Freeland Chevrolet Super Store reviews

Cheverolet girl 2929

Oct 24, 2016

The sales executive Mr Jim Bean/Beam have seen spelled both ways was warm and welcoming knowledgeable considerate to my situation I highly recommend him.

jpwilson

Oct 24, 2016

After an unsuccessful attempt at my local dealership, I traveled to Freeland to make a deal. Their listed price was already far below what I was able to negotiate locally. I was immediately greeted and directed to a sales rep by Steve McFarland. The entire process was lightning fast and Steve insured that all of my needs were met until I drove off the lot. I've been to many dealerships, but this is by far, the most friendly and welcoming dealer out there!!

xx

Oct 24, 2016

John Schmitz and his team were fantastic, super professional and helpful every step of the way. I couldn't have asked for a smoother process from these folks. Every time I was there - everyone was so friendly, even if they weren't working with me. And at the end of the day, the product they delivered was everything single thing I asked for. I'd recommend them to anyone looking for a top notch - low stress experience.

shannonmcc76

Oct 20, 2016

John Schmitz and everyone that works at Freeland Chevrolet made buying a car easy and comfortable. They were extremely amazing in all departments. I'm in customer service and I definitely give them a 10

Mekila Smith

Oct 17, 2016

I had a great experience with Tabris Sanders, he made sure I was in a car I wanted and never pressured me into any car I didn't want. He was the salesman I have ever dealt with.

Josh & Ashley

Oct 4, 2016

We bought a 2014 Eqiunox & 2011 Silverado from Jim Beam at Freeland 2 years ago. We out grew the Eqiunox & traded it in on a 2017 Traverse also with Jim Beam as our salesman. Because of the willingness to drop prices & work with us so well on all 3 purchases we will only shop at Freeland Cheverolet!!!!!Thanks guys......See you in 2 years. Lol

David Butler

Oct 2, 2016

So I go to Freeland Chevrolet because my girlfriend's car needs recall work. So while we are there I walk the lot as I'm interested in a newer Colorado. About halfway on our walk back to the building, to talk to someone. We met Tommy Poston. He talked to us about the truck showed us it had one owner. I was sold. About 30 miles down the road my check engine light come on.... yeah not very happy at all. So I take the truck back up to Tommy and I say hey man this has to get fixed. He took me out to talk with Jay Roberts, a service advisor and then spoke with the technician. Who said it needed a new head the exhaust valve on the number 3 cylinder was bad. They scan the code and tell me to come back in a week. A week later I come in and I'm speaking with another service advisor and they don't have parts ordered or know any knowledge that I had even come in before. So I am fuming I walk into the dealership and I'm ready to give the keys back I was really upset that they would sell a truck like that and not inspect it and on and on. So I'm outside smoking and a miss Shelly who is the service lead came out and assured me that they are going to get it right and deffinetly made it all a'ok thank you again Freeland Chevrolet

Jazzy

Sep 30, 2016

Everyone there was so nice, answered all my questions and were very knowledgeable about the inventory. Anthony made my car-buying experience smooth and easy!

Terry B.

Sep 30, 2016

Mr.Tommy Piston and the sales support team at Freeland Chevy made purchasing my 2016 Cruze the easiest, most enjoyable experience that my wife and I had purchasing a vehicle. From the beginning to the end Mr. Piston showed us different vehicles that was suited for my needs. With test drives and vehicle locations to try and find the vehicle I wanted. No pressure sales. I think I have found my Chevy salesman as long as he is there. Thank you Mr. Piston for your time!

Alvarado

Sep 29, 2016

We had a great time buying our car! They helped us in any way they could and made it easy for us. We will go back for our next car we need to buy.

Simmons77

Sep 27, 2016

From the moment I set foot on the lot, Mr Poston delivered exceptional service. He gave me encouragement and helped me as he stated he would. I would recommend him and Freeland Chevrolet to anyone??

abbyabby

Sep 26, 2016

A couple weeks ago, I wrecked my 2012 Chevy Equinox. I decided that I didn't want to drive an Equinox anymore, but after a few negative experiences at other dealerships, I came to Freeland Chevy. My appointment was at the end of a long day of car shopping that had me feeling totally defeated, and starting to question what I was even looking for. Then I met Al. Al listened to me explain how my '12 Equinox was a total loss, and how I felt lucky to be alive. He told me his own story of cheating death behind the wheel, the moral of which really put me at ease. I told him I absolutely did not want another Equinox, so he walked all over the lot to show me different vehicles. Nothing really piqued my interest until we got down to the last row, a 2016 Tungsten Metallic Chevy Equinox. I commented on the pretty color, and he asked if I wanted to drive it, so I said, "yeah, sure," though not really expecting that a test drive would change my mind.He got the keys, then me and Al took a ride. I was nervous behind the wheel, fresh thoughts of my accident came flooding back and distracted me at first. But Al was a natural, got me talking about family and careers and sharing his own story, and by the time we got back to the lot, Al felt like an old friend, and that 2016 Chevy Equinox felt like home. Thanks for really investing in your customers, Al Bourgeois and Freeland Chevy. It makes all the difference!

BigWillie

Sep 19, 2016

Steve Uria was great. He truly understands how to treat a customer. I'm in sales and I'm very aware of how important customers are.

TruckYeah

Sep 19, 2016

Recently purchased a Silverado through Freeland Chevy. Working with Evan Diehl from Internet Sales made the entire process a snap. Pricing was upfront, extremely competitive and most importantly I got the exact vehicle I wanted. From test drive to financing to out the door, it was a seamless, stress free process. Big thanks to John Vollmuth for his help registering my OnStar and XM radio services. I would recommend anyone stop by for a great deal and personal service.

Edith.733atgmail.com

Sep 15, 2016

It was an amazing experience dealing with steve! A very wonderful and respectful person. I wasn't so sure about going inside, till steve welcomed us with such a great smile!. He made everything so easy with mo pressure at all. We thank him so much for taking his time on us. We love our beautiful family truck!. Thanks steve. !

Carolina Herrera

Sep 14, 2016

I love my vehicle, but i also loved they way i was greated. Steve is the best at what he does, he offered me a lot of options and gave me some great advices i have always been scared about purchasing from a big dealer but now i get to enjoy a zero miles brand new car!

Joc Brown

Sep 12, 2016

I've purchased many used vehicles over the last few years, but I always felt forced in my purchase. Everything was laid out in front of me and made me feel comfortable. How much I was going to be loaned, payments, a list of vehicles I was elgible for. This made for an easy process and I feel comfortable with my purchase. Steve was the biggest help and I could tell he was interested and making sure I made the right decision.

Winston

Sep 12, 2016

Great deal on a new truck. They gave me a great price and did not make me wait awhile before getting me a quote. This was also my first time purchasing a new vehicle from a dealership and the staff was very helpful and friendly throughout the process. Would recommend to friends and family.

atjuan07

Sep 9, 2016

i have purchased 2 new vehicles with them they always seem to have what i want and i highly recommend you guys to go.There staff if also very friendly and they speak spanish

Al Poveda

Sep 7, 2016

Mr Steve Uria, Great salesman at Freeland, He got a lot knowledge, very courteous I'm so please with Him and the Dealer for make my dream come true, I will recommend in the Heartbeat, no hassle no lies..So happy driving my 2016 Chevrolet Silverado Thank You Steve you Rock....!!!!

Quality Hardscapes

Sep 7, 2016

Thanks Steve Uria for you great service we always recommend you. We are very happy with your service you are so friendly. We are so excited with our 2015 Yukon XL.

Darlene11

Sep 5, 2016

We felt so at ease buying our 2016 equinox there. PJ was great and worked to find exactly what we wanted. We would most definitely buy a vehicle from them again.

Garner

Sep 4, 2016

Johns S was nice to work with. Not pushy, he considered our needs and listened to what we wanted. It was a pleasure doing business with Freeland. We plan on purchasing our next car there as well.

Gail Berry

Sep 3, 2016

Lindsey was great and assisted with the purchase of my son a car. It was the easiest puchase ever. Now he is able to get to work and finish college.

Meli

Sep 3, 2016

I was impressed by Steve. We had been to several dealerships that day and had dealt with pushy salesmen. When we got to Freeman we were expecting the same. When Steve came out he was not pushy but very informative, he explained each car we asked about. He did not try to make us buy anything. We told him we would be back and he was still genuinely nice. We came back that Monday asked for him and walked out with a 2017 Camaro. Best experience so far at a dealership!!! I recommend everyone go and visit Steve!! Great guy!!!

Suvguy,Tim965

Aug 30, 2016

Out standing dealership and wonderful service,my experience there was stress free and I didn't have to wait all day to get my vehicle.I would recommend freeland chevrolet to anyone.

JHud

Aug 29, 2016

They advertised on their website and cars.com a new car for $14998 but after driving the car and filling out paperwork they presneted fianancing for the car priced at $16900! I showed them the price listed for $15k and salesman Brian said "well, if you look at the small print you see $2k of that is GM money you don't qualify for." REALLY??!! STAY AWAYFROM THESE SHADY LIARS! IF YOUR INTERNET PRICE SAYS $14,998 THAT SHOULD BE THE PRICE.

New to Nashville

Aug 26, 2016

Submitted an inquiry in the early morning and received a response first thing in the morning by Lindsey J.. She was professional, very knowledgeable and not pushy! The entire buying process was seamless and everyone treated you very respectfully.Our car was priced at least $5,000 less than any comparable vehicle that we looked at in the past 3 weeks prior to purchase. Since we had just moved from FL, we had been searching in FL where cars are cheaper than TN and Freeland price was still the best.I just hope the service department is at the same level of service as the sales department.

ThomasFamily

Aug 5, 2016

Steve Uria is a complete asset to Freeland Chevrolet. Not only was he polite and determined to take care of our vehicle, he went above and beyond to ensure that our whole family had a wonderful experience. So thankful we were able to work with him.

Jonathan & Araceli Leal

Aug 3, 2016

Mr. Steve Uria made sure all of questions were answered and made our dream come true.. We never thought such process would be so easy!!!! I am very thankful with Mr. Steve, he is not only a sales person, he actually cares about your needs. He is very loving and caring. THANK YOU MR.STEVE URIA

Cydya

Jul 27, 2016

I started the car buying process online at 10:30 pm. I got a call the next morning from Tabris who told me that I was approved and all I needed to do was come in, test drive the car I chose, and sign the paperwork. Tabris was able to get me a GREAT interest rate on a new 2016 Traverse. I'm very happy with my new car and my monthly payment!

tayrenae

Jul 27, 2016

I'm very happy with my new car purchase. Logan sold me a used 2014 Buick Verano & he was very polite, helpful, & knowledgable. Everyone was very friendly, and took care of me even after the sale was finished. Service department did a great job on my car. Highly recommend these people!

Santos123

Jul 25, 2016

He goes above and beyond to make sure you get what you want. Always answering every question you have! Thanks Steve for everything! Loving car-KB

anntthurman

Jul 22, 2016

Dealing with Freeland's Tabris Sanders Online Sales was easy, productive, and painless. As a result, I have a great Honda Accord not to mention a dependable contact for future purchases. He was friendly and helpful in meeting our requirements and needs.

cathy

Jul 18, 2016

I had three people try an help me . Then The salesman Tommy Poston was very helpful and honest . I am happy with the job he did!!!

Jack W

Jul 17, 2016

My experience with Al Bourgeois from beginning to end was great! Al went above and beyond to make sure the deal on the Venture I wanted went through. He never gave up. I am very satisfied with Als care and customer service even after the sale. I will most gladly recommend him to my friends and family.

Keith & Tonya Mullins

Jul 12, 2016

Our experience with Tommy Poston today was Amazing! He listened to our needs and wants in our new vehicle purchase and he delivered! Thank you Tommy, we will be back to see you in the future!

Gene & Renea

Jul 10, 2016

John Vollmuth helped us with our purchase of a new malibu. It was an easy, painless experience and I will definitely return to Freeland for my car buying needs in the future.

dawn1011

Jul 9, 2016

I would like to Thank Tommy Poston for making my car buying experience perfect from the first time I spoke with him on the phone until I purchased my new car I feel he went above and beyond to make sure he was listening to What I wanted as far as the kind of car and also where I wanted and needed my payment to be. From beginning to end my experience with Freeland and Tommy Poston was perfect!

cterry

Jul 3, 2016

Freeland Chevrolet's CSR Steve Uria is awesome! He will take his time and assist you in all avenues of getting a car you not just can drive, but that you like. He was great. I have been referring him to all of my friends.

bell,pamela062

Jun 29, 2016

This was the best experience I have ever had...MY SALES PERSON WAS MR. JIM BEAN...HE WAS GREAT,AND WENT ABOVE ANYTHING I COULD HAVE DREAMED OF! He listened to what my needs were and gave me more than I anticipated.this DEALERSHIP is FIVE STARS FOR SURE!!!!

Sweet7

Jun 29, 2016

Our experience from beginning to end was wonderful. Our salesman went above and beyond to make sure our family of 7 had exactly what we needed. He never gave up, and did everything he could to make us satisfied. He presented all the possible options and deals, and would create a new one when it didn't quite work. I would highly recommend Freeland Chevrolet for your car purchasing needs.

Charleybrown02

Jun 27, 2016

We were driving from FL to MN and this particular Saturday, it was 99 degrees and our a/c quit working. We had been sitting on the freeway for a couple of hours due to bumper to bumper traffic. We spotted this dealership sign and pulled off and headed for the dealer. The service staff were exceptional! I'm sure we looked hot and dry, and they immediately with bottled water. They were also kind to our little white dog and ushered all three of us into the show floor and made sure we were comfortable. The gal that especially helped us was so sweet. It was after 2PM and they were closing at 3PM, but the mechanic said he would check it out. Jonathan, the mechanic, told us it needed "surgery" and he couldn't fix it that day. We packed in the car again and headed on our way. The service gal and Jonathan gave us exceptional customer service!! We can't thank them enough.

SubaruDave

Jun 27, 2016

Our salesman at Freeland Chevy changed the way we think about dealerships. Our experience was nothing but positive. We bought the preowned vehicle we had been looking for at the right price. The whole process was enjoyable and fun.

granny's cruze

Jun 24, 2016

great place to buy a car. everyone so nice makes you feel Welcome. Denny was so Helpful. easy to talk to. keep me in my budget

Hennings42A

Jun 24, 2016

Everyone at the Dealership was great and didn't shove something that I didn't want down my throat, and the price I'm paying is definitely cheaper than what I paid over at Carl Black, though the vehicle due to its age needs a little tenderness. Also they made sure the vehicle was in working condition even if it took a little longer to get the vehicle.

shelbyville

Jun 20, 2016

This was my first experience with this dealership. I was uncertain of exactly what vehicle I wanted. Logan Stewart was patient with me for hours while I figured it out. With his help, I left a happy customer. He worked very hard to make sure I was happy with my vehicle choice. We made several different test drives. I had a good experience with him. I have to go back next week for a recall notice so I guess I will check out the service department next. I hope they are on their toes as well. Mike, the "tech guru" was very helpful as well in showing me all the new features of my new LTZ Tahoe.Thank you Logan!!!

Shark1955!

Jun 16, 2016

Overall I had a great experience. My salesman was not pushing to anything. I felt at ease all through this process. All my questions were answered.

patrickkehoe

Jun 14, 2016

I've used Freeland in the past and they have the best prices in the area. I'm a GM Retiree so my cost is already set. I like that there is no doc fees and things. Very good staff as well.

Greenhaw Josh 69

Jun 13, 2016

They said I was approved for a 2005 Chevy truck for 16000 drive it for three weeks then all of a sudden they called and said bring truck back ur not approve after I gave the 1000 down plus my car Asa trade n they said I was a proved for a small truck to come get it I told them I want my car back the done sold it and all of a sudden I was approved for 2007 infinity qx56 for 16000 and I bought it everthing worked on test drive the second day I have it half the electric quits working buttons on steering wheel don't work ac works great but turn it to warm and nothing no heat they say they put the cars through a 134 point check they might just don't fix any thang after a month and a half I have a car that really is junk big electric nightmare that is under warranty And they only fix nothing put a radiator cap on it and put a head light n it but makes some crazy noise when u first start it they told me it's just the exhaust warming up in Reality It has way to much freon In it I would not send no one to buy a car from them

Harrisr5217

Jun 13, 2016

My friends and I unfortunately experienced some awful car problems on our travels and we are from STL so we did not know where to go for good, honest service and help. We stopped by this dealership stressed out from our situation and flustered from the past few hours of only getting more bad news about the car issues. the staff here was incredible and actually got us to smile and laugh! They were thoughtful, knowledgable, experienced, and friendly. The service was fast and helpful. They saved the day not only by fixing our problem but also by being wonderfully friendly and genuine. Also, the lobby was nice and had great coffee.

Kg

Jun 10, 2016

One of the worst things I like to do is buy a new car! We had been to and called several other dealerships before trying Freeland. We are so glad we did!! It was a very smooth and great experience. We haven't visited the service department yet, as it isn't time, but I'm sure that will be equally as good.

ERobbins

Jun 8, 2016

Bought a 15 Malibu LS with no hassle and all around great experience.This made the 2nd vehicle Ive purchased from Freeland in a four year span and both vehicles are great.Customer service was top notch all across the board from Sales to Finance.

Teddy

Jun 6, 2016

Yes everything was great, the sales guy Tabris Sanders , the Finance guy Ricky and the Insurance lady where all top notch professionals in making me feel welcome and my car buying experience one of the best I have had.Believe me I will be sending all my co-workers and friends your way, I gave you a 5 star rating on DealerRater only because there was not a 10 on the scale.

Austin17

Jun 1, 2016

John Schmidt is a fantastic person and really makes a connection with you and makes you feel like you have been friends for a while! He LISTENS to you and really gets to know what you want. He doesn't try and sell you a car, he finds you a car that you will fall in love with! John and his team worked very well with me and my wife to find the perfect car that fit our strict budget! Call John today for your car needs, you will be extremely happy you did!

cathyonline

May 31, 2016

John Schmidt picked up the ball at the dealership and he made the entire process so stress free. He was knowledgeable and genuinely friendly and helpful in addressing all of my requirements as well as teaching me the nuances of each of the bells and whistles in my new car. The online managers at the dealership were also the best.

Jccooper19

May 31, 2016

I was satisfied and she was beautiful, friendly and amazing all in one. She had great patience and help me out with everything I needed help with.

dboswin

May 27, 2016

The sales experience with Tommy Poston was terrific, I bought two vehicles in one day, 4-2-2016, he is a great asset to Freeland.I did encounter a few issues with my new High Country Silverado, but with Tommy's help, worked easily thru them, the truck was in the shop longer than I expected, but a loaner was available to me as well.

Kevin Holman

May 27, 2016

Great experience, helpful staff and very professional. Internet salesman John Schmitz went out his way to get this deal done. He made buying of a new vehicle from Freeland Chevrolet a memori

McAtee01

May 27, 2016

Best price on the Tahoe I was looking for. Denny was great to work with. Danny was a trip! (360 burgers was fabulous btw, thanks Danny!)

Impala2012

May 22, 2016

This dealership was like a blessing in the sky. I walked away with Used(Brand New) car that was practically new for one heck of a price.

Cathryn L Smith

May 19, 2016

It was a pleasure working with Tommy! I would recommend anyone to Tommy for buying a vehicle. He's a Great salesman and did everything to make sure I was a satisfied customer. I give him 5 stars!!!

gleclear

May 18, 2016

They sold me a vehicle originally from canada, and due to this will not honor any recall or warranty. they refuse to deal with me, will not even get back with GM Representative regarding this matter, says its not their problem.

SuryaRavi

May 16, 2016

Hello All,Myself Ravi has got a privilege to purchase auto car from freeland chevrolet , nashville. Marketing sales person and manager are very patient enough to meet the customer requirements. They have very good relationship with customers and provided best deal when i have purchased Camaro 2016 model. Regards,Ravi

GaryH

May 13, 2016

My experience was a great overall experience. I went in knowing a bit of what i wanted, Freeland was able to get me into a new unit for less that a used. The process was not aggressive like most dealers, Tom Poston was an excellent Salesperson. He even followed-up with me on his day off. John then assisted with the sale paperwork. The dealership made sure I had a good experience. I would definitely recommend them!

ANASTASIA KELLUM

May 12, 2016

I had been getting the run around from the Wilson County Chevrolet Dealership and had to do all the calling to them when I decided I was not messing with bad service anymore and called Freeland Chevrolet. I spoke with Jim Bean and he went to work fast and in a hurry and kept in touch with me throughout the day since I was at work. When I arrived at the dealership I met with Jim and discussed my options. Jim is a classy kind of guy. No pressure, no sales tactics. I am a very independent and up front kind of person that hates feeling like she is being sold something that she did not want or need. I simply told him what I was looking for and he started the process and helped guide me to the right vehicle. I ended up coming in late that evening and in order to finish the sale so that I would not have to come back in after work the next day the whole staff stayed until my deal was done. I am very GRATEFUL for the service that I received above and beyond what was expected. I will most definitely use them again and tell all of my friends what a wonderful car buying experience I received from Freeland. Thanks guys!!!

Carolyn G

May 10, 2016

Staff was very nice and hardworking for the customer. Staff was patient and really worked hard for the customer! Brian was great!! ThE dealership met my need.

Kelondra18

May 8, 2016

My experience was a great overall experience. I went in knowing exactly what I wanted which made the process more quicker. Nathan was such a good help with the process and made sure I had a great experience! I would definitely recommend him!

Stephanie ford

May 8, 2016

the best salesman I ever had was chip Heflin...he wasn't pushy at all he even took me around the dealer to meet everyone ..I came to get a used car but he put me in a 2016 ..he even took time out to teach me how I can put cool music on my radio ...thank you chip

lovenme

May 7, 2016

My sells man had excellent customer service, he was patient with me. Most of all he told me about a car that wasn't there but would be in my budget and told me he would call when it comes in he did that but I wasn't available. So on MONDAY HE BROUGHT THE CAR ?? TO MY JOB SO I COULD TEST DRIVE IT AND SEE IF I LIKE IT. I was going somewhere else but after that when I got off I went and bought the car. Most of all John always communicate with me from the very beginning to days later after I brought the car.

Greenhaw Josh 69

May 4, 2016

This is the best place to buy a car or truck or suv The way they treaty is by far the easiest way to buy a car

Vprassel

May 2, 2016

Had a wonderful car buying experience. Denny was great and went above and beyond to help me out. Got me exactly what I wanted at a "truecar" great deal.

Jackey Harper

May 1, 2016

Everyone was friendly. My salesperson, John Schmitz was not pushy at all. I was not treated like a woman who didn't know anything. The finace process was great. I bank with Ascend FCU and they contacted them directly instaed of me having to physically go back and forth. They were also great with 8 year old throughout the process. She got free bags of popcorn while we waited and was allowed to "shop around" herself. John was very patient in answering ALL her questions.Have already recommended these folks to some co-workers and family!

Coste, Nancy

Apr 24, 2016

To say we normally hate car buying is an understatement. Lloyd made this experiece easy and successful. He was respectful of our price range & found the perfect match! THANK YOU!

Maurice

Apr 20, 2016

They made it easy for to decide if I wanted to upgrade. My sales man explained everything, this is my second car from them and it get's easier every time.

Matt

Apr 7, 2016

Chris Claude was great, very helpful, and no pressure. It was a great first experience purchasing a vehicle. The online pricing was a couple thousand below market value.

DBeane

Mar 31, 2016

Excellent service and fast. They had exactly what we needed. One minor flaw but overall very satisfied. Will definitely recommend to anyone. Love my new Malibu!

Joni2016

Mar 30, 2016

I took my Equinox that I had purchased from Freeland to the dealership and was given a great trade-in price and also a customer loyalty discount. Chris Clause handled my deal and was wonderful in listening to my situation and needs and getting me into a 2016 Chevy Cruze. I am recommending them to all my friends! Thanks again!

Jfdavis

Mar 29, 2016

Denny Kaufman is AWESOME......He took excellent care if me with the purchase of my new Chevy Trax. I love love love it.........There was no pressure at all and would reccomend Denny and Freeland Chevy to anyone.Thank you,Jo Ann D

amanda259

Mar 27, 2016

I purchased a new Malibu and love it! Lloyd was great! This is my second vehicle I've purchased from him! Great dealership would recommend anyone to do business there!

Mason

Mar 25, 2016

We have lived in the Nashville area for two years and Freeland Chevrolet has been servicing the car we traded in. We were very impressed with the service department and especially Stephanie who was our service representative. Freeland's loner car program using current year models as loners is second to none. When my wife and I decided to upgrade our car we saw a car online at Freeland in which we were interested. Tommy Poston was our sales representative and did a great job of not only helping us with the vehicle we had seen online but also checking to see if there were other options which would fit into our criteria. I highly recommend not only Freeland Chevrolet but also Tommy Poston and the service department.

Aleksandr Osipchuk

Mar 23, 2016

We saw vehicle on line and it was a perfect fit. As soon as we where browsing we got a chat offer on line from John Schmitz trying to as if we want to test drive the vehicle. Next day we came in, even thought we where 45 min late John still acted with professionalism. To make this story short, we got a great deal and John answered all of our questions we asked and did not beat around the bush. But the best part is that we got 2.0% on the loan and drove off with the vehicle in couple of hours. Again i recommend this dealership to anyone who does not want to be hassled around.

Nitevisor

Mar 23, 2016

My experience was "GREAT". Lindsey was very amazing, very helpful. Lindsey, sealed the deal with me with her knowledge of the Brand and friendly approach. This was the most positive experience for me ever when buying a vehicle. I will recommend Lindsey and Freeland Dealership to all of my friends and family.

JeffandEdie

Mar 21, 2016

This is our second purchase from Freeland Chevrolet. We checked prices and talked to other dealers at other lots but Chip Heflin sealed the deal with his friendly approach and treating both my fiance and I with equal respect and attention. As a woman, it's nice not to be ignored while the men talk cars and money. Chip stayed late the night before answering all our questions and if he didn't know the answer he was honest and said so, then went to find the answet. Our experience was excellent, everyone there was nice and helpful. I would recommend them to anyone.

shrader 1

Mar 21, 2016

Our experience went well, both of my sons were impressed. One of our sons was so impressed he's going back to buy a car. John Schmitz was amazing to work with.

tigerterry85

Mar 17, 2016

I had a great experience with Freeland Chevrolet in selecting my new Chevy Cruze! It was a very easy, laid-back experience. Chip Heflin and everyone else at Freeland did an amazing job and I cannot recommend them more!

Songwriter5963

Mar 15, 2016

Carlos Brittan was amazing and went above and beyond for my family. We started the process late on a Friday night and ran into an issue, Carlos told me to hang in there and he would call the next day and would not give up on us. The next day he called first thing telling me to pick up my van. I am now a Freeland customer for life.

ToniG

Mar 13, 2016

I am very pleased with the service that I received from Freelance Chevrolet, Lloyd Harris and the staff. Polite, not pushy, genuine is how I would describe my experience. As a new resident of Nashville, Freeland was recommended by my co-worker. After my first consultation, I knew that I would not want to work with another dealer. This would be my "one-stop shop. "

Lots of cars

Mar 12, 2016

John took great care of my Zr1 while I waited. No appt yet still extremely friendly and helpful. On a Sat afternoon to boot! Part was in stock and the price was right.

Happy Camper's

Mar 8, 2016

John was great finding my husband ad I a car. He got us a great car, in the price range we wanted to stay in. The entire staff from the insurance agent, to the gentleman who went over all of the terms and conditions. This experience changed what I have heard about the dealership from a negative to a positive.

Jen

Mar 5, 2016

This is an amazing place to go buy a car The staff is great and Lindsey our sales lady was wonderful. She worked long and hard to get us a wonderful deal . I would recommend this place to everyone

Pablo O

Feb 29, 2016

Thanks Steve, we urge you to keep that great positive attitude, good experience and knowledge in their work, to keep your patience with us customers.

Serenity1983

Feb 27, 2016

This is the second car that I have bought from this dealership and I had to go through the same salesman I had last time because he works hard to get you what you need. He has a very positive attitude

Cargirl,6479

Feb 24, 2016

CARLOS THANK YOU SOOOO MUCH FOR BEING MY SALESMAN. MY EXPERIENCE WAS MARVELOUS. Thank you will send my friends and family. I appreciate you.Brenda Powell

The Fitz's

Feb 22, 2016

Our experience regarding the purchase of a car at Freeland Chevrolet was outstanding.Alex Dudley was patient, understanding and a great help with our purchase.The other staff we worked with was also great.

NOMADWARRIOR2007

Feb 19, 2016

Had a awesome experience with Freeland Chevelet Nathan Silvers was a great help with everything walking me through the steps with my new Chevy Cruze. Highly recommend.

Sarah T.

Feb 19, 2016

Chris Claude was incredible to work with. He was fun and truly listened to what I wanted!!! He even got me into a car that was better then what I expected. He was a lot of fun to work with too!!!!

Trishae31

Feb 19, 2016

My experience was great! Nathan went above and beyond what he had to, to ensure my transaction was smooth. And the rest of the staff helped in every way possible as well. Thank you to everyone!!

mjreeder52

Feb 18, 2016

Can't say enough about Brian Greene and his exceptional customer service. We were in an unusual situation and he came through with what we needed. God Bless

proudTerry

Feb 18, 2016

I had an 9am appointment & Jonathan took care of my car immediately. I was in and out very quickly! This is by far the best dealer I've been to. Friendly & excellent customer service.

Meggan

Feb 17, 2016

I recently moved so another Chevy dealer is closer to me but after my last service experience I will drive the extra distance to Freeland. I had an engine light on shortly after getting out of the hospital and then the engine light went off. I thought about not getting it checked but service recommended bringing it in. I still wasn't feeling well but went. They located the issue, tracked down the part that was supposed to be available only by special order and repaired the vehicle, covered the cost by warranty and had me on the road in no time - making sure I would not have to return to get the part installed. They handed me the keys and I was shocked that I didn't have to do anything as they took care of everything for me! With service like that from individuals who clearly care about their customers, I am a customer for life! Thank You!

Mr. Carter

Feb 16, 2016

Nathan was excellent. He made sure I understood every step of the sale with no trouble at all. Really made me feel as if he cared more about making sure I was in the right car rather than just making sure I bought something.

Mr. Green

Feb 14, 2016

I never thought Id say this about the car buying process, but it was easy. I got a car thats fun to drive on terms that work well for me. Nathan,s professional easygoing attitude made the process painless. Go see this guy if you're looking for a car.

Car girl..misty231

Feb 8, 2016

I went in to Freelands after a couple of weeks car shopping I was hopeless walking in to Freelands I felt welcomed very comfortable an we fell in love with Brian Greene he was awesome!! Excellent experience

Camaro

Feb 7, 2016

My experience with Freeland was excellent John Schmitz is a GREAT salesman who really takes his time to make sure your car purchasing experience is fun and fast. I appreciate everyone at Freeland and will definitely refer everyone I know who is looking for a car.

Jrichardson16

Feb 7, 2016

My experience at Freeland was amazing. I worked with Alwx Dudley and he was knowledgable and actually listened to what I needed and wanted. He worked with my situation and made recommendations that actually mattered. I ended up buying a certified pre owned 2013 volt and I LOVE it! He and his team got everything done efficiently and with none of the hard closing pushes that can happen at some dealerships. If buying a car from Alex and Freeland will always be this wonderful then I will be back for sure. Amazing experience.

HydroHillary

Feb 5, 2016

Went to Freeland Chevrolet after being extremely disappointed by local Honda and Nissan dealerships and now I wouldn't recommend anywhere but here . I wanted to lease a vehicle for Uber driving and they were the only dealership that was able to answer my questions and work out a deal with me that wasn't a rip off. Nathan specifically was extraordinary ! Made sure I got exactly what I wanted , never pressured me , and helped in every way possible. And let's not forget Chevy has the BEST interiors and features . Danny did a great job of showing me how to use all the new features I had from Sirius XM to Onstar !!! Thank you GUYS!!!

Lino

Feb 5, 2016

It's my first time in US and dont know anything much about purchasing car here but this dealer helps me a lot step by step till I drove my car home. No hassle no trick and very honest people, they wont push you with anything and let you decide but give you good advice. They will not take advantage of you but offer you anything to help you. Very amazing experience for people that are stranger to me but treated me as a friend.

A grandparent

Feb 4, 2016

Lloyd Harris knew exactly the right thing for a Senior who did not want a car payment. Leasing was an option I had not thought about and was perfect for my situation. I couldn't be happier. Everyone there was very friendly and cordial. Thank you Lloyd.

BenVols

Feb 3, 2016

Brought my car in for scheduled maintenance. Ellis Roberts took care of everything. Great job done quickly! Nice to know a service dept. cares about taking care of your car.

Rydhar

Feb 2, 2016

The entire process was fast , easy , and convenient. No long wait times with great professional personal service! Chris Claude was great! The online viewing options for shopping was very helpful as well.

Magic

Jan 29, 2016

Everyone needs service dept was friendly, the service I came for was very quick, Ellis was a great consultant, very informative, I greatly recommend Freeland

Patricia1966

Jan 29, 2016

I had an appointment, I was early and they got to my vehicle right away. Pleasant experience. Work completed quick with quality. I will be returning.

Carp216

Jan 28, 2016

Helpful nice and quick. Ellis is very friendly. This is the third time I have dealt with him. Very nice everytime. I will return when service is needed.

CBass001

Jan 28, 2016

I was looking for a vehicle which fit my budget, I would like to thank Chris in the Internet Sales department for his professionalism and time. I would definitely recommend Freeland Chevrolet to anyone who is in need of a vehicle.

CynB

Jan 23, 2016

Wouldn't take my car anywhere else. I had some unknown issues with my 2013 Malibu and they made sure they found and resolved the problem ASAP. I was helped by Ellis my "service provider". He was very friendly, courteous and patiently explained the "car stuff" to me a woman who has no clue lol. I was updated frequently about the progress and received my car back just like new. Thanks for the great customer experience!

debbiemcclure

Jan 20, 2016

I bought my 2015 Malibu at freeland superstore in antioch and I just love it. At the service Dept. I sometimes go in without an appt. and everything goes so fast and easy!!!! I love freeland Superstore!!!!!??????

donng0811

Jan 19, 2016

I would highly recommend Freeland Chevrolet. The staff are always very courteous & listen to your every concern. I recently took my car in for regular service and as always, very good service. I would especially like to thank service consultant, Jonathan Stainton-James. He is always very helpful & goes the extra mile to assist you.

Ms. Finger

Jan 18, 2016

Mr. Ellis Roberts has always provided me with excellent customer service. He kept me informed with what was going on with my car before any work was done. Assisted me w/getting a loaner car when needed. Is nice and polite. Goes beyond the call of duty. Excellent service consultant.

terrance3

Jan 18, 2016

I was referred to Mr. Jim Bean by a friend and was not disappointed. I was apprehensive to visit a dealer and be paired with a salesmen that would pressure me. I didn't feel that way at all. He asked me what I wanted, and guided me through the process with ease. No pressure, no hidden agendas. I highly recommend Mr Bean if you need a car!

ruby jewel

Jan 15, 2016

I walked in Freeland to inquire about a suv. Perre Whittaker (PJ) was very nice and factual. He did not waste my time with fluff, but he was able to help me get a vehicle that addressed my needs. Thanks PJ!

davi2286

Jan 12, 2016

Ellis Roberts was so helpful when my Chevy Equinox broke down. He went above and beyond to find the parts that were needed to fix my vehicle and also made sure to do everything he could to help get the repairs under warranty. I can't say enough great things about this company and the people they hire. Highly recommended!!

Brian81

Jan 9, 2016

Thank you John Schmitz for a great sales experience at Freeland Chevrolet! We are thrilled with our purchase and the quality of service as well as the knowledge you provided in regards to the purchase of our 2016 Silverado. Brian and JoAnn

rmcclatchey13

Jan 9, 2016

Came in for a battery and they got me in and out with no problem all thanks to mr. Ellis Roberts his experience with this company really showed in an amazing way thank you so much

jacqueline ford

Jan 5, 2016

I recently had my vehicle serviced at your dealership. One of your employees that assisted me: Ryne Silva was very efficient and friendly. I would like to recommend this young man for any advancements or other job opportunities with your company. He provided top notch customer service. Job well done Ryne! Sincerely Mrs.Ford

ryanne0480

Jan 5, 2016

Ellis was an amazing employees. He was kind, friendly, informative man. He went into detail of what to do before I take my car back thru emissions.

O & D Bunn

Jan 3, 2016

While in Nashville traffic we heard a loud squeak coming from our truck. We were on a vacation trip and knew this needed to be checked out before traveling any further. Searching on a phone for the nearest Chevrolet dealer, we found Freeland Chevrolet so we headed there. Spoke with Ellis Roberts and he got us in and checked over within a reasonable amount of time since we didn't have an appointment. There was a rock between the passenger front brake rotor and backing plate. We were very pleased that they were able to remove it and get us back on the road. Thank you for your kind and helpful service Ellis!!

Satisfied

Dec 26, 2015

Ellis went above and beyond helping us. We had a Griswold trip from Sarasota, Fl to Brentwood, Tn. Called and talked to Ellis the minute we hit Nashville. He had our car repaired and back on the road in no time at all. All done with smiles. Thank you.

Jesse Jepson 77

Dec 23, 2015

Lee and John were very helpful and very knowledgeable! Everyone was very friendly. Best automobile buying experience I have ever had! Need tickets to Grand Old Opry.

Maryfer32

Dec 16, 2015

Was a really good experience at this place Steve was so friendly and was so easy because Steve help us the most, usually Latinos thinks that we can't buy a car from someplaces that offers warranty and good service but at this place we can and also Steve helps us a lot!

jimraynashville

Dec 15, 2015

Just purchased my third new vehicle from Freeland. Sales negotiation is honest and painless. Lee Linton asked what I wanted and then he worked to make it happen. Also - very important - Freeland has gone out of their way to provide exemplary service, including taking care of an issue that GM refused to warranty on a previous vehicle. I highly recommend Freeland.

Elicornell

Nov 30, 2015

I am at times unbearable, hard to tolerate, or please. After a horrible, wretched, vile experience with a different chevy dealer in Madison, TN. I found myself at Freeland with a concern over the oil consumption with our 2015 SS camaro. Ken put on velvet gloves, and dealt with me more openly, honestly, and genuinely than the other dealer with concern to the matter that brought me there. He is a true professional and knows the meaning of respect, non-bias decsions, and handling irate, dissapointed and bullish customer. He took the time that the other dealer could care less to take in explaining to me completly, honestly, and clearly the situation with our vehicle. I rarely regret decisions that I make, but admit that I regret not buying our car at Freeland. They are closer to us than the lesser dealer that will never see us darken their door again. With staff like Ken, and Jonathon in Service Freeland is the better and more deserving GM dealer for not only our business but your business also. This dealers staff will take the time to LISTEN ! Something nobody on the north side of town took the time to do. Thank you Ken! Thank you Jonathon! I believe the other gentleman and I use the word gentlemen with all three of these employees, but the other gentleman who was there to assist was Greg Nippert from Naples, FL as I recall. He didn't say much but he did what Ken and Jonathon did........ he listened. I am prematurly giving stars across the board something I am usually hesitant to do based solely on the belief that if something isn't right a man like Ken will be just as reasonable as he was today! Thank you again and again.

Skeasler

Nov 24, 2015

Excellent experience. They spent the time necessary to make us comfortable with our purchase. Got a great deal. I'd recommend Freeland to anyone!Carol

BSteel

Nov 23, 2015

Steve Uria was the perfect person to talk to . He did not pressure nor rush me in my choices. He was extremely helpful and knowledgeable of everything. He was very friendly and was a huge help. The process was quick and easy.

Jacar

Nov 18, 2015

Most dealerships try and pressure you into a deal that you are not comfortable with, but at Freeland Chevrolet I did not feel any pressure and I was given a great deal! The salesman Lee Linton was very professional and knowledgeable of their inventory. He is a first class salesman...A+

jo

Nov 18, 2015

never thought that we would be able to get a new vehicle. we bought our vehicle in august and today I went for my first oil change. it was great to pull into the service bay and be treated like a real person. Thank you Freeland.

Dr Smith

Nov 17, 2015

I've been trying to buy a new cargo van for sometime and Freeland / B Greene made it simple. First : Best price Second : Paid attention to me and not to another buyer.Third : In and out quickly. Forth : Smiles and no wining about not making money.

edandterry

Nov 16, 2015

Went in with specific request for a 2015 Chevy Volt. They had none in stock but found one, had it delivered, and worked every discount and incentive possible to provide a lease price that met our requirements. Couldn't be more pleased with the way Denny listened to what we wanted and followed up throughout the process.

Blackboy0722

Nov 12, 2015

Carlos was very approachable and friendly, he listen to my concerns. This was the first time I felt that the salemen was not getting over on me. If you are looking for a car go see Carlos at Hickory Hollow. Again, he was amazing and made my transition on buying a car a breeze.

Supergirl, Lindsey Jordan

Nov 5, 2015

They are the best. Ithey did everything to make happy. Not so good credit But left with a 2015 chev. Trac. I will keep dealing withe Freeland Chevrolet. The sales and maintenance very professional. I am very happy. Never thought I waould leave with a 2015 brand new car off the show room floor. Thank you Than you Freeland Chevrolet.

Shawntonc

Nov 3, 2015

I am taking time out to write this review about Miss Cindy because she absolutely deserves it. I was so upset about my check engine light coming on the first time in my brand new car. I went in poured my heart about how took my car to other establishments that read the same error. Not only did she listen to me,she educated me.She genuinely cared. You just don't find people out here like her. I appreciate the outstanding customer service that was given. Also, the new lady(Allstate) who assisted with my loaner car was awesome!!! I am very please with my experience overall.

satisfiedcarbuyer

Oct 29, 2015

You meet some people and you know right off that they are genuine to the core. Tommy fits this description. He listened to us and took our interests and needs to heart. He was more interested in developing a relationship than pushing a sale. I will absolutely recommend Tommy to others in the market. His approach is one others should emulate. Thanks Tommy!

Esmuth

Oct 28, 2015

Very straight forward & informative. I would purchase another vehicle from Freeland. In and out in a timely fashion. Freeland please loose the insurance sales pitch and update your computers only noticeable downfall but everything else was great! I'll be back for service work as needed.

marsha marcum

Oct 28, 2015

I started smelling gas, on the inside of my Chevy Equinox. I Called, Jonathan Stainton-James who works for Ben Freeland Chevrolet in Antioch, TN. He said, "bring it in and we'll take care of you," They did just that. They gave me a car to drive, while they installed a new fuel pump, which was under special warranty...My visit was painless and my service was awesome. This is my second visit this year, on two different matters. On both visits to the dealership, I was treated like family. I want to give a special shout out of thanks, to Jonathan Stainton and to the service department. Sincerely,Marsha Marcum

VentureRepair

Oct 24, 2015

Was visiting my daughter in Nashville when I noticed an unusual noise in front of our Venture. We thought it might be a wheel bearing so we wanted to get it fixed before we returned to South Carolina in a couple of days. We took vehicle to Freeland Chevrolet late Saturday morning. I was greeted in a friendly and professional manner by Service Consultant Ellis Roberts. He was very helpful. The repairs were finished shortly after the service area closed.I am very pleased with Ellis Roberts' customer relations skills, knowledge, and professionalism. If I lived in the Nashville area, I would make Freeland my "go to" dealership for sales and service and Ellis Roberts' as my "go to" Service Consultant. All employees were very friendly The whole experience was very pleasant.Fred Heatley

drmcclimate

Oct 23, 2015

Jonathan in the service dept always makes it a great experience. He always puts my mind at ease about what they're going to do and how long it will take. And a free courtesy car when available.

msolarczyk

Oct 22, 2015

My wife & I were not sure what we wanted,but after meeting Lee Linton we knew we were in good hands.Lee took his time with us,we are both in our mid 60's & my wife is handicapped. Lee rode us around on a golf cart & was very patient as we took our time trying different models. We finally decided on a new Trax,& we LOVE IT!! We cant say enough about the ENTIRE staff at Freeland Chevrolet! We were treated like we were family!

TomS1234

Oct 20, 2015

No hard sales pitch here, I knew what i wanted and Tommy Poston made the deal work. No haggleing required. Tommy Poston is top notch sales guy and I highly recommend Freeland Chevrolet Superstore 5333 Hickory Hollow Pkwy Nashville, TN 37013.Tom S.

angela silvy

Oct 19, 2015

I would like to thank PJ and the staff they we're all great people and sold us a car that we love. Thanks freeland

Oliveoil15

Oct 19, 2015

Jonathan Stainton James and Tommy Poston are the two most awesome guys at freeland Chevy superstore. They helped us getting a bigger car that suited our needs and they helped us get Jamie's hand controls.

ScionTc08

Oct 12, 2015

I came here to buy a Scion Tc. This was my first buying experience and I must say, it has made me not want to buy from a dealership ever again. I was treated poorly due to the fact that I am 21. They tried to screw me on my car loan and make me pay $18,000 for a car with a sticker price of $9,000. They didn't really let me view the car and were very pushy to get me out the door. I wish I would have gone somewhere else. They didn't get my tags in until 2 temporary tags after my purchase & argued with me to get a new temporary tag. Do yourself a favor and go somewhere else. Supposedly one of the better dealerships, not to me it wasn't. I could go on all day about this dealership but I believe you get the point.

TWoods1

Oct 9, 2015

Everyone is friendly, great customer service, and I will definitely do business with them again in the future. The sales rep really helped me out a lot. Even though I bought a used car I was treated as if I was buying a new one. I would definitely recommend to shop here for your next car.

red hot camaro

Oct 8, 2015

Going to a dealership is like going to a dentist, I hate it. But this dealership is the best ive been to. they do not pressure you at all. my salesman Brian Greene was the best salesman ive ever encountered. sometimes you just want to walk out of a dealership because its so overwhelming. but this place goes out of their way to make it less painful. 5 stars all the way especially to Brian. you were awesome.

nfletcher

Oct 5, 2015

Lindsey Jordan was the best sales woaman. She was honest and made our car buying experience awesome. She has the best customer service skills and gentle spirit that made the process so easy. She is a great assest to the team there at Freeland. I would recommend anyone looking for a car, ask for Lindsey!!!Thanks for making our car buying experience a great oneNikkia Fletcher

SonyB

Sep 29, 2015

Lindsey Jordan provided me with the best customer service I've received in a very long time. As a single woman, I've experienced every negative aspect of car care and car buying. All that changed before I even set foot in the showroom. Lindsey established a level of communication and trust that made me feel so welcome once I was actually able to visit the dealership. I'm driving a safe, reliable (and fun) car now and will absolutely be a return customer. My great experience didn't stop with Lindsey. Every person, every department, I encountered was friendly and knowledgeable. There is a true sense of teamwork here. The ultimate goal was to ensure my car buying experience was satisfactory and Freeland has surpassed all my expectations.

Baglady23

Sep 28, 2015

Great customer service from the time I got there, the time I left. The lady from Allstate asked if I wanted some water and popcorn. She was the only one that ask.

Shryp

Sep 28, 2015

I knew I wanted a 2016 TRAX. They just needed to find the color I wanted. I did not want to wait 2 months to have a new car built. I came in, we discussed it, they found a couple possibilities in Kentucky. It took a few days to get the other dealer to cooperate. When I actually came in to purchase, I was driving off the lot in a little over 2 hours. I was very impressed with that. This is my second purchase from Freeland and will not be my last. Ellis in the service department has always been wonderful to deal with.

Emil123

Sep 24, 2015

Brian Greene was very helpful. I would buy from Freeland again. Everybody I met during the process was so very helpful. a very good team.

mwill615

Sep 23, 2015

I just purchased a 2015 Chevy Cruze a couple days ago. My sales person, Carlos Britrain was awesome and very helpful even better the second time. He helped me pick out something 2 years ago when I got rid of my 98 Oldsmobile and this time having a even better outcome. Thanks to all of the staff for being so helpful and working with me. I would most certainly recommend this dealership and Carlos to my friends and family. Thanks.

Dani J

Sep 20, 2015

I purchased a 2015 Chevy Sonic recently. My sales person, John Schmitz was excellent and very helpful. I enjoyed my experience. I would definitely recommend this dealership and my salesman to friends and family.

samstar

Sep 17, 2015

I'm glad I came to Freeland great service.Everybody was the best I want to thank Jeff and Nick Rice for everything also Tommy you guys are the best.

kwease

Sep 10, 2015

Went to buy and came out with a lease due to the AMAZING price they got me for my BEAUTIFUL Equinox. They were extremely patient and answered all my questions to the best of their ability. I did not want to lease, but after thinking it all over and talking about the benefits it was the best choice for me and I am very glad I did it. I recommend going in to Freeland Chevy and seeing what these guys can offer you!

Miaknk2

Sep 7, 2015

I'm giving this auto dealership a 100..this was indeed my first time going to a lot and purchasing a car.. He never made me feel like I wouldn't get approved because he was confident I would! He presented a beautiful car to me for me and my two children. I'm excited about this new journey to not only fix my jacked up credit but just to be given a chance to show people and myself recovering from past mistakes is very possible!

crlocke23

Sep 5, 2015

NO credit and never thought they could get me in a 2015 Chevy Cruze with payments $200 lower then what I thought they would be IF I even got approved for the car but Freeland Chevy did it at %2.9, now me and my new family get to enjoy a brand new 2015 Chevy Cruze with only 17 miles on it!! THANK YOU

LMLeSure

Aug 30, 2015

This service team is incredible. They provide fast and friendly service and they are affordably priced. It is always a pleasure working with them. I have confidence that whatever needs I be done will be done right.

Steven

Aug 27, 2015

Freeland Chevrolet had a wide range and variety of the vehicle I was looking for. They had very fair prices with incentives/rebates, worked with me on my trade in, and got me the deal I was looking for. Excellent customer service, was able to answer all my questions, and was given the attention I would expect when purchasing a new vehicle. Lee was great and I appreciated his assistance in every step of my purchase.

GiftedAndGoofy

Aug 25, 2015

The service was fantastic. Soon as I walked in I had gotten instant service. Jim Beam treated me like I was his very own son.

Amy

Aug 19, 2015

Freeland chevy cares for their customers. They were very intintive to my needs and my budget. I would call these guys friends. I will definitely come back to buy my new vehicle from Freeland chevy.

silveradogirl

Aug 19, 2015

My husband and I had been looking for a Silverado for 3 months. Went to Freeland Chevrolet and found the truck of our dreams. Staff was wonderful and pleasant. Everything went so well and we would recommend them to anyone. Jeff was incredible. If we need another vehicle we know where to go.

bbarch01

Aug 18, 2015

I began maintenance program with Freeland for my Equinox. The experience was pleasant. Easy in easy out. Nice waiting area. Staff is courteous and polite.

Cadillac092015

Aug 18, 2015

I have brought my used Cadillac in a couple times to get fixes done, and the service has been incredible. I got the Cadillac from the dealership, and they've been nothing but helpful.

DylanBoren

Aug 17, 2015

I brought my 2014 Silverado in for a warranty oil change, tire rotation, and to check the transmission for a possible issue on 8/5/15. I picked up my truck on 8/6/15 and when I got home from picking up my truck, I found 4 greasy hand prints on the truck, One on the drivers door, one on the drivers side rear door, one on the hood, and one on the passenger side fender. This is the third time I have brought my truck to Freeland for an oil change, and it's the third time I have picked it up with greasy hand prints on it. The first two times, I just chalked it up to bad luck. However, after it happening the 3rd time, I called Ellis Roberts and explained what happened. I informed him that the greasy hand prints are completely unacceptable and added that I'm not sure why there were on the rear door, as there was no reason for the technician go into the back of my truck. Ellis was very apologetic and told me that he would have the Service Manager call me first thing the next day. That call never came. On 8/12/15, I called Ellis again and explained that no one ever called me and once again, he was very apologetic. Ellis informed me that he was putting another note on the Service Managers desk and that I would get a call first thing the next morning. That call never came.At this point, I'm washing my hands of this dealership. They have done nothing to resolve the issue. If I can change the oil in my three other vehicles without getting greasy hand prints on them, then why can't a technician, who changes oil every day, not do it without getting my truck filthy? When I take my vehicle somewhere for service, I expect it to leave in the same condition that it came in as.

DynamoDiva

Aug 16, 2015

Please purchase your car from Freeland. I was shopping for a 2015 Impala black in color. All the Chevy dealerships has new ones for over $36k. When I went onto Freeland's website I found two black 2015 Impala's under $27K used with no more than 30,000 miles. I was sold, I starting entering in my information online to get pre-approved. Lloyd Harris, my salesman said I did save time by entering my information online. Well Lloyd was there waiting on me with the car pulled up ready for a test drive. He is the sweetest most professional sales guy I've ever met. He did not pressure me or make me feel uncomfortable. I felt right at home and also knew another sales guy Smitherman, our sons play football together. Freeland is a family orientated atmosphere, a great team. Shane my financial guy made the process of signing my life away, easy as cutting pie. He was so friendly and personable, we knew each other kid's names by the time we were done. Did I mention the entire process was only 3 hours. I was in and was out. I didn't sit around bored waiting for the banks to come back with an answer. The team kept me entertained and very comfortable. My car is great I love it so much!!!!! Thank you guys so much!!!!!!!!

vietvet

Aug 16, 2015

I was torn between fixing my 14-year-old car or getting a new one. I owned an Impala so went to Freeland Chevrolet to look. I left with MY new car. Chris Carrier (the salesman) was personable, efficient and knowledgeable, Everyone I met at the dealership was friendly and helpful. My new Impala has a lot of bells and whistles, which my old one did not, so it will take this old Vietnam vet some time to practice and learn about things like On Star. But it doesn`t diminish the fact that I have a well-build, smooth-running vehicle. I love American-made cars, and having a Chevy fits me to a tee.

mashtong12

Aug 10, 2015

After purchasing my used car from Freeland Chevrolet, I noticed some minor detail issues that were over looked when buying the car. I called the service line to see what could be done and if I could use my insurance to cover the cost. After listing my issues and hearing my story, I was told "Not a problem." Not only did I get next day service, but they went on and covered the cost of the problems without touching my insurance. Everything was fast, I was in and out, and I truly was treated like a friend that they had known for years. Two thumbs up from this girl!

nickydrake21

Aug 10, 2015

I had an old beat up car on its last leg. i ended up barely making it to freehand on a hope and a prayer and had a diagnostic and knew soon what my cars fate would be....The cost to repair my badly broken vehicle surpassed the initial amount spent to acquire the car. I was worried i would not find a car with new credit such as mine. But Mr Ellis Roberts took great care of me in services and linked me with Lee Linton who worked hard to make sure i left there with a reliable car that i was happy to own! He was very patient with me and unlike any sales man I've ever encountered. I feel like i really got a great car at an affordable rate for me. My experience here was top notch and Id tell any friend needing a new vehicle; to find lee linton at freeland.

UKYFan70

Aug 8, 2015

Freeland Chevrolet is a wonderful dealership. I've purchased from other CHEVY dealerships in Nashville are, and not had great customer service afterwards. I was ready to leave Chevrolet in my new car purchase, but the Freeland Service Dept, and Freeland Sales Team turned me back on to Chevrolet.

fxstc1993

Aug 6, 2015

My truck has recently been in twice for 1. a new battery and 2. a throttle sensor replacement. These guys have always been great in quickly diagnosing and servicing the vehicle and having it ready before I'm finished eating lunch across the street. Can't beat OEM, they guarantee their work and in the long run I save money and time.

Qt7iffie

Aug 5, 2015

Just sooooo happy and lovey new car!! I can't believe I got the car I really really wanted! Thank you sooooo much!!! P.j. Is definitely the man!

joe2003johnson

Aug 4, 2015

Don't Judge a book by it's cover:Freeland Chevrolet may look like any other car dealership in town, But they are NOT!!!All I can say is Two words: Buy Here!If you've ever bought a car or thinking about it, PLEASE visit Freeland Chevrolet (5333 Hickory Hollow Parkway Nashville, TN 37013) They have excellent standards, which include:- Amazing Sales Lady aka Stacey S.- Repair dept. that goes the extra mile - hats off to Ellis!- Finance Dept. that is friendly, non-pushy and will get you a fair price!- Allstate Insurance Agent in the building that saved me money (I got a quote from my insurance and switched on the spot)-There is not enough time or words to cover the Superior Customer Service I received at Freeland. From the time I inquired online, and Stacey called me, until the time I drove off the lot in my 2015 Chevy Sonic.I work in the Customer Service Field and I know Great Customer Service when I experience it.They understand and have grasped the commitment to provide Superior Quality Service and serve the customers the way we want to be treated.No I am getting paid to write this, but I feel like that the truth should be told. All I can say is before you think about buying a car, visit them, and you will see for yourself.Freeland Chevy Superstore5333 Hickory Hollow Parkway Nashville, TN 37013Sales:(866) 578-7930Respectfully,Joe "Sonic" Johnson

ehagan53

Aug 3, 2015

We love it we have never been treated so good. Everyone treated us wonderful. We will definitely recommend and come for our next car needs.

solstice

Jul 31, 2015

Antioch Freeland is my home base dealer and they are "The Bomb"Every visit is warm, friendly and prompt.The service department from Jonathon, to the shuttle driver are like my family.Thank you for your special care!!!See you at Thanksgiving!!!Tracey Spenceraka "Catwoman"

jane4156

Jul 30, 2015

From the moment we stepped onto the lot to the time we drove away in our new car, the entire car buying experience at Freeland Chevrolet was awesome! Our salesman, Tommy Poston, was extremely knowledgeable and a pleasure to work with. He worked hard to find a car within our budget and answered many questions along the way. We got what we wanted for our trade and couldn't be happier with our Chevy Malibu! Thanks Freeland for a pleasant, friendly car-buying experience!

mandi427

Jul 29, 2015

Buying a car isn't usually a pleasant experience but Stacey made this time the exception. It was quick and easy. We got what we wanted for our trade in and a great price for our new Impala. Would highly recommend them !

Megan 30

Jul 29, 2015

I had a wonderful experience buying from this dealership. My salesman Rodger Smitherman made the whole process a breeze thanks for helping me drive my brand new Chevy cruze

FGoodlow

Jul 24, 2015

I visited the Freeland dealership to have a motor replaced for my windshield wipers and as a woman I am not happy anytime I have to get repairs on my car. Jonathon Stainton - James was my consultant and he made my experience carefree and fun and just had me cracking up the whole time I was there. (All while being completely professional) It's the best customer service I've EVER had and this is coming from a woman that's been to a lot of repair shops in my life. All the consultants there are always so nice but Jonathon really stood out. Oh and not to leave out the part that the repair shop had my car ready in 1 hour and that's also including repairing a recall on my car. I highly recommend Freeland Chevrolet for not only repairs but my car buying experience was easy and carefree. Thank you Freeland & Thank You Jonathan, Frances Goodlow

chucky

Jul 21, 2015

Jonathan Stainton-James and the Freeland employees showed me great service Jonathan gave step by step info on what was going on with my car and went over and beyond to make sure i was taken care of. He got me in a loner car for the time of service. I am higly pleased with the professional manner in which your mechanics serviced my automobile. You have definitely gained a new customer who will refer all of her friends, Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Freeland Chev for years to come.

harold1

Jul 21, 2015

My used car purchased was great .The Sales person Stacy stay in touch with me from first step of my inquiry from the internet.Then few days later we came into Freeland dealer to checkout the vehicle and start the paperwork.Stacey was professional,courteous,honest and made sure we were taken care of every step in that process until we drive that car of the dealer lot.I would highly recommend her and others checked below for buying a automobile from Freeland Chevrolet Dealership.Harold

CUSTOMER1989

Jul 20, 2015

I had to take my car there several times. And every time that they looked at it they were always extra caring when it came to helping me out on what I needed to do. One of the employees named Jonathan was very friendly he was really nice and he kept me up to date on everything when they had my car. I recommend them because they're friendly they're outgoing and they really will try to help you to the best that they can.

Jwat15

Jul 20, 2015

The employees are always upfront with information and kind with their services. I have been servicing my vehicles here, off and on, for six years now. This is where I enjoy going when in need.

Racheal

Jul 15, 2015

My recent purchase with PJ at Freeland Chevrolet was completely painless. He worked with me to make sure I purchased the best care for my budget and I am in love with it! I would recommend Freeland to anyone looking to purchase a new vehicle. I couldn't be more happy with the way things went.

dshank

Jul 14, 2015

Great service, friendly. Lloyd was very helpful and got us into our new car. They also helped us save money on auto insurance.Thank you

ladywithatruck

Jul 12, 2015

My former salesman retired several years ago and I was not looking forward to finding someone else to deal with. When I called Freeland a week ago about buying a new truck, I was put in contact with John Vollmuth. John told me what trucks were on the lot and to come in. When I went to the dealership and spoke with John, I was very specific about what I wanted in a truck and he found two that I test drove. The second one I bought and had for a week. Nothing was wrong with the truck, it was just a little too big for me. When I went back John helped me find another truck that is just right for me. Also working with Shane Turner in Finance was a better experience than 28 years ago when I bought my first truck and 21 years ago when I bought my last truck.I dealt with the former dealerships at this location for years.Usually when dealing with Freeland in the past it was for service on my former vehicles and it was always a pleasant experience.

GoAnnaZoom

Jul 11, 2015

Part of the reason I waited so long to buy a car was that I disliked dealing with sales consultants. As a 4 time Dodge, Jeep, Chrysler loyal customer, I was very hesitant in buying from another car company and dealership. I went specifically looking for my dream car that just happened to be on the lot. When I couldn't find it, I entered the sales floor, apprehensively, and that is where I was introduced to Chris Carrier, my sales consultant, he immediately showed me the vehicle in which I immediately fell in love. I simply said I want it and he said, well OK?!?! ( Too easy, I know!!)I was treated with kindness, and felt very comfortable. Not once did Chris give me the typical sales lingo or mumbo jumbo! I, instead, was presented with a very helpful, knowledgeable, professional, funny and compassionate sales person. The whole process was so streamlined, my stress was completely alleviated and I drove out of there in my dream car. (You know you're buying the right vehicle when everyone you come in contact with from sales to finance, nod in agreement of your choice of vehicle.) A++ service from all that I met and a huge thank you from the bottom of my heart for making my dreams of buying myself a Dodge Challenger come true!! This experience was all a perfect example of how to do good business.

connie72

Jul 10, 2015

This dealership worked diligently with us to get us the best deal. Very good salesman. Right on top of everything. We had a budget to stay with and he met that with great expertise.

Cruze Buyer

Jul 10, 2015

This was my first trip to Freeland Chevrolet and didn't know what to expect, it didn't take long to realize this was going to be a great buying experience. My salesperson, Steve Uria, was very knowledgeable of the car I wanted to purchase and made the buy a very relaxed experience. Shane Turner in Finance continued the relaxed atmosphere while completing all the paperwork for the purchase. Thanks to Steve and Shame for all their help.

mymalibu15

Jul 6, 2015

THE BEST CAR BUYING EXPIERENCE I HAVE EVER HAD ,THE EMPLOYEES WERE VERY FRIENDLY ,KNEW EXACTLY WHAT THEY WERE TALKING ABOUT ,DENNY KAUFMAN OUR SALESMAN TOOKED ME THROUGH THE WHOLE PROCESS WITH EASE. MY NEXT PURCHASE WILL BE WITH FREELAND FOR SURE THANKS FREELAND

tmoore01

Jul 6, 2015

While shopping for a car for my daughter, I dreaded going into a dealership. Previous experiences made me anxious about the entire process. Not this case this time! Lloyd Harris was more that accommodating when it came to answering my questions. He made sure that both me and my husband were satisfied with our choice. Everyone we came in contact with was pleasant- something not often found in car dealerships. Thanks to all!!

Kirkadams89

Jul 3, 2015

I recieved honest and friendly service and was very pleased with my first car buying experience. I was nervous as I went in but the sales representatives and finance department made me feel very comfortable.

Deborah144

Jun 30, 2015

My experience was great! We had an awesome salesman Rodger Smitherman. I will be referring my family and friend that are in the market for a new car. Thanks for all your help!Deborah Sales/Vicky Small

kristindare27

Jun 28, 2015

He's a great salesman! He made purchasing my camaro so easy! I would recommend my friends to go there and ask for josh! He was very helpful, friendly, and not pushy at all! & I am so happy with my new car (:

May Lyons

Jun 26, 2015

This was my first new car experience, they didn't teach up about loans and leases in high school, and they make it so easy.

ctaylor

Jun 24, 2015

We had a good experience with Freeland. Everyone was honest with us at all points throughout the process. Never did we feel uncomfortable or like someone was taking advantage of us.

Kel's car

Jun 24, 2015

This purchase was not painful at all! We had bought from Freeland before and expected what we got. Straight answers and help. Love our car!

templar37221

Jun 24, 2015

Ellis was extremely helpful with getting my tire /wheel covered under the Tire and Wheel warranty. Very Friendly staff, and kept me up to date on the status.

Eddy31

Jun 22, 2015

I get my new car last week n I like how they help me with all my questions about "Jeff McCarty is so awesome salesman

Rugby7

Jun 21, 2015

If you want to buy a Corvette, then Lee and Danny are the chaps for you. They are super knowledgeable and enthusiastic about the car, without being pushy. They helped us build our perfect car, providing sound advice and making sure we understood the options. They also had great patience, especially towards the end of the process, when we hounded Lee with multiple phone calls. Given their knowledge of all the technical aspects of the car and their top notch customer service, I wholeheartedly recommend Danny and Lee.

SsterSuzie

Jun 14, 2015

I've purchased two vehicles from Freeland now and this experience was even better than the last. Steve Uria is great and made sure I got the vehicle that I wanted and not the one he wanted to sell. He's very humble and friendly and did his best to get me the deal that I wanted. Shane and Sean in finance are great, too! I and my family are lifelong customers! Thanks!

phil514

Jun 12, 2015

Sean and Lee made the whole experience Great! Was not lied to or pressured into anything I didnt want or need. This is the 2nd car ive purchased and because of these two guy ill will continue to go back!

hale, rich1963

Jun 11, 2015

This is my second purchase from Freeland Chevrolet. My Salesman - Lee Linton is a pleasure to work with. Always professional, and patient while keeping my best intrest in mind.I recently called Lee out of the blue to ask a bout a car I noticed on-line. I asked several questions and made arrangements to come see it without much notice. Lee managed to have the car available quickly, as I was balancing my work schedule. After a drive, my wife and I were pleased enough and felt confident to move forward with our purchase.... Lee made the difference for us!Thanks Lee for all you do!

Rcman93

Jun 9, 2015

Great experience, positive enviorment, and great inventory. I purchesed a 2015 Chevy Colorodo from Lee Linton and Sean Donaldson; this is the second car I acquired at Freeland and Lee Linton and Sean Donaldson are the reason I returned to Freeland to purchase a truck. If you need a new car, used car, or a Car Check-Up (service), Freeland Chevy has you covered.

banjo picker

Jun 8, 2015

I initially hesitated going to Freeland because of the reputation of the previous owner of this dealership location. I had only heard (no pun intended) good things about Freeland and had bought some parts there, from some nice folks. I had purchased a used hard to find low mileage diesel truck sight unseen from Ohio and, as it was unseen, got a 3rd party service contract thru Penn Warrantee. All fine until I needed a new alternator, as the bearings began whining. Decided to try Freeland as they are convenient to me. Long story short, the warrantee was not worth buying, but Jonathan Stainton-James went above and beyond, did all the hassling about the service contract, got approval, and got the service done. I am very pleased with his efforts on my behalf, and very pleased with the work. The truck runs great again, and I know where to go for service.

Duke1990

Jun 8, 2015

I was very impressed with the level of service I received and would recommend Freeland Chevrolet to anyone who is in the market for a new or used car. Working with Chris was one of the best experiences I have had in a sales environment. I felt like he was on my side and he worked with me through everything to make sure I was happy and got the car I needed.

Gator Fan

Jun 8, 2015

Let me start by saying that Jonathan Stanton-James is awesome ! He's informative and puts the customer first! I didn't buy my Chevy cruze from Freeland, however my experience with the Service department was excellent. I would like to thank my service technician for be patient and listening to me regarding my car!!! I will never go to any other dealership!! Freeland Chevy will have a long time customer going forward!

Trax2015

Jun 4, 2015

My salesman was Lloyd Harris and my new Chevy Trax is the 4th car I've bought from him since moving to Tennessee seven years ago. He is professionalknowledgable and very easy to relate to. The financial man was Ricky and he was great too.

dietrich13

May 30, 2015

I have never had a bad experience here! The service team is great!! They always fit me in and provide fantastic customer service! I bought the car in another state and happened to go to Freeland for service! I would never go to any other dealership!!!

Mame28

May 29, 2015

Freeland Chevrolet is one of the best dealerships I have ever been to. They made sure I got everything I wanted and the way I wanted it. They were very helpful and friendly. I would recommend everyone there.

tcv21

May 28, 2015

I experienced an easy and non pushy buying process. Felicia took her time to listen to my requirements for the new vehicle that I wanted, found several options and then presented them to me on my schedule. Shane then took over and handled the financing portion in record time with an outstanding rate. This was truly an easy transaction from start to finish. I will be coming back for my next vehicle.

lrbkr

May 22, 2015

Lee Linton did a fantastic job in helping me design, and ultimately build my dream car. Lee was their to help in the very beginning of the process and kept me informed all along the way. I have never purchased a car like this and Lee was great in answering every question and was always quick to respond. Once the car arrived, Lee pulled in Danny and the service team to once again answer all my questions and complete a great buying experience.

tlee77

May 20, 2015

The staff was very professional and polite!!! Ellis Roberts in the service department was very polite with me. I would definitely go back and recommend Freeland Chevrolet to my friends.

Nick1865

May 18, 2015

Perre Whitaker was extremely helpful and made the buying experience easy from start to finish. Everyone I dealt with was polite, professional, and genuinely seemed like they wanted to make the buying experience as stress free as possible.

2011 Cruze Owner

May 15, 2015

My overall experience has been great here. Tim was awesome when I bought my car in March 2011. Lately, it's been having some issues, so I've taken it to the service center, and they have been very helpful. Jonathan is especially accommodating. Thanks, Freeland!

chevygal2015

May 15, 2015

I had no idea that I would ever be the owner of a "brand new car", but I am now!! Jeff, Shane and Bob were totally amazing! I told them what I could afford to pay and they helped me find a great car! Great customer service there!

greendragon

May 15, 2015

From the start we had a fantastic day!!! All of the salesman personnel bend over backwards to get us into our new Sonic .The finance manger was more then helpful getting our loan approved . The service personnel were very friendly as well , a big ten for everyone in this dealership .Oh don't want to forget , the popcorn tasted great ! LOL

templar37221

May 14, 2015

Michael was awesome! Everyone was so nice. No sales tactics, and they gave us a fair price on the our trade in! Very reasonable prices!

adsails1

May 13, 2015

Always quick, courteous, and efficient!! I've had oil changes to engine issues and have never had any issues. Jonathan is awesome and always ready to help, along with everyone else. They get you in and out, while you sip coffee and watch television!

jdial

May 13, 2015

I'm very pleased with the service that i get whenever i come to get my vehicle serviced or have any questions or concerns about my car. Mr Ellis is very professional and takes pride of his customers well-being issues, he's very-detailed and explains any issues that u might have as for as your car being serviced and maintained, I wanted to take out a little time and to thank him so much for being so concerned & caring about my car issues whenever i bring my car over to get serviced ,thanks a lot i appreciate your business.......J dial

dietrich13

May 12, 2015

Jonathan was my service advisor. I got great customer service as always! I had a conference call to be on for work so he made sure I had a quiet space to take the call away from the main waiting room. I would recommend this dealership to everyone! I didn't even have an appointment and I still didn't wait as long as I have at other dealerships!

meka8861

May 11, 2015

I just wanna say as a southern woman i know how we roll! To get the service & love i received was not suprising but, these lady's took Carol Joscelyn,Joyce Lewis, & Stephanie Beasley (Southern Hospitality) to another level! I live in Pittsburgh now so, i was down checking on my sick uncle. Things was already in a uproar so, truck problems made it worst! Pulling out my hair 1 string at a time! I called the warrenty company who gives me these numbers & says call around to see who can help. After calling 3 other places that assured me they couldn't get me in no sooner then 3 after! I called Freeland & got Ms.Carol who calmed me down immediately! I explained & complained! All she did was listen & said how soon can u get here! From there all the lady's worked with me to get the job done. From getting me a rental to personally saying a prayer that i very well needed!!!!!!!!! Even the wait time for my truck was shortened! I gotta say, even the exspected is unexpected sometimes! I HAVE TO SEND A EXTRA THANKS TO MS.STEPHANIE BEASLEY. The great (GOD ALMIGHTY) puts us in places sometimes to receive his message loud & clear! THE MESSAGE WAS RECEIVED & I THANK U ALL FROM THE BOTTOM OF MY HEART! If i ever have a problem again wen in town, u guys r my visit. THAT VISIT ALONE MADE ME WANNA MOVE BACK HOME! If i could pay u guys a bonus at the drop of a hat it would be done! Sorry for the late review but, im not computer savvy at all! This took place in 01/2015 but, im still feeling the LOVE from a distances..................GOD BLESS U ALL!

DavidL

May 9, 2015

I wanna thank everyone that helped me in the purchase of my 2015 Camaro SS. I LOVE IT. John Vollumuth was very professional and made purchasing my car a pleasure. Shane in Financing was great. Thank you everyone I will see you in 3 years for my new one

allabtsprt

May 1, 2015

I was in the market for a new car and had my search narrowed down to two models, a Chevy and a Dodge. Both models I was looking at are fairly rare and hard to find. The Chevy at Freeland was the only one like it within a 100 mile radius of Nashville and the Dodge was one of only two in Nashville. The Dodge dealership tried everything in their power to get me to not leave their dealership without that car. Although they were very friendly, they were also very persistent! Something just didn't feel right about the Dodge and I told them I wanted to go back to Freeland one more time before I made my decision. It was the best thing I ever did! The folks at Freeland, especially Lloyd Harris were extremely easy to deal with, extremely helpful and extremely knowledgeable of their product. They never tried to push anything on me or make me feel guilty like the Dodge dealership did. The Dodge dealership tried to tell me how much safer their car was, how much better of a resale value it would have, etc., basically just dogging the Chevy car. I bought the Chevy. The Dodge can't hold a candle to it. The Dodge felt cheap inside and out. I honestly felt like I was driving a bucket of bolts. The Chevy I purchased is absolutely awesome inside and out. It's already been a head turner in the few days I've had it. One last thing, the payments at Freeland came in at almost $110/month more than the Dodge although both cars were roughly the same price. I had been pre-approved at Dodge first and showed Freeland the offer Dodge gave me. They went back to the drawing board and matched the payment so I walked out of Freeland a very happy customer with a very sweet car and a very positive experience. Lloyd even filled my car up with gas and set up my On-Star for me. I highly recommend Lloyd and Freeland Chevy to anyone who's in the market for a new or used vehicle. This is what auto buying should be about!

fxstc1993

Apr 29, 2015

First rate service department. I recently relocated to Murfreesboro and needed tires and routine servicing on my 2500. After calling a couple of other dealerships in the area, these folks had the right answers and my truck was serviced the next day. A++ for professionalism, service quality and friendliness. Price is only "good" because hey, it's a dealership but I received the personal attention I expect when paying dealership rates. A dealership's true value is in the quality of the service department and this is where I'll be when it's time to buy a new one.

Auto1234

Apr 28, 2015

Ellis was extremely helpful and gave me several options for my service plan. Lisa Travers helped me explore lower rates on my car insurance--she was also super, super nice!

chrissie61

Apr 28, 2015

Nathan Silvers and Sean Donaldson really helped me feel comfortable and very pleased with my purchase of a 2015 Chevy Sonic last week. I give them 10 stars!

Tiffany Rucker

Apr 27, 2015

All I can say is Jim Beam and Sean Donaldson has been the BEST sales and finance people I have EVER worked with from my first time ever buying a care back on Aug. 12, 2024 & today (April 25, 2015) with me being a returning customer for my mom today, they both on BOTH accessions have went above snd beyond to help me and complete the deal of getting us BRAND NEW CHEVY LT SONICS on both days . They made us feel VERY WELCOMED, CATED FOR, and SAFE with our choice in Freeland Chevrolet. Thank you soooooo much for having such wonderful and beautiful souls on your staff such as THEM because people like myself need those type of caring people to help guide us and making us feel as we are AND mad the BEST dicision when we walked in to your store. Thanks again Jim and Sesn you two are truly some blessings.

Diane Brown

Apr 24, 2015

Our salesman was extremely patient with two "old people" who did not know exactly what they wanted or needed. He explained the specifics of each car we looked at and helped us decide on the best one for our needs. When we made our purchase, he carefully explained all the vital parts, such as lights wipers, etc so that we drove out with confidence.Everyone we met, from the Service Dept, the Finance man, the Insurance Lady and the Managers were friendly and helpful. We have already recommended the Freeland Dealership and Mike to several friends who are thinking about buying a car.

dustin9595

Apr 24, 2015

The team always goes the extra mile. Joyce is a wonderful person to deal with and always is very thorough with my service requests. We do not mind the 45 minute drive to get excellent service.

girlygamernerd

Apr 24, 2015

I did not purchase my vehicle from Freeland but I am so happy I found them to service my HHR. I have been to your facility twice and each time I have been treated with the greatest customer service one could have. Ellis took me in and explained my problem to me and went out of his way to see how it would be handled. He reported back to me promptly and plan was put in action! I have recommended Freeland to friends and they are servicing their vehicles there as well. Friendly, fast, courteous and outstanding!

MimiT

Apr 23, 2015

Everyone there ate great to work with, I feel comfortable and well taken care of. My services are done right, great time management skills, clean business and everything is always stocked right. I would highly recommend this place to anyone.

pbox11

Apr 23, 2015

The service department was the best around. They greeted me with a smile. Mr. Stainton-James was very helpful when he told me about the recall on my car.

stacy_malibu

Apr 23, 2015

Mr. Roberts has absolutely nailed what customer service should be! I called him and explained to him that I needed my oil changed and tires rotated on my lunch break. He told me to come on in and he would get me thru in time. He did just that, and made sure I was done and back on the road within 30 minutes! Every person in the service department greeted me,and with a smile! I am so impressed! Thank you for providing me with great customer service and making me smile!

Mindy1

Apr 22, 2015

I don't even know where to begin other then Thank you. I was traveling from Illinois to a business event. Five miles from the hotel my truck started making a noise and was pulling. I drove slow and thought I would get to the hotel which I did. This was late at night so nothing was open. I got up early the next morning and called a dealership that the hotel had recommended. It was Carl Black. Well their recording said their service department opened at 7:30 so I started calling. I called and left multiple messages explain my panicked situation. (three hours later I finally got a call from them. of which I told them that I had already been taken care of by Freeland.) Around 8:30 I googled another name and found Freeland! The receptionist said she would have a service consultant call me right back. Within minutes I got a call from Jonathon. From the initial hello I knew I had contacted the right place. I was a basket case because it wasn't even my Tahoe that I was driving, it was my in laws, and I hadn't even called them when it happened because my mother in law had just been diagnosed with ALS and they had enough on their plate. This was a truck...I could get it fixed! So talking with Jonathan he thought it was best after describing what it was doing to have it towed to the dealership. I asked him if he could give me a number of a place and he placed the call right then to Bailey's Towing I believe it was and gave the guy my hotel address, name , everything. He took care of it all. I had explained to Jonathan that I was going out on a River Boat Cruise and I was hoping to get the truck towed before I had to leave in a couple of hours. Again Jonathan took care of everything. Not too long after they had my truck Jonathan called me and explained everything that was wrong, that they could fix it that day, and that most importantly that he was glad I was safe and I had made it to the hotel as the wheel was moments from falling off and Lord knows what would've happened. Jonathan called me later that afternoon and said the truck was ready to be picked up. The only problem I had was getting a ride back to the dealership. He said no problem there was a shuttle but unfortunately by the time I got back from the cruise the shuttle wasn't running. Once again, Jonathan took care of it, he sent one of his mechanics, Chad to pick me up at the hotel. What a nice guy Chad was too! Totally enjoyed the conversation with him back to the dealership. Gave Jonathan a huge hug when I met him and couldn't thank him enough not only for fixing the truck, but just for his overall customer service in helping me be at ease that it would all be ok. So it doesn't end there....I leave for home to Illinois Sunday morning. Driving down the road in the pouring down raid and one of the windshield wipers flies off! lol Yes, this is a true story! Stopped at a truck stop, turns out these wipers were special from the dealership so I drove home with one wiper! Monday morning, I get a message from Jonathan asking if I made it home safe. When I told him what happened, he said I should've called him, he would have came and performed an emergency wiperoectomy! lol and you know what, I bet he would have! I was just blown away with how much he cared. I lived in Texas for 9 years and I miss The Southern Hospitality a lot. I sure got a great dose of it with Freeland! Thank you to everyone and especially Jonathan! God Bless

njudd5

Apr 22, 2015

I have had great experiences in the service department. They always greet me with a smile and remember my name. They are also timely. Joyce is especially nice and helpful!

tara70

Apr 21, 2015

John Volsmoth is the best car salesman I have come in contact with. He is very knowledgeable and professional and cares about the customer's needs. He was patient abd very helpful,Shane Turner the finance manager is wonderful. He helped me and was able to get me in not only a safe ddependable car but a new one that I can afford

pbox11

Apr 20, 2015

I will recommend Freeland Superstore to all of my friends. and my salesperson was excellent,friendly, and very up to date on my chevy cruze.

Shirl S.

Apr 20, 2015

You can't put a price on outstanding customer service, and Freeland Chevrolet does it best! I can't thank the folks at Freeland Chevrolet enough for the wonderful experience I had last week. I had received information in the mail regarding the Key for Key Exchange Program, and emailed the dealership to inquire. Felicia Fregene promptly responded to my inquiry and answered any and all questions. I drove down after work on Friday afternoon, a time when most folks are tired from a long week's work, but was warmly greeted by the staff. I had submitted most of my information via email prior to arriving, so Felicia was ready to guide me through the process as soon as we sat down. She very astutely answered all of my questions and assisted me with trading in my 2008 Impala for a 2014 Cruze. It was after 6 p.m. when I arrived, and although I'm sure some folks were tired, not once did I feel rushed through the process. Hope also assisted with insurance questions I had, and was equally as knowledgeable about insurance plans. Shane Turner guided me with the paperwork, and again, extended the same courtesies as the others, taking time to answer my questions as the hour grew late. I firmly believe Mr. Freeland has respect throughout the community because he has respect for and from his employees. I am so pleased to have made the initial inquiry online. If you are looking for a dealership with the most knowledgeable and courteous staff, look no further than Freeland Chevrolet, a place truly committed to their customers! Many thanks!!

Sylvia Harris

Apr 20, 2015

great place to take your car when needed ,great response time, friendly service and, clean environment, Mrs . Joyce always makes me feel comfortable about any concerns about my car no matter what the issue is she always ensures that the problem is taking care of in a timely manner with a smile great job to Mrs . Joyce and the team at Freeland Chevrolet .

brothers

Apr 19, 2015

This dealership is awesome. I will recommend this dealership to anyone at anytime. I have no complaints with anything. I am very satisfied with my vehicle purchase. Thanks to everyone that worked this deal.

NashvilleDesperate

Apr 19, 2015

We were visiting Nashville for the weekend and our key broke. We didn't have our spare key with us. We started calling around to different dealerships in the Nashville area on Saturday morning trying to get help. We ended up at Freeland because they thought they had the key we needed and could get it cut and programmed for our car. I got the car to the dealer at 11:30 A.M., knowing they close at 1:00. They were waiting for me from my previous phone call. I was in and out in about 15 minutes with a new key, which cost less than I expected. Everyone I dealt with, Joyce, Bobby, Chico & Mark, were super helpful and friendly. They saved the weekend for us. If I lived in Nashville area, I would definitely go here for my service!

gavinmc78

Apr 18, 2015

Very nice helpful staff. Mr. Watson went above and beyond expectations with our sale. Sean in finance is a very nice guy that will make it happen. All in all will definitely purchase from them again.

Montgomery, A2

Apr 14, 2015

Alvin Norment is friendly, helpful, and very knowledgeable about the inventory. We absolutely recommend Alvin and the Freeland team if you are in the market for a new car! They stand behind their vehicle and care about customer service.

texaskat

Apr 14, 2015

Mr. Watson listened to my transportation needs and expectations. He quickly found a sedan that would suit my needs and my budget. He did not rush or pressure me into a decision in any way, for which I'm very thankful.

U82cdj

Apr 12, 2015

Nathan Silver was very professional.. He was very customer friendly... He was able to find exactly what I was looking...He wasn't pushy.... Wonderful salesman!! I couldn't ask for a better experience!!!

Chevy Truck

Apr 8, 2015

I have had a great experience this morning as a GM owners truck. The Assistant explained to me very well about all of the issues that I had. Also, he was very efficient taking care of my services needed on the right time. That was a glad experience. I have a good car and fortunately a good assistance.

Margaret

Apr 8, 2015

I'm always greeted with a smile. The waiting area is clean and comfortable. The job is usually completed in less time than estimated, and is often done for less money than estimated. I've come back to Freeland Chevrolet for all my car's needs for as long as I've owned it (3 years) and will continue to do so.

AM

Apr 7, 2015

I couldn't be happier with the experience we had at Freeland Chevrolet. Everyone we had interactions with was wonderful. They each took time and didn't rush us, and there was never any pressure. Mike was able to get the new car we were wanting at a great price. I would definitely recommend Freeland Chevrolet to anyone who wants to buy a car. When the time comes for another vehicle this will be the only place I"ll be going to.

badash90

Apr 7, 2015

Sean and Roger were both very helpful in the purchasing of my brand new car. Both very knowledgable and made me feel comfortable in asking them questions I wasn't clear on. I could never thank them enough.

Erica L.

Apr 7, 2015

I had a wonderful experience with Freeland Chevrolet. My sales rep Felicia Fregene was very attentive with my questions and concerns from the beginning of our conversation until now. She was very patient with me during the purchase of my 2014 Chevrolet Malibu and guided me all the way. From getting me assistance with the awesome Shane in finance and the very welcoming Hope with All State insurance, Felicia was right by my side through it all. She took me across the street to the 360 restaurant for an awesome meal. She really went out of her way to make me very comfortable with the process. Even after the purchase of the vehicle, she stayed in contact with me constantly in relation to other concerns I had with the car. She was able to set up several appointments with her manager Chris and talk with Johnathan (services) about a minor scratch on the radio display. I was able to get that issue serviced within a short few hours. I will really recommend Freeland Chevrolet to my many co-workers, friends, and family. Thanks Felicia for all that you do. :) Erica Lemons...Proud owner of the 2014 Chevy Mailbu

LBB

Apr 7, 2015

I bought my Chevrolet Tahoe at Freeland Chevrolet last year and have bought other vehicles through them in prior years. I not only get the best price on my vehicles, but I receive the highest quality service from their service department and from Joyce Lewis every time I bring my vehicle in for service!

ZLeeper

Apr 6, 2015

Brought my 2013 ZL1 Camaro in for a supercharger recall. Fantastic service work, quick turnaround, treated me with upmost respect and dignity. Go nowhere else!!

dean

Apr 5, 2015

Satisfied with purchase and car was available as advertised. Would like to have had an extra key. These are all the words I have. Thank you!!!

highlander13

Apr 4, 2015

Took my aveo in to have it service. And had the best experience. That Jonathan is a great asset to the company. He is friendly and helpful. He made me feel like i was family. And he has a great head of hair. We talked like we were old friends.

Music City Kid

Apr 4, 2015

Lee Linton is awesome. I called him on my way to lunch asking him to find me a used car exactly like my previous car with all its bells and whistles and same year. He called back before I finished lunch with a great deal on a new car exactly like my old one. He made it all happen and now I am the proud and happy owner of my new Impala!.

TForesha

Apr 3, 2015

I used to go to another Chevy dealer and became disgusted by that dealership after ownership changed hands. As my car was still under warranty and had some recall work that needed to be done, I found Freeland Chevrolet and Jonathan Stainton-James! April 2, 2015 was the third time I have taken my 2011 Chevy Cruze to Freeland for service (not just routine maintenance, but real service).Today I started my car and had 2 unusual error messages come up in the display. I had to go past Freeland on my way to an appointment so I stopped in to ask about the error messages and to schedule an appointment to have the errors checked out. I also needed to have the oil changed, tires rotated, and to have the wiper fluid hose properly routed. (The prior Chevy dealer mechanic had routed the hose so that it was getting crimped in the hood hinge). I explained everything that was going on to Jonathan, asked him a ton of questions - which he answered quickly, honestly, and correctly. (Unbeknownst to Jonathan, I used to build engines so I am VERY familiar with the inner workings of autos. As a female, I use my knowledge to ask questions intended to test/gauge honesty and knowledge of the issue at hand. If I get crap answers to my questions - they are not touching anything I drive). I told him I was headed to a 10:00 am appointment and needed to schedule the service visit. He said I'll schedule you for noon, so when you are done with your appointment just come on by. I was back in the shop at about 11:15. I left the car with instructions to call when ready. Jonathan called me at 4:31 pm and said it was ready to go. He asked if I wanted to pick it up today or wait till tomorrow. I had my car back and paid the service ticket at 4:59 pm. The guys (Terry Parks and Matthew Clark) did all that work, test drove the car, and I paid the invoice in less than 6 hours! I absolutely love this service department. All of the employees I have dealt with have always been friendly, helpful, efficient, and just plain awesome. I wish I could remember the names of the other staff I worked with on prior visits - to give them proper credit and kudos - but each time I have been to the shop, I spoke with Jonathan first. I will continue to bring my car to Freeland for any issue that comes up as well as all regular maintenance. If I ever buy another new Chevy product, I will buy it from Freeland.

victorshelby

Apr 3, 2015

Felicia Fregene was a wonderful person to work with. She did not stop until she found the car we were looking for. She stayed with us well after closing to make sure everything was ok. Shane Turner was also a great person to work with.

Walt32

Mar 29, 2015

Everyone at the dealership was knowledgeable, helpful and professional. Lee Linton was great to work with and Sean Donaldson made the transaction simple and straightforward. They worked hard to get us good value for our trade. Great experience!

waterstrio

Mar 29, 2015

No hassle experience. Ellis Roberts provided a very quick response to my need for repairs that were taken care of under warranty. He let me know what all was being taken care of before and after the service team did their work. Thanks Ellis for your help!I think Ed provided me with a ride to work. He got me to work on time and we had a great chat all the way there. Thanks Ed for your help!

darryl66

Mar 27, 2015

Lloyd was great! Very honest and straight forward. And very courteous, too. I don't buy many new cars, but I hope to go back here for the next one.

T. Sanders

Mar 26, 2015

I dropped my car off for a diagnostic for my instrument cluster. Prior to my visit, there was miscommunication between me and Joyce about the diagnostic fee being deducted from the repair costs; however, Carol cleared that up. I received a ride to work on the shuttle. The driver asked me to provide him with my work address and phone number so that he could call me when he was on the way. That was suppose to happen around 3:00 or 3:15. I called the Service Department around 3:00 to ensure that I would have transportation back to the dealership. A gentleman said that he would check to see where the driver was and call me back. It is now 4:30. He has not called me back and I learned that one is available to pick me up after speaking with Joyce around 4:20. I was seriously contemplating on letting this dealership perform the repairs on my car. After this experience, I will NEVER allow them to touch my car again if I can help it because this experience was beyond horrible! I will not recommend any of my friends or loved ones to this dealership either. Furious is not an adequate word to describe how I feel right now.

scb9456

Mar 25, 2015

Probably the best experience every buying a car,take that back. BUYING A DREAM!!! Finance folks worked a miracle. Very professional crew. Then the AllState insurance group, outstanding. What an eyeturning vehicle we drove home. A brand new 2015 Chevrolet Traverse. "JUST AWESOME"

Steph

Mar 25, 2015

Rodger is amazing!!! Would definitely buy a car from him again. Got me a great car at a price within my budget. He even bought us dinner! Nicest car salesman I've ever met :)

ecamp13

Mar 20, 2015

When I went here I was only looking and ended up purchasing a car! They completely sold me through great customer service A+. I will definitely buy my next car from there. Will also recommend to anyone. My best experience thus far!

vshelby

Mar 20, 2015

Everyone has been very nice. Will recommend Freeland Chevy to my family and friends. The small things we found wrong with the vehicle they had no problems with fixing them.

ruthiee137

Mar 18, 2015

The salesman that took excellent care of not only myself, but of my boyfriend too was Mike Watson!! I cannot even put into words how helpful and considerate he was knowing my situation with wanting a car. Never once did I feel that he was trying to cheat me out of my money or give us a bad deal. Even though I was stuck on what car I wanted Mike made sure to show me a wider range of cars and prices just to make sure that I was positive on the sale. He always did everything in MY best interest! Also, the person that helped with the financing was awesome too!! He was just as excited about my new car as I was. Even going back in there with my boyfriend, he (Sean Donaldson) recognized me and came straight over to make sure I was being dealt with right. Of course, Mike Watson was doing an outstanding job again! I had THE best experience with you all and will definitely recommend others to come do business with you all!! Also the finance man for my boyfriend kept us laughing the whole time! He was very helpful with explaining everything to us so that we completely understood the payments. This was Shane Turner! I can not thank you guys enough at Freeland for helping me get my first car!! Oh..and the best part is Mike Watson even made it so I have a unicorn on my license plate!!(: Yes, by far the best salesman ever!!

Pj

Mar 14, 2015

Purchasing my car from freeland was such a long process in the staff there is friendly so the wait isn't that bad and u have refreshments and things but besides the wait I had a wonderful experience jim helped me find the car I loved in my price range they all are so nice a helpful they made my car buying experience really pleasent thanks guys I love my car I can afford my car and I dbt feel like I got played I would recommend anyone to freeland ps I never write reviews so u know they were great!

BrittM23

Mar 13, 2015

Thanks Michael Watson For Helping Me Get Into A Nice Reasonable Vehicle! You Were Very Friendly & Provided Upbeat Customer Service! I Will Reccommed Anyone Needing A Vehicle To Come See You!

sorakray

Mar 12, 2015

Our salesman, Jim Beam, worked really hard for us to help us get our truck. Was never pushy, always very nice and cordial. Everything went pretty fast and we got exactly what wanted. Would definitely buy from Freeland and Jim again.

smspencer

Mar 11, 2015

I JUST WANTED TO GIVE MR.JONATHAN JAMES A HIGH FIVE. THIS IS WHAT CUSTOMER SERVICE IS ALL ABOUT!! I REALLY APPRECIATE THE WAY I WAS TREATED AND I WILL BE COMING BACK!! HE WALKED ME THROUGH THE FINDING OUT WHAT WAS WRONG WITH MY CAR AND WHEN HE DID HE EXPLAINED TO ME WHAT WAS GOING ON AND WHAT IT WOULD COST. I REALLY FELT LIKE HE CARED AND WAS CONCERNED ABOUT MY CAR. NOT JUST ANOTHER MECHANIC THAT WAS OUT TRYING TO GET ME TO BUY UNNECESSARY PARTS. I WILL BE RECOMMENDING MY FRIENDS!! THANKS AGAIN JONATHAN STAINTON-JAMES YOU ARE COOL AND ALRIGHT IN MY BOOK!!!

KPB

Mar 10, 2015

Rodger Smitherman and Sean Donaldson gave me the best experience by far. I don't purchase many vehicles but they were excellent and comforting. I will definitely recommend them to my friends and family.

girl

Mar 5, 2015

I get so nervous before going to get my car worked on. As a single woman under the age of 30, oftentimes the mechanics try to talk me into buying parts I do not need. This was the first dealership I've been to where that was not the case at all! Everyone was incredibly friendly and honest. I took some work with me while I was waiting and a few employees stopped to chat and comment on my heavy workload as I was sitting there. They were so friendly, an employee overheard me sneeze and I heard, "BLESS YOU!!" from the other room. All of the employees went above and beyond to make sure everyone waiting was comfortable. Besides being overly friendly, they were quick with my car and did a wonderful job. I would recommend Freeland Superstore to anyone.

rdelaney1007

Mar 5, 2015

I got 3 recalls fixed on my car which to my amazement only took 1hr, my service advisor was Jonathan Stainton-James, he was very friendly and professional. I would definitely recommend this dealership if you're in need of service for your vehicle.

asluka

Mar 4, 2015

I worked with Freeland to install some parts due to a recall. There was a lag in time while I had to wait for the parts to come in, but as soon as they were delivered, my service and the friendliness of the staff was great! I would definitely recommend them to friends or others looking for suggestions.

jdnelsonjr915

Mar 3, 2015

Josh Miller made the purchase of the Malibu quite easy. He and Shane were able give me a fair trade in value to assist in getting the best deal for me. JDNelson

drewhill38

Mar 1, 2015

Came to have tires put on and I thought I would be there long, but not at all they got me in and out. Thanks Ellis Roberts

Mallen

Mar 1, 2015

Mike Watson was superb! We couldn't have asked for a better sales rep. He has a great personality and is a go-getter that is very willing to please- and for that reason he got the sale that he did. I would recommend him to anyone as well as Freeland! Thanks for everything!

Baileys_maro12

Feb 28, 2015

Worked with Joyce Lewis on 2/20. We came in due to a tire that was deflating quickly. We had to stop 3 times to put air in before finally making it to the service center. We only let Freeland's service center work on our car that is way we didn't just stop at some random shop along the way. Anywho, we made it safely and we were hoping they could just patch it up. Unfortunately, we had to purchase a new tire and we kinda expected that since we could hear the air coming out.Joyce walked us back to see the damage to the tire prior to just replacing and charging us. I appreciated that one of the mechanics explained why they could not just plug it up and showed us the tire. We purchased our Chevy Camero in 2012 at this dealershipn with Llyod Harris and will not go anywhere else for maintenance and repairs. They always do a great job and are fairly priced. When we decide to buy another vehicle will will be returning here and working with Llyod. Thanks again to Joyce for taking care of us on that visit!

Mia

Feb 28, 2015

At 11:45 I asked the time for an oil change and was refused service because they had other cars to do & close at 1.

Andrea

Feb 27, 2015

Tabris was very professional during the entire process and involved Chris when appropriate. Thanks for all of your help and we love the new Impala!

CRobinson

Feb 26, 2015

I have been coming to Freeland Service for years and I love coming to see Mrs. Joyce Lewis, Stephanie Beasley, and the rest of the Freeland Service Department staff. Every visit is pleasant and they always do their best to make sure that the work is done right and that I am in and out fast. If you haven't used Freeland service, you are missing out on great people and great service.

jlrt121402

Feb 26, 2015

not a big fan of visiting service departments however Ellis Roberts was incredibly helpful. he got my vehicle in quickly, got me a ride to work, called with diagnosis and that he had found an item that was able to be warrantied, along with another service that would help prevent it from happening again, gave him the greenlight, he gave me a time it would be ready stuck to it called me 30 min prior to being ready, offered to have the shuttle pick me back up if needed explained the entire bill to me .. was great.. even had a surprise when i picked up my truck, have a low tire light thats been on as ive neglected to fille it back up.. without even being mentioned the technician filled it.. very impressed by that took time to do a small non mentioned item. very appreciated.

MJ Woodard

Feb 26, 2015

I am one who dreads the whole car buying process. When the time had come to embark on that dreaded task I found myself at Freeland Chevrolet and I must say my this experience was different that past experiences.. Lloyd and Shane worked with us through the whole process and made it very pleasant. Also, in all fairness I have a tendency to make things difficult for a car salesman. That would be a quote from my wife.

silvarado

Feb 26, 2015

Tabris and Sean, it was a pleasure having you as our sales and finance person, you were very patient and explain every step of the way in full detail and it was well appreciated. Thanks a bunch.

Camarojoe

Feb 25, 2015

Bought a new camaro, Easiest car buy and fastest of my life, and I'm over 50. A good overall experience, I do recommend to friends and family.

Horton647

Feb 25, 2015

I have been a customer of freeland Chevrolet for years. I worked with Jonathan Stainton-James to get my speakers fixed. He worked with and followed up with me for several months until my speakers came in. He exemplifies what great customer service is! From start to finish, he was there and I certainly appreciate him. Good job on being a representative of freeland Chevy!

Sandra

Feb 24, 2015

I have been a customer of Freeland for years. They are the best and the service department is awesome. I love doing business with such professional friendly people!

scott

Feb 24, 2015

Ellis handled my recall with no problems, the wait was less than expected, good job. If any service work is needed in the future ,I will check with them first.

Klbryson

Feb 23, 2015

It it wasn't for Michael, I would have left empty handed. I was being shown cars that I had no intention on buying and did not want then Michael stepped in and started showing me cars more my style. Big thanks to him!

Ken

Feb 22, 2015

I recently had my Corvette repaired at the dealership and had a very good experience with Joyce taking care of service write up. I was greeted by name and the job was completed in a very timely manner just as promised.They have a great waiting area with refreshments and a large screen TV. Joyce made the entire service process very personal and easy.I was very pleased with the results of the service.

spankygg

Feb 20, 2015

I went in at 7am this morning and met Jonathan for the first time. His knowledge and quick wit made me feel better than any dealership I have ever been too. I drove from Franklin bc I heard the service was outstanding and they were right. I was out the door in know time and everyone was smiling who worked with Jonathan. I ll definitely be bringing my car back here from now on.

tfinney82

Feb 20, 2015

Had my wiper blades serviced was greeted by Jonathan:) he was courteous neat friendly and professional waiting area in lobby was clean good cup of complimentary coffee

mscov

Feb 19, 2015

My experience in the service department was excellent. The consultant was up front and honest. I was not pressured. The work was done in a timely manner.

Laportia

Feb 18, 2015

Carlos made my car buying experience great. He was able to answer all my questions and got me in a vehicle that I was able to afford.

ac

Feb 17, 2015

I came in to have a recall fixed on my car. The service department was so friendly and helpful. They went above and beyond to assist with the repair to my car and to make it convenient for me. Ellis was very professional and customer service oriented. He was determined to make sure I had a good experience. I'm very grateful for his help!

jenwise15

Feb 17, 2015

Was the best car buying experience I have ever had in my 46 years. Would refer friends and family to this dealership and to this salesman.

tom holland

Feb 17, 2015

Service consultant (E. Roberts) did a great job of explaining what needed to be done, what the costs would entail, and when it would be finished. Very thorough working knowledge of my particular vehicle. The timely repair was helpful since this is my family's "main car." He did a fantastic job of taking care of me in a time of urgent need.

becbntn

Feb 16, 2015

I bought my car at Freeland in 2010 and have been taking it there faithfully for service. Everyone there have been helpful. Joyce Lewis has been exceptionally awesome, helpful, caring and has always taken great care of my service needs. The service staff have become "family" and even when I don't need service, I will occasionally drop by. I met Ben Freeland tonight and expressed how pleased I am with Freeland Chevrolet overall, but especially with the great service staff! Keep up he excellent work!

Queen

Feb 14, 2015

Overall satisfied with the staff member, who really took the time to make sure everything was maintained on my car. The staff member was great in explaining all the details and took pride in making sure my car was services properly.

beachwarrior6

Feb 13, 2015

Tommy at Freeland Chevrolet was so awesome. Throughout the process of searching for my new Cruze, he really took care of me! He made numerous efforts to call around to look for the Cruze that fit me, which was not an easy task! He really treated me like family the whole time. Thanks Tommy!

me

Feb 13, 2015

Promised by associate in regards to time and it was met. Very professional and accommodating.A great experience overall....thanks to Ellis .....he is a great asset to you.

mgnjohnson

Feb 13, 2015

I had the pleasure of working with Ellis Roberts, he is was very helpful with getting to my car in a timely manner and calling me with a solution to my issue with my vehicle. I have had several recalls on my car and I have always brought my car to Freeland for any service issues and keeping my care maintained and will continue to.

Opie Allen

Feb 13, 2015

Ellis was very friendly, informative, and professional. He addressed me by name, joked around a small bit, told me things I did and didn't need, and got me out the door. I was so pleased, that I brought another vehicle that same day, to be cared for by him. Great service.

shanita

Feb 13, 2015

The work at this dealership is very good. They make you feel welcome and they greet you. The shuttle service I love so you don't have to sit there all day while your vehicle is being worked on.

katie

Feb 12, 2015

We called and talked with Felicia the day before we visited the dealership. We met her early the next morning and she showed us the cars we were interested in. The price was as advertised on their commecials and we had.a smooth transaction. There ws no haggling and Felicia made our experience a great one. Everyone we met at Freelands was exceptionally nice and courteous. I would recommend Freelands to anyone interested in a new Chevy.

solstice

Feb 12, 2015

Hello #1 Dealer,I have been in sales and customer service for many years.I know great "genuine" customer service when I receive it.Your JJ duo of Jonathon and Joyce have mastered this process.FYI... The letter "J" is the tenth letter in the alphabet... (Perfect 10)I have many options for getting my car serviced.I will continue to use Freeland, Antioch specifically because of Jonathon.Thank you for being patient with me and taking great care of my car.I'll definitely use Freelands services again.In fact, I dropped off dozens of donuts today to show my appreciation.Hey Jonathon, you can borrow my Solstice anytime!!Mr./Mrs. Freeland, the next time you need a testimonial for your commercials, I'm available.Signed...One Happy Customer!Tracey Spencer

terrainowner

Feb 12, 2015

I frequent Freeland Chevrolet and they are always so friendly and nice! They know me by name when I come in for any service. I appreciate them very much!

Will222

Feb 12, 2015

We were lucky enough to deal with Christopher Davis. He was very deligent and professional. We will for sure make the 17 mile drive next time.

Trace81

Feb 10, 2015

The customer has definitely changed for the better! Johnathan, Service Dept, was incredibly nice, professional, and was considerate of my time! He's provided the best service yet!!

bbrown

Feb 9, 2015

Awesome experience and I definitely left very happy. After hearing so many no's it was good to hear yes....with an excellent note and apr

camaro1487

Feb 9, 2015

I had wonderful service and everyone involved was very professional!!! I will definitely recommend this dealership to anyone that's looking for a very professional team of people that are working to find what you want and like. No pressure was ever added and found what I wanted as well as worked with me on price for my trade and the car I bought.

elaine

Feb 9, 2015

Really friendly, and professional, awesome, had my car back quick, they made me feel i was getting takin care of, runs great thank you Ellis Roberts!!!

mdcar11

Feb 9, 2015

Great service and location. My Traverse was fixed in a timely manner. Ellis took the time to go through all of the work that was done.

kylewilson0513

Feb 7, 2015

Very friendly staff...helpful and make sure you understand terms on loan during finance. No pressure to buy. Tabris was helpful in the internet sales aspect of the process.

Rose

Feb 7, 2015

I received excellent service from Freeland customer service. Special thanks to Mr. Johnathan my service manager. He helped me understand my vehicle issues. I would recommand my family n friends to get their services done at Freeland dealer in Antioch TN.

WTR3

Feb 6, 2015

First time ever buying a car over the internet. Josh Miller was very helpful. He did not pressure me into buying the vehicle. Most of the transactions were done over the phone or by email. Since I was dependent of a ride to the dealership I couldn't give an exact time to pick the car up Josh offered to pick me up on his way to work on Friday. I'm sure this would have taken him out of way as it turned out my daughter was able to bring me to the dealership. This gesture by Josh to pick me up is above and beyond premier customer service. Walter Ratty

gailandray

Feb 5, 2015

Great job on my 1st service on my new Vette. Recall, oil change, and heads-up display fixed. These guys do a fantastic job in a great atmosphere.

Tahoeowner

Feb 5, 2015

I called this dealer after a nearby Chevy dealer told me the recall part was not yet available from GM. Freeland had the part and installed it the next morning at 7am. They also completed normal servicing immediately. I was traveling a fair distance and they took care of me as if I was family. Joyce Lewis is the amazing woman in service who managed my inquiry with relish, aplomb and the best of care. Thank you, Freeland, for getting me back on the road with confidence and kindness.

wwpd33

Feb 5, 2015

I took my Suburban in a few weeks ago to diagnose a check engine light and get it serviced. On this particular visit we were in a time crunch and let Cindy know. She was fabulous about getting our service done and the check engine light figured out. We did inform her we were going to come back and get the engine light issue repaired. When we returned a week later to get the other portion fixed our return trip was just as excellent. Joyce got to us right away and had us worked up and our Chevy checked in within minutes. She called me with updates and went the extra mile to ensure I understood what was going on and let me know what my options were. When my vehicle was done she informed me it was ready and let me know that she could have a driver come and pick me up to bring me in. I have never had this much help or even offer of help with another dealer. When I showed up I was greeted right away by the staff, and even only having been there twice I was greeted by name!! As Joyce helped me close up my order Jonathan Stanton-James went to retrieve my vehicle for me so I wouldn't have to walk around in the cold to locate it, he brought it right to the door for me so I didn't need to go far to get in. I would HIGHLY recommend coming to this dealership to get any service done. My vehicle runs great and I really felt that everyone on the staff I came in contact with was AMAZING!!!!!Stephanie Ward

Joan

Feb 4, 2015

Outstanding service I would highly recommend Freeland Cheverolet for any service on your vehicle. Ellis Robes was professional and personable. I will be a returning customerJoan

Yoimel/Trancy

Feb 3, 2015

love my car , service was great no complaints, Mr. Alvin Norment was great he help us a lot to find the perfect car for us. Miss Joyce Lewis was the greatest.. That's all I can say

Ashlee

Feb 2, 2015

You all have a very wonderful associate on your hands. He is very pleasant and personable, and I myself work in customer service as a CSR and I have high standards, in which he met everyone of them and excelled!he got me in quicker the normal and I would definitely recommend this dealership as long as he is there!.....You are very blessed to have him as a part of the team!

Jim

Feb 2, 2015

Purchased a new 2014 Corvette-- I live in Kentucky and took a day off to drive down and see the car advertised on Freeland's internet site, Calling ahead for an appointment, Lee Linton scheduled a time to meet me even though it was his day off. After discussing the car and taking a test drive, I left without committing to purchase. Deciding a few hours later to buy the car, I called Lee and scheduled a Saturday pick-up. Everyone at the dealership was professional and made the purchase a very smooth process. I highly recommend contacting Lee Linton at Freeland when you are in the market for a new car!

Roadrunner

Jan 31, 2015

Lee was AWESOME to work with.Honest and straight forward. No BS like you get at some dealers.If you want someone to work for you and treat you fairly, see LeeThank you Lee

Brittanyprkns

Jan 30, 2015

As a first time buyer Tabris made the experience really pleasant for me. I would absolutely recommend anyone looking to buy to go here first.

J-Rad

Jan 30, 2015

Purchased 2009 Grand Caravan SXT. Josh was cool and with no pressure! I would consider this dealership again for a used car. Service department was great as well. I got to meet Sean, the TV star. :)

Tinker69

Jan 30, 2015

Jonathan Stanton was so very helpful in not only servicing our car but getting us a driver Gordon Mangrum to get us to a doctors apt. while the car was serviced. I was very impressed the our service experience. I have bought several Chevrolets from dealers and Freeland has be our best experience while purchasing and servicing. I would highly recommend them to anyone looking to buy. Gordon was a great driver and very nice person. We love our new car and our Dealership.

chevequ13

Jan 29, 2015

I have been taking my truck to Freeland for two years. I have always had great experiences with them. They are all friendly and I know that I am leaving my vehicle in good hands!

golfer

Jan 29, 2015

I am very happy with my new Chevrolet. If you want a great deal on a new car, go see my friend Lee at Freeland Chevrolet.

sdreed

Jan 29, 2015

The salesman and and finance personnel were extremely helpful, considerate and friendly. Great experience dealing with the folks at Freeland Chevrolet. I visited two other dealerships that did not compare to the service that I received at Freeland.

shockandawe11

Jan 27, 2015

I had a great experience with my sales executive Rodger Smitherman he was very knowledgeable and passionate about helping us find The right vehicle, and helping throughout the process and making shur that we had no questions. He also introduced us to everyone so if we had any problems or questions that we know who to go to, and that we had a face to a name.

edp

Jan 24, 2015

we have done business with them before and have found them really wanting to sell cars and not pressure anything. Making sure we know all the options and willing to work with us.

Rescuer

Jan 23, 2015

The service and help was awesome. I have never had a group of people to make ever make me feel at home and was there for my every need. Thank you Johnathon for you customer service

Syd101

Jan 23, 2015

I always receive the best service when ever I have to get my car serviced! They are friendly, welcoming and always willing to go the extra mile to make sure that the best service is provided!

thatAlbanese

Jan 23, 2015

Jonathan took good care of me and my grandfather. He was nice and he ficed the car in a timely manner. He is a good guy that works at a great dealer ship. I would recommend them to anyone.

Cary

Jan 22, 2015

I actually enjoy taking my car to Freeland Chevrolet for service. The staff is always so friendly and helpful. Ellis Roberts was efficient and so friendly. I will definitely be going back and will recommend them to my friends.. Thanks.

JimA

Jan 22, 2015

For the last several months I have had four experiences with the service department. All were positive. Three of these visits were for recalls. Although they were free, I felt like I was treated like they wanted to do the best job possible. I had a recent experience was with the car locks and the remote.. Months ago I had gotten an estimate over the phone. The work I had done was reasonably priced and I was satisfied that the estimate help me plan.. Ellis Roberts was who I worked with, and he followed up with me during the day to give me an time when the car was ready. Being without a car for a day is inconvenient enough, but good service eases the pain.

J D

Jan 21, 2015

I went to Freeland expecting the same results as I had faced at other dealerships. As I walked into the dealership I was greeted by Carlos Brittain who had a smile on his face that would light up any room. Not knowing what car I wanted Carlos was patient and happy the whole time. After picking out the car I wanted it was time for the deal (you know find out what you get for you trade and what they want for their car, the back and forth, the part we all dread) but that didn't happen, the two gentlemen behind the tower where all the deals are made( forgot their names) worked hard on everything to get me the best deal I could get .Then I meet Shane Turner and Sean Donaldson in finance to seal the deal. These guys are awesome! I walked out with a new car at a great price. Thank you Carlos, Shane, Sean and the guys behind the tower for making me feel like I was #1 in your dealership. This dealership is the best.

jillhizer

Jan 21, 2015

I recently made my 2nd purchase at Freeland. The salesmen, finance & service have all gone above & beyond to make us happy. I have nothing but awesome things to say about Sean & Rodger with the purchase of my vehicle & Joyce has been my service advisor for several years now. I have been extremely impressed & satisfied with everything. I highly recommend Freeland as well as these 3 employees to anyone. You won't be disappointed! I have used Carmax & Nelson Mazda in the past & Freeland has surpassed what the others have offered me as a customer. Freeland is awesome!!!!!! Thank you guys so much!!!!

Geno

Jan 19, 2015

I just bought a 2014 chevy camaro from Freeman Chevy, they are awesome!!!!! The salesman Rodger Smitherman was AMAZING, the used car manager and Shane from finance were both extreme professionals. I would recommend this dealership to anyone.

Kmorgan2

Jan 18, 2015

Had really good customer service. Everyone worked really hard to get me a vehicle. It wasn't excatly what I wanted but they helped me get on my feet.

Terry

Jan 18, 2015

We have had our corvette serviced at Freeland for the last few years and have always been extremely satisfied with their work. Our service advisor Joyce Lewis has always been knowledgeable of our problems and handled them in a professional manner. Joyce has always been a pleasure to deal with.

Cori

Jan 17, 2015

Lee was so great to work with! He was patient as we browsed multiple cars and he was very knowledgable about each one. The dealership staff stayed late into the night to make sure I could drive my new Equinox home that same night and never once rushed me. Great people! I highly recommend them! Thank you Lee!!!

dunn4vandy

Jan 16, 2015

Thanks to a friend referring me to Carlos, I can now say that I have had the best vehicle purchasing experience of my life! I spoke with Carlos before coming in about what I was looking for & how much I could spend. When I arrived, everyone was friendly & very helpful. Carlos took the time to make sure I was truly getting the vehicle I wanted, & never showed me anything over the price I had told him that I wanted to stick to. There was no pressure, even when I looked at MANY vehicles before deciding on one in the lower part of what I was comfortable with spending. Darrell helped make sure we had everything together that we needed and made the process quick and stress-free. Sean was very informative and took his time making sure we had no questions left unanswered. I felt like everyone that we worked with was more concerned about us being 100% satisfied with our purchase than just making a sale. I cant express how much we appreciate that. We got a great car at a great price, & the best customer service we could ask for!

Pete

Jan 16, 2015

I bought a truck from Freeland Chev. started having problems right after I drove of the lot, I didn't expect what happened buy a used car it's AS IS, the general Mgr. Greg Nipper told me to bring it into the service Dept. well they thought they had the problem resolved & I expected to pay, well there was no charge, that's totally unheard of, well the problem persisted, went back in the General Mgr. Nippert was upset the truck wasn't fixed right As was the service person who was a great help to us Jonathan Staton James, they said leave it we'll fix it I asked for an estimate Greg said we don't send vehicles out like that we'll fix it, Jonathan made sure we had a vehicle, well, after finally figurering it all out & Making sure everything was running to their satisfaction they called & said it was ready, we got back basically a new motor, & exhaust, I was shocked because I tried to deal the the former dealership that was there & no way, these guys Greg Nippert & Jonathan staton James were great to deal with, & made sure we were happy with everything. These guys have a customer for life, & I've bragged to everyone I know as to how well I was treated, I have 2 kids getting ready to drive, guess where their cars will come from. THEY'RE FANTASTIC.

Irvin

Jan 15, 2015

The service that I received was great. Every one in the building had smiles on their faces and was very friendly. I would recommend them.

freeredd

Jan 14, 2015

I went to Freeland Chevy on January 12th, which was a cold, rainy day. My heat was no longer working in my car and I had spent way too much money trying to get everything repaired. I drove into the parking lot and was getting my paperwork together to go into the Dealership. I was suprised to see Lee Linton waiting for me (standing in the rain). My experience just got better and better as we went along. Just FYI, when I came to the dealership, I did not beleive I would be leaving with a new car. Lee worked very hard, got me a great deal and the type of car I wanted. I will be forever grateful. I reccommend Freeland Chevy to anyone looking to purchase a vehicle. Just ask for Lee Linton. Thanks a million Lee.

JShepard

Jan 12, 2015

The sales people were great, no pressureand we reaches a price I was satisfied with.i had some problems with the vehicle out of town.they had it towed to an dealership and took careof all the bills.Joyce Lewis and everyone in the service department were a big help with the free loanervehicle and making sure ever thing was repaired.I will visit them again when I am ready formy next vehicle.

Weezy23

Jan 11, 2015

Had a great experience in the purchase of my new car. My salesman (Jim Beam) was excellent and top notch professional. I would definitely recommend Freeland to all my friends who is trying to purchase a new vehicle.

dietrich13

Jan 9, 2015

I bought my car in Georgia and moved to Tennessee in the first month for work. My car started driving funny so I brought it to Freeland for them to check out. Turns out it was a recall. They were so friendly and fast that I have been back for all of my oil changes since!!! Jonathan is EXCELLENT! The entire staff is friendly and professional. Wouldn't go anywhere else!!!

DAMONDJUAN

Jan 7, 2015

I purchased a Camaro from Felicia. She is a fairly new dealer with Chevrolet. Although such is the case, it was not apparent. Felicia was courteous, personable, empathetic, selfless, knowledgeable and compassionate. I work at the Board of Education Central Administrative Offices, Metropolitan Nashville Public Schools. Due to my position with the school district, my time is very limited. Often times I only have 10 minutes to eat lunch before running into meetings. Felicia was understanding of my meeting schedules, brought the car to my office, took me to and from the dealership, and even offered me lunch. I was very shocked by her drive, motivation, and general concern with my hopes of becoming a Camaro owner.I had many questions regarding the specs of the car. Felicia was able to answer the majority of my questions. When she was unable to answer the questions, she spoke with Tabris Sanders who was able to provide her with the answers. Tabris and Felicia, thank you kindly.In addition to working with Felicia and Tabris, I worked with Sean Donaldson. Although this is only the second car I've purchased my entire life, this was definitely the fastest process, ever. Sean, like Felicia, was selfless, empathetic, understanding, and more than willing to go above and beyond his position to assist me. While going through the finance process, we spoke about our personal lives and the lives of our family members.I really felt like I was a member of the Chevy family - to say the least. I did not feel like the process was forced or rushed. I am more than pleased with the staff.Thanks for everything, Chevy ! DEEJAYDAMONDJUANatGMAIL.COM404-662-7272

dbishop

Jan 7, 2015

I came in for a simple oil change and was told that I had 3 recalls on my car. I didn't know anything about them but they were taken care of very quickly and without any problems I was very surprised after all the horror stories I had heard. I'll be back

Dan1215

Jan 6, 2015

This place was the best dealership we have ever been to. Everyone was very friendly and knowledgeable. The whole process was very fast and well explained. Would definitely recommend to everyone.

Conner Angus

Jan 4, 2015

Felicia Fregene was great she sold a car to my wife the day before I came in She was so good to my wife wee wouldn't work with any one else and I am just as happy with her as my wife was This was my first new car experience and Felicia as well as the finance manager made it a easy and enjoyable experience

Customer

Jan 4, 2015

Freeland employees Jonathan (service advisor) and Terry (mechanic) just diagnosed and completed a complicated repair on my corvette. I have been dealing with Freeland for the past two years and, as always, dealing with them on this repair was a pleasure throughout the process. I would definitiely recommend the Freeland Team when sourcing a new vehicle or when servicing your current vehicle.

cassiebennev

Jan 3, 2015

I was so pleased with the service I received from Felicia Fregene! Right from the start Felicia made me feel very comfortable about my wanting to purchase a vehicle! There wasn't anything that she wouldn't do to make my experience one of the most wonderful experiences! Before I went for my test drive, Felicia wrote me and then talked with me about what I wanted and well, she is absolutely a marvelous person, she was not like the average sales person who is on you and hounding you, she was there and let me say just kind of vehicle I wanted, she never used high pressure tactics, that would have had me walking out the door! She is such an asset to your company, I plan to go to her only when my husband is ready to purchase a vehicle! Thank you Felicia for everything! Shandra Shaw

JJ

Jan 2, 2015

My experience was very great and welcoming. They will work with you and find the best deal and the right car for you. I was very pleased with my experience.

Joaquin

Jan 2, 2015

I want to say thank you to Josh Miller for assisting me while shopping for my new truck! Everything went smoothly and I would recommend him to friends and family. Thank you Josh and Rob Ybarra.

Justine

Jan 2, 2015

I have visited the service center on two separate occasions (once for parts and once for service). Both times the staff were friendly and helpful. I worked with Jonathan both times and each time he was very friendly and knowledable. Recommended!

Shryp

Jan 2, 2015

Josh Miller was awesome to work with. Everybody was very nice at the dealership. I did a price quote thing online through my insurance company. Josh called me immediately. I drove one car and bought it. Not pushy at all I HATE pushy. I highly recommend Freeland and Josh Miller

Smw52

Jan 2, 2015

Tim was great to work with when we purchased our new Equinox. He was so patient with my husband and I. My vehicle was originally in for service when we started looking at buying. Tim allowed me to drive a couple of vehicles over the weekend to help me decide which one we wanted. In the end, he was able to get us into the one we really wanted at a great price. Thanks, Tim!

westly0363

Dec 31, 2014

Josh Miller was a great salesman freeland is a great place to get a vehicle very wonderful environment I wouldn't want to go anywhere else but freeland

Theknownlily

Dec 30, 2014

The process was a bit chaotic. We felt like we were being pulled from multiple places. When we asked questions, the answer was always "I can't answer that for you yet". This made us uncertain about buying the car at all. We thought about leaving a couple of times because of the uncertainty. However, whenever we did get answers, they were very helpful.The finance guy really worked hard to make things work for us.Our dealer was very energetic and lively, was easy to connect with and remembered us everything we came in.

Lake lover

Dec 29, 2014

I love my new truck. I have been driving Chevy forever, and wouldn't buy anything else. Go see Lee Linton for a great deal!

Vetteman

Dec 29, 2014

This is the third Corvette I have purchased from Lee Linton and I am very happy with the purchase. Lee always has the answer to my questions and is a great spokesperson for Corvettes.

willy2007

Dec 29, 2014

Great experience,Josh Miller and Steve Kenworthy were a GREAT help in a process which in the past has been very painful for me.This was my first time at Freeland and I will suggest the dealership to anybody that is in the Market for new or used. I would be a repeat customer.

broncoboy44

Dec 28, 2014

My experience at Freeland was a breath of fresh air from start to finish. I initially went online and found Freeland and a program where they help people build their credit back up and purchase a newer vegicle after a year. I sent an email to Tommy Poston about my situation and that I needed a vehicle and He was very efficient and timely in communicating with me through several emails. The appointment was relaxed and no pressure. I will be back to see Tommy in the future and recommend him to anyone.ThanksBill

kooljay68

Dec 27, 2014

Worked with Josh buying a new camero ... Josh and the entire staff are a trup pleasure to work with ... no pressure or crazy tactics ... just a nice group that will work with you to get into the car you want ... Thank you all :)

sdo

Dec 27, 2014

well it was good to buy a truck there the guy who deal whit me josh miller and tabris sanders it was a good to help me to get my new truck thanks sanders and josh miller.

Jaime

Dec 26, 2014

We bought a car on Dec 23rd and drove it home. After thinking overnight decided on a different car on the lot. They let us exchange on Dec 24th with no problem although they had to 're-do all the paperwork and was now Christmas Eve day. On Dec 26th we decided to go back and check on a truck we saw on the lot. We wound up also buying the truck. Jeff McCarty was our salesman for both cars. He was the best salesman I have ever dealt with. He made me feel very comfortable without being the typical "pushy" car salesman. Alvin Norment helped us in the purchase of the 1st car but was off Christmas Eve day when we brought it back. By no means had he made me make a mistake. I just changed my mind. Alvin was also very thorough and nice. But our main salesman was Jeff.

jillhizer

Dec 26, 2014

bought a car Dec 23 & couldn't have asked for a better experience. Thank you Rodger & Sean!!! We love Freeland! This is car #2 from them.

susan

Dec 26, 2014

Josh did a excellent job selling me a car. He delivered on everything he promised. I was able topurchase the car very fast and without any challenges. The Finance Officer was also fast andfriendly. This is a great place to purchase a vehicle. When Josh deliver my car to my home,he had balloons and a big bow. Great presentation!!!!!!

TLS

Dec 26, 2014

I was very pleased with my overall buying experience at Freeland Chevrolet. Josh Miller and everyone I encountered was very professional and extremely courteous. They all seemed very interested in earning my business and making sure I had a great buying experience.

skuperstock

Dec 25, 2014

Had a great experience! I have bought several cars other places in the past and the team at Freeland Chevrolet was TOP NOTCH. My Sales person, Josh Miller got me the car i wanted and worked very quick and hard to get me the best deal and smooth and easy process. Thank you Josh!

Equinox

Dec 24, 2014

This wasnt the first time that i've purchased a vehicle from Freedland Chevorlet and it definately wont be the last. Mr. Linton was the first face I saw when I stepped on the lot, and he took extremely good care of me. Yet again, I purchased a great car and I'm overjoyed that it was with this company. Oh yes... Sean in finance is the BEST!!!

Ryan

Dec 24, 2014

Came to Nashville to visit my brother, no intention of buying a vehicle on this short 4 day trip.Called your dealership to look at a sedan, was possibly thinking of getting a car when got back to Sioux Falls, SD thought I'd check them out there.Karen was the salesperson that I first talked to. She was very friendly and helpful. I didn't make it down the day I said I was going to. She called me back the next day and asked me to come in, so I said I would. She was good about confirming a time to meet, but at the same time didn't come across as pushy. Karen was friendly, very caring about what I wanted. Not pushy or I would have been gone, however she had enough aggressiveness to keep me engaged and get the sale. She hasn't forgot about me either since the sale, good follow up. I trust her and would buy from her again.I would highly recommend Freeland and Karen to any of my friends and family.Lee Linton got involved toward the end of the sales process and I he also had a very positive impact on the sales process. He was very friendly.I also really had a good vibe with Sean in Finance. Can't think of his first name but he was extremely professional, had a lot of tact. Made it a point to come over and say hi the next day when I was back in. Then met with him again the extended warranty. Very good experience. Hopefully the shipping of the truck to South Dakota goes well. If it does, I can refer a lot of people from SD.

Andysgal

Dec 23, 2014

Tabris was an excellent person to deal with. He helped us get exactly what we were looking for, he was very patient and extremely kind. Having more salesman like him would definitely benefit you. Thank you, Tabris for making this such an awesome experience

awilbert

Dec 23, 2014

Michael did everything possible to make me happy. I didn't walk out with the exact car I wanted, but he made sure I loved what I left with. He was knowledgeable and had a great since of humor. I work in customer service so I know how difficult people can be, but he stook in there with me. I love my car and will recommend him to family and friends.

softballmom8810ataol.com

Dec 23, 2014

Found a car online Camero 2SS, contacted Felicia, she was friendly, not pushy, just made the experience different from others in the past. She even stayed late we finished the deal at 10:30pm and she should have left at 8pm. Would highly recommend her she made the experience more like a family purchase.

quisha423

Dec 22, 2014

Alvin was great!! He helped me get a nice car, he was a very nice person. .everything turned out good. I would recommend someone to him.

DaDaDaDream

Dec 20, 2014

I have had my baby for a few weeks. Those folks at Freeland are great! Need a new toy? Lee is your guy. I love my Stingray.

chrisnash1111

Dec 19, 2014

Jonathan and Ellis have gone above and beyond to make sure my repair was done correctly. Their customer service skills are far above any other that I have experienced. I will definitely be back the next time my truck needs repair. Taking into account the way I was treated I will highly consider Freeland for my next car purchase as well. Thank you Jonathan and Ellis as well as the service techs doing the work!

Hayley Broeker

Dec 19, 2014

Freeland chevrolet did every thing they possibly could to make sure i was satisfied. Customer service was great. Employees & sales men are super friendly. I would definitely reccommend this dealership to anyone.

lsj615

Dec 19, 2014

I am a long time service customer at this dealership and shopping for an Equinox. Darrell was most helpful in locating possibilities and providing me with information.

Lhutch

Dec 18, 2014

I visited your dealership shopping for a full sized truck for work and family. Felt with Darell Myer and he was able to give me more information than I ever expected for our future purchase.

NashGirl60

Dec 18, 2014

Hello, my name is Emily Collier and i recently bought a vehicle from the Freeland dealership in Antioch, TN. Mr. Tabris Sanders helped me find the car of my dreams and made the entire experience a fun and memorable one. im extremely satisfied with not only my purchase but the customer services so much, that i will definitely recommend all my friends and family buy their next vehicles at Freeland Chevrolet. THANK YOU!

john

Dec 17, 2014

Tommy Poston provided excellent customer service during our recent purchase of a 2015 Silverado. He provided excellent communication during our question asking time period and provided telephone contact several times to keep us informed of truck pickup times.

smccurdy

Dec 17, 2014

My husband and I dealt with Jeff McCarty at Freeland and it was a pleasure. He knew his cars, our price range and everything just clicked extremely well. We would definately buy from him again and refer others as well.Mrs.Don Burkhardt

Desmona Allison

Dec 15, 2014

MY SALESMAN TOMMY POSTON WENT OVER AND BEYOND TO MAKE SURE ALL MY QUESTIONS WERE ANSWERED AND THAT I WAS ABLE TO GET THE VEHICLE THAT WORKED FOR ME AND WAS THE BEST DEAL FOR ME.I APPRECIATE HIS HARD WORK AND DEDICATION TO SERVING ME AS A CUSTOMER.

jewelh

Dec 15, 2014

I came in on Dec.13,14, to trade in my HHR, Mr. Rodger Smitherman, was my sales rep. and he made me feel relaxed, and trusting right from the start,he got me in what I really felt comfortable in, and what I wanted. A new 2015 Malibu, Thank you, Mr Smitherman. Ms J. Hodge

Kristi61

Dec 15, 2014

Walking into Freeland I was nervous as a 1st time car buyer, and Jeff made my experience GREAT! He was friendly, made my visit super easy, and honestly there was little pressure. I would buy from him again! He was super nice, thank you Jeff for making my visit the best!!

bettystilts

Dec 14, 2014

From the time I stepped foot in the showroom and met Tabris Sanders from Internet Sales, everything went like clockwork. He was friendly, knowledgeable and has a A+ rating with me for in cs. Freeland is like no other dealership I have ever been in.

rwfudge

Dec 14, 2014

I have purchased two cars from Darrell. He was there from the start to finish,keep me up to date on everything .Will be buying car number 3 from Darrell. Thank you again for all the hard work.

shigginbotham80

Dec 14, 2014

Went in to purchase a used vehicle and Tim worked with me to get the payments I needed. Very friendly service, and a great deal on the car I bought. The salesman I worked with was not the typical, pushy, annoying salesman. He listened to what I needed/wanted in the car and the payments and he made it work. He was there to help me, not sell something to me I didn't want. He answered all the questions I had so he was knowledgeable too. I would for sure do business here again and recommend this dealership. They are very accommodating and a pleasure to do business with (which is not something you can say about many dealerships!).

Valda Magee

Dec 14, 2014

I recently went to this dealership because a coworker said I should go. I took the bus to get there a hour and 30 min bus ride and 15 min walk. I orginally wanted to get a older car. But they were very friendly and honest with me. My dealer was Lee Linton. He miraculously put me in a 2014 Chevy Spark. Now honestly at first I didn't like it because it was super bright red and small. But after test driving her I immediately felt comfortable in her. Any who I love love my car. She had 3k on her and the mpg is 38 city. Perfect for what I needed. A gas saver, reliable and affordable. I honestly didn't realize it had 3k miles on it until 2weeks later! Lol That's how much I was detached from the car. But now I'm totally grateful for them because they could have tooken advantage of me because I was a woman but they didn't. I definitely recommend them. Wonderful customer service!!! Thank you all so very much!!

coultercmi

Dec 13, 2014

Awesome, I have bought my last 3 trucks from here and would not go anywhere else. It's always hassle free and they meet my needs with not only the vehicle, but everything else as well. Lee Linton is a great guy to work with in sales and management and finance will get your payment where you need it to be!

Jesse Jay

Dec 12, 2014

Jeff was great...he went extra mile make sure I got a vehicle and I appreciate him for that. He and Steve were excellent that's why I refer anyone I know to Freeland Chevrolet.

tlee0614

Dec 12, 2014

I, Patti Pickens, had the best buying experience of my life when I purchase my New Equinox from Darrell Meyer. The dealership installed Leather in my vehicle, and I truly love this vehicle. my equinox has all the latest technology and I love using my back-up camera and navigation devise on long trips. The buying experience was exceptional and I recommend Freeland Chevrolet and Darrell Meyer to all my friends and family. Thank you so much, Patti.

JayHart87

Dec 11, 2014

Overall the service was great and i would recommend it to my fellow service members in the army. Thank you for the great service and for working hard to get me a decent deal

mhassell

Dec 10, 2014

If you are looking for an honest sales person contact Tommy Poston. We had a pleasurable experience purchasing our 2014 Impala through Tommy. I am referring my family and friends to Tommy Poston.

Cassandra Rucker

Dec 9, 2014

Tabris and Sean helped greatly with my purchase and worked hard to get me a good deal. I would definitely come back to Freeland Chevrolet again.

Serenity1983

Dec 8, 2014

I had a wonderful experience. My sales representative was very friendly and worked very hard to get me into a car. I have referred my family and friends to freeland..

biggercanadien

Dec 6, 2014

I purchase my Silverado in February 2014 and my sales men always took care of my need for my new truck no matter what it was, thank you and keep up the good work.Andre

Maritza H

Dec 6, 2014

First time buyer without a clue of where to start or what to do . The staff helped me every step of the way , even helped me create a plan to succeed with my new car . Very helpful dealership.

Wendel Hartman

Dec 6, 2014

I purchased a 2013 Pre-Owned Certified Silverado in November 2014. Freeland attracted me due to the very large inventory. After walking around their lot, I was introduced to Jeff McCarty. Jeff had all the patience in the world, easy going, knows the products, and gave me great advice. I wound up trading with Freeland due to Jeff. I would highly recommend Freeland Chevrolet and Jeff McCarty when shopping at Freeland. When I'm ready for another truck, I will definitely go see Jeff! Wendel HartmanOld Hickory, TN

Eddy31

Dec 5, 2014

On nov.19 I have a really good experience buy my car the salesmen take care all I need to know about and now I have my new car thanks for anything

scotty.ringo

Dec 5, 2014

Overall experience was more than excellent, 12 out of a possible 10. Carlos provided my wife and daughter an excellent experience while they were looking and followed up with me to help close the deal.Financing helped with getting additional coverage she was also going to need. It's been a couple of weeks since she got her car and you still could not remove the smile from her face. Thanks so much for making her first experience a positive one.

Bajee1979

Dec 4, 2014

My husband and I went to look at a Chevy Spark. We received top notch service from Jeff and Sean. Both were very courteous and informative, and they both made us feel very comfortable with our purchase. So much, in fact, that we will go there in another two years to purchase our next new car!

tmriggan

Dec 4, 2014

I purchased my vehicle here back in September and the overall experience was so much easier than any other dealership I have ever has dealings with. I just took my vehicle in for an oil change and let me tell you, it was quick, easy and the staff was very nice and helpful.

Alsalamia

Dec 3, 2014

I decided to buy the new 2015 Corvette Stingray and sell my 2014 Corvette Stingray. Due to the unpleasant experiences I had with other dealers (I bought about 7 cars in the past 5 years) I decided to go to a new dealership. I did some research and seen positive ratings on Freeland Chevrolet located in Antioch TN which happens to be close to where I live. I went there and worked with Lee Linton. I have to tell you that I didnt know Lee and had the pleasure work with him. After I told him what I was looking for and the options I wanted he knew exactly what I was looking for, very smart, experienced, very welcoming and friendly. I put an order through Lee for the 2015 Corvette Stingray and it has arrive several weeks later after it was built. Every time I called Lee or visited him to check on my order he was friendly and welcoming even though I was a little too excited about my new car and kept asking him Is it here yet? I went to their Finance and had the best experience financing the remaining amount with them. The interest rate I have gotten was lower than what I was actually expecting. Easy process, friendly and respectful people.To summarize my rating, this was the BEST car buying experience by far therefore I would definitely give Lee and Freeland Chevrolet 5 start rating. I will also return to them for future car purchases as I havent had not one single issue with them. I will also like to recommend Lee and Freeland Chevrolet for friends, family and everyone else to meet their car needs. They will not pressure you and will work with you to get the best deal while meeting your expectations. Actually, they have exceeded my expectations.

Billy McKenzie

Dec 3, 2014

Jeff did a great job helping me select a vehicle and getting me out from under the one I didn't like. He kept me well informed through the process and made it painless. I would recommend this dealership and Jeff McCarty.

gailandray

Dec 3, 2014

I bought my 3rd Corvette from my friend Lee Linton at Freeland last month. Every time I deal with these guys, all I have to do is call Lee and tell him what I'd like to do. He takes the info and makes it happen. He has found a way to help me get into my dream car (3 times - gotta stop dreaming). I'd recommend him and the Freeland team to anyone. They make it happen and find great financing for the sale. Thanks guys!!

sporter1217

Dec 2, 2014

The had just what I was looking for and Jeff was great to work with. I was though "negotiations" in a matter of 5 minutes and on my way to the bank to transfer money. The service department installed a tow package for me the following week and I am very happy with it as well.I will definitely recommend this dealership and Jeff to anyone.

tony.piro.50

Dec 2, 2014

I would like to thank Freeland Chevrolet for my purchase. Tommy Poston is such a great guy and a trustworthy salesman, which is hard to find nowadays. He was extremely helpful with my Silverado 1500 purchase and stands behind his word. I would recommend Tommy to all. Very pleased.

pat.kinzer

Nov 3, 2014

Saturday November 1, 2014 I had the opportunity to experience one of the best car buying experiences ever. I had been to several other dealerships but because my situation was a bit of a challenge they were not able to sell me a car within reason. So I was frustrated and pick up the phone and called Freeland. I simply told the lady I wanted to talk to someone about possibly buying a car. She transferred me to a salesman and he went to work. Long story short I walked away from Freeland with the MOST FABULOUS car and deal. I would like to thank the staff at Freeland for taking a chance on me. A very very very special thanks goes to Mr. Rodger Smitherman, II who went way above and beyond to help with my challenging situation :-D!!!

high country

Oct 19, 2014

THIS DERLERSHIP AND SALES PEOPLE ARE DIFFERENT THAN MOST DEALERSHIPS.IF YOU LIKE HIGH PRESSURE DEALERS AND SALES PEOPLE THEN DO NOT GO TO THIS DEALER.I HAVE PURCHASED THREE TRUCKS FROM THIS DEALER THE LAST TWO FROM LEE LINTON. EVERYONE SHOULD BUY AT LEAST ONE VEHICLE FROM LEE JUST TO WATCH HIM WORK FOR YOU. YOU WILL BR AMAZED.

Thatolive13

Oct 4, 2014

They are terrible never use them for repairs. I was hung up on mid sentence when I requested they contact me when the recalled part was in so my husband and I could change our work schedules to pick it up. They kept my car hostage for 2 months trying to up sale me on not just getting the recalled piece fixed. My car operated perfectly before going in with the exception of the recalled part. In that time they killed my battery. They had to jump it for me to drive off the lot and now it won't start at all. Never ever giving them my business again.

NeceeB

Sep 29, 2014

So I literally answered a letter in the mail regarding refinancing my vehicle or purchasing a new vehicle to get a lower rate...I was very doubtful that I would qualify for either but I said it won't hurt to try. I was there for 3 hours but I didn't mind because that must mean they are doing every thing they can to help me and that's exactly what they did :) They were so friendly and inviting....ALL of them! I left with a new vehicle and a very fair rate and I was literally in shock! I appreciate you guys especially Mr Tim Riley who was my salesman and Mr Sean Donaldson who worked his magic to make sure my car was protected! And can't forget Mr Shane Turner for the cinnamon rolls! LOL

tony.spillman

Aug 4, 2014

We hopped from dealership to dealership looking for what I wanted. I knew exactly what I wanted, and Freeland Chevrolet was the only dealership out of all that we visited that had almost exactly what I wanted. I initially wasn't looking for brand new. But once I saw the price comparison for the car that I wanted vs. the 2013 and 14 (with 30k to 45k miles) - it just made sense to buy new. Lee's professionalism and patience were fantastic (although I did feel sorry for the guy having to work til midnight - some new promotional thing they were trying out).It was an overall great experience! Lee also offered to set up a time for me to go have a sunroof installed (this was a deal breaker and he mentioned that he could get one installed and that the company doing it offered a lifetime warranty). SOLD! If you're looking for a new Chevy, ask for Lee! He gave me a few of his cards and if anyone mentions anything about looking at new cars - I hand them his card! I highly recommend!

1b2c3d

Jun 9, 2014

My daughter recently purchased a pre-owned vehicle and Carlos Brittain was her sales professional. I was immediately impressed by Carlos's professionalism. I perceived him as not just a hit and run salesman, whose only interest was to make his monthly sales target, but someone who who take all of the time necessary to make his client comfortable with the sales process. Every question my daughter asked, Carlos answered. Never ducking her questions or ever taking cover. He patiently, carefully and thoroughly explained the trade in process and how her automobile was appraised. He explained the financing aspects of her purchase, warranty protection and Freeland Chevrolet's service facilities. When we initially went into the dealership my daughter was apprehensive as to her ability to qualify for purchasing her 2013 vehicle. As a father, I cannot describe her delight, happiness and bright eyes as Carlos prepared her to take delivery of her vehicle prior to us leaving the dealership. It was well past the dealerships closing time and Carlos Brittain and Sean Donaldson, Finance Manager were extremely patient and such, there was never a hint that they were attempting to rush us out so they could go home. Carlos took the time to explain every single feature of her new vehicle.I can honestly and sincerely tell you that ANYONE, I know who is looking to purchase a new or used vehicle will be referred to Carlos, Sean and Freeland Chevrolet.

DAYNDAYN

Apr 6, 2014

Wow !!!! What a awesome experience we had again with Tim Riley and Shane Turner . We came back to Freeland because of the great customer service that Tim Riley provided before. We bought a car for my son and again we could not be happier . We are also coming back this week to purchase a truck for my brother. Tim Riley is a incredible salesman and he is a asset to your dealership.Shane Turner was a absolute pleasure to work with as well, Congratulations Ben Freeland on these awesome employees. Looking forward to doing business again in the very near future.

Destined2014

Mar 20, 2014

I had trouble with another dealership and when I contacted Freeland, they were nothing but nice. They told me that they would do all they could to get me into a quality vehicle. Tommy, my dealer, was patient and extremely helpful. He stayed in constant contact with me until I could make it to the dealership to check out cars. I'm so very pleased with my expereince there. I didn't feel like I was any different, just because my financial situation isn't the best. I was made to feel important. We love our car and will recommend Freeland to any and everybody.

kenny27

Dec 31, 2013

I appreciated the great service by Mr. Litton. He spent as much time as I needed to make my decision to buy a new truck. I bought my truck at Freeland because Mr. Freeland has done so much for the local community. They had also been the service provider for the other truck. My experience was very good.Kenny Williams

eterialb

Nov 30, 2013

Patrick was extremely helpful and he found the car that suits my lifestyle and needs. His enthusiasm for his job was infectious and he never made me feel pressured to purchase just any vehicle but was careful to allow me to make my own decisions. The dealership was clean and inviting. The experience was positive overall.

patty davenport

Nov 4, 2013

Steve worked hard to make us happy with our purchase.there were problems with the car,and he worked for several days to make it right. He gave us different loaner cars to suit disibilities we have. Nice guy, as is the finance manager,ricky .

Rickspur

Oct 22, 2013

Very nice dealership to work with. They answered all my question and asked several follow up questions that resulted in me getting a rebate that I was unaware of. Every one was very helpfull and went out of their way to find me the vehicle I was a looking for. Would be happy to do businness there again.

aputman0311

Sep 27, 2013

This was my first Brand New car,I have owned 4 used.I was very happy with the service and timely manner with which the deal was closed.My only issue was the price,it was a little out of of my comfort level,but overall I am very happy with my purchase.I do wish more was done to get me down to $400 a month but with only decent credit I am happy with how painless the process was.As long as my first Chevy holds up I will be a return customer.Thank you to Mike Bush and Rickey Clark for the help and I Iook forward to continued business with you guys.Thank you to Freeland Chevy and your staff on my First Chevy,love it....

donng0811

Sep 26, 2013

Freeland Chevrolet has the best quality of employees that I've ever dealt with. They were constantly in contact with me wanting to be sure that I received the car I wanted as well as the best price. I have never experienced the quality of service at a dealership as I did with Freeland Chevrolet. I honestly felt they were sincere in their efforts of helping me to achieve the car I really wanted. I wanted to say a big "thank you" to my salesman, Patrick Sturm who was very helpful in every aspect. I would recommend Freeland Chevrolet to anyone.

Jegarner01

Sep 26, 2013

I was very hesitant prior to going to the dealer only because of past experiences with pushy sales people. I am so happy to report that Mike Bush was not in that category. Mr. Bush treated me like I was buying a 2014 Camero when I was just buying a used car. Everyone was so friendly the process was not time consuming at all and Mike was right there with me every step of the way. I will refer everyone I know to Freeland Chevy and salesman Mike Bush.

Slowhand

Sep 24, 2013

I drove up from Fla. on august 10th to help my daughter(20),and married to a deployed serviceman,buy her first car..we were going for a used car to begin with and searched around a bit when we drove through Freeland Chevrolet in Antioch Tn. We were greeted by Mike Bush in sales. we went on a test drive, 2013 Cruze, and the kid loved it. but her husband doesnt want a manual shift and no automatics were available,so he had one brought in from another dealer out of town.meantime we shopped hard around the area for another 2013 auto. and only got baited to other dealers who said they had one and didnt. I was a little discouraged with that act. Mike called back last Mon. morning,said he had the car we wanted, so we went to look at it, another test drive, offered great rebates,tax free for deployed service and plenty more from the dealer along with info on an extra $750 from USAA insurance..we knew nothing about it untill Mike told us of it..after making the deal on the car we went shopping for banking.. yeh, shouldda done that first but these guys were VERY patient, it took 4 more days to finally choose and we did well,, bottom line is that we put both Mike and the staff of Freeland Chevrolet thru it in order to teach my youngun what it takes to get thru all those things you need to know about a large puchase.. THESE PEOPLE AT FREELAND CHEVROLET. ARE AS FRIENDLY, FUN, AND PATIENT AS ANY IVE SEEN IN A VERY LONG TIME..THESE FOLKS WENT WAY OUTTA THIER WAY TO MAKE SOMETHING GOOD HAPPEN FOR MY KIDS WHILE THEY CANT BE TOGETHER.. WHEN I DECIDE TO BUY MY OWN NEW TRUCK, ILL GO TO MY NEW FRIENDS AT FREELAND CHEVY... THANKS PEOPLE , GREAT JOB!! JEFFREY KEMP

mike092162

Sep 23, 2013

Employees were very helpful and very friendly. Planning in the near future to purchase an Equinox and will definitely return to Freeland to make the purchase. Would highly recommend this dealership to anyone planning to purchase a new or used vehicle.

pbrook83

Sep 23, 2013

I wanted a White Chevy Equinox with, seat warmers and no one in town had one. I even visited Payne Chevrolet which is right down the street from where we live. They had a black one with everyhing I wanted ,but I really wanted white. I searched the internet and found Mr. Brown. We went from Springfield , Tn to Antioch and though they had a white one adding the seat warmer would not work because of where the on/off switch would have to be installed (my husband would hit it eerytime he sat down as he has an artificial leg). So, Mr. Brown was nice enough to locate one in Kentucky for me and get it for me. He had it here by Saturday noon and I had it by 3:00pm. I find it interesting that no one at Payne ever offered to find me what I wanted. I will definitely go back to Freeland Chevy.

Estigall

Sep 18, 2013

Mr. John Brown is an extraordinary man not only was he a sales associate but a friend that took great care of my sister and I as we pondered on which car to purchase. Every question was thoroughly answered and his time was greatly appreciated. Mr. Brown as well as Mr. Clark took great care of us and does Freeland Superstore great justice. They are great.

ptaylo47

Sep 18, 2013

My experience was one of the best yet. Each of these guys worked very hard to get me exactly or close to what I wanted. They made sure I was comfortable while waiting and kept checking on me. I have dealt with another dealership before and thought they were the top but I found out Freeland has lived up to what I have heard about them. I will most definitely share my experience with others. Thank you all so much for your help!

bowtieordie

Sep 17, 2013

This dealership went above and beyond to put me in the car I wanted and put me in it that day. Lee was very accomadating in getting what I wanted and when I wanted to make this a good car buying experience. I would reccomend these people to anyone wanting to buy a new car without a lot of hassle.

crumpy

Sep 5, 2013

I was referred to Freeland by a friend and upon arriving, I knew the type of vehicle I wanted but wasn't sure about options or packages (RS, SS, hard top, convertible, etc). Mr. Tim was very patient and diligent in explaining the differences, as well as assisting me with what I thought I wanted. He encouraged me to call with any questions that I may have had after leaving the dealership. When I returned three days later, Rickey assisted me with my trade and Sean worked his magic by beating my credit unions interest rate. These guys were professional and appeared to care about my car buying wants and needs, even when my OCD kicked in, lol! Although Mike didn't personally assist in selling me my car, he was always welcoming and friendly. I absolutely love my car and was well pleased with my car buying experience!

rolo12

Sep 4, 2013

I gave a great review because this was an awesome experience. I have never went to a dealer ship were they fight in getting the best deals for there customers. They did not push me into any decisions. They let me look around and stood back until I had question. I want to thank my sales guy he was awesome he made sure I knew everything about the car, The test drive wasn't rushed. Its weird to say this but I had a fun time here at Freeland. Thanks to Patrick Sturm I left the dealership a happy man. So I will tell anyone to go get your next car here. Ask for Patrick Strum he will do you right....

snydr1

Aug 31, 2013

Mike Bush was our salesman who helped us buy a new 2014 Chevrolet Volt. Mike made us feel very welcome and not pressured to buy. He answered all of our questions and made the buying process easy. We will recommend him to our friends. Rickey Clark handled the finance side of the purchase and was instrumental in helping locate the exact car we wanted. He was very knowledgeable and friendly.Dan & Tonya SnyderNashville, TN

dawnr1027

Aug 27, 2013

My elderly mother and I had the pleasure of meeting and working with Mike Bush. My mother wanted a certain car, color and price. Mike worked very hard in meeting all her expectations and got the job done in a timely matter. Great Job! We would highly recommend Mike to any family or friends in need of a new or used car in the future.

itsme222

Aug 25, 2013

Patrick's customer service skills were excellent. He was helpful and never pushy. Faron did an excellent job finding the right car for us. Very satisfied.

LisaLoper

Aug 20, 2013

From the moment I walked onto the car lot at Freeland, I immediately felt comfortable. Mr. Sturm was extremely friendly and knowledgable. He walked me through every step with confidence and compassion. He really took the time to understand my needs/wants in a new vehicle. I attempted to try another dealership but found myself drawn to the "family" atmosphere at Freeland. My new car purchase was an extremely comfortable and easy experience!

Jonesji

Aug 12, 2013

I am very happy with my car! I received great service at Freedland Chevrolet! Everyone there was so nice and helpful! John Brown is great to work with. He really wants his customer to be happy with their purchase.

kzachary

Aug 12, 2013

We needed a new family car as soon as possible with little money down, we were refered to Freeland and was told to ask for Jim Bean. He worked his magic and got us in a car that day! He even stayed after hours to make sure we had a new battery and so forth. Teresa also did an outstanding job of describing everything to us and made sure we completely understood everything. We could have never asked for a more pleasurable experience. We would refer anyone to Freeland and will definitely be back!! Thank you so much!!!

Mulliican

Aug 7, 2013

Mike bush was very efficient and went the extra mile and lee linton was wonderful In helping me thanks to both great people,mike and lee thank you

gdean84

Jul 28, 2013

We were looking for a new SUV, glad that we stopped by to take a test drive.Very Happy to say we bought one today. Patrick Sturm went above and beyond to make sure we found the vehicle that was right for us.Everyone was very nice and the atmosphere at Freeland is one of a kind, very friendly and helpful staff. We will recommend stopping and shopping there. Thank you all -G & B & S.

PamelaEmmons

Jul 19, 2013

My visit to the Freeland Chevrolet was a very pleasant experience. All of the staff were welcoming and helpful, though I worked with one salesperson,Carlos Brittain, better know as "Dr. Lion". He was very knowledgeable about the operations of the dealership and the vehicles I was seeking to purchase. His customer service was exceptional! His sense of humor and his words of wisdom on "life and the pursuit of happiness" is something I refer to often. After the experience of the purchase, I made several trips back to the dealership, Mr. Britain treated me like family (good, by the way). I will certainly purchase another vehicle from him and I will tell my friends about my experience. Thank You, Dr. Lion!Pamela R. Emmons

Ardon9978

Jul 16, 2013

Awesome customer service! Very friendly. They worked hard to get me the car I wanted at the best price. Not once did I feel that I was being pushed into something I didn't need or want. I would highly recommend to anyone looking for a new car.

bobfarrar

Jul 16, 2013

This experience far exceeded my expectations. The friendly and cooperative sales and financing people were the best I've ever dealt with. They did everything they could to make this deal work and found the perfect car for me.

Fenderjazz

Jul 10, 2013

Freeland Chevrolet deserves this rating because of their exceptional level of detail and attention they showed towards my husband and myself. In addition, the showroom was emmaculate and my children loved the popcorn machine which provided them with a great tasting snack during our short wait. Thank you Mike Bush for your hard work!! We'll see you in a few years!!!

jgc5494

Jul 10, 2013

Quick! Easy! Painless!! This team worked great to help our family in the purchase of our new Suburban. Car shopping/buying with kids in tow is not always easy but with the friendly, fast, convenient service provided we were 100% satisfied!

angelas0206

Jul 8, 2013

Hello,I referred my mother to this dealership. I was a previous customer and had an great experience. Her salesman was Jim Bean,Mr. Bean was very precise, courteous, patient and very informative. I will recommend more customers his way. :-)Angela

lcmartin7

Jul 5, 2013

Mr. Beam was very percise about helping me with finding a vehecile. Things went so well, I'm so geartful. Thank you for the time, and service.

SsterSuzie

Jul 3, 2013

Freeland is a great dealership - two words I never thought I'd say. They got me the car I not only needed but WANTED, and listened to me and what mattered to me the most. John Brown is a nice, genuine man that truly cares about his customers and not just his bottom line. I will buy from here again!

smallr4

Jul 2, 2013

The overall experience was great. Lee Linton listened to our wants and price range and made it happen. He was our advocate and pushed for the deal that we desired! Thank you!

nicoleblade76

Jun 30, 2013

Best car purchase I have ever made. Working with Susan Rice has been the best experience. She is overall a wonderfull person and I enjoy speaking with her any time.

rking01

Jun 29, 2013

Tim Riley was very nice. He took me for a test drive and was knowledgeable about the car I was interested in. He answered all of my unanswered questions. Tim was very patient and maintained a positive attitude throughout my visit. Sean Donaldson handled my account with care and continued to make sure I was comfortable and let me know step by step what was going on and everything that was needed by the consumer to get the deal done. He was very genuine and kept a smile on his face which in turn allowed me to build that trusting employee-consumer relationship. I will definitely recommend Freeland Chevrolet to my friends and family.

elyons13

Jun 26, 2013

When I first arrived at the dealership in the pre-owned side, my family and I walked in and we were not greeted at all. We we not acknowledged and told that someone would be right with us or anything. So that was not a good feeling at all because plenty of people passed us and just let us sit there. I decided instead of leaving the lot completely, I would go to the New Sales lot and see if we got a better reception there. Once we pulled up and got out of our vehicle, Drew greeted us to see if he could assist.I explained to him what we had just experienced and that we weren't very happy with the customer service we had just received as potential customers. Drew gladly assisted us and even though he had to finish up on something at the other lot, he escorted us back to the pre-owned lot, showed us a couple of vehicles and then had us wait while he finished with a previous customer. That was all we wanted at first, was to at least get acknowledged like they wanted our business. So we waited and he took great care of us. I was very upfront about what range of payment I was looking for and what I had to bring to the table. I advised him that I didn't want to waste his time or mine, so I laid it all out to see if he could work out a deal. He took my info and was able to work out a great deal for me. I just came truly that day to shop and see what I needed to do to get into a vehicle and to see if it was even possible for me to get into a vehicle; not knowing that he got everything together where I was able to drive away with a vehicle that same day. It was only a year old and very good condition. He kept to the payment range I wanted to stay at. He didn't try to get over or tell us any untruths. I was very happy with customer service we received and he is what made us stay at this dealership and ultimately made a sale. If it wouldn't have been for his customer service and treating us like he cared, we would not have done business with this establishment. I will definitely refer my friends and family to him. Also the finance guy was great as well. I can't remember his name, but he took great care of me and made the process very easy. They both are a great asset to Freeland Chevrolet and should be commended for their customer service.

lbrown2042

Jun 26, 2013

This dealership provided wonderful customer service. It was friendly and fast! We were able to buy the truck we wanted for the price we wanted...We will most certainly buy from Freeland again!

Fofatty

Jun 25, 2013

I will recommend this dealership to any person because they have great customer service. Even with a low budget, they can work with you in order to have a dependable transportation.

edwebster

Jun 24, 2013

the staff at freeland are friendly and will go all the way to help you. I will continue doing business with them. thanks once again for given me a second chance owning a car again.that why i am grateful for them. thanks mr.freeland, ms. susan nick rice and ms. joyce in the service dept.

rhelmers

Jun 24, 2013

I feel that both these "Gentlemen" walked us through the experience of making this auto purchase with ease. That's not easily done!! I would highly and will recommend both to anyone looking for a helpful purchase in the future. Your formula works. Keep up the good work!! R. Helmers

Jamiedb11

Jun 23, 2013

My overall experience with this dealership has been great. Ms. Susan has always been extremely nice and very helpful with any questions or concerns I've had. Its obvious she really enjoys helping people.

pick1021

Jun 22, 2013

all the people i dealt with from the time i pulled in parking lot where very friendly. starting with the general sales manager whos name i cant remember. they worked as hard and as fast as they could to help me leave with the car i wanted.

rlytle2120

Jun 22, 2013

Mike Bush was my salesman. He did a great job and was very knowledgeable about the vehicle I ended up buying. Overall, I would rate the entire experience of buying at Freeland Chevrolet an A+!

tonilynn7

Jun 21, 2013

Lee was a phenomenial salesman. My husband met with him he showed my husband complete confidence in closing the deal. Deal closed smoothly. AWESOME COMMUNICATION!

CynthiaRenee

Jun 20, 2013

My experience with Freeland Chevrolet (Ascent Auto) was one of the best I have had with purchasing a vehicle. There were a few times when I had issues they were always helpful and willing to work with me. Susan Rice was my contact person at Ascent and she is a very professional kind and compassionate to her clients and there needs. My overall experience was GREAT!!!!!!!!!!!!!!!!!!! I would definitely recommend Freeland Chevy (Ascent Auto) to all my friends and family.

michaeltyne2070

Jun 20, 2013

My wife and I were looking a for an affordable family car. After doing some internet research, we figured out what we could reasonably afford and what fit with in our budget. We saw a couple of Impala's on the Freeland webpage that fit our budget, so we went to look at them. Drew was very professional, polite and helpful. After test driving a couple Impala's, we picked the one that we liked and purchased it. Drew was very straightforwards and when the time comes to purchase another Chevy, I will most likely enlist his services again.Why:1. Customer service was prompt and polite.2. The price was several thousand under competitors.3. The experience was very laid back straightforwards and pleasant.

holmes25

Jun 19, 2013

My experience wuth Freeland was great from dealing with my car salesman down to the finance team. One person in particular is Susan, she has gone above and beyond customer satisfaction. I would reccomend Freeland Chevrolet for a great car buying experience.

lbenton01

Jun 19, 2013

I just love Susan! Susan is a very patient, thoughtful and honest. When I call in I ask for Susan, because I know that I will be greeted with smiles through the phone. Susan does not take things personal she allows customers to vent and always comes back with something positive and encouraging. I will recommend others and would get my next car at Freeland, a soley on the business ethics of Susan!

myrah

Jun 19, 2013

From the moment we met Darrell we felt a kinship unlike any other salesman in the past. He was never pushy at any but rather took the time to listen to our 'wish list', answering our questions and addressing any questions we posed to him. Not only did Darrell work extremely hard working with us but so did the financial staff we also deserve a 'nod of the head' for their effort and the quality of the work they too bring to their jobs.It is wonderful to have a dealership such as Freeland offers and we will certainly return for future auto needs and recommend them highly. They make car shopping a pleasure! Thanks to all of you.

NicoleBC

Jun 19, 2013

I would strongly reccomend Freeland Chevrolet to anyone looking to buy a car! My experience was amazing. My car was recently totaled and I needed to find a new car. I went to a few dealerships before coming to Freeland and none compare with the atmosphere and customer service I experenced at Freeland. I walked in and spoke with Dean. He was very friendly and listened to what I wanted. He is new there but he was able to get me the information I needed. I knew the class of car I wanted, what I could put down and what I wanted to pay each month. I had my eye on the 2013 Chevy Sonic and immediately fell in love with the chevy sonic RS sitting on the showroom floor. That very day Sean Donaldson sat down with me to discuss financing and got me an AMAZING interest rate considering my situation. I was not ready to buy just yet but I came back the next day and test drove the vehicle. Lee walked me through all the features and the cool things I could do with my phone in the car. With the interest rate, extended warranty and the great experience I had I was ready to go for it! Sean and his team really took care of me and explained everything well, answered all my questions and I didn't feel pressured like at some dealerships. I signed all the papers and went through the process and everyone was so friendly. My car took longer than expected to get ready for me so they treated my to lunch they brought in for their employees. They really take care of you and treat you right at Freeland. I will be recommending them again. And I love my car!!!!

StarbabeThomas

Jun 19, 2013

I brought a Chevy Impala and it runs great! Jim Bean is very knowledgeable of the cars and can get you in! Nick Rice is very sweet and nice and he sold me my car. Susan Rice handles the financing and she is very passionate about making the deal work for you! Susan cares about seeing you happy in the car that you need. Go see them and they will get you in a nice car!

pshemwell

Jun 18, 2013

Salesperson Darrell was very helpful; financing employees Teresa and Susan were extremely polite and answered all questions. Called Susan numerous times during my finance period to ask payoff questions and she was always helpful. Have recommended this dealership to many people over our 3 year experience with them. Would definitely consider when buying our next vehicle.

davidayes

Jun 17, 2013

Well, how I can start, since the beginning when I just started looking for a online quote this dealership show so much professionalism, the employ who took care from our case was Mr John Brow whose answer all our questions and set up a driving test for the car we were interesting onOnce we got there for our appointment everyone in the dealer ship was very friendly and respectful with us, and John immediately take care of us with the greatest kindness I had never seen before in my lifeWhen I explain John what I was looking for, he helps and show us everything we need with so much efficiency and dedicationThe car we purchase was for 16th year older daughter and he makes us feel like he knew us from so long ago, in one point it was just talking with a friend and not with a simple car dealer man who was just trying to close one more sale for that dayThis quiet not sounds right to say, but it is something I have to pointed out, we are latinos, and we never feel uncomfortable with the way they trade us, it is more I will highly recommended to any of my community members to visit this dealership since they trade us with some much respect and never have the feel of not being take with kindness and respectAnyone there were so great people, they listen and help us so much, making our decision of buy there so easy to take, I can see why they are one of the best dealerships in our areaAs a parent something very important it is who people make feel our children, and John had done a wonderful job on that perspective, almost to make my girl confirm that John is now not just her favorite sales man in the world, it is also his friend, and I do appreciate that so muchThank you so much John and al the people in Freeland Superstore, if is anything else that we can do for all you we will more than happy to do it and show everyone out there that you are the best place to select in case you are looking for a new or use carSincerely David

pwillis2652

Jun 17, 2013

I did not know what I wanted to buy so I needed to test drive several different cars to find out what I liked. My saleman was so patient with me. He did not try to push me towards any particular vehicle. He spent between 5 - 6 hours showing me what was available on the lot and sharing his thoughts about each vehicle we took for a test drive. The last car he showed me was in the garage getting cleaned up to put out on the lot. It was exactly the one I was looking. I had owned the same make of car in the past. I am very happt with my purchase. Thank you Carlos!

tamica

Jun 17, 2013

Susan is very nice and great customer service skills and dealing with me as a customer was great always a smiling face.. She had knowlege about the my car and loan questions as needed...She help me with (Greg approval and his compassion as head Ascent Finance) with the car repair issues I had with my car; They had the service department fix my car with no charge and also provided me with transportation with a rental...Also I had a personal tradey and I was treated with empathy and compassion worked with me during that time period with my car note payment issues the entire time..I was not treated like a nameless customer with a car payment due...She appreicated my business and treated with dignity during this peroid...I would recommend anyone purchasing a car with this dealership..I am a customer for life..Even though my car is paid in full..When I decide to make a new purchase..Ascent Auto will be my fiance place of choice..

seats

Jun 14, 2013

Susan Rice went above and beyond her job requirement when my car had major problem to be a blessing to me I really appreciate it .THANKS!!!!

deborahdp

Jun 12, 2013

I went to Freeland Superstore just have my car appraisal, maybe to find a good deal and maybe a new car. I already had in my mind what car i want and what i want next. (smiles) Darrell Meyers had me approved within 15 to 45 minutes.i really love my new ride. The tour was nice too, again thanks to Darrell Meyers and the courteous people of Freeland Superstore.

libbyChisolm

Jun 12, 2013

All persons we interacted with during and after the purchase of our vehicle went above any expectations we had.Our sales person, Carlos Brittain was upbeat and personable and we are convenience that he went all out to meet our needs. After the sale Teresa Lee was and is still on top of things and doesn't miss a beat. She is mush appreciated by my husband and my self. I can see our next vehicle coming from from Freeland and constantly recommend this dealership to friends.

RFrank002

Jun 11, 2013

My entire process was amazing Tim,Sean and Charles were very professional and made us feel liked valued customers.Best experience we ever had.Perfect!

bhunter71

Jun 7, 2013

I went in not knowing what I wanted specifically. With the help of Faron Stout and Michael Bush I am now driving a brand new Chevy Cruz and I am VERY happy. I highly recommend either of these 2 gentlemen for a purchase of a new car.

SashaLeigh11

May 15, 2013

I originally came in to attempt to get my car serviced. I had previously purchased a 2011 Chevy Aveo, not from Freeland (first mistake), that was literally giving me a headache every single day! I thought I would never get out of that nightmare of a car. I was so upset and stressed when I spoke with Mr. Tim Riley to set up a time to talk about a possible trade in! He knew the situation I was in and he was more than willing to help out! The very next day we met and talked everything out. I looked into a brand new 2013 Chevy Sonic and fell in love!Tim was so very nice and provided me with all the information I needed as well as helped out tremendously! As we went over all the figures I never thought I was going to be cleaning my old car out and driving off in my new Sonic that same day, but Tim made it happen! I was so impressed. I have never had anyone so thoughtful and caring about another's situation from the get go!I am beyond happy and will always go back to Freeland for all my vehicle needs. They even give you a free oil change the first time! I am going to be reccommending this dealership to everyone I know!!Thank you Tim so much, my headache is all gone now!!!! =)

EquinoxBuyer

May 11, 2013

All employees encountered were polite and helpful, without being syrupy. They were business-like and knowledgeable. We had been to another dealer earlier, but could not reach a deal, because they would not value my very clean trade- in to my satisfaction. Faron & Lee worked to get the exact vehicle we wanted from another dealer.

DarrinCohns

Apr 26, 2013

When I REALLY needed a car, an AFFORDABLE car - no one would help me due to credit issues. Other dealerships seemed to be telling me only WHY they wouldn't help me! But not Nick Rice of FREELAND CHEVROLET! From our very first conversation he seemed genuinely interested in helping me with no apparent pre judgments about my credit situation. To me, I felt like a valued customer needing a car - not a bad credit statistic. Every single step of the buying process was handled professionally and with attention placed on listening to what I needed - not telling me what he thought I should get "or else". I have never enjoyed doing business with such a stellar group of people in my life! Even the finance department, Sue and Theresa were FABULOUSLY helpful and caring! I whole heatedly recommend Nick Rice to anyone wanting to buy a car! It will be the BEST buying experience imaginable!

JDUBB

Mar 19, 2013

JUST BOUGHT A NEW 2012 SILVERADO 2500HD FROM THIS DEALER. I HAVE BEEN RESEARCHING ALL LOCAL DEALERSHIPS (4) RELENTLESSLY FOR THE PAST WEEK, AND FROM THE VERY FIRST PHONE CALL, I SET THIS DEALER APART. I HAD BEEN IN CORRESPONDENCE WITH DEALERS CLOSE TO MY HOME, AND I HAD TO CALL CONSTANTLY TO GET INFORMATION FROM THEM.THEY WOULD NOT CALL ME BACK AFTER MY LAST TWO PHONE CALLS. I ALMOST DECIDED TO NOT BUY A TRUCK YET BECAUSE ALL THE HASSLE I HAD TO GO THROUGH. THEN I CALLED FREELAND CHEVY. FARON STOUT ANSWERED THE PHONE AND IMMEDIATELY PROCEDED TO ASK ME WHAT I WANTED AND IF I WAS AWARE OF ALL CURRENT REBATES,AND SOLD ME ON VISITING THIS DEALER. WITHIN MINUTES, LLOYD HARRIS CALLED ME BACK WITH VEHICLES THAT FIT MY CRITERIA AND WAS PREPARED TO ANSWER ALL QUESTIONS ABOUT REBATES AND OPTIONS ON EACH TRUCK. HE ASKED ME WHEN I COULD COME DOWN FOR A TEST DRIVE, AND I TOLD HIM AROUND 10:30 AM TOMORROW MORNING. I ARRIVED 30 MINUTES LATE AND FOUND THAT THE TRUCK I WAS MOST INTERESTED IN WAS RETRIEVED FROM ANOTHER LOT AND SITTING IN FRONT OF THE MAIN BUILDING, WAITING FOR ME. I FELT EVEN MORE VALUED AT THIS POINT. AFTER WALKING IN THE SHOWROOM, I DISCOVERED THAT LLOYD WAS BUSY WITH ANOTHER GUEST. WHILE I WAS WAITING, LEE LINTON CAME OVER TO FILL IN WHILE LLOYD WAS BUSY. LEE GAVE ME THE KEYS AND LET ME TAKE IT FOR A DRIVE, ALL THE TIME ASWERING MY QUESTIONS. BEFORE WE DECIDED ON A PARTICULAR TRUCK, LEE HAD TO TAKE ME TO 3 DIFFERENT LOTS TO PICK APART TRUCKS BASED ON OPTIONS AND FEATURES. LEE WAS VERY PATIENT AND ACCOMIDATION THE WHOLE WAY THROUGH. LLOYD CAME OVER AND APPOLIGIZED FOR BEING BUSY INITIALLY , AND LET MY WIFE AND I KNOW THAT HE WOULD ASSIST US AND LEE IN ANY WAY HE COULD. IN SHORT, FARON, LLOYD ,AND LEE WERE EXTRAORDINARY TO WORK WITH, AND EVERYONE I CAME INTO CONTACT WITH AT THE DEALER GREATED ME WITH A SMILE. DEFINITELY WORTH THE 48 MILES I DROVE ONE WAY TO GET TO THEM. CUSTOMER FOR LIFE! WELL DONE GUYS !

DAYNDAYN

Mar 14, 2013

My expirence with Freeland Chevrolet has been a great one, Tim Riley was very professional and friendly , He made us very comfortable and not pressured. I hope that they realize what a asset they have with Tim being on their team. We will continue to do business with Freeland and I will tell everyone about the great expirence we have had.

MichelleCrutcher

Mar 14, 2013

We were pleasantly surprised and how easy the process for buying a new car was. Tim Riley was great to work with. He changed our opinion of car salesmen. He treated us like family. He was not pushy and was very honest. Tim will keep us coming back and we will be recommending him to family, friends and co-workers. The gentleman in the finance department was also very nice and helpful.

Mowczarski

Mar 6, 2013

It was a great experience. I would HIGHLY recommend Lee and Faron and this dealership to my friends. A super job by them! In the past, I have not liked the car buying experience. Lee and Faron and their team were knowledgeable, friendly and very easy to work with. There was no adversarial back and forth - just a very professional business deal. Hats off to Freeland!

lisaroberts14

Feb 23, 2013

My husband and I was greeted by Lee within seconds of entering the lot. He is a very pleasant and knowledgable, he listened to us at what we wanted and took us for a test drive and answered all our questions. Everyone was really nice to us and did everything to get us in our new 2013 Chevy Cruz. Financing was made very easy and comfortable for us thanks to Sean and Ricky. This is the very first new car ever for me and I want to thank all of you at Freeland for making it so pleasant and comfortable for us. I would recommend Freeland, you all are very top noch in customer service and very careing group of guys. Thank you. I love my new Chevy Cruz it is everything you said it was.Lisa and Steve Roberts

nash506968

Feb 12, 2013

MY MONEY SPENDS ANY WHERE. THIS IS THE SECOND TIME I STOPPED IN TO FREELAND'D CHEVY.THE FIRST TIME I WAS SHOPPING WITH SALES PERSON JOHN BROWN .HE WAS NOT GIVEN IN ME ANY TRASH TALK YOU BETTER BUY THIS CAR NOW.THEN ABOUT A YEAR LATER I WAS READY TO BUY, , I CALLED FREELAND'S AND THE OPERATOR WAS REALLY INTERESTED IN WHAT I ,AND TO GET TO THE RIGHT AREA, HER NAME WAS KAYREE GREAT CUSTOMER SERVICE. FROM THE TIME YOU WALK IN THE FRONT DOOR, THE YOUNG LADY SITTING AT THE DESK EVERYTHING WAS GREAT. I ASK FOR JOHN AND EVERYTHING WENT UP HILL FROM THERE.HE ASK ME WHAT CAR I WAS INTERESTED IN AND THAT IS WHAT HE SHOWED ME. THEY DID NOT HAVE THE CAR IN THE COLOR AND OPTIONS I WANTED. HE SAID I WILL FIND YOUR CAR AND HAVE IT HERE TODAY.WELL THE NEXT MORNING I PICKED MY CAR UP. I WORK WITH SEAN IN FINANCING, HE EXPLAINED EVERYTHING IN DETAIL, DID NOT TRY TO SALE ME SOMETHING I DIDN'T NEED. FROM THERE TO THE SERVICE DEPT.THEN I MET THE YOUNG LADY JOYCE, IN THE SERVICE DEPT.SHE EXPLAINED EVERY THING IN DETAIL. AND SAID IF THERE IS ANYTHING YOU NEED OR ANY QUESTIONS CALL ME.I DID HAVE SOME QUESTIONS AND SHE WAS TRUE TO HER WORD.FROM THE OPERATOR TO THE SERVICE DEPT. I WILL NOT I REPEAT I WILL NOT BUY A CAR ANY WHERE ELSE BUT FREELAND CHEVY.IN MY OPINION THEY GET 10 STARS OUT OF 5.HERE IS THANKING YOU FOR A GREAT DEALERSHIP.D C WALDRON

Abbster163

Jan 30, 2013

Steve was very helpful, friendly and easy to work with. He made our experience very enjoyable! Thanks to Steve in used sales for all of his help! -Abby and Reed

jwiggswhb

Jan 29, 2013

In our line of work our vehicles are our second home and the Chevrolet brand is the choice for our salesmen and their families. Day after day dependability and comfort while exhibiting a style of luxury and maintaining an affordable price point can be difficult features to find in one package. Our company is small in size but when we are all in the office we have a fleet of white Chevrolet vehicles ranging from Tahoes, trucks, to Impalas. When it came time for my new truck we went to Freeland Chevrolet and met with Richard Smith. I knew as soon as we pulled on the lot we would purchase our standard white Z71 truck. After many phone calls and a couple trips out to see Richard we finally made the purchase. Richard drove the white truck down front and sent it to be detailed and cleaned for me to pick up the next day. My schedule was hectic and I could not make it out to Freeland until 6:00pm to pick up the truck. Once arriving I noticed all of the lights were out and a red Chevrolet was pulled up to the window with its lights on. The power had been out for hours but Richard didnt bother us and he waited around until we arrived while everyone else had been sent home. The red Chevrolet was Richards and we signed all of our documents by the lights that were beaming through the glass. After we signed all the paper he said he would go get the truck and be right back. After a minute Richard pulled around to my surprise in a Black Z71 truck. He was smiling ear to hear and said congratulations and it took me several minutes to realize he was talking to me. Richard knew what I wanted and cared enough to help do what would make me happy. There were multiple times that Richard and Freeland could have treated us like other dealers have in the past but they truly exceeded all expectations. Richard detailed two vehicles and answered numerous calls as well as several visits until we pick up our truck. Thank you Richard and Freeland Chevrolet for your time and assistance in helping me pick out the best vehicle for my needs. Richard exemplifies great character and I would trust him with any of our car needs in the future.

Ardery

Jan 19, 2013

Great service...thank you! We are very happy with our 2013 Chevy Cruze! The experience was 100x better than we had expected. If you need to buy a new car please go see Lee!!!

mlanam

Jan 15, 2013

we had a great car buying experience and would highly recommend this dealership and above mentioned employees. Everyone was very helpful and professional and friendly.

JAFrench

Jan 6, 2013

5 Stars all the way! Having purchased cars from other places in the past, I honestly dreaded going out this past Saturday to even look. But, was wanting/in need of a small pick-up truck for a lady for hauling that spring planting stuff :-) I've seen Freeland from the interstate and recently saw television ads, it is on my way to work and back, so thought - oh well, will go in and ruin my Saturday with high pressure sales, etc. NOT. I was greeted at the door by Nick Rice. I explained what I was looking for, price range, etc. and that I would not expect high pressure talk - I wanted a fair deal within a set price range. We sat down and talked about my likes/desires/features in my 'new to me vehicle' and immediately he zoomed in on a 2012 Chev Colorado pick-up truck. Have to say, the dealership offices and areas are clean and very relaxing in appearance. Other employees passing by were friendly with a 'hello' or 'hi'. I was waiting for the stuff to hit the fan. The high pressure yack. Never happened. The negotiating was easy and no pressure. We came to an agreement on an awesome 2012 Chev Colorado Extended Cab truck. OMG, something for me,something for my husband. Handshake deal, off to see Sean Donaldson in finance. Equally as professional, calm and most helpful in explaining all paperwork and warranties. The whole process was so seamless. The waiting time was very very reasonable, with offer of a beverage and an apology for the wait. The atmosphere was very quiet, friendly, a family atmosphere with absolutely no pressure. My salesman, Nick Rice, so nice, helpful and knowledgeable - listed to my likes/desires in purchasing a vehicle. I would definitely recommend Freeland Chevrolet and sales executive Nick Rice. They know their stuff here, how to treat customers. Up until now I have not had an alliance with any car dealership. This is a dealership that I would definitely go to again and my husband is making plans to go see what they can help him with in purchasing another suv or pick-up truck. Thank you Nick and thank you Sean for such a 5 Star experience! We love the truck! Happy customer who will definitely recommend Freeland and continue future buying experiences with!

gpvett79

Jan 5, 2013

I had a wonderful experience Lee Linton was very informative. He did not try to push me one way or the other he gave me the information and then allowed me to make the decision. He answered all the questions I had and if he was not sure he asked someone else. Lee gave a great overview of the car and what buttons did what and got me set up with On Star. Sean Donaldson was also very helpful and friendly. Answered the questions I had and gave me all the info I needed. Overall I had a very wonderful experience and would recommend any of my friends to come to Freeland Chevrolet

tlubow59

Dec 9, 2012

Lies lies lies. Wanted lt, when started the process to buy finance manager told me was the lt I asked for. I asked many times to use redstone as I was preamp proved at a low rate. Sean insisted using his bank at a higher rate.. I told him before coming in I was approved at another dealer at redstone for same price only it was an lt.I come in it was a ls and still at his bank. Come time for paperwork it was rushed to sign and leave, no explanation, I would dump it on freelands door if I could. I may be stuck with car but I will never recommend dealer to anyone. As soon as I can I will trade it in at a dealer that will take the time to complete the sale, so all understand the transaction.

Gdj1a

Dec 3, 2012

Phenomenal! Smooth transition through the paperwork. Bill Davis was great. Cindy Dunning went above and beyond ...totally phenomenal. Props to the techs in the shop that worked on my truck too!I am I overly impressed with the entire process of purchasing a new vehicle from Freeland Chevrolet. If you are in the market for a vehicle I highly recommend this dealership.

Pooh124

Oct 31, 2012

I had a wonderful experience Lee Linton was very informative. He did not try to push me one way or the other he gave me the information and then allowed me to make the decision. He answered all the questions I had and if he was not sure he asked someone else. Lee gave a great overview of the car and what buttons did what and got me set up with On Star. Sean Donaldson was also very helpful and friendly. Answered the questions I had and gave me all the info I needed. Overall I had a very wonderful experience and would recommend any of my friends to come to Freeland Chevrolet.

Baileys_maro12

Oct 30, 2012

This was our first NEW car buying experience and when I say that the guys at Freeland Chevrolet have set the standard, they have set it Skyhigh! I can't thank these guys enough for their hard work! Lloyd Harris was our salesman. He stayed in constant communication with us and worked hard to get us what we wanted! He listened to us, but also gave his opinion without trying to bully us into a car we were not interested in. This wasn't an easy sell because the beautiful Brand New 2012 Camaro we wanted was not on the lot. Nevertheless, they made it happen!I have to give a shout out to Quintin Siemer!! I couldnt ask for a better person to work with! Even in my most frustrated moment Quintin remained calm and heard my concerns and then he SOLVED them by Locating and Delivery the car we wanted! Thank you soooo much Quintin you really made us feel like we was worth all the effort you put in! I don't want to forget Brandon Mosley he stepped in one night when Quintin was out I didn't get to work with him personally, but he was also a great guy. Last but certainly not least Sean Donaldson, the Finance Director, he made it all possible!!!! There was an incredible sense of trustworthiness and honesty when I met him! That's what you hope for when you walk into a Dealership as a first time car buyer! Thanks again Sean!!

hbradfo

Aug 29, 2012

Thank you Ken for resolving my head light control issues.Cindy always kept me informed of the status during this adventure, she was professional/helpful.

meganoverby

Jul 23, 2012

They seemed nice in the beginning, but I soon realized that this was not the case. They tried to make me pay for a recalled part. And then when I got it fixed, the day I got my car back, my engine light went on and my car was making a grinding noise. They had just cleared my transmission before replacing the recalled part, but after they worked on my car, my transmission was screwed up. Also, I took my car in for a routine oil change and tire rotation (with a 30 point inspection) a month earlier and my car has been leaking oil since. I've taken it back 3 times to get the oik leak to stop, and first it was the "oil plug they didn't tighten all the way", but then when it was STILL leaking, they told me my oil pan was cracked and I needed a new one. Why didn't they see this in the beginning??? Because THEY CRACKED IT! And they blamed it on the age of my car. I tried calling the corporate customer service line, and they were no help because they said they trust their dealership and what they say goes. So what's the point of a larger customer service line?? This dealership are LIARS, SCAM ARTISTS, UNWILLING TO ADMIT TO MISTAKES, AND OFFER ABSOLUTELY NO CUSTOMER SERVICE! Not ONCE did they offer to help me with a rental car, or money off my next oil change, or even to help me carry a bag! NEVER, EVER TAKE YOUR CAR TO THIS SERVICE DEPARTMENT!!!

duncanjoshuas

Mar 12, 2012

Myself and my wife bought a car from them a few months ago and we could not be happier with this place! The price was what they told me we added a few things though that I am GLAD Sean recommended like gap and warranty! Thanks Buddy! I HATE that Ben Freeland has the stigma of Bill Heard because he is an awesome person! Very active in cleaning up Antioch and getting rid of the bad ju ju from the previous dealership! Keep doing everything you guys are doing because you got a team of shining stars there! Service Included! I was introduced to Ken Nesbitt and Cindy Dunning and they have been in touch with me through the letters they mail out! I have never had a dealership take the time to be that personal with me! Love this place and WILL recommend this place to any one and everyone I can!!

MizMath

Oct 1, 2011

I cannot say enough good things about our experience with Lloyd and Sean at Freeland Chevrolet. They were more concerned about finding the right car for me instead of just trying to sell me an expensive car. They were caring and professional and were a huge help with financing. Thank you Lloyd and Sean!

cwbyjock

Aug 5, 2011

Lloyd was when I arrived at the dealer just before closing time.He was helpful in getting me in a Truck that I had picked out. Sean was also very helpful and explained everthing well.I would definately reccomend Freeland Cheverolet and Espically Lloyd and Sean.They are an asset to this dealership.

NotHappy32

Jul 29, 2011

The sales and service departments do a lousy job. They sell you cars they know have problem and then expect you to pay to repair things you discover after you leave their lot. If they repair it, they do a lousy job and then stand around trying to figure out what they did wrong. I will never buy another vehicle from them. They changed their name and treat customers the same.

artform

Jul 28, 2011

Freeland Chevrolet is a credit to the industry. I have been buying cars for 40 years and this has been the best experience I have had. The staff is very helpful and made every effort to make sure I was totally satisfied. They treat you like family.I was very impressed with the fact that the owner Ben Freeland actually took the time to meet with me to insure I was satisfied with my purchase. I have been dealing with Freeland Chevrolet for years and trust them to handle all my service needs.

sarah higgins

Jul 28, 2011

Our family found the employees we encountered at Freeland Cheverlot to be friendly,knowledgeable,personable and courteous.When we were looking to buy a used car for our teenage son, we test drove a lot of different cars to make sure we were getting what we needed.Roger spent his time talking with our son about safety and up keep of a car as well as milage to the gallon.Once we made our decision Roger made sure the car was serviced and ready to go when we arrived at the dealership.Cindy the employee I deal with in the service department.She always calls me before the service work is done. She lets me know exactly what needs to be done and the cost. I find that very helpful so I know in advance what really needs to be done now and what could potentially wait until the next service.Rodger and Cindy always act very professionally.

jennifertoy

Jul 27, 2011

Joe, Tim and Lee made my buying experience a pleasure. They went out of their way to help me buy my new Cruze. I appreciate all that they did. They are top notch!

travistoy

Jul 27, 2011

I have purchased two vehicles at Freeland in the last 3 months (2011 Camaro 2LT/RS, & 2011 Cruze LTZ/RS). The 3 guys mentioned above (Joe, Lee, & Tim) are shining stars in the new car business. I am unwilling to work with anyone else at this point. They have provided the absolute BEST experiences I've ever had purchasing vehicles, which should be evident considering the amount of business I've done there recently.The other excellent part of this dealership? The service department. Cindy Dunning is an absolute sweetheart, AND she gets the job done at a great price, and in an attractive time frame.Freeland Chevrolet is the ONLY place I will do business from here on out.

lurtonkeel

Jul 26, 2011

Before I bought my new Corvette at Freeland, I had shopped at another dealer and couldn't get an acceptable offer on my trade.Freeland's first offer was better than the last offer at the other dealership.Sales, service and finance are all great people with a friendly attitude!

phammonds

Jul 25, 2011

The people were great, knowledgable, and willing to resolve every concern. The owner, Ben Freeland, was accessible and everyone worked as a team. I have shared my experience with the owner in writing and verbally with friends and family via social media.

Steve5929

Jul 23, 2011

My experience with Ben Freeland Chevrolet was outstanding. All the employees treated me with respect and were "fair" in their negotiations. Everyone has to feel that they got a good deal when the paperwork is done, or neither party will be happy. Ben Freeland Chevrolet gets that. I will be back to them for my next car or truck purchase. This is why I feel I had a great experience at Ben Freeland Chevrolet, and would recommend them to someone else looking to buy a vehicle.

jwaggoner

Feb 28, 2011

Seen a nice looking Kia Optima on their lot that my girlfriend liked, so we pulled in to check it out.We test drove, she really liked it so we started the process of buying it and let me tell yah what a long process that was.We arrived sometime before 11a.m. test drove for around 20 mins, went inside and started paper work.The sticker price was $12,588 and she was going to put $1,000 down.She dont have the greatest credit(550) and filed bankruptcy 3 yrs ago due to a divorce, but no credit card or other bills except rent and makes good money.They come back with $400 a mnth payment for 5 yrs.We was like theres no way.They was like u cant afford that? and we was like not anyhing about affording it, not paying $400 a mnth for $12,000 car.They say its not them its the finance companys, but i dont believe that at all.After a couple more hours and coming back a few more times with numbers that still wasnt close to what we was willing to pay a month we was about to say screw it.The absolute most i thought payment should be was $300 a month.She wanted the car so she put another $1,200 down and got the payment at $300 a mnth.So put a down payment of $2,200.Ok then they told us that 2nd owner warranty was only 3yrs/36,000 miles.It was a 08 with 17,500 miles so waranty was about up because of yrs.So she got the major guard warranty and gap for a additional $44 a month.So back up to $344 a month after everything and 8 hrs later.YES 8 HRS LATER Now after a week the check engine comes on, she lives in lebanon and made sure we can take to any chevrolet dealership to have it repaired.Took to Wilson county chevrolet and they told me they cant read codes or work on it they gotta take it to kia and might be a few days before get back.Then i started getting pissed, i took it to autozone before i went there to see what code was so i wouldnt get lied to by them.I told them u mean to tell me Autozone can read the freakin codes on it but u cant.He went got manager and he told me that he could check codes but wouldnt gaurantee he could fix it and now i find out got $200 deductible which is the highest amount and wasnt offered anything lower or even told about the deductible.Told him not going to pay you $200 and you not even know you can fix, wth.Guess i will just take to Kia myself.So she got a warranty that she has to take to Nashville Kia if she wants work done after being told differently.Then done some researching on the warranty and find out Kia's 2nd owner warranty is 5yrs/60,000 miles.So paying for a GM warranty when its already covered by Kia and GM wont even work on the car after being told they would fix and honor the warranty at any GM service center.$1,500 warranty tacked onto the total with finance charges for a warranty thats covered by a free warranty and gonna charge $200 deductible everytime u take it for repairs, while the kia factory warranty has no deductible.Wouldnt put it passed them to have cleared the codes before selling and im glad the engine light came on cause after this I found out about factory warranty still good for awhile and can cancel the GM warranty within 1st 60 days.Freeland Chevrolet is no better than Bill Heard in my opinion and are a bunch of vultures trying to charge the max state finance charges and will try to get you anyway they can.We Bail you and the finance companys out,then u invest it oversees and give big bonuses,only to have you ram it in our butts.Thanks alot

tiffany5

Dec 4, 2010

I am so disappointed with the service i just received at this Freeland Chevrolet Dealership. They took full advantage of me and had absolutely no remorse for it. I had my car repaired at the beginning of November 2010. It wouldn't start so I decided to take it to this dealership prayerfully thinking this was a company with integrity and would not try to take advantage of me. Boy was I wrong. They charged me extra for all types of labor but I just went ahead and payed the bill thinking and believing that they took care of the problem correctly and I would not have any more problems with my car not starting. Low and behold just four weeks later I was stranded in the middle of the night, in the freezing cold weather, on a dark and lonely street. Why??? Because my car would not start. I once again was stuck stranded with the same issue. Now I had to pay to have my car towed again. I took my vehicle back to this same dealership (the Freeland Chevrolet on Hickory Hollow Parkway in Antioch, TN 37013) because I was trusting that they would correctly fix the issue this time around and I would be on my marry little way. I was so mistaken, not only did they make me wait until the next day before they would even look at the car (aaahhh, such an inconvenience) but they also told me that now I need another new part (which they charge an arm and a leg for of course). I thought they fixed the problem when they charged me for new parts just weeks ago. They told me there was nothing they could do to compensate me....they could have at least given my a break on the labor costs seeing as though they had just worked on my car a couple weeks ago. They took full advantage of me and now I am outraged. I can not believe a company would operate in such a way. Shame on them. I am so disappointed with the Freeland Chevrolet on Hickory Hollow Prkway in Antioch, TN. I would not recommend them to anyone I know, not even to my worst enemy. They have just lost a customer.