Henderson Hyundai Superstore reviews
Henderson Hyundai Superstore of Henderson offers you the opportunity to find used cars by Henderson Hyundai Superstore. Henderson Hyundai Superstore is a trusted dealership serving clients throughout Henderson, in search of certified used cars. Also, Henderson Hyundai Superstore is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Henderson Hyundai Superstore to get the affordable car that is right for you.
Location: 460 N Boulder Hwy, Henderson, NV 89015
Phone: (702) 800-6127
Working time: 07:00 - 21:00 Open now
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Henderson Hyundai Superstore
89015, Henderson NV
Check DetailsWhat’s more, Henderson Hyundai Superstore of Henderson has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Henderson Hyundai Superstore. Check out the listings today to find the right car for yourself. Henderson Hyundai Superstore is definitely the best place to buy used cars online.
J Murphy
Jun 9, 2021
One year later: Best place ever!! Especially on account of Debra
Ejaz Mohamad
Sep 15, 2021
I was able to find the right vehicle for my price range and in a timely manner at this dealership. Jamal was a great asset in my search and made the process very easy. I would recommend working with Jamal and the Henderson Hyundai if in the market for a new vehicle. The finance manager was my least favorite experience at this dealership but overall I would recommend.
Time Queen
Aug 22, 2021
I bought my second car there this month. Their service is excellent all the way from buying a car to getting it serviced including the great valet service! I highly recommend them! They now have an awesome follow up process after buying a car. Keep up the great work! After all, businesses thrive on repeat customers. Thank you!
Susan Albino
Sep 1, 2021
This is possibly the worst experience I have had here. Loved buying the car . Salesperson was fantastic made me feel like family. Had a service guy Will who personality kept me coming back for 2 years. But Will is gone now and I got Benny today. Today is the last day I get my car serviced here ever again. Walked in and was not acknowledged. Had to ask who Benny was. He heard me ask for him and as I stood in front of him he continues to not acknowledge me. I had an appointment for a simple oil change. An hour goes by now never took this long before with an appointment or with then aware I am waiting. But anyway I go ask how much longer and he says it's only been an hour you have at least another half hour. I said I had an appointment. He says I know. You may have a seat. So that being said I will now stop my neighbor from coming here as well as my cousin who also services her car here. Thanks to Benny you lost 3 customers and hopefully more after this is read by existing and would be future customers.
S Wilson
May 19, 2021
Good customer service and reasonable price on new vehicles with excellent warranty. Be prepared with what you expect to get for any trade in. Didn’t get a hard sell (as a single female customer). Robert was good to work with.
famscoil
Nov 26, 2016
Excellent all around Service. Very courteous in evert aspect at this dealership. Mr. McKenna was very nice and professional. There was no push to buy my Santa Fe. My payments are not to high with the full warranty.
shantshakerian
Nov 25, 2016
Great experience all the way around. JC was very patient and got me squared away with what I wanted.. The manager and finance guy were all helpful as well. We made a great deal. Thanks guys!
jbradohio
Nov 24, 2016
Great experience, helpful salesman but I can't remember his last name and I have his card but not on me at the moment. His first name is Johnny and it was a pleasure working with him.
David Podvoll
Nov 23, 2016
Bruce Boisvert was a great salseman, got me the best deal i would have gotten. He was great to work with and did everything he could to get me the price i wanted. Would definitely recommend him to others. He was very patient even with us going back and forth over numbers multiple times.
dmorton1
Nov 23, 2016
Eddie is simply the best all-around car salesman I've met in my 47 years. A total Professional. Knowledgeable and courteous. He is an invaluable asset to Hyundai! -David M.
gunillapitzy
Nov 23, 2016
Ali Hashimi was our salesman he sold us a car a few years ago. We asked for him when we came to the dealership. He's very friendly, not at all pushy and we got what we wanted . The finance manager don't remember his name was also great. This is the 5th Hyundai we have bought great cars. Only one negative thing that you stopped the free oil changes
Higgy
Nov 23, 2016
This was the most enjoyable car buying experience I have ever had. From sales to finance, there was no pressure or hassle. I worked with Erik in sales, who was professional, courteous, and beyond helpful. The finance manager, was also great. The process started with Carlos Hidalgo, who was also a big help. So, thank you to everyone involved!
jdsuguy
Nov 23, 2016
I experience a quick initial contact with the salesman he was helpful in determining the model and features that would work for my needs and budget.
Allenda
Nov 20, 2016
Needed to update my 2006 Sonata, had to come in on budget. Alex was very understanding, we drove 2 certified used Sonatas. I told him no games! As anyone who has gone through the car buying process can attest too. When $18 over my target, max (finance) pulled it in. All in right about 2 hrs! Very happy : )
jb8
Nov 19, 2016
I have wanted a Tucson ever since first released in 2004... I finally have my dream car. It was a pleasant experience with no pressure. My only disappointment was that you no longer offer the oil changes.
nvnapolis
Nov 19, 2016
Highly recommend Ali, he was great. He was able to get me the car I was looking for for. He was not aggressive and made me and family feel very comfortable in the car buying experience.
ronarmstrong1
Nov 17, 2016
Salesman did a good job and I was happy with the process. I have been disappointed in recent service issues although they have now been resolved
voyagemouton
Nov 17, 2016
My experience was fantastic and other family members will be visiting soon. I had visited other dealerships recently and none of them compare us to Henderson Hyundai Superstore.
cherimahan2
Nov 17, 2016
Loved Hyundai, not pushy, found my car in CA, and brought it in for my purchase. Looking forward to a long maintenance relationship. Thanks guys!
Rivers1966
Nov 15, 2016
Great service I would recommend family and friends to purchase a vehicle from this dealership. Service was overall excellent. The dealership was very well run and no aggressive sales tactics.
Herbie
Nov 14, 2016
My wife and I had the most amazing car buying experience from Rami this past weekend. He was extremely knowledgeable about all of the vehicles at which we were looking, and treated us with such respect. That was the smoothest car buying experience I've ever been through and all of that is credited to Rami. He knew our budget and did everything to make sure we were comfortable through the entire process. My wife is so happy with her new Sante Fe and I couldn't have been happier with how the day went. Thank you to Rami and the excellent staff at Henderson Hyundai. We will certainly be coming back to Rami when we need another vehicle.
facelessman1969
Nov 12, 2016
My girlfriend Loretta who I have been with for 9 years, and I have been dealing with a 1988 Chevy Suburban for 6 years that keeps breaking down, and breaking our bank account. Loretta drives 40 miles a day to work, and with the gas that the Suburban has been burning has been almost as much as half her paycheck. We have needed a new car for years, but did not have the credit, or the finances to be able to buy one. Threed days before we went to Henderson Hyundai the Suburban started to act bad again. We were worried that Loretta was not going to be able to make it to work. She is the Manager of Rebel Gas in Boulder City. She NEEDS to be there, or that store will go downhill, and she will lose her job. We went online the evening we bought the car. We made a few calls to various dealerships, but none of them had what we could afford payment wise. Loretta is a very hard worker. I have even tried writing certain news channels that would help a family with a new car, and we're never even written back. We are not rich by far, so making high payments would make us struggle. We were hoping God would help us, because we are good people that have a family, but just couldn't afford to pay for an expensive new car, and eat at the same time. We finally got a hold of Henderson Hyundai. They told us that we qualified, and that they could help us get into a car that night. We drove the Suburban that kept konking out on us to Henderson Hyundai. We just made it into the driveway, and it cut off as we parked. Eric walked up to us, and helped us out. We drove out of there with a new Hyundai Accent. We have loved this car ever since then. Not having to worry if we are going to make it somewhere, or having the money for all the gas it burns has been a blessing. Having air conditioning during the Summer will be nice. Having a heater that works, and does not flood the passenger floor with coolant will be nice also. We have had to rent a car with times a year to go get my sons in San Diego, so this car will save us that money. This is our very first Brand New Car, and we are so happy to have it. Thank you Eric, and Vito. To Vito, Thank you so very much for your help, and information on what was the best way to go about things. You were so cool to talk with, and helped us so much. Eric, and Vito, You two are the best!!! Thanks Chris Wheeler. ;-)
tristansuited
Nov 12, 2016
The competitive pricing was the best part of my shopping experience. Melissa Lawrence did a great job, and I appreciated her coming out to meet me. Eddie was also good and straightforward, despite his penchant for chewing gum a lot.
vizuetgabriela
Nov 11, 2016
From the moment i walked inside the dealer i was greeted with a smile right away Leo Nunez wanted to find out what he could do to help me out. We looked at cars with my price and my needs in mind. The entire process was fast and accurate to make sure nothing was missing from my paperwork. The car was delivered to my place by Leo my sales man. Thanks once again to he Henderson Hyundai team
hoeft.william
Nov 10, 2016
All I can say is Leo and the Management team at Henderson Hyundai are professional, courteous, and helpful. They are a no pressure dealership and I felt like they truly listened to what I needed. The negotiations were PAINLESS and I walked away feeling great about the experience. If you want a Hyundai go to Henderson Hyundai. I will caution ANYONE looking for a Hyundai NOT to even consider going to Centennial Hyundai in NW Las Vegas. Those guys are crooks and ZERO integrity. RUN FROM THAT DEALERSHIP. The bottom line is Hyundai is a great car- BUT, dealerships are not the same. Hyundai of Henderson is worth the drive (I Live in the NW) as they treat you fair and gave me the best possible price and service- AWESOME JOB LEO!
baumann.roger
Nov 9, 2016
Excellent service and very professional this was my first new car and first time buying a Hyundai . Very happy and will be a future customer
ealane48
Nov 4, 2016
Johnny is professional, knowledgeable and friendly He took time to discover what I wanted, accompanied me on a thorough test drive, explained all the latest features. Not pushy, worked with me. If you are looking for a great car and want to be treated professionally, work with Johnny. Highly recommend him!
halebenton
Nov 4, 2016
An excellent vehicle. I have owned Mercedes, Cadillac, Sonada, you name it, I owned or leased all kinds. I would highly recommend the Genius to anyone. GREAT CAR-Great Dealership-Excellen Great Salesperson
wcm82
Nov 4, 2016
Eugene was wonderful, very funny. John was wonderful. I didn't feel like I was buying add ons I didn't need or being forced to buy buy buy. they were both very nice and professional. the whole staff there was wonderful. I love my new car, thank you so much!!!!!!!!!!!!!!!!!
pencebj
Nov 3, 2016
My wife and I felt very comfortable at Henderson Hyundai during the entire process of purchasing our 2017 Tucson, from our salesperson (Jonathan) to Service and Finance. We appreciated the level of courtesy and professionalism we experienced at Henderson Hyundai.
danirangel097
Nov 3, 2016
This sales experience was by far the best.He helped me with my leather. He very was patient I didn't take a couple of things and made sure I had everything ready to complete my purchase.
Noel21
Nov 2, 2016
Don't Go here .."HYUNDAI HERDERSON" Purchase from other Dealership..Buy 2 new 2016 hyundai tucson in this location, one for me and my Aunt for the same salesman. It takes a while to purchase it because of 2 cars we buy. So the purchase time takes like 6 hrs to do it, So the salesman have no time to check cars or walk us around the car to check it because it almost closing time. The salesman and the finance officer told me and my Aunt that if there is a problem with the car just called them. After 3 days I found out that both cars have scratches and seat stain while I washing it. Fortunately my Aunt car even though have many long scratches, its not deep and they fix it but unfortunately my car have only one scratch but its too deep so it cannot fix with polish and wax it need to be paint. For 2 1/2 months, I'm calling them, the salesman always told me that he will consult it to his manager and now he takes vacation so I called the dealership to connect me to person who can help me because I'm so pissed off because of the excuses they have and now I they gave me an answer.."I CANNOT HELP YOU BECAUSE WHEN THE CAR GOES OFF IN THE DEALERSHIP WE CANNOT DO ANYTHING ABOUT IT". Nice answer for loyal customer who bought 4 cars since 2013. Go somewhere else."RUN" away with HYUNDAI HENDERSON dealership.
Rivers1966
Nov 2, 2016
Noli was a very good help. He assisted us with everything we needed and got us in a brand new vehicle. We are sold on Hyundai's
sportsnut6
Oct 30, 2016
I am very happy with the dealership and would recommend them to friends and family who are looking to buy a new vehicle. All staff were very helpful.
tigres702
Oct 30, 2016
Great staff and excellent service! Great prices i got a great deal! This place is highly recommended! I will definitely come back in the future!
Happy Hyundai Owner
Oct 30, 2016
Excellent sales force. Sales person, Noli , was exceptional. He was very knowledgeable and provided excellent customer service. I contacted the Internet staff prior to my visit and the vehicles I was interested in, were available when I arrived.
rollie_635
Oct 29, 2016
I had a great experience. I was greeted professionally as soon as I stepped on to their property. purchasing my sonata 2016 sonata hybrid was fast , simple and direct to thr point. Couldnt the price they had advertised and no gimmicks. BEST price in town.
pinky479us
Oct 25, 2016
I would recommend This dealership to anyone! Excellent customer service and friendly staff. Thank you for my newest edition! Leo Nunez even called and checked in to make sure I had everything I needed!
sierramann
Oct 25, 2016
Henderson Hyundai Superstore treated us very well and provided a relaxed environment to complete our new car purchase. The Genesis is a very fine driving experience.
thursday702
Oct 25, 2016
I purchased my first new car at Henderson Hyundai. I was pleasantly surprised with the professionalism provided. It was a great overall experience. I was in and out in 3 hours with a great car.
lisateague58
Oct 24, 2016
Sale and Service was the experience we all want in buying a car! Quick, needs met and an awesome memory! Henderson Hyundai Superstore, the best in Las Vegas!
queensoyer
Oct 22, 2016
The entire staff was very efficient and pleasant. I expected to sit around for hours to get this deal done but it didn't take long at all. Eugene, the salesman we dealt with was not high pressure and willing to show me all the different models and pricing answering all my questions. I don't remember the manager's name but he also took my questions in considerations and help me with the financing!! : )
Roncunanan
Oct 22, 2016
Bought a new car from Brandon White... Great salesman!! He did not push us he listened to what we wanted and helped us make the right decision.
mthrower
Oct 21, 2016
Hyundai and Noli have us as customers for a lifetime. There is no comparison to the service we received from Noli and John with any other car dealership. From the welcome we received to going over every detail in the car to followup calls Noli excelled in customer service. Every day I love my Elantra more and more. Thank you Hyundai for ensuring that all of your Team Members are professional and friendly.
diamondprncess18
Oct 21, 2016
This is my fourth purchase with Henderson Hyundai! Eddie is great, I've bought my last three cars with him! I definitely recommend anyone looking for a great car, and a great experience to come here!!!
LVTony
Oct 20, 2016
Davion was very helpful, and I never felt pressured into purchasing a vehicle..really knew the car inside and out. Highly recommend him as a salesman.
margarethowley
Oct 20, 2016
Our Genesis salesperson (Seth Servin) was extremely knowledgeable about all of the features and systems that would come with the vehicle's Ultimate Package. He was very patient and professional in answering all of our questions about the uses of the various systems. Most importantly, he spent a number of hours making sure that my wife was comfortable in handling the car - especially the use of the sensors while parking. This really did build her confidence. Additionally, he made a determined effort to locate a vehicle with the exact exterior and interior colors that we wanted. As for the appearance of the dealership/showroom: We understand that Genesis, while a separate mark, does not yet have its own dedicated dealerships, showrooms, service areas, etc. We do expect that its future facilities will rival those of Lexus. With regard to discussions with finance/leasing department: The customer should be entitled to receive a printed copy of the dollar amounts of items that contribute to the final purchase/lease price. While these items may appear on the purchase/lease documents that the buyer is asked to sign they may not be as easily understood as when they appear on the computer screen in the finance office. When we asked for a hard-copy of the pricing details as they appeared on the computer screen we were told that management would not permit this. We don't understand the reluctance to share this with the buyer/lessee.
MC1983
Oct 20, 2016
By far the best overall car buying experience since I first started driving in 1999. Seth was great to work with and got us the car we wanted with the options we wanted. I would highly recommend working with him if you are in the market for a new or used car.
gbar10der
Oct 18, 2016
We had inquired online to Dave Neyman about a Santa Fe Sport. He invited us down, set us up with Davion Ealy. This young man is a definite plus to the agency, who walk us thru the car, hooked up our Bluetooth and answered our questions, etc. Then Vito Russo handled the finance end. A very pleasant expierence from beginning to end.
kdelmore
Oct 18, 2016
Great service! Amazing selection. They make you feel comfortable and at ease. I went in for a pre-owned vehicle and ended up with a brand new car. We will be customers for life.
goldngrl
Oct 15, 2016
very comfortable dealing with your staff , my questions were answered and financially everyone worked to come to a good decision of which i am very happy!.
brandi.marie86
Oct 14, 2016
I came in knowing I couldn't afford a car, just looking for some advice. Ali went above and beyond to help me and my situation and I left with an amazing car and couldn't be happier.
keeleyzzzz
Oct 14, 2016
Awesome from start to finish. And I am a woman who shoots from the hip, this was a flawless experience. I walked in not knowing if I would be able to get a car, and drove home in a brand-new 2017 The entire time the deal was being done I thought I was getting a 2016 LOL
candee1960
Oct 13, 2016
Very courteous staff and helpful. No pressure sales makes for a better experience. I will definately recommend to friends in the future. Thank you allfor the professional job.
cmamalove2
Oct 12, 2016
Dave Neyman and Rami Shatnawi deserve recognition for making my car buying experience easy and pleasant and without all the rehearsed sales pitch and pressure!
Dean
Oct 12, 2016
Nolli is a pleasant and knowledgeable person to deal with. I went to the dealership,asked for Noli Hall, showed Noli the Santa Fe that my wife was interested in, we then went for a test drive, completed the paperwork and we were done, I highly recommend him! Thank you very much!
morettifitness
Oct 8, 2016
My car buying experience was great , staff was informing and friendly Dealership was clean and very energetic. I was in and out with all my needs and questions met and answered .
osclop94
Oct 6, 2016
Walked in unsure of what sort of deal I could obtain. Left with a brand new vehicle, and a great impression of Hyundai and this store in particular.
rjriggen
Oct 6, 2016
SON WORKS IN HENDERSON CASINO. DOES NOT MAKE MUCH $$ AND NEEDED A BETTER CAR TO GET BACK AND FORTH TO WORK. WE HELPED WITH THE DOWN PAYMENT AND HIS OLD CAR MADE UP THE DIFFERENCE SO HIS PAYMENTS WOULD BE LESS THAN $150/MO. BY WORKING WITH OUR SALESMAN AND THE FINANCE DEPT. WE ACCOMPLISHE THIS OBJECTIVE.
keishaliu123
Oct 6, 2016
I had a great experience! Thank you so much Rami for ur assistance with getting me my dream car! I will definitely recommend my family and friends here! :)
annamariemoniz
Oct 5, 2016
I like Henderson Hyundai,the staff there are friendly and easy to talk to.My salesperson is excellent and he knows me like he knew me for a long time.I asked him about Upgrade program n he was on it.
gman22
Oct 5, 2016
My salesperson Eric was extremely nice, knowledgeable & obliging when bargaining for a fair price with my purchase & trad-in. I felt like I got a good deal on both & am a happy customer. You should be proud to have him as an employee.
MelissaC.Cardenas
Oct 5, 2016
Last night, I loleft in my new Hyundai Sonata, thanks to the help of the reps... Ali mostly and max as well. They were so kind and worked fast. Definitely recomend going to Henderson Hyundai !
ablo2067
Oct 3, 2016
Matthew Ortega is a great salesperson. He is very professional and courteous. Matthew explain everything the car I was buying in a very clear and transparent manner.
cougandreb
Oct 2, 2016
Just a couple of things I would like to point out. First and most importantly, the staff at the Henderson dealership was great. JC who was our sales person was very knowledgeable, thorough and a pleasure to work with through the entire process. One thing that I was very disappointed about: the window sticker listed on the G80 I purchased, said it came with a heated stirring wheel which it didn't and unfortunately I didn't find that out until we got the car home. Had I known that I probably would have bought the AWD which I believe comes with a heated stirring wheel as a standard feature. JUST AN FYI!
deborahbrai
Oct 2, 2016
Everyone there was awesome!!! They took time with me and my husband and reassured us that they would get the best deal available for u. The guy in finance was also very awesome too!!!
Laurie & John x 2
Oct 2, 2016
We bought a Hyundai Elantra for my husband last year and was very please with the car. But it was all about Bruce Boisvert our sales man, that sold us on why Hyundai and why now (last year) was the time to purchase a new car. The financing was done right there and then and we drove away with a brand new car. I was surprised how many co-workers also drove Elantra's, all with great reviews of Hyundai. So a year later when it was obvious I was going to have to let my old car go, what did we do? Yep, drove clear across town to see Bruce Boisvert once again at Hyundai Henderson and walked right up to an Elantra. I did not need the back up camera, or sun roof and blue tooth that was in my husbands car, I needed smaller car payments on a car I could be proud to drive. And that is what Bruce showed me, a 2015 Hyundai Elantra, for $14,986 with only 4,000 miles on it. Now I too am a proud owner of a Hyundai Elantra. Thank you Bruce, you are the best of the best!
Barney
Oct 1, 2016
Noli was a fabulous he went over every inch of the car with us spend time with us answered all questions he made the experience outstanding Everyone at the dealership was awesome
purceta
Oct 1, 2016
I would recommend this dealership to my whole family! Very impressed with the service! Chris is very straightforward and made it the best experience I've ever had buying a car. Thanks!
terraceplain2007
Sep 30, 2016
I came to the dealership with a particular vehicle in mind and my salesman, Jonathan, showed me that I had better options available to me. He understood my needs and showed me cars that had all the things I wanted and none of the things I didn't. He answered all my questions with a smile and he ensured I understood all the features of my new car. The store was clean and everyone offered a smile and a hello. I found a new place to do business because, they treat their customers with friendship and respect!
diane.deslauriers
Sep 30, 2016
Everyone was very helpful and informative at all times. There are a great bunch of guys in all departments and they helped make my purchase easy and smooth. Will definitely do business with them again in the future if needed.
l_wayerski
Sep 30, 2016
We got there at the last minute, every one was courteous and friendly. I felt like Bruce was not going to let us leave unhappy. I originally went to look at a 2016 Accent but left with a 2017 Elantra. It was a great experience. I went back later to get my tired repaired after running over a screw and the service staff was so friendly and helpful, had my tire replaced in no time. I even went back and got my windows tinted. I have had great experiences from all the staff I have dealt with and I am extremely satisfied with this dealership.
mbarron6
Sep 29, 2016
This was one of my best experiences buying a vehicle. The entire staff was very helpful. We felt as if we were receiving special treatment for being loyal customers. Thank you again.
mzzjas
Sep 29, 2016
Ali is truly amazing! Super sweet and friendly. He went the extra mile.. he made sure to make sure I felt welcomed and comfortable the whole time.
sonata blackie
Sep 28, 2016
We searched many dealers for Hyundai and found Henderson Hyundai to be the best price for us.My Daughter told me that she had bought 2 Hyundai's from them in 2014 and 2015,the salesman name she worked with name is Noli Hall. We called and made appointment to see about a 2017 Sonata Sport.When arrived Noil took us to see the car later for a test drive.He went over detail of the car from dash to trunk and was very easy to understand in simple terms .We have bought many cars over the year and Noli made us feel very relaxed and comfortable dealing with him.Everyone at Henderson Hyundai made us feel at ease.We will always tell our friends about Noli Hall and Henderso Hyundai.
goodkarma213
Sep 28, 2016
I will recommend my friends and family to Henderson Hyundai and visit Bruce Boisvert!!! Friendly, knowledgeable and patient. I got what I wanted!!! I'm a satisfied customer. Thank you Henderson Hyundai.
dlopheim321
Sep 27, 2016
My experience with Henderson Hyundai Superstore was very pleasant. I was really needing a car, as my car just decided to quit on me the day before visiting the store. I simply stated what my needs were, and the salesman Davion at Henderson Hyundai did everything possible to get me what I needed. I was not pressured, his presentation of the two vehicles that fit my needs was very professional and straight forward, explaining every detail and answering all my questions and what sold me the most was that he really cared and was compassionate in answering all my concerns. I would recommend this dealership to family and friends.
kcs_outpost
Sep 26, 2016
I went to henderson hyundai after visiting another dealership, and found My salesperson Leo to be honest and accommodating. I had done my research and was shown the vehicle(s) I was considering,and presented with the terms I was looking for. Overall a better experience than I was expecting!
bbragg1981
Sep 25, 2016
I worked with Bruce and he was great ! I appreciated his straight forward approach . Did not love the finance negotiations or the way the contract was written.
elizabethmurray0
Sep 25, 2016
I will recommend you to the people I know. The tinted windows came out awesome. the staff was all very friendly. I'm overall completely satisfied.
gordonborgwald987
Sep 25, 2016
They were awesome and the help there were great thank you! And customer service was awsome sales people awsome loved my experience thank you so very much !!!
Lily
Sep 25, 2016
My second flat tire in less than a year. Free tow (Roadside service for five years), and free tire (for five years)!!!!! (I also get free oil changes) These guys really took care of me. I felt like owning a Hyundai made me part of the family. John put me at ease immediately. The computers were down, so instead of making me wait for him to order a tire, he had a spare put on my car and had me out the door in no time at all. I received a call the next day to bring the car in for my tire that had arrived. I was in an out in less than a half hour with a car wash!!! I have never had issues with my Hyundai and have owned one (Sonata, then Elantra) since 2004. I was surprised to find that they hold their value so well and have never had an issue with either I have owned. The service department at Henderson Hyundai is fantastic. I am always in and out so quickly for my oil changes and any service I need. John Ackerman is the best!
meghan2004
Sep 25, 2016
Bruce was knowledgeable and helpful! He really helped me pick out a perfect car for our family! I'm happy with my car and the car buying experience was productive- not frustrating.
Patty
Sep 25, 2016
Really liked the new Tucson and the salesman Chris Stankey was great and very helpful. Very nice. Told me a lot about the new features that we didn't have before in our old lease.
tonipetrucci
Sep 25, 2016
When I went in with friends I was introduced to Adam Brooks. He called over to new cars and told Rami to expect me. Very thoughtful. I met Rami and he provided excellent service to me, and help me understand about the car and pricing, leasing vs buying. I was very grateful for that. Both representatives were extremely professional at all times. I love my new car, and am grateful for the assistance an guidance I received
tdrcoke23
Sep 24, 2016
Made this a very simple process ... Alex was on his game and was able to completely explain and help with set up of all the features on our new Tucson sport
tianaraechelle
Sep 24, 2016
Anthony and the rest of the Henderson Hyundai staff were very professional and easy to work with. They went above and beyond to show me the perfect car for me and made me feel comfortable with my purchase.
CEMACBE
Sep 24, 2016
My salesman Eddie Zelonka was very knowledgeable and was a great help to me in purchasing my new Tucson.Vito was very patient & considerate helping me with the financial side!Tony Tronske is awesome in service - always friendly & dependable! This is my 3rd vehicle purchase from Henderson Hyundai - I highly recommend them.
jazmyne0334
Sep 24, 2016
I have been to different places to get my car but was by for the best place I have ever went to. Everybody was so friendly and very helpful. I would go back there and send other people
jclyn7
Sep 24, 2016
I would like to say that Bruce Boisvert is an amazing sales guy! This is the second vehicle that he's sold me and I love his professionalism! He really listens to what your needs are for the vehicle and delivers. He's the best sales guy you have in my opinion!
kelsay_hutchinson1
Sep 24, 2016
The staff was friendly and didn't try to sell me something I couldn't afford. They explained everything clearly and made buying my first brand new car easy. I will definetly be back for any future car purchases.
lpadach
Sep 24, 2016
anthony was a great person too work with( we all know we want deals) but very respectful; kind and did his job the way hyundai would expect....ty sir
joevirt51
Sep 23, 2016
every thing was good ,I would of liked a little more money on my trade in, maybe the next time. I don't like to do reviews ,but my salesperson Seth is worth it.
pamandally
Sep 23, 2016
Very professional and very sweet! Wonderful experience, I will be back again. Bought two cars and both walked away with shiny cars and happy faces!
qween1962
Sep 23, 2016
It was actually a pleasure buying a new car for the first time in my life! I am a happy satisfied customer and will recommend this store to my friends.
saj0711
Sep 23, 2016
Matt did an excellent job. He is very personable and professional. I spent several hours looking at various cars with him and at no time did I feel pressured. We ended up leasing both a Sonata Sport, for me, and an Elantra for my wife. I feel that Matt understood what we were looking for and did a great job of putting a deal together that worked for us. Matt made sure our cars were ready when we returned the next day to pick them up. The were detailed, full of gas, and the electronics programed. We will definitely be back to Henderson Hyundai when our leases expire in 3 years. I hope Matt is still around. Matt followed up with a text and phone call a couple of weeks after we got our cars. He offered to schedule our maint. appts.and made sure everything was ok.
annaclark6
Sep 22, 2016
Henderson Hyundai was great while we were shopping for a car but once the car was delivered they were not very helpful. Our car has a recall when we purchased it and it was supposed to take 2 days to fix it. Three weeks after purchase we received our car. The temporary tags were dated the date of purchase not the date of delivery. We were lied to by our salesman stating that we just needed to go to the DMV and request an extension because the DMV prints the tags not the dealership. Being as I have never bought a new car before I believed them and wasted an entire day at the DMV only to find out that the dealership is the one that prints the plate and they need to fix it unless I want to pay for an extension. This is not fair as it was not my fault the plate was printed wrong and I did not have the car for 3 weeks. I am very disappointed in Seth and Henderson Hyundai for lying to me. I feel like they were very attentive until I received the car.
brucevirgil
Sep 22, 2016
The whole thing was very relaxing and the test drive was great. Not use to a new vehicle feel and A/C (trade in A/C was out). Sales & financial people were very friendly and no rush. willing to tahe the extra time with explaining things.
carol.laborde
Sep 21, 2016
I knew which vehicle I wanted and even what color I wanted. I was notified as soon as it arrive at the dealer. Seth was the employee I worked with through the Costco Auto Program. He was very professional and went the extra mile to show me all of the features of the car. He even came to our home to show my husband the features since he could not be present at the dealership. Seth also set up the garage door opener for us in the new car's rear view mirror.
robert.chatfield
Sep 20, 2016
My entire buying experience was satisfying. Buying a new car is often a headache inducing experience; however this was the case with Henderson Hyundai. Everything was handled professionally, my time was not wasted, yet everything was fully covered to my satisfaction.
oranges442
Sep 19, 2016
Josh Rosa was my salesman! He made sure I was always happy, and the experience was easy. The trade-in was even better than expected.
wallace.vanessa09
Sep 19, 2016
Overall I had a good experience. There were a few bumps but my sales representative was helpful and attentive. I am satisfied with my purchase.
noemielained
Sep 18, 2016
Really happy with my new car. It's the perfect mini-suv for someone who is switching over from a coupe. The dealership is in a nice location, not too far from my house. Will be returning for any maintenance needs.
arabella758
Sep 18, 2016
I enjoy going to Henderson Hyundi for all my car needs. Their service department is efficient and friendly as is their customer service and sales people.
Cindymastrobuono
Sep 18, 2016
Seth was such an amazing help... He knew what I was working with and got me to take a car home!! Great job you really took care of me
caraliedahl
Sep 17, 2016
Had a wonderful experience purchasing a car. Very thorough and professional. Didn't feel any pressure at all. Henderson Hyundai has a new customer for life!
coppinger.bill
Sep 17, 2016
The whole experience was painless and comfortable Casey was professional giving us the information we needed to make our decision.The whole process was done in a timely manner.We are satisfied with our choice .
mikesrl
Sep 17, 2016
Cant say enough good things about this experience. You guys should be very proud. Went there with the attitude of MAYBE we'll buy a car but not definitely. We were treated so well that changed to why go anywhere else
yherrera
Sep 17, 2016
sales person was helpful and professional , did listen to what I was looking for and did not waist any time trying to upsell or change my mind. very happy!!
nana_viola47
Sep 14, 2016
Ali Hashimi was a very good salesman answered all question finance was also very helpful we have been customers for four years very happy and hopefully continue to be
chigoal
Sep 14, 2016
These Guys Are Amazing Davion Ealy, Carlos Hidalgo and the rest of the staff. Every time I've purchased a vehicle I have never been introduced to the service or parts dept. But at Henderson Hyundai they want to be Sure You know Exactly how Everything will work all the way down to the parts dept. What a Great TEAM !
greshamunion
Sep 14, 2016
Everything went nice and easy. Was satisfied with the treatment is received. Also appreciated that the saleman was able to get me the vehicle is wanted.
jordanpsmith23
Sep 14, 2016
Bruce was awesome! He worked with me and got me the exact payment in my budget! I was very pleased with my experience (especially since it was my first car purchase and honestly I was freaking out). Thanks guys!
klsvegas18
Sep 14, 2016
Couldn't ask for a better place to purchase a car! Brett Galdieri and John Tutino were simply amazing. We were comfortable through the whole process and they made it fun. All our questions were answered promptly by an extremely knowledgeable staff. Thank you!
Chucknshell
Sep 13, 2016
Right from the moment we arrived we were impressed with our sales representative Devonn. He was extremely energetic, friendly, and got right to business in finding out what we wanted and making us comfortable and not pressured. His outgoing and friendly personality helped us in making our decision to make our purchase right then and there.
k_smith486
Sep 13, 2016
Seth was awesome and answered every question I had. He was very kind and professional, I would definitely buy my next car from him again!
trock.bryan1
Sep 11, 2016
Brett is very knowledgeable, know's that your time in important. I have already informed others that if they are interested in buying a Hyundai, they need to work with Brett!
no1nblue
Sep 10, 2016
I went in knowing what car I wanted. Uegen helped with what I needed & that I got it that day, test drive was great goy a feel for the Hyunda Sanota.
orleans04
Sep 10, 2016
awesome I have no further comments am satisfied, have set up first oil appointment and until I put some miles on the vehicle have no further comment as to value of deal.
sy_senor
Sep 10, 2016
Davion was friendly and helpful. The staff was friendly. I received my white slip within the week and was advised of its availability. I will definitely recommend Hyundai Henderson to friends/family
lindaandjoe
Sep 10, 2016
We bought a 2012 Hyundai new four years ago and were very happy with it. Our new Tucson is a beautiful ruby wine and drives like a dream. We are very pleased and will return in three years for another new car!
MESSANO_ANTHONY
Sep 10, 2016
You are the best , thank you so much for everything , you always exceed my expectations and understand what I'm looking for ! Sincerely Mina and Tony
Donna0770
Sep 9, 2016
Review from An Oklahoma Traveler..... my OLD van stranded me and my daughter in Henderson. I went to the Hyundai dealership because of my knowledge of quality vehicles Hyundai offered. You could say we fit the description of "at their mercy" for purchasing a vehicle since my van wouldn't run anymore (200K miles) We were very fortunate to be greeted by Casey and his friendly smile. He proceeded to help us with getting a vehicle WE could afford. Not once did he or anyone else try to upsale, hassle, or put us in something other than what we could afford. We were treated professionally, courteously and with the same care as if we were family. I write this review because, I'm an out of state person who will probably never trade vehicles there again (only due to the long distance), and these professionals treated me and my daughter as if we were long time customers and they didn't have to. We also were not shopping with a big budget either so not a big financial gain for them but yet the treatment we received was TOP NOTCH!!! Our experience was a representation of true quality people and professionalism. Thank you Casey and the Henderson Hyundai team! Y'all ROCK!
landonlittlefield
Sep 9, 2016
****Please see other comment section for review of my salesman. Chris is fantastic. I hope I am able to buy all of my future vehicles from him. He was helpful but not overly aggressive in any way. Thank you for easing the process of buying my first vehicle! 10 out of 10!
mr10half
Sep 9, 2016
I WAS SO SATISFIED WITH MY WHOLE EXPERIENCE AT YOUR DEALERSHIP. FROM THE TIME I WALKED IN TILL THE TIME I LEFT, EVERYTHING WENT SO SMOOTH...USUALLY WHEN YOU GO INTO A DEALERSHIP, YOUR STUCK THERE FOR A LEAST 3 HOURS....I WAS IN AND OUT IN ONE AND A HALF HOURS...TRULY THE SHORTEST TIME I EVER EXPERIENCED BUYING A CAR....IT WAS A PLEASURE TO GO TO YOUR DEALERSHIP....THATS HOW IT SHOULD BE. THERES NOTHING MORE ANNOYING WHEN YOU HAVE TO SPEND 3-4 HOURS HAGGLING WITH A SALESPERSON...THATS NOT ENJOYABLE.....BUT YOUR DEALERSHIP HAS THE RIGHT IDEA...IN AND OUT QUICK....EVERY DEALERSHIP SHOULD FOLLOW YOUR LEAD....EXCELLENT COMMUNICATION SKILLS......I CANT SEE GOING ANYWHERE ELSE...WHEN THIS 3 YEAR LEASE IS UP.. I WILL BE BACK......DANNY V.....FROM HENDERSON NEVADA.....
trudyoates
Sep 9, 2016
Ali and his team were phenomenal. They all worked together to insure that the car and deal was best fit for me. I will definitely recommend friends and family looking to buy a car to this dealership and to Ali.
oldporkbutt
Sep 8, 2016
We would like to thank everyone at Henderson Hyundai Superstore for making the purchase of our Sante Fe a wonderful buying experience. Buying a vehicle can be difficult when you have a customer like ME. I appreciate all the help and time we were shown. Thank you so much. We love our new car. Bruce Boisvert YOU found just what I wanted.
paola_99_05
Sep 8, 2016
I was really please with my purchase, the car is everything I expected. The staff was friendly and very helpful. Will definitely recommend this dealership to my family members and friends.
room42cats
Sep 8, 2016
What a great car buying experience! Did not feel pressured...told them what I could afford, and what I was looking for, and walked out with a brand new car, and a killer warranty!! Very satisfied!!
brwneyez1982
Sep 8, 2016
I enjoyed the experience. Would recommend Hyundai Superstore to anyone wishing to purchase a new or used vehicle. Environment was relaxed and no pressure was involved.
Dlcvanessa
Sep 8, 2016
The experience was excellent. Went smoothly and was treated right. I got everything I needed. Thank you Ali for helping me with everything. And as well as Henderson Hyundai.
dolorlovesyou18
Sep 8, 2016
I was very impressed with my original Tucson and was very excited about the new Tucson that I decided to buy another one!!! My nephew also purchased one
g_gharris
Sep 8, 2016
Top notch service. Would definitely recommend friends and family They are friendly and courteous. This is 2nd car from them i have leased and most likely stay with them.
lindapanda3
Sep 8, 2016
Just a great branch with really outstanding people from sales to finance, and after. This is our 3rd vehicle with them and we have always been quite happy with the customer service and the car/suv. :)
Ar2010
Sep 7, 2016
Love the new car but the price could of been a little lower but so far the car is wonderful this is my second Hyundai
us3langs
Sep 7, 2016
Great salesman wasn't pushy at all never felt pressured by him. Pretty much got us the deal we wanted. Made it happen. Great experience. Great staff.
satisfied
Sep 3, 2016
I ended up purchasing my new Elantra due to my experience / working with an outstanding salesman Johnny Cook. He was knowledgeable, cordial, thoughtful, pleasant and had what, I believe, was my best interest in working thru the final deal.
gbpackers0
Sep 3, 2016
Was a great help took care of my needs. car is working out great thanks again. will be in for any further help. Siruis should be 1 year free not three months
HookedOnHyundai
Sep 3, 2016
Took my Elantra in for annual service last week & drove home in my new Sonata - lol! This is the 4th car we've bought here. Our 1st purchase was in 2012. I've dealt with Sales, Service, Parts - even the manager. Everyone at Henderson Hyundai has been wonderful. Doesn't hurt that they have an awesome product and the BEST warranty around. The great employees + the great cars mean we will likely never buy anywhere else. Ever. Most pleasant purchasing experience I've ever had, and I've bought more cars than I can count over the years. HIGHLY recommend this dealership AND their cars! LOVE my new Sonata!
nevadared1031
Sep 2, 2016
Got the car I wanted at a reasonable price from a great salesperson. I am a return customer and will return again! Thanks for everything
Mekinney
Sep 1, 2016
recently spent two weeks going to dealers all over Henderson looking for a car that fits me, because I am 6ft 5in and my pocketbook. Turns out the first car I looked at was the one I came back to. Thank You Henderson Hyundai. I started with Seth and ended up with Bruce. Both of them allowed me time to absorb the attributes of the car without any hassle.
mgorney1
Sep 1, 2016
I dealt with Chris Stanley as salesperson and Omar Ansary for finance. Both were very professional and helpful. I found everyone very friendly. Just the time waiting could be improved.
Mrlakemead1
Aug 31, 2016
Great experience very efficient. Mari took us all the details of all the rebates informed us of everything that was going on we told him what we wanted he grabbed a car we went on a test ride and we came back and bought it
petedaforno
Aug 30, 2016
Wish I new more available options like power seats and interior colors didn't see many options don't know much about the touch screen radio system
southpawqb12
Aug 30, 2016
Great employees. Jon did an excellent job. Another employee helped me out as well but couldn't get his name. All I know is that he is also an uber driver as well. Both of these two gentlemen did an outstanding job and deserve a raise.
Aurelio1
Aug 28, 2016
Alex was great he answered all of our questions and was very patient and kind to us, we were able to buy my new car without all of the hassle.Thank you Alex !!
usahpt
Aug 27, 2016
Was told I would need to put an additional 1000.00 down which I agreed to but when I went back in I was told that I had to put 1500.00 down instead and that they never said that it was a 1000.00, was also told that I had received a better rate than 11.59% instead it ended up being 11.89%. This how sales people get a bad reputation.
mjodomingo12
Aug 26, 2016
It was a clean and good environment. My sales prefessional, Casey McKenna, was friendly and gave reasonable offers that would fit my budget. Overall performance was great.
ahmedmasood
Aug 26, 2016
I think the purpose of all car dealership is to sell cars /products. I think they are doing well. They are doing anything different from any other dealership.
dee_mayville
Aug 26, 2016
My entire experience at Henderson Hyundai was excellent! Anthony DiPietro took such good care of me. I HIGHLY recommend him and this dealership. Thank you Anthony, John and Omar!
isabel camp
Aug 26, 2016
I bought a car through the Costco Buying program and it was really a great, pleasant car buying experience. they were upfront, honest and to the point. Bruce was a very straight shooter and honest salesperson to deal with. I would easily consider going back and using this dealership and Bruce.
1tommycor
Aug 25, 2016
Noli Hall provided excellent service and knowledge of my recent Hyundai Sonata purchase. His years of experience in the automobile business and specifically Hyundai is evident in his treatment of customers. It was a pleasure doing business with Noli.
getlikemeech
Aug 25, 2016
When I showed up to the dealership, I was worried that I might qualify for a car that I wanted, but Bruce made it very simple for me to get the car liked at an aafforable price for me.
mekatz92
Aug 25, 2016
Nice facility and friendly staff, everyone I worked with there including Seth was very helpful, patient and knowledgeable about all things Hyundai. Seth was absolutely super through every part of the process, best sales representative I have ever dealt with!
ayannag95
Aug 24, 2016
I had a great expierence and enjoyed the service J.C. provided. If I ever need anything I will definitely return for service on my car.
autolover1
Aug 23, 2016
Noli Hall was great! His experience cut through the slow process of agreeing on a price and signing final papers. His know how and great attitude made for an enjoyable experience. He had my new car filled with gas and super clean all inside record time. This was the best auto experience in my 65 years.
Fonse
Aug 23, 2016
Had talked to Dave on Friday, discussed some numbers, made an appointment for Saturday and Eugene made the numbers right. Leased an Elantra and love it so far. Was a pleasant experience and Eugene took good care of us. Hope the service down the line is the same. Would really like to buy the vehicle at lease end but Hyundai doesn't negotiate at this time. Seems it would be worth it to the company monetarily instead of selling it at an auction. Let me know if they change this policy.
lvshopping2001
Aug 23, 2016
Excellent dealership, quality of cars and friendly sales reps. We have purchased many new Hyundais from your dealership and have always been completely satisfied with the employees.
Mcastillo23
Aug 23, 2016
I worked with Darrell and Martin for the purchase of my new, used car. Darrell was very patient through out the process and Martin stayed after his scheduled shift to help me through the process as well. I received excellent service and am a very happy customer.
Rosegold23
Aug 23, 2016
I visited the dealership twice I knew what I wanted I just wanted to get the feel of the sales team. Robert Scopoulis greeted me the first time I explained I was just browsing. He spent sometime with me and explained differant things about the car I was interested in. It was late and I told him I would be back on Friday. I called him Friday to make sure he was working and told him I would be there to test drive the car(sonata). And that my son would be joining me. After that we were off to the races talked some numbers and lease verses purchase option and I decided to lease. I love the car!!! Thank you Robert for not being a pushy sales person
jonellabrown
Aug 22, 2016
Had a very good experience getting my ? car.especially sence i wasn't looking for a car when i entered the dealership. The staff members were very friendly. And were time efficient never got car that fast!!!!!
b.soper
Aug 21, 2016
Josh helped us look for the right vehicle for us. He showed us all the features the car had available. He also showed me how to work these features. I would recommend Josh to my friends and family for their new car purchase.
ajejr3652
Aug 20, 2016
While at the dealership, the sales person named Eugen greeted me and asked what type of vehicle I was looking for. I told him what I need and showed me around the lot. We found the right car and color, took it for a spin and laid out my conditions, Eugen got it for me and was out of the dealership in the shortest amount of time i could remember negotiating a car deal ever.
dncnwrk
Aug 20, 2016
Rami was awesome, great overall experience and nobody pressured me. I am very happy with my elantra. I wish my car had uber app though
Alvin j Katz
Aug 19, 2016
typical new car buying experince. past around from one sales man to another and then to management (closer). ended up getting what we think is a good deal. sales people (both ) weregood and helpfull until it came time for the close. HELLO management team.
benk1727
Aug 19, 2016
I really enjoy the car and i am very pleased with the way i was treated by the sales staff. I would highly recomend you and your staff. Thank You
happyhyundaiowner
Aug 19, 2016
My wife and I wanted to purchase a new car and we passed 4 other Hyundai dealers in Las Vegas just to get to Henderson Hyundai. They will do ANYTHING to make you happy. The quality of Hyundai's cannot be beat. My wife, son and I all drive Hyundai's and because of the way they treated my son and the issue he had with his car a few years ago, we will never go to another dealer but Henderson Hyundai. You are wasting your time going to those high pressure dealerships.
akerira
Aug 18, 2016
The mistreatment and continuous lies and amount of stress this dealership has caused me and my family, especially my 7 month pregnant girlfriend, is outrageous. Further action is already in the works with our lawyer against this dealership and Hyundai company.
andrewbretches
Aug 18, 2016
Our salesman discussed all of our options, and was then able to get us a great deal on a zero down lease on our 2017 Elantra!
broncofannot
Aug 18, 2016
Best car buying experience I've ever had! Chris and Omar are awesome! I will be recommending friends! Thanks Chris and Henderson Hyundai for the great experience!
malabananjhovel
Aug 18, 2016
Eddie was great, patient and very professional, He really helped us a lot and he gave us the information that we asked for. I'm very satisfied with my car. And will definitely recommend him with some friends and relatives.
scarecrow-in-oz
Aug 18, 2016
I was extremely impressed with my whole car buying experience. Anthony was very friendly and helpful. I never felt pressured about buying my car. I am very happy with my car and the whole experience. I would definitely go back.
sherry.quinney
Aug 18, 2016
I'm not tolerant of pushy salesman. Davion Ealy made my experience much better than expected. He was patient and professional and I felt like he was looking out for me and not just his pockets. I would recommend him in a heartbeat to my family and friends.
smljgiordano
Aug 18, 2016
Excellent service from JC and Vito. Extended period of time to purchase a vehicle but services was excellent. Thank you. The requirement for 25 words or more is ridiculous.
memate4life
Aug 14, 2016
I had a great experience at Henderson Hyundai. Everyone was very nice and Matthew Ortega was a great salesman. He listened to my needs and provided me with different options of the vehicle that I was interested in. I didn't spend my entire day at the dealership.
Blanca Sanchez
Aug 12, 2016
They were nice and we got a car So that good and they were funny , they were friendless and we made a deal with Daniel Ramirez with enchiladas
donnelly.joshua94
Aug 12, 2016
great experience at this store, friendly staff really worked to make me happy with my new vehicle purchase. i recommend this dealer. and robert was a fantastic help to me
barry.m.robinson74
Aug 11, 2016
Best car shopping experience I've ever had. No pressure or upsale and was in and out in less than two hours. Definitely recommend and will return in the future.
donald roberts
Aug 11, 2016
My dealings with Henderson Hyundai were straight forward. I did not experience any high pressure sales b.s. and there was no last minute surprises. Pleasant buying experience.
fandriola
Aug 11, 2016
Ali made it a no nonsense deal...just the way we like it.Got a great trade in and now have a great car.Buck was my husbands patient and he said it was a great place e and he was right.There should be more salesmen like Ali. .. you'd sell a lot of cars!!? Thanks
hedamogh
Aug 11, 2016
The dealership was very professional and cordial. They explained about the Velostar. We took a test drive and liked it. We liked all the electronic features. That's why we bought it.
jenncinnante
Aug 11, 2016
If you are looking to purchase a Hyundai I strongly suggest you see Seth at Henderson Hyundai. I have purchased many vehicles in my day and I have to say Seth was one of the best sales people I've ever dealt with. He was pleasant and thorough. He explained all the features of the vehicle and called several times to check on how I'm enjoying my new Tucson.
jonitally
Aug 11, 2016
The folks at Henderson Hyundai made me a loyal customer....and that is no easy task. I do not like shopping for cars but I love owning new cars. I started my search on the internet. I knew what I was looking for and had a budget. I knew at some point I would need to go to the dealership and face the "onslaught" of sales people trying to sell me a car. I narrowed my search down to 2 cars and made the trip to the dealership. Before I could get to the door, a nicely dressed sales person opened the door and welcomed me in to the dealership. I appreciated that since it was 115 degrees that day. I no more than got inside the door and I was offered water. I said yes please and ask for the online person that I had been working with. I didn't get a frown or disappointed look from the sales person, he smiled and said, right this way. I was offered a chair and within a few minutes, I was introduced to Josh Rosa. Josh was very pleasant and already knew that I was looking to see 2 cars. Josh welcomed me and then went to get the 2 cars I had ask about. Josh patiently answered all of my questions while I took a test drive. My time was very limited so I told Josh I would think about it. Josh followed up with me and I made another trip to the dealership. At no point did I get pressed to buy a car. I think Josh figured out early that I was a serious buyer and that I would buy a car. Along the way there was some confusion about financing....keep in mind this is the point would you would have lost me as a customer. I had planned to use my credit union but somehow didn't get the right paperwork for the credit union. I received a call from Justin Engel. Justin could tell that I was frustrated and ask if there was a particular reason I was using my credit union. I told him that I didn't want to go thru the hassle of getting approved thru the dealership. Justin said there would be no hassle and ask if he could get me a better rate, would I consider financing thru Hyundai. I responded yes but was still a bit worried. Justin called me back as promised in 20 minutes and told me I was approved and the paperwork along with my new car would be ready to go when I arrived. I came back to the dealership, signed papers and left a very happy and loyal customer, driving my new car. Thank you Josh and Justin....you can be assured that I will tell everyone I met about my awesome experience.
lindallp605
Aug 11, 2016
We didn't know which vehicle we would be more interested in, but knew we wanted good gas mileage, comfort and affordability. Our salesman steered us to the Sonata Sport based on our desires, and once we did the test drive, we knew we found the right car! The Sport handles beautifully, is very comfortable on long trips, and the mileage actually exceeded the expectation at times. We're looking forward to many miles and many years with our Sonata!
Marboldzn1
Aug 11, 2016
Everything handled very professional. Very satisfied with sales person. Had previously selected car on Internet and it was there. Purchased that car. Hyndai Elantra GT 2014
Newcarfor3
Aug 11, 2016
I got a good deal with Daniel and Alex without pressure! Thanks guys!!! I had a bad experience on hyundai ABC,after 3hours the guy sad i cant do the deal and he was so mean! Can you imagine 3 hours with a daugther 5years old and after that he changed the numbers???After that i went to Henderson and the experience was very good!
pbyer0
Aug 11, 2016
This is my 3rd car and I would never buy anywhere else because my experince was all that I thought it would be..I would keep coming back for as long as they would let me.
roeb3210
Aug 11, 2016
Top rated and no pressure to purchase a product. Understanding what we were looking for and wanted. Sales person Bruce was very knowledgeable about the product he was selling.
NanC3206
Aug 10, 2016
Had several questions about some of the whistles and bells on my santa fe. Ask several sales people where to go and they all said ask Bruce. He was busy with a customer but did say he would be with me as soon as possible. Took him about 30 minutes to get to me because he was busy selling a car. he answered all my questions and got me signed in to blue tooth. He was very helpful and professional. Seems like some of the others should have been able to answer those questions. Had Bruce not been there I would have made a trip for nothing..Thank you Bruce Boisvert
cynthia.ashley66
Aug 9, 2016
Ali did an awesome job ascertaining my needs and he successfully helped me find the perfect vehicle in a very short amount of time. He was very friendly, professional and never pushy. I will definitely recommend him again & again. Great guy!!!!
esqo27
Aug 9, 2016
Ali and Eugene were terrific. Eugene was kind, patient, with no pressure and was very easy going. Would definitely purchase a vehicle again from him without hesitation.
aguilar_ernie17
Aug 8, 2016
Excellent excellent the staff was great and very friendly don't have anything else to say they were great people and I enjoyed every one of them
Kaylamelton24
Aug 7, 2016
I had an amazing experience here at hyundai!! And Chris was absolutely incredible in helping me out on finding what I wanted!! I will for sure be back to purchase again in the future!
floresjoyquin
Aug 6, 2016
the dealership was ok great customer service and friendly at all times. I got a great deal and the sales people took their time to explain all the details and the gadgets about the car.
Happy guy
Aug 6, 2016
Great service, JC and Vito provided excellent service and professionalism. They explained the how the vehicle works and had great prices. I will definetly go back for another. Thank you!
hsiushanyosai
Aug 6, 2016
Mr. Cook was very professional, and helpful. He made our car buying experience very enjoyable. I strongly recommend this car dealership to anyone, especially Mr.Cook.
oscarrodas78
Aug 5, 2016
buen servicio, calidad en elproducto, definitivamente, los recomendare a mis amigos y familia, estoy satisfecho con el vehiculo, ademas el servicio es faulosos, la ayuda que recibi fue esplendida, gracias
tmack1082
Aug 4, 2016
My wife, Sonya and I have purchased several vehicles over the years and have never had an experience that even comes close in comparison to this one. Everyone was friendly, professional, and avoided the back and forth negotiations.
barbboon3484
Aug 4, 2016
All my questions were answered . upon arriving I was greeted and asked if I could be helped. Was showed to a seat asked if I needed anything to drink or help with anything else
caballero.doreen
Aug 4, 2016
Awesome experience, They gave me the car I was looking for and I love the new look of the Accent. Full tank of gas was nice and a car wash,
Leonor Martinez
Aug 4, 2016
Anthony DiPietro was our sales rep. He was knowledgable about the vehicle and was able to answer any question thrown at him. He made my buying experience easier that I thought it would be. I would recommend Henderson Hyundai to friends because of it.L Martinez new owner of an Elantra GT
mikedalaimo
Aug 4, 2016
Ali was extremely professional, efficient, and met every expectation. He did a great job of understanding our needs and meeting them in a timely manner. John did a great job with all of our paperwork, and everything has gone exactly as stated. I will definitely be back in the future for my next purchase.
El2011
Aug 3, 2016
I was welcome by Ali he is extremely friendly ,He was listening on what I was asking and got the automobile really fast so am able to try the car which I like it and had the pacience to wait till my sister came I will recommend this drake to my friends and family
hgarza71
Aug 3, 2016
Sales person seemed inexperienced with dealing with customers and negotiating prices. However he was knowledgeable about the cars. There was a lot of waiting around for him to get clarification on pricing. Though we bought 2 cars I felt they did not appreciate our business.
miranda2216
Aug 3, 2016
I came into the dealership feeling defeated from others. Them Robert helped my get into a reliable and perfect car. He listened to everything I wanted and made sure I was out of my piece of crap car.
going2az
Aug 2, 2016
Anthony when to bat for us in buying our new Tucson, could not of had a better sales person. We were tough on him we knew the deal we wanted, he stay with us all the way. We received the deal we wanted.
Debbie Cloutier
Jul 31, 2016
I had a great experience purchasing my new Tucson. Seth our sales contact was great and very detailed. I would recommend to buy your next Hyundai from Henderson Hyundai.
breanna_diane22
Jul 30, 2016
Seth was great. I love my car. It was a very straight forward deal, minimal back and forth because we started with a fair price. They matched Carmax for my trade in. I left very satisfied.
harveyandzara2005
Jul 30, 2016
My 2014 sinata had a flat tire and we came in for a new tire and leased a new 2016 Tucson . We saw the car and the lease was almost up.
lisamarie71
Jul 30, 2016
Noli Hall was very patient and polite. He listened to my questions and was not overly aggressive, which I appreciate. Purchasing a new car can be intimidating at times but he made the experience a pleasant one and I feel he gave me a fair deal. I was only intending to browse but because of his excellent customer service, He kept his promises and stuck to the quote he gave me. I wound up buying a 2016 Sonata which I love!
lucycm123
Jul 30, 2016
I was very well satisfied with the professional way Henderson Hyundai worked with me. I have had service there in the past and have always been well satisfied.
william christopher
Jul 30, 2016
What a great dealership to work with. Very professional and relaxed environment. I never once felt pressure to make a deal. I have bought many cars in the passed from other dealers but this is by far the best experience I have encountered.Anthony was our salesman and immediately we felt comfortable. He was very knowledgeable young man during the sales process. Anthony sold my daughter a Sonata SE and she could not be happier.Thank you Anthony for making my daughters first new car buying experience a memorable one.
tpeck13
Jul 29, 2016
Overall very satisfied!! This dealership will be recommended to friends, family, and co- workers. Also, very clean and nice facility. Keep up the good work.
at42nv
Jul 29, 2016
I was treated with respect and the salesmen were courteous, polite and knowledgeable. They were on top of the needs I requested and were able to negotiate with the managers and finance to get me the price I was looking for.
Blackangel702
Jul 29, 2016
Good customer service, very informative and we're not pushy on making pay more on my monthly payment than what I could afford. I will be returning for another vehicle.
gailhurdt
Jul 29, 2016
A very pleasant experience. Went online to look at the lot inventory. Received a call back immediately. Dave was very receptive to our needs. This is the 7th Elantra we have leased, 5 of them from Henderson Hyundai. We arrived at the dealership within an hour and were greeted by Bruce who treated us very well.
ar_berry86
Jul 28, 2016
We're pleased with the 2016 Veloster Turbo. J.C. greeted us promptly and professionally. He treated us courteously and with respect and took care of us until we left the dealership. The purchasing process went smoothly and we left the dealership with a sense that their service is available to us, even after signing the paperwork; what a comfort. Way-To-Go team at Henderson Hyundai! "GONG"!
cfv1933
Jul 28, 2016
First, You got our last name spelled wrong , It is spelled Verre NOT Verra Second, I was pressured into buying a 10year EXTRA warranty I DID NOT WANT by your Finance Manager. Third, The whole xxxx process of buying a car is to LONG and this BS between a salesman and a " MANAGER" is just a lot of nonsense and a waste of time. Fourth there is just to xxxx much hassle over pricing. The entire process is anything but enjoyable. Unless you are a complete idiot NO ONE likes Car Dealerships, NEW or Used, they continue to rate as low life forms and I will not ever repeat buying another car , nor will I recommend anymore people this dealership. Charles F. Verre
debunnie
Jul 28, 2016
This is my second purchase/lease with Henderson Hyundai. I have all of my service done there and will continue to do so. When my new vehicle lease is up I will back again. EVERYONE is very friendly, professional and courteous each time I am there. I will continue to do business there and will recommend to my friends.
edmoedr2005
Jul 28, 2016
I like the way Anthony works with us with the purchase of the accent car, for him to be a young salesman, I'm very impress about the service he provides to us.
electricjazz01
Jul 28, 2016
I had another great experience when I bought my 2016 Azera. Noli was again my salesman as he was in 2014 when I bought a 2014 Sonata. He was patient with me and worked with me to get me a monthly payment that worked within my budget. I highly recommend!
free2bstef
Jul 28, 2016
We had a great experience at your dealership. Our sales rep Ali was very eager to earn our business and took great care of us from start to finish. We are very happy with our new car!
eriktattoos
Jul 26, 2016
the my dealer was very patient and polite. He really took the time to figure out a deal that I would be happy with. The rest of the staff stayed late until the deal was closed which I very much appreciated.
Rukshi16
Jul 26, 2016
I am happy I choose Hyundai. And very thankful that Josh Was able to help me test drive a few models before settling on my Choise . And the transaction was completed smoothly .
Natalie Blas
Jul 24, 2016
was at local business. notice tire was going flat from a nail in tire called Henderson Hyundai for assistance transferred me to roadside assistance. Roadside assistance required $ 59 before they would would assist me even though my car was only 4 months old paid the $59 dollars to 777 Towing comp. A man showed up did not give me his name was talking on cell phone in a different language the whole time while changing tire did not acknowledge me at all . Drove to dealership was assisted by a service writer and then assisted by Noli Whom i bought my new car from . Noli helped me to get my money back and helped me have a better day from my horrible experience.Noil is great and Henderson Hyundai has the best customer service and everyone is great highly recommend Thank you all. Natalie Blas.
ms100790
Jul 23, 2016
I was greeted upon arriving the parking lot. The sales person was friendly and helpful. The service is very timely. I did not have to wait a long time to get my purchase.
mstoni63
Jul 23, 2016
Anthony was a great salesman and very professional. I was there to buy my daughter her Volkswagen Beetle. The service was great. Anthony made sure that we were satisfied and happy with the price with no pressure.Max made sure that the financing was satisfaction to my budget.
PAUL0
Jul 23, 2016
This is our 9th Hyundai. The last 5 at Henderson Hyundai. Superior is too gentle a word to describe our feelings of this dealership. Ali, Max and Amanda always go the extra mile!
stacy.melgoza
Jul 23, 2016
Great service. Welcoming and friendly. He helped us and got us what we wanted. Very helpfull and got us a great deal. Checked up onn us maked sure we were comfortable and well taken care of. Awesome employee
travelingm41
Jul 23, 2016
I enjoyed working with the sales people. I asked for "an out the door" price and was quoted one. This was a good experience for a process that I typically do not enjoy at all.
55.mm.2117
Jul 23, 2016
I'm very happy that Anthony was my salesman he is/was very professional, kind and friendly. Very informative and made my buying experience very easy
ally21js
Jul 23, 2016
The staff was very professional. My questions were answered. I got what I wanted and was not pressured into anything I did not want. I am satisfied with my new car and would recommend the dealership to others.
dhiatt21
Jul 23, 2016
Very professional. This was the first and only dealership I had to visit to come to a decision. Davion was excellent. I've already sent a referral and will continue to send more.
michellehand23
Jul 23, 2016
Joshe made sure I ate because I am pregnant. He made the experience very enjoyable and I would recommend him to everyone. I would purchase from him again.
bellstar1957
Jul 22, 2016
Bruce was the best salesman I was not pressured I told him what I wanted and he took care of it I was very happy with Bruce I would buy a car from him again.
costellomariah
Jul 22, 2016
I have always wanted a Hyundai Elantra so I went to the Hyundai dealership in hopes of leaving with a used one. The salesmen there were so helpful and allowed me to leave with a brand new Elantra with all of the updated tech features while staying in my budget. Very helpful and I am so happy with my purchase.
oggaar
Jul 22, 2016
We were very well received and treated in a most professional manner by the sales staff. We will diffenately refer any person who asks about our Hyundai to the Henderson Dealership. This is our 7th Hyundai!
lilynubalde
Jul 21, 2016
Like what I said last page Eugen Jordache his a good salesman, not pushy, with good attitude and very helpful. Good Job Eugen! keep it up....I definitely recommend you!
dpr4406
Jul 20, 2016
Seth Servin was my salesman. He did a great job answering all my questions. I never felt pressured with him. I'll recommend him to friends and family.
plcmeu23
Jul 20, 2016
Great experience, will definitely recommend! Staff was friendly and professional and worked with me to find the perfect vehicle to fit my needs. Got me a very good deal on my trade in as well.
BarbVP
Jul 19, 2016
I had the best car buying experience of my life in 2014 at Henderson Hyundai because of the salesmanNoli. He is so kind and caring it was very relaxed miking this big decision thank you so much Noli!!I also think Tony in the service is the best again so very kind and caring thank you Tony! I would recommend this dealership to all of my family and friends without a doubt!Thank YouBarbara Ver Planck
arinwells
Jul 16, 2016
Great customer service. The team at henderson Hyundai did everything they could to make sure i got the car that i wanted. They were very friendly and made sure that all of my needs were met. Will definitely return to them in the future.
arlenej562
Jul 16, 2016
I went to See the value of my trade in and was approved for a brand new car !! Great staff process was fast and easy and very helpful , I would definitely recommend this dealership to friends and family,
bevgibbons1
Jul 16, 2016
Overall it was good the salesman was very friendly and cooperative with all we asked. I also feel the hitting the dong is the worst thing there. If you don't have a headache when you get there you sure have one when you leave.
esachucha13
Jul 16, 2016
great customer service just took too long to process everything but by the end of the day i left satisfied. Car was cleaned and returned with full tank of gas.
g1carbonell
Jul 16, 2016
I am very happy with the car Anthony showed me he was very helpful and professional as well as informative I will be back to buy another car from him
jasmin.marie0025
Jul 16, 2016
OMG!!! I love the customer service I received from the workers I worked with! They were very friendly, knowledgeable, prompt, thorough, and helpful!!! I left the dealership with a nice, red Hyundai Accent at the end of the day. I have already started raving about this place to my friends. Whoo!!! Keep up the great work!!! I can't thank y'all enough!!!
pguyette
Jul 16, 2016
He did a great job of giving me what I asked for. I came in with a game plan and he allowed me to stick to it
bwest13
Jul 14, 2016
Thanks to everyone we worked with at Henderson Hyundai on the purchase of our 2016 Sonata. We will definitely recommend Leo (already did this morning) to anyone looking to purchase. And, we love the new car! Thanks to Max for finding a way to save us money. You went above and beyond!
cindysonata
Jul 11, 2016
We now have two Tuscons in our family. Noli took great care of us each time. We appreciate his helpfulness. We owned a Sonata befor purchasing a Tuscon last year and knew when it was time to replace our other vehicle it would be with Noli. Thank you.
jmackesy
Jul 11, 2016
Our second visit to the dealership was not professionally handled. We were informed that the vehicle needed a Service Maintenance Check, so we took it in. My husband and I were told that we did not need an appointment. Daniel Ramirez told us that it would be 30 minutes; it took 2 hours. We paged him 3 times; he was in the showroom with us. He never responded to the pages and snuck out of the showroom to avoid us. I believe the whole incident was handles unprofessionally.
dsuds1
Jul 9, 2016
This is the third vehicle we've purchased at Henderson Hyundai. We're always treated well here. Our salesperson was very attentive to our wants and needs, and worked with us to come up with a great deal on the perfect vehicle for us. Thank you for a great buying experience!
surmick
Jul 9, 2016
Walked in was meet by a salesman Johnny Cook told him what we were looking for a SUV and started to work on a price !
tdougherty0
Jul 9, 2016
Noli was excellent. He met our needs by getting us a car that was right for us. The dealership was terrific. Everyone there was very friendly.
tracydrabbatgmail.com
Jul 8, 2016
I'm a repeat customer the first purchase the salesman was honest my second purchase the salesman was dishonest my third purchase the salesman Noli and Vitto restored my hope in Henderson Hyundai they're honest and true thanks guys
Rukshi16
Jul 7, 2016
I am just glad I chose Henderson Hyundai, I have been to a few dealerships before, but I always felt rushed, but Hyundai from the sales person Josh Rosa to the managers they all took time in explaining things to me from A-Z .I think I made a good decision with my purchase and the experience I had at Henderson Hyundai is awesome .
siobhainroyce
Jul 7, 2016
Everyone was very helpful and friendly. Very satisfied with our car buy experience. We did not feel hassled and we are very happy with our car.
tk09262005
Jul 7, 2016
Had a good experience buying the car's been a little bit too much time at the dealership then I want to have all in all I think it's a good experience probably will buy another car there .
tyler.mitchum
Jul 7, 2016
I was very satisfied with my experience at Hyundai. I felt my questions were completely answered by a informative salesman. I look forward to working more with Hyundai.
conique16
Jul 7, 2016
I think that they did an amazing job getting us two cars I did not think that would ever happen I am happy and I am very satisfied.
dennis.virtuoso
Jul 6, 2016
My sales person was Seth Servin. He was very accumulating. He answered all out questions and gave us a good deal. I would come back.
giant3330
Jul 6, 2016
this the second car i got from your dealership .I recomend this dealership to my friend and family Salesman Anthony is very a good sales man.
tobie340
Jul 6, 2016
Everyone was professional and showed lindness and was attentive to all my questions/concerns. Christopher Stanley was the most amazing salesperson, I would highly recommend him to anyone I know!
clmattern
Jul 5, 2016
Very friendly and answered questions. I will do business there again. Josh Rosa was very helpful. He followed up with a phone call to ask if everything was going ok and if I had any questions.
leeptafoya
Jul 5, 2016
Our sale man (Ali) was very friendly and professional. He is deserving special recognition. He made the purchase of our 2017 Hyundai Santa Fe Sport very timely and satisfying.
My 2007 Hyundai
Jul 2, 2016
Thanks to Service Advisor Felix Dominquez my 2015 Hyundai that I had brought in because I had some problems with loud noises under the undercarriage. The assigned maintence and himsef provided tremendous service and in no time at all I was on my way home.
Tuckers10
Jul 2, 2016
They made you feel like family !! Great service !! Was fast !! They made the process easy !! Would recommend them to any person buying w Hyundai ..
rbelden50
Jul 1, 2016
Friendly, helpful staff. Will recommend this dealership to my friends and others! Will take advantage of free car washes every now and then since I live close by!
rydersavell
Jul 1, 2016
I bought my car and was happy with the experience. The people worked with were professional and worked with me to get to my desired price.
brina4201
Jun 30, 2016
I had a horrible experience at Nissan and was so stressed about finding a new csr buy the guys at Hyundai really made me feel blessed and happy for them to be helping me out with finding a car that fits my needs
kareninsv
Jun 30, 2016
Very happy with the staff at this dealership. No pressure at all. Friendly and very informative with all the questions we had. I am retired and had many people recommend this dealership and now, I will, as well.
cheers4sarkin
Jun 29, 2016
Thanks to Seth Servin and Charles Levy, we are now enjoying our 2017 Santa Fe Sport! Their professionalism and guidance helped us select the perfect new car.
Leelee628
Jun 29, 2016
My salesman Chris was awesome he had a very friendly personality and also followed me to drop off my other car it was a great experience my patience was good.
riqorivas2
Jun 27, 2016
From the second I walked in I was greeted, offered a refreshment and Enrique wasted no time finding the car I wanted, and we were on a test drive in no time. Very satisfied customer.
riveracesar1720
Jun 27, 2016
Awesome, I love it ! Great job!! Staff made me feel welcome ! Help me chose the right car for myself . I want to day that they did a great job
lonl123
Jun 26, 2016
Overall, my experience was excellent. As stated earlier this is the first time I have purchased a car where I didn't feel angry or taken advantaged of at the end of it. As I drive cars until they are totally worn out (10+ years normally) I don't shop for cars very often and before this experience dreaded going to the dealership. But after this experience, I hope that any future car purchases will go as smooth and hassle free as this one did.
bocho1978
Jun 25, 2016
It's good to get this attention for the future purchasing plan. Thank you for the good experience and hopefully you will continue the good service I got right now for the future.
cammi_gillett
Jun 25, 2016
Staff was extreamly friendly, and not over baring, I went and looked, but left not sure I wanted he vehicle, they didn't pressure me to stay, contacted me a few days later and I came back to buy!
girlluvsvegas
Jun 25, 2016
When I arrived at the dealership, my daughter and I were greeted by Bruce. He asked what kind of car that we were looking for, which he then led us to the cars. We were able to find a car in the price range that was suitable. He took my daughter on a test drive and then we proceeded inside to see if we could work out a deal. Bruce came through and was able to deliver us the payments that we were affordable. While in financing Bruce set up the first service appointment and had the car washed and filled with gas. He reviewed all the features with my daughter and paired her phone to the blue tooth. Thank you for being so helpful.
jmcneal32
Jun 25, 2016
I was going to go threw a different company to buy my car but the quality and friendliness that Eugen showed me made me feel comfortable and appreciated so I made my choice knowing I had best team behind my decision.
k1ones
Jun 25, 2016
My wife is VERY tuff to deal with when buying a car. Ali met ALL her objections and to my surprise she drove home in a beautiful new car. As far as we are concerned Ali is the only car salesperson to ask for. His follow through is impeccable and we Know if there is an issues he'll be there for us.
kathy.skiles
Jun 25, 2016
Leo and Omar was very helpful he made sure everything went smoothly . We would be glad to recommend Henderson Hyundai . Everyone we came in contact with was very helpful.
Marcie
Jun 24, 2016
Relaxed environment where I was given space to look around and see my options. Salesman Bruce helped me figure out what would work best for my family with the best "bang for my buck." I traded in my 2008 SUV for a 2016 Tucson and love it! Charles the GM and John the used car manager worked with me too and made making a decision so easy. John in finance helped sealed the deal. There are some great people working at Henderson Hyundai. My family will definitely be returning customers.
steph_9216
Jun 24, 2016
Eugene was very helpful when I went to buy my new 2016 Tucson. He got me in and out as soon as possible so I could drive my new baby. So thank you Eugene .
pidget2000
Jun 23, 2016
Great experience working with Ali, Max and Omar! They answered all of our questions competently and were very friendly and helpful! We would deal with them again in the future!
utahtroup
Jun 23, 2016
This dealer did not honor a price guarantee that I had from my insurance company nor did they give me a loyal customer rebate. Did not like being harassed about buying an extended warranty.
duanishac
Jun 23, 2016
Amazing staff they help me get into the vehicle that I want to fit my needs And ensure that my payments are in the price range that I wanted I'm very thankful
gcw123
Jun 23, 2016
I couldn't be more impressed with the attention I received from the staff. Buying a car can be a big hastle. Not at Henderson Hyundai. No pressure, no bullsh........ just the real facts. Thanks Ali Hashimi...... I really like the new Santa Fe. Great ride!!!!!!! Gary C Watson
joebecky
Jun 22, 2016
Noli, Seth and Max were easy to work with and made the experience enjoyable. Great experience!! This is the second new car we purchased there and both times we were treated very well.
Jenmeeks
Jun 20, 2016
Great customer service from Seth and the finance manager Max as well as service advisor Felix such wonderful and helpful people always willing to go the extra mile. I will most definitely refer my family and friends here as well.
jroot88888
Jun 19, 2016
We really liked our experience at this dealership. Eddie was very knowledgeable about the vehicle and wasn't overly aggressive which can be a negative. I never looked at a Hyundai before but based on this experience I think I'd come back again. Thanks Eddie.
riveraadriana445
Jun 18, 2016
My experience with Hyundai was amazing and am beyond satisfied with my new car!!!! Thank you so much leo. You really took the time to show us more than one car. Thanks for letting us test drive more than one car. I was amazed with the last car thatbwe chose. Everything about the car I am in love with. Keep up the good work!!!!
mnelsonlv
Jun 17, 2016
Great experience. Sales person and staff were very professional and made me feel as if I was a part of the Hyundai family. After all this was my fourth Hyundai.
eniahl7
Jun 17, 2016
Thank you to the great team at Henderson Hyundai for helping us get a fantastic 2017 Santa Fe. From Dave's quick response and first email, Eddie's excellent product knowledge and straightforward style, John's helpfulness in finance and the friendliness of the service department; the experience was memorable for all the right reasons. Thanks again and know that we will be back and recommend you to our friends and family. Regards, The Jones family
melaracarlos10
Jun 14, 2016
They went above and beyond for me! They assisted in financing my vehicle and were very professional. I will defintely be back next month for another vehicle for my wife.
mverga25
Jun 13, 2016
Excellent customer service !! Meet all our needs ! Carlos was excellent ! This is our new dealership !! Didn't feel pressured at all & meet our needs after the deal was done too ! Thank you !!!
phyllisklavano
Jun 12, 2016
As I stated already I have been a very pleased customer each and every visit and purchase. And a big thank you to Robert for all he did to make my purchase quick and easy.
kj_brockett
Jun 11, 2016
Leonel took the best care of us and was very thorough! He did a SUPERB job!!! He helped us find the right car and got us in and out as quickly as possible! We did not sit there for as long as we thought we would be! And John T is a fantastic finance manager! Very thorough! Thank you gentleman for your help! We appreciate people like you!
bdes910
Jun 10, 2016
Anthony DiPietro was great to work with. He made it easy to buy. Had gone to Ford also , and was not a good experience and had to make a complaint . So much more professional at Henderson Hyundai.
cecilias.soto
Jun 10, 2016
Very happy with the staff at this dealership. No pressure at all. Friendly and very informative with all the questions we had. I work at a bar as a bartender and had many customer recommend this dealership. And now I will as well.
cswain99
Jun 10, 2016
Haroon was great! He greeted my wife and I as soon as we walked up and opened up the door as well, I had no idea that he would be our salesperson and was grateful that he was. We couldn't have gotten a better Sales Rep. His follow up is beyond excellent and I will gladly refer others to Haroon and this dealership as a whole.
islandbaby2000
Jun 10, 2016
Parents surprised me with a brand new SUV. My granddaughter and I thought we were just going out for a drive with them. Low and behold, they wanted us to meet Bruce so he could go over the features of the car.
mcwulf
Jun 10, 2016
Loved my Sante Fe and even though I bought it used, it served me well for 10 years. Hoping my new Tucson does as well or better! So far I love it!
mrpshirt1
Jun 10, 2016
I just want to say, I have now bought 4 cars from Henderson Hyundai Superstore! Why? It's simple. They make it a pleasure to come in and do what most people a chore they really don't want to get into. Me? I'd go back in a heart beat because of the way I am treated there. The people I deal with are MAGNICICANT and extremely professional. That's why it's my choice. P.S., it might have a little bit to do with the cars too. They are the best on the road today! Regards, Arthur Sutherland
revcyndi.delong
Jun 10, 2016
Not intending to purchase a new vehicle immediately, but promotions for Memorial Day were very enticing. Dealership was a busy place, but everyone was attentive, courteous, and pleasant. Returning customer, I always ask for Noli for outstanding sales support and John does an excellent job explaining the financial paperwork.
Vicki55
Jun 10, 2016
Very professional and not Aggressive which is what we like We would return to This dealership in the future and recommend this dealership to our friends
oldrooster
Jun 9, 2016
Eugen Jordache deserves a 10 rating. Full filled every need we had cordially without hesitation. He most certainly should be added to the employee list.
pearl.bristol46
Jun 9, 2016
Our salesman was Anthony DiPietro. We loved our experience. Anthony was very professional, friendly and knowledgable. He made our lease-purchase run so smoothly. We'd selected the vehicle we wanted and Anthony made it so easy. No pressure, which we loved. We have purchased 2 times before at this dealership. This is our 3rd and we will continue to return to this dealership. Anthony made us feel more like family!
bobandsandy1
Jun 9, 2016
Was impressed with all staff upon entering and leaving dealership, Robert did a great job and did not apply any pressure to sell us a car.
Brian Scholl
Jun 9, 2016
On June 7-I purchased a Baby Blue Hyundai Elantra at Henderson Hyundai I just wanted the dealership to know how happy we are happy with the purchase because of the finance dept the transition and the helpful service made are very smooth. Especially Mr Vito Russo as far as my fiancee and I are concerned we give this dealership big tens and we are very greatful and your dealership should be proud you have them there.
Diamond2013
Jun 9, 2016
They went above and beyond with trading in my car. They were also respectful. All my questions were answered. Davion made sure i drove off the lot happy!
happycamper
Jun 9, 2016
We had a great experience with you all while purchasing our new vehicle!Definitely will see you again for our next vehicle. Thank you for a professional job!
ksraine
Jun 9, 2016
Great experience. Thanks Leo. Car is just what we wanted, This is our second Elantra, our first was a 2012. We really liked it and that is why we went back to another Elantra. We tried the 2016 Tuson, but really did not like it as well as the Elantra. The Tuson ride was not as nice and we did not care for the 7 speed transmission.
briannaclark1800
Jun 8, 2016
I had a good experience at Henderson Hyundai. My car is what I wanted and the salesperson treated me very well. I will recommend this place to my family and friends.
shiprecord1
Jun 7, 2016
We returned to Henderson Hyundai due to the excellent experience we have experienced over the last two years with our purchase of an Azera in 2014. This time we traded for a Genesis.
Alejandro24
Jun 5, 2016
I was at the dealership for over 4 hours deciding if I wanted a new car and he stuck by me the whole time helping me chose, he had great customer service and was friendly and professional. If it wasn't for Bruce I never would have purchased my 2016 sonata, thanks again Bruce
gags64
Jun 5, 2016
We purchased a car from them a few years back and were impressed with how Ali worked with us to get the deal we could afford, I would recommend this dealership to anyone looking for help buying a new car.
Dmac702
Jun 4, 2016
I've been to many dealerships that just want to sell you a car, but the people at Henderson Hyundai, are an exception to that rule! Mr. Noli Hall, helped me get into a brand new car with my trade-in and little down! I will tell all my friends about their service.
jthiele
Jun 4, 2016
I had a great purchase experience. It was my second time buying a vehicle here. I didn't feel like I was being "sold" a vehicle but rather they were finding something to fit my needs and budget.
arra_moon
Jun 2, 2016
I have to admit i waa very happy with my purchase. Haroom, Max and John made me really comfortable, i felt no pressure in making my decision. Special thanks for my sunroof, i LOVE it, so big thanks to Amber and Bennie in Service dept as well!!!
happyfeet101101
Jun 2, 2016
Anthony dipietro was very heart warming welcomed us like we were family thru the whole experience Anthony was so professional and friendly I used his name to refer friends and family he called us a few days later to see how we were loving our new car .... This was our first car that we have purchased and we will never ever forget our amazing experience thank you the keeler family..
nfisher0
Jun 2, 2016
All the people we dealt with during our shopping experience were very helpful. They made the extra effort to make sure that we were satisfied and had a pleasant experience with Henderson Hyundai. I just can't seem to say enough about our salesmen, Bruce. He really went the extra mile and would not mind working with him again or recommending him to another buyer.
r.salisbury91
May 30, 2016
I went into the dealership wanted to see if I qualify for a used car. Bruce got us into a new car but because of how excited I was with getting into a new car I feel I was taken advantage of with the car price. my monthly payments are 450.00 a month and I put down 2200.00 dollars for a 18000.00 dollar car. next time I will be smarter and negotiate a better price. I think I was just eager to get into a better car. i went to Honda and got a pilot which is 32000.00 and my payments were only 550.00 a month. all and all i had a good experience and like my car just don't think i received an amazing deal.
Tom66749
May 28, 2016
Noli Hall made the entire process of my new car purchase a breeze. He was knowledgeable, thorough and expedited the buying process. Would recommend him to the next prospective buyer of a Hyundai. John Tutino was very quick and thorough in complete g the financing process.
Happy customer
May 28, 2016
Have purchased 5 vehicles from this dealer over the past 15 years and every experience has been very good. Johnny Cook was very knowledgeable and professional. He was not listed on the sales staff list so I will rate him here as a 5 in all categories listed.
vickif624
May 27, 2016
I am satisfied with my purchase. I hope I was not taken advantage of in regards to price. I am a very trusting widow and was easily influenced.
pjg162
May 26, 2016
Our experience at the Hyundai dealership on Boulder highway was excellent from beginning to end. Our salesman and financial person were both very informative and helpful.
deathcheatr
May 26, 2016
My experience was made easy, especially with the Costco auto program. I wasn't negotiating prices. The price is set as final offer. The dealer made my payments low and manageable with a new car. Im very pleased with my car choice.
HoneyB
May 25, 2016
Very patient group of people. They help you get the best deals. I drove off with a new car the same day. I highly recommend this place. Great hospitality.
belair501
May 24, 2016
Straight forward guys and made it easy to trade in my car and get me the car I was looking for. They aren't pushy and they don't try to sell you something you're not looking for. They are very helpful and professional.
JKELEMEN322
May 24, 2016
Hyundai has come a long way to be right up front with new technology and safety features. Love the cars! Love the new style of cars!
marvalone
May 24, 2016
This was my second Elantra purchased from this dealership. Buying a car is never a fun experience, but my salesmen Bruce makes it as painless as possible. I have sent my friends to this dealership, which means I trust them.
VICTOR ETTRESS
May 24, 2016
Hello, I recently bought a vehicle from your dealership so I figured I'd write a review about my experience. I knew my credit was horrible so my expectations on walking out of here with a vehicle weren't to high. I just wanted to say that Davion really fought to get me into a vehicle. He was a cool dude and without his diligence I would've driven off in anything.
diana0963
May 23, 2016
I really love my Sante Fe. Feel safe and comfortable in my car. Plus I love the look of the car. I get a lot of positive comments on it.
Clean
May 22, 2016
We decided to visit the Hyundai dealership because friends of ours mentioned they had a good experience and that they received a good deal. We feel everything went well. My wife is now driving her new Santa Fe. We would recommend them.
kweingartner14
May 21, 2016
Awesome employees Everyone was very helpful and very friendly and informative I felt comfortable as soon as I got there because we were greeted well I will definitely be coming back and recommending to everyone I know
Steelfan43
May 20, 2016
Our experience purchasing this Hyundai Sonata at Henderson Hyundai had to be the best experience in purchasing a new car. The salesman (noli hall) was totally awesome and very knowledgeable about the car. Everything he said he did! He didn't pressure us , like other salesmen do. He was straight forward, no BS! He explained everything about the vehicle with us and had the car outside ready to go when we were done in financing. And went over the car with us explaining everything. JohnTutino was also great in financing. Going over everything with us and explaining everything also. I think this is our second time purchasing from Henderson Hyundai. I gave 5 stars on everything because like I said It was by far the best experience I've had in purchasing a car ever! The 4 star was for the price. I which it could've been lower, but I understand and am truly thankful for what the staff did for us at Henderson Hyundai. And I will tell my friends and family and definitely buy from there again.
mjones_ak
May 19, 2016
Both service and sales relationships wit this dealer are outstanding. Second vehicle we have purchased here and we do all of our servinig here. They do an excellent job of explaining all of the options for a purchase.
ebrtva
May 18, 2016
Friendly Staff. Noli Hall is a friendly, caring salesman. It shows that he enjoys his work. The dealership is clean, has a friendly environment, service people seem to know all there is to know about their job.
jackiepalmer099
May 17, 2016
This was the best experience ever in buying a car in our lifetime we had with Bruce and Omar. They were very very pleasant to deal with. Everyone should be as nice as they are.
kirkvandervort
May 17, 2016
Eddie V is an expert at Hyundai vehicles, we talked about what I was looking for and he showed me two vehicles, on was the sonata. Love it
hiller.ronnie
May 15, 2016
The dealership worked with us to get the color and style of vehicle from another dealership. Love the car so far, lots of pep and awesome gas mileage
Krystalpoop
May 14, 2016
Everyone was nice and helpful. It did take a long time but it was worth it. Seth was very helpful at explaining everything and getting the car to us.
avipillay83
May 13, 2016
The salesperson Leo Nunez did a wonderful job. Great customer service skills. Thanks to him we bought our new vehicle which we love. All the staff are friendly here and the finance guy explained to us everything that we needed. They work for the customers here.
1964carlie
May 12, 2016
My parents are older and very difficult to deal with but Leo made getting a car a lot easier that's all I have on this. Thank you.
alphatango61
May 12, 2016
Since today is my Birthday i'm in a generally cheery mood and I'll be able to provide you with 25 words. Almost there... We are enjoying the vehicle and were pleased with the encounter w/ HH.
fkl1000
May 12, 2016
This was my 3rd car that I have taken from Henderson Hyundai. The Salesman Eddie was excellent. Keep up the good work. Thank you for my new car
k1cop
May 12, 2016
My experience with the staff has been a positive one. As a salesperson, I found Noli very knowledgeable of the product and helpful in selecting my new car.
labellaregazze13
May 12, 2016
My car sales experience was great. Robert is an experienced car salesman. This will be my 5th Hyundai purchased. I have always gone to Henderson Hyundai for my cars.
lancefineline
May 12, 2016
I would definitely recommend Henderson Hyundia, this vehicle purchase,marks the 3rd Elantra I have purchased through your establishment and I'm always very pleased with the exsperince. I will be purchasing my next car from your dealership. Thank you Lance Koch
misseldine
May 12, 2016
Helped me out greatly, they worked with my budget to get me the car I could afford. I will recommend it to anyone who needs a car.
mkmorning
May 12, 2016
Wonderful experience with henderson hyundai - i am loving the santa Fe. Eddie was very attentative and helpful, as was john in explaining everything to me. Thanks!
splan
May 12, 2016
My whole purchasing experience was excellent. I left the dealership satisfied with my purchase and the way I was treated as a 3-time Hyundai car owner.
oceanvista777
May 10, 2016
My experience at Henderson Hyundai was a pleasant one. The staff was professional and courteous and I did not feel pressured at any point. Haroon, Ali, and Vito were very helpful and professional. I would recommend Henderson Hyundai to family and friends.
vegasdel
May 10, 2016
No one likes the car purchasing nightmare! Especially me... but, my experience at Henderson Hyundai was a pleasant one. I wasn't pressured into anything, and it was actually a fairly quick and painless experience. No body likes spending a whole day buying a car, but I was in and out in a matter of a couple hours. Overall, I was pleasantly surprised with the whole experience.
dickinovr
May 10, 2016
I have been buying cars since 1958 and have had some horrible buying experiences in the past. I have probably purchase 20 cars in my lifetime. This was by far the best buying experience ever. No sales pressure, no bate and switch antics, no low ball trade in quotes, no unfair new car price quotes. We were treated fairly and honestly by a caring professional sales person, general manager, and finance manager. Best car buying experience ever, I am still in shock, can not believe how well I was treated in an auto dealership.
brigittemajor
May 9, 2016
Exellent place to shop for a Exellent car! Exellent staff, could not be any better. Would recommend you to anybody that I know. Brigitte Major! And the coffee was exellent.
nickandamanda
May 9, 2016
Dave was absolutely amazing, best car buying experience we have ever had! He was no pressure and we felt like he really wanted and cared to give us exactly what we needed/wanted. We will happily send anyone looking for a new car his way, he couldn't have made our experience better! We also sat down with John Tutino who was equally easy and great to work with! Nick and Amanda Mora
sambabe21
May 9, 2016
I believe the staff was very Professional, fair, and very much appreciated. My experience with the Henderson Hyundai team for the second time now was great, Thank you.
missprimm
May 7, 2016
Second car I got from Hyundai Great dealer ship would recommend to anyone looking to purchase a car. Service is great and the staff is very friendly . Will come back fo my next car.
putell
May 7, 2016
Henderson Hyundai is the best we not shop at any other dealer would highly recommend Henderson Hyundai to my friends and neighbors The service department is excellent and very efficient Took care of all my needs such as oil changes in a very short time
childlv
May 7, 2016
The people at Henderson Hyundai were friendly, professional and helpful, starting with my salesman Robert. Robert hung in there through the whole deal and delivered. The F&I person was thorough and knowledgable. The manager was straight and reasonable. The person that provided by Dealer Report of Sale paperwork was nice and professional. Overall Good experience.
gonzalezesteban19
May 7, 2016
All was great. It was beyond expectations my experience at Hyundai Henderson. i would definitely recommend it to any family or friends that are looking to buy a new car or pre owned
BLAINE0525
May 5, 2016
Every detail covered Robert covered all the bases. Sorry don't remember service and paperwork gentlemen but they were attentive, friendly and knowledgeable as well. Overall great experience
mygowacctzero1
May 5, 2016
Got what I needed with no hassles. Would recommend this dealership to anyone needing a new car. Price was right and drove away the same day.
sparkmanlv
May 5, 2016
I shopped online before going to the dealership. Everything was ready when I got there and went smoothly. The paperwork was the only thing that could be called a drag. I would recommend this dealership to friends.
robynsnestlv
May 1, 2016
"We ended up purchasing two 2017 Santa Fe vehicles. We really enjoy the room as we are tall and some ""other"" brands don't have the space we need. The staff was attentive and worked diligently for the deal we wanted. I would and have referred friends and family to this dealership. Thanks to Carlos and Haroon for everything."
Dlusk24
Apr 30, 2016
Best day ever. I had ever thought I would ever get a new car. I'm so happy about a milestone in my life. It was a easy process and it was an awesome day
hairtotoes
Apr 30, 2016
I was greeted very quickly with a nice salesman, Seth. I told him exactly what I was looking for and he was able to immediately help me. He didn't try to sell me anything other than which was nice. Seth is very great at explaining features and making sure I knew what the car offered. He also was very patient with little things that I was picky about. Everyone at the store made sure I was happy with my purchase.
jobosomo
Apr 30, 2016
This was one of our best experiences in buying a car. The staff were courteous and genuine. There was no pressure put on us at any time to make a decision. We were given time and space to talk without any sales people present. Your finance adviser Max Ansary was a delight to deal with. Follow up has been great. We will be returning for service and anything else that we may need.
madefrew
Apr 30, 2016
Thank You Henderson Hyundai! I had a great experience with your sales staff! Love the c ar it's a perfect fit for my day to day use.
makedas.smith
Apr 29, 2016
I love my car thanks so much for getting me in this car. It was a pleasure working with everybody at the Hyundai Henderson store.
mcjuicelady
Apr 29, 2016
The staff was all very friendly,and all dressed professional.the details about the car was explained fully, full tank of gas,clean in side and out. Thanks for your support
camidtinsman
Apr 28, 2016
Unclear where or what to do when all agents busy. I sat around for about 15 minutes before someone greeted me. Finally was greeted by Anthony and proceeded with the process
ecs22
Apr 28, 2016
Noli was assigned as my salesman. After a bad experience in the past with the purchase of a vehicle, I was assigned a pro to help me make a deal this time. He did not try to bring in someone else to close the deal, but handled all the details himself. That is what I expect from a pro, and he met every expectation. A thanks to Rami as well for assigning me to Noli, and most of all to Bennie Pacheco in service, for arranging for me to see the right people. Bennie is the only reason I came back to try a second time, and he should also be commended for his continued professional service and always going above and beyond.
Happy Car Gal
Apr 28, 2016
Excellent selection of cars. salesperson was very helpful to us in selecting the vehicle that best met our needs. Finance person equally professional and helpful. We are happy with our purchase.
mrbansbach
Apr 28, 2016
Everyone at Henderson Hyundai is professional and takes pride in their work. Davion is a very talented young man with many talents as a salesman.
suekyles4
Apr 28, 2016
From beginning to final paperwork there was no stree or pressure put on me to purchase a car. It is a little scarey when you are purchasing your first brand new car. Noli was very informative on everything involving the car during and after the final signing. It was a pleasure to work with someone who was so knowledgeable in his line of business.
ogatar
Apr 27, 2016
Eddie is someone I would not hesitate to recommend a friend or relative to. I would caution them against the finance manager who pushes the extended warranty too hard. I believe he receives a high monetary bonus for selling the warranty.
robjmar
Apr 27, 2016
My experience at Henderson Hyundai is by far the best customer experience I have ever had. The tone is professional and effective. Our sales agent, Noli, listened attentively to our thoughts and budget and was truly our representative. He worked out a wonderful deal that allowed us to get a our first brand new car while being right in our price range. If you go to Henderson Hyundai, ask for Noli! You will be in excellent hands!
ttknox
Apr 27, 2016
Had a 2013 Hyundai Sonata. Was very happy with it. Go a call from dealership saying they wanted my model. Wasn't planning on it but, left with a new 2016 Hyundai Sonata. Can't spot smiling .
dollyduck
Apr 27, 2016
Casey and the staff took care of us very well. Only comment is that the Elantrathon was over blown as to activities, drawings etc to what was actually there
L and M
Apr 27, 2016
We recently purchased a 2016 Hyundai Tucson. We love it! We had a great car buying experience at Henderson Hyundai. Everyone we dealt with was friendly and helpful.
Catsmurf
Apr 25, 2016
My experience in purchase a new vehicle at this dealership was simply remarkable!My salesman, Seth was fantastic, not pushy, and he knew his business well. There was not a question that he could not answer well! This was the easiest new car purchase I have ever made, and I honestly felt like I was respected and cared for!
gmiamaniac
Apr 25, 2016
I had my 2010 Genesis Coupe in for service and decided that the cost of the repair outweighed the value of the vehicle. I went into the internet site just to price a new vehicle. Didn't really know if I would purchase a new vehicle as I couldn't get a price through the website. I was contacted by the Internet salesperson in less than 15 minutes. I showed up at the dealership and explained my situation to the salesman and was unsure if I would repair my vehicle or purchase a new one. I was asked what would be the deciding factor and I said affordability. The finance manager asked if I would purchase a new vehicle if he made me an unbelievable deal. I said that I didn't believe I would qualify. He assured me that I had nothing o worry about and that the deal would go through. Low and behold and to my amazement the deal went through. I was totally surprised and thrilled. I purchased a brand new vehicle and it was actually less cost than I anticipated it would be.
amywaymire
Apr 23, 2016
This is my second Hyundai auto from Henderson Hyundai Superstore. I liked every step of the car-buying experience, from initial greeting, being set up with a knowledgeable salesperson (Eddie), test drive, introduction to car options, financing, insurance and answering any questions I had. I left feeling this was a positive experience.
Coxonnor11
Apr 23, 2016
I had a great experience at Henderson Hyundai and would suggest the dealership to others. A+ service. Excellent customer service. Friendly atmosphere. No pressure. Happy with my purchase.
kuchar
Apr 21, 2016
Sales person did a good job overall. Attentive. Needs to brush up on how to register vehicle, however in fairness to him not his department. I missed the Apple I phone issue during the test drive, hopefully will be fixed.
djrick909
Apr 20, 2016
Even though my husband and I will return to Henderson Hyundai for service for our vehicles, I was disappointed in the lack of customer service and satisfaction by some of the employees. Our salesman was extremely lacking knowledge and service in many areas. He did not know the vehicle and repeatedly told us we could not get the type of car we wanted and wanted to sell us something we didn't want. Daniel Ramirez was able to get a dealer trade for the car we wanted both make and model after we were lied to by a sales manager during our deal with Haroon. After three car was delivered, Haroon made mistakes with appointments for the tow hitch. The only reason the hitch was installed was because a manager stepped into deal with the situation as well as our finance manager John Tutino. We were told we would be having our payment lowered because the finance dept was able to get us a better interest rate. All information received by Hyundai motor finance doesn't reflect a change. After many attempts to figure out why, John Tutino told us that it could take months for Hyundai to make the changes and corrections internally. As a customer, I have never been treated with such carelessness. I am surprised because our first purchase at the dealership was smooth and great. This second purchase really was a headache and we've been dealing with settling information for over a month and it looks like we will continue to do so until Hyundai makes the necessary changes internally.
dawnsapien
Apr 19, 2016
You will not be disappointed if you tell them exactly what you want and expect! They really are amazing! I would come back and will continue to return solely because no matter the issue or concern, they take the time to listen and do whatever they can to assist you with your purchase.
Forsland1
Apr 19, 2016
My husband and I got amazing service, and were helped to the full extent that we wanted. And we also got a great deal. The wait was lengthy for the process but it was expected and they got us out as quick as possible.
henderbabs
Apr 19, 2016
Thank you Noli and Anthony for doing a great job getting me out of my old/new car and into a Tucson. You did it in a friendly and professional manner.
anngoodman89
Apr 17, 2016
I really enjoyed the time and effort the Hyundai team took to satisfy my every request for a vehicle! My first new car purchase was great and have refused friends and family to go there! Thank you!!!
slappymaroo.nw
Apr 17, 2016
My daughter bought a suv recently from Ali and recommend him to me. She called him and he meet me there in 20 minutes. Just like family would for one another. He was great in every way possible. Understand what i needed and what price range i was aiming for. I will definitely tell my friends and family and Ali will be the only one i will be calling!!!!!!?
3324wells
Apr 16, 2016
I really enjoyed my experience with Henderson Hyundai and with Anthony. They walked me thru the process of buying a car and made it easy. This was my first car purchase in over 20 years. I am really happy with my car.
Hyundia1234
Apr 16, 2016
My experience was very good and would recommend working with nick Musarra and with Robert but can't remember his last name the service was good and my expectations where met very pleased
baseball08
Apr 15, 2016
very good experience. i would gladly recommend this dealership to friends and family. the employee we purchased our car from was very kind and not pushy at all along with the manager
L and M
Apr 15, 2016
We purchased a 2016 Hyundai Tucson from Henderson Hyundai yesterday. Everyone we dealt with was so friendly and helpful. We were able to trade both our cars in to purchase the new one which involved double the paperwork for the dealer. Our salesman Eddie Zelonka was super! Carlos and Daniel were great. John in finance is the nicest finance guy we have ever done business with. To top our purchase off Henderson Hyundai was having a contest and we won a Kindle Fire! The young lady working on the contest was also great but I did not get her name. We both think this was our best car buying experience we have ever had.I also want to mention Felix in service. He was o big part the reason we returned to HH.
lelamajor
Apr 15, 2016
Josh, Daniel and John were helpful and pleasant. Overall my experience was nice. Location is convenient and very clean. Everyone was organized and professional. The time spent there could have been shorter.
shado2
Apr 14, 2016
! My car had to come from another dealer and it was handled in a efficient manner.Casey was right on top of the whole process .
Satisfied
Apr 13, 2016
I walked in not knowing what to expect because I don't have the best credit but definitely not the worst. I'm in between. To my surprise I drive in with a 2007 Chevy Malibu and drove out with a 2016 Hyundai Accent. Eddie, our sells guy, was great. It was a pleasurable experience and I would definitely recommend my friends and family.
dean kaneko
Apr 13, 2016
I arrived around 7:50 pm and was done little after 9. Very efficient and pleasant experience. Nice job by eddie. I also purchased a elantra in 03 from henderson hyundai. Will be back down the road.
gljanuary
Apr 13, 2016
The staff where great I love my new car 2016 and over all enjoy my day there.. Henderson Hyundai store is great LOVE my car..
Grandmawith12
Apr 12, 2016
As I said before in all my years of buying cars this is the best sales person I have ever encountered he was really a joy I will refer him to my friends what a joy he was to work with
jason.dewey
Apr 12, 2016
Seth got me exactly what I needed and was a great help in getting me the 2016 Hyundai Tucson. Very polite and hardworking. I would definitely refer him to any other potential buyers.
wmf250
Apr 12, 2016
Overall my wife and I were very pleased with The dealership on buying this new car they had a great selection found the car and color that I was looking for
Briancwendt
Apr 10, 2016
My experience at Henderson Hyundai was THE best car buying experience I have had so far. Davion welcomed us when we first arrived and let's just start off by saying I felt really comfortable with him and his approach. I went there because I had appointment with an online sales person but when I showed up that person had already went home and I was left In the hands of Davion. He was very knowledgeable of the Tucson and went over the whole car with me. I was only there to play around with some numbers and see if the car was even going to end up in the price range I felt like paying for a car. We decided to go on a test drive with Davion and that is where his true character came through. Not only is he a very respectful man but he is also a man of faith and of moral values. That is a very hard thing to come acrossed these days. Not only did he and the sales manager Daniel Ramirez get me into a Tucson for the right price, they also made me feel like a human being and not like a dollar sign. Daniel was a very respectful and heartfelt guy and really worked hard to get us the best price. I can't remember the guy's name at the end who went over the paperwork with us but he did an amazing job as well. His process was very smooth and straight forward and we were in his office no longer than 10 minutes. He didn't try to pressure us with any add-on charges or packages like previous lower quality dealerships have tried to do. I enjoyed every second I was at Henderson Hyundai from the first second I got out of my car and to the last second when I got into my new Tucson. I will forever recommend this dealership to the people I cross paths with and will propbably continue to buy Hyundai vehicles because of my experience here. Thank you to all who played a part in my new car experience!!
brich93710
Apr 9, 2016
Seth was my sales associate and he was phenomenal. His professionalism and courtesy was astounding. No hassle and no pressure from him. I felt confident in the purchase of my 2016 hyundai accent and was very pleased with the entirety of the service , from start to finish.
jdt91185
Apr 9, 2016
My overall experience was great my salesman Casey he was very helpful through the entire purchasing of my new car and I will definitely recommend him to my friends and family .
pearlywhites89084
Apr 9, 2016
"My experience was very good considering how much time spent and ""haggling"" that usually takes place buying a vehicle. I was in and out in 2 and 1/2 hours driving away with my brand new Elantra. The Sales person, Ali, was very pleasant, informative, and helpful. The Finance person, Bill, was straight forward and concise in all information. I would highly recommend this dealership and team to anyone."
tracydrabbatgmail.com
Apr 9, 2016
Wow it must be nice to get a great deal I'm a repeat customer but this time I was SCREWED OVER ROYALLY thanks ALI, MAX, and CARLOS
junior1127
Apr 8, 2016
They are quick and prompt and def get you the best deal they can. I was happy they beat another dealers price and couldnt be happier. Thank you.
geraldine.purdy
Apr 7, 2016
They were all great. Responsive to my needs and requests and delightful to deal with. They worked hard to give me everything I wanted. I would definitely recommend them to my friends.
pjgrahamrn
Apr 7, 2016
I wasn't sure I would be able to buy a car because of my credit score. This dealership was first Hyundai, but not first car, dealership I visited and the difference was night and day...thankfully. The sales staff were patient, friendly and sensitive to my wants/concerns. I was pleasantly surprised and grateful.
donsmale300
Apr 6, 2016
Bought our 5th and 6th cars from this dealership...planning the 7th right now. We had enjoyed our relationship with this dealership and will continue to look forward to working with them again in the future
Karen Morris
Apr 6, 2016
My experience in purchasing a Santa Fe Sport was positive from beginning to end. Our salesman, Haroon, was helpful and answered all of our questions. Having purchased many vehicles including high-end luxury cars, this was a very pleasant experience and I highly recommend THIS dealership above all others.
barbsonny.bb
Apr 5, 2016
I can't say enough about Hyundai. I have always had an excellent experience with Hyundai. The vehicle is beyond reproach. The staff is like a family. They are always looking out for the customer. The staff goes above and beyond to always make the customer feel comfortable in their experience of purchasing or servicing their vehicle.
bestinc_sanchez
Apr 5, 2016
Seth was awesome! More sales people should be like him! He was very polite and built positive rapport. He made sure he answered all my questions and he was there with me step by step throughout the buying process.
formyself49
Apr 5, 2016
I had an amazing experience at Hyundai, Jeff Ferguson made it very comfortable and pleasant.. Thank you all so much for helping me get out of the situation I was in for a fresh new start.
nley16
Apr 5, 2016
It was a pleasure working with Seth on the purchase of our new vehicle. He was very professional and friendly which is nice to see at a dealership.
Amanda Colborn
Apr 4, 2016
I am so happy I chose a car from Henderson Hyundai. I am even more happy that I had the pleasure of working with Seth and Carlos throughout the entire experience. They were so knowledgeable, honest and made the whole shopping experience easy and enjoyable! They answered all of my questions (this was my first time working with a dealership) and made sure that I was 100% satisfied with the car I chose. I couldn't pass up the 2017 Elantra!
richard20
Apr 3, 2016
Purchasing from Henderson Huyndai was definitely the best car buying experience we've ever had. Our salesman was extremely professional and made the entire process easy. We were not pressured in any way, and in fact, test drove several cars until we decided which model to purchase. The entire staff really put us at ease. The commitment to customer satisfaction by the entire staff has really impressed us. We will definitely be sharing our outstanding experience at Henderson Hyundai with friends.
thurmanj1951
Apr 3, 2016
Wife had been canvassing for a car that would be good for me to drive where I will be comfortable to and opted for the Hyundai.
LISA517
Apr 2, 2016
We saw Carlos on channel 13! We went to the Henderson Hyundai to see him. Boy, we are glad we did!!! He and Seth spent a lot of time with my husband and I working on details for which options were best for us. Talk about customer service !!! We probably got on their nerves, ;) but never showed a doubt in their mind that they were ready and willing with every car we wanted to see and request we had. I was impresses with their knowledge and positive attitude! I will follow these 2 because I know we got the best deal possible and their genuine intentions to help us! Seth helped us with all his knowledge hooking our vehicle up to the Bluetooth etc..and made himself available at anytime to answer questions! A lot of people say it...but he meant it!! I recommend anyone looking for their dream car and a pleasant experience to check out Henderson Hyundai! !!
al.tomczak
Mar 31, 2016
this is the only place in lasvegas to buy a new hundai and the service and price is great and they make you fell special at all times
arandaalejandro9
Mar 31, 2016
The entire staff was really friendly. I wish I had known what my interest rate was before signing as I will be paying close to 40k for the veh rather than 20k but that was my fault for not reading thoroughly before signing. I hope that when I refinance the payments will drop.
michelpulaski
Mar 31, 2016
Thanks for everything everyone was great I liked ringing the gong that's pretty cool and the atmosphere there was very inviting thanks again everyone at Hyundai.
CoderIII
Mar 30, 2016
This is my (our) 5th Hyundai. Experience with Henderson Hyundai has always been excellent if issues occurred they were resolved promptly. Thank you Dave & Staff
scott842
Mar 29, 2016
The experience far exceeded what I could have imagined. I went in to test drive a car and ended up leaving with it. Eugen Jordache welcomed us and couldn't have been a more pleasant person to work with in our purchase. He was friendly, knowledgable and laid back. After a short walk through the lot I found the car I wanted to test drive. Once we got back we went in to talk numbers. He presented their first offer. I countered with exactly what I was looking for. (Luckily I had done enough research to know exactly what a good deal would be on this vehicle). A few minutes later he returned with an offer that was so close to what I asked for it wasn't worth countering the difference. Eugen has been by far the most pleasant salesman I have dealt with when purchasing a vehicle (this was my 4th purchase) 5 Stars Eugen!. Next we met with John Tutino to go over the financing. He too was friendly, polite and knowledgable. Overall the length of time we were there was minimal considering all that happened. I would recommend this dealership to anyone in the market for a vehicle.
selsyl2
Mar 29, 2016
I PRETTY MUCH SAID ALL I COULD. RAMI WAS VERY HELPFUL.HE DIDNT TRY TO HIGH PRESSURE US. HE WAS QUICK TO GET CAR TO TEST DRIVE.
slappymaroo.nw
Mar 28, 2016
This was by far the Best experience in buying a new car. I definitely will be a customer for life. Friendly staff and great with kids. Ali hashimi was excellent and making sure he understood what we wanted and needed for our family.
bbygurl418
Mar 28, 2016
He took the time to answer any and all questions. He also made sure everything was up to my satisfaction. I also did not feel pressured.
bellitte
Mar 28, 2016
"From the minute Jon Stowe introduced himself and began to help us, we knew we had a knowledgeable and personable salesman. Jon took the time to explain all the inner workings of the Genesis, and had us call him when we arrived home as we were still a bit of ""newcomers"" to all the bells and whistles in our new car. Of course, we had more questions, and when we went back to Henderson Hyundai, John was ""hands on"" going over a few more features we hadn't grasped yet, as well as answering questions on the phone.."
hwn929
Mar 28, 2016
If I had to do it all over again I would.. I love my car and the experience of purchasing it was nowhere the headaches I've had with other places previously! Thanks for the great service John and Robert!
collette.demaris
Mar 25, 2016
I think these questions on the survey should be much more open ended. My experience wasn't good and not terrible. I think the customer experience that each of your staff delivers varies so much that it become a very confusing environment. My sales person was a very nice man but did not ever confirm my interest, acted put out by a test drive, I had to really ask the questions to get the knowledge that I wanted out of the experience. I don't know if he was extremely new or lacked training but he had no product knowledge and if I didn't think that buying another Hyundai was my best option I would not have purchased a vehicle that day, I fact I left and came back. The sales manager on could definitely close a deal, he was all about confirming my interest and in the moment I felt really good about the deal. Looking back at it, in this survey it seems you are looking for your clients to have a genuine car buying experience and that I did not have. I was rushed though paperwork even though I wanted to wait for a co signer. I wanted a specific color and they said they had found one, and they were going to lower the price but when I got home I found the folded sticker price in my glove box with the exact amount I paid. This car did not have the same mirror directional and garage door opener functions as the one I was looking at so they completely made me think I was getting a car with the same features for less when infact I paid every penny of the sticker price. They breezed through paperwork leading me to believe there wasn't that much that I was putting on the back of my loan but when I got home I saw that I was only given $1000 for my trade in which I didn't feel good about. I kept saying this was my first brand new car and I want to slow down and understand what's happening and I feel as though I shouldn't have said that because it made me fall victim. I was told I needed to fill out paperwork to finance the deal on my own to hold the color I wanted by the finance manager and I could no problem bring my fiance back and if he would improve the deal they would do it over again. I brought my fiance back that night and they first just tried to give me the car then I asked if we could try his credit. What they did I believe is just run his credit and bring it back and say it wouldn't have helped. Looking at the paperwork once again when I got home I noticed he had a higher credit score than me. I believe it was late and they didn't want to re do paper work so they played me for a fool when infact it would have probably improved my situation. They should want to set people up for success not cars that they may not be able to afford. Overall I love my new car, I'm going to make it work. I would for sure recommend the Hyundai Elantra to my friends but I'm not certain I would recommend this dealership. I would say bring a man with you that has a backbone and take your time so you don't get scammed like me.
McG
Mar 25, 2016
We were looking for a fair deal and didn't have experience with buying a new car. We were introduced to Bruce, who walked us through it all. He was experienced and kind even though we may have asked rookie questions. Great experience overall.
msp702222
Mar 24, 2016
Considering I'm walking into a new dealer ship and being a mechanic. I'm not really dressed for the occasion. None of the less I have prior knowledge of dealerships (used car) and how they work. First expression I gave them ( he must be here for parts!!!) Got referred to parts soon as I walked in. I was offered cars that did not fit my style after I explained the only one model I would consider . soon as the deal was made and put in the bag and having the knowledge of the specials and rebates that was available to me. I was still asked for a down payment. Payments are higher than I expected but as an overall I like the car.
tonigraham
Mar 23, 2016
gave advantage of new car vs used car ...mileage, performance, tech, etc.., excellent deal compared to other dealer in las vegas, 2nd car purchased from the Henderson dealership
randallbarentine52
Mar 22, 2016
Great buying experience. I would personally send all friends and family to rami in sales and omar in finance. Nobody else could get me approved and they had me go over budget but i was very happy.
bkraist
Mar 22, 2016
I went to the dealership late and tired. They got me into the vehicle I wanted at a great price the same night. Everyone stayed late just to take care of me and explain.
bartboyee
Mar 21, 2016
Hyundai has come a long way with there quality over the years. I feel that they can finally compete with Honda and Toyota. Take a test drive and see for yourself.
pglmas
Mar 21, 2016
Is awesome and exellence service , we be back to purchase again in the future ! Thank you Jose Ellin .The experience is simply a great one and the staff super friendly and awesome! We are super happy with our new car.
Hawian 58
Mar 17, 2016
Just would like to point out the great job that Davion did for me !!! Very very happy with him, very knowledgeable and genuine concern towards me and my purchase of the vehicle , would recommend him to any of my friends or family, great job Davion and thank u so much ,Peter Oriarte
johnmattingly072
Mar 17, 2016
This was an excellent experiance. Thank you. The staff was very friendly not pushy at all. Deals were set by what we could afford not by what was beyond our means we will continue doi g business with them in the futur
Lemlem
Mar 17, 2016
Exellent experience great customer service Bruce was very very nice easy to deal with honest and helpful .I am happy with my new santa fe sport 2016.I recommend Bruce to every one Thank you very much bruce!
sjdemaris
Mar 16, 2016
Did what I ask for in a very timely and professional manner. The desk manager and finance also great. Daughter also bought a car the next day.
Tuscon Fever
Mar 15, 2016
My recent purchase of a new 2016 Hyundai Tucson was a very successful, positive experience. The price was reasonable and the staff was very helpful, knowledgeable and accommodating. Even after purchasing the vehicle, Amanda and the Costco Car Service crew were always available to answer any questions that I had which makes it even more of a pleasure to have bought my vehicle at Henderson Hyundai.
dewilson71
Mar 15, 2016
Excellent customer service by Ali Hashimi. Our experience was overall excellent. Thanks for a quick sell of our new vehicle in and out in less than 3 hours. Thank you Hyundai.
jengriffin0808
Mar 14, 2016
They were great in finding me the perfect car that I wanted. The staff had patience and made sure we were comfortable. Haroon went above and beyond my expectations.
paulette830
Mar 14, 2016
Top notch service every time. Only place I go. Buy or lease all my cars at HH because the cars are great and the service is tops!
randi.raerae.2011
Mar 14, 2016
EVERYONE WAS VERY ACCOMMODATING AND HELPFUL. I HAD A DIFFICULT TRADE IN AND EVERYONE MADE SURE WE WERE HAPPY WHEN WE LEFT THE DEALERSHIP. FINANCING WAS AMAZING AND WORKED WITH US TO FIND THE BEST DEAL POSSIBLE.
wolff.hank
Mar 14, 2016
I do not like writing reviews. The new car is just that, a new car. It drives and rides very nicely. It has to...it's a new car.
aaeslehc
Mar 13, 2016
My dad and I were helped by Bruce Boisvert, and I am very happy we were. He is a very nice, honest, and straight to the point kind of person and we really liked that. He helped us and took good care of us in finding a good car. I would recommend you go to him when looking for a car. He really is there to help you and not just "sell you a car". Greatly enjoyed his sales service.
abuan102
Mar 11, 2016
The dealership make us feel relaxed and the salesperson is very accommodating, making our buying experience excellent. The store have sufficient number of inventory and the price of the vehicles are priced reasonable.
acordaway
Mar 11, 2016
Service and staff was excellent. I am a first time buyer and they made it a great experience. Our salesperson Robert called and checked on us to make sure everything was great not once but twice after the deal and it made me feel like I was a valued customer. When I decide to trade/buy again this is my store!
cjwoods57
Mar 11, 2016
Fast service. Great deal. In and out in record time. Price was right. Was very happy that it did not take all day to get my car.
davidbilotti
Mar 11, 2016
This was one of the best experiences I've ever had when it comes to buying a car. Hyundai makes a great product and this dealership is staffed with knowledgeable and courteous professionals. I highly recommend Henderson Hyundai.
ivey52
Mar 11, 2016
This was our second purchase from Henderson Hyundai. Our salesperson, Eddie Zelonka, was outstanding during both purchases. He was informative and worked to get us the best value vehicle for the money.
laurajean1954
Mar 11, 2016
Rami was my sales person. He was professional and friendly and knowledgeable about the 2 vehicles I was interested in buying. The finance package is perfect. I am looking forward to a long relationship with this dealership.
mrbasssman48
Mar 11, 2016
Excellent vehicle with just about any extra I could ask for. Of particular interest to me were the new safety features. Jon Stowe treated me courteously and fairly during the negotiations and got everything he could for me. I had dealt with John Tutino for my last purchase in 2014 and just as then, he was thorough and courteous in his explanations of everything I was to receive and my responsibilities for payment and other info. This is an excellent dealership that I have nothing but good feelings about. The service department has been very good as well and never kept me waiting for an inordinate amount of time.
thebautistashow
Mar 11, 2016
I have to say I had the best car buying experience of my life at Henderson Hyundai. Thanks to a family friend as well as her car salesman Ali which she bought cars from for the past 10 years. I have bad credit but that didnt stop Ali from getting me into the car that i wanted. He worked with my budget and thankfully i have a good job to help with that. He made me feel comfortable like i was apart of his family and even invited me to his family bbq. He took his time and didnt rush anything and he jumped through hoops just to get my interest rate down from what i used have of 29% from a second car dealership which was ripping me off to an interest rate of 11.8% which is still a little high for some people, but since i have bad credit it was a god send. I know this might not be the same for everyone, but i am very grateful for him and his friend in the finance department Omar. Thank you both for the incredible service and everyone at the Henderson Hyundai Team that helped me get into the car i wanted! I am a very happy customer and hope to buy more cars from you in the future. I am now a pround owner of a brand new 2016 Hyundai Veloster. You guys went above and beyond the service level i had expected.
ginafsalcedo
Mar 10, 2016
Thank you everyone for a great service, from Miss Ericka, Internet Manager, Seth, Sales Person, Daniel Ramirez, Sales Manager, Carlos, Finance, Nicholas (I think that his name) finance manager. I truly appreciate everything you have done for me.
dabowman
Mar 4, 2016
The staff at Henderson Hyundai were great, specifically Josephine Gentry, John Tutino and Casey McKenna. I corresponded with Josephine over email to identify that the vehicle was available, and the price of the vehicle. It was a very fair price and there were no complications or tricks once I arrived. When I arrived at the dealership, I worked with Casey who showed me the vehicle, took me through all of the features, offered me a test drive and got me through to the financing process. Finally, John Tutino was the finance professional that I worked with to make payment and he also set me up with the extended warranty. I could not have been happier with all 3 of these professionals at Henderson Hyundai, and I would specifically recommend all 3 of them, by name, to friends and family. They made the experience efficient and pleasant.
Very Pleased
Mar 4, 2016
Please see my earlier comments concerning my experience at Henderson Hyundai. The two professionals represent the company very well! Although I did not need to purchase a new vehicle. They made it possible and delightful that I did!
Chloe2012
Mar 1, 2016
My husband and I, are very happy with our salesman Dave Neyman.My daughter was the one who recommend Dave to us. My daughter bought the Hyundai 2016 Elantra.My husband and I, bought 2016 Hyundai Tucson . We are happy and we love our car.
CHRISTINECAPLER
Feb 25, 2016
First of all, I was NOT even in car-buying mode. I did not come prepared. I was only in the dealership to service my 2013 Elantra. Had I come prepared, I would have already had my own financing and all of the information required. I'm sadly disappointed in the experience. We were only allowed to negotiate payment terms and not the total price of the car, resulting in paying thousands too much for a car and not getting the full value of the trade in we deserved.
TommyM
Feb 19, 2016
Leased my first car as a 21 year old and wouldn't have wanted to do that anywhere else. Got taken care of by Bruce Boisvert who made this experience quick and easy! I would definitely recommend him to everyone, he's an honest and great guy. Walked out with a 2016 Hyundai Elantra and I'm absolutely loving it.
DanB
Feb 15, 2016
I purchased a brand new 2017 Elantra from Henderson Hyundai on 2/13, this past Saturday. The experience was great - I first worked with Josephine via email to select the vehicle as well as to confirm its price and availability. Then Casey helped show me the vehicle and helped get all of the paperwork together, and finally John went through all of the financing detail. It was a great experience from start to finish, and only took several hours. I walked out with a great deal and a good feeling about the dealership and everyone I encountered.
Lvcarshopper
Feb 15, 2016
Never in my entire life have I experienced such a rude and incompetent staff. Carlos, who claims to own the place (although I doubt he does) has a foul mouth and will curse at you for questioning sales numbers. Daniel, who is a sales manager, will insult you (in front of your wife). They will promise you things from afar, then refuse to deliver on them when you actually walk in to their store. They will without a doubt dramatically undervalue your trade compared to KBB and NADA. One can expect "interesting" sales tactics from a car dealership. But never should a customer be treated the way I was. Do your self a favor: run. Run far far away, to another Hyundai dealership in the metro area. You'll thank me later.
C_SWEDBERG
Feb 10, 2016
Eddie Zelonka was very informative, polite, and got us a great deal. Will use him in the future.Answered every questions we had honestly and politely.
NORASANCHEZ34
Feb 9, 2016
Ali is a great sales representative and Amer is an excellent service advisor. I will definitely recommend Hyundai to my friends and family because I had a great experience with Henderson Hyundai.
GIVERSON0
Feb 5, 2016
Third car here in 3 years. Great product, great sales and service. We are a Hyundai household for sure. And Henderson Hyundai is the best.
EMMABUNANDTARA
Feb 4, 2016
Thank you for a awesome friendly clean experience. I have already told people to check you out. I love my car. My salesman was honest. Funny and made things fair. The finance guys went above and beyond and made me feel good about my choices.
TADPOLESMAIL
Feb 4, 2016
Drove to this dealership to have service work performed on my 2012 Elantra. We're from out of state, and were unsatisfied with service at our local dealership. This dealership was highly recommended to us by friends.Also, as we needed a Saturday service appointment, this was the only dealership in Vegas that would accommodate us.We were immediately greeted at service check in, everything was thoroughly explained, they called for a rental car.Before the rental car arrived we were distracted looking at New cars. Sales man "Noli" was very professional, knowledgeable, and helpful. We decided to make the best decision for our family, and leave in a new car! "Noe" in finance was incredible at thoroughly explaining everything and ensuring that we understood. At many times, we were offered refreshments while we were waiting. The whole experience at this dealership was unlike any other Hyundai dealership, and we've been to them all over the country in the past, while traveling!This is my third Hyundai (the fourth for us as aa family)! We now have a new dealership to visit for servicing our vehicles.We will definitely recommend them to our friends.
LVTCCMARIN
Feb 3, 2016
Erica was amazing! She's the reason why we came in and bought a car. Eddie and Carlos got things taken care of and max closed us out. Great experience!! That's the way buying a car should be.
JGDAR186
Feb 2, 2016
Very enjoyable car buying experience. I love my new car and am glad I bought it. I will return to Henderson Hyundai for services and new vehicles in the future.
Jamie Norton
Jan 29, 2016
Service advisor, Amber Thompson, was so great to work with. She always called to keep me informed on what was going on with my car. She was my advocate with the extended warranty company, and was always so professional and super sweet. I have had such bad experiences at other car dealerships in the past, and I have to say that Amber and Henderson Hyundai have my business for life !!!!
ABEVERYDAY
Jan 28, 2016
This dealership is one I will definitely be recommending. Anthony did everything possible to make sure I got exactly what I needed at an amazing price all with a great personally! If you ever go to Henderson Hyundai I would recommend you ask for Anthony. He gets the job done.
JAYADELSTONE
Jan 28, 2016
I receicved calls from the Internet department and my salesman. All were friendly and addressed my questions in a professional manner. Omar in finace was very good with me also.
PEO129
Jan 25, 2016
Great deal. Free oil changes for life - woo boo! Was a nice experience from beginning to end. I would and have recommended this dealership to friends and coworkers. I'm
FOURCATS4LISA
Jan 22, 2016
It was a very easy and quick experience. Seth was not pushy and very knowledgeable with the selection of vehicles. I'll gladly refer him and Henderson Hyundai to my friends and relatives.
2009DENJACK
Jan 20, 2016
We purchased our 2016 Hyundai Santa Fe Limited AWD at Henderson Hyundai through the Costco Auto Purchase Program. There was integrity and transparency in every step of the process. Our salesman, Bruce Boisvert provided outstanding customer service. We felt valued and appreciated as customers and they worked really hard to earn our business. The entire process was seamless and we look forward to a long and rewarding relationship with the Team at Henderson Hyundai. Our thanks to the Team for a job very well done.Fernandas and Denise Jackson
SOLDBYEBERTH
Jan 19, 2016
Nice experience all the way around the purchase of the vehicle. There is only thing and that is that I can not find anything anywhere about the free life time oil change. It would be nice to find out what happened.Thanks,EM
THOMPSONRIC54
Jan 17, 2016
Good experience, never had a problem , are sales person is the best he helped us in every thing we needed , friendly staff, always greeted well
JCLARKE0
Jan 15, 2016
I had a great experience, and especially enjoyed working with my salesman Ali Hashimi. He was professional, friendly, and very helpful. I would not hesitate coming back to him for another vehicle or referring my friends and family.
MURJAN
Jan 13, 2016
Great staff Eddie was wonderful I enjoyed buying a new car, will recommend to friends especially Eddie. I am very pleased and happy with my car.
TIFFANYDROZE
Jan 13, 2016
I wanted to trade my veloster in for a bigger vehicle. Everyone was super nice. I was there long at all left with new car and happy!
TOPFUEL38S
Jan 12, 2016
We were having a great experience and would have given this place 5 stars up until we hit the finance office for a re-sign. Upon getting a lower rate, I was told I needed to se-sign the paperwork. I was out and about when I got the call, so I did not have the original paperwork with me. When I got to the dealer, I was told to get the deal done the dealer had to drop the price of the car but raise the price of the service contracts to keep the deal the same. Figuring it was a non issue and just moving numbers around I didn't think twice about it and signed the docs. When I got home is when we found what had really been done. The car price stayed the same, the rebate stayed the same and the gap insurance price stayed the same. What had changed was the price on the service contracts. Instead of lowering my monthly payment by at $60 mo, they only lowered it $16 mo. They raised the prices of the two service agreements we bought (warranty and tire/wheel) by over $2,200 for more dealer profit. Shady. We have since cancelled the extended warranty tire and wheel service agreements. Very disappointed with Steve McIntosh in the F&I department and will more than likely not shop here again
BUNYLADY48
Jan 12, 2016
I am so happy with my car. I have had so many compliments on it from friends. The price I paid was a bit more than I wanted but everyone was very kind and considerate, especially Haroun. I will recommend him to friends looking for a car.
ALLGOODDENTALPROS
Jan 11, 2016
We needed a new vehicle that could stand up to all the driving my wife does. We tested a Tucson, and as Eddie took us through all that it did, we knew it was just right for us. Price was right, salesman was great, Hyundai service program was awesome, and we love our Tucson! Its a Honey.
MICHAELMEATOVICH
Jan 11, 2016
I am pleased with my new car, it has many functions and abilities I find to be very handy. It creates a nice feel to it. I am very glad of my new purchase.
RJWHITE411
Jan 10, 2016
Henderson Hyundai Superstore, you guys are AWESOME!!! Please continue to provide excellent service. When people are in the market for purchasing a vehicle they need and deserve to know they can go to place where their best interests are meet in a professional and friendly manner.
OWENGLO
Jan 9, 2016
Everyone was friendly and helpful. Liked that the dealership is in Henderson. Seth our salesman and Steve the finance guy were really helpful with all questions we asked.
S.LABINSKY
Jan 7, 2016
I give five stars to Ali for his attentive service, however I only gave 4 stars for service overall because one two occasions when I have needed assistance and Ali was not around (once in the service department and once on the showroom floor) I stood by for an extended period while employees stood by talking and made no effort to ask if I needed anything.
FREDDYEC27
Jan 6, 2016
I had an excellent experience with both employees below. I was well taken care of, feeling very supported by both. My time spent there was very satisfactory.
VANESSARODRIGUEZ0717
Dec 31, 2015
It didn't take to long to be greated, had great customer service experience. The sales consultant answered my questions completely and was very eager to help me.
THOMASGWEST
Dec 28, 2015
John Stowe handled himself very well. He showed both my wife and myself different types of Sonata's and showed us how they could perform. We took a test drive and it handled very well.Thankyou John
MUNOZHAIR
Dec 24, 2015
I have purchased 3 cars within last 6 months and Anthony and Omar have been great. I will highly recommend any friends, clients, and family of mine to seek their professional assistance in the future.
PRECIOUSBUCHER
Dec 24, 2015
Got exactly what I needed without wasting time. Bruce was a pleasure to work with and I would work with him again. Would definitely recommend.
DAWANNACOTTON
Dec 24, 2015
Great customer service, friendly staff, they explained everything to me and gave me a full tank of gas. However it did take a long time
BONNICI.JACKIE
Dec 23, 2015
My salesperson took me to a few cars for options that I asked for and they had everything I needed in a vehicle. I was very happy with Casey and the entire buying experience
EDDIEMOSHER
Dec 22, 2015
Henderson Hyundai has excellent customer service. My husband and I both have purchased our cars at this location and we love the staff! Also the free car washes and lifetime oil changes are a huge bonus!
CHUCKAMSTUTZ
Dec 18, 2015
Great experience at dealership. Second car purchased in a month and from the same salesman - Anthony Dipietro.I wont hesitate to buy another vehicle from Henderson Hyundai Superstore
ALYSSA.J.DONAH
Dec 17, 2015
Noli was very patient with my mother and I and worked with us and gave me exactly what I was looking for, answered all my questions to the fullest, and explained everything about the car to me.
AMBERMCIRVIN
Dec 16, 2015
I did not feel pressure, my decisions were respected and the process was smooth. I drove from out of town because the staff was very helpful and tailored to my needs.
BRANDIHARDT
Dec 15, 2015
All in all it was a good experience other than the dealer trying to slip in an unexpected $700 upping the msrp when discussing the final fees andagain when he didn't follow through ordering the spare and jack from the "we owe" paperwork.
LVMURRILL
Dec 15, 2015
AWSOME EXPERIENCE GREAT JOB HENDERSON HYUNDAI.YOU WILL ALWAYS HAVE MY BUSINESS DO TO RESPECTFUL AND CARING SALES TACTICS.NEVER HAD ANY PRESSURE FROM ANYONE AT THE DEALER UNLIKE OTHER DEALER ON WEST SIDE OF LAS VEGAS.HAPPY TO HAVE HENDERSON HYUNDAI AS MY NEW DEALERSHIP.
Stoneyink
Dec 12, 2015
Went to the seevice manager his name is Bennie Pacheco. He quoted my elderly mother who has Alzheimer and is on social security a price for repaires. When we went to pick up the car it was much more than quoted. When i questioned him about the price difference he lied right to my face saying it was tax. When i caught him lieing he then said it was misc. Service fees do not ever go here for work. They overcharge you and then lie to cover there xxx. Fyi part was $122.00 labor was $544.00 unreal they should be ashamed of themselves. O i forgot the $ 42.00 bs fee.
JAYNEY.MACK
Dec 6, 2015
Seth was very nice, and everyone worked to deliver what was promised. The car is great, and it was a good experience. Again, Seth was very nice.
RGMCGUIRE
Dec 5, 2015
Again I had an excellent experience at Henderson Hyundai. Very friendly staff and easy to work with. Noli sold me the right car for my needs. He is very informative about the product that he sells. He is a very good salesman.
OPWAZ331
Nov 30, 2015
good experience; nice atmosphere friendly associates. timely manner, finance person was very sweet and helpful, salesperson, kevin kel was nice and answered all my questions.
MCFALL.IAN
Nov 30, 2015
Bruce is the guy that will make it happen for you. He is friendly, straightforward and very helpful. Everyone else in sales, financing and insurance is a waste of space, rude and arrogant.
RKN1GHT1964
Nov 24, 2015
Did not get what was promised. Wondering if all the other promises were just lies to get me to buy. Did not like waiting 2 hours to be told I was a lair and Hyundai would not honer its sales persons word. Did not think I had to get everything in writing.
RHONDAHASLER1555
Nov 21, 2015
I highly recommend my salesman Noli... he was so awesome and so informative and never pushy which was huge to me. Thanks Henderson Hyundai Superstore great job!
CHILLPHIL1
Nov 20, 2015
Tried to give me $2000 for my $4000 trade is. Shady. Beware. Also salesman will tell you yes to everything. Asked if the horsepower was 260 he said yes. When I get home I find out its 188 and I was confused with the Kia Sportage. Honesty is the best policy. Before this I worked with one guy for 25 years because he is honest. He works at Lincoln now and that's out of my price range. I told the salesman you could have a customer for a long time. They are just worried about the sale. Also beware of the add fee of $2999.99 for "Area" fee. I guess we're suppose to pay more because we live in Las Vegas. Shady I tell you.
MACMAJJJ
Nov 12, 2015
The experience was awesome everyone was professional and friendly. I really like this dealership they get you in and out fast and they don't beet around the bush.
BODYBYDIANE
Nov 10, 2015
DAVE MADE IT A PLEASANT, FUN EXPERIANCE,IT WAS QUICK-SIMPLIFED,PROFESSIONALLY HANDLED.I AM HAPPY WITH MY CAR THANK YOU. DAVE N. WENT OUT OF HIS WAY TO INSURE ALL WENT TO MY LIKING.
CJSULLIVAN06
Nov 7, 2015
Henderson hyundai was awesome buying experience thank you Josephine for introducing Jeff my sales man to me thank you Jeff for taking the time on helping with my selection and thank you Omar for making the paper work process go fast
GERRYM214
Nov 7, 2015
We are very satisfied with the professional service we experienced with your sales staff and service department. This is our 4th Hyundai and they all have been great cars and this Santa Fe Ultimate is by far the nicest and has all the options and more that we could ask for. Thank you.
ALLEN_DIEN99
Nov 4, 2015
First contact was via web and got response from Amanda Fravel on some Sonata model/pricing indication. Then went through test drive and price negotiation, which are all positive.
KC401809
Nov 2, 2015
Everyone was nice, not really talkative and good with conversations. But handled they're job professionally. Wouldn't mind going back to get my second car in the future.
Tammy Cornelia
Oct 31, 2015
Today I bought my 2nd car from Henderson Hyundai. Both times I have had a great experience! Bruce is the best sales rep!!!! He always works hard to get me what I want and makes sure I am happy with all my decisions. Thanks Bruce!!!Tammy Cornelia
GHING8
Oct 29, 2015
These guys worked so hard to work out a great deal for me. They ensured that I get the right car for the right price. I'm very satisfied with the service I got
KELIALEXIS2006
Oct 29, 2015
Although one person did not do anything specific to make the entire experience bad my husband and I overall felt as though everything added up to not a great experience. I felt like in the end I would have rather not have bought the 2 cars we bought. Probably not the best thing when it should have been a great thing. It took almost a month to get our paperwork to register the cars, we were mislead in the original paperwork we signed and had to resign completely different paperwork with almost double the interest rate plus the increased the number of payments without telling us, we were mislead about the purchase and refund from our trade ins, and although they tried to make that one better. I called to talk to the Manager of the dealership he answered the phone by saying YES! and then said he would call me back and never did. I can't believe the way it was handled and honestly would never purchase another car from there. Ali our sales guy was great other than misleading up about the amount we would get back from our old cars but other than that not very satisfied to say the least!!!
CEMACBE
Oct 28, 2015
Dave & Rick are the best car salesmen I've ever worked with. They are very knowledgable, considerate, kind, patient & understanding of my car buying needs. I will recommend them & Henderson Hyundai Superstore to my family, friends & co-workers.
KTERRY112
Oct 28, 2015
Best car buying experience from start to finish! Everyone was very patient with me, especially considering that I had specific requirements. Robert and Steve were exceptional!
donna.medina0511
Oct 27, 2015
Very happy with the over all experience of purchasing my new car. Kevin, our sales agent worked very hard to make it affordable. I will definitely send referrals.Thank you!
LAPAYASA
Oct 27, 2015
This is my local dealership. I believe in supporting great local businesses and this is certainly one of them!! Great people working for them also.
BRIA1090
Oct 26, 2015
Everything worked out exactly how I wanted. I took home the SUV that first caught my eye and it was my favorite of all. Robert was able to help me get down to the price that I could afford so I'm very satisfied.
OLDSK8DOG
Oct 26, 2015
I came in for the 2010 camaro but guess I didn't qualify for a used car. I am happy with the fuel mileage but was not what I came in for
gperki1
Oct 24, 2015
Great job on our trade-in and new purchase. This the forth vehicle we have purchased from Henderson Hyundai Super Store since 2007 and Max was involved in two previous new Hyundai puchases that we made and Omar was involved in one previous purchase. That pretty much speaks for itself as far as our satisfaction. I might also add that Bruce also did an excellent job and was very knowledgeable regarding our 2016 Tucson purchase. 'KUDOS' to all involved.
GTmama
Oct 24, 2015
My blue day at Henderson Hyundai's Superstore was super!!! Got a beautiful Elantra GT and meet some super nice people!!! What a way to spend a afternoon!!!!!'
Sirspencer
Oct 23, 2015
All the reviews on this site seem to be written by the dealers themselves thus most are all fake. I should know, I purchased 2 vehicles from them. A brand new Hyundai Sonata in 2013 and a 2012 Hyundai Sante Fe just recently. The first experience was terrible, but me like a dummy went back because I believe in second chances. This is the most CORRUPT dealership that I have ever bought from. I buy vehicles all the time. From now on if I want a Hyundai, I will go to ABC Hyundai or even Planet Hyundai. They won't sue me for calling them corrupt because I will expose them.
2WAYTRUCKING
Oct 21, 2015
it was a good first experience, just needs to work on staying around the price area that the customer asks for, ex. if I wanted my payments to be under $400 a month , don't come at me with a payment of $450 because obviously that's over my comfort price range.
JOYLCLARK
Oct 21, 2015
Casey is a wonderful and caring salesperson. He truly just wants to get you a car that suits all your objectives and is not pushy--just helpful and knowledgeable. He knows Hyundai makes good cars so there is no need to be high-pressure as the cars speak for themselves and he helps you find the right one in your budget. Don't let his relatively young age fool you as he was washing cars at the dealership at age 16, so he will impress you with his extensive knowledge. In addition, he loves cars in general so his car knowledge in general is extensive. If you want honesty, knowledge, and a caring experience, go see Casey.
JPA62565
Oct 20, 2015
Henderson Hyundai Super Store is not only a great place to shop but an excellent experience for all the care your Hyundai could possibly ask for. Don't even bother with the rest. Come here and be amazed. It's a genuine pleasure. Honestly.
LINDA.PRICE702
Oct 20, 2015
I was only there to look at my options. Went to Hyundai because of reputation for quality and service. Was pleasantly surprised at the friendliness of staff and didn't feel pressured. They told me straight up what they could offer and I left as a new Hyundai owner. I highly recommend this dealership.
BRIAN.MOY
Oct 14, 2015
Great experience. MY friend owns an Elantra purchased from this dealership and recommended to me. This was the first dealership I went to and I was not planning to make a decision on my purchase that day. I was thinking I would buy the entry level model because of the price, but turned out I was able to get the car that I wanted at the price and monthly payment that I wanted. I am in sales myself and have been impressed with Eddie's attentiveness and great followup by phone call. Gets to the point which I appreciate.
NINJAGIRLJAS
Oct 14, 2015
I was very pleased with my visit to Henderson Hyundai Superstore. I would definitely recommend this dealership to anyone interested. Thank you for doing what you do.
krichhhh
Oct 10, 2015
Best dealership to buy a car from. My salesman Atiq made this whole sale so easy. The whole process took no longer then 1 hour, I told him what I needed and he made it happen. Very happy with the whole deal. Thank you again henderson hyundai.
JLP3510
Oct 7, 2015
The Dealership was modern, clean, professional, courteous, friendly and informative. I would certainly recommend Henderson Hyundai to my friends and associates. I look forward to a good relationship with the service department.
PMAROHN
Oct 7, 2015
Awesome dealership! They make feel like they really are happy you walked through the door. They are organized and qualified to help you make a the right decision about a vehicle.
MYKAHL88.C
Oct 6, 2015
It was a great experience. I managed to get the car that I wanted. Noli stuck it out with me till we came across the car that I wanted. It was a good time and now I have a new car!
JKELEMEN322
Oct 6, 2015
We have purchased three Tucson's within three years. Hyundai continues to improve on this car and we love it! We have also leased an Elantra and would lease another car in the future.
KPRIVATEJOY
Oct 6, 2015
I went in just to see what they had to offer in models as far as colors and differnt packages. I never intended to buy a caruntil November 1st 2015. Heck I could not refuse the offer they presented me with. I hit that gong and one hour and thirty minuteslater I was driving off the lot in my new 2015 Hyundai Sport and I did not intend to buy the Sport but like I said the deal was great!
MikeB
Oct 3, 2015
We recently purchased a vehicle for our daughter. Noli was our salesperson and was outstanding. He was very patient and committed to ensuring that we were satisfied with our vehicle. I will definitely purchase another car from Henderson Hyundai and refer my friends! Thanks Noli!! Mike B
JAMESCPKLEIN
Oct 2, 2015
Thanks everything was good, easy fast well explained, art showed me a good variety of cars to choose from and helped me to make the right choice with an appropriate amount of knowledge
LEAHYK
Sep 28, 2015
Amazing experience all around! Efficient, patient and friendly service! This was my first new car purchase. I didn't feel pressured or overwhelmed. I originally didn't start out looking to buy a hyundai but I couldn't be happier. I came in with a trade in and they were able to negotiate and meet me at my asking price. They even tinted my window and took care of the entire dmv registration process. This dealership really has an amazing staff that went the extra mile for a truly awesome car buying experience. And LOVE my new car!
SABREEA18
Sep 28, 2015
Nice and simple , no hassling me or upselling for a car out of my budget . Andrew did a excellent job helping me find the car for me!!
JERHARGISBC
Sep 26, 2015
Ali,Bennie and Omar were very professional and understanding to my personal needs. Any problems with the vehicle (Dings and scratches) were handled in a timely manner. The staff was very polite and customer service oriented. I feel the price of the vehicles were a little pricey. I was also given the gift card and 3 day vacation promised to me via a letter in the mail I received.
CCFDK9
Sep 25, 2015
Henderson hyundai is a good car dealership that helped out in my new car process, Andrew was professional and attentive to my car busing needs.
BLAINE0525
Sep 19, 2015
knowledgeable, friendly staff.Choose to come back to Henderson dealership for second car, may be back next year when lease it up based on offers available at the time of lease end or before.
dr. robert holzmiller
Sep 18, 2015
Got the vehicle we wanted for the payment we indicated. The process was handled in a very timely manner. This is the 6th Hyundai we have purchased from Henderson Hyundai.
HYUDAI4LIFE
Sep 16, 2015
I always go to Bennie for any service needs. He never has a problem getting me in when it's necessary and it's always quick and easy. It's great having someone that knows about cars and service that I can trust. Wouldn't go anywhere else!
SCOTT6
Sep 16, 2015
The time it took from the deal being negotiated to get into finance and do the paperwork was over an hour and a half. I almost walked out, but then my salesperson contacted another finance guy and he took care of us. Other than that, the dealership was professional and courteous. I would def recommend this dealer to others.
sigma1623
Sep 14, 2015
I recently brought in both of my vehicles for service, Leann Newland is my service advisor. The day I brought my second vehicle in, the shop was overbook; Leann informed me the service was running late. Indeed they were running late, I was one of the last ones to get out of there. Although the rest of the service advisors and other service center employees had gone home, Leann stayed and got my car out of the shop as soon as she could. She also discounted one of the services for the inconvenience. She also assisted another customer whose service advisor had left. I give Leann 5 stars in customer service and dedication to her company and job.
DA BEARS!!!
Sep 14, 2015
Excellent follow up and follow through!!! Very knowledgeable and set realistic expectations upfront so I could plan my day. At the end the service was delivered as promised with a smile and a big thank you. Wish more places had people like Bennie representing them!!!!
KIAGUY1087
Sep 14, 2015
jOHN tUTINO MADE MY BUYING EXPERIENCE EXCEPTIONAL. jOHN IS VERY KNOWLEDGEABLE AND PROFESSIONAL IN DOING HIS JOB SO WELL AND SHOULD BE ACKNOWLEDGED FOR IT. tHE ENTIRE DEALERSHIP DESERVES 5 STARS OUT OF 5 STARS FOR GOING ABOVE AND BEYOND TO THEIR CUSTOMERS HAPPY AND KEEP COMING BACK AGAIN AND AGAIN TO.MAINTAIN A PERSONAL CUSTOMER SERVICE RELATIONSHIP. GREAT JOB TOO ALL INVOLVED IN MY VEHICLE PURCHASE.
Maxie
Sep 12, 2015
I love bringing my vehicle to Bennie at Henderson Hyundai. Not only does he take care of what my concerns are but he is always careful to look at possible future problems... thanks for always looking out for our family's driving safety Bennie!
CarsLand2012
Sep 11, 2015
Noli was our sales rep. very knowledgeable and was very pleasant without any pressure. This was one of our best car buying experiences. please keep it up and I hope nothing changes when we return a few years to buy a another car
FAYERUSSELL55
Sep 11, 2015
I HAVE GOTTEN THE CAR THAT WHEN I SAT IN IT I FELT AT HOME. THIS CAR MAKES ME SMILE EVERY TIME I TURN IT ON. I HAVE ALREADY GIVEN IT A NAME...HIS NAME IS Charlie. NAMED AFTER MY DAD CHARLES AND MY SISTER CHARLENE WHO RECENTLY DIED. I LOOK FORWARD TO MANY MILES OF DRIVING PLEASURE IN THE YEARS TO COME. I FEEL LIKE CAPTAIN KIRK ON THE STAR SHIP ENTERPRISE...HA HA HA.. NOW I CAN GO WHERE NO ONE HAS GONE BEFORE.
MARYHAF
Sep 11, 2015
Vehicles have really changed and my car needs are changing. I originally wanted a veloster but put aside that idea after realizing that it would be a good investment to have a vehicle that rode a little higher. The test drive in the Tucson and the expert presentation convinced me that was the way to go. I love the little SUV. Thank you, Casey. You made this easy for me.
MDSPHOTO1
Sep 11, 2015
I Have always found the Customer service to be handled very professionally with all the Hyundai that we have purchased from you.Thank you.Mike De Simone
Berkeley03
Sep 10, 2015
They were very accommodating to my schedule and got me in and out of there in a reasonable amount of time. Benny was knowledgeable and courteous. Good explanation of work needed and advised what services I needed now and what I should think about getting in the future. Quality of work and experience was great.
INFO4
Sep 10, 2015
Everyone I worked with was very professional, knowledgeable, and kind. I enjoyed my experience purchasing from Henderson Hyundai and will definitely be returning in the future.
MANNATIM1
Sep 10, 2015
Great Experience Noli did a great job he was very professional at all times and enjoyed working with him. Steve in the finance office was also great.
MBECONADO
Sep 10, 2015
I've visited the dealership several times and my primary contact I prefer to talk to is Max Ansary, he's always been helpful, understands my needs and provides me all the information I need and I trust him. He's helped me purchase 7 vehicles. As long as he's at the dealership, I will always deal with him.
RWERLINGER
Sep 10, 2015
FIRST OF ALL IT TOOK FOUR HOURS WENT WE HAD BEEN THERE DAY BEFORE AND AGREED ON A PRICE AND VEHICLE AND THEN GOT DABLY TREATED AND INSULTED
PORT.KATHY
Sep 9, 2015
I had been looking for a particular Elantra in Utah for several weeks and could not find what I wanted. I called Art Muro and told him what I was searching for. He was right on it and called me back very quickly. He informed me that Henderson Hyundai had exactly what I was looking for! He even offered to keep it for me for a few days until I could get there to purchase it. When I arrived, I was given the royal treatment throughout the entire experience. He answered all of my questions (there were many!!) and made sure I knew how to operate my new car. I was very pleased with the experience and I will definitely recommend this dealership to anyone looking for a new car!!
RSKONE2
Sep 9, 2015
Great employees to deal with. No hassle and straight forward. Very friendly and helpful. They care about what we were looking for in a vehicle.
Snickers
Sep 9, 2015
I love Henderson Hyundia, they have amazing customer service! It is a great feeling when you can walk away and know your car is safe to drive.
kelvinliang578
Sep 8, 2015
Came in to the dealership just looking and wanting a test drive. Ended up leaving with a great 2014 Gen Coupe awesome car and Joe made it a point to get whatever I needed finiacial. Defintley recommend to people, awesome customer service. Even got to hit a Gong after purchasing the vehicle.
JACQUELINE.AHSAM
Sep 7, 2015
love the new car...it was a great experience! looking forward to peace of mind & worry free driving for the next 3 years!!! and coming in back in a couple of years to re-fi!!! thanks everyone!!!
Nogame
Sep 7, 2015
My sales person Joe Jeremiah made my 5 th visit of the day to a car dealership stress free. He was very professional and wanted to make sure that whether I purchased a car or not that I had a positive experience. The dealership actually had to order the car but knowing that if they didn't have the car they could order what I wanted was important to the purchase of my new car.
NICHOLASTSAMES
Sep 6, 2015
SO nice and easy to deal with. They listen and let you breath when deciding. No nonsense with rates and prices. For once in my life I had an easy car buying experience :) Ask for Bruce he is a great sale staff member!
LANA0
Sep 6, 2015
Henderson Hyundai Superstore is a great place to purchase a vehicle. They are professional and make the whole process very easy, and we all know car buying or leasing can be quite lengthy with some drama...I will always do business with them. My salesman Eddie and Josephine and all the managers made this experience delightful I got exactly what I wanted. They really did a great job. I felt very special.
Mary & John
Sep 6, 2015
Ricky Walker and the entire team are models of customer service. They made my experience easy and pleasant with their great personalities and genuine kindness. With Ricky, I never felt pressured to get more extras, buy a more expensive model, or that I was not good enough with a lower credit score. He said he was working for me and I genuinely felt that he was. It was a very welcoming feeling in the showroom also, everyone saying hi as they bustled about with other customers. I am glad that I tried another dealership as my last experience at Planet Hyundai was the complete opposite. I would never go back to Planet but will return and always recommend Henderson Hyundai. I love my 2016 Tucson!
CMJG
Sep 5, 2015
Recognizing there are several good products in the 2016 general lineup of automobiles, Henderson Hyundai provides a product backed up by an amazing service program and a really attractive array of vehicles. This friendly, low pressure dealership is admirably represented by sales rep Joe Jeremiah. He will never rush you nor pressure you. He aids you in getting you into the vehicle YOU want at a price you want to pay.
Ladybug278
Sep 5, 2015
I called in to the dealership looking to purchase a Sonata turbo, I spoke with Amanda Fravle (sp?)in the internet department. She was very helpful, polite and willing to help me find the right car to fit my needs. And I came in later that day to get the exact car we talked about. The price didn't change! I will be back in the future and will refer friends and family.
Lostinvegas0
Sep 5, 2015
I needed an oil change so I called Bennie and he got me in and out quickly. Thanks for the excellent service and inexpensive price.
ManLon
Sep 5, 2015
We had outstanding service from Joe and he made it real comfortable to conduct business with a purchase of one of your vehicles, My wife is fond of his mannerism and honesty compare to other sales reps, during past few weeks at your competitors. I applaud Joe and the Henderson Hyundai team for taken care of a bump from the lot and cleared it for my wife to drive her car off your lot, ask any married couple, you don't like to see a unhappy wife, Thanks team!!!!Richard & Tonya
allah
Sep 4, 2015
I went to Henderson Hyundai with my mom to take a look a new car, we met Ali there. Very professional super knowledgeable and extremely super nice person.He listen for our needs and desire. Thank you so much Ali and Henderson Hyundai for making our purchase so headacheless and easy. We apperciate all your hard work and professionalizem. We will recommend all our friends and family to Henderson Hyundai. Thanks so much once again
b-low12
Sep 4, 2015
This was one of the best experiences I have had at any dealership. The sales man helping me1, Anthony DiPietro was easy to talk to and very helpful. When it came down to prices Anthony was also able to help out in making sure we had ana amazing deal. I felt very satisfied and will always recommend this dealership to anyone looking to buy a car.
Cchorens
Sep 4, 2015
Just wanted to let everyone know to see Noli at Henderson Hyundai. My family has bought two vehicles from Noli. He is very professional and the only dealer you should ask for. Great experience.
jmoss202
Sep 4, 2015
Atiqe listened to my price range and worked to get the price I wanted very quickly. The paperwork was completed in record time and the vehicle delivered in flawless working order.
joebecky
Sep 4, 2015
When we enter the dealership we were greeted by Noli with a big smile & how can I help you today. Our experience was one of the best we've had with any dealership in town. Before we left he explained every detail of our new car. He has followed up with phone calls to make sure everything is okay. Would return to buy our next car from him & also send our family & friends too.
mrcee135
Sep 4, 2015
Stopped by and was greeted by *RICK Very professional and knowledgeable about the product. In a few short hours I purchased a brand new vehicle. I hope after the sale was just as good as before just in case I need it. I would highly recommend going by and asking for RICK. Thanks, Mr Peter C
The Jones
Sep 4, 2015
Buying a car is usually something that people dread BUT this purchase was the best we have ever expierenced. They always give the customer undivided attention and will they take the time to search out the perfect vehicle for you. Dealing with the sales department and the finance dept was a breeze. Friendly, courteous and a great expierence, this is the dealership that we always refer family and friends to, this is our 3rd purchase and it will won't be our last. Thank you again Henderson Hyundai!!
yourkidding
Sep 4, 2015
RICK WALKER HAS BEEN OUR FAVORITE HYUNDAI SALESMAN FOR OUR LAST 3 HYUNDAI'S!!! HE KNOWS DETAILS OF THE CAR YOUR PURCHASING, ANSWERS ALL QUESTIONS, AND MOST IMPORTANT---FAST
Tturner750
Aug 30, 2015
Very happy with my overall experience at Henderson Hyundai. Every person that helped me in purchasing my used car was very honest and helpful! Could not ask for an easier car buying experience. My sales rep was Casey Mckenna, he was super helpful, very honest and reliable!
Sillyhayn
Aug 29, 2015
Bruce Boisvert is an awesome sales rep. He is always caring and willing to go that extra step for his customers. Bruce is very personable.
Stennyberger 1 & 2
Aug 29, 2015
Staff is very helpful, especially Nick in finance. They go above and beyond to please their customers. I recommend anyone looking for a new or pre owned vehicle to shop here first. Service is also a pleasure to have your vehicle serviced here, efficient, accommodating and timely.
epauze
Aug 29, 2015
I went to Henderson Hyundai today to purchase a new car.. I want everyone to ask for Josh Wooton, he has been my sales manger for seven Years. Not only did Josh get me in the car I wanted, his customer support for everyone exceeds any one I have ever dealt with at any car dealership. P;ease, ask for Josh Wooton, he will make your experience painless and you will always be satisfied with Josh when you go to the dealership. It was stress free and you always can depend on Josh to take care of you as if you were his first customer. Henderson Hyundai should be your first choice four outstanding customer service; Please ask for Josh Wooten he will take care of you stress free.
iemchris
Aug 29, 2015
I have bought many vehicles from this dealership. It never fails if I go during the week or on the weekend they are always courteous to my needs. Josh has been my salesman for all of my cars. No matter if I am searching for a new car or have questions about my current car he continues to go beyond just my salesman. I trust his expertise and he is getting to know my needs in my car choices. Today I went in to trade in my car and even though the test drive didn't go as planned he promised his to keep me informed of any new cars that might come on the lot. I trust Josh that he won't let me down and I will have number 6 soon. :)
Cook89us
Aug 28, 2015
My name is Jan Jaramillo. I was in the market for a new vehicle, an suv to be exact. I had spoke with Josephine Gentry ( Internet Sales Director) and she had discussed with me the great deals and incentives they had going on. Josephine made it really comfortable for me and invited me to check out the dealership and I am ever so grateful I did. When I arrived there, I was greeted by friendly staff and I was introduced to Max Ansary. Max was really patient with me and treated me like I was a five star guests. Max introduce me to Gene Huxley who became my sales Representative. Max and Gene worked closely together to get me what I wanted. After choosing the vehicle I wanted, and a deal was worked out, I littlerly was so happy knowing that they were able to assist me and get me what I wanted. John Tutino walked up to the table I was sitting at and introduced himself to me. John made it so comfortable for me to go into his office and sign papers. He properly answered all questions I had to ask , and he also explained everything to me. Charles Levy runs such an amazing business and he has such an amazing staff working for him at Henderson Hyundai to provide happy costumers such as myself with such an amazing experience. I would like to say thank you to:Charles LevyJosephine GentryMax AnsaryJohn TutinoGene Huxley August 6, 2015 will be a day I will never forget!!!That was the day I drove home with my new 2015 Hyundai Tucson!Thank you Henderson Hyundai!Jan Mark Jaramillo
cowboyguy
Aug 28, 2015
My salesman really knew what he was doing. I felt very comfortable with him. It's hard for me to trust in sales people, but with Casey it was easy. I felt he had my best interest as a priority. I would recommend him to anyone who wants to buy a car.
JAIMEE.PEPE
Aug 28, 2015
Everyone there is super nice. MR. NOLI HALL was my salesman and he was just wonderful. Very knowledgeable in all aspects. The entire time he kept the experience personal and not treating me like just anorher sale. I definitely recommend this place!
Rena
Aug 28, 2015
Our sales rep, Rick Walker was phenomenal! My husband is very particular and Rick was patient and answered every single question. We purchased a Tucson and love it! Rick is a great salesman. Thank you Rick!
Stevethegreat
Aug 28, 2015
It was simple and a greater experience than I ever had purchasing a car. I would highly recommend any of my friends and family to go see ATIQ! His knowledge and experience in getting the deal happens was awesome...His smiling face every time I go to get my car wash makes us smile too...
SUKAW
Aug 27, 2015
Ali was beyond any expectations of a car salesperson . My husband and I usually dread the idea of negotiating with dealerships . working with Ali was pleasant and enjoyable . I am sure that he is a valuable member of your sales team. If there was any constructive criticism about the whole experience it was the amount of time from trading in our Elantra until the payment was made to our bank who we had our first car loan with . I understand that this happens on occasion and that it is really out of the hands of the dealership . I know that Ali is a very busy person but he would be someone that I would seek out as a friend and would really like to get to know him and his family more in the future.
BNICKENS32
Aug 27, 2015
Joe was very professional and personable and made sure all of my vehicle leasing needs were met. My first maintenance appointment was pre-scheduled and I received follow-up phone calls to make sure I was satisfied with my new leased vehicle. Great car salesman!
DUCKIEFLEW
Aug 22, 2015
We were very pleased with our treatment at Henderson Hyundai! We were treated very well and felt that our best interests were a top consideration! Thank you to all, especially Anthony and John Tutino!
H.NOVAK79
Aug 22, 2015
Awesome first car for my fiancee. I was very pleased, it was axactly what we were looking for, and affordable. They got me in and out, and didn't leave with any questions.
MRSHBRR
Aug 22, 2015
Purchased new Sonata. Great experience and would recommend this dealer to others wishing to purchase a Hyundai. Eddie was a great sales person and very helpful.
BAHMSAWAY1
Aug 20, 2015
I was there for 8 hours however I left with a brand new car. It wasn't the vehicle I wanted but for financial reasons I am happy with what I got for now.
CBURGES4
Aug 20, 2015
Noli was great and he didn't pressure me into buying anything I didn't want too. I think that financing needs to be more upfront with agreements though or at least communicate better of what is going on.
ANNETTE1084
Aug 18, 2015
I purchased my car on 7/25 and was then told by my sales rep to spin the prize wheel. I landed on $100 VISA gift card. I was then told I would receive it when I came back in and signed my final documents. I returned on 8/1 to sign my papers. I asked about my gift card and was then told they were out of them but a check would be mailed to me. It is now 8/18 (17 days later) and I still have not received the $100 gift card/check. I have communicated with my sales rep Gene and was told that "the check was sent out" but that was 11 days ago and I still have not received anything. It is just plain rude and disgusting that I just bought a brand new car and am about to pay over $30,000 for it, but yet my dealership can't even get my the $100 gift card I won in THEIR promotional prize wheel.
MIKEBAKE51
Aug 17, 2015
This was the first time purchasing a car in the state of Nevada, and the experience was much better than previous ones. Our salesman Eddie took us to the original CAR that we were interested in, then gave us suggestions on another car that better suited our needs.Left dealership feeling proud of the purchase and glad that we chose Henderson Hyundai!
MISSMARISSO23
Aug 15, 2015
I had a great experience buying my first car, and Johnathan was a great help! Enjoying every minute I take a drive in my new car
LEWNMAR
Aug 14, 2015
excellent car selection excellent price very happy with the experience my first new car in 11 years my 2004 elantra was also purchased at henderson hyundai
JASONR0125
Aug 11, 2015
Even if you're not a fan of Hyundai you just can't beat a 100,000 mile bumper to bumper warranty! That says it all lol. I doubt you'll find another dealership that can offer that.
MOBYBICH
Aug 11, 2015
We got exactly what we wanted, with kindness and professionalism from every employee. This was a great experience, and we will definitely be back. Thank you.
BOB20
Aug 7, 2015
I found this Car and Dealership to best to suit my needs and be treated like a VIP at the same time. Nice to see a company spend time and money training their people.Thank you,Sincerely,Robert D. Bunim
KATMANDU30
Aug 6, 2015
I was most pleased with my experience. I have told all my friends about my car buying experience and how happy I was was with it. I definitely will and have recommend Henderson Hyundai.
KELLEYRJK
Aug 5, 2015
Great experience, second time we have purchased from this dealership - bought 2 cars, and it only took 4 hrs start to finish! We got the price we wanted and were treated great throughout the process. Eddie, our sales rep, was easy to work with and very responsive to our demands. John in finance was also exceptional, he has a great personality and got us in and out in no time - definitely our easiest experience in finance over the years, and we have bought a lot of cars! Overall, great job by all and would definitely purchase from them again when our leases run out!
MFLANNERY75
Aug 4, 2015
The people I worked with, especially John and Casey, were very friendly, professional, and helped me get the perfect car for my needs.Not allowing an entry unless there are at least 25 words is very frustrating.
BGROSE0
Jul 31, 2015
The process of purchasing to vehicles for our business was a breeze and very professional. We told Erica exactly what we were looking for and what we wanted to spend and she made it happen. The vehicles were fueled washed and paper work was ready to go when we arrived. We would use this dealership again if we needed more vehicles in the future.Thank you Henderson Hyundai.
NATHANDEAVER
Jul 30, 2015
Overall excellent experience. Bruce was a great sales rep. Max really helped me feel great about the car and the deal I got. John Tutinon was excellent in finance. I feel like the dealership bent over backwards to make sure I had a car buying experience. I can honestly say it was the most professional team/dealership I have dealt with. Thanks for making it such a positive experience.
PAPPAS7
Jul 26, 2015
We had a very good experience and we were happy with the deal. My Mom kept recommending you as she is happy with her car and service.
TUTINO
Jul 24, 2015
A+ all the way around service and staff are awesome, worked with me on price, buying a car is a long process henderson hyundai makes it easy.
CARANGICHRIS
Jul 23, 2015
It was good. People were friendly. Very helpful. It did take longer then I would have liked. They did their best to make me feel comfortable
TRENTMATTHEWS22
Jul 22, 2015
Dealership follow-up to important questions is unacceptable. I had to make a couple of belligerent phone calls before my questions were answered and I'm still not sure it was truthful. I still have received acceptable results.
SJS9145
Jul 21, 2015
Very happy with this dealer, they are professional and not at all high pressure which makes the whole process a good experience. Casey in particular took good care of our needs.
STEPHANIE0
Jul 18, 2015
This is my second of many vehicles that will be purchased at Henderson Hyundai. We always enjoy our interactions with the staff. Max, Pierre and John were awesome!
RICARDO.BAUTISTA.I
Jul 16, 2015
Rami at Henderson Hyundai was a calm and patient person and answered any and all of my questions. Our test drive was very straightforward and I was able to get a pretty good feel for the car. He knew I had already done some research on the car and knew that I just wanted to enjoy the drive without me having to say a word. After the test drive, I was in love with the vehicle. He simply gave me all the information I needed and didn't have to force me the deal. He was very considerate and offered me and my family water bottles from the get go, as it was quite a hot day. John from finance was very informative and straightforward. He let us know everything we were getting in the deal and was very quick to answer any of my questions. Overall, this was a pleasant first purchase experience, and I will strongly consider coming back for any other vehicles to purchase.
ANDROJ01
Jul 14, 2015
My salesman Joe Rodriguez was the most mature professional and thorough salesman I have experienced. He took his time answered all questions and explained all aspects of the vehicles we wanted to know about. His knowledge of all the Hyundai vehicles was exemplary and way above and beyond what we experienced at other Hyundai dealerships. I will contuse doing business with Joe Rodriguez and Henderson Hyundai.
MESSANO_ANTHONY
Jul 14, 2015
Between the greeting of max the interdiction of Ali and the closing with Omar our experience was above and beyond what we expected, we are very geatful for these three as they took really good care of us throughout our car purchases, thank you and cheers to them.
DTEASTMAN
Jul 9, 2015
It was a pleasant, quick experience. No high pressure sales and everyone was friendly and yet professional. Ali Hashimi, my salesman, was enjoyable to work with and was really good with the information on the car features during the test drive.
JGIPSON36
Jun 30, 2015
Henderson Hyundai has a great staff. I would recommend them for a great buying experience. They are very knowledgeable, friendly,and willing to help. They have a great team.
NYSCILLA
Jun 29, 2015
I went in for service, decided to test drive and buy a new Santa Fe as my last one was so good to me. Made deal, salesman wrote key terms down and asked me to sign - 5,000 trade in, 2250 in rebates, and options for down payment/monthly payment (trade in value was at LEAST 5,000 on all sites I researched). I chose the down payment and he asked me to sign. I did - we had a deal. Then I was asked to wait, despite having told them I needed to get to work. When I finally got into the finance department the guy rushed me through everything. When I got home I realized why - despite my agreement with the salesman, they only gave me $4,000 for my trade in. This was NOT the deal. I tried to contact sales and of course, never received a response. This is not sales tactics - this is quite simply lying. They tell you one thing and put another in the contract which you sign based on what they told you. I would NEVER EVER EVER do business with this dealership again and recommend you do not either. If you do, don't rely on anything they tell you, review your contract VERY carefully as they change the terms you agreed upon. I was a loyal returning customer and this is how I was treated. For $1k they just lost a customer they could have had for life.
jerry429
Jun 28, 2015
car hard to start after filling up with fuel, otherwise starts ok. service manager Leann and her team tackled this problem as a challenge. they were very through, very courteous and answered all of my questions. I would nominate Leann as service adviser of the year
ANGUSJE28
Jun 24, 2015
Not at this time. will wait for future opportunities. All car purchases are similar. Profit is the main focus of dealers and salesmen. Customer should always have a price that he or she is willing to pay. Too much information such social security number, date of birth is required of customers paying cash.
FATLIZARD72
Jun 19, 2015
but unfortunately they are an abusive company with no respect for the customer. You think you are a car buyer, but your closer thinks you are a chump to be fleeced. this was the most miserable new car purchase I have eve made. The closer should be fired.2nd problem--they did not send the registration paperwork to motor vehicles within the 15 day limit, so I had to pay an extension and am still waiting.3rd problem-- they did not send the $500 gas check negotiated.4th problem--they did not disclose in advance that the car did not come with a spare. Visions of sitting in 115 degree heat waiting hours for a tow truck to fix a measly flat. Years ago I bought a pickup and the disclosed IN ADVANCE that a spare was not included.
FIVEFIVE_22
Jun 19, 2015
Bruce Boisvert is Great he will ask you questions to help him get you into the vehicle you want. The best thing is he really listen to you he does not try to sale you something you don't want.
TIMOTHYJC1999
Jun 15, 2015
My second time purchasing there and I would do it again. Bruce is a great guy to deal with. I plan on returning next year.
ENJBANKI
Jun 13, 2015
I like this Hyundai Henderson Superstore. I used it for the service of my previous Hyundai Santa Fe Sport, and purchasing the new one. Thank You.Joseph Banki
FOREVEGAS
Jun 9, 2015
Great deal and great people. Good assortment of vehicles, had all the models I was interested in. Didn't take long to complete the process and everyone was professional and courteous.
BRANDY.DIOP
Jun 3, 2015
Love my new car. A perfect buy for the cost and what I needed. I am very satisfied with my car, the dealership & my whole experience. They made my purchase quick & painless. I definitely recommend this dealership to others.
SAMMCOPANI
May 29, 2015
NICE FRIENDLY EXPERANCE. GOOD PLACE TO BUY A CAR. EDDIE DID A VERY GOOD JOB, FOUND US A CAR IN THE OVER FLOW YARD, WHEN WE NEEDED IT........
PHILIPSETTIMO
May 28, 2015
Awesome dealership. I would highly recommend buying a car here. Beyond the fact that the dealership offers great warrantees on the vehicles it also offers free oil changes and carwashes.
PAUL0
May 22, 2015
I had been to this dealership years ago and walked out promising to never return. Was Contacted by Ali a year ago and decided to test his sincerity and ended up buying a car because of him. Because of a recent email and phone call I went in to look with my wife and ended up buying our 6th and 7th Hyundai's!
SOSMOND
May 22, 2015
I had been working with several dealers. I chose Henderson Hyundai because they were the only dealer that had been completely honest with me from the start. They gave me a great price. I would recommend Henderson Hyundai to anyone!
Customerbdh
May 12, 2015
I drive for work and have to go in construction sites multiple times a week. In the past 9 months I have had to have 2 tire replacements and 2 repairs. The people in the service department are wonderful! They always have taken me without an appointment and with no hassle. Since the day I bought my car a year and a half ago they have been great start to finish. Thanks Henderson Hyundai !
Rick
Apr 14, 2015
DO NO LEASE A CAR FROM THEM!!!!!! They will say anything to sell a car to you, I was lied to during the sales process by 2 reps when at their request to turn in my lease early they hook you by saying there will be no prepayment penalties, excess mileage and no wear and tear to turn in the Car early just come in and they can upgrade me to the bigger model with no money down was there sales pitch. Now I am stuck with a 1,400.00 bill that they said I would not receive during signing and now am being forced to pay. I believe they just want to make the sale at any cost BE CAREFUL! When I called and confronted them JASON in the lease return said he would go to bat for me and talk to the owner to make it right and he never responded to me, I received a bill 3 weeks later from a creditor , I called him back again and he stated give him a day to address the issue 4 days later no call ....... They just lost a customer and the rest of my family who bought from them. BAD BUSINESS!!!!!!
Noe C.
Mar 21, 2015
Took my car to get serviced today at Henderson Hyundai and Tony assisted me. His customer service was just impeccable!!!! Totally coming back!!! Noe C.
mg
Mar 19, 2015
I love Buck's Truck! I was looking to buy a truck but bought my Sonata in part because of Buck's Truck. I have used it several times in the past 2 years for everything from trips to the dump to picking up new furniture. I tell everyone how great this dealership is - you can buy a Hyundai at other dealers but where else can you get free oil changes, free car washes and the use of Buck's truck! Everyone is so friendly and helpful too. Best car buying decision I've made.
pam
Mar 11, 2015
I have been going out to this store for 1year , everyone from outside to the inside always friendly with a simple "have a cup of coffee while you wait " Leann was my agent who writes up my order , always very nice ,
Shae3891
Dec 22, 2014
Let me start by saying I did NOT want to buy a car. My car was rear ended and totaled. I was hoping to drive my old car, payment free, for another year so I was pretty upset about having to buy a new car. My husband I were deciding between a pre-owned Prius and a Sonata Hybrid. After looking at the Prius I started with Henderson Hyundai but looking on line, I used their " Chat" feature and got Amanda F. Out of all the "chats" I did on line she was the only one that took the time to tell me immediately what they had that matched what I was looking for. Everyone else wanted to email or call me back. I am still waiting on emails from other dealers. We went down the next day to check out what they had. Amanda connected us with Art the salesman and within 15 minutes we were test driving the car we were interested in (and eventually bought). After the test drive we knew we liked the car but the price on the Prius was a little closer to our range. Art "worked with the numbers" and told us what he could sell it to us for. We told him we were interested but still wanted to do some research. He gave us his card, got our phone number and that was it, not pressure, no problem, just said " call me if you have other questions". We went home, did our research and decided we wanted the car. Called Art later that day and arranged to come back. He had another customer when we got there but he introduced us to Josh W. who let us test drive one more time, answered all our questions and finalized our sale. This took about 45 minutes and then he got us to John T. in finance where we finished everything up in about another half hour. Everyone was so courteous and did not pressure us once, they answered their phone and/or returned calls immediately and made us feel like a priority. We opted to finance through our bank and they didn't pressure us to go through them and helped get all the docs to our bank quickly. They helped take an unfortunate and unwanted experience and made it seamless and enjoyable. Would recommend to anyone.
bobinvegas2013
Sep 21, 2014
The salesman was nice enough. The price (which wasn't anywhere on the car) was a little high but sticker prices usually are. That's where negotiation comes in. Everything went fine until the "sales manager" showed up. He said our trade in was worth nothing. Zero. The price of the car came down a whopping $35. We made a counter offer. He said he could give us $1000 on our trade in. Apparently it magically and suddenly became worth $1000. Interesting. But the price of the car didn't change. When he challenged us on what "his" car was worth and we told him it wasn't anywhere near what they said it was, he said, and I quote "Okay, we're done here". He picked up his paperwork and walked away as a child would walk away with their toys when a sibling isn't playing right. Some negotiator the Sales Manager was. Apparently, he didn't feel it was worth his time to talk to a female. I actually got the impression it was below him to talk to a woman. Needless to say, we won't be going back. Did I mention that we looked up the car on their website and it was $900 LESS than they told us in person.
Lgusman
Sep 21, 2014
Do not buy at this dealership they will steal your money and lie to you!!! BRUCE IS A LIAR HE WILL TELL YOU ONE THING WHEN BUYING THE CAR BUT TURN THINGS AROUND WHEN YOU CONFRONT HIM MONTHS LATER!!! CHECK YOUR CONTRACT BEFORE YOU SIGN ANYPAPERS NICK WILL RUSH YOU TO SIGNING PAPERS BEFORE YOU CAN READ ANYTHING. SO MAKE SURE YOU READ EVERYTHING BEFORE SIGNING . BRUCE IS A LIAR HE WILL SCAM YOU AND LATER LAUGH IN YOUR FACE!!!!!!!! HAD THE WORSTH EXPERIENCE AT THIS DEALERSHIP!!!!
vpzapp
Jun 20, 2014
We purchased a used vehicle. Drove it off the lot. Drove about 4 mikes and pulled over by the police. None of the right side lights, front or rear were working. The officer asked if we had a temp driving permit. We did not. Sales did not put the 30 day permit in or on the vehicle. He did not give us a citation but said we could not drive it without the permitWe were only given 1 set of keys but told they could call the previous owner and get the second set. The door code was not given to us. We were told they could probably get the code. We came back to have the right side lights fixed and some upholstery repairs. Service did not know we were coming. Our appointment was at 8:30 am. We waiting around for several hours. When we asked for a status, the service writer told us the upholstery man was there at 7am and left. We asked her why she did not tell us this earlier. She rudely said "I am only the service writer".Sales was unable to get the second set of keys nor the door code. This will cost us around $300 to get those from the dealer.After a long ordeal and some disappointments we left and will probably never return.Since this was initially advertised on the internet,I left a message with the internet manager. I had hoped he would have returned my call,But he did not. We paid the asking price thinking they would help us with things like the keys etc. we were wrong.
mets86
Jun 17, 2014
I have never had a more friendly & pressure free experience at car dealership in my life. I went in with my "Guard Up" but quickly let it down when I met Josephine & Gary. Josephine handled the appointment schedule, helped with directions & stayed in constant contact right up until we were introduced to Gary "Buck" Weslowski. He was patient, extremely educated on Hyundai, & very friendly. The amount of Inventory was impressive and we found the exact exterior & interior color we were looking for. We were happy with the price, the service program & of course the lifetime FREE oil changes!
kelbs07
Jun 12, 2014
My experience at Henderson Hyundai was great to say the least! I was contacted by Derric Robinson to trade in my 2008 Hyundai Accent, and came home with a brand new 2014 Elantra! I was very impressed with my overall experience, and was very lucky to have Harvy's assistance in picking out a new vehicle. Harvey was very honest, friendly, knowledgeable, along with many other great qualities!! I love how Henderson Hyundai treats their costumers and highly recommend them!!
rayj7
Jun 9, 2014
We had a wonderful experience! Using the Costco Auto Program to research the 2014 Santa Fe, we were referred to Henderson Hyundai. We dealt with Nicole Harrison initially, and she referred us to Gary "Buck" Wesolowski, the Costco rep. Gary was helpful, professional, informative, and patient. I never felt any pressure from him to make a quick decision. We were shown the Costco Member price, which was very fair. After sleeping on it, we came back a few days later to make the deal. This time we worked with Jason DaSilva, as Gary was out that afternoon. Jason was very helpful as well. Overall the experience was easy and actually enjoyable. We highly recommend all parties involved: the Costco Program, Henderson Hyundai, Gary W., Nicole H., & Jason D.
ottemobilemix
Jun 3, 2014
Just purchased a 2014 Sonata. Igor and Josephine were friendly, professional and excellent. The service was great! Anyone looking to purchase a car, please ask for Igor and Josephine.
preciouschiky
Jun 1, 2014
Amazing experience. Thank you so much for such a great car. I will recommend josie to everyone who is looking for a car. Thank you again!
Greatful3
Jun 1, 2014
I found Henderson Hyundai through the Costco program. Shortly after I was contacted by Nicole Harrison who followed up with me until I was ready. Once I had decided to make the purchase I gave her a call and she gave me verbal pricing as well as an emailed quote. Once I arrived Art Muro was my Costco rep introduced by Nicole. He took me straight to the vehicle we had already discussed pricing on. After the test we sat down and Art brought the price I had in the email from Nicole, we hit the bell quickly and proudly. Thanks to Art and Nicole my car buying experience was hassle free. Thanks again highly recommended.Greatful
Lenajohnsen
Jun 1, 2014
Moved here from out of state and they had the car ready for me to purchase. They were very helpful during the whole process with buying a new car.
Grammyof4
May 31, 2014
I drove from Peoria Arizona to go get my brand new Santa Fe from the worlds best interest sales which was Josephine Gentry, I have never had such incredible service until I went to Henderson Hyundai. I would recommend everyone to Josephine gentry. She made this process run so smoothly and I will be buying from her in the future
kidd21
May 31, 2014
I had such a wonderful experience with Henderson Hyundai!! The customer service and wide range of vehicle options were priceless. I will certainly be back for my next purchase. Nicole and Atiq were great to work with.
mmarlarkey
May 31, 2014
I started out working with Josie Gentry who was pleasant, professional, and very helpful. When I needed to back off for awhile, she gave me space and didn't press but offered to provide further assistance. I re-engaged with HH via Costco Auto Buying program and Gary W. finished up the sale. Gary too, was very helpful and patient in orienting me to the bells and whistles on my new Azera. Thanks to you both. I would heartily recommend working with either (or both) of them as I did. -- MM
poogydo
May 30, 2014
I have been asking for my warranty for almost 2 years. I received a copy of my receipt. I was told by the finance person that I should up my deductible to $1,000 becauase damage repairs were covered under my warranty up to $1,000 - so why pay for less deductible. When I accidently hit my mirror and it needed replaced - crickets. I had to pay the entire amount. I contacted Hyundai Corporate when Henderson Hyundai did not respond. They referred me back to Henderson - who has yet to respond. I would not recommend their warranty. The scribble we got upon purchase of the "gold warranty" was confusing at best and a bunch of baloney apparently.
beachbound57
May 30, 2014
I contacted Henderson Hyundai. I spoke with Josephine Gentry, She was awesome! She was very knowledgeable and helpful to my needs. I will be back to purchase from her when I am ready to buy. Thank you Josephine!
generac43
May 30, 2014
Have had Nissans in the past and decided to try out a Hyundai this time. We looked at a few and chose a Tucson SE PZEV AWD. Very nice vehicle! Our sales man was Bruce Boisvert. A great guy to work with. He is honest & no pressure. He has years of experience in dealing with cars and was able to answer all of our questions. My wife and I were very comfortable and relaxed with his "no pressure" sales. Our finance guy was Mark Dipietro. He handled all our finance needs fast and hassle free. (He's also a Rock Star from the 80's) If you are looking for a great deal and don't want to be pressured to buy something you don't want then I would recomend going to Henderson Hyundai Superstore and seeing BRUCE BOISVERT, sales man. If you want to deal internet then contact Nicole Harrison.
heidiolson1313
May 30, 2014
I was very happy with Henderson Hyundai. Eddie Zelonka was perfectly nice and helpful, and with very little struggle, anguish or time, I got in and outta there with an even better car than I went in expecting. I love my 2014 Elantra! Everyone there made the experience pleasant and easy.
GuitarGeorge17
May 29, 2014
Two ladies I work with both recommended your dealership. So I called and spoke with Josephine Gentry who has a sense of humor, very business like in the same breath. She is a real professional in the way she deals with the public. She knows how to roll with the flow. She was very helpful in getting things rolling for us. I used to work in retail and she would be a star anywhere. I was referred to Bruce by one of the ladies I work with and had said the magic words to me. A no nonsense experience. I gave Josephine an approximate time as I don't get out to Henderson anymore. I used to have service done on my Accent back in the 1990's. Josephine made a profound statement to me which exactly is how I felt. I hate going car shopping and the dentist. It's true. Car shopping is the last thing I want to do. That is why it has been thirteen years since the last visit to a car dealership. Everyone was so helpful.Cheri and I drove out on May 22, 2014 and met Bruce Boisvert at the door. He was very bottom line which shocked me but I sure loved it as did my wife. I have only known one other car salesman that I hit it off that well and he has passed away.Then we got to work with Mark Diepetro the finance manager. I told him I needed the Stratocaster on the wall which turned out to be a Squire. I used to play so we really hit it off.We would both recommend the A-Team.Thank you for all of your help.Mike & Cheri Minikel
Happyminns
May 29, 2014
I contacted Henderson Hyundai and Josephine answered she was so delightful I explained what I was looking for and with out any hesitation she answered all my questions!!! I would recommend to everyone I know to get in touch with Josephine as she made everything so pleasurable
kahlelat
May 29, 2014
I called and spoke to Nicole she is a well spoken young lady I gave about her history about my credit score she told me the possibilities of what she can do it sounded good almost to good so I went down and her word was very bond the car I wanted that she quoted me on was only off by a couple dollars which was fine she just has the best customer service I've had in a long while thanks again nicole
KatieRua
May 29, 2014
I drove from Arizona after talking with Josephine gentry about a Chevy silverado she had on her lot and when I got there everything was a breeze. Josephine made the process so smooth and I would recommend her to everyone !!!! Amazing sales and I'll be going back for more
Val757
May 29, 2014
I WENT ONLINE TO TAKE A LOOK AT THE NEW ELANTRA'S AND A CHAT FROM NICOLE POPPED UP. SHE WAS SO PLEASANT AND VERY HELPFUL. SHE ANSWERED ALL OF MY QUESTIONS REGARDING SAFETY AND AFFORADABILITY, SO I MADE AN APPOINTMENT TO COME IN FOR A TEST DRIVE. I WAS VERY PLEASED WITH THE SERVICE ONCE I ARRIVED. I WAS PUT IN CONTACT WITH A NICE SALESMAN NAMED ART. HE TOOK GREAT CARE OF ME! NEEDLESS TO SAY, I DROVE OFF IN A BRAND NEW ELANTRA. I WILL CERTAINLY REFER ANYONE TO HENDERSON HYUNDAI - GREAT CARS & GREAT SERVICE....YOU CAN'T BEAT THAT!!
rdeleon8
May 22, 2014
I was looking online for a new car and had questions about what my current vehicle would be worth as a trade in. I called the number listed and talked to Brian in the internet sales department. He was knowledgeable and direct with me. Exactly what you want when you are looking to buy a car. I would absolutely recommend his expertise to any one looking to purchase a Hyundai, or any car or that matter.
llthyfault
May 14, 2014
The entire staff was friendly, attentive, and informative without being pushy or aggressive. This is my 3rd car purchase from Henderson Hyundai because not only have I had a great experience owning Hyundai cars, but their sales team and their service team have always treated me like a valued customer and friend! Thanks to Gary & Mark!!
ddrobertson1970
May 12, 2014
I have a Hyundai with over 240,000 on it love the car will never buy one from these folks. I had to have some repairs done. Our mechanic does not have the ability to get dealer parts so I purchased the parts for him to install. Front arm bushings $28.00 each from these guys $22.00 from Planet Hyundai. Harmonic Balancer $180+ from these guys $160.00 from Planet Hyundai. I did not think that different dealers had different mark ups on "factory parts" that is how naive I am. I will never buy a car from these people if they choose to be unfair like this. Imagine how much more you pay for service here.
gweed5151
May 10, 2014
My son`s first experience at car buying turned out better than expected,Eddie was very knowledgable and helpful where it counted most ....making a believer out of his father,kudos to the Hyundai staff.
Reno1044
May 4, 2014
Had a great experience and will not go any where else . Got everything handled good and have had bad experiences at other places. Wish I would have gone there sooner.
annette321
Apr 29, 2014
We checked out this store first about 2 weeks ago and then went to another store, but returned here. Service was great. Atiq was very helpful and Mark was the greatest finance manager that we ever met. They both went out of their way to help us get this car. Thanks to them both. Would definitely recommend this dealership to my friends and these two gentlemen.
Marengo
Apr 27, 2014
Last week I made an internet inquiry about a 2014 Hyundai Accent. Within an hour I received a reply from Brian via e-mail with an internet quote for the vehicle I was looking to buy. I called him and told him I needed to arrange financing through my credit union and when that was complete I would call him. He told me to give him a call when I was ready to come in. This past Saturday I gave him a call to arrange a time to come to the dealership. When I arrived I was met by Harvey who introduced me to Brian. Harvey got the vehicle I was interested in and let me test drive it. He answered all my questions about the car. Harvey told me the discounts that I was eligible for, including a military retiree discount. Harvey gave me a very fair out-the-door price for the car and that was that. No pressure at all. Mark Dipietro, the finance manager, was also a no pressure guy. The entire transaction was actually enjoyable. Within an hour I was driving away with my new vehicle. I would solidly recommend Henderson Hyundai in general to anyone and specifically Brian and Harvey as sales reps. Thanks guys. It was the best car buying experince I've ever had!Frederick Maxwell
steven_russell39
Apr 27, 2014
This is the 5th Hyundai we bought from this dealership and will go back again and life time oil changes extra perk and have great service dept.
slwickum3
Apr 23, 2014
My experience at Henderson Hyundai Superstore with Gary Wesoloski was the best that I had ever experienced when purchasing a new vehicle. No hassel, all questions were answered and Gary was so good to work with. I love my new Hyundai Tucson. Gary took a lot of time with my husband and I and there was never any pressure. Thanks once again Gary for such a nice experience.........
jferritto
Apr 23, 2014
This is the first time in many, many years that we have purchased a new vehicle to find the experience pleasant! Daniel Del Toro was a terrific young man, who was obviously there to make our experience a great one. This is the first time that we did not have the awful "back and forth" dickering on price. We will be back when we trade in this vehicle for a new one in three years!
booncarl
Apr 16, 2014
Overall great buying experience! I was assisted by Art Muro. He was very professional and very familiar with the car that I purchased.Art was willing to negotiate a fair price.
Melega
Apr 16, 2014
The guys that helped me with my new elantra were amazing. They worked themselves crazy getting my deal done. Many thanks to Daniel del toro Nick Musarro and Tim Hedland. Thanks!!!
nelsea
Apr 16, 2014
Matt Dooley greeted me when I first headed up to the front door. I then told him looking to upgrade. Very helpful and polite. Nancy
lamrows
Apr 15, 2014
We went into the dealership to explore the possibility of trading in our 2011 Hyundai Sonata Hybrid car that had 58,000 plus miles on it for a new model. The people at the dealership were very friendly and wanted to work with us on getting a new car. They went out of their way to make it happen. We were shown every courtesy and respect in the processes of buying the new car.
criutort
Apr 13, 2014
Daniel del toro was great, very friendly people overall, make me feel very welcome. if u see a car online, make sure you bring proof of that price, because the price online is cheaper than the one they have at the store. overall everything went pain free. 2 thumps up.
johncapjohnC
Apr 11, 2014
The staff is prompt , helpful and knowledgeable about their cars, options available and prices. We had researched the vehicle and options we were interested in and knew what prices we could expect and these were in line; also they had some extra options we were not aware of which we liked and these were also reasonably priced. Overall one of the best car buying experiences we have ever had.
Vandeford
Apr 10, 2014
My overall experience with Henderson Hyundai was a good one. Everyone was very kind. Eddie Zelonka was my sales rep. He wasreally helpful, answered all my questions and pointed out those things that I forgot to ask. Thanks to him the stress level of buying mynew car was very low. This is the third car I have bought in my life. And this was the best experience I had so far. I got the car I wantedat the price I wanted.
Wattron59
Apr 7, 2014
This dealership has highly experienced personnel, very helpful and very quick, in helping you with ALL your needs. You will LOVE Henderson Hyundai Superstore. They have good incentives, great credit companies, All to help you with your experience. There selection of vechicles were more then amble, for anyone to be satisfied.
christopherahearn
Apr 7, 2014
Excellent service, very good pricing, and always deliver a quality product! Harvey and Josh in sales are both the best,as is Kris in Service...a great dealership!
asulv8
Mar 29, 2014
Had to buy a new car because of a car accident and had a Hyundai before so I wanted to buy a new one. Talked with Josie in the internet sales department and she helped me figure out a model I wanted and an idea of what kind of price that the cost would cost me. Went to the dealership and talked with Josh who was our salesperson and did a great job going over the car and coming to a price that we thought was more then fair. Signs some papers and drove off with my new Elantra an hour later.
lafan1
Mar 28, 2014
Max was very helpful he listened to what i said i could pay and did not try to sell me more than i wanted. also when we found a price cheaper on line, he honored that price. i would recommend ma and the dealership. thank you
melaniefre
Mar 27, 2014
I bought a new Sonata and love it. This is my second Hyundai from this dealership, I also own a 2005 Elantra (which I bought new at the time). I loved their new and upgraded superstore, and I would recomend purchasing cars there.
ElenaSweet
Mar 24, 2014
I had been researching the Santa Fe Hyundai and Brian Dickens checked in with me on a regular basis from the instant chat at Henderson Hyundai for the last 3 months as I needed to purchase a vehicle due to my car being totalled in a car accident. Brian was always there to answer a question he never was pushy he just wanted to help me in my purchase of a vehicle that was in my budget. Brian called to see how I was doing in the purchase of the Santa Fe that I wanted he said come on in I just know we can get you in your dream car today and in your budget. Well within a hour and a half I was walking out with the Santa Fe that I wanted it was a real pleasure it actually was unbelievable !!!!. Art Muro was the salesman working with me on the sale. He also was very pleasant unlike any auto purchase I have ever had. I would definitely reccomend the dealership to my friends and family.
ktadefa
Mar 24, 2014
The only reason I ever come to henderson hyundai is to see Bennie Pacheco. Out of all the years I've been going to hyundai, Bennie is by far the best service advisor I've ever dealt with. He should get a raise among other things.
laespinoza60
Mar 19, 2014
The staff was friendly and really worked to get me into a new car. The price was reasonable and I like the warranties and other incentives that come with the car.
Dpod1993
Mar 12, 2014
In very little time they gave my oldest son great trade in value for his 2007 Accent and then gave him a Great Deal on a new one! Our whole family drives Hyundais and will continue to in the future. Great Cars and Great Value!
crc0927
Mar 10, 2014
Listen up Ladies...Josephine gets it! I described what I needed in my next vehicle and she nailed it with the Sante Fe Sport. Back up cameras, blind spot detection, safety, mileage, acceleration .... and yes, color! Eddie was awesome and Tim made the deal work. Thanks guys! I love my new ride!
jerseyjoe12
Mar 9, 2014
Had a great experience omar was a great saleman cole the internet manager was a joy to work with and the price was very fair.
7Linda1
Mar 5, 2014
I am in the process of turning in a 3 year leased, Hyundai Sonata. After speaking to/and working with Bruce Boisvert at the Henderson Hyundai Superstore I decided to purchase a 2014 Hyundai Tucson. Bruce was patient, pleasant and explained everything so that I could understand. He allowed me as many questions as needed to feel comfortable purchasing a new car. I have recommended him to my volunteer church group ( just) today. I am grateful.
williamufer
Feb 27, 2014
Bruce helped us tremendously with our new purchase. He explained everything about the car and helped us in every way possible,even when I was not sure which model I wanted at first. I'm totally satisfied with my choice and the personal and professional service these 2 gentleman gave me. This was the 4th Hyundai I purchase from Henderson Hyundai, and I live only a 1/4 mile from Planet Hyundai. I always kept giving Planet a try first because of the proximity to my house. and was always turned off by their salespeople and their tactics. I always ended up driving the distance to Henderson because I know I'll be treated right. Thanks again to everybody at Henderson Hyundai!
riddleM
Feb 24, 2014
So..... - they sold me a car with a bad clutch - the car only had 40k miles - took it back a couple weeks later when I started noticing it, I noticed it the first day I had it, but was like "maybe it just delays a little, it has such low miles" - nope - bad clutch - service told me it was going to be $160 to look at it - I talked to the salesman and finance - they blew me off like nothing - So I drove it as long as I could with a screwed up clutch - the clutch was $1200+ to fix at the dealer - I got it done at a local shop for just over $1000... #1 I and nobody I know will every buy a car from them again - #2 that is what I get for buying a foreign piece of crap - I will only buy American or Toyota (they are mostly made in the U.S. anyways) - Oh and free car washes?? - yeah if you have an hours or so to wait
DeniseSheffey
Feb 18, 2014
Our salesperson was Noli. He did not seem like a salesperson, he seemed more like a friend. He explained everything thoroughly and made sure we understood. We would definitely return to this dealership and would ask for Noli again. We would also like to note that everyone we met there was very friendly. We were even introduced to the service manager. We feel very good about this experience. This dealership not only has a good product, but they have Noli, an excellent asset. Thanks everyone at Henderson Hyundai!
KTbuechler
Feb 17, 2014
Have been dealing with henderson Hyundai for years and wouldnt go anywhere else! Gary W is the best sales man there!!! Never pushy and fhey listen to what you want and help you get the car you want at the right price!!! Amazing dealership!
thussey175
Feb 9, 2014
This is the 4th car I have purchased from Gary at Henderson Hyundai. I plan to buy more when I need a car!! He is the best salesman I have ever used. He doesn't pressure you. He wants to get you the car you want and can afford.
josiecruz
Jan 20, 2014
I purchased a 2012 Toyota Corolla in August 2012. I got a very bad deal from Desert Toyota, and I was treated very horribly. Their customer service sucked! I was a very unhappy customer. I went to Henderson Hyundai to either trade-in or refinance my Corolla. I chose this dealership because they boast of a Free Lifetime Oil Change and Free Lifetime Car Wash. Actually, they got me at the Free Car Wash because to have my corolla washed, I have to go a long way for an automatic car wash and I do not have the time to do that every week. The location of Henderson Hyundai is ideal because it is just 0.4 miles from where I live, so I can have my car washed for FREE every week.The sales agent who worked with me was Matthew Cavaness Jr. He got all my information, appraised my Corolla, and then we looked at several Hyundai Elantra. I chose the Bronze one and took it for a test drive. I was definitely impressed with the car. The exterior was beautifully designed, and the interior cabin was sleek and elegant, it felt like driving a luxury car. Matt showed me some of the features inside the car and instructed me to just drive wherever I wanted to go. The feature I loved most was the ECO Drive feature, which will increase the fuel efficiency by 30% more. When we came back to the dealership we negotiated on the monthly payment that I can afford. It turns out that I cannot afford it so I told Matt I will just refinance my old Corolla. Then he worked with me until we agreed on the price so I can take home the new Elantra. While Matt was working with me, he was really nice and friendly and not pushy (unlike my experience with the sales agent at Desert Toyota). He listened to me and I can see that he really wanted to give me a good deal and want my buying experience to be excellent. Well, he exceeded my expectations actually. The best part was when he turned over the car to me. He took the time to explain to me and my daughter how to use the bluetooth and other features of the car. This impressed me because I remember after I signed the paper for my Corolla, the agent did not bother to show or explain to me the features of the car, he just gave me the key and that was it. Matt made sure that I will love my new Elantra and I actually do! An awesome car, awesome and friendly service, Free Lifetime Oil Change, Fee Lifetime Car Wash. Yesterday, I told my daughter I will bring it for car wash on Monday, then my daughter said, Mom, the car is not dirty yet! Then I said yes, but I am actually very happy to think that I do not ever have to pay anymore because I can have my car washed for FREE. Needless to say, my daughter and I really love our new Elantra, and would love to tell everyone about the good people at Henderson Hyundai and how all of them made me feel good and happy about my buying experience. You should visit them for your next new Hyundai and trust me, you will love them too! Look for Matt Jr. He will take good care of you.
klschaffer
Jan 20, 2014
I went to Henderson Hyundai to see what Hyundai had to offer. Daniel Del Toro was the salesman I met when I arrived. Mr. Del Toro was friendly and knowledgeable. He was not your usual "pushy car salesman" at all. I had not intended to purchase a car the day I visited; I was just there for information and possibly to take a test drive. After driving the Accent sedan Mr. Del Toro showed me, I was so impressed, I decided to buy that very day. Mr. Del Toro answered all my questions thoroughly, worked with me to settle on a good trade-in price for my 2002 Dodge Ram diesel truck, and helped me negotiate an acceptable purchase price for my new car. I would recommend this dealership, and particularly Daniel Del Toro, to anyone looking for a new car.
Bobs14
Jan 13, 2014
I am 90 miles from Henderson Hyundai so with Josephines help I negotiated a deal over the phone. My fear was that I was going to get a bait and switch and the car we negotiated not be available when I got there. My sales representative was Bruce who immediately went to the car that Josephine had arranged for me. We took a test drive and there was no high pressure for me to buy this car. Bruce had a piece of paper in his pocket with the price. The exact price that Josephine had quoted. The deal was done. Both Josephine and Bruce were very professional. My new Hyundai Sonata is wonderful. I would recommend Henderson Hyundai, Josephine and Bruce to anyone looking for a great experience when purchasing a car.
jerryhile
Jan 13, 2014
Purchased my 2013 Hyundai Elantra with the expert help from John Tutino Jr.. John is a great salesperson who brings great credibility and expertise to the Henderson Hyundai Superstore. He is both knowledgeable and energetic in endorsing the Hyundai vehicles. I would highly recommend friends and relatives to the Henderson dealership and would most definitely refer people to trust in John Tutino Jr..
drbrucemac
Dec 30, 2013
This is not the first car purchased from Henderson Hyundai, so I know several of the persons that work there. John was the sales person and he spent a lot of time with me to get everything right. Mark handles all the paperwork and financing and is truly exceptional. Knowing my special circumstances, he worked diligently to find a solution that would work for both the dealership and myself. I would never go elsewhere for a Hyundai. I have also worked with the service department before and everyone at Henderson Hyundai will go out of their way to make sure you are satisfied. They truly believe that "the customer is always right", and live up to a high level of customer satisfaction. I would recommend this dealership to anyone looking for a good deal on a new car.
Lulu617500
Dec 30, 2013
Johnny Cook was extremely helpful in making my car buying experience a wonderful experience. I am so happy with my new car and I feel that I made a great deal.
tipscar
Dec 20, 2013
Brian Ezor was recommended from good friends. He was helpful and polite. Everything went well. Buying car from Brian was easy, and I felt he had help me get into a good car with the best deal.
murryd
Dec 17, 2013
We had a bad experience while trying to purchase a Sonata for my 74 year old father at Planet Hyundai on Sahara ave in Las Vegas, NV. The Closer/ sales Manager was beyond rude banging on the desk and grabbing paperwork off the table we were sitting at and talking in a loud obtrusive voice. At that point I told my father we need to leave as I would not let him be abused in order to by the car he had picked out in this dealership. The salesman was a gentleman but had no control over his managers actions.I drove him to Henderson even though we were 30 miles away and it was also my 72nd birthday. On entering the Henderson Hyundai store we went directly to the managers area and told him briefly that we wanted to buy a care as quickly and without the hassle we had just been thru. The manager said he would be happy to do his best to satisfy us and asked salesman Charles Harvey to assist in finding the exact that my father wanted.Mr Harvey was very kind and professional throughout the entire process and explained in detail everything that was happening in the sale. We test drove the car, which was not even offered on both of my fathers previous trips to Planet Hyundai.Charles was very patient with both my father and I. This was a great experience that I will pass on to my 400 plus agents at Elite Realty and my family.Sincerely,Murry DalaimoVP, Commercial DivisionElite Realty7942 W Sahara ave.Las Vegas, NV 89117702-349-7196murry4atcox.net
mebrimmer
Dec 14, 2013
I had a pleasant experience and would recommend this dealership to friends and family. this my first Hyundai and I am looking forward to future involvement with Henderson Hyundai.
ThomasDimmick
Nov 15, 2013
I bought my 2011 Santa Fe here and come here for oil changes and maintenance on a fairly regular basis. I am always treated with courtesy and respect. Every time I come in my car is washed before it is returned to me.
tjrama
Oct 29, 2013
I have 2 cars serviced here at least twice a year for the past two years with Bennie Pacheco as service consultant. all services were done in a timely profession manner. I will continue getting my cars serviced here with Bennie.
GusCoronel
Oct 5, 2013
Nolan was so friendly and also answered all the questions. We had a situation and he did his best to solve it and, in fact, him and the manager fixed it.
hskintz
Oct 2, 2013
Loving our new Elantra! Got such a great deal and wonderful personal treatment by entire staff, especially salesperson Charles Harvey. From entering the parking lot to driving out with our new Hyundai, we got A+ treatment. Bought our first Hyundai from Henderson Hyundai 10 years ago. Loved, loved, loved the car! Thanks Harvey, for your patience and kindness. K & S
lv777
Sep 23, 2013
I told them exactly what I wanted and they gave it to me. They got me a better loan rate. Made the transaction smooth, no headaches. I usually hate going to car dealership. Would go back to this one.
Sharontanyag
Sep 19, 2013
Awesome price for awesome car design . Love the free oil change maintenance. And the affordable tire and other insurance and service they offered in my Hyundai Sonata 2013
Debisrater
Sep 18, 2013
Brought my 81yr old mother with me, she and I have purchased many cars over the years, we were very impressed with the courteous and professional service we received. Noli was very helpful finding us the perfect vehicle, we were very impressed with his knowledge and how he was always trying to make sure we were comfortable. Nick in financing was just as sweet and helpful, going out of his way to bring me some paperwork. And even Buck was very friendly and sweet to my mother and me. Buying a car takes several hours, having them in such a friendly environment makes them go by faster. Overall a very pleasant experience and I left with a beautiful Sonata.
JimJ89122
Sep 16, 2013
Actually the whole experience working with Mr. Droian Trent was excellent in the purchase of my new Hyundai Sonata. I have not purchased another brand of vehicle except Nissan since 1980 (Datsan then). So it was a very new experience in looking at a different brand of vehicle to make my new purchase. He was very helpful in explaining the Sonata to me and its' features. Also, the handling of the loan paperwork went very well and did not seem to be the elongated sit and wait in previous purchases I had to go through. Thanks for the expeditiious handling of my new vehicle purchase.
puumalas
Sep 14, 2013
Mr. Harvey was very cordial, helpful, and what I liked most about Mr. Harvey was thathe did not try to pressure me about anything and let me decide for myself what Iwanted (if he had, there would not have been a sale and I would have gone elsewhereas I totally dislike being pushed when I'm trying to make a decision).
RanT
Sep 7, 2013
Josephine Gentry, promised a quick and painless sales experience when purchasing a new car through their internet department.. of which she delivered, coupled with a great price for my new 2013 Accent SE hatchback. I would definitely buy from Henderson Hyundai again...
fathercuran
Sep 5, 2013
First Hyundai purchased from Gary Wesolowski in 2002. Bought 4th Santa Fe from him on 8/31. Best vehicle & best dealership to buy from. My 2004 Hyundai was in such good condition I wouldn't trade it in. Gave it to my Grandson who needed a vehicle. Cant beat the price, performance, warranty & friendly & well informed sales staff. I just love my new Hyundai!!! Gary made the buying process a very positive experience. No pressure here!!
vegasozzy
Sep 4, 2013
My wife and I could not be happier with the outstanding, friendly, hassle free customer service that we received from Anthony. We love our new Ford Escape!!! We have already recommended your dealership to several people. Thanks again Henderson Hyundai :)
butterfly702
Aug 31, 2013
A very friendly atmosphere. Everyone there was helpful and answered my questions and concerns with patience and politeness. The manager was so helpful and even offered me water while I was waiting. John helped me pick out the car I truely wanted and made sure it was in the price range I was looking for. Even got to hit the gong when I signed the papers. :D great team!!
bfoster1313
Aug 18, 2013
This was the best car buying experience we have ever had! Josephine set us up with Gary and it was smooth sailing all the way through. It was easy and quick no haggling like you usually get when buying a car which tells me they listened to what we wanted and not the bottom line of the dealership. We got the car we were looking for at a better price than we even expected BONUS! I highly recommend Henderson Hyundai you might have to drive all the way across town like we did but it was totally worth it! Thanks to Josephine and Gary you are AWESOME! ;)
vegasbob
Aug 3, 2013
I felt the price was average as only the rebates deducted from the price, nothing additional. The salesman, John Tutino, was truly outstanding and it was a pleasure for the first time buying a car. I felt I could have left the dealership with no additional pressure on me, which I hate.
ambrz76
Jul 27, 2013
I will always buy my vehicles from Hederson Hyundai! The experience was overall satisfying, and I have shopped at lots of other dealers before. A+++
Dpod1993
Jul 16, 2013
Great experience, especially with buying my first new car. Was very informative and explained everything to me, even though i was set on my black veloster. Showed me everything about my new car and sat and talked through the whole experience. My family will definitely be back to henderson for our new cars. Was able to negotiate for my price range and still get my car fully loaded with free window tint.
GlennScottGerber
Jul 9, 2013
The experience was great. After explaining to bruce I have 8 kids & the oldest is 15 & about to be a driver he assured me there would be no pressure while looking at a car for my daughter. Much to our surprise there wasn't any pressure. He did such a great job I'll be back when my 12 year old boy needs a car. No pressure & a great price for a great car what more can you ask for. That's why I gave the excellent rating
richesmi1
Jul 9, 2013
John Tutino Jr was very helpful, professional and pleasant to work with. Because of him and the finance manager, Tito, I had a very pleasurable and enjoyable experience. I love my Santa Fe!
JackMiller
Jul 2, 2013
I went to Henderson Hyundai to purchase another Hyundai Sonata. I was fortunate to have Josh Wooten wait on me. There was not the usual high pressure sale with John. Instead he presented me with various options and I selected what I wanted. When I go back for another car, I hope he is still there and not moved on although he should advance rapidly with his attitude.
tjlee_98374
Jun 28, 2013
My salesman was Nolan Hall. Our new car buying experience was good,The friendly attitudes throughout the showroom floor was a nice welcoming feeling too, But we have one thing to mention, when we got to sign paper work on loan, finance person did not know what percent of interest we are getting/monthly payment and mentioning different figure numbers than we agree on car purchase with sales person and floor manager. After unnecessary explain by us he fulled our document/ We thought he should be ready/should not create untrustworthy feeling. Also he said, he can change numbers and price with adding other options: Gap insurance,Tire and wheel coverage Etc.and he said total price will be same. When we signed final purchase document order to get 1500 dollars incentive, there was adjusted price by adding Tire and Wheel coverage over 1000 dollars after tax, which I think worthless. I was almost angry said to him I need to see your manager. He said he will not showing any more options because he said he knows that I am not going to buy anyway.That is not the good way to treat customer. I feel that total different experience from floor to sign documents. Our sales person Nolan Hall was professionally treat us and kindly explain all detail of service and about car. We thank to Nolan. he made our mind to buying car from this Hyundai dealer. Buying car experience floor to office was unique and what a difference.
Frippletwit
Jun 22, 2013
Check engine light came on and the car didn't want to start, so I called the dealership. They got me an appt the next morning and I dropped the car off. I get a call a couple of hours later and Tyreese tells me I need a fuel pump (which would require changing the spark plugs and a fuel system flush), the timing belt replaced, the positive battery cable was bad and my right brake light was out; the quoted price for these fixes was $2500! After I scraped myself off the floor and asked him how much just to do the fuel pump, he says $900! A friend of mine pointed me to her mechanic that they have used for years and HE tells me the only thing they did not lie about was the fuel pump, which he fixed for $340. I was actually warned not to go to this dealership, but the other one had horrible reviews and Henderson's weren't too bad. Definitely will not recommend this dealership.
matvay
Jun 20, 2013
I dragged my feet for a while when realizing I needed a new car. My experiences at car dealerships have usually been unpleasant , to say the least. I am a previous Hyundai Elantra owner of 12 years, and after scouring the Consumer Report, decided to stay with Hyundai.When I met Atiq I expected the "hard sell" ,not so. He was charming and eager, but did not push, and I did indeed "bang the gong". He made my purchase a pleasurable experience, he certainly knew his stuff and followed up with a hand written thank you card, which I really appreciated.I love my car, and I know that I, and Hyundai, will take good care of it.Thank YouAnn Kaiser
genju
Jun 18, 2013
got a new car 2012 and its great and performs well, got amazing service everytime I have an appointment or if i ever need help
RAllenDuran
Jun 13, 2013
I had the great fortune of driving into Henderson Hyundia a few days ago with the intention of just looking at SUV's to compare theirs to a competitors. As I roamed the lot I was greeted by a young man named John Tutino Jr. Remembering how pushy and demanding a car salesman can be I admit I had my shields up. I remember how it used to be. I asked John the price of a vehicle on the lot, he told me, then ask what I was looking for and if he could help me. I told him what I was looking for and he showed me several SUV's. John never pushed or made me feel like he was about to hog tie me and drag me into the show room to sign on a dotted line and give up my first born. John showed me exactly what I was asking to see without trying to guide me to something for more money. I chose one I liked and took it for a test drive and again John didn't try to sell me only explain to me some of the options and features of the SUV. This was a two year old Santa Fe with 12,000 miles and looked new. When we got back to the dealership John had my car appraised. They gave me top dollar for my trade in and I agreed to purchase the Santa Fe. My point here is I was never pressured by John or the Henderson Hyundia staff but just the opposite. I was treated as if I was the only customer in the show room even though there were 7 tables full of customers. As I am re-entering the real estate business this car is perfect and Henderson Hyundia has thrown in free car washes for the life of my car. WooHoo!!! I would recommend to any one looking for a car or SUV to stop by Henderson Hyundia and ask for John Tutino Jr. Allen Duran
suffolk1
Jun 13, 2013
I was treated well from the moment I arrived at this dealership. Jim, the salesperson, was friendly and helpful, nothing seemed too much trouble, and I felt very comfortable with him. I would definitely recommend him and this dealership to anyone I know who is looking to purchase a new vehicle.
rosiezeeb
Jun 5, 2013
The sales team was wonderful, the service team was wonderful. The Finance Team are scam artists. Nicholas tricked me into signing for maintenance packages I clearly told him I DID NOT want. It took me more than 8 weeks, 2 extra visits, W0 phone calls which resulted in using almost an hour and a half of my cell phone minutes (they kept avoiding me by placing me on hold for long periods of time.) Lies galore. I asked for Nicholas's boss after he was rude to me, Was told it was Mark. Mark told me he would cancel it and it would be deducted from my balance due within 30 days. On the 31st day I called and asked for Mark's boss. I was given Chris who told me first that Mark was wrong and it would take 90 to 120 days, and then when I insisted he find the paperwork he finally came back and said it would be done in 10 working days. In 10 working days A PORTION of the money was taken back. Another phone call to Hyundai Finance who said it wasn't their problem, another phone call to the Warranty company who told me they had to take $75.00 for administrative fees (to cancel a warranty I never asked for). Another phone call to Henderson. this time talked to Vito who was going to look into it and call me back the next day. Now I get a call from Mark, V7ry indignantly insisting that there is now way they will give me the $75.00 and $137.00 in taxes back. I told him I didn't want to talk to him, I wanted to talk to his boss Chris and he told me Chris doesn't talk to anybody. Even though I clearly spoke with Chris, or did the fellow on the phone lie also? I have been given a run-around since I bought my new car on March 5 and Henderson Hyundai still owes me $213.12. DO NOT DEAL WITH HENDERSON HYUNDAI FINANCE!!!!!!!!!!!!!!!!!
Surgicaltechlong
Jun 4, 2013
Josh was amazing! He was friendly, knowledgeable and sensitive. As a family this is our third hyundai! We are excites about our new car. Thank you!
charwil620
Jun 3, 2013
Sales staff very cordial and friendly. Working with Dorian was a pleasure and he didn't give us the "pressure" talk like other dealers have in the past. Working with Finance was also pleasure, he was professional yet down to earth and friendly. I would recommend Henderson Hyundai to my friends or anyone who would ask what our experience was when we bought our new vehicle.
mike6966
Jun 3, 2013
I am nearly 80 years young and over the years have purchased many vehicles. My buying experience here was the absolute best of all in that it was not trying or pressured. Actually, it was almost enjoyable. I say "almost enjoyable" because I hate spending money; however, in this case, I was pleasantly surprised. I purchased an EQUUS (outstanding car) from Mr. Nolan Hall (a terrific and dynamic salesman) who went out of his way to accommodate me. Even coming to my house to demonstrate all the nuances of the many options that were standard in my new car. Many of these options could have cost major dollars but were included in the price. His attentions to a customer after the sale were a revelation and very welcome. I am confident that I can rely on him and the rest of the "team" at the Hyundai Superstore. All in all, great auto purchasing from this dealer and the salesperson, Mr. Hall.I have already recommended this dealership and Mr. Hall to several of my friends and will continue to do so.
TOMP39
Jun 1, 2013
I WENT OVER THE MEMORIAL DAY WEEKEND. SERVICE WAS VERY PROMPT AND VERY EASY.TEST DROVE THE SONATA. EDDIE WENT ABOVE AND BEYOND TO SELL ME A CAR THAT DAY.GREAT PLACE TO BUY A HYUNDAI. THANK YOU EDDIE FOR AN ENJOYABLE BUYING EXPERIENCE. TOM .PAOLUCCI
Uberjeep13
May 28, 2013
Went there over Memorial day weekend. Service was prompt and very easy. Test drove the Elantra. Jim went above and beyond to sell us a car that day. Great Place to find a Hyundai.
golfkrazy
May 26, 2013
We used the Costco Auto Buying Program, which referred us to Henderson Hyundai Superstore. An employee from the dealership, Brian Dickens, called us within a few minutes to set up an appointment for the next day. When we arrived, Mr. Dickens greeted us and then referred us to Gary Wesolowski, Internet Relations Manager. We ended up buying a 2013 Hyundai Elantra. The process was very simple and straightforward. Mr. Wesolowski was an absolute pleasure to deal with. We would highly recommend this dealership.
Cjinyuma
May 25, 2013
Our experience with Henderson Hyundai stared online with Nicole she was extremely helpful answered all our questions and told us she had several cars with all the extras we were requesting, we arrived at Henderson Hyundai the next morning and Ali Hashimi came up to us introduced himself and asked if he could help us we told him we had been working with Nicole online and he said he would be happy to take us to her and then he saw my husband had just lit up a cigarette and he said go ahead and finish your cigarette and I will bring Nicole to you. She came out and greeted us thanked us for working with her and said she would turn us over to Ali to show us the vehicles. Ai took us out to the lot showed us the Azera's that were equipped with everything we were requesting. We decided to take the dark grey Azera on the test drive. Ali was great he brought the keys out showed us how everything worked the panoramic sunroof, the back window shade our back side window shades, all the buttons in the front, including the Blue link, navigation and all the fun features. When went to leave on he test drive and I chose to sit in the back, Ai wanted me to sit in the front and I explained I had already test drove one and sat in the front I wanted to try the back seat. Very comfortable and enjoyed the sunroof view from the back seat. The whole time we were driving my husband was telling Ali what price he wanted to pay and what he expected for a trade in for our vehicle and Ali promised he would get him the best price on the car and the trade in. When we got back Ali offered to test drive other vehicles but we knew this was the car we wanted, he showed us a few more things on the car and then took us into the showroom to start the paperwork.We have bought and sold a lot of vehicles at a lot of different dealerships our experience at Henderson Hyundai was by far the best experience we have ever had. Ali filled out the paperwork my husband gave him the price we wanted to pay and what we wanted for our trade in and he brought it over to the sales manager. He came back and said they would have to check out our trade in and it would take a few minutes so he offered us something to drink. While we waited Ali told us we could use our phones to start the car and lock and unlock doors which I just couldn't believe he told us he would help us set all that up including linking our phones to the Bluetooth in the car before we left. He brought his sales manager over and introduced us and then brought us back the offer. It was everything my husband asked for we couldn't believe it. So obviously we bought the car. Ali was awesome he kept all his promises including setting up both our phones on Bluetooth downloading the blue link app to my husbands phone and showing him how to use it. He also took me into his office and helped me create our Hyundai bleu link account online.Henderson Hyundai will always be our car dealer of choice. When you go to Henderson Hyundai we recommend you ask for Ali and your sales experience will be flawless. Thanks Ali and Henderson Hyundai.
johnbuckley
May 25, 2013
Great new car buying experience for me and my wife. Salesman Daniel Del Toro was positive, professional and displayed great customer service attributes that his fellow employees should emulate. We plan to see a lot of the service and parts departments during our Accents lifetime and i know the service and courtesy will be outstanding.
BethAnnette
May 13, 2013
My husband and I both felt we were getting a good deal. We did not feel that we were being taken advantage of in any way. Jason Kellow, our salesman, was very professional and the internet manager, Josephine Gentry, was also professional. Both were also very friendly. The icing on the cake at this dealership is that they offer free oil changes and car washes for as long as we own the car. You cannot beat that deal. We will highly recommend Henderson Hyundai.
KTLV
May 13, 2013
I can't say enough great things about my new Sonata or my experience purchasing it! I am a full-blown convert from European luxury models and just plain love this car. I love how she looks, drives, handles, sounds, feels! She is my second Hyundai and I don't see leaving them anytime soon. With the quality of car Hyundai is putting out these days combined with their amazing customer service they can't be beat for overall package. My salesman at Henderson Hyundai, Eric Lee, was patient and diligent. He didn't pretend to listen when I listed off my wants, needs, don't-wants, he actually heard everything... Though I knew I was asking for the impossible "This list within this budget" he asked a few questions and took me directly to the exact car I had described... he sat down with me and went over the pros/cons of going with a used vs. new car and how they fit into my want list and budget... He never pushed one way or another... He was helpful and courteous. How strange it is to actually TRUST your car salesman... But He was amazing and I knew I was in good hands. Hyundai also gave me a better rate than any of the banks I had pre-approved with. I just can't say enough great things about Hyundai overall!
jkmiec
May 5, 2013
When myself and my dad went into dealership we expected the typical hours and hours of haggling. When we got there we were pleasantly surprised. They beat everyone else's price for the options that we wanted and there was no haggling with the price. Our salesperson Chuck Atwood did an amazing job with us in getting us the car and the price that we wanted. Highly Recommended!
ykceb1952
Apr 22, 2013
I went through Costco to purchase a new car and after filling out the paperwork online, within a half hour Amanda had contacted me and set up an appointment for me. She was cheerful and friendly and eager to help. When I arrived at the dealership, she introduced me to Ed Zelonka in sales. He showed me exactly what I was interested in. He was knowledgeable and was willing to go the extra mile. Ed explained the Costco membership to me and showed me exactly what Costco was saving me.. When I decided on my Hyundai and talked to Nick to get the paperwork done, he explained it to me professionally and answered all questions. I left the dealership on late saturday afternoon and was back in there monday morning bright and early thinking I made a big mistake. Not only did they take the time to go over the paperwork again, but worked the numbers to show me that I had made the right decision for me. As a 60 year old woman and single, it meant the world to me to know that I felt safe in the decisions I had made and wasn't worried about them taking advantage of me. This has been truly a awesome car buying experience.
MyHyundai13
Apr 20, 2013
Noli was friendly while professional and quite thoroughly knowledgeable in all areas in which I was interested. He was straightforward in all of our dealings and went out of his way to be helpful when my visit was to another branch of the establishment.
cdok
Apr 20, 2013
As a previous Hyundai owner I know the value of choosig a Hyndai. Where I purchase my car is also important to me, for I want people that are friendly, knowlegdable and ready to help me and answer all my questions....the Henderson Hyundai Superstore was defienitely a great choose.I have recommended Hyundai purchases to my friends before, but now I will definetly recommend that they go visit Henderson Hyundai.Thank you all for enjoyable car buying experience.Cathy Wruck
Flinstone
Apr 4, 2013
This March we purchased a beautiful 2013 Santa Fe 2.0 Turbo and we just love it. We were greeted by Noli and he worked with us on the purchase. He was very professional and interested in what we were looking for. He went to bat for us and we left about 2-3 hours later with our new Santa Fe. We were very pleased how he explained all the different functions and showed how each item worked.My husband and I would give 10's if it were possible because everyone at Henderson Hyundai were so caring and helpful including the finance department and service department. This is why we came backfor our third Hyundai. Noli is the finest sales representative to deal with. Henderson Hyundai takes careof your needs.Robert and Linda
ksaah58
Apr 3, 2013
Atiq is a great saleman. did not feel like we were being high pressured. would highly recomemend him for a sale. He answered questions straight up front, no stamering in his answers.Hyundai is making a great vehicle these days.
tjstoma
Apr 2, 2013
I started for 3 weeks previously with others Hyundai delaerships with total dissatisfaction with the sales people, not to mention they did not have the car I wanted and lied to me and flat out told me that my deal if they did find the car was not going to happen. I went to Henderson Hyundai and was greeted by Atiq who was extremely professional and knowledgeable from the start. I proceeded to tell him the exact same words I had told to other dealerships and he listened and immediately did what I asked. I was not their to negotiate, nor spend all day there. Not only did Atiq get me my deal, I was driving my brand new beautiful car off the lot within 2 1/2 hours! I already have told everyone I know about the dealership and Atiq! It was unbelievable and my hats off to Atiq. He has a customer for life.
tuscany133
Apr 2, 2013
This is my second Hyundai car and I specially come back to purchase the car from this dealership is because of the salesman, Mr. Gary Wesolowski. He always care about his customers, he always provide excellent services to the customers. The best in the industry.
Richard351
Apr 1, 2013
This was by far the BEST car buying experience I ever had. I was flying in for a new job and left my one car back in CA with my wife until she could relocate with me in several weeks. I reviewed many dealerships on line and chose Henderson Hyuandai based on past ratings I saw here. I reviewed available used vehicles and chose a 2006 Santa Fe. AND the Carfax report was available and FREE! I sent an email and was quickly responded to by Josie. I explained that I was flying in and needed a car, and she immediately volunteered to pick me up at the airport. I arrived and waiting for me was Gary, who also drove to the airport the car I was wanting to possibly purchase. And there it was at the airport, all prepped and clean and ready to go. Customer service at its best! We arrived at the dealership and the deal was signed and final in just a very short time, and I drove away in my Santa Fe the same day! I highly recommend Henderson Hyundai to anyone thinking about buying a car in the Las Vegas area. They were honest, upfront, and went to extraordinary lengths to make sure I was happy and satisfied and that I was confident that I was getting the best deal.
Saikele
Apr 1, 2013
I worked out a deal over the internet prior to arrival. Upon arrival, i picked out the color of car with the exact options i had specified. Price was honored correctly, and i love my new car.
ecmarch
Mar 29, 2013
This car buying experience was by far the best one I have ever had. I was able to negotiate everything on line, I got relpys quicky and with good information. They answered all my questions and gave me the space I needed to make my decision. There was no hassle or hustle, just a good honest customer service. I would highly recomend this dealership, and especially John and Josaphene.
DonnaTagliaferri
Mar 28, 2013
My college kids lost the keys to their Elantra. they are in cedar city Utah, so they got a ride to st. George had a key made and after that couldn't get the car to start. A security issue, the new key was just a regular key. I called several dealerships for help, none would. However, when I spoke to Tyrece Williams he went the extra mile. He took my information, tracked down the car to make sure I was the owner, called me back and gave me instructions. After about 15 minutes he called back to check to see if it worked. I told him I hadn't even talked to them yet, they were at practice, and work. I assured him I would call this morning. Oh, by the way....it was way after 6 and he was still helping me! We didn't even buy our car at Henderson Hyundai, but he was helping, and concerned! The car started and I called him back this morning. Everyone should know what a wonderful employee Tyrece is. I apologize if I have spelled his name incorrectly, but I couldn't let that stop me. Thank you for your time!Donna Tagliaferri
jennierick10
Mar 23, 2013
We are a returned customer and to our satisfaction we worked with the same salesman..He was wonderful, patient (we are not to savvy on new gadgets) and taught us all we needed to know..Our Santa Fe is such a great car to drive, very quiet and easy to use. We reccommend Henderson Hyundai always
ptnharleygirl1
Mar 20, 2013
Brian was prepared for me as soon as I entered the dealership. The car was waiting for me, all I had to do was fill out paperwork and out the door I went. I should mention he went out of his way to be friendly, helpful and courteous. He paid for the window tint out of his commission, that alone would make me come back. Outstanding customer service!!! He is exceptional. Thank you Brian!Sincerely,Cindy Carson
vgssarah
Mar 20, 2013
I came in here need desperate help and not a whole lot to work with. Randy worked so hard for me, there are no words that can really explain just how grateful i am for everything him and his team did for me. I highly recommend this dealership along with its team of employees.
ssoich
Mar 13, 2013
My sales person for the 2013 Sonata was Dorian. He is a gentleman and I was treated extremely well. He has been very helpful and hasfollowed up offering any assistance that I might need with the equipment in the car. He really couldn't be any nicer or helpful than he has been.The sales manager, Randy was also very attentive, friendly and helpful.Marc, in the finance department was also very helpful and courteous and informative.My experience at Henderson Hyundai with the purchase of the new vehicle was a positive experience.
timlighthart
Mar 11, 2013
Awful service center. Damaged more then they fixed, and was a nightmare to deal with. Will never recommend them to anyone again. The customer service throughout this whole ordeal was abysmal. I am now out 200+ because they can't do a simple repair. They didn't even tell me about the damage until after the car was returned. Both service manager's act like you are trying to inconvenience them by having their service reps actually complete the work that you paid them for. Use another dealer, this one will manage to just scam you.
ajm573
Mar 11, 2013
Service and all managers tried to make me pay for a full wire harness that only in the Insurance appraiser and my opinion required a 15 minute fix. But the dealer wanted $2,600.00 approx. Then they wanted to charge me twice the amopunt to fix a piece of plastic at the wheel well. This was the first time I bought foregn and never again after this one.
oldrooster
Mar 9, 2013
Simply said, everything that is advertised and said, is true. Always friendly that makes me comfortable when visiting. I do highly recommend.
codycrapss
Mar 8, 2013
This was our first visit to Henderson Hyundai. We were greeted by Mike Fletcher, one of the sales representatives, who is a highly skilled professional in his field. He was very knowledgeable and explained all about the specific features of the Elantra that we were interested in purchasing. As a result of our discussion, we decided to purchase a 2013 Elantra from Henderson Hyundai because they offered us the best deal on the car we wanted. We were also informed that when purchasing a car from Henderson Hyundai you are entitled to free oil changes for the life of the car. This was another selling point for us along with free car washes as well. We highly recommend this dealership to everyone.
jbggratzke
Mar 8, 2013
Atiq Ansarty was extremely helpful and accommodating. When it came to the final purchase of the car, I only had to sign for two minutes, then we where out of there. He never put pressure on me and was a true gentleman. I got what I wanted at the price I wanted. THANKS!
Shellibean72
Mar 7, 2013
I decided to go buy this dealership because I have seen their ads and numerous commercials. I had also heard great things about this dealership. As soon as I started walking around to look at the Sonatas, Josh Wootton came up to me and was so helpful. He asked me a lot of questions about what features I was interested in so he could get me in the model that would suit me best. He was not pushy or used any type of pressure tactics like I have experienced at other dealerships. I absolutely love my new Hyundai Sonata and I am planning on going back with my fiance to get him into a Sonata too. Go see Josh. He's great!!!
sherilou
Mar 4, 2013
I purchased a brand new Sonata and love my new car. This was the second car we have purchased from Hyundai and Max helped us both times. Everyone is polite and friendly and I would recomend Henderson Hyundai to everyone.
happyrazor
Mar 4, 2013
This is our third Hyundai (second from Henderson Hyundai). We are so happy that Noli helped us with this sale. He explained the new car top to bottom, never assuming that we already knew the product since this was our third. Henderson Hyundai did everyything they could to meet our offer. Our thanks also to Benny, our Service Rep, for his ongoing assistance and advice. We also compliment John, the Business Rep for his patience and quick processing of the paperwork. Thanks to all! Henderson Hyundai, you are great.
harryandgrace
Feb 22, 2013
The salesman," NOLI" was extreemly helpful and explained everything that we wanted to know about the car. The salesroom, Breakroom and offices were all very clean and well kept up. We would reccomend Henderson Hyundai to anyone buying a car.
samkaren
Feb 22, 2013
We had a wonderful experience at Henderson Hyundai from the first phone call to Amanda. Then on to Jason who was a great salesperson. Knowledgeable in all parts of the car. Charlie who does appraisals on tradeins was most helpful. Then we saw Vito in finance. There again he helped us very much. Its been awhile since we purchased a car and the experience was a great from start to finish.
jacqtaylor
Feb 20, 2013
My husband and I just bought our first ever brand new car and we chose Henderson Hyundai to be our dealership because of the excellent salesmanship and customer service by our sales representative, Ali Hashimi. Ali was just so helpful in not only finding the car we loved, but also the one that we could afford as well. After the purchase, Ali walked us through the dealership to meet some of the people that we would be dealing with for service, parts, etc. and I must say that they are a great group of people. They all were very professional and eager to welcome us to the Hyundai family. Due to Ali, we are now Henderson Hyundai customers for life.
dlabrada8
Feb 19, 2013
First time leasing a car and im so happy i did it here. 2013 Sonata is beautiful! Thanks Larry for a great car buying experience!
desertgal07
Feb 16, 2013
I have always had the most friendly, helpful and competent experience with service and parts. (I purchased my Santa Fe in another state so Sales does not apply.) Moreover, I feel like they, esp Christine, are on my side and don't try to sell me on maintenance I can't afford. Chris Okada has always helped me out by changing a fuse or a headlight on the spot, no waiting, or answering any questions with calm confidence. I tell them that they are the best company, not just car dealership, the best company I've ever had to deal with!
mulhall
Feb 13, 2013
This is my families 7th new car 8 cars total purchased from Gary "Buck" Wesolowski. I couldn't be happier withGary's treatment to me and my family.
charv77
Jan 31, 2013
This is the 3rd purchase from henderson hyundai, and as always they treated us with respect. Charles Harvey was very informative about the car we purchased. He made sure the car was ready for us, and he even helped us with getting our tags off the old car. Took the time to take me over to the service departmart and introduced me and got my first oil change scheduled. Over all it was a very untenseful sale with no pressure.Josephine was a great help from the internet, had sent email in advance to let them know what kind of deal I was looking for and what I was willing to take. She made sure that my wishes were followed within reason, and I thank her for that. Connie Harviell
Randy Long
Jan 29, 2013
What a awesome new Car purchase we experienced at Henderson Hyundai. Our assigned salesman, "Noli" was simply awesome! From the moment we walked in the front door to when we left their lot was 2.5 hours and we learned so much from Noli concerning our new Hyundai Elantra, service department, and all other areas of this extremely customer oriented car dealership. Our hats off to Noli and the entire staff of Henderson Hyundai and will recommend all of our friends and family to Noli and Henderson Hyundai!
jrs78chevy
Jan 25, 2013
Atiq Ansary, greeted us with a warm and friendly welcome.we felt that ATiq went above and beyond. he gave us so much information about hyundais and the information he gave really influenced us to purchase a hyundai.we only went their to look at the vehicles.and we ended up purchasing a 2013 hyundai sonata.hyundai really needs to have more sales men like ATig. thank you. Alfred Bernard.
biteme2
Jan 23, 2013
I bought a car from Henderson Hyundai & had a great experience, love my car & really had no problems so when it came time for my son to buy a car we took him there, BIG MISTAKE! My husband cosigned for the loan which was fine & the car he got was considered used since it had been previously purchased & had a couple thousand miles on it whe it was returned by the previous owner which was all fine.The sales guy we worked with told my husband that since we we refered my son we would get a referal fee of $200, we thought great that will help him with the licensing fees. We were told they would mail us a check in a few days but it never came so I called the dealership & was told to come in & just pick it up but whe I got there they said it wasn;t ready to come back the next day so I did & got the same story it wasn't ready. The salesman told me to come back the following week & he would make sure it was ready so I show up the next week & now the story has changed to well I have to talk to my manager because there was a mixup in communication about the check & he now needs to approve it. So by now I am livid because I have been there 3 times to pick up this check & all I am hearing is lies. I made one more trip down there after that & asked to speak to a manager but of course neither were available to bother with me so I went home & wrote a letter to both managers & sent it off thinking they would surely respond with at least an explination or appology for thier lack of follow through & remedy the situation, what I got was nothing they completely ignored my letter & refused to deal with me at all.I know it was only $200 but it was the fact that they treated me with such disrespect & made me feel like I was just being a pain to them that pisses me off & not to mention the issues my son has had with that car & the way Henderson Hyundai has lied to him & surprised him with rediculous charges is unacceptable. I will never buy another car from them, they have lost my respect completely!!
ramki2404
Jan 23, 2013
In last 3+ years this is my second new car purchased from the Dealer. My Favorite sales person is Gary Wesolowski. He is excellent, Polite and knowledgeble. My Both transactions where very smooth with him. Even though I live 25 miles away from the store I go to the dealer for my regular car service. My favorite service person is Christine Nichols. Overall I feel at home when I Visit Henderson Hyundai.
billm
Jan 18, 2013
My 82 year old father went in and was taken advantage of. Charged 9000 over what other dealers would have done the deal for. kept him there 6 hours with no food and he signed what he thought was the agreed upon deal. NO THE DEAL. got to the finance dept and it went on from there. a 19,000 car became a 29000 car and he did not know it. STAY AWAY. My email is billmatpmllc.net if you want more info. this is a true statement.
MasonH
Jan 18, 2013
I just want to preface this rating by say that I didn't know any of these people when I started looking into this purchase and now I feel like I have not only 'people' that I dealt with ... but I have more friends(Dorian, Mark, Brian, Ty, Randy) because of this experience. THIS CAR BUYING EXPERIENCE WAS THE BEST I HAVE EVER HAD!!!! I started from the online site with Brian, He was fun to deal with online, asked me what I wanted him to look for,then we made an appointment. When we drove up the dealership there were two salesmen watching for customers but when we told them that we were dealing with Brian from the online portion of their company, they backed right off...Brian explained that he had just started with the company so Dorian would be our sales person(wasn't too happy but thought I would give it a try). Dorian did a fabulous job!!!! I couldn't have been happier...he listened to what we were saying about the type of car we wanted, and how we wanted the best deal for us... when we chose the car(which was a Sonata hybrid) he went back to the sales mmanager, Randy,told him that we did want to mess around.....so Randy came, told us what they could do as far as the deal was concerned, we haggled a little.... he came back with a deal we couldn't refuse!!! Also, Ty, the service manager, came in and introduced himself to us.(When have you ever known a service manager to come and introduce himself to a customer???) They were all amazing!!!! Then we went to financing.... oh brother...in the past we have have finace people who were only nice if you were going to buy something from THEM, but when we got to Mark... let me just say he couldn't have been more accommodating. It's amazing for someone in finance to be this nice, helpful and congenial.... didn't know it could happen. He even called me back, after the purchase, to let me know there was another way he could save me even more money. When we were through with the deal and our NEW car was being cleaned, we were talking to Dorian when I notice a gentleman who is on the advetisements along with other men, who looked VERY IMPORTANT/owners???, I wanted to let them know that their staff that we worked with were AWESOME... and they asked how everything went, I told them they should be proud and that this time was the best auto purchsing experience we have had in 42 years and about 20++ auto purchases.... Those men were really, really wonderful as well and I also told them that it felt like this was HOME and that this was the only place I would ever buy another car!!! What's not to like about this dealership,,,,,????? NOTHING....
Bonnie H
Jan 16, 2013
After buying 20 cars I think we found the perfect place to buy an automobile. It was the best experience we have ever had in buying a new car. From website, sales, financing, service, management, to walking out the door, these people were amazing.
going2az
Jan 16, 2013
Our experience at Henderson Hyundai from the first call with Josephine Gentry as Internet Sales Manager and Gary Wesolowski sales was refreshing.We started our search 2 weeks ago going to Toyota, Ford, Chevy, Nissan, Fiat, Kia. We live in Golden Valley, Arizona. So we took ourselves to Kingman and Lake Havasu, AZ for the test driving and pricing. Our experience with dealers in Havasu well let me just say we didn't stay. We had made our decision to go with a Hyundai Elantra, now the search for the best price using TRUECar.com results came up with Dealers in the Phoenix area and Nevada. After many emails and calls from dealers in Arizona and Josephine she worked the best price.So here we go to make the deal we get to Henderson Hyundai take a test drive in the Elantra and go figure we want to test drive the Accent. Gary didn't not flinch eye nor try to sell us on the Elantra he when inside an got the key to the Accent. After the test drive we decided that we wanted to purchased the Accent. After a little time we came up with a great deal on the price.The Customer Service experience is excellent. The knowledge, courteous, friendliness of the staff thru out the dealership enlightening.As of this moment only two days into our deal I would give this dealership a rating of 5 ***** stars. Should this change as continue my business with Henderson Hyundai for maintenance and such. I will update my experience changes Should want to contact Josephine Gentry Internet sales Josieathendersonhyundai.com
NV_Driver
Jan 14, 2013
Negotiations for a manual transmission 2013 Elantra were done easily and with no pressure online, handled by Josephine. She had amazing patience and answered all of my questions. Once I decided to go to the dealership for a test drive, Jason handled the chore of showing the car and riding along on the test drive more like a concierge than a salesman. The experience was the least confrontational and most congenial car buying experience I had since my first car purchase 38 years ago.
nevadafred
Jan 11, 2013
Very positive experience with a new car purchase. No high pressure sells pitches and the salesman seemed to be more interested in putting us in a car we liked other than trying to unload inventory. The new car is absolutely what the spouse and I wanted after approximately one hour on the lot and the purchase closing didn't take all day. I did a lot of preemptive work on the internet prior to my visit to Henderson Hyundai. I narrowed my search down to one of the lower end models. There wasn't very much in the way of inventory for that class of car (the car model is so popular the dealer can't keep a large inventory in stock, sells them quick) so the salesman gave me a very good deal on a higher rated model. Henderson Hyundai has a very beautiful showroom and the facilities are clean, to include the restrooms. It has been two days since my purchase and I have no regrets, unlike past car purchase experiences. The Hyundai Elantra is a great automobile. Very little road noise for a small car. Smooth on ruff surfaces and responsive to turns with a very small turning radius. The standard equipment exceeds most comparable models equipped with options. This purchase was probably the most pleasurable car buying experience I have ever had.
Riggi
Jan 10, 2013
I was very impressed the way Noli assisted me. He was very customer oriented, he knew his product, was not pushy, was a good listener, and very personable and professional. He demonstrated excellent customer service skills and came across that he wanted to provide me with a vehicle that I would be happy with, and he did just that. He was very astute, caring, and easy to converse with. He was very willing to answer all of my questions and demonstrated patience. I will definitely purchase my next vehicle from Nohi.
happycampers222
Jan 10, 2013
I have never had such a pleasant experience purchasing a car. Our salesman, Atiq, was pleasant and honest. We were treated with the greatest respect and were able to make a quick and painless deal on the car we wanted. There was no running back and forth, we told him what we wanted and he worked hard to make it happen. I would recommend Henderson Hyundai to anyone. I have also had many experiences with the service department as I owned a Hyundai prior to my recent purchase. They are a great team. I just cannot say enough about how nice the entire staff is.
Jerry Tiede
Jan 10, 2013
Larry Weiss was the greatest salesman I have had the pleasure to deal with. He is a "no-pressure" person that is not pushy and was willing to work with me even though I am a very hard sale. His patience was tried many times during our lengthy experience. I would recommend him and Henderson Hyundai Superstore to my friends and family I received the best deal possible and I had shopped around and will come back again when I am ready to get a new Santa Fe.
allingtondd
Jan 6, 2013
I was refered by a coworker who spoke highley and so i stop in to look and endup buy a car very pleased over all
bsma
Jan 5, 2013
Ali was wonderful - he listened to our needs, gave us options and sold us a beautiful Santa Fe - will continue to be loyal customers because of the GREAT customer service we receive!!! THANKS!
C-S123
Jan 4, 2013
This is the second new car I have purchased from Henderson Hyundai and I wish I had stopped with the first.We took for every service appointment evidently they did nothing and wrote down service was done because the car has 27,000 miles on it and oil leaking according to their own service test and they will not fix. The service manager SCREAMED AT MY DAUGHTER he never wanted to see us or the car again had her in tears. I purchased this car from them because I am a single mom and my daughter works late in the evenings and wanted her to have something that we did not have to worry about, well when people do not do there job correctly and no one monitors them I suppose they have enough customers it does not matter how you treat a good return customer. You have no idea what we have been through we were put off at every turn it has been over 45 days it took over 30 to get a copy of the service record they had on there computer all the time they had our car. Then they released the car to neither me or my daughter to a stranger to them and did not even ask for his ID. WHAT KIND OF BUSINESS ARE THEY RUNNING? BEWARE IF YOU ARE THINKING ABOUT PURCHASING A CAR FROM HENDERSON HYUNDAI - MAKE SURE YOU SEE THEM SERVICE YOUR CAR.
garrisondh
Jan 3, 2013
I love my new Hyundai Elantra and Dorian, Max and Mark made it easy to buy. Everything from the first greeting to the final signature was pleasant and quick. Thanks!
alexin
Dec 31, 2012
VERY grateful to have done business with Ali and JP for my first car . My parents are excited to work with them for a Sonata!
garnold
Dec 28, 2012
Had a great experience Joise is great. Harvey was no pressure and understood what I wanted. Great job by both. I really liked both of them and they both sold me the car. Joise on working out a price and Harvey on my trade and his great experience
hlinden784
Dec 28, 2012
This is the best dealership where I have ever bought a car. Simply, they do what they say. When asked a question they get you an answer. When discussing price they are responsive and fair. And little seems to be a bother or a problem in the discussions.Good car, good price, good people and a good dealer ship. I would have no problem buying again from the Superstore.
Bean126
Dec 21, 2012
BUYER BEWARE! THEY ARE NOT CUSTOMER FRIENDLYYou know there is a problem with the deal when the general manager calls it a "P.R. nightmare", the sales manager tells you that if he had been there, he would "never have let it happen" and added, "you paid as much as possible for the car", then a salesman says he would "NEVER let his mother take a deal like that". But salesman Mahood was out for the easy sale! I did try to resolve the issue with them and they PROMISED to call me back, but of course they never did. That's what happened to me. Hyundai's are good cars. Just don't buy one from Henderson Hyundai.
meburton41
Dec 21, 2012
Very smooth transaction. Liked our sales person very much. The only thing I did notlike was the gong bell and picture after we purchased our car. Felt it was corney. I do not like public affirmation. Other than that the transaction was smooth and easy without pressure. Salesman was very informative and not pushy.
dcscomms
Dec 17, 2012
Remember the days of going into a dealership, spending half the day haggling and being hassled to death by a car dealer? I do, and in the past, this even happened to me at Henderson Hyundai. WELL, THINGS HAVE CHANGED !!! Someone at Henderson Hyundai figured out that killing your customers with kindness = increased sales and great word of mouth. I recently purchased my 4th Hyundai from HH and dealt with Josie. She was a delight !! She knew the product, she went out of her way to work with me, AND made the entire process a PLEASURE. Yes, I know it's hard to believe that this happened at a car dealer, but it did. I can't say enough about the transaction. It was so good, that I'm taking my son there next week to buy another car. Guess who I'm going to deal with??
brebre87
Dec 15, 2012
Nicole was very helpful while helping me find the veloster turbo. She was very friendly and had awesome customer service. She was very knowledgeable about the car and how it would best suit my needs. She got me a good price. And i would come back in the future.
Nunycasta
Dec 15, 2012
Most dealers I've worked with in the past, I could rate an average 2-3. Henderson Hyundai stands out the most as been my best overall experience thusfar. From entering the dealership to me driving away in my beautiful new 2013 Veloster. It was quick,no haggle experience. We sat down and worked out a deal that was satisfactory to me and the dealer. Ask for Ali in sales upon entering the dealership, he will help you make your visit a delightful one. He showed and informed me of all the features the Voloster had. He took the time to make sure I left the dealership well informed about my vehicle and the dealership. That shows great pride in what he does.I highly recommend Henderson Hyundai as a place to purchase your next car.
rebecca 78
Dec 15, 2012
While looking at cars online, I had a few questions. I called and talked to Brian from Internet services. He was extremely helpful. He made the usually stressful task of looking for a car very easy and enjoyable. He answered all my questions with ease and helped me narrow down my selections. I will recommend Henderson Hyundai to all my friends thinking about buying a new car
rlista
Dec 14, 2012
Very easy to work with They also had all the info. I needed about the car. They were very helpfull about all the paper work that had to be finisher
smashley
Dec 14, 2012
A nice young lady answered the phone very cheerfully by the name of Amanda. I had a couple questions about my car. She asseted me very patiently and gave me the best oppitions for my problem. One of the nicest person to talk too and VERY helpful. I highly recommened this place. Pleasure doing business there.
Val757
Dec 14, 2012
I GOT IN CONTACT WITH NICOLE DOWN at HENDERSON HYUNDAI AND SHE WAS OF GREAT HELP. SHE WAS VERY KNOWLEDGABLE ABOUT THE VEHICLES AND SHE HOOKED ME UP WITH A WONDERFUL GUY ON HER SALES TEAM THAT GOT ME INTO THE PERFECT CAR....THE GENESIS COUPE. THANK YOU SO MUCH NICOLE AND THE ENTIRE TEAM DOWN at HENDERSON HYUNDAI!!! :)
gmrb643
Dec 14, 2012
I've been impressed with the quality of service I've received from this dealership time after time. This is the third vehicle that I've purchased from them and each time the experience was pleasant and customer oriented. Amanda and Eddie were especially attentive and I really appreciated the quality of customer they provided. I tell everyone who asks how much I have enjoyed working with the staff at Henderson Hyundai.
Javier1980
Dec 14, 2012
I was looking at cars online and had a few questions. I called in and spoke to Brian Dickens in the Internet department. He was very knowledgeable and helped me with all the questions I had. He made the whole experience extremely easy and pleasnat I will definitely be recommending Henderson Hyundai to any one I know that is looking for a car.
PatriciaGlover
Dec 13, 2012
I went to Henderson Hyundai to find out what was wrong with my 2006 Hyundai Elantra, while I was waiting for the service department to run the test, I thought I'd look at some new cars. John Tutino Jr was so helpful showing me all of the features that the new Santa Fe has to offer, that I bought one. John is a very nice man, and I would recommend him and the dealership to everyone. I would also like to note that; I accidentally registered on a website looking to rate my salesman and Josephine Gentry from internet sales called to answer my inquiry, when she found out what I was trying to do, shewalked me through the rating process. Thank you hyundai.
2pomarico
Dec 7, 2012
Dorian was extremely friendly, helpful, and gracious. He helped me find the exact car I wanted. He explained the car in great detail and set up my phone in the car with bluetooth for me. He also called to follow up to make sure everything was okay. I really like Dorian and the dealership and would definitely use them again.
chitownquilter
Dec 5, 2012
We purchased a new Hyundai Elantra on November 30th 2012 and hands down this was our best car buying experience ever! Gary Wesoloski was outstanding. He provided us with a very reasonable price and the easiest purchase environment. We would definitely retun to Henderson Hyundai Superstore for future car purchases.
ronamorton
Dec 2, 2012
My third Hyundai, love the Elantra. Compared to the other two dealers, this is the best experience todate. Art was very attentive and helpful through the entire process.
6buy9
Nov 30, 2012
Jason is a very enthusiastic salesman who really knows his product.The dealership was was bustling with activity in both sales and service.I was impressed with the attention paid to me and extremely happy withthe deal.
THATSANICE
Nov 22, 2012
THEY TALKED WE LISTENED THEN I TALKED THEY LISTENED I TOLD THEM WHAT I WAS LOOKING FOR AND WANTED MY PAYMENTS LESS THAN I WAS PAYING TH.EY LOOKED WE HAGGLED A LITTLE AND WE ALL CAME UP TO A GOOD AGREEMENT .
vegasgirl12
Nov 20, 2012
Was emailing w/ salesperson in which he informed me of my approval. Took the time out of my day/lunch break to drive out to the dealership to see what was availble to me. Once I got there they informed me that my credit information was already on file but asked me to sign the paper version. They continued to run my credit AGAIN without letting me know.. only for them to later tell me they couldn't help me. Dishonest, and liar! Don't go to this dealership! They will mislead you and waste your time!!!
firstdaffy
Nov 18, 2012
Was looking for a new vehicle but was also shown a demo. The demo had everything on the car that we wanted so we discussed the price and the price was fair. Sales person, Art was great.
Jnaw0421
Nov 17, 2012
Everybody was great! The worked with me on my trade in and paid the amount owed so that I would be done with that car and be able to start fresh with a new one. I wasn't able to get my first choice but got my second one with a great warranty. He was also really good with educating me about how the the purchasing/financing works. And told me that I needed to do with my credit to get better approval, and to lower my payments. Best car buying experience by far!
cindysonata
Nov 15, 2012
I purchased a brand new Sonata with Brad on 9/3. It was awesome and everything was great, until I was in an accident on 10/2. The beautiful car was a total loss, but thankfully, due to the awesome safety system in the car, I was NOT a total loss. I passed out in the collision and woke up hearing the car tell me I was in an accident. In a matter of seconds, Hyundai Bluelink had already contacted Emergency Services and told them of the accident and my location. There were sirens in the background before I even really knew what happened. It was a VERY scary situation, but, needless to say I knew my next car would ALSO be a Sonata. I returned to the same dealership and Brad helped me find a replacement for a great price. I really appreciated their compassion and assistance. I am a lifetime Hyundai customer, that's for sure. I highly recommend anyone also get the Bluelink service also. They are there to help you and could make the life-saving difference in response time if you are ever in an accident. That's some pretty awesome peace of mind.
gannreece
Nov 15, 2012
Our experience was enjoyable. Max was friendly and helpful explaining the differences. The transaction was completed quickly. We were off to enjoy out new car.
SonnyDrenckhahn
Nov 15, 2012
they where great!Help me with every question I had the car handel good saleman called me up to see if i have any more question. thank you
chrokhisey
Nov 14, 2012
We had gone to dealership to attend to another matter and saw the newer models of the Elantra we currently owned. Jason DaSilva answered all our questions on the new ones and then we discussed the pros and cons of trading in the one we owned. Then we saw the Veloster and it was a done deal. We were very satisfied with all the attention we rec'd and then cleanliness and friendliness of the dealership overall.
dehlen
Nov 14, 2012
My salesman, Noli, was the best ever! He really took the time to understand my needs and was very thorough in showing me three different models. I never felt any high pressure sales tactics unlike some other dealerships I'd visited! I love my new car and the experience was made easy by a great salesman.
Sandy McC
Nov 11, 2012
Our salesman, Jason Kellow, was great to work with and offered exceptional customer service. The dealership had a large inventory and we found exactly what we wanted.
ShaunMollica
Nov 9, 2012
I enjoyed the overall experience at Henderson Hyundai. Bill, and the entire staff, were helpful and friendly in assisting me in picking out and taking home my first brand new car. The dealership offers many perks beyond what you may find at other dealers in town.
WaidaSek
Nov 4, 2012
Just had a great experience at Henderson Hyundai! I was Blessed to have NOLI as my salesperson and I couldn't be happier. He was exceptionally knowledgable, personable, honest, patient, and caring. I drove away in my new Hyundai extremely satisfied not only with the product and price, but also with the service and I look forward to a continued relationship with them in the years to come. Would I recommend them and NOLI to those I know? ABSOLUTELY!
Devmace
Nov 3, 2012
They were really friendly and efficient. I was in and out of the dealership in about 2 hours and they gave me a great deal.
fsgahin
Nov 3, 2012
John does his job very well and he is very courteous and responsive to all our needs. We are very pleased with his performance. Perhaps the best car salesman we ever dealt with.
ricardo72561
Oct 31, 2012
NOLI was absolutely the best sales person I've dealt with in sometime very professional knowledgeable and extremely friendly I would highly recommend into any my friends in the near future but I Noli here come on my recommendations
psa
Oct 27, 2012
I went to the dealership expecting to leave after a short time to go purchase a car from another dealership that I had visited earlier in the day...Needless to say , the kind and knowledgable service that I received from Noli, and the quality and features of the Elantra soon convinced me otherwise. Noli was very helpful in getting me a price point where I felt comfortable and the car is absolutely gorgeous! I would highly recommend the dealership to anyone, and Noli was extremely helpful. Thank you again Noli.
bhoshell
Oct 25, 2012
My son and I thoroughly enjoyed our trip to Henderson Hyundai Superstore. We felt we certainly had a choice of models because of your large inventory. This was my second purchase from Henderson Hyundai and my deceased husband had purchased two ohers prior to my purchase in 1998. Your rpresentative, John Tutino, Sr was curteous and knowldgeable and took a great deal of time with us, never making us feel rushed into a decisiion. Also, ringing the bell was fun. I will definitely buy again from this dealership.
Esther1
Oct 21, 2012
My daughter, Andrea was looking for a very specific Hyundai Santa Fe. It had to meet all the criteria she was looking for. First of all, it had to be the Frosted Pearl White, with darker rims and the darker choice leather interior, and be fully loaded.We are from Arizona, and were not able to locate this vehicle with all the options she was looking for in our state. She happened to look online and found your dealership. She called on a Tuesday and was the proud owner of this beautiful vehicle on Friday! That was the easiest transaction we have ever had purchasing a car.The reason this transaction took place so quickly and efficiently was due to two of your amazing employees!! Amanda Fravel happened to answer the phone call when Andrea called to see if you had this vehicle in stock. She was very friendly and willing to try and locate the perfect car for my daughter. She sent us pictures, features, and whatever else we inquired about. Amanda even came in on her day off to make sure we had received everything we were asking for. We have never purchased a car out of state or for that matter sight unseen! Amanda set us up with John Tutino Jr. to do the paperwork. All I can say is, what a blessing for us to come into contact with two employees of yours that made it so comfortable and easy for us to purchase this car and to be treated so kindly!John Tutino Jr. also went beyond the call of duty and picked up my husband and my daughter from the airport. He was beyond knowledgeable and could easily explain the features of the car we were purchasing.I am impressed with your dealership for many reasons, your employees, your respect for your customers, your Lifetime of car washes and oil changes. That's unreal, but living in Arizona will make it difficult for us to take advantage of such a great deal. I have NEVER seen a dealership offer that, especially in Arizona!Thank you, thank you John, Amanda and Vido!!!!!!!Esther, Pat and Andrea
tenaya
Oct 18, 2012
I had came in just to look around could not choose between the Hyundai or the Kia, after looking at the Hyundai I told the salesman I wanted to go back one more time to look and the Kia when I went back to the Kia lot the salesman did not even remember my name after 3 days. I turned around and drove right back to the Hyundai dealer and was treated great by Harvey and JP
KRAUT2012
Oct 17, 2012
TOOK MY VELOSTER IN FOR ITS 3 MONTH CHECK. PEOPLE ARE SUPER FRIENDLY AND HELPFUL. WORK WAS ACCOMPLISHED IN A TIMELY MANNER AND A TIRE PRESSURE CONCERN THAT I HAD WAS PERSONALLY TAKEN CARE OF BY CHRISTINE. SHE'S A SWEETHEART OF AN AMBASSADOR FOR YOUR DEALERSHIP. DON'T LET HER GET AWAY!!! SEE YOU IN 3 MONTHS.
Loriberkeley
Oct 16, 2012
I was went to Henderson Superstore for an estimate on trade in on my 2008 Sonata. Noli was very helpful, answered all my questions and shortly I was the owner of new Sonata. I found Henderson Superstore to continue to be service and customer oriented. This is my third car from this dealership.
AMRodriguez92
Oct 13, 2012
When I got to the dealership I had expected someone to come hound me about cars but Janet did not do that she was very polite and friendly. We looked at a few cars and she was so nice and kept writing then down and telling us how each one got better as we moved down the line she even showed us the.most recent trade ins which ended up being my decision. Janet is the best sales lady iI have ever had for anything because she does what she says she is going to do. The car needed some stuff fixed up and she followed it through service to make sure it was done. If you plan on buying a car at a good price with awesome people this is the place to go and definitely without question ask for Janet Wilson. Also a quick shout out to Marissa in the service department she is so nice and helpful and friendly.
berberova
Oct 13, 2012
John made sure that I got exactly what I was looking for. He was extremely patient with me and tried to meet every expectation that I has as far car and sale of the car go. John as well as the business manager I worked with Vito were very friendly and polite, answered all of my questions and made sure that I knew everything there is to know about the car, feature wise and finance wise. I will be going to Henderson Hyundai for any of my future car needs and I will strongly recommend it to anybody. Good customer service is number one priority there.
Roy2124
Oct 12, 2012
I came to the dealership expecting to have the normal aggressive sales service, but I met Josh and he was extroardianry. Not your typical salesaman at all. He cared about my wants and needs and made sure that he found me the perfect car. I left in my new Sonata, and my wife and I are more than happy. I would reccomend Josh and Henderson Hyundai to anyone and everyone.
agurren
Oct 11, 2012
This has been the best experience I have ever had with a Sales person. Noli knew everything about the car that he was showing us. He was never pushy and that is a deal breaker for me. He was fun to work with and I would reccommend him to anyone. I have had several compliments on the car and I absolutely LOVE my decision. Thanks to Noli for making this purchase a perfect experience!!
ginajohnson.berkley
Oct 5, 2012
We went to Henderson Hyundai "just to look" and found the car we were looking for and the price was right. Our salesperson Noli was great and he was able to answer all of our questions. We will definitively recommend to friends.
madams3367
Sep 27, 2012
From the time we were greeted by John, the experience of buying a new vehicle was much less troublesome than we anticipated. John is very knowledgeable about the Hyundai brands and was very accommodating doing whatever was necessary to close the deal.
say_cheese
Sep 27, 2012
I'm here to tell you, the stress that goes along with buying a new car, doesn't have to happen. My family & I have become very loyal customers of Henderson Hyundai. My Mom made her 1st purchase back in 2004, my Brother bought a Hyundai for my niece in 2010, I bought my car in 2011 & My Mom just bought her second Hyundai, a 2013. The people at Henderson Hyundai are excellent to work with. A huge Thank you goes out to Gary W. & Janet Wilson in sales, John in Finance, Christine & Alfred in Service & last but not least Marissa. I will recommend Henderson Hyundai to everyone!
Ryancarvy68
Sep 21, 2012
I came to Henderson Hyundai to find a car that was great on gas and great on the price. My salesman Steven Meli was more than helpful to get me what I was looking for. He didn't make me feel like I was just a costumer but a friend As well. All and all my experience with purchasing my Hyndai was great! I am very happy with my new car! I'm glad I went to Henderson Hyndai.
g_lopes_741
Sep 21, 2012
Best experience buying my 1st new car. I was never pressured and i got the right price and a great car. I have already recommended Henderson Hyundai to several collegues and friends.
lucky luci
Sep 21, 2012
I have ten years experience in auto sales, so I am very critical when shopping for myself. When I visited Henderson Hyudai I was greeted by a salesman with a firm hand shake and a positive attitude, EddieZ, I was looking for a pre owned vehicle with average miles. EddieZ knew the inventory very well and was very knoledgable in comparing the different makes and models, he was very patient and concerned with my needs. Unfortunately I couldn't find the right vehicle at the time, but I will definitely vist the dealership again and ask for EddieZ as he was very helpful. Lucky Luci
kenkenken
Sep 20, 2012
We had only planned on car shopping the day we bought our used 2010 Santa Fe from Janet. She didn't try to upsell, but truly helped us find what we were looking for. The purchase was the quickest and most efficient I have ever experienced. It was only about 3 hours from the time we arrived to the time we left with our new vehicle. The vehicle was in great condition for having more than 30,000 miles. Detailing was fantastic. It looked and rode like a new SUV.The price was a little over KBB but given the great condition of the vehicle, it is certainly understandable.I would recommend Henderson Hyundai & Janet Wilson in a heartbeat to anyone looking for a new or used car or truck.
mandy.powers.581
Sep 20, 2012
I had a very pleasant experience. Janet Wilson, my sales woman was very knowledgable and very helpful. She went above and beyond in assisting me in finding the best car to suit my needs. Randy Combs was also wonderful. He made me feel very welcomed in the dealership and treated me as if I were an important customer, instead of 'just another sale'. The financing ran very smooth. The most important part of my visit to Henderson Hyundai was that I did not feel pressured at all. As a single female and mother, Janet Wilson really made me stop and wonder why more women are not in automative sales. She was truly a pleasure to do business with and I would highly recommend Henderson Hyundai and the associates that work there. It has been years since I have had a car salesman (woman) who made me laugh like she did and make me feel like she truly understood the position I was in having to purchase a new vehicle for my family. :) Go Henderson Hyundai!!!
thebreeze47
Sep 20, 2012
GREAT DEALERSHIP TO DEAL WITH AND GREAT PROMOTIONS. THE SALES PEOPLE THAT I DEALT WITH WERE GREAT (JANET WILSON AND JOSEPHINE) AND I WOULD PURCHASE AGAIN FROM THEM.I EVEN SENT A FREIND DOWN AND HE PURCHASED A CAR FROM JANET WILSON AND HE TOLD ME HE WAS VERY HAPPY WITH THE DEAL HE GOT. EVERYONE WAS VERY FRIENDLY AT THE DEALERSHIP AND IT WAS A GREAT OVERALL BUYING EXPERIENCE.
jaes1018
Sep 19, 2012
I had a horrible experience with Planet Hyundai on West Sahara. I walked out of that dealership in tears. I almost didn't purchase this vehicle. I had a negative feeling about Hyundai after that experience. I checked into another Hyundai dealer and found out they owned the other dealership. Then a friend told me about Henderson Hyundai. I live in Las Vegas. So this was a hassle for me to drive across town. I was in love with this vehicle. I figured I'd give it a try. From the moment I walked in. The staff was friendly, courteous and most of all upfront. They followed through on their word unlike the other Hyundai dealers. My sales men were Chsrles Harvey and Bradley. Even after purchasing the car, Charles came in on his day off to explain the operations of the vehicle thoroughly. I also had to contact him several times at a later date to ask questions regarding the vehicle. He was always patient. He explained it to my understanding. I am totally impressed with this vehicle. I never thought of looking at this vehicle. I have always owned SUV's. For me to switch to a car says a lot about the vehicle. I will never deal with Planet Hyundai. I thanked my friend for referring me to Henderson Hyundai. The sales manager who finalized the deal was most impressive as well. Even your finance representative was funny and efficent. Unlike the other dealer. There finance representative was rude and sarcastic to me. I would NEVER recommend that dealer to anyone. I have several friends who are now interested in purchasing this vehicle. I told them Henderson Hyundai is the place to go.
Jimselantragt
Sep 19, 2012
I met with Bill at the dealership. He made the whole experience easy. From the initial hello to the test drive to financing. Everything went smooth and easy. If you want a new Hyundai this is the place to be. I recommend Henderson Hyundai and Bill to everyone and I will be back for my next Hyundai. Jim Roberts
HERO12HY
Sep 14, 2012
I WAS LOOKING FOR A NEW HYUNDAI. WENT TO THE SAHARA DEALER, WHERE I MEET A SALES STAFF THAT WAS SOO PUSHY SO I LEFT. WENT DOWN TO HENDERSON HYUNDAI, DANIEL WAS SOO CALM AND LISTEND TO WHAT I REALLY WANTED. SHORTLY RANDY CAME DOWN WITH WAY BETTER FIGURES, AND I BOUGHT THERE AND THEY EVEN GAVE ME LIFE TIME OIL CHANGES FOR FREE. I WOULD RECOMEND DANIEL AND HENDERSON HYUNDAI TO ALL MY FRIENDS AND FAMILY :)
harley2some
Sep 12, 2012
I had a problem with the remote car starter that was installed in my vehicle when purchased. The starter available was inferior to the one we had in our last vehicle. It had a one way remote that did not verify if the car had started. Also the remote and the security lock/unlock did not work 50% of the time or more, sometimes within 25 feet or less. The service department troubleshot the problem, and of course could not duplicate it. They even keep the car for almost a week, and gave us a loaner. Unfortunately, as soon as we left the dealership the same problem occurred. Finally, the general manager agreed that their dealership would do whatever was needed to keep their customers happy. They purchased an after market remote (two way) starter, that works great and even if it doesn't receive a strong signal and start, we at least know it didn't. I am completely satisfied with the customer service I received, and have and will continue to recommend Henderson Hyundai to my friends.
nailtech
Sep 9, 2012
Just wanted to let you know that Max Ansary was great from the start! He is very professional and friendly. Max is an asset to your company.we didn't have to spend the entire day there.
dborino
Sep 7, 2012
Sales mgr. Randy and salesman Jason k made me feel like a valued client and got me a great deal. Service dept. Christine is very knowledgeable and I even got a loaner car!Trustworthy and honest.Best dealership in Vegas!!
Dena10
Sep 6, 2012
Went into Henderson Hyundai with great expectations and came out greatly pleased. My sales person was Noli and he was very helpful. Love my new car. Thanks
buttonick
Sep 1, 2012
We came into Hyundai to look at the New Accents (We now have a 2003 Hyundai Santa Fe) Our Sales persons names were Ali and his manager was John Tutino they were both very knowledgeable and very personable we dealt mostly with John who is a fantastic young man. We bought a 2013 Accent and we love it.We would like to say Thank You to both John and Ali for making our visit a pleasant experience.Mr & Mrs Nicholas D'Agostino
jennyp2902
Aug 28, 2012
I was contacted by the dealership to purchase my 2010 Hyundai Accent. Josie helped me online get everything squared away and pre-approved prior to coming into the office. Once i got into the office, Josie set me up with Harvey. He was the best sales person I have ever dealt with. He worked for us the entire way around, instead of working for the dealership. We have been to dealerships numerous times and this was the most pain free experience we have ever had! They both had fantastic customer service and were very friendly. Made sure we were confortable with every step. They let us take the time we needed to discuss anything to make sure that this was a good fit for us. I would recommend both Josie and Harvey to anyone!!!!!!!
Patricia Clarke
Aug 28, 2012
My sales rep, Omar Ansary, was very attentive, and he was professional. Vito, I'm thinking Vito may have been one of the dealer's managers. Anyway, Vito was very caring and professoinal. Brian Dennis, the internet manager really knows how to keep those sales coming in!!
delee
Aug 27, 2012
I went in with a price in mind for a new elantra gt, and we had a 06 tucson for trade. well they gave me what i wanted for my car. They also came to my price point on the new car, in fact the deal was so good when I went to my bank to get the funds my intress rate dropped by two points because I got the new car at less then 82% of MSRP. Not to mention the great service over the years with christine and our tucson. looking forward to the next five years. THANK GUYS
newtolv
Aug 26, 2012
If you are looking for a fair deal with a knowledgeable professional in a comfortable environment, I recommend your visiting Noli Hall and the staff at Henderson Hyundai Superstore. Having purchased the vehicle which met my needs, I left there a very satisfied customer.
julie042091
Aug 24, 2012
I only went in for a maintenance oil change on my 2010 Elantra and drove home with a 2012 Sonata... Awesome experience, fast and easy. Thanks to Dorian Trent. No BS too.
LOVELY101
Aug 20, 2012
I HAD A GREAT EXPERIENCE RECENTLY WHEN I WENT DOWN TO HENDERSON HYUNDAI IN SEARCH OF THE NEW SONATA. I DIDN'T HAVE A CHANCE TO BUY THE VEHICLE, BUT WHEN I AM READY TO, I WILL DEFINITELY BE BUYING FROM HENDERSON HYUNDAI. MY FIRST CONTACT WAS OVER THE INTERNET, WHERE I WAS INTRODUCED TO NICOLE. SHE WAS EXTREMELY HELPFUL AND KNOWLEDGABLE ON THE VEHICLE. SHE ASKED ME TO COME IN TO TAKE A LOOK AND GET A FEEL OF THE VEHILCE, WHICH I DID. SHE KNEW THAT THERE WAS A POSSIBILITY THAT I WASN'T GOING TO BE ABLE TO BUY THAT DAY, AND NOT ONCE DID SHE TREAT ME ANY DIFFERENTLY. WHEN I CAME INTO THE DEALERSHIP EVERYONE THAT I WAS IN CONTACT WITH WAS VERY WELCOMING AND PROFESSIONAL. NICOLE SET ME UP WITH A SALESMAN BY THE NAME OF DORIAN TO GET SOME ADDITIONAL INFORMATION. DORIAN THEN TOOK ME ON A TEST DRIVE WHERE I IMMEDIATELY FEEL IN LOVE WITH THE VEHICLE. UNFORTUNATELY, DUE TO MY FINANCIAL SITUTAION, I WAS NOT ABLE TO DRIVE THE VEHICLE HOME. BUT ONE THINGS FOR SURE, WHEN I AM INTERESTED IN BUYING THAT SONATA, IT WILL DEFINITELY BE FROM HENDERSON HYUNDAI. CUSTOMER SERVICE LIKE THAT CANNOT BE BOUGHT!
peanut 3
Aug 20, 2012
i came in looking for a used car in my price range. i spoke with Nicole before i came in and she was very nice and pleasant. after coming in i was put in contact with Nolie - he was such a pleasure to work with. he allowed me to look at whatever car i was interested in. after an hour of looking around i saw the perfect BMW to suit my needs. thanks Henderson Hyundai, Nicole, and Nolie!!!
verasmartin
Aug 17, 2012
we were in your store n looked it was a nice place we decided to buy our salesman was chuck atwood, he was very helpful and didnt rush us he answered all questions we had throughout the process, i would forsure purchase again from him at your dealership... thank you chuck for your time and help n kindness you gave us .... thanks again vera
aichers
Aug 17, 2012
Jason D was my sales person that helped me and he was so great. He was very knowelable and extremely helpful. He never rushed me into a decison and never the was any preesure to buy. I will surely recomending him to any and everyone I know when they are looking to buy a car.
clornajsing
Aug 17, 2012
Atiq is the best salesman ever, my husband and I were not even at the dealership to buy a car we were only there to help my husbands sister who was looking to buy. My sister-in-law did purchase a Sonata from Atiq, and because of the body styling I kept looking at the Elantra. Atiq was able to get us into a 2013 Elantra with a lower payment then what we were paying for a 2010 Forte, it wasn't a hard decision to make.Even though he was extremely busy he made us feel like we were his only customer's. He gave us the opportunity to test drive 3-4 cars so we could make a choice on which one we wanted. The Sonata was more car then what we wanted so the Elantra was a purfect fit for us.We purchased our car on 7/14 and we had our purchase paperwork very quick so we were able to register the car in the required timeframe. I have returned twice since our purchase, once to pick up the registration paperwork and the second time to get a window shade and each time Atiq has taken the time to say "Hello" and then goes on to ask how the car is doing? and if we having any problems. And I'm pleased to say we love the car, the ease of handling and the gas mileage is tops.The price was great too, like I said we are now in a 3 yr newer car with a lower pymt!!!Our expierence with Henderson Hyundai and Atiq was outstanding, I would definately suggest this dealership and Atiq to anyone of my friends that were looking to buy a car.
gloriaswanson
Aug 16, 2012
I just bought my car from John T. at Henderson Hyundai and for the first time I enjoyed the experience. I traded my car in for an elantra and John was able to cut my payment in half and give me free window tint!!! I wasnt the kind who would take any deal. It took us seven hours to make the deal, and even though John kept on having to ask his manager to lower the price, he made it happen. I wasnt impressed with his boss but he was very pleasant. I will reccomend him in the future to everyone i know. thanks john!!! Gloria
jennifer.bennettblum
Aug 16, 2012
Harvey was great, got me a deal that worked for my budget and free window tint. Awesome experience. This is my 6th car I have bought from Henderson Hyundai, great service keeps me coming back!
jfisher89015
Aug 16, 2012
I am a returning customer for 10 years now. I just got my 3rd car. I called ahead and spoke to Amanda who took the time and patience to help me get everything I needed and prepared for submitting my paperwork. Her friendliness and professionalism exceeded my expectations. She was delightful.Jason Marchello, has been there since I started buying cars from this dealership. I had never worked with him before, but he was always one with a smile and was friendly when I was in the office. For this transaction, he was my sales guy. He is the prime example of a perfect salesman. I loved his attitude. He went above and beyond to make sure I was comfortable and got what I was looking for. He worked hard for me to make sure my payments were comfortable. He is a great listener and really cares fr the client. Although I have worked with different salesmen, I would never work with another after Jason. I am overly pleased with my experience, thanks to Amanda and Jason. I would recommend and expect people looking for a new or used car, to use Jason. There wasnt one moment that I was dissatisfied.
Njoylifebarb
Aug 16, 2012
2 thumbs up! A+++++++++ I love my new car & Jason was GREAT to deal with. I'm so happy I came to Henderson Hyundai instead!!!
thecowboy
Aug 16, 2012
Of all dealers in the Las Vegas metro area henderson Hyundai was the furthest from my home. I was originally attracted by an ad for a used Genesis on edmunds.com. I called and was connected with Josephine, and subsequently made an appointment to visit today. She assured me that it would be worth the trip. Nevertheless, I still visited Planet Centennial Hyundai, which is very close to where I live, first. It was my second attempt to test drive a Hyundai from them and, like the first, they could not get their act together. I left without test driving a vehicle.I decided to take the time to drive the 20+ miles to Henderson Hyundai in the afternoon and asked Josephine to have the car I was interested in ready, since my time was limited. When I arrived I was driving the car within minutes.After realizing it was missing a critical option, the parking sensors, I was offered the opportunity to see and test drive other similar vehicles.I quickly settled on a 2012 Genesis that was equipped to fit my needs. Gary and Tim too k the time to make sure that I was given every possible incentive. I am happy to say that I plan to take delivery tomorrow morning. Gary even offered to pick me up at my home so that I would not have to get my own ride to the dealership.I will highly recommend this dealership to friends and family.
KathyKidd
Aug 15, 2012
I just purchased a new car "Tucson" from Omar and Ali on Tuesday. I just want to say they did a great job of assisting me with getting the car I wanted. It was a great experience and I would recommend them to anyone who wanted to purchase a Hyundai. Kathy Kidd
randibostick
Aug 13, 2012
Josie was AWESOME to work with. Made the process painless! I much prefer working over the phone or email rather than spending four hours at a dealership to buy a car. She was so good we bought two!
Kero702
Aug 10, 2012
Ty is great he knows his stuff and his poise is very well trained. I would like to thank them down there!Have a good one
ktadefa
Aug 10, 2012
These two guys helped me in getting the car I've wanted for the last few years. There both great guys to work with. They definitely know how to make a person feel welcomed. I would definitely come back to them if i needed anything. I love Henderson Hyundai and look forward on many other purchases.
afanizzi
Aug 1, 2012
Purchased the car at Henderson Hyundai Superstore on a Friday, paid cash. They called the next Wed to schedule the few things that needed to be fixed or added, making it sound like the parts were in, everything's a "Go". I dropped it off that day and was told that should be ready the next day, if they paint the entire rear bumper (scratches), maybe the following day.I have now been without the car for a week, and as of yesterday nothing had been done. Totally screwed up operation, no coordination of parts, paint, third party vendor, etc. Ridiculous.We had purchased the 10 yr service contract - I have serious misgivings and concerns about future performance of this dealership and service dept. I should never had driven the car off, I should have left it until all details were taken care of, but you know how crazed the salespeople are about getting the signature on the line, the check in the bank and the car off the lot. Looking to contact the Dealership General Manager and complain...
garywalter
Jul 22, 2012
In at 6 and driving out by 9-what great service. Noli was great in explaing the features of our choices, explained the differences,helped us narrow down the choices, and then make the final decision.Got through the entire process in record time.Last 5 cars purchased were Hondas, but Hyundai is now the place to be. Thanks for everything.
philfig
Jul 8, 2012
Justin was very cordial and helpful. The car is for my wife and he urged driving it home so she could try it out. Buying it was easy. Have not yet had to get service but hope the experience is as good as the purchase.
Mynewelantra50
Jun 24, 2012
I purchased my 2010 Elantra 1 1/2 years ago and I've had enjoyed dealing with the employee's in the sales and service departments. Every time I come in for service the employee's are very kind and friendly. They are very efficient and the quality of work is wonderful.
bgunk
Jun 15, 2012
Came here looking to lease a car, sales associate named Ali was very helpful and patient in explaining and negotiating the terms. Not overly pushy when it came to mulling over details, and the associates here in general were a friendly bunch.
hypratt
Jun 15, 2012
BUYER BEWARE. This is the worst dealership in the country and perhaps the entire world. If you buy from them you are a schmuck.We purchased a 2013 Hyundai Elantra. They have probably 200 Sonatas on the lot but only a couple of Elantras. so we were told that we would have to wait probably a week for them to get it. By not stocking the Elantra they claim that they fly out the door faster than the can get them. Just another way of getting you to pay mopre for the product.Then, 2 days later they called and said a different one came in with additional features at no additional cost. ( I would not pay extra fro a rearview mirror that has a built in compass and a home link that can open your garage door when the clicker that I have been using forever still works great. Every car on the lot has an additional sticker of $3000 because they claim that they do not make any money at MSRP. My salesman, Eddie Zelonka, told me not to worry because he would give me a deal. While he was friendly enough the "deal" was still above MSRP by at least $1500. I should have gotten up and walked out. In the finance office I was beat up over the Extended service contract and also a prepaid maintenance plan both of which I refused. Then I was offered a Tire warranty that was not going to cost me because he would take it off of the price of the car. The price of the tire warranty was $999 plus tax. It included a 10 day cancellation clause. Prior to the expiration of the 10 days I returned to the dealership and was told that I would have to talk to Vito, the Finance Mgr., but he was off and I would have to come in the next day. When I did meet with him he said that I could not get money back from the tire warranty because they had reduced the price of the car by that amount. The cancellation clause stated that I could return the contract and get my money back. At this point I asked to speak to the General Manager. The next guy said that he was the GM but was not. Then they sent in a guy who claimed to be the Sales Manager who attempted to show me that they did not make any money at all at the sales price even tried showing me the invoice for the car. My paper work listed the price of the tire warranty and every one of them tried to claim that the deal that was made was at of below the MSRP. This is a slight of hand trick. The MSRP of the car that I got was not the car that I had agreed to purchase (higher MSRP because of $500 of accessories that I would nlot pay for.Whether of not they made any money on the car is not of my concern. All I wanted to do was cancel the Tire Warranty. I was finally directed to get my refund from the company that issued the warranty. I don't know about you but I find it very distasteful when someone lies and claims that they are not making any money on a deal when invoices can and are dummied up, the Doc. fees are inflated. If it was true that they weren't making any money as they claimed why would they give up $1,000 to a tire warranty.BUYER BEWARE. This is the poorest excuse for a car dealership that I have ever been to and I have purchased about 20 cars and trucks in my life.
rashaw22
Jun 12, 2012
We were not sure that visiting this dealor would do us any good, due to our recent financial problems, plus we were sure that interest rates were going to be so high that the dealor would talk us into something we did not want. However all this changed as soon as we walked thru the door. We were greeted by one of the supervisors who in turn introduced us to Noli. Within a few minutes of talking to Noli, we were completely relaxed and felt as though we were going to get what we came here for. Noli took us around the lot showing us a few of the used vehicles and a couple of the New ones. Never any pressure put on us. We then went back inside and Noli brought us some refreshments. We then dicussed what we had seen. Noli then asked if there was anything we seen that we liked. Prior to coming to the dealorship we had choosen and loved the Hyundai Elanta Touring vehicle. It was also one of the ones Noli showed us. We choose it, some dicussion followed on financing and costs. We then agreed with what we could afford and very much to our surprise Noli was able to put the deal together. We left in exactly what we had come for. On the way home the wife and I discussed the great pleasure we had work with Noli and Henderson Hyundai, also discussed was the small amount of time it took, compared to hours we had spent at other dealorships and not getting what we really wanted. Thanks Henderson Hyundai and Special thanks to Noli.
srgus49bien
May 25, 2012
Had a great experience purchasing a Hyundai Tuscon from Noli. Noli was very efficient and knowledgable for this busy dealership in our home town. This is our first Hyundai purchase and after comparing 5 different compact SUVs, the Tuscon met our needs best, at a price that was competitive. It was Noli who guided us through the process in a professional manner. I would recommend Noli and Henderson Hyundai based on our experience today.
gregr1189
May 23, 2012
John is a great salesman, very honest. He helped me all day and I got a great car for a great price. I could tell he truly cared if I was satisfied not just about making money. Watch out for the sales manger Randy. His job is to comet talk to you when you are on the fence about buying a car, be your friend, and make "deals". Randy was dishonest with me several times it was very upsetting. I had the actual price from Hyundai up on my computer, and he kept trying to make it more and convince me I got a deal at the same time. I felt it was very unethical. After Randy left, John continued to help me. If you go there ask for John, all dealerships want to get your money, but John just really wanted to help, be careful for Randy.
sydneegreen
May 21, 2012
I went to Henderson Hyundai because they were the only dealership in Nevada willing to work with my complicated situation. I had been looking for a new vehicle for months and it was clear I needed a cosigner. Unfortunately, my cosigner lived in Texas. When I went to Henderson Hyundai I met Noli who was a lot of fun and showed me around and helped me pick out the most perfect car. Then, Noli spoke with my Grandfather, which was my cosigner in Texas, and they came to a reasonable agreement on monthly payments for the car for me. Noli then had the paperwork FedEx ed to my Grandfather and when it was sent back I did my portion of the paperwork and was the proud owner of a 2013 Hyundai Elantra. Noli got in to great detail with my about me vehicle so that I when I drove off the lot I did not have any questions or confusions. I haven't had that car for a week and I am already attached to it. If the story thus far does not convince you that Noli is a heaven-sent car salesmen then let me end with this. I left my second set of keys at the dealership and Noli personally dropped them off to my house that by the way is no where even close to the dealership and he was even nice enough to schedule a meeting with me and came by my job on my lunch break to look over the owners manual of my vehicle and share some extra information with me. Noli is awesome I had an excellent experience at Henderson Hyundai and it is all because of Noli. I am very appreciative of his intelligence regarding the inner and outer workings of the vehicle, professionalism, and hospitality. I will be on team Hyundai for the rest of my existence on this Earth. Thanks Noli.
kelliee
May 11, 2012
just bought a brand new 2012 sonata, young man named atiq and his manager named omar helped us a lot. Made the whole sales process very simple and easy would send my family and friends to buy a car from henderson hyundai.
Andra82
May 10, 2012
Tyreese was so amazing!! Out of every car dealer he was the most honest and so helpful!! You ROCK Tyreese!!! Your root beer is on the way!!!
goresend
May 10, 2012
just overall a great experiance fromm walking in to getting the new car very relaxed no pressure in and out within three hours wouldent go anywhere else richard goresen+++++++++++++++++++++++++++++++++++++++++++++++++++
Wayne Barker
May 1, 2012
Josephene was my first contact when I started my search 3 months ago. She did call-backs to me on a regular basis but not in an intrusive way. When we decided on a Sonata, she introduced us to Harvey who also was working with her. Harvey was very good about showing us choises to choose from and worked with us on pricing and the trade-in as well as an offer good until that weekend. Once we came to an agreement Harvey was very concise about showing us the Service area and introducing us to Chris who he recomended to us as a contact person. Also he conected us to Blue-Link and helped set up our Bluetooth. Harvey showed us all the controls in the car While we waited for Mark in Finance to do our paperwork. Because we are retired and Disabled, Mark took very good care of us and was able to secure a very good interest rate which we were so thankful for. Thanks again to everyone, Maryvelia and Wayne Barker
Donna Loomis
Apr 24, 2012
Everyone was very friendly eager to help. I've never had a sales associate spend as much time as C. Harvey did explaining all the features on the vehicle.
ehaack89
Apr 20, 2012
We came in just wanting to look at a certain car we have had our eye on. Mr. Harvey greeted us with kindness and was not a pushy salesman at all. He had his own special route where you could actually travel and get used to the feel of the car instead of just taking us around the block. He helped out with every aspect of the car and was highly knowledgeable of the product. The car that i had wanted was not there at the time, and so we test drove one of the other ones. When we got back to the dealership, my perfect dream car rolled off one of the trucks! Color, package and everything! So we sat down to discuss numbers, and Mr. Harvey made everything such a pleasant experience. These people aren't in for the money, they're here to help YOU get a car and try to be as reasonable as possible. They're on YOU'RE side. I just came from a bad experience at Henderson Nissan and wasn't really having high hopes, but Henderson Hyundai fully exceeded my needs and expectations. I have never had better service than here. Thank you everyone at Henderson Hyundai!
chaosdax
Apr 17, 2012
I cannot say enough positive things about Henderson Hyundai. After having a bad experience at another local dealership, I went out to Henderson Hyundai and was blown away by their service. The salesman that helped me, Chuck Atwood, is a stellar guy with a no non-sense, honesty attitude. He went out of his way to assist me and even came in on his day off when my car arrived (had to be shipped because of a special request I had). He seems honestly dedicated to his customers and I will recommend him to everyone I know.I had a very specific request for a hard to find Hyundai, which I knew would be a task. Even with some challenges locating a car that fit the bill, Chuck, Randy, and Rick made sure to stay in touch throughout the process and were more open than I have ever seen a dealership be before. Randy in particular went above and beyond what a normal dealership would do in locating a car for a customer.I have another Hyundai dealership that is literally down the street from me, but I will always first recommend Henderson Hyundai over almost any dealership in town going forward!Great jobs guys!
ken.faircloth
Apr 14, 2012
This center good for minor and very small services like oil changes. When it comes to repairs like transmission issues, tire alignment/balancing, brake issues, air conditioning issues, the technical staff is not well trained to address such moderate and major issues. This is only authorized Hyundai service in south Las Vegas. Though it takes little while to reach other service center, i recommend to go other service centers to get moderate and bigger repairs done. This service center is good for oil changes only.
Coleen702cc
Apr 13, 2012
I had just showed up at Henderson Hyundai just after leaving a Chevy dealer, me and my son ran into Tyreese. I never though someone knew so much about the cars!!!
zekes69
Apr 13, 2012
I am extremely happy with my experience at Hyundai. I went into the store with absolutely no idea about what I wanted and drove away with an awesome used car. Eddie is the most professional and friendly salesman I have ever met. Eddie's patience and thorough knowledge of the products on the lot helped to narrow my focus on what I wanted. Although I know the dealership needs to generate a profit nonetheless I honestly felt after my experience with Eddie that I was the one that walked away with a great deal.
dantolick
Apr 12, 2012
Chuck was a no pressure salesman and was reason 1 we purchased our first Hyundai from Henderson Hyundai. Bennie in the service department has first class customer service.
jadams98
Apr 11, 2012
This was my first time in a Hyundai dealership and I was knocked over by the great customer service (something that isn't in this country any more at most places.) Bradley Croper could not have been nicer and or more helpful. He explained every step of the process and showed me all the things I needed to know about my car. He took special time to explain. But he also let me know that he was only a phone call away. It was the best time I ever had buying a new car and this would be my fourth one but my first Hyundai. I am so glad I had the forsight to check it out. I absolutely love my little Accent. It is just the perfect size for a petite person like myself and very pretty. I get all kinds of complments on it. I tell every one how wonderful this Hyundai dealership is and how great I was treated by Bradley and Mark. I am sure my friends will be coming in when they need a new car. Thank you so much for eveything. I alwsys say "when you spend money it should be a fun experience and you should always get exactly what you wnat so there is never any regret!" And Hyundai and Bradley made sure that was the case for me. I am a very happy shopper and plan to have a relationship with Hyundai and all the nice people there!
rhenson124
Apr 11, 2012
John worked with me. He made it a very comfortable experience to buy a new car. When they didn't have the exact model I wanted he got me a different model same style and worked with me to keep in my price range. Best salesman I have ever dealt with.
Guy Shewmaker
Apr 8, 2012
Great experience in buying my new Sonata, recommend that other dealerships have the oil change for life program great sales point. Sales member was open to most suggestions and worked with us in providing a competative sales. Thanks Noli.
nchantdheart
Apr 6, 2012
This is our second Sonata purchase within the last 2 months. We just bought the 2012 Sonata Limited Mar. 2012 after buying the 2012 Sonata SE Turbo at the end of Jan. 2012. Both times we dealt with Charles Harvey. The Hyundai quality of the product and warranty is why we considered the Hyundai, but it is because of our wonderful experience with Charles Harvey that we returned to purchase our 2nd Sonata in March 2012. Charles Harvey was very professional, personable and helpful, with no pressure at all. Harvey listens to your needs and does his best to accommodate whatever you need. We received a great price and the ease of doing business was extraordinarily pleasant. We spoke with a man named Randy also and he seemed very nice as well.What a great customer service experience! We have since returned to Henderson Hyundai Superstore for service on our Sonata SE and the friendliness of the service staff and customer service is outstanding! Harvey continues to give us great customer service. Henderson Hyundai Superstore makes you feel like family even after the sale of the vehicle. I would definitely recommend Henderson Hyundai Superstore to anyone in the market for a new vehicle. Della DrownsHenderson, Nevada
tarcadan
Apr 5, 2012
We came in to buy a new Elantra. We worked with Noli. He was a no pressure salesman and made us feel complete comfortable working with him. My wife Connie said "most of the time dealing with cars dealers is stressful and Noli was the exception to the rule".I would recommend the dealership and Noli to friends
golfnut7
Apr 5, 2012
The best experience purchasing a new car I have ever had. Josephone and Harvey were great looking through the selection of vehicles and di not hassle us on bit. They assisted us in finding exeactly what we were looking for and got us the best deal. Henderson Hyundai is about 25 miles from where I live but the drive was worth it and I look forward to dealing with their parts and service departments in the future. Even after purchasing the Santa Fe, signing all the paperwork (which was pretty quick), we were called back in to re-do the contract providing us with a lower interest rate than the initial contract listed saving us over $700 in interest on the loan. Never seen this done before!
tiffhauck
Mar 28, 2012
From the moment I walked onto the lot I felt comfortable and at ease with the buying decision I would most likely make that day at Henderson Hyundai. Harvey was our sales rep and I was immediately greeted with a smile and a kind attitude. He did not try to oversell me and what I really also appreciated was that he also listened to me and my pricing needs and therefor directed me to a 2011 Hyundai, which I ended up buying and absolutely LOVE! Josephine, who was the internet sales rep I dealt with before arriving was also a true gem! She was on it, and once again in a completely non-pushy way! I overall had a truly amazing experience at Henderson Hyundai and I would buy a car there any day!
Auntie45
Mar 23, 2012
By far, my best auto buying experience ever! I never felt pressured, rushed, or judged. Harvey was very helpful and friendly. I felt almost like I was visiting with an old friend. This is my second Elantra, so I already pretty much knew what I wanted. Harvey still took the time to show me every little detail of my new Elantra. He even told me some things about my old 9 year old Elantra, which I still have, that I didn't know! I live in Centennial Hills and will very happily drive to Henderson for my free Oil changes and car washes. I might even have to take them up on "Borrow Buck's Truck." I'm a proud member of the Hyundai family and now also Henderson Hyundai family.
cvnieto
Mar 21, 2012
I had done alot of research in where i wanted to buy my new Hyundai Elantra. I live in the Summerlin area, 25 miles away, when I can drive 3 miles to the nearest Hyundai dealership. The reason I went to Henderson Hyundai is because they had the best reviews of service, car sales and going that extra step to keep your business. They do this because you are the customer and have a choice where you want to buy your car and get it serviced.I love how they skiped trying to pull you left and right like most dealers do.My sales guy , CHUCK !!! is great , he didn't Bull**** me at all . Every one was clear with the whole process of buying a new car.I had fun and love the FREE OIL CHANGES FOR LIFE.
bettykush
Mar 20, 2012
We went to the dealership specifically looking for a Sonata. The first person I met was Chuck who was extremely friendly and caring. We told him what we were looking for and he showed us the exact car we wanted, without trying to push us into something we did not want. We advised Chuck of the conditions under which we would purchase the car. He relayed this info to finance and gave us exactly what we asked for. We purchased the car and drive home today with it.I feel both Chuck and this dealership are one of the best we have ever worked with. This is our 5th Hyundai. I would highly recommend them to anyone.
Big Chief
Mar 16, 2012
I can't give enough praise for the experience I had at Henderson Hyundai. It all started a couple of months ago. I was shopping for a small car that would get good gas mileage and be comfortable for a 6' guy who likes to have the seat way back. I was just browsing when I met salesman, Chuck Atwood at Henderson Hyundai. He was a great guy, very down to earth. When hearing of my expectations, he immediately showed me the Elantra. He was very knowledgeable about the Elantra and the cars of Hyundai's competitors. After sharing his knowledge, I was very impressed. I wasn't quite ready to buy, but Chuck assured me without any pressure at all, that I would be back. Well of course, after shopping around, I returned to Chuck at Henderson Hyundai. I decided on the Elantra. I did my research and bought the car for a very fair price with no haggling. The finance manager was also very friendly and helpful. This dealership totally gets it. Great service at a great price by a friendly staff. It was an enjoyable experience. Thanks Chuck and all the staff at Henderson Hyundai! p.s. excellent leg room for what is considered to be a small car.
ckrieg
Mar 16, 2012
Entering the dealership I was met by Noli,greeted with a sincere hand shake. The problem I'd been having was finding an Elantra with a manual transmission.We could not find one on the lot and Noli managed to find one that had just arrived, something no other dealer in the Vegas area could do. The time it took to complete the sales process took less than usual, and Noli even help me get my old car home because I came in alone.If your looking to buy a Hyundia I highly recommend Henderson Hyundia plus they give free oil changes for as long as you own your new Hyundia.
wfera
Mar 13, 2012
I've bought 4 Elantra's in the past 7 years for my business. The past 3 from Planet Hyundaibut no more and I'll never go there again. You wouldthink if be a preferred costomer but I was treatedawfull there. I almost gave up buying another Hyundai because of that experience. Well I saw Henderson Hyundai and I thought I'd give it onelast try. I met John Tutino and we made a great deal and I was out of there in less than 2 hours. It was the best experience I EVER had buying a car and I buy a lot of cars. I love the new Elantrainside and out. I drive about 200 miles a day andenjoy it every time I get in it. Thanks John, I'll see you in a couple years. Bill Fera
cbrrider
Mar 8, 2012
Eddie was very helpful and the best salesman I have had to work with. He understood the limits of my monthly payment and did his best to meet my needs. I ended up with a car I love and will be recommending Eddie to many friends.
flykoo
Mar 7, 2012
Josh is an excellent salesman. From the moment he started working with me I was aware of the fact that he was working WITH me and listened to my needs and what i could afford. I was there for quite some time and all the employees including (Nichole and Vito) were wonderful and helpful ~~~ but Josh is a great and sincere employee and I will sent him customers! I was very lucky to get Josh as a salesman that day. Thanks! Lana Nadel
gpolwort
Mar 5, 2012
I have purchased many cars in my lifetime and this was the absolute best experience I have ever had. Chuck Atwood treated my husband and I with respect and listed to our needs and wants in a new car. He walked us through the whole process and we felt very comfortable with his experience and recommendations.
Denmosvegas
Mar 2, 2012
Went to the dealership because I'm in the market for a second car that is reliable and is good on gas.I was approached by mr. Williams and he asked how I was and I told his I'm in the market for a car that is good on gas. I also told him I'm just shopping around at different dealerships. Mr Williams said you came to the right dealership with a big smile. He didn't hackle me at all and he told me go ahead and look around, if I had any questions he would assist me. Even though I didn't purchase a car yet I would go back because Mr Williams made me feel like he was there for me. I wasn't being rushed at all and I thanked him and took his business card and told him I would come back.
bob palow
Feb 29, 2012
Jason and Harvey were very helpful and knowledgable about the hyundai veloster. they made our new car shopping experience very enjoyable. we feel that we got the best car with the best warrinty for our sixteen year old daughter. Jason and Harvey both answered all my questions and explained all the extras the car has. unlike the other four dealerships we went to and dealing with the salesman at those other dealerships jason and harvey were by far the most perfessional and knowledgable of all.it was an eye opener for my sixteen year old daughter to experience this. thank you for the excellent experience. i will definitely recommend your dealership to my friends and family. Jason and Harvey are definitely an asset to your dealership.
groch26
Feb 25, 2012
I found this dealer online and Josephine called me right away once I submitted my request to set an appointment. After I met her she paired me with Harvey. Harvey was wonderful. No pressure at all, just gives you the facts and answers all your questions. Harvey really knows his stuff...I would highly recommend Harvey to any one I know looking for a car, in fact, I already did.Once the deal was made Harvey had me ring their "Gong" in the showroom and every employee there congratulated me on my purchase. They are a very friendly group of people and is seems like an awesome place to work.One of the major selling points for me was when Josephine told me about the "Life Time Oil Changes". That will save me $30.00 to $40.00 per month because I drive over 125 miles per day and change my oil every 4 - 6 weeks.I am a diehard Honda owner since 1989 and Harvey assured me that Hyundai is just as good as Honda. I purchased an Elantra and cant wait to pick it up on Monday!
April Blevins
Feb 24, 2012
I was comparing cars of a similar type and had just about decided nothing could compare to the driving experience of an Audi A4. I wanted to be as sure as possible before I spent that much money and a commitment of 3-5 years. The Hyundai dealership is very near my home and I didn't expect much in the way of an exciting test drive, boy was I wrong! The Sonata was so close to the Audi in the driving ability and handling, I was amazed. I was sold on the car right away and still dreaded the buying experience, but for once, it was quite pleasant. There was no pressure and the price was absolutely fair. The sales team actually listened to me and dealt fairly in every aspect of the sale. The bonus of free oil changes and car washes is just icing on the cake. I've had my car for two weeks now and I enjoy it more every day. It has so many extra features, I am still learning all it can do for me. My salesman, Charles Harvey, has been available to me when ever I have a question. I highly recommend the dealership and all the staff, they actually are very good at what they do. I look forward to my NEXT purchase!
carriekwon
Feb 24, 2012
Chuck Atwood is different than other typical car sales person. My husband gets annoyed by car sales person because they usually try to sell the vehicle that is higher priced than what we budgeted but Chuck respected our decision tried his best to meet our needs. Thank you Chuck~. If we have to buy a car again we will go straight to this guy.
jesusvquez
Feb 24, 2012
I purchased a 2012 Elantra about a month ago and I have nothing but nice things to say about my salesperson and Henderson Hyundai! Jason Kellow was very proffesional and showed me how all of the options on my vehicle work and recently went back and he helped my wife program her new phone in our new car. I appreciate how I was handled not only at the time of the sale but the follow up and delivering everthing that was promised after the sale! Keep up the work guys!!
paulsherry
Feb 24, 2012
we were upside down on our Hyundai accent and Noli worked with us and helped my wife get into a new Velorster s he loves it. Noli did a great job, thank you,,Paul Mielcarek
Msaf
Feb 23, 2012
I was looking for compact fuel efficent car. My friend refered me to Henderson Hyundui. So I visited about a week ago. Staff is very hospitable and friendly. I was greeted by Omar and Atiq very helpful and patient guys... Am very pleased with their customer service and professionalism. I would defiantly refer friends and family if they wanna by car HASSLE FREE!
cjqpooh
Feb 23, 2012
From the moment of walking into the dealership, I was met with friendly people who stated their names, shook my hand, and made eye contact. Noli was very knowledgeable regarding car models and helped me find the one that fit my requirements for performance, function, and price. What started as a repair job for my 4-yr old Santa Fe, became a purchase of a 2012 Elantra Touring, just what I was looking for!
Cecelia Henkel
Feb 22, 2012
Buying a car is normally a stressful project but Jrffrey Adams made it a pleasant experience. He was informative about my new vehicle and explained everything before I made my final decision. It was refresshing to not be jumped on and hassalled into making a purchase. I would recommend Henderson Hyundai in a heart beat to anyone I know.
lsd552
Feb 22, 2012
Walked in to test drive car. Was looking to replace my 2006 Suzuki SUV. Was going to wait until March 20th to decide to purchase.After the test drive Mr. Atwood understood the situation, and made a proposal, that was too good to pass up at the time. The help I received and the considerations that were given, as I had to return to Cal. that afternoon, Made the whole process very pleasing. Also having been in Sales for 40 yrs, the fact that he did not use HIGH PRESSURE tactics was a big plus. ( I can see it coming a mile away and I would have walked out)I commend Mr Atwood and would recommend anyone looking to purchase or lease a car to him.In addition Mr. DiPietro again was most personable and extremely pleasant to do business with. His assistance in getting me financed and working with me as I could not cash the check I had until the next day, was unbelievable. There was a mutual trust developed. THAT IS THE WAY BUSINESS SHOULD BE DONE "MUTUAL TRUST". I from the old school, we did business on a hand shake. Didn't need all these lawyers. It was nice to see that this , all though very rare, still exists at Hendersn Hyuandai.I would buy from these 2 people again.
Allstar83
Feb 17, 2012
I recently purchased a used Hyundai Genesis. I went into the dealership not really sure of what I wanted. Mac was my salesman, and he helped me pinpoint my needs. He never tried budging the price, and worked within the range I gave him. I am extremely happy with the car, and feel that he truly got me the best deal. It was a great experience and he was a hoot to work with. Also, last but not least, I can't forget to mention how Jason was also a crucial part of the purchase. He was working with Mac as well on getting numbers for different cars and making sure we were within our price range
G. Guffy
Feb 17, 2012
I was referred to Henderson Hyundai by a friend that works there cause my car broke down while I was in town during the Super Bowl weekend! My wife and I didn't have much money. Tyreese show us a low priced Tucson that worked for our budget and it was so smooth we didn't feel like we got sold we felt like we got service!!!
Rich18888
Feb 17, 2012
We went car shopping, wasn't planning on buying a car today, but our sales man Atiq treated is so professional and answered all our questions very polite. The sales manager Randy was great he didn't go back and forth made the numbers very easy. I would definitely recommend my family and friends thanks henderson Hyundai.
richmrgtza
Feb 16, 2012
Max is a very good salesman. I was in my car ready to leave, and he came to the car and made me a better offer on my trade in, and that was reason I decided to lease my new Sonata. I would definitely recommend him to my friends.
checkpoint702
Feb 15, 2012
I just purchased a new elantra from John who I felt was on my side from the get-go, thus I thought I should share my appreciation. I had the pleasure of working with him after being disappointed with a dealship only miles from my house. John gave me honest answers to all my questions and gave me the pros and cons of a few models I was interested in for my specific situation. You will not find a better person in the business and I will be back to John when my daughter needs a car here in the near future. Overall the dealership was smooth flowing and I have no real complaints other than my wash and detail upon leaving did take a lot longer than I expected, but I don't know if that should be something I want rushed anyhow.Thanks Hyundai, and thanks John
Isabel p
Feb 15, 2012
Noli was my sales person I purchased a 2012 Elantra today this was my ninth Hyundai purchase and this was a wonderful experience. He is a seasoned professional and a gentleman. Helpful in every way making a stressful experience a pleasure. He is 5 star!!! See Noli!!!
joelibretti
Feb 15, 2012
Hello,I would recommend this dealership, yes!!I recently purchased a 2012 Santa Fe from Jason Kellow.He was very helpful in selecting the right truck for me.The truck had a few small items missing such as floor mats, manuals, etc. and Jason got right on that by ordering me all of the items which arrived only 5 days later.He did a great job, and I highly recommend this Sales Rep and this dealership.
yeknomgod
Feb 3, 2012
First visit, met with Brian. Friendly, albeit with the standard "let's make this happen today" approach regardless of my telling him I was waiting on my loan check. Did try to get me financed, no luck, bailed shortly after.Returned to buy car, got it close to the price I wanted. Jeffrey understood I was a ready-to-buy buyer and didn't waste time with gladhanding and overselling. Rick in finance very friendly and helpful, gave me a great deal on an extended factory warranty and was happy to help me work out payment.Big purchase for me, so I'd done my research, knew what I wanted and what I wanted to pay. Jeffrey, Brian, Rick, and the HH gang made it easy!
Nicole1980
Jan 20, 2012
I have been contemplating purchasing a new car for a while now, and have put in a deal of research. All of my research pointed me toward the direction of a Hyundai. Looks, fuel economy, and a great price all seemed like a great idea to me.Henderson Hyundai exceeded my expectations for both dealerships and cars. They have a lovely new showroom, complimented by very warm employees. Mac was my salesperson, and I had a blast with him right from the get go. He's a no non-sense type of guy, but was extremely kind and knowledgeable when it came to me pestering him about the different cars.I ended up going with the 2012 Sonata, and couldn't be any happier. Mac made the car buying experiences painful and stress-free. I would recommend him to anyone and everyone. He's just an all around great guy, who doesn't make buying cars a hassle.
liz111272
Jan 18, 2012
The service was great and Jeff listened to what I had to say. Everyone was respectful and I did not feel pressured to buy a car.
Mike_Johnson
Jan 14, 2012
This was one of the abosolute best dealerships I have ever visited. The salesmen Omar showed me a Hyundai Genesis coupe we took the car for a test drive and I liked it. Then he helped me out with the price of the car took very good care of us. Tryed his best to get the best deal on the car for us. So I recommend that who ever wants to go buy a car this is the first dealship you should visit.
AMARKOTIC
Jan 13, 2012
i BOUGHT MY NEW VELOSTER FROM JOHN T. AND HE DID AN EXCELLENT JOB IN EXPAINING THE FEATURES OF THE CAR. I WOULD RECOMEND THIS DEALERSHIP TO EVERYBODY. THANK U JOHN
m.vergari
Jan 13, 2012
This wasnt my first car purchased from Hyundai, its my 6th one and tyreese sold us three i would recommend him to anyone!!! thanks Tyrese.
nannaware
Jan 13, 2012
Have been looking at the Hyundai for at least six months and finally decided to buy the Elantra. The dealer did not have what I wanted on the lot but tried to find it for me, offering to trailer it to Arizona for me. It should be here around the 26th of this month. My salesman, Jeffrey Adams, was a delight to work with. He was patient and well versed on the Hyundai models. Kip Fluth, executive sales director, was also a pleasure. Rick Davis, financing, was also very nice but made me feel rushed while reviewing my contract saying he knew I was in a hurry to be done. This is NOT the time I want to feel rushed. Overall the customer service was top notch, they really make you feel that they appreciate you business.
PLucas
Jan 6, 2012
Jason assisted with the lease return of my Genesis in April 2011. He was very helpful with the process and was aware that there wasn't a new model I was interested in replacing it with at that time. We periodically maintained contact until such time I was ready to get a new car. Her found another Genesis for me and had it delivered from another city. When it arrived, i changed my mind and decided on an Equus. The transaction was quick and efficient and each person I encountered was helpful and professional. I would not have come back to Henderson if it were not for Jason.
Vanesa
Jan 6, 2012
It was the best sales experience I've ever had they were great. They made the purchase fast and easy I will definitely will be going back and recommending this dealership as well as max, Omar, and randy.
cosmopeach
Jan 6, 2012
I had the pleasure of working with salesman Eddie Zolanka at Henderson Hyandai. Such a great guy! He was well dressed and worked with me to my fullest expectations. When I met Eddie, he was well dressed and very well mannered. He asked me what I wanted then guided me in directions of what I was looking for. Im sure I drove him crazy since I kept changing my color preference. Turns out the first color I wanted (White) was what I truly ended up buying. Eddie was so knowledgeable about the vehicle. He made the whole experience for me enjoyable. I felt as if I wasnt just a "SALE" but more of a valued friend. From the time of test driving to the time of signing, and finalizing my car details - Eddie Zolanka and the financing department were wonderful. I will surely recommend Henderson Hyandai to friends and family throughout my workplace (Healthcare) and public outings. Thanks Henderson Hyandai and thank you Eddie. Kryshia Rose, Las Vegas, NV
jennaka
Jan 6, 2012
My Princess Mobile Story by Sally ToweyCharles Harvey is the salesman who stripped me of my innocence at the ripe age of eighty. It all happened the day I stepped foot onto his enchanted kingdom filled with shiny visuals that came in almost any color imaginable and he sold me my first brand new car. A purchase as large as a vehicle is an intimidating experience, one that leaves a person feeling vulnerable like prey to a wild animal. In my case, I was the prey and Mr. Harvey was the predator or so that is the way I felt upon entering the lot of cars at the Henderson Hyundai Superstore dealership.There is a lot that can be said about my experience while purchasing a car from Charles Harvey at Henderson Hyundai Superstore. For starters, I had no idea what type of vehicle I was searching for. All I knew is that I wanted a new car. I wanted it to come complete with new car smell and a shiny paint job, with air conditioning and a brilliant sounding radio paired with speakers that far advanced my day and age, as well as an impeccable interior that I would feel complete comfort in while driving. In a nutshell, I wanted to feel like a young princess on the road. My destination was the rest of my life. I was on a limited budget, and I should also mention that I was accustomed to being taken advantage of because of my age and sex. Needless to say I went into the car buying experience with hesitation. I was critical of the salesperson before I even made my way to the dealership. On the 21st of December 2010, as I found myself walking through the dealership lot, looking at all the many varieties of cars to choose from and getting all the more overwhelmed by my options, we were approached by a gentleman. At first glance he appeared somewhat alarming, almost like a street person, with all his layers of winter clothes and windblown hair. Fortunately, his appearance was overshadowed by his warm personality. I was quickly convinced that he was the man who could and would help me find the car of my dreams. The salesman introduced himself as Harvey. From the beginning Mr. Harvey was very professional in his demeanor as well as his attitude towards the lot of cars. He was not pushy like other salesmen I have encountered and so he was able to ease my predetermined concern towards the entire experience. Mr. Harvey was very informative, answering all my questions and not making me feel pressured in the least bit. Most of all, Mr. Harvey made me feel valued, and so the road to becoming a princess had begun.In addition to guiding me to find the perfect size, color, qualities and value I was looking for in a new car, Mr. Harvey also helped make my car buying experience enjoyable. Not many people can say they had such a positive experience in a purchase as large and as special as buying their first new car, but thanks to him I can. I will never forget the day I bought my first new car a Hyundai Sonata from Charles Harvey.
juckic
Jan 6, 2012
We recently purchased our 2012 Hyundai Santa Fe from Henderson Hyundai and had a great experience. Unlike most dealerships they were friendly and courteous. Cliff was new at the store, but he was friendly and knowledgable and anything he did not know he was more than willing to find out for us. Although we did not finance through the dealership they were accomodating and worked well with our credit union making our purchase easy and pleasurable. I would definately reccomend Henderson Hyundai and Cliff to anyone.
kaleb1119
Jan 6, 2012
When I arrived at Henderson Hyundai, I was in the market for a car, but had not made a decision to purchase at the time. Noli came over talked with me asked how I was doing, what I was looking for, if I had a budget, he caught me so off guard as I had not expected this. I truly felt as though he was there solely to serve me, and he focused his complete attention, on me and my needs. Once I decided on the car he took me for a test drive, and told me about all the details of the car, gas, and gadgets. This was such a great and unusual experience, as I am a detailed person, so when Noli sat down and went over everything I was truly impressed. Noli really changed my way of thinking when it comes to purchasing a car. I am so impressed with the service he provided, I can assure you my next car will be from Henderson Hyundai, and Noli will be my sales person. What a great asset Noli is to the dealership as well as the Hyundai Corporation. I left the dealership feeling good about my purchase not questioning if I made the right decision, or got the best price, I felt confident that I was given the best service, and the best deal I could have received, and I am so satisfied I have done something I have never done before, I actually told people about my car buying experience. If you are in the market go to Henderson Hyundai, and asked for Noli, you won't be disappointed, I promise you.
kwilliams89115
Jan 6, 2012
We recently purchased a 2012 elantra from henderson hyundai. We shopped at several different dealerships and finally got the best deal. Our salesman john tutino was a great help and he had a wealth of knowledge about all of the vehicles. The service was great and so was the whole experience. We wish it wouldnt have taken so long we were there for hours, but other than that it was good.
aik702
Dec 30, 2011
I just purchased a white 2012 elantra gls and got one of the best deals in the nation! I've had my eye on a 2011 elantra for three months nad have been uisng the internet to research prices and deals from NY to LA. Finally I decided on a 2012 instead of an 11 because all the 11's were sold out. I called John Tutino and told him exactly what I wanted and ended up getting even better price than I asked for. The staff was very friendly and easy going. The showroom looks great and John Tutino went way above and beyond my expectations throughout the whole process. Explained all of the warranties and features which reassured the fact that the elantra gives you the most car for the dollar on the whole market. The finance guy was the quickest I've ever worked with and that was a good surprise. Overall the experience was great and I will recommend John T and Henderson Hyundai to anyone and everyone.
JohnN1982
Dec 30, 2011
I recently was car shopping with my wife, and we ended up making a trip off auto row and over to Henderson Hyundai. We hadn't ever looked into Hyundais before, so we weren't expecting to make a purchase. However, right off the bat it was a great experience. Mac was our salesman, and he was a fun, no bs kind of guy. We had a great time with him, joking around, and feeling no pressure at all.We ended up purchasing a 2012 Veloster, and couldn't be more pleased. It's exactly what we want.I would recommend Henderson Hyundai to everyone, and definitely go see Mac. He makes the experience of buying a car as fun as it can be
fredafkl47
Dec 29, 2011
I am enjoying my brand new Veloster. Jason was a very kind gentleman and made us very happy with our purchase. I will be sending my friends and family in soon.
misne546
Dec 29, 2011
My experience at the dealership was much easier, pleasant and less time consuming thanks to Max! He was very proffesional, knowledgeable and friendly. Choosing my new vehicle was much simpler and faster than I expected thanks to him! Great deal :)
breil7160
Dec 28, 2011
They had a huge assortment to work with, so much my wife had a hard time choosing a color. We found the color we wanted in a Sonata SE 2.0T but it didn't have the spoiler which she wanted. We did save money not having one but we got an awesome deal and we are in love with our new car. Even though there's the quickstart guide to the car, Jeff gave me the best crash course for the electronics and even helped me setup my phone with the car's bluetooth. Everybody was friendly and can't beat the dealer incentives like the liftime oil changes and car washes for free. Hoping to see the truck loaners come to fruition like we were told might happen. I would say the only con I can think of is that they didn't have a children's section to hang out like a few other dealers we visited but the girls had plenty of fun riding in the test cars and getting in the showroom models.
blaineross
Dec 23, 2011
When I went into the dealership I knew exactly what I wanted to buy. They didn't have the car I wanted but were accommodating in locating and procuring the exact year and model I had wanted to purchase. The deal including my old vehicle trade in was uncomplicated adding to a good overall experience. I would recommend Henderson Hyundai to anyone who wishes to purchase their product and would highly recommend Jason as a sales representative.
ahovendick
Dec 21, 2011
Very friendly staff, had no problems test driving any vechile. Had all models on the lot. Helped finacing me into a new car. Drove it off the lot that night :)
chellelynnn
Dec 21, 2011
I went to Henderson Hyundai with the hopes of buying a used car. When I arrived I was approached by Jeffery, he was very friendly and helpful. He was able to find a car and negotiate the price into my price range and get me into a car that night. It was a great experience :).
ssdabd
Dec 21, 2011
We had been car shopping for a few days after our car was totalled. Since buying a car had not been in the picture for the immediate future we were a little overwhelmed with all the choices. After arriving at the Henderson Hyunda dealership we were greeted by Jason Kellow. He was friendly without being smarmy and we took a test drive in a Sonata with him. We were impressed by Jason's knowledge of the car and his ability to communicate his knowledge without being pushy or overly assertive. We did a lot of research on price before we made our decision (thanks to the Internet)and feel that we got a fair price and a decent financing package. The entire experience was handled very professionally by Jason and the rest of the salespeople at the dealer and we would not hesitate in recommending them to any of our friends in the market for either a new or used car.
shorinryu
Dec 20, 2011
This month i visited this dealership to scout for a new car. I was greeted by its staffs and found them to be very accommodating. A certain employee by the name of Harvey approached me and answered all my questions with enthusiams.He is very knowledgeable. After showing me the new cars and models i decided to test drive the the elantra gls model. After that i decided to buy and was oriented well with the features before i brought the car home.
4e.jenn
Dec 17, 2011
I went in looking to buy a car and I have to say, this was just an amazing experience. I met with a salesman Jason Dasilva and he was just great. He made me so confortable and made my purchase so easy. He was very easy going with me, no pressure and really took care of me. I was very pleased with all he knew and did to assist me with my Hyundai Tucson. I would recommend Jason and Henderson Hyundai to everyone. It was just a great experience from start to finish.Thank You, Jason!
R Mulhall
Nov 9, 2011
I was lied to regarding a "Hold Check" agreement with the dealership, they deposited the check early and I was left with overdraft charges and they refused to remedy the situation by issuing a check to me and accepting another check from me with the agreed to date of deposit. Omar found out about this and did not bother to let me know, just let the shit hit MY fan. Won't refer andy business, won't buy another car from them, the lying cheats.
shelby89015
Nov 5, 2011
Everything was easy and fast-nice people. I would recommend this dealership to any one-no high pressure. Overall it was great and I hope I have a new car that will last a long time. Chuck was very helpful.
W. Shutter
Nov 4, 2011
This is the second new vehicle I have purchased from Jason Marchello at Henderson Hyundai. I come back to Henderson Hyundai because I know there is no run around.Knowledge about the product is very important to me. Jason sure knows the productand really put my wife at ease about all the new features in the Sonata.Efficient, courteous and knowledgeable staff rate #l with me and Henderson Hyundaihas it all. By the way THANKS,for the great deal.Ron and Elizabeth Shutter
abdelgado
Nov 3, 2011
Chuck made a very great effort to reach my demands. I left the dealership with a used car that was just inside my budget, and a very big smile.
Dimitar
Oct 31, 2011
The best place in Las Vegas to buy nice car!!! Perfect deal Thank you!Also Hyundai Henderson has the best Service that I ever seen
t_priceless11
Oct 22, 2011
Great experience with jason at henderson definetlty worth the drive and the car I purchased. Couldn't have found a better deal our car. Great guys over there.
takagama0
Oct 17, 2011
Spoke with Chuck regarding purchasing a new Hyundai in the next year or so. Very helpful with no pressure to purchase immediately. Explain all of the new offers and advantages of purchasing the Hyundai Santa Fe. I will definintely be going back to this dealership when I am ready to purchase.I currently own a Sonata that I bought from this dealership in 1995. It currently has over 170,000 miles and is still running.I am very pleased with the cars that are sold here and the service that I have received.
sparkyandbobo
Oct 16, 2011
I went in for service and they were very nice and helpful. Ended up buying a new Elantra. I worked with Chuck and he was very nice and not high pressure at all. I would definitely recommend this dealership. And would deal with them again.
Jim Ullom
Oct 5, 2011
I went to Henderson Hyundai to look at buying a new Hyundai, specifically a Genesis. I was met initially by Hergie, who was very informative about availibility and pricing. We discussed trade in alternatives and financing options. At this point, Hergie introduced Randy Combs who further discussed the situation and finally suggested my leasing the vehicle.Both Hergie and Randy helped me identify various considerations, analyze the data, and make a decision to accomplish what I wanted to accomplish, leave them driving one of the classiest cars on the road.
LuvMySonata
Oct 1, 2011
We went into Henderson Hyundai looking for either a new Tucson or Sonata - after driving both, I decided to go with the Sonata. It is a beautiful car, and after owning a 2001 Santa Fe, Hyundai has really upped their game. The fruits of their obvious rebranding efforts to provide an affordable car that has an air of luxury are quite apparent. Visually pleasing, great gas mileage, and the interior of a much more expensive car. Given that there are several Hyundai dealerships in town, I chose Henderson mostly because of favorable ratings on the internet, and some awful ratings for the competition. Buying a new car is a big decision, and often a stressful one. It is refreshing that they clearly try to not live up to the stereotype of car salespeople. I never felt pressured, and I was luckily spared from the typical tactics. Now that being said, it is still buying a car and there are in my opinion some accepted and standard practices that are undesirable. This is mainly in the backward logic in coming to a payment amount rather than being clear on the price of the vehicle, the interest rate, the term of the loan, and in my case, the trade-in amount. Once I informed them that I'd rather not negotiate in this manner, they politely backed off and we discussed the details of the car. I never felt as if they were being deceptive, but to me, it makes no sense to focus on a payment amount that fits your budget, because depending on the variables of rate and term, you could end up with the same 500 dollar payment for a base model and one with all the bells and whistles. I would absolutely recommend this dealership, but be sure to do your homework. Know the car you want to look at, be sure of pricing, get preauthorized for a loan from your bank, (that may get you a better rate), know your credit worthiness, know what your trade-in is worth (Carmax) and do not fall for the back and forth "if I can do this, will you" game. It is an emotional decision, but you can NEVER be afraid to walk away. Remember, the car is a car, but the price, the interest rate, and even the extended warrantee/gap insurance are negotiable. To the really impressive part of the experience, our salesman, Harvey clearly knows what he is doing. I asked all sorts of questions and he was able to answer them all in a complete and non-condescending manner. He obviously has a lot of background knowledge with cars, and his experience shows throughout the sales process and especially in the presentation. I was most impressed that he took the time to show me each and every feature in the car. At that point, the deal was done and he could have flipped me, sent me on my way, and grabbed another potential buyer off the lot. He did not, and that extra mile goes a long way with me. Nice guy, not the flashy fast-talking stereotypical car salesman type, and that is just fine with me!
Tomndolly
Sep 25, 2011
Henderson Hyundai restored my husbands faith in car salesman. They were very above board. Everything that was told to us before going to the dealershop was accurate. Gary was very professional and knew all about the vehicle we were buying and went over everything with us befor we took delivery. I have to say it was one of the most honest and upfront car purchases we have made in a long time.
Liz11
Sep 24, 2011
Jason Kellow was extremely helpful and knowledgeable. He answered all my questions and concerns and made my car buying experience fun and easy. I will definately be sending all my friends and family to this dealership.
John 7979
Sep 23, 2011
I purchased a used car from Eddie Z. He was very helpful and knowledgable as it was a painless and easy car buying experience. Thanks Eddie Z.
garebeardcl
Sep 22, 2011
Working with Noli was great. He had me in and out in the time i stated and at the price I wanted. I had shopped around a lot before going their but I should have gone there first! You cant beat what you get when you buy a new car from Henderson Hyundai. Noli was the most courteous person I have worked with at any dealership. He took the time to explain the focus features of the car I was interested in and sold me the same day! After the sale, Noli has been great in keeping in contact with me if i had any questions or concerns. Thanks so much!
dvaray
Sep 21, 2011
Both John T. and Mark D. were very courteous and helpful to us,they both answered all our questions so we could understand them. Thank you, Jack and Denise Varay
esanesel
Sep 20, 2011
I have a 2005 Sante Fe purchased at this dealer along with an extended warranty. After doing all scheduled maintanance despite very low miles at this dealer I got an engine warning light yesterday. After diagnosing the problem I was told that they needed to take apart the engine in order to change a spark plug. It was not covered under the warranty, what a shock. Bottom line, over $500 to replace spark plugs. I must be an idiot for not understanding how if it was a coil they would "work with me" but since spark plugs aren't really a repair it's all on me. I don't know if it's the dealership or the brand but I feel pretty put out by this kind of bill.
butsy63
Sep 19, 2011
I had a great experience with my sales person Brian Ezor.it was my first car i bought in 20 year`s and i was a litttle scared at first until i dealt with Brian he was so nice and professional and had great knowladge on all the vechicals, he sold me a 2012 tucson, i love it!!!!and i will recomend all my friend`s.
iambilliec
Sep 17, 2011
I had a great experience with my salesperson Jason Marchello. I will recommend this dealership to anyone I know. It was a very pleasant experience. I thank all that Jason did for me. Thank You,Ms. Klementowski
nl314lot
Sep 15, 2011
Annemarie Arthur and family6650 E. Russell Rd. #372Las Vegas, NV 89122Henderson Hyundai Superstore460 Boulder HWYHenderson, NV 89015Re: Sale/Lease Consultant Mr. HarveyVIN# KMHDU4AD0AU972914Date of Purchase: 02DEC2010Dear Sir/Madame,It is with great admiration that our family writes the following delightful correspondence. We entered your establishment in hopes to find a suitable means of transportation on 02DEC2010. The vehicle was intended primarily for myself and our seven year old twin girls with an eye on safety and value. At this time we were introduced to Mr. Harvey. This letter is to make our experience abundantly clear that Mr. Harvey deserves praise and recognition for his high level of customer service. This includes excellent non-verbal perception of the perspective client, and intense commitment to the Hyundai Company. The impact on the sale was technically due to Mr. Harvey's capability to display an exceptional genuine and sincere personality, while able to utilize superb listening skills of the customer at that specific moment. Mr. Harvey has also mastered the art of retaining a new customer by winning our trust and keeping in touch on a regular basis.Although we might have lost a pound or two in the process that day, Mr. Harvey packed a positive punch by going above and beyond to make the transaction appear on paper with little turbulence for our family. In fact, our twin girls were mesmerized by the talent of art as Mr. Harvey drew beautiful pictures for them, keeping them preoccupied as my husband and I finalized the business end of paperwork. Mr. Harvey is an extremely intelligent asset to your company that knows very well how to fill the odd time of waiting for the numbers from the lender for the lease to be accepted.you may know, I am not a easy customer, nice but stern. However, our experience with Mr. Harvey has exceeded my expectations, which is pivotal to our decision-making process. Our family here fore firmly concludes that Mr. Harvey should be rewarded for his high standards in customer service, honored for his commitment to his current position at Henderson Hyundai, and remarkable knowledge of the product he represents.Thank you for your time. Do not not hesitate to contact me if you have any questions.Sincerely,Annemarie Arthur.fifinellagirlsatgmail.com(702)354-7490
bedbugz
Sep 14, 2011
I had an excellent experience at Henderson Hyundai. Noli was an outstanding salesperson who is very knowledgeable. Even the finance department was great. Henderson Hyundai has a customer for life!
LindaVera
Sep 10, 2011
This salesperson made buying a car truly an excellent experience! He was very sincere, honest, very knowledgable and pleasant to deal with A++++++. I recommend this salesperson & dealership!!!
lovemysonata
Sep 10, 2011
I would like to thank Chuck for my new car. I bought a new Sonata. He was very helpful and got me a great deal. Also Henderson Hyundai is the best, everyone is so friendly. Thank you Chuck and Henderson Hyundai.
nornor
Sep 3, 2011
My experience with Brian Ezor was so wonderful. He was very honest, very professional,and made me feel very comfortabel-Not like my past experiences with dealerships where the sales rep made me feel like he was just their for his commision and or trying to rip me off.Brian helped me with my budget that I told him about and what I could afford. Did not try and sell me a car over my limit. He was very informant about my all the cars he showed me. I just love my new Sonata and will definately refer your dealership and exspecially Brian Ezor to my friends and on facebook. I even have been passing out his business cards at work and in my neighborhood.I also want to add that the other personal in your dealership was all proffesionaland polite to me while I was their.
pg1985fl
Sep 3, 2011
I had been there earlier this week looking and told Chuck that I would need to come back with my husband who is tall and wanted to make sure the car would be comfortable for him to ride in. I had all intentions of buying a Sonata. Chuck suggested driving an Elantra as he thought it would be big enough and knew I was concerned about gas mileage. Was he ever right! We went in today and bought a new Elantra. I love the car! It has all the bells and whistles and my husband fits nicely. No pressure, no hard sell, and a great deal overall. I would recommend this dealership over any other.
lmhig33
Sep 2, 2011
This a HORRIBLE dealership, unless you prefer vultures!!!! We felt so much pressure the very minute we walked on the lot. Terrible, terrible, terrible! Jason told us he had to go get his business card, who doesn't carry their own business cards! Of course, here comes the next guy up with Jason when he came back out to pour on more pressure. How stupid do they think we are! Needless to say, we left immediately. We currently have a 2011 Sonata, great car. From this horrible dealership we drove directly over to Planet Hyundai. No pressure, great people to work with, can't say enough about them. We bought a 2009 Sonata from Planet Hyundai that day. Go to PLANET HYUNDAI, you won't be disappointed.
murfilee17
Sep 1, 2011
Good experience! :) The salesman was very knowledgaable and didnt try to show/ sell me anything i wasnt interested in. He made the whole experience alot easier and took into consideration I was a first time buyer by answering all of my question no matter how many times I asked them.
bkleven
Aug 26, 2011
After we received our insurance check for my total loss car, we went looking for a used car. We were very concerned about staying within our budget. We visited Hergie and discussed our parameters. He was the greatest. We had no doubt that, yes, he was trying to make a sale; but he had our best interest at heart. We didn't find anything and left. Lo and behold, the next day Hergie called us with the perfect car after checking car auctions, and cars that haven't been put on the lot yet.We rushed down and liked the car. Vito crunched the numbers so that we could also purchase the extended service and warranty contract. We left with big smiles on our faces. The overall experience was better than great.
CynthiaBrown
Aug 26, 2011
Me and my family had a great experience buying a new car with Hyundai. It was an relaxing environment and we weren't pressured. The dealer Noli that we worked with was very kind, had great hospitality, and seemed to love what he was doing. Thank you so much for the great experience and opportunity.
mffajardo
Aug 26, 2011
We've been loyal customers for several years now and this is our second car. Jason Marchello is very attentive and helpful in making sure that we are satisfied customers. I'm very happy with my recent purchase. Thanks Henderson Hyundai!
regan997
Aug 25, 2011
Bought my Girlfriend to dealer to buy a Sonata a month ago. Sale contingent on installed factory Nav unit. Paid $2000.00 for the upgrade and was promised a dealer installed factory unit. After sale, the dealer reneged stating a factory unit was not now availablel but they would install a aftermarket unit with all the same features. Once installed it was apparent that the aftermarket unit had far fewer features than the factory unit and even voided the hyundai 5 year warranty. The unit they installed also made the computerized information screen in the center of the dash permenantly inoperable. They installed a $700.00 pioneer unit. When I made repeated calls to Tim Headland, sales manager, was told he was too busy to return my calls. (he has never returned my calls) Typical bait and switch yes?. I left messages asking that he authorize an upgraded unit that would at least have most of the factory features or put the original radio back in the car and refund my $2000.00. After waiting 2 weeks and finally had to go out of pocket to get a 3rd party installer to install the proper unit. BTW neither Tim Hedland, Sales Manager, nor anyone else has never returned any of my calls to this day.Apparently good will is not in their vocabulary and they will do anything to sell a car including lying. Beware of this dishonest dealer. I'm definately not a happy camper and will expose their dispicable treatment to my extensive social facebook network and anyone else who will listen. We paid $32,000.00 for this car and expected at least the respect of a concerned business. (oxymoron). I suppose i'll have to go to Planet Hyundai for service and warranty work as i've been apparently put on a never answer or return his calls list.
KevinKok
Aug 20, 2011
I had a great experience at Henderson Hyundai. Jason Marchello explained everything, he didnt rush or force a car on me and he answered all questions like a professional salesman. And I got a great deal and nice car. Henderson Hyundai will receive all my future business and I highly recommend them and Jason.
NicoleeLV
Aug 19, 2011
I purchased my Tucson in June and had a great experience. I purchased it during their grand reopening and did the cash grab and dunked my salesman Tyresse! I will definetly return to Henderson Hyundai for my next purchase. Great people!
VIRGINIA55
Aug 19, 2011
I visited Henderson Hyundai Superstore and purchsed the car of my dreams, the service was absolutely wonderful. In the past I was a little gun shy about car salesmen as they can be a little rough around the edges. My salesmen was a gentleman named Noli, and a gentleman he was. He was so kind and patient, I never felt pressured or rushed, it was by far the best car buying experience I ever had. He took time to go over the details of the car, and made sure I was convertible with the payment, and he even asked if I had any questions or concerns that he did not mention. When he delivered my car it was clean, and the gas hand was on full. This is what car buying should be like, I will definitely go back, and have already told family and friends about him, he was a breath of fresh air.Thank you for allowing me to share my experience
drbrucemac
Aug 18, 2011
Initially was working with Nicole and Tyreese. Ended up working with Chuck. Was low key and Nicole found me the right vehicle - only had to have the trailer hitch added. Tim was extremely helpful in getting the Santa Fe reserved for me and Chuck and Mark got all the paperwork completed in record time. Very happy that I got the vehicle that I wanted.
pleasure
Aug 13, 2011
from the first time i contacted this dealership i felt comfortable with them my questions were all answered when i arrived there to look at a car i found on the internet Elan greeted me and offered me something to drink and then put me in contact with Aaron the internet salesman and he was very nice and polite and he worked with me very hard to help me get into a car that was within my budget once we found one that i liked Aaron sent me over to Eddie in the finance department where he went over everything with me so i understood everything then i signed all the papers that needed signed. they were all so wonderful.
nbuenaventura
Aug 7, 2011
It was great experience dealing with everyone especially with salesperson, EZ for Eddie Zelonke. He did everything he could to make us happy with the buying process. We got the 2012 Elantra, "what a wonderful car". The service advisor, Jose Montanez gave us the us an excellent explanation and service satisfaction about our new car. Definitely recommending this dealership and their products. Rating: 10 of 10
ThibodeauxCarolyn40
Aug 6, 2011
I chose this dealership, because of Jason Church the sales representativewho had great customer service skills. Chuck Atwood who was also helpful in helping me make a great decision on choosing a car that best suited me. I would recommend Henderson Hyundai to all my friends and associates.
dkilthau86
Jul 17, 2011
This dealership was great to deal with. They were upfront with the price and truly listened to what my wife and I wanted in a new car. They were the most friendly salesmen I have ever dealt with. They were completely personable and didn't try to trick us with little sales gimmicks or anything like that. I would recommend this dealership to anybody who is possibly looking for vehicles to purchase.
girlfriday
Jul 15, 2011
I wasn't sure if I cud get a car with my credit. Reggie assured me that they cud help me out. John was very nice and showed me some cars that fit my budget. Not only did they get me a loan but they got me a good rate to. Thank u Henderson Hyundai !
jack mungia
Jul 15, 2011
I was looking for a new santa fe and i put oiut a search on line then with in minutes josephine contacted me, right up front i told her i was just beginning my search as our conversation went on i felt at ease with what josephine was telling about all the great deals she told me to trust her and i did so we set some time aside came in to henderson hyundai met with gary and picked out a santa fe got the best deal ever... Henderson hyundai is definatly the BEST hyundai dealer in town and the best experience ive ever had... I am a local kaeroke host and i will be reffering everyone i know to josephine and gary at henderson hyundai Thank you,jack mungia
jingpanis
Jul 15, 2011
was looking for a hyundai dealership in las vegas to check out the 2012 accent. first thing i did was go on-line and read their reviews. not all had good reviews except for one, henderson hyundai superstore. sent them an email, and nicole harrison responded at once with great deals. met nicole harrison and tyreese williams at the dealership and they were very accommodating. told them upfront about my limited budget, and went from there. tyreese was really helpful, doing all those computations and stuffs, so i could get the monthly payments i could afford. brought home a 2012 accent. thanks to nicole and tyreese . . .
LVcarguy
Jul 8, 2011
Very friendly staff, nice cars and good service are some of the reasons why we recommend Henderson Hyundai. It was worth the drive out there. Thanks!
p8geme
Jul 6, 2011
Josephine was wonderful to work with. She responded to my initial e-mail with in minutes. She was extremely pleasant and helpful. She went above and beyond by texting me pictures of the potential vehicles my mom was interested in. She arranged for my mom to be picked up from her home to come into the dealership and make her purchase. Thank you for making it so easy Josephine. :)
Starla59
Jul 1, 2011
I was amazed and pleased to find a dealership with such an incredible kind and friendly staff. I never felt pressured and they worked with me on everything. I was able to get into a 2012 vehicle which fit my budget. The entire staff left me so happy that I have already recommended the dealership to 2 of my friends. I cannot possibly say enough how I felt like I was dealing with my family, not strangers...they kind of were like family by the time I left with my new car! I know that anyone who goes to that dealership will experience a sales staff unlike I have ever seen in the car business. Every dealership in town should take a lesson from this staff. It reminded me of Integrity Selling where the product speaks for itself and the staff gently allows you to see the worth of the car and the service department. Cudos to Henderson Hyundai; they have hit on the "right" way to sell cars and service!!!Starla Vickers, new owner of a 2011 Hyundai Accent!
prestoninvegas
Jun 30, 2011
I highly recommend Henderson Hyundai! Reggie in the Internet department was very friendly and patient in answering my questions. Hergie was funny and easy to work with. The purchase was pain free and we enjoy our car very much! If someone wants a great car buying experience, they should go to Henderson Hyundai!
brenda brewer
Jun 28, 2011
I LOVED THE SERVICE THEY BOTH GAVE ME. THEY EXPLAINED EVERY THING I NEED TO NO ABOUT MY CAR.I TOLD EVERY ONE AT MY WORK ALL ABOUT YOUR DEALER SHIP .HOW GRATE YOUR PEOPLE ARE FRIENDLY, AND HAPPY SMILING AND I WILL BE BACK WITH MY CAR TO BE SERVIS WHEN IT NEED IT . THANK YOU ALL FOR YOU HELP A VERRY SATAFIED CUSTERMER THANK AGAIN JOSEPHINE AND NOLI YIURE TRULY BRENDA BREWER
Swansonv
Jun 25, 2011
Our daughter's family needed a safe, dependable, affordable vehicle. We read about the Elantra in Motor Trend magazine and were impressed with its rating. We decided to lease one for them rather than buy a used vehicle which is always a gamble. We were so impressed with the fantastic, personal and professional service we received from Nicole and Harvey. Nicole introduced herself online and answered all our questions assisting us to the point that when we went to purchase the process went smoothly and quickly which is exactly what we need when buying a vehicle. There was no hassle, no pressure and no delays.The car is perfect for them; economical, roomy and gorgeous! We are all so pleased.Can't thank them both enough and will recommend this dealership to everyone.Bill and Vickie Swanson
scaluz
Jun 24, 2011
I had a great experience with Reggie, the internet sales person. He was very pleasant and easy to talk to. I had a lot of questions and he seemed very knowledgeable about the elantra.
Bobhs
Jun 24, 2011
First off would like to say hands down best experience I ever had car shopping in my life, I called Jason, told him what IM looking for, and what I wanted, he told me what the deal was, that the car was ready to be mine, I drove down there, dealt with Mac, he took great care of me, I was in and out in a hour, thanks Henderson Hyundai I will refer everyone I no to buy there, and I will continue my car buying in the future with your company
hagrid2012
Jun 18, 2011
I want to thank Alan Moceo for his professional, honest manner. Alan was very straight-forward and helpful with my trade-in, and the purchase of the 2011 Hyunda Elantra Limited Premium. Alan took the initiative to get the interior and exterior color, my wife and I were looking for, by obtaining the vehicle from an Arizona dealership.The 2011 Hyundai Elanatra Premium Limited was highly rated by Consumer Reports, The New York Times, and Popular Mechanics.Jason Kellow was very professional and polite to myself and my wife. Jason took me for the test drive and helped to sync my iphone to the car's bluetooth connection.Finally, Mark DiPietro handled the finance paperwork and was very professional and thorough.I would recommend the above gentleman and this dealership to my friends and associates.
Denesesherin
Jun 11, 2011
I didn't know much about Hyundais other than my mother wanted one. So I on the internet and was very impressed with what I read, but still a but skeptical. After my inquiry I was contacted by several Hyundai dealers. Nicole fro Henderson Hyundai stood out as she was very knowledgeable nice and she sold us on the Hyundai brand. We met with her and Jason Dasilva as they sold us even more on the brand, so my mom got an Elantra and thrilled for her as I an now thinking of one. Everything was just perfect price selection and most of all customer service. I would recommend anyone looking for a car call Nicole at Henderson Hyundai.
lisandboo
Jun 11, 2011
I had an excellent buying experience at Henderson Hyundai. Having bought cars many times in my life, I knew what I was "in for". Many Internet inquiries later and after multiple trips around town for weeks - looking at various makes and models of SUVs - I headed to Hyundai Superstore in Henderson as part of my list that day. I ultimately bought an SUV there, and here are some of the reasons why:I found the whole staff to be professional, but the atmosphere was relaxing and comfortable. The pricing there was slightly lower than other Hyundai dealerships.My salesman Jason was sharp, honest, understanding, patient, and pleasant. I will recommend any friends interested in buying a car to speak with him.I did not feel unduly pressured.The negotiation process was simpler, more straightforward, and short. I feel, and many others have remarked, that I received a very good deal.The Internet communication with Alan was one of the reasons I went to Hyundai Henderson. It was easy, and the responses were quick.
Sarrrrahy
Jun 11, 2011
I was looking for a 2011 Sonata at a great price, I called Henderson Hyundai and spoke with jason church where he made me feel like I was going to get a great deal so I came right down. When I got there he had a couple of cars ready based on my needs. Pricing was very important to me so I had my guard up. Which they quickly put me at ease. If you are looking for great pricing on a nice car give jason a call.Thanks sarah
zarlingo
Jun 8, 2011
Have been looking for a new Elentra and visited all the Hyundai delaerships in Las Vegas and by far this is the best one! No pressure, very friendly, clean and quick service. This is defineatly the way to buy a car!!
shaunagrl03
Jun 1, 2011
I spoke with Josephine over the phone from Arizona where I live. She figured out all the details of my purchase and things were exactly the way she said when I arrived in Nevada to sign paperwork. Everyone was beyond accommodating at this dealership. I would highly recommend it to friends and family for their future purchases! Plus, we love our new car!
butchieboy
May 31, 2011
My rating is based on results achieved. I had specific goals I wanted to accomplish when getting a new vehicle.1. Get away from leasing.2. Reduce monthly payments.3. Buy a vehicle that I could afford.4. Find a dealer that would accept the amount of down payment I had available.5. Find a dealer that could structure a contract that fit all of the above.Thanks to the people named I was able to achieve these goals in full. Alan Moceo, the Internet Director, actually listened when I stated these goals - a rarity when it comes to any dealership! Daniel and Carey were very helpful - Daniel in joining me while test driving two models and Carey went so far as to follow me home to pick up my check for the down payment as I hadn't taken my checkbook with me. I didn't really expect to actually purchase a car that day!The reason for the proliferation of 4's in my rating is the usual one for anyone buying a car from a dealer - the number of people we have to get involved with (why four?)and the length of time it takes from arrival to the end of a transaction. I was at the dealership for 6 hours! But that is quibbling I guess. The important thing is I am very happy that I got the car of my choice - the Elantra GLS - and I was able to accomplish all goals and still stay within my budget. Hooray!
keltonsmith
May 25, 2011
I leased a new Elantra in February and when I got the first payment notification it was higher than my paperwork indicated ($231.79 vs my contract price of $229.79). I called Hyundai finance and they found that the dealership charged the incorrect sales tax. I went back to the dealership yet another time after they screwed up the contract the first time. Nick said he would work with his director and send in a payment to the leasing dept to make up the difference. Nick did nothing, Vito did nothing, Marc did nothing. 3 months later and countless phone calls and visits and I still have not heard anything back. It is not a large amount but I have a legally binding contract and I am being overcharged. The finance department at this dealership is a joke. I bought an extended maintenance contract under the impression that I would need transmission service at 30k miles then I found out that the new Elantra has a sealed transmission. Either the finance dept is incompetent or dishonest but I am done dealing with them. I love the car my salesman (Harvey) was great but this is a rediculous. Pay cash and avoid the finance department.
dr. robert holzmiller
May 22, 2011
I bought a new Hyundai Elantra today and was so impressed with all the sales personnel with whom I came in contact that I came home and immediately filled out this rating questionnaire. Alan Moceo, USAA Sale Rep., was positively excellent in handling all of the negotiations on my behalf. He was truly professional and a person that obviously listened to my input on the car I wanted to purchase. He was conscientious, courteous and absolutely "above board". These qualities are NOT the norm and I must say I was very impressed with him. Additionally, the sales person that worked with him, Noli, was another true professional. He made sure I was totally aware of all of the aspects of the new car I purchased and took the time to inservice me so that I felt completely comfortable in driving it off the lot. Nick, the F&I member of the TEAM was personable, professional and had a good sense of humor (which is unusual for a numbers cruncher).He explained my options and secure a better interest rate for me than my USAA affiliate. He was extremely efficient and quickly completed my paper work. In my opinion the personnel with whom I came in contact directly reflect the personal and professional qualities of their immediate supervisor or boss. It is most clear to me that Mr.David Sapper, General Manager, has done a superior job in selecting and training his STAFF.I will positively recommend all of my associates to purchase a new or used vehicle from Henderson Hyundai!!!
chessdac
May 17, 2011
After narrowing my choice of cars that I wanted to evaluate down to three. I visited the Toyota, Ford and Henderson Hyundai dealers in Henderson, Nevada. The experience at Toyota and Ford was typical of a car dealer, get attacked by a salesman almost before getting out of the car and then when asking for the internet manager found that they were really not interested and gave virtually no facts about the models I was interested in except for a test drive. Henderson Hyundai was entirely different, the internet manager/director Alan Moceo knew the product, was interested in helping me and followed through on my test drive with the salesman. The entire attitude and buying experience was outstanding. I did not plan on buying on the first visit but had questions which I asked Alan to follow up on, he did so promplty. As a result I purchased the car three days later.I have purchased many cars in my lifetime, probably too many, this by far was the best treatment I have ever had because of Alan and the customer friendly attitude of the dealership.I would highly recommend Alan to anyone that appreciates being treated with respect and a genuine concern for helping the buyer through the car buying process.
npblue
May 15, 2011
I would like to thank two people at Henderson Hyundai both made my buying experience the best car buying experience I have had in the many years. Nicole Harrison (Internet sales) and Mark DiPietro (Finance Manager) are the best at what they do, in my opinion. Nicole was the only person that followed up with me on all the question I had asked via the internet. As I had contacted five Hyundai Dealerships locally and in two other states. Nicole took the time to contact me via email and phone and when the hybrid Sonatas came in she invited me to come in and see them and assured me she would take very good care of me and she did. Nicole you are the reason I purchased from Henderson Hyundai. Mark did a great job and took the time to explain every detail about the financing of my new Sonata and gave my many options and extras that I know I will benefit from. Mark is the reason I will return to Henderson Hyundai. It is people like Nicole and Mark that understand what it takes to deliver Customer Service, as they truly understand that concept.Sincerely,Nick Parris
gullbeer10
May 13, 2011
Very good experience and I'm very happy with the vehicle I got. I would definitely buy here again if/when I need another vehicle. The salespeople (Danny) was very helpful and patient as I explored all the possible vehicle and financing options available.
kkanger
May 7, 2011
Jason and Jose have been very helpfull and understanding with our situation, our bank will only loan a certain amount and year on a car, trhey are doing everything possible to meet thos requirements. i look forward to finding a car or obtaining a good finance rate for the car we have chosen.
jmaliarditi
Apr 24, 2011
Josephine was the whole reason I came in the forst place -- she was so quick to call me back on the phone and speak with me about what I was looking for. Then I came in and she had Eddie help me out and find a really nice deal on something I wanted. It was a wonderful experience.
chitoab1
Apr 17, 2011
All three employees are very courteous and friendly. They help and assist us all the way through the purchase of our new cars (3). They even schedule our cars for the tinting service we asked. Their Managers are also great, we had a great experience at your dealership. Thank You.
sjennings702
Apr 16, 2011
My experience with Henderson Hyundai and Nicole & Mac was great. They were very nice and very helpful. I never once felt pressured to do something I was not comfortable with. The financing process was quick and painless. Mac was very helpful when it was time to go over everything in the car. I would most definitely recommend Henderson Hyundai to other people. They are great people to work with.
Val757
Apr 15, 2011
I was inquiring about the new Sonotas online and I was immediately greeted with a friendly face. I began chatting with Nicole and she was extremely helpful and had a lot of knowledge on the vehicle. I set up an appointment with her to come in to check the Sonotas out. I was greeted by her and Tyreese pleasant smiles. Henderson Hyundai had a huge selection of colors to choose from. They had the car I wanted...with a great price. I definitely left with a smile!!
f14_av8tor
Apr 15, 2011
Jason did a great job working with me over the internet and the phone. He smoothed the way for an easy transition to sale. I felt in good hands with Veto working the finance. He got me financing when other dealerships said no. Mac provided an excellent tutorial on the car and was very friendly.
esm2107
Apr 9, 2011
I came into the dealership as a Costco customer in hopes of finding a suitable vehicle to purchase through the Costo program. I had spoken with Jason over the phone, was given some prices on the new Elantra and came in to take a look. I was shown a few models by Noli and came back the next day to purchase an Elantra that suited my needs. I was shown the invoice and the pricing I would receive.Overall it was a pleasant buying experience and I am impressed with how personable Darci and the rest of the service department has been since my purchase. I love my new vehicle so far and would recommend this dealership to anyone in the area looking to buy a Hyundai.Thanks!
michaelray
Apr 8, 2011
The reason why my ratings are all 5's or GREAT is because that is the truth. I was very pleased with the service and how the Hyundai staff handled the whole situation. It was a very happy, positive environment to be a part of. Josephine, Rich, and all of the workers made me feel very comfortable. Because of their great attitude, it helped me to make the decision to buy a Hyundai and trade in my Cadillac STS. I think the car really speaks for itself. It is very innovative and sleek, and I definitely like the idea of getting great gas mileage. Plus it has technology and comes with a decent sounding stereo system for playing my newly released CDs. I am already very pleased and very happy to own the car. I have put 280 miles on the car and the control panel reads that I still have 140 miles till empty. That alone blows my mine. That's 420 miles on one tank. When I got to 63 miles, I noticed that the digital gas reader had not moved. It was still showing full, so I called Rich, my salesman, and asked him if the digital reader was broken because it hadn't moved, he replied, "No it is not broken Michael. Welcome to the world of Hyundai. Just give it time and it will eventually move down." And yes he was right. When I made it home that evening after my gig at the Caesars Palace in the Celine Dion theatre, it had finally moved down one notch at 76 miles. That's incredible. I'm use to getting maybe 200-220 miles to one tank if I'm lucky when I had the cadillac sts. Plus, I could only use premiun gas. So believe me, I am relieved of so much frustration from seeing the gas hand go down before my very eyes as I drive. I will be saving so much money in gas expense alone which really makes me happy. Josephine and the people at Henderson Hyundai really did an outstanding job and I would be happy and confident to send any of my family, friends or associates there way. Cheers, Michael Ray Tyler
vegasbob2011
Apr 5, 2011
My son and I went to Henderson Hyundai as we couldn't make a deal at PlanetHyundai on Sahara. We were introduced to Tyreese Willams (salesman) who went out of his way to be courteous and helpful to us. We went there tobuy/lease a 2011 Hyundai Sonata and trade in my 2009 Hyundai Genesis, andwith the expert assistance of Tyreese and Mark we were able to complete agreat deal. I would highly recommend Henderson Hyundai to my family andfriends, and I look forward in doing business with them... I will most certainlydeal with them for future cars and service. Out of a score of 1 - 5, I wouldrate Henderson Hyundai with the highest score of 5! Thanks to all who wereinvolved in me leasing this new Sonata! Bob Selfridge, Las Vegas, NV.
douglaseroberts
Mar 26, 2011
I found my first experience in buying a new car in over 30 years very pleasant thanks to Nicole and Eddie Zelonka. I just called Henderson Hyundai and asked to talk to a sales representative and the call was forwarded to Nicole. I asked a few questions regarding what I was interested in and she was very pleasent and professional. When I was ready to buy - I call Nicole specifically to set up an appointment in which we finally met. Nicole assigned one of her associates - Mr. Eddie Zelonka to assist me. Thanks to Eddie's professionalism - he advised me of options I'd never considered pertaining to buying new vs used. I was never pressured and thanks to him - I feel I made the right decision in the purchase of my 2011 Hyundai - Accent. All of the Henderson Hyundai I dealt with were very friendly and plan on returning soon to get more details regarding some of the functions of the automobile. I would recommend any friend of mine interest in buying a new automoble to contact Nicole and Eddie Zelonka at Henderson Hyundai.
tngdelaney
Mar 18, 2011
My husband dealt with Nicole over the phone, she was very courteous and informative. She knew our time was limited to view cars, so agreed to make an appointment for us and have the type of vehicle we were requesting to look at available for a test drive. We met her at the dealership and were turned over Josephine for her to show us the vehicle. Josephine was very enthusiastic, professional and friendly, she gained our trust immediately. We were looking at the Sonatas and trading a Cadillac so Josephine understood that we had a very high standard set for the vehicle. The other cars we were looking at on other lots where a Cadillac CTS & Chevy Camero. We had appointments set to meet with other dealers the following day, but because Josephine gained our trust, met our needs for quality, fuel range and price we left your dealership with a new Sonata that evening. Thank you Josephine for such a great job. I have only had the car for one day, but love it!
Olsson
Mar 11, 2011
Just wanted to leave a little note tell let everyone know that Josephine at Henderson Hyundai did a fantastic job at answering all my questions!!! When we went down to Henderson Hyundai there was no back and forth it was what she said. We were in and out with in an hour I will recommend all my friends and family to Henderson Hyundai
BarbMel1927
Mar 5, 2011
We first contacted Jason on the Internet and he was very helpful in securing the price we were looking for. We than drove cross town and he again was helpful in helping us locate the dealership. Upon our arrival we were introduced to William Howell as our salesperson who was extremely helpful and informative. We than closed our transaction and it was a wonderful experience.
jnovak
Mar 3, 2011
I rated this dealership as high as possible, and the same with Tyreese Williams. This is the second new car I have purchased from this dealership and from Tyreese in the last 18 months. Everyone from the service writers to the sales staff are as friendly and as helpful as possible. If I owned a new car dealership, I would want Tyreese Williams on my team. Within 1 hour of leaving the dealership with our new car, we gave two different people Tyreese's business card so they would speak with him in the near future about a new car purchase. Henderson Hyundia has a great reputation for excellent products, excellent prices, and excellent service. My wife and I could not be more pleased.Jack Novak702 239 8203
tb1479
Mar 2, 2011
My fiancee and I recently bought a Tuscon from this dealership. The sales people were very friendly, and they didn't exert the usual "dealer" pressure that you see at other dealerships. Once we decided on a car, we dealt with Alan in the internet department. He responded quickly to all our emails and was very accommodating. They did not have our specific color on the lot, so they were kind enough to order it and to sign a guarantee for us. Harvey assisted us when we got to the lot and he was very friendly and helpful. We would definitely recommend this dealership. They have an A+ rating with the BBB and they certainly deserve it.
ascurry
Mar 1, 2011
Truly a great experience. Josephine is very personable and enthusiastic. Eric is very easy to work with, very laid back. My wife and I picked out the 2011 Hyundai Tuscon; however, we could not buy it the same day due to a delay with our bank financing. Josephine and Eric patiently waited for our return and the original price we agreed on did not change. Five days later when we came back, we test drove the car (again), gave them a check for the full amount, signed the paperwork and we were out of there in less than 2 hours. This was a super easy transaction. These guys are a pleasure to do business with. Thanks.
runjen16
Feb 28, 2011
I did some preparation before going to deal with Henderson and Josephine was very helpful and not pushy. Eric made the dealing on the car very easy. We were in and out in 2 and half hours which was so quickly. Even signing my paperwork with Mark was easy.
Emanuel58
Feb 24, 2011
This dealership is the best! Ms. Nicole Harrison and Mr. Noland Hall put the "service" in customer service. I started this transaction via the internet sales department and my contact, Ms. Nicole Harrison, was very prompt and courteous and she was ready to help me on the dot at my appointment time.My salesman, Mr. Noland Hall, was extremely knowledgable and enthusiastic about his products. He was very patient and helpful and I was very impressed with his honesty.I bought the car that day and I feel that I got a great price with no sales pressure. The dealership is in the process of remodeling and it will be truely outstanding in every way when the construction is completed.Henderson Hyundai gets the best recommendation that I can give...referring all of my friends to its dealershipship and specifically to Ms. Harrison and Mr. Hall.
keet00
Feb 22, 2011
I have to say this was by far the best experience I ever had purchasing a new car. I used a buying program through USAA and dealt with the Alan Moceo via email and phone calls leading up to the purchase. I walked in knowing what I was going to pay ahead of time. I was greated by Chuck Atwood (The friendliest Cowboy in town) and immediately sat down and started my papework. Total time spent at the dealership was 45 minutes! I never felt pressured, my family and I were treated great. These are someome of the friendliest people around. I have lived in Las vegas and have dealt with car dealers on 3 occasions and never had an experience as good as this. One important thing to take note of is that you won't find the mysterious dealer addd-ons that most dealers use to mark up the vehicle here in the Valley. I was shown the vehicle invoice and suggested retail pricing and I paid exactally what was negotiated. Even when it came to the upsells prior to signing the paperwork I was treated with respect. I wasn't lectured on these like most dealers and actually had to ask about the extended warranty that I was interested in.I have already recommended Henderson Hyundai to everbody I can and will definitley be going back when it is time to buy again!
waxsix
Feb 21, 2011
They were very informative and helpful. Showed us different available models, options and colors in the type of vehicle we were looking for. Told us about extended warrantys that were available to purchase. Got a free tank of gas and free car washes.
wtphule
Feb 21, 2011
Horrible experience. Lies after lies after lies. They will tell you anything to get you to come down and then completely change the deal they offer (even when you present the written proof that they are changing their deal). They lied about the interest rate, about the pricing, about the cash back, about the service cost, about everything. Do not buy here. It will be the worst car buying experience you have ever had. I'm surprised Hyundai has not pulled their dealership yet. Hopefully they will soon, these people do nothing but tarnish a quality auto brand. I am still dealing with problems a year later and their new solution is to pretend I never bought a car from them, even when I show them the purchase agreement and stock number. It quite sad how unprofessional a dealership can be and stay in business.
jamesrjohnston
Feb 16, 2011
I was greated immediately and directed to the Josephine who I had spoken to on several occasions. She was pleasent and immediately handed me over to Tom G who was extremely knowledegable. There was no pressure to purchase and he was extremely patient with me. He showed me several models of the Senata that I was interested in seeing and fully explained the particulars of each car , took me for a test drive, and then helped me with the sale. He attended to my needs and made sure I was comfortable and understood the entire process. The complimentry dinner was a surprise!I will definitely reccomend this dealership to my family and friends.Thanks for the experience!Jim Johnston
jordan0023
Feb 11, 2011
Was weary at first going into the dealership, but Jason and Alan made me feel very comfortable right away, they answer all my questions up front and were very helpful in helping me make a decision i would not regret , i would definitely satisfied with my purchase and cant wait to buy another hyundai in the future.
LClarich
Feb 11, 2011
Lana ClarichWanted to say thank you for such a great experience!!! Josephine was great, had my whole deal done so all i had to do was come in and sign! Im sooo happy and will make sure i spread the word one what great customer service and deal i had.
tenenberg
Feb 11, 2011
Nichole was very professional and Mac was able to work with me to come to a mutual agreement on price. All of us drove out of the dealership completely satisfied with our purchase and would gladly recommend the Henderson Hyundai dealership to our friends and relatives.
bbqdrew
Feb 5, 2011
I submitted an E-mail request for more information about an Elantra that was in their inventory. I received a call from and Nicole and she answered all my questions in a very friendly and helpful manner. When my wife and I arrived at the dealership we were greeted by Ty a very nice cheerful young man. He introduced us to Nicole and while Ty showed the car that we were interested in she visited with my wife. Ty was very knowlegeable about the car and explained all the features and anwsered my questions. After making the deal we had the pleasure of meeting Mark the Money Man. Again, very knowledgeable professional that knows his business. He was very helpful and explained all the paperwork and warrants in great detail. Overall it was one of the best experiences that I've had a car dealership. Everyone was very nice and took care of business without being "Old School". We thank the Staff at Henderson Hyundai for making our car purchase experience a pleasant one.Leon and Mary Drew
k.augustine
Jan 5, 2011
In early December 2010 I received a call requesting I bring in my 2005 Elantra and they would be able to get me into a new or used car at about the same payments I had. I went down, looked at a used 2010 Elantra that had slightly over 10,000 miles on it. This was on a Thursday. Loved the vehicle but had to wait until the weekend as wanted my husband involved. We returned on 12/12/10, a Saturday, the car I drove on Thursday was gone, but they had another Elantra, silver, 2010, just about the same miles but $1,000 more. We went with the car, this being the third Elantra we have purchased from this dealership. They agreed to $2,000 for my 2005 car, and I told them I didn't want to go over $239/month pymts and with gap ins. and maint. coverage. Rich worked with finance enough that my monthly payment is now only $261, a figure I am totally comfortable with. I had warned him that I would be a hard sell as had already made up my mind just what I wanted and how much I wanted to pay! Was lots of fun watching Rich getting the bargain I wanted, but I sure appreciate it. Everyone was great.
jcac97
Jan 4, 2011
We came out to Henderson Hyundai looking for a SUV. Lenny Duval met us on the lot. He was nice and very understanding in what we needed. Mind you we were there just so call window shopping. We had bought a Turberon in 2005 and thought to come back to this dealership and we were glad we did. Once we met Lenny Duval he gave us all his time and really understood us. We will and give Lenny's name to our friends and family to see him if they would happen to need a new car! Thanks again Lenny and crew for making the sale to us. We are very happy with our 2011 Tucson!!!! Thanks the Caruso's (Al and Judy)
ann.whitehead
Jan 3, 2011
Very, very, customer oriented and nice. Would recommend these two gentlemen and Kip from financing anytime. Really enjoyed my transaction and putting together this deal with all of them.Drove 4 or more of the cars and was hoping for a Santa Fe but the prices have increased tremendously since 2002 when I purchased my first one and so we negotiated for a Sonata instead and of course Hyundai's safety record speaks for itself. Would recommend a Hyundai to anyone.
christow93
Dec 23, 2010
My parents live in Las Vegas and hate the car buying experience, so I helped them (remotely from California) buy a new Sonata. After contacting the 2 dealers in the area, we found that Henderson Hyundai had the car we wanted and was the most willing to work with us. Josephine was great at following up via email and phone calls. My parents were especially impressed with their sales manager, Tyreese Williams and the Internet manager, Alan Moceo. Both were extremely courteous and made the whole buying experience a pleasant one. We were initially hesitant due to some unfavorable reviews, but we are happy to report that Henderson Hyundai is great to work with and everyone is very friendly. They were very accomodating and helped fix an issue with our navigation system having an outdated set of maps. We would highly recommend this dealership to anyone in the Las Vegas area looking to buy a new car.
youngtk
Dec 22, 2010
Salesman Jason Marchello was a pleasure to deal with. I'm a straight-shooter and told him from the start I don't want a runaround or the "Good Guy-Bad Guy" routine with his sales Manager. Test drove a new 2011 Tucson and loved it. Went inside and asked him one time for the best deal he could do. I had a guaranteed price from using USAA's Car Buying service so I knew he didn't have much room to cut the price. The vehicle had a few extra options on it so I paid a couple of hundred bucks more, but than Jason gave me an extra $500 discount from Hyundai for being a Military Veteran! SOLD! I walked into the dealership, test drove the Tucson, completed the sale and paperwork, had the vehicle inspected/prepped (as it was just off the trailer), detailed, full tank of gas and drove it home...all within 2 hours! Just the way I like to buy a car...no bull!I highly recommend Henderson Hyundai, salesman Jason Marchello and their vehicles.Tony Young
wandamattes
Dec 17, 2010
Im visiting my daughter in Nevada from Texas and while I was out there I decided to look at some Hyundai's I contacted Henderson Hyundai thru email and I got a reply from Josephine right away. I was looking at the 2011 Tucson. It took me a week to get out to Henderson Hyundai and the whole time she stayed in touch with out being to buggy. I called Josephine to set an appointment and she made me feel welcome right away!!! I called Josephine for directions and she got me right to the front door with her waiting there for me. When we got there she had Eddie Z available to assist us on our test drive. Eddie also showed me the 2011 Elantra Touring and when I saw that I fell in love.He was so fast, helpful,relaxed natured not even like a salesman more like a friend of the family. They made my trip from Texas worth waiting for to buy at Henderson Hyundai. I will refer all my family and friends!!!Thank You, Mr. and Mrs. Mattes
ItsAlexa14
Dec 11, 2010
I was very pleased with my experience at Henderson Hyundai. Everyone was very friendly and took care of me.. I was skeptical about going down in the first place due to previous experience at Planet Hyundai, but i am very glad i did. My experience at Henderson Hyundai was 100 times better and i really appreciated the friendly atmosphere!
KatieS
Dec 10, 2010
I was looking for a deal and i live in Arizona, I found a 2008 Jeep Commander on Henderson Hyundai's website and i contacted Josephine. She was extremely helpful, pleasant and bubbley. She put together a deal that i couldnt refuse, so i drove up there the next day and with the help of Gary i bought the vehicle that i absoultely love. Gary is the most amazing salesman that i have ever dealt with. I will recommend all my friends and family to Henderson Hyundai to purchase their next vehicle.
cribbnotes
Dec 9, 2010
I chose to buy 2 Hyundai Sonatas after having one as a rental car and loving it. I had considered a new Lexus but decided that I could buy 2 Sonatas for nearly the same price as one Lexus. I'm giving one to my parents for Christmas! I purchased through the USAA buying program and got Alan Moceo as the contact person from the website. I was exremely pleased with how I was treated and how promptly and efficiently the deal and paperwork were handled. Tommy assisted with the sale and handling of the cars. He went out of his way to make me comfortable and make sure I was well oriented to the cars. I couldn't ask for a more pleasant buying experience. I was in and out of the dealership in 2.5 hours - fast when buying a car, much less 2! They even got me a bow for the one I'm giving to my parents. I would recommend purchasing through Henderson Hyundai to anyone looking to buy one. They made this the simplest and most pleasant buying experience I've ever had.
Donna and Steve
Dec 8, 2010
This dealership is a ripoff and the trailer they work out of is filthy and smelly. This place reeks of desperation and Eddie is a rude egomaniac who thinks he knows everything, but really, he is just a used car salesman. Need I say more?We originally made a purchase with them and he sent a thank you letter scribbled out on a blank piece of printer paper. Very unprofessional. He was also very wrong about some financing issues and would never in one million years admit it. We were in the rare and lucky position of backing out of the deal and we COULD NOT WAIT TO DO SO!!! These people dropped the ball with us with their nasty attitudes and demeanor. Not only would I never recommend this dealership to anyone, but I would not buy from them if they were the last dealership on the planet. Further, if I had the time in my day, I would boycott this dealership. They are horrible. Do not give these people one dime!! I will be pursuing other avenues for reviews, so I can warn as many people as possible to avoid this place.Luckily, we found a much better dealership to work with and we have a better car with a lot more features and $300 more than what we were going to pay for an Accent.
fsa778
Dec 8, 2010
After having previously owned a Hyundai Accent, purchased by my father on my behalf in 2003 from Henderson hyundai, I was interested in finding out whether or not I was qualified to get a new car from them, but in my name this time around. I did some online searching on Sunday,and by Tuesday evening had driven away in the new car. I have had ups and downs these past few years, with employment, and went from making $38k to making $12.00 an hour. Alan called me on Monday and was very thorough, spoke to me like a human being, and didnt answer my sentences for me. Essentially, I was looking to get into whatever car I could, and was pleasantly surprised that I could use my trade-in rather than the trade-in coupled with a large down payment. Alan was very straight-forward and I was honest about my trade-in and the condition. Both Alan and Harvey treated me with such respect, you wouldve thought I was in the office with an attache case buying a fleet with cash! Its nerve-wracking as a single woman, driving up to a car dealership, although I had become friendly with Alan over emails and texts for 2 days, you never truly know if the rapport is real or for sales reasons. But they want to sell a car and I want to buy one, so some sort of relationship based on real-rapport is necessary. Vito assisted me with the business side of it all, I asked a few questions, he was also very straight-forward. I kept changing things on Alan, first I wanted one thing, than another, then salary, then this, but he kept coming back and back and back to help me, all without a pressured-kind of manner. It was so refreshing! Alan was the meat and potatoes part of it, having done almost all or a majority of the work prior to my arrival at the dealership Tue Dec 7 around 7pm, but it was a joy to speak with Harvey, a chicago native, about my recent thanksgiving trip to chicago. Small world. I was still doubtful I would be able to drive out with the car, and was enjoying speaking with Harvey about the midwest, and how it compared to living out here, as Ive lived in Vegas since 1993, but I was surprised when I was given the "real" go-ahead to go home in the car. Im so happy, and would like to keep this wonderful car as long as I can - part of me would like to upgrade to a Sonata in a few years, but the wonderfully frugal part of me knows I just might drive this car as long as I can and take care of it, just like Alan, Harvey and the gang took such good care of me. :)
jjrjpc1
Dec 8, 2010
From start to finish everyone I dealt with really seemed like they appreciated my business. Jason M was very outgoing and not persuasive at all. He really came across like he wanted to do what was right for me. The actual process of buying the car went very quickly and smoothly. Thanks again for my fantastic car and even getting my payments lower.Jeremy Craven
cjclark
Dec 6, 2010
Service Date: 11.13.2010The service repairs to my car were exceptional, as well as the courtesy of the employees. The service, care, and professionalism demonstrated towards me by Christine Nichols was the major 'selling point' for me. She clearly explained the repairs needed, provided professional advice and options, and worked with me so I could pay for the needed repairs.My Hyundai Accent is a little car, but big on performance! I will be returning to Henderson Hyundai again for any future service needs!Thank you again, Christine, for all your help! Sincerely,Caroline J. ClarkCCSD Teacher
epanko
Nov 13, 2010
The staff is professional. They treat each customer in a respectful and courtous manner. There is no pressure. They work with you to come to meet your price range. They explain everything to you clearly. They are not like other dealers who act like vultures swarming around a "kill". There is absolutely no pressure. Even sales personnel who you are not dealing with, come by and say "hi" and talk with you. Your sales team is great. I also met Christine in the service dept. She too is good.
Brenda Chobanian
Nov 9, 2010
This dealership is the best in Nevada and I am sure in the states. Very personablepeople, caring. They spoil their customers. I have been dealing with Henderson Hyundai for 6 years, bought five cars and have given them as reference to everyone.
brob6861
Oct 28, 2010
I had the day from hell at this dealership.I contacted them and made an appt to buy a new car and as long as I was going to be there, I had my oil changed. I was there for 3 hours and couldn't wait to leave. As soon as I got out, the sales force descended on me like vultures. Lenny was assigned to me by Nicole who I had spoken with earlier. He was very young and dressed in a suit. The other salesmen looked like they were going to a football game. When Lenny took my driver's license so I could test drive a car, he forgot to give it back to me and I forgot to ask for it as we looked at cars. Later that day when I went to vote, I realized this. I called Lenny and he said he gets off at 5 and would bring it to my house. At 6 Lenny called and said he couldn't bring my license, he had to pick up his kids. He left it with the receptionist. I drove back to the dealership and again was overcome with the vultures. It takes me 25 minutes to get to this Henderson dealer from Sunrise Mt. I was not happy. In addition to this mix up, I discovered that the $4 in quarters in my front cup of the car was all but gone. Only 3 quarters were left! the service dept said on my service sheet that I needed new windshield wipers. Strange, they were brand new in July and worked great. They pointed out when I first arrived that I had 2 nails in my left front tire and the front tires were beginning to show dry rot but they checked them off marking the green box on the service sheet. My left brake light was out but they missed that. Lucky for me the tire place replaced the bulb for free. Never will I set foot on the lot at Henderson Hyundai. I ended up at Planet Hyundai a few days later and bought a new car there. Big difference between these two dealerships.
distraught Henderson Hyundai buyer
Jul 18, 2010
Henderson Hyundai cares nothing about customers, and only wants to sell cars even when they have defects. I bought a new Hyunda, and problems with sales and customer service included: (1)Internet sales manager promised me online discounts but they did not appear on sales contract (old bait and switch routime here is worst anywhere); (2) Business manager made errors in paperwork, so had to wait nearly two hours on another date when picking up the car for him to redo the paperwork; (3) upon purchase, salesperson failed to give to me or place on car the temporary tag plackard that allows one 30 days to get tags, upon return to the dealership on another day a different salesperson told me before entering the door to their dingy showroom that I did not have a plackard and could not drive the car without one, this was the dealerships fault as usual; (4) when driving off the told salesperson the steering wheen ws off centered to the right and he said just bring the car back another day, it is still off to the right and neither corporate nore the dealership would do anything about it, very unethical and dishonest (5) resently tried scheduling oil chang appointmnet and to lok at small paint defect under warranty using their online service scheduling form, they are supposed to respond in one business day to confirm suggested appointment date and time but did not respond after nearly three weeks, I used this form because on another day wasted $100 in cell phone bills trying to communicate to GM about other problems but he never returned my calls, they just play games; GM refuses to ever service or do warranty requirements on my car, saying he has the power to do so, he was upset because I complained about the problems I had in scheduling a service appointment, never reporse or apologies from thjis dealership, they think they are god and can treat customers like trash.For those in the market for a new or used car, think seriously about whether you want to purchase from a dealership that is ethical, honest and cares about its customers, or whether you want to deal with Henderson Hyundai with their lack of professionalism, unethical behaviorsm dishonesty and downright lies, and errors with customer service at every tuen. This has been the worst customer servic experience of my life and i intent to file complaints with the Better Business Bureau, and the NTSB regarding steeering prblmes fresh off the lot, Never buy from Henderson Hyundai unless you want to waste days of your precious time with lies and misrepresentations from many of their staff. No customer focus.
CQuixote
Jun 17, 2010
I have purchased many automobiles, new and used, in my 70 years and all Americans understand the auto purchase negotiations are a game of "Chicken." If the buyer is not wholly prepared with knowledge of how dealership sales people team-up on a customer with distractions and mis-information, the buyer is mere shark bait. Every direction and request of and by the buyer must be checked and double checked for accuracy on any final papers, and nothing should be signed (even a scrap of paper with a small note on it) until every word and number is understood and in compliance with your requests and needs.This dealership and its sales staff are dishonest, unethical, arrogant, sloppy in appearance, complete, rude, nasty strangers if you return with a complaint or a problem. DO NOT BUY FROM HENDERSON HYUNDAI.
DrWild
May 30, 2010
I did an on-line price quote request for a 2011 Hyundai Sonata to multiple dealers and internet Manager Vernon Lytle called within a half hour. We went down for a test drive that day. Vernon immediately pawned us off on Chuck Aftwood, which I did not appreciate, as I was there to deal with the internet manager. We were VERY motivated buyers. We went with Chuck for a short test drive and got out to look under the hood and in the trunk. Imagine my surprise when Chuck started smoking, despite the presence of my wife and our 5-yr old son. At least he didn't light up in the car, I suppose! Back at the dealership, we were then presented with a sales agreement for the last 2011 Sonata on the lot in the wrong model and the wrong color. When I said, I want such and such, we were told that Hyundai does not accept pre-orders...that they would call us IF EVER the car we wanted should show up??? "No pressure" though. Please...I still wanted a quote and Edmunds.com recommended no money down on a lease. Chuck argued with me that you MUST put money down. Off he went to the finance people and came back to say, "oh, you're right, you don't have to put any money down." I asked if they had any booklets on the Sonata. No.Within the week, we pre-ordered a specific VIN # and received the exact model, trim, and color we wanted from Planet Hyundai...but if it hadn't been for the excellent service from Bob Stewart at this second dealership, we likely would have bought a Honda Accord based on our horrible experience at Henderson Hyundai Superstore.Seriously, when a prospective client walks in and says I want Model A, Trim B, in color C and they say...all we will sell you is Model D, Trim E, and color F...well, they fully deserve this rating.
duke207
Feb 17, 2010
ONE BIG SCAM. There was a newspaper ad advertising a $5000 rebate in Feb. for a new Hyundai. When I went down to their dealership I seen that all the new cars had been marked up $5000 from the actual MSRP, which meant that your savings amounted to ZERO. This is a BAIT & SWITCH operation if I ever seen one.
PYDSS517
Feb 12, 2010
I took my Tiburon in for basic service. Though it has less than 13,000 miles on it, I was told it needed a new clutch disc and cover, new drive belts, brake and clutch flush and hvac work for $1,678.99! When I expressed surprise the "service advisor" said "That's what you get when you buy a used car. Where'd you get it?" "From here", I replied. Anyway, I took the car to another place for an estimate and received a complete bill of health for $0 dollars! I left a message for the Service Manager at the dealership and received a call from the Assistant Manager. He admitted that the work had not been properly presented and said in future, he'd take care of me himself and called me "sweetheart"!. Whoa! What kind of condescension is that! I cannot recall the last time I was called an endearment when making a consumer complaint!I told him and I'm telling you, this felt very definitely like a scam or fraud attempt. Buyer beware when you take your car for service with this dealer! And I will NOT be buying another car from them.
LVMarc
Jan 4, 2010
This place is full of thieves they actula stole something out of the car I was trading in while I was sitting inside. STAY away Henrson Hyundai is the worst possible palce you could go to buy a car. I cant imagine how they screw you on service, except the other posters tell how they screw your car up purposefully. Buy a Honda or Toyota, ford fusion instead, This dealer sucks and there cars have no power when new bland styling. And they actual stal things from your trade in while you are test driving or sitting inside. Stay away.
Dagbobcat13soccer
Nov 17, 2009
I called regarding my 5 speed manual Elantra and was told that the repairs would be all under warranty so I made an appointment. Drooped off my car and was called later to be told that the repairs would cost $999 'out the door including labor'. Purrfect Auto on N Valle Verde did the work for half the price and did a great job too. They showed me the clutch and it had been tampered with. They thought I had done it but only person under my car was Henderson Hyundai. Of course they deny tampering with my clutch but who else would've done it? I like Hyundai's and this dealership is close by. I had considered going here for my next vehicle but after the way I was treated, handled and taken advantage of I would never go back. I should have read the reviews first but always like to give people benefit of the doubt first. I will never return to Henderson Hyundai and neither should you!!!
chellesbelle
Oct 5, 2009
I was raised by a car salesman so I know how it is but, this guy who is in Finance was the worst person I have ever dealt with in a car dealership at all. Originally my brother was going to help our father get a car and put it in his name. When he didn't get approved the finance guy asked if there was anyone that could co-sign. So I agreed to let them run my credit. Then they told us what a great deal they could get with us both on it and we agreed. Now previously my brother had already signed all the paperwork so when we went in together we thought that we would both have to sign all the new papers. Well they had me sign everything and we asked him what my brother had to sign and he claimed it was nothing because he already signed the other stuff and they would put it all together. Well come to find out the loan is in my name only and my brother has nothing to do with it. I have NEVER met a bigger liar in my life and he was just so arrogant to top it all off. Do no go here EVER!
Giggs61
Oct 14, 2008
We believe we were sold a lemon back in 2003. We have our Sante Fe at Henderson Hyundai at least once a month. We need new brakes every year at 11-12 months. Just about every seal in our car has had to be done at least once, some 4 and 5 times. I have had my motor mounts replaced all the belts had to be replaced. I am always at there shop I know the "ride home" driver by his first name. This is sad. And Hyundai Corp, they want nothing to do with it! Some fuse shorted out my battery and radio and I had to pay for everything! How do they stay in business?
ldc1113
Mar 29, 2008
I am totally disappointed in my experience with Henderson Hyundai. I went to the dealership on 3/15/08. After looking, I decided to buy a 2006 Elantra that had 28,000+ miles on it. I traded in a 2000 Honda CRV. During my conversation with the salesperson, I stressed the need for reliability and dependability and price. He assured me that I would be satisfied. I put $1000 and got $4232 for my trade. The original price of the Elantra was $10,995. My loan ended up being for $11,000+ with monthly payments of $208. My requirement was that the payment had to be under $200 before the cost of gap insurance.In the next 9 days, I was at the dealership 3 times with the same problem - shaking after 50 mph. They said it was fixed twice. The third time they said they needed to order a part - axle and I would have to return, again.On the 11th day, I called the salesperson (who I had been dealing with during this entire time) and expressed my concerns about the reliability. He assured me that he would put me in a car that would meet my needs. Little did I know that I would get screwed in the process.I chose the most inexpensive new vehicle they had, which I liked. To get the car, they said I would need to put down another $1000 and my payments would be $389+ and I was responsible for the $3000 upside amount of the old vehicle. I was flabbergasted! That was ridiculous and I conveyed exactly that. In the end, the final offer was no down payment, gap insurance and a payment of $350+ -- $142 more than I wanted to pay. They said they made me such a 'good' deal because of the 'circumstances'. I was stuck. They had my old vehicle, my $1000 down payment from the original puchase and I had a lemon.I took the deal. When researching on my recourse, I couldn't find any. I'm just hoping that many people read this because Henderson Hyundai is not an honest, up-front dealership.
Mur
Jan 21, 2008
Buying my car from this dealership was horrible. I had spent several months looking for a car. When I saw the one I wanted at a good price on line I went in with the ad printed out. The salesman kept offering me the car for several thousand dollars more than it had been advertised for (exact same car matching Vin# ect.), the sales man kept trying to talk to my boyfriend who repeatedly told him it wasn't his money that I was making the purchase, during the part of the sale where you discuss your job and income the sales man told me he thought I was making up how much money I make. If I hadn't really wanted that particular car I would have done anything to get out of there. After I bought the car 2 days later they called me back into the dealership and raised my monthly payment by $58 per month. This dealership left such a bad taste in my mouth I never returned to it for service on my vehicle opting instead to drive across town to a different dealership. HORRIBLE experience.
ad1947
Oct 3, 2005
They played a shell game with me when it came to giving me a trade-in value. They offered me Kelly low-blue book on my trade-in which would have paid off my loan. They never said the used car manager was really offering me an amount that was $2200 less. They packed the $2200 in 'negative equity' onto the sales price of the new vehicle. Only later in reviewing the contract, did I realize I'd been had!I figured these guys were offering me a fair trade and so I relaxed in putting the deal together. I accepted a payment at longer terms than I really wanted. If they had told me up front that my trade-in was 'soft' in the market and that they needed to buy it $2200 under low book, I would have walked. Later everyone, including the General Manager, insisted that there was nothing unethical about the way they handled this. The entire presentation of terms seemed to me to be very carefully worded to prevent me, the customer, from getting upset at what they were willing to allow me on my trade-in. Later, I realized that they never called it the 'trade-in' value, only the 'pay-off' amount.They slickered me and when I went back to see what they would do to make it right, they told me to take a hike. It's system houses like this that give car dealers a bad name. I wouldn't buy here again, and it's given me such a bad taste, I won't buy another Hyundai!
sargeusa
Sep 12, 2004
Although we did not buy a car from this dealership we would like everyone to know they were the nicest people to deal with. The whole crew are to be commended on their professionalism. When we told them the vehicle we looked at wasn't what we had in mind they did not go ballistic. Like anyone in this business trying to make a living they suggested alternatives. But when they knew we had our minds made up, they smiled, shook our hands and said maybe some other time. IT WAS A REFRESHING AND PLEASANT EXPERIENCE. Obviously we could not rate quality and accuracy of work since we did not purchase. We gave them a 1 but we believe it would have been a 5. These are nice people at Henderson Hyundai.
MJTibbetts
Jun 13, 2004
Have taken my 2001 Elantra in 3 times for the "engine" light coming on and staying on. It got "fixed" with a new canister close valve twice within 3 months. It's back on again! I've purchased an OBDII reader, and this time it's a code 0563 - system voltage high! Plus, on my last visit, I had them do an oil change, and, ONLY when I read the paperwork, I found that supposedly, the "last time" (not at Henderson Hyundai) the oil was changed, the plug was put in too tight, and now I need a new oil pan to permanently keep it from leaking. (again, I found this by reading the paperwork, no one told me about it when I picked up the car!). I think Ben is probably spinning in his grave the way these guys are running his shop!
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