Hubler Acura reviews

Bingham

Jul 29, 2016

thank you for giving me a loaner. At first you said it was to be 2 hours, but it turned out longer, and you adjusted that with a loaner.

jim long

Jul 28, 2016

from the service adviser to the people that did the work great job. This was by far the best auto detail ever done on my cars.

Busy Working Mom of 4

Jul 24, 2016

This dealership is exceptionally easy and comfortable to visit! They have a remodel in the works-- which will also be appealing. They have always been able to provide quick and effecient service for my RDX!

Margot Truman

Jul 14, 2016

Excellent, personal service. Appreciated the efficient staff and was thrilled with comfortable wiring area.

Christopher Wheeler

Jun 14, 2016

While working with the team of professionals at Hubler Acura, we were met with 1st class service from our Sales Rep. The Hubler team made every aspect of our buying experience enjoyable and a pleasure to do business with. Everyone was courteous, respectful and conducted themselves very professionally. I was most impressed with their finance manager who conducted herself with the upmost sincerity while making sure that everything offered to is was completely and thoroughly explained ( all the way from the fianc agreement, even explain gin the wonderful value of some optional added features made available through the dealership. It is refreshing to visit an automobile dealership and not feel pressured and squeezed while making a big decision. I would recommend anyone to use Hubler Acura when making their next automobile purchase!

Raenita Mears

Jun 12, 2016

Went looking for a used car and to trade in my Acura. Made me a great deal on both my vehicle and my new , not used, RDX. This is my third Acura purchase and my first from Hublar ....thanks Aaron for your help!

Dale Onken

Jun 4, 2016

Michael kept me informed of the progress of the service and recommended the additional replacement of the battery when the test showed a bad cell. This was one of the issues that I had mentioned during the initial service request!

Ron L

Jun 3, 2016

I recently purchased an Acura RDX from Hubler and was so pleased with the sales experience. The price was competitive, Aaron Smith was a very knowledgeable and helped me understand the technology features and the facility was very comfortable. When I picked up my new vehicle they had it on the showroom floor......nice touch on their part. This is my first Acura product and I'm looking forward to the Hubler service experience.

Scott from Wisconsin

May 27, 2016

We're from Wisconsin. On our way to Florida, the alternator on our 2003 Honda Odyssey died. A Google search found Hubler Acura nearby, so we headed over. Bottom line is that within two hours, Alan and Michael diagnosed the problem, located an aftermarket part just down the street, installed it and got us back on the road. Great people, and they really helped save the day. Thanks, guys!!!

IndyMom

May 24, 2016

I bought an Acura MDX and so far I absolutely love it. The customer service during the buying process was outstanding. The buying process is still painfully long and slow. Hopefully the next time we buy a car technological advances will have streamlined that process a little bit.

Joe L.

May 14, 2016

treat crew, great service. Really appreciate their attention to detail.

Ryan Radecki

May 13, 2016

Guys did a good job. I'm hopeful the airbag parts come in soon. At my last visit I was told they were ordered, but not the case. This visit was told they were ordered.

Charles Woerner

May 12, 2016

Excellent service and work was completed in the amount of time I was quoted.The review was clear and concise.

Doug

May 12, 2016

a very satisfying experience as always this is the second time I have purchased a vehicle from Hubler and I have always had a pleasing experience with all aspects of the dealership

Brett Reynolds

Apr 29, 2016

Hubler Acura's service department is exceptional and we get great service from our advisor, Michael Guy.

Mhuntr12

Apr 13, 2016

Great customer service. Technician actually showed me what needed to be done and made every effort to ensure it is as completed in excellence

Martin Holdsworth

Apr 11, 2016

This is third car (MDX) we have leased from Hubler Acura. Scott Combs and Aaron Smith were very knowledgable about the vehicle and were able to answer all of our questions satisfactorily.

Bryce's car

Apr 7, 2016

Efficient and timely service. Great waiting area with Starbucks coffee and hot chocolate. I was in and out in less than an hour. I would recommend!

Matthew Wille

Mar 23, 2016

Very friendly and knowledgeable staff. Never been happier with my car buying experience. Very straight-forward with everything and never felt overly pressured. Thank you!

Michelle Spear

Mar 23, 2016

Johnathan did a nice job accommodating me and providing a vehicle to use while mine was being worked on. He acted professionally and took care of me well.

S & C dot

Mar 22, 2016

We received good communication from the primary person we worked with, which was Jonathon. Brian called us to let us know what was going on, and he even sent an email with what's needed. Lastly, Michael was helpful when we picked up the vehicle. Great teamwork from them. It was good to see that they had notes that allowed Brian and Michael to pick up where Jonathon left off.

Nicole Dawson

Mar 11, 2016

Only complaint is how long takes for financing. Otherwise Brian and team were great!

sdeewhite

Feb 17, 2016

We came in for service on our 14 MDX, the service department was exceptional, while we werethere we were looking around the showroom, we ended up upgrading to a 2016.

Nadine

Feb 16, 2016

Excellent customer service and attention to detail as usual.

Cricket St peters

Feb 13, 2016

Nice service department guys!! Thank you for always being top notch!!

3girlsmom

Jan 31, 2016

Very efficient and professional! The service department is awesome as is salesperson Scott Combs! WE go a little out of our way to visit this dealership for service but it is so worth it!

raxsom

Jan 28, 2016

Impressed with facility and customer service. Sales specialist Robert Spellman did an excellent job. ;I would recommend this dealership. Everyone went above and beyond. Great job!

03sm3341

Jan 18, 2016

Great and friendly service. Would recommend to anyone. I needed a oil change and a tire plugged. The job was completed with speed and I was quickly on my way.

Debbie R

Jan 5, 2016

Best car buying experience I've ever had. The only issue was that they said the service department would call me the next day to schedule an appointment to add the options I chose to add. I had to call them on Monday and schedule the appointment.

Jania Grimsley

Jan 2, 2016

I have been very please with the vehicle and the service Brian provided

New Buyer Since 1984

Dec 22, 2015

Probably my calmest and most enjoyable new car buying since I first started in 1984.

Eugene T. Ochs

Dec 19, 2015

We have been coming to Hubler Acura for over 20 years since they were located at the Pike Plaza location and now in Greenwood. We have been very satisfied with not only purchasing new and used vehicles from them, but also with the servicing of our vehicles. Since we live northwest of Indianapolis, it is a little drive to come to Greenwood, but we know they are familiar with our vehicles and know what service has been previously done and have done an outstanding job in keeping our cars in good condition. We will highly recommend Hubler Acura anytime we have the opportunity.

Sherri H

Dec 15, 2015

Very easy to deal with between Scott Combs & Tabitha in service-very pleased with how they handle the details & the customer service they provideHave been a customer since 2007

Margaret Emerson

Dec 14, 2015

good Job was done on my RDX, I was given input into what was needed for maintenance, Milage was 30987 and so much work was needed. Work was costly but necessary. thank you I felt assured that good work was done.

Cgo334

Dec 14, 2015

Even though we did not buy the most expensive car everyone at the dealership treated us very nicely and went above and beyond to make sure we were taken care of. This was an awesome experience and I will definitely return to Hubler Acura in the future! They were even super patient with our 4 year old that was restless during the process. I couldn't ask for nice people to do business with.

Amit

Nov 30, 2015

My sales guy was Robert and I worked with him over the phone before going to the dealership. He was very helpful, prompt and patient throughout the process. He helped familiarize us with the vehicle once we arrived at the dealership so we were set to go as soon as we drove off the lot! Highly recommend shopping for your vehicle here.

Ben

Nov 22, 2015

Good place, nice service center. Dealer work is usually more expensive, but you get what you pay for.

Danny Pearcy

Nov 18, 2015

Really great folks very professional yet personal.

Edward Villacorta

Nov 9, 2015

Purchasing a vehicle was such a delight. It felt like getting a vehicle from a friend / neighbor. No pressure in buying.

Tom Chamberlain

Nov 5, 2015

The dealer ship identified the issue, order the required parts, scheduled the service date and repaired the issue as promised.

Mark

Nov 4, 2015

Service was great and timely. Service had the car overnight and provided a loner.

Satisfied

Nov 3, 2015

Ryan and Rob were great. I spoke to both of these gentlemen on the phone letting them know my interest and what I was looking for. I confirmed the vehicle I was interested in was on the lot and still available. I arrived to find out that someone else was looking at the vehicle. Ryan was great in keeping me informed and took my number down, when finally after waiting a little over an hour it looked like the other buyer was going to purchase it. I received a call from him shortly after leaving asking if I wanted to come back and view the vehicle. I told him I have owned the vehicle before short of the transmission difference and from what I saw the vehicle would work fine for my needs. He assured me we would be able to come to an agreement and I came back. Test drove the vehicle (5-10m) and went in to purchase it. Ryan appeared honest and up front throughout the process and so I offered him the same courtesy letting him know my bottom-line and my desire to not go back and forth as I would gladly go back to the other dealership and finish my purchase there; similar vehicle. This was however not a ploy to get what I wanted but rather my desire to express this was not a purchase of a want but rather a need; I did not have to have this car. Ryan and Rob were great in helping me meet my need and making it a successful day for all. This was probably the 9th or 10th car I have purchased and I understand the F&I dance but had clearly stated my desire to not sit through it to be pitched to; I did not need anything past the vehicle. I did however have to wait to speak with the F&I rep which added an hour to hour and half even though I was a cash buyer with no interest in an extended warranty program. That being said I truly appreciate the assistance of Ryan and Rob in making this thing happen. The car has been running great and I have/had no buyer remorse following the purchase. I would recommend anyone looking to purchase a vehicle, new or used, to consider Ryan or Rob in assisting you in your purchase; they are standup guys.

Lisa

Oct 31, 2015

I always have excellent service at this Acura dealership. Courteous and knowledgeable service agents and repair team, and service is done in timely manner.

Rob Millman

Oct 22, 2015

I recently purchased my second Acura from Scott Combs at Hubler Acura. He is always very professional, listened to my needs and worked to assist me to obtain the best value. He first assisted me back in 2007 and now in 2015 in the purchase of a TLX. The service department is outstanding at Hubler Acura, when I traded my TL, there were over 300,000 miles on my car. It never would have made it without all the service professionals in the shop and the service managers who always express a caring and understanding attitude about explaining what is required now and what repairs can be deferred to the next service. If you are thinking about purchasing a quality vehicle from a dealership that will assist you to get the most of our your next ride, give them a call!

Mike Medlock

Oct 16, 2015

I appreciated the daily phone call updating me on the progress of the repair.

Chris

Oct 5, 2015

Prompt service-kept me up to date on progress of vehicle

Kathy Stiles

Oct 1, 2015

Very good overall rating from purchase to service.

Don Heidler

Sep 21, 2015

Very quick and friendly service. From the moment I called and made the appointment, to when I paid for the service, everyone was very friendly and professional.

Deanna Roberts

Sep 18, 2015

My buying experience at Hubler Acura was wonderful. They were very friendly, courteous and professional. They really worked to get me in the vehicle that I chose. The sales manager went above and beyond as well as my sales rep. I will be a customer for life!

Butch Vannatta

Sep 16, 2015

Very prompt and friendly. Nice area to wait. Good experience!

Natalie Randolph

Sep 8, 2015

Brian was great to work with and we love our new Jeep!!

Bettina E. Puckett

Sep 7, 2015

I received excellent service, as always. They even discovered a bird's nest behind my air conditioner. I had wondered about a rattling sound when I turned the AC on high, but I didn't think a thing about it until the folks at Hubler Acura discovered it. I chose Hubler Acura because that's where Tabitha Bowden is the service manager. She and her crew take excellent care of our cars -- and have for years.

Neal

Sep 7, 2015

Everyone has been exceptionally pleasant at this business.

Phil vang

Aug 23, 2015

Good. Enjoy the facility & the people who work in the service department are polite

Nancy Washington

Aug 22, 2015

Service dept. was very professional & took very good care of my needs. Reviewed with me all the work that was done & the condition of my vehicle. Prompt & courteous service. Would recommend dealership to others.

Julie Pesek

Aug 18, 2015

Wonderful experience! Scott Combs is an exceptional salesman. He is knowledgeable, respectful and shows he cares about the customers experience even if they don't choose to buy or lease at the time he meets them. Based on this experience I decided to buy from him instead of the other Acura dealership 10 minutes from my house.

Nic

Aug 17, 2015

Great service and overall experience! I would definitely recommend to family and friends.

Anonymous

Aug 12, 2015

John was very professional and knowledgeable. I drive from carmel because of the great service at hubler acura.

Tania

Aug 12, 2015

I will always purchase my cars from Hubler Acura. They have quality people and service.

connie

Aug 10, 2015

Repairs completed in estimated timeframeEveryone was very pleasant and helpful.Service is always exceptional

Larry K. Massey

Aug 6, 2015

As always Hubler Acura takes care of vehicles brought in for service like the vehicle is their own. Every aspect of care is provided and suggestions made for additional service given, if needed.

Lewis Miller

Jul 31, 2015

When I pulled up to the entrance, a service rep greeted me by name and had me checked in in less than a minute. Waiting area was pleasant and comfortable. Car was ready in the time that service rep had estimated. Check-out and payment was quick. Overall sets a high standard that other dealers have not been able to match.

tom chamberlain

Jul 31, 2015

I went in for an oil change and was able to get an inspection and repair at the same time. I really appreciate the service departments willingness to be flexible and accommodate my problems

Wade

Jul 30, 2015

Service advisor was expecting me and promptly processed my work order. Overall wait for the vehicle was less than one hour. Lounge was comfortable but will be even better after the remodeling takes place. Employees were very courteous and friendly.

Kelley Dust

Jul 16, 2015

Just purchased our second vehicle from hubler acura. We again had the pleasure of working with Scott Combs. Scott made us another great deal and as always, a wonderful buying experience. I would recommend this dealership, in particular, Scott, to anyone looking for a new acura.

john labban

Jul 7, 2015

Great car, great dealership! Austin was amazing! Tabitha is awesome!

Mike J

Jul 6, 2015

Excellent service and pricing. Since purchasing my new MDX here i have had great service - no hard sell on something i do not need.

mike killion

Jul 6, 2015

Austin was the best sales person that I have ever dealt with it was a pleasure doing business with he went far and beyond what I ever expected.

Nancy

Jul 3, 2015

We purchased a 2013 Chrysler 200. We have been looking at cars for over a month at many different dealerships all over the state. This was the best dealership, and best experience we had by far. Very great staff overall. From the moment we arrived and until the next day when we sealed the deal, we felt very comfortable with everyone. No one was overly pushy and definitely did not try and sell us something we didn't want. We were very impressed with this facility and would highly recommend it. We had dealt with many sales people, but George Wilson (the salesman at this location who sold us our car) was by far our favorite!!

John D Young

Jun 22, 2015

Our salesman, Scott Combs, could not have been more helpful or informative. Not only did he set up our cell phones for us in the new vehicle, he also went through everything with the navigation and the settings including setting the seat for Driver 1 (me) and Driver 2 (my wife). I would not hesitate to refer a friend to Scott and Hubler, I also would not hesitate to buy my next vehicle from him.

Owen

Jun 22, 2015

Excellent sales team helped make the buying process fun and enjoyable. Great inventory!

Larry

Jun 13, 2015

Great experience all the way around. I was allowed to take the vehicle to have inspected by my mechanic. Called and made an appointment to come in and sign paperwork. Came in early in the morning to sign, so that I could get in and out. Paper work was ready, A little time was taken in explaining the optional warranty, which being a Mercedes, I did take advantage of. Love my new car.

Butch Vannatta

Jun 12, 2015

Fast, friendly, good job, washed my car & cleaned inside. Explained clearly service done.

Jamie

Jun 1, 2015

Great service as usual. I live on the north side of Indianapolis and very much prefer using Hubler Acura on the south side. It is well worth paying the $30 for them to pickup and deliver a loaner vehicle and return my vehicle once the service and/or repairs have been completed.

ScottJanet1

May 28, 2015

The dealer was a great place to purchase a car. The staff was friendly, helpful, and not pushy.

William McCarty

May 25, 2015

Excellent service by all service rep.Always very informative and will take there time explaining everything.

Nancy Washington

May 21, 2015

I was very pleased with the representative Aaron Smith who sold the car to me. He was very knowledgeable about the car & took the time to orientate me to the car as well as pointing out important features of the car. He was knowledgeable about the Acura dealership & it was obvious that he enjoys helping customers to feel comfortable with their car purchase.

David

May 20, 2015

Redeemed special offer for 2006 and older Acura. Oil change, Wash & Vacuum, Inspection.Car runs great, doesn't use oil, and is fun to drive. The result of the inspection was the tech recommended over $3000 worth of work. On hold.Come on Honda, make a Acura Coupe that looks sporty (i.e. BRZ / FR-S) is fast & fun to drive.

David Pencak

May 19, 2015

Service done in fine time - Only way to have done better and quicker would have been to have to service the vehicle at my home.

Fred Stubbe

Mar 25, 2015

Great easy, and low stress experience, unlike other new car purchases in the past. Love our new MDX,

Brent Schulz

Mar 19, 2015

Aaron Smith was exceptional; along with the entire dealership

Ralphie2

Mar 18, 2015

Great place with great staff! I have been bringing my Honda CRV into Hubler Acura because of Tabitha Bowden. Tabitha was my service advisor at Indy Honda & followed her to Acura 7+ years ago. Tabitha is now the service manager at Hubler Acura. Hubler has a great service department & I had a great buying experience of my new 2015 RDX with Scott Combs. I love my Acura!

tigertaz007

Mar 17, 2015

Inquired about a used tlx and never got a response to my inquiry. Decided to purchase elsewhere. Need to actually attempt to contact customers. Poor service..

Herschel Kirk

Mar 14, 2015

We bought our car from this dealership and every time we go back for service, it is always a positive experience. If we stick with Acura when we buy a new car, this will continue to be our dealership of choice.

Kathy

Mar 10, 2015

Staff is friendly and service is excellent. I went in on a busy Saturday, I was there only 25-30 minutes.I really appreciate the coupons mailed to me and emailed.

Jim Lovejoy

Mar 9, 2015

Awesome as always! They have set the bar too high where it would be unfair me to go anywhere else.

Wesley

Mar 6, 2015

Service is prompt. Service advisers are professional and courteous. This is an outstanding dealership and service department.

Mark

Mar 5, 2015

IN/Out procedure is very easy and quick. That is so helpful when your heading to work after dropoff.

John

Mar 3, 2015

Great customer service in the Service Dept. Very professional and I didn't have to wait

Janice McFerran

Feb 26, 2015

I am assuming that the maintenance work I wanted done was complete . Waiting time was a bit long, but coffee helped and my husband took advantage of it and the snack. Waiting area is comfortable and gave me an area to make phone calls. Staff is helpful and explain things. Janice McFerran

Mike

Feb 23, 2015

I took my car to Hubler Acura because I have had preventive service done before. However, I have never used them for maintenance issues. Mike and Tabitha in the service department were amazing. I took my car in on a Friday and I was going to get a rental car set up and they offered a loaner car while mine was being repaired. I have never been offered a loaner...EVER, even when I took this car in for warranty work. The entire service department at Hubler Acura deserves much praise because they do go above and beyond. Thanks again.

Carl

Feb 22, 2015

Friendly staff, and they finished servicing my car much more quickly than I expected. I live 1/2 an hour away, but drive to Hubler for the quality of service.

Dedicated Acura Owners

Feb 20, 2015

The recent repair on my RDX was completed with the level of exceptional service that my husband and I have come to expect at Hubler Acura. We are dedicated Acura owners and we enjoy doing business with the service team at Hubler Acura.

Anonymus

Feb 19, 2015

Wanted to buy a certified car. The deal was okay and then suddenly changed the price making it higher. Bad service. They change their words at the time you buy it

Earl E. (Gene) Bentley

Feb 19, 2015

Jonathan P. was very courteous and eager to help and to insure our service requirements were met. Additionally, we met with one of the Technicians who was also very helpful and did a great job taking care of our MDX.

Melodye Grim

Feb 19, 2015

Very nice experience. My repair was done quickly and correctly.

Tim Whittaker

Feb 19, 2015

Excellent The service department does a phenomenal job, everyone I came in contact with was very helpful and kind. The service manager Tabitha does a great job running the shop. Everything done as expected and completed in the time frame it was promised.

Bob and Tracey

Feb 19, 2015

2010 TL.... we had searched high and low to find a black TL. We actually had to purchase it in New Albany, IN at another dealer. Not Acura. Upon owning the car for several months, we noticed several problems. The New Albany dealer was unable/unwilling to help in anyway. Frustrated and worried about the amount of $ it would cost us to make this car right, we called Hubler Acura. They asked us to bring the car in that day. After looking at our issues, they said that Tabitha Bowden would be calling us on Monday. After our dealings with the place we purchased our car, we were worried we would never hear from them again. However, we are thrilled with the service department at your dealership... From Ms. Bowden to the techs to the billing dept. everyone was amazing, professional, and knowledgable!! We walked away knowing our next car will be purchased from you!! Thank you!!

Sucker

Nov 28, 2014

Car didn't start before i test drove it. I should've known then to leave. Salesman refused to fill my tank after i had to drive 90 miles one way for a repair to the car the very next day. I repeatedly saw them fawning over anyone that looked at a new car, but they wanted me in and out because i was only in the market for a used Acura. Looking back on the experience, they did and said, simply to get me to sign the papers. Oh, and i had to wait 2hrs to actually sign the papers on the car. Don't trust what they give you for your trade-in either. They offered me less than half of what my car was worth (and i sold it on my own for exactly what i wanted for it). In fact, they had a car on their lot, just like the one i wanted to trade in, and they had it marked up 30% more than what i asked for. That's 80% more than they offered me. Crooks.

Tony V

Nov 19, 2014

Due to a mixup between my wife and myself, a deal that I had agreed to with Scott had to be voided through no fault of his or the dealership. My experience with him and his dealership was very positive and I concur with their very high dealer rating.

Heath Naue

Nov 17, 2014

Our experience was a great one. We bought a used car, but we were still treated like our purchase was important to them. I recommend them with out any doubts. It was the best car buying experience I've had.

Never Again

Sep 27, 2014

Expect to be looked down on and receive poor service unless you're paying full price for a brand new car. Unyielding on negotiations, insulting trade-in offer (less than 50% of KBB price), tried to cover up a battery issue when the car on the lot would not start. Less than 8 hrs after signing the papers the car would not start. I drove 1.5 hrs to this dealership and they did replace the battery but flat refused to do anything else to compensate me for wasting 4 hrs of my life because they didnt fix the battery issue BEFORE they sold me the car. Overall a horrible and stressful ordeal that i regret.

Joe

Aug 9, 2014

I bought the car but do not recommend this dealer. They do not negotiate in good faith. They told me they would split the cost of new tires and then ordered tires that cost less than my half so I was paying total cost for cheap tires I did not want. I got snookered and will never go to them again.

BigG

Jul 29, 2014

I came to Hubler looking for a specific car, they unfortunately didn't have what I was looking for. I was greeted by a salesman named Tyler. Usually when I go to car dealers, I am hounded by salesmen, but this guy sincerely wanted to help me find my car, he said he was a car guy too so he understood the car I'm looking for. He was an all around good guy to work with, and didn't try to talk me into something ridiculous or couldn't afford like your typical sales guy. I'd recommend seeing him next time you are at hubler Acura.

Michael

Jul 26, 2014

I sold cars for Rohrman Honda for 2 years and I know the car scene pretty well. I was driving an Accord which I ended being upside down in from rolling over some negative equity in another vehicle. I looked to trade it in at Hubler for an Acura Certified TSX. I worked with Ryan Wilson during the sales process and I was very up front with him on what I was after. He assured me that it was "very easy to do busy with Hubler and to make sure I get in the right vehicle." Being in sales before and having purchased a few cars, I knew the routine and games. This was the only experience where I ever felt that it actually came into fruition. I highly highly recommend this store and I cannot wait to see the TLX!

MVankatesh

Jul 26, 2014

We looked at the 2013 MDX over a year ago with Ryan Wilson and the sales manager Jason and we weren't able to get a good enough deal so we looked at Ed Martin. Hubler was the better price on the 2013 but we did make a decision and decided to wait until the 2014 models. We just drove away today in a 2014 MDX and went directly to Hubler this time (we live in Carmel). They have the best prices in the area and we even spoke to a dealer in Chicago who advertises a better price but weren't able to do what they advertised. I am sending all my friends to Hubler.

JW

Jul 22, 2014

Our recent purchase with Hubler Acura could not have been better. This was our second purchase from this dealership and certainly will not be our last. Kirk Abraham was exceptional from start to finish. From our initial inquiry on the vehicle to the final signature on the purchase, he followed up and kept in touch, even on his day off. He was very professional and knowledgeable, yet down to earth and straight forward. Cant say enough positive things about this experience or Kirk!

Amanda Conner

Jul 20, 2014

I was looking for a pre owned vehicle and contacted Hubler Acura asking about a specific vehicle. Scott Combs responded and told me about the car. When I got to the dealership everything was just as he had said and the car was just what I was looking for. Scott made the purchase very easy and enjoyable. I would recommend Hubler Acura to anyone and especially Scott Combs.

drjayender

Jul 20, 2014

The experience of buying a certified acura car with the dealership was exceptional. The salesperson understood my requirements well and catered to my needs. All the staff were friendly and very helpful. I will certainly go back to the dealership for servicing my vehicle and when ready to buy another vehicle in the future

JC

Jul 18, 2014

The experience of buying a certified Acura car (TL AWD) with the dealership was exceptional. The salesperson understood my requirements well and catered to my needs. All the staff were friendly and very helpful. I will certainly go back to the dealership for servicing my vehicle and when ready to buy another vehicle in the future

Trenten

Jul 17, 2014

I came into the dealership not knowing what to expect, based on some of these reviews. I am more than glad I decided to stop by! Shiloh went way beyond my expectations, and was able to get me into a great used Acura Cl! He was very friendly and knowledgeable! I would recommend this dealership to anyone!

DELLA

Jul 12, 2014

I HAVE HEARD GREAT REVIEWS ON THE ACURA CARS. I STOPPED BY TO SEE THEM FIRST HAND. I'M AFRAID I HAD A LITTLE BIT OF STICKER SHOCK. A VERY NICE ,FRIENDLY SALESMAN NAMED ROB PUT ME AT EASE. AND ANSWERED MY QUESTIONS. .HE ALSO GAVE ME SOME THINGS TO THINK ABOUT . ALTHOUGH I DID NOT BUY A VEHICLE AT THIS TIME ,I WILL CERTAINLY CALL ON ROB TO HELP ME WHEN I AM READY.. THE ACURA IS AWESOME !!

CarGirl

Jul 7, 2014

I really don't know what happened with all the people who wrote bad reviews. I have been using this dealership for years and have had nothing but GREAT experiences each time! The sale guys are awesome, the selection is solid, and they will do almost anything to make sure I walk out a happy customer. This is a quality high end dealership and if you want great prices, great cars and great personal service I would definitely check it out!

Pat

Jul 7, 2014

Went to Hubler Acura to look at a used car for my girlfriend. They took great care of us and answered any questions that we had about the vehicle. The process was painless and we were done very quickly. Our salesman Tyler Dewar was great and I would recommend him if you are looking for a new or used car at this dealership.

Anonymous

Jul 5, 2014

Had a great buying experience from Corinna Taylor. She made it painless and a smooth transaction.

cheena

Jul 3, 2014

Never go to this dealer.They don't know how to talk with customer.They are fake.Had a very bad experience. We waited for two hours for a car, took the test drive and then they said car is sold.even though the keys were in our hand...they lied to us..because they wanted to increase the price of the car.I can still see that car on their website with increased price.horrible dealer. Jason and scott were the employee there.

zxc6712qq21

Apr 24, 2014

Dear Tabitha Bowden,I wanted to take a moment and write just how pleased I always am with the service I receive from you and every one at Hubler Acura. This is my second Acura TL I've owned and is one of the best vehicles I've owned. I've owned many different cars over the years ranging from sports cars to now premium vehicles like BMW X5, Infiniti G35, and currently my Acura TL. As a result of owning so many vehicles over the years, I've also experienced many dealerships along with their service departments.The first TL I bought was from your dealership but the 07 I currently drive I bought from another dealership on the northside of Indy. Despite buying my 07' TL from somewhere else, I knew I was always going to bring it to Hubler Acura for all my needs. The reason is simple which is why I too the time to write this. Of all the different dealerships I've gone to for my vehicles, Hubler Acura is the best. Yes, the BMW and Infiniti dealerships treated well also but you and your staff always made me feel extra special as if I was the most important customer you were going to have that day. Your entire service dept. has always be very friendly on every visit, regardless if my car needed extended work and I was going to have to spend significant monies to repair or if I simply came by for a oil change and car wash. I always appreciate the recommendations your technicians make to ensure my vehicle remains in tip top shape. Although I do not always have your dealership do the work there, I do very much appreciate the recommendations. However, I know I can trust you on the big and small items that may need repairing or replacing at a fair price and for that, I am grateful. In any case, I wanted to take a minute to just say thank you to you personally and everyone their in the service dept. I know most of the time people do not take the time to write something on a review unless their unhappy about something but in this case, it is because I couldn't be more happy with my experience of the years with your dealership. Best Wishes,Jim Lovejoy

LeaveMeAlone

Mar 13, 2014

Do NOT contact this dealer to express interest in a car they have listed on Cars.com unless you like to be hounded by relentless sales calls. This dealer fails to understand the basic etiquette of responding in kind. Because I contacted them via email from an internet website, I desired a response in similar fashion. Had I wanted to speak to the sales associates personally I would have called. Furthermore, while I understand that I by contacting you I have given you "legal permission" to ignore my participation in federal and state do not call lists, don't you think that would be a clue not to call me, but to email. Simply respond in kind, it's that simple. Although I have let them know I was no longer interested in the car about which I originally inquired, their relentless phone calls hounding me to come look at the rest of their inventory has driven me away. I have zero desire to work with his dealer anytime, now or in the future. I understand they may have "other cars in which I might be interested," but so do many other dealers much closer to me in the 40 mile radius. I was only interested in the one car about which I inquired, not the dealership. Hubler Acura if you read these reviews or care at all what people think of your dealership and its practices, you might want to reconsider your telephone solicitation policies. Please stop calling me.

Disappointed

Sep 23, 2013

Emailed through CARS.com and was emailed and called back within a day!! Off with a bang!! I attempted to reply via email and phone....and did not received any reply (phone nor email), FOR 3 WEEKS!! By that time I took my business elsewhere...

John Maresca

Sep 7, 2013

The staff is extremely knowledgable, professional and courteous. In addition, the facilty is beautiful and inpecably clean. Everyone made us feel welcomed and important.

Shopper

Apr 1, 2013

Asked this dealer for an internet quote for a new MDX. He responded very quickly with a phone call, good advice, and a competitive quote. We ended up buying elsewhere, but would strongly consider buying here in the future.

jamesandnikil

Feb 19, 2013

Me and my fiance went there looking for a suv,we had a very little budget to buy one everybody else we went to turned us away saying we wouldnt be able to find a suv in our price range.Well we did thanks to Rob Wagnor he put us in a suv in our price range and were very happy.

Nola Rogers

Feb 6, 2013

Wasted our time and we noticed a lady doing the same thing they told us they tell you they can help you when you get there they waste your time and what they tell you on the phone or even while your there looking they sit you down get you a car to drive I fell in love with one that was in our price range but when it came down to it they turn the tables on you and its nothing like they said when they first sit you down Thanks for nothing that car would have been perfect for us but because we wouldn't buy it outright with cash money they didn't want to talk to us the lady next to us also left mad and was saying as she was walking out they door that they are deceptive pulling you in and then they disappoint you in a very bad way will never go back wish someone else had that car I would buy it from someone else but not them

kpkrishnakumar

Jan 12, 2013

I had very very bad experience with this dealer. Just today I stopped at this dealer to buy 2012 Acura TSX. I had a best deal in chicago area and called this guy to check out whether he would beat that price. He said oh we would beat any deal and asked for the price too. I told him the price and he asked me not to worry and he would beat that price. I confirmed couple of times. I went there and after almost one hour of test drive and talking, they said that they cannot even match that price since it is very low and came up with a price $2000 higher. I argued with them and the general sales manager was giving silly reasons. They wasted my time. I'm planning to go to Chicago to get my car. I WILL NEVER RECOMMEND ANYONE TO THIS DEALER....

Disapointed customer

Dec 11, 2012

We had an appointment to see a specific sales paerson regarding a specific vehicle. Hubler told us that we would see this sales person and the vehcile would be pulled up prior to our appointment. When we arrived, the sales man was gone for the day. The vehicles was not available, but was in the service shop. It took the slaes staff 30 minutes to fgure out the sales person was not there and the car was not there either. I wasted an hour of my time to not even see the vehicle I was scheduled to see? What a joke.

JDhuggins

Dec 2, 2012

The dealer seemed nice, and the employees seemed friendly. But the further the purchasing process went- it became less friendly and less comfortable to the point that my wife and i decided to purchase a vehicle elsehwere and the experience was excellent! The numbers hidden in the deal here were not at all what was represented during verbal negotiations... buyer beware.

Arasja

Oct 11, 2012

Horrible place to buy cars. My car is all rusty after 9 months of purchase. It has had mold growing in it, break problems and the problems continue. My car salesperson, Gael, so sweet during purchase is so unprofessional when calling her about a concern with the car. Most of the time she doesn't even know what she's talking about. Shame on the company for selling cars with so many problem. Stay away.

HublerAcuraSucks

Jul 13, 2012

Awful Awful Awful! 100% nothing but rude! We bought a car over the phone, put a deposit down on our credit card then was schedule to pick it up a few days later... to now find out that they sold it under our feet!

tilley614

Feb 3, 2012

Scott Combs and the rest of the staff at Hubler Acura were great to work with. I found my vehicle (2011 Acura MDX) through an online search and placed an inquiry after hours. (It was late in the evening when I came across it online.) Scott responded to my voicemail early the next morning. He was very easy to work with, and we got all of the details worked out over the phone. This was important, since Hubler Acura is located in the Indianapolis area, and I live in the Columbus area, a state away. That weekend we made arrangements for me to head that way and finish the sale. They had my vehicle on the showroom floor, looking great (even though it was a used car) - which showed a lot of class, in my opinion. Things went great when we were there - they gave me a fair to good price on my trade in and, perhaps more importantly, they didn't try any "funny business" when I got there (e.g., trying to up the price on the vehicle or something that other dealerships do). Bottom line, they stood by their word, they treated my wife and I with an incredible amount of respect, they were professional and classy, and they made my vehicle purchasing experience a good one. I would not hesitate to buy from them again and, in fact, despite them being a state away, I've asked Scott to be on the lookout for another car I want. That I am looking to do business with them again is perhaps the best endorsement of them I can give.

angelamanuel6

Jan 17, 2012

I own an '07 TL purchased 2 years ago and have been regularly going to Hubler Acura for all my service needs ever since the purchase (my TL was purchased from Ed Martin Acura). On one of my service visits, I asked the staff if they offered complimentary car wash for their customers and i was informed that they did. So, since then I have been bringing in my car (every 2-3 months) for a car wash. On my most recent visit I was greeted by Lindsay Rogers and was told that he'd take care of the car wash and asked us (I was with my fiancee and brother) to wait in the waiting area. On completion of the car wash and getting in to drive out, I noticed that the setting on the drivers seat had changed and the light for the seat settings on the driver's side door was not illuminated like it should be so i immediately drove the car back in and asked Lindsay about it. His response is what shocked and disappointed me the most. He got quite defensive and asked me if I was blaming their guys for what looked like a blown fuse in the driver's seat settings. I proceeded to inform him that it was working perfectly before we got there and after the car wash it wasn't. So I asked him if the workers who clean the car unhook the battery while cleaning or use any water to clean the inside of the car since that could cause the issue but he just got very irate and said he'd run a diagnostics test for $85. Obviously, I was not going to pay for something that was clearly working BEFORE we got there. He then proceeded to inform me quite rudely that the car wash was done as a 'favor' since we're their customers. Quite honestly, I don't understand the connection; if the car wash wasn't complimentary to begin with then why not mention it when we got there in the beginning? Why wait until later and throw it in my face like he'd done me some kind of favor? His final statement to us was 'either I throw you out of here or I can do the diagnostics for free'. Is that how a service manager talks to his customers? I'd probably understand his behavior if i was being abusive or yelling at him but i was talking calmly to him. Who does he think he is? To throw a customer out? Is that language you use? Unbelievable! We were done talking to him after he said that so I asked him who his manager was. Anthony Hurt came out to continue the discussion but all he would say is that 'Lindsay is a passionate guy' and that they have customers come in with known problems in their car and then try to blame it on them, Sure, i understand that but does that validate a service manager telling his customers that he'd 'throw them out'?? Anthony wasn't any better, all he did was smile and defend Lindsay's behavior. Not once did he apologize. My issue is no longer about the fuse being blown out in my driver's seat car but the way your staff responded to the situation. there are a number of ways you can handle a customer's complaints..this was not the way. We were disrespected, insulted and frankly, it ruined our day. Rest assured, I am NEVER going back to Hubler.

Bobkelso

Dec 27, 2011

Scott was prompt and friendly in all communications, and in presenting a reasonable price for my car purchase. He was easy to work with, and made my car purchase enjoyable.

chesmo

Dec 12, 2011

This makes the 3rd Acura I have purchased at Hubler with Scott Combs.I had a total loss on my TSX, and was wanting to look at an RDX. I left a message for Scott to call me, but was told he was out on vacation. Well, not 2 hours later, I get a call from Scott in Las Vegas. I told him what I was intersted in, and he said he would be back on Saturday. We went in on Saturday, and was greeted warmly as usual. He set us up for a test drive,we talked finding the vehicle I wanted, and we talked a deal. We agreed pretty quickly on the price, and he would notify me when they located a vehicle. I felt I got a fair deal,without haggling a price.I was called 3 days later that it was in. We went in on Saturday, the car was prepped and ready.Scott went over all the bells and whistles, and set the car up for my specifications.After going through a rough few weeks after the wreck, Scott made this part of the program quite enjoyable...as i said earlier, this is my 3rd Acura purchase with him....

gmbradley

Nov 25, 2011

Scott made my purchase very easy. He was honest and staightforward with the necessary information for me to make an informed decision. The whole process was extremely easy and we are very pleased with our purchases and the personalized service & attention at Hubler.

mistephens12

Nov 21, 2011

Scott was great to work with. He knew the answer to every question that I had and took the time to make sure that I knew every feature the car had and how it worked. He was very professional and made me feel very comfortable with the entire process.

jkembray

Nov 3, 2011

We were recommended to Scott Combs at Hubler by my husband's boss. My husband called Scott and told him what we were looking for. Since the car was to be MINE to drive, my husband sent me to see the car that Scott had found for us. We had been visitng and driving many new/pre-owned cars together and separately. I had previously visited two other dealerships on the west side of Indy where they both gave me a quick "brush-off" I feel because I was an unaccompanied woman. It was a 45 minute drive to get to Scott Combs and Hubler, but it was a drive worth my time. Scott was so polite and "non-condescending" to me as he showed me the car and it's features. He came along with me on the test drive (at my request) and encouraged me to drive as long as I wanted to get a feel for the car. I really appreciated his professional and courteous personality. When I returned with my husband to "make the deal', Scott treated us with the same degree of customer service. I would highly recommed Scott Combs and Hubler Acura to my friends in the market for a car. Our overall experience was great because of Scott's attentiveness. Thanks, Scott! I have the hottest car in the school parking lot!

jpassan

Oct 31, 2011

Excellent experience working with Scott and the Hubler team. This is my 3rd vehicle purchased from this dealership and each time the experience has been outstanding.They were helpful in letting me test drive different vehicles and when I decided on which on to buy, they located the exact one and the deal was completed very quickly.Scott went above and beyond in making sure that I was satisisfied. John Passanisi

wcmatthias

Oct 30, 2011

Scot was extremely friendly and informative. I never felt pressured and he was easy to negotiate with. I told him that I was looking for someone I could buy from for the next 30 years, and I truly believe that I found that.

pmagee

Oct 10, 2011

Total sales experience was done in a professional and friendly atmosphere. All questions were answered and the product demonstration was excellent. We were pleased with all aspects.

triboys

Sep 21, 2011

This was my first experience shopping online for a vehicle. I came across the vehicle of my choice and inquired for additonal info and received a phone call from the dealership the next day. Nicole was were very nice and very helpful. I was able to negotiate a price over the phone as I was 2.5 hrs away and did not want to drive that distance unless they could give me a price I was willing to pay. Once I arrived at the dealership Scott was very helpful and allowed me to test drive the vihicle and take as long as I needed. After deciding to purchase the vehicle I did have to wait for about an hour (this was the only negative experience) to meet with finance. In their defense this was a Saturday afternoon and the dealership seemed very busy at the time.Overall I am very happy with the service I received and would recommend Hubler Automotive to anyone currently in the market for a vehicle.

jpkjr

Sep 7, 2011

The price I negotiated was supposed to include all taxes for my state, and when I went to get the license plates for the vehicle, I was shocked to find out, that I had to pay some taxes due. I was negotiating with several dealers to get to the best price, and now because of the additional money I paid out of pocket, I don't know if I received the best deal. I am not at all satisfied with the purchase from this dealership.

tschurtz

Sep 1, 2011

Scott Combs was a great salesman!! I presented Scott with a few challenges during our transaction. Scott stayed patient with me, kept the communication line open with me, and sold me an awesome used BMW!! Scott did everything he had to do to get through me not having credit, I was in the process of having my license reinstated, and then my cosigner(my mother) had to have emergency surgery - which delayed the transaction for about 3 weeks. Alot of people would have given up on me and the deal but Scott didn't and I appreciated his commitment to selling me my car. Scott is a great salesman and Hubler Acura should be grateful to have him as a salesman.Thank You,Terry Schurtz - proud owner of a 2007 BMW 3 series!!!

busmb12

Aug 16, 2011

Scott Combs, of Hubler Acura was very professional, and actually gave me advice that would help me in the long wrong. I would send any of my family members to him as well as my friends.

ssuter

Aug 10, 2011

I am very happy with my car, salesman and the dealership. I would reccommend them all to anyone looking for a new car. I will continue to visit this dealership for service and sales.

rowings811

Aug 6, 2011

Scott was very friendly, knowledgeable, and easy to work with. He took the time to answer all of our questions and made sure that we ended up in the perfect Acura.

JeanneShirley

Aug 2, 2011

This is the fourth car I have leased from Hubler Acura and Scott Combs. Scott is the reason that I leased my first car with this dealership as I knew what I wanted and went to Hubler and Ed Martin to shop. There was no comparison when working with the two sales reps. Scott was thorough and answered every question I had. I tell anyone that is interested in an Acura, to call Hubler. I live on the northside so this dealership is a drive for me but I still do all my service at Hubler as well. Tabitha is great to work with and they get me in and out quickly.Jeanne

20mdx11

May 4, 2011

Brandon was the best sales rep I have ever worked with! Being in sales myself, it is important to have a rep support me who really has a grasp on on his business. He was very professional and worked an amazing deal for me on my new MDX. I Highly recommend Brandon and Hublar Acura to anyone currently in search of a new or used Acura in the Indianapolis area.

amhurt2254

May 4, 2011

I purchased a 2007 cadillac from this dealership. Everyone was so helpful in making my experience enjoyable. Scott was wonderful in showing me all the features of the car and payment plans. I love the car and have been back for service a few times since. The employees were all very friendly and knowledgable. They were able to answer all the questions I had concerning my purchase. I would high ly recommend this dealership to anyone looking for a new or used car! It was a great experience!

Cavannah

May 4, 2011

I came in to check out a TL and had been to another Northside dealership expecting the same runaround. I was blown away by the difference, I ended up buying the TL that I wanted and recieved a better price as well. The salesperson that I worked with Scott Combs, set everything for me and even my phone. I am a long time Acura buyer and this is the only dealership I will ever go too and ever recommend. Truely exceptional!!!!!!

Shelley1921

May 4, 2011

My experience at the dealership was excellent. Jason and Brandon were friendly and thorough in answering all my questions. Most dealerships keep you there for hours and hours. Hubler was able to get me in and out in a reasonable amount of time. I will certainly recommend them to my my friends.

indyone

Feb 18, 2011

Worst dealership ever!! They don't understand that the purchase is only the beginning of the relationship. The managements take is they only sell the Acura, not build them. They will not go the extra mile to determine what the root cause of an issue is. I have never dealt with the rudest group of individuals before. They get you in by a lower price than other Acura dealers, then BEWARE. Chose another Acura dealer, you'll be much happier in the end.

Gary Carter

Apr 6, 2009

I purchased a Black 2000 328i BMW that was suppose to be in Excellent to Great condition back in February, to date I have spent $2,175.00 and by the end of the week I will have spent a total of $4,215.00 on car repairs (Motor & Rear Suspension). Next month, I have to schedule the car to have the front suspension repaired ($1015.00 + 170.00). This is a car that was in Great condition. I was disappointed in the car quality. I had expected to receive a higher quality car coming from an Acura dealership, that was a bad assumption on my part. Should I assume the new vehicles meet this same Quality? My wife and I had talking about purchasing a new Acura, but due to my experience at Hubler Acura we are looking elsewhere. Suggestion:You might want to consider selling used cars that are comparable to the Acura, or perhaps they are.

billh

Jul 23, 2008

Have used this dealership for service on 3 Acuras over the past 5 or 6 years and they have always been very accommodating with loaners if needed, delivered the car when promised. Once they took a part off a new car on the lot so that I would not have to wait for one that was back-ordered. Prices are fair but as with any luxury dealer not cheap. But the good service, customer treatment, etc. makes the few dollars more of little consequence.