Foreign Cars Charlotte reviews

Dr P

Apr 19, 2016

The sales and financing folks were very helpful and accommodating as I live about 50 miles away. Great experience all the way around for me.

qwerty

Apr 16, 2016

Bought a Maserati at Charlotte Maserati. Worked with Stanley Miller who was great. I've bought many cars in the past, and I've always been reluctant to give out my phone number and email. Stanley Miller provided me with all the answers to my questions in a timely manner never pressuring me to buy a vehicle. He approached the sale with the attitude that it is more important for me to be happy with the purchase than it is for him to sell the car. This was a breath of fresh air from all prior purchases I have made. Pricing was extremely competitive. I researched similar vehicles throughout the country for best prices. I looked at autotrader.com and cars.com. and many more. My purchase price was in the top 3%. I would buy another car from Maserati of Charlotte in a heartbeat.

lanceandautumn

Apr 16, 2016

Foreign Cars Italia in Charlotte NC is an amazing dealership. My wife and I recently purchased a Range Rover Sport and a BMW 7 series from them. Stan and Donnie were amazing. They went above and beyond for my wife and I. We will be returning customers

randalldanecook

Apr 13, 2016

My name is Randall Cook and I'm a local business owner here in Charlotte NC. I recently found myself in the market for a new car and looked at several dealerships in the Charlotte area and thought I would check them since I pass by all the time and like their selection of cars. I was quickly greeted once entering the lot and assisted in test driving the vehicle I picked out. I got a great deal on an awesome car and I love it would definitely recommend this place to anyone looking for an awesome ride!

Kelly Hamrick

Apr 5, 2016

Great people make a great dealership. Bob Pletcher and Harry Osborne were very professional. One of my best car buying experiences. I will be back.

TackCrt

Mar 30, 2016

Was able to conduct a quick complete transaction for the 2016 Porsche BoxsterSpyder accurately describe on the web site in a very short period of time.

Dane 13

Mar 28, 2016

Awesome experience. Samir was great to work with and very helpful. I would definitely recommend this dealership and look forward to dealing with them over the years to come.

Raist

Mar 12, 2016

Great experience. Frank was very helpful. Donnie was great as well. I found exactly what I was looking for, I was in and out pretty quick, and the guys were flexible.

TyroneMD

Mar 11, 2016

My wife and I would just like to say thanks for your honesty and integrity that you showed during the purchase of our 2005 Corvette.It is hard enough when it comes to buying a used car. It is even harder when you a buying it sight unseen from out of state.You and your staff made that entire process real easy and simple.The car was exactly as you described. Clean, wit out any marks or damage on it.And when I got it back to Maryland, it passed state inspection without one single problem.Thanks for making my car dream come true and we wish you the best in everything that comes your way in the future.Very satisfied customers from Baltimore, MarylandTyrone and Sharon Thompson

Amkistler3

Feb 27, 2016

Frank was thorough and worked diligently to bring our transaction together. He kept his eye open for exactly what I wanted and got me in the car. I expect to do business with him again.

phonelwin

Feb 23, 2016

this is my second cars bought from them. they are gracious and helpful as always. the service is great and the time to do the paperwork is swift. I will definitely shop again for my next car.

SQ

Feb 21, 2016

Nice online presence allowed me to window shop ahead of time. When quickly passing through town, Frank was overly accommodating in helping me preview the vehicle. As I was located out of town, they worked well with me over the phone and via email. And then on purchase day, the sale was quick and efficient.

Aamir

Feb 17, 2016

Bought used car for the second time from Foreign Cars Italia, Charlotte NC. Yes, as with any other used car, encountered few issues on delivery. May be for some peoples the issues can be called miniscule. But to my surprise the dealership took it seriously and resolved all the requests. Special mention to my salesman, Frank Gastelum. He is no rush and is there to please his customers. Would also thank Bob Pletcher, manager of the facility. Found him fair and honest.Would highly recommend.

Dr. V

Feb 16, 2016

Best decision, I've made for myself in a very long time! Dealing with these guys was truly amazing! I felt very welcomed in the dealership, and all of my questions were answered without hesitation. I have always been a Mercedes girl and this was my first Maserati, so I wanted to make sure that I was buying a car that I would really enjoy, and these guys made it happen for me. I work hard, and now I can play hard in my new car, and look amazing while doing it! Sports cars aren't just boy toys!!

Maitha

Feb 10, 2016

They have very good cars for sell with good rates and their customers service was excellent especially if you get Mr. Frank as the sale person!!:)

Ferrari guy

Feb 1, 2016

Absolutely Awesome !!! In the past 3 years I have bought a Maserati Grand Tourismo MC Corsa Stradali, a new Maserati Ghibli, an Audi R8 and just yesterday I took home a beautiful black Ferrari California with only 6,000 miles on it from Foreign Cars Italia in Charlotte. This car is awesome, It drives great, sounds great and is drop-over-dead beautiful. All of the guys at this dealership are very polite and helpful. Harry Osborne has helped me with all of my cars that I have bought here, he is a super nice guy and goes out of his way to help you get just what your looking for. Chris Blount was a huge help showing me the different aspects of the Californias features and the aftermarket upgrades as we drove around the Charlotte area. I would also like to say thanks to Luis Pinto, Bob Pletcher, Frank Gastelum and Donnie Pack for there help and advice over the years and for staying late after closing a couple of yrs ago to get me taken care of so I did'nt have to drive 2 hrs back the next day to pick the R8. Thanks guys, I appreciate your help, ''YOU GUYS ROCK''.

Daphillips

Jan 28, 2016

Frank went above and beyond my customer service expectations. I couldn't be more pleased with this car buying experience. I look forward to a long term relationship.

Jfs1

Jan 27, 2016

Frank did an outstanding job helping us without this purchase. This is the second car that I've purchased from him in a year. I wouldn't hesitate to use him again.

andrewluna

Jan 26, 2016

Frank was a great salesman. Very friendly and helpful, it was a pleasure doing business with him. He went out of his way to come pick me up at Charlotte airport in the car i was interested in. The grey 2011 Corvette ZR1 was a pleasure to drive.Andrew Luna

kdpackjr

Jan 21, 2016

My Sales Rep, Chris Blount, was extremely knowledgable about the vehicles on the lot, and spent time with me helping decide what vehicle fit with what I wanted. This required us to drive quite a few cars, and multiple emails. Through all this, Chris was very helpful. Even as I've continued to come up with different questions after purchasing my Ghibli, Chris has continued to be very attentive. Overall, the folks at Maserati were a pleasure to deal with . . . considerably more than Hendrick Porsche.

Dean

Jan 18, 2016

No hassle and very easy to deal with. I was a little disappointed in the cleanliness of the car when I arrived to pick it up.

Range2015

Jan 15, 2016

I was pleased with my salesman, Frank Gastelum and did not feel pressured to make the purchase. He was patient, yet thorough about various vehicles on the lot and made sure that I was happy with the decision that I made.

mamakat

Jan 12, 2016

Spent a few weeks looking for a car and you had Infinity M37 available, so we came in for a test drive. Loved the car, decided to buy and James made it a quick and easy transaction!

QMC

Jan 11, 2016

My sales professional is Harry Osborne. He is a 'stand up' guy and has a long history in the car business. He knows my buying patterns, knows what I am looking for, and always willing to offer suggestions or redirect if needed. We have developed a great business relationship and friendship over the years.I have purchased 2 vehicles from AM Charlotte over the past 3 years. All team members are helpful and they know cars. Most important, they are willing to talk cars. And too, no back and forth negotiations as is often done in this business. These folks are great to work with. I would be remiss if I did not also share accolades for Bob Pletcher, Luis Pinto, Donnie Pack, Ryan Ludwig; are all terrific partners. I have worked with each in some way or another.

JTRgroupLLC

Jan 11, 2016

The quickest and seamless purchase of our vehicle made this a pleasurable experience for me. Keep up the great work and will be contacting for my futures purchase!

KarmaKarma

Jan 11, 2016

Very happy with my purchase. The vehicle is in excellent condition a year after purchase. Great price!! Smooth process/turnaround. Harry does a great job with "After-purchase" service. Keeping me abreast of events, happenings and promotions. The entire staff is always friendly, I'm there on Saturdays for complimentary wash.

JMT73

Jan 8, 2016

A long time ago, I bought a car from the Greensboro store and just a bit ago from the Charlotte store and was treated well and what I really appreciate is that I continue to be treated well post sale. I am happy to have this relationship with Harry and the folks at Foreign Cars.

curtb

Jan 7, 2016

Always a pleasure to deal with Harry and others. Straight to the point and no hassle as always. I wish they had all the brands so I could do all my automotive business with them.

SMOKIN INFI

Jan 6, 2016

This is my 2nd car buying from Frank G. and Donnie Pack. The best buying experience I ever had. As a female I do not know much about cars just what I like, but dealing with Frank and Donnie it was a breeze. Frank made my experience painless. Donnie brought the car down from Greensboro not knowing if I were going to buy the car or not. I wasn't for sure (LOL). He let me take my time in deciding on the car no pressure. What I respect the most about that dealership is the staff. They do not have staff turn around and that said a lot about management and the dealership. God Bless,Frank & Donnie

Joe

Jan 5, 2016

The staff was very quick to respond and knowledgeable which made trading in and upgrading a very easy process. I would recommend this dealership and especially my salesman James Manfredi when you are looking for your next premium vehicle!SincerelyJoe M

Zuzu

Dec 30, 2015

Frank G. was very helpful and made for an enjoyable experience. It was a very easy process with our trade-in too. We love our new Maserati!

Ray

Dec 30, 2015

We were referred to Harry Osborne by a friend that purchased from him in the past and had a great experience. Our experience was excellent as well. I found a used car online at one of the dealerships part of the Paramount Auto Group. The car was about 60 miles away. We confirmed it had the options we wanted. The price was good based on the year, mileage, and options. Harry arranged to have the car brought to his dealership for us to test drive. The car arrived two days later so we went in to review the car and a test drive. When we checked the price, it actually dropped by about $1,000, which brought it down to what we wanted to pay. We completed the transaction that afternoon.

samfoy

Dec 30, 2015

I walked in the door at 1 and drove off the lot with a new vehicle at 3. Everything was fast, simple, and convenient. They helped me secure financing, got me a great rate, and I couldn't be happier. Ask for Frank, went out of his way to get the car ready for me and show me around.

cargoted

Dec 30, 2015

Mr. Frank Gastelum has provided excellent service, information, responsiveness, follow up - all in a very courteous and respectful, easy-going manner. Clearly he knows how to read customers and adapt accordingly. Frank and the dealership made the whole process straightforward, well organized and efficient. I highly recommend them.

Coreym76

Dec 21, 2015

My overall experience was great. James (my salesman ) was very helpful.He knew each model in and out. He took me right to the car I described I was looking for.After a test drive the car was mine. Very easy to deal with. All around a great experience.'I will be back to purchase again in the future !

Klingc3d

Dec 21, 2015

I purchased a pre-owned vehicle from Maserati/Aston Martin of Charlotte. I am located in New York and was anxious about purchasing a vehicle from 700 miles away. I called and spoke with James Manfredi (my salesman) about the vehicle and he was very upfront and honest about the vehicle condition, known history, and where the dealership stood on pricing. I also was called by the general sales manager Donnie and he too was very honest and reasonable in discussing the vehicle. My concerns of a long distance transaction quickly melted away and within less than a week from first contacting the dealership I flew into Charlotte, James picked me up from the airport personally, I reviewed the vehicle, finalized the purchase with finance manager Luis, and I drove the vehicle home to NY all within the same day. They had the vehicle detailed, fueled, and ready to go for my return road trip upon my arrival in Charlotte. They made the entire purchase experience easy. I highly recommend this dealership. These gentlemen were a real pleasure to buy a vehicle from!

EVPowers

Dec 17, 2015

My son and I visited Maserati/Aston Martin Of Charlotte because we read about their wide selection of quality used sports cars. We can confirm that the reviews were spot on! Porsche, Ferrari, and even rare BMW i8.Our Sales Executive, Frank Gastelum, took the time to make sure our questions were answered and had great follow up after the test drive.

Cu Latr

Dec 14, 2015

This is by far one of the best transactions I've experienced. I met Cyrus at the car show in Hilton Head recently and got a clear and comprehensive overview of the 2016 California T followed by a road test drive Cyrus made happen in about 15 min. The ride was all that I expected and more. Next we had a simple yet detailed pricing negotiation. Cyrus was prepared to finalize the deal within th next hour and I comfortably committed to the purchase. Cyrus personally delivered the 2016 T to my home over 100 miles from Charlotte. We completed the paperwork in less then 15 min. Cyrus took his time reviewing all the specifics of this fine automobile until I was completely comfortable. He also followed up several times assuring me that I not only bought a fine car but a great support person as well. If your looking for more than a salesman Cyrus is the guy.

Dingo

Dec 14, 2015

I can't speak more highly of Cyrus and ALL the people at Foreign Cars Italia Charlotte. The level of service and care goes beyond what they are required or asked to do. From buying to service to management the passion for the business and the product is so refreshing to experience. No job or question is too small or too large. Then when you start to meet more people within the dealership it is consistent. I could not purchase a car from anyone else now. True passion and care for their jobs and that is so exciting to see as a car lover.

019283

Dec 14, 2015

Cyrus Klaesi guided me to choose the right car with such a professional way that I will recommend him to all my friends.Thank you

F430

Dec 14, 2015

With 40 years of Ferrari ownership (except for a few years when racing in the 80's) it is important to deal with people who know and appreciate cars. Cyrus Klaesi is such a person as is the manager Bob Pletcher. Cyrus was very supportive during my slow decision process on an F430 Spider. When my decision was made the actual purchase was very smooth. Happy to recommend Cyrus and the staff.

458Italia

Dec 10, 2015

Im new to the Charlotte area and due to my affinity for fast cars, Ive been paying visits to FCI in charlotte here and there with zero actual intent to buy. The guys over there welcomed me with open arms and let me hang and window shop without any issues. Finally the car came along that Id been waiting for a 2010 458 that I noticed theyd just taken in. After some homework on my end, Chris let me test drive it without any prying inquiry and took my interest and intent at face value. I appreciate this kind of sales where a relationship is established prior to the actual deal and I also valued how no financial commitment or inquiries were made as a contingency to test drive.Fast forward a couple weeks and all my homework on the car was done we arrived at a reasonable deal price and the car was mine. Chris, Donnie, and Bob were wonderful to deal with. Everything was straightforward and as described they even made a few follow up text/calls to make sure I was happy with the purchase. Ill continue to make my weekend visits to window shop at this dealer just to hang out and see the pretty scenery. They do some work in house as well so Im confident if anything should go wrong or if I wish to have any additional work done, they have a knowledgeable competent and accommodating team to help out. Great buying experience and hope to stay in the FCI family.

jhk

Dec 6, 2015

Purchasing a car, especially a high end vehicle, is more often than not, made easy. The ownership experience can be challenging however. Not at Maserati of Charlotte. It has been the best ownership experience I have ever encountered. A typical example was when I suffered a flat tire. As my car was being delivered by the flat bed, Chris Blount recognized that it was my car and called me to ensure that I was OK and that the road assistance was satisfactory. The repair was done quickly and he kept me up to date with when I could expect to have my car returned. They remain considerate of my busy schedule and always try to make any service easy for me. I can not imagine purchasing a car elsewhere.

Avnx72

Nov 30, 2015

The dealership gave me the best buying experience I have ever had with car buying. Chris Blount was my salesman and he was very knowledgeable, friendly and outgoing, he and the rest of the team strive to have excellent customer service before and after the sale. I will definitely send other buyers to Chris and I will also be a repeat customer.

JamieandGraham

Nov 30, 2015

Our experience was was lovely, the communication was direct and overall a great car buying experience. Everyone was friendly and outgoing, we did not feel pressured into purchasing a car, it felt more like an educational experience that concluded with driving a new car home. Each employee we interacted with had passion for the product they represented. We look forward to the next car buying experience at this dealership.

Aamir

Nov 29, 2015

Friendly and knowledgable staff made this experience very easy. Special regards to Frank.Also Luis made numbers easy and tried to give the best rate available.Would recommend highly.

Car

Nov 29, 2015

Frank Gastelum Did a good job on Helping me Treated me as a friend instead of a stranger. Good and quality helpful to dealership. I would buy another car from Frank. PS. He's good for your company.

twyman

Nov 25, 2015

Experience was great. Very straight forward and easy transaction. Communication through the process was excellent. James Manfredi was fantastic to work with! Would definitely come back!

Truckguy

Nov 24, 2015

great team to work with. great experience.. I would recommend anybody looking for a new or used car to purchase to drop by the dealership.

elpjva

Nov 10, 2015

James Bob,I truly and thoroughly enjoyed everything about, and related to my recnet purchase of a new Maseratti !!!James was the the ultimate in slaesmanship for a variety of reasons including:- listening to ensure I got what I wanted and for the price point I wanted.- understanding the emotional part of me giving my Vette to you ( I loved that car buit with my current situation (parkinson;s disease) I simply had to go in another direction.But it had it be special.- fair trade in value for my Vette - thanks to Bob for truly listening and moving in a positive direction. This was a key to me doing business with with you and your team- already happy with the service - already cleaned my car after significant rainfall over the last few weeks - and lastly, for the the screening tickets for the Bond movie!! .In conclusion, I have also shown you my satisfaction by haivng my two closest friends come in to look at your cars. They were were impressed with your cars and your professionalism!!Raye FuterfasHenry David Thanks again!!Jihn Van Assen908-208-9652elpjvaataol.com

PsychCEO

Nov 2, 2015

I went to just view some cars and Frank G without hesitation was very knowledgeable and friendly. I purchased a 2015 Maserati Ghibli in July 2015 and til this day Frank still provides quality customer service. He is highly recommended as a salesman at this dealership. Anytime I didn't know about the car, I was able to call him and he was able to troubleshoot.

speedy

Oct 29, 2015

Bought car ( as is ) 3 days later dead battery dealer paid a out of state mechanic to replace battery and send to Charlotte. Four days later once again a dead battery, dealer sent two men in a car to pick mine up and drive back, after 4 days of extensive investigation found short that was draining battery every few days,that is not all they then sent same 2 guys back with my car. By the way i live in Hilton Head SC 512 miles round trip x2 and that is about 14 hours drive time. ( once again i bought as is------- That is what i call Phenomenal Service. I will buy their again and suggest you do the same.P.S. The service manager Marcel and the decision maker Donnie were fantasticDennis Hilton Head Island SC--------2010 Maserati Granturismo

scottaeast

Oct 25, 2015

Wonderful, knowledgeable service and sales department. First class. I will definitely buy from them again. I especially love going to the dealership on Saturdays for bagels and a car wash. The team there treats me still like a new customer even though I bought my car a year ago.

Gskipper

Oct 23, 2015

Very friendly and helpful staff. First class. Would definitely recommend his dealership. They have beautiful cars and make the car buying experience very comfortable. Will definitely check here first when it's time to buy again.

Chadric

Oct 20, 2015

First time buying with this company and it was an excellent experience. The salesperson (Frank Gastelum) is very professional and knowledgeable, not to mention very patient. Great experience. Will recommend.

Gabrielle Alexandria

Oct 17, 2015

This is the best dealership I've ever been to. No joke. If you want to buy a car ask for James, he's extremely knowledgeable on the cars and helps you weigh out your options. If you need service ask for Marcel, he's great!They are really really nice, and extremely accommodating. They skip the typical car buying non sense. They aren't pushy and annoying, they will exceed all expectations. They go above and beyond with everything! They have beautiful cars! Unique luxury sports cars. (Exotics) Maserati Aston Martin and Ferrari! ?? Cars Italia is a great dealership. They actually care and want you to be happy with your vehicle.Car wash every Saturday. ?? (sitting here now getting my girl washed up!) There aren't a lot of employees at the dealership so everyone is super friendly and welcomes you kindly as if you are part of the family! It's a great environment. I am extremely impressed with the team here. And I love love love my ghibli! ????

1indieguy

Oct 15, 2015

Good, seamless experience. Frank went above and beyond in the purchase of my vehicle. He was what I expect a salesman to be; knowledgeable, helpful and ready to sell a car. By comparison, the guys around the corner (Metrolina) thought a similar car was too special for me to test drive. The guys at Foreign Cars, let me drive whatever I'm interested in, any day, any time.

JFB

Oct 6, 2015

A long distance deal for a purchase and trade-in was made in one day. James was straight forward and a pleasure to deal with.

spclifford87

Oct 6, 2015

Frank bent over backwards to make sure this process, which can be arduous, went very smoothly. Good guy and very professional. Highly recommended and will be back.

queencity

Sep 30, 2015

James was very helpful and professional. He made the whole process smooth. He called me back to follow up and see how if things were going fine.

Russlincoln

Sep 28, 2015

Exactly what I expected at a high quality dealer! Thank you for a great deal on a quality used car and for taking the time to inspect and make sure there were no engine issues.

JerseyGirl

Sep 28, 2015

Been searching for a used car for 5 months. Every dealership plays the game. ."I have to talk to the manager". They waste your time and refuse to deal fairly. James was so respectful. We did the deal quickly and he explained everything. The car was detailed beautifully (it looks brand new) and the tank filled. I was concerned about not being treated well because I was not buying an expensive car. But James promised me that wouldn't be the case and he delivered. He has followed up several times and been available to answer my questions when I call. The customer service is outstanding.

mle411

Sep 1, 2015

I bought a used vehicle from this dealership on 08/14/15. The salesperson was totally incompetent. He gave no demonstration of the cars operating features either before or after the sale. His delivery process was to change the tags and hand me the keys. The salesperson Rob Lorello still has not contacted me to even say thanks or see if I have any concerns. It was completely strange that after I made an offer on the car he did not even consult with a manager instead he let me leave. I called the manager back about one hour later and he accepted my offer. It also took 1 1/2 hours to get the paperwork ready through the business office after I returned to take delivery of the car and I paid cash which took very little time or effort. I cringe to think this salesperson actually was paid for selling me a car-----ha ha!!! I definitely would not recommend this dealership.

edwardo10

Aug 31, 2015

James Manfredi was very professional and extremely helpful in helpful in finding the car we wanted. He went over the car with a fine tooth comb to look for any problems. James did a thorough job.

samborghini

Aug 26, 2015

I contacted Cyrus over the web and then E mail. We negotiated over e-mail and got to a deal in 15 minutes, When we got to the dealership, everything was ready and we were on our way in 30 minutes, Love it,Sambo

Ed F

Jul 12, 2015

Fantastic experience, Cyrus is the man to talk to .Im an out of state buyer ,talked to cyrus over the phone about the r8 made a deal he sent me the paper work answered all my questions ,he had the car delivered to me 800 miles away the next day!The car was perfect just as he described it.Very helpful ,smooth transaction A+ Dealership

Doug

Mar 20, 2015

Cyrus was very responsive to my request regarding a specific 911 Porsche. He immediately e-mailed information regarding the car and followed up with a phone call to see if I had any questions. Cyrus clarified the Certification process and confirmed the vehicle's options Within a two day time frame and several phone calls we finalized the transaction and negotiated a price with the assistance of Colin Nugent. Plans were set to pick up the car and at that time I meet Cyrus at the dealership. The car was in immaculate condition and exceeded my expectations. After having an additional accessory added to the car Cyrus spent time explaining and demonstrating the numerous features of the car. Cyrus is extremely professional and he made the sales & customer satisfaction a very enjoyable process. The dealership, finance and staff members contributed to making this transaction an excellent experience!

xxx

Jan 12, 2015

Had a great experience. When I got there, I found the car was as advertised and even better. The dealership surroundings are outstanding and the sales staff made the whole process easy and pleasant.