me the best value for my money. I have referred him to many family and friends who were also extremely pleased. They have a great selection of cars that can meet any budget. To be quite honest I wouldn't shop anywhere else.
BenziW
Oct 10, 2016
My wife & I came DCH Kay Honda of Eatentown to buy a new Honda Odysey. We had spoken to them before about the internet quote. Maria Calabrese was the sales associate who was there to deal with & even though it was already very late & almost closing time she was very courteous and patient. They had the exact car with specifications that we had discussed earlier on the phone for the price that they emailed us. No last minute extra surprise fees. Maria patiently stayed with us until the car was ready for us to be picked up. She made all the paper work including the insurance IDs ready for us. Maria made the whole experience a very pleasant one.
Bsum
Oct 10, 2016
This was the first time I was buying my own car so it was a pretty overwhelming experience. Scott Wendling was the sales associate who helped me. He was extremely helpful and had every intention of making my experience as easy as any car buying experience can be. Scott was very patient with my dad and I and the car I ended up buying was exactly what I was looking for. I was pretty indecisive going into the dealership and Scott was there to lead me in the right direction and I am very happy with my purchase. He even took the time to sit with my in the car and teach me all the ins and outs of the Apple car play and any other questions I had. Very good experience overall.
skells111
Oct 8, 2016
I was referred to DCH by a friend. I was very happy with the service. Dave listened to me so he knew what I was looking for and it all went smoothly. Will definitely come see Dave again. Pat was also extremely helpful.
xokimdxo
Oct 5, 2016
As a honda family we only go to dch Kay Honda. Nadar awad is the only salesman we go to. He is the best ! Always has your best interest in mind. Thankyou nadar love my new car!!
Tommy Benza
Oct 2, 2016
I recently leased another Honda Civic from Dave Radice, making this the 4th in a row from him. He is an excellent salesmen and always goes above and beyond to get me the best deal in an honest and professional way. I've even recommend family members to Dave, who have also leased more than one vehicle from him, and are always satisfied with the experience as well.To me, it's worth the ride to Eatontown rather than go to the local dealer in my town, due to the way I get treated by Dave. He always has my best interested in mind, and never tries to put me in a car that I don't want or is above my means. On this current transaction, Dave had me in and out of the showroom, with my new car, in less than 90 minutes. He also helped transfer my gear from the car I was returning, into the new one. He also has a great knowledge of the vehicles, and never lets me leave without showing me how to work all the features.On a particular note, he always follows up with me to see how things are going, and if I ever have a problem with the car (which by the way is rare), he always solves them and gets me results.I would recommend Dave Radice to anyone.
Tommy Benza
Oct 2, 2016
I recently leased another Honda Civic from Dave Radice, making this the 4th in a row from him. He is an excellent salesmen and always goes above and beyond to get me the best deal in an honest and professional way. I've even recommend family members to Dave, who have also leased more than one vehicle from him, and are always satisfied with the experience as well.To me, it's worth the ride to Eatontown rather than go to the local dealer in my town, due to the way I get treated by Dave. He always has my best interested in mind, and never tries to put me in a car that I don't want or is above my means. On this current transaction, Dave had me in and out of the showroom, with my new car, in less than 90 minutes. He also helped transfer my gear from the car I was returning, into the new one. He also has a great knowledge of the vehicles, and never lets me leave without showing me how to work all the features.On a particular note, he always follows up with me to see how things are going, and if I ever have a problem with the car (which by the way is rare), he always solves them and gets me results.I would recommend Dave Radice to anyone
theresa mucardo
Sep 30, 2016
What an Amazing Car Buying Experience from Start to finish!!!!I could not be more satisfied all the salespersons were friendly professional and all willing to help each other out which was a pleasure to witness!!!Dave went above and beyond to fill all of my needs.I will highly recommend coming to see Dave at DCH Kay Honda!!!!Theresa Mucardo
Michael flavder
Sep 30, 2016
Our salesmen david Radice was very helpful and got us a amazing deal. We will be back soon for another car for our daughter. I will tell all our friends
Nate
Sep 29, 2016
I dealt with a salesman Named Ron Marino it was my best experience I have ever had shopping for a auto.I would recommend Ron to a leadership role at DCH Kay Honda
Deniced
Sep 29, 2016
I am so happy with this dealer...particularly Dave Radice. He did so much to make me comfortable with getting my recent car - wonderful service above and beyond. If you are looking for a Honda - call Dave Radice today!
EdZak34
Sep 29, 2016
My wife and I were shopping for certified used car. We went into DCH Honda in Eatontown and met sales associate Scott Wendling. We told Scott what we were looking for and immediately formulated a list of perspective vehicles. Scott was well versed in the inventory and let us make up our minds without any pressure. We were very happy with the entire process and our purchase. I highly recommend visiting DCH Honda and asking for Scott Wendling!
Bob F
Sep 28, 2016
DCH Kay Honda is amazing. Pretty much my whole family owns Honda cars. Walking into a car dealership may seem a bit formidable but I met Steve S. at the door and he made the experience painless. He was courteous, informative and knowledgeable about the cars I had questions about.I kind of had in mind what which car I wanted and the price range I could afford. With no pressure he was able to find me the car & price that I'm extremely happy with. Thanks Steve.
Bob F.
Sep 28, 2016
DCH Kay Honda is amazing. Pretty much my whole family owns Honda cars. Walking into a car dealership may seem a bit formidable but I met Steve S. at the door and he made the experience painless. He was courteous, informative and knowledgeable about the cars I had questions about.I kind of had in mind what which car I wanted and the price range I could afford. With no pressure he was able to find me the car & price that I'm extremely happy with. Thanks Steve.
CathyYoung63
Sep 28, 2016
This is the second time I've bought a car from DCH Kay Honda. Would definitely recommend this dealership to anyone in the market for a car. All the staff I dealt with were friendly, efficient, and forthcoming with information. I got an excellent deal on the old car I was trading in as well -- much better than I expected considering it had a couple of dents. Absolutely a five-star experience!
Maddox511
Sep 28, 2016
I cannot express the high satisfaction we felt when leading our new Odyssey from DCH Kay Honda. Both Meghan and Vinny were extremely helpful in finding the perfect car for my family and in respecting our needs. The entire process was smooth and fast.... No pressure or sales tactics. If you are looking for a new vehicle then look no further... Go see these awesome people at DCH Kay Honda.
patty zim
Sep 16, 2016
Susan Antonios put me in contact with Scott Wendling, the sales consultant. Scott took the time to talk to me to find out what I was looking for. He helped me along the entire process and was able to accommodate all my needs. I would highly recommend Scott and DCH Kay Honda to anyone!
Dennis
Sep 16, 2016
The salesman Art was very professional and courteous, the whole buying process was smooth. it was a pleasure working with the employees at DCH Kay Honda. Thanks
Dan-L
Sep 12, 2016
Very professional and great follow through. Requested few things and Ron was able to have it done on time as requested. Thank you Ron Marino. Was a pleasure working with you.
Gabriel29
Sep 10, 2016
We we are very happy with the new odyssey MARIA-CALABRESE she was very help full and very know ledgeable thank you so much MARIA for everithing very appreciates
Shazrnc
Sep 10, 2016
HiYesterday I bought the most amazing experience at DCHKay Honda. Steven Simon was very patient, pleasant & professional. In finance, despite my fair credit status, I was treated with courteous, kind & helpful by Peter Hughes. Thanks for their assistance & for making my experience a wonderful one.Sincerely Sharon S Maynard Sent from my iPad
taylormoz
Sep 6, 2016
Our experience at DCH Honda was wonderful, all because of Mel Kling. We have never had such a positive experience purchasing a car before. Mel was very knowledgeable and helpful when choosing my daughter's first vehicle. He made sure that the car was perfect and safe for her. We would definitely recommend him to all of our friends and family for all future purchases.
Javier
Sep 6, 2016
I recommend to visit DCH Kay Honda in Eatontown, the service and attention is very good, Art was very helpful and patient with my answers.
Kathy
Sep 6, 2016
The employees I dealt with were very nice and extremely knowledgeable. They were patient with me as I had a lot of questions. They were very accommodating.
mmccrone12
Sep 6, 2016
Great place to buy a car, it was hassle free and professional. Steve Simon was great I would recommend him and the dealership to anyone.
Josh Rand
Sep 2, 2016
This dealership gave me everything I was looking for and then some. Would highly recommend, whether you are looking to buy a new vehicle or lease one, you won't be let down.
marybethburt
Sep 1, 2016
Mel was very professional during my car buying experience. I ended up with a beautiful car within my budget which also completely met my car driving needs. I found the process to be non stressful and actually pleasant. I was by myself and completely dreading the process. Mel and the finance manger, Pat, made things go very smoothly. I have already recommended DCH, especially the used car division, to many people. They were both professional and honest. Great job!!
puertorico1954
Sep 1, 2016
On 8/27/16 my wife and I went to DCH Kay Honda dealership and Mr. Paul Kittner helped us purchase a 2014 certified Honda Accord. He was very knowledgeable and patient in answering any questions that we had. Throughout the years I've been to many dealerships and I'd certainly give Mr. Kittner an A+. I'd certainly consider returning to Kay Honda for any future business.- Gilberto Lorenzo,32 Year Retired MTA
Taylor
Sep 1, 2016
Our experience at DCH Honda was wonderful, all because of Mel Kling. We have never had such a positive experience purchasing a car before. Mel was very knowledgeable and helpful when choosing my daughter's first vehicle. He made sure that the car was perfect and safe for her. We would definitely recommend him to all of our friends and family for all future purchases.
Etnies69l
Aug 31, 2016
This dealership has made my car buying experience one to remember because of how smooth the process went from start to finish while maintaining a high level of customer service. Starting with Ron Marino in sales, he was very informative and was able to fulfill all my needs in the type of car I was looking for. Ray Furslew in finance was also very helpful in this process.
Sheryl12345
Aug 31, 2016
Just bought my car with Cara!! She was so helpful, knowledgable and fun to work with. Thanks to her I left with an amazing car that I love
skyemac2
Aug 31, 2016
Steve was very helpful when it came to getting my new lease, he was a pleasure to work with and made getting my new lease a breeze. Steve is very patient, kind, and very knowledgable and will help you as much as he can. He was a great help and thanks to him I am now in a beautiful 2016 civic. I highly recommend going to Steve S. he will make your experience a great one.
Smiliy
Aug 31, 2016
I am thankful for Dave helping me find a car. I would recamend Dave to family and friends. I wouldnt to go anyone.he is the best
sean meehan
Aug 30, 2016
Best experience I ever had in buying a car. Paul made us feel like family. He also reached out numerous times after to make sure we were ok and had any questions.8/30/16
dfontana62
Aug 30, 2016
recently purchased a pre-owned vehicle. Mel Kling made it a great experience. He is an honest and straightforward person. Will definitely return next time need a car.
Handpl
Aug 30, 2016
Mel made us feel comfortable immediately. We felt confident that we made the right decision in buying the car here. Mel went out of his way to make sure that the car met our expectations. I would recommend DCH Kay Honda to anyone looking for a preowned car!
LukeABC
Aug 29, 2016
Just like any other dealers, we had to negotiate and haggle. But at the end, they gave us a good deal with our 2012 Acura, both on the cars and our interest rate.
Sandiefigueroa
Aug 29, 2016
This was my first car lease so I was a little hesitate walking in, but the staff made my experience very smooth and simple. They were transparent about pricing and the details of the lease, and they were all very kind. If you want to finance or lease a car here I would absolutely recommend Scott Wendling!
cokeclassicmom
Aug 28, 2016
Don't know what happened to my post about my terrible experience at DCH Kay Honda in Eatontown. I literally had my car for 1 1/2 days, bought it on August 16, 2016. I felt the wheel alignment was off a little, I took it in. They wanted to charge me $95.00. Long story short, I had a nail in my tire. They wouldn't give me a new tire, said I didn't pay for Road Damage. I asked them to give me a discount on a tire that they charge $155.00 for, they said that they couldn't. I ALWAYS THOUGHT THAT HONDA STANDS BY THE CARS THEY SELL TO PEOPLE. My family has bought 8 cars from them in the past few years. Needless to say I went and bought a tire for $25.00 cheaper then they wanted for it. My saga continues, my battery died yesterday, had to charge it for 7 hours. Going there tomorrow to see what they can do for me about that. I will keep you informed. .FORGOT TO SAY THAT I PAID CASH FOR THE CAR AND GOT NO SATISFACTION.
jeffgreen91
Aug 25, 2016
Steve Severio was the first person to walk up to us upon entering the showroom. We told him what we were looking for and he helped guide us through the entire process of purchasing a Pre-Owned CRV. Steve was incredibly professional, polite and treated us with respect. He is a very hard worker - definitely went out of his way more than once to make sure our needs were met. I was skeptical of this dealership after reading mixed reviews online, but I am glad we gave it a shot and found ourselves working with Steve Severio. He made our car-buying process a great experience! Thanks, Steve!
porjoe
Aug 22, 2016
Steve S provided excellent customer service, he was patient ,kind, funny and took excellent care and time from the selection process to the actual deal. We had leased and bought other cars from Honda but truly this was my first time that I enjoyed the leasing experience.
porjoe
Aug 22, 2016
Steve S provided excellent customer service, he was patient ,kind, funny and took excellent care and time from the selection process to the actual deal. We had leased and bought other cars from Honda but truly this was my first time that I enjoyed the leasing experience
Mike N.
Aug 22, 2016
Art is a very knowledgeable used car dealer with Kay Honda. He is an easygoing no pressure salesman who demonstrates genuine concern for his customers. Its refreshing to find someone that can easily put you at ease and help you to make a good decision for your used car purchase. He is very knowledgeable with the used car market. My son and I purchased a car from Art and are very pleased with the car and the exceptional sales professionalism exhibited by Art. I have been thinking of replacing my own car myself, either I will buy a new or used vehicle. If I decide to buy used, I will be looking up Art to find a car for me and I'm sure I will need not go any further! Best regards to Art and the staff at Kay Honda!Sincerely,Mike Nicolich
Malteser
Aug 19, 2016
I buy a lot of cars and this truly is the first time that I enjoyed the purchase experience. Usually salesmen are very pushy to make the sale but not Vincent., he is very professional and knoledgable about the products. All sales people should be lkke Vincent. Thank you Vinney I surly be back.
Rosemarie Maldonado
Aug 18, 2016
Susan at internet sales quoted a price to me verbally on the telephone on two occassions.When i asked her to send me the quote by email she never did.I was tod to come in and they would provide excellent service.They wanted my business,but flipped flopped and wasted my time!
brettkhondafan
Aug 18, 2016
My name is Brett Kimmins. I just recently leased a new Honda Civic LX. The salesman that I dealt with throughout this process was Steve Severio. Steve was extremely helpful and accommodating in helping me make the right choice for this purchase. Not only did Steve have my best interest in mind, he went above and beyond to give me the best service possible. He was very nice and professional and made sure I was taken care of. I would come back to DCH Kay Honda just because of Steve and his excellent approach towards making the customer feel comfortable.
winniepooh1
Aug 14, 2016
My overall experience at this dealership was excellent. Nader's caring, understanding and knowledge made it very easy during this whole process. Without his patience, this deal would not have happened. Also, I would like to thank Armando for all his hard work to get me approved with the auto loan. I would definetly recommend DCH Kay Honda.
Lisa R., Honda lover
Aug 11, 2016
I was disappointed when my brand new Honda Civic had a transmission problem. I took it back to the dealer after 6 days so it could be repaired. This was shocking because I'd had various Honda models over the course of 30 years and never needed a significant repair. The service manager, Steve at DCH Honda in Eatontown, NJ was A-MAZING! Steve put me in a rental car at their expense and did everything possible to fix my car and accommodate my never-ending questions. At times, I was a bit demanding due to the inconvenience, but Steve's customer service skills were beyond perfection. He was patient and effective throughout the process. When my car was repaired with a new transmission, Steve went the extra mile by returning my car washed and ready to go. Although, I was upset that my new car had a big problem, Steve showed me nothing but the utmost professionalism and courtesy. Kudos to Sergio, my mechanic, who was excellent in assessing and resolving a difficult problem.
AshleyBrooke
Aug 10, 2016
Rustam is amazing at what he does. I came in very nervous since I have never dealt with a dealer before and the process was effortless. I got a really good deal and overall happy with the choice of vehicle he picked out for me and exceeded my expectations!
Lisa Russo
Aug 10, 2016
I was disappointed when my brand new Honda Civic had a transmission problem. I took it back to the dealer after 6 days so it could be repaired. This was shocking because I'd had various Honda models over the course of 30 years and never needed a significant repair. The service manager, Steve at DCH Honda in Eatontown, NJ was A-MAZING! Steve put me in a rental car at their expense and did everything possible to fix my car and accommodate my never-ending questions. At times, I was a bit demanding due to the inconvenience, but Steve's customer service skills were beyond perfection. He was patient and effective throughout the process. When my car was repaired with a new transmission, Steve went the extra mile by returning my car washed and ready to go. Although, I was upset that my new car had a big problem, Steve showed me nothing but the utmost professionalism and courtesy. Kudos to Sergio, my mechanic, who was excellent in assessing and resolving a difficult problem.
Vinceriteee
Aug 9, 2016
Being my first time going through the car buying process, Service was exceptional as Rustam helped me every step of the way to help me end up in a car i'd love. Thank You !
YMesa
Aug 7, 2016
I have been to dealers before and normally dread the process simply because it takes practically an entire day! Came here and dealt with Nader and he was a great help. Answered all my questions and never made me feel like a bother and most importantly got me out of there quickly and I left very happy in my new car!!! I would recommend asking for him when coming here, thank you for all your help!!
Jfallone
Aug 6, 2016
My first experience was with Gene Colicchio leasing my Accord. He knew just what I wanted so I decided to go back to him and purchased my first CRV EXL 4WD and I could be happier. You just tell him want you want in a vehicle and he brings it to you! One of the best car salesman I ever met! Thank you Gene from me and Tom.
Kmoawad
Aug 3, 2016
Nader was so helpful. I usually hate going to the dealer but he made this experience amazing. I can't wait to get another car from him!
teemarie
Aug 1, 2016
Nadar was extremely helpful with my new car lease! He was diligent and knowledgeable on all of the models. Nadar took his time and explained everything in detail without the pressure. Would HIGHLY recommend Nadar to my friends and fellow buyers!
Freddy Mikhail
Jul 31, 2016
I came to simply check out the cars and the experience became phenomenal. Nader Awad was engaging and very quick to help and respond. I'd recommend it to anyone. Great job guys!
Awwasss
Jul 31, 2016
Nader was very helpful! Did his best to give me the best deal with my trade in. Walked out same day with an excellent lease deal.
Freddy623
Jul 31, 2016
I came to simply check out the cars and the experience became phenomenal. Nader Awad was engaging and very quick to help and respond. I'd recommend it to anyone. Great job guys!
Jnj
Jul 31, 2016
I had a great experience at DCH Kay Honda, felt like I was not pressured at all. Steve Gallo gave me all the info, knowing we weren't ready to buy. Since my wife loved the car so much and the price was right we bought. Thank you DCH Kay Honda.
Happy Customer
Jul 30, 2016
I bought a used Honda Accord from Mel Kling. I had the best car buying experience ever, Mel was patient and understanding and got me a great deal. Thanks!
Tony C.
Jul 29, 2016
The two gentlemen I dealt with at DCH were both honest and straight forward in answering all my questions and concerns. The low mileage car that I bought met all my needs and was exactly what I was looking for in a new vehicle. I would recommend DCH to anyone looking for a used or certified used car. Thank you DCH.
gquinndch
Jul 27, 2016
Recently I went to DCH Kay Honda to look at a new CRV. I was approached by Gene Colicchio who greeted me with a big smile and offered to help me. With his help, I looked at several different trim levels of the CRV and ended up with the EX model. The entire process of selecting a vehicle, the road test, discussions about financial options and delivery of the car were all made easy with the help of Gene. He made me feel relaxed and did not pressure me into something I did not want or could not afford. He was professional, courteous, and made sure I was his only focus during our time together. I would certainly recommend DCH Kay Honda and in particular Gene Colicchip to all my friends and family. He is truly an asset to the company. George Quinn
LauraK
Jul 25, 2016
I highly recommend Kay Honda, they are the best! Steve Simon addressed all my concerns and made my purchase a very relaxed and enjoyable experience!
Mike P.
Jul 25, 2016
Steve was absolutely wonderful in the lease of my new 2016 CR-V. He worked very hard to get me a deal and went above and beyond for his customer. We loved working with him, this was third Honda, sixth if you include my wife's cars. We always have a wonderful experience at DCH Kay and recommend them to everyone. Pat was wonderful as well he is so detailed and goes over everything with you. Pat is extremely efficient at his job and we love working with him as well, he has handled our lease paperwork for the last 4 cars.
laura k
Jul 25, 2016
I highly recommend Kay Honda, they are the best! Steve Simon addressed all my concerns and made my purchase a very relaxed and enjoyable experience!
Addie
Jul 25, 2016
Staff was extremely friendly and helpful in my car buying experience. They did not make me feel pressured, like at most dealerships, to purchase on the spot.
VIVAT
Jul 23, 2016
"Had a great experience dealing with Cara!"Cara was very helpful and able to answer all questions.She provided Excellent Treatment, Respect and Patients.Her assistance was very professional and helpful.
Lisa Russo
Jul 22, 2016
Thanks to Scott Wendling, I got the car I wanted at the lease price I requested. Scott was so helpful, it was like filling a Christmas wish list request. There was no haggling with the lease payment, I asked for it and I got it. Scott was particularly sensitive to my request to expedite the sale and the car pick up as my husband and I were very busy that week. Scott had the paper work in order, the car ready and the finance manager all lined up. The entire process took two hours- one hour the day I went to discuss the lease and the car I wanted, and 1 hour for the final paper work to be signed including the time it took Scott to demonstrate the car's technology. Armando Lopez was equally efficient, pleasant making the financial processing easy, easy, easy. This is our third lease in six years and we'll be back to get another car when this lease is up. If you want to feel important and valued and deal with straightforward sales staff, look no further. Lisa Russo
COACH99
Jul 21, 2016
We leased a new 2016 CRV this weekend with intent to purchase at end of lease and we are so happy with the experience. Gene was knowledgable, honest and patient with us as we looked there first and then looked at other cars through the week. We could not find a nicer car, better value or better group of people that we wanted to work with. We were never rushed or pushed into anything and we were given prompt and individual attention. Gene was an amazing individual to work with and he made my family feel comfortable with the whole process. Anthony in sales made the deal we needed and wanted go through. He made magic with our credit situation and made my wife happy. Thats important to me. I cannot thank Gene and Anthony enough for how they helped us and made a stressful situation ( as they took our less than desirable trade in off our hands) not seem so bad. We LOVE the car.. its beautiful, comfortable and roomy .. WE ARE SO HAPPY.. the DCH group is the best and cant imagine buying a car anywhere else. THANK YOU GENE & ANTHONY!!!!
PCGBuyer
Jul 16, 2016
Steve Severio helped me and Dawn Pasch select a new 2016 Honda CR-V. We were in and out of the dealership in one-hour. The process was smooth and no surprises, we started the deal online. Steve honored the Internet price that was emailed from Susan in their Internet team. Linda was prompt and professional. If you want a great experience, give Steve a call. This is my first time purchasing a vehicle from DCH and it was the best experience I have had purchasing a new vehicle.
Brian Pasch
Jul 16, 2016
Steve Severio helped me and Dawn Pasch select a new 2016 Honda CR-V. We were in and out of the dealership in one-hour. The process was smooth and no surprises, we started the deal online. Steve honored the Internet price that was emailed from Susan in their Internet team. Linda was prompt and professional. If you want a great experience, give Steve a call. This is my first time purchasing a vehicle from DCH and it was the best experience I have had purchasing a new vehicle.
Caroline
Jul 12, 2016
From the minute I walked into DCH Kay Honda to the time I left, Scott, my salesman, was awesome. He listened to what I was looking for and delivered. He was friendly, knowledgeable and not pushy. Armando, my finance guy was just as good. I would definitely recommend this dealership. It was the best experience I have had purchasing a vehicle.
Helmo Pedrosa Custodio Filho
Jul 11, 2016
The dealership overall exceeded my expectations. Great cars, fair prices, excellent services, and very friendly salesmen.
Yash
Jul 7, 2016
Mel was a great sales representative. Bought a Pre owned Mercedes Benz c400 and I am very happy with my purchase. Worked with the price. Great experience!
XLJayx
Jul 2, 2016
My wife and I came in to just shop around for our growing family and ended up getting a 2010 Mazda CX-9. The experience was hassle free and the employees were very nice and patient with us. I would deffinately recommend this dealer in the future.
Lyssa Bramson
Jul 2, 2016
Let me say I came in paranoid and with low expectations following a very frustrating experience the day before with Honda of Freehold in which after 2 hours I left with no deal and pissed. They pulled the bait and switch on me and I did not appreciate it. Anyway, I let them know that I wanted a deal with specifics in writing before I went through the trouble of finding childcare for my two small children and coming down there. I asked for this of two dealerships and DCH Kay Honda was the only one that responded right away with the written offer I wanted as well as a break down of all the additional leasing fees so there were no surprises. I really appreciated their no-xxxxxxxx approach, I knew what I wanted and they offered what they could. So I came in. Immediately I was greeted by the internet workers who knew me and what deal we'd discussed. They offered to get me a refreshment and set me up with a sales guy, Stephen Severio, and said he would be given the deal we discussed online. Stephen was great, I told him of my terrible experience at Honda of Freehold the day before and explained that now i'm paranoid about hidden fees and double-talking. He wrote down the numbers I came in expecting to pay and said "you will not pay more than this I promise", I was sure the entire time something was going to go wrong (I kept hearing the sales guy from Freehold say "this is the same at all dealerships, the internet people will say what ever they can to get you in the door") Anyway, I got through the entire process and it was exactly as they promised me, straightforward, no hidden fees, no haggling, no lies. I got exactly what I wanted and felt they went the extra mile with little things to make my experience pleasant. The sales guy stephen gave me his card and said to feel free to call him anytime if I have any questions about the car. I appreciate that kind of service, especially when it comes following such an unpleasant experience. I would do business with them again and recommend to others.
AP99
Jul 1, 2016
In June visited DCH Kay HONDA had an awesome exprince with Paul. Helped me get into my new Honda CRV. He and staff there incredibly helpful and kind. Highly recommended seeing Paul for your new or used car.
Buyer21
Jun 30, 2016
I have been buying cars for a good number of years and I have never had a sales person that I truly trusted Nadar was knowledgeable pleasant and honest. He gave 100 percent and I will recommend him to family and friends. It was a true pleasure working with him
Ron Prince
Jun 30, 2016
Cara was very helpful and able to answer all questions. I had been to other dealers and felt that this car was right for us and Cara made it happen. Easy to talk to, answered any and all questions and would recommend her to friends and family!
FrankTheKnife
Jun 30, 2016
Had a great experience leasing a car from DCH Kay. Ron Marino was extremely helpful and knowledgeable. I would highly recommend DCH and Ron Marino next time your out car shopping.
happy new hoda owner
Jun 30, 2016
Went into dealership to test drive a CRV. Got a great price on the vehicle. Never was pressured to buy that day. Contacted my salesman Ron 2 days later and purchased the vehicle. Yes, he honored the price from 2 days later. Highly recommend buying from Kay Honda and Ron.
Sherri Rao
Jun 28, 2016
My husband and daughter both have Hondas so I was very interested in getting one since I needed a new car. Both of them raved about how great Paul was. They were both so right! He made me very comfortable and at ease through the whole process. He very patiently explained everything and went over what I did not understand. He is an outstanding salesperson and should be the role model for all people who sell cars.Sherri Rao
BillyJ
Jun 28, 2016
Paul Kittner was awesome! I was visiting dealerships for at least a week and had a hard time with a lot of bad sales guys. Paul was by far the most helpful and courteous and even came to the bank with me. Not only would I directly send them to this dealership but I would also send anyone directly to Paul for their best customer service experience.
AlvanRamowad
Jun 27, 2016
The people at dch are very professional. Mel and Pat are the go to guys. They explained everything to me step by step. I had a very clear understanding of what was going on from start to finish. Great service. I would definitely recommend buy your next car here.
Marcy
Jun 27, 2016
The DHC KAY Honda dealership had everything you want when buying a car.Great Sales people, great inventory and wonderful atmosphere.
no way
Jun 27, 2016
I lost my keys in Europe & called & spoke to Vincent Zerbo 111 who had taken care of me He got right back with the replacement price! I bought last 2 cars from this dealer...thru Costco.
NikiB
Jun 24, 2016
I had waited to be serious about getting into a new car for over two years and when I finally felt the time was right I set up an appointment with Scott Wendling whom had sold a friend of mine a car years ago. Surprisingly he remembered me! Scott is great to deal with- no pressure, no hassle, no trying to sell you extra "stuff" you don't need. If you want an honest and straightforward guy to deal with, he's your man! I know when I have to purchase or lease a new car in three years (when my current lease is up) I will definitely be returning to DCH Kay Honda.
Niki B
Jun 24, 2016
I had waited to be serious about getting into a new car for over two years and when I finally felt the time was right, I set up an appointment with Scott Wendling whom had sold a friend of mine a car years ago. Surprisingly he remembered me! Scott is great to deal with- no pressure, no hassle, no trying to sell you extra "stuff" you don't need. If you want an honest and straightforward guy to deal with, he's your man! I know when I have to purchase or lease a new car in three years (when my current lease is up) I will definitely be returning to DCH Kay Honda.
dugan
Jun 23, 2016
the salesperson - gene collichio - was pleasant, professional, knowledgeable, and polite. i didn't feel pressured to make a purchase. he explained the differences between the various models so that i could choose the vehicle best suited for my needs. when i did decide to make a purchase, he was efficient and moved the process along with the necessary degree of hand-holding and answered all my questions. after having the car for a few days i had a few additional questions regarding various features and he was responsive in providing timely and correct answers to them. would definitely send friends and family there to check out hondas. so far, very pleased with the vehicle although i've only had it a few weeks.
cdante
Jun 21, 2016
Our family needed to find an appropriate pre-owned vehicle quickly. We searched online (craig's list) and had no luck finding what we were looking for. We tried a couple of dealerships on Rt. 9, and found nothing. Then, remembering that we had purchased two pre-owned cars from DCH in Eatontown years and years ago (which have been wonderful vehicles that we still drive), we stopped by DCH Used Cars in Eatontown. There, Rustam Kuchkorov greeted us and helped us decide on a vehicle that would fit our needs. He patiently answered all of our questions (and we had many) and was professional in every way. The same can be said for the other sales staff, the sales manager, and the finance manager who were all very cordial and professional. We highly recommend this dealership if you're interested in purchasing a quality pre-owned vehicle. Ask for Rustam, he's the best!
Ski
Jun 20, 2016
went to DCH Honda used cars in Eayontow NJ spoke to Mel,Pat, and Raf all helped me get my vehicle and they actually held onto it a few days while my money came thru. they owe me a drivers may and promised it to me. Just waiting for it to come in I have trust in them that it will come in. Also the detail shop detailed my vehicle beyond my expectations. I have the vehicle one week it's a 2013 with 23815 miles and so far all is good. Very happy. Just give the salesman a chance .
twinmom40
Jun 18, 2016
I was just stopping by on my way to Shoprite to see what my options were as far as my current lease being up and possibly buying out my lease or leasing another civic. The salesman took for a ride in the civic which by the way is gorgeous! but I have always wanted an Accord. Well, we worked a deal and I am now leasing a 2016 Honda Accord. I love it! The staff are very friendly and really try there best to help get you the car that you want for the price you can afford. Thank you Steve!twinmom40
dotlvtony2
Jun 16, 2016
Thank you Scott Wendling and Phil Holmes for taking the time today to get me into a Car I never thought I would be able to get into. This was a great experience and I would highly recommend DCH Kay Honda to anybody willing to listen. Thank you again
brit16
Jun 14, 2016
When I first went to DCH Kay Honda in Eatontown, everyone was very nice and helpful. I was getting a good deal on a new 2016 Honda Civic. I was also told a $500.00 rebate would be given to me because of my Recent College Graduate discount. I had a certificate from my college and asked COUNTLESS times if it would suffice....Needless to say I was told yes, when in fact it wasn't. AFTER I made the purchase AND gave the dealers great reviews (because they emailed several times asking for me to do so, go figure) they took away my recent grad discount even though my contract was signed. Justin Amorim pretended to care and told me he would find a solution, after a few days he never returned my calls. Armando Lopez even threatened to have my car taken away and told me I no longer had a finance lender. After this, nobody there was helpful. Ray Rivera never answered my calls or emails, he and Armando never even made sure the insurance company had my information, which was faxed over more than once, along with me telling them I had insurance and didn't need their temp insurance any longer. Armando is a con artist and a liar, he makes me sick. I am a young woman who bought a car for the first time and he completely took advantage of that. Ray Rivera is incompetent. STAY AWAY from these men. Go to another dealership and save yourself the hassle.
Geri
Jun 11, 2016
I tent to DCH Kay Honda to buy a preowned car. My sales man, James, was a great guy. Very personable. He was wonderful. However after meeting his manager "Raf" I was completely dissatisfied with treatment he displayed toward my mother and myself. Raf told me that someone else wanted the car upon my return from my test drive before we even sat down to negotiate. He came out guns blazing and didn't even want to invite us to sit down to negotiate. My mechanic loved the car except the tires were original and were in need of replacement. I ask James about some sort of adjustment in price for my having to purchase four new tires. He asked the manager who came back and completely bullied me right out of the showroom. If Raf's delivery was more professional, I would have bought the car because I loved it and I would even have dealt with buying new tires. But his aggressive tone was so horrible, we just left. My mother had just bought a pre-owned car from Kay Honda a year prior and wasn't happy with the customer service then, but she thought my treatment would have been better since we're repeat customers and give them the benefit of the doubt. But obviously it wasn't better customer service and all because of this horrible manager "Raf". I would never recommend Kay Honda to anyone because of this creep! I ended up going to BMW in Edison and was treated wonderfully! The moment we stepped in to the showroom, everyone treated us with kindness and respect as it should be! Shame on you "RAF"!
Mani
Jun 9, 2016
What can I say about Megan aside from thank you. She made my car buying experience so hassle free that I would like to hire her on my team and my work... She connected with me right away when I submitted my inquiry for a car online. I was at the dealership next day. No negotiation no tricks no games, just a simple normal car buying experience as it should be which it is not at other dealerships. Over all thank you DCH honda for my Honda Accord. I am loving it..
Wailmad
Jun 9, 2016
I would like to thank,Steve BreedenJoe BudneerNader AwadFor a job well done, helping me to correct a problem with my new accord coupe.Steve has went to a great extend to get approval from upper management to completely remove and change the whole 2 front seats with a brand new factory seats (Seats had some unknown damage).Joe was amazing in the way he received the car and assigned the best tech to do the job, and also checking that the job is done correctly.Nader was awesome in the way he kept me informed during the whole process, even calling me when the car was in the shop to inform me with the progress and when the car will be ready.If you would like a dealer that not only looking to make a sale but also want to keep his clients.That is the place to be.Look for Nader to help you to purchase your new car.Look for Joe to help you with a great service.If you ever have a problem Steve is your man, he is very knowledgeable and fair.I have been with this dealer for 15 years and I hope I will be with them always.Very happy with the fair price and the great service.If you really looking to buy a Honda , DCH Eatontown is the place to be look no further.
kimliz2
Jun 9, 2016
My husband and I was in DCH Kay Honda last week to buy out his lease on his 2012 Honda Accord. I just wanted to say THANK YOU for making the process very easy. Scott and Ray, both were very kind and polite. My husband and myself didnt feel rushed at all. When we are ready to look at a new vehicle we will again be coming back to DCH Kay Honda of Eatontown, where you treat the customers like family.
Manisingh420
Jun 9, 2016
Hi Justin,I wanted to thank you and the team for all the help and support you guys provided. my experience at DCH honda was hassle free just the way I wanted it. Thank you for making my car dream come true.RegardsMani
Mani
Jun 8, 2016
What can I say about Megan aside from thank you. She made my car buying experience so hassle free that I would like to hire her on my team at work... She connected with me right away when I submitted my inquiry for a car online. I was at the dealership next day. No negotiation no tricks no games, just a simple normal car buying experience as it should be which it is not at other dealerships. Over all thank you DCH honda for my Honda Accord. I am loving it.. Thanks Mani
em23226
Jun 6, 2016
My car buying experience at Kay Honda was smooth and stress free!! Gene worked with me over a couple visits to the dealership. He was able to answer all my questions, was friendly and warm, and I didnt feel any of that pressure-to-buy feeling that can be a turn-off. Lindsey in finance was also very friendly and helpful. I would highly recommend buying your next car at DCH Kay Honda!! And to top it off, I love my new CR-V!! :)
rgm129
Jun 4, 2016
2007 CRV checked by VIN # to see repair history, 2010 Insight the repair history was not checked and 75K service was done twice. Service Advisor needs to be proactive in checking repair history for customer so unnecessary service is not done. Very poor communication.
Hondafit2016
Jun 3, 2016
i bought my first Honda from Steve Simon he's knologable friendly not pushy works with you and your budget treats everyone equally very patient
Doug Yurgelonis
May 31, 2016
Recently dealt with Steve Gallo during my new car search. I admit to not knowing much about the car buying process but Steve took his time with me and made me feel comfortable the entire way through. In the end I left with what a thought was a great deal and a salesman that I will be dealing with for any future car purchases. I will also be sending my family and friends to Steve so they can have the same great experience I did.
Fsm123
May 31, 2016
I came to DCH Kay Honda looking for a new car and was greeted by Steve Gallo. He was great during my entire visit and I left with a great deal. I will definitely be recommending DCH Kay Honda and Steve to all of my friends and family. Thanks.
Steverson88
May 30, 2016
Phil Holmes was a great salesmen, he kept in touch with me for a week to make sure my transition from another car company was good. He's also very personable and has a good sense of humor. I would recommend him to anyone looking for a Honda Civic
Andrew Burghoffer
May 29, 2016
I had a great car buying experience with Lindsey and Ray . From as soon as I walked in we were helped and they both found me multiple cars that fit what I was looking for. Once I found the perfect car the buying process was very organized and easy. I would definitely be coming back to buy my next honda here and would recommend to go to dch Kay honda.
Bayseal33
May 27, 2016
I am very pleased to say I had a great experience dealing with this dealership. Everyone was very friendly and helpful with everything. Really made me feel at home. I would recommend this dealership to anyone who wants a easy way to buy a car and have a great experience from it.
happycivicguy
May 27, 2016
Dealt with the Internet Sales department. Very quick and reasonable response from them.When I went to pick up my car, I was over two hours early and Cara handled the whole process efficiently. I highly recommend the people I dealt with and the entire dealership.
HAPPYHONDA
May 27, 2016
I dealt with Mel and it was a great experience!! I got the price I wanted! It was fast and pleasurable! I recommend him to everyone!
jenmar
May 27, 2016
Mel & Lindsay helped us navigate the sales process and get the car we needed!! We did not know if we would qualify but the worked with us to make it happen.
JennaE
May 27, 2016
I'm leasing my first car and Cara Z was so helpful!! She helped make the deal painless and got me the best deal possible. I would recommend anyone going to DCH Kay Honda ask for Cara!
Jillbasile22
May 27, 2016
had a great experience, he was very kind and helped me out with everything I needed. Even came in on his day off to give me a good deal. I would definitely recommend using his services.
Maria Donatiello
May 26, 2016
I had a great experience at this dealership vs others i have been to. i drove away with the car i wanted that day no aggervation!!! I was super happy to get rid of my old car for my new beauty!!! Thanks so much DCH KAY HONDA for making my car dreams come true!! xoxo
krusty151
May 25, 2016
A honda is a honda we know the car is great but the salesman STEVE GALLO is by far the best salseperson i have ever delt with everything he told was to the penny no extras at the end.when was the last time that happened.In and out in two hours what a great delership.
antroman4
May 25, 2016
5 Star rating because the sales consultant that was helping me was great to work with he helped me with a lot of things and knew what was best in the interests i had. Without a doubt i recommend this dealership highly to anyone looking for a honda. I love the Honda HR-V i got and i drive it with so much love and pride.
grande717
May 20, 2016
Buying a car can be stressful, but the excellent staff at DCH made everything easy and informative. Mel Kling was very helpful in getting me the car i wanted with the features i needed. Mel has excellent customer service skills. I will gladly recommend DCH for future vehicle purchases.
dpedroiaa
May 19, 2016
Beware of the service department.. I have had two bad experiences here, one being very bad. I had my 2012 Civic here in February for a throttle body cleaning to resolve a bad driveability problem I was having. The service cost $129, which I paid and was told the service was completed. My receipt even claims in writing that the service was completed. When I left I noticed the issues I was experiencing continued so I believed my issue was something other than the throttle body.While I was troubleshooting further, I took a look at the throttle body and noticed it was *entirely* clogged with carbon buildup. It had never been cleaned or even touched by DCH Kay Honda. The throttle plate was 95+% blocked from carbon, which is the exact reason I took it to be cleaned at Honda. They never cleaned it, even though they charged me $129 for the service.I took pictures proving the work was not done and contacted DCH Kay Honda to ask for a refund. I was contacted by Ken Kallok who asked for the pictures and apologized. I sent the pictures and didn't hear any follow up for almost two weeks. I contacted DCH Kay again, only to be called by Ken Kallok a second time and was told I would be receiving a refund.It has again been almost two weeks with zero followup. No refund as promised, no further contact, nothing. This is the second bad experience I've had here, and it's sadly pathetic how this situation-- and I-- have been ignored. The first bad experience I had was a technician installing the cabin air filter upside down after a multi-point inspection. This could have easily caused debris to get sent up into my fans. No biggie, I noticed it and fixed it.I had the throttle body cleaned at another shop and guess what...? All of my issues are now completely gone. If DCH Kay had done what they were paid to do, this experience would have been so much more positive.Because I have not been contacted or refunded, and virtually ignored, I now will be pursuing this in small claims court and will never step foot into DCH Kay Honda again. I bought this Civic at DCH Kay and enjoyed my experience. However, unfortunately for them I am currently in the market for a new CR-V and it looks like this $129 issue just cost them a $28,000 sale.. one customer lost. Taking my business to Honda of Toms River for now on. Much better experience.
felixbed
May 19, 2016
I was impressed with rustam kuchkorov he was very attentive to what I was looking for to get the best transaction possible. Went as far as to bring the car to be shown to my boy friend at his work.
GayleS
May 17, 2016
We needed 2 cars and from beginning to end it was an absolute pleasure dealing with Steve Simon in sales and Pat in finance. Thanks for making a usually miserable experience pleasurable!
GayleS
May 17, 2016
We needed 2 cars and from beginning to end it was an absolute pleasure dealing with Steve Simon in sales and Pat in finance. Thanks for making a usually miserable experience pleasurable!
Carguy
May 16, 2016
I knew what I wanted. Honda Accord exl From beginning to end It was a pleasure dealing with Scot and the finance man. We have used this dealership in the past as well! I want to thank Susan as well for understanding the type of sales person I want to deal with before I came in. .
corollasrule2009
May 16, 2016
We were very pleased with the process- no high-pressure sales, everyone was professional and courteous- we were given time to make our decision, didn't feel rushed at all.
Alconic
May 14, 2016
Very happy with the service and salesman Phil. Was not high pressure and felt comfortable getting my lease. Phil made us feel comfortable with our purchase.
Valpak313
May 14, 2016
We visited DCH Honda and had the best experience with Phil. He worked with us to get us in the Accord that same day. We left happy!
Patricia Seuffert
May 12, 2016
I had a very positive experience purchasing a car with the help of Scott Wendling. He was knowledgeable, considerate, and polite. Just great all around.
MikeGeno
May 9, 2016
The car buying experience was excellent at Kay Honda. Gene Colicchio was able to give me a great deal and was extremely helpful. It was my first time as a Honda buyer and I was very pleased with my overall experience at this dealership :)
Elizabeth1115
May 9, 2016
Everyone at DCH Kay Honda in Eatontown is so helpful and accommodating! Gene the salesman was helpful throughout the entire process of buying as was Mike one of the managers. Definitely a great experience and I will refer friends and will be back in the future!
Bob from PA
May 7, 2016
Loved everyone we came in contact with at DCH Kay Honda! All were friendly, professional & very courteous! We drove over 5 hours to purchase our vehicle & will do it again next time we are in the market for a used car! Prices are low & selection is great!
Anewoasis
May 5, 2016
My sales person was very knowledgeable and discriptive. Took plenty of pictures since I was buying from out of state. I am very thankful for such a wonderful group of people and would not hesitate to buy from them again.
Tracey Hoffman
May 2, 2016
I wanted to be a proud owner of a Honda Civic EX and even my dad wanted this for me, he would talk about this vehicle while in rehabilitation. Scott made this car buying process very simple no haggling over prices as Honda speaks for itself. Everybody was genuinely very nice and went out of there way to make me feel comfortable with this decision. I went over the warranty with Lindsey and I was not pressured into picking a certain warranty everything was thoroughly explained. After this experience I would definitely recommend DCH Kay Honda to my family and friends with Scott the silver award salesman, he's the best.....
Whatcartogetnext
May 2, 2016
This the 3rd car we have purchased at this dealership, we purchased a car for my son, which should have been a happy occasion, turned into a 3 hour wait to do the paperwork for car that was a cash deal and no trade in involved. No ever came up to us and said we are gonna be awhile, maybe grab lunch or if want leave a deposit and come back on Monday. When we got with the finance guy I jokingly said do we get $50.00 off for the wait, which he got defensive and asked if I ever bought a car before. I explained we had other things to do beside to here for 3 hours and no one bothered to let us know it would be such a long wait. His response to me "enough" at this point I found the Manager who then talked to the unprofessional finance guy and basically forced him to apologize which he did to my husband not me. We was offered a free oil which this was not about a free anything but rather basic lack of customer service and communication. I declined the free oil change and in three months when the CRV has to get turned in . The next car t will not be a Honda. If you have free Saturday to waste this would be the place to go, I would suggest to bring lunch also you will be awhile.
Dzaccord
May 1, 2016
I went to Kay Honda just to do some research and was greeted by Ray Rivera. Ray was very knowledgeable and just a pleasure to work with. Not only did he answer all of my questions, he made me feel so comfortable that I decided to go ahead with my purchase. Not only did I get a great deal, but I also had fun making my purchase. so if you are in the market for a Honda. do yourself a favor and go to Kay Honda. Most of all make sure you ask for Ray Rivera.
SGorrin
May 1, 2016
This the 3rd car we have purchased at this dealership, we purchased a car for my son, which should have been a happy occasion, turned into a 3 hour wait to do the paperwork for car that was a cash deal and no trade in involved. No ever came up to us and said we are gonna be awhile, maybe grab lunch or if want leave a deposit and come back on Monday. When we got with the finance guy I jokingly said do we get $50.00 off for the wait, which he got defensive and asked if I ever bought a car before. I explained we had other things to do beside to here for 3 hours and no one bothered to let us know it would be such a long wait. His response to me "enough" at this point I found the Manager who then talked to the unprofessional finance guy and basically forced him to apologize which he did to my husband not me. We was offered a free oil which this was not about a free anything but rather basic lack of customer service and communication. I declined the free oil change and in three months when the CRV has to get turned in . The next car t will not be a Honda. If you have free Saturday to waste this would be the place to go, I would suggest to bring lunch also you will be awhile.
Osvaldo Melendez
Apr 29, 2016
Good deal on the vehicle. Dealer was very responsive to our concerns. As good as any used car dealer out there. Rustam always called us back and was extremely polite.
Ron
Apr 27, 2016
This is the second vehicle I've purchased from DCH Kay Honda, and will purchase all future vehicles from them as well. Cara, my sales associate, provided outstanding customer service, and I ended up with a great deal. Patrick, the finance manager, worked tirelessly to get me the best possible rate. Before you go anywhere else, stop at DCH Kay Honda first.
Tomeli
Apr 27, 2016
My experience at DCH Kay Honda was extremely positive due to the helpfulness of my salesman Steve Severio and the managers. They worked with me and they got the exact car I wanted after a swap from upstate NJ. I certainly will do business with them again and recommend them for anyone looking for car.
Wailmad
Apr 27, 2016
Nader and Mike will help you to their best ability to get a great deal.I have been dealing with them for 14 years, and I am always back for my new car.
Hondagirl
Apr 26, 2016
I was looking too trade-in my 2009 Hyundai sonata for awhile and wanted too purchase a used 2013 Honda civic in the color that I wanted. I went online first and found a really nice Honda civic lx from DCH Kay Honda so I came in on my day off from work and Steve Severo greeted me with a smile and hello and showed me the car I wanted we took it for a ride and I fell in love worth the car right away. Steve was very courteous to me and told me I am gonna get you the car you want. Steve did exactly that got me the car. Steve was a wonderful salesman he did everything he had too do very patient and very kind man with outstanding customer service! ! I will definitely refer my friends and family too him. A+ Salesman! !
John
Apr 26, 2016
Our experience at DCH Kay Honda was extremely positive. Our salesman Mel was professional, accommodating and knowledgeable. We would recommend the dealership and would definitely return for future purchases.
Cynthia
Apr 25, 2016
Steve Simon made my car shopping experience very enjoyable. He was helpful, friendly, and answered all my questions. This dealership was quick and attentive when handling paperwork. The whole transaction went smoothly. I am happy with my purchase and with my overall car buying experience.
Daniel Nadal
Apr 25, 2016
i had a great experience at dch kay honda anyone looking to buy or lease must go there ask for cara she was a great salesperson she made it very easy to lease a car
happydriver
Apr 25, 2016
I have leased several vehicles from this dealership. I would not even waste my time going elsewhere. I know I get a fair deal here. What's more, the staff is always very personable, especially Gene Colicchio, salesman.
Krussell
Apr 25, 2016
The staff at DCH Kay Honda was very helpful and focused on getting me in the car I wanted and at the right price. I would highly recommend them to anyone looking to buy a car! A very positive experience!
Capttim
Apr 25, 2016
On line sales called me set me up with a time to come in. They gave me a salesmen that knew every answer to every question. There was no BS. Just a great car buying experience and I thank Scott Wendling for that.
acrehan
Apr 24, 2016
I came to DCH Kay Honda because Megan Byrnes, one of their internet sales representatives, issued me an estimate through True Car, I was skeptical at first because it was much cheaper than other dealerships I visited. However, when I got there, they honored the quote and their was no extra fees involved to make the price equivalent to what I had seen elsewhere. My salesman, Gene Colicchio, was very helpful and knowledgeable. He answered all my questions and worked extremely hard to get me a great deal on the accessories I wanted as well. In the end, I walked out of the dealership as a proud new owner of a 2016 Honda Civic Coupe.
3333
Apr 23, 2016
This salesman is exceptionally great. We come back because we are comfortable with Nader. We will be back for next daughters car soon. Coming back soon!!!
Nick Ventola
Apr 21, 2016
My experience with DCH Kay Honda was exceptional as was salesman Gene Colicchio who I found to be extremely courteous, knowledgable and very eager to provide me with an excellent deal. I am a vey happy customer and would strongly recommend Mr. Colicchio and DCH Kay Honda to friends and family.
Andrea Gomez
Apr 19, 2016
I can't say enough about Scott Wendling and the great experience I had at DCH Honda. He made my first time buying experience so enjoyable and relaxing. I was most definitely nervous about car shopping but the whole team made me feel so comfortable. They looked out for me and made sure I was leaving with a smile on my face. I am very well pleased with my purchase and will be recommending all my family and friends to visit DCH Honda! Thank you Scott, Adrian, and Armando for being so nice and genuine!
norten07
Apr 18, 2016
I was on the search for weeks looking for a reliable used vehicle. I wanted specific things along with great gas mileage, on a price i was comfortable with. I was asking alot for the budget i wanted to be in but megan and scott made it happen. I traded in my older honda accord v6 for a 4cyl honda accord that also had navigation, which is extremely helpful to me! I have been searching for 3 weeks dealing with a ton of different dealerships and i never felt pressured to settle at this dealership as others were pressuring me to raise my budget. Scott and Megan were exceptional to work with. I couldnt be happier with my purchase.
Donna Gambino
Apr 17, 2016
I was very pleased with the dealership Steve Severio was my dealer who helped me get my 2013 Honda civic he was very nice persistent in getting me the car that I wanted.He was very patient and he wanted me too have the car that I wanted. I rate him with a 10 in great customer service
jphillips
Apr 15, 2016
Phil Holmes made our experience very enjoyable. He worked to get us the best possible deal without being pushy. Friendly atmosphere , all questions were answered and didn't give it a second thought about leasing from them .
John Billik
Apr 15, 2016
My first time leasing a car was a breeze. Ask for Ed he was great and really cared about my needs and what I was looking for in a car.
Mitchell Siegel
Apr 14, 2016
I went to DCH Kay Honda to lease a new CRV. Was greeted by Steve Simon and Ray Desimone they both had a great personalities and made me feel very comfortable. They treated me with respect through the whole process and always kept me informed of what was happening through the whole sale. I Received a great deal. Also Pat Connelly from Finance made the paperwork which can be stressful, an easy process. I will always Recommend the team of Steve,Ray and Pat to all my Friends and family. DCH KAY HONDA is an exceptional car dealership!! Remember Always ask for STEVE SIMON,you will not be disappointed.
FrankNon
Apr 11, 2016
When we went to DCH Kay Honda for the chance to look at new cars we had a great experience. We went into Honda looking at the new HRV. Phil greeted and was very friendly and helpful throughout the process. He provided us multiple options throughout the process, and was willing to help us with numbers whether we were financing or leasing. Overall both my wife and I had an excellent comfortable experience.My wife and I decided to lease the car and then we had the chance to meet Ray and finish up the details in his office. Again Ray offered us the options, but didn't try to force it upon us. Both, my wife and I felt comfortable and again enjoyed the whole process. Before DCH Kay, we were looking at cars from other brands, but the other dealers were not as helpful, and in simple terms my wife and I both felt that we were treated much better at DCH. We would definitely buy from them again.
JASH
Apr 9, 2016
We worked with Scott today to purchase a preowned 13 Accord Sedan. He was very friendly throughout the process, answered all of our questions' and never pushy. Neither of us were thrilled about having to go car shopping, especially on a rainy, busy Saturday, but he made the experience hassle free. Thanks!
Lori Ann
Apr 9, 2016
I called DCH Honda and spoke with Susan. She was very kind and informative without being pushy. She sent me a quote instantly without any drama. When we arrived at the dealership she introduced us to Phil, our salesman. He was great! He took us for a test drive and introduced us to all the features of the car. He worked with us on the price and was never pushy. It was a refreshing relief. I also spoke with Ray who could not have been nicer. Going to a car dealership is not one of my favorite things, but Phil made it a very pleasant, enjoyable experience. I love my new "used" car! Thank you Susan, & Phil!
Patty D
Apr 8, 2016
Ron Marino was our salesman and he was incredibly helpful in getting us into the car my daughter really wanted. She had a previous lease with excessive mileage overage and he worked with us until my daughter was happy and got us the best deal he could. We are so grateful! No pressure, just a very good experience that we attribute to Ron!
Pilot420
Apr 5, 2016
After an absolutely TERRIBLE experience at Freehold Honda, we went to Eatontown. Phil was perfect. He was funny, helpful, very knowledgeable, and didn't ever "sell". I am not a fan of "salesy" salespeople. He listen to us on what we wanted and need, both in the car and on the price, and we couldn't be happier.
pugs188
Apr 2, 2016
We gave such high remarks because Louis was very friendly and knowledgable. He had everything ready for us when we got there, and he answered all of our questions. We have dealt with many poor car salesmen in the past, but Louis was definitley among the best!
kawkkp
Apr 1, 2016
What can I say. My salesman, David Radice was absolutely fantastic! An exceptional experience! Thank you David for all your help, patience and professionalism. When it comes time for my husband to trade in his Honda CRV, we will be back.
Laura
Mar 31, 2016
I had a GREAT experience at DCH Kay Honda . It was easy and I was able to get the deal I wanted .Caroliine Z was amazing and would recommend her to family and friend, as a matter of fact she was recommend by my uncle and what a great choice
Mason
Mar 31, 2016
Great experience! Salesperson was helpful and showed us what we were looking for in our price range. Didn't try to sell us things we didn't want or need.
Michael Angelo
Mar 31, 2016
I was extremely Satisfied with the purchase of my beautiful brand new 2016 Honda Civic in stunning silver color exterior. Representative Ray Rivera sealed the deal for me. I came in for a routine oil change then rode out in style with a new 2016 Honda. Ray met all my needs and wants for this vehicle. I purchased a great car at a great price. This is my second purchase from this dealership. I highly recommend coming here as opposed to others, very professional from top to bottom.
pellitteril1
Mar 31, 2016
I have leased four Hondas before deciding to check out DCH Kay Honda. By far, the BEST dealership and salespeople I have ever encountered. Megan and Steve assisted me and they were both extremely helpful, informative, positive, and patient. They had my best interest at heart and helped me find the perfect car for me! I would recommend this team to anyone and I will be sending all of my family and friends there in the future. I will never purchase a car from anywhere else.
jerrylube
Mar 31, 2016
I recently visited DCH Kay Honda, and was greeted by Ron Marino. He was the most kind and friendliest sales representative I have ever met. I was looking at the Pilot and he was very knowledgeable and answered all my questions. He made me feel confortable during the whole experience of shopping for a car. I will truly recommend Ron to all my friends and family. Ron, you're the best!Jerry L
Very happy customer
Mar 31, 2016
We recently traveled over an hour to purchase a used vehicle from this dealer. It was the best decision we made and Cara Z. was awesome to work with! She was helpful, extremely knowledgeable and overall the sweetest person to work with. Cara was aware of our budget and went above and beyond to make sure we were pleased with the final price. I would certainly recommend anyone buying a car to deal directly with her. When I'm ready for another car, I will definitely take the long trip just to work with Cara!
Tucker96
Mar 30, 2016
This was our second purchase at DCH Kay Honda. Our salesman, Gene was wonderful. He made the entire experience positive with his patience and professionalism.
rehhae
Mar 29, 2016
Buying a vehicle can be very overwhelming, but Stephen Severio of DCH Kay Honda totally eliminated that from our experience. His pleasant and professional manner completely puts us at ease. He was very patient with us, especially since we were adamantly against purchasing another minivan. He became the voice of reason and helped us make the best decision to suit our family's need. We are thrilled with our Honda Odyssey and our three girls are equally ecstatic too! Thank you Steve and the team at DCH Kay Honda!
Jefferson
Mar 28, 2016
I bought a subaru in this place. He was the best seler that I can find. I recommend this place to everyone who wants to buy a car.
Jeffrey Henderson
Mar 28, 2016
Everyone was friendly and courteous, , I would shop there again. We dealt with Salesman Jeff Gutkind and finance man Pat Connelly. Both were inviting and friendly. Jeff gave us time to view and see vehicle, since it was a 1st car for my son, he was patient and friendly.
risnyo
Mar 27, 2016
Excellent experience. Rustam Kuchkorov was our sales person who was taking care of details, listened carefully to our concerns and requirements and also had a good sense of humor. I have never felt for a second that he would like to hide something with the car nor with our contract. We spent 3-4 hours at the dealership and he never made us feel that it is a hassle for him to spend that much time with us.The car we wanted to buy had a problem that they immediately fixed with a new part. Even though this dealership was 97 miles from my place it is completely worth to go there and make a deal with DCH Kay Honda.
tom5503
Mar 27, 2016
My husband and I were very happy with our experience at DCHKay Honda. Our salesman Jeff Gutkind was the best. He was very efficient, honest and very helpful. Great customer service. We highly recommend.
Rickjerseycity
Mar 26, 2016
This is my 4th vehicle I've bought at At dealership but this is my first purchase that went smooth. From the manager Justin to the sales rep Dave to the finance manger Ray I had no worries. Upfront , knowledgeable and super quick , no hassle deal I wouldn't go anywhere else. I'm a customer for life.
Aubrey
Mar 23, 2016
As a first time buyer of a new car . Steven Simon , client advisor . Made me and my wife feel like we were being very honestly taken care of . And feel like he took our best interest at heart, it was an overall great car buying experience. We are very happy!
Babeeble64
Mar 23, 2016
Buying a car can be a harrowing experience but not at DCH Honda. From start to finish Scott Wendling was most helpful. I would definitely recommend Scott and this dealership to my friends and family. This is the third car Ihave bought from DCH Honda and I have been consistently happy with the results.
ccesare13
Mar 22, 2016
Megan and Steve made my whole experience quick and simple. Highly recommend these two to any and all. Best experience I have ever had at any dealership.
Mike
Mar 17, 2016
Great dealership and great staff. I had the pleasure of dealing with Mel and he was a God sent. Very professional and respectable and before we signed any paperwork, he made sure that we were happy with the deal. He explained everything ahead of time. I am a DCH Kay customer for life.
Mikee60
Mar 17, 2016
Great dealership and great staff. I had the pleasure of dealing with Mel and he was a God sent. Very professional and respectable and before we signed any paperwork, he made sure that we were happy with the deal. He explained everything ahead of time. I am a DCH Kay customer for life.
Mpeter91
Mar 17, 2016
Art Smith was very patient and helpful while I was searching for a reliable pre owned vehicle for my kids to drive! They are very happy with the 2013 Civic we purchased.
Raphael Silva
Mar 15, 2016
Jeff and everyone in DCH Honda welcomed me in Dealership like they where my family. They also helped me get the car of my dreams and i got say they are best dealership in nj and i recommend to anyone.
Michael Stoeckel
Mar 14, 2016
Jeff Gutkind provided the perfect balance of attention and professionalism without being too pushy or intrusive. Though the car I test drove with Jeff ended up being my second choice, this was a reflection of my personal choice and not Jeff's efforts. Thus, I will definitely visit Jeff when I am ready to buy another used car.
Luis Torres
Mar 13, 2016
Scott Wendling (salesman) made sure I had the car I wanted and went above and beyond. Great salesman. Will buy more cars in the future from him. Ray Furslew (finance) answered all my finance questions and made the transaction seamless. Overall I highly recommend this dealer to anyone looking to purchase a Honda.
J Vincent
Mar 12, 2016
I must admit I was fearful of dealing with ANY car dealership. I did a lot a of research & legwork. I visited other dealerships - not a good experience ! I returned to DCH KAY Honda because of Vincent Zerbo III . Vincent took the time to understand what I wanted. He showed me cars suited to my preferences. He was professional , knowledgeable , patient, respectful & polite. Armando Lopez was helpful, & professional . I will recommend DCH KAY HONDA & Vincent Zerbo III to friends & family.
B-Berg
Mar 12, 2016
By far one of the best Sales and Finance experiences my wife and I have had. Both Jeff and Pat made us feel so comfortable thru the entire process.
happy customer
Mar 12, 2016
After researching other dealers, I decided to go to DCH Kay Honda because of all the good reviews. Gene was excellent and well informed. He was also very straightforward, which I appreciate. I really enjoyed working with Gene as well as Lindsey in Finance. I would definitely recommend Gene when you are ready to buy or lease your new vehicle.
Crvguy123
Mar 11, 2016
Nadar was very patient, informative, and fantastic to work with, buying a new car is always stressful, but he made me feel like family. Keep up the good work Nadar, I will be recomending you to my co worker.
JyRB
Mar 11, 2016
My first visit was with Gene and he was first pleasant dealer I've dealt with. He responded to all my questions/emails quickly. Eventually, when I found some thing in the lot I was interested in, Scott happened to be on duty instead of Gene. Luckily, Scott was a pleasure to deal with and I didn't feel any pressure from him like I did in other dealerships. I got the car I needed within my budget. The car's working out great.
myhonda13
Mar 11, 2016
I must admit I was fearful of dealing with ANY car dealership. I did a lot a of research & legwork. I visited other dealerships - not a good experience ! I returned to DCH KAY Honda because of Vincent Zerbo III . Vincent took the time to understand what I wanted. He show me cars suited to my preferences. He was professional , knowledgeable , patient, respectful & polite. Armando Lopez was helpful, & professional . I will recommend DCH KAY HONDA & Vincent Zerbo III to friends & family.
linda
Mar 10, 2016
Salesperson, Scott Wendling, who was knowledgeable and x pleasant and a pleasure to deal with. Also, I met with Pat Connelly who explained clearly all options regarding additional warranties.
Collbreeze-66
Mar 7, 2016
Spoke with dealership before going there. They stayed true to our conversation when I got there. Pleasant to deal with and very informative about the features on the car and the operation of them.
Aubgall
Mar 5, 2016
This is our fourth time time leasing a Honda and the third time we've done so with Steve Simon. He is always a pleasure to deal with. We leave happy and confident that our needs have been heard. Steve works hard to get the best deal and makes sure it is a smooth process. We already have a plan to go back to Steve when our other lease is up. Pat Connelly keeps the process going smoothly when it comes to finances. We have dealt with him multiple times as well and look forward to doing so again.
car price
Mar 5, 2016
We bought a car Honda Accord LX from DCH Kay Honda today. The sales consultant Steve Simon was friendly and professional. He showed us all the features inside the car and hooked up Bluetooth for us. We had a wonderful experience with the sales team.
hm
Mar 4, 2016
I traded my lease in 2 months early and purchased a new car. Karyn made the process quick and simple and she was easy to contact and to work with when i was ready. Honda took over my remaining lease payments and i drove away with the exact car i wanted the same day.
Patty516
Mar 3, 2016
Upon arriving to the dealership we were greeted by a very freindly salesman Gene Colicchio who asked if we needed any help. I told him our old salesman had left the company so I told him let's give you a shot at it!!Our salesman by far past all expectations while helping us to purchase a new car. He was very helpful, knowledgeable, and patient while assisting us. After some negotiations he came back with the price that we were all happy with. Highly recommend Gene if you are in the market seeking a new or used car.
kellymurphy
Mar 1, 2016
Nader in sales was amazing. He made sure I was happy with the price and the services I was being offered. Lindsay in finance made sure to be clear with my contract and everything that I was signing.
Terry
Mar 1, 2016
Megan internet sales and Art Smith was my sales person, I bought a car and really like it.Thank you would recommend to anyone of my friends.
Anna
Mar 1, 2016
i went to dch to just do some research and get pricing on an accord. upon walking in i was greeted by Ray Rivera. he was very upbeat and helpful. he truly made the made the car buying process stress free. he was very knowledgeable and did a great job helping me pick the car that was perfect for me. if you are in the market for a new Honda i recommend you go see Ray.
Fitastic11
Feb 29, 2016
Scott did a great job showing me all the new features on my new car. He was very well spoken, broke down all the information for me needed to make my purchase. Easy to talk to and easy to deal with in negotiation. I highly recommend scott as a car dealer.
Sudzero
Feb 29, 2016
Dealt with Steve Gallo and was a breeze. Got a great deal and was a pleasure. Would definitely deal with him and Adrian the used car manager again!
shelbo25
Feb 26, 2016
My experience buying my car at this dealership was excellent. The was no pressure, Scott answered all my questions and helped me get the deal I needed to drive away in the car I wanted. I was thrilled. Thank you!
Camiladp
Feb 25, 2016
I had such a easy experience with them! Steve paciently answered all my questions and gave me a great deal that I couldn't say no. And the best part, I didn't felt pressure from enyone. Best dealership experience ever! Thank you Honda!
SMS
Feb 23, 2016
This is the first time I have written a review after "the experience" of getting a new car. Over the years I was resigned to that wonderful post car buying feeling of "Hope I really did get a good deal" and then just moving on. What a pleasant surprise Steve Simon at DCH Honda turned out to be. He was thorough, professional, and most of all not pushy. And most of all, he made the experience of finalizing the deal to get my daughter her first car easy and fun. Thanks Steve! I have a feeling this will not be our first Honda.
cjv51912
Feb 23, 2016
This was a wonderful dealership to work with. Everyone was so friendly an helpful. I had and interesting situation with the car I was trading in and everyone i had to deal with was very helpful and made it all work out. Megan is so friendly and knowledgeable and I owe a lot to her. She came out to meet us in the freezing cold and stuck with us thru the process and followed up with me to see how i was enjoying my new car and to make sure everything was going smoothly. While at the dealership I was indecisive and Nader and everyone else there were not pushy and let me take my time making my decision. I really appreciate that! Its a big decision and who wants to be making the wrong one! Thanks to Megan and everyone at DCH Kay Honda for the great experience.
Kasandra E.Silva
Feb 23, 2016
The workers are very nice and excellent they treated my family and I very good with no problems answered our questions we had overall my experience was great being my first time at a dealer I would recommend it to who ever asked me
SSmall
Feb 22, 2016
This is the first time I have written a review after "the experience" of getting a new car. Over the years I was resigned to that wonderful post car buying feeling of "Hope I really did get a good deal" and then just moving on. What a pleasant surprise Steve Simon at DCH Honda turned out to be. He was thorough, professional, and most of all not pushy. And most of all, he made the experience of finalizing the deal to get my daughter her first car easy and fun. Thanks Steve! I have a feeling this will not be our first Honda.
Fbird57
Feb 22, 2016
After spending some time searching online at options, we were able to deal with Megan, I can not begin to explain how helpful she was! Helping to make sure we knew what to expect, what we needed and our options. She was so perky on the phone and even nicer in person! She was there to see us when we came in and to congratulate us upon completion. Such a difference from other dealerships. Such a pleasant experience dealing with Steve, he was able to meet all of our needs during our recent trade in, which they were able to help us leave our current finance without trouble. They were great working with us to ensure we were able to leave with our brand new 2016 Civic EX-T lease - (painfree)! He was professional and friendly. Sending everyone we know his direction. The atmosphere there is something that we've never experienced, will be going back for all our needs!
rpeckio
Feb 20, 2016
From start to finish, the entire experience was the best I have had purchasing a vehicle. Susan was quick to respond and provide clear terms and pricing for the vehicle I was looking to lease, a great price. Phil was extremely knowledgable about the 2016 accord I was purchasing. Besides his strong knowledge of the vehicle, what made Phil great was his personality and taking the time to get to know me personally. I would recommend going to him for anyone looking to purchase a vehicle. There were no surprises during the entire process and Lindsay in finance was great. She had me approved and signed within 20 minutes. I would highly recommend anyone looking for a Honda to go to DCH Kay. The combination of great customer service and great price make this a top Honda dealer. Thanks everyone!
Rob's experience
Feb 19, 2016
I have been buying my cars at Kay Honda for over 25 years now and have owned 11 Honda's since the late 1980's. Kay has rewarded my loyalty with the best pricing and service throughout that time. My most recent purchase on 2/13/2016 was from Dave Radice, one of Kay Honda's sales staff and as always, the experience was great! Pat Connelly, the guy that handles the finance paperwork for the sale is also a top notch employee who always has a smile and good advice about the extras that can be added to your contract such as insurance coverage beyond the standard warranty. I don't usually add most of these for my own reasons but no arm twisting pressure is ever applied.Their service staff is also terrific like their their top mechanic John Parr who has been working on my cars for 25+ years and knows more about Honda's than anyone I have ever known.Thanks Kay Honda!Rob Munjack
johnlutkenhouse
Feb 19, 2016
I met Scott about 6 months prior to leasing my car. He continually stayed in contact with me and was able to meet the price I was looking for. Once we agreed on the deal he prearranged everything with me by email so that there was a minimum time spent the day of the closing. I would certainly recommend Scott to anyone looking for a Honda.
bigmattb87
Feb 15, 2016
Worst dealership ever! I had seen a car online and called to see if it was still available, I was told "yea its still for sale, come on down". I live in Easton PA it took me about an hour and a half at least to get down there. I took the car for a test drive and was ready to make a deal for it and to my surprise the salesman came out and said "sorry we cant sell you this vehicle, it has open recalls". How can you possibly have a car for sale and it be "pre-owned Honda certified" and then in the middle of a deal say "sorry its not for sale". I would've appreciated if I was told that it had open recalls and cannot be sold at the moment and the recalls would be taken care of and we can work something out in a reasonable amount of time, but all I got was "we cant sell you this car and I don't know when they will get to the recalls". I cannot even express my extreme disappointment and aggravation with this dealership. So I drove over 80 miles one way for someone to tell me that it cannot be sold when I inquired about it before I took the trip. It took me 2 1/2 hours to get home that evening and feel like I've done nothing but waste my time. To my amusement when I got home I found the crv still listed on the internet for sale! The following day all they did was pull the "Honda certified pre-owned" label from the listing. They should be ashamed of themselves for putting someone through that. Probably the worst experience I've ever had at a car dealership.
Honda loyal customer
Feb 13, 2016
Bought my 4th car here and once again I am very pleased with Stevie's service. I highly reccomend Steve and kay Honda any time buying a car
Kingkonor
Feb 13, 2016
I walked into this dealer with a car model and color already in mind. The salesman vinny zerbo III helped us find the right car at a reasonable rate without ever being pushy. Not even a little. This is the second car I've got from dch honda and my second positive experience at this dealership. Just good people that sell cars that pretty much sell themselves.
dcurtis128
Feb 12, 2016
Great service . friendly salesman , would buy my next car from Art Smith and recommend him & Dch kay honda to anyone looking for a car , best car buying experience ever thank you for the great service
GriffinM
Feb 11, 2016
I have spent hours at other dealerships in the past making the experience dreadful. At DCH Kay Honda in Eatontown I received outstanding service. Megan started the process and was very friendly. She provided top of the line customer service that was truly sincere. Not something you see often at other dealerships. She set everything up before I even walked in so all I practically had to do was sign and be on my way. Steve was also easy to deal with. He even helped me get the best rate on my insurance. Armando in finance covered all bases and left me with no questions. I thoroughly enjoy my Honda Accord and a lot of that is because of how easy my experience was and the terrific rate I got!
Jmarie02
Feb 11, 2016
This is my 4th Honda - but my first one from DCH... And I have been very pleased with both my new car and the service. I had a few important questions regarding my title before coming in and I initiated a conversation through the DCH website. Megan got back to me immediately and she had my question answered quickly. She returned calls and emails promptly and set me up with Steve Gallo in Sales when I finally made it in to the dealer. Steve was very helpful and has followed up with me several times post sale. And Lindsey in Finance was super. Thanks DCH!! Love my new CRV.
Eevee
Feb 10, 2016
Art Smith was very friendly and helpful. Great price. Very happy with purchase, I will be back again for our next car. Thank you Art
Glinda
Feb 10, 2016
I am in NJ to care for my 90-year old parents, and they have dealt with Kay Honda for YEARS and we have always been happy with them, but due to my dad's Alzheimers, their car had been neglected and was truthfully a deathtrap (they stopped driving when I arrived last November). YET, Rustam Kuchkorov, awesome person that he is, STILL took that heap of junk as a trade-in and I bought a beautifully kept Toyota RAV4 and he even put four new tires on the RAV. He was fantastic to deal with and was so sweet to my old mum and.... well, I can't say enough about how happy I am with the whole experience. Thank you!
Eevee
Feb 10, 2016
Art Smith was very friendly and helpful. Great price. Very happy with purchase, I will be back again for our next car. Thank you Art
Rafael
Feb 10, 2016
Rustam kuchkorov is an excellent sales person. He provided great service that was hassle free. I highly It's your go in trivia crack him to anyone who wants to purchase a vehicle without the hassle...
snackcake
Feb 10, 2016
sales person Cara Z. very rude and ignorant. 1st time buying at this dealership and I would never come back or recommend anyone. Lindsey Mulrain was great in the Fiance dept. and she went out of her way to help us instead of the sales person. Pat Connelly was rude and very pushy as he tried to hard to get us to fiance the vehicle and we wanted to pay cash.
Rafaelantonioarroyoatgmail.com
Feb 9, 2016
Rustam kuchkorov is an excellent sales person. He provided great service that was hassle free. I highly recommend him to anyone who wants to purchase a vehicle without the hassle...
JWEBB
Feb 9, 2016
Originally went in for an earlier model, but left with my 06. They were very helpful and I am pleased. I would recommend them for a car.
Al D.
Feb 9, 2016
From beginning to end, my experience with Kay Honda was excellent. Susan was extremely helpful and forthcoming with an explanation of the dealer fees that would be included in a car purchase before I ventured out to see the car. Many car dealers don't do this and surprise their customers with hidden fees. Their fees were reasonable, unlike other dealers that tack on thousands!Rustam went above and beyond in getting me access to drive the car. He also explained how we could structure the transaction with the timing of my funds. He was very respectful and accommodating which led to a successful purchase. Pat made the closing of the deal a breeze.I highly recommend DCH Kay Honda.Al D.
PilotPurchaser
Feb 8, 2016
Excellent experience from beginning to end and very happy with the car we purchased! Would definitely recommend this dealership to anyone looking for a new or pre-owned vehicle.
Garyv1992
Feb 7, 2016
GREAT DEAL, Great customer service ! Would make business with them Again. A+++ it was worth the trip ! Car was described as is on the post.
carguy123456
Feb 7, 2016
I bought a used car from DCH Kay Honda recently. I'm very happy with the car!. I dealt with Rustam Kuchkorov. He was great, answered all my questions and had the car ready for me when it was time.Very good service overall. Everything was quick and easy.
Ryanwysinski95
Feb 6, 2016
Very happy with my purchase. The transition was simple and non-pressuring. I will definitely come back again when it's time to upgrade. Thank you guys so much!
stuartalan
Feb 3, 2016
we had a very satisfying car buying experience. Jeff was excellent, friendly and helpful.. He helped us with test drive and paperwork to make experience very easy. we are very happy with DCH Kay Honda and its Pre-owned cars.
6SPD
Feb 2, 2016
Let's say you're searching for a specific car. In my case, I was looking for a 2016 Accord coupe EX in black w/ 6 spd transmission. They're not easy to find. Nobody wants a stick anymore. So you contact 5 Honda dealers. You tell them what you're looking for and you wait ... Every dealer promises the world, but only one dealer scores 5 out of 5 ... That dealer goes out to find the car and brings it in That dealer gives you an unbeatable price. That dealer makes the transaction simple. That dealer preps the car exactly to your specs That dealer has the most professional staff I could go on, but let me assure you, this is the ONLY place to buy a Honda, period. Thanks to all for a PAINLESS experience, and especially to Megan for finding the car I pictured in my garage.
6SPD
Feb 2, 2016
Let's say you're searching for a specific car. In my case, I was looking for a 2016 Accord coupe EX in black w/ 6 spd transmission. They're not easy to find. Nobody wants a stick anymore. So you contact 5 Honda dealers. You tell them what you're looking for and you wait ... Every dealer promises the world, but only one dealer scores 5 out of 5 ...That dealer goes out to find the car and brings it inThat dealer gives you an unbeatable price.That dealer makes the transaction simple.That dealer preps the car exactly to your specsThat dealer has the most professional staffI could go on, but let me assure you, this is the ONLY place to buy a Honda, period. Thanks to all for a PAINLESS experience, and especially to Megan for finding the car I pictured in my garage.
Nickyk
Feb 2, 2016
I took my brother who is a retired doctor with really bad arthritis to lease a car and Ron Marino was really a great person that took care of us. He was patient and did an unreal job of both keeping your needs in mind and taking care of us. I also want to thank Ray Disimone for taking care of me always. Before that it was George Rodriguez. You see I am a many time Honda customer and had 4 in my driveway at one time. It was a pleasure to deal with Ron Marino as he truly helped the situation with my brother who is very nervous at times. He allowed us to get out and completed all for us to lessen the time that we had to spend in the dealership. Kudo's to your Dealership!!
bproetto
Jan 29, 2016
Scott Wendling did a fantastic job in guiding me in the right direction to obtain my first car lease. As a recent college graduate, I came in with many questions and uncertainties. Steve informed me correctly of any troubles I had and went above and beyond to make sure my first experience leasing a vehicle went smoothly. Even after I left, Steve kept in touch to confirm that I had no issues. When I did have an issue, he made sure that he was the one who took care of it and kept me informed throughout the whole process. MY experience at DCH Honda went great all thanks to Steve Wendling...Thanks again
ilovehonda's
Jan 28, 2016
Stephen Severio was very patient with me throughout the entire process. Stephen answered all of my questions with professionalism and made sure that I understood each step of the process. I would recommend this dealership to all my friends and family.
Jason & Alessandra
Jan 27, 2016
I went in and asked for a certain type of car within a certain price and they found one for me quickly. When all was said and done, I expected the price to come in $25 more/month than I asked. But it didn't, they came in $11 under my request. No games, just a good deal made. Mel Kling made the experience personal and comfortable.
Dmc1212
Jan 26, 2016
This was our second time visiting DCH Kay Honda and our second time purchasing a vehicle. The people here make car buying such a easy and enjoyable experience. We were in the market for a car since my son just got his license. Since we had an incredible experience the first time, we decided to go back. We ultimately purchased a 2008 Mazda 3 and our salesman Jeff Gutkind was phenomenal. The car *knock on wood* is In great condition as promised. Highly recommend. You won't be disappointed. A perfect 10! You will never visit another dealer again!
Mari T
Jan 26, 2016
I recently bought a 2016 CR-V and Gene Colicchio not only gave me a great deal but made it a fun experience to boot. He is friendly and helpful without being the least bit pushy and his great sense of humor made the process fun. He patiently answered all my questions and gave me a thorough tour of the car and even set up my Bluetooth. He also followed up by calling the next day to make sure all was well. What more could you ask for?Susan, one of the Internet specialists, ensured I got the exact price I was quoted online, and Pat even made the usually painful financial part a pleasure.They're a great group of people and I would definitely buy from them again -- but not for a long time because I plan to hang onto this CR-V! ;-)
analogkid81
Jan 25, 2016
Worked with Steve Gallo to lease a new Honda Odyssey. He was pleasant, efficient and answered all of my questions about the Odyssey. The whole experience was great and I will be coming here for all of my future car buying needs.
AnnStem
Jan 25, 2016
We lease Honda since 1988. This is our second lease at DCH Kay Honda dealership. We wanted an Accord LX but with leather sits. We contacted Dave Radice and when we came for our scheduled appointment, the car was waiting. We are very happy with our new car, dealership and our Client Advisor Dave Radice. Thank you.
ChrisF73
Jan 22, 2016
Jeff went over everything with the vehicle I was interested in. He answered all my questions and addressed any concerns I had. Took the vehicle for a test drive and it drove like a new car. He showed me how much work they performed. Basically I left the lot with a $4000 car which needs zero repairs and is in like new condition. I highly recommend Kay Honda in eatontown and even more highly recommend Jeff Gutlink for his excellent service. Thanks Jeff! I also want to thank Pat Connelly who processed the paperwork and the payment. Pat was very friendly and took the time to make small talk while finalizing everything. He made the process very simple and quick. Thanks Pat!
Stephanie
Jan 18, 2016
I had a great experience at DCH. Steve Simon came outside to advise me almost the second I drove in (and it was freezing out!) I ended up leasing a a 2016 civic and love it! I truly believe I got a great deal and would recommend this dealership to everyone!
Stephanie
Jan 18, 2016
I had a great experience at DCH. Steve Simon came outside to advise me almost the second I drove in (and it was freezing out!) I ended up leasing a a 2016 civic and love it! I truly believe I got a great deal and would recommend this dealership to everyone!
Michele
Jan 15, 2016
I recently leased a new civic at DCH Kay. It's my second lease at this dealership Steve Simon is a pleasure to deal with, no pressure and very helpful, very good dealership
Shedlyne
Jan 14, 2016
This was my first ever major purchase, thank you Rustam Kuchkorov for making it painless and walking me through the process. I am very pleased with my new Honda accord!
Jason
Jan 13, 2016
Great people great service!Recently I got my certified honda accord from DCH kay. Thanks Scott my sales advisor,he is so nice and provide me an excellent experience. Best dealer ever!
V Miranda
Jan 11, 2016
Just wanted to give a quick review from my recent experience at the Kay Honda, Eatontown. Nader and Armondo were extremely helpful through the leasing process. Not only did they go out of their way to make sure I was satisfied with the car and the cost, they were incredibly caring and personable. I have had nothing but positive experiences with this Honda dealership and will go back when the time comes to get another car!
Smitti09
Jan 9, 2016
I was at DMV and thought let me go in to see what kind of lease deal I could get on a Honda Civic. The showroom was crowded, and I looked around for an available salesperson who looked friendly and honestly one that wouldn't annoy me with the typical sales BS. When the salesperson Gene approached me with a big smile and asked how he can help.Gene was very friendly, knowledgeable and very helpful in helping me pick out a car. He was extremely honest and upfront about everything. I had a bit of a credit issue and worked diligently with his managers to get me into a low monthly payment, Not only did he help me get my new car; he drove about 15 miles out of his way to pick me up with my new Civic at the Ford Dealership; where I had to return my leased vehicle. I have been leasing cars for a long time and not one salesperson had ever offered to do that. (that is what I call Fabulous customer service)Then I went into the dreaded Finance office where I met Pat Connelly. He was super Friendly; explained my lease contracts and went over some additional products. He wasn't pushy at all and answered all of my questions thoroughly; even though it was past closing time and I am sure he wanted to go home. So between Gene, Pat and the rest of the friendly staff at DCH I would like to say Thank You; I am loving my new Civic and will be sending my friends and family members straight to Gene Colicchio
jeinmyg
Jan 5, 2016
Scott Wendling helped me last month in December in the purchase of my new 2016 Civic. He tried to also get a good deal for my sister at that time, but unfortunately she didn't leave with a car. But Scott said he would keep an eye out, and yesterday he called us and got us an awesome deal on a 2015 civic for my sister. The transaction was smooth, although we did have to wait a long time for financing to do their thing ( i believe they were having some system issues). But other then that, we are very happy with our experience, and will definitely come back and recommend these guys.
JeinmyG
Jan 5, 2016
Scott Wendling helped me last month in December in the purchase of my new 2016 Civic. He tried to also get a good deal for my sister at that time, but unfortunately she didn't leave with a car. But Scott said he would keep an eye out, and yesterday he called us and got us an awesome deal on a 2015 civic for my sister. The transaction was smooth, although we did have to wait a long time for financing to do their thing ( i believe they were having some system issues). But other then that, we are very happy with our experience, and will definitely come back and recommend these guys.
JimH
Jan 4, 2016
Went back to the same dealer and Sales agent for the second time in 2 months (and 3rd time this year). Jeff helped me with a used Civic purchase back in November 2014. It was a smooth and simple transaction so when a used CRV became available on the DCH web site I headed back to see Jeff in December. He had the keys to the car and we were off on our test drive in less than 5 minutes... Jeff was able to answer all the questions about the vehicle and has a good sense of what the customer is looking. Within 15 minutes of getting back to the dealer we had agreed on a price and I was starting to sign paperwork. There were a couple other customers in the showroom at the same time and thus it took a few extra minutes for the last step (the finance paperwork), but Jeff kept us informed throughout the process as to the next step and the timing... and provided us with coffee and water throughout the visit. When we had completed the finance paperwork Jeff was waiting to hand us the keys to the car (Jeff had the car washed and he personally drove it to a gas station to fill up the gas tank while we were doing the finance paperwork).... It again, was a very positive experience and I would look to DCH Kay Honda and to Jeff G for my next Honda purchase.
Dzaccord
Jan 2, 2016
Bought brand new accord New Year's Eve from Ray Rivera. Everything was super smooth. I got a great deal and service. If you're thinking about buying a car there do yourself a favor and ask for Ray.
Sonny Carter
Jan 2, 2016
Was a great experience. We love our new car. Jeff Gutking was patient and really knew his stuff. We would definitely come back to this dealership. He walked us through the process and we felt cofident about our purchase. He was great on the test drive. Overall would highly recommend this dealership. Thanks Jeff!
Pahimovic
Jan 2, 2016
I was looking for a used car for weeks and I kept coming back to the DCH website and the great selection and prices they had. Finally decided to stop in and check on a few cars. Jeff Kutkind answered all my questions, took an interest in helping me find the right car for my specific needs and had me out on the road on test drives without hesitation. Jeff had all the paperwork done and even advised on various financing options in record time. When time came to pick up my used CR-V, Jeff made sure the vehicle was ready, including having a recall issue resolved before I left. Check out the DCH website and call or visit Jeff. You won't be disappointed.
Matt Morr
Jan 1, 2016
Dave Radice was great. I highly recommend him and the dealership. No pressure sales and easy to read number made my expierence a great one.
sjcarter
Jan 1, 2016
Was a great experience. We love our new car. Jeff Gutking was patient and really knew his stuff.We would definitely come back to this dealership. He walked us through the process and we felt cofident about our purchase. He was great on the test drive.Overall would highly recommend this dealership.Thanks Jeff!
rgn17
Dec 31, 2015
Had the pleasure of working with Dave Radice when we bought or new Accord. We were really impressed with how much he knew about the accord but also other cars that we had considered. I really feel good about our purchase, thanks Dave.
StephenJW7
Dec 31, 2015
The personal service and level of care was beyond all expectations. I am so grateful to all for making this process so easy and informative. And it's also gratifying to know that my purchase helps in supporting this dealership's commitment to teen safety. Bravo!
Lmlcznsk
Dec 31, 2015
Very helpful and nice. My lease ran out so I had to find a new car soon and I'm very happy with the car he helped me choose today.
Ed M.
Dec 31, 2015
We came in to see a particular car that was advirtised. Rustam Kuchorov showed us the car and accompanied us on a test drive. He also stayed late to get the car ready for us. The car was exactly what we were looking for and what we expected based on the add. Price was very reasonable. Pat in finance had the paperwork ready and we were able to get in and get out with the car in good time. We had a very good experience and would go back again.
jcd
Dec 31, 2015
The level of support and commitment in helping us find the requested Odyssey van by Scott Wendling, sales consultant, and Adrian Acosta, general sales manager, was truly outstanding. They worked extremely hard in a short amount of time to put together the sale. They were respectful and caring and never applied any pressure to look for a different vehicle. Without question, Scott is the best car sales consultant that we have ever had the pleasure to know. After purchasing a certified preowned Honda Accord and a new Honda Odyssey, we highly recommend DCH Kay Honda of Eatontown.
jcd
Dec 31, 2015
The level of support and commitment in helping us find the requested Odyssey van by Scott Wendling, sales consultant, and Adrian Acosta, general sales manager, was truly outstanding. They worked extremely hard in a short amount of time to put together the sale. They were respectful and caring and never applied any pressure to look for a different vehicle. Without question, Scott is the best car sales consultant that we have ever had the pleasure to know. After purchasing a certified preowned Honda Accord and a new Honda Odyssey, we highly recommend DCH Kay Honda of Eatontown.
SPANKY
Dec 30, 2015
I had a Toyota Highlander that I was looking to trade in. I had numerous issues with the vehicle so I was not sold on buying another Toyota. I did consider a few models but was not impressed. I had had a Honda Accord back in the 90's and so I decided to look at Honda again. I wanted specific features for my next vehicle but was concerned about the financial commitment for a lot of the newest vehicles on the market. The client representative who greeted us at the dealer was Steve Simon. He was confident, knowledgeable, patient, not overly aggressive!! and listened to what I was looking for in a new car. He advised me on the different models and years and explained the lease/financed options. He was a pleasure to do business with and I would recommend him to anyone looking for a car. Honda has a very good reputation and they stand behind their products. I purchased a 2014 pre-certified CR-V AWD with 20,600 miles and have been very pleased with the car thus far.
BobFalc
Dec 30, 2015
My lease was ending so I needed a new car. I stopped in to Kay Honda and was met by Steve Severio. He was easy going and a pleasure to deal with. Turning in my old lease was very quick and easy. He gave me all my options and explained each one in detail. Picking out the new car was simple as I knew what I wanted. He made it all the easier and didn't pressure us for add-ons after he explained them. The car was prepared properly and looked great. He explained all the cars features and help setup the cellphone connection to the new car. I highly recommend Steve Severio and Kay Honda if you're looking for a new car.
HAPPY WITH HONDA
Dec 30, 2015
I had a Toyota Highlander that I was looking to trade in. I had numerous issues with the vehicle so I was not sold on buying another Toyota. I did consider a few models but was not impressed. I had had a Honda Accord back in the 90's and so I decided to look at Honda again. I wanted specific features for my next vehicle but was concerned about the financial commitment for a lot of the newest vehicles on the market. The client representative who greeted us at the dealer was Steve Simon. He was confident, knowledgeable, patient, not overly aggressive!! and listened to what I was looking for in a new car. He advised me on the different models and years and explained the lease/financed options. He was a pleasure to do business with and I would recommend him to anyone looking for a car. Honda has a very good reputation and they stand behind their products. I purchased a 2014 pre-certified CR-V AWD with 20,600 miles and have been very pleased with the car thus far.
Zain
Dec 29, 2015
Unfortunately most NJ/NY dealers surprise you with all kinds of crazy price tricks when you arrive at the dealership. These guys have one reasonable fee and that's it. Clear pricing and truly appreciate their customers. In a way I feel lucky to have bought from this DCH Kay Honda because I have rarely felt good about a car purchase from other places. Thank you Paul and the rest of the dealership!
cdourgarian
Dec 29, 2015
Through the help of Paul Kittner I traded my CVS for a new one. Good sales techniques in a friendly manner sold me to buy.
Fanhh
Dec 28, 2015
When I walked in, I was only collecting information from differs dealers, Paul's excellent job made me stay with DCH KAY Honda. Paul was so friendly and helpful, he provided exactly the information I need and helped me to selectbthevright model for me. He is the best sales person I have knew, and I certainly would like to recommend hs service.
Joey
Dec 28, 2015
Rustam was very helpful and answered all questions, taking as much time as necessary without rushing. Overall, working with Rustam was a good experience.Was a bit disappointed in the fee for glass carving security numbers on a 9 year old vehicle that I paid $7000 for. It was done at the dealer before I bought it and I had no choice in the matter. It's not necessary on all vehicles and I would have gone without it and saved the money. That being said, the price on the vehicle itself was good, but those little add on items do boost the total.
Starr25
Dec 28, 2015
I did not anticipate bringing a vehicle home the same evening I went out researching. The salesman, Steve was very easy to work with and made the transaction very comforting. He took me for a test drive and allayed concerns about cost, efficiency of the vehicle and answered all my questions very directly. Although it was later in the day when I arrived at the dealership Steve did not rush me and took his time working with me.
jlew593
Dec 24, 2015
I went in to look at a used 2011 Jeep Grand Cherokee and Gene was a great help. He realized immediately that I knew what I was talking about when it came to the Jeep and he wasn't pushy on the sale at all. He let me take my time with the car and look over every inch. When it came to price the deal I was getting couldn't be beat and I walked out with the keys in my hand just a few hours later. The finance process was quick and easy and all the staff gets a 5 star rating.
MaryO
Dec 22, 2015
The moment we walked in the door and was greeted by Steve we knew right away that it was going to be a really good experience. Steve was a very helpful, low pressure, salesman who clearly wanted to make us happy! He knew the product line, our price point, and exactly what to show us. Lynn from finance was equally helpful, low pressure, and genuine. I would highly recommend both individuals to prospective buyers/lessees.
Pedro Giron
Dec 21, 2015
Walk into dch Honda with a car in mind and a monthly payment goal.. Ron made sure my goal was meant and did everything in his power to meet my goals.. I would highly recommend dch Honda and especially Ron Marino as your sale man. He was very kind and understandable and made sure my needs of the car was meet. Pat also made the financing process a breeze.. Let's just say I walk in and walk out very happy with an incredible care and deal! Thanks again guys and happy holidays
Alexiso
Dec 21, 2015
Had an awesome experience here, go see Ray! I really felt like they did everything they could to get me the best deal on my car. Super accommodating. Told by my boss as well as friends of mine to come here, glad I did!
sprengel33
Dec 21, 2015
Jeff was extremely accommodating and helped the buying process to be painless and efficient. I would definitely recommend anyone looking for a used vehicle to go see Jeff.
Shar44
Dec 20, 2015
Leased our 5th car from this dealer in June 2015! Was told that even though we had excess miles and were taken on a new lease, that there would be NO EXCESS fees. Well about a month later for $1200 plus from Honda. Adter numerous attemots to get in touch with the sales person and manager, no reply whatsoever!!! They lied on purpose to make the sell!!!!! Shame on them!!!! Will tell everybody to stay away!!!!
Barbara
Dec 19, 2015
No pressure. Friendly pleasant visit. Cara, was very knowledgeable didn't miss anything. It seem she was the only women sales person. If that is true I beleive it would be in the best interest of DHC to employ more women. Women relate to women thats why I went to her.
Lynnie
Dec 17, 2015
My husband stopped in to the dealership to inquire about a new Honda as the two we had were over 10 years old. Ray spent a lot of time with him discussing options. We came back together the next day and again Ray spent a lot of time to answer all our questions and show us around. He drove us to the new car lot so we could see our actual new car. Pat Connelly, the Finance manager took us quickly and well through the process. There was no hard sell of any extras. He presented certain options (pro and con) . It was actually a pleasant few hours that we spent there before we drove home (leaving our 2003 Element behind) in our gorgeous new Accord.
chazz
Dec 16, 2015
I was looking for an SUV with good a good miles per gallon rating as well as a good safety rating and my visit was very quick and convenient....
charlie 1953
Dec 15, 2015
I was shocked to find a car dealer who is really concerned about the customer, and Jeff went well beyond was was expected, and my wife and I left with a very good feeling about the car and deal we received!! And Pat Connelly treated just as good,....... Very Happy!
DCaballero
Dec 15, 2015
My husband and I needed a quick turn around in purchasing a vehicle for our daughter. We showed up minutes before the dealership was suppose to close for the evening. Ron Marino was by far, extremely helpful, dedicated, and professional during this process and stayed to help my husband and I. showing his dedication to the business. In addition, he made this process extremely easy, painless with an extremely quick turn around time. which was greatly appreciated.I will recommend Ron Marino going forward to friends and family because that is how he treated us!
jsulli21
Dec 14, 2015
I needed to purchase a new car for my wife and decided to use the TrueCar buying service through her employer. Numerous honda dealers responded with offers on a honda civic which my wife was interested in buying. After visiting a few dealers we decided to visit DCH Kay Honda and it turned out to be a very rewarding experience. The saleswomen Caroline was very helpful and professional in helping us decide on which model to purchase. Cara was very knowledgable in the different options offered in each model and explained throughly without any pressure at all. In fact cara mentioned having a Honda accord sport in stock and let my wife test drive both the civic and accord in order for my wife to decide on what she would be happier driving. My wife decided on the accord sport and the deal cara offered was very much better than the previous dealers we visited. It was such a great deal that we had to be in the right place at the right time, as the other dealers were higher in price on an identical vehicle with higher milage. (this accord was brand new with 10 miles) The whole experience at kay honda with cars Zawadzki and Pat Connelly was a pleasure to do business with. No pressure, stress, and smooth all around. First stop on my next vehicle purchase.
danzeldv1
Dec 9, 2015
My experience at DCH Kay Honda was great. Steve Simon was the salesman who helped me with the purchase of a car. I was given all the details and information about the car i was purchasing. I liked doing business with Steve, because he was honest and very helpful. He made the purchase easy. I highly recommend DCH Kay Honda dealership for everyone who is looking for a great used car/new car at a best possible price. Ask for Steve I promise he will make you very happy.
Slingshot
Dec 8, 2015
Jeff was great !!!! Thanks again for taking the time to set up my wife's phone to car!!!?????? !! If you're looking for a good deal go see Jeff he will help you out even when the sale is over????
Fsr1928
Dec 4, 2015
Bought a used car from this company. Did not feel like usual pressure to buy. Got a great vehicle below KBB listed value range. Very satisfied. They arranged some financing as well. Very smooth.
Ben
Dec 1, 2015
I went to DCH Kay Honda because I wanted to buy an Accord or Civic. It was my first time purchasing a vehicle and I was extremely nervous at first because I had no clue what to expect. Ray Furslew approached me and made my car buying experience a lot easier than I had expected. He really took the time to help me out deciding what I wanted and even gave me a great deal. You can tell he really cares for how you feel instead of trying to grab your wallet. Ray also skipped eating his lunch just to help me out. I felt really bad and told him it is completely fine if he ate his lunch in front of me, but he insisted on making sure he was completely dedicated to helping me out. I had to finalize my payment with Armando Lopez, who also made this experience a lot easier. He took the time to explain to me just about everything that was being processed. I also felt like he was trying to give me a good deal instead of just trying to take my money. Overall, I was completely satisfied with this dealership. I am thankful for their patience and guidance through this process. I recommend it to anybody thinking about purchasing a vehicle!
Joe
Dec 1, 2015
I have been shopping for a new car over the last few months and have popped in to DCH Honda a few times. Spoke to the same salesman every time (Ironically), When it came time to buy I had a good idea of the lowest price I would expect see. The salesman (Ron Marino) got me a that number and gave me a great deal on extras for the car. In the end , I got a better deal than expected and couldn't have asked for a better experience with the salesman.
benmbaris
Nov 30, 2015
I went to DCH Kay Honda because I wanted to buy an Accord or Civic. It was my first time purchasing a vehicle and I was extremely nervous at first because I had no clue what to expect. Ray Furslew approached me and made my car buying experience a lot easier than I had expected. He really took the time to help me out deciding what I wanted and even gave me a great deal. You can tell he really cares for how you feel instead of trying to grab your wallet. Ray also skipped eating his lunch just to help me out. I felt really bad and told him it is completely fine if he ate his lunch in front of me, but he insisted on making sure he was completely dedicated to helping me out. I had to finalize my payment with Armando Lopez, who also made this experience a lot easier. He took the time to explain to me just about everything that was being processed. I also felt like he was trying to give me a good deal instead of just trying to take my money. Overall, I was completely satisfied with this dealership. I am thankful for their patience and guidance through this process. I recommend it to anybody thinking about purchasing a vehicle!
Domiqua123
Nov 30, 2015
I cannot begin to explain what experience I had from the test drive to the sale Itself !!!! That Jeff was Heaven sent to Me!!!! I am so glad I came to Dch Well Worth it I would recommend Anyone!!! Thank You!!!!!
Joe
Nov 30, 2015
I have been shopping for a new car over the last few months and have popped in to DCH Honda a few times. Spoke to the same salesman every time (Ironically), When it came time to buy I had a good idea of the lowest price I would expect see. The salesman (Ron Marino) got me a that number and gave me a great deal on extras for the car. In the end , I got a better deal than expected and couldn't have asked for a better experience with the salesman.
Nick5676
Nov 30, 2015
Purchasing your first new car can be extremely nerve racking. Ray at dch Kay Honda made my first car buying experience a piece of cake by helping me every step of the way. I'll never buy a vehicle from somewhere else!
Tfoster
Nov 30, 2015
My review will quick, but I can honestly say, I have NEVER had such a pleasurable experience in purchasing a vehicle, and I have bought a bunch. Justin and Raymond were great, and I will most definitely be sending friends their way! My daughter was so happy to have bought her car from Ray Furslew and Justin Amorim!
ibm 1969
Nov 29, 2015
This is the second car we have purchased from Steve at Dch Kay Honda, once again another easy and painless purchase. We highly recommend Steve and Dch.
Trossi1234
Nov 27, 2015
I had a great first car buying experience at DCH Kay Honda. I just purchased a Hinda Civic and it couldn't have been simpler. Everybody there was fantastic and eager to help me. After I had the car picked out the process was very smooth and easy. If I ever need to get another vehicle this would be the first place I recommend.
Skaplansky
Nov 26, 2015
We purchased Honda CRV 2016 and were treated with respect, courtesy. Nader made sure that we leave the dealership happy, excited and with the car. He was a reason I purchased a car on that day.Thanks for help and great communication with your customers.
Andrea
Nov 25, 2015
Just purchased my forth Honda from Nader. He is an exceptional sales rep. Detailed oriented and follows through completely. While the dealership was out of our way due to Nader relocating to KAY Honda, he makes it worth the trip. Loving my 2016 Pilot! Thank you, Nader!
Stella
Nov 24, 2015
We purchased Honda CRV 2016 and were treated with respect and courtesy. Nader made sure that we leave the dealership happy, excited and with the car. He was a reason I purchased a car on that day. Thanks for help and great communication with your customers.
Crv1
Nov 23, 2015
After doing some internet homework, my husband and I decided to go to the local Honda dealership (DCH Kay) for a bit more information. There we met with Ron Marino who was very personable and professional and without any high pressure sales tactics. Ron made the process very easy and we ended up leasing a car that afternoon. I would certainly recommend Ron Marino and DCH Kay Honda to friends and family.
Dbasile
Nov 23, 2015
Donna Marie Basile. I had a great experience at this dealership while purchasing a used vehicle. The journey began with Sue Antonis who was extremely knowledgable and a pleasure to deal with . She was very helpful in making my decision. The next step was coming into the dealership . I spoke with Phil Holmes. And I told him the financial specifics and what I was looking for, Before I knew it I was test driving the car I first saw on the website.. I was dreading the next step.....financing. Off to Armondo in finance who was fantastic and also a pleasure to deal with .He was able to get me a great rate and stay within my payment request. During this process I also spoke with Frank and Ron who both answered questions about my vehicle and we're both so professional. I would highly recommend this dealership to anyone and am very happy with my 2012 Honda Accord.
eebe13
Nov 22, 2015
We just returned to DCH Honda last night and purchased a new CRV. We had emailed Susan Antonios about information on a new CRV. She was quick to respond and we set up an appointment with our salesman Michael Arlotta. Michael was very helpful and extremely pleasant to deal with. He answered all our questions and got us an awesome deal. He made sure we were well taken care of. I would recommend him to anyone who wants a very positive experience. We finished up with Pat Connelly with the finances he was also very informative and helpful. We really had a wonderful experience and would not hesitate to use our new friend Michael and this dealership again as we have before. Thanks Tracy John and Johnny.
eebe13
Nov 22, 2015
We just returned to DCH Honda last night and purchased a new CRV. We had emailed Susan Antonios about information on a new CRV. She was quick to respond and we set up an appointment with our salesman Michael Arlotta. Michael was very helpful and extremely pleasant to deal with. He answered all our questions and got us an awesome deal. He made sure we were well taken care of. I would recommend him to anyone who wants a very positive experience. We finished up with Pat Connelly with the finances he was also very informative and helpful. We really had a wonderful experience and would not hesitate to use our new friend Michael and this dealership again as we have before. Thanks Tracy John and Johnny.
Jerseycat4074
Nov 21, 2015
Just purchased a new Honda CRV from Kay Honda and couldn't be more pleased. The salesman, Ray Rivera, was very helpful, and a real pleasure to deal with. Highly recommend both this dealership, and the salesman!
Sales Consultant
Nov 19, 2015
My name is Edward Roe. This is my 3rd Honda that I have leased from this Dealership, but by far this was my most memorable positive experience. The reason being, I had the pleasure of working with a Sales Consultant named Scott Wendling. Scott went over and above my expectations of someone in his position. There were several situations and challenges that Scott managed to overcome during the Sales process. His ability to communicate and resolve problems make him worthy of my writing this review. I can only expect that management appreciates his skillset. Since I am an Sales Representative myself, I need to give kudos to Scott. As a result, I have already provided 2 referrals that I have recommended that Scott reach out to in the near future. Thank you for this opportunity to share my experience.
Albert.P
Nov 17, 2015
I need it a new car so I meet with MR Steve Simon at DCH Kay Honda, right away he made me feel like a friend by doing everything to answer my questions and needs for a car, until he got me into one. he's co-worker was also great Ms Lindsay from sales they both were just great with me I think I will be a forever customer with DCH Kay Honda thanks to them now that my wife is very happy with the car. Thank you guys for everything.
Jnickas23
Nov 16, 2015
Couldn't be happier with this place everybody was professional and extriemely helpful. The only flaw is the process is a little long. Other then that gave me a great price on my trade in and gave me the payments I want
Joan428
Nov 15, 2015
For someone who has only had 2 cars in the past 30 years, I am NOT experienced with buying a car, and I was VERY nervous. This dealership and my salesperson, Nader Awad, made my experience remarkable, fun and so easy!!! Every single person in this dealership was so pleasant, so nice, and so honest. There is no chance I will ever go anywhere else in the future!
Cathey111
Nov 15, 2015
I had a chance to work with Steven Simon when I purchased my first car. He was friendly and very thorough. Gave us a great deal and it was painless!
Yue Zhang
Nov 14, 2015
Paul Kittner was very helpful introducing the features of the car, explaining the purchase process, and getting us a great deal. We forget to bring our check and he followed us to our home which is 30 miles from the dealership and pick up the check so we don't have to make another trip. We got a excllent car and meanwhile made a good friend.
hengel44
Nov 13, 2015
Working with Scott Wendling and Susan Antonios was a pleasant experience. I have purchased many cars in my lifetime and it's always been so stressful. Scott and Susan were friendly, patient and knowledgeable. Not only were they wonderful in selecting and leasing the car they were also helpful in showing my daughter how to use everything in the car(blue tooth, radio, aux etc). I would definitely purchase or lease another vehicle from DCH in the future. I will also recommend friends and family to your dealership.Thank you.
jvalentino
Nov 11, 2015
Dave Gutkind & Art Smith made the buying of my used mini van asmooth process. As in the past everything went well, and the negotiations in the pricewas amicable.
john2012
Nov 10, 2015
Cara Zawadzki was very helpful. She made the buying process easy and we enjoyed working with her. She explained the features of the vehicle, making it easy for us to understand. We would definitely buy from Cara again, and we would also recommend her to others.
Donnah
Nov 9, 2015
I recently purchased a used BMW X3. I am in love with it! Everyone at the dealership was extremely helpful, especially Rustam, who sold me on my vehicle. He took all the stress away from the car buying process and truly gave me the best deal. I would highly recommend him!
Nick Ventola
Nov 9, 2015
I had entered the dealership without any intention of purchasing a car that day as I was looking for information for comparison shopping. I was greeted at the door by salesman Scott who I found to be extremely professional and easy to work with. I expressed to him that I need to work within a budget for the down payment and needed to have an affordable monthly payment amount. Scott quickly was able to put a deal on the table that I absolutely could not let go by. I walked out of the dealership that same afternoon with an outstanding deal on a leased Accord for my daughter who absolutely loves car. I would highly recommend this dealership thanks to the experience I had that afternoon
peterc851
Nov 9, 2015
I purchased a used car from Jeff Gutkind he was great to work with he was personable and there was no high pressure sales. If you go there I recommend you ask for Jeff Gutkind he will make your buying experience easy and painless.
RPG
Nov 3, 2015
Working with Paul Kittner was a great experience. He was very personable and worked with me with getting a great deal for a new car. I went to a couple other dealerships just to look at cars and wasn't planning on buying one but Paul went above and beyond and made it easy for me to decide that he was the person and DCH Kay Honda was the place for me to buy a new car. I am happy with the purchase and Paul even followed up with me a few times to make sure everything was okay. Thank you for making the car buying experience not as stressful as I thought it would be!
Juan0614
Nov 2, 2015
Gene and the team at DCH Honda made our buying experience painless and affordable. I purchased a CRV last year and this year purchased a Civic. They were very fair in pricing and very accommodating to our budget.We will be back in a few years for an Odessy when our family gets to that point.
Aeriel55
Nov 1, 2015
I worked with Ray Rivera and have to say that this was so much better than my other car purchasing experiences. I had bad memories from the last time I purchased a car and expected the same this time. I was happily surprised to find that this experience was the complete opposite. I was treated very kindly and felt that I got a good deal. I was very happy not only with my purchase of a Civic but was left feeling very good about the experience as well. I look forward to going back and working with Ray for my next purchase!
MikeD85
Oct 31, 2015
I never thought I would have a new car again in my life. My husband and I really needed a new one and my son suggested we try DCH Kay after a friend of his suggest them. We decided on a 2015 Honda Civic Sedan, he took care of the odds and ends and I chose the color. A few days later we were at the dealer and my soon-to-be car was sitting in the front ready to go. We met Ray Furslew who couldn't be nicer and more of a gentleman. He walked us through everything, made it easy to understand and helped us out with our insurance company. Soon after, we were signing the papers and he gave me the keys to a brand new car! I couldn't hide my smile as I thanked him and gave him a big hug. I could not believe the smooth ride as we drove away and talked to my son about how easy everything was. I wish it was this pleasant of an experience all the other times I had to deal with a car buying experience. If you need a car, you must go to DCH Kay and ask for Ray!
Ronni
Oct 31, 2015
Recently purchased a new vehicle for good price and received top notch professional service. If you plan on shopping at kay Honda for your next vehicle I highly recommend asking for salesman Ray Furslew.
Bhavesh
Oct 30, 2015
I had a wonderful buying experience at the DCH Kay Honda. Steve Severio was very helpful. I really recommend to buy the car from here.
gd77
Oct 30, 2015
My family and I have been leasing cars with DCH Kay Honda since 2003/2004. The entire process was seamless. It has always been so! Scott Wendling was our sales man. He was helpful and upfront. Our son, who is 5 years old, was also with us. Scott is family friendly, and was engaging with our son! Scott was our salesman with our previous lease, so it was nice to know that he was still available! Everyone has always made us feel comfortable. They treat you professionally, but there is an added touch of feeling like "family". And that speaks volumes. Specifically, our son's name was remembered by Scott and Pat Connelly who works in the finance Office. It was 3 years prior, and they remembered his "name". That was exciting for our son, and we were impressed. Overall, the experience was great. We were pleased from start to finish. Scott answered all of our questions, and helped us become acclimated with the car's newer features. We can't forget to mention Armando Lopez. He was great too! He too, was very family friendly! We cannot thank DCH Kay Honda enough!
jdjd123
Oct 28, 2015
We had a great experience with Steve at DCH today.... Leased a 2015 Accord Coupe and was able to get it for a fair price. Enjoyable test drive, sales and financing process. Steve even took the time to show me the bells and whistles the new Accord models come with and even set up my phone to pair with the car's Bluetooth before I drove away.
MarthaQuintero
Oct 28, 2015
our experience in the dealer was incredible , we explained everything very well and the same day .... .... we had. car... yupiiii .Thanks to the Mrs. Maria who sold us the car and thanks to Armando and Adrian who also helped us .and the best, all in our language.
geilcourt
Oct 27, 2015
We had a really great buying experience getting the top model of 2016 Odyssey... I recommend buying here and nowhere else. Our sales rep was Paul Kittner, who is professional, trustworthy, and extremely helpful. Likewise the management and all the other staff. I only wish it were time already to buy another car in my family or circle of friends, since I so much look forward to getting the next car at Kay Honda.My impression has been that Kay Honda employees truly want to see the customer leave happy with their purchase. Paul, Justin, Adrian, and the others went above and beyond what might have been expected in our case, and I truly appreciate their work. Thanks again!! I will hurry back, and send all my friends in their direction also.
Geilcourt
Oct 27, 2015
We had a really great buying experience getting the top model of 2016 Odyssey... I recommend buying here and nowhere else. Our sales rep was Paul Kittner, who is professional, trustworthy, and extremely helpful. Likewise the management and all the other staff. I only wish it were time already to buy another car in my family or circle of friends, since I so much look forward to getting the next car at Kay Honda. My impression has been that Kay Honda employees truly want to see the customer leave happy with their purchase. Paul, Justin, Adrian, and the others went above and beyond what might have been expected in our case, and I truly appreciate their work. Thanks again!! I will hurry back, and send all my friends in their direction also.
Antony Hodge
Oct 26, 2015
A pleasure to deal with and no stress. Would highly recommend these guys. My sale guy Rustam was a pleasure to deal with. No bull just clear and precise information. No pressure to buy the car or any other after warrenties. Car was exactly what was advertised at the exact price. Everything was explain in great detail and I was in an out in no time feeling 100% better. Had been to 4 other dealers/2nd car places. Wish I had come here first and saved my self the time and effort on other places, where the cars were substandard or not described correctly. Thanks a lot guys I look forward to many many miles in my car.
Antony Hodge
Oct 26, 2015
A pleasure to deal with and no stress. Would highly recommend these guys. My sale guy Rustam was a pleasure to deal with.No bull just clear and precise information. No pressure to buy the car or any other after warrenties. Car was exactly what was advertised at the exact price. Everything was explain in great detail and I was in an out in no time feeling 100% better. Had been to 4 other dealers/2nd car places. Wish I had come here first and saved my self the time and effort on other places, where the cars were substandard or not described correctly.Thanks a lot guys I look forward to many many miles in my car.
jb3581
Oct 26, 2015
Quick and easy sale with no stress! Rustam was great to work with and were very happy with the price we got. Very happy with our experience and would recommend.
Marlene Harper
Oct 25, 2015
My original feeling was buying a car is a necessary evil, but I left having a complete change of attitude. I am extremely happy with the car and the salesman. STEVE SIMON WAS GREAT DO BUSINESS WITH. Finally someone conversed with me as an equal instead of talking down to me because of my being a woman over 60. I never felt pressured to spend anymore than I had planned, and Steve directed me to exactly the car I was looking for. I also appreciated the polite way he asked if he could try saving me money on financing, and luckily for me, he was able to.Definitely a salesperson who knows how to listen to a customer.I also want to acknowledge the employee who worked on my financing, Armando Lopez for being very efficient and a pleasure to work with.
Jersey guys
Oct 23, 2015
We have been Honda owners for the last 30 years. Recently we sought out dealerships in our county to save time. However, none could compare with the Costco price of the Honda Civic we wanted. This is the third Honda we have leased from DCH Kay Honda in Eatontown, NJ. Our salesperson, Steve Simon, was courteous, knowledgeable and patient. He comes highly recommended as a salesperson to request when visiting this dealership. We will not hesitate to go back to DCH. All interactions with all the staff has been great.
MariahA
Oct 21, 2015
Jeff Gutkind was extremely helpful from the beginning. As this was my first time buying a car I was very apprehensive about the entire experience, however Jeff made the process extremely easy. He did his best to accommodate any extras that needed to be added to the purchase.
debdowning
Oct 20, 2015
Very satisfied with the overall experience of buying a used car at Kay Honda. Our salesman Jeff Gutkind was extremely knowledgable about his product and patient in explaining all aspects of the sale. Although he was very busy I never felt rushed. I got the exact car I wanted for the price I wanted to pay.
psantoa
Oct 20, 2015
My husband and I were very satisfied with our experience at DCHKay Honda. We were treated fairly and respectfully, everyone we dealt with was professional and accomadating. Jeff was very easy work with, he wasn't pushy and helped us to make a great deal.
052796
Oct 20, 2015
My husband and I were very satisfied with our experience at DCHKay Honda. We were treated fairly and respectfully, everyone we dealt with was professional and accomadating. Jeff was very easy work with, he wasn't pushy and helped us to make a great deal.
Conley6
Oct 19, 2015
My salesman, Ron Marino, was extremely knowledgeable about the car, was conscious about our time and comfort, and helped with some suggestions about the models we were looking at that all made the buying experience more pleasurable. He went over the car with us thoroughly so we were familiar with all of its features.
Dixie13
Oct 17, 2015
While the experience was stressful, coming in and finding a salesman like David absolutely made the experience more enjoyable. He was very polite and warm. He answered all our questions. If it were not for him I don't believe I would have come back. I got to drive home in my dream car! And I couldn't be happier!
GerryCRV
Oct 17, 2015
After visiting several car dealers in NYC we were tired of so much drama to get a good deal. Since our first phone call DCH personnel were very helpful. We believe we got a great deal on our purchase. Maria Calabrese gave us great service. She was very straight forward, didn't go around the bush and we appreciate that. The process took a little bit longer because of our insurance and she never made us feel like we were taking too much of her time. Armando was very helpful too with the title process. We definitely recommend it.
BigPaulPK
Oct 15, 2015
I recently purchased a 2015 Honda Civic and worked with Anthony Paparella the Sale Manager and Ray Furslew who sold us the car. Both Anthony and Ray were very professional and informative about the car. The offer on the car was very good. Overall, it was a great experience working with Anthony and Ray. They made the entire experience easy and I left with a fantastic car and currently enjoying my new car. If you're in the market for a new car, make sure you request Ray and Anthony. Lindsay walked us through the financing details and was very helpful in explaining all of the details. Really a fantastic team !!!
bigpaulpk
Oct 14, 2015
I recently purchased a 2015 Honda Civic and worked with Anthony Paparella the Sale Manager and Ray Furslew who sold us the car. Both Anthony and Ray were very professional and informative about the car. The offer on the car was very good. Overall, it was a great experience working with Anthony and Ray. They made the entire experience easy and I left with a fantastic car and currently enjoying my new car. If you're in the market for a new car, make sure you request Ray and Anthony. Lindsay walked us through the financing details and was very helpful in explaining all of the details. Really a fantastic team !!!
agroginsky
Oct 12, 2015
Today I financed a new 2015 Honda Civic SE with Cara Z (and internet sales consultant Melissa Steele). Cara was extremely knowledgeable, down to earth, and not pushy at all. Cara and Melissa were able to give me a great price for the car being a recent college graduate. After signing the paperwork, Cara still took the time to sit in the car with me and explain all of its features. I would highly recommend anyone buying a car from Cara at DCH Kay Honda, especially if you are on a budget.
Mattym
Oct 12, 2015
Great customer service and experience with Stephen Severio, highly recommend working with him. I went in with specific questions and he was straightforward and efficient.
Thecarlady29
Oct 10, 2015
They knew our price range and showed us exactly what we wanted. I trust this dealership and would recommend it completely. Best experience buying a car. Wouldn't buy a used or new car anywhere but DCH Kay.
Ben
Oct 7, 2015
Scott was great to work with; honest,helpful and understanding. Answered all questions and explained all options. No pressure to buy. A great overall experience..
rehbeinp
Oct 5, 2015
I visited this dealership to look at new Honda CRV's. Found one on the lot that meet all my specifications and I ended up buying it. My experience was painless, pleasant, efficient and I drove home in my new car that afternoon.
EmLench
Oct 4, 2015
DCH Kay Honda was my first stop on my initial car shopping trip. Steve met my mother and I right outside and was immediately friendly and informative. I was out looking to purchase my very first car and was looking into the HRV and CRV. I did not end up purchasing that day as I wanted to review some other options. Steve was incredibly understanding and made sure to follow up with me via email. After I had looked over my options I emailed Steve to let him know that the HRV was my top choice. The entire process, from the day that I was first there to the day I picked up my HRV was about 2 months. Steve was incredibly patient. He touched base with me regularly via email and helped me coordinate the best time to come and pick up my car. When the color I wanted was not available he kept in touch with me until it came in. I drove away incredibly happy. I could not have asked for a better first car purchase experience.
Raclyc1
Oct 2, 2015
I came to DCH Kay Honda to check on cars advertised on line. The salesman who first came out to offer assistance was Art Smith. Art is a mature individual who recognizes that offering practical information rather than high pressure is more appealing to a customer. After our first visit to DCH Kaywe ended up visiting numerous dealerships but eventually came back to Art. He offered his suggestions and we eventually found a vehicle that would fill our needs. After some negotiationswith Art and Pat Hughes the deal was done. Even after the purchase a problem with the vehicle wasdetected and a communication with Art brought about a quick resolution. So far, so good!
kayumova1
Oct 1, 2015
My experience at DCH Kay Honda was great. Rustam Kuchkorov was the salesman who helped me with the purchase of a car. I was given all the details and information about the car i was purchasing. I liked doing business with Rustam, because he was honest and very helpful. He made the purchase easy. I highly recommend DCH Kay Honda dealership for everyone who is looking for a great used car at a best possible price. Ask for Rustam! I promise you won't regret it!
kayumova1
Oct 1, 2015
My experience at DCH Kay Honda was great. Rustam Kuchkorov was the salesman who helped me with the purchase of a car. I was given all the details and information about the car i was purchasing. I liked doing business with Rustam, because he was honest and very helpful. He made the purchase easy. I highly recommend DCH Kay Honda dealership for everyone who is looking for a great used car at a best possible price. Ask for Rustam! I promise you won't regret it!
Ford Flex buyer
Oct 1, 2015
I found the used car I was looking for online. Melissa Steele was very forthcoming as I arranged to come and see the car, providing information about the vehicle and making sure I was met at the train station. I was met by Art Smith, who was the client advisor who assisted me through the whole process. Art was honest, knowledgeable and professional; flexible, patient and always ready to be of assistance. I was especially grateful to Art for going through the motions with me through the entire process of buying the car, as I didn't have much experience, having recently moved to the U.S. from overseas. If I were to buy another car, I would gladly do business with Art and DCH Kay Honda again.
EFCC
Sep 30, 2015
Scott was wonderful to work with. He was very receptive and understanding of my budget and helped me find the right vehicle for my situation. He was very understanding of my confusion at times, (I am 8 months pregnant and blame it all on baby-brain), and while I was ready to cry out of embarrassment, he made me feel very comfortable. All in all, it was a great experience.
Bob D
Sep 30, 2015
Dealer personnel were all well versed in what they had to do. They knew their jobs and were very efficient. Looked at several cars, test drove one, selected one and then purchased it, also traded a vehicle in. Quite a lot to do yet the entire experience only took 3 hrs. Art Smith was the person O dealt with at the dealership and he was as pleasant as could be. He was just excellent to deal with. I would recommend this dealership Bob Drummond
Maria215
Sep 30, 2015
Went to K Honda looking for a certified used car for my daughter and myself. Met with Artie Smithand he showed us a few cars that he thought would be reliable for us. We chose a car and Mr. Smith went above and beyond to make sure everything was perfect with the car and we got a great deal. I would recommend Mr. Smith and the dealership for anyone searching for a new or used car.
Ninabeena
Sep 30, 2015
Initially I wrote a very good review about this place everything was great till two months later I still have yet to receive my plates yet. They have been giving me the run around for the past couple of weeks someone in the dealership actually lied and said they delivered them to my house which was all false. Apparently I find out finally that they didn't have the title and there was a problem with the signatures on the title. In buying several cars I know that when you sell a vehicle you have to have the title and make sure it's clean. Still no plates I would definetly not recommend anyone to buy a car from here something doesn't seem right about this. They sure had me fooled when I first bought the car. I'm very disappointed and just want my plates which I paid for.
DianaP
Sep 29, 2015
I spent some time working with Cara on deciding on a new car. She was extremely knowledgable and seriously helped me make this big decision. I would highly recommend her to future buyers and may send a friend or two her way if the need arises. I love my new Honda. Thank you!
Hondagirl
Sep 29, 2015
I walked into Kay Honda and the first time I met Ed Garrigal. He took me for a test drive and gave me some good prices and info. By the time I was ready to buy, Ed was with other customers and introduced me to Paul Kittner. Paul found me the HRX! He completely put me at ease and made buying a car a fun experience. My mom thought Paul Kittner was a total gentleman and went above and beyond to make buying a new car a stress-free experience..I love driving my new Honda. Thank you Paul and I appreciate that Ed introduced us...
ibm 1969
Sep 29, 2015
Our car buying experiences in the past have been a total nightmare. Steve at Kay Honda made this car buying experience smooth and efficient. We will definitely be back...
Jess732
Sep 29, 2015
Caroline was an excellent sales rep. She was very knowledgable with the different types of car options. It was a very positive shopping experience. She was very pleasant and patient with me. If I ever need to buy another vehicle, I would return to this dealer and ask for Caroline.
jimbo
Sep 29, 2015
My wife and I went out to purchase a new car and DCH Kay Honda was our first stop. We had Honda on our list along with Toyota and Mazda.We were greeted by Ron Marino and after a short info gathering session we were on our test drive. Ron was very professinal and informative, and helped us make an easy decision with the Honda Civic. We had options, but thanks to Ron our first stop became our last. I think what made the experience easier weas that Ron was from the area and it was more like dealing with a neighbor thatn a sales person. He was aware of the situation we were dealing with as far as having chidren in college years and the added expense of purchasing a new vehicle, He gave us options on financing and we were able to find a dependable vehicle that worked within our budget. Time will tell about the vehicle, but as far as my experience with Ron Marino I would and will come back agin, and would recommend DCH Kay to friends and family.
teepee66atyahoo.com
Sep 29, 2015
My wife and I were out browsing at cars and DCH Honda was our third stop. We were also considering a few other makes. Ron Marino came right over introduced himself and asked us what we were looking for . He invited us to sit with him so we could determine what would work for us. Ron was very professional and I have to be honest really did his best to get us the best price we would be comfortable with. He made us feel very optimistic for the purchase of our new CR-V as did the rest of the Honda staff. I would absolutely come back to DCH Kay for a future purchase and I would absolutely deal with Ron Marino again!!!!!!!
adam1515
Sep 29, 2015
Everyone at DCH Kay was great to deal with. Very large and open dealership. I wanted a very specific car and they went out and found it.
Beachgal
Sep 29, 2015
I went the lease versus purchase route for the first time, and what a good experience I had. On a Thursday evening I went to the dealership and met Dave, went for a test drive, talked trade-in and payments without any haggling and pressure, and the following Tuesday drove off in a beautiful new 2015 Accord! Dave Radice came highly recommended to me. It was a pleasure working with him and the very efficient administrator (sorry I cannot recall her name) who completed all the paperwork I had to sign! He is not your "stereotype" car salesperson at all!! Go see Dave -- he's a good guy to lease or buy a car from!
bluesky113
Sep 29, 2015
DCH Kay Honda was able to get me the payments I wanted without the hassle most people experience at other dealerships. Ray was friendly, honest and took the time to explain everything step by step. I would definitely recommend this dealership (and Ray!) to all of my family and friends.
Carguy185
Sep 28, 2015
We bought a family odyssey at an amazing price. Phil Holmes gave us an up front great no - hassle experience that was second to none !
C. W. Atkins
Sep 27, 2015
Jeff Gutkind has been by far the BEST salesmen I every bought a car from in 30 YEARS. He is HONEST, FAIR and sought to make sure I knew all about the car I bought. It was a good deal, a great car with real support in every aspect of the purchase. Jeff made the purchase easy. Car fax, shop details showing service completed and no pressure !!! The internet support from Susan Antonios was great too !! I drove 83 miles to purchase this 2008 AUDI A4 and I am SO GLAD I did. It was all they said and described. I recommend DCH Kay Honda to anyone looking for a car, friends and family included !!! Ask for Jeff.....you wont be sorry !! Thank you DCH Kay Honda for your Honesty and Ethics !!!!! Incredible for sure !!!
Emily75
Sep 26, 2015
I came in to purchase a family car. It was a hassle free experience. The salesman, Phil Holmes, was friendly and offered information regarding the other car I was looking at. He was helpful and honest when giving us all the information.
Wes Atkins
Sep 26, 2015
Jeff Gutkind has been by far the BEST salesmen I every bought a car from in 30 YEARS. He is HONEST, FAIR and sought to make sure I knew all about the car I bought. It was a good deal, a great car with real support in every aspect of the purchase. Jeff made the purchase easy. Car fax, shop details showing service completed and no pressure !!! The internet support from Susan Antonios was great too !!I drove 83 miles to purchase this 2008 AUDI A4 and I am SO GLAD I did. It was all they said and described. I recommend DCH Kay Honda to anyone looking for a car, friends and family included !!!Ask for Jeff.....you wont be sorry !!Thank you DCH Kay Honda for your Honesty and Ethics !!!!! Incredible for sure !!!
Sammici
Sep 25, 2015
Saw internet lease price on Civic, called and talked to Sue. Asked her some details and set an appointment with Scott. Met later that day, test drove the car, sat and did very little bargaining and went home with the price and the car we wanted. Pat was helpful in finances and answered all our questions.
AK
Sep 20, 2015
Mr. Rustam Kuchkorov was our sales associate at DCH Kay Honda in Eatontown, NJ. He was patient, thorough, and extremely helpful. We bought a used Honda Accord Coupe and we had a wonderful experience. Thank you!
AK in Ocean NJ
Sep 20, 2015
Mr. Rustam Kuchkorov was our sales associate. He was patient, thorough, and extremely helpful. Bought a used Honda Accord Coupe and had a wonderful experience.
mpatpod
Sep 20, 2015
Our sales man is the resaon we went back to this dealer. Nader Awad is a great guy, very patient and helpful and extremely courteous. Not only is he great to make a deal with, but the dealership is also very helpful, and every one there is very friendly.
beach2016pilot
Sep 18, 2015
I purchased a 2016 Pilot from Maria Calabrese after being referred to her by a friend. She was friendly, knowledgeable, and courteous. I would highly recommend working with Maria.
chrismarie
Sep 17, 2015
I had a great experience with Jeff while purchasing my vehicle. He was very accommodating to my needs! He was extremely patient & nice to my two little girls during the time we were there. Def would recommend!
Russ
Sep 16, 2015
Called to see if a car was available and was told it was. Set an appointment up to see the car to only find out after getting there on time for the appointment found out the car was never for sale as it never passed inspection. Would have been nice to know before driving 40 min
Pastdreamer
Sep 15, 2015
Because of the great buying experience we had last year, we're back at DCH Kay Honda of Eatontown to make another purchase. This time for our college graduate's first "adult" purchase. Nader Awad could not have been more instructive to our daughter. He explained all the terms of the contract and educated her in the steps of purchasing a vehicle, answering all her questions with patience and professionalism. He's already followed up a few times to make sure she is happy with the vehicle. Take it from us, (people, who usually enters a dealership prepared to do battle), rest assured you can put the sword down. Our purchase was discussed with us not at us. Another pleasant experience.See you in another year or so.
Maria
Sep 12, 2015
Let me start by saying I have been a loyal customer to DCH Kay Honda for the last 10 years having leased one pilot and three mini-vans from them. I also have a 2001 Accord that my husband and I bought new in Brooklyn...we have driven nothing but Hondas for the last 15 years. That will soon be changing thanks to the games and deception we were met with trying to lease two new cars yesterday. I am really in shock at how this dealership had no problem wasting two days of a loyal customers life jerking us around the way that they did.We had been receiving flyers in the mail to bring our minivan in for a trade-in so Thursday I went in and spoke with Stephen. Our experience with our last two minivan leases were OK. We went in, paid $0 out of pocket and walked out with a new van. The last time our payment even went down about $50. I explained that to Stephen and told him that in addition to the minivan I would like an Accord and I would like to see if I could get both of them for around $600 per month. We talked mileage, he showed me some items on a paper that he could remove to lower the cost and after appraising the minivan told me to come in with the 2001 Accord so he could appraise that as well. I assured him the 2001 would not be worth much and we discussed how it could possibly be worth $500 or $1000. He then told me he thinks we could do both cars for around the $600s. Let me also say that he had looked up the minivan's info so he was aware of how many payments were left on the vehicle.Friday, I proceed to bring my husband and three children into the DCH Kay Honda dealership. Stephen says he is now working with a partner on the deal and introduces us to Ray. Stephen was still very involved but now tells me he cannot get us anywhere near the $600s. The price of the two cars went from $600s to $900s. He had all of the same information the day before! He tried to blame it on the Accord's low appraisal but it came in exactly where we discussed the day before! He then began trying to convince me to take just the new Accord for $250. My husband and I started discussing whether we should just walk out at that point since we had been so severely misled but we figured we'd see if we could work out a deal with just the Accord. Stephen went back and forth several times with the manager (I hate this process!) and came back and said if we took the new Accord with lower mileage he could get us into it for $200 but we needed to commit to him so we told him we would take it for $200 per month.Stephen's shift was over so Ray, his partner, was going to finish the deal with us. Stephen assured us we were "all on the same page" before he left. At this point, Ray goes over to the manager and comes back over to us and says he doesn't know how he can get us into the car for under $300???? How does this happen???? My husband and I looked at each other, turned around and I told Ray that I couldn't believe they were willing to lose loyal customers by giving us such a runaround and wasting our time. I assured him we wouldn't be back and we won't. If the numbers are what they are that is fine but don't mislead customers if you can't deliver what you are offering. I am still stunned that they would treat customers of ten years this way. Steer clear of this place and avoid the headache.
metermac
Sep 12, 2015
I was looking for a new HR-V. I am one that if I say this is what I want. I don't want to be up-sold to. Meaning. If I say I want an LX Model and I ask you if I come in and you have one for me to test drive and you say yes, and I get there and you really don't have what I asked for. I will walk out. And I did, several times. When I called, Kay Honda, they told me the truth that they only had the ex version and were hoping for a new shipment tonight. Susan Antonios emailed me next day and let me know what I looked for was available. Very nice, I walk in with my wife, and she seats me with Steve Simon. Before leaving she actually gets my wife and I some water and tea and ask if she can do anything else. Wow, right there. Now Steve a congenial gentleman who made us feel comfortable right from the start. We took the test drive, had a new car prepped. The car came off the transport truck that night before. He made us feel very good about purchase and he is taking care of accessory orders for us. Pat Connelly was the finance person, we only spent a short time with him but took care of the other necessary things we ordered, even calling Lojack to make a home visit so we wouldn't have to come in. This is the way car buying should be. No pressure, can call for honest answer, and get treated very well in the process. I will shop here again and recommend you do to.
Neil F.
Sep 9, 2015
I've always been skeptical with servicing vehicles at car dealers however, DCH Kay Honda has changed my mind. My air conditioning was working intermittently and I read of a possible warranted compressor clutch failure. I expected other fees included with repair however, that was not the case. The car was ready for pick up that day at no charge. The staff was courteous and fully explained before and after pick up. I will continue buying and servicing our cars from DCH Kay Honda. Thanks!
ggreiner123
Sep 5, 2015
My son found a used 2013 Hyundai Elantra GT listed at a great price on DCH Kay Honda's web site. We obtained an instant trade value for my son's current car via a link on their website to Autotrader before driving 65 miles to the dealership. We met with David Gutkind and took a test drive. After the test drive we told David we would take the car if DCH Kay Honda honored the Instant Cash Offer that we had obtained on the Internet. After the manager examined the trade-in, DCH Kay Honda gave us slightly more than the Instant Cash Offer for the trade-in. There was no need to haggle over the purchase price or the trade-in value.David politely offered us add-ons for window etching, fabric protection and nitrogen filled tires which we declined without feeling pressured to purchase the add-ons. The whole process took slightly over 2 hours on the Saturday of Labor Day weekend.I would definitely consider DCH Kay Honda in the future when looking for a new Honda or a used car.
happyfeet
Sep 5, 2015
First thing that drive us to the dealer was the price we received on the website. We also know that Honda name speaks for itself. the moment we went to the dealer place everyone was very pleasant. We felt very comfortable from the time we got their to the very end. I mean everyone was well manner. I felt good buying my car. Paul treated us like family
Neil F.
Sep 3, 2015
I've always been skeptical with servicing vehicles at car dealers however, DCH Kay Honda has changed my mind. My air conditioning was working intermittently and I read of a possible warranted compressor clutch failure. I expected other fees included with repair however, that was not the case. The car was ready for pick up that day at no charge. The staff was courteous and fully explained before and after pick up. I will continue buying and servicing our cars from DCH Kay Honda. Thanks!
CrossTour Heaven!!!
Sep 2, 2015
Steve Simon did an excellent job of helping me get the car of my dreams. He established trust and rapport by being upfront with me about the history of the car. I told him what I wanted to do and he and the team made it happen!!!
laschuttinger
Sep 2, 2015
My wife and I came in met with Ed Garrigal. We were in and out in no time with a new Accord. It was a pleasure dealing with Ed. This is our second purchase with Ed.
jsant
Aug 31, 2015
We had a great buying experience with Maria Calabrese. Maria was extremely knowledgable about all the different trim levels and was very helpful in making sure we were happy. I highly recommend DCH Kay Honda and their best salesperson--Maria Calabrese!
kyahl
Aug 31, 2015
I purchased a used CR-V from this dealership. I traveled from St Louis, MO. I worked with Jeff Gutkind to purchase the car. Jeff was efficient, honest, friendly, responsive, helpful and knowledgeable. I was on the road back home within a few hours after Jeff arranged to put new tires on the car. The tires were at my expense but it was most convenient to get the tires from the dealership. The price for the tires were competitive and the price of the car was the best I could find in the country at the time.
Lekteach
Aug 31, 2015
Steve was professional and helpful throughout the car buying process. He answered questions thoroughly and I left happy with a new car. Thank you Steve
Bigbob888
Aug 31, 2015
There was no BS the sales person answered my questions. When I was picking up my new car, I had a medical situation and had to get to the hospital ASAP.The dealership moved me through as fast as possible.
Brooke
Aug 31, 2015
I came to DCH kay honda after going to a couple other honda dealership. It was so pleasant, I meet Steve Gallo salesman at Kay Honda, he went over the entire car with me, showed me all the features that the accord comes with and he answered all the questions about it being a Honda certified car.
Robert Henning, Jr.
Aug 31, 2015
I truly had a great experience with this dealership and sales rep. Scott Wendling was extremely professional and helped me with any questions I had. Overall I could not have been happier with my experience at this dealership, and would certainly recommend it to anyone else looking to purchase a vehicle.
tiffanykenney
Aug 30, 2015
Great experience. After dealing with other dealerships, Honda of Eatontown won me over! The sales staff were fast and eager to assist with our needs, upon entering the dealership. I am very happy with the sales and service that we received from Anthony and Ray, personable, timely and willing to assist with my needs. All staff persons were friendly and made the process simple without being pushy. And despite my late arrival; which forced them beyond their regular scheduled hours, they were so focused on customer service, I left feeling at ease and appreciative. Highly recommended!
Tiffany K
Aug 30, 2015
Great experience. After dealing with other dealerships, Honda of Eatontown won me over! The sales staff were fast and eager to assist with our needs, upon entering the dealership. I am very happy with the sales and service that we received from Anthony and Ray, personable, timely and willing to assist with my needs. All staff persons were friendly and made the process simple without being pushy. And despite my late arrival; which forced them beyond their regular scheduled hours, they were so focused on customer service, I left feeling at ease and appreciative. Highly recommended!
fred
Aug 30, 2015
I had an excellent overall experience at this dealership. My sales associate was Ron Marino. He is excellent. If you are going to buy a new Honda from Kay Honda, ask for Ron. You won't be sorry! He's terrific! The only negative was that I wound up signing for Security Theft Protection. Ron had nothing to do with the preparation of the sales documents. It was included without my knowledge on the sales contract and I didn't catch it before I signed. My fault! Next time do a better job reading every document before you sign.
terri
Aug 29, 2015
I am very happy with DCH Kay Honda for sales and service. We own three Hondas and use DCH Kay Honda in Eatontown for all our service. We reached out to our salesman by phone and email - as that is how we like to buy cars - no haggling, no nonsense,- and our salesman respected our request and made the process simple and satisfactory.
Reyn13
Aug 28, 2015
I was interested in a particular vehicle and received an email a few days later that they lowered the price. I decided to drive 90+ miles to see it in person and really liked it. On site, they took another $500 off making my long ride totally worth it. I hope to enjoy the vehicle for many years to come. I would recommend this dealership to friends and family.
frannieOH
Aug 28, 2015
Leasing a brand new 2015 Honda Civic from Gene Colicchio at DCH Kay Honda, Eastontown, was one of the best experiences of my life. His confidence is contageous and I trusted him completely.Driving my new Honda Civic is so much fun!Thanks, Gene!
GloPags
Aug 28, 2015
I recently purchased a 2015 Honda Accord from David Radice and the experience couldn't have been more pleasant. From the moment he introduced himself, Dave was friendly and informative without being pushy He listened to what I wanted in a car and showed me what was available. Dave answered all my questions and clearly explained my options. We have used DCH Kay Honda for service for about ten years and I am glad to have purchased another Honda. Both their sales and service are top notch!
kosinski1098
Aug 28, 2015
We have been to a few dealerships and this one was the best. Ron made our experience enjoyable and exciting. We recommend him for you.
B,P and B H.
Aug 27, 2015
Everyone at DCH Honda in Eatontown were ultimate professionals. We expressed what we were looking for, and what we thought we should pay for the car after doing our research. Scott Wendling, our sales rep, did everything he could to make it happen, kept us informed the entire process, showing amazing patience - even when we changed things up on him in terms of colors and model. He even picked up our desired model from a sister dealership. We could not of had a better experience for something that is , all too often, very stressful.
Conthiii
Aug 26, 2015
I bought my first car here even though it wasn't a honda it was actually a used Jeep Wrangler. The car was super clean and in great condition. Jeff is great, he doesn't hassle you to buy or make any decisions you are unsure about. He will make the car buying experience super easy and enjoyable. I love DCH Kay Honda. I wouldn't trust any other place.
Crislan
Aug 26, 2015
Steve Severio provided us a great experience at DCH Kay Honda Eatontown NJ! We were able to buy our first car without any hassles with his help and guidance. Since it was our first car we were worried about registration and plates and even insurance, but all those services were already provided at the car dealership. Steve even helped us get in contact with a car insurance agent so we could get our car insured that day. Thank you!
LB99
Aug 26, 2015
I had a wonderful car buying experience at DCH Kay Honda. I had been to two other Honda dealers in the area and was not treated well. My salesman, Gene, treated my two young girls and me with such kindness and respect. Gene really went to "bat" for me as promised. The whole car buying process from start to finish was a very positive experience and I highly recommend DCH Kay Honda for your next vehicle.
Ninabeena
Aug 25, 2015
I've been to a lot of car dealerships and finally found one that had what I was looking for. I bought a Bmw from Jeff the sales man who was very nice and extremely helpful even after the sale he was friendly and helpful explaining things about my vehicle. They keep there promises on what they will do for your vehicle to make it better for you.
SiGuy
Aug 25, 2015
I was treated very fairly and honestly at this dealership. My salesperson, Maria Calabrese, was very helpful and knowledgable. I purchased precisely the car I wanted and felt comfortable doing so. I would recommend this dealership for those looking for Hondas.
CBrister
Aug 24, 2015
I'm now a proud owner of a used 2012 Honda civic coupe! Not only was it a great deal but the experience was painless and pleasant! Since it is my first car, I was pretty nervous and didn't know what to expect. I ended up with a great car, and a great all around experience! Oh... And a giant smile:)
Fanof43
Aug 23, 2015
I am that guy that has the time and opportunity to shop for the best deal. I found that deal at DCH Kay Honda in Eatontown. My wife and I have a growing family and wanted a Honda Odyssey, I didn't think I could afford the Touring Edition but after visiting several other dealerships throughout New Jersey, Maria and sales manager Anthony made me the deal of a lifetime on a 2015 Honda Odyssey Touring Edition. The entire car buying experience was fantastic at DCH Kay!!
Fanof43
Aug 23, 2015
I am that guy that has the time and opportunity to shop for the best deal. I found that deal at DCH Kay Honda in Eatontown. My wife and I have a growing family and wanted a Honda Odyssey, I didn't think I could afford the Touring Edition but after visiting several other dealerships throughout New Jersey, Maria and sales manager Anthony made me the deal of a lifetime on a 2015 Honda Odyssey Touring Edition. The entire car buying experience was fantastic at DCH Kay!!
patricehonda
Aug 21, 2015
I am the proud new leasee of a Honda CRV and could not be any happier with the experience I had with Scott Wendling. I shopped around at other car dealerships before visiting DCH Kay Honda. By far this was the most courteous, professional and up-front one that I visited. I will highly recommend you to family and friends who are shopping for a new car!Patrice Schulte
JasonS282
Aug 20, 2015
Another terrific experience with DCH Kay Honda. Once again, the dealership and staff (my salesperson, Phil Holmes especially) went above and beyond to meet all of our car buying needs. My wife and I are very happy in our new cars and will certainly be returning to Kay for all of our future vehicles. Thank you!!!
Charles1676
Aug 20, 2015
I arrived unannounced at Kay Honda, met Sales Consultant Steven Simon and checked over the CRV EX in the show room, even getting under the vehicle to measure the road clearance for myself. In the quiet of my condo I studied the online CRV EX info Steve e-mailed, and returned yesterday to Kay Honda, went on a test drive, looked over all the available EXs in the lot, negotiated a very reasonable deal by 11:00 a.m.. and drove home in my new 2015 CRV EX at 2:00. There were no bumps on the negotiating trail, the test drive was awesome, the paper signing went quickly and smoothly with Stephen Chung, and Steve the Sales Consultant even spent a half hour helping me hook up my smart phone with Bluetooth and taking me on a guided tour of the dashboard and steering wheel instruments. At age 76 I REALLY appreciated THAT!
Bernie
Aug 17, 2015
I knew what I wanted and what i could afford and Scott and Anthony made it happen! It was refreshing to have a salesman who listened to the customer. I know they worked extremely hard to turn my wish into a reality!
gildo
Aug 15, 2015
I have seen a lot of BS artists and a lot of salespeople that really didn't seem to care that much. Rustam was different. Honest, and really sincerely tried to make us happy with every part of the sale. Great personality. Ask for him and you will see what im talking about
Freeholdfire15
Aug 12, 2015
I recently purchased a 2015 Honda Civic Ex about a week ago. I walked in knowing what car I wanted and how much I was looking to spend. I couldn't have been more pleased with the way my experience turned out. The service was amazing, speedy and right to the point. This is definitely the best experience I have had of all the Honda dealers within the area. A big thank you to Scott Wendling and Mike Lyttle for making it happen.
Jason K
Aug 11, 2015
I had the pleasure of working with Ron Guardin and Ray Furslew to help me secure my lease on my new Honda Civic. There was no pressure and I felt very comfortable. Ray provided many options and presented several options. Once we agreed the process was timely and I felt they were giving me more attention than I have ever received from other car dealerships. I am so grateful for their help and will refer my friends and family and be back in a year when my son starts driving!
franklin
Aug 10, 2015
The Honda Accord LX I was looking for on line, I found at Kay Honda in Eatontown. My sales consultant Scott Wendling, took care in knowing I was satisfied with my Accord. The car and service exceeded my expectation!
Danny
Aug 7, 2015
The employees are nice especially my dealer he was realy nice with satisfying results sold the car to me and was kind enough to give me a good deal and I'm happy .. Long story short he did his job I left happy ....
Danny91912
Aug 6, 2015
The employees are nice especially my dealer he was realy nice with satisfying results sold the car to me and was kind enough to give me a good deal and I'm happy .. Long story short he did his job I left happy ....
warrensr
Aug 3, 2015
Maria was great, from the moment I entered the showroom till the time we struck a deal everything went smooth. I left with a great car at a great price.
TonyM
Aug 1, 2015
I was treated with respect. My salesman was extremely knowledgeable and friendly. He was willing to work on getting me the price I wanted. I am very happy with the Honda HR-V EX.
MJB113
Jul 31, 2015
My experience today at Honda went very smoothly. The sales associate was very helpful and knowledgeable of all the vechicles. I would definitely do business again.
Carly S
Jul 31, 2015
Repeat customer! This is THE place to go for an amazing hassle free, no gimmicks, quick buying experience. Scott Wendling soared thru the buying process with us. He was extremely knowledgeable, personable, friendly and courteous. Answered all our questions buying our Civic si, showed us all the features and helped us link our phone up when the transaction was complete. Dealership was immaculate, service was outstanding on all levels! This dealership has just scored lifelong customers! Scott, Justin and Patrick- Thank you so much for such an easy and pleasant buying experience! WE LOVE DCH KAY HONDA!!!!
CarlyS
Jul 31, 2015
Scott was extremely knowledgeable and personable. The entire experience was a breeze! Will be repeat customers for years to come! Thank you DCH Kay Honda!
Andydo
Jul 31, 2015
We had a harder time finishing all of the paperwork for the car because we were buying a for a business, but the faculty tried their absolute best to meet deadlines and were friendly and cooperative throughout the process.
CarlyS
Jul 31, 2015
Scott was extremely knowledgeable and personable. The entire experience was a breeze! Will be repeat customers for years to come! Thank you DCH Kay Honda!
Steve23
Jul 30, 2015
Scott wendling was a great help. He helped my fiance and I and out of a previous car mess we had. Scott helped us get into the cars we really wanted and we owe a big thanks to him! Thanks Scott. S&A
S&A
Jul 29, 2015
Scott wendling was a great help. He helped my fiance and I and out of a previous car mess we had. Scott helped us get into the cars we really wanted and we owe a big thanks to him! Thanks Scott. S&A
JBCESQII
Jul 29, 2015
While negotiating the cost of a new vehicle the salesperson presented a grocery list of extras. One particular item was the etching on the glass for $399.00. The salesperson proceeded to explain how I can save 15% on my car insurance if I bought it. I turned down the extra saving myself $399.00. Later on when I finalized the purchase I had to inform my insurance company I need a temporary insurance card to drive home and to take the old car off the policy. The insurance agent asked if the glass had etching and before I could say anything the salesperson interrupted and said yes. I asked the question what etching is and the insurance agent explained it was the ID information in the corner of the glass. I looked over vehicle and noticed the little white lettering in the corner and read it off to her to confirm that is what she was referring to. She said yes. The salespeople at this dealership are crooks and will sell you something the car already has installed.
Kaitlin Wright
Jul 28, 2015
I cannot say enough great things about the experience I had at DCH Kay Honda, due chiefly to the fantastic and utterly attentive Paul Kittner's attention, expertise, guidance and patience. Paul not only found me the perfect car to match my needs and price range, but was an absolute treasure to boot! I had gone to one other dealer before contacting DCH Kay, and was slightly concerned at the prospect of shopping for a car alone. However, Paul turned what I was dreading to be a frustrating, time-consuming process of finding a relatively new used car within my somewhat limited budget and turned it into a fun and quick experience! On top of that, my 2012 Honda Civic is the exact car to suit my needs and price range. Thank you, for such a honest, engaging, fun and painless experience! I will definitely be recommending DCH Kay and Paul Kittner's services to anyone looking for a new or used car.
kaitlinwright
Jul 28, 2015
I cannot say enough great things about the experience I had at DCH Kay Honda, due chiefly to the fantastic and utterly attentive Paul Kittner's attention, expertise, guidance and patience. Paul not only found me the perfect car to match my needs and price range, but was an absolute treasure to boot! I had gone to one other dealer before contacting DCH Kay, and was slightly concerned at the prospect of shopping for a car alone. However, Paul turned what I was dreading to be a frustrating, time-consuming process of finding a relatively new used car within my somewhat limited budget and turned it into a fun and quick experience! On top of that, my 2012 Honda Civic is the exact car to suit my needs and price range. Thank you, for such a honest, engaging, fun and painless experience! I will definitely be recommending DCH Kay and Paul Kittner's services to anyone looking for a new or used car.
newcarbuyer
Jul 28, 2015
I purchased an Accord LX. My New car buying experience was the best I have had. My sales rep, Ray Furslew, was extremely helpful and patient, taking extra time to explain the car's features to both my wife and myself. When it came time to discuss price, it was straight forward and honest. After the purchase, Ray was there to take care of any loose ends. He spent a great deal of time making sure everything was right. I highly recommend this dealer and this sales rep.
Nycta
Jul 28, 2015
My sales man David radice was very nice,helped me with everything and was able to answer all my questions. I will always come back to Kay Honda in the future.
Skip
Jul 27, 2015
Purchased a 2015 civic from Steve at DCH Kay Honda. Dealership. Fantastic experience. Would highly recommend Steve Simon and also Kay Honda. From price all they way to delivery.
GreenbergAlan
Jul 26, 2015
I visited with many Honda dealers before buying my new car, even returning to the dealer where I bought my first Accord. I was treated with respect and integrity and the buying experience was buying pleasant. My rep Ray Furslew was great to work with and I highly recommend you speak with him about your next Honda.
YuIkHee4
Jul 24, 2015
Leased my sister's Civic at DCH Kay Honda with Ray. Honest, professional, and straight-forward. I highly recommend him to anyone looking a Honda. The dealership itself is very clean/professional, and is also highly recommended. A+!
Maryna I
Jul 24, 2015
I purchased my third car from DCH Kay Honda.Ronald Marino was my sales person.I got great deal on new Honda Accord and trade in.love that place.everything was fast and easy.very happy.
cleister17
Jul 24, 2015
My experience at Kay Honda was nothing short of fantastic. The actual buying process was simple, easy, and seamless from start to finish. I got an UNBELIEVABLE deal on the certified pre-owned Civic that I purchased. I am 23 and this was my first ever car purchase, so I was a little nervous and unsure going into it but I the sales and finance team were absolutely wonderful and so friendly and courteous. My sales associate, Phil Holmes, was first and foremost a pleasure to work with. He knowledgeable, helpful, and made me feel like I was buying a car from an old friend. I highly recommend anyone going to DCH seek out Phil as their sales associate. (Plus, he's a big Yankees fan, so I liked him immediately.) The sales manager I worked with, Mike Lyttle, was also tremendously helpful and a great guy. He definitely made me feel as though I was getting the best deal possible and that he was doing everything in his power to save me some money and help a first-time car buyer such as myself aware of everything I needed to know. Other dealerships I went to just wanted to sell the car to make money and get me out the door, but the team at Kay Honda made me feel like they genuinely appreciated my business and were doing the best to make everything as straightforward and affordable as possible. The finance manager Steve Chung was also a pleasure to work with. I would recommend the dealership, and specifically Phil, Mike, and Steve, to anyone. Just an outstanding experience.
Maryna I
Jul 23, 2015
I purchased my third car from DCH Kay Honda.Ronald Marino was my sales person.i got great deal on new Honda Accord and trade in.love that place.everything was fast and easy.I am very happy.
lovehonda15
Jul 22, 2015
We had a very positive experience at DCH Kay Honda. Our salesman, Scott Wendling, was very professional and knowledgeable. We have used this dealership before and will continue to because of both the sales and service.
Misseslee
Jul 22, 2015
Went in to "talk" about leading a Civic... We never left to go anywhere else. Lived the service we received from Steve Simon. He was helpful but not pushy. I would highly recommend
Honda
Jul 21, 2015
This place is so good to buy new and certified/pre-owned cars. I buy my Honda Accord 2012 SE recently .. I met Scott wending for This purchase Scott is a client advisor and nice person.
Jeroles
Jul 21, 2015
As you enter people already greet you! So welcoming! I really recommended this place! They are so nice and really help you in purchasing a car. I live in New York, so imagine why drove 2 hrs to get to Dch kay academy! The service is wonderful!
Wallyd
Jul 21, 2015
This dealership was very accommodating and Raymond took my needs into account above all else. I came into the dealership with a specific model and make in mind but left with another based on suggestion. I am so happy I selected the other model! Raymond made the process easy and was very informative. He deserves 10 stars!
Jaye
Jul 20, 2015
Just recently purchased a pacifica.Jeff Gutkind was our salesman.He who was very professional, knowledgeable and personable.worked very patiently with us to make sure we was happy and satisfied.Will recommend family and friends to dch honda eatontown ,thanks to Jeff Gutkind.!
jbloranger
Jul 20, 2015
DCH is a great place to go to buy a used vehicle. Rustam was really good to deal with. We drove from Maryland to buy a vehicle we had picked out online. We arrived with our own financing and Rustam made it a wonderful experience. I would highly recommend them to my friends and family.
Buddyd
Jul 17, 2015
Thsi is the 2nd car I purchased at this dealership in the last year and everything was professional and went smoothly. I had the same salesperson, Rustam Kuchkorow and I was impressed with his professionalism this time and the other car I purchased last year. Highly recommend this dealership and also Rustam. If I need another car to buy will come back again.
Amandamayberry
Jul 16, 2015
I love my new Honda CR-V! :) I will definitely come here the next time I buy a car. Really great experience with Ray! Thank you
Djcnj43
Jul 16, 2015
So I have been waiting for the new Honda Pilot to come out for over a year. About 4-5 weeks ago when they started to hit ground, I started to search for the car I wanted - black on black touring edition. So I found it here. I called Thursday and they said they just got one in, I said ok I will come see it Saturday when I'm off of work. I call Saturday to confirm that they still have the car available and the person tells me, that if I get there before 5pm I can look at it. I asked if it was sold already, she tells me it's not sold but the GM takes it home. I look at the car and the salesman had no knowledge at all of the car. Every question that I asked, he tells me to look in the book. The car had 150 miles on it, had a huge cooler in the back and the mats were filled with dirt. I wanted to listen to the stereo to here the quality and the salesman chafes the station back to Howard Stern as I'm looking for a music station and tells me that the boss is driving this car and that he doesn't want to have the station at a different station when he gets back in the car. This is the Worst dealership that I have ever been to. Terrible customer service, I would never in my life purchase a car from them. They had the exact car that I wanted, and just because of the experience they gave me I did not purchase this car. Now there is more dch dealerships in NJ, and because of this experience, I don't even know if I should give any of them my business either. If I could give them negative stars I would give them a negative 10.
doj714
Jul 16, 2015
I leased a Honda Odyssey 2 days ago. My husband spoke with Karen on the phone after checking out the car online. That conversation was so nice and informative so we went to the dealership that evening. We were then introduced to Ray Furslew who was the nicest guy. He was polite, experienced, not pushy at all, funny, respectful. I can't say enough nice things about him. I would highly recommend him to anyone in the market for a Honda. We then saw Pat for financing and Lindsey for all the paperwork and they were also very nice and accommodating. The entire process was so easy and I love my Odyssey! I see myself becoming a repeat customer.
Geraldine
Jul 15, 2015
Finance department lied and advised us they we were approved, they told us to bring the car back after two weeks of having it because the loan was denied....horrible dealership..they should have just said we were not approved to begin with..
kmccann
Jul 15, 2015
On July 9 I went to the DCH used car lot to look at a 2007 Honda Civic for my son. When I started the car to take it for a test drive the A/C was blowing extremely cold air, which I even made a comment to the sales rep about ( GOOD SELLING POINT ). I purchased the car that night and picked it up the following day. When I got home my son said the A/C was not working, blowing warm air. I called the service department to see what could be done. I was told because it was just purchased that they would take care of it. My son brought the car back Wednesday morning and waited while the car was being repaired or so I thought. I received a call about 1 1/2 hours later saying the compressor was going and there was nothing they could do about it. They could repair it ,but I would be charged for the repair. I don't think it was a coincidence that the A/C just happen to break the next day. I feel they knew about the problem and sold the car anyway. That's not a sign of a good dealership.
BobG
Jul 14, 2015
Just had the pleasure of buying a new Accordwith the assistance of Maria Calabrese at DCHKayHonda. Maria made it easy, fast & fun. Its thesecond car I have purchased from Kay Honda,I hope Maria is still there when Im ready for my nextone. I think they have the best Honda service dept.in NJ.
bobg56
Jul 14, 2015
Purchased a used Toyota Camry that I saw online om the DCH Kay Honda website. Was able to negotiate some off of the internet price. Picked up the car a few days later. Rustam Kochkorov was a very pleasant salesman to deal with.
Veteran Car Buyer
Jul 14, 2015
Kay Honda has the best Service Department in the area. The Sales Department does not make you feel like you're being cheated or lied to.
Pero
Jul 13, 2015
I purchased a 2015 Honda Accord Sport from DCH Kay Honda. Ray Furslew was my sales person. Ray was great to work with. Honest and helpful. No playing games. I would have no reservation about recommending Ray to anybody who was in the car market. Armando was the finance person who worked with me. Armando was very helpful, explained everything, and wasn't pushy. I will be heading back to DCH Kay Honda next time my family is the market for its next car.
Pero
Jul 12, 2015
I purchased a 2015 Honda Accord Sport from DCH Kay Honda. Ray Furslew was my sales person. Ray was great to work with. Honest and helpful. No playing games. I would have no reservation about recommending Ray to anybody who was in the car market. Armando was the finance person who worked with me. Armando was very helpful, explained everything, and wasn't pushy. I will be heading back to DCH Kay Honda next time my family is the market for its next car.
jbell93
Jul 12, 2015
Steve sold me a 2013 Honda Pilot on 7/11/15. He was very professional and thorough. I feel that the car is a great match for me, and I appreciate his help in finding and purchasing it.
Tranmchau
Jul 12, 2015
They are very honest and helpful! Great information. Very nice and friendly team. Would definitely recommend buying your car here. Jeff is a wonderful person and is only there to help you buy the right car that suits you and your wallet!!
Richmellis
Jul 11, 2015
I had a great experience here. I found the car I wanted online and my sales rep. Showed me the car. He was not pushy. He even suggested a similar car in my price range which I eventually purchased.
asampieri
Jul 8, 2015
I came with the intention to trade in my car and Gene Colicchio from DCH Kay Honda made it possible.It was a pleasant experience.
Honda2015
Jul 7, 2015
This dealer has wonderful people working here. Everyone is very friendly and helpful. Our car salesman was gene and he was absolutely amazing. He worked his butt off for us to get an approval on a car for almost a week. Did everything in his power and never gave up. Finally he gave us the wonderful news that we were approved for a brand new 2015 Honda Civic lx. Lindsey finalized all our paperwork and explained our policy very well to our understanding. I highly recommend this dealership to other people and if you go most definitely ask for gene. He won't let you down. Thank you Kay Honda but most of all thank you so much gene for making our dreams come true.
Honda2015
Jul 7, 2015
This dealer has wonderful people working here. Everyone is very friendly and helpful. Our car salesman was gene and he was absolutely amazing. He worked his butt off for us to get an approval on a car for almost a week. Did everything in his power and never gave up. Finally he gave us the wonderful news that we were approved for a brand new 2015 Honda Civic lx. Lindsey finalized all our paperwork and explained our policy very well to our understanding. I highly recommend this dealership to other people and if you go most definitely ask for gene. He won't let you down. Thank you Kay Honda but most of all thank you so much gene for making our dreams come true.
Geraldine
Jul 6, 2015
My husband and I purchased a pre-owned BMW at this dealership. It was probably the best experience we have had in a car Dealership. Our salesman Jeff Gutkind helped make the process of purchasing a vehicle quick and easy. I really appreciate the help he gave us. He was very personable. I would definitely recommend this dealership to my friends and family.
stephani
Jul 6, 2015
We just traded in our 2012 Honda Accord for a 2015 Honda Accord Sport at DCH Kay Honda in Eatontown NJ. We worked with Gene Colicchio and it was a great experience. We went in with our old car and a few hours later we drove out in a new car that we really love. Gene was a pleasure to deal with and we would definitely go back to him for our next car.
Knicks7fan
Jul 3, 2015
The service was great along with my salesman Mr David gutkind I'm definitely going to recommend to a friend Very fast and easy and Im enjoying my new vechicle
cherylsir
Jul 3, 2015
My dealer, Ron Marino at DCH Kay Honda was exceptional. It was like dealing with a friend, not a pushy car salesman, who exhaustively showed me my options and subsequently ordered and delivered my preferred choice. The financing gentleman, Pat Connelly, was a delight as well and I felt the process took a fraction of the time that past leasing ordeals lasted. Overall A+ experience.
jpolson
Jul 2, 2015
Cara Zawadzki was pleasant to deal with and explained everything that we asked for.Cara was patient as we test drove the car and was open to our questions and concerns. Also, she didn't do any pressure tactics; we drove few cars, like the Honda Coupe EX-L, bought it.
LIsa A.
Jul 1, 2015
Having very little time to spare, I was dreading the search for my new car. Cara Z. in sales didn't waste any of my time. No games, no haggling, to the point, and had me in my new car in no time. She was extremely helpful, explained the car and it's functions in full during our test drive, and listened to my concerns and expectations of a new car and loan. It was a no brainer, Honda puts out some of the best vehicles for the working middle class, and her sales service was impeccable. I also went through the Costco Auto program which reduced some of the headache, but even without that I feel it would have been a breeze. Also, Andrew in finance didn't try to force me into any extras, but pointed out the ones that I may benefit from. He also did not waste my time and even had me laughing. Go to Dch Kay Honda and seek out Cara Z.!
Stephanie F.
Jul 1, 2015
My husband and I was looking for a used car with limited funds for our daughter who just got her license. David was great! He worked with us and didn't pressure us and we were able to purchase a vehicle within our budget. Pat in finance, who is very personable, also provided his assistance and made us feel comfortable. They were friendly, professional, and a pleasure to work with.
Robert3son
Jun 30, 2015
Steve Gallo was invaluable in assisting me through the new car buying experience. He negotiated the best price and the follow up was spot on. This was my second new Honda Accord purchased at Kay Honda. The service gets better and better.
SharonCovert
Jun 30, 2015
My husband and I purchased 2 cars from Phil Holmes this past weekend and cannot recommend him highly enough. He truly made what normally is a stressful experience enjoyable. He has left a lasting impression on us and will definitely seek him out for any future cars we purchase.
MarkHoeler
Jun 30, 2015
My search for a reasonably priced Honda Fit is over. Working with Ron Marino of Kay Honda was a pleasure. He is professional, non-aggressive, knowledgeable, and eager to please. Somehow he was able to meet all the criteria I laid out for him purchasing a Fit. Of course, once the deal was made, the finance office has a shot at changing all that, but the young lady who processed my purchase was polite, and able to take no for an answer without trying to make me feel like I would be making the biggest mistake of my life by rejecting Kay Honda's offer of jacking the price by 33% for their extended warranties, I'm very happy with my new Honda and happy with the way I was treated at Kay Honda. Thanks Ron.
mihaela
Jun 30, 2015
Steven Simon was very professional, friendly, knowledgeable, and took time to explain things a second and third time when my husband and I needed clarifications. He understood exactly what we wanted. Everything went as smoothly as possible. I highly recommend him.
krusty151
Jun 29, 2015
past 4 dealers to go to kay honda ,been buying cars for 50 years this was my best buying experience.my salesperson steve galo was great.
ali516
Jun 29, 2015
We just bought our second car today from Stephen Severio. Asside from being the nicest guy ever he was extremely helpful, knowledgeable and worked amazingly with our budget.I highly recommend going to see Stephen for your next car.
happy crv owner
Jun 27, 2015
This was a painless experience for a complicated situation. Because of unforeseen illness, lots of work transpired over the phone and by text. Cara Z was amazing: her customer service skills are beyond what you would expect. She was just phenomenal and I would highly recommend her to everyone! she is a real asset to your team and she is a great team player as well. Also great experience with Armando who did everything to help keep me within my monthly payment parameter. I will definitely return again and send all of my friends!Mary T
happy crv owner
Jun 26, 2015
This was a painless experience for a complicated situation. Because of unforeseen illness, lots of work transpired over the phone and by text. Cara Z was amazing: her customer service skills are beyond what you would expect. She was just phenomenal and I would highly recommend her to everyone! she is a real asset to your team and she is a great team player as well. Also great experience with Armando who did everything to help keep me within my monthly payment parameter. I will definitely return again and send all of my friends! Mary T
bverhoven
Jun 26, 2015
I have visited several dealerships around the area, looking for a new car. I can honestly say that my experience at DCH Kay with Cara Z was superior to any other dealership. She was extremely professional, honest, and knowledgeable. Also, she was very accessible, as many other sales professionals at other dealerships would take quite some time to respond. I've had several times where other sales professionals would sometimes become rude, or just not care about their customers. This was simply not the case here at DCH Kay. I highly recommend working with Caroline (Cara) Z at DCH Kay. I'm very glad I did.
Afasano
Jun 25, 2015
I have been a loyal customer of DCH Kay Honda for many, many years. In 2012, I had the wonderful opportunity to work with Nader Awad when I leased for the first time. I was impressed by Nader's professionalism and caring, and was very pleased with the Honda Civic I drove away with. Nader kept in touch with me over the last couple of years, and I met with him today to turn over my car and get a new leased Civic. Nader had my best interests at heart! He was fair, honest, and trustworthy, and I am happy with my new car! The whole experience was practically painless! I highly recommend Nader, as he is knowledgeable, not pushy at all, and a very decent person. And DCH Kay Honda is top-notch for always ensuring customer satisfaction.
Michael Angelo
Jun 23, 2015
Visited several dealerships and this is the one I found to be most cooperative and reliable. I found the representatives to be knowledge and up front and reasonable. I purchased a Honda Civic and I am very satusified. Salesman Raymond Furslew was professional and found him to be trustworthy. I did a lot of homework on my car purchase and I found this dealership to satisfy my needs. I highly recommend this dealership. I test drove so many vehicles from various companies. Forget about bells and whistles, the bottom line is that Honda is just a superior vehicle. You get what you pay for. I Chose Honda.
msmekelly
Jun 21, 2015
We are expecting our first child and heard great things about The CRV as a family car, so after reading excellent reviews of DCH Kay Honda we decided to visit the dealership. We had a great experience from the moment we walked in the door. Raymond Furslew was a very straightforward salesman who listened to our needs and guided us through the process of buying our first family car! He answered all of our questions, was upfront about everything, and helped us to get the fiancing we needed. Highly recommed this dealership and Raymond Furslew.
2007 Accord
Jun 21, 2015
I was looking to buy a car without hassle. A friend recommended I go see Jeff at DCH. From the moment I walked in the door until I drove away in my car it was a great experience. Jeff is easy going and gets you in the car you want.
Boodles270
Jun 21, 2015
I live out of state and I'm a repeat Dch Kay Customer. The sales person Rustam was very easy to deal with. We communicated mostly by phone, text messages, and e mail. Thank You for providing Quality Customer Service. This is one of the reasons I will only purchase vehicles from DCH Kay Honda??
honda fanatic
Jun 20, 2015
I got a killer deal on a Civic LX through Costco at Kay Honda. Melissa Steele, at Kay was my go through person from Costco. Ron Marino was the sales person she assigned me to upon my arrival at the dealership. Both Melissa and Ron were very nice and professional. Ron was sincere and a regular guy. He didn't try to sell me on anything I did not need. My total buying process from the time I walked through the doors, on a Saturday, until the time I drove off the lot in my Civic was three hours.Friends and family told me Kay was a good dealership when it came to the buying process and they were right. I read all the positive reviews on dealerrater.com about Kay and could not believe they were true, but based on my experience they are!!!
J
Jun 20, 2015
Cara Z. recently helped my son purchase his first automobile. She spent the time to educate him and to ask him a series of questions to narrow in on the perfect match for his needs and lifestyle.
J. White
Jun 18, 2015
I was referred to Kay Honda through the Costco Auto Program. Susan Antonios, from Internet Sales, was very helpful and set up an appointment for me to meet with Maria Calabrese, in the Sales Department, at a time that was convenient for me. Maria was very easy to work with, and helped to keep the new car buying experience to one with a minimum amount of stress attached to it (and most of us know how stressful it can be). She was very knowledgeable about the car that I was interested in, the Honda CR-V Touring, which I did end up purchasing. I would definitely recommend Kay Honda!
J. White
Jun 18, 2015
I was referred to Kay Honda through the Costco Auto Program. Susan Antonios, from Internet Sales, was very helpful and set up an appointment for me to meet with Maria Calabrese, in the Sales Department, at a time that was convenient for me. Maria was very easy to work with, and helped to keep the new car buying experience to one with a minimum amount of stress attached to it (and most of us know how stressful it can be). She was very knowledgeable about the car that I was interested in, the Honda CR-V Touring, which I did end up purchasing. I would definitely recommend Kay Honda!
ryankassis
Jun 16, 2015
My wife and I were looking everywhere to find a great lease deal on a safe car since we just had a baby. We were not having much luck at other dealerships. We test drove an Accord and loved it. I was heading out of town the next day and our dealer, Scott Wendling, worked endlessly to get us out the door in less than an hour! He did it! We loved the experience and car so much we went back to DCH Kay Honda a few months later and lease another Accord. Now we are driving his and her Accords around and loving it! We call them "the twins" because they looks awesome in our driveway and we are very proud. I've bought so many cars in my life and I can honestly say that Scott and the team at DCH Kay Honda have been the best to work with.
Kathir
Jun 15, 2015
I just purchased a 2015 Crosstour at Kay Honda. I began my purchase online with the assistance of Karyn Rispoli, who couldn't have been more friendly and helpful. I completed my transaction onsite with the assistance of Dave Radice, who just like Karyn, was friendly, accommodating, and extremely helpful. This is the third vehicle I have purchased at this dealer and I keep coming back because of the excellent customer service and ease of the process. I intend to continue my relationship based on this latest purchase. And I will continue to refer people to Kay Honda. Thank you Karyn and Dave again. I am so happy with my new car.
jima
Jun 15, 2015
I walked into the dealership and met Steve Simon. Steve made everything so easy from encouraging me to test drive to convincing me to let him make an offer. Within the hour he had sold me a car and made a friend.
kathir
Jun 15, 2015
I just purchased a 2015 Crosstour at Kay Honda. I began my purchase online with the assistance of Karyn Rispoli, who couldn't have been more friendly and helpful. I completed my transaction onsite with the assistance of Dave Radice, who just like Karyn, was friendly, accommodating, and extremely helpful. This is the third vehicle I have purchased at this dealer and I keep coming back because of the excellent customer service and ease of the process. I intend to continue my relationship based on this latest purchase. And I will continue to refer people to Kay Honda. Thank you Karyn and Dave again. I am so happy with my new car.
lois.destefano
Jun 12, 2015
I was shown the exact car that I had seen on line. I was treated very courteously and professionally by Scott and Stephen. The sale was completed in a very timely manner and I couldn't have been more pleased.
carlove
Jun 12, 2015
Thank you Maria for your help. Without you my wife and I would not be able to purchase the car of our dream. Your patience, your guidance and your advice were very useful. What we like the most is that you keep giving attention to us even after purchase. We are looking forward to Having the opportunity to recommend you to our friends and family.Resienne/Louis Jean
amyader
Jun 11, 2015
I just leased a 2015 Honda Accord . It was a terrific experience Scott Wendling was very helpful and walked me thru the entire process. I always felt that I was kept informed every step of the way. Everyone at the dealership was helpful,friendly and completely professional.
KHedden8
Jun 11, 2015
I'm sure most women have some degree of fear when it comes to purchasing a new vehicle alone. I sure did. Before going to Kay Honda, I had visited a dealer locally, it was not the best experience. I decided to try Kay Honda....I am so glad I did! Paul Kittner immediately made me feel very comfortable. I new what I wanted. Within a few minutes I was out test-driving a Honda CRV. There was no pressure from Paul, and I did not purchase my vehicle that day. I knew Paul was disappointed, but he did not pressure me in any way, that really impressed me....most car salemen won't let you leave without purchasing, or at least, make you feel bad about not purchasing. A week later, I was back, and purchased my vehicle. After some discussion, Paul and I realized that our families and our lives have a great deal in common. I think we will remain friends.My experience with Paull Kittner and Kay Honda was 5 star all the way!
Amanda F.
Jun 9, 2015
When I came into Kay Honda, Ed greeted me at the door. I let him know which car I was interested in and within minutes I was test driving the 2016 Honda HRV. Ed made sure to honor my price range and keep things real with me. He discussed multiple different options and did not try to talk me into anything I wasn't comfortable with. When we made a deal, he explained that the model of the car I picked was brand new and not yet at the dealership. While I waited for it to come in, Ed checked in almost everyday to let me know what what going on. He always kept me in the loop. When my car came in, I was in and out within an hour and on my way to run errands in my brand new car. Thanks Ed!! and everyone at Kay Honda!
amandaf
Jun 8, 2015
When I came into Kay Honda, Ed greeted me at the door. I let him know which car I was interested in and within minutes I was test driving the 2016 Honda HRV. Ed made sure to honor my price range and keep things real with me. He discussed multiple different options and did not try to talk me into anything I wasn't comfortable with. When we made a deal, he explained that the model of the car I picked was brand new and not yet at the dealership. While I waited for it to come in, Ed checked in almost everyday to let me know what what going on. He always kept me in the loop. When my car came in, I was in and out within an hour and on my way to run errands in my brand new car. Thanks Ed!! and everyone at Kay Honda!
BradWhitley
Jun 8, 2015
Steve Simon helped us purchase a 2012 Civic about a week ago. It was refreshing to have a sales person treat us like human beings, as opposed to walking bank accounts. He informed us of all of our options, making sure to let us know that they were , in fact, options. He wasn't looking to stick us in something that we didn't want, or couldn't afford. It was so easy and stress free, you will not regret going to DCH Kay.
ljuelis
Jun 8, 2015
Paul Kittner was very knowledgable and very pleasant to work with and he was very professional. My husband and I had a great experience and will be coming back again!
Beth S
Jun 7, 2015
GREAT experience working with Ed Garrigal from DCH Honda in Eatontown NJ. Easy to work with, pleasant, and knowledgable. My third car from this dealership and always a pleasure to work with everyone there. Thanks!
Mkale
Jun 4, 2015
Dave Radice was helpful and straight forward. It was a good experience, which is something I never thought I would say about buying a car.
andynits
Jun 3, 2015
Paul Kittner and Susan Antonios provided great customer service and understanding on what i wanted.Its greatly appreciated. I would highly recommend them. Thank you
phil
May 30, 2015
Overall just a really great experience. Purchased a new 2015 Honda Civic EX-L. Salesman Ray was great, would come back to purchase a car from him again. He was genuine and honest in his selling. He also worked with me to get the best deal for my trade-in. Most importantly I walked away feeling like I received a great deal for a great car and the whole process was quick and easy.
mfrancis0905
May 30, 2015
Nader is very knowledgeable and very friendly, knows what he is talking about, always willing to go above and beyond to give the customer what they want and best of all no tricky dealer games, hassle-free straight forward service, highly recommended! Nader searched high and low for a months to get me the car of my dreams when all other dealers would not give me the time of day or put in the effort. Will definely return to him when it's time for a new car. Thanks Nader!
phil
May 30, 2015
Overall just a really great experience. Purchased a new 2015 Honda Civic EX-L. Salesman Ray was great, would come back to purchase a car from him again. He was genuine and honest in his selling. He also worked with me to get the best deal for my trade-in. Most importantly I walked away feeling like I received a great deal for a great car and the whole process was quick and easy.
conkapp
May 30, 2015
I went in looking for a used car on Memorial Day and I met Steve. He was great! He didn't hound you or pressure you like other car dealers sometimes do, and he was very friendly and helpful! I ended up with 2012 Honda Civic and I love it! Would definitely recommend DCH Kay Honda of Eatontown, NJ to others!
Ed52
May 29, 2015
I recently purchased a 2015 Honda Accord and worked with Scott Wendling to make the purchase. Scott was very professional and informative about the car. The offer on the car was very good. Overall, it was a great experience working with Scott. He made it easy and I am currently enjoying my new car.
jean33
May 29, 2015
Easy to purchase a car, Ron was a great salesman. Very good to work with. Would go back to purchase another car with him. The dealership could have had a wider range of colors in stock.
higginshansen
May 28, 2015
I was ready to trade in my 2007 Honda Accord for a Pilot to accommodate our 3 kids. Scott Wendling made the car buying process so smooth and pleasant. Scott was extremely pleasant and thorough. He even helped me set up my blue tooth and explained all of the buttons and features of the new car!! Thanks Scott!!
JoeCheese
May 28, 2015
Saw the car I bought online and contacted a friend who works for DCH Honda Corprate and hooked me up with Ray DeSimone and Jeff Gutkind. From the moment I arrived I was treated as a person not as a customer. Everyone was super nice and made buying the car a pleasant experience. Had been to other dealerships that did nothing but give me the runaround but at DCH Kay Honda they did not. The price I paid was the price I was given no hidden costs at all. Jeff was awesome and even fixed a problem before giving me the car and had it re-washed and cleaned again. The whole time I felt very comfortable and never pushed into buying the car. I would recommend DCH Kay Honda to other people I know to buy a car from them.
joey1215
May 28, 2015
I was just going to look to see if anything would be affordable and i was able to walk out with a car that fit the idea of what i wanted and the price range. For being 22 and buying my first car on my own i think they helped me do a great job!
Angelandfoxx71990
May 28, 2015
This was my first experience buying a car from a dealership, I was recommended this dealership by A friend of my boss. During this experience I was in contact with Adrian who was so incredibly nice and answered all of my many questions before my visit to the actual location. When I finally did arrive at the location to look at the car I decided on and test drive it I was assisted by Ron who was absolutely wonderful about everything and very knowledgable about the car and very happy answering all of my additional questions. When I returned to buy the car a few days later I felt very welcomed and very comfortable, Ron made the experience very easy and for someone who was a first timer at a dealership this was very important. Everyone at this dealership was very nice, very well educated, very approachable and very accommodating. The price of the car was incredibly reasonable and finance presented me with several different options for the process while working with me to find a payment that was perfect for me. I LOVE my car and I am SO happy with it and the entire experience! I would absolutely reccomend this location, this team and Ron to anyone looking for a Car and if I ever need another car I will ABSOLUTELY return to this location and buy from them and Ron again.
rtravali
May 28, 2015
Great experience. Jeff was professional, friendly, and easy to work with. We are happy with the car, the price, and the way we were treated. Would use him again.
kcsmama
May 28, 2015
Steve knew all the technology of the car very well. He was patient and spent time explaining things to me. It was a great experience and even though I am moving, I will travel back to see Steve again for my next car. Ask for STEVE GALLO! I got a great price with the car I loved. Excellent dealership, great employee !
msreview
May 28, 2015
Scott Wendling helped me when I walked into the dealership. He was very patient and professional with me, and I feel like I got a good deal. I am enjoying the new car!
newcivic15
May 28, 2015
Our experience with DCH Kay Honda was very smooth. We did some "internet shopping" before visiting the dealership, and once there were very pleased that the information about our vehicle, including base price, coincided with the dealership's. Our sales person, David Radice, was extremely helpful in all aspects - answering questions, showing us all the features of the car both during the test drive and after, and coordinating the whole process including registration, insurance and financing. Pat Connelly obtained a great rate for our loan and was also very helpful answering our questions about financing and the Honda warranty features.
nicholemraymond
May 28, 2015
My 2012 Honda Civic reached its maturity date for the lease and I came in to either buy it out or inquire about a new lease. Scott Wendling was wonderful in all his efforts to work with me and help get me the best overall monthly payment because I am on a very tight budget. He offered great and accurate service as well as understood my financial situation and worked to explain every option available to me. I really appreciate his help and would highly recommend him to my family and friends!
njlace
May 27, 2015
Steve was very knowledgeable with the vehicles on site. He was willing to work through the deal and accommodate my concerns. Overall the experience was very professional. I would be pleased to work with Steve again on future purchases or recommend him to colleagues and friends.
Honda girl
May 27, 2015
Maria Calabrese thanks for your great customer service and for all u did from the time u saw us looking at the cars. I love my car you are a great at job. Thanks to everyone else who help me ????????
reim81
May 27, 2015
When I found the car I liked at DCH Kay Honda, I was hesitant to go there because I lived on the other side of NJ. But starting from my phone contact with them, I had an amazing experience and knew that this was the place to go. Because I lived so far away they started the process for me on the phone and assured me that I would be approved to finance the car if I liked it. When I arrived at the dealership, I was met by Jeff who was able to answer all of my questions. I left with my new car that night and was happy that I traveled the distance to deal with a place I can trust. Definitely worth the drive.
RyanLor
May 26, 2015
I came here spread knowing exactly what I wanted just so I can complete my transaction as quickly as possible. Only having one day off a week I do try to make the most of my day and my sales associate (Ed Garrigal) helped to keep things simple while covering anything important. So that I did not have to ask many questions. Really enjoyed my experience at this location.
Judy L.
May 26, 2015
Great car buying experience from beginning to end. Ray really took the time to explain all the features of the car and answered all our questions right up to the delivery. After we took delivery of the car, he followed up with us to make sure everything was ok and thanked us for our business. We have bought many cars before, and this was by far the most pleasant experience we have ever had. We are looking into buying new car within the next few years, and would go back to Ray!
myurcisin
May 26, 2015
Last Monday I went to DCH Kay Honda to buy out my existing lease and lease a new Civic. David was diligent, professional, and transparent throughout the process. I will definitely work with David again because he wasn't interested in just making a deal, but making sure that I was 100% happy with my new car. David's assistance did not end when I drove my car off the lot. He went above and beyond by helping me shortly after with an insurance claim when someone hit my new car in a parking lot. I would HIGHLY recommend going to DCH Kay Honda and working with David Radice.
irv0214
May 26, 2015
David Gutkind was our salesman. He greeted us warmly and provided us with all of the necessary information to make the best choice we could, with no pressure or baiting at all. We felt very comfortable in his care. We wrapped up with Pat and he was very helpful, professional and informative. If I needed to buy another car, I would definitely consider this dealership.
jlb2758
May 25, 2015
Maria made our car buying experience a pleasurable one. She went to great lengths to answer all our concerns while satisfying our needs. We didn't feel pressured or rushed in any way. She is very patient and professional. Thanks to Maria and Pat we drove away very pleased. I will definitely refer them to friends and family.
mike1234
May 22, 2015
Ed and Anthony did a great job getting the deal that I wanted. I will definitely be referring them to my friends and family.
SuperOps
May 21, 2015
Jeff is very friendly and down to earth. He never tried to pressure us into buying a vehicle. He understood our needs and accepted them as is. I would recommend this dealership to anyone.
AliLaprade
May 21, 2015
I had such a wonderful experience working with Jeff Gutkind and Andrew Ly at DCH Motors. I had my eye on a vehicle and when I decided to go ahead with the purchase, my credit was an issue. Jeff was ready to let me walk away rather than pressure me into a payment I can't afford. BUT THEN..he and Andrew continued working on it for me and the next day was able to get me in the vehicle I wanted for less then where I originally wanted to be! I am beyond thrilled. The whole thing was a complete pleasure and I have nothing but joy and gratitude about my purchase. I highly recommend working with Jeff Gutkind. He is a true professional and a genuinely nice person.
DJ
May 21, 2015
I was so happy that my mom recommended that I go to this dealership to purchase my first car. Salesman Jeff Gutkind is the best and he helped me purchase the car of my dreams !! Jeff took the time to make sure I was satisfied. He is very professional, knowledgeable and hassle free ! Thanks to all the staff at DCH Honda for your excellence in customer satisfaction !
Kathy
May 19, 2015
I only stopped in to the dealership to see the colors in person. I was not ready to buy, though I did know exactly what I wanted to purchase. My salesman, Steve, was absolutely wonderful and I left that day with a new car! Steve made it impossible for me to not purchase the car that day without ever being pushy. I am so glad I stopped in!
lovgoldens
May 18, 2015
I first called and spoke to Susan Antonios, who was excellent at answering all of my questions. I came into the dealership and Scott Wendling took care of the rest. Everyone was very honest and up front. They gave me an excellent price on my '09 crv trade too !!! I drove my new car home that day. The accessories I ordered were in within 3 days of purchase. Armando took the time to make sure I got the excellent financing on my 2015 CRV Touring. DCH proved far more friendly and reasonable than Autosport Honda! I drove an hour and it was well worth it ! Thanks SO much Scott, Susan and Armando !
mondo2477
May 18, 2015
The buying process is stress free and all of the staff really enjoy what they do. My salesman Rustam was not pushy and gave me several options to find the best rate and payment. From the sales manager to Pat Hughes the finance manager, the total buying experience was first class.
Joe Zammito
May 18, 2015
I came into DCH Kay Honda to simply check out the 2015 Honda Civic models, though I had my heart set on a 2015 Acura ILX. I was approached by Ray Furslew, who was very friendly and personable right off the bat. He was very knowledgeable of all Honda vehicles and was not condescending as many car salesmen tend to be. He and I quickly bonded over wrestling. He worked his hardest to get me the deal I wanted and succeeded. I had not planned on leasing my vehicle that night but the deal was too good to pass up. DCH has a crew of great people, and Ray is among the best salesmen I have ever met.
Armondo
May 18, 2015
The buying process is stress free and all of the staff really enjoy what they do. My salesman Rustam was not pushy and gave me several options to find the best rate and payment. From the sales manager to Pat Hughes the finance manager, the total buying experience was first class.
Karen Hunter
May 16, 2015
I want to thank you again for all your assistance. I was very pleased with the Honda Civic Coupe that I chose. Thank you also for going the 'extra mile' in getting the car in the best of tip top shape. Jeff was very professional and is a credit to your staff and the DCH Honda organization. What a pleasant experience I had purchasing the car and it's all thanks to you, Steve, Andrew and Pat and Susan! I appreciated being heard and not being pushed to buy. My experience has left me with a positive feeling about DCH Motor and Kay Honda. I feel if something went wrong in the future, I would be taken care of in a professional, fair and courteous manner. DCH Honda and Kay Honda is all about, "Taking care of the customer." What a great sales experience!
rnjen62
May 16, 2015
No hassle ,no pressure sale.accommodated my needs. Dave Gutkind (aka Lightening Kitty Litter) real nice down to earth guy made experience even more pleasurable. Manager Vinnie also great to deal with and made sure issues were worked out.Over all would definatly buy a car from them again. If you want a nice car at good price with very little stress see them.
PhillipsHonda
May 15, 2015
Bought my third Honda from DCH and second from Ray Furslew. He is a gentlemen and takes the time to understand what you want in an automobile. Ray makes every effort to ensure your buying experience is non stressful and with Ray there is no pressure. Highly recommend Ray at DCH.
Jrivera0220
May 14, 2015
This was the first time I went to a dealership and felt like the sales person actually cared! Jeff was amazing he made the process very easy he gave us such a good deal. I didn't feel pressured to buy anything he gave me what I wanted. I seriously recommend this place especially Jeff he is the man!
Tracey Matthews
May 14, 2015
This is the second car I bought from Kay Honda. Both times Jeff assisted me in my purchase. Jeff is definitely a go-getter, if you have a car in mind that you want...Jeff will make sure you drive home in that car. He makes the process calm and smooth. Very friendly person, as well is the entire team I dealt with. Thank you for making a bit of a stressful purchase, easy.
Jason S
May 13, 2015
Absolutely the best car buying experience I've ever had. The staff went above and beyond to meet my needs, within my budget, and I drove away an extremely happy customer. I look forward to returning within the next few months to purchase another vehicle for my wife and will be highly recommending this dealership to anyone looking to purchase or lease a new or used car. Initially I was introduced to Mike Lyttle and Anthony Paparella, both Sales Managers, who were very friendly and answered all of the questions I had regarding the car I was looking to purchase. I then dealt directly with salesman Phil Holmes who finalized the deal and was an absolute pleasure to deal with throughout that process and afterward as he continued to follow up and make sure I was still happy. Lastly, I was sent to finance where I spoke with Stephen Chung who was incredibly friendly and very helpful in clarifying the paperwork that I was signing. I returned the next day to have my pinstripe removed and spoke with Peter Grubbs and Joe Rose in service who both were very helpful and took care of me right away. Overall, again, this was hands down the best car buying experience I ever had and I look forward to many more with DCH Kay Honda.
Betsey2
May 13, 2015
My husband and I were recently looking for car that could be retrofitted to hold a motorized scooter and was easy for me to drive. Everyone at DCH Kay Honda - Paul K ( sales ),Bob (finance ) and Glen ( service)- made the process easy and were sensitive to my disability. I would highly recommend this car dealership. Dianne G.
djdthehondasiman
May 13, 2015
This was an excellent dealership, with the nicest and most compassionate Associates. Adrian Acosta was exceptional in getting us the best deal, He was the single most important factor that sold us onto our amazing new Honda. Furthermore, Maria Calabrese and Susan both helped guide us through the whole process and it was a wonderful experience.
garden
May 13, 2015
Cara was outstanding. Very knowledgeable and easy to work with. Our new CRV is amazing. We would recommend using this dealer to anyone and would use them again in the future
JasonS282
May 13, 2015
Absolutely the best car buying experience I've ever had. The staff went above and beyond to meet my needs, within my budget, and I drove away an extremely happy customer. I look forward to returning within the next few months to purchase another vehicle for my wife and will be highly recommending this dealership to anyone looking to purchase or lease a new or used car. Initially I was introduced to Mike Lyttle and Anthony Paparella, both Sales Managers, who were very friendly and answered all of the questions I had regarding the car I was looking to purchase. I then dealt directly with salesman Phil Holmes who finalized the deal and was an absolute pleasure to deal with throughout that process and afterward as he continued to follow up and make sure I was still happy. Lastly, I was sent to finance where I spoke with Stephen Chung who was incredibly friendly and very helpful in clarifying the paperwork that I was signing. I returned the next day to have my pinstripe removed and spoke with Peter Grubbs and Joe Rose in service who both were very helpful and took care of me right away. Overall, again, this was hands down the best car buying experience I ever had and I look forward to many more with DCH Kay Honda.
Jjc210
May 13, 2015
Great service with good responsible workers genuinely interested in my satisfaction. David is kind and has a good sense of humor. Very satisfy and happy customer with a used Honda Pilot.
DonRankin
May 12, 2015
Steve was a no nonsense sales person that I would recommend to anyone looking to purchase or lease a Honda . My lease was arranged with minimum hassle and time.
Nurgo
May 12, 2015
Everything from beginning to end was simple, stress free, and honest! I have leased Hondas for my past 5 leases, and this was the easiest experience yet. I started my deal over the phone with Jen Calderon, and she was lovely and so helpful. When I came to pick up my car, Pat Connelly and Steve Simon were sensitive to my needs and made the process as quick as possible. I would not hesitate to recommend this dealership to anyone, and will definitely come here for future Honda leases.
Rdfin
May 11, 2015
The dealership is very easy to deal with Steve Simon was very professional and knowledgeable. Steve put us in car we really wanted. Recommend DCH Kay and Steve.
serenity1808
May 11, 2015
Best prices and plenty to choose from. Friendly atmosphere and punctual maintenence department. I reviewed the cars before choosing this dealership with other Honda dealerships and this had the best price and most Carfax.
Peteedee
May 10, 2015
I leased my first Honda from DCH in 1984 and I am happy to report that the service continues tobe the best. This is my 8th car since then. Jeff Gutkind was wonderful to work with. He is very kind and positive in all aspects of the process. Thank you to all who were involved in the deal, thanks to Andrewfor your help in finance, sorry about the trade-in but what can I say, Honda makes the best product butI think I'll be back before this one reaches 271,000!
Andrew
May 10, 2015
Ray was a good salesman and was a pleasure to work with. He got me a good deal on financing and was patient with me, although he would not work with me on the price of the used car that I bought. Overall I was happy with my experience at DCH Honda. The staff is friendly and Hondas are good cars, but just do not expect to get any price lower than the internet price. Ray and Pat (the finance manager) were great to work with and I would definitely buy from them again.
Adriana
May 10, 2015
Good experience, this is my 3rd Honda finance thru Kay Honda, great customer service and prices are good. They listen to my needs and will recommend this dealership.
rob950000
May 9, 2015
Ray was a good salesman and was a pleasure to work with. He got me a good deal on financing and was patient with me, although he would not work with me on the price of the used car that I bought. Overall I was happy with my experience at DCH Honda. The staff is friendly and Hondas are good cars, but just do not expect to get any price lower than the internet price. Ray and Pat (the finance manager) were great to work with and I would definitely buy from them again.
sarahdorisbee
May 8, 2015
Extremely happy with my experience and LOVE my new vehicle. Ray was very helpful, professional, and friendly. It was easy and comfortable buying a car with him shattering my expectations of car salesmen. Strongly recommend the dealership.
Michael Howard
May 7, 2015
These folks really listen to our needs and responded to every request we made. They went out of their way to serve us. We would recommend this dealer to everyone. Especially the sales person: thanks Art!!!
Mary Smith
May 5, 2015
I have done business with DCH Kay Honda in the past both in sales and in maintenance and found it satisfying..which is why I returned. My experience yesterday was equally pleasing. I found Steve Simon to be very knowledgeable and accommodating, as well as friendly and professional. I would recommend your dealership and Steve Simon to anyone that I know who might be interested in buying a Honda. For the record I visited two other dealerships prior to my visit, I returned to yours.
Dan.lombardi88
May 4, 2015
Maria was so helpful as soon as I walked in the doors. No pressure, very friendly, wanted to make a deal. Asked my needs, found the right SUV for me, and made the best deal possible. Highly recommended!
Jc4
May 4, 2015
My wife and I had the pleasure to do business with cara. She was very accommodating to our every need and had answers for all of our questions. She made us feel comfortable with our decisions and got us out of there pretty quickly. She went the extra mile and made the process painless. I would love to do a deal with her in the future and if your reading this you should drop in and ask for her you won't be disappointed. Armando was also involved in the deal and was very knowledgable and was a pleasure to work with. Thanks guys
paul
May 3, 2015
phil was amazing, outstanding, funny,, He got the job done. What a pleasure to meet him. He made us feel like we are at home. Phil is the kind of man you want to go out to dinner with. He takes an interest in you and cares. He is genuine and we were very lucky to get him saturday. Phil is a true asset to the Honda family. Treasure him. sincerely, Marie Matyas
mschultz24
May 2, 2015
Had such a good experience with Ray. He was very helpful and made sure to listen to what I wanted with my purchase. He easily walked me through everything, along with giving me insight on his own personal car buying experiences, which was helpful since I was a first time car buyer. Overall, a great car salesman.
dbhampton02
May 2, 2015
If you are in the market for a car DO NOT GO ANYWHERE ELSE. Be sure to ask for Cara Z. I usually walk into car dealerships on the defensive. I usually view car salesman as fake, pushy, and untrustworthy however that was not my experience at all. Cara was absolutely amazing. She did everything she could to get me the best deal without being pushy. She was extremely knowledgeable and presented me with several options without being overwhelming. The dealership was very clean, and the atmosphere was nothing less than professional excellence. I will absolutely be servicing my car, and buying and future cars from her at this dealership. I would highly recommend the dealership!! I will be sure to tell all my friends and family.
Ivan & Maria
May 2, 2015
I got what I want it, Everybody was very helpful and very professional but to us the most important factor was that they had a lot of patience, we are not easy persons to deal with, and they did it!! In fact this is our 7th year working with this dealer!!Loving our new CRV
Donald
May 2, 2015
If you are in the market for a car DO NOT GO ANYWHERE ELSE. Be sure to ask for Cara Z. I usually walk into car dealerships on the defensive. I usually view car salesman as fake, pushy, and untrustworthy however that was not my experience at all. Cara was absolutely amazing. She did everything she could to get me the best deal without being pushy. She was extremely knowledgeable and presented me with several options without being overwhelming. The dealership was very clean, and the atmosphere was nothing less than professional excellence. I will absolutely be servicing my car, and buying and future cars from her at this dealership. I would highly recommend the dealership!! I will be sure to tell all my friends and family.
sdgfsu
May 2, 2015
This was actually the worst car buying experience of my life at any Honda Dealership, and my wife and I have been driving Hondas for 27 years. I had actually gotten an out the door price over the phone from DCH Kay Honda, and I made sure I got them to include in the price all the taxes, fees, and all other costs. The Out the Door price for the 2015 Honda Accord Sport was 24,616 all in. I made sure I told them over the phone the exact upgrades I wanted, and the price from the competing dealership. They were about $50 more than Coast Honda, but Coast could not get the car for 3-5 more days. After getting of the phone with Susan, the Internet sales person, I went right to the dealership. That is when the fun began (haha). They typical card dealer lies, BS, and routine that has given car salesman a bad name. The first price breakdown they gave me was for $25,950, over $1,300 more than what was agreed to over the phone. Oh yeah, and I got the first lie which was that the sales manager was pissed at the selling price. Lie #1, why would the automated email that goes out to anyone that clicks on the "Get Quote" button on Edmunds, or KBB or any other web site have a price that would "piss off the sales manager". Right? Then the salesman disappears for 15 minutes, and comes back with another price that was still $1000 over the agreed upon price. Then he has me sign my name next to a statement that I will drive the car off the lot if I get the price of $24,616. He comes back again with a price that is still $350 more than the agreed upon price. Next, I get the General Manager trying to convince me this was the best they could do, and he finally takes off another $100. It was a series of lies, after lies, after lies. I spent 2 hours getting ABUSED by the salesman and General Manager, and was finally walked, all over $200. I sat and listened to the sales people on either side of me with customers, and the sales people were pulling the same crap and telling the same lies. Obviously they are all trained to lie, cheat, and steal from the customers. I ended up purchasing the same exact car from DCH Academy Honda and had the best experience ever and actually got an even better price than what was quoted over the phone by Kay Honda.It is crazy how 2 companies with the same exact parent company DCH Group, have totally different approaches to customer service. Obviously the management at Kay Honda needs a refresher on how to treat the customer. Morales, ethics, and pure being a human being are checked at the door when DCH Kay Honda employees arrive at work.
Mrs, Q, Jake 815
May 1, 2015
Very informed salesperson, Cara who went over everything on the CRV we were planning on purchasing. This was extremely helpful for us as senior citizens.
Larry
Apr 30, 2015
Great sales person with excellent deals. Steve Gallo was a great help and s joy to work with. Returned our 2012 Crosstour and replaced it with a new 2015 with all the bells and wistles.No waisted time and no difficult sales pitches to have to deal with. Will see Steve again if a few years
gwenxo
Apr 30, 2015
I recently bought a Civic from Steve Gallo at DCH Kay Honda. What a wonderful experience I've had! I've bought cars from other Honda dealerships and nothing compares to the service I got from Steve. He really cares about you and wants you to be happy... And I am! Thank you!
JR
Apr 29, 2015
I recently purchased a new Honda Pilot and by far it was my best car shopping experience to date. My sales person was Cara. She made sure to answer all of my questions and was a pleasure to deal with.
katD
Apr 29, 2015
Car shopping is very stressful..especially when you have limited funds to work with as I did !!I was looking for a reliable car for my 18 year old daughter and stopped at DCH to look around. I saw a car I was interested in and wanted more information. I was greeted by David Gutkind and he took very good care of me..answered questions I had.......went for a test drive with me..etc !! What he couldn't answer he asked his Manager Vincent..who was extremely patient with me..I ended up purchasing this vehicle for the exact amount I could spend and I couldn't be happier !!!This is actually my 2nd purchase from DCH and my future cars will be from them !!!!! I will recommend this Dealer to everyone !!!!
Ladidadi926
Apr 29, 2015
I was greeted by Mr. Gallo. He made my experience very easy. I returned my 2012 Honda Accord and got into my new lease for a 2015 Accord. He made the process very simple. I would never choose any place beside DCH Kay Honda! Doreen C.
Mike D
Apr 29, 2015
Excellent experience , when I came back to pickup the car. Art had everything ready,car,paperwork a TEN on everything. All the staff very professional .
sabrinaaa
Apr 29, 2015
I recently just purchased my Honda from DCH Honda and I could not be any happier with the service I received from both Jeff & Adrian. I recently just finished up a lease, and I went around to about 3 different dealerships and this was the best one by far. They were both very helpful and they did a lot for me to be able to get the car that I wanted and to also stay within my budget. They gave me the best service on my purchase, and still continue to help me out when needed. After the stresses I went through trying to find a decent vehicle, my search stopped when I came to DCH, and I am ABSOLUTELY in love with my purchase. I would definitely recommend them to anyone, my family included plans on going back to find vehicles for themselves. Jeff and Adrian were both a pleasure to work with and I highly suggest when searching for a new or used vehicle you make your way to DCH ! :)
bca
Apr 29, 2015
Jeff is great. An honest gentleman. Highly recommended. I will certainly go back next time we need a car. Thank you for your hard work!
Jayne90
Apr 27, 2015
Dave was great to work with! I told him what I was looking for, he showed me all the different options I had, and explained everything to me. He was professional and friendly, he made my car buying experience a joy. He called me the next day to ask me how the car was and if I needed anything, I could give him a call. I will definitely recommend Dave to my family and friends. Thank you Dave!
Robb1953
Apr 26, 2015
Steve made my car buying experience the best ever. I got a great price and I was in and out in an hour. I strongly recommend steve and Dch Kay Honda!
TLSabados
Apr 24, 2015
I highly recommend Kay Honda and would suggest you ask for Scott Wendling for help in purchasing your New Car. Because thats what he did. He helped no heavy sales pitch - No pressure! Scott took the time, even went on line with me to make sure they were offering the best competitive pricing (I had already done my research and they were), explained the differences in the packages and even lined up 3 cars when I was trying to decide the color. Once I took possession of my car, Scott went through every possible option I would need to know about and then sat in the car and went over all of the dash board functions. He then called me 2 times in the next week to make sure everything was OK. Pretty amazing. I financed my car and assumed the bank would be the best option but it wasnt. Patrick Connelly Finance Manager, was able to get me a great rate that beat my own bank. Again, no pressure. He explained the options, pros and cons that I could get with the car and then let me decide. Everyone I came in contact with - Scott, Patrick, Mike, Andrew. Were laid back and relaxed and made me feel at ease and not pressured.Having a new car is a great feeling and in this case buying the car was just as good! Terri Sabados
staten island mom
Apr 21, 2015
My son and I went back to DCH Kay Honda and met with David Radice today and leased a Honda Civic for the fourth time from them. The arrangements we made over the phone were exactly what was on our lease form when we arrived. It's a pleasure to deal to deal with Dave ad DCH Kay Honda!
Carlos ak47
Apr 21, 2015
David with professional knowledgeable about my vehicle answered every question I had was very polite and funny with my daughter I would highly recommend David
Debsy6
Apr 21, 2015
Everyone was very knowledgeable and helpful. Jen, Art and Michael went above and beyond to make it a smooth transaction. They had the car and the majority of the paperwork done when we arrived. All of the employees were friendly and personable.
Eddie Bee
Apr 21, 2015
Jeff Gutkind was extremely helpful and courteous, he is a perfect gentleman. Jeff answered all of my many questions promptly and accurately. Jeff went the extra mile for me and I appreciate that.This dealer treated me with the respect a customer deserves.No BS here like a lot of other Dealers I have dealt with.Everything promised was delivered, real nice experience.DCH Kay has made a customer out of me and when I need another car DCH Kay will be my first choice.
edodonnell50
Apr 21, 2015
Inquired about a new car through internet sales with several different dealerships. DCH Kay Honda was the most interested in my business without being overly aggressive. Once I arrived my salesman was Steve who was great. He answered all my questions and the entire negotiation was professional and painless. Drove into of the dealership with a Dodge, left with a Honda. Top notch dealership.
DC1982
Apr 20, 2015
I came in looking for a Ridgeline and found an awesome used '08. Phil Holmes hooked us up with a great deal. He has an awesome personality and made the whole process a lot easier. We came back the following week and got a pilot for my wife since we were so happy. We had to come back to get the bumper fixed and they took care of everything. We definitely recommend.
debbie
Apr 20, 2015
Last week I purchased my second CRV from DCH Kay Honda in Eatontown, NJ. I traveled to Eatontown from Whiting because I was referred to the dealership (specifically to Scott Wendling). It was a pleasure dealing with Scott who was very knowledgeable about the CRV and really went above and beyond to locate the color that I wanted. In addition, Scott took the time to go through all the electroncis (built-in bluetooth, audio, navi) which could be quite overwhelming to a new car buyer. (My first CRV is a 2008 and doesn't have any of the newer electronics). A special thanks to Scott!!
Echadwick
Apr 20, 2015
My husband and I both bought a car here in two consecutive weeks. Phil was great! Up and up dealer. Stand true to their reputation. Thanks so much!
JoniM.
Apr 20, 2015
Shopped several dealers in the North Jersey area. My friend suggested DCHKay Honda in Eatontown. I went through internet sales. Megan Eaton promptly answered my request. She was straight forward and helpful. I then went in person and spoke with my salesperson Scott Wendling. Scott was terrific also. Hands down, best Honda dealer in relation to others in my area. I even drove an hour away because of their business practice. Overall a very pleasant experience. I'm so glad I now know the Honda dealer I would definitely go back to and highly recommend to everyone. There was no game playing. I knew the figures going in and they did not fluctuate. I like a straight up dealer rather than a salesman who talks in circles or a dealer that charges high fees in the buying process. DCHKay Honda was very fair. I'm very happy. Love my Honda Accord LX. It may be the base model, but it has many good features including blue tooth and back-up camera. If you are in the market for a Honda, don't even waste your time with other dealers. Go to DCH Kay Honda in Eatontown. You'll be glad you did, I mean it.
debbie
Apr 20, 2015
Last week I purchased my second CRV from DCH Kay Honda in Eatontown, NJ. I traveled to Eatontown from Whiting because I was referred to the dealership (specifically to Scott Wendling). It was a pleasure dealing with Scott who was very knowledgeable about the CRV and really went above and beyond to locate the color that I wanted. In addition, Scott took the time to go through all the electroncis (built-in bluetooth, audio, navi) which could be quite overwhelming to a new car buyer. (My first CRV is a 2008 and doesn't have any of the newer electronics). A special thanks to Scott!!
JMM
Apr 20, 2015
Shopped several dealers in the North Jersey area. My friend suggested DCHKay Honda in Eatontown. I went through internet sales. Megan Eaton promptly answered my request. She was straight forward and helpful. I then went in person and spoke with my salesperson Scott Wendling. Scott was terrific also. Hands down, best Honda dealer in relation to others in my area. I even drove an hour away because of their business practice. Overall a very pleasant experience. I'm so glad I now know the Honda dealer I would definitely go back to and highly recommend to everyone. There was no game playing. I knew the figures going in and they did not fluctuate. I like a straight up dealer rather than a salesman who talks in circles or a dealer that charges high fees in the buying process. DCHKay Honda was very fair. I'm very happy. Love my Honda Accord LX. It may be the base model, but it has many good features including blue tooth and back-up camera. If you are in the market for a Honda, don't even waste your time with other dealers. Go to DCH Kay Honda in Eatontown. You'll be glad you did, I mean it.
Phils2015si
Apr 19, 2015
This was the first dealer I visited out of three I visited. The only dealer that didn't change the numbers when I got there. The price they gave me wasn't the lowest out of the 3 over the phone , however it was the only one that didn't change when I got there! After all the added things the other dealers tried when I showed up it was the BEST PRICE BY FAR. Ray gave me one price and it did not change! No games played here. Everyone I dealt with at DCH was honest, professional and knowledgeable. These guys really treat people right. My salesman was Ray Furslew and I highly recommend asking for him. 5 start experience!
Kim
Apr 18, 2015
Spoke to Art Smith on the phone and drove down from New Brunswick to check out a used Honda CR-V. Art was great - very considerate and direct. The car drove well on a test drive but did not pass the dealer inspection. Within a few days, Art found me another used CR-V in the same price range and made me a good deal. He was a pleasure to work with. I would definitely recommend this dealership for anyone looking for a good experience buying a used vehicle.
hasmer01
Apr 18, 2015
The car is good condition, the car was sold at a good price. The person was excellent answered all my question and gave her undivided attention. After all this I'm happy with a purchase, I would recommend this dealership to everyone.
Savannah
Apr 18, 2015
I worked with Arthur Smith. He knew that most people shop online for a vehicle beforehand, so there was no back and forth. He was straight to the point and was able to get the price of the vehicle close to what we were asking for (I knew what I wanted to pay overall for the car, not just monthly payments). My husband had to leave for work, but was nice enough to help move two car seats to my newly purchased vehicle once the dealership had cleaned it. Definitely would check them out again if I'm in the market for another vehicle.
yahaira072
Apr 18, 2015
Service was great. Brandon was helpful and courteous. Would recommend this dealership to everyone I know. Brandon made the whole experience extremely fun, made me feel right at home. Thanks guys!
Kim
Apr 18, 2015
Spoke to Art Smith on the phone and drove down from New Brunswick to check out a used Honda CR-V. Art was great - very considerate and direct. The car drove well on a test drive but did not pass the dealer inspection. Within a few days, Art found me another used CR-V in the same price range and made me a good deal. He was a pleasure to work with. I would definitely recommend this dealership for anyone looking for a good experience buying a used vehicle.
BobF527
Apr 18, 2015
Buying a new car today is an experience I would like to avoid, but because of the professionalism of the entire staff at Kay, they made my experience one I look forward to again. Getting a new car should be a happy time, some places make it unpleasant. Go to Kay Honda, you won't be disappointed. Phil Holmes, he's your man.
Buttinz
Apr 17, 2015
I had my second experience with Nader Awad, he sold me my first Honda and I was more than a satisfied customer that three years later I went back to get a newer Honda and I specifically look for Nader, but also waited an hour for him, as he was making another satisfied customer, as it appeared to me. I would recommend Nader Awad
Sal Sanchez
Apr 17, 2015
I drove in from Teaneck, NJ to Eatontown, NJ one hour drive to just check out prices and appraisal on the trade-in. I didn't have the intention to buy a car that day, but they gave me such a good deal that I drove out in new Honda Accord.
diane123
Apr 14, 2015
Great price with little negotiation needed. Relaxing atmosphere and very helpful and friendly staff. Was able to get a car for a great price and it was done in a timely fashion.
fredo1001
Apr 14, 2015
I was not treated like a loyal returning customer. Sales reps play hardball.I was told I can lease for $ 1305.00 down $ 219 Mo. from Honda Leasing and I paid more on down payment and more on monthly paymentDo yourself a favor and use internet leasing it much more friendly and you don't have to waste your time letting them think your getting a great deal
Michael25
Apr 14, 2015
Steven was Great! He was both friendly & knowledgeable. (never pushy), I would recommend him to anyone shopping for a new or used car... I left very satisfied with my purchase.
mzayed
Apr 14, 2015
Nader was very friendly and professional. Gave us the car at a great deal and eased the leasing process. Would definitely recommend for any Honda buyer.
shanta
Apr 11, 2015
I want to start bye saying thank you. when I walked into to this dealership I was unsure what was going to happen. Brandon was simply amazing he did a great job. I walked out clean clear and happy. I would highly recommend people to come here. he did his best and put his best foot forward on getting me back on the road thank you and I cant say it enough. you all are amazing. - shanta
markco
Apr 10, 2015
Ray was very courteous,answered all questions,tries to understand customers needs in what they are looking for.Ray tries to put you in your price range, is very pleasant and knowledgeable.Ray was a great help to us went out of his way to please us ,it was a pleasure dealing with him.
mayeski517
Apr 10, 2015
Cara was Fantastic & even came in on her day off! She was both friendly & knowledgeable. (never pushy) I would recommend her to anyone shopping around.
Expereinced Car Buyer
Apr 10, 2015
I had the pleasure of working With Jeff Gutkind and purchased a used 2012 Honda Civic for my son. The Experience was very professional, easy and yes, even pleasurable. There were no hidden costs, hype, cat and mouse games or any pressure.. We worked with Jeff from beginning to end, he answered all our questions, was open and honest and delivered exactly what he promised. The entire transaction was very quick and smooth, I have purchased many cars in time, so I say this with very extensive experience. I would highly recommend Jeff Gutkind and DCH, Kay Honda. The entire staff was friendly and knowledgeable. Make this your first stop. The dealership and Jeff are TRULY PROFESSIONAL!!!
Jdavid2632
Apr 7, 2015
Great experience today buying my 2009 Honda Civic. I highly recommend this dealership. Loved it. They really work with you and your needs. If I ever need another car I believe I'll stop by again :)
Kagar330
Apr 7, 2015
Purchased our first Honda yesterday and what a pleasant experience. Was not looking forward to dealing with a pushy salesperson and was pleasantly surprised with Steve Simon. Steve was very friendly, easy going and NOT pushy. Looking from car to car he answered questions and explained options and as you can see did his job as we drove out of there in a Honda Accord. The whole process went smoothly and we are looking forward to enjoying our new car.
Drobinson555555
Apr 6, 2015
I bought a used Subaru with the help of Jeff and David Gutkind. Going into the buying process I wasn't very confident that I would walk away with a car. My credit isn't the greatest and that is obviously a very important thing to have when financing a car. However, Ii came prepared with the necessary information and a realistic attitude of what to expect and was blown away with the hard work the sales team put in to get me a loan. The next day I had a great interest rate and a fantastic used car that I can rely on to get me back and forth to work. I cannot thank everyone at DCH kay enough.
Jbush
Apr 3, 2015
My husband and I had a lovely experience today dealing with Ed. Ed was accommodating, friendly and easy going. He really made our experience a pleasureable one.
jrov1
Apr 2, 2015
leased a honda civic and got to sign and drive that day, they worked with me and I was able to get more features on the car then I had planned for a great price
ccadalzo
Apr 1, 2015
I bought a 2015 Accord EX-L. I walked in without the intention of buying. Three hours later I drove away with my new car. Their internet price was $2,000 less than the local competitors. The trade-in value for my 2010 Civic was the max Black Book suggested.My experience with their staff was pleasurable without pressure. Maria Calabrese, the sales person I dealt with, was delightful, thorough, and professional.
6789
Mar 31, 2015
Everyone at DCH was very nice and accommmodating. Cara went out of her way to help us find the right car for us. I highly recommend DCH.
Baylor03
Mar 31, 2015
I had a great experience for my first time in buying a car. Everything was explained to me and I got a really good deal that is within my budget. Thanks DCH Kay Honda and to Mr. Ron Marino. ??
Big Joey
Mar 31, 2015
Cara helped me and my wife with the purchase of a new crv. I would recommend her to anyone looking for a new honda. Thanks you
cmjones226
Mar 31, 2015
I just bought a new civic from this dealership and Steve Gallo and the entire staff was great and really made my experience easy. I would highly recommend this dealership. Frances
Romanj4
Mar 31, 2015
After getting denied from other dealers Jeff Gutland worked his butt off getting my a good deal and approved, i will certainly come back again and again!
Mattkennelly
Mar 31, 2015
Purchased a Honda civic Si and are very pleased with how everything went. Phil is a very nice person and was able to help me and my family out in a big way.
Lizzy7
Mar 30, 2015
Scott Wendling expeditied the purchase of my new car from beginning to end with pure professionalism. He was not only knowledgable but efficient, and friendly!
MARY
Mar 30, 2015
My xperience with Jeff and Susan was outstanding They went above and beyond what we expected.Iwould certainly recommend them to all my friends and family.
SRO1965
Mar 30, 2015
I hate buying cars. I had been to several car dealers and did not like the experience. Poor customer service (Like the guy who greeted me, with a mouthful of food and then continued to eat in front of me or the guy who told me, with a straight face, that he would find a "good car" on his lot, instead of a "piece of junk") had me convinced that finding a car would be a difficult process. That changed when I got to DCH Kay Honda in Eatontown My salesman was Jeff. The only thing I can really say about Jeff, is that he was a professional salesman, in the best possible sense. I got a great price, on a good car and Jeff made it happen, quick. I'd recommend them to anyone. I mean, I'm a guy who hates buying cars and I'll be back.
big d 628
Mar 30, 2015
David was very courteous and friendly. He is also very knowledgeable about Honda products. I've been purchasing Honda vehicles for the last 12 years. I highly recommend DCH Kay Honda. Their service is excellent.
calfano01
Mar 30, 2015
Scott Wending showed integrity and honesty when the first car I saw and wanted was sold as we returned from our test drive. He then worked with his management to find me the best match of car to my requirements both financial and driving. The deal was negotiated and closed all in less than three hours. I would definitely recommend Scott and this dealership to my friends
cher new accord
Mar 30, 2015
Went to test drive accord, Cara was our sales consultant, she answered all our questions and showed us all we needed to know about car.she was very friendly and knowledgeable. Would definitely recommend her to all.
Chris
Mar 29, 2015
Scott W in sales and Armando L. in finance were both friendly, knowledgeable and professional and made leading my Civic a painless and quick procedure. Scott was patient while showing us all the cars features, and we appreciate the no pressure atmosphere.
KB
Mar 29, 2015
Hi All,This was my first purchase of Honda Accord LX from DCH KAY Honda Eatontown NJ dealer .I was looking for some guidance and good deal .After all you are putting some good amount where people genuinely need advice on a complicated piece of machinery and confused in some area .What to do :) ?.It was wonderful experience and got good guidance from Mr. Scott Wendling.I really appreciate his efforts and smooth processing of Doc and faster delivery of Car Keys :) .will really like to do business in future and liked his words " Our service does not stop at the end of the sale ". Looking forward for same positive response in future .Thnx KB
Cokale100
Mar 29, 2015
Once again I am back for another car.....I am helping people in the family now to buy!!I came back to Steve because he is well educated on all the cars, patient!! and really wants us to be happy and satisfied with our experience and purchase.Once again....another review....another satisfied customer!
SRO1965
Mar 29, 2015
I hate buying cars. I had been to several car dealers and did not like the experience. Poor customer service (Like the guy who greeted me, with a mouthful of food and then continued to eat in front of me or the guy who told me, with a straight face, that he would find a "good car" on his lot, instead of a "piece of junk") had me convinced that finding a car would be a difficult process. That changed when I got to DCH Kay Honda in EatontownMy salesman was Jeff. The only thing I can really say about Jeff, is that he was a professional salesman, in the best possible sense. I got a great price, on a good car and Jeff made it happen, quick. I'd recommend them to anyone. I mean, I'm a guy who hates buying cars and I'll be back.
Echeverri.nicole
Mar 28, 2015
I went into dch Honda needing a car really bad because my car was just horrible. Gene helped me out as much as he could and as fast as he could and in the end, everything worked out. Everyone was friendly, patient, and made sure I was comfortable from the moment I arrived. Also, everything was explained to me thoroughly when purchasing the car making sure I understood. Great staff, service, and different cars to choose from!
John F
Mar 27, 2015
Paul was friendly from the start and made me feel at home in a car dealership. He was very informative and helpful on various car models especially the one i was interested in buying. He was more interested in finding the best suited car for me than making a buck and that says a lot of salesmen these days. Together we made sure i had a car that fit me at a fair price. I would recommend working with Paul to anyone who is looking for a good car to last them a while.He even topped off the tank of gas for me. Truly outstanding service and vehicles!
Shelley
Mar 27, 2015
We had just come from a dealership we didn't like to Kay and Steve Simon. Steve was professional, friendly and helpful and worked with us to get us a price that we could live with. He was very knowledgeable and thorough in going over all the electronic goodies with us.He was a really nice person with whom we enjoyed our buying experience.He was incredibly helpful and patient and we liked him very much.
jfranczak
Mar 26, 2015
Paul was friendly from the start and made me feel at home in a car dealership. He was very informative and helpful on various car models especially the one i was interested in buying. He was more interested in finding the best suited car for me than making a buck and that says a lot of salesmen these days. Together we made sure i had a car that fit me at a fair price. I would recommend working with Paul to anyone who is looking for a good car to last them a while.He even topped off the tank of gas for me. Truly outstanding service and vehicles!
Annette
Mar 26, 2015
Cannot paste the review at this time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Annette Guadagno
Mar 26, 2015
I was very pleased with the quality of service I received at the dealership. Maria Calabrese welcomed us with a warm smile and a friendly attitude. I was completely satisfied with the entire experience. The staff was very accommodating and gave me close to the monthly payment I was looking for. Overall, my experience was a 10 and would highly recommend this dealership to all my family and friends!! Thank you. Annette
Ash
Mar 25, 2015
I had a great experience! Art was awesome at getting me a car at the price I could afford. I will definitely recommend him to my friends and family!
MsMere
Mar 25, 2015
We are extremely pleased with our recent experience at DCH Kay Honda and the purchase of a 2014 MDX. Brandon was very thorough in reviewing everything with us and was very helpful in answering our questions. The Sales Manager, Michael, was very courteous and was not at all pushy. We also appreciate how clear the paperwork was for the purchase which made us feel more confident. I would definitely recommend this dealership.
njhokie
Mar 25, 2015
I have now bot two used vehicles from DCH and both through Art Smith. Art is very knowledgable about the cars and takes your time seriously. He is a pleasure to work with.
dhernandez81
Mar 25, 2015
I just wanted to say that Art from DCH Motors was very polite, knowledgeable and provided me with great service. This is my second car from them and I will continue to use them first before anyone else. -David H.
Allen G.
Mar 24, 2015
We were looking for a used SUV. Jeff was extremely helpful. Jeff and others on the staff stayed after hours to help us. And we went home with a truck that we are extremely happy with. I would highly recommend this dealership.
Allen G.
Mar 24, 2015
We were looking for a used SUV. Jeff was extremely helpful. Jeff and others on the staff stayed after hours to help us. And we went home with a truck that we are extremely happy with. I would highly recommend this dealership.
Mizzek
Mar 24, 2015
It's was a great experience, the people were so friendly and explained everything in detail. Amazing service I was happy with the final price and also and the information I was given.
Msdean
Mar 24, 2015
I had a really great experience i would definitely recommend this dealership to family and friends Jeff Gutkind was very helpful and caring and he made my experience a wonderful one Thank You for my new baby :-)
Lesley
Mar 23, 2015
I just purchased a Honda CR-V Touring edition at DCH Kay Honda. I was greeted at the door by Paul Kittner who was very helpful and knowledgeable about the cars. He helped to get the deal done and streamlined the experience as much as possible. I also worked with the sales manager and the finance rep and they were also very courteous and explained everything to me. I feel like I got a very good deal on the car and I couldn't be happier (well, maybe if they gave it to me!). I would definitely recommend this dealership and Paul. They have a lot of cars so you can usually find what you are looking for. Happy shopping!
Meem67
Mar 23, 2015
We had a great experience leasing our new Honda CRV. Ron Marino was extremely helpful and patient, answering all our questions on a very busy Saturday. He seemed very knowledgeable about the different options and models. Ron put a lot of time and effort working with us to get our deal done and in making sure we were comfortable and happy with every step of the process; and even helped us with returning our previously leased car (a different brand!) Thank you , Ron!
nmartinphoto
Mar 23, 2015
We normally hate car shopping, but Ron Marino was so personable that we felt like old friends right away. We knew we were in good hands and would recommend him to anyone we know looking to buy a car.
ramesh
Mar 23, 2015
Mr.justin amorim very nice person he helped me every step of the way it was a very pleasant experience he was with me through the whole process thank you justin amorim
wonder1
Mar 22, 2015
DCH Honda, you've done it again! A great experience! Ray Furslew made sure we got what we wanted again! He helped us every step of the way, and was with us through the whole process. Thanks again Ray!our family has become Honda-ites!
AJS
Mar 22, 2015
My dad had already bought 2 Elements from this dealership, so naturally he wanted me to get my first car here. Mr. David Radice was very gracious, efficient, and amicable in regards to helping me lease my first car yesterday. It was a very pleasant experience overall. Now I have a Civic that I love and the process was pain-free!
AJSerino
Mar 22, 2015
Mr. David Radice was very gracious, efficient, and amicable in regards to helping me lease my first car yesterday. It was a very pleasant experience.
ghahn12
Mar 21, 2015
I have just leased my second Honda through DCH Kay Honda in Eatontown and both times I have worked with Steven Simon. I could not be more pleased with the entire experience. He has been very pleasant, highly knowledgeable, and has really done his best to help find the best car for the right price both times. He was able to answer every question and calm any concerns that I had. In addition, the entire team at Honda worked to make sure I got a fair deal and in a timely fashion.
JulieMo
Mar 21, 2015
The service and price were excellent. Came in and purchased car on same day! My third Honda purchased at this dealership. Always a pleasurable experience.
ghahn12
Mar 21, 2015
I have just leased my second Honda through DCH Kay Honda in Eatontown and both times I have worked with Steven Simon. I could not be more pleased with the entire experience. He has been very pleasant, highly knowledgeable, and has really done his best to help find the best car for the right price both times. He was able to answer every question and calm any concerns that I had. In addition, the entire team at Honda worked to make sure I got a fair deal and in a timely fashion.
jcl
Mar 19, 2015
My previously leased Odyssey was coming to the end of its term, and I was getting nowhere fast on a new lease with Honda of Freehold where I've done my last two leases. I figured it was time for change. I initiated a purchase quote via an online service and heard back from DCH right away. When I arrived to the dealership ready to purchase about 10 days later, I was assigned to Scott. I found him very easy to work with. He seemed pretty knowledgeable about vehicle features and seemed interested in keeping me happy! My purchase was complete in 3.5 hours. I will definitely consider giving them my business again in the future. Thanks, Scott. :)
Laura of Shrewsbury
Mar 18, 2015
This was my first time at DCH Kay Honda. I was interested in purchasing a Honda Civic and Scott Wendling made my purchasing experience very easy. Scott answered all my questions and was extremely helpful. I would definitely recommend this dealership to my friends & family.
Laura
Mar 17, 2015
This was my first time at DCH Kay Honda. I was interested in purchasing a Honda Civic and Scott Wendling made my purchasing experience very easy. Scott answered all my questions and was extremely helpful. I would definitely recommend this dealership to my friends & family.
Juli
Mar 16, 2015
Sue Antonios from internet sales was first contact with DCH Kay Honda. She was extremely knowledgeable and friendly. Sue answered all my questions without hesitation. Sue immediately put in in contact with sales person, Scott Wendling. Scott was very patient with me and crew, who had lots of questions and Scott was extremely patient with us and me especially. Scott is very professional and knows his stuff. I would highly recommend both Sue and Scott to any of my friends interested in buying a Honda.
reginamonte1
Mar 16, 2015
Steve Simon and the rest of the team were awesome in helping us get into the right car and deal, best fit for us I!!!!!!!!
ptriozzi
Mar 15, 2015
Stephen Severio, Pat Connelly and Michael Lyttle teamed up to make buying a car a surprisingly pleasant experience for my daughter. They treated her like their own and were attentive to her choices of exterior and interior colors, and options. They were especially flexible in their leasing and financing options that would work within her budget. DCH Kay Honda in Eatontown, NJ is not your typical dealership. Shop around, make them your last stop, see for yourself. I'll sure be back.
vinay
Mar 15, 2015
This is my third Honda from DCH Kay Honda, Eatontown NJ. Gene Colicchio did excellent job as sales associate , I shop around for this 2015 Honda Civic EX, DCH kay Honda had the best price, other dealers claim to match prices, but they did not match price of Kay Honda, some dealers had higher price with free lifetime oil change, so free life time oil change is really not free, other dealers were about $700.00 higher then Kay Honda, so you really paying $700.00 for free lifetime oil change. another thing I like about Kay Honda is once they give you Internet price for Car, there is no price negotiation involve. Also my initial contact with DCH Kay honda was with Ms Susan Antonios, she did a great job communicating over e-mails. Pat Connelly at Finance department did excellent job.
zunny
Mar 15, 2015
I needed a car as soon as possible but my financial funds were pretty tight. The sales people were miracle workers and I was able to drive away in a brand new car. I will definitely be recommending this dealership to anyone I know that is shopping for a new car.
ptriozzi
Mar 15, 2015
Stephen Severio, Pat Connelly and Michael Lyttle teamed up to make buying a car a surprisingly pleasant experience for my daughter. They treated her like their own and were attentive to her choices of exterior and interior colors, and options. They were especially flexible in their leasing and financing options that would work within her budget. DCH Kay Honda in Eatontown, NJ is not your typical dealership. Shop around, make them your last stop, see for yourself. I'll sure be back.
junandchat
Mar 15, 2015
We needed to turn in our lease this month and needed to get a CRV as this past winter we had have been so brutal but our finances are tight due to kids in college. Phil Holmes with the help of Andrew Ly helped us with our situation and ended up getting the vehicle we need, Phil is so helpful and made our visit a very pleasant experience and even tried to get my daughter entertained as this is a very lengthy process. I would definitely recommend this as we are always treated with respect every time we come to DCH Kay Honda.
Gladstone
Mar 14, 2015
Mr.Steve Simon is the man to see if and when you walk through the doors at DCH Kay Honda in Eatontown. Very good at what he does. Very pleasant and my kind of person. Mr. Simon worked hard in getting us the best deal. We were very satisfied with the result. We left the dealership very satisfied and happy with the outcome. Thanks Mr. Simon and its our pleasure to recommend you. You are an asset to your company and take pleasure recommending Honda of Eatontown to all my associates.
Jenala1217
Mar 14, 2015
I was treated with respect and courtesy. Phil and Pat were clear and precise while friendly . They were truly concerned about auto needs. wonderful experience
dlmurdoch1111
Mar 13, 2015
Wrote a wonderful review just 2 weeks ago after purchasing my car at this dealership. Everyone was so nice and friendly. I Received a notice regarding financing after purchasing my car. I became very upset as I did not understand what it was about. I called the dealership to speak with Salesperson and finance person. I felt I was brushed off by both! Was basically told they were very busy, and would get back to me on Monday. That would NOT have been the case if they were waiting to close the deal! I am very disappointed. I had such a great feeling when I purchased the car... They got the sale and I guess that's all that mattered. I feel now that it's once again, "All about the money!"
Gabriel
Mar 13, 2015
Our experience at Honda was amazing, they have a variety of pre-owned certified cars , I had the opportunity to drive the car, Paul was very helpful with us, he explained everything and offered us the best deals and answered all our questions. We really appreciate the professionalism from Honda Team. Thank you so much Paul and Patrick. Gabriel and family
stapse
Mar 13, 2015
Its my first vehicle in US and visited many dealers in search for good vehicle and good deal. Over the time its painful for me going back and forth with the dealers, their deals and decided to leave the vehicle decision for some time. Fortunately for a last try, I stop by to DCH kay Honda, and no doubt I end up till this point to pen down my review on dealer-rater. Its been amazing and wonderful experience working with Maria. Very soft, peaceful, gentle, kind + respectful. Over just couple of minutes I end up with the gr8 deal, all credit goes to Maria. Its not just business but I learned some positive nature from her which I always remember over the life time. Overall extremely wonderful experience, unforgettable. Thanks Maria and DCH Kay Honda!!! :)
Regina Monte
Mar 13, 2015
Steve Simon and the rest of the team were awesome in helping us get into the right car and deal, best fit for us I!!!!!!!!
Calixto
Mar 11, 2015
We have been having car troubles for the past month and we needed to find a new car right away. Thankfully we found the DCH dealer that had many cars to choose from (that can seat a family of 6) at a reasonable price. It was a great experience; friendly atmosphere, great prices, very patient and answered all our questions. Within a few hours we left DCH with a new car. I would be visiting DCH again for my next car purchase.Ismael C.
Mustafa
Mar 9, 2015
Mr. Rustam Kuchkorov.I appreciated working with you.I liked your respect for us and hope this will be being treated better after-sale.RegardsMustafa Abuawad
lherman818
Mar 7, 2015
We were greeted by Steven at the door as we walked in, told him what we were looking for in our needs and price range, and walked out in 3 hours with a brand new Honda Civic. Steve was professional, covered all areas of concern, thorough, and made the whole process very enjoyable and comfortable!
Rick
Mar 7, 2015
I was in the market for a car for my mom after hers had come off its lease. I had recently leased a Hybrid Honda Accord for my two boys and had a very good experience. I went back and got my mom a non-Hybrid version given her driving habits. (She doesn't drive nearly as many miles as my two boys.) I went in and spoke to Ray Furslew again and he was extremely helpful.Ask for Ray when you go to DCH Kay Honda in Eatontown.
Rsoriente
Mar 5, 2015
Maria was a great help! She was able to explain the car features and allowed us to reach a deal effortlessly. Purchased my first brand new car. Thanks Maria
mikevast42
Mar 5, 2015
Came in to DCH Kay to work out the details on my third lease with Honda. These two gentleman are top notch and always willing to work with you. There is a reason why I just started my third lease with this Honda dealership in Eatontown, and my parents lease two Honda's from here as well. These guys are top notch and are highly recommended!
ChrisJessy
Mar 4, 2015
Paul was very professional and knowledgeable. He provided us with excellent service and was very patient with us thru the whole process.Chris and Jessica Orelllana
Jaraya
Mar 3, 2015
Came in to DCH to look at a 2002 Mustang and Jeff Gutkind greeted me and showed me the car, from the moment we met it was an awesome experience no pressure sales and Jeff made the whole experience a good one. I'm going home with my Mustang.
Andrei
Mar 1, 2015
Don't be misled reading excellent reviews. That's the classic dealership. In my case it was worse I ever deal with. They will tell you how are they care about customers unless get money from you. After this they become almost deaf. Just be prepared: check everything before you sign papers, see youtube video before you go there!
renwha
Mar 1, 2015
My wife and I were dreading going to the dealership to turn in our leased Civic. Nader is the best car dealer we have dealt with. He was informative, wasn't pushy or shady, and got us into a cr-v with as little pain as possible. I would absolutely recommend his service to anyone seeking a Honda.
meg
Feb 28, 2015
This was my third Honda Odyssey, but my first time leasing with this dealership. The last two times I tried other Honda dealerships in the area, so I have a pretty good idea of what's out there. This was, by far, the best experience I've had leasing a car. Simple, relaxed, and enjoyable. I wouldn't go anywhere else again! They seem to have their act together here. There was none of that desperate pressure, or the feeling that I was being taken advantage of. Highly recommend.
jrmbase2020
Feb 27, 2015
We are repeat customers because Justin is a pleasure to work with. He expended a lot of time finding the right CRV for us at a price we could afford. He goes that extra mile to explain everything and makes it simple to drive away with a new car.
lu
Feb 27, 2015
We were looking for new car. Brandon and all the financial team help us a lot in order to get car that we want it. They did an excellent job working with our budget. The experience was great??. Once again thanks Brandon !
Sbutler02
Feb 27, 2015
Best experience leading my first Honda! My sales representative Nadar was very helpful and explained everything throughly ! Highly recommend going back and leasing my next car though him.
ponceperto
Feb 26, 2015
I Bought a2015 CRV EX EXTRMELY SATISFIED IT WAS THE BEST PRICE IN THE MARKET THEY ARE AWESOME TO HELPED ME WITH THE PRICE. I HIGHLY RECOMMEND THIS DEALER.
Christian Dia
Feb 26, 2015
traveled from PA to NJ because it was the best price for this fully loaded MDX and was able to work out a price in person. Rustam Kuchkorov was awesome he helped me with the process. I highly recommend this dealer. Christian
Irving
Feb 25, 2015
Very helpfull people. Jeff was a great guy he really help me get throuht this transacti.
Christian
Feb 25, 2015
I traveled from PA to NJ because it was the best price for this fully loaded MDX and was able to work out a price in person. Rustam Kuchkorov was awesome he helped me with the process. I highly recommend this dealer. Christian
Lopes891
Feb 25, 2015
Needed a car to practice driving a manual which is very hard to come by. I was able to find a Honda with in my price range and it was a manual. Art made the process as easy as possible and hassle free, he was very laid back but at the same time cared about making the customer happy. Would highly recommend him.
dkchan
Feb 25, 2015
I am very happy with the customer service at this dealership. My sales person Maria Calabrese was very friendly, respectful, and was a pleasure to work with.
Irwibego
Feb 25, 2015
Jeff was very helpful with the transaction. I had a small problem but he was really kind to help me solve it. They took their time to find me a lower rate. In overall is a good dealership.
jpcrans
Feb 24, 2015
We worked with Cara she made the experience not a nightmare she listen to what our budget was, very easy to work with. We got the car that we wanted she made it a very pleasant, will work with her again .
Luis15
Feb 24, 2015
I called this dealer for a car they had for sale very helpedful on every info of the car i didnt have a car for the time the sales guy brandon actually picked me up from a train station so i could look at the car very humble person .and i loved the Car actually purchase the car great experience thanks brandon
Luis
Feb 23, 2015
I called this dealer for a car they had for sale very helpful on every information of the car I didn't a car at the time the sales guy brandon actually picked me up from the train station so I could look at the car very humble person and i loved the car I actually purchase the car great experience thanks bradon
bfiftytwo
Feb 23, 2015
Although my lease wasn't up, I decided to stop in and see if they had any good deals. Paul Kittner was not only a real pleasure to work with, but got me a great deal on an upgraded Pilot from what I had. The dealership is a very nice full service place and I definitely recommend it.
sam4808
Feb 22, 2015
this is my second car from DCH kay honda,it was an amazing experience specially the sales representaive nader awad who is really courteous and easy to trust salesman,he was patient with me for all my questions and concerns.i hardly recommend this sales person for everyone who needs trustful advice .
savannah
Feb 21, 2015
I highly recommend any one buying a new/used car to buy from this place they are amazing people and prices are great they work with everyone and work very hard to approve anyone that walks in the doors :)
lauriet03
Feb 21, 2015
I originally went to this dealership to look at a vehicle I had seen on their website. Although the other vehicle was very nice and matched the online description, I decided that it was not the car for me. I was then shown the car that I ended up buying, and after the poor salesman had to dig it out from behind a huge snow drift (not an easy task this winter!) I took it for a test drive and decided to purchase it. The buying process was easy and the price was fair. I definitely recommend using this dealership.
AnnCT321
Feb 21, 2015
Review I seen a Certified Honda Accord Coupe that I liked on the DCH website and I inquired about it. I was introduced to Jeff and he assisted me in the car buying process. Since I lived in Connecticut, Jeff emailed me the purchase order and I submitted it to my bank. After everything was approved, I set up an appointment to pick up the car. When I arrived at the dealership, the car was detailed inside and out and was waiting with a full tank of gas. Jeff explained each document throughly before having me sign. After completing my purchase, he assisted me in setting up the entertainment features (Bluetooth, voice command, etc). I've purchased a car before, but the experience was nothing like this. Thanks DCH for the high level of customer service. The next time I look to making a purchase I will return to DCH Kay Honda.
BrainsBeauty32100
Feb 20, 2015
I seen a Certified Honda Accord Coupe that I liked on the DCH website and I inquired about it. I was introduced to Jeff and he assisted me in the car buying process. Since I lived in Connecticut, Jeff emailed me the purchase order and I submitted it to my bank. After everything was approved, I set up an appointment to pick up the car. When I arrived at the dealership, the car was detailed inside and out and was waiting with a full tank of gas. Jeff was very knowledeable and explained each document thoroughly before having me sign. After completing my purchase, he assisted me in setting up the entertainment features (Bluetooth, voice command, etc). I've purchased a car before, but the experience was nothing like this. Thanks DCH for the high level of customer service. The next time I look to making a purchase I will return to DCH Kay Honda. The two and a half hour drive was worth it!
dominickdobridge
Feb 19, 2015
After going to many dealerships to find a car, I went to DCH and was provided great service. Scott Wendling knew exactly what he was doing and found the perfect car for me very quickly. I will recommend this dealership and Scott to any of my friends and family in need of car.
goldn
Feb 19, 2015
We spent two months looking for a car and couldn't find anything except rude sales people. Thank you for your help, we couldn't be happier!
Kathy732
Feb 19, 2015
Thank you for your kind, friendly service. Steve Simon was a great salesman. Very knowledgeable, and super patient, Thanks for suggesting a great Vehicle. My family feels comfortable and safe in.
lincroft55
Feb 18, 2015
highly recommended in all areas, including sales personnel, specific vehicle specifications, financing processing and appraisal of trade in vehicle process. very responsive sales associate; purchase negotiation straightforward.
CMars3
Feb 18, 2015
Great place very friendly, just make sure you get all the information needed before going. But decent prices. And good looking cars are available for a reasonable amount
sbmill
Feb 18, 2015
So happy to replace our old Honda Pilot with a 2015 Honda Pilot. Maria was responsive, respectful and a pleasure to work with from start to finish.
sr
Feb 18, 2015
DCH Kay Honda and my sales representative Maria made my purchase of a 2015 Honda FIT EX a simple and easy process that I would recommend to others to buy from. The price met my expectations and the staff were friendly, welcoming, and informative.
di
Feb 17, 2015
I have a good experience and a great service, no games or waste of time. I will recommend this dealership to my friends and family. Rustan help us throughout the whole process to make fast and easy as possible.
CourtneySteer
Feb 16, 2015
Went to DCH for my very first 'big girl' purchase (2015 Honda Civic EX). Steve Simon was my salesperson and he went above and beyond throughout & after the whole process. I would absolutely recommend him & DCH Honda, it was a great first car buying experience!!
cm422
Feb 16, 2015
After looking for a minivan for many weeks my husband and I went down to Kay Honda to check out a used odyssey. We decided to purchase the vehicle. It was a very easy and fast process. Rustam was great. He made us feel very comfortable in what is usually a very stressful situation. The deal came together very smoothly. Overall a very good experience
davidball
Feb 15, 2015
It was a pleasure working with Steve. He worked hard to get the deal I was looking to get. The over all experience was great!
4513cv
Feb 14, 2015
I recently acquired a 2015 Honda pilot from dch Honda in eatontown, my 5th vehicle from this dealership. Steve Simon was my salesperson. He did an outstanding job during and after the sales process. He was not overly aggressive, answered all of my questions and had a very pleasant demeanor. He located the car I wanted within 24 hours. I will highly recommend Steve to my friends and family.
sharon perdichizzi
Feb 13, 2015
Cara packed a wealth of car knowledge in her petite little package. She greeted us by the door and guided us effortlessly through the potentially perilous and problematic purchasing process. Unlike another Honda dealership, she could show us a number of vehicles in our price range, got us a fair market value on our trade, and brought our negotiations back and forth with a smile until the deal was done. I drove home with a very excited 17 year old in his certified pre-owned Honda Civic who just said "it was fun" when asked about "his" buying experience. He spent the next day bragging to his friends about his new Honda ! Thanks Nader who helped me with title and plates as well as rest of the friendly crew around Honda of Eatontown "Thanks Cara" she just called to check in.
kg12251
Feb 11, 2015
I was very pleased with my experience working with Nader Awad. He was very patient and helpful as I tried to narrow down my choices, and very concerned that I was happy with my choice. I believe the only reason that I did make the right choice is because of his assistance. The whole paperwork process was easy and did not take a long time. Nader spent as much time as needed showing me everything I needed to know about the car and answering all my questions. I would definitely recommend him to anyone looking to purchase a new Honda.
Querry and Jennie
Feb 11, 2015
Barely 2 years in the USA, no idea on how to buy a car and no knowlegde about credit score, Ray walked us through and I think he did sincerely taught us the best decision as a first timer. We did agreed to down a big amount for our pre-owned 2012 Honda Pilot in order to have immediately a needed transportation. The finance officer, Andrew, he's all right, did accommodated our inquiries, promised to help us to lower down our APR. And I thought would remind us after a year on how we could lower down our APR, but no information after which. Ray did his very best to clear everything and went out his way to explain how credit score affects our APR after a year. Didn't work out and a little frustrated, anyway after 13 months we called Ray on an idea of having to trade in our 2012 Pilot to a new 2015. He did presented 2 options and extensively explained the advantage of leasing. Ray really did his homework , brought people in to really have a lucid understanding of leasing. Came, Anthony, the desk person, straight forward guy, but some words were harsh and a bit degrading. We were about to changed our minds about Ray's proposal on leasing, would just go home and be on our old Honda Pilot 2012, but Ray's hard work and sincerity made us reconsider everything. Pat even gave us more info on leasing and confirmed Ray's details on what we our dealing with. That same day Ray made us feel comfortable again and trust Kay Honda DCH. We are then happy to drive our new 2015 Honda Pilot.
Querry & Jennie Rebong
Feb 10, 2015
Barely 2 years in the USA, no idea on how to buy a car and no knowlegde about credit score, Ray walked us through and I think he did sincerely taught us the best decision as a first timer.We did agreed to down a big amount for our pre-owned 2012 Honda Pilot in order to have immediately a needed transportation. The finance officer, Andrew, he's all right, did accommodated our inquiries, promised to help us to lower down our APR. And I thought would remind us after a year on how we could lower down our APR, but no information after which. Ray did his very best to clear everything and went out his way to explain how credit score affects our APR after a year. Didn't work out and a little frustrated, anyway after 13 months we called Ray on an idea of having to trade in our 2012 Pilot to a new 2015. He did presented 2 options and extensively explained the advantage of leasing. Ray really did his homework , brought people in to really have a lucid understanding of leasing. Came, Anthony, the desk person, straight forward guy, but some words were harsh and a bit degrading. We were about to changed our minds about Ray's proposal on leasing, would just go home and be on our old Honda Pilot 2012, but Ray's hard work and sincerity made us reconsider everything. Pat even gave us more info on leasing and confirmed Ray's details on what we our dealing with. That same day Ray made us feel comfortable again and trust Kay Honda DCH. We are then happy to drive our new 2015 Honda Pilot.
csuero20
Feb 10, 2015
I spoke to Art about a specific car that I saw online. And when I got there he took me on a test told me everything about the car. Before I could even ask about the car facts he already had then printed out for me. He was very professional about his work and I would highly recommend him.
Experience
Feb 10, 2015
I still cannot believe I purchased my honda pilot at DCH honda. I usually buy my car at auction however I could not take a day off . My wife called some dealerships and came back to me with info on this Honda pilot . I told her I know pricing and this is too good to be true. I dealt with Jeff and art and could not believe the honesty and pricing they gave me . What a pleasure they were to work with . At least at DCH perception of a dealer has changed
Julia1990
Feb 10, 2015
I worked with Ray through the whole process of buying my 2011 Hyundai Tucson and overall it was a very pleasant experience. We were able to agree on a price that we both found acceptable (probably more acceptable on my end lol) and he made the time that I was there worthwhile. If I need a car in the future, or need to recommend a dealership to an friend, I will definitely mention DCH Kay! Thank you again Ray!
Metsroc62
Feb 9, 2015
This dealership is amazing! The people there are so friendly, and accomodating they recoginzed and respected my budget and found a car perfect for me!
mstoomey
Feb 9, 2015
I leased a vehicle on Saturday, February 7th from this dealership. Gene Colicchio was my sales associate. What a great experience. I recently had my company car replaced with a car allowance and I had to make sure that the monthly cost of my car and insurance did not go over the allowance. Gene and his manager worked with me until we had figured out how to suit my needs without exceeding the budget. Correction, they did more than suit my needs - I drove away with a better car than I was hoping for. I would come back here again anytime!By the way, I did not rate "quality of work" as I have not had any servicing done as of yet.
Dr.Fried
Feb 9, 2015
Ray Furslew was a pleasure to deal with. He was honest, patient, straightforward and extremely helpful. My wife and I got an amazing deal on a 2015 Honda Civic LX 36 month lease. I would absolutely recommend this salesman, and this dealership. Everyone was friendly and helpful. (Also, it was a pleasure dealing with Susan Antonios over-the-phone/email and Pat Connelly, who patiently reviewed warranty options with us at the end of the transaction).
Tiffanys
Feb 8, 2015
Steve Gallo greeted me and my husband when we walked in and he was very knowledgeable with all the questions we asked. He helped us with a budget we are in. Just less then 2 hours we were driving home with our new 2015 Honda CR-V
Red Honda Fan
Feb 6, 2015
I had a great time at Dch Kay Honda. Rustam was very helpful and professional. I was very happy that he let me have the car i was looking at to be inspected only to find out that it was in excellent condition. I was able to get the lowest Apr rate for my cars model and year as well as stay under budget on monthly payments. I drive off in my new Red Honda Accord with a smile on my face. Niiiiiice! I highly recommend this dealership to anyone who is searching to purchase a new or used car. Thanks Dch Kay Honda!
aakkgraysataol.com
Feb 6, 2015
It was a great experience and I would suggest the dealership and Maria to any and all my friends, my next car will be from this deslership
mcfrank
Feb 6, 2015
A+ across the board...Paul K. turned what could be a nightmare experience into a pleasant memory. Wouldn't blink to refer a close friend or family to enjoy the same experience that Paul created for us. We come back for the simple reason that we are treated like royalty and always leave happy. Finance with Pat C. was sharp, clear and very quick.Thank You for "Delivering Customer Honesty",M. Frank.
Lsjones8184
Feb 5, 2015
I visited four different dealerships and had an idea of what I wanted and how much I wanted to spend. The Santa Fe was my first choice, my favorite of all the cars I had seen. The salesman Brandon, went above and beyond to make sure that I got the exact car I wanted within the price range I wanted to spend. He was knowledgeable about all aspects of the vehicle and was able to teach me about the safety features, which was important because he knew children would be riding in the vehicle. I am ecstatic with the purchase and have already recommended him and DCH Kay Honda to everyone I speak to!
teda2
Feb 5, 2015
I visited four different dealerships and had an idea of what I wanted and how much I wanted to spend. The Santa Fe was my first choice, my favorite of all the cars I had seen. The salesman Brandon, went above and beyond to make sure that I got the exact car I wanted within the price range I wanted to spend. He was knowledgeable about all aspects of the vehicle and was able to teach me about the safety features, which was important because he knew children would be riding in the vehicle. I am ecstatic with the purchase and have already recommended him and DCH Kay Honda to everyone I speak to!
asared1
Feb 5, 2015
I had a great time at Dch Kay Honda. Rustam was very helpful and professional. I was very happy that he let me have the car i was looking at to be inspected only to find out that it was in excellent condition. I was able to get the lowest Apr rate for my cars model and year as well as stay under budget on monthly payments. I drive off in my new Red Honda Accord with a smile on my face. Niiiiiice! I highly recommend this dealership to anyone who is searching to purchase a new or used car. Thanks Dch Kay Honda!
Rosanne
Feb 4, 2015
I was just window-shopping for a newer Honda when I walked-into the dealership this past week. I left with a fantastic car which suits my needs in every way. Steve Severio made it happen! He is extremely professional, friendly and gave me exactly what I was looking for. Patrick Connelly provided easy-to-understand explanations for financing and was also professional and friendly. I would recommend DCH Kay Honda to family and friends.
Elizabeththefirst
Feb 4, 2015
This dealership was outstanding. It first began with Megan who answered my online request. Megan was professional and prompt with my questions. When I went to the dealership I was greeted by Phil. As it turned out, Phil was going to be my salesman. This was the best experience I have had with purchasing or leasing a car. I never felt uncomfortable or unvalued as a customer. Phil listed to what I was looking for, and offered different options. I actually didn't feel like I was buying a car, if that makes sense. Phil made the experience awesome. He knew everything about the car and showed every detail the car has from how the navigation worked to the side mirror blind spot feature. I Purchased a car that love! Go see Phil Holmes at this dealership!
love jesus
Feb 4, 2015
My Husband And I were very happy with the Honesty, Service and Support we received from Nader Awad and the Manager Mike Little!!! Honesty is very Important to my Husband I. we got what we paid for!!!! We will tell everyone we know who wants to purchase a car to go to this Honda Dealership to have Nader Awad give them the same kindness and support we received from him!!!! He was very kind, helpful and supported our needs, wonderful man!!! THESE TWO WONDERFUL MEN DESERVE A BIG RAISE!!!!
alysonm124
Feb 3, 2015
Great experience! My Dealer Steve Severio was extremely professional, friendly, informative and all around great salesman. I will definitely be a repeat customer with Steve and recommend him to family and friends! Thank you, I love my new Honda Pilot!!
Jazmin G
Feb 2, 2015
Everyone was friendly and there was no pressure. Great cars at great prices and had no problems getting a loan. And also pretty clean dealership.
Kia
Feb 2, 2015
The best car buying experience I've ever had! Dealer Rustam, absoulety the best! Friendly, fast service with a smile and lots of laughs!! Amazing!!
MinaLoops
Feb 2, 2015
Everyone was friendly and there was no pressure. Great cars at great prices and had no problems getting a loan. And also pretty clean dealership.
mablaze
Feb 1, 2015
I recently leased a car at DCH Kay Honda with the help of Ron Marino and Stephen Chung. Both Ron and Stephen were extremely helpful, walking me through every step of the process with a smile on their faces. The process was quick and painless - I walked out of the dealership in record time and with a great deal.I couldn't be happier with my new Honda Accord! It handles well and I feel safe and stylish driving it. A lot of other Honda dealerships in my area don't come highly recommended but I heard through friends and other Honda owners that DCH Kay Honda in Eatontown was and is the place to go. I'm so happy I took their suggestions. Upon walking in, I knew that I was in good hands! Thanks again Ron and Steve!
Wailmad
Feb 1, 2015
I had a great experience dealing with Nader, straight to the point and he gave me the best deal.He is honest with no hidden agenda.He gave me a very fair deal (please have in mind that I am a very educated consumer).I will be more than glad to deal with him again.Nader great job and Thank you.My wife is very happy with her pilot.I also would like to add that every one in this dealership just great , would like to mention Steve and Max at the service department (They just will always do right by you).I recommend this dealership for anyone looking for a fair deal and great service.A+++++++++
ddekenipp
Feb 1, 2015
Cara was great. She made the usual nightmare of buying a car an enjoyable experience from start to finish. Her knowledge of the specific vehicle and Honda brand was impressive. I would totally recommend this dealership. Thanks again for a great experience!!Dennis DeKenipp2013 Honda Pilot
John
Jan 31, 2015
First time with dch and we were helped by Paul Kitner. He answered all questions advised on options ,let us test drive the CRV and guided us with making an offer. when I returned the following week with the trade in Paul was very helpful in finalizing the sale to my satisfaction. He oversaw my getting my insurance and car loan and in getting to know the car itself before I drove off the lot. Paul did a great job.
Merdin
Jan 31, 2015
Great experience, very happy with my new Pilot! Nader made it a painless experience and I am extremely satisfied with my purchase. Definitely recommend this dealership.
mlobur
Jan 31, 2015
My first time using DCH of Eatontown. After going back and forth with multiple honda dealers in the area, we decided to use DCH of Eatontown. They were friendly and helpful and in the end gave us the best deal on my new 2015 Honda Accord Sport. We worked exclusively with Ray Furslew. Everything went smoothly with very little pressure. I would recommend using this dealership.Matt
Pat M
Jan 30, 2015
We went in to see Steve with hopes of getting a CRV. Although it didn't work out, he was able to find us an alternative we were happy with. Once again the team brought us to the end result of us being satisfied and working with us to get us there. Although Steve isn't very good with working a mandolin slicer, he is excellent with matching you with the car that works for you and your wallet. Many thanks and great job!
stu
Jan 30, 2015
My first experience with DCH of Eatontown was terrific. I had purchased my first new car in ten years, a Honda Civic EX 2014 from Ray Furslew in September 2014. The support I received from the rest of their staff, Stephen Chung in Finance, Chris Mazzeo and Ray DeSimone made the entire transaction and after care first class. 18 days ago I was rear ended on Route 9 in Manalapan, NJ and my Honda Civic was totaled. My wife called Ray DeSimone earlier today and explained that we were interested in purchasing another Honda Civic this time a 2015. Ray DeSimone assured us that the price he was offering was the best around and that our second purchase would be seamless. Ray Furslew handled the transaction from start to finish. He is a great sale man and a really really nice man. My wife and I chose black on black this time, what a sweet car. Stephen Chung as was case the first time around, was once again a gentleman and scholar. He made the finalization of the purchase a truly enjoyable experience. We recommend this first class dealership to anyone in the market for a Honda. You will not be disappointed you chose DCH Honda of Eatontown
wonder1
Jan 29, 2015
When my wife, I, and our son Dan returned to DCH Honda in Eatontown to return our leased car we had a mixture of confidence in how well we were treated the last time which was great, but also a little bit of worry as not truely knowing what happens next, especially in the "process" of returning a car and hopefuuly driving home with a new one. But Ray Furslew helped us greatly throughout the whole process with a combination of outstanding expertese, and a whole lot of understanding of out present situation. He answered every question that we had, and worked very hard to get us the car we wanted. We left the place feeling great with a brand new car, and a brand new appreciation for DCH Honda, and Ray Furslew. Our son Dan will be back in a few weeks to return his car and Ray's the guy he wants to see! Thanks again for a great experience! Tom and Ann Seery
Excellent Exprience
Jan 29, 2015
I just leased my third Pilot from DCH Kay Honda, Great service, they do not use the sales tactics some Dealers use. I worked with STEVE MORSE, Provided excellent service, I would recommend to work with him.
OrangeJuice
Jan 29, 2015
I've been a customer of Honda since 2010 and have always gone to DCH Kay Honda of Eatontown, but this last visit was definitely top notch! The lease of my beloved Honda Civic was coming to an end, so I made an appointment on Saturday, January 24, to talk about my options. I decided to refinance my car since I love it so much and Ray Furslew made the experience so amazing! He totally made me feel at ease and very comfortable. I never once felt like he was trying to scam me or try to sway me to make a different decision. He provided superb service and I would definitely recommend anyone to him! It really seemed like he cared about the customers...even giving out his cell phone number in case there is any issue on his day off! Pat Connelly helped with all my finances and got the banks to agree to a lower monthly payment than was originally quoted, which was fantastic! When I was given the options of which package I'd like (warranties, etc), I never felt pressure to go with the higher priced one, and he very straight forwardly told me which one seemed like the better fit. Overall my experience was just the best! Usually car dealerships make you feel pressured or sketchy, but working with Ray Furslew and Pat Connelly totally changed that perception. I left extremely happy and confident that I had made the right decision by staying with Honda :)
Joli
Jan 29, 2015
I've been a customer of Honda since 2010 and have always gone to DCH Kay Honda of Eatontown, but this last visit was definitely top notch! The lease of my beloved Honda Civic was coming to an end, so I made an appointment on Saturday, January 24, to talk about my options. I decided to refinance my car since I love it so much and Ray Furslew made the experience so amazing! He totally made me feel at ease and very comfortable. I never once felt like he was trying to scam me or try to sway me to make a different decision. He provided superb service and I would definitely recommend anyone to him! It really seemed like he cared about the customers...even giving out his cell phone number in case there is any issue on his day off! Pat Connelly helped with all my finances and got the banks to agree to a lower monthly payment than was originally quoted, which was fantastic! When I was given the options of which package I'd like (warranties, etc), I never felt pressure to go with the higher priced one, and he very straight forwardly told me which one seemed like the better fit. Overall my experience was just the best! Usually car dealerships make you feel pressured or sketchy, but working with Ray Furslew and Pat Connelly totally changed that perception. I left extremely happy and confident that I had made the right decision by staying with Honda :)
NewJersey
Jan 29, 2015
Just bought a 2014 Odyssey from Kay Honda. They are hard working, but fair, and friendly. Ron did everything he could to help me. I am very satisfied as the end.
Cokale100
Jan 28, 2015
Once again I came back to look for a car ... This time for my brother. Steve was so professional and patient with me last time , i went back to see him. Once again, it was a painless experience! My brother is satisfied with the outcome and would also recommend Steve and your dealership.Good Job and thanks again for everything Steve!! :)
colleen
Jan 28, 2015
MY EXPERIENCE WAS WONDERFUL GENE WORK DILIGENTLY TO ACCOMMODATE ME. GENE TOLD ME EVERYTHING I NEED TO KNOW ABOUT MY NEW GREAT NEW VEHICLE. SEE YOU IN THREE YEARS
cb1121
Jan 28, 2015
We recently leased a new Honda Accord from DCH Kay Honda. DCH made things easy and quick. Our salesman Steve Simon and Finance guy Stephen Chung were great. Both were very nice and helpful through the whole process. DCH offered us a great price and excellent service. Would highly recommend DCH.
Jeff Gutkind
Jan 27, 2015
Jeff Gutkind is the consummate professional. He made finding and securing a reliable and reasonably priced replacement car (for mine that was totaled during a recent ice storm), easy, fast, and even fun. Jeff is a man of his word and he'll bend over backwards to please you. In my case, he even met me at the dealer on his normal day off since I was coming from out of state and drove with me to turn in my rental car.
burketra
Jan 27, 2015
Jeff Gutkind is the consummate professional. He made finding and securing a reliable and reasonably priced replacement car (for mine that was totaled during a recent ice storm), easy, fast, and even fun. Jeff is a man of his word and he'll bend over backwards to please you. In my case, he even met me at the dealer on his normal day off since I was coming from out of state and drove with me to turn in my rental car.
RichardG
Jan 27, 2015
Brandon Robles the sales consultant is absolutely amazing. He is passionate, and enthusiastic. A young guy wise for his age and skilled with people. The whole team at Kay Honda used car division exceptional. Mike ( didn't remember his last name ) and Mr. Lopez the managers that coordinated my loan; couldn't have been more knowlagable and straight forward. Answered all my questions line by line. Honest people are priceless! I love the car and the whole experience. This staff is as good as it gets. Thank you DCH Kay Honda! I couldn't be more satisfied.Ecstatic customer,Richard G.
Valerie
Jan 26, 2015
Just leased for the first time and had a wonderful experience at DCH Kay Honda of Eatontown. Ray and Mike went above and beyond to ensure they offered a deal that would work best for what I was looking for and needed. I am extremely happy with how smooth and quick the process was. They were very professional and accommodating and have nothing but good things to say about them as well as the dealership.
Mark
Jan 26, 2015
I used a broker to find a Honda Odyssey. He found us one that met our needs at DCH Kay Honda. We worked with Jeff Gutkind on this deal. Even though we live in Indiana and only talked on the phone and through e-mail, Jeff was very accommodating. He was available any time I called with questions. He handled the process very professionally. They sent the paperwork overnight and paid for me to send it back overnight. Jeff even took a call when I was at the BMV and needed additional paperwork for licensing. He stopped what he was doing immediately, went and found the necessary documentation, and faxed it to the license branch so I did not have to make s second trip. This is true service after the sale. Great job to Jeff and team!
Helen C
Jan 26, 2015
Although I have been a Honda owner since 1986, this was my first experience with DCH Kay Honda. From the minute I stepped foot into the dealership, I was made to feel comfortable. My internet contact, Megan, came right over to inform me that Ronald Marino would be my sales rep. I found Ron, not only knowledgeable, but a pleasure to deal with. His answers to my numerous questions were clear and easy to understand. As I'm sure everyone will agree, buying a car can be a daunting experience.; however, working with Ron made the whole process an absolute pleasure! His expertise made the decision to purchase another Honda an easy one. Ron, in my estimation, is an asset to the DCH Honda dealership.
valeriealexa
Jan 25, 2015
Just leased for the first time and had a wonderful experience at DCH Kay Honda of Eatontown. Ray and Mike went above and beyond to ensure they offered a deal that would work best for what I was looking for and needed. I am extremely happy with how smooth and quick the process was. They were very professional and accommodating and have nothing but good things to say about them as well as the dealership.
psach
Jan 24, 2015
Made buying my used car easy and straightforward. There was no push to close the deal. Made sure I was happy with my selection and then negotiated a very fair deal. Rustam was highly professional and a joy to work with. Even with bad winter weather they took care to make sure we weren't held up. Highly recommend the dealer and Rustam in particular ifbyouvare looking for a high quality used car. J
Ray
Jan 24, 2015
Just Purchased my 4th Honda from Kay Honda ---would suggest you visit this dealer when looking for a new car--fast-- efficient--friendly--I have always been pleased with the buying experience---Ray--Matawan,NJ
Richard G
Jan 24, 2015
Brandon Robles the sales consultant is absolutely amazing. He is passionate, and enthusiastic. A young guy wise for his age and skilled with people. The whole team at Kay Honda used car division exceptional. Mike ( didn't remember his last name ) and Mr. Lopez the managers that coordinated my loan; couldn't have been more knowlagable and straight forward. Answered all my questions line by line. Honest people are priceless! I love the car and the whole experience. This staff is as good as it gets. Thank you DCH Kay Honda! I couldn't be more satisfied. Ecstatic customer, Richard G.
bobdee
Jan 23, 2015
Ron kept the process moving in a very professional manner without any wasted time. He was especially helpful in pointing out features that were attractive about the car that might have been missed in a quick read of the owner's manual.
spost19
Jan 23, 2015
Car buying can be incredibly stressful with all the car choices available, and all the decisions one has to weigh before making a commitment. I can honestly say that Steve Simon from Kay Honda made our experience a great one! He was patient, knowledgable, and very fair when it came to negotiating a price. I would recommend Steve to anyone looking for a comfortable, low-stress experience when buying a new car.
Tom
Jan 22, 2015
Extremely pleased working with Scott on the lease of a new car for my son. Reached deals on both a Civic and Accord that were fair and straightforward. Scott was very helpful in pointing out relative strengths of both cars. In making a decision, he was extremely helpful with test drives, choosing the right color, and options to move forward. Pat Connelly in the finance department was very helpful as well. A great experience having entered the dealership late this morning and left with the car this evening. Highly recommend Scott who is a no pressure, accommodating sales person who takes a personal interest in making the customer satisfied.
AnthonyC
Jan 22, 2015
Excellent overall experience buying a new car. Found the car we wanted on Cars.com. Confirmed with Megan on internet sales at Kay Honda. She took time to confirm the car we wanted was available, and gave some veryhelpful sales info. Sales rep was Cara Zawadzki - top notch in all phases. We got to Kay Honda at 6PM on a Friday night, she had us out the door with our new car by 930 PM. Courteous, professional, informed, helpful, and got us a great price. Very helpful in explaining the ins and outs of the available accessories. Best car buying experience ever. Finance people were very easy to work with. Recommend it without reservation.
mtu1223
Jan 21, 2015
Bought a new Honda Civic from Steve. No hassle, and provided one of the best shopping experiences I have ever had. He listened to my needs and provided straight forward pricing. He gave me the best deal in town and was willing to go the extra mile. Will be buying from him again, you should too!
briezer
Jan 21, 2015
Getting a new car can be a headache. My dealer Jeff walked me through everything step by step and made this a genuinely pleasant experience. He took to time to explain everything and made sure I was comfortable throughout the entire process. There was mutual honesty between us and I didn't feel pressured into anything the entire transaction. I will highly recommend this dealership. Work with Jeff if you get a chance.
wolfie
Jan 21, 2015
Dear Ken Kallok, Sorry this email is a bit late to getting to you. I just wanted to thank you so very much for all you have done for me due to the fact that I had several issues with my 2015 honda fit. you have gone out of your way to help me resolve the issues and to make me happy with my new car that was your goal. you always returned my calls and were very professional with the whole process. Im very happy to have worked together to resolve my issues in a way that was best for me as well as the dealership. I could not have asked for a better outcome thanks for all of your efforts. it was a pleasure meeting and working together with you and your service team. you were always on hand to help me and to return ALL my calls and answer my questions. again thank you very much and I hope to stop by n say hi next time Im in for my oil change. I would for sure tell my family n friends that your service department is great and everyone I have dealt with has been very nice n worked well with me. a special thank you to Peter in ur service dept. I would be willing to speak with anyone from honda and tell them as well that my experience with you and your service department was very fair and honest. if I had to rate my experience I would certainly give you the highest rating in all areas... 10 for sure. P.S. I just love my 2015 honda fit....
judy wisniewski
Jan 21, 2015
I bought out my lease on Monday 1/19/15 with Dave..It was easy, smooth transition and Dave even had my car detailed so it looks brand new !
mtu1223
Jan 20, 2015
Bought a new Honda Civic from Steve. No hassle, and provided one of the best shopping experiences I have ever had. He listened to my needs and provided straight forward pricing. He gave me the best deal in town and was willing to go the extra mile. Will be buying from him again, you should too!
AC
Jan 20, 2015
Top notch service from start to finish. We found the car we wanted on cars.com. It was a hard to find color for a Honda Accord. Called on Friday night at 5PM. Internet sales person Megan confirmed inventory and gave us pricing info. We got to the dealership at 6PM, and sales rep Cara Zawadzki gave us Rolls Royce service. Informative, professional, knowledgeable, neutral, and focused on getting us what we wanted. Information, not pressure, and pricing that left everyone else out in the cold. She helped with the add on accessories and was great at providing a good perspective on any upgrades. Honest. Knew the car inside and out, and knew how to explain the technology. Walked everything through, left no detail out, and got us out the door with our new car in about three hours. Finance department was very helpful with options, and again high information and low pressure. This is the place to come. Of all the places we went to, DCH Kay had the best service and the best price. Very hard to get both these days in one place.
Andrew
Jan 20, 2015
Went to this dealership expecting the same routine that I experienced elsewhere, but to my surprise this place was way different. To start out my salesperson Brandon was friendly and professional and made me feel very comfortable right from the start! There was no sales pressure and I was so impressed on how knowledgable he was about the cars I liked. He was honest and really just wanted my experience there to be hassle free. The incredible thing here is that even after buying a car the service here does not stop at all! Brandon has been with me the entire process even after I have the car in my possession. For me having three young children at least I know in the future where to buy a car for them when their ready! If you are looking for a pleasant , honest, friendly, professional, and pressure free experience this is definitely the place for you! And when you come here ask for Brandon Robles because you will not be disappointed! Great service 24-7 with a smile!
lisa p
Jan 19, 2015
Scott is a great salesman--- I was car shopping all day and was at the end of my searching... I was tired and aggravated and sick of every dealer and salesman I had seen. I always buy my cars at Honda of freehold and was very disappointed with their service -- so I was in search of a dealer I could trust. Scott helped me and even though I told I was not buying a car that day--- guess what -- I did! he was honest and helpful and concerned that I get a safe and comfortable car... I would highly recommend the dealership and my salesman! it was a smooth process that is usually worse than going to the dentist! finally a salesman and dealership that care about their customers--- I am telling everyone I know! Lisa Padula
lisa.caporicci.7
Jan 19, 2015
Scott is a great salesman--- I was car shopping all day and was at the end of my searching... I was tired and aggravated and sick of every dealer and salesman I had seen. I always buy my cars at Honda of freehold and was very disappointed with their service -- so I was in search of a dealer I could trust. Scott helped me and even though I told I was not buying a car that day--- guess what -- I did! he was honest and helpful and concerned that I get a safe and comfortable car...I would highly recommend the dealership and my salesman! it was a smooth process that is usually worse than going to the dentist!finally a salesman and dealership that care about their customers--- I am telling everyone I know!Lisa Padula
jlr1127
Jan 19, 2015
I bought a great 2000 Honda Civic from Jeff back in Sept! It ran great, and looked beautiful. He worked with my budget to help me get what I needed. A few months later I unfortunately got into a car accident and had to get a new car. The first thing my fiance and I thought of was we have to go back to Jeff! When we back I wound up leaving with a 2003 Honda Civic with the help from Jeff and Vinny! Real honest people doing real honest work. I recommend all my family and friends to go there and now I recommend all of you!! Thanks DCH Honda!
Tiffany
Jan 18, 2015
Justin was referred to us by Max in the service dept. who by the way was excellent!!! We were stressed out going in because my 2005 Honda Pilot was having issues and was towed there. At the same time we were looking for a used car for our son but didn't think we would be able to afford anything from a dealer. After a little bit of negotiating, Justin was able to give us a little more for the trade-in value and get us into a 2012 CRV that I test drove! I was thrilled! We then dealt with Stephen Chung from the finance dept. who was AWESOME! We don't' exactly have the best credit but he worked with the banks until he was able to get the best deal. While waiting for the finance dept. to get through, we started looking at some used Hondas located across the street at DCH Motors. Justin helped us to review all the used cars within our price range and then sent us across the street to Jeff Gutkind to look at cars for our son. At this point it was 5:00. We were tired and hungry after being there since 11am! Jeff is a character! He made buying this second car a pleasure and completed the transaction in record time! I would highly recommend all of these gentlemen to friends!Honorable mention goes to Paul Kittner ,who while waiting for Justin ,let us sit in his office while he pulled up the cars online that we were interested in. Very hospitable - offered us soda or water out of his personal fridge. BRAVO DCH Kay Honda! My only suggestion would be to have some sort of sandwiches or pizza available for sale ( if not complimentary) for people who have to be there for 8 hours! Hungry people are cranky people! Overall a great buying experience.
Miz39
Jan 17, 2015
Ed is an outstanding sales consultant. Makes the buying experience comfortable. Related to our needs, heard everything we said. The sales manager Mike is very easy to deal with too, they gave us a super price on a loaded pilot! They are very considerate and delivered on all promises made! Also Armando had the purchase completed in minutes. By far the best experience we have had purchasing a car!
djc121683
Jan 17, 2015
From start to finish I had a great experience. Scott went above and beyond to get me the right vehicle and was very knowledgeable and accommodating. There was no pressure and it was a very relaxed environment. Everyone was very friendly and helpful. Would definitely recommend him to anyone looking for a new or used car.
tjfoderaro
Jan 16, 2015
I went in to lease a new Honda Accord to replace my 4-cylinder 2012 Accord. I was greeted by a very friendly salesman named Ron Marino, who mentioned he had a 6-cylinder 2015 Accord with a few thousand miles on it that he could give me a good deal on. I test drove the car with my son and loved it. And sure enough, Ron and his team came up with a price I could afford. So now I'm driving an Accord that's far more powerful and more luxurious than what I was used to. I've bought or leased my last three cars from DCH Kay Honda -- and I know I'll be going back for my fourth! Thanks to Ron and the whole crew at DCH Kay Honda!
Kenneth
Jan 16, 2015
Car buying has always been a stressful experience for us. I knew form the moment Susan opened the chat box online that we were in the right place. On our first visit to the showroom we left with a "new" certified used car. Fantastic!
cuddles1
Jan 15, 2015
Nader Awad was the best from the minute we met him. He was so professional and very knowledgeable. He made our buying experience a very pleasurable one. I would definitely recommend using Nader for your next buying experience.
Hernandezj1
Jan 14, 2015
I am in the military and my father recommended this dealership. As soon as i walked in they where really nice and helped me out as much as they could the dealer i worked with was great and he found the car i was looking for.
Mauricio Pereira
Jan 14, 2015
Jeff and the DCH team were outstanding in the service during my last purchased of a 2010 Honda Fit. Jeff was extremely knowledge about the vehicle and absolutely honest about the process. He was so kind to even bring lunch for my daughter, my wife and myself while we were waiting for the vehicle to be ready, which was under 1 hour ! We were so impressed and happy with our purchase and the treatment we received, I would for sure highly recommend visiting Jeff first if you are Car Shopping, thank you
bcharbs
Jan 13, 2015
I had an awesome experience with Gene! He was extremely knowledgeable, honest, friendly and worked really hard to get me in a vehicle at my price point. I"d recommend anyone to go to Gene at DCH Kay Honda! Thank you, Gene!
Mauricio Pereira
Jan 13, 2015
Jeff and the DCH team were outstanding in the service during my last purchased of a 2010 Honda Fit. Jeff was extremely knowledge about the vehicle and absolutely honest about the process. He was so kind to even bring lunch for my daughter, my wife and myself while we were waiting for the vehicle to be ready, which was under 1 hour ! We were so impressed and happy with our purchase and the treatment we received, I would for sure highly recommend visiting Jeff first if you are Car Shopping, thank you
Carol
Jan 12, 2015
This was our first experience with Honda and we found Scott Wendling to be the ideal salesman and a good representative of Honda and the entire staff of DCH Kay Honda. He took time to answer any concerns and a lot of time with us explaining all details of the CRV+++. Once my SUV arrived Scott and I went to the vehicle and he went over all the details of the car from the Bluetooth to the heat, I was extremely impressed with Scott as an individual and a salesman and would recommend him to anyone interested in buying a Honda.
GMC
Jan 11, 2015
I don't usually like Used Car Dealers or Used Car Salesman but I must give kudos to this establishment. I had a very good experience or I wouldn't be writing anything. Good job. So far I enjoy my vehicle a 2011 Acadia.
rj1234
Jan 10, 2015
This dealership was friendly, inviting and extremely helpful in aiding me to find the best car fit for myself. Jeff Gutkind assisted me through this process with great friendliness, patience, and customer service. Would definitely recommend to anyone in the area who is looking for a place and dealership to make their car shopping experience smooth and pleasant.
Mike
Jan 9, 2015
i leased a 2015 fit and couldn't be happier. Ray was very knowledgeable about the car and got all the paperwork done for us in an organized and timely manner. I would recommend him to anyone looking for a Honda. The overall experience was great.
me
Jan 8, 2015
I bought a car with the used dealership and everything looks great. The fact that I had to wait for my title for 18days after being given a 20-day temporary tag didn't go down well with me. After several calls on many days after the sale, I was eventually sent the document.The document states if not presented within 10days, a fee will be charged - which was rightly charged. I had to go to the BMV on the last day of validity to avoid a suspension according to state requirements in the SNOW and definitely a long wait unplanned. Everything else was good but the followup was not the best if I had to call several times to get a documentation I should have received on the sale date or few days later - especially when I had placed a deposit before sale date.
susie
Jan 7, 2015
Art Smith helped my son and I in the process of buying a used car. The experience of looking and test driving the Honda accord that we did buy was a total pleasure. Art was very helpful with informing us of all the cars features and comparing cars for my sons needs. Thank you Art!
Sandy
Jan 7, 2015
This is the third time I have purchased or leased a car from Kay Honda. They are incredible. They make you feel comfortable and do a great job answering all your questions. Stephem Severio took the time to work with me without being the stereotypical pushy dealer. He was kind, funny, and a great help in assisting me in making my decision. I truly felt that I was more then just another sale to him. I look forward to working with him again in the future!
Sandy
Jan 6, 2015
This is the third time I have purchased or leased a car from Kay Honda. They are incredible. They make you feel comfortable and do a great job answering all your questions. Stephem Severio took the time to work with me without being the stereotypical pushy dealer. He was kind, funny, and a great help in assisting me in making my decision. I truly felt that I was more then just another sale to him. I look forward to working with him again in the future!
Jay
Jan 6, 2015
Jeff has a great quality of making you feel like a friend while providing superior service to his customers. I applaud this man and hope he can train others in his ways. I would recommend him in a heartbeat! Thanks again Jeff for helping my daughter and I.
Samudra
Jan 5, 2015
My family and I have bought five cars from this dealership, including two this past year. The sales reps and their leadership team do a phenomenal job of understanding what you're looking for and matching you to the right car. We do a lot of price research online and speak to other dealerships in the area, but we always come back here.
bcglb1957
Jan 4, 2015
This is my 4th Honda since 2000 I have purchased from this dealership. Love the hassle free experience I've enjoyed with every purchase. Jim O'Brien and Chris Mazzeo made sure we drove home with a new Honda Accord. The automobile we came to purchase was sold the day before and the only 2014 left over was one with options that brought the price up more than we wanted to pay. Jim and Chris worked with us on a price we could afford, and we now have a new car. There is no other Honda dealership I trust and would purchase a Honda from. I've had 2 Toyotas though I enjoy the cars, the dealership experience was not pleasant and fun. DCH Honda is stress free.
Craig H.
Jan 4, 2015
I have to say I was shocked at how easy and painless it was buying my 2015 Accord sport at DCH. I worked with Megan in internet sales beforehand and closed the deal with Nader. My car was appraised more than I expected and Nader was extremely accommodating. He was very knowledgeable and was able to answer all questions. Love my car and will definitely refer friends and family.
BCGLB1957
Jan 4, 2015
This is my 4th Honda since 2000 I have purchased from this dealership. Love the hassle free experience I've enjoyed with every purchase. Jim O'Brien and Chris Mazzeo made sure we drove home with a new Honda Accord. The automobile we came to purchase was sold the day before and the only left over was one with options that brought the price up more than we wanted to pay. Jim and Chris worked with us on a price we could afford and we now have a new car. There is no other Honda dealership I trust and would purchase a Honda from. I've had 2 Toyotas though I enjoy the cars but the dealership experience was not pleasant and fun. DCH Honda is stress free.
Kylie89
Jan 3, 2015
You couldn't have asked for a better salesperson than Phil! Not only did he get me a great deal but be was so fun and friendly the whole way through. Couldn't have been a better experience getting my first new car!
drcraigmac
Jan 3, 2015
I have to say I was shocked at how easy and painless it was buying my 2015 Accord sport at DCH. I worked with Megan in internet sales beforehand and closed the deal with Nader. My car was appraised more than I expected and Nader was extremely accommodating. He was very knowledgeable and was able to answer all questions.Love my car and will definitely refer friends and family.
Vbruno
Jan 2, 2015
Ronnie showed our options and after answering all our questions we could choose the best one. We love our civic and we'll be back for our next car. Thanks Ronnie your help was priceless.
mzieminski92atgmail.com
Jan 2, 2015
The experience was easy enjoyable good deal informative and the price amazing. I would recommend this dealership and this employee if you are looking for a used car and a good deal!
JLo621
Jan 1, 2015
Ron Marino, our sales associate, is the reason we bought at DCH Kay and the reason we bought a Honda. We love our new '15 Civic EXL, but Ron and Stephen (finance manager) were the real reason we bought a Honda. Btw, this is our fourth new Honda purchased at DCH Kay, and although we have always liked this dealership, this was by far our best experience.
Ro0522
Jan 1, 2015
Ronnie showed our options and after answering all our questions we could choose the best one. We love our civic and we'll be back for our next car. Thanks Ronnie your help was priceless.
stephenlee0932
Jan 1, 2015
Hello my name is Stephen Lee.I had such a wonderful experience buying my first Honda!.I absolutely LOVE my CR-V and a big thanks to Maria Calabrese for making it a pleasant and happy experience..She is so helpful and I would recommmend anyone buying a new car to go see her!...Thanks again Maria..Happy New Year!
JLo621
Jan 1, 2015
Ron Marino, our sales associate, is the reason we bought at DCH Kay, and the reason we bought a Honda at all. No pressure. Knowledgeable. Respectful. Historically, I find the car buying experience one of my least favorite activities in life, however Ron and Stephen (DCH's finance manager) changed my opinion of this process. They were great! If you are thinking of buying at DCH Kay, make sure you ask for Ron and Stephen. This is our fourth purchase from DCH.
Peter Elliot
Dec 31, 2014
Just purchased my second Honda from DCH Kay Honda in Eatontown. Everyone went above and beyond to make it happen.
Ashapiro17
Dec 31, 2014
had a good experience and a new car from you guys Steves was a great help! I Will recommend people to come and look at cars
lshapiro
Dec 31, 2014
Steve, and everyone I dealt with at DCH were professional, helpful and a pleasure to work with.Would definitely come back and recommend to others.
marysk64
Dec 31, 2014
It was a breath of fresh air to find a car dealership that was a pressure free experience. Our salesman, Scott helped us through the process and did not pressure us at all. We will recommend them to all our family and friends.
vasur
Dec 31, 2014
We just bought a Civic hybrid from Kay Honda. Ron Marino guided us in the buying process. He was patient and friendly and helped us select the car we wanted at an excellent price. My overall experience was outstanding.
Wayne Marcy
Dec 30, 2014
I just bought a new Honda Civic from Kay Honda. Steve Simon was my sale consultant and I was very impressed with his skills and the service I received during the sale. What was real nice was I asked for a price before I came in and Megan sent me a quote and Steve honored it when I test drove the car. I commented to one of my co-workers today that DCH Kay Honda was the smoothest car buying experience I ever had! Driving my new car to work today was great fun, Thanks Steve, Megan and Pat from Kay Honda! Wayne Marcy
Kathy
Dec 30, 2014
My experience was painless. For the first time at a dealership, I can say that I am 100% happy with the total experience. My sales rep Nader was awesome. He kept me smiling throughout the process. And my finance rep was very knowledgeable and quite helpful. Thank you sir for that. I walked out not only with a gorgeous Honda Accord, but also with a great experience. I will recommend not only DCH Kay Honda but also Nader. Special thanks to him.
Linda D
Dec 29, 2014
My mother found the best prices and selection at DCH Kay. Our sales agent, Maria Calabrese, was a pleasure to work with and managed to completed all of the paperwork for a trade in and new car lease in less than one day. She took extra time to give us a thorough demonstration and explanation of all the features of the new car which was appreciated very much!
lorik
Dec 29, 2014
Everyone at Kay Honda was very nice to work with. Our salesman Scott found us a CR-V for a great price. He was very knowledgeable about the vehicle and he spent extra time showing us 'around' all its features. We definitely recommend Scott and the whole Kay Honda team!
SueB
Dec 29, 2014
My experience started out via an internet search. Susan reached out to me via email. I came to the dealership and met Ray Furslew my salesman. Ray listened to my needs and was friendly, knowledgeable and patient regarding my needs. We were able to meet my financial needs as well as obtain the Honda CRV that I wanted. The financial dealing was done with Pat Connelly and he was also knowledgeable as well as friendly and had a great sense of humor. My experience at DCHKay Honda in Eatontown was OUTSTANDING! Highly recommend DCH Kay and all of their outstanding employees
Wayne Marcy
Dec 29, 2014
I just bought a new Honda Civic from Kay Honda. Steve Simon was my sale consultant and I was very impressed with his skills and the service I received during the sale. What was real nice was I asked for a price before I came in and Megan sent me a quote and Steve honored it when I test drove the car. I commented to one of my co-workers today that DCH Kay Honda was the smoothest car buying experience I ever had! Driving my new car to work today was great fun, Thanks Steve, Megan and Pat from Kay Honda!Wayne Marcy
hmalino
Dec 28, 2014
Nader helped me get my first car when I went with my parents. He was knowledgeable and not too pushy and we were able to work out a deal! I am very satisfied with my civic!
Atorres151
Dec 28, 2014
My husband and I had prepared ourselves for the negotiation stage that goes on when purchasing a vehicle needless to say it was not even necessary. We went in Jeff greeted us at the door and it was smooth sailing from the word go! Truly a great experience hands down I will recommend Jeff and DCH to anyone I know in the market for a new or used car, extremely pleased with the entire experience! Thank you Jeff for all your help we are so very pleased with our purchase
heather1992
Dec 28, 2014
Nader helped me get my first car when I went with my parents. He was knowledgeable and not too pushy and we were able to work out a deal! I am very satisfied with my civic!
Atorres151
Dec 28, 2014
My husband and I had prepared ourselves for the negotiation stage that goes on when purchasing a vehicle needless to say it was not even necessary. We went in Jeff greeted us at the door and it was smooth sailing from the word go! Truly a great experience hands down I will recommend Jeff and DCH to anyone I know in the market for a new or used car, extremely pleased with the entire experience! Thank you Jeff for all your help we are so very pleased with our purchase!
cmanning
Dec 28, 2014
After exploring other car dealerships my husband and I found that DCH Honda was the most compatible with our needs, and what we were looking for when buying our first car. Steven Simon made the process of picking out our car very easy. After a test drive and going over payment plans and the features of the car I felt confident with working with Steven on buying a car. I would recommend Steven Simon and his coworkers to anyone who is looking to buy a new car.
Barry
Dec 27, 2014
This was the best experience I have ever had buying a used car. Jeff was great. I was given a very fair value for my trade in. All in all it was a pleasant and relaxed couple of hours until I left with the new car. I will definitely look up DCH Kay and Jeff next time I'm in need of a car!
None
Dec 27, 2014
Steve Simon was extremely helpful and competent. I would ask for him the next time I buy another car. Steve was extremely personable and a competent salesperson.k
Virginia
Dec 26, 2014
Never was offer to test drive. Purchased a used Acura DMX 2 days later notice water in the SUV. Called them apparently they would fix it. Car sat at the dealer for week and a half. Apparently the problem was fixed. The vehicle not only has water all over but they give you the run around. Stay away don't buy anything from them.
Whyman
Dec 21, 2014
I wanted a new, 6-cylinder, fully-loaded Accord. Trading in a 2007 6-cylinder Accord in great condition that I leased-then-purchased from DCH. Trade-in price was good and the Demo model fit my wish list at a reduced cost. With my savings I purchased a premium service, warranty and safety package. I'll be adding two drivers to the household over the next four years. I'll buy my cars from DCH Kay Honda.
YancyT
Dec 20, 2014
I wanted a new, 6-cylinder, fully-loaded Accord. Trading in a 2007 6-cylinder Accord in great condition that I leased-then-purchased from DCH. Trade-in price was good and the Demo model fit my wish list at a reduced cost. With my savings I purchased a premium service, warranty and safety package.I'll be adding two drivers to the household over the next four years. I'll buy my cars from DCH Kay Honda.
chattycat
Dec 18, 2014
I went in with my fiance to look for a good used car with good mileage . Jeff was very nice and helpful. Took us for a test drive was very patient with all the questions we asked. Overall really good experience, I took my car home same day so I was very happy about that. The only thing I was and am concerned about is the car didn't come with any kind of warranty. So keeping fingers crossed I don't have any trouble. I would recommended this dealership to anybody .
drp07753
Dec 15, 2014
I needed a used family minivan as the transmission went out on the 2003 Ford Windstar. Have been looking for a few weeks via the internet for a low mileage decently priced minivan. By chance I looked through the DCH Kay Honda website and found what looked like a low mileage 2004 Dodge Grand Caravan. My wife and I stopped by after work and the initial salesman, Brandon, couldn't have been nicer or more professional. He allowed us to drive around town and then the highway to get a feel for the vehicle. When we decided to buy my wife and I were not looking forward to the dreaded salesman haggling. Jeff Gutkind could not have been nicer. After the normal back and forth, we agreed upon a price and before you knew it, I was driving off the lot with our new (used) family minivan. If you need a quality used car, stop by and see Jeff!
JnnAnder9
Dec 14, 2014
I would highly recommend this car dealership and the professionalism that comes with it. I recently purchased a vehicle from here and had a simplified and great experience doing so. Steve Simon was very knowledgeable, personable, as well as accommodating. He did not put pressure on the sale and answered all of my questions. Mike in charge of sales was also very helpful. Overall, I had a great experience at this dealership and if you are unsure of where to begin in the car buying process, start here.
reppertbrian
Dec 12, 2014
The lease of our previous car was up and we decided to head into the dealership to price out options. Phil and Anthony were great and helped us out. The transition from old lease to new was seamless and painless. Phil especially was nice and his attempts at humor were generally well received. Will I come back to DCH Kay when this lease is up? Absolutely!
karen-rauth
Dec 11, 2014
Best car buying experience ever!! No game playing worked out a great deal and financing!! Would buy there again!! Thanks Jim, you were such a big help, this is our first Honda and we love it! We have dealt with many dealerships over the years and we would definitely come back to Kay Honda, they did not play games and Jim Obrien was very helpful in getting us into the right vehicle for our needs. Thanks again!
Karen & Bill
Dec 10, 2014
Best car buying experience ever!! No game playing worked out a great deal and financing!! Would buy there again!! Thanks Jim, you were such a big help, this is our first Honda and we love it! We have dealt with many dealerships over the years and we would definitely come back to Kay Honda, they did not play games and Jim Obrien was very helpful in getting us into the right vehicle for our needs. Thanks again! We did our trade in and bought a new SUV within 3hours and we were on our way.
KACmontclair
Dec 3, 2014
Jeff made my car buying experience effortless. I would send everyone I know to that dealership.
kimberly.chandler.9
Dec 3, 2014
Jeff and Michael are the best. You realize you are in for a treat right away, because Jeff always answers the phone on the first ring. In a world where customer service is an urban myth these gentlemen make you believe again. I would definitely recommend this dealership to anyone looking to purchase a vehicle..
CharlesC1
Nov 30, 2014
I know I speak for many when I say buying a car can often be a "horrifying" experience........Upon entering DCH Honda, I was met by Cara Zawadzki. Cara was very knowledgeable, very professional, and made me feel like a friend instead of a customer. She made the process from beginning to end a pleasant one........Since I was serious about purchasing a new Honda CRV, it was important to meet up with someone with the skills to make a sale possible.......I was so fortunate that Cara was the person who greeted me at the door. She handled all aspects of the sale expeditiously.Can buying a car be a pleasant experience?....the answer is yes if the salesperson is Cara Zawadzki.
Pziegenfus
Nov 30, 2014
went to dealer yesterday to get new car. Wasn't sure if I wanted a new Fit or Civic. Was matched with salesperson Steve Simon, He took me out to see both cars, test drove them, then worked with me to create a deal I couldn't walk away from. Overall the experience wasn't what I expected, and it turned out to be a very positive experience. If you live in the NJ shore area and are looking for a Honda, I would highly recommend GOING TO DCH Honda and looking up Steve Simon.
Rick Goodwyn
Nov 30, 2014
Ray was very professional, transparent and very helpful. I would highly recommend him to other friends and family when looking for a new car or lease.
D.M.H.
Nov 29, 2014
I dropped by just to window shop on my day off and ended up meeting Vinny and Jeff. A short time later they offered me a deal I couldn't walk away from on a late model Volvo C70. They were low pressure and very professional. They gave me a very fair value on my trade in against a very fair asking price on a nice Volvo. I wasn't planning to buy a car today but the total experience and the deal made me a buyer. I'm noted to be a tough sell but these guys made it a pleasurable purchase. I'll be back again.
Ernie Guia
Nov 29, 2014
When my family went to the dealership we were not expecting to necessarily make a purchase that day. However, after a few hours of looking at different cars and several test drives we ended with a great car. Cara was extremely helpful and patient throughout the entire process. She helped us find the type of car we were looking for. Additionally, she clearly explained purchasing process as we went from step to step.
Cara Z
Nov 28, 2014
Cara Z our salesperson was wonderful in explaining to us not only all the functions of the vehicle during the test drive but also directed us into the best financial monthly payment plan that fit our needs. We drove off the lot with our new car feeling totally confident that we made the right choice. It was a great feeling, no buyers remorse here.My family is happy to be a part of the DCH Kay Honda family. Mike Little the sales manager did also a great job getting the deal done The Chapman Family wishes Cara and Mike a Happy Thanksgiving, Merry X-Mas, and wonderful New Year. Thank you Guys George, Leigh, Kyle, and our new 2014 Honda civic
anthonybocco
Nov 28, 2014
I wanted to thank Cara in assisting me in my purchase of an Accord. I was replacing an older one, and her knowledge, courtesy, and professionalism were excellent. She made me feel relaxed through the process and was she very thorough. It was easy to see she was very well versed in the model and she was also a pleasure to work with. If I was to buy another Honda-I would see her!In addition her manager Anthony, and the finance manager Steve were both excellextalso.Thank you, Anthony B.
Carolinestyz
Nov 28, 2014
We had a fantastic buying experience today at Kay Honda! Definitely made this holiday season a little brighter!! The staff was super friendly and very accommodating. Our Sales associate Scott was able to make our deal affordable and the experience pleasant!! Made my dreams of owning my own car true!
Roxyanny62
Nov 26, 2014
Thanks to our sales Rep, Steve Morse, buying our new CRV was a most excellent experience. He was very patient while we were deciding which car to purchase. His expertise was very helpful throughout the process of our new car purchase. We would highly recommend Steve Morse and DCH Kay Honda to our family and friends. We would also like to thank Pat Connelly and Megan Eaton for their help as well.
Lvh0811
Nov 25, 2014
This was my first time buying a car and Nader Awad made the process simple and painless. I had visited another dealership and decided not to purchase a vehicle from the other dealership due to the salesman. I could not have asked for a better experience and the level of customer service that Nader provided was exceptional. I would happily recommend any of my friends and family to visit DCH Kay Honda whether it is to purchase a vehicle with Nader or to have their vehicle serviced at this dealership. -Lucy
dr1992
Nov 24, 2014
True professionals with great work ethic. There was no hugger-mugger involved during the transaction or the sale of this car, which made the whole experience wonderful! This is my first car purchase and I believe that Vincent and Jeff are outstanding workers at what they do. Thank you!
Ltuosto
Nov 22, 2014
I traded in my Crv for a pilot to meet the needs of my growing family. Scott and Adrian were very helpful and understanding of my needs while giving he the best price possible. I highly recommend!
Jeff Geist
Nov 20, 2014
I worked with Jeff on a car I was very interested in and a deal was just about made. I was planning on coming back in a few days to finalize things, trade in my car, and buy a car. The next day, I was told after the fact, that the car I was looking at was in fact sold that day. A phone call would have been appreciated to give me a chance to still buy the car I was interested in.
teamnissan2012
Nov 20, 2014
Our sales rep, Ed was incredibly helpful. He got us the price we wanted and stopped at nothing until we were happy!! Thank you DCH!
prasad7nara
Nov 18, 2014
I purchased my first car from this dealer.I visited couple of other dealers but customer service was not good at those. I would recommend this dealer. My experience at this dealer is very good.
On the road again
Nov 18, 2014
Salesman Paul Kittner and got us a good deal on our first Honda. He is friendly, patient, polite and knowledgeable, and after the sale spent significant time with us to make sure we understood all the bells and whistles on the model. Very pleasant to deal with! Stephen Chung in Finance was wonderful -- no pressure on the extended warranty, just laid out the options and answered questions so that we could make the selection best-suited to us. Best finance atmosphere we've EVER had - not the arrogant, pushy atmosphere we expected from past experience.
logan.lentz.9
Nov 17, 2014
The employee who worked with us was very friendly. We were greeted as we arrived and got started with the process right away. The dealership worked with us until we could come to terms that we could afford, and we were very satisfied with those terms. We truly appreciate their effort in making our trade in for a much needed larger car possible.
doags33
Nov 17, 2014
The employee who worked with us was very friendly. We were greeted as we arrived and got started with the process right away. The dealership worked with us until we could come to terms that we could afford, and we were very satisfied with those terms. We truly appreciate their effort in making our trade in for a much needed larger car possible.
dana.l.santiago
Nov 16, 2014
Rustam Kuchkorov was amazing, it was the best car buying experience we have ever had. Rustam was not only friendly and helpful but was not pushy ad so many dealers are. He made us comfortable, showed us options and worked within our budget. He did his best to keep our payments right where we needed them to be and made sure that we were completely happy with the deal that we were getting. Rustam is the person to ask for, and I hope he is there when we are ready for our next car! Truly couldn't be happier!
Akiana
Nov 15, 2014
Sales person and business manager were extremely helpful, working well into the night to complete all the paperwork (which was extensive). I certainly recommend this dealership.
roshan34
Nov 15, 2014
This is my first experience. Got my own Honda, I'm so happy! Thanks to Maria Calabrese and Manager Anthony. They are amazing, they are helpful and friendly. I recommend to go to Maria Calabrese and Manager Anthony.
Timboslice
Nov 13, 2014
Steve was a pleasure to work with. He helped me find the best car for my budget. He taught me everything about my car even after closing time. I couldnt ask for better.
mailiang
Nov 13, 2014
I own a restored 1993 Honda Civic Del Sol Si. Had an issue with the cruise control. Contacted the service director, and after a very short wait, he had his technician spend about an hour and a half on my car, performing a complete diagnosis, at no charge! Thank you Kay Honda!
starchild979
Nov 11, 2014
Steve went above and beyond in helping me find and buy my car. I was looking for a certain type of car and he was very patient and honest and helpful in helping me find and obtain this car. Having met with several other dealers in this search at different Honda locations, I have seen the range of people out there selling cars. Steve was above even the best I had met. He was very upfront and took time to explain any details and answer questions. He made sure I got a great price and a great car and I would recommend anyone looking for a car to make sure to see him!
Twebber67
Nov 11, 2014
A very satisfying car buying experience, Jeff was very professional and a pleasure to buy a car from. We would recommend him to any of our friends.
Cori F
Nov 10, 2014
I had gotten into an accident and was in need of a car. Being a person of plans and goals, it wasn't in my plan to have my first car go so soon. I was emotional and stressed, yet Jeff Gutkind of DCH Motors helped me find a reliable, used car that I could finance at a price a full time student could afford. Thank you, Jeff! I love my 2004 Honda Civic coupe!
kgunningham
Nov 10, 2014
This was my first car buying experience at a dealership. Ray sat with me for hours picking out a car and making sure everything came to a price that I desired. The guys at DCH Kay Honda - Ray, Anthony, and Steve showed compassion and bent over backwards to make sure I could get the car that I wanted. Considering I am 21 without a co-signer the process was difficult but they made it happen. Ray even went above and beyond by calling insurance companies to help me get the car insured. Thank you so much guys!
adams201386
Nov 6, 2014
I went there one night to discuss leasing a new Honda civic after meeting with a rep there and wasting my time not telling me any thing about the deals they have and keeps telling me the manager will be over to discuss with me the deals they have going on..He never came in .. after waiting about 30 minutes finally I gave the rep (who was just there delaying me from going home until the manager comes over) my contact information to call me when the manager is free and available . No one reached out the next day so I called and again that rep said to me "oh no called you " how about giving the manager a call ! I said OK so I called the manager did not answer then another sales rep called me his name is ray .... ray spoke to me briefly and asked me if i can come in so we scheduled an appointment and i went there looked at the car and took it to test drive . at first I didn't agree on the price then he called over his manager(Anthony) and after a long hassle over the price we agreed on a final price for leasing . we decided to wait till because they were checking with Honda billing about my existing lease and see if I can get a break on the over millage I had on the existing lease . So it came back that I will be responsible for the over millage so I said OK no problem . so I called ray to let him know i will be coming over to get the new car under the terms we agreed on and first he said to come on Tuesday i said to him I wold like to come Saturday so I got no response so I called the rep I first met there and told him about me coming in and finalizing the deal and that ray wanted me to come Tuesday so he said to me he will check in to that .... then I got a response from ray saying they can not give it to me for the price we agreed on .... I wold never recommend them to any of my friends horrible ?
Jefffink
Nov 4, 2014
I came in for a pre-owned Honda CRV for my daughter. It was recommended I see Jeff Gutkind.Jeff was pleasant, honest and knowledgeable. I purchased a 2004 Honda CRV. I am extremely satisfied with the vehicle. I would recommend anyone looking for a pre-owned vehicle to go see Jeff at DCH. .
Spence14
Nov 3, 2014
We purchased a CRV over the summer and had a wonderful stress free experience with our salesman. We recently brought in our parents that due to health issues with my Dad needed an experience that was speedy and stress free. It was that and more and my parents got a good deal. Ray and the rest of the staff were extremely helpful and caring. My parents leased a beautiful CRV as well and they love it. I would recommend the dealership to anyone who wanted to purchase a Honda. Thank you.
fwkelly
Nov 1, 2014
We purchased a Honda CRV two years ago at DCH and our "Stress Free" positive experience led us back to DCH to purchase a 2014 Honda Civic EX. Megan greeted us and introduced us to Steve Simon our sales representative. Steve was very friendly and had a relaxed style about him that put us as ease. He listened to us and he gave us very helpful information that assisted usin making our decision. Steve had us test driving a Civic in no time. Steve walked the entire lot showing us various color choices with options. We decided on a Civic EX. In no time -Steve had the car ready and was explaining how all the options worked and he also set them up for us. He also took the time to help us with a few CRV set-up options . Steve was organized and had us in and out with our new car. He made our experience stress free and pleasurable. We are very happy to have selected DCH Honda for our second new car purchase and it was easy working with Steve.
leonpar
Nov 1, 2014
This was our third time leasing a Honda from Kay Honda. Maria Calabrese, our sales person, was outstanding. She helped us get the car we wanted, answered all our questions and with the help of Manager Anthony we left Kays with our new lease, a Honda Accord EXL; I would recommend Kay Honda and Maria Calabrese to any one looking for a Honda dealer
cas257
Nov 1, 2014
This is my third CRV a 1999,2008 and now a 2015 that I bought at Kay Honda. Phil Holmes was very helpful and I would recommend him highly. He made the experience very enjoyable and I would buy another Honda in the future.
jix
Oct 31, 2014
Very pleased with our experience at Kay Honda. Nice people especially Phil and Mike the finance guy. Drove our new Odyssey home after just a couple hours. I strongly recommend them.
jixiu
Oct 31, 2014
Bought a new Odyssey from Phil at Kay Honda and had a rally nice experience. My wife and I did a lot of research and the team their lives up to their promise. Couldn't be more pleased with our new car.
dsanti
Oct 30, 2014
I bought a car from Dave radice a while ago, great experience, returned my other lease back and he took care of me..i will def purchase from him in the future .
Andrew Godzwon
Oct 30, 2014
It was time for my wife and I to upgrade our vehicle with news that we were expecting a son. Ray Furslew at DCH Kay Honda, was previously recommended to us from a close friend and we sure are glad we listened to her. We sat down with Ray and right off the bat was very charming, friendly, very knowledgeable, easy to talk to, and wanted to make sure we left with the best car for our family. After listening to all our needs/wants Ray helped make sure we picked the perfect car for our family.The whole experience was stress free from trading our old car in, to picking out the right C-RV for us. Ray made sure that he was part of the entire process from the moment we walked in to the moment we drove off including sitting with the finance manager which I have never seen before. This showed he truly cared about his customers and added that extra bit of effort that made him stand out and make the entire process very pleasurable. I will be sure to send someone to Ray if they are looking for a great car and person to deal with.
Rileykai
Oct 30, 2014
This is our third time leasing a honda and working with Dave Radice. We worked with him in 2008, 2011 and 2014. He makes the process smooth and enjoyable and we always feel like we got a great deal! We highly recommend him.
poseidon.san
Oct 29, 2014
This was my first time buying a car from a dealer, the experience was very pleasant and the sales guy Steve Morse was very helpful and friendly to work with. He even went out of his way looking for a floor mate in the rain to swap with one that was in the car that had a hole in it. This dealership also has a very impressive service center. I had brought my old 2000 Civic in for an oil change and they not only changed my oil but they also did a full inspection of my vehicle and gave me a full report on the condition of my vehicle. I definitely recommend this dealership.
Raghavan48
Oct 28, 2014
We bought new Honda civic fro Steve morse. Steve was friendly and professional at the same time. He brought us coffee while doing the deal. We are happy with him and the dealership. I would recommend steve morse to anybody who wants to buy a car.Raghavan
shunnewell
Oct 28, 2014
Thank you Steve for making our buying experience as stress free as possible!Your knowledge and your patience were outstanding. I will be sure to send someone to you if they are looking for a great car and person to deal with.
walshpete
Oct 28, 2014
I have leased 2 cars from Ray Furslew in the past 14 months and he is honest , direct , fair and easy to work with. If you want to save time and not play games for your next car call Ray. Patrick Connelly made the financial end a breeze as he was clear and concise in explaining all of the terms of the contract even at 9 pm as I arrived late. Megan Eaton set me up with the intoduction to Ray as I started my search on the internet and she got my attention with answering my requests in a timely matter with a fair price. Save yourself time and money next time and go directly to DCH Kay Honda in Eatontown, New Jersey you will not be disappointed .
I.T. Guy
Oct 28, 2014
Paul Kittner was our sales associate--he was very friendly and knowledgeable. We went in to the dealership after seeing an ad for a CRV lease in the paper. Paul worked with us to get an even better deal than the one advertised. This was our first time leasing, and he answered all of our questions, clearly explaining each step. He understood that our time was important to us and did his best to expedite the process. Pat Connelly finished up our deal, and just like Paul, he was very friendly and helpful. We would definitely recommend DCH Kay Honda!
Pete W.
Oct 28, 2014
I have leased 2 cars from Ray Furslew in the past 14 months and he is honest , direct , fair and easy to work with. If you want to save time and not play games for your next car call Ray. Patrick Connelly made the financial end a breeze as he was clear and concise in explaining all of the terms of the contract even at 9 pm as I arrived late. Megan Eaton set me up with the intoduction to Ray as I started my search on the internet and she got my attention with answering my requests in a timely matter with a fair price. Save yourself time and money next time and go directly to DCH Kay Honda in Eatontown, New Jersey you will not be disappointed .
Raghavan
Oct 28, 2014
We bought new Honda civic fro Steve morse. Steve was friendly and professional at the same time. He brought us coffee while doing the deal. We are happy with him and the dealership. I would recommend steve morse to anybody who wants to buy a car. Raghavan
I T Guy
Oct 28, 2014
Paul Kittner was our sales associate--he was very friendly and knowledgeable. We went in to the dealership after seeing an ad for a CRV lease in the paper. Paul worked with us to get an even better deal than the one advertised. This was our first time leasing, and he answered all of our questions, clearly explaining each step. He understood that our time was important to us and did his best to expedite the process. Pat Connelly finished up our deal, and just like Paul, he was very friendly and helpful. We would definitely recommend DCH Kay Honda!
bhiggsson
Oct 27, 2014
Jeff was great, the manager not so much. Wouldnt fix the glove compartment . It does not open. my fault I guess should have mad ea bigger deal out of it. Hopefully Jeff got him to agree going to pick up today.
bonniemc1
Oct 27, 2014
Jeff was so friendly and knowledgeable .. We would gladly recommend him to anyone looking for a car.. When we can afford to get a car we are going back to Jeff.. he had just purchased pretzels we sit down we are eating pretzels and he is explaining the entire process .. so friendly and fun. His manager came out to speak with us and he was also very nice.. Bonnie & Michael McSherry
Breeriz
Oct 27, 2014
Just getting my license the 10th of this month my mother introduced me to the amazing dealer Maria Calabrese for showing me a fantastic 2012 Honda Civic. Maria being extremely helpful with our budget and finances worked with us to find the best priced car which we happily purchased! I couldn't have asked for better service, she was excellent. Definitely highly recommended.
nbunis
Oct 25, 2014
We just purchased a Ridgeline truck tonight. The service was very friendly and professional. Our salesman, Paul, was great. Pat, the finance guy was also very helpful. We were very happy with our experience. This was our third purchase from DCH Kay Honda, and will not be our last.
Ben Skowronek
Oct 23, 2014
Honesty first is how they do business. No hidden agenda, no high pressure tactics. How every dealership should operate. Thank you DCH Honda. Till next time.
Emma's
Oct 22, 2014
Now I first must admit that I went to a previous Honda dealership before I walked in the DCH Kay Honda delearship on 10/17/14... I was overwhelmed and anxious beyond belief already assuming that my experience with them would be the typical horrible car salesman experience that we all have heard of... So when I pulled up to the lot being a woman and going by myself all my guards were up... But as soon as I walk to the door my car salesman Ray Furslew met me with respect, humility and a genuine smile which broke down my defenses a bit... He listened to what I wanted and didn't try to sale me anything less or more... He appraised my car and gave me the best possible deal... Took me for a drive and answers all of my questions without being forceful or intimidating... I told him and the finance manager Anthony what I wanted my payments to be and when the car I chose would not fit that payment they gave me an option for a different car that met my requirements... That alone meant a lot to me because they didn't try to put in a car that I could not afford and they didn't sell me a car of any less value or quality... The financing manager Steeve was down to earth... Respectful and friendly.... I requested the chance to write a review for them without them asking me because it is well deserve and they definitely have a customer for life
sport45f
Oct 22, 2014
We could not have worked with a more professional sales associate than Ray Furslew. He was friendly, not overpowering, honest, and a pleasure to deal with in what can be a very stressful purchase experience. Thank you DCH Honda.
tkbrogan
Oct 20, 2014
On Saturday 10/18 my wife Maryann and I visited DCH Honda to see about a purchase of a 2014 Blue Civic Coupe. I had made an appointment and received a quote through Megan in the DCH internet department. Megan greeted us on arrival and introduced us to Steve Simon our sales person. He quickly brought up the car we were interested in and took us on an informative test drive. Our trade was fairly evaluated and we sat down to make a deal. With very little pressure we came up with a price and a finance rate that was agreeable to Maryannand I. We then were introduced to our finance person Pat Connelly who was friendly and efficient and had us in and out quickly. Maryann picked up her new car this morning Monday 10/20 was greeted at the door by Steve who had the car cleaned ready and waiting. He did a excellent job explaining the cars features and how to use them. I would say the entire experience at DCH was above average and would highly recommend this dealership!Maryann Tony Kluxen
Elaine McKane
Oct 18, 2014
I had a very positive experience at Kay Honda. Ray was wonderful- very informative and thorough. His friendly demeanor put me at ease during this stressful time. He made the experience painless ! The entire dealership should be commended !
mdamelio1
Oct 18, 2014
THANK YOU so much to the dch kay honda in eatontown NJ, everyone there was beyond helpful and friendly and took the buying a car experience to a whole other level. everyone was awesome and my sales guy helped me get a price that best defined my budget and lifestyle. i am so happy with the car i am speechless. thank you so much!!!! a lot of people helped me so forgive me if i forgot anyone but everyone who worked there wanted to make sure i was being helped at all times, amazing customer service. Ray- special thanks to you my dude you are awesome and were so patient with me!!-Mark, 2012 Honda CV
elaine.garbarinimckane
Oct 17, 2014
I have nothing but positive accolades for the professional, friendly service I received at DCH Kay Honda. My salesman, Ray Furslew, was informative, friendly, helpful, and corteous. The entire experience was a positive one. Kudos to all !
mgranahan
Oct 16, 2014
Arthur Smith made our car shopping experience one of the best we've ever had. He was helpful from the first phone call to the delivery of the registration/plates. He was personable, helpful, and honest and made sure we were completely satisfied. Art Smith and DCH Honda will be our first choice for our next car!
kdtaylo
Oct 15, 2014
I recently leased my first new car through DCH and it was a great experience. Scott was great - very personable, informative, and helpful. We were not pressured and he went out of his way to find exactly what I wanted. Pat did the financing and he was wonderful too. Overall great, friendly people at DCH.
Urshanskiy
Oct 14, 2014
My wife and I had a very good experience when recently leasing our vehicle through DCH Kay Honda in Eatontown, NJ. Our salesman, Maria Calabrese was very helpful and friendly and made what can sometimes be a frustrating experience instead a very pleasant one. If you are shopping for a new or used vehicle, we highly recommend that you stop in to see Maria!
SORR3MMA
Oct 13, 2014
Arthur Smith is an exception to the rule about used car salesman. He makes buying a used car a total pleasure. He is no BS, friendly, patient and very knowledgable about the used car products he sells. Which is why DCH Kay Honda is our first choice when we are looking for our next car.A/MR
Lisamarie3765
Oct 10, 2014
My husband and I had a very good experience when recently leasing our vehicle through DCHKay Honda in Eatontown, NJ. Our salesman, Steve Severio was very helpful and friendly and made what can sometimes be a frustrating experience instead a very pleasant one. If you are shopping for a new or used vehicle, we highly recommend that you stop in to see Steve!
ctgregory
Oct 10, 2014
My wife had been looking for a very specific vehicle, and after several months of searching, found it at DCH Honda. Even though we live in NY, this was one of the easiest, stress-free car purchases that we've experienced, and Brian was the main reason for that. He has a great demeanor, was very knowledgeable, and was very prompt in getting back to us. Couldn't ask for a better sales rep. Pat Connelly (in Finance) also was great to work with. Excellent team!!!
Christine
Oct 9, 2014
I am unable to remove my original review of "Don't Go Here". I did receive a phone call from Adrian Acosta at the dealership and he was extremely apologetic. I hope that their customer service has improved and has learned from this incident. Thank you Adrian.
Moew362
Oct 7, 2014
My Sales person, Scott Wendling was excellent! He was pleasant to work with. He went out of his way to ensure I found a vehicle that suited my needs and would make me happy. He was extremely helpful and knowledgeable. I felt I could trust him. He is a very hard worker and should be commended. All of the people I interacted with during my visits to the dealership were eager to assist and very friendly and accommodating. I would highly recommend DCH Kay Honda to everyone!! Maureen W.
sparkofcreation
Oct 7, 2014
I am updating this review and removed my previous comment because for some reason I am unable to delete the original review. I had a terrible experience at this dealership, really terrible. I was finally contacted by Adrian Acosta and he was very apologetic. Thank you Adrian, I hope that your team has learned to be respectful to their customers.
Christine
Oct 5, 2014
Rude, Condescending, Nasty, Complete waste of time. DO NOT GO HERE! Doesn't even deserve 1 star! Megan Eaton....worked with her over the phone. She had called me at 5pm on a Saturday night to see if I was still interested in seeing a car. I advised her that I wouldn't arrive until 6:30pm, after business hours. She told me that would not be a problem, customers were still there and she would stay. I gave her my cell phone in case she needed to get in touch with me. Drove 1 1/2 hours from Cherry Hill and she had left for the day by the time I got there. Here's the worst part, the manager, a white haired, man, unfortunately I didn't get his name, greeted me and my husband and treated us as if we were crazy showing up late. We explained that we were working with Megan Eaton and that she told us she was working with us and agreed to stay late. The manager and his co-worker, instead of apologizing and offering to show us the car, said that Megan had left for the day and that they were closed. They didn't care that we had spent an hour and a half driving to see a car we were promised to be shown. We are previous DHC customers, had our check book in hand and were treated with such disrespect. Appalling! Shame on them. Is this how DHC wants to treat their customer? This is an example of how NOT to treat your customers.
TLs4Life
Oct 1, 2014
I bought another Honda! My lease was due to return so I decided to pick up a brand new Accord. I worked with Justin Amorim to pick out the one that I wanted. Color, Accessories...he made it quick and painless. Staff was super friendly and made me feel like part of the family. I even received a follow up call to make sure I was happy with the purchase... very appreciative. TLs4Life
Roxxistoxic561
Sep 30, 2014
We had been searching for a Jeep for my son for a few months. When I called the dealership to inquire about the JEEP I was interested in. The salesman was friendly, knowledgeable and went out of his way to take pictures of the vehicle before I drove down! When I arrived, the car was in great condition, but what made this experience the best I have ever had was the salesman! Louis White was such a pleasant surprise to deal with! Usually car sales is a drawn out and frustrating experience. This was anything but! I will be coming back!
Squandraw
Sep 30, 2014
After buying a Certified Pre-owned Civic in December 2013, I was back to replace a different car with another fine experience at Kay Honda. Hopefully I'm done buying cars for a while, but when the time comes, Kay Honda will be the first stop.Chuck Drawbaugh
Margiev
Sep 30, 2014
i would like to say that DCH KAY Honda is awsome! Not only was the salesman justin Amorim helpful and helped me pick out exactly what I was looking for. I always heard horror stories about how long it takes to buy a new car but justin was awsome and made it a very pleasant experience for me! I recommend everyone to go there! }
Charles Belokopyty
Sep 30, 2014
I first called DCH Honda, and was connected with Susan Antonios. We spoke briefly regarding the vehicle I was interested in. I believe we spoke a few times on the phone regarding pricing of the vehicle, and soon as we set a price she scheduled me for a test drive. Susan was honest, polite and extremely efficient with the processes. Upon me going to test drive the car, I received an email with a quote from Susan and I didn't even request it.. AMAZING.. Once, I arrived for my test drive, I was introduced to Scott Wendling, first off he was honest and he knew the car from the inside out and made me fall in love with the car! We exchanged a few laughs while in the process of purchase. He made my FIRST TIME experience want to buy my next car at DCH Honda, and see him again..I will recommend DCH Honda to anyone who is looking to purchase their car.The entire team at DCH Susan, Scott and Andrew are AWESOME.. Thank you guys..
ChristianneXL
Sep 30, 2014
Shopping for my daughters first car, we came across a Nissan Altima in great condition! Salesman was beyond friendly, made us feel very welcome! This was by far the best experience I have ever had in a dealership! I will recommend Louis White and the DCH Kay Honda dealership to anyone and everyone who is looking for a car! My daughter is so excited, it made her day!
margie venancio
Sep 30, 2014
I would like to say that DCH KAY Honda is awsome! Not only was the salesman justin Amorim helpful and helped me pick out exactly what I was looking for. I always heard horror stories about how long it takes to buy a new car but justin was awsome and made it a very pleasant experience for me! I recommend everyone to go there!
dkho
Sep 30, 2014
Bought minivan through Steve Morse. Very pleasant to deal with. He's honest and and they were very fair with the price of the car and the trade in. Will definitely buy another vehicle from him
ereview90
Sep 29, 2014
Very happy with my Honda Civic. Steve was friendly, helpful and made the process much easier than I anticipated. I would happily return to DCH & Steve as well as recommend to others!
Jilliankosinski
Sep 29, 2014
Ray Furslew at DCH Honda in eatontown sold me my first car. He was extremely helpful, honest and knowledgable. He made the process quick and painless and even helped me to get my own car insurance. I had never done any of this on my own before, and I'm confident I got a great deal and made an excellent choice.
steveprime
Sep 29, 2014
I just returned home with my new Honda Civic and could not be happier with the experience that I had. Paul was friendly and reliable. He helped me find the right car for me, and then helped me get it at the price I wanted to pay. I was able to come in on September 25 and leave stress-free on the 26th with the car I wanted. The whole staff was helpful in my process, but Paul was a standout. Most notable, it seemed like he had my back the whole time. I will definitely recommend DCH Kay Honda as long as Paul Kittner is there.
laschuttinger
Sep 29, 2014
Thank you Ed Garrigal for making this a great experience.None of the stress and pressure that you typically encounter at a car dealer.You were the first dealer we visited and left the same day with a car. I love driving my 2012 CRV so much, I would live in it, if my furniture fit!Many ThanksLori & Robert Schuttinger
steveprime
Sep 27, 2014
I just returned home with my new Honda Civic and could not be happier with the experience that I had. Paul was friendly and reliable. He helped me find the right car for me, and then helped me get it at the price I wanted to pay. I was able to come in on September 25 and leave stress-free on the 26th with the car I wanted. The whole staff was helpful in my process, but Paul was a standout. Most notable, it seemed like he had my back the whole time. I will definitely recommend DCH Kay Honda as long as Paul Kittner is there.
Chris Mitchell
Sep 27, 2014
I was looking to shop for a new car to drive but never expected to drive away the same day. Jeff and Vinny really put forth the work to make sure that I got a good car with low miles at a price that didn't break the bank. Great experience and I'd definitely recommend.
FranZ
Sep 24, 2014
24 Sep 14 - I drove from Annapolis, MD to buy our Odyssey from DCH Kay Honda. Overall this was the best car buying experience we have ever completed. Mr. Paul Kittner was customer focused and addressed all of our concerns. I would definitely recommend DCH Kay to family and friends.
VirgilNYC
Sep 24, 2014
I recently went to my local dealer with my 21 year old son to try to find a Certified 2010 to 2011 Honda Civic. I didn't like the vehicles that they had. The salesman said well these are your options. I told him you forgot one and we left. We began an internet search looking for our ideal car with the price range I wanted to pay and stumble across DCH Kay Honda. They had a full photo gallery with detailed descriptions that I set up an appointment and traveled 1 1/2 hours from New York just to take a look. I didn't regret it. The salesman Steve Severio was very knowledgeable and pleasant. I even saved an additional $500 through the Costco Auto Program. My son got what he wanted - a car with alloy wheels, moon roof and a spoiler. Most importantly I got what I wanted a reliable Certified Honda at a reasonable price. "He that can have patience can have what he will" - Benjamin Franklin
Zski
Sep 24, 2014
DCH Kay is the best experience to buy a car. Paul Kittner provided insight and support through the entire processes that should be applauded, Thanks, Paul!
DelsReview64
Sep 24, 2014
I recently went to my local dealer with my 21 year old son to try to find a Certified 2010 to 2011 Honda Civic. I didn't like the vehicles that they had. The salesman said well these are your options. I told him you forgot one and we left. We began an internet search looking for our ideal car with the price range I wanted to pay and stumble across DCH Kay Honda. They had a full photo gallery with detailed descriptions that I set up an appointment and traveled 1 1/2 hours from New York just to take a look. I didn't regret it. The salesman Steve Severio was very knowledgeable and pleasant. I even saved an additional $500 through the Costco Auto Program. My son got what he wanted - a car with alloy wheels, moon roof and a spoiler. Most importantly I got what I wanted a reliable Certified Honda at a reasonable price. "He that can have patience can have what he will" - Benjamin Franklin
fzarkowsky
Sep 24, 2014
24 Sept 2014 - I recently purchased a new Odyssey (KH42132) from DCH Kay Honda team - it was the best car buying experience. We visited multiple dealers and had many uncomfortable experiences with other dealers. I heard about DCH Kay from a friend and made contact. From first contact with Mr. Kittner I felt like my issues and concerns were important. Paul always answered my questions and made sure I was comfortable with responses. He helped me walk through my thoughts as I assessed options to make this important investment. I made the decision to drive from Annapolis, MD to buy the Odyssey because of this positive relationship. The DCH Kay team greeted us and we completed the deal quickly with no stress - we felt we were important. DCH Kay will be our first choice in the future.
rhodali
Sep 24, 2014
I got a free oil change after purchase a new civic. They replaced a bolt that required special tool to take it down under the oil tank means that you can not do oil change by yourself anymore. This is not right as a dealership service. The consumer should have the right to do oil change. They said you have to bring it back here for oil change. What do you think?
bj.corbett
Sep 23, 2014
I would recommend sch honda of eatontown the ovwrall exsperience was great .. i just think they coukd have worked with me a little more.with the price of.my payments.but other than im satisfied
Helen and Bill Hoffman
Sep 22, 2014
My wife went in first and was greeted by Steve Simon salesman, she told him what we were interested in, he went and checked and they had it right there on the lot.While I stayed in the car with my granddaughter who was sleeping. They worked out a deal by Steve coming out to my car while my granddaughter slept a number of times with questions and paper work for me to sign. We came back two days later without my granddaughter Evelyn and closed the deal Steve couldn't have been nicer and very knowledgeable about all the new features on our new Accord. Steve Chung our finance guy made our final paperwork go as smooth as glass, what a true professional. Steve has personality plus. Normally I hate this part but with Steve it was the best ever in the box time.
turtleruns
Sep 21, 2014
My wife went in first and was greeted by Steve Simon salesman, she told him what we were interested in, he went and checked and they had it right there on the lot.While I stayed in the car with my granddaughter who was sleeping. They worked out a deal by Steve coming out to my car while my granddaughter slept a number of times with questions and paper work for me to sign. We came back two days later without my granddaughter Evelyn and closed the deal Steve couldn't have been nicer and very knowledgeable about all the new features on our new Accord. Steve Chung our finance guy made our final paperwork go as smooth as glass, what a true professional. Steve has personality plus. Normally I hate this part but with Steve it was the best ever in the box time.
Vwescott
Sep 18, 2014
Scott and Armando are the guys to see when looking to buy a new Honda. They helped me find the car that is perfect for me. Love my new Accord!
Karla Matus
Sep 18, 2014
Our sales rep. Nader Awad was awesome, very patient and very knowledgeable, he work with us until we were completely satisfied and i got the car of my dreams. I am very happy and will recommend him to all my friends.Thank you again!
edwardcf
Sep 16, 2014
My wife and daughter had both bought cars from the DCH dealership and had a pleasant experience. I decided to try and purchase a car from them also. The experience was great! Our agent, Jim went through the process patiently with us as we have had problems with credit in the past. We were able to purchase a beautiful car for me. I highly recommend Jim and the DCH Motors team.
RLX_Pom
Sep 14, 2014
After being a customer of Kay Honda for many years, it was surprising how the new car buying experience has deteriorated there. The salesman and sales manager seemed disinterested and we certainly wanted to buy a car more than they wanted to sell one. Their casual attitude included not returning phone calls and absolutely no follow up from the dealership to try to make a deal. We took our business elsewhere and had a much better experience - there are way too many Honda dealers in the area to settle for this type of indifference. Very disappointed that so much has changed at Kay Honda - I will not return.
alyssapecorelli
Sep 14, 2014
Steve Severio is the best! He answered all of my questions, explained everything to me and even bought me a pizza! He really made buying a car fun and easy. I honestly learned a lot from him and he was so nice and helpful! Everyone there was extremely upbeat and cracking jokes which made my mom and I feel at home there, like we could trust them. Even though it took some time I wouldn't have wanted it to go any other way. I would definitely recommend DCH Honda of Eatontown to anyone and everyone that needs a car.
andrew.lovett.982
Sep 12, 2014
I've purchased a number of used cars from this dealership and have never been disappointed. This time though was even better. My salesman was Arthur Smith and he was GREAT. He represented the dealership well, but also kept my interests in mind as well. Had thorough experience were I was able to test drive the cars, see the maintenance records and had all my questions answered. I highly recommend this dealer and especially this salesman. When you go in ask for Art.
rgm214
Sep 12, 2014
Had such a great experience the first time I went there, when I needed another car ASAP, DCH Kay Honda in Eatontown was my first stop and I didn't need to go anywhere else. First time there I dealt with ART SMITH. Couldn't have been a nicer, down to earth guy that found out what I was looking for and helped me get exactly that. Second time there I was disappointed to know it was Art's day off but JEFF GUTKIND was Art's equal. I was having a terrible day after crashing my car, Jeff put the first smile on my face I had all day and helped me get back on my feet and in a new car without an hassling. Making a huge financial decision like buying a car can be very stressful and nerve racking. Most of the places I checked out cars at, the salesmen were pushy, very fake and quite frankly made me feel very uncomfortable and more unsure in an already unsure mindset. At DCH Kay Honda in Eatontown I felt non of the above. I am not usually one to write reviews, good or bad about my shopping experiences, however, due to the 2! experiences I had at this place I felt it was necessary and hope this will help someone reading this. Get over to DCH Kay Honda and ask for ART! or JEFF! you will regret if you don't! THANKS AGAIN FELLAS!
Kelscoughlin
Sep 12, 2014
Phil was a great guy to work with! Im a struggling college student and honda took that into consideration when buying my car. They gave me a great deal. I definitely recommend visiting phil at honda in eatontown for a great car buying experience!
Laurobb
Sep 12, 2014
Dealt with Scott several months ago, in an attempt to buy out my lease early., instead of forgettingabout my wish to purchase a CRV, he kept me up to date on deals, and offers leading up to the final date of my purchase.. Absolutly no pressure in buying, Scott is the only person I have ever dealt with that did not rush, or pressure me into a purchase, and that's the reason I returned there to make my purchase.
Melissa Jo
Sep 11, 2014
I have called many times and this is now the third time I am sending this information. When I purchased the car my sales person agreed that the car should be in safe conditions. After many calls I finally received the headlight however I received the ticket since it took so long. I do not agree that this is good customer service and I am very disappointed in the handling of an "unsafe car." My expectation from such an outstanding company was immediate rectification of the situation. Instead I have received neglect and unconcern. I have contacted Victor many times and I still have not received a check. I paid the ticket including the $10 late fee. I was promised by Victor to pay the ticket so I sent him the scanned copy of the ticket. Then he switched his story to "we told you to pay the ticket and we will reimburse you." This was of course after I got a late charge and after several calls. I also have contacted Andrew via phone messages and what a surprise...no return phone call. After sending emails to top management this has still not been addressed. I was again promised in July it is not September and no check. I purchased my unsafe car in May!!
teddybear21
Sep 11, 2014
Stephen Severio was fantastic! I knew what I wanted and he was a great help. The whole car buying process was quick and easy! No hassles and no tricks. I left the dealership feeling like I got a great deal on the car I wanted! I highly recommend Stephen Severio!
Virginia Lengyel
Sep 10, 2014
I contacted DCH Honda after seeing a truck on the website, and I spoke to Jeff Gutkind, who could not have been nicer. When my husband and I went to see the truck Jeff wasn't there, he was on his way back, but instead of having us stand around waiting, the other salesman gave us the keys to the vehicle so we could take a look at it, in the meantime Jeff came back and answered all of our questions honestly, took us for a test drive, twice! While my husband and I were deciding whether or not we were going to purchase the vehicle, he left us alone, and gave us time to discuss it, without ever pressuring us to buy it. It was the best car buying experience we had ever had! Everyone that works there is great! We will definitely go back for our next vehicle!
jaquilina
Sep 9, 2014
Jeff was very friendly, knowledgable, and was so much help. He was able to answer every question I had while helping my brother find his first car.
Mcthnyfe
Sep 8, 2014
I would highly recommend this dealership. We had been to a dealership closer to our home and the service was terrible! We didn't get help. We then went to DCH Kay in Eatontown and met Art Smith. What a difference. We called ahead with a question about cars we had seen an their website. When we got there he had the cars out and ready for a test drive. The entire process was a traumatic. Art and everyone we dealt with was courteous and very helpful. Can't say enough about them. If you need a car this is the place to go.
lcorona
Sep 7, 2014
I purchased a new Honda CRV from Eatontown Honda. I worked with Phil. Phil was completely straight forward and honest with all the information. New to the new car buying process I had a lot of questions. Phil answered them all probably more than once. Phil made sure the car was detailed before I left and even put a coat of the fabric protector on for free. He made sure I had the bluetooth setup and called the next day to see how I was doing with the new car. He even helped me submit the needed paper to see if I qualified for the student/ graduate discount. He never pressured me to buy the car. He was very patient and helpful through the whole process. I highly recommend Honda Eatontown and Phil Holmes if your looking for a car!! Lisa
Mcthnyfe
Sep 7, 2014
I would highly recommend this dealership. We had been to a dealership closer to our home and the service was terrible! We didn't get help. We then went to DCH Kay in Eatontown and met Art Smith. What a difference. We called ahead with a question about cars we had seen an their website. When we got there he had the cars out and ready for a test drive. The entire process was a traumatic. Art and everyone we dealt with was courteous and very helpful. Can't say enough about them. If you need a car this is the place to go.
ethelruth
Sep 6, 2014
Recently purchased a new Honda accord DCH Kay Honda. Our sales person , Ray Furslew, was terrific. He was low keyed and at the same time very efficient in making what could be a nerve wrenching experience a rather pleasant one. He actually listened to our questions and took the time to answer everything. Also, he sat with us in the car and explained all the features and set up our iPhone with the blue tooth feature. We have already recommended. Ray and the dealership to friends. By the way, the finance man, Armando Lopez,too was terrific. Another good listener and no hard sells trying to convince us to purchase something we did not want. It was worth the trip from toms River to go there!
Grant
Sep 6, 2014
We went in to lease a new car last year and Ray Furslew was our contact. He was terrific, very smart and knowledgeable. He was fun to work with and made the whole process run smoothly. Very happy with our Honda, with Ray, and with this dealership. Highly recommended.
stutaz
Sep 5, 2014
Our initial contact with Megan Eaton was extremely helpful and professional. She was very courteous and forth coming. Raymond Furslew is an extremely nice man . He was extremely helpful, knowledgeable, courteous, personable and made the purchasing experience easy every step of the way. Stephen Chung in the Finance Department made the final steps of our purchase very smooth and hassle free. It was very evident to us that all of the personnel at DCH Kay Honda truly enjoy their jobs and work together as a tight and cohesive team. We want to thank you all for making the purchase of our new Honda a wonderful experience. We strongly recommend DCH Kay Honda to anyone wanting to purchase their new Honda.
itscari64
Sep 4, 2014
I had a very pleasant experience at DCH Kay Honda yesterday. Steve Simon was my salesman and he was extremely polite and informative. He took extra time to show me how every option on the car works, set up my Bluetooth and made sure that I understood the car before I drove off the lot. It was 10:30PM and he wasn't rushing us out the door. I found that extremely refreshing. I would recommend Steve and DCH.
DAZ
Sep 2, 2014
Was interested in purchasing a used Honda Accord and made arrangements for someone else to look at car for me since I was not in the area. The car was what I was looking for, however, when I called back to start finalizing the deal I could not get the salesman Ray Furslew to return my call for approximately 2 1/2 hours. When we finally touched base and started the deal Ray informed me that the car was being sold to someone else as we spoke. Perhaps, if I had received a timely call back I would have this car.
Kevin Koller
Sep 2, 2014
Kevin was so helpful in making my car buying process easy. We were waiting for help in the used buyers lot on a hot day this Labor day and Kevin was eager to get my mom and I out of the heat and into our new car. The test drive for my 2012 Honda civic was a blast! Kevin was very informative, and helpful throughout the whole process. My family has bought 4 cars at DCH Kay honda, and im sure it wont be the last thanks to sales reps like Kevin. Thank you for helping me find the car I was looking for and making a lasting impression. - Kevin Koller (customer on 9/1/2014)
acbpd
Sep 1, 2014
I just bought a new Honda CrossTour on 8/30/14 from DCH Kay Honda and it was the easiest car purchase I have ever had. My sales person Steve Simon was very knowledgable and there was no pressure at all. The best part of the price. I look forward to doing business hear.
krk332
Sep 1, 2014
Kevin was so helpful in making my car buying process easy. We were waiting for help in the used buyers lot on a hot day this Labor day and Kevin was eager to get my mom and I out of the heat and into our new car. The test drive for my 2012 Honda civic was a blast! Kevin was very informative, and helpful throughout the whole process. My family has bought 4 cars at DCH Kay honda, and im sure it wont be the last thanks to sales reps like Kevin. Thank you for helping me find the car I was looking for and making a lasting impression.- Kevin Koller (customer on 9/1/2014)
LBF
Aug 31, 2014
I had the best experience I have ever had buying a car. I would recommend Jeff Gutkind to anyone. he is very good at his job and on top of his game. He is extremely professional. I left very happy.
N Lock
Aug 31, 2014
From our initial dealings with Susan (internet specialist) , test driving with Jeff Gutkind, Vincent Zerbo overseeing everything to Michael King in service, this place is TOP NOTCH! Honesty, great customer service, and exceptional pricing makes dealing with this group enjoyable and puts a customer at ease. The way my entire family was treated was icing on the cake and so important - we've found our new dealership and look forward to another used car purchase in the future from them!
N Lock
Aug 31, 2014
From our initial dealings with Susan, the internet specialist, then to Jeff Gutkind (salesman) for the test drive, Vincent Zerbo (director) for the final negotiation and Michael King in service, this place is top notch. I would definitely recommend this place to anyone looking for a used car or service. They are honest, on the ball, and easy to deal with -- no back and forth haggling or 'closed door with the manager' negotiations like other places. I hope others reading this review go to Jeff and his dealership for their next used car purchase, they DESERVE and EARN their business.
Jfallone
Aug 31, 2014
This was the most stress free purchase of my favorite car, Honda Accord, I have ever experienced. Gene Colicchio was the greatest Sales Associate I have ever had. Told him my wants and picked the perfect car for me with everything I asked for and more. I love my Honda Accord and recommend DCH Kay Honda with Gene Colicchio and also Patrick Connelly for all your Honda needs. I have already expressed my experience to all family and friends.
Sbg123
Aug 30, 2014
Great experience leasing two cars with Nader! He was very helpful and honest to find us the perfect car! Overall quick and easy. We are very happy and highly recommend dch Kay Honda and Naders sales to everyone looking for a car..
rradvanski
Aug 29, 2014
Just bought a new 2014 Honda Pilot Ex-L with nav. My wife & I visited about 8 different dealerships when deciding on what SUV to purchase. I came across DCH Kay Honda through a car buying service through my credit union, similar to what AAA & Costco offers, I literally received a phone call within minutes of completing the search on the internet and Susan Antonios (Internet Sales Coordinator) called me quickly, confirmed what color and options we wanted, and had what was called an "out the door" price emailed to me within an hour. The pricing was extremely competitive and Susan upfront emailed me a price so I had it in writing and even disclosed fees like documentation and registration so there was no mystery or second guessing. Susan was very friendly, informative, straight talker, professional, and quick. My wife and I visited the dealership the next morning and Susan passed us to a salesman named Gene Colicchio. Gene was equally outstanding to work with. He answered all of our questions and went out a few test drives with us. When it came time to factor in my trade in, DCH gave a fair price and never played games with the numbers at any step in the process, which speaks to the straight talk dealership that I found DCH Kay Honda to be. Even the finance gentleman, Stephen Chang, was not pushy and was a very pleasant during the paperwork process. Lastly, the Sales Manager, Anthony, was simply pleasant to work with and never at all tried to be pushy. I recommend DCH Kay Honda dealership to anyone looking for a hassle-free, straight talking, honest, pleasant, and aggressively priced dealership experience.
Sparkle810
Aug 29, 2014
Im the type that you would never see in a car dealership because its too stressful but I'd have to say after contacting megan and being introduced to justin my car buying experience was stress free! I would most definately buy another car from Dch Kay honda in eatontown and will be telling everyone how great it is! Thank you and I love my new car!!
BobR
Aug 29, 2014
Just bought a new 2014 Honda Pilot Ex-L with nav. My wife & I visited about 8 different dealerships when deciding on what SUV to purchase. I came across DCH Kay Honda through a car buying service through my credit union, similar to what AAA & Costco offers, I literally received a phone call within minutes of completing the search on the internet and Susan Antonios (Internet Sales Coordinator) called me quickly, confirmed what color and options we wanted, and had what was called an "out the door" price emailed to me within an hour. The pricing was extremely competitive and Susan upfront emailed me a price so I had it in writing and even disclosed fees like documentation and registration so there was no mystery or second guessing. Susan was very friendly, informative, straight talker, professional, and quick. My wife and I visited the dealership the next morning and Susan passed us to a salesman named Gene Colicchio. Gene was equally outstanding to work with. He patiently and thoroughly answered all of our questions and went out on a few test drives. When it came time to factor in my trade in, DCH gave us a fair price and never played games with the numbers at any step in the process, which speaks to the straight talk dealership that I found DCH Kay Honda at the onset. Even the finance gentleman, Stephen Chang, was not pushy and was a very pleasant during the paperwork process. Lastly, the Sales Manager, Anthony, was simply pleasant to work with and never at all tried to be pushy. I recommend DCH Kay Honda dealership to anyone looking for a hassle-free, straight talking, honest, pleasant, and aggressively priced dealership experience.
ashu12345
Aug 29, 2014
the service was good and and i was given the proper attention. Jeff was awesome to work with. this is 3rd time i deal with him and he is awesome. the only thing is the TPMS light turned on the first day and is still on. However Jeff asked me to visit and get it fixed. i still have to go there as its 40 miles drive form my house which seems to be a unnecessary pain for me. However i would recommend this DCH specifically due to Jeff Gutkind.
Caroniam
Aug 29, 2014
Phil is a great salesman. We got a great deal. We recommend going to Honda and dealing with phil. He answered all of our questions in a professional, honest manner.
firefighters
Aug 28, 2014
We bought a new Honda Pilot from DCH Kay Honda in Eatontown four years ago and we have been extremely happy with the car and the service department. After hearing from several friends that the dealership was awesome we haven't been disappointed at all. When we were looking for a used car for our son we wanted another Honda. We spent several weeks with salesman Jeff Gutkind looking for a vehicle. We found a used Honda Accord that we were happy with. Jeff was so pleasant to work with. I would recommend him to all my friends and family. He was extremely helpful, honest and went the extra mile to make sure we were happy and comfortable. When we left the dealership and was driving the car for the first time we noticed a crack in the windshield that was covered by a sticker that none of us had originally saw. I was very upset and we immediately called Jeff and he told us not to worry and the windshield was replaced three days later. The car also only had one key and we asked for another one and to our surprise when we walked in to pick up the car Jeff told us they were going to make another key for us. All around we are extremely happy with our salesman Jeff Gutkind. If you are looking to buy a vehicle go and see Jeff Gutkind. He will make your car shopping experience pleasant and will go the extra mile for you. Since this car was for our son, I knew without a doubt that I chose the right salesman to work with but also knew that Jeff helped me pick the safest and most reliable car for him.
nvalenti
Aug 26, 2014
I went in knowing what I wanted and Scott helped me right away. We got right into business, test drove the car, and he went over all of my options with me after. I purchased my new accord the very next day and could not be happier! He even went out of his way to check up on me a few days later to see how I'm enjoying my new car and to see if i had anymore questions about it. My overall experience was the best i've had at a car dealership yet! Thanks, Scott!
Cokale100
Aug 25, 2014
Steve was great at helping us find our second car! I highly recommend Honda and Steve.It was a very expedient and pleasurable experience for us.
Avikbasak
Aug 24, 2014
I was looking for a new car, and I got a deal which was very impressive. They were very friendly and made the car buying process quite simple.
Connor2Brody
Aug 21, 2014
This is the second lease I have gotten from Eatontown Honda working with Ed Garrigal. He is always upfront with information and doesn't give you the "typical" runaround that you find at other car dealerships.
Debbiehabib
Aug 21, 2014
Very friendly sales people here. Overall great experience. Definitely coming back for another car. Would recommend this dealership to friends. Not many places this friendly.
Merdin
Aug 19, 2014
Had an awesome experience with Nader and Mike, was able to get a great deal on a new Accord! It was a wonderful and painless buying experience and I would definitely recommend this dealership.
obatala18
Aug 17, 2014
Jeff Gutkind calmly and thoughtfully helped us make decisions on the purchase of a 2012 Nissan Altima. The entire staff was professional and efficient. Jeff enabled DCH to fairly negotiate a purchase price and the replacement of needed rear tires and the battery on the used car.
dukebasketball2013
Aug 16, 2014
Steve Morse was so helpful and friendly; he even delivered my car to my home the next morning. Very satisfied! My husband and I will be back when we need cars In the future looking for Steve.
Skishy
Aug 16, 2014
Ray Furslew was my sales person and he made the experience go as smooth as possible. Not only was he knowledgeable about the car, but he was very friendly and personable. Answered every question/concern I had. Excellent job and wouldn't hesitate to recommend to my friends.
AGM
Aug 16, 2014
We had a wonderful experience with Jeff Gutkind at Kay Honda. He was warm and respectful to our brand new car owner, David. We got a great car at a great price and the experience was terrific. We would be happy to recommend the dealership and Jeff in particular to everyone we know.
agmittelmann
Aug 16, 2014
We had a wonderful experience with Jeff Gutkind at Kay Honda. He was warm and respectful to our brand new car owner, David. We got a great car at a great price and the experience was terrific. We would be happy to recommend the dealership and Jeff in particular to everyone we know.
inaguib1
Aug 15, 2014
I have had an outstanding experience at DCH Kay Honda. My salesperson Nader Awad was very dedicated and patient with answering all my questions regarding my purchase. I felt very confident in his decisions and gained the trust and loyalty in his customer service. I would recommend this salesperson to anyone.
nonab
Aug 15, 2014
Internet consultant (Megan Eaton): First contact -- nice girl but she lied to meSales consultant (Will Daniels): Small, but ultimately meaningful, lies Sales Manager (Adrian Acosta): MAJOR lies (not completely uncovered until after the sale). General Manager (Ray Desimone): admitted to lies, but only after he was trapped by his own written words
DonPes
Aug 12, 2014
Steve Serverio our salesman was great . He made our car buying expectancies enjoyable . Would highly recommend him. Process was smooth and everything promised was delivered.
DP
Aug 12, 2014
Steve Severio our salesman was great,he made the buying experience a pleasure . Everything promised was delivered.
msmithnj
Aug 11, 2014
We bought a new Odyssey minivan and a 2011 Pilot, We are happy with both cars so far. It's taking some time to iron out a few issues, but I'm confident our salesman Nader will help us. 2 days after we bought the cars though, my wife called the dealer because she thought she left her ID in one of our old cars. She essentially got the run around from people on the phone and she had to call back 6 or 7 times until she got the issue fixed. I've been assured that won't happen again and the dealership will look into the issue. Despite that hiccup, we would go back to the dealer for any new car or repair.
harinisesh
Aug 9, 2014
I would like to acknowledge my thanks for an excellent service provided by Rustam and Vincent when I visited to buy my used certified Honda CRV recently. They made sure that I returned back as a happy customer. Thank you folks and I would recommend to my friends as well.
gfrankie
Aug 8, 2014
Steve was very helpful finding just the car we were happy to buy. Although it wasn't our first choice of color, I was still happy with the color choice.
Deb_NJ
Aug 8, 2014
Incredibly satisfied with the dedication and assistance from Ray and Armando! Both Ray and Armando eased the nerves of a first time buyer, and ultimately gained the trust and loyalty of this DCH Kay Honda customer. Their focus is on providing quality service and cars, and building lasting relationships. I LOVE my new Civic Hybrid! I would highly recommend Ray, Armando, and DCH Kay Honda!
Civic_Hybrid23
Aug 8, 2014
Incredibly satisfied with the dedication and assistance from Ray and Armando! Both Ray and Armando eased the nerves of a first time buyer, and ultimately gained the trust and loyalty of this DCH Kay Honda customer. Their focus is on providing quality service and cars, and building lasting relationships. I LOVE my new Civic Hybrid! I would highly recommend Ray, Armando, and DCH Kay Honda!
baby mobile
Aug 6, 2014
Even though it was later in the day, Ray was very helpful and went above and beyond to satisfy our requests for what kind of car we were looking for. Great personality, he even found my missing cell phone! We would definitely recommend Ray and Pat to anyone who is looking to lease or purchase a new vehicle.
msmith251
Aug 6, 2014
we bought a new Odyssey minivan and a 2011 Pilot, we are happy with both cars so far. it's taking some time to iron out a few issues, but I'm confident our salesman Nader will help us. 2 days after we bought the cars though, my wife called the dealer because she thought she left her ID in one of our old cars. She essentially got the run around from people on the phone and she had to call back 6 or 7 times until she got to really speak to someone. And one person on the phone was pretty rude to her. We told Nader what happened and I told the finance manager we were not happy with that experience, that's why the ratings above are not any better.
arodriguez819
Aug 6, 2014
Brian Hunsinger helped me buy the car i wanted by meeting me in the middle with pricing at my convenience. Brian was very patient with me and I would visit the company again for a new car.
kujo16
Aug 6, 2014
Yesterday I bought a new 2014 Honda Civic and I was very pleased with my experience. I had the pleasure of working with Ray Furslew who made me feel totally at ease. I did not feel pressured at all and he listened to my every need. I also worked with Armando Lopez who was wonderful and happily accommodated my husbands time constraints. Susan was the reason that I went in the first place, she convinced me to come in over the internet and phone and I'm very glad she did. I would definitely recommend buying your next vehicle here!
marissjo5
Aug 6, 2014
Even though it was later in the day, Ray was very helpful and went above and beyond to satisfy our requests for what kind of car we were looking for. Great personality, he even found my missing cell phone! We would definitely recommend Ray and Pat to anyone who is looking to lease or purchase a new vehicle.
msmith251
Aug 6, 2014
We bought a new Odyssey minivan and a 2011 Pilot, We are happy with both cars so far. It's taking some time to iron out a few issues, but I'm confident our salesman Nader will help us. 2 days after we bought the cars though, my wife called the dealer because she thought she left her ID in one of our old cars. She essentially got the run around from people on the phone and she had to call back 6 or 7 times until she got the issue fixed. I've been assured that won't happen again and the dealership will look into the issue. Despite that hiccup, we would go back to the dealer for any new car or repair.
tjjr8
Aug 6, 2014
Had the pleasure of working with Ed Garrigal who was very patient right from the start. He knew the vehicle inside and out and honestly compared it to the other vehicles in the same class. He helped us to settle in on a price that we could manage and we were in the vehicle in two days hassle free. Our first Honda experience was a very positive one because of Ed.
VasquezOden
Aug 5, 2014
For anybody that is looking for a great car or deal or if your new to the dealer business. I would like to recommend to you Jeff! The guy is amazing and humble. He is 100% honest with you upfront. I was nervous coming in and making a deal. Jeff in the other hand made me feel like i was already in the dch honday family. In my opinion he is the best of the best. And special thanks to Victor too. These two man are great in whay they do. ! Thank you for my Nissan Armada ??
Chazbo28
Aug 5, 2014
Everybody at DCH Kay Honda took the time to answer my questions and they went the extra step to make the experience smooth and pleasant. The price was extremely reasonable and the car was spotless. My daughter is thrilled with her first car.
cjngraphic
Aug 5, 2014
Everybody at DCH Kay Honda took the time to answer my questions and they went the extra step to make the experience smooth and pleasant. The price was extremely reasonable and the car was spotless. My daughter is thrilled with her first car.
jay Reno
Aug 2, 2014
Went Shopping for a pre owned Truck and went to Kay. This is my second vehicle I purchased from them in the past 6 months and could not be happier. Jeff Gutkind made the negotiation easy and the manager Vin made the deal even sweeter. If you run into rude or pushy sales people and are sick of them like I am then thiis is the place to shop
Larsonage
Aug 2, 2014
I was shopping for a few weeks before I came across the vehicle i was interested in online. I felt very relaxed. I didn't feel pressure at all. I looked around for a bit before Steve Morse came to introduce himself. He was very polite. He explained the how the lot was set up and said if we had any questions to come and ask him. We ask to test drove the car. I ran perfectly and decided to buy it. After I signed all the paperwork. Steve came in the call and showed how the car works. Setup my menus and even set up my phone for Bluetooth. All around great customer service. I'm glad I went there.
Chris Porter
Aug 1, 2014
Gene Colicchio and the gang at Kay Honda really made my buying experience easy. I would recommend them to anyone looking for a new or used car. I love my certified pre owned Accord! Way to go Kay Honda!!!
Omar
Jul 31, 2014
Thanks to Steve Morse and DCH Kay Honda for giving me a great deal on my new CR-V ! Very happy with my purchase and service by salesman Steve Morse - gave me excellent service and fair price on my trade in - very friendly and knowledgable - will do biz there again!
awesomeclock1
Jul 31, 2014
I have been buying Hondas for 12 years and this was BY FAR the easiest experience to date. Ray was very knowledgeable about the product and was professional when it care to my budget. He cares about his job and this passion should be noted. Thanks!
cheryl.malanga
Jul 31, 2014
Purchased my first Honda (2014) Civic. My salesman Mr. Gene Colicchio went above and beyond my expectations. I found the employees at this dealership both knowledgeable and professional and would highly recommend them to anyone looking for a new or used car.
joshuas1988.js
Jul 31, 2014
The salesman Jeff really knows his business and knows how to make things happen. I would highly recommend Jeff's service. He is an asset to your company.
omarbadboy
Jul 31, 2014
Originally planned on buyin a certified pre-owned Civic for my daughter - after much deliberation over 2 weeks ended up buy 2 brand new Civics for both of my children - thanks to Steve foe his patience and guidance through out the process! Very satisfied and highly recommend Steve and DCH Kay Honda!
Rich S
Jul 30, 2014
The service at DCH Honda was exceptional. Everyone there treated us with great respect and were very friendly. It was a great family experience and I recommend this dealership to everyone.
mvoglino
Jul 29, 2014
Great experienceJust a pleasure . So helpful and gave me the best deal on my car . Steve Simon was courteous and friendly and made purchasing my car a pleasure, he took me for a test drive , made sure I was aware of all specials on my vehicle and took the time to show me how to program my Bluetooth as well as everything else. I would recommend to anyone looking for a car.
Richard Savastano
Jul 29, 2014
The service at DCH Honda was exceptional. Everyone there treated us with great respect and were very friendly. It was a great family experience and I recommend this dealership to everyone.
linda1006
Jul 26, 2014
was shopping around for a few weeks and spotted the vehicle I was interested in online. Took it for a test drive, price was lower than I'd seen anywhere else - was met by the friendly smile and easy manner of Scott Wendling. I'm still waiting on the call back from another dealer in the area about price, interest rate and terms. I'm extremely glad I walked into DCH that day!
sistas1969
Jul 25, 2014
Thanks to my American Express Car Buying program and Auto Trader- DCH Kay worked with me and my research to get the best deal on a car as well as the best price for my trade-in! Scott Wendling was OUTSTANDING!
Honda66
Jul 24, 2014
Great buying experience. Great service, great pricing, and friendly, knowledgeable employees. Would go back for another auto without hesitation. I would recommend to my friends.
Danielle
Jul 23, 2014
Sales team went above and beyond to meet all of our needs, couldn't be happier with our purchase. Would definitely reccomend this dealer/sales team.
bobbyjd419
Jul 23, 2014
Like most people I did my research online before visiting the dealership and knew exactly what I was looking for. I showed up at DCH Kay that day without any intention of buying a car, just went to look around. However, as soon as I pulled on to the lot sale associate Jeff Gutkind spotted me immediately and offered his service. He did so in a non-pressuring and friendly manner. Jeff was very easy to talk to and he was upfront and honest with me from the very beginning. I'm very knowledgeable of cars and at no time did I feel I was being mislead on any of the information provided. It was a very pleasant experience and honestly if it wasn't for Jeff's kind personality and excellent sales skills I probably wouldn't of went through with my purchase.
vbellino
Jul 23, 2014
Great buying experience. Great service, great pricing, and friendly, knowledgeable employees. Would go back for another auto without hesitation. I would recommend to my friends.
wilmbilyhooper
Jul 23, 2014
I purchased a car from DCH Kay Honda 3/12/2014. I was told by Edward the business manager I would not have to have my car inspected by the DMV in Delaware and my tags would arrive via FedEx before my 21 day temporary tag expired. I received a voicemail from Edward 3/28/2014 saying he had been trying to reach me but I had given the incorrect information, and I had not answered the other numbers I gave them. I find odd because the number was correct when he called me 3/14/2014 informing me my loan had been approved by Honda Financial, also, Arthur the salesman was able to reach me via phone and SEVERAL emails asking that I submit an excellent review for the company on dealerrater.com. Why wouldnt I answer a call from the dealership I just purchased a car from? Anything could be wrong with the car itself, paperwork etc. I returned his call and he tells me their title clerk had not included paperwork needed to submit my title paperwork, he faxed the paperwork told me to only sign it and overnight express them (this was a Friday) and I would receive my tags within a week or 2. When I asked him what to do until then if I got a ticket for expired tags he told me they would take care of it. I mailed the paperwork via US mail as it was Friday and FedEx informed me the letter would arrive the same time if I sent it priority. 4/3 I receive a voicemail from Armando stating they had not received my paperwork, I called him back and his conversation with me was he would check again and if he could not find them he would call me back. I have never heard from him again.In between this I have left several messages for Edward, Armando, Arthur, and Barbara the title clerk to check the status of my tags without ever receiving a call back. I had to get a temporary tag through Delaware because I could not drive with expired tags.6/30- I called 8 times leaving messages with the receptionist and gentlemen who answered the phone and on 7/1 I received a callback from Vinny the sales manager. Apparently the information I received was incorrect and I was required to have my car inspected through Delaware which is what had held the process up. I was never told that before then. I have voicemails from Edward and Armando stating I was only required to sign and return a paper, which I did in April.I sent the paperwork off 7/7- I had to go back to the DMV and get a copy of my inspection paperwork and still have not received a call, email, voicemail or my tags. I have paid $20.00 total to get 2 temporary tags and Delaware will not issue another. The ones I have expire 8/1 and I just called the Delaware DMV today 7/23 and no paperwork has been submitted through them.
dcommisso2
Jul 23, 2014
Sales team went above and beyond to meet all of our needs, couldn't be happier with our purchase. Would definitely reccomend this dealer/sales team.
Andrea07750
Jul 22, 2014
I had an excellent buying experience last week, buying a Honda CRV. I loved that Phil Holmes did not tack on a bunch of extra fees over the original advertised price, as I was expecting to have happen. I was not originally planning on driving away with a new vehicle that day, but I could not pass up the deal he offered me. I would definitely recommend him to someone trying to avoid a surprise price increase over the advertised rate.
Precco
Jul 22, 2014
I just bought a new Honda Accord for Kay Honda in Eatontown NJ. Everyone was very helpful and I never felt rushed or pressured into making a deal. Steve Severio was very nice and helpful throughout the entire process.
stacylynn76
Jul 22, 2014
We went to look into leasing a new/used Honda. Ray & Steve went above and beyond to help find the right car for us. We couldn't have asked for a better experience. This is our second time ever leasing a car, and the way we were treated at Kay Honda was such a pleasure compared to the previous dealership we had gone to. Steve & Ray truly seemed to appreciate our business and were glad that we chose to lease a car from them. I would highly recommend this dealership for anyone that is in the market for a Honda. They have a huge selection and if they don't have it on the lot, they will find exactly what you are looking for.
delcp
Jul 18, 2014
I recently purchased a Civic at DCH Kay Honda and was pleasantly surprised at what a great car buying experience I had. A co-worker recommended the dealership. I dealt with Vincent Zerbo the Pre-Owned Sales Director and Sales Associate and Arthur Smith who thoroughly answered my questions regarding the purchase. Arthur our salesman was very pleasant and patient. I have assisted with purchasing vehicles from 2 other Honda Dealerships and by far this was the most hassle free car buying experience I've ever had. Every interaction I had with the staff was very pleasant. Art was patient and helpful in finding a vehicle that met our criteria.
Steenweg83
Jul 16, 2014
I recently purchased a vehicle a Kay Honda and my experience was excellent. The staff was very professional and extremely friendly and I would highly recommend friends and family to go see Steve our sales associate. My experience was haggle free I told Steve what I wanted to pay for the car and him and the sales manager also a very nice guy made it work. Thanks for a great car buying experience. The Steenweg Family
dan.shunk.5
Jul 14, 2014
Purchased new Honda CR V : The internet price quoted was less then the best haggled price at Toms river Honda ! sales person Ed Garrigal respected that I didn't want to buy extras. The sales manager explained the extras without pushing then adapted an extended service plan that would work for me.
lr147
Jul 14, 2014
I purchased my first new car, a Honda Accord from DCH and was immediately welcomed by several friendly employees. Susan was able to give us the best price for the vehicle, and Mr. Steve Simon made the buying process as simple as possible. Mr. Simon was very personable and knowledgeable, and thoroughly answered any question asked. I would highly recommend Steve, and all of the DCH Kay staff to anyone who would like an easy and pleasant car shopping experience!
cnoblick
Jul 13, 2014
I leased a Civic from DCH Kay Honda yesterday. My experience with Kevin McKenna was very positive...smooth and problem-free, and Kevin was very helpful in all aspects, even removing the roof-racks from my trade-in. I would return to DCH and Kevin and would recommend them both to anyone.
Ronl1987
Jul 12, 2014
Purchased new Honda Accord from DCH. Salesman Kevin McKenna was very personable and knowledgable. For a first time car buyer he made the process very easy and smooth. Definitely would recommend Kevin and DCH to anyone out there. Thanks Kevin and DCH!!
Louis
Jul 9, 2014
I just bought a Honda Civic from DCH Kay Honda and it was the most friendliest dealership I ever went to! Everyone was so accommodating and nice and it made buying a car very easy and comfortable. 10/10 would come back again.
angela.portermarra
Jul 7, 2014
We recently purchased our Honda Odyssey from DCH. Victor the sales manager was more than accommodating. We have a 2 year old that is battling cancer. Victor did all of the leg work with us over the phone so we could concentrate on caring for our daughter. He guided us to make the right choice for our family. To top it off he had a charming salesman named Jeff come to our home to sign the paperwork. They went above and beyond and recommend them to anyone in need of a car dealership. This is truly a bunch of amazing individuals. We can't thank them enough.
mothana
Jul 5, 2014
This is my 2nd purchase of a new Odyssey from DCH Kay Honda in Eatontown, NJ. I live in Brooklyn, NY and make the 1hour plus drive to purchase from this dealership. There is a high level of curiosity and professionalism that this dealership has that you dont typically find in dealerships in the NY NJ tri-state area. This dealership has great staff and a large inventory - I recommend to anyone looking for a Honda. Ask for Nader Awad when you visit
mothanam
Jul 5, 2014
This is my 2nd purchase of a new Odyssey from DCH Kay Honda in Eatontown, NJ. I live in Brooklyn, NY and make the 1hour plus drive to purchase from this dealership. There is a high level of curiosity and professionalism that this dealership has that you dont typically find in dealerships in the NY NJ tri-state area. This dealership has great staff and a large inventory - I recommend to anyone looking for a Honda. Ask for Nader Awad when you visit
marionlynch
Jul 4, 2014
I recently leased a new CRV. The biggest reason for choosing the Honda over the other two brands I was considering was our salesman, Willie Daniels. My experience was great -- he was professional, but I didn't feel like I was being pressured. Will made sure that I received the car in perfect condition. If I could buy another car tomorrow, I would buy one from Will Daniels.I will highly recommend him to anyone looking to purchase or lease a car.
Extracautious
Jul 2, 2014
Over the years we have bought many Honda cars from DCH Kay . My recent experience with the purchase of a Honda Ridgeline from salesman Willie Daniels has equalled the excellent service I have experienced in the past.
huegrrl
Jun 30, 2014
When it comes to customer service, my father and I have very high expectations. My father is not the easiest customer to deal with but Scott did a wonderful job and took everything in stride. He worked with me and gave us a fantastic deal and stuck to the numbers he gave us. He followed up with me often before we picked up the car and tried to give us an expedited experience by getting as much paperwork done as possible prior to my coming in for the car. He had everything set up and when we went outside to look at the car, I noticed some smudge marks. Scott himself went out while we were finishing up with the financial people to clean all the small marks off. He was courteous, helpful, and honest. I could not have asked for a better experience.
jeffreyhoung
Jun 27, 2014
Originally we only needed to buy one car and ended up going with a pretty reasonably competitive price for a used Honda Accord. The experience was actually very smooth and the staff were definitely helpful. We ended up going back two weeks later to trade in and purchase a new Honda Fit which was just released on the market three days ago. They were nice enough to hold the car for us as we made our decision and then the next day there we were buying our second car from DCH Kay Honda!
Adam Grossman
Jun 26, 2014
I've been shopping new & used cars for about 3 weeks now, almost every place I went to, the sales person was either rude, impatient, artificial, and used intimidation tactics. Mr. Steve Simon was the complete opposite. He was kind, friendly, patient, and respectful. I truly believe he played ball fair and was direct and honest throughout the transaction. I will definitely send my friends directly to him in the future should they be purchasing a Honda.
aglewis723
Jun 26, 2014
I've been shopping new & used cars for about 3 weeks now, almost every place I went to, the sales person was either rude, impatient, artificial, and used intimidation tactics. Mr. Steve Simon was the complete opposite. He was kind, friendly, patient, and respectful. I truly believe he played ball fair and was direct and honest throughout the transaction. I will definitely send my friends directly to him in the future should they be purchasing a Honda.
Rumson1392
Jun 26, 2014
Mr. Awad greeted us upon our arrival at the dealership. He was very enthusiastic and friendly. He listed to our needs and took us for a test drive on the car we were interested in. Mr. Award pointed out all the features of the Honda CRV and answered all of our questions. He was very knowledgeable of the product. He sat us at his desk an helped us to find a lease deal we could afford. We look forward to dealing with him in the future!
Kcurra11
Jun 25, 2014
I would definitely recommend DCH Kay Honda to anyone who is looking to buy their next vehicle! We worked with Anthony B. and he was fantastic. He wasn't pushy and he really worked with us to get us the best deal for our pre owned Honda Accord ex-L. I personally know nothing about pricing when it comes to preowned or new vehicles so I was slightly apprehensive coming to DCH. But Anthony actually showed us some basic statistics concerning pricing on our make and model so we knew we weren't getting ripped off. Overall great experience and would definitely recommend to friends/ family looking to purchase their next car!
Kiara12345
Jun 25, 2014
If Your Looking For an Honest Salesman, Jeff Gutkind is Your Guy. He told us everything we needed to know about the vehicle We set Our hearts on, Got us Approved, and The Next day we drove Out with Our New Honda Pilot. We will be More than Happy to send him Future Referrals, and Spread the Word about DCH Honda.
mkt616
Jun 24, 2014
Purchasing a car can be a daunting experience. But Jeff Gutkind changed my opinion on this. The entire process, beginning to end, was handled expertly, delivering much more than I anticipated. He delivered the right car, the right price and superior customer service. Jeff is a gentleman who knows his business and knows how to make good things happen. I would highly recommend Jeff's service, especially to those who are a little reticent of the process.
wjcsi
Jun 23, 2014
Great service from when my wife and I first entered the dealership to the time we drove our new car home. I highly recommend Steve Simon who was very knowledgeable, helpful and personable. He explained all of the many options and demonstrated many of the components in the mini-van. Most importantly, we felt we got a great price. The finance individual, Sam, was also excellent and very patient in explaining all of the available options.
dee627
Jun 23, 2014
I came into the dealership looking to buy a new Accord. Ray Furslew provided me with exceptional service throughout the entire process. He made it easy and answered any questions I had. The price he got for me was fantastic. I could not have asked for a better experience. Ray is definitely an asset to the company, and I would highly recommend him and Kay Honda to anyone looking to buy a car!
Hmehdaoui
Jun 23, 2014
DCH is awesome! Great prices and great customer service. Some of the friendliest and most honest people I have worked with. Highly recommended to everyone no exceptions!
Mkcostello
Jun 22, 2014
I had a truly great experience purchasing my Honda. I knew what I wanted when I got there and they were all very helpful and very quick. I'm also extremely happy with the car and the price of course! Steve Simon was very nice to me and my mother! Thank you..
notshy80
Jun 22, 2014
I first came into the dealership in January and I had a lot of time left on my lease. I couldn't do a deal then but Ray Furslew kept into touch with me over the next couple of months so when I was ready to make the purchase, he was ready willing and able to help me out. He worked with me on price and term. He was a pleasure to deal with which is not something I say lightly about car salesmen. The entire dealership was very helpful but Ray went above and beyond.
hedwinrivera14
Jun 21, 2014
My wife and I had a wonderful experience at Kay Honda. Armando Lopez and Steve Simon were great with us. We are grateful with their patience and very excellent help by explaining everything very well. Also, we appreciated their help to make a great deal that we love. This is a dealer that my family and I used for several years and we are very happy with the people that work there. It is crucial to have good help especially when it is about cars. We thank Kay Honda and their amazing people.
ColinPowers
Jun 17, 2014
Scott Wendling made the process of buying a car very easy. We weren't sure if we wanted to lease new or buy used. He took the time to explain the pros and cons of each option and explained in detail all of our payment options. My wife and I were on two different pages and he showed great patience until we agreed on a decision which took a couple of days. We test drove several cars and decided to buy a used 2011 Pilot. The car was in great shape and he gave us a very good deal. Armando Lopez was our finance guy and was able to sweeten the deal with a great warranty and a lower rate than expected. He accomplished all of this with great efficiency and in only 15 minutes. Both of these guys are assets to DCH Honda and we highly recommend Them both.
jmga320
Jun 14, 2014
I went into the Honda Dealership in Eatontown, just to look. Scott met me at the door and I told him what I was looking for, not knowing anything about a Honda. I never had a Honda. He listened, very important, then talked to me calmly, without pressure, showing me the Civic. I test drove 2 cars and Scott was patient, showing me the details of the car. They are awesome. But what was more awesome was that Scott didn't pressure me and let me take my time in making a decision. They also worked with me on the financial end of it to make me feel comfortable with the payment. Everyone I encountered was very accommodating and friendly. Even after I bought the car and the dealership was closing, Scott took me out to my new car and showed me how to work all the programs so I could drive the car home in confidence. He went above and beyond. I would certainly recommend Scott and this dealership to my friends who are looking for a car.
otisfan
Jun 13, 2014
I could not have had a more positive experience buying a car. Steve Morse was the key component in making this a most pleasant transaction. Steve knew exactly what I was looking for in a car and helped to secure the best car for my needs at a good price. I did not feel pressured or rushed in making my decision to purchase a vehicle.Thanks again, Steve!
otisfan
Jun 13, 2014
Highly Recommended I could not have had a more positive experience buying a car. Steve Morse was the key component in making this a most pleasant transaction. Steve knew exactly what I was looking for in a car and helped to secure the best car for my needs at a good price. I did not feel pressured or rushed in making my decision to purchase a vehicle. Thanks again, Steve!
DeannaN
Jun 12, 2014
I recently bought a Civic from DCH Kay Honda. After getting the run around at another dealer I went to Kay Honda where I was treated with respect. The salesman, Nader Awad, was professional and extremely helpful. He explained the features of the car before I took a test drive in the car I eventually bought. He was patient and answered all my questions. It was a positive experience.I would certainly recommend this dealership to my friends and family.
ss83127
Jun 10, 2014
A few weeks ago, I came to DCH Kay Honda in search of a new vehicle. I was met by Steve, who proceeded to take me through one of the most pleasant and informative car buying experiences I can remember. Its all too common to run into obnoxious car salesman who only want to get your signature and their commission as fast as possible. Steve proved to be a wonderful exception to that cliche, and he has ensured that I will be coming back to your dealership for years to come. Thank you very much.
herrera123
Jun 9, 2014
The people at DCH Kay Honda were so great, they kept things easy, to the point & helped me get the car I always wanted. I would strongly agree to anyone who's looking into getting a car to visit these guys, I mean they will work with you, take care of you and best of all make things happen the right ray. Jeff Gutkind is a great sales person. I would strongly recommend him for you next car purchase.
Ljeastin
Jun 9, 2014
I went into DCH Kay Honda to check out the Pilot. After talking to Kevin and test driving, I went to check out a different brand vehicle that I had also researched. I was back at DCH within the hour! I love the size and roominess of the Pilot! Kevin was a great salesman and allowed me the freedom to choose upgrades without being pushy. He was laid back, but shared advice/knowledge when appropriate. I had a great experience and am loving my Pilot!
Slow202
Jun 7, 2014
Art Smith was great at helping me with getting my first car from a dealer he was very professional as well I will get my next car from him and tell my friends as well to go to him to get a car if they need one thank you art smith for every thing
GREGANDGUS
Jun 7, 2014
I HAVE ONLY HAD TO ENDURE BUYING A CAR THREE TIMES. THE LATEST AT DCH HONDA WAS THE BEST. MY OVERALL EXPERIENCE WAS VERY GOOD. MY SALESMAN PHIL WAS EXCEPTIONAL. HE SEEMED GENUINELY CONCERNED WITHMEETING MY WIFE'S AND MY EXPECTATIONS. WE HAVE ONLY HAD THE CARS FOR TWO DAYS BUT SO FAR THEY AREGREAT AND TRUST THEY WILL BE FOR A LONG TIME. i WOULD RECOMMEND THIS DEALERSHIP TO FRIENDS.
jamesmcl
Jun 7, 2014
This is our second trip to DCH Kay Honda. They made it so easy and affordable the first time so we came back. We will definitely be back when we are ready to add or replace a vehicle.Thank you Jeff and Victor! You guys are terrific!Jim and Patty.
Nmontelli
Jun 6, 2014
This was the best dealer experience I've had. Ray was great. Didn't feel pressured to buy which I felt everywhere else I went. Ray was able to go over all features and even showed me other colors that I didn't know my accord could come in. Very friendly and professional. Would buy from there again and highly recommend this dealer to anyone.
pbh624
Jun 6, 2014
Steve Severio made our purchase so easy. He walked us through each step...and sure we were happy about each phase before we went on to the next step. I would reccommend Steve to anyone of our friends interested in a Honda.I love this car!
arikearney
Jun 6, 2014
Kevin, Armando and the staff made a tremendous effort to help me purchase my new car. Every interaction has been pleasant and meaningful. I would recommend their staff to anyone interested in purchasing a Honda!
Best920
Jun 6, 2014
After having a great experience with purchasing my son's first car, I went back to Jeff to find a family-friendly vehicle that would alleviate the gas-guzzling expense of my SUV. The initial choices were definitely worthy of my attention and Jeff was very helpful through the process. This is where the difference between a car salesman and a customer-oriented experience comes in. Jeff found me a spectacular Volvo with great safety features, primo styling, good mileage and all at a great price. It is rare that you come across TWICE, the thoughtfulness and foresight given to a customer as was given by Jeff. Thank you from our whole family.
BUlloa22
Jun 4, 2014
I recently purchased a used 2002 Odyssey from DCH Kay Honda. My Sales Rep was Arthur Smith. From the moment we arrived on the lot, Art greeted us and was very attentive to what we were looking for. Art went out of his way to let us test drive the van not just once, but twice, just to make sure that I was comfortable with the van. He answered all the questions my family and I had regarding the van and the warranty. It was a pleasure to work with him and I wouldn't hesitate to refer Art and DCH Kay Honda to other potential buyers.
Jeanine423
Jun 4, 2014
Excellent Customer Service!! Fast, friendly, helpful and honest! This was by far the smoothest car buying experience I have ever had. Kevin was Great! I would definitely recommend this dealer and sales associate!
Shah996
Jun 2, 2014
Dealership and sales rep Stephen severio were great and very helpful. Very professional and friendly environment. This made my car buying experience very easy! I recommend this sales rep and dealership to anyone! Thanks again
Brittany C
Jun 1, 2014
My experience at DCH KAY HONDA was an overall success! Very great customer service was given to me by Scott Wendling, he was very personal and explained everything that was in the car. He also kept in contact with me throughout the week to make sure they had the car I wanted in stock. I would definitely recommend this dealership to my family and friends for there next car purchase. Thank you DCH KAY HONDA for my very first car!
kirkules99
Jun 1, 2014
Fantastic experience Our experience at DCH Honda was the best car buying experience I've had. Our salesman Ray was pleasant, created a relaxed environment to explore our interests, and was transparent at all times. I would highly recommend Ray and this dealership as a whole to anyone seeking a great car buying experience!
aaa1
Jun 1, 2014
There was no BS. The deal was exactly what was promised. The were no hidden charges that popped up when I signed the dotted line.
Trish
May 31, 2014
I purchased a car through Dave in 2010 and when we found out we were having twins and needed a larger vehicle, we decided we wanted even though we now lived in Maryland that we would rather take the trip and work with him and the dealership again. We called ahead and explained what we wanted and when we got there, he had selections for us. We loved the Honda Odyssey and from test drive to leaving we had a wonderful experience with Dave as well as the finance employee. We would definitely make the trip again if we needed another vehicle. And we ABSOLUTELY love our Honda Odyssey!
AF1088
May 31, 2014
Ray was a pleasure to do buisness with. He Helped me buy a car at the most reasonable deal I could get giving the situation and circumstances
bconsalvo
May 31, 2014
My experience at DCH KAY HONDA was an overall success! Very great customer service was given to me by Scott Wendling, he was very personal and explained everything that was in the car. He also kept in contact with me throughout the week to make sure they had the car I wanted in stock. I would definitely recommend this dealership to my family and friends for there next car purchase. Thank you DCH KAY HONDA for my very first car!
beachgirl52
May 31, 2014
I have been to many dealerships in the past, and DCH Kay Honda far exceeds them all. Ray Furslew ' s professionalism, helpfulness and knowledge made my car buying experience pleasant. I would highly recommend them, especially Ray. Thank you DCH Kay Honda, I love my new car!!
swisha716
May 31, 2014
I purchased a car through Dave in 2010 and when we found out we were having twins and needed a larger vehicle, we decided we wanted even though we now lived in Maryland that we would rather take the trip and work with him and the dealership again. We called ahead and explained what we wanted and when we got there, he had selections for us. We loved the Honda Odyssey and from test drive to leaving we had a wonderful experience with Dave as well as the finance employee. We would definitely make the trip again if we needed another vehicle. And we ABSOLUTELY love our Honda Odyssey!
wtffast1
May 31, 2014
I've purchased a brand new Odyssey from this dealership. Mr. Nader Awad was very helpful and patient. I enjoy doing business with him. Mr. Nader Awad has never failed to provide excellent customer service to my referrals. I look forward to purchasing my next vehicle at HCH Kay Honda.
kirkules99
May 31, 2014
Our experience at DCH Honda was the best car buying experience I've had. Our salesman Ray was pleasant, created a relaxed environment to explore our interests, and was transparent at all times. I would highly recommend Ray and this dealership as a whole to anyone seeking a great car buying experience!
lb_buyer
May 31, 2014
Gene Colicchio was very patient and friendly, helping me learn about different Accord models and taking as much time as necessary as I started my car search. When I returned to the dealership to actually buy the car, Gene was straightforward and professional, and he and the sales manager didn't play the back and forth games that can make buying a car so painful. Throughout the process Gene was very patient, helping me through the process, while at the same time he was very organized, keeping all the different items in motion in order to help get me out of the dealership (and into my new car) as quickly as possible. I think it is very unfortunate the pressure that car companies put on their dealerships (and customers) to generate 5 star ratings, which can make these reviews a meaningless exercise. However, for what it's worth, while I was finalizing my purchase I started talking to another customer who had just walked in, and did not hesitate to recommend Gene to him.
mcm502
May 31, 2014
Gene was a pleasure to work with during my car buying process. Gene took the time to make sure that my experience in buying a vehicle was a positive one at that. Due to my experiences with Gene and DCH Kay Honda in Eatontown, I have referred some new customers to the dealership for their car buying needs.
mlsa1
May 31, 2014
Ray was patient and thorough with both his successful sales presentation and his car use instructions for my wife, Lucy, who will be the primary driver of this car. Further, he has offered follow-up for any instructional needs that we require. For example, my wife's phone was not with her at the time of our meeting, and Ray has offered to help her to connect her phone's Bluetooth into the car's audio system at a later date convenient for her.
Moniquegardner
May 31, 2014
This is my second time leasing with Kay Honda. Dave Radice has been my salesman each time. He makes the usual stressful car buying ordeal so simple and stress free. He is knowledgable and professional. I always recommend both Kay Honda and Dave Radice to everyone I know who is interested in a new car.
nurse07
May 31, 2014
This was the best customer service I've ever experienced. I really felt like Steve wanted to help me and his primary concern was my interest and not wirh maling money for himself or the dealership. Of course that is important but people should come before money and that was effident with Steve. I will definetely recommend this dealership and specifically Steve to other people who are interested in buying or leasing a new car! Thank you for a wonderful experience when I was anticipating a stressful one.
Cokale
May 31, 2014
I recently came in to browse because I was considering on buying a new car,eventually....Steve's approach to me was very friendly and was not pushy, he answered all my questions and before I knew itI was walking out with my new car!! I was very satisfied with the price and feel confident that the choice I made was the right one. A big Thanks to Steve for his time,patience and knowledge.......Great Job!I would definitely send a friend to check out your dealership and ask for Steve :)
ellenfink
May 31, 2014
Kevin went above and beyond for me. He is a credit to your organization. I probably would not have purchased my car if it was not for Kevin's professional manner.Please extend my thanks to Kevin for a great buying experience!Joan Ellen Fink73 Pearce AvenueManasquan, NJ 08736
fja72
May 31, 2014
Gene was the first person I saw when I entered the dealership even though I had contacted the Internet Client Advisor Kayla via email first. He immediately let Kayla know I had arrived and knew what I came in for. I came to the dealer with a particular car in mind that I saw was listed on the website. I have to also note that I drove approximately an hour and half to get to Kay Honda because this was the only dealership that had the particular vehicle I was interested in stock, on the lot.I had already gotten a quote on the car straight from Kayla broken down to what I wanted to pay. We did not even need to go through the negotiations since it was already there and Gene understood that was what I wanted to pay. He knew that I traveled a bit to get there and did not waste any time. The process was so streamlined, it was probably the quickest time I spent at any dealer. At no point during the process did I feel any sort of pressure to add things on or buy anything additional even though they were suggested. In the end we ended up purchasing the car at a great price and certainly made the one and half hour trip there worth it. I would recommend Gene in a heartbeat to anyone looking to buy a Honda.
ManChild
May 29, 2014
Not the ordinary experience From the moment my family and I walked on the lot, we were made to feel totally comfortable and unpressured. We were buying my oldest son's first vehicle and Jeff was more than helpful, polite, sincere and respectful of our needs. When one the the vehicles we were considering turned out to not be suitable for our needs, Jeff did not give it a second thought. The vehicle we finally did pick had some minor cosmetic issues, which they IMMEDIATELY rectified within 24 hours. The whole experience from everyone involved was respectful of my family's needs but most importantly conducted on a human level that took it from a sales experience to a collaborative effort. Thank you very much Jeff for being the gentleman you are.
SusanF
May 29, 2014
Awesome CRV Purchasing Experience! At Kay DCH Honda, Eatontown, we encountered by far the most pleasant auto buying experience ever. Our research into purchasing a new Honda CRV brought us to this dealership because of their great reputation. Our sales consultant Nader Awad was so professional and personable that he did not disappoint us. He discussed the vehicle purchase with us "not at us". All details were discussed upfront and openly. There were no pressure tactics or constant trips to the backroom to talk to the "Big Boss". His customer service is A+. We received the exact vehicle that we came to purchase and at a great price! Only four business days after driving home with the CRV we've already received three follow-up customer service calls. Pat Connelly, the Business Manager, explained the details of our financing and patiently answered our many questions. Again, more awesome customer service! It was refreshing to purchase a new vehicle without feeling like you just ran a marathon. Keep up the standards Kay DCH Honda! We'll be back!
jpaul 1980
May 29, 2014
I would highly recommend going to kay honda and buying a car from Kevin he was very honest and made it very easy to buy a car there.
Pastdreamer
May 29, 2014
At Kay DCH Honda, Eatontown, we encountered by far the most pleasant auto buying experience ever. Our research into purchasing a new Honda CRV brought us to this dealership because of their great reputation. Our sales consultant Nader Awad was so professional and personable that he did not disappoint us. He discussed the vehicle purchase with us "not at us". All details were discussed upfront and openly. There were no pressure tactics or constant trips to the backroom to talk to the "Big Boss". His customer service is A+. We received the exact vehicle that we came to purchase and at a great price! Only four business days after driving home with the CRV we've already received three follow-up customer service calls.Pat Connelly, the Business Manager, explained the details of our financing and patiently answered our many questions. Again, more awesome customer service!It was refreshing to purchase a new vehicle without feeling like you just ran a marathon. Keep up the standards Kay DCH Honda! We'll be back!
Diplomat12
May 28, 2014
From the moment my family and I walked on the lot, we were made to feel totally comfortable and unpressured. We were buying my oldest son's first vehicle and Jeff was more than helpful, polite, sincere and respectful of our needs. When one the the vehicles we were considering turned out to not be suitable for our needs, Jeff did not give it a second thought. The vehicle we finally did pick had some minor cosmetic issues, which they IMMEDIATELY rectified within 24 hours. The whole experience from everyone involved was respectful of my family's needs but most importantly conducted on a human level that took it from a sales experience to a collaborative effort. Thank you very much Jeff for being the gentleman you are.
RevQ
May 25, 2014
I'd been searching on the internet for a S2000 and they had the right one at the right price. I was helped quickly by Megan by phone and started the deal. Victor did a great job on getting the financing approved before I got there(I'm from southern,MD). The day I arrived to purchase it I was greeted by anyone I saw, that's a nice touch to me as a customer. The Salesman Jeff did an Awesome job(well they all did) during the process. He had the car right out front and ready for me to take it. I totally enjoyed the experience dealing with them and would drive a friend back up there when they needed a new/used car. I highly recommend them, they know how to treat people!
Catkat99
May 25, 2014
Had a great experience at DCH Kay Honda in Eatontown. Sales rep. Dave Radice was super helpful in finding us the best deal possible. Very friendly staff overall. I strongly recommend anyone in search of a new vehicle to go see Dave!!
Karen W.
May 22, 2014
From the moment we walked into DCH Kay Honda, we knew we had finally found the dealership and the salesman who would help us find the perfect car for my 21 year old son. We had spent the last two days searching not only in New Jersey but also in New York trying to find a quality car with low mileage that my son could afford. We had visited several dealerships where the salesmen were too busy to even notice that we had walked in the door and once we were lucky enough to capture their attention for a few minutes, we were met with rudeness and left knowing that we had wasted our time. Even if the perfect car were there, I felt as if these dealerships did not deserve our business. And then, finally, Jeff Gutkind, our salesman from DCH Kay Honda impressed us beyond our expectations by being kind, straight-forward, knowledgeable and helping us to find a 2010 Honda Civic that looked as if it had just come off the showroom floor and was in my son's price range. Even the mileage was lower than we had expected for him to be able to afford. The process was easy, he had the car prepped and cleaned quickly and my son drove off in his new car in no time. I can't say enough about how happy we were. We have owned several Hondas through the years and we know that the next time we are in a market for a new car, which will actually be relatively soon since we have two Hondas with over 150,000 miles on each of them, we will visit DCH Kay Honda and ask for Jeff.
john digiamberardino
May 22, 2014
It was easy to work with Kevin on a lease of a new Honda. We love our new car. You truly made the experience enjoyable. Thanks Kevin.
kaw
May 21, 2014
From the moment we walked into DCH Kay Honda, we knew we had finally found the dealership and the salesman who would help us find the perfect car for my 21 year old son. We had spent the last two days searching not only in New Jersey but also in New York trying to find a quality car with low mileage that my son could afford. We had visited several dealerships where the salesmen were too busy to even notice that we had walked in the door and once we were lucky enough to capture their attention for a few minutes, we were met with rudeness and left knowing that we had wasted our time. Even if the perfect car were there, I felt as if these dealerships did not deserve our business. And then, finally, Jeff Gutkind, our salesman from DCH Kay Honda impressed us beyond our expectations by being kind, straight-forward, knowledgeable and helping us to find a 2010 Honda Civic that looked as if it had just come off the showroom floor and was in my son's price range. Even the mileage was lower than we had expected for him to be able to afford. The process was easy, he had the car prepped and cleaned quickly and my son drove off in his new car in no time. I can't say enough about how happy we were. We have owned several Hondas through the years and we know that the next time we are in a market for a new car, which will actually be relatively soon since we have two Hondas with over 150,000 miles on each of them, we will visit DCH Kay Honda and ask for Jeff.
lpwjbklyn
May 17, 2014
My wife and I recently purchased a new Honda Odyssey minivan from DCH Kay Honda in Eatontown and had a fantastic buying experience. With several dealerships located within thirty minutes of our home, we opted ultimately to visit DCH Kay in Eatontown because of their selection of vehicles. While most dealerships had only one model to show us, DCH Kay had several including the two that we were interested in.We were greeted promptly and courteously upon arriving at the dealership and were asked if we had spoken to anyone over the phone. After informing them of our contact (Megan Eaton), we were quickly introduced to her. Shortly thereafter, Ms. Eaton brought us over to Anthony Breaud, the sales associate who ultimately helped us to complete our purchase.Anthony was a pleasure to work with. He was engaging and took the time to listen to our specifications, answering our questions knowledgeably and courteously. Before long, he was pulling up a brand new Odyssey EX-L for us to explore. After going over the vehicle's features and showing us around the interior, he then offered to let me take it on a test drive. When we arrived back at the dealership, Anthony and I sat down and discussed my possible purchase of the vehicle. The price that was offered was extremely reasonable and, after discussing and negotiating a few ancillary items, the transaction was complete. The entire discussion took less than an hour.As a first-time new car buyer, I can attest to the ease and comfort of the experience. Anthony created a no-stress, low-pressure environment and engaged me in an actual dialogue, never pushing me to do something I didn't want to and instead offering alternatives and explaining them along the way. Ultimately, we agreed upon a fair price that covered both the vehicle and a few additional items.Simply put, if you're in the market for a new vehicle, you'd be hard pressed to find a better location than the DCH Kay Honda dealership in Eatontown. With a great staff, an excellent selection, and fair, competitive pricing, you're all but certain to have a wonderful buying experience and to drive away happy in a quality Honda vehicle.
dominick456
May 17, 2014
It has been a pleasure since I first met Steve Morse at Kay honda in Eatontown. I was pleasantly surprised by what a "non conventional" car salesman Steve is. His approach to dealing with myself, my employer, who also purchased a car and my boyfriend was not pushy, just easygoing as if he were a good friend. We enjoyed the experience we went through the day i purchased my Honda primarily because Steve is a great salesperson.
James trapanese
May 17, 2014
Hi my name is James trapanese. I came in on 5/16/2014 just to inquire about turning in a leased vehicle from gmc. My lease was at an end have another honda crv and have had several Hondas over the last 10-15 years. I met Steve at the front entrance as he offered to help me. I explained my situation to him financially and he understood and said he was going to do what he could that was within his power. I saw the look in his face and saw the sincerity in him. Steve and his associates worked faster than any other dealership that I have ever been in to before. The finance manager came back with a great offer and here I am in a honda civic. It was a pleasure doing business with Steve and his associates. I told Steve that he was a gentleman and not like any other salesman I have ever met. I thanked him hole heartedly for all he has done. He is very thorough and detailed when it comes to the information provided about the car and he even helped me clean out my old vehicle. I highly recommend dch Kay Honda to any one looking for great fast service and especially looking for that personal touch. Look for Steve Simon. I guarantee you will have an awesome experience. If I were the boss I would put Steve in for a promotion. Thank you , sincerely your loyal customer, James Trapanese
Justin426
May 16, 2014
Hi my name is James trapanese. I came in on 5/16/2014 just to inquire about turning in a leased vehicle from gmc. My lease was at an end have another honda crv and have had several Hondas over the last 10-15 years. I met Steve at the front entrance as he offered to help me. I explained my situation to him financially and he understood and said he was going to do what he could that was within his power. I saw the look in his face and saw the sincerity in him. Steve and his associates worked faster than any other dealership that I have ever been in to before. The finance manager came back with a great offer and here I am in a honda civic. It was a pleasure doing business with Steve and his associates. I told Steve that he was a gentleman and not like any other salesman I have ever met. I thanked him hole heartedly for all he has done. He is very thorough and detailed when it comes to the information provided about the car and he even helped me clean out my old vehicle. I highly recommend dch Kay Honda to any one looking for great fast service and especially looking for that personal touch. Look for Steve Simon. I guarantee you will have an awesome experience. If I were the boss I would put Steve in for a promotion. Thank you , sincerely your loyal customer, James Trapanese
DJC062566
May 14, 2014
Excellent Overall Experience... Actually I was amazed. From the minute I entered the building I was greeted and felt very welcome. Jim Pederson was my salesperson. He was kind and knowledgable. I LOVE the certified pre-owned 2011 Accord Coupe I bought. The whole experience was just easygoing. The service department is excellent as well. So many employees all working together assuring complete customer satisfaction. Steve Morse was great too and he was not even my salesperson! They work as a team. Complete customer satisfaction is there goal. Definately Highly Reccomended. *****5***** STARS!
aaf283
May 14, 2014
This was my first time ever buying a car and it was a wonderful experience. Everyone was extremely friendly and helpful. I was able to get a good deal and I love my Honda Fit! Thank you so much. I would definitely recommend you to friends and family.My one complaint is that I feel like I should have been able to take it to my mechanic to be inspected before purchase. When I asked if I could, they said I couldn't unless my mechanic would come to them. I understand the dealership does its own inspection and it's obviously in the dealership's best interest to make sure their cars in great condition, but I still would have liked to have an independent third party look at it first. That being said, I did take it to my mechanic after purchase and it's in great condition just as promised.
Matt B
May 13, 2014
My wife and I recently purchased a new Honda Odyssey minivan from DCH Kay Honda in Eatontown and had a fantastic buying experience. With several dealerships located within thirty minutes of our home, we opted ultimately to visit DCH Kay in Eatontown because of their selection of vehicles. While most dealerships had only one model to show us, DCH Kay had several including the two that we were interested in. We were greeted promptly and courteously upon arriving at the dealership and were asked if we had spoken to anyone over the phone. After informing them of our contact (Megan Eaton), we were quickly introduced to her. Shortly thereafter, Ms. Eaton brought us over to Anthony Breaud, the sales associate who ultimately helped us to complete our purchase. Anthony was a pleasure to work with. He was engaging and took the time to listen to our specifications, answering our questions knowledgeably and courteously. Before long, he was pulling up a brand new Odyssey EX-L for us to explore. After going over the vehicle's features and showing us around the interior, he then offered to let me take it on a test drive. When we arrived back at the dealership, Anthony and I sat down and discussed my possible purchase of the vehicle. The price that was offered was extremely reasonable and, after discussing and negotiating a few ancillary items, the transaction was complete. The entire discussion took less than an hour. As a first-time new car buyer, I can attest to the ease and comfort of the experience. Anthony created a no-stress, low-pressure environment and engaged me in an actual dialogue, never pushing me to do something I didn't want to and instead offering alternatives and explaining them along the way. Ultimately, we agreed upon a fair price that covered both the vehicle and a few additional items. Simply put, if you're in the market for a new vehicle, you'd be hard pressed to find a better location than the DCH Kay Honda dealership in Eatontown. With a great staff, an excellent selection, and fair, competitive pricing, you're all but certain to have a wonderful buying experience and to drive away happy in a quality Honda vehicle.
CAY1975
May 13, 2014
Went in to buy a new CR-V...Steve was the perfect match for me. Kept it real and was very helpful. Would send anyone to him.
gailyaccarino
May 13, 2014
Scott made certain I got everything on my list and did it professionally, efficiently and was very pleasant. Pat handled the financial part of the transaction and I was again treated in a very professional manner. It was a great experience and would be happy to recommend them to my friends.
joezanna
May 13, 2014
I recently purchased a new Honda CR-V at DCH Kay Honda through the Costco Auto Program. I worked with Scott & Anthony, who were very responsive to my request for information about the new vehicle. The transparency of the Costco Auto Program made the entire transaction very stress-free, since it eliminates the need for frustrated haggling over prices. Scott was great! He listened to all of my concerns and helped me get exactly what I was looking for - out of my old lease and into a brand new CR-V at a great price and with 0.9% financing as an added bonus. Overall, I would recommend DCH Kay Honda to anyone looking to buy a car. I've had had a positive experience in the past and this transaction was no exception. Thanks again to Scott & Anthony!
LessyH
May 11, 2014
It was a great experience. Customer service was excellent. Jeff took his time to explain every feature of the car. He was very friendly and informative. I feel I recieved a good price on the car and will return here again
UCFKnight
May 10, 2014
I contacted DCH Motors on a Friday afternoon about a vehicle I was interested in. I was quickly contacted by their internet department and told the vehicle was available. I received a call at 7:30 p.m. that same evening asking if I was coming by the dealership that evening or the next morning. I said Saturday morning because of traffic. I drove 95 miles ONE WAY to see the car. I had been told the dealership opened at 9:00. I was there about 8:45. I spotted the car I was interested in and waited. And waited. And waited. At 9:30 the dealership finally opened. At 9:31 I was told the car had been sold the night before. This particular vehicle had been for sale for 53 days. DCH closed at 9:00 Friday. Can I (or you) be expected to believe they sold a car just before closing on the 53rd day when I was on my way first thing on the 54th day to see it? Of course, anything is possible. But the real problem here is that when I contacted the internet department to ask why I wasn't told the car was sold, I was told that the car WASN'T sold. Or at least not according to their records. So I drove 190 miles, paid $9 in tolls and about $40 in gas to look at a car from a distance. I never even got close to it! And all because either the dealership is lying to their potential customers or they're not talking to the people who are answering questions over the phone or online. An isolated incident? It's possible. But if you are thinking of driving a considerable distance to see one of their vehicles, don't say I didn't warn you when it turns out to be miraculously sold after sitting on the lot for almost two months.
Pat6
May 9, 2014
Thanks, Kevin for your help and expertise, you made a process pleasant. You made me a good deal and you were courteous and knowledgeable Thanks again.
Haleychoker
May 9, 2014
This was my first time at a dealership and I cannot explain how amazing my experience was. Everyone was attentitive and friendly. Phil was extremely patient and understanding. An overall amazing experience!
Barb
May 8, 2014
New car dealer We purchased a van from DCH 4 years ago, and liked all the help & no nonsense way they dealt. So when we were looking to buy our 4th Honda we returned to DCH and Ray Furslew sold us our car. He was very helpful, understand, friendly and knowledgable. I would recommend them to anyone looking to buy a car.
DJC062566
May 7, 2014
Actually I was amazed. From the minute I entered the building I was greeted and felt very welcome. Jim Pederson was my salesperson. He was kind and knowledgable. I LOVE the certified pre-owned 2011 Accord Coupe I bought. The whole experience was just easygoing. The service department is excellent as well. So many employees all working together assuring complete customer satisfaction. Steve Morse was great too and he was not even my salesperson! They work as a team. Complete customer satisfaction is there goal. Definately Highly Reccomended.*****5***** STARS!
AnupamSharma
May 6, 2014
I Strongly recamand DCH Kay Honda for their Excellent Service, I found them very good in all the key areas of sales and customer service.Thanks,Anupam Sharma
mszqweenliz
May 6, 2014
Honestly I can sit here and say Jeff was great he greeted us with a friendly welcome in fact was the only sales respresentative nice enough to greet both me and my mother we looked around a little bit and he answered every question we had down to if the car me and my mom picked out was a good one he was friendly made us laugh just down right made us feel welcome I would recommend going to Jeff he's the man thankssss Jeff
Jason85123
May 2, 2014
This past week I purchased a new Honda Accord EX-L and couldn't be happier with my experience. Purchasing a car is an exciting time but can feel like a daunting task depending on the client advisor. Thankfully my client advisor was Steve Morse who was an absolute pleasure to deal with. He wasn't pushy in the slightest and really worked with me to ensure I left there happy. Steve is someone I would go back to multiple times for any purchase.
DiverMom
Apr 30, 2014
I hate buying cars, but this has been my best experience thus far. I worked with Ed Garrigal who made the experience tolerable. He was friendly and knowledgeable, but he didn't push me into anything I didn't want, like some salesmen tend to do. I would definitely come back to buy another car from Ed.
gmccabe1
Apr 30, 2014
This was a very smooth transaction. The salesman, Steve Morse, was very friendly, professional, patient, and went over various options and vehicles with me. I am extremely pleased with both the car and the lease.
rdelgado1
Apr 30, 2014
Jeff helped me trade in a car that other dealers couldn't. He was very well spoken and explained the financing situation in detail! I would recommend him highly to others.
meaghanelizabeth1993
Apr 29, 2014
In the summer I leased my first car, a honda civic. I was really nervous because I didn't know much about cars or pricing. My salesman, Ed Garrigal made everything so easy. He helped me pick a great car with a great price. He completely understood my fears about such a big commitment and made my decision a little bit easer. I would definitely recommend DCH Kay Honda, as well as Ed Garrigal to any friend or family member.
KellyMarie1993
Apr 29, 2014
Great Salesman In the summer I leased my first car, a honda civic. I was really nervous because I didn't know much about cars or pricing. My salesman, Ed Garrigal made everything so easy. He helped me pick a great car with a great price. He completely understood my fears about such a big commitment and made my decision a little bit easer. I would definitely recommend DCH Kay Honda, as well as Ed Garrigal to any friend or family member.
MeaghanElizabeth93
Apr 29, 2014
In the summer I leased my first car, a honda civic. I was really nervous because I didn't know much about cars or pricing. My salesman, Ed Garrigal made everything so easy. He helped me pick a great car with a great price. He completely understood my fears about such a big commitment and made my decision a little bit easer. I would definitely recommend DCH Kay Honda, as well as Ed Garrigal to any friend or family member.
bethemmett1975
Apr 29, 2014
Bought a crv a while ago from dch. The salesman david radice helped us out and we couldn't be happier with it. I will send all of my friends and family to see him for a car.
dbenazzi
Apr 29, 2014
After several attempts to lease a Honda Crosstour, I contacted (rather reluctantly) the salesman recommended by a friend at DCH Kay Honda, SCOTT WENDLING. She had just recently told me of her experience and was certain we would also be pleased. My husband and I were ready to give up since we had several unpleasant interactions already but after the first few moments speaking with Scott I experienced a feeling of comfort and confidence knowing our needs were being seriously considered. Scott was professional, honest and thoughtful during a brief conversation. He immediately got back to me with the information we needed and within 48 hours we had the vehicle we desired at an outstanding price. He anticipated every need and addressed it! I feel he went above and beyond our expectations. He has restored our faith in the DCH KAY HONDA SALES DEPT. (Our experiences with the DCH KAY SERVICE DEPT. has always been exceptional). I highly recommend this salesman, Scott Wendling!
isabellequelhas1217
Apr 29, 2014
I just recently leased a Honda Civic EXL at DCH Kay Honda and Steve Morse made the whole leasing process simple and easy. Steve always had a smile on his face and was always willing to help me with whatever questions I had. He not only helped me find my car, but he also helped my sister last year. If you want to find the car you want without hassle I highly recommend Steve Morse. He has provided my family and I with the best customer service experience we have had out of the many dealerships we have dealt with.
jmahon7
Apr 29, 2014
My service was excellent. My sales person, David Radice, was very informative and answered all my questions. I had an excellent experience with my first time leasing with DCH Kay Honda and my sales representative. I would recommend him to my friends and relatives.
C.L.I.
Apr 28, 2014
We returned to Kay Honda for our 6th vehicle recently. We were greeted by Steve Simon who was the consummate salesman. He answered all of our many questions with patience and gave us space to make our decision. He handled the trade-in and paperwork quickly and got us on the road in a timely manner. When I returned to pick up my registration and have the plates put on I was greeted by name and all of my questions were answered. Thank you Steve. C. L. I.
wpfire
Apr 27, 2014
I went to the dealership for a used Honda and walked away with a 2014 Honda Accord sport. Steve Simon took the time to find the perfect car for my family. DCH stands for Delivering Customer Happiness and they stand by it. My experience at DCH Kay Honda was excellent.
Rebeleo
Apr 26, 2014
Absolutely excited and happy with the way the handle every detail Jeff Gutkind and Victor Breen are fantastic
asburypark
Apr 26, 2014
Working with Will was a pleasure ! We think he did everything possible for us to leave with a new car and he delivered.What I admired the most was his eye for details and even though it was late in the day, he would not give up untilhe got the Bluetooth set up. It's worked like a charm.I hope to work with him in the future.Michael Joyce & Martin Lugo
oscarmendozabalin
Apr 24, 2014
THE CERTIFIED HONDA PILOT SOLD TO ME HAS DAMAGES CLEARLY VISIBLE AS STATED. THE PASSENGER SIDE REAR VIEW MIRROR IS JUST SITTING LOOSELY ON ITS MOUNT,MOST PROBABLY DAMAGED BEFORE BY THE FIRST OWNER.THE INSIDE PANEL OF THE REAR LIFTGATE IS SEVERELY CRACKED THAT YOU CAN SEE THE HOLE THROUGH IT.I BROUGHT BACK THE CAR TO USED CAR DEPT. OF DCH KAY HONDA TO SHOW THE DAMAGES ABOUT MORE THAN A WEEK DUE TO MY TIGHT SCHEDULE.UNFORTUNATELY , THE SERVICE MANAGER AND FINANCE MANAGER TOLD IT IS MY FAULT THAT I DID NOT SEE THE DAMAGES WHEN I TOOK THE CAR.THEY TOLD THAT THEY CANNOT DO ANYTHING ABOUT IT.THEY JUST PUT THE BLAME ON ME TO AVOID THEIR IRRESPONSIBILITY. I WOULD BE GLAD TO TALK TO THE GENERAL MANAGER IF THE Y REALLY MEAN THE WORDS ''CERTIFIED USED CAR'' ARE TRUE DEEP IN HIS HEART.
Cokale100
Apr 23, 2014
I would like to Thank Steve for helping me to make my experience buying a car not as painful as I was expecting. I liked how I was not hit with a desperate sales pitch or pressure to buy right there and then! Steve let me take the lead and was friendly and answered all "my" many questions that I had. I needed also to find a great car that I can fit into my budget and Steve helped me find my way. I now feel happy and confident that I made the right choice.Thanks for making a shopping experience a pleasant one! I would surely refer a friend.
AnitaVerdiglione
Apr 22, 2014
I recently leased my second Honda CRV and was very glad I did. Having only positive experiences with my first lease 2011-2014, I eagerly signed on for another new car lease. The dealership service for three years was always efficient, courteous and timely. DCH Honda was consistently friendly and ready to assist me whenever I needed something. Purchasing my second lease with salesman Ray Furstew, was also a pleasant experience. Ray was helpful, knowledgable and eager to see me get what I wanted in a new Honda. He was thorough throughout his showing of what the model had to offer and how features had changed since my last lease. His suggestions for choosing a color were appreciated and his demonstration of the car's features were enlightening. I particularly liked how he took me through step by step programming the radio and my blue tooth selections. For me as a technologically challenged customer I found this very endearing. I returned to DCH Honda because I had all good experiences with their sales and service departments. I have been pleased once again and I will drive my new Honda CRV as a very happy customer.
pattycamme
Apr 22, 2014
I would definitely recommend DCH Honda to friends or family in the future.Willie was very knowledgeable, friendly, helpful and pleasant to work with. It was an honor to purchase a car from a member of our Armed Forces.
rita024
Apr 18, 2014
This was my third Honda purchased through this dealership. The process was effortless. There was no haggling over price as I purchased through the Costco Auto Program. My salesman was very knowledgeable and within a short time I was the owner of a new Honda.
Ajibaye
Apr 17, 2014
I received excellent service at the dealership. Louis was kind, patient and honest. I will go there for all vehicle purchases. I will recommend them to everyone I know who is searching for a vehicle.
Satisfied Client
Apr 16, 2014
Jeff in the used car section was great. No hassle or run around. I told him what I was looking for and the price I needed. He delivered!
fgyarmati
Apr 15, 2014
From test driving to purchasing our new car, DCH Kay Honda made this event a pleasant experience. Our sales consultant took the stress out of this event. I would recommend DCH and Mr. Awad to family and friends for their future car purchases.
gkeagle
Apr 15, 2014
I had a great overall experience at Kay Honda. Ray Furslew was the best! He was honest, friendly, patient, knowledgeable, and easy to talk to. I was impressed with everyone involved.
teamjo410
Apr 14, 2014
From the moment I walked in everything went perfect. I was greeted by a friendly salesman, Jeff Gutkind. He was extremely knowledgeable and made sure that all my needs were met. I was trading in my car and other dealers were not being reasonable. The used car manager, Vincent Zerbo, showed me what the real value of my car was and Kay Honda gave me the best price out of all the other dealers I visited. I also have a slight credit issue. The finance manager Victor assured me he would do everything he could do to get the deal approved. Needless to say, I was driving the same day. I upgraded to a much better car and I couldn't be happier. I was treated with respect and everyone was extremely professional. By far this was the best experience I ever had when buying a car. Kay Honda will get many recommendations from me.
Dave
Apr 13, 2014
Vehicle Purchase Upon entering the dealership, Steve approached my wife and I, and was very courteous and informative. I gave him the info I was looking for and in no time I was the owner of a new Honda CR-V. From the test drive to the final hand shake, my experience at DCH Kay Honda in Eatontown was very pleasant.
Nash12345
Apr 13, 2014
Eagerly expecting out first baby, my husband and I were in the market for a well priced CR-V. Louis White was knowledgable and understood our budget as well as our need for a safe reliable vehicle. He was professional, friendly and patient. These qualities helped us trust him and feel confident in our purchase of a certified pre-owned 2011 Honda CR-V.
dmartelliti
Apr 13, 2014
Upon entering the dealership, Steve approached my wife and I, and was very courteous and informative. I gave him the info I was looking for and in no time I was the owner of a new Honda CR-V. From the test drive to the final hand shake, my experience at DCH Kay Honda in Eatontown was very pleasant.
Kpage
Apr 11, 2014
Great experience. Phil was so helpful and was able to answer any question! He made you feel comfortable as a buyer and confident in your new purchase!
662plus2
Apr 5, 2014
Great experince, I went in and bought a leftover 2013 Accord at a really great price. Highly recommend this dealer. We have also had an older Honda serviced here in the past and they are very good.
christina m
Apr 4, 2014
I am a new resident to New Jersey and came to DCH Kay Honda after shopping at two other Honda dealerships. DCH Kay proved quickly to be in a class by themselves! The dealership wants to sell cars and not give you the run around, and they did just that with excellence! Ray Furslew he greeted me as soon as I came in and from that point on the entire experience was streamlined and excellent! I, admittedly, do not enjoy any aspect of the car buying process, but Ray was so nice and hard working, that I would not be exaggerating to say, it was probably the BEST car buying experience I've ever had. He got right to the point with the numbers and he took into account that my time was valuable and did everything he could to expedite the process. Our great experience continued in the financing department with Armando Lopez. He had the paperwork completed and ready ahead of time (we put money down and came back later that night to finish the deal), so when we returned to pick up the car, we were in and out in record time! We truly appreciated his professional manner - in not pushing unwanted products or services and also his respect for our time. We live about 45 minutes from this dealership, but the travel time was WELL worth it! If you live in central NJ, don't waste your time at fancy newly built dealerships and promises of "a lifetime of free car washes". Those dealerships do not compare to DCH Kay - especially if you value your time and money and want an honest, reliable experience! When we are ready to buy our next Honda, we will definitely be coming back to DCH Kay Honda and will be asking for Ray Furslew! Christina M
johnscm8
Apr 4, 2014
I am a new resident to New Jersey and came to DCH Kay Honda after shopping at two other Honda dealerships. DCH Kay proved quickly to be in a class by themselves! The dealership wants to sell cars and not give you the run around, and they did just that with excellence!Ray Furslew he greeted me as soon as I came in and from that point on the entire experience was streamlined and excellent! I, admittedly, do not enjoy any aspect of the car buying process, but Ray was so nice and hard working, that I would not be exaggerating to say, it was probably the BEST car buying experience I've ever had. He got right to the point with the numbers and he took into account that my time was valuable and did everything he could to expedite the process. Our great experience continued in the financing department with Armando Lopez. He had the paperwork completed and ready ahead of time (we put money down and came back later that night to finish the deal), so when we returned to pick up the car, we were in and out in record time! We truly appreciated his professional manner - in not pushing unwanted products or services and also his respect for our time. We live about 45 minutes from this dealership, but the travel time was WELL worth it! If you live in central NJ, don't waste your time at fancy newly built dealerships and promises of "a lifetime of free car washes". Those dealerships do not compare to DCH Kay - especially if you value your time and money and want an honest, reliable experience!When we are ready to buy our next Honda, we will definitely be coming back to DCH Kay Honda and will be asking for Ray Furslew!Christina Marcello
mariascorpio
Apr 4, 2014
I originally went to this dealership to help with a service issue on my 2010 Hybrid Honda. Everyone was terrific and kept in constant communication with me until the issue was resolved. I was very satisfied with the way the repair of my vehicle went. In fact, I was so satisfied with the care and help of all the people involved, I decided to purchase a new vehicle from them a week later.....Rolling out with a 2014 Honda Civic EXL.....Thanks Stephen Severio for being one of the greatest salesmen! Warm regards to all. Maria Murasso
gachie
Apr 2, 2014
I am very satisfied with my 2008 Honda CRV.The sales representative Scott Wendling was very professional, polite and very helpful and the process was smooth all the way.
Joeyb815
Apr 1, 2014
This is my 2nd purchase from DCH Kay and once again I am more then satisfied with the customer service here. Phil and the finance guy andrew ly went above and beyond to get me in my new Accord for the interest rate and payment I was looking for. No pressure and alot of fun. Thank you ;)
Ajtroc76
Apr 1, 2014
Ray's ability to make this sales transaction smooth and stress free was outstanding. He should be commended for his quality of care regarding this sake. Thank you Anthony and Louis Trocchio
Checks205
Mar 31, 2014
Justin picked the perfect used car the first time around. It was clean and the price was perfect. Andrew made financing my purchase easy and actually got me a much better rate than I thought! Awesome job guys and I can't wait to drive my Honda everyday.
dalston411
Mar 31, 2014
DCH Kay Honda/DCH Motors is a first-class auto dealer. First, I received a friendly call from Kayla Castro, Internet Sales Consultant, after I responded to an advertisement on Autotrader.com. She listened and politely invited me to visit the DCH Motors showroom to test drive my vehicle of interest. Next, Jeff Gutkind warmly and respectfully greeted me upon my arrival to DCH Motors. His ability to listen with positive energy throughout our initial relationship building moments gave me confidence that I had found the right dealership to conduct my business. Jeff continued to demonstrate servant leadership while showing me the vehicle, during the test drive, and upon building a deal based upon my needs. If you need a new or used vehicle and desire to work with a team of first-class, professional, and courteous people, then you must allow DCH Motors to earn your business. Jeff, Kayla, and the other team leaders at DCH Motors are ready to serve you in meeting your auto needs.
hondagirl1944
Mar 31, 2014
Great experience with Justin I purchased a brand new Honda Accord. He was patient never tried to pressure me into buying the car and he explained everything feature in my car to me so that when I left I felt very good about my decision to buy from him!!!! I would recommend Justin and Kay Honda to all my friends and family
jerzeebfs11406
Mar 31, 2014
Phil and the rest of the DCH Kay Team went above and beyond any expectations I had regarding my purchase of a brand new 2014 Honda Accord Coupe.I got a great deal and price. I have purchased here before and can't see myself going anywhere else!
raerae13
Mar 31, 2014
Absolutely loved the service. Justin was an excellent worker. He made sure we were satisfied with our car and made us a feel welcome when we came into the dealership. I would definitely recommend this dealership and Justin. Raven Williams
tjfria
Mar 31, 2014
Nader Adwat was excellent; he was very courteous, knowledgeable, and helpful. His comrades were also very helpful. I would send my friends without hesitation anytime.\
manmelo64
Mar 31, 2014
I have been buying cars for 25+ years and DCH Kay Honda stands above the rest. I was looking for a Used Car for my Daughter and Ray Furslew sold me just that. Immediately upon arrival Ray greeted me with a smile on his face and a firm handshake. He listened to my wants and needs and was very professional. Price was within our budget and not needed to negotiate. I had looked at other cars on the internet and DCH Kay Honda is priced amongst the best. With the help of his Manger Anthony; I felt I had a VERY fair price and an excellent stay. Hats off to Kay Honda!P.S. If anyone at DealerRater reads these; this website is horrible to write a review on. I had to create THREE separate accounts to post this.
Maria5
Mar 31, 2014
My experience was very positive. My salesman, Kevin McKenna, was very professional, courteous, patient to answer all of my questions and very kind. He was not your typical pushy salesman, but rather very humble in his approach. A definite Thumbs-Up !!
Pistol18
Mar 30, 2014
Second time dealing with DCH honda in 4 months.Bought a CRV in Dec. whole team was very helpful especially Steve Morse. I would recommend him highly as he is the essence of what a good salesman is. Really cares about his customers and is a great guy to boot!Have bought many cars in my lifetime .Can't remember having such a great salesman as Steve Morse.Finance team and whole experienceEspecially Steve ,will make me recommend dealership
kateclark
Mar 29, 2014
I was recently in an accident in a 2007 Civic. The car was totaled, but it protected me so well that I decided to purchase another Civic. Art Smith was very kind and helpful. He addressed all of my concerns and made sure I got everything I needed, including a very fair price.
wildbill45
Mar 29, 2014
I found the Honda that I was looking for at DCH Kay Honda of Eatontown. The sales agent I dealt with was informative and honest, and made sure I took my 2011 CR-V home the same day. An overall enjoyable experience, thank you Louis White and Victor Breen.
whooper
Mar 28, 2014
I did a lot of research before deciding to travel 2.5 hours to look at an Accord advertised by DCH. When I arrived he car was exactly as advertised and was waiting for me in the parking lot. There were no comparable prices anywhere near their advertised price anywhere in Delaware, Pennsylvania or Southern Jersey and it was a pleasure to work with Art Smith, Andrew Ly, and Eddie Jiminez. I had an excellent experience at DCH Honda and would not hesitate recommending them to anyone.
mpease1
Mar 27, 2014
This was my first time experiencing the process of buying a new car, well a certified pre-owned vehicle that is. I was very nervous and timid to go to a dealership and begin this process because of all the horror stories you hear about the long grueling process of purchasing a vehicle. However, at DCH Kay Honda, and with the help of Steve Morse, luckily non of those stories became true for myself. For my first experience buying a car Steve went over everything step by step explaining everything as we went along. I never felt pressured into anything at any time. Steve, with the assistance of Ed Jiminez, made the process as easy and stress free as possible. I would recommend Steve to anyone planning on visiting this dealership, thanks again Steve.
Shoregirl
Mar 26, 2014
Great service! Worked with Scott Wendling (Salesman), Pat Connelly (Finance) and Nicole McGuinnes (lease buy-out contact). All of them were so friendly, competent, and informative. Very pleased with the purchase process.
W.Hooper
Mar 24, 2014
I did a lot of research before deciding to travel 2.5 hours to look at an Accord advertised by DCH. When I arrived he car was exactly as advertised and was waiting for me in the parking lot. There were no comparable prices anywhere near their advertised price anywhere in Delaware, Pennsylvania or Southern Jersey and it was a pleasure to work with Art Smith, Andrew Ly, and Eddie Jiminez. I had an excellent experience at DCH Honda and would not hesitate recommending them to anyone.
LayeeSanoe
Mar 24, 2014
I had a great experience with Jeff at DCH Kay Honda. I Purchased Honda Accord 2011; he didn't pressure me during the sale and he explore many option than I ever thought. It was great doing business with you and DCH Kay Honda. Thanks Guys !
Kysee10
Mar 22, 2014
Brian was the best !! He was a sweet heart that made my heart happy in a snap!!! I'm telling everyone to come see him!!!!
Joe V
Mar 21, 2014
This was the 4th used vehicle I bought from this dealership, and salesperson Art Smith in the last 10 years. Art Smith as always provided great service, a great price, in a non pressured environment. I would recommend Art Smith, and the dealership to prospective buyers without hesitation
jvalenrino
Mar 20, 2014
I purchased a used 2004 Odyssey from Arthur Smith, this was the 4th used Honda I bought from him. Art is always very honestand does his best to please the customer. Art goes out of his way to research what the customer wants, and I have always beenvery happy with the vehicles I bought. I never hesitate to refer Art to potential buyers.
mjd1078
Mar 19, 2014
This has been one of the best car buying experiences I have had in a long time. Jeff was a pleasure to work with, there was no pressure no sales pitch etc.. Just an upfront price. I would recommend this dealership and specifically Jeff to anyone looking for a car.
StacySW
Mar 19, 2014
Anthony Breaud was a pleasure to work with, as he made buying my car a seamless process. He was informative, helpful, and knowledgeable. Thanks Anthony!
Ann
Mar 18, 2014
Steve Severio could not have been more helpful when I came in to buy a new car. He listened carefully to what I needed and helped me find just the right fit, without trying to push any unnecessary or unwanted features. He took the time to do a detailed comparison between the Accord and the Civic--both in features and pricing--and made it very easy for me to make my decision. Moreover, he made the paperwork quite easy. He brought in Andrew Ly and Armando Lopez, who were also professional, polite, articulate, and helpful. They handled the processing of the paperwork that comes with a new vehicle with alacrity, and made everything very easy to understand. Steve, Andrew, and Armando could not have made it a more pleasant experience and are a credit to the dealership and a great reflection on Honda. This is my second Honda. The first was a 1987 Honda Civic, which I had the pleasure of driving for more than 20 years, and I couldn't be more delighted with its descendant! It was wonderful then, yet it's come so very, very far. Great car, great company, great dealership, and great mileage! It's been one month since I drove out of the dealership, and I have yet to fill the tank a second time. Many thanks! All best wishes, Ann.
Elliot
Mar 18, 2014
No nonsense when dealing with price, and were very accommodating to our needs. Kevin was able to get us a great deal on a new Honda Fit. He also made sure that all of our needs and questions were seen to from beginning to end. Megan answered all of our internet queries quickly and Patrick was fantastic with telling us all of our options without being pushy. We will gladly recommend this dealership and it's wonderful employees to our friends and family.
4amg28CD
Mar 18, 2014
Steve Severio could not have been more helpful when I came in to buy a new car. He listened carefully to what I needed and helped me find just the right fit, without trying to push any unnecessary or unwanted features. He took the time to do a detailed comparison between the Accord and the Civic--both in features and pricing--and made it very easy for me to make my decision. Moreover, he made the paperwork quite easy. He brought in Andrew Ly and Armando Lopez, who were also professional, polite, articulate, and helpful. They handled the processing of the paperwork that comes with a new vehicle with alacrity, and made everything very easy to understand. Steve, Andrew, and Armando could not have made it a more pleasant experience and are a credit to the dealership and a great reflection on Honda. This is my second Honda. The first was a 1987 Honda Civic, which I had the pleasure of driving for more than 20 years, and I couldn't be more delighted with its descendant! It was wonderful then, yet it's come so very, very far. Great car, great company, great dealership, and great mileage! It's been one month since I drove out of the dealership, and I have yet to fill the tank a second time. Many thanks! All best wishes, Ann.
AngieMcilwaine
Mar 18, 2014
Ray Furslew made me a satisfied customer. He was able to locate the car I wanted which was not easy as I was purchasing a 2013 in February 2014 and I was specific about what I wanted. He even sent me a text of the picture of the car he was picking up for me at another dealership. I would not hesitate to recommend Ray who was very professional as well as the dealership. Forgot to mention that he spent time with my husband and I going over the great many features the Honda Accord has and has responded to any questions I have asked him.
mdugan1
Mar 18, 2014
great sale man. Made the sales process simple. Felt he wanted to do the best for me. Delivered the car to my home. Understanding guy.
Lizotero
Mar 17, 2014
Had a good overall experience, everyone was very helpfull. My sales associate went above and beyond for me. I was very satisfied with the customer service.
luckythong
Mar 17, 2014
No nonsense when dealing with price, and were very accommodating to our needs. Kevin was able to get us a great deal on a new Honda Fit. He also made sure that all of our needs and questions were seen to from beginning to end. Megan answered all of our internet queries quickly and Patrick was fantastic with telling us all of our options without being pushy. We will gladly recommend this dealership and it's wonderful employees to our friends and family.
eysimmons
Mar 17, 2014
Scott Wendling, of DCH Kay Honda in Eatontown, NJ, made my Mom's car buying experience pleasant and seamless. Scott's understanding and patient demeanor helped to alleviate the uncertainty about whether the vehicle my Mom eventually chose was right for her. Scott was also prompt about ensuring that my Mom received her MV documents and a service appointment to install her requested optional equipment in a timely manner. If the need ever arises, we would gladly do business with Scott Wendling and DCH Kay Honda again.
jendun
Mar 14, 2014
Excellent service from Stephen Severio at DCH Kay Honda in Eatontown, NJ. I would highly recommend working with them for a new or used car!
Cosa Mom
Mar 14, 2014
Very friendly and helpful staff, easy to work with and accommodating. We could not be happier with our purchase and our John Luberto, our sales person.
RichardS.
Mar 13, 2014
I just purchased a 2011 Honda CRV from DCH Kay Honda and I couldn't be more satisfied. The car is great and the experience that I had in choosing and finalizing the deal was made extremely easy and pleasant by the salesman Jeff Gutkind. He was very friendly, very knowledgeable, and had a great deal of patience with myself and my wife. He helped us feel very secure in our purchase and I would never hesitate to refer anyone to Jeff Gutkind and Kay Honda at Eatontown, N.J.
Ricksand2
Mar 13, 2014
I just purchased a 2011 Honda CRV from DCH Kay Honda and I couldn't be more satisfied. The car is great and the experience that I had in choosing a car and finalizing the purchase was made extremely easy and pleasant by the salesman Jeff Gutkind. He was very friendly, very knowledgeable, and had a great deal of patience with myself and my wife. He helped us feel very secure in our purchase and I must say that I would never hesitate to refer anyone to Jeff Gutkind and DCH Kay Honda at Eatontown,N.J. Richard Sandler
shebags
Mar 13, 2014
I searched far and wide for our new car and was thrilled to find it at Kay Honda. We drove 3 1/2 hours from Maryland to New Jersey and they could not have been nicer and more accomodating. John Luberto kept the communication strong and was able to get us out the door and on the road under budget! Thanks so much for your help - our 3 1/2 hour ride home was a slice of heaven in our new car!
lsquared129
Mar 10, 2014
I am a frequent driver of Honda's and would recommend this dealership for anyone interested in a Honda. Willie Daniels was very patient, understand and honest with me and I loved my experience. Thank you.
maryalice249
Mar 10, 2014
Today I came into your business with the intentions of trading in my Honda Accord 2011 leased vehicle. I must say that my experience was very pleasant. As I approached your building I met Steve Simon outside that greeted and welcomed me into your establishment. Steve and I sat down and discussed many options of re-leasing another Honda. With great success Steve was able to make me feel comfortable with my decision in trading my leased vehicle and placed me in another Honda Accord 2014 lease. Steve took the time to show me all the new options that the car offered that were different from my previous lease. Steve too helped me unload my leased car from all the things I had in it and placed it in the new car for me. I felt when leaving your place of business today that I made the right decision and I have to say that Steve played a big part in my decision. Steve is very pleasant and soft spoken, he to was very knowledgeable with the new car in comparing the differences in both.Too, I would like to let you know my experience with Pat Connelly in the finance department. Pat like Steve was very pleasant and made my experience very smooth. I was surprised how quickly the transaction took.I would definitely refer my family and friends to come into your place and meet with Steve and Pat.Thank you for a pleasant experience.Sincerely,MaryAlice Tordella
mwolfenden
Mar 6, 2014
I had a wonderful experience at DCH Kay Honda when leasing my brand new Honda Civic. Everyone there was exceptionally nice and professional. My sales consultant, Steven Simon, made sure that I was happy and comfortable with the vehicle that I chose and the finacial option I made. He looked out for my best interest and made the whole process easy. Steve went over the entire car of all it's features, he was friendly, knowledgable and honest. He made my first car buying experience wonderful. I would definitely recommend DCH KAY Honda, and Steve Simon, to anyone shopping around for a car.
M. Wolf
Mar 6, 2014
I had a wonderful experience at DCH Kay Honda when leasing my brand new Honda Civic. Everyone there was exceptionally nice and professional. My sales consultant, Steven Simon, made sure that I was happy and comfortable with the vehicle that I chose and the finacial option I made. He looked out for my best interest and made the whole process easy. Steve went over the entire car of all it's features, he was friendly, knowledgable and honest. He made my first car buying experience wonderful. I would definitely recommend DCH KAY Honda, and Steve Simon, to anyone shopping around for a car.
jayl724
Mar 6, 2014
I had very bad credit and was pretty sure I would be able to be approved for a vehicle that I would like. But to my surprise Brian had found a car that I was happy with. I have to emphasize that my credit was beyond horrible and I was able to get a nice car with affordable payments and I couldn't be more thrilled. To say I would recommend this dealership is a understatement. I would 1000% recommend this dealership to anyone regardless of good or bad credit.
dmielech
Mar 1, 2014
This dealership does it right! I visited many various auto dealerships in the area. They were, by far, the most busiest and the reasons are clear. Conor Leister, was a new yet highly knowledgeable salesman who answered all my many questions while I test drove three models and handled the sale of the vehicle in an excellent and pleasant manner. I was also pleased with the inventory offered and was impressed by this dealership's teamwork with all employees working together to make sure the customer was comfortable. I left the dealership knowing I was given a fair trade-in price and am pleased with the purchase price. I would highly recommend this dealership!
gmoney718
Mar 1, 2014
My name is Gabriel I just purchase a used Honda accord coupe from Jeff Gutkind. The first impression I received ( which was over the phone at first) was very pleasant. I did not feel rushed or pressured into buying a car even though I was in desperate need of one before the weekend was over. The advertised price was sold to me as is and it was not jacked up by any surprise fees like other dealers were trying to do me. Once I got there to view the car advertised, he focused on my financial needs and found a way to keep me within my monthly payments price range, at the same time providing me with the features and specific car I was interested in. I have no complaints whatsoever and I would recommend this dealership and the salesmen Jeff because they made this last minute need so smooth for me.
herewithme
Mar 1, 2014
I had not intended a week ago to buy a new car, but circumstances change and one of the dealers I checked out was DCH Kay Honda. I had never met Steve before, so I was pleasantly surprised by his demeanor and genuine interest in making sure I got the right vehicle at a price point at which I would be happy.We met 3-4 times and I couldn't be happier with the experience. Steve was a consummate professional, but at the same time was also a friend. He helped me decide which trim line would be best for my unique needs, and always cared about me first. This isn't an opinion, it's a fact.Everyone at the dealership was great, but Steve Simon stood out as reason enough to recommend DCH Kay Honda. If a dealership used Steve as as an example to its salespeople, that dealership could do no better. I recommend DCH Kay Honda without reservation.
Dr. Steve C.
Mar 1, 2014
I had not intended a week ago to buy a new car, but circumstances change and one of the dealers I checked out was DCH Kay Honda. I had never met Steve before, so I was pleasantly surprised by his demeanor and genuine interest in making sure I got the right vehicle at a price point at which I would be happy. We met 3-4 times and I couldn't be happier with the experience. Steve was a consummate professional, but at the same time was also a friend. He helped me decide which trim line would be best for my unique needs, and always cared about me first. This isn't an opinion, it's a fact. Everyone at the dealership was great, but Steve Simon stood out as reason enough to recommend DCH Kay Honda. If a dealership used Steve as as an example to its salespeople, that dealership could do no better. I recommend DCH Kay Honda without reservation.
chasnoc
Feb 27, 2014
Kevin McKenna was our sales associate, he was great to work with.This dealership does an excellant job, both in sales and service.This is the fifth Accord we have leased thru DCH, they do things the way all car dealers should emmulate.
Orry
Feb 26, 2014
Steve is an excellent salesman and a very friendly guy. He helped me find my Honda CRV and I couldn't be happier with it, and with his helpfulness. He is very conscientious and will go out of his way to help you. I absolutely recommend him for anyone who is looking to purchase a new or used car. Thanks Steve!
Lonny W
Feb 26, 2014
Steve and Andrew were a pleasure to deal with. They made it quick and easy experience. I enjoyed leasing my civic thru them and would come back again.
okatz1
Feb 26, 2014
Steve is an excellent salesman and a very friendly guy. He helped me find my Honda CRV and I couldn't be happier with it, and with his helpfulness. He is very conscientious and will go out of his way to help you. I absolutely recommend him for anyone who is looking to purchase a new or used car. Thanks Steve!
c594643
Feb 25, 2014
I brought my car in because the tire pressure light was on. I didn't have an appt. Katelyn went back to service to see how long it would be, even though she had just had surgery on her hip, she jumped right up and got the information for me. She showed me where to wait, and came up to me within a half an hour to say the car was ready, and that it was just too much air in the tires, it was fixed and that was that.She was very helpful, and a very happy person.
abirms1019
Feb 24, 2014
This past weekend I had the pleasure of meeting Adrian, Kevin and Ed at DCH Kay Honda in Eatontown. They all did everything they possibly could to make the whole car buying experience quick & painless! I would recommend this dealership to anyone!!
mwiko
Feb 24, 2014
Ray Furslew was very friendly and helpful. He was not a pushy salesman which made it a great experience. This is the 3rd vehicle we have purchased or leased from DCH Kay and each time was better than the last.
trina826
Feb 24, 2014
My overall experience was wonderful. I was greeted immediately upon my arrival with a smile by Scott. Scott was very knowledgable and informative . The best part of it all was I didnt feel as though I was being pressured to make a purchase and I felt very comfortable. Two thumbs up . I would definetly recommend this dealership.
edkopc
Feb 24, 2014
We just completed our second purchase in the last 8 months and the reason is simple, customer service, selection and value. We had a large selection of pre-owned certified Hondas to choose from and found just what we were looking for. Ray DeSimone and his staff continue to impress. Our salesperson, Dave Radice knew everything there was to know about the technology package our vehicle was equipped with and even paired our cell phones. Patrick Connelly was quick and efficient with the paperwork and had us on our way in record time!
Victor Flores
Feb 23, 2014
Walking in as a first time buyer made me nervous, I didn't know what to look for or anything. But having Jeff was a relief, he made my family and I feel welcomed and comfortable. I was extremely satisfied with Jeff Gutkind, he was very nice, helpful and most importantly very patient with us. I will definitely recommend this dealership. They give great customer service!
John, Ed , Kayla
Feb 22, 2014
Very professional and friendly, also another gentleman in the Kay Honda showroom that helped with the application .. Thanks .. We would definitely go back to purchase another vehicle..
Danielgonzalez
Feb 22, 2014
Very professional and friendly, also another gentleman in the Kay Honda showroom that helped with the application .. Thanks ..We would definitely go back to purchase another vehicle..
desa90233
Feb 22, 2014
I usually do not write reviews, but after the exemplary service we received yesterday, I had to write this review. I have been leasing from this dealership for close to ten years (between myself, my husband, and other family/friends). I can't say enough GOOD things about DCH Kay Honda!! First off, they are VERY family friendly! I have a three year old who accompanied my husband and I, and all I can say is that he was more than welcomed at this dealership and "entertained" by the staff! Our Sales associate, Scott Wendling went as far as to share a snack with our son from his OWN personal lunch! Scott was kind and "human". Not like other dealerships, where the sales people double talk you, and fail at customer service. DCH Kay Honda is ECONOMICALLY REALISTIC TOO! And, as a stay at home Mom, my husband and I did not have the luxury of providing a large down payment as we were able to in the past. Scott and the finance department had absolutely no issue with this. We were able to make a deal anyway! A GOOD ONE! There was absolutely no back and forth haggling!! Which is very appreciated. Being returning customers, we ran into some old faces from over the years! It was moving to know, that we were remembered too! With a dealership as large and busy as DCH, who would remember us? Well....Andrew did! And it was almost two years from our previous visit! Andrew also helped us when it came to financial portion of the deal! Couldn't ask for more! Such a great upfront guy. Last but not least, we also dealt with Patrick Connelly! He was awesome too. By the time we met with him, my son was ready to go! And he also provided our son with attention (that he did not have to do). He played and joked with him! Patrick also showed us that he was "human"! And wasn't just interested in "sign here..sign there"....now good-bye. He went over all of our paperwork, and was very thorough. And explained everything! Overall, this visit was fantastic! We will continue to be customers for the coming years! Thank-you to all (including those not mentioned)!!
Jim M
Feb 21, 2014
Jeff was terrific to work with. When we are ready for another car, DCH Kay will be our first stop. Overall, the DCH experience was very good. Several months ago we began looking at vehicles and the Internet Specialists were very helpful and courteous.
jamesmcl
Feb 20, 2014
Jeff was terrific to work with. When we are ready for another car, DCH Kay will be our first stop. Overall, the DCH experience was very good. Several months ago we began looking at vehicles and the Internet Specialists were very helpful and courteous.
Kim D.
Feb 18, 2014
Visiting DCH KAY HONDA today was such a great experience. Nadar Awad took care of me today, Nadar has sold myself and my family new cars and we are so grateful. The team at kay honda are so welcoming and professional. I left today with a brand new 2014 crv ex-l and im so happy! Nadar is the person to go to !! Hes fantastic, and such a pleasure to do business with!! i will only go to dch kay honda and they are my number one referral to anyone who asks....-kim d.
rlwoodjr
Feb 17, 2014
I worked extensively with Nader Awad and his sales mgmt to ensure I was comfortable with the car selected as well as price. And they took the time to ensure I was comfortable with the lease and payment calculations. Nader really went out of his way to ensure a good sales and buying process all around - Nader is a pleasure to work with.
xokimdxo
Feb 17, 2014
Visiting DCH KAY HONDA today was such a great experience. Nadar Awad took care of me today, Nadar has sold myself and my family new cars and we are so grateful. The team at kay honda are so welcoming and professional. I left today with a brand new 2014 crv ex-l and im so happy! Nadar is the person to go to !! Hes fantastic, and such a pleasure to do business with!! i will only go to dch kay honda and they are my number one referral to anyone who asks....-kim d.
sgachko
Feb 16, 2014
Jessica our Sales Associate was very friendly and knowledgeable and a pleasure doing business with. We came in contact with several other employees during our purchase and everyone was very helpful. Thank you,Steve G.
dmcdevitt
Feb 15, 2014
I leased a car today from Steve Severio at DCH Kay Honda. Steve was friendly, thorough and knowledgable. All questions were answered clearly and promptly. After helping us decide on the car we wanted and whether to lease or purchase, Steve steered us quickly through the sales process, making this a rewarding experience. I highly recommend Steve and hope to see him for all future car purchases. I rated this experience with all 5s, as this was the best experience I have ever had when purchasing a car.
c594643
Feb 14, 2014
We came in today, 2/14/14, to check out Honda CRV lease pricing, and met with Steve Simon. He was so friendly and knowledgeable. Not at all presuming or pushy. He walked us through the different leasing options. We did not come in thinking we were going to purchase today, but Steve sold us on the car and the dealership. He explained all of the different features of the car, and took us on a great test drive. We are so happy with our purchase and would recommend DCH Kay Honda and Steve Simon to anyone looking for a car.
Megan328
Feb 14, 2014
I highly recommend purchasing a vehicle from the dealership. Each of the gentleman I dealt with were friendly, patient and worked very hard to work within my restrictions. I was first greeted by Scott Wendling with a friendly handshake and smile. From the beginning he listened carefully to what I was looking for and was patient with me through my first car-buying experience. He answered all of the questions I asked in easy to understand terms and was very knowledgeable about the type of car I was looking for. I appreciated the fact that, when I told him that I had seen a car on the KBB website and was interested in it, he immediately showed it to me and did not try to sell me a higher priced car or push unnecessary options on me. I was also very pleased with the fact that Scott honored the price on the website without question. Scott worked hard to make sure the car I had in mind was the right car for me and that I was truly comfortable with my decision to purchase the vehicle.Scott then introduced me to Andrew and Pat who were to assist me in financing my "new" car. Each of them answered all of my questions and were patient with their explanations. Additionally, they were able to offer me a better interest rate than I thought possible enabling me to add another option while still keeping my monthly car payment within my budget. Scott also assisted me in getting the insurance taken care of quickly.My overall experience was fantastic. As I stated above, I highly recommend this dealership (and Scott, Andrew and Pat in particular) and look forward to visiting them again for my future car purchases.
kreutzberg
Feb 13, 2014
Kevin McKenna was an excellent salesman: great intuitive people skills, not at all pushy, confident, and knowledgeable. He is the antithesis of the stereotypical used car salesman and I imagine he has many returning customers. I would certainly work with him again. The manager I spoke with was a little lacking in the interpersonal skills department, but maybe he was just having an "off day."
Danny V
Feb 12, 2014
The service was exceptional, the staff was friendly, and they were willing to negotiate.
dannyv5
Feb 12, 2014
These two individual employees were excellent. They were extremely friendly, and also quite knowledgable about the specific car that I wanted. They made me feel comfortable with the car that I was purchasing.
riosal
Feb 11, 2014
DCH Honda very professional people working especially my salesman John luberto . I would definitely recommend this dealer and I'll give 5 stars for the courtesy and their prices..
soccergiov99
Feb 10, 2014
I came to Kay Honda with my dad to purchase my first car. Steve was very helpful and wonderful to us. Everything went well and you guys are always good to us. Steve is a really nice guy and did everything to get the right car for me. I want to thank him for everything he done for me. I am very happy with my purchase.
Giovanna Graziano
Feb 10, 2014
I came to Kay Honda with my dad to purchase my first car. Steve was very helpful and wonderful to us. Everything went well and you guys are always good to us. Steve is a really nice guy and did everything to get the right car for me. I want to thank him for everything he done for me. I am very happy with my purchase.
mamisson
Feb 10, 2014
I was nervous walking into the dealership knowing I had to trade in my vehicle for a larger one with 3rd row seating for my growing family. My circumstances were less than desirable and I was not sure the dealership would even be able to meet my needs. But Jeff was welcoming, understanding and invested in finding me a reliable vehicle at a fair price. His compassion was EXACTLY what every other car dealership should strive for!!
Brielle
Feb 9, 2014
I received phenomenal service from all that helped. This was my first time buying a car from a dealership(it's my second car) and everyone made me feel comfortable. I will absolutely be back for future purchases. They gave me the deal i was hopping for, plus more! Overall, everyone was exceptionally genuine and my experience was great.
briellealexandra
Feb 9, 2014
I received phenomenal service from all that helped. This was my first time buying a car from a dealership(it's my second car) and everyone made me feel comfortable. I will absolutely be back for future purchases. They gave me the deal i was hopping for, plus more! Overall, everyone was exceptionally genuine and my experience was great.
Artyse
Feb 8, 2014
Louis was great, he seemed completely honest when speaking to him about the car. He made my first car buying experience a great one. He reached out to me since I brought the car and made sure I was happy with my purchase, and made sure I had no questions to ask. I would definitely recommend this dealership. Thanks again!!!
rwood
Feb 8, 2014
I worked extensively with Nader Awad and his sales mgmt to ensure my wife and I were comfortable with the car selected as well as price. And they took the time to confirm I was comfortable with the lease and payment calculations. Nader really went out of his way to make for a good sales and buying process all around - Nader is a pleasure to work with.
Artyse
Feb 8, 2014
Louis was great, he seemed completely honest when speaking to him about the car. He made my first car buying experience a great one. He reached out to me since I brought the car and made sure I was happy with my purchase, and made sure I had no questions to ask. I would definitely recommend this dealership. Thanks again!!!
Christine
Feb 7, 2014
1st time Honda owner... thought I would test drive a few others but after visiting DCH Kay Honda and meeting our salesperson Dave Radice there was no need to look any further. Everything went smooth, Dave worked with us to get us where we needed to be on both selling and buying sides of the deal. All office people make you feel very comfortable, no pressure. It was a pleasure dealing with everyone and I look forward to a long relationship. Thanks Again! PS... Loving my Pilot !!
puzzlegirl
Feb 6, 2014
I purchased a 2014 Honda Civic from DCH Kay Honda last week. My salesman, Steve Simon, was very helpful and informative. I appreciated his assistance and will not hesitate to recommend him to my friends.I am very pleased with the Civic. I had to drive to Boston this past weekend, and I got terrific mileage!!! 42 miles per gallon! Incredible. And I was so pleased with the way it handled on the road!Thank you, again, Steve!!
macksyd2
Feb 5, 2014
Ed was a pleasure to work with. Very efficient, informative, & extremely personable! I have been leasing Hondas for the past 5 years & my experience has always been wonderful!
Lisae64
Feb 3, 2014
Salesman and associates were honest and straight forward. We feel we got a fair price for our trade-in and they worked hard to get us the best price possible for a beautiful new Honda Pilot.
_nicole
Jan 30, 2014
Impressive salesmen in a very friendly atmosphere . Will make a deal that works for you . Extremely happy with the purchase I made . Special thanks to Scott W & Pat C .
GrayTrek14
Jan 30, 2014
Absolutely recommend, especially my dealer, Ed Garrigal. Didn't think when i went in that i could afford a car but Ed showed me their financing options as well as how easy it would be to pay it off even with my low salary. Cannot recommend enough. Next time I'm in need of a car, I will definitely be heading back to see DCH Kay Honda and especially Ed Garrigal.
whaythorn
Jan 29, 2014
Came to DCH Kay Honda to purchase a civic for my mother. This is her second car from DCH. Our salesperson Ray Furslew was excellent to work with. He listened to what our needs were and produced a great car. He took his time to explain every feature and to go over how these features work. When it came to priceing I believe Ray got us a great deal. We did you homework and came up with a number before coming in and Ray got us the car for that excat number. DCH provides a friendly, no nonsense car buying experience.
_nicole
Jan 29, 2014
Impressive . The people mentioned have made my experience enjoyable . Easy process . Professional . No hassle . No scheming . Clear explanations to any and every question . Highly recommend .
N/A
Jan 29, 2014
Came to DCH Kay Honda to purchase a civic for my mother. This is her second car from DCH. Our salesperson Ray Furslew was excellent to work with. He listened to what our needs were and produced a great car. He took his time to explain every feature and to go over how these features work. When it came to priceing I believe Ray got us a great deal. We did you homework and came up with a number before coming in and Ray got us the car for that excat number. DCH provides a friendly, no nonsense car buying experience.
chenzhengyuan
Jan 29, 2014
dch is my local Honda dealer in NJ. The sales are very nice. They give me an unbeatable price and rate. Hope can get good service in future.
BostonBuyer
Jan 28, 2014
The two of the nicest gentleman I've met, I looked at a used Lexus SUV, I traveled from Boston to NJ to see this vehicle..I was met with Jeff first, he was unlike most "used car man"...he was polite, he let look at a the vehicle as long as I wanted without any hassle, he told me about the vehicle in which most cases, used car sale man don't know about certain cars they sell, he knew...when it was time to negotiate, there was no pressure...I like that, got a great deal on the vehicle, when it was time to get the finance together...even better Victor was more than happy to work with me, I can't remember if I ever had such a great buying experience in a long time, friendly staff...very impressed overall...wonderful ride back to Boston.
BostonBuyer
Jan 28, 2014
The two of the nicest gentleman I've met, I looked at a used Lexus SUV, I traveled from Boston to NJ to see this vehicle..I was met with Jeff first, he was unlike most "used car man"...he was polite, he let look at a the vehicle as long as I wanted without any hassle, he told me about the vehicle in which most cases, used car sale man don't know about certain cars they sell, he knew...when it was time to negotiate, there was no pressure...I like that, got a great deal on the vehicle, when it was time to get the finance together...even better Victor was more than happy to work with me, I can't remember if I ever had such a great buying experience in a long time, friendly staff...very impressed overall...wonderful ride back to Boston.
Eholland0910
Jan 28, 2014
John shows great customer care. I came in nervous, and left with the biggest smile on my face. He always makes me feel at home. I will buy all of my cars from him. I love John!
ptgrubbs
Jan 28, 2014
Gene Colicchio did all the work along with the guys in the finance department. All I had to do was pick the color and options and they did everything else. It made for a very easy purchase procedure. They were great. Highly recommend !
Steve716
Jan 28, 2014
First timeI needed to buy a car for my son in November and I found a car an Accord Coupe I was interested in on Autotrader. I contacted the dealer and was assisted by Jeff Gutkind. Jeff provided excellent service and could not have been more helpful. I never felt pressured and from beginning to end it was a great experience.2nd timeIn January I needed to trade in a lease for a certified car because my commute had increased. I called Jeff and he gave me a great deal on a certified Accord. I could not be happier with the car.I would recommend Kay Honda for its competitive certified prices and Jeff Gutkind for his professionalism as a salesman. I would have no hesitation to call Jeff again.
DanaM
Jan 27, 2014
Ray did a great job finding a car that I wanted and was very friendly and welcoming throughout the entire process. He was willing to accommodate me and did his absolute best to give me the greatest quality service he could. I would definitely recommend this dealership, particularly Ray and Andrew, to anyone looking to get a car. They not only made the process enjoyable, but I ended up getting the car I wanted at a reasonable price. I would definitely go there again
koytorralba
Jan 27, 2014
helped me purchase my 1st car, with a not so perfect credit. they were able to get me a very reasonable price. very understanding, thoughtful. i would recommend this dealership to anyone and everyone who is looking to buy used or new car. numbers don't lie, read the reviews
Mem92991
Jan 27, 2014
I had a great experience at dch Kay Honda. The employees were very helpful and friendly. I would definitely recommend this dealership to others. I will be coming back for my next car.
Dmasi356
Jan 27, 2014
Ray did a great job finding a car that I wanted and was very friendly and welcoming throughout the entire process. He was willing to accommodate me and did his absolute best to give me the greatest quality service he could. I would definitely recommend this dealership, particularly Ray and Andrew, to anyone looking to get a car. They not only made the process enjoyable, but I ended up getting the car I wanted at a reasonable price. I would definitely go there again!
Mario2816
Jan 26, 2014
I cant say enough about John Luberto and Peter McCormack. Great experience - professional and friendly. They worked a great deal for me with my situation and I greatly appreciate it. I highly recommend this dealership to anyone interested great cars, great deals and outstanding customer service!
metsfan182
Jan 26, 2014
I have purchased or leased many vehicles from this dealership and decided to give them a call regarding a 2014 Crv-Ex. I called the dealership and made an appointment with Scott Wendling. Scott was professional during our negotiations and did not use any high pressure sales tactics that you may encounter at other dealerships. He took his time explaining all the features of the Crv and we quickly came to an agreement on the price of the vehicle. The good service did not stop there. Andrew Ly, the Business manager was also professional and quickly drew up the paperwork. He had the vehicle ready to go quickly and i was out the door with my new car the same day. if you are in the market for a new Honda make sure you do your homework and then stop by DCH Kay Honda.
balzer
Jan 25, 2014
SALES ASSOCAITE WAS FRIENDLY, PATIENT, TOOK HIS TIME WITH US.. NEVER FELT RUSHED . took the time to go over every car he had with all the options available in each one.. would recommend him to any future honda buyer !!!!
Steffieebearrr
Jan 23, 2014
Justin approached me with such enthusiasm & kindness! He got me into my dream car, That I couldn't be nothing but pleased in. Great dealership I would definitely recommend
swhit
Jan 22, 2014
John had arelady assited my mother-in-law a year prior with purchase of her used Hyndai and she had been very satisfied so we decided to return to John when we were ready purchase. He was attentive and reconfirmed what our expectations were regarding the car. We came in knowing what vehicles we wanted to see and John was very accomating with regards to test driving and car amenities. He worked with us on pricing and we made a deal. We will definitely come back to John Luberto again in the future.
pgsheehy
Jan 22, 2014
When buying a new car the sales people were trying their best to make sure that I was completely satisfied before purchasing the car. The process was extremely efficient and everyone that I dealt with was upfront and friendly. We have bought Hondas before at other dealers but this dealer was by far more professional which created a much more pleasant experience. Will definitely go back there for our future purchases.
achiarella
Jan 20, 2014
I came to DCH Kay Honda to find a used car, and was extremely satisfied then with Anthony's time and patience with me after three different test drives where I wound up purchasing a new Honda Accord Sport. I was also very impressed with Ray Furslew's professionalism in assisting his co-worker. This is my second purchase with the dealership in four years and I would highly recommend it to others.
crv122013
Jan 20, 2014
Our experience at DCH Honda was a pleasant one due largely because of our salesman John Luberto. We have recently purchased a Honda CRV at DCH Honda. John was knowledgeable, helpful and honest. We would definitely recommend him.
mrh17
Jan 18, 2014
Scott was a great sales associate and was extremely patient and helpful with the decision to lease my new Honda CRV. I would highly recommend him and this dealership to others.
Tilden80
Jan 18, 2014
We were extremely satisfied with Nader's experience and patience that he spent helping us lease our new Honda Civic. We have been driving Honda Accords for years purchased through your dealership. At first we thought we were going to purchase another Accord,but I had a back injury that put me on disabilty not allowing me to work, and my wife was the working one in the family.After talking with Nader he said how about the Civic since your payments would be less. We want to thank Nader for all the time he spent with us. People get letters when there are problems, so it's nice to say a few good words.We love our new car, we love our Sales Associate Nader Awad and we love DCH Kay Honda. My family and I have purchased several cars in the past and you can be sure we will in the future. Thanks to all those that also helped us too!
inaguib1
Jan 17, 2014
I came to DCH Honda in hopes of finding a new car for myself, which came true. As soon as I entered the dealership, I could tell that it was run by great management. The way the sales floor looked and the professionalism of all the employees was phenomenal. Nader Awad was an excellent sales person, he helped me understand everything there was to know about trading in my old car and acquiring the new one. Adrian Acosta and Andrew Ly were also extremely helpful in making this experience go smoothly. They both helped me understand everything about the process and gave me the best deal possible. Nothing more I could ask from this dealership, definitely recommend!
Daved01
Jan 16, 2014
Another very good experience at DCH Kay Honda. This is my 3rd time over the past 10 years. This time around it started on the internet with Megan Eaton , quick to respond with the info I asked for. . Then to Steve Morse in sales, extremely easy to work with, highly recommend. Then onto Anthony Paparella, sales manager, relentess, but very fair. I would highly recommend this dealership.
juliadaniels
Jan 16, 2014
I would like to commend the professionalism and courtesies I received at this dealership from both Ray Furslew and Mike Lyttle. I was treated like family and given ALL their time until I was offered the best deal to suit my particular needs. They both were extremely funny, sympathetic when needed and truly understanding of my needs and gave me their full attention. I went there so apprehensive and left there so pleased. Ray would not let me leave the lot until every detail of my vehicle was explained to me and even would not let me leave until I phoned my husband to tell him I was now getting on the road. You can not find a young man with better qualities than this. As far as financing goes, I was explained more than twice what i was signing, asked if I had any questions and Mike Lyttle another fine young man only allowed me to sign after I called home to discuss with my husband and be assured I was fully pleased with my decision. I have never dealt with a dealership who provided enough time to me, for me to be happy with my tradein and purchase. I hope this dealership knows how lucky they are to have these two men under their roof and I would HIGHLY recommend anyone to visit this location ( I have been to others) as they will leave with a sense of peace and confidence in their purchase as I did. Thank you Mike & Ray.
Nsb1108
Jan 13, 2014
My husband and I had the most pleasant and carefree car buying experience. Phil and Michael are the utmost professionals and made us feel so comfortable each step of the way! We would highly recommend DCH Kay Honda and Phil and Michael!!
phalm
Jan 13, 2014
Megan was very easy to deal with through the Internet in setting up our appointment. Once we got to dealership she introduced us to Willie who helped us the rest of the way. Very friendly, professional and easy to deal with. Very easy process and everyone was friendly and polite throughout. Would recommend Kay Honda to anyone.
jaclynkurzawa
Jan 13, 2014
I came into DCH Kay Honda to check out the CRV's. My husband and I sat down with Kevin and discussed our options. Kevin was very easy-going, laid back and did not put too much pressure on us (the way some can). We felt very comfortable with Kevin and were very satisfied with everything overall. Kevin did a great job and I know that when my husband is ready to buy another car, we will certainly give Kevin McKenna a call.
CatherineBelle
Jan 13, 2014
I purchased a 2013 Honda Civic From D C H Kay Honda, on 1/11/2014. My sales representative Nicholas (Nick) Manochio, just blew me away with his friendly personality, complete competence, knowledge, courtesy, honesty and humor... I could go on and on... Thank you Nick. You made my car buying experience the best I've ever had! Your manager was a lovely lady too. She got me past all my sticking points with poise and ease and helped me drive off the lot with my brandy new Honda Civic, which I love!! Thanks also to the finance manager, Patrick. Charming man!!!
Mariebourbon
Jan 12, 2014
2013 Honda Ridgeline it was a leftover The salesman was very great he won over everything and explained everything very thorough thank you so much you made me very happy I would recommend dealership anytime yours truly Marie Bourbon
suejim
Jan 11, 2014
Our visit at DCH Honda was very positive. Our sales associate, Kevin McKenna, was so thorough, friendly, and helpful that, instead of continuing our search elsewhere, we stayed at Kay Honda. The paperwork portion, thanks to Armand Lopez, went just as smoothly. Thanks to their patience, everything was straightened out quickly and we drove away with a new car in what seemed like no time at all. We highly recommend this team!
damelioklrt
Jan 11, 2014
DCH Kay Honda in Eatontown salesperson friendly and helpful. They were able to assist us in getting into an Accord that we wanted with he financing and price range that we could afford within our allotted budget amount. Once the deal was made they expedited the prep on the car and took care of the financing paperwork very quickly.
ericalig
Jan 11, 2014
I had a great experience at DCH Kay Honda. Both, Will Daniels and Pete McCormack, made me feel very comfortable and answered every question I had. Will was very friendly and made me feel confident in my purchase. As a first time car buyer, I wasn't completely sure what I was looking for. They both were very patient and willing to show me as many cars as I needed to, to make sure I picked the car that was right for me. I ended up test driving two cars, ultimately I chose the second one I was shown. I asked for specific things, and they delivered. I would definitely recommend this dealership. The service was quick, my sales associates were knowledgeable, and I left with my FIRST owned car! Great experience.
JimAbe
Jan 11, 2014
Steve Morse was great. I found several cars I was interested in on the internet. Steve was informative and very personable. Steve even came in while he was on vacation to show me three cars I was interested in. One of which I bought. I didn't feel pressured at any time. I needed to replace a vehicle that was totaled in an accident so I needed it replaced quickly. Pat Connelly was able to get me the protection I felt I needed, at a reasonable price and without pressuring me into buying something I didn't want. Both Steve and Pat made my car buying experience painless, except for the pain I was in from the accident. I will recommend DCH Kay Honda to my family and friends.
Chinny412
Jan 10, 2014
This was one of the best experience i have ever had purchasing a car. Jeff Gutkind and Art Smith treated me as if I was a close family member. They both worked with my demands and found a car that suites me. I highly recommend A+++
userid7296
Jan 10, 2014
I felt pressured by the salesman and sales managers to execute my lease deal before I was ready and I made a mistake in trading in my Lexus (which cost me approx. $3000).They came back to me twice after I signed the contract stating mistakes had been made and demanding more money which of course I refused to pay. Andrew lied to me stating that Honda insisted on synthetic oil for lease cars and stating that I did not need to go to a HONDA dealer (20 miles away) for service,thus pressuring me to buy HONDA CARE. Honda only specifies synthetic BLEND and I had to go to the dealer. Perhaps its my fault for giving in to the pressure put on me to execute the deal that night when I really wanted to study the situation which would have resulted in no trade in and no extras and a much better deal for me. I'm sure the dealership management is proud of the boys for closing the deal but I think the whole place is slimy and I WILL NEVER GO THERE AGAIN and my friends probably won't either. I reported my experience to American HONDA. We love our HONDA. We despise DCH Kay.
mollyg55
Jan 7, 2014
Jeff Gutkind was my primary sales associate. He treated me like a queen. I am a single senior female and he took all of the stress and anxiety away from me by taking care of every detail. He is a very kind, giving and caring person of integrity, understanding and warmth. I feel blessed that he touched my life and gave me such personal attention and assistance with this large purchase. He made sure, in his gentle way. that I was completely taken care of and satisfied. If one could choose their relatives...I would definitely choose Jeff to be one of mine.THANK YOU JEFF for being such a wonderful person.
Al
Jan 7, 2014
After having a horrible experience in another dealership, it was refreshing to arrive at DCH Kay Honda's Used Sales Department. Jeff was friendly, patient, and honest. He got me into a Mercury Mountaineer I had found online. A steering issue that was discovered right after the sale, was immediately taken care of by the dealership at no cost. This dealership takes satisfying its customers seriously and is not just out to make a quick buck. They didn't have to fix the steering, as it was outside the scope of the 3 month warranty, but they chose to do it anyway. Jeff and his staff tried to establish a loyal customer who would return in the future and they certainly established that with me. Jeff is very laid back, personable, and a genuinely nice guy. He even gets you coffee without you asking for it! Thank you Jeff and DCH Kay Honda! Regards, Al
ustaad9
Jan 6, 2014
We picked up our new 2014 Accord EX 4 cyl. on Dec. 31st and could not be happier with our sales experience. We worked with Jessica Wendling in internet sales and Adrian Acosta and was very impressed how well they managed the entire process. I had quotes from various dealerships but what impressed me the most was how Jessica went to bat for us from the get go. Adrian Acosta was very helpful in closing the deal. I felt like the whole team was motivated and they cared for my business which I thought was absent in other dealerships. We agreed on the car and the price over the phone and when we reached at the dealership, the car was ready for delivery! The financing part also went smoothly and we never felt undue pressure from Ed Jimenez (Finance Manager) to buy anything that we were not sure about and he went over the disclosures very well. Finally, we would not be enjoying our new car if it were not for the efforts of the sales managers and directors working behind the scene. This is our third car from the DCH Group and most certainly not the last one. Great job, guys.
Lola1076
Jan 6, 2014
Kevin was great and very helpful! We would definitely recommend him to anyone looking to purchase a Honda. We are very happy with our purchase. Thank you!
Jacq.
Jan 4, 2014
Steve Simon was very easy tod eal with - friendly, helpful, professional. I highly recommend going to him when buying a car.
bws201
Jan 4, 2014
Excellent experience during the visit, bought the car (Honda Civic coupe via TrueCar) within 3 hours. However, need to negotiate the finance rate for a while (although finally got it at advertized rate).
jmclaughlin66
Jan 4, 2014
Steve was very friendly and helpful. He answered all my questions and did so with patience. The business manager and supervisor were equally helpful. Overall, the experience didn't take as long as anticipated - that was a huge plus!
diana1209
Jan 3, 2014
Great experience at DCH Kay Honda! Worked with Phil Holmes who was very helpful and knowledgeable. We got exactly what we wanted for a very fair price. Thanks!
AlexTheSane
Jan 3, 2014
A great buying experience. Scott was beyond helpful. Everything was explained in detail. Options were presented but no pushy salesmanship. Would recommend this place to anyone.
RITAJOY
Jan 3, 2014
bRIAN WAS A PLEASURE TO DEAL WITH IN THE PURCHASE OF MY USED CAR. I WOULD HIGHLY RECOMMEND HIM TO ANY BUYER AND WOULD USE HIM IN ANY FUTURE PURCHASE. I AM A VERY SATISFIED CUSTOMER.
dsafchik
Jan 2, 2014
My experience at this dealership was excellent. When I arrived my Salesperson, Jessica Wendling, was finishing up with another customer. Rather than having me wait, much to my surprise, she handed me the keys to the car I was interested in and told me to check it out, familiarize myself with the car, and she'd be with me in a few minutes. No pressure, no looking over my shoulder, just being treated as a potential customer. True to her word, when I returned to the showroom, she was waiting for me. Our discussions and negotiations were honest, fair and quite frankly, rather easy. Within 2 hours of arriving at the dealership, I was on my way out with a new car.I can honestly say that my experience with Jessica was the best experience I ever had purchasing a vehicle. Jessica was professional, pleasant, knowledgeable, and direct. She was interested in what I wanted and never made feel pressured to make a quick decision. Our negotiations were quick, professional and there was very little back and forth fighting over a few dollars. When I left, I felt like I got a great deal and was extremely pleased with the experience.I would highly recommend Jessica and Kay Honda to anyone interested in buying a Honda.
jmastroly
Jan 2, 2014
This was my third car purchased at DCH Kay Honda. Purchasing a car at Kay Honda is like buying a car from your sister. It is the most comfortable you will ever feel purchasing a car. They make everything very easy. No gimmicks or lies, just straight forward prices and honesty. My salesman was Willie Daniels. Willie was patient and courtieous. I felt like he was on my side of the deal as we reached a price we were comfortable with. He was an absolute gentleman. The finance manager was Armando Lopez. He was our previous salesman. I felt like I was visiting my brother I hadn't seen in a few years. He came right over and said Hello. Amazingly he new my name as soon as I walked in. Armando did everything he could to make the deal happen for us. As he promised, it did. We are extremely happy with our new CRV. Thankyou, Willie and Armando.
metsrule7
Jan 2, 2014
My sister and I were extremely satisfied with our purchase at Kay Honda. Gene was a very knowledgeable, helpful, and courteous salesman. He guided us through all of the features that our new car has and answered all of our questions. Being that my sister and I are still young and therefore do not have a large budget, Gene was able to give us a great price that we could afford and are very pleased with. His friendly personality also made the experience more enjoyable.
Dave
Jan 2, 2014
My experience at this dealership was excellent. When I arrived my Salesperson, Jessica Wendling, was finishing up with another customer. Rather than having me wait, much to my surprise, she handed me the keys to the car I was interested in and told me to check it out, familiarize myself with the car, and she'd be with me in a few minutes. No pressure, no looking over my shoulder, just being treated as a potential customer. True to her word, when I returned to the showroom, she was waiting for me. Our discussions and negotiations were honest, fair and quite frankly, rather easy. Within 2 hours of arriving at the dealership, I was on my way out with a new car. I can honestly say that my experience with Jessica was the best experience I ever had purchasing a vehicle. Jessica was professional, pleasant, knowledgeable, and direct. She was interested in what I wanted and never made feel pressured to make a quick decision. Our negotiations were quick, professional and there was very little back and forth fighting over a few dollars. When I left, I felt like I got a great deal and was extremely pleased with the experience. I would highly recommend Jessica and Kay Honda to anyone interested in buying a Honda.
Jim Abe
Jan 2, 2014
Steve Morse was great. I found several cars I was interested in on the internet. Steve was informative and very personable. Steve even came in while he was on vacation to show me three cars I was interested in. One of which I bought. I didn't feel pressured at any time. I needed to replace a vehicle that was totaled in an accident so I needed it replaced quickly. Pat Connelly was able to get me the protection I felt I needed, at a reasonable price and without pressuring me into buying something I didn't want. Both Steve and Pat made my car buying experience painless, except for the pain I was in from the accident. I will recommend DCH Kay Honda to my family and friends.
ceefawn
Dec 31, 2013
We had a really great experience with DCH Kay Honda. We solicited email price quotes from 10 dealerships in NJ and PA. This one had the lowest price, and Steve Simon, our salesperson, did a great job summarizing all the costs completely. So, despite the fact that this was the furthest dealership from us, we packed up our two kids and drove over an hour to Eatontown to buy our Odyssey. Steve was friendly, patient (with the kids!) and honest. Did I mention honest? Armando in the Business Office was also a pleasure to deal with, and when it came time to review the expense sheet, the costs we had discussed were all there and there were no surprises. Steve gave us a great tour of the car's features after we had purchased it, and he called us the next business day to see if we had any questions. From our dealings with all the staff, including the sales manager, it was clear that this dealership prizes honesty and customer service and believes that a good reputation is the secret to success. Good for them!
JVD
Dec 31, 2013
I've bought Honda Pilots in 2005 and 2013. Had the first Pilot serviced exclusively here and have always been satisfied.
Stephanie H.
Dec 31, 2013
I live in southern New Jersey and a friend had recommended this dealership to me. From the initial phone call inquiring about a vehicle to my actual purchase I got nothing but friendliness and professionalism. When I had expressed my situation to my salesman Jeff, he was very helpful and non-judgemental and respected my wants and needs. Once I reached the dealership he was waiting with all of the information and the car ready to show me how everything works. He was VERY knowledgeable in all aspects of my car. He and the finance manager Victor is THE ABSOLUTE BEST IN THE WORLD!!!!! They worked so hard and diligently to get me everything that I wanted and the payment that I wanted to have as well. They would not stop until I was happy and drove away in a nice car. I HIGHLY recommend this dealership to everyone that I know. After dealing with several different dealerships, this one is by far the BEST. I can't hardly wait for my next vehicle purchase because DCH Kay Honda has me as a customer forever!!!
ceefawn
Dec 31, 2013
We had a really great experience with DCH Kay Honda. We solicited email price quotes from 10 dealerships in NJ and PA. This one had the lowest price, and Steve Simon, our salesperson, did a great job summarizing all the costs completely. So, despite the fact that this was the furthest dealership from us, we packed up our two kids and drove over an hour to Eatontown to buy our Odyssey. Steve was friendly, patient (with the kids!) and honest. Did I mention honest? Armando in the Business Office was also a pleasure to deal with, and when it came time to review the expense sheet, the costs we had discussed were all there and there were no surprises. Steve gave us a great tour of the car's features after we had purchased it, and he called us the next business day to see if we had any questions. From our dealings with all the staff, including the sales manager, it was clear that this dealership prizes honesty and customer service and believes that a good reputation is the secret to success. Good for them!
dixsonfamily
Dec 31, 2013
We were in the market for a Honda certified used car for our daughter. Kevin McKenna joined us on the lot after giving us ample time to look around. He was easy going and answered all of our questions. I would definitely buy another car from him. He also graciously kept the car on the lot for a couple of weeks since we needed to hide it as a Christmas present. When we arrived to pick up the car, we were in and out in no time at all. Thank you Kevin.The other great guy working there is Pat Connelly. He walked us through the additional warranty information and our payment options. Kudos to you Pat, you are a great guy and we appreciate your assistance.
SLDixon
Dec 31, 2013
I drove over an hour and a half to see the volkswagon CC. The price I was quoted on line was exactly the price when I arrived at the dealership. From the time I entered the dealership Jeff was attentive. He took the time to listen... which most sales people seldom do. I drove off with the car I loved and would absolutely recommend the dealership. The whole process from start to finish was a couple of hours.
stephieholmes
Dec 31, 2013
I live in southern New Jersey and a friend had recommended this dealership to me. From the initial phone call inquiring about a vehicle to my actual purchase I got nothing but friendliness and professionalism. When I had expressed my situation to my salesman Jeff, he was very helpful and non-judgemental and respected my wants and needs. Once I reached the dealership he was waiting with all of the information and the car ready to show me how everything works. He was VERY knowledgeable in all aspects of my car. He and the finance manager Victor is THE ABSOLUTE BEST IN THE WORLD!!!!! They worked so hard and diligently to get me everything that I wanted and the payment that I wanted to have as well. They would not stop until I was happy and drove away in a nice car. I HIGHLY recommend this dealership to everyone that I know. After dealing with several different dealerships, this one is by far the BEST. I can't hardly wait for my next vehicle purchase because DCH Kay Honda has me as a customer forever!!!
ybova
Dec 31, 2013
At Kay Honda everyone was friendly, there was a large selection of cars, and Steve Morse was very patient in answering my questions and concerns. I put off buying a car for 6 months because it is such a tedious and expensive task. When I finaly started car shopping, I went to several dealers but felt pressured and just could not find the right car. I never really considered a Honda before, but Steve told me that what he buys and really made me understand the performance, value and safety I would be getting. The Honda I bought exceeds all my expectations and drives like a dream - I am highly satisfied. I'm already planning my next purchase from Kay Honda.
NatalieRose13
Dec 31, 2013
Steve was AWESOME. Friendly, patient, and knowledgable. Made the car buying process quick and painless. Andrew got us on and out of finance. Thank you both!!
Chuck D.
Dec 30, 2013
My family has purchased a few cars from DCH Kay Honda and each experience has been fantastic. In this case Nader Awad was very helpful in finding the right certified Pre-owned vehicle and the process was low pressure. Thanks Kay Honda.
paulie123
Dec 30, 2013
This is my third time back to this dealership to lease a new Honda . I am always so pleased with the service that I receive at this location. On my last visit Phil Holmes is who I dealt with and I couldn't of been more pleased. Very pleasant customer friendly type of guy. Extremely knowledgeable and patient in answering all my questions. I would definitely recommend DCH Eatontown to anyone who is looking for a great experience in shopping for a car. Ask for Phil and you won't be disappointed.
PHOTO
Dec 30, 2013
THIS IS MY THIRD TIME LEASING WITH THIS DEALERSHIP. I HAVE BEEN VERY PLEASED THROUGH THE YEARS THAT IS WHY I WILL KEEP COMING BACK. ANYONE LOOKING FOR A GREAT GUY TO WALK YOU THROUGH THE PROCESS OF LEASING OR BUYING A CAR ASK FOR PHIL HOLMES. HE WAS GREAT...NO PRESSURE...ANSWERED ANY QUESTION I HAD.
chuckdraw
Dec 30, 2013
My family has purchased a few cars from DCH Kay Honda and each experience has been fantastic. In this case Nader Awad was very helpful in finding the right certified Pre-owned vehicle and the process was low pressure. Thanks Kay Honda.
amac923
Dec 29, 2013
Jeff was great, and made sure we were happy with our purchase, every of the way. Very approachable and absolutely honest and NOT PUSHY! When have you met a used car sales person that wasn't pushy? Would totally recommend.
AndrewCL
Dec 29, 2013
Brian was truly a pleasure to work with, he took the time to understand my needs and made the car buying experience as simple as possible. He greeted me with a warm welcome, genuine smile along with and a handshake. I did not feel pressured or rushed. Brian answered all of my questions (which were plentiful) and explained everything to me, which was essential as I was a first time buyer at a dealership. He definitely valued me as a customer and took the time to help me with searching for the perfect vehicle. He even followed up with me during the hours I requested due to the busy holiday schedule. Not to mention the Hot Cocoa and Christmas cookies that were an added bonus while at the dealership. I strongly recommend going to DCH Kay Honda and asking for Brian to help you through the process. I would recommend him and DCH Kay Honda to anyone. Another strong recommendation for Pete (Aka Pistol Pete) the finance gentleman who was great to deal with as well.
Hawaiijojohn
Dec 29, 2013
We visited other dealerships but returned to Ray Furslew to cut our deal. Very impressive, professional and. personable young man deserved and earned our sale.
CR92
Dec 28, 2013
Phil was more than helpful when assisting me with leasing a new vehicle. He provided great service, lease options, and thorough vehicle descriptions. He even went through the trouble of getting me lunch while working the deal. I highly recommend Phil to anyone looking to purchase or lease a honda, I'm currently sitting in the DCH dealership with Phil going over lease options with my girlfriend.
gjain22
Dec 28, 2013
I would like to say thanks to Jeff for not driving a deal of Honda Accord with me but arranging everything ahead of time which saved lot of my time. Also the environment was very comfortable.I really appreciate his efforts in explaining all features and it was nice interactive demo session.Thanks,Gaurav Jain201 230 1887
idaninalevy
Dec 26, 2013
Nick was easy to work with and had great knowledge of the specific car i was interested in. thank you for your help with my new civic.
anissath
Dec 26, 2013
My experience with DCH Kay Honda and with Ray Furslew was one of the best dealership experiences I've ever had. He was so kind and accommodating the whole time through the sale. To be honest usually dealership salesmen can be the most annoying people to deal with but at DCH Kay Honda and with Ray as your salesmen, you will view the whole experience differently. They really make you comfortable with buying a car and feel as if you are the most important customer in the store. Thanks for my new car!
ladyofthesands
Dec 25, 2013
the salesperson was very friendly and knew the type of payment I had to stay within and made it happen. and Steve showed me how to work different items in my car.
ronaldr62
Dec 24, 2013
I rated overall (5) for great and that was exactly my experience and especially with Kevin McKenna who was my salesman. I have been buying cars for over 40 years and my experience with beginning to end was smooth quick. Kevin helped me pick out the best possible car for my needs and was with me every step of the way. So if you would like the same experience check out Kay Honda.Ron Rosenzweig
Fruad update
Dec 23, 2013
Fraud update; Wow what a dealership I was surprised to hear back from the dealership, the not only found me another car, and with less miles and gave it to me at the same price. I did not realize such businesses existed. The manager called me and apologized, and Nick my salesman was there throughtout the car buying process, and made sure i was satisfied with this other car. This was great.......Definalely happy now!!!
amandawehnke
Dec 23, 2013
This was my first experience buying a car and Anthony made this process very easy and enjoyable! I would refer him to family and friends.
Tiffany K
Dec 22, 2013
Had the pleasure of working with Willie, Anthony P, Pat, and Scott this past weekend. They were all extremely helpful and caring through the entire experience which made the time fly by. Never had to wait as things were constantly getting done to make it go as smoothly as possible. My parents were also extremely (pleasantly) surprised by the honesty, kindness, and no gimmicks that you wouldn't normally expect when going to a dealership--no hidden fees, add-ons, being pushy etc. but was the price promised. As I thoroughly do my research for the right price and place to go, I highly recommend DCH Kay Honda. You don't feel like you're talking to salesmen, but friendly individuals who care about their customers. Had a great experience thanks to the four mentioned! Thanks guys for making my first car purchase painless!
tk1020
Dec 21, 2013
Had the pleasure of working with Willie, Anthony, Pat, and Scott this past weekend. They were all extremely helpful and caring through the entire experience which made the time fly by. Never had to wait as things were constantly getting done to make it go as smoothly as possible. My parents were also extremely (pleasantly) surprised by the honesty, kindness, and no gimmicks that you wouldn't normally expect when going to a dealership--no hidden fees, add-ons, being pushy etc. but was the price promised. As I thoroughly do my research for the right price and place to go, I highly recommend DCH Kay Honda. You don't feel like you're talking to salesmen, but friendly individuals who care about their customers. Had a great experience thanks to the four mentioned! Thanks guys for making my first car purchase painless!
crimmins18
Dec 21, 2013
I would like to say that dealing with Anthony Paparella was great. Ray Furslew introduced him to me so that we could discussthe purchase of my Honda Civic and obtain the best purchase price. He was helpful in making the sale possible. HE IS DEFINITELY AN ASSET TO DCH KAY HONDA. Your most fortunate to have Anthony in your employ. He really knows hisbusiness on how to sell cars. Thank you. I love my new car.Sincerely,Carolyn L. Crimmins
jconnelly1860
Dec 21, 2013
Great, courteous service. Mr. Collcchio knows the car business inside out. He answered all of our questions.We are very happy with the CR-V. He worked with us to find the right vehicle for our needs and budget. I highly recommend him and the dealership.
Pakis
Dec 21, 2013
Nick and Adrian did all they could do to find me another car that they had accidentally sold and gave me the extra attention for me to gain their business. They found me something better and gave me the car at the same price!! Definitely will recommend them
suela
Dec 20, 2013
Nick Manochio is an excellent salesman. Nick was informative and professional and evokes a feeling of trust in his clients. Nick went above and beyond on that day when we were having a very cold, wet snowstorm. He repeatedly went outside in the storm in an effort to accommodate my needs. He is also knowledgeable, and he patiently explained all the details several times. On a scale of 0 to 5, Nick is a 10. Thank you, Nick.
David
Dec 20, 2013
I went to 2 dealers shopping around before I got to the DCH Kay Honda . I worked with Will Daniels and he was very good. He took me around the lot and showed me all the used Honda Accords they had in stock (which was the car i was looking for).He was very helpful explained everything clearly and came with options to see what would work out better for me . I was in and out of there in less than 3 hours and I took the car home. Great buying experience all around and great customer Service ! And definitely will come back for future business.! Thanks Will for the great overall experience ..
John Marmolejos
Dec 20, 2013
Well first I do not leave reviews ever but I will make an exception this time, from the moment I called to inquire about a 2007 Honda Ridgeline until I drove of the lot with said car, this was a pleasant experience. Salesman Jeffrey Gutkind is a straight shooter with a very pleasant disposition, the man is very patient and took me step by steps thru all the hoops and curves that were there to navigate and when it came time to close the deal as with any other deal we were not really seeing eye to eye but with his vast experience and with the help of his manager we all found a very comfortable middle road and we were able to close this deal, I'm extremely happy with my purchase and the monthly payment that they worked so hard to get for me. I will gladly recommend Jeffrey Gutkind and his top notch team any way of the week, again thanks for your patience and for giving me such a great experience. People if you been thinking about it please dont hesitate pull the trigger and if Jeffrey Gutkind is the one that is helping you, then there is nothing to fear. He is a good guy, very transparent and trustworhty. God bless him and his team. John Marmolejos
BrianneMurphy1
Dec 19, 2013
I went to DCH Kay Honda in Eatontown on a referral as my lease was coming to an end and I was looking to lease another Honda Accord. I was referred to Mike Lyttle and I couldn't be happier with my overall experience. I would recommend Mike, this dealership and it's staff to all of my friends and family. I came to Mike looking to lease a new 2014 Honda Accord. I was on a tight budget and wanted to keep my payments in the same range of my previous Honda lease. Mike listened to every concern that I had and worked with me to come up with the best deal possible. He was completely honest and there was no B.S. or challenging. He reviewed and matched every other deal I had been offered at other dealerships. Gene also worked closely with us on the fine details and securing the car. He was personable, patient and understanding, answering every question I had in detail. After doing the paper work for a Honda Accord LX, I ended up changing my mind. I was unhappy with the LX model when it was delivered and chose to switch it for the EX model. Mike and Gene did everything in their power to make sure I was happy. They were beyond accommodating in making sure I got exactly what I wanted for the price I wanted in a timely manor. No challenge I threw at them was too big. The level of customer service I received goes beyond every experience I have every had at a car dealership. Mike and Gene were the most pleasant people to work with. From the minute I walked in, to the minute I drove of the lot in my new lease I was taken care of. Thank you DCH Kay Honda. To many more years with your incredible service!
djm23
Dec 19, 2013
I went to 2 dealers shopping around before I got to the DCH Kay Honda . I worked with Will Daniels and he was very good. He took me around the lot and showed me all the used Honda Accords they had in stock (which was the car i was looking for).He was very helpful explained everything clearly and came with options to see what would work out better for me . I was in and out of there in less than 3 hours and I took the car home. Great buying experience all around and great customer Service ! And definitely will come back for future business.!Thanks Will for the great overall experience ..
JohnMarmolejos
Dec 19, 2013
Well first I do not leave reviews ever but I will make an exception this time, from the moment I called to inquire about a 2007 Honda Ridgeline until I drove of the lot with said car, this was a pleasant experience. Salesman Jeffrey Gutkind is a straight shooter with a very pleasant disposition, the man is very patient and took me step by steps thru all the hoops and curves that were there to navigate and when it came time to close the deal as with any other deal we were not really seeing eye to eye but with his vast experience and with the help of his manager we all found a very comfortable middle road and we were able to close this deal, I'm extremely happy with my purchase and the monthly payment that they worked so hard to get for me. I will gladly recommend Jeffrey Gutkind and his top notch team any way of the week, again thanks for your patience and for giving me such a great experience. People if you been thinking about it please dont hesitate pull the trigger and if Jeffrey Gutkind is the one that is helping you, then there is nothing to fear. He is a good guy, very transparent and trustworhty. God bless him and his team.John Marmolejos
Jerry823
Dec 18, 2013
I went to the dealership to meet with Ray Furslew but he was with a customer when I arrived. He promptly introduced me to Justin Amorim. I came armed with my list of demands. Justin listened to me. He explained my options. He was very patient during my test drive in the snow and he took care to review and demonstrate all the new features on the car. I did not feel any pressure. We were able to make the deal within my budget. My time with Patrick Connelly was brief only because this experience was the fourth in ten years that I drove a new Honda Accord off DCH Kay Honda lot.
gnajjar
Dec 17, 2013
I was impressed with the overall experience. The salesmen were polite, fair, courteous and very informative. They took care of the entire process in a seamless and careful manner explaining the step by step procedure. All questions were answered thoroughly and left no doubt about the knowledge base of the employees. Certainly a good car buying experience.
HONDAGORILLA
Dec 17, 2013
Anthony was very helpful and patient during the process that included a trade in. Armando Lopez in finance was also very helpful. This is my second purchase at the dealership.
ricardo.a
Dec 17, 2013
I walked into the dealer at 6:00 pm looking for a new civic and Steve Simon was referred to me by a friend who had a positive experience. Steve guided me through the whole process and was great at meeting my needs in terms of model and budget. I had an overall great experience at the dealer and definitely look forward to shopping there in the future for another Honda with Steve Simon.
TonianneG
Dec 17, 2013
DCH Kay Honda and their Sales associate Scott Wendling is excellent. First class customer service. I will refer all family and friends to this dealership. No hassling, best prices and truly wonderful to work with. They have cars to fit every family and budget. I am so thankful that I went to the dealership. What a great experience! Thank you!
Zori
Dec 16, 2013
I had a very positive experience at DCH Kay Honda and I highly recommend this dealership and its staff to everyone. It's been over two months since I purchased my 2010 Honda CR-V. The car is great and is giving me exactly the mileage and performance I expected. I did A LOT of research before I decided to purchase this vehicle and it paid off. But I also did a lot of research on various dealerships and I am glad I came to DCH Kay Honda. It was a long drive from Brooklyn, New York, but certainly worth it.The person who made a HUGE difference is Mr. Nader Awad, the sales associate who helped me purchase my car. Mr. Awad has one quality that you don't often find in salesmen: he listens to customers. He must have realized that I came prepared, with printouts from Edmunds and Cars.com in hand, and he gave me a chance to speak. He did not interrupt. He did not try to "engage" me, he did not try to "challenge" me, he did not "sweet-talk" me, and he did not B.S. me. Instead, he was a professional in the pure and simple sense of the word. He was knowledgeable about the vehicle; I got all my answers from him. Mr. Awad was GOOD!After I purchased the car, I had two chances to call DCH Kay Honda. First, I wanted to find out if the license plates were on their way. I called and left a message. Mr. Awad called me back in 17 minutes! He explained that it took so long because he went to find out the tracking number for me. I was very impressed. Second call I made was to thank him for his courtesy call. That's right: he called just out of courtesy to ask how I was enjoying my car. My wife spoke with him and said I like it very much, and I later called him myself, because I appreciate it.Bottom line: it was a very positive experience and Nader Awad of DCH Kay Honda made it more positive yet!
customer
Dec 16, 2013
Made a deal and signed all the paperwork, and on the day I was supposed to pick up my Pilot, they told me it was sold 2 days ago. They told me they would find me another one, but found me one with an accident history and more mileage. I did not buy it and since then they have advertised the same car with a higher price. They also told me that they would find me a car with the same mileage, but so far nobody has given me a call... so buyers beware!!!!
ortoverde
Dec 15, 2013
I received great pricing and exceptional sevice. Both Jessica Weboing and Andrew Lee were very honest, patient and accomodating. I would highly recommend this dealership and Andrewand Jessica to anyone purchasing a Honda.
SLHMOM
Dec 15, 2013
We were shopping for a car for our daughter in college and looking to get the best deal. I did a lot of research and actually was at a Nissan dealership the week before and had a terrible experience we walked out. We were not looking for a "free" car but a fair price. I started researching other makes and models in my price range and came across the Honda Accord. I was drawn to DCH because Ironically I bought my first car here at Kay Honda in 1981. I had a couple of email exchanges with Ray Furslew and phone calls and the deal was done! I sent him my information, filled out the credit application at home and actually drove in a snow storm to pick up the car! I was in and out of the dealership in a little over an hour!!! Quicker than the food store!!! I can't say enough about this dealership. Total honesty, no typical car salesmen stories. My advice, do your research on the car, shop the best deal and be assured DCH Honda will take care of you. From Ray our salesman, to Anthony the manager to Armando the Finance Manager, all first class real people!!!!
blanquiitax0
Dec 14, 2013
Kevin was very very helpful and also nice. He showed interest in helping me get my first car. He explained everything well and took it all step by step. I am so happy that he was the one helping us out. He was friendly and funny. I love dch Kay Honda! Thank you for giving me my first car! And a lot of thanks for Kevin McKenna for his outstanding service!!!!
Mnj622
Dec 13, 2013
Kevin at DCH Kay Honda was wonderful. He was pleasant and accommodating to our needs. I would highly recommend visiting Kevin and getting into a new Honda!!
jcalderon1022
Dec 12, 2013
Great service. Sales associate was very helpful as well as very pleasant. Took the time to answer each and every single one of our questions.
Prasu
Dec 12, 2013
I had nice experience with the DCH KAY HONDA dealership. All the staffs were friendly especially Nick. We went looking for Honda CRV (chosen from the internet site), but had chance to look other Honda CRV models as well. We were able to test drive couple of vehicles, and finalized one. It took us whole day, however, we were able to get the vehicle we wanted. They were patient all through the day. We went with the enterprise rented car, they promised to deliver the vehicle to enterprise. This way i drove back my new vehicle home. Overall, i liked the experience, and would recommend them.
Showdog NJ
Dec 12, 2013
Gene changed my bad opinion of car salesmen. He was wonderful to work with, as was everyone at the dealership. They were very professional and made it an easy car buying experience. I would highly recommend Hondas and DCH Kay.
angmaz
Dec 12, 2013
Have been a Jeep customer forever. Loved my Jeep! Just bought a 2014 Honda Accord and will NEVER go back to Jeep again. LOVE my new car. It's beautiful and I'm so happy I bought a Honda. My overall experience from start to finish was perfect. Made buying a new car a pleasant one. Although everyone was nice, knowledgeable, and beyond helpful Gene Colicchio was the main reason why I will continue being a Honda customer and tell all my friends and family to come see him to buy a car. His genuine honestly made me trust him completely and he made me feel like family. Will be recommending Gene Colicchio and Honda of Eatontown to everyone! *****
Amytawfik
Dec 10, 2013
He was a very good person, he treats everyone very nice and he didn't let us wait. He was very kind and caring. He she got my 4 year old daughter food and toys so she wasn't bored. He made our experience fun and welcoming.
Mjennings
Dec 10, 2013
Jessica was extremely helpful and made the car buying experience alot easier. She was knowledgeable and not pushy at all. A real treat to deal with after the idiots I encountered at the Brad Benson Hyundai dealership. The dealership is nice with nice amenities and everyone is very friendly. I would recommend Jessica and DCH KAY to family and friends.
jchingwe
Dec 9, 2013
very pleased with the entire experience. good price, nice extras, streamlined process. super happy with the extended warranty. Jessica was very helpful with our particular buying needs.
jmoccaro
Dec 9, 2013
I don't normally write reviews, however, I felt compelled to do so after my car buying experience at this dealership. My salesman, Jeff Gutkind, helped me find a great vehicle that fit my budget and had all of the features I wanted, and more. Jeff also took the time to go over all of the features and "how tos" of the car after the doors were locked and he could have easily headed home, instead of spending additional time with me.Financing was also a breeze thanks to Vinny Zerbo and Victor Breen, who were fantastic in making the deal happen.Jack Moccaro
DustinOrrick84
Dec 7, 2013
This was the best experience Ive ever had buying a car. Their prices and selection were unbeatable. Jeff Gutkind was very helpful, as were Vincent Zerbo and Victor Breen. I really feel they went the extra mile for me. Would highly recommend!!
David and Veronica Ehrenspeck
Dec 7, 2013
This is our fifth Honda that we've leased. We have also sent our neice and nephew to DCH Eatontown and both have purchased a Honda. The leasing programs cant be beat! The service department has been quick,efficient and fair. Honda's in my opinion, have proven to be great little cars with no major problems or repairs. Joon An, our sales representative, went above and beyond to make our fifth Honda lease possible. He's a good salesmen, very nice, knowledgeable and professional. Finance department also provided a pleasurable experience. Overall, our experiences with DCH Kay Honda, Eatontown have always been excellent and we hope to return after the three years are up for our sixth leased Honda ;) David and Veronica Ehrenspeck
jack moccaro
Dec 7, 2013
I don't normally write reviews, however, I felt compelled to do so after my car buying experience at this dealership. My salesman, Jeff Gutkind, helped me find a great vehicle that fit my budget and had all of the features I wanted, and more. Jeff also took the time to go over all of the features and "how tos" of the car after the doors were locked and he could have easily headed home, instead of spending additional time with me. Financing was also a breeze thanks to Vinny Zerbo and Victor Breen, who were fantastic in making the deal happen. Jack Moccaro
Sue M
Dec 7, 2013
I was looking to trade in my car and get something a little smaller and more economical and Jeff Gutkind was the salesman I worked with. Jeff was extremely helpful in many ways. He was always available whenever I called to check on something I saw online and accommodating in making appointments that were convenient to my schedule. He found a car for me that fit every aspect of what I was looking for perfectly! When I finally purchased the car, which would not have been possible without the expert assistance of Vincent Zerbo and Victor Breen, he met with me at 7:30 and stayed well beyond the close of business until the transaction was complete, as did Victor. In addition, a member of your service team took the time, at almost 10:00 p.m., to detail the car so that it looked brand new when I drove away. Best car buying experience I've ever had! Thank you! Suzanne Moccaro (Customer For Life)
smoccaro
Dec 7, 2013
I was looking to trade in my car and get something a little smaller and more economical and Jeff Gutkind was the salesman I worked with. Jeff was extremely helpful in many ways. He was always available whenever I called to check on something I saw online and accommodating in making appointments that were convenient to my schedule. He found a car for me that fit every aspect of what I was looking for perfectly! When I finally purchased the car, which would not have been possible without the expert assistance of Vincent Zerbo and Victor Breen, he met with me at 7:30 and stayed well beyond the close of business until the transaction was complete, as did Victor. In addition, a member of your service team took the time, at almost 10:00 p.m., to detail the car so that it looked brand new when I drove away. Best car buying experience I've ever had! Thank you!Suzanne Moccaro (Customer For Life)
jcadet104
Dec 6, 2013
Scott was very professional and took the time to find us the best car for our family. He was also very helpful in finding us the model we wanted most for a great price!
skdudley
Dec 5, 2013
I bought a Honda Accord Coupe 2011 in 2010 and recently decided to do a trade and buy the new Honda Accord Sedan 2014. I went To Scott at the same dealership I previously bought my last vehicle at and Scott was one of the most honest, trusting and hard working salesmen there that I have come to know! I am completely satisfied and extremely happy with my new car and the price. Scott worked extremely hard to make sure I walked out of his dealership with a big smile on my face. I have been a DCH Kay Honda customer since 2010 and I will continue to be a customer there. Not only do I love Honda's but I love each and every person working there. The service and sales department is amazing and always works hard to make sure you are a happy customer. I just wanted to say thank you Scott for all that you did for me and making my new car possible - I know you will make all of your customers just as happy as you made me and continue to recommend you as I will! Thank you again!Sarah.
CLARE
Dec 5, 2013
JAMES DOMORSKI JR. WAS SO WELCOMING & MADE ME FEEL SO COMFORTABLE. I HAVE TERRIBLE CREDIT & NEVER THOUGHT I WOULD BE ABLE TO GET SUCH A BEAUTIFUL CAR FOR THE PRICE PAID. MY INTEREST RATE WAS HALF OF WHAT IT SHOULD BE, LITERALLY. I WAS A NERVOUS WRECK & JAMES HELPED ME STAY COOL & CONFIDENT THROUGH THE WHOLE PURCHASING EXPERIENCE. HE WASN'T PUSHY OR SNEAKY LIKE OTHER CAR SALESMEN I'VE HEARD ABOUT. I'M SO GLAD I MET JAMES. HE'S AWESOME. I COULD NOT THANK HIM ENOUGH. THANK YOU GREATLY!
DaraKiarr
Dec 5, 2013
What a great experience at DCH Kay Honda In Eatontown, NJ. It was so refreshing to go into a dealership and not be swarmed by sales. Instead I was greeted and able to take my time looking around until I was ready. My sales persons name was Gene Colicchio and he couldn't have been more pleasant to work with. All my questions and needs were taken care of politely and promptly. Everyone was so nice and helpful. The sales mgr Mike Lyttle was also extremely nice and easy to communicate with. I am very happy with my purchase. I will never go anywhere else. It's all about being treated well and I received that treatment at this dealership. VERY PLEASED. I recommend the dealership and I definitely recommend my sales person, Gene. Very easy to work with. Thanks guys!
Sarah D
Dec 5, 2013
I bought a Honda Accord Coupe 2011 in 2010 and recently decided to do a trade and buy the new Honda Accord Sedan 2014. I went To Scott at the same dealership I previously bought my last vehicle at and Scott was one of the most honest, trusting and hard working salesmen there that I have come to know! I am completely satisfied and extremely happy with my new car and the price. Scott worked extremely hard to make sure I walked out of his dealership with a big smile on my face. I have been a DCH Kay Honda customer since 2010 and I will continue to be a customer there. Not only do I love Honda's but I love each and every person working there. The service and sales department is amazing and always works hard to make sure you are a happy customer. I just wanted to say thank you Scott for all that you did for me and making my new car possible - I know you will make all of your customers just as happy as you made me and continue to recommend you as I will! Thank you again! Sarah.
mark082
Dec 5, 2013
This is the best place we have ever been to to purchase a vehicle. Most of our cars purchased in the past was through private owners because it is so much more hassle free. Jeff Gutkind was very kind, considerate and very understanding. We purchased the vehicle just two days ago and already my husband and I have recommended this dealership to several people. It is one of the best experiences we have had in purchasing a vehicle. What else can I say without repeating myself, but that we walked away completely satisfied.Peter, the person that takes care of the financing was also very hospitable and professional.Thank You!!
lounappi
Dec 4, 2013
Everyone at the dealership was friendly and helpful, but Jess stood out for going above and beyond with her helpfulness. She was very nice and straight forward with a family-friendly attitude . She helped us find exactly what we wanted and took us from beginning to end of process including tips on every bell and whistle in our new Pilot. Very professional! I would recommend her to anyone looking for a car. This was the easiest time I had ever buying a car.Loved the experience and will be sending customers her way.
Lou
Dec 4, 2013
Everyone at the dealership was friendly and helpful, but Jess stood out for going above and beyond with her helpfulness. She was very nice and straight forward with a family-friendly attitude . She helped us find exactly what we wanted and took us from beginning to end of process including tips on every bell and whistle in our new Pilot. Very professional! I would recommend her to anyone looking for a car. This was the easiest time I had ever buying a car.Loved the experience and will be sending customers her way.
cd1951
Dec 4, 2013
Good customer service, Kevin McKenna a great sales Associate, and Mike Lyttle was fantastic.. would recommend Kay Honda a a great place to go to for a new car
clare_s
Dec 4, 2013
JAMES DOMORSKI JR. WAS SO WELCOMING & MADE ME FEEL SO COMFORTABLE. I HAVE TERRIBLE CREDIT & NEVER THOUGHT I WOULD BE ABLE TO GET A CAR AS BEAUTIFUL AS THE CAR I BOUGHT (MINT HONDA CIVIC COUP). MY INTEREST RATE WAS HALF OF WHAT IT SHOULD BE, LITERALLY. I WAS A NERVOUS WRECK & JAMES HELPED ME STAY COOL & CONFIDENT THROUGH THE WHOLE PURCHASING EXPERIENCE. I COULD NOT THANK HIM ENOUGH.THANK YOU GREATLY!
Annettemrn
Dec 1, 2013
I recently leased a 2014 honda crv from DCH Kay Honda. The attention I received from Salesman Ray Furslew was first rate. He explained everything in full detail and was not at all pushy. I highly recommend this dealership and plan on returning in the future.
LCFoster75
Dec 1, 2013
Drove to NJ from PA for a good price on a used Prius. After working with the staff, we got it for a good price. Had a couple of hiccups with figuring out the inspection and registration in PA, but the DCH Kay staff was really nice in helping us rectify the problems. Definitely went beyond what they had to do to make sure we were satisfied. Thanks Vinny.
Annettem83
Nov 30, 2013
The attention I received at DCH Kay Honda was first rate. The Sales Manager came out to great me and the salesman and business manager were helpful, explained everything in plain English and were not at all pushy. The deal I made was good and they made doing business as uncomplicated as it could be.
pr328
Nov 29, 2013
Absolutely terrible experience at this dealership from start to finish! I am not one to complain and I have never written a review of anything online before. In this case, I had to because they brag about their great ratings, saying "they're even posted on our website". First of all, the ratings posted on their website are filtered so that only five star ratings appear (obviously). So about my experience; I walked in, and it took a good 10 minutes to flag down a sales rep. He then told me he was busy and directed me to another representative currently on a personal cell phone call. I knew exactly what car I wanted to look at/test drive, so he pulled it around. As I was driving the car out of the lot, whoever was appraising my trade in was backing it out the parking space and came within a foot of backing it into the test driver in front of me (thank god the person beeped!). On the test drive, I questioned the representative about what they require to consider the car certified preowned. He couldn't really tell me and responded with, "You know, its like tires an stuff". As we continued the test drive, I was mid-conversation and the rep's phone rang. Instead of ignoring the call he answered it. When he got off the phone he proceeded to tell me, "Oh that was just my manager calling to let me know that my video game was in at game stop." He and his 40-something year old manager love playing Call of Duty on Xbox! He was even taking Friday off to play video games all day. Talk about unprofessional conversation!!! After the test drive we sat down to go over pricing and get an idea of payments, etc. They show you this whole animation on the computer that is meant to convince you that you're getting a great price. I had several questions, however every time I asked a question the rep had to stand up and walk over to the main desk to ask someone else who I assume to be the manager. Eventually, that person (a tall overweight man who's name I did not catch) came over to speak with me directly. In an extremely condescending tone he challenged me to find the same car at a better price and told me that "searching for the car online is the same thing as negotiating the price". I'm not sure how that makes sense. I told him that I had looked online immediately before I walked into the dealership, and I had seen another car, same model, one year newer, 5000 less miles, and a hybrid for $500 less. He got flustered and annoyed, told me it was a different car and then repeated his whole spiel about how the computer animation just showed me that they have the lowest price within 500 miles. First of all, the other car I mentioned was a hybrid, and therefore a more expensive vehicle. And what their little animation actually said was, "This car is priced $1000 less than the AVERAGE price of a comparable car within 500 miles. " $1000 less than the average does not mean you have the lowest price! What it means is about half of the other cars within 500 miles are priced higher than theirs. Half of them could also be priced lower! But I wasn't going to fight with them, by this point I already knew I wouldn't be buying a car from them. They then tried to convince me to put down a $500 deposit because its refundable and "this car will most likely be sold by the time you come back tomorrow." Along with the deposit, they just needed three signatures. They did not explain what I would be signing so I asked, "If I sign this are you going to tell me that I agreed to the original price of the vehicle"? Again the representative had to get someone else to tell me that, yes, that is in fact what I would be signing. I declined and told him I would think about it. Needless to say, that was several week ago and the car is still sitting there. He told me to make sure I come in early enough next time because he had apparently been forced to stay a half hour later than he was supposed it, and he sent me on my way, no hand shake or anything! So overall, they were rude, unprofessional, and inexperienced. I have dealt with multiple car dealerships including Nissan, Ford, and Jeep, and I have never had such a horrible experience. This time I decided to take my business a couple doors down to Circle BMW and what a difference! I understand that Honda is not a luxury brand, so I should have slightly lower expectations, but I am happy to say that I got a much nicer car with lower mileage for only a couple thousand dollars more. I was greeted by smiling faces immediately when I walked in, they directed me exactly where to go, they offered to get me coffee or water while I waited, they were not pushy or rude, and they were completely upfront throughout the entire process. I challenge DCH Kay Honda to post this review on their website. WON'T HAPPEN! Happy Hondadays! ;)
AriSims
Nov 24, 2013
Jeff was a very helpful associate. When he asked me what I was looking for he basically led me to the most perfect car at a price I couldn't beat. He worked with me to help me get a payment I could fit into my tight budget. He was very hospitable, and funny too. I would recommend this dealership and sales person to anyone in the future,
bandl
Nov 24, 2013
Mike Lyttle, Ray Furslew, and Justin Amorin made the usually dreadful car buying experience very enjoyable. These gentlemen worked very fast to find the right vehicle for me but not once was there an once of pressure! I found them to be very knowledgeable, professional, and personable throughout my car buying experience. I would definitely recommend.
Retired408
Nov 19, 2013
They make buying a new car a Great experience. I am now in my 4th Honda. The salesman was great I got everything I wanted at the best price.
webswebs2013
Nov 18, 2013
I had an excellent experience with DCH Kay Honda. As I was searching for a vehicle, I went to several places and my experience there was the best and I believe it was not only because of the cars they had but because of the people who helped me. It is only my opinion but I felt the dealership has a high degree of integrity. Thank you.
Jgroninger
Nov 15, 2013
Best Customer Service EverPurchased a Honda CR-V in July and just recently realized the wheel locks that were included in the appearance package were not on the car. I called the dealership and was lucky to have gotten Mike who rectified the situation immediately. He sent someone over to my office and installed the locks for me the next day. He was one of the most professional and diligent people I have ever dealt with. This is a great dealership and I recommend that anyone looking for a Honda shop here!!!
navarromt
Nov 12, 2013
After months of searching I finally found a car that I am absolutely in love with! I went to DCH Kay Honda in Eatontown looking for a car and I left with one. I couldn't be more pleased with the customer service. Ed Garrigal was very patient and kind while assisting me. He took the time out to explain every detail that I needed to know or asked about. Lori Lima was also very kind and patient with me as well. Both of them were very friendly and made my experience there unforgettable. I couldn't have asked for anything better.
062148cats
Nov 6, 2013
Just drove out of the D C H Kay Honda dealership driving my new Honda Civic and I love it! From the initial phone call with my salesman Kevin McKenna, to the hands on lesson in the car, his professionalism, honesty and patience were exemplary! From the minute I sat down with him at his desk, I knew I would get the deal that would be perfect for me, and I did. For anyone in need of a new car, and dreading the process, go see Kevin at D C H Kay Honda and make sure you request to have Patrick, in finance, on your team, as well.
MKrol
Nov 5, 2013
I want to thank DCH Kay Honda, and especially Michael Lyttle, for their help with my families purchase of an Accord. Mike was very professional and he was able to answer all of our questions. He worked with us to make my wife and me feel comfortable.
mkarias1
Nov 2, 2013
I dealt with multiple dealers as my lease was expiring. The dealer (Honda of Freehold) that I leased originally from was playing games. Promising lower price when it was not true and the salesman was not friendly. They promised me a price and told me to give a deposit. I paid the deposit with a debit card. After 2 days, they tell me that the price is higher because my credit is bad. Then they dragged their feet in refunding me the money. Took almost 2 weeks to get a credit on my account.After speaking to another dealer, I obtained a quote from DCH Kay Honda. Nader was my salesman. He explained the pricing and told be upfront what to expect (because my credit was horrible). I decided to buy from him as he was the only salesperson who was honest and not playing games. Price was fair considering my credit. I would recommend DCH Kay and especially Nader. Don't buy from Honda of Freehold.
MKarias
Nov 2, 2013
I dealt with multiple dealers as my lease was expiring. The dealer (Honda of Freehold) that I leased originally from was playing games. Promising lower price when it was not true and the salesman was not friendly. They promised me a price and told me to give a deposit. I paid the deposit with a debit card. After 2 days, they tell me that the price is higher because my credit is bad. Then they dragged their feet in refunding me the money. Took almost 2 weeks to get a credit on my account. After speaking to another dealer, I obtained a quote from DCH Kay Honda. Nader was my salesman. He explained the pricing and told be upfront what to expect (because my credit was horrible). I decided to buy from him as he was the only salesperson who was honest and not playing games. Price was fair considering my credit. I would recommend DCH Kay and especially Nader. Don't buy from Honda of Freehold.
ILIU
Oct 31, 2013
I recently bought 2 CRV's from DCH KAY Honda in Eatontown, NJ and my initial experience with everyone at the dealer was positive with the exception of one employee in the finance department. My wife and I returned to the dealership yesterday and met with Ray Desimone the GM and Sales Manger; Adrian Acosta. I am pleased to say that they did the "RIGHT THING" and made things right. We can not be anymore pleased with our experience at DCH KAY Honda and we would HIGHLY recommend this Dealership.
michigan11
Oct 29, 2013
RAY FURSLEW ANSWERED ALL OF OUR QUESTIONS HONESTLY AND DID ALL HE SAID HE WOULD AFTER SALE. WOULD LIKE TO COMPLIMENT GLEN AND THE OTHER SERVICE DEPT. PEOPLE FOR THEIR HELP AND PROFESSIONALISM, INCLUDING JAY IN PARTS DEPT. FOR TAKING THE TIME TO RETURN MY CALL ABOUT A QUESTION I HAD. I WILL AND HAVE RECOMMENDED YOUR DEALERSHIP TO OTHER PEOPLE, AND WILL BE A LOYAL CUSTOMER FOR YEARS TO COME.VIN AND IRENE DeANGELO
Agatling23
Oct 25, 2013
Great experience John sauht out my needs and put me in a car te for my needs and also was a car I liked he cared to find out who I was and was more worried about me than making a sale great dealership great sale man my next car will be new and I have to have John help me again overall the best experience
"Jon from Pennsylvania"
Oct 22, 2013
Two weeks ago I saw a Honda CR-V on cars.com from DCH Kay. I called and spoke with Jeff Gutkind who was very nice, knowledgeable, and helpful. He was also very fair in price and I didn't feel that we were playing any negotiation games. Based on reviews of the dealership, my discussion with Jeff, and the fact that the vehicle was Honda Certified, I felt comfortable taking the risk of driving 200 MILES to see this vehicle. When my wife and I arrived at DCH late at night, Jeff was there to meet us, even on his day off. We had originally discussed purchasing the car that evening, but after the drive my wife and I were tired and didn't feel confident making a decision. Jeff was very kind and understanding and offered to meet us the next morning, and he even helped us find a hotel while we were looking over the vehicle. The next day we came in fresh-faced and test drove the vehicle. Jeff was extremely low pressure leaving my wife and I plenty of time to discuss and not trying to move us either way. Everything that we had agreed to on the phone he honored. The purchasing process was seamless and Jeff answered all of our questions patiently, honestly, and with transparency. I am from Pennsylvania and many people thought I was crazy for going that far for a car, however because of my experience I will definitely call Jeff for my next vehicle purchase. The price was right, the service was friendly, and the process was easy. Thanks Jeff.
jdalton22
Oct 21, 2013
Scott was friendly, personable and polite. We felt comfortable right away. He was also very knowledgeable but we never felt like he was "talking down" to us at all. He immediately gained our trust and we will use him again for future purchases. Mike the sales mngr was also super nice. Both of them actually changed our views about car salesmen, who as you know, always get a bad rap. We were also totally confident that we got a fair price and we were pleasantly surprised with the trade-in value on our old Honda. Overall, an extremely pleasant experience.
Jill
Oct 20, 2013
Scott was friendly, personable and polite. We felt comfortable right away. He was also very knowledgeable but we never felt like he was "talking down" to us at all. He immediately gained our trust and we will use him again for future purchases. Mike the sales mngr was also super nice. Both of them actually changed our views about car salesmen, who as you know, always get a bad rap. We were also totally confident that we got a fair price and we were pleasantly surprised with the trade-in value on our old Honda. Overall, an extremely pleasant experience.
Nicole Williams
Oct 20, 2013
I had a great experience at this dealership. The sales team was awesome. Walking into this dealership, I did not feel uncomfortable at all!! I was greeted me as if they knew me, I did not feel like I was looked at as a $$. My Sales person Scott was professional, friendly and was not pushy at all. The sales team as a whole was awesome. i would recommend anyone to come to this dealership. It's beautiful too.
nikkiwilliams
Oct 20, 2013
I had a wonderful experience here at DCH Kay Honda. First, when i walked into the dealership, i was very comfortable. I did not feel like i was being looked at like a $$. The Sales Team was nothing but professional and friendly. My personal sales team was awesome. Anthony & Scott Wendling worked very hard to get me into the car that i wanted. Scott was extremely patient and very helpful. He was NOT pushy at all. Scott walked me through everything about the car. Anything that needed to be set up he did right away and explained it. I really am very pleased with my experience at this dealership. Being comfortable at the dealership and with my salesperson is very important to me. I couldn't be more happy then i am now. Thank you DCH Kay Honda, Scott Wendling and Anthony.
Debra1230
Oct 14, 2013
I am so happy we decided to make that turn into DCH Honda. I had the pleasure of having Arthur Smith help me with the choice of purchasing a car for my daughter. He was so patient, helpful and professional to work with. It was the first time in all the years I've purchased cars that I felt at ease and not intimidated by the sales staff. They were all so helpful and friendly. I have already started to recommend them to my family and friends and will definately use them again in the future. 5-STAR!!! DebraM
MikeOconnor
Oct 13, 2013
I just purchased a new 2013 Accord, and I could not be happier with the customer service I received. This was my fifth car purchase (4 Hondas) and was far and way my best experience. Kevin McKenna was my sales associate, and he did a wonderful job managing the sale. There was no pressure and all the facts were presented up front. No surprises anywhere. Patrick Connelly followed up to manage the financial transaction, and again that was a remarkably pleasant experience. All of the options, including one tailored to our needs, were presented. They handled the paperwork flawlessly including interactions with our insurance company, and I was out the door with my great new car. Bravo to DCH Honda. Your team does superior work!
driller man
Oct 13, 2013
John was great. Really listened to the situation and advised on what would work best for me and still getting me into a car that I love. Thank you so much for helping my family with by making the whole car buying experience hassle free. When others said no you got the job done in no time.
Melissa
Oct 13, 2013
John Luberto was awesome! I came to this dealership on a not expecting to get anything due to my credit situation and after dealing with several other dealerships was basically expecting to be denied. John was very knowledgeable and helpful and made the whole experience stress and hassle free. I will be referring friends and family. A++++
billat0169
Oct 12, 2013
Just another amazing experienice at Kay Honda. This is my nineth honda. Couldn't imagine giong anywhere else. My wife and I knew exactly what we wanted and Steve our salesman went right to work to make it happen. After about fifteen minutes of a very friendly negotiation and with the aid of Mike the sales manager we settled on a price. My credit had slipped a little since my last car and being we went at night, Mike wasn't sure my credit would be approved. He told me he'd have to wait untilthe next day and talk to honda financing. The next day Andrew called and said because of ny 640 credit score he could get the financing at a tier two level. Although I had to pay a few extra dollars a month Andrew really worked the numbers to a place I was comfortable with. They also didn't charge me for any of the damages on my lease return which I had an estimate of 550 dollars to fix. I actually felt like I came out ahead of the game. That night my wife and I picked up the crv and everything was exactly like they said. Steve went through the car car with my wife explaing everything and connected her phone to the blue tooth. She said Steve could not have been nicer. I signed the paperwork with Edward who explained everything in detail and in a way I could even understand. All through the procee we were never pressured. The entire team went above board to assure a pleasant car buying experenice. My wife Maria and I couldn't be more thankful for the professionalism and courtsey which we were afforded At Kay Honda of Eatontown. As I said in the beginning I wouldn't think of going anywhere else.With warmest regards, Bill Hetherington
stef17
Oct 11, 2013
John was an excellent car dealersmen. He was right on point heard everything we asked for in a car and respected the price range were we wanted to be at. He is a very good at his job.
RahulM
Oct 9, 2013
Great service. Very friendly staff, especially Phil Holmes. He is an excellent sales person. Very considerate and sensitive towards understanding the customer needs. Bill and Patrick were also awesome. Got a very good deal on a Honda Civic 2013. Overall a very happy experience for me. Please keep up the good work.
xokimdxo
Oct 7, 2013
Great experience.kevin and the honda employees worked hard to get us exactly what we wanted ! Thank you so very much .great experience we are so happy
gaylew
Oct 7, 2013
I had an amazing experience while purchasing my new Honda Accord EX. My salesman related to me with all my questions, I appreciated that. He worked with me to get the price that I was looking for and he explained everything to me. He set up my bluetooth and my phone contacts and the text messaging feature. Wonderful job Ed. I LOVE MY NEW HONDA ACCORD
Linda W
Oct 5, 2013
I love the new CRV I just bought at DCH Honda!! Much of the experience I have to attribute to Willie Daniels in the Sales Department. It was a pleasure dealing with him. Willie is very professional, he listened exactly to what I wanted, worked out different options and helped me find a car that is a perfect match for me. What i appreciated most was that he did not pressure me getting a deal done immediately (like I had experienced somewhere else!!). Also Armando in the Finance Department was very efficient with all the paperwork and getting the financing worked out. Thanks guys, I am glad I bought my car with you. This was my first time shopping for a vehicle and I highly recommend DCH Honda to everyone out looking for a car. Ask for Willie and Armando!! They have great cars to sell :-)
barondessa
Oct 3, 2013
Great experience at DCH Kay Honda. They made it painless. We did not feel pressured at all, they were very patient and informative. Would definitely recommend this dealership!
Orabiz
Oct 1, 2013
This was my first time shopping for a Honda after owning several Toyotas for 30+ years. Phil Holmes took the time to show me Honda CRVs. He described the various options, functionality and we went for a test drive as well. Phil was courteous, patient and explained the costs breakdown in detail. I also found the environment in the dealership very friendly. The closing process by Finance team was very clear with no hidden costs and several acceptable forms of payment. Overall, I recommend DCH Kay Honda for a professional and courteous buying experience. I'm sure to come back for my next Honda. :-)
Orabiz
Oct 1, 2013
This was my first time shopping for a Honda after owning several Toyotas for 30+ years. Phil Holmes took the time to show me Honda CRVs. He described the various options, functionality and we went for a test drive as well. Phil was courteous, patient and explained the costs breakdown in detail. I also found the environment in the dealership very friendly. The closing process by Finance team was very clear with no hidden costs and several acceptable forms of payment. Overall, I recommend DCH Kay Honda for a professional and courteous buying experience. I'm sure to come back for my next Honda. :-)
handymanhenroc
Sep 29, 2013
John is awesome. One of the best car sales representatives I have dealt with. John was always pleasant and never pushy. Myself and my wife went have bought two cars from DCH in Eatontown. the first car we bought was totaled which put us back in the market we bought the same year and model replacement but went to freehold honda to check their stock and that honda was no where near as warm and inviting and DCH Eatontown. We then went to Honda Paramus which The customer service their paled compared to even freehold the only only good person we dealt with was Micheal our sales Representative, But as great as he was we will not go there again only Honda Eatontown.We get our service done at the big Honda directly across the street and Natalie Morsey is just great patient and explains everything in long detail if you need it, to me that is great because I like to know what I am paying for and why. John made my purchase smooth and I saw him really try to work for the price I was going for, so Thank You John and I hope you and the family are doing well. We will see you next time. I tell everyone I come in contact with wanting a car about you and our experience. The used car sales director Micheal Clites is also awesome when it comes to customer service. I could tell he was real concerned about getting me the best deal for money and car value weather it was honda or not, which I really liked. So I would like to say Thank You John, Natalie and Mike for making my car buying experience great.
kmac1976
Sep 28, 2013
John was very helpful. I found the Honda Pilot online and called John to make sure it was still on the lot and at the internet price. Since the car was used, i was also interested in knowing the condition of the car and how many scratches or dings it had. John immediately located the car and called me to advise me of its condition. He held the car while we traveled 1.5 hours to look at it. When I arrived, John immediately came outside and explained the different features of the car. Unlike other salespeople, I did not find John pushy. At this dealership the salespeople can actually make deals. Although John had to consult with his manager, I always dealt with John and wasn't handed over to another person to close the deal. We negotiated back and forth for a bit, but in the end I feel like I received a very good price for the car. I was at the dealership for about four hours and John was very friendly, patient, and helpful the entire time. The next morning John called to make sure that we were happy with the car and that it was running well. I would definitely recommend John.
larryl651
Sep 28, 2013
after buying 14 Toyotas since 1988 I've purchased my first Honda..... Hondas are the same in every dealership.... the reason I purchased an Accord at this dealership is Steve Morse... I couldn't be more pleased with his assistance... he could not have been more professional, thoroughly explaining every aspect of the car, making sure the appearance was perfect and having all the documents ready for execution.... THANK YOU Steve for making what is sometimes a painful experience at a car dealership a pleasant one here.... Larry
LarryL
Sep 27, 2013
after buying 14 Toyotas since 1988 I've purchased my first Honda..... Hondas are the same in every dealership.... the reason I purchased an Accord at this dealership is Steve Morse... I couldn't be more pleased with his assistance... he could not have been more professional, thoroughly explaining every aspect of the car, making sure the appearance was perfect and having all the documents ready for execution.... THANK YOU Steve for making what is sometimes a painful experience at a car dealership a pleasant one here.... Larry
bizzy28
Sep 24, 2013
I visited this dealership because I was interested in a SUV. I wanted to test drive a CR-V. I did so and liked it very much but I was not ready to buy that day. Scott Wendling was very patient and answered all my questions. I came back to this dealership to buy my vehicle because Scott made the process very easy. He was very pleasant to deal with and I had a very nice experience.
Theresa Caracappa
Sep 21, 2013
I jus bought my Honda Fit from John Luberto...a youngman who treated me, an older woman, with the utmost respect. Listen to my needs and then sold me the right FIT!.
Danh24
Sep 21, 2013
John was very helpful and really helped me find a great car. I am very happy with everything he has done for me and strongly recommend his services to everyone.
john luberto
Sep 20, 2013
i bought a car from him last month.its a same car what am looking for .john luberto has a great coustmer service .he did help me alot for looking a car.i am sure i will be back buy other car from him in feature.
Katank
Sep 20, 2013
Ours sales associate, John Luberto was very informative and knowledgable about the Honda Accord we purchased. We went for drive and he took time explaining the car and allowing both of us to drive the car. We had the car quickly after the purchase and have been very happy with it.
linda s
Sep 20, 2013
i recently purchased a honda civic from john luberto and the experience could not have been better. john was helpful and listened to my needs and concerns. he made it a very smooth and painless process and i would not hesitate to purchase another vehicle from him
Nick
Sep 20, 2013
In and out, walked in found my car bought it that day. Friendly and easy
Peter
Sep 20, 2013
JOhn Luberto was outstanding in services and caring for what we needed above all else. We left with a good car and very good deal, the experience was very good and it all was atributable to John's caring and attention. Would absolutely return for another and highly recommend John and DCH kay HONDA.
skmegill
Sep 11, 2013
I can't say enough nice things about Steve Morse. He truly had our best interests at heart. Pat Connelly helped us with the financing and we never felt coerced into purchasing anything more than we needed. John Prudhomme and John Luberto were helpful as well. Everyone took the time to make sure our questions were satisfactorily answered. Would definitely recommend my friends to this dealership!
edwanthony
Sep 10, 2013
I have not bought a car in twelve years. Let me tell you things have changed. The whole buying process is now very extensive, no more just signing on the dotted line. But DCH Kay Honda made this eexcruciating process more palatable. Everything I had to sign was fully, FULLY, explained to me and the finance person made sure I understood everything I signed. The process turned out to be actually somewhat pleasant and quick. Actually my whole experience with DCH Kay Honda progressed at my pace, not theirs.Everyone from the General Manager, Ray Disimone, down throughout his staff, were most pleasant. My salesperson Kevin McKenna was knowledgeable regarding all aspects on my chosen vehicle. All were interested in making the usually painful buying process more pleasant, less stressful. All my questions were answered and answered again if I did not fully understand whatever was being explained (and believe me a lot has changed with cars since I last purchased one). I did forget some things regarding my purchase and Ray did not hesitate to arrange for another tutorial on the car.I honestly dont feel that I ever had such a painless and pleasant experience in making one of lifes major purchases.I would NOT hesitate to return to DCH Kay Honda for any other future purchases.BTW, my Honda Touring is an exceptional vehicle that I enjoy driving everywhere; I was previously a Nissan owner but have switched.
Very Satisfied Customer
Sep 8, 2013
I have not bought a car in twelve years. Let me tell you things have changed. The whole buying process is now very extensive, no more just signing on the dotted line. But DCH Kay Honda made this excruciating process more palatable. Everything I had to sign was fully, FULLY, explained to me and the finance person made sure I understood everything I signed. The process turned out to be actually somewhat pleasant and quick. Actually my whole experience with DCH Kay Honda progressed at my pace, not theirs. Everyone from the General Manager, Ray Disimone, down throughout his staff, were most pleasant. My salesperson Kevin McKenna was knowledgeable regarding all aspects on my chosen vehicle. All were interested in making the usually painful buying process more pleasant, less stressful. All my questions were answered and answered again if I did not fully understand whatever was being explained (and believe me a lot has changed with cars since I last purchased one). I did forget some things regarding my purchase and Ray did not hesitate to arrange for another tutorial on the car. I honestly dont feel that I ever had such a painless and pleasant experience in making one of lifes major purchases. I would NOT hesitate to return to DCH Kay Honda for any other future purchases. BTW, my Honda Touring is an exceptional vehicle that I enjoy driving everywhere; I was previously a Nissan owner but have switched.
dawn s
Sep 6, 2013
I gave a rating of all "5" . Everyone at the dealershoip treated me like i was the most important person in the world. Mike Little, Greg Kemp, Adrien and Willie held my hand through every step. They called me every day to check in and follow up on my issues, they called me after the purchase of my car to check on my satisfaction. Honestly, they are a great bunch to work with and i will definately come back to see them when the time comes.
DebraM
Sep 6, 2013
I am so happy we decided to make that turn into DCH Honda. I had the pleasure of having Arthur Smith help me with the choice of purchasing a car for my daughter. He was so patient, helpful and professional to work with. It was the first time in all the years I've purchased cars that I felt at ease and not intimidated by the sales staff. They were all so helpful and friendly. I have already started to recommend them to my family and friends and will definately use them again in the future. 5-STAR!!! DebraM
breakofdawnc
Sep 6, 2013
I gave a rating of all "5" . Everyone at the dealershoip treated me like i was the most important person in the world. Mike Little, Greg Kemp, Adrien and Willie held my hand through every step. They called me every day to check in and follow up on my issues, they called me after the purchase of my car to check on my satisfaction. Honestly, they are a great bunch to work with and i will definately come back to see them when the time comes.
pserajosef
Sep 3, 2013
Kevin McKenna was my sales person. He was very friendly, professional, and patient with us. Everyone at this dealership was helpful and the customer service was great. The people working here seemed to love their job and loved helping out others. I will recommend this dealership to others in the near future. Thank you!
Ridgeline
Sep 2, 2013
Definition of Shrewd Car Salesman. I went down ready to buy. They appraised my car. I was good with the appraisal. Had a rough verbal deal. I asked for one night to sleep on it. The next day, I called and emailed the salesman I dealt with 2 times and emailed 2 times. No response. Then when I spoke to someone else. They offered 11% less on my trade only 3 days later??? They would not move at all on the price of vehicle or trade. The next day I went to a different dealer and worked out a deal and drove my new car home that day. These guys play games. This dealer advertises low prices to get you in the door, then start their unappreciated games. BUYER BEWARE!
Jack9797
Sep 1, 2013
I am a mother of four active children who needed a new car by start of school- I really needed a car that would fit growing teens ( and friends) along with sports equipment, Kevin zeroed in on the perfect model The Pilot EXL. He helped me add the crossbars that would accommodate the surf gear and snowboards also for add'd storage. As it was a holiday weekend i thought it would take a few days to actually trade my other car and drive in the new one. Not so! I was able to do all of it late Saturday afternoon, He really made the whole experience of trying to buy a new car very easy and not stressful. Very happy with my purchase and i am looking forward to buying another Honda form Kevin very soon!
Consumer16
Aug 28, 2013
I never ever write reviews for anything, but felt the need to write a review here so nobody ever buys a new car out of the Honda in Eatontown NJ, all these reviews must be fake because there is no way any sane person would give them 5 stars. To make a long story short, here were the major issues when my husband and I went to go buy a new Honda Civic for him (let me reemphasize NEW):1. We were trying to trade in his old Honda as part of the deal. Since they only wanted to give 200 dollars we decided not to sell it to them. The 200 dollars never got deducted off the price because they admitted they weren't truly going to pay him for the old Honda, just make him think they were. Salesperson wanted props for honesty for admitting that, but he already lied so no props to him, thank you.2. We were in the market for a NEW Honda civic. They only had one black one left on the lot that was previously borrowed by a radio station for a week or so with 756 miles on it. The salesperson told us during the test drive which only he drove that the sounds made when breaking would go away after the car was driven a little... The sounds were due to the car sitting in the lot for 30 days with no movement. He also said he would clean that up for us. He did not take care of that and it has only gotten worse 4 days later along with the wheel starting to shake. When I asked if the car was thoroughly inspected for wear and tear, they said yes of course.3. There was a chip in the handle as well. All this into consideration with no extra price reduction.4. False advertisement online. Summer sale price of this car was quoted at 19 and change plus a Costco program reduction in an email. Members of costcos have an option to receive this advantage. We were first told you could not stack a sale price with the costcos deal... Then we were told there was no sale price.. Really inconsistent stories as far as pricing went. Only when we were 3 quarters if the way through the paperwork did we see all pricing in its entirety no matter how hard we pushed earlier. At that point, you say who cares we just want to take e new car home, but ironically enough, the car does not even feel new.. It feels like we were sold a lemon.5. To top it off, I called the dealership yesterday to speak with so wine regarding these issues and they said a manager would return my call... Needless to say, no one called me back. HORRIBLE customer service.I will never buy from here ever again. The salesman may have gotten a commission check, but I will make sure nobody I know buys from here. The key to sales is good customer service, honesty, and longevity. This dealership has none of those qualities.
renienyg
Aug 23, 2013
It's now 20 years that my husband and I have been purchasing Hondas from DCH Kay Honda. This dealership is the best! As we all know, buying a car is not always a great experience. DCH Kay Honda cares about their customers. Our salesperson, Gene Colicchio, was wonderful. He is knowledgeable, courteous and pleasant. He made our experience pleasureable. I highly recommend this dealership.
vtt77
Aug 23, 2013
It's now 20 years that my husband and I have been purchasing Hondas from DCH Kay Honda. This dealership is the best! As we all know, buying a car is not always a great experience. DCH Kay Honda cares about their customers. Our salesperson, Gene Colicchio, was wonderful. He is knowledgeable, courteous and pleasant. He made our experience pleasureable.I highly recommend this dealership.
Happy Customer sclark
Aug 19, 2013
THE BEST CAR BUYING EXPERIENCE EVER!!! PURCHASING A CAR HAS ALWAYS BEEN VERY STRESSFUL. MY SALESPERSON JEFF GUTKIND MADE THE PROCESS EFFORTLESS. HE IS COURTEOUS, KIND AND A PROFESSIONAL I WILL RECOMMEND JEFF & DCH HONDA TO MY FRIENDS & FAMILY.
canin
Aug 11, 2013
We had been to several dealerships in the past 2 months until we went to see John Luberto in DCH Kay Honda in Eatontown, NJ.He is the reason why we ended up buying our car with DCH Kay Honda. He was very professional, patient, courteous and kind. He knows how to deliver customer service and keep the customers happy. I will definitely recommend this dealer and John Luberto to everyone. He is great.
Peanutdad
Aug 7, 2013
Had a Great Experience buyng a Used 2012 Toyota Tacoma from Jerry Ojedo ( Salesman ) & Victor Breen ( Finance guy ) . Both were straight shooters and gave me a very Fair deal. It was a Pleasure dealing with those two professionals. Not pushy at all, answered all my questions and made me feel like they were selling this truck to one of their family members. If you are in market for a slightly used vehicle I would highly recommend DCH Kay Honda and if you want an easy buying experience ask for Jerry, and he will get you talking with Vic. Thanks again.
pirene16
Aug 6, 2013
5 weeks ago my car was totaled in a hit and run accident. I was very stressed about finding another car. As soon as I pulled into the lot I felt a sense of relief as everyone was so pleasant. Before coming to the dealership I briefly talked to Greg whom is a manager and assured me that I would be very well taking care of. When I got there I met with a gentleman named Jeff Gutkind and he was absolutely awesome!! Being that this is the second time I was purchasing a car he made me feel very comfortable with explaining everything to me. He made sure that I knew everything about the car and all the ends and outs. I never felt pressure or a sense of unwillingness at all. When it is time for me to get another car I will definitely go back to DCH Kay Honda they are the best. I am giving this rating because I would like other young people (as I am a 24 year old female) to know that not all dealerships treat you bad and actually care about the customers they are dealing with. They work within your budget and will try everything to make the customer happy. Thank you Jeff and Greg you have made me one very happy lady!
od2011
Aug 4, 2013
I saw a certified 2011 honda odyssey on their website which seemed very good in pictures at a good price. Set up an appointment and drove 100 mi to their store only to find an absolutely crappy vehicle. All the four tires were worn out, brakes didnt work and there was some noise in the engine all along during the test drive. They insisted that it had been thoroughly serviced and printed out a fake list of services done on the vehicle. Maybe they thought I am naive that I dont know the services/repairs show up on carfax report, which did not. I told them I need to close the deal before 3 pm for my bank to finance, but with some pretext or other deliberately delayed past 3 pm ( apparently they get benefit if I take finance from their office so they made sure it is past 3 pm.) and started negotiations on the price when i told them i will buy if all the issues i pointed out are fixed. But they insisted that their service technician certified the vehicle and nothing more will be done. Their manager who came later was very rude and talked in an insulting way as if I cannot afford the vehicle and so making up stories. (I did buy the vehicle later from Planet Honda where the service is top class.). DCH KAY HONDA IS A SHAME FOR HONDA company. I would avoid even visiting their website as they post all kinds of lies and attract customers only to treat them unprofessionally if not cheat them. Trust me this store is total crap.
mike & stacy
Aug 4, 2013
We went shopping for a new car here with a set budget we had to stick to which is hard to do. The team at DCH Kay Honda which included Joon An, our sales man and Bill Lister the sales director worked incredibly hard to get us a great price for our trade and on the new cr-v we purchased! They managed to keep us to our budget with one of the most enjoyable low pressure negotiations I have ever been in, including working with Pat Connelly the business manager for the final closing. I definitely recommend them to anyone looking to buy a honda, they make you feel like you are family and they have a fantastic staff!!
iamdave0268
Aug 3, 2013
John provided a great service in getting me in a vehicle today I would highly recommend anyone to him and everyone at dch Kay Honda
mikeb76
Aug 3, 2013
We went shopping for a new car here with a set budget we had to stick to which is hard to do. The team at DCH Kay Honda which included Joon An, our sales man and Bill Lister the sales director worked incredibly hard to get us a great price for our trade and on the new cr-v we purchased! They managed to keep us to our budget with one of the most enjoyable low pressure negotiations I have ever been in, including working with Pat Connelly the business manager for the final closing. I definitely recommend them to anyone looking to buy a honda, they make you feel like you are family and they have a fantastic staff!!
Lena
Aug 1, 2013
Our salesman, John Luberto was extremely helpful and showed great customer service during the purchase of my newly bought Honda CRV. I am very pleased with my purchase from DCH Kay Honda. This was the only car I had in mind as far as color, price, and mileage and with the help of John I was able to drive it home that night.
Paris Lewis
Aug 1, 2013
5 weeks ago my car was totaled in a hit and run accident. I was very stressed about finding another car. As soon as I pulled into the lot I felt a sense of relief as everyone was so pleasant. Before coming to the dealership I briefly talked to Greg whom is a manager and assured me that I would be very well taking care of. When I got there I met with a gentleman named Jeff Gutkind and he was absolutely awesome!! Being that this is the second time I was purchasing a car he made me feel very comfortable with explaining everything to me. He made sure that I knew everything about the car and all the ends and outs. I never felt pressure or a sense of unwillingness at all. When it is time for me to get another car I will definitely go back to DCH Kay Honda they are the best. I am giving this rating because I would like other young people (as I am a 24 year old female) to know that not all dealerships treat you bad and actually care about the customers they are dealing with. They work within your budget and will try everything to make the customer happy. Thank you Jeff and Greg you have made me one very happy lady!
amanda12345
Aug 1, 2013
My family and I have always had good experiences with this dealership. Jeff was incredibly friendly and helpful. He gave my dad and I plenty of information but was never pushy. I would recommend this dealership and Jeff Gutkind to anyone I knew who was looking for a pre-owned vehicle.
RFoster6
Jul 31, 2013
Jeff was very helpful and easy to work with. Overall, I had a positive experience with DCH Kay Honda and I'd definitely consider them again for future purchases.
frongione
Jul 31, 2013
We have worked with DCH Kay Honda before when purchasing our Certified Pre-Owned Honda Van. We met with Jeff and discuss our needs for a "budget" first car for our son. Jeff called us when he had something that fit our needs and within hours we had a good used car for our son that didn't break the bank. We will be back when looking for cars in the future.
Nick B.
Jul 30, 2013
We had a great experience buying a "like new" used car from DCH kay Honda. Willie our salesman was fantastic. He help us without pressuring us. We felt like he was on our side while negotiating a price that we wanted. I gave top ratings because this was one of my best experiences while buying a vehicle (new or used) from a Dealer. I would highly recommend this dealer. Just ask for Willie.
keyportkeys
Jul 30, 2013
Great car-buying experience! Jeff was direct, knowledgeable and friendly. We were in and out with our new car in a couple of hours, and with 2 small kids that was greatly appreciated :)
tryingit
Jul 30, 2013
We had a great experience buying a "like new" used car from DCH kay Honda. Willie our salesman was fantastic. He help us without pressuring us. We felt like he was on our side while negotiating a price that we wanted. I gave top ratings because this was one of my best experiences while buying a vehicle (new or used) from a Dealer. I would highly recommend this dealer. Just ask for Willie.
kkambhampati
Jul 27, 2013
Purchased a certified pre-owned Honda Odyssey touring from DCH Kay Honda. Salesman was courteous and respectful. He followed up with some remaining items promptly.
pizza2
Jul 25, 2013
I recently leased a 2013 Honda Civic at DCH Kay Honda. I was so pleased with the price of the car and my experience with the staff. As my salesperson, Tao Li worked conscientiously to ensure I had a positive experience and was so accommodating. The business manager, Pat Connolly was wonderful. With his personal, pleasant demeanor, he actually made the paperwork process seem less mundane. Thank you DCH Kay Honda for an overall positive experience. I will certainly recommend this dealership to family and friends.Maryann Johnson
Hmb4
Jul 25, 2013
Kevin gave great low-pressure service when I came in to trade my 2010 Honda Fit. Very smoothly handled, great price.I totally recommend him!
dmcove27
Jul 24, 2013
It was a pleasure to work with Steve Morse on my new car lease. He was able to get me the price I was looking for and had all the paperwork ready when I came to pick up the car. But most of all he was very professional, friendly and knowledgeable. I have already recommended Steve and DCH Kay Honda to some of my friends. Great Experience!
JillCreveling
Jul 24, 2013
Mr. DeSimone was so exceptional in his attention to detail and his response time. Always "above board" , always "sincere" in his conversation, and always "team" oriented. He "gets" the art of negotiation . He sees all angles of issues and honors and researches the customer's queries. One in a million in superior character. Glen also in service... one in a million.
The Acevedos
Jul 22, 2013
We had been to several dealerships in the past 2 months until we went to see John Luberto in DCH Kay Honda in Eatontown, NJ. He is the reason why we ended up buying our car with DCH Kay Honda. He was very professional, patient, courteous and kind. He knows how to deliver customer service and keep the customers happy. I will definitely recommend this dealer and John Luberto to everyone. He is great.
Tanesha B.
Jul 19, 2013
I would highly recommend this dealer to anyone looking to purchase a vehicle. The time John took to thoroughly explain my options as a first time buyer was great. He answered all of my questions with great knowledge. He didn't rush or leave any stone unturned. Greg Kemp took so much time in working with the bank to put me into a vehicle that was within my budget as well as suited all of my needs. As a first time buyer, I felt that I was in good hands at DCH Honda. I left with the perfect vehicle for my family and new found friendship. Thanks guys!!!!!!
dlongo89
Jul 17, 2013
I want to acknowledge James for going the extra mile to help me receive compensation for an item that had to be repaired after we left the dealership. Since we live over 70 miles away from the dealership we went to the Honda dealership closest our home. We were advised by that dealership that the service was not covered and we had to pay a bill of $69.82. I contacted James and advised him of the situation. James made sure we received compensation for the service which was not covered.
Noelle0214
Jul 17, 2013
Words can't describe how happy and joyful and blessed we felt leaving the dealer ship yesterday we had went to 3 different dealer ships previously to coming to Kay Honda and no one was as nice and kind as Jeff, he really did a fantastic job he worked with us he was patient such a sweet guy you can tell he was honest and really wanted to help us he was sincere not like other car dealerships who don't really care about the people but i could tell he puts a lot of time and effort in what he does and i know he loves putting smiles on everyone's faces, he got us a beautiful car we love it so much couldn't have asked for a better experience thank you so much xoxo
psoma74
Jul 9, 2013
Found a great vehicle, got a loan check from my bank by next day. I wanted visit the dealer with financed loan check to complete the purchase in one visit as it is half day trip for me. But this great vehicle got sold by end of the same day I contacted. I returned the loan check back to my bank and closed the loan.Might work better for local people as they do offer great price.
Mnilsen98
Jul 8, 2013
My Internet research on Chrysler Crossfires for sale in the NY Metro area led to DCH Kay Honda because it advertised a very competitively priced used vehicle and it was a highly rated dealership. The online photos were very helpful and also showed a beautiful car that was very clean. My Internet inquiry was responded to immediately the following day. John Luberto, the salesman who called, did a great job keeping me updated on the auto's availability, since I was not able to visit immediately. When I finally did arrive to test drive the car, John met me and did an excellent job showing me the car and explaining its features. The finance manager, Victor Breen, was also quite helpful explaining options available with a purchase.My experience at DCH was excellent thanks to John and my experience so far with the car has been terrific. I can offer a full and hearty endorsement for this dealership following my experience at DCH Kay Honda.
Mike Nilsen
Jul 8, 2013
My experience at DCH Kay Honda was excellent thanks to John Luberto and my experience with my new car has been terrific. I can provide a full & hearty endorsement for this dealership!
jbboyd
Jul 7, 2013
We had a great experience when buying our Honda Insight. Jeff was very helpful and took the time to answer all of our questions. Overall the experience was most pleasant and I gotta be honest I NEVER thought I would say that when describing buying a car. Thanks Jeff!
ILUVJEEP
Jul 4, 2013
Jeff was awesome made buying a car a great experience even though we were silly enough to bring 2 young children on the 4th of July!
lheathermeyer
Jul 4, 2013
Jeff was awesome made buying a car a great experience even though we were silly enough to bring 2 young children on the 4th of July!
Oli Lilly
Jul 3, 2013
Willie was incredibly helpful. He wasn't overbearing or bothered by negotiating with my husband over the phone. Nine months pregnant and with two little ones, I really appreciate his consideration and determination to meet our needs--a gorgeous Pilot.
rohit.dikkar
Jul 2, 2013
The day I purchased pre-owned car, I saw water in the tail light. When I see it properly in the morning I saw breakage in itIn the next day I mailed it to my sales representative, he asked me to show it to service department. I went there tail light part was not available there so he asked me to wait for the part. I went there after 2 week, I meet other guy he said there is no purchased order with your name at the same time I found the representative who noted my complaint. He said other representative dont know any thing, we didnt get your part. Most probably will get it in next Tuesday. Even after 3 weeks I am waiting for tail light part. I mailed them but they are not replying me... Is this the kind of service DCH kay honda provided after selling there CAR...
MountainMan1111
Jun 30, 2013
Entered the dealership and was greeted right away by friendly employees. Jeff was a great salesman. Didn't try to push the sale to hard like I have seen other salesman do at other dealerships. Was honest about the car and the history of it which was not a problem because the cars history was fine and had no problems with it. I am pleased with the vehicle that I purchased and I would recommend this dealership to anyone looking to buy a new or used car. They really seem like they actually care about the customer and their satisfaction which is nice to see because you don't see that much from people these days.
AnnamarieAntonucci
Jun 29, 2013
My husband and I went to DCH to look for a family car that would be reliable and affordable. When we got there Jeff met us and greeted us right away. He was with us every step of the way, Being honest and not pushing us just to make a sale. We felt like we were shopping for a car with a friend. He new so much about the car we were looking at and answered all of our questions that we had. Although my credit isn't all that great he manged to work his magic and get us in the car we wanted at a price we could afford. By the time we got out of there and before we pulled away with our new/used car, my husband wanted to hug him lol. If you are in the market for a car I would highly recommend going to see Jeff. Two thumbs up.
Hyongin
Jun 27, 2013
I have been leasing cars from DCH Honda Eatontown NJ for over 10years and was very happy, after moving down south to Toms River area I actually went to Honda located on rt37, I thought all Honda operate the same..boy was I wrong, after 2years of leasing from Honda rt37 company sent me a special mail offer..went to check out my options but this time I left with bad tasted. There were another Honda on rt 88 near by, went there to see types of option. At the end of the night bought beautiful Accord 2008 barely 30000.m fully loaded, well I realized gas tank was almost empty and asked sales person, be told me he can only put little and would I be able to make it home..that wasn't enough car battery died as I was about to drive out. I should have known better..everything went down hill after that plus spend 3grand into this car I lost all my fate and trust with Honda. Tuesday I happened to be in Eatontown area for work and decided to stop by DCH Honda and give one more go before I leave for another company all together now after over 17years...=_=. That night I drove new Civic SI home. Gene Colicchio was my sales person, although he didn't have extensive experience as car sales representative, he had me feel very comfortable and win my trust. Highly recommended, excellent customer service. Thank you, Hyon "Gina" McMillan
Keith
Jun 24, 2013
Bought the car after talking to James the salesman at the dealership. He was on top of my emails that I sent and received. Would recommend him to other people.
bernardo0530
Jun 16, 2013
I can not express how pleasant and professional Nader Awad was when I purchased my Honda. He listened to my needs and was able to help me with my trade in. The total transaction was handle quickly and I was not pressured at all.Nader was such a nice salesman I would recomend anyone to ask for him in the future.
Jerntime
Jun 15, 2013
Highly recommended! I came here literally the day after my girlfriend bought an 08 Civic Hybrid. As a first-time buyer, I was looking for something Japanese and found a good handful of well-priced Honda sedans. I picked the vehicle most compatible with me and did what I was told to do by my girlfriend, ask for Jeff. Seriously. By all means, and for the love of God ask for Jeff. They guy clearly showed me that he cares about his customers. He made the paperwork and financing process easy, I put down a nice down payment, and I left with my 2010 Civic LX-S the same day (today 6/15).
tom m
Jun 12, 2013
i hope i'm not writing this too early. i just purchased my used grand Marquis yesterday so i don't know how it will work out in the future. but as for now, i am very happy with the service i received from john luberto. he was not your typical slimy sales person. he worked for us and got us a tremendous deal. a good guy. you'll be pleased with him. all in all, one of the best experiences i've had buying a car...new or used,
jotomjotom
Jun 12, 2013
i hope i'm not writing this too early. i just purchased my used grand Marquis yesterday so i don't know how it will work out in the future. but as for now, i am very happy with the service i received from john luberto. he was not your typical slimy sales person. he worked for us and got us a tremendous deal. a good guy. you'll be pleased with him. all in all, one of the best experiences i've had buying a car...new or used,
edkopc
Jun 7, 2013
We have shopped several dealers in our area, but the travel time spent (50 mins) was well worth the time and effort. We have purchased from other DCH auto dealers in the past so we figured that we could expect the same good service from DCH Kay Honda. We were not disappointed in the least. Our salesman, Keith Uklist was very personable and exerted no 'sales pressure' at all, allowing us to make our own decisions and not feel rushed. Ray DeSimone and his staff are first class.
twelcome1
Jun 5, 2013
I have purchased many of cars in my day. I have always believed the purchase of a vehicle involves researching a clear position on what you expect to pay and a strong disposition to take on the sales person when they veer from what your research has yielded. Never has the process been so professional, articulate, and transparent than it was with Mr Gutkind.Jeff has a wonderful disposition that allowed my purchase to be enjoyable. He was quick to present the price I expected to pay and I strongly felt he was looking out for my best interest as costumer. It was a fantastic car purchasing experience and I am a very happy customer. I would highly recommend Jeff and I am open to being contacted as a reference. He genuinely made this easy in an experience that can sometimes be confusing.Sincerely,Trent
Finestboricua8
May 31, 2013
I had an excellent sales consultant named jeff Gutkind. He worked to his best abilities to get me into a car and in my price range/ & payment plan. I would like to thank him for helping me out and getting me into a better car then i had before. He is the nicest & funniest guys in the dealership. I would recommend anyone to go to him for any help in getting a car. This is the spot to go to in getting a car, I love my car. Thanks again jeff :-)
xraysta
May 28, 2013
I took my Odyssey in for service and was left in the waiting room for an hour before the service department discovered that I would not be able to drive the car. I needed to be somewhere and the staff was not helpful in finding a resolution to this scheduling issue. I fixed the problem, but we have not gone back there for service after that incident. The manager offered a discount on a future service, but I did not feel that this was a proper resolution. We are trading in our minivan because of issues that have not been fixed and have been an problem for years.
Stephen
May 24, 2013
Arriving at this dealership off of a recommendation from a friend, I can't believe I drove 80 miles for a dealership. however... I came in into this dealership thinking they would be like the rest. I started off stating upfront (like I do with every other dealership I've been to) that I wouldn't be leaving with a car tonight. They gave me an offer I could not refuse. I would have been stupid to drive out of there without my new car. The team at DCH Kay Honda strive to be the best, and they do it with the up-most professionalism. The team I dealt with showed their passion for customer satisfaction and would stop at nothing to make their customers extremely satisfied. Their teamwork to complete all paperwork, trust, and respect for one another felt like they were a family. I understand that a lot of which was stated is a rehash of how satisfied I was with my purchase. It just means DCH Kay is the best I have even dealt with. Thank you Bert, Mike, and Pat! Sorry I dont remember your full names!
StephenButtery
May 21, 2013
I gave DCH Kay Honda an all-round 5-stars because, not only are they professional, but they do their very best to satisfy their customer. My consultant, Mr. Jeff Gutland is a very kind and considerate individual, making me feel more than comfortable by reassuring me that the car that we chose was the best for my lifestyle and well worth the purchase. Thank you Jeff!
Lenzyk
May 8, 2013
I have given the above rating because of the following: Mr James Domorski was sensitive to my need to re-finance at a lower rate and to include my son in an effort to create a credit history for my son. In the process, Mr Domorski was attentive, friendly and timely. All of the paper work and other documentation was completed in a professional and timely fashion.Lenzy Kelley
Leanna
May 2, 2013
I only go to DCH Honda of eatontown they are the best! I always walk away happy!
jmagnus73
Apr 25, 2013
James Domorski was one of the nicest car salesmen I have ever met. He was honest, friendly and wasn't trying to get anything over on us. I would definitely recommend James and DCH Honda in Eatontown to anyone looking for a stress free experience when buying a car.
neilweit
Apr 19, 2013
In July 2012, I purchased 2 cars from Kay Honda (Salesman George Ungureanu) one a 2012 Accord (traded in my 2008 Accord) and a 2012 Civic (traded in my 1993 Civic). I was never happy with the Civic, it just didn't talk to me. So, I went back to Kay Honda, George was no longer there, and worked with Ray Furslew. He was able to work with me on a trade of the 2012 Civic for a 2013 Civic. The deal was made and now I have a car that is a drastic improvement in features, handling and performance over the 2012. The 2013 is the exact same model and color as the 2012. Ray's attitude, customer interaction was professional, friendly and relaxed. He made me feel welcome to the dealership and displayed an excellent knowledge of the car. Negotiations proceeded as expected and we arrived at a mutually acceptable price.
Rick
Apr 16, 2013
I recently purchased a used dodge nitro.jeff gutkind was the salesman i dealt with.jeff was not pushy about getting a sale whatsoever which was a good feeling . He was very upfront and honest about the vehicle financing.. Jeff was not asking me for a ridiculously large down payment as a lot of other dealers were doing. I test drove the vehicle in the city and on the highway not being rushed.. All and all it was a great buying experience and i would highly recommend jeff as the salesman to see. I would definetly be back for my next purchase and would definetly have jeff as my salesman once again.
silverstreakOD10
Apr 15, 2013
What a FANTASTIC experience. We unexpectedly needed to replace our beloved Van, and were fortunate enough to find John and DCH Kay Honda. They just couldn't have been more pleasant to work with making the task so much easier. Faced with a tight time budget each day, we would make the hour drive to Eatontown and know that when we arrived the the choice of Odyssey Vans to check out and test drive would be ready and waiting for us. We were actually spoilt for choice with the quality, price, cleanliness and selection available. John impressed us with his ability to be detail oriented, always listened, yet personable and professional in his approach. He is a shining star in our book. Each and every person we have since dealt with at DCH Kay provides service with a smile and genuine likability. We just couldn't be happier with our used Honda Odyssey, John and the DCH Kay Honda experience.
LynnsyAnn
Apr 14, 2013
My family and I have been with DCH Honda for over 10 years and continue to keep coming back! Now that it was time for my first car purchase on my own, my choice was clear! My mom and I traveled all the way from Bergen County just because we new how great the salesman are! I ended up leasing a 2013 Honda Accord Sport and I LOVE IT! The whole experience was amazing and I could not have asked for anything better. I will defiantly be coming back and would recommend DCH Honda to everyone! Thanks so much guys!!
Marty F
Apr 6, 2013
I have been buying or leasing cars from Kay Honda since 2000. I am currently about to get my 7th vehicle from them. I think that says a lot about this dealership.
hjcz
Apr 6, 2013
I just purchased a used car for a new driver from Jeff. He was extremely patient, honest and helpful as the car was being bought for my 17 year old daughter. She loves it and we would definitely recommend Jeff and this dealership. It was a pleasant and easy transaction. No pressure!!! Thank you!!!
judysobko
Apr 4, 2013
I had the best experience at DCH Honda thanks to Jeff Gutkind. I bought exactly the car I was looking for at an excellent price, with a warranty and I drove the car home within hours. Everyone at the dealership was friendly and helpful and I would be very happy to recommend DCH Kay Honda to all of my friends and family. The have a superior inventory- go have a look. You'll be glad you did!
jfalotico
Apr 3, 2013
I had a very nice experience working with Nadar Awad at DCH Kay Honda due to his ability to listen to my request and respond accordingly. I knew I wanted a new Honda Pilot to replace my current Honda Pilot; I had a general idea of what my current Pilot was worth and what I wanted to pay for a new pilot. Nadar worked with DCH Kay Honda to exceed my trade-in expectations and assure my monthly payments were exactly what I expected. I would highly recommend Nadar at DCH Kay Honda.
AngelinaVroom
Apr 3, 2013
As a recent college graduate who just scored her first big job I had mixed feelings about buying my first car with no help from my parents. I was afraid of getting swindled, getting sold a lemon, or going way over my budget and getting something too pricey for my pockets. I spent some time searching for what car I want, so when I went to DCH Kay I knew exactly what I was looking for. The first thing DCH did right was really make me feel like they were at my service. I commute from NYC and usually get home around 7:30-8pm. It's about a 30-40 minute drive from my house so I called from the car wondering if I can still come in. Without hesitance I was offered their time so I took the drive. It actually turned out that I called the DCH Honda across 36 and showed up at the wrong one! But Jeff and Mike were very inviting and made me feel comfortable regardless of showing up just before closing. Jeff was very interested in what I wanted, and EXTREMELY accomodating. From down payment issues, to insurance coverage, Jeff, Mike and Victor solved every obstacle that I confronted as a young new car buyer with so-so credit. And I walked away with an essentially brand new Honda that I LOVE. However I didn't get the car that night, they didn't have exactly what I was looking for. Jeff listened to all of my requirements (low mileage, relatively new, affordable, SUN ROOF, black coupe) and showed me several cars that reflected these features, but it wasn't the Honda Accord that stood out to me. THE VERY NEXT DAY he called to let me know he thinks he found the perfect car for me, so I made an appointment to see it that Saturday. Jeff couldn't have delivered better, from our late night 30 minute meeting he was able to gauge exactly what I was looking for. 2010 Black Honda Accord coupe with 20k miles, only one previous owner AND OF COURSE A SUN ROOF. While Jeff is to thank for finding me the car, Mike and Victor are responsible for allowing me to have the car that very day. My down payments are a bit higher than what I hoped for but that includes all warranties and 1/4 of the down payment I originally offered. Plus I really don't mind paying a little more for a 7 year/100k mile warranty on a car with only 20k miles on it!
TroyHaynes
Mar 31, 2013
James Domorski is a friendly person, and leys you feel like you are part of the family. Even when busy bouncing back and fourth between customers, he still went out of his way to make the experience the best out could be. Helped me find just what i was looking for and kept it on my price range. I can't wait to tell others that this dealer it a must go! I want to thank James, and i cant wait to return.
rachelmass0417
Mar 26, 2013
I recently purchased a 2010 Acura MDX from DCH Kay Honda and could not have been more pleased with the service that I received. I was greeted within seconds of arriving and was test driving the car I had in mind within minutes. All employees that I dealt with (John, Mike and Victor) were more than accommodating and not only did I leave the dealership with a beautiful vehicle, I left feeling that I got the best deal possible! I would recommend DCH Kay Honda to anyone looking to lease or finance a new or used car!
dmacwan
Mar 22, 2013
My name is Daryl Macwan and I have been a loyal customer at DCH Kay Honda for over 10 years. I would like to express my satisfaction with the service department. Steve Breeden, the Service Manager of dealership is wonderful. Besides being an effective manager, he also has great hands on mechanical experience and high customer satisfaction standards. Every time we go in for service, he is always there to answer any questions, concerns, and willing to provide us the best possible price for maintenance and repairs. The service department also has great amenities and services including shuttle service, complementary service wash upon request and a comfortable waiting area with Wi-Fi. The service staff on the other hand, are very knowledgeable and clearly explain what is going on with the vehicle in a timely manner.I know vehicles maintenance can get very expensive and frustrating but, Steve Breeden and his Service department always go above and beyond to keep loyal customers happy. I would recommend DCH Kay Honda to anyone who needs assistance with servicing a Honda and if you have any questions or concerns, give Steve Breeden a call. ThanksDaryl Macwan
MHillman1530
Mar 20, 2013
To whom it may concern:My husband and I came to DCH Kay Honda looking to potentially upgrade and trade in my Honda Accord for a Honda CRV. Prior to our trip to DCH, we had visited two other Honda dealerships in the area. Although our previous experiences at the other dealerships were not problematic, we hadn't found a sales associate who was willing to truly work with us in order to accommodate our needs. From the first moment we sat down in the showroom, Nader Awad was courteous and professional. He listened attentively to our needs and worked tireless with us to broker the deal, providing us with excellent customer service. Based on our experience, I would definitely return to DCH Kay Honda in the future and I would highly recommend Mr. Awad to any potential buyers.Sincerely,Meghan Hillman
eacs1
Mar 18, 2013
Was a wonderful experience and purchase to make. Sales person, Ray was quite competent and informed on the product and made the purchase a pleasurable experience
Jgiron2
Mar 18, 2013
Excellent experience at DCH Honda. I was immediately greeted and helped by Jeff Gutkind. Who helped me choose the right Pre-owned vehicle. The vehicle I ended up taking was more than I had planed when I walked through the door, but I couldn't be any happier in the end. I thank Jeff for taking the time in helping me pick the best vehicle as a first time buyer. I've previously been to a few dealers before and I must say I was not as comfortable as i was at DCH. I did not feel pressured or pushed at all. It was almost as if Jeff treated my family and I as friends and that is the best customer service to receive.
eacs1
Mar 18, 2013
Love dealership and all the associates I dealt with. Ray was an exceptional person to deal with
akasam
Mar 11, 2013
I was looking to lessen my monthly payment and improve my gas mileage. I had been given a price on a new lease (which I truly didn't want to lease) which would have been $30 less than what I was paying now, and needed something w/ decent gas mileage by another dealer w/i the area. I wanted to give DCH a chance as I got my Honda serviced there and they are close to my home. I called and although the initial call was a bit frustrating, they connected me to James Domorski. I just wanted to see if they could touch the 'deal' I had been given over the phone by the other dealer. James asked if I could just run my SUV over so they could estimate it's value. I was there within minutes and instead of going through numbers for a lease, he decided to show me a used Camry. Mileage on it was half of what I had on mine, it was a Hybrid, so gas mileage was twice what I am getting now. (in addition, has leather seats and a moon roof!) The car was clean, too. After a bit of negotiating, we got the payment down to where I wanted to be and I literally drove out of there in the Camry, which actually looks new, even though it's a 2007! Not what I had anticipated, at all. James had a 'good read' on what I wanted and delivered... even made me a cup of his awesome coffee from Rook Coffee Roasters. Personable and not pushy. All in all, a great experience!
jay_cordaro
Mar 10, 2013
Justin, Steve, Joe, and Kevin made our experience as easy and pleasant as possible. Our car had died on the way to look for a new car. Everyone stayed late on a Friday night with us while we hashed out the numbers, which were extremely favorable from the begining. We truely appreciate the time everyone took to helP us get into our new Honda Pilot!
SLH810
Mar 10, 2013
Went to DCH Kay Honda to look at possibly getting into a used Honda. I have less than perfect credit and assumed there was no way they could help me or that I could afford the monthy payment but I wanted to just look and see if it was possible.I was having problems with my car and the repairs were staring to add up so I knew eventually I would have to get into something. I knew my next vehicle would ONLY be a Honda. John made the experience so hassle free and stressless. In about 3 hours, inlcuding test drives, I drove away in a beautiful Honda Accord and could not be happier. He really went the extra mile in accomadating me and narrowed in on exactly what I was looking for and wanted. Mike, Vic and John went through every single question I had and didnt rush me through it like most places. When I got to Vic in Finance not only did he patiently explain everything but my payment was lower than I had expected. These guys really do care about your return business and want the customer happy. I cannot say enough good things about them! You have to go and see for yourself. They are the only dealer I will be going to from here on! Love these guys :)
Barbara Coomber
Mar 6, 2013
I have purchase many cars over the years and my experience at DCH Kay Honda was one of the best. Our salesman, Ray Furslew, was fantastic. I called Ray ahead of time, told him what we were looking for and explained that we needed to get the deal done asap as our current car had died and we only had one afternoon to shop for a replacement. Ray listened to our needs and found exactly what we were looking for. He had it ready to go the next morning when we came in to sign the papers. He was very professional and made the whole experience quick and easy. We will be in the market for another car in the next year and I will definitely be calling Ray when it is time for that purchase.
mishka88
Feb 17, 2013
In the process of looking for a reasonable price for a leased Honda, we had made a phone call to DCH Kay Honda. Unlike the other Honda dealkerships we had phoned in our area, Ray Furslew was willing to talk on the phone. The basic prices he quoted us for the accord we were looking for was all we needed, to make the trip to DCH Kay . Upon arrival, Ray was in thhe process of servicing another customer, although surprised we rrived so quickly, his composure was cool. He excused himself from his current customer to greet us, make us feel welcome, and apoligied for asking us to wait a few minutes. A few sort moments went by and Ray was ready to help us. We knew what we wanted. We spoke about the price and our financial limitations, and Ray was able to accomadate us. As we waited for the process to take ts course, we observed him helping his fellow workers without hesitation in the true spirit of teamwork. It was a pleasure to deal with such a nice young man, because of his personality, the way he handled himself, and the way he worked with others, is something that you don't see often these days. In closing, I would like to say Ray Furslew is an asset to your company now and can only grow into a valuable leader. Yours truly, Joseph Mazzola
arivera99
Feb 16, 2013
This was the first car that i have ever purchased so i was a bit nervous. I looked around to alot of dealers & saw alot of cars But none of them showed & made me feel as comfortable as DCH Motors Kay Honda. My salesman was John Luberto & from the moment I spoke with him about going to see the car to making the appointment to the test drive & finalizing the deal he was very professional & honest. He didn't treat me as a dollar sign telling me what i wanted to hear just to make a sale he was straight forward & told me like it was. I highly recommend John & DCH Motors Kay Honda to anyone looking for to buy a used car
dlongo89
Feb 15, 2013
James Domorski made our experience of buying a car for our daughter easy. He was friendly and did everything he could to make sure we were able to purchase the car we wanted at the price we wanted. He was awesome and did everything he said he would do. He couldn't do enough for us. I would most definitely consider buying our next car from James!
sam4809
Feb 11, 2013
The service at this dealership was phenomenal. As soon as I entered the building, I was instantly greeted. I came in knowing what car I wanted to get ahead of time. I received excellent service from Nader, as he helped explain to me everything I needed to know about the car and the procedure for trading in my old car. I also appreciated the attentiveness from Nader's sales manager Lori. She definitely made the process a whole lot easier by making sure everything went by smoothly. Overall, outstanding dealership and professional staff..enough said.
babitsky1
Feb 7, 2013
Excellent experience buying my new car. Steve was extremely helpful throughout the process, from deciding which car to buy to getting me through the financing. I highly recommend both Steve and DCH Kay Honda.
Patrick from Somerset
Feb 4, 2013
John was very informative when I called him about the used Mercedes GL, he explained the warranty and truck details accurately which was borne out when I visited the dealer. They got me a low finance rate and it was a very pleasant experience. These guys are straight shooters, big Car selection and I will go back again
joehult
Feb 1, 2013
I went to Kay Honda and purchased a 2013 Honda Accord Coupe from Marty Wolf. He is a true professional and sales people out there should be more like him. Being in the real estate business, I know what sales is all about. Marty has the ability to make buying a car enjoyable. This man is a true professional and has the demeanor that more should emulate when dealing with the public. His Honda knowledge is extraordinary and his ability to explain the product made the whole buying experience great. I would recommend Marty and Kay Honda to anyone looking for a Honda.
BummerSummer
Jan 23, 2013
Drove from an hour away to purchase a certified Honda pilot. The vehicle looked great! We worked out some numbers, dealer went to get the keys to have it cleaned while we did the paperwork and came back empty-handed. He told us the vehicle was sold to another dealership earlier in the day. Extremely disappointed... Extremely poor customer service
Martin T
Jan 17, 2013
Great salesman I was very happy with the purchase def. would recommend to others who are in need of a car. This was my second honda and I was very pleased
Vinnie (Honda driver since 1993)
Jan 11, 2013
I did a lot of research before purchasing my Honda Accord through Mr. DJ Johnson (Saleman) at this dealer in July 2012. I never write reviews but wanted to do this review because I wanted all potential buyers to know of the absolute honesty and integrity that was put forth by the sales person helping me with my purchase. I nrver met DJ Johnson before this sles transaction, and never before purchased a vehicle at this dealer. Every single piece of information provided by DJ Johnson was accurate and I actually completed the purchase of my Honda Accord in just a few hours from the time I received a telephone/internet quote from DJ Johnson. He stuck to his quoted price and did "not" change it at all when I arrived with check in hand. There are car dealers in NJ that will quote you a price and then when you get there the price changes. The man (i.e....DJ Johnson) is honest and straight forward. Oh he is a Navy veteran too.....and this guy is for real. I hope this review helps all. By the way, its now about 7 months after my purchase and I will be calling DJ Johnson in a few minutes in order to get a quote for another new Honda Civic Sedan LX 2013....I'll let you all know how it turns out . I will be making this new additional purchase by January 31, 2013, so we'll see if the dealer approach is the same as it was earlier.
AMcMahon
Jan 7, 2013
Jeff is a extremely friendly person. He seemed willing to do anything to make ends meet and make the sale. I would recommend him to others.
Cmh229
Jan 4, 2013
My 50 mile drive to Kay Honday on New Years Eve was the most rewarding experience possible. Greg Holway had the car I was interested waiting for me to test drive. Greg & Marty were very knowledgable with their models and provided me with factual information to help me purchase the right car for my needs. Their concern was to provide me with the perfect fit at a great price. They exceeded my expectations at both. I did not buy the model that I went in for. I was wisely advised after driving several models to make the right choice. I was treated like family. At 5 PM on New Years Eve their focus was to find the color combo that I wanted my CRV in. The perfect color choice was found and promptly delivered to my office the next day. Kay Honda is the ONLY place to buy a Honda. Again I say, price, value, knowledge and meeting my car needs were exemplary. Thank you Greg Holway and Marty Wolf. This made the perfect start to a Happy New Year!
KLynch327
Jan 4, 2013
I bought a Honda certified pre-owned vehicle last week. Joon was my salesman. He was absolutely wonderful! I felt extremely comfortable with him. He was very knowledgeable and personable. I also dealt with Anthony Young in the finance department. He was fantastic! Extremely organized, efficient, and helpful!
Joyce Pekalski
Jan 3, 2013
Having delt with many dealers, my 50 mile drive to Kay Honday on New Years eve was the most rewarding experience possible. Greg had the car I was interested waiting for me to test drive. Greg & Marty were very knowledgable with their models and provided me with factual information to help me purchase the right car for my needs. Their concern was to provide me with the perfect fit and price. They exceeded my expectations at both. I did not buy the model that I went in for. I was wisely advised and drove several models to help make the right choice. I was treated like family. At 5 PM on New Years eve, they were pulling it all out to get me the color combo that I wanted my CRV in. The perfect color choice was found and delivered to my office. Kay Honda is the ONLY place to buy a Honda. Again I say, price, value, knowledge and meeting my car needs were exemplary. Thank you Greg Holway and Marty Wolf. This made the perfect start to a Happy New Year!
pilot13
Jan 2, 2013
I went to DCH Kay Honda with reluctance to purchase a new vehicle based off bad experiences in the past. However, I ended up purchasing my 2013 Pilot because of either change in management/staff and/or working with another sales representative. In working with Teddy Garfinkle, I was pleased by his knowledge of the product, as well as his experience. He was very patient while working with me and offered up his knowledge of not only the Honda product line, but also others such as Toyota. I ended up going to serveral Honda dealerships after deciding on the 2013 Honda Pilot. In the end, DCH Kay Honda in Eatontown, NJ had the best price. I also ended up getting a good deal on an extended warranty. I would recommend anyone to work with Teddy, as he is very friendly, professional sales representative.
GarrettDolloway
Dec 28, 2012
John and Vinnie bent over backwards to help us out, although due to the dealerships process it took a lil longer John and Vinnie were right on top of everything and kept us in the know about what was going on at all times. I Highly recommend John he's a great guy super nice and really informative during the whole car buying process.
Gtedesco21
Dec 24, 2012
John Luberto and his team where nothing but accomadating!! I went to a few dealerships before this one and once they heard I didnt have absolute perfect credit( which face it.. Nobody does in this economy) they weren't as attentive as when I walked in. From walking into Dch Honday they treated me with full respect and friendliness. Not once did I feel nervous or pressured into purchasing a vehicle. Best auto purchase in my life.
magsg4
Dec 23, 2012
I purchased a vehicle through John Luberto. I have to say first about John, He was kind, compassionate, understanding, and caring. He sat with me for hours on in because of my credit history trying to get me a reasonable and best price for a vehicle that I wanted to purchase. So needless to say John showed me a vehicle and I had taken the car for a test drive and fell in love with the car immediately. I will highly recommend John to anyone whom is going to purchase a vehicle. John is a very dedicated man who looks out for his customers. Thank you so much for your genourosity John.
jerseyjoebelize
Dec 21, 2012
Mr. Luberto is a personable and attentive young sales person who brokered a fair deal on our purchase and trade-in. Posr purchase, he advocated for us with his service department for a headlight repair at no cost to us. Followed up promptly on all telephone calls and tracked the progress of our new vehicle registration and repair for us.
jknibelungo
Dec 21, 2012
my experience with DCH Kay Honda would not have resulted in buying a car from them if it had not been for John Luberto. From the moment we talked on the phone for the first time he offered me the best deal available. John gained my trust very quickly and made me feel comfortable throughout the entire process. Working with John definitely made a difference to the whole experience of buying a car because he empathized with my needs and communicated with honesty. If you are looking to work with a professional, sincere, reliable and trustworthy salesman go to John Luberto. He will meet your expectations and work to your advantage.
maloneyd1
Dec 20, 2012
I leased the New Honda Accord from Steve Simon yesterday. I rarely write reviews, but Steve deserves a 5-star review. I have always been terrified of the car buying experience. I was very hesitant to even pull in, for fear of being bombarded by salesmen. I was pleasantly surprised with a warm welcome from Steve and he immediately brought me over to the 2013 Honda Accord that I was looking for. We discussed my needs and wants, and he was incredibly helpful by providing me with all of the new features of the 2013 Accord. I was thrilled with his enthusiasm for the new Accord that I was ready to lease the car, which wasn't even my original plan. Steve got me out of my current Honda lease, without paying my last 7 payments, and even saved me money on my new lease. I was thrilled with excitement, I kept asking "What's the catch?", but Steve assured me, that was is it. I am so happy with my decision! Also, the new Honda Accord beats the technology of the BMW, and Lexus that I was also looking at. Not to mention, the price was perfect. I would 100% reccomend anyone to come to DCH Honda and I will always refer them to Steve. Steve is an extremely friendly, smart man who does not make feel pressured to buy anything. He simply answered my questions, gave me what I wanted, and I was so happy that I signed and left with a brand new car! What more could you ask for? Thank you Steve and DCH for proving me wrong, and that the car buying experience was actually enjoyable AND fun! I was in and out in about 2 hours with everything that I needed.
Chris from Long Island
Dec 20, 2012
I'm extremely happy that I purchased my used car at DCH Kay Honda. Jeff Gutkind was so helpful, friendly, honest and very professional. Customer service at this dealership was far beyond my expectations. I would highly recommend DCH Kay Honda to anyone looking for a new or used car.
ChrisfromLongIsland
Dec 20, 2012
I'm extremely happy that I purchased my used car at DCH Kay Honda. Jeff Gutkind was so helpful, friendly, honest and very professional. Customer service at this dealership was far beyond my expectations. I would highly recommend DCH Kay Honda to anyone looking for a new or used car.
Bamboowaters1
Dec 19, 2012
I highly recommend John Luberto. I lost my car when Hurricane Sandy hit. As a self employed person, I rely heavily on my car to get to work, therefore I was really in desperate need of a car when I contacted John over the phone. He was kind, caring and compassionate, a rare find among sales people. I had been in touch with others dealers in search of a car in my price range, and in the end, I decided to go with John, even though I don't live anywhere near eatontown, nj, and that's because he was invested in helping me. In person, John was everything he was over the phone; courteous, patient, kind and honest. He did his best to get me the best deal possible. His professionalism earned my business and trust. Look no further. John is the man to go to.
kenprins
Dec 17, 2012
After my local Honda dealer ignored my repeated online inquiries, I requested online quotes from all the south Jersey dealerships. Almost immediately I got back a quote from Raymond Furslew. After a few days, his was still my only response. so I decided that man deserves my business. It was worth the drive to be able to deal with such a pleasant, knowledgable, understanding, no hassle salesman. I always am terrified to buy a car, but he made the experience atraumatic and even enjoyable. Most important he gave a good deal on a great vehicle. I'd like to thank not only Ray. but also the salesman across the aisle from his desk who helped by coordinating the detailing and assured me I had made a great choice while Ray worked on the insurance. Also I thank Adrew Ly from finance for patiently explaining all my options. They were all great and worked well together as a team. I felt so good driving my new Pilot home after everything went so smoothly.
Septmike
Dec 15, 2012
I recentley posted a bad review on this dealership because i felt i was treated unfairly over a new car purchase that had some minor problems. The car was in the shop for a minor scratch and a rattle sound on one of the doors. The car was in the shop for 6 days and i was not happy about it. I spoke to Greg Holloway who is the Manager of the dealership, he looked into the matter and made sure my car was fixed and given back to me as fast as possible. He also put me in contact with a Steve Breeden who is the service manager. Steve really knows how to treat customers , the man is aces !! I wont go into details but Kay Honda went out of there way to make me happy and giving me the customer service i wanted. I thank Greg and Steve again and would highly RECOMMEND THIS DEALERSHIP.Michael Tirado
College Student
Dec 14, 2012
This is the second car I have gotten from DCH Kay Honda. The representative have generally been friendly when I have been in, either for service or looking for cars. Ray Furslew, the sales rep. I worked with this time around, was very personable. Everything was handled in a timely fashion. The deal itself was great. I didn't feel as though I was taken advantage of in any way. I had this notion that shopping for a car was a painful process, but it was really no trouble at all. The gentleman who handled the financial aspect of the deal (I forget his name, my apologies) even said, we are trying to change the perspective customers have about buying a car. From my experience, I would say they are working hard to do just that.
customer13579
Dec 13, 2012
This is the second car I have gotten from DCH Kay Honda. The representative have generally been friendly when I have been in, either for service or looking for cars. Ray Furslew, the sales rep. I worked with this time around, was very personable. Everything was handled in a timely fashion. The deal itself was great. I didn't feel as though I was taken advantage of in any way. I had this notion that shopping for a car was a painful process, but it was really no trouble at all. The gentleman who handled the financial aspect of the deal (I forget his name, my apologies) even said, we are trying to change the perspective customers have about buying a car. From my experience, I would say they are working hard to do just that.
denise.erickson.18
Dec 10, 2012
It is refreshing to buy a car from a sales person who is honest and straight forward. I recently purchased my Honda from John Prudhomme at DCH Kay Honda in Eatontown. I got a price quote via the internet and in the end that was the price plus the expected fees of tax, motor vehicle, etc. There were no surprise fees. I would not hesitate to go back to John and Kay Honda and would definitely recommend friends and family. I have been to other dealerships and they try to slip alot of extra fees in to your purchase. Don't pay those fees come to Kay Honda and save yourself alot of time and money. I can honestly say they made the purchase as easy and stress free as they could. I recently had a car accident so I was not buying a new car under the best of circumstances. My husband and I didn't have much time during the purchase process and they made it as easy as possible. I did all the prep work and my husband only had to spend about 40 minutes at the dealership. Andrew Ly is very efficient and got us thru all the paper work effortlessly. Thankyou to John and Andrew!!!
JoshAdams4488
Dec 10, 2012
The salesman even those i didn't directly work with were extremely helpful and understanding. John Luberto helped me so much and really made my first time buying a car a great experience. Throughout the whole experience Mr.Luberto kept me informed and worked with me to make sure that i knew the whole process and what kind of rates i was looking at. He also kept me updated on the state of the vehicle. I would highly reccommend John Luberto or any of the other dealers of DHC Kay Honda. They really have the best interest of the customer in mind and are very helpful. The condition of the car is excellent and i am very happy with my purchase.
ben_air
Nov 24, 2012
Kay Honda is truly a class dealership. Although, I have not yet made a deal on a 2013 Honda Accord CVT Sport/w Sunroof, they are patient, and willing to listen to your side of the story and provide you the best available price they could offer. I bought two cars in 2002 from this dealership...Hassle free experience. I would recommend this to many.
jtier
Nov 19, 2012
John was great to work with, from my first visit to look at the used Santa Fe until writing the check this past Saturday. Let me start by saying I am a very finicky car purchaser. After my initial visit I made several calls to John asking for information and extra efforts that most dealerships would probably not accommodate. John was willing to go to bat for me, always made himself available for my inquiries, and always called back as promised. Very impressive. The Sales Manager was also flexible, friendly, and willing to work with us to give us a fair price and good deal. A very good experience as I normally do not purchase a used car. I would highly recommend John and the used car team at DCH Kay Honda to all my family and friends.
jeanzimmerman
Nov 15, 2012
My 1995 Honda Acord finally let me know it was time to change. I visited DCH Kay Honda to look for a "newer" Honda. I was so lucky to have Artie Smith help me to purchase a "Certified" used 2010 Honda Civic. I was very pleased that the paperwork process, thanks to Pat Connelly, was efficient and as smooth as possible. I thank whoever prepared the car for sale, as it was spotless, looked great and rides beautifully. I will absolutely recommend Art, Pat and DCH Kay Honda to friends and acquaintances. Jeanette Zimmerman, Red Bank,NJ
Meeko
Nov 13, 2012
I visited the showroom this past Saturday with my parents. They were interested in purchasing a new vehicle. First time looking at a Honda.We were greeted by Steve. He was extremely friendly, knowledgeable and extremely patient during the entire process. My parents did purchase their new vehicle from this dealership. Steve also showed my parents the service dept., explained all the gadgets in their new vehicle and called them the next day to check on them. What more can you ask for.The manager of this dealership was also very helpful in putting together the deal. I would highly recommend this dealership to anyone looking to purchase a new Honda. Thank you Steve.
christiantassinari
Oct 24, 2012
Buying a car from DCH was a pleasure. While I was there John made me feel like a friend not someone who was just coming in to buy another car. He was great to deal with and I will definitely go back to John to buy another car. If anybody is on the fence, know that you are in good hands with John Luberto. He will go to bat for you to insure that you get the best deal possible. Who knew buying a car could be so painless but when you're dealing with John it absolutely is!!!
tvilliers
Oct 24, 2012
I purchased my first new car from DJ last week. DJ was very friendy, knowledgable, honest, and efficient. He located the specific car I wanted, and answered any questions I had. I will definitely recommend DJ and DCH Kay Honda to my friends and family.
angelkames
Oct 22, 2012
My experiences dealing in buying a car or service with this dealership are outstanding. I have dealt with salesman-Armando Lopez and sales manager-Mr. Bill Sperling for some years. Their devotion to quality and professionalism of service and satisfaction have always been outstanding. I had a pleasure on the purchase-2013 Accord-4dr- Also to meet the new Gen. Mgr. Gregory Holway who assure me of my satisfaction of the purchase. He also made sure my car was ready as I wanted it to be.I have only good things to say about the dealership in everyway. I have years of great experiences just as family members and friends who also have purchased Honda cars from the same dealership.I very highly recommend the names mentioned above and the dealership to anyone interested in buying a Honda car.
fermat111
Oct 22, 2012
DJ Helped us to have the greatest car buying experience I have ever had. We can in to trade in our lease a few months early(we have twins and are about to have our third child so we wanted to get it taken care of before its born). We were able to negotiate favorable terms in a friendly atmosphere within an hour and leave in our new van. I would reccomend DJ Johnson and DCH honda to anyone looking to buy or lease a car.- Ross Maghan
bibgripladies
Oct 19, 2012
This was my first time searching for a new car. Armando was great from start to finish. He is extremely friendly, but most importantly, he is honest. He did a great job of explaining to me my different options. He ended up leasing me a 2012 Honda Accord EXL V6, and I love this car. He was able to keep me within my budget while still picking out an outstanding car. If you are planning on visiting this dealership, ask for Armando, you won't be disappointed!
jules.dekovics
Oct 16, 2012
Comfortable car buying experience, knowledgeable staff that cared about what I needed versus what they wanted to sell. There was no rush or heavy sales push, did not feel as if asking a question would yield the answer I wanted to hear. The knowledge of used vehicles through new car purchase made it easy to decide on what made sense for my needs.
Bigglenn
Oct 12, 2012
Dear DJ, We wanted to thank you and DCH Kay Honda for the wonderful buying experience we had in leasing my son's first car. The Honda Civic Coupe EX was everything he dreamed of. You truly went above and beyond to find us the vehicle with all of the specifications within our price. You made the buying process so easy. We would highly recommend the services of DJ to family and friends. If you want to have a fantastic car buying experience DJ is the person to see and the place to go.
lmhughes14
Oct 11, 2012
This by far was the best car buying experience. I had visited a dealership earlier in the day that jerked me around. I had a trade-in, I told them what I was hoping to get for it, they worked the numbers and got me price for my trade-in and the new car. Armando was fantastic, easy to work with and very polite. Anthony in finance was right to the point and didn't try to sell us unnecessary coverage so they could just take our money. I would recommend this dealership to any and everyone. Right from walking in the door I felt like a valuable customer and was treated wonderfully. If you are in need of a Honda this is the dealership to visit!
bitsy530
Oct 10, 2012
Purchased my 2010 Honda Accord 2 weeks ago. The overall experience was pretty good. Brought my car in today for service. I had an appointment for 300 and did not get out until 600. Unacceptable. All I needed was to have my tire pressure light turned off and have my key remote fixed. I guess I would still be there if the car had to have actual work done!!Just a follow up on the previous review. I was called the following day by the general manager of Kay Honda. He kept in contact with me and looked into the problem I had at the service center. He was very accommodating and understanding and took my complaints very seriously. Thank you Greg Holway for stepping up. I would like to revoke my review and I will be sending my son in to purchase a car in the very near future.
Alan Kretz
Oct 8, 2012
I would like to thank DJ Johnson for a quick and efficient car purchasing experience. DJ was more than willing to answer any questions and quickly resolve any problems. I had a concern about a mark on the exterior of the car I had purchased and DJ came right out of the dealership to look at it. He knew it was just glue, not a scratch, and got a cloth to rub it out. I would recommend him to any family or friends interested in buying a car. Thank you Kay Honda for a pleasant car buying experience.
Frank P
Oct 5, 2012
Had a great experience with DJ at DCH . No pressure, basically the way I wanted it to go, no BS. NO I have to talk to my manager disappering acts. I would highly reccomend dealing with DJ at DCH ..
vendrinal
Oct 3, 2012
I was pleased with the service and with the vehicle. Nader was very informative and patient. He provided good customer service. I will definitely be recommending DCH honda to my family and friends.
vodury
Oct 2, 2012
I had a great experience for the first time ever to buy a new car. Thanks to DJ. He was a terrific guy who explained all the options, had a test drive, worked in favor of us to get the best price. Before we knew it we had driven the new Honda pilot in a few hours.The entire process was very seamless and was very pleasant. I would definitely recommend DJ and DCH Kay to anyone. As a matter of fact, I was recommended to DJ though my brother in law and I will pass on the news to my buddies.
mam924
Oct 2, 2012
I just purchased a Honda Accord 2013 from DCH Honda of Eatontown and it was hassel free experience! I reccommend this dealership to anyone who is in the market for a car! DJ Johnson was very professional and made the deal go smoothly.His associate Ray Furslew was also very helpful.
renee.kaufman.50
Oct 1, 2012
I purchased my new Honda Accord last week from Kay Honda. My salesman was DJ Johnson and he was amazing! He was extremely friendy, knowledgable, and efficient. I was very impressed that he took his time with the sale and was not pushy. Often times car salesmen get a bad wrap, however this was absolutly not the case. DJ made the process seamless. I would recommend DJ to my friends and family. Also, will be back in a couple of years to purchase my next new Honda. Thanks!!
MDyce
Sep 30, 2012
DJ was excellent! His approach was perfect. He listened to what I was looking for and delivered. No games. I bypassed my local dealers because of DJ and I would do it again.
Jfishsticks
Sep 26, 2012
They are excellent! Max was terrific and a great communicator. Nader followed up with me about everything and did exactly what I asked of him. Extremely professional.
ghe3189
Sep 24, 2012
Purchasing a new vehicle is never much fun for my wife and I. We dearly dread it but DJ made the experience much better than it normally is. He worked with us every step of the way. When we had reservations he did what he had to and relaxed those reservations and for that I say "thank you" to DJ. I actually felt that he was a friend rather than a sales person and my wife feels the same way as well. DCH Kay Honda's entire staff was extremely friendly and cordial but DJ is the guy I will go to when I am in the market for another vehicle!
Cane09
Sep 24, 2012
I wanted to write a review of one of the best buying experiences I ever had. From the moment we walked into the dealership Stan(The salesperson) And Lori Lima(Sales Mangager) were nothing short of Amazing. I wanted to get out of my lease a little early and was a little nervous that it would be an expensive and tricky process. They reassured me that everything would work out.Stan was very knowledgeble on the cars and was very patient with answering all of my questions. I didn't feel the usual pressure that I have in the past that their only goal was to see how much money they can get out of me. I was able to get the car I wanted and I feel like Stan worked with Lori to give me the best deal they possibly could.I am going to tell you the same thing I would tell anybody who asked me. This is the only place I would ever want to buy a car.Thanks again DCH Kay Honda :)
fwkelly
Sep 23, 2012
Dear DJ JohnsonWe are very happy with our new CRV purchase. We were dreading shopping for a new car, but we were pleasantly surprised with our experience at DCH Kay Honda. The main reason for our low stress experienced in the process of buying our car was our sales consultant DJ Johnson. DJ was very pleasant and more importantly, he listened to what we were looking for in a new vehicle. DJs expertise and knowledge of the CRV model of our choice was excellent. It was evident to us that he knew the product and we felt comfortable with him. DJ located a car on site that would meet our specifications. Outside on the lot he explained and demonstrated the features while we were seated in the car. Once we decided to purchase the car, DJ set up each feature through the menu to our personal preferences. DJ took the time and energy and answered all our questions and demonstrated how we could reconfigure the features if we changed our minds in the future. This took away a lot of stress in setting up our car for the drive home. I would recommend DCH Kay Honda to my friends and I would definitely tell them to ask for DJ as their Sales Consultant.PS DJ --You are professional and very efficient. We are very satisfied Customers.DJ thanks again,Francis and Wilhelmina Kelly
Greg Meyer
Sep 22, 2012
I have been purchasing a new car every 5 years for the past 35 years. This time I wanted to review the Ford, Toyota and the Honda products. I came into each dealer loaded with the reviews and expected price points. I was loaded with information! After test driving each vehicles and reviewing pricing and trade in offers I picked the Honda. The initial price point was higher than the compeitive products, however the product was better and should hold a higher resale value. In addition It was the best dealer interactions that I've ever had. Steve Simon was GREAT. After the test drive he pointed out all of the unique features of the vehicle. I never felt any pressure from Steve or anyone at the dealer. I do not write reviews often, However I would go out of my way to visit Steve and the Kay Honda group. Good luck in your search. GM.
Rudy Cecchini
Sep 22, 2012
My wife and I have leased 11 vehicles since I have been driving. I have dealt with both large and small dealerships and dozens of salespeople. My wife and I have never had a more pleasureable experience in the past than we did today with DCH Honda. The reason was simple; DJ Johnson. For the past 2 weeks I exchanged phone calls with DJ regarding a potential lease for a new Accord and Civic. Throughout the entire process we never felt pressured. No;we are not family members. When was the last time you leased not one; but two new vehicles via telephone? How much trust would you require in a person to agree to all the lease details via phone BEFORE you meet your salesperson and signed any papers? When was the last time you brought a dozen donuts with you to the dealership where you were buying/leasing your new car? When we arrived at DCH today it was to pick up the first of 2 new vehicles; a Honda Accord and a Honda Civic. We will return in 2 weeks to take delivery of the Civic next. I will recommend DJ to my daughters the next time we speak.We were treated with the utmost respect and friendliness. We cannot remember the last time we were treated so fairly. The reason why we cannot remember is we were never treated this well. I would like to recommend this dealership; but particularly DJ Johnson to anyone considering a Honda. DJ was knowledgeable; low key; and really took the time to explain to us whatever we asked. I can say today we will return to DJ in 3 years for our next Hondas.
TaraDavi
Sep 13, 2012
We went to DCH Kay Honda to meet with Steve Simon because my father in law had recently had a great experience working with him on purchasing a new Honda CRV and recommended him very highly. Going in we had an idea of what we might want, but were still very much in need of guidance. From the moment we walked in Steve was professional, knowledgeable, attentive, and personable; he listened closely to our needs and preferences and offered his insight without ever making us feel pressured. We ended up leaving that night with a 2012 CRV in under two hours and we couldn't be happier with it. Steve made sure we ended up with the car that was right for us, paying close attention to which features we would want, etc. Once we had decided to move forward with the lease, Steve's colleague Anthony Young was more than helpful in getting the paperwork done quickly and thoroughly while making sure he patiently walked us through every detail. We've already heard from Steve to make sure we love the CRV, which we do. We will certainly be loyal DCH Kay Honda customers going forward, and we can confidently send friends and family there knowing they'll receive excellent customer service.
Wei_35
Sep 13, 2012
DJ is a very nice person, and he is patient. The price is also the best. Though finally I can't buy the car because of financing, I still want to recommend him to you! DJ, thank you all the same!
jth0182
Sep 13, 2012
I recently went to DCH Kay Honda in Eatontown, NJ in the search of my first new car. I couldn't have been more happy from my experience I had. I was helped by Steve Simon, who was extremely friendly and knowledgeable. He took the time to help me get everything that I wanted in my Civic. He also helped me figure out the bluetooth. Overall this was a great experience I am so glad I went to Eatontown for my Honda. I would ABSOLUTELY without a doubt recommend anyone who is in the market for a car to definitely go see Steve Simon at DCH Kay Honda in Eatontown. Thank You DCH Kay Honda for making my first new car experience so enjoyable.
mjrubin1995
Sep 13, 2012
Salesman very knowledgable about product, low pressure, pleasant to work with.Answered all questions, helped with all settings on car. Was responsive to price challenge.
terry.oneill.503
Sep 12, 2012
I have been buying and leasing cars for over 38 years, and this was one of the most low keyed, stress free experiences I have had buying a car.I found that working with DJ Johnson was a pleasure.He found out the needs that I have for a car, and didn't waste any time in getting me the car I needed and could afford.I would recommend DCH Kay Honda and tell them to see DJ for the best deal!Very professional dealership, wish more car dealers were like this.Thank you!Terry O'NeillLong Branch NJ
mdc2142
Sep 4, 2012
Because of the current market, the price was higher than we were really hoping for, but that is not at all the fault of the dealer. In fact, given the high prices of the current market, I applaud Joon: he didn't try to sell us a different, more expensive car, he didn't try to push any "extras" onto us, he was upfront about what the payment would probably be, and at all points he was friendly and honest.Our family has used DCH Kay Honda for decades, and all of our experiences (sales, service, trade-in, everything) has been positive and we have never once thought we got swindled by fast-talking or that the dealer was trying to hide anything from us. I will gladly go back when we are on the market for our next car.
GOLFMAN1
Sep 3, 2012
The dealership was professional and everyone I dealt with was helpful and very polite.Armando was the best salesman I have ever worked with.He was very knowledgeable and so helpful and so polite,not pushy at all.He made purchasing my beautiful new odyssey a really pleasant experience.
ias
Sep 2, 2012
Internet pricing was given promptly and they stuck to the price givenand there were no games, no ups, no extras.I was a repeat customer, so obviously they're doing something right :)Kevin and DJ make it simple.
pcirullo
Sep 2, 2012
I have bought many cars in the past and have never enjoyed the experience. I just bought a Honda CRV Nav from DJ Johnson at DCH Kay Honda and I had a very professional and satisfying experience that was a great improvement over past experiences.First, DJ Johnson is a very pleasant, knowledgeable and seemingly very decent person who made the sale a pleasure. He was always very low key and I never felt pressured; I never felt that any "salesman games" were being played. He was very concerned about making the whole process go smoothly and quickly and i was very surprised at just how little time was spent. Communication was very clear and DJ was able to answer all questions about various models and he stayed in touch at all times during the process to let us know what was going on and how long it should take. All told, DJ was extremely polite and professional and I would go out of my way to buy a car from him in the future. (ATTENTION DCH HONDA, DJ Johnson makes your dealership look very professional and you REALLY should reward him......no, I'm not a family member of his, just a satisfied customer who will shop at Kay again in the future).Second, DCH Kay has really gotten their act together with Internet sales and pricing. Price was excellent and competitive with other nearby dealerships, and they included destination and handling charges which other dealerships keep as an extra hidden cost.Not much room for negotiation, but I felt like I got a great price. They were honest and up front with me at all times. Max made the whole finance part of this go smoothly and quickly also.A good experience and I'm very happy with my new car
mindy.r.fedash
Aug 31, 2012
Hi:purchaseing my new Honda Accord was a great experiance with DJ Johnson at Kay Honda. He was very professional, was up front about the costs and worked with myself & my brother to get me a deal that worked for me. My 2 nephews recently purchased Honda's from DJ Johnson and were also very happy with the outcome.with warm regards,Melinda B. Fedash
suresh00
Aug 27, 2012
DJ Johnson has been very professional, honest and easy to deal with when we bought a new Honda Odyssey (2012) from DCH Kay Honda dealer last week and my experience has been great right from the internet quote from DJ Johnson to all the way completing transaction. Even though I am from New York, I have done research of finding best deals from five states (NY, NJ, PA, DE and CT) and found out that DCH Kay Honda has best deals as well as great customer service, friendly environment and easy process. DJ Johnson is very quick in returning my phone calls and answering all of my questions and there was absolutely no discrepancy in what DJ Johnson promised and what was delivered. Thank you DJ for being such a great internet sales consultant and we would definitely recommend DCH Kay Honda to anyone interested in purchasing a new vehicle.
nick08844
Aug 21, 2012
after looking for a replacement certified pre-owned Odyssey for weeks, found one on-line that seemed to fit what we wanted; wife made one visit to see it and negotiate price and we were sold... gave us good price without the typical car dealer nonsense, and no surprises with add on fees, etc. even the financing went really smoothly and fast... recommend to anyone
Accord2012DC
Aug 19, 2012
I purchased a 2012 Honda Accord from Steve Simon at DCH Kay Honda. Steve could not have made my experience any more enjoyable. He offered me a great price and made my purchase extremely easy. Steve is not your typical salesman. He worked extremely hard to cater my purchase to my unique needs. Since I am only 23 I had some issues with my car insurance company and the registration of my vehicle under my name instead of my co-signers name. Steve stayed on the phone with my car insurance company until they agreed to register the vehicle under my name. Steve is an overall great guy and I would absolutely go back to Steve again to purchase another vehicle. It would be a major mistake to go to DCH Kay Honda and not ask to be helped by Steve Simon.
Kimberlijane3
Aug 15, 2012
I had a wonderful experience at DCH Kay Honda in Eatontown. I was purchasing my first car from a dealership and Jeff Gutkind, the Sales Consultant, Dave, the Sales Manager, and Andrew Ly, the Business Manager, made the process easy and fun. They were very helpful, reliable, patient, and knowledgeable about the cars. They walked me through every step of the way while making sure that I purchased a safe and reliable car. They also ensured me to decide on something that was right for me. I never felt pressure from any one of their staff during any of the decision making process. I would highly recommend going to Kay Honda for a positive experience.
susandecongilio
Aug 15, 2012
the deaslership is beautiful and so clean. the proffesionalism is to the highest level. our salesman nadar awad gave my family and i a wonderful very satisfying experience. we left with a 2012 honda pilot and we are so happy. nadar was such a pleasure to work with, and he answered all our questions and took care of everything.i highly recommend nadar awad and dch honda in eatontown for all your future vehicle purchases. -sue and al
rrthomas9678
Aug 11, 2012
Stan and all of the DCH team members involved provided great pricing, service and financing for our new pilot. They worked with us to get everything we wanted in our new car. I would highly recommend them to anyone.
Yorkie71
Aug 11, 2012
Everybody was very friendly , steve worked with me to get me where i had to be with the paper work. would recommend to everybody. thank You
fgtcwn
Aug 9, 2012
This has been the best car buying experience I have ever had. From the first contact, the sales rep, Joon, was helpful, informative, and courteous. He answered all questions and helped us select the right vehicle for our needs. There was never any misinformation nor "bait & switch." There were no surprises, no mistakes, no misrepresentations, no changes. This was definitely the easiest and best car purchase we have made since my first car 44 years ago. The car was meticulously prepared for us and the final meeting with the business manager(which is usually my least favorite part of buying a car) was straightforward, courteous, and professional. All elements of the transaction were reviewed and all questions were courteously answered.I would recommend DCH Kay Honda and Joon without hesitation. Joon was patient and very accommodating, and he kept us informed when a car we had considered was no longer available. He made himself available according to my erratic and changing schedule and even offered to meet us on his day off.You will not find a more honest, hassle-free place to buy a car. I'm not sure how this dealership does it, but everyone here is a pro that treats you with courtesy and respect. We will definitely buy our next car here.This was a real pleasure.
sara felle
Aug 8, 2012
I rarely write reviews, however, my very positive experience with Kay Honda prompts this one. Our salesman, DJ Johnson was extremely professional and a real gentleman. I have never had a better car buying experience in 40 years. He was to the point and never pushy. He explained all the details clearly and there were no surprises at the end of the transaction. We felt we received an honest deal, were treated respectfully and left very happy. I have told all my friends and family members about our experience and the value we feel we received. The dealership is clean and in a great location. Another member of their team, namely Kevin McKenna, whom we dealt with initially, was also very friendly and helpful over the phone, prompting our trip out to Eatontown. I really can't say enough favorable things about our buying experience. Lastly, the financial agent we sat with, Andrew Ly, was also clear and to the point.Instead of the sometimes three hours spent at a dealership, we were done in 90 minutes. I would not hestiate to return to Kay Honda and will certainly look to buy my next car there.
rborzone
Aug 6, 2012
Kevin went out of his way to find a car for us, making several trips to the lot and bringing a few cars out front, while we waited in the AC. He was very professional and not pushy, he wanted us to be happy. He made the experience very enjoyable. I will be back at DCH Kay Honda to purchase other cars.
robert.mullin
Aug 4, 2012
It was a pleasure doing business at this dealership. An outstanding facility, very clean and organized. Our salesman DJ Johnson was extremely helpful and very professional. I would highly recommend him to anyone I know looking for a car. It is well worth the visit to look at the cars, deal with DJ and the rest of the team and drive home in a great Honda. I am very happy with my car!!
razvet46
Aug 2, 2012
Mr Johnson got wright to the point when I told him I was in a hurry. He was a gentleman and very polite he made me feel very comfortable and was above any salesman I ever dealt with.This man was a polite professional salesman. If anyone I know tells me that they are interested in buying a Honda I will surely tell them about D Johnson Thank You Mr DJ Johnson Mr Raymond Radsniak
Afasano
Jul 31, 2012
I went into the dealership to have my 2008 Civic serviced (oil change) and decided to find out about trading it in. A few hours later, I left with a new 2012 Civic! Nader Awad and the manager offered me a good deal on leasing and I accepted! My family and I have used DCH Kay Honda for years and have been very happy with the cars we've purchased and the service provided.
collegegirl2
Jul 30, 2012
I recently graduated college. I walked into DCH Honda in Eatontown last month to buy a new car that I could use to start my life as a professional in the workforce. The first time I walked in Mr. Awad greeted me and my family (mother, father, sister, and grandmother) in a friendly manner. He understood that this was a big deal for my family and encouraged all of us to participate in the process. Because of the nature of my father's job, we could not spend too much time at the dealership and had to re-visit many times. Every time we came in, he was very nice, provided excellent service, and welcomed all of our questions. I test drove my car twice and he was very helpful in explaining all the new features. He also worked with my father to coordinate times to visit and meet over the phone, and even helped us choose an appropriate payment option. He worked very hard to make sure that I was happy and I appreciate all his efforts.
ReneeandFrank
Jul 28, 2012
My daughther was in search of a Honda Civic Coupe and we totally intended to purchase the car from a local dealer in our area. Unfortunately, they were not able to locate the car. My daughter went onto a website, located the car and called DAH Kay Honda on Saturday; and purchased the car on Tuesday afternoon. I must say that I was totally satisfied with the service we received from the sales staff to the finance. When we arrived after an hour trip, we knew it was a trip well worth the time. I thought that perhaps they were not going to have the car ready, but to my surprise, it was sitting all clean, prepped and ready to go. I would totally recommend DAH to friends looking to purchase a Honda. It was a good experience. Our salesperson, DJ, took the time to completely show my daughter how to operate all the new features of her car. Thank you DAH ~
lberg113
Jul 28, 2012
I have been leasing cars for at least 20 years. This is the best experience I have ever had. The dealership and it's employees we're honest and up front about everything. I ended up leasing three cars in a two week period. My sales person was DJ Johnson. I can't say enough great things about him. I dealt with him primarily on the phone and internet. Everything he promised he delivered and then some. I know that most of you have dealt with dealerships that have made car buying or leasing an unpleasant experience. I have been through the same thing. This dealership and DJ Johnson are the exception to the rule. If you are looking for a Honda. I suggest that this is the dealership and salesperson that you see. Even if you have to travel. You will never have a better experience. The fact that I have leased three cars in two weeks should speak volumes. I know that sometimes people read these these reviews and think that it was written by someone who is related or works for the dealership. I can promise you in writing this is not the case. This is just a VERY satisfied customer that would like people to know there are still great dealerships and sales people out there. DJ THANKS sooooo much for making car buying and leasing a VERY pleasant experience.. I also called your sales manager to let him know what a great salesperson you are. I just can't say enough great things about you. Thanks again!!!!
Richyrick
Jul 27, 2012
Dj never pushed me into anything he was very to the point and that is what I liked most. If you shop around at dealerships you will receive non stop phone calls from sales men trying to push you into a purchase and this was not the case when I went here. Not only was Dj great the finance manager put in alot of work to get me the best rate possible.
austinrrrrr
Jul 26, 2012
DJ was helpful and a very nice salesman. He made my experience at honda very easy and I was happy about that. DJ played no games with you he was honest and upfront. Due to the way DJ treated us we purchased a car from him which rides very nice and looks amazing. [ Honda accord, coupe ] I recomend DJ to all my faimly and friends. My cousin ended up buying a very similar car the following day
christinapizz
Jul 26, 2012
Friendly, professional employees who provided me with a great deal on a Honda lease. This is my second lease through DCH Kay Honda and won't be my last. Very satisfied with the dealership and employees overall!
Jrothman27
Jul 26, 2012
DJ was extremely helpful, informative, patient and understanding. He understood what my needs were and helped me figure out what the best option available for me was. He also helped my cousin lease a car and he was equally pleased with DJ's service. I would definitely buy a car from DJ again in the future an recommend him to anyone in te market for a new or used car.
saurabh_41
Jul 25, 2012
I spoke initially with Steve Simon over the phone. Extremely friendly and helpful. We agreed on a car but could not get the color as it was not available in the store. Steve offered to get the car from other dealer and made sure that I got what I wanted at a price point acceptable to me.No haggling at all over fees or other optional addition stuff like mats, security system etc.It was overall a very satisfying experience. I live in Edison but went to Eatontown just because I heard so well about this particular dealer and I don't regret my decision.Thanks Steve.
sbrwn1
Jul 23, 2012
This was my 4th purchase from DCH Kay Honda using internet sales and I will put this one at the top. DJ took care of everything quickly and had my accord LX-P waiting when I arrived. It could not have been an easier experience thanks to DJ. Great job!
hondagirl8888
Jul 23, 2012
DJ was a pleasure to work with. He presented options that could come with the car without pressuring me to buy anything extra. His price on my lease was the best I got after calling about 15 dealerships. He was knowledgeable, friendly, and helpful.
nothingforme
Jul 20, 2012
The whole process took a lot longer than I expected but that's because DJ spent the time to make sure all my questions are answered and that we understand all the functions available on our new CRV. We got a great rate and a good price for both the car and the trade in. I would recommend DCH Kay and DJ for your car purchase.
pyck88
Jul 18, 2012
I was undecided on which car to purchase. I had two kinds in mind. One of them was the Honda Fit. I went back and forth to both dealers to test drive both cars several times trying to decide which one it would be. Armando Lopez was always kind and patient. He never pressured me. He answered all my questions even if I repeated them which made me feel very comfortable. Ultimately, I purchased the Honda Fit and I feel I was very fortunate to have him as my vehicle salesperson. I love my new car! His knowledge and patience influenced my decision. I would recommend him to anyone who is considering buying a Honda. Thanks Armando for being there for me!
pyck88
Jul 18, 2012
I was undecided on which car to purchase. I had two kinds in mind. One of them was the Honda Fit. I went back and forth to both dealers to test drive both cars several times trying to decide which one it would be. Armando Lopez was always kind and patient. He never pressured me. He answered all my questions even if I repeated them which made me feel very comfortable. Ultimately, I purchased the Honda Fit and I feel I was very fortunate to have him as my vehicle salesperson. I love my new car! His knowledge and patience influenced my decision. I would recommend him to anyone who is considering buying a Honda. Thanks Armando for being there for me!
pkannan
Jul 17, 2012
John was the first person I contacted to get a quote for an Honda Civic. He was prompt and did not hesitate to quote me the price. Did not pressure me into buying the car. This made me want to go to there dealership to check out the car. Once I was there the process was made so smooth and fast. Thank you John.
vyerubandi
Jul 16, 2012
I bought a new Honda Odyssey from this dealer last week and my experience has been great right from the quote, pre-sales visit, purchasing and financing till after-sale service. After obtaining the internet quote from DJ Johnson, I spoke to him, liked how he interacted, visited the dealership and started trusting him. There was absolutely no discrepancy in what he promised and what was delivered. Even the environment is very friendly in DCH Kay Honda dealerhship which, in my opinion, is the primary reason for their superior customer service.Great dealership, great price and great customer service. I highly recommend purchasing your Hondas through this dealership just for their outstanding customer service. Thank you DJ for making me like this dealership :-)Venkat
dilube
Jul 9, 2012
It was a very fast and pleasant going to this dealership, Nader Awad was very efficient he came in on his day off to help me and gave me the best deal on my trade in and made sure he did everything possible to get me the best sale amount and rate on financing...I would definitely recommend and purchase another vechile from dch kay honda in eatontown nj ...Thank You Diana Rodriguez
DrJoe13
Jul 8, 2012
The experience was quick, paperwork made easy and out the door with a new vehicle. The trade in process was also very simple with Honda.
kmcdaddy
Jul 8, 2012
DJ kept his cool while juggling coaching Kevin(trainee), completing my deal, handling another customer, and the 95 degree heat outside. Great job DJ and best of luck to Kevin.
Mibsey
Jul 8, 2012
I wanted a lower monthly payment and to see what I could get with my CRV trade-in. I felt I received the highest amount possible for my CRV, and with DJ's help, was able to downsize to the Fit and walk away with a lower monthly payment...all with a new car and Honda quality!! Very happy with my experience....and my new car!!
krynar
Jul 7, 2012
I'm so incredibly happy with the service from DCH Honda, especially Dj Johnson. He was so helpful and straight forward with everything, explained everything so it was very easy to understand, knew everything about the Honda Civic I purchased; really couldn't be happier! Had such a great experience with DCH, I know I'll be back again!
Vegas chick
Jul 5, 2012
I wanted Honda for a long time went several dealers before going this one . Found car I wanted was happy that it had warranty still on it and it was marked down but 10 days later I am visiting dealer service department for first time to find out I'm in very hot room for 2 and half hours when this car should have been check before i got it . took for ever and it was not pleasant experience I know takes time correct problem but I shouldn't have been there to start with so soon. .would not recommend you to anyone . Hopefully it's fix. Who knows? Sales person Arthur smith was great. And max brodbeck too . On them two great guys. Service was not happy. And I thought we be doing business forever.I don't think so .Disappointed.
kpiano11
Jul 4, 2012
After receiving a letter from DCH Kay Honda to trade in my current 2009 Honda Civic Coupe and possibly upgrade to a new model, I decided to visit the dealership to see what I could work with. Upon entering the showroom, we were greeted by Nader, who showed keen interest in assisting us but did so in a non-intrusive way (he offered assistance after we were done checking out the cars and needed help). Nader is a great salesman who made the entire sales/discussion process a pleasant experience. He took my considerations seriously and did his best to offer me a great deal. Will definitely return to this dealership for my next Honda.
eanx30
Jun 29, 2012
We have purchased numerous cars from DCH and DJ was one of the easiest and knowledge people to deal with. I would highly recommend him to others, as he made the experience simple and enjoyable.
jayvas25
Jun 28, 2012
Armando Lopez was once again one of the friendliest dealers I have ever encountered.He always got back to me promptly and offers warm, friendly service. Highly recommended! JV
hondadj
Jun 27, 2012
DJ knew exactly what I wanted in a car. He made my buying experience quick and easy. He took me to see the car of my choice and just as fast we agreed on the right price and paperwork was fast and easy. He had a happy customer (customers - we have three Honda's). Thank you DCK.
mohdean
Jun 25, 2012
This was a no-pressure, no-bull experience that came by way of a referral from a colleague. The sales person, DJ was great (from what I am told John P is also good to work with -he was off) and took the time to go over in detail every aspect of the transaction. I would not mind making the trek (approx 50miles one way) in the rain if I had to again. Will certainly recommend the dealership and sales person for professionalism and attention to details.
kelly222
Jun 22, 2012
I recently bought a new Pilot from Andrew. He was recommended to me by another Kay employee, and I am happy to have dealt with him. He was very forthcoming, patient, thorough, and friendly. He was a pleasure to deal with, making the whole process easy. I shopped around, did my research, and left feeling great. Thanks Andrew.
Jakel777
Jun 21, 2012
This has been a really nice buying experience. Called before I came and spoke to DJ he was very polite. Came in later and he didn't hassle me or push me in to anything I didn't want. Got the car and deal I wanted and was in and out quickly. DCH had a great choice of colors in stock and once again DJ was extremely knowledgable about the car, specifications and options etc. Dealership was very comfortable. Everyone was very friendly. This is definitely one of my best buying experiences.
temag
Jun 18, 2012
Used the Costco buying program--DJ called back promptly and we were happy with the price and his efficient, friendly manner. Costco's program is great and DJ is an asset to Kay Honda.
LSST
Jun 16, 2012
When my partner Steve and I started looking for a new car we anticipated with dread having to deal with car salesmen, but o ur experience at DCH Kay Honda was a welcome surprise. DJ Johnson very quickly helped us to figure out what we wanted and what options and services DCH Kay Honda could provide. We never felt pressured or fast-talked, and he made great efforts to be transparent in regard to all of the financial aspects of buying a car. Along with being highly competent he was also friendly and easy to talk to. The final part of the transaction was completed with his colleague Anthony Young who was equally competent, efficient and personable. Several of our friends are looking into buying four-wheel drives (winter is coming!) and we are steering them to DCH Kay Honda with confidence that they will get what they want.
kedar.kesar
Jun 13, 2012
I recently got a new Honda Accord 2012 and the dealership sold me a car starter with the package. I researched the price of the remote start model they installed online and I was not happy with the price they offered me for the remote start. So i had couple of talks with the people working at DCH KAY they agreed to refund some of my money back. So they sure know how to maintain good relations and keep customers satisfied.
slr2012
Jun 10, 2012
Our entire experience at DCH Kay was extremely painless. Starting with an internet quote, and an explicit email with the fees associated with the purchase, resulted in knowing exactly what I wanted and what I would be spending. I was in and out the door in about 90 minutes with a car. The sales people here aren't pushy (DJ was great!) and this has been my third time buying a vehicle at this dealership. This last time was easily the best experience and tends to be the dealership that I prefer in the county. Their price could not be beat! Overall a great job, DJ was efficient and worked hard to make sure that we didn't have any questions and knew what we were driving away with.
amtwhite
Jun 9, 2012
It's only been a week since I leased my CRV, and I've already recommended DCH Kay Honda (Eatontown), and especially DJ Johnson, to friends and relatives. DJ (and his colleague, Anthony Young) provided exceptional service. From telling us about the functionality of the car, to explaining details of the lease, service was thorough, professional, and friendly. In addition, DJ was just an all-around nice guy, and easy to work with.
Bartholomew
Jun 9, 2012
DJ was extremely friendly and gave me a very comfortable feeling from to getgo. I'm a widow and went alone he explained everything about the Civic to me. I'm very distrusting of salespeople but I wasn't of DJ. No high pressure and he called me at 9a.m. next morning to see if everything was OK
marksbirch
Jun 1, 2012
I came in to DCH Kay Honda in Eatontown with the express purpose to test the Honda Fit as I only needed a basic vehicle for around town. I requested an online quote, and I met John Prudhomme, an Internet Sales Specialist, who was assigned as my salesperson.Upon driving the Fit, John made a compelling case to seriously look at the Civic. While it was indeed a much better ride and more fully featured vehicle, I was skeptical at first. I have experienced such tactics at other dealerships, and I thought this was yet another car dealer upsell. However, the next day, John put together a deal to purchase the Civic LX Automatic at an unbelievable price that coupled with the incentive financing made it a no-brainer.Overall, John was very personable and made the entire buying process stress-free. At no time was he pushy, and his insight and guidance during the process were indeed helpful. With financing guy Anthony Young, they got me in and out of the dealership very quickly and efficiently, answering my questions thoroughly, and making sure that all the bases were covered. I would absolutely and unequivocally recommend John Prudhomme and DCH Kay Honda for anyone looking to purchase a vehicle in the NJ/NY area.As a side note, I purchased a Honda CRV EX a few years ago from this same dealership and their Service Department is exemplary. Easily the best customer service and best staff I have ever dealt with at any dealership in the NJ/NYC area.
lalexander25
May 31, 2012
This is my 3rd New Honda and first time with DCH Honda. I did shop around but found the Andrew best served my needs. He had everything ready so I got my car, filled out the paperwork and was on my way. I did not have to stick around for 3 hours waiting.Andrew knew what I was looking for and made sure I got it. He even drove the car himself from the other honda dealer so I could get the exact color I needed.He is an asset to DCH Honda, I would definitely use them for my next purchase.LizA
Dawn C
May 30, 2012
This is my fourth Honda purchase, but my first with DCH Kay Honda. In the past I've walked into a dealership to be bombarded by 3 or 4 salespeople vying for my attention - rather intimidating and uncomfortable. Then once I've decided on a vehicle only to be rushed through the sales so quickly I forgot I wanted all-weather floor mats or door guards. You can hear the mantra in their heads - get it off the lot, get it off the lot, NEXT.This is NOT the story with DCH Kay Honda. I first contacted Andrew through the internet where I discussed what I wanted and when I would be available to go into the dealership. Andrew did not push me, not did he bombard with numerous e-mails and phone calls. Unfortunately Andrew was not available the day I was able to get into the dealership but he had arranged for me to meet with John. As soon as I walked in the door I was John's only concern. He made sure I had everything I wanted (including the all-weather floors mats he installed himself). What floored me was John called my insurance company and made sure I proof of insurance before I left! Awesome. Andrew called me the next day, asked me how I liked my new car, and wanted to know how John treated me. High praises boys. Andrew and John are true professionals who exemplify the DCH motto. I want to also give a shout out to Max B in finance. Max was professional, funny, and patient. I have never ever received a refund on unused extended warranty payments (on my trade-in) before I met Max. Thank you sir.
drewsp23
May 30, 2012
DJ new a lot about the car and was professional. The price quoted over the internet was the price, no games played or items added.
rajeshdube
May 29, 2012
George is very professional and a pleasure to deal with. He worked very hard and I had a new Odyssey within a day ata very good price.Paper work was done very fast. He showed me all the new features in the car in a very competent manner.Overall George is an excellent sales person.
smurray3182
May 28, 2012
My wife and I had a good experience working with DJ Johnson at DCH Kay Honda. DJ was professional, honest and worked within our budget so we could purchase a 2012 Honda CRV. He was also very prompt in returning my phone calls and answering all of my questions. We would definitely recommend DCH Kay Honda to anyone interested in purchasing a new vehicle.
jalmineur
May 28, 2012
I was very happy with the deal DJ Johnson was able to give me. Unlike the deal that i got from Hillside Honda as a RETURN CUSTOMER. DJ Johnson was very helpful, polite, and also willing to work out a deal to meet my budget.
Ronky
May 23, 2012
My wife and I usually find no enjoyment in visiting car dealerships. However we were very pleased with the courteous and friendly environment we experienced at DCH. DJ was very pleasant and helpful throughout the process. He also went the "extra mile" to satisfy our needs.
GEJarrach
May 19, 2012
I have purchased several new vehicles over the years from Kay Honda. It has been a most pleasant experience working with DJ. I have found him to be fair, friendly, knowledgeable, and accommodating, to the point where my radio station had been programed into my new Ridgeline RTL. I highly recommend DJ and Kay Honda to my friends.
ntokarchuk
May 18, 2012
This is my second Honda Civic I lease from DCH Kay Honda. My buying experience was superb this time. Andrew Ly the dealer I was working with, was great professionally and friendly, and overall was a pleasure to work with. He answered all our question in a courteous and intelligent manner. The process was completed fast, no surprises with financial papers. Not only I got a great price, but also had outstanding experience while buying my Honda. It was my first time "no hassle" buying a car,and I'm extremely thankful to Andrew Ly for making it happen for me. Very highly recommend Andrew to all buying Honda at Eatontown. I'm happy with my car and with the dealer.
exjaan
May 17, 2012
I was looking for a 2011 Honda Accord while ago for my wife through Costco auto program. Andrew Ly responded right away to my request. He understood that I was over an hour away from the dealership. He did everything he could over the phone to make sure our trip to dealership will be as fast and easy as possible when we get there. We picked the car, color and trim etc. When we got there the car was detailed and ready and we were in and out in couple hours. Yesterday (about 1 1/2 years later) I found myself in need of another Accord. I had such a great experience with my last purchase I thought I send Andrew Ly an email. He responded right away again and he remembered me, my wife and even the car that we picked. This time I was in and out in less than an hour with my 2012 Accord. Great price, wonderful service. Thanks Andrew!Ed
ec379
May 16, 2012
Very thurough and courteous, knowledgeable and accomidating. Pleasure to do business with. Will give all my recommendations to DJ. Would definitly recommend friends and family as well. Thankx DJ for all your help. Ed & Roe
blouie0
May 10, 2012
Andrew was absolute pleasure to work with. He was friendly and direct so the whole transaction was quick and easy. Got great price. Extremely satisfied.
steve beckeenstein
May 6, 2012
This is the sixth vehicle I have leased from DCH. Always a pleasure to work with. DJ was best in class this time around -- couldn't be more pleased. Would buy/lease a car from him in a heartbeat. Finance people were also prompt and courteous....again a pleasure.
Dkamienski
May 4, 2012
I recently leased a new 2012 Pilot EX from DCH Honda, the car is great and the sales and financing staff were even better. After shopping at several chevrolet and gmc dealerships, looking to lease a vehicle with a third row I was starting to think we would never find a vehicle that would fit our budget. Every time we were close to making the deal, the finance manager would come out and talk about all the additional fees. I was searching the web looking for lease offers and came across the Honda Pilot offer. After filling out some info online describing the vehicle and budget I was looking for, Andrew Ly (internet sales) contacted me right away. I explained my budget and asked if he had any vehicles onsite that would work. He was very friendly and honest with pricing and fees from the start. Andrew was able to offer me a Pilot EX at a price that fit our budget. We made the agreement over the phone/email and less than four hours after the initial contact I was on my way to the dealer to actually see the car and hopefully drive awawy. Andrew had the car ready and clean, On way to the dealership I was thinking I hope the finance manager doesn't screw this up. Of course everything was as agreed, no suprises or extra fees!!! Andrew did a great job showing us the vehicle features and setting up the bluetooth communication to our phones. My wife and I have never owned a Honda before, but they have certainly won me over at DCH KAY Honda...Oh, and of course the car is awesome too!!!Dave K
roam396
Apr 30, 2012
Our family worked with John Luberto to pick out a certified minivan. John was attentive, honest and courteous. He went out of his way to make sure we were satisfied. We went home with a very good vehicle, at a very fair price. Thanks John!
metsfan182
Apr 28, 2012
Andrew LY of the internet sales dept. is a true professional. my wife and i purchased a new accord from Andrew and the deal was completed in 30 minutes. andrew will get you the best deal possible and will make your car buying experience a pleasure. I highly recommend that you see Andrew LY if you want a hassle free car buying experience.
paulrubin3
Apr 28, 2012
On Wednesday morning, I used kbb.com to start the internet quote process and within minutes, Kay Honda's was the lowest of the three closest dealers (we're pretty much equidistant between them) on a 2012 Honda CR-V EX-L w/Navigation, basically the loaded version. A few very responsive emails back and forth during the day (Andrew was actually the only one of the three sales people to honor my request to use email vs. phone since I was at work) verifying details and answering questions and I was convinced that I'd make the attempt to work with Andrew and Kay Honda and see how it goes.On Thursday evening, we only had precisely 1 hour to get our trade-in appraised, run through the test drive and discuss the basic parameters of the deal and Andrew nailed it to the minute, initial paperwork included. The hour passed quickly as Andrew is a great combination of friendly, funny and knowledgeable. I research my car purchases to the point of driving my family crazy at times and Andrew was 100% spot on with any technical questions and knew just how much extra info to volunteer.On Friday, a few more emails back and forth, nailed down the financing approval status and eventually an acceptable deal. We had already determined that we will likely keep the car in the 7 plus year range so there was no up-sell on the extended Honda Car warranty but that wasn't discounted off the retail price and we were already at our comfort level in terms of down payment plus trade-in. The car was ready as specified by 6:30. The process went smoothly with Andrew running through a once over with us on the car. Then we went through the specification process where all the car's custom settings would be determined like when and how the lights would turn off after parking, etc. My wife's had that car for a decade and because it was her first major purchase post divorce, there was sentimental value attached and Andrew picked the right amount of sympathy and storytelling to make her happy which I appreciated. A few minutes went smoothly with Max Brodbeck (hope I have the spelling right), the business/finance manager to gather some information so he'd know what information to present us afterwards. I think Andrew removed the plates while this was going on so our time wouldn't be wasted. Then while Max went to get the paperwork organized, Andrew took us outside and explained in great detail how to operate the Navigation system, Bluetooth (including the setup of my wife's iphone, the radio, seats, sunroof, and other interesting aspects of the car, even the little 180 degree mirror thing above the rear view mirror where you can see who you're talking to in the back or keep an eye on children. Efficient, friendly, knowledgeable and no wasted time as he picked up on my wife's knowledge level or lack thereof with the various parts.Then it was back to Max for the typically worst part of the process but that was actually kind of fun as much of the details were presented on a wall mounted flat screen so we could see how changes in financing term would impact monthly price and interest paid. We went through the handful of remaining options as expected like LoJack, service plans, etc. and could see how each of those (or packages of them) would impact the price. Max was friendly throughout, quickly striking up a rapport with the missus. No high pressure sell. A few recommendations and I actually did pick one or two of them much to my surprise but it was because of our unique driving situation and location that wouldn't ordinarily apply to most people. A few minutes later and we were saying our goodbyes and heading home in our new CR-V.Couldn't have asked for a smoother process. Price was right. The trade-in was reasonable enough given the age and condition of the car especially when compared to the price. The financing may actually turn out to be convenient as it's with the same bank as holds my mortgage at an interest rate better than I expected. Everyone was friendly and efficient. I felt not a minute of our time wasted.Bottom line is I wouldn't hesitate to get my next car precisely the same way if Honda finds a way to replace my Toyota Prius with a Honda product. The Civic Hybrid isn't its equal but I figure I've got 2 years left before worrying about it. Maybe a CR-V Hybrid?? I'd trade my Prius in today for a CR-V that got say 40mpg!!!! but they better hurry before Toyota does that with a Rav4 :-)
eyempack
Apr 25, 2012
Made a deal on the internet, Andrew Ly was very helpful when going to the dealership. Explained what the situation was over the phone and when I arrived had some disagreement with the 'Used Car Manager' Regrettably had to kill the deal and find an alternative. I would suggest both Lori and Andrew in the future, as they did their best to keep the deal alive. Kudos to the sales staff with the exception of the used car manager.
pyoung8
Apr 24, 2012
DJ was very friendly and helpful when I bought my 2012 Fit. He made the whole process easy and I would recommend him to anyone buying a car.
stormth83
Apr 21, 2012
i just bought new car today. and i had excellent service from dch kay honda and i met very nice sales person someone who name dj johnson. he helped me a lot and i am very appreciate to him. thank you.
spiceit
Apr 20, 2012
I was going to purchase a Honda CRV from KCH Honda for my wife, but she felt that the car was a bit small. Thinking that the Pilot was out of our price range we then decided to purchase a Mazda CX-9. DJ of KCH Honda called us the day we were to purchase the Mazda and knowing my wife's feelings, offered us a great deal on the larger Pilot. We came in for a test drive, loved the car! Called Mazda to cancel that purchase and instead purchased the Pilot. This all happened within 24 hours. Credit must go to DJ for his timely and efficient sales call to recapture us as a customer. Now it is a month later and we are thrilled with our purchase. The salesman is great, the dealership is great, and the car is great. Special mention should be given to Victor the finance manager who got me approved for financing even though I had less than stellar credit. Great job all around!
Stevemari
Apr 15, 2012
Best Car Buying experience I ever had. I called the only 3 dealers in NJ that had the exact Pilot Touring my wife wanted (color/options). The other 2 dealers kept trying to get me to come into the store, would not negotaite the price, and were VERY rude. I told them I dont have time to come to the store and then leave if we could not agree on a price. I told them the price I wanted to pay but they didnt want to hear it. So then I called DCH last because it was 1 hour away from me and spoke with Andrew. We agreed upon a price after about 3 emails and 2 phone calls which was just about ($100) the exact price I wanted to pay and that the other 2 dealers had laughed at and called me "unreasonable". He emailed me over everything so I had everything in writing and when I went to pick up the car everything was exactly as we spoke. They didn't try to put in "extras" and "unaviodable fees" like most dealers. I joked with them when I was picking up the car that they didnt even try to sell me extended warranties like most dealers. So if you want a good experience buying a car and the best price I would recommend DHC and Andrew if you are buying a new Honda.
renwha
Apr 14, 2012
The last time my wife took a solo trip to a dealership (Mazda) it ended in tears and angry complaints to the manager. The dealership attempted to force her into a deal without talking it over with me. She felt the dealer treated her like an easy target. When she told me she was going to Honda to see if she can trade our end of lease civic in for a new one, I expected disaster. The two gentleman who helped her, and eventually me, were the complete opposite. I sincerely appreciate all the time and help both DJ Johnson and Anthony Young accorded my Family. Their demeanor was fantastic and they were completely honest with us. Most important, they treated my wife with respect and gave us all the time we needed to discuss the deal. I can't recommend these guys enough. Because of them I will be making future auto purchases through DCH Kay Honda.
Mickp
Apr 14, 2012
Want to have a great auto lease experience? Want to deal with a person who know what the heck he is talking about? Want to deal with a person who does exactly what he says he is going to do? Want no surprises when you get to the dealer? Then no question Andrew Ly is your man.I was in the dealership exactly 1hour and fifteen minutes.
nbraxton
Apr 10, 2012
My interaction with everyone at DCH Honda was good, but DJ Johnson stood out among the rest. He was attentive, honest, and informative. In a time where trusting people is very rare, especially with your car, he has won my confidence. I am a first time Car buyer and he couldn't have made the experience any easier. I would highly recommend him to others interested in buying a car.
chechirecat23
Apr 9, 2012
Dj went above and beyond in assisting us with our Honda Accord purchase. He was very informative and work extremely hard to work a deal for us. DJ is a very pleasant young man with a wonderful personality and extremely caring. DJ made sure we drove a number of vehicles so we could make an informed decision on which model we wanted. DJ also spent many hours with Tom waiting for all the paper work to be finished. DJ never left our side, so we never felt like there was another customer he would leave us to go assist. All in all I would say DJ was the main reason for our purchase of a vehicle from DCH Honda.
singer-borges
Apr 3, 2012
The sales person was knowledgeable, caring and wanted to make sure I was buying a car that fit my driving needs. They also followed through with what was asked.
victor g russomanno
Apr 3, 2012
DJ Johnson made this the best and easiest car buying experience I ever had, it was a pleasure doing business with him. I would refer friends to him in a heart beat Victor Russomanno
missglbhs
Mar 30, 2012
Years ago I purchashed a car from DCH Kay Honda and was completley dissatisfied.I don't know what made us return after a very ugly situation but I am very pleased that we did. I'm quite sure the owners restructured the sales team as well as the service department. JD Johnson as well as other employees treated my husband and I in a very professional and friendly manner. If we stopped by the dealership unannounced other sales people were eager to help. JD not only gave us an extremley affordable deal on our new Honda Accord SE but treated us as any professional would. I would not hesitate to send friends and family to purchase a car from him. I closing I would like to thank JD (my sales person), Jay Diel and Lori Lima for an extremley wonderful experience.
Danibucc
Mar 29, 2012
My husband and I went to Honda in Eatontown for our Honda Pilot (which we LOVE) since so may of our friends in the area highly recommended this particular dealership and since we have heard so many amazing reviews about the customer service. We worked with Andrew Ly and Anthony Young. Anthony is the finance manager whom we highly recommend. Anthony helped to get the best price for our trade in car so that we were financially capable of walking away with a brand new car just days after our first visit! Andrew, the sales rep who taught us everything about the car was amazing and very knowledgeable. We are so happy that we visited the Eatontown dealership for our new car and highly recommend it to any one looking to lease or finance a Honda. We give this dealership, Anthony and Andrew two thumbs up for their honesty and top notch customer service all around! Good job Honda DCH KAY of Eatontown!
BJHALPERN
Mar 29, 2012
This is the 4th car that I have purchased from DCH Kay Honda. 3 new (including today's)and 1 used. Today I replaced a 2009 Honda Civic with a 2012 Honda Civic. Transaction was straight forward, DJ Johnson, my sales rep, gave me the information I needed to understand if the deal was a good one or not. I set the deal on Tuesday and came back on Thursday and everything was ready, transaction was speedy and aside from one small glich in the paperwork (which was corrected immediately) everything went down as it was supposed to. All in all, this is a really good dealership, and DJ is a really good sales person. If you want a straight forward salesperson, I would look for him in the showroom if you are looking for a car.
Relias
Mar 27, 2012
If it was not because of a sales manager called Tom, who was kind of arrogant and care more about his cigarrete break than selling the car, the experience would have been perfect. Because of what i stated before i left the dealership after i test drove the vehicle and return back to the DCH KAY internet chat where i communicated with Lori Lima who was excellent and a very tought negotiator. To make a long story short we did agreed to a confortable price for both parties and were able to close the deal. The sales agent Jeff was awesome and even though he was on vacation he came to the dealership to make sure everything was up to par. the finance person(Vincent) was also very nice and even allow me to charge my credit card more than they usually allow to.(I wanted to take advantage of those credit card points)and just wrote a check for the rest. I was also able to negotiate the interest rate on my loan because of my excellent credit history.At the closing even though they try to sell me those extended warranties Max was not forcing me to buy anything I did not need. I also purchase the Honda Rubber mats(a most need) and the parts department match the internet price with no problem. I was kind of dissapointed that I was not able to close the deal on my first visit but Iam very happy that i was able to do it. Tom, work on your selling Skills.(treat every customer as a buying customer. you never know who is the one who is going to buy) To finish, My wife loves the Pilot and I am sure that my unborn baby daughter will love it as well. Thank you Lori, Jeff, Vincentand the Parts department.
Allegra59
Mar 26, 2012
Very Pleased with DJ Johnson. He gave us personal service and customized our purchase to satisfy our budget. Efficient, effective communicator and personable. Directed us to several options and worked with us to make it within our budget. Always maintained a professional demeanor and we felt he had our best interests at heart. DJ is reasonable and I am bringing back our eldest daughter to purchase her first vehicle at Kay Honda and requesting him as salesperson. He went the extra mile to give us the best possible outcome and we are thrilled with our new Honda Accord!
DON100
Mar 25, 2012
VEERY COURTIOUS AND FRIENDLY PROFESIONAL SERVICE WITH PATIENCE AND A VERY GOOD KNOWLEDGE OF BOTH THE CARS I WAS INTERESTED IN. VERY HELPFUL WITH FINANCING. AN OVERALL GREAT EXPERIENCE.DON GIOGGIA
CPStrockbine
Mar 12, 2012
My experience with Andrew Ly was excellent. He was both knowledgeable and also quite personable. And he took me on two demonstration rides in a Civic and an Accord which I ultimately bought. He explaind the technology thoroughly, and we worked out an accptable price. From the moment Andrew first contacted me on the internet, to the time i entered the showroom, Andrew gave me, my wife and my daughter full attention and made the whole experience very easy. I also appreciate the clarity with which the final costs were explained. It was without doubt the best experience I have had buying a car.
kasey0118
Mar 12, 2012
AWESOME! I got a good price using Costco Auto Program, the entire process was pretty painless. The sales people where Great, worked with me on email, phone and in person to get everything I wanted. The Finance person Don was also great, he worked with me on loan and getting a great interest rate. All in all - Great Experience, would highly recommend RJ Parker from the Internet Team and Marty Wolf who works in the showroom. Great Job DCH!!
mguts92
Mar 11, 2012
An amazing simple transaction. In and out in no time. Quick and courteous service and very knowledgeable. I would certainly recommend my friends to this dealership.
Rich Mosca
Mar 5, 2012
I enjoyed my experience at DCH Kay Honda. I have owned a Honda since 1985 from this dealership. The salesman, DJ Johnson did a great job of explaining the CRV, making me feel welcome to the dealship and not be pushy about buying a vehicle. My wife and I really enjoy the vehicle we have. When I went to the finance dept. Anthony Young did a thorough job of explaining the financing end of the deal. I highly recommend both men.
MD0223
Feb 28, 2012
I was recommended to DCH Motors by my son who purchased a used car a few months back. He had such a great experience with Dave and Pat that when I needed a new car I knew I had to check them out. In the past I had looked into getting another car but passed on it because of my poor credit rating. Every dealership I went to wanted me to pay a ridiculous interest rate. When I sat down at DCH I couldn't have been more happy. They were completely honest about what they could do for me and went out of there way to help me. They got me an awesome interest rate and I feel great about what I paid for my honda. I would definitely recommend them to anyone buying a used car.
cbchk
Feb 28, 2012
I gave this rating to this dealership because the Service Advisor Andrew Ly was professional, honest & answered all my questions with full knowledge. I had been looking for a vehicle for 3 months. So I was fully aware of prices and values. I was able to get a good price of the new Civil and a decent trade-in value of my 2004 Mazda. I would highly recommend this dealership to anyone!
honey67
Feb 27, 2012
The treatment you receive once you walk into Kay Honda is outstanding. They work with you, are extremely friendly, and being a Honda customer for 32 years we know the sevice department is great also. I can't imagine buying a Honda from any other dealership. I have recommended this dealership to many of my friends and they have been very satisfied with the outcome of their buying/leasing.
mis2met
Feb 27, 2012
We're expecting our third child and we were looking for a used minivan and there were lots of places we could have gone but DCH was nice and local. I expected with all of the locations DCH has that it was going to be a reputable and at least LESS painful experience but quite honestly, I feel like I would have had better luck buying from some schlub in autotrader than I've had with DCH Motors. 1st experience - I stopped in to look at one of the vans listed on your website. The first salesman whose name I don't recall pulled the van up for me to look at. He was completely indifferent to me being there and honestly seemed like he couldn't care less to be there. I had my kids with me and my husband was still at work so I couldn't test drive or really do much more than a quick look. First thing I noticed off the bat was that the glove box was broken. And I mean, I opened it and it completely detached. This was my first indicator that probably no one at the dealership looked this van over as well as it should have been. They had it priced at over $8000 which was fair by kbb standards but the thing definitely had issues anyone trying to sell it should have put more of an effort into. Being unsure of my opinion, naturally, wanted my husband to be there with me to check it out but thought despite cosmetic things, it was probably just fine. Salesman was supposed to call me to confirm an appointment for the evening when I could come back with my husband, never called. I called the dealer, no one had any idea about anything and the salesman had gone home. They set me up to meet with Keith, who then became our salesman.2nd experience - Went in, Keith seemed very nice. We did the test drive, checked the thing out (which in retrospect I will never do at night again because I couldn't see how truly disgusting and dirty this van is) My husband noticed that the motor bracket was replaced, indicating the thing was in a prior accident. There is body damage that would back up this fact, Keith agreed. Nothing on the carfax. Brought up the flappy noise in the dashboard (which having this happen in my old honda, I believe, is the rubbery venting disconnected in the dash because it happens when the heat is on and changing the mode the heat/ac is on doesn't affect which vents it actually comes out of) but no resolutions or offers were made to try and see what was going on. Did the paperwork, paid cash in full,... Keith couldn't explain to me why I was signing waivers that negated each other, only said that he was required to have everything filled out. I should have backed away at that very moment at the very least. But I trusted him. Big mistake. The carpets are disgusting, the knob for the ac/heat is broken, there's still a weird flappy noise and no ability to actually change the vent concentration,.. it's just disappointing. What looked good in the dark looks like a big hunk of junk at this point but I digress. I shouldn't have been so trusting and I know it. The real kicker came when a 6-month pregnant me was standing in a store parking lot in the snow with my daughter who had 104 degree fever, just wanting to get her home and my key fob wouldn't deactivate the alarm on the van. No matter how hard I was hitting the buttons, it just kept going off. She was crying, my son was upset, everyone was freezing and wanting to get in the damn car and we couldn't for a few minutes. Finally got the thing to shut off and went home. Called Keith about getting a new fob, no call back. Called again a few days later, spoke with a John, no call back. Called and left another message for Keith, no call back. Called and asked to leave a message for Keith's boss, no call back. FINALLY on my fifth attempt, after about two weeks of trying to pin him down, one of your receptionists passed me around and around until I finally landed on Jack in parts at the new car side and he is the ONLY person who took the time to help me. He took my name, took my number, listened to my whole frustrated obnoxious story about just wanting a damn key fob so I could disarm and unlock my car and he promised a call back to me. HE ACTUALLY CALLED ME BACK and I was shocked. Even he was having a hard time getting answers on how to get me a fob. I didn't care if it were a new one but I thought $8000 should warrant me not having to spend more money to get a fob that worked. I had already gone to Home Depot to have a spare key made since I didn't even get that when we bought the van. Someone should have had the decency to discuss it with me before it got to Jack but they only were interested in taking my money, flat out. I get that now. And yet who has to deal with the hassle and aggravation? The behind-the-scenes guy who has nothing to do with my problem. So Jack got a hold of some fobs, found one that worked for me and that's all I was looking for. I'm angry. It's frustrating to have to chase down people for something that would have been so easily solved if just ONE person along the line cared enough to do their job in the first place. At this point, though the van isn't the prettiest thing, it works. If I had gotten a better look at it, I never would have bought it. And had I known what I was in for as far as aggravation, I certainly never ever would have set foot in DCH Motors because all of the running around and inability to even get someone to talk to me about my problem has absolutely killed all of my confidence that this van isn't going to crap out on me any day now. And if it does, I don't expect any help will actually come from DCH. The maintenance light came on the other day so I called service, they set up an appointment and I told them I just wanted it checked. I told them repeatedly (administrator that put in the appointment, mechanic that got in my car, mechanic taking my info at the desk) that I just bought the thing and I wanted to make sure nothing was wrong and that I was NOT interested in having any work done at that moment. They get in the car, drive it off and slap down an invoice for $30 for an oil change without even looking at it. Again, didn't listen to a word I said from the get-go. Everything from start to finish has been about rushing my problems, unaddressed, right back out the door. I told him AGAIN that I was not getting any work done and that I wanted them to reset the light and I was leaving. All in all, I'm just disappointed. All of the problems I've had were minor but they brought with them such a huge wave of annoyance because of the lousy customer service. I expected better from day one and never got it. This is my third Honda. I love Honda, will always buy Honda but as it stands right now, I would never ever ever buy anything from a DCH dealer. I'll take my chances elsewhere. I would have happily purchased a new car but we didn't have the money for that and if buying used means we get treated like trash, forget it. It was a lot of money to me and I absolutely should have been treated with more courtesy. At the very least, acknowledged. Side note: I was contacted on facebook on February 10th by Randall Parker in an effort to get me to elaborate on my experience. Most of the above is the exact message sent to him and now it is February 24th and I have heard NOTHING in response, though he has been online since then as his non-private profile shows. Today, my power vent windows decided they are only going to work intermittently which naturally will become another expense down the line. This is a big mistake that I will continue to pay for. Kudos to everyone who has had a good experience. I absolutely have not.
teacher
Feb 21, 2012
My husband and I had a very positive experience today when we traded in our old Honda Accord for a new Honda Civic. D.J. Johnson was more than helpful in getting what we wanted. We have bought 3 other cars from this dealership and would recommend them to everyone. We keep going back because of their great service!!
joyce9954
Feb 20, 2012
My husband and I have bought 4 cars from the DCH Honda dealership. We have always had a good experience there. Today D.J. Johnson helped us to trade in our old Honda and to happily get a new one. He worked really hard to get us a car with the same payment every month that we had before and succeeded!! Everyone else helping were also really nice. We would recommend the DCH Kay Honda dealership and have in the past.
riga05
Feb 20, 2012
My experience with Kay Honda and Andrew Ly was a pleasure. I appreicate that there was not price negociations Andrew quoted the best lowest price the first time which made the length of time we spent in a dealership purchasing a new car the shortest amount of time ever spent in a dealership purchasing a new car. The finance associate Max Brodbeck also was a pleasure to deal with. My daughter recommended Kay Honda expressing how satisfied she was purchasing her honda's from Kay Honda.we own 2 Honda's and will be purchasing our Honda's in the future from Kay.
thisismyusername
Feb 20, 2012
I was trading in my 2010 Honda Civic for a new 2012 Honda Civic. Mel, my salesman, was very thorough and answered all my (sometimes stupid) questions. Max, the business manager, was very nice and helpful. I never felt more at ease buying a vehicle. I highly recommend DCH Kay Honda as well as Mel and Max.
Jmorgovsky
Feb 17, 2012
Two visits were made to test drive the model I was considering for leasing. Joe was ready each time, gave me enough time to put the car through its paces as I wished. He made pleasant and polite conversation and answered my questions while we drove. When the time came to close the deal, Joe was an effective go-between in the usual "dance" required to negotiate a final price. In the end, the cost to me to get into this car both in terms of money down and lease costs was excellent and I am quite satisfied.
hleighmac
Feb 16, 2012
I had a very positive experience at Kay Honda from sales to finance. Joe Gravino was very professional and willing to take that extra step. I would definitely recommend them to my family and friends.
billcollett
Feb 15, 2012
Great salesman and very friendly and helpful employees at this outstanding dealership! Andrew Ly is a young man, but has a very professional and customer focused approach. We love our vehicle and will probably be repeat buyers.
sulanet
Feb 8, 2012
I leased a 2012 Honda Accord SE from DCH KAY HONDA on 2/7/12. I want to convey my appreciation to my salesman,D.J.Johnson, for his expertise, time, and patience. This is my third honda I haved leased from DCH KAY HONDA and I compliment the service department and the fine work they do. Thank you. Seth M. Ulanet M.D.
irvance
Feb 7, 2012
DCH and Salesman Dwylan Johnson made my leasing a new Honda Accord easy and comfortable. It was a pleasure doing bussiness with them and will be happy to send other associates to them.
adriverjr
Jan 23, 2012
We worked with John Luberto in the internet sales department. John was great to work with. Right from the start he was kind, considerate and attentive to our needs. The thing i appreciated the most was that he was honest. He explained that the vehicle we were interested in may not be around if we waited too long, and i am very thankful that he told me that, or we would have lost it. I could tell over the phone that he was someone i could trust, and that was verified when we met him in person. Every question i asked, he had an answer for. He really tried to work with me on any requests we made. And he was kind and complemantary to my wife and children. I totally appreciated working with John, and would gladly work with him again. He is a salesman i can trust. I hope the next time we buy a vehicle from Kay Honda (which we always do), John is our salesman.
CC1015
Jan 23, 2012
My 2nd great experience at Kay Honda! Wonderful dealership. My salesperson, Andrew Ly, could not haveTreated me better, He is knowledgeable, patient and kind!Highly recommend Kay Honda, and pls see Andrew while you are there.
Rousseau
Dec 29, 2011
On 12/7, I brought our 1998 accord in for service. The vehicle was beginning to over heat. The $89.95 fee to "check and advise" was reasonable. The quote for service needed and labor was just over $1,200.00. We were told the tech found small cracks and leaking around the radiator seam; after market radiator $372.00. Next, the tech did see the water pump leaking and recommended replacement. We were quoted $595.95 for a water pump with a timing belt package. We mentioned the timing belt was recently replace so a quote for the pump replacement only was $445.60, which included a 10% labor reduction. We declined all work, paid the $89.95 fee and headed for a second opinion.We discribed the same problems to a local thirty year old service center and they inspected the vehicle for free. They performed an acid test to check for leaks and did find the radiator had leaks on the seams. No leaks were found on the water pumd. The timing belt was fine too. They did find one of the two radiator fan assembly (necessary for the ciculation of the coolant) frozen which was not diagnoiced by Kay Service. The total cost of the service including the labor was $750.00. I would by a car from Kay if the price was right, but as soon as it was off warrantee they would not see the car again. My ratings for the total experiance was "Bad". Oh, I was also told all service techs start their day at 1:30pm; never heard anything like that before.
Riverz12
Dec 27, 2011
I have to admit, I had reservations working direct with a dealership. I lease and in the past it was much easier dealing direct with a leasing company. No hassle, they deliver your car and no high pressure salespeople or credit managers to deal with... Plus, leasing companies somehow always have lower prices. That all changed when my wife and I went to test drive the Honda Pilot at DCH Kay Honda in Eatontown. NO high pressure sales, NO Bait & Switch! The price was well below what I was quoted with the leasing company and they had me driving off in my car in less than 2 hours! The service we received was great! If you are interested in a Honda, this is the place to get it!
bread50
Dec 16, 2011
John was very responsive to every request for information. Not only that but he provided the most competitive prices. I highly recommend him if you'r shopping on-line for a fair deal.
rkhiamal
Dec 15, 2011
My name is Rashmi and I was there Monday.Had an appointment as a result of a recall.While waiting I was shopping and and just browsing thru your cars in the showroom.Armando introduced himself and very politely asked if I needed any help.Immediate reaction was I felt very comfortable talking and discussing all the questions I needed answered regarding trading in my 2010 CRV EX for2012 Honda CRV EX.The date I am referring to is Monday Dec 12,2011.I would definetly recommend Armando to all my friends. Very professional and helpful.Lots of patience and definetly not pushy.Also Armando made sure he called me the next day as promised.I am very very pleased with my new car.The only thing I was missing was a big red bow. :-]
billpayer
Dec 10, 2011
I decided I needed a car, so I went on line to browse Honda. I followed the stepsand Andrew called me to see if he could help. He was verey friendly, but no pushy. I like that right away. My husband and I went down just to look. He answered all our questions. I told him I needed time. I went to other dealers, but I felt they wern'tlistening to my needs. Andrew called me to ask if I had made a decision and I told him I needed some time. Without any stress He said he would email me from time to time. After a few weeks I made a decision to get the car & without any pressure I called Andrew and he said come down when it is right for you..we stopped at another dealer just to be sure, but as soon as we got to Andrew we knew we made the right choice. I now have my beautiful new Honda, and I got a nice email from Andrew askingme if I had any questions. I really loved the way I was treated by everyone but I want to say thank you to Andrew for giving me time to think over my options withoutpressure....
thickscar
Dec 8, 2011
I purchased this car via internet with quotes from 3 dealers. Kay Honda was the lowest of the three, and also was one of two who gave me an "out-the-door" price when requested. No hidden fees or costs; everything was above board and in black-and-white. The entire process was very quick and smooth. They had the specific car I wanted (including the trim level and color), and including the test drive, paperwork, prep, etc., I was on my way with the new car in just a couple of hours. John Prudhomme, the internet salesman, was friendly and efficient. Overall, a pleasant experience that exceeded my expectations.
Sophia Kim
Dec 7, 2011
A great and pleasant experience as a first time buyer/leaser. Both Anthony and Mel were beyond great and I was able to leave the dealership that night with my brand new Civic. I was very pleased with both the service and of course the car. I would highly recommend DCH KAY HONDA in Eatontown as well as both Mel and Anthony!
melfins
Dec 7, 2011
John & Armondo made it very easy to return my lease and put me into another Honda. I would definately go there again for car I may need in the future.
cdobson3284
Dec 5, 2011
I had a great experience at Kay Honda. Armando was always friendly and professional and I felt that he was very genuine. I would say the same for the rest of the staff. Although it took a while for my vehicle to come in, Armando gave me frequent updates, so I was never left wondering.
tecinnace
Dec 2, 2011
A pleasent buying experience. This is my third Honda and would recommend this dealership without reservation. The staff is friendly and the salesman was extreamly helpful.
cmoschel124
Dec 2, 2011
This is our 2nd purchase from DCH Kay Honda in Eatontown. Owner of 4 Honda vehicles now. The salesman RJ was very polite and nice with us. He was very patient and did not rush us, like previous salesmen at other dealerships have in the past. He is very knowledgeable. I would definitely recommend friends/family to go purchase a new vehicle here and ask for Randall Parker! The reason I have given the dealership a great rating in all categories is because it was a pleasant experience.
jinandmira
Dec 2, 2011
Thanks to RJ Parker and the rest of management team at DCH Kay Honda we are forever your customer. It was an experience so thorough and speedy... I look forward to meeting your staff some time in the near future once my 2011 Toyota Camry goes off lease. Randall thanks again for waiting for us so late that evening and staying late to comfort us with the purchase of our new Civic EX. Happy Holidays and will be seeing all of you during my first complimentary service appointment.
peterjeck
Nov 30, 2011
We had a very bad experience with the Freehold Honda, since I've had our other vehicle serviced at the Eatontown location previously and we knew we were looking for another Honda that's who I called. RJ exceeded our expectations from the time he answered the phone until we left the lot with our vehicle. He was very eager to understand what our requirements were so he could best serve our needs. Our experience at this location is one that we'll remember and will share with our friends.
gsfvl
Nov 29, 2011
This was first time I have purchased a new car. I went in with a car in mind, RJ showed me the car, went for test drive and... sold! No fussing, no hard pitch just good customer service from all staff at DCH. My friend purchased her car from DCH and so did her sister so I listened. Service dept is great, Joe Budner was always ready to go extra mile for them so again, no brainer. There are always those who say, "oh dealerships are expensive", well I would not want to trust my new car to a non-experienced shop and the price was right on, financing was not problem and in a few days I had my new car, what's not to like. Well done DCH, one well run business...cheers!
cabby
Nov 29, 2011
I purchased a new Honda Fit last week. I could not be happier with the car or the entire sales process. I live in Toms River and went to two different dealerships closer to me before submitting an online quote request. Within minutes RJ contacted me with a straightforward quote in a simple email and follow up phone call. I appreciated this so much since other dealer online quotes consist of 3 or 4 spam emails with no real substance. I was going to buy a Honda Fit no matter what, but RJ is the sole reason I bought it at DCH Kay Honda. There are 3 or 4 Honda dealerships closer to me that I would have bought the car from but RJ blew them out of the water. I will recommend him to everyone I talk to.I also dealt with a finance manager for a short while (I believe his name was Anthony) and he was very kind and helpful.Here are a few things that stood out for me when comparing DCH Kay to other dealers.1. Respect of online customers. I get the feeling that dealers in the area don't really take online car buyers seriously until they get them into the dealership. It appears that isn't the case for DCH Kay Honda and that is the reason you got my business. 2. Willingness to communicate through email. I work during the day and am unable to make personal phone calls. For whatever reason, it's like pulling teeth trying to get some dealers to communicate through email. RJ was more than happy to communicate over email and it allowed us to negotiate the sale much quicker which lowered my chance of buying from somewhere else. 3. Attitude. When I asked another Honda dealer about a particular color of the Fit, they said "those are pretty rare". When RJ told me the list of colors available on the lot, he qualified it by saying "but If these aren't good enough I can trade with another dealer". RJ's attitude was that he was more than happy to go out of his way to get me the car I wanted. The other dealer's attitude was "This is what we've got. Take it or leave it." 4. Not guilting customers into good reviews. On the last car I bought (not Honda) the sales team practically said "you have to give me great reviews or else". Instead of begging for a good review, RJ earned it.I am really happy with my new Fit and hope RJ is congratulated for his effort on this sale.
ekronyak
Nov 27, 2011
I visited other dealerships while shopping for my new car, and none came close to the attention and service I received from Anthony Young and Mel Kling at DCH Kay Honda. All my questions were answered knowledgeably and professionally. I would highly recommend this dealership to anyone shopping for a car, and I would especially tell them to see Mel and Anthony.
mschied
Nov 23, 2011
It was my first time buying a new car in 15 years. I brought my dad with me. He used to be a car salesman. He went in expecting to fight with them. John didn't try to work us over at all. John and Anthony were very pleasant to work with. I would definitely recommend your dealership to my friends/family. My dad is planning on going back soon for a new car also.
maddykai
Nov 19, 2011
Dave our salesman was very knowledgeable, honest, and helpful. This is our second purchase (Honda Piolt) we have made with Dave at DCH honda with the first being a Odyssey in 09. I was also very satisfied with the finace department and was in and out in my new Pilot in no time.
rhensle
Nov 19, 2011
Best experience I've had thus far buying a car. Will definitely recommend DCH again. John was very friendly and made the experience great. No hassle and extremely easy.
bruce58
Nov 12, 2011
traded in 2 cars coming off lease with no rpoblem. Got a Crosstour then my wife changed her mind after 3 days and they gave us a really nice Pilot EX-L for the same price with no hassle! Very nice people and very understanding. Kept us in a Honda rather than switching out.
dizzy617
Nov 9, 2011
My salesmen were very knowledgeable and helpful throughout my purchase. John P. was very pleasant and made my experience with your dealership a very good one. Andrew Ly was also very knowledgeable as well and assisted with the sale as well. I appreciate their attentiveness to me while at the dealership. Very good salesmen, in my opinion.
AlisonDurski
Nov 7, 2011
I would like to thank the entire DCH team, they expedited the sale of two vehicles for me without hesitation... My son and I appreciate your focus on great customer service. The purchase of 2 vehicles is daunting, however your team made it smooth and seamless!!Kudos to you and your teamAlison fitzpatrick-Durski
calvonim
Nov 7, 2011
I love coming here for my oil changes and cars the people are great expecially Marty Wolf, and Jennifer Loeber. Great job guys and keep up the good work as always.
Susan Knudson
Nov 7, 2011
I am very happy with the customer service I received from DCH Honda. Marty was not pushy like many car salesmen and because of this he made the entire process painless. I would definitely recommend this dealership. Also Marty introduced me to the gentleman in the service department (and I apologize but I forgot his name). He too was very friendly and helpful. I hope this customer care will continue.
notojunk
Nov 1, 2011
Andrew was very knowledgeable of vehicle specs and straightforward with the pricing. His prices were way better than the "TRUE MARKET PRICING". Did everything online and via the phone. Was at the dealership for a total of 1 hour start to finish only because there was one other person ahead of me dealing with the finance manager. Would recommend Andrew and his dealership to all my friends and family without hesitation.
moonique
Oct 31, 2011
I received several quotes for 2011 CV-R. I received the best price from Jay Diehl at Kay Honda and saved a bundle! Jay was very accomodating, friendly and personable!My experience with the financial team was also very good. Max Brodbeck was very straight forward with explaining all available options - no 'shell game' here! Max took his time and did not rush me along.When I started the car purchasing process I did so with some hesitation but the professional staff at Kay Honda put my fears to rest with their knowledge and experience. I would recommed them with complete confidence!
mjdjtd12
Oct 30, 2011
The salesperson, RJ Randall was very easy to deal with and very helpful. We felt he gave us a fair deal. He even called the next day to see if we were happy with our purchase.
cnharley55
Oct 24, 2011
This is our fourth Honda lease with DCH Kay Honda. We feel as though the dealership really appreciates our loyalty. Our CR-V is approaching lease termination in 2012 and we plan to lease our fifth Honda from DCH Kay Honda.
kichen
Oct 22, 2011
Yesterday, we leased our second Accord from DCH Kay Honda in Eatontown, NJ. The salesman, Andrew Ly, worked with me online and on the phone for several days prior to our visit. I think that the final leasing terms were extremely fair and competitive and they didn't require any heavy-duty haggling. And, there were no last-minute surprises when I went to sign all the paperwork. We drove away with our vehicle that afternoon. Based on our past experience with the service department at DCH, I have every reason to believe that we will get excellent service on our new Honda--not that Hondas have excessive maintenance problems. Our 1990 Accord doesn't look so great anymore but still runs like a fine Swiss watch.
cialino
Oct 19, 2011
Overall, very good experience buying a new Honda Insight. I originally visited Kay Honda to look at a used car, but then compared it to a new 2011 model, and found the price to be very competitive (Costco member price). Both Jay and John were no pressure, and were able to find the exact model that I wanted at another DCH store. After about a week, they got the car in, and delivery took about 30-40 minutes, including financing, insurance, etc. Definitely the quickest process I've been through with no hassles, no changes in price, or any other issues.I've only had the car one day, still getting used to it, but I would recommend the internet sales guys at Kay Honda anyday.
teresaatlv
Oct 19, 2011
Excellent customer service. Would highly recommend DCH Kay Honda in Eatontown. This is my fourth car purchased from this dealer. I have referred friends as well, and they too had positive experiences.
kkiran
Oct 18, 2011
I bought a used car and it was not a Honda, but a Toyota. The used car department helped me went out of their way and helped me with minor issues with the car. I am a happy customer!Thank you Tom and Mike.
jmj728
Oct 18, 2011
All staff is courteous and knowledgeable. Andrew was very helpful and answered emails and phone messages promptly. Car was ready as promised with no hassles.
beckykaminsky
Oct 18, 2011
I gave a rating of DCH Kay Honda because I leased a new car from their dealership. I've been there before and was treated right so I went back to them.
kristenhirsch
Oct 17, 2011
I had a positive experience at DCH Kay Honda, my salesman went out of his way to help us make the right choice, staying late and being available for any questions we had.
garf57
Oct 16, 2011
I was very happy to deal with DCH Kay Honda. These were the best vehicle employees that I have ever dealt with. I will defenitly recomend them to any one that I know who needs a vehicle.
leek2975
Oct 14, 2011
Wonderful Experience!! Sales person and finance person were exceptionally helpful. I received a fantastic deal on my new CRV. It was just what I had wanted.
loulombo
Oct 13, 2011
I found Marty to be very straightforward and trustworthy. He was not pushy but did follow up. Anthony in finance explained everything step-by-step and made it easy to handle the financing part. They both represented Kay Honda very well.
vquintana
Oct 10, 2011
We found Jason to be very knowledgeable friendly and helpful, All questions asked about the car,Jason made sure were properly and thoroughly answered. We did not feel pressured to purchase options or pruchase additonal services. It was 6:00pm and we called our insurance caompany, but it was closed. Kay Honda issued a temporary insurance card at no cost to the customer. This was a very helpful service.
COLPAS
Oct 4, 2011
JAY WAS VERY PATIENT W/ US, DIDN'T PRESSURE US AND HELPED US ALL THE WAY IN MAKING THIS BIG DECISION LESS STRESSFUL ...WAY TO GO JAY........THANK U .....MAX FROM FINACE WAS ALSO HELPFUL ......KAY HONDA IS LUCKY TO HAVE U BOTH ....
cmcrich
Oct 2, 2011
I had visited many dealership in my quest for the ultimate car for me - Honda (5) Lexus (2), Toyota (3), Nissan (1), Subaru (3). I looked at both new and used. I finally narrowed it down to the Lexus RX, Subaru Forrester Touring, and the Honda CRV. Over the years, I've owned cars or minivans from all of those manufacturers (in addition to an Audi, Fords and Dodge), so I was able to compare dealership experiences. My salesman made me feel completely at home, part of the family. He was extremely knowledgable, not just w/ Honda cars, but cars in general, and was able to point out the benefits of owning a Honda. I didn't feel pressured by him. I loved the minivan I was trading in, so it was hard to give up everything I had in my old car, for something new and untried, that had less than I was giving up. I felt he was dealing honestly with me, and had the perception he was doing everything possible to get me the best possible deal.The only thing I would change about the experience would be, to be given more time to decide on the different warantees. I didn't finance the car, so after writng out a large check, I wasn't ready to make another few thousand dollar investment on the spot (or even given a couple of hours to decide by the end of the day). I most likely would have gone with some of the options had I been given at least a week to decide.
T_Twin
Oct 2, 2011
Marty is a wonderful salesperson. He was referred to us by a neighbor. He told us everything we needed to know about the new car we went to purchase as well as when he accompanied us on a test drive. Friendly and wonderful.----------Max was our finance person and he also was wonderful and has a good sense of humor. He didn't rush or force us to pick additional options for the car. He also clearly went through all the information needed for our financing. When we had a question, he would answer it without hesitation.
Npug
Sep 30, 2011
lovely young man...very knowledgeable. I never like a "pushy" salesman especially since I have had several Hondas. I like a salesperson that respects my knowledge. I would ask for Andrew again.Nancy and Gene Pugliese
jessdan925
Sep 29, 2011
I had a great experience from start to finish.I will be back in the future to lease/finance.i will and have recommended this dealership to friends and family.
kbkl2
Sep 26, 2011
Bought a Certified Used Honda just over 3 weeks ago. The purchase of the car went well and I have no complaints. Most dealerships claim to be no-pressure, but aren't. DCH Kay lives up to that claim. If being treated fairly is the type of sales experience you are looking for, DCH Kay Honda and Peter Salazar are the people you need to talk with. Also I must note that the paperwork at the time of the sale went smoothly thanks to the efforts of Max Brodbeck.
ckelly72
Sep 26, 2011
I recently purchased a 2012 Honda Accord LX from DCH Kay Honda. It was a great experience. I advised the salesman that I wanted this to be a pleasant experience and he made it possible for that to happen.
johnnybase
Sep 20, 2011
The work Mel King did for me and my wife was great and a wonderful job.He did so good that I got a chance to drive home with my new honda pilot.
Carlos Arocho
Sep 18, 2011
Great Dealer and Great Employees-I call them employees because calling them Salesmen would be a bad thing. I like the way this dealer presents it's employees, they look more like Service Techs rather than Salesmen which is a good thing because I hate Suiters(Salesmen in Suits)it just makes them look more like the crooks they really are. This is not the case with DCH Kay Honda. These guys are great. They are not trying to get rich selling you a car or have a finance manager that wants to take you to the cleaners and sell you the Brooklyn Bridge. This is the way every car dealership should be straight, honest, and right to the point with absolutely no BS whatsoever and that is what I experienced at DCH Kay Honda. John Prudhomme was GREAT !!!!! He worked with me online, answered all of my quesions, and was right to the point- I LOVE THIS GUY !!!!!! He is GREAT. John Prudhomme and Anthony Young had me out the door and on the road with my New Vehicle in 1.5 Hrs which is pretty impressive by all means. I will be sure to refer my friends and family to John Prudhomme/DCH Kay Honda if they are in the market to purchase a new vehicle. Thanks DCH Kay Honda.Carlos R. ArochoHappy DCH Honda Customer
gnc
Sep 15, 2011
This was my second visit to Kay Honda of Eatontown. Both experences were outstanding and both resulted in a purchase. It is difficult to imagine that the purchase of a vehicle can be such a pleasurable experience.On this visit, Marty Wolf, was my sales representative. He was excellent; his manner, thorough attention and overall service will definitely bring me back for future purchases.Anthony Young was my finance respresentative. He to was excellent; his manner was equally great, and his explanations were clear, thorough and informative.Because of Kay Honda's excellent team, with confidence, I will give my highest recommendation and encourage everyone I know who is in the market for a new car to definitely pay a visit to Kay Honda.Thank you Kay Honda.
rmj.hart
Sep 15, 2011
I hate buying a new car, this was a great experiance dealing with John we did all work over the internet and had the entire deal worked out before I even entered the show room. I would defintely deal with John Prudhomme and DCH Honda again.
bushfreakz
Sep 14, 2011
everyone at the dealership was very nice and accommodating, all the employees that i dealt with stayed past closing to make sure i was happy, even came out into the rain to give me a bag to transfer my goods to the new vehicle!
Pattyeak
Sep 14, 2011
Experience was great. Very straight forward. They work with you and make the deal easy and affordable. Could not ask for better salesmen to assist with our purchase.
meconnerty
Sep 11, 2011
We've always trusted Kay Honda and came to Kay when we unexpectedly needed a car due to losing our car as a result of the hurricane. As we expected, we were treated great, the team worked with us and we had a great outcome.
Sandyph
Sep 10, 2011
I was searching for a car for my 17 yr old daughter. I wanted something safe and reliable. I called and visited many dealers but Jay was the only one who took the time to call me back with answers. Everyone at Kay Honda was so helpful, even the manager came over to negotiate the last part of the deal. We left feeling pleased with the deal we made along with loving our new Accord LX. Now I want to keep it for myself.
bobzcrv
Sep 9, 2011
The folks at DCH Kay Honda made my car buying experience very enjoyable and pleasant.I found them to be very easy to deal with and I wouldn't hesitate to recommend this dealer to friends and family.
ASULL
Sep 6, 2011
IT WAS A VERY PLEASANT EXPERIENCE. THE SALES PERSON WAS VERY KNOWLEDGEABLE ABOUT THE VEHICLE WE WERE PURCHASING AND ANSWERED ALL QUESTIONS AND ALSO DEMONSTRATED MOST OF THE CAR'S UNIQUE FEATURES.
sammici
Sep 5, 2011
Charles was great in explaining all the differences and comparisons of the vehicles that my daughter was interested in. He and Anthony had a great demeanor and were patient with our questions. They also expedited the delivery of the car. I will be recommending the dealership and Charles to my friends. I am also pressuring my wife to trade in her 2009 Lincoln lease for an Accord.Thanks,Sam
dcdesanto
Sep 4, 2011
I was in an emergent and unexpected situation in which to purchase a car. John made the experience as painless as possible, was communicative and understanding of my needs and limits, and worked with me to give me the lowest price of any Honda dealer that I contacted. Both John and Chris were professional and courteous, and expedited the car bying process. I especially appreciated that both presented options to me, but did not pressure me or make me feel manipulated in any way (as other dealers in the area did). I have purchased or leased my last 4 Honda's with DCH Kay Honda, and this will be the first place I go in the future.
godeater77
Sep 3, 2011
This was the most pleasant and painless car buying experience I've ever had. I would highly recommend this car dealership to anyone who wants a great deal on A Honda vehicle, new or pre-owned.
roncarlucci
Aug 31, 2011
Charles and Chris were very professional in their acumen and details surrounding my sale. I was very happy with results. My only advice would be to make the final processing less time-consuming. Thank you for a great experience.
eeckstein
Aug 30, 2011
This was 4th lifetime car purchase (all different brands) and easily the least painful. Looked at both Honda Accord and Nissan Altima, so visited 3 dealers for each make after making initial inquiry through websites. Andrew was only one of the Internet guys/gals who actually asked me any specific questions other than which car -- e.g. Trade-In, Financing, etc. so he knew my needs before I arrived as opposed to others who volleyballed me to a "Salesman" to waste my time asking those questions in person.Anthony Young the Finance guy was also easy to deal with as we worked out all the details -- it's his job to entice me to add extra services/warranties, but he did it in a very low-key, no pressure manner and gave me a price break on the one service (Road Hazard coverage) I did actually want.
sstillman
Aug 29, 2011
Marty was an absolute pleasure to work with. He made the experience simple for me - it was my first car purchase and I couldn't have been happier. He answered all questions and really went out of his way to find the color car I wanted. He followed up with a phone call as well to see how I was doing with my new car. I would send my family and friends to him for sure.
stephmassie
Aug 23, 2011
Both Anthony and Johnny worked very hard to make my trade-in deal smooth, while providing information to me as the process was going including my options, the warrantee and what my financial responsibility would be. I was impressed with BOTH of their work and plan to recommend them to friends and family.
jimfun
Aug 18, 2011
This was tied with Infiniti for the best dealer experience of my life. The staff was courteous, friendly, genuine and HONEST. Fantastic pre sales contact and info, and an in and out asap delivery (NOT to imply a rush job). They were just GREAT!
Cathpadilla
Aug 17, 2011
Was very impressed with both John and Chris. John, the internet salesman, had gone back and forth with me by e-mail and made everything painless! When I arrived at the dealership I expected things to be different from what I was promised - I was happily wrong. Chris, the finance guy, was also super helpful, friendly, and easy to deal with. I would recommend buying a car from these two gentlemen to anyone.
dz0n3
Aug 15, 2011
I had a great experience at this dealership. Justin helped me get the car i wanted at a reasonable price. Anthony the finance manager was also very friendly and helped me leave with my new car in a timely manner. I would recommend this dealership to anyone and tell them to find Justin as he will take care of you and make sure you leave content! Thanks DCH Kay dealer!
randee
Aug 14, 2011
Our lease was close to the end on our acura rl and acura mdx. we no longer needed an SUV but wanted a vehicle that rode well and still had lots of room. We are at the shore for the summer so I decided to do a little research on cars at the local Honda dealer. I had already been to the acura dealer and a mercury dealer in essex county.I walked in and I was introduced to David Radice. He listened to what our needs were. He let me test drive a few vehicles. He answered all my questions honestly and fully. I called my husband. He was also impressed that he was given answers to his questions about the cost of the vehicles. David waited until my husband came from work and could test drive the vehicles we were interested in. Two weeks later we completed the transactions. Everything went just as explained. There were no unexpected surprises. the transaction closed just as we were told it would. Everyone was accomodating as to our time constraints. We are very happy with our cars. We are very satisfied with the service we experienced. We are happy to recommend your dealership. I hope I have answered all of your questions.
lkoenigsberg
Aug 12, 2011
DCH Kay Honda was a good overall experience. They worked very quickly which is what I wanted for my car buying. It is on Rt 36, Eatontown and easy to get to from Rt 18.
Larry Fascetti
Aug 11, 2011
We walked into the Dealership cold just to look at the new Honda Civic's and get an idea of what a price difference would be for the new Civic and our 2008 Nissan Altima. We liked the new Civic and David Radice worked hard to get us a price difference we could afford. So we bought the new car.
bebe41903
Aug 9, 2011
Purchasing this vehicle from this dealership has actually been a pleasant experience. I wasn't harassed here unlike the other places I have been to. I started the process over the internet so when I actually went into the dealership I knew and they knew what I was looking for. The only thing that had to be done at the dealership was the financing part and that literally look like a half hour and I was out of there. They even stayed late and waited for me to get out of work to get there and pick up the car. Andrew was my sales rep and he was very nice and never pushy. I would recommend this dealership to anyone purchasing a Honda.
mbellero
Aug 5, 2011
I purchased a 2008 certified preowned accord from this dealer. The whole experience was easy from start to finish. Art and Anthony were extremely helpful in keeping me in my price range. I would recommended this dealer to anyone.
dpedroiaa
Aug 3, 2011
I arrived at the dealership knowing the exact car and color I wanted. We checked if the car was still on the lot after seeing it on DCH Kay's website and were so excited to see it parked in the back. We quickly went into the office and were met by Marc at the door. He greeted us and was very pleasant, and brought us to his desk to begin going over the car and negotiating a price. After going over numbers and financing options with one of the managers we agreed on a price and financing option that I am very confident no other Honda dealership in the area could have beat. I made a deposit on the vehicle and picked it up the next day. The overall process was quick, not stressful at all and I can definitely say that I will be coming back to DCH Kay for my future Hondas. One of the most important things to me that stood out was that the salesmen didn't hound us or jump on us when we walked in the door, the way it should be!! Take note other dealers!! I'm loving my new and beautiful Civic Coupe! THANKS!!
mrslip
Jul 31, 2011
David was straight forward and direct with the available stock and prices. He did not pressure us to choose the better equipped model, he simply took the time to explain what was unique or special about it. His approach sealed the deal and we ended up with the better equipped model not based on his suggestion or deal pressure, but based on his knowledge of the product. We knew what we wanted and had a price in mind to pay, so we worked from there and DCH accommodated us to the fullest extent. Mark in finance was very personable and nice as well!
bradmillaway
Jul 31, 2011
I had a very pleasant experience and was truly surprised with the ease of negotiation and friendliness of the Kay Honda staff. I had my last Accord for 12 years and still loved it, but it was time for a newer model. I love my new Accord and look forward to building a lasting relationship with the staff at Kay Honda. I would recommend the Kay dealership to anyone based on my experience there yesterday.
sayles654
Jul 30, 2011
I had a very friendly and helpful purchase. Both max and Charles gave me all the information I needed to make the right purchase for me
joezanna
Jul 29, 2011
I've dealt with Honda Universe in Lakewood in the past and this purchase (lease) transaction was a complete 180 degree turn from all of those experiences. John Prudhomme was very responsive and helpful via email in preparation for my visit and was completely honest and upfront about the pricing. I also felt that my trade-in appraisal was very fair, and again very honest with full disclosure of all of the details. I felt very comfortable completing this deal, knowing that I had gotten the most I could for my trade and that I had gotten the best price possible. John helped me with my goal of downsizing from a CR-V to a brand new Civic with all of the same luxury features inside, but saving close to $300 in monthly payments.Thanks to John and Anthony in Finance for a stress free transaction and for getting me in and out of the dealership quickly on a Thursday night with no headaches and a beautiful new vehicle.
kiss698
Jul 27, 2011
Most car dealerships are difficult to work with because they try to pressure you into buying a car. Armando was very nice and easy to deal with. I didn't feel threatened or uneasy about purchasing the vehicle.
Cmicheletti
Jul 23, 2011
Prior to visiting this dealer I spoke to Pat Connelly on the phone because I wanted to know if it would be worth the drive out, which is over an hour and a half from my house. My wife and I were interested in 08 Odyssey that fit what we were looking for, but my concerns were condition of the car and trade in value of my car. I really didnt want to travel all the way to this dealer with my family if it wasnt going to be worth it. I gave Pat the details on my 2009 CRV, he put me on hold while he checked with his guy, and came back on the phone and said the trade in value I got online of $21,000 (Nada, Kelly blue book, black book all had the trade in value b/w $20,500 and $21,500) was reasonable. So Saturday morning my wife and I put the 2 kids (2yrs old and 1 month old) in the car and headed down. Finally get there after 2 hours, test drove the car, and started the negotiation process. First thing Pat tells me is my car is worth 17,500!! He said he usually works across the street and the guy there told him the trade in value of $21K was reasonable. Now we were at this dealer and the manager here is telling him its worth less. He said they use the Galves guide which is always less than the values that you can research online. We continued to try to negotiate but it was useless. Based on numerous valuation sources my feeling was that the difference in value between the 2 vehicles was $2,500 - $3,000. I offered $3,500 ($20,500 for the trade, $24,000 for the Odyssey) which I thought was a fair deal as it probably represented a $500-$1,000 profit + any potential upside on my car. I told Pat that I thought a $1,000 profit was a fair deal and he said he didnt consider that a great deal at all. It should also be noted that the trade is in excellent condition, no accidents, non smoker, clean carfax, and dealer maintained, while the Odyssey was in good condition but nowhere near as clean as my car. I understand that dealerships are in business to make money, but really this whole deal was ruined by the fact that the trade in value was so far off. Pat was really unprofessional by playing that bait and switch game. Basically this whole experience was my worst nightmare and exactly what I was trying to avoid. I am not really upset that a deal couldnt be done, but more so that there was a total disregard for mine and my familys time by misrepresenting the value of my trade on the phone. This all could have been avoided had Pat been honest upfront. This dealers website has a link to KBB trade in valuations. My car books out in KBB for $21,025 considering mileage and condition. That is very misleading and poor business practice if they are not willing to be close to those values on trades. As a matter of fact, upon returning home I order a daily access to the Galves Guide online and my vehicle booked out for $19,675 in that book, so their offer of $17,500 was ridiculous. All in all we wasted 6 hours driving back and forth and spending time in the dealership. My time with my family is very valuable to me and I really have a very big problem with the total disregard for that I experienced with this situation. I have spoken to a variety of people at this dealership since this experience including the general manager, the used car manager and the new car manager. After this experience my wife and I decided we wanted to buy a new Odyssey as most of the used ones we had seen were just not in good enough condition for us. George, the GM, said he was going to try to make up for the problems we had by getting us a great deal. Unfortunately, once I spoke with the new car sales manager, Bill, the deal offered to me was even more insulting considering all of the time wasted in the dealer and on the phone he was going to sell me the odyssey for $35,900 and come up to $19,000 on my trade. Meanwhile if you go on truecar.com there are plenty of dealers who will sell this car for $35,000 with no negotiation and give you the true value for your trade. Bill finally tried one last time and dropped his price to $35,000 and still kept the trade in value at $19,000. This represents a $1,500+ profit on the new car (invoice is $34,000 + 500 factory to dealer incentive) and a minimum of $1,000 profit on my car considering it can be wholesaled out for $20,000 and could get even more if put through the Honda certification process. A $2,500 profit deal is certainly not a great deal and in my opinion I was expecting much more based on the managements original promise to make this right.Today I drove to Massachussets and purchased the Odyssey from another dealer who gave me $20,000 for my trade and sold a 2011 EXL REs brand new to me for $33,800 out-the-door (not including tax/title/reg)!!! A full $2,200 cheaper than the final price DCH offered me to "make up"; for their mistakes and clearly many thousands less than what they would have done had I just walked in off the street. Please shop around before going into this dealer and be very sure to know the value of your trade. These guys will certainly take you for a ride if you let them! Stay away! I will be telling everyone I know to avoid all DCH dealerships! If you want to read about a good experience please read my review of Colonial Honda of Dartmouth.
phaniramk
Jul 22, 2011
Simple, no nonsense and Plain dealing. No Pressure to buy and no tricks. I got the best price among all the dealership and I never had to negotiate below the quoted price. Other dealerships doubted the price by Kay Honda. No internal competition among the staff. every one respected each other. Its like a family in there. One thing don't expect to be treated like a king in there. Its all help yourself. (coffee, drinks etc.) Because they only focus on what's needed to buy the car and nothing more.
ajmqke1
Jul 21, 2011
This is my third car leased at DCH and my experience with Marc was very positive and the transition from one vejicle to another was a pleasant one.
jmahoney01
Jul 15, 2011
I came to Kay Honda with a very fixed budget, and the sales representatives worked hard to give me a reasonable price. I didn't feel pressured to purchase anything I didn't absolutely want or need. Norman in particular worked diligently to get the specific car I wanted. Very good experience. Thanks!
caf3296
Jul 14, 2011
I have been buying cars and servicing them from Kay Honda in Eatontown since 1985. That is 5 cars. A great and honest group of sales and service professionals who always gave me the best deal and great service, helping me own my car for as long as I wanted, which usually resulted in handing my trusted car to the children - knowing they would getting a well maintained and serviced car. I would recommend them anytime. I should mention that I by pass two dealers, one just 4 miles from my home, to travel 15 miles to Kay Honda.C. Figueroa
rahyams
Jul 11, 2011
Had a great experience, got the car I wanted at a great price with no pressure. My only problem with the experience was the finance meeting. A third party company was involved (I believe the name of the company was JMA or something similar) and the guy from that company took over the meeting. The finance person for DCH Honda was much more helpful than the employee from JMA, as I had to go back to DCH to switch my warranty because the JMA employee failed to mention the warranty I bought was not Honda, but his company. Remove JMA from the process, and this is a fantastic dealership.
Joe Skalitza
Jul 10, 2011
We came into your dealership this past Friday to check out your selection of new Civics. Marty Wolf was the first person to greet us. He made us feel welcome right away. Sat us down and listened to what we needed. He showed us the available vehicles and color selection, options. Answered all our questions. He didn't pressure us to buy, but started to guide us toward the buying process in a calming way. We talked alone and felt comfortable buying the car then and there. We knew we needed the car and there was no point putting off the decsision to buy one more day. We love the car and the experience and will definitely recommend your dealership to our friends and family and others. Thanks again!!Sincerely,Joe Skalitza
Amycher
Jul 5, 2011
Marty Wolf is a thorough and efficient Honda Car Salesman. He covered all the details that I felt were important and took his time in answering my questions. He is patient and soft spoken. He never once was pushy or obnoxious. My eight year old daughter and my mother were along with me on this adventure and he included them in our conversations. Marty Wolf seemed to care about finding me the perfect car...And he did!!!
pippa820
Jul 1, 2011
Smooth transaction. Good customer service. Good selection of cars to choose from. Honest when I called to ask if car was in stock. Sales person knowledgable about vehicle.
Samlillo
Jul 1, 2011
Great experience purchasing my new 2012 Honda civic sedan. Would definitely recommend this dealership to friends and family. Awesome customer service, overall they made the whole process stress free and enjoyable.
avarghese
Jun 29, 2011
I Had a very good experience with Andrew and John- Both were very helpful. I would recommend this dealership and there employees. The car sale was very smooth and hassle free.
apalumbo
Jun 27, 2011
I had a great experience at DCH Kay Honda. John Prudhomme was extremely friendly, knowledgable and helpful throughout the whole purchasing process. I would definitely recommend your dealership to friends and family.
arpsu
Jun 27, 2011
I went to dealership to purchase a new vehicle. The experience was positive and went well. I would recommend dealership. It was a very positive experience.
teidson
Jun 26, 2011
From the moment I stepped foot on the dealership property, my experience was nothing I have ever had with a car dealer in the past. Upon meeting Todd Caruso, who in turn directed me to Jon Macres, who ultimately led me to Anthony Young I can only praise the professionalism of the three of them. At no point did any of these individuals ever make me feel pressured or pushed into anything.Jon's personality, knowledge and ease to work with made the decision to purchase my 2012 Civic EX an extremely non-stressful situation. He was patient, thorough, always available to assist and "never" at any point made me feel like I had to make a purchase. He went above and beyond as far as I am concerned. Jon is certainly an asset to your organization and should be acknowledged.Working with Anthony in completing the transaction process was as pleasant. He made the process of finalizing all the details simple, non-rushed and stress free.I can only praise DCH Kay Honda Eatontown from start to finish with this purchase and look forward to having the same pleasant experiences in the future.
asmithe
Jun 25, 2011
My dealer, Andrew was extremely helpful. I went to two other dealerships that same day and had by far the best experience at Kay Honda. My car-buying experience at Kay was quick, easy, and stress free.
Kab278
Jun 25, 2011
Excellent service and felt extremely comfortable with Justin and Anthony. Great information without being pushy. Excellent overall experience! I always have a great experience in Eatontown dealership In both sales and service.
TerriBNJ
Jun 24, 2011
All in all a great experience. This dealership has automobile purchasing down to a science. The process was quick and painless. They made sure before I walked out that I was happy with the vehicle I bought and fully understood how all the features worked. I would strongly recommend both my salesman and this particular dealership to anyone looking to purchase a vehicle. May I say that this is absolutely not the closest one to my home? I did my research first, and knew the right dealership to visit when I was ready to make a purchase. Good call!
Mary Ellen Beaton
Jun 23, 2011
My experience at DCH Kay Honda was great. I worked with Marc Fiorilli who was low pressure, which I like, and also friendly and knowledgeable. I had worked with Marc prior to meeting him over the internet. I had really dreaded the whole ordeal of buying a new car but I'd have to say, my experience working with Marc at DCH Kay Honda was painless. I also liked that the entire experience from test driving to the transaction went relatively quickly. I will definitely recommend this dealership (and Marc) to my family and friends.
lisab514
Jun 13, 2011
Everyone was very helpful. They did everything in their power to give me the best price and to get me approved. They were very friendly and answered any questions I had.
Ellen Halsband
Jun 7, 2011
I had a ton o fquestions in sales and with the service of my vehicle. Both gentlemen were wonderful, kind and patient. The man I dealt with in the credit dept (sorry don't have his name on me)was also very professional with my ton of questions. I have sent 4 people to Honda
niquira
Jun 6, 2011
My experience with DCH Kay Honda was my best car buying experience ever! The staff was friendly, considerate and professional at all times. They made the entire car buying process, from credit check to signing paperwork feel like a breeze!! They worked with my particular situation,while making sure I had the vehicle that fit all my needs. I drove away with my new vehicle knowing that I had received a great deal. I will definitely purchase my next vehicle with DCH Kay Honda, and I will refer my friends and family too.
lara
Jun 5, 2011
Andrew ly was a wonderful and helpful salesman. she educated me on my new vehicle. I felt comfortable and confident when i drove away. he did everthing he said he would do and delivered my car in perfect condition. Todd caruso was also very helpful in my overall satisfaction as well as chris in the finance dept.
mcmanig8
May 28, 2011
I was very pleased with my entire experience at Kay Honda. Jay Anthony was friendly and knowledgeable. The entire process of trading in my old car and purchasing the new one was done in a professional and expeditious way. I would definitely recommend Kay Honda to family and friends.
Magnum8733
May 21, 2011
Saff is very friendly. Didn"t make it a long process. Had my car ready and waiting. In and out in less than 1 1/2 hours. Showed me all the details of the car. And all the info that was included. Explained all the paper work be fore I signed it. I would reccomend this dealership to my friends and family.
Mags2877
May 18, 2011
I had a great experience buying my new car. Everyone was friendly and I feel we got a fair deal for our new car and trade in. I had my bought my Honda Civic back in 2002 and had great experience then as well. Our Sales Rep, Armando Lopez was wonderful to work with.
My New Insight
May 16, 2011
I received a very timely response to my internet quote request. I also appreciated that I received follow up contact, but not overdone. Everyone I dealt with was professional and polite. I asked a lot of questions about the dash of the car I bought and they were all answered. I did not feel rushed, even though I know they were all staying past closing to complete the process. Although I would not pay more for a car in order to get good customer service, it is very important to me, to the point of whether I purchase or not, hence the purchase of my new 2011 Honda Insight LX this past Saturday. I went to a Toyota dealer on the way to your dealership to check out a Prius and the lack of customer service was so bad, I walked out without even looking at the car. It was refreshing to deal with the people at DCH Kay Honda.
eyecu68
May 10, 2011
The sale was smooth and the people were friendly and up front.The transaction was fast and the dealship was clean.The salesman was very friendly and considerate.The salesperson was also knowedgable.The car was cleaned and ready to go when they said it was.
dgelato
May 5, 2011
I worked with John through email to negotiate price. He first addressed me as the wrong name and quoted me on the wrong car. When I corrected him, he then provided me a quote much higher than other dealers. After I asked him if he could go any lower, he gave me his best price. It was good for the color and basically the best price out of a 75 mile radius. After I got to the dealership, John was friendly and helpful. He helped me through different finical options including my trade-in. He made up for the email mistake through his helpfulness. It was good to have his knowledge and expertise, but the final number on the trade-in value took way too long and was extremely low. I left to sell my car privately. Two days later, I came back to complete the sale. When it came down to the signing, the best price number was no where to be found. Anthony took care of the closing and provided me a sheet of paper with the number and how much the dealership was losing. The next day, I looked over all the paperwork and didnt see the Anthonys best price number paper. I called the dealership and left a few messages with John. I then called Lloyd and asked if I could get some assistance in seeing where the best price number was. In the contract, the agreed upon value of the vehicle was close to $600 more than the price John quoted me with. Lloyd insisted that the dealership would never do such a thing and that he and the finance team would take care of it. When I came in to pick the plates, I wanted to speak to the appropriate people. John told me everyone left for the day and to call back the following day. After speaking to Lloyd, he put me in touch with Anthony. Anthony needed some time to gather up the paper work, but told me hed call me right back. Anthony then told me the price of the car (still $250 more than quoted), and the etch fee ($300) that I didnt ask for. This was in none of the paper work I had. He faxed it to me and offered 4 oil changes for the mishap; 4 oil changes for a $550 mistake. Insulted, I asked to speak to Lloyd again. Lloyd basically said he lost too much money in this deal and theres nothing he could do. He didnt care for the best price nor wanted to see any documentation from John. I was a little disappointed by Lloyds call. Not just because of the mishap, but the costumer service didnt match the friendliness and overall experience. I feel I was reeled in there to pay an extra $550 I didnt have to.
Jknipper
Apr 30, 2011
All my dealings with Marc that was thru email were very professional and accurate. When I got on site the process went very smooth and Lloyd was very helpful in helping with the paperwork. On a return visit to straighten out some finance paperwork I addresed an issue with Marc and he had it fixed that day. Unfortunately it has been four weeks and the finance part has not been cleared up. Hopefully that will happen soon.
paulovichj
Apr 29, 2011
I completed all of the preliminary work on pricing on line prior to visiting the dealership, I also got your Costco pricing which was awesome, the day I visited the dealership and purchased the car was a very friendly one hour visit. The car was picked up several days later as promised. Awesome experience. Thanks DCH Kay!!!!
tomcorrao
Apr 29, 2011
Marty was patient, knowledgeable and friendly. He tried several times to go to his manager and negotiate for me while considering the bottom line of the dealership.After the deal was done he explained and demonstrated various features of he car.He even offered for me to call his cell phone in case of any concerns.The polish guy Chris was friendly and very efficient. All in all my experience at DCH was painless.
dv41
Apr 28, 2011
All went well, this is my 3rd time using this dealership to buy my cars. My expierences have been great. The parts department was friendly and worked in a timely manner. The sales department did a great job with information and getting the process completed done qucilkly.
scalabrese
Apr 27, 2011
Friendliness and knowledge of the vehicle were a 5. Thanks for your help. That's all I have to say. Friendliness and knowledge of the vehicle were a 5. Thanks for your help. That's all I have to say. Friendliness and knowledge of the vehicle were a 5. Thanks for your help. That's all I have to say.
PDezz64
Apr 27, 2011
As soon as I walked in the store the atmosphere was warm and welcoming. I was approched by Marty Wolf and only intended to get some info on the new Honda Accord and what price I might get for a trade in on my Jeep. The price for the trade in was very far just a litle a below what Kelli Blue Book would offer. In the end I got the options I wanted on the car along with a very friendly sales staff and Business Manager in the name of Chris Olszewski. Both of them more than meet my expectations of a car sales men and a business Manager. Two of the most friendly people there.
honda24
Apr 21, 2011
Andrew is excellent, and Lloyd was very eager to sell me the car I wanted at the right price for me. I went back and forth over what car, what price, etc that I wanted to get, and the process was very simple to do with Lloyd via email. Once we settled on a vehicle, Andrew took over and made the final pieces very enjoyable.
bzangoglia
Apr 20, 2011
Exelent customer service with very competative prices. They were very helpful and curtious. The transition from one vehicle to the next was extremely smooth. Our salesman Jay Deihl was extremely helpful with our purchase. We will also recomend Kay Honda to any one.
sweetbill1
Apr 13, 2011
dealership employees were excellant the experience could not have been bettersales employee went out of his way to find the best poosible car and the best possible pricedealership and all facilities were impressive well maintained would recommend this dealership to everyone
dsquid
Apr 13, 2011
Last year my wife and I purchased an Odyssey at DCH Kay. Despite the fact that it's over an hour drive, we were back when it came time to buy an economical commuter (Honda Fit Sport.) The experience couldn't be anymore low-pressure...start to finish we were out in under 4 hours, including the time it took to process our trade-in. A few days later we got a follow-up call to see how things were going with the new car. Highest recommendation - great job John P.
CTNissan
Apr 11, 2011
I have to say Clayton was a great sales consultant to deal with from the first email when I was looking for a replacement truck for myself. Zero pressure from him, very laid back, and respectful to my situation, budget and concerns. When me and my fiance came to look at a few small suv's on the lot Clayton was very accomodating. His manager Dave even let me look at one truck, which I wound up buying while it was still getting work done in their service area. The day I purchased it was smooth, fast and stress free. Hands down a solid honest group at DCH Motors!
SportsMom
Mar 24, 2011
This is long overdue. I bought a used car right before Xmas. Eddie was extremely friendly and helpful, had a great knowledge of their inventory, and made this 'dreadful' experience of buying a used car a true pleasure. From now on, I'm buying all my cars from DCH, and will make sure to recommend Eddie to all my family and friends
Bucky
Mar 21, 2011
The saleswoman was very informative and knowledgable about the car. There was no pressure to buy extras like the extended warranty, etc. Out-processing was too long - they showed me around the dealership and where everything was but I just wanted to get in my car and go. I thought the financial person, Angela, was oustanding. It took no time to go through all of the paperwork and I've purchased many cars and found this to be the most pleasant buying experiences that I've had in a very long time. I would definitely recommend this dealer and my salesperson, Evelyn.
DinoBob
Mar 3, 2011
I have purchased from DCH before (Academy Honda of Old Bridge) and been very pleased with their professionalism, cooperative nature, low-pressure sales approach, and willingness to do the little things necessary to make you happy. I have only had my most recent purchase for two days now, but so far the staff has been everything I expected. I appreciate everything they have done so far. Thanks John.
Jacktr
Mar 1, 2011
So far so good. Love the CRV. Great rating for David and Angela, would highly reccommend them. The entire sales process was painless. The sales rep did everything he could to make it simple for me. Same with the F&I woman, so friendly and seemingly very honest, which is what we all are looking for in a dealer.
maka10
Feb 24, 2011
John was FANTASTIC! John found us a super, clean, featured-packed vehicle that was just what my Mom and I need. He was so considerate of my handicapped mother, finding us a car that would make her feel comfortable and be able to transport all the mobility aids she has. I would definitely recommend him and will use DCH Kay Honda again.
paroline
Feb 19, 2011
Customer service - I changed my mind a couple of times regarding the car itself and the extended warranty plan yet the DCH Kay Honda staff continued to be courteous and helpful. The new car sales rep located a car to my liking 100 miles away and retrieved it, with no obligation on my part to buy (but I did). The finance manager spend a lot of time with me and patiently explained the various plans available. She answered all my questions and showed me all the numbers for various options. She seemed to be a very professional and skillful member of the Honda staff.Friendliness - The staff were friendly and personable, yet highly professional. I feel like I have friends there now.Overall experience - Very pleasant. I learned some things about how to care for my car. Service was quick and focused. The staff were very attentive to my needs.Price - I was happy with the final price.
CELIA23
Feb 19, 2011
I gave DCH Kay Honda an excellent review from top to bottom because my experience leasing my new Civic was pressure-free and I was treated with respect. I dreaded the process, being told by my mechanic that it was finally time to think of getting a new car. All my friends told me to be sure to take a man with me to help with the high pressure and pricing. I decided to just "look" at first to determine which car make I wanted. Andrew respected my need to take some time, and never pressured me. I did decide that leasing would be best for me at this time, and he ended up giving me a deal that was pretty amazing. A close friend of mine has a son-in-law who works for another Honda dealer in another state and he told my friend to give him the quote I received so he could try to beat it. When he was told my quote, he said he couldn't even match it. I shopped other makes but no one could come close. Also, a week after I picked up my Honda, I drove over something, getting a flat tire. Dave in the Service Dept. could not have been greater to work with, taking my car in on a Friday evening and handling everything for me. Overall, I really feel that all my needs were met, and I never even needed to drag any of my male friends in with me!
rrscher
Feb 17, 2011
overall experience was GREAT!! my original inquiry was through the costco auto buyers program and they emaieled DCH Kay Honday, i was contacted immediately by Marc F and he kept in touch with me via email, he gave me all the pricing and answered all my questions on the nitty grittys. once i decided to go with Honda- the experience with him on the phoned and in person when dealing with everything was stpendous!!!
jbruno002
Feb 8, 2011
I was fairly displeased with my purchasing experience. Not only were we purchasing two cars from this dealership, but it was our 3rd and 4th Honda. I never truly felt appreciated for bringing our business back and for buying 2 at a time! I was sternly told that the dealership would not move from the 'red tag' price, yet they knew I was trying to stay within a certain price range (monthly payment) for two cars. It would have been nice if the dealership could have helped with some of the registration fees or even offered oil changes for a period of time to show their appreciation for my business. Neither of those cost too much and it would have encouraged me to bring my car to the dealership for other services.The process was also extremely long - we knew which two cars we wanted to purchase when we arrived and spent over 6 hours finalizing everything. I find that to be way too long. I was just aggravated by the end of the purchase... when I should have been excited!To add more to this, when we were home we identified a fairly large hole/crack in the interior side paneling. When I went back to the dealership to point this out and get it corrected, the manager on duty was not apologetic at all. In fact, he made me feel like it was my fault that his dealership now has to pay for this to be fixed. That was completely unprofessional - I, as the consumer, was the one who was inconvenienced by this whole thing; which, should have been identified by the dealership and not by me. No one said sorry.At this point, I will not go back to this honda dealership (if I purchase another honda) and I will not recommend this dealership. Very disappointed.
homerden
Feb 7, 2011
My wife and I had an excellent experience and think we have found a new home with DCH Kay Honda. We already own a 2007 Civic and were looking to replace our other car. We settled on the 2011 Pilot. We found the DCH dealer through Optimum Auto Channel. We followed up with Andrew Ly via email over the next few weeks and much to our surprise the Honda Pilot was still at the price and color agreed upon before we arrived! No "high" pressure from anyone, particularly Andrew and floor management. DCH seemed to understand that we didn't need to be "sold" on a Honda, but rather we needed a good experience at the dealership. We were in and out in 1hr and 30 minutes. We have had a few follow up questions on the Pilot with Andrew since the purchase and surprise; he is still following up and treating us like customers he wants to keep. Well done. I have already recommended this dealership to friends and family. When the Civic is ready to be traded in, DCH will be the first stop.
Mike Trotta
Feb 6, 2011
Everyone was extremely Professional,Knowledgable, Friendly!They are a very Impressive Staff!Great Job!The Dealership was very Busy and they handled all customers very well.The Truck was spotless!I was impressed with the team work among all the employees.I appreciate no hidden or added costs!
cleo123
Feb 1, 2011
I found my experience there to be very friendly, and informative.My salesman tried to get me the best price and helped melearn all about my car. He was available when I needed himor called back when I needed info. I purchased a car there in thepast and I wouold do so again.
markECD
Jan 26, 2011
Peter was great with the whole transaction. No BS, no waste of time. I buy a new car every 3-4 years, this was a refreshing experience and I will be back for other cars in the future. I have a car to trade in by March of 2011, my first stop will be DCH Honda, I am sure I will have to go no further.
maggiec813
Jan 21, 2011
I am a return customer to DCH Kaye Honda. I purchased my first Honda CRV in 2007. This is my second CRV - a 2011 model. I have all my servicing done here. Every experience that I have had with this dealership has been excellent. Customer service and customer loyality goes a long way these days!
alfred pearce
Jan 21, 2011
I wrote a nice review commenting on the great service Evelyn wallis provided and if it were not for her professional approach to this sale we probably would have gone elsewere. the original review went into more detail but somehow the screen changed and i don't want to redo the whole thing.In closing i would like to thank Evelyn for helping us through the entire process![Great job] Have a Merry hristmas and a Wonderful New Year
DonnaT
Jan 21, 2011
I have only positive things to say about my recent experience leasing a 2011 CR-V AWD from DCH Kay Honda. The price was right, and Andrew L. answered all my questions but never pressured me to make a deal. He was knowledgeable,thorough, respectful, and he has a great personality and attitude. Because of Andrew's hard work, dedication and attitude, I chose to drive over 80 miles round trip to get my new CRV from DCH Kay.
pizzajoe1
Jan 20, 2011
Excellent experience. I negotiated for my new honda civic over the computer. A price was agreed on along with 0.9% financing. When I arrived at the dealer, it was just as we had agreed. No pressure from anyone. I was in and out in 1hr and 30 mins. I would highly recommend this dealership to friends and family.
rferraro
Jan 19, 2011
Ive been to a lot of dealers that were selling cars in the same condition that they were received in. my truck was certified because anything that fell short of being in "like new" condition was rectified before it hit the lot. I was brushed out of many dealerships after a very brief credit check.Although I didnt qualify for the truck I love... Lloyd & his team got me in a truck that meets my needs. Short of making the payments for me they really fought hard to make it all possible. even covered me on their own insurance until my agent could be reached! Thanx Guys.Ritchie Ferraro
ally729
Jan 19, 2011
We leased a new Honda Pilot in mid-December and then came back two weeks later because our daughter's lease was up on her Chevrolet Cobalt. We rolled into a new lease for a Honda Civic for our daughter. Both times we worked with Edmond Lee. Our experience with Kay Honda was wonderful. We found it to be a very friendly dealership. We REALLY enjoyed working with Edmond. Edmond was not pushy at all. He was very friendly and very helpful. He is a very nice man, and we were very thankful to have had the opportunity to work with him twice for the purchase of our two new vehicles. Thank you very much!
Diane Steinmetz
Jan 18, 2011
The reason we went to this dealership was because of Marty Wolf. We had been in a few years ago and Marty was very good to work with. He is sincere in his efforts to explain the vehicle you select and the benefits of owning it. He walked us through the entire process and enabled us to have a very good experience buying our two new CRVs. He took us to the service department and introduced us to some of the people we would be seeing when we come in for service. He assured us that if there were any problem after we had the car and used it for a while that we could just call him and he would help us. I will certainly refer friends to your dealership and Marty for excellent service!
jakicivic
Jan 17, 2011
Great Experience!I came back to this dealership after leasing two other cars and purchasing another. Always very helpful and accommodating - I would refer friends and family to this dealership if need be. I look forward to a long association with this company.
JFP65
Jan 17, 2011
The 2010 Honda CRV (2 wd) model I wanted needed to be ordered from the factory. I received a good price for the new vehicle and placed an order in May 2010. It was expected to be delivered between 10 to 12 weeks later. Somewhere along in the process the order was accidently cancelled. By that time the 2010's production had ended. Another order was placed for a 2011 CRV (2 wd) and Bill expedited the delivery. Bill, Max and Angela were very helpful getting through the purchase process.
laraj
Jan 15, 2011
There was a very freindly "family" atmosphere at the dealership. Low pressure and easy to talk and work out a deal with. I had a problem with a slow leak in one of the tires. I went to my local tire place and they found the rim of the vehicle was cracked. I was angry and dissapointed at first, but when I called Pat at Kay he took care of it immediatly, I had a new rim later that day! When I took delivery of the car there was only one key, no spare. It took a couple of weeks, but Pat tracked down the previous owner who had traded the car in and they are going to get the spare key to him for me. It is refreshing at this day and age that someone will go the extra mile to make sure your satisfied, even after the deal is done. I would reccommed Pat and Kay Honda to anyone.
Jansbury1
Jan 13, 2011
Had a great purchasing experience last month. Bought a used vehicle. The entire staff at this dealership were amazing. Salesman Eddie Kotler was very friendly and professional. He gave me the honest information about the history of the vehicle instead of the all too familiar sweet talk from other dealerships. This was refreshing and I felt confident buying from this dealership. I will definetely refer them to others and I will be back to get one for my son.
Scherzigerw
Jan 8, 2011
My experience with everyone at DCH Kay Honda was extremely pleasurable. I purchased my car through the Costco Auto Program and continue to recommend it and DCH Kay Honda to all of my friends, family, and co-workers. The entire process was hassle free. The staff, especially Marc, provided a hospitable and pressure free environment. DCH Kay Honda is very dedicated to customer service. The staff made sure that all of my questions were answered and I left feeling confident in my new purchase.
threehondas
Jan 7, 2011
this is our second car we bought from edmond lee.. our third from DCH Kay Honda. We have been very happy with the sales process there and the service. The manager on staff was very easy to work with. we were there on a busy night and were treated very well.
djgordon
Jan 7, 2011
Armando, the salesman was attentive and friendly. The offers from Honda were fantastic. Mike, the finance manager was straight forward and no pressure. We have purchased Honda's from Kay before and we have always had a good experience. I would recommend Kay Honda to anyone.
ezambrano
Jan 6, 2011
Over the past 3 weeks Ihave been looking for a reliable car for my family and I visited a few dealerships in Ocean and Monmouth county and finally took a chance through my cosco membership and visited DCH Kay Honda. I must say I am glad I did, because I, had a possitive no hassel experience at this dealership. I am happy and satisfied with my new vehicle.Thank you M Fiorilli
ilovemynewaccord
Jan 5, 2011
My experience at Kay Honda was wonderful! I am a first time Honda buyer, and I was blown away by the treatment I received at this dealership. Every staff member I spoke with was friendly and helpful. Charles was outstanding in his service and helpfulness to me. He didn't lay any of that "sales talk" on me on typically gets at a dealership, and went out of his way to make sure I was comfortable with the whole process, which can be pretty overwhelming. Not here, though; I was happy to go along for the ride! I told him exactly what I was looking for model/color/feature-wise, and instead of trying to push something on me that didn't quite fit the bill so they could get rid of stock, he found exactly what I wanted. When speaking with him, I found him to be very personable as well as professional, taking the time to answer all of my questions. I've been to a lot of dealerships for a lot of reasons, going back to childhood and accompanying my father to buy cars, and later to get cars of my own, and I can honestly say this is the first time in my life that I had an enjoyable experience. There was no arguing, haggling, strong-arming, or pushiness of any kind. Kay Honda and Charles provided top-notch customer service. When I sat down with Angela in the financing department, that top-notch service continued. She was very helpful in explaining all of my options to me and thorough in answering all of my questions. I wholeheartedly recommend this dealership and especially Charles to anyone shopping for a new car.
rutheckel
Jan 4, 2011
Good atmosphere overall, everyone smiling, pleasant. The salesman taking care of me was 100% pleasant,knew the product, put up with many questions I had and my friend had with a smile. He explained all thoroughly, took my on an adequate test drive, overall a great experience.
Jerry823
Jan 3, 2011
I purchased 4 cars over 12 years from dchkayhonda and I have never felt pressured by any sales person. I travel 35 miles to this dealership for many reasons. The staff are friendly and easy to converse with. The last three times I purchased new car feeling very comfortable with my choice. The last time was Dec 2010. I had a budget number. The finance payments were well under my budget amount. The sales person despite my familiarity with the Accord went with me for a test drive, showed me the controls, how to adjust seating, and radio presets, and pre-book my first appointment for service at a dealer closer to my home. The detailing and preparation of the car was impeccable. Also, a full tank of gas was included.
loriann
Jan 1, 2011
Everyone was very nice and helpful. I got the best price I could find in the area here. I was in and out in a very short period of time. Andrew was very professional and applied very little pressure. He made sure that no question was left unanswered.
sbuludis
Jan 1, 2011
Marty Wolf was a great help in purchasing a brand new accord. He was able to answer all my questions and made my experience a great one. He explained all the different finance/leasing options and was able to help me decide what would be more beneficial for me.
Felicia H
Dec 31, 2010
We were greated by friendly and pleasant people, even though they knew were not the salespeople I was dealing with. My original salesperson was Lloyd, who was moved to another dealership before the sale was completed. Andrew took over fr Lloyd and was very helpful. However, he was on vacation when we went to pick up the car. Lou made sure that the car we ordered was on the lot and preped so that the time we needed to spend at the dealership was minimal. He explained the features of the car, introduced me to the general manager, finance manager and service department personel. We were offered hot chocolate while we were waiting the short time to meet with the financial manager. Overall everything went very smoothly and we are very satisfied with the dealership and those we met and worked with. Keep up the good work.Forgot to mention that both Lloyd and Lou followed up to see how everything was going with the new car.
gmaita
Dec 29, 2010
Edmond Lee was a knowledgeable salesperson. He supplied valuable information before we even asked. He showed us all the safety features before we entered the vehicle for the test drive. Mr. Lee worked with us regarding price and financing. I would highly recommend Mr. Lee and the DCH Honda.
prsamant
Dec 29, 2010
We were given great service. I was given good vehicle. Also the sales and finance team worked together to provide me finance and vehicle even though I did not have credit history in US.Lloyd guided me very well so as to decide on my vehicle. Thanks Lloyd and DCH Honda Team
rosemary64
Dec 29, 2010
I was very apprehensive with the thought of having to deal with an auto sales person due to past experiences. But, my experience with Edmond Lee was something well worth waiting for. He made every step of my 2011 Honda Civic purchase simply very pleasing. Edmond Lee was sincerely honest and receptive. While waiting for all the paper work to be finalized, I noticed other employees from DCH Kay Honda to be just as helpful and engaging as Edmond Lee. Overall my experience with Edmond Lee at DCH Kay Honda was very appreciated. I will be referring others to DCH Kay Honda because of the sincere treatment I received from Edmond Lee. Thank You Rosemary Romero
xonancy714xo
Dec 25, 2010
I have been a loyal customer to DCH Kay Honda for many years. I bought many cars from there. I always have had great service from all of your sales people and managers that I dealt with in the past. The best service I recently recieved was from Evelyn Wallis and Max Brodbeck they are a great asset to your company and that is the reason I keep coming back to your dealership. This is the 2nd civic ex coupe I purchased from Evelyn the first one was 3yrs ago and I came back looking for her to sell me a new one and that she did. The internet sales manager Max just as great and very helpful . Both Evelyn and Max went out of there way for me just want to thank them for there excellent and outstanding service and there caring way of doing business all your salespeople and managers should be like them. Thankyou again Evelyn and Max. Hope to see you both again in 3yrs to buy another honda from both of you.
melch
Dec 25, 2010
I was extremely pleased with my overall experience. Chris and team was able to finalize the deal, prepare paperwork and get me out the door all within one hour. I was was under a very tight time schedule and they were all worked efficiently while still paying attention to detail. My only regret was that I did not have more time to spend with the team as I was very comfortable with the sales team.
Jdurgin
Dec 23, 2010
This is my 6th vehicle purchase from Kay Honda in Eatontown. Norman was a true professional. No pressure and he listened to our needs before helping us decide on a vehicle. Where most salesmen I would recommend seeing Norman if you make the trip to Kay in Eatontown
wpaszkiewicz
Dec 17, 2010
Charles Henninger warmly greeted me upon my entrance to DHC Kay Honda and that made me want to do business with him. He knew alot about the specific car I was interested in and he didn't try to push me into a sale. I was shown various styles of the model I wanted and took a test drive. He explained the various ways one buys a car, ie: financing, leasing etc and he made an attractive offer. The paper work was handeled in a very efficient manner as well.Charles made buying my first brand-new car an easy and great experience.
lawgranit
Dec 15, 2010
I was shopping for a car for two weeks and met with many salesmen at all different dealers and I found Terry to be the nicest and most honest salesmen that I met. I understand the position of a salesperson more than most because I am a purchaser for a living. I know their limitations and directions often make them have to fib a bit to get the deal. I felt that Terry (lets say) fibbed less than others and with that gained more of my trust than other sales people. Along with Honda being the better brand, and your salesman Terry being a nice guy I was comfortable in the purchase of my CR-V. Now all I need it for you guys to fix the scratch you put on it!
ccmarineau
Dec 15, 2010
I had a good experience with the help involved in my purchase. Lloyd and Evan were easy to work with they explained things well. They were efficient in preparing the paperwork and vehicle. The reason I put the price was ok is because who doesn't want to pay less for any vehicle. Thank you all at DCH Kay Honda for giving me and my family an opportunity to get a vehicle from your dealership. I will definitely return in the future if needed. Thank you and Happy Holidays to all.
dannie
Dec 15, 2010
Overall experience was great but salesman did not follow through on a couple of things: Never called me when plates were ready to be picked up, was supposed to give me the paperwork for the service performed on the vehicle but I had to go out of my way to get it from another salesman, I was promised a detailing of the vehicle but I had to go to another salesmanto get it done.
newsometom
Dec 14, 2010
Experience was very good in all aspects. The buying experience was fair and quick. My salesman was knowledgeable about the vehicle and the sales process. He took reasonable time with me for testing the car since I had previously test driven the car, however if it had been my first visit I would have need more time. I would recommend to other to have the dealer provide you a list of all the steps and including the warranty information prior to the actual visit for the sale.
rkt711
Dec 14, 2010
This is my second review.... and I want to say that I am happy to write this review! (first review case # 7632\#217648)My first review I was not so sure about this dealership. Not for any specific reason, because of my "fear of being taken advantage of..." It has happened in the past and I did not want it to happen again.On my first review, the "NO" button was checked for recommend the dealership.... This was done in error. If you would please update your records, I would greatly appreciate it. I have already recommended LLyod and the dealership to my parents when they mentioned they were interested in a minivan. My husband and i both recommended Honda - highly - and that they should go to DCH Honda in Eatontown and talk to Lloyd.Thanks for your help!Next, I thought there was a discrepancy with the pricing on the internet. I left that in my comments as to me not being fully satisfied. Again, it was more a fear than anything. BUT I have to say, I am VERY impressed with LLoyd and DCH Honda in Eatontown. After reading my review, Llyod personally called me to discuss my "dissatisfaction". I was completely impressed. After being taken advantage of in the past, I have simply lost "my fight" ... I just assumed all car dealerships took advantage of customers, and I just needed to accept it.I am happy to say that Llyod and DCH Honda in Eatontown have restored my faith in Car dealerships. Lloyd spoke to me about my concerns and reconciled them. He even went up and above what needed to be done and I am very grateful. From day one, Llyod was a nice guy and not a pushy sales man. He did what he could to get us the car we wanted for the price we wanted and I appreciate it. As much as I hate dealing with "sales", I will be happy to go back to LLyod in the future.Thank you!
rectalogic
Dec 13, 2010
The week before I had a bad experience with Planet Honda in Union NJ - they were bait and switching using the AAA buyers program and were high pressure. Louis at Kay Honda was so relaxed and friendly - gave me the price I wanted and then some, didn't try to tack on any of "extras" or hidden fees. Very straightforward and honest - so refreshing in a car dealer!
georgeaccord
Dec 13, 2010
I had a really great experience at Eatontown DCH Kay Honda. Our knowledgeable salesman, Marc Fiorilli, took a lot of time with me, answering all my questions.Best dealership experience I've ever had. Easy process and good price. Thanks Marc Fiorilli.
dyuscavitch
Dec 12, 2010
Did most of negotiation over IM and they delivered a price that expected would change when I went to the dealership. To my surprise no changes and smooth sailing all around. Great personnel and extremely knowledgable. Difficult to complete such a smooth transaction with dealerships in this current market environment. Will do business again, but given it's a Honda, won't be for another 10-15 years :)
w smith
Dec 12, 2010
It was great working with Lloyd McCracken. He was very pleasant. I was comfortable working with him.He gave me all the information I needed.He contacted me frequently.I would reccommend him to others. He was an excellent salesperson.I did not like going thru the extended warranty session. I do not even remember the name of the person I met. It made me feel as if maybe the belief I always had in Honda as being a great car was misguided. I have had more than 5 Hondas and never had a serious problem. Now I am not sure if my choice of cars will be so problem-free.
mitsiopoulos
Dec 7, 2010
Marty Wolf was a pleasure to work with. He was very knowledgable about the vehicle and was able to answer any questions we had. He made the whole process of buying the Pilot very easy. I would definitely recommend him and your dealership to my friends and family.
awichnick
Dec 7, 2010
Charles was fantastic to work with! Very knowledgeable about the car and easy to communicate with. Had a wonderful experience and could not be more satisfied with my purchase. Thank you, Charles! I'll be looking for you in 30 months when my lease is up :)
Lynnjmws
Dec 6, 2010
The staff at Kay Honda, from the sales rep, to the Extended Warranty agent, was delightful to work with. Our negotiations were respectful, comfortable, and thoughtful without aggressive sales tactics or bait and switch techniques. This was the first time we purchased a car through the Costco program and we highly recommend the service, and Kay Honda, in particular, to anyone thinking about buying a new car. The Pilot is a dream to drive and we know we will enjoy using it for a long time.
lisagog
Dec 5, 2010
I was looking for a new car with no money to put down. The deals that they were having were great. Louis was more then helpful in helping me find the right car to fit my budget and my style. He not only just showed cars online but also took us out in the cold with a flashlight to see the different colors the car came in so that we could see what they looked like in person. We were in and out and i could not be more then satisfied with the level of friendliness and customer service that was given.
m.chang
Dec 5, 2010
My husband and I just bought a new car from DCH Kay Honda few days ago. So far, our overall experience with this dealer was very good. The sales person, Andrew Ly, was very helpful and patient in answering all our questions. He is very responsible and courteous. We will recommend your dealership to all our friends.
santangelor
Dec 3, 2010
It's the first time I have dealt with DCH. Overall experience was very good. The sales person, Marty, was very helpful in answering all my questions. He was patient couteous and had a good sense of humor. I actually had a better price from another group but decided to go with DCH because of Marty. The finance guy, Chris, was very good as well. I know he gets paid to upsell, he was thoruough and courteous. First time I have not found unwanted items added to the financing cost. Key to our long term relationship for my wife will be the service area. We are scheduled for May. Their are two dealers in the area we will not visit because of her expereince getting the car serviced. Laura has already recommended you dealership to two friends.Thanks
dealersurvey
Dec 3, 2010
Dealership understood my needs as well as my budget and worked hard to make the deal happen. After the deal looked dead as I was leaving teh dealership Eric said he would call me with other possibilities that he had in mind. He followed up the next morning with a call that led to making a deal happen
dr_m14
Dec 2, 2010
what I liked about Honda dealership, that I dealt with, is that they didn't waste my time in negotiations; also, they were direct and clear about the price and terms and everything. In addition, they were really friendly people and well-organized. Honda dealership that I dealt with let me believe that Honda is the best car company which you would not have any hard time dealing with; also, the deals that Honda has are really great and match with everyone's ability and can make customers satisfied with the deal and the service they get.
flmartins
Dec 2, 2010
So far my experience with this dealer has been very good. I've been looking for a used car for about 7 months. DCH Kay sold me the pre-owned vehicle at a great price without any haggling. Also, they were very personable. I will see how well their service is when I bring the car back for a part they promised to replace. Also, I just found out that the front 12V power socket is not working. I will have to see how they handle that, but I'm expecting that they will satisfy me.
gajkhj
Dec 2, 2010
This was the best experience I have had purchasing a car. I used the internet for my price quote and basic negotiation which lessened the stress of purchasing a vehicle tremendously. My sales person was very knowledgeable about the product and did not pressure me to make the purchase. I will recommend this dealership to all my friends and use for my next purchase.
jjydixon2
Dec 2, 2010
All whom I delt with were exceptional from the top down. Very cordial, informative and downright nice. If you had a rating higher then 5, that would have been my choice. George Rodriguez is a remarkable leader I can see it in how I was treated by all and noticeing how high the moral is. Marty Wolf was very informative and very friendly.
eleszczak
Dec 1, 2010
Employees were not pushey (very courteous & helpful). Ive purchased over 20 new autos to date and hate the phony bargining experience. This was my third internet assisted purchase and what a difference. Used to dread the all day stupid game of bargining for an auto. It's time this whole industry grew up in that area. Makes you all look shadey. The internet experience is great. Receive a quote and then basically sign on the dotted line. My salesman explained everything. The best was he lived up to the internet quoted price. The young lady that handled the finance portion of the deal was extremly nice. Explained all aspects of the loan & interest. Was not pushey on the optional items(extended warranty, lojack) etc. I was presented with a clean (inside and out vehicle). My salesman explained all the bells and buzzers and service indicators. My salesman helped me clean out my trade in auto. Even removed the plates.Would recommend this dealership to all my friends & family. A refreshing experience. Sincerely,Ed Leszczak
mcastoro
Nov 30, 2010
The salesperson met us at the door and was personable. He listened carefully to our needs. Charles did not pressure us in any way. He impressed us with his knowledge of Honda products as well as comparing Hondas to other vehicles. During the test drive, he made us comfortable with the vehicle. He handled the sales negotiation in a factual and kind manner. He gave a good offer on our trade-in and a good price on the new vehicle. Once we took delivery of the car, Charles was very thorough in his explanations of the cars features. All the initial set up procedures were done in an efficient manner. Thank you, Charles, for an exceptional sales experience.
laurca49
Nov 29, 2010
We received an offer in the mail for our upcoming Honda lease expiration in Jan. 2011 but decided to check out the offer because it was only running thru Nov 1/10. When we went to the dealership, Andrew was kind enough to go over our possibilities based on our monthly payments that we ended up with a good deal. We also came along with our oldest son (who was looking for a car) and after checking out some cars, we ended up with another lease for him too. So, we came in for one car and ended up with two because of the great team effort and ease of transaction.
marisacc
Nov 29, 2010
The overall experience was good. I got the car I wanted in the color I wanted. I'm very happy. I would purchase again here and recommend to a friend. Our sales person was very helpful. it was a good experience. I wish the process didn't take as long. I don't feel this was any fault of the salesperson or dealership. It just seems to take a long time at any dealership.
Jamnj3303
Nov 29, 2010
During my process to buy the car. The process took too long. On Friday, November 27, 2010 Terry knew I was coming at 10am to buy the car. I was 15 minutes late. Knowing already what car to prep, it should not have taken 3 hours to buy and leave with the car. I left the dearship little after 1pm. The waiting process needs to be streamlined. Otherwise, everyone was extremely friendly and I would recommend your staff.John
jcs116
Nov 29, 2010
I told the rep that I could not afford anything over $500 so they did their best to keep it by $500 a month payment. They were very knowledgable of their work, they knew most of the answer from the questions that I had and if they were uncertain they made sure they gave me the right info.
NikkiBizz
Nov 28, 2010
Great dealership experience. No pressure, very helpful and informative staff. Made for a very pleasant shopping and purchasing experience. Norman was exceptionally helpful, very friendly. Dealership allowed us to place the car on 'hold' while we went to another dealership to test drive a competitor the same day. The test drive sealed the deal, and we went back and put a deposit on our CR-V the within a few hours.
cbrondi
Nov 27, 2010
great service ok now you guys are starting to tick me off you've got a lot of nerve asking your customers to keep typing all right, so whovever thought up this cock-a-mamie requirement should be sent back to customer relationship management one-oh-one.. ok, now?
jbasmagy
Nov 24, 2010
This is the 4th car we have purchased from Charlie. As usual he was very effecient and helpful. He got me a great deal and I was extremely satified with the quality of work. I had a wonderful overall experience. I would definitely be back again soon when another lease of mine is up in July.
miken2jz
Nov 24, 2010
Quick, efficient and friendly salesperson. Not a pressure salesperson! I would recommend this sales person to family and friends. The sales person was available immediately upon request to address minor concerns. I look forward to continuing to work with this dealership and its friendly staff.
katrog612
Nov 22, 2010
Michael Fabian, my salesman, is very knowledgeable and very friendly. He answered all my questions and mentioned things that I did not think to ask about. Luke, the finance manager, was very friendly and he also answered all my questions. DCH Kay Honda is a pleasant place to buy a car from.
robbyramone
Nov 22, 2010
Everyone at DCH Honda was very very helpful, knowledgeable and courteous. We were very happy with the leasing process and the deal we received on our Civic. We would definitely recommend the dealership and our salesman to friends and we will ourselves do business with them again.
justintime119
Nov 20, 2010
Using the Internet was a pleasure for. It allowed me to research the autos I was interested in buying.My total time spent at dealer from the time I drove away with my car 4 hours.That included my trip to my bank for check.This is the second car I've bought using the internet and Kay Honda. Thanks for the pleasant experience. Wayne & Joyce Cormey
jo471
Nov 19, 2010
This was my third lease with this dealership and the sales person was much more helpful then the one from three years ago. He answered all my questions. He also has called me since to make sure everything is going ok.He also sold me the car that I was looking for after listening to my comments from my last lease experience.
rsaporito
Nov 18, 2010
This is the my third Honda Accord lease with Marty Wolf. He is an outstanding salesman. His honesty and integrity brings me back to Honda each time. He is outstanding in many ways: by providing excellent customer service; through his knowledge of the product lines of the Honda cars, and he is very warm and friendly. Marty is a man of character, and has always gone the extra mile to get me a good deal, and have me leave as a satisfied customer. Honda should be very proud to have Marty on their team.
billat0169
Nov 18, 2010
Kay Honda is amazing. I e-mailed Bill and inquired about the car. He got right back to me. Gave me all the numbers for the new lease and taking back my leased pilot a month early. I left a message with Bill that I was on my way in. When I arrived Bill was busy with another customer. He immediately lead me to lloyd even though I am sure it cost him at least part of his commision.( Very classy) Lloyd Stuck to all the exact prices Bill quoted. Lloyd was totally professional and personable. Finally I meet Angela to sign all the papers. It was more of a visit with her than a business transaction. She made it enjoyable and hassel free. I could not be more pleased with the way I was treated by everyone. Thank you all Sincerely William Hetherington
rbrainee820
Nov 15, 2010
I had a very stress free and cooperative experience purchasing my Civic at DCH Kay Honda. I found the staff to be pleasant and helpful. My car was shown to me in perfect condition and my salesman answered any questions I had. I would definitely recommend DCH Kay Honda to anyone who is looking for a Honda.
070168
Nov 13, 2010
Employees at dealership are very friendly. Answered all of our questions, had a lot of patients and understanding. Overall it was a very easy experience. They go above and beyond for their customers. Great experience working with Chris and Edmond, would highly recommend them!
1jimbo1
Nov 13, 2010
Past deals with this dealership have always been extremely positive and I will continue to use them both personally and professionally. Michael Fabian was very helpful in the leasing process and when we took delivery he showed us features and how to best enjoy our new Honda.The only problem is this survey and me trying to register a user name and password 6 times!!!
Bill Williamson
Nov 9, 2010
Buying a car is not always the best experience one can have.....in this case it was almost fun.... mike and luke were very helpful in explaining everything and in the end, i feel we got a very good price and am very happy with the car.. i will recommend you to anyone who is in the market for a car.. we will definitely be back when the lease is up.....
sjh111
Nov 8, 2010
The staff was very helpful during the process of test driving various cars and they helped me narrow down the selection to the car that was best suited for my needs. I will definitely consider Kay Honda again when it is time for my next vehicle purchase.
FitAutoSmith
Nov 8, 2010
As a first time leaser I felt very comfortable working with Mr Fabian on the process. I felt no pressure or intimidation, and best of all I felt no confusion with anything because the sales representative was very clear, concise, descriptive, and honest as possible during the arrangement.
Edfody
Nov 7, 2010
Two probloems; One thre was no owner's manual in the vehicle. Although we were willing to absorb the overnight FedEx costs and were told the manual would be in our hands in a day 0or two, it never happened. We did finally receive the item a week later and by FedEx Ground.The other came with the leasing monthly amount.Before being enticed with the special 36 month price which was then lowered a bit more in conversations with the Manager, we should have been told that the rate was only available to lessees who had a credit rating of 720 or higher. That would have made our experience on the financial,side much m0ore pleasant.On the whole, our salesman, Chuck (Charles) was most informative, helpful and a person with whom it was very pleasant to deal. We would recommend this dealership to others.
Clodia
Nov 4, 2010
Three years and our 2nd Pilot from this dealer, our expiriense has beentotally satisfying.The service, sales personnel, and management are proffetionals,courtious, and attentive to yours needs. They welcome you with a smile.They worked with our budget andI got a great price for our new Pilot.I recommend this dealership for all your auto needs.Finally, they have the best salesperson; Armado is great!Thank you DCH Eatontown !!!
laquequia
Nov 3, 2010
Although there were a couple of small glitches, one being with paperwork, the other with a bit of parts ordering confusion, I found the personnel, responsive, courteous and very professional. I was able to get an excellent price on the exact the car I wanted. I would absolutely recommend this dealership and the people I worked with in particular without reservation and will continue to be a customer.
thecommish
Oct 30, 2010
The salesman, sales manager & all others involved with the sale did their utmost to assure my total satisfaction with the vehicle & the final deal that was done. It could not have gone any smoother. I would surely recommend this dealership to anyone looking to purchase a Honda product.
sangjlee
Oct 29, 2010
It was pleasure to work with Andrew.He was very accomodating to our concerns and needs in every aspect.He came through with all he could in his position to make the deal a success.I was particularly impressed by his honesty and professionalism.Two very big thumbs up!!Thanks,Sang Lee
svmarino
Oct 27, 2010
From the moment we walked in the door at DCH Kay Honda, we were treated with courteousness, friendliness and respect. Evelyn Wallis and Bill Sperling worked tirelessly to ensure we were getting the vehicle we wanted at a fair price. Their professionalism and superb customer service that were offered are reasons we would highly recommend DCH Kay Honda dealership.
mrsfaul
Oct 27, 2010
My husband and I had been shopping for a new Honda Pilot, and had spoken to salesmen at other dealerships. In the process, we found Kay Honda and spoke with Louis Cuevas. He was professional and polite throughout the buying process. Fortunately for us, the price was right, the best one we had gotten. My husband and I lease cars all the time and have dealt with a lot of salesmen in the past. Mr. Cuevas was a pleasure to deal with and I plan to recommend him to other friends and family!
cwhyte406
Oct 26, 2010
Everyone at the dealership went out of their way to be helpful. Everything about the Honda fit was explained in detail and I was shown all the functions. The financing and paperwork went smoothly and they also took care of changing over my auto insurance for me. I would, and already have, recommended Kay Honda to a few people.
tamarakristine
Oct 25, 2010
Edmond Lee was a pleasure to work with. He took the time to educate me about Honda, the car, and helped me with a great leasing deal. I appreciated the time he took to help me find the perfect car for me. I felt that Edmond was very honest, knowledgeable, and thoughtful with my time. I will absolutely recommend him to my family and friends.
glenmick
Oct 23, 2010
From start to finish, my entire sales experience at Kay Honda was first-class. The salesman, Lloyd, was extremely knowledgeable about the car and had a great attitude with no high-pressure. He gave me a rock-bottom price with very little haggling. The car itself was impeccable when delivered and, to top it off, they (Lloyd and Max) even delivered the car to my door! I was treated like royalty from start to finish and am very happy with both my new 2010 Honda Accord Crosstour and Kay Honda.
KStrat2258
Oct 23, 2010
Excellent, excellent, excellent dealer! I went to Schwartz Mazda before stopping off at DCH Kay Honda, and felt very pressured and uncomfortable at Schwartz. Furthermore, the employee at Schwartz that I worked with was not knowledgeable, nor professional, and ended up playing the "please buy a card so my family can have dinner tonight" card. It was a terrible experience.Then I arrived at DCH Kay Honda, where everyone I spoke with was courteous and helpful. Edmond Lee was professional but also made me feel comfortable for the entire process. He didn't hide anything from me, and was honest from the start. We worked out a great price, and he called me frequently after the purchase to ensure that everything is going well with my new car. I know where I'll be buying my new cars for years to come! And a special thanks again to Edmond Lee - my father and I both agree, he was the best car salesman either of us have ever dealt with! A+++!
pamhayes1
Oct 23, 2010
Great experience. Would difinately recomend this dealership and sale rep to others.Third Honda product and luxery product without the luxery price tag.Sales team really tries to work with you and within you budget to make the best possible deal. A win win for everyone.
nivpollack
Oct 21, 2010
Big thanks to Todd Caruso for helping us purchase our new 2011 Pilot at a great price. Todd was very helpful and courteous throughout the process, and had a great attitude. I highly recommend this dealership. We have Honda dealership near us (Hamilton Honda) but they were unable to meet DCH price and recommend that we will buy from DCH, so we did although it is 45min away, ? We had a good experience, they were able to locate the car we wanted in a day. The guys at the dealership were very nice and helpful. I highly recommend this dealership!
epeterson
Oct 20, 2010
We came in just looking, and we left with a great car for a good price. Terry and Mark made the whole process easy and stress-free. I believe a good salesperson listens to what his customer wants and delivers with the best possible price, and that's just what I experienced at Kay Honda.
worldrita
Oct 19, 2010
It was a pleasure to walk into the dealership and be treated well. My wife and I were trading in our 1996 Honda Civic, and we were very happy the price offered for a new 2010 Insight. The car fit our needs and desire for a solid hybrid car. One item to note... We were extremely frustrated about the fact that our "Check TPMS" warning light came on within 10 minutes of leaving the dealership. This light remained on for three days, though I repeatedly check the pressure of all tires, including the spare. Upon returning to the dealership on the third day, I was told that the system was not calibrated correctly. I would recommend this gets discussed at reviews and meetings, because it is frustrating to new car buyers, and it seems that this is not uncommon. The service manager indicated it happens enough to the point where he knew exactly what it was.Aside from the above mentioned item, a great car so far.
rborzone
Oct 18, 2010
Andrew was very helpful, honest, and made purchasing the car very easy and enjoyable. He always returned phone calls and provided the information requested. He also went out of his way to get us the exact car we wanted, even when it was no on his lot.
nok126
Oct 18, 2010
So far we're very please with the purchase of a nearly new car-the Pilot-2003. Overall experience with your service was great, especially with Patrick who was our Sale Rep. He was courteous, knowledgable and seemed to be honest to a customer. Originally we didn't know what type of car we should own.We had a budget- the price we could afford it. Patrick was very patience in making a decision and he was able to satisfy our needed. Next year my daughter-Plair will be driving. We definitely will go back to continue with your service and we would recommend your dealer to a family and friends.Thanks,Nok
nkroll
Oct 15, 2010
David was very helpful, and went above and beyond to get us the price we needed to complete the transaction. I would definately recommend him to any potential purchaser. Thanks again for the help, and I am sure we will see you again within a few years.
Adibesa
Oct 15, 2010
The service was excellent, the process was very smooth and streamlined. The sales person was knowledgeable about the vehicle and showed me all its features. The finance team was very helpful in getting me approved making it possible to make the purchase. I would recommend DCH Kay Honda to anyone for a quick and transparent transaction.
Jats
Oct 13, 2010
Lloyd provided excellent customer service. He had indepth understanding of the new odyssey as well as prior models...very passionate about cars. Honest guy ! He spend lot of answering all questions. Will recommend friends/family for any honda needs.
maitriptl
Oct 12, 2010
I already had taken my first Used Car from this dealer and I found my car was very good.As my first experience was better I didnt wanted to go to other dealers.I found the service is good and also there was no such talks which make us felt that we are getting cheated.
loufiumara
Oct 10, 2010
LLoyd was very knowledgeable of not only the vehicle we were interested in purchasing but also in the cuurent inventory of either 2009 and 2010 vehicles. LLoyd was very upfront with his sales approach and did not waste our time with gimmicks or tricks to get us to purchase the vehicle. The sales process was very smooth and quick. We feel like we got a good deal and were not badgered to make the purchase.
andena8r
Oct 7, 2010
Andrew was my sales person and probably the best car salesman in all of New Jersey. No pressure, just stated the facts and tried to help me out as much a possible. He gave me tremendous details about the car I was interested in and made me feel comfortable during my whole visit. Thanks again.
Jose846
Oct 4, 2010
Quote request was made through internet. Salesman contacted me within minutes and was ready with a quote. Graciously spent as much time with me on the phone answering all my questions. When I arrived at the dealership to test drive the car and finalize the purchase, all the info discussed on the phone held true. I never felt pressured, I was comfortable during the entire process and am very satisfied with my purchase.
karenkaczka
Oct 3, 2010
I had a great experience working with Andrew Ly. Andrew answered all my questionswith confidnce. Which made me feel reassured that I was making the right choice by choosing my Honda Civic. He went over pricing, making sure I understood everything about my new honda and lease agreement. Which made me feel great that I was making the right choice ! Thanks DCH and Andrew !-Karen
rjacobson
Oct 2, 2010
Lloyd was very friendly, fair and knowledgeable. I had originally gone on line, and he was responsive. He also seemed very honest and fair. I would have liked more money for my trade-in, but I don't think he had the last word on that. Other than that, the financing seems fair.
KaiEng2010
Oct 1, 2010
I typically buy a new car and keep it for 10 years, and as such I do my car shopping very thoroughly. I had planned to buy a reliable compact car (Honda FIT, Toyota Yaris, Nissan Versa or Ford Fiesta). I visited at least 6 or 7 dealers for these different models and choices. I test drove the FIT at this Honda dealer and felt that it was not the right choice. But due to the outstanding customer service I received, I went back 3 times and eventually test drove a 4-wheel drive Honda CR-V, and was very happy with it. I did not expect to buy the car on the spot but the price negotiations went much better than I anticipated. They accepted my counter offer without any hassle. Unlike other dealers, this one is just much more pleasant to deal with. I accomplished exactly what I set out to do, getting a great car at a great price with superb customer service.
margaretac06
Oct 1, 2010
EVELYN WAS VERY KNOWLEDGE ABOUT YOUR DEALERSHIP AND ALSO ABOUT THE CAR. VERY HELPFUL WITH THE PAPER WORK AND MADE MY DECISION EASY. SHE KNEW MY BUDGET AND WAS ABLE TO ACCOMODATE ME. I AM EXTREMELY HAPPY WITH MY ACCORD. EVERYONE I MEET AT YOUR DEALERSHIP WAS VERY FRIENDLY AND VERY HELPFUL. I WOULD RECOMEND YOUR DEALERSHIP TO MY FRIENDS AND FAMILY.
egudanowski
Oct 1, 2010
A great car buying experience. No pressure, good price, friendly staff. Just went in for a test drive, ended up buying a coupe the next day. Both cars were fairly priced. Financing rates were much better than the Nissan dealer I went to. Overall a very positive experience. I would definitely recommend this dealer.
teserraty
Sep 29, 2010
last year we leased a CRV from this dealer. I was so satisfied that I my sister and her husband also purchased a CRV. Lloyd McCraken provided them with great service as well. We are so happy with the quality of the Honda vehicles, this is our third Honda, and the service we received last year, that we went back this year. Lloyd made the process simple and quickly.
robert benner
Sep 28, 2010
My experience with the dealership and the salesperson,Armando Lopez, was from the very first meeting a very pleasant experience. The dealership environment was open and professional. My salesperson Armando was excellent. He listened to what I said before making any type of sales pitch and therefore his responses were right on target and meaningful to me.I felt he valued both my time and opinion regarding what I was looking for in the purchase of a new car. He made the buying experience a comfortable one and one in which I felt he actually had my best interest in over either his or the dealership.I would not hesitate to recommend both Armando and the dealership to anyone.
praswant
Sep 27, 2010
The sales person's persistence and easy to work with, positive attitude,love to say soothing voice of the salesperson, easy environment at the dealership, accomodating flexible nature of the sales and finance department, pleasant follow up after the sale was complete, made this sale
metsfan182
Sep 25, 2010
mr ly was an excellent salesman. he explained the ins and outs of the car i wished to purchase and was very knowledgeable. mr ly explained the differences between the ex and lx and ex-l. mr. ly knew our names and did not forget them when we returned to the dealer. he is an asset to dch kay honda. mr brodbeck is the internet sales mananger.he is also a gentleman and a pleasure to deal with. he makes sure you are happy with the service and the car that you choose to purchase. he is also an asset to dch kay honda. i would recommend that all people interested in purchasing a honda in the monmouth county nj area head on over to dch kay honda and see these two individuals.
JoeWisa
Sep 22, 2010
Mike was very helpful and very understanding to our need. Bill (the manager) is another great person to deal with. They both helped us so much in trading in our old car at a reasonable price which made the transaction easier. Mike spent long time with us in two days to reach the best deal and to make us satisfied. The price I got for 2010 Accord from Kay Honda was unbeatable at other Honda dealers. I will recommend this dealership for my friends and family just as two of my friends recommended them for me. Service is great, people are friendly, and this was a great experience. I will go there whenever I need to buy another Honda.Just do your homework and ask about the best price around and they will beat it for you. Good Luck!
cstopyra1
Sep 21, 2010
Chuck did a wonderful job making me feel comfortable and at ease with my purchase. He was friendly and made the lengthy process of filling out all of the paperwork go by quickly. He was knowledgeable and helpful in answering all of my questions and addressing all of my concerns. He went above and beyond to find me the exact model and color I wanted for my vehicle by contacting other dealerships. It made my car buying experience that much better to get exactly what I wanted even though the specific dealership I went to did not have the car I was looking for.
Chris Brower
Sep 15, 2010
Purchase of vehicle was good. The only negative was the car was not properly cleaned prior to pick up. The wheels still had adhesive on them and the windshield was not properly cleaned. This portion of the review is moronical. You do not need to have 250 characters. Some people make their point with less.
kkumar241
Sep 14, 2010
The total experience of getting the vehicle , a 2010 honda odyssey was very good.Mike Fabian was the person who helped us , he was extremely nice and professional at all times and explained to us the various features of the vehicle.We also got the best price and interest rate for the vehicle, All in all it was a very pleasant experience.i would highly recommend DCH kay honda to anyone.
SeaOdyssey
Sep 14, 2010
We had narrowed down our choice to a 2010 Outback or Odyssey. Having had an Odyssey for 10 years with virtually no issues, we decided on another Odyssey.Michael Fabian handled our entire transaction and we couldn't have had a more professional experience. The management honored our internet quote over the phone (time and price is the MOST important to us). After agreeing on the price; we went in, test drove, requested several options, and purchased - DONE. A clean and pleasurable car buying experience! My recommendation; do your homework, know what you want, what it costs, and what incentives are available. It put the fun back in car buying.
amramina
Sep 12, 2010
I had a great experience with DCH Kay Honda. Their internet sales professionals, Bill Knier and Lloyd McCraken, were a pleasure to work with. They provided a great price up front with no hidden gotcha's. Luke in finance answered all our questions in a very friendly no pressure manner. I highly recommend DCH Kay Honda to all my co-workers and friends.
j9wall
Sep 12, 2010
My husband and I met with sales representative Andrew Ly at the dealership DCH Kay Honda in Eatontown,NJ. Andrew was extremely courteous, patient and knowledgeable about each Honda. Once we tested out the Honda Pilot my family fell in love with it. My husband and I decided to make a purchase the same day and Andrew made the buying experience fast, easy and totally pleasurable. Andrew made it possible for the car to be ready in one hour while we took care of all the paper work. We couldn't get over how fantastic his service had been. We will totally recommened Andrew to our friends and family. Andrew Ly is definitely an asset to any dealership. Thanks again Andrew for making our experience such an incredible one!!! Fondly,The Wallaces
Colin Day
Sep 10, 2010
Only complaint was around the busyness at the dealer, but it was Labour Day, so that probably should have been expected. Knew I was going to buy the car, and just wanted to come in to get the right price, get the paperwork together, and sign. Had to wait for other customers to clear before I could do this, despite trying to set a time to come in. Sales rep was very apologetic, so give him credit on that.
sharibnj
Sep 8, 2010
Wonderful, stress-free experience. Andrew was great - listened to what I wanted and then delivered without a hassle. I didn't need to meet with multiple sales managers and there were no hidden add-ons. The car was delivered on time and in great condition. A minor problem with the car was fixed the next day as soon as I arrived.
Suzanne Mary
Sep 8, 2010
One of our best buying experiences ever!!! Everyone at the Kay Honda Dealership wasprofessional and friendly. Our salesperson, Marty Wolf was a gem. He didn't rushour decision, but was forthright with all the information we needed and pleasantthroughout the whole buying process.
hgbrown
Sep 7, 2010
Eric Soares of this dealership (DCH Kay Honda) did an excellent job of helping me find the right used car for my son. He merely supported us in our inquiries, and let the car sell itself -- no pressure sales job, and no last minute "tricks" with the numbers. He answered all our questions, and worked with his management to make us a very fair offer. He struck a reasonable balance between our needs and the needs of his dealership, both on the overall price and on some additional requested repairs. (I admittedly did end up spending more than I had originally hoped to, but I'm convinced the quality of the vehicle justifies the additional investment.) I've also purchased a new car from this dealership in the past, and have used them numerous times for service. They have been consistently fair and professional, and this experience was no different -- I recommend them highly.
LisavBrug
Sep 6, 2010
This was our first experience with using internet sales for the purchase of a new car. We were very pleased with how the dealerships returned price quotes and Lloyd presented us with the best deal via email. Then, when we got to the dealership, he was able to do even better. He explained the pros and cons of leasing to us so clearly that we were comfortable leasing our first car. He went over the details of the car and the hybrid technology with us without any pressure for a commitment. The processing took far less time than we expected and we were able to drive home with our new car. This was a good experience.
lherman818
Sep 5, 2010
I purchased my car through Costco and had a very good experience. Bill was very friendly and informative and helpful. The financing team was flexible in meeting my needs as I was trading in my car, which I owed money on, and putting some money down.
rbloom
Sep 4, 2010
Bill was responsive and forthright. The price was reasonable and there did not appear to any contingencies. There was no hard sale. The vehicle that we discussed was available at the dealership when I arrived and the price that was quoted was adhered to.
Greg D'Elia
Sep 4, 2010
The best customer service I ever received in 25 years of new car buying. A very honest and stand up dealership!! I feel I received the best price on the odyssey of any dealership. I will refer this dealership to all my friends and family that is in the market for a new Honda. Theses guys are the BEST out there.
stacie.greenberg
Sep 3, 2010
Edmond was very fair, nice to deal with and patient. Edmond helped to negotiate the price that we wanted. He was helpful and informative by showing us all of the Honda Accords in the lot so we could see the different colors and interiors. Edmond also took his time to show us the features of the car we bought even though this was after the closing time of the dealership.
juasp2
Sep 2, 2010
I came in to lease a 2010 Honda Accord LX. The sales representative was attentive and answered all my questions. The financing department was thorough and went over all my options. From the time I walked in the door, I was driving away in my new car within an hour and a half.
marcih
Sep 2, 2010
Pat Connelly was a pleasure doing business with. He was friendly, honest and extremely helpful right from the beginning and deserves to be recognized for being so genuine. He went out of his way to make sure I was getting exactly what I asked for and there was never a question in my mind that he wasn't being sincere. I went shopping at many dealerships and can honeslty say I bought the car from this dealer because of his hard work and commitment to helping me.Thank you for everything.Sincerely, Marci Hersh
bsmithnyc
Sep 2, 2010
I originally worked with another sales rep who was also very cordial and very helpful on the product benefits. My wife and I had test driven with him (Arturio??? - Sorry. Not at home and don't have his info). The following day he was not available but Chuck had called him at home to let him know he was going to work with me (important for me to make sure those involved are credited). Chcuk was very helpful on helping to choose the right features within the Odyssey we purchased. He was also helpful in providing the pricing details that were important for me in comparing Honda vs. other manufacturers and other cars as well as with the closing. I had little expectations on buying Honda. Never felt pressured and felt the whole process was easy and consultative.My hope is the whole lease period (especially service) is the same experience as the sales process.
adityaahluwalia
Aug 31, 2010
Treated with extreme courtesy by Dave. All questions asnwered competently. Quick and efficient transaction. No surprises! All colors available to choose from. Financing was a breeze. Kudos to the entire staff at DCH Kay Honda. Will certainly recommend to others.
kmundo
Aug 31, 2010
My parents had just leased a CRV a couple weeks ago and referred me to this dealership. This was the first time I took charge of purchasing my car, and everyone made me feel very comfortable. Lloyd was very respectful, explained the different price points clearly, and was very transparent about all the paperwork (selling price, fees, taxes, etc). The finance manager, Angelina, was a little pushy regarding the different warranty upgrades, but I guess that's expected. I feel like I got a fair price on the CRV, and even though my parents were with me, I felt like I was able to hold my own and they really didn't need to be there. All in all it was a very pleasant experience and I am glad I chose a Honda and this dealership.
Charles Banks
Aug 30, 2010
I found both Andrew and Angela to be very professional, accomodating, friendly,informative and knowledgeable. They made what I expected to be a stressful experience into a relaxed, almost pleasant encounter. I would highly recommend that any friend or relative looking for a Honda should contact Andrew at this dealership.
wandathewitch
Aug 30, 2010
I pretty much knew what I wanted when I got there. I've owned several Hondas before. But being a woman buying a car alone can be intimidating. This was not at all imtimidating. Michael Reynolds was wonderful. No pressure at all. However, walking up the front steps of the dealership with all those salesmen there was interesting. But they were cool.
waynetaylor
Aug 30, 2010
The reason we are very happy with Honda is because we purchased an Odyssey 8 years ago and we are very pleased and still are pleased with the car and how well it has held up. We are also very pleased with your service departement especially Ken Kollack. He has always been very helpful when I bring my car in for repair and keeping me up to date on what needs to be fixed. I always feel like I am given great serice and not being sold or fix things that are not necessary. The whole reason we brought the car (the polit) is becuase of Kenny and his service department. My husband is so confident in the service department also the he brings his Nissan to be fixed their also.
wl505
Aug 29, 2010
Our salesman, Mr. Bill Knier, made our entire experience leasing our new Honda Pilot, a most positive and pleasant procedure. Mr. Knier was informative, knowledgeable, and answered all our concerns. The entire workforce including the manager and other employees were all very pleasant to work with. As a result, we had a most positive experience. We are very happy with our new SUV.Helen & Bill Litts
margo008
Aug 24, 2010
Evelyn and Bill made the whole experience of leasing a car a pleasure. When I came in I was just 'window' shopping. My lease on Subaru was ending in a months and one of the cars I was considering leasing was Honda Accord. Both, Evelyn and Bill from the were very professional, knowledgeable and helpful. Most of all they were not 'pushy'. I liked working with both of them......and is why today I'm driving a Honda Accord and I'm very happy with it!!!Thank you Evelyn and Bill!!!Margaret D.
jessicajulewicz
Aug 24, 2010
Everyone, especially the 2 gentlemen mentioned above were a pleasure to work with. Kay Honda make car shopping a positive experience for us. We plan to work with Kay Honda for any future car purchases because of the great team that works there. Thank you for everything.
bfitz
Aug 22, 2010
Lloyd was very helpful in the whole van buying experience. I would recommend him to anyone interested in buying a honda. All of the information that I requested was available even before I set foot into the dealership. This experience has to be one of the best car buying experience for me.
kairavi
Aug 20, 2010
sarahlamm
Aug 17, 2010
This is the best dealership I have ever worked with...no nonsense, excellent customer service, fantastic product. We made a deal quickly, I never felt forced to purchaadditional accessories or warranties I was not interested in...along with the friendliest, most accomodating staff! I don't plan on buying anything but a Honda in the future, and I certainly dont plan on buying one anywhere but DCH Kay Honda. Best car purchase experience ever, thanks again!
kskin
Aug 16, 2010
My salesperson, Patrick Connelly, was very friendly. He walked me around the car lot to show me the all the vehicles that fit my criteria. I found one that I liked and we took it for a test drive. Patrick provided me with the carfax report without me asking for it and also all the service records. The rest of the transaction went smoothly as well.
flaherdj
Aug 16, 2010
I went in with a trade in of a '99 Grand Am. I got a fair offer on it. My saleperson, Mike was very helpful and friendly. When dealing with the finance guy, Max, to get them proof of a current Honda I found him very friendly. I would recommend Mike and DCH Kay Honda to friends and family
HondaFitSimplicity
Aug 16, 2010
The quote for the car was right where it should be; there was no need to haggle the price lower from some artificially high number. Test driving the vehicle was easy and informative. Everyone, from the salesman to the finance manager, was friendly and ready to do what they needed to make the car available in a timely fashion. For past purchases, at other dealerships, I always spent 2-3 hours processing paperwork and waiting for the car to be prepared. At DCH Kay, I was probably out in an hour and a half. The salesman explained and demonstrated the car features to me, too.
sodrick
Aug 15, 2010
Armando was very cordial, knowledgable, and professional. He was able to answer all our questions to our satisfaction. We test drove the vehicles and were not subjected to any high pressure sales tactics. Overall, it was a good experience in purchasing a new vehicle.
mnatanagara
Aug 14, 2010
Anthony kept things simple-- no "I need to see my manager," etc. When I produced my information (price, incentives, trade in), he accepted it, and we came to a compromise price. Everything went very smoothly and I was within $500 of what I wanted to pay. The atmosphere at this dealership is far less unctuous than most I've dealt with.
lulu1981
Aug 12, 2010
Charles was very professional.he made the process of buying a car fun and easy. He also found the car and color I wanted quickly. I would love to work with him again. Thank you and I love my car!
pilotgirl
Aug 12, 2010
We received a telephone call from Lloyd McCracken the next day after signing up with the Costco Auto Buying Program. He gave me the Costco discount amount and the price for the vehicle I was interested in. Lloyd set up an appointment to come in and test drive the Honda Pilot. There was no pressure to buy anything. They gave me exactly what I wanted for my trade in. It was without a doubt the most enjoyable car buying experience I ever had. Everyone that we worked with at the dealership was very friendly and helpful. We also met with Mark Mendez. He went over all the extended warranties that were available and helped us decide which one was the best for our needs.
retiredsurfer
Aug 12, 2010
I had a very plesant experience at Kay Honda last night leasing a new car for the first time.I've have always purchased cars cash plus finance. The sales person was very professional and knowlegeable.The best part was that I only had to deal with the sales rep. There was 'nt any sleasy closing managers. I would definitly make a deal like I did with Allen again
bparisi44
Aug 9, 2010
The overall purchase of my 2010 Honda Crosstour was a fair and pleasant experience. Allen Wagner was knowledgable with the vehicle of interest, he was also considerate and patient while we made our decision. I would definately recommend a family member or friend if they are in the market for a new or used vehicle.Thanks
cehird
Aug 9, 2010
Allen Wagner was great...respectful with great listening abilities. There was never any pressure or pushing, which would have been a total turn-off and reason to go elsewhere. Everyone I met at the dealership was extremely helpful and friendly...definitely will recommend this dealership and Allen to friend (and foe) alike! LOL!
jstotz
Aug 6, 2010
From first phone call to driving away in my beautiful CRV and every thing in between the total experience was wonderful. No pressure from anyone.....and that's saying alot these days. I bought from DCH Kay based on price, selection and "classy" way I was treated as a potential customer. yes! I am a very satisfied customer.
Marguerites7
Aug 6, 2010
Anthony Barlowski was very nice and helpful.Everyone has always been very friendly and helpful at KAY Honda.Luke in finanance was very patience with me. Jenna in service is always great!!! I have to say everyone in Kay Honda has always been very nice.
Denis Higgins
Aug 5, 2010
It was a refreshing pleasure to shop at Kay Honda. Pat specifically asked about our needs. There was no feeling of being pressured to make a decision "now". As a retired salesman with 40 years in the field, I found the office environment including the finance as very helpful in understanding all elements of the purchase. You may note I gave the price a 4 (good) rating. The reason is simple to achieve a 5 rating is only possible with a price of "free". Again, the experience was a pleasure. Be assured I will recomend your dealership to my friends. Denis Higgins
friscia
Aug 4, 2010
Our experience was very good from the first internet visit to the signing of the paperwork. Both Bill and Mike were very helpful. Bill showed us cars endlessly in 100 degee weather. Since this was our first honda we had many questions which he answered confidently. When he was called away on a family emergency we were sent to Mike who took over with the sale and set up of which model, color, extras we might want. He was very knowledgeable and he explained that he had worked in a few of the departments such as parts and installation as well as sales. This was very helpful to us. In all we would recommend both these salesmen to our family and friends along with the friendly atmosphere and the ability to walk around the lot and look on our own without high pressure. It was actually fun.
msmith16
Aug 3, 2010
Both Mike Fabian and Mark Mendez were OUTSTANDING. Would recommend both to anybody.Mark was GREAT in working up a price and ewplaining everything in detail! I will make sure I tell everyone that is lookking for a car to come to DCH Kay Honda. Keep up the great work!
chuckc27
Aug 3, 2010
Norman was a joy to deal with. My wife and I were very pleased with our whole experience in leasing our new car and will definately recommend Norman and DCH Kay Honda to our friends and relatives.oooooooooooooooooooooooooooooooooooooooooooh yeah
wsysynjr
Aug 3, 2010
I purchased a 2006 honda mini Van from Evelyn in 2006. I was very happy with my experience and enjoy working with Evelyn when purchasing a vehicle. I did my pricing home work with other dealerships on line but came to Evelyn and will continue to come to Evelyn in the future for my vehicle purchases. Bill Sysyn
normasark
Aug 2, 2010
charles was very helpful, but spoke alittle too much about his personal life. but he did do a great job in making me a honda driver for the first time. so far i enjoy the car very much.i hope to have a good relationship with your dealership as far as service of my car, and if any problens do arise
Diane Testa
Aug 2, 2010
My family and I had such a great experience AGAIN at DCH Honda and Marc was fantastic!...low pressure, friendly, knowledgeable, a pleasure to be around! I thought our last buy from you weas easy, but this was a breeze! Thank You Marc!!! We arrived in the early afternoon, Marc showed us exactly what we asked to see, without trying to get me to buy something different, and by later afternoon I was driving my new car home in the exact style and color I wanted. I felt I got a fair deal on the first time without any hassle (which is not our way anyway) and I feel comfortable to call him at any time with questions. He showed me all the features on the car before I left the lot and never once seemed tired of dealing with us. As an extra bonus, he also got me a surprisingly great trade in value on my old Civic, which made me feel that you stick by your promise of a Honda running for MANY miles and still being a great car. My Civic had 152,000 miles on it and never gave me a minute of trouble!FYI, we were also greeted by a used car salesperson, Peter "somebody" who introduced us to Marc and was also just so accomodating. You have trained your sales personel well or you just plain are treating them right.
Grant Neumann
Aug 2, 2010
Allen was beyond great. We felt comfortable with him immediately. He was sharp and attentive and genuine and gave us options based on our preferences. He never pressured us. He was a pleasure to work with and we'd recommend him to others without question. When we settled on a car, he explained all the features clearly and concisely. Kay Honda is lucky to have him on its team.
mgentile1224
Aug 1, 2010
I began my lease search on the internet. I contact 11 dealers as far south at Toms River and as far north as Edison. My best response was from the Internet Sales Team at DCH Honda. No pressure, no bull_ _ _ t. Both wife and I are very happy with our new CRV. We are in the market for a 2nd lease - preferably a base model Honda Civic with a lease payment of under $185.00/month with O, O, O, O, terms on the lease. Our Toyota lease is up in January 2011 so we'll be stopping by soon. Please begin crunching the #'s for us. Mike and Cathy GentileEatontown, NJmgentile1224atyahoo.com
pventi
Aug 1, 2010
Marty was extremely helpful. He was receptive to my wants and needs and made the process fun and efficient. I always felt that Marty was on my side and was truly trying to get me the best deal possible. He has followed up and has been extremely polite and professional.
peppypatty_2007
Jul 31, 2010
I have already recommended this dealership and the sales person to many of my friends. My experience was absolutely delightful!!! They went above and beyond to help me get my honda and for that I am eternaly greatful!!! I have wanted a Honda Accord since 1990 and finally, I have my Honda Accord, Thanks to Johnny and Evan!!!! :)
DELFINSONRIENTE
Jul 30, 2010
First - Anthony Barlowki is one of the most pleasant Automobile Sales Persons that we have ever met ! Thanks for having him on the Team...Next - We were initially attracted to Honda for the PRICING , but when we saw the STYLING and the DETAILING - we said " this car is for us " GOOD DECISION for a VERY " SWEET RIDE "...Bruce & Alejandra Smith-Grant
Chris Muly
Jul 30, 2010
Please with the we received, the mannerly attention and sales personnel.I would recommend this dealership to anyone. Am please so far with everything. I grew to like the Honda Pilot I turned in and am enjoying my new one with the new features it has.
SandF0216
Jul 29, 2010
David was extremely accommodating and friendly. We were given several different options and payments to choose from for two different vehicles. He advised us on the better choice for us. We are very happy that we chose this dealership and will refer them to friends and family in the future.
egiordano
Jul 29, 2010
I am a returning customer to DCH Kay Honda. Norman Lehrman was an excellent sales representative for DCH Kay Honda. He was polite, informative, friendly and he tried his best to meet the terms of an agreement I felt was fair and do-able for my budget. Bill, the Sales Manager was also as accomodating as he could be with the terms and conditions I requested. I am completely satisfied with the transaction that resulted in my purchasing a new 2010 Honda Accord. I highly recommend DCH Kay Honda and especially Norman Lehrman.
ellismoore
Jul 29, 2010
My thanks to Bill Knier and all of the other employees for making my Honda purchase a very pleasant experience. As my dealer review indicates, Mr. Knier has every quality of excellence and certainly is a valuable asset to DCH Kay Honda. Gratefully yours,Ellis Moore When I first saw the mandatory requirement of 250 characters or more for this dealer review, I was a little resentful for any demand by anyone especially after I made an immediate payment-in-full purchase. I could write a book about the excellence of Mr. Knier and DCH Kay Honda; therefore, 250 characters is in this case, was acceptable.ewm
coachkim24
Jul 26, 2010
Good price but NO follow-through on promises. Peter promised to write down what we were missing but didn't (said it was no problem, just call him when we came to get the plates - but he was never available to take our call, then we are questioned by Vinnie where our written list was). Phone calls and email placed immediately following purchase not for items not returned. Still waiting. Still missing an owner's manual and floor mats. Picture of truck in SALE LISTING shows the floor mats in the truck but when we picked it up they were missing...since we don't have anything in writing, we still don't have them and it is over 2 months since the purchase date (Vinnie promised to follow-up quickly after 1 month - 1 month after that promise and we are still waiting). Our friends purchased their vehicle there and same story. I guess it is just what you do at Kay.This process started out so wonderfully - great car and great price BUT the follow-through has left us with a sour taste in our mouth. I guess we should have stuck with the dealership we bought our last 3 cars with as this kind of jerking around didn't happen at Coast.Feel free to contact us and provide us with the items you promised...
janetg52
Jul 26, 2010
We went to look at the pilot and wound up buying the car. We are very happy with our experience and felt comfortable with Stephen Moore. He was helpful and seemed knowledgeable about the car. We have had other Honda's (2 from Kay Honda) and have always been happy with them.
Jgun
Jul 22, 2010
Pleasure doing business with your dealership. Your Associates are professional and honest . They gave me the deal as advertised with no bait and switch tactics. I couldn't believe how smooth things went ( and thanks to the gentleman that handled the finance forms) good people. I wish you guys much success. Thanks again
Rickie Kashdan
Jul 22, 2010
Employess were helpful, knowledgeable and thought about our specific needs. I would recommend both employess fully. All information was explained thoroughly and respectfully. As a female, I felt respected at all times by both employees listed above. The dealership overall has met our needs for several years.
polycronopylus
Jul 21, 2010
My overall experience when dealing with this dealership was very good. Everyone that I encountered at the dealership was very friendly and helpful. I look forward to the years to come when I will return to the dealership to service my new FIT. The only negative I found was that there wasn't very good communication between each of the dealers. When I was out on my test drive with the only Honda Fit sport in purple that the dealership had, another couple came in the showroom and started the purchasing process (literally bought the car from right out underneath me). There should have been better communication between the dealers and they should've known that I was out on a raod test with this car. When the other couple came in, before they even started their dealings, their dealer should have called Eveyln who was with me on my road test and alerted her that another couple was here to buy that car. Had we known this, I would've purchaed the car right then and there. Instead we had to wait till the dealer found another one and brought it in for me to purchase. It was just unnecessary craziness. I would've liked to have gotten the car that day, but in the end it worked out.
tdp0r
Jul 21, 2010
Transaction was very easy. Done in 2 days with no hiccups. I would definitely recommend this dealership to friends and family. Thank you. The sales person was professional and courteous and answerded all of my questions. Explained all the carfax and maintenance information up front.
Blacksox21
Jul 21, 2010
Very friendly and helpful service. Bill was extremely nice, and made sure everything was spelled out very clearly for us. The dealership also offered the best price of any of its competitors. The only down side was that they informed us that they had the car in the color I wanted on the lot. However while the paperwork was being gone over we were told it was not on the lot. Not the salesmans fault, more of an inventory flaw. Make sure to ask to see the car they say is on the lot, before continuing with negotiations.
NJALS278
Jul 21, 2010
IN MY CAREER, I'VE HAD TEAMS RANGING FROM 15 - 28 PEOPLE. I WOULD, WITH OPEN ARMS, WELCOME BOTH OF THEM ON TO MY TEAM. WHY? GREAT INITIAL IMPRESSIONS, KNEW THEIR PRODUCTS, WERE PROFESSIONAL & HAD A SENSE OF HUMOR WHICH I CONSIDER ESSENTIAL. IT WAS A PLEASURE DOING BUSINESS WITH THEM - ALS
kiaro33
Jul 20, 2010
I have purchased multiple cars from this dealership, and have always had a great experience. I came back to turn in a lease, and sign a new one, and the crew at Kay Honda got me in and out of there in the quickest amount of time I could have ever asked for. :)
jjkam99
Jul 18, 2010
I was very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very happy with the entire sales experience.
pbusch
Jul 16, 2010
Since I previously purchased a Honda Pilot from this dealership and am pleased with the car and the service department, I returned to purchase a second Honda. I have to say I liked working with Marty Wolf. What happened was I (Pam Busch) had been at the dealership having the Pilot serviced, after which I walked through the showroom. No one paid any attention to me except for Marty. He asked me what I was interested in etc. and was kind enough to give me a brochure and his business card.
CathyOb
Jul 15, 2010
This was by far the most unstressful car transaction I have ever had. I will be sure to highly recommend Bill Knier and Kay Honda to anyone who is in the market to buy a Honda. I love the car and all the features on the particular model that I have purchased.Bill has followed up whenever I have had a question in a very fast timeframe.
cchuck3
Jul 14, 2010
This is my best car buying experience. I got all required information before I went to the office so it made the process much easier and quick. Also the sales rep was very friendly and anwsered all my questions. He even answered my questions after the sale quickly.
anne marie
Jul 12, 2010
Terry Adams went above and beyond when selling me my Honda Accord. He was wonderful to work with. He was not pushy, and explained all my options clearly and with great detail. This was my second Honda Accord from your dealership. I will be visiting it again in 3 years to lease my next car!!
khansen166
Jul 10, 2010
I usually dread a trip to a car dealership, but Armando and the staff of DCH Kay Honda changed my mind! Professional, knowledgable, and PATIENT, he made me a believer that all car dealers and salesman are not created equal. I love my new CRV!! He made the difference. He explained everything in detail and answered every question!
gregsigns
Jul 10, 2010
Fast friendly transaction at the right price. Fast friendly transaction at the right priceFast friendly transaction at the right priceFast friendly transaction at the right priceFast friendly transaction at the right priceFast friendly transaction at the right price
chince
Jul 7, 2010
My husband Tupe and I couldn't have been more pleased with the service we received at DCH Kay Honda in Eatontown. Our sales rep., Lloyd McCracken, was a pleasure to do business with. He was up front right from the beginning, which helped ease our minds and made us feel that we could trust him. We just knew that he wanted the best for us. In the finance department, we met Angela Becerra, who couldn't have been nicer! She listened to us when we spoke, and gave us exactly what we wanted, with no surprises! She, also, had a way about her that told us we could trust her. Overall, our whole car buying experience was stress-free and enjoyable! Kudos to DCH Kay Honda, for hiring honest, caring individuals like Lloyd and Angela!
GPLUM
Jul 6, 2010
I was dreading shopping for a new car because my experience in the past was not always good. I do not respond well to high pressure sales. However, my experience at Kay Honda was very pleasant. I went in once to test drive a Civic when I was considering other makes as well. Marc went with me on a test drive and explained the features of the car. He followed up the next day with a phone call to see if I had any questions and if I was still interested. A few days later I came back for another test drive, since I had narrowed my choices down to a Jetta or a Civic. Again Marc was very helpful and explained some of the features in the Civic that I would not get in a Jetta. I came in a third time to discuss price. I brought with me an internet quote from another dealer. Kay Honda was able to make me a similar deal, so I purchased the car there. Everyone at the dealership was very friendly, and I did not feel the pressure I have experienced in dealing with other car dealers. Based on this experience I would recommend Kay Honda to friends or family.
epelam
Jul 5, 2010
We are completely satisfied with the purchase of our new Honda Civic on 7/03/10. Mr. Henninger made our shopping experience as easy and efficient as possible. It took us less than 2 hours from the second we walked into the dealership till we drove off with our new car. Surprisingly (in contrary to other dealerships we visited), we did not waste any time playing financial games. The number we had in mind was reasonably met, saving us hours of useless negotiations. The car was delivered on the spot within minutes after the contract was signed. It is worth mentioning that the dealership had quite a few color combinations to chose from so we did not have to wait for the car delivery of desired color combination.We would definitely recommend your dealership and Charles to friends and families. Thank you.
marchesiello
Jul 3, 2010
Armanda was very attentive and helpful in finding us the car in the color we wanted, and also very pleasant to work with. This is our fifth Honda Accord. Our first one was bought in 1980 and was totalled in a very bad car accident in 1984 and we replaced it with another Accord that yr. which we had for 20+ yrs. My daughter now drives our 2000 Accord, and we just returned our leased 2007 which we loved! Hopefully the 2010 will not disappoint us. Thank You.
sailmaclean
Jul 2, 2010
DCH Kay Honda in Eatontown, NJ, had the best color selection of Honda CR-Vs that we had seen. We had visited another dealership, but the selection was much more sparse at the other location. Our salesman, Stephen Moore, was very friendly and helpful. We appreciated not having a high pressured sell. He took time in going over the vehicle and did not rush in spending time with us. The entire staff that we met (sales, finance, and service) was very cordial. I would not hesitate to recommend this dealership to my friends even if it is not the closest dealership to them. Hopefully the service going forward will be as good as it has been so far. That will be the real test. From the reputation and awards that this dealership has won, I would expect it to be.
jareddaniel
Jul 1, 2010
We are very satisfied with the purchase of our Honda Civic on 5/29/10. We didn't know what we wanted at first, but Charles made that uncertain feeling disappeared very quickly upon arrival. He was friendly, knowlegeable and most of all we felt extremely comfortable with him. He was informative and took us by the hands from beginning to the end of the transaction. We would definitely recommend your dealership and Charles to friends and families. In fact, we later on found out that our next door neighbor also purchased 2 Hondas from you. They too are very satisfied with the deal and your customer service.I would like to thank Charles for his courteous and time he spent with us. It was a pleasure meeting him. Thanks again.
kcardone
Jun 30, 2010
Lloyd was very helpful , answered all my questions and got back to me right away when I called and left a message or emailed him.How can you tell me how long to write the review. This is the annoying part. I was 100% satisfied, no hassle in buying my new car.
kitty122186
Jun 30, 2010
Terry Adams is a fantastic salesman. He is very friendly, knowledgable and always ready to answer any questions. He put customer at ease and in an enjoyable environment. I talked to many car salesmen/saleswomen and Terry is on top of the list. I would highly recommend my friends/family to see Terry when they need to buy cars. Max Brodbeck helped me to close this deal. I shopped via the internet and visited dealerships. Max was willing and patient to work with me on the price negotiation process. This is the second cars I brought from Kay Honda and the reason is the super service this dealership offers over the year.Keep up the good work!
Mira6376
Jun 30, 2010
My experience was incredible from Todd to Charlie and the gentleman who helped us in finance. We really had a nice environment to purchase our car and appreciate it very much. I would refer anyone I know buying a car to this dealership! There was never any pressure and everyone was very friendly and warm.
CindeeSue1
Jun 30, 2010
Leasing my new Honda Accord was a very pleasurable experience. Working with Michael Fabian was also an excellent experience. I would definately recommend this dealership.The car drives great and coming out of a BMW lease I am indeed very satisfied.
rbvineline
Jun 30, 2010
16 years ago I purchased a Honda Civic from Kay Honda. Now it is time for a new car. I returned to DCH Kay Honda and leased a 2010 Civic thanks to the help of Anthony. My original purchase was a grey Civic with 8 miles and my purchase Saturday was a grey Civic with 8 miles. Seems like a good omen. Everyone was very helpful, friendly and the total experience was one to be remembered. Thanks to all.Gay Sickels
Skvasik
Jun 30, 2010
I had a great experience bc of Lloyd. I went two the Honda in Lakewood and freehold and had a bad experience and feeling in both stores. I felt like I was being taken advantage of and there very pushy and rude. Dch of eatontown wAs a totally different experience. My uncle bought three cars off Lloyd that's how I came across him. He gave me a great deal with no surprise charges. He is just a great person and I will strictly deal with them only for now on. The best part is they got me in and out when I went to get car! I would not at all go to the other dealerships it's a waste of time. If you want to get a good deal and not get ripted off go to dch and see Lloyd !Nicole g.
rjb_arch
Jun 28, 2010
I walked in with a value for my trade and a price I was willing to pay for a the new Odyssey in mind. After a quick test drive we negotiated fairly without any pressure. In the end I presented my position and they presented theirs and we made a deal. There were no hidden fees, add-ons, etc. that needed to be haggled over after the deal was made. The finance department gave me the best rate without trying to persuade me into additional items. The car was delivered clean and ready to go. The service manager called later that afternoon and said they forgot to replace the wiper blades before they delivered it and I could pick them up anytime. Overall the experience was much better than anticipated. see these guys first and you won't need to go anywhere else.
Colleenj
Jun 28, 2010
I have been a dcKay Honda customer since 1981. I have purchased or leased 8 Hondas. This was the first time I ws not happy with customer service. Dave Radice was distant and unengaging. might have well been buying a $2 coffee and not an expensive car. He failed to call me when my plates/registration were in. When I called the cashier (Tamika) after 2 weeks of not hearing, I asked why I wasn't called. Her reply was "Please." I guess that means I should not expect to be treated correctly. When i came to pick up my plates I had to wait for Tamika to get pff her cell phone. That took about 3 minutes of waiting. She saw me standing there. She never said hello, thank you, again, I could have been ordering a $2 coffee and not a car. When I asked Dave why I wasn't called I was told that there is a lot going on and too many details. My reply was "Details are your job. If I conducted myself that way at my job, I would have been fired." This comment was met with a blank stare. Do people today not have the words I AM SORRY in their vocabulary? I strongly suggest you better train your people. I will be re-thinking where I and my daughter purchase our next cars. You have disappointed a loyal and excellent customer. Colleen Johnson
Jedi2814
Jun 28, 2010
I purchased a 2011 Honda Pilot with the help of salesman Terry Adams. He was very friendly and a pleasure to deal with. My experience there was hassle-free and an enjoyable one. I will definitely refer anyone interested in purchasing a Honda. Thanks!
marrones
Jun 27, 2010
I could not have been more pleased with my experience at DCH Kay Honda. Edmond Lee, my sales person, was professional, courteous & friendly. He made the whole buying experience, which can sometimes be anything but pleasant, a very stress free and positive thing. I highly recommend this salesperson and the whole Honda team by extension.
doyleh
Jun 25, 2010
Anthony was patient and honest with us throughout our time at the dealership. He really listened to what our needs were, and then continually addressed these areas (safety, fuel efficiency, economy) when helping us search for a car. We never felt pressured to buy anything, and he was very concerned with making sure we got a car that we felt met our needs. He was knowledgeable as he answered all of my questions when we were doing two different test drives, and his answers were always clear and accessible even to someone not overly familiar with cars. He even made sure we were comfortable throughout the hot day. He helped negotiate to get a price we were comfortable with, and he even called to check and make sure everything was going well with the car after the sale. He was pleasant and very helpful throughout the sale. I would go back to him for our next car without a doubt!
tmenture
Jun 25, 2010
They worked with me to get me what I wanted. They worked around my schedule to make sure I was able to get the vehicle I wanted. They were very friendly and were not pushy or over-aggressive. I would definitely recommend this dealer to a friend or family member.
Kangel33
Jun 21, 2010
Marty was a great sales man. He did not take to long, we were there for no more than 2 hours. I love the new car he sold me. He was very friendly and also found me a great insurance company. I saved a lot of money with him. I definitely will recommend DCH honda to others.
jreck
Jun 16, 2010
Our seller was Lloyd McCracken. Lloyd and everyone at Kay Honda was very helpful and courteous. It made the process very easy and enjoyable. No one tried to play any of the "car dealer games" that you come across so often, and it was very much appreciated.
Mark Levental
Jun 16, 2010
First class service. No pressure. The car was delivered as promised. I received exelent service with the sale and financing and want to express my gratitude o Barry Greenberg and Chris Olszewski. I would indefinitely recomend DCH Kay Honda to the potential buyer.Thank you,Mark Levental
corn2111
Jun 16, 2010
Mike was a true professional. Gave me a great price with friendly knowledge. I appreciated his honesty and knowledge of the auto.The buying experience could not have been easier. Test drove the car, gave a deposit and two days later I was the owner of a new Accord.
junandchat
Jun 15, 2010
Mike was very helpful and polite during our visit. He tried to help us in every bit he can explaining the difference between each models and at the same time not putting pressure on us on buying the vehicle right away. He let us take our time and even worked with us on getting the monthly payment that we can afford. He was very professional and accommodating especially when we need to change our appointment time. I highly recommend this car dealership as we dealt with other Honda and so far we are satisfied with the treatment that we got. Looking forward to coming back to this place when we need another car in the future. Chris, on the other hand was also very pleasant . Even though, we didn't spend much time with Chris, he made us feel comfortable during the signing of the final paperwork needed for the vehicle.
rsumski
Jun 14, 2010
Bill was great to deal with! I liked the "no pressure" approach at the dealership. Bill quoated me a very resonable price on the telephone. I went in the next day to have my trade in evaluated and left a few hours later with my new 2010 Accord. I would definitely do business again with Bill and Kay Honda
Leanna21
Jun 12, 2010
I was very happy with the overall experience at DCH Kay Honda in Eatontown. They gave me the best price and weren't pushy. When I left there I was satisfied that I made the right choice with the right price. I'm confident that I couldn't have gotten a better deal or customer service anywhere else. I know, I checked other dealerships and I am very happy I chose to do business with DCH Kay Honda.
movielover444
Jun 12, 2010
edmond and chris went out of their way to make sure that we were very happy with our choice for a car. edmond was very people orientated and made us feel very welcome at the dealership. we usually have a bad experiance at any dealership. this was a pleasure. would reccomend dealership and edmond to any one looking for a new honda. thank you all. enjoyed shopping at kay honda
darciecalabretta
Jun 12, 2010
DCH honda in Eatontown was great, they always are. I have purchased 4 new vehicles, this was my first pre-owned. I am very happy with the service and people who work there. Johnny Reynoso was extremely helpful and very pleasant to do business with. would highly recommend him to anyone in the need of a pre-owned vehicle.
Don Kuhn
Jun 10, 2010
Contacted the dealer through the Costco Car Buying Program. Got quick attention and very friendly service. It was the least stressful car buying experiences we've had. We had earlier dealt with another dealer and were turned off by the run-around. Our experience here was the complete opposite.
jpslynch
Jun 10, 2010
Purchased a CRV utilizing the Costco program. It was a completely painless process. All our needs were met, and questions answered without a problem. We would recommend this program and this dealer to anyone looking to purchase a new vehicle. The Costco program is great.
rbernaudo
Jun 10, 2010
DCH Kay honda has now been my purchase point for 2 Hondas in the past four years.We purchased a brand new 2006 Honda CRV four years ago and i recently purchased a 2006 Honda Civic in May 2010. I believe that my most recent purchase from DCH Kay Honda fully convinced me and the rest of my family that Pete Salazar was the epitome of a great salesman that goes out of his way to give the customer the best treatment possible when you visithim in Eatontown. The Honda certification of our 2006 Honda Civic and the whole process from initial contact with Pete till pick up and final signing of paperwork washandled in the best manner possible of any Honda dealership in New Jersey.I will always keep him and DCH Kay Honda in mind on the purchase of our nextHonda or if we know of any of our friends & family who are wishing to buy a Hondawe will direct them to Pete salazar in eatontown, New Jersey!Thanks for a wonderful auto buying experience DCH KAY Honda !!!You are the best !! Best Regards- Rich Bernaudo & Family
feldmau
Jun 9, 2010
Bill Knier contacted me after I filled at a form on hondabelowinvoice.com. The price was much better than those quoted through AAA car buying service. At the dealership everything was exactly as presented to me on the phone. No surprises. The first time I can say that buying a car was a pleasurable experience. I was treated as if I had paid full sticker price.
crecchia
Jun 8, 2010
My experience was excellent in buying a Honda Fit...I was given time and attention and no pressure at all.I was given the opportunity to test drive the car on the backroads and highway and since buying the car, AJ Lamb has invited me to come back to the dealer for help if there was anything I didn't understand about operating the vehicle. I haven't needed to do that since the instructions were clear and the manual is helpful.Good job!
jerrys122
Jun 8, 2010
Anthony was extremely helpful and TRUTHFUL...after leasing an Accord for my wife I decided rather then purchase a used vehicle for myself at another dealership I purchased an Accord for myself! I did do comparison shopping and there were no dealers that could march the prices I received!Anthony was an integral part in this process and i applaud DCH Kay Honda on providing with an excellent, concerned and professional sales person!
dkfive1
Jun 6, 2010
Steve Moore is a great salesman. I used the internet to check on stock and itemized out-the-door pricing. Steve was the only Sales Consultant who gave me what I wanted, and answered all my questions. The DCH Kay lot had many 2010 Accord's in stock. Due to their outstanding inventory, I was able to buy the car I wanted off the lot. I have used DCH Kay before for service on my other Honda and like the emphasis on customer service. I would strongly recommend anyone to check with Steve Moore and DCH, before buying their next Honda.
kellerjg
Jun 4, 2010
Lloyd was absolutely fantastic, my wife and I were really impressed with his no haggle approach and honesty. This is truly the first dealership that offered exactly what it said, no games or gimmicks! I will definitely be recommending this dealership to everyone and will be returning every time for a new lease. We're really happy customers! Thanks
kpmatthe
Jun 3, 2010
I bought my 2010 accord coupe from Kay and I love everything about it. This is problably the best honda dealer in NJ. I'd recommend this place to anyone. Your best bet to get the lowest price is to go through Costco. They have an auto program for its members.
kpmatthe
Jun 2, 2010
Steve Moore was great to deal with. He was not pushy at all and answered all my questions prior to coming to the dealership. Compared to other Honda dealerships in the area, Kay Honda was hassel-free and stress-free. My even bought a car the same day I did. I'm very pleased with my vehicle. Thank you.
sfrumkin
Jun 2, 2010
Over all the experience with Kay Honda was very good. This is our 5th Honda with Kay. But our first SUV lease. The others were Accords. AJ Lamb was a very personable salesman and helpful. There was a little confusion with the financial dept. but Angela handled it and even offered to personally come to my home to correct a problem with the contract. When I returned to pick up my plates, another salesman Mike helped me with understanding the gps and bluetooth feature of the car when i asked for help.
cybatsu
Jun 1, 2010
excellent dealership and sales. test drove many cars. i had to find the color I wanted at sister dealership. then mgr and salesman did a great job to get it for me right away. would like to have gotten a little more on trade in. very satisfied overall.I would recommend this dealership.
deebaby
Jun 1, 2010
My experience was great. Evelyn was a pleasure to deal with, very helpful and took time to explain everything. Kris in finance department was great also. I'm sorry i didn't get his card with his long name. I hope you know by that who I am talking about. Overall I would recommend Kay HOnda without a doubt to all of my friends.
rjbouttesr
May 31, 2010
I have purchased several cars over the years but my last 3 car purchases - a '99 Accord, a 2007 Accord and a 2010 Crosstour - have been Hondas. Also, inspite of the fact that there are Honda dearlerships in Ocean county and Freehold township that are closer to my home, all 3 Hondas were purchased from Kay Honda. Further as is currently being done for the 2 Accords, this Honda will also be brought to the Kay Honda service center for regular maintenance work.The bottom line is that I keep coming back because you get treated right at Kay Honda. You get excellent service and great deals on cars.
salthebutcher
May 31, 2010
My children and my self have bought 7 Honda's in the last 4 years . but I have to say dealing with mrs wallis was a very pleasant relaxed tranaction. There were no hidden curve balls thrown at me. no surprises. When my daughters lease is up I definitely will recommend Evelyn
marcid
May 28, 2010
I would highly recommend DCH Kay Honda dealership for any car that is in their fleat! From the moment my husband and I walked into the showroom we felt extremely comfortable and not pressured at all. We have been so happy with our Accord that we purchased seven months ago and with the service we got at that time that we decided to go back for another new car, the CRV. When it was time to purchase the new truck the only time we could make it into the showroom happened to be on a day that our salesman was off work. That didn't stop him from making special arrangements for us to meet him in showroom on short notice even at a late hour. We didn't finish up until late into the night but never felt we were a burden to the staff. Everyone involved took the time necessary to go over every detail and never made us feel rushed. They gave us the curtesy we deserved and we are very thankful for that. We love our new truck and DCH Kay Honda!
pflynn999
May 27, 2010
Marty was very nice, it was not a pressure situation. I knew what type of car I wanted and called him for the price. He gave me the best price. I have used him two years ago when I bought my other Honda and will probably be using him again next year when my daughter gets a new car.
cbrwine
May 26, 2010
Stephen was knowledgable, helpful and highly professional. He took the time to discuss and understand what we wanted. Working with him was a pleasure. We were trying to decide between an LX-P and an EX and he was very accomodating in showing us both and explaining the differences. He was very helpful in describing the operation of the vehicle after we bought the EX.
erbigc
May 25, 2010
Allen made our decision to buy another Honda easy. He was helpful, easy to talk to and honest. We are returning customers and appreciate not being "pushed" into making a decision. In the end we bought a Honda CRV and are very happy with our purchase to date (only 3 days old). We have passed down our other Hondas to our children, knowing they have been reliable cars. I would happily refer my friends to Allen. Carol Erbig
Bob Strunk
May 23, 2010
Walked in to look, no pressure, great experience and left with a car. Could not have been nicer and easier. Met as soon as I walked in the door and told them that I was looking and did not want a pushy salesman. Lloyd was great. Hope the service will be just as great.
nowaymsg
May 22, 2010
I used to think that buying a car had to be a painful experience until I came to DCH Honda where it was actually enjoyable, thank you! We were treated with respect dignity and never felt pressured. Our salesman was very personable and efficient. The gentleman who expedited the finance was also a true professional.
Kpruskiewicz
May 20, 2010
This is my three card that I have purschased from DCH Kay Honda Dealership in Eatontown. the reason why I have gone back is because I feel very comfort with the sales and business manager. They worked very hard to get my loan in the price range that I needed. I would definitely recommend this dealership to anyone I know who is looking for a new car. Plus honda are so reliable, I would never choose another type of vehicle.
metplayer
May 20, 2010
I have done my homework and research on Accord before requesting a price quote from DCH Kay Honda. Lloyd tried to follow up by phone and email on the next day. The price quote for the Accord is better than my nearby dealership. I decided to take a hour drive to Kay Honda to pick my Accord. Kay has a great selections of inventory at location for me to choose form. Lloyd has demonstrated his patient and professionalism during the whole process. We didn't feel any sale pressure and he understood our needs. He shown us different features on the Accord at deliver and I drove away with my new Accord within 3 hours. I would strongly recommend both Lloyd and DCH Kay Honda to my families & friends.
Rgalizio
May 20, 2010
I had shopped around ro a couple of Honda dealers in the area. In fact there was one within 2 miles of my home, but none of them made me feel as confortable as Kay. Tey did not play games with the price of the vehicle or monthly payment for the lease. They gave me a competitive price and actually lowered to be another dealer.The car was a gift for my daughter and they even provided a bow. Overall, it was a fairly pleasant experience. I have leased 12 or more cars in my life and this one was one of the easiest. Everyone involved was personable and professional. I would certainly ( and have ) recommend this dealership in the future.
ronbistrais
May 19, 2010
Angela gave us a very fair price over the phone and we appreciated having that information before driving the 50 minutes to the dealership. Several closer dealers made it real hard to get a straight answer and as a result, did not earn our business.The vehicle was ready when promised and we were able to close the transaction quickly. I would recommend both Angela and the whole DCH family without hesitation.
pjmac4
May 19, 2010
i have to say that I was a bit apprehensive about, once again, doing this on my own and the possibility of being coerced into something I didn't really want. The experience I had was exactly the opposite. I felt completely at ease and the entire transaction took less than 2 hours at which point I drove away in my newly leased Honda Accord for a price I found to be quite attractive. Allen Wagner was professional, easy to converse with and quite competent in his expertise. I can't say enough about the positive aspects of my experience! Thank you.
andrew75
May 19, 2010
Lyoyd was very helpful and answered all of my questions. He located the Civic Coupe in the color I wanted and had it into the dealership quickly. He went over all of car options and from star to finish he was excellent. I will recommend this dealership to all of my friends and family.
arnoldino
May 18, 2010
The dealer was knowledgeable and friendly, and handled the transaction in an efficient and professional manner. The price of the lease and the amount of the down payment was quoted previously, and the dealer honored the quoted amount. I would definitely recommend this dealership (and the dealer) to a friend.
BOBD62
May 18, 2010
BOTH MY WIFE AND I WERE EXTREMELY PLEASED WITH THE TOTAL EXPERIENCE AT DCH- KAY HONDA(EATONTOWN). I SAY THIS FROM EXPERIENCE AS WE ALSO OWN A 2009 CRV FROM ANOTHER DEALER. BELIEVE ME THERE IS A HUGE DIFFERENCE, WITH DCH THE RUNAWAY WINNER.REGARDS,ROBERT L DONATO
scrappy10
May 18, 2010
The dealership was clean, very friendly, helpful, and quick with getting me in a Honda. I would recommend them to all of my family, friends, and clients. I hoping to have a better experience with Honda then I did with my Audi lease. I am also hoping the service department with be just as good as the sales floor was.
jkelly002
May 18, 2010
Another driver totaled my 1 1/2 year old honda civic that i had previously purchased from DCH Kay Honda. It was an emotional and upsetting experience. I was forced to look for a car in 1 day at a time when I didnt expect or wasnt prepared to at all. My 1st experience at DCH Kay was so laid back and "easy" (which is why i brought my parents back a year later) i decided that was the place to go back. They dont hard sell the customer. And in my case I already knew exactly what i wanted so i didnt need the hours of sales pitch that you usually get from a car dealership. They dont talk to you like you're an idiot (as a woman, car salesmen do that alot!) and they are friendly and professional. Car shopping to me has never been a pleasant experience, but dare I say it could have been had it not been for the circumstances surrounding my purchase. Ironically, I brought my fiance with me this time and he was amazed at how easy and quickly the whole deal took. I recommend DCH Kay to anyone who tells me they are looking for a car.
kruhnke
May 18, 2010
Anthony was great! -personable, friendly. Never felt pressured or uncomfortable. All staff including Anthony, Chris, and sales dept. did an excellent job explaining all aspects of the car and purchase. They were wonderful!!!! Would recommend highly.
lindapazombie
May 18, 2010
My husband and I had been looking at the Honda Accord Crosstour. Our local dealer here in Bridgewater NJ had one that we test drove. We were going to order a 2WD Crosstour since there weren't any available. Everything changed when we got to the dealership to place the order. We couldn't order a new one, we could only take the 4WD that they had or were going to swap for and the monthly price went up too much.We left there very upset and now starting a new search of vehicles, knowing I still wanted the Crosstour. My husband found a website called Cars.com where he was able to locate 2WD Crosstours at various dealers in NJ, NY & PA. He called Kay Honda (who was listed as having the vehicle we were looking for) in Eatontown and spoke with Angela, who was nothing but Helpful! She went over and above to get us what we were looking for at an affordable price. I didn't even care that we had to travel to Eatontown because they were so accommodating. One complaint I have is that the bin# was incorrect, so the color I wanted (opal sage) is not what I ended up with. Not Angela's fault. The problem was that then price changed because I had to wait another day or two to find an acceptable color. She tried to accommodate on that as well. Lastly, I picked up the car at night and Angela was very thorough to go through all of the features on the car but it wasn't until the next day that i noticed various scuff marks and areas that could've been cleaned up better before letting the car go. There is also a scratch on the console that looks like someone was trying to pry open that I hadn't noticed at pick up. I wished I would've noticed at the time because I definitely would've mentioned it.Other than that, Angela was very helpful and I'm very thankful for her time and attention!
mettlekettle2
May 18, 2010
Allen was very helpful. He was very pleasant and friendly. Allen helped us through the purchasing of the vehicle in a timely manner. Everything was explained clearly and thoroughly. Allen made sure we learned everything about our new car which made me feel a lot more comfortable with the purchase. I will definitely be returning to Allen for future vehicle purchases.
nicolle76
May 18, 2010
Bill was very helpful and understanding to my needs, especially my financial ones. He figured out the best deal for me at this stressful time and helped me decide if the car suited me or not. He helped me get rid of my rental car and let me know that my needs were very important to him and Honda. Angela was also very helpful when signing everything and going over everything.
rx925
May 17, 2010
Allan was an excellent sales person. He was as pleasant as could be, knew his product very well and made the leasing of the Honda Civic an easy,enjoyable experience. I would highly recommend him and DCH Kay Honda to others and certainly repeat my business with him when the time comes.
lkirson
May 14, 2010
Our salesperson was able to work with us without playing pricing games. What a pleasure! We had gone to two other Honda dealers. One of them bombarded us nightly with phone calls which really turned us off. The other had a fairly reasonable price but this dealership's price and service was better.
LYNNVEE
May 14, 2010
This is my 2nd CRV with this dealer. Each time I have been there the entire staff has been exceptional. They did not have the color choice I desired but checked other dealers for me, when was not able to arrive in time for the promotion I thought I would not get a new car but they just had one arrive on a truck and I was able to get a new car in the color I liked.
mippolitosr
May 14, 2010
Armando a friendly, respectful sales rep. Other reps/mgrs were courteous and helpful. This was a lease not a sale but negotiations were productive and without undue pushiness or stress. Overall a positive experience that I hope will continue regarding future contacts.
John Lutkenhouse
May 14, 2010
Kay Honda and Lloyd were very professional and gave me all the information that I needed over the internet before I came to their dealership. My wife and I beleive that this was the easiest time we ever leased a car. I certainly would recommend to all my friends and relatives to use Kay Honda.
teresaatlv
May 13, 2010
This is my third Honda Accord that I purchased from DCH Kay Honda in Eatontown, NJ. With each employee I have worked with since 1996, all have been great. Bill Knier, my recent salesman, was exceptionally knowledgable about the car and took the time to explain the features and comparisons of the different models I was looking at. I would wholeheartedly recommend Bill Knier and DCH Kay Honda to my friends and family. Thank you, once again, for making my purchase an enjoyable experience.
Dollarrich
May 12, 2010
It is such a pleasure to walk into Kay Honda after visitng several other dealerships. Lloyd was very profossional. We have recommeded other people and they too have purcahsed a car from him.Our expereince at Kay Honda for our last 2 purchases has ideal. Easy in and easy out..
cf3296
May 12, 2010
Kay Honda treated my offer quite professionally and met my expectations in all areas of the purchase. No hidden surprises at the end, and explained all phases of the process as it went along. They delivered what was promissed and what was advertised. The sales man, Lloyd Mccraken was very helpful and tended well to what I needed as the customer. A great organization to do business with, and I appreciated that.
cdourgarian
May 11, 2010
this is the third vehicle we have gotten from DCH Honda. Both the leases and the buying of a car went smoothly and the quality of the product was excellent. The salesmen were courteous and answered all questions.I never felt that I was being pushed
tera32ene
May 11, 2010
Angela was very friendly and helpful. This is the second Honda I bought from her and I'm very satisfied. I would come back again and buy another car and also would recommend this dealership to my friends and family. THANKS, Mark and Karen Silva
mcjoyce86
May 11, 2010
I lost my 2007 new Honda Accord in a flood on March 13. Thankfully no one was hurt. I had the car towed to DCH Kay Honda and met my Allstate Adjuster there. He declared the car a total loss nad I met with Angela to choose a new car. Chris did the financing and I had a new car in an hour. I picked it up the following week and have enjoyed it since. Angela and Chjris and all the people at DCH Kay made a sad, unhappy experience into an easy painless choice, I am grateful to them all, especially Angea and Chris.
slybg8406
May 10, 2010
I was very pleased with my overall experience with this dealership. From the moment I walked into the office I felt very comfortable. These two individuals were very great and answered any questions that I had before puchasing my new honda. Everthing was explained in full detail and I will definitely be going to this dealership again the next time I decide to purchase another wehicle.
vthomasey
May 10, 2010
I went to Kay Honda to investigate an advertisement for a lease on a Honda Civic. I was more than pleased with the deal, which was exactly as advertised, and the service I received from Evelyn Wallis. I have since recommended the dealership and Evelyn to a friend, who leased a vehicle from her as well. I'm extremely pleased with my vehicle and have nothing but great things to say about the entire leasing experience.
Butterscotch
May 9, 2010
This dealership is the best... A friend led me here and I certainly happy to have done business with Steve Moore. He's a great person to do business with and I will return to this dealership if I ever buy a new car.....Very pleased with my 2010 Honda Accord EXL.
edwardhrh
May 8, 2010
Our overall experience in this Dealership was very good - great is something I reserve for extraordinary performance.Let me say that our salesman Mr. Lopez was a polite gentleman who immediately made us feel comfortable and that can be said for all the staff we came in contact with. I would add that the atmosphere in the showroom was one of friendliness and, I must say, unusual in that I have been in many showrooms but this one exceeded expectations. There were no "high pressure" tactics - - a welcome innovation and one that would induce repeat business and encourage us in recommending family and friends.
draimonda
May 7, 2010
The service was excellent and they were very accommodating. they stayed late to sell me the car and also stayed late to put my plates on. The only thing I would have done differently was to wait for the color combination I really wanted which was black on black.
banksfdb
May 7, 2010
Excellent customer service. Edmond was very helpful with the sale of the new CR-V and also the sale of my 2003 CR-V trade in. When my registration and new plates were in, Edmond very kindly put them on my car. He was a very big help. Edmond kept me the loop as to when the registration would be in and also set up my lst oil change.
ddong2lee
May 6, 2010
DCH Kay Honda has given me great customer service. There were a couple of issues with purchasing process but they were willing to go above and beyond to make me happy even post-purchase. They also gave me the best price out of the 5 dealerships I had been to that day. I'll definitely be coming back and would definitely recommend this dealership. Great price and great customer service.
finnie00
May 6, 2010
Your dealership made what is normally a very stressfull shopping experience for me, a surprisingly pleasant one. I told Mike what I wanted and he helped me with that, he did not pressure me to look at something else, look at something more expensive, less expensive, different model, color, or anything like that. He heard what I said and worked with me and that was great. Mike also helped me with the return of the car I had been leasing and had it all ready for me to turn in "across the street" and I appreciated that. I have to say the only negative feeling I had was when I was taken back to the service department. The person I was introduced to (I don't remember his name)first took a couple minutes to even look up from what he was doing, rushed thru the service items, and did not seem genuinely interested in meeting a new customer. He, more or less, did what he was supposed to do and dismissed me, and that annoyed me. But service from everyone else was postive. Thank you.Maryanne Slovitsky
fmcgold
May 6, 2010
It was a great experience. They were very helpful and the price was great. They worked with me on to put me in a car that would work for me. I think I have found my place to buy a new or used car. There were frendily helpful and I didn't feel rushed or pressured into a purchase.
tstrausb
May 6, 2010
Lloyd was a fair and friendly salesperson. The buying experience was hassle free and relatively streamlined/organized. The price was reasonable and, as always with Honda, the quality of the vehicle was excellent. I also know from prior experience that the service department is efficient, knowledgeable and performs quality work. The parts department is also always helpful and well stocked.
sdichter
May 5, 2010
Buying a car from DCH Kay Honda was an incredibly easy experience. I contacted them via the internet and was provided with all of the information that I requested in a timely manner. They did not try any high pressure sales tactics. There were no mystery options or fees. My local dealer refused to meet their price!
FIRE99
May 5, 2010
ANGELA WAS KNOWLEDGEABLE, FRIENDLY, NOT PUSHY, AND GAVE ME A GREAT DEAL. SHE WENT OVER ALL THE FEATURES OF THE VEHICLE, LET ME TAKE A TEST DRIVE, AND HANDLED THE SALE IN A VERY EFFICIENT MANNER. THE FINANCE MANAGER WAS ALSO VERY PROFESSIONAL, AND I DROVE THE CAR OUT OF THERE ON MY FIRST SEARCH FOR A NEW VEHICLE.
ilenczuk
May 5, 2010
My experience was a no nonsense no pressure sale. Charles was friendly and courteous and made us feel very comfortable. He explained everything in detail and helped to expedite and make our trade in smooth and easy. Thanks for the great work. I love my new civic. Olena Lenczuk
bethjloeb
May 5, 2010
Worked with me to make the deal the benefited the both of us---was informed of all the cars details before, during and after the test drive, Honored other dealership ads that i printed off websites and met with management and settled on a fair price.
patgolf4
May 5, 2010
This is the fourth vehicle we purchased from Marty and DCH Kay Honda. My daughter bought two and my wife and I purchased/leased two. Proof of the pudding is in the eating...Marty is cordial and well versed in his knowledge of the product and the paperwork needed to make the experience tolerable...nobody like the paperwork...Marty and the Polish Prince (I know him by his nickname) were great!!Pat and Lorraine McCort
sujaypadiyar
May 4, 2010
I walked in to purchase a Honda Civic Coupe and I liked the way the dealership handled the sales. Stephen was very friendly and helpful. I would definitely recommend DCH Kay Honda to my friends and other buyers. The pricing is right, service is good and they don't try to push random schemes and offers unlike other places.
jpmasselli
Apr 16, 2010
The salesman mike did a good job finding the car we wanted and was professional.The sales manager was pleasant and professional to work with.There was a little confusion over what % rate I would be able to qualify for but the general sales manager did what it took to make the deal happen.
PILOTEJ
Apr 10, 2010
Just leased a new 2010 Pilot EX-L. My overall experience was good thanks to our sales person Angela Becerra. She gave me a very fair price over the phone, which made it easyfor me, and my wife to make the decision to purchase our new pilot at DCH kay Honda Eatontown N.J. . When we got to the dealership nothing changed from our conversation over the phone. She was very upfront which I liked & appreciated. This is why I would recommend people to your dealership. Thank you, Christine Brounstein Brett Brounstein
jdoc1765
Apr 7, 2010
Great dealer gave me the best price in the area HIGHLY RECOMMEND! greatttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt experience!!!!!!!!!!!!!!!!
Loma Gault
Apr 6, 2010
I love DCH Kay Honda of Eatontown, NJ. Our purchase of a 2010 CRV is oursecond experience in dealing with this Honda dealer for purchase and serviceand I can only praise them. Each individual greets me with friendshipand gets to know why I'm there. They are wonderful.Jim and Loma Gault
yusong1
Apr 6, 2010
I purchased a new 2010 pilot three weeks ago from this dealer. After drove the new car to home I found the interior and exterior did not cleaned very well.it may not be cleaned after I paid the deposit and leave one week for them to prepare. this is the third new Honda vehicle I purchased. the first two times I had very good purchase experience from other Honda dealers. the cars were cleaned like a show-room model. but this time I found the self-adhesive glue of the protecting sheet is every where on the car. it seems that the dealer just peel off them and deliver to me without any clean work. inside the car you still can find the dark fingerprint on driver's seat. dust on dashboard. at back trunk, there are some small plastic broken pieces scatered on the floor. I don't know where these come from. I never seen a new car was delivered like this.when I sent the email complaint to the sales, he apologized for it and promise to detail again for me when next time I visit. Yeserday, when I pick up the new plates and say hello to the sales. his expression seems never met me before. he did not want to say anythng. to break the silence I have to say "I pick up the new plates". he just stand up and told me where should I go and sat down immediately. no any words. for my 15 years living experience, if I am a white people customer he will not treat me like this.of course he never mentioned the detailing issue he promised in the email.
nyckydd
Apr 4, 2010
Mr. Moore was amazing getting us in an affordable car that we liked. also talented at wat he does managing to have us and another set of customers buying at the same time. he gave us wat we wanted with a very pleasent experience along the way. And to top it off mr moore came highly recomended by not 1 but 2 of our friends saying how helpful and he works with the customer. thank you mr.moore
cjay2000
Apr 3, 2010
Well let me start with the price the price was good but what got me mad was brand new car some of the electronic devices are not working after they have inspected the vehicle. No one want to believe that new car would ever have a problem . I was also under the same impression and when i went home and saw that some of this electronic component was not working i was mad and not happy. Buyer beware please check everything before you buy
marilynaparker
Apr 2, 2010
This is the third Honda Accord I have bought at this dealership in nineteen years. I could probably keep them longer, but I have to buy a new car occasionally. This sale was the easiest of the three although I have not had any serious problems. I knew what model I wanted, but there were some issues about my trade-in that I was worried about. However, Angela led me through them with ease. I never thought buying a car could be this easy.I will definitely recommend the dealer and the sales person to anyone who asks.
KandR
Mar 30, 2010
Angela made us feel very comfortable in a rough and quick time. We started with the on line process and we felt very much better walking into the showroom knowing a name of who we were going to talk to. Angela made us feel that we were making the right decision - she also involved our daughter in the process - which made her feel important.
pbohen
Mar 30, 2010
Last three cars were Toyotas, but was unhappy with the personnel at their dealerships, so I walked in off the street to DCH Kay Honda who was located next door. Allan Wagner was helpful, knowledgeable, and polite. All in all an extremely positive experience. Every part of the process was explained fully, no pressure was put on me, and when I was unsure of what I wanted, more options were given to me to help me along with the decision.
jerseybob
Mar 30, 2010
The employees of DCH Kay Honda are true professionals. They should be commended for fairness to the customer and their high level of integrity. I came in to shop for a specific car. The sales staff was not pushy and was very well informed. When i started asking questions regarding the complicated radio/gps system, the salesman went and found another employee that was very knowledgable and helpfull without bring pushy.I got all my answers and done with patience.I wanted my mechanic to look the car over. I called my salesman and he not only agreed to let my mechanic inspect the car, he actually drove the car to my town and to my mechanic! I didnt have to go get the car or bring it back. What a hugh time savings this was and a true statement of how far a real saleman would go to accommodate a potential customer!Once I got the "thumbs up" from my regular mechanic, I spoke by telephone to Mr. English. We concluded the details by telephone and I arrived a few hours later for the paperwork. Mr. English escorted me into the finance office where Mr. Lopez explained all the paperwork thoroughly and at a speed that I could understand.There were no " dollar tricks" or "back office antics" that I experienced in other dealerships over time.This is the second car I have purchased from Kay Honda in the last year. I will continue to recommend them based on a second positive experience.
Jessfisher20
Mar 29, 2010
The car is fantastic, everything I thought it would be and more. I got such a great deal, and Chris was the best salesman I have ever dealt with- I was in many dealerships throughout the week and Chris made the process easy and painless, and all was said and done in an hour! Thanks again.
jsrice62
Mar 29, 2010
My experience at Dch Kay Honda was excellent. The staff was very friendly and informative. I received a price quote online and eventhough it was over a month old they worked with me on price. I was in and out of the show room in under 3 hours. That was a record for me! With other dealerships it seems like it's an all day affair. In closing I will recommend this dealership to all my family and friends.
nataliaf
Mar 29, 2010
I was looking for an automobile for my family. We met with Mr. Radice and he was very informative about the Odessey that we were looking into and her was very pleasant to deal with. My overall experience was a great one since I was hesitant of getting an Odessey in the first place but he answered all of my questions and did not pressure us to make a decision which I think is a great thing. We then came home and thought about all of the inforamtion given and then we returned to lease the Odessey from Mr. Radice. I would definitely recommend Mr. Radice and DCH Kay Honda to my family and friends.
nicole96
Mar 29, 2010
I was very comfortable with the sales rep Charles Henninger. He was knowledgeable and was able to point me in the right direction for a 2010 CR-V. He pointed out the great value of the leather CR-V with the many included upgrades. He was not pushing anything on me.I would come back for additional vehicles and I am recommending my friends to see Charles for their car needs.
shoeseller01
Mar 28, 2010
This is the 2nd car bought from Allen. Having dealt with him in the past, made the experience smooth. He is the only car salesman that I will go to to make a deal happen from now on, period! He knows when someone is ready to buy, and I am in sales. I hate the hard sale and he is smooth.I will buy my next car from him in a few years.
markco
Mar 26, 2010
Mr. Soares was very polite,helpful and above all honest to me in his effect to get me to purchase a car.After seeing the car I wished to purchase Mr. Soares showed me all the service sheet of all the work which was done on the car before being put on the lot for sale.Very impressive. I decided to look at other dealerships before making my decision.I wasn't to impressed,the cars were beautiful,it was the salesman,it seem like it wasn't about satisfying me but about the profit they would make if they made the sale.I did purchase a car from Mr.Soares,with a guarantee that if I flunked inspection that I could bring the car back and they would service any problem I had with it.I flunked,had no problem bringing my car in for service.In my opion Mr.Soares is a TOP NOTCHED SALESMAN who I would recommend to my family and friends.THANK YOU STACEY M
laineeb
Mar 24, 2010
EXcellent! Excellent! Excellent! Would absolutely recommend this dealer and will use them again this summer when we buy our truck!I was contacted by another dealer in Lakewood who were a bunch of clowns but Allen t DCH Kay Honda was great - helpful, happy, engaging - an overall GREAT experience
marysansone
Mar 24, 2010
Angela was extremely helpful in finding us the right automobile. She went above and beyond to get another Odyssey since the one that we had on hold was sold seconds after our deposit was taken without Angela being aware. That proves to us that Honda is true to their word in customer satisfaction. We were more than satisfied! This was an extremely pleasant experience for us since we have purchased in the past with competitors and have not had this easy going, non pressured feeling with others. This was a great purchase/lease option for us at this time. Angela has a kind, cheerful and friendly attitude. I felt like we have known her forever. So far we love our Odyssey and their is plenty of room for our 4 children. When we arrived to the showroom, she was ready and waiting for us with all the information ready to go. We were not delayed in any way. The other staff members were also attentive to our needs. I believe it was the Manager Max Brodbeck. We are looking forward to many comfortable miles traveling to and from the softball, baseball and soccer fields this season. If we are in need of another auto we will be sure to call Angela Becerra for our driving needs. Regards,The Sansone Family
rosaline lai
Mar 24, 2010
I checked the website on March 18 and requested for a quote of a new 2010 Pilot at noon time. An reply was received within 25 minutes and Bill called me before 1:00p.m. to check if I have any questions. I met Bill after 1:00p.m. to discuss about the current offers and financing. I am quite satisfied with the price offered and I bought my husband to the dealer on Saturday to finish the transaction. The finance adviser, Krysztof explained everything including the different plans of extended warranty in details. After signing all the papers, Todd met us and welcome us to become one of the owners of Honda's vehicles. Everybody is friendly and efficiency is high. Sure, I would recommend this dealership to my friends.
joeykidd2000
Mar 23, 2010
another great experience at dchkay honda. this is my 3rd car purchased there!!!! keep up the good work!!!!! the whole staff was very helpfull and knowlegable from evelyn in sales to evan in finacing . thanks again for all your help!!!!!!!!!!!!!!!!!!!!!!!!
patrickm
Mar 22, 2010
Our salsman was very good and very professional. We were in the end happy with the price but we were in the showroom for just under 5 hours. Everyone was pleasant and helpful, I just thought that it was a very long process. We leased a Siena a few years ago and were in the showroom for three hours. I thought that was a long time but it was at least reasonable. But I love my Odyssey.
Dom
Mar 21, 2010
Angela was a very savvy and professional sales person. Very personable and always eager to try to please. A very good experience here all personnel very accomodating and friendly. I would shop here for another vehicle when and if the time comes to do so.Many thanks Angela!
tierfreund
Mar 21, 2010
So far my experience with Kay Honda was great. Russ was very friendly and helpfull and explained everything with the car. I will recommend Kay Honda to anyone who is looking to buy a car new or used.Thank you Ursula White392 Atlantic AveLong Branch, NJ 07740
ehsieh
Mar 17, 2010
Since I was shopping for my first car, I had originally planned to shop at atleast 3 other locations. However, because of the first class service we received at DCH Kay Honda, we purchased a Honda Fit here on our first stop!It was because of Terry's friendly nature, quick yet thorough walk-through, and his understanding of our budget & time constraints that won us over. Knowing that I was a first time car owner, he made sure he was very thorough when discussing my options and he made sure to answer all of my questions -- without ever being pushy! Even my parents (car-purchasing veterans who typically purchase Lexus') were very impressed by Terry! We will no doubt be recommending Terry & DCH Kay Honda Eatontown to our friends and family.
katehull
Mar 17, 2010
Mr. Reynoso was not pushy, obnoxious or rude. (Something I've come to expect from most.) He was friendly, answered all of my questions and did not rush me! He was very thorough with the paperwork & went through it all so I understood what I was signing. If you ever go to this dealer, ask for Johnny!!
janewell
Mar 12, 2010
Our first leasing experience and it was excellent. Our first leasing experience and it was excellent.Our first leasing experience and it was excellent. Our first leasing experience and it was excellent.Why do you annoy people like this. The experience was great. This website is terrible.
gnadasi
Mar 11, 2010
We came to your store on 03/09/2010 to find out about availability and prices of a used Honda Accord. Our intention wasn't to purchase anything at that time, just to have a quick look and orientation. We were welcomed by a very friendly gentleman at the entrance, who directed us to the used vehicles department. There we were welcomed by Mr. Eric Soares, who graciously engaged us and took us to his cubicle. He was extremely helpful, knowledgeable and and very friendly. After a short conversation we discovered that we speak the same language, Portuguese, and that made us even more comfortable. He showed us a couple of vehicles, and we settled down on one of them, a Honda Accord 2009, which he let us test-drive, and we ended up purchasing it. Our experience at your dealership was just more than excellent, and we will certainly recommend it to our friends and family. Mr.Soares is a thoroughly experienced sales person, a real high value asset in your Company, and we highly commend him for his more than excellent service.
marksbirch
Mar 10, 2010
Terry Adams is a gentleman and an honest sales consultant. I thoroughly respect his professionalism, knowledge of the vehicles, financial acumen, and ability to listen to my needs. He was very patient with my many questions and was always highly responsive and thorough with his answers. He worked with me to get a great price for my trade-in and a very fair price for my new HOnda CR-V EX-L. I would highly recommend him and this dealership to my friends and business associates.
swerkman
Mar 10, 2010
We called several dealerships requesting a credit application and price quote. All were given 5 days to respond. We had no problem going the information we requested from Kay Honda. Our saleman Steven and his supervisor Max were in contact with us thru out the week prior to us purchasing our car. Everyone we dealt with was very nice.
shari210
Mar 9, 2010
It was a pleasure working with Marty and your entire company. I appreciate all of your help and love my new car. I look forward to having it for a long time, and will refer future business to your establishment. Thanks again for everything, see you soon.
snookras
Mar 9, 2010
Angela did a great job. She was friendly, helpful and willing to find what we wanted. Angela was persistant in locating what we wanted in a very timely manner. Angela also kept us informed of the progress. It was a pleasant experience dealing with Angela and we will recommend her to our family and friends.
talvdicarlo
Mar 8, 2010
My experience was very pleasant. Bill and Chris were very accomodating to my needs as a new customer. I was helped immediately upon my arrival to the dealership. Bill was well prepared due to our emails and telephone conversations. Chris explained all my financing and warranty options. He was very helpful. I am married and have two sons and we will definitely be repeat customers! Thank you very much!
solarblu62
Mar 5, 2010
My overall experience was very pleasant. Everyone at this dealership is professional, friendly and helpful. I had one little glitch with a remote starter I had put in when I purchased my Accord but Steve was on it and quickly had the 3rd party back to resolve the problem. I love my Accord and my new remote starter!
JonesCarol
Mar 5, 2010
Evelyn was a friend by the end of the appointment. She was able to give us wonderful advice, and was at our side the whole way, making sure everyone else was doing what they were supposed to for us as well. I am very satisfied and would use this company again and recommend it as well.
AgnesZaorski
Mar 4, 2010
The Eatontown DCH Kay Honda dealership is staffed by very friendly, helpful people. They all seem to care about their customers. They are very eager to answer all your questions about purchasing a new Honda. We traded in our 2001 Honda Odyssey that we had enjoyed driving for nine years on both long trips to Maine each year and short local trips. We brought it to Steve to service and we were very pleased with his friendly, helpful service.We have sent many people to DCH Kay Honda for repairs and new cars. We believe they are a very reliable dealership because of the fine people they employ and their attention to their customers..
Cathy Stopyra
Mar 2, 2010
The salespeople were extrmemely knowledgeable, and took my personal requirements for a vehicle seriously. I was treated with respect during, as well as after the sale, The sale was followed up with phone calls to make sure of my satisfaction with the sale/process.
gkottakis
Mar 2, 2010
Kay Honda is the most professional dealership I have ever been associated with. From the moment I met Marty Wolf six years ago, he has demonstrated that a car buying experience can be a non-stressful event. Marty along with the General Manager Bill, who has been involved with each sale, treated me with respect and at no time pressured me into purchasing any vehicle. My wife and I have leased six Odysseys through DCH Kay Honda. Also, we are responsible for the sales of a CRV to my wife's cousin, a CRV to my father in law and an Accord to my mother.
Buzliteyear
Feb 27, 2010
Our purchase came down to two words: Stephen Moore.After three weeks of quotes and research, I was supposed to have an appointment at Freehold Honda, but they completely blew us off. I was making other plans for the day when I got a call from Stephen Moore of Kay Honda in Eatontown who was following up on previous quote. I was in no mood for any more car shopping, but he was a straight talker and skipped all the baloney. He made it very simple and gave me the bottom line with a very good price. And that was it.We jumped in the car and headed to Eatontown. I fully expected to get bombarded with games, but that never happened. I was offered options which I declined, and there was never any high pressure selling. (Had there been, I would have bailed)Stephen was unscripted and genuine. I have never, ever written a complimentary piece about a car buying experience and, most likely, never will again.Aside from Steve, I also a very good experience with Mark from Finance and one of the managers whose name escapes me.I wholeheartedly recommend Kay Honda to anyone considering a Honda product. On a side note, our shopping experience at the Honda dealership in Old Bridge was good too. Unfortunately, I cannot say the same for Freehold (Nick) or Lakewood (Patrick). And this was our second very poor experience in Lakewood over the past two years.To the management at Eatontown, thanks for having sales persons like Stephen Moore, and thanks for an overall fantastic experience, our first one ever. We'll be back in two years for my wife, and OUR BUSINESS WILL GO TO YOU!Thanks again.Andrew
kedar.kesar
Feb 27, 2010
The overall experience was great, the people involved were very quick in answering all the queries and also getting all the documents work and other formalities done in time. Angela specially was very helpful in the overall process. It was a really great experience dealing with Honda.
Lo1s
Feb 25, 2010
The overall experience was great! The salesman Steve Moore was very down to earth and not phony. We were very comfortable and had all our questions answered. The price of the car was very good. It was about what i had expected to pay and beat all the other dealers i was talking with. Chris the finance guy was very funny and professional, a pleasure to work with. Signing papers and putting it all together was done within a reasonable amount of time. Everything went very smoothly. I am very pleased with the car. It is everything i was looking for and more. I would definately recommend this dealership to anyone looking to buy a car.
cesarflo34
Feb 23, 2010
I would recommend this dealership to my friends, the service was great and everybody was really friendly. They took good care of me and my wife and made the buying experience enjoyable. I really like the folow up phone calls, that shows the interest in pleasing the customer and not just sell a car.
Kurupmani
Feb 22, 2010
Excellent Service and very friendly approach by all the staff, especially the sales person Eric Soares he was so patient and helpful which made me take a decision on the same day, frankly when i walked into the showroom i didnt have any intention to buy but i drove back home with the car i wanted. it was a stress free experience i have ever had in car buying. i will recommend this dealer anytime, they are different from others.
JPOConnor
Feb 20, 2010
I have been using DCH Kay for service for several years now. I visited David early on in terms of my lease ending and my next car. I came to see him in February. His advice and help was excellect in arranging for the purchase of the 2010Accord.Yestarday I picked up the car and the entire process went very smoothly. I am happy to recommend DCH Kay for sales and service.
lindah8747
Feb 18, 2010
My name is Linda Heintz and I have recently leased my second vehicle through DCH Kay Honda of Eatontown, NJ. Three years ago I leased a Ridgeline through this dealership and was very impressed with the Salesman, service and vehicle. I did not hesitate to return when my lease was about to terminate to procure another Honda. I was met with the same exemplary overall experience as the first and worked with Dave. Dave had me test drive two vehicles and explained them throughly. I felt I made an informed and excellent choice with the Accord Coupe. The financing and all documentation was throughly explained by both Dave and the Credit Manager. I was able to drive the new Accord home that afternoon. I am also in Sales and I must commend your staff for being friendly, knowledgeable and accommodating. I definitely would recommend your dealership for anyone interested in a Honda vehicle.Sincerely;Linda M. Heintz
rehakj
Feb 17, 2010
Very professional and courteous staff from the first moment I arrived. It was a pleasure to do business at DCH Kay Honda. They got me in the vehicle that I was looking for and the price was right on. I will definitely be doing more business with this dealership in the future. Special thanks to Edmond for all his hard work getting the vehicle prepped for delivery. This was absolutely the most positive experience I have had buying a car yet.
martin116
Feb 15, 2010
My wife had done some research on line and was interested in the Pilot, she saw a good selection of used Pilots, low miles and reasonable prices. We at the time had a Merc Mountaineer which we were very pleased with both performance and service of vehicle/dealership(George Wall). We looked at vehicles there but could not find one in that we liked and in our price range, they weren't as helpful as in the past. So we decided to look elsewhere. I arrived at Kay Honda with a want/need of a "new" vehicle. My sales person was Art Smith, I told him I was interested in a used Pilot and told him the price range I was looking at. He showed me 4 or 5 Pilots in my price range and was knowledgeable to the differences in options, he also was upfront on the length of the manuf. warranty on each veh(this was very important to me). After deciding on a Pilot that I liked, Art brought me inside and showed me the Carfax history and service history of the veh. He also showed me the Kelly Blue Book value of the veh I wanted to buy, it was $4000 more than dealer asking price. I told Art that my wife had the Mountaineer that we were trading in but wasn't available until later in the week. Art asked if I wanted to leave a deposit on the veh but I said no I'll be back. I came back later in the week to find the vehicle sold the next day. Art showed me another veh that was a little more expensive but had the options I was looking for. I got a good trade amount on my veh and never felt pressured at anytime. My financing was approved at a great rate and spoke with finance officer who was equally helpful in weighing out my options on extended warranties. I never had to fight or argue with anyone over the price of the veh, it made buying a new car enjoyable. My overall experience was great will recommend Art Smith & Kay Honda to others, it was nice not to feel ripped off. I'm looking forward to having my Pilot serviced at Kay and expect the same quality and service I received from the Sales Department.
S Ratneshwar
Feb 13, 2010
My overall excellent experience at DCH Kay Honda can be attributed almost entirely to the sales person that assisted me with my purchase, Bill Knier. Bill was friendly, knowledgeable, and very clear and helpful in answering any questions I had during the purchasing process. In addition, Bill was prompt to return any phone calls or emails which added to the positive experience I had as a customer. During my search for a new car, I went to MANY different dealerships, and dealt with MANY different sales people. The customer service provided by Bill contributed largely to why I eventually made a purchase from DCH Kay Honda. His service was above and beyond all others- and anyone who can make a 29-year-old AND her 59-year-old dad happy customers is a true gem!
gpiem
Feb 10, 2010
They were obviously eager to earn my business. I hope their service department is equally as good. The car was prepped and ready to go when I arrived, and they got me out in a timely manner. I am a woman of few words. I don't appreciate having to use 250 characters to rate this dealership.
vjy
Feb 4, 2010
Angela provided a very satisfying and hassle free buying experience for my wife and I. I would actually go out of my way to recommend Angela to anyone that I know who is looking for a new Honda. She gave the best internet base price for the make & model that I wanted. She also provide me with the "walk out the door" price via e-mail as I requested. She agreed to meet my wife & I; eventhough, she was not working that day. When we arrived at the dealership she was there to greet us and did not rush us. Offered us coffee, had the truck prepped & ready, arranged for financing, appraised our trade, and had us out the door in our new Honda within a few hours. & NO SURPRISES !!! AMAZING !!!DCH Kay Honda should be proud to have Angela as a valuable asset to their team as she went above and beyond to ensure that we were satisfied with our purchase. Keep up the great work !!!
pals9
Feb 3, 2010
We have purchased many vehicles from different agencies over the years, this being our first Honda. We were very comfortable w/DCH Honda from the 1st visit. The sales, parts, finance & service representatives are very knowledgable & thoroughly answered all questions during & after the purchase. There was no pressure to force a decision to buy. The "personal touch" all employees have at DCH Kay Honda, makes the consumer feel as if they are the most important individual in the building. This includes all contacts w/this dealership after the purchase was completed. It was a pleasure doing business with this organization & when the time comes for another new car, we will consider them 1st.
klavensgiunta
Feb 2, 2010
Alan was very helpful and went out of his way to accomodate my requests. He worked with me to find the model I wanted. He was responsive to all my questions and helped me with concerns I had after I pourchased the vehicle. I was happy with the servie I received
ssolon
Feb 1, 2010
Sales and Financing staff were very friendly, helpful, and knowledgeable. They had great follow-up after our initial inquiry and worked with us through a couple of bumps along the way. As return customers, we received extra attention and consideration when working through financing options. The lease program that we ended up with was so good that other dealers (non-Honda) literally said "if you can get that good of a deal, you should do it". Finally, after the purchase we went back to pick up our plates and registration and they even offered to go out and mount them on the car. A great experience from start to finish.
rfwalk52
Jan 30, 2010
I purchased a vehicle from DCHKay Honda in the past and I was very happy with the purchase process (no high pressure sales) and the quality of the product offered. I returned to DCHKay Honda this time for the same reason. I believe that Honda makes a very good product and I appreciate not being pressured into a sale. The salesman, Stephen Moore, was very helpful even though he new we had not completely decided on a Honda. He was very patient and did not pressure us into a purchase. Price is important, and I believe we received a fair price, but perhaps not the lowest, but what is more important to me is a sales process that is respectful of the buyer.
Jess C.
Jan 30, 2010
I can not say enough good things! This is the third Honda I have purchased from Kay. EVERYONE was wonderful! We had stopped by on a Thursday evening right before closing just to see what they had, JOHNNY REYNOSO had come out to meet us. He was very nice and willing to help even though it was late and cold. We made plans to come back during the day for a test drive. Upon going back on Saturday, Johnny remembered us, met us with an honest smile, and answered all of our questions. I liked Johnny almost instantly because of his relaxed personality. He wasn't a stereo-typical car salesman that seemed like he had too much coffee and just wanted to make a sale. He was well educated in speaking about the vehicles we looked at. He gave us the time we needed to make the right decision. I had to return to Honda for a minor service needed for the car. Johnny had no idea I was showing up (last minute choice on my part). Again greeted me kindly, helped me out with the issue and when the service Department was finished he met came up to see what was done and see how I was. You would be lucky to have Johnny as your Honda rep!Jess CardozaPort Monmouth,NJ
emchurch99
Jan 28, 2010
I have never bought a Honda and all my cars previously were purchased at the Toyota Dealer Next Door. Stephen did a fantastic job and I am sold on Honda. He was friendly, did an excellent job telling me about the features of the car in a non-pressured manner. Thanks to Stephen I will definitly be back to Honda again.
reedtalada
Jan 27, 2010
Allen and the team at Kay Honda did a great job dealing with a complicated transaction -- trading in a car in New Jersey, and picking up a new one in California. This is my second new Honda purchase at Kay Honda and I would recommend Allen Wagner without reservation as a customer-focused and detail-oriented salesperson with a strong ability to work with his customers to deliver a great buying experience.
jmastroly
Jan 26, 2010
There was no pressure and the dealer was willing to match any deal I came in with. It was very easy and stress free. Mr. Lopez was as nice as a salesperson can be and we are very glad he was the one we chose. Overall it was the best experience I have had at a car dealership since i have been buying cars.
GinnyatWHills
Jan 20, 2010
I recently leased a car from Bill Knier, at DCH Kay Honda. From my initial phone conversation with Bill, which made me feel very comfortable about going into the dealership and pursing a deal, through the culmination of that deal, I felt that I had met the top (or at least tied for the top) sales person in my car buying career. (In my lifetime so far I have leased and purchased about 34 cars.) Bill went over a number of models that he thought might fit my need and I decided to price an Accord EX-L.At my request, Bill showed me a couple of variations for a deal. His patient and thoughtful explanations really made me feel good about going to see him. I did not get the feeling of being the adversary, as some dealerships can give you. I told Bill that I had to go home that day, and share the information with my wife. Bills demeanor didnt wavier from outstanding when I first walked in, knowing now that he couldnt close the deal on that first visit. Generally if a salesperson finds that their efforts didnt get you to sign on the dotted line, with their first effort, you could see a change in their personality. On the way out Bill introduced me to Chris Mizerny, a sales manager, who asked me if there was anything more he could do for me. I said, Yes, and would you believe, he even gave me more food for thought (and I mean that in a positive way) by giving me another variation of how to do the deal with that good pricing that Bill had just given me. I left there hoping that I could come back and do business with DCH Kay Honda. I did look at one other make car, and decided I wanted a Honda. Now, I needed to get some competitive pricing, and did so at two other dealerships. One more local to me, and another also a distance away from my home. I then decided that in comparing dealers I wanted to do business with DCH and Bill, if possible. Bill made that an easier task by giving me his best pricing up front, without playing games that might not have brought me back to see him. Other dealers, when asked might say well when you come back well see if we can do any better. What they dont care about, is if not given the best price up front you may never come back to them seeking that better price.I called Bill, and set up an appointment to come in. We went over everything, and then went into the finance person, Chris Olszewski. That was also a pleasant experience. No trying to push on us any after market items, just an explanation of what could be purchased. Then he gave me an explanation of all the paperwork that had to be signed and the money to be paid. On my initial visit to DCH Kay Honda I met Luke Haug, another finance person, who was very helpful in answering a few questions about extended warrantees, that, I had asked about. After the deal Bill went even one step better, when I told him that I needed a way to come and pick up my new Honda since my wife does not like driving the NJ Parkway. Bill, himself, made arrangements to pick me up to get the new Honda. Bill never waivered from his even tempered personality, even when I arrived to finalize the deal late in the day on a very busy day with many people there to see him. You could see that he was a touch worn, but that was the only sign of this seemingly hectic day for him. He didnt seem to miss a beat finishing up with the other people, and then moving on to us. When I saw him two days later, you could see that he was well refreshed, and he told me that the other day was an extremely busy day for him. I told him that was good news. On the day of pickup I went into the parts department to buy something for my new car. I met the manager there, Jason Woods, he treated me right on that purchase, and extended an offer to call him, if he could ever be of assistance. I feel confident that life after the deal will also be a pleasant experience for many years, and I could then look to DCH Kay Honda for my next car, shortly down the road.
cgracia86
Jan 18, 2010
My experience at DCH Kay Honda was GREAT. It has been exactly a month since I purchased my Honda Civic LX and I am very happy. My salesperson, Armando Lopez was very helpful in helping me with my purchase. He answered all of the questions that I had and was very patient with me being that it was my first time purchasing a car and I had quite a few questions. I would definetly recommend DCH Kay Honda to friends and family.
Puja_raani
Jan 17, 2010
I happened to be getting my 2001 Accord serviced when I was talking to Steve from the Service Department. I explained that I recently found out I was pregnant and that I would need a bigger car soon. He showed me the catalog for the new 2010 Accord Crosstour, and explained that it would be perfect for a family with kids. He then lead me to sales where I met Allen. Allen was very friendly and gave me a fair price. I also liked that he wasn't pushy. The dealer didn't have the color and the model that I wanted, so Allen went and got it for me from another dealer. I love my new car so far. It is very comfortable to drive. I credit both Steve and Allen for helping me select and purchase the perfect car for me.
kschouten
Jan 17, 2010
We came in near the end of the day on a Saturday. We had seen a great lease price on- line for a Honda Accord, and Edmond was our sales person. He verified the promotion, took us for test drive, and showed us which cars were available. He worked with our insurance company to get coverage, and we signed the paperwork with the finance manager. It was past closing, and we were the last customers, but nothing was rushed, and we were able to leave with our new car. Our 15 year old son even commented on how helpful and friendly everyone was, and how great the overall experience was.
ebocklage
Jan 15, 2010
A very pleasant experience, everyone was friendly and courteous. The customer service was good. I feel I received fair treatment and overall a decent price on the vehicle I purchased. We will be recommending this dealer to our family and friends.
rbennett
Jan 14, 2010
I was very happy with the service provided by the sales associate, Jeremy Braun, from DCH Kay Honda in Eatontown, NJ. I will look forward to doing business with him in the future.I did not feel the warranty package was clearly presented to me by the finance department. No total price for the warranty package was ever mentioned to me- only the "monthly payments." I was left to discover the $1990 price tag on my own. While I assume that is a common sales technique, I would have preferred the finance salesman to be more upfront with me. I was not pleased with that aspect of my new car purchase experience.
noahk
Jan 14, 2010
Evelyn was very helpful and professional as we searched for a new Honda lease. She was patient with us and was more than happy to assist with our requests. I would highly recommend her and dch kay honda in the future. ..............................
pizz1031
Jan 14, 2010
Charles was very friendly, knowledgeable and helpful. Working with Charles, I did not feel pressured at all, in fact, leasing my new car was an enjoyable experience. I will be sure to recommend Charles and the rest of DCH Kay Honda to friends and family. Thank you.
j1
Jan 11, 2010
The purchase of my Honda was very straight forward. The staff was very friendly and helpful, especially Jeremy Braun. I was able to make an appointment the same day I requested one. Jeremy also was very patient in taking me thru the different choices I had for a vehicle.
Irene Passmore
Jan 6, 2010
We found the sales process to be open, candid, and helpful. Our sales consultant, Terry Adams, was well-informed and did his best to secure the car we were interested in. As a result, the deal was closed the next day, and we drove the car we wanted off the lot. The finance consultant was also very forthright and open in his role. We found the whole process to be efficient and effective.
8nascar
Jan 4, 2010
Russ was very helpful! We originally were looking for an Accord but on my wa to the dealer changed our minds and wanted to look at the Oddessy. Russ just rolled with it and we found something we loved that day!! We had been working with Russ for a few weeks looking for the right car for us. He was attentive to our needs without being overbearing. It was a great experience!! So gald we weren't hassled or pressured!! Thank you Russ!!
poolguru86
Jan 4, 2010
We were shopping for our new car as a family. Charles was not only informative to us but was interactive with our 2 daughters too. He showed us the "assests" of the van that we would each like. He spoke of the safety with the airbags which was important to us and showed the girls the DVD and headsets!! Which they love!!! Charles was polite and got all of us chairs when we came in to work out a sale. We were making a cash purchase and Charles worked with us to get us the best value and best deal. Charles also introduced us to the service department which i felt was a great asset! We have recommended Charles and this dealership to our friends. Mr. and Mrs. Borys
tgrapent
Jan 4, 2010
I had to give the 'OK' price rating because of the add on extended warranty experience. We had a wonderful experience and our sales guy. Norm, was great. We negotiated and got a fair deal on a purchase. Then, the whole finance experience with the extended warranty and all was not a good experience. We thought we had a price and a certain payment but found that not to be true. I know we did not HAVE to get the warranty but, it was an add on that we were kind of 'sold' and it just made our experience more like the 'old days' when buying a car was not a good experience. We were made to 'fear' the electronics in the car and felt like we had no choice but to get the warranty.I cannot say enough about the GREAT experience we had with Norman Lehrman, our salesman. He is a true professional and we will buy from him again. We are both in sales as well so we speak from experience.
LISETTE32
Jan 2, 2010
charles was an extremely nice and friendly salesman. WE AGREED ON A GREAT PRICE AND REALLY DIDNT GO OVER THE PRICE I WAS WILLING TO PAY> I DEFINATLEY WOULD RECOMEND MY FRIENDS TO GO IN AND SEE HIM. THIS IS WHY I RATED HIM THE WAY I DID > ITS AS IF WE WERE FRIENDS FOR YRS
kil2ski
Jan 1, 2010
My experience was great. They did not have the vehicle I wanted in stock, so the salesman spent several days locating the exact vehicle I wanted. He kept me informed the entire time I was waiting for the vehicle. When it came time to purchase the vehicle it was all done very quickly and easily. The salesman has even kept in touch several times after the purchase just to make sure I am completely happy with my purchase.
gene.lemire
Dec 31, 2009
your employees went out of their way to satisfy our selection of CRV to purchase. we are long time DCH Kay Honda customers and were impressed with these two fine representatives of your company. although I forget his last name the finance mgr Luke is also to be commended in the expeditious manner he handled our financing and paperwork.
lbarbella
Dec 28, 2009
My overall experience at this dealership was great. They were friendly and helpful, they answered any questions you had and really explained everything fully and as best as possible. They stayed late to help us and didn't try to insist on selling us anything. DCH Kay Honda is really a great place to business.
vonpier
Dec 28, 2009
My wife and I have purchased eight (8) vehicles from this dealership (same salesman) in the past seven (7) years. They have always been very helpful and knowledgable with every purchase. The sales, service and parts departments are all first class. I would highly recommend this dealership to anyone looking to purchase a new honda vehicle. We love Marty Wolf !
ginaricciardi
Dec 26, 2009
Terry was very pleasant to speak with and had tremendous knowledge of the Honda CR-V. What he didn't know, he found out within a mere moment. We did not have intent to purchase that evening, only test drive the CR-V. However, we purchased the vehicle and drove it home that night! We would recommend Terry and Matt to our family and friends. We would also like to have our vehicle serviced by this Honda dealer if it was competative and affordable.
Johnnybravo1270
Dec 23, 2009
DCH Kay Honda was recommened to me by a friend who has leased/bought from there in the past. Marty was very helpful witht the purchase of my Honda Fit. Mark worked well to get me the best financing possible. I appreciate all their help and will definitely recommend them to anyone I know looking to buy a car.
bennettb
Dec 23, 2009
Terry Adams was very helpful, friendly, and a pleasure to talk with. It was a very cold day but Terry spent a total of a couple of hours outside while showing me the various cars, helping me make my choice, taking a test drive and finally settling me in my new car. Other employees that I dealt with briefly, a sales manager and finance person (sorry forgot their names) were equally friendly.The selection of cars, both the color choices and models was excellent.I did feel the trade in value for my old car was a bit low, but not so much so that the sale could not be made.
luvmyhonda20
Dec 21, 2009
Angela was very helpful and friendly. They gave me a price quote and when I went to the dealership they have the car for the price they have given me. I had quotes from other dealership also within the Tri-State area and they have given me a good quote and I like the customer service I received. Angela is part of DCH Kay Honda's Internet Sales.
lpmaude
Dec 17, 2009
I knew the car I wanted and the approximate price I was willing to pay and we came to an agreement fairly quickly.The process went smoothly and efficiently.I find this review process, not the dealership, to be stupid. If I can express my review and not waste my time in less than 250 characters, it should be sufficient. I HAD TO CHECK OFF ACCEPTANCE OF THE TERMS OF USE WITHOUT THEM BEING DEFINED, THEREFORE I DO NOT ACCEPT THE TERMS OF USE.
atoris
Dec 17, 2009
Absoluely perfect from start to finish. We had visited with the Honda dealership in Toms River and had a horrendous experience, so we decided to go elsewhere and ended up at Kay. Evelyn Wallis was a pleasure to deal with, and Chris was extremely pleasant when helping me complete the paperwork. Thank you!!!
ccadalzo
Dec 16, 2009
Angela Becerra is a very warm and thoughtful salesperson. She answered all my questions and took me on a number of test drives. She followed up after my first visit and did not apply any pressure. During my second visit she explained the lease program. I was satisfied that Civic lease was right for me.
mrylln
Dec 10, 2009
This is the second car I've purchased from this dealer, and I wouldn't go anywhere else. The sales department is honest; the service department is dependable. It just doesn't get any better than this. This last time, I went in with a specific car in mind from looking at the web site. When they told me it was already gone, I was a little disappointed, but then they offered me a newer model with fewer miles and for less money. It's perfect! That's a deal I can feel good about.
Joe Cauvin
Dec 9, 2009
Experience was a good one, no high pressure sales pitch. Competively shopped Toyota verse Honda, previously owned a Toyota 4-Runner and loved it. Honda's Financing was better, as well as over all price. Michael Fabian also did a much better job than the Toyota sales person. Chris is the credit department was also outstanding covering everything.
Mcohen04
Dec 1, 2009
Ive bought many new cars over the years and this was the most delightful NO Pressure experience Ive ever had.My wife & I were looking to purchase our daughter her 1st car.My sales person was Terry Adams he presented himself very professionally. His knowledge of Honda was very instrumental in my decision in purchasing our new Honda Civic LX coup. There was no haggling. I gave Terry a price that I felt was a fair price and within minutes I had an answer. Previously I would have to play the waiting game. But not at your dealership. I met Chris who was the manager on duty Saturday and told him our main concern was that the Civic would be a safe car for my daughter to drive. Chris went over the crash test results compared to your competitors and assured me that base on those results the Civic was one of the safest cars on the market. My wife and I made the decision to purchase the Civic at around 5pm on Saturday. We told terry we had a 50th birthday party at 6 in Oakhurst.He said he could get the car prepared and have all the paper work completed in an hour or so. And we were on our way to the party by 6:15. we did have one issue there was a suction cup mark on the hood of the car which could be seen outside of the show room. Terry brought the car back into the service area but it couldnt be seen there. Chris assured us that this would be taken care of and not to worry at our convenience. Id like to thank Chris in finance for his sense of humor and getting all the paper work done in record time. We will be back when we need another car.GREAT JOB!!!!GIVE THESE GUYS A RAISE!!!!!!!RegardsMichael Cohen
mattyryan01
Nov 30, 2009
My experience with DCH Kay Honda was fantastic, my sales representative, Allen Wagner, listen to what my wife and were looking for in a new vehicle and was courteous in helping us obtained that vehicle. We did not any pressure to making a deal and all employees we dealt with were professional through to whole car buying process. We will definetly recommend DCH Kay Honda to our friends and family.
thomas j. struble
Nov 30, 2009
I have been in sales over 40 years and I was very pleased dealing with Allen and Evan.I have purchased and leased over 35 cars and have dealt with lots of dealerships.DCH Honda is very professional and enjoyable to deal with. I will recommend thisdealership, Allen, and Evan to my family and friends.Thank You,Thomas J. Struble
germania
Nov 30, 2009
Everything was perfect. Armando Daniel Lopez was also perfect. This car was a good buy because we needed a new car so we didn't think in other make because we had a perfect experiense with our old Honda Civic (2007). The unique difference is that the new civic is automatic.
civicboy11
Nov 28, 2009
Mike Fabian Jr. made my car buying experience very easy and hassle free. I would highly recommend DCH Kay Honda internet dept and Mike to my friends for any Honda cars in the future.I would definitely return to purchase a honda from DCH Kay Honda.Thanks,Ronny Eng
sandspike5
Nov 24, 2009
We had a very pleasant experience working with Mr. wolff at the dealership and would reccomend you to our friends.All the people we met during our time spent at the dealer were very knowlegable and helpful.W e are very happy with our new automobile, and hope to get many years of driving pleasure from it.
dskerletts
Nov 23, 2009
We had been to another dealership, Weisleder in Brick, NJ and had been lied to. We called Mr. McCracken and explained what we wanted, no gimmicks,no run around. He provided that and much more. Our next car will definitely be a DCH Honda. The dealership, salespeople, repair shop, all of it was impressive. Very upscale and pleasant. Thank you again for a wonderful experience. Happy Thanksgiving to all.Sincerely, Frank and Diana Skerletts, Point Pleasant, NJ
mfishman
Nov 23, 2009
My experience with DCH Kay Honda was, bar none, the easiest, most honest and straightforward that I have had of any vehicle I have bought, new or used, financed or leased. Angela & Max were absolutely wonderful to work with and helpful in every way.
Ann Jankowski
Nov 18, 2009
I made contact with this dealer through the internet and had a great experience. I explained what I wanted and the dealer had the car in stock. I purchased a couple added features and am happy with my selection. The dealership processed the paperwork quickly and the entire process was efficient and professional. I'm happy with the new car.
ljhancock13
Nov 15, 2009
Our experience at DCH Kay Honda was very good. The sales manager, Chris, and the sales rep, Armando Lopez, were both great during our purchase process. We went to the dealership know exactly what we wanted and they were great in locating the exact car that we were looking form.
yhlhonda
Nov 10, 2009
We received very professional services at this dealership. We were given all the options and information we need to make decision, but didn't feel being pushed. The sales reps works very efficiently, and the transaction went through smoothly. Overall it was a pleasant experience.
dianepanzera
Nov 9, 2009
My good experience started as soon as I entered the dealership. Allen immediately approached me to assist me. By comparison, the same day I entered a Nissan dealership. Twice I heard someone would be right with me, but no one came - after waiting 10 minutes I left. I test drove the CR-V and all my questions were answered. Allen also spent time showing me how some of the features worked. Allen communicates easily and is personable. I happened to go to this dealership first and still wanted to check Toyota and Nissan. There was no pressure to make a deal on the spot - I was free to follow my plans and I called Allen back when I was ready to make the purchase (the next day). The price negotiation was also much easier than I expected. I had done my research and had a AAA Member Price that I would be satisfied with - we quickly agreed on that price and there was no further haggling or trying to change the price after the agreement (I've actually had a dealer in the past try to do that - he wound up losing two sales because of it). He did not try to up the price by charging me for things like floor mats - they (along with the cargo cover) were included. The paper work went smoothly and Allen even called my insurance company for me to add the car to my policy. Allen was also willing to work with me on logistics that would work for me (I didn't trade in my old car and had it with me). Chris finalized the temporary registration and went over the extended warranty options with me. He did not pressure me to make a decision on the spot which was much appreciated. When the CR-V was ready to go, Allen went over all the features with me again, answered all my questions, and even programmed some radio stations for me; I should note that even though the dealership had already closed for the day and it was Haloween, he did not rush me out.
jmanahan
Nov 9, 2009
We had done our research online, knew what we wanted and requested an online quote. When it was time to come into the dealership to finalize the deal, we had a smooth and easy experience. Llyod was great to work with and we'll be back when we are ready for our next Honda.
akassin
Nov 6, 2009
I found the manager to be the most helpful. Chris was fantastic! He was patient and went above and beyond in my opinion. Apparently someone forgot to give me one of my keys. I explained to Chris that I was unable to make it back to the dealership because I was going to be out of town, so he personally delivered the key to my home. I also found the finance guy Eric to be very knowledgeable and professional and processed my paperwork in minutes.
suezop
Nov 4, 2009
From the moment I walked in the door, Allen was a complete gentelman!He showed me all the Hondas and never pressured me. I was a previous Accord owner and I told him I had to pay less and he never once pressured me into an accord. even though he knew by the look on my face when I sat in it just how much I wanted it.It just has so much more power than a celica.He took care of my needs in a timely manner. He even made me a cup of coffee.I would definatly send friends there and tell them only to go to him.Thank you.Susan zoppi
nikbisk
Oct 30, 2009
I have given this dealership an excellent rating because they were just GREAT! Angela made the transaction smooth, speedy and informed. When I left the dealership I wasnt questioning myself on this purchase, I knew I had made the right decision. Angela helped me with everything and was very patient.Thanks Honda! Ill definately refer people to this dealership and to Angela who made the experience painless .... actually enjoyable!Happy Hallowwen!
jianpollini
Oct 26, 2009
We are very happy with DCH Kay Honda. This is the 2nd vechile we purchased through them in 3 years. They offered very competitve price for the new 2009 Accord LX model we purchased. We are also very impressed with our sales person, Iloyd. We completed the final sales transaction of the vehicle in 45 minutes. It is a very smooth and pleasant transaction.
joe d jackson
Oct 22, 2009
I went to other dealerships before I went back to DCH Kay Honda. What a waste of time at the other dealerships. This is my 4th new vehicle form Kay Honda. I am extremely loyal to my Honda trucks. I'm on my 2nd Ridgeline and my wife is still very happy with her Pilot. When I have them serviced, it is ONLY by Kay Honda. I trust them with my family's ride, comfort and most importantly, safety. I would not even consider another manufacturer. Thnaks from a loyal customer, Joe Jackson.
dateeter
Oct 19, 2009
Excellent experience in general. Lloyd & finance department personnel were very professional & I would not hesitate to recommend DCH Kay Honda. My son loves his Honda Civic thus far and was also very pleased with the overall experience. We were also considering a Subaru Impreza but definitely favored the Civic on several fronts, especially the fuel economy. The financing was also considerably better on the Civic.
Shufflej
Oct 16, 2009
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tc360
Oct 15, 2009
Professional, patient and honest. A pleasurable experience dealing with Jeremy and the rest of the DCH team. This is the third vehicle I have purchased from Jeremy/DCH Kay Honda in the last two years (wife,daughter and myself) and I think that speaks for itself. I pass two Honda dealerships on the way to DCH Kay Honda. I have recommended to family, friends and neighbors. I will be back!!!
mthroncich
Oct 10, 2009
From the time that I entered Kay Honda, I was treated in a friendly & courteous manner. We discussed what I wanted and then I was shown several cars & drove one. I was able to get exactly what I wanted at a very good price. All of my questions were answered and the cars options were explained to me in a way that I could understand. The entire transaction from start to finish was less then 3 hours. I was able to drive the car home that day. They were very concerned with my satisfaction at all times. They followed up with a phone call a few days later so make sure that everything was okay.
mannixzeh
Oct 9, 2009
This was the BEST experience I have ever had leasing a car. I did it on the internet and dealt with Lloyd Mckracken. He was professional and honest. There was no pressure or haggling. If you want a Honda go to him and belive me I am not an easy sale and never have anything good to say about any car dealership!
automobile
Oct 5, 2009
It took a few days longer than anticipated for the car to be ready for pickup. I made several calls and emails to the salesperson, received no response.On 8/26 we had to stop at the dealer to get the status of the car's readiness. Mike was out, but spoke with Chris. We wanted to pickup the car the next day and Chris said that Mike would be there waiting for us. Mike called at night and asked if we could wait until Friday morning because he was off Thursday. We did him a favor and pushed the pickup to Friday at 9 AM. We got there at 9, he came in at 9:30.We had purchased the window etchings. On Saturday I realized that they were not done. I called Mike at Noon and he said that we were on the list to be called. As soon as he and the finance person realized that they did not do it, he should have left a message for us. I had to drive back during the week.Finally, my neighbor was supposed to receive a $50 referral payment for sending us to the dealer. After all this time I emailed Mike last week and left Chris a voice message on Friday, inquiring about the payment. Never heard from either one.Chris called last week, about 10/13. He indicated that he was away on vacation and was getting back to us. I explained the issues and he apologized and said would authorize the referral payment ASAP.Chris left a message on 10/19 that the payment was processed. Because of his intervention, though we had a bad experience this time, I changed my recommendation to yes, because in the past things ran much more smoothly.
annmariehill
Sep 30, 2009
Lloyd was terrific....listened carefully to my needs and wants, responded quickly and efficiently, was honest in his pricing and did not push too hard. He was easy going and I felt very comfortable with him...this was not like going to the dentist..my usual attitude towards buying a car. He made this the very best car sale that I every had. I highly recommend him to you.
BelmarNJ
Sep 30, 2009
Allen was extremely patient and helpful. Spent the better part of an afternoon driving several cars and deciding between the Accord and the Civic. Did not feel any pressure the day I bought the car, or the night before when I test drove with Chris. Both were very professional and they made the experience a good one. Love my new 09 Accord EX. They had the cars on the lot to see and drive which helped a lot. I feel I was treated fairly on my 98 Acura tradein. Doing internet research before buying, the price I paid at Kay Honda matched what was shown on the site.
stephensheehan16
Sep 29, 2009
Allen was very pleasant and so helpful in narrowing down which model we would be happiest with. We had plenty of time to ask all our questions and test drive a couple of models. Allen made our experience very good. We had a great experience, love our new car. thanks
Kaleena.wong
Sep 21, 2009
My overall experience was excellent! My family came in with me and Armando was extremely friendly and helpful. Everything was done timely. I am definitely satisfied with the customer service! I would definitely recommend this dealership in the future.
cdohrenwend
Sep 18, 2009
I had a good overall experience and will recommend the dealership to anyone in the market for a Honda. We had some back and forth on price, but that's to be expected. Lloyd was very professional and attentive throughout the process. The finance department found a very compelling rate for me.
RameshNJ
Sep 17, 2009
Sales team has been very helpful in explaining the features of Insight.The Finance person was helpful in getting us .5 % less intesrest rate thabn my credit union.Jeremy and Kris were very professional and efficent in their time management and that was impressive.
paulawaters
Sep 17, 2009
The price we received on the internet quote was better than all the surrounding dealerships. I contacted Danny Tamipumba many times over the course of several weeks and I found him to be very friendly and extremely helpful. He was not aggressive, but informative and very confident. He called me back promptly each time I left a message. He gave us excellent service.
assemr7
Sep 14, 2009
The entire experience was excellent, DCH Kay Honda sales team honored the deal exactly as said the price will be. There were no surprises. Mr. Mccracken, Thanks for helping us buying our new Honda Accord, your professionalism was noticed and appreciated.Assem and Karan Ramadan
robnap
Sep 13, 2009
We discovered the dealership online after visiting another Honda deal that was unable to help us. The entire experience was out standing, we informed Lloyd of the car we had in mind including color and our budget. Shortly afterwards (30 seconds) we made a deal over the phone. The car was ready to go when I arrived, simply singed my paperwork and was on the road in less than sixty minutes.Robert
pathikray
Sep 12, 2009
It was nice to be at right place at time.Was taken care of in every aspect, especially by my sales representative Angela Becerra.Thanks a lot to her. Would like to recommend other people for DCH Kay in future if interested in buying honda. Hope to get same kind of friendliness everytime i call and visit in person.Thanks.
mdipierro
Sep 10, 2009
This is the second time I've purchased a vehicle at DCH Kay Honda. They are not the closest Honda dealer to my home however, I choose to drive the extra miles to work with the folks at DCH Kay. They consistently treat me with honesty and courtesy. Additionally, they have repeatedly surpassed other Honda dealers in the deal that they were able to construct for me. I've never felt like I was getting the runaround. I always feel like I'm an important customer. I can't say that about the other Honda dealers that are closer to my home.
ybtang
Sep 2, 2009
I visited DCH Kay Honda's website because it was the top rated Honda dealer on the Dealerrater.com. My purchase experience tells me that the dealer deserves the top rating. I received a quote for a 2010 Odyssey from Mr. Jeremy Braun via email the next day I submitted a request and that was the price I was asked to pay at the dealership. The whole process was very straight forward as if I just bought a regular merchandize from a shop with no hassle of any kind. Jeremy was very effective in explaining the new car and very straight forward answering our questions. He was polite and friendly. Although I traveled 80 miles to purchase my car, I was very happy I did it. I will recommend Jeremy and DCH Kay Honda to all my relatives and friends without any reservation. Charles Tom, NY.
danrazz
Sep 1, 2009
I have to say that Arthur Smith was absolutely great to work with. He was honest, friendly, patient and again honest. I would recommend the dealership to my friends and family and most importantly, I would recomend they deal exclusively with Art.
Coreyfred
Aug 31, 2009
Anglea was great very attentive and knowlegable.The dealership was friendly and helpful my car was ready when they said it would be the walk around was useful. they were all helpful and the fiance department was very helpful also. I would tell all my friends to use this dealership
lisaalcott
Aug 31, 2009
Jeremy provided great assistance in finding the car to fit our needs. He listened and didn't have any silly sales pitches. Jeremy got the car we needed right away. Switched and found the color. The gentleman who did the Paperwork knew we were rushed and got it done quickly.
wardjjlj
Aug 28, 2009
We actually dreaded going to purchase the car. But it actually turned out to be a pleasant experience. Danny was very courteous and professional. He did whatever he could to get the deal. We did request an on line price prior to going to dealership which mad the negotiations much easier. However, Danny Tumipamba answered all our questions and offered his support, with any questions or concerns we may have down the road. I would definitely recommend both Danny and your dealership. Krys in Financing was also helpful, and did explain warranty, but we did not want to purchase at this time.
ranckchris
Aug 25, 2009
Everyone was courteous and helpful. Armando, our sales person, was friendly and warm, very knowledgeable, and anxious to please. We enjoyed working with him very much. Chris managed all the payment details, and did so with speed, professionalism, and good humor. We were very impressed with the service and would definitely recommend people to this store. We were not sure we were ready to purchase a new car, but decided to go ahead with it largely because it was made so easy by the staff. Thank you for a very nice experience! This is our second Honda, which we have found to be an outstanding car.
aljacobowitz
Aug 25, 2009
Stephen Moore was great to deal with. A true gentlemen. What we appreciated most was that we were given a price through the Internet and did not have to play the "wait for the manager game" when we visited the show room. We have no qualms about buying our next car from Kay Honda.
BSTACK
Aug 25, 2009
CONSIDERING YOUR DEALERSHIP WAS RECOMMENDED THRU THE COSTCO AUTO PROGRAM;EVERYONE WAS VERY CURTIOUS AND HELPFUL.THE SERVICE STARTING WITH CHRIS MIZERKY WHO WENT OUT OF HIS WAY WHEN THEREWASN'T A SALES PERSON AVAILABLE AT FIRST.I FOUND LLOYD AND CHRIS IN FINANCE TO BE VERY PROFESSIONAL AND CARING.
IndyColtsFan
Aug 24, 2009
Marty was a pleasure to work with. He made both the return of my existing lease and finalizing the details of my new lease a very favorable experience. He was very diligent in his follow up and was always prompt with his responses. He understood that my time is valuable and worked proactively to ensure that the overall process was handled efficiently.
RobbPerry
Aug 24, 2009
Lloyd McCracken was a great sales person to work with. He is calm, even-tempered and no pressure. He worked with us to get the car we were looking for, to get our car quaified in time for "Cash for Clunkers" and I felt that I got a good deal. I'd go back to Lloyd and DCH Honda again.
rpoulillo
Aug 23, 2009
Kay Honda made purchasing a car a pleasure. We worked out a price over the phone/internet. The price was exactly as agreed and we signed the paperwork and took the car home in just slightly over a hour. They were great to deal with and Jeremy Braun was great!
swdolphin1
Aug 22, 2009
We bought a new 2009 Honda Civic last Tuesday, August 18th, and it went smoothly. Overall it was a good experience dealing with Lloyd, who was friendly and helpful. When we told him what we were looking for and asked for a price he immediately gave us the internet discount price so we did not feel we had to haggle further.
brotenjessica
Aug 22, 2009
I had a great experience and got the car that I wanted. Johnny was professional and seemed to be fair. The process was quick and easy and I was able to drive off the lot with the car in about 2 and a half hours. I felt like they were concerned abut me understanding everything and getting the best car for the money.
hanssc
Aug 22, 2009
I found working with Marty to be an excellent experience. Not having purchased a Honda in the past, when coming to Kay Honda for the first time, I was uncertain of exactly the type of vehicle that I needed to suit my needs (something fuel efficient/economical, family friendly, yet maintaining style and class. Working with Marty we ultimatley decided on the Honda Accord EX Model (which my wife and I love). Marty was attentive to my questions, accomodative to my shcedule and an overall professional. Based on my expeirence with Marty, I would highly recommend Kay Honda to friends and family.
darwin bremer
Aug 21, 2009
a friend referred your dealership that felt you probably had the car and deal that i might be looking for.indeed i must concur that stephen moore filled the bill in presenting a vehicle that i eventual felt was worthwhile to purchase. stephen moore's informative assistance in previewing the vehicle and follow through with the sale process made the difference in this new car sale. thank you
wlbrown1
Aug 21, 2009
Very pleasant buying experience. Sales person was fiendly, knowledable and attentive to my car needs. I would definitely return as a customer to this dealership for my duture car needs. I would also recommend this dealership and salesperson to my friends and family.
lvince99
Aug 21, 2009
Evelyn was the best. She was very knowledgeable, friendly and helpful. Large selection of Accords. This was one of the best car purchases I have gone through. It was a pleasure. Kris on the Finance side was also great and very accomodating. We were in and out (of Financing) in less than a 1/2 hour.
BJ2009
Aug 21, 2009
I have bought a new 2009 Honda Accord EX on 7/31/2009. Given a 20 day temporary sticker for use until you register your car. At the time of purchase, I was told I will receive the MSO document in the mail. As of today, 20 days later, temporary sticker lapse, no MSO. no title. At this point, I have been unable to register the car because I never receive the title or MSO document necessary for registration. I called several times leaving messages with salesman and no response. I called again and spoke to someone who said the necessary paperwork is in the mail. As on today, 8/20/09, I have received nothing at all in the mail. Trying to contact the business manager is impossible to attain. I am very disappointed in their customer service. I have bought Hondas before, this is the first time I have gotten the runaround from a Honda dealer.
Steve Langanke
Aug 20, 2009
Mike was very knowledgeable and answered all our questions about the new Civic. He did not pressure us to make the purchase. We compared the quote to other dealers and decided it was the best. We enjoyed working with Mike and the other members of the DCH Kay staff.
teserraty
Aug 20, 2009
Buying our new vehicle was a pleasant experience at DCH Kay Honda. Lloyd made the experience pleasurable. He was knowledgeable and helped us through the procedure. He was able to tend to our needs and has followed up on the order that was placed on our vehicle missing part. I will definitely call Lloyd for any future purchases.
Dadzukes
Aug 20, 2009
I have been dealing with Kay Honda for over 11 years and I have always received excellent service and prompt, friendly responses to my questions. I used the internet to shop for the car I just bought and Kay Honda provided a very good price. I set up an appointment to come in and look at the cars I was interested in. My wife and I test drove 3 different Accords before we settled on the car we wanted. The whole process at the dealer took about 3 hours and we were driving home in our new car. The sales person followed up in the days right after the sale to make sure we were happy with the car and she was ready to go over any questions we might have and explain in detail anything we wanted to know about our new vehicle. All in all we had a very pleasant experience buying our newest Honda.
EGRUTMAN
Aug 20, 2009
RESPONDED IMMEDIATELY TO MY INQUERIES ABOUT PRICE, COLOR AND AVAILABLITY OF DESIRED VECHICLE. LLOYD MCCRACKEN WAS VERY FRIENDLY AND PLEASANT TO DEAL WITH. MADE PURCHASE OF NEW VEHICLE EASY. ENTIRE PURCHASE OF VEHICLE WAS DONE IN A SHORT PERIOD OF TIME WITH LITTLE STRESS INVOLVED. DEALER HELPED TO TAKE CARE OF RETURNING MY RENTAL VECHICLE.
mingwu123
Aug 20, 2009
Can provide the quote through email or phone.Quick response through email.No pressure to buy any additional car service and get great price for costco member.It is a very simple and quick paper work to purchase a new car.Provide good service for cash for clunker program.
assemr7
Aug 19, 2009
I contacted Lloyd while I was in the process of buying an Accord 2009. Lloyd was very helpful, he explained the differences in all the Accord models. He also, helped me with the cash for clunker program... Overall, he made the whole process so easy for me and my wife.Lloyd,Thanks for helping us buying our new Honda Accord. Your professionalism was noticed and appreciated. Assem Ramadan.
dfranchi
Aug 19, 2009
We have always had great experiences at this dealership. Evelyn made us feel at home as soon as we walked in. She didn't beat around the bush, she was helpful and friendly and business like. Luke, the manager, also remembered us from our last lease back in February, and gave us a warm welcome back. He explained all the terms of the lease and the pricing with us and gave us a good deal. That kind of service and pricing will guarantee us back the next time.
Henry&Tina
Aug 18, 2009
Buying the Car was Easy.Getting the options added to the car not that easy so far.Added Roof Rack ,Fog lights, Rubber all weather mats, Window vent. Had to call Dealership so the Service Department would call to set up appointment, Even stop buy the Dealer ship One week after purchase of Vehicle, to see what the hold up was.Fog Lights on back order.See how the Service Department is after options are added to our New Honda CR-V EX-L.
jeffo
Aug 18, 2009
The Dealership was clean and inviting. The employees were very helpful from start to finish. They were very informed about the car and all rebates and procedures. Iwould recommend this Dealership and especially Allan Wagner as one to go to for the very best in Honda!!
joycemanser
Aug 18, 2009
It was a great experience. Angela was very friendly and professional. There wasn't a lot waiting around which was important to us. The only disappointment was the Costco savings. It was confusing and we left feeling like there really was no discount at all. We were also a little disappointed with the trade-in price for our car, but I think that is not unusual. Other than that we are very pleased with Kay Honda and will be back next time we are in the new car market.
RameshNJ
Aug 18, 2009
Sales Process was simple with COSTCO Program.Credit process was fast and helpful.I enjoyed the visit with my family to close the deal.Mr. Chris was very helpful in explaining the 'Waranty' options and how much cost it added to the price.Good Job.
Ron Bartash
Aug 18, 2009
Steven made the buying of the new car a great experience and also did Max. I had a problem with another dealership and was not happy so I stop in at DCH Kay Honda and they know to treat a customer and I will come back for more cars at DCH Thank you Ron Bartash (908-874-5567) Also it was very nice of steven to drive me to work at 7am (Monday) on his own time when the car was getting service Tks again
rubitsm
Aug 18, 2009
All of the people I dealt with were very nice. I did not feel pressured into a sale at all. Everyone is willing to work with your needs and wants and I honestly felt like they were trying to help me as much as possible. The car buying process itself moved along quickly, and they did not hesitate to answer any questions I may have had. I'd definitely recommend this dealership to anyone else.
SergeyK
Aug 18, 2009
I had a great experience with DCH Kay Honda at Eatontown, NJ.Specifically with salesperson Angela Becerra.Finance guys were also very nice. No pressure, no gimmicks. Very knowageable and friendly.My buying experience couldn't have been better.
Whclan
Aug 18, 2009
I had been to several other dealerships. Marty was the most up front with me. He spoke to me and recognized that i was the buyer of the car, not the person with me. He answered all my questions and gave me real explanations . He did not do the "let me talk to my manager game" ever time i asked about something. He knew the stock that was on hand and available. the only reason i gave a good on the price is that you can always hope for more, but the bottom line is he had the price that met my needs. And even Evan the finance guy worked with me when i wanted to add the extended warrenty. Please understand i went from a Dodge Durango to Your Civic. And it was hard for me not to buy "American". I have said i could be your new poster child and I do love my new car!Thank you for everything.Margie Walker Horsch
slewis0045
Aug 6, 2009
The entire staff was very excellent from helping me find the car that best suited me, to the test driving, the finance option and the delivery of the car. I had been to 3 dealers that week and DCH Honda was by far the most professional. I would recommend this dealer to anybody looking for a car.
thorclark
Jul 2, 2009
I would definitely recommend DCH Kay Honda in Eatontown to anyone interested in purchasing a new Honda. When I convinced myself that it was time to purchase a new car I instantly developed a knot in my stomach based on the prospect of having to negotiate with dealers and make sure that I get a good deal. I barely had to negotiate at DCH Honda and I can say with confidence that I ended up getting a great deal.
masmom2004
Jul 2, 2009
Allen Wagner was absolutely wonderful! He explained all our options. Took us on 3 test drives. No pressure from him - he was a delight. I would recommend him (and Honda) to friends and family.I take my other Honda Accord to that dealership for service and Allen went over some recommendations for that car as well. He took time out to explain things to me clearly. I felt very comfortable after speaking with him. He was very knowledgable about my car. Again, he was wonderful. All your car salesman should be like him.
art123
Jul 1, 2009
I had rerquested a quote Via DCH Interenet department. I found that the quote given was not to be beat by any other local dealership. Infact other dealer reps advised me that Kay Honda would ultimately hit Me up with numerous fees and hidden charges.I found that not to be true.During our rerasearch Angela answered all of our questions and provided lease details EG money factor and residual wheras other dealers said they didn't have that info.. "imagine"Once we met angela at the dealer she was friendly, helpful and informative, never "pushy"Evan the financer manager was indeed very freindly informative and patient.The service manager ( i apologize , I forgot his name, but have his card)was very friendly engaging and informative.The gentlemen that detail the vehicles at delivery were also freindly and helpful.WE had ean excellent experience, all went smoothly and without any unpleasant suprises.one comment.. when one enters there is not greeter, it took some time for an associate to appraoch us to ask if we needed help. the other associates all appeared engaged, we didn't want to disrupt them.
ChrisG52
Jun 30, 2009
No pressure was given to me and several options regarding types of cars were offered. I was given the opportunity to see several vehicles. All my questions regarding the car was given in a satisfacatory manner. I am telling all my friends about how well I was treated and would highly recommend this dealership.
snyder1028
Jun 30, 2009
Great place....would recommend. They were attentive to our needs and we did not waste any time going thru the motions. I would go back without a doubt. looking forward to dealing with them in the future. Love the way the handles and is great on gas.
Frank Blandino
Jun 30, 2009
Bill and Evelyn were great to work with. They were very professional and couteous to a fault. I believe I got a fair deal on the car I leased. This is my sexond car leased with DCH Kay and again they have done a fine job. The only concern and I know it was my fault was that I returned my car on June 29(lease end was July 25) and assumed the last payment on July 1 would be picked up by the dealership. I should have asked that question but that was my fault. Again I would highly recommend Evelyn and Bill to my friends who are interested in a new Honda.
MParascand
Jun 30, 2009
It was a quick painless experience. I traded in my 08 Accord v6 for a new Civic LX-S. Angela worked with me and I was out of there with my new civic in 3 hours. She made the transaction very easy.
bklyn530
Jun 26, 2009
I found marty wolf our sales person at Kay Honda to be very professional and knownledgeable. Marty was friendly and made the whole process painless which made it go very quickly. I can't think of anything else and am not going to sit here til I come up with more.....
care1y
Jun 25, 2009
We were very pleased with Kay Honda. Angela was most attentive and professional.Max was also very friendly and professional. Your pricing was very favorable vs Coastand in line with DCH Paramus where I also visited. Obviosly your location is a plus.We would not hesitate to recommend Kay Honda. Bob Wright
Joann11
Jun 25, 2009
The response & courtesy of Jeremy Braun was exceptional. He gave me a fair price, held the car for me for a few days,& had an option installed w/in hours of my request. When I picked-up the car, the paperwork was completed in a short amount of time, the car was spotless w/a full tank of gas, & the operation of the car was fully explained to me.
sibis123
Jun 23, 2009
My wife and I chose DCH because the last time we owned a Honda(9 years ago)we purchased from DCH. As with last time, this expierence was great. Friendly, non pushy and knowledgeable. Allen was a pleasure. The rest of the team made the process quick. The dealership is clean and well laid out.
cnharley55
Jun 22, 2009
Angela B did a great job. This is my second Honda purchase from Angela B. First was a 2006 Ridgeline. Second was a 2009 Accord. I have highly recommended Angela B to my friends and family.yada yada yada yada fill in space to get to 250 characters yada
cshekhar
Jun 22, 2009
Jeremy was a very prompt, responsive and courteous. He answered all our questions . His flexibility and patience was admirable. He listened to our needs and understood what we were looking for. The car buying experience was great. I believe that buyers should seriously consider Kay Honda.
Jean Dammacco
Jun 22, 2009
Jay Diehl and the staff at DCH Kay Honda were outstanding. In particular, Jay Diehl's attitude, and knowledge made the decision for me on the Honday Civic. I may not have leased a Honda, nor finalized the deal on Saturday, had it not been for Jay's salesmanship. Jay Diehl is an asset to the staff at DCH Kay Honda. Your general manager was also professional and friendly. Jay Diehl should be commended for his efforts and knowledgeability, and DCH Kay Honda should be commended for having Jay on their team.
looneypenguin
Jun 18, 2009
Very pleasant to deal with. From the first contact via e-mail to the final sale and pick up of the vehicle, we had a very nice experience. Felt that we were dealing with real people who cared about our concerns and not just a sales staff interested in making a buck off the transaction and then you are on your own. Would buy my next car from them too. I'm hoping I have very little need of their repair shop but after talking to one of the service managers, I would not hesitate to bring my car there.
clamdigger
Jun 17, 2009
I visited several dealers. My experiences were not very good. Pushy, non cooperative, indifferent, etc.My experience with Mr. Heninger was very pleasant. He was knowledgable and understood my goals. After a few visits I knew that I would be leasing a car form him. Kudos to him and may he be an example of how a car salesperson should deal with clients. He deserves a bonus.Martin Sherman
dianem676
Jun 16, 2009
I have been dealing with this dealership for over 6yrs. I have bought 4 cars in those six years. Tried other dealerships in the area and found that some were very pushy DCH Kay Honda I felt were the fairest in price. And I like the car. They have always been courteous to me. Service Dept. I'am also always to get an appointment right away.
schneide
Jun 15, 2009
We have lease 3 cars and purchased one through Marty . He is always a pleasure to deal with and always acts in our best interest without any pressure. We had some damage to the old car and he was also helpful to us in getting that resolved. He made what sometimes can be a painful experience very easy.
kvandam
Jun 14, 2009
Jeremy was very thorough - he explained the updates in the 2009 model from my 1998. No high pressure, just completely business-like and straightforward. He went the extra mile to deliver the car promptly, including standing in a driving rain to remove my old plates.I would certainly buy from Kay Honda again -- and most particularly from Jeremy.
jecruz
Jun 13, 2009
This is our second used car purchase from Art Smith in one month. He is clear, direct, honest,very straightforward, and has a great sense of humor. We would highly recommend him to anyone we know who wants to purchase a used Honda. We never felt we were being pushed/hustled into either one of the purchases we made. Art is clearly not the typical used car dealer who makes empty promises.
glazarou
Jun 8, 2009
Jeremy was very attentive to both my wife and I. He gave us the right advice regarding the type of vehicle that we needed. He also answered any questions that we have regarding the vehicle that we bought and made sure we were completely satisfied before we left the lot. Overall it was a great experience.
jmatsen
Jun 7, 2009
Jeremy was great - totally objective and factual. 2nd car I have bought through him and expect to be back when I need another.
jminuto
Jun 5, 2009
I can not say enough good things about Kay Honda and most especially Jeremy Braun. Jeremy was friendly, knowledgable and made me feel very comfortable!! He made excellent recommendations about my vehicle without being pushy. Jeremy and Kay Honda have a customer for life!! I highly recommend your dealership to anyone who will listen. If anyone is in need of a Honda, I would not hesitate to send them right to Jeremy. 5 out of 5 doesn't do the service I received justice!! Jeremy and Kay Honda are 10's in my book!!!!!
shashmi
Jun 5, 2009
I would like to thanks Mr.Chris Mizerny and Specially Jason Diehl and Danny Tumipamba.I really feel that I got a best price, I visted almost 5 dealers and got lowest from DCH Kay Honda.The experience at DCH Kay Honda was awesome! First and foremost, they were the only dealership in the area with the exact car I wanted.Everyone is very nice and professional,I will defiantly recommend my friends & family members.Thanks and RegardsSyed& family
emma j avillo-hamilton
Jun 2, 2009
BOTH OF THE ABOVE MEN WERE VERY INFORMATIVE,COURTEOUS AND HELPFUL...THIS IS MY FIRST HONDA AND I AM MOST PLEASED WITH THE CAR AND THE DEALERSHIP EXPERIENCE...I HAD ORIGINALLY CONTACTED DEALERSHIPS IN THE AREA THROUGH THE INTERNET AND YOURS WAS THE MOST REASONABLE..FROM THERE IT TOOK JUST A SHORT TIME TO SEAL THE DEAL...
hollababe15
Jun 1, 2009
The experience at DCH Kay Honda was awesome! First and foremost, they were the only dealership in the area with the exact car I wanted. Second, I negotiated the price over the phone in 3 minutes after contacting Evelyn first via the instant messenger on the website. Finally, my parents and I got to the dealership and my car was already in detail. Evelyn Wallis was so kind, courteous, and patient--I could not have asked for a better salesperson. The people at DCH couldn't have been nicer and I would certainly recommend it to someone else!
jeamorneau
Jun 1, 2009
I was looking to lease a car after a car accident. I found DCH very willing to negotiate a good price, and I was able to make a decision on my own time by putting a small deposit down on the car. I had a very good experience here, and would definitely recommend and come back.
Joyce Ellis
Jun 1, 2009
We have been long-time loyal customers of Kay Honda. The 2008 CRV that we just purchased is our third Kay Honda vehicle. Art Smith worked with us this time and we found him to be very knowledgeable and helpful. He patiently answered all our questions and took care of all our needs. Evan in Finance was also very friendly and efficient. It was a pleasure to work with both of these gentlemen. I would also like to mention my complete satisfaction with your service dept. which has been servicing our three Civics (two 2000 and my 1996 which is the one we're now replacing and will be passing it on to a family member.)We have recommend your dealership to family and friends alike.Joyce Ellis
ntokarchuk
Jun 1, 2009
Dealers know Honda cars and are willing to spend time and show the features to the customer; I really liked that. They are very friendly and can go to great length to meet customers needs and requests. I purchased my car in the DHC Honda because they made my bying experience better and offered the pricing options that suit my needs.The overall experience of purchasing a new 2009 Honda was unique and enjoyable.
portuondoaepa
Jun 1, 2009
I have been leasing Hondas for over eight years at different Dealerships, and this is the first time I was treated with such a great professionalism, courtesy and respect. From the moment I got into the Show Room until I left the place driving my new Honda, Marty Wolf made me feel at home, with confidence. He is more than a Sales Consultant, he is a friend.
snyder1028
May 28, 2009
Great Dealership with a wonderful staff. Pleasant experience. Would recommend my salesman to anyone looking to buy a car. And i must admit I am VERY Happy with my purchase.I am a person of few words and shouldn't be asked for more than I write. It is what is and I would come back with no problem. But to get this message is non-sense.Your review is too short. It must be at least 250 characters long.
tgub2002
May 28, 2009
Excellent internet price, but feel that my trade-in should have been considerably higher. Angela was honest and made this transaction extremely smooth with very little time invested. Would highly recommend. I have some minor problems with the vehicle but will return for service when the registration is in.
lcrep
May 28, 2009
Purchased a new lease car ('09 Honda Accord) and returned old leased car. Marty (salesman) and Evan (Financial Rep) were both great and very professional. This is our 3 visit to Kay Honda and will certainly use them again. We have recommended Kay Honda to family and friends, and will continue.
lhallam
May 27, 2009
DCH Kay Honda is great dealership. They have an excellent sales and service staff, I would highly recommended them to any friends or family interested on purchasing a Honda. This is my third Accord from DCH Kay Honda and I wouldn't drive any other vehicle than a Honda. I have never been dissatisfied with any of my Accord's and would not drive anything else. Evelyn Wallis was a pleasure to deal with and made the entire purchase a very enjoyable and pleasurable experience. thank you to everyone at Kay, I am really enjoying the new Accord.
stankievichw
May 27, 2009
We went to the Honda and to Nissan delerships based on Consumer Reports BEST BUY recommendations. We were comparing the Nissan Versa and the Honda Fit.The Versa had an awkwardly placed steering wheel covering the instrument panel. The Honda salesman Edmond Lee was friendly and gave us an excellent explanation. The Fit we testdrove and found somewhat noisy.We started looking on the Internet for alternatives. The Internet lower price and the promised better quietness led us to Civic LX. Then we dealt with Jeremy Braun. He was open and friendly and quite knowleagable. He worked hard to give us a good trade-in price.The Business manager Sean Mc Hugh was also friendly and competent. The people at the Service Desk explained the process for bringing the car for service,including the Express service feature.The overall experience at the DCH Kay Honda dealership was excellent. I am ready to recommend it to others.I originally misread the Review requirement as having to be 250 WORDS long. I called Jeremy and he corrected it. I see I made it over 1,000.Best regards, Walter Stankievich
carton-riker
May 23, 2009
I leased a Honda Fit in September 2006 from Marty Wolf at Kay Honda. I really enjoyed the experience, which is not some thing that can be said about my other experiences in acquiring a car. Marty was knowledgeable, friendly, helpful and efficient. The Fit was great but my lease was terminating in September 2009. I help my daughter take care of her children so when she had a third child a week ago, I needed a car with a bigger back seeat so that 3 child seats could be accomidated.Having seen the Civic ads on TV, I called Marty. We talked, visited and planned.I like driving a 5 speed stick shift which this year appear hard to find. Marty started a search and found me a lovely graphite LX with every thing I wanted and a few things more. I picked it up yesterday in a bit of a hurry. Marty got me out of the dealership with my new car in 20 minutes with the help of the financial person.I love my new car and working with Marty.
Burren
May 19, 2009
After visiting another dealership for a different manufacturer, which showed little interest in us, Evelyn was the complete opposite. She was friendly and helpful, and went out of her way to find us a Honda with the key features we wanted. She spent extra time showing us the car and familiarizing us with it, then introduced us to people from other departments (e.g., Service and Parts) who were also very friendly and eager to be helpful. My spouse also has a Honda serviced there and is well-pleased.
jecruz
May 18, 2009
Art Smith was extremely knowledgeable, courteous, and responsive. In no way did he try to sell us anything but listened carefully to our needs. We are interested in making another purchase and will deal with Mr. Smith as well.When paying to Evan ? we would have liked prior notice and information regarding additional types of coverage to purchase that he offered rather than having to make a decision at the last minute. I would have preferred making an informed decision on coverages that we could have researched. We will go back to DCH Honda for our next purchase and deal with Art Smith again.
eabeal
May 12, 2009
Msrty Wolf rocks!!!! This is our second vechile we purchased from him. He is not like any other salesman we've encountered. He does not try to rake you over the coals before settling on pricing. He is fair and honest from the start. We would recommend him and the dealership to anyone!
alghianda
May 9, 2009
This was the most relaxed car buying experience we have ever had. There was no pressure and no gimmicks. Everything we spoke about and decided on was true to the end. I would reccomend this dealer and sales person to my friends and family. Most importantly the price I was givin was great, I shopped around it could not be matched.
JoefromTR
May 8, 2009
I went to buy a used car for my daughter, a new driver. The atmosphere at the dealership was great. No pressure and very accomodating. Art took us for test drives in several models, outlining the pros and cons, explaining the "certified" car process. No sales pressure to purchase a certain vehicle, the price was very competitive and everything was smooth from paperwork to delivery. Art even offered to drive the vehicle down to us in Toms River for convenience, a 30 minute drive from the dealership. Overall a great experience and a dealership worth recommending.
devils
May 7, 2009
As soon as I set foot in DCH KAY HONDA I was impressed with the staff. Everyone was friendly and helpful, from my salesman Edmund Lee, to the service dept mgr, to the finance people. My car-buying experience was never less stressful, great product, great price couldn't be happier.
williamsgramma
May 4, 2009
Mike was very helpful, answering all our questions, trying to help us arrive at the right decision for us without being pushy. He was pleasant and cheerful throughout the process. Max carefully informed us of further choices regarding extended warranties, etc. All in all, the purchase our of new car was a pleasant experience, due in large part to the knowledge, helpfulness and good attitudes of the employees with whom we dealt.
basil baccash
May 2, 2009
My Experience with Evelyn Wallis and DCH Kay Honda was nothing short of fantastic. Evelyn worked very hard to accommodate my long working hours, selection of vehicle and ease of purchasing. She is an excellent communicator,diligent and very professional to do business with.
beyea
May 2, 2009
My first contact was through the internet. Evelyn answered with a price for what I said I wanted. She followed through with a 'phone callIn person I was impressed with her knowledgeI was prepared to buy a Honda AccordMy brother convinced me to get a CivicEvelyn was not enthusiastic about a Civic for me as it is low to the ground. I am getting older, and may have trouble getting in and out in the futureAlso, the model I bought does not have a power seat on either side, so I have to manually push it back when I get out, then pull it forward when I get in.I am sure that eventually I will like it as well as the 2000 Mercury Sable I drove for almost 9 years. This had many more convenience features than my new Civic.My one complaint is that the dealership keeps sending me sales e-mails although I bought the Civic on April 1Blossom E YeamansBe Yeamans
jmatsen
May 1, 2009
We have purchased two cars from Jeremy Braun within the last 2 months. The first car we purchased, we researched dealers and obtained numerous quotes. At that point we settled on purchasing our first car through Jeremy. He was a consumate professional throughtout the entire process. The second car we purchased we only contacted Jeremy. Again, the pricing was competitive (Checked numerous benchmarks) and the service was outstanding.If you are purchasing a Honda or just considering purchase of one, Jeremy would be the place I would go.
phred
May 1, 2009
It was a pleasure dealing with Evelyn Wallis. The buying experience was smooth and easy. I would highly recommend Evelyn to all my friends that are interested in purchasing a new car. This is my third purchase from DCH Kay Honda and I have never had a bad experience or dealt with any unpleasant sales personnel. They are the best. Thank you.
agjgiants
Apr 30, 2009
The staff at DCH Honda in Eatontown made buying a new Honda a very pleasurable experience. From the moment I walked through the door the staff was very helpful and at no time did I feel pressuered. I highly recommend talking with DCH Honda before purchasing a car any place else.
billbreen
Apr 30, 2009
I purchased a Honda Civic back in 2003 and was in the marked for another car. I purchased a 2009 Honda Accord and my son purchased a 2009 Honda Civic. Working with Evelyn was so easy and she took the time to explain every thing related to both cars. We were so impressed that my wife also purchased a 2009 Honda Civic. Great place to do business. I highly recommend this dealership.
povolo2
Apr 30, 2009
I couldn't be happier with my recent experience with David at DCH Kay Honda. I came in with a very specific car in mind, and despite very limited availability, David found the exact car I wanted in less than 24 hrs. He's extremely friendly, knowledgable, and patient. He spent about an hour with me after the purchase and explained the ins and outs of the navigation/bluetooth/satellite radio systems and made sure I was comfortable with everything before I left the lot. He absolutely went above and beyond with his customer service to make sure that I was satisfied. And it was all so quick and easy, too! I would recommend him/DCH Kay Honda to anyone that's in the market for a car and I am certainly a Honda customer for life.
epstein
Apr 30, 2009
This is the third time that I have been a customer at DCH Kay Honda and everytime everyone has treated my wife and me with utmost respect. Everyone from the salesman to the manager to the loan officer has made the process very easy. We like the fact that everytime we enter the dealership everyone greets us by name and is very warm towards us. DCH Kay Honda makes the chore of either buying or leasing a vehicle enjoyable.Thanks again,Warren Epstein
jmatsen
Apr 27, 2009
Jeremy was very professional in his approach to the entire sales process. Will contact Jeremy again when I have a need for a new car.John
glazierman
Apr 26, 2009
Everyone at DCH Kay Honda was great, especially Jeremy. He really made it easy for us. He had really helpful opinions on what our needs might be and he was spot on. We absolutely love our new Odyssey van. Usually buying a vehicle can be a bit of a drag but not with these guys they were great from beginning to end. I actually look forward to buying another vehicle from them and Jeremy.
Joseph Catena
Apr 21, 2009
I received excellent service from Evelyn at a time when the dealership was extremely busy. She went the extra mile to accommodate me and took the time to make my experience a very positive one. I would not hesitate to recommend the dealership to friends and family nor would I hesitate to return to buy another Honda when my lease expires. She took the time to follow-up my purchase to insure that I was fully satisfied. I am hopeful that my maintenance and repair visits will be as rewarding.Thanks,Joseph J. Catena
mjtighe
Apr 20, 2009
outstanding experience from the sales person, David Giotta, through to the manager. no problem recommending this dealership and its personnel to family or friends.the price was the best among five seperate dealerships that i contacted. the professionalism and courtesy extended to me and to my wife was first rate.
joeivmartin
Apr 20, 2009
Excellent experience. Nice work by all involved. Staff and personal were friendly and very honest (especially when it came to finance). They were patient and thorough. I will recommend to all my friends this particular dealership. Honda prodeuces a great product and keep up good work.
sachinshenoy
Apr 20, 2009
The best part about dealing with this dealership was that they were not pushy. They let you know the options you had, and let you make the best decision for your self. They quick to respond to any queries and very clear on what bundled with the price offered. Will recommend them to everybody.
Stulin1
Apr 20, 2009
Michael was friendly, courteous and knowledgable. He made me feel as if he was really working for me---to find a way to get me what I wanted. When I brought my husband, who is handicapped, back with me, Michael was very nice about helping him to navigate in the showroom with his walker.All in all, he was a pleasure to deal with.
vallen625
Apr 20, 2009
Dave was very laid back and easy-going. He made I was comfortable with my decision (Accord vs. CR-V) and let me drive both. He also worked hard to get me a great deal and a payment I could live with. I'm thrilled to be driving my new 2009 Accord EX-L with Navigation/Bluetooth! Thanks Dave!!
Lizzie Fernandez-Frutoq
Apr 14, 2009
My husband and i have purchased 3 vehicles from DCH Honda. We have had very good service from expert, friendly individuals who have shown they authentically care for our needs. We look forward to future business with DCH Honda. We are thrilled with our new vehicles.
EMIZRAHI
Apr 11, 2009
EVERYTHING WAS QUICK AND EASY. SALESMAN WAS PLEASANTALL PAPERWORK WAS ORDERLY, EVERYTHING WAS EXPLAINED IN DETAIL. DEALERSHIP IS CONVENIENT TO WHERE WE LIVE, SERVICE DEPARTMENY IS GOOD, WE HAVE HAD PRIOR DEALING THERE WITH OUR OTHER HONA VEHIVCLES.
naynerro
Apr 10, 2009
David Giotta was extremely nice, and very professional. He spoke to me respectfully, and was very personable and friendly. We all know dealerships have to make some money off of us - we ARE consumers - but no one wants to feel like they've been "taken". It all comes down to the way you're treated, and this place has class, which goes a long way when you're purchasing something of this magnitude. I definitely would recomment you to anyone in the market.
Timothy Eshelman
Apr 4, 2009
We appreciated the willingness to consider our needs and not just sell us a new or used car. We also appreciated the willingness to drive the car to a body shop of our choice to check it out. Art did this even though it was his day off. That is "going the extra mile".
pilovercr
Apr 3, 2009
I had trouble with a car I had purchased and brought it back the next day. DCH tried to help me in any way possible. They gave me the option of returning my car for a new one. I never thought that was possible. Jay and Chris were friendly and very supportive through this process. The mechanics were also very friendly, and patient as I described the situation to them. I was and am completely satisfied with this dealership, and would recommend them to my family and friends.
APPLE184
Apr 2, 2009
Danny handled our sale both courteously and professionally. He new every answer to our questions, and the purchase could not have gone more smoothly. Chris was also very courteous, and has a very friendly and patient manner while presenting Honda's additional options. Your Honda dealership has a good reputation, and buying our Fit here proved the that reputation is well deserved. Danny and Chris succeeded in living up to our expectations.Marcus Bonilla
augt5
Apr 2, 2009
I contacted this dealership through the Costco auto Program. I bought my first new car from them 30 years ago! The salesman responded very quickly and was very understanding when we had to cancel our first appointment. He was very "no pressure" which is more then i can say about another dealership I visited. The car was held for us until it was convienent for us to pick it up. i had a question a few days later, the salesperson conveyed my concern to the service department in a timely manner. I would definitly buy a car at this dealership if I was in the market for a Honda.
gwillan
Apr 2, 2009
I have been buying Hondas from George Rodriguez since 1994 when my wife & I first married. At the time George was with Academy Honda in Old Bridge. We have purchased 5 cars to date from George. George is a trusted friend and business associate. We feel secure in purchasing our cars from him because he understands customer service. He values the relationship and works to earn your trust. He makes the transaction worry free. We know if there is a problem, George will handle it in the best way possible. We have referred many people, family & friends to George over the years. We would not do this if we didn't feel confident in George's ability to satisfy the customer. Of all those referrals I have never heard one negative comment. George's staff over the years has always been friendly, courteous and professional. They too understand customer service and take their direction from George. We will continue to work with George & Honda in the future because it is a winning combination
joebhoori
Apr 2, 2009
I bought Honda Accord LX-P from Kay Honda.Most of the things regarding price I did on line with email and internet sales person. I found they honest regarding the price and did not change price once we went to see the car. It took 80 mins. for whole. Sale man was very nice and friendly.
dashadow
Apr 1, 2009
Absolutely great experience at DCH Kay Honda. Jeremy was the most honest, friendly, and helpful salesperson I've ever dealt with in car buying. Got the best price here for a new car (09 CR-V) and I dealt with almost every Honda dealership in NJ. Sean, the finance person was also extremely easy to work with and extremely nice as well. Look no further than here to buy a new Honda.
ericr262
Apr 1, 2009
I inquired with several dealers regarding the price of the vehicle that I wanted to purchase and Kay had the best price from the start. They provided a full breakdown of costs, line by line, and there was no 'gotcha' fine print. Our salesman Jeremy also did not put us into one of those awkward situations where they try to get you to make a commitment. I bought two cars through this dealership several years ago and was already pleased with their service. This time around, it exceeded even my already high expectations.
bevfitz1243
Mar 27, 2009
This is the third Honda I purchased from DCH and have been very satisfied, working with Marty has been a very positive experience, he was knowledgabele, helpful and just a great guy, I am enjoying my Honda Accord and hope to have it for many years to come.
evisceglia
Mar 24, 2009
Charlie was very helpful and informative. I was able to test drive the 09 Honda CR-V and he was very knowledgeable about not only Hondas but other makes and models on the road. This was great because it affirmed that he really knew a lot about the product he was selling. Charlie was also extremely helpful with the trade-in and working out the details of the lease. After having been to many other dealerships, the purchase of the 09 Honda CR-V was the most relaxed and enjoyable. Thank you.
Cannell
Mar 8, 2009
Jury still out on the service and quality of work. I bought a used car in February. There is condensation in the headlight lens cover. I called service to see if that is covered under the warranty. I was told to call my salesman, so I did. He told me it will be covered if it fails inspection. The car is not due for inspection until May. Is this a ploy to get me out of warranty time? The salesman also told me to take the car to service and they might be able to correct the problem. I want to know if the condensation is covered under the warranty. I believe it should be repaired at no cost to me. Please advise me where to go from here.Bruce Cannell
ray pearman
Mar 4, 2009
I called and Marty answered the phone. From the beginning Marty was kind and listened to my needs. He was always honest with the information he was giving. He did not try to low ball with numbers that know one could deliver. Actually he told me the other dealership that gave my son a low price would not be able to deliver that car for that price. Marty was right! Marty was an absolute pleasure to deal with.Thanks Marty Wolf
Elliot Meyers
Mar 4, 2009
My initial visit was very positive. I found a car I liked and the price was what I was looking to pay.Mr. Reynoso made several promises about timeline in regards to when and how I would receive my new title, which I had him confirm more than once on the date of the purchase. My mother had joined me on the day I purchased the car and was witness to all that was discussed.Since it was a Saturday when I made my purchase, I was told I would have to wait until monday when the person who did titles was in the office and that it would be "overnighted" via mail to me.Although I was aware I had 20 days (yes, only twenty out of state in NY) to receive the paperwork and register my car, I had mapped out my plan based on what I was told.Come Tuesday the story had changed. It two weeks to get the paperwork and I had to call repeatedly since I always got Mr. Reynoso's voicemail and invariably he never returned those calls that day. I also tried via email. Dates of expected delivery came and went without title arriving.When I did finally track Mr. Reynoso down. He had no recollection of his verbal commitment and indeed gave me the impression that I was unreasonable in my expectation.I also spoke to his supervisor in this process, who at least offered up a sense of apology. And when the title finally was ready to be mailed it what he, not Mr. Reynoso, who made sure it went out next day mail, not 2 day mail as apparently now Mr. Reynoso claimed -- "it was always done."P.S. the diode that lights the odometer does not work and would require a complete change of dashboard light panel. Something pretty hard for a buyer to notice on a bright sunny day, but surprising in lieu of DCH's rigorous inspection of the car. But as I willing signed to buy AS IS, I guess I"ll have to live with that one.Since then I get "friendly" AUTOMATED calls from DCH's service department to let me know they're there to help. I personally find this unwelcome and presumptuous, not only in lieu of what happened. But that it isn't even a human being calling me -- which seems par for the course.
bevfitz1243
Mar 3, 2009
We absolutely loved working with Marty, he was knowledgeable and helpful, never tried to sell us more then we could afford he was just great, Marty and Bill the sales manager both did an outstanding job, I wouls recommend this dealer to any and all my friends, this is the third Honda I bought there and Marty was the best sales person we ever had.The finance man was also very helpful and he was cheerful and I thought he was great too.
elplatano
Feb 26, 2009
Mr Reynoso was very helpful and very profesional. He as able to get me a great deal and after having the car for about 3 weeks now, I can only say that I am very satisfied. I will definetely recomend more people to him. I will also recomend the dealer to others.
shakyaj
Feb 23, 2009
Overall good dealer. Price matched online quote from another dealer. Quick, professional and friendly service. On the day of car pick up, mvc and paper work took only short time, car was ready. I do recommend the dealer as the service was great. Also, included wheel locks without me even asking for it (not that it costs a lot for them, but it is nice).
Pilot09
Feb 21, 2009
This dealership came recommended. I was very upfront where I was in my search but the still attempted to get me on price and trade in value.They were 1800 dollars higher than most offer I got and they waste 2 hours of my time!I would not recommend them, but it appears that many others had a good experience. I guess they either did not like me personally or it was not the right day.
k8remhoff
Feb 20, 2009
My husband purchased a Honda Accord 3 years ago from Kay and raved about his sales representative, David Giotta, and the ease of purchasing a car from your dealership. We recently went in to test drive the new 2009 Accord and I too came out of your dealership leasing a Accord and feeling extremely satisfied with the service we were given. David Giotta and the sales team were extremely professional and treated us with respect. We would definitely recommend DCH Kay Honda!
buycar
Feb 20, 2009
The sales representative Evelyn Wallis at DCH Kay Honda was very pleasant and knowledgeable. I was looking for a 2009 Honda Civic sedan and she took me on test drive. I had a 2007 Honda Accord coupe and felt the trade-in amount was reasonable and fair (was able to get 3.9% financing on the new car). The finance director Matt Brodback explained everything in detail and even pointed out that I might be due a refund on the service and maintenance contracts from the '07 Accord I was trading in. I thought that was excellent customer service on his part. As I was preparing to leave in my new 2009 Civic LX S two technicians (never got their names) were kind enough to remove the license plates and Sirius radio wire from the Accord. Lastly, there was a young lady in the service department who was also very helpful. All in all, it was a very positive buying experience.
bmr1230
Feb 19, 2009
I sent out a request to several Honda dealers in my area asking for a quote on a Honda Pilot EXL-RES. I specifically indicated that only dealers who will provide a quote via e-mail need to respond. Kay Honda was the only dealer who sent back a quote via e-mail. I shopped their price to other dealers, and none of them could match it. Kay Honda also had a good inventory, so I got the car in the color I wanted. Evelyn was friendly and helpful. I did have to wait a while for them to prep my car (b/c I was there during President's Day), but I was able to get some work done while waiting.My husband leased his Honda Accord there too. It was also a good experience. Unfortunately, their sales force churns frequently. But everyone we dealt with so far have been very professional.
Patrick Neilan
Feb 19, 2009
I have been to every Honda dealer in the New Jersey shore area to look for new cars. I keep winding up back at kay. I have purchased 3 Honda's now from Kay since 2000. I do plenty of research and comparison shopping. Kay cntinues to have the best price and customer services.
dfranchi
Feb 19, 2009
We have been customers for buying leasing and servicing for over 15 years. We always return to Kay Honda. This time we dealt with Luke (I don't remember his last name...but he is a manager) and he was very professional and helped with the negotiation of the price of our vehicle. In these economic times...that was very important to us. He made sure that he made us happy and kept us as a customer. He then handed us over to Tom. Tom was very efficient, friendly, helpful, professional. He was proactive and got all our return leasing forms ready ahead of time. He got us out of there quickly. No one likes to spend hours at a dealership. He explained everything about the lease, the car, etc. The finance person we dealt with was also very professional and efficient. We had a great experience.
mtheobald
Feb 16, 2009
I recently purchased an 09 Accord. From start to finish, I was very impressed by Dave and the entire dealership. I had been to 3 other car dealers (different manufacturers) over the past few weeks, and I can only say that DCH Honda was by far the most professional.
robinvitale
Feb 14, 2009
It was a pleasure dealing with the staff. Being a single woman, alone in the showroom, I was expecting the worst. I was pleasantly surprised that I was treated professionally and as if I actually had a brain!I will continue to buy Honda's and recommend them to all my friends.
JimDolan
Feb 10, 2009
Allen made my the process of selecting a replacement leased Pilot easy and without any undue concern on my part. He was professional in representing Honda and DCH Honda while making me feel that I was in full control of my choice of vehicle.Chris, the Financial representative was equally a pleasure to deal with.Both men advised me of all of the options and allowed me to make an educated choice.
RDelapaz
Feb 5, 2009
Jeremy was very honest in his approach to customer service. Gave me no reason to doubt his advice as he seemed genuinely concerned about my needs. Chris, from Finance, was also very helpful and straighforward, which is what I prefer and expect at a dealership. Jeremy and Chris actually made it a fun experience as they both have a good sense of humor. I'm already looking forward to my next purchase at DCH Kay Honda. These guys might be running the entire dealer by then.
Kathleen Carroll
Feb 3, 2009
Marty was friendly and efficient. He was able to provide me with the car I wanted, at a price that was acceptable to me. I would recommend DCH Kay Honda, and specifically Marty Wolf, to my friends. Service was friendly and expedient and I was able to leave with my new car.
Barbara M. Rutan
Feb 3, 2009
This is my second lease of a Honda Accord through DCH Kay Honda. I must say that my experience with this dealership has been nothing but POSITIVE both times. The service department is excellent as well. The salesmen and finance person made the process of leasing very seemless and easy. I am thrilled with my new Accord and am releived and happy that the buying experience was so pleasant.Barbara Rutan
jsmith8569
Feb 1, 2009
Danny was very responsive to our questions and very friendly. He left us with the feeling that he was very honest on the pricing as we purchased this through Costco. Since we have owned Hondas in the past, we were aware of a lot of the features of the car that we purchased. He did go over the features of the car since we were not familiar with the navagation system and some of the newer features that Honda has added to the new models.
Lynn Cremona
Feb 1, 2009
I ordered an Orange Fit Sport Manual in Sept 2008, and was told it needed to be ordered, as there were none in stock. I was advised the Fit should arrive somewhere between Thanksgving and Christmas. I received a phone call it arrived January 22nd. I lost the buyer I had for my old car because it took so long to get the Fit. I had phoned Tom Weiss a couple of times inquiring about the delivery date. I also told him I not only lost my buyer, but that my old cars value depreciated during long wait it took to get my Honda. He told me he would look into the possibility of getting floor mats included in the agreed price of the Fit. When I came in to pick up the car Tom was on vacation and no one knew anything about the mats. I felt that I should get the mats with the car, I was told I could have them for cost. I was told I could have the mats at no additional cost if I recommended two of my friends who are considering the purchasing Hondas and they actually purchase them from you. I feel that DCH Honda should absorb the cost of the mats, considering the loss the long wait has cost me in not only the sale of my old car, but in addition the loss due to the depreciation and mileage put on during the long wait.I also wanted to register the Fit at Motor Vehicle myself and was advised that in NJ only the dealership could register a new car. That is not true, and I did register it myself.
dlmcgill127
Feb 1, 2009
Ms. Wallis was extremely friendly and outgoing. She worked hard at explaining our options and in satisfying our needs. The negotiations were long but pleasant and we ultimately obtained the vehicle we wanted at a fair price. Having dealt with other dealers (Honda & GM), we believe your efforts were the most sincere and helpful we experienced. You definitely will be recommended to our family and friends.Dennis McGill
Joanna0308
Jan 30, 2009
The service at Honda was wonderful. This was my first time leasing a car, they took alot of time to explain details to me and questions I had as a new buyer. I would recommend Charles and this Honda dealership. They made this an enjoyable experience.
bonniejean
Jan 30, 2009
My decision to go to Kay HOnda was based on my last visit 3 yrs ago.You have one of the most incredible assets at DCH Kay Honda - ART SMITH.I fear buying automobiles due to my lack of knowledge about same, and buying my last certified used proved a wonderful experience, so as soon as I knew it was time to make anohter purchase I called to ensure he was still there and my second experience was as good as the first. He is an outstanding man of integrity and knowledge and never ever pushes.I too am a sales person so appreciate the sale, but Art knows the real sale is making people feel comfortable and understanding everyone likes to buy but most people hate to be sold to. You have an exceptional person working for you and I am sure his sales prove that, but I also hope you recognize this employee.I also enjoy working with the rest of your staff in servcie where I come to maintain my purchase. Thank you Bonnie J. Ferris
radman
Jan 30, 2009
Both my wife and I had a very positive experiance at Kay Honda. David Giotta, our salesman, was very courtious and there was no pressure to make a purchase. He explained all of our options and negotiated the price of our new Honda Accord fairly. We took the information home and compared it with Consumer's Report and found it to be in line with a fair price. I test drove both a demo model and a few days later the actual Accord that we wanted to purchase. When we went back to take possession of the car, it was cleaned both inside and out, with a full tank of gas and completely ready to drive home.This was not a "hostile" atmosphere as we were made to feel comfortable at the dealership.
nancydrake
Jan 30, 2009
Charlie was friendly, helpful, well informed, thorough, and courteous to both my daughter and me. He followed up on anything we requested and did everything possible to make the sale go through smoothly on all counts. His follow-up call was also welcome. I mentioned to a friend of mine that Charlie had been my salesman, and she said, "Oh, Charlie was my salesman too - isn't he great!?" Agreed!
nanttcb5
Jan 29, 2009
In our time interacting with him, Michael has demonstrated exemplary skills and qualities that are a credit to his dealership. His conduct with us, his fellow employees, and other customers revealed that he was highly approachable, diligent, and organized. Despite all of our demands, no matter how unreasonable, he patiently found us precisely the car we wanted and needed. I would naturally recommend him to any friends or family wishing to purchase a Honda car in our area.
Lizzie Fernandez-Fruto
Jan 21, 2009
Mr. Lee was very accommodating- very friendly. We did feel the visit was quite long- however, all the associates we encountered were pleasant and kept us appraised of all transactions. There was an opportunity were being shortstaffed did indeed make our visit longer than warranted- which should not have been apparent to the customer. This is our second purchase at Kay Honda. I would definitely return for my next one. The associates are all a pleasure to deal with.Thank you
mfbacque
Jan 21, 2009
We had spoken with Danny in advance of coming in for a test drive. We had gone through Costco and they had sent us to Kay Honda. We looked around for other cars. We really knew we wanted a Honda Accord EX L V6. He had come back with an offer. We came in for a test drive and knew right then thats the car we would get. The car was on the lot. We signed the papers and picked up our car. It was a pleasure to do business with Danny. I wish him well in the future. Thank you.Michelle Bacque
acirig
Jan 20, 2009
Very friendly environment with little pressure and easy to work with. Went into dealership with trade in and good understanding of what I wanted. Sales and dealership worked with me to meet my needs as best as possible. I walked away very happy overall. Dealership did not have exact model I wanted but found exact model including exterior/interior and colors in two days!
Ahmed Salim
Jan 15, 2009
We have been long time customers of DCH Kay Honda, puchasing several cars from them over the past 20 years and using the dealership for routine maintenance as well. We recently purchased a new car, and were pleased by the way the saleperson, David Radice, worked with us to get the best deal. He was also very helpful and patient in programming and teaching us the navigation system. We can say that DCH Kay Honda lived up to our expectations for value, courtesy and service yet again!
mogruv
Jan 12, 2009
Mr. Lee seemed to have complete knowledge of all his products and was able to communicate this information thoroughly. He takes pride in his professionalism and gives an honest impression. He breaks from all the sterotypical qualities of a "car salesman". A jewel of an employee for kay in my opinion.
apapa23
Jan 11, 2009
I think my experience overall was positive, however, upon arrival to process final paperwork, I thought my rep should have been more prepared with paperwork, forms, etc. Additionally, she should have been more well versed in how to use the remotes.I was working with another dealer and because of the continued follow-up, I felt like Eatontown deserved my business, and got me what I needed more quickly.
babyblu5
Jan 8, 2009
I was very pleased with the overall customer service at the DCH Kay Honda dealership. I left with the car that I wanted, and got the right price that worked best with my lifestlye. Marty Wolf was a wonderful salesperson that made my feel confident with my purchase. The friendliness and professionalism of the staff was very enjoyable as a purchasing customer. I would highly recommend this dealership to my family and friends.
u470003
Jan 2, 2009
David is the epitome of professionalism in a auto salesman. He was extremely knowledgable and courteous and made my decision to buy a new Honda Accord seamless and easy. I was also very impressed by the overall staff at DCH Kay Honda in Eatontown NJ, led by Manager George Rodriguez. I would most definitely recommend his team to all my colleagues, friends and family.
drfield314
Jan 1, 2009
everyone was very helpful. they were accommadating for price delivery and speed of dispense. Everything was explained nicely. I was there on new years eve, a time when most places would rush a customer out, but your staff did not make me feel rushed. they took the time to be sure I was satisfied. i would reccommend them to friends
elmaglio
Jan 1, 2009
This dealership had great customer service and promptness in responding back to any questions I had. The sales consultants called and checked in throughout the process. When it came time to sign, the process was quick and efficient. I would recommmend this dealership to anyone looking to lease or buy a car.
DigitalAngel04
Dec 31, 2008
The reason I've given the rating that I have is because, the promptness and understanding was outstanding in the dealership. I like how friendly the people were, and when they emailed or called they were very nice. They didn't pressure me in any sort of way and answered all of my questions no matter how stupid they seemed. Thank you very much everyone!!
jamesmary142
Dec 31, 2008
Joe DiMaggio was friendly knowledgeable and a gentleman. He was approachable and we were extremely comfortable working with hime. He seem genuinely trustworthy. Max from finance was professional, friendly and extremely thorough with our finance options. Our experience was a pleasure. We will certainly come back and recommend friend and family.
SAtherton
Dec 31, 2008
I have purchased three cars from Kay Honda in Eatontown. Each experience has been great. In fact, I recently recommended the dealership to my friend Nancy Ott, and she purchased a car there. Marty Wolf was my current sales person, and he was terrific. Everything was done as promised. I have dealt with Rich Karmazin in Service for years, and he is the best. I drive about 100 miles per day, and my Honda has never left me anywhere. I think that speaks to why I continue to come to Kay Honda. Keep up the good work!!
sorr12
Dec 31, 2008
My experience with Evelyn and DCH Kay was pretty much painless. I had been researching cars using the Internet and they were the most responsive to my inquiry. They answered my questions and didn't "force" me to come in until I had the information I requested. This was particularly important to me because I have limited time due to my work and travel schedule. By the time I came into the dealership, I had all the information to allow me to make an intelligent purchase decision. I took a test drive and we worked out some details and I was a new car owner within a couple of hours. At the end of the day, my experience with DCH Kay reassured me that I made a great decision to buy a Honda and that they will be taking good care of me as a Honda owner in the years to come.
loulombo
Dec 31, 2008
I shopped Honda, Toyota, and Nissan to lease a 2009 vehicle. Kay Honda won out. They treated me fairly and honestly. Jay Diehl was very easy to work, was patient, and answered all my questions. There were no hidden costs, and my leasing experience was a very good one. I'd recommend this dealership to others.
Cathy Stopyra
Dec 31, 2008
Everyone at the dealership was friendly, courteous and helpful. We purchased a car that had to be picked up and available for us the next day. The car was ready and available when we arrived. John took the time to show me everything about my new car. Bill the dealership manager could not be more friendly, helpful and accommodating. A definite pleasant experience.
cas257
Dec 26, 2008
My overall experience with Kay Honda was great. Dave was very helpful and answered all of my questions. Since I already had a Honda CRV I knew that I would like this one and hope to drive it well over the previous Honda's 120 miles. I definately would recommend Kay Honda to all of my friends.
AGNES ANTONELLI
Dec 22, 2008
IT WAS A VERY NICE EXPERIENCE PURCHASING MY NEW HONDA. ALLEN WAGNER WAS EXTREMELY FRIENDLY AND ATTENTIVE.I HAVE BEEN USING DCH HONDA FOR A FEW YEARS NOW AND EVERY SINGLE TIME I AM PLEASANTLY SURPRISED :-)GOOD WORK!!! I WILL SEE ALLEN WAGNER IN A FEW YEARS TO PURCHASE ANOTHER NEW HONDA :=-)THANKSAGNES ANTONELLI
corbinmeyer
Dec 22, 2008
I had an unpleasant experience at another Honda dealer and then went to DCH Kay Honda in Eatontown. Evelyn had spent a great deal of time discussing the internet price with me over the phone and was extremely helpful. This was the 5th Honda in our family.The financial adevisor who discussed the exteneded warranty and the manager went out of their way to make sure I was satisfied with the price and the coverage offered to me. This dealership is about 26 miles away from my home,but well worth the trip.
Nicole Sullivan
Dec 10, 2008
Daivd Giotta always goes above and beyond for me. I've leased 3 vehicles with him in the last 4 years. I appreciate his honesty and straightforwardness. I dont have to haggle with him - he's always giving me the best price - I never shop around. I would recommend this dealership - more specifically David.
jdiaz65
Dec 1, 2008
Both my wife and I found Ms. Angela Becerra to be a pleasure to work with. Angela was very freindly and informative, there was never any pressure from from Angela and she made the experience of buying a new car relaxing and comfortable. We will recommend both Angela and your dealership to our family and friends.
deeme
Nov 29, 2008
It was a pleasurable experience. When I shopped around, our dealership gave me the best price. Sales person was knowledgable, took the time to go over things with me. Helped with the transfer of insurance, and phoned to see if I had any questions or concerns regarding my purhase.
jh
Nov 29, 2008
Evelyn went all out to find the car with manual transmission. The night of delivery went smoothly and the car was explained in detail. It was a great car buying experience.The financial part with Evan went very quick and the numbers all worked out to be what we had anticipated.
rick richardella
Nov 29, 2008
I have bought a number of vehicles from this dealership and found the dealerhip and the personnel associated with the program helpful......There is an issue with the products that they owe you as we made an appoitment for the installation of the products; the employee was out sick.if they knew he was out sick someone should have called us to reschedule the appoitment..
kkiin2002
Nov 24, 2008
My experience with a new car purchase via internet sales was superior. I think everyone dreads buying a new car. I was in and out in about an hour. I received an excellent price quote on line (which was honored) and I was shown two vehicles, both in my color choices and at the price that was quoted. I am telling you, with today's technology, coupled with the fact that few of us have the time to spend hours at a dealship, internet sales is the way to go and Tom Weiss is the person to see. P.S. He even programmed my radio! I look forward dealing with him again when it comes time to buy another Honda!!!!!!
navdeep
Nov 20, 2008
The best experience I have ever had from auto dealers. Angela: At first Angela responded to my quote request. She gave me an appointment. She was there with me from beginning till the end until I pick up the car. This is lacking in most of the dealerships. She gave me short demo as well about the new car. She did such a great job that she didn't even let me go out to bring the documents from my old car in the parking lot. She herself went there to get those. She always says "I can do it for you". Even after getting the plates, she came out and installed those for me although I was saying I can do it by myself. (It was freezing outside). When I was not sure whether to go with leather or normal, she advised me which is better for me. Even: The finance manager. He was so helpful and advised me several different options on Warranty (Service contract). When I said I am not interested in any of those, he just added a basic warranty and given me couple of days time to decide. After couple of days when I went there to cancel that, he did it without causing any issues. I didn't even see any kind of disappointment or anger on his face. Chris: I think he is the boss of Angela. He will always say "I am here for you". He gave me several different options when I was not satisfied with a spare part. Steve Wilson: The Service Rep/manager. He called me himself and followed up with me in scheduling the appointments for setting up remote starter on my new car.Dealership: They have huge inventory. I am surprised when I went for the first time when Angela said "Don't you want the car right away?". I was expecting that they will ask me to wait for atleast a week. The price is also very competitive. Since I came across only these 3 guys, I am thinking they are very good. But I am sure every one in that dealership is like that. This is the reason why they are winning all the awards every year. All they want to see is Happy Customers. Don't forget to have French Vanilla Cappuccino at there. :)I am planning to buy Honda Pilot in the first quarter from them.
lciccullo
Nov 18, 2008
After my husband and I made our decision to lease a new Honda Pilot we started at one dealership in which they basically told us that they would not be able to meet our needs and insisted we try choosing another vehicle that could satisfy our budget. The second dealership's salesperson didn't seem to have the motivation therefore making it difficult to communicate that we weren't willing to settle on a vehicle that didn't meet our requirements. Lastly, we arrived at Kay Honda and Marty Wolf not only was extremely approachable but patient as well. He took the time to break down all the finacial aspects of the entire lease deal. Even though we did not make the purchase the same night, he kept in touch with us and updated us on any changes that we were able to work with, making the deal more appealing. After leasing the vehicle, Marty took us step-by-step through the truck and helped us with any questions, even followed up with us the next day. We ask that you acknowledge Marty for being such a professional, and thank you for his kindness. Sincerely, Lisa and Ralph Ciccullo
tprince22
Nov 18, 2008
I gave an almost perfect rating because I have done business here before and it never fails to be exceptional service with qualified, informative, and friendly service. Everything was explained to me in depth from a sales standpoint as well as from the position of understanding the contractual agreement into which I was entering. Jeremy was a great guy who definitely gave me a no-nonsense approach. Wehn Jeremy was out, John stepped in and respectfully completed the sales process, though he accepted that I wanted the credit for the sale to go exclusively to Jeremy. Then when it came time to sign on the dotted lines, the gentleman who assisted me was kind, courteous, and willing to explain every detail of the process to me. I apologize for not remembering the gentleman's name, but it escapes me at the moment.
HonestDriver
Nov 16, 2008
We were provided with excellent service in all areas regarding our purchase of a new Honda.Both Jeremy and Evan (Financial Services representative) were very knowledgeable in their areas of expertise. We really appreciated their directness and sincerity in negotiating the transaction. Also, and we consider this to be extremely impressive, there was _ZERO_ pressure from them regarding the purchase of the vehicle or of potentially unnecessary options. Furthermore, they offered an extremely competitive price for the vehicle we bought.We had a very pleasant experience with DCH Kay Honda. They will be the first dealership we will visit for future purchases of Honda vehicles in this area of New Jersey.
teeric
Nov 11, 2008
Originally I had doubts but surprisingly Kay Honda met my price and every person I dealt with were nice, friendly and easy to deal with. I shopped around but it was Kay Honda, especially the Salesman David Giotta that made the transaction easy for me. I would definitely recommend Kay Honda and will likely be a repeat customer.
drfrank66
Nov 8, 2008
I apologize that I cannot remember Dave's last name. His card is not accessible. But Dave was a pleasure to deal with. I have dealt with many dealerships in the past and have purchased or leased many cars, and I can honestly say that dealing with Dave and Kay Honda was a pleasant experience. Your dealership was very accomodating which made the deal quick and simple. I would highly recommend Dave and Kay Honda to my friends, family, and anyone else who is looking to buy a Honda.Thankyou again.
lmb0309
Nov 4, 2008
Our whole experience from start to finish was amazing...Very no hassle..I couldn't believe how fast we were in and out the door with a new vehicle...All car buying experiences should go this smooth! We couldn't say better things about Jeremy and Evan
jperrycme
Nov 3, 2008
Still and always the best in sales and service. This is my 9th Honda from Kay and there is no reason to change. The staff is always knowledgable and helpful be it for sales or service. The purchasing process is not high pressure and more of a dialog to figutre out the best automobile for your needs and budget. I will continue to conduct business with Kay for many years to come.
aestevenson
Nov 3, 2008
This is an amazing group of people at Kay Honda, especially Marty! Any question we had, he had the answer or he tracked it down. He was tireless and thorough. This was my first car purchase and I was a little nervous because of everything you hear about car dearlerships. However, my friend Carl assured me that Kay Honda and Marty Wolf were the best kind of dealership - honest, clear, and fair - and they were worth the trip from Brooklyn. He was right, and I will recommend any and all people to Kay Honda.
chrisgram716
Nov 3, 2008
We were completely satisfied with our purchase and Kay Honda's customer service. Jeremy Braun was a total gentleman in dealing with us. We were delighted that he did not pressure us at all during the sale, or attempt to haggle with us on price, etc. That was a totally different experience that we had and were highly appreciative of his demeanor and character.
daninyc14
Nov 1, 2008
Everyone was a joy to work with and they provided excellent customer service. I got a great deal on my NEW civic coupe and I absolutely love it! This was my first time buying a car and everyone made sure that they explained everything clearly and they went slow so that I wouldn't be lost.
cb1121
Oct 18, 2008
Everyone at DGH Kay Honda was very nice to us. They did not pressure us when we were just looking and that was greatly appreciated. I also went in there with preapproved credit from another bank and they found me a better deal with a lower interest rate, which I thought was great. Best of all I found the car I wanted online and negotiated the price on line, always dealing with the same person, Tom Weiss. After I had the price set, I went into the dealer and passed all the salesman and went directly to Tom Weiss. He took me for a test drive and answered all my questions and basically that was it. It was easy, As soon as I was sure of the car I wanted I talked with finance dept guy. ( I can't remember his name, but he was great) After speaking with him he asked when I wanted to pick up the car. Since it was getting late I decided to pick it up the next morning at 9am. When I got there not only was the car ready but that is when he told me he got me a lower interest rate for me. I signed the papers and we went to see my new car. Tom went over every detail of the car with us and showed us how everything worked. The next weekend I had lojack installed and the service dept did a great job too. My car was ready when they said it would be and everyone was very nice to us. So in closing all I can say is DCH Kay Honda made buying a new car fast, easy and pleasant. I have bought new cars other places but this experience was by far the nicest and quickest I have ever done. I would go back and buy another car from them.
mmb2000
Oct 15, 2008
Internet Anglia was very helpful and pleasant to work with. I am very happy todate with purchase of my new Honda Accord, but there is a small vibration issue that must be resolved. I would buy another vehicle from Anglea and Kay-Honda again...Thanks Tom
jhaberbush
Oct 15, 2008
Great Experience AGAIN! Everyone was very helpful! Will continue to buy my cars and trucks through Jeremy. Also recommended him to my brother in law who should be in for a new truck later this month. Thanks again! Jamie and John Haberbush 732-604-5284
Laurmann2000
Oct 11, 2008
We found Danny to be extremely competent, knowledgeable and friendly. He provided a stress-free buying experience that was quick and easy. He found us the car we were looking for, in the color we wanted with the options we wanted for a reasonable price. Chris was able to get us through the finance part of the deal quickly and with no difficulties. He was able to find us a finance plan that met our needs.I would highly recommend both employees and DCH Kay Honda's internet sales department. I don't think I would ever buy a car any other way again. This was truly a pleasurable experience.
Bigslim1806
Oct 5, 2008
Dch Kay Honda in Eatontown, NJ is a great place to buy a car from. I recently helped my mother purchase a new 2008 Honda Oddysey, and we were so happy how things went, I went back two months later a purchased a new Honda Civic for myself. Our salesman Jeremy Braun was very helpful and so was the rest of the staff. This dealership will continue to get my business for many years to come.
PATFERRANTE
Sep 29, 2008
Tom Weiss, was excellent and very helpful. I really wanted the CRV - EX but they would not make a good deal with me. Lou, assisted Tom but he was not helpful with what I wanted.The process was fast and very smooth after settling for the lower model I would have been happier with the EX.Pat Ferrante
rubman28
Sep 29, 2008
Danny Tumipamba was friendly and informative he did his part in a very professional manner and he made sure that all his explainations were understandable. I would rate him a 5 on all the above. The price offered was fair and reasonable and within the competitive range.The negotiations involving trade in value with the used car dept was draining. Low ball price offered for trade was lower than the amount shown on KBB on dealers own website by $2,000. The Volks jetta traded in only needed tires and a prep job. $2,000 is pretty high for those needs. The final negot for $1,350 more on initial offer for trade was draining to say the least and I still feel cheated and on the low side. This has been my experience on the 3 cars I have bought from the dealer. The squeeze in the favor of the dealer vs the buyer is a turn off and goes as far as a haggle over $200 the dealer holds out for with numerous management mtgs needed to agree to customers final offer.I live around the corner of the dealership, however the convience is becomming an non factor more and more.
rslateresq
Sep 27, 2008
Tom was friendly and easy to deal with...HE CALLED BACK WHEN HE SAID HE WOULD,,,WHEN WE NEGOTIATED, HE GAVE A PRICE AND MY WIFE AND i SAID EITHER YES OR NO...wHEN HE WAS ABLE TO OFFER ANOTHER PRICE, HE DID AFTER CHECKING WITH THE POWERS THAT BE.i WOULD RECOMMEND HIM AS A SALESPERSON!!
jfalotico
Sep 27, 2008
I visited DCH Kay Honda in Eatontown because my aging Honda Odyssey needed a tune up, the sliding door was not working correctly and the brakes needed to be replaced. The cost to repair the car was near the value of a down payment so I asked to be referred to a Sales Associate.I explained the sorted history to Edmond Lee. The car was purchased in Canada and needed an early "non-covered" transmission replacement and the slider never really worked consistantly. I told him I was interested in the 2009 Honda Pilot to "fit" my large family. I didn't want to lease, I had a nice downpayment and good credit. I also didn't want to go haggle over price. I needed a vehicle to safely transport my children immediately. He returned my call the same evening and I made plans to bring my husband down to see the car and make a purchase if the price fit our budget.It did.I was hesitant to buy another Honda after the mechanical problems I experienced with the Odyssey. However, Edmond responded as I asked: with a fair price.We live in our car and have traveled many happy miles in the Odyessy. I look forward to the same experience with my Pilot.
grandpamarty
Sep 26, 2008
I received an expert presentation from Danny. He answered my questions completely and forthrightly. He was very courteous, friendly and was concerned with ensuring that I purchased the exact car of my choice, in the color I wanted and with all the options I desired.Thanks Danny,Martin and Anne Moskowitz
moonfull
Sep 24, 2008
I had a great experience with the sales help (Anthony & Angela), they were really great in helping me with the purchase of my new CR-V. Everyone at DCH Kay Honda was very helpful, I got out of the dealership in a timely manner. It seemed like clock work. I would refer them to my friends and co-workers.Thank you,Tom Lauritsen
MSRaju
Sep 22, 2008
I was positively impressed with my experience of buying the new car. I came to the dealership via Costco buying program and the buying experience has been as per the procedure advised in Costco auto buying program. Overall a very positive new car buying experience and I will recommend to my friends and associates.
newcarbuyer08701
Sep 20, 2008
Anticipating some pressure and possibly a rushed experience, our salesman, Jason, turned our shopping venture for a new car into a very pleasant buying experience with absolutely no pressure. He was very knowledgeable about the model we were shopping, was most accommodating in moving vehicles in the lot for us to inspect and very patient. He made recommendations, suggestions and gave us ample time and privacy to make our decision. He assured us he is available for any questions or assistance we might have when we left with our new car. We would definitely refer friends looking to purchase a Honda to Jason.
cswords77
Sep 19, 2008
Awesome dealership, nothing but the best, they delt with me in a freindly manner and I have to say this is the first time that I've never been dissapointed. Joe was a great salesman who explained everything to me and who was very patient. All dealerships should aspire to be as good as DCH Kay Honda. THEY GET A 10++++ in my book.I also must say Chris Mizerny was awesome as well, what a great job he did.
pareilly
Sep 11, 2008
This dealership was a pleasure to work with. I was looking for a specific car (Honda Civic Hybrid), and in other dealerships the sales people had tried to talk us into a different car (non-hybrid Civic) due to the shortage of the hybrid vehicles. DCH Kay Honda did not try to change my mind but was able to locate a car coming in about 6 weeks. The process of delivering the car was very quick and efficient.
Anndaniels
Sep 11, 2008
The dealer has asked us to comment on the transaction. Since we wer using the buying club connection, the transaction was very easy. Didn't get a fantastic deal as we were buying a civic and the demand is high but the price was reasonable. The dealership was clean and bright with ots of cars but we had to order the car as the civics were all sold out in the area. The delivery was faster than we were originally told, a bonus!
fitzd13
Sep 10, 2008
David Giotta and Todd Caruso were very helpful, despite some obstacles that occurred. They provided efficient attention to details and also were empathetic and concerned about my experience at Kay Honda. I would strongly recommend their services to others.Sincerely,Danielle Fitzhenry
MickyMimo
Sep 9, 2008
I typically do not like dealing with Sales people in general. The worst kinds are Car sales people. But I have to honestly make an exception for David Giotta and Chris the finance employee. David and Chris were professional and kind. We had visited many dealers from many different car companies. Davids excellent customer relationship clearly outperformed the others. Two aspects of Daviss character stood out. First, he provided us with transportation to return our rental car. This was clearly beyond the call of duty. Second, my wife is Greek and he knew a few words in Greek that opened up the conversation for great fun. I gained greater respect for Davids cultural worldliness as a result. Oh yes, did I mention that he also showed us every feature and gadget in the car. You would be surprised how many car sales people never even did that for us. Selling the car should be a fundamental duty of the job. David did this and then some more by exhibiting a character that puts him in a rank all by itself. Thanks David. Chris also played a great roll in the selling of the car. He was very funny and explained clearly all the options of the finance deal. I can only praise him for offering us a superb interest rate. I hope that this helps paint a picture of the winning team at Kay Honda in New Jersey. I have been a long time Toyota owner, but these two employees helped me make the switch to Honda.
tfheitman
Sep 8, 2008
Friendly, Courteous and prompt addressing of needs. No hassle handling of purchase..................................................................................................................................................................................................................................................................................................................................
Judy C
Sep 7, 2008
Sorry for the delay.......I just wanted to add a few things about my experience at Kay Honda.......besides wonderful and quick, I was so impressed at the knowledge, service and honesty that Dave Giotta showed.......I have bought and leased a lot of cars from other dealerships and I honestly have to say that this was a pleasant experience and again quick....Also, Dave showed me how to "operate" all the bells and whistles in the car that no one else has ever taken the time too...........So hats off to Dave and Kay Honda TrulyJudy Cancalosi
elee12
Sep 5, 2008
The only problem is that you guys got my registration & title wrong. We wrote all over our paperwork what my address & DL number is. Despite clearly writing it everywhere, your admin staff selected an incorrect old address and DL number from 10 years ago. I now have to go to DMV myself to fix the problem. The price was great, the delvery of the vehicle was great, the sales man was great. But the experience afterwards with this whole registration was not pleasant and now creates a lot of work for me to take time off work.
cseckular
Sep 2, 2008
When looking for a new minivan, we knew it was going to be a Honda, but differentiating between dealers was the tricky part, especially with limited time to look with two young kids.Joe Dimaggio provided quotes and other information via email. In the end, his professionalism led us to him to purchase the van. He made the process short, simple and stress-free.I would not hesitate to refer other car shoppers to him and the folks at DCH Kay Honda in the future.
dcmccarthy
Aug 30, 2008
Patient and fair. Purchased new auto on 07/31/08 last day of month but did not feel rushed. Mary Cae explained that deals after 07/31/08 may or may not be as good. Overall satisfaction with treatment and the product is excellent. The best new car drive I have ever had and I've driven new Lincolns and Toyotas.
egb43
Aug 29, 2008
Jason was great to work with. My wife and I provided the parameters for us to purchase a new CRV and Jason worked hard to facilitate a deal at our requested price. He maintained contact with us throughout the 2 weeksw we were shopping around, he made himself available to answer any of questions and was great to work with overall. I will recommend Jason and Kay Honda to anyone interested in purchaseinfg or leasing a Honda as they are in capable hands and wil leave very satisfied.
lauren1052
Aug 29, 2008
The reason why I would recommend Kay Honda is mainly because of customer service. I feel like the staff have my best interest in mind and are willing to go the extra mile to provide comfort, ease and peace of mind while making such a large transaction. The whole process of leasing a new Honda vehicle is not only virtually painless but actually fun.
mmabry228
Aug 29, 2008
Evelyn Wallis as the seller did an excellent job. First, I felt comfortable with DCH Kay as an organization overall. Secondly, I felt comfortable with her as someone I could trust where I lacked judgement. She talked me into the steal color after I had originally chosen white. I am delighted. She kept me informed as I was sent to Nebraska while awaiting delivery. When I had a small opportunity to come in and handle the financing, Chris in Finance did an excellent job and explained various options without pressuring me. I took an 80,000 mile extended warranty. I'm very satisfied that this was the right choice for me. Jason arranged delivery while I was there which I appreciated. Later, Ms. Wallis filled me in on the details of what exactly my package contained and answered the questions that had formed during the week. She took the time for small things like setting my car's clock and a few other details. Had Ms Wallis not been as professional as was the case, I had several dealerships promising me car deals via the internet and phone before I came in and sat with her. Thanks, everyone.
plet
Aug 21, 2008
my husband and i were in the market for a mimi van. we searched for a while trying to get the right car for us at an affodable price. one evening my husband went to the our local honda dealer on highway 35,in new jersey. the sales person that assisted him is named marty wolf.my husband explained to marty what we were looking for. fortunatly, matry was able to help us.marty was polite, freindly, and pleasent to deal with. he dealt with us quickly and has us driving our new car home in less than 24 hours. we had a great experiance and we feel we got a very fair price. thank you
jbasmagy
Aug 21, 2008
I had a very pleasant experience at DCH Kay Honda. From the moment I walk into the showroom I was impressed. The place itself was very clean and pleasing to the eye. Everyone was very nice and greeted you with a smile. Our sales associate Charles was very knowledgeable and friendly. He explained the features of the car to us with great expertise. The leasing process went very smoothly and we did not have to wait forever. Once again I was very happy with my overall experience at DCH Kay Honda.
tamerg
Aug 19, 2008
Evelyn Wallis is one of the nicest sales people I have ever had the pleasure of working with. Evelyn never once gave me the impression that she was a car salesperson, but rather the impression of buying from a friend who tries to get you the best deal possible and is going out of her way to make you feel completely comfortable with your buying decision. My only problem with my buying experience was my trade in experience. I knew what ballpark figure of my trade was and Bill came in more $800 less than value and $600 less than what we were asking. According to Kelley Blue Book the value of my trade was under the trade in option, not private sale, was over $2200. I wanted $2,000. My trade did have high miles, but did have a new engine, cooling system, water pump, and many others. Bill was unwilling to budge and I was not willing to take such a big loss in the value of my trade with all the repairs I had made to it. I was forced to walk out on the deal until Bill chased me down and offered a fraction more. We finally met at $1,800. Which is considerably less than they are going to get when the strip it down for parts or detail it and sell it. I hope never to have to do business with Bill again. He played the typical salesman game and I didn't appreciate it, not with the honesty of Evelyn and everyone else I dealt with a DCH Kay Honda.The finance department was also great to work with. During our initial credit check, I was told my credit score would not get me the special Honda financing of 2.9% because Honda required a 710 score and I had a 680. Then I found out the finance department worked it out and I did get the special 2.9% rate without a cosigner.With the exception of the aforementioned trade in, my experience at DCH Kay Honda was tremendous. I would highly recommend their dealership and Evelyn Wallis. But everyone else was wonderful to work with at DCH Kay Honda.
wnunez
Aug 18, 2008
Excellent service, top notch sale staff who were very attentive. I shopped around a bit before deciding on a Honda and while other dealerships compared well in some areas, the level of service and responsiveness won me over at Honda. I look forward to a long relationship with my new dealership.Regards,Will and Jennifer Nunez
Peihua
Aug 18, 2008
Chris is the financing guy and he also reviews all the warranty, financing add-ons as part of the car purchase process. He is super friendly and is eager to find a package that is optimal for each customer. For me, I opted out of the extended warranty, lojack, credit protection, and other options and just went with the Honda's 36-mos 1.99% APR financing special. Chris didn't haggle or pressure me to add-on other options I wasn't interested in, so it made it a pleasant, pressure-free, and not awkward experience. He's also friendly and has a great sense of humor.
jrmatthe
Aug 16, 2008
Chuck was a great deal of help as soon as we entered the dealership. He was very helpful and patient when we were choosing which vehicle we wanted to buy. He informed us of all the details in purchasing and leasing. Chuck was the reason we bought the car and if he hadn't been so helpful we may have waited a few days or even weeks before we leased a car.
ladioranges
Aug 14, 2008
This dealer on the whole is very helpful, not pushy, and efficient. This is my second vehicle purchased at Kay Honda and it was a great experience. My sales person was very nice and he was not pushy at all. He gave me the information on the vehicle and gave me the bottom line without a hassle. I would recomend this dealer to anyone who wants to buy a honda without a hassle or the typical dealer games.
kichen
Aug 11, 2008
I wanted an affordable, reliable, new car for my kids and Honda was a no-brainer. I checked a few other deals online but nothing looked as good as the national leasing offer from Honda on the Accord, so I did not visit any other dealerships--Honda or any other brand. We were treated fairly and honestly by Angela and Chris.I do wish that the dealership had installed the side moldings at the time we picked it up (would have saved us an extra trip) and there was a little scratch on the rear bumper, which Angela promised that the service department would fix when we brought the car in for the side moldings. Otherwise, the car is fine.With a little luck--and if I can get an attractive price from Kay Honda--I will be in the market for a new CR-V shortly after the 09s arrive. That will make us a 4-Honda family, if one includes our Acura TL as a Honda.Thanks,Steve Kichen
pavilion
Aug 9, 2008
The lease of my new 2008 Honda Accord was such that I would not hestitate to refer a friend to the dealership...to Jeremy Braun in particular! He was professional in every way! As a former, long time Acura customer, I appreciated his assistance and knowledge!He should be congratulated!Pat Reynolds
pilotbuyer
Aug 8, 2008
Marty was very helpful and showed great courtesy and professionalism throughout the negotiation. I will certainly recommend him to any potential Honda buyer. Marty was very helpful and showed great courtesy and professionalism throughout the negotiation. I will certainly recommend him to any potential Honda buyer.
binqin9718
Aug 8, 2008
I enjoyed very much the purchase of our first new car at Kay Honda. Evelyn did an excellent job. We are very much satisfied with the service and price. The first thing that impressed us was the fair first quote we got through on-line quotes from Evelyn. Compared to some of the other dealers which just gives you an unrealistic first quote, Kay Honda was very fair in this regards. In addition, we found the buying experience to be enjoyable and relaxed. No much pressure and hassle. Definitely we'll recommend Kay Honda to our friends in the future.
armen_baburov
Aug 7, 2008
I am very happy with my experience of buying my new Honda car. The service was very good and the price was very reasonable. I already received call from American Honda survey and I gave high rate. I will highly recommend this dealer to my friends in future.
kayhonda2008
Aug 7, 2008
As a repeat buyers, our experience with Honda and Marty is always great. We were completely satisfied with all aspects of the transaction and service provided by Honda. We will likely recommend Marty and Kay Honda of Eatontown to friends and family for their new car needs. In addition, it is very likely that we will continue to purchase new cars from Marty and Kay Honda. It's a shame it can't be more often since the cars last so long. Continued success to Marty and the Kay Honda team!
maag6467
Aug 7, 2008
My sales associate was very helpful and informative with my Honda purchase. She was professional and she a great rapport with us.I woul recommend her and DCH Kay Honda to my family and friends. Angela was efficent with her answers and with her internet response.
elee247
Aug 7, 2008
I went into DCH Kay Honda to purchase a 2008 Accord EX-L. Jeremy Braun was extremely helpful. He was honest, patient, knowledgable about his product as well as his competitors. I will be returning when considering the Honda Pilot in a few years. I also checked with Open Road Honda, Clinton Honda, & Bridgewater Honda.
maf
Aug 6, 2008
nice car at a good price. salesman was able to beat other dealer prices and had a large selection of colors in the model i wanted.entire staff was very friendly. they made the 2 hour process of paperwork seem like minutes. everyone knew what they were doing and answered all my questions without confussion.quick and easy pickup. car was ready as promised.they make buying a new car a pleasure. thanks, mike f.
speedycloser
Jul 30, 2008
The salesperson was awesome, as was the finance manager. It was a very good experience for me. No one else would help me purchase/lease a car until I came to Kay Honda. I have recommended quite a few people to the dealership already.The reason that it was a great experience was from the minute I walked into the door at the dealership I was handled with nothing but respect, friendliness and cheerfulness from all the employees that worked there. I don't experience that very often.
bzangoglia
Jul 27, 2008
A friend recommended DCH Kay Honda because of the best price and no gimmick style of sales there. I am happy to say that the price quoted on the phone was the actual price when I got to the dealership. The staff was professional and courteous. There were no hidden charges and fees as I experienced in other dealers. I am very pleased with the overall experience of DCH Kay Honda as well as the Honda Accord I purchased.
f0rdpr3fect
Jul 10, 2008
The folks at DCH Kay Honda were extremely helpful throughout my experience with them. During my first visit, just to scout out cars, someone was right at the door waiting to help my father, sister, and I. My sister and I were both looking to purchase our first cars, so we made it clear right away that budget was limited, and the salesman, to my pleasure, said with full honesty that the only car we could afford was the Fit, and he made no efforts to try and sell us on even the slightly more expensive Civic. At most of the other dealerships I visited during my hunt, salespeople either ignored my budget, or tried to convince me that I could probably stretch for a more expensive car. Honda was a pleasant change of pace.We loved the utility of the Fit, so it remained high on the list of cars to revisit. We returned to the dealership after a month of searching around to take a Fit for a test drive and possibly buy. Our previous salesman was busy, but rather than ask us to wait for him to conclude his business so he could lock up a sale with us, he found another free salesman to help us! I wish I had his name so I could recommend him, but we've lost the business card he gave us. However, we were forwarded to one John O'Day, who quickly arranged for us to take a Fit for a spin.Needless to say, the Fit went over well. My sister and I both had a blast driving them around, and we decided that we would each be purchasing a new Honda Fit. Not a bad afternoon for Mr. O'Day! We sat down and negotiated prices (got excellent deals) and were quickly and only somewhat painlessly (can one ever spend 5 figures painlessly?) on our way.Come pick up day, the service was superb. The dealership was packed because it was the end of the month, but we were never waiting for service for more than 5 or 10 minutes, and everyone involved in the handoff of the car worked quickly to help us on our way. We were in and our, paperwork included, in a hair over an hour! Excellent time, considering they recommend setting aside 2 for such a process. All told, I am very content with my dealings with the folks at DCH Kay.
PMahajan
Jul 6, 2008
I had a wonderful experience at DCH Kay Honda when I went to purchase my car. Not only was Angela very friendly and open to all questions but the rest of the staff that we dealt with was very personable and willing to have a light conversation with all that was going on. The overall experience was great as I loved that no one was forcing me into buying the car but rather letting me set my own pace. Wonderful experience and I would definitely recommend this dealer to anyone looking to purchase a Honda.
mona dipasquale
Jul 3, 2008
Staff and Finance Department (Martin Wolf and Chris Olszewski respectively) gives prompt and courteous service. Martin immediately established excellent rapport and was very informative about the Honda line, upgrades from my previous model year, fuel efficiency, maintenance, etc. I will HIGHLY recommend this particular dealership to friends, family and clients. By far this has been the best Honda dealership experience in sales and service in Monmouth County. This made the difference in my decision to continue with Honda.
jcar123
Jul 2, 2008
When I finally settled on getting a honda, and a civic at that, I went to a dealership that both my parents and brother had previously bought cars the prior two months. I test drove the vehicle and decided that it was the car for me. Both my parents and brother had gotten good deals there, and I was about to do the same. With the paperwork drawn up, we had a coupon for that particular dealership for an extra 300$ off the negotiated price. The only problem was the dealer didn't have any more civics in stock, they were going to have to search for a vehicle. My dilemma was that I had a good deal, with 1.9% APR financing and a coupon, both of which were expiring in about a week, potentially making it a not so good deal. Enter Jay Diehl at DCH Kay Honda. I submitted a quote online through Honda.com to DCH Kay. Not only was Jay able to match the price, they beat it! Less than two days later I was at the dealership signing paperwork to get my new car. There was no hassle, and everyone who worked there was very pleasant to deal with. There was no side negotiating, or tricks. I was in and out of the dealership in less than two hours. It was by far the smoothest transaction in buying a car ever witnessed by humans. I would highly recommend looking to buy a Honda from DCH Kay, and particularly Jay Diehl. It's well worth it.
delmarief
Jul 1, 2008
Thank you for a wonderful experience. Edmond Lee, the sales consultant, was courteous in conversation, made us feel comfortable, knowledgeable in the car's features, and respectful of my time. I will definitely recommend him and your dealership to my family and friends. The paperwork was completeted effortless and without excessive pressure to add on the various warranty packages offered. My decision to decline these offers were respected. A courtesy telephone call was made the following day to determine if all was well.
chuanhua
Jul 1, 2008
Charles is very friendly. He is very persuasive and familiar with the functions of the car. I am happy that I didn't waste much time bargaining over the price. He made us feel easy and happy all the time. He gave me the feeling that he is very honest and considerate. He brought us water and asked us to get some BBQ food while we were waiting for his checking price. He is trying to help us as much as possible to make the buying decision. So I decided to buy the car very soon. After I bought the car, he is still patient although he has other customers. He reviewed with me the quick manual of the car. I am very happy with the customer service and quality of the work in DCH. The price is what I expected,too. I bought the car within my budget. I would buy the car again through him if there is a chance.
whedon
Jul 1, 2008
Good sales staff...worked with us and hard to earn our sale. We had just come from another dealership who played obvious games and let us walk without a fight. DCH staff were good from start to finish, and delivery of the vehicle was also a great experience. I will recommend them to others, and when our Odessey is ready to be replaced, will certainly include these people on our shopping trip. Have been to many dealerships in the past, having purchased over 10 vehicles in the past 25 years, and the visit to DCH was by far the most satisfying and least painful.
ashleyk26
May 18, 2006
The first time I went to the dealer, Alin did not seem very interested in meeting me halfway. It was their (overpriced) way or the highway, and they let me walk out. I was contacted the next day by him and another salesperson, William. Both tried to give me new quotes that looked better. They were actually more, because they tried to charge me more interest. Furthermore, the first quote included tax, tags, title, and inspection. The later quotes did not. When I pointed that out, I was told the first quote did not include anything either. It's too bad I had two witnesses with me to prove who was lying. Don't do business with people who scam and lie. It's also worth pointing out that Alin gave me his cell phone number, not his business number. Had I known that, I would not have called at all. This is a shady, sneaky dealership.
What’s more, DCH Kay Honda of Eatontown has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from DCH Kay Honda. Check out the listings today to find the right car for yourself. DCH Kay Honda is definitely the best place to buy used cars online.