Elite Auto Sales of Orlando reviews

Rebecca Krasowski

May 12, 2021

They were willing to work a cash out the door price prior to me seeing the car of 13k out the door cash. Upon getting there the service was astounding. I completely planned to leave with this (what I thought was as advertised) on their website. But it's all just a mask they put on to sell cars. They advertise cars with "no damage", but after driving an hour from Sanford, test driving the car, and REALLY looking it over, come to find out there isn't just a couple dents and some scratches to the paint, but some more extensive damage to the undercarriage on the right front passenger tire. Now...generally, most people wouldn't think to look there. I guess they thought they could get away with it. I may be a female but I'm not naive. Come on guys. Do better. Stop trying to unload mis-advertised cars and they will sell even quicker and you won't get any more poor reviews as I do see this isn't the first time. They threatened to also leave me a bad review, and they are welcome to. But you guys can really do better than this for your customers and at least advertise correctly.. Thanks for you time.

HBK Chesco

Sep 18, 2021

I recently bought a bmw from here and I would absolutely recommend coming to buy a used car from here. Very straight forward about everything

Luz Bencon

Sep 18, 2021

Amazing customer service. Great help with everything I needed.

Erika W.

May 22, 2021

First, I need to start by saying this review is roughly a month late. However, a car is a big decision & time should be spent before leaving feedback. With that said, our purchase experience was great (including the car itself) & I can't say enough good things about E.A.S.! The service is exceptional with 0 pressure (which is a huge deal if your used to going to various car lots used or new). We dealt with Johanna specifically & she was A-MAZING! Our situation was unique in that we needed to purchase in a tight time frame. Having space & time to test several cars in one day & take our time was necessary. (usually, we research & whittle down months in advance before committing) The entire staff was great & most patient as we narrowed down our decision & found what we needed. They have late-model vehicles at fair pricing & do their very best to make sure you're taken care of. I can't thank everyone at Elite enough, esp. Johanna for their kindness, help, patience & transparency (did I mention their listings can also be found on carfax & in our case we had a 30-day warranty? - (pretty much unheard of anymore))! A+++

Gloria Pacheco

Jul 13, 2021

Unfortunately poor communication in this place. They tell you what you want to hear and then don't keep their word. The don't communicate with each other and leave their sales person Anthony to resolve who has poor customer services. It was more important for him to put you down and prove his point then service recovery