El Dorado Mazda reviews

Wade Welsh

Jan 2, 2016

Great experience. Got the truck that we wanted. Sales people are excellent.

Ashley Parks

Dec 31, 2015

Chris in the service department went above and beyond to help with our problem. He is trustworthy and dependable!

Larry Walker

Dec 29, 2015

You guys do excellent work, and the customer service is excellent as well.The only reason I cannot recommend you is because how slow, and I mean very slow, you guys are about completing the work.I don't think it should take over 2 hours to complete an oil change. Also turning away customers because they do not have an appointment isn't good business.You should never turn a customer away.

Sameh Naguib

Dec 29, 2015

I recently bought my 2015 CX-9 from Eldorado Mazda, I dealt with Randy Lyeva, he provided me with the best price out of all Mazda dealers in DFW area and was able to accommodate my needs. Definitely recommend Eldorado Mazda and Randy to any Mazda buyers

Clint Tennill Jr.

Dec 28, 2015

I was very satisfied with the timely and excellent service that I received and the friendly, cheerful attitude of all the Eldorado Chevrolet staff members that assisted me in my car repairs experience. Excellent customer service!!

Gerald Goldwin

Dec 28, 2015

very positive experience. better dealer than the one close to home, worth the trip.

Chistopher Didonna

Dec 26, 2015

The people at el dorado motors inc dealership are amazing as always. Gary Evans and our sales person Daid perry were great. In and out, no issues, made us feel at home and ease with our purchase. This is my second car with them I will go no where else. Thank you for everything!

Douglas Spiger

Dec 26, 2015

We came to your dealership when our good friend Kevin Perry joined your team. We have bought numerous vehicles over the years and have been very satisfied with him and your dealership. Kevin is a no pressure wonderful salesman. In our most recent purchase he was very helpful in guiding us through the process to help us get the vehicle that suited our needs.

Janet Logue

Dec 26, 2015

Ty was professional and proactive with letting us know what would be involved with the service and repair of our vehicle.

Robert Davis

Dec 25, 2015

I had the issue with the traverse throttle body assembly and the people at El Dorado Chevrolet repaired car promptly including giving me a ride home after I initially dropped it off.

Corinne Nicklas

Dec 24, 2015

My entire experience with El Dorado has been fabulous! Everyone was so helpful and I never once felt pressured to make a decision, they wanted to help me make the right choice for me.

Danny Ringo

Dec 24, 2015

Kevin Perry was the greatest. No pressure, answered all my questions. Fabulous dealership to do business with as always.

Joan E.

Dec 23, 2015

Professional,courteous salesperson and finance advisor. Handled all aspects of car purchase experience in a timely fashion and with our critera for a new vehicle in mind. Excellent car-buying experience.

Andrea

Dec 22, 2015

We called ahead of time and told them what we were looking for, and they had both cars out and ready for us to look at when we arrived. They showed us all the features each car had and we got to test drive both vehicles. They were very easy to work with and got us a great deal on both vehicles. They made sure we were happy and if we weren't they definitely made changes for us and made it work. Overall we had a great experience and would definitely work with them in the future.

John London

Dec 22, 2015

The follow on installation of my running boards was well done and well handled.

Karl Gabel

Dec 22, 2015

Everyone at El Dorado was very friendly and helpfull.

Kevin Slay

Dec 22, 2015

My husband and I went to the dealership to test drive a truck. We were not looking to buy that day. We were very impressed with the Colorado. The sales team was very courteous and professional. The negotiations went well for our trade so we were able to purchase the truck.

Phillip Sonnier

Dec 22, 2015

They are quick and Chris is an awesome guy to work with in the service department.

David Eldredge

Dec 21, 2015

chris in service continues to exceed my expectations. had a new set of tires put on and came back to pick it up and truck had been washed and vacuumed as well!

Theresa White

Dec 21, 2015

Always professional. Repairs and any service is always done correctly.

Michael Pierce

Dec 20, 2015

I recently bought a 2015 Chevy Silverado 4x4 LTC. The salesman was Jarvis Lacy and I can not say enough about how great an experience it was. This man went over and above to find the vehicle I wanted. Then he came to my house and picked up my trade vehicle to have it appraised, as I had just had hip surgery and could not drive. If your in the market for a new Chevy I highly recommend El DorDo Chevy and Jarvis Lacy. He was extremely professional and had a wide knowledge of the product he sold.

Harold Arvesen

Dec 18, 2015

This was the second vehicle I have purchased here at eldorado and both times I had great sales men and it was totally hassle free. I came in told them what I had to spend and what I was working with and both times they found me exactly what I wanted. I couldn't ask for a better car buying experience. I will keep returning anytime I need a new vehicle

Jennifer Carline

Dec 18, 2015

It is the only place we take our cars. Never will take them to get service any where else. Also great work!

John Kelbe

Dec 18, 2015

Ritchie was great. He talked a big game on the phone and backed it up. The drive north from Dallas was well worth it. I do not think we could have test driven the cars and purchased them any faster or easier. Compared to other dealerships that can't find the keys to the right car, then asking around to get the car pulled up. Ritchie had cars and keys waiting on us. Then Mark helped make the numbers right for us on our trade in's and the new cars. Love both the Silverado and the Traverse we bought from them. Top notch service from them both.

Meghan Gorman

Dec 18, 2015

Service desk rep was super helpful and punctual. Made my visit convenient.

Riley Scott

Dec 17, 2015

Had a couple minor issues after getting the oil changed, but Chris the service adviser resolved the both issues very quickly

Jason Kent

Dec 14, 2015

Mark Long and sales management went above and beyond for me. Very satisfied with the experience.

Mary Shearer-wilson

Dec 14, 2015

Everybody is very kind and pleasant, a great experience every time!

Patrick Blanton

Dec 14, 2015

Shopping and purchasing was by far the most friendly experience I had in comparison with other dealerships. The sales team was very accommodating to my schedule and I couldn't be happier with the truck I purchased. Well done El Dorado!

Janet Croom

Dec 8, 2015

Staff is always friendly and attentive; greeted at entry immediately. Service is fast and efficient.

Larry Withrow

Dec 7, 2015

I had a great first experienced buying a new car. I was able to find what car I wanted with the help of a salesmen. And leave with it that day.

Constance Elliott

Dec 3, 2015

Cameron Williamson took great care of me. He made the experience very pleasant. I bought a 2015 Chevy Trax. It's great!Thank you Cameron!Connie

Celeste Myers

Dec 1, 2015

Good experience when purchasing Chevy Silverado Truck

Janice Crosswhite

Dec 1, 2015

Really enjoyed working with Mark Ackerman. He was ready for us and handled all our questions very professionally. He took time to go over vehicle with me patiently.

Ramphis Infante

Dec 1, 2015

Definitely one of the best experience I ever had purchasing a vehicle, the Staff was really helpful and willing to make the deal happened. Thank you Ritchie Ballinger and Gary Evans for all your help, I will be recommending your service to every one I know is ready to buy a car.

Donald Hoffpauir

Nov 30, 2015

Excellent service and pricingXxxxxxxxxxxxxxxxxxxxxxxx

Gracie Marquez

Nov 28, 2015

just a really great experience they are very helpful and explained the process in great detail.

Charles Vanzant

Nov 24, 2015

Staff was prompt, courteous and completed the service on my truck in a timely manner.

Dustin Bales

Nov 24, 2015

The dealership offered a great price and even gave me more than i expected for my trade in. The staff was friendly and got me out the door much quicker than anticipated. El dorado chevrolet will be my first choice to go to when the time comes for another vehicle in the family

Paul Macpherson

Nov 24, 2015

Great experience. Buying process is a pain with the agent having to go to the manager for every approval that takes several minutes each time. It shouldn't take 3 hours to buy a car when the selection and options were completed in 10 minutes.

Mark Hernandez

Nov 21, 2015

Taylor and Mark did a great job explaining the value of Chevrolet and providing great customer service through the sale. Tom however did scam us on the extended warranty coverage which was disappointing.

Mark Loertscher

Nov 18, 2015

The effort and dedication Brett took to help us find what we were looking for and the price we needed to stay at was so great we really appreciate the kindness and friendship. Thank you El dorado Chevrolet

A. J.

Nov 17, 2015

Great experience! Deal was done quickly with no hassle, just the way it should be!

Amanda Danielle Mcmullan

Nov 17, 2015

I had a great pain free experience. It was great working with the staff, and I absolutely love my new car!

Steph M.

Nov 17, 2015

Best car buying experience I've had in over 15 purchases throughout the years. Working with Rick Guess was the key! Thanks...

Jessica Julian

Nov 13, 2015

Jarvis was amazing and truly cared about the customer experience! His boss was also very kind and did not play silly games - we gave our best offer and so did they. WIN WIN !!

Kenneth Covelli

Nov 12, 2015

I can only speak about Jason and David Perry both truly professional in working with me on my car.I recently ran into a issue I Call Jason he handle the problem right a way.Both David and Jason are great.

Ronald Medlock

Nov 12, 2015

The work that was needed was done quickly and efficient. The car was finished in a very timely manner. All people were courtesy and pleasant to interact with. Would recommend service and/or salesmen for your Car dealership.Mrs. Medlock

Ralph Gordon

Nov 11, 2015

They worked with me and did everything possible to get me in the truck that I wanted.

David West

Nov 10, 2015

Nice bunch of folks, very friendly and helpful. Cameron was awesome! Like the golf carts to get around - I had spent enough time in dealerships walking and sweating.

Johnetta Eaton

Nov 10, 2015

Our Salesman was perfect from start to finish, and the entire staff was so pleasant to work with.

Brad Taft

Nov 9, 2015

Everything was as promised. I felt like an oil change appointment shouldn't take 1 1/2 hours. However that's what I was told when I set my appointment. I do wish there were more accessories available in the parts department.

Bubba Crow

Nov 9, 2015

Outstanding as usual. I have bought my last 8-10 cars/trucks from El Dorado and will never go anywhere else. Personable,Service,and High Quality of the people that work there!Thanks

Clark Miller

Nov 9, 2015

Overall good. Service rep was very helpful. Cost and time of repair was fair and reasonable. The only issue was the return of the loaner car took a very long time.

Bobby Davis

Nov 7, 2015

I enjoy coming here for service and sales the sales team and management always makes sure I am taken care of I will continue to do business here the only thing is the amount of time I had to wait when I had my truck serviced it took two hours longer than I was promised

Jordan Fucilla

Nov 6, 2015

I needed an oil change and tire rotation of last minute a week ago. El Dorado was so accommodating, and helpful! They got me in and less than an hour later I was out the door and on the road. This just goes right along with the awesome buying process I had there this summer when I bought the car. It was hassle free, and I was in and out of there without having to waste my entire day and feel unsatisfied at the end of the day.

Tina B

Nov 6, 2015

The sales team was polite, listened and took time to understand our needs. They were willing to do what it took to earn a customer - great job!

Arthur

Nov 2, 2015

We visited El Dorado Motors after finding the Chevy 3500HD that we were looking for at cars.com. From the first contact that we had with the Greeter at the door through the delivery of our truck we are highly satisfied. Rick Guest was terrific.Thanks for a Great buying experience.

Donna Anderson

Oct 30, 2015

Jonathan made the experience rather painless and I was in and out in record time. He was extremely knowledgeable and helpful in setting up all of the features and made the whole experience positive. I'd recommend El Dorado to any friend looking for a new car.

Erik Cash

Oct 30, 2015

I had a very good experience at your dealership. Brent was very knowledgable about everything we needed to know and handled everything great. The whole experience was quick but thorough which was a definite plus, would absolutely recommend everyone to come.

Joseph Ortiz

Oct 30, 2015

Great facility and everyone is extremely nice. They go the extra mile to make sure you are happy with the deal.

Calvin Lewis

Oct 29, 2015

The dealership always treats me very good, friendly and helpful, Pete Muller is my advisor and does an excellent job.Pete should be considered for a raise on the pay scale.

Lukresa Dardy

Oct 29, 2015

ALL AROUND AWESOME EXPERIENCE! I would recommend anyone who asked!

Azali Turner

Oct 27, 2015

My experience all around was wonderful, from my salesman Jarvis, to my finance experience with Mark. I also had to bring my truck back to have side rails installed and had to speak with Jo and she was great! I have to say that dealing with El Dorado Chevy was one of the best experiences in buying a car that I have had. I have already recommended my friends to the dealership and will continue to do so!

Lukresa Dardy

Oct 26, 2015

Entire experience from start to finish was quick and honest! Absolutely no haggling or back and forth, which was AWESOME! I would DEFINITELY recommend El Dorado Chevrolet to anyone who is looking for a nice reliable car from a SUPER AWESOME dealership with ANAZING customer service! Mark Ackerman and his manager and everyone I corresponded with we GREAT! Keep up the great work guys!

Mary Hill

Oct 26, 2015

Eldorado Chevrolet employees where friendly and helpful as soon as I stepped foot on the lot. They really made the experience easy. I will recommend friends and family use them in the future.

David Black

Oct 24, 2015

As always Steve Miller went above and beyond to make sure i received the deal that i needed. I would never go anywhere else to purchase a vehicle. This will be number 5 that i have bought from him.Thank you!

Stephen Meade

Oct 24, 2015

I have purchased more than 40 vehicles in my lifetime for myself and family and therefore pretty familiar with the car buying experience. Purchasing this vehicle at Eldorado Chevrolet was one of the most pleasant experiences ever. Honesty, integrity, no pressure and customer first are all words that come to mind. They are miles ahead of the competition in making a car buying experience painless and, in fact, enjoyable.

Kenneth Covelli

Oct 22, 2015

I was satisfy with the great service Christopher did for me he did a good job very professional.

Tommy Lambert

Oct 22, 2015

10+.We purchased our suburban from a "cold" call to the dealership. From the beginning, Taylor Chandler was very courteous and knowledgeable about the suburban. Throughout the entire process, his emails and phone calls were always timely. He was fantastic.I actually called 2-3 other dealerships and spoke with their sales staff. Lucky for me, they did not call me back. After having serious conversations of what car I was buying and leaving contact info, they never called back. So, fortunately, Taylor and El Dorado was great in the entire process. Also, the pick up and deliver was very good. Thank you.

Andrea L.

Oct 21, 2015

Appreciated the timely service with my car battery! Great help, so I was not stranded at work twice in one weekend!! Keep up great service!

Sandra Bahle

Oct 21, 2015

My salesperson, Jonathan Clayton we extremely nice, informative, courteous, professionally, and listened to what i wanted. Although initially the value they gave me for my trade in was very low, they listened to what I wanted, what I expected, and what I wanted to accomplish. The final finance guy went a little too fast on wrapping up the paperwork but I understand that he has a job to do.Overall, I would recommend El Dorado Chevrolet to my friends and family. I will also be back when I want to purchase another new vehicle.Thank you.SANDY

J Thwing

Oct 20, 2015

Nice and easy, first oil change. Easy to schedule an appointment for my daughter to bring in her car. She had a great experience for her first time at the service center.

David Dooley

Oct 19, 2015

Ty King generally writes my service needs. He probably knows as much about how my Avalanche is doing than I do! We work together to make sure that all maintenance needs are accomplished in a timely manner! No one but a factory trained GM mechanic from El Dorado works on my Avalanche! My last Avalanche went 284,000 miles until an unfortunate accident retired it early! I expect, with the great service I receive from Ty and the El Dorado team that this one will last just as long!

Charles Jenkins

Oct 17, 2015

Very helpful and considerate staff. Thanks Mark, for a wonderful buying experience!

James Thornell

Oct 17, 2015

GREAT!!!!!! BOBBY STARK IS THE MAN TO SEE.... AFTER THE SALE BOBBY GAVE US THE EL DORADO TOUR. WHAT A GREAT DEALERSHIP. VERY INTERESTING HOW ONE DEALERSHIP OPERATES, FROM THE SALE TO THE SERVICE. THEY HAVE THIS WONDERFUL CUSTOMER WAITING ROOM. HOWEVER, YOU DON'T GET TO SPEND MUCH TIME IN THERE BECAUSE OF EVERYONE'S WILLINGNESS TO HELP YOU EVEN IF YOU ALREADY HAVE A GREAT SALES PERSON. PEOPLE HELPING PEOPLE ALSO BETTER KNOWN AS TEAM WORK!

Dwayne Klaus

Oct 16, 2015

Service was a breeze. Dropped off my truck, picked up a loaner, went home. Brought back loaner, picked up my truck, went home. Piece of cake.

Emerson Emory

Oct 15, 2015

everything was great as usual and I really appreciate the vacuum and wash job

Sean Kelly

Oct 15, 2015

Fast easy and great service. A true team effort got the job done, couldn't have asked for a better buying experience.

David Cox

Oct 14, 2015

I had a great experience at ElDorado Chevrolet and was by far the easiest vehicle purchase we have ever made. We greatly appreciate your help and outstanding customer service.

Mike Lindsay

Oct 14, 2015

I had to drive 5 hours to get the vehicle I was looking for. They made sure my family was comfortable and in and out quickly so we could travel back. Great Customer Service.

Michelle

Oct 12, 2015

Always have great fast service. When asking about a car wash I was told it would be 1 1/2 hours. I would like to have my car cleaned when I am there but do not have 1 1/2 hours to wait. I don't know if that is the true timing or if they say that so you won't do one. Other than that the service is quick and easy.

Rebecca Connor

Oct 12, 2015

I came at a busy time, but I didn't think it would take an hour to install a new battery.

Darla Wise

Oct 10, 2015

I had visited other dealerships. Eldorado wanted my business. They were prompt in. Finding exactly what I wanted. Very nice people to work with.

Joe Koegler

Oct 10, 2015

an intermittent electrical caused the radio, nav system, and a number of other systems to stop functioning. This only occurred part of the time and it seemed that when I scheduled a repair visit it started working. Chris Elliot the service writer and assistant service manager worked very closely with me and we got it fixed... kudos to Chris and the rest of the team

Azali Turner

Oct 9, 2015

We were greeted immediately by Rusty and he put us with a wonderful sales rep, Jarvis Lacy. They made the experience painless and assisted us with making sure the truck we wanted fit our budget. The finance department was quick and made sure that all the terms were understood. I have to say that this was one of the best st car buying experiences I have had.

Emerson Emory

Oct 9, 2015

As always you guys are courteous and your facility is top rate. The reason for the lower rating on the quality of repair is that 10 minutes after I left the dealership the tire pressure sensor came back on and that was one of the items that I had repaired on this visit.

Michael Pruett

Oct 9, 2015

This was the best car buying experience we have ever had. It's was nice to be able to purchase a new vehicle with no hassle. Everyone was very professional . We will purchase our next vehicle at El Dorado.

Sean Kelly

Oct 9, 2015

ROBERT MONTGOMERY AND BOBBY STARK WERE FANTASTIC. THE BUYING PROCESS COULD NOT HAVE BEEN ANY EASIER.

Bart Lackey

Oct 8, 2015

Pete is always on the ball! I live in Little Elm and I wouldn't consider going to a dealership in this area. Why? Because El Dorado is #1!!

Michele V

Oct 8, 2015

My new car suddenly died in rhe middle of the street one day and I had it towed to El Dorado Chevrolet for service. I was assigned to Pete in the service department. He was very responsive and caring during the entire process. He got me back into my vehicle in less time than I expected. I hope I don't have any more issues with my car but if I do, he will be my go to guy! Thank you Pete for going above and beyond. You are a valuable asset to El Dorado Chevrolet!

Ian Hale

Oct 6, 2015

Great reception from Chris in service (this was my first visit to the dealer in question). Promises, updates and time line all kept to exact word.

Jeff Thwing

Oct 6, 2015

everything was ready when promised and a nice waiting room. forgot about the barber shop on site, will have to remember next time! keep up the great work.

Tiffany Finney-johnson

Oct 6, 2015

Everyone I spoke with at the dealership was so helpful!

Robert Dean

Oct 5, 2015

RITCHIE WAS VERY FRIENDLY AND HAD GOOD ATTITUDE. CAME IN LOOKING FOR 2015 COLORADO BUT ALL SOLD. RITCHIE SHOWED ME THE 2016 MODEL. GAVE ME GREAT TRADE IN MONEY. LOVE THE TRUCK. HANDLES GREAT WITH GOOD GAS MILEAGE. DID NOT LIKE FACT THAT NO CD PLAYER IN VEHICLE. COULD HAVE SWORN I WAS TOLD THERE WAS ONE. RITCHIE TOLD ME CD PLAYERS DONT COME ON 2016 MODELS. TOOK TWO WEEKS TO GET BEDLINER SPRAYED IN AS RITCHIE SAID HE FORGOT TO TURN IN ORDER. BEDLINER AND STEP RAILS LOOK GREAT. FINANCING WAS EASY AND FAST.

Denis Corder

Oct 3, 2015

Great dealer they did a good job with helping and patience

Mary Salinas

Oct 3, 2015

Our sales resprestative and finance were wonderful. I am already recommended people to el dorado

Matt

Oct 3, 2015

Randy Leyva was excellent to work with today! Straight forward, direct and honest defines Randy and resulted in a new car sale for him in less than an hour! In and out in 2 hours.

Augustine Trevino

Sep 30, 2015

I had a great experience at El Dorado Chevrolet opposed to Stonebriar Chevrolet that is approximately 3 blocks from my home in Frisco. The salesman Bobby did an excellent job!!! All I can say is that Stonebriar lost this Texas shoot out. Thanks El Dorado Chevrolet! "I'll be back"

Javier Deleon

Sep 30, 2015

I bought a new truck (Silverado z71) and was having trouble with one of the custom rim and tire. The service dept. took great care of me, quickly and thoroughly.I am very happy with the truck and I have already recommended El Dorado to a few of my friends and I know of one who is in the process of buying a car now.

Russell Champiny

Sep 29, 2015

All went well and the service writer actually was able to correct a defect in the memory system. Stii would like to see the popcorn machine working again

Marcus Skains

Sep 28, 2015

I had been looking for new suburban and found one at this dealership. I called about it and Mark Anchorman was amazing salesman they ended up delivering the vechile I wanted a week later to me which I live 4 hours from their location. There was no hassles nor did they try to put me in a vechile I was not interested in.

Sean Kelly

Sep 28, 2015

Always a great experience at El Dorado Motors. Both Bobby Stark and Robert Montgomery were excellent sales representatives. Quick and painless purchase. Thank you for the hard work.

Christy Ferguson

Sep 25, 2015

Was a quick in and out for me. Dropped my car off before work and enjoyed a nice ride to work with Dale. Always so pleasant and friendly. Anita kept me informed on my car needs and was always nice. Thanks!

Denna Sandoval

Sep 24, 2015

Ty was AWESOME! Took very good care of us and continued to call us to give us status updates.

G Mc

Sep 24, 2015

Consistently prompt, reliable service. Service reps know my name.

Will Smith

Sep 23, 2015

They serviced my 15-yr old Chev truck with no delay and did it for $140.00 less than a large independent shop. The service included 3-items. They even washed it before its return which they did not do on my last visit a year ago. I'm a strong advocate of getting a vehicle serviced by a same brand dealer rather than an independent shop. Washing a vehicle before return to the customer provides a competitive edge ... something independent shops likely can't/won't do.

Amy Bockes

Sep 22, 2015

Always helpful and friendly, clean and comfortable and they provide fast and efficient service.

Denna Sandoval

Sep 22, 2015

Ty was a fantastic service adviser. He took care of my issues and communicated with me during the entire process. He kept his promises on delivery and the car was ready when he said it would be. He was friendly and respectful. VERY SATISFIED CUSTOMER!

Walter Richards

Sep 21, 2015

I am new to the area and new to Texas. I didn't know where to take my 02 Trailblazer for service work. A coworker suggested this dealership. Where I come from taking your car to a dealer is not recommended because of their attitude and the service sucks!!!!!This place blew me away. From the time I got there to I left they did everything right. I have never been in a dealership that took such good care of the customers. I would suggest making a appointment like I did. They are busy!! I could see why after I got there. Great customer service, that's what it's all about. Thank YouW. R.

Dallas Ervin

Sep 19, 2015

I have primarily used a Chevrolet dealer to perform maintenance on my 2002 Tahoe since I purchased the vehicle new. When I moved to my current residence in 2009, I started using Eldorado Chevrolet in McKinney, TX to perform the maintenance work. The SUV only has 96,550 miles on it and all maintenance records are up-to-date. I feel very confident that the vehicle would make a long road trip without any problems. Much of that confidence comes from knowing that Eldorado Chevrolet has a very good service staff that performs excellent work.

John

Sep 19, 2015

I first went there for a engine light being on the attendant said it had something to do with the fuel tank....I setup and appointment. I came back on my appointment date and my fav person was there Anita... She said it was not the fuel tank. She is a good honest person not like the first person. Other than that all went well....

Kimberly Bagley

Sep 19, 2015

This was my 3rd purchase from el dorado with Ricky and Robert. I love doing business with both of them. There is no hassle and they make sure we get the deal done and are completely satisfied. We purchased a new truck this time and had the pleasure of working with Taylor. He was so professional and down to earth. We were there for roughly 9 hours but didn't mind one bit as everyone was so friendly and wanted to ensure we were happy! We are!!!!

Shane Wheeler

Sep 16, 2015

Wonderful sales was great Fernando was great help. He worked mom stop to find what I liked.

Leahmon Bryant

Sep 14, 2015

WONDERFUL experience. Everyone was friendly, courteous, and informative. Mr. King, my rep, kept me up on what was going on and time. Very pleasurable. I would highly recommend Eldorado Sales and certainly their service department.

Sam King

Sep 14, 2015

Had a very good experience with Eldorado Chevrolet the staff was very friendly I had proms with my mission system I got my truck in there they took care of the prom it was a warranty prom had my truck detailed and I did outstanding job on that I check engine light came back on again I got it back in there after the holiday weekend and I had it out in less than 48 hours all under warranty I'll give it a five thumbs up

Vishal Masih

Sep 14, 2015

The staff was very courteous, went in dropped the car, got a loaner, called in, came back, paid the due, picked my car and left. Efficient.

Sandra Collins

Sep 11, 2015

I was expecting it to take all day for my oil change but it took maybe 30-40 minutes. Also they informed me of a recall on my truck they were going to fix and were very informative when I had questions.

Travis Scheckel

Sep 11, 2015

I purchased a 2014 GM Certified Chevy Silverado High Country about a month ago. The whole experience at El Dorado Chevrolet was very good, from sales to financing. However, I was most impressed with the handling of an issue that arose after I purchased the car, when I discovered that a feature which was advertised and sold to me wasn't actually on the vehicle. I met with the general sales manager to discuss the situation, and without any type of argument, he agreed to install the missing feature at no charge to me. I feel that he genuinely wanted to keep his customer happy, which he did. Thank you for doing the right thing.

Jerry Walth

Sep 10, 2015

I have 5 Chevrolet vehicles. 3 2015 models, 1 2013 model and 1 2012...I have purchased and leased these vehicles from 3 dealerships, but have all service done at Eldorado Chevrolet...Pete Mueller does an excellent job of keeping everything running smoothly...Wish I could afford to buy all my vehicles here, but can't....I can service all of them here

Vicki Havel

Sep 10, 2015

I always have a good experience here. This place is great! Very professional employees who do very good work, very clean and waiting area is very comfortable. Everyone is very nice.

Valerie Lee

Sep 9, 2015

Greta service as always. had to wait a little longer this time since they didn't have a part but I was offered a ride

Brian Vincer

Sep 6, 2015

Very satisfied with salesmen and manager. This is why I always purchase my vehicles from Eldorado Chevrolet.

John Elliott

Sep 6, 2015

Jonathon Clayton was a tremendous help. We were able to trade in 2 vehicles and lease our new Silverado LTZ all in the same day. It was wonderful service and we are very very happy with our new truck!!

Alejandro Ochoa

Sep 5, 2015

service it's good the only problem was the time they took to get the parts

Darren Hearnsberger

Sep 5, 2015

if was one of the best experience buying a new car.

Deborah Wright

Sep 5, 2015

Jonathon Clayton is the Bomb! So helpful fun and knowledgeable. I will and have been referring people to him already ....totally love the equinox so roomy and ride is so smooth.Jonathon made everything so easy and was with me every step of the way. I work for State Farm so I come in contact with people daily and will definitely send them to Eldorado Chevrolet everyone was so helpful and I love love love that there are great christian men working in that place. I had spoke to a couple others in my dealings there and I didn't catch there name but can tell they love their jobs and it shows in the way the treated me.

Robin and Melinda Hunter

Sep 5, 2015

We enjoyed our visit to Eldorado Chevrolet. Ritchie Ballinger was most helpful and as easy going as any we have ever encountered. Our intention was to purchase a Cruze for our daughter and your dealership had the best selection around as per our internet search. With the selection on all vehicles there, we wound up driving home with 3 new 2015 Chevy models that day. Awesome morning for us and much gratitude toward all the staff we encountered. Thanks a million, Robin and Melinda Hunter

Jennifer Purser

Sep 4, 2015

Very good experience buying a truck, straight to the point and honest.

Kimberly Wilson

Sep 4, 2015

I was very pleased with the entire staff's customer service beginning with Brent Villarreal, thru the floor manager, to the finance staff, and quick contact by the concierge, Jo Bailey. We were made very comfortable in the process; we didn't feel hounded or pressured but given due attention. When out for a drive that previous Sunday, we had just intended to look and begin getting ideas for a future purchase. However, Brent was on location and was very accommodating to our desire to look at several models of Chevy vehicles. Had he not been there to let us test drive and see all the bells and whistles on my Traverse, we probably wouldn't have bought a car this month. Great job to all!

Margarita Sierra

Sep 4, 2015

It is nice to go to a dealership and everyone greets you like you are a neighbor. This time around (2 Camaro) my experencie has been wonderful and quick.. I really like the quick part I dont like waitig around

Sheila Linnane

Sep 4, 2015

OK except the new kid at the counter told me you no longer offered shuttle rides on Saturdays. To my surprise the driver dropped by to say hi to me and was shocked since he does still provide shuttle service to people who work Mon-Fri. Please ensure this service is maintained since its a must for my circumstance.

C Freeman

Sep 3, 2015

David, Bobby, & Anita Keene in service have always been Fantastic.They always take care of the customer and listen to what the customer is wanting and looking for.Keep up the Great work ladies and gentlemen!

Greg Mccurry

Sep 3, 2015

The dealership worked with us to find a car that fit our budget. Thanks again ?

Christopher Williams

Sep 2, 2015

i had the best experience at eldorado chevrolet and would definetly recommend family and friends

Troy Murphy

Sep 2, 2015

I have bought many of new and used vehicles from other dealers and I have never felt more pleased until my visit with Eldorado. The entire staff has been very pleasant to deal with. This is my first Chevrolet to own and I'm very pleased with my experience. Thank you to Brent, Rusty, Giancarlo, and Jo for making my experience wonderful. I am very possibly Chevy for life.

Allan Peck

Aug 31, 2015

Kevin Perry is an example of what personal service should be. Outstanding!

Matthew Grady

Aug 31, 2015

Friendly and very helpful. My service adviser was knowledgeable and friendly. I was provided with a loaner vehicle as would take a couple days to repair mine. The vehicle that I was provided was similar to mine and that was very considerate.

Christine Adame

Aug 30, 2015

Ritchie was very helpful throughout the process, my sister and I are very happy with our new Spark! This was my first time buying through a dealership. I was very pleasantly surprised at how easy it was and informative the staff were.

David Richard

Aug 30, 2015

Every time I go in to Eldorado Chevrolet I am treated with respect and friendly handshakes. Anita Keene takes care of all my service needs and does it in an efficient, professional manner. She is to be commended for her excellence.

Kirk Prestwood

Aug 30, 2015

Mr. David Perry made it easy and wonderful to shop for not only one car, but for two cars. I am totally satisfied.

LKR

Aug 30, 2015

I live a distance from El Dorado Chevrolet.So I shopped online website knowing I was going to purchase a Chevrolet.The website helped me find the right vehicle that would meet my needs and budget.I had a SUV picked out when I walked in the door.Did the test drive and I loved It.Everyone was very helpful and friendly.For me it was a very exciting day to drive my new SUV home.Thank You El Dorado Chevrolet.

Harrison Smith

Aug 29, 2015

Service was great - have absolutely no complaints.However, this survey is really lacking. This is the 6th time I have tried to complete it.The first three times the survey sheet (this one) would not even come up. The next two times, it would not allow me to submit. Hope it goes through this time

Brad Bemis

Aug 28, 2015

I worked with Mark A and Gary E both were extremely helpful and put me in a great truck at a great price. Excellent guys.

Dave M.

Aug 27, 2015

The staff made it easy to want to buy this car and I won't hesitate to come back to get another in the future. Mark Long was great to work with.

Jonathan Crawford

Aug 27, 2015

Very friendly and fast. It was a great experience

Cynthia Gerard

Aug 26, 2015

The salesman was helpful in finding the right car for me. All the people I interacted with were friendly and professional and treated me with dignity.

Rosa medrano

Aug 26, 2015

They were very nice and we got exactly what we wanted!

Thomas Gasmann

Aug 26, 2015

Everything I needed done--plus some extra stuff I wanted done only if I could get my vehicle back at a specific time--was done on time. Excellent service at a fair price. Love my vehicle and love that the service department is keeping it running strong.

John Miller

Aug 25, 2015

To be honest sales guy had left but David Perry was able to locate. The pricing process was smooth but the actual number of the trade was lower and still never saw the $500 that was to be added. I took the truck home a mess and came back two days later. The outside was good but the forgot the top of SuV and inside the car. It was not showroom cleaned deliveries SUV. Also the side roof rails were never installed. Great dealer.

Donita Prater

Aug 24, 2015

From sales to service, they are always great! The beginning of this process was smooth and service service has been great! Chris has been wonderful to deal with and even lets me give him a hard time. They always know when I am pulling up from the pink bowtie I have on my Tahoe :-)

Juan Luevano

Aug 22, 2015

I had a Great experience at El dorado Chevrolet, After I bought my pre-owned 2015 chevy, I noticed that the remote control stop working and the Sit belt was stickin, I took it back to their Shop and they Got it fixed, No questions asked. Great Service

Barnett Lucas

Aug 21, 2015

We could not have been more pleased with our experience buying a car from El Dorado Chevrolet. The entire staff was very courteous and helpful. Your facility is very modern and well maintained. We came away feeling confident that any future service problems would handled in a prompt and efficient manner.

Javier Deleon

Aug 21, 2015

The service I received from the El Dorado was so good that I have recommended them to not only my friends and family, but to my clients and employees as well. It doesn't hurt that I bought the coolest truck ever!!

Kimberly Tisserand

Aug 21, 2015

Chris was wonderful to work with for the service of my car. Always polite and helpful. And Anita quickly helped me when I needed to order another key fob for my Tahoe. It was a very enjoyable experience.

Matthew Beasley

Aug 21, 2015

Trusted and experienced dealership that truly has the customer's interest as their top priority

Mrs. Billy White

Aug 21, 2015

I brought my car in for a scheduled service. Eldorado serviced the car while I shopped at Wal Mart. I went home. Eldorado drove me to the store and picked me up when I was ready. They also washed my car when they were finished. Thank you Eldorado!

Paul Prochaska

Aug 21, 2015

KP and Johnny Soules made my truck buying experience great. Then it was followed up with equally great service when I had my truck nav. unit updated.

Thomas Gasmann

Aug 21, 2015

Firstly, Anita is the BEST. Everything was taken care of as promised. Access to my vehicle is critical. I made an appointment, told her I needed my truck back next evening no questions asked, and it was ready for me as promised. That is all I ask.

Deborah Wright

Aug 20, 2015

Jonathon Clayton is the bomb!!! This man was such a pleasure to work with had me and my son laughing and really enjoying our new Equinox from the moment we sat in it. I have to say this was the best auto buying experience I have ever had. He answered all my questions and really made things simple. I hope you reward him well for all that he does! I have already started referring people I come across to him. I work for State Farm and hear of people looking to purchase all the time.

Sharon Ross

Aug 19, 2015

Couldn't ask for more! From the buying experience to maintenance and customer service I have been very well taken care of.

Brian Gross

Aug 18, 2015

I came in for some recall service on my Cobalt, was taken care of quickly and received a fast ride home. When I called later in the day, they said they were backed up and couldn't get it done that day -- which was annoying. They also said I could come in for a loaner -- so I did. When I came in, the technician had pushed the car through and it was ready.I appreciated that.

Charles Stofa

Aug 18, 2015

The staff at ElDorado Chevy are 5 stars, I am definitely returning.

Johanna Ray

Aug 18, 2015

I love Anita Kheen! Her work ethic and tenure give her the upper hand and knowledge that transcends that of most other service reps and I dare say that of any other service rep I've ever dealt with. I can trust her! That's a big thing and the number one reason I still come to El Dorado for my car maintenance needs. Anita is professional and friendly and I love that over the years I can actually know that when she asks how you are, she really wants to know. It's not that fake approach to win someone over for a short period of time. I love the service manager too! He is on top of his game! He listens and takes control of small things before they become big bad and ugly. Great team of people, always smiling, and they know my name. It's an honor to consider this group of people as friends. Johanna

David Richard

Aug 16, 2015

I always ask for Anita and I am never disappointed nor apprehensive about the diagnosis. I know she is involved and gives it a second look. I trust her and ElDorado.I have owned and driven all makes of cars but have always gone back to Chevrolet.ElDorado just makes it a better experience.

Zoltan Mcneel

Aug 15, 2015

David Perry did an outstanding job in guiding us through the entire sales process. I can honestly say he was the best sales person I have ever dealt with. He is a true asset to El Dorado and I would recommend him to anyone. We never felt pressured and he was very resourceful in answering all of our questions and addressing our concerns.

Theresa White

Aug 14, 2015

Always professional and makes me feel like they want to keep me as a customer by taking very good care of my car.

Adrian Morales

Aug 13, 2015

Awesome. Experience was great. Would definitely recommend

David Brittain

Aug 12, 2015

My wife and I had a great truck buying experience at your dealership! The staff were very friendly, knowledgeable and courteous. Thank you!

Johnette Monaghan

Aug 11, 2015

Bobby Stark at ElDorado Chevrolet was an absolute joy with whom to work. He took care of ME and MY needs. He never pressured me or made me feel guilty. I felt valued, appreciated, and understood! I was also thrilled to learn that they value teachers in the form of rebates/discounts! I hope my new truck lasts me a really long time, but just in case I need a new one, I'm going back to see Bobby at ElDorado Chevrolet in McKinney!

Ruth Dickson

Aug 11, 2015

Ty is wonderful! After helping me with my oil change and tire rotation, and setting me up with an appointment to take care of a recall, he took time to come out front and assist me when I was involved in an accident right in front of the dealership! Everyone goes above and beyond at Eldorado! Anita still calls me by name when she sees me even though she only sees me a couple of times a year! They treat me like my car is the only one every brought to their facility.

Dickie Thomas

Aug 10, 2015

Bobby Stark and the staff were wonderful to my wife and myself while shopping for our new Impala!!! Thanks to everyone who helped so much!!!

Harold Good

Aug 10, 2015

Great service and clean Treated with a 5 star service

James Beakey

Aug 9, 2015

The service department was great and finished the work ahead of schedule. Very professional. Ty King is awesome !! Loved working with Kevin Perry our salesman. This is the 2nd automobile we have purchased from him. He is fair and easy to deal with. We will be back !!

Phil Gamboa

Aug 9, 2015

Mark Ackerman was great! Found the vehicle we wanted with the features we were looking for.

Joann Loughlin

Aug 8, 2015

The service folks are always so friendly. They get right to me (and seemingly the other customers) as I drive in the garage. Anita, my service person, is terrific.

G Headen

Aug 7, 2015

I trust your people and Anita in service dept deserves a raise! She truly enjoys her job!

Linda Rogers

Aug 7, 2015

Service was quick and friendly. We were told what we needed to have done that day and what needed to be done in the near future. We were also told the prices which was good to know. All in all it was fairly quick and almost painless.

Todd Pritchett

Aug 7, 2015

The Service Manager and his team along with Chevrolet went above and beyond to repair my car's AC. Their commitment to stand behind their product is exemplified in their ongoing effort to deliver great service after the sale. I would highly recommend El Dorado Chevrolet and the Service Department as your first choice for a new or used automobile.Todd Pritchett, McKinney Texas

David Eldredge

Aug 6, 2015

The Service department went above an beyond for me as usual! Chris was great as always. The staff at this dealership continue to make sure I never want to go anywhere else!

John Cassidy

Aug 1, 2015

I did not intend on purchasing a vehicle when I came into your dealership. I was going to look at the Chevy Silverado pickup and then go look at the Ford F-150 and then make a decision. Rick Guest met me as I came inside to the offices and we started talking about the pickup. He suggested I take a test drive. I was very impressed with the pickup so I was open to negotiating and seeing if we could get to a price I was comfortable with. We did get to a price I was good with and we closed the deal. This was actually a very good experience which I would never had thought I would say about buying a vehicle!! El Dorado Motors and Rick Guest were great to work with and I would highly recommend them for anyone looking to buy a car!

Karen Stanton

Aug 1, 2015

Our sales person went above and beyond to find us the exact car that we wanted.

Bobby Davis Sr

Jul 31, 2015

I was very pleased with everyone that helped me make my choice of a vehicle. I was very adement about my payments and what type of truck I wanted. I have to admit, I have ALWAYS bought Ford trucks and I really did not expect to find anything I liked. But after test driving several of the trucks I found myself wanting one. The rest is history. So Thank you to the Saleman all the way to finance. What an awesome team.

Claudia Porter

Jul 31, 2015

Always good service, I did notice that even though I made an appointment my car did not go back for 40 minutes. Usually not the case

Kenneth Covelli

Jul 30, 2015

Everybody care for my needs in a professional way they all did good Pete was my contact person for my work he did a good job.

Nila Prean

Jul 30, 2015

I have known Jonathan for many years. He had my best interests in mind with selection and the buying process.

Ophelia Godwin

Jul 30, 2015

I had an unexpected car purchase due to an earlier car dealer who had left me in lurk. Eldorado has been wonderful to work with and always thoroughly checks all my car parts. I appreciate the wonderful service when they didn't have to take a vehicle that wasn't purchased from this dealership.

Phillip Sonnier

Jul 30, 2015

I would highly recommend this dealership. They even went to San Antonio to get my car. Only one in the area.

Vittorio Calabrese

Jul 30, 2015

Came in with a budget and came out with a brand new vehicle. The staff did everything in their power to make my experience a positive one.

Edward Ahl

Jul 29, 2015

ElDorado Chevrolet has been an extremely pleasant dealership experience. Everyone is professional and friendly. They have my full locality. I moved from another dealership to them because of the experience.

Harold Lowe

Jul 29, 2015

The oil change that I had made durign the recent visit went very smoothly on a Saturday morning without an appointment.

J Sanchez

Jul 29, 2015

I have been to so many dealerships in my driving life and El Dorado is, BY FAR, the most friendly and consistently superior. Every time I've called for parts and service, I've been helped immediately by the nicest and most accommodating people. It's so drastically different from most other dealerships. Certain people are great at other stores, but I've held my breath when I called them. If I don't get the one great person, I've ended up with hours of wasted time & money, inferior car repairs and unnecessary headaches. That's just never been the case with El Dorado. Car problems aren't a headache when I call El Dorado. They are the BEST!

Ryan Lorimer

Jul 29, 2015

Mark mayo of Eldorado Chevy in McKinney was excellent. Much appreciated. Definitely recommend going through this dealer.

David Smith

Jul 28, 2015

Easy,job was completed correct and quick.!!!!!!!!!!

Gary Martin

Jul 28, 2015

The service is great! I call Anita, and she takes care of the service orders!

Melanie Jones

Jul 28, 2015

very quick and efficient servicevery friendly finance department

Arthur Ward

Jul 27, 2015

I call Kevin Perry told him what I was looking for in a Texas Edition Silverado.He called me back, said he had a couple for me to choose from. I made a decisio the next day with the truck I wanted.I'm very happy with Eldorado Chevrolet team.

Patrick Phillips

Jul 27, 2015

Prompt, Courteous, Professional Service. Top notch dealership.

Michael Sharp

Jul 26, 2015

El Dorado Chevrolet is an awesome dealership with competitive prices and an extremely friendly staff. It was truly the best car buying experience that I have ever had. Definitely will do business with them again!

Delbert Cozart

Jul 25, 2015

Warm friendly people. Excellent service. We will buy our next Chevy here. Thank you for the very pleasant experience...DBCozartLittle Elm

Paige Accinelli

Jul 25, 2015

I came to El Dorado to find a new car and was blown away by the amazing customer service! I worked with JB, who was so awesome and down to earth. Gary, Tommy, Fernando, all were apart of my car-buying experience and they were so determine to sell me a 2015 Camaro and now I have it! Definitely recommend anyone looking for a new/used car to go to El Dorado and i guarantee you'll be 100% satisfied.

Charles Vanzant

Jul 24, 2015

My experience with El Dorado Chevrolet and specifically Mark Ackerman and Tino in the Finance group was excellent. The process went very smoothly, Mark was very informative and covered everything to satisfaction...Overall excellent experience.

Chris Scheu

Jul 24, 2015

Professional dealership in all aspects Anita is a great service writer she listens to your concerns and gets them seen to the first time. Just a wonderful person to do business with. The whole Dealership has a positive air about it the Employees seem happy and content and the General Manager Mark Welch along with Guy Gibbs even comes out, greet and thank you for your business. Good family run operation that goes the extra step, something that is not seen much anymore.Very pleasant shopping experience I highly recommend this dealership.

David Karadeema

Jul 24, 2015

A little feedback on service/parts:Service: The reason we were at your dealership to begin with is that we had a Colorado in the shop for some work. Which lead us to look at new Vehicle?s. We have since had both the Silverado and Traverse in to add some options we purchased.In the case of all three of the vehicles your service team provided excellent customer service. From the scheduling of the work, to the loaner cars and through completion/pick up. In the case of the Colorado ? they had to find a water leak and discontinued part which they did (the only one remaining).Parts: I have had only one encounter with your parts team. I asked them (5 minutes prior to closing) to get some pricing for me on non-GM floor mats. They told me they would get it to me the next morning and give me a call, which they did. They also pointed me to the supplier?s web site so I could get a better look at the product. Great Job!

Diego Martinez

Jul 24, 2015

Pete Muller knows us when we go in, he seems to actually care about not only us but our Malibu. He is never pushy or talks to my wife like she doesn't know. Questions we ask about updates or how certain items on the car work are always answered. We love having the car washed when we get it back.

Paul Mckeever

Jul 24, 2015

Hard to get part of driver seat replaced. While initial communications about when the part would be there and scheduling was not great, the part came in and was replaced promptly and by a great staff. So far, no further issues have been idintified with this issue.

Theresa White

Jul 24, 2015

Always professional. Not pressured to get service not needed.,

Victoria Barnes

Jul 24, 2015

My expired car with Eldorado Chevrolet McKinney was outstanding.. Ok feel that Kevin Perry went over & above in helping me purchase my new 2015 Chevy truck..

John Broadway

Jul 23, 2015

Very easy experience 3rd vehicle our family has bought from Eldorado.

Lynne Sipiora

Jul 23, 2015

Our scheduled maintenance was performed on time and budget. Service team was very friendly and accommodating. Well done !

Michael Arteberry

Jul 23, 2015

Came in on mid-day on a Saturday for an oil change and tire rotate. Service adviser told me Sat. was usually by appointment but would get me in if I didn't mind about a hour and a half wait. I was in/out in about an hour and they checked and fixed a possible recall item.

Michael Sharp

Jul 23, 2015

Really friendly staff and excellent sales team! Walked in picked out my vehicle and left about 45 minutes later with my new truck. Fastest car buying experience that I have ever had.

David Smith

Jul 22, 2015

Very knowledgeable staff made it a pleasurable experience

Lorraine Delsi

Jul 22, 2015

Everyone at the dealership was the best! We enjoyed our experience and are thankful to you all. Getting into my new Traverse was so fast and easy.

Rose Johnson

Jul 21, 2015

I was treated with courtesy, was informed what was taken place, car was ready as promised. Good customer service.

Tenolia Box

Jul 20, 2015

Our salesman Fernando was awesome. High ranks for him across the board. I felt he had my best interest at hand. He has continued to follow-up with me on the purchase of my vehicle to ensure there have been no problems. Great service.

Jean Stuart

Jul 18, 2015

I just had an oil change, but - as always - everyone was cheerful, courteous and efficient. My little car is beginning to age, and when the time comes, I will be back to El Dorado for a new car - because of the service I have always received. And I live in Richardson, so I have a bit of a drive to get to you.

Matthew Beasley

Jul 18, 2015

3rd visit for same issue....seat belt sensor....Service Rep. Very helpful....

Trey Watts

Jul 18, 2015

Everyone at El Dorado is focused on providing the best service. Special thanks to Jo and Jonathan!

Angela Hernandez

Jul 17, 2015

Salesman experience was great. The wait time to get to finance office was brutal.

Chad Schramme

Jul 17, 2015

KP and Tom Bean took great care of us in a tough situation. Lesson learned. KP and Tom are great assets to El Dorado. Can't say thank you enough.

Jerry Walth

Jul 17, 2015

Pete was on vacation, so Chris helped with the service...great job! must have been a very busy day because it took about 90 minutes, usually done in 60 minutes...I may not be able to afford to buy my cars from Eldorado, but I will continue to use Eldorado maintenance service...the best!!!

Robert Allen

Jul 17, 2015

Work was performed in a timely fashion. I appreciated being able to make an appointlment to have the work performed in accordance with my time requirments.

Thomas Williams

Jul 17, 2015

Tom Bean and Kevin Perry were very helpful and easy to work with. I will be back!

Victoria Barnes

Jul 17, 2015

Thank you so much.. I came into your dealership on July 7, 2015 to look at 2015 Chevrolet trucks.. I spoke with Tom Bean & Kevin Perry.. They were excellent .. I feel Kevin went and above & beyond in working with me.. I am a proud owner of a 2015 1500 Crew Cab Chevy truck... Thank you again.. Victoria Barnes

Virgil Crow

Jul 17, 2015

Outstanding service, but the famuly atmosphere of the people that work there is above and beyond. Excellent experience. Thanks

Betty Mergele

Jul 16, 2015

They took me home and picked me up in a timely manner when my car was finished. Everyone was friendly and helpful. I was greeted by Pete, he took care of all my needs.

Gregory Fischer

Jul 16, 2015

What a GREAT truck buying experience. My second Truck from Eldorado and I will buy my 3rd from Eldorado FOR SURE

John Broadway

Jul 16, 2015

This was the 3rd vehicle we have bought from Eldorado Motors. Eldorado Motors makes the car buying experience easy and next time we are in the market will be back for sure.

Michelle Berigan

Jul 16, 2015

This dealership has been consistently on time , honest and knowledgeable Anita in Chevrolet is the reason I purchased my vehicle at this dealership after the sale it is 90 % service and relationship with your service area Anita stands out as a professional operational excellence !!!!

Paul Prochaska

Jul 16, 2015

You couldn't ask for better salesmen or staff.johnny soules and Kevin Perry made my truck buying experience a simple short and painless process.I have purchased several vehicles in my life and this by far was the best. I had some alterations done to the truck at the dealership and it needed a little tweaking and David took his time to test drive with me, not only my truck but we test drove his personal vehicle to show and explain what was going on.eldorado chevy is the best dealership in the metroplex.

Robert Grygier

Jul 16, 2015

Had my Chevy Malibu in for a warrantied service. The water pump that was installed at another dealership was found to be leaking. El Dorado installed another one. It appears to be working properly. No charge for the repair.I needed a loaner but apparently there are not enough of these. They need to make more available. I worked it out another way.They also did the 27 point service, oil change and tire rotation. I just realized that they did not reset the tire pressure sensors. I had to add air and found that the sensors are mixed up. Showing the front as the back.

Darrell Gibbs

Jul 15, 2015

Great people!!! Thanks!!!! They always take good care of me and my family!!!

Jennifer Martin

Jul 14, 2015

Rick Guest was great! Had a great experience with all of the staff.

Matthew Sheehan

Jul 14, 2015

We thoroughly enjoyed our experience at El Dorado Chevrolet in McKinney! Rusty was wonderful to work with and Taylor(our sales person) was very polite, knowledgeable and informative. We will definitely use El Dorado Chevrolet for our future automobile purchases!

Phillip Sonnier

Jul 14, 2015

Everyone. Especially Rick Guest and Jonathan, as well as, Rusty and Tommy were great. They found me the car of my dreams, went to pick it up from San Antonio and brought it along with one hell of a deal. Not to mention work hard at getting me a lower payment, better interest rate, and premium level extended warranty and service plan..awesomeness!

James Autrey

Jul 13, 2015

Great experience.. From the salesman, Brent to finance, never felt pressured or rushed. The new Suburban I purchased is great and the explanation of features was very helpful. Beautiful dealership and friendly staff. Always quick with greetings and offing of assistance every time I walked in. Great way to run a car dealership..

Danny Derden

Jul 11, 2015

What always brings us back to Eldorado Chevrolet is the service...especially the service department...and especially Ty King. We are ALWAYS made to feel like FAMILY and ALWAYS receive TOP NOTCH service. My trust level is 100% - not a lot of people or places get that from me!

James Settle

Jul 9, 2015

TY, always takes good care of my car. I feel he knows that I need an explanation of things done to my car. He follows through with that, and I appreciate it.

Jeannine Klein

Jul 9, 2015

Great salesman. We found an excellent used car on your lot. Buying the car was smooth and simple. I'm very happy with El Dorado.

Lisa Gaston

Jul 9, 2015

The staff at El Dorado is always friendly and get my car in and out as quickly as possible. I definitely have told friends and family what a great experience I've had with the dealership since purchasing my Chevy Cruz there.

Trey Watts

Jul 9, 2015

This was the best car buying experience I have ever had thanks to Jonathan and everyone at El Dorado.

Earl Mattei

Jul 7, 2015

As always the wait time was reasonable, and there was no effort to try and sell me stuff I didn't need..

Jeremy Switzer

Jul 7, 2015

We were driving from Tulsa to Dallas. Our truck broke down. We pulled into your dealership. The service writer got the truck in and fixed as soon as he possibly could. Thanks again for taking good care of us

Daniel Nikolaytchev

Jul 6, 2015

I enjoyed the back and forth negotiations with the sales staff. At the end we reached a mutually beneficial point, where I got the car I wanted at the payment I wanted but not the color I wanted.

Gary Barton

Jul 6, 2015

Everyone was very nice and helpful. Please keep up the great job ya'll do. :)

Jason Rice

Jul 6, 2015

Chris in Service was very knowledgable about my problem with my car and very helpful in explaining what the fix was and the costs. Definitely will be back!

Mike Ruffle

Jul 4, 2015

Very prompt and courteous service. Having the same service reps over the years is a big plus

William Missimer

Jul 4, 2015

Had charging stem checked after getting new battery. Was notified that water pump was going out. Had new one put in.

Lisbeth Vandaalen

Jul 3, 2015

Ty King helped me with a new key and a few recalls on my Chevy Equinox. When I arrived with baby in tow and was concerned about upcoming nap time, Mr. King ensured he would be speedy. When I called on the phone days earlier they had said it would take a few hours, you can imagine my surprise when the work was done in LESS than one hour and was LESS expensive than planned. Family and budget friendly - win, win!

James Sims

Jul 2, 2015

Everything was done as requested,didn't have any problems with service or transportation.

Michael Ambrose

Jul 2, 2015

Immediately greeted and painless check in. Oil change and tire rotation took no time at all ( about hour). Everyone is very friendly and very interested in taking care of my vehicle. Thanks for all you do.

Kathryn Kovarik

Jul 1, 2015

Working with Chris Elliot is always a great experience.

Chris Sheil

Jun 30, 2015

As always they do a great job. Guaranteed no to be taken advantage of.

Cindy Freeman

Jun 30, 2015

Anita Keene is always helpful, conscientious and prompt. She knows her stuff.

Jason Welch

Jun 30, 2015

I never knew you could get in and out so quickly at the shop of a large dealership. Quick service means a lot.

Charles Vanzant

Jun 29, 2015

My vehicle was scheduled for the running boards to b einstalled on June 22. I arrived that morning, the Service Advisor, Ty was ready for me, got my rental car ready and I was on my way. I received a call around 300pm that afternoon from Ty that my vehicle would be ready by 500pm. I showed up at 445pm and my vehicle was waiting for me in the service drive.Everything went as planned and work completed to my satisfaction.

Thomas Mendlik

Jun 26, 2015

Always first class service!! Just the 1 1/2 wait for an oil change is a bit much! But all in all great service!

Holly Lasater

Jun 25, 2015

I had the oil consumption test done and the problems were all taken care of with minimum cost to me through the extended warranty program. Very happy with my purchase.

William Elliott

Jun 25, 2015

Had a courtesy call days before appointment. Friendly and great service. My Tahoe was dirty and wasn't able to clean before service. Was given a loaner car while they performed their maintenance. The dealership treatment was super. When I picked up our Tahoe it was shining like it came off the showroom floor. In all my years of purchasing vehicles this was the best service I've ever received.

William Missimer

Jun 25, 2015

Have used this dealership for over 30 years. Couldn't ask for better service.

Doris Rose

Jun 24, 2015

I never have to worry about when it is time to have maintenance work done on my car because I am automatically contacted by Eldorado Chevrolet. Just one less thing to worry about. And they are so friendly and the work is done in a timely manner.

Matthew Beasley

Jun 24, 2015

Dealership adapted the service schedule to ours, and exceeded our expectations with an earlier finish!

Edward Gueldenzoph

Jun 23, 2015

Always treated great when I get my vehicle serviced at El Dorado Chevy

Jerald Mckinley

Jun 22, 2015

Our 2014 Impala was promptly entered into the schedule and moved to the service bays. Anita, my service writer, informed me that a service bulletin was going to be applied the seats. She also kept me informed about the vehicles progress.I have always been satisfied with Eldorado's service. This trip was, to me, their normal method of doing business.Jerry

David Campbell

Jun 17, 2015

I have dealt with El Dorado for 13 years and have been totally satisfied with the sales and service experiences.

Holly Gardner

Jun 17, 2015

Jonathan was the best sales person I've ever worked with.

Sandra Collins

Jun 17, 2015

Everyone I talked to at the dealership were trying to do the best for me and my husband as far as buying a new truck. They were all so helpful, so nice, and listened to my needs. They gave me everything I had wanted and I would definitely recommend this dealership to everyone.

Stanley Jurries

Jun 17, 2015

This was my best car buying experience ever. Rick Guest was very knowledgeable and made every effort to ensure we found the right vehicle for us at a reasonable price. My new Tahoe is great. I love the new electronics.

Kevin Hall

Jun 16, 2015

Dealership is always friendly. They are quick to get the vehicle back on scheduled maintenance.

George Hubmer

Jun 15, 2015

Car was done on time. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Jayne Skinner

Jun 15, 2015

The service tech was wonderful !! He kept me informed on the whole process.

John Christensen

Jun 15, 2015

David did an excellent job handling my Truck needs.

Russell Champiny

Jun 15, 2015

Having to go in for repairs on a 2014 Impala LTZ isn't the most pleasant thing todo but the staff is always polite and informative. Please get the popcorn machine working again

Stephen Martinez

Jun 15, 2015

Anita Keehn has always been my service advisor. She is knowledgable, professional, courteous and always keeps me informed of service status.

Emerson Emory

Jun 13, 2015

The customer service at your dealership is wonderful and makes it really difficult to consider buying a car from any other dealership.

Johnnie Harpole

Jun 13, 2015

Everyone is really friendly and helpful as soon as you pull in

Jeff Thwing

Jun 12, 2015

We were so impressed with the level of service we received in replacing our daughter's car, we came back for a second vehicle. Once again, the team did not dissapoint and it was a great experience.

Janet Reedle

Jun 10, 2015

My service advisor Chris is very helpful and very polite. He made sure all my needs and concerns were met. The replacement work of the headliner and "boot" for the back windshield wiper look like it came from the factory. The entire service dept at El Dorado are polite and courteous. The only thing that makes the service department better is offer free soft drinks! Water is a nice touch. I would rate this service department almost as good as a BMW dealership. They offer free softdrinks!! :)

Ronald Kollar

Jun 10, 2015

As usual....my experience with Eldorado Chevrolet was great. Everyone was polite and helpful, courteous, and professional.

Shannon Atteberry

Jun 10, 2015

my experience was great. In and out with my new 2014 1500 Silverado.

Tony Steele

Jun 10, 2015

I have worked with both Pete and Anita in past visits for service. Their service is excellent, never a problem with contacting me regarding the work, and keeping me informed about the status of the repair. Good employees are like diamonds! Make sure El Dorado management is aware of their service!

Robert Browning

Jun 9, 2015

Everything was fine it went well. I would recommend all my family and friends to them

Scott Lapensohn

Jun 9, 2015

On time with the repair and very professional. Even covered an outstanding code that I did not tell them about but the service technicians found.

Teresa Day

Jun 9, 2015

They were very friendly had my truck up and running as gast as they could

Bruce Stratton

Jun 8, 2015

I took my car in for an issue with the brakes. They told me they couldn't duplicate the problem. I picked it up, went to a store, and when I came out, the brake issue happened again. And again the next morning. If I'm able to duplicate it almost every day, how come they couldn't?

CSmith

Jun 8, 2015

The dealership's willingness to go above and beyond to help me has made me a customer for life.

David Murphree

Jun 8, 2015

Paul Perez was very helpful in the repair of my Trax

Liem Nguyen

Jun 8, 2015

great experience. staff very accommodating. the shuttle service is a great plus, value added.

Stanley Gumble

Jun 6, 2015

Oil change & tire rotate. Was completed in 1 hour. Would be great if 45 minutes.

Bart Lackey

Jun 5, 2015

I love this dealership. Pete is the best! You'll always have my business.

Jack Cawthon

Jun 5, 2015

Able to drive in and get job done right the first time ....and leave in good time...will use your guys again...when neded.... good job....

Russell Moore

Jun 5, 2015

Staff was very easy to work with and very accomodating throughout the process

Theresa White

Jun 5, 2015

Professional and courteous! As always! Will let me know when I will need a certain service on my two vehicles.

Greg Pierson

Jun 2, 2015

The staff was helpful and courteous. The deal did not take too long, and the service department was very professional in handling my accessories that were included in the deal.

Kyle Stevens

Jun 2, 2015

Great customer service. Placed order for Colorado and arrived when we were told. All parts of our experience from start to finish were outstanding.

Sara Hoelscher

Jun 2, 2015

The staff was extremely patient with my husband and was very willing to negotiate.

Jeff Thwing

Jun 1, 2015

It was very easy to work with Jonathon and the team, and will be coming back for a second vehicle. I am glad that we were able to show my teenage daughter what a positive car buying expereince looks like.

Shaun Schell

Jun 1, 2015

Great service would recommend to everyone .The whole thing went great.

Texas Truck Fan

Jun 1, 2015

Chris McHale provided a great purchasing experience! I would highly recommend working with him to family and friends. The other staff at El Dorado Chevrolet were very friendly, welcoming, and helpful with anything we needed. We left the dealership feeling very happy with our purchase.

Chad Woodward

May 31, 2015

Where else can you buy a truck from Chuck Norris. As if that wasn't enough.All kidding aside, from the test drive to the financing, everything went off without a hitch. The entire team was helpful, courteous, and most importantly LOW PRESSURE. I appreciate the professionalism that was shown to me during each step. Thanks.

Keith Self

May 30, 2015

Bobby Starks is the best. Mark has always treated us like family. Rusty was a new manager and was very fair.

Phillip Kidd

May 30, 2015

Had the vehicle on the lot, got the price where I wanted it, closed the deal in an appropriate time frame. Good experience.

David Trujillo

May 29, 2015

Kevin Perry is the BEST!! He was able to keep our business at El Dorado as we have bought 2 Suburbans and 1 Honda Accord (Used)Kevin made us feel real comfortable in buying a new vehicle. I did refer Kevin and El Dorado to a friend in which my friend bought a brand new truck from Kevin and El Dorado. Keep Up the Great work! David Trujillo

Larry Peters

May 28, 2015

My wife and I are very much pleased how friendly and helpful your staff all are. Kevin and I believe the other salesmen was Dan, was very professional. K.P. was excellent! He showed us the entire operation and I look forward bring my Tahoe in for service. He made us feel very comfortable and relaxed. It was a pleasure doing business with your Dealership!RegardsLarry & Sherry PetersGunter, Texas

Brian Villanueva

May 27, 2015

Jonathan Clayton was very friendly and helpful. Spoke with both him and the manager on the phone before visiting the dealership, after finding a vehicle that I was interested in on their website. There were no surprises at the dealership and the experience was pleasant.

Douglas Stockford

May 27, 2015

Great experience for me looking for a trade in for a new car

David Eldredge

May 26, 2015

Chris in the service department went above and beyond as always! Entire staff at Eldorado is top notch!!

Eric Bader

May 26, 2015

Well it was like any other dealing I had with a dealership

Melissa K

May 26, 2015

The staff are always so friendly. My bill is never more than expected and my service is done within the time expected. Excellent!

P Decker

May 26, 2015

Tom B. was great as usual in helping us purchase our Suburban. He always understands what we want in our Suburban and he makes it happen.

Stacey Dunstan

May 26, 2015

Bobby Stark was great. We have worked with him before and always receive great customer service. Everyone that we worked with at El Dorado was phenomenal. Buying a car was quick and painless.

Valerie Lee

May 26, 2015

Ty is always there to help in any way needed. I appreciate the service I received at Chevy. Just the reason I left GMC and came back.

Betty Mergele

May 25, 2015

First my husband and I bought 5 new cars thru the years and you took care of our cars. Jack is gone now, so I am depending on you to take good care of my car, and you are. thank you, Betty

Perry Powell

May 25, 2015

They were ready for me when I arrived at my appointment. Did what was expected. I am always greeted like a friend . By sales and service staff, it makes you feel pretty dam good these days.

James Moreau

May 23, 2015

We were helped by two outstanding employees, Taylor and Cameron. It was the easiest, most pleasant car shopping experience. I look forward to purchasing more vehicles there in the future.

Jonathan Giddens

May 21, 2015

I came in for my first service and had some warranty issues. The service was done great and all warranty issues were addressed and fixed. I thought it would take one day so I speed by that afternoon but my truck wasn't fixed yet. They gladly gave me a loaner car. Great job with both customer and mechanical service.

Allan Couch

May 20, 2015

It was an excellent experience - even put my baby bag behind the counter while I took the little one for a run waiting for service.

Lydia Strickland

May 20, 2015

The Body Shop did amazing PDR on my car. It had a lot of damage from hail and it looks brand new.

Rodney Little

May 20, 2015

Lightly used silverado was exactly what I was looking for. Ron and Phil at ElDorado made it happen. Thanks guys.

Bobby Curtis

May 19, 2015

Service Consultant did a great job, the vehicle was completed quickly and returned in excellent condition. This is an excellent Service Department.

Jeffery Slocum

May 19, 2015

In for Oil change and tire rotation no appointment in at 8 out at 9 on a busy Saturday. Very good and Timely done service . Thanks Jeff

Robert Weaver

May 18, 2015

Service manager Chris Elliott was outstanding. He kept me informed at all times with the progress of my service.

Kyle Sheridan

May 15, 2015

Great experience! I will only buy my vehicles here!

Norman Johnston

May 15, 2015

ist vehicle service on new gmc terrain was truly a pleasant experience. the genuine cheerfulness of the staff brightened my day. added to that, even though i didn't have an appointment, the work was finished in less than one hour. an added bonus----everything was free per new gmc sales terms.

Barbara B. Reed

May 14, 2015

The service department Staff was very nice and knowledgeable especially Ms. ANITA! I was able to use a loaner car during the time my car was in the shop. The dealership Has always been clean in both of my visits for oil change and major work under the hood. Only thing I see that cud b beneficial to patrons is to have the car cleaned inside and out after service. My car was shining like new money but the floor mats needed vacuumed and that is my only idea that cud improve Chevy Mckinney. Otherwise great service! Sincerely,Barbara B Reed

David Woodard

May 14, 2015

I have been a customer of El Dorado's service department for many years. It's good to see so many familiar faces when I go into the store. Ty King is my service andvisor and at this last visit he was almost to the door of my vehicle before I turned it off and got out. Of course he knows me and all I had to do was tell him who I was and sign his work order and he filled everything else out. He also keep me advised as to the progress of my vehicle.

Eric Laube

May 14, 2015

Friendly responsive salesman during and after sale.

R E Byers

May 14, 2015

HAPPY IN EVERY ASPECT! VERY PLEASED WITH OVERALL EXPERIENCE!

Carlos Salas-delossantos

May 13, 2015

My recent experience at El Dorado dealership in McKinney was excellent. Chris in your service department assisted me. Dropped off my vehicle to have a module installed. I elected to drop it off and come back for it. I received a call later on that day advising that my car was ready to be picked up. Your staff is always very friendly and always asking if I need anything while we wait for services being done. Keep up the good work guys!!

Dallas Ervin

May 12, 2015

The dealership has a very good customer relations staff and the mechanics have very good workmanship skills..

Dean Collins

May 12, 2015

Ty King and Tom Bean were great to deal with. Could not be happier with the service I got and how they handled the process.

Gabriel Alvarez

May 12, 2015

Very Professional dealership and very helpfull with all of my vehicles needs.

Kimberly High

May 12, 2015

Cameron Williamson was Great, He Did A great Job Getting Me What I Wanted and What Fit in My Budget. Cameron was down to earth not a PUSHY SALES MAN.LOVE My New Truck...Thanks Cameron...Looking For A Super Sport Next,,Well in a Year...lol....Thanks Again For Taking Care of us and NOT Making me feel out of Place. Mre. High

Perry Mcgregor

May 12, 2015

Excellent service as always at El Dorado Chevrolet

Allan Peck

May 11, 2015

Kevin Perry is the model of what all dealerships reps should aspire to! He, once again, took a situation not of our choosing, and made it not only acceptable, but pleasant. This, in my experience, is an extremely rare commodity in business.

David Richard

May 11, 2015

Courteous, professional advisor and highly experienced technicians who do only what is necessary. I can always count on the advice I get from Service advisor Anita Keene.

Susan White

May 11, 2015

I really appreciates Anita in the service department allowing me and my husband run our errands while our car was being serviced by providing a car while we waited.

Teresa Day

May 11, 2015

They were very friendly and the service was super fast Very fast and friendly

Jerre Vest

May 8, 2015

My experience with Eldorado Service Dept. has always been superb! Customer service is exceptional and my auto is always finished in a timely manner.Very pleased!

Billy White

May 7, 2015

Everything was great! I have no complaints. Everyone answered all my questions and helped me as much as they could.

Jackie Carter

May 6, 2015

Ty King and the entire service department did an outstanding job as always. Have never had a negative experience dealing with Ty.

Donald Maxwell

May 5, 2015

I have always loved the service department.. They mad a small mistake on my car, we called them and they were all over it.. Had it fixed and me back on the road before I knew it. :)

M S

May 5, 2015

While the process took much longer than anticipated, we left with the vehicle we wanted at a price we could afford. Better than that was the used car manager, he found some unused gas gift cards and called me to pick them up. This meant a lot to me and it is a sign of integrity.

Thomas Carr

May 5, 2015

It was excellent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Chris Scheu

May 4, 2015

I get top notch service from Anita , She listens to my problems and gets the situation seen too. She is very professional and pleasant to work with. The environment around the dealership is one of a positive experience and a pleasure to visit. I highly recommend this dealership to all of my friends and anyone that asks me for a good place to buy or service their car.Sincerely,Chris Scheu

Laura

May 4, 2015

Love love love Anita in Eldorado Chevrolet Service!!! She's awesome to work with!

Rick Oaks

May 4, 2015

This was the smoothest transaction I've ever had when purchasing a vehicle.

Kimberlty Wade

May 3, 2015

I had a short, comfortable wait. Daniel was waiting for me to arrive and ready to help me.

Kstatejake

May 3, 2015

If I could give zero stars, I would. Do not under any circumstances shop at this dealership. We test drove several models and decided on a CX-5, but the specific trim and color we wanted wasn't in stock. Before we left the dealership the salesman offered an overnight demo of the vehicle, which sounded great. However, when we called to take him up on the offer, the story changed. We were told we had to agree to purchase terms before we could take the demo. In all my years of vehicle buying, I've never encountered that demand for a longer test drive. I knew then we were dealing with a less-than-awesome sales manager, but the salesman was nice so we told him to get the car we wanted, and that we'd be in the next day to buy it. He said that was no problem, but that he had the same car but with more options that he'd sell us for the same price. We declined because we knew it would still cost more than the model we actually wanted after the deal was made.The next day, we arrived at the dealership to buy the correct vehicle and were told they hadn't gotten it after all, again because we hadn't agreed to purchase terms. When the salesperson called us *the same morning* he made no mention that locating the car would require us to agree to purchase terms. But, he said, he still had that higher-spec model and he could make us a great deal. I found it odd they were trying so hard to push us into that upgraded model. More on that in a minute.Here is a summarized set of things they actually said to me:"Well, we didn't get the car we told you yesterday we'd get because you haven't agreed to purchase terms yet.""But we have one with more options we'll sell you for the same money. It's a great deal! Oh, and, um...it's hail damaged."As I storm out of the building..."Why are you being rude and leaving like that? We'll repair the hail damage..."As we (furiously) walked to our car for a fast escape away from these low-life's, we passed the "great deal but hail-damaged" vehicle. It was beat all to xxxx. Nearly every panel had golf-ball sized dents, some of which were in spots that would have required panels to be replaced. That was the vehicle they were doing everything they could to talk us into purchasing. Stay away from this god-awful dealership. They give all honest car salesmen a bad name. Please save yourself and anyone you know from being subjected to the worst customer service in North Texas.

Edward Ahl

May 2, 2015

Always pleasent and friendly.My truck is always fixed right the first time and done on time.

Jimmie Magers

May 2, 2015

Makes vehicle #4 david perry has helped us with. He is very honest and straightforward and keeps it simple for us every time. Awesome

Ronald Kollar

May 2, 2015

All persons have always very pleasant and helpful with all aspects associated with ElDorado Chevrolet, beginning with my first visit in 2009. I would highly recommend them for all service a and needs.

Troy Ceaser

May 2, 2015

Got me in without an appointment. In an out in 45 minutes.

Donita Prater

May 1, 2015

Service was great and Chris Elliott has been helpful with answering all my questions. Thank you El Dorado Chevrolet for making this experience simple, easy and stress free!

Russell Harlow

May 1, 2015

I was very pleased with my salesperson and I would recommend this dealership to others.

Sue Loser

May 1, 2015

We were greeted as soon as we got out of our car. Everyone was friendly and helpful throughout the entire experience. We got a very fair trade-in value and price on the new car as well. We were in and out including test drive and finance in 3 hours. That has never happened! We would definitely recommend El Dorado and Rick, Jason & Taylor.

Andrea Loker

Apr 30, 2015

Always appreciate the timely responses for appts and any replies re:service appt. after work is completed.I would like to know if any general parts need to be updated after service would be nice to know before I am on a trip.

Bobby Davis

Apr 30, 2015

Cameron showed a vast knowledge of the vehicle. Bobby the Sales Manager worked hard to keep my payments in line with where I wanted to be.

Cindy Michell

Apr 30, 2015

My husband and I had a wonderful experience at El Dorado Chevrolet. They worked with us to get us the financing we needed and found a Tahoe that was exactly what we wanted for our budget. Our sales guy Taylor Chandler was GREAT!....He was friendly no matter what the issue what we asked for and has been so helpful through out the entire process. I have had to go to El Dorado Chevrolet several times recently and every time Taylor Chandler has been ready to help me with anything car related, even to help me set my settings on my new car and help me figure things out. I always know that If need anything, Taylor would gladly come help me figure this out on my car. I love having that kind of customer service.

Shannon Shores

Apr 29, 2015

Everyone here is so friendly! You feel like family everytime you come here! My service technician was great and this is the quickest I have ever been in and out of any Chevy dealership! The only thing that would have made it better would have been getting my car washed while it was there! I even chatted with the salesman who sold me my car. I would definitely come back here and will probably buy my next car here!

W Cox

Apr 29, 2015

El Dorado Chevrolet has always treated our family with the utmost care and respect as customers. Bobby Stark goes above and beyond what is required. He is the best and understands how to create relationships.Thank you Graff family for providing a service to the people of McKinney and Collin County.

Frederick Jones

Apr 28, 2015

Sales people are easy to work with and very friendly.

Mara Roever

Apr 28, 2015

Very friendly, professional, very willing to help- great experience!! I would recommend them to anyone looking for a new car.

Tareq Ziad Asasfeh Alhabashneh

Apr 28, 2015

Great experience , nice people , the buying process is direct and easy , no hidden fees or payments , everything is clear and direct

Cynthia Burks

Apr 27, 2015

Anita rocks! She immediately took care of me and had the diagnosis within an hour of my coming to the shop.

Jonathan Giddens

Apr 27, 2015

Finance process was great. Sales did a great job helping me get the truck I wanted and the sales manager did an excellent job in negotionations

Richard Stevens

Apr 26, 2015

Great personal service. Always high integrity. Only recommend repairs and service needed. Always offer courtesy car when service requires over night.

Willis Hill

Apr 25, 2015

Have been a re-peat customer and have never left unhappy..

Loyd Richardson

Apr 24, 2015

Professional attitude and service, completely satisfied

Michael Richardson

Apr 24, 2015

Daniel Alvarez, the Service Advisor who took care of me was outstanding. I have been historically disappointed in Service from Chevrolet dealers through the purchase of 6 new vehicles over the last 35 years and Daniel is the best I have encountered in all that time.He is a real asset to your organization and I would purchase my next car from you if not for the distance from my home in Mansfield.Thanks Daniel

Carl Foster

Apr 23, 2015

always very helpful and friendly. Speedy service, comfortable setting!

David Black

Apr 23, 2015

Anita was always there to help. Excellent customer service.

Michael Hayes

Apr 23, 2015

Daniel did an excellent job. I'll be back for my next service.

Jean Ongley

Apr 22, 2015

We have done business with Eldorado since 2006 and they have always been very professional and courteous. They have gained our trust over the years.

David Clemans

Apr 21, 2015

Anita is always helpful and customer experience focused.

Leia Douthit

Apr 21, 2015

Thank you Pete for taking care of my problem. You helped me out so much by getting me a loan car, and taking care of the problem with my car.

Thomas Baker

Apr 21, 2015

Salesman was very helpful and knowledgeable about the product. They were easy to deal with gave me reasonable price for trade in and new vehicle. No pressure at all. Made transaction simple and quick. Had the vehicle I was looking for in stock and ready to go.

David Richard

Apr 20, 2015

Anita Keene continues to be a star performer. Give her a raise because she is one of the best.

Kenneth Tucker

Apr 18, 2015

I don't have to take my car in often but when I do my service guy (Ty King) gives me vip treatment....takes care of everything in a timely manner and keeps me informed as to whatever the situation may be. I don't take my car any where else.

Rayburn Edwards

Apr 18, 2015

Good overall buying experience. No high pressure. Very nice people.

Pamela Ripperda

Apr 17, 2015

Easy to get in, great waiting area. Staff is very attentive.

Jean Stuart

Apr 16, 2015

I drive thirty miles from another town to El Dorado Chevrolet Service because I know you are thorough, fair - and really nice people.

Allison Wells

Apr 15, 2015

Great service, was quick and well done, staff was all friendly

Annemarie Fucaloro

Apr 15, 2015

Service advisor was polite, service was fast, and no one tried to upsell me anything I didn't need.

Todd Darter

Apr 14, 2015

Everyone from the courtesy drivers to the service manager were extremely courtious and professional. I have been coming to El Dorado for service on my Colorado and have been extremely satisfied. Keep up the good work El Dorado.

Barbara Reed

Apr 13, 2015

My first visit to El Dorado Mckinney for service on my Chevy that I purchased elsewhere was awesome thanks to Ms. Anita Keehn wonderful Lady!All my work was under warranty and parts wI'll be ordered. I hope next trip they clean my car tho :)

Jim Brookshire

Apr 13, 2015

Service Rep "Daniel" was very helpful and delivered as promised. Very pleased with service.

Patricia Eichinger

Apr 12, 2015

Everyone is so friendly and helpful. A solution couldn't be found for my car problem, because the noise wouldn't repeat itself while they had the car. A few days later, it was noisy and I just drove in so they could hear it. It was taken out and driven; happily, they know what the problem is and I will be bringing it in to be repaired.

Charles Stofa

Apr 11, 2015

The service writer, Daniel, kept me informed every step of my vehicle repair.

KrisMG

Apr 11, 2015

I was in desperate need of a car, went to look out of curiosity. I got an excellent deal, and car. Couldn't be happier with my Mazda6

Vicki Havel

Apr 11, 2015

I wouldn't go anywhere else after the excellent service before, during and after that I have received from y'all. Y'all go above and beyond any expectation I ever have. I would not go anywhere else for service or sales with the wonderful experience I have had with y'all. Thanks!

Jana Lauterbach

Apr 9, 2015

We received such friendly, informative and helpful service that we intend to be Eldorado customers from now on.

Lynn Waldrep

Apr 9, 2015

It was a very easy, convenient process looking and leasing. I have patronized this dealership for the last 15 years.

Rachel Sales

Apr 9, 2015

TY KING IN THE SERVICE DEP IS AWESOME!!!! VERY HELPFUL, KEPT ME INFORMED AND WAS HONEST.

David Eldredge

Apr 8, 2015

Chris in the Service Department is outstanding! I too work for a dealership and I wish we had more people like him! I had a warranty issue that needed to be addressed. He ordered the parts then contacted me when they came in. I was busy that day so he came to my office picked up the vehicle. Once the repairs were completed he returned it to my office and had even had them wash it! I am not shocked though. This is how he takes care of me every time! I wouldn't dream of purchasing or getting repairs anywhere else!

Carol Cunningham

Apr 7, 2015

Experience was great. Only took an hour for my repairs and the waiting area was nice. Thank you.

Melissa D.

Apr 7, 2015

I always have a pleasant experience when I take my car in for service at El Dorado Chevrolet. The people are always so friendly. I always have to wait from my service to be complete and they will keep you updated on the progress of your vehicle.

Terry Box

Apr 7, 2015

Oil change very helpful in all things. service writter promply met me in the driveway and answered all my questions.

Todd McCally

Apr 7, 2015

Anita was great to work with and the service performed was just what I was hoping for, timely and no issues with a non-Chevrolet brand! Don't think twice about taking your Cadillac to El Dorado for service!

Thomas Bonczek

Apr 5, 2015

Custmer intereatcion was very good. Service was performed with great satisfaction and in a timely manner. Thank You.

John Frye

Apr 4, 2015

They went out of their way to find the car I wanted and the best value of my trade. When I went into the dealership, it was efficient and they valued my time. Definitely recommend them.

Kyle Slaton

Apr 4, 2015

They were very friendly didn't wait long for my changing oil friendly staff very polite

Michael Ambrose

Apr 4, 2015

Even though it was bad weather the service team did a great job of getting me fixed up and out the door. Thanks

Gordon Dozier

Apr 3, 2015

In and out with personalized service, Always Enjoy taltalking wuth the employees.

Jeffrey Greiner

Apr 3, 2015

KP always makes it easy with no hassle. The Finance department is never pushy and that makes it for a great experience. I send any one i know to El Dorado and Kevin Perry

Daniel Flores

Apr 2, 2015

Very friendly I was very pleased with time of repair.also was very happy with the way they found another problem with vehicle so I could have it taken care of.both repairs done very quickly.thank you.

Doris Littrell

Apr 2, 2015

I called and was able to schedule an oil change and tire rotation within an hour and a half of calling.The only negative item was they did not change my reminder sticker for my next oil change.Friendly and courteous service.

Elizabeth Rocha

Apr 2, 2015

They were very quick on their performance and did great work.

Joann Loughlin

Apr 2, 2015

Everyone is very obliging and friendly! The work is very good and done with good timing. Anita is a sweetheart and the fellas are great, too.

Frederick Jones

Apr 1, 2015

Working with Salesperson, David Perry, and the entire Sales and Finance teams couldn't have been any better. All were very professional.

Jack Cawthon

Apr 1, 2015

Taylor was very helpful...Good salesman. Very knowledgeable, helpful, and prompt,

Selinda Hicks

Apr 1, 2015

Most remembered is the dealership was very supportive to my needs and not allowing inconvenience on my part during the repair process. I greatly appreciate their efforts and hospitality.

Viachaslau Shauliuk

Apr 1, 2015

Dealership done amazing job. It is now totally different car, runs smoothly, no disturbing noise from the back. Dealership also washed the car so good, so I thought they replaced a car with a new one. Thank you, thank you!!!!

Jason Welch

Mar 31, 2015

Pain free experience. Easy after-hours drop off procedures and quick service!

Joann Gurley

Mar 31, 2015

The wait time has improved greatly and I received a courtesy car wash. However, when asked to apply the points received as a preferred customer, it was determined that points from my last three visits had not been applied. The desk assistant was extremely patient and polite and I truly appreciate the time she spent in researching my service dates and applying the points. I was, however, disappointed that I had to wait until my next service visit to use them. If the points had been applied after each service visit, I would/should have been able to use them for this visit. I could have had my oil and filter changed for $19.99 at another facility versus the $42.00 I paid at this one.

Clifford Hendricks

Mar 30, 2015

First rate attention and service. I was very pleased.

Ginger Lanham

Mar 29, 2015

My experience with Eldorado Chevrolet could not have been any better. I found the Tahoe I have always wanted, and I love my vehicle. I would recommend to anyone Eldorado Chevrolet and Tom Bean/Kevin Perry as sales associates. They are both very knowledgeable with the vehicles and took the time to help myself and my husband with purchasing our new vehicle. Eldorado Chevrolet is the way to go!

Lee Shero

Mar 29, 2015

I have never been disappointed with any of the service work done on my Yukon and this time was no different.

James Kerr

Mar 28, 2015

It would have been nice to know the first payment on our lease was due immediately. It was not the salesman 's fault. He was new. We had plenty of interaction with others who could have informed us.

Robert Digioia

Mar 28, 2015

Eldorado Chevy & Mazda take great care of my Suburban, Mazda CX7, and Mazda 3. Clean comfortable waiting areas.

Betty Mccaleb

Mar 27, 2015

I don't have good credit, was in a bind and needed a car. The people at Eldorado Chevrolet made it happen. Cameron is a great salesman and did everything he could to get the deal done! Thank you Cameron and everyone else at Eldorado Chevrolet for working so hard for me.

Gerald Baxley

Mar 27, 2015

Keep up the great work been using your service now for 14 years

Mark Carswell

Mar 27, 2015

always great work and the work in done on the time they told me. I would recommend anyone to buy here and service here

Christina Craven

Mar 26, 2015

first time at El Dorado, and it was great! we had previously been to Stonebriar and it was awful, thank you for starting my day out right!!

Ruth Sanders

Mar 26, 2015

The Salesman was very helpful and answered all my questions. He was very knowledgeable and very professional. He showed me several different cars and was very patient with me. This young salesman is a definite plus on your sales floor.

Alexis Bailey

Mar 25, 2015

the staff is nice and even when they are down a porter, the service reps will go and get your car.

Jeff Mcfadden

Mar 25, 2015

Wonderful Experience!!I was traveling out of town and my new 2015 truck was stuck in 4x4 and your team got me on my way on a Friday afternoon at 5pm within one hour.Was in route to OKC for a family weekend. If it were not for your team I would had to postpone my trip. Was a simple reset of the computer but all yeses from the team at Eldorado. Not once did they say we don't have time or make any excuses.I am the president of Service King Collision Repair Centers here in Dallas and know customer service well. Your team is a 10!!!Thank you so much!!Please share this with the technician, service advisor, service manager, general manager and owner. This experience should be rewarded!Sincerely appreciate the award winning service!!Jeff McFadden

Thomas Mendlik

Mar 25, 2015

Always 5 star service when Anita is on the job!! Friendly courteous, The only draw back was the 4 hour oil change with tire rotation and balance! No fault of Anitas though!

Bart Lackey

Mar 24, 2015

Pete is the reason! Always friendly. I love how the dealership is clean and comfortable.

Victor Cannella

Mar 24, 2015

It is plain and simple. The dealership provides excellent service, they are responsive and good at what they do.

Pamela Ripperda

Mar 23, 2015

I have a part failure on my new 4WD truck, and the service department was able to fix it and get me back on the road in less than two days.

Benny Dixon

Mar 21, 2015

The salesman was very helpful with the decision of my purchase.

Bobby Curtis

Mar 21, 2015

Ty King is a great Service Consultant. He stays on the vehicle is completed on time and correctly. The Service techs make sure to return the vehicle without any dirt or grease on it. El Dorado Chevrolet service department is the best.

stephen Kim

Mar 21, 2015

I don't wish to share 50 characters thank you very much so I am done now

Jerry Walth

Mar 20, 2015

Pete always treats me like I'm the only client he has....Great service

Roselyn Bowen

Mar 20, 2015

Had good service, I do not really do surveys, do not like them.

Angela Bouley

Mar 19, 2015

I'm so thankfulFor my service guy Ty King. He always makes sure my car is taken care of and very informative with what's going on and needed. The service dept at Eldarado Chevrolet is so kind and helpful. Thank you for such a great team. KeepUp the good work.

Claudia Porter

Mar 19, 2015

Good job, nice people. They were done right on time.

Constance Keehn

Mar 18, 2015

My experiences have been nothing but stellar---wow, the staff, especially Advisor, Anita Keehn, amazing!!!

Martha Shea

Mar 18, 2015

My first oil change on the new vehicle. The staff was outstanding and friendly. Could cut the wait time a little, but I cannot complain about the service.

Kelly

Mar 17, 2015

I had my Tahoe recently serviced at El Dorado. My service agent, Ty, was pleasant, helpful and efficient. The waiting area was clean and comfortable. I was especially impressed with the small home theater area where they will play your child's dvds to help keep the kiddos entertained during the wait. Very accommodating - great experience. Thank you!

Pat

Mar 17, 2015

The service dept "Ty" was very helpful and we feel you guy's turned over every stone to figure out an intermittant problem we had with our Malibu. Although the vehicle issue could not be duplicated, your Service Team went the extra mile for us and we woill definately visit you guys in the future.

Jason Welch

Mar 16, 2015

Top notch service from multiple sales associates who weren't worried about who got credit for the sale, but about the quality of my shopping experience.

Michael Mclain

Mar 16, 2015

I love being able to call and make an appointment and get my cars oil changed. They give you great customer service and do a great job.

Derek Medina

Mar 15, 2015

My car shopping experience was fast, easy, and worry free. Rick Guest was a friendly and hassle free salesman. Would definitely recommend him and this dealership.

Jason Oliver

Mar 13, 2015

Kevin and Tom were great to work with and they went to every option to get me out the door in the vehicle I wanted. They worked diligently on every aspect from vehicle options to financing making the process practically stress free!

Bart Lackey

Mar 12, 2015

Pete is the BEST! He's the reason I do business with El Dorado.

Harold Eldridge

Mar 12, 2015

I moved to the area 10 years ago. I had always driven GMC pickups and Yukon XL vehicles. I did not receive very good service from another dealer after I moved here. Several years ago I started using Eldorado's service department and Ty King was my rep. I purchased my last vehicle from Eldorado primarily because of Ty's service assistance. I am well informed and get great service because of Ty's personal attention. I have used the service and body shop numerous times and would not go elsewhere for service. Harold Eldridge, Melissa, TX.

Kirk Prestwood

Mar 12, 2015

I'm enjoying my car. Its wonderful. My car rides nice and smooth. I love the Luxury interior as well as the outside view of the car.

Roy Osborne

Mar 12, 2015

Just perfect............................................................

Amanda Rivers

Mar 11, 2015

Great service Anita was amazing I did not purchase my 2014 Camera there just service

David Eldredge

Mar 11, 2015

Chris in service was amazing as always. I said I needed my truck back quick if at all possible. Less than an hour later I see him in my office with my keys. He had brought me my truck after work was completed. Great guy doing a great job as always!

Dennis Bouley

Mar 11, 2015

Always a pleasent experience. I am always treated and made to feel important. I have purchased 5 vehicles from this dealership and will continue to do so.

Gregory Buck

Mar 11, 2015

John and The service department took very good care of me and my vehicle. I will definitely recommend El Dorado Chevy to anyone that is looking for a vehicle or need repairs done. Thank you for everything that you have.

Jerett Blair

Mar 10, 2015

Very satisfied customer. Everyone is as polite as can be and always follows up to make sure everything is taken care of.

Alecia Pike

Mar 8, 2015

They helped me quickly and efficiently. Very nice staff.

John Simmons

Mar 8, 2015

Friendly, car was ready at agreed upon time, informed of the process along the way.

Steve Mendel

Mar 7, 2015

First class friendly employees and great service technicians.

Danny Derden

Mar 6, 2015

Your service is always excellent. My wife and I feel like members of the family. Ty is always courteous and helpful and takes pains to go the extra mile.

Brent Eikmeier

Mar 5, 2015

overall I was very pleased with the services provided

Elizabeth Brown

Mar 5, 2015

I really appreciated the use of the loaner vehicle. My Service Advisor Anita is super to work with as she clearly explains any details I do not understand.

Lance Rickets

Mar 5, 2015

Thorough and Caring. Thank you for looking after my son's safety.

Namon Watkins

Mar 5, 2015

I had an excellence experience in my purchasing of a 2015 colorado truck, that includes sales, financing and service departments. I would definately recommend El Dorado dealership to friends and relatives!

George Barker

Mar 4, 2015

They were so great to work with and got me a great day and fast doing it

Richard Bowman

Mar 3, 2015

You did an excellent job listening to us and finding the car we were looking for at the right price point.

Constance Keehn

Feb 28, 2015

Anita Keehn is the best--she goes above and beyond--she goes the extra mile!!!

Nicholas Yunk

Feb 28, 2015

We were treated fairly and kept informed of steps that were being taken to insure that our return of our prior leased auto was handled to our satisfaction. Our salesman(Bobby Starks)did an excellent job of presenting possible alternatives for our new lease and was always available to meet with us.

David Murphree

Feb 27, 2015

My experience at Eldorado Chevrolet was very pleasant and timely even on a busy Saturday. My salesman Rick Guest was very helpful and got me in the right car. Thanks!

Kyle Hendrickson

Feb 27, 2015

My 2012 Equinox (still under warranty) was not starting properly. After jump starting it, I took it to Eldorado and they figured out I needed a new battery and replaced it as quick as possible. They did a wonderful job with great customer service.

Carrie Jones

Feb 26, 2015

Anita is the best there is! She is amazing to work with and I will always take my vehicle to Eldorado because of her. She is super sweet and makes sure you are 110% satisfied with your vehicle before leaving. Your dealership is lucky to have someone like her who cares about their customers.

Theresa White

Feb 26, 2015

Professional and very helpful with questions. Services not done unless actually needed.

Charles Oneil

Feb 24, 2015

Jason was great and made for an outstanding purchase experience. Thanks.

Kathy Moniza

Feb 21, 2015

Friendly service. Waiting area could use cleaning.

Brian Kennedy

Feb 20, 2015

Thanks for the helping us find our new Truck. Our sales rep was and service rep were great!!!

Nicole Correia

Feb 20, 2015

The staff have always been very helpful and pleasant. I recently moved from Bermuda and by far the quality of service and staff are excellent. I would not hesitate in referring your dealership.The only recommendation I have would be since my car ended up being in for 7 days, I would have liked to receive better communication updates on the status of the issue being looked at. I had to call to check. Other than that it was an excellent experience.

Vittorio Calabrese

Feb 20, 2015

As always ElDorado Chevy was great. We came in for a recall, we were in and out.

Heather Luster

Feb 19, 2015

I purchased my car pre-owned at another dealership, they aren't a Chevrolet dealership however they are gm. When j first started having trouble with my car I took it to them repeatedly. They would always tell me that 'they couldn't find a problem' or they didn't know much about chevys' even after showing them video of the exact problem. I took my car to Eldorado Chevrolet one time and Chris went above and beyond to get the problem fixed for me. Even got me a loaner. Now my car is running great and I haven't experienced any problems.

Jesus Carmona Morales

Feb 19, 2015

The people there were very nice and generous, they done there best to give the best deal they could possibly give me and as my budget I told them I could only spend so much and they really helped me through that. I would definitely recommend a family member or friend to eldorado chevrolet cause they help you in any kind of way they can, and as for Bobby stark he helped me through everything as for getting usto the truck on the buttons like what was this for and how it works when you do this and also helping me make an account for onstar. Thanks again and god bless my friends of eldorado chevrolet. -Mark Anthony Carmona

Joseph Loker

Feb 19, 2015

Great location!Great service ! Great knowledgeable staff!

Melissa

Feb 19, 2015

Chris is always so great. He goes out of his way to get me taken care of in a timely manner. I love this service center.

Ricky Willis

Feb 19, 2015

The entire staff at El Dorado Chevrolet did a great job in all phases of the purchase of my new truck from assisting me with selecting a model to fit my needs to negotiating a fair price for my trade in to arranging financing to closing the deal and getting all my paperwork done in a quick timely manner. The make ready detail department did a great job also, having my truck looking sharp and ready to drive out in a timely manner. I will definitely recommend to all my friends and family to make El Dorado Chevrolet their first choice on purchasing their next vehicle. A bigh Thank You to the entire El Dorado Chevrolet family.

James Moses

Feb 18, 2015

I have been in TX. for 8 yrs. and have bought vehicles only at El Dorado Chevy. I have had them serviced at El dorado. At know time have I ever not been happy with any of my service both in sales and service. JIM Moses.

Dallas Ervin

Feb 14, 2015

I took my vehicle in for an annual inspection. The service department was nice enough to put water in the windshield washer, which I knew was low because the washer fluid low light had come on earlier that morning. I stopped at a supermarket on the way home to purchase a bottle of washer fluid. When I got home and started to refill the reservoir I noticed that it had already been filled. I then replaced my windshield wipers as planned and tried the windshield washer to ensure the blades were working as expected. When I exited the vehicle I noticed water leaking on the pavement. Upon further inspection I noticed the windshield washer hose was disconnected. I reconnected the hose and the front was good. I knew the rear windshield washer was not working, but assumed it was because of the low washer fluid. It was still not working so I crawled under the rear of the vehicle and noticed that the washer hose to the rear wiper was also disconnected. Bottom line: It would have been nice if the service department would have checked the windshield washer to ensure they were working.

Justin

Feb 11, 2015

I was looking at buying a new truck and called Tom Bean to help me locate the perfect truck for me. He was able to find one that met all of my requirements. He then explained all of the features of the new truck. After deciding i'd like to buy the truck we sat down and went over all of the incentives and trade values. Very helpful and he saved me the most money in every area he could. I was more than satisfied with my experience. Everyone at the dealership was courteous and it was a great experience. No buyers remorse here! Great team and dealership!

Christy Ferguson

Feb 10, 2015

I brought my car in for an oil change. Not only did they change my oil, but I got a sparkling clean car as well. It was nice and dirty when I dropped it off also so that was a very nice surprise!

Rebecca Connor

Feb 10, 2015

Very clean car after normal, service maintenance was done. Very easy to make an appt; dealer contacted me when Onstar notified them that the service was due.

Steven Babbitt

Feb 9, 2015

They have always treated me with respect and have always taken good care of my cares.

Courtney Carter

Feb 7, 2015

David Perry was amazing, he did everything he could to make sure I got the vehicle I wanted

Bryan Pullen

Feb 6, 2015

Just shopping for a car when we stopped by and found just what we wanted. Felt very comfortable

Bobby Curtis

Feb 5, 2015

Ty King is an excellent Service Consultant. He makes sure your vehicle is serviced promptly and that the job is done right.El Dorado Chevrolet Service Department is second to none.

Mazdamom01

Sep 26, 2014

I love this place. I have never had any issues with them. Robbie in service and John and Tom in collision made me feel at ease knowing my car would be taken care of. John made sure my car was towed back to McKinney after I was hit in Lewisville and from there, Tom made sure my car was taken care of. they are the BEST!

ChristynCarriere

Feb 28, 2014

Edward, Robbie and Shaun were both fantastic. They negotiated with me and found me the car that I wanted and had it brought here for me. After the initial purchase of the car, there was an issue where the previous dealer's sticker was. I brought it to them and they took care of it and fixed it for me. They also dealt with my parents, who I brought with me, and they are hard customers! Their service and salesmanship was impeccable! I would ABSOLUTELY reccommend this dealership to anyone!

QSE4

Feb 22, 2014

Edward was very nice, explained the vehicle--very knowledgeable, and they were willing to listen and try to help us.Tommy was nice and very knowledgeable on the finance end, and he explained all the details. Wish vehicle was even cheaper, but understand they do have to make some money. Detailing and extra work was very good. But they were willing to work with us, and think they gave us a good deal.My wife loves the Mazda CX-5 so far. Still adjusting to all the bells/whistles, and probably going to be awhile. It drives wonderful and comfortable; several compliments on it. Would have liked some options that other SUVS have: back to raise with motion but raises easily; back seats to be able to recline like front seats, etc. Only had a week.....but Very Satisfied at this time!

pamknudsen

Dec 17, 2013

The sales lady was spectacular. She was very informed about the automobiles-- able to answer all of our questions. The manager was very helpful as well. It was a great experience. This is my second Mazda purchase from El Dorado. It is a great dealership. The service department is excellent as well.

Radsaph12

Nov 22, 2013

I called asking to see if they could find me a car to get me out of my car which I had a good amount of negative equity.I spoke with Shawn he said he would do his best and he did. The Team was able to get me out of my car and into a new Mazda 3 with a reasonable payment. Finance worked hard to get me a great rate and I was treated with respect and dignity.I am very happy with my new Mazda 3 it has great fuel economy and is fun to drive.

sburnell51863

Nov 11, 2013

Email I received almost 2 weeks after asking for a simple email telling me what sets them apart from their competition (since they were one of the front runners with Ford Escape Titanium). Incidentally, I was told I would receive an email the next day...Dear Scott,I just wanted to say thanks again for giving me the opportunity for your business here at El Dorado Motors. I understand that we were working with you on a Mazda CX-5, but we were not able to earn your business this time. However, moving forward, I wanted to assure you that if you were to need anything in the future, I am still here to help. If any questions or concerns should arise, please feel free to contact me as I would be more than happy to assist you down the road.Sincerely,Edward Ruiz P.S. If you know of anyone who is looking for a New or Pre-Owned vehicle, please give them my phone number, (972) 569-0101, and have them give me a call directly. My response...Thanks for the email, but quite frankly I am disappointed. When we last spoke on the phone at 3:00 pm on the 28th of October, I had told you that I was at a decision crossroads on 3 vehicles and wanted you to sell me on buying a vehicle from you over the other 2 cars. You told me that while you were unable to do it that day you would the next without question.I waited for something from you that never came. That actually made my decision easier as it narrowed the vehicles to 2...unfortunately your vehicle was originally one of my favorites, but your lack of follow through told me the one thing I needed to know...my business was not as important to you as you initially led me to believe. I actually purchased a new 2014 Ford Escape Titanium fully loaded from Sam Pack's 5-Star Ford in Plano from a sales person that went out of his way to demonstrate why they were the right choice...bar none.FYI, we will not be referring business to El Dorado Mazda in McKinney for this very reason, and instead all referrals will go to Sam Packs's 5-Star Ford and Corey White.I have yet to receive a response to my email, even though I included Shaun Schell, the Sales Manager in the distribution list.

Mramirez67

Oct 15, 2013

Our salesman David Sparling was super informative and helpful. He made our decision of purchasing our new vehicle that same day very easy and stress free.Even though we knew what vehicle we wanted and we had researched it, he pointed out many of the extras and accessories of the vehicle. He made sure that by the time we left the dealership with our new vehicle my daughter's phone was paired to the bluetooth and he explained and showed her how many of the extras worked.

TW73

Oct 8, 2013

Worst car buying experience ever!Seriously. I bought several cars in my life, both in the US and abroad and although it wasn't always quick an easy, generally it was a good experience. All until I came to Eldorado Mazda. Talk about negative experience - you get it all here: bait and switch, rudeness, not returned phone calls, etc. They don't even bother being nice to you until you sign the deal.To the details. When we first arrived to look at the car, we were greeted by Mr. Kilpatrick, who showed us few cars and took us out for a test drive, which was quite nice and informative. Although we liked the car, we didn't come to an agreement on price and left. Next morning I received a new lease quote from the sales manager and e-mailed him and Mr. Kilpatrick back agreeing to the new offer. In my return e-mail I spelled out all conditions, such as mileage, payments, etc. Upon arrival to the dealership, me and Mr. Kilpatrick looked the offer once again, initialed it and went to proceed with the paperwork. However, when I looked at the contract, it was quite different. When asked why the contract has changed, I was told that original offer was a mistake. Well, said I, then I wouldn't sign it, the deal is off. To which Mr. Kilpatrick replied that I knew about the mistake all along and intentionally kept silent to trick them into the deal. I believe, if parties do not agree on a contract, they just don't do business, its that simple. But accusing your customer of lying, especially after you initialed your own offer does not look like a very good idea to me. At this point Mr. Kilpatrick left me to resolve the problem with the finance manager. After all, the contract was signed on the conditions promised before.This is not the end of story though. It took multiple phone calls and quite a bit of my time to ensure timely payoff for my old car and to get the license plates from the dealership. Honestly, I was so tired of them, I wasn't going to bother writing a review, but the license plates issue was the last drop. I e-mailed and called them multiple times with no response just to finally find out that the license plates and registration arrived to the dealership a couple of weeks ago and were just sitting there. Nobody bothered to let me know, just the same way they never bothered to make the car purchase pleasant to the customer.

andrewbf

Sep 13, 2013

Edward really helped me buy the right car at a good price. He was patient when I seemed indecisive and represented me well to his management.

Jess04

Oct 9, 2012

My car is still under warranty I bought the 2 yr 100,000 miles well I've gone 15,000 miles an its October an I bought it in February so nowhere close to the warranty being out. The transmission is having trouble it's slipping that's what I took the car in for when I called I said there is not a light on when I took it in I said there is not a light on. When they called to tell me there diagnosis they said that the right strut is bent, it needed new tires, and an alignment an that would fix my transmission problems. I called a mechanic at another dealership that works on transmissions an he said there is no way that the tires are affecting the transmission take the tires off the transmission is still gonna run the same. I then called to place a complaint with the manager who was very rude, yelled at me kept interrupting me would not let me talk or get a word in edge wise. I would not take another car there to be serviced or buy another from there.

katbuyer

Apr 14, 2012

After being asked for information such as interest rate, the sales person did not know what it was and had to go back and ask. Seemed to lose interest in the sale as questions were asked (Jonthan) and Eric (one of the managers) on our way out, all he had to say was ...guess we could not get close enough. No one said come back, sorry we could not get closer or anything. Rude, rude people. Heard comments made by staff about other customers. Would never go back there and will tell everyone I know not to go there. There are a lot more Mazda dealerships in this are and this one left a very bad taste in my mouth along with the others with me. Oh, and once Jonathan was told these terms were not going to work, his comment was OH and walked away. Crappy dealership.

Alison.C

May 23, 2011

The speed in which the serviced my car was incredible. I was in and out faster than I had ever expected. They completed the work in the time frame they stated to me! Thanks for not being pushy as well! I dread going to some places because they are so pushy to get you to buy extras.

xxxxxxx

Mar 24, 2011

Every trick in the book from this sales team. I was lied to so many times during my encounter with this dealership. They even pulled the "checking your credit because of the Patriot Act" -- I had my own financing so it was NOT required. Lies, lies, lies. No concept of professionalism.

VictorK

Jan 6, 2011

I recently leased a Mazda 3 and I'm not happy with this place. I am not coming back for service or anything else. I also removed their sticker from my car as soon as I got home to avoid helping them with free publicity.I got a very good deal and they didn't scam me, but - I am a very well informed buyer, you can't scam me, period. Other than that - they didn't "sell" me the car, I bought it from them, despite them. I knew exactly which car I wanted, called before going and liked it, but the salesman Robert was terrible, short and rude; a few times he showed how frustrated he was, as if he really hated his job. The 2 sales managers were also pretty bad, one mistreating Robert in front of me as if that would make me feel better? And the other one, completely disengaged, as if he couldn't care less if you are there or not. Another sales person that helped me at the end of the transaction was nice, but completely clueless. The finance manager was very short and somehow rude as well. Honestly, If it wasn't that I wanted that car and I wouldn't find a similar unit anywhere else, I would have told them to shove it up their ***My previous car buying experiences were at Subaru dealers (Subaru of Plano and Sewell Subaru) and boy, is there a difference!! Next time I hope to buy a Subaru again.

sedryn

Oct 9, 2010

Cleaned us out on a lease. Being inexperienced we were bamboozled into a 4 year lease with 3k down on a $35k Vehicle. Ended up being locked into a $600 payment. Do the math. That's almost $30k paid for the lease. Partially my fault for being an idiot. But I wont be fooled a second time. I hope others read this and are careful.

Yuppers213

Aug 17, 2009

This is the worst dealership I have ever been to. Not only did they accuse me of lying about their misprinted ad, but when I came back to buy a vehicle they were so rude and disrespectful that I ended up walking out. We agreed to a price over the phone and when I came in that was not the price I was offered. I negotiated it down some and then told them I needed a few minutes to make some phone calls and make sure I was doing the right thing and getting a good deal, as this was my first time buying a car. The sales manager kept trying to bully me into the deal and actually told me that if I didn't think it was a good deal that I could go to another dealership. So I did. I went to Hiley Mazda of Arlington, was treated respectfully, and bought a nicer car for the same price. I will never go back to this dealership.