Feldman Hyundai of New Hudson reviews

bdyeates

Aug 18, 2016

Generally satisfied with the experience. The only concern was the amount of time it took to get finamcing to go through (4+ hours of waiting).

allpowell27

Aug 13, 2016

I was very please with the leasing price I got for a 2017 Elantra. I realy like my new car it has everything I wanted for a good price.

fkemezis

Aug 11, 2016

This purchase is my fifth Hyundai. I have previously owned four Sonatas, and was satisfied with all of them. My husband has also owned previously owned two Hyundai Santa Fe's. We look forward to good experience and anticipate purchasing another Hyundai from Feldman in the future.

kmangan529

Aug 5, 2016

I recently got my first lease at Feldman. Josh was able to answer all my questions and made sure I understood everything in regards to the pruchase. He did not try to hide anything or pressure me into buying. Thank you

mbkertes

Aug 5, 2016

Nicole was such a great person to work with.She made the experience fun and stress-free! The experience far exceeded my expectations. I will highly recommend this dealership and salesperson!

schafer_mns

Aug 5, 2016

Jimmy Haddad did a very good job. He was very friendly and knowledgeable. He didn't try to B.S. me. Jimmy made you feel that he cared about the customer. I'm enjoying driving my new Sonata.

vanmenselb

Aug 5, 2016

The BEST dealerships in town, hands down, would be both Feldman Hyundai and Chevrolet! Trust me, you will not regret ever stepping foot inside!! My fiance and I went in just to look at some new vehicles and walked out with a brand new lease :-) Everyone truly stuck with us ALL the way through into the late hours of the evening to make dreams come true! I know we were all getting tired and hungry, which Greg Green also went above and beyond and got everyone food! I have never been treated so well with a company or team. It honestly shows when someone really cares, not about just getting a sale or a bonus, but to really satisfy every need or want from a customer. It's the little things that count the most. I want to thank everyone, especially Nicole Somers, for her honesty and dedication while helping to get me into my new lease. I must say I've always been weary of car salesman/woman, often with good reason, but the team over there really helped to redefine the stereotype. Thank you for answering all of my questions and being patient with me as this is a rather big deal. I am beyond happy with the vehicle that I have leased from Feldman! You can count on me coming back! :-)

aniedert36

Jul 24, 2016

Nicole Somers was my sales contact. During this time she was very professional and courteous. She only tried to sell me a vehicle/accessories for which I showed either interest or need. Although she showed me other options that may fit my need, she never pushed a product I did not want. For that I am very appreciative. Nicole also offered an extended test drive to ensure my entire family had an opportunity to evaluate the vehicle and ensure that we were happy with this purchase. She also provided means to contact her even outside of business hours in an effort to ensure any of my questions were promptly and adequately answered. Thank You!

bmcd.dpd

Jul 22, 2016

Nicole Somers, sales person, found me a great vehicle and a great lease price. I was having another vehicle serviced and entered the showroom to look at new vehicles. Ms. Somers found me some vehicle lease incentives I could not refuse. You guessed it, I leased a Sante Fe. Love the vehicle.

pazzouz

Jul 22, 2016

I visited with jimmy haddad to lease a brand new santa fe for my wife. He gave us excellent service and a great deal! Would definitely recommend Jimmy to anyone i know. Great job!

jimmyhaddad

Jul 21, 2016

I worked with Jimmy Haddad and he was able to answer all of my questions and find me the car I wanted. I've never been so happy with a vehicle purchase before. I will continue to go see Jimmy Haddad for all my car buying needs.

j_ghannam

Jul 21, 2016

Jimmy was great. Very detailed and not pushy. He cares more about getting you what you need rather than making a sale for numbers. Hands down best experience I've ever had. He's definitely earned my repeat business.

bianca120887

Jul 19, 2016

Bill and Greg took excellent care of us! This is our third vehicle from Feldman Hyundai. Love our new Tucson and always had a wonderful experience here.

pjsersen

Jul 19, 2016

Overall everyone was most accommodating but the inside windows on the delivery we were very poorly cleaned. Early turn in of Dodge Journey lease was undocumented.

lcgphn2

Jul 13, 2016

The salesman was very busy, too busy for me. Car windows were washed with dirty water and I see streaks in the sunlight. Not impressed with service/sales.

wegies1st

Jul 12, 2016

2nd purchase from this salesperson. Hope to do future sales with this individual. Delivers what is promised. Although deal ship is a very long way from my home I will return as necessary.

francesca_zapata

Jul 1, 2016

My salesmen Jimmy Haddad was awesome!! He explained everything thoroughly and we received a fantastic deal on my new Electric Blue 2017 Elantra. I had gone to another dealership (not Hyundai) out in Troy Michigan a day before and the salesmen were unexperinced and very unhelpful. As a first time buyer, I'm glad I bumped into Jimmy and the rest of them at Feldman beacuse now I have a great first car buying memory and it's thanks to them!! This was my first car buying experience and i'm very satisfied with the vehicle and the Feldman Hyundai of New Hudson dealership and their helpful staff. My car is the 'popular kid' of the parking lot at work among my coworkers (who all drive older cars because we range from ages 18-25) and everyone wants a turn driving it!! hahaha Thanks again Jimmy!!

sudrakarma

Jun 25, 2016

...working with Feldman Hyundai of New Hudson. Jamie P was a great salesman; not too pushy, helpful with all of our options, and really good follow-up.

thespottedgopher

Jun 25, 2016

Overall experience was excellent. Felt as though Nicole and the Sale Manager were being honest which is very big in my book. They gave me a great deal on the vehicle which beat and/or exceeded anything offered by other dealerships.

ansamkalasho

Jun 23, 2016

I would like to comment on the outstanding customer service received by Jimmy Haddad, Sales Consultant at Feldman KIA at New Hudson. I have interfaced with countless sales representatives from multiple dealers over my lifetime. Without a doubt Jimmy Haddad has been the best sales person I have dealt with in many years. From my first call to him, he was professional and responded to me quickly regarding the specials the dealer had to offer. He worked well with me to discuss my needs and quickly followed through with showing exactly what I wanted in a car that was in stock at the dealership. I drove quite a way to meet with Jimmy Haddad because I felt he had the integrity I was looking for in a sales person and it was worth my while. Everything he did was honest, straight forward and he delivered on my expectations, right through to the delivery of my shiny new KIA as well as subsequent follow-up to ensure I was a happy customer. I sincerely hope Feldman (New Hudson) will work to hire employees like Jimmy Haddad to represent the excellence of KIA. I would like to also add that this is my second vehicle that I have purchased from Jimmy Haddad at Feldman New Hudson MI.

ed9

Jun 19, 2016

This is the second car I've purchased from this dealership. I've found they offer competitive pricing without high pressure. They also went out of their way to get me exactly the car I wanted.

arose8174

Jun 12, 2016

Everyone was very helpful and kind. I was treated lile a princess there. They had knowledge about the vehicle and all its features it offered. I was shown how to use each feature before leaving the dealership

harbco

Jun 10, 2016

I had a great experience at Feldman thanks to my salesman Jimmy Haddad who gave us a great deal that I was very happy with.

bbmccloskey

Jun 8, 2016

Great experience, sales person was very attentive and treated us like friends. He trusted us to test drive without him riding along and encouraged us to drive it as long as needed. He answered questions and offered to deliver the license plate and second set of keys after I'd picked up the car.

dbdykstra0

Jun 3, 2016

Sales person Jamie was excellent. Got me in & out of the dealership quickly with my purchase. Jamie did a great job of explaining my new cars features.

pbrvillages

Jun 2, 2016

This is how a car buying experience should be...tough fair negotiotion endingin a purchase.....for sure would recommend them 100 percent satisfied....top rated small suv....saved on insurance as well

kutayba89

May 25, 2016

Mrs. Somers gave me the attention that any customer would want, not too little and not too much, the right amount that kept me comfortable during the whole process. I visited a lot of dealerships and 50% of my total decision goes to whether the salesperson is nice and professional or rude and unprofessional. She was kind and professional, coupled with the good deal and excellent car I made the decision of leasing the Sonata.

eiglesias51

May 24, 2016

My experience at this dealershoip has always been excellent that is why I'm a returning customer. The sales person Jimmy Haddad was excellent during all aspects of this transaction and I would definitely seek him out for any further needs.

grant0

May 24, 2016

From the salesman (Jimmy Haddad) and the finance manager (Bill Groth) my wife and I had an excellent experience leasing 2 new vehicles within 30 days of each other. Will tell other people about this dealership.

jkennedyiv64

May 24, 2016

The effort put forth by both Lavon and Jimmy was excellent! Their communication skills were excellent. I just like the dealership a lot. Service has really been excellent on my 2011 Santa Fe since our move to Brighton.

luckylindylp

May 17, 2016

We had a very nice experience leasing our New Tucson (2016) from Feldman Automotive of New Hudson. Our salesperson, Nicole, was friendly, helpful, a very good listener and very knowledgeable. In fact, I felt that all the staff cared about our experience and treated us with the utmost respect. Genuine High-Quality Service!

kim.lucy

May 15, 2016

Jamie Proffer was a great salesman. No pressure on anything. He was very thorough in explaining how the car works. He was also very friendly and honest. I have already recommended Jamie and Feldman Hyundai to others.

araj.sengar

May 6, 2016

I arrived at the dealership looking for a vehicle with my old car trade in. I was treated with the utmost respect by Jimmy. We went over things that needed doing my purchase and he explained everything to me. I will recommend this dealership to my friends. It was a pleasant stress free experience

peglowski

May 5, 2016

It was a very good experience. Jamie was easy to work with the staff was friendly and the price was right. The Feldman dealership maintains a customer friendly atmosphere making car buying an enjoyable experience.

dyanestarr

May 3, 2016

Good service , very informative, it was a very nice transaction. Jamie explained to me all about the car. It was the size I wanted. He also asked me it I wanted to test drive the Santa Fe to make sure of the size. The tuson was perfect for me. The financial person , was also very nice.

kwzak60

May 3, 2016

thank you Jamie for listening to our needs and wants you took all the stress we had out of our visit and got us exactly what we wanted.I will send anyone i hear looking for a car to you. thank you kathy waluzak

dadjaq

Apr 24, 2016

The purchase was almost to easy. The only compliant would be the longish delays due to other customers and getting answers to questions. We were over all very pleased with the whole process.

mzjennay

Apr 16, 2016

Walked in wanting a traverse ended up with a waaay better deal on the Sante Fe! I looked a lot and came in knowing what I want. But jimmy showed me how to not settle but ask for what I wanted. I was respected and valued. It was a fun experience.

bgottenmusic

Apr 2, 2016

Everything was great from start to finish. My last car purchase was 7 hours; this one only took 3, and that was even with other people being helped by the same salesman.

michaelmagill

Apr 2, 2016

Overall great. I have leased two cars from this dealership and both times they went out of there way to get me into a car with the payment I was comfortable with.

msunorganized1

Mar 31, 2016

I initially did not go to buy a new car that day. But after talking with Mr Haddad, I became excited about a car and he offered me a test drive. My salesman was the best! He gave me all of the details I needed to buy the vehicle of my dreams. He wasnt pushy but a lot of fun to talk to.

rickstanbridge

Mar 31, 2016

Sale process took longer then I would have liked. Took about 10 days to get back with me. Not excited with the car, missing some features that I thougth were part of the car when purchased.

mview75

Mar 30, 2016

The staff answered every question I had and worked with my price range. Offered me water and coffee. They really seam.to care about my experience with my new car.

meganfinlayson

Mar 24, 2016

Amazing salesperson to work with. It was clear from the beginning that the most important part was to find the right vehicle that word work for me and my family. Jamie was amazing!!!

RK1701

Mar 15, 2016

Very helpful in finding me exactly what I wanted and had info printed and ready when I came back from test drive . Not pushy or pesty and very knowledgeable about the car i decided on..

Max123

Feb 25, 2016

While driving near Wixom my SantaFe suddenly lost power. I was surprised since I have had NO problems with this vehicle I have owned since 2013. (My Third SantaFe) I arrived at my dealership at 4:30 p.m. I was not optimistic of getting a repair by arriving without an appointment late in the day. My expectations were to learn how serious my issue was and learn how soon I could come back and get my car repaired. To my surprise Feldman Hyundai not only diagnosed my problem but had me out the door fully repaired with a new fuel pump by 5:45 p.m. THAT IS THE FASTEST SERIOUS REPAIR I HAVE EVER EXPERIENCED. Thank you for exceeding my expectations. Out of a perfect 10, I would rate this a 15.

JAStank

Feb 17, 2016

The person I dealt with was very informative and pleasant, my wait was very short and comfortable. so that worked out perfect for me because i needed to get back to work.

Cooter

Feb 15, 2016

Treated with respect, and great service. Lavon was very helpful explaining the needs for my vehicle. I was able to drop my car off quickly, and service was performed on time.

Ken

Jan 24, 2016

Service was great.got checked in quickly.took care of the problems car was having and the recalls.got phone calls letting me know of issues they found.all in all very pleased. I was a little disappointed they didnt wash the car as they have in the past

OSMANJAVED

Jan 18, 2016

Jimmy haddad was a great help and made sure i was taken care of and satisfied every step of the sale. I would highly recommend this dealership and specially Jimmy haddad!

jml70

Jan 14, 2016

Jamie was very helpful and went out of his way to make sure we were taken care of. Best deal around in a 100 mile radius!

WENDYCMT

Jan 11, 2016

I really love driving the Santa Fe. It is a smooth ride and beautiful looking. Jamie helped me out tremendously. If i had any questions or concerns he answered them.

BRODER17

Jan 8, 2016

Jamie was a great salesman. Even when the finance got slow he gave us some money to go over to the Macdonald's to grab a bite to eat. A+ salesman.

skibunb10

Jan 8, 2016

had a great experince with feildman , Jimmy was great. Offered to have any car from any of the dealerships which was great. Losts of choices at great value.

hola

Jan 7, 2016

My car was not starting at all. although you didn't find anything wrong with the car, your service personnel took the time to correct 4 recalls made to my car. I'm very grateful for that!unfortunately, I had to come back because my car was giving me problems again, only to find out that it was a loose wire connected to the battery that was causing the issue.It was a bitter sweet experience - bitter because I had to towed the car the second time, missed work time, and of course the feeling concern about what it may be.Sweet, because it was something simple that didn't cost me any extra expense, and relief to know that my car is still great. this is my second Hyundai and I really, really loved my first one...this newer car however, it had scare me a couple of times.

kmcmullen

Jan 2, 2016

Friendly and courteous. Explained everything clearly when I brought my car in for service. Price was reasonable and done within the time we agreed upon.

Bill D

Jan 1, 2016

Excellent service, highly recommend. Needed a oil change and even though they were fully booked they were able to accommodate me and work was done in a timely manner.

msubowe

Jan 1, 2016

Jamie completed much of the documentation before we arrived at the dealership, significantly reducing the amount of time required to sign the pertinent paperwork. Additionally, his low pressure sales approach made me extremely comfortable when reviewing Feldman's inventory.

JoannaG

Dec 31, 2015

I love the drive up drop off ....and efficient way my vehicle is serviced. The staff is exceptional to work with and over all I can't think of a better place to be if I have to sit and wait on a service job.

cyncym

Dec 30, 2015

I took my car in for a recall and they were able to address acouple of other issues I had. They are always through and go the extra mile.

Sonata4me

Dec 26, 2015

I recently purchased a 2015 Hyundai Sonata, - Sport Limited Edition, a model which I had been considering for quite some time. The final purchase decision 'clincher' for me, was the very attractive price and financing terms. In this regard, the dealer was very helpful indeed. The buying experience was quite effortless. The Feldman Hyundai sales staff was exceedingly helpful in every regard, from the test drive (solo - which I appreciate), right down to the final document signature. To date, I am entirely pleased with my purchase decision, and the attentiveness which I have received from the Feldman Hyundai staff. This is a dealership which will remain at the top of my list when I am ready for my next automobile purchase.Sincerely,Matthew Coric

RICKGOSSELIN

Dec 17, 2015

good pricing and saleperson had good noliedge of product. Nice service center. salesperson deticated enough time to show me the vehicles. He wasnt in too big of a hurry. we worked out price and I was pleased with results.

UNIQUEBURT02

Dec 15, 2015

I got a beautiful new car from friendly faces, price was on my new car was great, great rebates, with a hard working salesman, just wish I got more for my trade in, but came close to what I expected for it. Really great people here.

Cbellenir

Dec 11, 2015

Not sure of the guy's name that took care of me but like how he took the time to explain an issue that was going on with my brakes. I've always had excellent service here.

RUMWALSH

Dec 10, 2015

Wonderful experience from start to finish. Karla did everything over the phone and for me so that I was able to show up, sign paperwork, and leave in my new vehicle. Because I have never owned this type of vehicle before, I was left desiring a better explanation of the radio/navigation technology. Other than that I would highly recommend this dealership!

Bd29karat

Dec 3, 2015

I went to purchase a pre-auction car for my son. When we arrived on December 1, 2015, JP greeted us and showed us the car that we were interested in. With the car being a pre-auction car, the price was unbelievable so we really didn't know what to expect. JP immediately handed over the keys and my son and me, went for a short ride. We knew that we wanted to act on this deal immediately, but it was closing time. With the car being such a good deal, I was afraid that they would sell it before I could return. JP and his manager secured the car. I was scheduled to return on today. I called JP and it was a while before I received a response. Meanwhile, I contacted the dealerships' direct line and the receptionist stated that JP went home ill. I was convinced that the car was sold. As I was waiting for the receptionist to secure the manager, JP contacted me and let me know that Mr. C would be handling the deal. In addition, the manager contacted me to let me know that everything was a go. My son and I went to the dealership and took delivery on the car as planned. With a pre-auction car, you really don't know what you are getting but to my surprise when I returned home, the previous owner left the service records in the glove compartment. This made me feel even better. The customer service which I received was great! I would recommend this dealership to friends, family members and anyone who needs a dependable car. I feel that they are honest and trustworthy.

Mconflitti

Dec 3, 2015

Beth was Very friendly and helpful. Also liked receiving an email reminder/review of work to be done.It can be an inconvenience to drop a car off for service. Work was done in a timely manner.Thank you,Mike Conflitti

MikeInMI

Dec 1, 2015

I like taking my car in here for service. I schedule an appointment and they are always waiting for me with no wait. The work is done quickly. And I can walk over to Leo's Coney Island, or next door to McDonald's if the weather is bad, and have a bite to eat while they are working on my car.When I return, the car is waiting and has been freshly washed.

DeeQ

Nov 22, 2015

On the occasions that I have had my Hyundai serviced, I have found the staff friendly and professional. My car was serviced promptly at the scheduled appointment time and the wait for the completion of service was reasonable. I also appreciate the car wash that is provided and the service discount coupons.

SRINIVAS.GUDE

Nov 20, 2015

He helped me and supports very well in buying the car. The way he explained about the features and functions of the car was very nice. Actually I wouldn't buy that much quickly.

JIMBO48374

Nov 10, 2015

Our interaction with Jamie was 100% pleasant and he is very customer service oriented. He was attentive to my needs whether in person or on the phone. Both he and the sales manager, Jeremiah, were responsive and positive in every conversation we had.

JOSHUAMT

Nov 3, 2015

Jamie P at Feldman Hyundai of New Hudson was amazing! Best car buying experience I have probably ever had! Thank you so much! You guys are great!

Dion, Patti

Oct 18, 2015

Paul Hoffman and the dealership exceeded my expectations for customer service. Paul found the perfect car for me & delivered excellent customer service from start to finish to make the entiretransaction as convenient, affordable & smooth as possible for me. I highly recommend Paul Hoffman & the Feldman Hundai Dealership.

DarkMatter4Ever

Oct 2, 2015

I took my wife's 2014 SantaFe for an oil change and was surprised at the low prices they charge. The service was performed in a timely and professional manner.

Abbie dog

Sep 27, 2015

CSR was ready and waiting for me in the garage gave her the keys we walked in she wrote it up and I waited for my car to be service. It was a simple oil change so it could be a little faster

dogmom746

Sep 16, 2015

Paul Hoffman found me the exact car I wanted at a price I could afford. He also pointed out all the new features on my Elantra and went above and beyond to make sure my car was detailed and ready for me to drive. He also contacted my insurance company and printed out my form for my car. In the past I had to do that when I got home. He did an outstanding job and I would highly recommend him to my family and friends. He was very warm and friendly and made this a very pleasant buying experience!

Kurtosis

Sep 16, 2015

Was a pleasure working with Ameer and Jason the Sales Manager on a new car purchase , felt like I got a fair deal on the price of the car.

Chappy1

Aug 28, 2015

Service was great. Timely and Tech called me in to discuss a tire issue. Value was fine. Waiting area leaves something to be desired. TV inoperable.

Pat-B

Aug 28, 2015

Was able to do most of the transaction of buying a new car over the phone - only one visit to the dealership to pick up my new car.

Sriram.Parthasarathy

Aug 19, 2015

I have been servicing my car with Liberty for many years and have always had a great experience with them. This was the first time I made a purchase and it was no different. The salesperson made the process easy for me and helped me find the right car for me. He went out of the way to get the right one that suited my likes & needs.

cat6005

Aug 6, 2015

It was really convenient. I made the appointment online the day before I went in. As soon as I walked in the door, one of the writers greeted me and got things started. Everyone was friendly and helpful.

kia owner

Aug 4, 2015

Got the oil changed and tire rotation done on my vehicle. Outstanding customer service! Professional and very knowledgeable. I would highly recommend this dealership. Great work too!

TM

Aug 1, 2015

Lavon made scheduling easy and explained the new parts that are necessary by taking me out to the service area where the care was and showing me. Thank you.

Mike Rizzo

Jul 17, 2015

We had a construction staple embedded in the sidewall of one of our tires on our 2015 Santa Fe. We purchased the Guardian Damage Plan for the tires and wheels when we bough the car last year. Though I did not have an appointment your service staff took the tire, replaced it and put it back on my car with a very fast turn around. Your service managers and mechanics did an excellent job. We have purchased five Hyundai automobiles in the last 11 years we still own four of them. The cars and service are excellent. That's why we keep coming back.

Ag

Jul 12, 2015

In arranging the leasing of a car, we not only got a car but we made a friend. Our salesman, Jimmy Hadad, is the reason we not only selected your dealership but also selected a Hyundai. He did more than what we asked; 1. He explain the features of the car more throughly than any car I have EVER investigated. 2. He followed through with everything he said he would do and more. Examples: he called to check in with us when ever he said he would. he found a car with the features we wanted, he got us the payment we wanted. 3. He was patient with us and took all the time (hours) we needed each time we came in to allow us to decide between a Chevy and a Hyundai.

Mike Rizzo

Jul 10, 2015

I had a simple oil change, tire rotation and safety check completed my car during the recent service visit. The work went quickly and within the time quote to me before the appointment. Though I had simple work done I was treated like the work was very important. This is a very refreshing thing. that's why I keep coming back.

Vesper7

Jul 9, 2015

I have given an rating of "excellent" because I had high expectations coming in to the dealership and they were exceeded. I have peace of mind.

BIGBOY

Jun 25, 2015

ALWAYS FRENDLY SERVICE AND SUPERIOR CRAFTSMAN LIKE GOEFF MAKE IT A PLEASURE TO DRIE THE MILES. I ENJOY THE REST STATION A FREE WATER ALSO.

Sukey

Jun 25, 2015

Replacement of my Elantra's tire, wheel, and air pressure sensor took less than an hour. All parts were available. And this was a unscheduled appt. due to a fatal passenger tire demise at the hands of one mean Michigan pot hole.

tazziladi

Jun 18, 2015

I came in for a recall on my vehicle. The staff greeted me immediately, offering a drink. They got right down to business and set everything up for me and had a porter take me to work and then he came and picked me up at the end of the day. My car had been washed and vacuumed upon its return to me. This is the reason I bought a Hyundai, my son has one and had excellent service even after the warrant expired and I am having the same experience. Plan on buying with Hyundai when the time comes.

LibHyundai

Jun 9, 2015

I called and spoke with Marcy, and she informed me that were openings for walk-in appointments. I was waited on right away, and we set up an oil change and tire rotation for my vehicle. The service was performed very quickly, and the advisor was very friendly.

2122

Jun 8, 2015

Easy to schedule service, very friendly, and service was done in a timely manner. Okay what more do you want me to day everything was good.

wraith7lord

May 30, 2015

I've been purchasing my new Hyundai vehicles from Liberty Hyundai now for 5 years and have always had a great experience. Have now purchased a total of 7 Hyundais from them!

Liberty987

May 25, 2015

The service department is superior. Everyone goes out of their way to make sure you are totally happy w/ the outcome. Popcorn is great too!!!

golfnut72

May 15, 2015

recall service - replace inner door mechanism. Work completed very close to 1hr estimate. Nice complimentary popcorn & water while you wait. Need real cable TV in the waiting area.

psam

May 9, 2015

Excellent service. The service department is excellent, very customer friendly and willing to update you on your service, and answer any questions you may have.

CHAS.L

May 4, 2015

I recently had a oil change which was due. Our car was checked over, tires filters ect. The car was also washed and mats cleaned. I can't thank you enough for the great service. Charles Lada

kia owner

May 2, 2015

Just had an issue with my Kia. They fixed the problem and helped me with the extended warranty paperwork. I would highly recommend Liberty Hyundai!

rip

Apr 21, 2015

I have found this dealership to be excellent. Their main service guy (Jeff) really knows his job and does an excellent job. I would not give as high a rating on Hyundai due to how many times I have had to visit the service dept., however they were able to solve all problems I have had with both our Hyundai vehicles. Again, dealership=excellent, Hyundai=not so thrilled.

sibjr

Apr 18, 2015

Excellent timely and courteous service both from service advisor and technicians. Was recognized as a repeat customer by both. Very professional. Wish your advertised business definition wasn't as a used car dealer. I have purchased or leased 7 vehicles from Hyundai in the past and want to be assured I am buying from a dealership whose focus is on new car sales..

Saurabh

Apr 10, 2015

very courteous, professional staff. Schedule was for 8:30 and they took the car right on time, served and brought back within time that he said will take to get the job done.

TM

Apr 8, 2015

Thank you again for the wonderful service you provide at Liberty Hyundai to my 2011 Sonata, not only is it running great but the car wash is greatly appreciated as well.

pcd345

Apr 2, 2015

Brandon M is always a great service advisor. Friendly and explains all of the services in great detail. The price for oil changes with the coupon from the website is reasonable. I like how they always take the car for a car wash. Nice touch. Great job.

tdelene

Apr 1, 2015

I did not purchase my vehicle at this dealership, I went there by chance leaving work one day. I have found that its worth the 40 minute ride from my home for the quality service I receive each and every time I'm there. Rest a sure that when its time for my next vehicle purchase, Liberty will be the one. Great team, great service!

wdfranklin

Mar 12, 2015

They went out of their way to make us comfortable . Fully explained what thy were doing and why. Found things covered under warranty and proceeded t fix them and explained to us..returned our car with exterior wash which was unexpected ..

Ed

Mar 3, 2015

I bought a Hyunda elantra, The the s staff was knowledgeable, courteous, and never pushy.I Would refer this Dealer To Anyone.

Jan

Feb 27, 2015

Always great service on time . You get in and out with out a long wait. I always get the app. time I want ,they never change it.

Renbur512

Feb 27, 2015

Brandon is friendly and knowledgeable. Great asset to Liberty HyundaiOil change was reasonably priced and done quickly, online scheduling is easy to useand efficient

Sharon

Feb 19, 2015

Great service, in and out. The employees are always friendly and helpful.

dogmom746

Feb 15, 2015

Brandon is always very courteous and takes care of all the needs for my car. I have no problem making appointments and my car is always ready within the time frame he tells me. I will continue to do business with your company!

Rajesh Singh

Feb 11, 2015

I have been coming to Liberty Hyundai Dealership for almost 2 years to service my 2012 Hyundai Santa Fe and my experience has been excellent. With that positive experience, I decided to go for my next car at Liberty Hyundai. Outstanding experience and excellent customer service which made it very easy for me to take a decision on the car I wanted to get. The best part of this was Sales Team of Liberty Hyundai listening to me and providing suggestions to help decision making. Very professional team with a great value of customer satisfaction. Corey Henderson from Sales Team worked with me through out the process and Sales Manager, Mike made some very valuable suggestions for me. They did not have the car my with options / package in their inventory. Corey went through the inventories of other Hyundai Dealerships and managed to get the car from a dealership in Ohio. I must say that Sales Team at Liberty Hyundai did not even try to sell me a car but they did a fantastic job in making me buy a car. Liberty Hyundai is definitely a dealership which values their customers and their expectations. With my experience, I was a delighted customer when I drove out in my new car.

Driving my new super great crossover!

Feb 10, 2015

i needed a new car. Cory was great, knows his stuff.I am leasing my car.Thank you!

Eric

Jan 7, 2015

Brought vehicle in for a/b warning light. Service department was VERY accomodating because I made the appointment for the vehicle to be serviced at another dealership by mistake. Brandon made room for me and was very expedient in getting to my vehicle even though my appointment wasn't with him. Issue I brought the vehicle in for was properly diagnosed however part needed was not in stock anywhere in country (US) which I found astonishing. By the way, this is not a dealer specific issue, it is a HMG issue. This is especially odd since the vehicle is built in the US. It should not take two weeks to get a part in when it comes to safety. I am a HMG employee and will followup with people in our organization on this matter specific. **Again, this is not a dealer specfic issue. Brandon did offer me a loaner vehicle for the interim but I declined as I have another vehicle I can drive and someone might really need that loaner in the next couple of weeks.The vehicle was also serviced for two recalls and that was done right away. Very pleased for those issue resolutions.Overall, very satisfied with your dealership. Great Job!

Sharon Massey

Dec 31, 2014

Pleasant and timely. You could use more pens for your service folks and customers!

brian

Dec 24, 2014

Leased a 2015 Sonata Sport right off the showroom floor. Corey was the sales associate who was courteous and leveled no pressure. Tina in finance was very professional and helpful. An overall good experience.

golfnut in Novi

Dec 21, 2014

Stayed on time and estimate right on. Wish they had a more functional TV in the waiting area.

Adrian Holmes

Dec 13, 2014

Everyone in the service department are excellent especially Brandon Merry. Service was carried out efficiently and quickly. Only criticism is that the guys don't always put lights etc back to when they came in otherwise it is all good.

Hyundai Owner

Dec 11, 2014

Hard to get convenient appointment like Saturday or After hours...they may be short staff... service is good.

V. M.

Dec 10, 2014

Very nice service! +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

james evangelista

Nov 20, 2014

Brandon does an excellent job. Performance is outstanding

JimH

Nov 11, 2014

as always,the service department is efficient and friendly. In time delivering by completed car as is typical.

swh

Sep 9, 2014

I have taken my 2012 Elantra to Liberty for regular service several times. The staff is always pleasant, helpful. On my recent visit I also discussed the end of lease process, lease buyout and possible purchase of a new 2015 Elantra. Tyler, the salesperson, answered all my questions without pushing me toward the "buy new" option. I'm not ready to make a decision but if I decide to purchase I'll go to Liberty.

Martins

Sep 3, 2014

I saw an ad Liberty on Cars.com so I scheduled an appointment to see the car. I called them before the appointment to confirm that car was available. The sales rep assured me it would ready for driving test when I got there. I drove 30 miles through heavy traffic to get there. It was funny to observe all sales person to search their parking lot to discover that the car in their computer system did not exist. I wasted about two hours of my time for nothing. By the way I went to their sister store in Waterford and bought a new car.

c.b.

Aug 30, 2014

I made an appointment-online- to have the oil changed in my Elantra. Doing this online was very nice convenience for me as I never seemed to have time to call. I arrived at the appointed time and was met by my service advisor Brandon. He asked if I had any concerns about the vehicle and offered me something to drink and showed me to the waiting room and said it would be 30 to 45 minutes. He was back in about 25 minutes saying everything was done and ready to go. They topped off the fluids and checked the tire pressure and washed the car. And they did it within the time frame they said they would. With service like that, I will be back! C.B. Milford

SD

Jul 31, 2014

Slow service, I had to follow-up for each step of process. They are co-operative. Things will get done but not at your time and comfort. Overall, you push them; your deal will be done on your time.

Heather

Feb 11, 2014

The dealership was communicative and responsive to my needs. Brandon was very thorough in all stages of my repair experience. I very much appreciated the loaner car, as well as the ease with which my warranty repair was completed. The 100,000 mile powertrain warranty was important when I bought my car, and I was pleased to see it was honored so readily when it was needed.

Michaeline

Feb 5, 2014

The speed and care given to each customers' needs. The courtesy and professionalism given to customers and the friendly atmosphere. I especially enjoy dealing with Brandon at Liberty Hyundai of South Lyon. Very pleasant and knowledgeable.

Steven

Feb 4, 2014

the friendliness of the staff...the prompt attention to service...and since I am a former customer of Sherrill Freeborough in Lansing I enjoyed visiting the dealership she is at now

Sahar

Feb 1, 2014

this is my first time purchasing a vehicle and I'm glad it was at liberty Hyundai! I was very nervous not having any experience buying a car before but, from Eli to Kevin to Cliff, these guys made it so easy for me to go through the process and made me feel like family. I felt like they went the extra step to make sure I was happy with my purchase. I left there very pleased with the service and would definitely recommend the dealership to family and friends!

Vicky

Feb 1, 2014

The first impression was my ease in making my appointment! I previously used to go to another Hyundai dealership where they gave me the run around in the past. My son suggested I go to Liberty. From the time I pulled up till my service was completed, Brandon's communication, hospitality, and kindness was there. My car runs fantastic and I am very pleased!

Meryl

Jan 30, 2014

The service man I worked with was very knowledgeable, respectful, and honest! I didn't feel like I was being talked down to or pushed to make quick decisions. I was able to call and make an appointment same day, have the problem established and corrected with all in stock parts, and in a timely matter.

Donald

Jan 29, 2014

Because of my situation, I did not know if I would even be eligible to lease a vehicle so the saleperson, Ian, spoke with me over the phone (I'm 4 hours away from your dealership) and we actually did the entire process via telephone. Once knowing everything was all set, we made an appointment to finalize the paperwork at the dealership and we arrived on Saturday and basically completed the already waiting paperwork and drove off. A very quick, professional and satisfying experience.

Seymore

Jan 29, 2014

Effort to find me the car I wantedEverything went very smooth. Polished team price was right,all paperwork was ready for me when I arrived to pick the car up and the car was washed and ready, and salesperson did a walk through we me.

Marilyn

Jan 28, 2014

I've been coming to Liberty for service for 4 years and will continue to do so. Same level if service I've always experienced. Appointments honored and reasonable wait time for service. Good popcorn and comfortable wait room.

Patricia

Jan 25, 2014

I felt like Ian my salesperson and Cliff the manager really were trying to get my business and to give me the car I wanted and what sold me on the car was that Cliff let me take the car home for the weekend and once I drove it on the freeway - I was hooked --this strategy sold the car

Julie

Jan 23, 2014

Ian and the team at Liberty Hyundai were extremely helpful and accommodating. They had a test drive vehicle ready for us when we arrived and offered us a fair price. We felt like everyone was very honest about what features and extras we would benefit from and didn't feel pressured. It was an extremely pleasant experience the whole way through.

Christopher

Jan 8, 2014

I did a build and price on the Hyundai website. At the end, I asked for a quote. I was contacted immediately. (I had done this with another local dealer a few days before, and never heard back). I drove in the next day, unsure if I would be able to get what I want, or financed, or both. It took several hours, but I drove home with a new car. I got a fair interest rate, and a car that my wife and I both really like. I will not hesitate to go back for my next Hyundai purchase or service.

Arthur

Dec 31, 2013

Branden(SP) was great. We felt like he goes out of his way to make us feel like we're important to him. It's a service representative like him that's makes us glad we purchased our car there.

Maureen

Dec 28, 2013

The dealership was extremely clean. The staff was very polite and helpful. The transaction went smooth and quickly. The salespeople were very helpful and willing to go beyond.

Christina

Dec 27, 2013

Staff and service personnel were friendly and helpful and facility was clean and inviting. Car was serviced within timeframe stipulated and cost estimate was accurate. Brandon was very helpful!

Joseph

Dec 23, 2013

I arranged for diagnostic service because of mpg issues. Brandon charged me a very reasonable price for service, and the mechanic who checked it explained the problem and solutions beyond my expectations. Excellent. Very pleased.

David

Dec 12, 2013

everyone, and i mean everyone is very customer service oriented ,from the service writer Brandon to the service manager Ben, to the porter Ryan, to the Technician jeff and his assistant Dave, to the cashier (sorry for the name forget".

Larry

Dec 10, 2013

I was greeted by a person and that is a must. The service appointment time was honored and that is a must. The vehicle was completed and returned in the estimated time.The vehicle was washed and returned to me in a clean condition and that is an excellent way to bring in new customers.. Service is everything.

Paul

Dec 6, 2013

Anyone that goes into their service area is treated like a VIP customer. They are always busy but have yet to get my car to me as promised.

Penny

Dec 6, 2013

We had visited other dealerships earlier in the day, and we were greeted and taken care of by your staff. We did not get that at the others. I have already recommended your dealership to family and friends.

Christopher

Dec 2, 2013

The service department is the best. Our appointment lasted a couple hours longer than estimated because they had to fix something another dealership repaired improperly. They took the time and made it right, and at no charge to me. Love these guys!

Barbara

Nov 30, 2013

When I came into your Dealership, even though there was a lot of Hustle-Bussel for this time of the year, someone immediately helped to check in my vehicle in for service. I got a ride back home and could complete something I was working on that morning before my appointment and they picked me up 4 hours later with no problems. Very courteous, and professional people. Thank you very much.

Kathleen

Nov 26, 2013

Friendly and experienced employees who remember you each time you come in! Service is completed correctly the first time and in a timely fashion. Hyundai also sends out coupons periodically which help with the maintenance costs.

Ernest

Nov 23, 2013

I liked the fact that when I call I get greeted by a very friendly person at the front desk who directs my call to the service dept where I can make an appointment easliy and when I do arrive for my appointment they are ready to help me and listen to my concerns. I also feel confident when work is done and know it is done properly and right. Your team at Liberty is really wonderful and I always spread the word about them.

Rosario

Nov 23, 2013

The punctuality, the friendliness and professionalism of the people at this dealership. I didn't buy my car from this dealership, but nonetheless they treat my car like it came out of their floor. I have needed minor things and maintenance and every time, I'm glad to come back.

Ora

Nov 14, 2013

THE OVERALL EXPERIENCE WAS PLEASANT, THE SALESPEOPLE WAS VERY KIND & THEY TREATED ME WITH LIKE FAMILY...I FOUND IT TO BE A REMARKABLE EXPERIENCE AND I HAVE BEEN RECOMMENDING THAT MY FRIENDS PARTAKE OF IT AS WELL...

Alan

Nov 12, 2013

Very friendly and informative sales & service staff. I purchased my car there in 2011 and have had nothing but great experience's every time I visit or schedule service for my vehicle.

Cheryl

Nov 6, 2013

Everyone I met was professional yet very friendly. The repair was completed quickly and my car was returned to me cleaner than when I dropped it off.

Scott

Oct 21, 2013

Had a remote started installed. Service person Brandon was awesome to work with! Car was serviced on time and returned clean. I will be back should the need arise.

James

Oct 13, 2013

IT IS ALWAYS A PLEASURE TO COME TO YOUR DEALERSHIP! FROM BEN AND BRANDON TO GEOFF THEY ARE ALL TOP NOTCH AND THE GREAT ATMOSPHERE, WHAT ELSE COULD WANT. I ALWAYS ENJOY TALKING TO MY SALES PERSON, ROBERT YOUNG AND HEARING ABOUT THE NEW CAR FEATURES AND LOOKING FORWARD TO MY NEXT VISIT

Cheryl

Oct 10, 2013

The service i receive when i come in from Ben Anderson and Brandon is unmatched. They are the friendliest group of guys i have dealt with.

Ashley

Oct 6, 2013

The service guy Brandon I think is his name was absolutely phenomenal. He was patient, kind and answered all of my questions. He made me feel like I was top priority even though he was multi tasking with other customers and handling other employee's tasks. I would come back just to work with him again.

Jerry

Oct 6, 2013

Friendly personnel, quick service and follow through....attention to our personal wants and needs. Car was washed but sent back for more detailing. After part was installed, further written instructions were also given. Satisfied...

Roy L

Sep 24, 2013

The staff was courteous and knowledgeable and my service was handled very quickly and efficiently

Karen K.

Sep 15, 2013

The best car buying experience I've ever had! I didn't have to worry about having a sales shark-attack when I hit the door. I'd highly recommend Robert Young to anyone looking for an honest experienced & patient sales person with a great personality on top of that! He's one of the main reasons I purchased my new Hyundai Elantra besides the great price & warranty of course!

VELOSTER GIRL

Aug 9, 2012

STARTED OUT TO BE A SERVICE CUSTOMER, WHICH BY THE WAY WAS ALWAYS WAS A PLESANT EXPRERIENCE, THEN I WENT TO BUY A NEW CAR EVERY BODY TREATED ME LIKE FAMILY AND LISTEND TO WHAT I WANTED. THUMPS UP TO LIBERTY HYUNDAI.

trujillont1

Jun 21, 2012

The dealer was very helpful in getting us approved by a financial institution. If it was not for them, I believe we will not get the loan and we will not be riding a car. Great experience

jj3723

Feb 17, 2012

Pulled into the the dealiership at 1:20pm on Saturday with check engine light issues and they were due to close at 1:30pm. We were 60 miles from home and the car was "bucking" so driving all the way home with it was not an option. Ben and his staff happily took a look (despite the fact that they were supposed to be closing at 1:30), provided a "preliminary diagnosis" and said the car had to stay. They provided us with an awesome 2012 Sonata as a loaner car! Received a follow-up call from Ben on Monday with the exact issue and expected completion date. The problem was covered under my extended warranty so no cost to me at all for the service or the loaner.Picked up my car Thursday. All washed and ready for us. When Ben asked the service tech to pull my car around, he looked at the service order, smiled and said "Oh yeah, you were the ones who pulled in here Satruday". We could not be happier with the service and support that we received. Ben and his crew went above and beyond to make sure that we were taken care of. Despite the distance, we will be returning customers to their Dealership. In a day when customer service is a "thing of the past", they definitely got it right!Thank you!

jsteffer

Jan 30, 2012

Had a noise that needed to be identified and fixed. They not only identified the noise, and fixed it, they also discovered another issue during their thorough inspection. I was given a free rental, and they fixed the leaking gasket. During this whole process they were very nice, friendly and informative. It is great to have such a wonderful service department. Ben is so helpful, and truly cares about my car and that it is in tip-top condition. When I went to pick-up my car, even Scott the mechanic came out to make sure everything was okay - Now That Is Service!!!Thank you Liberty Hyundai!

cewb

Oct 24, 2011

I purchased a new Sonata SE from Liberty Hyundai last weekend. I test drove several models at local dealerships but when it came time to purchase I ended up at Liberty Hyundai (a half hour drive from me) because of their competitive pricing and positive sales and service reviews. I especially appreciate that their service department is open on Saturdays. My salesman, Bill, was extremely knowledgeable and friendly. When I told him what colors and options I wanted, he looked through their database to find a car for me. Turns out that the exact car I wanted had arrived earlier that day, I put down a deposit and came back the next day after the car had been prepped for delivery. Bill honored the online quote that I had received and worked hard to make sure that I was fully satisfied with my new car. He even helped set up my BlueLink account (Hyundais version of OnStar) and gave me an overview of all the features of the Sonata. My first new car purchase was a very positive experience and I love my new Sonata!

trader888

Feb 8, 2011

Was met at the door by a very friendly and helpful salesperson, Lauren VanGorder. She was very knowledgeable about the Sonata and convinced me to take a test drive. Loved the car. After some friendly negotiation and some help from Chris Schroeder, was arrived at a price I was happy with. It was a pleasure working with Lauren and Chris. I'm sure you'l have the same experience.

britannia25

Feb 7, 2011

I recommend this dealership to anyone considering purchasing a Hyundai vehicle. The level of service is exceptional and they do not attempt to overcharge you. All of the staff are very friendly and professional. Like the other poster, I would highly recommend speaking with Robert about your next purchase.

Bjcfra321

Jan 20, 2011

Great place to purchase a car!! I would recommend Robert to anyone who is looking to shop or buy a car! Excellent customer service and knowledge of the Hyundai brand. Love it so much I referred an employee to purchase his next car with him. Thanks again Liberty for the excellent customer service!!

REYB129

Dec 21, 2010

I STOPPED INTO LIBERTY HYUNDAI FOR A BROCHURE ON A NEW VEHICLE AND BRANDON GREETED ME AS SOON AS I WALKED INTO DEALERSHIP.HE WAS VERY HELPFUL EVEN THOUGH HE WAS NOT A SALESMAN,BUT STILL ANSWERED ALL MY QUESTIONS AND EVEN SAID I COULD GET MY OIL CHANGES DONE HERE IF I WANTED. I HAD NO IDEA THAT THEY WOULD SERVICE A CHRYSLER PRODUCT,I KNOW NOW AND SHALL BE RETURNING!!!