Gandrud Dodge-Chrysler-Jeep-RAM reviews

Marie

Apr 2, 2016

I came in with a screw in my tire. I was helped immediately; new tire ordered, with pickup and mounting the following day. My spare was put on and I was on my way. Everyone was so courteous and helpful. Thank you.

Justin

Apr 1, 2016

Fantastic service from Matt. Best price around upfront, so there was no need to hee-haw around with trying to land on a good price.

William

Apr 1, 2016

Fast and convenient. They fixed the recall and filled tires for free. Arrived early and vehicle was serviced right away.

Jeff

Mar 31, 2016

IT WAS A RECALL ON THE DRIVERS SIDE AIR BAG, TO REPLACE I WAS TOLD IT WOULD TAKE TO AN HOUR AND ONLY TOOK 30 MINUTES!

Lawrence

Mar 25, 2016

The way the folks treated us like friends, talking TO us, not over, under, or around. Listening to our wants and responding in a positive way. Not pushy but having a positive response. Sam went the extra mile to make sure Judy and I were satisfied and got the vehicle we wanted. 5 stars

Richard

Mar 22, 2016

mike walters, mike delsert in parts, and the service manager very informative and professional they represent your company extremely well

Robert

Mar 22, 2016

The service man was prepared for my visit, took my keys and invited me to go to the waiting room and told me it would take 45 minutes. I appreciated that courtesy.

Sandra

Mar 13, 2016

Like the no hassle guarantee and how the sales team was there for us, working with one another, making sure things got done even when our salesperson had the day off. Great sales team, efficient and fast.

Johnny

Mar 12, 2016

I delt with Jeremy in sales, Ryan the new car manager & Tim in the Finance department, all three were knowledgeable and very helpful and they made my new car purchase an easy & pleasurable experience.

Shelena

Mar 12, 2016

I like the fact that there are no high pressure sales. I simply tell the salesman what it is I am looking for and they do the rest.

Connie

Mar 6, 2016

The gentlemen that helped me was Awesome with a great positive personality .Which is hard to find now a days. He helped me with all my needs.

Jennifer

Mar 2, 2016

I've purchased my last three vehicles from Gandrud and I keep going back because of the Service Dept. They are TOP Notch, especially Scott and Chris!

Michael

Mar 1, 2016

They did not pressure us at all. We told them we were looking at 3 different brands of SUV's and would decide which one we wanted to get. I like that they did not bash the other brands like some of the other dealers did. You did not push us into a vehicle we did not want. When you didn't have a vehicle we wanted you didn't try and sell us one that you had you went out and found one in stock at another place and did not charge us to bring it to your location. You gave me a fare price for my trade in compared to what some of the other dealerships were doing. Being fair with us help make a decision to try a Jeep and go away from a Ford which we have had for years and years. Your salesman Dylan did an excellent job of helping us find the options we wanted in a vehicle and did not try and sell us something we didn't want. It was a very fun experience with your dealership. Some of the other dealerships could learn from your non pressure approach. Great job. We hope we get the same satisfaction from your service department when needed.

June

Feb 26, 2016

I know the Gandrud people will do their job right and I can rely on their recommendations. Gandrud is always a positive experience. Smiles and courtesy abound.

Steven

Feb 25, 2016

No hassles, fair price, no pressure, Wayne Olson is a great salesman. $4000. cheaper than the other dealer I looked at for, basically the same vehicle.

Gerald

Feb 17, 2016

Matt was awesome he sold us our last charger so it was great to have his experience this time also .

Brian

Feb 2, 2016

Stopped in to look at a used car we saw online. It sold just before we could get there but Dylan found a comparable car and worked with us on payments. We appreciated his customer service and friendliness.

Michael

Jan 27, 2016

I was VERY PLEASED with how fast the oil was changed on my vehicle. It only took 20 minutes. The day before, I took my other vehicle to the Chrysler dealership in Manitowoc. Big mistake! It took 1 1/2 hours for an oil change. I will be taking all my vehicles to you from now on. Thanks

Lorri

Jan 23, 2016

Chris T. And your service team are a joy to work with! And, most importantly,as disenchanted as I am with the problems we have had recently with jeep products. It was so nice to know that my salesmen Matt Gonwa,still takes time for me,after the sale! Great customer service!

Suzanne

Jan 22, 2016

This time was fast i was in and out with oil change in 15 min . Thanks guys for the fast service.

Jeff

Jan 21, 2016

I dealt with Scott Snydle my service consultant the most. The technician that worked on our vehicle was right on with his diagnosis. And Scott's estimate was affordable and there was not any hidden charges I was very satisfied.

Scott

Jan 21, 2016

Jeremy was a pleasure to deal with and I never felt pressured to buy. Tim made the finance easy and I felt the trade in offer was very fair. The no hassle pricing was also very nice. The whole process was very easy. I never knew buying a new vehicle could be enjoyable before this!

Jeffrey

Jan 17, 2016

Getting a defective trim strip replaced. Order the part on 10/7/15 and did not receive notice that the piece was in. I called to follow up right after the 1st of the year and after Chris checked into it she found it was never ordered. I was told the service would take up to a 1/2 hour when I scheduled the appointment and when I got there I was told that because it was so cold out side that they would need to let the truck warm up and it would be an additional 1/2 hour or so. Total time at the dealership was in excess of an hour. It wasn't cold in October when the piece was suppose to be ordered. Lora Cornette

Lisa

Jan 16, 2016

Chris May was very accommodating. He got the part ordered that I needed and got me in to have it installed quickly. He was friendly and easy to work with. I will definitely return for future service.

Gail

Jan 14, 2016

Very prompt. Took care of all of my issues / concerns. Kept me in the loop on all of the work being done, and the timing.

Robert

Jan 13, 2016

Matt Gonwa!He goes out of his way to do anything for the customer.This is the second Town & Country he has sold me.He is so knowledgeable of the vehicles. He listens to our needs.

John

Jan 12, 2016

The fact that even ten or more minuets before they opens they opened the door and were more than happy to take care of my needs

Terrence

Jan 11, 2016

I just stopped in for my first oil change and tire rotation. The service people taking care of my car were fast, friendly and I really appreciated what a nice attitude they had.

Paul

Jan 8, 2016

Both Chris and the gentleman at the front desk in Parts Dept. were helpful above and beyond the call of duty. They helped get the right parts and did well explaining things to me.

Benjamin

Jan 6, 2016

MIKE WALTERS MADE IT VERY EASY FOR ME TO GET MY NEW TRUCK. HE WAS VERY RESPECTABLE AND KNOWLEDGEABLE ABOUT EVERYTHING I ASKED HIM.

Dorlan

Jan 5, 2016

My experience with Gandrud was exceptional. Very timely, courteous communication with my sales representative was always present to answer and help. I was in the market for a gently used car, with relatively low miles, ample cargo space, reliable and under $10K. The used car selection was of really good quality as I found the right vehicle that matched my criteria; they really do maintain their used car inventory so you can literally drive off the lot with no issues. Also, the warranty I was offered from, from my car brand, was phenomenal (24hr road side assistance, tire changes, cosmetic/windshield damage etc.) all for a low price value! Furthermore, as I was arriving from out of town to purchase my vehicle, the courtesy shuttle service from the airport was a great help.

Matthew

Dec 29, 2015

Easy experience. Dropped off car and went to mall while I waited. Received a call when car was done. Chris came to tell me about service when I came back. Good service!

Carol

Dec 26, 2015

Dave Estel was very knowledgeable about the Jeep SUV I purchased. I told him what I was looking for in a vehicle and he came back with a model and package that he felt would work for me and I agreed. He made sure I had sufficient time to drive the vehicle as this was the first time I was not purchasing a "car". I felt confident that he had my best interest in mind. After purchasing the vehicle he made sure I understood the features and has followed up since to see if I had any questions.I would also like to acknowledge Tim Norman who assisted with the financing of my vehicle. I was very pleased with interest rate he was able to get for me. He also did a great job at explaining the other options I may want to add on to the loan such as extended warranty etc.

Paul

Dec 24, 2015

Fresh coffee while waiting and plenty of vehicles on the block to check out. Vipers, Vettes and other hot vehicles.

Randall

Dec 23, 2015

salesman was easy to work with. no pressure. Got a GREAT DEAL. Other dealers were way less in what I got for trade in. Rebates, incentives, 0% financing = Saved a lot of money.

David

Dec 22, 2015

I had questions about my diesel oil change and the cost. The cashiers looked back at my credit card receipt to see what I paid last time. The service manager answered my questions about what is done to justify the very high cost of an oil change for a diesel.

Anita

Dec 19, 2015

Our sales person Mike was amazing with his attention to detail. He was patient with our questions and what we wanted/needed from a new vehicle.

William

Dec 16, 2015

my salesman Matt Gonwa was very helpful and extremely knowledgeable about the vehicles he sells. He made a big difference in why I bought my new truck here.

Christine

Dec 15, 2015

The lady that helped me in service when I dropped off my car was WONDERFUL. Very professional yet super fun.

Melinda

Dec 9, 2015

Sam was amazing he helped me with all my questions n concerns n then helped my fiance the next day. He also helped us find the best fit for us!!

Jerry

Dec 8, 2015

Everything went as planned and I got good advice from Chris(lady) on how to deal with problem I had with the rear lid on my Jeep.

Brenda

Dec 5, 2015

The men that do the oil changes are always nice and polite. Very efficient and get everything done in a timely manner.

Fred

Dec 5, 2015

good service,very fast, good friendly personel that are very knowledgeable, clean and bright, needs a cookie or two, maybe a hostess, or WIFI

David

Dec 2, 2015

Prompt service, thorough explanation of required repairs, shuttle service. I am 100% satisfied with my service advisor and Gandrude service.

Samuel

Nov 28, 2015

0everyone was really friendly and gave a fair price on our trade-in and the new vehicle. We would defiantly go back!

Leigh

Nov 22, 2015

Fast, courteous and reasonably priced. Waiting room was very clean with comfortable seating. Also appreciated reading materials available while I waited.

Thomas

Nov 5, 2015

Salesman was very helpful and friendly. We got the van we wanted at the price we wanted to pay. We will be buying our next vehicle here and skip all of the researching!

Jeffrey

Oct 27, 2015

The sales person we worked with was very friendly and explained things very well to us when we took our Jeep Grand Cherokee for a test drive and during the pick up day when we drove it home. It was a great experience.

Rachell

Oct 22, 2015

The service tech who was helping me kept me very informed throughout the process and even ended up finding me a better price deal than originally quoted.

Barbara

Oct 17, 2015

Although it was only a oil change, the service people were very friendly and the change was very fast and the waiting area with WiFi and coffee, etc. was very customer friendly.

William

Oct 15, 2015

Great people to work with, I have purchased several cars from Dave Estell and have the upmost confidence in his knowledge and his sales skills, Being a professional in the auto service business, Our longtime customer loyalty is very important to our overall success and I have recommended many customers of mine to also become customers of yours. I have never regretted doing so. Your no hidden cost no nonsense price structure, leaves the customer with confidence that they got a great deal and that the process was explained to them in terms they understand. You should be commended

Anthony

Oct 5, 2015

Everyone was very easy to deal with and seemed to be upfront and honest. I was in and out within a couple hours even though they were very busy, they kept everyone satisfied

Melissa

Oct 1, 2015

Very friendly staff! I also liked how they went threw every button and lever in the vehicle so I knew what it did!

Daryl

Sep 26, 2015

Fast service friendly environment wouldn't take my vehicle for service to any other shop. I am very mechanically inclined and I still want the pros at Gandrud to do my service for me. It gives me more time to enjoy my family & life itself. Thanks Gandrud

James

Sep 26, 2015

Eric, our salesman, did a wonderful job of no pressure to buy, he helped us with what we needed to have a proper operating vehicle and was on top of things from the start. He was respectful, courteous, and listened to our needs. We enjoyed his positive and engaging personality. He is an asset to your company.

Jennifer

Sep 26, 2015

Genuine salesperson who wasn't pushy as many salesman are. He was very accommodating and expressed his intent on helping me in any way he could.

Philip

Sep 26, 2015

Took care of my needs and no horsing around. They listen and offered there best deal even with my trade in.

David

Sep 25, 2015

Salesman was knowledgeable and with time being short for me he expedited the logistics. Very pleasant to work with and took care of all concerns I had.

Mike J.

Sep 1, 2015

Had a trailer wiring harness installed on my Dodge Journey. Not only did they install the wrong part, the install looked like backyard garage work with a dealership price. Wires hanging from bottom of car and zip tied to my bumper, paid over $300! Not only the shotty workmanship, part doesn't even work.

Julia

Aug 1, 2015

Salesman was not pushy, very knowlegable with the jeep line. Day that I picked up my Jeep, Sam went through and showed me how EVERYTHING in the jeep worked. Sam did a great job and will tell my friends to seek him out.

Lorri

Jul 28, 2015

Matt Gonzwa went above and beyond! We enjoyed our prompt purchase of our new Jeep! He went the extra mile! And may I say,we weren't even thinking of buying brand new! Thank you!

James

Jul 25, 2015

Jacob was very helpful and answered all my question in a timely manner.Coming from Montana to buy the car was shear enjoyment for me dealing with Gandrud.

Jerry

Jul 2, 2015

Engine light had been coming on occasionally but was off when I brought the car in. Chris said the troubleshooting process would cost $69 but recommended that I avoid that cost because without the light being on, the test would not be revealing.

Cindy

Jul 1, 2015

I was very impressed with Mike Walters and how he handled everything from the emails to the greet at the dealership. Scott in Appraisals was also very easy to deal with. He was knowledgeable and pleasant. MIke in accesories was also very easy to get any questions that I had, answers to.

Chad

Jun 30, 2015

Wayne was willing to really do some research to find us the Jeep we would like and that would fit our needs. We changed our minds a couple times, but it didn't seem to faze him. He also helped me figure out how to use the soft top, which was a hassle but much appreciated. He took care of us from start to finish.

Allan

Jun 23, 2015

didn't plan of driving away with a new van...such a great deal could not walk away, Matt and Jesse took good care of us...

Paula

Jun 19, 2015

Matt Gonwa was incredible to work with. He knew which questions to ask to find out exactly what we were looking for and did not pressure us in any way. He helped us find the perfect vehicle for us!

Albert

Jun 18, 2015

Best salesman I ever dealt with. I do not normally care for any car buying experience but this was pleasant. Finance and used car staff very courteous as well.

Justine

Jun 17, 2015

I wasn't pressured in to anything and the salesman was straight forward and honest with me. They were very helpful, nice and worked hard to get me a vehicle.

Thomas

Jun 16, 2015

Being this my second truck from the dealership, having the staff know the history of my past vehicle and what I was looking for was great! This made the process very smooth and fast. Salesman (Matt G.) was right on top of my current scenario and work swiftly to bring the deal together. There was no hidden numbers, everything was spelled out, and my trade in process was smooth and extremely fair.

Kevin

Jun 10, 2015

I really liked the atmosphere. I felt everyone I came in contact with was interested in making my experience smooth, and low pressure. I felt at ease, and comfortable. Everybody made time for me, and that is important to me. I also liked that Mike took the time to explain the features of the truck, and how to use them. I will be referring Gandrud to people in the future.

Jeffrey

Jun 7, 2015

I worked with Matt Gonwa and had a great customer service experience. Matt was knowledgable, professional and took as much time as I needed to decide on the right truck for my husband. Being a bank Vice President - COO I know the importance of providing excellent customer service and Matt truly delivered. Lora

David

Jun 5, 2015

Good selection of Jeep Grand Cherokee's. Sam Barta was very professional, knowledgeable and friendly. Overall, an easy and pleasant experience.

Brenda

May 31, 2015

Felt like I was important. I got in and out in a timely matter for my oil change and the staff was really friendly, from the mechanic, to the gentleman who told me my car was ready, to the lady who handled the paperwork.

Joseph

May 29, 2015

Our Dodge Caravan needed an oil change so we drove over to the dealership Service Center and your service technicians promptly completed the job. As my husband is handicapped, we were allowed to stay in the vehicle. Thank you.

David

May 22, 2015

Our sales rep. Matt Gonna was amazing! We were extremely comfortable in working with him.This is my wifes first suv and so Matt took extra time and patience with her in explaining how to operate and Maintain the vehicle. We will definitely refer all of our friends to him and Gandrud!

Encarnita

May 22, 2015

Our salesperson, Matt, was knowledgeable, professional, and respectful. He consistently exemplified high ethics and was a pleasure to work with.

Rachel

May 21, 2015

The service tech in charge was very pleasant and didn't try to upsell us on services that were not needed at the time.

Brenda

May 20, 2015

Mike Walters was very friendly and able to answer all our questions and concerns. Started online with our inquiry about a new vehicle, happy to show me some used that were on the lot. Most of our time was spent via email which were answered promptly. Sent needed info to our financial institute for loan approval.

David

May 20, 2015

Wayne Olson was very responsive to my desires as I changed focus from one car to another. He kept with it and ended up selling me a car.

David

Apr 1, 2015

I contacted Gandrud through their website and worked with Brandon. He was very helpful and answered my questions. I came to the dealership when Brandon was off; he arranged for me to work with Jacob. Jacob handled the test drive and also the delivery. He was also very helpful and answered all my questions.

Jason

Apr 1, 2015

Everyone here is nice and knows what they are talking about, I would highly recommend coming here for any vehicle purchase. They won't let you down!

Jerry

Apr 1, 2015

I enjoyed the culture, how happy everyone was on a Monday morning... I was on a tight schedule and everyone worked very hard so I could stay on time!

Robert

Mar 28, 2015

The courtesy of the person who took my information, his quick response to the issues that needed to taken care of, and the answers I received regarding the service I received.

Fredric

Mar 25, 2015

Jeremy saying hello,Chris in service getting gps right, and first oil change was good for time and answered my questions

Nancy

Mar 25, 2015

Friendly greeting by the service staff, helpfullness of the parts department ordering with ordering van floor mats, and requested service was done very quickly.

Greg

Mar 23, 2015

found the problem fast and repaired . We had the vehicle back right away with a detailed list of repairs

Steven

Mar 12, 2015

How friendly and informative Matt was on the vehicle and willingness to get the deal done and show me how it all worked etc.

Dean

Mar 6, 2015

It was nice to get a price on a vehicle, take a test drive and find out what my trade in was worth in less than an hour. Finally someone who values my time!

Scott

Mar 6, 2015

I was not pushed into anything. Sam Barta was excellent and listened and showed me what I was looking for

John

Feb 28, 2015

Our salesman Jeremy was extremely knowledgeable about our vehicle. He answered all of our questions in concise and easy to understand way.

Jason

Feb 25, 2015

I like that I can get an oil change without an appointment-I appreciate the flexibility! I was disappointed however with one thing: I called ahead to confirm that Gandrud had the correct oil filter for my van (Kia Sedona) because in the past I was told that they didn't stock this filter & that they would have to get one from Dorsch Ford K. I was told that Gandrud had 3 different filters in stock. However, 20 minutes into the oil change I was told that they did NOT have this oil filter in stock and that it would take an additional 1/2 hour to get one to the service department. The person who answered the phone & my question was not aware and should have checked.

Linda

Feb 25, 2015

I have getting my 3 dodge vehicles serviced for everything they need. 9 years tells you that I valve all the staff at Grandrud. I bought 2 carving from them too. Mark is an excellent salesman.

Michael

Feb 25, 2015

Answered all my questions, if he didn't know the specifics, Mike made sure he had the answer as soon as he could!

Savannah

Feb 24, 2015

Michael was great. He made sure that everything was good to go with my new vehicle before I left. He made sure that I knew everything and he even helped me carry the car seat to transfer into my new vehicle.

Catherine

Feb 22, 2015

Came in with a recall notice and was taken right away for service and it was done in a very short time. Very pleased

Joseph

Feb 21, 2015

Staff was courteous, helpful, professional, and considerate. Knowing that the vehicle owner is handicapped, additional work was done under warranty so his family wouldn't have to make an additional service visit.

Karen

Feb 19, 2015

Our sales person Mike Bayer was very informative and personable. When I picked up my Jeep it was clean and with a 1/2 tank of gas.

Jeffrey

Feb 18, 2015

I liked the fact that the sales people are not working on commission and did not try to push us into buying extras that we didn't really need. I also liked that the vehicle was reasonably priced and we did not have to waste a lot of time negotiating a fair price.

Amanda

Feb 17, 2015

The entire process was quick, seamless and easy. Lucas Craig is a fantastic sales person. He knows his stuff and does everything he can to help find the right fit for his customer.

Michael

Feb 16, 2015

We told them we were shopping around at different brands, and they did not pressure us or make us feel stupid for doing so. They just said they would appreciate our business, and hoped we would be back. Also liked the up front trade in value we got.

Ralph

Feb 15, 2015

Had an issue with the first Jeep Cherokee. Went in for the service after the fist day. Was in service department for a week, picked it up but still not correct. Vehicle was replace at this time. The new one has been great. I want to thank Scott Jr. for doing that for us. We are very please with the cooperation with issue.

Todd

Feb 13, 2015

Matt Gonwa was very helpful. He and I have been talking the last year or so on what type of vehicle to purchase. He helped me decide on the Grand Caravan, it is what will work best for the family. Very easy to deal with.

Colleen

Feb 12, 2015

I like that you do not have to schedule an appointment to get oil change and they are fast and friendly.

Keith

Feb 12, 2015

When we entered the dealership we were greeted with a friendly how may I help you. Mike made us feel at home during our visit.

Don

Feb 4, 2015

Using the Express Oil Change feature saves time and offers Authentic Chrysler parts. Going to any of the "fast lube places" does not offer the same parts guarantee for my vehicle.

Heather

Feb 4, 2015

Nice to be able to drive up without an appointment to get an oil change. Accomplished what I was there for in a timely manner.

Charles

Jan 30, 2015

Very nice salesperson, Wayne Olson. He was very knowledgeable and helpful in helping us find the vehicle we wanted. The popcorn was good too.

Michael

Jan 30, 2015

Everyone was very nice and helpful. We already knew what we wanted since we found it online and Jeremy (and team) was able to attain the vehicle for us. Jake was very knowledgeable when showing us the vehicle at the time of pick-up (Jeremy was out sick). Everything went very smoothly and it was probably the fastest experience we have ever had purchasing a vehicle.

Gregory

Jan 29, 2015

No hassle negotiating, no pressure, very competitive pricing. Having a sales staff that doesn't work on commission likely adds to all these positive aspects. In general Sam Barta made it a very accommodating and pleasant shopping experience.

James

Jan 29, 2015

I came in for routine service and tire rotation. Thanks goodness the mechanic noticed a nail imbedded in a tire which gave it a slow leak. I had him get it fixed promptly, which saved me a problem in the not-too-distant future.

Alan

Jan 28, 2015

Mark was very helpful, explained all the details of the vehicle. My wife and i ended up buying two vehicles from him this month.

Steven

Jan 26, 2015

Staff is always knowledgeable, courteous, and quick. They explain the required service in language all can understand. They don't try to "upsell" services and treat customers well. Clean and pleasant waiting area.

Nick

Jan 23, 2015

Team followed through on my service problems and actually took less time than I thought kudos to my service rep. Scott

Teresa

Jan 17, 2015

Our salesman was very nice ( Jeremy) he didn't fit the mold , of your typical salesman .. Which we really liked! Jeremy was awesome. He did not pressure is, and made us feel comfortable. If I was to recommend a salesperson to anyone else, we would definitely recommend Jeremy!

Drew

Jan 14, 2015

All the staff I interacted with where friendly and helpful. Leaving no questions unanswered, which was appreciated throughout the entire process. Also their website was accurate and up-to-date.

Terrance

Jan 13, 2015

I liked that the entire process was hassle free and the best price was offered right up front. I also really enjoyed working with Matt Gonwa. He was extremely knowledgable and made the entire experience very worry free.

Dale

Jan 10, 2015

Large inventory, great staff/sales reps, it seemed to take a long time to finalize our purchase, but then it was the deadline for incentive and the dealership was quite busy

Bruce

Jan 9, 2015

Very nice atmosphere, nice and informative salesperson, not pushy, overall a very pleasant experience. I will definitely recommend this dealer to my friends and family.

Robin

Jan 7, 2015

I was greeted right away. The salesman helped me through my decisions during the process of buying my new van.

Brad

Jan 5, 2015

Jeremy was calm, cool, no pressure and informative. He knows his business. Easy to talk to and a pleasure to do business with.

Cindy

Jan 3, 2015

Everyone was friendly and made you feel very comfortable. . Staff was professional with a sense of humor to boot which made for a relaxed environment. ..

Joshua

Dec 17, 2014

My time at Gandrud was absolutely wonderful. My sales consultant, Lucas Craig, was amazing to work with. He showed me everything about the car, and answered all my questions truthfully. My financial advisor, Jay Smith, was also exceptionally great to work with. He took me through all my options in a very easy to understand way and was very quick and efficient. Both these men made me feel like they sincerely were looking out for my best interests and like a valued customer.

Paul S.

Nov 20, 2014

Prompt, Courteous, Attendant listened to my needs. Pleasant and comfortable waiting facilities. Nice showroom fo vehicles.

James J LaPlant

Oct 21, 2014

My only complaint was that the 23 point vehicle checkup form was not completed and one of the two license plate lamps was not working which I had discovered prior to the service having been done.....just to test how well the checklist was followed. No big deal.....I've replaced the bulb myself.

Jeffreyk1984

Oct 16, 2014

Salesman were up to date on vehicles being sold, very friendly, and they worked hard to get me a good deal on the vehicle we leased.

Happy Van Owner

Feb 25, 2014

If you're in the market for a Dodge Grand Caravan (or any vehicle), make sure you visit Gandrud Dodge and ask for Matt Gonwa. After doing our research on Cars.com, we visited Gandrud and met Matt. He was extremely helpful, knowledgeable and thoroughly explained all the bells and whistles that the van had to offer. After taking a test drive, Matt brought us inside, offered us a beverage and answered any additional questions we had. It was a great non-pressure buying experience and we will definitely recommenced Matt and Gandrud to our family and friends.

Diane P

Sep 14, 2013

Great customer service without pressure. Will go there first next time I want to buy a vehicle.

Family of 3

Aug 5, 2012

I have purchased 5 cars from Gandrud and have nothing but amazing service. The most recent I purchased a 2011 Jeep Patriot from Ben W. I was a great help and didn't try to talk over my head like I had other sales people do at other dealerships while I was looking around. He was knowledgeable and not pushy. Friendly and found out what we were really looking for. The facilities are awesome. Collision repair, oil changes, breakdowns, different building for different models! They have everything. Rob who helped us do the paper work was just as friendly and personable.

Happy Customer

Mar 19, 2012

This dealership is just awesome. Their prices are pretty good and there's no bargaining involved. The price is just that... The price. I worked with Matt Gonwa, who is very attentive to his customers. I didn't like the way the Liberty drove so he took me out in the Patriot. I love it! Very good experience. Plus they stayed late understanding my busy schedule.