Hanlees Hilltop Hyundai reviews

kkienow

Jun 19, 2016

Randy Hall has done an excellent job for us on five Hyundai purchases. The guy who tried to sell us a maintenance plan was a pain in the xxx.

rina.harbison

Jun 19, 2016

I had a great experience and I love my new Tucson. This is my first Hyundai, and I'm very impressed with it. Hanlees is a wonderful dealership, and Bernie was a great sales person.

evanperez1

Jun 12, 2016

I would recommend this dealership to anyone buying a car. Very polite and professional! I first had been contacted by Mark Manalili after I was looking for a 2017 Elantra. We kept in contact for a couple of days before I came in where right away I was able to test drive. After I decided to purchase and I got a really great financing offer from Lisa Wilson and Giovanni. The process was quick and pain free. Thank you Mark, Lisa, and Giovanni! I am in love with my car!

alexisjhill

Jun 9, 2016

The service was great and I love my car. It was a great deal and I will definetly be recommending this dealership to my friends.

wed5509

May 25, 2016

I came into the dealership with certain price expectations that were different from reality, but were explained to my satisfaction by personal handling my deal (don't remember the names). The car's features were explained to me by the salesman and demonstrated. I had no trouble with learning the features of the car because they were explained to my satisfaction. my overall experience with this dealership was excellent.

mrgomez73

May 13, 2016

Overall my experience with your dealership was great! Haziel and his manager were friendly and I will return to purchase another car when I'm in the market for one

beaveroner

May 12, 2016

Great customer service from top to bottom. Roberto, Patrick, and Gio were all very nice. I am very happy with my Elantra, it's fun to drive around the city.

sheilamtennyson

May 12, 2016

Great service. I really appreciate the attention to detail. No pressure sales. Interest in what I wanted and the willingness to accommodate that. My car is quite lovely. It's perfect for me.

saveurbanyouth

Apr 30, 2016

Hanlees Hyundai Hilltop is great establishment. It remains as such because it has sales reps like Roberto who takes his time to ensure that your needs are being met as a customer. He will answer every question go on several test drives to ensure that you are happy with your purchase. From beginning to end it is service with a smile!!

jessicacowan143

Apr 30, 2016

It was great the young lady that helped was very nice and knew her stuff. It was a quick process and i enjoyed my first solo car buying exsprience. Thanks for giving me a the chance to own my own car. I really enjoy my little orange tucson.

donaldjones09

Apr 9, 2016

Great sales experience. Kaleb was very solicitous and trustworthy. The pricing was fair and the process was not too painful or too long. I did leave a note in the Hyundai review stating that when I went to wash the car a week after purchase, I noticed the front left rim was damaged. If you recall it was dark when we finally concluded the transaction and by then I was too fried to walk around the vehicle. My mistake. At the time I discovered the damage, I had only driven it home and a 150 mile trip to our mountain home. I did not call because I doubted that you guys would believe me with this occurring a week afterwards but if you choose to and want to replace it then it would speak highly of your dealership. If not I understand human nature and business and not take it personally.

hcommiskey1

Apr 6, 2016

No hassle, worry free car buying. I spent two days at the dealership trying to find the right vehicle for me at the right price. Always professional and never looking frustrated with my indecisiveness, I came back after 4 days and a few phone calls to ask questions. I bought my car and I absolutely love it. Thank you Randy.

parme28

Apr 2, 2016

Finance and salesperson went extra mile to get us a better rate. Told them this is my 3rd hyundai and dont want going back and forth. They work on the monthly i can comfortable afford the after a few days they found lower interest.

amfredzess

Mar 31, 2016

I pay attention to service. HHH doesn't miss. That's why I keep returning to purchase. Each purchase was according to my needs, never experienced hard-selling or pressure.

goaliemom30

Mar 28, 2016

We have worked with Randy Hall since 2006. We have purchased 7 cars from him and have been extremely pleased with his service. He has gone out of his way to deliver and install parts that were needed for this most recent purchase. We are very happy with Hanlees and Randy Hall!

ladyjew49

Mar 25, 2016

Mr. Guy Anderson was very personable and courteous. He was helpful and patient. He explained my car to me in detail . He is a great asset to your company. He was Great !!!

lrtluckett2003

Mar 22, 2016

I have purchased vehicles from other bay area dealerships in the past; but have never received the level of courtesy and professionalism as I received from the staff at Hanlee's Hyundai.

abrimar0119

Mar 22, 2016

Everything was done in timely manner, all kinds of options were offered/given to ensure satisfaction. Would recommend to anyone looking to by a Hyundai

christalhill

Mar 18, 2016

I thought hyundai was a great dealership. They helped me with all my automobile needs. My car was very clean and neat. Moreover the sales people were very helpful in my automobile needs. They worked with me to help me find my dream car. I would personally let everyone know that hyundai is the greatest dealership ever.

cuevasnoyra1r

Mar 15, 2016

Great customer service, great quality, great pricing and didnt take too long . i would recommend this dealership to anyone who is interested in getting a nice car at a great price

dorothyguess1060

Mar 14, 2016

Everyone at Hanless Hilltop Hyundai were wonderful. I felt they understood what I was looking for and encouraged me in my decision by offering different things to protect my investment with great deals. I will recommend them to everyone I know. Thank you again!

alexgale22

Mar 11, 2016

The staff was pleasant. And this was my 2nd time purchasing a car from this dealership. The pricing error is what made me feel kinda Skeptical on the honesty of the management.

jaydollarjw24147000

Mar 4, 2016

You guy were very professional and nice i will be send more people there and i enjoyed my vist to you guy dealer thank you for the service

dennis

Feb 25, 2016

Sent in online 2 inquiries Dealership never contacted me . Bought car from another dealer

HEYMIGG

Feb 8, 2016

After being a Toyota and BMW fan for a while, I wanted to try a Hyundai because of the reviews, value and warranty. And so far I am really impressed with my Tucson, it looks good , performs well, and suits my driving needs. Staff were friendly and offered a good deal I can't refuse. I hope to do more business with them and maybe continue to purchase Hyundai cars in the future. Two thumbs up!!!

JIMMYJALMICH

Feb 8, 2016

Good well taken care of would comd back because they actually tried to find something for me and i wohld lile to thank the person who helpped me

EQUUS1

Feb 8, 2016

Randy Hall was exceptional. No pressure sales. Stated what I wanted in a vehicle, he got me exactly what I wanted. I recommend Hanlees Hilltop Hyundai if you are serious in buying a car.

KDANIELS1212

Jan 11, 2016

A nice place to buy a car. the staff is friendly. I would buy a new car there again no problem. well worth the drive.

ANNAMALNBURG

Dec 2, 2015

Margarita was our sales rep. She is truly amazing. She contines to be great help even after she sold us the car. Unfortunitly our car had a defective trunk moter that allows the trunk to open via remote key fob.Service department has failed to calls us back to let us now the status on part ordered, Margarita checked up on us& explained our situation and she got on it and is helping us get through this hurdel.

LOPERKINS

Nov 28, 2015

The experience leasing a car with Hanlee's was excellent. I used the Costco auto program to connect with them and their pricing was competitive. Randy, in internet sales, was outstanding.

MARIE_GRISHAM

Nov 25, 2015

I had been researching new vehicles looking at those with the most safety features and discovered the Tucson had what we were looking for. I stopped by the dealership to look at the 2015 Tucson thinking the 2016 would not be available and I would have to order one. I was pleasantly surprised that they had the exact model that I wanted with all the options I wanted, bonus it was even the color I wanted! The salesman, Roberto, and I took a test drive and he even let me take it home (nearby) to show my husband and make sure it would clear our driveway. Roberto was very pleasant and easy to work with. Needless to say, I purchased the vehicle! I am very happy with it.

KELANOGEE

Nov 23, 2015

i like the car its good for my small family. the motor is quiet and it drives good log distance and i got in a colliion and am fixing it and being a small car i was surprized it remained better intact than i would have thought. Plus noone ws hurt so the frame is pretty sturdy

LAKITA

Nov 21, 2015

So glad to have stopped there. Roberto Rodriguez was a great salesperson. It was a wonderful experience. I am glad I went to that dealership referred by another friend who got her car from there.

TEESIMONE2004

Nov 19, 2015

Guy Anderson was a great salesman. He was extremely attentive and he made my buying experience relaxed and stress free. I had originally test drove the Sonata but I wasn't approved at that time for this particular car so Guy showed me the Elantra. He informed me that it rode just as well and that the gas mileage was gret. I took a quick test drive and I was convinced. Guy helped me get the paperwork filled out and he offered me a cold beverage as I waited for financing to finalize my paperwork. It was late in the evening and I was exhausted from a long day of work and negotiations. Guy offered for me to bring my car back the following day for a full detail! That made me so happy. I would say he was a very positive gentleman who has a great future in customer service. He should be acknowledged for his work ethic and hospitable manner. I will be purchasing the Sonata through Guy Anderson for my next vehicle.

ROBERT.SCHUMAN

Nov 6, 2015

I had a very positive experience at Hanlee's and with working with Zack Greene. He quickly discovered that I had a particular vehicle in mind, and was very willing to help me find vehicles with different trim packages to test drive. It took a while to secure a vehicle of my liking (brand new Hyundai Tucsons have been in somewhat limited supply due to high demand), and Zach was patient with my check-in phone calls, questions, etc. He also wasn't pushy about any options that I wasn't interested in. A great buying experience!

ANDRETHEPRO1

Oct 28, 2015

Guy was great bought 2 cars. He helped me with picking a car in the right price range and show great customer service. I will be back soon

JAZMINN.FISHER

Oct 20, 2015

I walked in knowing I needed a new car and had my dad with me since he would be covering the down payment. He was able to negotiate with the bank and get the price down to something I could afford since I was going to be paying the monthly payments.

JANICEMODICA

Oct 20, 2015

I bought a 2016 Hyundai Accent with no money down. Two months to pay, full tank of gas. A NEW FAMILY, 5% interest. Treat yourself, don't cheat yourself folks! Did I mention my credit is barely average?

SHAWNIDOINME

Oct 12, 2015

We had a wonderful time and we were patient waiting on bank responses. Its a great place with excellent customer service.I will recommend family and friends.

GOUATTAR

Oct 3, 2015

i was very impressed by the personnel friendship.this is a good place to buy a car.i am very please and happy with the choice i made.

JONESTAHRAHSHI

Oct 2, 2015

They got me in a car right away and i thank them I believe they are a tad bit agressive I wasn't able to pick the color of my car I was really upset but I mean it's still a nice car

MSCYN65

Sep 29, 2015

Purchasing my Genesis from Hanlees was an excellent experience and I would highly recommend this dealership and its staff. Everyone with whom I came in contact was friendly and professional.

mushay

Sep 28, 2015

Our day began with an email to Randy Hall at 9:00 asking about Costco pricing and by 3:00 in the afternoon we had a brand new car. We were treated courteously, professionally and informatively at all times. Our leasing and purchasing options were explained clearly and in such a manner that all was understandable. At the end of the day we had the car we wanted and for a very good price. In that my daughter, a recent college grad, was relocating to California and was going to need my co signature for financing while I lived in NY there was some complexity but the team at Hanlees' worked through it.

ROBERTHP

Sep 9, 2015

Title says it all; car was delivered to my door, pricing was decent, internet sales mgr extremely friendly, but window delivered with a strange etching and spare tire costs extra.

MICHAELEWHITE29

Aug 28, 2015

My car buying experience was very enjoyable. The sales person was very friendly and courteous. My needs were met in a timely manner, and all my questions and concerns were also addressed which made the car buying experience very enjoyable.

ESANTOS0

Aug 8, 2015

I truly appreciate the time and effort that Karen Lee took with me in assessing my needs as a driver/customer, allowing a few different test drives, and also sitting with my doubts and concerns. She took the time to help me feel comfortable with the purchase by not pressuring me. It was such a great experience. Thank you so much.Liz Santos

DANABREWER26

Aug 5, 2015

Best car buying experience I ever had. Fast, easy. No pressure. I will definitely buy my future cars from them. Thank you for a great experience.

SCHACHAIR

Aug 4, 2015

I felt like family from the very start and all my questions answered promptly. If you are looking to buy a Hyundai please take my advice and visit Hanlee's Hiltop Hyundai you will not be disappointed. Richard Schachair

DF09FLHX

Jul 18, 2015

Overall nice and pleasant experience. The two guys that worked with me were great (Zach and Trent). Zach was very considerate about my needs for the vehicle I was interested in.

SKANIHO

Jul 17, 2015

My experience with this particular dealership was extremely pleasant with no sales pressure or tactics applied. Salesperson extremely competent and friendly and made helped this writer navigate the sales process with no glitches.

TERRY.LIVINGSTON30

Jul 8, 2015

Karen Lee is FANTASTIC!!! My Hyundai experience was full of energy, family orientated, friendly, informational and a great relief to my car buying needs! I want to "Thank" everyone at Hilltop Hyundai, for a wonderful experience purchasing my brand new car.

CustomerCV

Feb 13, 2015

Randy Hall refused to deliver a car that was promised to the dealership I was working with. Actually refused, because of some kind of personality conflict or he was having a bad day or something. Therefore after I had already paid for the vehicle and done all the paperwork the previous day, my dealership ended up having to get a car from a completely different place because this man would not deliver the car that had been promised by his staff. This meant a second trip and redoing all the paperwork that had been done. Unbelievable. He ruined the previously good relationship he had with a different dealership and made everything very difficult for me (the customer). He should be fired.

TravisB

Jan 13, 2014

After driving several cars, we decided we wanted a 2014 Hyundai Santa Fe. Clearly, it's a high demand car since it was difficult finding the one with the options we were looking for. I made an internet inquiry on cars.com and received a few responses back. Mario at Hanlees Hilltop had the best quote and actually had the car we were looking for. He was friendly and helpful throughout the process and we felt we got a fair deal for both the car and for our trade-in. Would have given 5 stars except there was a fairly minor glitch/misunderstanding in the final paperwork. It didn't affect the price much but I wish they would have done a bit more to make that right. Anyhow, it was overall a positive experience and we love our new car.

Sportygurl

May 27, 2013

I purchased a used car from here, my credit was in the dumps I must say they found someone to take me but the cost is out of this world. I never received my license plate I went back to them they offered no help I had to go to the DMV wait over an hour and pay for my license plate they were supposed to have paid for. The car I traded in that I signed over to them I received a ticket from fasttrack because the person they had at the DMV didn't do their job I had to get that straightened out on my own. Last but not least I took the car to the repair department to have some work done on it, the wrong part was ordered so I was to return the following week I was looking for something in my glove compartment which was missing when I called the service department to let them know they first told me I never came in to the service department then they told me that the last time I came into the service department was three months before I even brought the car. They are absolutely no help what so ever once you sign the paper work and buy a car. Beware unless you like to handle all of your problems on your own.

Darkskies

Jul 12, 2011

After visiting 3 prior dealership, all playing mind games on pricing and negotiations, I was surprised how comfortable and pleasant the atmosphere was at this dealership. No intimidation, no mind games, and absolutely no pressure to buy what so ever. It was like I was in a dream. Ending up buying a new Santa Fe Limited at an excellent price that I determined. Still can't believe I was able to get such a great deal. Randy Hall is the best. Plan to buy all of my cars from Randy. This guy actually cares about you and is not just about commissions.

PKLARREICH

May 3, 2011

My daughter lost her key and remote on a Hyundai Elantra. (I told her to be careful, but...) She managed to get a new key made by a local locksmith, but with some effort on his part.For the remote, only a dealer could program one. She got a remote from the 'cloud', or something, and called Doten. Nick answered and told her to come in at 3:00 and he would do it himself, and it would be $37.50. I brought it in and as I pulled up, Nick said "You the one who needs a remote programmed?" I must have had it written on my forehead or something.He had his cashier write it up and took the remote(s). After a few minutes, he called me over to tell me I bought the wrong remote. Uh-oh -- this is going to be trouble with a capital $$. He told me to sit tight and he'll see what he can do. After a couple of minutes, he was done. He had swapped my remote for one he took from his inventory, and he told me he would just charge me $20. That seemed quite reasonable -- 20 for the new unit and 37.50 to program it. I expected to be hit for a lot more.WRONG!! The $20 was for the whole job. I paid the cashier fast and got out before he changed his mind.Not bad service.