Glockner of Ashland reviews

Jackie

Nov 7, 2016

Katrina was very helpful and all the staff were nice. Especially since I had my 4 yrs old daughter with me. Katrina was nice and talked to her keeping her occupied during the paperwork process.

Joe

Nov 4, 2016

Just purchased a new Jeep Compass from Glockner of Ashland. Our salesman Ryan was very helpful, and seemed to be very knowledgeable about the Jeep brand. Our experience at the dealership was a positive one, from the price negotiations to the explanation of warranties ect.

Jon 7177

Nov 4, 2016

I really injoyed the buying experience. Really layed back and was willing to help out with any issues l and I would buy again them thanks again

Anskeens

Nov 2, 2016

Everyone was very helpful and willing to help me find the exact car I wanted. Ryan and Mike both worked for days to make sure they found the perfect car for me. I would highly recommend this dealership and I can't thank them enough for everything. I'm in love with my new Jeep!

Brandy

Nov 2, 2016

Got the Jeep we've been looking for. The staff even stayed late so I we could buy it before someone else did. Thanks Ryan!

Msgtb

Nov 2, 2016

Sales rep was very knowledgeable and didn't waste time showing us vehicles we weren't interested in. He worked hard to meet what we wanted and was very professional and courteous.

pastor

Nov 1, 2016

As I have told you before, the sales people were great esp. Ryan Evans', but I am concerned about letting the service dept. I think they need an attitude adjustment, they use bad language, they will not let you discuss a problem you might have about your car.

Carhappy

Oct 31, 2016

I found the dealership very easy to work with. They took our vehicle request and located exactly what we were looking for. The entire purchasing process was quick and stress-free and that is always appreciated. I also have to give applause to Angie Gue, our sales consultant who took the time to meet our needs. She was really interested in taking care of our issues quickly, and did so. We had a few loose ends to address and boy, she answered each with a smile. I only hope we get the same treatment with our next vehicle purchase. Knowing this, we will begin here, in our next search. Thanks!

Deb

Oct 31, 2016

My husband and I visited Glockner on 10/29/2016. We had in mind what we wanted and found exactly what we wanted at Glockner. We bought a 2014 Jeep Cherokee and love the vehicle so far. Angie, our salesperson, was very helpful and a pleasure to do business with. Angie, and the crew at Glockner, made it an easy process. Thanks!

dgdingus

Oct 31, 2016

This is the second Jeep that I've bought from this dealership. The staff is very friendly and very helpful. They will go out of their way to make sure the customer is satisfied.

dwayne777

Oct 31, 2016

I was very satisfied with the Chrysler 200 I bought Its very nice Angie was really helpful and answered any questions I had about the car. Look forward to going back

sammi

Oct 31, 2016

Glockner was a great place for us and very helpful thank you so much.They were all very nice a friendly people and we would recommend them to any one

Amanda

Oct 30, 2016

I saw the perfect toyota sienna for our family on glockner's website. I made an appointment and test drove it... the staff was very friendly and helpful. We called and made an offer on the vehicle the next morning and they held it for us because we couldn't come in to work out the details until later in the day due to a sporting event for our daughter. When we got there it was shiny and clean and ready for us. We bought it at a great price and enjoyed talking with all the staff. Our salesperson, Angie Gue, was great- very knowledgeable and friendly. She helped make our buying experience a positive one. Thanks for the great service! We love our new (used) van!

Carson

Oct 30, 2016

We loved working with Greg Stevens. He really helped us find the right vehicle for the right price. He was very knowledgeable and friendly. It was a great experience!

Whitney Gehringer

Oct 29, 2016

I went to Glockner of Ashland looking for a specific car. Mark Combs found exactly what I was looking for in the price range I was seeking. Awesome customer service and quick to respond. Glad I decided to go through Mark and Glockner.

Emily240321

Oct 29, 2016

So glad we met Greg Stevens to help with our car purchase! He was able to get us exactly what we needed right in our price range. Very knowledgeable and passionate about helping people get what they're looking for. When it's time for us to buy another car we will be sure to go with Greg! Thanks!!!

Mylinda and Stacey Jones

Oct 28, 2016

My husband and I went down just to take a quick look at a vehicle bc we were looking to trade in our van for something smaller and more payment friendly. That's when we ran into Angie. She was very helpful, honest and friendly. She even gave up her own snacks for our two little ones. Customer service is very important, especially with such a large purchase, and this was a very comfortable and even enjoyable process. We would highly recommended friend and family using Glockner for their next vehicle purchase. Go Angie!! I don't know why but it's only allowing me to give Angie Gue 4/5 stars but in reality she's 5/5!!The Jones'

Clay Wilks

Oct 26, 2016

I have been contemplating buying a vehicle for over a year because of not wanting to deal with the stress. I stopped and visited Mark Combs at Glockner and am glad I did. After test driving a few vehicles I decided on a 2014 Ram 1500. Mark was very knowledgeable of the vehicles I test drove and also if the Ram that I bought previous ownership. What I thought would be a hassle of a process ended up being very friendly and easy. I left the same day with the vehicle I picked out. I had a scotch guard applied to the vehicle and when I picked the truck up I've never been more proud of a vehicle I've owned. I highly recommend Glockner but more specifically Mark Combs. This guy is first class and even stayed past closing time to make sure I was taken care of. I'll definitely be back. Thanks.

Johnson

Oct 26, 2016

Super friendly service . Mark was great..very helpful and answered all questions and helped up out so much. We love our new car!!!

james spence

Oct 24, 2016

Bought a new ram 2500 from mark combs at Glockner . if you want a good deal go see him

Jim and Kathy

Oct 24, 2016

We had a great experience from the moment we drove on the lot of this dealership. Ryan our salesman was great. He was very informative about everything. When it come to all the paperwork Barry was great. He explained everything and was pleasant and treated us like family. Overall experience was a 5 star review. Thanks again.

mwoodall

Oct 24, 2016

This was the easiest car buying experience we have ever had. Angie Gue was very friendly and extremely helpful. We are so happy with our purchase.

zeley

Oct 24, 2016

Angie Gue introduced herself with a smile and a friendly hello. She is an outstanding example of customer service. I will send my friends to Glockner of Ashland

Steele, JD

Oct 12, 2016

I had a great experience when I purchased my 2016 1500 Ram 4wd at your dealership. From the moment that I stepped into your dealership I felt welcome. Katrina is a great salesperson and was very easy to work a deal out with. When it came time to complete the paperwork. Barry was also very nice and did a great job. I had been looking for a new truck. During this process I visited several dealerships and I must say that I was treated like a person, customer, and friend at your dealership while at others I just felt like that I was a number. I definitely would come back to Glockner of Ashland when purchasing my next vehicle and I will recommend your dealership to anyone that I know who is looking to purchase a vehicle.

Jeepgirl1977

Oct 10, 2016

I walked into this dealership looking for a jeep...first day of looking and I had a great experience! My salesman Ryan walked up to my husband and I and was very welcoming and knowledgable on exactly what I was looking for. He showed us several jeeps and was patient and not pushy at all like other salesmen! He even gave me his cell number and answers every time I text him with a question! Great guy And I love my jeep!!

Msosborne77

Oct 10, 2016

We dealt with Ryan and had an awesomely quick experience. Ryan answered any questions we had and explained everything very well, yet he was not pushy at all. Tony was Ryan's business partner, he was very quick and made us all feel very welcome and comfortable. Literally from the minute we stopped to "look" til the Time we drove the Jeep off the lot in our name was a total of about two hours!

Cincinnati Jeep Lover

Oct 7, 2016

We worked with Katrina to trade in my Jeep Wrangler for a new Sahara. She understand what I wanted and she knew our timeframe for making the purchase and getting me back to Cincinnati. She was knowledgeable, kind, friendly and professional. It was nice to work with someone who seemed like a friend and who wasn't a pushy salesperson! I'm loving my new Jeep and I appreciate all of the efforts from everyone at Glockner. I would definitely go back!

C_arm

Oct 6, 2016

I came to this lot looking for a new suv after I was in a car accident and Angie Gue was so helpful to me and my fiance. She was kind and genuinely interested in helping us get the car we really wanted. We got a great vehicle for a great price and I will definitely look here again in the future.

Drumz

Oct 4, 2016

My sales person was very friendly and accomodating. Her name was Angie Gue. After looking st several other dealerships we were able to seal the deal thanks to her.

J. Burton

Oct 2, 2016

The folks at Glockner of Ashland were very professional, personable and easy to deal with. The vehicle I wanted was somewhat difficult to locate, but they did it and the sale went forward. The Salesman Jonny Gillum was extremely helpful as was Barry and Trevor. I will definitely recommend this dealership to friends and family.

Kk

Oct 2, 2016

We are so excited to finally get my dream truck! Angie and the staff were excellent and we highly recommend Angie to everyone looking for a vehicle at glockner! Fantastic experience!

Happy Owner!

Sep 30, 2016

I found the SUV. I wanted and they made it happen.

brent1516

Sep 30, 2016

Everyone was very helpful in helping us select the best vehicle for our needs. Thanks!!!!I will definitely return to buy my next vehicle. I'm very happy Glockner is in Ashland!!!

Misty

Sep 30, 2016

This was a great car buying experience. Our salesperson was very helpful with everything. It was a quick and easy transaction. They made it easy.

Fields1942

Sep 29, 2016

I purchased my 2011 Hyundai Sonata from Greg Stevens, and the experience was very pleasant, no pressure. And I will continue to do business there. #wonderfulexperienceClara Fields Coal Grove,OH

Donna

Sep 24, 2016

This is 6th vehicle we have bought from this store and Mark Combs always takes good care of us.

abbystone

Sep 24, 2016

such an amazing dealership. such a great environment and nice people!! would totally purchase from them again! if you are thinking of purchasing from them you wont regret it. bought my first acr from here and got an awesome deal!!

Jgriffith0058

Sep 24, 2016

Our sales consultant was very professional and wanted to give us the best deal he could! We are very happy with our purchase! Go Glockner!

Richard Torlone

Sep 22, 2016

Mark was great. He drove the car I wanted to buy 30 minutes to my wife's work place so she could look at it, don't know of any other dealerships that would do that ! He also drove the car to South Point to my house to make sure it would fit in my smaller garage, it did and I bought a great car . Thanks Mark..

Amanda N Thompson

Sep 16, 2016

Very helpful and friendly willing to help you in anyway they can to get u what u need or want are willing to stay with us until u r happy

pearlie

Sep 14, 2016

I really enjoyed buying this car from my sales person Angie, I knew going in that I would be upside down. I had a SUV that was a lemon and I really needed a reliable car. Angie really did work with me.

Muncybuick

Sep 12, 2016

I would highly recommend visiting the Glockner Ashland used car dealership and see Angie Gue . She is absolutely the nicest and most helpful lady I have ever seen in a dealership.

LIz

Sep 8, 2016

We had tons of trouble with out first vehicle and we were able to trade it in for a newer model. The whole process was easy and fast! Everyone was soo nice! We Love our Renegade.

Vanessa Gibson

Sep 7, 2016

Everyone was so friendly, and wanted us to make the right purchase that suited our lifestyle. They worked with our budget and we got to take home a beautiful brand new vehicle the same day we walked in. They are fast and efficient and we will definitely be doing business with them in the future!

BigT

Aug 29, 2016

Even though the vehicle we wanted was not on the lot, Ryan found it for us and had it to us in short order. Very nice and accommodating.

Maxwell3

Aug 28, 2016

Everyone took time to make sure we got the vehicle we wanted and the process was quick and smooth. Great Experience overall and would recommend this dealership to anyone

Tammygooderham

Aug 25, 2016

Having a good salesman that is knowledgeable with all the vehicles and was very accommodating to our needs and made sure we got everything we wanted in the vehicle we were looking for. We have never owned a Jeep and Ryan Evans had all the answers to our questions and was very patient with us while we looked at numerous ones and helped us tremendously in choosing the one that met our needs. He is truly an asset to your company and I will be recommending people to see him to make their next purchases. Thanks so much Ryan for making this a good experience for us, we truly appreciate you!

TonyG

Aug 25, 2016

Both Glockner team members Ryan Evans and Tony Bramble when above and beyond to make this transaction seamless. Been buying vehicles at this dealership for 15 plus years. Highly recommend these two team members and the Glockner dealership

Rhonda89

Aug 23, 2016

I was a little on edge purchasing a new car, but Gabriel was very warm, friendly, and sincere. He put me at ease and made this a wonderful experience. I love my new car and would highly recommend the team at Glockner!

billandmendy

Aug 21, 2016

We actually stopped in to get a bottle of touchup paint for a 4 door Jeep Wrangler Rubicon we had purchased 3 months before for my wife. As I was leaving, I saw this truck that I really liked. Making a long story short, they made me a deal that I couldn't turn down. Thanks to the sales staff ,management and new owners for a great experience.

abshipley

Aug 18, 2016

Service was good. Felt a little bit rushed, but overall a good experience. Worked well with my budget. Gabe did a great job and was very personable.

Froggy4frogs

Aug 18, 2016

Every employee went above and beyond to see that I was happy with the vehicle I decided to buy. Great team work! I like to thank Ryan and Katrina for the entertainment of their witty joking around I am as well a joker with my coworkers. Thanks Mark for being kind and thoughtful and enjoyed catching up with you. Thank you everyone.

Joanie Grant

Aug 15, 2016

ryan went above and beyond for us..over all service is great. i have recommended the dealership and ryan to family and friends. will continue checking for deals here in future.

Khively

Aug 15, 2016

I had a wonderful experience buying my new charger from Glockner. Ryan was very helpful and worked with us to get the car I wanted.

Stephgmor

Aug 15, 2016

I could not have been more pleased with the service I received. Katrina helped me into my dream car and Tony took special care to make sure I understood everything before I left the lot. I am 100% happy with my purchase and the patience of Katrina and Tony.

JVanHoose

Aug 13, 2016

My husband and I were interested in purchasing a 2016 Jeep Grand Cherokee and had done quite a bit of research on Jeeps and nearby dealers. We chose Glockner to buy our Jeep from and could not be happier. Our sales agent, Gabriel Garcia, was a joy to work with. He was extremely knowledgeable about the Jeep and showed us several features that we were not even aware of. I will definitely buy from Glockner again!

pastor

Aug 13, 2016

Very helpful, pleasent experience. no pressure..Ryan was a nice and pleasant man to work with.I would and have recommended him to others.my car was nice and clean when he gave me the keys

Miller242

Aug 12, 2016

This is my fifth new car I've purchased in the last 10 years. Hands down, this has been my favorite experience. We had an idea of what we wanted, communicated our ideas to our sales rep, Katrina, and she found exactly what we were looking for! Then the manager, Mark, exceeded our expectations and made all the numbers come out to exactly where we needed to be. I will tell everyone I know to buy a car from Katrina at Glockner!!!

Traci

Aug 12, 2016

We had a outstanding customer experience. I rank Charlie Munn as one of the best sales person I have ever dealt with. Thank you very much. The Boyd family

wag905

Aug 12, 2016

This is the fifth time I have purchased a new vehicle from Glockners over the years. Katrina was the sales rep that I delt with, she was knowledgable and very friendly. Not pushy or overbearing. My wife and I was able to drive several new vehicles, this made it easy to make our choice. Mark in the finance department was very nice to deal with, he explained everything very clearly and gave us several options. I highly recomend these folks when you start looking for a vehicle, they really do make it easy.

LR0422

Aug 11, 2016

I had been looking for a van that would work for my family's needs and also be priced reasonably. I found exactly what I wanted at Glockner and with the help of Ryan, was able to secure a deal that worked for my budget. I also appreciated that Ryan was not overly pushy and didn't make me feel like he only cared about selling a car. He allowed us time to make our decision and was on hand to answer questions but didn't drive us crazy. Everyone was friendly and knowledgeable. I would definitely return and recommend this dealership to friends and family!

debch

Aug 6, 2016

Gabe talked with my wife and I about a van and answered questions openly. He steered us toward ahigh-priced model replacing the Town & Country, but took time to explain the differences and invited us to return or call if we were not successful after looking at another dealer with whom we already had agreed to an appointment.Ultimately, we bought exactly what we wanted at the competing Chrysler dealer but it was not due to Gabe. He simply did not have what we wanted and we already had promised the other dealer we would visit his business a hundred miles away. Whether or not Gabe would have given an identical amount for our trade is something we will never know. But I feel confident he would have given it every shot if given the chance and were it not for the fact that the other dealer had our exact requirements already in place.

Herdfan1

Aug 3, 2016

I went to Fannin after my previous sales lady transferred there. She was a delight to wk w/ then and now. The only negative was the time it took to do the paperwork (over 3 hrs of waiting to sign the contract ). Katrina was fantastic in assisting me with finding exactly what I wanted and getting it on the range I have her.

JHogston1987

Aug 2, 2016

Quality service and professional staff. Made car buying simple without a lot of haggling. They provided me with a good trade in and price on my new grand caravan.

Lizajane

Jul 31, 2016

Great buying experience. Tim Conley is a wealth of knowledge and went above and beyond..Thanks you so much Tim!!!!!Angie Gue was great too. Took all the time needed to work with me. Friendly, no pressure.Would send anyone in the car buying market to Glockner

ritchiefamily

Jul 29, 2016

It was our first time doing business with Glockner. We had a good experience. We felt that both Charlie and Tony took their time with us and answered all of our questions. Charlie even went above and beyond assisting us by phone on his day off from work. Tony was very patient and kind. We was great at allowing us time to consider options without feeling pressured. Overall it was a nice business transaction and we would recommend them to others.

Connie H

Jul 27, 2016

No hassle,no fuss ,deal.great advise and knowledge on van and all the accessories.verry willing to help in any and all areas expertise

Sam44

Jul 25, 2016

Warm and friendly. No pressure ! Like working with family friends. Took the time to give us all information and help we needed to purchase our car.

Amanda35

Jul 21, 2016

The staff here are so courteous and helpful. They had to search for a commercial van for my husband and they managed to find him what he was looking for within a week (no easy task). Liz (our sales rep) stayed in contact with us throughout the whole process and even helped me entertain my kiddos while we were dealing with paperwork. We couldn't have asked for anyplace any better.

Mills1234

Jul 21, 2016

Just was really helpful, gave me more then what I thought my trade in was worth and made buying my truck easy and very fast

Kierstin95

Jul 19, 2016

They made the scary experience so easy and fun! The employees were very nice and helpful. I Love my new car!! I would recommend them to anyone!

Jennymarco

Jul 18, 2016

Ryan was such a great person to work with. He knew everything about every car we asked about and was completely blown away by how patient he was with my daughter and all of her questions. Was a great dealership to purchase our car from and will use them again in the near future. Everyone was wonderful

Nickglockner

Jul 17, 2016

Ryan and the entire team at Glockner's were great. I couldn't have asked for a better experience. Ryan worked tirelessly to find just the jeep I wanted and had it ready for pickup in just a few short days. Thanks to the entire team at Glockner's for the the great experience!!!Nick

peterosefan

Jul 17, 2016

Sales waa very friendly and helpful with my new vehicle purchase. I thought there was a lot of pressure at signing to purchase extra protection I did not want, but overall would recommend.

CNESTER70

Jul 9, 2016

I have been in customer service for over twenty years, and I have to give kudos to Ryan Evans. He knew his product and friendly. Being a loyal customer (bought my last two vehicle from another dealership) when I have found someone I have had pleasant dealings with; I can honestly say I will be a returning customer. Thank you again Ryan Evans for great service!!!

Goherd

Jul 9, 2016

Sales and management worked to reconcile some differences we had on my initial visit. Staff was friendly, matched my best offer, and ultimately earned my business.

Kyledick22

Jul 9, 2016

My experience at Glockner of Ashland was very professional and friendly. Ryan Evans was the salesman and you couldn't ask for a better, more informed salesman.

Patty1837

Jul 9, 2016

I liked the fact that their was no pressure on buying a vehicle. My husband and I were just looking and our Saleman "Ryan" was very honest and friendly and made us feel like we were number one. I liked the fact that water and coffee was offered . Overall experience was great and we decided to buy after all from Ryan. Thank You!

S5ross

Jun 14, 2016

I strongly recommend this car dealership if you are looking for a vehicle. Everyone is friendly and got me exactly what I wanted and the price I wanted. They go above and beyond for consumers.

David Leadingham

Apr 10, 2016

Charlie Munn was excellent , went above and beyond ,however I'm not at all impressed with the service department.

Waterbucky

Jan 26, 2016

Excellent buying experience! The salesmam " Charlie Munn" went above and beyond to find us the perfect truck. He also worked with the the dealership in getting us in the price range that we needed to be in. Thanks again Charlie!

Rvaughn

Jan 22, 2016

Charlie Munn was,very helpful and helped us to get a good deal.

Tina Belcher

Jan 21, 2016

Great job Charles Munn.. Bought a new Chrysler 200 C ..,Mr Munn was very friendly and knowledgeable.

Missy Compton

Jan 20, 2016

Charlie Munn is excellent at customer service after the sale!! Very rare these days!!

Mitchell Fetters

Jan 18, 2016

This is the best dealer ship I have ever been to. Now it the only place I buy my stuff from. I love this dealer and everything about it.

Barry L Lyon

Jan 15, 2016

Great service good place to buy auto see Charlie Mun

Natalie K.

Nov 12, 2015

I had to get the transmission replaced in myJeep Patriot recently. It took three (3) separate trips for the service department to diagnose the problem. The new transmission had to be ordered and they didn't call me when it was in, I had to call them to set up an appointment. I dropped the Jeep off on a Monday, they called that Friday to say that they "hoped someone could look at it that afternoon." About a week later they called to say that they had received the wrong transmission and a new one would have to be ordered. It was two (2) days short of four (4) weeks that they kept my Jeep for this repair. I had the Jeep back for less than one (1) weeks before it started leaking fluid. Back to the service department the Jeep went. This time they only kept it a week and a half to replace the seals. During both extended service periods I was given a loaner car that has convinced me that I will NEVER buy a Dodge Avenger. On both occasions the loaner car was given to me with little to no gas... this last time the gas light came on before I even left their parking lot. Not knowing when they would be done with the second transmission repair I filled the loaner car up hours before they called and said they were done with my Jeep. I requested that they fill up my Jeep in return for returning their loaner car on two separate occasions with close to full tanks when they were given to me on empty. They said that they could not authorize this and did not offer anything at all to compensate me for the gas and all the extra trips that they caused throughout this ordeal. Absolutely the worst customer service I have ever received! I would not recommend this dealership to anyone.

Elmer

Oct 31, 2015

We had a great experience at superior. Drove almost 3 hours to see a Jeep Wrangler and bought it from Mark Combs. Best place to buy a jeep in my opinion.

Satisfied Santa

Oct 15, 2015

Christmas list and no ideas? Go see Kenny Moreland at Superior Chrysler in Ashland for that hard to buy for person on your list...teenager, spouse even yourself...everyone will be happy! #22

The Bomber

Oct 8, 2015

Need a vehicle ?? Come to superior Chrysler dodge and ask for Kenny Moreland...he will get you in a vehicle today. Very friendly and knowledgeable #18

C Damron

Aug 17, 2015

We drove over 2 hours looking for a vehicle and ran across this dealership. The salesman Mark was extremely nice and unlike the usual salesman not pushy at all. He helped us get everything we asked at the price we asked and he went out of his way to make us feel comfortable while we waited for the paper work to be processed. I would recommend this dealership to anyone.

Jami Layne

Aug 5, 2015

We just purchased a 2015 Jeep Renegade Latitude. Charlie Munn was so nice & helpful! He was great. He was able to locate exactly what my husband wanted & worked with us to have it brought in & taken care of on our work schedule. We appreciate it!

Vinyl_fan

Aug 5, 2015

Easily the most hassle-free and enjoyable experience I've had shopping for a vehicle in years.

Big ram

Jul 30, 2015

Mark Combs helped us pick out our new Ram truck. He was very helpful and easy to deal with. Thanks Superior. Love my truck

Jeep lover

Jul 30, 2015

We have bought 6 vehicles from this dealership in a 23 year span as we love Jeep and Dodge. We decided to lease a vehicle. Charlie Munn was so helpful, knowledgeable and patient showing us vehicles that met our wishlist. In the end, we left with a Jeep Cherokee that exceeded our wishlist. Thanks Charlie, we love the Jeep.

Jeep Man

Jul 27, 2015

He is the most helpful and knowledgeable salesman I've ever encountered. He left no question unanswered and gave me a reason to come back and get my car serviced at Superior!

James

Jul 26, 2015

Mark was extremely helpful in the ordering process, very knowledgeable. I have been very happy with the service and will continue to purchase cars from him.

Chris

Jul 25, 2015

We bought our new Jeep Wrangler Unlimited from Superior. They were great to deal with and our salesman Mark Combs was great. This is our third jeep but the first one from superior we will be back for our next one.

Claudia Ross

Jul 17, 2015

Started here to buy first vehicle on my own and did not need to go anywhere else! Charlie Munn helped me immediately and effectively answered my questions. Bought a 2015 Jeep Patriot and the staff could not have been better. Salesman Charlie Munn and the business manager took the time to guide me in my selection without high pressure sales tactics. They wanted me to buy, however they wanted me to be satisfied and make an inform decision. Thanks guys, sending anyone I know looking for a great deal.

More than satisfied customer Claudia Ross

Jul 17, 2015

Came to Superior looking for new vehicle and a good deal--and found it. Charlie Munn offered immediate and competent help. First time buying a vehicle on my own and he took the time to get to know my what I needed and liked. The 2015 Jeep Patriot is great and love the silver. Recommending anyone looking for a vehicle see Charlie and business manager Mr. Brammer Thanks guys and thanks Superior!.

Alexandria

Jul 15, 2015

I went into Superior a few weeks ago being dead set on getting a Jeep Grand Cherokee. The man helping me, Justin, showed me the different Jeeps and I wasn't impressed. He then mentioned the Dodge Durango and I was sold! I found the color and package I wanted and they worked together to give me the car of my dreams. Excellent group of people- from salesmen, to financial, to the owner. I would recommend Superior to anyone :)

Softball dad

May 5, 2015

I stopped by superior to see what kind of collection they had, I was really surprised. I went to look at 5 different cars to see which one fit my family better and they had all 5 I wanted to look at. The people were very friendly making us feel like part of their family. It's sad to say I have not had an experience like this at any other dealership I have been to. WAY TO SET AND EXCEED THE STANDARD KENNY MORELAND!!!!!!! I now know where I will keep my loyalty. Nothing but a great car buying experience. ..

Dave Meddings

May 4, 2015

He was so great and he was as helpful in letting me pick the vehicle I wanted. Was patient and truly wanted me to make the best decision for me instead of the best decision for him. He was genuine and informative but didn't pressure me at anytime. Would recommend him to anyone.

Ash

Apr 30, 2015

I recently leased a Cherokee, Latitude 2015. Jade Conn helped me a lot in choosing, processing and facilitating. He called me out of his office hour to update me on the process. He is respectful and greatly cooperative.

christine lewis

Apr 30, 2015

mark combs made my decision to buy a car easy,and i felt very involved with everything. i highly recommend this gentleman.

Derrick Mckinney

Apr 30, 2015

I recently bought a 2015 Jeep Wrangler unlimited at SUPERIOR CHRYSLER in Ashland ky and Marc Combs is a very great sales man he can answer any questions u have about any of there vehicles and very kind and will follow up with his customers weeks after the sale.

Gary Gallagher

Apr 30, 2015

Very happy with my 2013 dodge sales consultant Jade Conn was very helpful anyone looking for a new or used car needs to call Jade 1-740-861-4394

terry david L

Apr 30, 2015

had a great experience with mark combs..i bet my wife wont even be mad i bought a car without her since i got such a good deal..ill def be back

Zack Ellingsworth

Apr 30, 2015

I went to Superior looking for a ram 2500 and Mark Combs helped me find a perfect truck to tow my camper with. Thanks Superior

Andy G.

Apr 29, 2015

Mark Combs was truly interested in selling a truckHe explained everything very well and went over everything in detail. He made us feel we were important to him as a customer. Thanks for selling me my Ram 250 Laramie.

Gerry Holley

Apr 29, 2015

Mark Combs. Excellent. Knowledgeable. Easy manner and he listened. I didn't buy because I'm not quite ready, but I will be back.

James, Ky

Apr 29, 2015

Mark Combs was the most respectful,efficient and professional salesperson we have ever encountered in our 38 years of car buying experiences.

Jason

Apr 29, 2015

I recently bought a used ford from Mark Combs at Superior in Ashland. The truck was in great shape and I am very pleased with the purchase. The buying experience I had with Mark was wonderful. Mark was very helpful with the buying process and was very quick with answers to any questions that I had. I would recommend going to Superior for any car or truck buying needs for new or used. You will not be upset with any part of the Superior dealer.

Kiana ansell

Apr 29, 2015

Mark Combs is a great & I will go to him for my next purchase!

Miranda Eaves

Apr 29, 2015

When trying to buy my first car on my own Mark was so helpful in finding exactly what I wanted - sadly we couldn't buy it but I would definitely go to him for my car needs. He's honest & is a great salesman.

private

Apr 29, 2015

Mark was excellent to deal with, made our purchase flow smoothly. Would highly recommend this salesmen.

Red

Apr 29, 2015

Amazing experience, I'll definitely be back, as well as sharing the name Mark Combs with everyone I can.

Renee'

Apr 29, 2015

I hate dealing with car dealerships but several years ago I bought my minivan from Mark Combs at Superior and he made the whole process go so smoothly. And even now, if something has to be done to my van he goes out of his way to be sure I am happy with the service I receive. It's nice when the special treatment doesn't stop once you've bought the car and it keeps me coming back for all our family's vehicle needs.

Ron D.

Apr 29, 2015

Generally when I see a sales man coming my way I will go the other way, but with Mark Combs things are different. Mark is knowledgable about the vehicles and incentives. He will take to listen to the customer needs and go the extra mile to take care of his customers. Mark is one sales man that I do refer friends and family to see.

tarheel 23

Apr 29, 2015

When I went to superior I was recommended to deal with mark combs. In now way shape or form was I disappointed. He never once pushed me into a car I didn't want or into a sale I wasn't ready to finalize. Lee was very knowledgable about each vehicle and made picking a car a painless process. I would recommend him to anyone in the area

Tonya Leadingham

Apr 29, 2015

We've bought several cars off Mark Combs, he is a great salesman and always willing to help with any issues after the sale. Mark just makes buying a car much easier.

Albert Barber

Apr 28, 2015

Superior is in a class of its own when it comes to satisfaction, honesty, and a great experience when shopping for top quality vehicles. The Superior team has professional sales representatives like Mark Combs, who ensures that each customer has a fair deal and bright smile before leaving the business place. Mr. Combs loves to inform customers when it pertains to product identification and history of each vehicle. In all, Superior is definitely a five star company with a name and staff that certainly fits its title. Superior!

Alek barker

Apr 28, 2015

Great salesman! Helped out great and very well spoken and knows definitely knows his vehicles!

Amy Thomas

Apr 28, 2015

I was searching for a new jeep for my son and Mark Combs helped educate me about the car I was inquiring. I am still up in the air about whether I'm going to purchase it, but if i decide to, I will be returning to Superior and buying from Mark Combs!! I can't thank him enough for all of his help!!

author

Apr 28, 2015

Great place to buy a car. Mark combs is always very helpful

Benji

Apr 28, 2015

Mark combs literally goes above and beyond to make sure the deal goes as smooth as possible. If I ever had to purchase a car there wouldn't be a single other person I'd go to before him. Great guy and an even better worker.

Bo

Apr 28, 2015

Mark Combs, sold me my 2012 Dodge Durango , we love it. He setup everything with our navigation systems, both phones. He is a excellent sales representative. Thank you markBo Harte

brad lucas

Apr 28, 2015

For all my need I see Mark Combs he is helpful knows his product and super easy to work with

buyer

Apr 28, 2015

Mark combs did a great job, I bought my car with no problems at all.

Chris S.

Apr 28, 2015

Mark Combs is a great salesman. I would highly recommend anyone to go to him for purchase of a new vehicle. The service there is just excellent.

Courtney

Apr 28, 2015

Great service! Mark Combs is always friendly and easy to work with.

D McCullough

Apr 28, 2015

Mark Combs, what a great salesman.The whole sales and service team are easy to deal with

EC

Apr 28, 2015

Even with the great staff at superior some people truly stand out. One of those individuals is Mark Combs, he breaks every stereotype of a used car salesman. The buying process was haggle and stress free. A+

Erica Fletcher

Apr 28, 2015

Great dealership! Wonderful experiences!! I bought a 2015 jeep wrangler and the proces was great! It was fast, the test drive was fun! The place is clean and they are efficient in what they do!! Mark Combs is the best salesman ever!! I highly recommend finding him to help you find your car!

Jalen brooks

Apr 28, 2015

Very nice, go out of their way to help out. Went and looked at a car, mark combs was my dealer and he was very generous in helping me, was very nice and welcoming to us.

Javon

Apr 28, 2015

Mark Combs makes the service at Superior, in fact, superior. If you're making a car purchase I recommended seeing Mark Combs at Superior.

jbball

Apr 28, 2015

Told Mark I was looking for a specific truck one day and a couple months have went by I get a message saying he has found a truck that matched my features. Wasn't excepting him to get back with me after that time spand it. I just goes to show you how he really cares for his costumers.

Jeff Welker

Apr 28, 2015

Mark Combs is a excellent salesperson and I highly recommend him for all your car needs.

Josh

Apr 28, 2015

Mark Combs was easy to deal with. If they don't have what you want he'll make sure you get it!!!

Jrod

Apr 28, 2015

i went looking for a used car ran into the most helpful salesman Mark combs real nice guy that puts customers first .

KerriT

Apr 28, 2015

Erik Stevens and everyone at Superior were great at helping me decide on my brand new 2015 Jeep Grand Cherokee!! I love my new SUV and Erik has been wonderful at teaching me all of its new technology! If you ask a million questions, Erik will patiently answer them all!! ;)

Ky Fan

Apr 28, 2015

You hear sooooo much about car salesmen. Usually negative. I purchased 2 cars from Larry Fizer. He was a gentleman. His manager Chris was as well. I found out that Lsrry had retired. He recommended that I call Mark Combs. The experience with him and Bob Maynard was great. I missed Larry. But I will continue to buy at Superior because of Mark.

Luke Beach

Apr 28, 2015

Mark Combs is without a doubt one of the most high character and professional individuals I've ever worked with. Very happy with the quality service he provided.

Michalle Oldaker

Apr 28, 2015

I bought an used car from Mark Combs at Superior's in Ashland, KY a few years back. Mark was very helpful and up front and honest about the vehicle I was purchasing. I would recommend Superior and Mark Combs to anyone looking to purchase a new or used vehicle.

Mom of 4

Apr 28, 2015

Mark Combs is a fantastic sales professional. He came highly recommended from friends for a great car buying experience. Mark goes out of his way to make his customers feel appreciated. I would definitely work with Mark again on my next purchase.

MU fan

Apr 28, 2015

Visited Superior looking for a car and Mark Combs helped me and was knowledgeable and very helpful. My next purchase will definitely be from him. Nice lot with variety of vehicles.

Pantherpawmom

Apr 28, 2015

I would definitely see Mark Combs at Superior for my future car needs.

Patrick

Apr 28, 2015

The service at superior was superb. Mark Combs was very professional and courteous

Ruth Rooker

Apr 28, 2015

I Ruth went to the dealership today just wanting to check out some vehicles, Mark Combs approached me on the lot. He was very patient and answered my questions. He was very helpful . If i am in the need to buy a new or used vehicle i would buy from Mark Combs. I would also send all my family and friends to him.

Shane Bordelon

Apr 28, 2015

Mark Combs is what makes this place so great! He is what keeps my family coming back. Great guy, very professional, has turned out to be a friend through the years, not just a salesman.

Skidmore

Apr 28, 2015

We bought my husband's Dodge Ram from Superior. Mark Combs was the sales person. He did a fabulous job!

Steve Griffith

Apr 28, 2015

I have purchased three vehicle from superior. My salesmen have been terrific. Mark Combs and Greg Stevens. There great attitude and friendly way about them made the experience enjoyable. When I buy a car I like to come to an agreement on price quickly and get in and out. Both Mark and Greg made that happen.

Superior Steve

Apr 28, 2015

In the past, I'd rather get a root canal from my dentist that go but a car.Mark Combs from Superior made my buying experience painless. He listened to my needs & placed me in the perfect vehicle. I recommend Mark to all my friends & family ... even my Dentist!

Trevan Hannahs

Apr 28, 2015

Mark Combs is a great salesman. Not only have I bought from Mark, my family has as well. Mark knows just the right vehicle for his customers. Never too pushy, but always knows what is in your best interest

Tyler Shoemaker

Apr 28, 2015

Mark Combs at Superior provides excellent service and knowledge for the car buying process

William C. Taylor

Apr 28, 2015

The salesman was very knowledgeable about the inventory on the lot and especially the charger I was looking at . His name was MARK COMBS very polite and professional young man, I will be back and will asked for this salesman. Thank you.

art and linda with "skinny garage"

Apr 26, 2015

we purchased our toyota matrix here, but were originally interested in another car that we couldnt get a satisfactory price on. our salesman, Charlie Munn talked to us to learn what we were looking for and kept us informed on what they had close to it until we test drove the matrix. He worked with us and for us to get us a satisfactory deal, then followed up several times to be sure we were happy with the car, He was very kind and professional. we consider him a friend now. Oh, we were looking for a car easy to go in our garage, so it had to be just the right car.

Jeeplover

Apr 26, 2015

Bought my first new Jeep Wrangler. Erik Stevens was super helpful. I highly recommend seeing him. The entire process was super easy.

ErinRT

Apr 24, 2015

I recently purchased a Jeep compass and my experience was great! charlie munn helped me and he was wonderful and even made me coffee! and best of all the buying process was quick and painless. everyone at Superior was very nice and helpful. thanks Charlie!

Trendi Grandma

Apr 18, 2015

Bought a Dodge Charger. Just what I was looking for and Mark Combs helped me though the buying process and made it painless. Thanks Mark!

WVU Fan

Apr 18, 2015

Bought a used Honda Civic here. Mark Combs helped me find my car, made the process very easy and provided excellent customer service. Very pleased.

David Blevins

Apr 17, 2015

I went to the dealership just wanting to check out the Ram 1500 Ecodiesel. Eric Stevens approached me on the lot. He was not pushy about trying to make a sale. He was very patient and answered all my questions. I decided to order a truck. Eric took walked me through the ordering process and I received my truck about 6 weeks later. I would buy from Eric at Superior in the future.

helen carraway

Apr 17, 2015

Mr.Kenny Moreland was great today,he wad very helpful and to what I was looking for. He was very down to earth and very open to what I was looking for,he treated me like a person and not just person and I will be back to see him.

E & K Moore

Apr 16, 2015

Mark Combs is the best we only buy from Mark. Send all our friends and family to him.

justin hamlin

Apr 16, 2015

The selection is good and salespeople are awesome especially Mark combs but the parts and service sucks!! Buy there but get it fixed somewhere else!!

Pack Dodge Man

Apr 16, 2015

We have bought 5 cars from superior over the years and have always had good service and a good sales experience. mark combs has helped us with the last 4 of them and always has done a great job finding us what we want.

Sias Angus Farms

Apr 16, 2015

We would like to thank the dealership and especially Mrs. Roberts for the new purchase of The Summit Grand Cherokee Ecodiesel. It's a sophisticated vehicle with many features. My wife & I were impressed with Mrs. Roberts product knowledge and helping us in getting acquainted with the fabulous Jeep.Mrs Roberts friendly non-high pressure sales approach, product knowledge & aggressive pricing was what made our decision to buy from Superior.

BenKeith

Apr 15, 2015

The sales and finance department are very helpful. Charlie Munn is an excellent salesman. He is not pushy and he got me the car at the price I wanted last year. Ask for Charlie

ChuckWV

Apr 15, 2015

Bought a Dodge Ram 1500 at Superior. Mark Combs took care of the whole process and made it easy. I will be back.

Jordan Brown

Apr 15, 2015

I bought a 2014 Dodge Dart and I love it! Charlie Munn took very good care of me and made the process very easy! I will be back and will recommend all of my family and friends!

Robby Isaacs

Apr 15, 2015

Mark Combs was very friendly and not pushy. I looked at several cars and vans and never felt like I was a sale but I was able to move around and see what I liked. When I had any question Mark was very knowledgeable and respectful. His customer service was outstanding.

Dale

Apr 14, 2015

Finally got the Jeep I wanted and found it at Superior. Mark Combs helped me find the perfect one and made the whole process easy. I'll be back!

Lisa461

Apr 14, 2015

I love my 2011 Chrysler 200 that I bought from Charlie Munn in 2011.

Craw dad

Apr 13, 2015

Bought a used challenger from Mark Combs car is amazing and he was very helpful. Go to Superior for your next car

Signs

Apr 13, 2015

Bought a new Jeep Wrangler from Mark Combs at Superior. Great selection and great service. Found the perfect jeep for me. Thanks again we will bee back again to buy our next truck for my husband

Elisha Ruth

Apr 11, 2015

I have encountered a lot of sales people in my experience in looking for a vehicle and many of them seemed pushy but when I went to Superior, I was met with a different experience. I was approached by a friendly and helpful sales person, Liz Roberts. She was very knowledgeable about the various inventory, along with prices and details for each available vehicle. I would recommend her to anyone who is searching for a new or used vehicle. Thank you, Elisha Ruth

Tammy Lilly

Apr 11, 2015

Erik Stevens was great in taking time to help me decide on the car I wanted. He explained the different functions and was patient and courteous.

David Blanton

Apr 9, 2015

Very Happy with our overall experience Mark Combs was great before and now after the sale. Service has been very friendly and great to deal with as well

cmays4

Apr 8, 2015

Erik Stevens was a great salesman. He also had a great product to sell. Thank you very much!!!

D. Fraley

Apr 8, 2015

I have bought several vehicles from Superior and Mark Combs. Always a great experience during and after the sale. Thanks again Superior

Queen family

Apr 8, 2015

We traded in two vehicles and bought two more. Liz Roberts was great! She was very knowledgeable about each vehicle and helped to set up all extra controls prior to leaving the lot after purchase. She has continued to keep in touch after the process to make sure we are 100% happy with our new vehicles. I would definitely recommend buying from Superior and asking for Liz.

Hank

Apr 7, 2015

Erik is the most knowledgable salesperson I have encountered and got me a great deal on my new Wrangler. I highly recommend seeing him at Superior.

Catiesmum

Apr 5, 2015

We visited this dealership a while back to test drive a couple of different models. Charlie Munn was our sales associate and he was great. He was very polite, not pushy and was able to give us all the information we needed on the different cars we were looking at.

Tina Belcher

Apr 5, 2015

Never disappointed with the overall service and dealership.. Charles Munn goes above expectations of other sales people in our area... Awesome staff and service.

H.S. Huntington West Virginia

Apr 4, 2015

i have purchased several vehicles from Superior over the last 20 years. Mark Combs is an excellent Salesman. I am hesitant to use that word, as he is not what you would typically expect. There is no pressure in purchasing the car and the purchasing experiences were more like hanging out with a friend instead of the dreaded all day event that I have experienced at other dealerships. I highly recommend this dealership as they will do what ever they can to locate the perfect vehicle for you and will work around your busy schedule. They understand how important the customers time is and will not waste it. Additionally, after the purchase Mark has gone above and beyond to ensure that we are happy with our vehicles and that the vehicle is well taken care off.

Kayla Salyer

Apr 4, 2015

Mark Combs did a great job of helping me find my dream vehicle. I highly recommend going to him for your next vehicle. I had an overall wonderful experience.

Whit

Apr 4, 2015

Went in and got the help I needed quickly! Erik Stevens was great selling me my 2015 Jeep Cherokee

a rose

Apr 3, 2015

I have a 2002 Jeep Grand Cherokee Limited with over 230,000 miles. In 2011 I decided to buy a new car. My family had always been Chevrolet owners. I decided to try the 2011 Chevrolet Equinox. After having it only a couple of weeks, we were very unhappy with the performance. So last year I decided to see if I could get out of this car and go back to my love, the Jeep! The folks at Superior understood what we were looking for and did everything possible to accommodate our needs. My husband and I found the 2015 Jeep Grand Cherokee Altitude. We absolutely fell in love with this Jeep. We have Nothing bad to say about the Jeep or our home town dealer Superior! Thanks to our salesman, Erik Stevens, all the way to the finance dept for making it possible!! We'll definitely be back!!!!

Amelia Keith

Apr 3, 2015

My husband and I bought my Dodge Dart over a year ago and we still love it! We told Superior that we didn't want our payment to be over a certain amount and they worked hard finding financing that meet our requirements. Charlie Munn was are sales consultant. He is friendly and knowledgeable about the cars he sells. I would recommend Superior and Charlie.

Christy Monteville

Apr 3, 2015

Superior provides the best service in the Tri-state. Our salesman, Mark Combs was fantastic. I would recommend him to anybody in the market for a vehicle

Ellen F

Apr 3, 2015

I've known Charlie Munn for years. If you want someone who is knowledgeable and fair, go see Charlie. He will treat you right!

Jim L

Apr 3, 2015

I'm very happy with my 2015 Grand Caravan. I told Charlie Munn what I was looking for and he was able to show me multiple vehicles that fit my needs. After three months with my new Dodge I'm glad to say it has worked out great!

Angus Farm

Apr 2, 2015

Thanks to the sales person Mrs. Roberts For product knowledge and a pleasant buying experience. No high pressure sales tactics and the lowest price was why we went with Superior.

Jeepaholic

Apr 2, 2015

It was a pleasure interacting with Liz on our latest new jeep purchase.

Lenore C. Cool

Apr 2, 2015

I've ever received such wonderful customer service, as I did at the hand of Charles L. Munn. He even took the time to explain to me that the bright light switch was no longer on the floor board of the car. He also explained to me that although I couldn't watch Dateline on the screen on my dash, it would show what was behind me when I backed out of the driveway. (Here's hoping it's the neighbor's cat!! My car is much faster than that at&#*!) I won't bore you with the details regarding the heated seats, I will just say that I WILL buy my next car here...as long as Charles is still working!

Todd and Tomi

Apr 2, 2015

Mark Combs provided us with superior service when we recently bought our Jeep Grand Cherokee at Superior Used Cars. He was extremely knowledgeable; and even helped educate us on the amenities of this particular brand. He went above and beyond to make our experience fun and effortless, taking the time to help set-up the car like we wanted it. Thanks, Mark! We know who will come to next time we purchase a vehicle--you!

Doug Scott

Apr 1, 2015

Excellent service from all, but in particular Mark Combs stands out and was a great help in the car buying process. Mark has went above and beyond when helping me purchase cars from you guys with his great customer service and love for the job. I definitely recommend This dealership and talking with Mark. Thank You.

Go BBN!

Apr 1, 2015

I got to admit, I am always on edge and defensive during car shopping due to past experiences with car "salesman". Upon meeting mr. Mark combs and shaking his hand, I instantly felt at ease. He was very informative, and quick to answer any questions I had. I will be returning in the future as I have not only met a car sales rep., but a friend. I highly recommend making superior dodge your first stop.

Rachel Lewis

Apr 1, 2015

We recently visited Superior to look at the Dodge Grand Caravans they had on the lot. Charlie Munn helped us pick out a 2015 model that had everything we needed. The transaction was smooth, the terms were excellent and all-in-all, a very good experience. I highly recommend Superior and Mr. Munn for anyone in the area looking for a new vehicle.

Sequoyah

Apr 1, 2015

I went to look at what Superior had and ended up buying a car after how I was greeted and helped by Mark Combs. This was not the first dealership I went to, although it should have been. Mark was not overbaring nor did he have some gimmick. He just talked to me as if I had known him for a long time. The paperwork was no hassle with him, everyone there made sure that we had everything we needed at any point in time. Even after we purchased our car Mark still goes above and beyond to take care of everything we need. He went so far as to wash it himself because the person that details the cars went to lunch. It is reasons like these that I would purchase my next vehicle from Mark at Superior, as well as, reccomend Superior to friends and family.

Tim Jocelyn Braden

Apr 1, 2015

Eric continues to give excellent courteous service to us. Thank you. Definite asset to your company.

James Lemaster

Feb 1, 2015

I had particular needs when I was looking for a new vehicle: Some options were a must for me, but I didn't want to get stuck paying for features I would never use. Charlie Munn helped me find just the vehicle I was looking for and they had a large enough selection that allowed me to choose from multiple vehicles that fit my needs. Then I was pleasantly surprised by the deal I got. I'm very happy with my new Grand Caravan.

Roger Workman

Dec 17, 2014

Stop in and see Charlie Munn in sales for quality service. My family has used the body shop at Superior a few times and have always had excellent results.

Rachel

Dec 16, 2014

We're looking at a Town and Country for our next vehicle and stopped in at Superior to see what they had and the options that are available. Charlie Munn was exceptional in his service, knowledge of the vehicles and helpfulness around the lot. We got a lot of information on the van and when we finally are in the market to buy, we'll be seeing Charlie!

The Keiths

Dec 16, 2014

My husband and I decided to trade his truck in for a new car with a smaller car payment. We let Charlie Munn know what we were looking for and he made it happen. I love my Dodge Dart !

NCLADY

Dec 15, 2014

Just want to say that Superior Chrysler Dodge Jeep has one of the nicest salesman that I've came across in a long time. He is very nice, knows the product he is selling. Keep up the good work Charles Munn. And Superior keep good employees like Mr. Charles Munn. Will recommend him to anyone.

Tina Belcher

Dec 14, 2014

Very satisfied with the service dept and sales staff" Charles Munn".. I bought my new Chrysler and have been very satisfied.

Rachel

Dec 11, 2014

our salesman was Mike Anderson and we were very impressed with his knowledge of the vehicle and the effort he put in to helping us. I was looking for a vehicle with particular features and Mike found exactly what I was looking for within 24 hrs. All of the staff were very welcoming and friendly. I would definitely recommend this dealership to anyone looking for a new vehicle!

Happy Customer

Nov 29, 2014

Just wanted to thank Charlie Munn for helping us buy our vehicle. He was very helpful and professional. He helped us find just what we wanted.

james bruce

Nov 21, 2014

had great service from Charlie Munn very knowledgable of the vehicle and was very friendly.

Belinda Pubrat

Nov 20, 2014

I got my car with the help of Charlie Munn and staff. He did a great job at matching a great car within my budget and travel needs. I recommend him to my friends and talk about how easy he made the process to my family.Thanks again!

Claude Bloomfield

Nov 19, 2014

Thank you Charlie for all you and David did to put Belinda in a car of her own. She left for work standing 10 feet tall and a smile on her face you couldn't remove with a hammer and chisel .When my child is happy I'm an extremely happy man. Thanks to all of you .

Elizabeth and Kevin Tabor

Nov 19, 2014

We dealt with Charlie Munn, we bought an HHR from him and we were very pleased with the service and the quality of the service. Thanks for our awesome car!!! Elizabeth and Kevin Tabor

RLewis

Nov 19, 2014

We've been looking for minivans or Jeeps and Charlie Munn at Superior Chrysler was so good at showing us our options. We saw the models they had on the lot and looked at the pamphlets for options we could add to each model. Charlie was knowledgeable and very friendly and made us feel like our business mattered. Once we finally decide on a model, we will definitely keep Superior Chrysler and Charlie in mind.

The Farleys

Nov 19, 2014

Three years ago we purchased a Town and Country Van from Superior Chrysler Dodge Jeep RAM and Charlie Munn was our salesman. Even to this day, three years later, every time we are there to have our van serviced (old change, tire rotation, etc.) Mr. Munn still remembers us and is very cordial. Without hesitation we would insist that Mr. Munn be the salesman that we would choose. Mr. Charlie Munn is to be commended for his dedication and is an asset to your dealership.

cjones12345

Nov 19, 2014

Very friendly staff. Mark Combs is very knowledgeable and super friendly. I would suggest anybody who is in the market for the a car to go visit superior in ashland.

Stephanie Bowling

Nov 15, 2014

We dealt with Erik Stevens who sold us the truck. He was a very kind and patient individual with us. While we did NOT have the best experiences in the past, the people that we dealt with made this an excellent experience! I highly suggest asking for Erik if you go there to buy a car. Thank you Erik! :) Keep doing what you are doing. You are a great asset to this company!

Deb S

Sep 6, 2014

Deb S Flatwoods KY purchase of a new 2014 Dodge Dart it was a excellent choice. The people at the dealership were kind and helpful. Terri B purchased a 2012 Dodge Challenger from them a couple of years ago as well She recommended them to me and I would recommend a purchase from Superior in Ashland KY to anyone looking for a new vehicle.

Candy Burley

Aug 22, 2014

My son received his graduation present a little early thanks to the help of David Blatt. The experience was GREAT!!!! He is like family now!! THANKS AGAIN DAVID!!!!

Arlie and Mike Lynd

Jul 23, 2014

Our sale's man was great thank you Chris Hayes for putting up with us for two days

Linda

Jul 22, 2014

Our experience with Superior was excellent. Chris Hayes was wonderful in finding the vehicle we wanted and getting it for us. We will go back in the future when looking for a vehicle.

Ed Ashland

Jun 20, 2014

I have stopped in and browsed the lot. I have met sales people that were very helpful , knowledgeable and am looking into my next purchase of a Jeep with sales rep Charles Munn at Ashland Ky.

Lisa Chaney

Jun 18, 2014

I went in to look at vehicles and Charlie Munn was a excellent sales person to deal with. If I ever buy a car soon, I would pick Charlie Munn to sell to me! He is a very sweet, and knowledgeable person! If anyone ever needs help just ask for Charlie Munn, he is your man, to give you the deal!

The Rice's

Jun 18, 2014

Our experience with Superior Chrysler Dodge Jeep RAM, was nothing but wonderful. We received courteous, caring service. From our first encounter with salesman Charlie Munn, to our meeting with the financial representative, we only have great things to say. The friendly staff answered all of our questions and met every one of our needs. We love our new Jeep Wrangler, and will always be a loyal customer to Superior!

Lisa Griffith

Jun 15, 2014

Charles Munn was such a wonderful help. My husband and I were looking for a car. He was very helpful and knowledgeable. I would recommend Mr. Munn to help in your next car purchase! We will definitely be giving him our business in the near future!

Shayne

Jun 15, 2014

While starting the search for my first new car I had a lot of encouragement from my parents and sister to buy from Superior. That was our first stop. Charlie Munn was very helpful and friendly. At a couple other dealerships we didnt get the same kind of service. Their loss. At superior I felt like they really cared about their customers. I made my purchase on Friday the 13th (eek). I am so happy with it! I would recommend this place to everyone. When I'm ready for another car i will definitely be back! Thank you Charlie and Tony for being so helpful!! :)

J. Smallwood

Jun 14, 2014

Purchased our 2014 Wrangler Sahara Unlimited from Charlie Munn a few months ago. Couldn't be happier with the Jeep or the whole buying experience. Great customer service and communication. We will definitely give Charlie a call when the time comes to purchase another vehicle.

Jim

Jun 14, 2014

It had been a while since I was in the market for a new vehicle, so I had a lot of questions about what is available today. Charlie Munn helped me find the answers by explaining the differences in the models and recommending options that made sense for my particular needs. If Charlie is typical of their staff, then Superior Chrysler has a very knowledgeable and helpful crew. I'd recommend them to anyone.

LarryD

Jun 14, 2014

I purchased a used 2013 charger from Charlie Munn him and the entire staff where excellent to deal with. This is the second dodge charger I have purchased there and I would recommend Charlie and superior to purchase from.

Tina Belcher

Apr 14, 2014

Friendly knowledgeable staff. Great service.i appreciate the care the staff show when dealing with the customers. Charles Munn did an awesome job . I would buy from this gentleman again.He is a great example of this dealership.

judysmith211

Mar 14, 2014

I went to a dealership close to this one and stopped in here to see what they Had. I first bought A Honda Accord, which was an amazing car but I decided I wanted more room. I worked with Mark Combs with the Honda and requested him for the second car which was a Jeep. He was very professional and went above and beyond customer service. He still keeps in contact with me to make sure all of my needs are taken care of. I needed an oil change and my tires rotated and called him, he sat up my appointments and called me back and when I came in to have the service done he was right there making sure I was pleased with my service. Employees like him are the reason customers keep coming back to a dealership. I didn't know him at all the day I stepped in your dealership and now I feel as though he is a friend. Next time I need a car, and you never can tell because I bought two in two months, I most definitely will search him out. Please give him my highest thanks for his service.Sincerely,Judy Smith

A. Slater

Mar 7, 2014

Stopped and looked at a couple used cars I may be looking to purchase in near future and mark combs was a great assistance in providing information on the vehicles as well as how I would go about making the purchase. Will certainly be giving him a call when the purchase is made.

AREVANS

Feb 18, 2014

My husband and I just finished up purchasing a 2014 Durango. We drove over a hour to view the wide selection of vehicles and were greatly please. Charles M. was a great help even before we made it to the lot. Couldn't have asked for a better experience.

Mike and Arlie

Feb 17, 2014

We was looking for a Heavy Duty truck to pull our race car with. Chris Hayes showed me the 2500. We drove it and liked it. They worked with us to get it financed and gave us a good trade on our 2008 GMC Sierra.

tamaleigh

Feb 17, 2014

WOW! Just a quick note to anyone looking for an excellent dealership...owner, Alan Thacker, has gathered the Tri-State's top notch employees! We have had the pleasure of doing business at Superior for over 14 years, and each purchase/trade has exceeded our expectations. From Dave Blatt (super salesman who came in on his day off to help us) to the office staff to the finance, service and parts department...honest, knowledgeable and very friendly; oh, did I forget to mention how much money we saved!!! KUDOS to all!

Dave

Feb 11, 2014

Dealership had a good selection of vehicles to choose from and was easy to deal with after we selected what we wanted to buy. Received a good price on our trade in vehicle. Everyone nice and professional. Would highly recommend this dealership to anyone looking for Chrysler products.

Mike and Potland "BeachBums"

Feb 6, 2014

Kinda late on this but stil holds true today as it was 2 years ago. 2 years ago we walked in not knowing if we could even get a car. But afte working with Charley Munn we were the estatic owners of our new 2012 Caliber. Our whole expeience was more than we could hope for. They have made us a eturn customer. Sinace then our daughter has become a proud first time buyer from this dealership and have another daughter saving for her first new, which she will be seeing Charley when the time is right. another year we will be also seeing him again. Recommend to everybody.....

Carla

Feb 5, 2014

I bought a 2013 Dodge Durango from Superior in Ashland Ky this the first Dodge I have ever owned. Charles Munn was my salesman he was really great to work with. I would recommend him to anyone.

N. Rist

Feb 5, 2014

I purchased a new 2012 Town and country L van at Superior Chrysler Dodge Jeep Ram. Charlie Munn was the salesman who sold me the van. Charlie was very knowledgeable about the van and made the purchase go very smoothly. He answered all my questions to my satisfaction. I have been very satisfied with the van so far. And when I trade vehicles again I will deffinately contact Charlie first.

Tina Belcher

Feb 5, 2014

Great service friendly and knowledgable staff, greatly appreciate the service I have received. love my Chrysler 200 2012. I will tell someone of the dealership. Mr Charles Munn was an awesome sales associate.

Barbara Christain

Feb 4, 2014

When I decided to buy a car, I made contact with two salesmen from different dealerships. I wasn't going to be ready for a few weeks but I wanted to do my research in advance. The first salesman did contact me twice. I told him I was going to buy a car but it would be two weeks before I was ready. I never heard from him again. Charlie Munn contacted me several times and answered all the questions I had about his available inventory. At this point, I was really open to buying anything. With his guidance, I was able to zero in on the perfect car. I want to say that I hate pressure from a salesman and would have ended the conversation if that had been the case. I am an intelligent woman and am capable of making my own decisions (and mistakes.) I was not pressured in any way by Charlie. When my husband and I came in to the dealership, he was very patient and followed our lead in the car buying process. I appreciate that more than anything. Charlie was willing to do whatever was needed to make up happy with the service needed and the overall deal.

Barry L Lyon

Feb 4, 2014

I love my new jeep go and see Charlie Munn he will give a good deal

Nick

Feb 4, 2014

Purchased my new jeep wrangler from superior Charles munn was the salesman very patient guy would recommend him and the dealership to anyone thanks guys

Tammi

Feb 4, 2014

Bought a used Nissan and was very delighted with the service. If looking to purchased a new or used car, please come see Mike at the Superior dealership in Ashland Ky

J Ferguson

Jan 30, 2014

My husband and I just purchased a 2013 Chrysler Town & Country form Charles Munn. This was by far the best experience we have ever had buying a vehicle. Everyone was very friendly and willing to help. I would highly recommend this dealership to anyone looking to buy a new or used vehicle. I will be buying from here again.

Rajiv Jain

Jan 29, 2014

I am a pamper spoiled patron of Mercedes and I am used to the attentive I used to get from them. I recently got introduced Jeep grand Cherokee Overland. Allen was so gracious he had it at his home and he offered it to me over the weekend to have I picked it up after hours and I feel I truly enjoyed the ride and the luxurious handling, Then I meet David Blatt Sales man, he made the car buying experience painless and effortless. I had trouble getting to the dealership, so he ended up to my home to close the deal. Since then I had a few other services and he has been exceptional at getting my needs taken care of. The service department is awesome and very courteous and they was the cars when requested. I also recently had a wreck now I tell u what a complete department Brian Cunningham and Tom wow they made the process painless. I am so impressed with how they have treated me Allen and David and Paul and Brian make u feel like family. I would say this dealership place to go!

Semi-Satisfied Customer

Jan 16, 2014

I recently completed a purchase of a vehicle from Superior for business use. The overall experience was a positive one as the sales representative was attentive and the gentleman conducting the actual transaction was polite and knowledgeable. The challenge in conducting business with this dealership is that it is much simpler to drive there and speak to someone in person than to speak to someone by telephone. The automated telephone system they utilize is a train wreck. Lets walk through the process: - After dialing, an automated female voice thanks the caller and advises the call may be monitored or recorded. - After a few rings a recorded voice of the dealership's owner is heard. One hears a "mini-commercial" and then the recording proceeds to roll off a laundry list of options, numbers and opportunities. - Now is the time to choose an option, but my initial need vs. the options available was unclear, so I pressed "0" - certainly I could get an operator to help. Didn't happen. Instead, I was rolled back to a ring that was followed by the start of the process. In short, I am fighting in a circle with an unusable telephone system while trying to spend tens of thousands of dollars on a vehicle. Simply put, unacceptable. - Finally I press the correct button and find a real, live human! The problem is, every time I called initially and throughout the purchase process and beyond, those who answered (presumably the sales staff) seemed rushed, inattentive and generally upset with the fact that they were required to play the role of telephone operator. I brought this concern to the attention of the sales representative I dealt with. He gave me his personal cell phone number to allow me to avoid this automated mess. I never used it. It is unfair for me to call his personal telephone and potentially increase his monthly bill to do business with an automobile dealership. Those folks aren't paid enough anyway - why should I, as the purchaser increase their personal costs? I simply fail to understand why a dealership this size cannot invest in calm, polite and customer focused employee to answer a customer's call, assess their needs, advise if the correct person is available and on-duty, and either get that person to take the call or take a personal message and ensure that it is delivered. Seems fairly simple to me. I know there are costs involved, but this is the "front door" of the dealership for telephone inquiries - and presently, it's broken. Another role that an operator could play here is to greet customers in the showroom. When I finally drove to the dealership to meet a sales representative I walked in and saw - no one. Everyone was huddled in rooms with others and I walked around for quite some time waiting for someone to break free from their present business to determine my needs. Thats not fair to them, not fair to me and not fair to the customer that the individual was otherwise serving. A "telephone operator" in the showroom can serve as a "greeter" also. The experience would certainly improve. Seeing a smiling face when I enter a business sets a strong tone for the experience that follows. On the positive side, I feel as if I was treated fairly and with respect. It was an easy purchase experience and the dealership worked with us on some unusual circumstances for a cash deal. That is recognized and appreciated. If shopping for a vehicle in the future I wouldn't mark Superior off the list. I would, however, be hesitant to fight through an unruly and unfriendly telephone system to spend dollars on a vehicle. This dealership's competitors actually invest in people who can make the buying experience pleasant and professional from the start. Superior should take notes.

M. DeBoard

Jan 7, 2014

Dave Blatt was an awesome sales associate. Very helpful and informative!

Ashley

Dec 31, 2013

I would definitely recommend Superior to anyone looking for a car! My Dart is the first car that I have bought and I could not have asked for a better experience. Thank you Charles Munn and every one else who helped to make this a great experience. Everyone was so friendly, courteous, and helpful. Buying a car is a huge decision and those at Superior for sure made it a lot easier! I will definitely recommend Superior to any one wanting to purchase a vehicle. The fam and I will not go any where else for our vehicle needs! Thank you, thank you!!

rockridge builders

Dec 24, 2013

The overall experience was far greater than my expectations. The entire staff from sales to financing was super friendly and very knowledgeable.

Carole in Catlettsburg

Dec 16, 2013

Dealing with the guys at Superior is an AWESOME experience. Could not ask for nicer, friendlier, courteous, helpful bunch of guys. The experience we have had could not be better. Bob Maynard, David Bratt and Tony are so professional and helpful. We've made several car purchases from Superior and it has always been a delight. Very delighted with the overall experience with them. Would purchase from Superior again! Give them a try. I know you will not be disappointed! Carole in Catlettsburg, KY

Jay Whitlatch

Dec 15, 2013

I had a great buying experience with Charles Munn. He was very friendly and knowledgeable about the vehicle. I feel the dealership did appreciate my business as well.

Steve has a new dart

Nov 27, 2013

Bought my first new car (dart) at superior . They have some of the nicest salesman at superior .Charles Munn was my sales man he showed me every thing on the car an let me test drive it to my house after got back at the dealer ship .He an the other guy totally worked with me on the price range that I need . worked on it for a whole day . Charles was suppose to be off work the day when I signed an came to work. When I go to buy anther new car this will be the place I will buy a vehicle . Great service at the dealer ship !!!!

Commando Green JK

Nov 26, 2013

Superior of Ashland is a great place to shop for, and purchase a vehicle. The staff there is very friendly and down to earth, and they go out of their way to make customers feel at home. Charles Munn was our salesperson, and his knowledge of their inventory, and product knowledge was very helpful. The buying process was very simple; no hours of back and forth between sales managers like takes place at some dealerships. I don't hesitate to recommend Superior of Ashland and Charles Munn, and our Commando Green 2013 Jeep Wrangler has been great and a lot of fun!

julia adkins

Nov 21, 2013

I purchased my vehicle from Charles Munn in July 2013. He helped me find exactly what I was looking for and was both kind and patient in helping me make my decision. Mr. Munn helped in all areas of customer service and has followed up to make sure that our experience was a good one. I will definitely return and purchase my next car from there. I will also refer others to Superior. Because the entire staff was so friendly.

cybergridlock

Nov 19, 2013

My wife and I just purchased a very nice 2009 Dodge Grand Caravan. The staff at Superior are very friendly. They gave us a great deal for our trade. I would highly recommend anyone looking to buy new or used to shop at Superior.

Jenifer C.

Oct 25, 2013

My entire experience at Superior CDJ was easy and seamless from start to finish! I called to get a quote, and less than a week later I was driving a new Jeep Cherokee. All of the staff really works together to give you the best price and experience possible. A special thanks to Joe McIntyre, Tony Bramble and David Platt! This was my first time using Superior and I would highly recommend this dealership to anyone.

mkuhn172

Mar 4, 2013

I went looking for a new pick up on a very cold Monday morning and Steve met me outside, took his time, demonstrated the vehicle and went on a test drive. We worked out a deal on the first go around and I was very pleased with the outcome. Love the truck. Steve was very professional and I believe he genuinely cared about the deal I was getting and made sure this was the right size vehicle I needed for towing and RV. I will and already have recommended your dealership to family and friends. I will see you on my next vehicle purchase.Thank you

michelle0513

Feb 28, 2013

Overall good experience. Would recommend! Purchased 2013 Dodge Ram Express. All employees have good customer service skills. Overall transaction from start to finish was seamless!

IsaacSherman

Feb 23, 2013

I needed a used car that was in new condition and I saw a used 2012 Red Dodge Charger SE that really stood out on their used lot. I had very good service, the price tag on the car was amazingly low, They worked extra hard to give us the deal we wanted which inlcuded the trade-in of a 1996 Chevrolet Camaro Z28, and our dealer, Larry Fizer, was as friendly as could be and we had a good time test driving it with him on presidents day. He knew almost everything about the car inside and out, he even showed me how to use and operate the touchscreen. Larry wasn't like most car dealers though, he didn't try to cram the car down our throats and annoy us about buying it and spending our money. He was probably the best car dealer i've ever had to deal with about getting a car. My overall expierence with Superior was amazing. I plan on keeping my new car until it gives up on me, which hopefully won't be for a very long time. I love Dodge Vehicles and always have and Superior just made it even better for me and my family and I plan on buying my next car at superior. I would recommend Superior to a friend and I would put Larry against any other car dealer. Thank you Superior for my new car. I am proud to be apart of the Superior Family.

shawn00x

Feb 21, 2013

I have visited this dealership multiple times. I have bought three(3) cars from them since November of 2012. They were great to work with and friendly. They helped in whatever way I wanted and went the extra mile to help me purchase. From the sales staff to the Detail guys everyone worked hard to make my wife and myself happy. Thanks gang!

tabackus

Feb 8, 2013

It's all about customer service. Good sales team! I live almost 30 miles away and they picked me up at home and drove me back to their dealership so that I could take delivery of my new Jeep. Good folks, and so far it has been a pleasure!

mastersonsed

Jan 29, 2013

Excellent service from the beginning to the end . Thank you so much for your service.Larry fixer was great and also Larry Zimmerman thank you both for making us feel so special .i will recomed you to my freinds

claudiashepherd59

Jan 19, 2013

GREAT DEALERSHIP AWSOME PEOPLE MADE US FEAL LIKE WE WERE AMONG FAMILY. WEVE ALWAYS BEEN A FORD FAMILY. BUT WITH THE AWSOME DEALS KINDNESS FROM SUPERIOR CHRYSLER DODGE JEEP.K.Y CANT RATE DEALERSHIP HIGH ENOUGH LOVED MIKE A. OUR SALES REP.. AND ALL THE PPL WHO WORK THERE. MY HUSBAND LOVES HIS NEW RT CHALLANGER IM LOVEN MY GRANDCHEROKEE.THANKS AGAIN TO ALL THE NICE PPL AT SUPERIOR.

JT300

Jan 17, 2013

First of all, Superior Chrysler Dodge & Jeep, Inc. is the very first car dealership that I have ever had to do business with considering I made my 2002 Caviler work for me since I've been able to drive. Now that I was at a place in my life to get a new car, I wanted to purchase something that I had always desired to own- a Chrysler 300! I believe this would not have been as possible for me if it wasn't for the way God blesses me and how he connects me with great people like car salesmen, Greg Stevens. When I had first looked at the car in September of 2012, I had tried to get the price to come down to better suit my financial needs. But that was't an option for the dealership at the time so I decided to hold off until I had more saved up and possibly worked something out. Then in January of 2013, I had noticed online that they marked the price down, but little did I know that was for their end of the year sale for December. When I called and spoke with Greg and asked if they would sell it to me at the new price he without hesitation said it was mine! He stated that he knew I had been looking at it for sometime and just assume me be able to get it instead of it sitting on the lot any longer or for it to end up being auctioned off. He also made it possible for the dealership to offer me the same amount for my car that they had offered me in 2012. Considering when the year turned over its value decreased a bit more. In other words by the grace of God it all work out for me and I was able to connect with Greg through the entire process and experience to see that it all happened. With it being said that this is technically my first "new" car it is a given that I am still young in a way that I know people may try take advantage of and manipulate. I do not believe this happened it me by Greg or the dealership. Any resistance I had experienced was just them trying to make sure that they as the dealership, and me as the costumer, both came out on top and that's exactly what I believed happened. And I am now able to have a car that can help me to continue my travels for the way my career request of me and I am able to ride in style and not worry about it costing me my soul! I am thankful to have worked with such a great business and am thankful for the way they took me- a young man- serious, in my quest to purchase a car that you may not usually see someone my age driving. Thanks to Superior, Greg, and most of all my Heavenly Father. -Josh Taylor

mistydevans

Jan 16, 2013

I am a past Ford owner. I was drawn to the body style of the Ram 1500. The feature of the Crew Cab was a huge plus. I really needed the room in the cab as compared to the standard bed space on the truck. I have purchased from Superior in the past, and as then, all of the personnel were very up to date on this particular purchase. I am very picky when it comes to purchasing a new vehicle and i had alot of questions. gentlemen in the finance dept worked with me, and i think i got a SWEET deal on my 2012 Ram Crew Cab 1500. I have to say i have also dealt with the Service Dept here in the past, and they are too very helpful and i don't expect any less with this new purchase.

MissyAllen

Jan 12, 2013

Over the last 30 years I have been to quite a few dealerships from Dunbar, WV to Lexington, KY, and out of all the dealerships, car lots, etc., this dealership would have to be ranked #1 in my book for overall customer friendliness and satisfaction. They did not hesitate to make my car shopping and buying experience go as smooth as possible. I would absolutely recommend this dealership and the staff that backs it up one of the top ranked in the tri-state area. They may not be one of the biggest but they are the best. Good Luck to you all at Superior Chrysler Dodge Jeep in Ashland, KY.

debaar

Jan 8, 2013

This dealership is friendly and not pushly. They allow you to look and feel comfortable. They get everything prepared before you arrive and make car shopping a pleasant experience.I do recommend and will tell others about my experience.

avanti274

Jan 6, 2013

I spent over a month shopping for a new pickup truck for my business, and I checked out almost every dealer in our region while doing so. When I decided to stop and look at a new Ram truck at Superior Chrysler in Ashland, KY, I met Greg Stevens. We test drove the new truck and I really liked it - much better than the F150 or the GM trucks I had been considering. This is where Greg really went to work. Even though Chrysler wasn't offering huge rebates on their new 2013 models at the time, he dug for every one he could find. He also made sure I got absolutely top dollar for my trade in. It was like he was actually working for ME instead of the dealer!! He put together an awesome deal for me. Here's the bottom line. This is a situation where the salesman made the difference. He became my advocate and went well beyond the extra mile to get me the truck I wanted at a price I felt good about. If it weren't for Greg, I would have most likely settled for a Ford. Thank you Greg Stevens and Superior Ram of Ashland, KY!

tjohnson8629

Dec 19, 2012

We bought a new Town & Country from Superior. Our sales rep. listened to our wants and helped us find the right van for our family. Overall, they worked very hard to get us in the van we wanted for a price that fit our budget. We were very pleased with how well we were treated by everyone at Superior! And we absolutely love our new Town & Country!

ANSpurlock

Dec 15, 2012

My most recent purchase from Superior was my second in two years. I am a Jeep fan and content enough with my 2011 Wrangler, (purchased from Superior February 2011) but really hoped that a deal could be made for a 2013 Wrangler with a 3.6 Liter engine. I got on the Jeep Internet site, built my next purchase, clicked my "trade in". Within a few minutes I received a phone call from Larry Zimmerman, asked me if I wanted to make an appointment to talk further, which I accepted.On the appointed day Larry greeted me, showed me around the lot and we were off on a test drive. Not surprisingly the Wrangler performed beyond my expectations. When we arrived back at the dealership Larry introduced me around and everyone went to work on my behalf (even though they were busy that day). By the end of the day (slightly after closing time) I was driving home in my new 2013 Pentastar equipped Jeep Wrangler. When it comes to service Superior has taken care my 2011 Wrangler with regular maintenance, oil changes etc. I have found the service department at Superior to be very honest & friendly. There is little doubt to my mind that Superior will take care of most recent purchase.I believe that I have made a new friend through this experience and His name is Larry Zimmerman. I am looking forward to a mutually beneficial experience for years to come.

GSElliott

Nov 19, 2011

I went to three different dealerships in the area and Superior is by farthe best. The value at your dealership is only surpassed by your outstanding customer service you provide. The salesman that helped me was Brian Ramsdell and no other salesman at the other dealerships could even compare to his help and concern he provided for me and my family. The other dealerships either ignored my concerns or just wasn't interested in what I wanted or could afford. Brian took the time to walkthe lot with me and look at several vehicles and explain to me the options that I had. I told him my intrest and concerns being a family man and he treated me just like family and found the perfect deal for methat was in my price range. Brian walked me through the whole process step by step and even went with me on a test drive to better explain some of the options and capabilities that the vehicle had. He was very knowledgeable about the vehicles on the lot and was as honest as they come. Once I decided that I wanted the car, a Toyota Camry, Brian took me in and helped me fill out the paper work and got the exact price I stated my price range was. He then went on to explain some of the betterwarranties that Superior offered and what would be best for me and my family. He talked about what the warranties covered and was addressing my concerns as if he were talking about or to his own family. I could not recommend a better salesman in the whole Tri-State area than Brian Ramsdell and I would just like to say thank you so much for your help and concerns for me and my family.

HALEY1

Mar 17, 2010

rambo 2010: ijust recently purchased a new truck and i was treated like part of the superior family i would like say thanks to Mr.Thacker for the good people he has working for him would also say thanks to Tony and Trevor and Dennis for their hard work in getting my new 2010 dodge ram truck they work over 4 hours on my deal and i know all of the other departments will do the same this is the place i think everybody should buy their vehicle

jaybob76

Mar 20, 2008

was bold faced lied to about service that needed to be performed on my vehicle a 2005 jeep liberty. Service manager thought that my wife wes either too dumb to question him or that i was when it came to his so called service emergencys. He told us during recall service of front ball joints that the brake shoes only had 10 percent of pad life left in front and 15 percent of life left in the rear. Everyone knows that disk brakes wear at about three to one faster in front as opposed to rear(lie#1).Then he told us that the transmission needed to be flushed and was past due at 20 thousand miles(lie #2). Then he told us that differential fluid could only be changed by the dealership because it took a special friction modifier that was a dealer only item and could only be used by the dealer and not sold to public (lie #3). When questioned about all of these things and others I was told that I should have bought it at their dealership if I know what he means. I probably would have bought it at this dealer if thewy werent $3500 ofr more higher on everything we looked at as opposed to the dealer in Huntington. That is the sole reason that I had bought the last three chrysler products at huntington after first trying Superior. Horrible prices at the sale and even worse scare tactics in the service department. This is why everyone I have talked to that have purchased here have either never bought another chrysler product or have at least never bought here again. Thanks