Green Ford and Lincoln reviews

David Stubbs

Dec 31, 2015

30K service on 2013 Fusion was handled promptly and professionally, including correcting recalls. Staff were quite friendly and accommodating to my schedule and needs. All in all a well run operation, the best you could expect for your Ford.

Blanche White

Dec 30, 2015

Green Ford help me rebuild my credit by putting me in a 2013 certified Ford Fusion titanium in September 2014! One year later December 2015 I drove off Green Ford lot in a 2016 fully loaded Ford Fusion with a 1.9% interest rate from a 18% last year!! Green Ford staff is awesome and they will deliver if you do your part!!! Feeling Blessed....Thanks Green Ford

Lesley Stanley

Dec 30, 2015

Service was in a timely manner & excellent staff , clean facility, and services were great

Kevin Malone

Dec 28, 2015

2016 Lincoln MKX, sale went smoothly. We are A Plan members which helps in the process.

Thomas Snyder

Dec 26, 2015

wait was a bit long, but there were a lot of customers so it was acceptable. staff was very courteous.

Annette Milton

Dec 24, 2015

Purchased a 2016 MKX. Bob, Rich and Jason made this the best car buying experience ever. It was easy, simple and informative. Love my new MKX.

Barbara Beck

Dec 24, 2015

Very pleasant and accommodating. When I got there a few minutes after 6, the staff was very quick to help me get my car.

Kay Seaton

Dec 24, 2015

When I called on Dec. 16th about my new fusion hybrid having a serious problem not allowing me to drive it and being told I could not get an appointment until Dec. 28th I was not pleased. Being told I could bring it in and see if a cancellation would allow time to work on my car was a slight improvement. Bringing my car in for repair on Friday the 18th and being called Monday morning the 21st that it was repaired and ready for pick up was miraculous and greatly appreciated.

Stephen Edwards

Dec 24, 2015

You guys have excellent service, I would be glad to recommend you to anyone!

Don Lucas

Dec 22, 2015

My vehicle was taken back very quickly and everything that was being done was explained prior to work beginning. Great Job !!

Gina Jensen

Dec 22, 2015

As of today, I have purchased 3 vehicles in one year from Green Ford. 4 years in NC and I have delt with 3 purchases with 2 other Ford dealerships and have not been happy. I can honestly say that I feel like I have found a home with Green Ford. From Tony Blackmon, Alex Wagar, Ed F. (no longer there), the Internet Staff Katie and Mimi, and Darren Bowder in the Service Department. These are the people that have consistently been there for us and worked with us over the last few months with our most recent vehicle. Patience on both of our parts and the respect of the sales team holds a lot weight with myself and my husband. They have earned our business for a very long time!!

Dinorah Fiallo

Dec 21, 2015

Ray was true professional! My husband and I had a great experience with all who assisted. I do request your financial person (can't remember his name) needs to take the process a bit slower and should look annoyed if you ask a question a few times. I felt a bit rushed. Thank you

Edward Miller

Dec 20, 2015

excellent service and fast allowed me to comment on service needed

Pat Lawing

Dec 17, 2015

The service I needed was simply to replace a burned out bulb on the left rear of my car. It did not take very long, and I am always pleased with the service I receive from Tim Pegram.

Deron Johnson

Dec 16, 2015

Great job - appreciated the quick response. recommend you don't make this form a min of 50 characters.

Clarence Phillips

Dec 13, 2015

service was done very well. Ashley Isley always writes up my concerns very concisely so that mechanics have no questions.

Donna Durham

Dec 8, 2015

I purchased a 2009 Fusion.I'm loving it.Thank you all for being so friendly and nice.

Aaron Cranford

Dec 7, 2015

The staff was very helpful, the service was excellent, but you need to get your own carwash.

Bonnie Dickens

Dec 7, 2015

When my car needs service I have always been treated professionally and as soon as possible. The service department are very friendly and personal when I take the car in for service. If they were not friendly and personal I would not have purchased my car from Green Lincoln. I have always been more than satisfied with the customer service that they provide.

Joseph Coli

Dec 7, 2015

Best service department around- period- always nice and friendly- always make sure me and my family are given the highest quality service. I highly recommend them.

Annie Trimble

Dec 6, 2015

I purchased a 2016 MKX. The salesman was great. All involved in selling the car were great. The car is beautiful. They washed it before I took it home. I was a little upset when I opened the glove box the next day and all the papers I had put inside were wet. I contacted the service department, took it in and they looked it over. They couldn't give me a great explanation why, but I will bring it back again if I go through the car wash or leave it out in the rain and water again gets in the glove box.

Charles Olds

Dec 3, 2015

Quick and too the point, recieved the exact vehicle I wanted within 3 hours of showing up at the dealership.

Laura Hughes

Dec 2, 2015

The staff was great, very friendly and more than willing to answer all of my questions.

Thomas Taylor

Dec 2, 2015

Problem fixed. Got a shuttle promptly leaving and coming back. People were nice and professional.

Tom Gale

Dec 2, 2015

I had an appointment to get new tires while I waited and to check the central console. I was in on time and got the tires on quickly. There were no codes on the console, so it could not be replaced under warranty.

Andy Andrews

Dec 1, 2015

Mark always takes very good care of me and makes me feel welcome

Debra

Dec 1, 2015

I went to the Express Lane Wednesday before Thanksgiving expecting a long wait time. When I got there I was greeted by a very nice woman, she got my car back to get serviced immediately!! I waited a whole 30 minutes while my car was being serviced. The worker even brought my car to the door when it was ready!! Now.. that was GREAT SERVICE!! Thank you guys!!!

Susan Archer

Dec 1, 2015

My issue was with tires, small issue in the scheme of things, but my low tire pressure kept coming on. I could have just refilled myself at a gas station but I have arthritis and the bending was too much for me, AND I was concerned there might be a problem with the tire itself. I am an older adult and didn't want that to happen on the road. Drove into Green Ford without an appointment and asked them to check it out, which they did, thoroughly, and no further action was needed and NO CHARGE. I always take my 2010 Fusion to Green and am treated with courtesy, professionalism, detailed explanations of service, and reasonable charges. They keep me "on the road" with confidence.

Tom Ghareeb

Dec 1, 2015

Very helpful and friendly. Told me about there recommendations for service to the vehicle that they feel need to be worked on.

Jimmy

Nov 29, 2015

2015 Ford Focus ST was the vehicle I purchased at Green Ford Lincoln. First step into the dealership I was addressed right away but a sales member. I requested Karry Kulp to be my salesman as he was recommended to me by a good friend. Karry opened his sale with me and treated me as if I was a friend and not a customer. Truthfully told me what to expect out of this car and that car along with what kinds in each trim level. Karry went beyond and got me the car I wanted with the help of Gabriel Ramos. Both employee of Green Ford Lincoln assisted my 8 month search and got me the car I wanted within 2 days of working with them. Anthony Reese helped me with my financing and broke down and explained to me every warranty that was offered for my new vehicle> I highly recommend this dealership to anyone interested in purchasing a vehicle.

Sav Todaro

Nov 26, 2015

Tim provides excellent service he is the reason that I continue to have my vehicle service there after 16yrs.

Stuart Teichman

Nov 25, 2015

Very satisfied with Lincoln service staff. Always very helpful.

Jean Ellis

Nov 24, 2015

WAS VERY SATISFIED WITH DEALERSHIP AND EVERYONE. JEAN ELLIS

Robert Young

Nov 23, 2015

My experience at Green Ford was very relaxed and stress free. Gabrielle, my salesperson was extremely knowledgeable on the products and helped me a lot.

Susan Dontanville

Nov 22, 2015

Quick Lane did maintenance ck and notified me that break linings will need changing soon. Always appreciate the heads up for safety and financial reasons. Drained the doors of rainwater, though need to go back to find and correct the problem. Appreciate that they could get the Fall gunk off my windows, whereas I just made it worse. Thanks to Danny and all the crew.

Kirt Gonzales

Nov 20, 2015

I did not have to wait long for service, and I was very pleased with everything.

James

Nov 19, 2015

I love my new F-150. Alex Wagar did an excellent job of being short, sweet, and honest with me in an easy transaction.

Vickie Garland

Nov 18, 2015

My Ford Fiesta suddenly began acting as if it had battery/transmission issues to the point that my usual mechanic could not remedy the situation and told me I'd need to have it towed to a dealership. I chose Green Ford because it was closest to my mechanic. And the first thing that impressed me was that Leigh Anne in the Service Department was not only patient and friendly. She also told me that Kirk's towing would tow it there for me and it could be added to my bill with Green. EXCELLENT IDEA & CUSTOMER SERVICE! Then-within a very short time-my Service Advisor Darin called and told me what was happening with my vehicle. Darin was equally patient and friendly, and made me feel confident that my car was in the hands of good, CARING people! My car wasn't towed to the dealership until after lunch. And within a couple of hours, Darin called to say that they believed it was ONLY a dead cell in the battery making all of the car codes "run amok"-but they were going to run more tests and check everything out for me. I truly didn't expect to have my car back that same day, but about 4:30 Darin called and let me know my car was ready, and that indeed-it had only been the battery that needed replacing! PLUS he told me that due to some engine issues that happen with that particular model (which the Ford company has sent me letters about), he was going to order me a clutch that would take 2 to 3 months to come in and get an appointment to replace. BUT that the parts and labor would be totally covered under my warranty, which Ford has extended from 60,000 to 100,000 or 7 years! All of this would have been more than enough to make me happy. But when I got into my car, whatever steps were taken while all of the codes were reset resulted in my car almost driving like a NEW one! (Except for the slight shudder-which is what the new clutch will remedy. And per Darin, the car's fine to drive until then.) This was my first time having to have my 2012 Fiesta (bought elsewhere used) to Green Ford. But based upon this first experience, I will not hesitate to return, or encourage others to take their Fords there. An A+++ experience, all around. Thank you, thank you, THANK YOU *all*, so much!Sincerely, Vickie GarlandGreensboro NC 27410

Stephen Benoit

Nov 17, 2015

Friendly and knowledgeable about the repairs for my 2009 F-350.

William Updegrove

Nov 16, 2015

Great dealership. Easy to work with. Looked at other dealerships and Green Ford had the best deals.

Robert Mcdonald

Nov 14, 2015

good service thank you for your good and knowledgeable staff

Joshua Spainhour

Nov 13, 2015

Always a great experience with every service. Customer service is great.

Raymond Barton

Nov 13, 2015

From start to finish your salesman Alex wager was done a excellent job. No way could the buying experience have been better.

Thomas Valego

Nov 13, 2015

In and out on time.Routine tire replacement.Good job

Daniel Cope

Nov 11, 2015

Gave me a deal I could not walk away from, great experience all around.

James Saunders

Nov 11, 2015

Tina in the body shop was very knowledgeable and professional. We had an issue with the insurance and Tina handled the situation effecently.

SD

Nov 11, 2015

the service was great. the mechanic was great he came out and talk to me about my truck. he give me some useful tips,

Terry Blaylock

Nov 11, 2015

Their work is excellent and never regretted taking my car into Quick Lane. I would highly recommend them to everyone.

Lisa Poppa

Nov 10, 2015

Ford Edge. We had a wonderful experience. A special thank you to CC. She is a wonderful person and very professional. I also want to thank Febe for his professionalism.

Michelle Young

Nov 10, 2015

They are wonderful people to work with. I did not need to drive 5 hours to get the best deal. The best deal was right in my backyard. Thanks Green Ford

Monique Peterkin

Nov 9, 2015

The person who assisted me through the service ( I apologize that I have forgotten his name), was very nice, and made the wait associated with servicing a car, as pleasant as possible. He also explained some weird (important) features of my new car that I did not know about when I got the car. Thank you!

Clifton Ball

Nov 6, 2015

Service was prompt and smooth...best I have ever seen....

Charles Mckinney

Nov 4, 2015

I purchased the F-150 from Kerry Kulp and have always used Green Ford. I'm living in Nashville TN but my wife is still in Greensboro. We bring both our vehicles there for service. I only have it services in Nashville if I know I can't make it back in time. I use Two River Ford in TN. But I trust Green Ford in sales and service. Great employees.

Samuel Wright

Nov 3, 2015

The service team is always great when I bring my car in for service, I want to thank Tim and Monty for all their help.

Glenn Getner

Oct 29, 2015

Service was excellent and Ashley was outstanding, very helpful and answered all my questions.

Kristy

Oct 28, 2015

I had the best experience purchasing my first car with Green Ford. The staff was beyond friendly and helpful. They went above and beyond to make sure I got into a good vehicle with a monthly payment I could afford.

Penelope Parker

Oct 28, 2015

My experience has always been good. This is the 4th vehicle I have purchased from Green Ford.

Jeffrey Holliday

Oct 27, 2015

GREAT They do a great job thank you. Always good very nice staff

Billy Ayers

Oct 23, 2015

I'm happy with the repairs that were performed. Its great to have heat again. I'm not happy with the final total price. I had my 02 Mercury Sable in last year for no heat. They found the coolant holding tank cap was cracked. Then was told my car was older, and was heating to 112 degrees. Come to find out this year. Heater core was stopped up. I had asked for last year's $99 diagnostics as a credit. When Darren called and car was complete. Total was $1011 and change. When I arrive, total cost was $964. I thought great they did give the credit from last year. NOT! APON reading invoice, they used my Ford rewards money. NOT HAPPY ABOUT THAT!

Kimberly Spears

Oct 23, 2015

I was so nervous going that I gave myself a migraine from the stress, but very quickly, both my sales representative and even the manager, put me at ease. ALL WERE GREAT!!!

Deborah Klein

Oct 21, 2015

Purchased my new Escape 2015 in May -- had a great experience and love my new Escape. This is the first time in years that I have gone to dealership for service. I love the on-line experience to schedule appts. The service was top notch from the moment I dropped off car. And the dealership had a quiet area where I could settle in and work while my Escape was serviced. They were fast/efficient and treated me VIC. In essence GREEN FORD has continued to exceed my expectations (which is much better than my previous experiences years ago). They have top notch team from Sales to Service.

Jeannie Grubb

Oct 18, 2015

Had routine maintenance performed on 2014 F150. Very satisfied with the service and the courteous staff.

David Harris

Oct 15, 2015

quick, friendly, convenientannoying customers though

Don Zacharias

Oct 15, 2015

I purchased a VW CC from Green Ford. Jeff Harris was wonderful thru my purchase. I know it took a long time because of the VA, but Jeff did everything he could to help me. I have not been in for service yet. I'm looking forward it.

Melanie Young

Oct 15, 2015

Very efficient and helpful. friendly and trustworthy. You are making this too difficult to complete, i don't have time for this I want them to get the best evaluation but not at the expense of my sanity!!

Park Davidson

Oct 15, 2015

I have been servicing my Windstar at the dealership since I bought it in 2007, and nowhere else. The 85,000 mile checkup took less than an hour and Tim did his usual good job in alerting me to things needed down the road. There are never any surprises that way, and have never been any in the past.

Daniel Balson

Oct 13, 2015

Service staff are the best!Very friendly, I will never go anywhere else.

Gayle Mueller

Oct 10, 2015

Lincoln MKC, staff were great! Kenny Guy took great care of us, he was very helpful.

Norman Siedentop

Oct 9, 2015

The service Rep. Tim was very helpful as always. IK have a high level of confidence in what he tells me.

Ronald Hoffman

Oct 9, 2015

Staff got me in on short notice took. Are of all issues. Happy

James Sullivan

Oct 8, 2015

The service personnel were and always very polite and willing to help with problems. I deal with Ashley Isley and Mark Kirkman and they always take care of me.

Mary Wood

Oct 7, 2015

Service was superb as always. I appreciate that the service dept is so kind, friendly and efficient . I rely on Green Ford for all of my car maintenance because I can trust that the needed services will be taken care of without me having to be concerned with the schedule of when to do what , etc. On my recent service they even looked ahead to notice that I had an upcoming recall service appointment and got that taken care of the same day so that I would not have to come back again for the recall repair. Thank you Green Ford!

Michael Asher

Oct 7, 2015

Ashley has always taken excellent care of my vehicle. I recently referred a co-worker to Green Ford told him to see her. He said later that he was very impressed with her attention to detail in meeting her customer's needs.

Neal Maske

Oct 7, 2015

The very best service and personel you could ask for.

Sandra Burns

Oct 7, 2015

I would like to say that Kenneth Thompson was very helpful with my situation and treated me with respect. Sometimes when a woman goes to have a car repaired or serviced, she is not always treated with the respect that I got. He was also very understanding of my financial situation and worked with me on that.

Harold Scott

Oct 6, 2015

Had routine oil change and tire rotation. Service Department got to me early and they completed work in a very speedy manner. I was in and out in no time

Kenny Stanley

Oct 6, 2015

Purchase F150, sales person very friendly, experience and no pressure.

Annette Milton

Oct 5, 2015

As always, Bob Blakely and Monny went out of their way to help me with my problem. Service could NOT have been better. I am never disappointed dealing with Green Lincoln.

Martin Thorpe

Oct 5, 2015

Always good service, courteous and professional. Not pushy with repair items.

Moses Poston

Oct 5, 2015

As always they take care of my vehicle and me as well

Sam Jacubowitz

Oct 5, 2015

Salesman was certainly good and helpful. I ordered my car and then changed my mind and wanted a different model instead. This car was to be a surprise to my wife for her birthday. The car was promised to me by a certain date. Somehow that fact was misunderstood by store manager, and he did not deem to recall that I needed the car by the date mentioned. An honest mistake, I guess, which he owned up to. Nonetheless, disappointing. Model originally ordered was Mustang Ecoboost coupe. I switched it to a convertible.

James Byrd

Oct 4, 2015

The service I received on 9/19/2015 was nothing less than outstanding,the staff from the mechanicsTo the receptionist were certious aND highly Professional. I received my F-150 from Kernersville The service can not compare to green ford. THANKS FOR A JOB WELL DONE

Ann Towsley

Oct 2, 2015

The service we receive from Green Ford/Lincoln exceeds ones expectations. Each and every person we encounter is so helpful and knowledgeable . Recently traded in one Lincoln lease and upgraded to a brand new 2016 Lincoln MKZ . This car is amazing , so futuristic, love the comfort, the features are just too numerous to list Love the Sync Lincoln site with videos to help us . The people we worked made the experience so comfortable

Billy Ayers

Oct 1, 2015

I got my oil changed and ac service at quick lane. The personnel there are always so nice and helpful. My only suggestion is, their needs to be a changing table in all the men's restrooms. I have my grandaugter when I'm there. I had to go in the women's restroom to change her.

Mike Ellis

Oct 1, 2015

Excellent personal service from the service department

Ronald Headen

Oct 1, 2015

I am happy to report that I was able to leave Green Ford on Saturday with a 2015 Ford Focus. Angie, Alex, Chris, and Fadi were extremely helpful and made the whole vehicle shopping experience the most positive and painless I have ever encountered. I could not be happier.

Donna Stepp

Sep 29, 2015

I was supposed to go across the street , I didn't know first time there the manager was great.

Ferenzo Gainey

Sep 29, 2015

As usual I got excellent customer service. Service Advisor is always pleasant and very knowledgeable with the Lincoln/Ford business and vehicle requirements. No matter how busy the day is for Money he is always accommodating with my needs.

Loangela Mckinzie

Sep 29, 2015

It was great! The guy was friendly and he approached me as I was entering the dealership, which helped me to see my car.

Nancy Goodman

Sep 29, 2015

Very courteous staff, prompt service, nice waiting area

Patricia Holliday

Sep 29, 2015

I'm truly satisfied with each service I have received and I will be willing to recommend anyone to purchase a vehicle from Green Ford..when I was trying to purchase a vehicle. Everywhere I went Door's were slammed in my face and thanks to Green Ford Lincoln they open their door welcome me end and sold me the car of my dreams... Thank you again Everyone at Green Ford Lincoln and a very special Thanks goes out to the salesman that open the first door for me he's an?

Sandra Mcfarland

Sep 29, 2015

Great customer service. Attentive to customers needs.

Stacey Caballero

Sep 29, 2015

I recently purchased my first car, a 2010 Camry at Green Ford. The staff was great. I did have to wait more than an hour to have my car brought up front after detailing, when they had said it was already done being detailed. Other than that my experience was a very positive one. I would definitely recommend Green Ford to friends and family.

Edward Miller

Sep 28, 2015

You were prompt and courteous and fixed a previously undetected problem at a reasonable fee.

Harrison Thrasher

Sep 28, 2015

Very good service and tecknicians were knowledgeable on repairs. Would use your service again. Keep up the good work.

Douglas Allen

Sep 25, 2015

Very comfortable areas to rest while waiting on service. The customers lounge is an exceptional luxury I enjoy. Staff always knows my name (impressive).I get an honest report of the condition of my vehicle and don't get pushed to do unnecessary maintenance.I wish the "Car Wash" was done on-site. I appreciate the complementary car wash, but often don't take advantage b/c the site is across town.

Hardy Spence

Sep 25, 2015

check in was good,service was perormed as expected and on time.

Jerry Davey

Sep 24, 2015

I went to Quick Lane because I thought I may have tire or rim damage after hitting a large piece of wood on the highway. I didn't have an appointment but my car was taken and inspected rather quickly. I really appreciated the quick and professional response I received.

Pamela Loftis

Sep 23, 2015

Ashley is always right there to provide superior service. Anytime I have an issue, I can call and she can get me in and out in an efficient manner. My issues on the 2012 Ford Focus have always been handled with care and concern. I have never had anyone take the time to get to know me and the specific needs of my vehicle like Ashley does. I really appreciate everything :)

Darlene Crawford

Sep 21, 2015

I am always pleased with the service I receive from the dealership.

Scott Long

Sep 21, 2015

I went to County Ford when I was looking for a car. Their slogan is "County Ford Gets The Job Done", but they did not for me. I then went to Stearns Ford, but they did not try to get me in a vehicle. I was not going to give either place my business. I'm glad I went to Green Ford. They were helpful and nice to deal with.

Winslow Douglas

Sep 21, 2015

The service was great the service manager did a excellent job.

Chris Woody

Sep 19, 2015

2012 Ford F-150, The service team was Awesome. I like being able to go to a service shop not being required to have an appointment. I always get great service at Green Ford Quick Lube.

Enrico Simms

Sep 15, 2015

I had a good experience and the only issue that I have is that it is still to expensive at a dealership for my car to get repaired even being a car that is over 10 years old. I do not think that I should have to get a newer car but that parts and labor should be cheaper just like any other vehicle as old as my vehicle. I found a place that is and does just as good or better job than the dealership, so I am more inclined to go there for most or almost all of my repair needs. Just because it is a BMW does not mean that it should be more expensive to fix seeing as how in Europe the car doesn't cost as much and I know from being in the military for 10 years. Just my opinion.

Kenneth Stanley

Sep 11, 2015

PURCHASED A '14 F150 IN MARCH, 2015. HAVE BEEN PLEASED IN ALL AREAS OF THIS TRUCK.SERVICE ADVISOR, ASHLEY ISLEY WAS EXCEPTIONAL. SHE IS TRULY AN ASSET TO YOUR DEALERSHIP.

Connie Harward

Sep 10, 2015

Never let Ashley go she is the BEST!!! It would be wonderful to pick up a clean car I dropped off one. But when I got mine back it had finger prints everywhere inside and out. Which I understand I brought it there to be worked on but like I said I brought it there clean and I didn't think I would have to clean my car again once I got it home! But hey it's cool ya'll did a great job on it! Wouldn't take it anywhere else!

Thomas Valego

Sep 9, 2015

Service was good and timely! Staff was courteus and friendly!

Gail Favors

Sep 8, 2015

Your team is always professional, and courteous. They are a can-do technical support team. I appreciate them much.Gail Favors

Martha Cline

Sep 8, 2015

Staff quickly did service to my vehicle. Did not have to wait long before I was on my way. Worked with me to get front end realigned before I was to leave on a trip.

Lashaun Ward

Sep 6, 2015

I purchased a 2015 Ford F150. I brought it in to have a folding cover put on the back. The cover looks great! I'm very pleased with the work that was done and the friendly serviceWhich I received. Keep up the good work!

Freda B

Sep 4, 2015

My experience with Green Ford was absolutely amazing! The staff was polite and friendly, making sure I was being helped, and made comfortable. Watching the employees working together for me and others, really impressed me! Alex, the salesman who helped me, was attentive, as well as efficient. The atmosphere was most pleasant! Nice dealing with people who appeared to be on top of their business!

Robert Strickland

Sep 4, 2015

Both of the service reps are always cheerful and deliver on time the service, this time was just an oil change.

Connie Turner

Sep 2, 2015

The staff was courteous and the recall was performed quickly and efficiently.

Briggs Cook

Sep 1, 2015

I went to Green Ford dealership for service for my Expedition and was told that they were booked up with 4 cars ahead of me and I would have to go to Green Fords Quicklane further down Wendover Ave. I had rather have it done at the dealership this time as my warranty was running out within the next 400 miles.The service at Quicklane was fast and courteous but I don't know if they checked over the car like I wanted. If it can't be done at the dealership since it is out of warranty I might as well have the oil changes and other services done on this side of town.

Gregory Schmidel

Aug 31, 2015

Very efficient and met my requests with enthusiasm. Whole process was very fast, which is important to me.

Jessica Culver

Aug 31, 2015

The service was efficient and friendly! I sat in a clean and comfortable waiting area, with free wifi!

Karen Brandt

Aug 31, 2015

I want to ensure my car is ready for travel Labor Day week. I called and Ashley is so helpful, she always checks on everything needed for my car and makes sure I am serviced in an efficient and timely manner. I think she is wonderful along with all of the service people at Green Ford, I have never encountered a problem having my car serviced. I would recommend them to everyone.

Zelma Higgins

Aug 27, 2015

Service was prompt and well done. Staff was extremely courteous and welcoming. Surroundings while waiting most comfortable.

Jennifer Burton

Aug 26, 2015

Everyone was wonderful as usual when I purchased my 2012 Ford Escape!!!!!

Curtis Burton

Aug 25, 2015

I called about 9am and asked if I could get an Oil Change today, was told to come in at 1pm also a tire rotation and a NC vehicle inspection. Cost was substantially less than last year at Jiffy Lube for the same service and I got a free car wash too ! In and out in about 1 hour. Great !!

Bryan Overton

Aug 18, 2015

This time was great compared to the last time I was in. Last time something went wrong with the change, as soon as I left the oil light came on. I called and had to turn around and go back only to be told it was not Quicklanes fault. I had to argue with the manager to get anything done. After Quicklane changed the oil a second time, the light went out and has stayed out. So to say I was leary about using Quicklane again would be an understatement. I like that it is right next door to my place of work and I hope to continue to get the service I received.

Donna Pinnix

Aug 18, 2015

Everyone is very congenital and helpful when I come in. Makes me feel like you really are concerned about my vehicle.

James Hedgecock

Aug 17, 2015

Worked me in without an appointment. Work was completed much sooner than I expected. I did NOT purchase this vehicle from Green Ford but was dissatisfied with the service provided by my selling dealer. Green Ford will be my servicing dealer from now on.PLEASE: when doing oil changes, PLEASE reset the vehicle's oil life meter!

Michael Grissom

Aug 17, 2015

Staff very professional and on time. Would recommend them to a friend

Terry Doss

Aug 16, 2015

Staff was very polite and friendly, scope of work was predefined and performed accordingly. I will use the Green Ford Fast Lane service center in the future when necessary. The rebate was also a very nice touch!

Wade Griffin

Aug 16, 2015

I have one of those breathalyzer apparatuses in my vehicle and your staff worked with me and was nothing but awesome to me

J. Harris

Aug 15, 2015

I came in for a routine oil change and inspection and the service was great as always. The only issue I had was the hood was not shut all the way when I left and it didn't come to my attention until I was driving down the interstate. Other than that, I have no issues with the service.

Joseph Maggi

Aug 15, 2015

No comments about my recent visit with my Ford Explorer.

Ashley Palladino

Aug 14, 2015

my 2013 Ford Edge Sync wasn't working, Ford was great, advised there was an update and I am in Sync now!

Glenice Bell

Aug 14, 2015

Always pleasant and friendly.will let u know what your car needs n a way u can understand.will let u know what needs 2 b done immediately or can wait until later so it won't break your wallet.I really appreciate all the guys there.

Yolanda Robinson

Aug 14, 2015

The service was quick, easy in and out, and the personnel were very friendly and efficient.

John Fidler

Aug 13, 2015

There is no better Lincoln dealership than Green Lincoln located in Greensboro, NCThey appreciate my business and service with Tim Pegram is second to none.He is the best!!This is my 7th Lincoln, most Town Cars, then an MKS purchased at Green Lincoln and now my Lincoln MKZ which I may enjoy more than any Lincoln I have ever owned.John A. Fidler

Michael Wynn

Aug 13, 2015

I purchased a 2015 Ford Focus ST. I have a great first time buying experience and the staff were very friendly.

Lee Ford

Aug 11, 2015

I bought a new 2015 Mustang GT from Greene a little over a week ago. I can honestly say that I've never had a a more pain free buying experience when buying a new car. Our salesman was Ryan Morrison and he was exceptionally polite, helpful and knowledgable. Our whole experience was a lot less adversarial than most car deals with a lot less time spent reaching an agreement, it didn't seem to take all day like many dealerships where I always looked at as the dealership trying to wear you down. They bent over backwards to suit us and get us a deal that was agreeable to both them and us. They were genuinely trying to enable us to get the best deal so that we could afford it, not looking to ream you to get the most they could for themselves. Several times I've had to call them in the last week to get help with tech features and to an individual they were helpful and polite, never impatient. Dustin Bell was particularly helpful and knowledgable as far as the tech features of the car that I needed help with. I can wholeheartedly recommend Greene to deal with, I really believe that you will not be disappointed!

Todd Armstrong

Aug 11, 2015

I was fortunate to work with Ashley on the problems with my Explorer. She was knowledgeable and professional. She kept me posted as to the progress and get my vehicle repaired in a timely manner. She is definitely an asset to your organization. Thanks for the great serviceTodd Armstrong

Rodney Barnes

Aug 9, 2015

Excellent customer service. In and out in less than an hour for oil change and rotate the tires Without an appointment.

Bill Gerrow

Aug 5, 2015

The Service Department makes the dealers. The work is always done right and on time.

Lester Moore

Aug 5, 2015

WE purchased the Ford Explorer XLT 2015 4WD we are extremely surprised at the amount of room it has including the third row seating. The staff was extremely helpful as well as the staff. I have shown this vehicle to friends even they are amazed at the roominess that it has.

David Pruitt

Aug 4, 2015

I dropped my vehicle off to have the breaks checked because they were making a noise. I was called within a reasonable amount of time and told that they breaks were in good shape and to wait until I need to have the breaks done in another 10K to 15K miles. I appreciated the honesty from the service rep and have always been taken care of a Green Ford.Thank you

Meshari Altoaimi

Aug 4, 2015

I bought a Ford edge The service is really good stuff was really really helpful and I would recommend it to anyone

Val Larson

Aug 4, 2015

My service representative was superior. He called me and kept me informed the whole time of what the issues were with my car - and there were issue. The reason why I rated my experience lower were to to the things outside of his control. For example, the experience of renting the car at Enterprise was disappointing at best. They were not ready for me. They had excuse after excuse for their lack of professionalism. After the careful job Ford did the poor job Enterprise did was such a stark contrast it really made the experience difficult. But again, my Ford representative was on top of it the whole way. He should train Enterprise. Or better yet, you should change rental car providers.

Betty Watson

Aug 3, 2015

Ford FusionVery pleased with purchase; sales person, business or finance manager were very professional and knowledgeable of the Ford product.

Hardy Spence

Aug 3, 2015

service advisors were helpful in assisting me with what I needed to have done.

Treva Holmes

Aug 3, 2015

I have always had a positive experience at Green Ford, The staff are always nice and professional, I like that everything is told to me up front with no surprises. The only thing I'd like are more magazine choices to read while i'm waiting.

Anlaug Laursen

Aug 2, 2015

Great service and service personell.That is a main reason for purchasing a Lincoln

Jackie Lawrence

Aug 1, 2015

Quick and friendly Quick and friendly Quick and friendly

James Harris

Aug 1, 2015

MKX service. I would recommend you wash car on site instead of having to go to an out of the way car wash. The dealership has been there a long time can't imagine you don't wash there.

Linda Sloop

Jul 31, 2015

I always get great service. The only drawback is that I asked for my wiper fluid to be filled, and it wasn't, even though I was assured it would be.

Ruth Brewer

Jul 30, 2015

Lincoln MKZ....very good service...and service staff very nice to work with.

Angi Kinsey

Jul 29, 2015

I have a 2013 Ford Focus with which I am very happy. The Service Department at Green Ford is exemplary. I have completed several surveys attesting to this.

Deanna Hurley

Jul 28, 2015

I recently bought a Ford Escape from Green Ford. The service was excellent. Before coming to Green Ford, I would rather plan my funeral than deal with buying a car. But my opinion has definitely changed. When I buy a car in the future I will be coming back to Green Ford. Kerry put me at ease and answered all my questions, no matter who stupid they were. He found the perfect car for me and I ended up buying a new car instead of a used one.

Marcia Maners

Jul 28, 2015

Green Ford is #1 in the triad! EVERYONE is always courteous, helpful and kind. My car was serviced in a timely manner. I thank you all - Green Ford is a great team of people!

Randy Lay

Jul 28, 2015

Fast and professional, what more can you hope for these days.

Richard Pegram

Jul 28, 2015

We have a MKX and was having trouble with the back wind shield wiper skipping. We brought it in and they had to order a part for it but gave us a MKC to drive for a day while they got the parts needed and got the wiper fixed. We couldn't have ask for better service. Very glad to be dealing with Green Lincoln of Greensboro, N.C.

Sandra Burgess

Jul 28, 2015

Everything was handled with speed and accuracy for my 2013 MKX. This visit included an inspection so I could get a license renewal. Again, everything was handled quickly and efficiently.

Tim Woods

Jul 28, 2015

I took my Ford Excursion in on Thursday morning for an oil change to the dealership but they referred me to the express lube and they got me in and out.

Catherine Savinelli

Jul 27, 2015

I have been taking my Ford Escape to Green Ford for years and always appreciate the good service and friendliness of the people who work there.

David Puryear

Jul 27, 2015

2011 MKZ hybrid in for regular service. Service was prompt and completed in good time. Staff was friendly, easy to schedule, and helpful in noting additional maintenance needs. I do not accept your click-wrap disclaimer and waiver of privacy rights as a necessary term of completing your Cars.com/business.reputation.com survey, and I am checking the box below only so that you will permit the submission of your allegedly valued customer responses, Your button-box marketing rights TOS prevents your customer from submitting comments without your forced "agreement" being "accepted." Thank you for allowing me to disclaim all rights and consent to further direct junk marketing as a legal condition to my responding to your consumer survey. So, because of this typically over-reaching on-line "consumer survey" experience after the actual service by Green Lincoln, I have rated customer service as a 3, according to my own existing internal policies and terms of use.

Frances Goins

Jul 27, 2015

Bob Blakely and Kenny Guy were great! Awesome experience all around!

Frank Brainard

Jul 27, 2015

I am extremely happy with my 2015 Mustang eco-boost. I get great mpg (a constant 34.4 highway and 29.3 city) and am very happy with the service I have received at Green Ford here in Greensboro, NC and, YES, I recommend the sales and service department to folks on a continual basis.

Harry Thetford

Jul 27, 2015

Always get good service from Tim and Monty. Have not dealt with sales team. Waiting room is friendly, clean, comfortable and convenient.

Inell Moore

Jul 27, 2015

Green Lincoln Ford excellent customer service! Tim is awesome and very knowledge about any concerns I have. Keep up the good work....enjoy the rest of the summer.Ms. Moore

Ivy Murphy

Jul 27, 2015

the staff was helpful, changed the oil, rotated tires and check brakes.

Jeff Taylor

Jul 27, 2015

I was very pleased with the service that i received. Everyone acted professional and in a timely manor. I would not hesitate to come back for additional service.

Joe Giglio

Jul 27, 2015

2013 MKZ Hybrid:Really have enjoy this vehicle. Not had any issues with it. Other that the Oil change and tire rotations most of the service calls has to do with Factory Recalls Notice. Time spend with conversions with salesman while we wait for service to be complete. Sometimes knowing that the MKZ is in for service look forward to these conversions on the latest news about this and next years model.

Justin English

Jul 27, 2015

Service was fast and all my questions were answered

Kelly Lankford

Jul 27, 2015

The folks in your service department did a wonderful job on my vehicle. The representative (Mr Crews) was helpful in every way. The work done was in preparation for a trip that my daughters and I took to Florida and the vehicle worked beautifully thanks in a very large part to the work done by Green Ford in preparing my Escape for the trip.

Leslie Chavis

Jul 27, 2015

I brought my 2015 Ford Fusion SE to the shop because my tire pressure kept getting low and I had only had my car for a little more than a month. Although they couldn't get to me for a while, the person who sold me my car took the time to talk with me while I waited and made the wait time so much easier. He has been the best sales associate that I have ever dealt with. Although I had to pay because there was a foreign object in my tire, the customer service that I received from the sales associate made it worth it. The service department did their job, but the excellent customer service came from the sales associate.

Mark Unrue

Jul 27, 2015

The staff was very helpful and service was provided in a timely manner on my 2014 Ford Fiesta.

Olivia Simpson

Jul 27, 2015

2015 Ford Escape. The service was excellent and the staff was very helpful! I could not have asked for a better experience!!

Rhonda Moore

Jul 27, 2015

My husband and I purchased a 2015 Ford F150 truck and we love it. The sales person did an excellent job. The service was great and the staff were very helpful. We are so excited to have our new truck and look forward to a good relationship with Green Ford.

Ronald May

Jul 27, 2015

Tim has always been very helpful and pleasant to work with and seems to know exactly what we need and always give us good advise.

Stuart Teichman

Jul 27, 2015

This dealership is always helpful in handling the service needs of our two Lincoln cars -- our 2010 MKZ and 1997 Town Car.

Tameisha Gist

Jul 27, 2015

Everyone was helpful and Rachel really worked hard to get me approved for the car I wanted!

Joseph Badick

Jul 25, 2015

Monty and Tim are the best. Always meet my needs and concerns. Fast, efficient and friendly.They always go above and beyond.It is a joy to take my car in for service which usually is a nuisance.Best service center experience.

Norman Siedentop

Jul 25, 2015

Knowlageable, polite and helpful regarding maintaining my car.

Christian Salmon

Jul 24, 2015

I have purchased numerous vehicles from green ford,The latest a 2015 f 150. They have top notch customer service and I would certainly recommend this place to anyone looking to buy a car.

Edwin Fleming

Jul 24, 2015

Routine oil change and transmission service performed as requested

Jacqueline Abrams

Jul 24, 2015

I am always pleased with the service I receive from this dealership!!!!!!!!!

Robert Bodey

Jul 24, 2015

I purchased a fully loaded F-150 Ford Lariat FX4 and am very pleased with the sales team and finance group. Very professional, friendly and courteous. I already know and expect good vehicle maintenance service from Mark's team, since I had my 2012 & 2014 Taurus serviced there regularly.

William Hayes

Jul 24, 2015

I know I can get service when I need it.when I came into Green I knew I was in good hands.

David Stubbs

Jul 23, 2015

Service is always spot on and staff very friendly and accommodating. Wish you had a car wash option.

Donnie Ball

Jul 23, 2015

Always a pleasure dealing with Green Lincoln. Service techs are very courteous and professional.

Joan Cox

Jul 23, 2015

2014 Lincoln MKZCould not be more pleased with the car, the purchase experience, and all follow-up visits to the Green Lincoln dealership

Katherine Wells

Jul 23, 2015

I was able to have service done when I requested. The service was done in good time.

Michelle Giles

Jul 23, 2015

We told Kerry Clump what we were able to afford, he along with the finance manager were able to create a package that worked for our pockets while still being able to get the car I wanted.Thanks guys!

Patricia Holliday

Jul 23, 2015

The service was absolutely wonderful and I will recommend any and everyone to buy from you and have their car service there????

Stephen Hundgen

Jul 23, 2015

Everything about my service experience was excellent and will be a Green Lincoln customer for years to come.

James Cordell

Jun 16, 2015

Everyone was helpful and competent. We ended up buying two cars.

Dyyeun Walker

May 21, 2015

Everything was great. Thanks!My salesman was knowledgeable about the vehicle and was upfront about the many different things I needed to be aware of.

Charles

May 20, 2015

The vehicle service was good as always. However, I presented a partial rebate coupon for the service and I was told to submit it by the service writer. No one knew where I was supposed to send it and there were no instructions on the coupon itself. After several phone calls and e-mail the service writer was able to submit the rebate for me. I am still waiting for the rebate but well within the allowed time frame for receipt. Overall, Green Ford Lincoln still continues to be the best place to go for my vehicle service needs.

Michael Frencher

May 14, 2015

Everything went very well. Thanks to this excellent service my SUV is running in top-top shape.

Andrews

May 13, 2015

Backup camera on 2010MKZ failed and an order was placed for replacement. Long wait on repair as our number was lost. Earlier screen modular(??) had to be replaced. Display screen has not been as bright since repair and is difficult to see in daylight. I feel something is still wrong and needs to be addressed. I asked that my complaint be noted and checked in to.

Bellandra Foster

May 13, 2015

Justin Wade did the car delivery and provided excellent service. Ben worked with us the day prior and provided an excellent safety review of the vehicle we ultimately selected.

Barbara Batts

May 12, 2015

The body shop did a great job on our new Escape. The lady in their office that handled our misfortune, went above and beyond our expectations.

Dejas Management/ James Smith

May 12, 2015

Service on my MKS was outstanding. Tim always have the car ready in a timely manner. I have 4 vehicles that are serviced by this dealership and Tim and mondy provide great service

Lydia Goode

May 12, 2015

Everyone was very helpful during my purchase of a 2015 Explorer Limited and made sure I got the right vehicle this time.Car was washed and filled with gas and beautiful when I drove it off.

Svetlana Stewart

May 12, 2015

Scheduled service for my car. Everything was done in a timely manner and to my satisfaction.

Dianna Varon

May 11, 2015

The helpfulness and professionalism by all concerned was great. The Sales Person Bill Shea was excellent, he handled everything that surfaced in a smooth quick fashion.

Terry Feathers

May 11, 2015

I have no hesitation and you do all my maintenance on my 2009 Ford F150. Great job servicing my Ford.

David Oxford

May 8, 2015

Green Ford has been my auto service provider since I moved to Greensboro nearly ten years ago. I buy Ford products and I want to ensure they get Ford quality service.

George Coxwell

May 7, 2015

Purchased a 2015 F-150, platinum, 4wd. Truck was not available at dealership and was special order from Ford. delivery was 9 weeks, slightly.longer than the estimated 6-8 weeks. Everyone at Green Ford was professional and most cooperative. The salesman, Jeff Harris was outstanding, and did a commendable job in explaining all the bells and whistles on the truck (and believe me this is no easy task on the platinum series truck). We were from out of town (165 miles travel) and will never regret the travel. A most outstanding dealership, it may be years before my next vehicle purchase, but Green Ford has a loyal customer. Thanks guys!

Ann Venable

May 6, 2015

I had my car towed to Green Ford. A sensor (or something) went bad and I had to pay to get it repaired. They did give me a senor's citizens discount. (I was happy about that.) But I have had several problems with this car. I am thinking about trading it for another type of car - like a Hyundai. They have offered me a good deal on one. The staff was very nice and polite. The cashier was also very nice. Customer Service was very good.

Aaron Cranford

May 5, 2015

The service was great and so was the staff. However, Green Lincoln needs a car wash.

Amelia Isaac

May 5, 2015

My car was services at Quicklane because the dealership did not have an appointment available that day! I really enjoyed my experience at Quicklane!!!

Barbara Guest

May 5, 2015

Always Excellent.. Always clean. Always Prompt. I will definitely return.

Briggs Cook

May 5, 2015

Your employees and your place of service was excellent

Frank & Kathryn Oshinski

May 5, 2015

We have 2012 Ford Escape . And the Service has been Out Standing . We are very with Happy. Thank you .

Jackie Maxwell

May 5, 2015

I was very pleased with your service and your facility and would recommend to others.

Karen Lawson

May 5, 2015

Quick, Courteous and Professional. The facility is clean and I was able to use the office provided with WIFI.

Roland Price Iii

May 5, 2015

I have always been satisfied with the service given me by Ashley and always speak highly of Her.

Zelma Higgins

May 5, 2015

Routine oil change and tire rotation. Service prompt. Personnel gracious and hospitable. Wait area quite comfortable, attractive. Rewards program always appreciated.

Deborah Green

May 4, 2015

I had no problem getting an appointment and then having provisions made to obtain a rental. They kept me well informed of the progress being made and had my care ready when they said it would be ready. Checkout was fast.

Doug Sexton

May 4, 2015

I have a 2006 F-250 Diesel. I trust Green Ford to maintain this truck for me, advising me when work needs to be done.

Mark Hutchens

May 4, 2015

Kala was very helpful and kept me informed. The service was quick and got me back on the road in a hurry.

Wayne Wilson

May 4, 2015

Kayla was very helpful and knowledgable about my needs. She assisted me in getting a rental car since my explorer would be kept overnight. I would recommend her to anyone.

Chris & Gina Wolfe

May 2, 2015

Repair shop was very helpful and nice. Did a great job repairing the damage on my 2010 Mercury Mountioneer after it had been rear ended.

none

May 2, 2015

Service was great. Ashley is great to work with, and my car is well taken care of.

Dorothy Heimke

May 1, 2015

good staff, reliable service I always feel like the staff is reliable and courteous. I can count on them.

Henry Patterson

May 1, 2015

I drive a F-150 truck. I get great service from Green Ford.

Kim Diop

May 1, 2015

Tim is always incredibly helpful in coming up with solutions to repair my car, especially since parts aren't always readily available. Always happy with him and Green Ford!

Lowell Curry

May 1, 2015

We recently had a finder bender to the rear of our Ford Escape leased from Green Ford. We have only had the Escape for eight months. So, you can imagine how upset we were. Getting advice, help, a repair estimate, use of a loaner vehicle, and finally completion of repairs by Green Ford's Body Shop was excellent. The body shop's staff (Marvin Oliver, Tammy, and Ashleigh) were so calm, respectful, and made a stressful situation so much easier. We just can not say enough good words to express our appreciation for Green Ford's Body Shop! Thank you!

Marilyn Mehalik

May 1, 2015

My air conditioner had a leak in the pipe. Once the part was received it was fixed the same day.

Raymond Reese

May 1, 2015

I've only received service to my 2011 Explorer at Green Ford. So far service has been excellent; no problems...

Richard Wright

May 1, 2015

Ashley is a big asset to your store. It's important to recognize customers when they come in for service, and she does so without fail.She was introduced to me by my salesperson so I've not dealt with any others. She's professional, friendly enough, and knows her job very well.I like the atmosphere at Green Ford, it's upbeat, people are involved, and I'm very comfortable with the staff that I know.Where the hell is the 2015 Edge???

Roland Eubanks

May 1, 2015

HAD A GREAT EXPERIENCE THER WILL ALWAYS SET MY SERVICE AT THIS LOCATION, FOR INSPECTION AND FOR ALL REPAIRS, AND EVEN FOR INFORMATION THAT I MIGHT HAVE AS AN OWNER OF ONE OF THIER CARS

Leslie Burdick

Apr 6, 2015

Helpful, knowledgably sales staff make the selection process a pleasure.

Anthony Selley

Mar 24, 2015

Purchased new car and love it! Sales rep very professional.

Jacqueline C Lemons

Mar 24, 2015

Tim Pegram is the BEST service advisory, very personable and knowledgeable. I would advise ANYONE to check out Green Lincoln's service department.

Laura Hughes

Mar 24, 2015

We had a very good experience and the salespeople made sure we were happy with our purchase.

bob strickland

Mar 20, 2015

Had my oil changed and tires rotated.... ready when promised.... a bit of info from TED the service rep.. the car was clean and delivered out front,,,, clean and ready to go. The Lincoln dealership is the best in town.

Valued Customer Jml Sales, Inc

Mar 20, 2015

We were originally helped by Ashley via internet / phone. She did a great job finding options for us and was very prompt in responding, etc. At the dealership we worked with Alex. He helped us a lot and was very cordial and receptive to our needs, etc. Overall the experience was great.

Chris Johnston

Mar 17, 2015

I enjoy taking my car in for servicing. I trust the team there and by doing so, the car will maintain its 'value..

Samuel Wright

Mar 17, 2015

Great experience at this facility the service tech was helpful made sure all my needs was taken care of

Clarence Phillips

Mar 16, 2015

I don't drive "Vic" as much as I used too now that My wife lets me drive her 2014 Edge but It's still an awesome ride.....Just takes more TLC than it used too and Green Ford does a good job looking after it.Ashley Isley always gives me great advise on caring for our cars and is very good to work with. When she writes up a service order, there is no question as to what needs to be done. Kudos Ashley!

Michael E. Ellis

Mar 16, 2015

I have always received first class service when it comes to repairs on my 2004 Lincoln Town Car. I make the appointment and they receive me when I arrive and take care of my car services and needs and any recommendations they make for continued performance are noted and taken into consideration by me as the owner.

michael Jacobson

Mar 16, 2015

Your staff need to be aware when clients are present. There were a couple times while waiting for my car to get serviced that your employees made remarks that should not have been voiced in front of customers. The male employee was be very rude and disrespectful to the gal at the desk.not answering her questions . Telling her she needs to do her job and pretty much his as well. I was offended on the interaction I witnessed.

Rodney Khodr

Mar 16, 2015

I took my car for an oil change over the weekend on Saturday and when the technician was doing the multi point inspection he came across a bent tie rod on the driver side of my vehicle. The service advisor Darren notified me after my oil change was performed on my car. I was very happy because it shows me that the technicians are paying attention when the car is in their hands being serviced. I immediately scheduled an appointment with Green Ford for Monday and they repaired my car and had it ready by early afternoon. I was very satisfied with all the work they did and how quickly it was done and It also gives me the feeling that I can trust these technicians at Green Ford whenever I take my car to them for service!

Satisfied Customer

Mar 11, 2015

Service Manager (Tim) is great to work with..........

Diane Dicken

Mar 10, 2015

We purchased a 2015 Lincoln MKS. The service was a great experience. Kenny Guy was very nice and we felt comfortable and not pressured. He is the best.

Marc B Moffitt

Mar 10, 2015

I had a great experience at Green Ford on Wendover in Greensboro,North CCarolined Brett and the rest of the sales team were very knowledgeable, courteous, helpful and worked with me on the price range I was trying to stay within. I got a 2012 Ford Expedition EL Limited, fully loaded in excellent condition with only about 30,000 mileI. I really love it! It's been a great experience for me and I would recommend Green Ford and Brett to other friends and family members in the future.

Michael Hester

Mar 10, 2015

It was great. Everyone was friendly and helpful. I will buy there again.

Mark Vestal

Mar 5, 2015

I recently brought my Ford Explorer in for service at the Quick Lane on Weendover Ave. And the place was very busy. Kayla Tover was the cashier who took me in and administated my serivce. Her professional approach made such an impression that I took the time to write this review. I always say give praise to those who are difference makers and Kayla is a differnce maker. She informed me the whole way through my service experience and made sure I was taken care of even on a very hectic day. She is a keeper and I would recommend anyone get their car serviced at the green ford quick lane store on wendover ave. Keep up the good work Kayla you are a star.

Stuart Teichman

Mar 3, 2015

Have been working with this customer service rep since 1991. He knows our cars well and we trust his recommendations.

Don

Mar 2, 2015

Several nights ago our 2007 Edge started to vibrate and lose power on a return trip about 20 miles south of Greensboro on I-85. I was able to nurse it to Greensboro (home) and left it overnight at Green Ford. The next morning I was informed it had been checked out and the problem was in the on-board computer. The best news was that the repair was not going to be a costly major fix and the problem was under warranty. An additional improvement service was wisely advised for better performance which I approved. That afternoon I was called and informed it was ready. I picked up the Edge and I am very pleased its performance is much better. The Green service department is dependable and very easy to deal with.

S.Fields

Feb 27, 2015

I had the best Service Advisor! Ashley Isley. She went above and beyond with her customer service..she answered all my questions and concerns. She listened to me and actually "heard" my concerns. I know each and every time that I take my Ranger Sport for service, that without any doubt, Ashley will take care of me and she will not accept anything less than the highest customer service satisfaction.

Byron Oglesby

Feb 26, 2015

My salesman Richard Walan was very pleasant to work with.

Edgar Clement

Feb 25, 2015

I leased a Ford Escape. I thought Tony Blackmon and Justin Wade both did an outstanding job in handling my lease. They both were very knowledgeable and helpful in the process. It was a very pleasant experience at Green Ford. I will definitely come back for my next car.E. D. Clement

Frank B: Big Fan of Green Ford Service

Feb 25, 2015

After I purchased my 2015 Mustang, there arose a noise that I could not figure out. Long story short, the crew at Green Ford was extremely conscientious about repairing my car, giving it the care and attention that went way beyond what I expected. That the parts were not readily available, due to the newness of the vehicle, did not keep them from working their collective tails off to ensure my car got the best care. They kept me well informed of their progress and the ultimate goal of handing it back to me in tip top condition was well met. Kudos to Green Ford Service Department.

George P. Grill

Feb 25, 2015

Green Ford Lincoln is the best. It has been a pleasure working with this company for many years. Tim and Monny, service advisors, are most accommodating and friendly. They seem to sincerely care about you. Thanks to them.

Jim Arrowood

Feb 25, 2015

The staff at Green Lincoln were super nice and very quick to service my Lincoln. They took special care of me and my vehicle, no dirty spots or greasy spots left after work completion. I enjoy the courteous and friendly staff. I am very pleased with the service I received.

Scott Gobble

Feb 25, 2015

Okay, a little disenfranchised because I wasn't given the internet price which other dealerships I went to would tell me if there was an Internet price and I wasn't told about how much the warranty cost till I was signing the paperwork or what my interest rate was when I asked till I went into the back. Everybody has to make money and I understand that but those thing should be done upfront not on the back end after all other paperwork signing your other car away has been done

Cathie B

Feb 24, 2015

The above are the reason I ALWAYS get my service done at Green Ford. Further also the reason I bought another FORD!

Jeffrey Ortiz

Feb 18, 2015

This was the best experience I have ever had in terms of purchasing a vehicle. The entire staff was understanding of our 2 hour drive with our toddler on top of waiting. They listened to our needs and budget then accommodated them. I went in prepared to purchase one car for my husband and we left with 2! I have and will continue to tell everyone I know to stop by for their car purchase.Arianne Ortiz

Janet Sayre

Feb 13, 2015

YOUR STAFF WAS THE GREATEST. They even included the kids and helped occupy them while things progresses. The whole buying process was handled great. You have real nice peolet there.

SteveB

Feb 13, 2015

Warm and helpful greeting...delivered at time promised...all services explained throughly. Overall excellant experience.

Malkap44

Feb 12, 2015

Excellent Experience! Our saleswoman Dawn Beaumont was very thorough & friendly. I liked that she got her GM Bob Blakely involved with us early during our visit it was like having the VIP treatment which is what I guess you should expect when you are buying a Lincoln. I have been buying Lincoln's for 20 years and this was the most enjoyable experience I can remember. We finished the purchase with Rich Corcoran in the finance office and we laughed all the way through the paperwork. He's a funny yet very professional guy. I love my new MKS and I spend a lot of time in my car for work so it is very important. I highly recommend Green Lincoln &... the massaging system in the MKS's front seats which is great for long trips.

DonnaP

Feb 11, 2015

I never would have gone to a dealer in the past, but they have changed my mind, they are reasonable and help me anytime I have a question.

Grant Warfield

Feb 11, 2015

I purchased a used vehicle over the internet sight unseen which is always a chance adventure. During the course of several weeks I dealt with Alex at your dealership and found him to be extremely patient, helpful and knowledgable. Between Alex and myself we arranged to have some minor bodywork and paint completed to vehicle and the interior re-upholstered to my satisfaction. Alex was there every step of the way checking the progress and keeping me advised through phone and email. When I finally picked up the car, Alex met me at the airport, drove me to the dealership and walked me through the paperwork. I cannot tell you how impressed I was at how everything was handled from start to finish. I drove the vehicle from Greensboro to Florida and it operated perfectly. This was a gift for my wife and she is absolutely thrilled with the look and performance. Thank you Greensboro Ford and in particular Alex. I will not hesitate to contact Alex when I need another car. Grant Warfield

Richard Welch

Feb 11, 2015

I have driven Fords from Green Ford since 1989(Bronco, F150 and F250)and I have had my Vehicles serviced at Green Ford. I have nothing but good experiences to report. Thanks Green Ford.

James Poole

Feb 5, 2015

I purchased a Ford F-150 truck. The service was exceptional and all of the staff were very pleasant to work with and extremely professional.

Edward Kellam

Feb 4, 2015

Have been looking at transit vans for a couple of years, but there were not many wagons available. We saw several on the lot and liked them. Mainly for 2 reasons. I am a large person,6ft6in and 300 lbs. Most of he newer small vans have become to small. Also I use a wheel chair which requires 40in cargo height and 40 in depth.We stop to look at the cars and were approached by a sales rep who showed them to us. He was very helpful and answered all our questions. we returned later after talking about it and checking the internet sites. when we returned the staff at Green Ford was extremely nice and knowledgeable and we bought the short wheel base wagon.

Saundra Mobley

Feb 4, 2015

Betty Graves was awesome! She walked me through every step in my purchase. She explained the vehicle's features and was very knowledgeable about the Lincoln.

Elbert Tonkins

Feb 3, 2015

Took my Mustang in for a leak in the Transmission. It was covered under warranty so they took care of everything including the rental.

Happy Customer

Feb 2, 2015

Lost my brake lights, scheduled repairs as requested, Car then refused to start.AAA got me running. Arrived 15 minutes late, but greeted warmly. Within 50minutes problem diagnosed & repaired, plus new battery installed, and fullinspection completed giving condition of tires, brakes, & numerous otheritems that should be watched. I was completely satisfied.

Tommy Beavers

Feb 1, 2015

It was very nice to come to know a company that was more interested in helping me get into a newer truck than to make a huge profit. I will certainly let anyone know that asks me where I purchased my truck and the great service I received. Thanks again.

Don Raymond

Jan 30, 2015

Well I am a Lincoln car loverI have been on the 24 month lease program, with Gate City, and now with GreenSo I have had some 6 cars.on this programThe Customer Service is personal and I know all the service agents by first name,they walk you through the paperwork,. NC. has a yearly inspection requirement, and I see these guys at least once a year for the inspection..KEEP doing what your doing,--- gives the customer confidence, and selection of another Lincoln. That's it D. Raymond

Donald Raymond

Jan 30, 2015

Yes, I am a Lincoln car loverI am on a lease program with GreenThe newest console, and interior high tech optionsThe Lincoln service is the BEST in my opinionNorth Carolina requires a yearly inspection.Green Lincoln, Customer Service, sets up appointment for the visit to inspect the carGreen Lincoln Dealership has a beautiful building and friendly personnelThe financial Rich Cocronan, gives you options, to consider

Author of Review

Jan 29, 2015

Pricing was not completely explained. Some unexpected charges on the invoice.

William Morrow

Jan 28, 2015

every one was experienced and cared about our particular needs. thanks so much.william

Lydia Goode

Jan 27, 2015

everyone was most pleasant and helpful only could not find the color car I was looking for. I did however leave with a different color and am most satisfied with its quality only its going to take some getting used to with the color.

Jeff

Jan 25, 2015

My daughter and myself had been considering trading our cars in on new ones for several weeks. I had researched the internet on what Ford had to offer and the Focus seemed to be the best fit for me. My 18 year old daughter was still undecided, but made an appointment on a Thursday at 4:00 to go look and asked if I would go with her. I got there 45 minutes early and was just looking when I was approached by their salesman Ike Williams. I told Ike that I was just looking and was not buying a car today. The only reason I was there was to meet my daughter. He told me that it was perfectly fine and if I had any questions just ask. So I did. He actually stayed with me until my daughter got there with absolutely no sales pressure what so ever. When my daughter got there she wanted to look at cars and trucks. I knew the trucks were way too expensive for her and I'm sure Ike did as well from what I had told him earlier before she got there. But he in no way tried to sway her from the trucks that she was interested in. He was extremely patient and made her feel that she was his only concern. So after a few test drives and countless questions from her and myself, we went inside to see what she could actually afford. Long story shorten, she realized the truck option was out. Her next choice was the Focus. Which turns out that the Focus was the choice for myself as well. Long story shorten again, by 10:15 that night (They close at 8:00 and Ike still by our side), I traded and drove home in a new Focus. The next day my daughter qualified for a first time buyer program and drove home in a new Focus as well. I'm sure I can speak for my daughter, but we are completely satisfied with the employees that we dealt with at Green Ford, especially Ike Williams.

Logan

Jan 24, 2015

This was my first time buying a new car and the staff really worked with me to make things work!

Bill G.

Jan 23, 2015

Green Ford are true "Dealers" Everyone was exceptional and professional

Natali Rheault

Jan 23, 2015

Very good salesperson Carry in the Greensboro (Wendover)dealership who was attentive and gave me good information about the car. I was very pleased with the service.

Roy Hicks and Kristen McDaniel

Jan 23, 2015

As always Everyone helped us and remembered us from the last time we came in. We were Hoping to see Gary again But the Sales Guy Cary Did Just as Great!!! Green Ford is the place to go . We were in a true Bind the other night when our older car just died on us. We knew we could could on Green Ford to Help us because we had already been making payments on our 14 Focus. We came in and walked out with a 2015 Fusion in tops 2 hours, It was great ! What kinks we didnt like of course was worked out for us !!!!!!!!!!!!

Ckane

Jan 16, 2015

The work was done quickly, efficiently, and at a reasonable cost. Thank you for getting it right!

Doug Clough

Jan 16, 2015

Everyone should give ford a change. Service IS GREAT

Michael Ellis

Jan 16, 2015

I am always pleased to take my car to Green Lincoln. They are efficient, caring, and concerned and the time spent is worth it. I receive discounts through emails and my appointments are always kept and I am never left to wonder if I am going to be served.

Wayne E Eberhard

Jan 14, 2015

Thank you for the excellent and on time service. I periodically commute to Raleigh and I can't afford to have my vehicle out of service for long periods of time.

Larry H Lowder

Jan 13, 2015

It as always was excellent. Larry H Lowder, 11 AnnaLisa Drive, Greensboro NC

raymond ecker

Jan 9, 2015

The service was completed and the car was returned back and the service writer went over everything and explained things were going to need service in the future.

Perry Henson Jr

Jan 8, 2015

from the moment we were greeted by our salesman until we drove off the lot in a new car, we were treated very well.overall great experience

Mike

Jan 7, 2015

Quick lane was fast, clean and courteous. Jeffrey Parnell had a technician on my oil change and inspection within minutes. The whole process took 30 minutes at most.

Horace L Jones

Jan 6, 2015

I recently had my 2011 MKS serviced at Green Lincoln. I have always, since I purchased the vehicle, and will continue to have my vehicle serviced by Green Lincoln. The service department personnel are always polite and courteous and are always expeditious in performing the service. I am 73 years old and have purchased many vehicle over the years.Service after sale is what I have always craved. Green Lincoln is the first dealer that meet my expectations.

Kendra D Turner

Jan 5, 2015

I have had my car serviced at Green Ford Lincoln since I purchased it last year and I have received nothing but great service. A young lady by the name of Kayla is always happy and bubbly with a great personality!

Richard D Sarasin

Jan 5, 2015

Once again the service and expedience in which I was givin was great and I appreciate your service department.

Sherrell D Whicker

Jan 2, 2015

Very quick & accurate service - what more is there to say??

JC

Jan 1, 2015

Jermaine White was EXCELLENT! He made sure it was all about me. He listened to every idea I had about my dream carand ddid everything he could. There was an issue with the engine of the vehicle I wanted to purchase and the sales manager Chuck did not handle the situation to the best of his ability. He didn't come in and check on anything. He dealt with about three other customers. He looked at me a few times and walked by. I will still tell people to come see Jermaine if they want to buy a car, but DO NOT LET CHUCK TAKE OVER!!

Kaid Musgrave

Jan 1, 2015

Friendly service and willing to work with your needs.

Janie Walker

Dec 31, 2014

WE can't thank you enough for the service all of you had given us and the time it took,we will recommend you to everyone we meet. Thank you again for your time and paient and for helping us out,it was a Blessing to us.

Bill

Dec 22, 2014

Professional, Courteous, and Excellent Service...........

Julie

Dec 21, 2014

door leading to cashier's area is not easily accessible for a walker.

bob strickland

Dec 18, 2014

I have complete confidence in the service department and the service representatives . They are friendly and my car is always ready when promised.

Joyce McGilvery

Dec 18, 2014

As always, our experience with Tim in service was flawless and professional.

Jeff

Dec 17, 2014

Went to Green Ford where I normally get my cars serviced (oil changes,etc.) on a Friday afternoon they were very busy so they took care of my car here. They got me in immediately. The Advisor Kayla was very personable as were the mechanics and they made me feel very welcome.

Jo

Dec 17, 2014

I brought my vehicle in for service, the staff was courteous and kept me informed about the progress of my service.

Moira Greene Grogan

Dec 17, 2014

They really did a great job! The team that I worked with at Green Ford made the entire process very smooth.

Angela Parks

Dec 16, 2014

I purchased a 2015 Ford Fiesta and I am enjoying it. Service was great. Only thing I wish I would have recieved was a walk thru of the car and its features. But other than that was great!

Marilyn Mehalik

Dec 16, 2014

My husband was very satisfied with the alignment and feels the car rides very smooth without noise.

larry foust

Dec 15, 2014

I called to have my c-max serviced, after I made my appointment I got a recall notice and they were able to take care of it while I waited.

Doug Sexton

Dec 12, 2014

This time I just stopped in at the last minute.W e were leaving town to pick up my daughter and her horse from school when my son discovered a nail in one of our tires. You always try to avoid being broken down on the freeway while hauling horses. The Service Department had me in and out in less than 30 minutes. Tom was great.

Lincoln Owner

Dec 12, 2014

I had a technical problem that was Ford wide. This dealership was relentless in finding a permanent fix and since then . not a problem at all.

Mindy

Dec 12, 2014

I love my new Ford Focus! The salesman was very knowledgeable about the differences in the vehicles and safety features.

Richard Keen

Dec 12, 2014

the original salesman left before the car came in, the sales manager that day didn't understand we were purchasing on the Z-plan and explained a 50k maint. plan that isn't available with Z-plan.But things turned around when Joey Towesly took over the sale.....I purchase a new car about every 2-3 years and normally a used one in between the new purchases, this year we purchased a 2010 Charger and the 2015 Mustang.....so when I tell you Joey is the best Salesman I have purchased from in the past 20 years...I hope you understand the automotive purchases my wife and I have made over the years, we know salesmen....Joey does a great job....Richard Keen PS: we love the new 2015 Mustang the 5.0 has a great sound

RebeccaM

Dec 11, 2014

Everyone at Green Lincoln is always so nice, courteous & appreciative for your business. I've recommended several friends & family to purchase from them. My MKX makes the third vehicle we've purchased from Green Lincoln.

Frank Brainard

Dec 9, 2014

My wife and I found the service we received while considering a purchase of a 2015 Mustang 2.3 L to be excellent. When we entered the showroom, one of the sales people approached us, and when we asked to be left alone to just look, he immediately complied. He did not hover around us looking sad-eyed and eager to help, rather, he simply waited patiently within eyesight until we asked his assistance. We really do not like hovering sales people and Walter Pearson turned out to be a very good sales person. We are totally appreciative of his help with our decision to purchase the car, with which we are very, very happy. If Walter is an example of the rest of your sales staff, folks will be in very good hands shopping at Green Ford/Lincoln.

Don Marti

Dec 8, 2014

The process was a little long and I hate haggling over trade value. Other than that it was a good experience. The salesman, Will McDonald was great to deal with.

Marivit Hughe s

Dec 5, 2014

stress free!!! fast...Great customer service..nice waiting room..

Ronnie Arnold

Dec 5, 2014

always know that Green Ford will take care of my Mustang and treat me very well

Aaron Hutchens

Dec 2, 2014

Jeff Harris was an excellent individual to work with. I am very happy with my ford focus.

Julie

Dec 2, 2014

My experience with Green Ford was absolutely wonderful. Kerry Kulp was my sales consultant and he did a marvelous job with getting the car (Focus) that I wanted. He was incredibly patient with all of my questions and went the extra mile to get them all answered accurately. He was exceptionally courteous and kind which made my experience with Green Ford enjoyable. I worked with Antonisha Polite and Johan Espinza as well. Both were friendly and courteous and helped me with questions I had.I truly appreciate the staff at Green Ford as well as the quality vehicles. I will definitely continue to recommend Green Ford.

Kenneth Clemens

Nov 23, 2014

Our sales rep was great he helped us in every way he could. His whole team bent over backwards to get us in our Ford Expedition. I will definitely go back for another vehicle when I can.

Kenneth Poplin

Nov 22, 2014

Will was a great salesman. The whole experience was a pleasure

Alice

Nov 20, 2014

I brought my car into Green Lincoln to have the car inspected. The service department was excellent.

Christy Pike

Nov 19, 2014

Stan (the man) helped me drive away the same day with my blazer. it was a very gratifying experience to purchase my first vehicle. thank you for everything Stan !!!!!!!

Horace Jones. Retired military and Law Enforcement

Nov 19, 2014

My wife love this car. All her friends want to ride her car when they go somewhere. I love the way it handles. Recently took a trip through the West Virginia mountains. Best ride ever. The sales person and the service people at Green Lincoln are the best ever.

Jaqueline Garcia

Nov 19, 2014

I leased a Ford Escape at Green Ford. It was a lovely experience. The service was great: All the team was supportive and helped me and my husband with all the details.The Staff took a great care of us, specially Alex, the sales consultant who kindly helped us with more than we expected.It was a lovely experience and we are really sitisfied with the car and the negotiation.We had a great deal!

Sarah Wiley

Nov 19, 2014

The best experience in buying a car in my life. Wonderful to work with and very professional . Kenny our salesman was the reason for our purchase as we where on our way to Acura to buy a car. He is just one in a million and that is dying a lot.

William Coad

Nov 14, 2014

I did not come to purchase vehicle I came to sevice f-150 I've had since 2002. My wife met a salesperson at her work and told him I was there for service. He found me and did not pressure me but asked what I like and showed me some trucks. I purchased the truck I test drove within a hour

BB

Nov 11, 2014

Highest Quality Professional Service and Courtesy.

Lequetta Lunsford

Nov 11, 2014

Cory did and Excellent job...He was very professional and he made us feel right at home! Thanks Cory and Tony!

Hertis L. Travis

Nov 10, 2014

Over the course of the last four years I have always received second to none services from Green Lincoln. This includes everyone that I have come in contact with from the lowest to the highest positions.

Ondreasa Andrews

Nov 4, 2014

From the moment I walked in the door to driving off the lot my experience was wonderful. Jeff Harris was very helpful and everyone else I worked with was too. I am happy with my 2015 Ford Fusion!

Suzanna Scoggins

Nov 4, 2014

I purchased a 2013 Ford Fusion and love it. Everyone at the dealership was so nice, helpful, and easy to work with. This is the best car buying experience I have had. I have already started telling friends, family, and co-workers that if they are in the market for a car this is the place to go.

Derrick Williams

Oct 28, 2014

Staff is outstanding in every aspect. Great experience and will be a loyal customer to Green Ford. You cannot get better service any where!!!!

Hussein Sammakia

Oct 27, 2014

Mr. Kenny Guy makes you feel that you dealing with a friend not a salesman. Very pleasant helpful and knows his product like an expert. The best experience I ever had buying a car, and I have bought a lot of them.Thank you Kenny.

Aliesha Edwards

Oct 24, 2014

I am a 1st time car buyer and one of my co workers recommended me. The salesperson came to me right away as he saw me looking at a Ford Focus. He reassured me that I was making the right choice of getting that car. The wait was so long for me to be approved for a bank loan. The financial person told me the process was so long because they was trying to get me approved for a 1.9 interest rate for 5 years. What was very puzzling to me is that i had to test drive the car 1st before they discuss prices. When I heard what Green Ford is offering on a brand new 2014 car, I was so excited. The lifetime warranty, bumper to bumper warranty, not worrying about oil changes because they would take care it. Its like I don't need any rinky dinky mechanic anymore. My monthly payments covers that. So I am very pleased at the end.

Mary Lou Sheppard

Oct 24, 2014

I am VERY HAPPY WITH MY new 2014 Ford Focus and the excellent service I recieved from Mr.Kerry Kulp..Mr.Kulp is A excellent salesman and DID NOT treat us like just any new customer coming into buy A car,this gentlemen treated with care and as if we were a friend of his his whole life.....I DO NOT feel as he was only seeing $$$ signs when we came in.Mr.Kulp made sure my every want and need was taking care of from my payments being at a affordable rate (the payment I ask for what I recieved)to syncing my phone to the system designed for hands free usage in the car....I recommend anyone looking for A car,new or used to visit Green Ford at 3800 West Wendover Ave.Greenesboro N.C 27407...KKulpatgreenford.com Save Time and money is not false with him as you sales rep.Thank You so much Mr.Kulp for being such a caring man and taking such great care of us....

Peggy Patterson

Oct 21, 2014

2015 SUV MK, Kenny Guy was awesome, he was very experience and very patient.

Donna

Oct 15, 2014

I worked with Tony Blackmon and he was awesome. He helped me find the perfect car for my son and made sure I was 100% happy with my purchase. I would recommend working with Tony 100%% he actually cares about the customer being happy. Thanks Tony!!!

Scott and Debbie

Oct 15, 2014

Our experience at Green Lincoln was excellent from our friendly, helpful and really nice Sales Consultant, Kenny Guy to the the Service Department where we have had all of our oil changes done. Monney and Tim have always been super nice to us in the Service Department and now we have met some of the people in the Sales Department when we purchased our new MKX this past weekend. What a great vehicle!! That's why we are buying another one. One software and regular oil changes are the only trips to the Service Department in almost 54,000 miles! I'd say that's a terrific vehicle.

Myron Rayvis

Oct 14, 2014

I just purchased the MKC several days ago and have not driven it much. However my experience in purchasing the car was excellent. Mark was a gentlemen, not the usual stereotype given to car salesmen, and very responsive to all of our questions. In fact, if he didn't know the answer, he said so and called back the next day with an answer. Very refreshing. I would return to Green for my next car and hope to see Mark again.Myron Rayvis

SharonLofton

Oct 12, 2014

My experience with Green Ford in Greensboro, NC was excellent. It was due to the the people I worked with( E. Anthony Sides, Chuck Mcleadon, Chris Barner and Fadi Bekhet). All were knowledgable, had excellent people skills and was respectful. I asked a lot of questions when buying my ford fusions and all were answered with clear explanations. I was given time doing my transation and all contacts were freindly. Hats off o Green Ford!!!!. You are 5's in all areas.

Dave Dominguez f150 eco boost

Oct 10, 2014

Quick lube was very fast with oil change and freindly service manager took care of all my needs

Fred Bridges

Oct 10, 2014

Excellent service. Tim (service advisor) is very professional, and works with his customers in providing his expertise in getting the right repairs (if needed), and a workable price.

Blanche White

Oct 3, 2014

Week before I had gone to Terry Labonte left disappoint and defended but working temporary in Greenesboro decided to stop at your dealership! I seen an car that caught my eye off top but didn't pan out when I sat down with your finance department and left headed home towards Winston - Salem! I had stopped and gotten something for dinner for my family and had a miss call and to my surprise it was Chunk from the finance department asking me to come by the next day to see what they can do for me to put in a car to help rebuild my credit! I was thinking ok well I won't have the car that caught my eye but they were willing to help me get something and set me up to rebuild. I was told they were working hard for my behalf with a bank and at that time we were going for a ford focus! The next thing a knew Chunk brought around the car that caught my eye MY FORD FUSION 2013 loaded! I was praiseing The Lord and Chunk was praiseing with me and my sales person Anthony Sides! The best customer service that I have received since I work at Harris Teeter where I offer it but to receive it that felt GREAT!!!! Thank You and your wonderful staff giving me the opportunity to live the dream again! P.S. I have been telling everyone Green Ford Lincoln Wendover is the place to go!!!

James Baker

Oct 2, 2014

2014MKZ. Kenny and Bob were pleasant and a pleasure to work with.

Johnnie Langley

Oct 2, 2014

the people I deal with was great. I love Greenford, thay really d you right. I will see yall again in 4 years

JOHN HEYDEN

Sep 29, 2014

THEY SERVICE MY F250 AND ALWAYS TELL ME IF I NEED ADDITIONAL WORK PRIOR AND LET ME KNOW ABOUT THE COST .THERES NEVER ANY SUPRIZES. ASHLEY IS THE BEST CAR REP ,YOU NEED MORE LIKE HER . I ALWAYS RECOMMEND MY FRIENDS TO GREEN FORD FOR SERVICE OR BUYING A NEW CAR OR TRUCK. THANKS JOHN HEYDEN

LydiaG

Sep 28, 2014

knowlegable salespeople and service, was the best buying experience I've ever had with this dealership and I've bought 5 cars from them now!

SUEA

Sep 27, 2014

GREEN FORD & GREEN LINCOLN PROVIDE EXCELLENT CUSTOMER SERVICE & QUALITY WITH REASONABLE PRICES. WE HIGHLY RECOMMEND CONTACTING DUSTIN BELL IF YOU NEED ANY ASSISTANCE.

John N. - Callsign "Fluffy"

Sep 26, 2014

The vehicle is a 2000 Eddie Bauer Explorer. The headlamp knob fell off in my hand and the switch itself was "wobbly" in its attachment to the dash board. Turns out that Ford no longer manufactures the device but the Service Advisor, Ben, offered an alternative way to reattach the switch. The process took approximately 1.5 hrs. The knob had to be ordered which took 1 day to be delivered to Green Ford. The service writer attached the knob to the switch and I' good to go.

AnnieT

Sep 25, 2014

Customer service just exceeds all expectations. Monny Gardner provided very personal yet professional and efficient service.. Just love our MKZ and so happy to have Green Ford Lincoln looking after us. Thanks to all

Trevor Sanders

Sep 25, 2014

Brett was great and the finance team did a great job of finding me the best deal that they could.

Crystal Staton

Sep 24, 2014

I purchased a 2014 Ford Focus when my daughter and I pulled on the lot the sales man Anthony Sides welcomed us with open arms and feel comfortable he was very helpful. My experience was "Great" he explained the processs, o I could understand. he made my day making sure I was well taking care during my process of buying the car. He is a great sales man that is dedicated to making sure the the customer is satisfied with their purchase. I am looking forward to buying a second car and when I do I will be looking for Anthony to be my sales man once again.

GDad Frankie

Sep 23, 2014

Had our Explorer serviced 9/22/14 - could not have been better. Fast, efficient and I was comfortable during my short wait. Unlike some dealerships, we didn't have to make an appointment.

Happy in Hickory

Sep 23, 2014

I had the "Works Service" on my LIncoln MKS and everything went as advertised, great service, the techs took excellent care of me and my vehicle, the facility was clean and comfortable and the service was quick.

TA

Sep 22, 2014

GREAT SERVICE. DONE RIIGHT. THANK YOU ASHLEY AND SERVICE DEPT.

DEJONES

Sep 20, 2014

Very pleasant and knowledgeable about the history of my car. Kept me posted about the repairs while I waited. I trust everyone in this service department.

chatrab

Sep 19, 2014

Service managers very professional and accommodating.

Jeffrey Cummer

Sep 19, 2014

Great service department -- set up a a time to be there and are ready to service you vehicle when you get their.

Laurence Brown

Sep 19, 2014

I was very pleased with the help and service I was afforded at Green Ford. The Transit Connect I purchased was prepped and ready to go in about an hour once I confirmed the deal. The trade in for my old truck exceeded my expectations, and my sales person,Walt, was very helpful. The final paper work was very well organized and I was out of the dealer ship and on my way, all together, in about 3 hours with a full tank of gas. Great.

Boyd Coverston

Sep 16, 2014

Our sales person Mark Manning was very friendly and knowledgeable and gave us a great car buying experience.

John McClendon

Sep 16, 2014

I had shopped via internet/visiting dealer lots/newspaper ads, etc to purchase a Ford auto for several months. The determining factor was your connection to Costco Auto Buying Program....I actually live 85 miles away from Green Ford and had sent letters requesting pricing to 7 different Ford dealers....several of whom did not respond in any way. Therefore, I am very 100% satisfied with the complete buying experience (wish the price had been a little lower)at Green Ford....Rachael in Internet Sales; Sales Manager Charles McLendon; Sales Associate Roland Hairston. AND I ABSOLUTELY LOVE MY FORD F 150 TRUCK!

Tammy Copeland

Sep 16, 2014

Overall, everyone one from the salesman, to the receptionist to the sales manager, to the finance manager down to the head man..Everyone was wonderful...made me feel right at home. made sure I was confortable and made sure I rode home in the car I wanted. I will definitely refer someone to Green Ford...They were so wonderful to me I wanted to do something for them...Thank you Green Ford for such an excellent experience...

Timothy Rushing

Sep 16, 2014

Staff was very helpful in getting me the loan. Worked hard to get the payment close to what I wanted

GSO Pilot

Sep 12, 2014

Repairs were completed as requested with 2 minor errors that were immediately corrected. My Ranger has over 130,000 miles, but it looks great and runs even better then it looks. I must attributed that to the Service Dept at Green Ford and employees such as Ashley.

Chas

Sep 11, 2014

The sales staff were excellent but I did have a bad experience with a credit rep Ashelly Johnson. Unfortunately they were not able to provide me with the vehicle I was looking for.

GrandmaDoris

Sep 9, 2014

Wonderful experience purchasing a new vehicle from Kenny & Bill. They were both over the top helpful!

Michael Ellis

Sep 5, 2014

Green Lincoln always served me well in servicing my car and the nice free car wash is an extra bonus.

Allen N.

Aug 29, 2014

Great experience. Never been much of a Ford fan, but the new F-150 Ecoboost has me hooked. The full size crew cab handles like a car and the interior noise is virtually quiet as a church mouse. Dealing with the sales rep. was equally a great experience. They insisted I take the truck home and keep it overnight, [smart move on their part]. It basically sold itself. One thing very exciting about that 3.5L Ecoboost is, it sports horsepower like you won't believe while maintaining it's mpg rating on the highway which I'm averaging approx. 20.4 mpg at slightly over 10K's current mileage. Like I said, I've always been a Chevy man, my old Z-71 Silverado had 204K's and had been an old compainion for a long time. Hard to let go, but my new F-150 XLT has helped me make the transition!! Kudos to Ford and GreenFord in Greensboro, NC.

Karen M.

Aug 28, 2014

I cannot imagine going anywhere else to have my Lincoln serviced!!! Great staff!

Anita Kasior

Aug 27, 2014

Brake booster replaced quickly with use of loaner car.

Brianne Crotts

Aug 27, 2014

Everyone was helpful and friendly.

Dave

Aug 27, 2014

New to the area and first time in there. Overall totally pleased with my service appointment.

Kenneth Roundtree

Aug 26, 2014

Pretty good experience

Monie

Aug 25, 2014

Ashley was most friendly and thorough. My car was available when she predicted. Answered all my concerns.

Dede2five

Aug 22, 2014

Our 2013 Escape was purchased in February 2013. The purchasing process was 'enjoyable', if that word can be used for the car buying process. My visit back to the dealership this week was for a recall repair to be made. It was performed in about half the estimated time, so I was in and out of there in time to have lunch with my husband and son. The staff was so respectful and courteous. Thank you, Green Ford, for training your employees that customer relations is at the core of your success.

Ellen Linthicum

Aug 22, 2014

We purchased an 2014 Ford f150 the service was great and the all the staff were also great ! Stan the man is a fantastic sales person he made buying a truck fun.

Anita Kasior

Aug 21, 2014

The staff is wonderful and always willing to accommodate my crazy travel schedule; I cover a 5 state sales territory. Quick diagnosis and fast warranted repair.

Joe B

Aug 21, 2014

Outstanding service from start to finish. Serive manager Tim was very professional and provide all the service needs i needed. Great job.

William Powell

Aug 20, 2014

F150. The sales staff was Great. The service department is always Great.

Amy Peyton

Aug 19, 2014

Kerry was very knowledgeable and helpful with the purchase of my Explorer. Even though they did not have it in stock they were able to find it within 3 days. I was very shocked when I came to sign the papers and my Explorer had already been delivered. Thanks for the great customer service and my kids love the DVD player.

Annette Milton

Aug 19, 2014

The staff is very knowledgeable and helpful. The vehicle is done in a timely manner and exactly like it should be. I would recommend them to anyone. Their customer is their top priority.

Donald Huggins

Aug 19, 2014

Got my car in a finished the oil change quickly. However, the person went outside and took her time getting all the new customers that drove up checked in while I had to wait to get paid and checked out. Then she apologizes for a wait that should have been avoided.

Michael Litchfield

Aug 19, 2014

I bring all my ford here even my work truck that weights 9000lbs. Excellent service.

Tina Allen

Aug 19, 2014

Ashley is the best always takes care of my truck just like it was her own.

William Holder

Aug 19, 2014

The service was good. They had me back in my truck in 1 day. The shifter works like when the truck was new. Thanks for the good work!

Susan Persichilli

Aug 15, 2014

Our experience at Green Ford was excellent. J'mon was great and very helpful. When we couldn't get into the car I wanted with all the bells and whistles he and his manager helped us get the same car with almost everything I wanted. They worked very hard to get us the car that I really wanted. I would tell any body that asks where to buy a car to go to Green Ford. It was the best experience that I had buying a car and believe me I use to change car a lot back when the economy was good.

Christopher

Jul 13, 2014

Service technician was very thorough and detail orientated. Like that he cared about our car as much as we do.

Danny

Jul 12, 2014

HAVE BEEN DEALING WITH SAME SERVICE MANAGER FOR MANY YEARS AND NOW CONSIDER HIM A FRIEND. I TRUST HIM TO TELL ME WHAT MY TRUCK NEEDS WHEN I BRING IT IN FOR SERVICE.

Barbara

Jul 11, 2014

Courtesy, prompt attention to safety recall. Didn't delay scheduling even though very busy, made sure I was made to feel important to them.

Stanley

Jul 9, 2014

The service agents were friendly and cared about my satisfaction with my Ford Flex. I replied with my complete satisfaction with my car and my appreciation of them and Green Ford for helping me take care of my Flex. Thanks to all.

lfisher

Jul 8, 2014

Brett and Fadi both were great!! I enjoyed our time spent with them. They worked hard to make our car buying experience as easy as possible.

Angela

Jul 7, 2014

Everthing was great. It took a little longer than I wanted, but I got my deal and I am happy.

Irene

Jul 6, 2014

Wait time was reasonable and the service person let me know what other things needed to be done before doing them.

Brendan

Jul 3, 2014

The service writer at the main dealer told me they eere busy but asked me to hold while she called the quick lane shop. She told me they would take right now. I drove accross the street and they were eaiting for me. My car went right in and I was on my way in less than 30 minutes.Outstanding service experience again. Great job to your whole team.

Eva

Jul 3, 2014

Everyone that was a part of selling me my vehicle did an excellent job from start to finish. Thank you Tony Blackmon, Harold Allen and Johan Espinoza.

Gregory

Jul 3, 2014

Russell was a great salesman. He did a fantastic job and treated us more like friends then customers. Made us and our kids feel very comfortable. Such a cutie too haha

April

Jul 2, 2014

Everyone was friendly I found the exact car I was looking for and got a lower payment than I expected, no complaints what so ever

Julie

Jul 2, 2014

Salesman Ronald Hairston was very knowledgeable & most helpful throughout my car buying experience. I will definitely ask for him with any of my future car purchases.

Darlene

Jul 1, 2014

I liked that my salesman, (Kerry Kulp), worked hard to get me what I was looking for in a SUV.

Dale

Jun 30, 2014

David Anderson the service writer did an excellant job explaining the service that was to be performed and ensured that all of my needs were met. You need more people like him in your service department!! He is an asset to your company.

James

Jun 27, 2014

When the service manager heard me say I was told on the phone that the part would be replaced in 30 minutes and the man to whom I was talking told me it would be longer the service manager stepped in and said it would be more like 45 minutes. I agreed and in about 20 minutes my keys were presented to me and I was on my way. I also can't get over how clean the area is where we bring our cars for service and everyone was very helpful and nice as could be.

Jennifer

Jun 27, 2014

The staff at Quick Lane were very friendly. They answered all my questions and concerns in an honest and professional manner. Service was quick!

Bryan

Jun 26, 2014

Harold Allen. He was very helpful and concerned about our needs and wants. He demonstrated the features of the car and all the nuances exceptionally well.

Gary

Jun 26, 2014

The professionalism with my service advisor Rudy. He is very knowledgable and has excellent customer service skills!! I'll be back to have all my vehicles serviced!

Darrell

Jun 25, 2014

The hospitality was GREAT. I and my wife was made welcome by everyone that we came in contact with. The atmosphere was so relaxing that it felt like is was not the first time that we met.

Richard

Jun 25, 2014

I always send an email to Ashley requesting an appointment for oil changes, etc. She is always responsive, professional, courteous, as well as friendly. I just enjoy the atmosphere of dealership and your people.

Vickie

Jun 25, 2014

Had an appointment for service and my car was taken immediately and finished actually sooner than I thought. That didn't happen at my last dealership. Everyone was pleasant and helpful.

Brian

Jun 24, 2014

at first was happy then month later found out that they miss placed my deal and didnot pay off my car because they were wanting a payment and i told them that it should have been paid off but ford didnt pay it off so i had to call them couple off times hopefully by now its been paid talk to roger hedmon said he would send carmax a ck the next day .....................

Mike

Jun 22, 2014

Tim Crews was the very best. I am from the Washington, DC metro area. A friend has a similar issue with his car and it cost over a $100. Glad that my issue was down here in NC.

Charon

Jun 20, 2014

Kerry Kulp was very professional and patient with us. Johan was diligent and offered us a lower finance rate than what we expected.

Norm

Jun 20, 2014

I am always told what is happening or needs to happen with my car. It was even ready quicker than I expected!

Gerard

Jun 19, 2014

THE GENTLEMAN I DEALT WITH WAS GREAT. HOPE TO SEE HIM AGAIN WHEN NEXT I GO. THIS SURVEY IS SUBMIT BY ME, MRS MCCABE. IT'S MY CAR NOT MY HUSBANDS'.

Jeffrey

Jun 18, 2014

Service was great with knowledgeable and helpful service advisors and the needed maintenance was completed on time. I also appreciated the shuttle service.

Katrin

Jun 17, 2014

We worked with Ronald Hairston and he was fantastic. He helped us get exactly what we wanted at the price that we felt comfortable with. Everything went smooth and without any problems.

Carlo

Jun 16, 2014

Really enjoyed working with Kerry Kulp in sales and Fadi Bekhet. They were both extremely helpful and pleasant to work with.

Gwen C

Jun 12, 2014

Kerry Kulp made my experience great. I had never negotiated for a car before and he was extremely helpful. I know I made the right decision to buy my new Fusion, even more from Green Ford!

Jamesetta

Jun 12, 2014

i received a call when the part came in and an email prompting me to set an appointment to drop off my car. The person that worked on my car was professional.

Yolanda

Jun 12, 2014

It was good except for the comment at the bottom. I was one of the clients waiting and left without having my question answered.I thank you very much for the shuttle service.The body work done to the truck was excellent!

Archer

Jun 10, 2014

Service advisor (Ashley Isley) was very knowledgeable and explained potential transmission service required in understandable terms. Her cost estimate was very accurate.

CMF150

Jun 9, 2014

Our salesman, Kerry Kulp, made the experience easy. He worked To get us a deal we were happy with.

David

Jun 5, 2014

Ashley, the advisor that I deal with, is always courteous and helpful. The service is excellent and I especially appreciate this last visit when front-end problems were discovered and immediately repaired under warranty. Thank You Green Ford team.

Nanny

Jun 5, 2014

Best car buying experience ever! First Ford and first experience with this dealership. I would recommend to all of my friends and family.

Ashley Cox

Jun 4, 2014

Green Ford has always treated me like family. I have purchased several vehicles at Green Ford and have had my vehicles serviced there. I have also had a few vehicles in the Body Shop as well and was very pleased with the work done on my vehicles. Friendly and knowledgeable staff in all departments and pleasant waiting area and quick service.

Thomas

Jun 4, 2014

My 2012 F-250 Powerstroke disabled itself and was towed to your business Saturday. I am absolutely furious with Ford about the incident because a simple EGT sensor went out and my truck disabled itself immediately with very little warning. Ashley was very courteous and prompt in resolving my issue and had my truck ready to go by 10:30 Monday morning. While extremely frustrated and disappointed with Ford, I am very pleased with the service I recieved from your dealership.

Thomas

Jun 3, 2014

Made an appointment for service and my Service advisor, Ashley Isley, had paperwork ready and I was in and out in the estimated time she gave me on the phone. Great service!

Sarah

Jun 1, 2014

The total experience with Green Ford was everything I had hoped it would be. Ed Finnie was my sales associate throughout the trade-in. Mr. Finnie was very knowledgeable and informative about the Ford vehicles Green Ford had to offer me and courteous as well. Mr. Finnie, along with other staff, worked with me about 6 hours to deliver exactly the vehicle that was right for me. Very satisfied and pleased with my purchase!

Tom

May 30, 2014

The service rep and the mechanic listened to me explaining an unusual situation, we discussed it, and they committed to fix the problem; they kept their word. Thanks.

Rosa

May 29, 2014

There always exists a positive customer friendly atmosphere. The service is prompt and efficient. Offers of further assistance beyond your original service is always extended.

Marie

May 27, 2014

freindly and fast service was told it would take 1 hour it was less for a oil change and tire rotation

Judith

May 25, 2014

Gentlemen worked with me with a problem regarding changing my appointment. They filled my emergency to have service before leaving town immediately. I was most grateful.

Jo

May 24, 2014

We were met at the door by Kerry, who took us right out to see the cars we were interested in. He was very attentive to us through the process.

Sarah

May 24, 2014

The sales person who worked with us, was very patient,we only came to get a oil change on our 2013 and ended up trading for a 2014.

Lisa

May 23, 2014

Kerry was outstanding to deal with. We are Ford fans -- based on your excellent, stylish, high-mpg products and the fact the you didn't take government bailout money -- but every time I have come to Green Ford in years past to try to buy a car they haven't been willing to offer me what I could get at Capitol Ford in Raleigh. Kerry was your first salesman who worked with in a way that allowed us to make a deal with you. I am impressed with him and your new philosophy for dealing with customers. I am already recommending Green Ford to friends, something I could never do before.

James

May 22, 2014

Kept me informed about my vehicle and the nature and amount of repairs and let me decide what I wanted done. All repairs were completed in a timely fashion.

JBF

May 22, 2014

GREAT SERVICE/GREAT COMMUNICATION ABOUT MY REPAIRS/SHUTTLE WAS GREAT / REPAIR PRICES WAS GREAT/ WORKMANSHIP GREAT/ A TOTAL GREAT EXPERIENCE/ MONTY WAS THE BEST

John

May 21, 2014

From the negotiations for the purchase of my car through the service appointments, I have been greatly pleased with Green Lincoln and its employees.

Mary

May 21, 2014

I like the courteous, personal feeling I have had on each visit or call to Green Lincoln. I have always had prompt and excellant service. They make me feel that I am their only customer with such wonderful service. Love the car wash too!!!

Noel

May 20, 2014

The one on one customer service every step of the way. The ease of understanding what is to be expected in the near future. Very friendly atmosphere with caring staff.

Ralph

May 20, 2014

Greeted as we walked in the door. She looked up our name Found that we had a free oil change The car went back right away. Oil changed And the service checks were done. And we were on our way. About 20 minutes Great service and fast. The tech even opened the car doors for us.

Tina

May 19, 2014

Ashley is a wonderful Service Advisor; anytime I walk in she makes me feel like I'm the only customer she has no matter how busy she is. She is the only reason I keep coming back; y'all need more people like her.

Carol

May 17, 2014

Fast check-in. I was kept informed about what my car needed. I was able to get some work done using your wi-fi.

Bill

May 15, 2014

The service was prompt and honest. Tim has been one who has checked me in ever since Gate City and he has always been straight with me. Thank you.

Dorcas

May 15, 2014

Doing process I was made comfortable.... offering of coffee or cold drink. I was greeted by service employee when I walked in door.

Eric

May 15, 2014

Went in to get oil change and inspection done in the afternoon just knowing I would be there for a while. They got me in and out in no time. Staff very professional and pleasant to deal with

Barbara

May 14, 2014

I made an appt. at 11:00 and I got there on time and they took me immediately. I had a few questions and they answered them for me. Everyone was so nice. Dawn Beaumont sold me my 2014 Lincoln MKS and she has been there when I needed her. She is an asset to Green Lincoln.

Jean Woodard

Apr 24, 2014

I have purchased several vehicles from Green Ford and have always had the best customer service. The sales associates and sales managers have all been very nice and helpful in answering all my questions and concerns and getting me the best deal to meet my budget range. The service department has also did a very good job servicing my vehicles. The service advisors has always been very kind and helpful and I have always been very happy with the service that was done on my vehicles. I have also had a few vehicles in the Body Shop there as well and Marvin Oliver has always done a great job making sure my vehicles was repaired. I would recommened anyone I know to come to Green Ford for sales, service or the body shop.