East Syracuse Chevrolet reviews

Mike

Jun 17, 2016

Very professional, Hard-working staff. My experience with Steve Shallcross was superb, and his customer service was above and beyond anything I've experienced in the past. I would recommend East Syracuse Chevrolet to anyone looking for a long honest, hassle-free experience. The staff at East Syracuse Chevrolet truly do work for the customers.

Holli's16

Jun 16, 2016

My salesman BRYAN was great work with, I leased a 2016 traverse LTZ, which is what I told him I wanted, I also told him where I wanted to be with the payment, he took the time to show advantages and disadvantages between leasing and buying. When the payment got a little higher than I wanted, he didn't try to downgrade the vehicle, instead he downgraded the price. And my wife absolutely loves the traverse.

nancy klein

Jun 9, 2016

the salesman and staff at East Syracuse were very friendly and helpful. I would definitely recommend them.I purchased my last Equinox from them and was very happy.

nghdewitt

Jun 2, 2016

My salesman knew that my lease was all most up. I have wanted an all wheel drive vehicle however, most SUV's are much too big.To my surprise I saw a small SUV on the lot. It was the Trax. I tried it and loved it. I was up high and best of all it was all wheel drive.I am now driving a Trax (RED). All though I am just leasing the Trax I hope they keep it in their line up. This was I can lease another one when my current lease is up.

David & Suzanne

Jun 1, 2016

After calling and visiting several dealerships selling hybrid and plug-in hybrid vehicles, we were impressed by an East Syracuse Chevrolet sales person, Mr. Kevin Dano, whose knowledge of and enthusiasm for electric vehicles stood out from the others. We were very pleased overall with East Syracuse staff in purchasing our 2017 Volt. In addition, their shop was large, well equipped and very clean.

Gene

May 27, 2016

Mike is a great salesman. He was helpful, patient, respectful and knowleable. My experience was great. I recommend this dealership to everyone. Thank you Mike.

Kim

Apr 13, 2016

My appointment was right on time. I was greeted by very pleasant employees. Service was fast and I couldn't have asked for a better experience.

Jshibs

Apr 13, 2016

Just wanted to thank everyone at east syracuse for the great service! Sales, I Got My Key From Mikey Z! He was the most knowledgeable and professional salesman I've ever met. Thank you. Body shop, Lee was awesome! Keep up the great work!!

SilveradoJohn

Apr 8, 2016

I purchased my Leased Silverado from Tia, she was easy to work and a good communicator. The dealership was clean and organized. The salesperson(s) were good at sizin' you up without being too obvious, which is nice not to have to deal with at the topical level. Negotiations are straight forward without fake smiles and the usual, "Front", that defines the stereotypes often given to car dealerships. Though I am not the best at negotiation, this dealership ameliorates the usual experience one confronts while sitting at the desk attempting to reach and accord on a price. That is to say, no B.S to cut through, at least not with Tia. Thanks again for a great experience, see ya' when the lease renewal comes around! -John

Luke Lazer

Apr 7, 2016

Fast, friendly service. Shuttle service was on time too.

Dean Lyons

Apr 7, 2016

I had a 2005 Silverado that I had just taken to the shop for repairs, again, and when calling to schedule an appointment, the operator will ask me if I am thinking about upgrading to a new vehicle. I had said no until this time. I called and talked to Megan who I told I wanted to get an appraisal for my current truck. Later, she called with a price. I then checked out my finances to see if I was able to afford new vehicle payments. I could, and I looked on the website for a new truck. I found one that I liked and scheduled a test drive. On the day of the test drive I met with Kevin. I had good feelings while on the test drive and I had good feelings overall with the adviser that was assigned to me. After the test drive it was time to see if I was qualified to buy it. I filled out the application, and along with my appraisal, I was approved (Yesssss!) I was pleased to hear I was approved. I was asked if there any options I wanted to add and so I picked out a few that interested me and the total would be added into the grand total. It took some time for the truck to get ready before I picked it up. The overall experience was pleasant. This was my first brand new, fresh smelling, less than fifty miles, vehicle purchase, and I was very satisfied and I highly recommend East Syracuse Chevrolet to anyone, thanks!

athincy

Mar 5, 2016

I was extremely nervous about purchasing a new vehicle. I had it in my head that the whole process would be intimidating in that I would be dealing with pushy sales people and ultimately either purchasing a car I didn't really want or just leaving with nothing at all. HOWEVER! I called East Syracuse Chevy and spoke with Tia, the car I was interested in was sold the night before, so I asked if she was available the next morning to view a 2016 model instead. When I arrived Tia had the car up front and just waiting on me to warm it up for the test drive. During the drive she discussed the car's features and benefits. We even laughed about the crank style windows being "retro"...which I prefer, She explained the StabiliTrak feature and how it would feel when the vehicle initiated it... which was great because it happened on my drive home from the dealership! and I was prepared for it. Through the entire process, from test drive until I drove it off the lot, Tia really put me at ease with the whole process. The guest service I received was far above excellent. Both Tia and Jonathon took their time answering my questions about the car, financing and warranty options. Never once did I feel pressured into purchasing the car or the warranty I opted to get. What I had thought was going to be a stressful nightmare ended up being the complete opposite, There is no doubt that I will be continuing my car shopping with East Syracuse Chevy and recommending, or insisting more like, to anyone I know looking to buy a new vehicle.

DK

Feb 22, 2016

I found the East Syracuse Chevy dealership to be outstanding in every way possible. The sales consultant was very knowledgeable, patient and easy to work with. The finance department provided exactly what I needed. This was a great buying experience.

Lyss2195

Feb 15, 2016

E. Cuse Chevy is there for the customer, hands down. I am now into my fourth year leasing with them, and I've had exceptional service since I started. Bruce Sherman, my sales guy, gave me everything I wanted with my most recent lease..and I am tough to deal with because I know what I want! I love my new car, and have recommended many family and friends to go see Bruce. Another sales rep, Mike, decorated my car with balloons when I went to pick it up, which was hilarious! They even let my little dog, Peanut, come into the dealership. Go to E. Cuse Chevy if you want to be treated like family!

simone2016

Feb 8, 2016

My 2005 Chevy Equinox LS had a faulty ignition problem where the key would literally get stuck inside the ignition and my one year old pulled the keys out once while the car was running. Called these people and was told by a girl on the phone that she doesn't see any recalls on my vehicle. Found out by my supervisor couple days ago that there lying and her husband works at a different location. She has the same exact car and was having the same issue. Her husband, being that he worked there knew exactly what was going on and brought her car in to be fixed. I had to shell out about $300 out my pocket when it should have been covered by the manufacturer. Needless to say I've called and left a message for the service manager who has yet to return my phone call. I will be showing up there today, leaving work early. This is how much customer satisfaction that I'm getting from them, NOTHING!

Vincent

Jan 4, 2016

i had a bad windshield washer pump, brought it over at 5:00 pm, they had me come in the next morning and it was fixed quickly by noon. It works fine now and I also appreciate the shuttle rides to and from work.

James

Dec 31, 2015

Everything was great, I inquired on line and got a response in a timely manner. That was from Beth Monroe. Once in the showroom she put me with Kevin Dano and it was a great experience. They met my monthly payment and were just totally professional. We are even going to let them handle all the our maintenance on my new trax.

Rhonda

Dec 30, 2015

Having extensive damage to my vehicle from an accident,The whole experience for repair couldn't have been any easier.Lee was wonderful. I got my car back in perfect condition.

William

Dec 23, 2015

I had a excellent experience as always.My wife and would not go to any other dealership.Every one is so down to earth,that is great.

John

Dec 22, 2015

I have now leased two vehicles from this dealership and have had a longstanding relationship with the John Sloan. I have aways enjoyed my experience with Chevy, John, and now this particular dealership and my salesman Mike Morrissey. They have been and will continue to be my first stop when considering a new vehicle.

Joseph

Dec 22, 2015

Unbelievably friendly staff. So professional and courtious, half way through the visit it felt like my wife and I were talking with a friend.Highly recommended and have told everyone who has asked about my new vehicle where I got it.

John

Dec 21, 2015

Walk in oil change and inspection. All done in a timely fashion. Completely satisfied with the entire experience. I will be having all of my service done at East Syracuse Chevrolet!

Michael

Dec 18, 2015

Aaron is my service writer and wouldn't have it any other way. He is a great person and works around my schedule. Thank you

Joanne

Dec 16, 2015

Before bringing my car in, I was told by an agent at the check-in desk that my warranty on tie rod parts was only 3 days from expiring. He said it was a 12 month/12,000 mile warranty. When I returned 2 days later to have the work done, a different person checked me in. He told me that even though the 12 months was not up - that I had exceeded the 12.000 mile limit. After conferring with each other they told me that the mile limit had been changed to unlimited miles. Fortunately for me there was no charge for the replacement parts. I guess I could have mistakenly been charged for the new part if they had not discovered the change in the warranty.

Paul

Dec 16, 2015

I recently bought a 2015 Silverado from there from Gina Lizzio and had such a great experience with Gina that I went back and leased a 2016 cruze for my daughter and she loves it!! Thank You Gina and East Syracuse Chevy!!

Clement

Dec 11, 2015

Just an inspection this time a few months had oil change and tires both time in and out in normal time frame very pleased

Lauren

Dec 11, 2015

I traded in my lease for another lease and the salesmen that helped me were extremely knowledgeable and worked with me to make me feel I got the best deal. I will continue to lease from this dealership!

Marjorie

Dec 11, 2015

It was great. I did not like that to make an appointment to get the shuttle to bring you back to get your car, you have to wait until they call to say it is done. They called me at 4:30 pm and the shuttle person had already gone home. What if that was the only way I could get my car. Not good customer service. Other dealers schedule pick up when you go out in the morning.

Zane

Dec 10, 2015

Made my appointment, oil change, tire rotation, brake check, I was in and out in an hour. Very good courteous service person at the desk. While I waited I saw my sales person Derrick who I bought the car from. Service and sales great! East Syracuse Chevy is the best!

Robert

Dec 9, 2015

Gina Lizzio at East Syracuse Chevrolet was a dream to work worth. I live in Phoenix and wanted to buy a 2016 Camaro 2SS that they had on their website and have it shipped out. After explaining my the situation the day before thanksgiving she stepped into overdrive, within two days I had all the paper fedex'd overnight to me since I am a out of state buyer, got a wire and all the loan documents completed. The Monday after the weekend they received all the documents back it was a done deal! Woot woot! She returned all the calls/texts in a prompt manor even facetimed me to look the car over before buying it and showed me all the really cool features with it. Let me reiterate this was around Thanksgiving holiday and she still was so polite and prompt! She even set me pictures before being loaded on the truck and actually a video of the car going into the truck to ship cross country to Phoenix. She went ahead and activated Onstar so I got to track the car by GPS every step of the way here. Just received my car today and absolutely in love with the Camaro! Someone seriously needs to give Gina a big raise! :) (no she didn't tell me to say that) Thank you, Rob G!

Platoon286

Dec 8, 2015

Called for an appointment for a GM recall on my 2014 Malibu. Inquired how long it would take to repair, simple fix on a sunroof switch. Was told that it would be corrected in 1/2 hr or less. Inquired when the best time to bring it in, since I knew they were always very busy when they first open. Was told that 10:30 am is a good time since the rush was over. Set up the appt for that time today. Arrived a few minutes early, immediately someone took care of me. I mentioned I would be waiting in the show room, at that time he said I would have at least an 1 1/2-2 hr. wait! I mentioned that I was told that this was a 1/2 hr repair. He agreed that it Bly takes a half hour. Then went on to tell me that there were quite a few cars ahead of me? There were only 2 other cars parked in the service entrance. When I explained that I set this appt. for this time because I was assured it would be the best time!I said I couldn't wait because I had another commitment and would have to reschedule, and I asked if I had the very first appointment time in a week or so, would I be in and out in an hour or less. His response was probably not. I then queried as to what the meaning of appointment meant at this dealership. His response was, rudely, NOT MUCH.If I do bother getting this recall done or any other service work performed it will certainly done somewhere else.

Robgodridge

Dec 8, 2015

Gina Lizzio at East Syracuse Chevrolet was a dream to work worth. I live in Phoenix and wanted to buy a 2016 Camaro 2SS that they had on their website and have it shipped out. After explaining my the situation the day before thanksgiving she stepped into overdrive, within two days I had all the paper fedex'd overnight to me since I am a out of state buyer, got a wire and all the loan documents completed. The Monday after the weekend they received all the documents back it was a done deal! Woot woot! She returned all the calls/texts in a prompt manor even facetimed me to look the car over before buying it and showed me all the really cool features with it. Let me reiterate this was around Thanksgiving holiday and she still was so polite and prompt! She even set me pictures before being loaded on the truck and actually a video of the car going into the truck to ship cross country to Phoenix. She went ahead and activated Onstar so I got to track the car by GPS every step of the way here. Just received my car today and absolutely in love with the Camaro! Someone seriously needs to give Gina a big raise! :) (no she didn't tell me to say that) Thank you, Rob G!

RussB

Dec 8, 2015

I had my truck serviced and they replaced the fuel injector 3 times. Each time they denied it was anything they did and 3 times the problem lead back to a service error they caused. My truck's engine took enough of the violent shaking from the cylinders misfires and plugs fouling from the cylinders being filled with gas from the 3 faulty fuel injectors and finally died. update: The engine did blow up due to faulty factory parts, the factory eventually paid for a new engine. The truck engine runs like a bear. Thanks Mark and Chris! Now if I had my $175.00 back for the towing and Pep boys diagnostic service, we will be good.

Bernard

Dec 4, 2015

Both Steve and Jonathan went above and beyond my expectations from Steve's first contact with me. He and Jonathan did everything they could to put me into the vehicle I was looking to purchase at the price point and payment I required to make it happen. True professionals!

Robin

Dec 1, 2015

Dale is a very easy going guy and did a great job. I would definitely send anyone looking for a car and wanted to take a ride to go and see him.

Holly

Nov 30, 2015

I had a great experience buying a car from yours dealership... And the sale's man was wonderful!!! I will definitely be coming back to purchase another vehicle and recommend them to others!!

Annmarie

Nov 29, 2015

Always a pleasant experience. Kevin Dano is terrific--listens, works to get what you want, is patient. Highly recommend East Syracuse Chevy.

John

Nov 28, 2015

I felt like the car and myself were taken care of. I can't think of what else they could do.....maybe give me a new car???

Leigh

Nov 27, 2015

Wonderful experience. Steve S. Was knowlegable and thorough as well as assuring that I would not leave with my new Equinox without knowing all that I need to know about it.

Walter

Nov 27, 2015

Right from the moment that we entered the dealership until our departure from it, we were treated in a very professional, friendly manner. Our service was completed within the time hat we were told that it would be and to our satisfaction. Everyone that we came into contact with were most receptive to our needs and should be commended, especially Sales rep Gina Lizzio and Mgr Buzz Barr who have been most accommodating and professional in all of our dealings at East Syracuse Chevrolet.

Vincent

Nov 21, 2015

Sign in was timely. They gave me an estimated cost for approval quickly. The work was completed very fast and my car was returned clean. They even brought it inside for me as it was very cold and windy that day. Very nice.

John

Nov 20, 2015

was notified that me Equinox was due for an oil change,contacted East Syracuse Chevy. Appointment was made and dropped the car off at the scheduled time. Car was done before I expected. EVERYONE involved was wonderful, some of the best Customer Service I have seen in a long time.

Wendy

Nov 19, 2015

Ken has been very good about staying in touch with us. As a result, it appears we have ended up with our dream car!

Michael

Nov 18, 2015

The experience was wonderful. By far the best experience in car buying we have ever had. We will be sure to recommend East Syracuse Chevrolet to friends and family.

Bernard

Nov 17, 2015

Everyone there was polite & professional. I really appreciated the willingness of the salesman Kevin to negotiate with me with the price and other options he made available to me. I recently experienced personal trauma in my life and it appeared that he was sensitive to it. Thanks.

Jennifer

Nov 15, 2015

They were great! Provided reliable transportation to and from the gym about a mile away. My car was all set when I got back with little to no disruption to my day.

John

Nov 14, 2015

As usual the people at East Syracuse Chevrolet are friendly and always willing to help. I hope at the next visit there I can test drive their ''new'' 1963 409 duel-quad Impala convertible! Awesome car!!!!

Renee

Nov 10, 2015

Brian makes the car buying experience quick and painless! I used to hate buying cars but now I don't mind it at all. He is very accommodating , knowledgable and helpful!

Keith

Nov 9, 2015

I worked with Steve Shallcross to purchase a new Silverado. Steve was extremely friendly and patient while working through the car buying process and explaining all of the features and incentives that were available to me. I always felt that Steve was being honest with me, which went a long way with my decision to go with East Syracuse Chevy for my purchase.

Anthony

Nov 8, 2015

Great place! Gina helped me out a lot and got me the perfect truck! Would definitely go back in future for a new vehicle!

Sean

Nov 6, 2015

The salesman was very kind. He understood that I was a first time car buyer and that he needed to have patients with me. In the end everything worked out and he was there every step of the way

Sidney

Nov 3, 2015

With every purchase you advertize a free car wash, which I didn't receive and on the inside of the door a grease hand print. Otherwise everything was great. Oh the weather was nice that day.

Christopher

Nov 2, 2015

Found an issue with the dash when I picked up my new car, and did not receive any problems in bringing it back to fix the problem. Very smooth and much quicker fix than expected.

Robert

Nov 2, 2015

I have always been happy with service and sales at East SYRACUSE Chevy, and am very happy with the repair the body shop did on my Sonic!

Kenneth

Nov 1, 2015

nothing bad to say about anyone. All the staff is friendly, keep up the good work everyone.Service dept. is the best around .

Raymond

Nov 1, 2015

Mike was the sales person that helped me through the perossess of getting a new car. He went above and beyond. He allowed me to take the car to my house and make sure itfit in my carage. on the car I baught I was given top dollar on my trade. and all the insentives that he or they had to make this deal work. Mike is a very likeable person and willdo what takes to put in the car of your dream. and he did that for me Raymond W. DiPietro

Eileen

Oct 31, 2015

Professional, effecient, informative, pleasant. All interactions from my first contact to the day I picked my car reflected their interest in insuring that my car was serviced well and that I was satisfied.

Walter

Oct 31, 2015

From the moment my wife and I walked through the doors we got the feeling from all employees that we were indeed really welcomed(kind of like joining a family). We were very comfortable discussing our needs to both Buzz Barr and Gina Lizzio and never got the feeling of being pressured in any way. Buzz and Gina went above and beyond in finding a vehicle that suited our needs and liking, they need to be commended for the their time, dedication and professionalism they showed us. All of your employees, from sales, to service to owner Gino have been most garcious to us. Need I say we did purchase a 2015 Impala and I will most definitely recommend East Syracuse Chevrolet to my contacts. Kudos to the TEAM!!!

Helena

Oct 28, 2015

I've bought a couple new vehicles and like to wait a while to test out a vehicle before I complete a survey. I love my vehicle and am glad the salesman Steve Shallcros recommended it...I don't think I'll be paranoid about driving in the snow!The service I received was excellent, Steve was great and very personable!I'll definitely be back!

Cheryl

Oct 25, 2015

Very pleased service is always professional and friendly. The shuttle service is very convenient and prompt. I was picked up at the end of the work day and my vehicle was ready to go.

George

Oct 24, 2015

First scheduled service on my 2015 Colorado. They also took care of a just released recall dealing with the power steering. Was in and out in short order.good service.

Nancy

Oct 23, 2015

I had an appointment to have my car inspected. They took the car right away.I walk down to the Dunkin Dounuts and had a bagel and coffee. I walked back and the car was done. Great service.

Wayne

Oct 20, 2015

Everything went as expected. Took my truck in the body shop took it right in and did what they had to do. And it was done. Great job once again.

Carol

Oct 17, 2015

EVERYONE AT YOUR DEALERSHIP IS TO BE COMMENDED . ALL THE STAFF FROM THE SALESPERSON TO THE PREP DEPT. AND EVERYONE IN BETWEEN WENT ABOVE AND BEYOND TO MAKE IT A PAINLESS EXPERIENCE. I CAN'T THANK THEM ENOUGH. IF I EVER TRADE THIS VEHICLE I WILL DEFINITELY COME TO EAST SYRACUSE CHEVY TO REPLACE IT. I HAVE ALREADY REFERED SEVERAL PEOPLE TO THAT DEALERSHIP.

Dawn

Oct 17, 2015

I asked if they could check my wiper blades and expected to be told yes I needed them. He gratiously stated they looked fine and maybe running rubbing alcohol down the blade will clean it . It was a nice surprise.

Jonathan

Oct 16, 2015

Brian Harrington is the main reason why I came to East Syr Chevy. He is a sales consultant that listens and learns the customers expectation and guides them in the right direction.I am completely satisfied with my experience.Thank you - Jon Worthen

John

Oct 15, 2015

My visit into the dealership was started by a great phone conversation with my sales person Gina Lizzio a few days in advance. Once I made an appointment to meet I couldn't wait to get there to get started on my new truck purchase. The whole process went very well and look forward to future experiences.

Randall

Oct 15, 2015

We had researched and knew exactly what we wanted. Gina Lizzio was our sales person. We will go to her the next time we buy. She was extremely helpful and not pushy. Totally not what the stereotype of a car salesman is. Professional and delightful!

Richard

Oct 15, 2015

Mike was great to work with... very friendly, patient and accommodating. He took a lot of time to show me different vehicles, helped me find out what I really wanted and could afford. Once I decided, making the deal was quick and painless. Picking up the truck was exciting and everything was ready ahead of time for my appointment.

Timothy

Oct 15, 2015

I have been dealing with East Syracuse Chevrolet since 2013 and have never experienced a bad moment. The service department & the sales people are great to deal with and very professional.

Patricia

Oct 14, 2015

Dropped in with an emergency. Aaron took excellent care of me. I was shuttled twice and the drivers were most pleasant.

Melody

Oct 11, 2015

My appointment was for Tuesday, it was ready for pickup on Monday and this time around they actually repaired the car so my engine light is no longer on and didn't tell me that the "Code is Obsolete" as was said to me previously.

Tammy

Oct 10, 2015

Silverado is everything I've been waiting for to buy. Love all the features and safety options on my LTZ. Tom Shellcross Sales knowledge was instrumental in my purchase decision!

Tracy

Oct 10, 2015

My salesman, Jeremy, was fantastic. He took the time to get to know me a little, listened to my needs, and worked with me without being the typical pushy salesman. I would not hesitate to refer someone to deal with Jeremy & East Syracuse Chevy for their car needs. It was a rather pleasant car buying experience which isn't easy to pull off! Thank you!

Regina

Oct 9, 2015

The service rep made me aware that my inspection was up and offered to do the inspection while they changed my oil. very helpful and accommodating.

Danna

Oct 8, 2015

East Syracuse Chevrolet was a pleasure to do business with. Sales consultant Dave Zeiger #2 was very friendly and courteous. He took the time to explain everything about my 2016 chevy equinox. He did a great job. I am very happy with my purchase and enjoy driving my patriot blue chevy; which I understand is the new color this year. I give this dealership A++

John

Oct 8, 2015

Service was prompt and friendly. Mark always does a good job getting me checked in. Inspection and oil change done in about an hour. Enjoyed using the half off coupon. Waiting room pleasant and coffee was good.

Leonard

Oct 8, 2015

Had it in for first oil change. Door handle was scratched while in. After telling them about it they took care of it and repainted the handle. No questions asked. Have always been treated great there.

Michael

Oct 8, 2015

The one thing I like the most is that you really feel like one of the family at East Syracuse Chevy.

Anne

Oct 6, 2015

My vehicle was involved in an accident which was not my fault. East Syracuse's body shop was very cooperative (they contacted insurance company, etc), friendly and very helpful. Vehicle was repaired in a very short time - no hassles. Excellent service!

James

Oct 6, 2015

I am a 20 year customer of East Syracuse Chevrolet, and that should speak volumes. Each and every time I was treated with respect and the staff has always been both professional and friendly. East Syracuse Chevrolet is in my opinion a model dealership that has much to teach to its peers.

Patrick

Oct 4, 2015

Great service for the repairs on my Equinox ! We also had the car in for service the week before . Your manager Lee Smith, I think that is his name. Super nice guy . Also so happy that you washed my car and cleaned the scuff marks off my tires. Thanks for another great experience with your company !

Larry

Oct 3, 2015

Our salesman was very helpful and knowledgeable. We were also very pleased with the rebates and incentives. Also everyone we spoke with seemed very willing to help answer any questions we had. Great experience!

Wayne

Sep 29, 2015

Your dealership handled my problem great. Mr. Abdo in Finance got right on the phone and made an appt. with Ziebart for repair of the Rhino Guard. For the 3rd time (including initial Coat). I"m still not happy. Which I plan to bring in and show the problem to Johnathen soon. But all the other body shop problems I had to be taken care of by your business. Was done very professinally by Lee Walters and his Staff.

Francine

Sep 27, 2015

fast easy professional service department. Experience with sales has been hit or miss. Last salesman did not explain much about what was included in chevys new car package, Which was pretty good after i investigated myself.

Joseph

Sep 26, 2015

Extremely satisfied with the work that was done to my vehicle. Professionalism is outstanding, friendliness abounds, Thank You Very Much.

Carol

Sep 25, 2015

My car looks like it was never in an accident. It was repaired and back to me in just about 10 days after the accident. You can't beat that.

Kevin

Sep 25, 2015

I actually had body work done (fix a rust spot) and then they took it over to service for LOF and tire rotation/balance and inspection. Folks made it all so easy! Only thing I was a little disappoint with is that after the body work they did not rinse off the car, so it had a film of dust from the body work which with the morning dew, spreads all over the car. I would have thought they would have rinsed all the residue off.

William

Sep 25, 2015

My wife and have been members of the East Syracuse Chevrolet family for years, All of you are the best, we would not go to any other dealer.The service dept and the body shop are the best in Syracuse.The service on my truck was done with great care,could not be happier.

Charles

Sep 23, 2015

Repair of hail damage looks fantastic. Right rear of truck box also looks fantastic. Just wish there was a way to catch the person who backed into my.

Donald

Sep 23, 2015

I stopped in without an appointment and they took me in right away. About an hour later I was on my way. Great service.

Douglas

Sep 23, 2015

I just drove in not really expecting to buy a car, yes I was looking. Gina came out and met my wife and myself, made us feel welcomed and spent time helping us look at some cars, explained some of our options and helped us pick out what we needed.

Robin

Sep 23, 2015

Fast and efficient service. Courteous people. Great experience! I would recommend East Syracuse Chevrolet to all my friends and family.

William

Sep 23, 2015

We have purchased several Chevys from East Syracuse Chevrolet, dating back to the mid 1980s. We have always been treated fairly and professionally. In particular, Dale, who has sold us a Lumina, Equinox and most recently the Trax, has been extremely friendly and helpful. I recommend him, and the dealership whenever we are asked about our car purchases.

Daniella

Sep 21, 2015

My experience was good and every worker is extremely friendly and willing to help. The workers are very polite and come right up to you when you arrive

Dianne

Sep 18, 2015

Mark Musso was the gentleman that waited on me. After my car was done being fixed, he took time to explain everything to me, so that I didn't feel like I was in the dark.

Laura

Sep 18, 2015

This was my fourth purchase at ESYR Chevy and I always deal with Steve Shalcross because he understands that I am very busy and do not have time for games. He takes his time to show the paperwork and also explains in a simple manner not "beating around the bush." Steve is very quick and efficient. Steve also takes the time to show the new technology of the vehicle and is very informed about the product. ESYR Chevy should feel very fortunate and blessed to have Steve Shalcross as their employee.

Virginia

Sep 18, 2015

Tom, the sales rep, was knowledgeable, helpful, and pleasant. The dealership was calm and seemed to be run well. All-in-all a good experience.

David

Sep 16, 2015

This is.the second car I have bought from East Syracuse Chevrolet. Dale Ziegler was knowledgeable and professional. I feel they gave me a fair reasonable deal.

Douglas

Sep 16, 2015

I have always been very happy with the friendly personnel, timeliness and quality of work but for the last several visits I have not been able to get a copy of the 27 point check report, looking through my records the last report I have been given was in February 2012. I know I have been in several times since then and I have asked the service advisor on the last 3 occasions for this report, and they have been unable to provide it, the last time the service advisor suggested that the next time I am in I should ask ahead of time. I believe it is a very worthwhile report and would love to see it re-instituted.

Susan

Sep 12, 2015

Was pleased that our sales consultant Dale Zeiger met with us as soon as he could. Helped us make a decision by giving options. Always a pleasure going to East Syracuse Chevrolet.

David

Sep 11, 2015

All work was done well. Mark Musso has been my Service Consultant for years. I totally trust that he will follow-up on any requests that I have.

George

Sep 11, 2015

Always efficient and professional. Fast service.Re the checked box: Please do NOT telephone me. If you wish to contact me use email.Customer Service is rated three due to the excessive customer contact

Debra

Sep 10, 2015

All of the East Syracuse Chevrolet personnel were courteous, and knowledgeable. The appointment time was met promptly and I received a phone call to let me know the vehicle was finished and ready to be picked up. The car was clean and tidy when I picked it up. I am very thankful to have such a great place to do business with!

Lewis

Sep 9, 2015

My salesman, Michael Zappala, gave my wife and I the best car buying experience of our lives! His personality was spectacular and the care he took of us was second to none. He took time on delivery day to answer every question and help me learn the car. I will be recommending him to my family and friends! Thank you Michael. I "Got My Key From Mikey Z!" I will definitely be back.

Dorothy

Sep 7, 2015

I was very pleased with the way that Steve Shallcross explained all my options and went over each car with me. He was very patience and understanding of all my needs. When it came time to pick up my car he help me with all my options on the car to understand them.

Anthony

Sep 5, 2015

Fantastic personal experience. Bruce was easy to talk to and listened to our needs. He found the truck we were looking for , thank you.

Michelle

Sep 3, 2015

Service Advisor Eric Michales had me in and out very quickly as usual. Great job to him and the technician that did my oil change and tire rotation!

Raymond

Sep 1, 2015

It was low pressure and Tom asked enough questions about what I needed . Then we narrowed it down . Great experiance all the way

Barry

Aug 31, 2015

I had service maintenance completed. I am always accommodated and the work is done in a timely fashion. The team is always courtious and pleaseant.

Edward

Aug 29, 2015

We came into the dealership to seriously begin the search for a new Silverado 2500 diesel. Our salesman, Mike Zappala was motivated and dedicated to helping us find the best options to match what we were looking for. We extremely impressed with his knowledge and his commitment to us. We bought a 2015 Silverado 2500 diesel!!!!!

Francis

Aug 29, 2015

every body at east Syracuse Chevrolet treated you like a person not a number. john sloan and bruce were very professional at there jobs. I will buy my next Chevrolet there at east Syracuse .

Ryan

Aug 28, 2015

The experience was great! Mikey Z did a great job! He gave it to us straight! He never rushed us into anything! If I am in the area I will be coming back!

Jennifer

Aug 27, 2015

I never felt like I was being heckled by anyone or pressured. I said what I wanted and got the best deal I could. I appreciate all the help I got from Jeremy and Jonathan.

Scott

Aug 27, 2015

We came in looking for a specific type vehicle and Derek showed us a number of them and a few different ways of being able to finance.we ended up leasing and Derek was very helpful in the whole procedure.

Richard

Aug 26, 2015

Glad to see a car wash is included when service work is being done, most other dealer are doing the same--

Steven

Aug 26, 2015

Really enjoyed the attentiveness and willingness to make a deal that I felt was in my best interests. -- Kevin Dano, great job. Will certainly be referring folks your way.

Marjorie

Aug 25, 2015

It was great to be able to drop my car off on a Saturday and have it ready when I said I would pick it up. I didn't like that the technician who drove my car moved the seat back because of leg room and moved the seat back back. It is easy to realign for leg room, but the seat back doesn't go back as easily.

Francis

Aug 24, 2015

My sales person Tom took me through everything step by step . I still call him for questions with all of these new electronics and he has helped me each time . very class act I would recommend your dealership to anyone . Thank you .I love my new truck !!!

John

Aug 22, 2015

Greeted when coming into service area; Mark was prompt in writing up work order; was informed while waiting re work being done; took approximately 1 hour; most pleased.

Daniel

Aug 20, 2015

Jeremy Corneu was extremely friendly, knowledgeable and patient. He definitely really listened to what was important to me and was able to find the perfect vehicle for me.

Michael

Aug 20, 2015

FIRST BEST CAR PURCHASE EVER - 2015 CHEVY EQUINOXSECOND BEST CAR PURCHASE EVER - 2015 CHEVY TRAVERSEFIRST BEST SALES ASSOCIATE AT EAST SYRACUSE CHEVY - GINA PIZZIO *****

Allie

Aug 19, 2015

I went to a different local Chevy dealer before going to East Syracuse Chevy. I found that East Syracuse was significantly more helpful and less stressful. I'm very satisfied with my experience and am thankful for such a great, local dealership.

Ron

Aug 19, 2015

Didn't realize how long this repair was supposed to take and the service rep did a great job of getting my work done in about an hour. I really appreciated it.

Sheena

Aug 19, 2015

I had a great experience. When I left I felt that I received good deal with reliable friendly service. This is the fourth vehicle I have purchased through Brian Harrington and I would highly recommend his services to my friends and family.

Clement

Aug 18, 2015

Came in for routine oil change and tire rotation was in and out in less than an hour very pleased

Ronald

Aug 17, 2015

Your service department provides excellent service in an expeditious manner. They complete what the customer asks for well within the expected time.

Karen

Aug 15, 2015

We stopped by accidentally and was approached by Jeremy Cornue who ended up selling us our new car. We enjoyed our experience dealing with Jeremy and appreciate the time he spent with us.

Vincent

Aug 15, 2015

As usual Aaron was right on top of my service needs....Also, I didn't realize my inspection was overdue,,,,,,,,,,,,The dealership caught it and probably save my getting a ticket.

Kelley

Aug 14, 2015

My overall experience was excellent. I received excellent service from the time I test drove the vehicle to the time I came to pick up the vehicle. Tom, the salesperson, was very knowledge about the vehicle, guided me through the entire process and kept me up-to-date of where things stood during the process. Tom made the experience of purchasing the vehicle a pleasant one and stress free.

Stephen

Aug 14, 2015

It was fantastic. Brian Harrington was very helpful, gave me a great deal, and the transaction, transfer of plates, and pick up of my Volt was all quick and smooth just like my new car!

Rachel

Aug 12, 2015

The service dept very nice don't care that for phone system. You should never have to leave a voice mail direct customer service is best. Need to pay attention to which phone is best to reach customer. Left no # on early bird envelope. Wrong no# called. Service manager did make an extra effort to get service covered by warranty even though technically off warranty by a few weeks. That was a big savings for me

Joan

Aug 11, 2015

I came to East Syracuse Cheverolet last year at this time and purchased a 2014 Chevy Cruze !! I had an amazing experience, and every time I go in there I get VIP treatment !! I love this dealership !!

Margaret

Aug 10, 2015

I it was quick and friendly. I had an oil change late in the afternoon and they got me in and it was quick.

Steven

Aug 8, 2015

The service is the reason my wife and I have been customers for 30 years. The service was great. Also comfortable waiting area.

Carol

Aug 7, 2015

Your salesman Dale is the best! He answered questions I had on my lease regarding my move to North Carolina. He set my mind at ease that the GMC - Chev Dealer there would take great care of me.

Diane

Aug 6, 2015

I did not get satisfaction to the noise my car was and is still making. Never made the noise when new; service attendant brushed it off to being the ABS pump. I am sure I will return and have this checked out again. Also, someone spilled oil onto my engine and it burned off slowly with a disgusting smell.

Robert

Aug 5, 2015

I was a walk in and they gave me a oil change/tire rotation and a new bowtie on the front of the vehicle which was defective. only 27000 miles. took 2 hours

Sidney

Aug 5, 2015

Kevin, our salesperson, was very knowlegdable. He knew everything about our new truck. He worked very hard on customer service. Thank you Kevin.

Bonnie

Aug 3, 2015

I took my vehicle in for inspection & oil change before going to work they were fast & efficient at check in and called when vehicle was done.

Mary

Jul 31, 2015

On my 2nd Equinox from this dealership. Very happy with it! The people in EAST SYRACUSE CHEV service dept are great! That's why I come back here for car repairs. Also the cashier in the service dept is great!...friendly & helpful!Kudos to everyone!

Michael

Jul 30, 2015

My wife and I were looking to trade in our Hyundia Accent in January of 2015. Gina Pizzio went beyond customer service to make us feel welcomed. It was a bitter cold day and Gina was the only sales person to walk out into the COLD and greet us while we were driving around the sales lot looking at all the Chevy's. We were so impressed by Gina, we returned a day or two later and leased the 2015 Equinox. We believe that customer service begins AFTER a purchase. Gina never held back to keep us satisfied. We loved her loyalty towards us and her job, that we returned in July of 2015 to trade in our Dodge Journey for a 2015 Chevy Traverse. We are looking forward to Gina's expertise when we trade in both the Equinox and Traverse at the end of our leases for two new leased cars from East Syracuse Chevy. WE ARE VERY SATISFIED WITH BOTH CARS.

Andrea

Jul 29, 2015

The sales associate Mike Zapalla was excellent! As a women buying a car alone can be scary and intimidating. This was my 5th time. I've never felt so comfortable with the process before. On "delivery" I was treated so special Ballons and all, not just another customer. Trading in my car I had grown fond to was difficult and Mike made it so much easier for me. I will continue to use ESC for all my car needs.

John

Jul 29, 2015

This was just a routine oil change, tire rotation and check-up. Dropped it off and it was ready within an hour or so. Well done!

Michael

Jul 29, 2015

everyone at the dealership was very kind and my salesman bruce sherman was exceptional he gave me the deal i was looking for made me very happy love my new chevy trax. it was a pleasure doing buisness with you. sincerely michael civiletta

John

Jul 24, 2015

The salesman Jeremy was very helpful and took care of every tihng needed, the finance manager also did the same. They are both a credit to the business.

Maria

Jul 23, 2015

Mike Zappala our salesman was top rated, personable, listened, and got the job done. Could not have asked for a better experience

Carol

Jul 22, 2015

My only complaint is my car was not washed. It was in the body shop for a week for rear damage repair and then went to service for a NYS inspection. It would have been nice to pick up a freshly washed car! I have owned many cars that were purchased at other dealerships and they were always washed after being serviced.

Thomas

Jul 21, 2015

your service dept is great they recently fixed a tire and did a diagnosis at no charge also I have purchased two Avalanches from you.I think that is an awesome business practice they know that I am not just walking in off the street , I feel respected and appreciated.

Bruce

Jul 18, 2015

Brought my daughter car in for a oil change and water leak. The overall experience was good. I wish the carpeting had been dried better but Lee assured me that it wouldn't smell after it ultimately dried. I'll hold him to that. Thanks

Lori

Jul 16, 2015

I was given step by step instruction on what Chevy was doing with my car. Excellent service. Keep it up.

Shirley

Jul 16, 2015

SO FAR MY EXPERIENCE WITH THE SERVICE DEPARTMENT HAS BEEN GREAT...THE MECHANICS ARE VERY POLITE, NOT A LONG WAIT, AND VERY EFFICIENT....AND I LOVE MY CHEVY CRUZ...

Tammy

Jul 16, 2015

Had a N Y State Inspection oil change and car looked at for my summer vacation trip. I talked with a sales Representative about a Silverado and looked one over. Tom was very helpful!

Tina

Jul 16, 2015

Came in for oil change and to have a noise checked. The service associate recommended some routine maintenance and also repaired what was causing the noise. It took longer than anticipated, but I was given a rental car for the inconvenience. Very good service.

Martin

Jul 15, 2015

Kevin did a great job making sure I knew and was aware of all tech and vehicle functions that my new Chevy Trax had to offer and I am very comfortable with my purchase would definitely recommend Kevin D for future purchases

Sara

Jul 13, 2015

Four various jobs done in a timely manner. I chose to remain there because of nice waiting rooms, but wait was not long. Impressed with some money saving coupons.

Ashleigh

Jul 10, 2015

The service was great and I was informed that I also had a free oil change so that was done as well. Aaron informed me as soon as my car was done.

Scott

Jul 10, 2015

I was greeted by name when I drove in and the Jason the asst. service manager came out to shake my hand and assure me he would have me in out in 30, and they did. Perfect!

Stephen

Jul 9, 2015

Derek was an excellent listener. He understood that I know what I want, he made every effort to ensure that he meet my needs. He streamlined the sale so it went fast. Called me she there was problem and was deltwith immediately.

Kerry

Jul 8, 2015

We had probably the smoothest time when my husband and I came to purchase a truck. They did all they could to make us comfortable and get it's in what we wanted.

Samantha

Jul 8, 2015

It was great I was able to schedule my appointment online and the staff was incredibly thorough and friendly. Great experience as I knew it would be because of purchase experience. Thank you!

James

Jul 4, 2015

Excellent experience - found the car I wanted with help from the sales person (Tom). Fair treatment and great price.

Blake

Jul 3, 2015

Very pleased I was not subjected to high pressure sales. Kevin was very patient, answered all questions and spent considerable time explaining features and options. Could not help but notice the customer friendly atmosphere within the sales department.

Marycate

Jul 3, 2015

I LOVE taking my vehicle here...Everyone is always sooooooooooo friendly and my vehicle is always fixed on time....I was so pleased when I got into my car..my CLEAN car..they washed it for me which means a lot....I like to keep my vehicle clean....I highly recommend this dealership all the time

Erik

Jul 1, 2015

Dale was the best. he really wants to make the customer happy and did everything to get my truck to me on time.

John

Jun 28, 2015

even tho there were bout 20 cars in line ahead of me the service was done a lot quicker than I expected

Susan

Jun 23, 2015

Bob Downs, (believe that was his last name) was terrific to me especially in getting me in and having my oil change done with only an hour and half left for the shop to be open. I appreciated that and his professionalism and friendliness! I have yet to have a negative experience with your service department.

Genevieve

Jun 22, 2015

Great salesperson. Very clean and courtesy. The greater was very nice. Everyone was very helpful all the say around .

John

Jun 22, 2015

Very quick service write up; my questions were fully answered; waited under 1 hour, and to my surprise, the car was washed!

Kevin

Jun 20, 2015

Excellent service. Parked my vehicle and dropped keys in the afterhours drop box at the service area and went to work. A few hours later got call that my car was ready. Picked it up right after work... no hassles... no waiting. Great job!

Patrice

Jun 20, 2015

I have always had a good experience. There was one time last year that things didn't go well but they were quick to make it right and assure that I was completely satisfied. I am completely satisfied!

Giovanna

Jun 13, 2015

it was perfect everyone was great the facilities is great I am a 20 year customer and would not trust my truck to anyone else

Jerry

Jun 10, 2015

When I first called to bring my car in they were unsure when they'd be able to get to the car. We dropped the car off on a Saturday and they put it in the garage we put me at ease knowing no one would be able to tamper with my car. On Monday I expected they'd call and give me an update and tell me the car would be done later in the week. To my surprise they said the car was done and we could pick it up. In addition all of the recalls were also taken care of at the same time. Way to exceed my expectations East Syracuse Chevrolet Service!!!!! Thank you Paul Jankowiak for exceeding our expectations and keeping me up to date on the progress of my car!

Ronald

Jun 9, 2015

These comments apply to the Service Department. In my recent experiences with the Department, Mark Musso has been excellent. He understands when I make a comment. He has the staff address my specific issues. He has the car ready well within my time limits. He is a guy who really steps up. You are very lucky to have him.

Robert

Jun 8, 2015

Todd and Bruce where excellent to work with. This is my second go around with them and I hope many more.

Dennis

Jun 2, 2015

Made an appointment for an oil change for Saturday morning, my wife dropped the vehicle off at 7:30 and within an hour the oil had been changed, the tires rotated and they even through in a car wash. I am extremely satisfied with the service that I received from the service department, as always they went above and beyond to make me happy.

Ashleigh

Jun 1, 2015

Always happy and feel more than comfortable with the sales and the service team! Haven't had a bad experience yet!

Katelynn

Jun 1, 2015

This was my first experience leasing a vehicle and Brian made is very simple! Overall it was very easy and I walked away with exactly what I wanted.

Margaret

Jun 1, 2015

1 service consultant ( Mark Musso ) I would try to avoid. 2 times in a row when I waited too long, I went out to check and he said they just bought out slip and found it in a pile of papers in front of him. My time is important too.

Tammy

May 30, 2015

Aaron Spalding is the best! He helped my get my car in and out with no fuss. I always tell my friends to ask for Aaron.

Cynthia

May 28, 2015

EVERYONE treated me as a valued customer. Pleasant, genuine concern for me being totally satisfied as a new customer. Brian took the time to really make sure all our questions were answered and that we understood the terms of the lease

Paul

May 25, 2015

My 2003 Chevy Corvette was having electrical problems that started about a year ago. I've had it back for about a week and it runs better than it has in a very, very long time. I'm not sure how much work was performed on my car - but it was all good !!!!Thank you again.

Thomas

May 19, 2015

The sales team went over and above to make me happy. Gino and Bruce answered every question and really help me make the Corvette purchase possible. Still can't believe I own a new Corvette.

Deborah

May 18, 2015

Came in for oil change and inspection. Thought I had heard noise with the brakes. (Car only 2 yrs old). Was assured brakes were fine. Job completed within time frame they said it would be. Also, coupons in the mail was a big help.

Cheryl

May 14, 2015

I am very satisfied with E Syracuse Chevy however I am dissatisfied because I spent approximately $1700 in under a year due to a check engine light for fuel pressure sensor problems which was recalled in February

Mark

May 14, 2015

THE SERVICE TEAM GREETED ME AS I ARRIVED & TOOK CARE OF ME ASAP VERY PROFESSIONAL FROM STATRT TO FINISH GREAT JOB !!!

Marlund

May 14, 2015

I felt E Syracuse Chevy took care of my oil change without any problem and I didn't have to wait very long. If it took more than an hour on a busy Wednesday, I would be surprised, and they beat their own expectation by 20 minutes despite all the other people in the waiting room for their service work. I was pleased.

Mark

May 12, 2015

buying my new truck was a quick and easy process. i knew what i wanted before i got there, and it ended up better then i expected. my salesman ( kevin) was great, and took the time to make my deal well worth the trip there

Jodi

May 11, 2015

We dropped the car off Thursday night for a Friday apt and asked if it would be possible to pick it up around the lunch hour on Friday, and were accomodated. It was very helpful. Thank you.

Leonard

May 4, 2015

East Syracuse Chevrolet has become a family adventure. In the last month my family has purchased 4 vehicles. I wouldn't consider any other dealership. Top quality and care.

George

May 2, 2015

Colorado dealI walked into East Syracuse Chevrolet in mid-January hoping to test drive a 2015 Colorado. I met Bruce Sherman, Sales and Leasing Professional, and sat with him to briefly discuss what I was looking for. Courteous, personable and knowledgeable; Bruce listened and took me to a Red Rock Metallic extended cab LT wit a 6 cylinder and we went for a short drive. He shared info about the different models, packages and incentives as I drove. After the drive, we went back to his office. We discussed particulars, as all vehicle salespeople need to do and exchanged contact info. I told him I was hoping to buy within the next couple months and that I would be in touch.I continued to browse the internet, checking other dealers prices and inventory. On the morning of April, 18th, I decided to build my own on the Chevy Colorado website and then I hit search inventory plugging in my Central New York zip code. There it was; the Red Rock Metallic, Z-71 Crew Cab I had just targeted as my truck and it was identified as at East Syracuse Chevrolet. I tried to call Bruce at the dealership, but he was not in. I thought if I can just see it and start the deal I went to the dealership, informed the receptionist that I had spoken with Bruce and was interested in the vehicle (I had printed the details, including the vin from the web page). She referred me to another gentleman who took the number, disappeared for a moment and returned to tell me the vehicle wasnt on the lot yet, but was in transit. The actual delivery date was unknown, but I was told it might be in by Monday, the 27th and Bruce would call. I had to wait.I did, for about 12 hours until my anxiety got the better of me. I grabbed my smart phone and the Colorado brochure that Bruce had provided three months before. I had stapled his card to the front cover and his email address was on the card. I emailed him at nearly 11PM that night and, with emphasis, told him I want that truck, providing the vin so there would be no mistake. The next morning, Bruce replied and after a few back-and-forth emails, we agreed on we scheduled an appointment for April 22. We met, we talked, and I put down a deposit. I spoke with Jonathan about financing and discounts relative to organizational affilliations and worked out a price. He said he would check for the best financing and reconnect soon. I received a phone call the next day and was happy to hear he secured a good rate. I spoke with Bruce, again and he said he would let me know when the truck arrived. Still impatient, I searched the internet looking for a way to track delivery to this truck and found only other potential buyers looking for the same info without success. I felt UPS, FedEx and USPS, as well as others have sites where you can track shipments, why not GM?On Monday morning, I emailed and asked if he could help me find out where the truck is. a couple hours later, I received his phone call. Im looking at your truck he said. Its here on our lot. You wanna come in and see it? Uh, yeah!We finished the deal yesterday, Tuesday April 28. Bruce introduced me the the Service Manager and gave me a tour of the facility so Ill know where to go and who to talk with about three years worth of free scheduled maintenance. Last night, I drove my new Colorado off the lot. Looks good in my driveway and better through the windshield. Everyone I spoke with at East Syracuse Chevrolet was courteous, professional and personable. The experience was positive. Bruce sat with me, in the vehicle while we went over the functions of MyLink, OnStar and other stuff on my new truck (oh, that felt good, -my new truck-).Thanks East Syracuse Chevrolet!

Guy

May 2, 2015

I'm. very pleased with my overall experience with your dealership. The sales rep was curious and willing to help with finding a vehicle in my means but also put my happiness for a chosen vehicle as priority.

Gregory

May 1, 2015

Gina was great. Friendly greeting, knowledgable & courteous. Appreciated that she wasn't pushy. Also liked she gives you comfortable feeling, willing to spend some time so you don't get "being rushed" feeling. A very nice "touch" was when after playing the price game-Gino Barbuto came with her-shook my hand & said "congratulations".

John

May 1, 2015

I needed an inspection on a brand new vehicle. I arrived at 7:30am on a "first come, first serve" day. There were many people in front of me but the gentleman at the service counter assured me that he would have me in and out quickly. He lived up to his word. Great experience!

Yosef

May 1, 2015

Bruce Sherman, Mike Moresey in the showroom made the leasing a professional and smooth process. Mark Musso in the service department and the shuttle drivers are also courteous and professional. Thank you guys!...I am enjoying my new Suburban 2015 Z71!Yosef Spinoza

Jennifer

Apr 30, 2015

Tom Shallcross was my salesman. He made the whole buying experience very easy and enjoyable. And Jonathan Abdo was of great help too with the transfer of warranty from previous vehicle.

Kenneth

Apr 30, 2015

Service was as always in my experience, timely and efficient. My wife and I have been taking our vehicles there for years and have never been disappointed.

Sam

Apr 27, 2015

Paul was courteous, accommodating and knew that I live 40 miles away, so he got my problem fixed as prompt as he could.

Mary

Apr 22, 2015

I was so impressed, the service department and Sales Representative Brian Harrington allowed me to bring my car in late in the day, I had the day off for a surgical procedure and very much needed to get my car in. I work 10 hour days and making any kind of appointment is very difficult, and the dealership is 25 miles away from my home... The Service department was friendly and very accommodating and was able complete both an oil change and a New York State inspection in a very short amount of time. Which again was very nice as I was not feeling well. So cannot express my gratitude enough. Thank You Mary Mannion

Nancy

Apr 22, 2015

I had a notice from GM and my car seemed to need the fix that was mentioned in that notice, and I brought my car in, and I had it serviced successfully for the issue in the notice on April 20, 2015. I have a 2014 Chevy Cruze Eco car. Thank you for the service of it recently.

Tracy

Apr 18, 2015

Had a great experience with Steve as our salesman. He was knowledgable and thorough without being pushy. I would highly recommend your dealership to my friends.

Abel

Apr 8, 2015

Fantastic - the service writer was polite, knowledgeable, and efficient. The shuttle service was a great help in making the service visit a great experience.

James

Apr 8, 2015

The personel were kind, helpful, and courteous. Did exactly as they promised and work was complete and clean. Best experience I've ever had from any service department.Thank you.

Melynda

Apr 8, 2015

My glove box got bumped off the track during the work I had done at the dealership, so when I received the car back, it looked damaged; however, it was able to be fixed before I left.

Ann

Apr 6, 2015

Very pleased as always with E. Syracuse Chevrolet. No beating around the bushes...they have the Best Cars (new & used) the Best Financing and absolutely the Best Sales Department! Ask for Ken!

David

Apr 4, 2015

Vehicle arrived at scheduled time. Dealer gave me time when vehicle would be ready. Service manager called me personally when vehicle ready completed.

Kurt

Apr 4, 2015

Always a pleasurable experience at East Syracuse Chevrolet!!! Would recommend to anybody I know searching for a new car or truck...

Anne

Apr 3, 2015

Entering E. Syr. Chevy I was greeted with smiles. Dale had been recommended by a friend who met him at the new car show this past winter. Dale introduced himself and inquired what I was interested in, how many miles I drive per year, etc. He listened. We proceeded to test drive a 2015 Malibu. Now realize, I was trading in a 2000 Buick with 38,000 miles on it. Updates have come about from 2000 to 2015 and Dale was patient, informative and positive. Dale went to bat for me, with a few negotiations on both sides. on leasing the car I was interested in. He contacted my insurance agent with the car information. Dale went ahead and took care of the details I was dreading. My hat is off to East Syracuse Chevy for having such a fine employee, it was a pleasure dealing with you.

annoyed

Feb 28, 2015

I went in to buy two cars, gave them all my information. Four days later we still haven't heard anything. They lied and said we can split one trade over the purchase of two new cars then changed their minds later. Why wouldn't we be able to do that? The sales person doesn't keep us updated on what's going on and overall they have left us hanging for a week. They are clearly not interested in our business!!!! I wish they would have just said that to begin with instead of waisting my time.

rileysummer2015

Jan 31, 2015

Angela & Tom NormoyleWe have bought and leased many vehicles over the last forty years and I must say that Michael Zappala is sincerely the best salesperson that we have ever dealt with. Michael pays close attention to details and went above and beyond to make our experience the best in every aspect!We came in on a Saturday to look at a Chevy Equinox and by Wednesday, we were in picking up our car!! Wow, no loop holes, no surprises, honest, great integrity and just a good old fashion handshake kind of person. A person like Michael is truly hard to come by. We realize he is fairly new, but if he didn't mention that to us, we would have never known. I think he deserves the salesman of the month award (if there is such a thing)!! He is definitely a great asset to East Syracuse Chevrolet. Everyone that we met at East Syracuse Chevy was very professional and the showroom is very impressive. I will definitely send more business Michael's way! Go get em" Michael! We got our keys from Mickey Z!!!

lpr

Jan 26, 2015

I found this dealer thru an online sight. I was lucky enough to work with Beth. She was able to put together my purchase including a trade remotely. As a busy mom with a small business time is everything! She sent me pricing information within 24 hours which made my negotiations a lot less painful. I drove to pick up the car and all the paperwork was ready. I was in and out within an hour. I could not have asked for an easier transaction.

copierscott

Oct 15, 2014

This service department is rip off. Brought van in simple sensor, they charged $475,then some how they discovered a leak that was not there before. Drove back to workall steering fluid pored out and ruined pump. Beware of this service dept.

Kristina Spuches

Sep 10, 2014

Dale was great I had my 3 year old daughter and 11 year old sister with me during our experience with dale and he was great with them and great with me . It was almost like we were on the same page at all times. Dale hooked me up with xm radio n showed me how to use pretty much everything in the car which was sweet considering I would have never figured out how to hook up blue tooth ... Which by the way is the BOMB.COM so convenient !!! Thanks so much for your excellent guest service dale and hopefully we can work together again soon when joe decides to get a new car too !!!

syrajoan

Sep 10, 2014

From Aaron your service manager, to Todd Dwyer my salesman to Jonathan Abdo, I can't say enough about the excellent service I received from everyone !!! I have put it on Facebook and tell everyone I meet to go to East Syracuse Chevrolet for their next car !! And of course to ask for Todd Dwyer. This is the very first time in my life that my purchasing a car was such a good experience !!Thank you especially Todd...and everyone who helped in the process !!Joan PaganoP.S. I love my car !!!

Tracey Milazzo

Sep 5, 2014

Found us exactly what we were looking for in a used vehicle. Friendly, knowledgeable staff went great lengths to meet our needs of tow package & rooftop luggage system. Dale was very knowledgeable in teaching us the use of onstar, stereo system, and hands free phone. Would recommend to family/friends. Great experience here.

appdooNladybug

Aug 26, 2014

I felt like I was treated with respect and honesty from the beginning of my sale to the end of my sale and that was important to me and my family

firecat23pjc

Jul 10, 2014

It was the easiest most comfortable buying experience ever. Your dealership is top notch and knows how to treat there customers the right way. Thank You for everything and i will always be a loyal customer to east syracuse chevrolet.

Mike Bellinger

Jul 10, 2014

Excellent service and follow through. No haggling over price or service items on my used truck. They treated everything with a great professional touch. I usually buy vehicles from private parties because I hate dealership tricks but I'll be back again to this honest dealership!

cahoward

Jun 15, 2014

Dale explained to me the advantage of leasing vs buying. Dale showed me all the features of the car and demonstrated them for me. He answered all my questions honesty and with great knowledge of the product (Chev Cruze) He introduced me to the service manager and gave me a card to call for service, he explained the oil changes and the Preferred Customer Program. He made sure I was totally comfortable in the car before driving it home, he even set up the OnStar for me and the Satellite Radio stations. My trade in was 10 years old so I was a little nervous getting a brand new car and Dale set my nerves at ease. I would gladly recommend your dealership to my family and friends. I have to tell you I truly love the car! Thanks again Dale!!

Dragonsye

Jun 15, 2014

All employees were very knowledgeable and helpful. We did not expect to pick up the car the same day we purchased it, but the staff made it happen to fit my busy schedule. Thank you E. Syracuse Chevrolet

huffer24

Jun 13, 2014

So far so good. Dale was very nice and helpful. Also, Jeff went out of his way to get my car serviced promptly and actually saved me time and distance by arranging service through a closer dealership. Very professional. I am going to need service on another issue and I hope it goes as good. I live 90 miles away, so if I need to go down to Syracuse I hope the service I need can be done as a one day visit. I will keep you posted how that works out. John ........

ttrip

Jun 12, 2014

Friendly employees, I felt like family. There is a genuine concern for the customer. I have bought new vehicles from Toyota never received Thank You

GoldTony

Jun 11, 2014

I met very knowledgeable staff at the Dealership and am very happy to know that when I come to your dealership again, I can smile each way and feel confidence I have a winning smile 360!!

keegan1113

Jun 11, 2014

Buying a new vehicle is something I totally dread doing, however East Syracuse chevy made the experience enjoyable. The dealership is clean and up to date, with decent inventory unlike others I had visited. The people who work there are far less "salesy" and overall pleasant to deal with. Additionally after comparing them against other chevy stores they also ended up having the best deal as well without having to do any negotiating or game playing. East Syracuse Chevy is definitely a nice place and worth taking a test drive !

corvee

Apr 25, 2014

A number of dealers have evolved their business into massive auto centers and I wouldn't deny they offer the convenience of comparing makes for those undecided. I have always preferred the opposite. For three years our two chevys have been expertly serviced by East Syracuse Chevrolet. My career is in customer care and I have been impressed on each and every interaction with Aaron and the service provided. It was a very easy decision to replace our vehicles with two from this dealer. The sales experience with Representative, Gina, could best be explained by the feeling one might have conversing with someone you have known for years. I have shared my delight with many including relatives and coworkers and I highly recommend anyone looking forward to replacing a car to look to East Syracuse Chevrolet.

Lisa914

Apr 25, 2014

Staff was friendly and courteous from the minute I walked in the door. Gina was very helpful as well as the sales manager. I received follow up phone calls asking if everything was ok with the vehicle and if I was happy. It was an excellent experience overall.

markekay1988

Apr 23, 2014

Bill was a great help in selecting our new car. While we came from an LT and went down to an LS and lost certain convenient features, the size of the car remains which for us was a big plus. I wish the payments each month could be lower.

ttsorr

Apr 21, 2014

I would definately call gina for my next purchase and send all referals to east syracuse chevy for car purchases. Thanks for everything, Tiffany Sorrell

dougefresh007

Apr 18, 2014

Kevin was nice to work with and right on top of making everything happen. He was honest and straight forward. Advise for Kevin: Don't tell people that you "are not a car guy"

jruggiera

Apr 18, 2014

Steve was extremely professional and courteous. I appreciate the straight forwardness and honesty. I would highly recommend the excellent customer service. Steve, Tom, and Rodney went way above my expectations!!!

olesh1

Apr 18, 2014

Our overall experience at East Syracuse Chevrolet was very good. We enjoyed working with Kevin Dano and he moved the process along quickly to ensure that we got our new vehicle as promptly as we needed it. We feel like he did what he could to get us the best deal possible and we appreciated his sales approach - informative but not pushy/overbearing; he gave us plenty of time to make a decision on our own without trying to influence us one way or another, yet, he was always there to answer any questions we had. Buying a new vehicle is a big and expensive decision and we don't like when salespeople become overly intrusive. Kevin was fantastic!

tonyiannettone

Apr 18, 2014

After 140,000 miles, I blew the engine in my Saturn Ion. I didn't know if I could afford a new car but I needed one desperately.I went to East Syracuse Chevrolet and met with Todd Dwyer. We reviewed all our options and settled on a beautiful Chevy Cruze (used) with low mileage. He introduced me to the business manager, Jonathan Abdo to close the deal. I was nervous because I knew my credit history wasn't the best because of unforseen circumstances. He was courteous and never judged me. He was pleasant throughout the whole process. He did what he had to do to get the deal done. I am truly greatful for the professionalism and kindness shown to me that day. The next day I picked up a great car.

cwassel

Apr 1, 2014

Staff was very helpful. Gave me alternatives and figured out a plan for me when the orginal one did not work out. They made sure I was 100% happy with the arrangement and continued to follow up with me afterwards to make sure everything went smoothly. I highly reccommend.

pzumpano

Apr 1, 2014

Dealing with East Syracuse Chevrolet my sales person was very informative and knew about all the products and sales promotions available for the car I was interested in purchasing. The speed of putting together the vehicle pricing and financing was far superior to any other dealership in the area.

harleynov17

Mar 26, 2014

When I walked in Mike Morrisey was going to showed me a Cruse that was suppose to be on the premises. After realizing the car had been sold the night before, Mike was very sorry. He looked all over the property to find it, even taking me with him. He was just a nice salesperson in general. He did not pressure me in any way. I even talked to the gentlemen that does the buying for Breese and felt comfortable. He showed me things right off of his smart phone about the car I was going to purchase, They did not talk down to me at all.

AMD1965

Mar 25, 2014

Great experience purchasing a vehicle through this dealership. I will certainly be a return customer and will also highly recommend this dealership to family/friends.

EricaBille

Mar 25, 2014

Everyone was very friendly and not pushy. Tom knew the position I was in and needed a car and helped me that same day figure something out. There were good deals and sales happening that it was the perfect time to buy. I am very happy with my 2014 Chevy Cruze.

Feldmanfamily5

Mar 25, 2014

All the staff were polite, courteous, listened to my concerns, and responded in a professional manner. I did not feel pressured or otherwise uncomfortable. They followed up with me after I made my purchase and showed genuine interest.

Ilovechevyesyr

Mar 25, 2014

Dale is always very helpful. He answers all questions relating to our chevy. We had a lot to ask this time. The new Impala had so many new features to deal with, for example the new My Link. We love the spacious interior and the comfortable ride of the car. Thanks for his help and Gino and all the others who helped us all these years.

imstewart

Mar 25, 2014

Got a great deal in a friendly atmosphere. Steve Shallcross was great. Would recommend both East Syracuse Chevy and Steve to anyone looking for a car.

jim13mac

Mar 25, 2014

Salesman was great. Transaction was quick and efficient. The price negotiated for the new car, and the trade-in, was fair to both myself and the dealership in my opinion. They did not waste my time trying to sell me things I was not interested in. I would highly recommend the dealership to my friends.

kelly5185

Mar 25, 2014

We bought a 2013 Chevy Traverse last summer from East Syracuse Chevy. Our salesman was Bill Russell and the experience was professional, friendly and we were so satisfied with our experience that we returned when looking for the second car for our household.We requested Bill Russell when we arrived at the dealership. Once again, our experience was over the top as we are completely satisfiedwith the salesman, the dealership. the service department and the 2014 Chevy Cruze.

kneale

Mar 25, 2014

the salesman were very helpful when we called on the phone looking for certain options on a truck. when we got to the dealership everyone was very friendly, and pleasant (they didn't try to push us towards items we didn't want; extended warranty, and add ons)

pjewell

Mar 25, 2014

We felt we were treated respectfully and honestly. We felt served rather than pushed. It was a fair deal. I felt our trade in was worth more, but would have needed to sell it separately. The transition was smooth and comfortable the way it was handled.

badneus14

Mar 24, 2014

Great Customer Service. I will recommend to friends and family. Brian was great. Never felt so comfortable buying a car. I love my new truck. Thanks again

CWW1962

Mar 16, 2014

In thirty 32 years of buying cars I have never had a dealer treat me as wonderfully as this dealer. I had inquired about a car on their internet site and was contacted within a few hours. It was immediately evident how very professional, courteous and knowledgeable they are. They have great pricing and a great selection as well. Above all, they are NOT pushy in any way, shape or form. I was first contacted by Beth Monroe who asked me about my needs. Once she and I talked, I was then referred to Jeff Stevens, the used vehicle manager who worked very closely with me and listened to all my questions. Jeff even drove the car I was interested in down to my home 30 miles away to show it to me and evaluate my trade in. How many dealers do you know that give CURB SIDE SERVICE! East Syracuse Chevy does....When I was happy with everything and we closed the deal, Jeff turned the sale over to Mike for delivery who was also a pleasure to deal with. And guess what, they came back to my home to pick up my trade and deliver my new car. WOW! East Syracuse Chevy now has a life time customer. Well done folks!

jlgrim

Mar 5, 2014

This was the best experience I have had in buying a new car in 40 years. Both Ken and Johnathan were very professional and helpfull. They exceeded my expectations in every area.

Sweetlovexxo

Mar 5, 2014

I had such a great experience with East Syracuse Chevrolet! I am so happy I decided to go there for my new car needs! I decided to take a look at them online and Beth emailed me consistently and was very professional and helpful before I even stepped foot into the dealership! I then was introduced to Gina and she was so sweet and personable ! It went very smooth and I got a really great deal on my cruze! My payments are so low and I'm in LOVE with my new car ! The entire dealership was so nice and professional and helpful. I thank the entire staff of East Syracuse Chevrolet for such a wonderful car buying experience!

dmsognefest

Mar 1, 2014

The used car shopping experience at East Syracuse Chevrolet was very pleasant. The employees were all very friendly and the show room is bright and cheery. Brian Harrington went out of his way to explain things to us. I will highly recommend East Syracuse Chevrolet to friends and family.

sk0j0

Feb 27, 2014

I had started car shopping over a year ago and had an awful experience with Driver's Village. Beth & Gina happily tasked themselves to turn this large life event into a positive one.They walked me step by step through the pre-qualifying process, made me aware of incentives being offered, and explained the differences between financing to own or lease. Gina even shoveled out and warmed up the exact color/tier car I was interested in on a horribly cold day. The hospitality throughout the dealership is noticebly warm and comfortable. The rest of the staff were just as friendly. I am confident that any questions that I have with my new vehicle will be quickly and thoroughly answered now and throughout my contract with East Syracuse Chevy. Thank you again, ladies!

Gar114

Feb 26, 2014

Couldn't be happier. Outstanding customer service!! Would def reccomend this dealer an salesman to any friend or family of mine. Professionalism at its best

jhessfraney

Feb 26, 2014

Todd Dwyer made the new car buying process actually a pleasant experience. He was no pressure, very helpful, answered every question honestly, and spent 2 hours with me when I took possession showing me all the details of the car, how to use everything. He absolutely did a great job and I will recommend him to everyone I know needing a vehicle.

rmetz

Feb 26, 2014

Gina was terrific to deal with. She has a very positive attitude and was determined to make a sale without being pushy. When I arrived to take delivery she had all the necessary paperwork ready to go and was very thorough in explaining the many options on the truck.

44orange

Feb 20, 2014

My initial call to East Syr Chevy - I was connected to Steve. He was excellent. I had made several calls to other Syracuse area dealers and I was getting the typical run around, given half of the information, or I heard " we can't help you unless you stop out to the dealership", or "we can't discuss price over the phone" etc - EVEN when I provided a range of prices I wanted to be in. When I got conencted to Steve, he listened, asked a couple of questions, answered mine, provided specific detatils of the vehcile I was asking about, discussed the differences between the models and a range of prices.FINALLY I had information to make some decisions. I drove to the dealership (in a blizzard), he had a couple cars ready to show etc. I ran across the owner of the dealership and told him that Steve was the only reason I was at East Syracuse Chevy. My intention was to finalize some details, however I decided to make my decision then and there- I leased a Chevy Equinox- I believe I received an excelant deal and the follow up service has been fantastic. I went to East Syr Chevy because of my interaction w Steve, I will return to East Syracuse Chevy for the great service and follow up by the other team members at this excellent dealership! Great Job Steve and East Syracuse Chevy - you made leasing a car a great experience.

Bscordo1

Feb 13, 2014

Great expierence with Bill. He explained everything I needed to know about the car and then some. Very patient, and pleasure to do business with. I would but another car from him

alafrance12

Feb 6, 2014

"Business is business" yet sometimes it is something more. The East Syracuse Chevy employees' including John Sloan, Gino, & Gina, were undoubtedly helpful and mindful of our wants and needs through the entire process. Gina (our sales gal), stated "I have much to learn" being she was rather new to the team, yet working with her you would have never known. Under the heavy pressure of Keith (Anthony's Father) and Teresa (Anthony's Mother) she never folded or seemed overwhelmed. In the end, we received a great deal and want to thank the entire team for their cooperation; especially Gina for making our experience memorable! Keep up the great work!!!! Looking to the future, I am SURE our next purchase will be with East Syracuse Chevy.

AJGorham

Feb 5, 2014

My family has been purchasing vehicles from East Syracuse Chevy for many years. This time around in purchasing a car I was considering driving a different make of car, so I explored other dealerships. The response I got from being a "first time customer" was disappointing to say the least. After a frustrating time I decided it was much more worth my time, money, and peace of mind to return to East Syracuse Chevy to see Mike Morrissey. I purchased my very first car from him, and even then he treated me like a long time customer; never pushing me one way or the other. He simply listened to what I had in mind and showed me my most affordable options. If my taste began to change he knew exactly what else to look for. No tricks. No jargon, cliche phrases, or talking "sales" talk. It is clear he has the best intentions and respect for his customers. Mike's integrity and consideration are what brought be back to East Syracuse Chevy. Thanks Mike!

albmurphy

Feb 4, 2014

I always get excellent service at East Syracuse Chevy. My favorite salesman is Ken Pacelli, and Aaron Spaulding is my knight in shining armor in the Service Department. Thanks to them, the challenges I encountered with my 2011 Cruze were always taken care of with care, concern and precision. I also give kudos to the courtesy drivers who always gave me "over the top" service. It was because of these employees, and the good deal offered by GM and East Syracuse Chevy, that I decided to purchase a 2014 Cruze. Geno Barbuto runs a friendly, efficient and beautifully renovated dealership that really cares about its customers. Need a truck or car? I suggest you stop first at East Syracuse Chevy.

Robertryan79

Feb 4, 2014

I was very happy with the purchase On my new truck. I plan on coming back to the dealership in a few years.The staff there are wonderful people. Brian was very helpful. Thank-you Robert Ryan

bbooth1955

Jan 31, 2014

My husband and I searched all over Syracuse area in Oct. '13 for a truck to haul our chosen 5th wheel as we retire. We thought the Chevy Silverado 2500 we saw in this lot was what we wanted and needed. Therefore began the paperwork to purchase it. We thought this truck on the lot would fit our needs. After explaining what we were planning this spring as we both retire from our jobs, Bill discovered that the truck we thought we needed wasn't the correct one for our needs. He quickly let us know so that we wouldn't be disappointed. We greatly appreciate his expertise on this discovery plus calling us immediately to explain. We met with him so we both would understand that we needed a towing package to haul the chosen 5th wheel for our travels. Plus this is exactly our desire and we are happy but to make this purchase even better he found us a better financial company which made the deal even sweeter. We couldn't be more happy. This truck is better equipped than the one we originally chose.He answered all our questions. The truck we purchased has more than we expected and we are very satisfied with this transaction and experience.

Chriscop359

Jan 31, 2014

Bill was great to deal with and I love my new truck. Couldn't be happier ! Going to bring my Vette in for all of it's service needs now as well. A+

knitwits

Jan 31, 2014

Todd was very helpful, I knew the price range I wanted to be in and what money down I would use, and only after a fewtimes to the business manager my price was met so I hope in 39 months when I return this vehicle the process will be assmooth or maybe even less times to the business manager for price negotiation.The delivery process of the vehicle was very smooth, clean car and a full tank of gas. All employees at the dealership werevery friendly.Thank you

JohnHalko1

Jan 13, 2014

Just want to say thank you to Bethany for getting me in there for my Corvette. Also to Perry for his knowledge and humor and to Gene for finding me a spot in this special order 2014 Corvette with Factor Delivery. Thanks again for all the help.

mrocco30

Jan 7, 2014

Simple process! Told the salesperson what was on my needs list. Mike helped me find something that fit my needs. I stopped, test drove it, and bought it! So easy! The car was above and beyond what I needed to include wants I didn't even know I had!

amymcconkey

Jan 6, 2014

Mr. Sherman was very attentive and nice to deal with. I felt comfortable speaking with him and learning about my new car. He even helped me set up my Onstar account.

msmith3

Jan 6, 2014

My expereince at East Syracuse Chevrolete was outstanding. I was interested in purchasing a 2014 Corvette Stingray and the vehicle on the showroom floor was not for sale as it was ordered by the dealership's owner. A phone call was made to him while he was on vacation and he agreed to sell the vehicle. It was not marked up over sticker price like some of the dealership out there. I had run into this problem at Summit Chevrolette in Auburn, NY. and therefore did not purchase through them. I think that is despicable! I have ownered Corvettes all my life and have purchased over 10 different models in my life time and never ran into that type of price gouging. East Syracuse Chevrolete assurd me that do not practice that concept.The staff was extremely freindly and personable. The dealerhsip was clean and well presented. Best in class in my opinion. Everything I requested with the new car purchase was accomodated including lamination of the window sticker and reciept of all historical paperwork on the car. The Corvette Specialist at the dealership explained everything about the new Corvette and was left with a comprehensive overview.I would make another purchase and recommend East Syracuse Cheverolette to anyone. My hat is off to them for making my purchase experience so enjoyable.Thank you East Syracuse Chevrolet.

Cheri3557

Jan 3, 2014

I have purchased from east Syr Chev in the past. And felt that I was in good hands dealership as always worked well with me.

ckfordwight

Jan 3, 2014

East Syracuse Chevrolet has a great selection of Silverado's, so after deciding which one I wanted I contacted them. Agreed on a price with Beth at internet sales and a time to come down to showroom in East Syracuse. My first time at the showroom I met Steve, who did my paper work, got me a great interest rate and explained options and any questions I had on my truck. This purchase was a great experience on truck buying...

MsJTerry

Jan 3, 2014

I have been a customer of ESC since I was 16, always GREAT. I thank them for their continued top notch service and look forward to working with them on all future ventures as my family grows.

smithp

Jan 3, 2014

The sales experience was very good and everyone was very co-operative and frirendly in the negotiations. The car was ready on time and all the corrections were made.

Mrtazc2

Nov 21, 2013

Awesome working with Dale is very easy to work with met all my needs I would highly recommend him and your dealership friends and family.

airthe5150

Nov 18, 2013

Bill did a great job explaining all of the features of the Malibu, looked into to all deals that were available for my lease option.

atlasjohn

Nov 14, 2013

steve was very easy to work with. he took the time to show me the features of my vehicle. steve programed my cell phone to the bluetooth.i would recommend steve and the dealership,to anyone looking for a car.

GaryRCoon13

Nov 14, 2013

This is the second purchase We have made from East Syracuse Chevy. We are VERY pleased with the sales staff and service department, Keep up the good work !

AshleighMcB

Nov 13, 2013

I had come in a few times and on every occasion everyone working was very helpful. Steve was very good at listening to my needs and concerns and was very patient with me (as I am sometimes indecisive when it comes to making a big decision). I ended up purchasing the car, knowing that it would have to go back in to fix the heated seats, which was fine. I brought the car back in and was pleased to know that Steve had gotten me a loaner for the time my car would be at Ford getting repaired. This was a major point for me as I had no other means of transportation. Steve is still more than helpful, along with everyone else at Chevy, at listening to my needs and finding ways to help me come to a solution. I highly recommend East Syracuse Chevy, and Steve, if you are looking for a new/used car. They are GREAT!!!

Mgedney1

Nov 12, 2013

The people here are very friendly and willing to make sure you are happy with your experience here. I would definitely recommend this dealership and my salesman to people

Black Diamond Avalanche

Jun 21, 2013

I have always shopped for vehicles within my own area, this was a pleasant experience and glad I went to East Syracuse Chevrolet. The service was excellent and they worked very hard to accommodate me with the vehicle of my choice and the price I wanted to be at. The dealership has changed my future shopping experience.

mbonns

Mar 28, 2013

Have purchased 4 cars through Jonathan. He is an excellent salesman. From the first time I walked in he was never pushy and stayed within the limits of what I could afford and has always fit me with the right cars in a very short time. With only a couple of hours spent in the store including closing the deal - I had a car. Will continue with him for all car needs. He is very knowledgeable of what is on hand and also the accounting dept. has done a great job getting me the financing I need.

JeanetteKinsella

Mar 27, 2013

I have been purchased several vehicles (both new and used) from East Syracuse Chevy. Bruce and the team there have always taken the time to answer all my questions and make sure I was completely satisfied with my purchase. The service staff gets my vehicle in and out quickly, at a reasonable price.

315neilr

Mar 6, 2013

I just purchased a new 2013 Camaro convertible from East Syracuse Chevy. This is the second new chevy I have bought from ESC and have been extremely pleased with both experiences. Everyone from the lady that greats you at the door to the people in the service department have been very friendly and helpful. In particular the salesman I have dealt with for both purchases is Ken Pacelli. Ken has been extremely helpful to me in showing me the product line. His knowledge of the cars is exceptional and he is always able to answer any questions I may have. The camaro I just bought had to be factory ordered and Ken kept me well posted on the build process and anticipated delivery date. The purchase process (working the deal) with Ken has been painless and I have felt that I have received a fair deal both times. In fact with the Camaro purchase I did not go to any other Chevy dealers for a price because I knew I would be treated fairly by Ken and East Syracuse Chevy. I feel Ken is a great asset to your company and I will be going directly to him for my next new Chevy purchase. Sincerely, Neil A. Redding

bwightman

Mar 6, 2013

This is the third car we have purchased from East Syracuse Chevy with sales representative Dale Zeiger. Dale is always friendly and helpful. Our experiences with East Syracuse Chevrolet and Dale Zeiger have always been good ones.

daschwanke

Mar 5, 2013

I have worked with Ken Pacelli before, having bought several cars from him in previous years, both new and used. I have found him to be honest and candid. The dealership is clean, neat, and the people very professional. I have used both the service department and the body shop over the years and have been very satisfied.

rsweeney1

Mar 5, 2013

I was ready to downsize from a 2003 Dodge Ram 1500 quad cab. Our children were done with college and on their own. I didn't need a large vehicle anymore to cart the children, friends and gear. My husband Rob and I decided to look out there and see what was available. We looked at the Infiniti FX 35 (used) and the Volvo XC 90 (used). I always liked the Equinox too. I knew John Sloan for years and we decided to stop at East Syracuse Chevy to see what was available. John showed me an 2013 Equinox and I really liked it. As soon as we test drove the Equinox, I was sold. I loved the handling of it. I was worried about feeling closed in when sitting in a smaller vehicle because I was so used to the quad cab. It has plenty of room. The other thing that impressed me was the way we were treated at the dealership. My husband Rob did a lot of homework via the internet and asked a lot of questions. John and Mark were both very professional and knowledgeable about the Equinox, the financing and were able to get us the vehicle we wanted at a monthly payment that we could afford with no problem. Although John Sloan and Mark Vavonese were the two main employees that we worked with, everybody else that works at the dealership were just as nice. The receptionist was very pleasant to us and greeted when we came into the dealership. It was a great experience overall. We tell people about East Syracuse Chevy and how pleasant it was to deal with John and Mark. Sincerely, Barbara Sweeney

tinambarnell

Feb 12, 2013

I got a 2013 Chevy Equinox. It was more than I expected. Tom listened to and worked with my husband, who is serving our country, and I. Fantastic experience.

diamondd110

Feb 11, 2013

Brian was awesome. He treated us incredible and would absolutely do business with him again in the future. He is a great guy, very honest and helped us find the best deal to fit our situation!!!

Matt's grandma

Jun 13, 2012

I have dealt with this company and service advisor for 13 years and have never had a negative experience. They are honest, efficient, polite and know their business. Their recent 2nd opinion saved me over $2500 from a wrong diagnosis given by Drivers Village Chevy. I have not heard one bad thing about E. Syr. Chevy. I will stick with them from hear on.

Toochie

Dec 23, 2011

I have confidance in MArc Jaime who I purchased cars from in the past so I stick with what works. He had me work with Bruce who was a very nice sales person easy to do business with and highly knowledgeable on the auto I ended up buying Service department some weeks after went in for pil change,,they were terrific

SandM1985

Apr 25, 2011

My husband and I were very surprised at how wonderful the salesman and finance manager were to us. They were very helpful and wanted to make sure we were happy with everything, from the car to the financial aspect of the deal. They never made us feel like they only wanted our money. We were laughing almost the entire time. This was like no other car dealership we have ever dealt with before. They definitely have a customer for life now! I would recommend this dealership to anyone!