Glanzmann Subaru reviews

jameel

Nov 6, 2016

After the car was service further problem was detected , I agree to fix it the parts ordered and I was given an appointment date,It took about two days to fix but I was given a 2017 loaners car to use while mine was being fix.Great service.

Mary Jane

Nov 3, 2016

Stephanie Morales was my service advisor and was very pleasant and helpful.

Joan

Nov 3, 2016

Excellent service and professional staff.Just bought my 4th Subaru from Glanzmann one month ago.My older one needed an oil change and new tires---spectacular service !!!!

John

Nov 1, 2016

I scheduled a 60k service. Upon arriving, the service advisor assisted me right away. The waiting room was very comfortable, allowing me to get work done while waiting for the service to be completed. They even provided complimentary snacks and drinks. The service advisor provided an update on the progress of the service, and areas where the suggested additional work. At the end, the provided a detailed report of the status of the vehicle, including a section outlining items that may need attention. Great service and great people!

Silver Fox

Nov 1, 2016

I received immediate professional assistance upon arrival from the lot attendant and customer service clerk in a welcoming, clean and relaxing environment . Thank you for your help.

AlWise45

Oct 31, 2016

We've been coming to Glanzman for over 20 years to purchase new cars and for service. We've always been very happy with the staff--always very friendly, respectful and helpful. The "new" beautiful waiting area with free coffee, goodies and WiFi are nice touches. We wouldn't go anywhere else!

Kathryn and David

Oct 31, 2016

We bought two Subaru s from Glanzmann and are very happy with the cars. Excellent sales staff , especially Nina Bowen. Service staff today was great-- got the recalled ignition replaced and did the routine service that was due efficiently and graciously. Thanks especially to Eric Wilson .

Tucker, Janice 937

Oct 31, 2016

I scheduled an oil change and state inspection. I was immediately processed and settled in the waiting area. I was asked if I needed a drink and snacks were available for free. Eric Wilson was very polite and answered all my questions. My only complaint is the work took 3 hours and the estimate was 1 hour to 2 hours.

Ann

Oct 30, 2016

As always, the staff at Glanzmann were courteous, professional and clear in their information to me. I've dealt with Glanzmann for many years now and always recommend them to others. ( I do miss the former staff, though-esp. Dan with whom I dealt the most. )

KathS

Oct 30, 2016

I had to bring my husband's car in for inspection just three days after he had passed away. I had just had the car transferred into my name the day before and was worried that I would have a problem. Stephanie Morales waited on me and she couldn't have been more understanding of my distress and my tears. She got everything changed to my phone and email and just made me feel better. She gave me her card and told me if I had any problems to call her. I can't thank her enough for her compassion and kindness towards me at a very difficult time in my life.

TigerJoe

Oct 30, 2016

All new staff was strange, but Eric Wilson took care of most of my service needs in about three and a half hours--needed scheduled service, state inspection, wipers and bumper guards. Problem with computer unable to print inspection sticker for about a half-hour did prevent me from getting car back to my wife in time for a meeting (she cancelled). Eric tried to get me out in the three hour window I allowed myself, and was very eager to please me. Since I work with computers, I understood the problem, but there should be back up printers or whatever when such glitches occur. Only after I was on Broad Street did I notice the "tire needs attention" light still on but I took care of that after I got home. One tire needed air. Nevertheless I'll be back for next check up.Doc.

TinaB

Oct 29, 2016

I love the no pressure environment at Glanzmann! My salesperson Scott Fields was extremely helpful during the car buying process. He gave me good information and responded to my inquiries in a timely manner without inundating me with phone calls or emails. Neal Hood the Business Manager streamlined the paperwork side of my car buying experience so I was in and out in no time. I love my new Subaru!

Buyer137

Oct 28, 2016

I have never worked with someone so genuine and likable. He made us feel 100% comfortable with our purchase and never once gave us a "creepy salesman vibe"! He is also very knowledgeable and helpful. I recommend Doug to everyone I know.

julier

Oct 28, 2016

I went in after a fender bender to have my car checked. They were able to get me in quickly and took care of everything. The staff is great, they always go the extra mile. I LOVE this dealership. They are efficient, friendly and the service is excellent. I rave about them all the time!!

Mr. Tambourine Man

Oct 28, 2016

After my left rear tire blew out Tuesday after work, I realized that my tires might be on their last treads; so my wife and I took my car in for a quick inspection. The always reliable, and affable, Jesse Brodman did not make us wait long. He was courteous and warm, checked my tire treads (not good at all), and recommended that I replace them all - something he suspected would happen after they barely passed inspection last month. So as I went off to work with my wife's Subaru, she kindly stayed and waited. As she worked quietly in one of the WiFi cubicles, Jesse stopped by to check up on her occasionally and even brought her a bottle of water. They shared some laughs, which always make the day go better - for both customer and service representative. Jesse - like Dan Geist and Dave and Dean before him - has always been this way with us. The tires were replaced, the wheels balanced, the oil changed, and, once again, Glanzmann had succeeded in making nus feel like valued customers and friends. That's why we'd never go anywhere else to purchase or service one of pour cars. You can't replace this level of professionalism and service.

Nick_G

Oct 28, 2016

I brought my 2017 Subaru Forrester in for service, as recommended by Subaru, to have the CVT transmission fluid level checked. I scheduled a loaner car, which I received promptly allowing me to run errands while my car was serviced; very convenient. Eric Wilson took care of my service call and was friendly, courteous, and knowledgeable with regard to the work that was performed. A complimentary multi-point inspection was performed in addition to the warranty work; not expected, and much appreciated. I have used Glanzmann Subaru since 1998, puchased three vehicles from this dealership, and have always walked away satisfied with my experience.

Bamrogers6187

Oct 27, 2016

Been having oil consumption issues after going to another dealer with no answers i tryed glanzmann and jesse brodman has been very helpful to take the steps to resolve the issue and make sure we get answers

photoArtist

Oct 27, 2016

Got routine maintenence, 30.000 miles, a new gas cap and windshield wipers, and then I got a detail. Stephanie was very professional, keeping me informed of what the agency was doing and the time frame. She got my permission for a few extra expenses. Because I bought the car at Glanzmann, I had a loaner. Everyone seems very nice at Glanzmann, and I recommend the agency to friends and family who are car hunting.

Cathy K

Oct 26, 2016

Glanzmann Subaru is above the average in customer service. Each of these service folks are knowledgeable; attentive, and personable; their mechanics - a bit wizardry, and, the waiting area- about as good as one could ever expect. On this visit my car was due for the 75,000 mile service review. When a problem was detected , Eric notified me right away. He presented the problem and some ways to make the corrections, being sure to include the mechanics suggestion on how to proceed. Glanzmann, and its employees, has set the bar higher on customer service.

Jay

Oct 26, 2016

I was disappointed when I arrived at service desk to be told that check of transmission fluid would take close to 2 hours, when Subaru notification had stated 45 minutes and I reaffirmed when making the appointment that I would be waiting for the car in that event. However, Eric Wilson came through and got me out in 40 minutes, which I very much appreciated. Everyone was courteous and solicitous.

liberty chick123

Oct 26, 2016

It usually take me a good close to an hour to get to Glanzmann, but I was always looking forward to going there because Jessie gave me a very honest advice and excellent service. I will trade travelingtime for a good and honest service for my car.

Matt

Oct 26, 2016

I have been a Glanzmann customer for 14 years. They have taken care of my 12 year old car with 150,000 miles on it and never pressured me to give it up and buy a new one. Once, when I stopped by complaining of a strange smell coming from my engine they took my car back immediately to fix the problem. They really know how to take care of the customer. Eric Wilson is really helpful.

MPGrowmiller

Oct 26, 2016

I just visited for my annual emissions and inspection of car. I am on my 3rd straight Subaru from Glanzmann. I have had a consistently wonderful experience over the years, from sales through service. I couldn't ask for better partner for all my automobile needs

NICOLE CLARK KW REALTOR JENKINTOWN

Oct 26, 2016

Eric Wilson was helpful today expediting my recall in less than an hour! He listened to my concerns and assured me he would follow up. I learned about the new service center adjacent to the dealership and am excited about the new space the team has!

hobbini

Oct 25, 2016

Great service people, today my customer service person was Eric Wilson. he got me in and out quickly with the loaner I requested, and at the end of the day it was just as quick. He called to let me know the car was done and that there were no problems. Always feel like part of the Glanzmann family when I go there.

subbie

Oct 25, 2016

I've been bringing my car to Glanzmann to be serviced for the past three years and the employers are always pleasant. Today I had an oil change and inspection which went rather fast. Stephanie was very helpful as my customer service rep. and kept me abreast of everything involving my vehicle. I would love to give a five star rating but you don't give a free complimentary car wash with a service visit. :)

James Rao

Oct 24, 2016

Eric Wilson was kind and pleasant, warm, friendly and he helped foster a speedy visit for inspection. I was pleased with the experience and have always been pleased when using this center over the last 4 years.

JB3

Oct 24, 2016

The sales team and the service team has been great since I purchased my 2015 Subaru Forester. Eric Wilson was great getting me in and out for service on 10/22/2016.

LD

Oct 24, 2016

long wait ,over 90 minutes.Good work,waiting room crowded but comfortable.Eric was very thorough and explained everything about the service performed to my 2016 Forester.

anita

Oct 20, 2016

Service department was very friendly and pleasant. Staff provided me with detailed information regarding my car service. Eric Wilson explained everything to me very clearly.

Kayneusidlatyahoo.com

Oct 20, 2016

The service department was efficient and courteous in getting my car in and serviced with in my time frame. Of course I am used to this having been a customer for over 51 one years my wife and I both drive subarus and have for the past years. Keep up the good work, Kay and Bill Neusidl

Ray

Oct 19, 2016

Today was excellent service as usual. Work started on time and ended an hour before I expected even though the work for 30,000 milemaintence is extensive. Eric Wilson was great.

Carolyn Sullivan

Oct 18, 2016

This was only my second time dealing with service and Christina was very kind and extremely courteous to my needs/quetions and reassured me that any and all of my concerns would be addressed and they were!

tomandtina

Oct 18, 2016

My experience with the service and sales departments has always been excellent. The entire staff at Glanzmann are always friendly, helpful and knowledgeable. We have recommended Glanzmann to many people.

Josie40

Oct 17, 2016

Great experience. New to Subaru and Glanzmann, so glad I came to this dealer. Will recommend both highly. Salesman was the best! A little too much finance info too quickly.

malker

Oct 17, 2016

My car is experiencing an oil issue and the rear hatch. I was provided a loaner car and there was no wait time. Communication was excellent and service manager Eric Wilson was very helpful and pleasant.

Richard123

Oct 17, 2016

I made a list dropped it off confirmed it with the service guy and my car was ready and it runs very good I also have a 2012 Impreza the oil change express works very well and my schedule and also I had the Outback inspect it there and that took very little time of my time so this is very excellent service

Mrpgee

Oct 15, 2016

Had a 9:45 appt but had to wait almost 2 hrs for an inspection (no emissions needed) . Service mgr Eric warned of the wait when I arrived. Seems scheduling could be better. Always had great experience other then the last visit. Very courteous and always had good work done. Would buy there again.

happysuby

Oct 14, 2016

Our 2008 Outback was due for 60,000 mile scheduled service and safety/emissions inspection. There was also a rattling noise in the undercarriage at low speed. After the technicians got a look, Eric informed us that there were numerous issues that could be put off for short while, but would need to be fixed in the not too distant future. Eric checked parts availability and then arranged to get us a loaner vehicle which we had for 2 days. Eric notified us by phone as soon as the work was finished, and made a point of informing us of the closing time. He also honored the 10% discount coupon on the entire bill, which was a big help on service this extensive. We have always taken our Subarus to Glanzmann for service, because we trust the service advisers and the technicians. We have never had a problem or a complaint about Glanzmann service, and we have referred many friends who ended up buying from Glanzmann.

rkspncr

Oct 14, 2016

Everything was done on time and as promised. Accurate estimate was provided prior to service. Denise Krone was kind and helpful during service check in.

Stephen P Bishop

Oct 14, 2016

Had the Outback in for a quick oil change and checkup, inspection, as well as a minor recall item. No complaints, waiting area is nice and clean. Recommend walking a couple blocks to grab a beer or two at the King's Corner.

go.for.it

Oct 13, 2016

Nina Bowen was fantastic in helping me decide on purchasing a Subaru Outback by accompanying me on test drives of multiple models, explaining and highlighting the features and electronics on each. I highly recommend the dealership and in particular Nina. They went all out to get the model I decided on quickly before I left for vacation and the interest rates rose. The whole purchase process went quite smoothly.

alexandra

Oct 12, 2016

This dealership was recommended to me, and while the actual purchasing process took longer than I had hoped, it was great. There was good customer service and a lot of information and communication. As for the service, all I had done was a CVT fluid top-off due to a recall, so I can't speak for anything more than that, but it they did top off the CVT fluid and they threw in a complementary multi-point inspection. It took a pretty long for just filling up transmission fluid (they estimated about an hour to an hour and a half; it ended up taking about two and a half hours), but they did apologize for the extra wait and explain what had happened (they needed to wait for the oil to cool off) and they did offer me a loaner car and a shuttle service, both of which were free.

Sarcasmom

Oct 12, 2016

As pleasant an experience as car maintenance can be. Service was quick and efficient. My Service Advisor was friendly, helpful , and kept me informed along the way.

steph

Oct 12, 2016

We have 2 used cars that we bought through Glanzmann. Not only have the cars served us well, but their service department is never pushy, listens to your priorities, all while making sure your car is safe. Denise Krone made sure everything went smoothly today.

Ardmore Ben

Oct 11, 2016

We had bought a brand new 2017 outback and when our salesman was showing us the features of the new car he push a button on the center consul and it stuck down. The service depart was able to pop it back out and order a new one. They replace it today and Eric Wilson was very helpful when I dropped the car off and picked it up. It was done really fast and the new one does not stick. Thanks to the the staff for making this very minor issue easy and quick to fix.

dempseysusanglenn

Oct 11, 2016

routine service completed quickly, all issues addressed,advisor couldnt have been more helpful. cleaned drainage holes in outter rocker pannels where water seems to accumulate,2nd episode,hopefully thiswill do it.

1stevegrossman

Oct 10, 2016

Brought my 2011 Forester in for inspection, oil change, tune up, new tires, new brakes... the works. Very happy with the staff, it was very busy that morning but they all kept a totally professional demeanor. Very attentive to detail and organized.

RoadRunner#1

Oct 10, 2016

The possible problem was thoroughly checked out and diagnosed in less than two hours, all corrections were made. At the same time the airbag recall was taken care of.. Valet service was excellent,

HappyCustomer

Oct 7, 2016

Even without an appointment the service center diagnosed my problem (needed new front and rear brakes) and had me back on the road in less than four hours.

Scoobaru

Oct 7, 2016

Nothing but the best in a non-pressure, family-friendly car shopping experience. I will and have recommended Glanzmann to family members and friends and am looking forward to a continued relationship with them. They're conveniently located, and provided a loner-car so that I could continue to go about my day!

Tms53067

Oct 7, 2016

I just had my inspection and oil change done today and it was a great experience' This is the way it is done. thank you !!!!!

cYNTHIA

Oct 6, 2016

THE SERVICE WE RECEIVED WAS PROFESSIONAL AND TIMELY. WE HAD A MAJOR PROBLEM WITH OUR SUBARU. THE SERVICE REP WAS HELPFULLY AND PATIENCE. WILL GO BACK SOON.

Michael Saltzman

Oct 6, 2016

We brought our 2010 Subaru Legacy in for an oil change and repairs to the electric seats and our experience couldn't have been better. Jesse, our service advisor, took care of everything including providing us with a rental car as the repairs required an overnight stay for our car. Jesse was very communicative and kept us " in the loop" every step of the way. In fact, Jesse noticed that the car needed a "recall" repair and had it taken care of while the car was in the shop. As usual, top notch service and a commitment to taking care of its customers. This is the reason my family wouldn't go anywhere else for its auto repairs.

tippy

Oct 6, 2016

A month ago I purchased a 2017 Legacy from Phil Han at Glanzmann. He was a pleasure to deal with and made buying a car a pleasant and hassle-free experience. I was treated with respect before and after the purchase. He offered me a fair price for my trade in and fair price for the Legacy. I would recommend Mr. Han and Glanzmann Subaru to friends without hesitation.

Andrew Marshall

Oct 5, 2016

It was simple and quick to schedule a service appointment. On arrival, Jesse, the Service Advisor did a great job on acknowledging the services I had booked and quickly highlighted recommendations for preventive maintenance. I waited for the services to be complete and the cost was less than the initial estimate - can't get much better than that.

Anita Culbreath

Oct 5, 2016

So far, the service has always been great for me. Everyone is so polite and courteous. Today my Service Advisor was Jesse Brodman. He explained the service due and what his recommendations were. He said it would take 3 hrs and it was exactly 3 hrs. He also arranged a shuttle for me which was wonderful.

ACsaunt

Oct 4, 2016

My appointment with Glanzmann subaru for inspection was much the same as all the others: informative and efficient. My service advisor was Mike O'Brien, and he was extremely helpful and thoughtful. When I pointed out that my severe arthritis makes it difficult for me to remove the leaves that build up under the windshield he saw to it that it was all cleaned for me. It may not sound like much but it meant a lot to me! I continue to be impressed with the service that Glanzmann provides, and look forward to dealing with them in the future.

David F

Oct 4, 2016

I bought my car at Glanzmann Subaru and have all my service there. The staff is friendly, professional, accommodating and very skilled. They get to the bottom of problems and correct them. All of the service professionals are excellent and go above and beyond to take great care of their customers. I highly recommend this dealership!

Outback2015

Oct 4, 2016

Easy to schedule an appointment. Updated quickly on recommendations for repair. Information was helpful to plan future maintenance . I was not aware of the availability of complimentary service cars. I will look into that at my next visit.

RT1929

Oct 4, 2016

I purchased my Subaru Outback from Glanzmann about a year ago. I chose Glanzmann because I was told they have a good service department. I am cautious about who I allow to work on my vehicle and I have only had routine maintenance performed on the vehicle. After the service was preformed my vehicle is always returned cleaned. My service advisor was Stephanie Morales, who answered all my questions and concerns, with real answers. So far so good. I feel Glanzmann will continue to met if not exceeded my expectations.

caitpk

Oct 3, 2016

I purchased my Subaru Impreza from Glanzmann four years ago, and I continue to bring my car back for service because I trust that Glanzmann will always do a great job. Mike was friendly and courteous and made sure that I had comfortable place to work while I waited for my car. I was in and out in a timely manner, and I look forward to coming back when I am due for my next check up!

Dan

Oct 3, 2016

My Outback is my fifth car from Glanzmann. I scheduled a routine state inspection and oil change. Love the new online scheduling. The service keeps getting better and better. Looking forward to the new customer center!

Rolf

Oct 3, 2016

Eric Wilson was courteous in keeping me informed of the progress of the repairs and state inspection, and he is knowledgeable in answering my questions. As I told him, of course I could have the state inspection at some gas stations, but I don't want anyone else touching my Subaru.

newforesterowner

Oct 2, 2016

Easiest car buying experience I ever had. Scott Fields, made the encounter friendly, informative and time-efficient. My overall impression was this is a small business that is more interested in cultivating longterm relationships, rather than a "one-and-done" mindset.Historically, my car buying experiences were long and torturous where "old-school" salesman and their managers would sequester you for hours. brow-beating you with numbers. Scott and Rob (the General Manager) respected my time, and we were able to complete the sale in an upbeat and efficiently manner.

Bren1213

Oct 1, 2016

Went in without an appointment, because had had a flat tire during that day. Without reminding me that I did not have an appointment, my car was taken promptly. In addition to needing a new tire, also needed a new wheel. Both items were in stock and car was repaired. With the addition of an oil change, I was out in about 90 minutes. Jesse Brodman always waits on me and does an excellent job.

jbacon1319

Oct 1, 2016

I went to the Subaru dealership in response to a recall notice for replacement of my ignition relay. The work was done in the time estimated and completely to my satisfaction. I have dealt with this dealership for over ten years and have always been completely satisfied.

Catherine Weiss

Sep 30, 2016

My car was in to Glanzmann most recently for an inspection and emissions check. I arrived at the scheduled time and they completed the work in less than an hour. Perfect! Our car has been serviced regularly for 3 years at Glanzmann. For every single service, they've given great advice and have done the work very well. The loaner car option and the courtesy shuttle have been SO convenient. Love Glanzmann!

n3prb

Sep 30, 2016

rear view camera was intermittently working. service coordinator had part order, and i was notified within days the part was in. appointment for installation was timely and repair was completed within the time frame mentioned

Softdeuce01

Sep 30, 2016

Very helpful and courteous, informative and really was content with service! And length of time the work took on the car. We have both my wife and I have Subaru's and would not drive anything else.

Folkcyn

Sep 29, 2016

The folks at Glanzmann service are terrific. My car was in and out in the projected time and Stephanie my service adviser was very professional and personable. Keeping me informed of progress and recommended service requirements.

justamom

Sep 29, 2016

I came in because of a prompt about the ABS system. Eric Wilson was very helpful facilitating with the service team. Although I was late with my appointment, they were able to help me out. Great job!

Rick

Sep 29, 2016

Owned the car less than 40 hours and the dash lit up, including "Check Engine." Feared the worst.Glanzmann fixed it in about an hour. Something had to be reset.Good to go!

Sergio, Jacqui 346

Sep 29, 2016

Eric Wilson gave me wonderful, speedy service. He asked about my concerns, answered my questions satisfactorily. He had a very nice way about him, was eager to please. Eric saw that I did not wait too long for completion of service. Thanks, Eric!

Cargirl02

Sep 28, 2016

I recently purchased my second Subaru & so far Glanzmann h has been nothing but a positive experience. Stephanie Morales in the service department was extremely helpful & pleasant with my 1st opportunity to use the express service. Thanks for a good experience.

Dennis123

Sep 28, 2016

Had my son's Subaru Impreza in for service today. Work was done in a timely fashion and great assistance from the service technician handling my visit.

Pauline Covely

Sep 28, 2016

Glanzmann Subaru has always been the best place to take my car. They always do a wonderful job and are very pleasant. I will return to them for future service.

bob

Sep 27, 2016

I did not have an appt. for Mon.,Sept26,2016, but my engine light went on, on Sunday.The service people took me right in at 7:30 am, wrote me up and I had my problem fixed in an hour.They were very polite and helpful.TV, snacks,and the newspaper, in the waiting room made the wait very pleasant.

chuck 123

Sep 27, 2016

Quick and efficient...appointments are handled on time. Adequate waiting room, clean and comfortable. Will be returning for additional service in the future. Chuck Beugless

edensaunt

Sep 27, 2016

The friendly, efficient staff and pleasant waiting area (with wifi!) made getting my car inspected a stress-free experience. I can always count on exceptional, personable service at Glanzmann.

Greg Banecker

Sep 27, 2016

The plugged my tire before, but plug was leaking, so they replugged with no charge. Also fixed the clips on my side bumper for no charge. Eric was very accommodating. When I called him and told him I needed the car by the end of the day, he expedited it through the shop.

kryderdoody

Sep 27, 2016

I wanted to take some time to let you know about my recent experience. My fiance and I recently leased a car at your dealership. I need to tell you that Justin Brock and Sean Lipschultz were absolutely outstanding. I bought a brand new honda in March of 2012. I will never buy one again. The service experience is night and day different. I cannot thank them enough. I never felt pressured, they answered all of our questions. Made us aware of all of the things we could get. They only negative thing I have to say is that the remote start was never put in. This is at no fault of Justin or Sean. They ordered a 2016 part instead of a 2017 part. 100% understandable. Things happen. All in all Justin and Sean are absolutely fabulous. I would definitely come back to this dealership as long as they are there!!

Lanajoshjamie3

Sep 27, 2016

The dealership is alway courteous, pleasant , and takes the time to fully explain in detail, everything they will be doing to service the car. It is always a pleasure to work the the men and women who are employed by Glanzmann Subaru and in particular, Eric Wilson, was an absolute gem. He went beyond the usual Courtesies in accommodating me and I was very appreciative.

Elizabeth A Weiland Abrams

Sep 23, 2016

I have purchased two vehicles from Glanzmann over the years and have usually been very pleased with the service. Jesse was very polite, thorough and expeditious in taking care of my service needs. I had brought my car in unexpectedly on a Wednesday night just before closing. A part was needed. He offered to keep my car overnight. Next day he called me early AM, gave me a price on parts and service. He called me when the job was completed and I picked it up that night.I would highly recommend Glanzmann for all your service needs and if Jesse takes care of you, you will no doubt be in good hands.

Wanderful1

Sep 23, 2016

My Subaru had a recall on the EGI RELAY and my scheduled time of appointment was at 10:30 and I was out by 10:45. This was the fastest service I ever experienced and I was well pleased.

zmayn

Sep 23, 2016

Easy in and out as I took the car in for some required recalls. Took as long as promised, Nice waiting room. Clean and friendly service. I used the wifi to get some work done while I waited. Stephanie was friendly and helpful.

Amy M Wapnitsky

Sep 22, 2016

Glanzmann Subaru always takes care of me and my car. They provide me with a loaner car every time I have a service appointment regardless of how minor it is. The service staff is pleasant to work with, and the mechanics were able to identify and fix an on-going problem I was having with my car that another dealership wasn'the able to identify after bringing it in no less than three times. I will never take my car anywhere else.

Arleen

Sep 22, 2016

Just meet my service advisor Stephanie today. She immediately acknowledged my appointment and made me feel comfortable. Any dealings we have ever had with Glanzmann are always pleasant and efficient.

Mona1515

Sep 22, 2016

My XM radio suddenly stopped working today and after a frustrating couple of phone calls to Sirius XM I just drove to Glanzmann Subaru where we'd purchased our Outback two years ago. Jesse took the time to handle the situation for me, in the friendliest and most pleasant manner possible...and successfully took care of the problem. It turned out to be related to having to replace our whole radio system this past July when the GPS stopped functioning properly. And there was no charge for this wonderful young man's time and attention to my problem. We've always been more than pleased with all of the Glanzmann employees and are happy to highly recommend Glanzman to anyone interested in Subarus! Thank you.

Joan

Sep 21, 2016

The Service Department is wonderful and very Professional. They are a great team!Special thanks to Dave O'Brien, Jesse and Mike (my Mechanic) who have never let me down .Thank you, Joan G.

mvishnevsky

Sep 21, 2016

My recent experience with the service department was very positive. The excellent service was performed by professional and friendly team! Glanzmann Subaru always matches our expectations!

Rich13

Sep 21, 2016

We brought in two Subarus for service. My 2014 Forester and my wife's 2010 Legacy. Although it took a bit more time than expected, Eric was on top of things and took care of us. We got a loaner car and although we could have kept it overnight, we chose not to. Returning it was easy and picking up the second car was simple. My family has bought 3 Subarus at Glanzmann in the last 6 years and I have sent friends and family there who have bought a total of 5 others. They've all been happy with their purchase.

shaynaRN1

Sep 21, 2016

My experience with the service department at Glanzmann Subaru went very smoothly, with all of the agents willing to help and make the experience as positive as possible. They offer snacks while waiting for the car to be serviced, and a shuttle service to pick up and/or take customer home if no transportation is available, if not waiting at the agency for completion of service.

jwellers

Sep 20, 2016

Have been servicing my Subarus at Glanzmann since 1986. Have never been disappointed or let down by their service dept. Even when I purchased my Subaru elsewhere, I would return to Glanzmann for service and maintenance. They are the only ones I trust with my Subarus.

peckel

Sep 20, 2016

Glanzman service center is a great place to have service done on my Outback. The environment is bright and friendly with many additional amenities such as WiFi and free refreshments. They are even going to improve this with a new service center opening soon.

Gloria

Sep 17, 2016

I come to this site for car maintenance and state inspection ever since I moved to this area. Very good service. Every time I come they have my car inspected carefully and let know what I need to do right now or in the future; however, they respect customers and don't push on any decisions. They inform you and recommend solutions, but the ultimate decision is in the customer's hand. I like this.

n3prb

Sep 17, 2016

I've been using Glanzmann for 15 years and this is my third Subaru. Sales support is great (Mark Hughes) and the service department goes out of there way to make the experience exceptonal

joedan

Sep 16, 2016

Eric wilson was informative and friendly. My problems were solved in a timely manner. My wait was relaxing and peaceful. The waiting room was clean and comfortable.

Shyla76

Sep 16, 2016

I had to take my 2015 Subaru Outback in for a recall with the dealership. I was expecting a wait due to the amount people in the waiting room but was pleasantly surprised to be in and out within an hour. The staff was courteous and were efficient at their jobs.

falcon

Sep 15, 2016

I live forty-five minutes away from Glanzmann Subaru. I have my car serviced there because the people who work there go the extra mile to please the customer. On at least four occasions, different staff members have gone beyond the call of duty to help me with issues, all of which were happily resolved. Each of the service advisors, in my 8 years experience with Glanzmann Subaru, has earned my trust. If one of them tells me that I need a "six digit overcrank bonhomme duhickey," then I get it because my history of patronizing this business has taught me to trust them.The salespeople are so knowledgeable and helpful. Before I bought my first Forester at Glanzmann, I visited other Subaru dealers closer to home.. Whenever I had a question, we would have to adjourn to the salesperson's office so he could look it up. Not so at Glanzmann. Frances and Nina rattled off the answers to those same questions from the tops of their heads. When it came time to decide on add-ons, deluxe items, they meticulously probed what my needs and wants were and prescribed the additions tailored for me. They were 100% correct in every feature they advocated.I enthusiastically endorse Glanzmann Subaru for their products and for their service. Obviously, people skills are very important here, and I wish all businesses operated this way.

John McGrody

Sep 15, 2016

The service was good but I needed a replacement for my backup camera which has to be ordered. I will have to back in a day or two.

Caseynut418

Sep 14, 2016

I had some problems before and complained. I have to give credit now that I see improvement. I had a problem with the tire pressure light. I did not have an appointment, but went to the express service. They had me out of there very quickly and were extremely nice.

Subaru Judy

Sep 14, 2016

I have been a customer at this dealership since December 2006 when I bought my first Impreza. I have always been treated with respect and curtesy. All repairs are guaranteed and recently I needed a repair to my car on an item that was previously repaired. I was not charged and I had a loner for the duration. Whenever I sense a problem with my car, I am told to bring it right over and it will be checked to make sure there is not a safety issue. I find this very reassuring. Also, my questions are always answered, work is done on schedule and I have confidence in the mechanics. Now, I am deciding on my second car with Glanzmann. They are a very professional dealership.

emmy109

Sep 11, 2016

This was my first time buying a car on my own and I was really apprehensive after hearing many horror stories from my parents and a few friends about their experiences with car dealerships. However, my interactions with the Glanzmann staff were overwhelmingly positive as soon as I stepped onto the lot. Nina was so patient and it was so clear that she was well versed in the Subaru brand because she herself loves the company and product! She was ready to answer all the questions my husband and I had (unsure at the time if we would be purchasing new or used, Forester or Outback) and her answers never seemed to have an ulterior motive. She listened to our feedback and helped us make the decision that was best for our needs, not hers as a sales associate or to the strict benefit of the dealer. There was never any sort of pressure applied or tactics used to get me to excessively upgrade. She was fantastic during the test drive phase as well, and guided both my husband and I in shifts to demonstrate all the capabilities of the newest Forester. When I was ready to buy she worked with another dealer to get me the exact make, model, trim, and color I wanted (2017 Forester in pearl green!) extremely quickly and then reached out two weeks after purchase to see if I wanted to an encore delivery with her to go over the car again to see if I had any further questions about the vehicle. I look forward to doing business with her and Glanzmann for many years to come, and will sing their praises to anyone who is willing to listen!

Dogswag

Sep 9, 2016

Well yes it can be. We came back after receiving a letter soliciting the exchange of our 2015 Outback for a new Outback 2017. After doing the numbers with Neal's help and reassurance that by the time we got to the bottom line there would only be a slight up tick and then talking with Andy who went over the improvements in safety features, e.g., reverse automatic braking, we ordered what we thought would be pretty much be the same Outback 3.6R Limited with Pearl finish and ivory leather interior. However we have noticed a number of changes that make driving the car really a delight. For example, the windshield glass seems to have some kind of polarization removing all glare. It's like looking out through a very good pair of sunglasses. Further, the car seats provide better support and the car rides differently The steering and supports for the chassis provide a ride that feels very smooth - it's kind of like it's moving along on rails. The car feels even more anchored to the road perhaps this is due to it being heavier but my instinct says it has something to due with support provided by the changes to the chassis. We would have given out 2015 a B+ in terms of other cars we've had but this 2017 we give an A+. Someone has been tinkering and we are delighted! It was great to work with Andy again and Neal's warm personality made getting through the paperwork less tedious. We hope to be able to steer friends to your dealership with a recommendation that they try and get Andy and Neal when they do so. So for us the second time around is sweeter:).

freddonnelly73

Sep 2, 2016

This purchase was the best that we have ever had. Nick and Vince were very professional, courteous, and no pressure. Totally pleasant experience. We were impressed with the dealership and especially with the sales staff that answered all of our questions.

acadia2012

Sep 1, 2016

One day after purchasing a 2017 Forester, the check engine light went on, indicating serious problems, which could cause serious damage and void the warranties. The sales consultant denied telling my wife and I that the car had been fully, professionally serviced and inspected before the sale. When hearing of the problem, he said, that's not my concern, that's a service issue.. good luck. Waiting to hear from the GM but I assume he will deny any responsibility as well.

DonM

Aug 24, 2016

Recently purchased second Subaru Forester at Glanzmann Subaru. Another great experience. The sales staff are very knowledgeable and accommodating. The 2017 Forester is a great car and a terrific value. I have recommended Glanzmann Subaru many times and will continue to do so!

Vince B

Aug 20, 2016

This was my 2nd Outback purchase from Glanzmann. I returned because of the previousexperience and I received the best deal. The bottom line is, that after much shopping I ended up a second time with the best deal. They are good people and a pleasure to deal with. The salesperson, Nina Bowen was greatand the manger Jeff Glanzmann remembered me from the 1st purchase and stepped in to ensure I got the best deal.

Bill

Aug 6, 2016

Everyone was helpful and courteous. Our car was ready and waiting for us to go on vacation to Texas. Even dealt with recall while there.

Caseynut418

Aug 5, 2016

I made an appointment to get my oil changed, noting that I would wait for the car. I checked in at 8:21 and told the service advisor that I would be going across the street, but would return in 5-10 minutes to wait. When I returned, I said hello and he nodded. I waited and watched other customers come and go. At 10, I went up to the counter. A young lady stated that she had called my phone number, but didn't get an answer. I told her that was my HOME phone number (it said that on the invoice) and I was sitting in the waiting room for over an hour and a half. She told me that the headlights needed to be replaced and she needed my permission. If I had not gone to the desk, I would have been there all day. I finally left at 10:15--almost two hours for an oil change!This is not the first time. On Nov. 13, 2015, I was at Glanzmann from 8:15 until 10:15 for an oil change.

j9'soutback

Jul 27, 2016

Not only did I have the best car buying experience here, I have continued to enjoy the service as well. Every interaction I have had with the employees has been positive and professional. During my purchase, I was actually surprised to receive emails and phone calls as promised, but the deal was fair and straight-forward as well. I kept expecting the other shoe to drop and to experience the shenanigans that I had been getting from other dealers. Fast forward to now, I have found getting my car serviced extremely convenient, despite how busy the dealership is. I refer all of my friends to buy from this dealership!

Jspreckley

Jul 21, 2016

I wanted to let everyone at Glanzmann Subaru know that I had one of the best car buying experiences of any car I have ever bought! Starting from an Internet. I sent an email to you inquiring about a used car I had seen on your website! It was a Saturday. And within 3 min. I had a response. So I had a few email exchanges and a time and date to come in and talk to someone.I came in and was immediately directed to a salesman, Steve Horn. Who sat down with me and we talked about the car I had come in to see. I didn't end up buying that car but I bought an even better car suited for me. I am more than pleased with everyone involved with helping to to complete this process in a very short time. I will surely recommend Glanzmann Subaru to all my fiends and family. Thank you. "Jobs well done"!

BRoss67

Jul 19, 2016

As a woman I was nervous to go car shopping alone. I was afraid of getting ripped off. I went to two dealerships prior to Glanzmann. The first one had all their sales staff on their phones and no one greeted me so I left. The second one I went to the salesman laughed at me ("why would you want to do that") when I asked to look under the hood. I left and tried Glanzmann Subaru because of the good ratings on here. Scott greeted me when I came in the showroom. Fortunately, Scott made me feel comfortable, answered all my questions and created a great experience. He did an awesome job explaining Starlink to me and Eyesight- two features I was extremely interested in. The pricing was amazing and even after I left with the car, Scott has followed up with me to see how it is. It was a stress-free experience and I highly recommend working with Scott when you go in!

JOE L

Jul 9, 2016

John was extremely helpful in so many ways especially when he spent 45 min. showing me all the new things in the car. This was my second car from them but family and friends have bought 9 cars in past 6 yrs from them. Laura worked with me to get me the best deal I could get and I am very happy with the way it turned out.

John B

Jul 8, 2016

As most of you have experienced, some car dealerships are impossible to work with, or understand and to trust that they will do what they say they can do. Both of my experiences with Glanzmann and specifically, Steve Horn in sales, have been the opposite of any other dealers. There was literally no hassle, nothing misleading, and he didn't backtrack on anything that he said that he could do for me...all which had happened to me multiple times prior to working with Glanzmann. They gave me fair value for the vehicles I traded, and sold me great cars at great prices. As long as I drive a Subaru, there is no other dealer in the area that I will even bother to look at.

Emma

Jun 23, 2016

It was a very pleasant experience to work with Mark to get my new car. He is very friendly, patient, and professional. Definitely I will recommend Mark to my friends if they are thinking about buying a new car.

MartynJM

Jun 20, 2016

While I was extremely pleased with the interaction with my service advisor, Andy Dormer, I am somewhat confused by two items on my bill for service completed this past week. First, I see that a 45,000-mile/45-month Maintenance Service was completed this past week; however, reviewing my records, I see that exactly the same service was completed during an October 2015 visit. Is duplicate service required? Admittedly, I requested the service online, yet am not sure why I wasn't advised that that service has already been completed. Second, I see that I was charged by Glanzmann for labor for "2 Heat Secure Loose Exhaust System Heat Shields," but I was also charged for "secured heat shields they were rattling" by Meineke for exhaust work they completed. Should I pay both Glanzmann and Meineke for identical work? Again, Andy's communication with me was great, and my car is running fine now; but why should I pay for duplicate service on two counts?

BG45

Jun 15, 2016

5-star support through Dec 2015 but has slipped since the departure of long term customer-facing service staff (like David U). Specifically, I paid $500 for Added Security/UVP/GlassCoat by SImoniz for my new 2014 Forester but had also been cautioned not to wax the Forester because it would void the GlassCoat coverage (PS - my 6th Subaru from Glanzmann). Feb 15, 2015 had minor finger nail scratches removed around door handles (5-star); and again on Dec 7, 2015 (5 star). June 3, 2016 dropped car off for routine maintenance and another round of detailing work. Maintenance was 5-star but detailing not done because of rain - so I had to reschedule. (Also had to redo the "map" of minor scratches.) June 14, 2016 I had dropped off the car a 2nd time only to get a call that work had to be pre-authorized by Simoniz. I was told to call for an order/authorization number so work could still be performed that day. Called Simoniz which was a challenge. Rang 6 times then recording said all agents busy but wait time was anticipated at 1 minute. Immediately went to ringing 6 times and message repeated. This cycle repeated 7 times before I disconnected. I called again, same cycle of message/ring/message/ring/... I called a third time and pressed "O" to get a live person. Transferred successfully only to be told an authorization would take 3-5 business days AFTER Simoniz received photos uploaded showing the work required. I described the minor detailing needed and was immediately told it was not covered! My Questions - 1.: Why did the work stop being performed at Glanzmann? 2, How did it get performed before? 3. Why didn't the Service Techs know an authorization number was needed when I made the first appointment in June? 4. Why didn't the Service Techs let me know an authorization was needed when I rescheduled? 5 Why did Glanzmann Subaru recommend I spend/waste $500 for this disappearing coverage? 6. Why does a Service Tech's recorded message think 11 AM on a Tuesday was "outside regular business hours'? [Survey forwarded to me by my wife since I had the interactions.]

Kurt Peterson

Jun 9, 2016

I recently bought 2 vehicles with Dan's help. He is very friendly and funny and a definite asset to the Subaru family. I would highly recommend this dealership.

RLDoyle

Jun 8, 2016

I purchased my vehicle from Glanzmann a little over 3 months ago. The Warranty was just up a few days ago. When I took it for my first routine oil change you can imagine my horror when it was found to have a major, expensive repair caused by the previous owner. I was stressed out and thought the dealership would try to get out of fixing it since the 3 month Warranty was technically up. Instead I spoke to Dave O'Brien and he was very understanding and polite. Dave got my car into his service department within 1 day and covered all the charges associated with this repair. When I checked out I shook the guys hand but I really wanted to give him a huge hug. Dave's Stellar Customer Service is why I will go back to Glanzmann.

Happy Customer

May 28, 2016

We seem to be living in the era of auto recalls. When I got a recall notice on my 2 week old Outback I was shocked and second guessing my purchase. Would there be a parts shortage? Mike in service and John Stiles in sales assured me not to worry. With no hassle, I was given a new car to use during the recall work and just 3 days later my car was ready to be picked up. Let's face it, recalls happen. When they do, what you need is strong customer support and Glanzmann Subaru has it. Thanks Mike, John and Glanzmann Subaru!

Georgeann

May 25, 2016

No matter the question, we always have it answered when we come to Glanzmann. The entire staff is very knowledgeable and extremely helpful.From sales to service to parts, we're very satisfied with Glanzmann.

Den

May 21, 2016

I went to Glanzmann just looking for options and information, not sure of even the make/model of a car that I would want. Justin Brock was fantastic - patient, listened, gave a lot of no pressure information and took me out for a test drive in a possible car that would meet my needs. Glanzmann and Justin change the stereotype of car salespeople - highly recommend going to Glanzmann and asking for Justin.

soksaddha

May 19, 2016

Phil went far and beyond what you'd expect and he's a perfect example of the great service you'll get at Glanzmann. Also would like to thank Amanda for emailing me the sale price for the vehicle I was interested in (2016 Subaru Forester XT) before I arrived at the dealership. Once I got there, Phil made the whole experience seamless; from getting my trade-in car appraised, test driving, negotiating, financing, and what owning a Subaru vehicle entails. As someone not having owned a Subaru before I cannot thank Phil enough for sharing his incredible knowledge and being honest about his own experience. I hadn't planned on buying a car that evening, but I felt I had had enough to go on, and ditched my plan to research other brands. I am happy with my purchase and hopefully I can say that I'll stick with Subaru for life.

Karl Schmidt

May 12, 2016

I went to Glanzmann looking for a specific model (the 2016 WRX STI), and they immediately gave me an internet price (under MSRP!!!) and set me up with a test drive. Justin was extremely personable and knowledgeable, and was not pushy at all. He sat in on the test drive, explained every important detail of the car, and worked with me on my trade-in and purchase options. The total buying process took less than 2 hours end-to-end, which is exceptional. Kudos to Amanda (Internet), Justin (Sales), and Neal (Finance) for a truly pleasurable experience!

Sam

May 2, 2016

I purchased a 2016 Subaru Forester from Nina Bowen who was fabulous! She made my car buying experience stress free and exciting. Thank you Nina!!

MP7373

Apr 28, 2016

I leased a 2016 Subaru Impreza through Nina Bowen at Glanzmann Subaru last week and had an amazing experience! Nina was incredibly knowledgable, friendly, and helpful! It was such an easy and enjoyable experience and I definitely recommend this dealership to anyone in the market for a new car. I had never driven a Subaru before and am now hooked! Thank you to everyone at Glanzmann, especially Nina!!!

Happysuby

Apr 19, 2016

We brought our 2008 Outback in to have the airbags replaced under the federal recall. David Ullman was helpful as ever: courteous, thorough, knowledgeable. He got me into the loaner car quickly and I was on my way. When I checked in around 4:00 PM, though, the car was not ready. It was around 6:00 when I finally picked it up. The next day, though, the Check Engine light came on, and the Cruise Control light started to blink. Took it back in Saturday morning and was greeted by Dan Geist, another outstanding service adviser. Dan got me checked in, had the car into the service bay quickly, and soon reported that the problem was an oil flow valve. Within 2 hours of getting in the door, I was back out again, with this extra benefit: the service, which had a value of $192.00 parts and labor, was FREE! Dan said it was "customer loyalty reward". I say it is just the latest instance of top-notch service we have enjoyed from Dan, David, Jesse and the entire crew since we began using Glanzmann in 1999. I recommend Glanzmann to everyone!

Ray Schratz

Apr 12, 2016

Just spent time at length working with Julie on the internet. She was most professional and helpful. She got the answers for all my questions. Julie made the internet experience most pleasant. Although I haven't made my decision yet, she provided me with all the info I requested. Thanks Julie for your time. Ray

Steven

Mar 30, 2016

My first new car purchase in years and Glanzmann made it a smooth, transparent and an actually pleasurable experience. Everyone involved was knowledgable, friendly, welcoming and extremely client-focused. From beginning with an on-line inquiry and ending with driving my new Legacy off the lot, I found the transaction a most positive experience.

Rose

Mar 23, 2016

I was truly impressed with how smoothly the process went for me to choose my lovely car. Buying a new car is exciting but can also be overwhelming. However, Justin Brock made the situation so pleasant. He explained things in language that I could comprehend (since I know next to nothing about technical jargon). What is especially remarkable about Justin is his ability to listen carefully. He understood what I wanted and needed. Just as importantly, he understood what I did not want or need.As fussy as I can be about anything new that I have to get used to, I have so far found absolutely nothing to complain about with this beautiful Subaru. I am deeply grateful to Justin for his help and kindness.

Mark R.

Mar 22, 2016

Just received my eighth or so Impreza (over the past seven years) from Glanzmann. This is how simple it is to bring a car home: e-mailed Mark; deal came back; agreed to best deal (out of several, WAY more expensive deals from others); drove from South Jersey to PA; picked-up car from Mark and Neal in no time; ANOTHER NEW IMPREZA IN GARAGE NOW.This is how car-buying/leasing should always be. It has been/will always be for us. Visit/E-mail Glanzmann, and see if I'm wrong.

mg

Mar 13, 2016

Excellent service, very nice and helpful people, they go out of their way to take care of their customers; thanks to Dan Geist for all of his good work for as long as we have been going to Glanzmann; it is because of the service dept that we keep buying cars from them (3 so far). And though we didn't see them for this visit, David Ullman and Jesse Brodman do a great job also!

SKMeyer

Mar 5, 2016

There is no reason to go anywhere else. Glanzman is thorough and accommodating. They are patient, caring, and work to make sure you understand the work and their explanations.

Ed

Feb 24, 2016

I bought my 2007 Forester from Glanzmann in 2006. The purchase was a good experience and so has been the service. My most recent visit was no exception. What stood out for me this time was how comfortable the waiting area is. I had never used it before because my wife and I had two cars, but we are now down to one. The arm chairs were all padded and comfortable. There was a large tray set out with a big variety of snacks to choose from. The coffee and tea was free and there was a vending machine for canned drinks. The bathroom was large and very clean. In every detail it's clear that all those who work at this dealership care about customer courtesy and quality service, from the time you enter the front door until the time you go out. It is a tribute to Subaru and to the Glanzmann organization that all the trips I have made here since I bought my car have been for routine scheduled maintenance or for state inspections. Thank you everybody!

tobi

Feb 24, 2016

The reason I buy a Subaru and recommend a Subaru is because of the great service department at Glanzmann. Dan Geist has been at a the service department since I had my first Subaru. He is a terrific service advisor, polite, knowledgable, and thorough.He takes the time to explain the mechanics of my car and the need for various repairs or other work. I totally trust him. I also like how he interact with his co workers,

Imaniandmax

Feb 23, 2016

It was a long day for my son and I, but Anthony made it a lot easier. Very personable, friendly and knowledgable. He made sure all my questions were answered and that I would leave with a car. I got approved for the car I wanted and Anthony even stayed later to help me out. Neal was also very helpful during the entire process. I appreciate you both. Little man slept the whole ride home. Thank you guyssnd thank you Amanda, I really needed it and you all made it happen.

Tom and Susan

Feb 18, 2016

The folks at Subaru and top-notch all the way, from Nina, who handled all of our questions patiently and professionally, and with a deep knowledge of all Subarus products and features, to Gary, who walked us thru the financing in detail, taking time to explaen each document thoroughly. The Crosstrek we picked out is a real winner, love the features, the smooth ride, and the vision- it really is a step above any other car we have driven. Thanx Team Glanzmann!

Connie

Feb 17, 2016

Going to this dealership is a pleasure because I am served promptly and I do not feel like I'm treated like a number, also they have the history of my visits to add to the value of the vehicle at the end of my lease term. I can actually have dialogue with the people working there. I did not feel pressured into purchasing added items if they were not necessary. While I was at this dealership I walked upstairs to inquire about flipping the vehicle into another lease or wait for a bit, I was told about the new vehicles coming in and I think I will be returning to visit and test drive them and possibly flip my vehicle. I have visited other dealerships and I am truly impressed with the way they do things at this location. Keep up the good work.

goomehn

Feb 17, 2016

Excellent all-around dealership. I have done it all with these folks: buy new car, trade in old car, finance the vehicle, oil changes, service, tire flats, etc. The Glanzmann group are total professionals and are all about the customer experience. They have helped me out whenever they can and have earned referrals and a customer for life.Special thanks to Andrew (sales), Jesse (service) & Dave (service) for going above and beyond.

Wayneiac01

Feb 16, 2016

Phil was fantastic! Very direct, and polite. I love my new car! He went the distance to make all the pieces fit and was super flexible with my goofy schedule. Thanks Phil!

elreadro

Feb 10, 2016

First time buying a car on my own. Vince was no pressure and very thorough. Everyone I met was great and I was pretty relaxed. Not only have I switched to a new car brand but a great dealership. I also liked the fact that James taught me how to use everything in my new car. Smart idea.

Rob2014

Feb 9, 2016

The staff was knowledgeable of their product and worked with me to find the car I wanted at the price I wanted to pay. They gave me a fair value for my trade. The staff throughout was friendly courdious throughout the entire process.Even the finance process was made easy with paperwork ready at the time of vehicle pickup.

CarlMill

Jan 8, 2016

Good purchasing experience; attentive and courteous service during my first service appointment; met all promises during the sale and service. I would recommend this dealership.

phillies76

Jan 8, 2016

Throughout my entire search for purchasing a new vehicle, Amanda Wilson was exceptional. Although I did not purchase the Subaru that I was inquiring about, Amanda was helpful every step of the way. She answered all of my questions about the Subaru I was interested in, but also knew how it compared to every other car on my list. I ended up purchasing a vehicle privately from a family member, but whenever someone I know is in the market for a new car, I will be sending them to Amanda without hesitation.

julier

Jan 5, 2016

I had a funny sound coming from the car and made an appointment - for the next day. Took it in and they have extended hours, which makes things a lot easier. They found the problem, and another I didn't know I had and had it fixed in a couple hours. I love the people at this dealership.

sgodshall

Dec 24, 2015

i came in for inspection, they took my 10 dollar discount i had off and Dan Geist was very kind in guiding me through the whole process. The service was quick and i got my Subaru Legacy 2013 2.5i back the next day !! Thank you Subaru of Glazmann :)

acebaseball18

Dec 16, 2015

They say there a no haggle dealership and this is true but.... I told them what I could afford in payments and what car I wanted. They went out of there way to make sure they got the car I wanted with the payments I could afford. I will be going back when it's time to buy my wife a new car. I highly recommend this dealership!!!

Jann

Dec 16, 2015

I bought a 2014 Forester in the summer of 2013 and it was a great experience. I had my 2002 Forester in for service and the bill came to over $500. I remarked, "Oh, I should just buy a new car" and was told if I bought a new car within two weeks they would give me my $500 back. Then they introduced me to Laura Todaro and the entire experience was great. She is a delightful person and was so patient with me. I wanted a silver Forester with gray interior and they found one for me within a week and I got a great deal on the car. My brother usually negotiates for me when I buy a car and when I told him the deal I got he said he couldn't have done better. I've also used the service department since 2002 and am very happy with everyone there, especially Dan.

Mark j C

Dec 8, 2015

It was a pleasure to deal so straight forward with Mark, Steve and Gary. No hassling about anything.I love my 2013 XV CrosstrekThanks guys, Mark j C

tron52rps

Dec 5, 2015

I have been dealing with Glanzmann since 2001 and buy all my new cars from themTheir service department is well trained and very good at their jobs,Dan Geist has gone out of his way for me every time I go there, and that makes me feel confident in this dealer.I would and have highly recommended Glanzman to my friends as the best place to buy a car.

craigm1737

Dec 4, 2015

I was looking for a winter warrior, specifically a SG Forester. Ended up working with John, who gathered a plethora of information about the vehicle prior to my purchase to ease my concerns on buying a EJ25 series motor (service records etc). John was great to work with, honest, painless, and all around a pleasure to do business with. I know when it comes time to add another Subaru to the family, he'll be hearing from me!

esp

Dec 4, 2015

I can't say more about Glanzmann other that the people are terrific, helpful, and the quality excellent.Everything you would want for a great service center. They are attentive and informative . Prices are good. Everyone is working together to make it an exceptional place.

WaltL120215

Dec 3, 2015

I came to Glanzmann after starting out at a competitor. Nina introduced herself and took care of all of my requests and took the time to explain everything and show me all of the bells and whistles of the car. Even dealing with my indecisiveness on which model I wanted. Nina was absolutely great! (So was the whole team)

DStokes

Dec 1, 2015

John Stiles went over every aspect of the new Subaru Legacy with my family and I. Even though there were issues acquiring the exact car that I wanted, he was more than pleasant to work with. I will be sending anyone who is looking for a Subaru back to Glanzmann

jo87565

Dec 1, 2015

Went in for an inspection and oil change. Jesse was courteous and efficient. Waited about an hour and a half to complete all of the work which is reasonable. Used a few coupons that had been mailed to me which brought down the total price significantly. Overall a good experience.

Jack

Nov 30, 2015

I'm a little late on this review but I recently purchased my 3rd Subaru at Glanzmann Subaru & all the buying experiences with Vince Hendri. I wouldn't waste my time or money going any where else.Excellence sales & service, in my opinion they are the best Subaru dealership in Pa.John PentramPhiladelphia

Petek

Nov 26, 2015

This is the second Subaru I have purchased from Glanzmann Subaru. I have always found their sales and service department to be top notch. Since the renovation of their service waitng room, the total experience is top notch as well. This visit included PA State Inspection, Emissions Inspection, Multi-point Vehicle inspection, Oil Change, and Tire Rotation, all for a vey reasonable cost.I recommend Glanzmann Subaru for anyone in the area interested in purchasing or servicing a Subaru vehicle.

Eugene2525

Nov 23, 2015

Recently just got myself into 2016 Legacy, and guess what?))) I will come back here over and over again! The best dealership in all close to Philadelphia counties! I won't even start explaining why I love bringing in my cars for service, you just have to try it once! Amazing, amazing and people that realy care work here!!!

Samson

Nov 23, 2015

My car recently died on me and I needed to get into a new car fast. Phil helped me pick out a car that fit into my budget. He broke down pricing to the month for each car that I was interested in and helped me find a car that was exactly what I was looking for. Great service, professional environment and friendly sales team. I would definitely refer any friend looking to buy a car to go to Glanzmann and speak to Phil.

SubieFan

Nov 23, 2015

I had a tire failure and was a little panicked. Dan called me back quickly with the price on the tires and fit me in the next day. This was a pretty routine service, but I find in general that the Glanzmann's efficiency on the little things makes dealing with them refreshing. On bigger things they excel as well. Essentially they do what they say, and they do it sooner or by the time promised.

pleasedwithservice

Nov 21, 2015

efficient appointment arrangement and setup. courteous and professional staff. work completed on time, and for the right price. all coupons honored, including some I didn't know about.

Dan

Nov 19, 2015

In preparation of my lease expiring in a couple of months the service department thoughtfully worked to meet the maintance requirements while the sales department outlined my options. Thank you Glanzmann!

dotgardenlady

Nov 18, 2015

I had decided via CU to buy a Subaru Forester, used, about 2013. Glanzman is close by so was the choice of a starting point. My first contact was with Amanda on-line. We made plans for me to come in, but I was dealing with a health issue, and cancelled twice. She was pleasant and patient throughout and quite favorably impressed me with this dealership. When I arrived to actually look at a car, I was connected with Steve Horn. This was my purchase of my car, so my husband was at work. I was quickly put at ease, pleased that I was not high-pressured, no one was trying to be tricky or clever or take advantage of me. He found a few possibilities for me, showed me the list, everything was up there for me to see. I was happy with my first choice. This took very little time. I brought my husband in a few days later just for the final signing and official purchase. He too commented that Steve did not behave like the stereotypical "car salesman." and we had no need to rethink the deal or make changes. My trade-in was evaluated appropriately. We are both quite happy with the car and our entire experience. It was easy! This review is late coming in just due to a very busy schedule. Mr. & Mrs. Stevens, Abington

Steve66

Nov 13, 2015

All service staff with whom I have dealt are friendly and professional. They always take the time to explain the issues and alternatives and do so accurately and friendly.

ladymda

Nov 2, 2015

Since the first day I stepped into this dealership in 2012, it was obvious that they aim to please. Everyone is friendly, polite, and not pushy. Vince Hendri is a knowledgeable, professional, and super kind salesperson. Jesse Brodman and Dan Geist are always kind & personable with service appointments. I always appreciate the phone calls and updates. Jesse was even kind enough to have my car cleaned after the last service. Every employee from every department that I have had an interaction with has been a pleasure to deal with (from the employees who deliver my automobile or loaner, to friendly faces at the service and reception desk). I would recommend this dealership to anyone! We are happily awaiting delivery of our second Subaru vehicle. Thank you Glanzmann in Jenkintown!

KellyE

Nov 1, 2015

I bought my first Subaru at this dealership in 2013. Traded it in this April for an upgrade. So far, this dealership delivers on customer service consistently. My salespeople and the service team are all just great: no b/s and they do what they say they will do. On top of that, they are always pleasant and take the time to actually listen to you. My service advisor, Dan, is just fantastic. Recommend this dealer highly, they really do an excellent job all around.

carguy

Oct 22, 2015

if you buy your car from them, they will give you good service, if you dont they will charge you for everything and give you pain. in short they make you feel you have committed a cardinal sin by not buying a car from them!!!for those who got their car elsewhere... STAY AWAY FROM THIS DEALERSHIP

Lilchic

Oct 21, 2015

Phil was hands down the best sales person I have ever dealt with. I will definitely recommend anyone I know looking for a car to go talk to Phil.

Cyn106

Oct 20, 2015

Everyone one on staff at Glanzmann very pleasant and smiling all the time . Just passing staff members there were welcoming smiles . Nina Bowen was the very best salesperson I could have had . I was very scared to buy a car all by myself but she helped me with kindness and a ton of patience . I know if I return to ask a few questions she will be willing to help me . That willingness is a great comfort . She spent a great deal of time with me and she was willing to drive a few cars with me more than once . She showed me a lot of cars . She knew all the right answers before I even asked the questions ! The final help she gave me was to let me sit in a black car , which I chose, and we compared my leather choices and finally I picked the camel color which I love !! She was there for me to the last minute . I appreciate a low pressure , honest salesperson and I was lucky to get Nina . Thank You to her and to all of you . Cynthia Rothaus

mizs55

Oct 15, 2015

My service advisor is Mr. David Ullman. He is always kind, knowledgeable and patient when explaining service items. I like to check in with Mr. Ullman just to bounce concerns or preventive maintenance requests around with him. He has never made me feel like an idiot for my lack of knowledge or questions I ask.

kirbscar

Oct 14, 2015

The service is always prompt and courteous. I am always told of all work and costs IN ADVANCE and kept up to date as the work continues. There are never any surprises and you are always given whatever options are available if need be. This has always been the case at Glanzmann!

PR

Oct 14, 2015

Your e-mail reminders jogged my memory for "overdue service". Thank you for that!I made an appointment for 37K check up and oil change, plus a concern about a "Chirping noise from under the hood". Upon arrival, I also added "yearly Inspection", please. No Problem.I found a very convenient work area, in your comfortable lounge. In a very reasonable time, I was checked out by Dave Ullman. He explained everything that was done and added a 10% discount on oil change and, although out of warranty, the "'dechirping" and adjustment to one of the belts.Glanzmann is a top rate business from purchase to service and repair. Stay in the neighborhood!!Thank you,Pat Harte

davidaharrod

Oct 13, 2015

Our brakes went very bad very suddenly. We made an appointment but decided we couldn't wait. We took it in without an appointment, willing to let it sit for a couple days if necessary and rent a car in the meantime. Jesse completely took care of us - took the car, gave us a loaner, got the repair done the same day. This was literally and emotionally a life-saver. We can't recommend Glanzmann more highly! We've bought four cars there, but I think it's the service that keeps us coming back. They're not exactly cheap, but they're fair and they do a great job and they really take care of us. We aren't about to buy a car, or get service anywhere else.

tobi

Oct 11, 2015

The reason I keep buying Subarus at Glanzmann is because if the terrific service department. I get great service and Dan Geist is the best service person at the front desk

falcon

Oct 9, 2015

Our Forester was totaled by another car which could not stop at the light. There was no doubt that our second car would also be a Subaru, and we would buy it from Glanzmann having great service and a terrific car the first time around. This time Ms. Bowen sold us an Outback, and we are excited about receiving it. Ms. Bowen was extremely knowledgeable about every aspect of the car---mechanics, safety, comfort, features. Despite a heavy rain she took us on two test drives to compare cars, and she demonstrated her command of the special features. Pleasant, extremely helpful, and demonstrating superb people skills, Ms. Bowen was a delight to work with. Ms. Freezman, who sold us our first Subaru, also helped in this sale. Glanzmann Subaru is special. I am certain I will get my next car, after the Outback, from this dealership.....although I hope not soon and not because someone xxxxx into my stopped Subaru (which, I should add, withstood the impact amazingly) I taught for nearly forty years. Glanzmann deserves an "A." ....and I was considered a tough grader!!!

Nancy

Oct 9, 2015

Service visit was excellent. Car was finished well within the time frame expected. All questions were answered to my satisfaction. The cost was less than I expected for what was done to the car.

longtime customer

Oct 7, 2015

We have bought and serviced 6 cars, over nearly 30 years' time, with Glanzmann. We no longer live nearby, and getting regular service there is certainly a good deal less convenient than it used to be, but we keep going back anyway. That's the strongest recommendation I know how to give!

btcjcn

Oct 6, 2015

Wow, when they say 100% satisfaction 100% of the time, they mean it. Shopped a few other dealerships, so when I arrived at Glanzmann my defenses were up and I was ready for whatever games they wanted to throw at me. Not needed! Friendly from the start, good communication before I arrived, everything was ready for the test drive, paperwork took literally minutes. If you are from New Jersey, don't be afraid to go there... They take care of all the NJ title/registration, etc. and go out of their way to make sure you are happy. I've bought a lot of cars, this was the first no haggle dealership I've tried, and I'm convinced this is the way to go. Nice job Glamzmann team, would definitely buy from you again!

rickluc

Oct 6, 2015

I have been getting my car serviced since 2004 at Glanzmann Subaru. I have always been treated with professionalism from the Staff and all Service Advisors. Today, David Ullman explained to me what I needed to do to keep my car running smoothly. I would not consider going to another dealership. Thank you.

jmcappelli

Oct 2, 2015

I was greeted as soon as I arrived & only had a brief waiting time. David Ullman took care of me. He is very personable & accommodating. He made my visit a very pleasant experience including a few laughs.

Mohammed

Sep 30, 2015

I was surprised by the internet person, though I have a good experience with the sales man and the dealership, the internet person was rude and impatient and very unprofessional during the chat and he ended it in a very unprofessional way. I really was disappointed.

Outbackman1

Sep 30, 2015

Service on Sept. 23-25 was excellent, all work was explained, a loaner provided and work completed on time. Very professional service advisor. Thank you.

Shelley B

Sep 28, 2015

I always get my car serviced at Glanzmann Subaru. I find the service team helpful, courteous, and knowledgeable. I would not consider going to any other dealership

rquighay

Sep 23, 2015

My appointment was for 7:30am and my service advisor, Dan Geist, met with me on time. We went over what I had requested to be done which included state inspection, oil change (which I supplied my own Mobil-1 oil previously purchased) replace two headlights (which I supplied both new bulbs), and get estimate on replacing broken console lid. At about 8:45, Dan met with me again to go over what they found and provide an update on status of the inspection. The vehicle passed all required inspection items, there are some wheel bearings that may need to be replaced in the near future, and he gave me an estimate of the replacement of console lid. I told him the lid and the bearings would scheduled at a future date. Her was extremely courteous and answered my questions. At about 10:20, my vehicle was done.

Subaru Judy

Sep 17, 2015

My car is just about 10 years old and NO Problems!! The care for my car and the service guidance has been excellent. There have been times when I needed to have an immediate appointment and time was found to have the necessary work done. This time my work was done and I was well informed about some future maintenance for my next visit. The service department is competent and fair.

KeywiththeForester

Sep 16, 2015

I have been coming to the Glanzmann dealership/service center since my purchase in October 2013. I have had the pleasure of working with Jesse Brodman since my 1st servicing appointment. I am always greeted with a welcomed smile. The customer service is EXCELENT! I come in to get what I need, I am never bombarded with the "you need this" or "you should get this" that I have heard from people that go to other servicing centers UNLESS it is something that I really truly need. I can honestly say, I do look forward to my servicing appointments. :)

TW

Sep 15, 2015

Ms. Wilson, was quick, knowledgeable, and extremely well spoken. The level of expertise that I have recently experienced at the dealership (Glanzmann Subaru) was very much above par. It was due in part to the first contact. Thank you goes to Amanda, Glanzmann Subaru is very fortunate having her as an employee.

lynnb

Sep 13, 2015

Dan Geist did an outstanding job in rectifying what had turned into a repeat service problem. He was thorough, patient, and helpful in making sure that the issue was taken care of. His concern for providing a satisfying service call is exemplary and deeply appreciated.

mhsaltz

Sep 12, 2015

Dan Geist is absolutely the best service writer in the business.He has always been helpful, accommodating and very patient in all of my family's dealings with him. We joke about it in my home but he is a significant reason why my family has purchased/leased nine previous Subarus with number ten coming up shortly. Seriously, though, Glanzmann has a great service department and Dan Geist is an important part of that.

Sbuller38

Sep 10, 2015

With a recommendation from a close friend, I was told I had to see Phil and how he could accommodate my needs. From the start, Phil was friendly and warm with a genuine interest in your needs. Phil and I were able to narrow down my first Subaru that fit exactly what I wanted and needed to travel. Phil will not disappoint, make sure you see Phil at Glanzman Subaru

2009 Outback Man

Sep 6, 2015

I HAD AN ISSUE WITH A RATTLING SOUND AND SO CALLED ON A FRIDAY FOR AN APPOINTMENT THE NEXT DAY. I WAS TOLD BY DAN THAT THE SERVICE DEPARTMENT COULD LIKELY TAKE MY CAR IN THAT DAY AND TO CALL BACK LATE IN THE MORNING. ON SATURDAY MORNING,BEFORE I HAD A CHANCE TO DO THAT, HE CALLED ME ON HIS OWN AND SAID THAT THEY WOULD BE HAPPY TO LOOK AT MY CAR. IT WAS TAKEN CARE OF IN THE SAME PROFESSIONAL MANNER AS I HAVE COME TO EXPECT FROM DAN GEIST AND THE OTHERS. DAN'S PERFORMANCE IS CONSISTENLY THAT OF THE CONSUMMATE PROFESSIONAL. HE IS HELPFUL, FRIENDLY, ACCOMODATING, AND ALWAYS TAKES THE TIME TO EXPLAIN THE MECHANICS OF THE ISSUE. I HAVE SEEN/HEARD HIM IN HIS DEALINGS WITH VARIOUS CUSTOMERS AND HE ALWAYS GIVES AN EXCEPTIONAL ACCOUNT OF HIMSELF. IF I HAD A SERVICE DEPARTMENT, HE IS THE GUY THAT I WOULD HIRE WITHOUT RESERVATION- A CREDIT TO GLANZMANN SUBARU.

umbe01a1

Sep 4, 2015

It took me a while to finally step into a dealership and start looking for a new car. To be honest I didn't want to deal with the salesmen. I knew what I wanted, a 2015 Subaru Impreza Sport Limited. I knew what up-fittings I wanted.I walked into Glanzmann Subaru with my fiance and chatted with Phil, we had a good rapport and he never pressured me into anything. It was actually a breath of fresh air going to Glanzmann Subaru, everyone I dealt with was great. Phil answered my questions via email and responded very quickly. My brother even bought a car from Phil while my car was on order.I highly recommend stopping into Glanzmann Subaru and sitting down with Phil.6 Stars!! (get it, the Subaru emblem...c'mon)

Bill M

Sep 1, 2015

Overall a positive experience.David Ullman was professional and courteous.My repairs and experience today were explained and performed in a stellar fashion.Kudos to all involved , thank you !!!!!!

miked

Sep 1, 2015

My service adviser Dan Geist did an excellent job of describing everything done to my car and answered all of my questions. He knows what he is doing!

barbara501

Aug 28, 2015

my visits to glanzmann service has always be great. the service people have always been helpful.i like the tv snacks and coffee. having acess to wifi is good

SPJohnson

Aug 28, 2015

The service rep. David Ullman was very pleasant .My car was ready in a reasonable time frame.

SusieN

Aug 27, 2015

Today I took my new car to replace my tire that got a hole in it from the road I was on. I called today to schedule an appointment after work and they were able to fit me in. I was greeted by Dan Geist who I had spoken to on the phone. He listened to my experience about the tire incident. He took the info to process the car. In a short amount of time the tire was replaced. I found out I was eligible for a free tire replacement. I was thrilled and Dan also discussed about coming in for my oil change In 500. I was happy with the pleasant wonderful and prompt service I received today. It is such a pleasure to deal with the great people at glanzmann, I look forward to my oil change on my car. I left there with a smile on my face.

CJ

Aug 26, 2015

Tire went bad on a Sat. Was seen that day. Temporary repair was done while new tires were ordered. My safety & personal situation was always a concern. Appointment to put on new tires was made asap. Thank you Dan

magnolia60

Aug 21, 2015

Brought my Subaru in for oil/filter change and annual inspection. Check-in and check-out was quick and courteous. Service Advisor was informative and explained when he called what the car needed, how much it would cost, and when the car would be ready.Overall a very very satisfactory experience.

SKMeyer

Aug 14, 2015

Every employee is helpful, friendly, and knowledgable. All explanations are well communicated and clear. There is no other place I will go for service.

wlee

Aug 10, 2015

Phil was very knowledgeable, helpful and thoughtful during our car process. He provided great service and followed up with us in a timely manner! We were very satisfied with the car and service provided. I would recommend Glanzmann along with Phil to anyone looking for a new or used car.

Steelmanpa

Aug 8, 2015

Check-in was prompt. I was greeted by Dan Geist who is one of the service advisors I have come to know over the years. When the inspection and oil change was done I was notified by text and voicemail. Checkout was prompt and everything was as usual - everything done complete and to my satisfaction

gabelson

Aug 5, 2015

David was very professional. He did all the services I asked to be done to my car. He was also very courteous. I would recommend Glazmann very highly

Dawn

Jul 31, 2015

I've gone to a few Subaru dealerships, and there is usually one or two people that are very helpful. At Glanzmann, there is a team of people working to make your experience pleasant. From the valets moving the cars, to the ladies helping you check in or out, the team at Glanzmann does an exceptional job of putting the customer first. Glanzmann provides honest information, expertise, and courteousness that I wish more businesses would emulate. David Ullman is the Service Advisor for my Subee. He reminds me about important service checkpoints, and patiently answers any questions or concerns I might have about my car. Thank you!

GSH

Jul 30, 2015

Very easy process. Dropped off my car and the shuttle service took me to the office and brought me back. Couldn't have been better.

Jo1996

Jul 30, 2015

I am so happy with the service provided by Glanzmann Subaru. From the day we walked in the door looking for our fourth Subaru (having dealt with another dealer with whom we were dissatisfied) to each service visit (and they are rare since my Subaru works great), the people at Glanzmann have been courteous, helpful, honest, and informative. My visit today was a prime example. David Ullman in Service had me checked in by 7:30 a.m., answered my questions, and I was on the road before 8:30 a.m. I definitely recommend Glanzmann.

julier

Jul 29, 2015

I dropped my car off because of an indicator light and without an appointment. I got a call first thing with a solution and my car was ready before lunch. I always get the best service from Glanzmann. I purchased my car here and have my service done here. Thanks Jesse!Julie R

Happysuby

Jul 25, 2015

Jesse scheduled the appointment at our convenience. When I arrived, he greeted me by name and welcomed me with a handshake. He advised me that the morning was busy but that our inspection would be completed as quickly as possible. I relaxed and read newspaper and magazines in the waiting area. After a reasonable amount of time, Jesse came to tell me the vehicle was ready. There were no additional charges, no maintenance needed, and because of the age and low mileage of the vehicle it was exempt from the emission inspection requirement. The price for the whole service was so ridiculously low that I would be embarrassed to quote it here. I left as happy as could be.

psmiley

Jul 22, 2015

Would not go anywhere else to have my Subaru serviced. Whatever we need the work is done quickly, expertly and perfectly.After leasing a new 2015 Subaru Forester, wanted to get a rear bumper cover to protect it. $79 for the part and $33 to install it. It will give us peace of mind because we have to put Mother's wheelchair in and wanted the added protection. Great job! You want to go where "they always know your name and they're always glad you came"!!

MargieR

Jul 21, 2015

Shortly after I'd left home to drive to New England for my daughter's wedding, I ran over a piece of metal. The attendant at my local gas station told me I needed a new tire. I called Glantzmann and spoke to David Ullman. Although there were no available appointments, David understood my situation and was able to get me back on the road with a brand new tire in about an hour. My family and I are very grateful! By the way, about six months earlier, we had a very pleasant sales experience with Keith Onorata. I will have no hesitation recommending Glantzmann Subaru to all our friends!

Coll815

Jul 15, 2015

I called and Spoke to Jesse Brodman about my hatch not being able to open. He told me they were booked for the day, but if I brought the car by he would check to see if it's an easy fix. It was not, however he squeezed me in an they were able to fix it then and there. They really made my day! Thanks again Jesse, and Glanzman for your help.

Driver Evans

Jul 11, 2015

Dan Geist was helpful, respectful, and took the time to explain all of my questions thoroughly. I was comfortable dealing with him, and by extension, the whole service department. I feel comfortable knowing that I can ask any question regarding my car and that I will get a thoughtful and complete answer.

FrankPrep

Jul 8, 2015

David Ullman a great service rep! He made sure my service agreement was in force & provided a discount I inquired about! Car ready quickly with report of services performed. Great job - why I have bought/leased 9 cars there!

Lefty Bill

Jul 6, 2015

Needed an oil change and State/Emissions Inspection. Dave got me a ride to and from a medical appointment while my car was being serviced. What else can you ask for?

subaru

Jul 5, 2015

I came in to replace my headlight. Jesse in the service department was extremely professional, courteous and friendly .He was very knowledgeable and polite and a pleasure to deal with.

Mindy

Jul 2, 2015

Best Service advisor in all of the Subaru company! As long as Dan is at Glanzmann's my cars will be serviced at Glanzmann Subaru! Dan is Very knowledgable. He respects what the customer says and makes having car issues a little easier to swallow!Someone should really think about making sure Dan has. Subaru demo car to drive! Can you imagine the wonderful experience customers would have explaining issues and Dan being able to say that he has experienced first hand while driving his Subaru? It's a win- win for Subaru and Dan!!!!

Susan B

Jul 2, 2015

Still enjoying my 3rd Subaru from Glanzmann. That should tell you something. Customer service is the best. David, Dan and Allie are knowledgeable and friendly.

lynn

Jun 29, 2015

David Ullman always provides the best service. Glanzmann fixed this problem, only charging me for parts, not labor and lending me a newImpreza for 3 days. This will be my next car in the future.

215th

Jun 25, 2015

We went to Glanzmann because they had the specific model of certified pre-owned Impreza we were looking for. Our salesman, Justin Brock, was knowledgable, affable, and helpful. He made the purchase process a breeze. Neal Hood handled the paperwork which also went smoothly. Everything was clearly explained and we didn't feel pressured at all to be up-sold. All in all a great experience.

LaurenP

Jun 25, 2015

I will keep going to this place for my Subaru! Customer service is always great! I did not have an appointment, but went straight there for help with unexpected car trouble after work and Jesse Brodman in service took care of the situation very well! Much appreciated.

Maasomenos

Jun 25, 2015

After my dad got back from test-driving a Subaru at a local dealership, he came back and told me he was going to buy the car. When he told me the price he was quoted, I was in shock because it was clear that the salesperson was trying to take advantage. I did my due diligence in calling all local dealerships and it wasn't until I spoke to Laura of Glanzmann Subaru in Jenkintown, when I was able to get the bottom line and a considerate voice on the line. On top of being friendly and patient, she went out of her way to accommodate a trade-in, offer the best price, throw in a maintenance plan and stay late to finalize the sale. It is because of her professionalism and quality customer service that I will recommend Glanzmann Subaru to everyone who wants to be able to trust they are getting the best price from the get-go.

esp

Jun 24, 2015

This is a quality operation. Family feel to it. Everyone is super helpful. No complaints at all.I have ony had a good experience there. Would buy my next car there too.

stoler

Jun 24, 2015

I have been purchasing Subaru's at Glanzmann Subaru for over 20 years. I always take my cars to get them serviced at Glanzmann as well. The entire experience is excellent--from buying a car, making service appointments, obtaining a loaner, dealing with the customer service staff--who always know me and know my car, to the repair crew. I feel safe knowing my car is being serviced completely and thoroughly. Always a wonderful experience at Glanzmann.

troophaze

Jun 24, 2015

I have a 2003 Forester that has received excellent service from your mechanics. However, I would be remiss if I didn't report that I too receive excellent attention from your service department. For ten years now I have been dealing with either Dan or David who always make me feel welcome and give me the best advice.Your employees and incredible product have made me a devoted customer.Thank you!

Barb

Jun 22, 2015

I dealt with David Ullman when my car's skid light & abs light were on, & when, at times, I couldn't shift out of park. David was pleasant to deal with & friendly, & when my car was fixed--quickly, I might add, the problem being a faulty light switch--he told me that, even though my warranty had expired, there would be no charge. What more could you ask for--he was great!

BG45

Jun 19, 2015

Regular maintenance sneaked up on me but I was able to get an appointment that met my schedule. Very professional - would highly recommend them. Have been a happy customer since early 1990s; both used and new Subaru purchases; and always their service.

Scott T

Jun 19, 2015

Just popped in for an oil change and tire rotation. Very positive experience. Before I knew it Bill was back to get me in the waiting room to tell me that I was ready to roll. I'll be back for my next oil change in 5,000 miles.

RAY44

Jun 18, 2015

Ive been going to Glanzmann Subaru for years I new them when they were on north 2snd street in phila. Both me & my wife have a Subaru . I bought my car fr. another dealer .I tried there service & found myself going back to Glanzmann for service. They try their best to see your needs are addressed & tell you the cost before they proceed. I checked prices & found they are very competitive . I dealt with Dan Geist & he helps you find a solution as if it was his problem. I tell people about where I go for service but I think they can,t believe it.

DAT

Jun 16, 2015

My appointment was handled on time and with courtesy. They correctly diagnosed a weird switch problem that kept my cabin light from shutting off when I closed the door and suggested a no-cost solution. The oil change that was my main reason for the appointment was done efficiently. Over time I have come to rely on the service here--not quite as cheap as my local gas station but totally reliable, honest, and on time. It is well worth the difference.

mert031

Jun 16, 2015

My Experience with Glanzmann Subaru was outstanding. They were courteous and considerate , Theyexplained everything clearly. I would rate them a 10. and recommend to others.

Cathy

Jun 13, 2015

Definitely a 5 star. I don't think there is another service department that goes above and beyond to satisfy their customers. My husband and I both own Subarus and we both have the utmost confidence in Glanzmann. We have dealt with Dan Geist on most of our visits and he has been professional, courteous and extremely helpful to us. I have watched other staff interact with customers and the staff have always been professional and courteous.. Everything gets explained to you. There is not enough room on this page for me to write all the accolades that their service department deserves. Because of my confidence in Glanzmann's service department, I will always own a Subaru. It took me a long time to finally feel confident with a service department. Thank you Dan and others.

JerryR

Jun 11, 2015

I rolled in at 5pm with a defective battery, and not only did Dan Geist deal with the issue immediately, he was also able to arrange all of the service AND state inspections that were scheduled for the following week. All after 5pm. It's that willingness to go above-and-beyond combined with common sense that brings me back here. Five stars.

davis718

Jun 8, 2015

My service visit was handled courteously and professionally. I was treated with respect and in a timely manner. Every thing was explained to me clearly. I was very impressed with the service department. I have been here many times and am never disappointed.

Tekeytha

Jun 4, 2015

The service department continually goes above and beyond to satisfy their customers. I really enjoy going to get my car serviced. They make life easier.

brown,lj60

Jun 2, 2015

Ever since I've owned a Glanzman Subaru my experience, in all areas of the dealership, has been extremely courteous, considerate and genuine. Glanzman Subaru has always been the epitome of what I believe an auto dealer should be.

CRS

Jun 2, 2015

Service appointment was easy to make and convenient for me.Job was done in a reasonable amount of time followed up with a multi-point vehicle inspection.This keeps me up to date on tire and brake wear with every service appointment.Service at this dealership was friendly from management and most of all from the employees.

Peter

Jun 2, 2015

Always consistent, efficient, friendly service that makes it a pleasure to deal with Glanzman and Dan for our 2009 Forester that gets a lot of use for both commuting and long-distance. Over 100,000 miles currently and working great thanks to the service.

wainer50

May 31, 2015

Service included State inspection and oil change. Both performed promptly and at a fair price. Service took place on Saturday morning which is very convenient.

Diane Burko

May 30, 2015

I loved the friendly service from ANGIE and the efficiency!Although I was the first customer - there at 7:15, she greeted me with a smile, was helpful and friendly. She kept in contact during the various parts of the service and handled everything with intelligence.Thank you!

julese

May 28, 2015

My wife is going on a long drive & wanted to have her 2010 Impreza checked out first since she was feeling a shimmy when braking at high speeds. Turns out her brakes were on the verge of needing service for replacement anyway. We had both front and rear brakes services & I'm glad we brought the car in. Glanzmann Subaru service department has always provided great care for my Subaru's and the staffs have always been great to deal with. I feel they have provided above and beyond care for my cars for my wife and myself. When I move for retirement next year I'll be very sad to leave their care.

laurendelfing

May 22, 2015

I was holding on to a hand-me-down 2002 Buick LeSabre, with no desire to upgrade. When my car broke down, I was thrown into the car buying world with a large amount of hesitation. My dad and I went to various dealerships where I felt I knew more than the salesman, or that the salesman was cheating me out of a decent deal. As per my grandmother's recommendation (she purchased a Subaru from Glanzmann a few weeks prior), we contacted the dealership and were put in contact with Keith. He worked diligently and along side with my dad to find the exact car that I was looking for. I was able to come in the next day, sign paperwork, and drive off the lot with the car of my dreams. Keith was personable, and made a very intimidating process relaxing. After all the paperwork was signed, he made sure that I knew how to work all of the features that were in my new car. Thank you to Glanzmann, and Keith, for pairing me with a vehicle that I am proud to drive. I highly recommend Glazmann, and especially Keith for any car purchase. Keith goes above and beyond his call of duty to make sure that you drive off that lot knowing that you made the right decision. Now that I have a new car, my biggest regret was not purchasing one sooner.Lauren Delfing2015 Subaru Crosstreck

NeilC

May 10, 2015

I have now owned 3 Subarus. Although they make a great vehicle, the main reason I keep coming back is the service. The Glanzmann Subaru service team is outstanding. Always responsive, friendly, honest, and accommodating. I couldn't recommend them more highly!

Subi

May 10, 2015

I generally do NOT compose reviews. BUT, in this case, other customers and Glanzmann Subaru staff should be aware:I am a very particular business owner who understands the value of real customer service.I would not recommend that my family do business with the Glanzmann Subaru service if it was not for Service Advisor, Mr. Dan Geist. Mr. Geist has always been friendly, genuine in his concern for the safety of my family vehicle, and honest with pricing and what services the vehicle actually needs -- every single time.I find that rare in today's busy world. Mr. Geist humbly states that it is, "just part of his job." Glanzmann is EXTREMELY lucky to have such a dedicated service specialist as Mr. Dan Geist.When I call for any issue concerning the our family Subaru, I request to speak with Mr. Geist, and from there, all else is taken care of. I know I can relax in Jenkintown, work on my computer and in a few short hours, the Subaru will be professionally prepared for the road ahead.On behalf of my family, thank you for the service you provide -- keeping us safe and happy in our family Subaru.Kind regards,-Jason Miller(2008 Subaru Forester)

lehenderPA027

May 9, 2015

Although my 2003 Forester is well out of warranty, Dan Geist, Bob Glanzmann, and their team provided outstanding customer care when the car developed an unexpected head gasket leak. The service was top-notch, and the customer experience met the very high standards I have come to expect since purchasing our Forester at Glanzmann in 2002. Thank you, Dan, Bob, and the team!!

Rooth

May 9, 2015

As usual, I was very pleased with my visit to Glanzmann Subaru. I waited for my vehicle in a pleasant waiting room filled with amenities -- wifi, coffee, reading material, great ambient temperature, etc. The service was completed in a reasonable amount of time at a reasonable rate, and everything was explained to me. No wonder I keep coming back to Glanzmann for my -- and my family's -- Subarus.

Dan

May 8, 2015

Stopped in the service department without an appointment, described my concern about rent change in the clutch operation's feel. Jesse in service and the technician listened and made the check quickly and promptly; then were able to inform as to what i was experiencing. All explanations were practical and to my general satisfaction.I thank the Glanzmann team for the prompt service as I will be using the car extensively over the next two weeks and feel assured that the clutch is operating properly.

marcsleep

May 7, 2015

Everything is explained to me ahead of time before any work is done on my 2003 Forrester. The service is excellent. I highly recommend Glanzmann for service and for sales.

tobi

May 7, 2015

The reason my next car will be a Subaru from Glanzmann and the reason my last two cars have been Subarus is the fabulous service department at Glanzmann. They are competent, helpful, polite, knowledgable, etc etc

LonB

May 6, 2015

I recently had a few warning lights displayed on my 2014 Forrester. I called Glanzmann, although I didn't purchase the vehicle from them, and the service dept said to bring it by the next afternoon so they could take a look. Arrived at 4:30pm and within an hour, not only had they checked the warning lights, they changed out a switch that was causing it--all under warranty. Very professional group of people. Good job!

mikeone

May 5, 2015

to me customer service is every thing.they make me feel like i am part of the Subaru family, they are familiar with my car and its history and the prices are fare. i have been going there for 5 years they never disappoint.

chuck69

May 4, 2015

I have been buying cars from Glanzmann and getting service from Glanzmann for about 22 years now and I still do.I think that says it all.Thanks,Chuck

subarufan

May 3, 2015

The words that I associate with Glanzmann Subaru are integrity, knowledge, politeness and friendliness. They make every effort to make bringing in my car for service as easy as possible (including providing loaner cars), are always prompt, provide honest estimates which they always honor, and are a pleasure to talk to. I have complete confidence that my car is receiving the best attention in a very congenial atmosphere at Glanzmann.

Julese

May 2, 2015

My relationship with Glanzmamm SubRu began 13 years ago when I bought my first Subaru from them. I've always been treated fairly, been kept informed of the progress on my cars & this is the best relationship I've had with a car dealer in a very long time. Although the service department staff has changed over time, some of the original staff are still there doing a great job. I would never consider taking my Subaru's to anyone else for service.

happy customer

May 1, 2015

I have worked in sales for many years and this was one of the best experiences I have had as a customer. Justin Bishop, Mark Glanzmann and Gary Segal were all polite, knowledgeable, honest and created an enjoyable experience. With customer service like this, it explains why Glanzmann has been able to succeed in such a competitive business. Other dealers may have the same cars but Glanzmann has the right people!

happysuby

May 1, 2015

My 2003 Baja needed a replacement anti-sway bar, as well as 90,000 mile interval maintenance. Dan Geist, whom we have known and trusted for more than 15 years, handled everything in the most satisfactory manner possible, which is exactly what we have experienced with Glanzmann since 1999. Dan arranged for a loaner, and took me out to the parking lot for a walk-around inspection of the loaner before I took possession of it. When the technician discovered leaking valve cover gaskets on the Baja that needed to be replaced, Dan informed me immediately that the work needed to be done, but that there would be no charge for it because of head gasket repair we had paid for in February 2014. My Baja was ready to pick up at 6:00 PM the same day I dropped it off for service, with all the 90,000 mile maintenance completed, as well as the new anti-say bar and bushings installed. Dan even made sure that, since the February 2014 head gasket repair had included flushing and replacing engine coolant, the coolant was not replaced on this visit, which was a considerable savings. Finally, I was able to receive a $110.00 discount by using a service coupon. I can't say enough good things about Glanzmann service. Whether we are helped by Dan, David, Jesse or Allie, we are always completely satisfied.

Mort

May 1, 2015

Another excellent experience with Dan Geist and Bob Glanzmann in your service department. And just listening to the way your service advisors interact with other customers is a lesson in good management. Well run service department and really nice dealership in all other respects.

PandK

May 1, 2015

Dan Geist set us up with the appointment and helped with decision about which tires to buy. We dealt with Jesse when we came in - he set up our loaner and got us through expeditiously. Great service, as always!

Philip Jones

May 1, 2015

I'm on my second used Glanzmann Subaru, and as I told Allie Connor today, I wouldn't have come back if they hadn't always provided 5-star service. I always feel I am being dealt with honestly, and never feel like I'm being gouged.

pinoy

Apr 30, 2015

Arrived ahead of scheduled appointment but but was taken care of right away and did not spend that much time waiting before they finished my oik change.

Subaru Judy

Apr 29, 2015

Dan worked around my timeline and gave my auto excellent service. I was grateful to have my repair re-scheduled. Also, the pricing was reasonable.

reliassen

Apr 28, 2015

The service team kept me informed of all necessary work my vehicle required. They struck me as knowledgeable and professional and were able to have my car back after only a couple days.

Jenn S

Apr 27, 2015

Everyone is always soo accommodating and friendly. The customer service at Glanzmann is outstanding!! I have the option to go to another service facility, but I choose to stay at Glanzmann because I always have a good experience.

mark

Apr 27, 2015

this was my first service call at this dealership, I was able to make it online, and confirm it. the apt was on time, the wait was minimal, service was great and courteous.

Dawn D

Apr 25, 2015

We were in the area from out of town when our Outback broke down. Jesse and the rest of his staff were able to find the problem after a few hours wait. The part wasn't in stock, but they had it delivered the next day and it was installed within a few hours of it's arrival. We were given a loaner car, which was necessary given the circumstances.

martin

Apr 20, 2015

I brought my car in for a state inspection and an oil change today. Having referred a customer who bought a 2015 Legacy in March I was given a complimentary oil change and tire rotation which was great. However, better than that was hanging out in the showroom with my salesperson Mark Hughes. He eagerly came down to the service dept. so I could show him my custom Daytime Running Lights from China and my Japanese License Plate and Plate Holder that I bought on e bay. The time really goes fast when Mark and I talk cars and about all the latest and greatest gadgets on the new models. I also have enjoyed sharing my experiences with the sales and service department on my positive experience with the Eyesight, Hill Descent Control (X Mode) and the overall utility and safety of my 2014 Forester XT. My story about how Eyesight saved me from a rear end collision is becoming legendary! I enjoyed talking with the tech and service writer so that I was up to speed on how much tread was left on my tires and how much padding was left on my brakes. Having downed some chips and coffee I was ready to hit the road. With and safe and sound car I will be back when my car is debut with Subaru reliability that may not be for a while!

Skirk10

Apr 20, 2015

Extremely friendly and excellent service. I love the convenience of scheduling my service appointments online. Dan answered all my questions, was polite and I would recommend him to any of my friends or family. I was a bit nervous switching to a Subaru after having a Volkswagen all my life. I've had my crosstrek for a year now, and I couldn't imagine my life without it.

BudStew

Apr 18, 2015

I love interacting with the wonderful staff at Glanzmann Subaru. In particular, Jesse Brodman was been wonderful. He is the consummate professional and shows that he truly really cares for his customers.

EllenM

Apr 18, 2015

Worked with Andrew Casey to buy a 2015 Forester. He was honest, informative and made the overall experience easy and enjoyable. The rest of team I communicated with were great as well.

LENP

Apr 18, 2015

Dave was quick to welcome me & determine all that needed to be done this time around. He worked with my coupons to maximize my savings &, as a senior citizen on a fixed income, that is very important to me. Told me the work would take about 2 hours & that's exactly how long I waited in the comfortable waiting area. Time passed quickly as I enjoyed the complementary snacks, water, TV & newspaper.

Mike

Apr 18, 2015

This dealership helped me out when I needed it most. The staff has always been friendly & professional to me & my family for generations. I am glad to do business with such a fine staff.

momrita

Apr 18, 2015

Worked with Andrew Casey, and Mark Hughes, for the purchase of a 2015 Outback. Very professional to work with, and helpful. Wonderful experience , will not hesitate to use them on my next Subarau

subaru carguy

Apr 18, 2015

I have been coming to this dealership for over 25 years and have purchased a number of Subaru vehicles. My wife and I have always been treated in an extremely courteous and friendly manner. The service people that we have dealt with have always been very helpful in addressing our needs. I will continue to use this dealership.

123ssa

Apr 17, 2015

Kind Helpful and Professional Staff. I have bought three Subaru from here and always have Service and Inspection done here. Mr. Dan Geist extremely friendly honest and helpful. This place provide pice of mind both for service needs and future shopping. I recommend to any one without any reservations.

Dubbie

Apr 17, 2015

I have been shopping for a new Subaru and found this dealer to be very helpful. Everything I read about Subaru confirms this is the car for me. The Subaru brand and the Glanzmann organization is going to be the winning combination.

Laura

Apr 17, 2015

This service department is exceptional. My service advisor, Mr. Geist, went out of his way to accomodate during my recent visit. I love this dealership from sales to service!!!

OUTBACK

Apr 16, 2015

At the end of service visit, Dan thoroughly reviewed with me items that were addressed.He alleviated my concerns for long distance driving while on vacation this summer.

Ppark

Apr 16, 2015

I always get super friendly, prompt service. I had scheduling commitments and he was extremely accommodating. He was very honest with my service needs as well.

jhaupt47

Apr 15, 2015

Received prompt, courteous service on today's visit for an oil change and State Inspection. Service Agent, Dan Geist, patiently answered my questions regarding a 'Brake-Lining Recall'. My service visit experience was overall, pleasant and expedient.

Barry789

Apr 14, 2015

I was referred to Glanzmann by a friend who has owned a few Subarus and went through them for purchase and service. My sales consultant was first-rate. She explained everything about the car I was considering before and during the test drive. She also explained the symmetrical all-wheel drive and what makes them unique and reliable. I was considering many different choices in this class of vehicle and her knowledge and enthusiasm made the Forester the top contender. The real kicker was when she popped the hood and started to show me the engine. I have never had a salesperson come close to knowing their cars as well as Nina. She was very patient with explaining how use of the vehicle when I purchased it. This was extremely helpful as the the car I had just traded in had no real features to speak of. My experience was top-rate as was the price. I would recommend Glanzmann to anyone and I look forward to as pleasant of a service experience as well. I am writing this a week after purchase and can tell you that I am very happy with the performance of the Subaru Forester. It gets great mileage and fits my needs for space and safety features.

decemberdav

Apr 14, 2015

I have never been disappointed in anything pertaining to Subaru, ever, including the display at the Flower Show. The car quality, service, and reliability is unsurpassed. My next car will be a Subaru. However, in the meantime I still have my 12 year old Forester. So I took my car in for a routine inspection and a lot of other things (at least 7 items were on my list). Lo and behold, they gave me a 2015 Legacy loner. I work in Chester County and it was a beautiful day, indeed. What a car. To top everything off, my bill was much, much lower than I anticipated. I could not believe it! By the time I got home I felt like I had won the lottery. Seriously. I will always go back to Glanzmann, even if it's something minor. They won me over completely. Outstanding service at a great price! You can't beat that. I would recommend them every time. For me it's all about trust. They definitely know what they are doing. Keep up the good work.

gypsywoman

Apr 14, 2015

I have been a Glanzman customer for over 25 years and my last service visit exceeded all expectations.Dan & Dave are great to deal with.

timmym234

Apr 9, 2015

I took my subaru in for work on the transmission.great customer service.physically showed me every problem they found,helped me understand the problems.Good work and comfortable waiting area.

hobbini

Apr 8, 2015

Dan Geist greeted me as soon as I walked in and knew what I was bringing my car to be serviced for prior to me sitting down. The customer service was excellent and Glanzmann provided a loaner at no cost. I had an additional concern that was addressed and the part was ordered and will be installed at no charge. I have been doing business with Glanzmann for years and will continue to do so.

Julese

Apr 8, 2015

I've serviced my 2 Subaru's at Glanzmann since they were purchased & the service crew has always treated me well. They have gone above & beyond to provide me with quality care for my cars. They are friendly & warm & I consider them friends more than just service advisors. They truly are the face of Glanzmann Subaru.

cars2015

Apr 6, 2015

My my only negative comment, is I wish Glanzmann Subaru was closer to our home. It is so good it is worth every mile.Thanks for all your great service.

tonyN

Apr 4, 2015

I have been using this service center for almost 6 years. The advice is useful and honest with regard to servicing the vehicles. I expect to continue using this location for many years to come.

SKMeyer

Apr 3, 2015

I am always well taken care of. I know I can trust their advice and understand all explanations. I leave with a car in better condition than at drop off and know I can rely on its it's safety. Glanzman somehow always fits in emergencies as well as scheduled maintenance procedures. I wish all service industries everywhere were like Glanzman.

WRXMD

Apr 3, 2015

Experience with Glantzmann has been exceptional from buying to my first oil change. Sales and service are the best. WRX is no slouch, either. Vince Hendri guided me through sales and Jesse Brodman made my first service visit a pleasure.

specialK

Apr 2, 2015

great dealership, I would definitely purchase another vehicle from them! The service employees were very helpful in solving the problems with my outback, great job!!!!

Meg

Apr 1, 2015

We just bought our 3rd Subaru from Glanzmann today and I had the oil changed on an older car today. The service department is great. I'd even call them the golden retriever of Subaru dealerships. :)

rugg492

Apr 1, 2015

My car was serviced in a competent and timely manner. Dave was very helpful in explaining the service needed, and eventually what service was provided along with a report card of the car's readiness for the road. Dan Ruggieri

Steph

Mar 31, 2015

I don't write many Yelp reviews... ever, but after the experience I had this past week at Glanzman Subaru in Jenkintown, I had to jump on here! I couldn't say enough about what a wonderful experience it was getting my first new car with the folks at Glanzmann! I got the exact car I wanted at a price that I'm thrilled with. My boyfriend and I came in with a tricky trade-in situation, and everyone from the service team to Jim Glanzmann himself were exceptional in assisting us. Yesterday I drove off in new car and I couldn't be happier with my 2015 Impreza Sport Premium and the overall experience I had at this dealership! John (our sales consultant), Rob (the sales manager), and Neal (our business manager) took the time to work with us even after the store had closed to make sure I was completely happy and comfortable with everything. I truly believe you can't beat Glanzmann for quality and customer service. I will be a lifer at Glanzmann Subaru for sure!

dpfeffer

Mar 29, 2015

The service on my Subaru was completed prior to the time that I requested. The service performed was reviewed with me and all aspects of the service experience was courteous, friendly, professional and knowledgeable, This is why I continue to return.

NO NAME

Mar 27, 2015

MY SUBARU WAS SERVICED QUICKLY & EFFICIENTLY ALLOWING ME TO BE ON MY WAY.AS USUAL, THE STAFF WERE COURTEOUS, FRIENDLY & HELPFUL. ALWAYS A PLEASURE DEALING WITH THE SERVICE DEPT.

RobS

Mar 27, 2015

I worked a lot with Andrew and he had to go above and beyond just the sale of the car. I had to register my lease out-of-state and it turned out that I needed to co-sign with a parent that lives in another state. The paperwork back and forth took some time, but Glanzmann was efficient and overnighted things whenever possible. Andrew is low key, not pushy, understanding, reasonable, honest, genuine, and knows his stuff. I have never dealt with a car salesperson that answers emails so quickly, even if just to say that he is working on a response. He and the rest of the team eased my mind and made what is usually a stressful and big decision one that I walked away feeling was a fair deal. Even after the sale Andrew is helping me to make sure everything is all set registering the car out of state and helping me with the DMV. Highly recommended!

rusty3559

Mar 25, 2015

As usual I had a quick visit, courteous and friendly. Also very comfortable lounge with free snacks. My inspection was complete in less than 90 minutes! Thanks David!

Angie's mom

Mar 24, 2015

First let me start by saying we spent a couple of weeks looking at many different types of cars and Glanzmann Subaru was actually our first stop and by far the best experience. Every other dealership we looked at seemed like they were desperate to sell us a car and to top it off they did not seem very excited about what they were selling.Throughout the 3 weeks we were looking for cars Justin stayed in touch and answered many questions. When we finally came back with he whole family and got to drive the cars again Justin really took the time to explain every detail on why the Subaru is such a great product and made us all feel very comfortable. Justin was very genuine and really cared about finding the right Subaru for us. Its very refreshing to find a salesperson like this. We look forward to sending all of our friends and family to Glanzmann Subaru! Thank you so much Justin

Jamesy

Mar 24, 2015

Had a trail hitch installed. They did a great job, fast and neat. The price was competitive and I know it was done right. Very happy.

warren0427

Mar 24, 2015

Vince Hendri was my salesman back in 2007 when I purchased our first Subaru Outback. His knowledge and friendly advice helped close the deal for my wife and I. If you don't call Vince at Glanzmann for help then you're just wasting money at another dealership!!!Best regards,Warren Leibig

gabelson

Mar 23, 2015

Glanzmann Subaru dealership offers excellent service. Their service representative, David Ullman, is a pleasure to work with, and I have never had a problem with the work they have done on my car. I would recommend Glanzmann for anyone interested in getting a Subaru

Joyce

Mar 21, 2015

Allie Connor is a professional, patient, knowledgeable Service Advisor. I went in for inspection and oil change. Turns out I was due for 90,000 service but didn't know if I could afford to do that with whatever my car was going to need to pass inspection, I feared it would need brakes. Allie gave me many breakdowns. If I did all of it at once and ala cart. With limited hours on a Saturday, I could have made her crazy and life difficult that day. She was wonderful. She explained everything in detail. What I could hold off on if I wanted to. Turns out my car didn't need anything for inspection, I could do the 90,000 service right then and there. There was a part of the 90,000 that my car didn't need, she could have still charged me and I'd never know, but she didn't and took that out of the bill. We all know some places would be shady like that. Says a lot about her and Glanzmann. I am glad I switched to them for service from where I bought my car. I will also by my next Subaru from them as I am very impressed with them since my switch. Thanks again Allie, you are a sweetheart!

Chefjrod

Mar 20, 2015

From the moment I walked in, everyone I dealt with was great. From indulging my multiple test drives to giving me a great price without asking, my experience was everything I wanted. Then I was presented my car. We looked under the hood and I noticed the engine cover was loose. It turned out to be broken and missing a piece. It was replaced with no problem, but it took my tinkering to notice. The car was sitting inside, having just been detailed. Whoever did the detail did not spend the extra few minutes needed to finish the job. There was salt spray on the hood, dirt marks on the interior, and the windows were not completely wiped, leaving streaks and dirt in the corners. I know this isn't the most important thing, but if its something you are going to do, then it should be done right. Overall, I had a great experience and would recommend anyone to buy their Subaru here.

Jane

Mar 20, 2015

Happy St Patrick Day!! While at Glanzmann Subaru Dealership for a routine maintenance/oil change service I found all the service staff that I came in contact with to exemplify the "Excellent" rating in the above categories then and in the past - working with Glanzmann staff for about 30 years. While there I had asked if Jeff Glanzmann was available and Dan Geist paged him. Jeff came down to the Service area and I introduced him to a friend of mine who is interested in leasing a canard and particularly a Subaru (she knows how much I love my Subaru and for how long I have been driving Subarus). Jeff was very professional, confident and informative whole answering all of my friends questions. Hopefully we will have a new member of the Glanzmann Subaru family!

MS

Mar 20, 2015

THIS time the tech did good work as did the body shop where the car was taken. It was back on even keel, again. Yes!

ang13112

Mar 18, 2015

Bought my Impreza there, and will continue to have Glanzman's service department take care of it as long as I live within a reasonable distance. Always able to get in for maintenance or service when needed, super friendly staff, and fast service.Thanks!

jerm6908

Mar 16, 2015

Gary told me he was good at what he does he proved that to me...Nina,Jessica,Rob were also apart of my purchase an were wonderful....Don't waste time at other dealerships...Go to this one it will be hard to beat them.

Alicia M.

Mar 15, 2015

I've leased two cars and now own my third Subaru from Glanzmann and always take the car back to be serviced here! The staff is always extra friendly and accommodating. After the appointment David went over everything they did to the car and explained to me the walk around inspection results. I will continue to keep bringing my Subaru back to Glanzmann!

Classic

Mar 14, 2015

All the folks in service have been great over the years in keeping our high mileage Subarus on the road, reliably and without unneeded repairs.

bug

Mar 11, 2015

Glanzmann was the first dealership I visited after falling in love with the new legacy at the Philadelphia auto show. I went in for a test drive to feel the new CVT, which is awesome, I was paired up with a salesperson named Mark Hughes. Mark could not have been a more professional salesman, he was able to answer all of my questions while still being funny and easy to deal with, my experience with him is something I will always appreciate. I went into the process totally uninformed having never attempted to purchase a new car before, after my test drive I began researching what to expect when buying a new car, the more I researched the more I knew I wasn't going to find a better place or staff to do business with. I was initially quoted with a great fair price for the vehicle I had my eyes on, my experience with Mark, Keith, and Rob were all wonderful. I highly recommend Glanzmann to my family, friends, and work colleagues.

hoppy

Mar 11, 2015

I needed a new inspection sticker due to glass replacement and David Ullman was kind enough to suggest 2016 inspection rather than me pay for a new 2015 sticker. He got me right in and out within 45 minutes! Excellent!

Miri

Mar 11, 2015

Dan Geist and others have always been friendly, helpful, honest and accommodating no matter how last minute my problem with my Legacy 2007 was. If there is a reason for my buying another Subaru it's that I would want to keep this wonderful service!

happyInGermantown

Mar 10, 2015

...that is, until I started going to Glanzman after buying my most recent Subaru. Friends kept telling me about their good experiences, so I thought "well, I'll give it a shot." I still find it hard to believe I'm writing a positive (a very positive) review for an auto dealer's service department, but I am. First of all, they recommend additional service when warranted, but they don't push it. If you say "no" that's that. Second, they made an effort to get me in at the last minute when the OTHER dealer I bought the car from (this was when I first got my car) said they couldn't get me in for a several days. Third, they are tremendously helpful with extended warranty matters (pursuing them for you if necessary), and also in advising me that a repair was under warranty when I was unaware. I've worked with several of their service reps, all very helpful: this last time it was Dan Geist who made the Dealer shine for me. PS they have a very nice waiting area as well, with plugs for electronic devices, and complimentary coffee and snacks.

KMac12

Mar 9, 2015

Least amount of stress I've had with a dealership service dept. They're accomodating, efficient & respectful of my time. David Ullman explains what is being done, in an understandable way & without pressure to agree to work, unless it's what you want.

rash

Mar 9, 2015

in spite of weather, the service center was open and prompt.work done quickly and reliablywaiting room comfortablesnacks welcomei look forward to returning

Shelley B

Mar 9, 2015

I had my previous Subaru serviced at Glanzmann, even though it was purchased elsewhere. Because of the excellent service and professionalism, when my lease was up, I purchased the new Subaru with Glanzmann. I cannot say enough about both the sales team and the service department. I am always treated with respect and professionalism.

robinaj

Mar 8, 2015

This dealership is outstanding all around with efficient service and courtesy all around! My 2010 Legacy is by far the best car I've owned!

Diane

Mar 7, 2015

The Glanzmann Team treats their customers with respect and professionalism. They kept me informed of the service requirements and made the transaction although complex easy.

Jackie

Mar 5, 2015

a friend recommend me to here, and i am glad to listen to him, also glad to do business with Glanzmann Subaru, bought a 2015 Legacy through Mark Hughes, and with the help of Gary/Rob, got the deal that i want, and happy to drove away the 2015 Legacy. They are friendly, excellent, and professional.

nitroman58

Mar 4, 2015

I brought my 2011 Forester in for a recall check. I inquired about another issue as well. The service department found that there was an issue which involved resealing the cam seals. The repair would be carried out under warranty. I was given a loaner vehicle and a week later, they repaired my Forester. I would certainly recommend this dealer for service.

Marlynkar

Mar 2, 2015

I only trust Glanzmann for servicing my car. I know it's done right the first time. The staff is always friendly and very knowledgeable. Great snacks too!

Lee

Mar 1, 2015

Jessica Lomax was extremely helpful and patient, as we exchanged e-mails over several weeks as she researched information on options, pricing, availability etc. on 2015 Outback's and Forester's.I chose the Outback, with the Eyesight Package. She scheduled, and later re-scheduled a meeting and Test Drive with a knowledgeable, and equally helpful, Sales associate (Mark Hughes).I had previously purchased two Subaru's from Glanzmann. The Internet Interface made this experience so much more enjoyable.

Busy mom

Feb 28, 2015

I called to see if they could check the tire pressure light. I was seen the same day and out within 30 minutes with my tire fixed and coffee.

PDF

Feb 28, 2015

We bought our Subaru Outback at Glanzmann because of its excellent reputation for honest and quality service. We have NOT been disappointed. An additional bonus was the very pleasant experience we had during the purchasing process. We highly recommend this dealership!

Jim Lee Sr

Feb 27, 2015

I took my car in for state inspection, the 30,000 mile walk around inspection , and some warranty issues. Dan Geist kept me informed on the progress of my service .I had problems with my remote starter which they had to trouble shoot, and get parts for.I was given a loaner vehicle which was clean and full of gas.I would highly recommend Glanzmann service, and the dealership !

debbie

Feb 26, 2015

Excellent service. completely happy with my car...made great choice!!!! Service done on time... all polite ... questions answered....can not find more to say except thanks!

Jamesy

Feb 26, 2015

Service technician was polite and thorough, the work was completed quickly. Everything was great, except for the sign in process, the iPad wasn't working.

Jazzylady

Feb 26, 2015

I had a 10am appointment and arrived at 9:30. Dave greeted with a smile and a warm "come on down." My car was making a noise that was difficult to explain. Right away he called Michael over to take a ride with me and to listen to the noise. Pf course the car made no noise but from my description, Michael had a idea that it was a heat sensor. Finally the car made the noise and Michael said indeed it was a heat sensor. as easy fix. We drove the car back to the shop and I was on my way out at 10:15. No one does it better. I have been going to this dealership for 10 years and will continue with them. fantastic service.

shoe713

Feb 26, 2015

I brought my car in because the left outside heated mirror was not operating correctly. A new mirror was ordered. I was told I'd be called when the part came in. The day after service, I was called, the part had arrived (1 day later!!!), and we set up an appointment for the repair and inspection, as it is due. I have always been treated with friendliness, competence, and respect. I've dealt with Frances Freezman and David Ullman in the past. They are also great to work with. I would recommend, and have recommended, this dealership to friends and family alike.

Tekeytha

Feb 26, 2015

Thank you very much for your help. Always 100% Customer Service, these guys take care of me. And if something went wrong, they were there to make sure i was totally satisfied.

Terryv

Feb 26, 2015

I had a very good experience with my Subaru yesterday I recieved quality service work and getting me back on the road quickly -Terry Vaccarino

Lin

Feb 24, 2015

Brought my Forester in for inspection and recall. Also had cabin air filter replaced. Received professional service from Allie Connor who explained the service provided/recommended in a thorough, friendly manner. When I left the service center (thanks for the water and snacks) I felt confident that the service to my car was well provided. Also, I was informed of next maintenance steps to keep it in top running condition. Thank you for a job well done.

rocoll

Feb 24, 2015

Very professional and knowledgeable, I have never been disappointed with the service I have received. They did a full walk around inspection of the vehicle and explained to me what was found and what they did, if necessary, to correct the problem.

sah

Feb 24, 2015

service was professional and effiecient, vehicle was thouroughly inspected all recommendations were explained clearly and in a manner easily understood.Car was ready when promised.highly recommend this dealership.

awechter

Feb 23, 2015

Went in for a safety recall and they checked other concerns I had as well. They were helpful and took care of everything. Comfortable waiting area.

skb

Feb 23, 2015

I can't say enough wonderful things about this dealership -- both Sales and Service! They truly never disappoint -- nothing but the highest level of professionalism and customer service!

flyer1

Feb 20, 2015

everyone has been helpful, accommodating and friendly. thank you all Especially David for the help with the coupon. I have recommended it to friends and family.

falcon

Feb 19, 2015

If all the businesses in the world operated the way Glanzmann Subaru conducts business, all of us would be so much better off. The service advisors, the mechanics, the valets, the secretatries exhibit exceptional interpersonal social skills. I have learned to trust them. If they say I need a 500 duplex ear turbine inhibitor, then that is what I need. I live almost 45 minutes from this dealership, and there are Subaru dealers closer, but I continue to get my Forrester serviced at Glanzmann. They have helped me so many times, always with a smile, and always with respect. The salesperson, Frances, who sold us our Forrester answered all our questions, (without looking them up which some other dealers had to do). Some of those questions were pretty technical. All the answers were at her fingertips.Jesse, Dan and David, service advisors, should be be noted for their above and beyond the call of duty effort they make each time my car needs servicing. I am not a big endorcer, believing that people should figure things out for themselves, but I repeatedly recommend Glanzmann Subaru to friends.

rash

Feb 19, 2015

as usual, speedy, friendly servicewill recommend sales and serviceconvenient hourscomfortable waiting area fresh coffee and snacks while we waittelevision volume low to avoid annoyance

Iller38

Feb 18, 2015

I purchased my 2003 Forrester at Glanzmann and have had it continuously service there for the past 12 years. I have always been amazed at the quality of their service. I am now looking forward to buying a new car with great anticipation.

Blue eyes

Feb 18, 2015

Excellent overall experience, scheduled and able to be fit in the same day. Listened well and understood what was needed to be done. A job well done.

liz

Feb 18, 2015

Expecting to be without my car all day I was pleasantly surprised to get a call within 2 hours saying the inspection and oil change was complete. The check in and check out was fast and efficient.

raddoc

Feb 18, 2015

Completed without a hitch. David Ullman has made service easy and as always Glanzmann has fixed everything on the first try. Can't beat the combo for repeat business in the future.

cobra

Feb 17, 2015

Courteous staff who take the time to explain what needs to be done and the expected costs. Service dept is knowledgeable - we have learned to trust their recommendations.

haineyd

Feb 16, 2015

Never disappointed when I leave. Car seems happier and healthier after every visit. Very flexible...dealer mounted tires I had shipped to the shop that I purchased elsewhere. The loaner car saves my day.

Impreza08

Feb 15, 2015

Friendly service staff. They did a great job and had me in and out quickly. All work that I have had done here has been very reasonable.

Lamia A

Feb 15, 2015

Dan Geist is really helpful and friendly, I'am more than satidfied with the service. they take care of you like no other place, if you want a saticfy place to take care of your car, this is it! excellent survice.

lzarrow

Feb 13, 2015

Dan helped me and was - as always- professional, helpful, efficient, clear, and nice! He answered all my questions with respect and clarity, and made the process really easy. Loaner car was ready, service was done promptly, email used to confirm which was really helpful. Even though I may be paying more to get serviced by the dealer, I appreciate the service and trust them

Norav

Feb 13, 2015

The service was friendly and helpful. They completed the service in a very reasonable time frame. They answered all of my questions. I was completely satisfied. I had time left over to do the errands I thought I would not get to.

rating

Feb 13, 2015

Dan Geist handled my service visit for my 1st oil change in my new Subaru Outback. He was very friendly and helpful. I did not know how to install wiper fluid for the back window wiper. He explained everything to me in detail and showed me how to access it. He also suggested that I could always drop by if I needed fluid added and he would come out and put it in for me. That was so thoughtful of him and I really appreciated that offer. I am now responsible for my own upkeep with the car (my husband always took care of this, but he recently passed). It's a great feeling to know that there are people out there who will help if you needed it. Love dealing with Glanzmann. My husband and I used them for years with our other 2 Outbacks.

rubenalonso88

Feb 13, 2015

Had me in and out of the service area in no time. Friendly service and really good folks. Will definitely be back for the second round of service.

Susancd

Feb 13, 2015

I visited the service department to pick up a second key & fob, since my used 2011 Forester car only came with one. I had been told I would have to purchase these items. When I arrived my salesman told me he had found at the fob, so I would only have to pay for the key and programming. I mentioned that the rear wiper blade didn't seem new as represented. When they completed the work, there was no charge for the key/fob/programming or the replacement wiper blade. The service desk was very friendly and the waiting room pleasant. I am very happy with the treatment I received.

Dawn

Feb 12, 2015

I recommend Glanzmann because I have confidence in the service that they provide.My latest visit was great. Allie handled all my questions with ease. She was able to get me in and out without delay. Go Allie!!

dbh56

Feb 11, 2015

I'm on my third Glanzmann Subaru and i wouldn't go anywhere else. When I was about to buy my third Subaru, I was out in Conshohocken and went to another dealer. There was no contest. Glanzmann was by far the superior dealer. Their customer service is terrific in all departments. I always recommend them when i know people looking for a new car. It's a winning combination Subaru and Glanzmann!

hoodj15

Feb 11, 2015

I had an issue with the exhaust in my car. The service team was able to evaluate my care the same night and it was fixed within 24 hours. This was the absolute best experience I have ever had with a service center. Everyone was really nice and helpful. Never once thought that I was being over charged or taken advantage of.

Steelmanpa

Feb 11, 2015

I have been using Glanzmann Subaru service exclusively except for a 7 month period when I was living 65 miles away. Every time its the same high quality reliable service and information. Ease of scheduling, attention to detail, prompt service by the advisors and mechanics. This time it was David Ullman, who has worked with me many times. Pricing was clear, the warranty brake line recall/recall was done at the same time as the service and I was back on my my way to work quickly and without a problem. Everyone in the department is friendly, courteous and precise in the information. Thanks again!!

adesante777

Feb 10, 2015

Long story short, I was having issues with my new WRX. I was initially greeted by Allie Conner, who was professional and friendly. She helped put together the perfect date/time to drop my car off and providing myself a loaner car. The day my car was ready to go, I was informed by Allie and needless to say I was very happy to get my car back, with all work done quick and efficiently. Anyone who is looking to service their Subaru, I would highly recommend Glanzmann Subaru's Service Center.

tgm

Feb 10, 2015

I have purchased my two Subaru's at Glanzmann and will do so again when my current one gets too many miles. The reason I stick with Glanzmann is the wonderful service department. Dan Geist is the person I work with in the service department. He is competent, and knowledgeable, and takes the extra step to be sure your experience is good. Tonight was a perfect example. I brought my car in for an oil change and mentioned that a concrete block had fallen or been dropped on my car. The roof had a huge dent and was staring to rust. I asked what to do. Next thing I knew he was calling the "detail " guys to see if they could patch it up. Sure enough they patched the roof of the car as well as the lid of the trunk!And, hey, the waiting room is clean, pleasant and they have a basket of great snacks.

etheldaylily

Feb 6, 2015

We check out Subaru's with them and they were very friendly and professional.

JulieRig

Feb 5, 2015

I purchased my car from Glanzmann Subaru five years ago and I have been SO happy with every single service experience at my dealer. I get all my service work done here because it's truly a pleasure. Even on the occasions I've stopped by for help with no appointment, the service staff always exceeds my expectations. Dan Geist is a real pleasure to work with and I can't say enough. They normally open at 7:30am but I arrived five minutes early and he was there ready to take care of customers before the opening time. That is something that is rare. Months ago after a car wash tore off my rear wiper blade Jesse and the parts department set me up with a new one. He also helped make sure I put the small plastic cover on correctly. To me it's the little things and I would recommend this dealer in a heartbeat. Plus I love my Suby!

karenr

Feb 5, 2015

David did a wonderful and professional job with my car. I had a warranty repair and there were some unexpected complications. He kept me in the loop and was always very friendly and personable. The repair took longer than any of us expected but I had a fine loaner car, so it was no problem. I recommend Glanzmann highly.

philaphyl

Feb 5, 2015

Glanzmann is as great as my (3rd) Subaru...totally professional, reliable, honest, and accommodating. Snacks, wi-fi, immaculate restroom, and free coffee made waiting pleasurable!

Glenng88

Feb 4, 2015

Worked with a great salesperson, Andrew Casey. Was very professional, answered all my questions and allowed me to make a decision with out feeling pressured.

lynn

Feb 4, 2015

Dave is professional yet friendly, very knowledgable and always gives me the best service. I always call him when I need to come in and I am a long time customer. I trust his judgement and expertise. If there is a recommended repair and I would like to postpone it, he will not pressure me to do it right away unless it is necessary.

mikeone

Feb 3, 2015

man i love this place i am always impressed with there dedication to customer service.also one of the fastest and best service departments ever with friendly service mangers that work with me even with out an appointment on many occasions. this visit i worked with Jesse Broadman he is cool as a breez this dealer ship is with out question is why i bought a Subaru. ps Bob you are the man for taking my call and fitting me in today

boo

Feb 2, 2015

Glanzmann service is great. They are always very accommodating and helpful, with scheduled appts and spur of the moment issues. i always tell people how pleased i am with your service.thank you.susan

NM

Feb 2, 2015

Went for oil change and concern about battery last week. My service advisor Dan Geist was friendly as usual and kept me informed during my wait for my car. When complete he thoroughly explained work performed. He is knowledgeable and takes a practical approach.

Fich

Feb 1, 2015

95,000 miles and still going strong, thanks to a good car (2011 Outback) and excellent service. Timely reminders, easy on-line scheduling, a warm/welcoming waiting room, and, most important, top-notch service.

deer421

Jan 31, 2015

Went in for a flat tire. The service was friendly and fast. No hassle. The service advisor found us a coupon that goes toward the total cost.

Mas0470

Jan 31, 2015

Quoted me a price for service which I agreed to,upon further review they didn't have to replace everything they originally thought. I appreciate their honesty and integrity to save me money despite my agreeing to original higher quote.

denniscmcgrath

Jan 30, 2015

My annual inspection was due, and I always take my '96 Subaru to Glanzmann for this (and any other repairs too). Arrived 9:30, out by 10:40 - wow! And there were plenty of other people getting service so it's not like they weren't busy, just getting it done right.

Harvey

Jan 29, 2015

Always pleasant and helpful. Have recommended the dealership and service department to friends. The service peoples advice has always been on target and cost acceptable.

Nancy

Jan 28, 2015

Brought my Outback in for State Inspection, an oil change and general check-up. Everything was taken care of in a most timely fashion. Everything the car needed was explained and taken care of. The staff is very accommodating, friendly and considerate.

subaru man

Jan 27, 2015

My experience at Glanzmann Subaru was excellent. I will be back to Glanzmann Subaru for my next oil change. Dan was great to work with.

dennis

Jan 25, 2015

Visited for a state inspection and oil change. Car was finished at said time and at the quoted price.Service staff explained everything that was done and what would be needed at the next visit.Spoke with and took a test drive on a new Legacy. Salesperson was well informed on the car.

sheshecatz

Jan 25, 2015

The total sales experience was better than the last time. It just keeps getting better. Concern, patience, and a commitment to please the customer is apparent at Glanzmann. I have been driving a Subaru since 1978, Dan Geist has been my service manger for my last 3 car. He is knowledgeable and a honest guy. I trust him and have a great respect for him. This is one family I don't want to leave,

Bill

Jan 24, 2015

The service team was very friendly, courteous and helpful. The lounge was clean, roomy, had snacks and television. Overall a nice, easy and quick experience.

boothk2

Jan 24, 2015

I enjoy the waiting room atmosphere due to the free snacks and beverages, TV and restroom. The service staff are helpful and explain items fully, and they are always available promptly when I am arriving for a service appointment. Always a pleasant experience.

kelvibe84

Jan 24, 2015

Advisors are usually pretty nice. Had Bruce at last appointment, and he ended giving me a better price on the services I got. Even though I had my work needed then I expected (came in for inspection, needed oil change, brakes and wipers), the price was very reasonable. Would certainly recommend to others!

lugwrench82

Jan 23, 2015

My first trip with my 2012 outback I experienced a thumping when the brakes were applied. When we got home i called and talked to Bruce in service and he set me up the following week. I met Dan, my service writer and everything from there forward was seamless. They resurfaced all four rotors to make sure they fixed the problem. They gave it a safety inspection, installed a new front tag bracket and my license plates. Before I knew it I was heading home with smooth braking. My first service experience was Perfect!! Thank-you, Steve & Pam Ludwig

carol

Jan 22, 2015

On the day I bought my certified used 2014 Outback with 4,000 miles ,that had been in the possession of the Glanzmann dealership, it had a dent in the bumper which was not there three days previously, when I test drove the car and looked it over. Glanzmann had the bumper repaired perfectly a few weeks after the purchase date and provided a nice brand new Crosstrek as a loaner. I was very pleased with the service I received. Today, I had my first oil change and was pleased that the first oil change is free. This is my second Subaru and my first Outback. It is the car I have wanted for many years. I am very happy with my purchase and believe I will continue to use Glanzmann for all my service needs. Thank you very much for the professional, friendly, care and concern that Glanzmann Subaru demonstrates... Carol Gabay

John

Jan 22, 2015

I have owned several Subarus, buying the latest one here at Glanzmann. The buying experience was a fair and pleasant one, and the service department always does a good job.

none

Jan 22, 2015

Excellent service every time. A very good verification and appreciation of the Subaru brand name. Always helpful, and always takes care of the car adjustments and repairs as required. Definitely thumbs up!

nz

Jan 21, 2015

The Glanzmann service department is friendly, courteous and professional. The waiting room has cubicles with WiFi for doing work on the internet as well as couches for watching TV, reading and just relaxing. There are free snacks, coffee and vending machines. The work is done in a timely manner and I always understood what was involved. There are loaner cars for use if my vehicle is kept overnight and valets to help park the car, carry your packages, etc.. This is my second Glanzmann Subaru and in a few years I will be planning my third purchase of a Subaru. My daughter and her family purchased a Subaru from Glanzmann on my recommendation and has been very pleased with it. Go visit Glanzmann Subaru and draw your own opinions.Nancy

ohno91

Jan 21, 2015

I've had a few issues with other dealerships in the area and it's nice to feel that my business is appreciated. I purchased my first Subaru through Glanzmann and almost 4 years later, I'm glad I did. I've never had any issues when dealing with them in the past and this most recent visit was nothing different. I highly recommend this dealership to anyone who feels that they've been cheated by others in the past. I even had Bob Glanzmann respond to an issue I had in the past and that was a nice surprise since it shows they are really listening.

Harry

Jan 20, 2015

I have bought 7 cars from Glazmann and i have no complaints, yes they are in businness to make money, But i have always been treated with respect and kindness, all the servince managers are good guys. I have worked with Dave Ultman the most always honest tries to work around my schedule. For a dealer its rare to have the relationships they have with the customers.

jlkramer03

Jan 20, 2015

I had my 2004 Forester serviced today. It was due for regular scheduled maintananced and we also addressed a few other issues as well. From the moment I walked in the door and was greeted, to the time I left, the visit was professional. The Service Advisor was friendly and helpful. My concerns were discussed and prices were also addressed.I purchased my car here and have always had it serviced here. This is the best dealership I have ever had the good fortune to deal with. I would go nowhere else.All the employees are excellent and the work performed the best. I have never had any problem at all. Special thanks to David for taking the time to explain everything to me. I also love the coupons (to save me a little more money) and the high standard of customer service and technical work performed on my car.Keep up the great work Glanzmann employees.

Leo

Jan 20, 2015

Although I didn't buy my 2010 Forester from Glanzmann, I would certainly give them first crack at buying a new Subaru, the vehicle I fell in love with almost 20 years ago. The service department is sincerely attentive and listens to the customer and follows up in detail to maintain my vehicle. The staff is friendly and courteous.

jprusz

Jan 19, 2015

On the 5th year anniversary of the purchase of my Subaru Forester I took my car in for an oil change and state inspection. My Forester needed front brakes for inspection, not bad considering they were original brakes with 64,000 miles on them.No other repairs were required and I was on my way within three hours. In physical size the dealership isn't big but in taking care of their customers their huge. The Forester was my first Subaru, it won't be my last. And Glanzmann will be the dealership I'll be buying it from.Great car and dealer.John PruszkowskiPhiladelphia,, PA

MissMoss

Jan 18, 2015

I've purchased 3 cars from here for myself as well as my daughter. I Always get my cars serviced here and I'm never disappointed. Awesome car dealer! As a woman it's very comforting to know there's a dealer I can utilize that doesn't leave me feeling like I've been taken advantage of. Ann M. Moss of Philly.

torp

Jan 18, 2015

Great service all around. I won't take my car (or buy a car) anywhere else. Dan got a lot of work done on my car in a very short amount of time - and even stayed there to make sure I could pick it up before they closed. Thank you!

dmt

Jan 17, 2015

The purchase of our 2013 Impreza was the first and only time we didn't feel hustled or tricked by a car dealership. We got a fair deal, with none of the typical BS which we experienced at other dealers.Our experience with the service dept. has also been excellent. Service is prompt, the Glanzmann service people are friendly and professional, the costs are reasonable, and available discounts that we weren't even aware of were offered. Decent wifi also.

sheshecatz

Jan 17, 2015

.Dan has been so accommodating and sensitive to my special concerns. Because I work during the week and can not take off, Dan has worked with me and given me workable options. I am not a happy camper when he is off.

em

Jan 15, 2015

(1) Price should be rated with a different scaling system. I think what I received (the value) was certainly worth the price I paid, but who wouldn't want to get great value for less money?(2) How about being entered into a monthly drawing for a free, deluxe detailing? (3) As always, Jesse, Dan and Don were a pleasure to see and interact with.Thanks, Guys.Mindy Noble

Petek

Jan 15, 2015

After hitting a hidden pothole, and having the spare "donut" tire put on by AAA, I took the car in for service the next morning (without an appointment), and Glanzmann Subaru replaced the ruined tire with a new one in under an hour. The cost was only $30 because I had the Gold Plus Extended Warranty Plan, and the tire had only 10,000 miles on it.David Ullman was very cordial, and I also found out that I was not due for an oil change for another 1000 miles.This is my second Subaru purchased at Glanzmann Subaru, and the service has always been outstanding.

rusty3559

Jan 15, 2015

I always get great service from Glanzmann Subaru! Yesterday was no exception. And Dan and Dave have always been pleasant, knowledgeable, and willing to help me out anyway they can. The technicians behind the scenes do great work too as I am very pleased at the honest work they do. Thanks Ganzmann for a great service team of people who are talented and have great personalities. So much nicer to wait in the new lounge too!

Sach18000

Jan 15, 2015

Just came in for a routine oil change; everyone was great, it me in and out and also installed my wiper blades free of charge (purchased separately).

Franc75

Jan 14, 2015

I brought my 2012 Outback in for a yearly inspection. Dan Geist was very helpful and pleasant. I will be using Glanzmann Subaru for all my service needs!

JordanM15

Jan 14, 2015

All work was done on time and the price was as quoted. The person who helped me was very friendly and helpful. I would highly recommend Glanzmann

cdeelyatgmail.com

Jan 13, 2015

Just a routine oil change and minor repair. The staff was helpful & friendly. The waiting area is clean, comfortable & provides free snacks & drinks. The service is generally expensive, but that's expected when you take your car to a dealership. I've never had a quality issue, their work has always held up for me.

GreenerHope

Jan 12, 2015

Had 2004 Impreza in for service that spanned multiple days. David provided timely status updates & advice. Many thanks for loaner car which made logistical difficulties of being without my vehicle non-existent. Cannot accurately rate quality of work at this time, but hoping that service done will mean several more years of driving this Subaru without another major repair.

mweb34

Jan 7, 2015

I bought my 2010 Impreza preowned in June and realized there was something amiss with the illumination. When it came time to get an oil change I had the tech take a look at it. After my wait they determined there was a short in the wiring but couldn't locate it and I had to get to work. By the time my next oil change came, I made sure i left the car with them to find the problem. I had to have my wiring harness replaced - no charge! A few days later as the cold kicks in i realized now my heat is only blowing through my defrost vent. I take the car back at the next available appointment time, they give my a loaner which couldnt have been easier and again they were able to fix my issue at no charge. From the minute i stepped into the dealership to only look at cars and even through these repairs, they could not have been friendlier or more helpful. I have worked with Jesse, Dan, and Allie and all have been so kind and patient. Neil, my salesman, was approachable and easy going. Even the gentleman in the finance office made me feel at ease. I love this dealership and i'm sure I will continue to have good things to say.

snarth

Jan 7, 2015

Brought in my Impreza for first inspection. Easily scheduled. Staff was polite, patient, and friendly Dan is always especially accommodating. The car was ready when promised. They had a loaner for me and the valets are always johnny on the spot with the cars.

Tanvan

Jan 3, 2015

Found the staff very professional and knowledgeable . In particular our sales man Matthew Durkin was patient, friendly and very helpful. He was able to answer all our questions showing that he really knew his product. At no time did we feel pressured or rushed. We ended up buying a 2015 Outback. I will miss my BMW Z4 that we traded but my week old grandson really likes the new Subaru.

subarufan2003

Jan 2, 2015

This is my 3 rd purchase of a Subaru product at Glanzmann Subaru, and it would be my family's 4 th purchase if you count my Dad's recent purchase in 2015. The dealership is run like a family enterprise. My initial contact in 2010 was with Jeff Glanzmann who is equally polite and professional. He handed me over to Vince Hendri who is the only salesperson that I deal with. He is very patient and diligent individual. I often refer friends and relatives to Vince knowing my recommendations are a reflection of my own values of honesty, integrity, and professionalism. The sales experience is unlike what you have come to expect from car dealerships. You will definitely walk away with a superior product and superior customer experience.

adesante777

Dec 29, 2014

First off, props to Justin Bishop for being one of the most pleasant sales reps I have dealt with. Awesome dude and great service from beginning to end of the purchase of my 2015 subaru WRX. Another shout out to Gary Segal. Gary did work on my deal in the finance department, and got me to a payment that worked out perfect for my budget. If you are looking to get into a new Subaru or used vehicle, I strongly urge you to call Glanzmann Subaru. Good people, good service, and overall amazing experience.

Linda J.

Dec 29, 2014

My husband and I had our 2013 and 2015 outbacks in for an oil and filter change. Both cars were finished quickly. The service department is always professional and helpful. I have been buying cars from Glanzmann for years and have never had a better experience.

johnb

Dec 25, 2014

My overall experience at Glanzmann Subaru was excellent! I called Glanzmann while I was searching for a car for my mother. The salesman I spoke with seemed really honest, knowledgeable, and professional. My mother ended up purchasing a Honda. I was so impressed with John Stiles that I ended up buying an Outback for my wife. I live 15 minutes from a Subaru dealer, but I drove 45 minutes to Glanzmann. I would recommend this dealership if you're looking for honest sales, and staff representatives!!

saratogaphil24

Dec 19, 2014

I traveled from NY to purchased my used Subaru Outback Sedan from Glanzmann Subaru. It was worth the 2 1/2 hour drive. I did all my work with the internet representative and he was honest and straightforward about the car and its condition. When I got to the dealership I was warmly greeted and went for a test drive. The Outback Sedan was perfect just as it was described to me. We worked out a fair price and the staff took care of all the NYS DMV paperwork. They even delivered the car to New York for me. I have been a loyal Subaru owner for all most 20 years and this was one of the most pleasant Subaru buying experiences. What a great staff and experience.

mizs55

Dec 17, 2014

Courteous, professional, timely, helpful service tips/reminders, they don't try to sell you service you don't really need. In 32 years of car ownership, this is the best dealership I've experienced. Mr. David Ullman has always taken good care of car service needs. My car was rear-ended a year ago. I called and Mr. Ullman gave me the body shop connections I needed. I was pleased with the body shop service experience.

Jacqueline Tempest

Dec 7, 2014

I took my 2011 Subaru Forrester here for recall work and to check the airbags. The recall work was not needed and my airbags were fine. Jesse Brodman, the Service Advisor was cheerful and courteous. In addition to this work, he noticed that my inspection sticker was a month late and did the work, all of which was completed in about 1 hour. I told him I would be driving the car on several trips in December in excess of 1,000 miles. He told me that if I brought the car back in January for an oil check, I would get a free oil change that day. I thought this was a great deal. Everyone there was cheerful and courteous. The waiting area was very clean and had comfortable seating, snacks, coffee and tea as well as vending machines. I will always bring my car here for service.

franknelson

Nov 18, 2014

We have used this dealership since moving into the area in 1999. We have both purchased new cars from these folks and always have them serviced by them.Sales representatives are knowledgeable and courteous. Their service department is beyond compare. Easy to make service appointments with and the work is always correct the first time. Cars are ready when they say they will be and are delivered cleaner than when they arrive.

sopie77

Oct 3, 2014

We shopped around at many places before stopping by Glanzmann Subaru. Little did I know that I would be placed in the hands of MatthewmDurkin and he was fantastic! We started out looking at a few different vehicles, but chose a 2015 Legacy! There were some hiccups with my vehicle, but Matthew took care of everything without question. He went above and beyond to make sure we had the best experience we could! Roughly a month later I had a few more issues and immediately spoke with Mark Glanzmann and along with Matthews help they both found a way to resolve any complications the vehicle had itself. I was exceptionally pleased with everything the dealership had to offer and even though it wasn't smooth sailing for me when I left the dealership I would definitely recommend Glanzmann. Mathew was a great salesman and has continued to make sure everything is going well with my Legacy! I hope to purchase another vehicle from Matthew!!

Glenopolis

Oct 2, 2014

This is my third used car purchase from Glanzmann. I've always been treated honestly and fairly. Before I found Glanzmann I dreaded buying a car from a dealer. I always felt that I was being taken advantage of or being sold services that I didn't need. This is not the case here. My salesman, Steve Horn, was great to work with. He was friendly, knowledgeable and was able to answer any questions that I had. When the time comes, I will buy my next car from Glanzmanns.

rsat10

Sep 22, 2014

Bought a new Subaru a week ago at Glanzman and couldn't be happier with the service I got. Salesman are fantastic and very understanding. They worked hard to make me happy and complete the sale. Would recomend them to anyone looking for a new car!

Legacy Owner

Sep 12, 2014

I had a first-rate experience at Glanzmann Subaru, beginning with researching which car to buy through the ordering of a new Legacy and its delivery. The salespeople were informative and completely low-keyed, which to me are the ideal combination when buying a new car. There were certain new technologies which interested me from a safety standpoint, and both Justin and Frances ran through the details with me and assured that I got exactly what I wanted in my new car. When the car arrived, Justin patiently went over the operation of features I had not been familiar with. I could not have been more pleased with the entire experience, and I can enthusiastically recommend the Subaru brand and give the Glanzmann dealership the highest possible endorsement.

marvin.elizabeth

Jul 13, 2014

I had a pleasant buying experience, Jesse in service was very helpful when my car needed to be serviced during the warranty period and Jeff went above and beyond to assist with exceptional customer service.

jopsco

Jul 2, 2014

Had a very nice experience at Glanzmann Subaru. We had searched for an exact car before we came. The car was in stock when we arrived and Neal was an excellent sales person to be attended by. He was friendly, knowledgable and polite. The test drive was nice as well as the buying experience. The car had some interior smudges (like from a bad/rushed cleaning) and a small rust spot on the hood. We requested that the the rust spot be taken care of and they said the car would be cleaned inside and out while we were finishing the sales details. When we got in the car, in interior was smudgier than before...like a bad wipe down with residual leather protectant left on...streaky. Also, the rust spot was simply painted over...not buffed down and touched-up correctly. These were a disappointment. If we had more time to be there, I would have asked for it to be redone but we were running late. I wouldn't blame Neal for these...he looked like he was trying to do everything in his power to make us happy. The 'delivery' conditions only allows me to rate my experience as 4/5 - good not great. Neal was 5/5, though.

mechanical13

Jun 1, 2014

We had an absolutely awesome experience with Glanzmann Subaru, and would recommend them to anyone in the NY/NJ/PA area looking for a great buying experience. We worked with Mark Hughes, who provided us absolutely awesome customer service.We purchased a 2015 Forrester with the Eyesight and All Weather package (without the Navigation System), which we knew was a really difficult package combination to get. After searching all over NJ, MA and NY states for this particular model combination, we were nearly resigned to the fact that we'd have to purchase one with the Navigation system, which we realized were also in pretty limited supply. (We were unable to locate one despite after working with over 8 different dealers!). Via a stroke of luck, we decided to look in Dealerships in PA, and were delighted to see a car in-stock with the exact specifications we were looking for at Glanzmann Subaru. I reached out via the internet and was praying that the car hadn't already been sold. Mark Hughes reached out to me promptly the very next day confirming the availability of the vehicle and also followed up with a phone call. After he confirmed that the car he had was the exact specification we were looking for, (and sensing my excitement in finding the car were looking for), I wasn't expecting to get a very good price on the car. Expecting a high price, I requested Mark to send me an email quote. I was absolutely delighted when Mark quoted a price that was even lower than TruCar (which we feel is a really fair price for a car). The price was below MSRP, below invoice, and an absolutely fair price. The price was so far, the experience so phenomenal and hassle free that I did not even negotiate! I placed a deposit right away, and send in our financing paperwork via email.On the day of the delivery, the process was equally hassle free. We spent a total of 1 hour at the dealership, and drove away with our brand new Subaru Forrester.We would highly recommend this dealership, and would also highly recommend Mark Hughes. We have bought multiple cars and can attest to the fact that this was the most hassle free and FAIR car buying experience ever. If you're looking for a Subaru - Glanzmann is the place to go!

MMR99

May 16, 2014

I worked with Glanzmann Subaru (Laura, Michael, and Mark) for at least three of our Subarus. Prior to visiting Glanzmann, I contacted and visited four other Subaru dealerships, as well as three Toyota, two Mazda, and two Ford dealerships. Glanzmann was EXCEPTIONAL in every respect: HONESTY, no-hassle pricing, maximum trade-in value, expert financing, and GENUINE CUSTOMER CARE. Laura, Michael, and Mark are simply GREAT PEOPLE who remove the stress associated with car-buying. Owners Jeff and Mark Glanzmann even contacted us during the process to ensure we were receiving superior service. Do not take my word for it, though; please call or visit them, and see if I am being truthful. I was SO impressed with the service received that I will be sending this same review to as many websites as possible (this will be a first for us, ever). From now on, my family and I will gladly make the short trip to Glanzmann Subaru for every purchase/lease! MarkMount Laurel, NJ

JAMES

May 7, 2014

I JUST ORDERED A 15 STI FROM GLANZMANN. I WAS SHOPPING BETWEEN 4 OTHER LOCAL SUBARU DEALERS BEFORE CLOSING AT GLANZMANN. DON'T KNOW WHY I EVEN LOOKED AT ANY OTHER DEALERS BECAUSE NONE OF THEM WERE AS DETERMINED TO MAKE A DEAL. IN MY OPINION, GLANZMANN VALUES LOYALTY, ESPECIALLY REPEAT CUSTOMERS. THIS WAS APPARENT DUE TO THE MONEY SAVED OFF MSRP AND TRADE IN VALUE. THIS IS MY THIRD PURCHASE FROM GLANZMANN AND NO OTHER DEALER CAME CLOSE TO BEATING THEM. USUALLY IF YOU GET ENOUGH OFF THE MSRP... A DEALER WILL LOW BALL YOU ON TRADE IN. NOT GLANZMANN. THEY WERE VERY FAIR WITH THE FINAL PURCHASE PRICE & FAIR WITH THE TRADE IN VALUE. GLANZMANN BEATS ALL. KUDOS TO FRANCES, JESSICA, AND THE GLANZMANN FAMILY FOR MAKING IT WORK.

jaime24

Apr 7, 2014

I loved my (and/or my Dad's) old Explorer so I was pretty depressed when it became time to replace it. I've heard horror stories from my friends about their car buying experiences so I wasn't excited at all since this was going to be my first time car shopping. I found a car I liked online at Glanzman Subaru and I drove and there and met Matt Durkin. I couldn't have asked for a nicer salesman. Matt made my first time car buying experience memorable. He was fast to return my calls, answered all my questions, never pressured me, and anything I needed, he took care of. He was a complete gentleman. Since I purchased my car on Valentine's Day, he even left me a rose on the steering wheel! I also have to compliment the service department. The moonroof needed to be worked on on my car so they gave me a beautiful complementary car while they worked on my car which was really fast and they kept me informed on everything. Everyone in the service department that I met or spoke with over the phone was extremely friendly and attentive. I'll definitely be using them for any service work that needs to be done in the future.I love my blue 2005 Subaru Forester. It's the perfect car to replace my old Explorer and someday when it comes time to replace the Forester, I'll definitely come back to Glanzman Subaru and have Matt help find me another Forester. And if anyone I know needs a car, I'll be sure to direct them over to Matt at Glanzman. :)

Julese

Mar 27, 2014

It's hard to know where to begin. We've purchased 2 Subaru's from this dealer and they have been fantastic to work with. And the service department guys have been great as well. They've treated us with kid gloves and provided service repair on a level I never experienced or expected.

flashman19169

Mar 24, 2014

Have been doing business with glanzman for 18 years,both buying and servicing 5 subarus.Have found them both personable and fair in price.Many times they went even further by fitting me in for service when going out of town.David in service is a gem and very knowledgable.Bob glanzman (service manager) is great .Looking forward to a long lasting relationship.Thank you all for being you Themedmankenatcomcast.net

Cleopatra2

Mar 1, 2014

Dan and his co-workers are always pleasant,always welcoming and always efficient when addressing my issues. When I can, I wait. The waiting area is both clean and pleasant. When I'm unable to wait, a complementary vehicle is provided for my use. The technicians go over my vehicle thoroughly to locate/repair any problems. I have and will continue to take my vehicle to that location for service.

gjforan

Feb 21, 2014

Came in for a headlight replacement, although it was passed the warranty, they replaced it at N/C.I also told them that I has a problem with the wiper blade. I paid for the replacement blades,& someone in parts came over to service & put them on for me, (it was raining)while I was waiting in their comfy waiting room. I was quite pleased with the accommodations & service.

timmah3515

Feb 21, 2014

Just purchased new 2014 impreza sport. I did some shopping around and they gave me the best deal on my trade. The sales team worked as a team so I got great service every time we visited the dealer. I would highly recommend buying from Glanzman because I felt they wanted my business more then the other dealers. I will start and finish with them on my next Subaru's purchase.

jwellers

Dec 3, 2013

Service was done completely and satisfactorily. My waiting time for the car was minimal. Everyone is courteous and helpful. I've been dealing with Glanzmann Subaru since 1986. I trust them to do service and repairs correctly and to charge me fairly. Even when my cars were not purchased from Glanzmann, I have come to them for service. I live about 25 miles from Glanzmann, and there are at least three Subaru dealers much closer, yet I still travel to Glanzmann. That represents my confidence in them.

ZachStein

Nov 4, 2013

The sales team at Glanzmann is great. They don't pressure you into buying a car you don't want, and respect your decision making process. I appreciate the fact that my salesman had the paperwork all ready for me when I picked up the car and didn't waste my time at pickup time (which I've had happen at other dealerships before).

jenn

Nov 3, 2013

Best cat buying experience I every had. Even though I pretty much knew what I was looking for, very relaxed atmosphere, no pressure. Above and beyond what they needed to do to get me in the car the same day. Would recommended this dealer to anyone.

buffalo010

Oct 29, 2013

I was browsing around the internet and came upon glanzmann subarus while looking for a used car. The 06 subaru impreza i bought was traded in just recently. I went to the next day asked about the car and took it out for a test drive and pretty much just loved it from thr start. My sales person neal was very polite and humorous throughout the whole ordeal. They treated me, a first time buyer of any car of sorts with great r3spect, and i appreciated it. I will definitly continue to come to them in the future for my next purchase

jorgevaz

Oct 16, 2013

I had an overall good experience buying my first car (2006 Honda Civic) from Neal Hood at Glanzmann Subaru. I wished that I could've had my car right away instead of waiting 3 days but I understood the reasons why it took that long. I guess I was too desperate to get my own car since I was tired of relying on public transportation. But what I need to point out is how good Neal treated me during this whole process. He was very friendly and it seemed like he genuinly wanted to get the best deal for me. Just so you can get an idea; the first day I walked in, it was pouring rain, it was getting late, didn't walked out with the car and I would've had to wait for the bus under the rain if it wasn't for Neal that offer to give me a ride. So in conclusion, if you find yourself looking for a car at Glanzmann Subaru, you should ask for Neal. I'm not saying he will offer everyone a ride if a deal is not done once you come in but, since he saw that we live close by, he took the iniciative and offered and for that I was very grateful

mambu

Oct 15, 2013

They always address my 10 yr old car's needs, get it fixed when stated, come in with an accurate quote, and they are pleasant. Plus I have not had to return with any repeat "fixed" issues.

moreinfo3

Oct 15, 2013

# 1 they listened to me and made me feel that they were truly interested in my concerns as the customer. Never did I feel rushed, or ignored by the service personnel. As a new customer, I was also welcome by the service manager, who also wanted to personally hear my service concerns about car.# 2 I was kept informed as to the progress of my car's repairs.# 3 I was given a free loaner of a brand new Subaru to drive while my car was being serviced.My previous dealership's (Kennedy Subaru) service department was lacking on all three of the above items listed!

mahejodr

Oct 14, 2013

The parts department called when my part was delivered and the service department called when the part came in. the service department scheduled my appointment for a time convenient for me. This is my second Subaru I purchased from Glanzmann and for over ten years I have taken my car to the Glanzmann service department for all service needs. I have always been treated in a professional, knowledgeable, and helpful manner by all service personnel.

jkat276

Sep 23, 2013

We had previously visited 3 other major dealerships in the Doylestown area to look at used vehicles, and arrived at Glanzmann with 2 Subarus in mind to look at. Speaking with Neal Hood on the phone, I was releived by his laid back nature, as we were exhausted by the aggressive "getting to know you" techniques by other car sales consultants. He was super helpful, he answered all of our questions up front about both vehicles. We were initially dissapointed that he wasn't flexible about the price of the car we wanted, due to their "no haggle" policy. However, he was able to arrange for some minor paint touch ups on the exterior of the vehicle, and for the interior to be detailed and deep shampooed per our request. He really went out of his way to try to make that happen asap so we could drive the vehicle home. Another dealership might have just told us "take it or leave it." But we left with a sparkling shiny clean new used car, which made us feel good about spending a little bit more than we originally planned. It also made us feel good about the company, and how they do business :-) Rob Shintaku also helped us quite a bit by negotiating an amazing interest rate to finance the vehicle and "surprised" us with a congratulatory bottle of wine (nice touch Glanzmann!) The only drawback on the whole experience would be that there were some lengthy waits for the whole process, we arrived at 9:30am and didn't leave until 4:30pm. This included 2 test drives, drawing up the sales contract, negotiating financing and filling out all the paperwork, and lastly, a fairly long wait for the paint touch-up and interior detailing. However, we were very happy with the kindness of the staff, and we were willing to wait for the work to be finished, so we were ultimately pleased to leave with keys in hand :-) Very happy with our experience with Glanzmann, would recommend them to friends and family! -Jill Walsh & Jamie Brock

Linda J.

Sep 17, 2013

Subaru is LOVE and so is Glanzmann. From their sales department to their service, honesty, integrity and professionalism is their goal. I have purchased 3 Subarus from Laura Todaro and also referred a friend. Customer satisfaction is a priority. Glanzmann is a wonderful dealership and my family and I would not go anywhere else.Linda Harrington

sosokev

Sep 11, 2013

Overall nice experience at this dealership,except the sales manger couldn't come to an agreement with the price on a used car that's probably not going to be sold because he is asking too much for it.

subarufan

Sep 9, 2013

Don't deal with Nick. I was really interested in buying a used car that they have but I was ignored after I made an offer. The car was over priced to begin with.

DMGlow

Aug 19, 2013

I've never owned or otherwise had a car before, but making a move to the country meant I had to buy one. I was daunted by the process until I came into contact with the good people at Glanzmann. Weeks before I first visited the dealership, I had a lengthy email exchange with Nick Peroni. He answered all my questions promptly and thoroughly. I was corresponding with a number of other dealerships at the time. Nick was by far the most helpful, and could write with the most clarity, which matters.When my wife and I finally got out to the dealership, we worked with Neal Hood in the sales department. He took his time and walked us through all the steps. He's not only deeply knowledgeable about the cars we were considering, he was also a lot of fun and had us cracking up. (Be sure to ask him about his pet parakeet.) He's honest. If he didn't know the answer to a question, he would say so and then find out. And he gave us a ride to the train station in his personal car, also a Subaru, during business hours, as a friendly favor. Just an all around nice, personable, professional guy. Gary, the manager who handled the final sales paperwork, was a straight-shooter, authoritative and friendly. He helped us figure out some technicalities around registering our car in PA while in the middle of a move to NY and the various bureaucratic implications. Most importantly, at no point in the car-buying process did my wife and I feel played, and we both have fine-tuned radars for xxxxxxxx. Prior to Glanzmann, we visited a dealership in suburban New York. It was a totally different experience, and not in a good way.So thanks to the good people at Glanzmann, today we own a very nice 2010 Subaru Legacy and are 100% satisfied with it.

out of state buyer

Jul 15, 2013

Wow, now I know why they have all the 5 start reviews! I bought a used car from Glanzmann a month ago and the car is great. Neal and Steve both worked with me on this one because the scheduling was a little difficult, I came in from out of state because I was having a hard time finding the exact car I wanted and Glanzmann had it. They treated me like I was buying the most expensive car on the lot! The car was freshly washed with a full tank of gas when I picked it up, and the process couldn't have gone smoother. I wish this dealership was near me - I would buy all my cars there. Definitely worth checking them out!

jack

Jun 14, 2013

We purchased a used Honda Element from Glanzmann. I contacted the dealer through cars.com and received an immediate response and enjoyed a productive series of email exchanges that verified we were interested in the vehicle. We arranged a visit to the dealer and was equally impressed by our on premise experience. The price of the Honda was very good compared to other dealers. Neal Hood, our sales rep was completely transparent that the car had been in a minor incident but had no structural damage and was completely repaired. We were also offered a very fair price for our trade in. No low balling at all. The purchasing experience was efficient and pleasant. I would definitely recommend this dealership to others.

Efram

May 26, 2013

So my search for a Subaru Legacy GT proved to be very difficult. On several occasions i scheduled test drives at other dealerships only to arrive and find the cars had been sold without informing me. Mr. Hood and I spoke over the phone and he went the extra mile to work around my schedule. Staying late so that I could drive up for a late evening test drive, he sacrificed even more of his time so I could close the deal that night. I never felt pressured or rushed. In fact Mr. Hood was up front about the car's history and its condition (which was excellent thanks to extra time put in by the dealership themselves). Anyone looking for a new or used Subaru, the Glanzmann Subaru dealer is the place to go! The whole staff I came in contact with was friendly and welcoming (even for such a late hour). This is one dealership that makes the buying experience feel like your joining a family. I will definitely be a repeat customer!

mpatrylo

May 21, 2013

Neal Hood & Linda Michael's were a pleasure to work with at this dealership.We traveled from about 2 hours away knowing that all the facts were explainedregarding the features of the 2013 Subaru Forester. Neal answered all ourspecific needs & even called us back promptly with the answers to questions that heneeded to research. He accompanied us on the test drive which further addedto our buying confidence. Once we made the decision to purchase, he helpedwith calling our insurance, etc. Finally, after Linda did her part of the endlesspaperwork, Neal spent time in the Forester helping us to set up our electroniccell connections, explaining the radio etc. We never felt rushed throughout this process. My husband & I are of the opinion that our experience at Glanzmann's was worth our driving time.We have a second request for Neal to look for another Subaru in the future.Thank you to all!Marianne & Michael PatryloJim Thorpe, Pa

bluethfrozenbananas

May 16, 2013

Neal was great. Even after we bought the car, he offered to fix some lingering issues with the car. It was a great experience. I would shop here again.

Cheribro

May 14, 2013

Neal was a pleasure to work with. He seems like a genuine guy who really wants his customers to be happy. He spent a lot of time with me and didn't push a particular outcome, but helped me get what I wanted. Linda was also very helpful in terms of financing. She was quick, efficient, and flexible. The whole experience was very positive. And I love my new Subaru.

KAC20

May 13, 2013

We were looking online for a used MINI Cooper, and after reading online reviews for the several different dealers we were considering, we ended up deciding to drive 4.5 hours from our home to purchase one at Glanzmann Subaru. It was well worth the drive. Neal Hood took us through the test drive, trade-in, and purchase of the new car with terrific customer service. He was friendly, knowledgeable, professional, and even recommended a great place for us to eat while our paperwork was being completed. We were very pleased with the price of the car we bought, and mostly satisfied with what they offered us for our trade-in. It was a low-pressure environment, and we appreciated that they worked with us to arrive at a monthly payment that was close to what we wanted. Overall, it was a great car-buying experience, and I would recommend Glanzmann Subaru to anyone looking to purchase a new or used car. The bottle of wine (with the Glanzmann Subaru label) we were given at the end of the transaction was just one more example of their fine customer service.

Mdulin87

May 1, 2013

I have only had my Subaru for 2 weeks but I love it. I think it may be one of those people who will now always own a Subaru. Our saleswomen Frances was so knowledgeable and not once did she pressure us or play any games that some dealership play. I would highly recommend this dealership and Frances too!! I hope that there service department when I need it, will be a good experience also, then I will surely always own a Subaru !! Thank you Glanzmann!Marie Dulin

johnjbeaver

Apr 25, 2013

This is the second Subaru we have purchased from Glanzmann. They are a quality dealership that keeps their customers needs as priority one. I worked with Fran on this deal and it was a breeze. I told her the car I wanted, how much I wanted to put down and what I wanted the payment to be. 10 minutes later she was back with the correct numbers. Not $20.00 more or even $5.00 more. The exact number of where I wanted to be on the payment. The finance mananger Greg was just as nice. He did explain all the extra's we could purchase but did not pressure us at all when we declined. Start to finish, 2 hours and 15 minutes to drive away in a new Subaru Legacy Sport!! And a nice bottle of wine for later that evening was a nice touch too. Our 2011 Impreza lease will end next year and we will be headed back to Glanzmann to pick out a Crosstrek for my wife!!

Franciscollins

Mar 19, 2013

Nick Peroni and Laura Todaro are a swell team!Suz and I bought the car.... White 2014 Forester Limited... Being Phillies fans we will call it Richie "Whitey" Ashburn.This was our first Eprice experience with Glanzmann. We passed over other Subaru dealers that didn't keep accurate online inventories. Glanzmann's "e price", prompt response, excellent sales experience were appreciated. The deal was fair, friendly and fast...

Martin Duggan

Jan 28, 2013

I purchased a used 2011 Hyundai Genesis trade-in late January. Neal Hood my salesman was professional and made the "No Pressure" buying experience a pleasure. The Sales manager addressed the few issues I had with the vehicle. Gary Segal in the finance department worked with me to get a competitive loan rate. Thank you both.

naum.chayer

Dec 19, 2012

Glanzmann was the best dealership that I have ever been to. My wife and I had the pleasure of working with excellent sales consultant Steve Horn and business manager Gary Segal, when we purchase car. Service clerk David Illeman courtesy and understanding found me reacting to the day after the purchase of a used car defects. They all down to the last observations were eliminated. It was the best experience we ever had in making such a purchase.I want to thank all of them for best service and would recommend Glanzmann dealership to our friends.Naum Chayer.

JennieBergmann

Dec 15, 2012

Laura did a fantastic job of making my new car buying experience a pleasant one. From the test drive to the purchase she was incredibly friendly and positive. There was never an pressure to purchase the car there but the price and her friendliness made me want to come back to Glanzmann. I would definitely recommend Laura to family and friends in the market for a Subaru.

anthonyoppus

Nov 18, 2012

They were wonderful to do business and very professional in dealing with me as a customer. They made me feel very welcome and offered me options to help me get my car

cdestra

Nov 17, 2012

As a salesperson, Laura is a great consumer advocate...she seeks to do what's best for the customer and goes out of her way to answer all questions...I was impressed by her knowledge of the vehicle I bought, but more so with her spirit, friendliness and attitude: she made the experience pleasant, so much so, that my wife was compelled to give her a long hug before we drove off with our vehicle. A would-be buyer would be wise to ask for her...We were totally satisfied with all the people at Glanzmann: they are patient with the customer, and were professional and courteous throughout.

novacliff

Nov 16, 2012

Laura was great. When we walked into the dealership just a little over 90 minutes from closing I was planning on waiting until the end of the month to buy a vehicle. I was expecting to buy from another dealer. Laura listened to my wife as she described our needs establishing rapport. She really knew her product, gave us a fair offer (not great) for our trade in and really conveyed her interest in getting us into the right vehicle. Overall I was impressed by her knowledge, people skills and approach to closing the sale.

swillsconsult

Nov 12, 2012

We purchased a new Forester from Glanzman. Unfortunately, the car had several rattles and minor problems - and we became concerned. The mechanic at Glanzman was creative and worked hard to correct every problem, but new ones would appear. it became clear that this particular car was going to be a problem. We have owned several Foresters, and I still have faith in the manufacturer. It was just one of those exceptions.When I expressed my concerns, the sales manager (Jeff Glanzmann)stepped up. My satisfaction was his goal. He told me to call Subaru to see how we could go ahead with a trade for a different car. Subaru explained that, since my complaints were not safety issues, they couldn't help. I told Jeff and he said he would call them. Within the hour I heard from Jeff that Subaru would kick-in to help me trade to a different new car. I made the switch and am now driving the quality car that I expect from Subaru.It's when there is a problem that a dealer shows its character. Glanzmann Subaru came to bat for me and helped resolve this problem.

SubaruImpreza

Oct 10, 2012

Mark showed me some great cars that were in my budget and i test drove a 2009 Impreza and bought the car. Mark also got me a great deal on my trade-in. I couldn't be happier!

queencolleen2u

Oct 3, 2012

We are very pleased with the attention given by our salesman - Andrew Casey and the overall experience. I am thrilled with my Outback and am recommending it to everyone!

Player 06

Sep 3, 2012

My experience as always was great. Steve Horn the salesperson was prepared, had vehicle ready when promised and my appointment to purchase the vehicle in finance was on time and quick and easy. This was my third pre owned purchase from Glanzmann and will not be my last I'm sure

lmcooper12

Aug 14, 2012

I was a first time car buyer and I came alone. All the makings for disater. However, my experience was quite the opposite. I had a very pleasant and informative visit to the Glanzmann dealership. All the people we very friendly. Laura with whom I dealt with was extremely knowledgable and warm and friendly. This made all the difference in the world for me. Considering I walked out of a different Subaru dealership that seem unfriendly and pushy. Buying a car is a major investment for me and Laura helped me to do it ease and feel confortable about the choice I made. I would recommend Glanzmann and Laura to anyone looking to purchase a new car. And the fact that Laura and I have the same first name didn't hurt either.Laura Cooper

Linda J.

Aug 13, 2012

I love this dealership. This is the 2nd Subaru Outback that I have purchased in the past few months and would not go anywhere else.Laura Todaro, salesperson, sold me both cars and comes highly recommended. Her knowledge and expertise makes the entire process so pleasant. She aims to please and always has your best interest at heart. Laura is patient, professional and will strive to answer any questions or address concerns. I will continue to do business with her in the future and make referrals to friends and family. She is absolutely one of the best! Thank you, Laura.I cannot say enough about Gary Segal who finalized our deal on delivery day. He explains every detail, is patient and a pleasure to deal with. He is appreciative of the business and makes the customer feel so comfortable. He takes his time and is very thorough.Glanzmann Subaru is Number 1!Linda H.

kmcshea

Aug 3, 2012

Staff was knowledgable and not pushy - they let the cars sell themselves. Sales staff worked well together as a team. We financed through the dealership and that process was fair and easy. The dealership is clean and comfortable. All of the employees we encountered were friendly. The gift that came with the car was a nice touch and made the experience extra special.

StevenLJohnson

Jul 27, 2012

Wanted to buy a 2013 Outback and from looking online found that Glanzmann had the largest inventory in town. I was a little bit disappointed when I got there to find out how small the Subaru sales office is, but that turned out not to be an issue--it really did take only 5 minutes to bring the car we wanted to test drive over from another lot.We bought a new car during our (only) visit and it was a smooth and efficient process. Everyone we dealt with was knowledgeable and it was as comfortable a process as new car buying can be.I definitely recommend Glanzmann Subaru for anyone interesting in a Subaru.Also, we're quite happy with the car, too!

smashyk83

Jul 23, 2012

A few weeks ago, I met with Laura and test drove a Subaru Outback (both the 2012 and 2013 models.) Laura was very friendly and professional, and not overly "sales-y". She was very patient and answered all of my questions. I fell in love with the Outback immediately, but took it upon myself to test drive some other similar vehicles. After visiting some other dealers, it became even more obvious that the Outback was the best deal AND that Laura was by far the most pleasant salesperson to work with. I went back today and bought a brand new Subaru from Laura. The whole process there was very painless -- she helped me get the exact package I wanted very quickly. I would definitely recommend Glanzmann Subaru, and Laura specifically, to anyone in the market for a new car!

mtairyangel

Jul 16, 2012

The salesperson was patient with me and answered all of my questions. At no point in time did I feel pressured into making a purchase/lease which I very much appreciated.

romanod

Jul 10, 2012

The experience was great. This is our second Subaru and I am happy that Glanzmann is keeping customer service as a main priority. We had a brief challenge with the DVD players but it was rectified immediately by a sales rep coming to our house to guide us through the process. I would certainly return in the future.

inna9930

Jul 9, 2012

The inventory of this dealership was great and I found the model with the options I was looking for.The internet manager (Nancy Fitzmartin) gave me a very good price and after that the process was very easy. We had a test drive and then everything was done via phone, so we came to sign papers and pick up our car.

Marnisue

Jul 9, 2012

Laura adroitly handled this sale with incredible patience and flexibility. She does not use pressure or any aversive technique, which contributes to ber success. I feel like she really wanted me to have the best value. I will refer her to everyone!

Al.Shaw

May 17, 2012

Going to Glanzmann was a great experience! Andrew was very attentive, answered all our questions. It was nice to see a family business running so efficiently. Everyone was very friendly and knowledgeable from the front desk,internet department to our salesperson. We would recommend them to our friends.

dagettis

Apr 6, 2012

My experience purchasing a car at Glanzmann Subaru from Josh Landis was completely stress free and would do so again! My '12 Impreza is excellent!

depowell

Apr 5, 2012

Considered purchasing a new Subaru and went to Glanzman after getting an internet Price that I thought was resonable. My wife and I had the pleasure of working with Josh Landis. It was the best experience we ever had in making such a purchase. Josh was an excellent sales asssociate and made us feel as though we were very special. I want to thank Josh for all his help. Don Powell

Linda J.

Mar 21, 2012

I have had Subarus my whole life and have been to many dealers. Glanzmann was the BEST agency that I have ever been to. I have used them for service and have always had an excellent and honest experience.Laura Todaro, sales coordinator, was SUPERB. Not only was she pleasant, professional and attentive - she was able to put together a deal for a new car that was over the top. She satisfied us every step of the way. I highly recommend her services if you are looking for a new Subaru.Gary Segal, finished the deal and he also gets the highest ratings. Everything was presented in a clear, concise manner. He was also patient and took the tme to explain all the details.Glanzmann does not have to worry about a return customer.Thank you so much.Linda and Roger Harrington

Happy Shopper

Feb 26, 2012

Totally satisfied with my buying experience. From the great price (lowest around) on my used car that I found on line to the financing and everything in between, everyone was nice and everything ran smoothly. And as silly as it sounds a bottle the wine at the end of the sale was a very nice touch. I would shop here again!

Linneman

Feb 25, 2012

Fair pricing on both trade in and new vehicle. Sales professionals are down to earth and never use high pressure or the typical shady salesmen lingo.

jpentecost

Oct 31, 2011

My fiancee and I recently bought a used vehicle at Glanzmann. The sales process was no hassle. When we discovered a problem with the car soon after, they looked at it right away and had it fixed at another dealer (different brand) at significant cost which they covered - with no hassles. Unquestionably a stand-up organization! We will definitely buy there again.

usacsm

Oct 13, 2011

I have been a customer of Glanzmann for over 5 years now and can't say a bad thing about them. am treated so well every time I stop in to have my vehicle serviced. purchases new cars often and Glanzmann is my first choice when I am searching for a new vehicle (does not hurt that Subau's are my favorite cars!). f you want a noressureealership I highlyecommendyou give them a try.

SMS8668

Jun 4, 2011

I have been going to Glanzmann Subaru since 2002 and I have had absolutely no problems whatsoever dealing with the employees and Management. I got to know the guys in Service and Know Vince Hendri in sales. I just purchased a 2011 Tribeca and also had my brother purchase the same vehicle the same week who was really set on GMC, but after introducing him to Vince he changed his mind and went with the better car and a much better price ! My decision was not based on just a great vehicle, but knowing the people that work there really sealed the deal. I know I will get excellent service for years to come. Very accomadating and pleasure to deal with. Anyone who is looking for probably the best cars made and the safest around, look no further. Check out Glanzmann in Jenkintown, PA.

SuburbanApple

May 20, 2011

I really enjoyed working with Tom at Glanzmann. He was extremely knowledgeable about Subarus and was courteous and professional throughout our working with him. I felt very much like I was getting a good, fair deal from him -- a car salesman that I certainly feel can be trusted.The dealership itself was staffed with a friendly group of people and I was pleased with how I was treated throughout every step of the transaction. Glanzmann was the second dealership I visited in my search for a new Subaru and it was like night and day from the first one. Would certainly recommend Glanzmann to any of my friends, family, or co-workers.

BTC

May 16, 2011

I had an outstanding experience at Glanzmann Subaru. Mark was especially helpful to me in the decision-making process. He was very knowledgable about all of the different options and at no time did I ever feel pressured to make a purchase. I wish more dealerships were like Glanzmann Subaru.

mpoli

May 16, 2011

When I visited Glanzmann Subaru to look for a new car, I had a wonderful experience. I worked with Jeff Glanzmann to find a 2011 Subaru Tribeca and he was so nice to work with. Jeff listened to everything I wanted in a car, answered all my questions, and was able to find me what I wanted in my price range. Once I decided on a car, Glanzmann Subaru took care of everything. I live in New Jersey so would need to register my car in NJ. Glanzmann Subaru took care of it for me so that all I needed to do was show up, sign the paperwork and drive my new car off the lot. They even gave me a tutorial on the car and made sure I knew how to work everything before leaving. I cannot say enough good things about this dealership. I highly recommend this dealership for its excellent customer service and just overall buying experience.

pboyle

May 16, 2011

What a great Company. How many companies can you find where the name on the door matches the name of the people working inside. I worked with both Jeff and Mark Glanzmann and they were completely honest and up front about all the details of the deal. I think it says a great deal about their integrity that they put their name on every car, service tech uniform and piece of paper that comes out of their office. Great job Glanzmanns it good to see a family owned company as one of the shining pillars of our community.

Robert_ 89

Apr 25, 2011

I came into the dealership and was greated by a nice gentelman, I told him that I was interesed in looking at an Outback.My sales person showed me over to the vehicle and gave me a very good presentation of the vehicle that was on the show room floor,he also provided me with a good test drive. Came back went over the pricing and I left. ( Took a day or two to think about the purchase) I came back a day later and bought the vehicle. Everyone was pleasant and friendly and I would recommenend Glanzmann Subaru

suwil

Apr 19, 2011

This was my third used car purchase at Glanzmann. I have been very pleased with the cars I have purchased. I still have the second one after seven years. On the latest one, I felt I got a very good price right up front and the car has run like a charm. I recommend Glanzmann to everyone.

bob_loblaw

Apr 13, 2011

Went to the dealership to look at a new impreza. The salesperson was very knowledgeable about the car and very low pressure. In fact, i left (took a day to think about the purchase) and didn't get hassled about it. I came back and eventually bought at a good price and interest rate. The people are really friendly and great to deal with.

Dusky222

Nov 21, 2010

Typical "bait-n-switch" tactics. Wasted 2 hours of my time dealing with this guy. Told him my rock bottom offer, which he agreed to. I had 2 other family members with me to testify to this. Did the test drive, etc and agreed to the sale on a handshake. Well, handshake deals dont mean a thing if the person that youre dealing with has no integrity (as was the case with Ed). After filling out all the paperwork (blah, blah blah) the figure was hundreds more than we had agreed to. Like i said, we had agreed to a rock bottom price and that was how much the check was to be made out for. He not only lost the sale, but i will share my experience with anyone that asks me about it. Never again.

tim78861

Nov 17, 2010

The salesman Jody was very nice and knowledgeable. The problem is Gary, the finance manager. He completely lost the deal for me. There is no other way to say it. When I shopped around I found out he had been lying to me about not only my tier rating but the fact that I was denied the car loan. Turns out I was approved and this screwed me up at other subaru dealers in that they wanted to give me the same crappy quote that Gary tried to give me. Took alot of work for the manager at colonial to get me into my subaru outback sport. Would not recommend these guys at all.

Jeanette

Jan 19, 2008

I bought my Subaru from Glanzmann because they were by far the best Subaru dealer I dealt with. The whole staff was friendly, my saleswoman did not pressure me at all, and their price was competitive right from the start. I did not have to haggle and go back and forth with them to get a fair price. They were also fair with the value they gave me for my Ford. The whole process was fair, honest, and straight forward from start to finish. Would definitely recommend Glanzmann Subaru.

georgebenz

Jul 14, 2007

Have been taking both our Subaru's there for service 5+ years. Have generally resolved all issues. Taken us in on an emergency basis and looked at several problems with no charge several times. Rates have gotten more expensive recently.Pleasant low pressure sales staff. Did not buy my Forester there because they were unable to match a below invoice quote from a farther away dealer ($500 cheaper).