Eric von Schledorn Saukville reviews

suburban

May 6, 2016

I was trading in 2 vehicles with title problems and Chris directed traffic got me thru itAlso had some grant money and he filed that paper work with meHe knew product inside out and that gave me a lot of confidence as my last suburban was 10 years oldand obviously a lot of changes took placeHe was very patient on orientation no rushing and said if I needed help come back any timeGood feeling when I was done Just as a side Chris F in service has always been the same for me so good job guys

james stange

May 3, 2016

ne ave been treated any better.they listened to what i was looking for and put me in the auto that fit my needs.everyone treated you with respect from our salesperson to finance to management.kent our salesperson was very good i will say excellent

K teacher

Apr 25, 2016

We have never leased a vehicle before. Clyde Graef made it a great experience and my husband will be back in the future for a truck . Everyone was very friendly.

Conecrusher

Apr 24, 2016

Our recent purchase here is now the 4th vehicle we've either purchased or leased from EVS over the past 10 years. As always, the sales and delivery team ,led by Randy Mickelson, did an outstanding job. Randy is very knowledgable about the vehicles he sells, and worked hard to find us just the right combination we were looking for. The delivery process was efficient and quick, yet personable and enjoyable. Thanks to Eric Von Schledorn, who sets the right kind of leadership example for all to follow. We'll be back next year for our next purchase!

newcar4278

Jan 26, 2016

After undergoing a bad experience with another dealership, I contacted Steve at EVS to look for a better outcome with my purchasing needs. He found the exact vehicle I wanted, and I drove down that night to get it. He was very friendly, understanding with my dilemma, and more than willing to help me.

James Russell

Jan 3, 2016

prompt and quality service.prompt and quality service

Richiek

Jan 2, 2016

Apparently scheduling an appointment to look at a car doesn't actually make it an appointment. Drove 2 hours for my "appointment" to look at a truck, Got here and was told by the guy that told me to set up an appointment, that it's first come first serve and that someone's already test driving and possibly purchasing the truck. So waited over half an hour with the seller, Steve Puleo, coming to us asking if we wanted to look at the truck now because he doesn't know if it's sold, not even apologizing to us. Truck ended up sold, at the end of the day we drove 2 hours with cash for the truck we planned to buy, and Steve knew it himself, So my ratings would be 0 stars, Take your business elsewhere if you want real people skills and a trusted seller that's going to be straight forward to you about buying money on a car. Don't make this mistake. Steve Puleo is a lowlife xxxx with no people skills that can't even make eye contact with his crossed eyed or let anyone know when they setup an appointment with him. Manager himself was no help and wouldn't come over Till truck was sold.

SumPay

Jan 2, 2016

This January I traveled two hours to pick up a 2005 Chevy Silverado. I made calls, and emails throughout the week prior to driving up to get the truck. INCLUDING calling 2 hours prior to showing up. However the moment we step in we are informed that an individual had stopped by to test drive 5 minutes earlier! ONLY then does the salesman tell us that it is a first come first serve deal. NEVER once did he mention the first come first serve policy until the moment we stepped into the dealership. This dealership hides from their customers. Also to prove this statement, we asked if we could talk to the manager and after waiting AN HOUR the manager comes and tells us that the car has sold. They never once apologized, never once told us that they double booked the appointment, this dealership treats their customers poorly. DO NOT BUY FROM!

Ira Broyles

Dec 29, 2015

Great experience, car was serviced quickly was done when they said it would be. The EVS service representative was very courteous and helpful.I would recommend this dealership to my friends, and already have done so.

Kevin Kirst

Dec 21, 2015

Mechanic made sure everything was taken care of and corrected.

Larry Huiras

Dec 21, 2015

Thanks for the great customer service and pleasant experience

Thomas Keister

Dec 15, 2015

Have always been pleased with the service at EVS Saukville

James Johnson

Dec 14, 2015

Took car in for oil change and tire rotation (tires purchasedat EVS). Also had cooling system flushed. EVS also washedmy car!

Jane Paulus

Dec 13, 2015

Everything was done to perfection. There were no errors.

Wendy Kasten

Dec 11, 2015

I had a wonderful experience at this particular dealership. My salesperson Chris VonSchledorn was extremely knowledgeable about the electronics in the car. He spent 90 minutes with me reviewing every aspect of the vehicle. The vehicle is very complicated and he made it seem relatively easy to operate the electronics.

Barry Moravec

Dec 3, 2015

Randy Mickelson is a very good salesman. We lives 2 hours from the dealership and I was hesitant to buy from a dealer not in our area. However, Randy was very polite and easy to work with over the phone. We were pressed for time the day we picked up the vehicle and when we arrived he had everything ready to go. He explained all the vehicles features before we left and helped us get set up with OnStar. We were very pleased with the sale and the vehicle.

Alan Mcgivern

Nov 23, 2015

Chris is service was professional, pleasant and accurate in his delivery time.

Deanna Shaver

Nov 23, 2015

Randy from the service department went above and beyond to take care of my car. He was also very accommodating when my tight work schedule limited me for when I could bring my car in and pick it up. I really appreciated how Randy let me bring my car in and got me a loaner late Friday night when they couldn't even start working on it until Monday because he said he didn't feel safe with me driving it until then. The little gestures like this show how much Randy really cares about the customer. Thank you for everything!

Blaine Burczyk

Nov 20, 2015

They did a nice job in a timely manner. The place was clean and quiet.

Roger Cross

Nov 19, 2015

The service department always will listen and are quick to honor your appointment time. I believe they do a great job!

Donna Knabe

Nov 18, 2015

I was well taken care of. A loaner was provided for me. My quote for tires was good.

John Beimborn

Nov 17, 2015

They did great they fixed the issue right away and in a timely manner!

Mike Umhoefer

Nov 5, 2015

I received excellent customer service by Chris in the service department. I took my suburban in for an oil change and Chris noticed a few major things that needed to be repaired. These were all covered under warranty. My vehicle was fixed sooner than expected and they also had the vehicle washed. Chris was excellent to work with and answered all my questions and concerns.

Charles Blanchard

Oct 24, 2015

VERY PROFESSINAL AND THOROUGH ETC.,ETC.,ETC.,ETC.,

Lisa S.

Oct 24, 2015

I have trusted EVS for years. They give honest suggestions, reasonable prices and have never pushed me to get something done that I don't need. I also love the fresh cookies and selection of complimentary beverages like coffee and water that they offer when I wait.

Gene Thomas

Oct 23, 2015

Good service and was done in a very timely fashion.

Larry Moldenhauer

Oct 16, 2015

My appointment was for routine service but my Service Mgr. Chris went above and beyond. Thank you!

Jay Johnson

Oct 9, 2015

As usual, the service was outstanding. From promptly beginning the work to returning my vehicle, clean, in a very short amount of time. The service we received in the past was a major reason we continue to buy our vehicles from this dealership. Job well done, thanks!

Stephanie

Oct 5, 2015

I bought a car from EVS in July and just brought it in for an oil change. Everyone that I have come across at the dealership in the buying and now service processes have been friendly and helpful. Love the comfortable customer lounge to wait out the service and that they vacuumed and washed my car after the service.

Robert Tanner

Sep 22, 2015

EXCELLENT SERVICE THE PEOPLE AND FACILITIES ARE TOP KNOTCH

Andrew Dettro

Sep 8, 2015

Very accommodating staff. Happy with the service.

James

Sep 3, 2015

What I thought was going to be my first great experience turned out to be my worst,I bought a car that I was shown on the inspection report to only need tires (3 which were worn down to the bars) and brakes.i asked what if there is something else wrong with it and the sales person said the inspection report was my "guarantee",after having the brakes done my mechanic made me aware of a howling noise at high speeds but I was told the noise was due to the uneven and badly worn tires by the salesmen Then I had the tires done but still had the noise, so I took it back to the tires place to double check the balancing,still noisy,so I contacted the salesmen which gave me the run around for a week or so,then I went to a mechanic who in turn sent me to Jaguar for a better idea of the problem who said the repairs would cost me over 1600$ then I talked the service manager at EVS who told me to come out(over an hour drive) only to be told they would confirm what jaguar said but may not do anything more. Would you buy a car from these guys? I would not,find another dealer and get everything in writing.

Jeanne Mayer

Aug 19, 2015

I'm not very good at remembering to get the routine work done on my car (ie oil changes). I like the service reminders EVS sends me.

Craig Bruening

Aug 18, 2015

I made an appointment for a Saturday oil change and nitro tire adjustment. When I came in Randy greeted me and asked if I was going to wait or want a call when vehicle was done. I was getting ready for vacation so I said call me. I also asked if they could replace interior air filter and he said sure. He called and told me car was ready to go and when I got there they even had it washed. Everything I wanted done was complete and when I took the car on vacation had no worries.

Ronald Giese

Aug 16, 2015

When I pick up my car I would appreciate it if the service writer or someone would explain the charges on my bill !

Sharon C

Aug 14, 2015

I appreciated that they wanted to further investigate an issue that I reported when I brought the car in for a scheduled oil change. They respected my time and provided me with a loaned vehicle for the remainder of the day.

David Or Yvonne Martin

Aug 13, 2015

Excellent personnel & service! THANKS! Dave Martin

Blaine Burczyk

Aug 8, 2015

Service was great. People were awesome. Would have been 100% but once again when they washed the car, it basically came out dirtier. One time it came back smelling swampy, another time like sewage. Might be the water or maybe I should just ask not to have car washed.

Bradd Mosal

Aug 4, 2015

What should have been a 15 minute wait turned into over an hour but I understood the circumstances.

Meredith Gamblin

Jul 23, 2015

Accommodating, helpful. It was a pleasant experience

Robert Kortsch

Jul 23, 2015

Rediculous noise due te lifts in the reception area .

Gene Thomas

Jul 16, 2015

Again great service on a timely basis. The service manager does an excellent job.

cyrken

Jul 14, 2015

Buying process over the internet was made very painless and quite efficient. Mike Stark in Sales and Carlos in the Finance department handled everything with customer service and professionalism as a priority.

Kevin Kellner

Jul 14, 2015

Randy Mickelson was extremely professional in all of our interactions. I came in looking for a late model used car, convinced that would be the best "value". Randy was very helpful finding the features I was looking for at the price point I asked for. I ended up with a new vehicle with the features I wanted, thanks to the June Bonus Tag event! Great car, great value and an excellent experience with everyone I encountered at the dealership.

Ronald Giese

Jul 12, 2015

I was able to talk to the mechanic before he started working on my car. Having been in the service and repair industry myself, it was most helpful if I could talk to the costumer to find out what was going on from him personally.

Richard Hornblad

Jul 7, 2015

We have two vehicles regularly serviced at Eric VonSchledorn. Even though we live 25 miles away we wouldn't go anywhere else. The staff is friendly and courteous. We have not been disappointed with any aspect of sales or service.

Ronald Vollmer

Jul 3, 2015

It was a good experience. Efficient and timely. The only annoying part is this survey.

Lawrence Cohodes

Jun 30, 2015

I was met with a friendly smile and was handled immediately by Chris in service.The work was completed on time and I was kept aware of everything that was going on during my time spent waiting.

jkando

Jun 22, 2015

Employees were attentive, and reacted promptly to service needs. I was kept advised of work in progress and all required work was completed on time. In addition a required service update was preformed without a delay while I waited.

Steven Footit

Jun 17, 2015

I have been going to this dealer enough to trust what they have to say. I wonder about if I could get a better deal on bigger repairs at a small mechanic shop but that does not out way the secure feeling of EVS backing their work.

William Leininger

Jun 9, 2015

The service was great quick and fixed the problem right away. They even washed my car thanks.

dancemom

Jun 9, 2015

I went there for a Honda air conditioning fix, they ran out to get the part and they even offered to get me a car to use for the day. They returned my car fixed and per price quoted and washed!

Ron Bunkoske

May 28, 2015

Oil change was changed. Asked if they could wipe off bottom of chassis/frame to prevent any residual oil from dripping onto my garage floor after I bring my vehicle home,they did. No oil on my garage floor!

Debbie Luiser

May 24, 2015

Prompt respnse and Great service as always. Mike in service department is an asset to EVS

Sue Lorenz

May 14, 2015

The service and team are great. Always comfortable there.

Lawrence Haasch

May 13, 2015

The staff is very friendly and polite. A very clean sitting room and a great cup of coffee while you wait. I always go to the show room and the sales people are very nice to you. Definitely would recommend bringing your car there for service.

Steven F.

May 12, 2015

The people are friendly to interact with. I also have come to trust them to let me know when my vehicle is due for certain services I would not normally keep track of.

Grif

May 7, 2015

First rate dealing with Sales getting me the truck that I wanted.. Return to order additional keys and parts department was very friendly and helpful.

Jeanne Mayer

May 6, 2015

They told me I had an open recall on my car and fixed it as well. Also told me my wiper blades were not looking good (which I had planned to mention but forgot). They gave me options, which I like. Not just "this needs to be done" and they choose.

Gene Thomas

May 2, 2015

Good service and very friendly service people. Service on vehicle excellent.

Caddyman

May 1, 2015

2014 Cadillac SRX to have tires rotated, the service advisor, Chris Foat was very friendly knowledgeable and professional and expedited my needs quickly I was in and out in no time.

chezy

Apr 30, 2015

Friendly service personel, and very helpfull in making decision on service options and cost considerations . Also , prompt service delivery and able to obtain timely appointments.

ljschoonhoven

Apr 30, 2015

I have not purchased my Chevy from this dealer, but back home from Chicago. I can however rate the service of this dealer and I think they are excellent. They are quick, never try to up sell you by saying this and that need replacing and always willing to answer your questions honestly. I trust them and glad they are near my home away from home.

Kurt Colburn

Apr 28, 2015

Had to bring in my vehicle after hours because of a fuel leak in the gas line. I didn't have an appointment for the next morning but the service department worked me in the schedule. Even though it was thought that I wouldn't receive my vehicle back till the next day, they got it done the same day so I didn't have to miss any work or use a loaner. Very much appreciated that the service department was able to help me out. I ALWAYS receive great service any time it is needed.

Robert Feutz

Apr 23, 2015

BEST DEALERSHIP I HAVE EVER DONE BUSINESS WITH. A REAL GREAT FAMILY TO KNOW AND WORK WITH.

LOVECARS

Apr 22, 2015

Randy Schuler was exceptionally efficient, helpful and friendly! All the work done on our car was exceptional regarding service and detailing. Also appreciated the friendliness and smile when checking out paying the bill. Dave Martin

Randy

Apr 18, 2015

Chris has been great to work with in person and on the phone. I was a little disappointed that my truck was not washed this time when I picked it up after service hours, since it was in the past.

BuckyIV

Apr 17, 2015

If I have an issue with my car, they get me into the service dept. on my scheduled terms. They are friendly, accurate, and I can't imagine going anywhere else to take my cars for service.

Drennen2012

Apr 16, 2015

Had to get a recall wire harness installed on my 2012 Corvette GS. They had me in and out in about an hour. They always offer a free rental car if it takes longer.

Patrick Mccarthy

Apr 15, 2015

The best car-buying experience I have ever had. Terry Flaherty and everyone else that I dealt with were superb professionals and conducted themselves with the utmost honesty and integrity.

Sara Z.

Apr 9, 2015

While at your dealership for an oil change I was accompanied by my 3 small children ages 3-7. Although we bring several things to keep us busy for the 45 min - hour it takes to complete the service, I appreciate your hospitality while we are there. The kids look forward to fresh, warm, chocolate chips cookies and a water too! Being able to change the channel while we are in the waiting room on the TV to something more appropriate for little years is appreciated as well. Thanks for taking care of us while we wait! Chris is always a pleasure to work with upon arrival as well.

James Russell

Apr 4, 2015

My new Stingray received its first oil change. Very good work by the technicians, thxJim Russell, Redvet1

Cara Turkowski

Apr 3, 2015

I had the pleasure of working with Chris von Schledorn and he was an absolute joy to work with! He was extremely knowledgeable and very helpful. He was patient and went over everything with me from start to finish. I was very impressed by his customer service, you could tell he has a passion for helping others. I highly recommend EVS to my friends, family, and co-workers looking for their next car. I look forward to buying many more cars from EVS!

Patricia Bley

Apr 3, 2015

Kent Jeffers was very helpful took care of everything soI had less to do

Jay Huibregtse

Apr 2, 2015

Very great service and promptness , would recommend them.

Deitra Mcfadden

Apr 1, 2015

I love the dealership in Saukville. Everyone is polite and attentive. I am really glad I choose that dealership to purchase and service my Terrain!

Valerie Stabenow

Mar 26, 2015

These are professionals, selling cars professionally. They dress well and know their car facts and figures. Phone calls and emails are returned in a timely manner. They truly go the 'extra mile'!We could have bought locally, but decided to travel to Saukville on the recommendation of an acquaintance. We're glad we did!

Jim Tennessen

Mar 17, 2015

EVS-Saukville's service was, as usual, helpful and friendly. They got the requested service procedures finished in a timely manner. Their waiting area was clean and comfortable. I wouldn't hesitate to use their facilities again.

Karen Bohachek

Mar 17, 2015

Always friendly and helpful. I also received a call when my car was ready for pickup. I always am able to get a ride into work by one of the employees and I so much appreciate finding my car has been washed when I arrive for pickup.

Barbara Neal

Mar 16, 2015

The service dept at EVS Saukville, especially Mike are always friendly, accomodating and efficient.

Mary Johnson

Mar 12, 2015

The entire experience with the sales representative and other staff were courteous and respectful which made for a comfortable relationship to meet my needs. The entire process was fantastic from the beginning of searching and the end of purchasing the Cadillic of my dreams. The sales representative was helpful by getting the best price and getting to know all the components of the care before leaving the lot. He has also taken the time to contact me to ensure I'm pleased and checking to see if I need help in using all features of my new car.I am totally pleased and have recommended this dealership to a few friends that love my care.

Steven Sommers

Mar 11, 2015

I liked that I was able to schedule this online, received a ride to work and had truck waiting for me when I finished work.

Lawrence Cohodes

Mar 10, 2015

The friendly staff and knowledge were very helpful in my decision to continue using the dealership.

Matthew Reiland

Mar 7, 2015

Had a problem with my 2013 Volt (No heat, middle of the winter, 3rd time :<) Called around to see if they could get it in, other dealers said next week sometime, EVS said they would help out and they did. The took the time to work with the GM Engineers to track down the problem. Hopefully it won't resurface. Clean modern dealership inside. Beautiful row of C7 Vettes when driving into service.

Paul Anderson

Feb 24, 2015

Service has been very good. I can get an appointment within a day or two, and the service is completed quickly.

Mary Mayer

Feb 19, 2015

I was very pleased with the service personnel. I had called Randy ahead of time and he was instrumental in analyzing the current issues with my vehicle and how best to solve any problems. I was on my way quickly. I would highly recommend your service dept.

Mark Kanneberg

Feb 5, 2015

Wonderful sales staff!!! Not the 1st vehicle we have bought from Eric von Schledorn. I would recommend this dealership as one of the best in the area.

Curtis Rode

Feb 4, 2015

My wife and I are old people (85 & 87) and we feel we were treated with respect and dignity by the youngest salesman on the floor. We feel we got a good deal; within our parameters by researching the purchase on the internet as to the sale price and the trade-in on the 2014 XTS

Gene Thomas

Jan 31, 2015

Mike E was very helpful ands friendly at the visit. He had my maintenance set up and done on a very timely basis.

Richard Bremmer

Jan 29, 2015

The service was accurate, timely and affordable. Thank you Service Department!!!!!!DO NOT SHARE MY PHONE NUMBER!!!

Michael

Jan 24, 2015

Awesome dealer and very friendly! No problems at all. Very straight forward.

Barbara Neal

Jan 23, 2015

I use this dealership regularly, Mike is amazing in accomodating customers needs.

Mary Mayer

Jan 13, 2015

I had "unknown" problems when I came in and Randy and the service staff figured it out and were able to fix it so I could leave with confidence.

Bill Burrows

Jan 9, 2015

I obtained service quickly without an appointment. Unfortunately My vehicle stopped leaking power steering fluid and they were unable to find the source.

Thomas Andreshak

Jan 8, 2015

Everything when smooth and fast. People where great too.

Charles Carrier

Jan 7, 2015

Great experience. They got me in for service on very short notice and did the work in a timely manner.

Jeanne Mayer

Dec 30, 2014

I like that I can always get a Saturday morning appointment and I'm out before lunch. The last appointment, I did have to wait over 5 minutes outside before someone opened the overhead door to let me drive in. The gentleman who assisted me explained that they were short handed (I know that can happen) and he was one of the mechanics just helping out. Went smooth from there.

Casey Stark

Dec 29, 2014

Took care of my issue the first time. Highly recommend for most auto repair needs.

Debbie Luisier

Dec 29, 2014

great service as usual!!! Prompt service and Mike Eernissee is great to work with!

Theresa Hoeke

Dec 22, 2014

Awesome!!! Best experience I have had servicing my vehicle.

Christine Selley

Dec 20, 2014

I have dealt with EVS for 20 years. I have always been more than satisfied with their service and I continue to buy my vehicles there. They have always taken very good care of me. Rich Smith and Kent Jeffers do an exceptional job!

Gene Thomas

Dec 13, 2014

the service is always outstanding and the vehicle continues to run well.

Rita Noll

Dec 12, 2014

I was pleased that the service to my car was started immediately , it was completed whin an hour.

Diana Zimmerman

Dec 10, 2014

Awesome and knowledgeable customer service. I have been taking my 2011 Avalanche there for service since it was new.

Jeffrey Schroeder

Dec 10, 2014

Excellent people to work with. Friendly, knowledgeable & very professional.

Diane Gierach

Dec 6, 2014

Professional, timely and treated like family. Happy Holidays to all.

Robert Campagna

Dec 6, 2014

they did Excellent in and out service.Very friendly and professional at all times.

William Read

Nov 28, 2014

They did an excellent job with the 7,500 miles check up.

Bill Burrows

Nov 20, 2014

This trip was outsatnding, planned on being the all day. They diagnosed and told me one and a half to two hours, I was leaving an hour later. Total time two and a half hours and a little less cost than they thought.

Craig Bruening

Nov 18, 2014

Mike Ernisee has always gone out of his way to make sure you are informed and happy with your repairs. Recently my car was hit by a hit and run driver, he explained that the impact pushed by mufflers forward and helped me with an insurance claim. He always is there to answer your questions, and will always call you back with an answer if he doesn't know right away. Chris will treat you the same way, I have dealt with Chris when Mike was on vacation. Always very professional service, great job!!

Theodore Mingari

Nov 7, 2014

The service manager was Great. And so is the staff.I WAS pleased with the service.

Ronald Giese

Nov 4, 2014

When I come in to pick up my car after it is completed it would be nice if someone would go over every thing that was done just to see if I had any questions. I don't mean the cashier either, I mean the mechanic that did the technical work or at least the service writer that was familiar with the work order.

gburns616

Nov 2, 2014

Bought new used 2014 cruze salesmen was good but fianance dept. good at deception talked in to extended warranty which was suppose to be same as GM but was not when got home talked to smaller local chevy dealership so called next morning to cancle which they said no problem when filling out paper work. But they were not happy when my credit union beat there interest rate by 2% they tried talking me into make 4 payments for better credi bunch bs so its going on 5 weeks to get my $1800 off my loan so I can refiance there really a joke don't ever buy from EVS. Gary Burns

David Or Yvonne Martin

Nov 1, 2014

As always we were very satisfied with the Service personnel and the work done on our Malibu! We also appreciate the cleanliness of the total facility!Dave & Von Martin

Duane Oleary

Oct 30, 2014

Very comfortable waiting area and very courteous people to help you. An extremely pleasant experience.

jon Hanson saleman

Aug 20, 2014

my daughter got a 2008 Subaru Legacy not even 2 months ago and now its burning oil everywhere and possible motor is going and they refuse to even fix it they said they had no warranty when we called about the issue but before now they said we had a 3 month or 3000 mile warranty when we first person the vehicle now they said they cannot help us I would never go their again nor will I refer anyone I will let people know not to go there

chi-girl

Aug 9, 2014

Excellent experience all around. I'm from out of state and was able to negotiate the entire deal (including a trade-in) via email and telephone. I was worried that something would change with the terms when I got there, but this was not the case. Everything was as we discussed and agreed to. I was in and out in under an hour. Kent Jeffers was wonderful to work with!

mindyw

Feb 17, 2014

I came from out of state to purchase a 13 SRX. I could not have been more happy with the process. Everyone was very friendly and great to work with. They even came to the airport to pick us up. I would definitely recommend EVS to anyone! Great people!

JIM

Dec 19, 2013

TEST EVERYTHING ON THERE CARS BEFORE BUYING. THEY STATED EVERYTHING WORKED AND FOUND ITEMS THAT WERE INOP AND REFUSED TO REPAIR THEM. ALSO WATCH THE PAPERWORK CAREFULLY. WE ARE GOING TO HAVE TO PAY EXTRA SALES TAX DUE TO ERROR IN PAPERWORK. WHEN CALLED TO EXPLAIN PROBLEM WOULD NOT HELP. WITH SO MANY DEALERS OUT THERE THIS IS ONE TO JUST AVOID.

Rob Engl

Oct 19, 2013

As always, the issue was quickly and correctly diagnosed and appropriate work done.

Dick And Karen

Oct 13, 2013

Your dealership is truly professional. Everyone has treated us like family. Kent Jeffers made us feel at home and has kept us informed all the way throughout the buying process. He's a pleasure to work with. Will recommend to my friends.

unhappy

Oct 7, 2013

Whenever you go to get your car fixed they always find something wrong with it. I went in for an oil change and they recommended i spend another $200 on things that arent even needed. And how do you know theyre needed when you havent even seen my car yet but just assume from the amount of miles on my car. You can never go in for just an oil change without them trying to rip you off on more services that arent needed.

2006 Solstice

Sep 22, 2013

Our experience was great until we went to pick up our car. The salesman, was outstanding, but the person in finance was nothing short of bullying. And once we paid for our car, we had to wait and wait and wait to have the license plates put on in order to drive it away. Also, once we got going, we looked only to find out that we were given less than a 1/4 tank of gas.....we had to drive 2 hours to get home, thankfully we looked before it was too late.

Mike Z

Sep 13, 2013

I drove 12 hours round trip to buy the van. We love the truck and I would do it again in a heartbeat. Thanks Justin, Robert and EVS.

Bob

Aug 31, 2013

It is a pleasure to be a customer with the Eric von Schledorn Folks. From the sale with Randy Mickleson to the service received from Mike Ernissee I am very pleased. They treat their customers with care and respect.

Scoot Soldon

Jul 3, 2013

Randy Mickelson did a great job. He handled all aspects of the sale and delivery with an outstanding, professional attitude. He will be at the top of our list for future cars for our family.

Mike Bowen

May 17, 2013

Everyone went over and beyond to excede my expectations. The attention to customer care was excellent and refreshing. I can't say enough great things about the entire staff. My family has bought 4 or 5 cars from Eric von Schledorn and each and every interaction with the dealership has been positive. I recomend them to everyone I know who may be in the market for a car. I can't thank them enough for everything they have done. Now I can drive with my niece and nephew in the car knowing that they will be safe.

disappointed

Apr 5, 2013

I bought a 07 jeep grand cherokee in January 2013. I needed a vehicle right away and I always drove a Jeep. I purchased it and started to find out that the transmission did not shift right. It would skip at 35mph and between 40 and 50mph it would studder in-between gears. And also found out the crank-shaft seal is leaking. To fix these prolbems {rebuilt transmission and fix crank-shaft seal} would be $3,500 to $4,000 dollars. About a month after I bought this Jeep I called and stopped in for some reaction and never got a call back when I went there they would call me back. Never did. Finally after several attempts, I went in again and talk to the salesman and he talk to the manager and came back and saif there is nothing they could do. I recommend never buy a used vehicle here. I feel that they knew about these problems. Now I am stuck with this Jeep. I can't sell it or tade it in with obivious problems. Pretty sad dealer!

Rob Engl

Mar 31, 2013

As always, service was outstanding. Our snow tires were wrapped in plastic before being placed in the car, and the car was washed. All of this in addition to the mechanical work that needed to be done on the vehicle. The attention to detail is much appreciated.

Harley Rider

Jul 30, 2012

Seen a car on Cars.com, made a call to see if it was still available, got a prompt response back with a call, that I wasn't expecting. Talk to the dealer and made arrangement to see vehicle drive the 95 miles and meet the salesperson very professional and ended up buying the auto, was willing to deal, no pressure sale, very good dealership.

love evs

May 6, 2012

I have bought two cars from evs both used. I have never had a problem with anything I have gotten from them. The finance gentlemen Adam worked really hard to find my husband and I a get interest rate. Any problems I have had with the vehicles were fixed right away with no questions asked. all the sales people are wonderful. Clyde graef was very helpful in making sure that is was smooth and that we were happy even Weeks after the purchase of are vehicles. You highly highly recommend them to anyone.

Pure Classics

Apr 3, 2012

I recently bought a used car at EVS. The entire experience was great - from the initial phone conversation with the salesman to the final transaction. Very professional in every respect!

Amber

Feb 27, 2012

I had a great experience with the salesmen and manager. I did most of my dealings over the phone because I was coming from Illinois. They held up to every promise and made the experience fast and effective. I bought a 2011 Buick LaCrosse. I recommend this dealership.

Preciouslady

Feb 25, 2012

I was looking for a 2011 Buick LaCrosse CXL in my area (Chicago area). I could not find what I was looking for until I searched 150 miles out. At that time, this beautiful 2011 Buick LaCrosse CXL (Red Jewel Tint) popped up. I immediately contacted the dealership and started a bond with Clyde Graef and George Pyskir. These two gentlemen gave me 200% customer service. Once I had them take care of my financial part and all went well, they immediately put the car in holding for me until I was able to drive there to pick it up. My husband test drove it for me and drove it home so that he can listen to the engine. The original car mats were missing, but they took me over to Wal Mart and let me pick out the ones that I wanted ($35.00). Now this is great customer service. Love you Clyde and George - you all are awesome!

yknot

Jan 15, 2012

I was told the lowest possible price was $$$$$ I thought it was a bit high. 2 weeks later I called back to see if their price may have come down answer was NO.I was later called back and given a number I could buy the car for, but that price was higher than their 1st lowest possible price. The salesman was great but I think their sales Manager needs help.

Peter

Jan 1, 2012

Just picked up a 2009 Z-71 Tahoe from Kent at EVS. The vehicle was even nicer in person than he described over the phone. Most professional transaction in all of my years of car buying. Worth the trip. Would DEFINITELY recommend this dealership

hanson

Nov 11, 2011

i test drive a used car car was very bad had almost no breaks saelesperson said it is as is and will not fix breaks bad customer service will never buy a car from any evs, be careful bad salespeople do not trust them

Family Guy

Oct 18, 2011

Was looking for a used car. EVS showed me two "fully inspected" vehicles. The first had noticeabe defects. Prior to closing on the second "certified" vehicle, I took it to an independent third party who found over $2000 worth of problems some of which were safety concerns. Bottom line -- stay away or if you are buying used make sure to have someone look over the vehicle.

honest buyer

Oct 6, 2011

they were not friendly at all. they did not help me with any information on the vehicle i was interested in. they said it had one owner that turned out to be untrue. the vehicle was owned by various people in different states and then it was brought to wisconsin. the car had a lot of problems. i would not trust this dealer or purchase anything from them. be very careful.

FLouise

Sep 17, 2011

The service here was terrible. I tried to ask about a chevrolet that caught my attention (whisch is shocking considering there was like no creative displaying) and it seemed like all of the sales people were nowhere to be found. I tried walking around for a while, approximately 30 minutes or so, and still nothing so I went inside. I was asked to wait a moment and that moment was what seemed like 10-15 minutes so I just left the dirty dealership and am glad to say I found my car elsewhere.

Roy1966

Sep 17, 2011

I visited this dealership today with my daughter in search of a specific car. They had the vehicle that I was looking for and a salesman came out to assist us with the specifications of the vehicle. I became immensely interested in purchasing the vehicle and asked if the salesperson would start it up for me so I could hear the engine. He then told me he wouldn't and that I was not allowed to test drive the vehicle. I was shocked by this and asked why and was told that they don't allow you to test drive the vehicle unless you are READY to pay for it. This is ridiculous! Who would pay for a car that hasn't even test driven it yet? You don't know if you'll end up with a problematic vehicle unless you ve driven it first!!! I've NEVER seen this kind of poor customer service before. The man was rude and made us feel very uncomfortable and unwelcome.