Ferman Chevrolet of Tampa reviews

myVolt

Oct 29, 2016

We went to Ferman Brandon because they had the Volt we wanted to to look at in stock. Mazin was helpful, knowledgeable, and not at all the typical 'pushy' car salesman. He was very patient in answering all our questions and explaining all the features of the Volt. Even the test drive was fun! We were so impressed with the car and with Mazin that we bought the Volt that day (and with us that never happens! And then when we picked up the car he spent the entire afternoon with us, topping off a great experience by taking pictures of us with our new purchase! Fantastic car and awesome experience at Ferman's with Mazin.

CLEOVALDI

Oct 25, 2016

The place is very welcoming, and so is everybody that works there. Mazin is a very good salesmen, helped me getting my old vehicle in the deal, and hooked me up with a nice car. Very good explanation of all the features the car comes with. I recommend to everyone looking for buying a car. Everybody in the staff is very polite.

jwalls71

Oct 24, 2016

Thank you to Zeyad Altuama, Jimmy, Tommy, and Brain! I have purchased many vehicles in my life bit have never had an experience like this. Everyone I worked with was a true professional that worked hard to make sure that my needs were met. I made multiple trips to the dealership and they were attentive to my needs each time and very patient. One we found the right car with the help of everyone working together I felt like I was part of the family. I know where I will be going and telling my friends to go when it is time to purchase a vehicle. Ferman Chevrolet is the only place you want to visit when you need a car. I know we will have a long relationship with them.

missago19

Oct 19, 2016

The best sale person, Mr. Pol, the best finance manager, Mr. Tim Day. Thank you both for all your help and professionalism. We can not have better idea and buying experience. We recommend them 100% and more

David

Oct 18, 2016

This is the second time in a row my windshield wiper fluid was bone dry when I got the car back from the service department. Doesn't your oil change service include topping off of all fluids with each oil change?While this is minor it simply makes me question whether or not the other services, specifically the actual changing of the oil, happened. It's known that having service done at a dealership is more expensive then going to a location like Tires Plus, but I pay the extra because I want to have confidence that my Chevy is being taken care of by people who know Chevy. Frankly I'm far from having that level of comfort.Over a year ago I contact the dealership with my displeasure of my radio/command center not being fixed. Last quarter I contacted the dealership with my displeasure of the windshield wiper fluid not being filled after getting my oil change. I've received no response from either of those so I'm pretty confident I won't receive a response on this. Still you asked so I'm sharing.

Suzyhaake

Oct 14, 2016

the sales team was very professional when our Daughtet Dawn Hill purchased her 2016 Tahoe on 10/11/2016.. They were very courteous and efficient. It was a very pleasant overall experience..we also Met Tommy in customer service during the process he was very helpful in expediting the experience..we appreciated our salesmans Mazin Altusma very thorough, efficient explanation of all the features on Dawn's new Tahoe...mazin was very personable considerate of our entire family, very good experience..

James Haake

Oct 13, 2016

These was our third Chevy purchase at Ferman. This time I was accompanying my daughter as she had selected the Chevy Tahoe LS. Mazin Altuama was a great help and lead us through the buying process. He was assisted by Tommy Farruggio which only increase the buying experience.All discussions/negotiations were professional and very cordial. We are very pleased with our experience and will return again and also refer our friends. I might add that our first purchase was made in 1992 and our second purchase was 1998. So we have history. Have a great Day.

jspill

Oct 13, 2016

The bonus tag offer was helpful in allowing me to get the options I wanted. Jeff and Neal were great to work with and they helped me find the right priced car for the best deal. I really love my 2016 Impala LTZ and what a great improvement over the 2012 I traded in.

Terry Castro

Oct 13, 2016

THEY KEEP MY CHEVY TRAILBLAZER RUNNING LIKE a dream!smooth as silk each & every time it is there for service!From the Cashiers, to the Service Advisors -the Mechanics - The TechnicansThe WELCOME GAL At the Service Department !They are a perfect bunch of wonderful on ADAMO/FERMANGREAT VAN Drivers that are excellent drivers & bring you safely home in the dealers COURTESY VAN

My Warrior's Place

Oct 10, 2016

We are a local non-profit 501 (c) (3) organization who supports our American Heroes (Veterans, Military Service Members, First Responders, Blue, Silver & Gold Star Families). We had a Chevy Aveo donated to our organization but the car only had 1 key. Ferman Chevrolet was AWESOME. They helped us get 2 more keys and their management and customer service was so supportive!! Thank you Ferman!!My Warrior's PlaceRuskin, FL

Nativebrave72

Oct 7, 2016

I had a great experience at Ferman Chevrolet. My salesman Juan Carlos gave me top notch service and now I'm the proud owner of a brand new Chevrolet Trax.

Sal0914

Oct 5, 2016

Juan Flores is the guy to talk to . Excellent services. First time buyer had no trouble, had the car ready to test drive . Easy to talk too. Friendly salesman

Merrill

Sep 25, 2016

The staff here are incredibly knowledgeable! My salesman, Tommy Farruggio, was a true professional in every way. Didn't oversell the product and gave me a great price on my new Corvette Grand Sport. From sales to Finance ,Tim Day, I couldn't be more satisfied with my experience here!! Will gladly return here the next time I'm in the market for a new car. Many thanks to Ferman Chevrolet.

Chevy man

Sep 24, 2016

Walt Bucklin worked with us with our trade in and purchase a late model Chevrolet Trax. We were very satisfied with the professionalism of the sale. We have been good customers for the 12 years we have lived in the Tampa area, and they have always treated us as best customers. The only place to buy cars!

Ariel Morillo

Sep 20, 2016

The salesman Dave helped us out with our purchase of a new Equinox. He was super friendly and helpful. The Financial Manager Arse was also a great help and a pleasure. Our overall experience at the dealership was terrific and made our transition into buying a new car quick and easy.

Blondie559

Sep 20, 2016

Tim Day in finance and Pete Coley in sales was two of the most greatest people that ever sold me a car before. Even though in the market of selling are there to sell a personal item 2 employees do not think of me as just a buyer they thought of me as one of the family. They went above and beyond to make sure that I do everything and anything about my purchase. They also make sure that I have all the proper paperwork and everything that I would have for the insurance and to switch over the title for my trade in. In all my years I buy a car I've never come across great people that have went above and beyond. I would recommend to all my friends to go to these two people and to this dealership I've already sent three people don't know if they bought already to this dealership to these wonderful to people to deal with it was excellent experience! !!!!!!!

Brandon4mBrandon

Sep 20, 2016

My sales rep Zeyad (Z) was knowledgeable and went the extra mile to try and show me exactly what I was looking for. We test driver several trucks and I didn't like the first few. Finally he said he had the right one for me based on the needs and wants I was looking for. Boom!!! Car sold. Highly recommend dealership and more so the customer service and understanding of a great sales rep Z!!

LB0728

Sep 19, 2016

Really made the car buying experience fun!Took the time to explain all of the new bells and whistles that you get with new cars these days....now out an enjoying the new ride.....with the top down!

Alipton

Sep 10, 2016

The entire process was easy, streamlined, and most importantly honest. I am a busy working mother, you don't have time to mess around and be second-guessed. I was treated like a person, with respect at all times, and with courtesy. No high-pressure sales, just honest discussion. Mazin what is knowledgeable, honest, and friendly. I couldn't ask for a better experience.

BLSept416

Sep 8, 2016

Even if I hadn't purchased my new Silverado I would have left the dealership as an expert in all of its features thanks to Mazin. Every question I had was answered clearly and not once was "I don't know" the answer. He and his sales manager Keith went above and beyond in making an amazing deal and finance manager RC went over every maintenance/coverage option to make sure I had made the right choice for my budget. This was the 2nd Ferman vehicle for my family and it won't be the last.

Billsgirl111

Sep 5, 2016

Friendly, laid back dealership. Everyone here is just great! I wish everyone was like Ferman Chevrolet. I never once felt pressured, easy car buying experience. If you want the nicest guy ever, deal with Dave Geiger!!!

Colorado

Sep 3, 2016

Muy buen servicio y muy buena la atencion de Juan Flores. Me ayudo en todo lo que nesesitaba. Y otro vendedor que ya no trabaja ahi, pero fue muy atento con nosotros y muy cordial Ali.

Juanitas

Sep 1, 2016

Juan Flores is an amazing sales man. He called me to apologize for the bad Customer service I had in the past two weeks and he found the right car for me and my four kids. Thank you so much. I had told him over the phone what I was looking for and when I arrived he had the car ready for me to look at and take for a test drive. I asked to see other cars and he showed them to me. He always talked to me and not my husban. I liked that. I had been to another dealership and the sales person only talked to my husban and not me. Juan knew the car for me and he talked to me. As long as he works there we will gladly go back to purchase another vechical. Michael Heverling was very nice and really worked hard to get me the best interest rate and put me at a payment that I would be happy with. Danny Showalter was very nice and courteous. He made coffee for us and made sure we were comftarble. I think the used car sales people are nicer than the one's in the new car section. Very happy

Kerson911

Aug 30, 2016

Mazin.altuamaatfermanchevymazda.motosnap.com was a great guy. As soon as we pulled in to the dealership he greeted us and asked how could he help us. He took his time with us nothing was rushed . He understood we were a family and we had a budget . He helped us out so much we got two cars . I would definitely recommend him.

Ahmet

Aug 29, 2016

I have visited many dealers.All of them came up with different options but he was different then others.He totally understood what we want and need. Then he has done it.We driving what we dreamed.Thanks Z.

Mema2009

Aug 29, 2016

Mazin was an excellent sales person with excellent customer service and very compassionate, offered me drinks throughout my whole experience. I have never had customer service so well before, the excellent customer service makes me enjoy my vehicle that much more. Thanks for everything.

Martymarty

Aug 28, 2016

Courteous, knowledgeable and honest! Not the typical sales person but Jyan and the team changed my belief! Thanks for an awesome car and a better experience.

CORY

Aug 27, 2016

I arrived at the dealership to take a look at a vehicle I found online. Mazin met me with a smiling face immediately upon arrival and was extremely knowledgeable and helpful throughout the process. The Team at Ferman Chevy Tampa had already pulled the vehicle up front and was ready to take a test drive even though I had no appointment and only inquired. I had multiple unique requests and requirements with the purchase and Mazin and his manager Danny Showalter handled all of them flawlessly. Even had the paint touched up and new pin stripes put on which I didn't even request but made the truck look great. The vehicle looks and drives as good as new and I got a no haggle price thousands lower than anyone else in town at a dealer or private party. My Next truck will be purchased here as well.

Kat1977

Aug 27, 2016

I definitely had a great experience on buying my new car! Juan just knew what I was looking for and gave me a great price in my new car, so on that same day I came home with my car!!

marie

Aug 27, 2016

Juan did a great job. Couldn't have asked for a better rep Very knowledgeable. Knew his products well. my family has used Ferman Chev for over 60 years

Pj123

Aug 27, 2016

After extensive research on the internet Ferman Chevrolet had the best prices. Absolutely no hassle. Juan Flores was honest, knowledgeable, and went the extra mile to get my deal done. He wasn't pushy at all even when I left to go look at a different car at another dealership. Juan knew I'd be back and had my car fueled and ready to go. Angel in finance was also extremely helpful.

Buickguy

Aug 26, 2016

We were looking for a low mileage 2016 Buick Enclave and wanted to trade our two existing vehicles in. Juan took us to the perfect vehicle and the trade difference offered was below what we expected. We had internet shopped the values for our vehicles and had a range in mind. Juan (and Ferman) were very fair and we left with the new car and a positive experience!

Tekeyah

Aug 26, 2016

I had an awesome experience due to Juan. He was very diligent to make sure that I walked out same day with my amazing vehicle! Thanks Juan!!!

Mark Tonelli

Aug 24, 2016

My wife and I had a great experience at Ferman Chevrolet due to the efforts of Mazin Altuama. We had grown so disillusioned shopping for a new SUV at a number of other dealerships and were extremely pleasantly surprised to find a sales person who was willing to work hard for us. We have made a friend for life and will certainly come looking for him when we purchase our next vehicle.

Drew Crace

Aug 12, 2016

After having a not so good experience at a different dealer back in July we came to Ferman and met Z. We did not end up getting a car at that time but two months later we were ready and came back to Z. He was extremely helpful with the entire process and actually made it a enjoyable experience. From start to finish over a 3 day period he was available anytime I had a question and was in no way trying to rush us and worked around our work schedule and priorities. Ive been in Florida since 2012 and have been looking for a salesman that we can trust and go to for all our car shopping needs. I believe I have found that in Z. When it is time to turn this one in I will definitely be giving him a call. Thanks again Z!

aarmstrong62

Aug 10, 2016

Mazin was wonderful, patient, and extremely helpful through the entire leasing process. In fact, all of Ferman's employees were great. I knew what I wanted walking in, and Mazin helped me find exactly what I was looking for at a good price.

David

Aug 10, 2016

I want to start off by saying Corvette Tommy and Denny from the collision shop were stand up guys and they made my experience as trouble free has possible.I bought a white 2016 Camaro SS and I started to see paint flaws in the right angle of light, I was worried that the old saying once you sign the dotted line your stuck and Ferman would not correct the issues, but nope Tommy took great care of me and getting the issues rectified quickly. He got with Denny and he took care of all the paint issues. Denny did a great job of getting the paint corrected. I was back and forth to the shop due to them not being able to see the flaws in the right angle as the car being white and after each time I dropped my car off Tommy made sure I got a rental for my troubles. Then I get a call from Tommy stating he wants to give me a care package for all the trouble I went thru, he didnt have to do that but he did. I figure I write up a review on how my adventure went to let people know there are still dealerships out there that treat you like family. Thanks Ferman of Tampa for making my experience pleasant as possible, you have some great employees working there.David

Alwalid Musa

Aug 9, 2016

Mazin is very knowledgable in his job , he has very good experience . he did his best to find for me the camaro that I was looking for .. I higher recommend to do your next purchased with him .

Floridabjd

Aug 6, 2016

Today I purchased a pre owned 2012 Cadillac CTS from the Internet salesman Vincent Michalski. From the moment I expressed interest in this car to the final steps of the process, he was extremely helpful answering my many questions. He went above and beyond to help make this a superb experience. This is the second vehicle I purchased from Vinnie and my husband is planning to purchase from the Ferman family as well this month.Thanks for the excellent service.

JCap

Aug 4, 2016

I just bought my 5th vehicle from Ferman Chevrolet of Tampa! This new truck tops them all! I got a solid black and black interior decked out with all the Black GM decals and accessories! Wow, show stopper! They had so many choices of trucks in stock and my sales person spent the time helping me find just the truck for me! My delivery was quick, we went thought the vehicle thoroughly on delivery and got all of the great GM features set up. I highly recommend the store for both sales and service!

Natasha Gaskin

Aug 3, 2016

Because Zeyad Was A Great Saleman ! And I Thank You A lot For All That You Done For My Family !,He Also Helped Out A Friend That Pass Saturday Buy A Car , He Was That Good I Came Back So He Could Help Me

Traverse2015

Aug 3, 2016

Not happy or satisfied with the service that was performed on my vehicle or with the service agents professionalism towards me on the phone regarding me advising him that my vehicle still was experiencing issues. I left a voicemail message for a service manager to call me back last week and still have not received a call back. Sad and very disappointed!!!

Jsimps

Aug 2, 2016

The sales professional I worked with was a go getter. He worked hard to earn my business and was there whenever I needed his expertise or to answer a question. Z was willing to do whatever it took to earn my business and went the extra mile.

CarolM1943

Aug 1, 2016

We were very happy with our car-buying experience at Ferman Chevrolet. We were treated very well by Mazin Altuama and others while we were there. We were shown several vehicles, and Mazin seemed to know what would suit us the best. We feel the price that we paid was very good as well.

Chevy Customer

Aug 1, 2016

My overall experience at Ferman Chevrolet was great. I started the negotiation online with Nate Auvil, Internet Sales Manager. Nate quoted me the best price in town for a 2016 Equinox and assured me to match the trade in value for my 2013 Equinox from any competitor. I got to the dealership test drove the car, confirmed the trade in value for my car, and the out the door price with Nate and was ready to sign the paperwork. The sale was going to happen in less than 45 minutes not counting the finance approval. I was amazed. I had some issues with a salesman that prolonged the closing of the sale, but ultimately Nate honored the deal and made it happen.

Edward Buss

Jul 29, 2016

Ferman was the ONLY dealership that would give me an actual price online and by phone. All the competitors insisted I 'come on down' for a talk--not an option with me if they refuse to price their product. Kat McCurdy, the sales rep, was also very easy to work with. Very professional and helpful. Thanks, Kat! This was a very pleasant, easy experience, surpassing everything I hoped it would be.

Enalliat

Jul 27, 2016

Thanks to Mazin Altuama I didn't have an unpleasant experience when getting my first car ever. He made every moment count by explaining every details about the car and the papers. Even to the end he was very helpful by helping me set up the Bluetooth and onstart.

Georgianna

Jul 27, 2016

I dreaded having to buy a vehicle. I keep my vehicles for a very long time. My Trailblazer 2003, 249,600 miles. I had been to several other dealership and was not happy in what I was looking for or the feedback. But that day I went to Ferman Chevrolet, Robert Bauman made me feel easy and comfortable with my decision. I have recommended him to several friend's. And I may even be back to upgrade my Equinox to LTZ. Thank you for your time and feedback on my questions. GR

Ikeman007

Jul 26, 2016

Flew into Tampa to pick up my new car and the dealership did not open until noon and I got there around 10am and yet no one would come in early to assist me. They knew I was coming and told me I would just have to wait till they opened at noon. Inexcusable if you ask me. They should have offered to pick me up at Tampa airport and driven me to dealership and get me on my way. I would never run a business like they do. Sales guy was decent but finance guy was worst I have ever encountered. He was NOT happy I did not buy all his "add ons". Which to me were a waste of money and last I checked it's my choice not his. Then I get home after my 4 hour drive and there was some minor paint damage (which I absolutely should have noticed at dealership so that is on me) which I informed dealer about and they agreed to take care of it. I had it repaired at local Chevy store and paid the small amount up front myself and then had to absolutely "hound" Ferman Chevrolet to get my money back. I finally got it after threatening to go to BBB and Chevrolet. Horrible customer service from my perspective. Would NEVER buy or lease another vehicle from these folks.

Dana Cooke

Jul 24, 2016

Walt Bucklin went out of his way to make this the best ever car buying experience ever.. He was able to put us in a vehicle that works well for us and a price range that we wanted. Most knowledgeable and very helpful. Thank You Mr. Bucklin!! Dana Cooke

Dallas813

Jul 21, 2016

Mazin was amazing extremely knowledgeable. He went out of his way to make sure I found the vehicle that fit me. I will always buy my vehicles from ferman for now on .

Laura Hodgson

Jul 21, 2016

Mazin was very knowledgable when it came to the vehicle I wanted to purchase. He showed me every detail about the vehicle that I wanted and needed to know. He even helped me set up the bluetooth, which I know nothing about. He was very courteous, polite and friendly. Made me feel comfortable and secure with my purchase

BocaCorvette2016

Jul 20, 2016

It takes a lot for a customer from Boca to fly to Tampa to lease a new Corvette, but Corvette Tommy and Ferman Chevrolet make it worth it!Andy Pilgrim, the Corvette Race car driver and Corvette Hall of Fame legend, told me about Tommy. He said that if I wanted the "real deal" from one of the most honest and knowledgeable people in the industry, I needed to talk to Tommy.Tommy immediately texted me the exact car I wanted and told me the exact price. The car was on the lot, and the price was unbeatable. I can see why Tommy and Ferman are one of the highest sales volume leaders for Corvettes.When I flew to Tampa, there was Tommy to pick me up and explain everything to me. When I got to the showroom, I felt very comfortable. When I saw my new 2016 Long Beach Red LT2, I was so impressed that I couldn't wait to sign and get on the road.Robin from finance was so friendly, helpful and prepared that it made the finance piece quick and easy.Tommy took his time delivering the car and went over every aspect of the car. He was glad to take pictures of me with my new dream 'vette and even posted some cool pictures on the Ferman home page.If you want someone that you can trust to give you a straight and honest deal on a new Corvette than there is no other real choice than Corvette Tommy and Ferman Chevrolet. I couldn't be happier!!!

Don F

Jul 20, 2016

The two trucks that we purchased, were the easiest transactions that I have had with a dealer, and I have easily purchased / leased 35 vehicles in the last five years from other places. I will definitely being doing more business with Ferman.

Jeanne Grymes

Jul 19, 2016

Mazin is an asset to Ferman Chevrolet. He is knowledgeable about the vehicles that he sells; he is friendly and polite; he wanted our car buying experience to be a positive one. The Chevy Sonic LT that we purchased will be our daughters' first car and he directed his instructional comments to her to make sure that she understood how each feature would function. We were not pushed or pressured, nor were we made to sit for hours waiting---Mazin was prompt, courteous, and well-organized in his approach and follow-through. We would recommend Ferman Chevrolet to our friends based on how well Mazin treated us.

Jobrien

Jul 19, 2016

Zeyad was the best car salesman we have ever had. His pleasant no pressure approach made it easy to come back and buy our 2016 Traverse from him after going out and looking at a few other vehicles. He took the time to explain every detail and didn't pressure us into options that we didn't want or need as has happened in the past. After we bought the car he sat in it with me and explains all the features, even helped set up the onstar account. Thanks for coming in on your day off, you made it easy for us and have gained a customer for life.

Merkurrz

Jul 19, 2016

Called for appointment, got car in as scheduled, shuttled home, called a few hours later and picked back up. Great overall experience today. Thank you

Agee

Jul 17, 2016

My truck buying experience at Ferman yesterday was the best I have ever had and Ive had several. No negativity, no stress, no deception and no problems! Robert and Nate explained everything calmly and in detail, they answered all our questions and were very patient. Jimmie took care of the financing and answered our questions and there was NO pressure involved. Bottom line, these guys made us feel they were there for us and our needs and not their own personal gain.It's great to know there are still courteous and professional automotive experts. Thanks guys!

Diva Bright

Jul 14, 2016

I drove from Orlando to see this car. Albert is a awesome person. He made my husband have the best 45th Bday ever. I Mrs bright was working with other Chevrolet dealers to find this car. He went above & beyond what my husband wanted. Robin in fiance was great too.

Julio

Jul 12, 2016

Mazin is the best salesman ever. He helped me in everyway possible to get the truck that i wanted. My experience at Ferman Chevrolet was amazing. Thanks to Mazin my dream came a reality.

vato222

Jul 12, 2016

I had such a seamless experience here at Ferman Chevrolet. The car buying process for me was so frustrating at other dealerships but when I got to Ferman, Gabriel was able to help me strike a deal on a new Chevrolet Trax within three hours. I'm so grateful for all they did.

LF

Jul 11, 2016

I would recommend Robert Winter for your car search experience to anyone and everyone interested in some of the beautiful Chevy's on their lot! I went on a test drive with him and he ensured all of my questions were answered and educated me throughout my entire car buying experience. I had a very pleasant experience working with Robert and will definitely be back!

Dawn Posey

Jul 8, 2016

I was very pleased how everyone went above and beyond to make our buying experience a great one. Very pleased with our truck and our previous purchased Camero.

Aracelis R. Lopez

Jul 5, 2016

My experience at Chevy was the best in all my years purchasing vehicles. Mazin was friendly and listened to what I was looking for as well as what I could afford. He did not try to sell me a car that I could not afford and was not pushy at all. The service was exceptional and I was in and out with my new car.

jigabe7

Jun 30, 2016

Five hours wasted on phone calls, just to make apt,.. oil change, tire rotate and balance. Finally got apt,.. then it took 5 hours to complete simple maintenance. Driving vehicle home,.. noticed that the items on my dash,.. glasses, etc,.. were slid all over to passenger side,..[fast turns!].. Items on back seat,.. a book and a box of granola bars,.. ended up on back seat floor!!,..[jamming on brakes!!]. What the H?at# goes on there, when the employees are alone with the customers vehicle???

breakskeet

Jun 29, 2016

THANKS TO TOMMY FARRUGGIO AND HOWARD NARDIN FOR A PERFECT SERVICE EXPERIENCE! Highly recommend this dealership. Truck was ready sooner than promised and fixed perfectly.

Mark Stefenelli

Jun 29, 2016

I found this to be my best experience I have ever had while buying a new vehicle. The salesman knew what I was looking for and what I wanted to make a deal. I was happy that I was giving the amount that my trade in was worth and what I wanted for a warranty.

Ritz

Jun 24, 2016

I would recommend this dealership to anybody that is buying there car for the first time. My experience was more about how I feel in the car and if it is comfortable.... There was no scamming involved at all. I have a used 2016 vehicle with the best mileage on the market. Thanks Mazin for making the process so easy.

Ash

Jun 21, 2016

Zayed helped me buy my new 2016 Chevrolet Sonic for much less than the listed price. He is very friendly and courteous! What stood out the most is that he didn't want to waste anybody's time and he made the negotiation process very simple and quick. He is very knowledgable about the vehicles he sells!!!

Sara

Jun 20, 2016

I came to the service department for the 3rd time with an air conditioner that wasn't working. I had to pay $100 less than a year earlier. I really didn't feel I should pay again. Howard was great he knew I wasn't happy about the situation. While my mother and I were at the mall he went to the customer service manager Tommy and explained the situation. I didn't ask him to do that, Howard did that on his own because he cares about his customers. Tommy waived the $100 deductible, something he did not have to do. Tommy and Howard took care of me because my business is important to them. They want to make sure their customers are happy so they will keep coming back. My husband and I have bought 5 vehicles at Ferman chevrolet and we will return and recommend this dealership to family and friends.

BobL48

Jun 19, 2016

This was the most comfortable and efficient car buying experience ever. We were looking for a used, small SUV and found the FIAT 500L featured in their showroom hard to pass up. Loaded to the "T's" with options and well maintained we had to test drive and bought it.Our Sales Consultant, Vincent "Vinny" Michalski, was absolutely awesome in his patience and knowledge of the vehicle. However, if he did not know the answer to a specific question he was quick to admit it, researched it and find the answer. He is the best sales person we have had the pleasure to work with in any of our automobile purchasing experiences.Although we had pre-approval from our credit union their Finance Manager, Tim Day, found us a much better interest rate. Plus he was knowledgeable in his products but not the typical, wear you down "finance guy!" Also, in my mind, the best dealership finance person we have had the pleasure to work with.We have purchased several vehicles from Ferman Chevrolet and have used them exclusively to service these vehicles. Their service team is great, they keep you informed and they insure you are not inconvenienced by your service experience. Buying and servicing a vehicle at Ferman Chevrolet is a pleasure.

Tjl7288

Jun 15, 2016

Zeyad was extremely helpful and thorough throughout my first new car purchase. He was attentive to all my needs and put me in the best possible car for the BEST possible price. I would definitely recommend him to my friends and family!

Jwhite45

Jun 9, 2016

We originally went to Ferman to inquire about a used 2011 Chevrolet Camaro SS which was located at Ferman in Tarpon Springs. While looking for a parking space, Zeyad waved us over to ones right in front of the door to the sales floor. He greeted us and asked how he could he help. We told him what I was looking for. Needless to say, he helped us get a great deal on a New 2016 Chevrolet Impala. The entire experience at Ferman, working with Zeyad was the best experience we've had purchasing a vehicle. Out of all of the investments and purchases we've ever made, this is the first time that we didn't have buyer's remorse. Great job Zeyad. We look forward to working with you again.

Sylvamarie

Jun 9, 2016

Mazin was such a great help . As a first time car buyer with no credit , Mazin did everything to get me a great car . He wanted to make sure I left happy. With his friendly personality and knowledge of cars I would recommend him to every first time car buyers :)

Best, A

Jun 5, 2016

I had an amazing experience purchasing my 2016 Chevy Trax! Mazin was knowledgable and friendly without being pushy. I was with my mom and he was very kind to her even offered her a snack.

Rufdog

Jun 3, 2016

Vinnie and the whole Ferman staff was great! I love my Tacoma! Vinnie was very helpful and knowledge about my truck. Best car buying experience of my life!

kfarrow5

Jun 1, 2016

Me and my boyfriend was upside down on our car that is over 10 years old. It was beat up and we would never go any where in fear that she may breakdown on us. We had already tired other places and we weren't going to go to Ferman, but they had a promotion. Boyfriend really didn't want to go but I was like what do we have to lose. Well we gained a lot. Mazin was our rep and he was great. He really worked to help get us into a car we like and could afford. He went above and beyond. The finance guy (I did not get his name) gave us some good advise to help her with not being in this situation again with a car that is not worth what we are paying for it. If you need a car go to a Ferman dealer they are the best as far as I concerned.

Bradleyequinox

May 29, 2016

We went to this dealership after visiting 4 other disappointing car dealerships in the area. Right when we pulled into the dealership, Zeyad was standing there waiting to help us. He was very honest and really tried to get us the best deal possible. We originally went there to look at the used 2013, 2014 Chevrolet Equinox, but ended up purchasing a brand new 2016 Equinox for a better price than we could have imagined! I'm so glad we went here, and very happy that we were helped by Zeyad! We will definitely return to this dealership for our future auto purchases.

Lauren

May 29, 2016

After a month of car shopping and walking out of several dealerships Zeyad of Ferman Chevy made purchasing my new car fun and easy! He took extra time showing me every spec and detail my new car had to offer. Zeyad was the first salesman who treated us like normal people, did not pressure us, as well as got us the best deal possible!

Cathy

May 27, 2016

My salesman Zeyad was great he answered all my questions, showed me several different cars I test drove some and he was so knowable about the cars. I surely will recommend him to anyone. So if you go to Ferman,s ask for "Z"

JOSEPH VILLADEMOROS

May 25, 2016

I called the sales person, Adam Lutz who sold me the car. I had a question regarding the terms of the lease. I asked if we bought the car at the end of the lease and we had exceeded the mileage on the lease contract would we still have to pay the $0.25 per mile fee. He said no. I asked him to please send me that in writing. He said he would. After a few days I had not heard back form him. I asked him again. He now said that it would be in the contract from GM Leasing. I have the GM Leasing contract it does not address my question. Frustrated, I called GM Leasing. The nice lady there took the time to look at the contract and she sited the section and paragraph that was in question. The next day Tommy Farruggio called me and sent me an email stating that I would not have to pay the $0.25/mile if we purchased the car. That's all it took. Overall we had a good experience with the dealership. I should add that this is our second experience with this Feman dealership. The first one was okay but we had issues with the salesperson, Gabriel Tavarez at that time.. He promised to get us lug nut covers and never did, even after I asked him times by email. We also had a bad experience with their Service Department. We'll have to wait and see how this experience pans out.

Mikey

May 25, 2016

We experienced the most positive, proactive and professional sales team in South Florida. They responded to all of our needs in a timely and direct manner - which really means a lot in these busy times. The wife loves the car. I would like to take a moment to personally recognize Mr. Albert Dufka. He really went above and beyond to make sure we made the right choice, at the right time and under the right conditions. Albert represents your organization well. I have never said this before about car dealers/salespersons - it was a pleasure doing business with him. I may be looking for another buy in 2017 - Albert's number is on my speed dial. Now get back to work and go sell some more cars!!!! :) Seriously, thanks for a great experience. v/r, Mikey and Marilyn Hackett Use/edit this feedback as you see fit.

MRS. T

May 24, 2016

Sooooo. I had no car payment for like 5 years. I have been eyeing the Cadillac cts coupe and finally I saw my dream car at Ferman Chevrolet. I know you hear that you can spend all day at the dealership, but Vincent Michalski made the process so smooth. I can't thank him enough he made this process and my time quicker than being in a doctors office. Thanks again!

Jordan23

May 19, 2016

I had been looking for a truck for the past couple of months and couldn't make a decision on the right truck. I went to a couple of different dealerships and each one made me uneasy because either the price never seemed to make sense to me or the salesmen just didn't make me comfortable with this big purchase I was about to make. So I decided to make a trip out to Ferman Chevrolet in Brandon were I was immediately greeted by a friendly salesmen, Zeyad Altuama. He made everything simple, did all the leg work, and broke down all the numbers for me so it was easy to understand. He listened to what I was looking for and presented me with the best offer I had received from any other dealership I had been to. I agreed and after he had done his job he assisted me with the accessories my truck needed and went above and beyond his duties. He was always available to talk and made my visit a pleasurable one. I look forward to doing business with him and Ferman Chevy of Brandon in the future and recommend their services to anyone.

Malibu Girl

May 19, 2016

I scheduled an appointment to test drive the 2016 Chevrolet Malibu. I met Zeyad at the appointment and he showed me all the ins and outs of the car. The test drive was so much fun! For anyone who has never drove a self parking car, you should! The car we were in found a space on the lot next to a bunch of corvettes (eek)!! At the time of the test drive I was unable to purchase due to title work on my previous vehicle not yet processed after the sale. I told Zeyad that I would be in touch! We kept contact over the next couple of weeks via email! Finally, title work was completed! I went to the dealership on Mother's Day and two hours later, my 2016 Malibu Premier was sitting in my garage, but not before it was carefully removed from the showroom! Zeyad was great throughout the whole process! Nobody likes a pushy salesman and Zeyad was perfect as far as that goes! I lease my vehicles, so as long as I am still in Florida I will be a return customer in about 39 months! Thanks to the whole team at Ferman for getting me in the right car and going to bat for me with the finance part! I absolutely love my new car! I have received multiple compliments on it! I want to thank Jim Connor as well! He was great with me as I signed my life away!

carty77

May 15, 2016

Stephen Stanley was a great guy to work with purchasing our used car. He was easy to deal with, knowledgeable and understood what we were looking for.

Fran's Stingray

May 15, 2016

Love my 2016 Corvette Stingray, Brian Rabeau recommended Pete Coley as my sales associate and he was awesome, easy to talk with, did a fantastic job taking care of all the details.Tommy Farruggio, knows his corvettes, have dealt with him on many occasions with my previous corvettes, great guy to work with in the corvette field.

franks camaro

May 13, 2016

The Staff at Ferman Chevrolet went above and beyond their service to assist me with my purchase. I was ready to trade in my 2015 Camaro SS that was purchased at Ferman Chevrolet, for a 2016 Camaro SS. I sent an online request while looking at the numerous Camaros in stock. I received an email and phone call within hours from Internet manager Albert Dufka. He set an appointment for a test drive. I arrived on Sunday shortly after the dealership opened. Albert had the vehicle of my choice ready for a test drive. He explained in detail all the functions of the new and upgraded Camaro. He explained the payment options. I then completed the contract singing with Jim Connor, finance manager. He explained in detail all the paperwork involved. I am very satisfied with the service and professionalism of the staff, and my new 2016 Camaro SS.

Paul714

May 7, 2016

My first experience with internet buying a was with my daughter last year with a different dealer and it was a rough experience. So I was very apprehensive about doing another internet car buy. Ferman listed a 2015 Malibu on the internet at an amazing price, good enough to make me drive 90 minutes in car with a blown head gasket. When I arrived the car was out front and ready for a test drive. When me and Albert sat down do discuss price, it was the same pricing shown on the internet, no surprises, no up selling, everything was spelt out clearly. They even excepted my 14 year old car with a blown gasket as a trade in. The buying experience was the best I ever experiencedin my 56 years on earth

Schmink

May 2, 2016

I was a very hesitant car buyer as I was more in need than in want of a car. Having been to other lots and only having a vague idea of what I was looking for, I had grown weary of the entire search. All of that faded when I got to Ferman Chevy. From the moment I stepped on the lot, I knew immediately this was the dealer and the car lot I would make my purchase. All of the employees were good natured and incredibly friendly. They didn't have that "hungry" look in their eye like I was the next meal ticket. Their attitudes went beyond the "sale" to guenuine interest in what I wanted in a vehicle. They worked diligently on a price that suited my budget and didn't try to dissuade me from my initial wants (few as they were). Aside from my beautiful new ride, my sales lady was one of the best parts of my experience. I would recommend Kat McCurdy to anyone who is need of a good car and a fun time while shopping. She knows (and loves) her Chevys and is a real advocate for all of her customers! I drove away with an exceptional vehicle at an amazing price. The whole experience changed my outlook on car buying from one of dread to one of excitement. It truly was the best experience.

Roy Holt

Apr 12, 2016

I worked with Charles on an internet sale. I'd been trying for months to get into a new car, and every dealership in Orlando had been trying to cheat me or use fear tactics into making me buy.It was a very welcomed changed of pace when Charles actually wanted to work with me and get me into the car I wanted at a price I considered reasonable. I kept waiting for some trick or extra fee to be tacked on, but Charles was honest from the start and very upfront with everything. Even when I got there and was going through the sales process, I never felt pressured. It felt like I was working WITH someone rather than AGAINST. The only surprise was how easy everything was!Definitely worth driving an hour and a half out to work with him. Even after the sale he's checked in on me to make sure I still like the car and that there were no issues. The entire process was the best ever! Thank you again, Charles!

megand15

Apr 11, 2016

I purchased a new 2016 Equinox at Ferman and I had a great experience. Dave was excellent and extremely personable. As a young car buyer, sometimes people try to insult your intelligence by making you feel stupid; I never had that feeling during the whole process. I had a quote from Sringray and they beat it by almost $1,000. Great experience and would go back to Dave in years to come!

Kelly P.

Apr 7, 2016

Marckell Johnson was a pleasure to deal with . Friendly , fast and knowledgeable , what more can ask for ? No pressure , no games like you find at some places . Thanks again Marckell

tguinness1

Apr 5, 2016

I've had nothing but exceptional customer service from Ferman's Chevrolet. Our service advisor, Gary Vogt, always goes out of his way to make sure that our car is serviced correctly and in a timely manner. My wife & I purchased our 2nd new Corvette from Ferman's because of this excellent service!Welcome back Tommy Farruggio, you're knowledge of Corvettes convinced us to buy our first!

Westlyp

Apr 4, 2016

I retired from the military and always wanted a camaro so my retirement gift to myself and Pete Coley made my experience so easy!! Thank you very much I love my car!!!

Kevin Helmintoller

Apr 2, 2016

I've been looking for a fairly specific new Corvette and I found one at one of the Ferman dealerships. I knew if I reached out to Tommy Farruggio at Ferman we could get it done. It was a very tight contest between Ferman's car and one at Castriota Chevrolet. The features on the Ferman car as well as the broad knowledge and efforts by Tommy and Gabe made the difference. This is my second Corvette purchased from Ferman and there will likely be more.

Ashlemon

Mar 29, 2016

This was my first time financing a vehicle and had one a set amount that I couldn't go over. My dealer Steven really went out of his way to find a way for me to leave satisfied with the price that I was expecting to spend, I've never been so happy. I defiantly recommend to anyone they really care about helping you instead of just trying to sell you a car.

Albertorio

Mar 28, 2016

Zeyad good sales man, I am happy with my new Malibu, great customer service, sales man help me a lot. Look very professional. Nice nice

kaylaasmileyy

Mar 26, 2016

Jeremy helped me, and he was great, patient, funny as can be, and definitely provided one of the greatest experiences ever. It didn't take a long time to get everything settled and done. I was more than pleased. I love my new car and I'm so happy to have had the help in finding it.

Caragandy

Mar 11, 2016

I had the pleasure of working with Jeremy Dye. I am currently going through a rough time and was in need of a safe, reliable vehicle. My credit sucks and I could only afford a certain amount a month. Jeremy and the entire staff were understanding and worked hard to get me not even what I needed but a car I actually wanted for a price I could afford!!! They had my best interest at heart. I feel like that is a VERY rare quality you will find at a dealership. I am soooo thankful!!!!

Boomer2013

Feb 24, 2016

My experience was definitely a 10... Vinne Michalski worked within my ideas... really taking into consideration everything I explained I was trying to accomplish, both in buying a vehicle and with goals I had set for my family financially. I can not thank Ferman and Vinnie enough. My mechanic has said this was a great deal. AND even though I miss the Camaro, I am very please with my purchase.

KelseyReitzloff

Feb 22, 2016

Shawn was so helpful and patient with me while I was a typical pain in the rear girl, indecisive and picky! But Shawn was amazing in helping me find the perfect car for me!

Yogi

Feb 11, 2016

Nate is an ultra professional that is easy to work with. This is my second car with him. He always follows up with you. Takes pride in knowing the product.

Beauford2016

Feb 4, 2016

After my wife and son were involved in a serious accident (thankfully there were just bumps and bruises), we were left with a totaled SUV and a LOT of worries about what we were going to do about another vehicle. Being in the middle of building a new home, acquiring a new auto loan was not an option! However, we desperately needed to replace our Chevy Trailblazer with something equivalent. After perusing an endless list of Chevys online, we lucked up and came across Ferman Chevy of Tampa. The website was extremely user friendly and allowed us to access vehicle inventory, where we found (amazingly) a later model Trailblazer that was as clean as a whistle, great mileage, and at the right price point. We were also able to lock the vehicle in by setting up a VIP appt with Nathanial the following day, and effectively taking the vehicle out of available inventory and reserving it just for us! Nathanial was excellent! He was genuinely excited to work with us, and we really felt like he cared about getting us in a vehicle right away after finding out all we had been through that past week. His demeanor, eye contact, and smile were all we needed to know that we were dealing with someone who cared about the customer and not just 'another sale.' The price we received online was honored at the time of sale, and we now have our replacement vehicle just like THAT! My family plans on purchasing another vehicle - brand new - as soon as we close on our new home! Thank you Nathanial, and thank you Ferman Chevrolet!The Beauford Family

happy1377

Feb 1, 2016

I want to thank Nate Auvil and Jeff Shegog for making this such an easy process. Nate took the time to listen to my needs and put me in a vehicle that is right for me. Nate was friendly and personable. I felt like I was dealing with a friend and not a sales person. He and Jeff worked hard to get the right price for me and treated me with respect. I love my new Chevy Trax! It's fun to drive and gets great gas mileage not to mention all the safety features!!! It's exactly what I wanted. I would recommend Nate to everyone I know. I wouldn't buy a car anywhere else!!! I would rate my experience with Nate and Jeff 100 out of 5 stars!

Annie Ferrari

Jan 31, 2016

Nate Auvil and Jeff Shegog took awesome care of me. I was greeted when I walked in. They ask me what I was looking for. Gave me great value on my trade. Hook me up with a AWESOME New Camaro. Jeff got me a fantastic interest rate. Nate and Jeff got everything so fast. I was in and off in no time. You think you can't get a new car.lol These guys make everything possible!!! Thanks guys!!!

newkem

Jan 27, 2016

I was not happy when I picked up a piece of debris that caused a flat tire on my truck. Arrived at the Service department, unannounced, and had my truck back on the road in about 30 minutes. Service manager was great and the tech that did the work did a great job as well. 100% satisfied with my experience.

Mattcor1986

Dec 31, 2015

All I can say is WOW! If you want to get a great new car/truck and deal with honest respectful people go to Ferman Chevrolet! Ask for Gabriel he's very knowledgeable with any questions you may have and will find you something in your budget. His manager and sales staff are top notch. Very easy no pressure deal the whole way through. Get a Chevy you will love it!!!

elliebutterfly

Dec 14, 2015

Had a great experience at Ferman Chevrolet yesterday. Gabriel was very knowledgable and did a great job in guiding me thru the leasing process. I love the new 2016 Chevy Colorado! This was my 3rd vehicle transaction and highly recommend Ferman Chevy.

wiseowlett

Nov 19, 2015

Im so glad I got Brian R. He's busy but well worth it. Knows what hes doing quotes are on point. Car comes back better than I left it. Thanks for your hard work!

lion4130

Nov 18, 2015

I had brought my concerns regarding some body fit issues on my new Reaper Truck. My original appointment was with "Brian" in the service department on August 4th. Even at that time he didn't seem very concerned about the issues with my truck. After two months of calls and supposed "lost parts", I finally took my truck in to have the wheel wells refit properly. I was given a loaner vehicle to drive while my $70,000 Reaper was being fixed. I was told it would take two days to properly attach the fender flares. Three weeks later I was finally told my truck was finished, as I was out of town for a week. When I returned the dealer had my truck for almost a month. The truck was immaculate when I brought it in. I had just had it detailed and it was spotless inside and out with just over 1,200 miles on it. When it was returned to me it was filthy!! Bird s**t, acorns, dirt, dust, boot prints on the leather interior and glue stuck to the side of the wheel well flares that were to be fixed. It appeared that they had even attempted to buff out their errors only to make it look even worse. There are scratches on the hood and the overall appearance it worse then when I dropped it off by far. When I brought these issues to the attention of my service rep Brian, he just said bring it back in and we'll have to look at it. Really!!! bring it back again!! I've been going through this process since August 4th and I get excuses and shoddy work from a Chevrolet Dealer??? Brian even admitted he knew about the glue on the wheel well flare but "thought they took care of it". I guess no one follows up with anything. Anyway, all I have received from Ferman Chevrolet's service department are excuses and sub standard work. I have bought several expensive vehicles from other Ferman dealers over the years and I have never been treated so poorly or had my vehicle trashed and returned in such horrible shape. Be warned, Brian in service will not give two sh**s about you or your $70,000 car or truck, if you can even get through to him or get him to call you back. You will get plenty of excuses when you do though...good luck, you'll need it!!

Billy B.

Nov 7, 2015

I waited over two hours for a quote for repair. The next day, when I came to pick up my Hummer, they tried to charge double the quote. I ask for the quote that I had signed and was told they didn't know anything about it. These people were extremely rude to me because I wasn't willing to pay the almost double charge. I was told that I would have to come back two days later because the service writer was out.These people, for the most part talked down to me from the time I first arrived at the dealer. I suppose I am too old at 68 years for them to be concerned with. I suppose I am breathging aire they would like to have for themselvesI would Not recommend. Ferman to anyone.

Retail ruth

Nov 4, 2015

Mr. Stanley was great to work with. He gave us his full attention. The business manager, Mr. Connor was also a big help. Everything was done on time.

Aimeebennett81

Nov 2, 2015

Jose Inoa was Very helpful, he went above and beyond from the moment I walked in the door to driving off in my new Equinox. He treats you like family and makes sure your comfortable step by step and never no added pressure. The whole Ferman Chevrolet Family is AMAZING! Thank you all for my families new car

813dee813

Oct 25, 2015

i thought the service was great it felt like in and out... Steve S was great!even tho i was like a 1 hr or 2the lobby area was greati watched our BUCS !!! no comment on that!!if ne one asks im telling them goto steve s

Ravina Suseran

Oct 22, 2015

I don't recommend this dealership to anyone. Sales consultant are very friendly and act professional just to get you to buy a car however their service department sucks! From service advisors to service manager they are all very rude, disrespectful and don't value their customers. Five years of owning my car I was never confident when needed to take my car their for service because no one their doesn't care about their customers or their customers service issues!

Boxster03

Sep 28, 2015

I have purchased or leased over 40 vehicles in my lifetime and this was one of if not the smoothest transaction yet. From the initial internet contact through delivery every aspect was done professionally and with precision. Highly recommended

Forscythe87

Sep 28, 2015

Words really can't express how good of an experience I had at this dealership. I came in to trade in my car and knew exactly what I wanted and how much I wanted to pay. I was greeted by Kathleen (Kat) whom took me straight over to the Camaro I wanted. She took me for a good long test drive while using her product knowledge to inform me of certain features of the vehicle. I feel a ton of sales people generally don't know their stuff, but she did! Then came the part I was dreading; trying to work out a deal.We go inside, I show her the pricing I found and without argument or extra hassle got that price. This goes miles upon miles above and beyond. She didn't try twisting my arm into getting something I didn't want and was beyond fair as far as dealers go. We finished up the deal and were good to go. Instead of saying "Here are the keys, get lost", she took her time to sit down with me and answer any questions about the car and also helped me setup onstar. The experience was beyond exceptional. My wife was also in the market for a car and I just wish she had wanted something in the Chevy lineup because I truly wouldn't want to buy a car from anyone else after this experience.

pete ream

Sep 28, 2015

Best car sales people I have ever come across. I have looked for trucks at many car places, by far Ferman Chevrolet of Tampa has got it together. I thank you very much for the deal on my new truck, anyone looking for a great deal this is the place to go. thank again.

Mr AA

Sep 9, 2015

Saw a truck adv. on craigs list. I called the dealer and asked a few question, one of which was if the previous owner had pets in the vehicle. I was told by the person who answered the phone that he did not think so, that the vehicle was very clean and had no smell whatsoever of any pets. I drove the vehicle, and there was no smell of pets, because the vehicle was sprayed with something to cover the smell. I bought the vehicle. The next day the odor was so strong that no one in my family wanted to drive it. I now have it for sale. They could have been honest to me. I am sure that they knew that pets were in that vehicle when they took it as a trade in. They cleaned it---they knew. Their gain---my loss

LoveOurNewImpala

Aug 28, 2015

We are very pleased with the excellent service that we received while purchasing our new Impala LT! Dave Geiger went above and beyond to make this happen! He was very informative & professional the entire time! This is our second purchase from the Tampa Ferman Chevrolet location & would not hesitate to buy another vehicle in the future! We highly recommend asking for Dave when you visit this dealership!

Synter

Aug 26, 2015

Salesman Alberto Dufka was very knowledgable, able to anwser all of my questions accuratley and provided me with excellent service. Will recommend to friends and family.

Danielle

Aug 24, 2015

This was my first experience buying a new vehicle and I had a less than wonderful experience at another dealership, so I was a bit guarded going into Ferman. We were greeted by Gabriel Tavarez who was SO wonderful to work with. It was a low pressure environment and we didn't feel as though we were crowded by slaes people. He was friendly and personable and took the time to explain every detail of the truck we were interested in. He got me a great deal on the truck and on my trade. He also sat with me after the purchase to go over all the features of the truck to make sure I understood everything, since I was upgrading from an older vehicle without all the bells and whistles that the new vehicles have now. It was a quick and easy experience and I very highly recommend Ferman and Gabriel Tavarez.

Disgruntled

Aug 14, 2015

I took my truck to Ferman for an engine problem. They gave me a quote and I authorized the work on Wednesday. I hadn't heard anything by Friday so I called Ryan Ronne, their service advisor. I called four times and left messages that were never returned. On Monday I went through the switchboard and got him. He said the parts were due (I was never told that parts weren't available) that day. No word, no calls accepted. I got the truck back on Wednesday, two weeks later. The first time I drove it it stranded me at Publix. More calls and messages to Ryan with no reply. I cannot imagine purchasing a car from Ferman and facing this nonexistent service. They are the worst. If you have to go here avoid Ryan Ronne.

Iteachred

Jul 16, 2015

Gabe Tavarez is ultra knowledgeable about trucks, is polite, and very helpful. Catherine Weber was very professional and helpful. Don't ever lose them or Hutchinson, who patiently listened to us and paired Gabe up with Catherine.

redvette2218

Jul 5, 2015

The process at Ferman Chevy was quick and enjoyable. They got me the best deal on my trade and on my purchase. Adam is the one to see!

Cookie60

May 10, 2015

I just had the most wonderful experience with Ferman Chevrolet of Tampa. I had to take my 2014 VOLT up to Newberry, FL last week for a couple of funerals. The night before I was to leave my vehicle started to STINK really bad. I checked everything I could and could not find the source. I had to drive all the way from Newberry to Tampa smelling that and then all week at work. I was going crazy. Within minutes of arriving at Ferman Chevrolet, they were able to determine that a SNAKE had crawled into my engine, and died. They removed the snake and cleaned the engine right away. From the service writer to the technicians, the absolute best people and the best service. This dealer is a WINNER.

jmendolia88

Apr 23, 2015

I saw a car online that I really liked. I made an appointment to look at it and when I arrived, the sales person (Brandon) had it pulled around waiting for me. But, he went above and beyond by bringing up other two other cars similar to the one I wanted. When I arrived, there were three very nice cars waiting for me! I ended up with the one I originally came for, but it was good to see the other options!After I picked out the car, it took about 45 minutes before I was on my way with a full tank of gas and clean new (used) car!Thanks Brandon and Tracey!

orohrer

Apr 6, 2015

The service I received from Charles B. at Ferman Chevrolet Maza of Tampa was outstanding! I am 100% satisfied with my new car, as well as all areas of your service. I couldn't have asked for a more thoughtful and helpful consultant. He even came in on his day off to help me. I count myself very lucky to have had him working with me! My experience was absolutely a perfect 10! I plan to recommend him to everyone I know! Go to Ferman Chevrolet Maza of Tampa and ask for Charles. You won't regret it!

Rcshow

Mar 25, 2015

I recently visited Ferman Chevrolet in Tampa to purchase a silverado. I started with an appointment scheduled by Steve Stanley. He set my appointment with Bob Larkin. I explained the truck I was looking for and the pricing I wanted. He worked very hard with Ed Pohl and the sales manager Neil to find the exact truck I was looking for in my price range. They presented several options and I purchased the truck that I was looking for!This is my 5th vehicle that I have purchased from Ferman Chevrolet and I can honestly say that each and every purchase has been very pleasant and professional. I will continue to support Ferman Chevrolet with my future purchases.

ewp1885

Jan 22, 2015

I purchased a 2014 Traverse from Ferman Chevrolet in Brando, FL after looking at all the Chevrolet dealers in the Tampa, Fl. area. My salesman was Jose Inoa who was as courteous and professional as any car dealership salesperson I have ever dealt with. But after his help, everything went downhill from there. I was going to pay cash but the sales manager talked me into letting them finance the car for me. We agreed verbally that the rate would not exceed a certain per-centage rate. My fault for trusting a verbal agreement. Since my credit is excellent, I was allowed to take the car, and they took my trade in, without signing all of the paperwork for the financing that I was assured would not be a problem.When I came back a couple of days later to sign the finance papers, I was advised that they couldn't get me the verbally agreed to finance rate due to the fact that the car had been titled to the dealership and could not be sold as a new vehicle. I had already put my money back into a CD and felt trapped so I agreed to the increased finance rate. Additionally, the out-the-door price that was in writing was more on the finance papers. I questioned that and was told that when I got my refund back on the tag and title fee, since their number was an estimate, that the out-the-door price should actually be a little lower than our agreed upon price. I got my refund and I was still over the agreed upon price. (They have since reimbursed me the difference after I went back into the dealership and complained.) Additionally, because they didn't advise one of the finance companies, that they had checked with on financing my car, that I had chosen another finance company, that finance company denied me credit. I am now left with having to deal with that fiasco myself and with my credit reports myself. I would never recommend this dealership to anyone unless they were paying cash for a vehicle, and then I would advise them to get everything in writing in triplicate. Also, I was told I would probably get a survey to rate my experience, needless to say, I haven't received one. I presume the dealership gets to decide who gets the survey and will not send a survey to a customer that they know wasn't happy with their overall experience.

Rnpower

Jan 7, 2015

Customer service stops once you purchase your vehicle. I was told different prices 3 times during my visit, had to watch the mechanic to ensure he was doing his job, which I corrected him on tire rotation and filling my fluids up doing oil change. 2 days laters my "replace fluids" sign appeared. Stated I needed all new tires when I just had them replaced. And now, the is an electrical problem because my warning light came on. When I called to ask, took me all day to get a human voice, which was belittling. also states there is a diagnostic fee which applies to the charges to repair it, even though I have warranty? Doesn't make sense. I never had an issue with my car until I took it in to them. Cashier asked for lots of money and asks you to sign multiple papers, and when questioned she can't says she doesn't know. Trust was not earned.

KellyGovreau

Jan 3, 2015

My teenage daughter and I walked into Ferman looking for a good, used, affordable car for her. We explained to Bob what we were looking for, and how much we were willing to spend. We ultimately bought the first car he showed us. We searched around at other dealerships for any other possible options and quickly realized no one could even come close to what we found at Ferman. The asking price was completely fair and reasonable. The car also came certified and with a warranty! Bob was more than willing to compromise with us on our trade in and gave us exactly what we were asking for. Overall, our experience was a pleasure. The process was quick and effortless. Every employee from sales, to service, to financing were extremely friendly and helpful. I will return again and again. Thanks again Bob!! : ))

mayllelin1

Oct 12, 2014

I purchase a car a week after they called me to return it DONT GO THERE thry dont know how to do bussiness thre excuse was i was not approved for the loan hello how u give a car for a week and then u say u were not approved after i had the payment amount and due date.

jelias26

Sep 28, 2014

The service they gave was excellent. Nate was very helpful in answering question and explaining everything to me. I got my very first car here and I'm in love with it. The car was a little over my budget but they worked with me to where I was comfortable

sailingsusan1

Sep 24, 2014

I am not a fan of the new car buying process but this dealership provided us with something to write home about. The process was quick and most importantly we were satisfied with the final price and got everything we asked for. Great Job folks !

jlaw652

Aug 14, 2014

I went to dealerships on Highway 60 in Brandon, Florida looking for a vehicle under $20,000.00. I went to every open dealership and it was not until got to Ferman did I find a salesman who really helped me. His name was Korian and he did a fantastic job allowing me to choose from an abundance of automobiles. Without a hassle. Thanks again Korian.

gatoralex911

Aug 11, 2014

Korian made this a great experience. I went in to see a specific vehicle which Korian let me drive immediately. Their was no hassle and run around. They let me drive the vehicle and I told him I planned to purchase if the numbers were right. He made my experience quick and fair. We worked out a nice price for both me and the dealer and he was a very friendly and helpful. His managment in the used cars area was also very friendly and helpful. I highly recommended Korian, he didn't give any typical car salesmen stuff. Instead he just did his job and tried his best to get you to enjoy the car and the experience.

maryeanne

Jul 25, 2014

Twice I've had my used car in for repairs. Immediately given a 2014 Traverse rental at no cost. The service at Ferman Chevrolet is unbelievable. Customers are treated with respect and a smile. I had a short wait time so I observed the personnel interacting with the customers. Everyone was greeted with a smile and promptly assisted. The atmosphere gives you a good feeling at a time when anxiety is often the case. I highly recommend purchasing a car from Ferman Chevrolet in Brandon, Fl

dongar58

Jul 16, 2014

Had a great experience at Ferman Chevrolet of Tampa. Our sales associate Calvin Copeland was awesome very knowledgeable and courteous. We are very happy with our purchase and would recommend the folks at the Ferman Chevrolet Used cars department.

modernsuperhero

Jul 16, 2014

We'd looked all over the internet for the best deal on a new Chevy Traverse for my wife and were drawn to Ferman Chevy thru Trucar.com They had the best no hassle price out of all the zip codes I searched. My wife and I scheduled an appointment to head over the next day from Orlando and check out the inventory. Originally we went over with the intention of buying a specific vehicle, ie exterior color, interior, etc, but after viewing their extensive inventory we actually ended up in a differnt vehicle at a PHENOMENAL price. My wife and I are both extremely satisified with our experience at Ferman Chevy. To date this has been the best car buying experience we've had. She loves her new Traverse and it wouldn't have been possible without the honest and diligent help of the Sales Manager Brian Manning and our sales rep James Crayton. Thank you guys!!! Happy wife, happy life. :)

zanec

Jul 16, 2014

Had a great experience at Ferman Chevy of Tampa. Had looked online at a used GMC Yukon Denali edition.Wasn't sure what to expect because many times the vehicle doesn't live up to the picture. Well,I swas pleasently when the vehicle was in great shape inside and out.My salesperson Korian urged me to take a test drive and I know why because by the end of the drive I was sold on the vehicle.I received a fair price for my trade and drive the vehicle home a short time later.The whole staff at Ferman was friendly , courteous and most importantly they knew their jobs well and provided a great experience. i will definetly shop Ferman again in the future and I have already told people of my experience .

mvdgf344

Jul 15, 2014

We searched Chevy dealerships Literally every dealership all over north florida and mid florida, Ferman chevy dealership was the only one that actually would discuss price and details of vehicles on the phone. We lived 125 miles from Ferman. Tracey and Charles went out of their way to work with us on the phone and internet to assist us.

Mark mcc

Jul 13, 2014

The I bought a 2011 Camaro RS beautiful car Mazda Chevrolet set down and talked me into purchasing the warranty package associated with tires and rims when leaving the lot noticed there was a nail in the tire I was told by their service department just bring it back will take care of it , Took it into Chevy told me absolutely not we don't cover that not only do we not repair here but your car must sit for two days for a warranty can be approved . Not only did he tell me that the car was not covered but I was treated very rudely. Now keep in mind this car is supposed to be certified car so concerned I went ahead and had my tires checked out turns out the back two tires had dry rot not only that but the front brakes had to be replaced so I ended up having to pay for repairs to the car. The Mazda management understood I was going through this process as a customer I never received a call never received an apology or explanation on why the ball was dropped and I was paying more out-of-pocket for a car that is supposed to be certified. So now obviously I don't want to pay extra $85 a month on top of my car payment for warranty that doesn't exist or for a company who doesn't stand behind their product when I approached the finance officer who sold me the policy he told me that I had to fill out the cancellation form and send it in. I said okay thank you for understanding I asked what is my final price on my car for monthly payments now that I'm not having the warranty. He sends me an email you have to take that up with the bank basically tell me that's my problem not there's now I felt at that point as a customer sell me a product that you don't stand behind now I'm paying extra $85 a month for a service that they completely ignored and rudely treated me at the dealership as well as showing me the worst customer care service I have ever seen in my lifetime not even a call from management to express that a mistake was made I drove away a certified car with the nail in the tire and refused to even fix it . do you really want to buy a car from this dealership. I love my car love everything about it but I'll never forget how I was treated at Mazda ferman the worst I have ever seen in my lifetime

sheila.sanford.39

Jul 2, 2014

I came in on the last day of the month. The sales consultant, Ernie Taylor, was friendly and knowledgeable! The sales manager, Brian Manning, was friendly and worked diligently to get me the best offer! I left in the exact vehicle I wanted feeling happy and confident that I made a great choice by choosing to do business with Ferman. Great job guys! Thank you!

daleulman

Jun 27, 2014

I walked into the dealership on the 25th to look around for a new vehicle. I was greeted by Jose Inoa and he was very helpful and thorough with all the information that I needed to know about the Equinox that I was interested in purchasing. I then called yesterday to make an appointment with Mr. Inoa to finalize the sale of my new vehicle. I arrived today and Mr Inoa was ready with all the necessary paper work and all the necessary information that we might of needed to move forward with the sale. I would greatly recommend the dealership, finance manager, Mr. Conner and sales manager Brian Manning and last but not least the salesman Jose Inoa. He was a pleasure to work with. Very honest and humble person. Sincerely yours Dale F. Ulman

baycpaj

Jun 24, 2014

Purchased new Silvarado truck in 5/2014, had flat tire, called onstar referred to Chevy roadside assistance at 9am, promised servicewithin 1 hour, after 1 1/2 hours, called to find out that service provider could not come due to police obligations, asked for another provider responded within the hour, 1130 finally changed tire, took truck to ferman to get tire plugged, 15 minute job, did not leave ferman till 206pm.If this is chevy idea of service go elsewhere, I would not buy another truck or car at ferman, buyer beware.

jaystew

Jun 9, 2014

Kori was outstanding when it came to getting us what we needed. I highly recommend this dealership and Kori if you are looking for a new or certified used vehicle.

sheldongreene1

Jun 1, 2014

I purchased a 2014 Malibu LS. Korian at Ferman Chevy made the experience very relaxing. Any question I had he answered and he did what he could to get me the best price possible. He is an asset to the Ferman team.

Rjgonzalez7811

May 19, 2014

Great personal and very professional it was great to be back with the same dealer and to have the same great experience with them again.

gkaplan2

May 10, 2014

I took my son's Chevy Colorado to Ferman Cheverolet's Brandon Service Center for an ignition problem. The truck does not start 3 to 4 times a week and my son has to let it sit for 10 - 15 mnts before trying the ignition again. it also stalled on him while driving. He has had problem after problem for years with this truck. First problem with Mr. Sutton: he is highly passive aggressive. I mentioned to Mr. Sutton that we have had problems with this truck since it was purchased and he proceeded to read the dates and times the truck was serviced to demonstrate that they were only a handful, then asked if there were more problems than listed. I told him that the truck was taken to a private mechanic for many of the problems. His response was to look at my fiance and say, "Yeah, the truck must have been taken to a private mechanic." I could not see any other reason to read back the vehicle maintenance issues, than to make a passive point that he did not feel the problems were systematic. Regardless, a brand new vehicle that is driven less than 50 miles a week (to school, work, and home w/in a 4 miles of each other) should not have any problems within the first 4 years, let alone 10, other than the regular wear and tear. Bottom line, Mr. Sutton should have just said something sympathetic and then shut his mouth.Second problem with Mr. Sutton: when I mentioned that there are myriads of car forums that specifically discuss other Chevy Colorado truck owners with the exact same ignition problem, he responded, "If you look up any negative reviews about any merchandise, you will find it." This just pissed me off, because we were not searching for reviews, but a specific mechanical problem with our truck.Third problem with Mr. Sutton: When I asked if the truck stalling could possibly be linked to the ignition not working properly, he mistook this question to mean that I was inquiring about all of the recent recalls that involved Chevy vehicles stalling during operation. He immediately dove into a diatribe about how it was the owner's fault in those cases. His explanation is almost verbatim... You see, those ignition problems were caused by people having too many keys on their key chains and they were speeding down bumpy roads, as I myself like to do." "The weight of the keys and the speeding down the bumpy roads turned the key 30 degrees to the off position and all those people had to really do was just reach down and turn the key back on." My fiance and I were dumbstruck. We were confused as to why he was explaining this problem in this manner, because people have died due to this mechanical failure, the manufacture has accepted responsibility for the mechanical default, and the manufacturer has recalled the vehicles. So, why Mr. Sutton was placing the blame on the vehicle operators was an irresponsible and egregious notion to claim. And, are vehicles not made to drive through all kinds of conditions? I do not recall the victims of these ignition debacles driving down a dusty dirt country road towards their ranch home, but driving in regular traffic on an asphalt road. Egregious, just down right naughty of Mr. Sutton.Mr. Sutton desperately needs a Human Resource course and stat! We have already shared out experience with family and friends. I wonder if the dealership knows he is placing blame for a vehicle recall on the vehicle owners? We were shocked and disappointed. We will never do business there again. Apparently, the mechanics literally started truck and turned it off for over an hour to replicate the problem, to which it did not occur. My son still faces the same ignition problems at the same frequency. This is frustrating, but we will be taking it to our private mechanic. It is cheaper and more efficient.

fwrighttes

May 7, 2014

the service i got was good, very happy overall with the service ended up walking out paying the price i wanted to pay because the dealers worked with me as much as they could... thank you

Chris305193

May 1, 2014

This is my second buy at Ferman but countless visits for auto things. The folks there are very helpful and will work with you. My first buy was a good experience and my second buy was even better. I will more then likely continue to do business with Ferman.

mervello

Apr 15, 2014

We were driving straight through from Michigan for for an overnight stay in Florida and were catching a cruise ship the next day which was a Sunday. We were about 2 hours from our destination when we noticed our vehicle was making a funny sound from the wheel. Luckily On star pointed us to Ferman Chevrolet as the closest dealership. They were able to get us right in and fix our car while we ate breakfast. Everyone was very friendly and sympathetic to our issue. If we were not able to get in and get our vehicle fixed that day, it would have been tough to find someone on a Sunday to do the repair and hence we would have missed our cruise! If we lived in Florida, this would certainly be our dealership of choice. Bruce Noonan was our service advisor, he was great, and very friendly!!!!! Definitely recommend this dealership.

schap1

Apr 14, 2014

Went in to trade in a 2013 VW GLI and purchase a 2014 Silver ado crew cab. Was offered a fair price for my trade in, but had a Chevrolet military price certificate. The price they offered was higher then the certificate said i would get the car for. Gave them an ultimatum for the price i was willing to pay and they said they would have to talk to the manager and get back to me. I waited 2 days then called back. Ernest Taylor said he still had to talk to his manager then would let me know. He never called back. Called back 2 days later and Ernest refereed me to Brian Schultz. Brian said he was not sure if they could sell it at that price and that he would have to review everything and call me back. I never received a call. I know the price I said i would buy at was probably $1,000 less then they would sell it for, but i was expecting a counter offer or at least a call back telling me they couldn't make the deal and an explanation why. They fact that I never once got a call back from the dealership tells me that they did not care about making a sale to me. This is the 2nd time I had a similar experience. other dealerships in the area had the courtesy to call me and let me know that couldn't make a deal but tried to find alternatives, yet Ferman Chevrolet failed to even make an attempt. When I look to buy a car in the future, Ferman Chevrolet will not be a dealership I will work with.

railfan1969

Apr 12, 2014

Wow everyone was fantastic all of the people worked with us we will be picking up our 2nd car next week. We bought 3 cars 3 years ago they were great then so we went back to buy two more this year. Freman is the best ever .

Preciousangelic1

Apr 7, 2014

Charles Cardo was wonderful, and extremely professional. He definitely went above and beyond to make sure that I left with the car of my dreams! His personality made my experience with Ferman a pleasurable one!

Divrad1

Apr 6, 2014

Love it! Beautiful Car, Beautiful People! Our Ferman Chevy experience was exceptional. The car has low miles, and the sales team was friendly and helpful. Charles listened to my concerns, needs, and wants. He worked with us and delivered the best deal, which allowed us to drive home in our new car.

tomhudon

Apr 5, 2014

the best experience ever buying a car.very fair and trusting I would recommend ferman to anyone looking for a honest deal .thanks again ferman!!

KCheese

Apr 2, 2014

I had been shopping for several weeks for my first car and the process had easily become harrowing. Being a young adult on a limited budget in need of small car payments and reliable transportation was turning out to be a challenging road to navigate. I had learned quickly that everyone was shopping at the same time and the small cars with low price tags and low miles got snapped up almost immediately. That, and a desire to stop spending weekend days being disappointed at dealerships, had me doing my car shopping in the evenings after work. It fit into my day and gave me a better shot at seeing the cars newly listed online, but the sales associates at the hour tended towards the lackluster, often knowing little about the vehicles other than where to get the key.That Ferman Chevrolet of Tampa was my last car shopping stop is a clue to how the story ends. My salesman Calvin was eager to help me, even when I arrived at nearly 6:30 in the evening on a Wednesday to look at what was probably the cheapest certified used on the lot. He was able to answer my questions about the vehicle, knew the car's history, the internet pricing, the warranty, and the ups and downs of the model. There wasn't any pushing to drive something more expensive or nudging the edges of where I wanted my monthly payments. And even though I kept everyone there right up until closing time, everyone was very friendly and I think I was congratulated at least once by everyone still in the building. I have my own set of wheels now, with a warranty for the big stuff and car payments that aren't killing my budget. And I'm thrilled to be done with car shopping.

rubypowell

Apr 2, 2014

Nate and Brian were AWSOME and very Knowledgeable. I am loving my Brand new Equinox. I'm so excited and Happy!!! Thanks Guys you are the men!!!!!!!!

ajmiranda2

Mar 30, 2014

I was very pleased with the friendliness & attentiveness our salesman Jose Inoa gave us. In fact, he was recommended to me by my son who had a very good experience with him as well. I was very happy with the final price of my new automobile & the friendliness of the finance manager Jeffrey Shegog. I would recommend this dealership based on the experience I had with them.

bkduffy

Mar 11, 2014

Went to Ferman Chevy to look at a used mazda3. I already know what I wanted when I arrived at the dealership. I knew exactly what I wanted for my trade in and downpayment, as well as my monthly payment. Robert Ries provided me with the best experience I have had buying a vehicle, he had nothing to hide, no gimmicks, no tricks, no upsetting, just straight and to the point with a great sense of humor. I would send anyone looking for a vehicle to Robert and know they were in great hands. Robert and I did a test drive, having already done 4 or 5 that day I already had a feel for what it should drive like and the engine. Great experience. After the sale, Robert called to make sure everything was going well, and I know have his number saved in my phone for anything I need regarding my mazda's service needs in the future! Thanks for helping me get into a car Robert!

ussinpb

Mar 6, 2014

Jose was very helpful and supportive of my features chosen. He explained in details every answer to my questions. I felt secure when I drove away. Thanks Jose!

Mcahu

Mar 5, 2014

I have not purchased a vehicle in a long time and therefore I was not sure what to expect. As a woman, buying a car can be quite intimidating so I was relieved to hear about positive experiences that were had by my co-workers with their recent vehicle purchases. As soon as I made the first contact with John Hutchinson and Dave Geiger, I knew that I had made the right choice. I felt comfortable throughout the process of choosing and financing my new Equinox. All of my questions were answered, as well as those questions that I did not know to ask. The environment was warm and welcoming and not intimidating at all. It was easy! The experience that I had demonstrates a commitment to customer service and satisfaction. I am very happy about my purchase and I would be happy to refer friends and family here!

Adsmallwood

Feb 25, 2014

Robert Reis did an excellent job of finding me a vehicle that fit my budget and bent over backwards to help me get the car to my home since I am the only driver in the house and I did not trade my old car for this one. I highly recommend Robert Reis at Ferman used cars in Brandon if you are considering buying a used car.

bekahgrasa

Feb 24, 2014

I had an AUH-MAZING experience at Ferman Chevrolet! I went in on Sunday and left with my Jetta on Monday evening! They really worked with me to get me the best deal! Wonderful customer service from the initial meeting which resulted in a test drive of my dream car within minutes to the signing of the documents! Overall great experience! I will definitely be referring friends and family! Thank you Ferman Chevrolet of Tampa!!!! :] -One happy customer!

fredyfish1

Feb 24, 2014

I like to thank Nelson Baez and Jose Inoa with the help on choosing the vehicle with purchase and with the whole process they did everything to make us feel comfortable also want to say thank you to Tim with the help with the paperwork. once again thank u guys and keep it up.

rpowell01

Feb 21, 2014

Robert Ries was my contact and sales person. He was a gentleman and very respectful. He heard what I had to say and all my request. I would recommend him and Ferman Chevolet to anybody who may ask. Robert Ries is a top notch salesman.

harveyjohnson

Feb 20, 2014

I entered the dealership with the expectation of looking at and possibly purchase an Equinox. I was assisted buy Mr. Frank Iarrobino who gave me a break down of the different types of Equinox and price ranges. After agreeing on the type I desired and taking a very comprehensive test drive he began working on the price for negotiating my trade in value. After talking with managers we came to an agreed value for my trade in and I purchased the vehicle that I wanted. Every one involved in the transaction did everything in their power to ensured that I was please with all negotiations and final price for the new vehicle. I would highly recommend a friend or family member to purchase from this dealership.

grandma63

Feb 18, 2014

We had a wonderful experience with our current car purchase at Ferman Chevrolet in Tampa due to Marckell Johnson! He was very courteous, professional and attentive to our needs. He went above and beyond in getting us the best price and took his time to accommodate us. I can honestly state that this is the first time that a purchase was so flawless and painless and again it was all due to Marckell Johnson. I would highly recommend him for any of your future vehicle purchases as well! I'm definitely going to recommend him to family and friends!

mandik7

Feb 18, 2014

I recently purchased a used vehicle that I found through auto trader. The moment I contacted the dealership I had immediate attention and quality service. Steve Stanley the internet manager went above and beyond to make sure I was happy with my purchase. When I came in to test drive my sales rep was Bob Larkin he is amazing! Made me feel like family not just another deal. I didn't buy the car after my first visit and the next day I received a call from Steve thanking me for visiting and then the following day I received emails from him wanting to answer any questions I may have had about the vehicle. A week later I purchased the vehicle at a great price and am happy with the entire process. I will definitely recommend to everyone and anyone that will listen. Thank you!

jnarroyo

Feb 17, 2014

Our visit to Ferman was just incredible. Our visit was not an "ordinary" visit, and was quite an adventure! I can assure ANYONE considering a new or used car to check with your dealership first, and last! Our second visit was with Terry Mahoney. He jumped right in to the "fire", not really knowing our whole dilemma. (A very long story, not important to my review) Terry was patient, knowledgable, funny and very kind. Before meeting Terry , I met Danny Showalter, Mgr. What an incredible person. He would not rest until our obstacle was handled to our satisfaction. He was so sensitive to our needs.As I was waiting in the used car sales floor, I observed these gentlemen, and the other sales staff. They are a very close knit bunch. They are a true team.I know for Terry, this was not an easy stepping in the middle of this sale, as I previously stated, he was not 100% briefed on the situation. And this was ok, as Danny was trying to facilitate the process, as to not have us to be delayed anymore than neccessary. But Terry Our last and final stop was with Tim Kratz. This young man was very professional, while also being very compassionate. He showed true concern about our situation, and our financial issue.I recommend this dealership and the above gentlemen.i can promise you, you will have a wonderful experience!

MOOKYLUCHELLE

Feb 16, 2014

I WENT INTO THE DEALERSHIP ON A WHIM HOPING I WOULD BE ABLE TO GET A CAR. MR. CARDO DID EVERYTHING IN HIS POWER TO MAKE SURE I DROVE OFF THE LOT IN THE CAR I CAME FOR. IM SO VERY PLEASED WITH THE CAR I HAVE AND MORE THAN PLEASED WITH THE HELP I RECIEVED WHEN I VISITED THE LOT. IF ANYONE EVER GOES TO THIS LOT MAKE SURE YOU ASK FOR MR CHARLES CARDO PERSONALLY AND TELL HIM SAM RECOMMENDED YOU HE WILL BE MORE THAN HELPFUL!!!I ABSOLUTELY LOVE MY COBALT!!!!!IM A VERY PLEASED CUSTOMER!!!!!!!

b40happy

Feb 14, 2014

Had a super bad experience with Brandon Honda. Bryan in Service and Ernie in sales were very nice and helpful. Everyone including the Finance guys were so Great, I left in a 2014 Malibu. How awesome is that!! Plus they were able to get my financing through a Credit Union which is a kiss from the angels. They explained everything very well to me and listened to me. Brandon Honda made me feel cheap and an easy mark. Ferman Chevrolet made me feel like valued customer. Nice JobMargaret MullinsBrandon, FL

Princessnakia

Feb 13, 2014

Terry went out of his way for me. I had an idea of what I wanted and he really help me make the final decision. I previously had a 2004 Chevy Malibu which I purchased from this same dealership and now I am the proud owner of a 2011 Chevy Mailbu. Everyone was absolutely wonderful and extremely helpful. From Terry to Danny to Jeff, they were all attentive and helped me get exactly what I wanted for the price I wanted to pay for it. I would recommend these guys to anyone in the market for a new or preowned vehicle. I know where I'm going when it's time for a new car.... BACK TO BRANDON FERMAN CHEVY!!!!!! THANKS GUYS!!!!!!!!!!!!

DaleMilc

Feb 10, 2014

I had a good experience at Ferman Chevy for the purchase of my first car (without my parents assistance). Chevy has a great setup for customer service in their dealership. They took me for a test drive for the vehicle early on with no strings attached. They switched my liscense plate for me and cleaned the plate, there were other things too (I just cant remember), they also kept asking if there was anything else they could do (I am thankful to Pete, because he was a big part of my pleasant car purchase experience). Even after the purchase of the car they did not ditch me but continued their good customer service. Even when I got in my first fender bender, they were still their to assist me in the process of getting it repaired (Pete especially). The customer service I though was very good when taking my vehicle in for service so far at this Ferman Chevy dealership. They have wifi in the waiting room, and some other nice features to the waiting room too. Overall from start to thus far 6000+ miles on my car I have been pleased with this Ferman Chevy. I am also pleased with my Chevy Sonic 2013... Coming from Nissan, I did not think Chevy could output a comparable regular automobile, but so far I have been impressed by the customer service of Ferman Chevy and quality of the 2013 Chevy Sonic. I did not think the car would be this good (knock on wood). Although the price was not overly-cheap, I left there thinking I got a good deal, and (knock on wood) I think the purchase was a good value for the price. One thing I did not like, was I felt sales was a little too concerned with the survey, and me grading them well on the survey. (This concern affected their friendliness score (otherwise they were very friendly and pleasant to be around)). I do not think they needed to be concerned at all. They provided such good solid consistant customer service, (I believe) a casual mention of the survey would have been sufficient for me to brag about them :-). Overall I give them "above and beyond" on customer service, and a surprisingly "excellent" on vehicle quality. So far this is the best Chevy dealership I have been to... I think it would be hard to find one as good...

danlis

Feb 10, 2014

My wife and I had the pleasure of working with Mr Nelson Baez of Ferman Chevrolet in Tampa. Nelson was not only extremely helpful during the purchase phase but, has been consistently in communication with us regularly. I will be purchasing additional vehicles from this fine salesman in the in the future. Thank you.

kphelps06

Feb 7, 2014

I recently bought a 2014 Chevy Cruze 2LT from Jose Inoa, and he was very helpful and understanding. He worked with me to get the maximum amount for my trade in, and he helped me get the discounts to get the 2014 Chevy Cruze within my price range. He was knowledgeable about the vehicle and understood my needs to help me find the best car choice. This dealership is a no pressure to buy dealership and the friendliness of Jose, Brian (sales manager), and Tim (finance manager) cannot be beat. I thank you all for your help in getting me into the vehicle I wanted, and I would definitely recommend your dealership to friends, family, and acquaintances.

Barry11405

Feb 5, 2014

This will be the 6th new vehicle we have purchased or leased from Ferman Chevy of Tampa. Each experience has been good. Jim Connor and Ernie Taylor have been there for each purchase. They have always strived to make sure we are happy with the purchase and make the transition to a new vehicle as seamless as possible. We have found no other dealer that offers a better value for a vehicle than Ferman Chevy. If you are in need of a new vehicle please stop by Ferman and ask for Ernie Taylor and Jim Connor.Barry and Debar Littlefield

1861rebel

Feb 3, 2014

I had great service from Jose. He convinced me to go ahead and replace my 2013 Kia with a 2014 Malibu. I would recommend him to any of my friends.

cspivey

Jan 31, 2014

Terry went out of his way for us, told him what we where looking for and he got it. Brought car to us and handled everything all we had to do was sign. Terry is an excellent salesman our next car will be bought from you guys in the future.

Thomasson2

Jan 30, 2014

My wife and I have each purchased a car with Nelson as our sales person. He is honest and very easy to deal with and he has a great sense of humor, which my wife and I appreciate.

Dee61

Jan 29, 2014

I had worked with Terry back in 1990 and was very happy to see that he was still working there. I went to a few different dealers and once I saw that he was there I knew I need not to look any farther. He took care of everything that I needed. I bought my car about a year ago and I needed to call on him just the other day for some help and he knew who I was and is helping me out with my issue. He didn't have to help, he could have called the department where I needed to be and pass me off to them but he didn't. He is always there for his customers.Thank You to Terry.

lizshuler

Jan 29, 2014

Walt Bucklin, is a wonderful sales person Ipurchased a 2008 suzuki Iam very happy with my suzuki, when I came to ferman chevrolet I was just looking around, after I got such good service from walt I purchased a car, I will recommend all my friends to fermand chevrolet. Elizabeth Shuler

hollymend

Jan 28, 2014

I was looking for a vehicle for my 17 yr. old daughter who will be going off to college soon and wanted to make sure she had a reliable car to drive. First place we went to Ferman Chevy, spoke with Mrs. Pendino who looked on her computer to see what used vehicles she had available in my price range. She recommend a chevy cruze she had,but had a meeting she needed to go to and wanted to make sure we were taken care of. Mrs. Pendino introduced us to Mr. Mahoney who took us out to the lot showed us a variety of cars. My daughter chose the cruze over the other vehicles. She absolutely loves the car. Mr. Mahoney was very patient and friendly through the whole process. I appreciate the way they made me feel at home. I will recommend Ferman Chevrolet to everyone.

diannameeks

Jan 27, 2014

I am an old woman with an average income, plain looking and plainly attired, who came looking for a car. I was treated with perfect graciousness and courtesy and felt like a millionaire. Everyone there helped me save money on my purchase in ways that I would never have known, and provided me with options for my safety and welfare not just for the day but that would continue through the many years of my vehicle's lifetime. My entire family has been a customer of Ferman Chevrolet for many decades, and we know unequivocally that they care about each and every customer, and continually strive to raise the bar above and beyond excellence in the area of customer service.

jimenezdeanna87

Jan 27, 2014

Frank was very patient with us and took his his time explaining everything. He really took care of us :). I would definatly do buisness with him again.

TheDon8017

Jan 27, 2014

My wife and I visited Ferman Chevrolet while considering a lease of a 2014 Chevy Cruze. We were not that familiar with this model but Frank patiently explained the car's many features and helped with us to find the right one. He worked with Gabe and presented a good price so we wound up purchasing the vehicle. We live in Orlando and had visited a few dealers there but were not satisfied with the experience. I searched a little further out and we decided to visit Ferman Chevrolet. We are happy that we did as the experience was great. We completed our purchase tonight and Jeff in Finance was very professional and efficient. Very happy so far and we look forward to working with Furman Chevrolet in the future.

tpd172

Jan 27, 2014

This is the third vehicle I have bought from Ferman Chevrolet ...the sales experience is the best anyone could expect. No pressure , no tricks in working out a price,. Eddy Gomez has a first rate dealership !! Larry McKinnon

devoncarter

Jan 26, 2014

I was greeted, helped instantly, shown my options and signed papers in less than 2 hours. I love my new Tahoe and was happy to trade in my suburban. What a pleasant experience!

Newvineja

Jan 24, 2014

Marckell went above and beyond for us. He was very friendly and made this experience fun and exciting. When we asked questions he was prompt in responding by calling us immediately. I would recommend others to visit Marckell when purchasing a new or used car! Thanks Marckell !

pbmbus

Jan 24, 2014

All three gentlemen were fantastic to deal with, and the process to purchase our new vehicle was flawless. Thank you very much. Pleasant experience. We appreciate it.

cpitmon

Jan 23, 2014

We had an excellent experience. Fast and friendly service.we love our vehicle and will be back soon to get another one. I would highly recommend people to shop here for there next vehicle. Thanks for all you did for us!

denise101970

Jan 23, 2014

I was nervous walking into the building as I didn't want to be pressured into walking out with something out of my price range. Terry came out and greeted me and I told him what I was looking to spend and what I was looking for. In a short time it was like he read my mind and came up with my dream car. I was so ready to sign the check right then but I needed at least the night to think. He was very understanding and with no pressure he told me he would be there the next day if I decided to proceed. I went home for all of an hour and went back and bought my car. Terry's calm demeanor and his customer service skills are amazing. Three weeks after the purchase Terry was still there to help with an issue that had come up with the car. He kept me up to speed as to what was going on and got me a loaner car so I wouldn't be without. I will definitely send family and friends in Terry's direction for his honesty and fairness.

geedeedee

Jan 22, 2014

I visited Ferman for 100,000 mile service on my 2007 Cobalt, and ended up leasing a 2014 Cruze. That says it all for the folks that worked with me. I have been a Ferman customer for service since 2008 and have always been pleased with the attention afforded me whenever I have been there. I would, and have, recommended them to several people over the years.

robin14

Jan 20, 2014

When I decided to look at cars I had no idea what I wanted or where to go. I filled out an application online and a rep from Ferman Chevy Brandon called me with an apt. We were late to the apt. and I was nervous about doing this as I don't like high pressure sales. Nate Auvil was great. He took us in, had me fill out the application and then off we went to look at cars. I was able to tell them what I had for a down payment and where I wanted my payments at and they did just that. There was no fuss, no hassle. It was such a smooth process. Once I figured out which car I wanted they had me driving it home that night. Our finance guy Jeffrey Shegog sat me down and went over everything. He was even able to get me a better warranty and GAP protection for pennies on the dollar. Talk about working for the customer. Ferman Chevy was the first dealer and only dealer I looked at. I didn't need to go elsewhere.

tucker2015

Jan 20, 2014

Fast service, Best deal and easy financing. Terry, Danny and Tim made my return experience to Ferman Chevrolet a pleasure. I've bought several vehicles from Terry in the past and have never had an issue. Always fast and friendly, genuinely cares about the customer and can handle pretty much any situation. Best of all, I go the truck and payment I wanted with NO GAMES!! Thank you!! I will definitely return and highly recommend them to anyone in the market for a new or used vehicle..

nautracer

Jan 19, 2014

I enjoyed the honesty these guys showed. very friendly. the price advertised was the price we got ,,,,bottom line. no high pressure. and they even gave us the "certified plan' which extended our warranty....that was a class act on their part. we were quite hungry and they brought in Pizza...... I love Ferman. thanks so much guys.

deborah69

Jan 18, 2014

My experience was outstanding, I've been purchasing cars for a long time, but the professionalism at Ferman was worth purchasing two vehicles. My husband and I was swept away with the service we received. I shared my wonderful experience with family and friends. I had doubt in leaving in a new vehicle but I was assured that I will and it will be at my satisfaction and to my surprise everything worked out and Dave, Jose, and Tim K treated us with integrity and RESPECT!!! No beating around with numbers, upfront and honest. Not being pushy just to purchase a vehicle but just overall caring about our needs. Thank you Teamwork makes the dream work! Keep up your outstanding service..The Wilson's

sandidrives

Jan 18, 2014

Have to rate this purchase process A+ due to courtesy and professionalism of Gabe Taveres, Nate Auvil, and Tim Krantz! Great experience and I ended up with a grate deal on my new Malibu !

Asanconner

Jan 1, 2014

I went to look at a Camaro, Dave Geiger met me showed me the car. I asked if I could take the car to show my husband. His manger Brian Manning told him I could not drive the car until I gave him my credit and agreed to numbers. I could here Brian telling Dave this is my dealership and I run it my way. If She don't like it she can leave.. I was in complete shock. Brian Manning is very rude and seemed to be bulling the sales person and wanted to bully me. Brian needs a class in customer service and etiquette. I did get my Camaro just not from Ferman..

Aminah

Oct 31, 2013

I came across this dealership during a night I could not sleep. I was called the next day, less than 24hours. The lady was very nice. I ran late for my scheduled appt. and then had a phone call come in as soon as I arrived at the dealership greeted by Mr. Terry. He was not impatient or rude, he spoke with my husband while I finished my call. I told him I was looking for a vehicle that you can get to the trunk w/o getting out, low and behold they had a 2009 hhr. After talking we were asked to come back the next day which was better for me and my husband. We came back the next day and I am thinking there is no way my I'm getting this car unless I pay a large deposit and payments which my husband had already told me we would not do. Upon arrival we went for a test drive (husband drove)and loved it,but he still had his doubts about financing. Mr. David took us on the test drive. When asked the price of the vehicle I looked at my husband face and he was pleased, we were asked what type of payments were we looking to make instead of what we HAD to make. Mr. Terry and Mr. David worked some MAGIC in there and next thing I know everything is what we want. Now since I did not expect to get a vehicle that day we had a lot in my old vehicle. Mr. David and Mr. Terry helped transfer my things to my 2009 HHR and they talked and laughed with us the entire time.When we got home my husband tried to set up onstar and somehow my vehicle was turned off by accident. My husband called Mr. Terry and he told him what to do and that if there was a problem he would be sure to get it right for us.It was just a dead battery.Mr. Terry did not get upset or annoyed he handled it and told my husband who to contact and any questions to come back to dealership. Upon returning to the dealership Mr. David showed me how to use my vehicle phone, program phone numbers, showed me what all the inside buttons do and some I asked several times what it does, he never had a attitude or got frustrated with me, he just went over it again. Mr. Terry and Mr. David are some awesome people. Not only did I get the vehicle I wanted, it was lower than my husband thought and the payments are even lower than my husband could have imagined(he's happy),Mr. Terry also gave me directions to the DMV which I was having a hard time finding. I am enjoying my HHR and it would not have been possible without these guys. Thank you so much from THE BENTON FAMILY.

Tonykat

Oct 8, 2013

Very good. Every one was very polite and helpful. He explained and showed me how to work everything on the car. I was very satisfied.

bryan3492

Sep 24, 2013

I gave Ferman Chevrolet 5 across the board because there really wasn't anything that this dealership didn't excel at. they were straight forward and upfront from the beginning and did not play games. they value of the vehicle and price they offered for my trade in were both to notch, and made my car buying experience an enjoyable one. Thank you Ferman Chevrolet!

herrm

Sep 13, 2013

We were approached by Mr. Jose Inoa, I informed him immediately that we were just driving by and just wanted to see if we could afford to purchase a new Impala. The Impala was just beyond our price range so he suggested the Malibu and offered a test drive, we were Sold. We returned on Sept 2 and selected two cars after driving them we choose one. Jose was very through in explaining the car and the warranty. This was the best experience we have had in purchasing a new vehicle in the 30 years that we have been purchasing new cars every 9 to 10years. The only complaint I have with the dealership was the finance, we were shown a form showing a group of service plans and the finance rate for each group, at no time was there mention that this was in addition to the price of the vehicle, We were told to sign a pile of forms without the time to look them over and discovered a few days later that this added over $4000 to the vehicle. I called the dealership and spoke to Mr. Inoa he tried to help but finally the Finance person Mr. Day called me back and after a very short conversation finally offered to delete the extras from the deal. My complaint is that when this added service was offered at no time was the costs explained to me, if they were I would have not accepted them.

mhupp11

Sep 13, 2013

I was in need of new car very quickly and went to Ferman Chevy because I heard great things about the customer service and especially about Terry. My friends sister had just been helped and he found her a great car for a reasonable price. She also told me he had about 20 years of experience so I knew I'd be going in to talk to someone who really knew his stuff. I went in with not much experience especially this being my first time buy. No question was silly or stupid and Terry explained everything to me in detail so I understood what I would need to do and how to do it. I did not have much time so in two days Terry searched everything he had and gave me every option including new, certified pre-owned and used. When picking out a car he showed me what he felt he was comfortable selling me and since I am young he treated me as he would his own kids letting me know he wouldn't put me in a car he wouldn't put his own in. We finally found a pre-owned chevy cruze which he highly recommended because of its safety features and size. He was able to work out small details with me and my mom so I could get the best payment option and a low interest rate. He also made sure the finance guy knew my situation and he was able to help me out just as much explaining everything in detail. There was no hassling no gimmicks no tricks or anything. And service was fast and everyone was extremely nice. I would highly recommend any of my friends or family members looking for a car to see Terry because of his experience, knowledge, reliability and kindness. Even after buying he has made sure to follow up with me and when I had to get my antenna replaced he made sure to contact the service guys and do everything he could to get it fixed quickly.

tampagreg

Sep 6, 2013

Mark Wilson sold me a new 2013 Chevy Equinox. He answered every question quickly and professionally and showed me how to operate everything as if he were talking about his own car. I was especially impressed with the efficiency of the whole operation. Every detail was handled like they had all done it before... just as you would expect from a dealer who wants to keep you as a customer. I checked the inventory, took a test drive, had the orientation, completed all the paperwork including financing and was out the door with a new car in less than two hours. And the Equinox was EXACTLY what I wanted; easy to get in/out, fuel economy, no wasted money on frivolous extras. Thanks Ferman. And thanks Mark.

deni88

Sep 2, 2013

Terry is a great and helpfull employee. My mom had bought a car from him when hers quit working and told me to give them a try when I was looking. I didn't think I was going to buy a car the same day I started looking but I did. He made it that easy. I hate car shopping but when you have someone that really cares about what you are looking for it makes it easy. This is my third car I have purchased and he didn't make me feel rushed or pressuered, like other dealerships I've been to. I told him what I was looking for and the price range I needed to be in and he found me the perfect car. I must say because of him me and my family will continue buying cars from Ferman. Terry is a great asset to the company. If you are looking for a car I would definitely recomend seeing Terry Mahoney.

Mbeztocamaro

Sep 2, 2013

David Fenton was fantastic to deal with and a true professional. He was at the dealership on a Sunday before the doors were opened for business and was answering basic questions immediately. Please remember it was VERY hot outside. Anyway, he was very knowledgeable about the vehicle, sales process and most importantly he listened. I would recommend Ferman Chevrolet and to my family and friends without hesitation. The entire process was smooth and run as a business should be. In my opinion, that is because of staff members and their service.

mazda3andme

Sep 1, 2013

Before I was even able to purchase a car I went up to ferman chevy in tampa for some information, Terry (my sales person) was very polite and even though he knew I wasn't purchasing that day he worked with me and gave me all the information I needed to make my day of purchase successful, unlike a lot of other sales people I felt he was more interested in getting me into a safe, beneficial first car that would help me in the long run rather than just give me a car to benefit him in the work place. When I had the money and was willing to put forth my down payment on a car I went back up to chevy and terry took me through the cars he had that were in my price range, I am a very picky person when it comes to a big purchase and although I had no co-signer and not a single bit of credit he worked though as many financings as he could to find one that would work for me, I originally had my expectations at a used 2010- 2012 in mind but in the end I walked away with a BRAND NEW 2013 MAZDA 3 with only 3 miles on it as he let me test drive what was soon to be my new baby. If it wasn't for terry I wouldn't have my little beauty to look at in my drive way much less a way to get to and from college, I thought it would be a done deal then but I even got a follow up phone call to ensure I was enjoying the best purchase ive ever made. Anyway, I would recommend Chevrolet to ANYONE looking for a vehicle because they work with you to make whatever dream car you have into a reality. And once you get there, ask for terry!!

krisislegend

Aug 31, 2013

Very friendly service and a great help when it came to financing! I would recommend them to everybody. Please go see James Crayton he was a friendly salesman and great help.

cechildress

Aug 30, 2013

We were looking for a new Suburban and contacted Corvin Morris. Corvin spent considerable up front time with us until we decided on the vehicle we wanted. Corvin introduced us to Gregg Ledbetter, Sales Manager, and we set up a meeting to explore the possibility of a new car purchase. When I arrived at the dealership, Dave Geiger, Sales Associate, approached me and introduced himself, I am very glad he did! Dave worked with us explaining all the features of the vehicle with no pressure to buy. We were sold on the 2014 Suburban but there were no four wheel drive vehicles on the lot. Gregg finally found the vehicle we wanted and worked with us to finalize the deal. Jim Conner, Finance, performed all paperwork to close the deal and made it a pleasant experience. Dave came in on his day off to deliver the vehicle to us, nice touch. The whole experience of purchasing our Suburban was very positive! Kudos to the Ferman Chevy Team!C &T Childress

Janetlawsk1

Aug 28, 2013

I went in to get a new Equinox. I was met by Dave Geiger, he was absolutly awesome. He showed me the vehicle went over the features, I was in love. When we went in to work the numbers thats where it all went bad. Greg was working the numbers and when we couldnt agree, Greg talked down to me. Which was very insulting considering I have a college degree. So he then sends Brian Manning over, Brian said he was a newly promoted Sales manager. I thought great this guy is really going to help.. Well I quickly realized once Brian couldnt "close me" He copped this little atttitude with me..I didnt think it should be this hard. I had a draft, but Brian kept wanting me to finance with them. I thought well where ever the promoted him from, he needs to go back. Brian was very pushy and rude when he didnt get his way when it came to me buying. Dave Im very sorry you didnt get your sale but you can thank Greg and Brian... I left went to Stingray and now I have a new equinox. I can tell you this if you wanted to get treated with respect, avoid Brian and go to Stingray and see Coby Treasure...

brandyb73

Aug 26, 2013

Because of our sales consultant (Korian Newton) and the financial consultant (Jeff Shegog), we were very pleased with our experience at Ferman Chevrolet. I would highly recommend this establishment to anyone. Korian allowed us to walk around and look without bothering us until we needed him. He worked with us on the price and was very fast in the process as was Jeff. I would like to thank them again for a wonderful experience.Thanks,G B Kelley

K9Shea

Aug 25, 2013

My wife recently went back to work after job hunting for a year. We needed to find her a safe, more fuel efficient vehicle for her trips back and forth to work. We had purchased a vehicle in the past from Ferman Honda.We looked at the web site and found a vehicle that we liked. We test drove many other makes and models of cars in order to do hour homework and pick the right vehicle. We fell in love with the Chevrolet Malibu at Ferman Chevrolet.We spoke with Mark Wilson (Salesman) and his counter part Charles on Saturday 8/17/13 and test drove a vehicle. We were not able to complete a deal that day but my wife and I left feeling good about the possibilities.I researched the Ferman web site again and found an Atlantis Blue Chevrolet Malibu 1LT that we were interested in and contacted Chandra Micuch (Internet Sales Coordinator) about the vehicle. Chandra was amazing and put us in contact with her sales manager's Scott and Greg. She was positive that we could get a deal done for the vehicle we wanted. We went out and got pre-approved for a loan but the terms could have been better.Greg worked with Mark Wilson again during the week. They were able to get us the vehicle we wanted and for a better price and much better financing, thanks Tom Day (Finance Manager).On Saturday 8/24/13 we returned to the dealership and were greeted by so many wonderful people (Brian Manning) that made the vehicle buying experience awesome for us. My wife and I drove out of the dealership in the vehicle we wanted with a better deal then we could have hoped for. Thank you Ferman Chevrolet!!!!!

kellybrown13

Aug 19, 2013

After leaving another dealership on Adamo Dr. and being completely disgusted by the service and salesmanship of not one but two salesmen "it was like that of a dirty dusty buy here pay here" Dave F.took the pressure off by making me feel comfortable and being well informed with product knowledge. I walked in the dealership and literally left within two hours with my brand new car.I was so happy and it was such a great experience that I did not need anything extra. I walked in for a used car, and ended up getting something brand new with bumper to bumper coverage all around. I have already handed out three cards to send others here. Even after the papers were signed my finance manager is working hard to get me a lower percentage.I have challenged credit, but they got the job done! Thanks Dave F., Daniel B., and Jeff S. for a great experience so far. Looking forward to receiving great service in the future when and if it is ever needed. I will see you guys again in a few years!-Kelly B a real customer who is truly happy from Tampa

gatorgirllolo

Jun 23, 2013

Levi and Daniel made the buying of our new truck a smooth and positive experience. They both did their best to get us into the truck my husband really wanted, and made it work for us. Buying a new vehicle can be very stressful experience, but their positive and friendly attitudes made it positive and enjoyable. I would recommend anyone go work with these gentlemen, as they will make you feel welcomed and never will make you feel pushed into something. On the contrary, they will ask what will work for you and do everything in their power to make it work.

ccolley

Jun 17, 2013

Ferman would not do warranty work on my car. It was only a nail in the tire but they said I would have to pay first and be reimbursed. I don't understand this because once you get the auth from the company that is as good as getting your money. Who cares if it that day or the next day! This is not the first bad experience with their service department which is why I did not buy my vehicle from them. I drove to St. Pete to get my tire repaired and they were very sorry it happened and even moved me to the front of the line so I could get to work. The manager was supposed to call me about this problem and didn't even bother!!! Our loyal Chevy family is FOREVER done with Ferman! GM will be getting an email about their terrible customer service today!

drgnt4n

Jun 15, 2013

I tried to trade my car in on a used vehicle they were offering. The games the used car manager played left me feeling very unhappy. I cooled my heels in the salesman office while a group of salesmen were laughing, joking and the like in the used car manager's office. It felt like I was there for more than 20 minutes.....while the salesmen and used car manager was having a grand ole time. When the used car manager finally came to address me....there was very very little respect in how he treated me.

AEllis1382

May 20, 2013

The guys that worked together to sell me my 2013 Chevy Equinox were friendly and helpful. I usually hate car shopping because I feel pressured into making a decision right on the spot. I test drove the Equinox with Gabe. He was very knowlegeable about the equipment and walked me through how to set everything up after I bought it. Car guys have a rep of being pushy and I did not feel that way with him. Daniel was patient when working up the numbers. He got me to where I needed to be and found the best interest rate for me. He also discussed the option of financing 75 months instead of 72 months to help lower my payment. Brian was knowledgeable on the warranty and other add ons. He explained everything very thoroughly and was patient while I set on the phone with my insurance company to get an updated insurance card. All three guys get a thumbs up from me! The were all friendly and patient with my 3yo daughter as well. This car buying experience has changed my thoughts on hating to car shop. I would definitely reccommend Ferman Chevrolet to my friends and family.

binklightning

May 1, 2013

Extraordinarily helpful in our search for a new vehicle for our son's graduation. Both Frank and Daniel went far above and beyond expectations. Highly recommend Ferman Chevrolet for your auto purchases.

minaja14

Apr 4, 2013

A new vehicle was a must have for me and my family. We decided to stop by Ferman Chevelot we had been there before and did not have the best salesman in Gabriel. But lucky this time we where blessed to work with Elissa, unlike most car salesmen she had a genuine concern for me and my family's situation and the need for us to get a new vehicle. She did everything she could to get us the vehicle we wanted and showed compassion i could see from her actions. Initially I didnt think it was going to workout until we where able to work with Daniel, he was very nice and bend every corner possible to get us into the new vehicle my family despritely needed. The dealership provided free food and my family felt comfortable. I encourage anybody looking to buy a vehicle from this dealership to find and ask to work with Elissa, she is what you wish most car salemen would be!

blaqprincess

Mar 27, 2013

This dealership provides great service and is extremely welcoming. Gabe, Daniel, & Jeff were very friendly, honest. It is a no pressure atmosphere and a wonderful staff. Daniel is a great sales advisor and makes the car purchasing experience very easy and enjoyable. They all made the experience much less painful than it has been for me in the past with other dealerships. I will return here for my next purchase and would recommend this dealer to anyone.

Tmfurr

Mar 26, 2013

The reason why I chose to lease my new Chevrolet from Ferman Chevy is the sales staff. They have outstanding experience in helping you to find the perfect vehicle to meet your needs and wants. I would highly recommend my friends and family to go there as well. I love my new 2013 Equinox! Thanks Gabe and Daniel you are the best!

Paul1111

Mar 19, 2013

Found advertisement on Auto trader for 02 Chevy avalanche and it stated truck has 38000 miles on it. Called Dealer and was advised vehicle was in inventory and started driving to dealer from St. Petersburg. Received call from Tracy Pendino when I was 5 minutes away stating vehicle unavailable and in service. I arrived at dealer and Tracy was unavailable and I advised Male that I wanted to just visually inspect avalanche. Took salesman 20 minutes to locate, in the meantime Tracy walked past me 4 times, knew that I was there to see her, and did not acknowledge me once. Upon location of truck, I looked inside of it and immediately noticed it had 138000 miles. Displeased!!!!!!! will not recommend

Siteinvstgunit

Mar 11, 2013

We had a very pleasant experience with the above mentioned employees. From the minute I contacted Tracey via email, to arriving on the lot and being shown the vehicle by David to meeting with Bobby and going through the paperwork with Tim, we were made and felt welcomed and it was a sincere pleasure dealing with each and every one of them. Honest, sincere and hard working in order to get the deal done. I have never felt more comfortable in all my years in buying vehicles without the pressure to buy, nor did we ever feel that all they cared about was the sale of this vehicle. We can assure you that from now on, we will be a loyal consumer of Ferman Chevrolet of Brandon. We will now refer anyone family, friends and even strangers looking for a vehicle of what a great experience it was. We are very proud of our vehicle and from all the employees involved that made it happen. We rate all the employees involved and Ferman Chevrolet of Brandon as GREAT and #1 on our dealership list. I thought I was dreaming but "it was" a reality! Our Thanks to you all. Robert SanchezTampa, Florida

skrytus

Feb 26, 2013

What a great experience! My husband and I have NEVER had such a great experience buying a car. Bob and Charlie were kind and helpful through the whole process. We saw the car we wanted but we were certain it would not fit our budget but these guys made it work for us. We never felt any pressure to go beyond what we knew we could afford and they made it happen for us. We are thrilled with our 2012 Camaro. Even after the sale was final and we were with the finance manager to complete paperwork our sales person Bob Larkin kept adding perks to our sale. It was late on a Saturday and it was apparent Bob was tired from a long day and week and he could have gone home, but he didn't. He hung around and talked with us while we finished up the necessary business. He was just as excited for us as we were. It is apparent he has been in this business a long time and that he loves what he does, and he likes people. The same can be said for his sale manager, Charlie, what a kind, honest and hard working man. I can honestly say this is the first time I have gone to a car dealership and felt like they cared about my experience and me. We were treated with the utmost dignity. They were the third dealership we visited, they say the third time is a charm, absolutely true in this case. Ferman Chevrolet and Bob Larkin will be our first and only choice from here on out.

lorgrace

Feb 20, 2013

I contacted Ferman about a used car via their website. I live in Orlando so I wanted to makes sure the vehicle was worth the trip. Each employee that I spoke to over the course of 2 days was very friendly. When I arrived at the dealership, Joe Casey greeted me as if I had known him for years. Joe was very attentive, low pressure and instructive about the vehicle. During the negotiation process, Joe represented me with his general manager and negotiated on my behalf. We bought the vehicle because of Joe.

belizeanbabe71

Feb 18, 2013

This was my 4th new car from them and wouldn't go anywhere else! The process was quick, easy and painless. I have loved my 3 cruzes and the sonic! These guys are the BEST!

Acherise440

Jan 31, 2013

My purchase of a new Chevy Cruz was smooth sailing due to Daniel and Pete's wonderful customer service. I highly recommend Chevy tampa. Thanks Daniel and Pete you guys rock!!????????

KevinMullins

Jan 30, 2013

I wish I had the previous reviews before entering the doors. I absolutely did not work with the right crew. Ernie was good not great but good. After driving an Equinox we went in to negotiate. When the numbers did land where I needed them. He then introduced me to "his boss" as Ernie called him. Greg, wow what a schmuck..... All this guy wanted to do was locate me a "less expensive" vehicle. I told him No, numerous times. All he kept saying was "I can have it here tomorrow". I told him the vehicle I drive is the one I wanted PERIOD..... This guy is really ful of himself. xxxx the way he talked he can compare with Albert Einstein, and should be handed the Nobel Peace Prize immediately... With guys like "the boss" Greg running this joint I can see why General Motors had to file bankruptcy. Good luck to any future buyers here. You might have a better chance than I did if you avoid Mr. Know it all

talida

Jan 30, 2013

I wanted to say a BIG, HAPPY, THANK YOU to the whole team at Chevy Dealership employees. The whole staff was amazingggg! from the moment i was greeted my the front door to the minute i was walked to my new 2013 silver beautifull Equinox. They were so professional and knowledge from beginning to end. I can tell that the whole company's foundation is built on trustworthyness, honesty, and great Moral character.I was really impressed by the team work and amazing functioning group of people. They all went out of their way to make me feel comforable, safe,. secure, and was reassured that they will do their best to make sure i am completely happy and satisfied. They did just that!! I will tell everyone about my amazing experience at Chevy dealership, and I hope and pray that they will be there forever!!!

loveandbasketball2323

Jan 8, 2013

MUST READ REVIEW THIS REVIEW. I was extremely satisfied with visit and purchase! I was having a bad day and I walked into the dealership and was met at the door by Dave Geiger and Daniel Buchler. My car gave out on me and I walked into the dealership looking for help, because I did not have a plan. I explained my situation to Dave Geiger and he politely said "calm down, I am going to help you." I liked Dave because he was not a pushy salesman. He didn't try to make me buy some expensive car that I did not want. I told him what I needed and where I wanted to be and they made it happen! The Manager was very impressive. Daniel really went out of his way for me. He made sure that I received star treatment and even though it wasn't his job, he made the phone call that made a difference in my rate. Jeff Schegog, the financial man, is a great guy. These guys treated me like I was there little sister. When I left this dealership I really felt like I was on top of the world. I really could've hugged them all because they were PROFESSIONAL, DYNAMIC, and PROFICIENT! It was late at night and they acted like they were fresh and had just arrived to work! I am going to send all my friends there. Dave Geiger, Daniel Buchler, and Jeff Schegog, if you guys read this review, I want you guys to know that I will never forget you and I pray blessings upon you!

Broughton711

Jan 5, 2013

My husband and I went in to get pricing on a Silverado truck. We were greeted by James (sales rep) who was extremely easy to talk with and obtain information. Daniel (sales manager) worked with us and went above and beyond to provide a deal we just could not walk away from. We have nothing but good things to say about these individuals. If you are interested in purchasing a car, definitely go to this Ferman dealership. You will not be misled. Our transaction was effortless. Also, Brian in finance was easy to understand and explained all options. This is the second vehicle we have purchased at Ferman on Adamo. Great experience all around in sales. Thank you.

Ms. Helms

Dec 25, 2012

I came in just to gather some information. I was met by Frank Iarrabino. Frank showed me a Cruze. After the drive I told him I was not ready. He then introduced me to his Manager Danny, Danny asked if he could have 10 minutes of my time to offer me some no obligation numbers. There was no pressure, which is the reason I came back and bought.

mrathjen

Dec 18, 2012

My 2001 Chevolet Tracker broke down exiting out of the Tampa airport. First exit I came to pulled off and had it towed to nearest Chevy Dealer. A little afraid of what cost was to come going to a dealer, but my fears were for naught. Very friendly Dave,or is it Brian I think that is his name, called me right away and assured me it would be taken care of promptly. Called later to give me the Cost of fixing, I thought high but then had my brother checked out the pricing with his Auto Repair and the pricing was right on. My brother lives in California, so I thought it was comparable. We were leaving on vacation with friends when this happen and were gone a week. I was able to leave the car and pick it up in a week, which worked out perfect. When arriving to pick up my car everyone I met was very kind, considerate, and so willing to take care of me. I had a wonderful experience with them. It means a lot these days for someone to truly listen to you and care about helping you as that isn't normally the case, especially when you are older and driving an older model car. No pressure of any kind to do anything else than what I needed. I really was blessed to have broke down near this dealership and to have peace of mind that it would be taken care of. I really liked the years warranty on their work.

RSamhoury

Dec 16, 2012

These guys are awesome. Very friendly staff ready and willing to work with your needs and specifications. I was pretty picky and everyone was so patient and helpful in finding me a Chevy Camaro! I love it! I would really recommend coming to this dealership for your Chevy purchase! Very satisfied!

Ap84435

Dec 13, 2012

Usually shopping for a new vehical is very stressful, but I had a great experience as I was shopping for a new vehicle at ferman. Everyone was friendly, handle everything professionally, and very well organized.

dirteeharrie

Nov 28, 2012

Gabriel and Brian were excellent to work with. They worked to get me in a brand new car with a great rate. I was already a loyal Chevy customer but now with customer service that went above and beyond my expectations, I am now a loyal customer at the Adamo Drive dealership location only.

Tgraves73

Nov 23, 2012

I have to say thanks to Ferman Chevrolet of Tampa for the most amazing car buying experience ever. I have bought many cars from many different dealers and have never said I'd go back to any of them until now. Gabriel and Brian were great. We were not haggled or hassled. The process was quick and painless. My trade in was paid off 5 days after purchase. Oh, and I LOVE my inferno orange Sonic LTZ. Great job. I will definitely be a return customer!

bullington70

Nov 6, 2012

Was very specific on my finance issues- Was assured the first time to come down and they could make It happen. It didn't- A month later my situation improved I called and asked some specifics be verified regarding my down payment. Saleman said everything was a go! I left work early to get there during his shift to make the deal happen- The information that I asked to verify- WASN'T- Another 4 hours waisted- like my time isn't as important as there's.

gjiovann

Oct 21, 2012

My wife wanted a particular Colorado which was in stock at Ferman. We drove over 60 miles to the dealer with the intent on just test driving the truck. We met Dave Geiger, our salesman and I immediately felt comfortable. We decided to buy the truck that day. I usually loathe the car buying process but the combination of Dave, Daniel Buchlor and Phil Geyer made the process pleasant and hassle-free. I did prior research and knew what I was willing to pay, made an offer and Daniel made it work. Daniel even made me an offer on a trade-in sight unseen because we left it at home. They didn't want me to have to drive the 60+ miles back to the dealer so he sent the salesman home with me to get the trade-in. Awesome customer service! Everyone at the dealership was extremely friendly and fun! I was so pleased with the process that two weeks later I returned to the dealer and purchased a second vehicle, a 2013 Equinox. I can see myself doing business with this dealer for many years to come.

ohles pride

Oct 13, 2012

Dave our sales rep was very informative and helpful. Jeff did a very good job explaining all the different financing options. We love our new car and would recommend this dealership.

nhalle

Oct 10, 2012

Astonishing! I went in with the mind set of getting the specific car that I searched for through the USAA process, and came out with something better. Not only did i get a great deal, but I also got upgrades! I am now a proud owner of a 2013 Chevrolet Sonic LT. I could not be more happy with my choice. If i got to do it all over again, I wouldn't change a thing. All those that helped me, really helped me. When they noticed they hadn't had the first car I was looking for, they really went head over heels to make sure i got a great deal on the car I left with. They not only matched the USAA savings I walked in with, but doubled it! I recommend Ferman Chevrolet to any and all.

jethors

Oct 6, 2012

My last 3 new cars were (Hyundai Tiburon), Nissan Rogue and last, Nissan Juke. I have never experienced such professionalism, helpfulness and delightful personalities as my three main contacts (mentioned above)..I had to travel 55 minutes from my home to come here where I have a Chev dealership 9 minutes from where I live). And to top it off, it was the best deal of five different Chevy dealerships that I put in competetion with each other!! The last Chevy I owned was 20+ years ago (in Long Island, NY) and it was not a good experience. Ferman, Tampa has certainly changed my thoughts about your Company!

The crazy guy

Oct 3, 2012

I called in looking for a LS Tahoe which I had a price from Gordon and Stingray. Nelson answered my call, advised he did not have a LS, but an LT which is about 5k more. He told me he would get with his Manager Danny to see what they could do for me. Danny called me back in about 15 min. Advised he would get very aggressive if I have him the opportunity to "earn" my business , just not sell me a Tahoe. Danny invited me in to the dealership. I came in Nelson did an absolutely wonderful job showing us the vehicle, and why it would be better to have this upgrade. When we went in Danny brought us in his office. Danny was 100% a man of his word. He got very aggressive, we walked out paying exactly $227 more for the Lt than we would have paid for the LS. Essentially we got leather, heated seats, auto climate control and many more features for $227.. Now I call that a steal. Brian in finance was an absolute joy as well, knowing I keep my vehicles for 10 plus years, Brian helped us pick the best warranties to keep us covered for a long time. Nelson, Danny, and Brian are truly an asset to this company and my kudos got out to you. Thanks for an amazing buy!!!!!

prettygirl1211

Sep 27, 2012

I have just recently bought a Cruze, and I love it! The customer service was fantastic and they were able to make it very easy for me as a single mother. Julio was very courteous and friendly and was able to answer every question I had about my new car. When it was time to discuss numbers, Daniel was able to show me my pricing in a timely manner with no hassle whatsoever. I will definitely be referring anyone I know looking for a new car to come to Ferman Chevrolet!

randy.deschaine

Sep 20, 2012

I just had the BEST car buying experience EVERY! These guys were great. I knew what I wanted and they made it happen in record time.Thanks guys!Randy and Cathi Deschaine

mark10

Aug 28, 2012

Just finished buying a new Chevy Cruze from Ferman Chevrolet. This was the most pleasant, thoroughly satisfying, and stress-free car-buying experience I've ever had, and at 52 I've had a number of experiences. Dave Fenton, the salesman who took care of me, was not only a complete professional and very knowledgeable about cars but also very easy to talk to and very respectful and attentive to my needs. At one point during the experience, the sales manager Daniel identified an even better car in their inventory, one that had more features to suit my needs, and was able to arrange even more attractive financing and a lower monthly payment than I would have had with the original car I selected. So I took it! Jeff, the finance manager, also was a consummate professional, explained all the financing options available, and let me make the decision without pressuring me in one direction or another. I will definitely continue to do business with Ferman because of the way I was treated tonight.Mark R. Cruise,

liz.boyle.125

Aug 20, 2012

Ferman Chevrolet is AWESOME! I have had the most amazing and stress-free experience with them while purchasing my new Chevy Cruze. I have been trying for over a year now to purchase a new, dependable, and economic vehicle. I have credit issues, so it has been grueling and full of rejection. A friend referred me to Ferman and Danny Buchler, the Sales Manager. She has purchased several vehicles from them and she said they would really work hard to get me in a car, that they were honest and fair. WOW! She was so right! As soon as I pulled into the dealership Danny came right up and greeted me. He was so friendly and seemed genuinely excited that I was there. He introduced me to Gabriel Tavarez and explained that Gabe would help me get the process started and show me some vehicles. Gabe was fabulous! He was so pleasant and patient with me. He answered all my never ending questions, and even asked me some. For example, he asked me what I was looking for in a car. With credit issues, I have always been directed to a specific vehicle, usually the cheapest one on the lot, and told that is the only car I qualify for. Not at Ferman! He showed me different cars, and options, and helped me determine what I really needed and wanted. And once I selected a vehicle and the numbers crunch began, Gabe stayed with me the whole time. He didnt leave me sitting at a desk for 2 hours like most dealerships do. I felt respected, and like they appreciated that I was there and they wanted to be sure I didnt experience any frustration while waiting. At ALL other places I have been I have always felt like I was a beggar and that they are doing me the favor. Danny worked with Jeff in the Finance office, and they put together a deal for me. They had a few questions and came to me and they both talked to me and showed me how it was working and what I was looking at. They SHOWED me... they didnt just tell me We can do this, they explained how they were going to make this deal work for me, and they wanted to make sure I understood and was happy with it. I was! And I am! Even the end process of signing paperwork was awesome. Jeff didnt act like a robot going through the tons of pages to sign, he was friendly and kept it fun, if thats possible haha. I would recommend Ferman Chevrolet to anyone and everyone they are the best dealership out there hands down.

Baseball Brian

Aug 15, 2012

I had been telling my dad I want a new Camaro.. So today he woke me up and said son your about to get you license. Lets go get a car. So we get to Ferman we met Ed Pol (man this guy is funny. he speaks 5 languages) I couldnt hardly understand him, but he kept me laughing. So Im excited to get a Camaro, my dad said son how about the baby Camaro. i said what is that he said a Cruze. I was a little disappointed. But heck Im happy to have a new car. Boy my dad beat Ed up on the price. But Ed just kept laughing . If you want a fun, non pushy salesman go see Ed. The mgrs were cool too. While my dad was doing paperwork,.. The short Mgr talked baseball with me. I liked that because I was thinking he wouldnt come out of his office. He even gave me tickets to a baseball game.. FERMAN CHEVY ROCKS....

cmary12

Aug 4, 2012

On August 2nd, we purchased our new vehicle from Julio Hernandez. Mr. Hernandez deserves a rating of 5 or better because of the following reasons. First, I have to say how pleased we were with his professionalism, knowledge of inventory, stock, and vehicle information. He was extremely friendly but not over bearing. He answered all our questions and gave us all the informed information we needed to make our purchase that day. He worked with us on exploring all options and took time with us so we felt comfortable in proceeding with our purchase, despite other customers at the dealership. He gave us his full undivided attention from the beginning until we drove our new vehicle out the door. He was an extreme pleasure to work with and buy our Chevrolet Avalanche truck from. We would not hesitate to buy from him again and the Tampa dealership. He is an asset to the Ferman family and Mr. Ferman can be proud of Mr. Hernandez to represent his name and dealership.Sincerely,Lisa and Mike Schweitzer

mislead30

Jul 30, 2012

The car was listed for 12,998 on internet, they raised the price 4,000 the day before we drove to see it. We were told over the phone that the price would be honored. When we arrived they negotiated back and forth and would not honor the internet price stating that it was there computer programs mistake. In the process they lied numerous times about the trade in price and profit that they would be making. Honesty and integrity were definitely lacking in this dealership.

wjames

Jul 26, 2012

WE CAME TO FERMAN JUST TO LOOK AND COMPARE. BILL JONES MADE US FEEL VERY COMFORTABLE AND WAS NON-PUSHY. HE SHOWED US THE TYPE VEHICLE WE WERE LOOKING FOR, TOK US FOR A TEST DRIVE, ANSWERED ALL OUR QUESTIONS AND EXPLAINED ALL WE NEEDED TO KNOW ABOUT THE CAR. HE IS VERY KNOWLEDGEABLE ABOUT ALL THE "GADGETS".

dhamand

Jun 27, 2012

All the way from Susan to Mr. Gomez, to David Fenton to Charley to Jeff. All top notch and very helpful and TOTALLY understood my needs and what we needed to do to get our new car. thank you all for an outstanding experience! (the how did I hear about you needs to include "radio" :-)

theresalb52

Jun 15, 2012

I found Chris Lynch to be very personable and helpful. Tried very hard to get me a deal I could afford,and would be happy with.

lbullard

Jun 4, 2012

Good Morning,My husband will the first to tell you that I do not like dealing with buying a new car. I have been with him on the two of the three occasion that we did purchase a car from Ferman. I can honestly say that it was a great experience,althought its a very long process. We initialy started think we definitley going with a Tahoe and when that didnt work out and after telling William that I wasnt interested in anything else, I didnt want to purchases another cross over or small SUV (being closed minded)but he and Susan convinced me to at least LOOK at the Traverse. I must say I was speechless. I never,ever thought a that this SUV was bigger than my Dodge Journey, that it was going to meet our needs. It definitely has and I ams SO very happy that we didnt get the Tahoe. I now know it would have been too much truck for me to drive. Please know both William and Susan are wonderful,patient, sales people and we left knowing we were treated fairly and honestly. Everyone we meet through out this buying process was professional and friendly. I will also recommend Ferman to anyone in the market of buying a car.Thank youWarmest Regards, Steve and Lina Bullard

cyepez

May 29, 2012

More than any other reason... we went with the Chevy Equinox because of John Givens. Of course we had to love the car we were purchasing but the way John dealt with us made it easier for us. We were already irritated with most of the sales consultants from the other dealerships... but John was different. He answered our questions but gave us space. Something especially impressive to us was that he never spoke badly of the cars from other makers. He helped us see the pros and cons to both cars we were looking at from Chevy and didn't try to steer us to a more expensive vehicle or to get "extras" we didn't need. He would simply inform us of what would come with each model. His patients was so very much appreciated. We went back to the dealership about 4-5 times to look at the car and be sure of what we wanted....John was always there and didn't seem to be irritated with our taking our time. He always seemed happy to see us and encouraged us to be sure of what we wanted to purchase and to not rush it. He never pressured us any of the times we went. How different he was from the other sales reps we dealt with. He made the closing of the deal as painless as one could be. All the way through having "OnStar" set up for us. He sat in the car with us after we had purchased the car and re-explained all the functions of the car before we drove off the lot.We've had our car for a little over a week and are loving it so far.We would most definitely recommend the Equinox and most definitely recommend John to be the one to deal with.The Yepez Family

deandennerline

May 14, 2012

Simply the best car buying experience I have ever had. Sales and credit worked with me to get the deal and car I wanted. Very fair and the proces was quick. All parties were very well prepared.

bertfam99

Apr 26, 2012

Took my wife's Impala in to deal with a Check Engine Light. The group there took the time to diagnose the problem completely. Turns out it was a bad sensor on the accelerator pedal and a serious safety issue. Thank you for taking the time to make sure it was repaired right the first time. The life of my wife and children are very precious to me.

Maiello

Apr 25, 2012

I called Jorge today for a part for my TBSS and he had it in stock and was holding it at the parts desk for me. Then, I was transfered to service where Brian Rabeau said that he would put the part on for me. Both gentlemen were very friendly, knowledgable and ready to serve me. I was in and out of there within 15 minutes at the most. I was so impressed I told my husband, when I am in need of a different car, Ferman Chevrolet will be my choice. Thanks gentlemen for assistance me, I really appreciated it.Thanks again,Lisa

methos74

Apr 18, 2012

I had the easiest car buying experience ever. I wanted a Camaro that I had seen online. When I arrived at the dealership I was greated and told them about the Camaro that I had seen on line. The car I wanted was no longer there but they showed me a Camaro that was the same except that this one had a sunroof. I never really thought about a sunroof, but it was cool and the car is awesome. They worked with me on the price and sold me the one with the sunroof for the same price as the one that was advertised on line. I could not have been happier. My brother will be in the market for a truck soon and I told him this is where he needs to go.

B.HAYES

Mar 27, 2012

I had emailed Brian a few time finding a car that i would like. We agreed on a vehicle and a price for that vehicle. Upon showing up salesma did come out and talke to me told him what i wanted, (What Brain said he had as well as the websit I checked out before going down there.) Paul said the were out of that car but had one the waas the same just different trim and options. I asked if i could get some oof the feastures that the original vehicle had, and he did not know and did not find out for me. He got me back inside salesroom and then started presssureing me to buy like right then. The price he told me was the same price that the higher end model I was offered online was. Would not talkto about that, wanted to didscuss it with his manager whic was busy. Overall long time and waitiung around, no real answers, and the old bait and switch gimmick. Willneve go ther again and won't be advising any of my friend or family to go there either. Byron H.

dmartinez1955

Mar 11, 2012

The salesman was friendly and well informed.I traded a 2008 Honda CRV with only 13000 miles on a 2012 Equinox. They offered me about $3000 below Kelly Blue Book on my cat. I insisted on KBB value. Negotiation on price was the usual back and forth with the business manager.The main problem arose when I went to finance. I told the person that I did business with my credit union. I gave him the name and he said he would check with them. The best he could come up with(he said) was 5.9 percent through Ally Bank. I said I was surprised I did not get a better rate through the credit union and he said "It happens".I went home in the new car, checked the credit union website an and loans were at 2.6 percent. I have EXCELLENT credit! I went to the credit union Monday morning(car purchased on Sunday) and refinanced through the credit union. I went in to the dealer and canceled a maintaince contract I purchase and told the business manager that was the last money they would get from me.The bottom line is BUYER BEWARE!!!!

Fyb1234

Jan 17, 2012

When I came in E.T. Greeted us with a nice friendly smile. He showed us 2 vehicles. And keep us laughing the whole time. He treated 8 great and we bought.. Happy Equinox owner

jpetras

Jan 4, 2012

I called prior to my arrival and stated I was leaving another dealership; can you guys beat them on a purchase of a new car and my trade? I gave all the info and he stated he would do up some paperwork while we're driving since we had our kids and it was 8pm. I arrived and he had done nothing. He took my trade to be appraised and he was insistent on me picking a car from his lot. I didn't want to get too far into a deal without knowing the cost of my trade because I knew I was upside down already. He refused, so I picked a car to satisfy him. Now that I gave them my trade for appraisal and picked a car, he still wouldn't give me what I asked for. He demanded my current monthly payment, my payoff, and wanted me to sign a credit app. I went in with a preapproval from my FCU so I didn't need to do a credit app and why do you need my monthly payment and pay off just to get an estimate on my truck for trade? Whatever, I give him my monthly payment and my pay off and I flat out refused to sign the credit app cause I already had a loan. He continues pressuring me and I said can you please take everything I provided you and give me the numbers. He continues with the credit app and I said my kids are restless, it's getting late, I provided you with everything you needed on the phone, I told you again everything you need in person and answered all your questions. can you please stop playing games with me and give me the bottom line so we don't waste each others time and I can buy a car and/or get my kids home. Finally, after an hour he presents this to his finance manager and brings back a sheet of paper with a hand written note from his finance manager stating this is for the cop that doesn't want to play any games and requesting a bottom line price. I ignored the horrible experience and the attitudes and rudeness and attempted to negotiate the terms. Once I began negotiating this he takes the paper and says you want to buy this or not, don't waste my time. At this point i felt disrespected with the whole experience and very upset with the outcome so far. I spoke with the finance manager and asked him why he would disrespect me like that by writing that note. Now I find myself in a verbal altercation with him just because I was hesitant to answer their questions and refused to sign a credit app. He was screaming and continuing to bring up my job as a law enforcement officer and throwing it in my face. The salesman asked what I do for a living, I didn't just go in there not throwing my weight around acting in any way as a cop. After the whole ordeal I attempted to speak to the finance manager about these issues and the little man behind the desk sat there gloating about how great his job is while yelling and dimeaning me in front of other people in the store. I told the finance manager I ALREADY HAVE A LOAN, i'm eager to do the deal and he tells me to shut up and threw me out. I took my family and went somewhere else and I'm glad I did. Yet upsey I even stopped there.My advice: Buy a car wherever the best deal is, even if its here. However, every word in this is the absolute truth. The reason they wouldn't just give me a price on my trade is because they are con artist and they wanted to con me into a deal I wouldn't be happy with. ALL I WANTED WAS A PRICE ON MY TRADE AND A PRICE ON THEIR CAR AND THEN THE NUMBERS ON PAPER AND HOW IT WOULD LOOK IN THE END. My wife contacted another manager the following day and he approved the deal i asked for over the phone to my wife and just asked for us to not give them a bad review. I turned it down, went somewhere else and I couldn't have had a better experience.

Stingray_Purchaser

Aug 11, 2011

This dealership has the same old school rip off philosphy in place. Let's mess with you, get as much money from you as possible and trick you into thinking that this is the only dealership with this vehicle. They want you to use their finacing, no questions and if you have other options, then they won't deal. Then after and only after raising questions on process, and called out on their mistake, they want to make it up by bending over backwards just for you, but not address the actual issue to begin with; just waiting for the next poor soul to walk in and get hammered.