Edwards Nissan reviews

Ashley

Nov 3, 2016

They worked with me on what i needed most. Fast and friendly. They didnt try to jack me around with prices like other places hd.

Kimberly

Nov 3, 2016

Nate Smith the sales person I worked with. He is top notch! I will recommend him to my friends and family! I have done so.

Freddyfarn

Nov 2, 2016

Sales and financing were wonderful! Clock didn't work in new car so scheduled appt to fix it. Asked them to remove sticky residue from all 4 doors and window sticker. Had to schedule another appt due to needing another part for clock which is understandable. Was told after getting car back that it was cleaned, vacuumed and residue was taken care of. None of these things were done. Returned week later to finish fixing clock and explained again about cleaning the residue and that we were told incorrectly last time. Was constantly inturrupted by a gentleman who seemed to distracted or busy to even listen. Got car back after clock was fixed and residue STILL on all 4 dors and window. Again, very happy with sales team and finance dept, but clearly once you sign the paperwork and they get their money you slide way down on the priority list.

Marilyn

Oct 29, 2016

Knowledgeable and patient salesman. No hassle sales style. Friendly staff. No pressure sales. Took a lot of time with me to ensure i got what i wanted and needed in a car.

Valerie

Oct 27, 2016

No pressure & the associates listen to what you are looking for. They worked with us and didn't try to steer us away from our goals

Elizabeth

Oct 18, 2016

Everyone was very friendly and helpful! My check up appointment went fast and the waiting area was clean, comfortable, and had refreshments.

Bruce

Oct 10, 2016

Kyle made this my best new car buying experience ever. He listened to my needs and helped me fulfill them and worked to get us on the same page.

Timothy

Oct 9, 2016

Jim Dailey was my sale person and worked extremely hard to help me get what was looking for and at a price to fit my budget. Very professional and customer focused. This purchase is my 4th KIA from your store in 5 years

Alexander

Oct 7, 2016

Overall it was just a great place. Sales people were great and the atmosphere was relaxed a a a a a a a a a a a a

Krista

Oct 7, 2016

Our salesman was very knowledgeable about the vehicles we test drove and shared with us many highlights that you wouldn't know just test driving. He was patient with us and personable. Not pushy at all.

Kenneth

Oct 6, 2016

Kyle McKinney with Edwards Kia was the best salesman we've ever met. I couldn't have asked for a better experience.

Julie

Oct 3, 2016

they kept there cool and didn't give up when I gave them a very hard time and was demanding. ya ya ya

Sherri

Oct 3, 2016

This is my 4th kia from lake manawa kia. Aaron and Joe were wonderful to work with. Love my new 2017 Sorteno

Christine

Sep 29, 2016

The sales service associate greeted me, was very friendly, and had a great sense of humor! My service was excellent! My 1000 mile check up was done in less than an hour and my truck was delivered to me spotless, cleaned inside and out! Thank You!

Henry

Sep 28, 2016

It went smoothly I don't know what else to type other than I sucks to have to type at least 20 words

Kathryn

Sep 26, 2016

They were very efficient and thorough and completed the job in a reasonable amount of time. I was provided a nice loaner car to use.

William

Sep 26, 2016

Our salesperson Aaron McKinney and the Manager Joe were very helpful. Rodney in the finance department walked us through all the paperwork. Great job guys!! We even influenced another customer on the lot at the same time to buy a Sorento because we like the one we have!

Robert

Sep 18, 2016

The costumer service was awesome!! Kyle McKinney went above and beyond to help us get into the cars that we wanted.

Michelle

Sep 17, 2016

Friendly, welcoming and informative staff. Very helpful during the process of deciding what car to choose. Will definitely go back there again.

Amber

Sep 12, 2016

Scott Windles worked very hard to get me into a great vehicle and made the process as smooth as possible! And the financing department was also great to deal with and made the process of signing very quick.

Shauna

Sep 9, 2016

Steve was extremely helpful and patient, he didn't pressure us to make a decision. The lease process was easy to complete.

Hope

Sep 7, 2016

The experience was excellent. Staff were willing to answer questions and make me feel comfortable about the buying experience. Willing to listen and helped in any way they could.

Clifford

Sep 6, 2016

Really liked our salesman and he worked very hard for us to find the right car we were looking for. No pressure and very accommodating.

Jeff

Sep 5, 2016

Experience with this dealership keeps me coming back. Great service, the same faces and great deals make it a no brained.

Anne

Aug 29, 2016

I knew what I wanted, and sales team quickly tracked down a vehicle to match my wish list even though they did not have one in their own inventory.

Korin

Aug 29, 2016

Loved working with Teddy he was so friendly and helpful in getting me exactly what I was looking for! The process went smooth and quickly.

Robert

Aug 29, 2016

Great staff to work with and they got me in the right car, with no pressure. Would recommend to anyone looking for a car.

William

Aug 27, 2016

Great service From A Friendly And Knowledgeable staff. Very Impressed withEveryone.. Thank you Do Not Like The Woed Requirement For This survey

Hannah

Aug 26, 2016

I was not pushed into buying a car Ron and Kyle were nice and empathetic! I was beyond scared shitless and the two of them made this experience calm and peaceful

Jodi

Aug 24, 2016

Proffessional Salesman trested us fairly and didnt take forever. Once we got into finance office that process went quickly and smoothly.

Angela

Aug 22, 2016

Nick Barnes was an amazing salesman. He told me about my options on buying and leasing. Nick was also very personable and professional.

Michele

Aug 22, 2016

All were willing to work the right deal for me and made sure I was satisfied with the vehicle and the deal I received. They were quick and cared about my time.

James

Aug 21, 2016

I liked that the new car manager met me outside to discuss the last points to close the deal. I prefer a hand shake agreement before we finish off the paperwork. Trust is important to me.

Harold

Aug 18, 2016

Sales reps very friendly and professional service representative were very knowledgeable and friendly financial services were very helpful and friendly

Carrie

Aug 15, 2016

They were fast and courteousClean and constantly kept me updated on what is going on with my vehicleAlthough for children i wish the waiting room was like the nissan side... we walk over to nissan building so my son is more comfortable

Shakeima

Aug 12, 2016

My sales rep Nate was really nice and helpful! He made the process very smooth and walked me through the entire process.

William

Aug 12, 2016

not pushy very knowledgeable of there product;answered all my questions showroom and service area clean and presentable everyone i met was very friendly

Melanie

Aug 9, 2016

Teddy G was great! Teddy and the new car sales manager(sorry can't remember his name) both went out of their way to help us out. Everyone we dealt with at the dealership were friendly and professional.

Grandview20

Aug 2, 2016

Was given the option of outside and inside coating on my Kia Optima. I live an hour away and expected them to do them both the same day so I didn't have to make another special trip. Nope! Plus while I was there purchasing the car they neglected to tell me not all the paperwork was filled out, so it had to be electronically signed. Kyle is also a manipulative LIAR

Kevin

Jul 25, 2016

Friendly and attentive staff; I told them what I wanted for a new car, the listened and went out of their way to find it.

Tamara

Jul 25, 2016

I was very pleased at how everyone worked so hard to get me a deal. Steve was exceptional. I felt like everybody bent over backward fro me

Christopher

Jul 22, 2016

The sales men Kyle and the finance department were absolutely fabulous best car buying experience ever had definitely will come back!!! Will be the first dealer ship we will recommend

Trey

Jul 20, 2016

Only place to go if you own a Kia. Or other makes I suppose, I don't know. Went to H&H for years and I'm kicking myself now! Eric and Matt are great I don't care what they say about you guys.... I'm a loyal customer now because of these two thanks guys

Scott

Jul 17, 2016

The service department and sales crew are excellent .Speedy on both sides very efficient.The people are great so easy to get along with.

Shelli

Jul 16, 2016

Everyone is friendly, and helped answered all my questions. The service was quick, clean and kept me informed on what was going on with my car.

William

Jul 4, 2016

not pushy very knowledgeable of there product;answered all my questions showroom and service area clean and presentable everyone i met was very friendly

Kathy

Jul 1, 2016

We felt well treated,our young sales person did a great job. He was friendly and knowledgable. Over all we would give this dealer an A+

Rae Ome

Jul 1, 2016

Everyone was very helpful I was very pleased with the service I received from my salesman Steve.. I would be more then likely to return. I also will recommend my friends.

June

Jun 24, 2016

'Really liked the sales person who helped me, Steve Foster, wasn't trying to make me buy the car. He care's about the person that he is helping. Thank you. Steve.

Theresa

Jun 21, 2016

Kindness and time taking out with me. Aaron even delivered my vehicle to me at home. He made sure things were good always

Sharon

Jun 20, 2016

Nate was kind & courteous, he knew his product well & was able to answer all my questions when asked. I felt he worked diligently to assure my needs were met.

Leah

Jun 6, 2016

The whole buying process was quick and easy! Concerned with my needs and the best fit for me. Love Nissan

Matthew

Jun 1, 2016

This has been our third purchase with the dealer and this specific purchase was a little more drawn out than we would have liked for financial reasons. But our salesman Brandon was patient and regularly communicating with us regarding what cars are available and deals.

Tony

May 30, 2016

Austin was a great help and met my needs in leasing my vehicle. The staff as well was very helpful as well.

Nicholas

May 23, 2016

No pressure from any body at the dealership. We were able to move through the process at our own pace.

Shakeima

May 9, 2016

My sales rep Nate was really nice and helpful! He made the process very smooth and walked me through the entire process.

Kathleen

May 5, 2016

Dave Kunz was very respectful. ThIs was the best car buying experience I've ever had. No pressure to buy which was wonderful. I bought a 2017: that tactic makes sales. Too much pressure would drive me away. Thanks very much. Katie Chapman

Byron

May 4, 2016

Great job by Mike Lewis, everyone was friendly. Very good selection of cars to look over and drive. Very pleased.

Michelle

Apr 27, 2016

I made Kyle aware of my expectations over the phone - mostly having to do with the timing of everything. I had very little time to take care of turning in my car and getting a new one. He did exactly what I needed him to do.

Russell

Apr 25, 2016

Fast and Friendly Sales Service. Actually recommended a friend and he bought a new car a week or so after I did.

Vicki

Apr 11, 2016

I was impressed with the salesmans knowledge about the motor of the KIA. We were also very impressed with how helpful the Financial Officer was. Overall great experience.

Michoak

Mar 29, 2016

This is the worst place ever Kyle lies and threatens people Freddy the SM lies and chuck Norman yells at you over the phone. They promise one thing and than do comply with what they say and when you walk they spam your phone with rude text messages. The only person nice at the dealer is mr. Frost

Michael

Mar 26, 2016

Friendly staff, no pressure to make a sale and no hassle buying. Salesman was knowledgeable and professional. Finance person was professional and took time to explain all options.

Trisha

Mar 19, 2016

Very quick to help. Returning customer so they got me in the car I wanted at the price I wanted

Eubie

Mar 14, 2016

Butch McFarland was a superior salesman in all aspects we have bought our last 4 vehicles thru Kia and would highly recommend to our family and friends which we have in the past

Harley

Mar 7, 2016

I really enjoyed the salesman Butch! He was very down to earth and wasn't pushy with me. He listened to my concerns and was of a great help in the purchase of my new car! I'll definitely do business with him again in the future.

Wagner

Mar 7, 2016

Everyone we worked with at Edwards Nissan was friendly, accommodating and respectful of our time. Because of these reasons, and more, we are proud repeat customers! Not only are we impressed with their sales and financing departments, their service department is the hands down best we've dealt with anywhere!

BrittanyGriffis

Mar 4, 2016

I was helped by Mike and Antonio! Both were friendly and very professional. They did an amazing job at getting me exactly what I wanted! They also did this in a timely manner!!!! Happy customer!! ????

Jwill14

Mar 1, 2016

I received excellent service from everyone on the team at Edwards Nissan. Nate, Chuck, Ron, and Marc all played an important role in helping me purchase my new vehicle!

Michael

Feb 29, 2016

Friendly staff, clean facilities. We went to several different dealerships and stayed with Edwards because of the people. The selection of cars was good and many prices and many options available.

Sharie

Feb 26, 2016

Sweet and to the point. I had just worked a 12 hour shift, and I was in and out quickly

NurseWKS

Feb 18, 2016

I have bought cars from several other dealerships around Omaha and Edwards Nissan was by far my best buying experience! The staff was great, very accommodating, and it was an overall excellent experience. They do a fantastic job at following up and making sure you understand everything about your vehicle and are always available to reach out to if you have any questions. Definitely will buy there again in the future and am recommending to everyone I know looking for vehicles.

Averygrace

Feb 2, 2016

My experience was enjoyable .I was especially impressed with expertise, professionalism and knowaganable attitude. I want take this time to thank Ben McCaleb for his patience and caring attitude. i also want to thank Chuck and Ron , you two are great!

pirin

Feb 1, 2016

Thank you to the Edwards Nissan team for providing such a wonderful experience. I not only got a dream car but was given outstanding customer service. Steve Winchell is a champion along with the team at Edwards Nissan. The process was painless and I did not feel stressed at all.I would highly recommend them to friends and others. Thank you so much for your hard work and excellence in customer service.

juke2015bitney

Jan 28, 2016

The people we dealt with were very efficient in communicating their knowledge of the vehicle and pleasant to deal with. They took time to answer all our questions and follow up after the sale has been amazing.

Jeff59

Jan 21, 2016

The Internet sales manager Teddy could not have done a better job of providing me with great service. The next time I buy a car I will be back here again

Superblack15

Dec 23, 2015

My experience was awesome, I have no regrets! The staff answered all my questions & reassured me I was in good hands. I'm loving my brand new 2015 Super black Nissan Sentra S.

Nich80

Dec 22, 2015

Kyle and Aaron Mckinnley, very thorough, friendly and will go above and beyond!!!!! Everyone involved in my purchase have become friends and I will definitely return

Happy customer

Dec 18, 2015

I have purchased all of my cars thru either the Nissan or Kia dealership. This was a great experience. The sales staff was excellent, they knew the details of the car and were great to work with. There were several people involved in my car purchase & they all did an excellent job. I have had bad experience in the past with the dealership, and this time it more than made up for the problems that I had the last time.

Hopless

Dec 5, 2015

Went to Edwards Kia to look at a 2015 truck with a little over 8,000 miles. When i got there, i was told that it wasnt there and the manager uses it for personal use. So they called him to come down. 30 minutes later he pulls up with two other guys with him. It took them 5 minutes to clean food bags out (McDonald's ) and pop bottles and papers. The truck was a mess inside and out. He also racked up about 2,000 more miles on it too. I was visably upset and no one would talk to me. I even called by phone and Steve Winchell was very rude. He kept cutting me off. Carsguru say that 2015 Titan is selling slowly. Gee, i wonder why? Its because its never there. There's unesscessary wear and tear being put on truck that they're asking over $30,000 for. Woodhouse Nissan is much more professional and they will get my business.

agb

Dec 3, 2015

Car shopping is on the bottom of my favorites list, I really despise it! This is the second new kia we have purchased and they were both from this dealership. The experience is great, no pressure, no pushy salespeople, just honest hardworking people who wanted to help our family find the best vehicle for us. Will be recommending to friends and family. Thanks Darrell!

Gary

Oct 27, 2015

I often put shopping for new cars in the same category as visiting the dentist! I usually anticipate pushy salespersons, hectic back and forth negotiations and lots of surprise add on costs at the end. I didn't experience any of this with Edwards Nissan. We actually discussed the price before I went in to the office and I drove the vehicle away a few hours later for that price. No surprises, no hassles and no pressure to buy. It was a great experience and I appreciate the respectful attitude. Thanks.

JLS

Oct 15, 2015

I was looking to lease up again through H & H Kia after being a loyal customer with them, (I bought and leased 4 cars with them through the years), they were not meeting my satisfaction or giving me any deals. I was actually sitting down negotiating with one of their sales man when Kyle McKinney called me and offered me a way better deal than H & H ever had. 10 minutes later I was in Edwards Kia's lot with the vehicle I wanted and lower payments than my previous vehicle that I leased from H & H. Kyle did an excellent job and more or less stole me from off of H & H's lot...Lol!!!

AMS

Oct 8, 2015

Very relaxing purchase. We felt welcomed and comfortable from the moment we stepped out of our car. Made the car buying experience a pleasure instead of a miserable experience !

Cabertelsen

Oct 8, 2015

Thank you so much for all you guys did for us!! This was a great experience! Corey was the best!! Frank helped get us 2 vehicles in 1 day! Great job!

ZsaZsa

Sep 21, 2015

Always a pleasant experience they are pleasant and helpful. Nikki is always willing to provide any accommodations needed during the servicing process as well as informing me of new info ie: recalls etc.... So happy I chose Edwards Nissan of council Bluffs!

dgodin67

Sep 18, 2015

I wen to Edwards just to see if the deal I was getting at H&H Kia was the best,,,, was not going to buy as there were other makes I wanted to check out. I was welcomed as soon as I hit the lot by two of the most handsome, knowledgeable guys who quickly made us comfortable. They asked what we needed, told them and I was getting information as we went around the car as everything was being explained (so knowledgable) ... I told them my best deal and they countered with a better one and threw in more deals and when I looked like I still was not sure they went even further, of course running off to the big guys office to make sure they could officially make that deal...... I walked away with a 2016 Sorento in the color I wanted and finance put the final touches with the great package ..... I am so happy with this dealership that I will tell everyone who asks where to purchase their next vehicle... Those two cute salesman where really awesome too....

Steve6767

Sep 17, 2015

Mr. Daley was very helpful . Had a great experience at the time I bought the new car. Was able to try different types while I was there. I was glad I tried out the KIA

CarrieC

Sep 9, 2015

Salesman was extremely helpful and knowledgeable about the vehicles we were looking at. From salesman to finance the experience was very pleasant. Easy to deal with and helpful in finding the right van for us. Ended up buying a Sorento also before leaving. Great experience.

mbower123

Sep 4, 2015

Explained everything very clearly and througholy. Very kind, and respectful for our decsision, and patient. Car was vaccummed and full with gas like promised! Was showed how to use the Bluetooth and different things in the car

dgw

Aug 29, 2015

I think that the title her says it all - I purchased a new vehicle from Edwards Nissan and it was an excellent experience. The staff are knowledgeable, professional and don't play games in the sales process. The vehicle was ready and gassed up as promised. I would recommend this dealer to all.

pissed off

Aug 26, 2015

Bought a Camaro wasn't detailed correctly. Didn't get the gas in it like we were promised. I don't think we got our trade put in. Like they said we did. My wife and I think this was the biggest mistake. We tried walking away 4 different times.

Cinbad

Aug 25, 2015

Came to look at a smaller vehicle for my 18 yr old son with good milage. Teddy was very patient and helpful in finding the "right" car for Nathan since his large frame didn't really fit in the smaller Kia. Happy with 2009 Nissan Maxima and my son loves it! He said if it didn't say Nissan, he would think he was in a Mercedes! Thanks Teddy!

Mta2

Aug 22, 2015

Walked in to only looked at cars not looking for a specific brand or model..... walked out with a brand new one! They convinced me!

Ike & Lynn

Aug 18, 2015

Pam was our salesperson,and she was awesome, she made us feel appericiated, she spent a lot of time explaining things to us.she really wanted us to be happy with our purchase. And we are! Thank you Pam, I will recommend you to a friend.

NewSoul4Terri

Aug 15, 2015

I came in looking to buy a slightly used Soul - and walked out with a brand new one for a (slightly) smaller payment!! WOW!Richard in Used Car Sales and the folks in financing were MORE than helpful and professional from start to finish.I love my 2015 Kia Soul!!

jhowe

Aug 9, 2015

Corey was a fantastic salesperson! He was thorough and straight with us. We had communicated via email with him prior to coming out to look at our KIA and he was motivated to work with us. So impressed and thankful for this car leasing experience! It was such a refreshing, positive experience we are telling everyone who will listen!Thanks again!

diane

Jul 27, 2015

Teddy was our salesperson and he was awesome. I am disabled and he went out of his way to find me a vehicle that accommodates me and my equipment. It is comfortable, reliable, and I love my new Soul. Thank you Edwards Kia and Teddy for such a great buy.

spotmouse

Jul 27, 2015

Teddy was my salesperson and he was awesome. I am disabled and he took into consideration my needs and recommended a 2013 used kia soul. It had low mileage and was like new. We love my new car. It was the best match ever. That you Edwards Kia.

kollaschj

Jul 25, 2015

Brandon did a great job helping us get the car we wanted for the price we wanted to pay! Went looking for an Optima or Sportage and were able to drive both. Decided on the Optima and are very happy with our choice. Will definitely go back to see Brandon again when we are in the market for another Kia.

carfun

Jul 15, 2015

Easy and very fast. Friendly atmosphere. Brandon did great choosing my new car! I'll be coming back for my next car. Ask for Brandon.

ra66it

Jul 14, 2015

I was surprised how painless a process it was to buy my new car. I was able to stay in the price range I wanted. Brandon was very helpful.

wulfekuhl

Jul 14, 2015

Set my price, told them what is was, they got within $6.00 of my price. Sent my son to pick out the Soul he wanted, my wife and I showed up, we were in and out in an hour.

Gavynsmom

Jul 8, 2015

I am a single mother and I bought a used car from Edwards 5 years ago and I was hoping to trade it in and purchase or lease a new car since my son turned 15 and would soon be sharing my car. I started online by looking at the cars and starting my credit application. The next day Teddy Graybill contacted me and we began searching for the right car for me. Teddy was very patient and never gave up on helping me. In the end I leased a Kia Sportage and I love it! The entire staff was great to work with and they made the process pretty painless!

8bitMrPink

Jul 4, 2015

Kyle and Freddy and Clint all rocked my world! They made leasing my new car an awesome experience! Highly recommend all 3! Edwards Kia rocks!

gschmidt5

Jun 29, 2015

I was in the car business for 22 years. Service after the sale is an understatement when it comes to this store. Tony Turner and his crew are head and shoulders above anything I have seen in years. I cannot say enough about how well they have treated me and taken care of any issue no matter how large or how small. My next new purchase will again be at this store because of the service department!

Thinker 100

Jun 28, 2015

had a problem with my daughters car. Seems when going up a hill it would surge a little. But when I took it to Edwards they said it could be spark plugs and wires or a ignition coil. So we will change the plugs and wires and see if that corrected that.Darwin

Ezzard

Jun 27, 2015

The air conditioner on my 2012 Chrysler 200 was not working. After an initial inspection it was stated that nothing wrong could be found and an air conditioner service would probably take care of the problem. This service was performed. The next day the air conditioner was still not working. It was discovered that an "unsafe" condition existed with the air conditioning system. Nikki informed me that it would cost $1,200 to fix the problem. I purchased an extended warranty with the vehicle which took care of the total cost. I'm supposed to pick up the car on the 29th of June as the car is still under repair. I am very satisfied with the service I've received thus far. I'm sure the car will be in good working order when I pick it up and if not, I will have no problem bringing it back for additional service.

samtsah

Jun 26, 2015

The service was excellent as always. Tony Loser is always very helpful. Gerry Baker the courtesy driver was very pleasant and accommodating. Would recommend them

Kia buyer

Jun 25, 2015

Brandon listed and knew exactly what we wanted right off the back. He helped us get the car we wanted at the price we wanted. He made sure all our questions were answered. Brandon was a great representative of this dealership.

Mbauer

Jun 25, 2015

I love the Service Reps at Lake Manawa Kia. Tony Loser and Connie always professional and provide Excellent customer service. Thank you for always taking care of me

Satisfied Omahan

Jun 25, 2015

We dropped my Frontier off for an oil change and ran a couple quick errands and when we returned, the truck was, washed ready and waiting. I was promptly tended too, checked out and out the door in a few minutes time.

carl

Jun 23, 2015

I was having problems with one of my tires...Tony Loser and your service parts recommend a course of action, which I followed and your service department had all the work done within 3 hours. Excellent job by all!!! Carl T. Wirth

dls51501

Jun 23, 2015

service was first and good and I would tell everyone about the service and I will return anytime for service on my van best experience

Tom C

Jun 23, 2015

We have purchased two Rio's, two Sportages and two Optima's from this dealer. Our son drove his Rio for 10 years and loved it! Our first Optima lasted 11 years before we decided to get a newer Optima. My first Sportage lasted for a little over 150,000 miles before I decided to purchase a new one. The new Sportage finally started to wear out at a little over 250,000 miles (I drove a lot). All the purchases went very well and Tony Loser got to help service all six of them! I have never had anything but excellent service and assistance from all of the great people there including Gerry Baker(Who is one of the courtesy Drivers and a really nice guy). Obviously I spent lot of time in their service department. My observations are that they treat everybody as their friend and normally go above and beyond to make sure they resolve any issues to your satisfaction. If you are looking to find a dealership that treats you the way you want to be treated, then your search can stop here.If you only like American made things, you should ask the people who work there about the factory down south.

Amanda

Jun 21, 2015

The one and only reason I am writing this review is because of Bob Elet. He was the most amazing, caring, straight forward salesman I have ever dealt with. I couldn't get the deal I needed there but he went above and beyond to do everything he could to help me. I just can't think of enough good things to say about him. If you are looking for a new Kia I highly recommend you go see him. I also have to say a word for Julie Mornin. She was caring, understanding, and took a lot of extra time with my mother and I knowing we had a bad experience with my last lease (if you go here stay away from Darrell Budlong). I was not impressed with other aspects of the process. Especially the attitude I received after going somewhere else after trying to work with them for 5 hours and not getting the deal we needed. We left and I got a phone call saying they were finally able to offer me what I needed. At this point I was working with another dealership and wanted to wait to make a decision. I got a message from Freddy bashing the company I went to saying they offered a lot less warranty. I don't believe this kind of behavior will get you anywhere with customers.

DStaehlin

Jun 20, 2015

Kyle M. was awesome! Showed me the options I had, and was super informative on the vehicle I was looking at. Push hard to get me a great deal and to be able to leave with key in hand!! I would definitely recommend to anyone looking for a great new car!

jwashtub

Jun 15, 2015

all the sales people especially Cody are excellent we are very happy with our purchase service is excellent also and will recommend your dealership to anyone that is looking for a car or service

Lana

Jun 13, 2015

Steve W really listened and accommodated my needs. Great team with Manager John and finance person Ron. Incredible experience ofhping me making the best choice for me!

Katina

Jun 12, 2015

I loved the attention they gave to me and my purchase. They answered all of my questions and explained everything to me in detail.

Chasmus

Jun 12, 2015

I would give it 6 stars ++ if the rating system allowed for it. Had both my Titan and Armada (#4 and #5 Nissan vehicles) in this week and the service was quick, the the entire Service Staff is courteous, professional and friendly. I have been buying and having my vehicles serviced there since I purchased my "93 Pathfinder. The entire process, from sales, through financing, after market and continued servicing has always been excellent!!

cieandra

Jun 10, 2015

The service department is why I continue to buy Nissan. They are fast and always do the work they say they will, and have great communication!

jdenman

Jun 7, 2015

I always have wonderful service at Edwards Kia Lake Manawa. Cody Shupe is our sales person and all though we were there for our oil change we had questions about our purchase and he was there to help. Always smiling and willing to help us.

nissan

Jun 5, 2015

Excellent service. Already bought 3 cars from them. They value my opinion and ready to have 50/50 solution to make me as a customer happy. Will definitely buy from them again when time to buy a new car comes

Erik

May 21, 2015

No pressure sales, worked with me on my requirements. Was a Great experience. A big Thank you to Joe Luelllman.

Joseph

May 4, 2015

Service was friendly, easy to get along with. We did not feel any pressure from the sales team. It was a great experience buying a vehicle.

Amy

Apr 23, 2015

We have been extremly happy with the customer service in the Kia department. This was our 4th vehicle bought there so we have worked with Tony for 11 years or more, we trust him and that is crucial

buyer402

Apr 22, 2015

One of the cars we bought from them had to have the transmission replaced after about 7 months. It was a 2012 Nissan with not even 50,000 miles. The manufacturer warranty thankfully covered it, but it is not extended on the new transmission, which is actually Nissan's fault. We also leased a brand new Kia. We were actually just inquiring about trading in an older model model Kia and seeing what the payment difference would be on a new lease, even explaining it was just an inquiry to see if it was feasible, and they quickly pushed it through like it was an emergency. We have had the new lease not even 2 months, and the ENTIRE thing has been a headache since day 1. Lying to us about allocated yearly mileage and changed it in the lease compared to what was verbally agreed, claiming it was verbally agreed and that I must have "forgotten" what was discussed, not including the price of plates when they told us it would be included, not having the spare key when we bought it and we had to go all the way back to get it, have to re-sign documents TWICE NOW because they didn't scan them in and now can't find them, among other things. It's at least a 30 minute drive from where we live. The new lease was for me, and now my husband is driving it because I would absolutely go over the yearly mileage if I drove it. I commute about an hour or so to and from work 6-7 days a week. We also were told one monthly price when we were initially looking, and they tried to raise it when we came back to sign paperwork claiming the finance guy looked at the figures wrong. We told them we could not do the higher rate, and they adjusted down to ALMOST what we were initially told. We have been mislead and misinformed the entire time. I will NEVER buy or lease another car from this dealership. I already work 2 jobs, have a wedding coming up, and numerous other expenses, and they are making it impossible to survive. They do not care about anything but making a buck and do not attempt to fix their mistakes. I am not a car salesman or financier. I did not expect to be lied to about the paperwork i was signing. I would return the car in a heartbeat if i knew they wouldn't try to pile on early termination fees for ending the lease.

apologydenied

Apr 16, 2015

It is to no surprise to me that the most recent review started off by talking about being lied to about something on his warranty. I purchased my vehicle in August 2013 and purchased the extended warranty under the understanding that the warranty would cover my vehicle for the life of my loan because of the type of loan I was offered. I did not have bad credit, I had no credit so I was offered an "opportunity loan". Being very naive and uneducated about how loans and warranties work, I took the fiance guy's word and believed what he was telling me to be the truth. To my recollection and the recollection of the person with me, he explained that the warranty would cover all major repairs and I would only be responsible to pay $100 for each repair. This part was true. The length of the warranty, however, was not. I am partly at fault for not reading every single paper he put in front of me but that does not erase the fact that I was told it was for the life of my loan. With this security and peace of mind that I would not have to pay for expensive repairs, I went about my life, until today. I called yesterday and set up an appointment to have my vehicle looked at because there were a couple different "service" lights that would come on and then turn off, in addition, it was having difficulty accelerating. I took it in to the Chevy repair shop, was given a loaner car while mine was being repaired. I received a phone call from the service department informing me that my warranty was up because it covered 24,000 miles or 2 years. I explained to him what my understanding was and called my finance company to inquire about the "warranty requirement" that the finance guy told me about. I was then informed that was not a "legal requirement" for a loan acceptance and I should talk to the dealership. I did just that. After I left work, I went back to the dealership to talk with the finance manager. After explaining the situation, he went and got the hard file of my purchase and sure enough the paper says "24,000 miles or 2 years". He did not apologize and told me to be careful how I word my reviews online because their lawyers look at them for slander. To me this seemed like a "scare tactic" to get me to not write about my experience with them. Honestly, had he been more empathetic and apologized for his previous employee lying to me, my experience would have ended differently. I will be removing their logo from my vehicle and will not purchase from them again.

Angela

Apr 8, 2015

I loved my salesman, Teddy. He was very helpful and treated me like family instead of just a sale! I was able to get a car loan without a co-signer and that has never happened before!!Keep up the great work!

Carrie

Apr 2, 2015

I had a very good experiance with my salesman Kyle. I will continue to use Edwards as my dealer as long as Kyle is there.

Ashley

Mar 29, 2015

It was great I think the salesman was very helpful and I liked the knowledge and experience of his knowledge.

Jack

Mar 12, 2015

Joe was wonderful to work with..we didn't think we would get approved and he went above and beyond to help us.

Denise Fink

Mar 1, 2015

I purchased a KIA SOUL TEDDY G was very helpful patient and got me just what i wanted. At a great deal too.Awesome guy to work with THANK YOU TEDDY STRONGLY RECOMMEND BUY YOUR CAR HERE

Briang

Feb 4, 2015

Just bought a car yesterday the car is great the price was great but the staff left a lot to be desired. I was lied to about the oil changes on my warranty and this was only corrected once I was in the finance office paying for it. At this point I had already been there 5 hours so I just went with it anyway. The only excuse I was given for why I was lied to or given misinformation on the oil changes was my sales rep was not supposed to be selling new cars, they offered no compensation not really even an apology. I wanted to go home to get the checkbook and then come back and pay for it and have them get the car ready while I was gone but they wanted me to take the car home even though I had already agreed to purchase it and then come back and then they get it ready after I had done so. I wasn't trading in my old car so there was no reason to not have me take my car home since I wasn't going to add mileage on the car they were later going to sell. So after I got back with the checkbook and got everything paid for and handled (and was told my agreement wasn't what I had discussed with the dealer who wasn't supposed to be selling new cars). I had to sit around for another couple hours while they got the car ready which could've been done by the time I got back with the checkbook and paid for it so instead of going home after a very long day I had to sit in the lounge and watch bad reality TV. So after what should've been a Great experience of buying my first new car ever all I felt was exhaustion and disgust for the unprofessionalism of the staff. It's not like I stood by and let them tell me take the car home I insisted that I'll just take my old car home and come right back while you get the new one ready but they INSISTED I do not leave without the new car. I almost forgot when I first came in I had an appointment for a test drive scheduled for a specific model that they had in stock that I had scheduled probably 5 hours in advance. When I arrived for my scheduled appointment they didn't know where the car was couldn't find it we wandered around the parking lot which was covered in snow ice and puddles and then finally settled on a different model to test drive that wasn't the manual transmission I was purchasing but was an automatic in a hatchback when I was purchasing a sedan. So I got a general idea for the car but did not get to test drive the car I had actually scheduled to drive. When I made the same arrangement with the Bellevue Nissan dealer they have the car that I had scheduled to test drive sitting in the bay warmed up cleaned off ready to go the exact model I had asked about even down to the color, had they been close on price I would've definitely gone with them based on service alone. I am sure I will be doing all my scheduled maintenance through the Bellevue dealership since they obviously know what's going on. Also during the test drive my salesman instead of telling me about the car was playing on his phone the whole time and telling me about an app or something he was trying to develop. Overall great product good price but will probably never buy through Edwards again.

Matt

Jan 6, 2015

Went to look at a used Mazda CX9 and walked out with the keys. Christian Richards was our sales man and he was very helpful. I would recommend Edwards to anyone.

Ann

Jan 4, 2015

I just purchased my 5th Kia from Lake Manawa/Edwards Group. Cody Shupe was a great salesman. Listened to my needs and delivered the results I wanted. Thank you Cody for a great experience. Luv my new Optima!

Cynthia

Dec 31, 2014

I felt that Teddy Graybill was very concerned about getting us into a car we could qualify for and also afford. He took his time, we were not rushed and he never was negative in any way. He was very personable,probably one of the best car salesman I've ever met. He made it a great experience.

Lee

Dec 16, 2014

How eager the salesman was to please us. How the salesman that greeted us asked if we had talked to anyone. Then found that salesmen for us. Teddy was great to work with.

Jayme J.

Dec 5, 2014

Everyone was great! Special thanks to my salesman, Scott Windles. Scott was great and he made our experience wonderful!

Brian

Dec 4, 2014

Our salesman was very responsive to our needs. He asked us how serious we wanted to get. He asked if we wanted some ballpark figures, to get down to brass tacks, or to just take the test drive and think about it. We felt like we were heard and we never felt pressured to move faster than we wanted to. Probably the best sales experience we've had buying a car.

Wendy

Dec 4, 2014

My salesman was great. He was very patient with me through the entire sales process and he listened to what I wanted and any concerns I had. He worked very hard to make sure I was satisfied with our deal.

karrigan825

Nov 21, 2014

On 11/13/14, I went to H & H with the hopes of purchasing a vehicle. For personal reasons, I was unable to secure a loan and they basically told me there was nothing they could do for me. I decided to no give up, and on 11/15/14, went to Edwards and I'm glad I did. The sales Manager, Mike Hansen, and Kyle McKinney, my salesman, went out of their way to help me and did not stop until they found me a lender. Not only did I get a vehicle, I got a BRAND NEW vehicle! I'm 54 yrs. old and have never owned a brand new vehicle. I will be doing business with them again, and will refer anyone that asks me to them. Thanks guys! P.S. On 11/20/2014, I stopped at H & H to show them my new car....rubbed it in a little :-)

Ron & Andrea Vaughn

Nov 18, 2014

Me & my Fiance were looking to buy a new 2015 Nissian Rouge. We were looking for an awd & instead got a front wheel drive. The sales guy Mike Hansen is who we were dealing with, from the start we told Mike we wanted an awd cause of the snow. So we looked at awd Rouges and found one but it didn't have the window sticker so hhelooked it up and not once did he say it was a fwd vehicle. He was bbeing transferred to the Kia side within the next couple of days. We decided to buy the vehicle he said he would have all the paperwork ready the next day. The next day we come back to buy the vehicle Mike got transferred & We had a different sales guy. Papper work was ready and we bought the vehicle. Now our first snow fall the vehicle had no traction which shouldn't cause it's supposed to be an awd. Well it's not an awd but a fwd, so went down to the dealership and confronted them and all they had to say was it's a done deal & the one we were supposed to get its a $4,000 difference. I asked Mike why would you show us fwd when we wanted an awd vehicle, he didn't have a response. We paid $36,000 cash after taxes and everything and it's not the one we were told. There sales guys & managers made us feel like we were cheap and liars. It was the worst experience we ever had and we now trtread going there for anything. We now deal with Nissan Of Omaha, which is a great place all the way around. I recommend you deal with them there customer service is awesome and sales guys are awesome & Vehicles are cheaper. We wish we would of bought our Rouge from them. We're in the process dealing with them on what we want and it's headache free.

alicia.maxwell.142

Nov 11, 2014

They stripped my drawn plug and in order for oil to come out it has to be replaced and there charging me for it don't think so

Robert

Nov 5, 2014

This was the first time in my life (40 years worth of buying cars) that I have felt good about a vehicle purchase and it is all due to our salesman Pat Collins. Pat and I negotiated the entire sale either over the phone or the internet (a first for me). We felt he really did work hard to get us the best deal possible for what we wanted and that made everyone happy.We appreciated the extra effort he took to work for us not just for the commission he would earn to help us get into the model we wanted and not into a lesser one. Pats's honesty and personality and friendliness are what kept us negotiating with this Dealership over half the distance across the state from us, something we have never experienced before. And we love or 2015 Kia Sorento.

Ronald

Oct 31, 2014

The staff was very helpful.Everyone from Robert Penn my sales guy. To the Finance Manager Clint. Down to the Service Department Nikki.EVERY TIME I come in I get FIVE STAR treatment HANDS DOWN.

Gwendolyn

Oct 11, 2014

No haggle AT ALL with the price! Everyone went out of their way to be accomadating. It was the very best experience I've had buying a car!!

Bruce

Sep 17, 2014

Friendly and helpful staff. No pressure during sales process. Will share my experience with everyone. Love my car! Had a great time with the whole process. Edwards staff ROCKS!

TomR

Sep 11, 2014

The sales team were very professional and knowledgable about the vehicle I was looking at and answered all questions I asked. Very pleasant experience.

Nathan

Sep 10, 2014

Working with the salesperson, Teddy Graybill, was an excellent experience. He was very straight-forward and honest in his approach. As soon as I walked on to the lot, he took me right to a vehicle that met all my expectations, and he was very quick to hammer out a fair purchase price. I'd definitely return to him again, and will be recommending him to anyone I know interested in purchasing a vehicle.

John

Aug 28, 2014

Our salesman, Brandon, was great. He listened to what we wanted, both from our car and our sales experience, and he gave us both.

Alana

Aug 27, 2014

As a first time buyer, as well as being alone without influence from a family member or spouse, I felt completely taken care of. By the end of my experience I felt like I was with a friend. Thank you.

Cody

Aug 15, 2014

When I came in, the turn around time was reasonable and I was worried with the issues I was having with the stereo, I'd be asked to "Prove it" since it only happened from time to time, but it was painless!

Ken

Jul 30, 2014

Very friendly. I would recommend Edwards KIA to friends. Gave me exactly what I asked for.

LukeisGreat

Jul 30, 2014

Robert Penn was excellent to deal with. It was the best experience with a car salesmen I have had.

Lisa

Jul 21, 2014

the one on one with each person that deals with the final paperwork down to the car and showing how each and everything works.

Brooke

Jul 11, 2014

I recently purchased a 2014 KIA Soul, and it was Pat Collins that helped me. He did an amazing job and I will be a customer for the rest of my life!

brookekwatson

Jul 5, 2014

I have purchased several cars from other dealerships in the past and I can't think of one good thing about those experiences. This is not the case with Edwards Kia and Pat Collins!!! AMAZING...is really the only way to explain my experience with Pat. I will be a return customer without a doubt!If you're looking for a vehicle...Pat Collins is definitely the guy to see!!!

TinaMH

Jul 2, 2014

My husband and I came in for new vehicles. The sales team worked hard to get us what we wanted! Thanks for all your hard work and helping us through the process!

Ronald

Jun 27, 2014

dont treat you like your second class just because you dont have the greatest credit score in the world because there can be a lot of reasons for having a bad score that has nothing do to with whether or not you made your payments on time

vsunclades

Jun 25, 2014

Never have I enjoyed dealing with car dealers until now! Edwards Nissan and Kia made my experience smooth and enjoyable. Everyone, especially my sales person, who went up and beyond what I had expected, were friendly, courteous and jump through hoops to get my deal done. What a great bunch of professional, knowledgeable, and most of all friendly people! I would highly recommend you guys to anyone, and I will be back when I'm ready to purchase my next vehicle.Thanks so much!

Carole

Jun 23, 2014

One of the smoothest transactions I've had. Went on line, saw what I wanted, contacted the internet salesman, made an appointment, showed up, drove the vehicle, said okay, agreed on the terms, finished the paperwork and drove off.

Justin

Jun 22, 2014

kyle was an excellent salesperson because of him we bought two cars all your staff and people were very accomdating i would recommend your dealership to everyone

Richard

Jun 20, 2014

My experience with Edwards Nissan was truly fantastic!Professional and personal. I'm sure to be a regular client. Thanks to my sales person and the rest of the staff!

Brenda

Jun 19, 2014

Salesman knowledgeable and kept me in my budget. Everyone was friendly and gave us the time to decide. Process was fairly quick and precise.

Eric

Jun 14, 2014

Teddy was a amazing salesman he bent over backwards for me to try and get me in a car and I wud recommend anyone buying a car to go talk to teddy

Branden

Jun 13, 2014

How our salesman Stephen 'PRIMETIME' Mitchell was able to get us into the JUKE that I've been wanting for a few years!!!

Sedecrem89

Jun 6, 2014

If you are considering purchasing a new or used vehicle, get over to Edwards Nissan Kia! Everyone is exceptionally friendly and courteous! I worked with Alex, who made my buying experience a breeze. He negotiated a fair deal and thoroughly explained everything. I will definitely return to Edwards for my next vehicle purchase!

Gary

May 30, 2014

Very friendly and professional. You took the time to provide me with a car that was far better than I was expecting. It was an excellent experience. I immediately told everyone I could about your great quality service.

Jason

May 29, 2014

My sales associate went above and beyond to get me the best deal possible. He really went to work for me. I've never had a bad experience at my dealership.

Maggie

May 29, 2014

Pat (My salesman) was great to work with and worked with me to get the deal I wanted on the car of my dreams. Super happy about this! Thanks guys!

Lori

May 24, 2014

Teddy was great to work with. He took us through the process and when we were waiting for the Finance dept. he allowed us time for lunch. The Finance dept was great as well. 3 weeks later we took my brother down to but a car from Teddy. Highly recommend this dealership and especially Teddy.

Robert

May 24, 2014

i felt the staff was up front and customer service was great. i felt the sales rep was down to earth and not pushy. i felt like they did what they could to get us a car within our budget.

spz0ut

May 24, 2014

I had talked to many dealers and Pat was BY FAR and had an amazing expierence for my first vehicle...Pat was very friendly and did not bs me and got me $6,000 off my original purchase. If your going to get a vehicle PLEASE go through Pat

jrs52792

May 7, 2014

Everyone that I dealt with at Edwards Nissan Kia was top notch - Alex met me at my vehicle when I pulled up, introduced himself to me, and immediately showed me the vehicle I was interested in buying. We took a quick test drive and then went back to the office to finish up the paperwork. What I thought would be an all day process ended up being about an hour and a half - they made it easy and fairly painless. I will recommend Edwards Automotive to all of my colleagues and friends if they are at all thinking about buying a new or used car. Thank you for the great experience!

debfinaz

Apr 30, 2014

Went in to dealership hoping to purchase a good used car and drove off with a new auto! At my age it's nice to know I now have a very dependable car for a long time to come!!! Alex worked miracles for me.

glande1

Apr 21, 2014

Alex seemed more like a friend than a sales guy. He was super nice. He showed us respect from the very beginning. Thanks Alex. New friend!!!!

pmhekinney

Apr 21, 2014

Alex was great! Very professional and attentive. The purchase was quick and painless and the best car purchase experience I have ever had! I do wish that the detailing on the car was better, it didn't look like they spent much time on it. I would call Alex with any other vehicle purchases in the future!

Kyoko

Apr 20, 2014

I want to say thank you to Tony at Lake Manawa Kia - he and his crew took their time to examine my car during routine maintenance. No I really didn't want to hear that my engine area turned into hybernation camp for mice from the field- afterall my car is less than a year old! But I am glad they found it and fixed it. I don't recall a dealer that went above and behind to examine the vehicle other than oil change or what you have paid for. There was a slight glitch during repair process but Tony got me a vehicle and I didn't have to miss work. Please acknowledge all the hard work Tony and his crew do daily basis. It really pays to cross the bridge or river to take my car to Tony.

Barbara

Apr 19, 2014

Everything from the moment that I called for service. My call was put through immediately, I talked with the service person I wanted (Tony Turner), I was scheduled at the time I wanted, and the service was efficient and great. PERFECT

Betty

Apr 19, 2014

I always feel very comfortable waiting in the lobby for my oil to be changed and if I ask them to check something out for me, they put my mind at ease and check it

Brenda

Apr 19, 2014

Your staff is excellent, they let you know how long your waitwill be (to the best of their ability). Inform you when your serviceis just about complete and send you on your way.

Angela

Apr 18, 2014

The Nissian service manager was attentive and helpful when I picked up my Xterra. He explained what was done to my vechile. Unfortunately when my husband dropped off my vechile he and the cashier were rude to him. I was surprised to hear that because whenever I have brought my Nissian in I have been impressed with the friendliness and courtesy of the employees.

Jeannette

Apr 18, 2014

Tony is wonderful as all the service people are. He worked with me in rescheduling the apt several times as we had a death in the family. Also he is great about working with me about times to drop off and pick up since I live so far away, Always a pleasure with everyone I have encountered in all my business with Lake Manawa Kia.. Thank you

Mark W

Apr 18, 2014

I was contacted via phone by Dexter. Promised if I came by he could provide with a better deal then the car I currently pay on. Not once did he have that offer. After leaving unsatisfied he continued calling me from different phone numbers. After blocking calls he proceeded harrasing me via email. I will never again make a purchase from them again. I want to NEVER be contacted by them again. They are on my do not call list and a complaint is filed with Better Business Bureau.

E.T.

Apr 17, 2014

They never called me I had to call to check on a price. They said they would get back to me but never did so we purchased elsewhere...........

trm5

Apr 17, 2014

I was able to get a great quality car with quick, efficient and friendly customer service. I found the car I wanted on the internet and applied online so when I arrived at the scheduled time the car was sitting and ready for me to test drive. From there everything else was a breeze.

Jason

Apr 16, 2014

They did a great job on my car I had know idea that anything was wrong with it but they found the problem and fixed it I am very happy with my experience.

Missy

Apr 16, 2014

Our dealer Derrick Russell. He was very knowledgeable and accommodating. He was down to earth and easy to talk to. He didn't make us feel pressured into any decisions we didn't want.

Steven

Apr 16, 2014

Very helpful in working with me as far as purchase price. Couldn't be beat. Also explained features of the vehicles very well.

Heather

Apr 15, 2014

Nikki was a great help and is very friendly. She also explained what It was they had to fix, and why.

Jolene

Apr 14, 2014

The guys were quick to sign me in, called me within a couple hours stating work was done and everything looks good, I called to schedule my ride back to the dealer, he was on time, it was a quick process getting my keys. I would have to say I liked everything about my experience.

1sydspapa1

Apr 14, 2014

I was out looking at a better MPG vehicle this past weekend and made my way to Edwards Nissan/Kia to look at the Forte and Optima. I worked with Teddy G. and it was an excellent experience. Great personality and easy to work with. I enjoyed it so much that I referred my sister in law there and she bought a Nissan Versa today. I ended up getting a 2014 Nissan Altima, hands down the nicest car I have ever owned. I am dreading that first ding or paint chip. If you want to be treated well and get a good deal, I highly recommend them.

tashaharsanyi

Apr 14, 2014

We worked with Alex Knoecker to get us in a vehicle. We tried many places but he was the only one able to get us in to something. We were gonna try preowned and super cheap due to credit reasons, but Alex got us into a Brand new 2014 Nissan Altima for pretty close to the price of a used car!!! I love my new car! Thank You Alex!!!!!!!!!!!!!!!!

Karen

Apr 12, 2014

Was provided with a loaner to get to work and back since my car was in the shop a few days.

Edward

Apr 11, 2014

What I liked about the experience at Automart-150 were the friendly atmosphere I encountered at Automart 150 Anthony, todd and the lady.

Ronald

Apr 11, 2014

Honest, kept there word, willing to work with you. I'd give a 15 but your scale only goes to 10

Denise

Apr 8, 2014

The staff is extremely pleasant and make sure that I have any questions answered. I always feel very well taken care of.

Ryan

Apr 8, 2014

Salesman(Alex) and finance(Antonio) were both very personable and informative. My wife and I both felt very satisfied with our experience.

Anthony

Apr 5, 2014

When i called to find out about status of vehicle they were able to get me info very quick and everybody their seems they just want the customer to have the best experience possible. Not alot of dealerships operate this way.

Gregory

Apr 4, 2014

I was treated with respect and courtesy. Everything was above board on what was to be done, how long it would take, and how much.

Leah

Apr 2, 2014

They listened to my needs and concerns and were genuinely sincere. Everyone was welcoming and full of smiles. No pressure...walked away with a car I love!

Robert

Apr 2, 2014

Ron Phillips is the best thing about your dealership. I found him to be a man of high integrity and character. He took a really bad situation that started in your finance department and turned it into something excellent. I am so appreciative that my file got into his hands. My sales person, Sammie McQuinn was great too. If you go to this dealership, these are the two individuals you want working for you.

mhergenrader

Mar 28, 2014

Pat was very nice to work with. He was considerate of our time and took the time to hear our questions and concerns. He was very helpful.

Trennon's Gramma

Mar 27, 2014

Upfront and quick to get service done. They offer great advice and seem to go the "extra" mile in meeting your needs. Lots of friendly smiling faces!

cwells96

Mar 25, 2014

I had a stressful experience with the dealers in Lincoln, so I went to Edwards and felt Alex wasn't playing any of the car buying games with me. He met me with the car I wanted and at a fair price, while trying to get me the best deal possible when it came to financing. Alex didn't waste any of my time which is very limited. All of the staff I was exposed to was very friendly. I would recommend anyone looking for a car add Edwards to their list of dealerships to consider.

ronnie

Mar 6, 2014

I am 44 yrs young. Keep in mind that I have purchased many vehicles in my time. My credit is pretty bad. I thought that I was gonna have a problem finding a car with my credit......but....I went on line to fill out the application at Edwards Nissan/Kia in Council Bluffs. I didn't even complete the application, I had computer issues. Alex contacted me. But not like a annoying sales person....you know the ones I'm talking about. Alex was different. After a few texts over the course of the day. He had us come in. He was so prepared, so organized. He knew exactly what I wanted. All we had to do was sign a few papers and we was outta there with a vehicle. No down payment. The whole experience took about 30 min. I have never experienced anything like it!!!! In a world that is so harsh it's really a pleasant surprise to have such an easy experience. I highly recommend this dealership and if you are looking for a vehicle I recommend that you contact Alex Noecker. He is a right man for the job.

Mark A. Wells

Feb 8, 2014

I sent a request to Edwards indicating our interest in the 2014 Nissan Sentra; Derrick Russell emailed me within a few hours several models they had in stock. My wife and I arranged to meet with Derrick the following Monday. Derrick was the consummate professional: he was polite, inquisitive, and listened to our requests. We were able to test drive the exact model we wanted within ten minutes of selecting it. Our experience with the finanancing department was equally pleasant; very quick, smooth, and with no surprises. We don't know about their service/repair facilities yet, but we did purchase the extended service plan, and so plan to see them again very soon. To sum up, our car buying experience at Edwards was a great one, and we would recommend them to anyone who wants to buy any of their many brands of automobiles.

HuskerHobbes

Oct 10, 2013

Our salesman Mike Mayer and GM Chuck Norman went well out of thier way to make sure that we were not only going to be a new customer, but a customer for life. I witnessed both Mike and Chuck do and say things that we would never hear anywhere else. My wife and I are definately going to be repeat customers at this dealership!!

colleen

Sep 9, 2013

I would recommend this dealer because there was no pressure. Of course they wanted me to purchase a car but they did not try to upsell me. I had a price in mind of what I wanted to spend and I found a car in that price.

mike Kia buyer

Sep 9, 2013

We had a very pleasant experience with all of the sales personal. The purchase went well. We could not be more satisfied with the car.

Suemarie

Aug 30, 2013

Buying a car is always a day filled with mixed emotions and having an honest and sincere person to work though the arduous process with can make it feel better than usual. That happened both with the first car I bought here and it's replacement. While anyone can identify many flaws in the steps involved and the amount of time it takes to buy a car, that is just the beginning of a long term relationship. What really makes a difference is what happens once the deal is completed. Service. I move often and travel frequently so I see lots of dealerships. This is, by far, the best service I have ever encountered. That, more than any other reason, is why I returned, knowing that I would keep this car for many years, knowing that I can trust the quality of the service and the warmth coming from people who treat you like the favorite next door neighbor.

amanda

Aug 28, 2013

I would say over all, I was satisfied with the customer service each visited to the dealership with each person I encountered.

WaltA

Aug 28, 2013

I have to say that the folks at Lake Maniwa Kia work to get customers in the vehicle of their choice. All are very friendly, personal & hard working! Great working with them. Work together as a team!

B. Cronk

Aug 27, 2013

The Lake Manawa Nissan and Kia team really pulled through for me. I was in a sticky situation with 2 cars I had purchased and needed out of. Since I've purchased my new 2013 Nissan Maxima it's been amazing! My family has always made their vehicle purchases from Lake Manawa Nissan and now I will too! Chuck Norman, Joshua Blankenship, and Chris Risling deserve an award in my opinion. I'm very thankful for what they did for me along with their service. I'm pretty OCD, and if I needed something tweaked even just a little they did it with a smile. Thank you!

Grandpoohba

Aug 26, 2013

After getting mislead by another Nissan Vendor in the area, Manawa came through. They were honest and really seemed to care about more than just our billfold.

Thom

Aug 26, 2013

Just leased a 2013 Optima SXL and 2013 Kia Soul Exclaim! We live in Lincoln and we shopped around in Lincoln, Grand Island, and Omaha and no place could touch Lake Manawa's pricing. We were very impressed from the start as we worked with Darrell Budlong. Darrell took care of us all the way and I will never go to anyone but Darrell and Lake Manawa for that matter ever again! They are top notch all the way from service, financing, to sales! We truly felt like valued customers and almost like family each time we walked thru their doors. Both of our cars are AMAZING! Being a Honda driver all my life I was a bit skeptical of driving a Kia but the Optima makes driving seem almost fun again! If you are looking to buy/lease a new vehicle I HIGHLY suggest calling or stopping by and asking for Darrell at Lake Manawa! 5 STARS ALL THE WAY!

Dawn

Aug 8, 2013

I bought a 2014 Kia Forte when going to get an oil change on my 2012 Kia Rio. I am very happy with my new car. The service department at Kia has always awesome. Thanks, Dawn Kinnear

Neissa Coulibaly

Jul 17, 2013

I just bought a 2012 Nissan Xterra in February and I couldn't be any happier. CJ did an excellent job toward helping me make a decision on which car to purchase and I was thrilled by the overall customer service I received that day. Not only you feel welcome once you walk in but I also loved how I was given every detail about all I could walk out with. I will definitely recommend this dealership to others. Thanks for the excellent service.

TK

Jul 11, 2013

Nate, my salesman, was great to work with. If you're looking for a Nissan, see Nate, he'll take care of you.

Kathy K.

Jul 10, 2013

Buying my new Kia Sportage was a breeze. Bob Elet was my salesman and he was great. Bob explained everything about the process step by step so there were no surprises along the way. He got me a good deal and a good interest rate. When I picked up the car he sat in it with me for at least an hour and went over every single aspect of the car. It was the first time I had bought a car where I knew how every single part of the car worked before I left the lot. I highly recommend Lake Manawa Kia and Bob Elet. Tell him Kathy K. sent you.

Jennie H

Jul 7, 2013

Enjoying my new Forte! It rides very smooth. I got the sound proofing and boy does it makes a difference. I drive over 50 miles a day for work, and being able to use the hands free phone makes my life so much easier. Thanks to the great sales team - I got my new car!

nancy hoffman

Jul 4, 2013

If you ever need a car buying experience then you need to look up Larry Lisitza and the guys at Lake Manawa and you will get the best service you could ask for

Nogart13

Jul 4, 2013

I bought a 2013 Nissan Versa as my first car and I was worried about having to do this with out the help of my parents but they made it very easy and less confusing and complicated and it was a huge relief. I love my new car and how if I have any questions they always are very helpful.

AmandaB

Jul 3, 2013

My experience was great right from the beginning! My salesman was sweet and genuine who only exemplified and managed up his coworkers. I was treated with respect (and as a first time buyer, I was worried!). I left feeling very satisfied and have been treated well ever since! I will definitely recommend this location to any of my friends looking to buy!

PamelaW

Jul 3, 2013

CJ was really great! Very helpful in getting me a car in the price range I had asked for. Had me in and out in no time!

Theresa Fields

Jul 3, 2013

I can't say enough about Bob. He took care of us and ensure that we got what we really had our eyes set on. Nothing was hid from us and if we didn't understand something we felt like we can ask. I would recommend anyone to go in and ask for Bob. I bought a New 2013 Nissan Rouge. I really am enjoying every minute of it when I am driving.

fredpayne1

Jun 13, 2013

My daughter was driving her 2006 Chevy Trailblazer in Florida when is erupted into flames, a total loss. This put me into a position of needing a new car, enter Pat Collins, Internet Sales Manager. I contacted Pat and explained my situation and what my expectations were in getting a used car to replace the total loss of the Trailblazer. Pat was Great from the First contact through to closing the deal. Pat had showed us several cars that would meet our needs. After test driving the first used car, we decided to try another car, Enter Ron Phillips the Kia Sale Manager. Ron told Pat to take us to the new Kia Rio's and pick our choice and that he would give us a new Car for the same terms that I negoiated for the used Kia Rio. Pat and Ron are outstanding representatives of the Edwards Auto Group, and are part of the Heart and Soul of the Kia Dealership. After buying the Kia Rio, I told Pat and Ron that I would come back for a Kia Sorento, if they would give me a deal. Enter the General Sales Manager, John Blankenship the General Sales Manager (Former US Army) John, Ron, and Pat worked a deal on a New 2014 Kia Sorento that fit my terms, and I bought a second car in less than 72 hours. My Wife is Korean and dhe loves her new Korean Car Very Much! Mr. Edwards has assemnled a Great Team to run his Kia Dealership!

jjoyce408

Jun 8, 2013

I am absolutely livid about the customer service I have been receiving in the past few weeks. I purchased my 2011 vehicle in December. About 3 weeks ago, it starts sputtering and shaking pretty roughly, and the check engine light comes on. I was told to go to Edwards Hyundai Subaru when I need service, but the lady in their service told me I couldn't even drop it off until Wednesday (It was a Friday). So I called LM Nissan. The guy I spoke to at that point said that they didn't have any loaners or anything at that point, but he would talk to his manager and call me right back. This was at about 1:30 during my lunch break. I received ZERO follow-ups and finally called back when I got off work, only to be told that service is closed, and to just leave a message. After leaving a cordial message (it takes quite a bit to piss me off) I was called Saturday morning, and dropped off my car, even though I knew they didn't have a loaner available. For five days, I dealt without having a car, only to be called and told that they had no idea what was wrong, and to come pick it up. So I leave work, pick it up, and on the way back, it's still shaking and studdering. Enough to keep me alarmed. I call back in, and I'm told to just bring it back, and they'll look at it "sometime this week" even though I've gone four days without a car, and I have a job that I can't exactly avoid. I told him I would call him in a day or two, and we would figure it out then. On that following Thursday, I call to be told there is still no loaner, and I cannot be without a car, as I have a 20 minute commute to work, and no one to carpool with. Harry told me he would call me back as soon as there was a vehicle available. A week and a half later, I have received no call. The check engine light comes back on today, and I call in to see the status on a loaner, JUST TO BE TOLD THAT THE LAST TWO WERE GIVEN OUT THIS MORNING. I was WAITING on a call. So, as if I don't have work to deal with, I'm told to bring it in Monday and we'll see then if there is a loaner available. I'm sorry, but this is the absolute worst customer service I have received. DO NOT tell your client you will follow up with them, if you won't. I know that there are probably many people with car issues, who need a car as much as I do, which is why I was patient for 2+ weeks and waited for a temp car. I have been patient with this service agent, until today. This is absolutely ridiculous.

JLaird

May 20, 2013

Dan Peck is spot on salesman for Lake Manawa Kia. I would certainly recommend him to anyone seeking a new or used car. Dan work tirelessly to get me what I wanted, when I wanted it. He showed me every feature on my new car and was complete, and knowledgable of the many devices my car has. I bought a 2013 Kia Soul and I love it. This is my second vehicle purchase from Lake Manawa Kia. Because of my love of the Kia's and the great experience I've had there, many of my family and friends have purchased their vehicles from LMK. A great place to buy and Dan Peck is the best salesman.

AdamD

May 17, 2013

Being a person that has bought four different new vehicles from four different dealerships, Lake Manawa Nissan was the best process I've ever experienced! The sale was low pressure and there wasn't any BS during the negotiation process. Sales rep was very straight forward and honest which is hard to come by at any dealership. I would definitely refer Lake Manawa Nissan to any of my friends.

ALTherki

May 17, 2013

I would like to start by saying that I do love my vehicle however if I had to option to do it over again I would NOT buy from Lake Manawa Kia. I had a great experience until they knew they had me. After that the salesman, Darrell put chew in his mouth and continued to close the deal...disgusting! The finance department forgot to get my check and then made a big fuss about how they needed it right away...not my fault. Then when I brought my car in for my 1000 mile checkup I asked them to vacuum my car and they didn't. By the time I realized it, it would have been a bigger waste of my time to go back in inside, have them take my car back in and vacuum it than it was worth. Then I referred two people to get cars there. One of them went in and met with my salesman, Darrell and he was rude and refused to work with her. He even tried to tell her it was a good idea to create a sunroof than find a car that already had one. She ended up purchasing from H&H. The other friend I referred forgot the referral card when she came in the first time and presented it the second time she came in when she did all the paperwork and bought the car. Three weeks later the Sales Manager Chuck Norman has just told me that I am not getting the referral bonus because the process was not followed correctly and essentially called myself and my friend a liar. The finance department also screwed my friend when they cashed her check before the agreed upon date and she had to go through a bunch of trouble to get it reversed and get the overdraft fees taken care of. DO NOT BUY A CAR FROM LAKE MANAWA

KIA FAN

May 17, 2013

I recently purchased a 2014 Kia Sorento from Lake Manawa KIA, and I have to say I have never had a better car buying experience. Pat Collins is the BEST, I have never had a salesman work so hard to get me into the vehicle that I wanted. I will recommend Lake Manawa KIA to all my friends and family that is looking to purchase a new KIA or Nissan.

Steven Pavelka

May 17, 2013

I bought a 2013 Kia Forte Koup. Very satisfied with sales, service, and of course the car is AWESOME!!! Would definitely recomend Lake Manawa Kia and will likely buy again in the future!!!

altherki

May 17, 2013

I would like to start by saying that I do love my vehicle however if I had to option to do it over again I would NOT buy from Lake Manawa Kia. I had a great experience until they knew they had me. After that the salesman, Darrell put chew in his mouth and continued to close the deal...disgusting! The finance department forgot to get my check and then made a big fuss about how they needed it right away...not my fault. Then when I brought my car in for my 1000 mile checkup I asked them to vacuum my car and they didn't. By the time I realized it, it would have been a bigger waste of my time to go back in inside, have them take my car back in and vacuum it than it was worth. Then I referred two people to get cars there. One of them went in and met with my salesman, Darrell and he was rude and refused to work with her. He even tried to tell her it was a good idea to create a sunroof than find a car that already had one. She ended up purchasing from H&H. The other friend I referred forgot the referral card when she came in the first time and presented it the second time she came in when she did all the paperwork and bought the car. Three weeks later the Sales Manager Chuck Norman has just told me that I am not getting the referral bonus because the process was not followed correctly and essentially called myself and my friend a liar. The finance department also screwed my friend when they cashed her check before the agreed upon date and she had to go through a bunch of trouble to get it reversed and get the overdraft fees taken care of. DO NOT BUY A CAR FROM LAKE MANAWA

Bnicola

May 1, 2013

By far the worst dealership I have ever worked with. Horrible customer service experience. The sellers pressure way too much into buying extra contracts. Due to the fact that contacts can be canceled within a month I signed the forms and reviewed them at home. Cancelation process takes nearly a month and around 7 angry phone calls. They do absolutely nothing to help the process and will not follow up on anything you ask. I was surprised at how they have such good ratings when my experience was so rotten. I will never go back to work with the dealer again and wish I could go back in time just to work with a different dealer. I love the car I bought from them. To bad the dealership has to be so horrible.

tkay44

Apr 14, 2013

I recently purchased a 2009 Kia Sorento from Lake Manawa Nissan Kia in Council Bluffs, Iowa. The gentleman that helped me was Teddy G. I received a call from Teddy immediately the morning after I had filled out some information on the web site. After speaking with him for only a few minutes and getting some more information about the kind of car I was interested in, I couldn't wait to meet him. At first I was interested in a Nissan X-terra. When my wife and I arrived at the dealership he had a completely different car for me to look at which wound up being the car that I purchased. I didn't mind this at all because with as much experience as he has I knew he would help me find the right car that would fit my needs and financial situation. Working with Teddy was an amazing experience. He not only found the right car for me but he also helped put us at ease during the financing process which can be a little nerve-racking. I would highly recommend Teddy G to anyone that needs to purchase a new car because he uses his extensive knowledge, experience and amazing personality to help you find the best car for your needs.

Scuba lover

Apr 6, 2013

Bought a new Sentra, my first NEW car. I do not like dealing with car salesmen and was very happy with the no pressure attitude. Made the whole process almost painless. Took longer to get it cleaned and prepped than the rest of the process. I will definitely recommend them to all my family and friends.

Amy P

Apr 3, 2013

The whole process of buying a vehicle was made easy by all the great staff that work at LMK. Very nice and helpful. I was happy with my overall experience and would return to purchase from them in the future.

TriciaH

Apr 3, 2013

The initial process started online for me. I really appreciated the prompt service when I received a phone call right away after filling out the information online. My salesman Nick provided prompt and courteous customer service providing me with all of my options. The entire sales team from Nick to the Desk Managers worked diligently to find the right car and the right deal that fit my needs.

whereswestpacific?

Apr 3, 2013

Great Service Department! I've arrived twice on the wrong day for an oil change and they are still able to get me in and out with no problems, even when they are swamped with other customers. They are always super friendly and helpful. Definitely worth the trip over the bridge!

Brian P

Apr 2, 2013

Lake Manawa Kia's sales staff is very helpful, they listen to what you are interested in and don't try to push you into a car you aren't interested in. They have great financing and even if your credit is not great, they will get you a decent interest rate. Their new cars are covered with awesome warranty coverage! With most new car purchases you are offered 36 free oil changes so it is worth driving over the bridge! The service staff is quick, courteous, and thorough!

dawn

Apr 2, 2013

brought my new car back to get a remote start on it they were very help full and when I got it back the next day the service manager talked me through it every thing was excellent about that service

dinks4us

Apr 2, 2013

I just came to "look" at cars one Saturday and we left about 3 hours later with a brand new Kia Soul. I love it !!!!!!!!!!!!!! She has been named Mia, and this is the first new car! The salesman and finance people were all spectacular and the process when smoothly from start to giving us our keys!

Greg W.

Apr 2, 2013

Overall everything was very easy on our part-from our salesman to the finance department they were very polite and no surprises along the way. Our first visit to the service department for the 1000 mile check-up was the same experience. Very friendly and had us in and out very quickly. No high pressure selling throughout the whole process, very pleased.

Russ

Mar 19, 2013

Sales rep was very helpful. He helped us get the most car for the money we had to spend. The car is very comfortable and manages well on the road. We had to wait a little to complete all the paperwork, but they were busy that day. The Finance area got us a better rate than our bank offered. I've had the car in for the first 1000 mile check up and they got me right in and out again. Overall, we had a good experience.

Daniel musician

Feb 25, 2013

Lake Manwa Kia sold me my car in a very timely matter,they were polite and did not pressure me in any sense,they were truly exceptional.

Diaz456

Feb 25, 2013

Great place and wonderful customer service. They were able to explain the details about financing my new car. I will recommend this place. I like the idea of oil change every three months.

Kay R.

Feb 25, 2013

No high pressure from sales staff as a matter of fact our salesman was new and did a wonderful job of explaining the model of car I was looking at. The finance staff was also great, no high pressure to purchase anything extra, when I said no they moved on. As far as the facility it could us an up date, our 1st oil change (#1 of many free oil changes) a problem was found and repaired immediately under warranty.

cupkake46

Feb 14, 2013

We began looking for a new vehicle last summer. We hadn't decided on make/model so did a lot of internet comparing. Marc Leonard called us after we visited Kia website. Unlike other calls we had received, Marc was very accommodating to our specific needs, not just focussed on making a sale. He kept in touch with us but we never felt pressured. After visiting several car dealers here in Lincoln, NE, we set an appt with Marc in Councli Bluffs, IA to see what Marc could do for us. We were very impressed with him and all the staff at Lake Manawa Kia.We opted for the Sorrento. After all the research we feel we got the best price, customer service, and financing even though we were 60 miles away from home. We We love our 2012 Sorrento!! We reccommend Manawa Kia and definitely Marc Leonard!

m.hanson

Dec 1, 2012

Sidney Banks absolutely knocked himself out to find exactly what I wanted, at a price I wanted....as a single woman I felt he helped me in every way.

acote864

Nov 1, 2012

Friendly people and very knowledgable. Quality service technicians. I would recommend this dealership to all my friends. I have purchased two cars from this dealership.

czar7384

Oct 15, 2012

High pressure sales staff. Service after the sale is very poor. Rude employees long wait times and no customer service skills. Do not come here if you like to be treated fairly.

abeene9506

Oct 10, 2012

I went in to look at a 2008 Dodge Grand Caravan on a Thursday, Decided I liked it well enough to negotiate a price. It was listed at 15,900. We negotiated for 14,188.00. After going through all the paperwork and credit checking they told me it went through and my payment would be $360 a month. I then went to financing and filled out purchase agreements and other paperwork. They gave me the Car and told me to come in a few days later to finalize everything. I left with the car even put $65 gas into this Van in which I thought was mine and put Full coverage insurance on it. I sold my other car that wasn't worth much in the meantime. I then received a call on Tuesday telling me they were having problems with the loan going through and wanted to know if I had a cosigner. I told them I didn't and said I explained all of this to you when I came in Thursday so he said Ok i will get this done by tomorrow. I then received a call the same night from the sales guy that sold me the car and he asked the same thing so I told him the same thing i told the other guy. He said don't worry about it we'll get you taken care of. I then Called Clint Ingalls the guy in finance that had me sign all the papers on Thursday, to see what was going on he had no idea but told me they wouldn't let me leave with a vehicle if they didn't think I could not get approved. I said okay I will be in, in the morning to get this all taken care of. When I showed up they then tried renegotiating the payment I said I already arranged a payment in which I was told was set. I than gave them my husbands info to be on the loan as well as talked to the bank in which they agreed to do the financing now supposedly with a better interest rate but without tax and title in the loan like it was before. Now I get a better interest rate and payment of $356 no warranty I said no they they wanted to give me a check for $600 towards tax and title and raise my payment to $372 but stressed that $600 wasn't in loan now the interest rate went up...? I said No after talking to my husband. Then they wanted to give me $1000 for taxes and looked at the purchase agreement and saw there was an extra $100 on their they had NO CLUE where it came from so they added that and told me they'd give me $1100 for taxes and title and my payment would be $356 no warranty. Back and Forth Back and Forth. This is not the way to handle business so I gave the car back. Bye Bye $65 in gas and having no vehicle what so ever. Sad thing is They had me talk to the bank on the phone and afterward Clint came back in and told me the bank would approve it, with no tax and title. I went out and took my things out of the Van and gave them the key. They said okay sorry and walked inside. I then went to another dealership and was approved for a loan on the stop and drove off with the a newer model of the same vehicle with half the miles with a fantastic Warranty. Our lawyer has been in contact regarding this matter as this is the worst business anyone including the laywer has ever heard of doing. YO YO sales!!! Do not BUY From this dealer. You may drive off in a car that is not yours!http://money.cnn.com/2004/01/14/pf/autos/yoyo/

Monica Yeager

Oct 6, 2012

I have never received such beautiful treatment from any car dealer in my life. I bought a 2005 Honda CRV. I had this CRV only one month and took it back to them because it stalled one morning, they (service department) found that it was burning oil internally. They replaced the entire engine, they did NOT like how the replaced engine ran. They replaced the replaced engine again. This time perfect. All for a used vehicle already off their lot for a month. Plus let us use a cool Juke for the time ours was in the shop. Amy Vermule and Curt from the service department were just the best. How much did this cost me???? Not one cent. I highly recommend this auto dealership to everyone, it trulely pays to cross the bridge. Thank you so much Lake Manawa Nissan/Kia. Monica Yeager, Omaha, Nebraska

susan

Sep 15, 2012

My car broke down and I panicked and went to carhop. My credit did not warrant carhop. Got me out of a car that I was top heavy in and into a 2012 a kia forte. All staff worked hard to make this happen. Low interest no down and reasonable payments considering my situation. It really pays to cross the bridge.

Rogue buyer

Sep 9, 2012

Bot from Lake Manawa specifically for the extended warranty. Turns out, the warranty requires significant extra maintenance, above what the Nissan manual recommends, be performed by Lake Manawa. Also, was told vehicle would be meticulously detailed. It wasn't. When picked up, it was dirty, spots on floor mat weren't cleaned - these had been pointed out to sales person when we bot the vehicle, wheels still had blue dots on them, chip in paint on door - just to list a few issues... It took 2 trips back to remedy.

tracy.goodrichrennie

Sep 3, 2012

I felt no pressure to buy a car! Everything went very smooth and all my options were presented with no pressure. Pat was a great salesman. My daughter came with me and she had fun also.

lisam1

Aug 31, 2012

Always good service and willing to accommodate your needs. It is a seamless experience and usually very fast. No sitting around for hours waiting for your service to be completed! Lisa M

nancy-kirkpatrick

Aug 31, 2012

We feel we got a very good deal with no hassle or pressure. Very fair all the way around and we love our Altima coupe. This dealership may not be the largest around, perhaps, but their deals are huge and they are willing to negotiate. I would certainly do business with them again.

bohonkm

Aug 21, 2012

I purchased a used 2005 GMC Canyon from Lake Manawa Nissan on July 28th, 2012. I have had multiple after the sale issues with them. These experiences have soured my experience with the staff and I will not purchase a car from them again, or recommend them to anyone that I know. The actual experience of talking to the Salesperson, taking test drives, and haggling over price was not that bad. It was not high pressure at all, and the sales Salesperson seemed like a down to earth, reasonable person. My first issue with the dealership was their slimy Finance Manager. I have good credit, so they had no problem approving me with a decent rate, but the Finance Manager tried to up sell additional add-ons for everything under the sun. I politely told him multiple times that I did not want any of them. So, on his last attempt to up sell me, he told me that he could get the interest rate down another % if I just bought the additional warranty. He crunched the numbers and came back and told me that the monthly payments would be the same for the same amount of time if I bought the additional warranty with the lower interest rate. I skeptically agreed, and we proceeded to start to sign papers. When we got to the document that laid out the payment amounts and number of payments, the number of payments showed 6 more!!! (From 60 mo loan to 66 mo loan.) I told him right then and there to take all add-ons off the deal or I am walking out right now. This resolved the issue, but it left a very sour taste in my mouth. My next issue with the deal was that I was disclosed during the sales pitch that the vehicle had a trailer hitch on it. During the sales pitch, they printed off a sheet that listed all of the trucks options and the original prices for all of those options, and a receive hitch was one of the options. The truck has nearly every option you can buy on it, so I never really thought to look for it when I was looking the car over. The salesman never did this either. After driving the truck home, I realized it did not have a hitch. While I admit that this is also my fault for not looking closer, it still is not right. I called them back and talked to them about this, and the answer I got back was were sorry. Well, sorry is not going to buy me a hitch, so that does nothing for me. The third and probably most frustrating issue was with getting the license plates for the truck. In Iowa, the dealer rolls this tax and tag into the financing, and sends this info to the County Treasurers office, which in turn sends the plates directly to you. Usually this process is pretty painless and happens within a few weeks. I purchased the truck on 7/28 and went home with in transit tags that expired on 8/20. Over three weeks go by, and I dont have the plates yet, but I do get a call from the salesman on 8/15. He advises they recorded the mileage wrong and need the mileage that was currently showing on the truck. I gave him this, and he advised the plates would be on their way shortly. I did not receive the plates, or any other communication or calls from the dealer or treasures office. I called Lake Manawa Nissan back on the 16th of August and advised I do not have the plates. They tell me they sent on 8/15. So I figured they would take a couple days to send, so I would check on 8/20. I called the Treasures Office on 8/20 and they advised that they have not processed the plates yet. So I call Lake Manawa Nissan back, and tell them to fix it. They call the Treasurers office and magically the paperwork is there, so Lake Manawa Nissan advises I should go get the plates. I go down the Treasurers office today (August 21st) and they advise that one that the Damage Disclosure form was not signed by the dealer. They cannot issue plates without this. So now, I have to one day the document to Council Bluffs, have them sign it, then have them one day it back. So best case scenario is that I will have my plates on the 24th, a full 4 days of driving around on expired in transits. Through all of this, they Dealer has not offered to reimburse the loss of my time, or gas money for all of this driving around. I understand that clerical errors happen, but there was no effort on the dealerships part to call me and give me a heads up that there was a delay, or seemingly no apathy for the terrible experience.

Jenny9023

Aug 20, 2012

High pressure sales. Managers very rude if you do not buy. Do yourself a favor shop elsewhere. Got a better deal and treated with respect at H&H Kia.

jkucera

Aug 16, 2012

Our salesman Teddy G was extremely helpful in finding us a vehicle that meet our needs. He went above and beyond to help us get the best vehicle at the best price that fit our budget. We also loved the promotion that was going on during our purchase which included the taxes and fees. Thank you very much Teddy for all of your help!We definately will purchase our next car from you!Jim and Julie K.

crriley628

Aug 11, 2012

Went to look at a Nissan Versa. We were greeted immediately by the friendly salesman Teddy G. Worked very hard to get me in the car I wanted. Unfortunately, they were unable to go down from the sticker price as it had already been reduced $3,000 below what they bought it for, but they bought my trade in unseen and at least got me on the road for the sticker price.

traci peterson

Aug 2, 2012

my brother was looking to trade his truck for something much newer so i told him to go over to lake manawa kia where michelle trudell works and talk to her and only her and see just what she could do for him. my brothers a tough cookie and i knew michelle was the sales person(woman) for him. when my brother(richard peterson) was out looking at the used newer trucks that they had, a couple of the salemen came out to try to help him but werent real knowlegable about their trucks when my brother asked a few questions. as it got closer to 6pm, the salesmans attention span grew shorter and my brother got discouraged and only wanted to wait til michelle's next work day and deal with her. so needless to say once again michelle sealed the deal. and my brother went home a very happy camper with the truck he picked out. he tells me alomst every other day how much he LOVES his purchase!!! hes not easy to please. dustin in finance office was really great also. he explains everything so that the regular person can understand the paperwork your signing and not just the legal mumbo jumbo thats on it.

jorhenry

Jul 30, 2012

The most unprofessional clowns I have ever dealt with. The General Managers need anger management classes. They try to talk over you and bully you.Will never return or send anybody I know into this dealership.

cropsciencegirl

Jul 29, 2012

Ryan and I had the best experience at this dealership! Due to the amount of business that was being conducted that day, we had to wait a little longer than usual to complete all the paperwork and due to the professional and "fun" attitude of all the employees, it was worth it. Roger was incredible to work with. He took the time to see what our needs were in a vehicle and made sure the choice we made (2012 Altima Coupe in Crimson Black) was what we really wanted and walked us through every step he was making. I will also give a high give to the detailing person. There was a small spot on the gear shift knob and he would NOT let me drive that car home until he removed that spot. WOW!!!! We will NEVER buy another vehicle from anywhere else. You have our word. Your Lincoln Customers!

erin_hansen

Jul 2, 2012

I went into Lake Manawa based off a radio ad I had heard. I contacted the dealership to see what I could possibly get out of my other car as I didn't want to make a drive if it wasn't going to be worth the drive. I spoke with Michelle on the phone that was able to give me a blind estimate (I wasn't going to take it officially unless I knew they would look at the vehicle). Michelle gave me an estimate that made me see that I should at least drive out and see what they had. When I got there, Michelle let took me around to see what vehicles were left to choose from. While walking around I saw the Kia Forte and decided to take it out on a test drive. Michelle did a great job selling this vehicle to me. It wasn't all that easy of a job as I loved my Kia Sportage and honestly didn't even think I would ever sell it....Little did i know....I would be driving off the lot in my very first Brand new car. I've now had my Forte for just about 2 months and i didn't like i would enjoy it as much as I do but the gas mileage I receive was worth it all. I love the color and how it rides. Michelle also was really good as i had some questions that came around After I bought the vehicle and she was patient with me with the questions I had. I had a great experience with Lake Manawa and have already referred a friend there to purchase her brand new car too. Great experience. For not knowing people I felt very welcomed by Michelle as I have always bought from the same dealership in the past.

goldenpath

Jun 18, 2012

I'm a couple months late on my review but we also has Mr. Pat Collins as our sales representative. My wife and I would like to commend Mr. Collins for his professional conduct and courtesy. Given the constraints we are under and certain medical issues Pat worked diligently with us until satisfaction was had. He maintains a "top of the line" attitude in a very fast-paced atmosphere. In a world that revolves around money it is good to see someone who takes the time to get to know you.I again commend Mr. Collins as well as the rest of the Lake Manawa Nissan Kia crew for their service and loyalty to the Kia brand!

JeffnMelinda

Jun 16, 2012

Mr. Pat Collins promptly replied to an online inquiry. We set up an appointment with him for a Saturday morning. From the moment we arrived, he made us feel welcome. We went for a test drive in a Kia Sportage and left with it a little while later! It was exactly what I needed. Thanks to Mr. Collins, he listened.

Jimmygilbo

Jun 9, 2012

Great customer service. Thorough explanation of car features. Stayed 3 hours after close of business to finish closing paperwork. Had to lease to get price range into budget.

Dave Bennett

Jun 2, 2012

Michelle was very friendly to us from the beginning from when I talked to her on the phone through the the whole personal meeting on Saturday May 26, 2012. Michelle listend to what are needs and budget were and fulfilled these needs completely without presssuring or making recommendations of vehicles we were not interested in. Michelle is a true professional.

soup40

May 6, 2012

Well the first Kia (Sorento) we bought was absolutely MONEY!!!! Now that we have bought a second one (Optima), we know that it's a legit company. Michelle should be known as Lake Manawa's MVP every month! Talk about the epitome of a salesperson... She has pizazz and endless work ethic. It took about 3 weeks before we made a deal (Cause I'm a tough one to bargain) and she never gave up on us. She would call even after hours on her drive home just to update me on our current car situation. Each time I was in the dealership, most of the other salesmen were sitting around talking or smoking all while Michelle is juggling between 3 customers trying to make deals. It just goes to show who knows how to sell cars, genuinely cares about her customers, and wants to make something happen with each sale. I appreciate her devotion and love for her job and her customers!! She has a huge heart and infectious personality!! Kia should be paying her good, she's worth it!Thanks Michelle!Campbells

mhansen11

Apr 22, 2012

Michelle was great to work with.I loved her personality and passion for the job.The next car i buy i will diffently have Michelle help me.

hkassik

Apr 17, 2012

I have had nothing but great service from Lake Manawa Kia. This is the second Kia I have purchased from Lake Manawa and I am very happy with my whole sales experience. Michelle was just wonderful in trying to get us through the sales process as wuickly as possible so we could get home before a storm hit. If I ever have need to purchase another car it will be from Lake Manawa Kia.

Cecilia4

Mar 30, 2012

He was disrespectful. He was offensive. The car was way over priced. When we started to talk numbers he literally started yelling at me. NEVER giving them my business.

Emme83

Mar 3, 2012

Justin was extremely friendly got a hold of me really quickly after I submitted my online application and was really great with following up with me during the whole process. He worked really hard to get me in to my car and he got me into an extremely nice car. I love it. My overal experience with Lake Manawa was awesome.

stetsonaw

Mar 2, 2012

Friendly staff, worked with me to get exactly what I wanted. They will not let you leave unless you are happy with what you are getting. I would definitely buy from them again, and will be telling my friends to go see them! Zach Mahoney is the man to talk to, and if you are shopping online, make sure to hit that chat box, Dawn was a big help before I even got into the store, had everything lined up for me to look at for the appointment I had set up.

nvaughn13

Feb 27, 2012

My husband and I cam in to find a car and needed one right away. Ric was very helpful and listened to what I wanted. He showed me a few options, however was able to locate what we wanted and needed very quickly which made the car buying experience much more enjoyable. I dreaded this task, but Ric made it fun, quick and painless. He is great to work with and will have no problem with sending others his way if they are looking for a car. Thanks!!

jkleininger

Feb 22, 2012

Our experience in leasing a new Kia for our daughter was extremely positive. All options were explained fully to us and we did not feel pushed. The atmosphere was very friendly.

MARCNASLIPKNOT

Feb 21, 2012

I CAME IN TO BUY A NEW VEHICLE AND WAS INTRODUCED TO MICHELLE WHO WAS GREAT AT FIRST SHE FOUND ME EXACTLY WHAT I WANTED THEN THINGS GOT HECTIC AND WHEN I WOULD ASK WHAT THE AMOUNT WAS OF THE VEHICLE OR WHAT I WAS BEING GIVEN FOR A TRADE IN I COULD NOT GET AN ANSWER. I LEFT WITH THE VEHICLE AND CALLED MICHELLE FIRST THING MONDAY MORNING TO FIND OUT WHAT WAS GOING ON AND WHEN I ASKED AGAIN WHAT THE DOLLAR AMOUNT WAS THAT WAS BEING SENT TO THE BANK WAS I WAS TOLD LET ME LOOK AT THE REBATES AND I WILL CALL YOU BACK THAT WAS AT 1PM I CALLED BACK AT 730PM AND STILL HAVE NOT HEARD BACK I EVEN CALLED THE DEALERSHIP TO TALK TO THE FINACE DEPARTMENT AND COULD NOT GET A CALL BACK FROM THEM EITHER. TOTALLY FRUSTRATED I DO NOT THINK ITS UNREASONABLE TO ASK HOW MUCH I AM GOING TO BE PAYING FOR A VEHICLE OR TO FIND OUT HOW MUCH I AM BEING GIVEN FOR MY TRADE IN. WILL GO TO LINCOLN AND BUY THE SAME CAR THERE AND I AM SURE THEY WILL TELL ME HOW MUCH THEY WANT FOR IT AND WHAT MY TRADE IN IS WORTH

bobmcaleer

Jan 26, 2012

I had an issue with the dealership, however, after talking with the General Manager, the issue has been resolved. Customer Service is very important to Lake Manawa Kia, and I am satisfied with the resolution. Thank you Mr. Norman!

steph_anie

Jan 18, 2012

Teddy was very fun to shop with, he knew exactly what i wanted. I am 16, this is my first car and i am very happy with it. My brother knows Tim, Chuck, and Heath from highschool and led our hunt for a car to Lake Manawa. Everyone was so knowledgable and easy to talk to, and made the whole experience less stressful and more fun to do. My mom says we will only go back to Lake Manawa. The guy at the bank part of it was AWESOME! and my mom says this was the best carbuying experience she's ever had. The other places she has been wre awful and it wasn't like that here.

porters

Dec 4, 2011

Michelle was the best salelady we have ever have worked with when buying a vechile she explained every thing in detail she went above and beyond to help us get into a vechile my wife and I are very happy thank you Michelle.

TDarrough402

Sep 30, 2011

Ted is the BEST he got me everything I wanted and more. He went out his way to make me happy. I would tell everyone i know to go get a car from him.

craft

Sep 29, 2011

I typically do not purchase the extended warranty, and was declining the warranty at the time of delivery. The F&I gentleman told me that the extended warranty would cover ANY out of pocket cost for up to 60,000 miles, and that just the powertrain servicing alone would make me come out ahead. I asked him twice, so I will not have to pay anything for service for the first 60,000 miles and he said YES. My wife takes the car in for an oil change within the first year and they don't disclose any additional work and say we owe them $300. Turns out the warranty does not cover any service issues, yet they do not tell her that up front. On top of that the service department has watched my wife struggle opening the door with a stroller and nobody seems to care, nor a here let me help you there. I personally took the car in today and not even so much as a THANK YOU, we appreciate your business. I will definetly take my business to a dealership that cares.

sedgerton

Aug 30, 2011

Marc was extremely helpful and answered all of my questions. He personally followed up on details, I had a trade in and he personally took the vehicle over to have it valued while I was at the dealer ship. I was looking at two vehicles thinking one would be higher in payments than desired. With the trade I received, I asked him to go ahead and price the higher vehicle. I was supprised at the discount provided and the deal worked for me. Marc checked back frequently to make sure I had no problems with the vehicle, options operations, etc. He introduced me to the service personnel before I left if I had other questions.He was a pleasure to work with and I have already told others they should go to Miniwa KIA when they inquired about my new vehicle.I purchased a new vehicle in 2008 from Maniwa Kia also, this is why I came back to this dealership!

Connie Chamberlain

Aug 21, 2011

They were friendly and honest! They weren't pushy like some of the car dealerships/ sales people I had dealt with before them. They made me comfortable, I didn't feel like I just wanted to get up and run out the door. I would highly recommend them to anyone who is looking to purchase a vehicle because it should be a pleasant experience not a scary one! So if you stop by the car dealership.... say Hello to Bob for me (nice guy).ConnieP.SLove the KIA Optima!!!!!

nebgofler5

Aug 3, 2011

I had the pleasure of working with this dealership in the purchase of my new kia optima. I had one of the best experiences in buying my first new car. They worked hard and also worked with my budget for what I could afford. I would recommend these people to any one who is looking for a new or used vehicle.

jj12

Jul 29, 2011

Our experience at Lake Manawa Kia was the best we have had to date. Many variables came up in our purchase decision, and the staff could not have worked harder to keep us informed, get what we wanted, and keep their word. Negotiating was up front and unmanipulative. This is our first buying experience with Lake Manawa Kia, and our only regret is that we did not find them sooner! This is our 5th new Kia, 6th new car purchase, and we have purches many used cars as well. Lake Manawa dominated our previous sales experiences in every way. The sales associates are 'real', genuinely interested in helping us find what we want, and customer satisfaction matters to them. I will be highly recommending that my young adult children/family/friends- look up MICHELLE TRUDELL, at Lake Manawa NIssa KIa for their new and used car needs. She has not only earned my trust but my respect as well. I can give no higher compliment. jj12

Quetp2t

Jul 29, 2011

I haven't even finished my deal yet, however, I found it extremely important for everyone to know how fabulous Michelle was to work with. I don't care if my deal doesn't work out, I still appreciated the honesty, forthright nature, and effort put into trying to get me in what I need. I had a rollercoaster of a ride, but in the end I am extremely satisfied with my experience. I had was a bit difficult with my needs, and in the end it all came out to what we all needed to be happy.

martins24

Jul 21, 2011

Horrible company to work with. The sales man lied about what the car was equipt with and the transmission went out a week after having it. Never helped solve my issues.

andreabergquist

Jun 29, 2011

I had a WONDERFUL experience at the Lake Manawa Kia dealership! I was dealing with H&H in Omaha and they had been giving me the run around for the past 6 weeks. I located the car on Saturday(H&H was supposedly trying to locate this car for me for the past month) online at the Lake Manawa dealership. Went in on Monday and bought the car without any hassles. Everyone was GREAT! The staff was all very professional and a pleasure to work with during my car buying experience. I would highly recommend Lake Manawa Kia/Nissan to everyone!

sarowsey

Jun 3, 2011

I wanted to lower my monthly payment and have purchased my last 3 cars from Lake Manawa in Iowa. I had been speaking to Marc for a couple of months to find a way to make the payment adjustment happen for me. He was extremely helpful and worked my personal needs so I could accomplish my goal. Marc recommended the lease option to assist in lowering my payment and put me in a new car to boot! I had never leased before so I was a bit concerned on how it all would work and the pros/cons to leasing/purchasing. Marc and his manager took the time to explain the process and how it would benifit me to make the change to lease and have the option to get a new vehicle every 3 years if that was what I prefered.I trade in my cars about every 2-3 years because I want something dependable at all times. The lease option was right up my alley!!! I appreciated all Kia did for me to make this transition smooth, hassel free and convienent. They are a good team and I continue to do business with them due to this factor.I sincerely believe they want to put you in a car that is right for you and affordable to your income needs.Thank you Kia for once again putting me in a car I JUST LOVE!!!! I will see you in 3 years to upgrade again.

StephenTJones

May 26, 2011

I had been looking to get into a new Kia Forte for a while but couldnt really decide on which dealership to go with. I stepped into a Kia dealership in Omaha, NE that defined the traditional car salesman image. People did not give me attention and I was just another person in the crowd waiting to have a sale pushed to me. I felt enough discomfort to not want to return.I then went to Lake Manawa Nissan/Kia and explained to them exactly what I was looking for. The sales person took the time to listen to what I wanted and asked several questions. He took notes, walked with me, understood what I wanted for pricing, and made it happen with no problems.I would recommend them to anybody and plan on returning for future purchases.

K and R

May 12, 2011

We purchased our first Kia Sorento 2011 from Lake Manawa last spring. We were so happy with it until it started having problems that couldnt be fixed. We worked with the dealership and especially (the best salesperson in the world) and got everythng worked out. We drove away with another car just like the one we had and love love the car. Michelle Trudell is by far the most concerned sales person I have ever encountered. She lived up to everything she said she would do and we will be telling everyone we know about the dealership, of course Michelle, and the service department and what fine professional people they are. They are super!!

shuddle

May 11, 2011

After having a negative experience with the Kia dealership in Lincoln I decided to try Lake Manawa Nissan/Kia. Not only did I get a better deal on a better vehicle at Lake Manawa, I was amazed at the friendliness and sincerity of the staff there. My salesman, Dan Peck, was fantastic. There was zero pressure and I really felt like he was working for me in trying to get the best deal possible. I also got a great trade-in value on the vehicle I had. I would highly recommend Lake Manawa to anyone looking for a new, or new-to-you, car. StephanieLincoln, NE

shelly1985

Apr 9, 2011

I was very pleased with my experience at Lake Manawa Nissan Kia! I wasn't exactly sure what type of vehicle I wanted when i went to look, but Ryan helped me find a very good car for an extremely reasonable price. I would definitely recommend that anyone looking for great prices and a friendly, honest salesman pay Lake Manawa Nissan a visit!

Alan Gaston

Apr 7, 2011

This was by far one of the most enjoyable experiences with a car dealer that I've ever had. The staff was very friendly and very attentive in making sure my wife and I were comfortable while working out a deal. The deal was put together very profesionally and no high pressure sales tactics were used which made putting a deal together enjoyable and very easy.

danddlogue

Apr 5, 2011

My experience dealing with Marc Leonard was exactly what I was hoping for!He is a down to earth person who is willing to work with you on getting the best deal possible!He is very pleasant to deal with, not pushy and easy to converse with. Not just with purchasing our new vehicle, but with talking about things in general!I would highly recommend if anybody plans on buying a new vehicle that they give Marc a call or stop in to Lake Manawa Nissan Kia dealership and visit with Marc, you won't regret it!!!!!

soup40

Apr 4, 2011

I spoke with Michelle T. at LMK about a car lease (Sorento). I told her that I was also doing some business with H and H Kia from Omaha. The first thing she said to me was, "I can beat anything they throw at you!!" At first I was apprehensive because typically that's what all salesmen say when trying to "butter" their customers. As the conversation went on, I started to get a sense of "realness" and no BS about what she was saying.Long story short, she dominated anything that H and H tried to do for us. She was upbeat (in spite of some Bronchial cough) and always willing to meet me at the dealership anytime we needed attention/help.I will recommend her and LMK to any of my friends and everyone looking to buy a car.We love the Sorento and Michelle consistently stays in contact with us to make sure everything is smooth and all our needs are taken care of!Thanks Michelle!!

Mick Shannon

Mar 17, 2011

Lake Manawa Kia was extremely customer oriented from the moment we walked through the front door to the moment we drove away with a new car we hadn't expected on buying that evening. As a business owner, I appreciate a business that runs as efficiently and courteously as Lake Manawa Kia. All my questions were answered without any sales pressure, and the entire buying experience was a delight. I had done my homework before I contacted Lake Manawa Kia. I had checked with dealers in Omaha, Lincoln, Kansas City and a few other cities to price the car I was looking for. I had gotten an unbelievable low quote from the H & H Omaha Kia dealer, but wanted to see what Lake Manawa had to offer. My wife had all but sealed the deal with H & H, and we were ready to leave Lake Manawa Kia to buy a car from H & H. When we recapped what was our best offer, we realized that Michelle and her crew had our very best interests at heart, and were sincere in their approach. Not only did they beat the Omaha price (and we live in Omaha and prefer to do business there), they had a far better choice of color and options. Alan was a real gentleman who understood my wife's concerns as he sat in the back seat during the test drive, and showed her the car's features. Ian Duffey was a pleasure to talk to. He reminded me of having a conversation with an old friend instead of the finance director. Last but certainly not least was the very polite Mr. Ronald Phillips, Jr., who was extremely efficient with the final details of the financing that we had intended on handling with our bank. The interest rate he got for us from the SAC credit union was far below the rate my own bank of thirty-five years had quoted me during my discovery phase before buying this car. I learned a long time ago that my very best new customers come from the referrals of my satisfied old ones. I'm a new customer of Lake Manawa Kia, but have told everyone I come into contact with about the delightful people I met while buying a new car.Well done from every aspect!

teerak2012

Feb 23, 2011

My boyfriend needed a bigger vehicle so I came with him to help him look. I will also be buying a car in the next month so I needed to look anyway. We finally went to Lake Manawa Nissan/Kia where Heath started showing him around. He didn't push my boyfriend into buying right now or spending more money. He also talked to me about what I was going to be looking for while my boyfriend was checking out the vehicles. He stayed late after he made his choice on the van and also greeted us when we came today to finish the paperwork even though we just needed to talk to finance. When I come back I definitely want to have Heath help me find my car. He already showed me some that I am very interested in, and after looking around with him I like the Nissans a lot. By far my favorite place that we stopped at all day when we were looking for the new car.

CindyKay

Feb 22, 2011

When we went to look for a car we werent sure what we wanted. We changed our minds probrably a million times. Heath was very understanding and showed us more than 30 different kinds of cars and suvs telling us the pros and cons about all of them.He helped us stay within our price range and helped us get the best value for our trade in. He never once got frustrated or angry which we gave him alot of props for. It was the BEST expeirence we have ever had at a car dealership. i would recommend Lake Manawa Nissan Kia to all of my family and friends, and already have recommended to a few of them.

laurahadaway

Feb 21, 2011

My husband and I were referred to Teddy G to buy a car and after dealing with him today I am happy to say it was a great referral. Teddy was very courteous when he greeted us and incredibly friendly right of the bat. Teddy made sure that we were going to get a vehicle that was going to fit our family as well as our budget. As soon as he knew what we were looking for he immediately had a great suggestion (which we ended up leaving with the same day). Most important to me though is that Teddy really took time with us to help us financially and even shared personal information with us. Even though we were in a bind going in there with not having the greatest credit and needing a car ASAP, we feel that we were treated fairly and friendly. Thank you so much!

danica

Feb 17, 2011

thank you, I was very please with every one we work with at lake manawa nissan very nice and friendly people.I would recommend every one I know to you. antonio pierre did a great job very nice man. I love my murano le great vehicle good price.I never own a nissan so far so good. thank you all so much.

menardn

Feb 17, 2011

We went in to look at a 2010 minivan. They had one that we test drove. Robert asked if we would like to keep it overnight and we were thankful for that opportunity. When we went back the next day we had a pricepoint in mind that another dealership said they could match. After tradein Lake Manawa was still $2000 over the other dealer. We explained that we had to go see the other dealer, and immediately the offer came back that we could not refuse. They wanted our business and did what was necessary to make the sale. We must admit it was refreshing to not have to haggle with the other dealer and still feel like we got a great deal. Next time you are looking for a used car go to Lake Manawa Nissan, ask for Robert, and tell him Brett and Nicole sent you.

erica.lv

Feb 15, 2011

Teddy greeted us as soon as he saw us. He was very friendly and into what we were asking about. Every explaination was very well spoken. He made sure we knew what was going on every step of the way. It was very nice to have someone really care about what were wanting and what our needs were. Thank you very much Teddy G. and Lake Manawa Nissan. This is my second car from you and I will always refer u and make sure you are the ones to take care of us.

TashaMarie

Feb 15, 2011

I came in for a used car, hoping to find something below 5,000. Teddy G blew my mind with his readiness to contact my bank, and when they turned me down, he made a car possible. Not just a car but from this decade! I am totally in love with my car and can't wait for the next person who says they need a car. I intend to send every person I know how needs a car this man/dealerships way! He has been on top and very communative with me about every step of our deal. When I needed a loaner for a couple days, he was on top of that, too. He's like superman or something. :) He has made me a very happy girl.

NicksMom

Feb 9, 2011

I walked in to this dealership with a very specific set of criteria for a new car. Ryan greeted me at the door as soon as I walked in. Ryan spoke with me about my needs and worked very speedily to find my exact specifications and to get me the best possible trade-in value on my old car. I was just starting my new car search and really did not expect to find what I wanted that day. However much to my surprise, I signed for my brand new car the same day. I love my new car! Ryan has made himself available numerous times since my purchase to assist with questions. I feel confident that Ryan and the rest of the staff will always be available should I ever need any assistance with my car. The staff at this dealership is extraordinarily friendly and helpful and I would recommend them to anyone!

angeleyez71787

Jan 29, 2011

They greeted me at the door. Asked me if i had anyone specific i wanted too see. Then they asked me if there was a specific vehicle i was looking at then i test drove the 2011 kia sportage and the 2011 optima both beautiful car. I decided on the 2011 Forte and i love it thank you. Go ask for D.J or Dan very good very good.

bhcmiller

Jan 29, 2011

We have worked with Lake Manawa Nissan for 8 yrs now. This was probably one of the best experiences we had. In working with Ted, he understood what we were wanting to accomplish for out daughter. We had a couple of unexpected issues with cars on the lot, but in the end the perfect car came available through Ted's relentless efforts. Once we found the car the process went pretty quickly.

maryboop50

Jan 28, 2011

Josh Squibb was very good at what he does i would buy more cars from him When I need another. He was the best Dealer i have ever worked with . You all did a great Job when you hired him Thanks Josh for being very good to me Mary Nicholson

jaimee.eaton

Jan 21, 2011

We had a very good experience buying our car here. The salesman that we worked with was very helpful and informative. We had a good idea of what we were looking for when we went in and he helped us to find exactly that. I would definitely recommend this dealership and our salesman to anyone looking to buy a car.

npeters824

Jan 16, 2011

I went to Nissan not expecting to actually find anything that I was interested just yet. I walked out with a car that I already love thanks to Teddy G. He did an excellent job finding my car for me. He got to know me as a person not as a market value. I greatly recommend him for anyone who wants buy a new or used vehicle. He will find it for you and work his magic :)

kellene

Jan 6, 2011

My husban and myself both were interested in trading off our two vehicles and purchasing two new ones. From the start Randy worked with us to get us the best deal and to help us with the financing. We tried to purchase one new and one slightly used but the better deal for us came out to be two new ones. We purchased two new Forte's. Which our whole experience was very good. All the sales help and financing help and service people did a very good job. This is my husbans first Kia but this is my second Kai I like my Kia's the dependability of them, how affordable they are.

DEBRA WILKINSON

Dec 31, 2010

I WENT TO GET INFORMATION ON A USED VEHICLE AND I WAS VERY HAPPY TO RECIEVE ALL THE INFORMATION I NEEDED FROM TED MOTHERSHED. A REAL COOL, AND PROFESSIONAL GUY. WHAT A GREAT EMPLOYEE WHO WOULD BE AN ASSET TO ANY COMPANY! I WOULD NOT HESITATE SENDING ANYONE TO THIS DEALERSHIP WITH TED MOTHERSHED ON BOARD!

dps1

Dec 26, 2010

David worked very hard to answer our car questions. We didn't come to an agreement on price on the first car we were intersted in, and there were no hard feelings, so we felt very comfortable in coming back and reviewing another car with David. David was very accommodating, offering to stay late or come in on his day off to meet my schedule. Since we purcahsed the car later in the evening, we set up another time to meet so David could take all the time he needed to get the car cleaned up, and walk through new owner information with me.A friend of mine was telling me that he had to use some special cleaners to get the tape markings off the windows from the window sticker - but David and Lake Manawa Nissan had the car cleaned up perfectly during my second visit - so I didn't have to clean anything myself.Somehow I lost my key identification tags and David was able to retrieve my key identification numbers for me.When I went to register the car, the DMV personnel commented that "these folks know what they're doing - you have everything in order here". We knew what we wanted and while all the available options, upgrades and after-market treatments were presented to us, we didn't eperience a "hard sell" at Lake Manawa Nissan. I had a lot of fun researching cars on the Internet, and then checking them out at the dealerships. The Nissan sales experience was light and direct enough to keep the whole experience fun.

Vikesgurl73

Dec 17, 2010

We are writing this review tonight to let you all know how our experience at Lake Manaw Nissan/Kia went. My husband and I went to Lake Manawa Nissan/Kia in search for a particular vehicle that we had seen on their website. This was a 2009 Ford Fusion, and I must say I absolutely love my car! I have to give a BIG shout out to Teddy G for being an outstanding salesman, he was very personable and easy to talk to. Teddy is not your run of the mill car salesman in the sense that he is not pushy and talks to you like you are an equal and doesn't make you feel like you are being forced to do something you really aren't sure of, he knows his stuff. Over all everybody we came in contact with were very friendly. Will definately stay a Lake Manawa Nissan/Kia customer in the future.

mcwood

Dec 13, 2010

I stopped by to trade in an old high mileage vehicle for a newer one. I was looking for a 2004-2007 Nissan Sentra, but ended up leaving in an 09. The car had problems from the very beginning and I took it back before everything was finalized. I ended up going with a brand new Sentra, and even though it was MUCH more expensive that what I was looking for, I love it and am satisfied with my purchase. Antonio was very helpful and friendly and provided great service.

joannafastje

Dec 10, 2010

I went to Lake Manawa Nissan Kia because I had read on the Internet that many customers had great encounters with them. I did not have a safe vehicle so Randy picked me up in one of the models I was interested in. When I called to ask if they had the car I wanted, Randy answered the phone and he was so nice. I never bought a new car before so I was excited and nervous but Randy helped me through it and I am glad he did. Randy and Mark both went out of their way to make the whole process easy and they made me feel like a valued customer. Rob in finance was also wonderful. He really helped be with financing and went through my credit union which I already bank with, so it was convenient for me. All of these gentlemen were helpful and I felt at ease because of them, Initially, I believed I could not get a new car but I ended up leaving with my dream vehicle. Thank you so much! I love my new car!

lanierd

Dec 9, 2010

When i came in, i had just come from a previous dealership that was terrible in thier business dealing. When i came to Lake Manawa Kia, i was approached by Richard who was determined to put me in a nice car for the price i could afford. I couldnt ask for more than that. I got a great deal on a brand new car. Everyone was very nice. Richard and other associates werent pushy at all. Very professional. It gave me the sense that this one dealership werent just about making the sell, but making sure that their people are well taken care of.For me having minimal credit history, having a budget price i was willing to pay, and to Richard for putting me in a brand new car for what i was willing to pay is only just a little example of how good this salesman and this dealership were good to me in our business. I am definitely making recommendations to this place. Richard is a great salesman and this dealership has some good people. Everyone should give this place a chance if youre trying to get a new car. They wont let you down!

Jerzee26

Dec 7, 2010

Everyone knows that buying a car can be a stressful experience. I just bought my first car from Lake Manawa and lets just say the experience was great! I worked with Erine Hope and he was so wonderful and so patient with me I could not have asked for a better salesman! It took me a quite a while between test driving and going over payments before I actually made a decision, and Erine never pressured me or made me feel uncomfortable during the process. He let me think for myself and make my own decision. He was always willing to talk to me with any questions that I had and he told me to call at any time! He made my first car buying experience something to rememeber..in a good way!! Everybody that I talked to at Lake Manawa was very friendly and willing to help. I would definately recommened that dealership to anyone and would tell them to go see Erine!!

JanuaryNE

Dec 1, 2010

I cannot say enough positive things about this dealership and its staff. I personally worked with Teddy G. (who I must say was the BEST sales person I've ever worked with) but everyone that we came in contact with went out of thier way to be helpful, friendly and accomidating. I feel that we were given a GREAT deal and I dont know that you can ever walk out of a car dealership and say that! But I can about this place. I can honestly say that I will be back for future vehicle purchases and will recommend this place to everyone I know. Thanks again, Teddy G. and Staff of LMNK!!

btl_is_my_soul_mate_07

Nov 28, 2010

I came to the dealership to get a new car. I was welcomed by Teddy Graybill. He was very polite and helpfull in my search. I am writing this review because Teddy gave me a great experience whilr trying to purchase a car. I was impressed with Teddy's personality and his determination to help me out.

RHADDEN

Nov 25, 2010

Joshua was a very knowledgeable person who knows what he is doing. Thanks for helping me! i will definitely return to this dealership to buy my next automobile. i have already recommended this dealership and this employee to all my friends and family! THANKS!!!

S.Keene

Nov 23, 2010

The sales representative that worked with me on the purchase of my new vehicle was very, very helpful, courteous and friendly. He answered any and all questions very thoroughly. I would definitely recommend Mr. Randy Cote to anyone I know if they are considering purchasing a new vehicle. If the rating scale were higher, he would definitely fall into the solid "10" category!! Thank you again, Randy, for all of your help.

lcscorpio

Nov 22, 2010

Let me say first I have no love for shopping to buy a car. It's normally uncomfortable and you meet some very pushy people. Not the case with Lake Manawa Nissan/Kia. Prior to going to the dealership I did some on line investigation for the car I was looking for. They had several choices so being I lived 40 miles away I sent them an e-mail and a reply from Teddy G. came quickly. We camt to the dealership the following Monday met Teddy and bought a car. He was the consumate professional in that he was personable, knew his business, showed us what we wanted and let us make a decision. I intend to come back when my warranty demands and spend some time with Teddy. He is a likeable guy. I also received a thank you card from the President of the dealership thanking me for my business. I also a had percieved problem with the car, which turned out to be no problem at all, but in talking with the young lady in the repair facility she showed me the correct procedure. I must say she will most easy to work with.All in all it was a positive experience with Teddy, the young lady in the repair shop, which I forgot her name, and everyone I came in contact with. Rhis is a first class outfit.........thanks...................!

yanksgrl_22

Nov 19, 2010

i had the worst experience at H&H kia in omaha ne, and after coming across the bridge to lake manawa kia i left feeling so much better than when i arrived. Right as i stepped out of my car Randy was there to help. He did not try and persuade me to buy something out of my price range, in fact he led me right to the perfect match that was exactly what i was looking for. Him and his team also did everything they could to help me with the problem remaining at H&H by giving me options and suggestions on what i needed to do. They gave me a WAY BETTER deal that H&H did and even put me in a car that was 100% better. I am so happy that i went to lake manawa kia because i know that i got the best deal and i feel so much more taken care of by the staff than before. Randy was straight and to the point and did everything he could to help me out in my situation. They did whatever they could to get me in the car i wanted and for that i am so grateful! i will recommend him and lake manawa kia to everyone that is looking for a car and needs a place to trust.

klewis2180

Nov 18, 2010

I am giving this review because I was asked by Lake Manawa Kia Nissan. First I would like to say that my salesman Mr. Tirome Cole was excellent. He was the only person that would listen to what my needs were. He was so helpful and went that extra mile

CKarstens

Nov 15, 2010

It has been a pleasure to work with the folks at Lake Manawa KIA. I did have a concern that was quickly addressed and I so far I am very pleased with the outcome. I am looking forward to continuing to do business with these fine folks and am looking forward to returning in the future. Christine KarstensIowa

tmpribyl

Nov 15, 2010

David was great! We were trying to decide if we wanted to go with a Kia Sportage or Nissan Rogue. He worked with us for over a week and never pressured us. We ended up going with the Rogue and LOVE it! Everyone at Lake Manawa was very helpful and friendly. We got a great deal. This is the second car I have purchased at Lake Manawa and I will continue to shop there in the future.

Jeff Achenbaugh

Nov 10, 2010

Prompt friendly service and willing to ensure the car was in acceptable working condition before the sale. Also, willing to give excellent trade-in value and price. Have purchased two other vehicles from Lake Manawa Nissan & Kia and have pleasuable experiences each time.

jandpummel

Oct 26, 2010

My wife and i went looking for a Kia sorento, found Lake Manawa Kia on the internet and was very glad that it was our first stop. Our salesperson (Ernie) was very infomitive on the sorento,and the options that came with them. Every step during the finance process we were asked if we needed anything.We thought it was a very good experience,and will not hesitate about refering anyone to come see this dealership.So in the years to come we will load up the grandkids and not worry about stains inside the vehicle or fading on the outside. P.S. My wife will love starting her new Sorento from the comfort of her kitchen. THANKS.

chrisml84

Oct 22, 2010

Someone from Auto Mart in Council Bluffs recommended Teddy G since we have a good credit to get a better deal. When we first met Teddy, he took the time to find out what is in our price range and age for used van/truck/SUV. He did show us a van that meets our quota, however, we found a bigger size van that we both liked not too far from the van that Teddy showed us. It turns out to be more pricey, but lower mileage. He was able to get the price lowered to meet our budget. He really wanted to make sure we're happy with the van and cost. I really appreciate that he wanted us to be satisfied. He will work very hard to make sure the customer is happy, which it is very important to him. If I have any questions about the van we purchased, he will find the answer. It's nice to know we can continue to have a relationship with him after the purchase.

laura.galus

Oct 18, 2010

Rob Davidson was very personable and kind. He checked the lot for vehicles that might fit our needs. He was efficient. Once we found what we wanted, he immediately started the paper work. He gave us as much as he could for our trade. He called after the sale to see how we liked it. Communication is obviously important to Rob. The overall experience was very good. We ended up buying two cars that day! Thank You Rob, I hope the Sorento is as happy with us as we were with our buying experience.

monge1975

Oct 18, 2010

this dealership is the best and the sales person Antonio is unreal he work so hard for me and my wife to get the truck we wanted at the best price, it feels so good buying a car from this dealership, not only we got on excellent deal but also make really good friends i will come back to this dealership and to Antonio thank you guys

rumsey99

Oct 18, 2010

Me and my wife came in to just look at the new sedona vans last week with no intentions on buying. We met an amazing personable young salesman named Joe. He showed us the new sedonas and before we knew it we were driving and falling in love with it. His knowledge of the vehicle was excellent and once again before i knew it we were all in!!! We love our new sedona and we love Joe and lake Manawa and will recommend Joe and the dealership to all our friends. Joe also convinced us to buy the protection plan and remote start. He definitely went above and beyond. Thanks Joe and thanks Lake Manawa...............

TessaRocha

Oct 18, 2010

Teddy Graybill is a power trip! After I told him what kind of car I wanted and the payment range I needed to be in, he tried to sell me cars that were not even close to my needs and price range. He yelled at a different salesmen right in front of me for helping me when he was busy with other costumers. He also liked to leave me sitting in the office while he helped other people. On the day my deal was supposed to be final I only had three hours to get every thing done and he left me waiting around while he helped other people. When I was out of time and needed to leave, he walked up to me and made me several promises. 1. I will give you top dollar for your trade in, 2. I will cut you a check for the cost of your rental car for the weekend, 3. I will get you in this car in the payments you need. So I went back on Monday and he left me waiting again while he was helping someone else. When he finally had time he came in the office and told me he got me in the car.... But my payments are two hundred dollars more then where I wanted to be and he wasn't gonna give me anything for my trades. I was very disappointed that I had wasted three days dealing with this liar! He is all talk and no show. Watch out for this guy!

klar090

Oct 15, 2010

Antonio was great to work with too! He wasn't pushy and let me take my time thinking about what car I liked. He was laid back and was very friendly and helpful. Car buying can be stressful and he helped it to be not so bad. nice guy good experience!

truth813

Oct 12, 2010

Joe and Rick were great. They were able to help me get into a vehicle that my family would like for the price we liked. We actually got into a bigger SUV for the price I was going to spend on the smaller SUV. Works well especially since our family just grew with our new daughter.Thanks guys!!

connermya

Oct 2, 2010

RYAN LUDINGTON is the only person I will buy a car from! We had great service and he was very helpfull in helping us decide what vehicle was right for us as well as getting us a great deal. So if you are looking for a new or used car I recommend him.

MicheleF1

Sep 30, 2010

We do not have a lot of experience with car dealerships and have heard many stories from some folks ranging from good to awful. However, in our case we were very pleasantly surprised to find a friendly, personable and knowledgeable salesman in Rob Balkus. He went the extra mile to see that we were satisfied, all our questions answered and any problems were attended to right away. If we ever have need to shop at Lake Manawa Nissan/Kia again, we will ask for Rob. I would say his professionalism is a reflection of the dealership as a whole. Our total experience was a positive one.

michelen

Sep 30, 2010

I was very happy with my experience at Lake Manawa Nissan. They helped me quickly and found me a good deal that would work with my budget. They were all very friendly and made us feel welcome. Several of the staff introduced themselves to us. They offerred us coffee and didn't leave us sitting for too long at each step of the process. They detailed the car nicely and had the gas tank filled for me! This is my 2nd consecutive lease through this dealer and plan to stay with this dealer.Thank you!

robertisme

Sep 29, 2010

Clint and reuben were GREAT! They found my ideal car at a price I could afford! Thank you so much guys! I will recommend you boyh to all of my friends! Its hard to find great service after the sale as well during, no concern here! Once again, thank you so much!

Taylors2010

Sep 28, 2010

Mark Heenan was absolutly awesome! ! Very helpful and friendly. Bent over backwards to help us with our credit and situation. We are very impressed with him, and how he worked with us. I would and will recommend anyone to go there and work personally with him!

conniekia

Sep 26, 2010

Joe was awesome! Buying a new car is scary to me and Joe made the process easy. He was courteous and didn't pressure me to make a decision. Very helpful. And best of all, he helped me get a super deal!! I bought a 2011 Kia Soul and love it, love it, love it!

Bonnie Willey

Sep 25, 2010

I stopped over at Lake Manawa Nissan Kia to just look at the new cars. I was looking at the Altima when Tirome came over and asked me how I was doing. I told him I was just looking. He was very nice and no pressure at all to buy a car. He showed me the Ocean Blue Altimia and I loved that color. I told him I would go home and think about it. I called my daughter and told her about the zero percent interest on Nissans she decided to go over and look and ended up buying a 2010 Nissan Altimia.I went back over to Lake Manawa Nissan Kia the following week and purchased a 2010 Nissan Altima (Ocean Blue). Tirome was very professional. He went out of his way to help me get the payments to where I wanted them. He also was the salesperson that helped my daughter. He talked very highly of her when I was there buying my car. Every time I have called to talk with Tirome he has been there to help me with my concerns. Bonnie Willey

penny.cavender

Sep 22, 2010

I worked with both of these salesmen. I was very happy with the service that I was given. They put me to ease with concerns I had with payments and finding what I wanted. The entire sales and business management staff were very positive and helpful. I would definately go back to this dealership and these salesmen when I am looking for another vehicle.

dan nedrow

Sep 16, 2010

I had a very postive buying experence with this salesman. He was quite good at making an effort at keeping me interested in what there was to offer with his dealership and what the company had to offer, as far as deals. I don't like dealing with salesmen and usally take things quite personal and get a negative attitude. However this sales person was able to turn that attitude, around and make my buying a new car a postive experience. Most sales people are phony and full of themselver, Clint was real and seem to have my needs in mind with what he showed me in new trucks. He also was quite good at follow up after the sale. There was an addition of a bluetooth,as part of the truck deal. He went out of his way to make this happen. I would recommend the sales person 1st,and product a close 2nd. All in.this was a very postive experence. Doing something that is stressful and it was made pleasent buy your salesman. Thanks for the postive expereance!Dan Nedrow

paulaochsner

Sep 11, 2010

I was a past customer from years ago. I got a new referral from a good friend, Mary, who recommended Teddy G. I had no idea what a pleasure it would be to work with him. He went above & beyond the call of a salesman! He asked me a few questions about what kind of vehicle I wanted and after looking at his inventory he realized he had the perfect vehicle for me. I was very impressed with his knowledge on everything. It was the first and ONLY car I looked at & test drove. I was not expecting to go home with a new/used car that day, but I am very happy I did. I bought a Kia Rondo & I have never owned a crossover vehicle before & I love it. I felt like Teddy had the right answer for all of my questions. This was the first time I purchased a vehicle on my own & being a single mother, I felt like I was treated absolutly amazing, not only by Teddy, but the whole staff!

mdranslem

Sep 7, 2010

Originally I called Lake Manawa about buying a car and spoke to a nice man named Eric who suggested I fill out a simple form located on their website to get pre-approved for a loan. He called back about an hour after I filled out the application and we set up a time to come in and look around. Upon arrival, Eric was busy with another client and asked Teddy G to help us. I honestly thought since Teddy wasn't going to be the one to receive commission on our sale (since I had spoke to Eric earlier) he wouldn't care one way or another if we bought a car. Teddy G. proved me wrong (thankfully!) He did all the foot work and took care of us despite the fact that he may be losing his chance to sell cars to others. The entire staff was very friendly, unlike other dealerships we have gone to. Also, we didn't feel pressured to buy. I would recommend this dealership to anyone interested in buying or just looking to buy a car.

nebraska11

Sep 7, 2010

I was looking for a 2009 Nissan Altima. I was talking to my sister and she told me that she had recently purchased a vehicle from Teddy G. and had a positive buying experience with him. I contacted Teddy G. and he found me a 2009 Altima with low miles at a reasonable price. Being that the car is certified buy Nissan, I was also given a 100,000 mile extended power train warranty at no cost.Teddy G. was helpful, without using high pressure sales tactics. What he promised me he delivered on. Overall my buying experience with Lake Manawa was a positive one.

CKarstens

Sep 3, 2010

After doing considerable research and experiencing heavy pressure and promises from other dealers, I chose to go to Lake Manawa Nissan. I had heard good things about them and decided to give them a try. From the very first email, I began working with Rob Davidson. Never once did I feel pressured or was I buried in emails telling me I needed to decide now. He truly worked with me and took the time to learn exactly what I was looking for in both a vehicle and price. The day I went to look, was the day I found my beautiful 2007 KIA Sorrento. It was exactly what I was looking for but I was concerned about financing. Rob never settled for anything less and met my every expectations and then some. From the moment I made the decision to purchase this vehicle the process went smoothly and Rob was with me through the entire process. I never once felt pressured or like this was my only option. Rob Davidson acted more like a friend than a salesman. Lake Manawa Nissan has a real down to earth individual in Rob Davidson. An individual who can successfully meet and exceed every customer's needs without leaving them feeling as though they had to make sacrifices in satisfaction. A heartfelt thank you again to Rob Davidson!!!

ejarbaby

Sep 3, 2010

I had a great experience buying my car. I started with a phone call before I droove all the way over to Council Bluffs from west Omaha. Teddy called me back and gave me a couple of options and offered to let me take the car home for a night. 1 night turned into 2, but it certainly helped me make my decision. They did what they had to do to stay within my budget but also get me a car that would fit my needs. The financing was a peice of cake and only took about 30 minutes. Everyone at the dealership was honest, helpful, and pleasant to deal with. I will be back!

HappyinNE

Sep 2, 2010

Teddy Graybill was an outstanding salesperson. We originally contacted him regarding a used Nissan Rogue we saw online. I was out of town and by the time I came back the vehicle had been sold. Teddy creatively found a way to get me into a new Rogue and kept the price at one I was comfortable with. It was a better price than any other dealer would give me. He's upfront and worked hard to come to the terms I needed on the purchase. He was diligent in making sure all I needed was taken care of even though some required some creative solutions on his part. Look over your docs carefully but if there are any discrepancies, Teddy will make sure it gets straightened out. LOVE my Rogue and LOVE Teddy. Giving Teddy an A+++

kathihobson

Aug 31, 2010

Ben called me several times after looking at cars online. He was very professional and I could hear his smile as he spoke to me. Even though I had gone to the same dealership a week before and was told I needed money down, etc., Ben convinced me to come see him personally, so I did. He understood my financial situation and we worked out a plan. At no time did he make me feel like he was a "car salesman" and only wanting a commission.I am very happy with my KIA Rio, Thank you Ben!Kathi

reyre

Aug 31, 2010

Having purchased three cars from Lake Manawa Nissan/Kia, we felt very comfortable doing it again. But I have to say, this was by far the best and easiest purchase we have made yet. If Clint is not the best car salesman we have ever met, we would love to meet the person that is. He spent several hours with us, and was very helpful in helping us decide what it was that we were looking for. He uses no pressure tactics, and his sense of humor made what can be a stressful experience into a fun experience. We would definitely buy another car there, and we would recommend Clint to any of our friends!

rmelvin

Aug 31, 2010

We were looking for a used vehicle and had looked around at several different dealerships. When we got to Nissan Kia we were greeted right away by Antonio. We could not have been happier. Antonio helped us look at a lot of different vehicles that we were interested in and went on a lot of test drives with us. He answered all of our questions and was very knowledgeable. Once we had made the decision on an 09 Nissan Altima, Antonio made sure that we got the price we were looking for and ensured every detail we wanted was met. He was an outstanding salesperson and I would definitely recommend him and use him again. We got a great deal on our trade-in as well. I was really happy with our experience and am in love with our purchase. Thanks Antonio and Nissan Kia for our great new used car.

jonesy133269

Aug 29, 2010

i had a great experience with ben. he was friendly the whole time and worked with me on pricing. i had a very strict price limit and i knew what i wanted. he did very good at meeting me where i needed to be. i would recommend ben as a salesman to anyone looking to buy a vehicle.

jbiddlecombe

Aug 27, 2010

I was researching car options for my son and called Lake Manawa Kia for some information. Antonio Rodriguez was so impressive over the phone that I cancelled the appointment I had scheduled with a competing car dealership and opted to drive 10 miles further to Council Bluffs. I am so glad that I did. Antonio was knowledgeable, accommodating and was enjoyable to work with. We decided to purchase new rather than used. Joe Hellman assisted us with putting the deal together. I feel that we got a fair price and he went out of his way for us when it came to customer service. I would definitely recommend this dealership and would highly recommend working with Antonio and with Joe. Due to their integrity and genuine willingness to work with us we decided purchase the car without visiting any other dealerships.

jpo1284

Aug 27, 2010

I walked in during a big sale Lake Manawa was advertising and worked with Teddy G. I bought a new Kia, definetly not my first and for sure not my last Kia. Teddy was friendly and I think the deal was pretty good. I would refer people to this dealership.

artray

Aug 25, 2010

The vehicle was great. The sales people were easy to work with and understood my needs and responded accordingly. It is one of the best car sales experience that I have ever had. It was easy to do business with this dealership and the treat you like family. They have my complete trust and cofidence and that is hard for me to say about a car dealership.

mmanna1

Aug 24, 2010

8-27-10OK. We got our Murano back from the service department. Kudos to them for rebounding from the initial experience we had when we bought the car (see below). My wife wanted me to mention 2 guys she thought really carried the ball on getting us the service we expect from a dealer (Teddy lastname? and Don Blevins). Teddy got her a loaner when it looked for awhile like they were again going to drop the ball and leave her hanging because she didn't arrive first thing in the a.m. with the Murano. Don did a fantastic job of following up to make sure expectations were met. Thanks guys! I hope the service provided when we bought the car was an anomaly because the service we got afterwards has been EXCELLENT and it's too bad the original review had to be written but it was deserved. I'm going with "anomaly" and re-rating both the purchasing and service experience overall as GREAT. Thanks Lake Manawa Nissan for turning the entire experience around from good to great. I would recommend this dealership to anyone looking to purchase a vehicle. By the way, my wife absolutely loves her Murano..check this model out (at Lake Manawa Nissan-ask for Eric the great :-) if you are in the market for an SUV. 8-24-2010 My wife and I bought a used Murano from Eric "The Great" Kirksey. We like Eric. He is personable, fair and most importantly, not pushy. He was knowledgeable about the cars on the lot and about the Murano. Eric let us take the Murano for a day or so to see how we liked it and we loved it. Unfortunately, another buyer liked it as well and beat us to the punch on buying it. Eric knew that this potential buyer was coming to look at the car and gave us a heads up but we just could not get there in time. So knowing what we were looking for, another similar Murano was purchased at auction and brought to the lot specifically for us to check out. It was more car then we wanted but we bought it because Eric had gone the extra mile for us. So bottom line, we'd buy another car from Eric without hesitation and recommend you ask for Eric Kirksey if you're heading to Lake Manawa Nissan to buy a car.Now, about the service department. We weren't so thrilled with them because they would not respond to Eric's requests to detail the vehicle (they had it for a couple of days knowing we would likely buy it but nothing was done on it and we ended up having to take a dirty car home because we could not stay any longer). This is not a reflection on Eric because he pushed as hard as he could to get them to detail the car and they just ignored him. That said, we brought the car back today for detailing and to get a couple of things fixed that should have been fixed had the shop looked at it at all. We have a loaner car now while our Murano is being taken car of. We'll be reporting back on how well they do with that but we are pleased that they provided a loaner for us while our Murano is being worked on so that's a point for whichever department gets credit for that.Overall the car buying experience was good. Had the shop cared at all about detailing it, we'd rate it great.

Mkseals1

Aug 23, 2010

Rob Davidson is the best salesperson that I have ever dealt with. He was knowledgeable about the vehicle and its features and answered our questions capably. He worked hard to find us the vehicle that we wanted even going to the "south 40" in hundred degree heat to make sure we were getting the best deal/vehicle on the lot! I found Rob to be very honest and open. He kept us informed every step of the way. I was referred to Rob by a friend and am truly happy for that referral based on the excellent experience that we had. I will definitely recommend Rob to anyone looking to buy a vehicle!

vickyhummel

Aug 23, 2010

Ben's customer service was outstanding! He took the time to assist me in finding the vehicle that was right for my needs. Ben is very knowledgeable in the different options my vehicles has and explained how each option functioned and the location of them. Ben has a great personality and seems to enjoy what he is doing and he made this purchase very enjoyable and relaxing. I would definitely recommend him to others. He worked hard at getting me the vehicle that I could afford and made sure I was comfortable with the end result. Kudos to Ben! Great job, it was a pleasure doing business with you.

viking1950

Aug 23, 2010

Worked with Nick to find a Murano that had low milage, up to three years old. Nick did contact us when he did say they had a 2007 murano that had only 26,000 miles on it. Did test drive, and decided that we really loved the car. Nick did work with us on the price of the vehicle, that worked for us, as well as them. Nick was professional, answered all of our questions, and was a pleasure to work with.

juredo

Aug 22, 2010

Well Ben was a very helpful and friendly guy as soon as I showed up at the dealership he greeted me, offered his assistance, and even offered to buy me a cold beverage. When I came to a decision on what kind of car I wanted to purchase he told me all the features of the car, explained how and why the features worked, and give me a great price on the car that I could afford. For being my first new car purchase he made it the best and fun experience for me.

vicki99

Aug 19, 2010

I had thought long and hard and pored over the internet for 6 to 8 weeks so this wasn't a quick decision. Am now very pleased with my purchase of 2010 Versa. Did not feel a great deal of pressure and was given the time I wanted between shopping to think over options, etc. Overall, felt Joe did a great job & was working hard to get my business. Am already familiar with repair shop for routine maintenance from previous purchase and have always been pleased with their service too. I would definitely shop Lake Manawa again. In fact, had referred my mother there a few years ago & she too is pleased with her car

tanjnelson

Aug 12, 2010

The experience I had was great! My sales person Rob Davidson had a very sincere and honest character. I felt very comfortable with the responses I received for my questions. Rob made sure we felt comfortable with our purchase. I would invite a friend to Lake Manawa, and to Rob as a sales person!T. Nelson

knxterra

Aug 9, 2010

Teddy was good to us and we enjoyed working with him, but the service department that inspected the vehicle is incompetent and Chuck the general manager was a jerk to me. He told us that the service department did an inspection of the 2001 Nissan Xterra we bought, and didn't find anything wrong with the vehicle. so I took his word for it. But when I got the vehicle home I discovered that the 6 disc changer did not work, I called and they said they would compensate me for it, still waiting for the check. I am a mechanic, so of course I took it to the shop after a week of driving it to check it out. It had a harsh shift into second when accelerating. When I got it up on the hoist, I remove the wheels, the tires needed to be rotated, they didn't bother to do that. The front brakes will have to be replaced soon, they didn't bother to replace those, and the rear brake drums were rusted on yet, so I don't think they inspected the brakes, or even removed the tires to do so. All the fluids looked like they had never been changed, except the oil. I also noticed that the "O/D Off" light flashes when you first turn the key on. Turns out this means that there is a transmission trouble code, so I pulled the code. The Line pressure solenoid valve is bad in the transmission. That is a $400 dollar part, and you have to remove the pan and valve body to replaced it, which means lots of labor time. So apparently the mechanic that did the "used car inspection" didn't bother to test drive it or notice that the "o/d off" light was flashing. I don't think they inspected much of anything. I don't blame Teddy, I don't think he knew that the service department was so incompetent. I called the general manager, Chuck, and he told me that I should have looked the vehicle over better and It's my fault for buying it, and there is nothing he will do about it, and "we don't fix everything on the vehicle". So basically he's saying that I shouldn't have trusted their service department to have inspected and repaired the vehicle, that's my responsibility as the buyer. He got irate on the phone, it was like speaking with a child. And to top this whole mess off, they sold me a vehicle without a title, which is illegal. So I can't license it and drive it because the month grace period is over. They are still trying to figure out how to get the title from the previous owner. You will get screwed here.

kxmaz

Aug 7, 2010

Overall my experience was good. I traded off my old Nissan for a newer Nissan Titan truck. I called and talked to Teddy G about what I wanted and they were able to find me one at an auction within a few days. I thought the price was fair and so the deal was made. The things that went wrong were that the mileage was mistated by a few hundred miles - an oversite because the odometer was on one of the A or B screens and not the overall true mileage rating. I guess anyone could have done that. Also, while we were signing the papers, we were told they would fill the tank with gas - and half way home i noticed it was still at 25% - not sure what happened... And last - it took 34 days to get the title sent to the court house so that I could get it registered. I was technically driving illegal for a few days. So - three small things that made me frustrated - But i was still able to get the truck i wanted at a fair price and Teddy was good to us.

AVHC

Aug 6, 2010

I can't rate Benjamin Draper because the service he provided was beyond Great. There isn't a number for that rating. Benjamin answered all the questions I had. He explained all the rebates and extra incentives that I may have qualified for which would have left me more money in my pocket. I could not ask for a better experience.Ben, you were Awesome.

tristastephens

Aug 5, 2010

When i first went into the car dealership, Antonio Rodriguez was the sales person that approached me. I told him what i was looking for and he showed me a couple different cars. Anotnio was very knowledgable about each one the cars he showed me. I offerd him a price on one of the vehicles, they excepted. I was very happy on the price. Antonio processed the paper work. Then i went to financing, I got interest rate i wanted. I was very happy with all the people i delt and how fast they were. I plan on buying my next vehicle there.

kryan3645

Aug 4, 2010

Ryan was very attentive to what I needed. He took the time to show me different models available on the Kia Sorento. He did not pressure me at any time. It was the best experience I have ever had buying a new car. Painless. He worked to get the trade-in allowances I needed to make the deal. I will not hesitate to refer my friends and family to this Ryan.

lthas2

Jul 29, 2010

Teddy G is the most outstanding auto sales man I have ever experienced. I told him what I was looking for and what I expected and he exceeded my expactations by far. I went in upside down on my current vehicle by thousands, and he got me into a vehicle I wanted and got my interest rate dropped in half! Explained all the paperwork numbers to me, not just the paperwork shuffle. My vehicle is great and any time I call Teddy is more than happy to help me AFTER the sale.

lindavadel

Jul 27, 2010

I can not say enough NICE things about this dealership or Ernie Hope! In 2004 I bought a new 2004 Kia Sorento from Ernie. I live in Des Moines Iowa however the Lake Manawa Dealership out sold and out preformed the dealership in Des Moines by a LONG shot!!! Ernie drove the Kia to Des Moines for me to sign the papers and take ownership....he went above and beyond what any other sales person in the Des Moines Area would even consider! Just last month I had Ernie call my brother how was looking for a used car for my niece with NO luck in the Des Moines are (meaning the sales people were not helpful in finding what he wanted in his price range)....once again Ernie out preformed any car sales person in Des Moines. He had found exactly what my brother was looking for in a matter of a day. And when they went to look at the car it was EXACTLY what Ernie had told them over the phone. One other thing....this is how HONEST this dealership is: My brother had over paid by $100.00 and the "dealership" called to inform them that they had overpaid and they would get a refund to them that day. Tell me.....what other dealership would do that? I WILL buy again and send anyone that needs a vehicle to Ernie and Lake Manawa!Thank you,Linda V.Des Moines, Iowa

cerealjunkie

Jul 24, 2010

I went in looking for a pre-owned car because mine died on me. Teddy talked with my mom and I and we figured out what I could afford and what kind of vehicle I wanted. He found me my Rondo. A few days later I found out that Kia approved me for a new 2010, but I couldn't afford payments on a new car. so I tried Centris credit union, but was denied. Then Teddy talked to a guy and went through SAC federal credit union and they approved us. Teddy went above and beyond any used car dealer I know of. He knew what I could do and worked his butt off to keep me in the Rondo with the payments I could afford. I will and have suggested Teddy G to friends and co-workers looking for something else. I will continue to refer people to Teddy G.

sjd

Jul 22, 2010

Omg!! Lake Manawa Nissan and Kia is THE place to go if you are looking for a car new or used. They have some of the most friendly sales people ive ever met!! I knew I wanted a new car, I just wasnt to sure on which one exactly. So after going to few dealerships in Omaha, a friend of mine suggested crossing the bridge to check out Lake Manawa Nissan. When I got there I was approached by Clint Ingalls with a smile, a friendly greeting and a firm handshake instead of some cheesy commercial line or instantly trying to sell me like every other place. I am a person who probably asks too many questions but he stayed patient with me and answered every one I had. He gave me an understandable run down of the cars and how my credit works when buying a car. He then took a list of everything I thought I wanted in a car and found me an even better one for a GREAT price!! Ive never really been so satisfied with a buying experience. I drove away a happy woman. So im writing my very first review on ANYTHING ever because I think people should know that buying a car doesnt have to be a questionable, stressful experience as long as you go to right place and talk to the right people. I would HIGHLY recommend Lake Manawa Nissan and Clint Ingalls to anyone!!

meakep1

Jul 20, 2010

I went to Nissan Kia lookin to buy a new car and found one that I liked. I did not feel pushed into buying anything and the service was good. Any questions I had they were answered and I was given many different options before I purchased anything.I was happy when I left there and I would go back any day.

cmvolentine

Jul 19, 2010

I went to the Lake Manawa Nissan and Kia dealership as a first time buyer. I didn't know what to look for, what to ask, and what to say. I wasn't even sure of what type of Nissan I was interested in buying. I was just planning on going for a couple test drives. Teddy G. was the first person to come up and help me and was very welcoming and friendly. He took his time and walked me through everything and explained what my options were as a first time buyer without any credit history. He explained what options would benefit me most. Teddy showed genuine care in what I wanted from a car and took me to this car that met all of my needs. He let me drive it over the 4th of July weekend and I was completely happy with it. The price was suprisingly great and its history was perfect. He did a really good job of finding a car that would fit my lifestyle and my budget. He made this first time experience very comfortable and easy and I am very happy with all of his help and especially happy with my new car. I would definitely do business with him in the future. :)Carissa V.

katiemarie2006

Jul 19, 2010

Rob has gone above and beyond my expectations to make sure my experience and Lake Manawa Nissan Kia was a pleasant one. He seemed really dedicated to find me a quality vehicle that fit me well and I was comfortable with. He was friendly and didn't hassle me like other car dealers have in the past. He has also been available for follow up questions which my husband and I really appreciate. I would recommend him to family and friends!

mlo7978

Jul 17, 2010

Doug was very helpful and did what he can to provide as much as information and help as possible without making us not being able to make our own decision and not being pushy and making this car buying especially used a little bit easier we were in and out in very short time and got WONDERFUL customer serivce felt very comfortable and will be recommended family friends to doug . I cannot express how great it felt to come out of there feeling like we made the best decision possible . Obviously with used cars you never know what you may get but i think doug helped us get the best for the little money we had. Thanks so very much DOUG from Michelle and CHe Olson

showers7x3

Jul 17, 2010

Doug Gnader is the man that helped us the entire way through. We were in need of a van for our new daycare business and our family. We had a very low budget and were already into a lease vehicle with high monthly payments. We felt Doug understood and cared our our wants and needs. We felt he showed us his best of best used vans.It is a very nice van in very good shape and we really didnt want to let it slip through our fingers, but we already had a car. Doug went way out of his way to find a way for us to get rid of our monthy payments on our current vehicle so we had the ability to get the van we wanted. That was awesome! He sure worked hard and kept us up to date on all the news that came day after day. We have had the van for a month now and love it. We will be long time customers with any new or used cars at Lake Manawa Nissian Kia, because of Doug we beleive they will do us right and we fully trust them, which is hard to say about many car dealerships. Council Bluffs is lucky to have a place like Lake Manawa Nissian Kia and salesman like Doug!Thanks again!

susan1120

Jul 14, 2010

We recently bought a 2010 Murano from Lake Manawa Nissan after visiting several other dealerships. We appreciated the no-hassle approach of Clint Ingalls, the young man we dealt with. He found us the exact vehicle we were looking for equipped the way we wanted it and had it in Omaha in a day. His word was good on everything he told us. The Business Office was equally efficient and didn't try to sell us extra things we didn't need. We would certainly recommend Lake Manawa Nissan to friends, and specifically encourage them to ask for Clint!

Neilp

Jul 13, 2010

We highly recommend this dealership.Rob Davidson and the rest of the crew we worked with gave us a great deal on our purchace and a great trad-in also. They were friendly and tried very hard to get us where we needed to be with a monthly payment. We will go back again and send our family and friends to Rob!

unlgrad10

Jun 25, 2010

Alex was a good guy to work with. He continued to make my experience there a good one. I have always been a customer of Lake Manawa Nissan. In the future when I purchase another car I know that I will definitely be coming back to this dealership. Keep up the good work guys!!!

aforsythe

Jun 20, 2010

Everyone we dealt with were really excellent and friendly. They also understood that we weren't able to stay there and make it a whole day event in buying a car and were able to get us in and out fairly quickly. We appreciate the care we received and will recommend the dealership to others.

devin0634

Jun 13, 2010

alex was very outgoing. Over all best dealer ever bought from. great sales person hope to buy/refer others to him. All information given to me was precise and dealer was very honest. Nissan should be happy to have a sales person like alex watts. Thanks u guys for gettin me into i nice car. Store was very clean. Everyone was very plesant to be around also.

Tankman

Jun 12, 2010

Great experience with Lake Manawa Kia. Marc Leonard is a great sales rep. ! Easy to work with and above all- no high pressure sales. Appreciated his professionalism in the sales and final delivery of our new Kia Sorento. Finance went well and no real high pressure to add protection plans. They were explained and you are given the options. They actually found me better financing with 1,000.00 rebate coming back to me.Dan Merriam

ladywm

Jun 11, 2010

Had a great experience-nice staff so easy to get along with-noo hassels we were in and out quickly. Was a smooth flowing operation. Teddy G-your the man! We love the truck and we would definately come back and spead the word. Thanks to all at Lake Manawa Nissan!

mtighe

Jun 11, 2010

I went to this dealership and left with a "new" 2010 Kia Forte that was previously used as a service vehicle with 9300 miles on it. After getting home I noticed hail damage, scratches, and rust, and a busted hubcap on the vehicle. The next day I went back and talk to Michelle, my sales women, and showed her the obvious imperfections that we not disclosed in the deal. She told me that not all of these issues were going to fixed and she left me in the parking lot only to come back later to ask me to leave and someone would get ahold of me right away. after several hours of no contact I called her manager and he informed me he would fix all that was needed so I asked him if I could not take the car in that day but he said that he'd rather me wait until the next week to take the vehicle in, then he was quick to get off the phone. After those two conversations I began to feel uneasy about the entire thing so I took the car into another service manager at another car dealership. He informed me that it was clearly hail damage, he looked at my paperwork marked "new" and said "it's illegal to not disclose the hail damage if they're considering it a new vehicle." I went back to Lake Manawa Nissan Kia right away to just return the vehicle, at that point the GM, Jim, came into the room telling me 50% of his vehicles have hail damage and he can sell a car with hail damage on it and not tell buyer anything about it...he does it all the time. He kept interrupting me, he told me he would not be helping me at all and he continued to speak to me in a very defensive manner (yelling). I am currently seeking out my legal rights. I will never go to this company and I will be discouraging others from going here as well.

bananacow

Jun 4, 2010

I came in to look at cars and drove away in the perfect car for me. My dealer Mark was great, so accommodating and easy to work with. No high pressure sales and everyone was super friendly. As a single woman with kids safety and reliability were my highest priority and Mark did a great job of finding me a car that suits my family perfectly. Buying a car can be a frustrating experience for a woman, and I at no point felt condescended to or taken advantage of. I will buy from this dealer again and recommend it to friends and family.

XterraX

Jun 3, 2010

went to Lake Manawa Nissan with no intention to buy, just to test drive a few vehicles. I left at the end of the day with exactly what I wanted for a price I could afford! Antonio, my salesman was fantastic! He was respectful and professional even after I drove a handful of vehicles and couldn't make up my mind. He was extremely personable and made my entire car buying experience very enjoyable. I never felt pressured or rushed, the customer service was excellent! I also dealt with the financing department who got me a better loan rate than I got through my bankyou cant beat that! Its been less than a week and I have already referred people to Lake Manawa Nissan! Overall it was a great experience.

irisheyesflower

Jun 1, 2010

This was the best overall experience that I had ever had. I used to work for a dealership and the salepeople were not half as curtious and the folks at Lake Manawa Nisses. They all answered all the questions that we had. We were introduced to everyone that we would be working with and our salesperson, very perfessional and alot of fun to work with. I wish that all dealerships were like this one. we will deffinately be returning customers.

lilsweety_3

Jun 1, 2010

Great to work with and employee didn't waste out time. We were previous Altima owners and we knew exactly what we wanted and he delivered. The employees stayed late to get us in the car that we wanted since we lived 2 hours away. Teddy G let us know about all the rebates and was up front with us, which is nice for a change. We are very happy and will return in the near future.

mallards69

May 25, 2010

I have previously purchased a vehicle from this dealership, so had the utmost confidence in returning to do business again. Clint did not let me down. He had the answers to my questions and did not put undue pressure on me to close the deal on my first visit. I did what I said I would do and Clint did the same. I will continue to recommend this dealership to my friends, and return there myself when I am in the market for my next Nissan.

shengirl

May 18, 2010

My opinion of car salesmen sure got changed the day I stopped at Lake Maniwa Kia...Jim Werklund was my salesman, and after visiting with him a few minutes, I felt like I had known him forever..He was very personable, respectful, professional, most of all was his PATIENCE! He listened to my needs and concerns, and never once did I feel pressured by him.. Since this was first "NEW" car purchase I had alot of questions, and he was very good to go over all of them with me. He worked very hard to get me the car I wanted at a price I could afford.Jim has been excellent even after the sale, I had some add-ons and he made sure those were done to my satisfaction. Also, I had the misfortune of getting a door ding a few weeks ago, Jim found someone to take care of that for me(who did and excellent job)..So, I respect the fact that not only does he sell cars, but he genuinely cares about his customers after the sale...I truly believe him when he tells me if I have any questions he is only a phone call away...I would highly recommend Jim to my family & friends, so if you are in the market for a car go see him..I feel I not only got my new Sorento that day but also made a new friend!!!

momof2flyers

May 17, 2010

Our experience working with Doug, Jim and Chuck (the TJHS Boys) was increditably fun! We are from Omaha and decided one day to take a trip over to the Bluffs where we ended up buying our Sorento from these great guys. Our experience of buying a car turned out to be fun and exciting. Because of guys like Doug, Jim and Chuck who were very helpful, very loyal and honest with us, our experience of working with them turned out to benefit all when we bought our car from them. We left that day with a new car and a sense of new found friendship. We have been over several times to Council Bluffs and each time Jim, the bluetooth expert is always there willing to come out and help us, Doug our salesguy, with the perfect hair, we learned has moved on to bigger and better things over in the Used Car area and Chuck still keeps making things happen for people like us who feel very honored to say they love their new car because of guys like these that make the experience worth the money and time spent wheeling and dealing to get to that dollar number you want to drive away with knowing you got the best possible price. I would recommend Doug and Jim to anyone ever looking for that "new" or "used" car, they made our trip over to CB a true experience!

rdsteed

May 17, 2010

Teddy G was very helpful. He helped me get into the car I wanted even with me not having the best credit. I felt like Teddy cared about ME and my needs and not about the sale. I actually consider him a friend now. I would definately recommend Teddy to anyone looking for a dependable used car!

suzeincb

May 13, 2010

Tony did his usual great job of managing and communicating information about the service work my car needed. He is always friendly and goes above and beyond to make the visits go smoothly and make sure my car is in top condition! I appreciate how he even got the car vacuumed for me--boy, did it need it! His coworker Don is also very friendly and helpful when I have worked with him and the two of them work together well to make sure customers are put first and that things are done in the most cost-effective way possible.

karijo311

May 10, 2010

We had a good expereince with Marc at Lake Manawa Kia. He was helpful when picking out the right car that I wanted. He was willing to find exactly what we wanted. Even though they didnt have it on the lot, he searched all over the country for my new Kia Sorento. We got the best price of all the Kia dealers in the surrounding area including Omaha. Thank you.

achomaha

Apr 27, 2010

Great experience buying from Marc at Lake Manawa Kia. They managed to get me the best price in a 5 state area on my new Forte, and made the buying experience easy. Marc Leonard was especially good to work with. I was very impressed with the informational videos he made for the Lake Manawa website, and at the dealership, he was able to display his extensive knowledge of every feature of the cars he was selling.

bugaha

Apr 27, 2010

Looking for service can be scary... but not at Lake Manawa Kia. When I brought my 07 Sedona in I was sceptical as to how I would be treated. They listeded to everything I said and were very thorough. When they found out what was wrong I was called and given a breakdown of what was necessary. She called me several times to make sure that I was comfortable with what was to be done. The communication was exceptional and I was put at ease throughout the whole process. Even when they suggested additional maintenance that was needed, when I refused she was very complicate and not pushy! Jessica was great to work with and I was able to trust her completely!!!

gman449

Apr 26, 2010

Rueben was very friendly and personable. Very easy to work with and was really working in good faith on my deal. He was extremely knowledgeable on options and packages I was interested in . He was extremely helpful in letting me know that just because it wasnt on the lot it wouldnt be a problem in them getting it for me. Very good and negotiating in good faith estimates and prices. His quotes seemed to be well in line with sale pricing and trade in values I had found on the internet. Would not have any problems with working with Rueben on a car deal. Great demeanor and salesmanship. Salesman at Lake Manawa like Rueben will keep me placing NISSAN first in my car shopping ventures in the future

vgardiner

Apr 26, 2010

Easy to work with and made it throught the process quickly. The salesperson was always prompt, efficient, and was very aware of my busy schedule. They always had what I needed as far as questions and issues that were needed to be answered. They were very flexible with my time.

gman449

Apr 25, 2010

Very friedly, easy to work with and no pressure salesman. Provided me to the opportunity to test drive vehicle without riding in the car with me. Got opportunity to check out vehicle extensively. Wanted me to be sure price and vehicle were right for me. Seemed very sincere and helpful. Took away the fear of fast talk and double talk associated with some car buying experiences. Very welcome change and pleasurable exsperience.

bawtitan

Apr 22, 2010

We had a truly great experience at Lake Manawa Nissan. It was well worth our drive while we were near Lake Manawa Nissan since Lake Manawa Nissan is not close to us. Working with Teddy G. was a very enjoyable experience. Everyone at Lake Manawa Nissan truly made us feel like they wanted our business and we were not just another customer.

djbriggs

Apr 21, 2010

Teddy G. was very professional, pleasant, helpful and very people-oriented and showed excellent salesmanship. His personality compliments his ability to make our experience comfortable and one to share with others. Highly recommend Teddy G. be recognized by management and fellow sales personnel for setting a high standard that is appreciated.

Billards

Apr 14, 2010

Our experience at Kia was great. We would like to thank Dennis for turning us on to being a Kia owner. I now have my name on three of them. All the experiences have been great. The sales staff was great . We have had our Sedona for a week and we love it. We would recommend Lake Manawa Kia to everyone. We give them a 10. Your service department is great.

kkelle

Apr 13, 2010

We had a GREAT experience purchasing a 2010 Nissan Frontier from Lake Manawa Nissan.Our salesperson was Ken in the Nissan department. He was not pushy and listened to what we wanted. The truck that we wanted was not at the dealership yet, apparently the one we wanted was hard to find. Ken told us that the truck was going to be coming to the dealership at anytime. The truck arrived 2 days later and Ken called us right away. We made an appointment to see and drive the truck. It was definitely what we were looking for. We came back to purchase the vehicle and Ken came in early to finish the paperwork. We wen't through the finance office quickly and was on the road in no time.I would definitely recommend this dealership and Ken to anyone I know that is looking to purchase a New or Used vehicle.We have driven Nissan's for years and will continue to drive them!!

drevas

Apr 12, 2010

We have never had such a great experience buying a car in the almost 30 years we have been married, and that's a few car purchases.Our salesman, Russell Wardlow, was outstanding. In a business where the sales people sometimes enjoy a reputation just slightly better than a congressman, we had no trouble placing our trust in Russell.He was honest, forthright,pleasant,and engaging. We never felt uncomfortable with him.We also would like to extend our appreciation to the GM of Automart 150. We told him what we wanted, and he went the xtra mile to deliver it.I would, and will, recommend Automart 150 and Lake Manawa Nissan to anyone looking for a car.We couldn't be happier!

Nick Moore

Apr 11, 2010

Mark & Tyree went out of their way to work with me in meeting the payment terms I needed to purchase my Nissan Frontier. Mark was very patient with me coming back several times to make sure this was the vehicle I needed.The business managers and sales personel stayed well beyond the end of normal business hours to finalize the transaction and finalize the sales agreement. This made a good impression to know that my business was wanted by Lake Mannawa Nissan/Kia. I was referred to Lake Manawa Nissan/Kia by a friend and will do the same to recommend this dealership to friends and relatives who are in the market for new or used vehicles in the future. This is the first car buying experience that I have walked out and felt like I didn't get hosed on the deal!Thank you to everyone who helped make this transaction possible.

jngreen3

Apr 9, 2010

Can't thank Ken enough for being there for me. I had been working with another dealership closer to home but they were either dragging their feet or trying too hard to make the best deal for themselves. Ken gave me the deal I wanted, on the equipment that I wanted in about 2.3 nanoseconds. Absolutely amazing! Ken was effective, efficient and exact. He put me in the car of my dreams in less time then it takes me to get a good haircut. Thanks again KenSincerely,John Green, RN

shellysimon

Apr 8, 2010

Great experience. I got exactly what I was looking for at a great price. Customer service is excellent. Employees go above and beyond their duties and make you feel they really care about you and what you truly want. I will recommend this dealership to friends and family.

happygal211

Apr 6, 2010

Reuben was awesome! I had visited several dealerships before meeting Reuben Grant at lake manawa. Because my credit was less than perfect no one wanted to deal with me. Even though I am pretty picky, Reuben took it upon himself to find me a car that I am happy with and helped me find a co-signer. I have already sent Reuben my friends and family to do business with. I'll never buy a car from anyone but him.

OneBIgFamily

Apr 6, 2010

I came in looking for a nice used car not really sure what i could get since i didnt have the biggest budget in the world. Toby, my salesman, was very helpful. He listened to what I wanted and worked really hard to find me the right car. Unfortunately, because of some credit issues, I wasnt able to buy that day but I will be back in the near future to buy a car from Lake Manawa Nissan. They are so nice and will go the extra mile to make customers feel important. Thank you.

TWarren

Apr 6, 2010

Chris Graybill was our salesman with whom we enjoyed working with. He seemed honest, straight forward and worked out a great deal for us on our 2009 Kia Spectra. We couldn't be happier with the car for its performance, reliability and fuel economy. Believe it or not, our Spectra gave us consistently over 40 MPG on our trip to Oregon last summer even though the car was weighted down with 3 adults and a trunk full of luggage. The drive was smooth, comfortable and roomy and in spite of the heavy load, the acceleration was excellent.I cant comment on this dealerships service as we have not had a reason to bring the car in for any repairs. We now have over 12,000 miles on the vehicle. I love knowing that the car has a 100,000 mile / 10 year warrantee. My only issue with the car would be that the front passenger air bag on light does not always go on when my wife sits on the seat.I would recommend a Kia and this dealership to anybody looking for a great car. Be sure to ask for Chris as Im sure he will take care of you. We intend to purchase our next Kia from him.

grandma-11

Apr 5, 2010

Todays visit was for a warning light about a low tire. I asked Tony if they have a record of the other time the warning light came on for a tire. He said no, but they would check it carefully and sure enough there was a nail in it. Verifies with me and fixed it right away. No hassles, no wait til next week or anything.As a result of the fabulous service I have received over the years through this dealer ship, I have been responsible for 10 new and 1 used vehicles being purchased from this dealer. ( my children and friends)All the sales were easy and quick, cars were exactly what was wanted. They have gone out of their way to insure we got the car we wanted 3 times now, when they didn't have one on their lot. I took one vehicle in for an oil change and they wouldn't let me have it back, instead put me in a loaner, because during the oil change they noticed a hairline crack in the transmission housing. They could have just looked the other way and waited for it to fail, but they didn't, they made sure I wouldn't have any problems, because they are dedicated to their customers. When I am ready to buy again it will be from Lake Manawa Kia. :)

Rashell1

Apr 5, 2010

In my 26yrs of purchasing cars, for my children and myself, I have never met a more personable car dealer as Teddy G. At 16 I bought my first car from my parents and that was more difficult than working with Teddy, no joke intended. Teddy, although I've known him only a short time, seems to be a very colorful, bright, and understanding person. He answered all of our questions, got us into the perfect car, and kept in contact to ensure that we are satisfied. On a personal note; You go Teddy G.

sarahkmcdaniel

Apr 5, 2010

THANK YOU SO MUCH LAKE MANAWA NISSAN! Buying a car is not something that everyone enjoys, but my experience with them could not have gone any better. I want to personally thank everyone from their staff - from my salesman Toby Blankenship (which was very helpful, patient, understanding and eager to help fit me into a car that I idealized) to helpful team players like Paul and servicemen like Tony. They all personalized my purchase and wanted to make everything a success. I live in the Omaha area and shopped around at a few dealerships prior to meeting with their team what a disaster! You could tell the other dealerships were looking to make a sale. They were not asking questions as to fit my wants. I WILL NOT PURCHASE ANOTHER CAR ELSEWHERE! My brother also purchased a vehicle from here and couldnt be more satisfied as well. Thank you so much Toby; youre the best. I also cannot forget the manager who runs the dealership, Chuck Norman, he really made EVERYTHING POSSIBLE!! This is my forth time purchasing a car and I will now never go elsewhere. Thank you Lake Manawa Nissan, you have a lifelong customer!

TVelasquez52142

Apr 5, 2010

Teddy Graybill went out of his way to work with us in meeting the payment terms we needed to purchase our Kia Rhondo. The business manager and sales personel stayed well beyond the end of normal business hours to finalize our transaction and finalize our sales agreement. This made a good impression on both my wife and myself to know that our business was wanted by Lake Mannawa Nissan/Kia. We will recommend this dealership to friends and relatives who are in the market for new or used vehicles in the future.

Dreamlessday13

Apr 3, 2010

So, after I did my taxes this year my main goal was to buy a new car. I had been looking at dealers online and tried to get a quote on my trade-in. Thankfully my inquiry ran across Teddy G. He called me, understood where I was standing, and said he'd do his best to get something worked out for me. That weekend I was trading in "my first car ever" for what I now call my "life-saver." I have a 14 month old daughter and everyone knows children are precious cargo. Teddy made this all possible for me. I needed a reliable, safe vehicle and something I could afford and use for years to come. Teddy made it a reality and got me into a car I adore. These guys are great! They helped me, at 21 years old, make a choice that I will never regret.

jbladt2000

Apr 2, 2010

I purchased a van from this company this week. Teddy was excellent to work with. I have some issues with me credit and he really went to bat for me. I really appreciate the hard work put into my car deal. They went above and beyond the call of duty in order to get me the vehicle I needed.

Lbray

Apr 2, 2010

I felt Mark knew what we needed and wanted for our daughter. They made it easy to get our daughter into a new car. I will definitely go through Lake Manawa Kia for my next car.

mary jo robinson

Apr 2, 2010

Ernie was a great help and very friendly.He very knowledgeable and very patience showing us all the new gadgets. He showed us around the the service and parts departments. He worked very hard to get us a great deal. When we went to the financal deptment he told us what to expect and about how along it would take.The people at the finance department were friendly and helpful. The whole Kia dealership was very kind and friendly. We will most certainly go back when it's time to by a new car.

Bubblingbrown41

Apr 1, 2010

I was quite impressed with my experience at Automart 150, all the sales associates where pleasant and very friendly. My sales associate was very knowledgeable with the type of vehicle I ultimately purchased. They made sure that I understood all that I was signing. I am very happy with my purchase and because of the great service I received I would recommend Automart 150 to my friends and family.

butifuldawn

Apr 1, 2010

I went in with no car credit and not great regular credit. The guy from Lake Manawa Nissan was very nice and told me we would definitely get a car that day. He explained to me the fact that I didn't have any car credit and that is why I would have some issues. While we were filling out paperwork in his office the guy in the next office was YELLING to someone on the phone about a sale they stole from him and was very very angry, this was a little inappropriate considering we were right there.They had us follow Russel to Automart 150. He showed us around to a few cars. He was not as professional as I would expect a car salesmen to be but it wasn't completely a bad thing, kinda refreshing to deal with someone like that. The whole process was a pretty unorganized but all in all it was a decent experience. The only thing that really bothered me was the price. It was my first time looking for a car for myself and I forgot to take a look at blue book just to see what the price was supposed to be like for the car. I looked it up later and blue book was suggesting the price be about $7000 less which is a huge amount, so I felt a little used there.

grant2010

Apr 1, 2010

I went down to lake mannawa to get a car from my brother Reuben, but since Im only 20 years old and I have very limited credit they werent able to find me a car. So my brother took me down to auto mart 150 and introduced me to Russel. Russel then took it upon himself to get me the best car he possibly could. He did an exceptional job, and considering my tight situation made the business process fun and understandable for me. He did such a good job that im suggestimg my little brother to him for his first car.

tamiwin

Mar 30, 2010

I had not purchased a new car in 12 years, so, needless to say, I was very nervous about a "new" experience. I was very lucky to find Steve Heaverlo at Lake Manawa to help me. He is a very personable man that put me at ease and made my experience a great one!

Jon Blecha

Mar 29, 2010

We received quick, courteous service from the used car dealer, Nick Thomas, along with the other people who helped us through the paperwork. Another nice thing was that the folks doing the paperwork got it done quickly. We believe that we found a good safe car for our son. Although both sides probably always hope for a little better deal, I believe we got a fair price on the vehicle. I would recommend the dealership and its personnel to other car buyers.Signed. Jon B.

kapuna8

Mar 29, 2010

I have learned over the years a good salesman and dealership can make buying a car a wonderful experience!The dealership is great about appointments and service, they always get you in when you need service.The salesman is Super, Ted has sold me 3 cars at this point, I wouldnt go to anyone else, Ted makes sure everything goes smooth and that the customer is Happy!I sent all my friends and family to Ted, He is the best!In the last 6 years I have only bought cars from Ted.

stanglover

Mar 29, 2010

I am very happy with my purchase from Lake Manawa Nissan. I was looking for a used mustang and while doing research I found one at Lake Manawa Nissan on their website. Promptly Nick Thomas contacted me and told me all of the information I wanted to know about the vehicle. When I came in to the dealership I was greeted promptly by their sales staff and Nick and I went on a test drive and I loved the car. After we finished up he brought me to the business office where i met Patrick one of the finance managers. I like how Lake Manawa had some different financing options available. After all of the documents were signed Nick and Heath the used car manager both thanked me for my purchase. This was the best car buying experience I have ever had.

njboone

Mar 28, 2010

Everyone at Lake Manawa Kia was very pleasant to work with and they went out of their way to make purchasing a new Kia easy, even though they didn't have the particular model we wanted on the lot. Marc's follow through and follow up was much appreciated.Jill Boone

AFreeman

Mar 26, 2010

We went in the buy a car when our daughther was in an accident and totalled our vehicle. The saleman we had was able to show us what we wanted at a price we wanted. Everyone we worked with were great from the salesman to the finance people and even the manager we spoke with.

pthomas

Mar 26, 2010

I mentioned that I was looking for a new car to Chuck Norman. Having purchased several cars from this dealership before, my plan was to go there first. Chuck Norman had a car delivered to my work for me to try for a few days. Loved it! I told Eric exactly what I wanted, ie. color, model, etc. They found it very quickly but would need to have it delivered to their store. I was out of town for one week, but was kept in the loop while I was away by Alan. When I returned I went to the store and was taken to see the car. The papers were ready for me to sign. It was a simple, easy process. There was no haggling, no wagering, just the offer. My husband and I signed the papers, met with Ron Dolan, who is so nice and explained the added features so well, and drove away with our new car. Chuck, Alan and Eric all walked me out to my car and made me feel like I was the luckiest person there.I wish the story would end there, but I does not. Within 48 hours of the purchase, I was in an accident. I know I could have gone somewhere else, but I called Chuck, who in turn, called Alan. They said to bring the car to them, they would put me in a loaner and get my car to the body shop. I would have my own new car back in a few days just like new. They came to my rescue and didn't have to!Why would I go anywhere else? They didn't just sell me a car, they sold me on service as well.

njh916

Mar 25, 2010

I have purchased at least 6 vehicles from Michelle over the past several years. She has always done an outstanding job. When Michelle we were looking for a vehicle for my daughter last year, we went to Kia. We found out Michelle was not there, so we went to Honda.Michelle is the best car dealer! We get the vehicle we are looking for, and always feel like we get a good deal.I have even made car deals over the phone. I tell Michelle what I am looking for in a vehicle, and she tells me what is available. I look online at the vehicle she describes, and we work from there. I come in, test drive, and sign the papers.Michelle has always taken care of us!Thank you Michelle!Patrick, the finance guy, has so many patience. I am a "tough" customer. I ask lots of questions, he patiently works through each and everyone of them.Thanks Patrick!

zuri

Mar 25, 2010

I recently visited Lake manawa Nissan after I had frequented about three other dealerships trying to find a Nissan Altima.I would admit that prior to coming to lake manawa Nissan I was as confused and dint know what exactly I wanted and going to the other dealerships dint not help my situation as much.When i got to Lake Manawa I was waited on a sales representative whose name is Clint Ingalls.Clint was very professional,very friendly and courteous and was very helpful and informative about the questions that I had about the Altima.I got very great customer service from Clint and he definetly helped me in informing and knowing what exactly i was looking for.I would like to thank Lake Manawa Nissan and also Clint for his great help and i definetly look forward to getting my new Altima from Lake manawa nissan in a week or two.I also intend to spead the good word to my friends and family about you guys,thank you!

janak

Mar 17, 2010

My husband and I came into the dealership to look for new altimas. Lake Manawa Nissan had a huge selection of altimas. Our salesperson Eric was very friendly and helpful and very knowledgeable. He did a great job at showing us all the options on the nissan altima. When it came to purchase the altima he was very professional and never pressured us at all, as a matter of fact he made the purchase experience very easy. Lake Manawa Nissan gave a very good price for our trade. The finance dept manager Patrick explained all the paper work and was very helpful as well. We are very glad we made the purchase and much to our suprise a couple of days later Eric called us up and made sure everything was ok. My husband and i will recomend Lake Manawa Nissan to all of our friends. Thanks again..

jcampion

Mar 16, 2010

I bought a "used" Nissan Rogue in March, 2009 from Teddy G, and I love it! It only had 1700 miles, but was considered a used car. He was great to work with, and fun to talk to. Then, I started having a paint problem, and Chuck Norman (and Nissan Corporation) helped me with that, even though the paint wasn't under warranty. He was fair and very helpful, and the problem has been resolved. They made a frustrating situation more tolerable, and I appreciate them very much! I am very impressed by the caring attitude and professionalism of the people involved, and I couldn't be happier with the results of the repair. I highly recommend Lake Manawa Nissan for purchasing or servicing a car. They have given me back my trust in people to help in a situation that was out of my control. Thank you, Chuck Norman, Tony Turner, Teddy G, and the rest of the employees who have helped me so much.

angel83

Feb 20, 2009

Our over-all experience was pleasant and the sales person very friendly and helpful. We went to look at new Kia's but did not make a purchase as we have not made a final decision. We will continue to look until we find the right car, but Lake Manawa is definitely still in the running. I would highly recommend this dealership to others. No problems at all.

sarowsey

Feb 20, 2009

This is my 3rd vehicle at Lake Manawa...the associates have always treated me fairly, friendly and with respect. I purchase a new car about every 2 years because my job requires me to travel a lot. I prefer a new car so I don't have to worry about maintenance, car issues or being broke down between job locations as the milage increases on my cars. I have owned 2 Kia's and the time I purchased a Nissan...I love it...great car and I have been told the value for trade in is higher. I will be looking again in 2011 for something new....Lake Manawa will always be my first stop.Thank you,Sharon A James402-250-2077

shellytrudell

Feb 20, 2009

Very polite, professional and curteous. I felt the customer service and over all friendliness was exceptional. I was very comfortable dealing with the sales person and felt they were truly looking out for my best interest. My over all experience was positive and I have already recommended this dealership to family and friends. I will go back here again when looking for my next car.

dan900

May 14, 2006

Horrendous! Avoid at all costs. I went to purchase a Spectra. They need me to sign various "mutual agreements" even before talking about the price or what I need. They wanted me to sign a "I will sign to purchase the car today" statement even before talking about the price and availability of the car. When I refused, the salesman called the manager who tried to intimidate and virtually threaten me. When I started leaving the dealership, he still came after me yelling about how he would beat any price from the other dealer I talked. Never, ever go to this dealership even if you get the "best deal" (as they'd tell you over the phone). If you went, DO NOT SIGN ANYTHING until you are 200% sure that's what you want. Read everything they give you (even business cards) very carefully. You wouldn't know until you are trapped, which will happen within minutes.