Five Star Nissan of Florence reviews

Beagle

Aug 29, 2016

Denna Fetrow was very helpful on my new Nissan pickup purchase. I initially phoned the dealership and spoke with her about a Nissan Frontier truck advertised on the Internet. She was very helpful and invited me to come to the dealership and I could test drive a truck. I drove to the dealership, met her and bought the truck. She was very helpful showing me the options etc. I will be back to this dealership for my next purchase. Everyone else at the dealership were very friendly and helpful. Lawrence E. Robbins.

Jill Gamble

Aug 26, 2016

1000 thank yous to everyone at Nisson from Mike,the guy that sold me my new Versa, Travis for sending me a key and Tim for bringing me the key when I locked myself out of my car with a trunk full of ice! They were so quick with helping me out I made it back to my store without a big puddle of water in my trunk and didn't charge me a dime!!!

Mom23

Aug 12, 2016

This place is a rip off , very disappointing service. Guys at the booth used profanity, general manager tries to be a fast talker, finance manager has music so loud while going over paper work, you think you're at a sports bar.

Carl72

Aug 7, 2016

Calvin I'd like to take a moment to express my experience I had at your Dealership this Wednesday . First of all we all know that buying a new vehicle can be a stressful experience. I found that to be not true. First of all I believe that the people we deal with in life are one of two kinds of character. The one's that tell you what you want to hear and the one who tell you what you need to hear. I experienced this on Wednesday . I was greeted by a salesman named Rick Bradley. This young man guided me though this process of buying a new truck with the most professional demeanor of anyone in the sale industrial I have ever met. I have bought several car's and truck's in my life. I think what I am trying to say is I appreciate the degree that Rick went too to make sure I was satisfy with my purchase . I would like for you to convey this further up the chain of management so Rick can get the recognition he so deserves for his effort in making me a happy customer. We often wonder how a person in up in a certain profession sometime we are drawn to them sometimes we do it out of necessity. I think Rick is someone who contributes to your company. I am glad that I was there Wednesday to be part of that. Thanks Again to you and Rick.

Santee_Sailor

Jul 18, 2016

I expressed interest online in a 2004 Frontier, I was contacted by dealership and made an appointment to see the truck. The day before going to the appointment the salesperson contacted me to confirm appointment and stated truck was ready for my inspection and drive test. I drove the 60 miles one way to inspect and drive the truck. When I arrived at the dealership the salesman informed me truck was actually in another state and I would have to purchase the truck before it would be brought to 5 Star of Florence. The next day when paperwork was written price was $1000 more that online quote. After driving truck home at 9 pm on night of delivery I discovered an oil leak the next morning, I was told the truck had undergone 150 point inspection, guess none of those inspections included underneath the vehicle. I have written letters to General Manager of 5 Star of Florence and to Division Vice President of Nissan, Sales & Marketing and Operations U.S. All of these statements are documented in writing. I have no argument with Nissan, it is this dealership that is a stain on the Nissan brand name. Please do your due diligence before you buy for Five Star Nissan of Florence.

Kelly

Jul 9, 2016

I want you to know the experience I had at 5 star Nissan of Florence. I couldn't had a better salesman than Alex Bentley. He worked with me a got me a price that I was comfortable with. He was real friendly and very professional. I had a another guy working with him(Angel Diaz) who didn't walk but ran everywhere to take care of every car we looked at to get it ready for us to test drive. It was a 100 degrees out there and he was actually running.

Debra Sidbury

Jun 27, 2016

I went to see Tabatha for my oil change service. I was able to use a coupon the dealership had sent, so the price was great. The service was done in one hour, which pleased me and everyone from Tabatha on down were super nice.

Debra Sidbury

Jun 26, 2016

I went in for an oil change service. I was ready to go in one hour, and my car was even cleaned.

LisaJ

Jun 7, 2016

When I came there a week ago, the young lady Donna was very helpful. She has a great personality and i enjoyed her service!!!

Patricia Nero

Jun 3, 2016

The service I received was great! The wait time was a little more lengthy than I would have liked it to have been. However, Tabatha, who is always so pleasant, kept me informed throughout my wait time. Additionally, she explained and made sure I understood everything that was done to my vehicle. I especially like how she checked to find out if there were any discounts that may be applied.

Tonda C

Jun 2, 2016

Great customer service. Billy Mcguire And Natalie were great they answered every question I had about the car. They went out of their way to be helpful.

Kenya Parnell

May 9, 2016

Great customer service always! Thanks Gabe for your thoroughness on explaining services for my car. And as always Theresa is a joy to talk with at checkout.

Gudula

Mar 21, 2016

Bought the cutest 2015 Versa Note with an awesome price. The whole experience was very pleasant, and I would buy from Five Star Nissan again in a heartbeat. The sales representative that worked with me was Lamon Davis, and he helped to get the 5 stars I am giving.

mommytobe

Mar 17, 2016

I called five star and had some questions that I wanted answered I talked to Donna Scipio I don't normally do these reviews but I had to make sure that it was known how well spoken, patient and the way that she answered my questions so well. I was quite impressed and very pleased

Unhappyas123

Mar 1, 2016

Do not shop at Five Star Nissan of Florence. The general manager is a rip off and is not professional. There are better dealerships in Florence. Make sure you read every paper before you sign because they will lie in order to get your money and make up a lie in order to keep you from getting your money back. Please don't waist your time or money!!

Mary

Feb 19, 2016

I purchased a used vehicle in January 2016. There was a crack in the windshield which they promised would be repaired. After several phone calls and continued promises, I was instructed to give them a couple weeks and they would work out the details to get the windshield repaired. Four weeks later, I have not heard anything from them. I have sent emails, receiving no reply. Now when I call and they ask who is calling the receptionist says Mario and Torrence are not available. I would not do business with them again. If action is taken to correct the problem, I will be happy to add that the repair was done. Not holding by breathe.

Angry

Feb 7, 2016

The lease car was turned in July 31st as instructed by Nissan Lease. January 2016, the lease car was never returned to the lease company and after 2 months of calls, neither the business manager, general manager, or regional manager are honest. Be weary of using this dealership.

nikki

Jan 28, 2016

I had a great overall experince at Five Star Nissan with Donna Scipio.....great personality,and very professional.. Also a great atmosphere....

merchant

Jan 7, 2016

We looked at a 2016 Nissan Maxima.Decided to by. We asked if there were any incentives on the car.The salesman told us he thought there was a 2500 rebate.We also had a 2013 Kia Rio we bought last year at kia.There appraise was 4000 but when I pulled the same car up on Kelly blue book it appraised for 6800 in good condition there reason for the low appraise was it needed tires.In conclusion when I asked what the out the door price was they were always to busy to furnish even when I asked them three separate times.So in short no 2500 incentive was given.The only incentive given was a 1000 for using Nissan Credit when I could have gotten a better interest rate through my bank.We love the car but disappointed with the service offered.

Kenya Parnell

Dec 26, 2015

Just thanking Rick for his courteous manner when I came in for my oil change on Dec. 21st. He is always pleasant to talk to, and always has a smile on his face. Thanks Rick for always being so friendly and thanks for keeping my book that I left at your station until I could pick it up. You're the best. Congratulations again on your engagement! Best of luck. Thanks to Larry, one of the service technicians, who greeted me at the door when I entered the service department. And I can't leave out Theresa who is always checking for extra savings at checkout. Keep up the great service guys! Happy New Year!

Lfilyaw1204

Dec 14, 2015

Everyone was friendly and professional. They handled my last.minute changes with a smile and courtesy. I had a great experience at this dealership and would recommend them to anyone.

xtera123

Oct 20, 2015

It was a pleasant experience dealing with Tabatha Was. She was knowledgeable of the needs of my vehicle and help to prioritize the need. Theresa Was was pleasant even though she has the most uncomfortable job of ensuring that payment is received for services.

Do not get your car service here!!!

Sep 17, 2015

This place has horrible service. The staff of the service department are too occupied with trying to receive a positive score on their surveys in oppose to addressing the actual needs of the customers. I must add that most of the service department staff should actually be a member of the sales team. I say this because they attempt to sale anything and everything except a brand new car. I give them a negative 5 stars ( which should be their new name)

Mr. Cheese

Sep 10, 2015

Lee Stevens was our salesman, and he was very attentive. He did a good job.

Gene Dellinger

Sep 2, 2015

I was very happy with the way the General Manger Kevin and the saleman Lamon work with my wife and I during the purchased of our truck.

Mr & Mrs Robert Covington

Sep 1, 2015

My husband and I stopped by five star Nissan of Florence several weeks ago on our way to a wedding rehearsal just killing a little bit of time. The welcome we receive was very good. The salesman Lamon Davis was awesome very charming and respectful and not forceful. That I liked.,so my husband decided go back that following Monday and purchase a 2015 Nissan rogue. We couldn't have gotten a better deal or salesman. Hats off to you Mr Davis. By the way we recommend you and Five Star Nissan of Florence. Thanks guys and (ladies).

49ers Fan

Aug 28, 2015

Five star Nissan is the best dealership by far I have ever purchased a vehicle from. The customer service was awesome and the time it took them to change my oil was unbelievebale. I give the wait time a 10 out of 10 for the quickness or great service. I have spread the news throughout the city about the superb customer service. I appreciate all the great things that Five Star has done for me and I thank you in advance for the future great services.

ROBERT

Aug 26, 2015

I really needed to take the time to thank Marie Johnson. She was really professional and caring in catering to all my questions and concerns about making my new purchase.In ending our conversation, she left me feeling well informed and supported by the staff at Five star nissan. Thank you Marie Johnson for helping me make such an important decision.

Larry Abraham

Aug 24, 2015

I found the sales staff to be the best I have ever had the opportunity to deal with. They were very helpful and respectful in all ways. My salesmen Lee Stevens was very helpful and no pressure to get me to buy something I did not want. I found the complete staff to be helpful and to be very knowledgeable of the product they were selling. I left a very satisfied customer and would recommend Florence Nissan to any one I know.

Kenya Parnell

Aug 6, 2015

Thanks Theresa for being so nice and thorough as I paid for my service. You always check for discounts to make sure I get the best deal for the services I have done. I really appreciate your courtesy! I would also like to thank Joe who is a new member of the service department. You fit right in with all the other service members who are always very courteous and pleasant. You did an excellent job explaining the importance of the maintenance that was due on my Maxima and you made sure I knew about the shuttle service that was available if I needed to go run an errand while waiting for my service to be completed. Kindness goes a long way so keep up the great work!

ClemsonMike

Jul 8, 2015

During a routine service visit today, I was provided fantastic customer service. From Rick, Mr Larry to Theresa in Cashering, these folks were the epitome of customer service. I was treated w/ respect and dignity. Theresa saved me $$$$ during my transaction; outstanding service folks!!!

Sean E.

Jun 26, 2015

Lamon Davis and the staff at Five Star Nissan was awesome.....Im enjoying my 2015 Nissan Versa...

Deb Ross

May 14, 2015

I want to thank Rick for great customer service today when I took my vehicle in for an oil change and tire rotation. Rick smiled, made eye contact and explained everything to me re the multi-inspection, etc. Rick checked on his customers in the lounge area too. Shasta was also nice. The cashier Theresa was friendly, smiled and rang up my transaction very quickly. I had a great experience here today and will return to this location. I will recommend this location to my friends.

Devin Gagnon

May 7, 2015

I purchased a 2015 Nissan Versa from Five Star Nissan of Florence last week. Thanks to Mario Hall, my experience was awesome. Mario was such a delight!! As we went through the process of selecting the car, all of my questions and concerns were answered thoroughly. He showed me how to operate everything in the vehicle, and made sure that I was comfortable with the payments. Mario gave me everything I wanted and needed in order to purchase this car! I am in love with my 2015 Nissan Versa. It would not have been possible without Mr. Hall. He is an exceptional and charming young man! Thank you so much for making my experience awesome!

Clint Galloway

Apr 22, 2015

When I got to 5star a kid came out came and introduced himself to me and talked to me his name was Darryl but they called him DeeJay so I went home and got my wife the next day I told her I would like to go back to 5 star because there is the best sales guy there he is well mannered very nice and that's hard to find in kids this day and time so we went back to 5 star and then I was introduced to his dad and now I know the reason this kid was the way he was the dad was just as nice they are both the kind of people that the world would like to buy a car from .Thanks for helping me with my deal Darryl.

William Butler

Apr 14, 2015

Your help was way over my expectations. Fabulous experience, thanks brother "DJ"

Janice Sparrow

Apr 13, 2015

Thank you...Thank you..THANK YOU!!! to Mr Deejay Davis! You were absolutely AWESOME! You made "hunting" for my daughter's first car a sweat-less process! Your knowledge of the cars, friendliness and enthusiasm, made my daughter, husband, and I very happy with our decision! Wishing you much luck in the sales business, because you are definitely in the right field!

John

Apr 13, 2015

My experience at Five star was excellent. My sales Representative was Darryl. He took care of me from the moment I walked in the door. I told him what I wanted which was a 2008 Chevy Tahoe and he made it happened. The process didn't took long at all I was basically in and out. I am very please with my Tahoe and I would recommend anyone to buy from five star. Thanks

Tonja Blackshear

Apr 13, 2015

Deejay was such a blessing to me a couple of week ago. I am looking for a car, but want to qualify for my home first, which is in process. Even though he was well aware that I had no intent of purchasing a car that very day, he was very patient with me, showed me and educated me about each care I wanted to see. He eagerly answered all of my questions and made sure that I was fully aware that purchasing a car that day would be no problem. However, he did not try to force me into a car and provided me with his information for when I was ready. He even called me, as I had Okayed, to let me know about a car I'd asked about that was not on the lot at the time. I was & am very impressed by this young charismatic man and cannot wait to purchase my car in June!!

WandaW

Apr 13, 2015

Everything went well with the purchase of my 2014 Nissan Murano. Darryl was my sales representative. I was very impressed with his professionalism. The process did not take long at all which made things go smoothly. Darryl also did a follow up call just to see how much I was enjoying my car. I would definitely recommend Darryl to anyone looking to buy a new vehicle.

Cathy B. Coleman

Mar 16, 2015

Everyone, especially Shasta, was friendly, helpful and quite accomadating. Shasta checked on us during our wait twice and offered us bottled water. She informed us of maintenance needed at 15,000 miles. Checkout was very fast. When we asked about the complimentary wash and vacumn she offered us a voucher for a wash across the street. Overall we were very pleased.

samuel dixon

Mar 13, 2015

Shasta and Thersa was a great help, they keep me update on the things that had to be done to my car . customer service was very friendly and made sure that I was satisfied with the work that was done.

Christie Boykin the Jewlery Lady!

Mar 3, 2015

I was very impressed how fast the whole experience went. Expected to leave the information with the Dealership and let them work it out and call me when it was done. I was only there about 2 hours and we had a deal. Very impressed that Terry actually came and introduced himself to me and talked to me like I was a person. Lamon was really great listened to me and my concerns and remained positive through the entire process even when I wasn't. He didn't try to dazzle me with something that I could not afford and then try to talk me into doing it anyways. I really appreciated that part. I have to say this was one of the easiest car buying deals I have ever had and I have had a lot of them! I say go here first before anywhere else!!! Mario the finance manager is great to deal with too very down to earth!! They all kept it "real"

Christina S.

Jan 28, 2015

I was able to upgrade from a 1996 Honda to a 2011 Nissan Altima. I was able to purchase this vehicle with the help of Demetric Gandy. I was able to get a this car with payments that I could afford. Demetric also did a follow up call just to see how much I was enjoying my car. I would highly recommend Demetric to anyone looking to buy a new vehicle.

Chucky S.

Jan 28, 2015

I really enjoy my experience in purchasing my new 2015 Nissan Altima with the help of Demetric Gandy....I didn't think I would get approve but I did and drive away in my new car with 19 miles on it! Demetric provided extra customer service by coming to my house to personally give me the 101 basis I needed to know about the vehicle along with his number to call if I had any questions.I would definitely recommend Demetric to anyone looking to buy a new vehicle.

Mr and Mrs Robert Putney

Jan 15, 2015

This was a buying experience that was handled very professionally by the agent Jacob McElveen, who guided us through the buying process without stress and handled our request for a vehicle purchase smoothly. Jacob is a very personable young man who was knowledgeable of the vehicles we were interested in purchasing and met our needs. I would not hesitate to recommend him to others for his sales ability and friendly personality. My wife and I are very satisfied with the courteous service Jacob provided.

Dan G

Jan 10, 2015

Today I purchased an auto from Five Star Nissan. The salesman was well informed, very courteous, relaxed and was a pleasure to deal with. The key, prompt response with no pressure. A great experience that I would recommend to anyone looking for an auto.

Cindy rogers

Dec 22, 2014

Jacob McElveen was amazing. He helped me tremendously and would recommend him to anyone

Valerie

Dec 8, 2014

I was very bless to have two wounderful saleman by the name of Jacob Mcleen & Lamon Davis,they answered all our question and thank you jacob & Lamon

Valerie Rogers

Dec 6, 2014

I was very bless to have two salesman name Jacob Mclveen,and Lamon Davis they were very professionl with answering all the question that was ask and im very happy that they were the salesman that took care of everything thanks Jacob and Lamon i will referral other to you im very happy with my 2015 Altima.

mrogers

Nov 30, 2014

Lamont is a great sales person . He made several follow up calls to make sure everything was going well. The service department was great.

Tarsheia C M

Nov 13, 2014

I recently purchased a car from Five Star of Florence(11/10/14).My salesman Lamon Davis was very helpf. .He helped me find what I wanted for the price I was looking for.He was very very patient and understanding with me.It was a good experience and I would recommend Five Star to my friends and family.

Katrina Beasley

Nov 7, 2014

Overall great experience! The salesman and everyone that was in contact with me was very pleasant and easy to deal with. I will refer others.

Cheryl B.

Nov 1, 2014

My husband & I brought our 2012 Rogue for service & to change our oil & filter today. Rick in the service department efficiently prepared the necessary paperwork to care for our car. While preparing to wait for our car, a delightful salesman (Andrew K.) offered to show us the 2014 Rogue. We were surprised to see the advancement in safety measures now on the 2014 model. We were shown the new features which would definitely increase our safety when in the 2014 Rogue. The car rode more smoothly & we especially liked all the features that would make our trips more comfortable. We came to Nissan today with no intention of trading vehicles. Andrew K. is an excellent salesman. He worked hard for us & with us. We are now the proud new owners of our 2014 Rogue thanks to a special young man who truly believes in the right Nissan for the right person. Thank you Nissan of Florence & Andrew K.

Bernard Giles

Oct 23, 2014

The Process was so easy then any other dealer I have ever went to. Lamon Davis went right to work. Got us a 2012 Ford Fusion. It is wonderful!! He didn't try to get us some high price vehicle. He just honor what we was trying to do. I love FiveStar Nissian of Florence SC

Fredericka Davis

Oct 9, 2014

Buying a car from palmetto Nissan of Florence was a great experience .Lemond Davis is a great salesman. He was awesome,along with their staff. My fist Nissan !!!!! Thanks to everyone my God continue to bless u all.....

Christi Campbell

Oct 1, 2014

I went to five star to jus look around for a vehicle after loosing my 2009 maxima in a car wreck.. I didn't know that I would be leaving the lot the same day in the new maxima I had picked out since the insurance hadn't paid off my lienholder yet.. The staff worked wit me to get me in my new car the same day which they did... I was blessed for that... I had to bring the car in for a few adjustments and the service team was remarkable and I want too express my greatest appreciation to rick and Mr. Davis.. Thanks guys for everything I will be seeing u again soon for my first scheduled maintenance...

Amanda M.

Aug 16, 2014

Great customer service from sales, finance dept, and service department. For a good experience buying a car, Five Star Nissan is the best. Thank you again Demetric! I love my 2014 Nissan Altima!

Pamela L.

Aug 16, 2014

The service that was rendered to me was excellent. I have dealt with other dealerships but I never encountered the service like Five Star. My sales person was with me until the final sale. I had to come back the next day and the service as even greater. Again, I would like to thank the entire staff at Five Star Nissan of Florence for everything and I will recommend the dealership to my friends and family. Angela and Lamon were my sales professionals.

Terry W.

Aug 16, 2014

I spoke with Demetric on the phone first, he gave good advice on a new car. I drove from Greensboro, NC just to make the purchase. Customer service is really big in my book and he went above and beyond to make sure I left with a smile on my face and keys in my hands. No matter where I may be, Demetric will be the first person I call.

Ashley K.

Aug 15, 2014

T.J. was awesome! Best car salesman ever! He deserves a raise!!!

Bonita T.

Aug 15, 2014

Great service. It was a pleasure to do business with T.J. Yarnell and John Coomer. I will come again.

Christina and Brad H.

Aug 15, 2014

T.J. was willing to do what needed to be done to sell us this car. We are pleased.

Debra D.

Aug 15, 2014

I came to the dealership with a certain payment in mind. My salesperson was very pleasant, honest, and upfront with me about my payment expectations (Angela Cain). She worked with me to find what I wanted at the payment I wanted. Her sales manager bent over backwards to accommodate me.

Kendreal W.

Aug 15, 2014

I enjoyed my experience. Your employee did a wonderful job. I was pleased with how well you cooperated with me and my situation.

Kim S.

Aug 15, 2014

Michael was awesome! I came in not knowing what kind of car I even wanted and he patiently walked me around the lot and ran back and forth to the showroom getting one set of keys after the next. Smoothest car buying experience for me! I'm sold on this dealership for all of my vehicle needs.

Leigh H.

Aug 15, 2014

Great customer service skills. Very friendly and helpful. Not pushy. Would definiately buy my next car with T.J. Yarnell.

Michele M.

Aug 15, 2014

I am so happy. I never thought I would get a new car. This is a blessing. Thank you T.J.

Roger E.

Aug 15, 2014

I should have come here in the first place. TJ Yarnell took good care of me during this transaction.

Shanell R.

Aug 15, 2014

Mr. Demetric provided great customer service and help me get a car.

Shanita T.

Aug 15, 2014

Made an appointment. Called to remind me. Great customer service. Got me exactly what I wanted.

Terri P.

Aug 15, 2014

We were in a major bind with our old car out-of-state. They all did a wonderful job helping us to get another car and back on the road to finish our travel plans. Awesome job--everyone so helpful & friendly.

Theretha E.

Aug 15, 2014

He was a good man that help me. Fast and get a car and he is very caring and took good care of me. He also show me the Best car and let me drive around and see if I am comfortable with driving it. Keep up the good work T.J.

Toby T.

Aug 15, 2014

Very professional. Answered all my questions and got payments & financing at levels I wanted.

William D.

Aug 15, 2014

We had an incredible experience today. We are very pleased in every way. Mr. Yarnell was very pleasant, courteous and helpful. It was a great car-buying experience. We will definitely recommend Florence Nissan to anyone buying a car, preferably Mr. Yarnell.

Ashley W.

Aug 4, 2014

Angela Cain was Awesome! Awesome! I loved you guys service! I recommend you guys to anyone! Keep up the service!

Betty Tureville

Aug 4, 2014

T.J. was very polite and answered all my questions.

Ernestine D.

Aug 4, 2014

Joe is an exceptional salesman. He really listens to his clients needs. He worked diligently to assist my husband and I with the purchase of our vehicle. We are very appreciative of the excellent customer service. He followed-up with our family on a regular basis after our first visit to the dealership. We appreciate the patience he provided our family with purchase of a new 2014 Rogue. We look forward to business with Five Star (Nissan) in the future. Also, we are more than happy to make future referrals to Joe Marshall at Five Star Nissan.

Mary S.

Aug 4, 2014

Patrick Hill was my salesman today. He assisted me as I shopped for a new vehicle. His knowledge and professionalism was outstanding. I chose the 2014 Rogue and am delighted with my purchase. Mr. Hill made my new car purchase easy and convenient. I will definitely refer my family and friends to 5 Star in their future purchases. I am sure Mr. Hill will assist them as well as the positive experience I had today.

Teresa P.

Aug 4, 2014

Joe Marshall was knowledgeable and professional. We greatly enjoyed working with him and would do so again.

Travis M.

Aug 4, 2014

Staff was friendly and efficient, no complaints. Thank you Joe Marshall.

Beverly T.

Jul 30, 2014

I was quite impressed by the quality of service that I received along with my mother as we embarked on this venture of purchasing a new vehicle. Demetric was very knowledgeable with the process and explained things thoroughly.

Jackie S.

Jul 30, 2014

Everyone was very helpful in the selection and meeting my requirements. Answered all my questions. Thank you T.J.

Susan G.

Jul 30, 2014

Very friendly, showed me exactly what I wanted and needed. Would buy from him again. Kudos T.J. :-)

Brian Duering

Jul 30, 2014

My time buying a Nissan Versa at this dealer was an easy. The sales people and managers were friendly and professional. The car I wanted was a day late coming from the dealer where it was, but I was compensated with a second free tank of gas which I took advantage of a week after purchase. Overall, a good transaction.

Brandon S.

Jul 29, 2014

Joe was very helpful and knew what I was looking for.

Brian D.

Jul 29, 2014

The low pressure sale was refreshing. Dealer accommodated us any way he could and had a friendly and professional disposition. When car was a day late, he compensated us with a tank of gas. A very good experience. Sales professional was TJ Yarnell

David S.

Jul 29, 2014

Job well done by our sales professional TJ Yarnell.

Gail D.M.

Jul 29, 2014

TY Yarnell was excellent with getting me a car. I will recommend him to anyone in getting a vehicle. He makes Five Star look very well. I'm very pleased with his work.

Wendy C.

Jul 17, 2014

Travis Hunt was very helpful and courteous to work with.

dbarnes2

Dec 2, 2013

It was a very pleasant experience to deal with Palmetto Nissan. Bill Williamson was the best salesman that a customer could ask for. He answered any and all questions that I had. He introduced me to many of the staff and they too were so nice and very welcoming to me.Everyone that I met was extremely nice. Very easy to deal with. I feel that I got a great deal and a really good allowance for my trade in.I will definitely recommend Palmetto Nissan to all of my friends, coworkers and family. Thank you for a delightful experience and I LOVE my new Nissan Rogue!!Donna B. Barnes

Southpuff

Nov 13, 2013

Last Friday (11/8/13) was turning off I-20 onto Evans St. when my car's check engine light (which had been on for three weeks) began flashing and my car began to "putter". I knew I had to eventually purchase a new car because my current car was going to die, and it decided to go that day. I planned to go the dealership on Saturday, and fortunately I pass it on my way to work which is how I located it. As God's blessing would have it, all I had to do was make another right turn and I was in the dealership's parking lot. Marcus greeted me and I kindly informed him that my car has died and I am in need of a new vehicle. i informed him of my experience with the versa (I rented it about a month ago, and I liked the drive and excellent mileage on gas). He directed me to what was available. I test drove a silver Versa, and I ended up driving it home.What I thought was very impressive was the fact that it did not take the staff long to complete their paperwork process. I got to the dealership around 6pm, and I was home by 7:30pm. Marcus was very informative and professional as he explained the car's features, and was very patient with me as I was trying to get him my background information (I was exasperated and STRESSED, not only because my car died but I was SO unprepared). I then spoke with Isaiah, who went over the paperwork with me, and I appreciated his patience as well because I READ everything. Patrick was very courteous as he waited for me to clear my items from my old vehicle. The staff in general was very accommodating and made for a hassle-free, comfortable experience."AP"

RonAndGenJohnson

Oct 27, 2013

Michael McClary was very polite and listened to what we had to say. At first we were only looking, but Mike took the time to show us cars and took us for a test drive. We really liked the Nissan 2010 Cube, and Mike worked hard to get us the deal we needed to get the car we liked. We had a great experience, and would certainly do business with Michael McClary again.

Faithia

Oct 18, 2013

I went to Palmetto Nissan to look at a vechicle that I saw online and was greeted by Marcus who took me for a test drive immediately. During the drive we spoke about reasons why I wanted another vechicle. Once back at the dealship even though a lenghty period and with much apprehension from myself Marcus and Mike helped get me approve for a car!! They listened to my needs and my concerns and took action. I had a minor issue less than 24 hours of having the car and they took care of me. Thanks to my M&M team my fellas and I are riding good. THey made great babysitters also. Keep up the great work guys!!

JessicaCovington58

Sep 7, 2013

Michael McClary was my sales person. He was very patient, attentive, and focused on my needs. Although I was a bit indecisive about purchasing my first car, he was very sincere and did not pressure me; instead, he let me figure things out and then helped me along the way.Edward Bridges was very welcoming and friendly. He went above and beyond to make sure I was satisfied.Each visit I made upon purchasing my vehicle was a great experience. I felt at home and welcomed by the Nissan staff.

chapel35

Jul 29, 2013

Great Experince! No pressure sales consultant. Very relaxed and friendly atmosphere. Knowledgeable staff. Eager to make a sale and will offer great pricing to get your business. I have never owned a Nissan before and just simply based on my experience today with my Sales Consultant and the Sales Manager, I would go back!!! Again, I was never pressured to purchase the vehicle. The staff was friendly and ready to do whatever it took to have my business. Wonderful Experience!! And I LOVE MY JUKE !!! :) (I received an excellent deal)

saevans

Jul 5, 2013

I would highly recommend Palmetto Nissan in Florence SC . The salesman and staffwere very professional. They did everything they could to make our car buying experiencevery easy. Thanks, Steve and Robin Evans

Robin020605

Apr 25, 2013

From the time I entered Palmetto Nissan, I was comfortable! Customer service seemed to come natural to everyone there. I am not easily impressed but salesman Curtis Brown was up for the challenge. He won my confidence in his ability with his obvious knowledge and experience. He explained why he asked questions that he asked and let me know what to expect each step, in advance. I really had no hope that I would be leaving with a reliable car due to "starting over" and no credit to speak of. But they pulled together to get me approved. I spent ALL DAY in Palmetto Nissan! Not because they were slow or incompetent but because they were determined to make sure I left satisfied. And within that day, I noticed two three things worth noting that a bet not many other places can boast. 1) Curt respected my position as to what I expected in a car and what I was able / willing to budget. 2.) The entire staff treated each person that entered the facility with equality and with much respect and appreciation. 3) And most worth mentioning, I NEVER felt like I was really with a salesman. Rather it be genuine personality or sharp skill, I never felt like I was being badgered by a door to door vacuum salesperson! Now I can feel confident my children are in a safe (and sexy) ride when I buckle them in. And I thank you Curt Brown for making me bend with a little faith. Palmetto Nissan Rocks! Love the car and can promise you I won't even bother looking elsewhere when life allows me an upgrade!Robin M Floyd

tony.esposito.7524

Jan 11, 2013

i retract my statement, mr fisher the boss has took care of everything, i have received everything that was due to me, so there for i now have nothing bad to say about this company

Mlane12

Sep 3, 2012

I went for service on my vehicle and was very impressed with treatment. They inspected my car from from to back and informed me of necessary repairs. I will continue to go there for my vehicle maintance and will highly them to any one!

abrown2109

Jun 21, 2012

Shopping at Palmetto Nissan was just a great experience. David was great as he made me fall in love with my new 2012 Altima (Loaded). I also got great value for my trade-in. Everything went smooth, and I can honestly say I will be shopping with them again when the time comes.

scjp59

Mar 26, 2012

After a lot of research, I decided upon the 2012 Altima as my new vehicle. My uncle was the number cruncher for me because that's his thing and he's good at it. We couldn't have been happier with Trent and the guys at Palmetto Nissan. Trent was extremely informative and helpful in walking us through the process, and the car I purchased. My uncle went to several other dealerships, Honda, Toyota, etc and the red carpet wasn't rolled out for him like at Palmetto Nissan. The whole process went smoothly and I am so excited!! I love my new car, it's gorgeous! Thanks Palmetto Nissan. You guys are great.

acoop2012

Jan 31, 2012

This was my first time visiting Palmetto Nissan and i must say, it was a very pleasant experience. I walked in planning just to look and ended up purchasing a Nissan Altima. My sales rep, Aaron was very kind and informative about the car that I purchased. The service was wonderful. I would definitely recommend this dealership and saleman to anyone looking to purchase a vehicle. Kudos to Palmetto Nissan!

MISTERKC1

Jan 24, 2012

I HAD FOUR NISSAN MAXIMAS TWO WERE FROM OTHER DEALERSHIPS BUT WHEN I WAS LOOKING FOR THE THRID ONE I WAS INTRODUCE TO PALMETTO NISSAN WHAT A BIG SURPISE PALMETTO NISSAN FELT LIKE FAMILY MR CURT BROWN TOOK CHARGE SHOW ME EVERYTHING ABOUT THE 2009 MAXIMA SENT ME ON MY IN COMFORT.CAME BACK IN SIX MONTHS SENT ME HOME IN A 2010 MAXIMA THANKS CURT AN PALMETTO NISSAN KEEP UP THE THE GREAT WORK.

simplysilver62

Jan 20, 2012

I went to have service done on my car and while waiting I decided to take a walk on the car lot. Before I could get on the lot good the sales person (Mrs. T. Williamson) greeted me with a friendly smile and asked could she show me any particular car. I was not really looking for anything special. Ms. Williamson continue to walk with me just in case I saw something that I liked. And of course I saw a beautiful silver Rouge sitting there and right away she asked did I want to take a ride in it. I said no but my heart was in that car. After a while Ms. Williamson left me to wait on another customer because I was just looking and she gave me her card and told me if I had any question about anything just come and see her or give her a call. For some reason I just not stay away. My plan was to purchase a new car in May 2012 but my plans changed after talking with Ms. Williamson I purchased my New 2012 Rouge in January. I love it and yes I would send my family and friends to Palmetto Nissian to purchase a New or used car. The service is wonderful and the folks there are so knowlegable and friendly. This is my fourth New Nissian from Palmetto Nissian. I have sent several of my friends there and they did purchase a new car.

JennBailey1982

Jan 17, 2012

I recently traded a car for a 2012 Nissan Maxima and had a pleasurable experience. I would like to thank Palmetto Nissan (Trent Garges, Sales Consultant and Jeremy Fortner, Sales Manager) for assisting my husband and I to find the perfect car that fit for our family. Trent was an excellent sales consultant and was very knowledgeable about the car. I feel as if Trent and Jeremy went above and beyond to ensure we were happy with our purchase. I would recommend Palmetto Nissan to anyone looking to buy a car!!

Janie1252

Jan 12, 2012

The whole experience was very enjoyable will be back when we need anothernew car. Thank you so much. I will send my friends to this dealership

jsmith867

Jan 9, 2012

We went into the dealership just to look and walked out with a new Altima. I think this says a lot for your salesman Curt Brown. He was very knowledgeable about the model we were interested in. He was friendly and courteous. He completely explained every option on the car. I would definitely deal with Palmetto Nissan and Curt Brown again and have recommended both to friends.We were also pleased to find out that Bobby Poston is your Service Manager. We have owned Fords and Buicks and dealt with Bobby at both dealerships. He was always fair and easy to deal and was always able to solve our problems to our complete satisfaction. Having Bobby Poston as your service manage is a big plus for us. Another big plus is that we love the Altima.

vonnie47

Dec 25, 2011

tilitha williamson made sure i was satified and happy with my new car.shewent over every thing about the car and how it worked.every one was frindly ,financing wasvery fast no waiting .over all a great job.thanksall at nissan.

dsartain

Dec 16, 2011

I was recently in the market for a new truck. After some research I decided on a Nissan Frontier. I looked online at several dealerships and even called some. I was impressed when I called Palmetto Nissan, so I went by. They didn't have a truck like I was looking for but Steve Harpe and Sidney Swinney went out of their way to find one. They located one at another dealership and had it delivered. When I went to pick it up Sidney went with my wife and me and sat in it and explained it's features. My overall experience at Palmetto Nissan was very good and I recommend them to anyone looking to purchase an auto.

walterst

Dec 7, 2011

Our entire experience at Palmetto Nissan was and very good. We were fortunate to meet David Alsberry in the lobby and he set the tone for a very cordial yet businesslike encounter. David sought to understand our needs and work hard to fulfill those needs. At no time did we ever feel pressured or manipulated. David did a great job of representing the needs of both Palmetto and us. To be honest, in all our years of purchasing vehicles, this was the first time that we left a dealership after a purchase with completely positive feelings. We felt that we had been treated fairly and with respect and that both parties had come away from the deal in a win/win situation.We are pleased with our new Titan. The ride, performance and appearance is all we hoped it would be.Since the purchase, our experience has, one again, been exceptional. Phil Calcutt is the most professional yet courteous service manager we have ever encountered. All of our experiences with the service department have been very good. They are prompt, efficient and competent. We are pleased with the quality of their work. The purchase of a new vehicle is a tremendous investment. The quality of the service department is a vital part of protecting that investment. Palmetto Nissan does that very well. Travis & Marilyn Walters

TyraJohnson

Nov 29, 2011

I was in desperate need for a vehicle, while researching my options, a friend of mine who just purchased a car from Palmetto Nissan, suggested I stop by and speak with David. I had no idea what to expect. I thought the only option I had was to go to a "buy here - pay here" dealer, and purchase a car without warranty and that could possibly break down as soon as I drove it off the lot. David and the staff at Palmetto Nissan made me feel like I was the only customer that night. After driving off in my brand new 2012 Nissan Versa, I realized at that very moment, David and the staff at Palmetto Nissan had my best interest at heart! Thank you David and staff at Palmetto Nissan!

JPoston

Nov 21, 2011

For close to 3 years I have trusted the folks at Palmetto Nissan. As to "Why?" I give Palmetto Nissan such a high review is due to how they continue to display the upmost characteristics of true professionals. Friendliness, dependability, honesty, & integrity are just a few words that come to mind when I think of Palmetto Nissan and its trained staff. I am always asked if I need a ride while I am getting my truck serviced or if I would like to wait while enjoying a nice cup of hot coffee. I will continue to use and reccomend Palmetto Nissan in the future for they know how to make their customers feel right at home.J.Poston Florence, SC

Deejay324

Nov 17, 2011

From the very first time I brought my car into the Service Department at Palmetto Nissan, I was treated with the utmost courtesy; my car was serviced in a timely manner for a fair price. Whether I had a regularly scheduled service appointment or not, were I to call for service, I was always accommodated. I appreciate this dealership and their employees.

revmekm

Oct 25, 2011

Everything was great. I was happy with how everyone worked with me and that the saleperson help get all the features that I was looking for. I was very comfortable with all of Palmetto Nissan personal that help with my sale.

rayfield

Oct 4, 2011

For years I had driven a GM vehicle. When the Murano hit the road I knew I had to have one so to Palmetto Nissian I went. I purchased a 2010 Murano and I love it. The salesman was friendly and not pushy at all. After showing me the vehicles he had I decided on a color that they didn't have on the lot. He called around and found the exact color with all the options I wanted and it was on their lot the next day. The finance manager was right on target with his payment/interest rate.Since having my Murano I have been back to have routine service done and I am very pleased with the treatment I have received in the service department. The work is done quickly and they are very polite but yet very professional. I will continue to travel from my home to Palmetto Nissian to have my vehicle serviced by these great guys.

maddoxcd3

Oct 3, 2011

My experience was great from the beginning. Once my company reached out to the dealership the sales person (Curt Brown) contacted me immediately and inquired about my desire. He was professional and respectful while obtaining everything I wanted. He answered all questions or insecurities I had regard purchasing the car. Curt made my purchase experience a delight. I have never purchased a car and walked away feeling like I was ripped off. I actually feel good about the purchase and I love my car. My experience in the dealership was great from deciding which car to purchase to financing my 2012 Nissan Altima Coupe.Thank you all for a GREAT EXPERIENCE.

zmedlin

Oct 3, 2011

My wife and I stopped by Palmetto Nissan in Florence one Saturday morning in February, so she could just "look around" at the new vehicles. A little while later we left the dealership driving a 2011 Nissan Rogue!!! The salesperson (David Alsberry), and everyone else we dealt with that Saturday morning were wonderful. I felt as though we received a very fair price for our "trade in", and some got some great financing. I've taken the car to the service department on a couple of occasions for the normal maintenance (oil, filter change, etc.) and have been just as pleased with the folks in the service department. Overall, this has been the most "pleasurable" car buying experience I've ever had...thanks to the folks at Palmetto Nissan.

paula.causey

Sep 30, 2011

I was very pleased with the service department at Palmetto Nissan. The staff was very nice to me. I was offered transportation to and from anywhere I needed to go while my car was being serviced. I was also offered a car wash. They called to let me know when my car was ready. I will continue to take my car to Palmetto Nissan for future service. I highly recommend them for your service needs.

vleewiggins1

Sep 18, 2011

I went to Palmetto Nissan to get rear axel fixed on my titan, I was told a price, and was told when to pick it up. 3hours later the service dept manager calls me and says "I have good news and bad news" I didnt know what to expect so i said give me the bad news first, He told me that it would take longer to fix my truck because they had to order a part. so whats the good news i said. After he did some research he found out that my truck was still under power train warrant so it cost me nothing to get it fixed he didnt have to tell me that but he did thank the Lord.So the next bday he calls me and says your truck is ready. i go and pick it up and to my surprise it is washed and vaccumed out. I didnt expect that but was pleasntly surprised. Its good to leave a dealership happy when you are surprised than fell like you were taken to the cleaners, thanks Palmetto Nissan.Sincerely Lee Wiggins

hartdial1

Sep 16, 2011

Had problems with paint on new Altima with 6500 miles.Ralph replaced the car with a new one at no charge!!!O dollars..The new car had 2 more options than the first....Great communications.. This dealership did THE RIGHT THING! That is almost unheard of in todays market.Jimm

EKirven3

Sep 15, 2011

While I was waiting for service to find out what was wrong with my Nissan Altima, Talitha did an outstanding job educating me on the features of a Versa and a Sentra, and any other car on the lot I wished to discuss. In the service department, Phil, Bobby, and Bobby, were very polite and made sure I got safely to a rental car at Enterprise as soon as I found out a part had to be ordered to fix my car. I was ecstatic the next day when I called Palmetto Nissan around 4:15pm and was told that I could pick up my Altima that afternoon instead of having to wait an extra day. Ed, the technician, definitely gets my vote of confidence for knowing how to fix a car in a timely fashion. Upon driving off the lot, I realized for the first time ever just how great the power steering feels in my now four and a half year old Altima. It drives better than it ever has before and I will forever promote and sing the praises of Palmetto Nissan to all my colleagues, friends, and family.