Grand Prize Chevrolet reviews

Kellee Wilson

Feb 29, 2016

Franco was top notch with customer service. He came highly recommended from a friend who bought a Tahoe a few days prior. He was very accommodating and went a over and beyond when dealing with us out of state. He was available day and night and when he should have been off. He was very helpful with showing me the car features. Could not have been more pleased with the experience and have already recommended Franco to Friends and family.

Hector

Feb 27, 2016

The dealer is great, but as for the service time and wait that is another story. I've done 2 services 1st one at 7am and second one at 10am and the delay was about 5 hours. I couldn't understand why for my first visit I was the first car there and the second visit I understand why, but still 5 hours that is abusive.... other Chevy dealers have a lesser wait time. From my personal experience.

Miriam

Feb 23, 2016

Went in for a oil change and a recall issue and was attended to immediately by conscientious , professional, courteous staff who answered all questions to satisfaction .

Thomas

Feb 20, 2016

had a great time there, very fast and nice. great job guys and girls keep up the good work.thank you.

Julio R.

Feb 19, 2016

I never had any problem with the service. This is the third car that I buy at Grand Prize and I very satisfied with the service.

Wilfredo

Feb 19, 2016

Mr Estrada was not only courteous but knowledgeable in every aspect of the purchasing process. Straight to the point without the harassment of purchasing a car.

Joe F

Feb 18, 2016

Since I bought my Cruze there in 2012 I never doubt to service 'HIM' at Grand Prize. I'm 62 years old, and I had many cars in my life but the service, professionalism and customer support that they give me all the time is incredible. I never experienced it as I do now. Believe me these guys are the best.

Alex

Feb 13, 2016

Dropped off my car at night for a regular service and it was ready by early afternoon the next day. Everyone was very helpful and curtious.

Glenda

Feb 12, 2016

I was greeted right away when I drove up. The service adviser was friendly and helpful. I enjoyed the courtesy van service ride to my home and it was convenient. No problems when I went the next day to pick the car up. Thumbs up for Grand Prize Chevrolet.

Maria

Feb 11, 2016

Was serviced quicker than expected. Went in for oil change and maintenance service. Figured I had time for a quick breakfast across the street. Returned to check on status and car had been ready 20 minutes after drop off.

Raphael

Feb 11, 2016

The service was great and they where Abel to work with my budget and get me a great deal on the car I wanted.

Rinaldo

Feb 11, 2016

this a great dealership that I have been going to since 1995. I have a great relationship with the service writers and service managers. Very professional place.

Diane

Feb 10, 2016

My diagnosis was "clunk, clunk" so they test drove it with me and knew exactly what it was. Repair done, happy customer.

Ed

Feb 10, 2016

I know I will be taken care of from the time I drop the car off, to being transported back and forth to and from work to get the car when it is done. I feel like I did the right thing by getting my service as per the recomendations of my service manager, Scott. The crew at Grand Prize know just how important my car is to me and always show their appreciation that I trust them with it.

Eugene

Feb 10, 2016

Everyone was extremely nice and professional. The addition of in house loaners is a big plus for me. Rey is an outstanding service advisor. I thank you for a pleasant experience Gene Eisner

Jessenia

Feb 10, 2016

I had an overall amazing experience! I was always kept in the loop and always knew what was going on during my negotiation.

John

Feb 10, 2016

The entire Service team is outstanding. I called about 1 week in advance to schedule my service. And every person I talked to was very professional and courteous. They gave me the timeslot I wanted. They called me the day before my service to confirm. There service team is outstanding. I just feel very welcome at Grand Prize. I would never take my vehicle anywhere other than Grand Prize. AAA+++

Leif

Feb 10, 2016

My experience with Clint & Joey related to service work on both my cars was top notch and exceeded my expectations. Thanks again. Leif Gunderson

Arianne

Feb 9, 2016

Rey Gonzalez is always very nice and polite. He explains every detail of the service and he always follow up with me during the process. He is the best!

David

Feb 9, 2016

Making the appointment over the phone went very smoothly and she made me feel comfortable about bringing my vehicles in for service. Great first impression. Once i arrived i met Mr. Farquharson, he continued the impression by answering all my questions and staying on top of the time it was completed. My overall experience with your dealership's service department makes me want to bring all my vehicles here. THANK YOU.

Horlirio

Feb 9, 2016

I had a great experience. Staff was friendly and I was in and out with my new truck in very little time.

Larry

Feb 9, 2016

Very Quick Service, priced fairly!My only complaint is the coffee bar in the service waiting room does not provide sugar substitutes.

Manuel laureiro

Feb 3, 2016

The offered me a Great experience... great customer service.. It couldn't have gone any better... Thank you guys..

barbg

Jan 19, 2016

Awful experience. I bought a new truck and a few weeks later I had to take it in for service. My salesman offered no assistance and had no knowledge of the vehicle. He could not even connect the blue tooth for me or tell me how to operate any of the other features on the vehicle. Terrible customer service. A new car should not have to be brought in for service so soon after the purchase date. Take your money elsewhere. It will not be appreciated here.

Ivan and Bev

Jan 19, 2016

Tony was great. He was very professional and knowledgeable. He made it a very easy and a pleasure to find the truck we were looking for. He spent extra time following up on all our accessories we chose for our truck. If you are looking for a Chevy, go to Grand Prize and ask for Tony Fernandez. You will not be disappointed.

Oscar Emilio

Jan 7, 2016

It was a pleasant experience,i like the place and the attention is very good,plus the work of the mechanic is pretty awesome and quick

Alison

Dec 31, 2015

Nice customer service when dropping off the vehicle.They need a trashcan in the waiting room there are none except for the bathroom

Guadalupe

Dec 28, 2015

David Schumaker kept me informed through the whole process. Cindy Orozco was also very helpful in setting the appointment and keeping me informed as well. Customer waiting area was clean, coffee was fresh and the Dunkin Donuts was a nice touch as well. Wifi Worked great!!! Keep up the great work Grand Prize!

Robert

Dec 28, 2015

I drive 40 min. to go to this dealership because their staff and overall service is the best. I have a dealership 10 min. away and have had such bad experiences there that I am willing to drive to make sure I get things done correctly. Thank you for your terrific service!

Colette

Dec 24, 2015

As always, whenever I need my car serviced, I go to my Grand Prize Chevrolet dealer, where I bought my car. The guys there are great, curteous and very helpful.

Alfred

Dec 19, 2015

My experience at the dealership was excellent. From the service advisor to the cashier. Also, "Joey " in the parts department is a great professional and represents Grand Prize Chevy very well. I wouldn't go anywhere else for service.

Angel

Dec 15, 2015

All was done as expected, Jose Estrada was very helpfull and profesional. He also came to work on his day off to deliver my new car

Alba

Dec 8, 2015

I commend the staff for their professionalism and commitment to excellence. I especially would like to thank Manager Craig for going the extra mile to ensure I walked away a happy customer.

Cazereigh

Dec 6, 2015

My experience with the service was ok. I was helped. Just I would like to touch on the fact that it was my second time for the same issue. The first time I came it was for an issue with my transmission; Chevy told me that it wasn't with a "Vehicle Diagnostic" and that it was a sensor on my brakes that was sending a signal to the transmission which is why it broke down. I ended up having to pay for this problem because it wasn't under warranty; which I feel it wasn't fair and I spoke to the Service Manager stressing that. All he told me was that he had to investigate and later told me that it was separate codes this time. Second time I was told again with a "Vehicle Diagnostic" that it was now the ECM or Modular that wasn't having my car shift properly. The only difference was that someone test drove my vehicle ruling it out as the transmission. I just feel like it was very unfair for me to had pay the first time for the same issue that it happened again.

Alan

Dec 5, 2015

Easy in and out, didn't have to wait very long. Everyone is always very friendly and says 'thanks you' for using Grand Prize.

Gloria

Dec 2, 2015

My service person (Scott Erickson) is outstanding. He is attentive, cordial, super professional. Their staff is quick and the job is well done. No complaints here.

Maria De Los Angeles

Dec 2, 2015

Well this time it was a lot better than before they did the service within reasonable time. I am very satisfied.

Julio Rodriguez &

Nov 27, 2015

you all are great.service was great. Ibeen going to grand price since 2001 and no complain. I, had bought 3 auto from them and I AM VERY HAPPY.

Julia

Nov 23, 2015

When I called to make the appointment, the customer service rep told me that Thursdays were slow and the oil change would take one hour, max. When I got there the service rep told me about 1 1/2 hours. And that if I wanted the car wash, then it would be longer. If I couldn't wait, then they couldn't wash my car. It took much longer, over two hours, and no car wash. I'm not satisfied with the time that the customer has to wait. Definitely an area that needs to be revisited.

Gerald

Nov 19, 2015

Quick service. Clinton called me in the morning and afternoon to let me know what was going on with my vehicle.

Rinaldo

Nov 19, 2015

this dealer is very professional. the service writer and service manager exceeded my expectations in taking car of my car.

Mauricio

Nov 14, 2015

My service advisor Rey is an excellent employee of yours who provides courteous and prompt attention at all times. Also your shuttle service is great as well.

Patricia

Nov 12, 2015

3rd time I've been to grand prize for service - staff is helpful and very courteous and extremely professional. Thank You, Patricia

Diana

Nov 8, 2015

Excellent sales staff Alex Zeledon very friendly respectful. Finance also was friendly helpful with finance options. Will definitely recommend Grand Prize. Answered all questions regarding purchase. This is definitely a positive buying experience.

Michael

Nov 4, 2015

Always the best experience! No other dealer has the best people to give you the best service in Miami, Florida.

Federico

Oct 28, 2015

Very professional and courteous staff. Work done on time and satisfactory. Would recommend to family and friends. Clean and well equipped facilities.

Claudio

Oct 23, 2015

I expected to be at the dealership for 90 minutes while the car was serviced. It was done in 50 minutes.

Edward

Oct 21, 2015

WONDERFUL!!!!! Fast,easy,no pressure,great price. I never had such a pleasant experience purchasing a new car. I would definitely rcommend Grand Prize Chevrolet everyone.

Alain

Oct 19, 2015

I would like to specially thank, Mr. Jorge Espinosa for his excellent service provided as well as his commitment and interest to make the negotiation possible. Honestly, it was a great experience!. I would definitely recommend the dealership for future customers interested in buying or leasing a car.

Kassandra

Oct 18, 2015

I had a great experience, Ruben and his team did an amazing job at fixing my car. It was unremarkable service.

Roberto

Oct 17, 2015

I've been your costumer for a few years now. I am happy with your services. Particularly with the personnel you have, is what defines Grand Prize. Attentive, respectful, considerate and NOT PUSHY. So, I say, keep it up. Continue to let your workers know how important it is to gain and maintain a "client". Thank you for your attention. Roberto.

Gilbert

Oct 16, 2015

in at 7:15 out before 9 AM. We were not without my car for long so my wife could go about her daily routine.

Andres

Oct 14, 2015

I arrived and was only waiting about 5-10 minutes before service rider attended to me and I requested a particular mechanic and he was able to accommodate. He advised it would take about an hour and half and my car was ready in that time frame.

Rick

Oct 13, 2015

Everyone from Craig Pierce to Rey Gonzalez were great. The issue was diagnosed as I assumed, fixed and ready in two days. The people in the sales dept were also very friendly and helpful as I looked at the new cars while waiting. Great Job!

Jason

Oct 10, 2015

Our salesman was courteous, nice. Wasn't pushy at all which goes a long ways. Didn't drag out all day, knew his stuff and didn't waste our time.

Melissa

Oct 5, 2015

The experience was great!! The representative took the time to fully understand my concerns and provided clear and precise information in order for me to make the best decision. He was customer focused, friendly, and professional.

Angel

Oct 2, 2015

The service representative was very friendly and informative, he was able to tell me upfront if there was going to be any cost for my service visit and I appreciate that

Sandra

Oct 2, 2015

Great service. This is our second vehicle we.bought here and will go back got the third someday. I never once felt pressure to do anything. Not only would I refer to the dealership. I have already done so. Great team at Grand Prize

Adam

Sep 30, 2015

My battery went bad after almost three years and after the car was inspected, it was replaced with a new one.Everyone at the dealership is very courteous and helpful.

Jose

Sep 27, 2015

Outstanding attention by Chris.Very fast and transparent paperwork.We left the Dealer 3 hours later with the car we were looking for.Neat and professional work guys!Thank you

Louis

Sep 25, 2015

I'm very satisfied with the quality of customer service at Grand Prize I have been a loyal customer for over 10 years.

Joseph

Sep 24, 2015

My experience was extremely pleasant. Valentine demonstrated great knowledge of the car, the coverage that comes with it, and fought to get me the best deal. Very good salesman on the floor

Felix

Sep 22, 2015

Easy way trough the signs to the service dept., clean all around, and a very courteous professional team to take care of details, in regarding the vehicle and more.

Lori

Sep 21, 2015

we did have some issues but in the end every thing turned out perfect. Our service consultant Clint was very nice and professional.

John

Sep 20, 2015

Hamsel was easy to work with. The deal was easy because we knew the exact car wanted which made things quick. The financing portion was very easy as well.

David

Sep 19, 2015

The repairs took a little longer than I expected but the car look real good and was washed. Great job.

Eve

Sep 18, 2015

Tony was a pleasure to work with. He provided excellent service and expedited the process so we did not have to wait. I would strongly recommend Grand Prize to anyone looking to by a car!

Irene

Sep 18, 2015

Simply put, David schumacher is one of the main reason I keep coming back. He is super attentive to the customers needs. I honestly cannot say anything bad about him. He is an asset to your company.

Melvris

Sep 10, 2015

The staff was very professional and the service was quick. I was pleasedwith my sales Representative as well as the finance manager. These guys were awesome. I highly recommend this dealership.

Ileana

Sep 9, 2015

I have been to another dealer and have been there forever. I love how fast Grand Prize did the work. They were fast and efficient. Great work! Will be returning soon.

Ibrahim

Sep 5, 2015

My service rep. Rey is always very attentive, helpful and quick to help my needs as to transportation, explanations of what my car needs and what they will do...i like that very much.

Janice

Sep 4, 2015

Had an annoying rattling sound from passenger side under hood. Previous visits did not correct it. This time the mechanic found A/C lines too close to frame & adjusted. This corrected problem.

Joel

Sep 1, 2015

Jose Really was willing to Help me as well as the Manager, and I am very Happy with my Upgrade.

Jose

Aug 31, 2015

My sales person, Khosrow Robati, was very personable and made me feel great when it came to getting my car. He was able to get me all the information that I needed to make my decision between a couple cars. I will definitely come back to get me next car.

Roger

Aug 28, 2015

I was very pleased to be working with Scott in the Service Dept. He surprised me when I was told my 2014 Camaro has a service agreement where the oil change and tire rotation was free of charge for that visit and possibly another . I like the way I was treated and your staff are very professional and deserve commendations for their people skills. I am looking forward to bring all of my Chevrolets to Grand Prize for all future repairs and service. Thank youRoger WydlerMiami Florida

Martina

Aug 27, 2015

I went for an oil change and car wash. The oil change service was good. The car wash however was not up to par. I still had to go home and wash it. I felt a better job could've been done.

Maria De Jesus

Aug 26, 2015

Mr. David Cruz was really polite and very professional and it was our easiest car purchase we have done. I will definitely come back for another car and I high recommend him.

Sheila

Aug 25, 2015

I was contacted every step of the way while I was waiting for my car to be completed and I appreciated that. Everything was as I was told originally about the cost and what was to be done.

Mariano

Aug 24, 2015

I had an emergency situation due to a 5hr scheduled road trip that same day. I pleaded with Scott to help me out in resolving the ac problem (broken belt) and he really came through with less than a 2hr turnaround. Thanks to Scott I was able to drop of my son in college without missing his move-in appointment. Scott was simply phenomenal!

Eugene

Aug 20, 2015

I have made purchases with you before on several autos. Your staff never ceases to amaze me. Their knowledge about the product your sell or that I'm buying. That's why I don't go anywhere else for my automotive needs. I well pleased with the deal we made. Grand Prize is the best dealership I've every had the pleasure of dealing with.

Jean Claude

Aug 15, 2015

i had the best experience ever, this is my second car buying over and they the only one who always make my dream come true. they dont treat like a customer, they treat me like a family.the salesman Julio was incredible and the sales manager Edgar Lockhard was more understand about my situation and do its best to make me happy. i drove 85 miles just to go there! good job guys!!!!! you guys are the best

Gloria

Aug 13, 2015

This was my first service visit since I purchased my vehicle and I must say that I was treated with the utmost respect and professionalism. very satisfied. Thank you.

Jeffrey S.

Aug 11, 2015

Jose Estrada, our sales consultant, Louis Izquierdo, the General Manager, Edgar Lockhart and Carl Irizarry all made us feel welcomed as repeat customers. Each of them are such incredible people who are not only dedicated to their families and community, but also make it a point to restore faith in the consumer's perception of what a dealership should be. We were treated with courtesy, professionalism, and honesty throughout the entire process. We were sure, in the end, that we had made the right and informed decision on our car. I hope that each of them is recognized for their excellence and knowledge in their field. They have won us as repeat customers and we are confident that we can refer any family, friend or colleague to Grand Prize with the knowledge that they will be treated fairly, and professionally.

Liset

Aug 8, 2015

The young sales person Christopher Curcio was amazing! Very friendly. I did not feel pressured. Worked with me from beginning to end. I would definately refer him to my friends and family. As a matter of fact, my brother in law recently visited the store and he is looking to work with Christopher Curcio.

Steven

Aug 8, 2015

Made the appointment on line. Upon arrival, I met with Scott who advised me which services to get. Later, scott advised that some parts were worn and they needed replacing. The service was very quick and the courtesy ride to and from home was excellent.

Vanessa

Aug 8, 2015

Clint my service advisor was awesome. He made sure to order part and call when ready so I wouldn't waste my time sitting at the dealership. Seat and consoled were fixed and car was ready at the promised time.

Amelia

Aug 5, 2015

When I arrive early other customers lept ahead of me each time without the service assistance knowledge it would be quite beneficial to have a ticket apparatus placed in the service driveway to alleviate the impoliteness of others that rise to receive your quality service. When my truck was returned a coffee cup was in my console and my radio station was changed (would have nice to return back to my favorable station) and my car was sprayed but not wiped. Told the service agent not to wash my truck because I had washed and cleaned it before bringing it in. My service agent is highly proficient just want the mechanical department to tidy up their presentation.

Beth

Aug 5, 2015

We were treated with courtesy, no pressure, and felt that our decision on the 2015 was a fully informed one. All employees and sales personnel were amazing people and they all helped to make a "dreaded" decision (always had a hard time buying cars) one that was pleasant, informative, and treated with respect and courtesy. We would definitely recommend Grand Prize to anyone looking for a new Chevrolet.

Rich

Aug 4, 2015

Easy in and out. I have developed a professional relationship with my service writer, David, which makes the experience when I go in for service much better.

Ada

Aug 3, 2015

My service advisor David and Manager Ruben Garcia go the extra mile to make sure my experience and service is Top Notch!! They take their time to listen to my concerns and address them to my satisfactionThank you David and Ruben

Irving

Aug 1, 2015

This was my second visit to G.P.C. and was BETTER than the first(if that could be possible) I have never seen people try so hard to please.I will be back you can take that to the bank.Thank you so much for your service.Dave S.is the finest S.M>.I have met.

Dennis

Jul 31, 2015

Scott is my service consultant a very pleasant,friendly and a professional. He defines the true meaning of what is to provide a great customer experience everytime.

Robert

Jul 31, 2015

Excellent experience alex the salesman was very helpful and provided eveything I needed to know about the vehicle. Very knowledgeable

Kenny Mattox

Jul 30, 2015

Wrote a previous review on this 2 days ago, my problem was resolved, Reubin Garcia took care of me in a very professional manner, my upmost gratitude to him and the service dept. I will be back for whatever my needs are on my new Duramax, thanks to all at Grand Prize

Kenny

Jul 26, 2015

My third tailght on roof was cracked were they tightend down screws to tight when truck was made that it cracked , your service dept replaced light and messed up the gasket when you went back with new light , this caused a water leak in my cab of my brand new Duramax Truck which still smells like mold & mildew today , lost my new truck smell, did,nt know we're water was coming from till my daughter was in the back seat and told me , this kinda sucks being a new truck !

Jose

Jul 17, 2015

I have purchased several vehicles thru Kenneth Darien and he is the reason why I return to Grand Prize for my vehicle purchases.

Lester

Jul 17, 2015

The overall experience was excellent from the arrival to the dealership till the moment I picked up the vehicle. I was made aware of the status of the vehicle during the repairs and was extremely pleased with the prompt completion of the repair. Clint my service advisor was great.

Miriam

Jul 17, 2015

The customer rep who attended to me was very cordial and detailed about explaining to me all the procedures being done to the car and other issues. He was professional and helped to resolve my issues.

Patricia

Jul 17, 2015

The service technician was courtesy, he recommended the service I needed to have done. The service was fast and completed when promised.

Rene

Jul 16, 2015

My service writer Tabitha barker went beyond what i think a service writer at any dealership would do. although i had not purchase the car at grand Prize she got my needs taken care of. i will continue to service my car at Grand Prize mostly not because of the dealer but the way i was treated by Tabitha

Cesar

Jul 15, 2015

Your staff is very professional and took care of all my needs. They bent over backwards to make sure I was satisfied. Even though I screwed and bought the wrong car originally they re-did my paperwork without any problems what so ever. I went to your dealership due to a mother dealership's lack or proffesionalism and was very surprized with your staff.

Carlos

Jul 13, 2015

Great attention I came in towards the end of the day and I was still treated cordially and with respect and I'm very satisfied. I did get my tires rotated and now the readings are off on dashboard readings are really the rear tires in the rear tires are really the front. Other than that all is great. Thank you.

Enrique

Jul 10, 2015

Excellent communication, customer service, a lot of knowledge about the car and they get what we are looking for right away.

Oswaldo

Jul 10, 2015

I was extremely pleased with the exceptional and personal service provided Mr Rubin Garcia the service manager. He ensured I was completely satisfied with the work and maintained me updated. I would definetly recommend! I was also impressed by tabatha the intake service person. With much thanks, Ozzie

Roy

Jul 9, 2015

I can not say enough about my service advisor Tabitha Barker. She was friendly, helpful and honest. She was professional and knowledgeable about what may be wrong with my car. And at the same time she was friendly and talkative to my son about all of the different cars at Grand Prize. Tabatha Barker is a perfect example why I bought my car at Grand Prize, I get my cars serviced at Grand Prize and I will probably buy another car at Grand Prize. Cheers!

Kenny

Jul 6, 2015

All employees are very friendly and service is very quick! I was very happy with the service I received, all around.

Daniel

Jul 5, 2015

The staff at Grand prize Chevrolet were very helpful and treated both family and I like family of their own. We had an exceptional experience, our friends and family will be referred to David Cruz as he exceeded our expectations.

Raul

Jul 3, 2015

Excellent costumer service, personal and friendly service by the vendors, Chris Cancio was exceptional and he gave us an outstanding attention

Anteaus

Jul 2, 2015

Mr. Robotti is an awesome individual. He's very knowledgeable and really tends to the needs or wants of his clients. The overall feel of Grand Prize Chevy is genuine comfort! The selections are plentiful so one is SURELY to drive away with their dream Chevy

Darren

Jul 2, 2015

I was disappointed that it took so many times to have the service department properly repair my vehicle. The service coordinator was polite and tried his best to assist me and I appreciated his efforts. However the mechanics in service technicians returned my vehicle to me dirty marked up on the inside and spare parts left on the floor of the vehicle.

Francisco

Jul 2, 2015

Excellent service.I'm customer for 10 years buying and repairs my cars.Are the best in Miami, maybe in Florida. Go and take a look.

David

Jun 29, 2015

Although I was satisfied with the attention given me by my service advisor, I was disappointed in the amount of time it took for the work to be done. I came in just to have a front bumper tag holder installed, (which I thought should have been on the car when purchased) it took about 2 hrs. to do so. And on the front tag holder, I'm at a loss as to why it wasn't installed at purchase. Are we in Florida being punished in some way? Auto's sold in States requiring dual tags are not sold without the tag holder just to be charged the better part of $100.00 to have it installed on vehicle. I find it quite unfair.

Christine

Jun 28, 2015

They have kept there word on all promises that they offered us. From our sales person Valentin to the sales mgr Eddie. They have delivered on all services. Im very pleased

Rogelio

Jun 28, 2015

My experience was wonderful and the staff treated me really well and helped me around to make me feel good and leave happy, excellent seller and helped me choose what was best for me

Lisnelys

Jun 26, 2015

I had a great time visiting this dealership. First of all is at a great location (very close to my house) . As soon as I walked in I was acknowledged and made feel welcome. I was updated on the progrees of the car I was getting fixed as well as the one I as looking to purchase. All around a great experience. I hope it continues this way because I did purchased a new vehicle which I would like to maintenance here. Thanks,

Michael

Jun 26, 2015

I received excellent customer service and got exactly what I was looking for. David Cruz did a great job helping me out.

Carlos

Jun 24, 2015

Service advisor Tabatha 10+ professionalism, vast knowledge, excellent Customer Service, dedication and always ready to answer any question or concern.

Rodrigo

Jun 23, 2015

Mr. Rey Gonzalez very nice and professional guy. The only issue was the cashier. One of the three ladies had a very bad mode. The rest was fine.

Rick

Jun 19, 2015

I set up an appointment that morning and had the car done by 4:30 that afternoon. The staff was very helpful, Rubin Garcia and the service writer Ray. They did a great job, on time and completed everything.

Rodney

Jun 18, 2015

The General Manager is the best(Louis Izquierdo) he made an unsatisfied customer very satisfied. We had no where to turn. But he helped us out of one vehicle and into another. making our retirement dreams come true. God Bless you, Mr. Izquierdo. This is a great dealership and great staff. I highly recommends this dealership because they live up to what GMC is all about, Safety and Customer Satisfactory.

Gregory

Jun 15, 2015

Clint was very professional about the recall for my pickup and got me out in decent time. I would recommend Grand Prize.

James

Jun 12, 2015

RUBIN GARCIA HAS MAS MADE YOUR SERVICE DEPARTMENT OUTSTANDING.HE IS THE BEST SERVICE MANAGER I HAVE EVER DELT WITH.WE ALSO DEAL WITH BMW,AND OTHER SERCICE DEPARTMENTS. HE IS AN ASSET TO GM,AND GRAND PRIZE CHEVROLET.

Scott

Jun 12, 2015

This was the second vehicle I have purchased with Grand Prize Chevrolet, and more specifically Internet Sales Manager Jose Estrada. As always Jose Estrada provided me with exemplary service and care. I'm once again completely satisfied with my experience at Grand Prize Chevrolet and could not imagine buying a truck any where else

Lori

Jun 11, 2015

Julio our salesman is very friendly and knowledgable. He took extra time with us which was greatly appreciated. Grand Prize is a very good place to buy a car. I recommend it highly!

Julio Rodriguez &

Jun 9, 2015

I, been going to grandprice since 2001. I bought 2 car and 1 truck. The service advisor is great. Iwill not go to any other dealer.

Lori

Jun 8, 2015

Scott Erickson is the best service rep any where! He is always courteous and professional. He ensures the job is done right and quickly. Scott is an asset to Grand Prize and a pleasure to do business with.

Angelo

Jun 4, 2015

Scott Erickson is so honest and truly passionate about his relationship with the clients. Ruben, his superior is also a great asset to Grand Prize. Kenneth, the Sales Person makes it his priority to check the service area to see if any of his sales are there. Usually the sales person forget after the person, not Kenneth and that is why I have purchased, leased and also personally brought in friends & family to Grand Prize. Those 3 gentlemen are the Terrific 3s!!!!! I miss Manny the General Manager, bring him back!!!!!!

Sally

Jun 4, 2015

The Interior of my car has an unpleasant odor that was not present before you worked on it. I don't know what it is. Otherwise, Clint Pearce worked very hard to accommodate us and accomplish the repair.

Carol

Jun 3, 2015

Your personnel are excellent at what they do. Both Rey Gonzalez in Service and Mr. Robati in Sales treat the customers with great consideration.

James

Jun 3, 2015

Professional, far greater than competitors within sales and business manager ranks. Never felt stressed or OVER qualified before got real help. Only my LEXUS dealer as a 460 LS owner was a good, NOT any better.

James

May 30, 2015

My major repair was handled in a very professional and timely manor I am very happy with all staff involved including management thank you .

Leonor

May 30, 2015

I arrived without an appointment an was ready with my books to wait all morning for my car. The gentleman that took care of me was amazing. Great customer service. He kept me periodically informed of what was going on and how much more time it was going to take to complete the job. I was pleasantly surprised to get my car back sooner than expected. The waiting lounge is impeccable with donuts and delicious fresh coffee. I love this place. Thank you. By: Leonor Pimentel 1914 silver Chevy Crise.

Jaime

May 29, 2015

The way we were treated was excellent. This was our first time that purchasing a car was a very nice experience. Usually, you spent long hours trying to agree with the vendor and the person dealing with the financial aspect of the purchasing and is very uncomfortable. In this case, it was completely different and I will definitely recommend to deal with David Angel.

Irma

May 27, 2015

Craig Pearce is a pleasure to work with, he cares for his customers, my husband went to see him over a previous issue and he immediately resolved it. Clint Pearce handles the maintenance of our Enclave and he keeps us informed instead of us calling to find out whats happening. Thank you! For having him at your service dept.

Reinaldo

May 25, 2015

Mr. Robati was extremely kind And welcoming. He definitely made the experience enjoyable for myself, and also for my Fiance. We walked away knowing that we had made a great purchase. We felt extremely comfortable with the process from finish to end. Mr. Robati knew exactly what he was talking about, and I would recommend him to anyone that would be in the market! Thank you for making our experience one to remember!

Talia

May 25, 2015

Great customer service. Julio Hernandez thanks so much for all your help.. He explained me the features for each car that I tested. He put special attention the type of car, their features and price that I was looking for. Finally, I got a great car. I am so happy with my Chevrolet Cruze. manager of the dealer very nice, very professional, he offered a good offer. .Great team. Relationship /interactions vendor and client, great. I will recommend these dealer to anyone who is looking for a car.

German

May 20, 2015

I'm so happy for the best service We have Rey Gonzales and Ruben garcia they always give me the best service.Thanks Grand priza Chevrolet

Noel

May 20, 2015

Thank you for getting to the bottom of the problem ..you guys are the best ...thank you Greg Pierce also Tabatha and George Ruiz.

Rey

May 20, 2015

i had an awesome experience, super fast service. great costumer service, and my mechanic david did a really great job. keep it up

Sasha

May 18, 2015

Scott has helped me with my vehicle and the issues we have been having with it. He has been courteous and assisted me with knowledge and professional courtesy.

Martina

May 15, 2015

I was looking to get into a new vehicle. The grand prize was very helpful and pleasant during my car buying experience.

Carmen

May 4, 2015

My overall experience at the dealership was outstanding. Our sales person Mr. Valentin Casuso was very knowledable and helped us make the right decision on our 2015 Tahoe. He was very courtesous and made our purchase very smooth. The sales manager Mr. Manny Gomez was also very courtesous and was willing to do what was neede to fit our needs. Thank you also to the Finance Manager Mr. Irrizarry, he was very professional and patient with us throughout the paperwork process.Thank you so much for making our purchase experience a great one, and I will definetely recommend Mr. Casuso as he as well as the others mentioned are a great assest to the Chevrolet Company.Many Blessings,Carmen and Carlos Ramos

Lazara Milagros

May 3, 2015

We had a fair and honest experience. Julio have us a great deal and I would recommend him to my friends and family.

Oscar Alvaro

May 1, 2015

Our sales person Mr. Tony Fernandez was great! Very professional and everything was quick no fooling around. Loved my experience and will continue to use the dealer.

Gus

Apr 28, 2015

Scheduled maintenance was great. parts where ordered for a problem with the seat and all taken care of. The free car wash was the only issue. Don't offer it if it's going to be done half heartedly.

Richard

Apr 28, 2015

Immediate service, I was test driving the truck I wanted to look at in 10 minutes, I went back to get an out the door price which I got in 15 min and no run around, the finance department gave me my options clearly. I did come back to get a bedliner installed and that went just as well, 45 minutes, just long enough to think about getting the Z28.

Irma

Apr 27, 2015

My husband and I would to acknowledge and thank George Ruiz for always handling all our 2012 Enclave issues in a professional and truly caring manner! We had a radiator problem that thanks to service manager Craig Pierce generous assistance, he got it resolved. Thank you Mr Pierce!

Richard

Apr 25, 2015

Everything was taken care of I was happy about the outcome my Service person was very nice and competent .

Daniella

Apr 23, 2015

Helpful, friendly staff. 2nd time customer and would definitely go back in the future. Excellent range of cars and service.

David

Apr 22, 2015

The service department assisted me immediately, no waiting.The Job was completed on time. I am very happy with my Suburban and the service at GP.

Braynner

Apr 17, 2015

Had the Best experience ever at Grand prize chevrolet thanks to Edgar Lockhart & Christopher Cancio they made me feel like at home, wonderful customer service 100 % customer Satisfaction.

Jacklyn

Apr 15, 2015

Tabatha Barker was very nice. She was on point with my appointment. I just wish it wouldn't take over an hour to get the service done. Its an oil change and rotation of tires and with an appointment, the customer should be in and out. Also, the mileage documentation is not accurate. At this very moment (04/15/2015 at 9:13am) I have 5,179 miles and my receipt says 6,000 miles. This can be a problem later on if an entire 1000 miles are being added to my mileage. I did call Tabatha and she took care of my issue with the mileage right away. She is always so polite and professional. Happy she is my service writer.

Guillermo

Apr 9, 2015

I always try to be taken care by Mr. Schumacher when I go there for service. He is the best.

Laura

Apr 8, 2015

Grand Prize Chevrolet gave me the absolute Best new car buying experience I have ever had! I'm still amazed at how well it went. Jose Estrada was fantastic to work with. I've already told everyone I know how great it was and that I would recommend this dealership for all their car needs. Thanks for being so great.

Roberto

Apr 8, 2015

As always. Great Service!!! Scott Erikson always attentive and he always takes personal the mechanical needs or maintenance of my car.

Steven Harry

Apr 8, 2015

My experience with my sales Representative was beyond excellent. David , my sales rep is by far the best car salesman I've ever dealt with but as far as the service/repair department was by far the worst experience I've had. I went to get my car checked for a problem and all they did was put over 20 miles on the vehicle and use all my gas. Granted they couldn't find anything wrong with the vehicle but maybe if they would have paid attention on how I instructed the way to recreate the issue it could've been a different outcome. Long story short David (my sales rep) went above and beyond for me even after his job was done. Repairs/service on the other hand is horrible, long wait times , not listening to the customer, and flat out waisting my time. It just felt like a complete waste especially since I work overnight and had to be dealing with this during the time I usually sleep.

Gary

Apr 2, 2015

Julio Hernandez did an outstanding job. Hopefully he will still be working when I am ready for my next vehicle.

Laura

Apr 2, 2015

The experience was organized, quick and the sales person was knowledgeable about the vehicle I was purchasing. I would recommend Grand Prize and Julio Hernandez to my friends and family.

Joshua

Mar 31, 2015

Drop my vehicle off, offered a ride home, was informed of procedure and any findings all the way. Was informed when ready for pick up, clean vehicle. Everything looked good.

Roger

Mar 31, 2015

David did an excellent job of explaining all the features in my new vehicle. Financing was quick and easy. Facilities are well kept and everyone was very friendly.

Julio Rodriguez &

Mar 29, 2015

The staff at the dealer are great, this is my third automobil i buy from grandprice.Mr.Rey Gonzalez the service advisor is great.

Angel

Mar 27, 2015

David was wonderful !!!! He is always willing to go out of his way for the customer. David is truly what I consider " A work of Art" when it comes to providing outstanding customer service.

Pearl

Mar 27, 2015

The people there are very concerned that they are doing everything that they can to help me get my problem solved.

Hector

Mar 25, 2015

Fast friendly service and honest salespeople. Have purchased my last 2 cars there and is the dealership I think of first.

Jerry

Mar 25, 2015

The service advisors were good at explaining and taking time to answer questions. They show good care and service time for auto need.

Paul

Mar 21, 2015

My salesman Julio made the deal very easy and quick for us. We are always treated fairly which is why this our 4th truck purchased at this dealership

Juan

Mar 19, 2015

We had the pleasure of dealing with Internet Sales Manager Jose Estrada, who was extremely knowledgeable and patient with us throughout the entire process. He took the time to go through a series of different buying/leasing scenarios with us for two different models of cars and provided us with excellent service overall.

Ronald

Mar 19, 2015

did fine repair but shouldn't have taken 10 days then told I had to pay6 days of rental...argued and didn't have to pay

Yesenia

Mar 18, 2015

My lease has a maintenance plan of 2 years and the service rep was great, attentive and straightforward. The shuttle guy that took me to work 'Danny' was excellent. Unfortunately, I understand that the courtesy car wash is free but they did a horrific job. I should've taken pictures but they did not clean off the dirt from the runners nor the open wheel area. A little water pressure would've taken it off. Don't offer a free car wash if it is going to be half done. Thanks.

Gisela

Mar 16, 2015

The service rep that helped me was super friendly and helpful I was super happy to the kindness of all the employees

Jose Rafael

Mar 12, 2015

This is my favorite fealer and the sale representative is the best person with the experiency that is beeded to be a car sales

Jay

Mar 4, 2015

It was great in and out. Jose Estrada was a great salesman. Will be using him from now on. All the staff was very helpful. Thanks guys.

Ruben

Mar 4, 2015

BUYING A CAR COULD BE STRESSFUL BUT AT THE DEALERSHIP THEY MADE SURE WE FELT COMFORTABLE AND AT HOME. WE REALLY ENJOY OUR VISIT BEGINNING TO END.

Julio

Mar 3, 2015

I bought my car to another dealer and change for not being happy with the service, now I'm really satisfied

Teresa

Feb 20, 2015

David Shumacher is an excellent service advisor. He is very prompt and stays on top of the customer's service requests.I got 2 new tires and the technician operating on the car was able to re-program the tire sensor on the left front.

Darryll

Feb 17, 2015

Mr. Schumacher & Robert did a tremendous job of getting me in & out as soon as possible. Mr. Schumacher also had Robert show me a couple things that need to be taken care of. This explained a couple questions that I was eventually going to ask. In the long run, they are helping to prevent some serious damage to my truck.

Marqueisha

Feb 13, 2015

Mr. David Cruz is a very professional salesman. He went over & above to explain the details of the car to me.

Odalys

Feb 12, 2015

Julio was great, he helped me with everything I asked and did everything in his power to make sure I got what I wanted.

David

Feb 11, 2015

we went to (2) other dealers in the area and were shocked how unprofessional they were. The momemt we walked in to Grand Prize we were greeted and assigned a salesperson. He immediatley took us out to the Traverses and offered a test drive. We ended up ordering one because of our needs and thle whole process was painless and professional. The whole dealership is professional and outstanding. We will use them for all our needs and already have referred them to others.

Fabel

Feb 11, 2015

Julio Hernandez, my car salesman, went above and beyond for me. Buying a car has always been very tedious and time consuming for me, but it was the complete opposite at Grand Prize Chevrolet. I went into the dealer looking for the car I wanted and was out driving my new car within a few minutes. Overall I had an excellent experience and would definitely tell my friends and family about Grand Prize Chevrolet based on the awesome experience Julio provided.

Angel

Feb 10, 2015

This was my 1st time there for an oil change and compared to several other dealers I've been too I must admit that this one the best customer services that I received from the moment I arrived until the moment I left the dealer.

Margarita

Feb 9, 2015

The service team was great! Scott Erickson set my expectations on the wait time and I was not disappointed. My overall experience with Grand Prize Chevrolet has been excellent!!

Laraina

Feb 5, 2015

Scott was great. He was friendly and answered all my many questions I had. Thank you for a great experience. Will definitely come back.

John

Feb 4, 2015

I want to say Jose Estrada did a fantastic job in getting me what I wanted he went above and beyond to make me feel extremely comfortable in making my new Truck purchase. I will send everyone I know looking for a new vehicle to Grand Prize

Nina

Feb 4, 2015

Tony did a fantastic job for us only dealership in Miami to offer a soda or water while deciding on which car to purchase.

Philip

Jan 31, 2015

the experience could not have been better, Since we were traveling from Okeechobee FL. to respond to an internet sales offer we did not know what to expect when we got there. Our sales preson with whom we had contact with prior to our deciding to make the trip to your dealership could not been any more honest and upfront as to what to expect in dealing with Grand Prize Chevrolet. He was definitely the deciding factor in us making our purchase. He handled the transaction as I would have expected and was very prompt and thoughtful to our every question and need. We are completely satisfied with recent dealings with Grand Prize and there excellent sales staff.

Alejandro

Jan 30, 2015

THAT WAS MY FIRST VISIT TO YOUR DEALERSHIP AND I WAS IMPRESSED BY THE WAY I WAS TREATED IN THERE. I HAD A COUPLE OF BAD EXPERIANCE PREVIOUSLY IN A DIFFERRENT LOCATIOBN BUT DEFINITIVLY I'LL BE WITH YOU EVERY TIME I'LL NEED

Gloria

Jan 29, 2015

I am very satisfied with the care they gave me, the whole team is super professional, very kind and helpful.The purchase of my car was a very nice experience.And I'm happy with my Chrysler 200 was the best decision

Jacqueline

Jan 29, 2015

Courteous staff, pleasant waiting room. The woman spraying lysol all around us was NOT welcome. I'm allergic to it. She should have asked first if it would bother us.

Ila

Jan 28, 2015

Starting with Service Co-Ordinator to Maintenance,Excellent service - could not ask for a better TEAM to takecare of my vehicle!

Cheryl

Jan 27, 2015

Was able to work me in without an appointment when I had a nail in my tire. The cashier ladies could be a bit more friendly! Just about bit my head off when I asked if they could re-fill the coffee...

William

Jan 27, 2015

My service rep Danny Shumacher was very courteous and professional. I waited for my warranty item to be replaced which was done by a very competent and pleasant mechanic named Robert. He delivered the car to me as promised as new. I will definitely request for Robert as my mechanic for any future repairs or service on my Dusk Edition Camaro which is my pride and joy.

John

Jan 22, 2015

My service advisor, David S, was great one of the best if not the best I have had in my 40 years of car ownership.

Roy

Jan 21, 2015

THE TREATMENT WAS EXELENT, THE JOB WAS QUICK.EVERY ONE REMEMBEWRS ME, AS I HABE BEEN A CUSTOMER FOR THE LAST 5 YEARS, AND I GOT MY LAST 4 VEHICLES FROM THEM, AND ALL MY VEHICLES ARE SERVICED AT THEIR FACILITY.

Vanessa

Jan 21, 2015

My husband and I are always very pleased and impressed with the service at Grand Prize. The sales department is above standards and well above any other dealership we have ever purchased vehicles from. The team including the finance department are always very helpful, courteous, and quick. We highly recommend the sales team at Grand Prize Chevrolet.

Anthony

Jan 20, 2015

My wife and I have bought several cars from Grand Prize and have always received exceptional service. Manny and Tony made us feel as if we were right at home and part of the family. I felt so comfortable that even my three year old had a great time at the dealer and wants to go say hi to Manny and Tony. They made the process so fast and simple. We will definitely make this our dealer for our other car purchases. We thank them for everything they have done for us.

Orlando

Jan 20, 2015

It was just great, specially David Schumacher he's a great guy, very helpful, he answer all my questions and concerns. So in another words if you live in west Kendall and own a Chevy go to Grand-Prize Chevrolet for service!

Irving

Jan 17, 2015

My experience at Grand Prize was most enjoyable.The service adviser was VERY professional. (David Schumacher) He kept me informed on the progress on work being done, with explanations.Would definitely use your services again.

Guadalupe

Jan 16, 2015

Smooth purchase. Kavon was very accommodating. I was sick and attached to an IV. Kavon did most of the deal over the phone. I had 60 minutes each time to test drive and then on the second vistit sign the paperwork. Grand Prize made it work. When it came to service they expedited my needs and fixed the car correctly the first time. Very Satisfied!

Hector

Jan 12, 2015

Quick check in. Only negative is I had to wait 2 hours even though I had made an on-line appointment for my oil change. Last time I did not make an appointment and waited same amount of time so is there really a reason to make an appointment before coming?

Rinaldo

Jan 12, 2015

Mr. Ruben Garcia took care of my problem quickly and efficiently. It is always a pleasure doing business at this dealership. ..

Fernando

Jan 7, 2015

Took 3 hours for oil and filter change and I had an appointment. Not fast enough or the manager didn't consider that I had an appointment. I wonder how much longer it would have take if I didn't have an appointment. Husband was very annoyed.

Gregg Joseph

Jan 7, 2015

My service advisor George is the best! George always makes my dealership visits pleasant. I love bringing my car to him for service. Thanks a million!!!!!

Keneth

Jan 7, 2015

The level of service is outstanding. I was taken care of right away and everything was done just as promised. I will continue coming here for the care of my Chevrolet.

Howard

Jan 6, 2015

A very straight forward process when purchasing a vehicle. Salesman Khosrow Robati , finance manager Carl Irizary, and the general manager Manny Gomez answered all my questions and concerns. They made buying a vehicle a very simple ,uncomplicated enjoyable experience.

Xavier

Jan 6, 2015

The service was fast and friendly. They also made sure I didn't need anything like a ride back home while my car was being serviced.

Bianca

Dec 30, 2014

Amanda, your service person was very pleasant when taking in my concerns. The buying experience was okay as well. The sales person could be a bit more polished but I recognize that he seemed ill and was not feeling well. Overall, he tried very hard to service us well.

Jennifer

Dec 27, 2014

I really liked your computerized reminders and the personal call of appointment reminder. Scott Erickson is a wonderful member of your team.

Jacklyn

Dec 22, 2014

From the moment I met my salesperson Julio until the moment I drove off in my new vehicle, my experience was amazing. I have lived down the street from Grand Prize for over 12 years and never had gone by. I can tell you I will never go to any other dealer.

Andrea

Dec 20, 2014

The experience was seamless and enjoyable. It was very clear I was in trusted hands and I could not be happier with my new Chevy!

Jacqueline

Dec 19, 2014

Amanda was very helpful and courteous, as are all of your employees. It was very convenient being able to drop my car off the night before the work was done. I'm so glad that you have that option.

Gregory

Dec 18, 2014

Valentin Casuso was very attentive and personable.

Clara

Dec 16, 2014

Exelent customer service. , I feel free to chise the car im lookinng, David and Robati do everything to ofer the best servise to me there are a great sales person.I feel super happy and thaksfull with then.

Julio

Dec 16, 2014

Your service advisor David Schumacher is a great asset to your organization. He always goes beyond to keep me satisfy! Ivan the technician who took care of my Gran Sport Vette could not more knowledgeable and kind. Great job!!!!

Irene

Dec 15, 2014

David Schumacher is an exceptional service advisor. He really knows how to take care of a customer. Especially in the past I have had issue with grand prize and thanks to David he has won me and my family back. He is truly an asset to grand prize. If he is not there I will not bring my truck in.

Caroline

Dec 13, 2014

This was a great Experience with Kenneth Darien sales consultant on the purchase of our new 2015 spark.P.S. This was hassle Free.Thanks. Again for all your helpKenneth

kalvin66

Dec 13, 2014

This was a great Experience with Kenneth Darien sales consultant on the purchase of our new 2015 spark. P.S. This was hassle Free. Thanks. Again for all your help Kenneth

Veronica

Dec 11, 2014

I was very satisfied with the level of care and attention at Grand Prize Scott Erickson was amazing as a service advisor. Because of him i will return and recommend others

Jim

Dec 10, 2014

Very friendly. They are people who can talk to you , not at you. Great time to wait and coffee is a great way to make me happy. Have been a ford driver for 40 years, hope to continue only this time with Chevy. So far super goog. Please keep up the good work. jim

RWilliams

Dec 9, 2014

The staff at Grand Prize Chevrolet are helpful and professional!

Ray

Dec 5, 2014

Thank you Mr. Ruben Garcia for your help and assistance repairing my ZL1 Camaro. As always, its a pleasure doing business with this Dealership. I always get treated with respect and made to feel comfortable when I arrive to Grand Prize Chevy. Thank you.

Manuel Perez

Dec 3, 2014

I had a problem before with my vehicle and they took care of it gently and without questions. Good service

Guillermo

Dec 2, 2014

My experience was wonderful. Starting from the sales staff to the finance department and to the delivery and inspection staff. It was a great experience. Thank you.

Carlos

Dec 1, 2014

The whole process from start to finish has to be the easiest experience I have ever had in leasing a vehicle. Julio, my sales advisor, was very courteous and professional and Manny, the sales manager, was very diligent in getting me the best deal possible.

Charles

Nov 21, 2014

I was so impress with how the garage/maintenance area and the service writer area was so clean. Even while i was waiting on my car a maintenance man was moping the areas. Very impressed.

Neyvi

Nov 20, 2014

Everything was taken care of, as promised. I will bring my vehicles to Grand Prize Chevrolet and have my friends bring their's. Ruben Garcia and Jorge Ruiz are an excellent Duo!

Dorys

Nov 18, 2014

Too many dealer name give some extra attention to the car since you change the oil & oil filter . I was disappointed when left the dealer and I figer out one from my tires it has only 29 air pressure !!

Martha

Nov 15, 2014

Scott takes great care of all of my car needs and I never have a complaint. Scott and Greg Pearce is what makes your dealer ship the best in the world.

Aderle

Nov 14, 2014

David was awesome... very helpful and made sure to keep me informed about everything that had to do with my car.

Cindy

Nov 12, 2014

Every employee I had contact with was respectful and courteous - from Scott my service advisor to the employee who washed my car and the office staff who collected my payment. Scott explained the work that was needed and completed and prepared/educated me regarding upcoming work that my vehicle would be requiring.

Brittany

Nov 7, 2014

The service memebers were very friendly and kept me very well informed of the status of my vehicle. Will definietly go back again if the need arises!

Betty

Nov 6, 2014

The Staff, especially David Shumaker, was very attentive to my needs! Being handicapped, it takes a while for me to do simple things! I thank him and the Shuttle driver for their assistance!

Maria

Nov 4, 2014

Every advisor that assisted me were friendly and honest about every aspect of the process. I was pleased with the services provided to me.

Maria

Nov 3, 2014

I only found a little problem, when I bring my car, they bring me home with a courtesy van (EXCELLENT) but that day NO BODY CALL BACK TO ME ABOUT MY CAR STATUS. THEN I CALLED SERVICE DEPARTMENT BUT WAS TO LATE THEY HAS BEEN CLOSED.

Milagros

Nov 3, 2014

the car had problems with the air conditioning and the third brake light in the dealer 's attention was excellent and fixed the car100 % recommended it

Chantal

Nov 2, 2014

David in the service department was so helpful and got back to me in a timely manner. I have told family and friends how great the service was there. I really appreciate how friendly and understanding David was. Will take my car back for sure.

Jorge

Nov 2, 2014

Every time I've visited the dealership for service it has been a wonderful experience. Everyone alway friendly and courteous. :)

Toni

Nov 2, 2014

Everything was great, even the Advisor (David Schumacher), he was so courteous and helpful. Thank soooo very much Grand Prize of Miami. Toni Boykin

Richard

Nov 1, 2014

Once your service department started on my Corvette they took the time to make sure the job was done right. I am very thankful to Dave Shumaker, Ruben and the technician who cured a tough problem.Richard Downing

Jacqueline

Oct 31, 2014

I was able to drop my car off the night before the service was done on my car. It was very convenient.

Josh

Oct 30, 2014

I had a great experience. Salesman was extremely helpful. Finance worked very hard to get what I needed. I have already recommended dealer to my friends.

Steven

Oct 17, 2014

I got there just before closing and Scott was very friendly with helping get my truck's issues written up on a service ticket. He then kept me up to date on what was being done with the truck, and how long it would be until I heard from him next. It was a very refreshing experience compared to my two other most recent dealings with Miami Lakes Chevrolet and Homestead Chevrolet..

Roberto

Oct 13, 2014

Scott does a great job in treating me as a closed friend and not as a costumer or stranger. He is also interested in my concerns.

Edward

Oct 7, 2014

I am absolutely convinced that I will always get the best possible service available anywhere from the TEAM at Grand Prize! This has been my experience time after time.Thank you.

Patricia

Oct 2, 2014

Alex (my salesman) was very helpful in answering all questions. I really feel like he was looking out for my best interest. That's why I took my best friend back just two months after I bought my car to help her get a new lease. Alex explained the benefits of leasing vs purchasing in her case.

Patricia

Oct 1, 2014

From the time I was checked in until my car was ready the service staff was professional. All my question and concerns were addressed.

Luis

Sep 29, 2014

For serveral weeks my wife and I were searching for a car online and have visited several dealers , but after weeks of searching it seem hopeless. After visiting the other dealerships it became clear that many of these sales rep did not care and just wanted to sell me used cars with very high mileage and high intrest rates which did not make any sense so at this point we gave up. The following week we spoke to a family member who resently purchased a chevy Volt. Not only was she happy with her purchase she was happy with the rep as well. So with that in mind we decided to visit the show room at Grand Prize Chevy Dealer. Once we arrived we spoke to Mr. kenth Darien who i can say was not only respectful but totally profesional and very informative regarding all the cars within the show room. This was so important not only to me but to my wife and for this reason we decided to purchase a new SUV. Since we were so happy with our new purchase that night we decided to to go back 2 days later and purchase new car for our duaghter as well.. Once again Mr. Darien is a true gentlemen and a true profesional. and going forward I will conitune to recommend others to Grand Prize Chevy.. Thank you all....

Bernard

Sep 28, 2014

Our salesman, Kenneth has bent over backwards in accommodating any issues we may have. Scott in the service dept. is also very knowledgeable in assisting us as well

Bibi

Sep 27, 2014

The mechanic that helped me was very helpful although I hate the vehicle that I am in. I have had nothing but problems with the car. Not happy with my purchase.

Marsha

Sep 27, 2014

This is my 3rd vehicle purchased from this dealership and I have to tell you that I am totally satisfied. I have had nothing but the best service and courtesy. Each time they were able to meet my needs completely. Thank you

Julio

Sep 20, 2014

HI, it was a very nice service but I still waiting for a comunicamos in reference to the part the car need to be fixed but everything else was excellent. Thank you

Nelson

Sep 20, 2014

George Ruiz was excellent in ensuring I received prompt and dedicated service. Craig and Ruben (Service Managers) are very attentive and always ensure I am satisfied with the service I received.I will definitely continue returning to Grand Prize and recommending my friends and family. Thank you for a great job!!!

Ivan

Sep 17, 2014

Excellent and quick service. George was very helpful, i was in a hurry and he made sure everything was done in time.

Gregg Joseph

Sep 16, 2014

I love taking my truck to grand prize chevy! Always a great experience, Jorge provides excellent service each visit. It's no wonder why they are south Florida #1 Chevy Dealer!!!!

Hector

Sep 14, 2014

Went in for a factory recall fix. On a busy saturday around 11:00 am. They informed me that, regretably with the volume of customers that day, they estimated around a 2 hour completion time. I got my car back in an hour. The customer waiting lounge is very comfortable, I fell asleep for a while there.

Blanca

Sep 13, 2014

Rey the person in charge of receive my car was very professional and explained the advantages of my lease to do maintenance (I did not remember!). He offered shuttle services. The waiting room was very nice, bathrooms and the workshop was clean!

Hildra

Sep 12, 2014

The gentleman who help me was very informative and very sure of his position as well as gave me quality treatment.

Adam

Sep 9, 2014

The staff at Grand Prize Chevrolet went above and beyond to ensure my total satisfaction of the service performed on my vehicle. The service advisor Dave Schumacher saw to my concerns and the Service Manager Ruben Garcia called me to let me know that he is following up to have my vehicle ready as soon as possible. The mechanic even spoke with me to identify my specific issues better to effect repair. THANKS!!!

Alexander Robert

Aug 15, 2014

I felt like the dealers tried to high ball the negotiation and come in at a higher level than advertised on websites that I researched. Only after revealing my information did they begin to have some room to negotiate. Overall they were amicable but just took much longer to come to a deal than I thought was necessary. They are obviously trying to make commissions which I understand but they left very little room to negotiate the deal.

Rodolfo

Aug 15, 2014

This is my second vehicle purchase at Grand Price Chevrolet. Sales personnel and Finance Managers were very professional and courteous. I'm a very satisfied customer.

Ray

Aug 13, 2014

Never an issue when I take my vehicles for service. All of the service writers and Ruben Garcia give you 100% of their attention with any and all concerns you might have. I will continue to buy and service my vehicles with this dealer ship.

Susan

Aug 11, 2014

Absolutely the best !! Everyone was so friendly and knowledgeable. I did have a question a service team member was unable to answer; but he quickly found a member to help me. I am so very happy with Grand Prize Chevrolet. I live in South Miami, the Dadeland store is closer; I did go there, but left shortly after arriving. The Dadeland store is very unorganized, Dadeland is people UNFRIENDLY and not willing to help - Dadeland doesn't care about their customers. It is definetly worth the drive to Grand Prize Chevrolet to be with people who genuinely care. Keep up the good work !!! GO TO GRAND PRIZE CHEVROLET !!!!!

Carol

Aug 9, 2014

Rey Gonzalez is a great service advisor. He always makes sure that my car is properly serviced, that I am correctly informed, and that the car is ready when promised.

Liset

Aug 5, 2014

Very Courteous employees. Went in for a recall and they fixed a nail in my tire for FREE!! Love this place.

Vanessa

Jul 31, 2014

Valentin Casuso was our salesman and he went above and beyond to help us get the car as well as Carl Irrizsary in finance. Thanks to both of them I found my new car.

Amy

Jul 26, 2014

This was my first service visit at Grand Prize. I was impressed from the minute that I arrived. I was attended to quickly. Service took about an hour. The waiting area is comfortable. The process is well thought out and everyone was friendly.

Martha

Jul 21, 2014

The service is the best. Being a woman they really do take care of my car. Scott and Craig are the very best.

David

Jul 19, 2014

Rey Gonzalez is the best service manager i have ever dealt with.. He treats us like family always keeping us informed about the progress of our vehicle and I have recommended him to many friends. Thank you Rey

Henry

Jul 18, 2014

fast warranty service! Time is valuable & they respect this concept! Getting fast service is Key to buying the brand. Thanks, henry

Lazaro

Jul 15, 2014

Great salesman,great and fast experience.Will comeback for my next purchase or lease when the time comes to trade in,thank you Tato and Grand Price.

Lori

Jul 14, 2014

My car had the tires and rims stolen, the windows broken, and the hood and front bumper was damaged. Scott Erickson assisted me with every aspect of the whole process. He took care of the service aspect and assisted me with the body shop estimate as well. The body shop did a great job. The car looks brand new. I am very pleased.

Bonnie

Jul 12, 2014

Only problem was it was 4th of July weekend and there was only one service advisor helping customers so the wait was longer than normal.

David

Jul 11, 2014

Grand Prize gave me a very good service and have very good and friendly people. I only have one question that I did not make the same day of the service because I had to go to other place very quick:Why the procedure for the tires rotation were different compare with the traditional I know, this means, the rear wheels passed along the same side to the front and, the front wheels go back but on the opposite side. For my Traverse, front tires went back on the same side, not switched sides, or not crossed. I know this because I marked each wheel to verify the rotation after I receive my Traverse, this due to Grand Prize do not allow customers to enter to the working area.

Michael P.

Jul 8, 2014

I emailed and spoke with Kavon Kousari several times before flying to Miami to look at a BMW and purchased it. Mr Kousari also worked with me on getting the car financed before I arrived. He picked my wife and I up at the airport as well as offered to take us to a place to eat before going to the dealership. After driving the car and inspecting it thoroughly, I decided not to purchase it because of several defects that weren't displayed on the website. After informing Mr. Kousari that I wasn't going to purchase the car, he still allowed me to used his computer to purchase airline tickets to return home and took us to a store before taking us to a hotel. Thanks for your assist and hospitality.

Gregg Joseph

Jul 5, 2014

Service advisor was great. Excellent communicator and extremely professional. I will be doing all of my service for my new 2014 Silverado at Grand Prize!

Mariano

Jul 2, 2014

The only real issue I had was the time before this, a mechanic left a water bottle in my engine compartment. If something would've happened, They would've never believed me and I would've been stuck with the fix at my expense.

Bettye

Jun 25, 2014

service person called explain what needed to be done gave me options i like this :) did repairs gave price when asked let me know what would need my attention soon not pushy very nice fellow will come back

Michael

Jun 24, 2014

Very nice sales manager and salesman. I also talked with the owner and mentioned to him that my company sold him your office and showroom furniture and I wanted to return the favor and purchase the vehicle from his dealership

Jesus & Ada Oliva

Jun 23, 2014

I appreciated not being swamped when we walked into the dealership. Our salesperson, Khosrow Robati was very knowledgeable, friendly and patient.

Patrick

Jun 20, 2014

very impressed with manager, Rubin Garcia. He showed genuine concern for the quality of my customer experience and took very good care of my car, personally following up on its progress and the quality of the repair.

David

Jun 17, 2014

Julio hernandez is the best sales man i have ever deal with in my life he is very professional and has the best customer sat skills congratulations to julio for a job well done he is an asset for your company

Bill

Jun 11, 2014

David does a great job getting me scheduled for service when necessary. I routinely ask for him prior to scheduling an appointment. Thanks...

Clinton

Jun 10, 2014

The people there were great. But the people answering the phone do not seem to know that on Saturday there is no appts made. It is 1st come 1st serve. So I was there for 1 hour and 45 minutes for an oil change. A little long

Raimundo

Jun 8, 2014

The work was done in a timely manner and I was advised on all the costs prior to it being done.

Barbara

Jun 7, 2014

Everyone on staff worked really hard to make that my car received the care that was needed and they made sure that I comfortable as I waited.

Hector

Jun 6, 2014

Prompt check-in. Customer Waiting Lounge a PLUS, very pleasant/comfortable. Car service finished promptly with no surprises. Price as estimated upon check-in.

Lourdes

Jun 6, 2014

the services at Grand Prize is perfect from the service adviser to the manager Ruben Garcia that is under viewing service. I would not go anywhere else.

Anthony

Jun 5, 2014

the whole process went well. everyone involved was very friendly, patient, and friendly. i did not feel rushed at all to make a purchase and i am very satisfied with my purchase.

Gerrard

Jun 4, 2014

I tought the brakes needed to be changed. Ray the service advisor told me that they would check it and call me. Jorge Rojas was the tech that check the car. They are very honest people. Jorge said the brakes were fine. A lot of shops would not have done that. I am very happy to be a Grand Prize customer.

James

Jun 4, 2014

I had a great experience, the salesman was extremely knowledgeable about the vehicles. He was friendly, helpful, and made the overall experience great

Robert

Jun 4, 2014

First time I actually enjoyed buying a new car! I have purchased previously 7 new cars in 4-1/2 decades at various dealerships in Miami-Dade and Broward Counties of which 4 where factory ordered (mainly GM vehicles). This is the first time I actually enjoyed the process. Jose Estrada was very informative and a pleasure to work with. He changed my previous opinions of what I felt about car salesmen. I hope the rest of your staff are just like him ...time will tell.

Steven

Jun 4, 2014

Had my vehicle towed from another shop that could not repair the no start engine. it took longer than anticipated to receive the diagnosis from Grand Prize, but it was much cheaper and the correct diagnosis with great results.

Louis

Jun 2, 2014

The service was excellent. Car was diagnosed and ready with a reasonable timeframe. I had not been a previous customer and this made me feel like one of the family!!

Sheila

Jun 2, 2014

When I picked up my vehicle there was still a problem. Even though it was closing time they fixed the problem on the spot. I was impressed by this service!

Howard

May 28, 2014

Everyone was exceptional. My truck was ready on time as promised. Lastly, while my truck was being serviced I was looking for a new vehicle. While salesman Khosrow Robati was planning on showing me the new vehicle I accidently spilled complimentary coffee on a brand new sportscoat I was wearing. Mr. Robati insisted on getting the jacket dry cleaned for me and had it delivered to my house the following morning. All I can say is wow! In an industry known for B S artist that guy is unbeliveable. Unfortunately the vehicle I was looking for silverado 1500 Crew cabs 4X2 LTZ with 6 1/2 foot bed, was currently out of stock. Even the manager Manny checked but they were out of stock. Well maybe next time. But thanks for the great service.

Yordany

May 27, 2014

I went looking for a specific car, the salesman that attended us quickly came over and greeted us and was extremely welcoming. He was very nice, answered all my questions.

Alan

May 26, 2014

Prompt courteous service with a smile. I was greeted as soon as I pulled up. My service advisor David Schumacher couldn't have been more helpful. He even suggested I let them wash my truck after finishing he service! Great experience, thanks

Rinaldo

May 24, 2014

Mr. Ruben Garcia attended to my vehicles concerns in a very professional manner. He assured me that my vehicle would be taken care of. He is a very pleasurable person. Will continue doing business with him and Grand Prize Chevy

Julio

May 23, 2014

Both David Schumacher and Alfonso Cespedes provided excellent customer service. They both should be commended for their great customer service. I really appreciate it when both of them took the time to listen to my concerns both Alfonso and David made me feel like family and not just a number.Thank You David Schumacher and Alfonso Cespedes keep up the excellent work .

Maisha

May 22, 2014

Valentin was so great and sweet! He immediately opened his doors to us, was very understanding, and worked with our budget! He is truly a leader and example of how every car salesman should be. He should be promoted !!! We were very lucky to have him and now he has longtime customers in my husband and I's families.

Jacqueline

May 21, 2014

We were very impress with the Salesman Kenneth, I did not come to buy or lease a car and left with one, Kenneth had a lot to do with the experience.

Diane

May 19, 2014

They did a fine job, just took a little longer than I expected but there were a lot of people being serviced.

Adolfo

May 17, 2014

I had a good experience especially with my service advisor Rey Gonzalez who went above and beyond to make sure my vehicle was well taken care of and I am extremely pleased with the level of service he provided.

Colleen

May 17, 2014

Manny, Carl and Valentine once again made our experience at Grand Prize very smooth, quick and a positive experiences. It is because of this we are 20 year repeating customers!

Roger

May 17, 2014

Overall experience was pretty good, although a bit slow. I arrived at 730am for a recall and was told it was merely a programming issue. Not sure why this took 2hrs, and the external carwash i was supposed to get, never happened. However, the staff was very courteous and friendly.

Carlos

May 16, 2014

The salesman was EXTREMELLY PROFFESIONAL, I felt a king and also Valentin (the salesman) gave me all the options without pressure at all; the result: I bough the truck of my dream and also Carl (the finance guy) is a great person and he gave all the options too to make me happy. Great experience and for that reason I'm recommending you guys to my friends.Thanks a lot,Carlos Reyes.

Kalvinder

May 14, 2014

My wife and were not planning on buying a car the day of our visit. However, Alex Z. Was the consummate professional and made the experience a pleasurable one.

Kathleen

May 14, 2014

As I expected my experience at Grand Prize Chevrolet was excellent. I have and will continue to recomment this dealership.

Andrea

May 11, 2014

Rey Gonzalez is the best service adviser!! Love him and he has great people skills!!! I love the way he explains all the service that my car needs and even offers me coupons to offset the cost!! He makes me feel important!!

Jose

May 10, 2014

The best service experience ever. Service Manager's Craig Pearce and Ruben Garcia go above and beyond to make sure everyone is completely satisfied.

Steven

May 10, 2014

Our favorite service representative, Scott Erickson, set everything in motion for the Tahoe to be serviced with efficiency and speed. He always makes it a friendly experience!Thanks to all.

Orestes

May 9, 2014

my experience about the dealership is excellent because all services are very good and the services person are in me opinion excellent .

MB

May 8, 2014

Excellent timely service. Courteous staff. Comfortable waiting area.

Jim

May 7, 2014

I had a horrible experience in the dealing with a used car. We were looking for weeks on a good used Chevy Cruze for my daughter. We thought we found it a Grand Prize. I went last Saturday to look at the car and negotiate a price. The car was still on the lot - untouched - not clean or certified. We let them know that we were very interested and asked if a deposit would be required. After something like "you could but not necessary" and "don't worry about it" we left. I called very shortly after and asked when the car would be ready and would call again on Monday which I did that early evening - the car was still not quite ready. When I called on Tuesday, I was informed the car was sold later that Monday night. The car would still have been untouched and not ready sale if we our insistence was not taken seriously for a serious buyer. My daughter was very upset as I was also. It was to be her first car. You would think that communication would be much better at (not so) Grand Prize Chevrolet. I guess the almighty dollar is more important than customer service. I have since spread the word of my experience and will never buy a car from such un-professionals. Instead, within a couple hours, I went to another dealership and plunked down a deposit on a similar car. I have looked at and bought many cars over the past 30 years at different dealerships. Grand Prize is one I will never look at for sales or even service.

James

May 6, 2014

From initial contact and dealing with our salesman Kenneth to closing with Gus and then purchasing parts from Scott then making arrangements with David for installation and Tech Robert doing the work it was a great experience. All pro's !

Scott

May 6, 2014

It was good, the service manager or service Advisor, Scott was tremendous. He made everything very simple, easy, and took great care of me. He was awesome. You need more employees like that. The service took a little longer than it should and expected. Price for the serice was good, but time wise, its difficult to take it for an oil change change and car wash that takes 3 hours to complete

Irene

May 5, 2014

I was notified via email, phone several times to remind me of my appointment. When I arrived at 7:30 a.m. I was quickly registered for service and my car was returned about 1:20 min's later.

Jose

May 5, 2014

Craig Pearce and Ruben Garcia made this a very pleasant and efficient process. I would highly recommend the Grand Prize Chevrolet Service Deapartment.

Robert

May 5, 2014

the reps were very helpful and stayed on top of the repair until it was done and turned over to me.

Alexy

May 3, 2014

Jose Estrada was a great rep and went out of his way to make sure everything was exactly how I wanted it. Great asset to your company.

Leonard

Apr 30, 2014

Rey is the best service manager I've ever known in my 20 years of driving corvettes and 50 years of driving. Great guy.

Irene

Apr 27, 2014

Alex and Johana, the people in charge of handling my paperwork along with the car repairs were so helpful and efficient! They're extremely knowledgeable in every area of their workplace. They surely should be recognized for such great work.

William

Apr 27, 2014

A shifter cable was replaced because it broke. Car Has only 29000 miles on it. The cable part retails at $70 to $90 and quite easily installed though it took you a day and a half to get it done with the part in stock. My charge was $536.00. Would you be a happy customer?

Christine

Apr 26, 2014

I received the service I was promised, and that was that I had an appointment and was seen with the service completed within the time alotted. Everything from scheduling to the completed assigntment was done in a friendly and professional manner.

Fernando

Apr 24, 2014

Service representative was extremely knowledgeable with my vehicle. It was great to hear from him and to have him explain to me the inner workings of the transmission on my vehicle I am still waiting for a response from GM..

Matthew

Apr 23, 2014

The Service department is great, very helpful, they know their stuff, and are nice folks too boot! Kudos to Rueben for overseeing a terrific service department!

Susan

Apr 23, 2014

Everyone was friendly and personable.Both Tony and Carlos spent time with me to make sure I fully understood the details of the purchase. Tony was more than happy to spend extra time explaining the on-star system.

Richard

Apr 22, 2014

The service was fine with the single exception that it was a 3-hour wait to have two tires replaced and the car aligned. This seems like an excessive wait time when I was one of the first customers arriving at 7:45am.

Richard

Apr 18, 2014

Best dealer service I have ever experienced in years. GM/mostly Chev. owner since 1978. Service manager David was outstanding. Reservation was on-time. All info about my Impala was clear and concise, and I was amazed out how quickly the problem was solved and I did not have to rent a car for the day. First time here. Neighbor recommended after I described the indifferent service treatment I had experienced for years at another dealer. Couldn't be more pleased. Will return and will also buy my next Impala there. R. CrislerRBC

Rich

Apr 17, 2014

Brought my truck in because it had a check engine light on. The service rep offered to have my oil change and safety check since I was with in range for it. I was given a ride home and picked up when the truck was done only 3 hours later. Great service! This was my first time dealing with Grand Prize and I was extremely satisfied. I have changed my onstar "prefered dealer" to Grand Prize. Thanks

Jay

Apr 16, 2014

My service advisor is Scott Erickson - I brought my 1997 Chevrolet Malibu in because my a/c was not producing cold air all the time. Scott was very patient in listening to my explanation of the problem. Grand Prize mechanic checked out the a/c and found no problem. Scott(Grand Prize Chevrolet) did not charge me for this service. I found their honesty of finding no problem and not charging for service render really nice. Thanks Scott (Grand Prize Chevrolet).

Rinaldo

Apr 16, 2014

I presented my concern to Mr. Ruben Garcia and he was very professional in taking care of my concerns. I will continue to bring my vehicles to this dealership.

Robert

Apr 10, 2014

I had my rims and tires stolen off of my vehicle. Joey at the parts department made a horrible experience very tolerable. He gave great advice and got every thing taken care of for me as fast as it could possibly be done. I will be a customer for life because of this experience.

David

Apr 9, 2014

I was very pleased with the service I brought my Malibu in for. My service advisor was very professional and cheerful. Mr. David Schumacher is excellent at his job and I hope to see him the next time I come in for service

Keisha

Apr 5, 2014

WONDERFUL EXPERIENCE! HAD A SOUND COMING FROM MY FRONT TIRES THAT I WAS CONCERNED ABOUT AND WANTED FIXED. WHILE INSPECTING FOR THE SOUND THE TECHNICIAN ALSO FOUND A SAFETY ISSUE ON BOTH FRONT TIRES AND A PROBLEM WITH THE SENSOR OF MY STABILITRAK. COULDN'T QUITE COVER THE WHOLE INVOICE AMOUNT AND SPOKE WITH MANAGEMENT ABOUT MY DILEMMA AND THE MANAGER WAS ABLE TO IRON OUT SOME KINKS AND GET THE WORK I NEEDED DONE FOR A PORTION OF THE INVOICE WITH ME BEING A LOYAL GM CUSTOMER!

Mark

Apr 4, 2014

Was very satisfied. Scott/service crew actually put my ipad in my center console that I had accidentally left in the car while the fixed the problem.

Darren

Apr 3, 2014

Treated with professionalism and respect, wasn't hounded or pressured. I felt at ease and comfortable when the time came to negotiate the deal which lead to me driving away in my new vehicle

Emerald

Apr 3, 2014

Everyone was helpful and looked out for me. I was the focus and they helped me get exactly what I wanted.

Jonathan

Apr 3, 2014

I bought 4 cars from u guys.......the tech was honest. I don't like it when people blow smoke, because of this I will absolutely take my car for service when I cant handle the job......excellent service from the tech

Liz

Apr 3, 2014

JP and I think Phil (?) helped me out. I was supposed to be heading back to Jacksonville the morning after experiencing car trouble. My car was fixed in about an hour. They were super helpful, friendly, and professional. Thanks Guys!!!!

Michael

Apr 3, 2014

Outstanding!Outstanding!Outstanding!It was my first buying experience at Grand Prize Chevrolet but it absolutely will not be my last.My sales person David Cruz was Great. He got me in a Suburban which was my Dream Vehicle for the price I was looking for. The financing division did an amazing job as well.And to top it all off when I needed some help other sales people, the sales manager and service were amazing.I made the trip from Tampa to Miami to purchase and my family and I will never go anywhere else for our future car buying. Grand Prize Chevrolet is our one stop dealership from now on. Michael Gaeta (Happy Customer)

Robert

Apr 2, 2014

I was greeted immediately, provided a good explanation of the process, and an accurate estimation of the time it would take to complete.

Keneth

Mar 28, 2014

The service technician was super nice and professional. I was made to feel like a valued customer. I have nothing but glowing things to say about everyone i have dealt with here, from the salesman to the finance dept to the service department. I'm coming back here to buy my next car!

Chance

Mar 27, 2014

I would recommend anyone searching for a new vehicle to visit. The sales person was very courteous and listened to what I was looking for

Francisco

Mar 27, 2014

Buying our car at Grand Prize Chevrolet was a pleasure . Two people that I really enjoyed doing business with Mr Jose Estrada took the time to walk the dealership with me and wife to buy a car to our liking and Mr. Carl Irizarry got us the financing.extremely satisfied

Alejandro

Mar 26, 2014

Vendor Valentin Carusso and Financial Carl Ibarreta were so nice with me and my wire, they explained step by step all transaction, they are the best team. Thanks a lot.

Jose

Mar 26, 2014

Salesman was very knowledgeable about the vehicles i was interested in and made the whole experience great. I have bought/leased many a car over the years and this was the best and quickest car buying experience I have had.

Carmel Intag

Mar 25, 2014

we have used your dealership in the past and have a very good experience. Our salesman was very helpful in making our decision to purchase that day.

Jack

Mar 24, 2014

Again the service was excellent. I up in for service through your web site and got back four different reminders of the appointment. When I arrived Reye was there, as usual, and had everything set and ready to go. His service is always great. Fast, efficient and everythig I could hope for. Thanks

Kathleen

Mar 20, 2014

I bought my Car there and have ALWAYS had EXCELLENT Service. I deal with your Service Director and he always double checks for me. My Dad, Red Wheeler worked there and I am part of your "Family".

Leonor

Mar 20, 2014

I absolutely loved my experience buying my new car. Roboti was very professional and courteous. He is extremely knowledgeable and was never pushy. I was in and out so quickly buying my car that its hard to believe I purchased a brand new car in such little time. I would also like to commend another associate who helped me when I went back to pick up my books. Mr. Jorge Gonzalez. He answered all my additional questions and was very professional and helpful. You should be very proud of your excellent staff. I cannot forget to also mention the financial officer who's name I fail to remember. He was amazing helping me get the best deal for my purchase. Do you guys actually make money selling these cars? Grand Prize Chevrolet Rocks!

Daysi

Mar 19, 2014

I honestly received a great service from my sales person and all employees that attended me on the day of my purchase.

Michael

Mar 19, 2014

The service representative did all possible to ensure I had a positive experience. I was greeted upon arrival, had access to the internet and use of a computer while I waited for my vehicle and ended up with an extremely clean car when I drove out.

Jim

Mar 18, 2014

The service staff is excellent! They corrected another dealers mistake on my 1 day old Chevy SS even though they didn't have to. It allowed me to keep driving. Wish I could have bought it there!

Andre

Mar 14, 2014

Very professional Ray Gonzalez (I apologize if I got the name wrong) was very professional up for t about everything and called me to inform me about my car. I haven't had this quality service in a while.

Giovanni

Mar 14, 2014

It was very pleasent, I arrived and immediately the service advisor pulled up my account new what i was there for and started work on my car....Great job

Jennifer

Mar 14, 2014

I always receive nothing less than excellent service at grand prize. This is why I have been a customer for over 10 years.

Stephen

Mar 7, 2014

Craig and the service staff are trying real hard to solve the problem with my car. It's a problem car

Joseph

Mar 5, 2014

Both Julio Hernandez and carl in finance were very professional and courteous. They both had a "no-nonsense" attitude and were very helpful. Because of these two professionals, I was not only extremely satisfied with the purchase of my second new Chevy pick-up, I was very satisfied with the relatively short amount of time I spent at the dealership. All aspects of the sale were thoroughly explained with smiles on their faces. My last Silverado was a 2007, I planned on keeping it forever. Unfortunately, an accident took it from me. I plan on keeping this 2014 Silverado for ever, but if I find myself needing another, I will definitely visit Grand Prize Chevrolet again.

Tim

Mar 4, 2014

The service director was a pleasure to speak with as well as the service writer. They both helped me diagnose the problem and assured me it would be easily taken care of which they did. All in all a great experience. Thank you!!

Lourdes

Mar 3, 2014

MY SERVICES IS ALWAYS PERFECT AT GRAND PRIZE CHEVEROLET THEY ALWAYS ARE VERY HELPFULL IN ALL MYCAR NEED AND SERVICES IS MORE THEN EXTREMELY PERFECT. EVERYONE IS ALWAYS WITH A SMILE WITH EVERYONE.

Michael

Mar 3, 2014

Scottie and the service team got me in and out very quickly. I got my truck back in great shape and sooner than expected.

Mary

Mar 2, 2014

My experience was excellent. We were treated with respect and competence. Our questions were answered and available vehicles were researched to match us as customers with the appropriate product to meet my/our needs.

Kristina

Mar 1, 2014

This dealership is the best in south Miami. Their customer service is excellent. They provide service quickly and proficiently. Mr. Schumacher, cust. Svc., and JT, special service recall, are to be commended. I will most definately return and refer.

David

Feb 27, 2014

Everything was good, all the issues were fixed, everybody was friendly and care of my Traverse and me. Only one suggestion: Delivery the cars washed, it does not matter the work were by warranty or paid, in my case, a little grease were left on the hood and left fender, additionaly, dust in all the exterior.

Godfrey

Feb 26, 2014

I was dealt with in a timely matter and the employees were polite. The service I received was good and taken care of in a timely matter. I was impress with well and quickly I was taken care of. Thank you.

(TATO) BEST SALESMAN

Feb 25, 2014

TATO MY SALES GUY WAS VERY KNOWLEDGEABLE........ DIDN'T GIVE ME THE RUN AROUND. WAS VERY HONEST... HIGHLY RECOMMENDED...

Wendell

Feb 25, 2014

David Schumacher is one of the best service consultants I have ever encountered. his professionalism and courteous attitude make the service experience painless and swift. he keeps the client informed, which is most important. The mechanic who performed the work operation on my vehicle did it in timely fashion and fixed the problem. I am completely satisified with the total experience.

Gerrard

Feb 24, 2014

I am happy with the service I receive from Ray Gonzalez every time my cars are brought in for service.

Maria

Feb 24, 2014

I went to get the oil changed on my truck and my tires rotated. It took the usual two hours but it could have been shorter if all parties would have followed procedure.

Rinaldo

Feb 23, 2014

Every time I go for service at this dealer, I get treated like family. The service and attention is the best. I have recommended this dealer to family and friends. Will continue to do business with this dealer.

Jane

Feb 20, 2014

David Schumacher, my service advisor, was very knowledgeable about the service I needed . All of the service was delivered in the length of time he has advised and was very complete. This was a pleasurable experience.

Leonard

Feb 20, 2014

I tried to trade my Corvette in but i was told it was not worth much and had to be wholsale since it was in two wrecks. After first wreck that had no visible damage except a license plate that was dented you inspected the car and found not damage. The second wreck was repaired by you at a extreme cost. If you repair a car i would think it is up to GM standards and should be of a lesser value. So thanks for deceasing the value of my car. Rey is the greatest employee. Your rational of how to treat a prospective purchaser is questionable.

Ruben

Feb 20, 2014

We just moved to Miami, so this was our first visit. Our advisor, Joe, took care of me and my wife very efficiently. The rental car option was a lifesaver. I will do all my maintenance and repairs at Granz Prize from now on.

Gerrard

Feb 19, 2014

I am very happy with the service I get from Ray the service advisor and Jorge Rojas service tech. These two are the main reason why I do all my repairs at Grand Prize Chevrolet.

Heriberto

Feb 19, 2014

If it wasn't for Robati's drive, attitude and professionalism I would have not bought the 2 cars we purchased on 2/14. From start to finish, Robati's expertise and charisma established trust between us which assisted with our final decision to purchase the vehicles at Grand Prize instead of Autonation Chevy.

F

Feb 14, 2014

It was the best sales experience we have had purchasing a car. We were given the VIP treatment!!!The Best dealer in Miami.

Arturo

Feb 12, 2014

I was welcomed immediately upon entering area drop off vehicle. No waiting! The technician explained everything to me and offered opportunity to ask questions.

David

Feb 12, 2014

My last visit was related with some defects on my Traverse 2014. At the end the things went good but at the beginning not. The first answer of the mechanic was, everything must be good, we can not change the design, etc. When the manager intervened things improved and are on track to reach solution while the parts required. I think you could believe in customer that could have valuable information for the dealer and for GM.

Elliot

Feb 12, 2014

As compared to other dealerships I visited, I found Grand Prize Chevy to be the most friendly, and helpful, by far. In addition I was very comfortable and relaxed while discussing the details of my new car purchase with Khosrow Robati, Grand Prize salesman.I give Mr Robati, salesman, the highest ratings personally and professionally.

Darius

Feb 6, 2014

Great group of guys - Jorge, Scott, and Rubin in Service; Scott in Parts; and Jorge "Tato", David, and Gus in Sales.

Darcy

Feb 4, 2014

Personal that I came in contact with were polite and courteous and the problem was handled in an efficient manner.

Rodolfo

Feb 4, 2014

George Ruiz continues being an amazing service advisor as well as the whole team at the service department. Keep it up!!

Blanca

Feb 2, 2014

The seller was very nice, he went straight to the point based in our budget. His recommendations were very reasonable and no fake. Financial specialist very realistic, focused on help us but knowing that both sides want advantages. The most that I liked was that all process took ONLY two hours!. I am happy with my Equinox :)

Raul

Jan 31, 2014

Ray was great. I love going to grand prize even though my car was purchased elsewhere. All the service guys are very nice and always help me out.

Robert

Jan 30, 2014

I was very impressed by the professionalism and friendliness of the service rep that greeted me. This was the initial service for my car so I had no previous experience with Grand Prize service. The process was as quick as he said it would be. However there is apparently a part on order to repair the seat belt that I assume will require a return visit but that was not addressed by the cashier nor was I directed to discuss it with anyone else. I realized this when I got home and looked closely at the paperwork I was given. If I do not hear from Grand Prize in a couple of weeks I will call to follow up on this.

Thomas

Jan 26, 2014

This is the second vehicle that bought at grand prize!! Mr. Tony Fernandez completed the deal and did a great job, he called me several times after the sale to make sure that everything was ok and that I was completely satisfied!! Great job Tony!

Andrew

Jan 22, 2014

After months of research I purchased a 2014 Volt.David Cruz assisted me through the process which eventually ended up being a lease. What started out at other dealers as a hassle turned into a very good experience at Grand Prize.

Clinton

Jan 22, 2014

David and the whole team were reallly nice they let you know step by step of what is going on all around great service thanks guys

Jesse

Jan 22, 2014

David was very helpful in resolving my issues with my 2013 Chevy Equinox. Hopefully the next time I need service it is only for an oil change and not because of car issue that left me without a car for 2 days.

Liselot

Jan 22, 2014

Well where do I begin. I did not expect to walk out with 2 brand new cars truck Silverado and Cruz by Chevrolet but we did! I have lived here around 9 years and I have never received such excellent service from a sales representative manager like Mr.David Cruz. To summarize the experience I enjoyed every minute with him and for the Few hours we spent together the experience was incredible as he is knowledgeable,intelligent,classy,and very hard working and meticulous does not leave any thing out. If your seeking world class service I would recommend Mr.Cruz as he can get the job done. I have walked away with an excellent experience also from the finance manager and would definitely refer all my friends. Thank you Mr.Cruz for making our New Year Amazing!

Nancy

Jan 22, 2014

David Cruz, was very instrumental in getting me into a brand new Volt at a price that I could afford. I started looking last year but was not ready to pull the trigger. Other dealers couldn't match the courtesy and respect that I was given as a potential customer. They weren't pushy and obnoxious calling and emailing me every day. David treated me like more like a friend than just another customer. When I made my decision and was ready to get the car I was in and out of the dealer faster than any other time I have purchased or leased a car. When I ran into some financing issues that might have delayed or impaired me, David and Gus from the financing Dept assured me that everything was OK and I shouldn't worry and bent over backward to get me the Volt I wanted at a price I could afford. The Volt I leased is an amazing car, though I have only had it week it has already surpassed my expectations of what a hybrid should be. It is literally the coolest car I've ever had the pleasure to drive (Hybrid or ICE). It has also completely changed my opinion of GM as an American car company- The Volt is a game changer and an excellent example of outstanding American design and engineering that is actually affordable, especially when you consider all the extras like 3 years of free OnStar and 2 years free standard maintenance! Thank you David and Grand Prize Chevrolet, you came highly recommended and the praise was a warranted.

Zarick

Jan 22, 2014

I received outstanding service when I visited the dealership and spoke with Mr. David Cruz. His politeness, professional behavior, and appearance represented Grand Prize Chevrolet very well. With that being said, I would not hesitate to revisit Grand Prize Chevrolet for future GM vehicle purchases.

Roberto

Jan 8, 2014

My salesperson was very accommodating and knowledgeable about the vehicles we were shown, and was very patient as we discussed options my husband and I had.

Boyd

Dec 31, 2013

Scott Erickson was very helpful and informative. He was able to help me with both cars. He is the reason we continue to take our cars to be serviced at Grand Prize

Hector

Dec 31, 2013

The repair center is always busy, which I guess is a good sign as people keep coming back. The hardest part here is getting your car written up as there always seems to be a long delay. Once that is done the service inside is done relatively quickly and the cashier always tries to maximize you savings if you bring one of the coupon cards. She will use the one that gives you the max discount and give you back the card so you can use the other coupons on your next visit. In general great place, just wish the actual write-up of the ticket could be handle a bit quicker.

Alfred

Dec 30, 2013

My experience at Grand Prize Chevy was very professional and courteous. Mr. George Ruiz did an excellent job in taking care of my needs with my 2011 Chevy traverse. I can always count on George and the Grand Prize Technical team for great service. Alfred Cummings

Barbaro

Dec 30, 2013

The repair on bearing was great ... The air bag issue has been ongoing and will need to be determined with time.....The service writer is very helpful and gets it done. The fact that the car has airbag issues is General Motors lack of quality as is the odor from air conditioner on the 2010 Malibu's.

Cydney

Dec 30, 2013

called to schedule 14,000 mile service, oil change and rotate tires. service performed and I was on my way with recommendations for other non-warranty work that should be done.

Phyllis

Dec 28, 2013

I would just like to say that my overall experience was excellent. Since I was attempting to surprise my husband with a new vehicle, I was already on pins and needles hoping that I could pull off my surprise. So, it was such a welcoming feeling when everything about the purchasing of the Silverado went without a hitch. I thank everyone that was involved, from Julio, my salesperson to the financing person, Gus to the showroom manager to anyone that had a hand in helping me to put a permanent smile on my husband's face!!!

Alan

Dec 27, 2013

Very pleasant. I was welcomed immediately, and my truck was taken for service right away. The waiting room was comfortable and the coffee was hot. Everyone I dealt with made eye contact and smiled.

Kay

Dec 27, 2013

I was commended by the head mechanic for bringing in my car when I did for what I thought was a minor problem. As it turned out, there was a more serious problem that was discovered. I am so grateful for the meticulous inspections that are done whenever I bring my car in for servicing. Your mechanics give me a sense of reassurance that my car is being well taken care of. My husband used to do alot of the maintenance on all of our cars. Since he passed away almost a year ago, it is a wonderful feeling that I have found someone whom I have found to be honorable, trustworthy, and treats me fairly.

Richard

Dec 27, 2013

I had a water pump replacement, the service writer went above and beyond to get the part and the labor in a budget that worked for me. Hats off to the team.

Victor

Dec 27, 2013

I have been bringing my car for service at this facility since new, and have never been dissatisfied with the work performed. Keep up the good work!

Dennis

Dec 20, 2013

Great service, no pressure, sale manager was able to meet our needs to make it possible for us to get the car we wanted.Thank you!

Heather

Dec 20, 2013

When I arrived David was very helpful and upbeat on the signing in process. The waiting area was very nice and clean with all needs being met for me while I waited. I would suggest that you throw in a car wash for people when they service their vehicles there.

Gerald

Dec 19, 2013

I was greeted and attended to as soon as I pulled up. The Service Writer went over everything that was needed for my vehicle and did not try to push anything extra. My vehicle was ready in a timely manner.

David

Dec 18, 2013

This is the 4th car purchased from Grand Prize. The last three were new and all from Dave Cruz, just an outstanding individual and salesperson. He has always treated us fairly, and when its time to buy again, it will be from him. Thanks

Joey

Dec 17, 2013

I especially appreciate the honesty of the service rep"s & their willingness to inform me of special discounts to help me save a few dollars.

Jessica

Dec 12, 2013

Wonderful friendly staff they make a boring chore a very pleasant experience! Every time I've been there they have surpassed my expectations! Very pleased from the original purchase to the routine maintenance!

Nery

Dec 11, 2013

As always Ray Gonzalez in the Service Dept. was extremely helpful and courteous and so was the rest of the staff. My dealer of choice always for everything.

George

Dec 9, 2013

Scott Erikson in the service department is always so professional and thorough. He set my expectations, and as always exceeded them. I will continue to service my car at Grand Prize Chevrolet as long as he is there.

Susan

Dec 7, 2013

Always a great service experience - especially dealing with Scott. Always courteous, polite, in a good mood (which isn't easy after listening to how people complain, including myself!), professional and an all around wonderful guy!

Israel

Dec 5, 2013

Ray Gonzalez is excellent. I have been following him since he worked at another dealership. He is the best exemple of all the excellent workers at your dealership.I appreciate the attentiveness, courtesy, and excellence performance of your personnel.

John

Dec 2, 2013

I went in for a oil change and I had to have them repair to wheel studs that they had stripped out when they rotated my tires and they did it with out trying to blame it on someone else I had no hassles only a pleasent experience

Jorge

Nov 29, 2013

It was great in all senses. Mr. Rey Rodriguez all the time attended my case and was pending of the tasks progress which involved my car. Thank you very much.

Arnold

Nov 27, 2013

After being given a song and dance from three dealerships in Broward County, we took our business to Dade County. On first shot at dealership (that being Grand Prize Chevrolet) we not only did Grand Prize Chevrolet give me everything I asked for. They also exceeded expectations and offered more than anticipated without my asking. Smooth sailing sale! ALL LOVE! :-)

Ivan

Nov 27, 2013

David Cruz is the Salesman very professional and a good asset to the dealer because he treat us as a family, we look fowArd to buying more cars in the future and make bussines with him

Paul

Nov 27, 2013

Over all my experience was very good I arrived at the service area at 3:10 on a sat for an oil change even though it was late they still took me in and did the service the only thing I could suggest is if there is one that exists a low profile lift for the low cars that come in I'm sure my car isn't the only one that's five inches off the ground i wasn't too comfortable with the way they lifted my car even though it was done as safely as possible

Hector

Nov 25, 2013

JP is the mechanic that usually services my car and I can't say enough about how well his work turns out every time. 5 stars to him as well.

Roberto

Nov 23, 2013

From the moment we walked in to the minute we drove away in our brand new car our salesman, Julio Hernandez, took care of us with the out most professionalism and efficiency. He didn't beat around the bushes when it came time to talk price and gave us the best price he could for our old car. I saw some achivement awards on Mr. Hernandez wall and he well deserves every one of them as far as we are concerned.

lobear

Sep 30, 2013

Scott Erickson was my service rep. He always takes the best care of me when I bring any of my 3 chevys to your dealer. He is super! He always remembers me and my vehicles. He always makes sure the cars are ready on time with every work order completed. Scott is very personable and a pleasure to do business with. He is a wonderful asset to the dealership. The service was great too! I had a clean car that drove like it was brand new again. Thank you!

Arodr395

Sep 29, 2013

George Ruiz the service advisor is always extremely nice, any time I have an issue with my car he is more than willing to get it fixed, no matter how small the issue may be. Alex Garcia the body shop manager is also a very nice person, and does his job very well . I am so far very satisfied with this dealer and I hope it continues to provide such excellent service.

arnieom

Sep 20, 2013

Kudos and carrots to Grand Prize Chevrolet! Sales process was not only smooth and easy, also honorable. Have purchased three cars since 1984 with Broward County dealers. Broward County dealers cannot touch Dade County Grand Prize Chevrolet in our humble opinion. And there facilities are GRANDE' (HUGE) clean, bright, up to date in renovations and upkeep. Well worth the travel from Sunrise, Florida!!!! LOVE :-)

glori

Sep 19, 2013

very nice experience, excellent customer service! I love my new car !!

O.deleon

Aug 29, 2013

They have a "your family" type of customer service. The people there were very helpful and super sweet. I had an emergency battery change and i was serviced quickly depite not having and appointment.

Osmany

Aug 26, 2013

I went to Grand Price Chevrolet looking for a new car, I was dreading the infamous sharks an being pressured into something that wasn't what I was looking for. I could honestly say that sales associate Antonio Sigler made my experience absolutely painless and wonderful. Antonio helped me find exactly what I was looking for, and for the right price. He was knowledgable, karasmatic, and over all Provided excellent customer service. Thanks to Antonio now I'm driving my new Chevy Cruze LT and I love everything about it!!! Thanks Antonio and Grand Price Chevrolet for the great experience!!!

Lormar3

Aug 22, 2013

Salesman Julio is very professional, helpful and extremely knowledgeable about all the cars in stock. Thank you to everyone who made the process easier.

Colleen Roark

Jul 2, 2013

When I walk in to Grand Prize I feel like I'm home. Manny and Carl treat me like family! Valentine did a fantastic job in finding the right car for me and was a pleasure to deal with! My husband and I have been buying/leasing cars from Grand Prize for years as we love the friendliness of the staff and the service we receive. It is so easy getting into a car there. Sincerely, Colleen Roark

JetMiami

Jul 2, 2013

My salesperson, Jorge Gonzalez-Alberto "Tato" moved mountains for me to be able to purchase my new Malibu. He went above and beyond what any other salesperson in any other dealership has ever done. He is truly talented and exceptional at his job. I love my car!

Suburban owner

Jun 26, 2013

I had a pleasure experience when buying my new car. The sales manager was very helpful and answered all my questions.

Phil Pustejovsky

Jun 7, 2013

Grand Prize Chevrolet made the car buying experience enjoyable and easy. I was shocked. I dreaded having to go back through the car buying process again. Last time, back in May 2010, we had to buy new cars because our old ones got ruined from a freak 500 year flood in Nashville. Water came up above the dashboards so they were completely totaled and we were out in Las Vegas visiting family when it happened. So we were forced to go buy cars completely out of the blue. Buying a car in Vegas was awful. Those dealerships tried every trick in the book on me. (One of them had their own reality TV show at the time...the owner of one of them was "The Chopper") Fortunately, I recognized the many ploys they threw at me but still, it was a battle that lasted several days. I wasn't trying to cut them to the bone, I just didn't want to get screwed. I managed to make some wise purchases but not after hours and hours and hours of stress. Grand Prize Chevrolet was much different. The whole process was quick, easy and very straight forward. They didn't try any funny business. Boy, did I appreciate that! I strongly recommend buying a car from them!

Lisi2013

May 29, 2013

I'd never been in this dealership before. The customer service in Gran Prize Chevrolet is excellent and the place is great !!!! Raul and Gustavo are really professional and nice persons and treated me very well!!!

Cilia

May 27, 2013

Manager David Cruz was very helpful and professional. Excellent customer service skills. Love my Tahoe

CARL

May 24, 2013

Very good buying experience, salesperson [ RAUL ] made me feel very comfortable during DEMO and SALE.

The Violette's

Apr 20, 2013

My husband took our car in for a warranty issue. We did not buy our car there and had never been to the dealership before. My husband was very impressed with Scott our Service writer and the technician. Our car was turned around quick and that was nice because we live so far from a Chevy Dealer. My husband was very impressed and we will be back in the future.

MARINA GONZALEZ

Apr 12, 2013

THE SERVICE ADVISOR IS A COMPLETE PROFESSIONAL, IN HANDLE THE NEED OF MY MALIBU. VERI HAPPEY WITHE SERVICE DEPT.

LOURDES RODRIGUEZ

Mar 28, 2013

THE SERVICE AT GRAND PRIZE CHEVROLET IS THE BEST IN MIAMI... SERVICE MANAGER MR. RUBEN GARCIA IS GREAT!!!!!!!!! WITH ALL CUSTOMER AS WELL AS THE SERVICE DEPARTMENT RAY GONZALEZ.. I RECOMMEND ANYONE THAT HAS GMC OR CHEVROLET GO THERE.. YOU WILL SEE WHAT A GREAT SERVICE THEY HAVE!!!! I DRIVE OVER 60 MILES TO TAKE MY CAR AT GRAND PRIZE SERVICE DEPARTMENT

Alberto Pedraza

Mar 23, 2013

Just purchased my 3rd car at Grand Prize in 4 years. I'm a very happy customer.

Kcampos1

Mar 6, 2013

This is the 6th vehicle my husband and I have purchased/leased from Grand Prize. The reason we come back each time is because of salesmen Julio Hernandez, General Managers Manny Gomez and Richard Ceballos and Rey Gonzalez in Service. Each and every time they are attentive to our needs, and always deliver what they promise if not more. It is always a pleasure to work with these gentlemen.

Kanga

Mar 3, 2013

David Cruz was wonderful. We have just relocated to Miami from Australia. He really did a great job of explaining the SUV type of cars he had, as we don't have the same type or names of cars in Australia

Kathleen Wheeler Williams

Feb 28, 2013

It's the BEST...Travel from Broward to see Graig, Service Director. He always takes care of whatever is needed!!!!

ERNESTO

Feb 16, 2013

A VERY SATYSFYING VISIT TO GRAND PRIZE . i made a call and there was a Rep waiting for me . It took only half of an hour to get my battery replaced and the vehicle checked.

Mike V.

Feb 7, 2013

Mr. Shumacher, the service rep was outstanding in every facet, a true professional, can't thank him enough!

Arturo Rodriguez

Feb 3, 2013

Salesman that assisted me was polite, but lacks customer service skills with follow-up conversations. I had to constantly reach out to him.

EV Tiki Huts

Jan 17, 2013

Mr. Julio Hernandez has been great. Gus in financing is awesome. Thank you for your help.

Albertha

Dec 31, 2012

Today, decemberf 31th, I bought a new Traverse from Grand Prize Chevy with backup camera and Bluetooth.I'm starting the new year with a new Chevy.Rolando was vey helpful and help me to do the right desition.Visited them whenever you need a car, I do recommend them.Albertha nixon

Pipo

Dec 30, 2012

Tato is the best salesman I highly recommend him!

Scarlett

Dec 30, 2012

TATO WAS GREAT HE HELPED US ALOT! We are very satisfied with the deal.

Lyndie

Dec 29, 2012

Tato was a remarkable sales man. He explained everything very thoroughly and made my husband and I feel very comfortable when purchasing our chevy traverse. We will most definitely be doing business again with him.

Patrick Meyers

Dec 29, 2012

Jorge TATO Gonzalez was such a pleasure to work with..I went to 3 different dealerships and by far Jorge was the best salesman. thanks for everything TATO and god bless.

Drywall contractors

Dec 28, 2012

TATO WAS A GREAT SALSMAN. HE REALLY KNEW ABOUT THE CARS I WAS SHOPPING FOR.

ChefdoubleD

Dec 27, 2012

I was Worried about my upcoming car purchase. I went to grand prize Chevrolet and had a wonderful experience which I would do all over again I never thought I would be saying that about purchasing a vehicle. THANKS TATO!

JR

Dec 27, 2012

I HAVE BEEN IN THE MARKET FOR ABOUT 2 MONTHS AND EVERY DEALER I HAVE GONE THE SERVICE HAS BEEN FAKE. ABOUT TWO WEEKS AGO I DECIDED TO GIVE YOU GUYS A CHANCE AND THANK GOD I DID. TATO WAS VERY INFORMATIVE AND HELPFUL. I'M LOOKING FORWARD TO DOING BUSINESS WITH HIM IN JANUARY. THANK YOU TATO SEE YOU SOON!!!

LUCELY GRANADOS

Dec 27, 2012

IN MY HISTORY PURCHASING CARS, I HAVE NEVER HAD SUCH A WONDERFUL EXPERIENCE. I WENT IN WITH THE TYPICAL MIND SET THAT EVERY DEALER HAS SHARKS. GLADLY I WAS APPROACHED BY TATO WITH A GENUINE SMILE AND WELCOMING FEELING. HE MADE ME FEEL AT HOME AND I DID NOT FEEL PRESSURED TO BUY SOMETHING I DID NOT WANT. I MAINLY PURCHASED MY CAR THAT DAY CAUSE OF MY SALES PERSON. HE WAS PATIENT, UNDERSTANDING AND WILLING TO GIVE ME HIS ALL. AS ALONG AS HE'S THERE I WILL BE A CUSTOMER FOR LIFE... THANK YOU TATO AND THE CHECY FAMILY =)

O. & T. Thompson

Dec 27, 2012

My wife Flerida and me, Oliver, had a great buying experience at Grand Prize Chevrolet in hands of David Cruz and Rolando (sales consultants). We will recommend this dealer to friends, family and co-workers. Oliver & Flerida Thompson

Juankie

Dec 26, 2012

Went in w/ my mom to Grand Prize Chevy last month. Luckily we ran into TATO, our amazing sales consultant. He really guided us in making the right choice. I was undecided on 2 vehicles. He explained which was better for us. Thanks guys. GREAT DEAL & EXCELLENT SERVICE!

Jessica

Dec 23, 2012

TATO WAS VERY PROFESSIONAL, KNOWLEDGEABLE, AND VERY HELPFUL. DEFINITELY RECOMMEND SEEING HIM WHEN LOOKING FOR A CAR.

Pely

Dec 23, 2012

TATO GAVE MY WIFE AND EXCELLENT CUSTOMER SERVICE! THANK YOU!

Jennifer and Stephen Guerra

Dec 22, 2012

Me, Stephen and my wife Jennifer aquirred a 2013 Equinox from Miguel Rolando who was exceptional. The support team (managers and finance) were very professional too.We will recommend this dealership to family and friends.I do recommend it to you too.Stephen Guerra.

Angel

Dec 21, 2012

Excellent service from the sales manager and finance manager and great experience with Miguel Rolando (sales consultant).Angel Fernandez

The Ocampos

Dec 21, 2012

I like to share this great buying experience that myself and my husband had at Grand Prize Chevrolet while we adquired our 2009 Buick Enclave from their Pre-owned Dept. last week.Everybody treat us very professionaly from The Sales Manager Richard Ceballos to the F&I Carl Irizarry and specially Miguel Rolando one of the best sales consultant that we have get across.I like to recommend this place to anyone.Yisel Ocampo

Carlos Fabregas

Dec 20, 2012

I'd bought a 2013 Corvette Super Sport Convertible (4LT) a beautiful machine white outside and a nice blue interior and soft top. The treatment was very professional by Miguel Rolando (Sales Consultant), Gus Nievas (F&I) and Manny Gomez (Sales Manager). I do recommend Grand Prize for your next buying opportunity. Sincerely. Carlos Fabregas

Eduardo Casanova

Dec 19, 2012

I d have an excellent buying experience at Grand Prize Chevy and Rolando is a very professional sales consultant. Eduardo Casanova

J.ramos

Dec 19, 2012

What a FANTASTIC experience. Went to 2 other dealers & had a REALLY BAD experience. Came in & met TATO (SALESMAN). What a great guy. Really helped me with my trade & found a affordable payment for me. SUPER CLEAN FACILITY. Go see him to purchase your next vehicle. Trust me, he'll take care of you, like he did with me........HIGHLY RECOMMEND GRAND PRIZE CHEVY. & most definite, TATO.

accobend

Dec 18, 2012

After purchasing our last three cars from Grand Prize, we look forward to even more. Sales folks are top notch: knowledgeable, precise and willing to work with you to get what you want. We wish all dealers were like this. We won't shop anywhere else. Kudos to Julio, Manny, Gus and Carl! These guys could not make this any easier!

Martha

Dec 16, 2012

TATO ES UN EXCELENTE VENDEDOR . Lo recommends.

Carlos

Dec 15, 2012

My experience was excellent with Grand Prize Chevrolet and Rolando.

Gloria

Dec 14, 2012

Great service and new car buying experience. Gloria Ponce.

Jeannette Hernandez

Dec 13, 2012

THE BEST EXPERIENCE WALKING IN AND DRIVING OUT WITH MY NEW CAR. TATO WAS VERY INTERESTED IN MAKING SURE I WAS HAPPY AND WELL TAKEN CARE OF WHILE CHOOSING MY NEW CAR. HE WAS HELPFUL AND CONTINUES TO MAKE SURE THAT IM HAPPY WITH MY CAR.

Keri stead

Dec 13, 2012

VERY WELCOMING ATMOSTPHERE, AND FRIENDLY SALES PERSON. TATO WAS VERY KNOWLEDGABLE ON THE CARS AND VERY PERSUASIVE WITH HIS SALES. HE WON'T GIVE UP UNTILL YOU DRIVE AWAY HAPPY IN YOUR NEW CAR.

Michael Manasco

Dec 8, 2012

TATO provided excellent knowledge and service. I went to three dealerships and my experience here made my choice easy to purchase here at grandprize Chevy.

Craig M

Dec 7, 2012

Had a great, low pressure experience purchasing my new Silverado. Tato was a pleasure to deal with and was very friendly during the process. He was patient and answered all of my questions thoughorly. I truly appreciated his professionalism. I look forward to the continued customer relationship.

Justin brackett

Dec 7, 2012

TATO was very helpful and friendly I will definitely recommend this place! Manny Gomez gave an excellent price quote. Nice showroom!

Khristine andIno

Dec 5, 2012

TATO GREAT SALESMAN... WAS VERY KNOWLEDGABLE

Marie Jouberthe Edward

Dec 4, 2012

TATO WAS AWESOME. VERY KIND PERSON. WORKED WITH HIS HEART AT ALL TIMES. OVERALL, HAD A VERY PLEASANT EXPERIENCE... Well organized

Janet Clark

Nov 28, 2012

TATO THANK YOU SO VERY MUCH FOR YOUR OVERALL GREAT SERVICE AND DEAL ON OUR NEW VEHICLE . A FIVE STAR GUY IN A FIVE STAR PLACE .WE ARE GLAD WE MADE THE TRIP FROM POLK COUNTY. ROB AND JANET CLARK

Fittipaldi

Nov 26, 2012

TATO WAS VERY HONEST & KNOWLEDGEABLE... THE GM(MANNY GOMEZ) & TATO GAVE ME A GREAT DEAL I COULDN'T REFUSE... MY DAD CAN'T WAIT TO BUY 2ND CAR FROM THEM.... THX GUYS!!!

MariBro

Nov 21, 2012

I want to personally thank Grand Prize and its employee George Ruiz for their superior service. Their handling of my vehicle was done in the most of professional manner. The explanation given to me was clear and simple and I felt very comfortable to handle my vehicle over for service. Again thank you.

Dania 3

Nov 19, 2012

MY EXPERIENCE WAS AN AMAZING ONE... I purchased my second vehicle from TATO last wk... Thx again TATO & MANNY.

Derek

Nov 19, 2012

Great experience and better deals than competitors. More than willing to work with you if you stop by see TATO he will help you with all your needs.

glad947

Nov 19, 2012

I TOOK MY TAHOE TO GRAND PRIZE CHEVROLET AND RECEIVED GREAT SERVICE FROM GEORGE RUIZ. HE TOOK CARE OF ALL MY ISSUES IN A TIMELY MANNER.

Jessica Correa

Nov 19, 2012

I have been taking my SUV to Grand Prize Chevrolet for two years and have always received excellent service from George Ruiz. He was always willing to help. I look forward to continue receiving great service from all.

Maria R

Nov 19, 2012

I always take my malibu to Grand Prize Chevrolet for service with George Ruiz.He is the best and gives me the best service of any dealership.I love Grand Prize Chevrolet and George Ruiz they are the best.

Yukon

Nov 19, 2012

I always receive excellent customer service from Gloria E. Cortes at Grand Prize Chevrolet. She is extremely polite, cheerful and helpful.

Marcy M

Nov 18, 2012

Purchased a Chevy Cruze from Tato Gonzalez at Grand Prize Chevrolet. I am incredibly pleased with the service he provided. Our experience was so amazing that we purchased a second vehicle from him within 6 months. I would recomend him to anyone, he's very helpful, professioanl and friendly.

Castor Vidal

Nov 17, 2012

I got excellent service and was treated excellent by tato and manny Gomez the general manager. I would definently refer any one to them because they are the best at what they do. SIncerely, Castor Vidal

nmarieee

Nov 17, 2012

My dad and I were searching for my first car, and we stopped at Grand Prize. We weren't completely sure what we were looking for but the folks at Grand Prize were very helpful. Tato, our salesman was completely knowledgeable of all used cars and walked us through the whole lot until we found the perfect one. Tato and the finance manager were patient and very helpful in finding us the best deal possible, they were with us through the whole process. I don't think I've ever had friendlier service. The Grand Prize family was able to find us the perfect car at the best deal without any hassle at all. I am extremely happy with this buy & would recommend it to anyone searching for a car and having a hard time, Tato and the Grand Prize team will make it fast, easy & you'll be a very satisfied customer, guaranteed !

Rolando F. Machado

Nov 17, 2012

RE: Grand Prize Chevrolet