Hebert's Town & Country reviews
Hebert's Town & Country of Shreveport offers you the opportunity to find used cars by Hebert's Town & Country. Hebert's Town & Country is a trusted dealership serving clients throughout Shreveport, in search of certified used cars. Also, Hebert's Town & Country is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Hebert's Town & Country to get the affordable car that is right for you.
Location: 1155 E Bert Kouns Industrial Loop, Shreveport, LA 71105
Phone: (318) 221-9000
Working time: 08:30 - 19:00 Open now
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What’s more, Hebert's Town & Country of Shreveport has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Hebert's Town & Country. Check out the listings today to find the right car for yourself. Hebert's Town & Country is definitely the best place to buy used cars online.
Zac Engle
Sep 15, 2021
Update: Hebert's heard my concerns and I can say that they responded well to my frustrations. I am happy with the results and ultimately glad I did business here. My car is now fixed and I can enjoy it! Thank you Hebert's for listening to me and responding! I have had mixed experiences here. I purchased my vehicle brand new with less than 75 miles on it and extended bumper to bumper warranty. The salesman Jeremy was amazing and very helpful and has continued to be helpful since my purchase. He was very personable. However I have had a recurring issue with my vehicle since I purchased it in February of 2021. It is now may of 2021 and I have taken my car in three times to have this issue fixed. Sometimes it takes 3 days for me to get an update on the status of my vehicle, with no text messages or phone calls letting me know if I'll have access to my vehicle to drive it. Jeremy has gone above and beyond to communicate with the service department on my behalf, but it should not be expected that the sales team serve as an intermediary between me and my vehicle and the service department. I'm very disillusioned with the service department at Hebert's Chrysler
Gina Carr
Sep 12, 2021
JERE was the BEST! He was friendly and patient and sincere. He helped with my decision to buy a car. He was available to help with the things that have to be done when you live out of state. He made sure to answer any and all questions I had. If you are looking for a new or used vehicle, he is your guy! The others that I had interaction with were friendly and helpful.
Thomas Stahl
Aug 25, 2020
Great customer service. Very attentive. All communications were given without call as to progress of my repair with 23 point check, recall on wipers taken care of on Ram Truck. Nick Henry met me with friendly service interaction and communicated the entire process to me by text as repairs were made. I had no worries, no need to call and check. Service Manager met me at pick up - CSR staff very friendly. Great experience for me and my Truck was well cared for at the Dealership. TS
Cayden Burleson
Jan 27, 2021
Very pleasant experience!! Juan, the finance, and insurance department were really patient, friendly, and professional. Juan even treated my daughter and son with a drink when we arrived. When we found the car we wanted, he was very patient in answering my kid's ALL hundred questions they had LOL and even showed them how things on the car works. My family is in love with my 2021 Jeep Latitude.
Karen Laroux
Sep 17, 2021
I had no intentions of purchasing a vehicle, but my salesman, David, and the entire team made it so easy. From the time we got there and left, we were only there for a short amount of time. Everyone was so pleasant. This was one of the best experiences I’ve ever had purchasing a vehicle.
Terrisa Colvin
Sep 12, 2016
This is the worst place to buy a car the Pacifica 2017 has been in the shop 13 days of the 3 month I have had it . The service dept said the factory put 2 kinds of freon in it . This is the third visit at second visit the ax was to be 42* and it was when I left that day 30 days later it is to be 48*. The van is for a person with CP that has seizures. DO NOT buy a Pacifica if you need cold AC
phil
Sep 12, 2015
Dealership got all my information didn't bother calling me back they would not respond ..left 7 messages ..got hung up on twice..never have I ever had this poor of service.
Constance Bell
Mar 20, 2015
Look, I took my vehicle in this morning. I have been waiting for someone to call me back. The problem is not serious, so why so long. The lady told me it may have to stay over the the weekend. For What! Also, I took it there to have some scratches repaired. Guess what? the paint has dcome off already in the same spot. I have the paperwork for that. I will find someone else to repair my car.
Ms. New Grand Cherokee
Sep 21, 2014
Great experience. Got to use loyalty cash from several years ago that I forgot about! Ask for Jason P.
School Teacher
Aug 9, 2013
Just bought my fifth car from Herbert's Town and Country over the last 25 years! Bought a 2014 Jeep Compass Latitude. I already have a 2008 Jeep Compass Sport but needed to replace another family vehicle. I have always had excellent service from Herbert's Town and Country. They treat me with first class service whether I am buying a new car or taking a car in for servicing. Stewart was my salesman this time around and he even set up my phone on the hands free system before I left the lot. He answered and explained the components of the car. mr Herbert is always kind and takes the time to visit with me when I go into the dealership, whether to buy a car or get service. I have always and will always buy my autos from Herbert's Town and Country!!! Thanks for always making the experiences so easy.
Chris
May 29, 2013
Love the new truck. Very happy with the price. Rocky was a great salesman. Plus I won the grand prize in the drawing they had during the sales event. I would recommend them to anyone looking for a new car or truck.
LEE
May 3, 2013
VEHICLE AND STAFF ARE TOPS IN OUR BOOK. CURTEOUS AND KNOWLEDGABLE.
Jim H.-75 S-port
Apr 11, 2013
I always deal with Lucky B. he has been with the dealer all the time that I have been buying cars from them. I have bought Vans and Cars over the years. My first in 1979. I have always found the deal fair and the service after the purchase excellent. I always take my cars back to the dealer for my service needs. I have gotten excellent life out of my cars. I usually keep them 6 or 8 yrs. My cars look almost as good after my use as they did new. I would suggest anyone looking for a fair deal on a good Used or a New car or truck drop in and ask for Lucky B. If you are a serious buyer looking for the best deal followed with the best service in town this is the place to go.
Charlene II
Nov 30, 2012
when I started shopping again for a charger, I found a really good one at this place. (it was legit, vin number and all) it was what I wanted and pretty reasonable price. I had just experience such foolery at Orr South dealing with a charger there and I had no problems walking into the doors of this place and treated with respect. I really cant say anything negative about this place. I think everything was done really well.
Just getting maintence
Nov 30, 2012
I read an ad in the paper, and decided to drive from Vivian, LA to the dealership. When I arrived, I was greeted with smiles. I needed an oil change. The service was prompt, as I waited I went and window shopped for a while. The nice man Jason answered all my quesiotns about that new jeep.
Jet Pilot
Jul 1, 2012
This is the third chrysler that I have purchased from this dealer. I am retired military and this agency has been very generous in their discounts for my prior military service. If I purchase another vehicle, it wil be from this dealership.
Carol
Jan 12, 2012
The dealer's inventory listed four 2011 Grand Caravans the day I visited. The salewoman could find only one, saying the others were probably driven away by senior employees for the weekend. The one she could find actually had over 18600 miles instead of 17100 as listed. Curiously the general sales manager tried to explain this discrepancy away by saying "too many trips to LSU/Saints games". By whom, pray? I have never seen a dealership with such poor inventory management and condescending attitude to its customers.
Cathy
Oct 10, 2011
Internet Sale contact made re: Saturn outlook. drove 2 1/2 hours to see vehicle. salesman "didn't realize" there was a 2nd sunroof with a mess netting over it. My child would have this torn down in 5 minutes. salesman said he didn't know it had a 2nd sunroof with mess netting. also made grinding noise in steering wheel. when questioning him about it... he told my husband, "You are just focusing on it." WRONG ANSWER! Wasted Trip. Dissappointing salesman.
What’s more, Hebert's Town & Country of Shreveport has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Hebert's Town & Country. Check out the listings today to find the right car for yourself. Hebert's Town & Country is definitely the best place to buy used cars online.