Hanlees Hilltop Toyota reviews
Hanlees Hilltop Toyota of Richmond offers you the opportunity to find used cars by Hanlees Hilltop Toyota. Hanlees Hilltop Toyota is a trusted dealership serving clients throughout Richmond, in search of certified used cars. Also, Hanlees Hilltop Toyota is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Hanlees Hilltop Toyota to get the affordable car that is right for you.
Location: 3233 Auto Plaza, Richmond, CA 94806
Phone: (510) 243-2020
Working time: 09:00 - 21:00 Open now
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What’s more, Hanlees Hilltop Toyota of Richmond has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Hanlees Hilltop Toyota. Check out the listings today to find the right car for yourself. Hanlees Hilltop Toyota is definitely the best place to buy used cars online.
R. Neina
Aug 11, 2021
Today we went to get a new car for my fiance's birthday. We had him thinking we were just going to look at a vehicle. Carlos Leal was our representative and one of the nicest and patient workers we have ever encountered. Carlos is different because he doesn't force you into buying a car; he lets you take your time and is willing to answer all questions. We bought our vehicle with a great rate! Carlos was able to work with what we had available and still was able to make the car affordable!!! If you ever need to get a vehicle from Hanlees in Richmond, PLEASE request for Carlos! I promise it will be the best experience ever! When it came time to square away the payments, we were given to Alex! This man here is one of the funniest and personable people ever! Just like Carlos, I loved his attitude from the start! Alex made the whole signing process a lot more fun! We appreciate both Carlos and Alex for all they have done!!!! One other little tip, they will deliver your vehicle depending on your location! Carlos was so nice to do so and I would definitely deal with him again!!!! Thank you so much for making our day and helping us get my fiance the best birthday gift ever!!!
Tim McGovern
Sep 4, 2021
Justin and Thai (the salesmen we worked with) were absolute joys to work with who were kind and honest through every step of the way. My girlfriend and I had had a horrific experience the day before at Marin Toyota where they tried to force $5,000 in extras onto us, but were treated with respect and honesty in every part of the process in the very best way. Gave us a great deal and didn’t BS for a single second, absolutely amazing experience.
Jay P Buck Jr
Aug 12, 2021
My experience at Hanlees Toyota Hilltop in Richmond was an excellent visit. We went there to look at a Ford Flex, bought it then the salesman who sold it to us drove and delivered it to our home. So I made sure to give him a ride back. Go there and ask for Carlos. He'll take care of you.
Anthony Garcia
Aug 11, 2021
I had brought my Camry in for regular maintenance and Sheila found out that my water pump was going out. Saved me from replacing my engine! Thank you Sheila and Tim for all your help and professionalism!
Promociones La Reina
Jul 21, 2021
I was in to buy a Toyota Corolla, but wasn’t sure which one to buy, so Carlos Leal had one made just for me… XSE COROLLA he really took his time to go every single feature and convinced me that I was not only purchasing a luxury of a car, but a complete package of a deal, a necessity. I was impressed. THANK YOU CARLOS ! I went home VERY SATISFIED.
PlainJane
Aug 13, 2016
I contacted the dealership about a vehicle for sale by dialing the manager (David) phone number on the pictures. He answers the phone then hands it to a salesman whom answered some but not all my questions regarding the buying process. I was already feeling eerie about the uncertainty of the salesman but really liked the car that was at the lot so I proceeded with asking more info. I then asked if they could lower the price so that after taxes & additional fees wouldn't be too high. Unfortunately again he seemed unsure of me asking for slight flexibility on the price and or wasn't completely conformable with his negotiating skills. Yet he proceeded with telling me he would talk to his manager (David) and promised me a call back regarding the outcome. Weather it was good or not I was willing to wait it out and see if they'd help me with the purchase.Fifteen minutes passed, then thirty and after the hour I gave up waiting. Even if it was to tell me I was asking them for too much of a price drop a call back would have been nice. The service I was given was terrible & was treated very rudely. Hanlees Hilltop Toyota conducts awful business. They have zero aspiration to help the customer feel good or show they are willing to work with anyone. I will never reach out to them again and or do any type of business again. Toyota is being given bad reputation due to the misconduct that's being done here.
AM driver
May 16, 2016
one of the most friendly non pressure places to buy a car. My seller Karen help a lot with her honestly and knowledge of the cars
Agatha
May 29, 2015
My experience with Rafael Carballo was great! I bought a used car and the price was right for my budget. He was very knowledgeable of the inventory and of the options I could afford. Overall it was a smooth process! thanks Rafael.
Haggerty
May 6, 2015
Had found a used vehicle online set an appointment with Rafael the internet manager Everything was smooth Rafael was a pleasure to work with he was extremely patient
LoriGo
Sep 2, 2014
Contacted them about a 4runner and asked for an "out the door" price. Got a email template asking me to come in. No pricing. No reference to the vehicle. Called Salesperson and asked them to email a price for a certain stock number. After half a day, I was sent a quote for the price "plus fees". Every time I asked for a "out the door" price, I would get an arbitrary price that meant nothing. Shifty sales tactics.
GEM
Mar 31, 2014
We found the car on line, I sent a message on line, I was called back in about an hour, I told him I would not to go down for a couple of days, it was sold three days later, he was a nice guy.
Underwhelmed
Mar 18, 2014
Found a truck online, called about it. Was told it was still there. Got called about 30 min later said it was sold. I inquired why I was just told it was still there. Got a strange explanation. 2 days later went to test drive it(used). Add said new brakes, salesman new I was coming new nothing about the truck(had full carfax). I drove it, had rattle in dash stereo CD player listed in as not working, tires at legal wear bars, dipstick broken. If this car was serviced and safety inspected by this dealer I would not recommend there service are sales staff. That was a wasted drive. I had cash in hand and the salesman never even flinched at trucks issues or even offered to have any corrected.
SL
Oct 25, 2013
Dealer contacted me within 24 hours of my request for information to cars.com. The sales rep answered all questions and we made an appointment to meet on the weekend. After looking at several vehicles I purchased a new Highlander. The dealer explained all options for extended warranty and maintenance options, and after purchasing the vehicle I was given a thorough walk-through of its features.
Mark
Sep 5, 2013
Very poor customer service. I have submitted to requests and have yet to receive actual pictures of a vehicle in their inventory.
Subaru Groupie
Jun 25, 2013
We bought a car without hassle, friendly people, love the car. Buying a car is always a bit stressful because of the money involved, but all things considered, Hanlee Hilltop was easy to work with. We are satisfied!
aorta
May 27, 2012
A complete waste of time! I first called in to test drive a vehicle and when we arrived we had to wait for about 20 minutes before someone even attempted to ask what we wanted. Then after that they don't even know what they have in their inventory! We had to walk between Nissan and Hyundai dealers just to find out whether they even had the car. And technically for a USED car 13 grand is considered "cheapie"(her words) by their standards. I'm sorry if I don't have money flowing out of my and want to buy out of their used inventory. Don't do business with someone that can't even tell that it's a Hyundai not a KIA. *facepalm*
What’s more, Hanlees Hilltop Toyota of Richmond has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Hanlees Hilltop Toyota. Check out the listings today to find the right car for yourself. Hanlees Hilltop Toyota is definitely the best place to buy used cars online.