Fowler Toyota of Tulsa reviews

4mybike

Oct 15, 2016

Very easy in and out. Comfortable waiting area. Friendly, professional staff. Also explain so I can understand and make informed decision. I highly recommend them for service,

Deni Dimmett

Oct 15, 2016

I had a great experience at Fowler Toyota. I was seen right away, got a ride to and from work which I absolutely love that perk. Everyone was helpful and friendly.

tia thompson

Oct 15, 2016

We appreciate Victoria's customer service. She was very helpful, knowledgeable and honest. After we received our vehicle, we pulled out of the service garage to look over the vehicle; Victoria came out to make sure everything was ok! Thanks for caring!

Happycustomer113

Oct 12, 2016

I had a great experience with Fowler Toyota! They really helped me get the car I wanted. Everyone was friendly and helpful, and did a great job.

Tasha Wooten

Oct 7, 2016

Jason Bailey, Sammie in Finance, and Bruce Abbott were extremely professional, prompt, friendly, humble, and considerate. I was restricted on time. They were prompt and considerate about it. They have a friendly demeanor and are very humble people. Did I say professional? I have bought A LOT of cars and this is my 2nd "BRAND NEW" car. My first one was from Honda. I was treated like a "Queen" compared to Honda. They might as well have had red carpet out for me. I felt pretty important and they did not hassle me in any way. If anything they did not want me to leave unless I was 110% sure I was satisfied. I cannot say enough good things about this place. It is hands down the "BEST DEALERSHIP" in town. Thank you. Thank you. Thank you.

lasagna

Sep 25, 2016

Had a great experience may be Fowler should teach a few thing to Joe cooper's sales persons. Gabriel Robles great individual great social skills out going not intrusive not pushing...great communication skills,very good listening skills and I always felt at ease to talk. Thank you for making my new purchase a great experience and I am thrilled to join fowler Toyota of tulsa

James

Sep 20, 2016

Fast oil change and tire rotation! I liked the fact they did a Free tire alignment check too!! Everyone was helpful and courteous. I am a lifetime customer!

StevieD

Sep 13, 2016

We have been using Fowler for all our automotive needs. Whether it's for service, sales or rental the Fowler team knows just what to do.Make sure you see Kyle for your service needs, Tom or Ally for rental and Jim Patch for sales.Thanks for taking care of us. Keep up the good work!

Ebeck0912

Sep 7, 2016

My experience was wonderful. Kyle Powell was extremely knowledgeable and made sure I was comfortable while waiting. I will definitely recommend their services to anyone who needs them.

Marshall L Hill

Sep 7, 2016

Matt and Kyle always take great care of me when I come in....either for routine maintenance or a simple oil change they do great!!

Big duke

Sep 6, 2016

Very good buying experience. Better than Honda. I would highly recommend this dealer to my friends and family and just about anyone. I appreciate the fast service.

candjking

Sep 3, 2016

We had a great experience and would recommend Fowler. We will definitely be back when it's time to purchase again. We love our new Camry.

JTaylor

Aug 31, 2016

The sales team was professional and easy to deal with. Eric and Glen were great. I especially appreciate Glen going the extra mile to explain everything about the truck in detail. He is very knowledgeable and obviously works very hard to make sure his customer's have a good experience.I had my other vehicle serviced as well. Glen set everything up so I could leave my other truck there and drive the new one home. My other truck was ready the next day. Service department has always been great and I appreciate that.Thanks Guys.

simba957

Aug 30, 2016

My husband test drove a Toyota Tacoma. He liked it. Stephon sales technique was great. No pressuring, very patient and offered good efficient service. S

Taniarav4

Aug 29, 2016

Glen took another level on patients I couldn't make my mind up and he never acted as if I was taking up to much of his time ... Thank you Glenn at TULSA Fowler off Sheridan road your the best

Ccogburn

Aug 22, 2016

Fast, efficient service, good price. Good people, good service. Awesome contact info. Went in to find a new car and was in and out with new car in 3 hours.

Trese

Aug 22, 2016

After finding what I wanted online, I visited the Fowler dealership. Bruce was very knowledgable and helpful. There were a few things that needed repaired on the SUV and they were fixed very satisfactorily. High marks to Bruce for following the procedure and making sure everything was completed.

Cjones90

Aug 18, 2016

Rudi Nolan was my salesmen and he was very informative on the car I was looking to purchase, showed me the comparison between Camry and Rav4. Samantha Tilly was the Finance Persom, she was very speedy, had me in and out within 35 minutes! Overall I had a great experience and would highly recommend this dealership along with those 2 and their excellent service!

Jake

Aug 17, 2016

We did not buy that day but Marshall was very helpful. Nice place we will be back for sure

Supersick

Aug 17, 2016

Frederico Zamora helped my wife and I out with our trade in and certified pre owned purchase. Frederico was very knowledgeable and make the entire experience hassle free.

Jross13

Aug 13, 2016

Glen was wonderful too work with. He explained everything and managed too work with my budget he was very friendly and did not put pressure on me when buying a car

James & Linda Buchholz

Aug 9, 2016

We purchased a new car from here on Saturday. Best car buying experience ever. Freddie (our salesman) was great to work with. No pressure, pleasant, did an excellent job for us. The general manager also went above & beyond for us. We forgot to get our garage door opener out of the old car & he retrieved it for us and gave us a very nice gift. We have never owned a Toyota before, I also have a 2014 Ford F150 -- in two years or so I plan on trading it in for a Toyota Tundra if Freddie is still there. Wonderful place to buy a car.

misterparticular

Aug 9, 2016

My experience at this dealership has been exceptional. Andy and Michael are outstanding service advisers and I would recommend that you see either of these highly congenial professionals for your service needs.

Jrand13

Jul 31, 2016

Kaylee did an amazing job! I would recommend to fowler Toyota to anyone and everyone who is looking for a new or used car. Great car selection!

AJFIM

Jul 30, 2016

Great experience, helped get my son in a new car after his was stolen. Fowler had the perfect car and Rudi Nolan was the perfect salesman. We live in another state but that was not a problem everything went off without a hitch. Thanks again to Rudi and the entire Fowler team for helping us replace my sons car.

Danial

Jul 26, 2016

I'm a student from out of town, and the staff there helped me in a way that I believe went beyond what was expected. Mr. Patch directed me to the car that was right for me at the right price. Best of all, this was done with such ease and little effort on my part. I could not have asked for a better representative.

Cicimichee

Jul 22, 2016

They were super helpful and worked hard to get me the best deal . Made buying my first car super easy !I'm glad I went to fowler Toyota in tulsa

vxiong

Jul 8, 2016

I bought a new 2016 Tacoma from an dealer out of state, a couple weeks later while washing the truck i notice to me at that time the bed is not aligned properly with the cab where bed and cab meets.If looking from the rear of the truck, the bed is too much to the driver side, leaving a bigger gap on passenger side. I work in downtown Tulsa so i chose Fowler since it's closer commute for me, took it in after work and Service Adviser Victoria offered help. Explain to her and also walked to service bay area, she noticed the issue with the truck as well. I was schedule to drop off the truck two days later which was fine with me.After their master tech was able to inspect it they told me it may be the cab that is not aligned, Fowler opened a case with Toyota, I was told by Victoria to pick up my truck and wait for a call from Toyota once they can figure out what to do. I did not question to much as i figure a few days or maybe a week. I called two weeks later and asked if she can provide status or perhaps a phone number. She is unable to provide anything, status or phone #.Forward to today, another week after my call with Victoria, no call yet from Toyota. I understand they may have multiple cases open and can take some time, but with any open service cases someone is probably assigned to it and perhaps update the ticket with some status i would think? I'm only asking for status on my case to get understand if anything is rolling on it. Having a customer just waiting in the dark is not confident inspiring. I will wait a couple more weeks and perhaps try to reach out to the service manager, Victoria mention she just started few months prior so she may now know, im not sure but i hope we can get this fix soon.

Kasie

May 6, 2016

Mr. Brock was such a wonderful help with finding my family a new reliable car. We had a great expierence and will be recommending him and this dealership to our friends and family.

Fritz Dale

Apr 29, 2016

Frank is a very genuine, friendly and helpful salesperson. His energy and knowledge is contagious and what I value. I hope all of your sales staff are as confident and competent as Frank Scardina. Fritz Dale

Karlajo

Apr 25, 2016

Frank helped tremendously with my search for the perfect car. He had very adequate knowledge and knew just the right questions to ask, but more importantly, knew when to shut up. I don't like pushy salesmen, and Frank was just the opposite,, providing just the facts I needed, but his sense of humor and his love for what he does is obvious.Overall a five star experience. IN the end, I did not purchase, but I will be back.

Part time adventurer

Apr 20, 2016

What an enjoyable experience my husband and I had working with your salesman, Frank. I don't know who smiled more during our visit. He knew how to listen when he asked us questions about what we wanted, and he knew when to suggest ideas about what we needed...overall a very pleasant, comfortable day

Teena

Apr 20, 2016

am considering a new truck and was happy with customer service approach of Frank S. Friendly, engaging, good listening skills. built confidence for my next visit

Used car

Apr 20, 2016

I bought a car at fowler toyota tulsa with illigal Windows tints on, they refused to replace with legal tints.

Judith Coffey

Apr 19, 2016

I am shopping for a quality new car or possibly a used one if all things are fine with the car.(not sure yet) One of your salesman, Frank Scardina, made my day!!! He is not only knowledgable but funny too and made my experience an enjoyable time. I am not quite ready to "pull the trigger" but when I am I will insist on speaking to Frank. He is an asset to your dealership. After speaking to Frank I have decided that Toyota is the way to go.

Meg

Apr 19, 2016

Great experience at Fowler Toyota. If you want a hassle free car buying experience go see Bruce Abbott. He will get you what you are looking for.

pat murphy

Apr 19, 2016

i am going to be transferred to your area soon - i asked some family friends about where to look for a new vehicle when i get there. they suggested visiting your dealership, which i did. thats when i met frank scardina.he was not pushy and was very helpful, both with the right vehicle and with some suggestions as to where to rent until i decide if or where i might buy. he seemed more interested in my situation than in selling me a car, so , when i do move, i will certainly come back to see frank. he is an asset to your company!

C.L.Jones

Mar 29, 2016

The dealership Had What I Wanted,And For The Price I Needed To Be At.In And Out Done Deal Thanks To All Whom Made It Happen.I Have The Truck I Wanted With All The Things I Needed On It.Thanks Again

Gyan

Mar 8, 2016

Hats off to Mike Mann. I had a very pleasant leasing experience and had to spend only 45 minutes at the shop for the whole process to be completed. Mike even drove me to my rental car dropout location and gave me a few heads up about some good places to eat nearby (I was new in the town)! :) Thanks again for everything

Sarah

Feb 29, 2016

Had great experience with Freddie Zamora! Definitely was very helpful on information and what I was looking for! And not pushy on making a decision. Will visit soon!

BTRecordMan

Feb 22, 2016

I have never been a big fan of car dealerships - since they are usually overbearing and aggressive BUT this is not the way I feel about Fowler Toyota. Friendly manner, professionalism, and and truly sincere, helpful attitude convinced me that all of the other dealerships could take a lesson from Fowler. Ashley was one of the staff members that really stood out to me during my dealings there purely because of her willingness to help and make sure that my questions were answered and my issues were handled quickly and efficiently. Because of Ashley's extra effort, good attitude and bubbly personality, I will be giving all my business to Fowler. Thanks for being a business Tulsa can be proud to have in the community.

Ken Collins

Feb 22, 2016

I stopped in to look at the Toyota line of cars and Karen Martin help me out tremendously. I'm looking forward into purchasing my first Toyota truck

Amanda

Feb 5, 2016

I worked with Stacey Brigham she was awesome everyone was very helpful and nice I will recommend your car lot to my friends

Haley

Jan 21, 2016

Marshall was extremely helpful when we were out looking. Would recommend Fowler and will be back soon

Gus B.

Jan 8, 2016

Recently purchased a new vehicle for the first time from Fowler and John Winfield was a great help and had excellent knowledge of the truck. Took it out for a test drive and was really friendly throughout explaining all the features and specs while out on the road. Excellent salesman, very professional, a really funny guy, and would recommend anyone looking to buy a new vehicle to ask for John.

KF

Jan 8, 2016

john Winfield was excellent. He made the whole process very easy and I was did not feel pressured at all. I have recommended many of my friends to come to Fowler Toyota and ask for John. Great car and I am very happy with my decision and a very good deal on my trade in. Thank you John!

Pack

Jan 8, 2016

Great customer support and knowledge easy to talk too

Eva Cantrell

Jan 8, 2016

Wonderful experience and it was all due to John Winfield! John went above and beyond with the customer service when we bought a used truck from Fowler Toyota of Tulsa.

27dresses

Dec 30, 2015

Don't even waste your time going elsewhere. This is the best place to buy a car. Period! The guy that helped me was so nice, and he even gave my daughter a granola bar, since she was starving from all the car shopping. Stand up guy, and nice dealership! I left with a Chevy Silverado, and I love it!

Madison

Dec 30, 2015

This dealership is great! The salespeople are very helpful and really consider and listen to everything you say! Recommend this to everyone to go here if you want wonderful service and great cars!

Lukas55

Dec 29, 2015

Was just looking at cars and a man named Elijah was very helpful with working with me on finding a car perfect for me. Seriously considering buying!

Maxd52

Dec 29, 2015

I came in looking for A new car and elijah answered every question I had and then some. He's the definition of a good salesman.

Jeff Rice

Dec 23, 2015

I have gone to a lot of shops and dealerships in my 17+ years of driving. Stacey here at Fowler Toyota was fast with numbers,always polite and friendly, and even went out of her way to contact me at times that fit my busy overnight work schedule. Top of Line customer service .

Joe nguyen

Dec 22, 2015

Thanks Mr Allen ! He is a great sale man! He take care and always listen to customers very well! I will recommend to my friends go to Fowler Toyota!

Looking to Purchase

Dec 21, 2015

Recently went looking for a car and had Karen Martin as my sales rep. She is super friendly and knows her cars. When I decide to purchase I will definately ask for Karen.

mom needing a good car for her son

Dec 21, 2015

I have been looking for the right car to fit my family of 3 and have had a lot of not very friendly people or willing to go out of their way for me, however I sent in an email about looking for a car and I got a call back from a Chris Bottoms in your bdc dept and HE WAS THE BEST!! he treated me with nothing but respect and kindness, worked with me to help find 3-4 cars I am narrowing down so I can buy after tax season, I would highly recommend him to any family or friends!!

trujillo family

Dec 21, 2015

I spoke with Christopher Bottoms in the bdc department and he was very helpful with all questions I had and was always available to talk to even if he were off the clock, our family will be purchasing a new car with your company after the new year due to all of the help and care from him and Toyota team. thank you!!

Timothy Bamaman

Dec 11, 2015

Thank you Michael Mann!...This was the BEST car buying experience from a dealer we have EVER had! Absolutely NO pressure. Michael is laid back, knowledgeable, and friendly. He even caught an extra charge that wasn't necessary and had it taken off. We had a coupon from the internet and got an extremely good price on the car, and he did not argue or try to push the price back up. He was happy for us that we got such a good deal. (and we did get a really great deal!) Tim was nice too, and friendly when we finalized the purchase. I can't say how great this experience was!

jon

Nov 14, 2015

Took my car in for service oil change and tire rotation. 1st time there so pulled into shop, wasn't busy but no one came to greet me or question my arrival. So had to go find clerk who never got off his chair at terminal. Zero customer service and poor attitude. I did not feel welcome. Waiting room was fine. Bathrooms were a mess. Atrocious. I wanted to ask a manager if he would want to use it but did not. Clerk came later with standard up sale since my Toyota is a 2012 and I wasn't in system here but I service my vehicle by the book since purchase. I just moved to tulsa and I just had the filters changed last service... I knew they were good. Can't blame them but I find it poor business practice if you want repeat service. Lastly I was told about recall. Appreciated it but I had the mail notice already. My car was done within an hour which I expected for an oil change however wasn't washed or cleaned at all. I politely asked if that was a service fowler offered and was told yes. You just have to ask.. so they don't tell everyone I guess... lazy poor service.. not pressed at all. Guess I will drive to Norman where I bought my camry brand new and where they take.care of me like I and my car matter

raburleson

Nov 5, 2015

I purchased a 2012 Malibu for my son a couple of months ago. My salesman, Mike Mann, was very patient and listened to what we were looking for and what our budget allowed and helped to find us the right car. Everyone was courteous and helpful. Even the finance officer gave my son some great words of wisdom about building his credit and taking care of his new car. Thank You.

Sewcreative21

Nov 3, 2015

I have always disliked going to a dealership. I just hate that oily feeling you get sometimes when dealing with a "car salesmen". We have been doing business with Fowler Toyota of Tulsa now for years and the people I have had to deal with just keep getting better and better. From sales, to finance and on to service I have to say...hats off folks! My sales rep, Karen Martin, walked me through the purchasing process like a pro but with a long time friend feeling. When we had an issue with a seat, because let's face it "things happen", we worked it out together without making a big fuss. Karen handed me off to the finance guy, sorry I can't find his card, and not only did he make the process painless we had a good time and laughter along the way. Karen brought my son and I bottled water and kept us up to date on the progress of getting our new 4Runner ready. When I next asked about all weather matts, Karen walked me back to the parts department and she helped the salesmen put my new matts in my vehicle. As we walked out the service department door a service rep held the door open and greeted me with a smile. A genuine smile! The general manager spoke with us on several occasions throughout this process and left me feeling...like not just another customer but someone that Fowler Toyota of Tulsa wanted as a long term friend. No oily feeling here folks! Cathy

Dave serna

Oct 30, 2015

Jesus Velasco helped me buy a Highlander he made the process easy, fun and fast he was so friendly to my kids, I'm glad I had him to help me, I will definitely recommend Jesus Velasco and Fowler Toyota to all my friends and family ,,, thanks so much..

leslie

Oct 28, 2015

micheal mann was the reason i came to fowler. he sold a rave to my friend. he was helpful, not pushy and just an all around nice guy. Micheal and made the car buying experience the best ever. i have never been treated so nice. customer service was amazing

Country Boy

Oct 27, 2015

Excellent help from Melody in the Internet Sales Department, she knows her business well!!

D. Hall

Oct 27, 2015

I got a call back from Melody Ashley, she was very nice, very professional. She knew my name and answered any and all questions I had. She was very helpful Thanks Melody ~Danny Hall

Jillybean

Oct 27, 2015

Jesus Valasco is the greatest salesman I have ever met. He listens to my questions and concerns. He goes above and beyond to help me with anything I need. He is the example of what a salesman should be. Kind, courteous, and he really listens. I tell everyone to go see him.

Mary P.

Oct 27, 2015

I recently came in to check into upgrading my vehicle to a larger one for my growing family. I was helped by a gentleman named John W. and he didn't pressure me and treated me the same and gave me the same amount of time and effort as someone who was looking to buy 10 cars, even though he knew I was just looking. When I'm ready to buy I will be coming back to him. Thank you- Mary

phil winfield

Oct 27, 2015

John Winfield was great, he showed me all the cars i wanted to see and answered all my questions.

SandyS

Oct 27, 2015

I recently stopped by the Fowler location in Tulsa and had a terrific experience with Karen Martin in Sales. She is an excellent sales person! Great personality, made me feel very comfortable and was very knowledgeable answering all my questions. I will definitely contact her when I decide to make a purchase. Thank you Karen Martin for making my car shopping experience a great one!

Sarah

Oct 27, 2015

Karen Martin was very helpful and a delight to visit with!

Bradmeister

Oct 27, 2015

Thank you to Melody for explaining the Internet Sales process to me. If I decide to purchase will definitely be in contact. I was really just browsing but may have changed my mind.

Saitosoji

Oct 15, 2015

I'm a little late on this, and I doubt they'll do anything about it. Bought a Corolla about a year and a half ago, it had a scratch on it. I was told I would be called to schedule a time to bring it on and get it fixed, I never got that call. Finally got a chance to bring it in to get the scratch touched up and my car still has the se scratch on it.

Utahdust

Sep 30, 2015

My relationship with Fowler started off rocky but thanks to the fine help of Melody, I was able to resolve the issue. For that I cannot recommend them enough.!

Crusty

Sep 23, 2015

We negotiated with Fowler on an Avalon Limited Hybrid located out of state. The car had collision avoidance and adaptive cruise control and Blizzard Frost paint. When we picked up the car we were rushed through the delivery process and told that the window sticker was discarded by the original dealer. The salesman appeared to know very little about the electronics of the car. The dealer "expert" gave some short tutoring, giving us (as we later discoverd) misinformation. The car did have remote start which wasn't in the original deal, and it was the right color. A few days later, we took the car out on the highway to test out the adaptive cruise control; not there. They had switched cars on us. As there was no detail in the contract other than the "list price" and no window sticker available, we were stuck. They later printed off a "window sticker" on their computer; the Technology Package (which included the features we were promised) was not there. This is my wife's car. She did not want to go through the hassle of trying to make things right. She said she would rather have the remote start than the other features, plus her trade was long gone. We will never have any dealings with Fowler again, and would not recommed this dealership to anyone.

Raj

Sep 4, 2015

I went for a service special offer I received from them - they charged me $24 more and give incorrect explanation to charge more tried to call the manager but no luck - very hard to reach them for feedback - this is only place I found to review

Ronnell

Aug 26, 2015

Thank You Melody for helping me out! I love my new car too Glen was a good sales person!

CrowD11

Aug 17, 2015

My family bought a 2015 Corolla S. The staff was so friendly and helpful. John was my salesman. He was a great host in between wait times. Very professional and they found us the best deal, the finance manager was able to work with our less then perfect credit score and got us into the new car we wanted. They treated us as though we had the "perfect " score and we do not. We are now loyal customers. My parents were also looking for a specific car and was looking at another Toyota dealership. Fowler not only met the other dealerships offer, but exceeded it and they got a better car then they wanted!

Southern Missouri Family

Aug 3, 2015

We drove over 4 hours from Southern Missouri for a car we wanted that they agreed to hold for us. As if the price wasn't reason enough, the service was well worth the drive. From the up front, no haggle pricing to the excellent customer service, this dealership is bounds above the rest. Marquis was our more than helpful salesman and Robert was the business manager who closed the deal. The whole experience was top notch, right down to the time it took. We arrived at 11:30 and were gone in less than two hours total time with the car we wanted at the price we needed.

SDCable

Jul 20, 2015

Very pleased with the professional attitude of their entire team! I was already preapproved for a loan through another lender and the responded professionally. They asked if they could present a counter offer, but never pressured me to accept their offer. Kris went out of his way to make sure all of the issues/questions/requests were satisfied!

Pamela Croisant

Jul 2, 2015

We had a pleasant experience when we purchased our new car. Marshall explained all the new features. We came in to look at new cars at 6:00pm and we drove our new car home by 10:30pm.

Aliajo21

Jun 21, 2015

Wanted to go through my bank and there was no force on stirring me away from that it was amazing and i loved the experience

tedescalero

Jun 8, 2015

Heather and Rental was very helpful to my family the other day and I think she deserves a commendation. She went out of her way to be sure we got a vehicle we needed for the weekend while ours was in service. When we returned to pay the service bill and pickup our Toyota, the rental was without charge which was a nice touch. Thanks!

Bb34

May 27, 2015

Great experience with Bobby Collins, very helpful and informative!!

hpat80

May 14, 2015

I just wanted to give xxxxx to the service department. I can't remember the service guy's name but he got me scheduled in at the end of the day when I had a tire blow out. I thought I would have to wait another day but they got me in and back on the road. Thanks for taking good care of me!

LOVE our CRUSH BLUE LIMITED RAV4

May 8, 2015

We visited the dealership to buy a car on a Friday. After 2.5 hours of sitting in very hard chairs we walked out. We ended up getting a RAV4 LIMITED from a distant dealer. The Crushed Blue RAV4 LIMITED was delivered to our home 72 hours after we left Fowlers Toyota. We may still be in the market for a new Camry LE. This time I only plan to visit (with Fowler Tulsa) on the phone. Unless I answer the question about "Would I recommend this dealership", the computer will not let me finish. In general I do not recommend much to anyone.

The Dreilings.

Apr 7, 2015

We bought a used Toyota Highlander Limited from Fowler and had a great experience. Everyone there was friendly and accomodating to myself as well as my wife and three small children. Special thanks to Bruce Pitts in finance for his honesty and also for expediting the process!

hpat80

Mar 24, 2015

I had an absolute blast working with Jesse, Kim and the Finance guy. Not only were they easy to deal with and straightforward but they made sure I got exactly what I needed. I will definately be back!

Dadman

Jan 20, 2015

I wanted to buy a new Tundra. Visited Fowler in Tulsa three times and had several phone calls before arriving at a deal. Their website had an internet price for the truck. We reached an agreement waiving the nitrogen in tires charge ($380!)and the dealer paperwork fee ($299) and buying the truck at the published internet price. When my wife dropped me off, the truck had been serviced and was parked outside the doors. After some delay, the sales manager came out and said the internet price we agreed on was wrong and wanted about $500 more. Manager seemed angry at me. I walked out.UPDATE - spoke with the GM. He investigated my problem and resolved it by allowing the sale at the previous internet price. Good price, great truck. I am satisfied now.

RainY21

Jan 20, 2015

I went in, chose a car and negotiated a monthly payment of $280 at 65 months- I made it clear that I can not pay above $300 because I am currently going to school and every penny I save goes towards tuition expenses; After getting everything approved and signed, I received the title in the mail a few weeks later and registered my car. When the first payment came around, I paid the $280 and the payment was rejected. So I call up Toyota to ask them what the issue was and they said "Toyota will not do 280 at 65 months and I will need to go up to $380 at 50 months". The first time I went in, I recorded the conversation- I agreed to do $380 at 50 months and we signed A NEW contract. When the second month comes around, my payment was rejected again. I call them up and they say that payments will have to extend to 60 months and I will need to come in to sign a NEW contract to extend payment- this ultimately increased the price of my car to the suggested retail of $22800 rather than the $18200 I originally negotiated.I would have rejected a new contract, but I had already registered the car; ultimately, Fowler will lie to you to get your signature on a contract. I also have all copies of the contracts and all of the conversations recorded; I plan to charge Fowler Toyota with Fraud.

Lbzumwalt

Sep 18, 2014

My husband and I were in search of a 2015 Highlander. It was raining so clearly we were serious about walking away with a car that day since people don't usually "browse" in the rain. We walked around the lot for thirty minutes and not one single employee offered to help us until we were getting in our car to leave. A service guy who was taking a smoke break asked if he could get someone to help us. We said no and drove down the street to Jim Norton where we ended up driving away in a 40,000 dollar car. Too bad for Fowler! We bought our previous two Toyotas from Fowler, but after that experience we will never go back. Which is too bad for Fowler as we only but Toyotas.

ljsitler

Sep 17, 2014

My experience here was horrible the purchasing of a new car should be a fun experience especially with a 10,000$ dollar down payment on a 20,000$ vehicle.. they are so pushy and horrible sales people they dont sale they push they have a big fancy shop nice cars but try to score you on money!!! Why do u think they have the big shop..to keep u from seeing the real mess!!! I ended up not purchasing m vehicle with them because they tried to gibe me a 15% interest rate ( I got it at 8% at us auto in bixb, they are an (amazing dealership and friendly) skip fowler go somewhere else and be able to eat during the month

lst1189

Jul 19, 2014

I was in need of a vehicle and Joe Krautheim and the rest at Fowler Toyota were able to get the job done in a courteous, timely and friendly manner. They helped me when other dealers would turn me down. Thanks again...

jeffwade1973

May 14, 2014

Great price, great service. However, my only complaint is they would not provide a 2nd key or key FOB for the 2011 Tundra I bought. They are a Toyota dealer so they should have provided both. Also no owners manual in the truck. I understand it was used but it was factory certified so I feel that should have been included. Other than that everything was great. I drove from Kansas and they had the truck waiting on me. Test drive it, confirmed the numbers we had worked out via email, signed the papers and was out in about 2 hours.

hotcupofchai

Apr 10, 2014

Joe Krautheim was a great, friendly, down to earth guy which is just what was needed. We were t-boned at an intersection in our Toyota Tacoma which was totaled. We were bruised and sore only, thank goodness everyone involved was okay. But we were ready to get in another Toyota, and Joe found us a great deal on a Tundra. We are very satisfied...and this is our third Toyota from Fowler so we just keep going back. Thanks again!

marythom

Mar 31, 2014

They are okay with routine maintenance but incompetent when mechanical repairs are needed. Had my '07 Camry in for repairs in February, quit on me again 2 days later, had it towed back to dealership & was told it was the 12 volt battery. 2 weeks later, very same issue, car just quits. Needless to say, I did not take it back to Fowler. I traded it for a GM vehicle. In Oct. '13 I purchased 4 new tires there. After 2 days, the tires kept losing air. I went back to the service dept & was told the tire pressure was low because of the cold temperatures. They put more air in my tires & sent me on my way. Had to go back in a couple of days because still losing air. This time they actually checked the tires & discovered the valve stems had not been pulled completely through thus the reason for the leaking air.

Clam

Mar 26, 2014

Buying process was great. I deal with one salesperson everything is fine. My daughter and my grandson have also purchased here.

Margaret

Mar 26, 2014

Everything has went very well, only complaint is sometimes the wait time has been longer than anticipated. But they offered a discount for the long wait. Buying process here was great.

Sylvester

Mar 26, 2014

Buying process was fine, payed cash no problems. I found the car and bought it.

rob

Mar 18, 2014

After being a long time Volvo owner I've just moved to Toyota and am extremely impressed with howlers great customer service and friendliness...going to the dealership is no longer something that i dread!

mc507

Mar 12, 2014

I am a returning Toyota customer and I've always bought my cars from Jim Norton Toyota, but this time I decided to try out Fowler Toyota instead. I bought a 2013 gently used car from Fowler Toyota at the beginning of February. The customer service was great when I bought the car. But, it is now over a month and I have yet to see my car title in the mail. I've called Fowler Toyota several times but I could not get through so I left messages with my contact information so they would call me back. Not one person has returned my calls. I find this to be very unprofessional for such a large place of business and a huge inconvenience for me. Because of this, I will not be recommending this dealership to friends or family. Next time, I will stick to Jim Norton Toyota.

jeeyun

Mar 3, 2014

I am really happy with my new car and Joe was very nice and kindness.It was my second experience at this Fowler Toyota.....everything is good~~?

fjmarshall64

Mar 1, 2014

Very fast service, and they do a thorough inspection, even giving a printout of work to be done. Helps me make a decision about costs and whether to have all of it done or just the necessary part.

Dee

Feb 7, 2014

They take car of me, one time when they were short handed they even removed my car seat so my grandson could ride in the shuttle. They were busy and they did everything they could to take care of me. Today when I came into the service department the gentlemen remembered my name.

danny72921

Jan 4, 2014

Great job with communication on internet sales and sales team. Traveled from Arkansas to make the deal. Employees had all the paper work and truck ready for the deal to be made in a timely manner upon arrival. Was in and out in 90 minutes. Great job from start to finish. I will purchase from them again in the near future. A+++++++

fjmarshall64

Nov 15, 2013

Moved from Norman 6 months ago and was worried that I wouldnt be able to get the same level of service as I did there, but I was wrong! Fowler did an excellent job on my Corolla and had me in and out in less than an hour. I like how they do a full check of the car and give you the results but aren't too pushy about anything.

Jim

Sep 15, 2013

I bought a 2000 Tacoma pre. Runner in April of 2013. During the test drive noticed the brakes made a vibration . The salesman assured me service dept had done a comprehensive check and found no issues with this vehicle. I should have had my mechanic look at this truck because front rotors were shot and the transmission needed service flush as well. A few small issues with the truck but its a good truck now . I think they need to look at these vehicles a little closer or as the saying goes let the buyer beware.

Joe123

Aug 14, 2013

They treat me right, they take care of my issues in a timely manner. I purchased tires from the previous dealership here and Fowler Toyota has honored the warranty - no complaints.

HRA13

Jun 18, 2013

My son wanted a scion TC and Fowler had the color and options that he wanted, the good news eneded there. He negoiated and the deal was made on 5/31/2013. He was financed thur Toyota Motor Credit and was told he had a credit score of 799 and there was no problem. So he took deliver of the car and assumed everyhting was fine. A week after the sale he was waiting for the check $8000 for his loan payoff and they all of a sudden need all this information , pay checks , income tax returns, etc. then nothing. No check , called and left messages no call back and then the finance manager was gone. Kept calling and nothing , now we are 18 days after the deal the car we traded in is for sale and we still do not have our $8000 check. Kept calling and finally went to the dealer and camped out until the finance manager would talk to us. He explained he was new and the old manager did not know what he was doing and everything is screwed up. This is my problem???? He would try to get to it but it would be another 7-10 business days to get the check while our car is for sale on the lot. This is not a reputavble dealer .Run , get away from this dealer.... The general manager will not take calls I guess the toyota new car survey will be a eye opener for them when they score a 2. There should be a law against this we still have the title we have not signed a power of attorney . The state of Oklahoma attorney general should be investigating this dealership and the manager should be brought up on criminal charges....

wildbill46

May 22, 2013

I purchased a 2004 Tundra online, sight-unseen, so I could drive a moving truck to Grove, Oklahoma, drop it off in Tulsa, take delivery on the Tundra, and drive myself back to my new home on Grand Lake. Kelly picked me up at the Budget truck rental center on 41st Street, drove me back to the dealership, and handed me the keys to my pickup. Everything went like clockwork. Kelly drove up within seconds of the Budget rental staff clearing me on the truck turn-in. Katy worked with me long distance during the preliminaries, and Fowler Toyota accepted my offer. The whole transaction went without a hitch. Finance needed only $2,000 down on a credit card and waited for my personal check to arrive in the mail for the balance. By the time I arrived in Oklahoma, my check had cleared; everything was set to go.This is the way I prefer to do business. I received a fair price without a runaround. The staff adapted well to the tedious process of executing the paperwork via e-mail, and everyone worked with me cheerfully during this somewhat unorthodox transaction.

OUfanatik

May 21, 2013

Chris and Gus were great and fun to deal with! Would buy from Fowler Toyota again.

argcallie

May 16, 2013

BUYER BEWARE!My first experience at this physical location was in 2011 right as Riverside became Momentum and then Fowler Toyota. Great expereince with the sales guy John, but I wanted a sun roof in my car and they did have one like that on the lot so I was promised a "like factory" add on. It was horrible, nothing like factory, but the dealership took care of things and provided me with the car I had originally agreed to purchase. The service department has been great with routine mainenence.We ahve even rented a van her in the interim and had a decent experience, other than the van interior was a little dirty.Since they did handle this pervious issue to our satisfaction, we recently returned to bought a used Sienna. Shame on us for being trusting again. In the final sales office, we were offered to add the $500 warranty extending the initial new warranty since the van was a 2012. The business office guy kept giving us blank forms to sign saying he was trying to help us get out quickly with our kids since it had been a long day and around 8:30pm. I kept asking him to print them before I signed them, but on the big one he had to reprint and then pointed out the monthly payment was the same except the final payment was a few cents more. With all the printing, reprinting, and waiting to sign I let it slip that the warranty charge was actually $2900 and our payments were the smale but extended by 6 months! We have also not been contacted to have the fabric protection done as we signed for in that meeting and it has been over a week. By far this has not been the prompt attention we received in 2011. I feel the repeated half truths and trying to have me sign blank contracts and then slipping in different information indicate deceptive business practices. Its my fault for not watching more closely and falling for the "let me help you get out of here faster". I will never return to this Toyota location for any new vehicle purchase, I will deal with Jim Norton's annoying commercials or drive to Bartlesville or OKC, but I will not let this location fool me again. Proceed if you wish, but heed the old saying and BUYER BEWARE!

memelaw

Mar 8, 2013

Our buying experience was good, really liked our salesman Don Ward as well as everyone else involved. Just wish we had researched a little before buying.

Yesi123

Nov 20, 2012

No problems just waiting for my car oil change and tire rotation today.

sd3121

Feb 18, 2012

Bought our second Toyota today from this dealership. Although it was an older used Toyota we were after, the salesperson we worked with made every effort to get us the right car we wanted for the right price. They had the car driven over to us over 100 miles the day after we located it on the internet. The credit rep we spoke with got us great rates for such an older car. Overall, an excellent dealership with friendly, honest, people. Looking forward to getting our third Toyota from them in the future. Thanks Jorge Munoz for taking good care of us!