Fairmont Ford reviews

Happy Shopper

Apr 24, 2016

We were shopping for a used car for our daughter and found one right here in town at Fairmont Ford. Mike Johnson was very helpful with the sale and was attentive to our concerns even going so far as to polish up a foggy headlight that I expected a used car seller would bring up the "as is" mantra and I'd be on my own. A couple weeks after the purchase Mike called us and let us know there had been a recall on the car and we scheduled a time to bring it in. Great treatment even letting us have a loaner while servicing a used car which I didn't expect at all. My daughter told him about a vibration she'd notice since driving the car for a couple weeks and they even looked into and took care of that problem while it was having the recall repair completed. Very helpful and friendly people. Glad we found this little car at Fairmont Ford and Mike was there to help us out, and keep helping us out. Thank you!

Jon "the camper" W.

Apr 15, 2016

Every vehicle that I have been able to purchase at Fairmont Ford has been a wonderful experience. They bring buying a new car the most exciting and enjoyable time every single time no matter how many vehicles you have bought in the past. The sales department is the best and they are always looking for the best deal to fit your needs. I highly recommend this dealership over any other car dealership in the area!

"RON FROM NORTHROP"

Apr 13, 2016

I purchased a used 2014 Explorer XLT today. Gregg Smitherman was very helpful in answering my questions before and after the purchase. We have purchased vehicles (new & used) since the mid 1980's and had 90% of our service/repairs performed at Fairmont Ford. My next purchase will likely be from this company. Thanks Gregg and all the staff (from the front office to the service department) for the friendly, no hassle service.

Wendy B

Apr 11, 2016

We recently purchased our fourth vehicle from Gregg Smither man at Fairmont Ford. Gregg and the staff are always helpful and friendly. Fairmont Ford's competitive pricing makes it easy to "buy hometown". Love the new car!

Brian W.

Apr 11, 2016

I was at Fairmont Ford for routine service on our 2013 Ford Fusion Hybrid and inquired about the purchase of a new 2016 Fusion Hybrid. Mike Johnson was my salesman who led me through the sales process trying to locate the model with options that I wanted. I wanted a well equipped Fusion Hybrid and the only alternative was to order one. Mike made the ordering process easy and I was impressed with his attention to detail. Although it took a few extra weeks to receive the car due to Ford MFG the wait was definitely worth it. I would highly recommend this dealership for all your vehicle purchases.

Happy Ford Owner

Apr 9, 2016

Purchased a used Ford Explorer from Paul Kloeckner recently. Long story short, Paul, James and the team at Fairmont Ford have lived up to what I would expect from a family run dealership. They sell a good vehicle and do what it takes to meet expectation and stand behind their word. The vehicle is great, the price was fair and the wife is super happy! We also had some repairs done at the dealership and that experience was just as good.

Bubba

Apr 9, 2016

I stopped in to look at a nice used truck, with no real plan on buying. I had a figure in my head that if they met that figure, I would listen. They came back with a figure that was better than mine, SO I BOUGHT! A very pleasant experience.

DBJOY

Apr 8, 2016

Pleasureable experience and would recommend this company. Thanks

Ross B Sheppard

Apr 8, 2016

Paul Kloeckner is always helpful. Makes all transactions pleasant. Certainly would buy from Paul again.

AshleyFMT

Apr 7, 2016

Mike was the dealer that I dealt with. He was Awesome. He explained every question we had and went out of his way to make us feel like we were right at home.

car nut

Apr 7, 2016

i have always had my cars serviced at fairmont ford. a very reliable dealership.

M Murphy

Apr 7, 2016

Mike Johnson is a great guy, I love doing business with him, it's like an out of body experience!

Larry B - fellow Gopher fan

Mar 28, 2016

Only good experiences with the sales and service staff. It's great dealing with people that are genuinely interested in customer satisfaction and long-term relationships.

Fairmont Ford Family

Mar 20, 2016

James is fantastic. Fairmont Ford is the best place to find your new vehicle. We have bought cars, SUV's and truck from Fairmont Ford.

Tony F

Mar 19, 2016

James and the entire staff at the dealership are outstanding! Our family has purchased many cars from them over the years and we trust them completely. We have always been taken care of in a way that is more than fair, and when any questions about a purchased car came up, they were quickly taken care of. We also are very pleased with the service department and know that the managers and mechanics have our best interests in mind whether it is an oil change, new tires, or a major repair. I and the members of my family wholeheartedly recommend this dealership to our friends!

Mom

Nov 30, 2015

We have been customers at Fairmont Ford for the past 10 years. Between 4 of us in the family, we have purchased and gotten service for 5 vehicles. We can't say enough great things about every person we have had interaction with from sales to service. We plan on using their team for years to come!

Ford Man

Nov 16, 2015

Last purchase was a good experience. James and Lori were great.

Happy in my new Edge

Oct 17, 2015

Gregg Smitherman helped me buy my car. He told me that he wasn't trying to sell me a car. He was selling his integrity. He was right because the first car I wanted was too much. I am really satisfied with purchase and my payment. Be prepared to take at least an hour when he goes over your new vehicle with you. I've had to call and ask a question about some features, but he is very kind and patient. Fairmont Ford will always be my dealer.

R.

Sep 29, 2015

Was in need of a different car so there was no question as to who I was gong to see. I called Gregg at Fairmont Ford as he's the only person that I trust. He helped me find the car that I was looking for and made the buying experience painless as always.

Dan T

Jun 23, 2015

fairmont ford was very helpful with information about the car. the store was easy to locate and very presentable inside the personal were on hand to answer any questions about everything needed will more than likely use in the future

Baby you can Drive My Car

Mar 25, 2015

We've been in town for awhile yet haven't purchased from Fairmont Ford. It was a super nice experience, very professional and thoughtful. We dealt with Mike and Lori who were fantastic. Both the owners, David and James, took time to stop and say Hi and talk awhile. Fairmont Ford is a great place with great people. We recommend highly.

markt

Mar 4, 2015

This is the the second car I've bought from from Mike and it looks like as good a deal as the first. The service department takes great care of their customers and has serviced my ford products for fifteen years.

Ford fan

Feb 11, 2015

Very pleased with sales dept. no pressure was the best. good job by Mike, bought before will again..

P B

Feb 11, 2015

Mike and Dave did a great job for me made the buying process very easy...

C.O. from Welcome

Feb 9, 2015

Very good service from Mike ,Lori and staff recommend to friends and family.

P and A

Feb 6, 2015

Had a good experience was happy with the whole sales experience.

Iowa Lady

Feb 3, 2015

I was looking for a different car when friends of mine told me to go and see Gregg at Fairmont Ford. I'm I glad I listened to them. Gregg was the most knowledgeable, friendly and most importantly not pushy. He made the whole experience fun. I will definitely go back and see Gregg and will tell all my friends to do the same.

Harold and Heidi Albrant

Jan 29, 2015

I have to be honest when we had to start shopping for a different vehicle most places were a huge disappointment or let down. Im guaranteeing you wont find that at Fairmont Ford. We purchased a vehicle from them all in one day all the way from test driving to making a deal to financing. We purchased a 2007 Chevy Equinox and couldn't ask for a better vehicle. A huge Thanks to James, Mike Johnson (our salesman) and Lori in financing. Now the real good news they are one in very few who offer a LIFETIME Power Train warranty at little cost. We had ours included in the purchase price. This Dealership is TOP NOTCH you will not be disappointed. They are not only very friendly but are not pushy like most dealerships we dealt with in shopping for a vehicle. This is 100% total courtesy. one more thing also is they went above and beyond most dealers in staying past hours and even filling our tank with fuel. So Again Thanks again James, Mike and Lori! We look forward to do more business with you in the near future!

Thomas Spencer

Jan 22, 2015

Only bought one vehicle, but they also took my piece of junk truck for trade - very happy about that, and overall satisfied with the buying process. Also received free estimates from the nice guys in their body shop and they were very helpful and cosiderate.

MomMobile

Jan 22, 2015

We purchased a van from Fairmont Ford and were very happy with the whole process. They had the vehicle we wanted in the price range we were looking at, and also gave us a good deal on our trade-in. We'll definitely be shopping there again next time we're in the market for a vehicle!

JeffBob

Jan 21, 2015

I have bought 3 vehicles from this dealer, They are always great to work with. I get all of my service work done there as well. I would definitely recommend Fairmont Ford for sales, service and unfortunately for me, body work as well.

JR

Jan 17, 2015

My Nephew needed an auto so his wife could get back and fourth to work with an engine that let go the day before. I bought a Ram 1500 a couple months back and now my nephew is looking. told him I would see what's on the lot at Fairmont Ford and I found a couple that he might be interested in so I called and went in to see Mike and told him about maybe looking at a couple he had in lot. my nephew also wanted to have a "lifetime powertrain" as I have that with the Truck I bought. at the end of the day My Nephew bought his auto here and also with the lifetime powertrain warranty he drove it home that same day. He is very happy with the outcome.I can say that many places charge BIG BUCKS for any type of warranty like Algona wanted $1700 for 12 months or 12,000 miles and they ended up selling an auto we looked at from under us the next day. Mike and Fairmont Ford are great if your looking to buy New or Used auto. When time is what you dont have check'em out you just may find what your looking for :) One other thing is they wont keep bugging you as my nephew got 3 calls from the chevy dealer here in town trying to make a quick sale that kinda turned him off from the start.Thanks Mike for making my nephews day a little brighter!

Audrey Swanson

Jan 10, 2015

I have always had good service with Fairmont Ford. I have bought several cars from them and had them serviced here. All of the staff have been very friendly and helpful with everything. They are very knowledgeable and very easy to work with. The sales people are very informative and never pushing you to get something you are not interested in and work to get you what you want and need. The staff make you feel like family when you are there. Great place to come and shop or get service done. I have recommended them to others and will continue to recommend them.

Whitney

Jan 9, 2015

The staff at Fairmont Ford are very helpful and efficient. I showed up close to closing time and they finished my purchase that evening so I was able to take my "new" vehicle home that evening. Dave was not pushy when it came to choosing my vehicle. Everyone was very friendly and helpful. Lori was quick and efficient. They are all great.

Taurus 2013

Jan 7, 2015

Mike in sales is really great. Great guy and was very thorough in answering all of my questions no matter how minor they were. Follow up was great and in the period just after purchasing my new Taurus I had some questions and Mike was great in getting me all the help I needed and never felt pushed or uneasy at all in purchase. Great Staff, Great People. Worth a look, would recommend to family.

Ford Fan

Jan 7, 2015

Have bought all cars from Mike from Fairmont fordmhave been very happy.

Yankee Picker

Jan 7, 2015

Purchase of vehicle was easy informal. But informative. Sent Carfax via email was helpful. Paul did great

Loon Lake Living

Jan 6, 2015

I've bought several new and used vehicles from them and have been very impressed with the entire process. From learning about the vehicle from salesperson, to the purchase, to maintaining the vehicle to any repairs that may have been needed.

BE304

Jan 6, 2015

Ordered new vehicle. Came in several weeks earlier than expected. Ordering and purchasing was quick and painless.

Happy Guy

Jan 6, 2015

1st class operation all the way around. Really enjoy business with all the people at Fairmont Ford.

Amy Farmerswife

Jan 6, 2015

Always been happy with service and personal. Helpful and reliable when it comes to service and buying a vehicle. answers all the questions you may have, even the strange ones.

CJ

Dec 19, 2014

Love my new fusion and love Fairmont Ford. Mike J was a great salesman. would buy from him again...Whole dealership awesome. .

Fairmont Mom

Nov 15, 2014

A simple and easy process and our daughter loves her car. Thanks for all the great help!!