Fred Anderson Nissan of Asheville reviews

Amanda Rice

Sep 22, 2016

Devin and the folks at Anderson Nissan made it possible Asheville Humane Society to get back on the road with our Relocation Program. We were blindsided by another costly repair to our Sprinter van. It was a point where we were going to spend lots of money to fix the Sprinter, explore our options to purchase another vehicle, or suspend the program as we know it. Fred Anderson Nissan had the best add on options for a fleet vehicle, as well as a great warranty which made our decision making easy. Devin actually came to us on several occasions with paperwork etc. Now that we have a new Nissan NV we hope to exceed the more than 700 animals we saved with relocation last year! Thank you Devin and the Team at Fred Anderson Nissan of Asheville!!

CAW, inc

Sep 19, 2016

I enjoyed the experience at Fred Anderson Nissan. I've bought a lot of new cars in my life, but this was the easiest and fastest. Everyone was pleasant, no pressure and they helped me refine my purchase with the models and equipment I wanted. I researched pricing on the internet and no one was better. Joe Rogers is the best!

LizNC

Sep 17, 2016

I stumbled upon the Nissan lot going to the Toyota place. That's how I met Michael Greene. I had no knowledge about or impression of Nissan trucks but I was in the market for a 4 X 4. Michael was a pro at talking about the vehicle. He explained benefits of owning a Nissan and their dealership extras plan. That made the deal very appealing... however, I was really on my way to Toyota and yes I went. After driving the Toyota truck, I went and found a tree to sit under and do some research. That's when Michael called , the first time. I told him I didn't like the other brand and asked about pricing again. He got right back with me and offered me a deal I could not refuse. He then helped me get my car I was driving and did not trade back to the hotel I am staying in, and took me back to the dealership to pick up my truck! I had pretty much thought that he probably wouldn't have time to do that but he did. He made time. I feel like he will always make time for his customers.This young man is a very good salesman. I feel sure he's been told by the leadership of this dealership to apply pressure but he only applies a tiny nudge. ( Sorry Micheal,... hope the boss doesn't read that part but pressure is not necessary. You have a great product that will sell itself and tell the boss I said so!)All in all, I will revisit Michael at Anderson Nissan for each new car from now on. I found a lifetime salesman who is younger than me and sharp as a tack!

Isaac

Sep 11, 2016

It seems I stress out more buying a car than more significant life issues!.... Not sure why....but here was my simple strategy for a stress free experience. I searched used cars at Fred Anderson. Found two I thought I liked. Got an appraisal via email (You will get a lowball price but it is likely somewhat negotiable (if you honestly answered the estimation questions. It gives you the 'blackbook' price which is kind of an auction price rather than the true wholesale price which could be s a few hundred higher. ) ...so don't be afraid to ask a bit more for your trade!. I traveled a bit to Ashville as they seemed honest and not 'high pressure'. Bottom line they offered me 200 more than I had anticipated and lowered the new car price by another 200 off of the internet price on the 2015. Smooth and relative fast transaction....Very friendly and helpful. MY salesman was Brian Warren...He was great to work with.! Thanks guys,,,, Isaac

Sherry Tilley

Sep 10, 2016

Salesman was very helpful. All of my questions were answered. They had the car I was looking for and gave a fair deal. I will definitely come back in the future and recommend to my friends and family.

HeatherWebb1989

Sep 8, 2016

I recently purchased a brand new Nissan Sentra SV from Fred Anderson Nissan Asheville. This was my FIRST time buying a new vehicle. The entire process was simply excellent. Bob Miles was our salesman, He asked me what I was looking for and I told him my choices, price range, and features I liked. We explored the lot and found the perfect car for my family quickly. He never tried to talk me into another car or show me others, he simply found the car I described to him from the beginning. The process from there was smooth and effortless, the whole sale was relaxing and exciting. The entire team of members that helped my family find the perfect car were friendly, great at explaining everything, and answered all my questions with ease. I had the best experience in purchasing my first car. I LOVE our new car! A HUGE thank you to every single person that was involved. A special thank you to Bob Miles!! We are beyond happy with our purchase. I would highly recommend Fred Anderson Nissan to anyone looking for the best car buying experience.

PATRICIA A LITTLE

Sep 6, 2016

Jason and Nick were very pleasant to work with , worked very hard to meet my needs in my new car. Jason has since followed up with me to see if i need anything ,awesome young man

Preacher21

Sep 6, 2016

We were really satisfied with our new purchase. The salesmen were knowledgable and pleasant. They did not try to push us into buying a car. This is the second Rogue that we have purchased.

metcalf, lynne

Sep 1, 2016

Beau Leonard, sales consultant, was so helpful in finding me the car I really liked. The experiencewas great! There was no pressure and I felt he was really interested in helping me find the car I wanted.

Cargal

Aug 31, 2016

I was looking for a lease car for a local business. The entire experience was great including all folks I talked to and the price was right.

Sherri Tripp

Aug 27, 2016

I was upside down in my previous vehicle amd they worked with out pressuring me to help me find a better vehicle. They told me my best options and I ended up with a car I love. The service plans they offer are amazing.

EvanW

Aug 25, 2016

I went by Anderson Nissan multiple times while searching for the best deal. I was searching slowly, so two cars I liked sold immediately. Donald kept me in mind until we finally found the car that was perfect for me. Every time I went, I was talked to as a person, not just someone in the market for buying a car. Donald made it a point to get to know me so that he could get me exactly what I wanted.

Rock Doddridge

Aug 16, 2016

We searched the whole field--6 dealerships and 12 models. We considered rebates, discounts, and interest rates. We weighed gas mileage comparisons. We compared engine sizes, seat comfort, and upholstery designs. This was a lot of work. The outcome makes it all worth it. We believe we got the right car, even the best, car for us. In addition, our salesman (Sam), the sales manager (Nick), the financial officer (Michael), and the service department (especially Jennifer) were jewels. They made it as easy as possible to buy Our New Car.

Proud Dad

Aug 14, 2016

Helped find the perfect car and payment for my son who will be traveling away to college this summer. They worked with us to get the payments to fit a full time student and part time work budget.

Jamieowen

Aug 13, 2016

I was highly impressed with salesman Devin!!! He helped me through out the whole process and was very friendly and easy to work with. If you need a newor used car this place can not be beat.

gladys gouthmann

Aug 11, 2016

Great Dealership.the staff was very good, Davie was my salesman, He made my car purchase a great experience , he was very professional, to my opinion the staff at Fred Anderson did everything very good, I was very happy to deal with you and made my purchase at there

cindyhvillerc

Aug 8, 2016

Sam Hartman was very professional and his follow up was extensive. Made it very easy to complete the transaction and find our perfect vehicle. Thank You!

Jtd1981

Aug 8, 2016

We went in on a Saturday afternoon and spoke with Bob Miles about a car we had inquired about online. Bob was great to deal with knew everything about the Altima let us look over it with no hassle then we went on a test drive with Bob again no hassling us at all. We got back to the dealership told him what we wanted to pay for the car and what we wanted on our trade in and with in 15 mins we had a deal worked out and was off to finance we dealt with Chris in finance and once again wow what a great experience we were in with Chris maybe 20-30 mins doing all the paper work and really just talking and laughing! It was a great experience all the way around!

mary16

Aug 4, 2016

Mike Greene went over and beyond trying to make sure I got the car I wanted and the price I wanted, I would definitely recommend this dealership.

sgreen2016

Aug 3, 2016

The group at Fred Anderson was awesome! Sam really helped up pick out the right car and worked with our wants and needs to find the perfect Rogue. Chris and Nick were great and we couldn't be happier. It was our second purchase from Anderson and we will be back!!Rob and Sharon Hughes

StarlaK

Aug 1, 2016

I bought my Nissan Altima in Savannah, GA but transferred my service plan to Fred Anderson Nissan when I moved to Asheville last year. During my most recent visit to the service department, there was a miscommunication issue that needed to be addressed. I was initially concerned that it would be a daunting task and an uphill battle, but the response I received from management was nothing less than professional, respectful and prompt. I'd like to thank Andrea and Frank from the service department, but, most importantly, I'd like to thank Don Woodruff for his efforts to rectify the issue. The level of customer service I received was beyond my expectation and I'm truly astounded at the level of personalized care I received. To put things into perspective, I'm the first to read reviews but never take the time to actually write them. I am so impressed with Don and staff that I had to tell you all about it. Don't let the Negative Nancies of the world deter you from doing business with this dealership. They genuinely care about your satisfaction. Thank you again Fred Anderson Nissan :)

vonnie12345

Aug 1, 2016

My salesman Sam Hartman went above and beyond to help me find the car that was right for me. He explained all the instruments thoroughly.

Julie Trexler

Jul 29, 2016

Had a wonderful experience with this dealership. Did not feel pressured into purchasing like I have at other dealerships. All of the staff was very accommodating. Our salesperson, Nathan Arrowood, was knowledgeable and made sure that we had all of the information we needed to make thw right decision for us! We test drove several vehicles. We are 100% happy with this car buying experience!

Ashley

Jul 25, 2016

We live out-of-state and had been searching for a specific Nissan Armada for a few months. After a terrible shopping experience at our local Nissan dealership, we took to the internet and found the Armada we had been searching for at Anderson Nissan. Being that we live out-of-state, we dealt with Sam mostly online, which was a very positive experience. Sam was great about sending pictures of the vehicle and effectively communicating with us. Overall, this was a very positive car buying experience.

ashvllaw

Jul 25, 2016

All of the employees at Anderson Nissan treated my family and I with respect. We knew what we were looking for in a vehicle and they were able to get us exactly what we wanted, at a price that we could afford. Chris Lewis, Chris Moore (who just happens to share my name too) and Bob Miles took care of us from start to finish, quickly and efficiently; which I appreciated. Based on my experience, I would have no hesitation recommending Anderson Nissan to anyone.

Janie

Jul 23, 2016

I really like my Nissan Pathfinder. I enjoyed working with Jason Terry. I would recommend this dealership to anyone looking for a vehicle. Everyone was very nice

becky allen

Jul 20, 2016

Great dealership!! All of the staff at Fred Anderson Nissan made my car purchase a great experience!! Devin was my salesman and he was great!! Chris Lewis was also awesome!! Thank you all so much!!

Carolyn1234

Jul 20, 2016

Anderson Nissan does a great job delivering great service. Highly recommended!! Great incentives and great options for service. Friendly, courteous people to boot! Will go there again in the future!

June.Wiggins

Jul 16, 2016

My experience with the dealership and Devin was great! He was very professional and curteous. He made the trading and buying experience easy and foubd the exact van I wanted. I look forward to a lasting experience with Anderson Nissan and Devin. Highly reccomended!

Jimmy

Jul 15, 2016

Devin was my sales consultant. He was very professional and knowledgeable. If you are looking for a vehicle, he is the person to see at Fred Anderson Nissan. He will work with you to make sure you find the right vehicle to meet your needs.

Kslattery0

Jul 14, 2016

Went in with a specific car in mind, though above my initial budget they were able to get me the monthly payments I needed. Pretty easy process, Dennis wasn't pushy at all and that's key!

Rick in Asheville

Jul 11, 2016

We intentionally visited the dealership late on a Saturday night in the hopes it would be closed - to avoid the pressure of a sales person while we looked at various cars. As we pulled into the dealership parking lot, we noticed it was open, and I cringed at bit as we parked our truck and got out. In moments we were welcomed by Devin Dzioba... it immediately felt different from past car buying experiences. It was a good different, non-threatening, and genuine - which immediately removed my disappointment that the dealership was open. Devin mentioned how customers of Fred Anderson Nissan are considered a family member. I have to admit I was a bit skeptical thinking how many times I've heard that line before. As we looked at several cars, Devin found us the PERFECT car based on our needs and finances. The Sales Director, Nick Tasios, worked with Devin to give us a great price, and found us a great rate on the financing. Chris Moore made the loan documentation a painless experience. Through each step, we were welcomed as a new family member, and it hit me... it was real. In a very short amount of time, we owned a new Nissan Murano.Devin met with us one more time to review the features of the car. Sitting on the dash was a thank you card signed by Devin. I drove off thinking it was a superior car buying experience, due primarily to Devin and the others involved. The following day, we received a call from Devin thanking us again. From the beginning to the end, it was a refreshing and new experience with respects to purchasing a car. If you're in the market to buy a new vehicle, ask for Devin, you'll be so pleased that you did.

Rose

Jul 11, 2016

My experience at Fred Anderson Nissan was great - Bob, our Sales Consultant was the whole package, the SL model! Knowledgeable, friendly, charming and understanding, are a few words I would use to describe him. Nick was great as well, shuffling numbers and sticking with me until I felt comfortable with my purchase. Chris had our paperwork done in no time! Start to finish, we were done and driving away in under 3 hours, and that included a test drive. Thank you all so much! I'm a happy camper!

Good Car

Jul 10, 2016

Good experience in all aspects with salesman Bob Miles. Other people I met with at dealership were fine too. Very considerate of my time. James Baudoin

Hooks,Thomas

Jul 10, 2016

Great service and friendly employees. The salesman was able to find exactly what I wanted and they worked with me to get the price and finance to suit my needs.

Hagan32

Jul 8, 2016

Drove 390 miles to get the car. It was exactly what it was supposed to be. It was ready to go. Paperwork was ready. Excellent experience. Devin was a great salesperson.

NC Mountain Man

Jul 7, 2016

Nathan Arrowood quickly met me on the lot and went above and beyond to help me locate the Nissan Frontier 4X4 I was looking for.

john_d_sp

Jul 6, 2016

It was the first place I stopped and I bought a car. Great folks to work with Joe was helpful and Mark helped to make the deal just right!

lake_buddies

Jun 30, 2016

Sam Hartman was a wonderful sales associate. He was not "pushy" and went out of his way to make sure I was happy with the car. He was sincere in his presentation of the car and knowledgeable when I asked him questions. He made me feel valued. I can tell that he enjoys his job and truly believes in Nissan's products.

Xavierpotter

Jun 28, 2016

This dealership and all of the wonderful employees who work there made my car buying experience easy and enjoyable. I'd certainly recommend Fred Anderson Nissan of Asheville to anyone looking for a great car buying experience.

vettech2016

Jun 27, 2016

We really didn't know what vehicle we needed. We had a list of what we wanted to do : camping kayaking, biking, shopping,. At Fred Anderson Nissan they listened to us! They took our needs and most important our budget and gave us options. We came home with our dream truck- a beautiful Nissan Frontier with crew cab. Thank you Sam Hartman and all the folks for working with and for us.

William E Corcoran

Jun 25, 2016

Dennis Met us on the sidewalk,very helpful,knew his product, NO PRESSURE. We own Toyota now but we will now only buy from Anderson Nissan. Zain was also very helpful and pleasant.

Unhappy Camper

Jun 21, 2016

As soon as I can find someone at a higher level, I will complain to them. What a poor experience! Never again. Appointments mean nothing. Had an appointment and waited nearly an hour and a half before being told it would take 2 and a half hours to fix. Was charged twice what another dealer would have done the work for (I checked). No offer of a rental car. I was charged for the diagnostic ($125) - most dealers will void that charge if you agree to have the work done there. Not Anderson Nissan! What a rip off!My daughter just had new brakes put on her car and Toyota gave her a loaner to drive for the afternoon. Clearly, Toyota provides better customer service than this dealership. I can't wait for the survey...it will be a pleasure to give the rating you deserve.

Nissan Buyer

Jun 20, 2016

I HAVE BOUGHT SEVERAL CARS HERE, DUE IN PART TO THE EASE OF THE BUYING EXPERIENCE, AS WELL AS THE COMPETITIVE PRICING. CHANCES ARE YOU WONT FIND A BETTER DEAL

Old grunt

Jun 20, 2016

This dealer has knowledgeable and nice staff. Nick Lindsay was particularly familiar with the Quest I bought. He answered all my questions with authority and without the games other sales people seem trained to play. The rest of the staff were equally friendly and professional. I understand the dealership must make a profit. However, it seemed to me everyone I saw was also genuinely interested in treating me as well as they could. The dealership was spotless. Although the paperwork was never-ending, the professionalism and good humor made that particular ordeal tolerable. I have a hard time imagining a better car buying experience.

Roguer

Jun 17, 2016

I'm on my 3d Nissan with this dealer & salesperson. I love my Nissans & I know I am in good hands. I've owned a lot of different cars, but never had a relationship or trust in a dealer as Fred Anderson Nissan, Asheville, NC.

nyhighlander

Jun 7, 2016

I bought a certified used Nissan Altima vehicle here and just over a year later, I noticed some sputtering on acceleration. So I bought the extended warranty that covered everything except tires and brake pads Then I took my car into a dealership where I moved to and found some serious issues After a week of waiting while renting a car, they then told me that my car was not covered by the warranty because it had been less than 30 days. When I bought the warranty from Michael Duncan at Fred Anderson Nissan of Asheville. I asked when it went into effect. He said immediately! So I took my car right in to see what was wrong with it. Now that the assessment has come back that my car needs a transmission replacement, an expensive repair, they tell me its not covered. When I specifically, bought a warranty that covers exactly that. The estimated price for this repair is $3,600 which now I have to come up with out of my pocket.. I have just spent $650 this week waiting around. Car rental $300, cost of testing the car $150 and the down payment on the warranty $200 which is a worthless piece of paper from Fidelity Warranty Services, Inc. out of Deerfield Beach FL, and yet, I am still sitting here stranded with no transportation. Im a self-employed business man who works from Asheville to Raleigh and now, Im going to be out of business. I spent everything I had to try to get this resolved quickly so I can get back to work To make matters worse, I experienced a level of unprofessionalism and finger pointing and a lack of dedication to resolve this issue that I have not experienced a long time. Ive called in about 50 times, left messages with everyone from Michael Duncan to the General Manager Don Woodruff and no call backs. I have to get lucky and catch them answering their phone when they arent looking at caller ID#. Just ridiculous. Im just trying to save my business and need answers.

JerryH31

Jun 6, 2016

My Wife and I went to the dealership on Friday June 3rd and were met by the most wonderful and welcoming staff. The environment was comfortable and inviting. Our Sales representative was Nick Lindsay and he was amazing. I would highly recommend this dealership to anyone looking for a new or used vehicle.

caylor56

Jun 5, 2016

I visited Fred Anderson Nissan looking for a new Nissan Frontier truck. Everyone I talked to was friendly and very professional. My sales professional was Devin Dzioba and he worked with the rest of the team to get my truck deal worked out and financed to fit my budget. He made a follow-up call the next day to make sure I loved my truck and was happy with the whole buying experience. I will definitely recommend them to my friends looking for a new or used Nissan!.

Charles F Levine

Jun 4, 2016

Don`t get much better than this place . . service,is great. They did what they were supposed to do. I`ll go back to buy my 370Z!!!

Peggy

Jun 4, 2016

I have bought many cars in my day and I've never had such a pleasant experience. Donald worked hard to help me get a car that was perfect for my needs. Zain the finance guy was awesome too!! Everyone else we dealt with was super nice too!!

Diane

Jun 3, 2016

I left my car at the service department for my 105,000 service today. They took me to my office while the work was being done and the guy who picked me up scared the daylights out of me driving back to Andersen. I don't scare easily but sat in the passenger seat just hoping we were not in an accident. I told the service department he did not need to be driving the van when I got back there.Then my service was completed and I opened my car door to get in and was hit with a very strong smell of cigarette smoke. I have allergies and take shots and medication for my allergies so cigarette smoke does not work for me. I complained to the service department and they said he probably did not smoke in my car but that the guy who worked on my car was a smoker. He should never have gotten in my car while smoking or with the smell in his clothes as now the smell in my car was strong. My eyes started burning and became puffy, my throat was raw and I could taste cigarette smoke on my lips. I am a Realtor and I have people in my car all the time with sensitivity to smells so I try and keep my car odor free. Now I have a smoke smell in my car. Jennifer did ask me if she could take it back and have them handle the smoke smell but I was already running late for an apt. at that time and did not have time to wait any longer.On top of that when I left I started looking for my information on what was done that I paid about $900 for and realized they never gave me my paperwork. I called the service department back and asked Jennifer to email it to me. This was around 5pm and as of midnight tonight I still do not have it in my email.This was a horrible experience and I hate that I have to go back to maintain my car in the future. I really hope they make some changes before my next visit.I have left Don Woodruff a message to call me tomorrow as he had left for the day. It shall be interesting to see if I receive that phone call tomorrow.

Michael Methot

Jun 3, 2016

I went to Fred Anderson after leaving another dealership and experienced a total 180 from the previous experience. I was greeted upon entering, passed on to a Sales Consultant and on my way to finding my new vehicle. I went in set on a model and was guided through the pros, cons and reasons why I would enjoy my selection. I test drove the car and was on my way within two hours in my new ride. I settled on a brand new 2016 Nissan Rouge SV and couldn't be happier. Kudos to the team and I would highly recommend to any suitors seeking a new car.!

Carol alto1

Jun 2, 2016

I met the salesman and sales manager on my my first and second visits. There was a little miscommunication about the final price but I was able to negotiate it with the sales manager. It was evident that the dealership was making every effort to meet my needs and that it was important that the customer be pleased with their purchase. My salesman was excellent in taking the time to explain all the features of the car.

Carol Tyndall

Jun 2, 2016

Sam was honest, open and took his time to help me choose the right car. No pressure. He was very patient and thorough and I am thankful.

cvlovesthemountains

Jun 1, 2016

Sales person Griffin Riffe helped me lease a Nissan Rogue. He is friendly, knowledgeable and took the edge off the stress of negotiating a new car lease. I would recommend dealing with Griffin at Anderson Nissan, and I appreciated his care and concern in helping me through the process. Griffin's follow-through is excellent. It's an very well-run dealership, too.

J. Mark Tiller

Jun 1, 2016

Sales Rep. Griffin Riffe worked with us the whole way through our process of purchasing a vehicle. Fantastic job done by Griffin, a great deal for us and wonderful experience in buying a car!!!

kaden001

May 31, 2016

This dealership was great to work with as was Devon who was very helpful. I called and talked with Devon and then made an appointment to view the car.

Rebecca

May 30, 2016

Sales Rep Joe Rogers did an awesome job welcoming us, helping us choose the perfect car, and taking care of the entire process. He was not only our sales rep but also our friend. They truly wanted us to love the car we chose and made us feel like we are truly family and we can contact them any time with any questions or concerns. Buying a car has never been a FUN experience, but for once in our lives, it really was at Anderson Nissan. We've owned Chevrolets, Nissans, Fords, Toyotas, Hondas, but we always come back to the beloved Nissan. Thank you so much for giving us such a wonderful experience, Joe Rogers!!!!! We'll be back!!!!

farhorizons

May 28, 2016

Although planning on buying a new car after a trip from Raleigh, NC to Lexington, KY our trip was interrupted by a breakdown in western NC. Our ten year old and amazingly reliable Nissan Altima was seen promptly by service under the direction of Jennifer Kendell who was responsive to our situation and was prompt and accurate in diagnosing the problem. The diagnosis prompted us to move up our purchase of a new Nissan Altima if, and only if, the sale could be turned around in the course of the afternoon. This is where Joe Rodgers and the rest of the Nissan team came in, especially Joe who had given us a cordial tour of the lot while our old Altima was being diagnosed. Joe expedited the sale and after a long afternoon we left with a new Altima with all the features both my wife and I were looking for, an answer to prayer. Joe was attentive, empathetic, personable, easy to work with and fair. His customer focus was exemplary and his follow up since our purchase has been as well. I would rate my experience with Joe as a 5 out of 5!Joe's manager Mark Clampitt and financing representative Zain Rigby also provided wonderful and timely support.

Shannon Kilbride

May 25, 2016

I recently had the pleasure of buying a used car from Fred Anderson Nissan and was very satisfied with my overall experience. The sales department was extremely helpful and friendly, and my personal experiences with both Nick Lindsay & Chris Moore in the finance department was excellent. All of my questions were answered, and they honestly went above and beyond to be able to get my in the vehicle I wanted. They really made the car buying experience very stress free and it was such a weight off my shoulders, to be able to go in and have it all done so seamlessly. Thank you again to everyone at Fred Anderson for your hard work and I definitely recommend them to anyone that is looking at buying a car.

aaaa

May 18, 2016

Please see the above rating and recommendation.This is a first time experience at this dealership. Hopefully all our future experiences will be good experiences.

fred8234

May 16, 2016

The sales/customer service reps were very kind and courteous. All our concerns and questions were answered and addressed. The auto products and services were explained completely. They made it easy to make a selection and complete a major purchase decision.

Newcar16

May 15, 2016

My salesman was Bob Miles and he was easy to work with and very friendly! He worked with all of my requests! Would definitely recommend to everyone!

J.D.123

May 5, 2016

It great to trade with you had a great time the price was right the people was good at what they do keep up the good work thanks.

trucker67

May 1, 2016

MY EXPERIENCE WAS EXCELLENT AND MET MY EXPECTATIONS. I would highly recomend Fred Anderson Nissan to everyone i know.,including all my family and friends.

Keith Pope

Apr 27, 2016

I have been purchasing vehicles for 40 years so you can say I can tell good from bad. Sales people and the service technicians make or beak the deslership....not the sales managers. Scott Lusby at Anderson Nissan was/is my sales person. In my opinion, he is one of the best I have had the pleasure dealing with in 40 yrs. What distinguishes Scott from others is his professional demeanor, his steadiness in building the relationship and his attention to detail.I would recommend to anyone to go see Scott.The dealership is modern and very clean. The people in the service department seemed engaging when Scott introduced me. Let's hope I get the same level of attention in service as Scott gave me in sales.

PathFinder1

Apr 26, 2016

Devin listened and was efficient in helping me and my two sons find a vehicle that accommodates our growing needs. He did a great job explaining the car's safety features and the Fred Anderson Nissan family/service mission.

samuri

Apr 21, 2016

I found Nick to be friendly, understanding and anxious to find a solution for me.The dealership extended themselves to accommodate my financial requirementsand gave me a choice of cars which fit into my needs range. The guys were allvery helpful and made a traumatic situation less stressfull.. I will stick with thisdealership and return to their maintenance dept to keep the car in good condition.

Angie2015

Apr 17, 2016

I would recommend this dealership to all my family and friend, they treated us like family while we were there. Customer service was excellent all around

lbherrin

Apr 17, 2016

I am so thankful to have chosen the right Nissan Dealership. Devin was incredibly knowledgeable and did an excellent job helping me get my certified pre-owned Versa Note and introducing me to the dealership. Fred Anderson Nissan is so professional and it's facilities are of the highest quality. I'm very happy to say I can trust them, which I know is a difficult trait to come across. Thanks for making me a part of the family!

K Green

Apr 12, 2016

Although I had done my research and was pre-approved for financing, Griffin Riffe and Michael Duncan at Anderson Nissan made the rest of the experience so easy. Everything about the new Sentra I purchased was explained and the financing part was a breeze with no added pressure to add items that I didn't want. I would highly recommend them to anyone in the market for a new vehicle.

truck guy

Apr 11, 2016

Brian Warren was very easy to deal with and worked to make it possible to fit my budget. They also worked with me on the timing of trading my truck on a 2015 Nissan Frontier.

JasonH

Apr 10, 2016

I bought a new truck last week and it was a very easy purchase. One of the best dealerships I have worked with. Everything was upfront and have been contacted several times so far to make sure everything is going well. Griffin, Nick, and Zain were all very pleasant, professional, and honest.

Brenda C.

Apr 8, 2016

Purchasing a vehicle can be a nerve-wracking experience but dealing with Devin Dzioba and Brian Warren at Fred Anderson Nissan of Asheville was like having trusted friends, or family members, guide me through the process, they are the best!Devin and Brian answered all of my questions promptly anytime I called and even when I changed my mind about the color of the vehicle I wanted, Mark Clampitt got on it immediately and found me the perfect one from out of state and brought it here!I love my new Juke and I trust that they will care for it, and me, for years to come! I am so happy to be a part of the Fred Anderson Nissan Family, I can't imagine going anywhere else!Thank you!Brenda Cartwright

Emil June

Apr 5, 2016

I brought my car in to be serviced, but told a sales consultant that I have been wanting to trade. I told Sam what I wanted in a car, he found the perfect fit for me at a reasonable price. The entire process was very smooth and I never felt pressured at any point. They assured me that they had my best interest at heart in finding an affordable, new car for me. I LOVE my 2016 Nissan Versa Note!

happyshopper

Apr 2, 2016

Bob did an excellent job of guiding me (us) through deciding to move to a new car (s) and explained things clearly. There were no hidden costs and we felt good as we went through the experience.

JEAN HUNTSINGER

Mar 28, 2016

The best dealer experience ever! One of the if not the best sales person we have ever dealt with. Knew everything about the vehicles. Have never been treated with so much respect and kindness by a sales person. Griffin Riffe is an asset to your business. Even though we bought a Sentra everyone acted like we purchased the most expensive vehicle on the lot. Thank you for making purchasing a car a very pleasent experience!!

Mitchnewcar

Mar 25, 2016

Nick was very friendly and knowledgeable of the products and what my needs were. He put me in the right car for what I needed. He was also able to understand getting the most out of the money being spent.

Scottymac

Mar 23, 2016

Excellent experience again. Purchased a 2015 Murano in July and a 16 Maxima last week. Experience is first class. Welcoming atmosphere. Excellent vehicle selection. Professional sales team. Lifetime power train warranty with ,Anderson Family Plan. Devin was an excellent and knowledgeable sales associate and Nick made a fair deal with my trade and Anderson value adds, making the process very easy. Nice experience in the finance office with Chris. Would recommend this dealership to anyone.

sharkssaa

Mar 23, 2016

Bobby agreed to fix items and then basically called my wife and I liars even after we had sat with him and given him the list, reviewed the list and his exact words were I will take care of thisI bought the car a month ago of which they had it 12 days when I picked it up they had completed 2 of the items on the list, Bobby then tried to say they could not do several of the othersBecause I was not happy he got Chris involved who was backing Bobby and then was sarcastic and when I questioned why they did not want to give me a loaner he kept saying we have spent 35 dollars a day previously which I had to defend and say they had my car for two weeks and did not fix all the issues after being disrespected and argued with he eventually agreed to give me a rental I picked up my car two days later it seems like all is good however I won't be surprised if the stain they had made on the leather seat while replacing the tint and then removed does not come back all in all they had my care for 14 days Those two unfortunately give used car sales men the reputation they haveI think the Anderson family should be concerned

kiwidog

Mar 15, 2016

Scott was a great help in our new car purchase. After we picked out our car, the financing, closing and delivery took very little time.

MissJillianBanks76

Mar 7, 2016

The wonderful people at Fred Anderson Nissan are second to none!! I am VERY satisfied with my car. I'm in the family now!! ?? Thabks Nathan Arrowood.

MissLucy

Mar 3, 2016

I had been looking for a new car for over a year. I am so happy with my Murano. Zach was very friendly and knowledgeable.

kinleysmom12

Mar 2, 2016

We visited Asheville NC; this past Saturday in the hopes of finding a new car for our family. We went to several dealerships before we came to Fred Anderson. We had test drove several cars as well before coming to this lot. Soon as we got there we were greeted and offered coffee. We told our Sales Rep what we were looking for and the first car he showed us was exactly what we were looking for and what our family needed. Needless to say we purchased and are the proud new owner of our Nissan Rogue. Will definitely be coming back to Fred Anderson Nissan for our next vehicle.

Samantha dyer

Mar 2, 2016

This dealership and it's team is amazing! Donald was excellent and I will be telling people who helped me out. Thank you for everything

Eeyoreplus4

Feb 29, 2016

I had a great purchasing experience at Anderson Nissan of Asheville. I arrive with my eye on a specific car, however, I did NOT tell the sales person which specific car I was looking at. I mention some color preferences, some options that I wanted, and a few vehicle styles I was interested in. The sales person, Devin Dzioba, took my information and told me he would be back with a vehicle to test drive. Out of the MANY cars available, he brought up the exact vehicle I wanted (right down to the VIN). After test driving, we discussed financing possibilities and Devin was very patient with us as my husband and I juggled numbers. My husband jokingly mentioned that the only thing missing there was donuts (something a dealer, he had dealt with in Florida, had). A short while later, my husband was presented with brownies!!! It made for a great laugh and seriously impressed us.We bought the car and then told Devin that he had picked the exact car I had been considering.While getting informed of all of our extended warranty options and coverages, we had the pleasure of working working with Michael Duncan. In addition to giving us lots of great information, he showed a lot of patience and professionalism as we decided what options best suited our needs.It was a great experience for me and I will definitely be recommending this dealership!

Kevin28786

Feb 25, 2016

This dealer makes deals. The terms were better than I expected, and I was treated well by everyone. Bob Miles was great. I highly recommend Anderson Nissan.

TOF

Feb 22, 2016

Lets face it nobody wants to go trade cars at a car dealership but these guys and girls make it as great an experience as is possible. Scott and Mark were very helpful in getting me the right car at the right payment amount. Zain in Finance got me in and out as fast as possible considering all of the documents that have to be signed today during a purchase or lease. The guys in the back quickly detailed my car and filled up the gas tank while I was waiting to finish in the Finance department.

Caferacercb750

Feb 16, 2016

By far the least hassle free car buying experience I've ever had. Very easy to deal with, Bobby found what I wanted and helped to get me in the price range I was hoping for. Will definitely recommend this place to friends or anyone looking for a new or used car.

Psd444

Feb 15, 2016

Knowledgeable sales staff helped us find exactly what we wanted. No pressure sales got us out of there feeling like we got a fair deal. 3 hours start to finish with very little delay in between steps. Would recommend to a friend even though I wouldn't recommend some of the current models dour to reliability (Altima and Titan).

Edjnkt

Feb 9, 2016

This was the best csr buying experience I have ever had! Everyone was very friendly and helpful and it was the quickest I have ever purchased a vehicle!!

Bob1952

Feb 8, 2016

Just bought a 2015 Juke from Fred Anderson Nissan for my wife. Worked with Sam Hartman to find the car we wanted and Sam made sure we were getting the right vehicle. Sam worked to get us the trade-in value we needed and got all of the paper work ready so that when we arrived at the dealership the next morning the "closing" went very smoothly. We worked with Chris Moore on the finance side of things and he explained our service and maintenance options very clearly and got us in and out in record time. This is the fourth Nissan I have purchased from Fred Anderson Nissan, and I have always felt that the purchase and following service visits have been excellent. I will continue to make Anderson Nissan my automobile partner in the future.

Chris&Staci Hyatt

Feb 4, 2016

Christopher Moore and Michael Greene are amazing! They made buying a car so easy! The dealership is nice and the staff is as well. You guys are the BEST! We LOVE our Maxima!!!

mtnblue1971

Feb 3, 2016

Wonderful experience. Very professional and friendly. Everyone treats you like you are family. I hope to stay a part of their family for years to come.

jbfarley3

Feb 2, 2016

We have been dealing with Fred Anderson Nissan of Asheville since 2012. We were extremely happy with our 2012 Maxima that when we were ready to purchase another new vehicle, we shopped around but ended up back at Fred Anderson. We spent alot of time going back and forth with Scott Lusby over the price and finally reached a deal that we were happy with on a 2015 Murano SL. Scott was very patient with us this the entire process. He and Sam took the time to show my wife the features of the vehicle and the financing was quickly approved and the paperwork processed in a timely manner. We highly recommend Fred Anderson of Asheville and ask for Scott or Sam, they will take care of you.

Bruno

Feb 1, 2016

Your product of the Rogue is excellent. Our salesman, Nick, pointed out the various electronic items that really sold us. The other members of the sales team were always polite, positive and helpful. We were not easy customers. Nick was so patient. I know we asked some of the same questions more than once, but he always answered them. We could have leased closer to home, but between Nick and the incentives od the Anderson dealership, we decided to do our leasing there.Dennis & Judy Berman

deblouis

Jan 29, 2016

I bought my first Nissan from Fred Anderson when the dealership was located in downtown Asheville, and after an unsatisfactory experience with another area Nissan dealer I have transferred my trade back to Anderson. They have been proactive in letting me know of a trade opportunity I mentioned being interested in many months ago, and went to great above-and-beyond lengths to meet my needs.

MrEarl

Jan 29, 2016

My wife and I were looking at a lot of different vehicles. When we walked into Fred Anderson Nissan, met Jeremy Greene, and drove the Juke, we were SOLD on the fantastic, friendly way we were treated. There was no pressure to buy and we are thrilled with our Juke, as well as our NISSAN FAMILY at Fred Anderson Nissan. If we ever buy a car again, it will be from Jeremy Greene at Fred Anderson Nissan.

tarachristensen1046

Jan 29, 2016

I have bought many cars in my day and never had a good experience until I stepped foot into Fred Anderson Nissan and and met Sam Hartman. He just felt "real" and had my best interest at heart. Together we found the perfect car that was safe for me and my little girl Roxie. I was texted him late at night on his personal cell phone asking him about different cars and he helped me out no matter what time it was. Chris Moore was very helpful and always had a genuine smile on his face when interacting with me. Michael was also very helpful not to mention he too is a huge Star Wars fan like me so that made signing all the paperwork a little faster. Love these men and all their help but Sam is my favorite. A true example of a gentleman.

Laurel

Jan 28, 2016

This was my second car I had bought from Nissan of Asheville, NC. Jeremy Greene went out of his way to explain any questions I had. I had went on line to look at cars and found one I thought was for me. Left a message and requested Jeremy Greene as the person I wanted to deal with and talk to. Within an hour he called me back. I ask about the car, he answered all my questions. I told him I would like to come the next day yo look at the car and test drive it. We set a time. He said he would have the car ready. When I got there he was standing outside in the cold waiting on me. He had already driven the car up front so it would be ready. My time was not waisted on waiting. All service was excellent. I got in and out as quick as possible and drove away in my new car. Thank you Jeremy Greene. I will be back for another one in the future. Hope your there.

Matt1221

Jan 27, 2016

I do not like the car buying process but this time just like last went flawless and was an excellent experience. Scoot understood this and had everything prepared prior to my arrival

Glambert

Jan 22, 2016

They really have your needs and wants as top priority. We went in looking to buy car but after talking with our sales guy (Nick Lindsay) we ended up leasing one and saving a ton of money! What sales place does that? GREAT place to do business!

Pathfinder

Jan 22, 2016

I was very happy with the experience I had at Anderson Nissan as I have always been since I've dealt with this company, I bought my first Nissan Pathfinder in 1995, then a Versa, then a Rogue,and now another Rogue, and if and when I need another car I will go back to Anderson Nissan, the people who work there are very courteous,a very helpful staff. Mary Ann Leavins was great

Daneluv

Jan 21, 2016

Excellent experience - Nick was very knowledgable and a pleasure to work with. Everyone was very friendly and all in all a very comfortable experience. I went back a few days later to learn more about my car and Nick was wonderful and patient as I learned to navigate the computer system??

isleonard

Jan 21, 2016

I appreciate the ease and simplicity that Fred Anderson offered me in the purchase of a new car this week. Answers were rapid and understandable. The entire staff was courteous, interested, and helpful. Thank, you, Fred Anderson, for developing this professional team.

new car person

Jan 19, 2016

Dealership over all a five star, all employees we came in contact with very nice. Sales' person (Sam Hartman) that sold the vehicle to us very nice straight to point and up front with all information. Would have liked to have gotten more for trade in but, win some and some you don't.

Torijobee

Jan 19, 2016

My husband and I just recently bought a 2016 Rogue from Scott. We had a great and friendly experience. I unfortunately ran over a small piece of metal the very first day I purchased the vehicle, but Scott was able to get my car in to be patched the very next day and even loaned my husband his vehicle to get to work. I hope we continue to have great experiences here!

Wicked Bliss

Jan 19, 2016

The staff are helpful and work with you to find a vehicle that fits your lifestyle. They take time to review your options and go above and beyond to help make your experience great.

Bobby

Jan 14, 2016

Very satisfied with the buying experience. We got there the salespeople were friendly and knowledgeable. The price was within reason and they've me a fair trade in

DUB_WRAP

Jan 12, 2016

Had a great first time experience here with my first vehicle this was my first stop for my second and was just as pleased as the first.

Carl

Jan 9, 2016

I knew I wanted a Nissan and had specific requirements. There were options on my current vehicle that I was not willing to give up. I compromised only on the color of the vehicle. I had to. The vehicle they had in stock was exactly what I wanted except for the color. I believe I might never have found a car as clean and well cared for as this one. The team of professionals was also quite impressive. I worked mostly with Donald, a sales professional. However, others, like Michael, stepped in to assist and speed up the process. They worked together like a well-oiled machine. The finance people worked to get me a great rate. The person handling the usual mountain of paperwork that is required to meet regulations was also friendly and knowledgeable. He had a sense of humor but remained professional and got the job done. Each step of the process was explained before it happened and I appreciated that very much. I would highly recommend this team and their product for purchasing your next vehicle.

bernie

Jan 8, 2016

Late last evening we drove home in our new 2016 Nissan Rogue SL with cayenne color. We compared the Rogue to a few other cars in the same class including the Mazda CX-5. Although we liked the look of the CX-3 and CX-5 more than the Rogue, there was an immediate recognition that the driveability of the Rogue was quite superior. Mark Filleman was our salesperson and we sure resonated with his low key information delivering and his honest approach. Mark, the manager, was good to deal with, too, and really didn't give us the good cop bad cop schtick. The business manager Zaine was efficient and quick with a nice personna to back it up. We rate our experience a 5 Star - thanks...Bernie & Sandy

JanetC

Jan 6, 2016

We came in thinking we wanted a presented Murano SL, but after speaking with Nathan, he suggested we'd look at the Pathfinders. They only had Platinums in the lot so he worked out a way for us to afford a brand new 2015 Pathfinder Platinum. We never dreamed of having such a nice vehicle and much less new! But Nathan listened to us and gave us options based on what we needed. We also got the VIP Family Plan for all maintenance. We are very happy with the service we received and with our brand new car! This is our 3rd vehicle from Anderson Nissan and we wouldn't go anywhere else!

Orange

Jan 6, 2016

I really enjoyed my experience at this dealership and I am glad I chose them. Looking forward to being their customer for a long time.

katyk

Jan 4, 2016

After driving only Nissans, I had my heart set on another Nissan. The care and service I received from Donald Dobbins at Fred Anderson was nothing but the best. He was able to get me into a slightly used 2015 Nissan that made me feel safe and certain I was getting the best deal possible. I highly recommend Mr. Dobbins to anyone who will come to me for recommendations on a sales person when searching for a car. I know the relationship has just begun with Mr. Dobbins and Fred Anderson Nissan and I look forward to the care my car (and I) will receive in the upcoming years. Thank you, again!!

Coachdix

Jan 2, 2016

I walked in with a price in mind for a brand new Nissan Maxima. The Anderson team worked with me to get the price I wanted to ensure I walked out with the exact car I was interested in. I was very pleased with the service and all of my questions were answered. Great experience!

Alayaa1982

Dec 28, 2015

I really appreciate the manner he went through the selling of the car to me. no doubt that I pick up the car from Anderson Nissan asheville

Happy truck driver

Dec 25, 2015

I started my search for my new truck before Thanksgiving. Devin helped me get information to compare features and price on new and used vehicles available. I found the exact vehicle I wanted, but needed time to arrange financing after seeing the numbers Nick shared with me. Devin contacted me several times with information about available trucks, but wasn't pushy when I said I wasn't ready. Just before Christmas I finally had time to explore financing options and emailed Devin before work to find out how soon they could get me the truck I wanted. They didn't have the exact truck on the lot but suggested some new and used alternatives. They realized I was shopping for a specific truck and tracked one down in TN. I picked it up the next day. Devin and Chris were courteous, informative and helpful and I walked out a bit later with a brand New truck for Christmas.

BobW

Dec 24, 2015

Jeremy was understanding as we worked our list of make and model possibilities down to the final two. We took three test drives with Jeremy and were happy to fine the color we wanted was the first 2016 Pathfinder to arrive at the dealership. Nick Tasios was quick and reasonable with pricing negotiations, including our trade-in value. Overall this was an excellent purchasing experience.

Bumblebee

Dec 24, 2015

I was taken care off from the moment I entered the dealership ,while I was waiting even other associates made sure I was comfortable and had everything I needed, they worked as a team supporting each other and working in my best interest. I am very impressed this is what customer service is supposed to be and I hope everyone will be greatly rewarded for their effort. Thanks to everyone and aspecially Sam Hartman for swing me through the whole process.

dr02

Dec 18, 2015

Great place, Good people, Easy to make my decision. Went to several different dealers, Looked at all the different brands, Came back to Fred Anderson

audrab123

Dec 8, 2015

Anderson Nissan was my first stop. I had a good idea of what was available in my price range. I drove three cars and bought one. I did not feel there was any reason to shop around. My deal was fair and met my needs. I have a beautiful CPO car which I love and great warranties to back it up.

sabrena

Dec 8, 2015

Very helpful in answering our questions, went for a nice test drive, listened to my needs in a vehicle and also my concerns over financing. Very easy to work with.

travelbug1

Dec 8, 2015

No pressure. Reggie was compassionate, knowledgeable, effective. Gave a wonderful tour of vehicle.Reversed terrible experience I had with dealership when purchased a vehicle several years ago. Difference in finance amazing! Had the previous guy been there I would not have purchased the Armada. My conversation and assurance from the GM was most helpful. I also appreciate the spirit of camaraderie I saw. Reggie is one of the newest employees and die a wonderful job. I am proud of Fred Anderson Nissan. Thank you.

honey

Dec 7, 2015

very friendly, gave good quality for the money. Mark was very helpful and did not push us hard he just asked if we liked the car and he came up with a good price would we consider buying. He did so we did.

EPOCH

Dec 2, 2015

Nothing but an excellent experience with sales specialist, Griffin Riffe. He knows his product extremely well and treats his customers with the same respect he treats his family. Work with him and you will not be disappointed!

Maggie01

Dec 2, 2015

Very professional, Devin was extremely educated on his products. The dealership was very comfortable and clean. Will use both the dealership and Devin Dzioba in the future.

NicksFamily

Dec 2, 2015

We were looking for an SUV with third row option for bigger family. Devin Dzioba was extremely knowledgeable with products offered by Nissan and was able to meet all of our wants/needs along with delivering a great price!

RW2

Dec 2, 2015

Never imagined buying a car online could be this easy. Jeremy is very helpful and extremely quick to respond to all my questions via emails. Ended up with a great car at a very good price. I wish all other car dealerships were this good.

harelyNjones

Nov 29, 2015

very good place had great deals and was super is easy to work with! im very happy with my new car! thanks guys for all your help

Cooby, 123

Nov 24, 2015

Purchased a 2015 Frontier. Nothing but positive things to say about the entire process and dealership. Donald Dobbins the sales rep did everything right. Upfront, no game playing, took care of the customer. It is evident why he is successful. Take care of the customer and everything else takes care of itself. I will definitely use again.

Nancy Best

Nov 24, 2015

Had an appt. 11/24/15 at 1:15pm. Got there early, 30 minutes. Waited till 3:15 pm ask Jennifer to check the statis of my vehicle. No reply. Went to desk to see what's up 2 1/2 hours later still sitting 10 feet where I left it. Decided to leave as people came and left and me still waiting. Then the car would not start. Not the battery. 3 battery packs to charge it....NOT the battery. Finally used car repairman started it. Left no oil change.....NO SERVICE. I GET MORE RESPECT AT JIFFY LUBE.

Steve Wyatt

Nov 24, 2015

Working with Scott on our purchase was a pleasure. He was very knowledgeable and very professional. His no pressure approach was refreshing in a car buying experience. I would recommend him and this dealership to anyone.

Juke

Nov 17, 2015

I'm fortunate that I didn't have to buy a new car, so I had plenty of time to shop around. I chose to buy from Anderson Nissan.

Rogue owner

Nov 14, 2015

Scott Lusby was excellent to work with, and everybody that I came in contact with at Fred Anderson Nissan in Asheville were very helpful and personable. I will recommend Scott and this company to anybody that I hear of that's looking for a new car.

Altimamom

Nov 10, 2015

I was thoroughly pleased with the purchase of my 2015 Altima. This was the second time I purchased a vehicle at Fred Anderson Nissan. The vehicle I chose fit well within my budget and provided all of the features I was looking for since having a newborn child.

Happy customer

Nov 7, 2015

Brought my car in for a routine service visit and mentioned to Jon that I was going to look at some SUVs with my wife. He asked if I wanted a rep to answer questions and I said I wasn't sure how serious we were about looking. He told me he understood and gave us Sam's name in case we had questions. We looked at a Rogue and had some questions. Sam answered them all, we took a test drive, and ended up purchasing the Rogue that morning! We greatly appreciated both Jon and Sam's help, they were great!

NCcarbuyer

Nov 7, 2015

Devin Dzioba and Mark Clampitt provided us with the best Value in a new vehicle buying experience. They exemplify these 3 characteristics:1. VALUE.2. PROFESSIONALISM.3. QUALITY.Those are all features that anyone buying a new or used vehicle wants. And this dealership has it. From the second we drove onto their lot, we were promptly greeted and made to feel welcome and appreciated. The DEAL was outstanding. Hard for any other dealer to beat in and out of state. Great trade-in value; better than anyone else, for our existing vehicle. And the QUALITY of the components and materials and systems on the new NIssan Frontier we just bought are outstanding. We price-shopped and feature-shopped Toyota Tacoma, GMC Canyon, Ford F150, before settling on the Nissan Frontier. Sure, you can spend an arm and a leg on giant trucks (at other dealerships) that cost more than your house and that you're never going to be able to park in any urban environment, but if you're really looking for a quality mid-sized truck, the Frontier might be something for you to consider. And Devin and Mark at Asheville Nissan can help you find what works best for you.

Reluctant Buyer

Nov 2, 2015

I don't like car shopping. When I say I don't like car shopping I mean I REALLY don't like car shopping. The back and forth drives me crazy. I told Mark this ahead of time and he made the process as painless as possible for me. I really appreciate the time he spent making me comfortable and making sure I got the best car for me.

TDCM1tdcm

Nov 2, 2015

When I got to the dealership Sam helped me find a car and take it off the lot that day. I really enjoyed everyone that i meet there and also everyone was so nice. I will be sending family and friends to this dealership!!! :)

Ed

Oct 30, 2015

They had exactly what I was looking for and they were very pleasant to deal with. I dealt with Michael Greene and Nathan Arrowood. They put no pressure on me and they made sure I was happy. I drove 65 miles to buy this vehicle and I would recommend them to anybody.

sable

Oct 30, 2015

Here is an honest customer review from a customer who didn't even end up buying a car from them. Over the last month or two, I have been searching for that perfect vehicle. I have looked at a ton of options and have had Fred Anderson quote me on a couple different vehicles. They also gave me a fantastic first quote price. I opted to go a different route altogether in the end by throughout the process Fred Anderson never waivered, never gave me a hard time and always treated me as a top tier customer. I wish I could have ended up purchasing from them but sometimes the dice just don't come out that way. They will however continue to be one of my first stops every time I am on the hunt. (lucky for them, I average about 2 purchases a year, I've got a problem! LOL)Ask for Brian Warren and he'll treat you right and go the extra nine yards for you no matter how often you change your mind!!!

chevy guy

Oct 22, 2015

ALL EMPLOYEES WERE VERY HELPFUL IN ALL AREAS TO COMPLETE THE TRANSACTION.I WAS HAPPY THAT THEY WORKED WITH ME TO COME UP WITH THE PRICE I WAS ABLE TO AGREE ON. MY SALESMEN WAS OUTSTANDING.THANK YOU,JOHN OSBORN/JUDY WOOD

wtstack99

Oct 21, 2015

I actually enjoyed my transaction with this dealership. Bobby Michales was so easy to work with. It was not a high-pressured sales pitch. The crew worked diligently to make my experience a great one. I will definitely return to this dealership if I trade again.

DaveAltimaDriver

Oct 18, 2015

Bought an Altima in 2011 and came back, traded and bought my new one here this week. Exceptional experience all around. Sam Hartman in sales was a kind gentleman and truly a class act. Years of Sales Manager experience in high end Mercedes dealerships in NY and FL make him an easy, seasoned professional. No smarmy sales tactics...just straight dealing, and they cut me a stellar deal on a wonderful new car (great price, full incentives/rebates and full payoff on my trade). The F&I manager and sales manager were also straight shooters. Sure, everyone tries to up sell you on warranties, coatings, service plans, etc. but they ease off graciously if you kindly tell them no. Nothing like the high pressure tactics at other dealerships I've visited. Followup has been friendly but not overbearing.I have been servicing my Altima here all along, and will continue to do so with my new car. I like the "Family Plan" savings. Always found the service department accommodating and friendly. Not sure why the other reviews are so negative. Oh well...I give these guys top marks all around.Call Sam Hartman - he'll work you a good deal. Sam Hartman, Sales ConsultantFred Anderson Nissan of Asheville(828) 421-3408shartmanatanderson-auto.c

aarondillingham

Oct 15, 2015

Went in looking for a used car however they couldn't get me approved for a used car however they did get me approved for a new car!

Marty M

Oct 12, 2015

On 5/27/15 my 75 year old mother Pat Justice wanted to buy a new car for herself, not completely new, but new to her. I, her son told her to go see the 2012 Nissan Sentra that Fred Anderson had just put on their website, since that was what she was looking for and their TV ads showed them to be a good dealership. After buying the car and paying too much for the (administration fee)or doc fee as everyone else calls it, and seeing that they had not washed or vacuumed it out before she bought it, I just discounted as an oversight. Then when she called me to complain about the lack of power going uphill from a stop , and being afraid she would be run over. I went to check it myself, and after driving it I told her it seemed not to have enough power and that the brakes felt funny, and told her to call the dealership. She took it to Fred Anderson on 6/3/15 and was told nothing was wrong with the power but it needed a brake job. They turned the brake rotors, did not replace the pads, and did a 4 wheel alignment, and a full checkup including the battery, all costing her $252.09. All of which should have been done before selling the car to the public. And just a side note to all, don't let them tell you that you need a 4 wheel alignment on a front wheel drive car, it's a lie and not possible, (2 wheel alignment only possible, and should be cheaper, and not to replace brake pads during a brake job is shameful). Then on 7/23/15 she called me again with a dead battery and no way to get to work. So I closed my business and took her a new battery to replace the one checked by Fred Anderson, which showed only 59 amps, costing me over $112.00 and an hour of lost business. I would hate to think that they do this kind of service to all of their elderly customers. I guess you have to be one of their family members to get the family plan. I don't recommend Fred Anderson Nissan or any Nissan products to anyone.

sam2002

Oct 12, 2015

Scott was very helpful and very professional. Will recommend this dealership and Scott to all my friends and family. I will be a forever client of Fred Anderson.

Bear-2804

Oct 7, 2015

Great people, smooth transaction. Will send lots of people here, they treat you like family, quality and large selection, you don't feel like you are being pushed to purchase

eric

Oct 4, 2015

Devin S Dzioba got me an awesome brand new car with awesome car payments and nothing down just a trade in. No hassle just the best service in town friendly staff. I have never bought a new car before but this was definitely the best experience. Paper work only took about 2 hrs and I was in and out. Thank you Fred Anderson for providing Excellent Service.

The Cherokees

Oct 3, 2015

Our Sales Representative and Management were very courteous, helpful, and treated us with respect.When we first drove into the parking lot (It was raining) there were New Car Salesmen standing outside the New Vehicle Bldg. We got out of the car and the Salesmen all went into the Bldg.; however, we walked down to the pre-owned building and right away Donald Dobbins came out, greeted us, helped us look at several pre-owned vehicles and then took us to the New Vehicle Lot and assisted us in buying a new vehicle. Job-Well-Done, Mr. Dobbins!

Tim

Oct 3, 2015

It was the easiest car purchase I have ever had. Negotiations were simple and to the point. We did not waste either of our time with continually back and forth arbitration. They were the lowest price in the beginning and dropped even lower when asked to do so.

jhaak

Oct 1, 2015

Zach was very informative and responsive in helping me get behind the wheel of a new Leaf. He was straight forward and not pushy at all. He even helped me when I had a request after the sale was complete. I would not hesitate to recommend him to anyone hoping for a great car buying experience. The rest of the team was great as well.

Audrey19

Sep 27, 2015

Everyone was Awesome and very friendly. I will buy my next car from them. Sam was the best couldn't ask for a better car salesman :))

Melissaleigh

Sep 26, 2015

I was not expecting to buy a car, but due to an accident i had about a week to make a major life decision. Nick helped me find the right car, at the right price and worked with my time frame. I love my Versa note and the dealership offers great upkeep options.

padraigin

Sep 23, 2015

I was very happy with my recent purchase and the way I was treated. Very professional and caring staff. Went above and beyond to make sure I was happy with my purchase.

KJUSTICE

Sep 22, 2015

I WOULD LIKE TO SAY THAT EVERYONE WE MET AT ANDERSON NISSAN IN ASHEVILLE WERE SUPER NICE AND HELPFUL TO US. WHAT A GREAT TEAM

Wally

Sep 20, 2015

Stepped out of my car and was promptly met by my saleman. Before I left, I had purchased the car that I wanted. Our Sales Associate was very thorough in explaining all of the features in my new car. It was a quick, informative and easy process.

Beverly 123

Sep 19, 2015

Excellent service! The sales associate was friendly and very informative. At the end of our purchase he went over all the features in the vehicle methodically.

Gary and Susan

Sep 16, 2015

We bought a 2015 Nissan Rogue. This was our third car we have purchased from Bobby Michaels and are very pleased and love our new crossover. Bobby is an awesome salesman, found just the right vehicle and the right place. He puts his customers first.

Mountain Man

Sep 16, 2015

Our visit was amazing and wonderful. Caring people with compassion and integrity. Would highly recommend to anyone looking for a new car.They were very accommodating to me and my mother and held the highest respect for us. They stayed past business hours to make sure we were taken care of.

hawktotem

Sep 10, 2015

Great experience. My salesperson, Sam Hartman, was very attentive to our needs, and went above and beyond to ensure that we were happy, and cared for. Would recommend to anyone looking to buy a car.

Pam Spencer

Sep 10, 2015

Friendly atmosphere; everyone was smiling and eager to assist, with no pressure at any point in our visit. Zach was very knowledgeable, easygoing, professional, and even came in on his day off to help us out! We were initially looking only to test drive and compare, but were so impressed with every aspect of our experience that we drove away in a brand new car! Can't recommend Zach, Mark, Chris, and all the other helpful friendly folks at Fred Anderson Nissan enough!

Teacher24

Sep 9, 2015

From the moment I stepped into this dealership, I really felt like the word "family" definitely applied. Even my grandmother knew about their "family plan" so they do a wonderful job of advertising and bringing people in. My mom had decided to buy a new car a month prior and was already very happy with her new Nissan, so I couldn't wait to look around! Unlike other car dealerships, I didn't feel overwhelmed, I didn't feel like I was being "wheeled and dealed" and that's what made it great! I met Michael Greene, and told him exactly what I was looking for, and he delivered 100%. I told him the kind of car I wanted, the types of deals I knew about, and what was important to me, and he listened very much! The first car he showed me was the one I ended up driving off the lot, and it was happy 100%! He explained everything so well, he took the time to answer any of my questions, and he really made it easy to deal with. I didn't feel overwhelmed (more than I already was buying a car), and I felt like he really had my best interest at heart! He showed me how to work everything, was encouraging about the whole process, and made it a seamless experience! When I dealt with Zain for my financing, he made signing 1000 pieces of paperwork manageable, and not overwhelming. He made things very easy to deal with and easy to work with! Even though that room and the paperwork can seem daunting, he worked with me from the moment he shook my hand, and he eased any and all of my concerns.Overall I would recommend this dealership 100%, and if you get Michael then you will have an awesome experience! I'm very happy with my decision!

JandA

Sep 3, 2015

Donald was very knowledgeable and helpful with our car buying decision. He took the time to explain things to us about the Nissan brand and the way Anderson Nissan takes care of their customers. Chris in financing was great as well.Thanks for a wonderful experience!

Mistygbingham

Sep 2, 2015

If I could give you 10 stars I would. It was a Awesome experience and I will tell all my friends and family. You're #1 in my eyes.

Asheville Anne

Aug 31, 2015

Great inventory, helpful low-pressure sales, gorgeous service department and waiting lounge with hi-def TV and refreshments, probably the most pleasant car buying experience I've ever had, and I've had a lot.

CLDH

Aug 30, 2015

They made it very easy to understand everything about the new car. Scott took the extra time to pair my phone with the car and arranged to have floor mats ordered for me. It was a very stress free experience.

new leaf

Aug 29, 2015

Very friendly service. Sales person was very knowledgeable about product and very helpful. Made the process easy and was able to get me information that I needed to know to make a decision.

Accountant68

Aug 27, 2015

Easy to deal with and friendly --- was willing to work with my requests and showed interest in making sure that I was pleased with the sale.

Byron

Aug 24, 2015

Sam Hartman is a excellent salesman and a great guy. He helped me buy the right car. Good dealership and good staff. I was surprised at how good the Nissan's are. I know I made the right choice!

elmerfudd

Aug 22, 2015

Our salesman, Chris Silver, was very friendly, thorough and professional in helping us find the certified used Frontier we purchased. His sales presentation was informative and courteous. His manager was helpful and courteous in completing the deal and the business manager was very efficient and courteous completing the paperwork. It was a good experience overall.

Levi james 22

Aug 22, 2015

I had a great experience with a vary professional sales team made me feel at home I would come back. Thanks so much Fred Anderson Nissan for a great bying experience.

takochrj1

Aug 21, 2015

Our salesman Sam Hartman was so informative on the Rogue. Our experience from the minute we arrived was nothing more than Awesome. Sam explained everything on the car to us so that we had no questions about the operation of the vehicle. We would gladly recommend Fred Anderson Nissan as well as definitely recommend our salesman Sam Hartman.

Greg

Aug 19, 2015

We were impressed with Michael's understanding of the cars features. The experience with Michael and the Finance Team was direct and two the point.

Mark sales rep

Aug 18, 2015

Mark was great to work with,he listened to our need's and like's about the Altima,and completely explained the car from top to bottom inside and out. We were impressed with his knowledge and honesty. We would without hesitation suggest Mark to anyone we know looking for a car.

Gratefulvet

Aug 15, 2015

This is our third Nissan Purchase from Anderson Nissan. Sales Rep Mark Filleman helped us find the right car at the right price. It could not have been more pleasant. He really did go the extra mile. Have to appreciate the terrific trade-in price we got as well.

C Rhodes

Aug 14, 2015

I was more than satisfied with my truck buying experience. These folks worked a deal for me with the end result being a very affordable monthly payment. I love my new truck!

sweetpea16

Aug 14, 2015

Sam was very helpful and kind and not pushy.He knew exactly what he was doing.we werent there for a long time. I really trusted Sam and he is a great slaes man

DS McAuliffe

Aug 12, 2015

I was pleased with the selection offered and the rigorous screening of the cars on the lot. I was looking for a low mileage, one owner used car and found exactly what I was looking for in a very short time. Our sales consultant, Sam, was well informed, polite and warm, was a very good listener and took me straight to the car which met my criteria which we purchased. The service department and service options were also very impressive. We are extremely pleased with our purchase and would recommend Anderson Nissan.

kalln2013

Jul 29, 2015

Everyone at Anderson Nissan was so friendly and helpful. They worked so hard to help me get the car I love so much. Even thought I was upside down in my trade, they did everything they could to help make my payments affordable. Mark Filleman was great! He sold me on the Maxima in a matter of minutes. He was very knowledgeable about the car and made sure I knew about and how to work every nook-n-crany of the car. Chris Moore was also very friendly and helpful during the most nerve racking part for me. Signing the dotted line. I feel like I can truly trust everyone from Anderson Nissan to help me and keep my best interest in mind. This was my second purchase from Anderson Nissan and when the time comes to get another car I will definitely go back.

mpl261

Jul 29, 2015

For most of us, buying a car is a difficult experience, Anderson Nissan made this as painless as possible. I found the car and price I liked on the internet and notified them that I wanted to test drive it. I received a phone call very soon after and was able to set up an appointment for the drive. Mr. Greene had the car ready and waiting for me. I decided to buy it and the whole experience from test drive to my driving off the lot in my new car took less than 2 hours which was a record for me. Mr. Greene explained everything in the car to me and helped me set up the Bluetooth with my phone. I would definitely go back this dealership. Mr. Rigby in finance was very helpful and didn't push any special packages on me. I left with my new car happy and not feeling that I had been taken advantage of.

lionart63

Jul 28, 2015

From start to finish of purchasing our car it was very relaxing and not as stressful. We enjoyed the kindness of the staff (Mr.Hartman) and how he stayed with us throughout the whole deal. He explained the car and it's function well . I have dealt with other dealerships in the past and I must say that Nissan is number one for service and quality.There's one thing I did notice,which would be a great compliment to the dealership would be great to see women sales person available.

HALHUNTER2221`

Jul 25, 2015

MARK FILLERMAN WAS VERY HELPFUL WITH CAR COTROLS I DONT WANT TO DO A 25 WORD MINIMUM, BUT THANKS FOR ASKING ME TO DO THIS. IS THAT 25?

Scottymac

Jul 20, 2015

This dealership is by far the most professional and courteous group of people I've ever dealt with when buying a vehicle. Mark Filliman is an excellent salesperson; knowledgeable about the product and a true gentleman. Nick was great to work with on the final sales price and Zain did the financing and gap coverage for us efficiently!Great experience! Would recommend this dealership to anyone!

Shawn1

Jul 17, 2015

I will never buy a car from this dealer again. They stated when my wife and I bought our Nissan Quest that the Family Plan was the way to go. Since purchasing our van we have had to have the brakes replaced on the rear at a cost of almost $300. I tried to have them replaced else ware but was told by Fred Anderson if I do so the warranty will be voided. We needed tires so when checking prices Fred Anderson told me they would not recommend a certain tire however that is the exact same tire they put on the car at Nissan. We bought tires at Discount Tire and received free rotation for life of tire. When we went in for a "FREE" oil change the Nissan service department said I still have to pay Fred Anderson to rotate the tires. They charged me $25 for tire rotation but, DID NOT rotate the tires I marked them before going in for service and they are in the same place as before I got there. This tells me the oil change is not free I pay for it every time with tire rotation that probably never get's done! I am disgusted with the attitude the service tech. gave my wife when she questioned the tire rotation fee on her receipt. The service department at Brevard Rd. in Asheville is very unprofessional and rude! I will never purchase another Nissan at Fred Anderson again and I will make sure everyone I know understands what they are in for when purchasing one there as well.

Angie Whiteside

Jul 14, 2015

Mark Filliman was great. He explained the car in great detail and did not do heavy pressure selling. He let us make the decision that was best for our family. Highly recommend.

Ardath 744

Jul 14, 2015

Scott had a wonderful personality and was very considerate of all our needs. He went above and beyond to make sure we were happy with our purchase. He was GREAT in every way including follow up after sale.

jess1234

Jul 3, 2015

Nick Tasios and Bobbie made the purchase of my vehicle comfortable and easy. The entire staff is friendly and helpful; I would highly recommend Fred Anderson Nissan of Asheville.

pg28779

Jun 11, 2015

Reggie and Zach were awesome! We had an excellent experience and left with a brand new Nissan Altima. Everything from the first phone call to the last paperwork was smooth and seamless. This is the 2nd car I have bought from Anderson and I have been impressed both times.

Dean

Jun 10, 2015

Sam and Chris were some of the nicest people I have ever met. No pressure on selling. They made my buying experience easy and enjoyable. I'm so glad I went to Anderson Nissan to buy my New Nissan Frontier. They also gave me a great deal.

Bobbie Pitts

Jun 6, 2015

I was just thinking in the future of trading so I went to the dealers website to get an idea of the trade in value of 2 cars. Scott called me and we just started talking over what I was interested in and he went to work. It was the end of the month on Monday and he needed me to buy for the incentives he quoted to kick but I was sick with a summer cold and just didn't feel like going in. He got all the paperwork together and came to the house to get signed. My car was a special order so when it came in 2 days later he delivered it, went through all the feature, and was quite a hero in my book. Thanks for the excellent work Scott.

Bruceandbonnie

Jun 1, 2015

Smooth purchase! NO pressure. Full explanation of vehicle features. Have already recommended this dealership to others. Looking forward to any future dealings with this dealership. Have not used the service department yet, but during the tour everyone seemed very professional.

Carder

Jun 1, 2015

Sam Hartman helped us consider various options and provided the opportunity to think about what we wanted to do without pressure. A very positive car buying experience. Sam was knowledgeable and took the time to understand our needs.

travel on

May 28, 2015

Mark was very friendly and no pressure. WE brought our old car in for a oil change and talked to Mark about miles on our car.

Lar

May 26, 2015

The 2015 Nissan Altima I just purchased was the second Altima that I have purchased from Fred Anderson Dealership. Mr. Sam Hartman took my interests to heart and was patient with my constant questions and wanting to see car after car. I really had no intention of trading up, but I can tell you in all honesty, I am glad I did. Thank you Sam, I will keep you in mind when others I know are looking for a car. I've always had quick service and honest service on my cars when I take it to be serviced. The dealership is clean, attractive and the people are very friendly.

Carguyed1

May 18, 2015

Sam was our sales associate. He was knowledgeable, friendly and went far beyond the call of duty to ensure our experience was a pleasurable one

Clay and Allyssa

May 8, 2015

I recently decided to purchase a new mid-sized SUV after 10 years of driving a Nissan Sentra with a 19-year old Pathfinder as my "Lowe's trip" vehicle. I looked at several options from several dealers in the area. I narrowed my wish list down to my top four vehicles, including a used 2014 Nissan Rogue. I planned to write a check for the car rather than financing and had an exact amount of money to spend. With that in mind, since I had purchased two previous vehicles from Anderson Nissan, I decided to give them the first opportunity to win my business. I also liked the idea of the dealership's "Family Plan" which extends the manufacture's Powertrain warranty to a lifetime warranty. That was important to me because I do keep cars for a long period of time.My salesman, Donald Dobbins, was extremely helpful in exploring all the options, including some that I had not previously considered. He was not high pressure. He did not make a lot of false promises. He was knowledgeable about the vehicle and, when he did not know something, he found out the correct information without just throwing out some answer hoping I wouldn't know the difference. He showed me some newer vehicles that I may not have considered because of the price range and said he'd do his best to get them where I needed to be.I asked Mr. Dobbins to get me a bottom line price on both the used 2014 Rogue with AWD and the new 2015 Rogue with FWD, both with the latest body style. The two vehicles ended up being within about $15.00 of each other in price after trade-ins and I ultimately chose the 2015 FWD Rogue. The entire staff was extremely friendly and professional. Mr. Dobbins went over the paperwork with me and introduced me to the service department and the business department. I was made to feel comfortable and at ease the entire time. I traded in both my 2006 Sentra and my 1997 Pathfinder so there was a bit of paperwork involved. However, I was lead through that as quickly as possible while still being fully informed of what each document entailed. All-in-all, I was in and out of the dealership in right at 3 hours. That included driving three vehicles, making the deal, having the old vehicles appraised, and completing the paperwork. The 2015 Rogue was in pristine condition when I took delivery. The paperwork was presented in a manner which would aid me in having insurance transferred and necessary documents easy to find in the event of a traffic stop, etc.I was extremely pleased with the entire process and the staff. Donald Dobbins oversaw the complete process, made introductions as needed, was helpful, did not rush me into a purchase, did not pressure me into a purchase, and was patient with questions. I would highly recommend Mr. Dobbins and Anderson Nissan for future purchasers.

Jermey

May 1, 2015

My experience at Fred Anderson Nissan was the best car buying experience I've ever had. My sales associate Michael Green was Willing to do anything that We needed and do anything to get us into a brand-new vehicle. The atmosphere at the Nissan dealership was great everybody was very friendly and did everything in their power to help us. I would recommend this dealership to anyone for the great experience in which I had. Other dealerships was looking for a sale and my sales associate Michael Green trade me just as If I was family.

volpack4

May 1, 2015

We bought our second Nissan from Fred Anderson based on our first experience. The sales staff is helpful, the sales manager and actual loan process was quick and informative, and the after sales service has been excellent so far.

granny

Apr 27, 2015

Excellent care to the very end of sale, and after I drove off the lot Scott made sure every thing was right.Excellent care. This is my third Nissan Rogue and each time they are even better than the first one.Thanks Scott Lusby.

rustanj

Apr 27, 2015

Sam was very helpful and answered all questions. The sales experience did not take all day like I have experienced in the past. We got the car we wanted and the price we wanted.

1st since '77

Apr 22, 2015

Our experience at Anderson Nissan in Asheville was exceptional. The salesman was informative, courteous, very helpful and never pushy. We were allowed time to test drive as well as time to sit in the car we bought to discuss our options. We found the dealership to be professional and inviting. Although we never felt hurried during the whole process they worked efficiently and quickly to get us on our way once we made our decision. We would recommend this dealership to others.

new car buyer

Apr 19, 2015

I was making the third new car purchase of my life; I drove my last two cars for over 16 and so far over 15 years respectively. I do a lot of research beforehand for vehicles which are reliable. At this late stage in my life, I wanted to be more environmentally conscious and wanted a EV, although I was still a little wary about them since they are relatively new in their stage of development. However, I decided to buy this year since I wasn't sure that the $7500 tax credit would be available next year. The Nissan Leaf was more highly rated than others in my lower budget range, so I decided to look at them and was impressed with the roominess and the ride. I have to say that Nathan Arrowood, who is one of the Leaf specialists, was very helpful and is an exceptionally nice person; I felt very good about working with him.

tiffanymillsaps88

Apr 16, 2015

Thank you Scott Lusby and Fred Anderson Nissan team, for such a great buying experience! I came in with a trade in that was upside down and you all worked with me to get back on the right track with a new 2015 Nissan Altima! Also, would like to thank the financing team for the hard work getting a great interest rate for me and the extra warranties I needed! (Gap insurance and Zurich)I plan on keeping this car for the long haul, but I will be recommending this dealership to everyone that I see!! Thanks again!

KC3414

Apr 2, 2015

I just have to say, the exceptional people that work for Fred Anderson Nissan are outstanding...sincerely want to thank Scott Lusby for his exceptional work in getting me my new car, I would definitely recommend this dealership for anyone purchasing a new/used vehicle.sincerely Virginia Chandler

Linda

Mar 30, 2015

I will have to say everyone at Fred Anderson Nissan was very helpful, courteous and friendly.Thanks so much Nathan Arrowood forall your help. I will recommend this dealership to everyone.

liza

Mar 22, 2015

He took great care of me I recommend him to everyone. He is a great guy and employee he makes sure u are satisfied before u leave and u r happy with your purchase

Dang.mills

Mar 3, 2015

I pulled up they had a car waiting asked me If I liked it I asked you can get me in that well long story short I pulled off in my very first new car they made it hard not to go back when I start looking again great people friendly I would tell anyone to go buy a car their

manualseat

Feb 27, 2015

Salesman Bill Erikson very courteous and professional. Everyone we met was friendly. The time of the sales was a little long but the salesman kept us occupied.

Susan

Feb 18, 2015

Great place to buy! Stopped by to look at car we found on internet and purchased. Bill took care of us. I will definitely buy from him again!!!

Anthony

Feb 10, 2015

My wife and I purchased one car and leased a second. Bob Miles made the decision very easy and he was "No Pressure" Thanks Bob!

Davidstyles

Jan 28, 2015

Bob miles worked very hard to get me in the vehicle that I purchased.it wasn't the vehicle that I was looking at.i ended up getting a vehicle that I didn't think I could afford,but one that I liked much better.

Dealership review

Jan 5, 2015

Bobby Michales was very professional as he showed us the vehicles that he felt met our needs and had the features we were looking for. We were very satisfied with our final selection. He answered all of our questions and made our purchase a most desirable experience.

Cotton

Dec 27, 2014

I would rate Anderson Nissan a zero if I had that option. My fiance and I visited the dealership on October 30 of 2014. The salesman, Donald Dobbins, seemed to be a kind and decent person but he should have gotten us a sales manager that would deal with us in a fair and professional manner. The sales manager we were assigned to seemed to be in love with himself and more than a little rude. He made promises he did not keep. He was not only rude but belittling. I cannot remember his name, I guess I have blotted out as much as I possibly can of the ordeal. I asked the sales manager if he would negotiate on the $570.00 dock fee of the vehicle and he said: "We have made an agreement with the Salvation Army in this town and we have promised them we will not do CHARITY WORK if they will not sell cars". I can see no reason at all why the sales manager would make such a rude and belittling statement. The sales manager said we had to take the 100,000 mile dealer protection plan/service contract and said it was $2,000 dollars. The sales manager also said we were getting a great deal on the dealer protecton plan because it was normally $3,000. The sales manager said there was no negotiations on the dealer protection plan and said everyone that bought a car from Anderson Nissan had to purchase the service plan. My finance bought the car in spite of me telling her that these people, in my opinion, are scam artists and rude and belittling ones at that. She paid $39,000 for a 370Z. We complained to the district manager because she was told she had to get the dealer protection plan. I later checked back with Anderson Nissan and found out that the dealer protection plan/service plan that we had been forced to get had mysteriously been cancelled but we did not receive one penny of the $2,000 back, A few polite words I feel are more than appropiate for the sales manager are "crook", scam artist and unprofessional. It is also my opinion that he is in the wrong profession. I detest dealing with a cheater/liar and I feel my fiance was both cheated and lied to. So I will give this warning to others about Anderson Nissan: "BEWARE and be more than cautious of Anderson Nissan!" If you are thinking about purchasing a Nissan then I would suggest bypassing Anderson Nissan and selectiing another and hopefully more professional dealership. If all Nissan Dealerships are of this low caliber then I would simply choose to buy another name brand car. Maybe this rude and in my humble opinion "untrustworthy" dealership will politely and quietely go out of business because of lack of business.PS: I talked with Rob Smith at the dealership and asked for the name of the sales manager that we dealt with. He said he was not allowed to give out that information. So, it appears that we are still getting the "run around".

lonerider2

Dec 2, 2014

This will be my 1st experience driving a Nissan, my buying experience with Bob Miles and the rest of the sales people went very well.My Versa Note SR is new so can't report on mileage but I do like the way it drives.

awelch22

Nov 25, 2014

I worked with Zach Hurst who was a new salesman and he was fantastic. All the guys were from the sales people to the finance guys! I bought two cars - one for myself and one for my son and we couldn't be happier! I will recommend you to everyone! :)

prettybluerogue

Nov 17, 2014

We had a great experience with this dealer ship. Very professional and friendly people. We especially love the life time warranty. We would definately recommend it to our friends and family.

Parker269

Nov 14, 2014

Brought my pathfinder in for airbag recall. I was told when I made appt it would take 1.5 to 2 hours. Still sitting 3.5 hours later. Guess my time is not important. Had to call a friend to pick up my child from school. This is why dealerships are terrible!!! Will never buy anything that I have to use this service dept again.

becsvversa15

Nov 6, 2014

I have had two very used cars, I am only 24. This is first new car !!! A 2015 Nissan Versa SV!!!Can you believe it ? I din't think that I could get a new car and Bob Miles and Mark Clampitt really helped me and my mom figure stuff out. And no my mom did not even have to cosign !!!! Thank you so much for everything. Bob, you are awesome!!!! Rebekah King

JLEVINE876

Oct 26, 2014

A REAL PLEASURE TO DO BUSINESS WITH. THEIR PROFESSIONALISM AND COURTEOUS SERVICE IS A RARETY IN THIS DAY AND AGE. THIS IS THE SECOND CAR I PURCHASED FROM ANDERSON NISSAN

johncraig3

Oct 26, 2014

Excellent Sales Experience With Nathan Arrowood along with Mark Clampitt & Chris Moore with the Finance Team during the purchase of our 1st ever Nissan. We got a 2015 Nissan Altima SL / Gun Metal with Black Leather! Sweet!

L.Strother

Oct 17, 2014

Loved the fact that my salesperson was prepared on my arrival with vehicles that fit in my range, for size, prize and interest. He offered a deal I couldn't refuse with the existing warranty and family plan warranty. Gave me a fair amount on my trade in, which is what I was most worried about, but Anderson Nissan, was pleasant and easy to work with, looking forward to many years of service and more cars with this dealership. Wish I had worked with them sooner, I love my Rouge, all my friends and family are jealous of my vehicle and the deal I got with it!

bmggilbert1

Oct 13, 2014

Anderson Nissan exceeded my expectations of buying a new car. It was a few hours from internet inquiry to an actual phone call. Thanks for making this an enjoyable event.

Breckch1

Oct 1, 2014

Michael Greene contacted us, found the vehicle we wanted (2014 370Z Roadster Covertible with automatic transmission, black cherrry color, GPS and Home LInk), had it delivered to the Ashville dealership and closed the deal in less than 5 days. Good Job Mike. Thanks for your help and professionalism.Hedy and Charles Breckenridge

Glockman40

Sep 13, 2014

Bob Miles is a great salesman. He was very patient and knowledgeable on the vehicles I tested. Thanks Bob for selling me the new 2015 Rogue. The vehicle is beyond my expectations.

zcmom

Aug 26, 2014

Mark Filleman was VERY helpful through the whole process of purchasing a 2014 Murano. Everyone at Anderson Nissan was very pleasant, but Mark is a "Go the extra mile" type of person. I would definitely recommend Mark and Anderson Nissan for your car needs.

scrapman9

Aug 22, 2014

Donald was very helpful and knowledgeable and kept in touch before I came to the dealership. Would buy a Pathfinder again from him and Anderson Nissan

dan.friberg.94

Jul 22, 2014

I had to trade a 6mo. old car in for a truck ,the dealer I got the car from would not give me a good deal so I looked and found Anderson Nissan .I didn't have time to spend at dealerships . I called and got Zane ,told him what I wanted ,a Frontier 4x4 crew cab with all the goodies . I went in talked a deal ,took a truck home to test drive but it didn't have all I wanted ,took it back ,and told Zane ,he found the truck at another dealer but it would cost more . As we talked a car carrier came in with a truck like I wanted on it . Came back the next day and picked it up . Everything about the deal was great and Zane and everyone at Anderson was great to me from Chris in finance to all in the service dept who helped me. I have nothing but good to say about Fred Anderson Nissan in Asheville N.C.

lzcait

Jul 17, 2014

Talked with Billy McGuire and set up an appointment to look at the Pathfinder I wanted. He had the inventory ready and had done his research before we arrived on what was available. There was ZERO hassle, no back and forth. And I drove out with the car I wanted that night. Could not ask for more, love the vehicle, loved my experience. Thanks!

R Law

Jul 10, 2014

I was in search of an AWD vehicle. I called Anderson Nissan in Asheville and spoke to a salesman named Bob Miles. I explained to him exactly what I was looking for. The following day I received a phone call from Mark explaining to me what an awesome deal he had worked out for me. Not only did I get an awesome deal but I got a Brand New 2014 Nissan Rogue AWD. What I liked the best was that there were no hidden fees or no hassle in purchasing the vehicle. Everything I was told during my phone call conversation was exactly what happened when I got to the dealership. The finance process was very quick and smooth. I was in and out of there in 2 hours. I was extremely impressed and satisfied with everyone I encountered. Definitely I will be going there for my future purchases and also will be referring people there. RubySylva, NC

SandyMc

Jun 29, 2014

I stopped in for service and came home with a new Juke. I didn't have to buy a car as I had a 3+ year Rogue that I purchased from Anderson in 2010, but thought if they offered me a good deal on a Juke, I would consider it. They gave me the car payment I wanted by offering me a good trade value on my Rogue and an excellent interest rate through Nissan. In addition, I am thrilled to have lifetime oil changes and car washes along with the other benefits. My Juke is great and so much fun to drive. I look forward to doing business with Anderson Nissan for a long time and dealing with Nathan Arrowood as well. Great sales person. Sandy

willbilly513

Jun 18, 2014

2nd car I have bought at anderson nissan .both times it has been hassle free and got exactly what i wanted. The sales team done a excellent job getting everything were i needed it would do buisness here anytime.Thanks so much to billy ,bob and mark for the pleasant car buying experience.

nissanjuke777

Jun 17, 2014

The staff were very friendly and helpful.They even stayed past closing time to help close the deal.Overall a very pleasant and stress free car buying experience.

weavervegas

Jun 16, 2014

Had a great experience with Nathan Arrowood as our salesman. He took us for a test ride and explained the features of the car very well. I told him were looking at other brands also, and he didn't pressure me. I called him back 2 days later when we decided on a Altima. He showed us all the cars in the color we wanted and helped us in deciding what model would fit with our needs. He is very professional and a great guy and I'd highly recommend dealing with him. We had a good time with the store manager in working out a price and also a good time dealing with the finance manager. Overall in comparing too my past dealings with dealerships, this was a very good experience and left you feeling good.

kponte91

Jun 13, 2014

Extremely clean and well cared for dealership. Amazingly friendly personnel. Went above and beyond to get me the deal and the numbers I wanted. Purchased a fabulous Nissan Altima. Nicest car I have ever owned and I have had many.

WindowNinjaDude

May 24, 2014

It was a very pleasant experience all around. I felt no pressure at all from the sales staff as Ive experienced in the past purchasing a vehicle. NO buyers remorse either. So YES, I think Im good. Thanks guys!

gregngwen

May 23, 2014

The sales staff went out of their way to meet the terms I needed in order to purchase my new Maxima. Tucker Smith is extremely courteous and attentive to the customer's needs. He's a super nice guy and was very easy to work with. i will recommend him and this dealership to my family and friends. This is the second new car I've purchased at Anderson Nissan and the experience was great both times.

IraPalmer

May 6, 2014

Price was right (discounted a little) and the sales staff was excellent! Mr. Parker was patient, pleasant and curteous. He did not use pressure techniques but was more interested in finding the right car for me. I appreciated that...

shaq71511

Apr 17, 2014

I would recommend this dealership and all of its staff to anyone. Their vehicles are top notch and so is their customer service. We are very halt with our purchase.

MsplcdYkee69

Apr 13, 2014

I had been looking at cars for the last year to in addition to my existing blazer I already own which has high miles. I had been to many dealerships to look at both new and used only to be put off by the pushy sales person who was not really listening to what I really was looking for. Other reasons it has taken me so long was not one sales person or manager would really help me get better financing all seemed way to high for me and what my credit rating was.When I went to Anderson Nissan I had forgotten about them my parents had bought cars from them years ago got treated great and got pretty good financing terms they liked from what I remembered as a teen. I went to see them and 2 days later drove off the lot with the car I wanted with financing terms that exceeded my expectations, and a very friendly staff that went out of their way to help get me into the car I wanted. I will be sending everyone I know their way as well as I am sure in a few years I will be back for another vehicle and they will be my first and most likely only stop. Thanks to Kenneth Parker and the rest of the staff at Anderson I will enjoy my new car....

ZachWood1

Apr 2, 2014

The sales group at this dealer works hard putting you first and they understand your needs, wants and desires, the are up front and let you know during the process where you stand.

Chris&Staci Hyatt

Mar 28, 2014

Chris Moore was wonderful to work with! Very friendly and well knowledge!! THE BEST!! He went above and beyond to make sure we were happy with everything!!

NJC1959

Mar 26, 2014

Chris Moore was a great salesman. He was knowledgeable, friendly, and not at all pushy. I have bought 10 Nissan's in the past at dealership in Hickory, NC, I feel that I have found a new place to deal with. The whole process was great. Chris was great.

Malbor

Mar 19, 2014

This is our second Nissan and our lease was due to expire. John was easy to work with, no pressure and made sure all our questions were answered. It was an excellent experience and we have been very happy with Anderson Nissan and John.

maxlanning

Mar 17, 2014

Overall the experience with the staff at Anderson Nissan was great, quick, and no hassle. The staff was professional and reasonable and able to get me the vehicle I wanted for the price that I could afford. I would highly recommend this dealership to anyone in the future because of the excellent staff and lifetime powertrain warranty.

jbiggsjr

Mar 16, 2014

From the moment I called Billy to the time we walked out the door with keys to a new truck, he was honest and straight forward and no typical car sales stuff to deal with. Him and Nick knew my needs and got it done! Quality service and people

Ashleyhendrixon

Mar 1, 2014

Zain was a terrific salesperson. Not pushy but extremely helpful. Everyone at the dealership was friendly and helpful. Overall I would say I had a great car buying experience thanks to them. I would definitely recommend the dealership and Zain to my family and friends.Ashley

Missowen19

Mar 1, 2014

I had a great experience and chose the right place to buy my first new car. They treated me great there. Really a great place to buy a vehicle from.

ncweb76

Feb 22, 2014

I purchased a vehicle from Anderson Nissan on Dec. 10, 2013. Nathan was deceptive in this approach and outright lied telling me that the car had been checked out top to bottom. It was a 2004 Nissan Maxima. I have owned the car for less than 3 months with nothing but problems and expensive repairs. I purchased the vehicle on his word and the fact that carfax had all maintenance records. The car looked like it came off the show room floor. For a 2004 this was very appealing. A few days after purchasing I realized it was burning transmission fluid. I asked them to simply provide a little service after the sale and provide the drain and fill service. I even offered to pay for fluid. I was basically told to kiss it. He represented that the vehicle was thoroughly checked out then later after purchase telling me, "oh no, we only do what is required to pass inspection." They had resurfaced brakes, fixed value cover gasket leak, put 500.00 worth of tires on it. They had done all this work, but skipped the transmission, which one of the most important parts. It shocked me that there was simply no service after the sale. They sold me a vehicle they knew had a bad transmission. Not only did they have to know the fluid was burning it in, but also after purchase I realized through research that this car is very inclined to have transmission problems. Nissan was actually sued in a class action lawsuit over the 04-06 models due to transmission issues. They knew all to well it was having problems with the tail tail burning smell. In less than three months the ABT system has went out, a coil and spark plug failed, and now without even making my third payment I have to put a $3000 transmission in the car. On top of this insult and the very poor service I received Anderson wasted my time over the last two days outright lying to me again. They told me they were sympathetic to the situation since I had purchased it from them and offered me almost what I paid in trade. We talked about the trade value over and over. We went through numerous vehicles and nothing made sense on financing. I had approval, but learned why we were having trouble after literally two days wasted. Today when backed against the wall Scott informed me that no they weren't doing that. They were simply adding half my payoff back on top of another vehicle trying to rip me off again. He told me, "Well we have to make money off of it." They sold me a piece of junk for way way too much money and then refuse to fix the situation. I have a car that I have to make payments on for 5 years without being able to drive it. They knew the transmission was due to go out. Its a known problem. I'm sure they saw the problem and left it be until they could find a sucker to purchase the vehicle. They have not tried to help in anyway. They just tried to rip me off again. I've been basically told twice. Your problem buddy. They simply do not want to have good word of mouth. As I read the reviews on these websites I also see a stacking of positive comments that do not back public opinion. I wonder how many employees there are posting these reviews.

NUBS

Feb 22, 2014

This was my second Nissan purchase...first was an Altima...and now my Maxima. The service from the sales person, Chris Moore wasabsolutely OUTSTANDING. He understood, very clearly, what I was interested in for my new car and he went above and beyond to fulfill my expectations. Each and every time, on previous occasions, everyone has been helpful. Chris is extremely experienced in all features of the cars I have reviewed and does a SUPER job in getting the sale completed....THANK YOU, CHRIS !!!!!!Thank you from Margaret Hodges

emw2

Feb 8, 2014

A very positive experience. Mr. Dobbins was honest, straight forward and answered all our questions. He made sure we experienced important features about the car during our test drive. We were never rushed or pressured!

John_M_

Feb 7, 2014

Mark and Billy were awesome to work with. They listened to what I needed and made it happen at the price and terms I wanted. No hassle, no pressure. A truly great experience.

JeremyPhalen

Jan 31, 2014

Best experience I have ever had buying a car. Me and my Fiance went to many dealerships and had been disappointed with not being able to get a car. We came here and the Sales man Donald didn't give us a run around or anything. He told us what car he can put us in and what deal he can give us, and he did exactly that. We were looking for a used car and ended up walking out the door, or driving out the door with a brand new 2014 Nissan Versa Note SL with great APR and monthly payments. They went above and beyond for us.

Fisherwife

Dec 22, 2013

We came in on a rainy day to look, and and we left owning a new Maxima, largely because Zain Rigsby is good at what he does; explaining the options without any cheesy fake-friendliness. His knowledge of the vehicles is impressive, and his willingness to be helpful without any high-pressure gradually caused us to focus on the process instead of being defensive. I do have two minor, less-positive comments that have absolutely nothing to do with Zain. It seemed to take a very long time to get done. [5 hours.] And there was a manager on duty who stepped in several times---it was my impression that he was perhaps not paying close attention to the paperwork or to our questions, and my husband had to "back him up" a couple of times. Those are small details, but fresh in my mind. The car came in from another dealership exactly when promised and was waiting for me in immaculate condition. I am very very happy with the car, and I would recommend the dealership and Zain Rigsby to anyone shopping for a car.

156dogs

Nov 26, 2013

Herman Morgan Canton NC Let me tell you I had greatest experience buying A car at Anderson Nissan.I bought A pre owned and the staff there was very helpful.Many thanks to Nathan Ray he was a great help.I would highly recommend them any time.

rledford66

Nov 19, 2013

Chris Moore was very helpful in locating a vehicle in the price range I was looking for. Sean Cash provided my wife and I with all the information needed to make an informed purchase. I was very pleased with the overall experience and look forward to dealing with Anderson Nissan in the future.

houstonlesia

Nov 2, 2013

We was looking for a vehicle that would accommodate our grandchildren. After looking at the van selection with several of the competition lots I choose the pathfinder for the room, and the 4 wheel drive. Our grandchildren love the car as much as I do. Thank you Zain Risgby for working so hard for us, and thank you to my wonderful husband for the perfect birthday!

LisaBeck

Oct 23, 2013

My second purchase from this dealership. Rob Smith was awesome. Nice guy. Good to work with. Very Pleasant. I will recommend Rob and the dealership to friends and family.My only complaint is that the "Finance guy" is a little much of a "salesman" for my taste. He was friendly and treated me well though he knew I was on a tight time schedule, he told me he had to drop something off in the service department and would be right with me, then proceeded to take a smoke break or atleast that is what the smell would indicate. I have no problem with breaks to smoke or whatever but better to do it when someone is not waiting on you.Overall good experience.

KristenNorfleet

Oct 14, 2013

I was sent into the used car sales department to see Nick T. based on a friends recommendation. Nick is in upper management so he also introduced me to Bob Mills to help me out as well. I was shell shocked by past experience and came in without hope. I was a risk with spotty credit and negative equity in my trade in. I thought I would give it one more shot. Nick could not have been kinder when he explained to me that because of the negative equity he wouldn't be able to get me into a used car. That wasn't the end though. Bob walked me over to the new car side and put me into a brand new Altima. I really couldn't believe it. Every person I came into contact with was amazing, even the finance guy. Thank you for making this an amazing experience.

kypotts

Oct 7, 2013

My quest began last January. I had decided to buy a car. But what? My needs and wants did not match and I wanted to stay in my budget. After weighing many possibilities, none seemed right. Then I remembered how much I loved a Nissan Maxima my Dad had many years ago. I actually was looking at a Maxima at another dealership when I found one I liked better on line at Anderson. I came in and talked with Sean. He listened to me and also showed me a different style, based on my comments on cost and my needs. It was helpful to see the advantages of the other car, which I had budgeted for. But I really liked the Maxima I had come in to look at. I was very apprehensive about purchasing a car, both from a cost perspective and from trusting my judgment on the service the vehicle would provide me in the years to come - the what if's were overwhelming. Sean showed me what I needed to see, but allowed me to absorb all, professionally giving me knowledge where I needed it. Two weeks later, after more looking I returned. Still loving that Maxima. I had not scheduled an appointment, and Sean had a customer with him. Sean quickly said they had a more loaded option - and instantly introduced me to Nathan, rather than have me wait or come back. The no waiting was perfect, and Nathan continued the excellent customer service begun by Sean, without missing a beat! Again, knowledgeable, answering my questions, offering help at the right time, but never pushy. When we sat and looked at the numbers, I was surprised that the interest rate was better than my bank's rate. I was also surprised that I could complete the transaction on a Friday night! Mike Duncan finished things out with the financial end of things, much paperwork, very patient, very fast. Nothing was omitted, everything was covered. Nathan even went online to upgrade my insurance on my existing policy while we finished up with Mike. I even left with my next service appointment already made. What a great team!!! Oh and - I love my car!

noahallen3

Oct 6, 2013

I have very high expectations of businesses that I work with, and Anderson Nissan met all of my criteria for my expectations. They worked with me on financing, finding just the right car for me, and have followed it up with calls from the service manager and the sales manager to see how my experience was. My salesperson, Zain Rigsby was absolutely excellent in no pressuring sales tactics, and listening to my needs rather than trying to tell me what I needed. I highly recommend this dealership to those for shopping for Nissan products, which I believe are very high quality automobiles. Their service and support meet that of Nissan's.

chuckpo

Sep 29, 2013

Zain saw that I was looking and came over right away to see if he could help me. Test drive, trade-in pricing, etc were all handled VERY professionally. Great deal so I bought the car (even though I was not out to buy). He handled all the after purchase items just as professionally. Would certainly buy from him and Anderson Nissan again!!!!

rsfuller3

Sep 23, 2013

This has been a GREAT car buying experience for me!!! I'd never bought a vehicle on my own, Rob Smith made this easy and a joy to work with. From the first phone call to the financing it was a wonderful deal. Michael Duncan made the final paperwork/autograph session easy as well.THANK YOU very ...very much!!!

danbel89

Sep 5, 2013

I was in the market to trade my Nissan Xterra in for a more fuel efficient vehicle, and since myself, my mother and father all have Nissan's, we came to Anderson Nissan in Asheville first. Billy was my salesman and he was absolutely the best salesman, I have experienced in the car business. I highly recommend anyone in the Western Carolina region who wants a new or even a used car, to give Anderson Nissan a try. you wont be disappointed.

awilliams0317

Aug 28, 2013

My experience was great and Zain and Nathan were very helpful and pleasant to work with. I would definetly go back in the future to purchase another car.

crweekley

Aug 23, 2013

It was great service from the time we started with the salesman. He worked with us on every point. Answered every question for us. Got us the car we wanted for the price. Thank You for all the time you gave us.

jntmbm

Aug 20, 2013

While at this dealership my husband and I dealt with five or more salesmen trying to get us to sign papers to buy a vehicle we did not want. We asked for a moment to discuss the purchase and we stepped outside where we were followed by two salesmen. We were hounded about purchasing a vehicle that we did not want and was not what we needed for our family. The amount they were offering us for trade in of the vehicle we had was less than half of what another dealership was going to give us thirty minutes after we left. We had been previous customers and we were trading in a Nissan. This was the most horrible experience I have ever had car shopping. I will never return to this dealership again..........NO PROFESSIONALISM WHAT SO EVER!!!!

MelissaCapps

Aug 13, 2013

Anderson Nissan is an absolutely fantastic dealership to do business with! Bobby Michaels was our salesman and he was friendly and not at all pushy or a high pressure salesman that you find at so many other dealerships! Mark in service was exceptional and the Sales manager was phenomenal! The entire staff made us feel comfortable and welcome. They met every need and went above and beyond when it came to customer service! We will definitely do business with Anderson Nissan in the future!

mruedin

Aug 12, 2013

Wonderful car shopping experience! Bobby helped us out and was everything I would want for a salesman. He listened to what we wanted and only showed us what we were looking for. It was a no pressure, totally customer service oriented environment.

pastrypixi

Aug 8, 2013

I gave Billy McGuire all 5-Great because I never felt pressured into a decision. He was so friendly and easy to talk to. He went out of his way to get us the price we wanted and the car we wanted!

13woodland

Aug 5, 2013

I purchased a Nissan Versa a few months ago....IT WAS AWESOME...took my son this passed weekend and he got an AWESOME DEAL TOO....these people are great to work with and Nathan Ray honest and upfront both times.....GREAT DEALERSHIP :D

sezell

Aug 1, 2013

My decision to purchase a car from Anderson Nissan of Asheville was the best decision I have made. Chris Moore was a great Sales Consultant. He was extremely knowledgeable, sincere and most of all NOT pushy! Chris worked hard to find the perfect vehicle for my needs and my budget! Thank you for making my car purchase experience painless. I will recommend Chris Moore and Anderson Nissan to all my friends and family.

St8girl

Jul 30, 2013

Over the past 8 years I have purchased 5 cars for myself and with friends. My experience with Anderson Nissan and Chris Moore was the easiest and most comfortable buying experience I have had. I was pleased with professionalism and knowledge from all staff members. I would happily recommend the Anderson Dealership and Chris Moore to anyone looking for a positive experience.

dougdoe

Jul 29, 2013

Rob really went the extra mile answering many questions about a truck he found that he thought we might like. We are about 2 1/2 hours away from the dealership and wanted to make sure that the truck would meet our needs before making the drive. He was great to work with. Exceptional customer service!

Isaiah22

Jul 10, 2013

Absolute pleasure to deal with!! There was no haggling and back and forth games! These folks just made it happen. I would and will recommend Anderson Nissan to everyone I can. And they sell quality new And used vehicles backed by outstanding service.

Sayray

Jul 10, 2013

We recently bought a new Murano and had a great experience at Anderson Nissan in Asheville. We had been considering a purchase for over a year, and I was considering a VW, Toyota Highlander, or Nissan Murano. I grew up driving VWs and was leaning toward another, but the sales staff at VW was not very welcoming to me and my family. My uncle always raved about Nissan and my husband has a Frontier that he's loved, so we visited Anderson Nissan to learn more about the Murano and other models available. It's obvious the whole team is genuinely committed to providing great customer experiences, because everyone we worked with was so friendly, welcoming and helpful. My sales person was Sean Cash, and he took time to help compare models, options, and was willing to show us whatever we wanted to see. He made sure everything went smoothly for us from start to finish and has stayed in touch with us ever since. I highly recommend Sean if you're considering a purchase. It was also a pleasure to work with Michael Duncan in the Finance office!

Merlin78

Jul 8, 2013

My wife and I recently purchased a new Altima from Nathan Ray at Anderson Nissan and we couldn't be happier. To be honest, we had no idea what we were looking for when we strolled onto the lot. Nathan's overall expertise guided us to the perfect vehicle to fit our needs and budget. The entire sales team was very friendly and helpful. Chris Calvin worked up some awesome numbers for us, gave us a great price for our trade-in, and we sealed the deal. Michael Duncan eased us through the paperwork. I would definitely recommend them to anyone in the market for a new or used car. I hope that when the times comes for us to get another new vehicle, that we can work with Nathan and Chris again.

cbest75

Jun 30, 2013

From the moment we stepped on the dealership lot we were given exceptional service. We wanted a LEAF. This dealership had many LEAFs to choose from, so we could experience the differences in models and features first hand. Other dealerships we had been to sometimes did not even have 1 LEAF, or at the most 1 or 2 to look at. All we would be able to see was a brochure.Everyone we dealt with at Anderson was very helpful, and friendly and interested in making our experience a good one. Mark Clampitt listened to our needs and desires, was very helpful with explaining the features and answering our many questions and gave us his undivided attention for several hours until we were comfortable with our purchase. . We received a great LEAF orientation that helped us to understand the very different operation of this all electric vehicle. We are very happy with our purchase, and very happy that we got it at Anderson Nissan. We will not hesitate to recommend this dealership, and Mark to everyone we know.

veronicakat115

Jun 29, 2013

ROB SMITH WAS A PLEASURE TO WORK WITH. I WAS NOT SURE THAT I WOULD BUY A NEW OR EVEN WORK WITH ANDERSON AS I HAVE PREVIOUSLY WORKED WITH HUNTER NISSAN. ROB WAS DETERMINED THAT I WAS GOING TO BE HAPPY AT ANDERSON. HE WAS ABSOLUTELY WONDERFUL. HE WAS POLITE AND COURTEOUS AND SPOKE EXTREMELYWELL OF ANDERSON NISSAN AND NISSAN PRODUCTS. I WILL REFER FAMILLY AND FRIENDS TO ROB SMITH AT ANDERSON NISSAN!!!!!!!!

tiffanyrm

Jun 27, 2013

Super easy experience! I knew the car I was interested in, and we didn't waste any time looking at cars out of our price range. All of my questions were answered, and I was pleased with the way the appointment went. I had already been approved with our bank, so I can't really commit on the finance dept. We did purchase the car we were interested in and have been very happy. I would recommend Anderson Nissan to friends and family.

TonyFritts

Jun 24, 2013

I was very pleased with our car buying experience at Anderson Nissan. Chad Simmons was receptive to our wishes and he and his managers worked to make us happy. When it turned out nothing on the lot fit what we where looking for they spent time to find us something at another dealership and get it delivered in a timely fashion. We ended up being able to get the car we wanted with the packages we where looking for and have been enjoying it all weekend. If you are in the market for a new car I strongly recommend you check out this dealership. I of course love the Nissan brand but mostly I was happy that the sales guys here managed to want to sell us a car (remember that is their job) without coming off as pushy like several other dealerships I experienced while car shopping.

joshknight125

Jun 20, 2013

From the first phone call to the last text Rob was great! He was very helpful with me being over 7 hours away!!The is truck is Flawless! This is the first time that a dealer has exceed my expectations. As a fellow salesman I know what customer services means to customers and Robert is a first class no smoke and mirrors salesman. He was very honest and did everything he said he would do!As for Anderson Nissan this is the first time that I have bought a used truck that I don't have to get anything for it came with TWO key pads and floor mats. This place is a first class dealer! As I type this my wife is on there website looking for an suv!I will not hesitate to tell my peers about Robert Smith and Anderson Nissan

lkr2871

May 28, 2013

Bobby was very friendly & helpful. He made our experience very pleasant. We will highly recommend your dealership to our friends & family.Thank you very much!

JukeO13

May 27, 2013

I just traded my 2009 Versa for a 2013 Juke. Everyone was extremely helpful. I never felt pressured (which was very important to me) and I am comfortable with the deal I made. My Juke is so cute!!!! I have used the service department repeatedly in the past few years for normal maintanence and oil changes...They are always friendly, the waiting area is pleasant, and they treat me like one of the family. I have recommended Anderson Nissan to several friends.

tmcgahee

May 15, 2013

Overall great experience!! I have recommended all of my friends and family! I am forever a Nissan girl as long as Chuck Simmons is on staff!!

baustin14

May 1, 2013

We were 800 miles from home and experienced a transmission problem. We drove to Anderson Nissan very gingerly and stopped, unannounced, for help. Adam suggested it was likely a computer glitch (which it was) and had it repaired in about an hour at a very reasonable price. Our drive back to New York was uneventful. Thank You!

Gru4life

Apr 23, 2013

Excellent customer service. They worked hard to insure we got a car. We would definitely recommend this dealership and Mark Clampitt to our friends and family.

angeliramirez

Apr 19, 2013

Interested in Kia Forte Coupe, Ford Focus SE, Mazda 3, and the Chevy Cruze all 2013's I went to 4 different dealerships before going to Anderson Nissan. I never even considered a Nissan.The first dealership was a Ford dealership and not only did no one come out to greet me, I walked the whole lot (30 min)before actually going into the building to ask for help. I then waited 15 min for a salesperson to help me and he made me feel like a was interrupting his day. So I left on to the next which was a Mazda dealership. This time not one person talked to me. I asked for a sales person and was told one would be with me when one was available. Well 45 min later I was still left walking alone. Very fustrated at this point I went to a Kia dealership. Well I was greeted before I even parked. Sales person was extremely pushy and tried to put me into a car that I didnt even like. The mananger came out and wanted me to do a credit app before even test driving a vehicle. I thought to myself this is a Kia dealership not a Mercedes dealership. Upset, and wanting to leave the dealership they bombarded me and wouldnt let me leave. I had it with dealerships at this point.. Next day I went to a Chevy dealership. Wow.. let me tell you. They tried to put me into a base model Cruze not the Top of the line model I wanted. They gave me every excuse to put me into that 2012 model mind you, I wanted a 2013. While in their showroom, on their TV was a commercial for Anderson Nissan. I saw a commercial for the 2013 Nissan Sentra. While waiting for the Chevy salesperson to come back I got up and took off.....Long story short lol, my experience at Anderson Nissan was awesome. My salesman Robert Smith was very knowledgable on their products and not once was any one pushy. I test drove several vehicles before making my choice. They made me feel welcome and that I actually was somebody not just another customer. Even with my frustrating attitude towards salespeople at this point he still went out of his way to make me feel comfortable and made sure I chose the car I wanted with the options I wanted. I love my new 2013 fully loaded Nissan Sentra SR edtion. I am a customer for life. And I definetely reccommend this Dealership!! =))Angel Ramirez

ElizWill

Apr 18, 2013

We know from the past that Anderson Nissan's Service Department is great. Now we know that their Sales Department is also fabulous. We really appreciated their open and friendly treatment when buying a new Nissan Sentra recently. They have our business for life.

joshuawilson3958

Apr 17, 2013

My wife and I were traveling to Black Mountain when our car started messing up. We were about 4 hours from our home so you can imagine how bad it was being that far from home and your car messing up. Searched google and it was the first on the list so I called. I was worried that it was going to ruin our vacation. You think oh lord it is going to be so expensive. From the first second on the phone Adam was very helpful he explained every thing down to the last detail and even set us up with a rental car so our vacation never missed a beat. The service was super fast. I could have almost waited instead of renting a car. The price was very reasonable so we had them do some other stuff that needed to be done. Two thumbs up. Everyone is always so quick to complain but very few take time to tell about good experiences.

tmwd

Apr 15, 2013

both Chuck and Chris went above and beyond to assist us in our new car purchase. We were working to go from a lease to a purchase and new this would be difficult but the guys at Anderson Nissan worked diligently with us to get where we needed to be. Thanks Anderson Nissan!

kcutshall

Apr 5, 2013

anderson nissan was so helpful when i trader in my car for a new one. The salesman made sure I got the most for my used car and a great rebate offer on my new one. The whole experience from start to finish was excellent.

bja3654

Apr 1, 2013

This is the fourth car and third Altima that our family has purchased from Anderson. While we do look elsewhere we end up at Anderson.

lw02

Mar 29, 2013

Great experience buying a LEAF from this dealership Sales Rep exceeded my expectations. I would buy a car again from this dealership. After sales follow up also good

quilt

Mar 28, 2013

I did not intend to purchase a car when I went to the Dealer. I only wanted to know if I could afford to buy the car I really wanted.That just happened to be the first car I saw. I was met by a very friendly sales person, who showed me the car in several colors and explained all the features. It was a very pleasant experience.

brianbrooks

Mar 27, 2013

Anderson Nissan of Asheville is truly the best new car buying experience i have ever had the privalege to take part in. From the moment you enter the dealership you are always welcomed warmly and accomodated in every aspect possible. I will continue to do business in the future with Anderson Nissan of Asheville.

RamonaChilders

Mar 23, 2013

Donald Dobbins made me feel really great about buying a new car. I was nervous and unsure about new verses used car buying. Donald was great, he helped me with all the choices. His down to earth, respectful manner put me at ease with the difficult process of buying a car. I have all ready am telling friends about how great Anderson Nissan is to work with in buying a car. Donald Dobbinshas been put in my person to remember book.

charlieg523

Mar 16, 2013

James Lordman is the very first truly professional car salesperson I have met and I am 67 years old and have pretty much bought a car every year for a bunch of years. Jaguars, Mercedes, Nissans, Cadilacs so not low end cars and James is truly the first professional I have ever encountered at a dealership. This is the very first time I would way recommend a salesman, James Lordman. He was polite, knew his stuff, did not try and talk over my head or talk me into things. He was informative, well spoken and in no way at all did he come across like the regular pushy, fast talking, undereduacated saleman that I have had the terrible experience to know. It was a pleasure to talk to James Lordman, listen to him about the car and finances and price and have him explain without talking down to me. I would drive miles and miles to make sure James was my salesman.

shikamaru09

Mar 11, 2013

Chris Moore was so helpful and friendly. He greeted us as soon as we entered the door and made the experience of purchasing a car so wonderful. I have been back 2 more times for service and each time Chris has found us and made sure we have been taken care of and are doing all right. He is so kind and friendly and such a hard worker and actually cares about his customers. I would highly recommend Chris to anyone I know. It's because of him I will come back. He is a valuable asset to your company and your lucky to have him working for your company. Thank you so much Chris for everything!

1cdepops2

Mar 4, 2013

What a surprise! I inquired about Pathfinder information on line to Anderson Nissan, Almost immediately Chris Moore called me with information.He was very Helpful. Very Courtious...Not Pushey. He was there when my wife and I had questions. It was the easiest car purchase I have had. Virtually painless.The entire staff was very friendly and helpful. They helped us make the right decision and we are now owners of a new Pathfinder.

jcrews

Feb 27, 2013

Everyone at the dealership was knowledgeable and very friendly. Chris Moore was very down to earth and worked hard to please us and answer all questions. He couldn't have been a better salesman.

scheiderich

Feb 24, 2013

It was a great experience. Sales associate is very knowledgable and answered all questions. The Altima is a great looking car and equiped the way we wanted it.

conardfamily

Feb 15, 2013

My husband and I were very pleased with the customer services. We would highly recommend Anderson Nissian to our friends and would also tell them to ask for Bobby. He made the process of trading vehicles painless.

William Buckner

Feb 4, 2013

The experience was good and the people worked with me to get me what I wanted.When I took my truck back to get the options installed the took care of them itshort time so I didn't have to leave my truck. Nathan and all the sales people treated me very good.

kathy parks

Jan 31, 2013

My experience was great Chris, worked to help me get the car I wanted,and to explain ,and to let me know I can call at anytime, about car info,

jessoverman

Jan 17, 2013

My review for the Anderson Nissan Dealership along with our salesman Robert Smith went abouve and beyond my expectations. Robert was very knowledgable regarding our car. He listened to our concerns, questions and comments and we were answered with a knowledgable response. He really seem to care. We had our 2 kids with us and he treated them with the same respect we were given, he communicated with them and made them feel included in the process. Everyone we had a chance to meet was very nice and made us feel welcome. Everyone also seem to be very knowledgable regarding their position. I would give the whole dealership the highest marks possible. Thanks, Kelly and Jessica Overman

pbgolfs

Jan 7, 2013

This dealership will show you a CarFax report but it would be wise to make sure that the report is for the vehicle YOU are considering; mine was a bait and switch. As soon as it was shown, the sales person threw it away.Finance person will push every aftermarket product under the sun; he'll do it quickly and give you little or no time to consider the product.I specifically asked if the car had been in an accident (The logo was missing from the rear bumper) and was told it was clean. On close inspection while washing the vehicle, I did find paint drips that would indicate it had been painted by someone beside Nissan.Their pricing is aggressive but Caveat Emptor...they are slick and not to be taken at their word. Do your homework before you buy,

terri8865

Jan 1, 2013

Dear Sir or Ma'am, My husband & I had been talking about purchasing an SUV type "Some time down the road". We had been "just looking" at other dealerships. We arrived at Anderson Nissan very late on whim(7p or later) on Nov 30, 2012. We were trying to look at the 2012 Pathfinder in the dark, when Billy Mcguire asked us if we wanted to see it better in the bay area light. Never once did he rush us and even happily let us test drive it, though technically your offices were closed. He explained the qualities of the vehicle and even though I LOVED driving my VW bug, we decided to trade. Billy & Don M. were very curteous and helpful. It was so stress free and relaxed. We are happy to be a part of the Anderson Nissan Family.Sincerely, CDM & TM Brevard

sandits

Dec 31, 2012

I came in looking for a used (2010 or 2011) affordable small car and came away with a brand new Nissan Versa for about the same monthly amount I would have paid for used. They worked with me to find a way to get me into a reliable car that gets good gas mileage; just what I wanted. And I never felt pressured or as if they were trying to get me to do something that I didn't want to do.Easy and fun.

Phil2012

Dec 28, 2012

Hello, just wanted to say how great of an experience I had with Anderson Nissan. My family has done business with Anderson dealerships in the past and to say they've never disappointed us in any way. On December 17 2012, I was randomly looking for a car that could replace my old one which has very high miles. Mr. Otto Sylvester, who was our salesman, was the first one to greet us in the lot. I was going there to look at some Mazda's and Mr. Sylvester suggested I should check out a few Nissans also. Well, after a test drive of the 2013 Nissan Sentra Sr, I was amazed how much I've overlooked the Nissan Sentras in the past years,especially since Nissan was always my brand of choice. The Altimas,Maximas,and Jukes are out of my price range so I've never really had the time to check them out, but they are great cars I want to own someday. What sold me on buying the 2013 Nissan Sentra was a nostalgic feeling I had of driving my old 1995 Nissan Sentra SE, which my dad gave to me for my first car. I really enjoyed driving the new Sentra and it has all the bells and whistles that came with it. Mr. Sylvester was very helpful down to every last detail about the car but never pushed me into just buying the car. To me, he never seemed like a salesman, but a friend giving me an advice about the car, the loan, when was the best time to purchase a new vehicle, etc... Well, after all was said and done, I wasn't approved for a 2013 model but was approved for a 2012 Nissan Sentra SR which was also an awesome car. I would like to thank Anderson Nissan for having some of the best sales representatives,the best finance department, and great managers for helping me in purchasing my first car I've financed alone. You guys rock!!! I would definitely recommend anyone to stop by and check out Anderson Nissan!!

jwatts1230

Nov 24, 2012

Hi, Went in to Anderson Nissan to look at and try out a new Nissan Cube...Rob was real nice and patient with me and answered all of my questions...Even went out of his way to have the color that i wanted to be transported here..Supposed to get it Monday on Nov.26,2012 i hope..He is an asset to your company and very professional and nice at the same time...Great experience...Thank you...

rprzynosch

Nov 20, 2012

I was early in the car buying process when my father in law came into town. He was doing some leg work for me when he was so impressed with the site and staff that he came home with a new car himself. A few hours I had a great new vehicle myself!

Angel_Marta10

Nov 18, 2012

I give the best score to Anderson Nissan because they were really helpful and understanding. James Lordman made it easy for me to understand the paperwork and make my decision. The over all experience was stress free. And James was super friendy. I would go back, and will definitely recommend Anderson Nissan to family and friends.

alex_swinkey

Nov 13, 2012

Chris is an excellent salesman. he made my experience stress free and enjoyable. he worked hard, quickly and efficiently. i will recommend him to anyone looking for a wonderfull car buying experience...

dcoyle

Nov 7, 2012

My visit to Anderson Nissan was great, We were greeted promptly and Sean was accomadating in every way. He was very knowlegeble about the products and did everything in his power to make sure we selected the best vehicle for our needs. Everyone at the dealership made us feel welcome and important. I would not hesitate to reccomend Anderson Nissan to everyone I know. Thanks for a job well done!Darrell Coyle and James Goss

diane.shepard.96

Nov 1, 2012

I travel alot with my business and was interested in purchasing a dependable car with good gas mileage. I looked at several dealerships and decided on a Nissan. I knew what I wanted, color and extras and found the right salesperson who respected me and what I wanted. No sales pressures, only total respect and great knowledge in the differences of vehicles. I highly recommend Anderson Nissan and would recommend anyone to seek out Chris Moore for a great buying experience. I love my 2013 Altima!

markleebolick

Oct 30, 2012

Went in for a Leaf and Mark and Chuck were fantastic, helpful, and informative. Even after the sale Mark has called to make sure I'm comfortable with everything about the car. Great place to go for a new car.

CharlesCarver

Oct 24, 2012

Recently I purchased a new 2012 Nissan Frontier from Anderson Nissan. I started my vehicle search several months ago and visited Anderson three times to ask questions about the Frontier. At each visit, I was greeted with a friendly welcome, introduction, and handshake. I was never pressured, just given good information that ultimately led me back to Anderson. On my last two visits, Robert Smith took care of me and encouraged me to return to Anderson before making any final purchase, as they would do their best to earn my business.After requesting quotes at three regional Nissan dealerships other than Anderson, I had tentatively decided on pricing from another dealership. However, following Robert's advice, I returned to Anderson with facts in hand. Robert listened to my adventure and then proceeded to coordinate a better purchase price and financing than the other dealers. Bottom line, I purchased the vehicle and am happy with my purchase.During the purchase, Robert was very professional and patient. He was also very meticulous in covering all of the details, ensuring my understanding and agreement. I was treated as a valued customer, with what I believe to a fair and honest transaction. Before leaving, I had a handshake from Robert, the sales manager and general manager.Please convey my thanks and appreciation to Robert Smith and the Anderson Nissan staff.

snicol

Oct 17, 2012

We had tried to purchase a Rouge at a nearby Nissan dealership. We felt very pressured and the price was not what we were thinking. That brought us to Anderson Nissan and sales consultant Sean Cash. From the start Sean was courteous and professional. He explained everything with the car and made our purchase a happy one.Looking forward to future visits to Anderson while getting our Rogur serviced. Thank you Sean and Anderson Nissan.

siskhyder

Oct 15, 2012

The salesmans attitude and friendliness changes if he doesnt think he has a deal..i felt threatened and stressed out. My car was held hostage while a attempt to make a deal.

alvarezdeborah

Oct 9, 2012

Mark was extremely helpful and courteous throughout the sales process. No high pressure...just explained features of the vehicle to us. Don McCrory, finance manager, used too much jargon. We had to ask to have things clarifieed, as is "3-36". We had no idea what he was talking about and had to ask repeatedly for him to explain it. It referred to 3 years or 36,000 miles on the car, whichever came first. No professional should ever use jargon with a customer...explain what you mean in layman's terms, not insider language.Other than that, we had a good experience and would recommend this dealership in the future.

fbuxton

Oct 5, 2012

Just purchased a 2013 Altima yesterday. Those personnel I encountered were courteous and professional: the sales rep, sales mgr to the finance mgr. I believe I got a good price for a good product. I have driven Nissan products for the past nine years. My current vehicle has l63,000 miles and still runs great. I have had no problems with it, so I did not have to be sold on Nissan...I am already a fan. This dealership just happened to have the color I preferred.Since I have not yet had service, I cannot rate the customer service or quality of the work therein.

ericmorris

Oct 4, 2012

Stacey Cowan and Chris Moore were great to deal with. They were extremely knowledgable about the products and provided the highest level of customer service. I will recommend this dealership to everyone I know and I plan on using Anderson Nissan to service my vehicles based on the service that Stacey and Chris provided. Thank you for a wonderful experience.

margaret normile

Sep 27, 2012

From the very beginning James Lordman offered professional, helpful assistance. He explained all of the various points of the Nissan Altima that we were looking at...from under the hood, to the interior and finally to the trunk space. He went with us on the trial drive and gave information along the way. He made everything very understandable. He was courteous and full of more information when it came time to purchase the vehicle. His manner was always respectful. James was a major reason that I decided to buy the Altima. He should be commended for all of his hard work and the time he spent with us. Nissan is fortunate to have him on your sales team.Sincerely, Margaret Normile

Espvoss

Sep 23, 2012

Yes, I would definitely recommend Anderson Nissan. The service I received from Robert Smith was prompt, friendly, knowledgable, and thorough. Communication via email and phone suited my needs being an out-of-state customer. I would love to purchase my next Nissan from Rob at Anderson Nissan!

chapelhill1034

Sep 17, 2012

James Lordman helped get into a dependable car. He really went the extra mile to make sure I was satisfied with my purchase. Because of James Lordman I was able to get a fuel efficient vehicle. With my car I was able to get all the features like mp3 player, navigation, and a warranty. The warranty is the most important thing. My last car came without a warranty. I wish that I had with to James Lordman in the first place. I know will be my next car salesman will be, James Lordman.Thank you Chloede Thompson

linda_dahl

Sep 11, 2012

We couldn't have asked for someone nicer or more concerned about our needs and wants. Chris did a great job, we would recommend him to others who are desiring either a new or used vehicle. Thanks Chris and we look forward to seeing you on our re-delivery visit. A+++++++++

ohappyday

Sep 11, 2012

Sean Cash was very knowledgeable on the Murano features which sold us on this smooth riding, operating vehicle. He was no pressure and extremely professional. He is the best sales consultant we have ever worked with. Financing was very thorough and Michael Duncan explained everything is detail which is what my husband prefers.

dversa

Sep 10, 2012

it was a simple an positive experience because we were a cash sale and had no trade in or financing. Chris was accommodating and business like. The warrenty session was annoying and time consuming.

michaelbrannon

Sep 10, 2012

Came in for my 1000 mile check up and all the service people were very helpful and nice. I would certainly buy from this dealership again and have very much enjoyed my purchase.

kelseysons

Sep 7, 2012

This is the second time I have been to Anderson Nissan and the second time I have had the pleasure of working with Chuck. Each time he has taken his time in selecting the perfect car for me at the price I have been looking for. With out a doubt this is the best car dealership in Asheville!

ginabarrington

Sep 4, 2012

My husband and I were in Asheville and started having transmission trouble with your 2011 Nissan Murano. We called our sales agent Rob Smith and he told us to pull over in a safe place and he would come get us. About 20 min. later Rob came to our rescue and also ordered a tow truck to tow our Murano to Anderson Nissan. What wonderful customer service. He saved the day!! Thanks so much to Rob and Anderson Nissan!!

ezparster

Aug 24, 2012

Very satisfed with the sale and dealership.I had one bad experience.Today I received mypayment figure(mo.from CapitalOne) which was$319.My final quote from the dealership was$302. This represents a total additional cost to meover the loan period of $1225.How would you feelif this was you?

MikeCbuyer

Aug 21, 2012

Just purchased a new 2012 Nissan Altima and found that the sales personnel and management worked with me to get the best price possible. They met and exceeded my expectations during the sales experience. When my car didn't have the cargo net I expected, my salesman Sean purchased one for me with his own money. We just got back from our 1st trip with the new car and found it to be responsive, comfortable and in short a joy to drive. Thanks Anderson Nissan.

michaelbrannon

Aug 6, 2012

Chris was great to work with and I would certainly purchase from him again. He was not pushy at all and answered all my questions and I had a great experience at Anderson Nissan.

dongford12

Aug 2, 2012

Mr. Clawson was very professional and helpful during my visit to Anderson Nissan. He kept me informed of the progress of work on my Nissan Frontier while it was being serviced.

rosie palmisano

Aug 2, 2012

James Lordman is a God-send, this was one of the most rewarding car shoppingexperience that i have every had, this was the 3rd dealership that i had visited.

velene

Jul 31, 2012

The overall service was great, the wait to complete the process was lengthy however the dealership was quite busy so that is understandable. The business manager was clear and friendly and the sales associate listened and was able to provide me with good solid service.

K. May

Jul 29, 2012

My husband and I were very impressed with Nathan Ray and all the Sales staff/Management team at Anderson Nissan. They were all friendly without being pushy and I felt they were sincere in their desire to help us into the right vehicle for us. This our first Nissan but so far we are absolutely loving our new Juke. Thank you.

norman baker

Jul 17, 2012

the sales and finiante people were frindly and tryed to give us the best deal possible to meat our payment plan. it was a pleasure doing bussiness with chris and mike and the rest. thanks to all. norm&wanda

Charlotte Mason

Jul 13, 2012

Honest, reliable dealership! I have purchased two cars and will return when it is time to buy again. The service department is great. More importantly, my sales representative for both cars, Mark Clampitt, is honest in discussing the car and its advantages and limitations. He does not try to "sell" you a car. Instead, he helps you find the car that you need for your purposes. I know that if I ask him a question, he will answer with my best interests in mind. Unusual, yes, but there still exist honest dealerships and sales associates. You will find them at Anderson.

Dlyles

Jul 12, 2012

James was very informative and helpful with the experience of buying the 2013 Nissan Altima. He made sure that I completely understood the vehicle I was buying.

thombrooks

Jul 6, 2012

This was my first purchase from Anderson Nissan in Asheville, but it won't be my last. The folks were friendly, professional, and very helpful in demonstrating the Maxima. I got a great deal without feeling pressured. It was really a pleasure to work with the staff at Anderson.

wheelermoonbow

Jul 2, 2012

Did notintend to get a car the day we looked. We were just looking. However, the Juke that we found was wonderful and Anthony was just a joy to work with. He was not pushy and gave us all of the information we needed. He is great!

chiefboats87

Jun 29, 2012

My buying experience was the very best I have ever had. My wife and I was treated better than family. I will do business with them again. This dealer deserves this rating.

Clinard

Jun 18, 2012

A pleasant experience from walking onto the dealership through final transactions. Chuck Simmons was well versed in the types and details of the vehicles. He was patient with us when we asked questions and made every effort to supply a vehicle that met our needs. The entire staff was professional and helpful during our purchasing process.

Thomasray1974

Jun 2, 2012

I went looking for a good used small truck. I met with Anthony Parton. If you are looking for an honest hard working salesman go see Anthony. They had already sold the truck I came to see so I left. Two weeks later Anthony called with another truck to look at. He was very honest about his opions of the different new and used trucks they had to offer. We finallly settled on a full size ford f-150. Anthony worked very hard to get the price down and the payments in my range. I have never been more impressed with a car salesman in my life. Its a small dealership with a family atmosphere. If you are looking for a vehicle I would strongly recommend Anthony. You might not get the answers you want to hear just honest advice. I'll take that over a yes man anytime. Thank you Anthony and Anderson Nissan.

Louise Willis

May 31, 2012

My husband and I were very impressed with the service we received from all the Anderson Nissan personnel, especially, our sales person, Chris Moore. He was very professional and knowledgeable. This is the third car that we have purchased from Anderson Nissan, and the service we received could not be matched. Chris Moore is a real asset to Anderson Nissan. We highly recommend Chris Moore and Anderson Nissan to all our friends and family. Also, we have had our cars serviced by Anderson Nissan for years, and recommend the service department to all our family and friends as well.

Koppi12

May 24, 2012

No nonsense and straight-forward, Nick provided the information I needed without trying to force a decision.When the time came He made the purchase process enjoyable. Highly recommended!

pluck2

May 22, 2012

On my last visit to Anderson Nissan for routine maintenance it was a busy afternoon with lots of people trying to have their vehicles serviced.I considered returning on another day when the service department would be less busy. Deanna Lee was my service contact person. She assured me that the service would be completed within a reasonable time and it was. She does a great job of pleasing the customer with outstanding service even when the times are busy. She is a very good organizer, always putting the customer first and exceeding their expectations. I could not have given such a positive review a year ago. Anderson Nissan has improved their service with people like Deanna taking care of their customer's needs.

jbfarley3

May 3, 2012

We went to Anderson Nissan to look at the 2012 Maxima and Chris Moore greeted us and showed us the selection of Maximas they had on their lot. He let us take a test drive where he explained and demonstrated all the features on the car. He was extremely knowledgable and his low pressure sales approach made us feel very much at ease. He follwed up with us on the phone a couple of times over the next few days. After test driving several other vehicles, we returned to Anderson Nissan where they made us an incredible deal on a new 2012 Nissan Maxima. The staff that we met were very friendly and professional. The dealership itself was very impressive. We would recommend this dealership and Chris Moore to anyone interested in buying a new or used car.

jamesstewart74

Apr 25, 2012

The overall experiance I had at Anderson Nissan was great, Chris Calvin went above and beyond my expectations as far as showing me the New nissan Versa that I purchased, i was very impressed with the customer service that I received from them. the staff there was very friendly and courtious to me. the price oof the Versa was a good value also

PatrickandJeanne

Apr 23, 2012

My husband and I came it to look at a new Pathfinder. We were treated as honored family with no hesitation. It was a true pleasure moving from the Toyota that we have enjoyed to our great new Nissan Pathfinder. Every question was answered with a sure sense of support and respect. We were thrilled with every aspect of this purchase. Chris Moore was amazing in his knowledge about the Pathfinder in general but also about Nissan. Stacey Cowan complimented Chirs with appreciation of our interest in the Nissan product. The manner in which we were treated made the difference in our making the purchase that day. Thank you to the entire team.

lzponder

Apr 12, 2012

My husband and I originally inquired online to get pricing on a Maxima. Nathan Ray responded immediately to our request by email and then a phone call. We made arrangements to meet with him at the dealership to test drive a Maxima. There were several Maximas to choose from but none had all the features that we wanted and the price was a little over our budget. Nathan was very patient with us and worked tirelessly for almost four hours to make sure that we got what we wanted and that we stayed within our budget. In the end we purchased an Altima that we fell in love with as soon as we saw it. We never felt pressured to make a purchase we weren't happy with and felt that Nathan was honest and attentive. We got excellent service from him and Anderson Nissan! We would definitely recommend Anderson Nissan and would make a purchase from them again!

davidboney

Apr 10, 2012

I would recommend Anderson Nissan to anyone looking for a new car. They were willing to help me reach my ideal price and are very focused on customer service. There was no pressure to buy and they really care about their customers.

karen grogan

Mar 12, 2012

Only suggestion: no one gave us a business card or wore name tags. Recommend both be instituted immediately. Customers need to know who they are talking with and have contact info to take with them. Folks did introduce themselves but a name tag/business card would be much appreciated.

ashchurch24

Mar 4, 2012

I visited 2 previous Nissan dealership before going to Anderson Nissan. I went there looking for a used murano but after talking to Chuck on the phone and letting him know what I was interested in I got to look at a brand new murano compared to a 2011 used one. I fell in love with the new one. I let chuck know where I wanted to be payment wise & he worked very hard to get my payments exactly where I wanted, the 2 previous dealerships didnt even want to bother with me! I would highly recommend Anderson Nissan to anyone.

cahmiracles1

Mar 2, 2012

The experience I had purchasing my new car at Anderson Nissan was exceptional. The salesman, Robert Smith was very knowledgeable about everything pertaining to financing and all features of the car. Everyone at the dealership was friendly and I would recommend Anderson Nissan to all my friends and family. I look forward to working with Anderson Nissan for all my car service. I appreciate the Lifetime Warranty and I am going to hold Anderson Nissan responsible for this great coverage.

LIZCONNER

Feb 29, 2012

THIS IS MY FIRST NISSAN EXPERIENCE, WAS GREAT! MY SALESMAN WAS ON TOP OF WHAT I WAS LOOING FOR, WOULD RECOMMEND TO FAMILY & FRIENDS, THANKS AGAIN FOR A JOB WELL DONE!

fandhb

Feb 22, 2012

Staff were all professional, knowledgeable and friendly. It was a very pleasant experience. I would recommend this dealership to friends and family without reservation. I especially liked the wifi available while waiting for service.

pipitone

Feb 12, 2012

Awesome experience. Would encourage anyone to buy here. Chris Moore was increadably detailed salesman. Bought a Juke for my 17 year old and he covered every possible question she could have had with this car. Great salesman and I generaly dont like car salesman. Finacing was even enjoyable to work with. Stacey was helpful and had a great personality to boot, made us feel like family. You have us for the next Nissan purchase.

1pdclark

Jan 30, 2012

Mark was awesome. He was very attentive to my needs and worked with the bank until he could find something that met my budget. I would recommend Anderson Nissan to anyone looking to purchase a vehicle.Phyllis Brooks

Ashleyt

Sep 28, 2010

Hi,Okay so i went to Anderson Nissan recently just to look. I was greated by a salesman by the name of Chuck Simmons. I was not really sure what i was looking for or what i could buy. Instead of preassuring me to make a decision he sat down with me and asked me a series of quesions that could help him and me make a decision on which car would work best for me and my kids. We Finally came to a decision that the Nissan Altime would be the best. I didnt know anything about the Altima at the time but he took his time with me, made me comfortable and made sure i was satisfied with the decison i had made. Then he gave me a few otions on how to could purchase the car, They gave me a great value for my tade and a great price(which i checked). The dealership was great to work with. Me being a woman i was a little skeptical at first but that fear quickly went away after they really went out of thier way to see i was happy. I still communicate with chuck and if i ever need anything he is always there to see i am helped. I recomend that if anyone who reads this needs a vehicle you go to Anderson Nissan and ask to speak to Chuck Simmons.

marymac

Jun 8, 2008

The salesman, Chuck Simmons, was very nice. However, all the assistant sales managers used (in my opinion)heavy-handed tactics, did not acknowledge advertised special deductions. After a particularly upsetting encounter with one of the assistant managers, I put in numerous calls to the general manager. He never returned my calls but had one of the assistants call who again took days to get back to me with a price which was not any better that I could get elsewhere. I was trying to exchange a car I bought there one week previously for a larger vehicle. They would not put any quotes in writing to fax to me (contrary to other dealers I later dealt with) nor did they seem anxious to discuss what they would give me for the car I was exchanging and the best price for the car I was buying over the phone. They supposedly prided themselves on being a family business where the customer came first. I did not get that feeling after my dealings with them.I was very surprised that a general manager of a dealership would not e have the courtesy to return a phone call and offer an apology for how a customer was treated. (numerous messages were left for him)We will never return to this dealer nor buy any Nissans in the future.