Eden Prairie Nissan reviews

The Wine Guy

Nov 14, 2016

These folks don't play the games most dealers play, to get more money, and to sell you what you don't want or need. I am a loyal customer, and they don't take advantage of that. In fact, I actually feel like they appreciate my business.

Erin

Nov 10, 2016

Great personalities, patient, understanding, but most of all great customer service. Thank you Mark!

Julia Sanders

Nov 7, 2016

I was looking for the gun metallic with cashmere interior, they found it out of state for me. Pricing and financing was much better than any other dealers I had visited.

Out of towner

Oct 28, 2016

I bought my car one year ago and have continued doing all the servicing at this dealership. I appreciate that they have always accommodated my schedule since I live four hours away and could go to a closer dealer. The facility is clean and comfortable and the car is done when promised. The staff are all friendly and helpful and I know my sales person will answer any questions I have, even after a year since the purchase.

susan

Oct 28, 2016

Excellent This is a great place to do business. I used to go to the Nissan dealership in Burnsville. it was a high pressure place...they always wanted you to spend more money on extras !!!

Bobbypathfinder

Oct 27, 2016

Mark Leuthard was awesome, not only is personable and polite. He has great knowledge of the product that you have available. I pride myself in my business to be responsive to my clients needs so I appreciate it when I got the same good service from Mark. You will see me and my friends when shopping again for some new wheels

cargal

Oct 27, 2016

I worked with Bryan Bailey and he went out of his way to make my experience with Eden Prairie Nissan to be great. Everyone was respectful in helping me work out financing. I recommmend them!

MK

Oct 27, 2016

I hit a curb the other night in the rain and damaged a tire and was not able to drive on it. I called my dealer, Kirk, to let him know the car was coming in for a repair. I was stressed when I called and he was patient and reassuring. He notified the service department that my car would be in for service. Kirk even helped me arrange for a driver for me when my car was towed. I dealt with David in the service department for the repair. He let me know an estimate on the repair and when I could expect the car would be ready for pick-up. David also got me set-up with a loaner so I could keep my appointments and not disrupt my schedule. He called me to update me on the progress. He even had the service completed much earlier than he promised which was such a nice surprise! Kirk and David saved my day! You guys are great!

Oudom

Oct 26, 2016

The staff at Eden Prairie Nissan are very pleasant to work with. They made me feel comfortable and were helpful. This was the best experience inbuying a car I ever had!

Jeffrey639

Oct 25, 2016

Great service, great sales staff, rapid financing, comfortable environment and a lot of cars to choose from. This is our 5th Nissan. We'll be back.Jeff K

Steve

Oct 25, 2016

All of the people I dealt with at the dealership were highly responsive and genuinely interested in me. Followup was excellent and timely. The Murano design is also excellent.

Customer

Oct 24, 2016

The staff were quick and courteous. Although they forgot to reset the light indicating that a tire rotation was needed, everything else seems to have gone well.

Kari

Oct 24, 2016

I have owned a few Nissan vehicles and needed to purchase a new vehicle after an accident. I went back to Eden Prairie Nissan to find another Nissan, partly because I had been using their service department and was getting excellent service and knew I could rely on that. To me buying the auto is only part of the equation, servicing it is the long term portion. I felt comfortable with the buying process and evaluated what I needed and wanted and Randy helped to determine which vehicle best suit my criteria. Overall it's been a great experience and would recommend EP Nissan.

piper

Oct 24, 2016

great service from start to finish, would recommend to anyone interested in a new car. I have purchased multiple vehicles from Phil and the service has always been the best.

Amymiller77

Oct 23, 2016

Mark was very helpful and got me into the car I wanted. Very happy with the overall customer service and very friendly people throughout the whole dealership.

joeyman9

Oct 21, 2016

Got a appt for the afternoon and the entire mtn evolution was done in about 45 minutes. Really appreciate the car wash and love the service rep. Always look forward to seeing you guys.

Bradley Davis

Oct 16, 2016

I brought my vehicle in for service on a Saturday morning. I was working with Jesse. Wow-what great service. I waited for my vehicle and they had me out of there in less than 1 hour. Jesse and his team really took care of me.Brad Davis

Redhd

Oct 14, 2016

Went in for an oil change and tire rotation on my new pre-owned Altima and I needed service for a substantial oil leak. Service rep went the extra mile to get me in and the work covered on my Limited Warranty that I purchased with the car. She gave me a beautiful new 2016 Altima as a loaner to use while I waited for the parts and service to be completed. Shannon Rose made me feel like a very important customer and kept me informed all through the process. I'm pleased to have purchased my car from Eden Prairie Nissan (which was a pretty big deal to me) and will continue to use them for all my service needs.Thank you again,Diana Ferguson

Dustin

Oct 13, 2016

Staff is very friendly and professional, not your typical car dealership that feels like you are being taken advantage of at every visit. Will surely be returning!

Old Bald Guy

Oct 13, 2016

Repair took 5 days because of part non-availability. Dealer provided a rental. Shannon Rose provided excellent communication throughout. System failed when vehicle had less than 300 miles.

Ryroos_mom

Oct 13, 2016

We haven't purchased a new car for a long time. Honestly, I kind of dreaded the process. I was very pleasantly surprised by the high level of customer service offered by EP Nissan. Heather was great to work with. She was knowledgeable, efficient, professional, and very helpful. Our purchasing process went smoothly. All questions were thoroughly addressed and additional information was offered as needed. We would definitely recommend your dealership to friends and family. Thanks to the entire team for a very pleasant experience!

Deb

Oct 12, 2016

I bring my car in for service and am always greeted with a smile and a friendly face. They accommodate my needs and let me know if there is anything else that needs to be looked at before I leave. I recommend this dealership to others because of their fast, friendly service.

J55504

Oct 12, 2016

Salesman (Mark) is very patient with me for all questions I asked. Good personality. Honest is key for business and he certainly have that. I am glad I choose you and glad that you can help me for my need too.

Michelle Delaine Hair

Oct 12, 2016

Quick and friendly service, dealership is clean and modern. Tracy was helpful and nice. I felt respected. Everyone was kind. I will recommend you and especially Tracy.

Nissan

Oct 12, 2016

Great experience overall. It was fast and everything that I wanted done was completed in a timely fashion. The dealership and waiting area is very nice.

TorreyFam2016

Oct 12, 2016

We absolutely love Eden Prairie Nissan. The dealership always delivers on the price and payment amount we are looking for. Great salespeople, in particular Mark Leuthard. We have bought or leased 5 vehicles from him and will continue to come back.

Very Happy with NISSAN Service

Oct 12, 2016

Once again, I came to Eden Prairie NISSAN for my next 5,000 oil and filter change and tire rotation and found them to be prompt, professional, and knowledgeable. I waited for my vehicle and the accommodations at this dealership are very comfortable with snacks, viewing and quiet spaces.

MK

Oct 5, 2016

Eden Prairie Nissan is a top notch dealership. My husband bought a car earlier this year from Kirk Rose. As it happens, I needed a car this year as well. We were so happy with my husband's car that we went back to Kirk to buy another car. Auto shopping is usually anxiety provoking for me. Kirk made the process easy and enjoyable. He was thorough and patient. He really knows cars! I would and will be recommending him and Eden Prairie Nissan to friends. Thank you, Kirk!

mbert98

Sep 30, 2016

Good customer service totally awesome great people to work with no hassles got the car that is right. For us thank you for helping being available for questions

Banter

Sep 27, 2016

Went there to check out a used Leaf they had on the lot. Kirk was very helpful and low-pressure.The following morning I went back and we did the paperwork. The "options" guy did not try to pressure me into anything when I said "no", and they financed it at a lower rate than I expected.Trying to think of anything not positive about the experience... well, they're not as close to my house as I'd prefer. :)This is the first car dealership I've experienced that I'd recommend to friends.

Bishop09

Sep 19, 2016

My experience with Bryan Bailey was totally awesome. Bryan was patient and helped me pick exactly what I wanted and needed. Kudos to him and the entire staff. I would diffently recommend him and this dealership.

Michael in MN

Aug 16, 2016

Kirk and the entire team at Eden Prairie Nissan were very helpful throughout the process of our end-of-lease turn-in (2013 Nissan Pathfinder) and our new Nissan Lease Loyalty lease (2016 Nissan Rogue). Thank you!

Zayna

Aug 5, 2016

The fastest, easiest and most successful deal I've ever had.Thank you for making it a smooth process.The car turned out to be exactly as you recommended.

TechWriter

Aug 4, 2016

Lyndon's attention to our new car purchase was excellent. He consistently made extra efforts to assure that our questions and needs were addressed. We were very happy to work with him on our purchase.

Debbie

Jul 30, 2016

We have been pleased with the sales staff at Eden Prairie Nissan. They are prompt,courteous,and pleasant to deal with. We have been happy with our Nissan vehicles.

Notermann,Laurie543

Jul 30, 2016

The team seems to work together..another salesperson even helped us while Chuck was finishing up with a customer.Chuck was wonderful, so low key,pleasant, and not at all pushy.He was very informative,stating all our options,and was willing to give us time to think.We were more than pleased and would return in the future!

btw4597

Jul 27, 2016

Great experience. Everyone was very helpful, especially Linden. The process was efficient. Will probably go to this dealership next time we need a new car.

dobsonwest

Jul 24, 2016

I just turned in one LEAF and leased a new LEAF. Mark made the process easy and efficient. Everybody was friendly and professional. The whole process exceeded my expectations.

Owl1

Jul 22, 2016

This week I went To the Eden Prairie Nissan dealership to have service done on my 2014 Rogue. I had some rear-end damage to the car assessed by Becca of LaMettrey's also. Not so satisfied with her prompt and efficient report, I ended up trading in my Nissan for a smaller (easier-to-fit-my-garage) Juke. I was treated by Nate S. with consummate care and respect through the entire process. I look forward to having some detail work done on the Juke in the next few weeks. It is a pleasure doing business with all those I had contact with at the dealership, including Mr JR Gonzalez . They make it easy, although I could wish the dealership was not in Eden Prairie (says this S Mpls citizen).

Stinkerbelle

Jul 19, 2016

Kirk was the best car sales person I have ever worked with in all my car purchases. I have purchased many!!Always new cars. Attentive, listened to our wants and needs, kind and considerate. I would be confident and proud to refer anyone to him. You can be very proud of having him at your dealership.

Elgato

Jul 13, 2016

After having such a positive experience at Eden Prairie Nissan, both with Chuck Eck of the sales staff, as well as Gary Glanzman, Sales Manager and the rest of the folks that were involved in our latest 2016 Nissan Rouge lease, I just had to write a review. and express my gratitude for the great level of service he provided me and my fiance.Chuck was very patient with us as were indecisive about color and options, not clear on model would suit our needs the best, what was affordable based on those needs, while still putting us into the "most car possible". Chuck was extremely helpful finding us a car that we would love.As far as the 2016 Rouge we went with, Chuck hit the nail on the head. We are very pleased with the performance of this vehicle as it has met and exceeded our expectation. We love the overall look of the vehicle, the performance was better than expected and Im loving this car!Chuck is 11 out of 10 in our book!Id also like to show my appreciation for Gary's handling of the turn in process, He made what can be a complex process very easy when turning in the old and acquiring the new.Overall, all the staff, from the receptionist to the "accessory guy" - were awesome !!!We look forward to being lifetime customers going forward!

Katherine Johnson

Jul 13, 2016

I had a wonderful experience leasing my new Rouge. Bryan was knowledgeable and super friendly. Even got a follow up call 2 days later.Luke was great in the finance dept. Will definitely recommend

Jennifer Jenny Campbell

Jul 10, 2016

Very pleased with the service and information provided, from the test drives to the explanation of vehicle features before we drove out of the lot and finally the follow-up phone calls..

SanMN

Jul 5, 2016

Feldman Nissan was purchased, became and moved to Eden Prairie Nissan. I was leasing my Leaf but follow up customer service got dropped in the process. So when I walked into the new dealership, I was on the fense. Brian Bailey, the sales rep, was great. If it wasn't for his professional sales approach, and the quality of Rogue which I test drove and in the end leased, I probably would have gone elsewhere. At the same time, I'm holding my breath to see whether the service department can follow through with quality service.

Stephanie W

Jul 1, 2016

Third car I leased from Nissan, and my favorite so far. Kirk, my salesman, was great. I would recommend the dealership and Kirk to everyone

Huskypup

Jul 1, 2016

Because Shane Mahowald made it such a positive experience. He directed all phases of the process through positive delegation to other stake holders to make it quick and efficient.

taffyb

Jul 1, 2016

Third car I leased from Nissan, and my favorite so far. Kirk, my salesman, was great. I would recommend the dealership and Kirk to everyone

Joan LeNoue

Jun 30, 2016

My experience was very positive. Bryan knew what I was wanting in a new vehicle and he delivered it! Can't ask for better than that.

Deborah Armstrong

Jun 29, 2016

We were just beginning our hunt for a new vehicle, so we though t. One test drive and a little while later we drove off in a new pre-driven Murano! All of the staff was helpful, friendly and professional!

Michael Miller

Jun 29, 2016

Very easy going listened to me and made it so easy to buy a car. It was an enjoyable experience. This is not the case everywhere. Next time I need a car I am going to Eden Prairie Nissan first.

Mary Murphy

Jun 28, 2016

Kip was extremely helpful and a pleasure to work with. I would recommend Eden Prairie Nissan to anyone looking for a new or used vehicle. The entire experience was very positive.

Subarudude

Jun 28, 2016

Found a car online that I was interested in and was priced competitively. Using Edmunds relationship with Eden Prairie Nissan, was able to secure a price discount of $300 below that price which made the value even better. Arrived on Saturday morning when the dealer opened and was helped by Bryan. Bryan is very knowledgeable on all things car related across multiple brands and had all of the data for the car readily available. Was able to test drive review the deal and purchase the car in less than an hour which got me on my way to enjoy the rest of the day.

baseba11

Jun 23, 2016

Brian did a good job in making my experience more than satisfactory. He was knowledgeable and had good customer service and people skills in making me feel comfortable throughout the process.

Dan Geske

Jun 21, 2016

They met every request we made, We double checked their offer with other dealers and other brands but we came back because of the friendliness and they met our requested pricing structure.Thanks!

Flyerjr20

Jun 17, 2016

I would highly recommend this dealership. From the minute I called the dealership to the time I picked up the car the experience was great.

Rouge2016

Jun 14, 2016

Randy was a great salesperson - low key and no pressure! The dealership was great but you as a survey company are extremely poor. This survey is frustrating because you demand a certain number of words. It makes me not want to submit it. The survey should also be up to date with the dealership's current employees listed.

wrightkev

Jun 14, 2016

It was a pleasure dealing with Chuck Eck and Eden Prairie Nissan with the purchase of my new Murano. He met all our needs and was truly professional and accommodating.Great job!!!!

Shannoncar

Jun 6, 2016

The customer service I received was superb. I would recommend this dealership to anyone and will. They turned a stressful situation to a good one.

Scott K

Jun 2, 2016

Came in with a deal in mind, left with that deal. The sales manager directed me right to Phil; Phil exemplifies the perfect sales person. Easy, roll with it attitude - quick transaction. Even the finance department was efficient and friendly without any of the high pressure sales pitches for aftermarket items. A+++ No problem recommending Phil or Eden Prairie Nissan to anyone.

Rogue Lover

Jun 2, 2016

Kirk Rose gave me an incredible experience. So very accommodating ...no run around....got me right to the price I was shooting for....paper work was ready when I came to pick up my new Rogue.Quick no hassle purchase.Very patient in going thru high tech features and as a woman this was very challenging.You can bet I will be back in 5 years...Thank-You Kirk and EP Nissan.

Scott K

Jun 2, 2016

Came in with a deal in mind, left with that deal. The sales manager directed me right to Phil; Phil exemplifies the perfect sales person. Easy, roll with it attitude - quick transaction. Even the finance department was efficient and friendly without any of the high pressure sales pitches for aftermarket items. A+++ No problem recommending Phil or Eden Prairie Nissan to anyone.

altimapurchaser

May 19, 2016

Kirk Rose did a fantastic job throughout the entire purchasing process. He helped us purchase an Altima for my son and walked us through all the features of the car before and during the test drive. He also helped us with our trade-in. I would highly recommend purchasing a car from Kirk!

bryantup

May 14, 2016

Kirk Rose made our car buying experience great. We wanted a fast and smooth experience without all the haggling on price. Kirk and team were up front and honest and understand the experience we were looking for. Closing the deal was the fastest ever. And don't forget the service department. Best customer experience of any dealership I have ever dealt with. Jesse Nelson in the service department is the most courteous and professional service manager ever. He certainly goes the extra mile to ensure true customer service.

rougepurchaser

May 14, 2016

Kirk Rose is an outstanding car salesman. Most enjoyable car buying experience I've had. He took the time to thoroughly and patiently explain things. He delivered on every promise and then some. Finance process was also great. Would highly recommend purchasing a car from Kirk and EP Nissan.

sparkle

Apr 27, 2016

Kirk was excellent! Answered all our questions, informed us of our options, and made the deal happen. I got the vehicle I wanted. Thank you all!!!

Inked

Apr 20, 2016

Had the best experience ever buying a car and it was truly because of the salesman and also his manager that went beyond what I have ever expected. Went home with the ride of my dreams,and i appreciate what they have done to make this happen. Thanks Kirk & Mark !!!Will be back in the future for sure,when the time comes to upgrade even more. Fun bunch of guys as well!

April Purchase

Apr 16, 2016

I had researched pre-owned pathfinders online for about a month and knew what I wanted and what I might have to pay. I saw two likely candidates at this dealer and made the 1.5 hour drive. I didn't expect to finalize a purchase, but everything went so well, we made it happen. Kirk was very friendly and helpful...and not overbearing or pushy at all. I went for a test drive with Kirk and then without him, but with my wife and kids. I like the ability to drive the car WITHOUT the dealer there. We had decided that we had found the car we wanted and had let the appraise the one we would be trading in. I made an offer that was accepted and I was pleased with. Kirk turned me over to the accessories and body protection salesman, Jay. He clearly showed all of my options and was not pushing anything too hard. I showed interest in the tow package and I asked if there was any sort of savings if I made a decision today. From a 1000 package, I was offered a savings of $30 or so. This was not enough to sway my decision.Next up was Keith, the business/financing department. He was friendly and helpful. Everything was clear and well explained, but he was putting a pretty hard sell for the service plan/extended warranty. The words he was saying were not high pressure, but he spent a considerably amount of time pushing it from a few directions. This was definitely the highest pressure portion of the sale.Overall, I was very well taken care of. I feel I got a fair deal for what I purchased. I feel that all of my wants and needs were taken care of and was very pleased to get the whole thing done in one trip. The waiting area with food and entertainment was GREAT for the kids...who had to spend hours waiting for the whole process. I don't think that the process took too long, but it's a lot of time for kids to wait.I would work with Kirk and this dealership again.

Barbara,

Mar 17, 2016

Mark Leuthard is the type of sales person who genuinely listens and simply shows respect in his communication. He'll make you feel welcome, find you exactly what you're looking for, and patiently work with you every step of the way. His experience and expertise made the entire process absolutely seamless for me. Never a hint of pressure. No frustration as I went back and forth about various options, even different brands. Always an honest answer. Before I knew it, the vehicle of my dreams was signed, sealed and delivered! I think the whole process took less than 2 hours. The dealership is clean, bright and seems to run like a well-oiled machine. Every employee I encountered was friendly and helpful. You'll feel great doing business with Eden Praire Nissan. In particular, ask for Mark Leuthard if you need help with a new car. He is the best I've ever met and just thinking about his conversations with me now still brings a smile to my face. Thanks, Mark!

KDK-Altima SV

Mar 17, 2016

Outstanding salesperson! I was not looking forward to the end of my lease (July 2016) on a 2013 Nissan Altima SV. I liked this car! I only had 14,500 miles on it. I didn't now what opportunities lurked for my 'end of lease'. I shopped around for other Makes/Models, new and used. Just wanted to see if there was anything "out there". I found a great looking 2012 fully loaded Nissan Altima online two weeks ago. I stopped by at 5:30 pm after work. (Didn't realize the dealership closed at 6:00 pm). I was greeted by Kirk Rose. Long story short, he treated my with great respect and offered ideas for me to consider - as well as letting me do the test drive on the vehicle I came to see! His listening skills are outstanding, and his desire to ensure I got what I both needed and wanted at the price I stated. He went out of his way to get me the color of car I wanted. He was fabulous is getting my car ready for an early Saturday AM pickup so I could get to work (overtime hours!). I have always been pleased with Eden Prairie Nissan, and now I can also highly recommend Kirk Rose!Katie

Travis R

Mar 10, 2016

Wasn't sure on what type of vehicle I wanted to purchase but was looking for a change. I a NO HASSLE experience at the dealership.Bryan Bailey walked me through many options of vehicles that they have, he also asked me what I was looking for in a new car. Bryan helped with the purchase of a new Nissan Altima SL.. I am very happy with quality and service I received at Eden Prairie Nissan.

Experienced in MN

Mar 2, 2016

The service department is excellent and honest! They corrected a 4 wheel brake issue with all new parts and an alignment on a recently bought AWD SUV, used vehicle, when they could_ have skated by as most dealerships do with just a rotor turning. The vehicle had their 30 day guarantee and they went beyond and above what other dealerships usually do. So, would I buy again from them? Yes! and I will also send my sons there to buy when they need a car or truck. this really is a first rate shop with first rate service! Submitted by a happy new customer, and a former racer and mechanic that appreciates good workmanship.

Retired LEO

Mar 1, 2016

We gave 5 stars for every category because they excelled in every area. As a car enthusiast, former road racer, law enforcement officer and psychologist, I value honesty in those I deal with. I found our salesman, Bryan Bailey, and manager,Gary Glazman, to be straight upfront, polite and professional while still patient, sincere and well versed in the product. They went above and beyond what most sales people do to ensure the buying choice was the right one for us. Working with them was the most satisfying experience in this purchase of a used vehicle. I have bought over 35 vehicles in my lifetime and never was this satisfied before. They quickly and thoroughly honored the 30 day warranty for a brake condition and the service department was top choice. My only complaint is " why aren't all other dealerships hiring professionals like Bryan Bailey and Gary??? It would greatly improve their image in a heart beat.MRM

CP

Feb 15, 2016

I worked with Kirk Rose in December 2015 to lease a new Nissan Rogue. He was very professional, knowledgeable, and candid. Kirk was able to either answer all my questions or quickly locate someone who could answer my questions. He provided me with a clear understanding of the features of the vehicle I was considering, as well as a detailed explanation of the price and costs. I was and continue to be very impressed with the customer service. Kirk is always very quick to respond to emails and phone calls when I have questions and is always willing to go out of his way to provide assistance. I wholeheartedly recommend Kirk Rose and Eden Prairie Nissan.

MM

Feb 7, 2016

My car was in an accident and was totaled out by my insurance company, I looked at several options around the Twin Cities for my next car and ended up settling on Nissan due to the positive reviews on their various cars AND because I had some coworkers who drove Nissans. Kirk Rose, my sales rep, was very patient with me and worked with me as I test drove several cars (Rogue, Murano, Altima, and Maxima) to find the one that I liked the best. I fell in love with the Maxima (it's a rocket), and really loved the red Platinum Edition one that was on the lot. Unfortunately, that particular car had an issue that wouldn't be resolved before my rental car from my insurance company expired. Kirk solved the problem by sourcing another one from another dealership that was the same color and interior as the one that I wanted. EP Nissan bought it for me and Kirk went all the way out to Willmar and back to get it for me on the day that I NEEDED to to get it. I got the car and I love it.Kirk and EP Nissan went way over the call of duty to get me the exact car that I wanted within my fairly short timeframe. They made a fairly stressful experience easy for me, which I was not expecting. I can't stress this enough: if you want a car, ask for Kirk.

TR

Jan 2, 2016

We were extremely pleased working with Kirk Rose as well as the Finance Staff. In fact, we returned to Mr. Rose and purchased a used vehicle with his assistance. We highly recommend this new dealership in the SW Metro area. Happy New Year...may 2016 be a huge success! TR

JC

Dec 13, 2015

I worked with Kirk Rose to lease a 2015 Rogue in November. The entire experience was most satisfactory. I was treated professionally. All questions answered clearly. I left with a great understanding of the features of my new vehicle and completely satisfied with the interactions and price agreed upon.

osornio28

Dec 1, 2015

eden prairie nissan is the best dealer on the southwest metro they know how to treat there custumers, they have great staff that is capable of achieve on getting you on a great vehicle. Mr rose went beyon my expectations to get me on a great lease with a great 2015 sentra.Thanks eden prairie nissan

2014 Maxima

Nov 23, 2015

I bought a 1 year old Nissan Maxima with only 12,000 miles for my wife from salesman Nate Stallings. He was great to work with and I felt no pressure. The next day I discovered a front end vibration at hwy speeds on smooth blacktop. It was a complex is issue that could be caused by tires, wheels, alignment, or more serious issues. The general manager Dan Schmidt and service manager Lance Spah were determined to fix the problem and make it right. Through a thorough process of elimination the service department was able to identify and fix the problem. Now the car drives like new and my wife loves it! Thanks EP Nissan, you are the best! Tom and Laurie Wasmund

yayaltima

Sep 26, 2015

We were looking to get out of our lease and purchase a new car. The people at Eden Prairie Nissan helped us to do this easily and helped us to get a great deal!

Walid

Sep 10, 2015

Competitive pricing, wide range of choices, excellent customer service.

PracticalMN

Sep 9, 2015

Was pleasantly surprised on the lack of pushy sales here. They don't swarm you when you get out of the car and we were able to walk the lot to see their inventory before the sales person approached us. As we were entering the sales office, we were asked if we needed help at that point. Every aspect of the buying experience was good, with the exception that the sales person would dance around the price, and over explained everything but I know that he was just doing his job. We were a little pressed for time as we were gonna look at other vehicles before making our decision and I wonder if it was a tactic to keep us there so that we wouldn't have time to go elsewhere. None the less we bought from EP Nissan and got excellent service and would recommend them. My only tip is not to be afraid to tell the sales person if you are in a hurry or to skip certain explainations. Again I know they are just doing their jobs, but we are not idiots.

Paul Porter

Sep 5, 2015

After two of our adult children had positive experiences with Nissan, we went to Eden Prairie Nissan to examine 3 potential models for our next purchase. We traded in a Chevrolet Silverado pickup truck and a Dodge Grand Caravan. Given our ages and past experience with a host of vehicles, we were now looking for luxury, personal attention, drive ability, and service. We found it!Our busy Salesman was highly personable without applying traditional sales pressure. He got to know us in a relaxed style and he obviously knew the Nissan vehicles. Following careful consideration we purchased a 2015 Nissan Murano with 6 miles on the vehicle, most of which we put on during our test drive. What a car!!!The vehicle, dealership, and Mark's style was way beyond our expectations. What a great experience! Were there any negatives. Yes, of course. The popularity of this vehicle and shortage of finance people to close the sale led to some delays that while excusable did not match the rest of our experience. Would we recommend this dealership, salesman and vehicle to others. You bet!Many thanks for a five star experience!

Ballgame

Sep 1, 2015

I cannot strongly enough recommend Eden Prairie Nissan for your next vehicle. The entire process was professional, honest, smooth and efficient. My salesman (Mark L) took the time to learn about my needs, explore several options and explain the benefits to each of the options. My entire experience was very seamless and I could not happier. You won't be disappointed by visiting Eden Prairie Nissan.

Heather

Aug 29, 2015

I drove home a new car today from Eden Prairie Nissan. I love the car!.. I have to say the sales experience was different, respectful, informative and even fun. The entire operation is first in class .. Starting with their GM to sales, finance and also service. I've experienced each of these departments in the last week and as a female buyer navigating this on her own, I was pleasantly surprised by the respectful service and care offered to me today. I'd recommend working with them to any of my friends or family!

atdewitz

Aug 28, 2015

I am going to be a Junior in college and I was looking for a car to purchase that would last me a long time. Kirk immediately helped me to find a great looking car that fit my budget. I have never met a more honest and hard-working sales man. He always has a great attitude and put me in a car that I love. I recommend Kirk to anyone buying a car. Amazing experience. They also helped me out in the finance section. They gave me a little extra time to get my money situated and were completely flexible with my doing so. Every time I need to go back in for a service checkup or another reason, the experience is always the same. Great job.

Carol

Aug 21, 2015

Buying a car can be very stressful. Eden Prairie Nissan goes out of their way to make car buying easy and less stressful. The sales and finance staff are great and very knowledgeable.. I so appreciated the customer service I received from Kirk and Chris. I highly recommend Eden Prairie Nissan.

Ryan

Jul 28, 2015

I started working with Kirk when I was searching for a vehicle and he was extremely helpful. He was very knowledgeable about my Infiniti as well as other vehicles that I was looking at. He definitely knew his stuff. He made the experience enjoyable and was never pushy and made it extremely easy to work with. I would recommend him and Eden Prairie Nissan for sure!!

Ryan

Jul 28, 2015

I started working with Kirk when I was searching for a vehicle and he was extremely helpful. He was very knowledgeable about my Infiniti as well as other vehicles that I was looking at. He definitely knew his stuff. He made the experience enjoyable and was never pushy and made it extremely easy to work with. I would recommend him and Eden Prairie Nissan for sure!!

Judy

Jul 22, 2015

I've been a Nissan driver for years. As I looked to purchase a Rogue, I went into Eden Prairie Nissan as I saw a nice variety on their lot and online. My experience with EP Nissan - and Kirk Rose in particular - was second to none. Kirk was knowledgeable, friendly, not pushy and really listened to me as to what I was looking for. The test drive was a blast! The customer service here is unbelievable - they met all my requests on detailing the car, etc - and Kirk and a driver from the dealership even delivered it to my home! Again - best car buying experience ever. I would highly recommend Eden Prairie Nissan and especially Kirk Rose to anyone!

Jess

Jul 21, 2015

I really loved going into the Nissan Eden Prairie dealership because they were so professional and friendly and they were really helpful. I talked to Jim Tang through texting before I actually went into the dealership and he set up a time for me with a sales man, who was Kirk Rose. Kirk was really helpful and his friendliness and professionalism was great. He worked with finance and they made this happen for me even it seemed like it would be impossible. I was able to get my dream car and and their customer service was wonderful. I would recommend them to anyone.

Hai

Jun 16, 2015

I had a problem with the finance of a purchase with Nissan Eden Prairie, but thanks Dan Schmitz (GM) the problem is now solved!Hai Huynh

MSP

May 28, 2015

Went in for a test drive on a used car and was offered a very fair price on my trade in. Was given on offer sheet by Sales Manager and went on my way to discuss with my wife. Vehicle I wanted sold. Two months later, I saw another car I was interested in and called the dealership to confirm my previous offer was still good before I made the trip to Eden Prairie. Same Sales Manager I previously met said it should be over the phone. However, when I arrived the "new offer" on my trade in was cut in half despite my interest in a more expensive used car from the dealership. I showed the Manager a picture of his previous offer and he said he didn't recognize the (his own) handwriting and started telling about a fuel pump noise and rust?! Other than an additional 400 miles, nothing had changed about my vehicle in the two months since the original offer. Obviously I walked out and will be avoiding this dealership moving forward. The two sales representatives I met seemed very nice but the pricing amnesia was out of their control

SRI

Apr 29, 2015

I happened to meet Kirk first online through web chat and he tried to get as much information as he can from me to understand my requirements and immediately setup a test drive. On the very first meeting I'm impressed with the way he receives a customer and to the extent he goes to help us out. He even drove me home to show my would be new car to my family even before I signed it. You truly are amazing Kirk!

BEM

Apr 7, 2015

After my previous car was totaled, I wanted t try a Nissan Altima. I dropped by Eden Prairie Nissan on a whim and was introduced to Kirk Rose. Kirk worked up prices and financing options for several vehicles. I never really felt pressured. Ultimately, we found a car with the features I wanted and that was within my budget. After I purchased the vehicle, I needed to return a rental car. I asked Kirk if I could leave the rental out back and get it the next day. Kirk had a better idea. He asked one of the shuttle drivers to work late and pick me up at the rental office so I could drop it off that day. Kirk also stayed late to make sure everything worked out....*note* This was AFTER the car was purchased. I would not hesitate to call on Kirk again and will recommend him to my friends and family....By the way...I really like the car.

AJE

Mar 31, 2015

I had a great experience at Eden Prairie Nissan, I worked with Kirk Rose and he found me the perfect car! I got the Nissan Rogue and I absolutely LOVE it! Thank you for the excellent service. I would definitely recommend to a friend!

Brii20

Feb 20, 2015

I followed Kirk from his previous dealership and I recently purchased my second car from him and I absolutely love it, Kirk has the best customer service ever he pretty much makes the process easier, he will go over EVERTHING on how things work before you drive it out the lot. Even before I bought my second car he checked in with me few months prior to see if I was ready, but overall Eden Prarie Nissan was perfect, everything is new there so it's really fancy, and everyone there seemed so friendly. -Thanks again Kirk

ritc

Feb 20, 2015

I've purchased two cars at what used to be Feldman Nissan (now Eden Prarie Nissan). Thankfully most of the personnel made the move along to Eden Prarie. Whoever is running this operation is definitely doing something right. The prices were fair and sales staff well-trained and easy to work with.In the winter months I still get my service done here, and I can't say enough about them. The service personnel are knowledgeable, friendly, communicative, and straightforward. The prices for servicing have also gone down since the move to Eden Prarie! I used to do my own regular maintenance in warmer months, as Feldman was a little expensive (still, the work was excellent). Now I'm wondering if it's worth my time anymore, maybe I should just get all my fluid changes and rotations done at Eden Prarie. The waiting area is clean, has free snacks and internet.So anyway, if any management personnel are reading this, keep doing what you're doing. I have been sufficiently impressed to spend 10 minutes to post this review!

barnwellr

Feb 19, 2015

I can't say enough positive things about my entire experience at Eden Prairie Nissan. I worked with Phillip Goodman on replacing my current car. I wasn't sure what the best option would be, rather to purchase new, used or to lease. Phillip worked with me on the different options and asked the correct questions to determine my needs. I ended up purchasing a new 2014 Rogue. Throughout the process I felt quite comfortable with Phillip. Phillip was genuinely interested in listening to me and helping find the perfect vehicle for me, that met my needs. Phillip impressed me with the way the entire experience was handled. I was shown how a car salesman should be, versus some bad experiences I have had in the past at some other dealerships. The entire process was fun, relaxed and centered around what my needs were, versus him trying to sell me something that I didn't want or need. I even appreciated how Phillip advocated for me with the managers and the finance team, to ensure that all my questions and concerns were addressed ahead of time. I would highly recommend Phillip Goodman and the team at Eden Prairie Nissan to anyone who is interested in a new, used or leased car. The showroom is very well maintained and clean. I also was quite impressed that Phillip noticed a dent in the hood of the car and pointed it out to me, after he had it all set up to be taken care of. Instead of trying to hide it, he was honest and had it arranged to be taken care of!

Maria

Feb 15, 2015

I recently went to Eden Prairie Nissan to check out options for a new vehicle due to my lease coming to an end. Kirk Rose had contacted me via email and was extremely patient and helpful answering all of my questions and letting me know of promotions going on. Also, he was the first car salesman to LISTEN to what I wanted and not offer me things I had no interest in. I went in a few days ago with the intent of only test driving a vehicle but due to the experience, Kirk's patience, great price on a new lease, etc - I drove out that night with a brand new 2015 Rouge and they paid off my lease through the pull ahead program! Wonderful experience, wonderful people - specifically Kirk in sales. That place is SPOTLESS and immaculate! Highly recommend it for your next vehicle - go visit Kirk Rose at EP Nissan! Also, JR is awesome when taking care of the paperwork at the end along with Shane Mahowald who came out and welcomed me to the new dealership!

mariah31

Feb 14, 2015

I recently went to Eden Prairie Nissan to check out options for a new vehicle due to my lease coming to an end. Kirk Rose had contacted me via email and was extremely patient and helpful answering all of my questions and letting me know of promotions going on. Also, he was the first car salesman to LISTEN to what I wanted and not offer me things I had no interest in. I went in a few days ago with the intent of only test driving a vehicle but due to the experience, Kirk's patience, great price on a new lease, etc - I drove out that night with a brand new 2015 Rouge and they paid off my lease through the pull ahead program! Wonderful experience, wonderful people - specifically Kirk in sales. That place is SPOTLESS and immaculate! Highly recommend it for your next vehicle - go visit Kirk Rose at EP Nissan! Also, JR is awesome when taking care of the paperwork at the end along with Shane Mahowald who came out and welcomed me to the new dealership!

Kim

Jan 22, 2015

This is the second time that I have purchased a vehicle from Kirk Rose. I bought a car for my daughter about a year and a half ago. Now I bought myself a car last week. Kirk is totally awesome! I told him what I wanted and he listened. He emailed me cars that I might like. If I liked a particular car he would DRIVE it up to me at work in Minneapolis so I could test drive it over my lunch hour!! I can't tell you how much time that saved me! He's also not pushy. I told him how much I wanted to spend and he worked with it. And ladies - he didn't give me the lines about how pretty the car was and how the stereo worked. Please! He showed me the engine! He also educated me on everything about my new car. Kirk Rose is a great salesperson - I would recommend him in a heartbeat!!

mark

Dec 20, 2014

Mark Leuthard was courteous, helpful and efficient in his time management. I will definitely be taking my business back to Mark at Eden Prairie Nissan.

peaches

Dec 19, 2014

Your service team fit my car in for service when I was in a great need. Hugh & Tyler are the so kind and helpful! They did their very best to accommodate me and even offered me a courtesy shuttle without me having to ask for one. They really went the extra mile in showing customer service! I will never forget the kindness and care they showed when dealing with me and working on my Nissan. I have and will continue to tell everyone I know about the amazing experience I had at Eden Prairie Nissan! Thank you again to your outstanding service team!

051969

Dec 18, 2014

Rick Mize went out of his way to ensure my first visit to the new Eden Prairie Dealership location was positive. He quickly got my car in for service, provided a tour of the new facility, thoroughly went over my service invoice, asked questions and ensured I had all my questions answered and that my service experience was exceptional. I appreciate his attention to detail and genuine care and concern for his customers, he truly values them and it shows!

tom dahlen

Dec 15, 2014

people make a dealership and this dealership has the very best. friendly and helpful to say the least! all dealerships should model themselves after this one!

jeffreywtepfer

Dec 13, 2014

The people were very helpful and went out of their way to make sure we got the car we needed and a price within our budget. Highly recommend them to anyone

asnee07

Dec 11, 2014

Kirk Rose assisted me from start to finish with the purchase of my new Nissan Altima. He was very easy to work, very knowledgeable and had my best interest in mind. Kirk was always easy to get a hold of by email and phone even if it was just for a quick question/concern. I requested for all the paperwork to be completed prior to my new car pick-up, and that's exactly what happened! Kirk made the buying process quick, pleasant and pressure-free. He was very detail-oriented and made sure I was happy with my purchase.Eden Prairie Nissan's finance/leasing department was also really easy and great to work with.I worked with Eden Prairie Nissan's service department also. I have nothing but good things to say about them. They were very accommodating and were willing to look at anything I suggested. I never had to wait around for my car to be finished - they were true to their time commitment and my car was always ready when I arrived.I would highly recommend Eden Prairie Nissan, great facility, great staff and a good selection of vehicles!

Nukesh Bhoyar

Dec 10, 2014

Have been first time to this facility and experience was very good. Nice service center and waiting area was awesome. Jennifer, my service adviser was very friendly and did very well to explain me things that I wasn't very familiar with. Would definitely recommend to anyone.

blawndi

Dec 8, 2014

Rick Mize assisted me with my 2006 Nissan Armada. He went farther and Above all my expectations! HE was wonderful to work with!!!!My experience at the Eden Prairie location was phenomenal!!!!! A+++++Thank you soooooo much!!!!!BLAWNDI

Robin677

Dec 4, 2014

I bought my car from Feldman Nisaan a year ago and have continued to service it with Eden Prarie Nisaan due to the amazing staff. Ashlee has assisted me as a service advisor and I'm always impressed with how much time she takes to explain what's been done to my car and any other services it may need. She's always thorough and even gives follow up calls to make sure I'm satisfied. Unfortunately the store has moved farther away from me but it's definitely worth the extra 15 minutes to know my car has been cared for with outstanding service.

rkellor

Dec 3, 2014

Kudos to Rick Mize and Jennifer Logan for making the car care experience such a good one. Eden Prairie Nissan is fortunate to have such top notch employees handling customers who need service. I'll be back!!

Val2014

Dec 3, 2014

This was my first experience with Eden Prairie Nissan, and it was a fantastic first experience. From the moment I walked into the service area to when it was time for me to leave, Shannon kept me informed of what was going on with my car and provided any recommendations that needed to be looked at. The other staff were very friendly while I waited in the comfortable lounge and sipped on some hot coffee; Shannon was straightforward and honest with my bill, and answered any questions that I had regarding warranty. This was probably one of the best experiences I've had regarding having service done on my car. I plan to return to this dealership for all of my car needs. Thank you!

Ben Stich

Nov 11, 2014

Through the years, I have experienced numerous negative experiences with car sales people, from lying, to pushy, to down-right rude. That is why when I met Kirk about two years ago, it was a complete shock that a car sales professional could be so honest and sincere about finding "Me" the best possible fit within my price range. So Kirk set me up with a quality used car and just a few weeks ago set-me up with a perfect fit in a new Altima. I will never buy or lease a car from any other sales person again. Kirk Rose is your prototypical professional honest sales person who truly cares about the customer and treats like a #1 priority every time.... Thank You Kirk!!Ben

kamila29

Mar 24, 2014

so I buy my car from this place Mar 6, 2014,few days of the driving the car I know that the tires was not that good so I call the salesman I told him what's going on he told me the car its mine now It's my problem ,so today I took my car back saw of sales manager,she helped some but she didn't took care of my problems ,the car still have a horrible smell and the driving is not that good I feel like something is wrong my car this is my thing please don't buy any car from this place they're not worth it,they don't care about customer and they don't have a customer courtesy

SteveC777

Feb 18, 2014

Great customer service, Abbes K! Honest and professional. Punctual in returning phone calls. I would recommend him. He knew answers to all questions and details.

jillianw13

Jan 2, 2014

This was my second lease with Feldmann Nissan. It is the first time that I have leased a vehicle twice from the same dealership and that is simply because in the 2-1/2 years prior I have had such a pleasant experience. Dan Maher happened to get my email expressing an interest in getting another vehicle. Over the next month we communicated back and forth until Dan and I came to an agreement on a vehicle for me.After that I went in to the dealership and there were no surprises. We wrote up the new lease agreement exactly as discussed and I drove off in a new car at what I feel was a very good price. Simple. Fair. Fast. Economical. What more could one ask for? They are very friendly too.This was the second time that I had worked with J.R. and he was as pleasant as ever answering all my questions and handling the financing quickly, but not in a rush. It's a comfortable place to get a vehicle. I intend to continue with this dealership for all these reasons.

anyakrem

Oct 14, 2013

To explain what a GREAT experience I had at Feldmann, I first need to talk about my terrible experience with Morrie's in Brooklyn Park - to provide contrast. I've been leasing through Morrie's for the past 6 years, and this year decided to buy out my lease. I went back to Morrie's to see what my options were, and they tried every possible argument to convince me NOT to buy out my lease, and instead lease a new one (because it's more profitable for them). The salesperson called the sales manager over to try to convince me, and I felt very talked down to - as if I don't know what the pros and cons of leasing/buying are. I had made up my mind to buy my Sentra, and a few weeks later when I was ready to make the purchase, I called the salesperson to ask if he was the one I should do this transaction with, or if I should call someone else. He didn't call me back. I called again, this time asking to speak with a finance manager, inquiring about the APR they could offer me. I think I was transferred to the new car sales manager instead - she said she couldn't find anything out about interest rates, and that I'd need to speak with a finance manager (but again tried to sell me on a new lease deal instead of the buyout). She said they were all at a meeting in the corporate office, but she'd leave my info for them and I'd get a call back. Almost a week passed and no one called me - so I called again and the woman at the front desk said no finance managers were available, but that she'd leave a message for one of them. A few days passed and I still didn't get a response. So I called a fourth time - and finally was able to speak with the Finance Director. He ran my credit and offered me a decent APRbut here's the kicker: He said that there was an additional $545 fee to buy out my lease. I said, "Oh, I didn't see that listed on my lease agreement - I thought it would only be the $150 purchase option fee." He said, "Yeah, it's not listed on the agreement, and most dealers won't tell you about that extra fee up frontbut we let our customers know right up front. It's an administrative fee that we get charged by Nissan Finance." I was skeptical about this, so I called Feldmann Nissan (because I knew I could buy out my lease at any dealership). When I called, there were no finance managers available at the moment and the front desk person took my info and said they'd call me right back. I thought, "Oh boy, now I'm gonna need to wait another two weeks before anyone calls me back." But actually - I got a call back from finance manager Brandon Lubich within a few hours, that same day. I asked him what their lease buyout fees were, and he said it would be the $150 purchase option fee. I said, "So you don't have an additional $545 buyout fee? That's what Morrie's told me they'd charge." He said, "No... $545? I've never heard of that, I'm not sure what that is. We just have the $150 purchase option fee that's listed on your lease agreement." Fantastic, I thought - so I went right over to Feldmann to complete my purchase. Brandon was extremely pleasant to work with, and to top it off - he was able to get me a significantly lower APR than Morrie's did. He was also able to get me a good deal on the extended warranty which he offered, but did not pressure me to purchase. Brandon did not try any hard sell tactics or try to convince me to lease a new car instead of buying out my current lease. I got the impression that he was honest and genuinely looking out for my best interests. Overall - I was VERY happy with my experience at Feldmann, and appalled by my recent experience at Morrie's. I will be doing all my business at Feldmann from now on. I was also just at the Feldmann service shop today and had a great experience there as well - I worked with service advisor Ryan Dwyer regarding an A/C problem and other surface damagesRyan was very kind and pleasant, called my insurance & extended warranty companies on my behalf to get questions answered, and overall made the whole process smooth and easy. And lastly - Feldmann Nissan has a very comfortable waiting area that feels more luxurious than other dealerships I've been to - with free cookies, bottled water, a high quality coffee/cocoa machine, and overall nice atmosphere. I didn't mind sitting there and waiting for my car to be inspected - it was a nice place to get some work done on my laptop.

patrick.garrity.336

Oct 9, 2013

Kudos to Dallas Lepak, for helping me buy my beautiful new Graphite Blue #rogue. He helped me to find the value I was looking for. Gary Glanzman, personally thanked me for purchasing from Feldmann Nissan, nice touch!

2MyNissan

Aug 31, 2013

On Monday I found out my 1999 Toyota Camry's engine was done. It was going to take over $5K to replace the engine. The choice became a get new car. My goal became shopping for a new vehicle, making a choice and figuring out financing before the end of the week.After work I quickly went from one dealership to the next and did research on the internet. Having a limited budget and timeframe and the need to be asthetically moved by the vehicle - all of which made it difficult for an unexpected situation. Luckily I had considered what my top options would be when the time came. This gave me direction and found in spite of it being the best time for car shopping - the dealerships, salesmen, and finance people needed to be ready for the dance.It came down to three vehicles at three different dealerships. This relationship is like a first date you need to put your best foot forward to make it to the next date. Dallas listened to what my hot buttons were and put his best foot forward. Troy did what he could to massage things so we could make the deal happen. Once the other dealerships found I was working out something at Nissan they were scrambling to come up with their best deals. If they would have done what Dallas and Troy did perhaps the outcome would have been different. I now have my first Nissan and am very appreciative of the customer service I've received. This experience reminded me how important it is to put your best foot forward - best deal first. It builds trust and credibility.

rrccss

Jul 24, 2013

Poor and careless response. I had a complaint on my brake pads and need to get fixed. Feldmann has acted as a true money making dealer. Over the phonic conversation I was said the amount that I need to spend for the service. But after reaching service center to my surprise I was asked to pay 4 times the amount I was actually communicated. When I asked why, agent gives me some scrap explanation as if I am not aware of mechanics. Even there was no proper response from any of the agent. Over all I would say I had a very bad time with Feldmann Nissan. I just remembered one other thing. Service agents stopped caring about customers on having a Pizza arrival. One of the agent ran after a Pizza leaving behind the customer whom she was actually assisting with shouting " I am so excited on seeing it (I meant it as Pizza)". I don't know what to say for that.... :(

jsisombath

Jul 8, 2013

My experience with Feldmenn Nissan was great! The staff was very warm and inviting. When we were waiting for everything to process they made us feel right at home!

wendykr

May 29, 2013

I scheduled an appointment online for regular service and an interior detail. When I pulled up, Jesse was right at my car door to greet me and start the process! He was very helpful and friendly and I got my car back in the time promised. I will always recommend Feldmann's to my friends and family. Thank you Jesse!

n8whit

May 25, 2013

I have purchased multiple cars from Phil Travato for one reason. Not because Nissan was the best in many cases (although good), but because Phil is an excellent salesperson to work with. At first, he comes off as brash and maybe rude- but when you get to know this guy, he is just straight forward. First thing I always note when seeing Phil is that he is always dressed for success, smiles, looks you in the eyes, and gives a firm hand shake. If he has not heard from you in awhile, he will call you. Is he doing it because he likes you personally? Sure- But he is also doing it because he knows how to build customer loyalty. He fights for your business. Had I not moved away (military) from MN, I would buy more from him. I just wished he sold different than Nissan. lol

tysonnorman

May 16, 2013

Ashlee was extremely professional and welcoming. She had a great attitude and along with being fast, she was courteous the entire time I was there. She explained the check in process, walked me through everything and instead of just pointing me where to go after, she walked me to the waiting area and let me know I would be picked up soon from the shuttle driver. Ashlee did a fantastic job and is a great representative of Feldmann.Kelin assisted me in paying for my service and had my car pulled around. Again, this is a pretty standard process, but he did it quickly and with a smile. As soon as we settled up, he thanked me for my service and shook my hand. I left feeling very good about choosing Feldmann. This was my first trip to Feldmann and they have secured my business for the future.

vix500

Apr 28, 2013

Zac is a friendly, knowledgeable and energetic young man who knows his Nissan vehicles extremely well. He put a deal together for us in less than an hour one day and we drove our new vehicle home early the next morning. The complete staff, from Zac, Gary on through the finance, accessory and detail departments, made our car buying experience EXCEPTIONAL!

BenDriving

Apr 23, 2013

Katie is fantastic! She makes you feel comfortable in your buying decision without the pressure. Brandon too made the whole process easy and stress-free.

Kelleylou70

Apr 23, 2013

I started with the Buick dealer and they couldn't service the vehicle at the time. I stopped in at Feldmann Nissan and Christopher Chandonnet got me in right away. He and the technicians were friendly and got the job done in record time. I will go to Feldmann Nissan every time for future service needs.-Kelley Stangler

reallypositive

Apr 11, 2013

I have been a customer of Feldmann's for several years, following other less satisfactory experiences at both Minneapolis-St. Paul Nissan dealers and independent garages. Feldmann's is simply a different and far better class of service and execution. Work that is needed and promised is completed as promised, on time, and at the cost estimated. I have been particularly impressed with the service advisors who are more alert, informed and concerned that any others I have dealt with in the past. I have worked very closely with Rick Mize, who is without exception excellent. From time to time schedules have dictated that I work with others, who have been most helpful and purposeful. One who deserves mention is Ryan Dwyer. I recently had a problem with the ABS sensors on my wife's Maxima. The solution was uncertain, as the condition would not be known until the repair was undertaken. Ryan was careful to spell out what was likely, but what was possibly a very extensive repair. Fortunately though significant, the repair was not as extensive as feared. Regardless, Ryan's manner was thorougly professional and helpful.I recommend Feldmann's to many, including those looking for new or used vehicles. I have both purchased vehicles and used the excellent service of Feldmann's, and my recommendations are based both on this experience and the former really regretable Nissan dealer experiences.Bob Anderson

nealjay

Apr 6, 2013

My wife and I recently bought a car at Feldman Nissan and we both agreed it was absolutely the best car buying experience either of us has ever had. Phil was amazing. There was never any pressure but at the same time he was very assertive (if that's the right word) in letting us know what our options were. The price was very fair but there wasn't the stereotypical back and forth and then getting a manager. It was all so reasonable. We never had to wait excessively but we were never rushed. Everyone we had any kind of contact with was outstanding from the front receptionist to Amanda, to J.R. and ofcourse Phil. We will absolutely recommend Feldman Nissan and look forward to dealing with them in the future!!!!

cdechantal

Apr 4, 2013

Kelin was extremely helpful in not only diagnosing the issue, but working with Nissan in order to get the "good will" warranty covered. He was very helpful and I would recommend him and the dealership anytime.

samirforpeace

Mar 21, 2013

Abbes went above and beyond to provide me with all information I needed, he has excellent customer service skills and a very friendly person.I would definitely purchase my next car from him and refer my friends and family to him.Thank you Abbes!

drowins

Mar 19, 2013

Abbes was great with the entire transaction. He answered every question I had, and gave me a great price on the new 2013 Maxima. I arrived at the dealership at 5 pm, drove off with the new car by 7:30!! Will refer everyone I know in need of a new car to check out Feldman Nissan and to talk to Abbes.

tambri2

Mar 18, 2013

Jim was great to work with. I was purchasing a new vehicle because of an accident I had with my previous Nissan. He was very understanding and helpful which made my bad situation so much better to handle. Very happy with Jim and I would highly recommend him!!

Hoppe110

Mar 16, 2013

Overall experience was great. Initial salesperson was a bit pushy, but ultimately brought the price down to where I wanted it. Accessory specialist and finance manager were great, very open and honest about what they had to offer.

Jlomheim

Mar 10, 2013

I can't say enough great things about Feldman Nissan. Their customer service is the best; seriously. They take the time to understand what you need but are also able to get you what you want. Abbes was amazing to work with, he is the perfect person to guide you through the front lines of buying a car; knowledgeable, thoughtful, respectful and kind. He stayed late to show me how to use all of the gadgets and made sure that I was 100% comfortable before I left. To top it off he followed up the next day!Amanda was great! Her approach to accessories is refreshing: honest, upfront and funny.Once I was set on a car JR took over and was fantastic. He has amazing experience and was really fun to talk with. Feldman is a unique place in that the customers love it but so do the employees. I've been a customer for 3 years and will continue to come back. I cant help but insist everyone I talk to about cars knows there is no other place to go.

natehouse

Mar 7, 2013

This dealership was very friednly, professional, and eager to make the sale. They gave me a good price for my less than perfect trade in vehicle, and have great leasing options.

rlao2684

Mar 7, 2013

Mark and JR were very friendly and professional. They were "on it" in finding the vehicle that can work for our family. Amanda is amazing and very product knowledgeable.

mahmoudbaali

Mar 5, 2013

Abbess was well informed about the car we bought and responded quickly to our needs. He was friendly and professional. We would recommend him to our family and friends .Thanks, The Baali's

BSZ74

Mar 4, 2013

I called and spoke to Abbes because I had a question about the heater in the car on a car I purchased from him. He told me to bring the car in at my convenience and they will take care of the problem. When I took my car in I went looking for Abbes and he met me at the Service center and got me checked in. The heater was fixed within a shot period of time and while I was waiting Abbes kept checking on me to make sure I didnt need anything while I was waiting.I really enjoy dealing with Abbes and all the team at Feldmann, they are all very friendly and knowledgeable. I highly recommend Abbes and Feldmann to anyone looking to buy a car.

julie4191

Mar 4, 2013

I did review and then it asked me to register and I lost my whole review. Last Tuesday I googled Nissan and Feldman came up. Went to dealership and met Abbes. He patiently listened how I happened to be there. Story being I had just returned from Florida where I had rented an Altima. I absolutely fell in love with this car. Since I was in the market for a new car this was a great experience. He listened and we looked through all the options. Allllllll the options. I told him I would be making my decision in a week. On Thursday I was talking to financial advisor and he told me the best day to buy a car was last day of month so I left him and went back to Feldman and Abbes met me like an old friend and again helped me come to my altimate (Altima) decision. Great salesman, great dealership. Shuttle service to airport? Crazy! Love it! Great support staff. Really felt connected to Amanda and Troy. The whole experience was incredible!

bgjokela

Mar 3, 2013

My husband and I really enjoyed working with Abbes Khaouni as we considered which vehicle to purchase! Abbes was very knowledgeable and professional. We had considered buying our Rogue months ago, and Abbes patiently connected with us periodically to see if he could be of assistance. Everything went smoothly at Feldmann's! Between Amanda Black, Troy Keller, and Abbes Kahouni's experttise we were very fortunate! We would strongly recommend dealing with Feldman's and working with Abbes!

Glendel

Mar 2, 2013

Ashlee is always welcoming, friendly, and smiling. She is always respectful and is truly genuine. Will keep coming back.

amirou3

Mar 1, 2013

I had a very good and productive experience ! the sales men who help me gave me all the informations a needed to know about the car I would like to buy and i 'll be back .

Annalisa

Mar 1, 2013

I took my car in for an oil change, which was OK. It took an hour and that was hard because i have a two year old and a newborn. An employee told me I needed new wiper blades (which honestly are in great condition!) and that my lower radiator hose was leaking and needed to be replaced. This was no inexpensive fix. I took my car into two other places and they both said there was NO leaking at all!! Either Feldman Nissan was being dishonest and looking for some extra money to make, or they made a mistake in records between cars. Because of this I will not take my vehicles here any longer.

Breanna91

Mar 1, 2013

I had the best experience at Feldmann Nissan and my sales man Jim Hayes was excellent. He explained all my options and helped me find a ca that was the perfect fit! I will definetely go back to Jim again as we'll as give him a great reference.

Cdbn55

Feb 28, 2013

My experience here was great. I was immediately greeted by Jesse Nelson and made to feel welcomed. Jesse helped every step of the way. I love my new car and recommend Jesse Nelson to everyone!

Dansue

Feb 28, 2013

What can I say, Jesse went above and beyond what I expected from a service department. I couldn't be happier with the treatment I received. I would send everyone that I know to him

dhd1988

Feb 28, 2013

I was looking to buy a 2013 Pathfinder at a dealer near my home and had less than positive experience (with the dealer. I loved the car). A friend recommended I visit Feldmann Nissan, and in particular, Katie Sherman. What a breath of fresh air she and the entire Feldmann staff were. Friendly, fair, knowledgeable, responsive. I usually HATE the process of buying a new car, but Katie and the Feldmann staff made it actually enjoyable. So much so that I'm actually considering having my Pathfinder serviced there, even though it's a long way away from our home. Even though I only spent several hours with Katie, I consider her a friend and have been going out of my way to send others down there for their next car. Thanks, Katie and Feldmann, for the best car-buying experience I've had.

hazelalcantar

Feb 28, 2013

I had a great experience at Feldmann Nissan.Thanks to Ryan and Christian. Good Job. I always get great service at Feldmann Nissan that's why i prefer getting my car services there than any other place.

JESSENELSON

Feb 28, 2013

I've bought 5+ brand new cars in my lifetime and working with Jesse was the best experience of all BY FAR! LOVED the two Altima Coupes I owned (one was totalled and I IMMEDIATELY returned to Jesse to buy the same exact car two years newer). I would buy from him a MILLION TIMES OVER! I now drive a 2012 Cadillac SRX4 and EVERY DAY I miss the functionality of the Tech/NAV Package that was on the Altimas. Cadillac's package is archaic/barebones. Jesse made shopping, test driving, asking a million questions FUN!

Jose Marcos

Feb 28, 2013

My Maxima has over 200K with the help of everyone in the Feldmann Nissan Service Center. My service advisor Ashlee has been extremely nice, and even more helpful when explaining what is going on with my super old car. She does the little things that makes the experience that much better. Whether its an oil change or a major repair, I know that my rusty gem may not look the best, but will run like Forest Gump. Thank you for keeping me on the road. Jose.

Mikeg12

Feb 28, 2013

From the moment I met Ashlee Carlson, I knew that I was in good hands. I truly felt that she was actually looking out for what was best for me and the maintenance of my vehicle. Ashlee took great care in making sure I was happy with whatever I chose and worked very hard to make sure that I was received the best deal for my car I could achieve . She was a pleasure to work with and made what could be a negative experience into a positive one. Thank you!

mjerde1966

Feb 28, 2013

My overall experience with Feldmann's was fabulous. I worked with both Ashlee Carlson in service and JR Gonzalez for my extended warranty. Ashlee was very approachable,professional and accommodating. JR Gonzalez was by far the most polite and respectful Business Manager I've ever worked with. The new dealership was impressive and I loved the fact my car was detailed to perfection when I left!!

RRC1026

Feb 28, 2013

Jesse is the one and only reason I decided to lease with Feldmann. I couldn't be happier with him or my car! You have a terrific staff and Jesse is one of the best! His patience and professionalism i.s honorable

ScottyCameron

Feb 28, 2013

Jesse Nelson is the type of guy you would want to meet at Oak City for a drink. A real class act. I would recommend Jesse to anyone. I have known him for a long time and I will not buy a car from anyone else.

Tapratt

Feb 28, 2013

Jesse Nelson was an absolute pleasure to work with. He took time to explain everything to me in detail. Jessie's level of service will keep me coming back!

tduick

Feb 28, 2013

Jesse was fantastic!!! Came off as a trustworthy guy and felt like I knew him for years. Will never buy a car from anywhere else :)

cfpc2010

Feb 27, 2013

Jim was honest and ill definitely be back. Thank him for his expert services. I will refer my friends to jim every chance I can.

dmbauer12

Feb 27, 2013

I had a great overall experience at Feldmann Nissan from the moment I walked in the door until I was driving out of the lot. Ashlee Carlson was very friendly and provided information and updates while I waited. I knew exactly what was being done to my truck and why it was being done. I couldn't argue with the amount I payed comparative to other dealerships and I was happy with the car wash as well! Overall a great experience!

dwalker56455

Feb 27, 2013

Over the years my friends and family have purchased dozens of vehicles from Jim Hayes. He is an absolutely amazing person. I don't even consider him a salesman, as he has never "sold" me anything. He has always assisted me in buying exactly what I want/need!!! I will continue to buy vehicles from Jim Hayes as long as he continues to sell them.

jackbubbant

Feb 27, 2013

Jim Hayes is an exceptional salesperson. He has went out of his way multiple times to ensure that my buying experience was perfect. Thank you Feldmann Nissan for having such an excellent staff member. Jim Hayes is a great asset to your company!!!

klc88

Feb 27, 2013

I had a wonderful experience working with Jim and Feldmann Nissan. It was the first time I've bought a car so I was nervous but he was extremely helpful and answered every question I had. He made me feel comfortable and even took the time to go over every option and scenario with me. I couldn't be happier with my purchase or with Jim!

Pskj9602

Feb 27, 2013

Ashlee is such a considerate service advisor and I would hesitate for a second to recommend her to my friends and family. She is the pride and joy of the service area!

Talia8

Feb 27, 2013

Phil provided excellent customer service when I was buying a new car. He listened to exactly what I was asking for in a car and made sure I could get the car at a price I could afford!!!

wtrevick

Feb 27, 2013

Katie was a delight to work with. She was great at LISTENING to our needs! Something we found lacking at other dealers. Her attitude is all about helping to meet your needs by listening, getting a clear understanding and then finding the right vehicle, right price, and best terms. She's great at doing what's best for the customer. We will recommend Katie to all of our friends and family if they are looking for a new or used vehicle. We're confident that she will take great care of them!And - we love our Murano!Bill & Deb Trevick

jbushard

Feb 26, 2013

This is my third vehicle with Feldman Nissan and they have all been excellent experiences. I am treated respectfully by the sales staff and service always calls to find out what my service experience was.

MrFreeway

Feb 26, 2013

I have been a customer of Feldman for quite some time and have had 2 back to back Maxima leases. Recently, I have had the pleasure of dealing with Jesse and re-visiting the Nissan brand from a 6 year absence. I have always experienced a high level of professionalism with Feldmann and Jesse is certainly carrying on that tradition. His knowledge of the brand combined with a courteous demeanor definitely has me thinking of driving Nissan's once again.

Bitzy1

Feb 25, 2013

I bought a new Rogue from Katie Sherman. Katie was excellent to work with and made the overall experience of buying my car a pleasant one. Katie was informative with all the vehicles I looked at and helped me choose the best fit for me. I would definitely buy another vehicle from her and would not hesitate to refer anyone to her!

Eikeler

Feb 25, 2013

Every time I need assistance with a Nissan accessory Amanda is always a pleasure to work with and gets me the parts as quick as she can. I highly recommend feldmans for any service they are a great dealership from top to bottom.

MaRyia

Feb 25, 2013

Katie was very helpful in helping me find the right car for my family needs. I enjoyed my overall experience and will definitely work with Katie for my next Nissan.

mourados

Feb 25, 2013

i own a mercedes- benz ,i did have a good experience with the service i would like to thank abbes for helping me get the car serviced at fielmann nissani would refer my friends and family to fieldmann dealership

39bobby

Feb 23, 2013

Abbes is a very good and kind man, received me very kindly and showed me all the available models and help me in finding the best model which will be suitable for me.

DianaSullivan

Feb 21, 2013

This is my 5th vehicle from Feldmns, I keep returning because the customer care has been excellent, I have had 2 mercedes and three nissan vehicles, same customer care, and I was worried that because i went from a mercedes to a nissan it would not be the same customer care, but it was excatly the same! My last salesman Phil talked me into buying my new car, was there for an oil change and just wandering around, and he could see i did not like my currect vehicle (Rogue) and I said that i like the Murano he said lets change...I did. I especially had great service from Jennifer Logan excellent organizational skills, and communication! Ashlee Carlson has helped lately another great organized person, thank to everyone who helps make Feldmans a great comfortable place to buy or lease a car!

dsweet

Feb 21, 2013

Great experience. I bought 2 cars from Jesse. Very nice with a positive attitude, not pushy, gave us time to look and get a feel for what we wanted. I recommend him to anyone that asks about dealerships.

oscarm43

Feb 21, 2013

Phil assessed my situation, provided me with viable options, answered my questions, and in general was very helpful. From what I gather that relationshp will continue. I will recommend him to my friend who may be in the market soon.

teammorrison

Feb 21, 2013

Zac was very helpful in getting the deal put together for me. Least painful car purchase that I have made to date. There was zero pressure working with him. Worth the time and drive.

wabn04

Feb 21, 2013

I have known Jesse for awhile, and he is an extremely honest individual, so when the decision time for a new car rolled around, I knew immediately who to go to. His advice is honest and genuine and I appreciated him not only directing me in the right direction for a new car but teaching me along the way. I ended up buying a car I am extremely happy with and I recommend his car leadership to anyone looking for a car because I am very confident he will point people in the right direction. He made me extremely confident with my decision, and I know I look good driving down the road!

minig

Feb 20, 2013

Our experience with buying a new car was great with Phil leading the effort!! His experience was valuable for all my questions! His friendly manner makes stopping back a pleasure.

Ponch

Feb 20, 2013

The new car buying experience with Phil was great, every step of the way. Appreciated his professionalism and experience. Will definately find Phil when we are ready to purchase again. He is a great asset to your organization.

CoatesCush

Feb 19, 2013

If you need to lease or purchase a car, then go see Phil Trovato and Feldmann Nissan. Phil is fantastic. He walked us through the car selection and purchase process with class. He laid out our options and then made thoughtful recommendations. Contrary to certain salesman stereotype, he was never pushy or overbearing. It certainly explains why my in-laws recommended that my wife and I visit with Phil and Feldmann when our 10 year compact died on the side of the road. Phil was a great partner in the purchasing process. We knew at every step that he was working hard to make sure that we got a great deal.

Jmarcott

Feb 19, 2013

I purchased a 2007 Lincoln MKX on February 18,2013 from Feldmann Nissan, My experience was very good, the sales person Katie Sherman was a delight to work with, she was very personable and she showed great customer service she was very easy to talk to and she understood what my goal was to purchase the vechile. She made sure that all my needs were met in a timely manner. I was able to purchase the SUV the same day and she made sure that no small detail was overlooked. I would recommend Katie and her team to anyone looking for a new or used vechile. It has been several years since I purcharsed a vechile and i was nervous about the whole process, I was matched up with a sales professional that understood my needs and I was at ease in Kaite's care. She is a great asset to Feldmann Nissan.

katdegidio

Feb 19, 2013

I came in looking for a car and mark helped me he was very helpful understand my needs he was such a great salesperson he didn't make me feel like a customer at all I felt like I've known him for a long time. I wasn't looking to purchase that day however I told Mark that I was looking for he called me the next day and the car that I really wanted came in so we took it for a test drive I loved it and I purchased it from him.I have to say it was the best experience I've ever had purchasing a car I have recommended quite a few customers to him and they have all been very pleased with his service in his professionalism. thank you again mark my next purchase I will be coming back to you!

Lolobeaner22

Feb 19, 2013

Ashlee was so thorough, helpful and kind.It makes me realize that I will come back for future service.Thank you for the top notch service.

pflewis

Feb 19, 2013

Abbes was a perfect gnetleman and so kind to work with. I am a widow and this was my first experience leasing a car without my husband. Once I explained that to him and how I needed everything made very clear to me he was extra kind, caring and concerned that I had all my questions answered and everything about the new car explained in very clear terms. I would highly recommend him to anyone for his classiness, knowledge and caring manner. Thanks for a great experience at Feldman. Patty Lewis

r_lidstrom

Feb 19, 2013

Mark is great to work with. He understands the business and is always looking out for the customer's best interest. I was inquiring about trade-in options and he quickly responded with different ideas that would work for me. I appreciate his kind demeanor and extensive knowledge. Thank you for be awesome Mark!

Mrngglry98

Feb 18, 2013

Jim got me every deal possible! I have worked with Nissan for years without issue. They always give me good cars, and they help me maintain those cars well.

scp12

Feb 18, 2013

Jesse did a fantastic job of listening to what I was needing in my next car, and with Troy's fantastic way with numbers I was also able to get some of the comforts I wanted! Great dealership with fantastic employees.

chacha0304

Feb 17, 2013

This is my 4th car from the dealership. I worked with Mark this time and it was the best experience I have had. He is friendly and detailed without the typical salesperson pushiness. Definetly see Mark when you are looking for your next car/truck. He fit me in the Altima which fit both my car needs and financial needs without any pressure.

debdrv

Feb 17, 2013

Amanda was extremely kind and helpful with her duties. She comes to the customer after they agree to purchase a vehicle and explains other offers that are available. She doesn't push to make the purchase, rather she informs them we can put into a wish list for future. She has the knowledge and training to do her job effectively and has a very good attitude towards all customers.I thank Amanda for her assistance!

jbmn14

Feb 17, 2013

I've known Jesse for several years now. We first met Jesse shortly after the birth of our first child as we were car shopping. Jesse connected with us right away and was so easy to work with. He didn't pressure us - he understood our needs and knew that we were long-time Nissan owners and Feldmann customer. It was the easiest car buying experience I had ever had (he even rocked our baby for us while we went on a quick test drive). I can always count on Jesse to be there when I need something either from a service or sales perspective...He is customer focused and a fantastic asset to Feldmann Nissan. Now that Jesse is in Service, We hope to continue doing business with Jesse and Feldmann's for many years to come.

JoeGron

Feb 17, 2013

I had the pleasure of dealing with Jim Hayes this summer while shopping for a new car. He and everybody at Feldmanns made buying a new car an easy and fun process.I would highly recommend them!

JeffB_Mpls

Feb 16, 2013

First I must say that the people and the service at Feldmann are always congenial and helpful. The facilities are comfortable and have free coffee, cookies, and even complementary shoe shines and manicures for those interested. I've had issue with my iPad connecting to their WiFi. It shows a strong signal, but for whatever reason I can't get data to flow...even bring up my email. I tried several different apps, and even tried the same with my Android phone....but could not effectively use their wireless. I conversed with other customers who have had similar issues. Not really a huge problem as I always bring a book as a backup. My primary issue/complaint (and I don't think this is necessarily a unique Feldmann trait) is their ability to find problems every time I come in for a simple service. I just bought my car (2010 Maxima) from them 4 months ago where there was "full inspection" done before finalizing the sale. I come in for a 1000 mile inspection (free of charge) and a $15 oil change, and the first thing they find is my battery is really bad. They said it's so bad, that they had to jump it to get it back into the service area. This is concerning only because in the 4 months I've had it, it NEVER failed to start, even at -10 below C. Yet I start it and drive it in without a problem, and they say it wouldn't start when they went to move it. Hmmmm. They replaced it for a mere $200 that they discounted a little for me after I referenced a service coupon online. Second, they say my tires have dangerously low tread wear. Another wow....they weren't dangerous 4 months ago when they sold it to me. Now they want to put 4 new tires on with options starting at $1000. I passed on the tires (as I know I can get the same ones quite a bit cheaper elsewhere), but I did get the battery so that I didn't have my car die the minute I leave their dealership. The battery did come with an 84 month warranty which parallels the warranty I purchased when I bought the car, "so I got that going for me....which is nice". I get that dealers have to make a profit. I mean, who's gonna pay for the shoe shine guy's time, right? My problem on this particular visit (though again, not a unique up-sell dealership experience) was they just sold me this car in October...and amazingly it already needs $1500 worth of work, and all on stuff NOT covered by the warranty I purchased. It's possible my use pattern might have influenced the battery being run down and my tires getting to a concerning shallowness, but again...never had issues with tire slippage or my car starting before I went in to see them. Again, this is not unique, as I had the same experience at a Honda dealer for my 2005 Odyssey. Lucky for me, I know a nice an honest guy who does work out of his garage that has done fantastic work for me and my extended family. He even tells me if the work should be covered under warranty by the dealer. He will be my first stop every time I need work done.

Jegeland

Feb 16, 2013

I have been a customer at Feldmann since 1996 and have worked with Jesse Nelson for several years on my last 2-3 car leases. He always seems to know exactly which car and color I'm looking for without even asking. He never tries to push me into something I don't want or can't afford. He shows me the little details in, on or about the car that I probably would never find on my own. He makes that transactions quick and painless. I'm very comfortable with Jesse. I like that he makes follow-up calls to be sure I am happy with my car well after the transaction has been completed. I've worked in some form of Customer Service all my life, including sales. Jesse is the epitome of Customer Service in my book. He's very professional and respectful while still making me feel like an old friend. Even when I come in for service, if he sees me, he'll come and sit and chat for a few minutes. I hope Jesse never leaves Feldmann. Thank you, Jesse.

JoseHanson

Feb 16, 2013

In looking for a new car I visited about a dozen dealers in person and another half-dozen online. Surprisingly every single one of the dealerships was good and so were most of the sales people. Obviously the business of cars has greatly improved over the years. Still, Feldman was markedly, unexpected, better than all the others. The showroom itself is bright, happy and welcoming, the cars are nicely displayed, and I was warmly greeted, made to feel at home, and given immediate, informed assistance. Just as importantly, I was allowed time to look over the cars on my own without more assistance than was needed. I finally bought a car from Katie Sherman because it became clear right from the start she knew the cars, and after listening to what I was looking for -- listening is almost a lost art these days, but Katie is an expert at it -- she was able to give me valuable, informed advice that assured I got the car I wanted to own, not necessarily the car the manufacturer or dealership most wanted to sell. Time (and further research after I bought the car) has shown everything Katie told me was correct and her advice was right on target. Without her help I would have bought a VW or Toyota, and ever time I see one of the other models I was considering I appreciate all over again the help Katie gave me in making the right choice. It's people like her who set Feldman apart from other dealerships, as good as they may be.

markheinsch

Feb 16, 2013

Jesse helped me with everything that I needed while looking to buy a car. Even thou I decided to buy something else, I would recommend jesse to anyone that I know.

sryerse

Feb 16, 2013

Feldmann Nissan, and Katie Sherman in particular, were a very pleasant surprise to me. I had worked with a different dealership (and a different manufacturer) for over 15 years. It was a large leap of faith for me to switch both. Katie invested the time to make me comfortable and ready for change. In addition, the other people I came in contact with were both knowledgeable and solicitous.

adam13

Feb 15, 2013

Ive been leasing cars at Feldmans for 6 years now and Jesse has made it a smooth process every time. Its nice to know that when I do stop in for servicing my vehicle (not often) that he remembers me and my wife as if we were friends for life. Hell always inquiry about the car, my job making you feel unique like youre the only customer around. Even if hes busy with other customers and I ask for him hell still make a point to stop and at least shake my hand and say hello. Now that hes in the service department Im looking forward to working with him again when stopping in. I enjoy Feldmans as my dealership of choice and that there are thoughtful employees like Jesse that work there.Thanks for the service,Adam Kinkel

bobnorb

Feb 15, 2013

I have both purchased and leased my vehicles for going on 20 years with Feldmann Nissan. During both the sales and service portions, both Rick Mize and Jesse Nelson are two reasons I continue to come here. Rick has been consistent with his review and follow though, while Jesse always takes the time to make sure that our experience is nothing but top hat. Now that Jesse has moved into service, I and my wife (who is now also a customer) always look forward to having our three month service visits. What was once a drudgery (taking your car in to be serviced) has now become a rewarding and fun experience. Bob & Deb Norberg

Cmaed777

Feb 15, 2013

We just leased a Rogue from Katie Sherman, she was incredibley friendly, knowledgeable, patient, no pressure sales person. I was very happy with every aspect of the purchase and I will be back to purchase my next car!

Dgauth12

Feb 15, 2013

Even though I haven't baught from the Feldmanns yet. There service was amazing. Zac helped me test drive some cars I'mThinking about in the future. It goes to show you you can get great service without having to buy a car on the spot. They evenGave me a free oil change!

dnorberg

Feb 15, 2013

My husband and I love getting new cars at Feldman and having them serviced there as well. We are always greeted promptly, and Jesse Nelson goes over and beyond to not only make you feel comfortable, but to get your car serviced and back to you in a timely manner. We love working with him for all of our cars. We have never had a bad experience and we enjoy our visits. I would highly recommend anyone getting a car at Feldman's - through Jesse Nelson.

Eckertk

Feb 15, 2013

Amanda was awesome, we fell in love with a car that was on hold for another buyer that was due in that night, & lucky for us...Amanda said she would call us if it fell thru and it did! she called us immediately and we got the car we wanted! No high pressure sales, fair price and excellent service. We love coming back to get the car serviced as the service dept is equally as great to deal with and we always get to say hi to Amanda when we stop in.

jbrandt

Feb 15, 2013

Jesse and Katie have given me the best customer service. I have leased two Nissan Rogues from them and they both have made the process easyfor me. I leased my first Rogue from Jesse and then when I came in to redo the lease, he introduced me to Katie Sherman. Katie helped me with the second lease. I use Feldmann's for my service too and the whole department is just great.

Kmcguire13

Feb 15, 2013

Our buying experience at Feldmann was so positive that I don't plan to go anywhere else when we are car shopping in the future. Also, Jim Hayes was great to work with and met us where we were at. We loved the experience and are enjoying our Rogue!

mahagonybh8

Feb 15, 2013

I 've been a repeat customer of Feldman Motors for approximately 19 years. These are the things I particularly like: 1. negotiations were not painful/or pressuring 2. I'm able to discuss by phone the bulk of the sales in terms of what i want/need and price 3. courtesy and respectful of my time 4. Jess is/was very professional 5. honest 6. maintenace service is/was explained carefully 7. availibilty by phone after the deal is completed 8. follow up, Extremely important to meNot only would I recommend Feldman but Jess in particular.

mdojet

Feb 15, 2013

This is my second car that I have purchased from Feldmann and its been a fantastic experience. No pressure and no stress experience! I have already recommended to friends and relatives. Philip Trovato is a great sales associate. He made it a smooth buying experience from start to finish!

amylea

Feb 14, 2013

Jesse knew my requirements for the payment and did what he could to make that happen. I was really happy with the service and responsiveness of the sales team. The experience was a good one (even if I did get hail damage as soon as I drove it off the lot!).

baseball88

Feb 14, 2013

I recently visited Feldmann's Nissan and leased a new Altima. I was considering some options with the lease and ended up having a wonderful sales experience with Amanda Black. She walked me through ever aspect of the sales process and left me feeling as a valued customer. Thank you Feldmann's & thank you Amanda!

CarriH

Feb 14, 2013

Phil was wonderful to work with. He was very friendly, easy to talk to and very knowledgeable. He listened to our needs and answered all our questions. He was able to get me into a new leased car at the price that I wanted. Phil made the experience enjoyable.

coreenmishler

Feb 14, 2013

Mark was very professional and knowledgeable about all the vehicles. That is why I bought my Altima from Mark. I let anyone I hear in the market for a new vehicle, to give Mark a try.

Jamiepratt

Feb 14, 2013

I have leased several cars from feldmanns. I have worked with Jesse on my leases and he has been so helpful and knowledgeable about all the cars. Jesse goes out of his way to make sure all your questions get answered. He will also help set up any service appointments needed.

JEKomarek

Feb 14, 2013

My wife and I were open to a trade in of a previously purchased Nissan at Feldmanns. We so appreciated the listening and "EXTRA" time he provided for us as we researched various cars. We felt a strong commitment to our relationship and will continue to do business with Jim and the Feldmann team.

mas3126

Feb 14, 2013

I purchased my new Nissan Ultima just less than a year ago. I have been extremely happy ever since. Purchasing a car (espeically a new one) can be a stressfull time. However, working with Katie (Sales Rep) was a positive experience. She was fun to be around and knowledgable about the vehicles. She made the entire experience a very pleasant one (even during dreaded negotiation!). Katie seemed genuinely happy for my purchase. Everytime I could back to the dealership for an oil change, I always stop in to say hi to Katie. She, of course, remembers my name!Keep up the good work!

mjfrey1092

Feb 14, 2013

Phil is fantastic to work with - made the experience enjoyable. Great personality and great follow-up. And Amanda is very helpful with accessories and answering questions. No high pressure - just a good deal and good people.

smarti0418

Feb 14, 2013

Mark did a great job finding us exactly what we wanted and in the price range we wanted to be in. He was very courteous, friendly and easy to get along with. We really appreciated that he did not use a high pressure approach, but listened to what we wanted and then worked to provide excellent customer service. Mark always worked in our best interest and made our buying experience fun and effortless. We have already given his card out to friends and family.We highly recommend Mark Leuthard and thus have a very favorable impression of Feldmann Nissan and Imports..

smiten

Feb 14, 2013

First of all, Feldmann is a top notch dealership! I've been a customer for many years and have always been treated with the utmost respect and friendliness. Jesse Nelson is one in a million! He truly understands the meaning of 'customer service'. He goes above and beyond to ensure you are satisified with your purchase, service, etc. When back at the dealership for service, he always checks in to make sure the vehicle is meeting expectations. I had a car accident one Friday evening on my way home; I was close to the dealership and took my car there. Jesse was working and it was closing time by the time I arrived. He stayed and arranged for a car rental and ensured I was okay; he assured me it was okay to leave my car for the tow truck to pick up the next day before leaving for the evening. He had personal plans but insisted on staying to help me. I will never forget that he put my needs first above his own plans. Jesse is an exceptional team member with a positive, can do attitude, puts the customer first and does what he can to make the Feldmann experience a great one with absolutely no pressure. Feldmann Nissan is very fortunate to have Jesse. He represents such a wonderful dealership and I hope is recognized for his dedication and efforts. The service department at Feldmann's is also exceptional. Their friendiness, technician thoroughness, service department appearance, it's all just wonderful! What a great team!!Thank you,Sue Iten

Trukk

Feb 14, 2013

I brought in my truck just for an oil change. Even though I had a simple service job I was still walked through multi point inspection and everything that would be covered. Ryan help me swiftly and accurately and definitely will be using him and this dealer again.

warrenw

Feb 14, 2013

I'm on my 3rd Nissan from Feldmann's now and the service and attitudes given off by the staff are mostly the reasons. They are always friendly, curteous and helpful. Jesse is especially so.

lent3039

Feb 13, 2013

I traded in my Nissan Altima that I bought from a different dealership. I had a bad expereince at this other dealership so I decided to give another Nissan dealership a chance. I came to Mark off a recommendation. I purchased a Nissan Rogue. This was by far the best buying experience I have ever had. I left feeling that I was listened to on what I wanted from my new vehicle and where my payments should be. I came with a very upside down auto loan and was able to lease my new car. Recently last weekend we had some pretty bad Minnesota Weather and I was driving my friends back from a long road trip. Everyone kept commenting on how well my car was driving and how safe they felt.I will definitely be back when my lease is up to get another Rogue.I also want to state that I have been to the service department about 3 times so far for oil changes and a tire rotation. The staff is always friendly, service is quick and I am able to use competitor coupons which is always a plus.

nickij2000

Feb 13, 2013

From the time I decided to lease my car, not only did the process move faster and smoother than I could have imagined, it was actually FUN! I drove up from Rochester to the cities when there was a Nissan Dealership here in town. Mark had everything ready to go just like he said he would. Everyone I met there was so friendly and helpful! Mark took me out to my car and went through everything very with a fine toothed comb answering any questions I had and more. He even set my clock and showed me how to connect my phone to my car! I have never has such friendly and helpful customer service. I would most definitely recommend friends and family buying a car to meet with Mark! I am beyond happy with my experience and it's so good to know there really are people in sales that care! I will be back when my lease is up for sure!

Paetznick

Feb 13, 2013

We leased a Nissen Sentra for my daughter from Katie Sherman. Katie is so easy to work with and has a lot of knowledge about the Nissen cars. I also enjoy bringing the car in to Feldmann Nissen for tune ups . Great location and the service people make it easy. I recommend Katie to my friends and would like to work with her again.

Ripcurl518

Feb 13, 2013

I was in recently and Ashlee was the Advisor that helped me. She was very professional and friendly. I will continue to get my car serviced at Feldmann Nissan and I would love for Ashlee to be my Advidor once again.

sdaven

Feb 13, 2013

Working with Jim was the best experience I've ever had buying a car. He took the time to listen to what we were looking for and then showed us several cars that fit our needs. In the end we found a car we loved at a great price!

shareedavenport

Feb 13, 2013

Before getting my Nissan Murano I was stuck driving around a tiny honda and it was absolutely impossible to fit all of my babies stuff into my car. Jim found me an amazing car with the perfect amount of storage for all of my (now toddlers) belongings, I can even fold the seats down if I need a bigger trunk! It has seat warmers, a digital screen that tells you what is playing on the radio and so many more awesome things about it! Jim really did find me the PERFECT car that was in my price range and I couldn't be happier!

TerryPatterson

Feb 13, 2013

We have had a (new) Nissan Altima for almost a year now. We have had several visits to the service center, and been taken care of by Ryan Dwyer on most occasions. The customer service level has been exemplary on each occasion... I would not hesitate to HIGHLY recommend this dealership to anyone. TERRIFIC JOB !!!

warrencoe

Feb 13, 2013

This is my second Nissan Maxima from Feldmanns. Katie Sherman was very helpful. She was patient as I took two years to decide to buy. Katie and the manager were accepting of my offer. Thank you.

AnnMarieKo

Feb 12, 2013

Wow - had a great experience at Feldmann's and Jim Hayes couldn't have been more helpful. He was knowledgeable, professional, and efficient. Got us a great deal and we couldn't be happier.

BonnieHA

Feb 12, 2013

Our salesman Jim Hayes was extremely helpful and professional. We will definitely see him again and recommend him to our friends.

dmregan

Feb 12, 2013

I worked with Katie Sherman when I bought my Nissan Juke. The way she took care of me changed the entire way I felt/feel about the dealership. I am now a Feldmann fan, and I have referred friends to her. (I had a bad experience with the dealership several years ago which resulted in me buying a car on the other side of the city instead of at Feldmann, the closest dealership to me). If you are looking for a new car, definitely seek out Katie Sherman and definitely buy a NIssan!

JanOachs

Feb 12, 2013

Mark was very patient and did not push me to buy anything. He was amazing to work with and I would definitely recommend him and Feldman Nissan to my friends and family!!!

lsmith567

Feb 12, 2013

I have always found my experience with Feldman Nissan to be very positive. The facilities are comfortable and the employees are helpful and friendly. I took my Maxima in for service and was provided with an Altima as loaner, at no charge, while warranty work was performed. I discovered I was quite taken with the Altima and, as my lease was coming due, I returned to the dealership to negotiate a lease on a new Altima. I felt I received a good deal that met my needs.As I was wrapping up, my service writer happened through and asked how I was dong and why I was there. I was surprised he recognized me. I have been pleased with the Nissan experience, which has only been improved as a result of my experience with Feldman.Thank you for taking the time to inquire.

RachelNM

Feb 12, 2013

Each time I have worked with Ashlee it has been a pleasant experience. Ashlee always wears her smile to work which is a must in customer service!

rowdy456879

Feb 12, 2013

Great greeting and socializing skills. knows alot about every car from leasing it to purchasing to even doing a trade. Well Trained. Well Experienced. Greatest Dealer i've ever worked with, coming back just because of him.

sgisselman

Feb 12, 2013

I bought a 2012 Quest from Katie Sherman at Feldmann Nissan and i really couldn't have asked for a better experience. Katie was smart, knowledgeable, honest, personable, and just plain helpful. The Saturday i first looked at the car, i really wanted to drive it but i had my two small kids with me and no car seats...Katie said no problem! i'll bring them inside and get them hot chocolate and show them our play room! I was totally amazed and so appreciative, and i ended up finding the right car right on that test drive and buying it that morning.A very nice, clean, impressive dealership with capable staff who seem like they're working there as a CAREER, not just a job. I've now had experience with the Feldmann service department and accessories area also, and i've found everyone to be similarly committed and helpful.Thanks again for your help! I'm new to the area and am really happy to feel like I've found a dealership that i'll work with multiple times in coming years, and i'd confidently recommend to friends and family too.

sidneyBrd

Feb 12, 2013

Our car buying experience at Feldmann's was great and we couldn't have asked for a more upbeat, professional, and personable saleman as Jim Hayes. He definitely knows his stuff and is a great asset tot he Feldmann team.

ahlb0018

Feb 11, 2013

I should preface this statement by saying that it's been more than 4 months since we got the car, and I still think about how amazing it was to work with Phil. He was patient with all of the questions we had, and was more than willing to help me drive the best bargain we could. With end-to-end service like he and the rest of the team offered, I can find little reason to shop for a vehicle elsewhere. They're great.

bgloe

Feb 11, 2013

Great experience. I've had my Rogue for a little over a year and I still replay Phil's excellent advice to me in my head over and over.

CWick

Feb 11, 2013

Phil Trovato goes out of his way to make the car buying experience pleasant and painless. He is friendly, informative and takes the time to make sure that you are getting the best car for your family needs and lifestyle. He explained all the paperwork to me and got us on the road in no time. I had such a great experience that I have referred 6 others who have purchased cars from him in the last few months! Thanks again Phil!

doesattipoe

Feb 11, 2013

Abbes was very friendly and professional. He listened and did not pressure me into making any hasty decisions. I will recommend this dealership and Abbes in particular to anyone. Thank you Abbes.

dublivious

Feb 11, 2013

My wife and I were recently in the market to purchase a vehicle and upgrade her 2006 Nissan Altima. Feldmann Nissan had a vehicle that caught our eye online and we went in to check the car out. Our salesman, Harold did great job at explaining the vehicles features and benefits in laymans terms. We decided to purchase a 2010 Maxima. Herald did an excellent job walking us through the entire process. He was fair, the dealership was fair and we had a great experience with the entire staff. Thank you Harold and Feldmann Nissan. Ryan & Alisha Robbinsdale, MN

philduce

Feb 11, 2013

Extremely professional and helpful. Made me feel like I mattered and that he was doing everything he could to help me. Customer service was exemplary.

sniderka

Feb 11, 2013

We arrived at Nissan on a Saturday afternoon to look for a new truck. I then fell in love with the Xterra. We then spent the afternoon with Jim Hayes working out the details. I normally would not like to spend my afternoon at any dealership, but Jim Hayes was very personable and made sure that anything we needed was taken care of. We would see Jim again when we need our next vehicle. :)We worked with Amanda to pick out a few accessories. She was very easy to work with as well.

spiff

Feb 11, 2013

Had a great experience with Phil, he listened to our needs and fit us with the best car possible. Thank you Phil for the awesome service you provided.

wendykr

Feb 11, 2013

I left Walser to service my Altima with Ashlee Carlson at Feldmann Nissan and I will continue to do so! She goes out of her way to help me, by getting me in and out in a timely manner and making sure my car is washed and serviced. She always greets me with a smile and knows me by name when I pull in. I recommend Feldmann Nissan to all my friends and family. It is the place to go for quality service or friendly sales people.

zhaile3

Feb 11, 2013

I had a wonderful experience at Feldmann Nissan when I purchased my Rogue 2012. My salesman, Abbes Khaouni, gave me very helpful information, professional, and very friendly. This is my second Nissan, purchase at Feldmann, and I will be back when I need another vehicle. Every step of my purchase process was smooth, and with no surprises. I love my Rogue, and I will be recommend Feldmann Nissan to anyone that's looking for a great dealership expreience.

Arghy

Feb 10, 2013

He is a very good experienced knowledgable and friendly sales person. Listened to my concerns. He is the best, I really enjoyed working with him. Highly recommended.

auntpat

Feb 10, 2013

Service advisor Ryan Dwyer is simply the best: friendly, knowledgeable, prompt, and trustworthy. My husband & I purchased a Nissan Altima, which we love for local use and long distance comfortable travel. We also travel by air, and the perk of Feldmann's airport shuttle is very much appreciated. We pull in to the service bay, Ryan greets us by name, arranges the shuttle pick up, and takes care of our car while we're gone. It's one thing we don't have to worry about when we're away. All the shuttle drivers are friendly and professional, too. Thank you to a great service team!

marollan

Feb 10, 2013

Prompt firendly service by everyone including shuttle drivers. It was obvious that the employees liked working at Feldmann and it showed by the appearance and the way they treated each other and the customers. Way to Go!

molsrud

Feb 10, 2013

I enjoyed the excellent quality customer service while i was there. Also appreciate the customer service i will be receiving in thenear future With purchasing auto start.

sleuthard

Feb 10, 2013

My esperience there was great. I got a pedicure and everyboby fromThe salespeople to the pservive and parts people were all very friendly and helpful

DavidCPrindle

Feb 9, 2013

Professional and courteous interactions. Accurate information. Zac was patient and willing to explore a number of options with me related to the range I was considering for my interests and needs.

magicearly

Feb 9, 2013

I really don't like Abbes. He worked slowly (he typed with only two of his ten fingers). He didn't know much about the car we were buying. The back door child protect lock was on and he didn't know how to unlock it. He didn't go with us for the test drive. That's why I didn't give him a good rating on the survey. Then he called me to ask me to explain that. After I told him the reason, he told me, "YOUR ENGLISH IS BAD", saying something like he couldn't understand me and hung up on me. I know I was rude to give him a bad rating on the survey, but I never expected a hang-up on the phone. That's extremely impolite to me. Even if I'm not a native speaker and didn't give him a good rating, he should have never done something so rude to a woman like me. I was so upset that day and I called the front desk of Feldmann Nissan and reported that. I just want my voice to be heard. Then another person from Feldmann Nissan called me to say sorry to me... I was glad that it was not Abbes calling to say sorry to me because my English would be too bad to understand him.I really don't like Abbes. He worked slowly (he typed with only two of his ten fingers). He didn't know much about the car we were buying. The back door child protect lock was on and he didn't know how to unlock it. He didn't go with us for the test drive. That's why I didn't give him a good rating on the survey. Then he called me to ask me to explain that. After I told him the reason, he told me, "YOUR ENGLISH IS BAD", saying something like he couldn't understand me and hung up on me. I know I was rude to give him a bad rating on the survey, but I never expected a hang-up on the phone. That's extremely impolite to me. Even if I'm not a native speaker and didn't give him a good rating, he should have never done something so rude to a woman like me. I was so upset that day and I called the front desk of Feldmann Nissan and reported that. I just want my voice to be heard. Then another person from Feldmann Nissan called me to say sorry to me... I was glad that it was not Abbes calling to say sorry to me because my English would be too bad to understand him. One more thing that worth mention is that Abbes sent me an E-mail about this review but he didnt give me a link then he sent it with the link in a second E-mail. Hes not so detail oriented. Or maybe Im too picky. However, nobody was born perfect. I hope Abbes can improve himself in the future.

nancydehnel

Feb 9, 2013

Jim was very helpful and attentive and willing to listen to our concerns. We were able to get a good used car at the price range that we could afford.

shm8949

Feb 9, 2013

It as really good experience to work with Abbes. He was so friendly and explained the car so well. I highly recommend him! Nice car nice service.

simont85

Feb 9, 2013

Came in for service on my car and everything was just great! Like always a good experience with feldmanns specially because Ashlee always greets you with a smile and is very professional. Won't go anywhere else!

Stangfam

Feb 9, 2013

This was the first oil change for my leased Murrano, and it was fast and easy. Lounge was comfortable. The service was completed on-time.

Thompson847

Feb 9, 2013

I visited Nissan, based on a recommendation from a friend, to purchase a new car. It was clear immediately that Amanda Black was an honest salesperson. She was very knowledgeable, patient, friendly, and I instantly felt at ease. She worked with me to get me the vehicle I wanted in a price-range that was do-able for me. I ended up leasing to own. It felt like I was buying a car from a friend that I had known for years. I was lucky to work with Amanda and couldn't be happier with my Nissan Rogue!

u02izbt

Feb 9, 2013

Jim was a great sales person. He was patient, knowledgeable and a pleasure to work with. And, I got a great deal... I will buy my next car from Jim!!!

Wraalstadg

Feb 9, 2013

I bought my 2012 Nissan Maxima a few months ago and was so happy with the service. Amanda helped me with all my questions and was very nice, friendly and knowledgable! She was not pushy at all and was very patient with all my questions. I wasn't sure if I wanted an automatic starter because I heard so many negative things about them, but Amanda went over it with me and I decided to get it and am so happy I did! I love it! She also helped with my floor mats and protective shield. She made us feel very welcomed and even though we had a lot of questions, she made us feel like it was no problem and that we were important. Thanks Amanda for all your help and your great attitude!

Astry32190

Feb 8, 2013

I came in for a oil change and Ashlee was just absolutely wonderful, so friendly and kind. Gave her all the info that she needed and normally I don't come to dealerships for oil changes, but I am coming there for now on. Everything went so quick which is great, and after Ashlee gave me some papers from observations for my vehicle that I should consider and had papers for everything that was easily readable and able to understand and also Ashlee explained everything so it was super simple, easy in, easy out which I absolutely love! Thanks so much for the great service. Been looking at some Altimas and I know where I'd come to get one! Thanks so much!

CBDurda

Feb 8, 2013

Amanda was recommended to us to handle our accessories purchase for our new 2013 Pathfinder. Both my husband and I found her to be friendly, efficient and knowledgeable. When the cargo mat we needed came in after the night we purchased, she followed up and made sure everything went smoothly. Amanda is a real asset to Feldmann Nissan.

Emro

Feb 8, 2013

Phial did a great job explaining options for our leased Sentra regarding potential actions we can take at the end of our lease. Phil was knowledgeable about products, and upcoming promotions.

family2013

Feb 8, 2013

Phil was great to work with!!He gave me room to consider my options and he helped me close the deal fast and efficiently when I had made my choice.Phil will be my go-to man for cars for my children and I. He got me everything I needed.Plus I got a manicure!! It is a beautiful deal!!This was my best car deal ever!!!Feldman is Fabulous!

gdgood2010

Feb 8, 2013

Jim Hayes made me feel like I was important to him, Feldman's and Nissan.Jim did an excellent job of answering my questions and explaining everything. I will ask for him next time I lease a car.

LesleeMidas

Feb 8, 2013

Zac was friendly and professional. I am happy with my CRV and liked how everyone has gone the extra mile to give me a great experience and everyone displayed great customer service! Thank you so much and I will be happy to recommend Feldmann Nissan to my friends and family!

suerey

Feb 8, 2013

Great overall experience. Very happy with our Murano. Dealership is very easy to work with and our experience was a pleasure. Dealership is extremely clean even in the repair area - that is impressive!

aduelofpens111

Feb 7, 2013

Everyone very friendly, accommodating, and efficient. Great service, great experience. Thank you! Bought a new Nissan Sentra 6 months ago, great so far and every time I come in.

AnnetteWhite

Feb 7, 2013

We were in the market for a newer car with AWD. I spent some time searching the internet and found several cars that matched our criteria. We drove to Feldmann Nissan to test drive a 2011 Honda CRV on a Saturday morning. We met with Jim Hayes and were very impressed with his friendliness, professionalism, and attention to detail. We felt very at ease working with Jim and had a very enjoyable auto purchase. I can say it was likely one of the best car dealer experiences we had. Thanks for everything, we love our new car and would highly recommend both the dealership and Jim Hayes to other buyers. Thanks!

chloeleann

Feb 7, 2013

Ashlee was very helpful in finding out what it was I needed. She was very friendly, professional and sounded sincere in handling my concerns. Thank you very much, I will be returning and spreading the word!

Dfonville85

Feb 7, 2013

I visited the dealer for a service and decided to looked at a newer model vechile and tried out for a lease got an interesting deal for a great vechile

gregoryager

Feb 7, 2013

Harold Forbs is polite and loyal to fellow employee's, to me and I'm sure to you too. Best salesman to date. He finished sales of Leaf doing all the paper work while spliting comission with the also great salesman who I started with.

HowieF

Feb 7, 2013

Jesse was very helpful and knowledgeable. He was courteous and took care of everything that I needed. My experience with Feldmann Nissan's Service Department was fantastic thanks to him.

rjbayers

Feb 7, 2013

Zac and Troy made my car-buying experience fear-free! Thanks, guys!

slowney

Feb 7, 2013

I knew what I wanted and Jim made it happen in a very short time frame. I have a Nissan dealership 10 miles from my home but I didn't hesitate for a second to drive to Feldmann (2 1/2 hours) to make my purchase. There was an unexpected glitch at closing but Jim made it right for the customer (me) and I left extemely happy! I love my new Murano and can't wait to do business in the future!

TerriTersteeg

Feb 7, 2013

I am a long-time Feldmans customer. Zac called me wondering if I was interested in trading. The day I stopped into Feldmans, Zac was busy with another customer. Rather than make me wait or come back, he set me up with Andy. We worked out a deal and I drove away with a new Murano. I like how the sales team works together for the benefit of the customer. I also like the fact that I am treated like a "valued customer."

ACAIN123456789

Feb 6, 2013

Jim was very easy to work with, respected my time and didnt pressure me to make a decision I wasnt comfortable. I will be back again when I am in the market for a new vehicle.

Airport1

Feb 6, 2013

We purchased an Altima from Feldmann. We got a great deal and are very happy with the car. We have serviced it only at Feldmann. It has only required routine maintenance. Ryan Dwyer has been very helpful in getting us scheduled for service on short notice as needed including some trips to the airport. We use Feldmann's airport shuttle service regularly. This is a great service they provide for their customers. We couldn't be any happier with the service support we get from Feldmann and Ryan Dwyer.

beckyt23

Feb 6, 2013

I had the pleasure of working with Mark Leuthard when I purchased my new 2013 Altima. Feldmann Nissan was the 3rd Nissan dealership that I had been to and it was by far the best experience. I was indecisive and mark was very patient with me while I test drove several vehicles and hmmed and hawed. He was very informative and checks on me often even after my purchase to see if I have any questions. This was an overall great car buying experience! Thanks Mark and Troy!!

benmok

Feb 6, 2013

I came in for an oil change without an appointment and Abbes got me in and out of there quickly. He made me comfortable with everything. Showed me some of used cars,Although I have not make a decision yet, But definitely worth it, I will keep coming back to feldmannn! Thanks you for the Great Service Provided.

brett_barbour

Feb 6, 2013

I wanted to share a very good experience I had in buying a vehicle with Feldmann. From the time of first contact via a phonecall, through meeting the sales person and test driving, to closing the deal, my experience was fabulous. Outside of a bit of a wait to actually pay for the truck, there were no hiccups in the whole process. For such a large purchase I would add that it was a simple process. Feldmann is definitely worth a visit before you make a decision on buying a vehicle.

bzaker55

Feb 6, 2013

My wife and i purchased our first new car from Nissan. we were very satisfied with the service that we received. we especially liked the fact of how helpful, patient and knowledgable the staff was. we also like the fact that we did not feel pressured and did not have to deal with a pushy sales men. i have since reffered two of my friends to Nissan.

caitlingroh

Feb 6, 2013

Jim was great. He was very friendly and professional. He also gave me a great deal on my Rogue. I would certainly want to do business with him again.

calista226

Feb 6, 2013

It is only the first day with the car but it is running fantastic and we are very happy with it. We love the Rogue!

caroleann73

Feb 6, 2013

Ashlee Carlson is tops when it comes to courtesy and being on top of our needs for our Nissan Altima. She is always a tentative and considerate.Karl and Carole Eldevik

cjdaly

Feb 6, 2013

Jim Hayes made buying a car simple and enjoyable. He knows his stuff and his trustworthy. I will definetely buy anotherr vehicle from him in the future.

clolsen

Feb 6, 2013

I have been a client at Feldman's for many many years. I am still a customer BECAUSE of the great service everyone gives at Feldman's. A person can buy a car anywhere, so it the customer service that is he most important to me, aboutbuying a car.

cmuraski

Feb 6, 2013

Mark Leuthard gave us great service and explained everything in great detail. I will be going back for my next car and I highly recommend the dealership who's looking for a new or used car

coxc02

Feb 6, 2013

The team at Feldmann Nissan could not be friendlier! I had a fantastic experience with them when I bought my vehicle this past July! Everyone was very knowledgeable, very engaged with their customers, and weren't the least bit pushy! They have very competitive prices, an excellent selection of cars, and the best customer service I have seen anywhere! Jim was a fantastic sales guy, showed me everything on my vehicle, shared other options with me, and helped me get the best deal I could on my trade to boot! I couldn't recommend Feldmann Nissan enough!

donnalynnblake

Feb 6, 2013

The lease on my 2010 Nissan Sentra was ending soon and Mark called me last summer to let me know of a special Nissan was running on 2012 Nissan Sentras. I went in for a test drive and fell in love with the car (it was the sports package with sunroof, gps navigation, and satellite radio). This dealership always has the super black color in stock that I prefer. Mark was very helpful answering my questions on some of the new features that I didn't know how to use. He even programmed in my home information on the gps for me. Mark also keeps in contact with me to see if I I have any questions on my new car. I have had my new car for six months now and still love it!

dooh

Feb 6, 2013

Working with Zachary Lovera at Feldmann Nissan was one of the smoothest vehicle searches I have ever done. He was very prompt, professional, courteous, and considered what I wanted. I would definitely recommend him to my friends.

dsmigiel

Feb 6, 2013

Just a Quick note on the Excellence in Salesmanship of Mark Leuthard! Mark had been contacting me since November of 2012 to come in and look at options to upgrade from my 2010 Nissan Maxima to a 2012, however, our schedules just didn't work out. When I brought my car in for service in early January, Mark was alerted and when I retrurned to pick up my car, he had a couple options waiting for me and greeted me in the service area. I thought that was exceptional service, not only unexpected but he was very professional about it. I told him I would discuss with my wife, and got back to him later that day with some questions and other options I was considering, and he was very professional on the phone and answered all the questions in a very timely manner including sending photo's etc.. By the end of the day, we negotiated a terrific deal, and I came in the next day to close. Mark was there and walked us through the entire process, answering any questions along the way, as well as meeting a few last minute changes. He also took time walking me through some of the features inside the car, explaining how to use some I have never been able to figure out in the 2010. Overall, it was a TERRIFIC experience, and I recommend Mark and Feldman Nissan to my friends whenever the topic of a new or used car comes up. Thanks again Mark! Well done!Derrick SmigielVery Satisfied Customer

dungeypn

Feb 6, 2013

Purchased my new Nissan Versa from Jim who was great to work with. It was a very pleasant experience all around and I would highly recommend him to anyone looking to buy. Even though there was a small issue with the vehicle upon delivery, Jim made sure I had a vehicle to drive in the meantime which certainly made life easier for me.

Dwightjohnson

Feb 6, 2013

My 87 year old father picked up his new 2013 Altima at your dealership on August 21, 2012. My father was very sick with cancer and wanted his new car as soon as possible.When I was in town in late July we walked into your dealership. I had never been there before even though my Dad lives in a condo 1.5 miles from your store.My Dad, wife, son and I walked in and we were immediately greeted by Philip Trovato. Philip spent 45 minutes with us going over the features of the new 2013 Altima. He did a great job comparing the "new" to the "old" since we were very familiar with the old (I purchased my Dad's 2009 Altima). We told Philip we were serious about purchasing a new one. We specified the exterior and interior colors as well as the "SL" option package we desired. Philip also described the history of the dealership and that it is family owned and what a pleasure it is for him to work there.Philip said he would try to find a car with our specifications. Philip and I had been in contact for a few weeks and Philip dealer traded for my Dad's new car. Philip not only honored a very fair price but also took my Dad's leased Infiniti. This removed a great burden from my Dad (and me) in having to turn the car into the Infiniti dealership.Your dealership and Philip will always have a very special place in the hearts of my Dad, brother and sister. My father's time on this earth concluded on November 2nd and you provided him with a wonderful experience to ponder on the last ten weeks of his life.We will never be able to thank you enough.With the ultimate respect and admiration,Dwight Johnson (son)

jcarter148

Feb 6, 2013

Working will Phil was fantastic! He was very knowledgable and really easy to talk to. He put me in the car that I wanted for the price I could afford.

JennaS13

Feb 6, 2013

Every Nissan vehicle I have bought I always make sure I deal with Jim on the purchase. He knows exactly what I look for in a vehicle and makes it happen for me where I walk away excited and having no regrets. He listens to your needs, makes the purchasing process so easy and if I ever have questions once I take home the new vehicle he always is just a phone call away to still continue his great customer service. The last three vehicles have been Nissans and I have Jim to thank for that because he goes above and beyond to make sure I am always happy-Thanks Jim & Thanks Feldmann Nissan...best dealership by far!!!

Jessicajohnson27

Feb 6, 2013

I feel that my experience at Nissan was far beyond what I expected. I was treated with dignity and respect from the moment I waled through the doors until I left, and the experience does not end there. Each visit whether it be for an oil change or fender bender I receive the best service and care not only for my car (which is like my baby!) but myself as well. Each time I am there Amanda makes a point to come say hello and see how everything is going and if I am getting all the necessary services I need. I will continue receiving services at Nissan and refer my friends and family to you- and Katie and Amamnda!

jgolfis

Feb 6, 2013

We came in looking for a used car and Mark Leuthard helped us look around.He was very professional and knowledgeable. We ended up with a new Maximaand we love it. I would recommend Mark and the Feldmann dealership toanyone. Thanks

JimMont

Feb 6, 2013

Mark Leuthard and Amanda Black are tow employee's you should be very proud of. They are both professionals and are a total pleasure to do business with. They made my car leasing experience very pleasant and painless.My daughter and son have both leased cars with Mark and my son's manager has leased 4, too.

lasta001

Feb 6, 2013

Phil and Troy were excellent to work with. I was in a unique situation and they were both very understanding and sympathetic to my needs. They did EVERYTHING they could to get me into the car I wanted for the price I could afford and in the timeframe that I needed it.I took a day to think about the terms of our agreement and when I returned the next day I had the pleasure of meeting J.R. Gonzalez(as Troy was not working that day)and Amanda Black. Both were very personable and professional and at no time did I feel pressured into buying anything extra for the car; however I did decide to add on a rear bumper guard. Even though it was around 7pm, the shop personnel were able to install the guard and fill the car up with gas. Phil and the two men from the shop stayed after hours to get this done for me.Phil is an excellent salesman who clearly feels the buyers' needs are as important as his needs when making a sale. I enjoyed working with him and I will definitely be back when it comes time to buy another car. I will also recommend your dealership to my friends and family because you are a trustworthy company - from the person answering the phones, to the men in the shop, to the salespeople and finally to the financing staff - everyone was very helpful and professional and it made the whole experience of my purchase a pleasure.

laura.knowles.54

Feb 6, 2013

I have purchased two cars with in 4 years from Phil. Just love working with Phil because of this vast knowledge and his genuine affection for his clients. You are always made to feel like a friend and not just a customer.

lesagenovese

Feb 6, 2013

When I started my search for a Nissan Murano, I was told by a former #1 Nissan dealership that Feldmann Nissan beat them out by a few units that last month. I was not satisfied with that dealership so I checked out Feldmann's website. I stopped by fully intending to keep driving south to get a Murano at a different dealership. As I entered the showroom, Jim was the first salesperson to approach. As luck would have it, I actually bought a Rogue from him a few years back, prior him being at Feldmann's. Jim actually remembered one of the vehicles we traded in during the "Cash for clunkers" frenzy. AMAZING! Jim was very professional and worked for my best interest. I thought it was in my best interest to buy a year end model, but I actually got a better deal on the new 2013 model. I was given a fabulous trade-in value and a much lower than expected lease rate. Jim got me the exact model and features I needed, without needing to settle for a base model or getting a model with more features than I wanted. He even helped facilitate the install of the heated seats. I have recommended him to my family members and told them the 3 hour drive would be well worth it! I will be back!

Lgits

Feb 6, 2013

Had great customer service! No pressure, and he was very patient with answering all of our questions. Will definatetly recommend to family and friends to not only go to this dealership but to ask for Jim Hayes!

lyke0002

Feb 6, 2013

Jim is a very friendly, upbeat and extremely helpful guy! He made the buying/leasing/trade in experience a breeze!

MarkGrant

Feb 6, 2013

I bought a new Maxima and had the pleasure of working with Jim Hayes. He was very nice to work with and I have been very impressed with the customer service I have received so far. I hope to work with Jim again in the future !

MaryS47

Feb 6, 2013

I know the reputation of getting your car serviced at a dealership is that it is overly expensive. I don't find that to be the case. Oil changes and general maintenence are very reasonable. In fact, if you take care of your car it will take care of you. Having skilled mechanics servicing my car gives me piece of mind. Feldmann's in particular makes servicing your car a nice unstressful experience. The free manicures don't hurt. Ashlee Carlson stands out as a great service associate. She puts you at ease and makes sure you know how much your repair or service will cost and how long it will take. There are never any surprises. I appreciate the great service.

Matt55438

Feb 6, 2013

I worked with Mark on the purchase of a pathfinder. First, I don't normally like purchasing cars because I don't like the dealing with car sales people. mark is not your typical car sales person. He is down to earth and above the norm. He addressed my questions without a pretentious sales spiel. Mark is a true professional and someone I would want on my team.

naschlee

Feb 6, 2013

Excellent place to purchase a car or for maintenance. You feel like you matter when you walk in the door as well as upscale because the way you are treated.

nitinvm

Feb 6, 2013

Jim Hays is a nice person, friendly, grate negotiator. He also gave me grate deal as compare to other sales person at other dealership locations.

pjmoir91

Feb 6, 2013

After a long search online, I found the 2012 Maxima that I wanted with low miles. I came in to test drive it, and Jim Hayes was my sales person. I was very impressed with how friendly he was, and that there was no pressure at all from him to buy. I came i preapproved for a loan with a low interest rate, and they were able to beat it by a full percentage point. Overall a fantastic experience, and I would defintely refer friends to this dealership.

RAF28

Feb 6, 2013

I initiated my experience with the dealership on the Internet and they had the particular vehicle I was interested in. Upon additional contact, I visited the dealership and was impressed by the friendliness of all persons I came in contact with and ended up buying the vehicle discussed and viewed on the Internet. The price is usually not a great experience, but it was very close to what I anticipated. I would highly recommend visiting this dealership, due to friendliness and selection, whether looking for a new vehicle or a used one.

rfunderburg

Feb 6, 2013

We started at Nissan of Wyzata. We had a horrible experience there. We came to Feldmann because my mother in-law had bought a car there a few years ago. From the moment we walked in the door it was a completely different experience. Phil was amazing! He took care of us by talking us through the process and kept us informed every step of the way. He cared about us and you could see him working hard to make sure that we got the best deal. I can't recommend to you more that you come in and ask for Phil. Everyone that we talked to was amazing and caring. For me there is no better dealership and no better professional salesman.

Robins7

Feb 6, 2013

Jim Hayes is fabulous! He's totally professional--knows his cars and deals, listens beautifully and goes the distance. He was honest, thorough, straight-forward--no game-playing. He far exceeded my expectations, and is probably the best car salesman I've ever had in my 25+ years of buying cars. I have already spoken highly of him to others, and refer business to the dealership whenever I can. The service dept. is equally responsive and professional. I'm one happy customer!

RyanHolten

Feb 6, 2013

My wife and I stopped in last weekend to shop for a new lease. We left a few hours later in a new Altima. We could not have been more pleased with the professional service and the deal Jim worked out for us. We felt that our business was appreciated and look forward to doing business in the future.Ryan Holten

scotka1

Feb 6, 2013

I gave every aspect of my Nissan purchase a 5 because Phil made buying a car easy! He was obviously very knowledgeable about the product and thoroughly answered all my questions. He was fun to work with and made a process that can be intimidating (buying a car) a positive experience. He walked me through each step and was respectful of my decisions and found just the car I was looking for. I would definitely recommend this dealership to friends and would tell them to ask for Phil!!

sleepyc

Feb 6, 2013

Service advisor Ashlee does a wonderful job satisfying all your car's needs! As soon as you pull in you are greeted with a friendly smile and the best Nissan service you can find. I will not go anywhere else. You shouldn't either!

sonygirl

Feb 6, 2013

I have to say I had the most fun buying my new Rogue from Phil Trovato. He was warm, friendly and treated me like family. He gave me straight answers and made every accommodation for my schedule. I recommended Phil to my sister and she bought from Phil and Feldman's too. I would be remiss if I didn't also recommend the service team at Feldman's. I've been bringing my Nissan's here for over a decade because they are simply the BEST.

tebbert1

Feb 6, 2013

I always have great experience at Feldmann Nissan. Ashlee is always very welcoming, honest and professional whether I need an oil change or four brand new tires on such short notice!

Teen Angel

Feb 6, 2013

This dealer,salesman Phil Travato and Troy Keller had what it took to make me comfortable with my buying experience. They had the colors and options I was looking for and gave me a good deal on my trade-in. I was traveling through Minneapolis and thought I would look at the new Pathfinder. The next thing I know, I am driving one home. Thanks again Phil, Troy and Feldmann's.

thisismatt

Feb 6, 2013

I worked with Zac Lovera who was very friendly and seemed to care about my needs for a vehicle. He went through different options with me and even though he was very busy when I was in the store he made sure I got the perfect vehicle for my lifestyle. He was also very fair when handling my trade in. He gave me his personal information and has made himself available at any time as well as being sure to follow up with me personally to make sure I am satisfied with my purchase, which thanks to him I am. I will definitely be working with Zac on all future vehicle purchases as it was by far the smoothest and most comfortable automobile purchase I have ever had. Give this guy a raise!

youannes

Feb 6, 2013

I was searching a car for my daughter and i found it on line, when I contacted Jim he was very helpful and was great experience to work with him. I advised one of my congregation in the church to go to buy from the same place.Every time Jim talked to me about any thing he did it in a very honest and respect way

afwagner

Feb 5, 2013

I bought a Nissan Altima from Phil Trovato in 2012. He gave me a great deal on the car and my trade-in. He made the process quick and easy and was a pleasure to deal with. This was my second purchase from Phil and he is the best!

andy9899

Feb 5, 2013

I bought my pathfinder at Feldmanns. All of my trips to the service department have quick and professional. The prices are a little high but the service is great.

bearly0506

Feb 5, 2013

I hate buying a car. I have always hated buying a car and I probably always will hate it. However, the experience I had at Feldmann's and with Phil helped reduce my contempt for the experience quite a bit. The reason for this is I left feeling great about the car and about the man who sold it to me. Phil's approach gave me confidence that I was respected as a customer and I could believe what I was told. Having just talked with a friend about his car buying nightmare, I came in with a bit of an attitude, determined that I would not be given the run around. My attitude wasn't needed. He sold me on Feldmann's, Nissan and himself by his personable nature and by relating the various ways your dealership works to stay connected with customers. I took advantage of the airport shuttle service almost immediately. Just prior to my departure, I had a run in with an icy and hard packed snow bank that damaged the splashguard in the front. I got a call while on my business trip, asking if I wanted it repaired. That alone surprised and impressed me! The price was right and it was very nice to come home to a clean and repaired car with the least amount of money spent. While I doubt I'll every really enjoy buying a car, I do know where I will go when the time comes again. I also will be more than happy to tell others about this enjoyable and surprising service. Thanks!

Cloud2six

Feb 5, 2013

Go see Jim Hayes! He is to the point. Very direct and will make sure to fit you into a car u want/afford! JIM!!!

davef1021

Feb 5, 2013

A great experience as my wife and I were going to lease two cars - and landed up with a Rogue for me and a Maxima for her - both 2012 models. We have never been on more impressive test drives for which Phil Trovato deserves accolades. We had another challenge in that one car we were trading had negative equity. No problem. The brain trust at Feldmann found ways to get the deal done. My summary would be that Trovato made Feldmann a star dealer that made a complex deal possible, hassle free - all with great service.

dfis008

Feb 5, 2013

The main reason I would strongly recommend this dealership is my salesman, Phil Trovato. I have leased two Rogues from him already and plan on turning each of them over every three years with Phil. Phil is dependable, responsible, and very reliable. He is very dedicated and takes pride in his work and in Feldman and that helps give me the confidence that I'm buying from a very reputable oranization. He is great to work with. John Styrbicki

GIRLSRULE

Feb 5, 2013

I came in for an oil change and Ryan was great to deal with! He went over all my vehicle recommendations very clearly and I will for sure be back to get the service work done!! Thanks

heit0100

Feb 5, 2013

I've been bringing my Rav4 into Feldmann Nissan for service for 4.5 years now. Being a woman, I don't know a lot about cars, but Ryan does a great job of explaining every part and service my car needs. He is honest in telling me what is really necessary and what services can wait. I never feel stupid calling him with questions. He is very approachable. He's the reason my Rav4 is still running after 12 years!

jodhandeepsingh

Feb 5, 2013

I had compared two different dealership besides Feldman Nissan. Phil's response was the swiftest and the most reasonable offer. I had to change the deals of the lease agreement and there was no hassle whatsoever.

Ktstuber

Feb 5, 2013

We went into the dealership last summer, just to 'look around'. I've leased a Pathfinder before and loved it, and was hoping for the right price, I would be able to buy one someday. Apparently THAT day was the day! Mark did everything in his power to make myself, my husband and our two kids very happy and comfortable while going through the purchasing process. I couldn't be happier...Mark is hands down the best salesperson I've ever dealt with.

mabuet00

Feb 5, 2013

Philip Trovato was a class act... I loved the way he presented everything and understood what i needed in a auto. He was very flexible with my busy schedule and went out of his way to make it work. I would do it all over again. Thanks Phil !!Morgan

maddogqueen

Feb 5, 2013

Phil Trovato was friendly, humorous and fun to work with as well as extremely knowledgeable regarding all aspects of my new Murano. I couldn't have been happier with my experience. I have never really liked buying a car but this was painless. I especially appreciated the fact that Phil was easy going and he really listened to my concerns and desires regarding my car and helped me address them. I plan on keeping the car for a long time but when I need another vehicle, I'll be back to see Phil.

Marktolo

Feb 5, 2013

Phil and Troy are a big reason why I keep coming back. They are class acts. There ability to make a deal work is second to none.

maryheitkamp

Feb 5, 2013

I take my vehicle to Feldmann Nissan because of the excellent customer service I receive from Ryan Dwyer. He is honest and a man of integrity, and makes sure our service is done efficiently and correctly. He always goes the extra mile to make our maintenance and service checks easy and convenient for us.

michael.post.351

Feb 5, 2013

Everyone was great to work with! Nothing high pressure. I'll make sure send anyone interested in new or used your way. Thanks again, Mike

nstrasbu

Feb 5, 2013

I stopped in to look at a Prius that I saw online. When I got to the dealership I was introduced to Mark. I let him know right away I didn't want to have to negotiate prices or have any weird hassles. He was awesome! I felt like he was trustworthy, no nonsense, and super friendly. We sat and talked about trips we have taken and he is just so easy to be around. I love my new car and I will refer anyone to Mark! Thanks Mark I appreciate everything you helped me with!

rcalico

Feb 5, 2013

I just purchased my first Nissan in November, 2012; a 2013 Juke. My experience with Feldmann has all been positive. I chose Feldmann primarily because they had a huge number of Jukes that were just arriving. I literally went there after work the day they were being delivered. Phil, Amanda and J.R. were awesome. They kept the process going and made me feel comfortable. While I was talking to Phil, he was having one of the recent arrivals (the one I wanted; Galvanized Blue) processed so I could take it for a test drive. He coordinated with J.R. to get the financing going while I talked to Amanda about accessories. This worked out perfectly because I wanted quite a few accessories. Amanda, was very good about explaining all my options. Once we were finished, it was time for financing. Again, J.R. did a great job explaining my options and getting the paperwork completed efficiently. Phil and the team had me out the door that with my new Juke that evening. Their service after that day has been great. I went in the next week to get my accessories installed. I got a great "loaner" while they had the car. Once I got it back, I noticed an imperfection in the paint job. Their service department did an excellent job correcting the issue. They even had a driver in a Mercedes SUV take me, and pick me up from work the day they had my car! I definitely plan on continuing my relationship with Feldmann because of the great service they have given me.

sfred

Feb 5, 2013

We were recommended by Feldmann and specifically Phil Trovate by a friend, hassle free is the best way to desribe our experience. Since we purchased our vehicle about a year ago, we have been back to the dealer for service and once again hassle free and convenient best describe our experience. We have sent a number of friends to see Phil because we have such a high level of confidence in the dealership and its employees.

timswiler

Feb 5, 2013

Mark has been very helpful in my decision process..WILL buy from him when I get opportunity! Thank You so much for all your help Mark.

Bcraig1989

Feb 4, 2013

I purchased a new 2012 maxima from Zac Lovera. He was a great help and made buying a car very easy and straight forward. I highly recommend the Feldmann dealership as well as Zac for sales.

Eldinahegic

Feb 4, 2013

My father, mother and I were really in need of a new car because ours would always be breaking down, and to keep fixing it was just not working for us anymore. We were more into a bigger type of car that my father could use for work (construction), a car that would be great for the winter, and a family car that all of us could be comfortable in. Abbes sure helped us find the best fit car for us, 2010 Nissan Pathfinder! He was so helpful and worked so well with us and made us feel great about our decision. We've been to many dealers, trying to look for a car that would best fit us and after all the searching we came across Abbes and do not regret one bit. He is extremely nice, and is willing to help out 100%. We would no doubt about it recommend Abbes to anyone out there. He's the best that we've had, and we are so happy he was the one that helped us find such a great car for a great deal!

hhackley

Feb 4, 2013

Ryan is fantastic! He is thorough, trustworthly, honest and awesome at this job. I would highly recommend him to anyone I know. They even work on non Nissan cars.

Katie8888

Feb 4, 2013

I came in to get an oil change and Ashlee was very helpful. She greeted me with a smile and seemed very knowledgeable. It was nice to receive excellent service!

khosro

Feb 4, 2013

When my wife and I decided to look at new cars we weren't sure if we could aford a new car or how much we would get for out trade in. We went to Feldmann Nissan and worked with Abbes Khaouni. He was great to work with. He really listened to what we had to say and what our concerns were. He got us a great deal on the trade in and worked with his management team to put us in the car that we wanted at the price we were comfortable with. I highly recommend this dealership and Abbes.

kimberlee64

Feb 4, 2013

Jim Hayes is Excellent from begining of sale to end. REmarkable customer service - he knows his stuff! I am a repeat customer and would recommend him for your next nissan purchase.

kj1010

Feb 4, 2013

Excellent service every time I need to get my car serviced. Ryan Dwyer takes care of me and will get anything done that I ask, and In a very timely fashion.Couldn't ask for anything more out of the service department. Very top notch!

noelles22

Feb 4, 2013

Ryan has helped me many times with the service of my murano. He is very knowledgeable and helpful with any questions I may have. Ryan is very pleasant and fun to work with, as with all the great peeps in the service isle! It just feels like home!

trinamisiak

Feb 4, 2013

Jim Hayes always listens to our needs and finds the right solutions! Terrific customer service. We trust him! He also pays attention to detail and makes us feel valued as customers.

zach1987

Feb 4, 2013

I originally brought my truck into Feldmann Nissan for just an oil change. I was pleasantly surprised with how welcoming Ashlee was since I do not drive a Nissan and I had a groupon. I was unsure about the whole process and she was very helpful and courteous. I usually just go to a local Goodyear to get my service work done. I am pleased to say that I have now found a shop that I can truly trust and will be returning to Feldmanns for more than just my oil changes.

bahars674

Feb 2, 2013

I bought a new Maxima from Feldmann Nissan and I couldn't be happier with the sale experience I had. Everyone,especially Abbes Khaouni was so wonderful, they went above and beyond the call of duty to make sure that I got exactly the car that I wanted. Abbes took the time to really get to know me and what I was looking for in a car then he did a great job working with my budget to put me in the car that I wanted.The next day I happened to get a flat tire and I needed to replace one of the tires. I went to the dealership and have them look at the car and was devastated when they told me I need a new tire. I went looking for Abbes and he talked with his manager they reduced the price of the tire. I know that I will always go back to Feldmann for all my auto needs from now on and will send my friends and family to this wonderful dealership.

F.Kohout

Feb 2, 2013

There aren't enough words to describe the great car buying experience we had at Feldmann Nissan so well sum it up by saying that in our many years of car buying it was by far the best experience we have ever had when purchasing a car. Our sales associate, Jim Hayes, was absolutely phenomenal. We explained wed been looking for a car for quite some time but just couldn't find one we both agreed on. That didnt put him off in the least; he patiently listened and amazingly located the exact silver Murano we wanted. And it didn't end there, we had some special requests and Jim, as well as management, went way above the call of duty to deliver. Throughout the entire process we never felt pressured and in fact we felt valued because Jim took the time to explain everything down to the protective strip on the bumper. He was knowledgeable, courteous, and extremely professional but at the same time made us feel like he really cared that we were happy and satisfied customers. I wouldnt hesitate to recommend Feldmann Nissan and Jim Hayes because they definitely are committed to their customers, and we love, love, love our Mo.

Sharon4a

Feb 2, 2013

IT COULDN'T HAVE BEEN A BETTER EXPERIENCE. JIM HAYES WAS TERRIFIC, KNOWLEDGEABLE, PATIENT, HELPFUL, NO HIGH PRESSURE. EVERYONE WAS SO HELPFUL AND FRIENDLY WE WOULDN'T DEAL WITH ANYONE ELSE NOW. WE LOVE OUR NISSANS! THANK YOU TO FELDMANS AND JIM HAYES!

Kase2525

Feb 1, 2013

Ashlee Carlson was very welcoming when I went to get my oil change! Feldmann is always welcoming and trust worthy. I will not take my car anywhere else!

Baldwin4

Jan 11, 2013

Our purchase with Feldmann Nissan was flawless. Mark was great to work with..very personable. Amanda was great too! She knows her accessories:) When it is time to purchase another new Nissan we will definately choose Feldmann.

Madison M

Jul 20, 2012

I came to Feldmanns to check out the 2013 altima that I checked out online. Which is amazing. I asked for female staff and promptly Rebecca was there to help. Rebecca was absolutely amazing. She explained all my options buy vs lease. I must say i didn't fully understand leasing until she explained it. I also worked with Brandon on finance. Who also was amazingly nice and easy to work with. I would highly recommend Feldmanns to anyone. 10 gold stars to Rebecca and Brandon. Thank you guys.

lgracia0

Jun 20, 2012

I had a great buying experience. Always up front to satisfy and address any concerns that I had. I would definitely recommend them again to all my friends.

ntylpz

Jun 7, 2012

Phil was great to work with. He was patient with my questions, answered them and did not put pressure although he was persistent. My rating of 4 for price is more due to my decision on the overall expense for the car. I feel like I overspent my budget by adding other services on the car. However, my over-all experience was great. I have not seen such a friendly dealership. I have told friends about Feldman Nissan dealership. It could be my dealership for life. And I really like my Rogue.

jeffdo

May 26, 2012

I rated Customer Service and Overall Experience bad because of a follow-up issue with the used car I had purchased (a 2009 Volkwagen Jetta TDI on 4/4/2012).I found the car on the internet and called to find out more about it. Dameon was nice enough to inspect the car while I was on the phone. He provided details of the body condition, etc. Based on the information provided on your website and that provided by Dameon, I requested a hold on the car until I could come up and purchase being I was an hour away in southern Minnesota.When I got to the dealership, I inspected the car and took if for a test drive with Dameon. As I drove, he explained the features the car had including opening up the sunroof, checking the heat and AC, etc. He also pointed out the steering wheel controls for volume, bluetooth and the car's electronic settings. I believed the car had every feature listed on the internet and the car window sticker so I purchased it.As I familiarized myself with the car, I couldn't figure out how to get the bluetooth system to recognize my phone. There was a telephone button on the steering wheel but I couldn't get it to do anything so I called Dameon. He suggested I take it to a VW dealership close to where I live and have them check it out. I took it to Mankato Motors, the VW dealership close to where I live. I explained the bluetooth was not working and asked them if they could get it to work. After reviewing, they realized that even though the steering wheel had a bluetooh button on it, the car did not have the bluetooth module. I asked if one could be installed and they said yes for a material and labor cost of $425.I was frustrated because the bluetooth function was one of the reasons I purchased the vehicle. I called Dameon and told him about the dealerships findings. He was going to talk with his used car manager and get back to me.I called Dameon a number of times and left multiple messages. I finally got a response that he had spoken with the used car manager and they appologized for the mixup and offered to pay half the cost to install the bluetooth. Being it was over $400, they confirmed that they could do it for $280 +/- due to dealer pricing. Therefore, Dameon was going to work with Mankato Motors to get dealer pricing and was suppose to give me a call back. This was about 3 weeks ago.Since then, I've made numerous calls (and left numerous messages) with Dameon and Idaliz with no return call. I've wasted a bunch of time trying to get this resolved and am now fed up. I can't believe for $280 that a multi million dollar renowned dealership wouldn't do more to keep their buyers happy.At this point, I'm not going to pursue this any longer. However, I will share my experience with other dealer rating websites.

mimitod

May 25, 2012

Dave went above and beyond to locate a part for my 2001 Xterra. Brainstorming with another parts guy to solve the problem and then finding the part in Chicago and getting it here before I left for the long Memorial weekend!!!!!!!!!! Awesome service!Thank you,Mary Lou Anderson

gzielinski

May 10, 2012

AMANDA BLACK is a wonderful sales person. First of all , she is a very good listener, understand what product or vehicle someone wants and STAYS WITHIN THE PRICE RANGE indicated. She also is very thorough in what she does, detailed so that there are no mis-understandings and delivers what she says she is going to do.BECAUSE of the great car buying experience I had, I called my son and a few days later, he and his wife ERIN walked out with a brand new SENTRA.....OUR ENTIRE FAMILY IS HAPPY and would prefer AMANDA any day to those interested in buying a car from my favorite dealership, FELDMANN NISSAN.THANK YOU.Gerry Zielinski612-834-4477

ethyde

May 8, 2012

Phil is an excellent respresentative of the Feldmann effort toward top-level service, knowledgeable sales representative and customer engagement. I will be recommending him to anyone and everyone I know who is considering a new car purchase or lease.

carihuisinga

Apr 13, 2012

Thank you to Feldmann Nissan, I absolutely love my 2011 Maxima! Amanda, Brian and Troy were all wonderful and very helpful and the Starbucks coffee was an added bonus!!! The service guys did a great job on the Clear Protective Film as well. Thanks again!

jezebel14

Apr 4, 2012

I came into Feldmann looking to lease a Versa because of the price I had gotten on the Nissan website. Josiah showed me my options with the Versa and then asked if I would be interested in a Sentra instead for a lower price. He was very friendly and stayed with me for hours while I worked out the financial kinks.

310ct10

Mar 30, 2012

This guy, Josiah Franzen, is very nice. I had a test drive on Altima coupe". I not liked the car, but I like his attitude and service. He treated my girlfriend and I so NICE. I would recommend people to have him to be your consultant. Thanks!

rworrell

Feb 22, 2012

I just bought a 2012 Nissan Maxima at Feldmann's and it was a great experience. My salesperson, Dameon Trigo, was very easy to work with and really knowledgeable about the car. No pressure, fair pricing and an overall pleasant buying experience. The dealership itself is quite nice--even has one of those Starbucks machines where it grinds and brews the coffee for you on demand. It was a very upscale experience. Thanks, Dameon and the rest of the team at Feldmann's!

jej112944

Feb 14, 2012

The people at this dealership made buying a car a great experence, I have never purchased a Nissan before but working with sales person Jonah Winter has me thinking of looking at Feldmann for a suv replacement. I am 67 years old and it was so nice dealing with Jonah who had knowledge of his product and paid close attentions to my wifes questions and concerns. Thanks so much for making this a fun experence.

katieskrov

Feb 13, 2012

I bought a 2012 Nissan Rogue from Jonah Winter last Thursday. I was in with my kids last March and test drove a Rogue and Juke. I was now ready to buy a car and began looking at other dealerships. I had a car picked out at a different Nissan dealership and my daughter asked me why I wasn't buying my car from Jonah(she remembered his name). I said I didn't know why not as he had been nice. I contacted Wendy R. and began the process of selecting a car similar to the one at the other dealer. I had my price all figured out and I mentioned Jonah and she said she'd make sure he was available when I came in. Unfortunately, my husband had a medical emergency and I wasn't able to come in when I had promised. Wendy checked in with me a couple times and after two weeks, I let her know my husband was ok, and I wanted to come in and get me car. As I mentioned, I came in last Thursday, when I pulled up, the car I had selected was waiting for me out front and Jonah was waiting for me inside! As it turned out, I selected a different, upgraded Rogue for my final car! Right before I drove away in my new car, Jonah set up my Bluetooth. To show me how it worked he called my daughter and thanked her for having me buy my car from him. He also wished her good luck on her driver's test(which she took today and passed). My daughter was tickled pink to get his message. Everything Wendy and Jonah told me was factual and they were both friendly and helpful. I absolutely LOVED my experience with both of them and look forward to buying another car from Jonah in the future!

buttersnail

Jan 27, 2012

Nissan Feldmann was courteous, professional and very easy to deal with. In looking for a new Nissan Juke, I had been to two other dealerships in the Twin Cities and been treated well enough, though not outstandingly. Feldmann Nissan went the extra mile in their attention to detail to get the deal done to our mutual satisfaction. Phil Trovato in sales and Troy Keller in financing were so helpful in assisting with the purchasing of both our new car and extended warranty plan. I am looking forward to having my car serviced at Feldmann Nissan in the future. If my experience with the purchasing of the car is indicative of how the service department runs, I think it will be a relationship that will last for many years!

dangriffinmn

Jan 18, 2012

We just got a fantastic deal on a 2012 Altima. Great car - so far, only had it for two weeks. The best part of our experience was the specific sales staff we worked with - Mark Leuthard. Will definitely work with him again and recommend you to work with him as well if you go there. Can't vouch for any of the other sales people but Mark will go above and beyond - he did it twice for us and not just with the price.

howiecarol

Jan 13, 2012

We bought a 2011 Nissan Quest a few days ago. I can't say enough about how great this dealership is. Our salesperson was Katie and she was the best. She worked with us helped explain the details of our new van and was so genuine. My husband and I both appreciated all the time she spent with us. She was never in a hurry but concentrated on helping us and answered our questions. All I can say is I have never had a more positive experience like this one in the past when buying a car. Thanks you Katie and Feldmann's dealership. You are the best!

baty0501

Dec 13, 2011

This was a fantastic dealership to purchase a car from. I ended up buying a beautiful "Special Edition" 2011 Sentra, which was the perfect choice for me as a young consumer! I worked with Troy in the financial department, but Josiah, Jonah, and Brian were my sales associates. Josiah was the one I worked with primarily, but everyone was willing to help answer some of my more oddball questions! It really seems like a team environment with a personal touch. I work at an upscale hotel, and Feldmann matches their level of hospitality.

u10exlt

Dec 2, 2011

This is the 5th car our family has purchased at this dealership and I can't imagine going anywhere else. It is a family owned business and you can tell. I have always been given great service from sales and service.

james klein

Dec 1, 2011

The service staff was very willing to help. There was no waiting around at all. The work was done in a very timely fashion, and all the problems that were fixed were explained to me in detail.

ssvoboda79

Dec 1, 2011

I leased a Pathfinder at the Nissan in Bloomington. Rebecca was wonderful to work with. She was very knowledgeable and friendly. Troy handled the finance paperwork and was also great to work with. They made the daunting process of buying a car fun. I LOVE the Pathfinder and will definitely lease into another Nissan at this location.

jukeowner21

Aug 28, 2011

Great, friendly, straightforward discussion and negotiation. Jonah is extremely knwoledgeable about the cars, and I felt like he was helping us make a good decision. This was my 11th car purchase and, by far, the only one I felt good while I was driving away. Post-pruchase follow-up and promises were kept as well (though of that I had no doubt!)

T Watson

Aug 22, 2011

We were impressed with the entire experience. The atmosphere is very welcoming and everyone was very friendly and helpful. We will come back to purchase in the future.

maengel7

Jul 28, 2011

He and the manager worked with me to help me purchase a car within my budget. josiah was very helpful and it was evident he knew the vehicle well.My only concern was the amount of time I had to wait to meet with the finance person. it was over 2 hours. It may be helpful to have 2 people processing these applications.

babingham

Jul 22, 2011

Had a wonderful experience working with Katie in purchasing a 2011 Altima. We knew what we wantednand KAtie was able to locate the vehicle for us on Feldmann's lot as well as give us some other options to consider.

Voeks

Jul 12, 2011

We just purchased a new Nissan Quest and it was our fourth purchase from Feldmann Nissan (2 leases) in the past 6+ years. Overall, the experience was OUTSTANDING! Andy Rognes is the most down-to-earth, friendly, helpful and knowledgeable car salesman that I have ever come across. He is one of the main reasons we keep returning to Feldmann. He is always very willing to work with us on getting the right price for our new vehicle and he makes the whole process very smooth. He always goes above and beyond to get whatever we need and to make us feel comfortable. He also works wonders with our young kids. My kids often ask, "When can we go to the car store and see Andy?" We've also done most of the financing of our cars with Patrick Schwamm (now with Mercedes) and most recently with J.R. Gonzalez. Both are very good at explaining all the details of financing in terms that are easy to understand. All in all, we couldn't have asked for a better car buying experience. If you're going to buy a Nissan (or Mercedes) you MUST do it at Feldmann!

amieraemayo

Jul 8, 2011

I have leased 3 vehicles from Feldmann Nissan and had exceptional service everytime! From top notch sales people who listen to what you want and need to a great service center with reasonable rates. They go above and beyond to make your experience in the dealership quick, easy and comfortable: free refreshments and snacks, free car wash with any service and pickup/drop off shuttle when your car is being serviced. 5 stars in my book!

LauraMcQ

Jul 1, 2011

I have been a Feldmann client over the years and have always felt well-treated. When I arrived at the dealership I was greeted pleasantly, treated well and all my questions were answered. When I decided to consider a different model (a less expensive one), I was treated with the same courtesy and great service. My salesperson, Dan Goblirsch, was polite and very helpful, as were all the other salespeople I came in contact with.

EPeck

Jun 20, 2011

I have been going for service to this dealer for over 20 years. I've had sveral different Nissans and have been happy with all of them. The employees there are always curteous, friendly, and knowledgeable. My last Nissam Maxima, which had over 100,000 miles on it "died" while I was in Chicago. I rented a car to drive back home (Minneapolis) so that I could purchase a new Nissan from Feldmann. the service people are always honest about what needs to be performed on my car. They provide courtesy rides when needed, which are a big plus!

morano

Jun 17, 2011

Andy Rognes, our sales person, did a terrific job. It was because of his exceptional PR skills that we decided to buy a new Muranno from this dealer. This was especially significant since we were from out of town (Iowa City) and just interested in looking at new vehicles not really intending to buy one at that time. Andy did a terrific job in porviding us with basic vehicle information and addressed all of our questions. Andy also did a great job with going over/demoing all of the important aspects that we needed to know at the time of pickup. He even set up the blue tooth telephone connection for our cell phone. We appreciated his followup telephone call to check to see if we got back home okay and if we had any new questions. The rest of the dealer staff was also very user friendly and professional with all of their interactions with us.Thank you

Dahlen

Jun 16, 2011

It was a great experience from the start. If I had any questions, they were answered very quickly. They worked with me regarding the price and since I needed to wait for my color to come in, they guaranteed me the price and financing I had the month prior. They were always friendly and seemed to go the extra mile for me. It wasn't the pushy sales that tends to go with car sales. Sometimes when I would stop in to test drive one more time, busy or not they would accommodate me very quickly. Thanks much for a pleasant experience. Kathy D.

N112

Jun 6, 2011

The sales people were straight forward and clear at what my payments and interest rate were going to be. Any questions that I had were answered and overall the process went smooth.

ShaunaRiceGerber

Jun 1, 2011

Great dealership! I would highly reccomend it. Every person I had the opportunity to work with was awesome! From the minute I stepped foot into the dealship ... to when I drove off the lot with my new car ... I was impressed. I would buy from them again.

ReiseBreckin

May 27, 2011

I had a wonderful experience as soon as I walked in the door. I met Katie Shermann and she really listened to what I was looking for and at the same time offered helpful suggestions. Katie was able to get me into my new car with all of the features I was looking for all in the same day "WOW". The level of service from the entire team is really amazing and something I haven't experienced at other dealerships. Its wonderful to have found a dealership like Feldmann Nissan! Did I mention my husband just got a new car from Katie too!ThanksThe Jones Family

fkassam

May 24, 2011

My husband I had a wonderful experience with this particular dealership.I had been searching for many suv's and finally we found the Nissan Rogue here!We both felt we got great service and the help was much appreciated.thanks again especially the mgr- Angel

enevolds

May 22, 2011

This was our first visit to Feldmann Nissan and our first purchase of a Nissan vehicle. We received immediate customer service right when we walked into the show room. Katie was friendly, no sales pressure, she just made us feel comfortable. Thanks also to the service department, very friendly too!. This is why we rated Feldmann Nissan a 5 in all categories. Jeff & Sue Enevold

kauilanikelly

May 22, 2011

My experience was absolutely fanstastic. Everyone made it fun and professional at the same time. I really appreciate everyone's patience. I have already referred you and your dealership to two people. I network alot in my business and you guys are at the top of my list. Thank youKauilani Kelly

benhendrikse

May 17, 2011

Shopping for a new car is terrifying, but I would have to say that my overall experience buying from Feldmann Nissan was fairly pleasant. The staff, especially Angela was very friendly and prompt when it came to serving me.I did feel a pressure to buy, not threatening, but enough to make me uneasy at certain points. This was my first new car purchase and I did not feel completely comfortable throughout the experience which is why I cannot give the highest rating.

stelmsx

May 14, 2011

A very good expience through the whole process. Went in looking for a used Altima in a certain price range. Without pressure, the sales person detailed the cost and finace options of moving to a new vehicle. The sales person stayed in touch over the next month but by no means harrassed me. A decision was made to purchase a new vehicle and utilize the 60 month interest free financing. During the whole process, I felt like the salesperson was still OK if I decided to purchase a used vehicle.The sales person, the finace manager and the service department were all very friendly, helpful and seemed to really want to provide great service.I recommend this dealer.

gvb

May 7, 2011

Very freindly staff and excelent service. They went above and beyond our exspectations. I would recomend them to anyone interested in purchasing a new or used car. Dave was very accomidating and showed all aspects of the vehicle and allowed an exstensive test drive. His help sold me on the vehicle.

pacoloco123

Apr 27, 2011

The customer service at this dealership has gone beyond the expectations that I have of service departments. It is personal, warm and caring. My parents are elderly and have purchased 3 vehicles from Feldmann's. I have heard them proclaim this dealership as good, but I was able to expericence their "service" firsthand the other day. Feldmann's offers shuttle service to and from the airport if you have purchased a vehicle from them and my parents use this service often. I live in Texas and on a recent visit, my parents experienced some weather delays on their way home that were going to cause problems with the shuttle service being able to pick them up. During many phone conversations, Jard, Bob and Mike, helped to ensure that my parents would be able to get their car and get home. Not only did they keep in constant phone contact with me in Houston, but they arranged for a cab to pick my parents up at the airport, get them to the dealership before closing, get their car and paid for the cab. This is excellent customer service and above anything that I was expecting! The above mentioned gentlemen have gained my appreciation and utmost respect. In fact, when I start to look for another vehicle for myself, I may have to "come" home and purchase from Feldmann's. Thank you very much for service above and beyond the call of duty.

josecaracas

Apr 21, 2011

The service quality of this dealer is way above average. They are very friendly and they are open to negotiate the terms in a very honest and open way.Totally recommend it! I expend more than a month trying to get the right dealer and the right car, and I finally found it!

solson8

Apr 20, 2011

I was greated as soon as I walked in. We sat done with Angela and went over the vehicle I wanted, the color I wanted and the model I wanted. They did not have any but they made sure that I could the one I wanted even though they did not have it. They matched the price I wanted to pay and took all my crap right with it without giving up. To me that is a dealership to keep coming back to. I had unique requests and they were more than willing to deal with them no questions asked. I am very happy I picked Feldmann's Nissan to get my new car from and would not have it any other way.

rockit

Apr 19, 2011

Feldmann is an honest dealership. They don't play games. Jesse Nelson knows the products he sells, so he can and does answer detailed questions, even when the answer won't help sell the car. He focuses on what I want, and does his best to deliver. No pressure tactics, just best efforts to deliver. The service department is also top notch. Timely, helpful, and fair pricing. Also, the cookies and coffee, newspapers and TV are great!

mehayle

Apr 14, 2011

Feldmann Nissan is a great dealership with phenomenal employees! They are incredibly professional and highly organized. I have been working with Josiah Franzen for a few weeks now during my car buying process. Josiah was able to build rapport immediately. He has very strong customer relationship skills. Not only was his product knowledge top quality so was his ability to identify my needs and wants in a new car. Josiah was very helpful in matching my ideal expectations with my intended price range. I never felt any sort of pressure working with him (as I had felt talking to other dealers). I had settled on an Altima Coupe. I was able to get exactly what I wanted in a new vehicle in my intended price range. It was very exciting to finally narrow my choice down to 1 car. While Feldmann has a great inventory, the vehicle I wanted was more rare and located at another dealership, so the dealer trade process begun. I was informed due to the specialty of that car and the limited number available, the dealer trade might not go through and I would have to choose another model. Josiah and his colleagues were very helpful and wonderful to work with! Josiah was consistent in his efforts and the dealer trade took about a week to happen (start to finish). Josiah kept in regular contact with me during that process and provided me with any updates. It was his persistency in the matter that allowed me to finally get my coupe! He really shows his strong interest in the customer first, the sale second. I feel like that is what contributed to his success. I could not be more satisfied with this vehicle; it is beautiful and is exactly what I wanted! The finance team was wonderful as well and answered any additional questions I had. I have had nothing but positive interactions with each employee at Feldmann Nissan. Feldmann went above and beyond to exceed expectations and customer satisfaction!I highly highly give my full reccomendation to Josiah he is wonderful! Troy was also a fantastic finance/ business manager to work with as well!

karen.ward

Mar 31, 2011

feldmann nissan ia a beautiful facility. it is very clean, modern, and the service area is far superior than any other place i have been. josiah franzen, well i am so fortunate that he was my sales person. he is friendly, personable, caring, knowledgeable, respectful, pleasant and overall is would give him an A+. you are very lucky to have him on your team. i would recommend your dealership and i would recommend Josiah. Anyone that came by were friendly too, angel and jr, both very pleasant. my urchase was on a very busy day of the year 3/31, and they did not rush me, they treated me like i was the only one there. Josiah offered me water coffee, etc. josiah showed me all details in car and even in the manuals, anything i didnt uderstand i asked, and he was more than helpful to explain it.i will become a nissan loyalty customer, after driving chevys for over 20 years. customer service, if i had to discribe it, fantastic, keep up the great job.the price was great josiah really worked hard for me to meet my budget.

nicolemaroney

Mar 28, 2011

Angela was very kind, helpful, and never pressured us during our experience. She made sure we felt that we were getting a fair and competitive price for my new car and the trade in. She answered all of our questions and we left feeling like we had made the correct decision. I love my new car and would buy from her again in the future.

penhoyt

Mar 23, 2011

I just had a great experience at Feldmann Nissan! I had narrowed down my search to a Toyota Sequoia. At the last moment I drove into Feldmanns and test drove an Armada, it was definitely off of my radar. I returned from my test drive with Idaliz (pronounced Eye-Dallis) and thought WOW, I had no idea it would drive so smooth, more like an Escalade. Yes, I had test driven many SUVs in my search. Anyways, the color that I thought I wanted had a beige interior. They at that moment had the one with a beige interior off the lot. The next day J.T. pulled into my driveway to show me the Armada with a beige interior. That was above and beyond, thanks J.T! Anyways, Idaliz & J.T. at Feldmann Nissan were very helpful and professional. My 4 kids now fight over the 3rd row seats....I love my NISSAN ARMADA!

kmelom

Mar 19, 2011

I decided last weekend after driving several cars that I wanted a 2008 Nissan Altima.At one dealership last weekend I was filling out paperwork only to find out after fifteen minutes that the car had been sold. This Saturday I went to a dealer with two Altimas in mind only to find out they had been sold. Same thing happened when I came to Feldmann; both cars I had found on Autotrader had been sold, confirmed by Idaliz. However, Idaliz found another 2008 Altima which was a little out of the price range that I had been willing to pay.The Altima was comfortable and quiet, just like I expected during the test drive. After the test drive I knew that I wanted the car but I was still a little concerned about the price. I made an offer, which wasn't accepted, but the price was adjusted downward $300. I didn't want to go another weekend without a car and I thought the price was pretty good with the low mileage and the warranty was great. I was glad to become an Altima owner. My son Tim, who helped me car shop, was just as satisfied. Maybe that was partly due to the fact he wouldn't have to pick me up again since I now had my own car.Idaliz and the Manager that filled out the paperwork were great throughout the whole process. Tim liked the cookies!!Thanks for the positive buying experience.Ken

lindakmahoney

Mar 9, 2011

Thrilled with the car I bought there a year ago December. Andy made the whole process fun so I came back for a second car last year. Service is second to none and everyone goes that extra mile to make the process - service or sales- fun and less painful. Feldmann's also serves Starbucks coffee and fresh cookies while you wait for service. Yes, I would and have recommended Feldmann's.

lula58

Mar 8, 2011

Jennifer is extremely friendly and professional. She explains every thing so thoroughly. Love the way my car is returned..all clean and shiny. I feel totally comfortable with leaving my car in tier hands. Feldman's seems truly appreciative to have my business.

kiwiclh

Mar 2, 2011

From the time I walked in to the time I drove off the lot with my new car, I was treated outstanding. Mr. Winter was absolutely wonderful. He did whatever he had to do, to make sure I was satisfied. Even though he had been at work since the early hours of the morning and the dealership was to be closed during my visit, he never once hurried me or seemed as if I was waisting his time. He was willing to stay as long as he needed to. I was very happy with Mr. Winter, he was very polite,patient,respectful and extremely helpful, he did an outstanding job.Mr. Gonzalas was very freindly as well, he had also been there for the entire day. It was getting late and we were all getting tired, but it didn't seem to matter. He was willing to make sure everything was taken care of before I left for the night.I had an outstanding car buying experience and I would recommend anyone to buy from Feldmann Nissan.

csweiven

Mar 1, 2011

THe customer service was very pleasant and helpful. Josiah was very informative, took a lot of time taking me around and explained everything. He was very friendly and did not try to pressure me into buying anything. (That was the best part) I felt very comfortable and relaxed. I probably should have taken more time checking out prices before making a decision but that was my fault.

tiacoviello

Feb 28, 2011

I visited Feldmann Nissan to lease a new vehicle while taking advantage of special programs to pay off my remaining lease and provide a cash back incentive. I had previously chatted by e-mail with Jim Tang who gave me Mark Leuthard's name. Mark was very busy at 8:45am on Saturday morning 2/26 when I arrived at the dealership, but was able to juggle between customers without making me wait very long. It was a snowy day, but Mark showed me multiple Maximas which was my model of choice. The only issue which Mark couldn't provide a solution to was my desire for a navigation system. It seems that the only Maximas in stock with navigation systems were super black or crimson black in color. Black is definitely not my preferred color, but in order to get the navigation system I had no choice but to get the black. It would seem to me that a navigation system is a popular feature and there should be a much greater choice of vehicles with that feature. I told Mark that I needed to leave by 11 that morning, so he speeded up the sale process. I returned at about 3:30 that afternoon and comleted the finance portion of the sale and took ownership.Other than my disappointment with the color choice, everything went very smoothly.

garagelogic

Feb 18, 2011

We have purchased cars from this dealership for more than 20 years for the simple reason that they deliver what they promise. They pay attention to the little things that are easy to forget when turning in a leased vehicle; do you want to keep the wildlife license plates? When they don't have a color or trim that we are looking for, they find it, without changing the terms of the deal. The meeting with the finance guy is not the dreaded hard sell of 8 different options you "must have" after already agreeing to the "final price". We were in and out of the finance office in ten minutes, with documents in hand, ready to get oriented in our new Pathfinder and drive away. Year after year, Feldmann delivers. And, if you travel, you can drop off the car and have it serviced while you are gone. Their shuttle will drop you off and pick you up at the airport; free parking! OK, not free, after paying $30 for an oil change and a little something for the driver, but alot cheaper than paying to park the car for a week.

jforseth

Feb 18, 2011

I went to Feldmann Nissan looking for a used vehicle. Everyone there was incredibly friendly and knowledgable about the vehicles. I felt welcomed as soon as I stepped foot in the building. I had friends with me as well and they were treated exactly the same even though they weren't purchasing a vehicle. They took the time during the test drive to fully explain all the features of the vehicle and make sure I was comfortable and not making an impulse purchase. Every single person I dealt with from sales to financing to service has been extremely helpful, knowledgable, welcoming, and friendly. This was my first time purchasing a car from a dealership and this Feldmanns made me feel more comfortable in my decision than anywhere else. Since buying the car they have still been in contact with me on multiple occassions to make sure everything is going well with the car and I'm still enjoying the purchase. I bought a Nissan Altima and would definitely recommend them for any new or used car needs you may have.

k.kings

Feb 15, 2011

Katie took the time to learn what was important to me and helped me find the perfect car, with the perfect features for me, and the appropriate price structure. She helped me analyze the choices and narrow down to the appropriate alternatives, and then patiently helped me weigh the options to get to the car I ultimately purchased. I did not feel rushed or pressured. I would characterize the experience as a facilitated analysis, rather than simply a sale.

gamsjones

Feb 3, 2011

I would absolutely recommend Feldmann Nissan. The staff was very professional. I liked that they were up front with the price and did not push us to buy any additional items. Dave (via the internet) did a great job getting us started. He was honest with me. Then I came in and bought the car from Jonah Winter. Again, no pushing me into anything I didn't want. Sarah in financing was great as well. Buying a car from Feldmann was way easier than I thought it would be.

rinad8244

Feb 3, 2011

I love Feldmann, from the purchase of my brand new car to the first oil change Feldmann has been nothing short of professional and super Helpful! I don't cringe when I walk into Feldmann and we'll make another purchase there when it's time. My sales person is no longer there, but I've had another sales person step in and take over all of our questions & concerns without any pause in service. The service end is magnificent! Rick is THE MAN! Walk-ins are always welcomed and appointments are nice too. The car is always washed anytime I get anything done... For example: Yesterday I walked out of the dealership with my oil changed, underbody protector fixed (with new clips ordered), and car washed for under $27.00, AND in under an hour. FABULOUS!Thanks again!

jennifer5611

Feb 1, 2011

I am so impressed by the amount of time and energy Brian, Amanda and Troy spent helping to make sure I was able to buy a car! They truly went above and beyond ... never did I feel like a 'sales challenge' but rather I experienced wonderful customer service and attentive care. Troy was able to find a program that qualified me for 0% finance, which is how i was able to afford a new car. Brian walked me through my vehicle options and was great about setting up appointments. And Amanda was honest with me about my situation and willing and able to provide me a reasonable solution.

amelia.steinkraus

Jan 28, 2011

I love Feldmann Imports. They are by far the best Nissan dealership in the Twin Cities metro area. They are not sleazy or cut throat. They have good sales people and service people. I would and do highly recommend this dealership to everyone I know.

JEKomarek

Jan 19, 2011

They plain and simple have comprehensive, quality customer service i.e.) do not miss a beat. They are friendly with reservations, flexible with drop off & pick up, take detailed notes for service, follow up with issues, provide convenient shuttle service, field questions, and wash car after... all with integrity and in a timely fashion. Gotta love Feldmann's!