Hyundai of Kennesaw reviews

stormmcclinton

Nov 18, 2016

I enjoyed my experience very well, the sales people, Christian and Josh, were friendly and they were mad fun. On top of all that, I'm very happy with my car.

malloriwagy

Nov 18, 2016

The sales man and finance manager I worked with we're amazing gentleman! They answered any questions I had and we're very professional and cooperative! They were very friendly and I have nothing bad to say about them at all!! They definitely made my experience buying a car worth it!

1220othree

Nov 15, 2016

I've always been edgy when it comes to car dealerships. Pushy sales staff, underhanded dealings etc etc. Your dealership is anything but that. Outstanding salesman and service. Knowledgeable and patient. They make buying a new car every bit the joy it should be. Joshua Richey did a fantastic job and I hope he's there in a few years when I trade mine in. Forgive me for forgetting the gentleman in finance that did the paperwork with us but again, outstanding man that made us feel welcome and important.

chaka.simmons

Nov 13, 2016

Very job well done scale is 1000 of the about of satisfaction I received. Went through every process in detail with information. Was helpful in service after wards if needed .

kiss4ever2012

Nov 11, 2016

I was able to purchase my first new car ever and found this experience to be very smooth and the salesman was very helpful and yet not to pushy. I found the whole process to be non stressful and would reckomend this dealership to all my friends

rthornsby72

Nov 11, 2016

I had an enjoyable experience at Hyundai of Kennesaw. I wasn't excited that the financing piece took so long. That's really my only complaint.

shaylahubert

Nov 11, 2016

I was truly blessed to receive the car of my dreams! Hyundai of Kennesaw has an amazing staff, and I'm so grateful to be a satisfied customer!

ealcas

Nov 10, 2016

The staff, service was terrific, everyone comes and ask if they can help large selection. The service dept. is visible though glass walls so you can see your car. Even afterwards Austin called to make sure everything was fine. The car had more features then I thought

jamylah_95

Nov 10, 2016

Great customer service. Everyone was polite and friendly. 10/10-would definitely recommend. I have nothing left to say but I can't submit the review if I don't have at least 25 words written. Again, great job to everyone.

jherbert0

Nov 10, 2016

Sam Janjooa sold me my G80. He has just the right temperament for this industry. He exceeded my expectations during our tranactions! You will be served well to do all you can to keep his on your staff. He would be an excellent trainer for your sales staff. I plan to make some referrals to Sam........

Exceptional Service

Nov 8, 2016

My sales meeting was with Mr. Shakur . He was very inviting and professional from our initial introduction . He greeted me with a smile as he commented on o"Bessie "that I drove up in and immediately made me feel comfortable and welcome. He has a wonderful sense of humor yet very professional. He provided exceptional professional and compassionate service from the time that I entered the parking lot outside of the sales department to the completion of the sale process. He has an exceptional command of sales and is able to communicate all aspects of the vehicle purchasing process with clarity and transparency. He went the extra mile during our appointment on a Sunday afternoon to make sure that we were able to purchase the Sonata that I had found on the internet with assistance from Ms. Jackson. Our entire family were highly impressed with professionalism and dedication demonstrated by Mr. Shakur . We will definitely will be referring friends and family to contact him at Hyunadi of Kennesaw about the purchase of their next vehicle. The entire team was exceptional including Mr. Naeem in the Finance Department. A sincere thank you.

mtb12345

Nov 6, 2016

I had an excellent experience leasing my 2017 Elantra from Cherokee Hyundai of Kennesaw. Ben Booker was my sales representative and Will Armstrong went with me on the test drive. Both Ben and Will were very professional and answered all of my questions. I would definitely recommend them to my friends.

asearch

Nov 4, 2016

Ben Booker made this car buying experience so painless and stress free, He was knowledgeable respectful and so very welcoming. He is the gold star example of professionalism !!!

dailey.gibb

Nov 4, 2016

I worked with Josh for a while and he was a great representative for your company as well as set a great example. I will look for any future cars at Hyundai. Josh''s smile, kindess and patience was so much appreciated. His follow up calls are great. This is not just a job but he cares about his customer and their needs and desires.

wedsharmon

Nov 4, 2016

From start to finish, we had a positive experience purchasing our vehicle. With a couple of minor issues, such as scratches on the SUV (which were promptly taken care of when brought in for checking) and missing our cargo net, we would be more than happy to return here for our next vehicle purchase.

karenanddan109

Nov 3, 2016

As said previously, Ben was wonderful to work with. He was very helpful, knowledgeable, and professional. It was a pleasure to work with him. We love our car and are having fun learning all about it.

paulamdenton

Nov 3, 2016

I had a very Positive Experience. Our sales associate Anthony was very professional & friendly. If I am in market for a new car, I would definitely consider purchasing another car for this dealership.

fifi0109

Nov 2, 2016

Hyundai of Kennesaw is an excellent place to purchase a new car. The employees are courteous, friendly, and professional. When you enter the building, the atmosphere is very welcoming.

joshbell2012

Nov 2, 2016

I couldn't have asked for a better buying experience! Everyone was knowledgeable and willing to go above and beyond! I love my Tucson and would recommend everyone to purchase from them!

ljwoodpile

Nov 1, 2016

We had some issues with our previous car that left us dissatisfied. Sam Janjooa made it his mission to correct the situation. Great experience, they treat loyal customers with red carpet treatment.

hpsluder

Oct 31, 2016

Ask for Kamran Kafi. He's the best. No pressure sale for sure. As a woman I always feel taken advantage of, but Kamran fought for exactly what I needed.

jeremiah.towe

Oct 31, 2016

Kamran listened to what I wanted and needed and worked to make it happen. I came in needed to get a certain car for a certain monthly payment and left with exactly that.

BLANG140

Oct 28, 2016

Great Customer Service, great knowledge of products and a great guy to do business with (Benjamin Booker ).Services department has professional staff members. I will definitely be back to upgrade my G80 when the new 2020 model is available.

jamarrtate

Oct 28, 2016

Chris and staff were great! They were very friendly, professional, and patient. They worked extremely hard to get my wife and I the best deal possible! I would definitely recommend this dealership to friends and family.

tih2344

Oct 28, 2016

I was greeted right away by a friendly salesman who inquired about the type of vehicle I was looking for. I was not sure at this time and our salesman showed me several styles. It took a while to look at and decide on the model and style I wanted. I am very happy with my experience and selection.

jganyard

Oct 24, 2016

Glad we went to Hyundai of Kennesaw before driving all over to other dealerships. Nice to be able to make a deal with someone close by that I can also get service at in the future.

kjhildebrandt

Oct 24, 2016

Was very pleased with my sales person, Mr. John Johnston. He was very knowledgeable about the product and therefore able to answer my questions. He was very patient and attentive with all the questions I had. John also allowed me to make my own decision without shoving the vehicle down my throat. I would have left if he had been the overly aggressive sales person type. He wanted to sell me the vehicle but only if it was right for me and gave me the selling tips I needed to hear. Everyone at this dealership was very courteous. The finance person I dealt with, Mr. Naeem, couldn't have been nicer and was extremely helpful. Would definitely recommend this dealership my to friends and family. I love my Tucson!!

Lou K

Oct 23, 2016

I decided to make an appointment online since I was busy and wanted to get a fast oil change and tire rotation. When I booked online, I selected "full synthetic" oil for the oil change and a tire rotation.Arrived at 9 am. Guy outside greeted me and said, "Nice car, are you just learning how to drive stick?" I have been driving stick for years and I understand that I am not a nascar level driver, but I am not grinding my gears either. Thanks for the insult.Inside, staff was nice but understaffed. Wait should be about 1 hour to 1 hour 30 minutes. Car sat for an hour before moving and it took them 30 minutes to do the work. Maybe they shouldn't schedule so many appointments so the wait isn't as long and things don't get backed up?? This became more apparent when I waited 30 minutes to check out after seeing my car leave the shop.Ah the check out. The bill came and it was the wrong price. I asked the guy why the bill wasn't more...did you not charge me for the full synthetic? Oh it turns out they just read the plug/cap and they "go by what that says for the oil change." I made my appointment for FULL SYNTHETIC....maybe he should have double checked with me when I checked in since it said it on my reservation!!!! My car has a turbo engine and requires synthetic. No one ever apologized. Oh and a side note, the plug/cap he is referring to did not come with the car. A year ago the original one went missing after an offsite oil change and when I bought in into the dealer for the next oil change they said they wouldn't touch if the plug/cap was not one of theirs. Long story, but I had to order a new one....this is probably why it gave the wrong info.Not using this place ever again! If there is a recall I am going to drive to another dealership to have it fixed. I was planning on getting another Hyundai for my next purchase, that is now up in the air. If I do get one, it won't be from this place.

logan9668

Oct 23, 2016

Sam made my experience great. He was very helpful and straight forward and friendly. He did not waste my time. I would definitely shop at Hyundai of Kennesaw again. Very happy with my purchase.

juanad101

Oct 22, 2016

Will goes above and beyond, like always! He needs a raise! I'm always leaving Hyundai happy because of him. Great customer service, making everything easy and understandable, all while focusing on your needs. (55357)(56842)

larryesellers

Oct 21, 2016

My experience at Cherokee Hyundai of Kennesaw was truly inspiring. Austin Downey was a true professional. I felt like I was valued as a customer.

csshincpa

Oct 20, 2016

Patrick showed me a variety of cars on the lot at first and it was much time saving and kind.. Other dealer staffs ask what kind of a car I had in mind and search it on the computer themselves for some time and quote the price at first and then take me to the lot to show the actual vehicles look like. He was very kind and courteous to show me from the beginning in the golf cart. That was very unique and new..

HappyBuyer

Oct 19, 2016

I went window shopping over a year ago and Sam was most helpful so when I was ready to buy a few weeks ago it was great to be recognized by Sam and aided in finding the right car for me. Appreciated everything about him and really happy with my car.

jgiraldo101

Oct 19, 2016

I traded both my wife's car first and then mine a couple of weeks after that. We got a Tuscon Limited and a Genesis with the Tech Package and both cars met our expectation. The guys from the dealer were also very easy to work with and based on previous experiences it was a a quick process reaching to an agreeable price/package, etc. Both Austin and Ben treated us with respect and offered options in order to earn our business. We are very pleased with the overall experience and highly recommend these guys.

Amy F

Oct 18, 2016

I have purchased four total cars from this dealer. My most recent was a brand new 2016 Hyundai Tucson Limited SE in May of 2016. Since then I have had numerous mechanical problems resulting in unsafe driving conditions for me and my family. I have taken my vehicle to Hyundai's service department five times now with the same concurring problem and have been given the same response and conclusion every time. My encounter with the service department has been very displeasing. They are very disrespectful and since have been neglectful towards my safety concerns. I would not recommend doing business with this dealership.

jjnb123

Oct 18, 2016

The staff was excellent and professional in the way they handled my transaction, they gave me the car I wanted and car has my right expectations. The car was clean the sales person and the finance person as well as other people who assisted were nice and thorough in answering all my questions. It was a great recognition of the finance officer to have everything done before I took delivery. I recently had to take my new car back for servicing, and the service department and staff made me feel like they took genuine interest in me and my new transportation. I was a little bit distraught in having to bring my previous car to trade in, but I'm happy I brought it to the Kennesaw Hyundai dealership, they made the transition painless. The new Hyundai I choose, was comparable in convenience items, so there was very little drop off in quality. I look forward to a long relationship, Hyundai. They've earn my trust. As far as the car company itself I believe that Hyundai has come a long way in Quality. I love the fact that they are concern with a person's car buy experiences. I have a degree in Industrial Engineering, and I see the Car I purchase has being ergonomically friendly, as functionality and comfort meets. Coming to Hyundai, after being with Acura, Mazda and Land Rover has been I nice change, and so far has been the best value.

joediehl67

Oct 18, 2016

Hyundai was an amazing expierence and I am beyond satisfied. Thank You for everything that you have done for me in life and whatnot and life is good.

Kennerly B

Oct 17, 2016

I just purchased my second Hyundai on Saturday from Kennesaw. Both experiences were really great. Buying a car is never a completely enjoyable process; however, this dealership made both purchases easy to handle for the most part. I felt like they had my best interest in mind both times (that never happens at dealerships), and they never pressured me to buy what I couldn't afford or purchase unnecessary upgrades. I also really love their service department. They have always been incredibly nice and timely. Next time your looking at a Hyundai I would go to Kennesaw and ask for Raj!Thank you all!

Sgr_Bin

Oct 15, 2016

I did most of my buying process online with Aliecia Deangelis, although we never met her. She made our buying experience pleasant. Saj Janjooa was the sales representative who handled the sale at the dealership. We found him to be thorough and pleasant. We are very pleased with our purchase.Steve & Debbie Green

andrew.scott

Oct 14, 2016

I had multiple issues with this dealership during and immediately after purchasing a vehicle. My wife and I came into the dealership twice up to the purchase of our vehicle and a third time to pick up the vehicle. The first time we came in we were helped by John Johnston, who did an excellent job of showing us the cars on the lot that met our needs and interests. The second time, when we came in intending to make a purchase that day, the dealership was clearly understaffed and after at least a half hour of standing around and waiting to be seen by one of the dealership's sales staff, we were finally passed over to another salesperson, Chris. Please note that one service this dealership offers and seems to pride itself on is 'Lifetime Oil Changes', or as the sales staff refers to them, 'FREE Lifetime Oil Changes'. This is an important distinction, because the service was pitched at several points during the sales process - at one point I even asked John "are they actually free" to which he replied with something to the effect of "So long as you own the car and have that sticker (referring to a 3-foot wide sticker advertising their dealership) on the back window". We purchased our car on Saturday, September 24th. The car had to be transferred from another dealership in the metro area (less than 50 mi. away) and we were given many promises that "it will be here Sunday, Monday at the latest". Sunday comes and goes and no delivery - with the dealership staff telling us after the fact 'oh, no that other dealership is closed on Sunday'. Monday I have to contact the dealership, after they failed to give their promised update on the location of the car. At this point they don't even know where the car that we have purchased physically is, they claim that they are unable to contact anyone other than a 'secretary' at the transport company and have no delivery estimate. It was late Tuesday (the 27th) before the dealership was finally able to locate and deliver the car. I grant that this is only one day outside of their 'promised' delivery window, but if you can not deliver in two days or less, do not promise two days or less and then subject your customers to an extra day worth of confusion or indifference. On delivering the car, the dealership then turned us over to a third salesperson, Kamron. The only pleasant part of our interaction with him was that it ended. I understand that he felt that he had a certain obligation to show us the features of our newly purchased car, but he completely disregarded that I stated that we have owned a very similar Hyundai for almost three years and were familiar with all the features and proceeded to be as patronizing as possible, in one instance treating my wife (who worked her way through college driving buses and training bus drivers and still holds a Class B Commercial Driver's License) as if she had never even heard of cruise control before - a feature that has been standard on many cars for almost two decades. I sincerely hope that I never have to interact with Kamron again. Upon finally receiving the car and doing a final review of the invoice, there was an interesting surprise in the bill. It turns out that the 'Free' Lifetime Oil Changes were not free, they were a ~$200 charge that would never have been agreed to as part of the purchase. But congratulations to the dealership for 'sneaking it in'. This dealership works very hard to beg its customers to give it good ratings (on the day of the purchase we were approached by every individual that helped us during the process to go through them first if we felt as though they did not honestly deserve a '10'), but has extremely poor attention to detail, questionable business practices, employs at least one heinously rude salesperson, and generally has not demonstrated that they value customer loyalty or confidence. This may or may not be a 'bad' review, but I feel that it's an honest one.

dreardon04

Oct 14, 2016

I had a great experience at Hyundai of Kennesaw. I was especially pleased by the knowledge and friendliness of my salesman, Kamran Kafi. Even though he was new with the dealership at that time, you could tell from the start that you would enjoy dealing with him on a car purchase Based on our needs, he guided us to the car and amenities that we were looking for. I decided not to go to any other Hyundai dealers after meeting with Kamran.

jackmiller1020

Oct 14, 2016

Anthony was very attentive to what we told him and was able to provide the exact vehicle we desired. I would most highly recommend him others and do business with him again!

realpro.fyf

Oct 14, 2016

This was the very best buying experience that I have had in purchasing a new automobile ever... beginning with the excellent telemarketing work by Aliecia Deangelis. She worked with me for over a month and with her persistence got me to the dealership where all the guys took over and helped me complete the purchase.

Sodamann50

Oct 14, 2016

Dealership owner and sales people are the best . Knowledgeable,courteous and extremely helpful.. I'm very impressed with your product and this dealership. So much so that I bought 2 cars from them in 6 weeks. Keep up the good work. Having my windows tinted at the dealership.

capraez

Oct 12, 2016

Kamran Kafi was an excellent salesman and provided outstanding customer service. I believe Hyundai of Kennesaw should consider themselves very fortunate to have an exemplary professional such as Kamran. Thanks so much Kamran for all your help and service. Nancy Armellini

HRH 5

Oct 11, 2016

After 4 months spent researching my Veloster I knew the one I wanted. Went to dealership once as the one I wanted was on the lot after researching online. Spent few hours there got the price I wanted and it's been great.

monica4110

Oct 11, 2016

Found what I needed and worked with me. Dealership was beautiful and cars were shown great. Bennie was a great salesperson and very very knowledgeable about the vehicles.

tom415

Oct 11, 2016

All concerned here were very professional and courteous. Enjoyed working with salesman. Made his job easy as I knew what I wanted and came in with high credit rating and pre approved letter from credit union.

dgray58_94

Oct 10, 2016

They did NOT help me. My goal was to lower my payment, when it actually went up a little. I am a diabetic on dialysis and was looking for help...after 5 hours I was able to go home with a blood sugar of 54. I am NOT satisfied I got the best deal or that they really tried to lower payment but their goal was to sell a car.

krtturner

Oct 10, 2016

I had an awesome purchase experience on every level imaginable ... all of my questions and concerns were fully addresses in a timely and polite manner.

ginaalexis1

Oct 9, 2016

I recently purchased a 2017 Sante fe . Chris was my sales person. My husband purchased a car from him prior and we think he does a great job. The entire experience was great and everyone was friendly. Will recommend this dealership to others.

margfeldman

Oct 8, 2016

This dealership has been wonderful to work with. The service area is outstanding. Would highly recommend this dealership to anyone. Before I bought my new vehicle I had an 8 year old car. I was treated like it was a new top of the line vehicle.

cathycarrell

Oct 6, 2016

Overall very satisfied with purchase, but did not like the negotiation process. When asking for a bottom line price, I expect a bottom line price. We have purchased BMW and Acura in the past. The negotiations were on a much more level playing field and starting with the dealer invoice. People buying luxury autos have different expectations.

sirkingsley13

Oct 6, 2016

I would buy a car anytime again at HYUNDAI OF KENNESAW. The process went easy and simple and I walk out with a smiling face.

cleatonya

Oct 5, 2016

My experience here was amazing and I would recommend them to anyone seeking a vehicle. They were extremely helpful and understanding and worked with me as much as they could. God bless Hyundai lol

denise.dewitt

Oct 4, 2016

Thank you Austin! I will come back soon for my vehicle service and look forward to seeing everyone and also Jan at the receiption area. Thank you all again

mirtha.saillant

Oct 4, 2016

It was a pleasure for us buying this car with such professional team, thanks Mr. Robinson for the assistance and recomnendations, excellent service and of course best cars in the market.

jn00755

Sep 30, 2016

This place was great and Anthony did a great job! I walked in with my old truck upset and discouraged because my transmission finally went out at 205,000 miles. I was supposed to meet Crystal? but instead Anthony was there to talk to me. I informed Anthony about the issue and he handled me right away. Likewise he said he owned a truck as well and remembered when he had to part ways with his so automatically I felt as a guest at my friends home. He then heard me out on what I wanted. Was back and forth on used or new. And the fact that I needed to get to work that day with no transportation because my truck would not be able to drive on the interstate. Not sure what I really wanted or if I could get a new car based on my credit as I wasn't sure what my credit score was exactly. We looked at used cars, but I think he could tell that I really wanted a new one. So he pursued that right off the bat as well as letting me look over the used options still. I was so excited to hear when he came back from running my credit that a new car was an option. The one he took me to was as if he knew exactly what I wanted a new car with great gas mileage. Not too long after that I was driving to work!! I walked into that place feeling terrible and the day before was one of the worst days of my life not knowing what I was going to do. And I drove away from there as happy as a kid on Christmas day after Santa had come. Thank you Hyundai of Kennesaw and thank you Anthony! - Lanier

paiellio13

Sep 30, 2016

Had a great buying experience! Really appreciated the patience and professionalism of the staff. I highly recommend anyone who's looking to buy a Hyundai to go see Kamran at the Kennesaw location.

reed257

Sep 29, 2016

Great team. Will not hesitate to work with them in the future. The conversations about the lease were easy and productive. Thank you Josh Riley and team.

miranda.mason

Sep 28, 2016

Hicham helped me get exactly the car I was looking for. He was attentive and able to locate the car I wanted when we realized they did not have it on the lot. I will be returning to this ahhundai dealership.

pmpgenie

Sep 28, 2016

I enjoyed the 2013 Veloster but needed something a little bigger, so I got a Tuscon. I especially like the power seat. I haven't had a red vehicle before, but I like it. It's taller than I am used to, so I am glad you could get running boards for me.

reithafuller

Sep 28, 2016

Mr. Booker, thank you for being patient with me. I know I can be difficult at times but you just kept on being a true professional. Thank you(55357)(56397)(55356)(57343)

cg_525

Sep 27, 2016

My story with this dealership is long so I'll summaries it as best I can.Bought a 2016 genises coupe and was lied about upgrades that could be added. (Those people no longer work there)Waited 7 months to get a third party system put in doesn't work at all.Worked with them on a deal to buy a more expensive one that has what I want in it an more than what I want and they sold the car right in front of me to someone else.Had the general manager Scott Morris threaten to through us out because we were upset.I finally was able to work out a deal with Josh Hatch and his sales associate Chris Moore. The only ones willing to help me.Unfortunately they go through people so fast its hard to say what type of experience you will have. Ask for Josh or Chris if you are there if they aren't there don't wast your time.

EverythingHyundai

Sep 27, 2016

Purchased a 2017 Hyundai Sonata. The sales associate Hicham and his manager Scott handled the process very professionally. The whole purchase and transaction process went though very smoothly. Very happy about the services received. Will definitely recommend family and friends to this dealership!

darrin.theriault

Sep 24, 2016

Outstanding team effort and a positive experience purchasing my vehicle from Hyundai of Kennesaw. My salesperson, Iris, is new to car sales. Her performance was impressive. Iris and her teammate John had a good balance between letting Iris navigate through the process, with coaching points from John along the way. I knew from the moment Iris greeted me with a genuine welcome, that I was in good hands and that this would be a hassle, pressure free purchasing experience... and it was! Kudos to Iris, John, and the entire Hyundai of Kennesaw team.

ginibell

Sep 23, 2016

I had a great experience at Hyundai of Kennesaw. The sales people were kind and not too pushy. They were informative and helpful. They really worked with me to get what I needed. I am loving my new Tuscon.

Jwp

Sep 23, 2016

Ben acted as a professional in guiding me through the decision making process. Ben really has the customers interest on the fore front. That is why I highly recommend Ben at Hyundai of Kennesaw.

barbara_tolefree

Sep 22, 2016

It was a very good experience and the sles person Sam listened to what I wanted. He was very patient and always kepted a smile on his face.

eoa

Sep 22, 2016

Great service. This is the second car we bought here. We bought used car a month before and came again for the Santa Fe Sport. We called the sales man prior to our arrival to make sure he is there. He waited for us.

Happy Girl

Sep 22, 2016

My salesman was very friendly. Not pushy. Listened to what I was looking for. I am an old school driver and was very Leary of the back up camera. He had all the confidence in me and took his time explaining how to use it. I'm still a little nervous with it but I know in time I may back up into a parking spot. I love all the bells and whistles in the car. My salesman was the best. Everyone there was extremely friendly.

wldg

Sep 22, 2016

Excellent experience. 3rd car we have bought from this dealership in 18 months. Always delivered exactly what was agreed upon for price that was agreed upon. No surprises, no hassle buying procedure. Would and have recommended dealership to other individuals. As Genesis is going to be a separate brand with separate showroom and service / customer lounge, it negates my only suggestion to improve the overall buying experience. If the goal is to match up to Lexus, above is imperative.

alanalcantar95

Sep 21, 2016

Amazing place, everything about my purchase and visit was perfect. Great customer service, all around amazing, I would highly recommend this place for you're first vehicle purchase, great deals and services, especially the free oil changes for life.

adrianoabma

Sep 20, 2016

The dealership was great, the sales person was very knowledgeable and not trying to push me to a decision, they were able to work with my requirements and I also got a good discount off MSRP.

christine.kirk

Sep 20, 2016

The factory failed to build the AC correctly causing the AC to go out within 24 hours of purchase. The dealership handled the factory's mistake flawlessly

deangun

Sep 20, 2016

Salesman Cris Moore is great and I was pleased with the sales manager and finance rep. I already sent a friend who has purchased my tradein. The serious scratches have been addressed and if they carry through and put the proper rear Wing on my GENESIS Coupe I will be pleased with my purshase.

EMcQuat

Sep 20, 2016

Hyundai of Kennesaw is the 4th Hyundai dealership we have dealt with like all the others it is very professional and made buying a vehicle painless. Thanks !!!

Holland,Laura

Sep 19, 2016

Benjamin Booker made this car purchase very enjoyable. He is professional and very knowledgeable. He is definitely a man you can trust. If your looking for a vehicle you need go to Hyundai of Kennesaw and ask for Mr Booker. You won't be disappointed.

realdeal

Sep 18, 2016

never bought a car from the showroom floor, thought it would be nerve racking and stressful , but there was no pressure, Mr. Kidari made my visit very comfortable, and was very patient when instructing me on all the devices in my new car, and added that I can call come by for any help. They really worked with me, to make the deal I wanted possible.

violetnjokisorenson

Sep 18, 2016

Sam was very professional and ensured that all was covered prior to my departure and also ensured that I knew all prior to my departure, even to the very next day.He advised me that he and the dealership are always going to be there should any questions arise. Thank you Sam, I will always remember you and lamb curry with chapati is on the way.

rjj1466

Sep 17, 2016

Honestly - just like the title says, we followed Ben Booker. We met Ben at another Hyundai dealership just 5 months ago when we were purchasing a vehicle for our college-aged son. Well, that car was unfortunately totaled (my son is fine, thank the Lord) so we called that dealership. When we were told that Ben was no longer there, we searched Facebook for Benjamin Booker and discovered he was now at Kennesaw Hyundai. We made the hour trip to Barrett Parkway to have Ben assist us in picking out another car. We aren't stalkers but he was just that good. He never felt like the stereotypical "car salesman". He's like family now.

ckupec

Sep 16, 2016

Don never pressured me and allowed me to push every button and test drive as many cars as I wanted. This was a much different experience than my last car purchase which I very thankful for.

Carless

Sep 14, 2016

Don't seem to value your time. Family has had a relatively new vehicle in for service for over 2 weeks now. Constant calling to get updates, constantly stopping in, provided dates of completion which come and go. Not only has service been deplorable but has stained our trust on the brand in general.

Carless

Sep 14, 2016

Don't seem to value your time. Family has had a relatively new vehicle in for service for over 2 weeks now. Constant calling to get updates, constantly stopping in, provided dates of completion which come and go. Not only has service been deplorable but has stained our trust on the brand in general.

laurieshiverbrown

Sep 12, 2016

We test drove a fully loaded Santa Fe Limited Ultimate and purchased it all in one day. Sam showed us all of the vehicles that met our requirements and explained to us how to operate all of the wonderful tech and safety features. We love our new Hyundai Santa Fe!

Customer

Sep 11, 2016

My experience was exceptionally good. All the people I met there were nice and professional, it was a pleasant experience for me and my dad to be there. We bough the right car and Ben Booker was really helpful on this.

kebearden

Sep 10, 2016

I greatly appreciated Joshua's friendly and professional manner. He helped me through the first time buyer process. He was very knowledgeable of the inventory. We liked him so much my fiance bought a truck as well!

carla.washington03

Sep 9, 2016

Great experience all around....I don't usually enjoy buying cars but this experience was the best one yet! The team at the dealership were professional and friendly. They worked hard to make the deal work.

dagarland1956

Sep 9, 2016

I used Comsumer Report to make my decision and TrueCar to negotiate my price. When I showed my options and test drove two cars they took the discount TrueCar had given me and the sale was completed. I had my own financing but Hyundai Motors was better. The financing was done, the salesman showed me all about the car, and filled it full of gas and I was gone. All in a Saturday afternoon.

edholloway11

Sep 9, 2016

This was our last place of hope. We had gone to five other dealerships. The finance man had a problem with paper work. Some things weren't right on the paperwork. He had to change the whole thing.

huskerrex

Sep 9, 2016

This is my 5th Hyundai car in about 10 years and I have to say I really enjoyed driving up to a dealership that was well maintained, friendly staff and great layout. Austin Downey was probably one of the best car sales associate I ever dealt with. He was forthright, straightforward and I felt he listened to what I needed and wanted and went to bat for me during the negotiation the final price of the car. I have already suggested a few friends to reach out to him for their next car. Hassan Naeem was also just as amazing as the finance guru who assisted in all of the paperwork. Extremely professional, easy to talk to and definitely enjoyed his professionalism. These two guys will be one of the main reasons I will keep doing business with Hyundai of Kennesaw

cgdobbs

Sep 8, 2016

I've bought many cars (new and used) in my time. This is the first dealership that I had ever been that I wasn't put on the defensive as swarms of sales people "attacked" me. I was able to look around a few minutes and was asked if I would like to speak to a sales person at which point one was called for me. It was a VERY professional way to conduct business. Kevin Shakur was a fantastic sales person - started by asking what I wanted in the vehicle and then paired one for me. I'm still learning the vast features my vehicle has but he has taken the time to answer any of my silly questions I may have had (and continue to have). He was incredible with my son who accompanied me on a second follow up visit to deliver the title to my old car. Overall - GREAT JOB!!!

jpm901505

Sep 8, 2016

MY sales man Hicham Kidari was very good not pushy but listened and went out of his way to get me the car i wanted at the price needed

Jennimil

Sep 3, 2016

I am so glad I walked through those doors! I was greeted right away by Chris and Jordan and they led me through the process with ease and located the perfect car for me. Both were friendly and accommodating while also being thoroughly descriptive of my cars features. They truly changed my opinion of car dealerships as I was about to buy from car max. Chris and Jordan did a fabulous job and I will recommend seeing them to my friends and family!

bnolan51

Sep 2, 2016

I was treated fairly and all items were addressed. This was the best experience with purchasing an automobile. The dealership is courteous and helpful! I would recommend to anyone to visit and experience the process for themselves!

ritasgartner

Sep 1, 2016

Wonderful experience. Went only to look and ended leasing. Drove several cars .At time had a leased Sonata which we loved. Can't say enough about our experience

Pgleggette

Aug 31, 2016

Mr Booker demonstrated the true meaning of superior customer service. I truly appreciate your kindness and patience with us. You were absolutely wonderful and I look forward to working with you again. Many thanks...

marcos.a.colon

Aug 30, 2016

Excellent customer service and very friendly staff. The dealer was more than helpful with my needs to trade in my car and buy two new cars. Would recommend this hyundai dealership to anyone.

tony

Aug 27, 2016

we had a good experience with buying this car, lots of inventory and choices, financing dept. was very helpful, along with salesman, and business manager

aprilnichols1982

Aug 26, 2016

I am very happy with my purchase. I was treated very well by the staff and loved our sales man , Ben. He was very thorough, knowlegable and helpful.

russell.popham

Aug 26, 2016

I love my new car. The dealership was very orofessional and straight forward. They helped me to understand my optiins with my current credit score and got me into the car I wanted. I will be back in the future, if I return to Kennesaw.

bill2647

Aug 25, 2016

The dealer was good.The dealer was good.The dealer was good.The dealer was good.The dealer was good.The dealer was good.The dealer was good.The dealer was good.The dealer was good.

efkovach

Aug 24, 2016

We had a positive experience with the dealership and like the vehicle very much at this point in time. I'm looking forward to my experience with the service department.

Klurie

Aug 23, 2016

Ben made the purchase of my new car as easy as can be. He was extremely helpful, patient and fair. It helped me every step of the way If you need a new car, i highly recommend him.

timemaker

Aug 20, 2016

Ben made the purchase of my wife's 2016 Sante Fe very smooth and pleasant and did so in a timely manner with polite , courteous , and friendly atmosphere. We did not have to wait but only a hour or so to close the transaction. Everyone at the Kennesaw Hyundai dealership was very courteous and kind , those involved in our transaction made it through very effectively . My wife is like a kid in a candy store with her new Sante Fe that is Canyon Copper color , a very brilliant color that has metallic paint as the prime finish.Thanks to Ben and all his associates for making a happy camper of my wife.Robert Poag

tbpb2583

Aug 18, 2016

Typical dealership experience, did not have car in stock said they located one in another state. Signed contract with designated VIN (looked up VIN car was in Birmingham) and was told car would be in the next day. The following day no word from dealership so we call and assured by manager there was no issue getting vehicle. The next day again we have to reach out to dealership and was told car would be in the next day. So instead of car arriving on Mon it arrived on Wed. When we asked for the VIN number of the car it was not provided until we were already on our way to get car, we arrived at the dealership only to realize it did not have the features we requested. It was a different car than our contract, it came out of Tennessee not Birmingham. Two hours later after going back and forth we left with vehicle still missing features as we had to order those. Are you kidding me! there were numerous cars on the lot that had the cargo net and cover they could have taken and replaced. They chose not to and tried to charge us more than price listed on sticker. Overall bad experience, poor customer service. Go there if you want to spend your entire day haggling to get a reasonable price, otherwise would recommend another dealership

vishnu.swami

Aug 18, 2016

I didn't leave the dealership dissatisfied. The whole process was smooth - it took me, from the time I walked in, only two hours to finalize everything.

Car girltrish

Aug 18, 2016

Mr Booker was extremely helpful and very sincere in helping me find a wonderful used car with which I am elated with. I have been in a horrible situation for the past five years due to illness. Had lost everything and my car was on last leg. I was able to pay cash due to recently and FINALLY winning for disability. But still short funds due to funds I have to pay back to those who helped me along the way....5 years on 400 a mo.He did everything and more and took personal pleasure in doing it. I can never thank him and the dealership enough. EVER!!!!

HRH 5

Aug 16, 2016

I researched my 2016 Veloster Turbo for several months online and was able to see the car from others who had bought the manual turbo version. I already knew the specs of the car and features from all my research. Next I was working on the bottom line pricing.I talked with internet sales and got a base figure of what out the door would be. I met my salesman William Armstrong for a test drive. William had an appointment scheduled so he passed me off to another salesman and eventually to Kevin Shakur. Kevin was just like William, very nice and easy to talk with. We were getting closer to the price I was willing to pay but still not to my liking so eventually the owner Tee Arora came out and we finally negotiated the price to what I felt was a fair price. Once the price was negotiated it was off to see Hasaan in finance to negotiate my finance rate. I wanted to see if HoK was able to offer me a better price than what I was already approved from by my bank. Hasaan worked me up a great finance rate and it was a fraction better than my bank so we agreed to the final out the door purchase of the Veloster.My wife came up and we went thru the paperwork and were out the door in no time. Love the ride and will recommend Hyundai of Kennesaw (HoK) to anyone. Great showroom and very friendly staff there.

HRH 5

Aug 16, 2016

I have been researching the 2016 Hyundai Veloster Turbo for approximately 4 months before finally stopping by for a test drive. I liked all the information I had read about the vehicle and finally I was ready to buy a new one, to replace my 15 year old daily driver.I spoke with Nicole online internet sales and was in the ballpark on a figure but knew in person the deal would be better. I stopped by the 13th of August and met Will Armstrong and we went for a very nice test drive, nothing too racy but sporty enough to see what the Turbo version would do. Unfortunately for me, Will had an appointment minutes after coming back to the dealership so he introduced me to another salesman and we began discussions on out the door price. Out the door to me means tax, tag, title, dealer prep, etc. This salesman quickly got me to Kevin Shakur and a very friendly guy we again began negotiations on price. I had in my head what I wanted but we were still $1,500 difference. I was ready to head home and continue driving my 15 year old car when the owner Tee Arora came up and we haggled the price. Tee did his crunching of numbers and we came to a great conclusion. Next I met Hasaan in finance to see if he could get a better deal than I already had from my own bank. After several minutes, Hasaan found a better rate by a small fraction and I went with the deal.My car had already been taken down for detailing while we were filling out all the paperwork.The location of the dealership is minutes away from home so it will be easy to stop by for required maintenance. Tee has a beautiful building and everyone I met (approx. 10 people) at the dealership were very friendly. A note to car buyers after reading a lot of negative reviews. I noted that of the ones I read about 97% of the ones I read if the person(s) would have done their research they wouldn't be writing a negative review. I guess I'm the one type of person who will know inside and out what I am buying by doing tons of research.Thanks and have a great day.

Customer

Aug 14, 2016

Very friendly employees and management. Best car buying experience I have ever had. No sales pressure, worked with my financial situation, and genuinely appreciated my business.

jjscombes

Aug 14, 2016

We bought our sons first car and it was a great car buying experience. Chris was great to work with and worked with us. We love the Elantra!

burtons.atlanta

Aug 13, 2016

Hyndai Kennesaw were super professional and made our trade in and purchase of our new vehicle a smooth one. We were thrilled with our old car from Hyndai and had 8 years of pleasurable and trouble free motoring. We are over the moon with our new Santa Fe Sport! Thank you to Hyndai Kennesaw for your help!

emmitt333

Aug 11, 2016

My experience was great as always. Joshua is the best sale person. I will definitely continue to shop here for my next cars in the future.

raybrum

Aug 11, 2016

We are already Hyundai Sante Fe owners (mine). My wife was due a new car and there was no intention of buying anything but a Hyundai. Mine has 122,000 miles and is still a wonderful car. The new Sante Fe is so nice that we thought it perfect for my wife. How many owners have two Sante Fe's in their garage? I have been sales and promotion managers in the past and have a good eye for talent. Cameron Donohue has terrific potential. If I were in your management i would do all I could to mentor him for future leadership positions.

shalayabee

Aug 11, 2016

Really appreciated the help of Joshua Richey in my search to find a suitable automobIle for me and my family . Loved his personality and honesty . Excellent customer service!

vette107

Aug 11, 2016

I have been in the auto industry for 42 plus years, training people at GM, Ford and also MB, BMW,etc and I found Saj very through. He answered all of our questions and then did another great job in walking us through all of the features when we took delivery.

luis.galvis

Aug 9, 2016

Hicham did an outstanding job and is still following up with us on every detail. Ask for Hicham when you go buy a new Hyundai!

pvkirby

Aug 9, 2016

Bought a Sonata hybrid. Very happy with it. Dealership is clean and new. Salesman was very knowledgeable about all the models that I looked at.

KevinApril

Aug 8, 2016

My wife and I came in to trade in our 2012 Hyundai Elantra for a 2017 Elantra Limited. We really enjoyed working with Ben he was very knowledgeable and just all around a great guy. He did not pressure us. We test drove Saturday and then told him we would be back Sunday. He didn't try to keep us from leaving or push us to buy now. He just said "Great, I'll be here at 12, see you guys then". With a smile on his face. I shopped around Sunday morning and found 2015 at another dealership that I was 95% sure I was going to buy instead. We still came to talk to Ben one more time. I told Ben what I had found and he said well just make me an offer and give me a chance to earn your business. We made him an offer and he said "I'll be right back". I looked at my wife and said there's no way they will accept this. Ben came back with a pretty big smile on his face and said "we couldn't get quite that low but we got real close". We were happy. We accepted. Ben spent about 30 minutes showing us how everything worked and we took our new Elantra home. Thanks Ben we'll be back. Ask for Ben Booker!

RD

Aug 8, 2016

I worked with the dealership via email for most of the negotiations and told them when I would be there. Walked in, met Ben, picked a color and signed some papers. 3rd Hyundai in a row and would absolutely go back. Ben knew I wanted to get in and out at the price I needed and went home in my new car.

leoaroar6

Aug 5, 2016

Best experience I have ever had buying a car. Good selection of vehicles. Excellent deal and no pressure sales tactics or "bait and switch". Love my Hyundai !

lmh525

Aug 4, 2016

I dread buying a new car. But Cameron made my experience very pleasant. He was very friendly and was knowledge even though he was new. I would definitely request him if I'm in the market again

rnrush12

Aug 4, 2016

Our 2016 sonata was our fifth purchase between Cherokee Hyundai and Hyundai of Kennesaw. Your staff has always been able to work wonders and we greatly appreciate all of the hard work and dedication to making a customer happy. Cameron was our sales associate this trip. Young, but he's going to be great with time. We look forward to future purchases. Thank you.

trishmoo

Aug 3, 2016

Loved our salesman, very polite and had a great personality. I would recommend him any of our friends and family looking for a great car. I feel very safe driving from my daughter's house 86 miles round trip from Atlanta to Canton.

jhaders

Jul 31, 2016

I have never gone to Cherokee Hyundai that I have always been greeted with a "Hello" from anyone and everyone I run into. There is someone there immediately asking if they can help me. They are fast, courteous, the dealership is clean, There is always something to drink if you are waiting for your vehicle to be serviced. I have never had a problem. In regards to listing names of employees, I always request to have Damion in the service area work on my cars, I met the nicest man John who scheduled my car to be worked on and he even help me re-program my blue-tooth. The are others who I know by "Nick-names".... and I'm sorry for that because they deserve recognition for all they do. There is a tremendous amount of Team Work that makes Cherokee Hyundai operate the way it does... or I can assure I for one would never go back there.

cathyquinlan221

Jul 29, 2016

Everyone at Kennesaw Hyundai, from the sales manager to the receptionist, works together to make the car buying experience reasonably pleasant. Pressure was on the sales manager and salesman to offer me a deal I wouldn't/couldn't say "no" to. They were professional throughout the process.

jadams4

Jul 28, 2016

Over promised on delivery of car and under delivered on actual time it took. Would not let me out of the deal the next morning when I found out the truth about delivery of the car.

blwhitejr

Jul 23, 2016

Had a great experience during all phases of my sales experience with the salesman, management and finance departments. I would recommend this dealership to my family and friends.

pitners

Jul 23, 2016

Hicham did a great job of showing the 2017 Santa Fe to me. Good knowledge of the SVU and explained all the features and answered all my questions. He provided a good test drive and helped solved an issue with one of the seats on the Santa Fe I purchased. Harry did a good job of explaining and handling the purchase paperwork.

seidulee

Jul 23, 2016

Saj is the best ever! Service Department has major communication issues. Lou Oteju and other staff need to be trained how to diffuse an upset customer without being patronizing when they arrive for their service appointment (that The dealership did not schedule properly) even though I received 2 service appointment reminder emails. Then Customer Service called as I left the dealership to see how my first service appt went! Really? It was the worst service ever!

Amy Lynn

Jul 16, 2016

Such a great energy in this showroom! I love my new car and appreciate all the time spent to make the deal work for me. Thanks Cameron & Scott!

newmoon32

Jul 16, 2016

Jordan excellent salesman. He is very professional. Explained in detail all about the Santa Fe. Assisted me with setting up blue tooth. Made the test drive fun. Showed me new features to the cruise control.

unitedjacket

Jul 16, 2016

I really like this dealership. They are not too aggressive and allow you to look at vehicles in your own time and then when ready they make you feel good about the decision.

rcb4337

Jul 13, 2016

Jordan did do a great job in helping get my new car. The finance officer also got me a fairly good % for my payments. I wish that it was also with Lojack.

fab327

Jul 11, 2016

I had a great experience buying from hyundai of kennesaw. Saj was patient and helpfull in the process. I wasn't expecting to buy the same day but the dealership price matched over competitors so I went ahead!

rickpapp

Jul 9, 2016

Enjoyed The experience. Took longer than I expected. Second car purchased through dealer and each time I was satisfied with the service. Would purchase another vehicle there.

frankiecavanah

Jul 8, 2016

Austin was amazing! Very helpful, answered all my questions and made the car buying experience so stress free. I hadn't planned on actually buying a car the day I went in....just wanted to drive it and see if it was the car for me. It was and I bought the car that day!

lbivins1

Jul 8, 2016

I love the Sam! He has sold me two cars and I love his professionalism, respect, and his knowledge. Sam was attentive to my options and preferences. He will always be the person who I will work with and refer people to.

desansari

Jul 7, 2016

Excellent place to buy car from. Very knowledgeable and polite salesperson. Very well kept and customer friendly environment. Will definitely recommend this dealee ship to friends abs family.

leehough

Jul 7, 2016

Our salesman was Cameron. (I either don't know or can't remember his last name) He was very knowledgeable about the different vehicles available at the dealership. He explained the different option packages. After we had decided on a vehicle, he took us through the operation of each feature and set up the blue tooth for us. I think Cameron is an valuable asset to Hyundai of Kennesaw .

Laura C

Jul 3, 2016

I bought a used 2013 Toyota Rav 4 from this dealership almost a month ago. My experience was absolutely fantastic! I was a first time buyer so looking for cars can be scary and big dealerships can be intimidating. Fortunately I had my parents helping me and the rest of the crew at Hyundai of Kennesaw! My salesperson was Hicham, he is very kind and I highly recommend him. He made the whole experience comfortable and painless. Josh, the used car sales manager, (i think) is wonderful as well. Working with my dad can be quite a task at times, and Josh definitely worked well with him and got me the best deal possible. Hasaan the finance guy is also great to work with. He too, got us the best bank, I could possibly qualify for. He worked hard to make sure we got a fair deal. If I could change one thing about my car buying experience is would be that I didn't come here first! I love my car so much and love it more everyday. Thanks so much guys!

lauracarroll919

Jul 3, 2016

I bought a used 2013 Toyota Rav 4 from this dealership almost a month ago. My experience was absolutely fantastic! I was a first time buyer so looking for cars can be scary and big dealerships can be intimidating. Fortunately I had my parents helping me and the rest of the crew at Hyundai of Kennesaw! My salesperson was Hicham, he is very kind and I highly recommend him. He made the whole experience comfortable and painless. Josh, the used car sales manager, (i think) is wonderful as well. Working with my dad can be quite a task at times, and Josh definitely worked well with him and got me the best deal possible. Hasaan the finance guy is also great to work with. He too, got us the best bank, I could possibly qualify for. He worked hard to make sure we got a fair deal. If I could change one thing about my car buying experience is would be that I didn't come here first! I love my car so much and love it more everyday. Thanks so much guys!

bobstorydesigns

Jul 1, 2016

It is always a pleasure to deal with Kennesaw Hyundai. I am always treated with respect and treated as a valued friend. Everyone from the sales staff to the service staff are always courteous and always treat me with respect and are friendly. I look forward to having my car serviced! They do a great job and it is always serviced and back to me before I know it. Can't ask for any better service than that! Robert Story

evan.long02

Jul 1, 2016

Will Armstrong is by far the most sincere and professional salesman I have ever worked with. Normally, by a new car is stressful and time consuming...not here. Will made the whole experience easy and stress-free. Because of him I will definitely be returning to this dealership for future purchases and service. Thanks again Will Armstrong and Hyundai of Kennesaw!

gapeach610

Jul 1, 2016

We were looking to buy a certified pre-owned car for our daughter. Sam Janjooa greeted us as we were walking up to the dealership. Sam helped us find the perfect car for her and made sure it was within out budget. Sam was very straight-forward and we never felt like we were being given a high-pressure sales pitch. He was truly a pleasure to work with and I can highly recommend Hyundai of Kennesaw and Sam if you're in the market for a new or CPO vehicle.

stephlong

Jun 30, 2016

If you want to have a pleasant, no pressure, buying experience, choose Hyundai of Kennesaw. If you are "just looking", begin your search at Hyundai of Kennesaw. I assure you, when YOU are ready, you will return to them to make your purchase. From the receptionist to the manager, the staff is exceptional! John Johnston (my salesperson) made this an absolutely perfect and pleasurable experience from beginning to end!

yash03

Jun 29, 2016

The worst experience with this dealership. I bought a new Hyundai Elantra last year from another dealership and it is metered only 20,000 miles as of today. As a service provider, the tire rotation should be free as it is free at any dealership and any automobile service provider. However, "Hyundai Kennesaw" does not provide free tire rotation just because I purchased a car from another Hyundai dealer. I mean, thats not my fault. I dont understand the logic of Hyundai as a brand in terms of service. The company should understand that it can spoil the image of brand and can loose customer if the customer does not get after sales service.

higgins0875

Jun 29, 2016

Cameron Donahue was great to work with.He was polite and very professional and took his time to explain everything. I have recomended the dealership to all my friends and family.

2016tucson

Jun 28, 2016

Saj did an excellent job describing/pointing out the pros/cons between the Santa Fe Sport and Tucson, and the myriad of variations of each model. He was patient with us and after 3 hours test driving, looking at stock and asking questions, we drove away in a new SUV!

lahogan2011

Jun 28, 2016

I had such a wonderful shopping experience and was able to get the car I have wanted for a long time! I was so happy during my shopping experience that I recommended the dealership to my mom and she bought a Genesis Ultimate the very next day!

cyclejoc

Jun 26, 2016

It was a nice experience. The salesman was very nice and knowledgeable. The sale was smooth. I would recommend them to others. Finance was also smooth.

soaringeaglelife

Jun 25, 2016

Great service at your service department, began this relationship. The follow up sale was a result of that initial contact. The followup by Ray and Harry cemented the deal.

BUKE

Jun 23, 2016

I HAVE BEEN BUYING NEW CARS FOR 52 YEARS..NOT ALL OF TIME WAS IT FUN..THE TEAM AT HYUNDAI OF KENNESAW IS ONE OF THE BEST YOU WILL FIND. MY INITIAL CONTACT WAS ALIECIA THE INTERNET MGR WHO CONTACTED ME WITHIN MINUTES..SHE WAS VERY HELPFUL AND HOOKED ME UP WITH SAJ, MY SALESMAN. HE IS PROBABLE ONE OF THE BEST KNOWLEDGEABLE AND PROFESSIONAL SALESMAN I HAVE EVER DEALT WITH. EVEN AFTER THE SALE THE NEXT DAY, HE ANSWERED SOME QUESTIONS WITH A TRUE PROFESSIONAL MANNER. WE MOVE ON TO FINALIZE THE DEAL IN THE FASTEST PROCESS I HAVE EVER HAD WITH SCOTT MORRIS, ANOTHER TRUE SUPER STAR. FINALLY THE END PROCESS WHICH CAN TAKE HOURS WAS ONLY MINUTES WITH THE FINANCE MAN HARRY D'ARCY, WHO WAS ABLE TO GET ME A LOW INTEREST RATE, AND ACCOMMODATED ME AND MY PHYSICAL DISABILITY BY LETTING ME SIT IN ONE LOCATION WHILE HE RAN BACK TO HIS OFFICE AND DID THE COMPUTER WORK TO FINALIZE THE PAPER WORK. ALL IN ALL A GREAT EXPERIENCE!

rasheedah_abd

Jun 22, 2016

I felt like I was given the red carpet treatment as soon as I parked on the lot. No one harassed me, but when I was ready to be approached they were there. They answered my concerns about purchasing vs Leasing before they even tried to sell me a car and they listen to what I was looking for and showed me options, as well, that helped to meet my needs. I am completely happy with my purchase and experience.

waharper1

Jun 22, 2016

Hyundai of Kennesaw is a great dealership and a pleasure to buy from. Will Armstrong is a very professional salesperson and a good listener. He worked hard to satisfy our needs. Todd Parks, the finance manager, was very good at providing the details of the financing.

jmizzhi

Jun 21, 2016

I decided to trade in my Ford Ranger pickup truck for a 2017 Hyundai Elentra. I got a good trade in value and have a great new car. I recommend this dealership.

rhoades_martin

Jun 21, 2016

The experience was very good. I would definitely go back again. The sales agent was very nice and helpful. Tho won't be my last Hyundai.

rholleran77

Jun 21, 2016

Sales people and state of the art dealership was excellent to deal with. I will gladly recommend this dealership to friends and family. Hicham was very friendly and helpful.

kristikvenild

Jun 18, 2016

Our experience buying our first Hyundai was excellent. The staff was professional and knowledgeable and the managers and finance team were efficient, helpful, and personable. We arrived late in the evening and the staff stayed until WELL past closing, making sure our vehicle was in pristine condition and making sure all of our questions were answered. We are most definitely going to be loyal Hyundai of Kennesaw customers going forward!

alspaugh_chris

Jun 17, 2016

This dealership is a fun and professional environment. It is very open and bright but still very comfortable. The sales staff are very friendly and truly listen to the customer needs. Patrick Steeves is very professional and truly listened to our needs. He made the buying process very easy. Cameron Donohue helped us when our vehicle arrived a few days later when Patrick was away. Cameron gave us a tour of the Hyundai facility, very nice, and showed / explained all the features on our vehicle. He even programmed our home in the navigation for us. I look forward to being a part of the Hyundai of Kennesaw customers.

sahernisa123

Jun 11, 2016

If you are looking for a Hyundai, please go see Sam. He knows about Hyundai - everything in and out. He will give you attention, as much as you need. He is the best. I will give him 5 stars. Thank you so much.

4n.king

Jun 10, 2016

The employees and owner made sure I had everything I needed or wanted especially payments I could afford and the car I wanted.. Very satisfied customer.

ashleighqueen2

Jun 10, 2016

From start to finish, our experience at Kennesaw Hyundai was different than any other dealership we had visited!!!! Patrick greated us immediately at arrival and welcomed us into the air conditioning with bottles of water! He sat and listened to our needs and was so helpful in helping us find what we were looking for. Patrick helped us through the whole process and worked with us at every step. We could not have asked for a more helpful or a more friendly person to work with! Every person that stopped and talked to us was so friendly. We have already recommended Kennesaw Hyundai to all of our friends and family! It was a fantastic experience for my husband and I as we Purchased our first brand new car! We can not wait to return to Kennesaw Hyundai in the future for all of our car needs!!!! Way to go Kennesaw Hyundai!!!

edhead211

Jun 10, 2016

I enjoyed the experience, of going through true car and looking on line for prices. For the first time I knew what I was going to pay for my purchase, before I went to the dealer.

gasserla

Jun 10, 2016

It was a great experience. I usually dread the back and forth. This process was smooth and Austin was never pushy. He was very knowledgable and friendly.

annaeswartz

Jun 9, 2016

Ray was awesome. The team worked hard to get me a good deal and I left very happy. I will be a customer for life!

aocean11

Jun 9, 2016

I was very pleased with the service I received, when purchasing my vehicle. My sales person was very knowledgable of the vehicle and was very professional.

holly.chastain

Jun 9, 2016

My boyfriend and I went in to buy the Veloster knowing that I would have to sell my car. I ended up being able to sell my corolla to my boyfriend and buy my car at the same place. It was all very convenient.

michele031567

Jun 9, 2016

Very pleasant experience, there was no pushiness and our sales associate was knowledgeable and very nice to work with. He was professional and answered and addressed all of our concerns.

rjstaszko

Jun 9, 2016

Hicham, Was great. Did not pester or become pushy. Allowed us to figure out best options with his guidance. He was very professional and patient.

seestar6468

Jun 9, 2016

I had a great experience at the dealer, I was provided with everything I needed and got the deal done at the end of the day.

tpkslk16

Jun 8, 2016

We saw the add for Kennesaw Hyundai's new location on the internet while researching the Sonata and decided to make the 2 hr drive to see their selection. The facility was spotless, atmosphere friendly, and inventory enormous. Saj greeted us and went above and beyond to answer our questions and demonstrate features of various vehicles in their inventory. He never pressured us and gave us plenty of time to take it all in and test drive a couple of cars. Although we went to see about the Sonata, we ended up leasing a Genesis due to the great deal they offered us. The paperwork at the end of a long day was tedious, but then it always is when you lease or buy a new car! All in all a pleasurable experience made even more so by the professionalism and kindness of their staff. Saj did an outstanding job in helping us make the decisions necessary to drive away a truly wonderful car. We love our new Genesis!

welchfm

Jun 4, 2016

From the moment we arrived at the dealership it was obvious that I was a welcomed guest. Cameron greeted us, offered us something to drink and made us feel that we were important. As the normal process of looking for a car continued, it became obvious that Cameron was new at this but he was very enthusiastic about helping us. I was also impressed that others in the dealership were introduced to us. His mentor Kevin came by and check on us during this process. When the time came to get down to the decision making process, the dealership shinned. I had used TrueCar and understood that the prices given were for in-stock cars, but my wife was set on having the color and trim she wanted. I had a quote from another dealership with the car she wanted and was expecting to have to try somewhere else, but without hesitation they said they would find our car and honor the TrueCar price. I still had a lower price quote at another dealership, but the deciding factor was Cameron and Kevin, I was impressed by their treatment and concern to satisfy my wife and I.

gm.preston23

Jun 4, 2016

top to bottom great service! I will be doing business with these folks in the future. I also really liked the new facilities including the friendly service station.

kisslerj

Jun 4, 2016

AUSTIN WAS A GREAT HELP WITH OUR DECISION PROCESS AS TO WHICH VEHICLE WE WERE LOOK 'N FOR TO MEET OUR NEEDS. HE WAS VERY COURTESY AND HELPFUL ALSO THE STAFF WAS VERY PROFESSIONAL AND THE NEW DEALERSHIP BUILDING IS BEAUTIFUL.

lf10077

Jun 4, 2016

The dealership was a very friendly professional place and they worked with me to find out what I needed. The. Staff was great at helping me understand all the financing lingo and I will be back buying my car here next time I get a new one.

bahnemande

Jun 3, 2016

Very profession atmosphere, sales staff well versed in product line, very eager to meet my needs and ultimately got what we wanted at the price we researched.

jimbofla

Jun 3, 2016

Radio issue with no cd player and the fact that I had to buy life time oil changes at my own expense. I want it to be understood that I am well pleased with the professional treatment from the saleswoman Nadia Madih. She is an asset to this dealeship.

tonyt1123

Jun 3, 2016

i was very satisfied with my salesman and the dealership...love my car i would like to thank every one at kennesaw for all the help

annaleewilkin1

Jun 2, 2016

Sam was extremely helpful and very knowledgeable about the vehicle I was looking for. He made sure my entire experience went smoothly and that my new vehicle was exactly what I was looking for! Thank you!!!!

jmandera0

Jun 2, 2016

There have been very few times that I felt comfortable about dealing with a Dealership, Hyundai of Kennesaw is an excellent example of low pressure, customer first service. From the sales rep to the sales manager to the support people after the sale, our experience was outstanding. It was a pleasure working with Austin Downey and his support team

mnbaker.main

Jun 2, 2016

Everyone was courteous and welcome the moment I stepped in the door. Sam knew what I was looking for, gave me a test drive, and walked me through all the fun (and the boring paperwork) from start to finish. He was very knowledgeable in what he was selling and did not pressure me into anything that I didn't want. After all was said and done he made sure my experience was enjoyable and worth it and I would greatly recommend him and the dealership for any car purchase!

no_time_1977

Jun 2, 2016

Very good dealership. I look forward to a long tenure with them!!! I had a service appointment to get the resistal applied. Was given good service.

jeff_blanchard

May 29, 2016

Excellent experience, clean and very nice showroom, amenities, helpful staff. Overall the experience was overly positive and relatively painless. Would heartily recommend their offerings to anyone.

grevis1

May 27, 2016

Austin Downey was an excellent sales rep. He was kind, funny, and professional. We felt comfortable with him on this purchase and would recommend others to him.

amyfrix422

May 26, 2016

Sam was great! He was very understanding of my wants and needs. He took the time to show me different vehicles and options to find exactly what I was looking for. He wasn't pushy regarding the deal- Which was great! He showed me how to work everything in the vehicle and really took his time working with me. He checked in the following day to make sure everything was well and to make sure I didn't have any questions regarding the features- Which was also great! This is my second purchase with Hyundai of Kennesaw and I couldn't be any happier! Thanks!!

kjph2004

May 26, 2016

I didn't intend on buying a car that day, but the knowledge and friendliness of Austin Trammell persuaded me to do so. I'm beyond happy with my purchase and overall experience!

brett.bolton

May 25, 2016

Well-informed salespeople, who know their products and the competitive market well. I started with TrueCar, was contacted by Crystal, and worked with Grant. I went from being somewhat interested in a 2016 Sonata Hybrid and focused on purchasing a 2016 Honda Civic Hybrid to being committed to owning a Hyundai by the end of my first visit. The level of service has been exceptional and exceeds all of my experiences in the automotive industry; having purchased 5 vehicles before this one, this has been hands-down the best car buying experience. Thank you, Grant, Crystal, and Aurelia, and I hope Hyundai of Kennesaw continues to grow and excel. You have left a positive lasting impression even a month after purchasing a car.

tampabay10

May 25, 2016

My Experience was all around good at this dealership, I would recommend this to anyone looking to buy a new car. I am enjoying my new car, thank you.

handrinformation

May 24, 2016

We really had a great experience with the purchase of our Santa Fe at Hyundai of Kennesaw. Our salesperson, Will Armstrong, was very patient and courteous and answered all of our questions. He showed us all the features of the vehicle and helped us with several electronic set ups. Even after having a problem with the vehicle, the dealership was eager to get it corrected. Being very skeptical of the car buying process from previous experience, we really feel like we were well taken care of. I would definitely recommend this dealership and Will as a salesperson.

Jessica Porter

May 24, 2016

Saj was great and make the whole process easy and quick! All of the staff were really great and understanding of my time, working hard to get him out quickly with my new car while explaining everything to me!

lcoburn21

May 24, 2016

couldn't be happier with the service provided. we needed to by a car last minute and we were from out of state. Everyone was extremely helpful

Jessy Porter

May 23, 2016

Thank you so much for making the process of buying a new car so easy! Great Job! Saj was awesome and work very quickly because he knew I was in a time crunch. I will definitely refer him to everyone I know who is looking!

skiddo25

May 23, 2016

Now that I have purchased my second lease at Hyundai of Kennesaw. I can confidently say that if Hyundai continues to make great cars, it will be a no-brainer to return for my 3rd purchase. The customer service is wonderful here.

Malindab

May 22, 2016

Went to browse ~ bought a car. :)I owned a 2007 Sonata that I have loved from day one. Nine years later, I just bought my second Sonata.

josh.deslattes

May 21, 2016

We had an enjoyable experience at the dealership. Austin was very knowledgeable and got us into the car we wanted. He has also remained in contact as we schedule having fog lights installed. Thank you for the time and effort and we look forward to recommending your business to our friends and family.

olivia.prewett

May 21, 2016

The staff was fantastic and the dealership gave me a wonderful deal! Will definitely be recommending to other I know in search for a new or used vehicle!

seanabarak

May 21, 2016

As far as car buying/leasing experiences go, we were overall very satisfied w/ the experience working with Hicham at Hyundai of Kennesaw! They have a large selection of vehicles and their salesforce seems professional, conscientious, and knowledgable. We'd recommend it!

mhilson0

May 20, 2016

A great car buying experience. You get a lot of features at a reasonable price without sacrificing quality. I would highly recommend Hyundai of Kennesaw.

kelah.daniel

May 14, 2016

Worked a deal for us on my new car. Very pleased with the way we were treated and the way the entire sale was handled. I highly recommend buying a vehicle from this dealership!

gotogias

May 13, 2016

She picked out a red Genesis Coupe 3.8 for me! I love it! We were not going to get a new car but I couldn't refuse!

Melony

May 12, 2016

I was referred there to see a specific vehicle, and went and liked it. Financing wasn't working out so I left but before I reached home I got a text saying it's good we got it worked out your good to go. So the next morning they called me but I was at a funeral and when they called again I answered and they said come on and get your vehicle so I said ok and was there within 30 minutes and then was told they sold it. This had to be the worst experience in car searching history. Would not recommend to anyone who wants to be treated fairly. Have a great day!

donrobinson

May 12, 2016

Once again I am a very satisfied customer. The sales person I dealt with on both occassions was Will Armstrong. He was very courteous, explained all the car's features, and went to no length in making certain that the sale went smoothly.

lisa13

May 12, 2016

I always dread buying a car but this was my best car buying experience yet. I purchased a Santa Fe Sport for my 20 year old after reading great reviews of Hyundais and he is very happy!

Shwazza92

May 12, 2016

Excellent job. We love Sam. Best car salesman, would definitely recommend to all. Go see Sam, he will take care of you. He was very helpful and very professional and very knowledgeable.

sieland

May 12, 2016

I really enjoyed working with Kevin at the dealership -- very professional. All of the folks at the dealership were very accommodating and worked hard to get my business. I will return there the next time I am in the car buying mode, which is about every 4 years.

zeke2117

May 12, 2016

I only had a couple hours to get the deal done before heading out of town for a few weeks. The entire staff worked their tails off to make it happen!

kccox333

May 11, 2016

Just wanted to share my great experience with my purchase of my new 2016 Hyundai Tucson! I walked in without hardly a clue as to what I wanted, test drove the Tucson, and walked out with it the same day. Being 19 years old and trying to buy a car is beyond stressful but the employees of the dealership were so kind and helpful during the whole process! Especially Patrick Steeves! He greeted me at the door on my way in answered any question that came up. He assured me that I was getting the best deal and was very professional.

N.Nett

May 11, 2016

This was by far the smoothest and well organized car buying experience. Patrick did an amazing from beginning to end. Both Patrick and Harry worked tirelessly to get me financed thru a wonderful bank, with a excellent rate. Superb service, everyone work well together at this dealership. I'm without a doubt purchasing from Hyundai of Kennesaw again.

h_norris

May 10, 2016

My sales person, Hicham, was very attentive to all of my concerns. He was extremely helpful in answering all of my questions and setting up options that were available to me.

elizabethsander28

May 9, 2016

My experience with Kevin was great, he was knowledgeable, helpful, professional and just a great guy. My experience with the Finance Manager was excellent as well. The time it took to meet with the Finance Manager was a bit frustrating. The fact that Kevin stayed the entire time (late Sun evening) in spite of our insistence that it was OK for him for leave, just further endeared him to us.

Hammond501

May 9, 2016

Every body was really nice to us.They were very proffesional. We very well informed on every thing. We are proud of the way every thing was handled. Ray Robinson was the best salesman we have ever had. He is an asset to your company!!

kgrell67

May 9, 2016

Love my new car, Great service, ***great salesman Sam, *** I will recommend you guys to friends and family*** next time want to buy I will choose Hyundai of Kennesaw

rivits

May 9, 2016

No high pressure sales pitches from this dealer, just a very friendly and courteous atmosphere.Highly competitive pricing, and knowable sales personnel. A pleasure to work with them. Besides they sell a great product.

mwx3

May 7, 2016

Our overall car buying experience was very pleasant. Nadia was efficient, knowledgeable and very accommodating. We look forward to establishing a relationship with this dealership.

lindseymele

May 6, 2016

Again, I am disgusted and very unhappy with the finance part of the experience. I will NEVER buy another car from Hyundai and I will make sure that none of my friends or family will either.

shawndavenport44

May 6, 2016

Kennesaw Hyundai provided the best experience I have ever had in buying a new car. The staff was professional, courteous and amazing as I didn't have to spend all day buying a car. Thank you for making this a wonderful surprise!

luzdelgado19

May 3, 2016

excellent customer service, excellent waiting time, good prices and the store very clean I will come back and bring friends with me. Thank you very much!

relee1234

May 3, 2016

Kevin was very patient through the price negotiations. He answered all my questions and never made me feel rushed in my decision. Overall very good impression of the dealership.

robert lopiparo

Apr 30, 2016

From our salesman , Saj, to Cole Conner, and his other sales associate, all EXCELLENT. Listened to what avenues I was exploring, and responsible for making the decision in using your dealership and leasing the Genesis. Years ago when I was looking for quality people in my business I WOULD HAVE TRIED TO STEAL COLE AND SAJ AWAY FROM YOUR DEALERSHIP. Hopefully I can refer some business their way at my country club. Bob lopiparo Canton, Ga.

bwhitesell

Apr 29, 2016

Thanks to our salesperson Jordan Ariail we had an amazing experience. Jordan was extremely knowledgable about all the details of our Tucson. It made the process extremely easy and was a big reason we went with Hyundai. Also, the new Hyundai of Kennesaw dealership is outstanding. Great job.

charleswchilders

Apr 29, 2016

Was very satisfied very friendly knowledgeable & customeroriented could tell she liked her job she was a very lovely and a very likeable person with a great personality

abhi.desikan

Apr 28, 2016

This was the first dealership I visited and although I had no intention of buying a car at that time the salespersons were excellent in accommodating my needs and budget

jagdish2000

Apr 28, 2016

Good dealer and good staff including sales person, finance person and good treatment and overall good experience and I am satisfied as a customer. A bit more on explaining documents with all options and bit more clarity will be much better.

melissamunoz22

Apr 28, 2016

Nadia was great! This was the first time I purchased a brand new car and she made everything go smoothly. I was actually more interested in the Santa Fe, but then she showed me the Tuscon & I was sold. She was very knowledgeable and made sure to show me what I wanted. Truly made the experience great! I absolutely love my car! Thank you Nadia!

roshidawarner

Apr 28, 2016

Austin and Harry were excellent at putting me in a vehicle that fits my price and needs. They were week educated on both the pricing and vehicle.

xeth

Apr 28, 2016

Patrick was everything that we could have hoped for in a sales person. For as long as he works at Hyundai I will be buying my future vehicles from him.

fbob4895

Apr 27, 2016

I love it and the entire experience was top notch. If you are considering a new Hyundai, here is the place to go. You will be treated fairly and with respect.

roxneuk

Apr 27, 2016

If you need a car, and are looking for the best price, this is the dealer for you. They treat you like family. I could not have asked for any better service. I will be referring all of my friends and family to Hyundai of Kennesaw.

eggleston.ja

Apr 26, 2016

The dealership (Hyundai of Kennesaw) provided me with a very pleasant car buying experience. My sales rep Austin Downey was excellent at helping me make my decision and the manger and finance department were very willing to get me where I needed to be dollar wise. Overall I was treated very well and could not be happier!

nicoletully24

Apr 26, 2016

Satisfied with the car I wanted, even though there were scratches on the front bumper Hicham still took care of it and made it right.

jade.gadbois

Apr 21, 2016

I really enjoyed my purchase experience. The staff was friendly, knowledgeable and made the whole purchasing process easy and comfortable. Patrick was easy to talk to, answered all my questions and I would recommend him to anyone interested in purchasing a vehicle from this dealership.

kdelwood

Apr 21, 2016

I emailed for several months knowing I wanted an Elantra. Time was right. Called ahead to notify I was coming. Left that evening with exactly what I wanted. Thank You!

sgfortson

Apr 21, 2016

I had the best ever car-buying experience at Hyundai of Kennesaw. There was no high pressure, just friendly, helpful and efficient. Thank you, Patrick and Harry.

TDFoster

Apr 20, 2016

I had been thinking about trading my 2013 Elantra GT since December. We came to Hyundai Of Kennesaw to get the trade in value and to see what the difference in the 3 Types of Tucson. We were met by Saj and he introduced himself and was willing to listen to what we wanted to get accomplished. We walked to the lot of where the Tucson were. Saj was very knowledgeable about the specifications of the model types and we never felt any pressure to make a decision. After we made the decision to purchase ,we requested our signature plate be put on the new car. Saj said he would ask the detail guy but he couldn't promise. Thanks detail guy.Saj even took me down stairs to the service center so I would know where to bring Ruby for her oil change and maintenance.Thanks Saj for everything!

barbaparsons

Apr 19, 2016

Very relaxed and enjoyable experience buying my first new car on my own at the Kennesaw GA dealership. Sales staff ,John Johnston, was not overly pushy nor did I feel pressured. If I had felt pressured I would have walked right out the door. John was very down to earth, helpful, and professional! He helped me to feet very confident about my purchase from your dealership. Great asset to your staff!!

mike.buack

Apr 19, 2016

From start to finish I had the easiest and most friendliest car purchase. No hassle and quick. Location is far from where I live but worth the drive. I would recommend Kennedaw Hyundai to all my friends and family if looking for a car or SUV.

santasha_siggers

Apr 16, 2016

Great service. I asked for what I wanted and they worked hard to make sure that I got that exact car! Will recommend to anyone.

brittanyprince3

Apr 12, 2016

Patrick was awesome!! No problem with him. Back office guys tried to get a little scheme-y. Presented information to where we thought we were getting .9% financing, couldn't deliver.

earlroberts1609

Apr 12, 2016

Sam, my salesman was professional, dealership was clean and with a welcoming environment. Received several discounts that applied. The vehicle was clean and full of gas when I picked it up.

sowmya.peta

Apr 12, 2016

"Hyundai Kennesaw was one of the best dealers we have visited. Sales representative, Nadia Madih, was very friendly and professional. She was always ready to provide us the best for a better value. To summarize in couple of words : ""We have no regrets what so ever""."

jason.boeche

Apr 10, 2016

My experience with Hyundai of Kennesaw was exceptional. I have purchased/traded 4+ vehicles form Chrysler/GM/Kia over the years, and I have never been treated as well as I was with Hyundai of Kennesaw. I was greeted appropriately, without being attacked as I arrived or left standing around wondering if the place sold cars. From the moment Austin started working with me I felt that he was truly interested in getting me into exactly what I was looking for. The deal process was fair, and I was not left for an obnoxious amount of time for the visits to the sales manager. My counter on the trade value was met fairly. The closing/options associate was knowledgeable and picked up on what I was interested in and did not waste time on other options. The introduction to the service staff and area was pleasant. I was very impressed with the service layout; I hate dropping my car off and then being shuttle through the sales floor to a back room to wait for my car to be ready. I may buy my next car from Hyundai of Kennesaw for the service area layout alone, we'll see how it goes with the warranty/service plan, and unlimited oil changes. By far the best overall new car buying experience I have ever had

drobe555

Apr 7, 2016

Excellent purchasing experience and I'm not one that likes to purchase cars. This dealership is top notch. Sales staff was knowledgeable of product features and was pleasant to work with. We spent several hours together covering a lot of material.

erich.rhoads

Apr 7, 2016

Great sales job. Real friendly went over the car well. Love my purchase did not pressure me into buying the more expensive model....I did that myself. I will definitely be back to purchase and service here. Keep up the great work Patrick he deserves a raise!

siddiqiabid

Apr 7, 2016

Sam was friendly and explained the features we wanted to discuss about the Accent before we took a test drive and discussed the purchase. That helped me in deciding on purchasing the Accent from this dealer.

studerliz

Apr 7, 2016

My experience at this Hyundai dealership was good. I felt that my associate did a good job of explaining everything to me and giving me choices that I really wanted. I appreciate him.

Sandi Kelley

Apr 4, 2016

Kevin Shakur was great; super friendly and informative! Definitely made buying my new car very easy and painless. He was able to answer all my questions and we were extremely impressed with his service! Hyundai at Kennesaw is definitely one of the best places to buy a car, the staffs are super friendly and they were never pushy! I had the best experience buying my 2017 Santa Fe!

Golfer

Apr 1, 2016

In our search for a car we visited many dealerships,Hyundia of Kennesaw is the best, Very professional and knowledgeable staff. Keven, Cole and Todd are the best.

flwinn7

Apr 1, 2016

Easy and no problem, knew exactly what I wanted, and was accommodated, smooth process with wasted time. Thanks to the sales staff and finance staff. This is my second vehicle, thanks again

ronstraughan

Apr 1, 2016

Very courtious and helpful. Great staff, Kevin, Todd and Cole are the best. We even meet the Owner. Will send them referrals.Very good experience.

1jmbrown

Mar 31, 2016

Dealership has many new people. Seems to be some confusion as to who does what. I'm a patient person, but I'm hoping to see everything come together.

ryan_moebius

Mar 31, 2016

Great and friendly staff. Great location of the dealership. I love my purchase of my Hyundai Genesis coupe. Can't wait to come back for my first service . And my sales person Saj was amazing.

the02lexus

Mar 31, 2016

I do not like sales pressure and Grant Dangelo gave none. I was not sure what i wanted and he took the time to sit down and hear what i wanted and did not want. With his help i found my new 2016 Tucson, in a great color i would have never looked at on my own. I love it and my wife loves it. We will be back soon to get her a new car.

KimE

Mar 30, 2016

Hicham was fantastic I bought my car in February and went back and Hicham helped getting my husbands car. He really listen to what we wanted. I would defintly recommend Hicham .

hdavee

Mar 30, 2016

Everything about my car buying experience at Hyundai of Kennesaw was fantastic! Everyone was very friendly and knowledgeable about all the vehicles. I would recommend this dealership, and Nadia Madih in particular, to anyone.

mfivestars07

Mar 24, 2016

Great experience! I had no issues purchasing the vehicle. I got the vehicle and options that I was looking for. I would definitely go back again to purchase my next vehicle.

linda.treasures

Mar 17, 2016

I would highly recommend my sales person and finance person to any one. This is my second vehicle purchased from this dealer. I took my son their to look at different models, he like the dealer and selection. Nadia was awesome to work with.

pj_milich

Mar 17, 2016

Of the vehicles that I have purchased in my life, this was the most positive experience that I have had. Everyone one that I have encountered at the dealership has been professional and helpful.

lindsaymplunk

Mar 15, 2016

As my first new-car purchase, this was an excellent experience! Kevin was professional, answered all my questions, made me feel comfortable, and made the purchase an overall joy. Hassan was great to work with, as well! I have already recommended Hyundai of Kennesaw to others. Couldn't have asked for a better car-buying experience.

curtiscaston

Mar 14, 2016

Saj was great, very professional, explained everything to me. He took me for a test drive and talked to me and showed my the features of the car. I enjoyed working with him and I'm very happy with the purchase!

fieldsv36

Mar 14, 2016

Saj janjooa was exceptionally friendly and on top of every part of the process of purchasing my car. He put absolutely no pressure on me while doing everything that he could to get the lowest price for the car that I was looking at. I would highly recommend Saj janjooa to any person looking to purchase a vehicle from Hyundai of Kennesaw.

shemar0703

Mar 14, 2016

Overall off everything Hicham was nice and with good quality on customer service. I recommend the dealer to get the best car ever i love mine .

hornefolk

Mar 11, 2016

The cars a great and the trade I was wanting worked out great and I got in to the Veloster Turbo with all the specs I liked! Will Armstrong was my sells guy and really took his time to explain all my options and questions and got the deal worked out to my satisfaction! Everyone on site seemed attentive and friendly. I'll tell all my friends to go to the Kennesaw Hyundai for their next purchase.

newton.landrum

Mar 11, 2016

The salesman and staff were true to their word and stayed in touch the way I wanted communications. Once I reached a decision, they handled everything in a timely manner and went above and beyond.

paprhanger

Mar 11, 2016

Nadia was a joy to work with and definitely made the whole process enjoyable. I would recommend her to anyone when looking for a knowledgeable salesperson with a great attitude. I would buy from her again!

andy11cowart

Mar 10, 2016

The store is great! Very pleased with my sales associate. Also the manager and financial department. Answered all my questions with professional knowledge of the vehicle. I have already recommended some people to check out this store for future purchases. Only small draw back. Was finding out that Apple CarPlay was not yet available. Once again overall pleased.

# I did the foot work#Ed Voyles disappointment

Mar 9, 2016

Last Sunday afternoon, I met my friend at the dealership to offer her moral support and to inquire about a possible lease for myself. When we pulled up, there were three men standing in the front of the dealership. No one had any branding on to identify them as employees. One approached both of us, without identifying himself or asking our names, he asked how he could help us and insisted he could help both of us despite my asking him three times for someone else. After sitting at his desk for over 20 minutes as he helped my friend, I got up and walked the sales floor, even got in a car, but still no one approached me to offer assistance. I wondered back to the desk. Asked another employee what the salesman's name was. Meb finally found another salesman to help me. John was great. He listened to what I wanted, and found the car I was looking for. My experience was turning around until I returned from a test drive, My friend approached me and John and was finished at the dealership. While she was there to purchase her leased car, Meb was setting her up for a new car that she didn't want. She came by to tell me that he had completely wasted her time and the finance manager told her that she was making a mistake to buy her own car even though there was nothing on the lot comparable to her car. As she sat waiting on me, the finance manager, Dan came over and started airing her business at my sales appointment. Christy told him she wasn't interested. A few minutes later, Dan came to talk to me. Dan told me that I had such negative equity in my current car that I should "park the car on bad side of town" and hope that my insurance paid for it. My car was in a rear end collision; however, was repaired by a certified body shop. Dan continued to say that the car wouldn't be used for much more than scrap metal, and so he said that until I hit the lottery, I would not be getting a car from them. Dan should never be allowed to talk to any customers much less women customers.

lbrant826

Mar 4, 2016

My last car buying experience 3 years ago with Kia was the absolute worst, so I was a little hesitant to walk into any dealership after that. However, due to a recent car accident I needed a new car. A friend of mine who purchased from this dealership a few weeks earlier just raved about her car buying experience, and her sales person Nadia. She convinced me to just go in and talk. I did just that, and worked with Nadia as well. She took her time helping me find the right car that was within my budget, and I was only there a short time before I walked out with a 2016 Hyundai Sonata Sport. I have never been happier with a new car, but the buying experience was really easy and smooth. I didn't spend 10 hours at the dealership either like at my last horrible buying experience, and I drove off in my new car loving life! Thank you Nadia and Hyundai!

curtiscaston

Feb 23, 2016

Bought a Tucson from Hyundai of Kennesaw this weekend. Everyone was great, and I'm very happy with my purchase, it's a great car and everyone at the dealership was great. Thanks!

PAUL.OKIYAMA

Feb 23, 2016

I came in looking for a specific car and Darren was very patient with my requests and showed me exactly what I wanted. I look forward to servicing my car at your dealership in the future! Great experience overall!

SGKILGORE20

Feb 23, 2016

The service provided was professional. The only thing that I would've fixed was the amount of time or took to compete all the paperwork and you get into my car.

Happy Customer

Feb 22, 2016

I just purchased my third Hyundai from Hyundai of Kennesaw and they continued to impress. The new facility is awesome with many amenities and my salesman Saj Janjooa is absolutely the best! I will continue to recommend Saj and Hyundai of Kennesaw to my family and friends.

TOMCAT777

Feb 11, 2016

I visited this dealership as I received an AAA discount. I found the sales staff very accommodating, friendly, and seeming to genuinely care about helping me select a car within my budget as well as likes re: options, look, etc. I never felt pressured to buy or do anything I did not want to do. I was free to roam the showroom and lot and we also discussed potential late-model used cars, which I myself decided against since the price of a new one was not much more than one 2 yrs or more old.

Wff

Feb 9, 2016

good experience, fair price and Saj was very good to deal with. not a typical pushy salesman. enjoyed to do business with him and Hyundai of Kennesaw on this new location. great improvement. state of the art building

4896WFM

Feb 8, 2016

Nicole(?) (paper work), was new and had minimal back up available to process. She knows the details but was new to the system, not her fault, managment should have been more involed. Paper work took three hours to complete!

M.A.WATSON31

Feb 6, 2016

I have never experienced customer service like this in my entire life. I would definitely send people to Hyundai of Kenessaw to purchase a car whether new or used.

AISHAHALLIBURTON

Jan 27, 2016

I like my new car. The lending process took longer than expected. But I would recommend this dealership to my friends and family. That's all I can say.:)

Gina

Jan 26, 2016

We love our Hyundai Genesis, Sonata and Elantra. From our salesperson to the service department everyone is highly professional and very personable. Our experience has been top notch every time and we tell everyone we can about Cherokee Hyundai! I think we are set, but if we decide we want another vehicle, we will return!

Knightsmother

Jan 12, 2016

Purchased a used 2006 Toyota Prius for my teenage daughter. The car had damage to front fender, which I made clear was to be fixed or there would be no deal. It was agreed it would be fixed and written on our paperwork. I was told I would be called once they were settled in new location in 2 weeks. No call. I called and was told that the body repair guy was still not at the new location and I would be notified when he was. A month went by and no call. Numerous calls to get this taken care of and no call backs. In the mean time I had to pay for 4 new tires bc the ones on the car kept losing air. Found out the tires were 6 years old and the tread on the inside was rotted and worn badly. I was told by the tire place the tires were in such bad shape and a lot of it was because the alignment was way off and needed to be done. $500 for tires, $100 for alignment. Called dealership again about bumper and asked to speak to the general manager. Got told he would have to call me back. Instead a service tech called me back. Finally got car in to fix the dent in the fender and to have the upper fender put back into alignment. Go to pick up the vehicle and the dent was compounded and painted and the upper fender not securely attached. Wheel well liner is also loose. Told them no not acceptable. They take car back in and now we are going on 3 days without the use of the car and they say that it's the best they are going to do. This is unacceptable. I have it in writing it was to be fixed completely. This will not end here. I intend to Persue this further and would never buy from them again. I may be female, but I am not stupid and know when someone is trying to take the cheap way out of something. Will never purchase a new or used from this location again and would not recommend the Kennesaw location

Alan Drickle

Jan 11, 2016

After the purchase of my new Hyundai Sonata (approximately) 3 months later, I stopped in for my first oil change, I was impressed at how fast they were able to get me in and out. Wouldnt go anywhere else.

Micheal Howell

Jan 11, 2016

Drove all the way from Alpharetta to view the new facility, very clean and extremely professional. Thank you for all of the hard work.

CarGal

Jan 9, 2016

The new facility is extremely clean and I was able to watch my vehicle get worked on while waiting. I have never seen this before. Super friendly and very proficient will definitely be back.

Janet Jackson

Jan 8, 2016

After my recent purchase, I got my vehicle serviced at Hyundai in Kennesaw, and I was unbelievably surprised with the great staff and experience that I had. I will continue to use Hyundai in Kennesaw for all future service needs.

EN1DALTON

Jan 8, 2016

Love this place Sam was outstanding. Dealership had to get the vehicle I wanted from another state. Was received in a timely manner. Was the perfect vehicle for us

MIKE_311KA

Jan 8, 2016

I was treated very well and taken care of. I am happy wit my car. The staff is friendly and knowledgeable. They were quick to have the correct answers for my questions. If I needed anything they were quick to get me what I needed.

STUDFUR85

Dec 29, 2015

My service was amazing. Harry helped me so much and led me to the car of my dreams!! I had a pleasant time working the deal and left very pleased.

MEDINAWM

Dec 22, 2015

Excellent experience. Saj is very professional and will work for you - no pressure to buy and no nonsense. The dealership is brand new and they are still working to make it more comfortable but you can see the effort.

CKPC7571

Dec 21, 2015

I had an excellent car buying experience from the time I pulled up on the car lot until the time I drove off in my new car. Hicham Kidari is a great salesperson.

DAWKFIVE

Dec 21, 2015

In all the cars I've purchased over the years this has been my best experience. Thanks to the Mr. H. D'racy and the wonderful staff at Kennesaw Hyundai for a wonderful experience. Love my Genesis.

Nmn123

Dec 19, 2015

I love my Sonata I dealt with Saj he is a very nice guy extremely helpful, very knowledgeable and helped me choose the right vehicle for me.

DANDET

Dec 16, 2015

The facility and sales people I worked with were all fantastic. The experience was all top notch until I agreed to buy the car. The parade of people pushing products thereafter made me feel like I was being taken advantage of. It seemed like I was being sapped for more money at every turn. While I know that some people may find those products advantageous, all it did was sour me to the experience. After 2 1/2 hours I almost walked out. You have fantastic vehicles and fantastic people to sell them. The closing process needs to be re-evaluated though. I have already agreed to give you my money...don't keep trying to get more. That's the way it felt to me.

heatherann0625

Dec 15, 2015

Saj was very helpful with finding me the perfect car! He was very friendly and helpful. I'm now a proud owner of my beautiful, new Elantra!

MERCEDESAKERS

Dec 15, 2015

Hicham was AMAZING! It was amazing to not feel rushed or pressured into buying anything. He let me take my time and sit in tons of cars before I chose the one I wanted. I have been in several other dealerships, and did not feel the vibe that Hyundai of Kennesaw had. I was SO pleased with my new car and with my salesperson (Hicham). Thanks for the great service! I will be sure to recommend you to my friends and family! We now own 3 Hyundai's from your location. We are officially a Hyundai family.

Nana1951

Dec 15, 2015

Not being familiar with Hyundai products my wife and I stopped by the dealership for her to look. We met Saj Janjooa who took up a lot of time with us to answer all our concerns and questions. My wife test drove one of the vehicles and really liked it . I had concerns about a product I new very little about Saj allowed and help me research the Sonta Limited with no sales pressure. Our experience was so positive that I bought the car. Thanks Saj

SUMA.CH.SAHITHI

Dec 15, 2015

I'm satisfied with the vehicle I purchased in Hyundai kennesaw..Dealer(Nadia) is very informative and helped me to setup basic things that are required for my car.She is very patient in explaining the things.

Diann

Dec 14, 2015

My sales consultant, Patrick Steeves, could not have given me more devoted attention and respect. He performed EXCEPTIONAL customer service and sale. He listened to my needs and desires and found a car that clicked!! I did purchase a new 2016 Hyundai Elantra GT. I am retired and this dealership has amazing employees that offer friendliness and comfort. As a previous Regional Sales and Customer Service and sales manager for CarMax several years ago, I would have tried to recruit anyone I met at Hyundai of Kennesaw. I am so happy that I stopped to look at vehicles at this new facility which is state of the art!! The sales manager and finance manager and front desk employees offered me a feeling of trust and security.

Diann

Dec 13, 2015

I was a regional customer service and sales trainer for CarMax. Exceptional Customer Service was always the goal. I was treated beyond exceptional at Hyundai of Kennesaw by Patrick, my sales consultant and everyone else!! If I were not retired, I would be recruiting or switching companies. You were all GOLDEN!! You made my buying experience fun. I was nervous, since I am now retired and I worry about income. You did you best to make me comfortable all the way to the Starbucks coffee you gave me. I actually have not driven my new Hyundai Elantra GT since driving it home, but I do go out to the garage to tell it I really like it!! ha ha Your new facilities are amazing and even with the open plan allows the privacy needed when talking finance, etc. Your manager and your finance specialist were fantastic. I especially liked the no pressure approach Patrick offered!!! Thank you.

VIDAVAUGHN9

Dec 11, 2015

I would definitely recommend this dealership to anyone one I know, in fact I already have. The experience was a much better one than I was expecting and really felt comfortable during the process. Sam was great throughout the process before and after and we really appreciated that we were not rushed to make a decision when we initially come to the dealership to look at our options. Sam was very relaxed and was not aggressive throughout the process and made sure to explain how the technology in the car operated and where things were. Overall it was a great experience and I would have no reservations about recommending this dealership and Sam Janjooa to anyone.

Brian Guidry

Dec 9, 2015

From the moment I walked in, my salesman Justin Myricks was on top of things. He is new to the business (he told me) but he is very knowledgeable of the Hyundai product. He is very respectful and courteous. I came in with a payment in mind that I wanted to stick to and Hyundai of Kennesaw made it happen. I couldn't have asked for a better car buying experience. Thank you for a hassle free purchase. I'll definitely be buying my next vehicle from them.

SEANSTEFAN

Dec 1, 2015

Great experience and this was our 2nd new vehicle purchased from Kennesaw Hyundai in the last 3 years through USAA car buying service. I Recently purchased another new vehicle from another manufacturer and my experience at Kennesaw Hyundai was far superior including the sales and service received over the last 3 years.

3rd Hyundai

Nov 23, 2015

Harry D'Arcy......great sales consultant! Made the process very easy and fast. Came in for a preOwned car, after test drive decided to go with a New Car. Very Happy.

3rd Hyundai

Nov 23, 2015

We started out looking for a pre-owned online (for a teenager), found what we were looking for at Kennesaw Hyundai after the test drive we decided that car was not the one for him. Harry D'Arcy our sales consultant listened to our concerns, wants and needs to find the perfect car for our teenager that meet the requirements we all had; safety, great MPG, reliability, price and a "cool factor". Great experience, beautiful clean dealership and great sales consultant. Highly recommend Harry at Kennesaw Hyundai.

metalchick68

Nov 22, 2015

After dealing with another dealership I decided to try one more to trade my Kia. I wasn't sure what to expect but I left with a brand new car! Sam Sajooa was amazing and spent hours with me. The show room is new and just classy. I could not have been happier...Scott Morris also was extremely helpful with getting me into this beautiful car. I will recommend them to everyone.

DENISEDUNCAN929

Nov 21, 2015

As good of an experience that you can have buying a new car. All the folks at Cherokee Hyundai were great. Hyundai needs to have a talk with Stone Mountain Hyundai. That dealership is pitiful.

RAHULTHAKUR

Nov 21, 2015

Experience was fantastic. Tarun and team are running a 'customer-centric' operation. Car delivery and response was swift. I would recommend them to anybody who is in the market for a new car.

MREESE14

Nov 17, 2015

I really enjoyed the customer service and choices that were offered to me. I really didn't think I could get a car with 0$ down but Hyundai of Kennesaw was the place for me

NANCYPOE1212

Nov 17, 2015

Wonderful to work with Will, great sense of humor and made the entire car buying process fun. He took time to show me the highlights of the car and talked about the history of Hyundai.

PAHTRI

Nov 13, 2015

Buying our Veloster was so easy. I used Cherokee Hyundai's website for more info, and Nicole Doughty called me back right away. After a couple texts, we settled on price and set up financing before picking up the car two days later. It took less than one hour to test drive, show me the car's features, sign the paperwork and walked out with a shiny, new Veloster. Its a great car and they're even giving us FREE lifetime oil changes!

Trey51

Nov 9, 2015

I've purchased 3 vehicles from Hyundai of Kennesaw and couldn't be happier. Even after a year and a half I came in and spoke with Scott Morris and he remembered me like I was in yesterday. I had some issues that came up and talked to Scott about them, and without missing a beat he went way above and beyond to Make sure I was taken care of! It is because of him that I will be a loyal customer to Hyundai of Kennesaw!!! Thank you so much!! I have truly been amazed by how nice and helpful they have been since I drove off in my first vehicle from them. Even bought used from them and it's been a great experience! Thank you Scott Morris

Trey51

Nov 9, 2015

I've purchased 3 vehicles from Hyundai of Kennesaw and couldn't be happier. Even after a year and a half I came in and spoke with Scott Morris and he remembered me like I was in yesterday. I had some issues that came up and talked to Scott about them, and without missing a beat he went way above and beyond to Make sure I was taken care of! It is because of him that I will be a loyal customer to Hyundai of Kennesaw!!! Thank you so much!! I have truly been amazed by how nice and helpful they have been since I drove off in my first vehicle from them. Even bought used from them and it's been a great experience! Thank you Scott Morris

HILL195

Nov 5, 2015

Good experience, professional staff. I don't typically like to shop for cars but the salesman service and finance people were all great. They made my experience enjoyable.

Pjstewlg1

Oct 30, 2015

From the moment I walked in the Sales staff made me feel welcome. Saj was very understanding and cared about me meeting my needs, along with being very knowledgeable. Scott Morris the sales manager, really made me feel like he and Cherokee Hyundia wanted my business and worked hard to get me in the car I wanted. Scott in finance was great too. I highly recommend Cherokee Hyundia.

Denise_C

Oct 28, 2015

All the specifics, pricing, and details of what I wanted and was willing to pay was handled online and/or via text by Aliecia. She was wonderful, quick to respond but not excessive or too aggressive. My salesman, Hicham, once in store , was superb familiarizing me with all that my 2016 Tuscon offered. In and out in just over an hour. I am so very satisfied with not only my beautiful nicely equipped Tuscon but also the unbeatable special online price offered! Not only did I get a great online price but I also still received a loyalty Hyundai customer discount for being a previous Hyundai owner. No other dealership I interacted with could come close in pricing with this model, year, and all its amenities. 5 Stars across the board!

Denise_C

Oct 28, 2015

All the specifics, pricing, and details of what I wanted and was willing to pay was handled online and/or via text by Aliecia. She was wonderful, quick to respond but not excessive or too aggressive. My salesman, Hicham, once in store , was superb familiarizing me with all that my 2016 Tuscon offered. In and out in just over an hour. I am so very satisfied with not only my beautiful nicely equipped Tuscon but also the unbeatable special online price offered! Not only did I get a great online price but I also still received a loyalty Hyundai customer discount for being a previous Hyundai owner. No other dealership I interacted with could come close in pricing with this model, year, and all its amenities. 5 Stars across the board!

Diana

Oct 27, 2015

I purchased my first Hyundai last week. I worked with Sam and it was by far the greatest experience I've ever had! Sam took me for a test drive and knew the car we were driving wasn't for me and so once we got back he grabbed the key to the car I own now and it was a perfect fit. He was so very knowledgeable and there wasn't a question that stumped him. He was very professional and when it came down to working out the numbers he did everything in his power to get me the best deal possible. I was also very satisfied with the finance department as well. They worked with me and were able to get me an even lower payment then I anticipated. Sam showed me everything there was to know about the car, including popping the hood and showing me where all the fluids go and also how to check them (this is important to a woman). He was patient, answered all of my questions and was very responsive after I left and messaged him about something. I couldn't have asked for a better experience. They gave me a great value for my trade and got me into a better position then I was in when I walked through there door. I would highly suggest this dealership if you're shopping around. They don't treat you like a number or just another sale and it's a very comforting feeling. They have earned a life long customer. Also, I LOVE MY NEW CAR!!!

dservedio1982

Oct 27, 2015

I purchased my first Hyundai last week. I worked with Sam and it was by far the greatest experience I've ever had! Sam took me for a test drive and knew the car we were driving wasn't for me and so once we got back he grabbed the key to the car I own now and it was a perfect fit. He was so very knowledgeable and there wasn't a question that stumped him. He was very professional and when it came down to working out the numbers he did everything in his power to get me the best deal possible. I was also very satisfied with the finance department as well. They worked with me and were able to get me an even lower payment then I anticipated. Sam showed me everything there was to know about the car, including popping the hood and showing me where all the fluids go and also how to check them (this is important to a woman). He was patient, answered all of my questions and was very responsive after I left and messaged him about something. I couldn't have asked for a better experience. They gave me a great value for my trade and got me into a better position then I was in when I walked through there door. I would highly suggest this dealership if you're shopping around. They don't treat you like a number or just another sale and it's a very comforting feeling. They have earned a life long customer. Also, I LOVE MY NEW CAR!!!

Jeff_A

Oct 27, 2015

Inquired by internet and was quickly responded to. Explained to Alicia exactly what I was looking for and within an hour she got the information I needed. Also had the Sales Manager, Scott, call me upon my request within minutes. So glad they peeked my interest enough to get me in the door.Upon arrival on Saturday, I was introduced to Saj. He was very professional and accommodating and patient. No pressure. He and Scott put their best efforts into making me a deal I couldn't refuse. My vehicle had to be located, so I picked it up yesterday(Monday) evening. Sam not only presented my vehicle to me, he went out of his way to explain the features, he even had the radio stations programmed to match my trade in (nice touch) while I was inside finalizing paperwork . I used to work in sales, finance, and for years ran a car dealership. I know top notch people when I see them! I know I'm a tough person to sell to, and deal with because of my car knowledge...but these guys did everything right, answered all questions, and went out of their way to please me, and earn my business!Excellent people, excellent product.

lfbrockm

Oct 25, 2015

From start to finish my buying experience was great. No pressure to buy. Just an easy learning experience while I sorted out which model I wanted. My salesman, Saj Janjooa, was very knowledgeable about all the models and honed in on the things that were most important to me as a buyer. I'd recommend him highly if you do go to purchase a car at Cherokee Hyundai. I also must mention that I love my new Hyundai Tucson!

mandp/2015

Oct 22, 2015

Buying a new vehicle after 14 years was a stressful event but after much research, test driving and receiving excellent information about the vehicle we were interested in (Tuscan) by Mr. Saj and Mr. Sam we are very satisfied and will definitely recommend both salesmen and the dealership as a whole to others. They made our visit much better and we felt their shared knowledge helped us make a very big decision. Thank you also to Megan and Will with the help you provided.

RYAN2

Oct 22, 2015

I really wish I knew this was coming after the survey I just took. Feel free to use the comments left in the survey and use them here. In case you can't do that just know that I gave a glowing review and that this entire experience from the moment I drove in with a Toyota and drove out with a Hyundai was fantastic. Great Job!

VLADIMIRSEKOULOV

Oct 21, 2015

Perfect amazing service employees did an outstanding job with providing above and beyond information about the car interested in purchasing test drive was what I expected from the Genesis will recommend dealer to others thank you for your business keep up the good work

ABILGAIL49

Oct 20, 2015

My car buying experience at Cherokee Of Kennesaw was very positive. The staff were very friendly and went out of there way to answer any and all questions that I had.I would highly recommend Cherokee Hyundai.

BISH1953

Oct 18, 2015

Customer-service friendly staff. Hicham was very nice to work with. I think he was also working with another customer who came back later which I think made our wait a little too long. I don't think he was responsible for the $1000 difference in price that was on Truecar and what is advertise at the dealership. His superior probably told him to haggle with us over the price difference to get us the pay the extra $1000. Lucky for us, we brought the website printout and they eventually agreed to the Truecar price, if not, we would have walked! Otherwise, Hicham was very professional and did a great job. My wife loves the car. This is our 3rd Hyundai and we have been very please with its performance so. We will refer Hyundai to other customers. One other thing, we will probably bring our car to the Roswell Hyundai only because it is closer to our home.

KIMBELL_979

Oct 17, 2015

Sales and finance personnel were friendly and knowledgeable. I did not feel pressured to purchase any product or service not appropriate to my interest. I would be happy to recommend Hicham in sales and Todd in Finance.

SANDYLCURLEY

Oct 17, 2015

I really do not like to have to haggle for the best price of a vehicle. I felt that this process took too much of my time. Other than that, I really love the car and once the price was agreed upon everything was expedient.

JEBYL

Oct 16, 2015

I had been looking online at vehicles and decided to come in for a test drive. The prices were great and the rebate was even better. Great experience for buying a new car.

SRIORDAN2001

Oct 15, 2015

From start to finish, this was the most pleasant experience I have had purchasing a vehicle.Everyone was courteous, knowledgeable, and most of all genuinely concerned that I was 100% sure I was purchasing the vehicle that I wanted!

Bevynatl

Oct 14, 2015

Sam made my first new car buying experience a breeze. I felt he was there to make sure I got exactly what I wanted. I never felt the need to haggle. I did my research, and I know I got a great deal. I would highly recommend this dealership and this salesperson.

Bevynatl

Oct 14, 2015

Sam made my first new car buying experience a breeze. I felt he was there to make sure I got exactly what I wanted. I never felt the need to haggle. I did my research, and I know I got a great deal. I would highly recommend this dealership and this salesperson.

S.McLees

Oct 13, 2015

Cherokee Hyundai is the most unorganized, unprofessional business that I have dealt with to date. I will not be returning to this establishment for another service or for future vehicle purchases.Last week, I drove the 30+ miles to Cherokee Hyundai to get my oil changed as well as have the technicians look at some issues I noticed regarding the back up camera and the drivers seat. When I had arrived, I spoke with one of the service representatives, Ron, to let him know I needed an oil change as well as some concerns I had noticed with my Santa Fe. After going through everything, Ron said that he believed the maintenance would take a few hours. I told him that I dont have a few hours to hang around the dealership as I have errands to run for the week. He understood and recommended that I come back next week, as he would be able to do those repairs/maintenance and have a car rental ready so I would not have to wait. I brought my Santa Fe back this week, per the conversation with Ron, to have my oil changed as well as the issues looked at. Ron did not seem to remember my requests or me until I had retold my story to him again. After getting my service request all written up, he forgot that I had needed a rental car. After reminding him AGAIN of the conversation we had, he made a phone call(s) to find a rental. When over 30 minutes go by for me waiting for a rental, I have to find out what is going on. He said that they should have been here and will call again. After waiting another 5-10 minutes, an Enterprise representative came to pick me up. After finding out that the rental was located next door, I became very upset. I could have walked there had I been properly informed/kept in the loop of what was going on. I went back to pick up my Santa Fe the very next day. After waiting for Ron to become free, he informed me that the oil was changed and said that he would get the paperwork for me. I then inquired to see if the tech was able to look at the other issues and he said that they look at the seat and it was fixed. I asked again to be reassured because I was told this before and had to come back in. He reassured me again. I then asked about the back up camera and he told me that it was not looked at. I had asked why it was not looked at as I had requested for it to be looked at. He did not have an answer for me. I finally just said I wanted my keys as well as the invoice to pay for the oil change. This was completely ridiculous! After 10 minutes, Ron finally found my keys and explained that everything was indeed looked at and that I should be all good to go. After being at home for a few hours today, I received a phone call from Ron saying that they needed to order a part for my seat because they did not have it in stock. He wanted to schedule a time for me to come back to properly fix my seat...yet again WHAT?!This overall experience has been the absolute worst. I have never had any issues with the Hyundai dealership I bought my vehicle from and am not able to understand why I suddenly am with Cherokee Hyundai. I will be telling all my friends and family to avoid this dealership, as they will probably have to go through all the same headaches I did.

frank1260

Oct 12, 2015

Thank You Saj, you are very knowledgeable and professional, I have a good explanation on my new 2016 Hyundai Santa Fe, good job Saj, Thanks

XXTRIFECTAXX

Oct 11, 2015

HICHAM WAS VERY HELPFUL IN PROVIDING INFORMATION ON THE VEHICLE AND MADE MY PURCHASE EASY. SO FAR THIS HAS BEEN MY FAVORITE DEALERSHIP TO WORK WITH.

William Carroll Townsend

Oct 9, 2015

The sales person was attentive to my needs, shared life experiences, exhibited genuine concern and became a new friend. He was more focused on my needs than selling a particular car. He was very knowledgeable and offered the right car for my benefit.

SGRIFFIN1966

Oct 9, 2015

Sam was very knowledgeable and professional. He helped us with everything from our first test drive to taking delivery of our Santa Fe to showing us all the features and explaining how everything works. He took the time to answer all our questions and was so helpful. He has called to see how we were liking the new vehicle and explained how something worked over the phone. If I was in the market to purchase another new vehicle I would definitely work with Sam.

SPONGEBOB116

Oct 8, 2015

Very knowledgeable and well experienced. Sam knows everything about the 2015 Santa Fe. Thank you so much for all your hard work. We highly recommend Sam to everyone who's looking to buy a new Hyundai.

STEVENBOGGS6131

Oct 5, 2015

It was a nice experience at dealership. Greeted with courtesy and sincere desire to help with your needs. Sales representative Kevin did not waste ourf time and was professional and knowledgable of the vechile.

Jeff S.

Oct 2, 2015

This is unlike any other dealership I've ever done business with (in a good way!). Sara and Megan put my deal together over the internet on Labor Day, in about 3 hours. I walked in the next day, met Donald Willis and Scott Morris (he remembered my name from 3 years ago!), drove the Sonata Limited, and drove away with an awesome car at a great price! My son was in the market for a vehicle a couple of weeks later, so I told him to make sure to stop by Cherokee and see if they had anything he would be interested in. He fell in love with a Veloster Turbo, so once again the internet team put together a great deal in a matter of hours. We came in, did the typical preliminary paperwork all over again, then signed and my son drove away in a new car! Todd, the new guy in finance is also a special find for Cherokee Hyundai...a great personality, a smile, and low pressure - just like the rest of the staff! If you are in the market for a vehicle, you have to stop by Cherokee and let them show you how the car buying experience should be done! Other dealerships in the Atlanta area need to ask Cherokee to train them on how to treat customers with honesty, dignity and respect!

DONNA30188

Oct 1, 2015

From the moment I stepped out of my old car, I felt totally at ease during my new car buying experience. The entire staff at this dealership went way beyond making this happen. Would definitely recommend this dealership!!!

HENNA11433

Sep 30, 2015

I love my Hyundai so much I could recommend anyone to get a car just like mine I made the right choice bying a Hyundai customer

MeredithInDallas

Sep 28, 2015

This was a very positive car buying experience. I love my new vehicle and our sales consultant Saj was very pleasant to work with.

SONIMIHIR17

Sep 25, 2015

Great experience we selected our car and our sales person really helped us to understand everything and helped us to get right car for us

JENNYLG

Sep 23, 2015

The people at the dealership was very friendly and did everything they could to assist you with what you were looking for. Will continue to take my service to this dealership.

Desipie

Sep 22, 2015

Saj was an excellent salesman. His product knowledge led me to the perfect car. I described what I was looking for and he made it happen. I went in looking for a 2014 Hyundai Sonata and left in a 2015 Hyundai Sonata. He sold me the car for a reasonable price and I would definitely refer friends and family to Cherokee Hyundai. Thanks for the excellent service.

ASH3MIKE

Sep 18, 2015

Thank you Nafia for being helpful, asking the right questions and listening to us in what we wanted. Your professionalism made us want to buy even though we came in just to look.

BJMJASMIN

Sep 17, 2015

We are absolutely thankful with Sam! He did such a great job showing us the suv and we also test drove it he made sure that was the truck we really wanted and didn't not pressure us into buying something we didn't like or needed. Again thank you and see you in a couple of years to purchase our second car!

LESTER1773

Sep 16, 2015

Kevin was friendly, professional, knowledgable, and true to his word. He made this whole car buying experience (which I normally hate) very tolerable for me. Plus I love my Elantra!

Queen Jan

Sep 16, 2015

From the moment I walked in San treated me with full respect. Listened to what I was wanting and took the request and ran with it. 3 hours later I left with my beautiful Santa Fe. The whole time I was there the 3 men that I dealt with treated me very special. I have already recommend Cherokee Hyundai to my friends and will continue to do so. Thank you all for making me feel like a queen for a day.

KIMBERLYLABROWN31

Sep 13, 2015

We had a wonderful experience at kennesaw Hyandai and look forward to our future purchases with them! The staff was very friendly and very knowledgeable. We a completely 100% satisfied customers!

CC2

Sep 9, 2015

Every employee at this dealership made our buying experience a very positive one..... From Saj's knowledge of the models we were interested in, the test drives, and the completion of our purchase, we were very impressed with the professionalism of the staff.

CJEON6786

Sep 9, 2015

Staff was helpful and really tried to meet my needs as far as the vehicle and it's pricing goes. They were very thorough with the process.

JMSHL66

Sep 9, 2015

Great experience in buying our new car. The staff was very professional, there was no pressure to buy, and they explained all the technology in the car and how it works. Our first oil change was set up, and the maintenance was explained. I will recommend this dealership in the future.

JUDYHAVLIK

Sep 9, 2015

Recently, I came into Cherokee Hyundai looking for something new, something exciting. One of the sales associates, Saj Janjooa, came up to me and asked if I needed any help. I told him my situation and he told me about all of Hyundai's amazing options. I was astounded at how cars this advanced were available at such a reasonable price. When he showed me the Tucson, however, my breath was taken away. He explained all of the cars useful tools and luxuries in a professional manner. My mind was made. This was the car for me, and it was all due thanks to Saj. Without him, who knows how long I would've been looking for my next adventure?

Pamtom

Sep 9, 2015

We worked with Clayton Wilson and can't say enough good things about him. Great experience! He was down to earth and not at all pushy.

MERTICE701

Sep 6, 2015

I was greated with kindness. Jacob was very patient with me and the staff checked on my daughter and I throughout the experience. I had all the questions that I could think of at the time answered.

Sypder

Sep 1, 2015

We came to trade in a 2013 Santa Fe Sport AWD for a 2016 model. Initially it seemed we would not be able to work it out. The dealer worked with us, and we drove away in our new car. Very happy with our experience and to our salesman, Will Armstrong. We definitely felt to be valued customers.

TODDCLOG

Aug 27, 2015

Couldn't ask for better service. Donald was super nice and made sure we got the car we wanted. Would do business again with Cherokee Hyundai.

MBLAY23

Aug 27, 2015

Thank you Will for all your help and assistance in getting me into the car I've always wanted. Thank you so much and thanks for asking me afterwards if I made it home safe

GJBURNETT

Aug 19, 2015

Our experience with the team at Cherokee Hyundai of Kennesaw was one of the best I have personally had with a car dealership. The staff really knows the Hyundai product and our sales person (Nadia Madih) was able to find me the perfect vehicle, for my tastes and needs. The cars are priced to sell and based on all of my prior Internet research, I believe we got a great deal.

LARRY.BLACK

Aug 19, 2015

The staff and experience was great and I would definitely continue business with this dealership in the future. Everyone was friendly and knowledgeable and answered all my questions and concerns.

GregNFayetteville

Aug 17, 2015

Great shopping experience. The team did an excellent job and I was able to have all the term arrange prior to me coming to the dealership saving valuable time and most importantly money!

PBARTON

Aug 17, 2015

I had a great experience at Cherokee Hyundai. As a female looking for a car alone, I was concerned with not being treated fairly. All Cherokee Hyundai staff treated me with respect and honesty, which I appreciated so much. I wish I had come to this dealership first. Cherokee Hyundai was like a breath of fresh air. I felt welcome. There was no high pressure selling. I felt like they were working with me to find the best arrangement for me. I highly recommend them and when it comes time to get another car, I will come back here.

VelosterRaptor

Aug 15, 2015

This was a first-time buying experience with a dealership. I had heard great things about Hyundai and found a sweet car, so I decided to check it out. I worked with Saj and he was very helpful throughout the process. The manager, Harley, is also a great guy and was very helpful and friendly. I went through the financing process with Scott. He is a super friendly guy and makes the financing process as painless as possible. I would recommend this dealership and would purchase from them again.

JCL3217

Aug 14, 2015

I had great experience with Cherokke hyundai of Kennesaw thanks for all of the support that you guys did for my car. I will definiely will come back after finish my lease and get a new car from here

SHADOWFUNHAUS

Aug 14, 2015

Went in looking at a specific model and deal. Even though the deal vehicle was no longer on lot, Jacob found me a vehicle similar and extended the deal to that vehicle as well. Left the lot that same day with my vehicle.

lbivins1

Aug 9, 2015

This was my first time buying a car. Sam, the sales consultant listened to me about the things that I said that I wanted with purchasing my vehicle such as price, warranty, style and etc. He educated me on about how the process is easier and better with banks to finance a car that is newer versus an older model vehicle, which I first began looking at. He was patient and willing to make me happy to get exactly what I wanted. And I did! A beautiful new 2015 Hyundai Sonata! I love it!

Msjurset

Aug 9, 2015

We just purchased our first Hyundai... A new Santa Fe. Great service. Great experience working with Saj. I would recommend this dealership to anyone. Very helpful and knowledgeable staff. Thank you.

PSTUROD4441

Aug 7, 2015

I bought my first Hyundai Sonata from Cherokee Hyundai, The sale person Saj is the realy professionals salesman . He help me choose the right car and I love my sonata. I definitely recommend everyone to go see Saj for your new car.

SUSIEQ0927

Aug 6, 2015

My second time buying a car here I love my cherokee Hyundai of Kennesaw. I will be back. Great job gang your awesome and friendly.

EVESPORTS

Aug 4, 2015

My first salesman was awesome, nice friendly took time to answer my questions, after that the rest were pushy, Will definetly deal with Kevin again not sure about the rest.

JANSEN.KATHERINE

Aug 3, 2015

My experience buying my first car at your dealership was awesome! Everyone was friendly and welcoming. I didn't feel rushed at all. I'm so happy with my new car! I will definitely be recommending you to anyone I know looking to buy! Thanks for everything!

AHOVANCSAK

Jul 30, 2015

Loved getting my car here. There was no pressure to buy anything, did not try to sell me something I did not want. The very best dealership experience I have ever had hands down!

MCDONEM

Jul 28, 2015

Sam is the best person to talk to if you are buying a car here. The sales manager can be a little assertive but if you stand your ground he will respect you. Come here if you have a price in your head. Stand strong with that price. My opinion Sam was the nicest one. Cars are nice but the atmosphere made me buy here. Honestly if Sam wasn't there and spoke to me as a human and not a customer I would have went somewhere else.

Rod M

Jul 28, 2015

Saj, my sales person was fantastic, took the time the show me around, was very patient and courteous, was always willing to work out a deal that was convenient for me. He was very easygoing and helpful, very professional! I also met Tee ( one on the co-owners of the dealearship) and was also very nice, friendly and professional. I would recommend this dealer and specifically Saj as your sales person! He was excellent.

KURT0

Jul 24, 2015

They have the nicest and most professional sales people! Every one was friendly and accommodating! We will continue to do business with this dealership! We love the car and had a pleasant car-buying experience

TBEAR121057

Jul 22, 2015

On Saturday, July 11, 2015, I purchased a 2016 Hyundai Elantra. This is my fourth Hyundai vehicle. I had a excellent, pleasant experience. I have been telling my family and friends all the details of my fantastic day!!

Csum1

Jul 20, 2015

This was by far the best buying experience I have ever encountered at a car dealership. Everyone there was extremely nice and professional, from the test drive to the no haggle pricing, all the way through to the financial portion of my transaction. I would easily recommend Cherokee Hyundai to any of my family and friends.

ALICIALBOYLE

Jul 19, 2015

It was the best auto buying experience. I LOVE this dealership! It is my 3rd Hyundai from them and I will go back to them for another one for sure!!!

DBTILL

Jul 19, 2015

I had an excellent experience. I would recommend this dealership to my friends and family. I would purchase another car from this dealership in the future.

Ed

Jul 18, 2015

The Dealership did a Great job !!!!!! I got aGood SUV at a good price and did not take all Day!!! I will be back in the Future !!!!

CWHITE629

Jul 16, 2015

2 nd car bought here, will always be back, Hicham was the best. Service Department and Finance need a little work, still love it. Good deal!

WOLFSCRATCH

Jul 16, 2015

A very pleasant car buying experience! Everyone involved was professional, courteous, and attentive to what we needed and wanted. This is our 4th Hyundai vehicle, so we'll be back when it's time for another!

ETOWAXC

Jul 14, 2015

I felt all my needs were met with no pressure at all and the staff was awesome. They worked with me to get me everything I needed.

pinkpokadots

Jul 12, 2015

Thanks Cole and Ted for getting me back on the road again!! Caring and professional, very satisfied. I highly recommend asking for either of these two. And Cody too!! Cody sold me the car and I love it!!

trouper

Jul 9, 2015

I was shopping for the vehicle, but the trade and the purchase are in my wife's name. This adds to the paperwork and complexity. Not for these guys. By the time my wife arrived to sign all the papers Scott had them in complete order, made each one easy to understand, and made her comfortable with the process. Since my wife hates cars and car dealers, this is a strong endorsement...

RNWALDMAN58

Jul 9, 2015

We had not dealt with Cherokee Hyundai in the past. We were very pleased with our sales person, Sam, our brief discussion with the sales manager and working with the credit department, overall we had a very positive experience. We felt we were fairly treated, received a fair price for our trade-in and was offered a good price initially without a lot of negotiating. The process took longer than we liked but overall a very positive experience.

LONGVALLEY3

Jul 8, 2015

Very satisfied with whole experience of purchasing our new vehicle. Everyone was very nice and treated me and my husband in a professional manner and made us feel at home...

SUZHMAIL

Jul 8, 2015

I will ask for Kevin whenever I visit the dealership. He is an excellent employee, and I appreciate his honesty and professionalism. He was patience with all my questions.

BJMJASMIN

Jul 4, 2015

Amazed with the help with we received! Thanks! We absolutely love the car, we test drove it to make sure it was the right car and we gave it a yes!!

TONY.MARSILI

Jul 3, 2015

Saj was very knowledgeable about the car I was looking at and was friendly. It was a no pressure sales buy and I was in and out in no time!!!

SRPARK4568

Jul 2, 2015

I am very unhappy with the low quality of service I received during my sale and subsequent driving experience. I complained about very poor MPG (28/29MPG on a hybrid rated to get 36/40)and was told to drive the car for a few months. This is totally ridiculous! No one bothered to tell me that I would have to do that when I bought the car, otherwise I never would have bought it. I took the care back a few days after buying it and Hicham brought out someone in mgt who said he would 'get me out of the car' if I wasn't satisfied. Well, I'm not and still await word on how this will happen. I took it back for an inspection a week ago tomorrow (6/26) but there were no loaners available. I was told by the service mgr and my salesman that someone would call me on Monday (6/29) so I could get a loaner and they would go over the car to see if they could find out what was wrong. I am still waiting for that call. Hicham also told me that he was working with his boss to figure out what they could do to get me out of the car. Again, I am still waiting to hear from him. This was the absolute worse experience buying a car ever. My trade in has been sold and the check has been sent to Suntrust. I am out money and stuck with a car I am not happy with. The dealership obviously could care less since I still haven't heard from any one. I won't be calling them anymore and instead of asking for 10's on the survey, provide 10 service! I walked into that dealership with good intentions and feel I was taken advantage of. I blame myself for that as I should have left when I didn't get the $$$ I was asking for on my trade. I bowed to the pressure and will regret that for as long as I live. I find the follow up from Hicham and the service manager unprofessional as again, I was told someone would contact me. I deserve to be treated better then this as a new customer. No matter how many times I come back, if I can show you there is a problem with the car, don't get an attitude with me! I should have been treated with more respect and understanding instead of lies. So no, I did not give any 10s in my survey as I was asked to do as they were not warranted.

BILL.BRYAN128

Jun 27, 2015

Sam Janjooa was our Sales Consultant and he was a pleasure to work with. He was professional, friendly and very knowlegable about the vehicle we were purchasing. He also made sure we received all the rebates and discounts we qualified for. So far, we have had a very good experience at this dealership.

JEREMY_KATTNER

Jun 24, 2015

Everything was great. The staff was friendly, the salespeople knowledgeable, and the finance people were quick. Everything was very professional and the experience was great.

KELLARFAMILY

Jun 24, 2015

From start to finish, our experience at Cherokee Hyundai was excellent! Everyone in the dealership worked together to make our new car buying experience pleasant.

SMITHDL

Jun 24, 2015

I HATE dealing with a bickering salesperson (there ought to be a better way to sell cars - they don't dicker with prices at the grocery store) but I was pleasantly surprised that after the initial offer, I made a counter offer and it was accepted. That wasn't too bad a deal after all.

CHINOMAG

Jun 23, 2015

Everyone we encountered was extremely nice and knowledgable. Our purchase went a lot smoother than what we had previously experienced at other dealerships. We are happy with our new vehicle.

KUMARVAIBHAV01

Jun 23, 2015

Nicely handled customer, wish them to continue the same :) We had all the discussion with Mr H Kidari and his knowledge and help in everything was stunning. We thank you to have such an amazing team for handling customers.

maggieleigh23

Jun 20, 2015

Was very pleased with the car and the service I received! I bought my first car and I probably will never go anywhere else! Thank you Saj!

ROBERTSKEN33

Jun 19, 2015

very satisfied all around, love the car,the dealership is top shelf all the way, very professional, thorough, just a real good experience.great job, great product.

MOMPARHAM4

Jun 18, 2015

I was able to handle 75% of my purchase online and over the phone. When I came into the dealership my sales associate, Brandon, was very helpful and answered all my questions with ease. Also while signing my finance paperwork, my payments went up and over the budget I had set due to an gap coverage being added. The finance associate called me about an hour later and advised me to come back to the dealership as he was able to get my interest rate reduced to get my payments back where I needed it to be. This was definitely above and beyond and it made a big impact on me. I'll definitely be back! Thank you for the great experience and extra effort.

MIKEREECE0

Jun 15, 2015

We drove a variety of compact CUV vehicles from all the major players including Honda and Toyota. We decided after driving all those other vehicles that the Hyundai Santa Fe Sport was a better fit for our needs. Being slightly larger than a compact CUV we felt the Santa Fe Sport offered just what we were looking for. The quality of the vehicle also attracted us to the brand. We look forward to a long happy owners experience.

CHERSAL

Jun 10, 2015

Not properly informed of Bluetooth and blue link and what was and was not compatible for vehicle. ..also lift gate does not open with key and was told it would only to find out the model does not have use of button on keyring and access inside vehicle manual open only. ..would have chosen another model

BLANG140

Jun 9, 2015

Excellent, great customer service and price for value purchase. My sales representative was carring and understanding. Facility was clean and everyone was friendly. I will recommend this location to others.

MITHESIA

Jun 7, 2015

My sales rep. Knew exactly what I was looking for, he is the best. He sold me my first car and now my new second car. I am now the first owner of a car and it feels great.

RICK.BIRCHFIELD

Jun 4, 2015

Cody is awesome! Really helped me out and bought me lunch cause he knew I was taking my lunch break to come purchase my car. Would recommend.

BILLS0

Jun 3, 2015

kevin was amazing. He explained everything well and sold me the exact car I wanted with all the features I need in a daily driver.

MEAMEA2007

Jun 3, 2015

I was involved in a head on collision in a 2011 Elantra. I decided that since that car saved my life that I would purchase another one. I had looked on the website at the cars and found the exact one at the dealership in Kennesaw, GA. Once I pulled up in my rental with my mother and 8 year old daughter I was instantly greeted by a young gentleman. Very kind and friendly. Kept my daughter part of the process and decision making even though I had already picked out the exact car I wanted! They made it possible for me to drive off the lot same day with the car I wanted. Thank you Hyundai!

cristy

Jun 2, 2015

I had my first great car buying experience. Saj was very helpful in helping me to select a car in my budget while keeping in mind my "must haves". He worked diligently to get my payments to a comfortable place for me without me feeling bullied. I will definitely recommend Cherokee Hyundai and Saj to anyone who may be thinking of making a new car purchase.

johnson1972

May 30, 2015

You can't go wrong using Cherokee Hyundai. The whole staff is wonderful. Ask for Haley, he is a manager and will treat you right. We will not buy from anyone else.

Anthony

May 29, 2015

The purchasing process went smoothly for my first new car buying experience. The staff showed genuine care and concern for me to understand the buying process. The car I got is better than what I expected. I would highly recommend Cherokee Hyundai to anyone looking for a great car for an excellent deal.

RAK100

May 26, 2015

Excellent car.....great dealership to deal with! I will go back to buy the next Hyundai Genesis coupe. The dealer had excellent knowledge of the vehicles they sell.

bleebert

May 5, 2015

Was approached by Saj, very kind fellow. Aware and respectful towards my family, I was quickly directed towards my requested model. I was not pressured or talked into anything, they were flexible and came close to my terms. Overall healthy and enjoyable experience.

alcoomes75

May 4, 2015

Saj was wonderful and got us the price we wanted. Excellent experience. He was persistent in getting us the monthly payment we needed and at the end of the day the deal was made and we were very happy.

oldsewnsew

May 2, 2015

I was put in a position to have to purchase a car quickly due to my car being destroyed in an accident May 15th. I have been driving a 2008 Santa Fe for 3 years. I have been so pleased with my Santa Fe that I was determined to buy another one. I have been shopping around and dropped by Cherokee Hyundai and found one that I liked very much. I returned to look at it again and it had been sold. I was very disappointed. Saj Janjooa worked very hard trying to find another Santa Fe for me. He found just the right one. It was newer and more well equipped that the previous one that I looked at. We worked with prices to my satisfaction and I bought it today and drove it home. I am happy with the service and the lack of pressure that I received. I will recommend Saj and Cherokee Hyundai to others.

mzvron89

Mar 16, 2015

I scheduled an appointment online at 11:00 am, for a service I started only a few months prior but couldn't afford to finish at the time. I knew exactly what I needed and it was documented in my file. I got to the dealership service center 15 minutes prior to the appointed time. I told the service representative exactly what I needed then left my car (drop off). I was running errands with my mother within 10 minutes of the dealership because we both believe the service wouldn't take long. After 2 hours, I called the dealership to see if my car was ready for pickup but the phone was busy. So, after my mom and I finished with an errand, she dropped me off at the dealership at 2:30pm. After waiting for 30 minutes in the wait room, I had to find a representative to ask about my car. After he called the back office, I assume, my car was returned to me within 5 minutes. I worked during night shift and I have limited time. I believe if I didn'tinquire about my car, I am not confident that I would have received any notice. Also, I don't understand how it cost over $15 to change a battery for my auto security remote.

rrowlan6

Mar 13, 2015

I'm a 20 year old college student who has been saving and waiting to buy my first real car for the last 7 months. I've been badgering Savannah, Saj, and Sam about the different specifications I wanted on the car long before I ever intended on actually buying it. I FINALLY bought my car last night, and I could not be happier!!! The whole team worked hard to get me exactly what I wanted, and I'm now driving an absolutely beautiful, like-new vehicle. When I finally had the money saved up I went into the dealership to look at the Elantra I had picked out. Unfortunately, it didn't suit me. Saj showed me a 2012 Elantra Limited in a color that I originally told him that I did not want. I ended up falling in love with it, and I got everything I wanted out of it and more! The features are amazing and I am on cloud nine. I want to say thank you to everyone at Cherokee Hyundai for all of their help in choosing my car!

PAtel

Mar 12, 2015

Ashlee and Cole were very helpful and work with us to pick the best car at the best price. They really have a great customer service

Debbie j

Mar 9, 2015

Hassle-free car buying experience. The best part was the exceptional customer service before, during and after the sale. My salesman, William Armstrong, really went the extra mile to make sure the whole process went seamlessly. He is a true professional!

tcamp30144

Mar 7, 2015

Told us we where approved for car per terms 300 down and 300 to 350 a month. Spoke with Savannah and Megan many times had trade in with negative equity they looked at car had all numbers. Filled out the credit app had everything they needed to do the deal and to honestly say if it was in parameters we were looking for or not. They assured me it was a done deal all we needed way to sign payment would be 300 to 350 per teams. When we get to the dealership Savannah says hi and puts us with a sellsman that doesn't have a clue about anything. So we have to reexplain everything to him. The car we wanted and put info was there drove it loved it however sellsman and staff was xxxx bent pushing us into the Sonata with over 50k miles on it. We came in to look at a veloster with 25k on it. But the icing on the cake is we went ahead and got insurance on the veloster and are out 161 you can get no refund on the insurance. The payment they came out with was 487 a month this is a far cry from 300 to 350. Feel very lied to out over $300 for all expenses said and done. Will never go there again and never recommend them for anyone else. Very dishonest dealership

Michele M.

Mar 2, 2015

My experience at Cherokee Hyundai was excellent! The entire staff that helped us with our Santa Fe Sport purchase were all knowledgeable, patient and extremely helpful. Saj was wonderful introducing us to the new technology and explaining how everything operated as well as showing us every car we inquired about very patiently without pressure. Every question we had whether in person or email was answered in a professional, honest, and timely manner. Thank you so much Saj, Savannah, Scott, and Megan for making this car buying experience a pleasant one! Your customer service really shined through and I will be back to purchase a car for my daughter in the near future! I would highly recommend Cherokee Hyundai to everyone I know in search of a new vehicle. I am loving my new car!Michele M.

adam

Mar 1, 2015

Saj janooa, is an awesome sales man! Saj will do everything in his power to get you in the car that you want. He didn't pressure me into getting something that I didn't want. I told him what I wanted and he went out of his ways an got me the suv that I wanted! Saj has great customer service and made me feel welcome. i recommend Saj to anybody. The manager is great as well! Thank you both for getting me the suv that I wanted. Cherokee hyundai is were it's at!

dassik

Mar 1, 2015

Went in to buy a used car and wound up buying a brand new one at a great price and the staff was very nice and helpful,and knowledgeable made the experience very easy will be going back in the future.

rhoffma2

Feb 27, 2015

This is the second purchase I made at Cherokee Hyundai. Saj helped me with both purchases and was very knowledgeable. I didn't feel pressured to buy a car and he was able to meet me in the middle for pricing. I would definately recommend Cherokee Hyundai to all my friends as well as Saj!

nicolemarie3

Feb 19, 2015

My first experience when i leased my santa fe was exceptional! The whole staff was friendly and helpful and patient..no pressure..every time i went for my oil change the same...so much so i went back to inquire about my trade in and wound up leaving with not only a beautiful sonato with the panoramic roof i wanted but also an elantra for my daughter! Although theres a lot of new staff they are just as exceptional! We are both extremely happy! Our salesman sam janjooa was so patient and so helpful in every area! We are very thankful to the new gm Harley who was extremely helpful as well and gave us such good deals!

HSCD181

Feb 16, 2015

Professional personnel... very knowledgable about the industry as well as the products. No one pressured us throughout the entire process. I strongly recommend this dealership, not only for the Hyundai product but also for the top-notch sales team.

Mohawk15

Feb 10, 2015

As a salesman myself, I really appreciate being treated respectfully and in a consultative manner. My family and I could not be more pleased with our new car buying experience at Cherokee Hyundai. All our questions were answered promptly and professionally. We will not hesitate to buy our next car from this same dealership. I also felt like our new car deal terms were very reasonable and explained clearly and thoroughly. All good!

CD

Feb 9, 2015

Working with Sam was a pleasure. He is professional and knowledgable, and not pushy. I could tell he knows cars and loves cars. I have not purchased a new car in 13 years, so this all came as a relief!

mgmqt

Feb 8, 2015

Great cars and great employees! I have never bought a car before and Saj did a great job with helping me! Now I have fallin in love with my Elantra! Thank you!

BigBongo

Feb 4, 2015

At my age, I've bought more than a few cars, and have had a full range of car buying experiences.My wife and I were shopping for a used Hyundai Sonata (based on our total satisfaction with her aging 2003 Sonata), and after looking at several places we ended up at Cherokee Hyundai.They had several Sonatas that fit our needs, and 1 in particular that she loved. Now, I NEVER walk into a dealership with the mind-frame that "I'll buy today", but their offer was so good that I decided that a same day purchase might actually happen this time.Starting with Floor Manager Shaun Dunn, Salesman Sam Janjooa and ending with Finance Director James Young, the entire experience was friendly, professional and above all, FAIR. There was no high-pressure tactics, double-teaming or other questionable strategies that I've seen used at other dealerships. They were all straight-forward, genuine and easy to work with.A special praise for Mr. Janjooa, our salesman. He went above and beyond to explain everything, answer all questions thoroughly, and even synched up my wife's phone to the car's Bluetooth functions as we left. Never once did I detect any of the all to common car sales flim-flam tactics that I've encountered from other salesmen in the past. Totally a great guy. Thanks Sam!Overall, a very satisfying experience. We have a car that we love, and I feel that we got a deal that I'm quite happy with.

aceman515

Feb 3, 2015

I came to Cherokee Hyundai looking to buy my first car on my own. I knew what I was looking for so Saj took me to see what they had. I was very impressed with their selection and it was like being in a toy store. After some tough deliberation Saj took me to the one that was perfect for me. After the test drive I was hooked so it was time to get this bought. After I explained my current situation and what I was looking to do, Saj took the concerned effort to get me what I needed. I am very satisfied with the beautiful Veloster and the price is very affordable for my budget. The staff was very plant pleasant to be around and they were there if we needed them. For it being my first car I was very nervous but Saj and the staff at Cherokee Hyundai made me feel welcome and part of the family. So now that I am part of the family I would recommend to anyone, to make your next purchase here.

Lclove

Feb 1, 2015

Came to the dealership looking to figure out a lease , and Kerry protas made the experience easy to figure out ! And they are definitely problem solvers , even if there was one they did not fail to disappoint and figuring out how to fix it .So very satisfied and I'm very happy with my new 2015 elantra

shazzromero

Feb 1, 2015

I bought 2 Hyundais, both about 3 years ago at Cherokee Hyundai. I always use their service department and am always 100% satisfied. Last week, I went to buy a new 2015 Sonata for my wife. The salesperson I met was very courteous and knowledgeable. Then, we met Shaun Dunn, the sales manager, who started interrogating us and asking us questions one after another as if we were sitting in front of the FBI. He started boasting about how he has 6 kids and 18 grandkids, which has nothing to do with us. We are here to buy a new car. He disrespected us a lot and didnt even address our concerns. We have not even seen the car yet (2015 Sonata) and he is asking us questions like: what do you want your monthly payment to be, trade-in values and what our current vehicle is. I told him that I havent even seen the car yet and I said I need to look at the car first before answering any of your questions. He pushed us so hard that we eventually left the dealership and went to buy 2 new cars 2015 Hyundai Sonata & 2015 Hyundai SantaFe - from another Hyundai dealership. I will definitely recommend using their service department, but NOT their sales department. They have a very knowledgeable sales staff, but a horrible sales manager. I will NOT go there ever again as long as Shaun Dunn works there.

nahuna

Jan 30, 2015

This was the best experience I have ever had in buying a car! I showed up on a Saturday and met Sam Janjooa. We went out on a test drive and I told him that I needed time to think about the car and do some homework. Sam did not pressure me at all. Went back the next day, talked to Sam a bit more and purchased the Elantra. Sam was great the entire time and again with no pressure. I would definitely recommend Sam and Cherokee Hyundai to anyone buying a car. I'm a very satisfied customer!

Constantin

Jan 29, 2015

We love our 2015 Hyundai Tucson purchased only a few days ago. Even though they did not have in stock the exact model that we wanted, they managed to bring us one only in a few days - from 500 miles away!Thank you for your effort and dedication to customer service.

thall

Jan 29, 2015

The staff was very knowledgeable and friendly..very satisfied with my vehicle. Would recommend this dealership to others. Very happy to add a second Hyundai to our car family.

Don

Jan 28, 2015

Recently purchased a 2015 Genesis from Cherokee Hyundai and was very pleased with the friendliness and professionalism of all the staff encountered. In particular, I want to thank Will Armstrong who worked very hard to make certain that I got the best deal. He is by far the best car salesmen that I have had the pleasure of working with. He was very thorough in explaining all the features and systems of the vehicle, especially the navigation, phone and bluetooth systems.

manthe

Jan 20, 2015

Thank you for the opportunity to comment on the purchasing process of my new 2015 Sonata and I will start by calling by name two individuals who were pivotal factors leading to my decision to purchase from Cherokee Hyundai. Savannah Del ray, the Price Promise Representative and Cody Hudgins, the sales associate who was in direct interaction with us. Had it not been for expeditious callback and what seemed to be heart felt follow-up from Savannah following my True Price submission, I would have found myself at whatever other dealership that returned my call soonest. Once inside the dealership, I was introduced to Cody, who expressed the warmth and sincerity of a brother or close friend and yet was able to conduct business as the true professional that he ultimately proved himself to be. Throughout the entire experience my wife and I were made to feel at home and kept well informed on every step in the process. Furthermore, Codys knowledge and his desire for me to take full advantage of it were of great benefit as well. His knowledge of the Sonata as well as any model that I had about was simply amazing. Following the purchase, Cody availed himself to me if any questions arose, leaving me with a peace and confidence that I purchased a car from someone who believes in and stands by the product that he represents. The entire experience, although long, was actually a pleasure as a direct result of the efforts of these two professionals. Lastly, the willingness and ability of Cherokee Hyundai to honor the True Car quote that I presented spoke volumes of your commitment to customer satisfaction.

nmorri13

Jan 18, 2015

I hatteeeee car shopping. However, Kevin & the staff went above and beyond to help me find something I reliable that I could afford. They did not annoy me with millions of phone calls like all of the other dealerships. I felt like a friend at the end of the day.

grayingtemples

Jan 10, 2015

Salesmen appear to be professional until one of the sales managers steps in. He low balled my trade without investigating the value. It was embarrassing and insulting. I would go out of my way to buy a car from a different dealership than buy one here. After realizing his intent, I was no longer interested in even negotiating a price for the vehicle I wanted. Just BEWARE and BE PREPARED.

JonAgra

Jan 4, 2015

Went in to buy a new car, came out with a new car and a little more. Definitely satisfied with the overall experience provided by Cherokee Hyundai.

Christine O.

Jan 2, 2015

I was looking for a new car after owning my previous vehicle for almost 20 years. Everyone was so helpful and friendly. Blair was so patient helping me pick out the perfect car to meet all my specifications! I didn't feel rushed into making a decision and I love my new car!

Matt C.

Dec 30, 2014

I've dealt with Cherokee Hyundai twice now and both times I would rate their service as excellent. I think giving them only 5 stars is not sufficient enough.

Robert Donnolo

Dec 25, 2014

We needed more space with grandchildren on the way and they had just what we were looking for! So we traded in our old Santa Fe and got the new one with three rows!

haleyddwyer

Dec 22, 2014

These guys worked super hard to get me the best deal possible. I drove off the lot in a 2015 huyndai elantra. Love the car and love this dealership! I will definitely recommend!

Shohamma

Dec 21, 2014

Our experience with Sam Janjooa and Scott Morris was excellent. Both were courteous and professional Sam was especially thorough and patient as he explained the 'bells and whistles' on our new Sonata. We can definitely recommend Cherokee Hyundai.

DocRichard 48

Dec 18, 2014

From the very beginning working with Shaila Sabusa, Customer Service Rep from Internet Sales who lead me back to the Dealership by understanding my particular set of circumstances along with the Salesman, Hicham Kidari, who showed me a car that met my criteria. He was a truly great Salesman. I appreciated Service and Sales Management who made my whole experience very easy and ultimately successful. I bought a 2007 Hyundai Accent that exactly was the kind of car I needed now. I most definitely recommend Cherokee Hyundai and shall come back when it is time for me to purchase another car.

jproctorjr

Dec 16, 2014

I can not thank Branden Tubo enough for his courteous attitude and professionalism. He is one of the nicest sales consultants I have met over the years and I've bought a lot of cars. He answered all of my questions honestly, and was very knowledgeable about the 2015 Sonata I was looking at. Please extend my sincere thanks to him for a job well done. By the way, the car is awesome too !

Mslb3354

Dec 16, 2014

We have purchased a number of new cars and we can honestly say that this was the best dealership experience we have ever had. From the test drive to the drive off the lot, the folks at Cherokee Hyundai were excellent. Our salesman Nic Coleman was great. He was very informative, knowledgeable, and there was absolutely no high-pressure salesmanship at all. Nic answered every question we had and went out of his way to make sure that we were completely satisfied with our buying experience. The sales/financing process was painless and, to our surprise, went very quickly. We can't thank Nic, Scott Morris and the rest of the staff at Cherokee Hyundai enough for a truly pleasant car buying experience.

wiltyna

Dec 16, 2014

Kevin Shakur is one of the best salesman we have ever had. His knowledge of our vehicle was outstanding. There was not a question he could not answer. That along with his patience and very amiable personality made our experience very pleasant. Oh yes and we now have a beautiful new car!

gigibabies

Dec 15, 2014

As a previous Hyundai owner, I was in search of a new car. I had gone to 2 other Hyundai dealerships on Saturday and left very unhappy. While at the other dealership on Cobb parkway, I pulled up the web site for Cherokee Hyundai, right away I was impressed by the Dealer Rating! I wished we had started off at Cherokee Hyundai first! Our salesman Nic was great, he listened to what I was looking for, and even though the car that I chose ended up not being at the lot, they sent someone out to get it from the Woodstock location. I am a very satisfied customer!!! Customer service was awesome and Nic was great! Kudos to Cherokee Hyundai! As my husband always says Its not my job to by a car its the salesmans job to sell me one.

riekel9

Dec 10, 2014

I have not shopped for a new car in 11 years and looked for months to find what I wanted. The dealership made my purchase very easy and comfortable.

friedlanderfam101

Dec 3, 2014

Kevin and Nic were great to work with and helped me get out from a car that we were upside down in. We were able to get into a new car that was much more amenable to our family in every way. Kevin and Nic lead me though the process and were very knowledgeable about the cars on their lot and what they could do to help me accomplish my goals. I know they worked hard to earn my business.

bjhardesty

Dec 2, 2014

From the time we stepped on the lot until we drove away in a new car, the salesman treated us like royalty. The salesman brought up a lot of discounts we weren't even aware existed and qualified for. We were given a great deal on a trade-in/new car purchase of a 2015 Hyundai Tucson. The finance department worked wonders to get our interest rate down to a minimum. Would definitely deal with them again.

Tanmag

Nov 28, 2014

From the time I arrived, I was greeted by Ed Jenkins, my salesperson and he was professional and courteous. Ed was patient and helpful in answering my questions and addressing any problems I had. From start to finish, my experience was a pleasant one and in the future I would purchase an auto from Cherokee Hyundai without hesitation and recommend friends do the same.

redrover57

Nov 27, 2014

Sam was very nice and professional. His customer service skills were excellent and did not appear pushy or aggressive. He is also knowledgeable concerning the vehicle she was interested in. He answered questions.

Cfrank1129

Nov 24, 2014

Just visited this dealership on Saturday to see what was available in a SUV. Was greeted by a salesman who showed us some models that would be a good fit for our needs. Test drove a Hyundai Sante Fe Sport and was really surprised by the comfort and amenities of the car. Since we had just come from getting a price on our current car we were just looking at the prospect of buying a new car. The staff made it impossible for us to walk away without this car. The price was right, color was perfect and would certainly accommodate our three dogs. The overall experience was exceptional. I would certainly recommend this dealership for anyone interest in a Hyundai and tell them to see Blair, Ed and Shawn the Manager. Thanks guys for everything!

lmiles2215

Nov 24, 2014

Went to Cherokee Hyundai on several occasions looking at multiple vehicles as I was trying to decide what I would get for my daughter. Each time I stopped by Kevin took the time to answer my questions and was so helpful and not pushy at all as we compared not only the vehicles on his lot but also as we considered other makes and models. Kevin was the reason we purchased our vehicle there and it all had to do with his level of service.

hulksmashech

Nov 19, 2014

Just bought a new 2014 Hyundai Veloster last week and the entire staff was great. Very professional, courteous and helped me get exactly what I was looking for. They made my buying experience very fast and painless. I would recommend them to anyone looking for their next new or used car. And my sales associate Will Armstrong is the man.

pattybrady

Nov 19, 2014

My husband and I were in town from Savannah visiting my daughter. Cherokee was servicing mypresently owned 2010 Sonata, so I decided to browse the showroom and dealership lot. They were so friendly and helpful that my decision to purchase a new vehicle was a joy. I would recommend Cherokee Hyundai to everyone. You will never dread that car dealership experiencehere. Come on down and try them out.......Kudos to Mr. Ed Jenkins, our sales consultant.

sundar.manyapu

Nov 19, 2014

Recently I went to buy 2015 Sonata after having conversations over phone and text messages. Agreed on one price and APR (o.9%) but later during financial processing changed the APR to 2.3 % despite having excellent credit and qualified for the Hyundai finance 0.9% APR for 60 months. When I did not agree to buy the car with their new terms of APR which costs me around additional $1100. Then they brought down little bit of APR to 1.95% still the financial charges are $1000. This is not fair deal and I have to back out. When the credit score is good why a person like to choose a higher interest rate and pay more on interest to the financial company?After spending hours at the store selecting the color of the car, accessories and all other paper work I have to come back empty and got disappointed. I texted and got confirmation on the price couple of times before I reached this dealer. I felt I got cheated. I do not recommend another to this dealer.

vman3972

Nov 13, 2014

Just bought a new 2015 Veloster a couple of days ago and wanted to share on how pleased I was with the overall experience. Would definitely recommend them to anyone looking for a great car buying experience!

Cassie Nanoff

Nov 8, 2014

My husband and I had already gone into another dealer and test drove several vehicles, spent an entire day there. We told them we would be making a final purchase within 4 days. We contacted them to tell them what exactly we wanted and too see if they could meet our needs. We never heard from them again. We walked into the Kennesaw dealership with hesitation seriously considering going with the other make we had been looking at but we were instantly greeted and sat and told Kevin exactly what we were looking for and he actually listened and even took notes. He then showed us only what we were looking for instead of wasting our time since we were pretty certain what we wanted. Within 2 hours or so everything was done and we were leaving with our new car. Having just been in an accident that totaled my 2013 vehicle and all the stress of that situation I sincerely appreciated the effort that was made to make sure that purchasing my new vehicle did not add any further stress.

eaglecat66

Nov 8, 2014

I especially enjoyed my salesman Nick verry professional and courtesy top notch .this is a no gimmick dealership straight up and down would recommend 2ne1

dburnet3

Nov 7, 2014

My experience at the dealership was great! My first car buying experience with Cherokee Hyundai was wonderful...the team was friendly and helpful! Prior to buying the car I corresponded with Arin and he was extremely receptive and walked me step by step in what I needed to do in order to purchase my first car! When I got to the dealership I was immediately greeted and Nic assisted me in completing all of my paperwork. He was extremely friendly and made me and my boyfriend laugh the entire time. Buying a car in general can be stressful but from the online help to the assistance at the dealership my experience was GREAT!

KATIE GILBERT

Nov 5, 2014

Staff was very cordial and helpful. They did not have the vehicle that I wanted but had it transported to their dealership from another within a day. Very pleased with my experience at Cherokee Hyundai.

linda.meyer.16121

Nov 3, 2014

My experience was pleasant and all the employees I spoke to were very nice and helpful. Everyone was very courteous and anxious to please the customer.

elder.hernandez

Oct 30, 2014

It was a pleasure doing business at Cherokee Hyundai all the staff is great and they have the best prices. They were very nice and professional and the buying process was the fastest I have ever received.

Don E Moore

Oct 13, 2014

I bought two cars--a new Elantra GT and a 2012 Genesis, and traded in two used cars, so it was a complicated transaction. In spite of that, they gave us a very good deal. Jon Voccaro, sales manager, was very personable, professional, and knew his products. Steve Payne did what he said he would do in service. Blair Bradford is a new salesman and should be more proactive and needs to learn much about the product. Cody Hudgins, was the most helpful, particularly with the small details. His desire, positive attitude, enthusiasm, and sales philosophy is so good he could serve the company by teaching others. The financial managers James Young, and Johnathan Conway, knew their stuff and were very efficient, and pleasant. Overall the experience was excellent. They are people and they made mistakes: the paperwork took too long, they didn't tell me how the keyless entry worked, and I paid $20 for two smart key batteries that were available at a grocery for $3.49 for two. I have now bought 3 cars from this dealer, so it shows that I like the dealership. THE CARS ARE GREAT.

mommadeedee

Oct 7, 2014

The team at Cherokee Hyundai went above and beyond expectations to help get us into 2 new vehicles. Their team was patient, kind, very knowledgeable and super genuine. We recommend this dealership!

tabbycat1

Oct 4, 2014

On Oct 2nd I purchased a new 2014 Hyundai Santa Fe Sport. This is the second Hyundai I purchased from this dealership. I still have my 2011 sonata and my experience with this dealership has been outstanding. There service is the best I have ever experienced. This is the main reason I chose to return and make my second purchase from them. I would especially like to recognize my sales consultant Joshua Kim. He made every effort to make this purchase flawless and he succeeded. Whenever I visit the the dealership everyone on the staff wants to make sure they understand your requirements, explain what needs to be done, and once the car is serviced you can be sure it's ready to go. I highly recommend anyone considering to purchase a Hyundai should first visit this dealership. You will not be disappointed.

I Watch

Oct 1, 2014

Personable, professional, educational and simply satisfactory - Yes, my experience buying my 2014 Sonata was PPEASS.... Ask for Ed Jenkins and hope you get James for financing.... Hyundai provides an outstanding product, with a great warranty and ultimately turned out to be the best bang for my buck.

Brenred

Sep 25, 2014

Great salesperson, Kevin Shakur. Service has always been great and staff are all very friendly and professional.I am happy with my new vehicle purchase. Have driven Hyundais since 2005. Great dealership!!!

victor.agramonte

Sep 24, 2014

We have become a Hyundai family ever since our first one back in 2004. So far we have purchased 1 Elantra, 1 Tuscon, and 2 Sonatas from this same dealership. Since our first car they have become my 'go-to' dealer for a new car. They are simply the best at everything they do.When purchasing my 2015 Sonata, they were the only dealership I visited and I knew that if I did not purchase there, I simply would not purchase. But I knew I would since I knew they would give me the best deal in the area. Their service is hard to beat. Normally one should be scared of dealership service dur to the high prices. But this one is different. They are just hard to beat and if you do find a less expensive service, you can bet it's not as clean and professional and perfectly worked as these folks are.In the event I should decide in the future to trade mine in, they will see my smiling face standing in the showroom intending to make a sale.Thanks Cherokee Hyundai for your business!

Angelafjustice

Sep 23, 2014

Everyone I dealt with at Cherokee Hyundai was great! They handled so much of my deal online for me, which saved me tons of time when I went in. I drove a long way and past several other Hyundai dealers to get to this one because of the awesome deal and the great customer service. I'm glad I did. Would definitely recommend them!

swans786

Sep 17, 2014

We just bought our third car this past Sunday on the 14th. The service we got was unforgettable. Our Sales expert was kind, polite, knowledgeable and super friendly. Sam made us feel like we were his friends that he has known for years instead of customers. He helped us out with telling us everything about the car we were looking for. We didn't expect much out of the car we wanted but turned out that Sam made it possible that everyone in my family got the choice they wanted in one car. For instance I wanted a moon and a sun roof on our car, my brother wanted a sports vehicle, my mother wanted the comfort of a luxury car and my father wanted a spacious SUV for the car. Sam then combined all of our ideas into one car and that was a brand new 2014 Hyundai Santa Fe Sports. It was perfect with all the features and gadgets it came with. We are very much satisfied with our purchase at Cherokee Hyundai. Thanks for the best experience we have ever had for purchasing a car. Sam you are the best!

Ms Vane

Sep 4, 2014

This was my greatest car buying of my life. They were very professional and patient with me a senior person. If anyone in my family start looking for a car I would not hesitate to recommend them or anyone else. I got a great deal Thanks guys.

justpeachy

Sep 3, 2014

This is truly the place you want to go to buy a Hyundai. Saj, Sam, and T. Are knowledgeable, kind people, and not your average car salesmen. Thanks for the best experience I have ever had purchasing a car. I just might be a Hyundai lifer.

janthony.9845

Sep 2, 2014

The experience I had at Cherokee Hyundai made for a great experience in buying the first car that is truly mine. Nic was very friendly, attentive, and helpful throughout the process. He understood what I needed in a car and he set me up with a 2014 Hyundai Elantra. He also informed me of the many options and the services Cherokee Hyundai provides. From there, the Cherokee Hyundai team as a whole made sure I was taken care of and I received the best deal. Having a new car is exciting enough, but it's even better when you had a highly positive experience in buying it. Since I bought the car, I've been telling my friends and family about Cherokee Hyundai. Thanks guys!

jcsevers

Sep 1, 2014

The sales staff is the best I have dealt with in a long time. They were very patient, not pushy and answered my questions in understandable language. I would not hesitate buying from them again or recommending them. There fantastic!!!

dellsworth

Aug 19, 2014

Although I did not purchase my vehicle here, Phil and John were both exceptional and did everthing possible to try to get me what I was looking for in the price range that I wanted to be in. They were not pushy but continued to follow up with me even after they knew that I was not purchasing from them. (Ended up buying new from a different Make). If I was purchasing based on sales staff alone, they had my business. I will definitely refer them.

mayawest

Aug 16, 2014

I recently bought a 2015 Hyundai Sonata. The team at Cherokee Hyundai was excellent (Nick, Jon, Scott and James) They were very friendly and professional. They patiently worked with me to make sure I found the car and price that was right for me. I am very pleased with their service and would gladly recommend them to anyone that is considering buying a car.

ndfightingirish

Aug 15, 2014

Bought a Santa Fe from this dealership. Traded in a PAID OFF vehicle and PAID CASH for the difference. Paid for the Resist All treatment. Picked up the vehicle after it was supposedly applied. They didn't even get the bugs off the front of the vehicle before "applying" it. Nor did they remove the tag as the space under the tag was covered in dirt. Had to make a return trip to have it redone. Went to Maine for the birth of my first grandchild. . A couple days before my tag expired, I called the dealership and asked to be sent a new one as I was out of State and did not want a ticket. Was told only 1 temp tag per customer. I knew this was not correct, but could not get anyone to send me another tag, so I had to end my trip to see my first grandchild after only 2 days and drive back from Maine to get another temp tag, only to be told I could have gotten another one sent to me overnight. Inquired as to where my tag and title were and was told the dealership mistakenly added Capital One as a lien holder even though I TRADED IN A PAID OFF VEHICLE AND PAID CASH FOR THE DIFFERENCE. I OWED NO ONE. Had to wait for this error to be corrected. Manger Scott Morris offered to tint my Santa Fe's windows AND give me a check for $200.00 for all of my trouble. This was at Memorial Day weekend. Here it is nearly 90 days later and still no check. Called several times, but Scott refuses to call me back. Spoke with another manager who PROMISED he would get to the bottom of the issue and get me my check. No check yet. Windows were tinted ONLY IN THE FRONT. If lies and incompetence are what you look for in a dealership, buy a car from Cherokee Hyundai.

haldcottingham

Aug 13, 2014

I had hesitation going into this dealership (based on another bad dealing elsewhere). I left with nothing but glowing thoughts. My Salesman was Phil Lombardi. He was not a typical rushed, pushing car salesman. He seemed to me the most genuine guy that wanted both him and me to be happy. The dealership should be happy to have him and I'm sure he'll do outstanding things there. The rest of the staff I encountered were all professional and pleasant. I met Scott (Manager), Savannah (Internet Sales) and a sweet woman at the front desk. They all made me feel at ease and made the process easy.I traded in a 2012 Chevy Cruze and they gave me max trade value, as well as a wonderful deal on a new 2014 Sonata 2.0T. I would be more than willing to recommend this dealership to friends and family alike. This is the first time I would actually do this. I've purchased 8 new vehicles.

marnold9665

Aug 11, 2014

I bought my first new car and Blair got me in one that I wanted for what I was willing to buy could not be any happier

mamasue48

Aug 7, 2014

James Caldwell was an excellent salesman with endless patience and humor. I went into the dealership with a price that I would pay and they met it. No haggling. Another dealership called me after I had given my price to James and said they would beat it by $500 but I didn't feel it was right to change the deal after I had given Cherokee Hyundai the price that I would buy the car at and they were trying to meet it. I also love the car! The mpg estimate was right on the money!

post62

Jul 25, 2014

This was my first time purchasing a car and the process was easier. I was close a couple times before with very pushy efforts from a the sales person and his manager. Here at Cherokee Jonathan Vaccaro did not once give me that pushiness. Based on my where i was wanting to get to for budget they did there magic and got me to close to where i wanted to be for a payment. Overall I hope i get this same type of service and professionalism from another dealer, if for some reason I cannot make it back to Hyundai Cherokee.

mrx

Jul 20, 2014

I just purchased my second Hyundai from this dealership. I continue to be impressed with the Hyundai product as well as the professionalism and respect from the employees at Cherokee Hyundai.

mshulk

Jul 15, 2014

Sam was awesome! He is very knowledgeable, and spent a lot of time with us. Couldn't have asked for a better experience! Overall, it was a quick and painless trip...and I got an amazing new car!

belzarak

Jul 13, 2014

I was interested in a new car and was lucky enough to have Sohail Sadiq as my salesperson. He was extremely polite, courteous and knowledgeable. He didn't try to pressure me into the biggest and the best. He simply asked what I was interested in and what was my budget. He then showed me multiple options that were within my budget and let the car sell itself. He was able to explain the features of each vehicle, including information about which year models such features were first on. His in depth knowledge of every portion of the car made me extremely comfortable. His friendly demeanor and quick wit had me smiling and laughing as I examined the cars. Working with Sohail was less like dealing with a salesman and more like getting advice from a knowledgeable friend. Whenever I decide to purchase another car, I'll be contacting Sohail directly to ensure that I get the best service possible.

jmarie18

Jul 9, 2014

This was one of the best car buying experience I've had. From the time I stepped on the property, to the time I drove off the lot in my new ride, I was very well taken care of. Phil was great to work with.

msand74

Jul 6, 2014

I recently purchased a new vehicle from Cherokee Hyundai. Jon Vaccaro was my sales consultant. His style and manners were first class from start to finish. He wasn't lying when he said he would make my car purchase experience Fast, fun, and easy. When I knew it was time to get out of my car I started researching Hyundai dealerships in the Atlanta market. I went with Cherokee Hyundai based off the recommendation of a friend who previously worked with Jon Vaccaro. I called and he scheduled an appointment for me. When I arrived, the car I wanted to test drive was pulled up front in a VIP spot waiting for me. Jon showed me so many features I never knew about on the car. He really knows his stuff. The entire drive was educational. I knew it was what I wanted. The next surprise was the negotiation process. Jon knew where I wanted to be and after a very fair value for my trade and relaxed negotiations we came to an agreeable number. I left shortly after I arrived in my new car. It was a fantastic experience. I highly recommend Jon Vaccaro for your next car buying experience. You wont regret it

beccamyers

Jun 28, 2014

It took 3 of their people, but I couldn't be happier!!! Megan was instrumental in the buying process by being responsive and holding my interest. She is the reason we even made it to the dealership. Sohail was very kind and informative throughout the whole buying process. He made sure we were well taken care of. Luigi, the manager, even stopped by to make sure we were doing well. He made sure we understood what we were getting and that everything was clear. Neither one of the gentleman were pushy. They made us feel welcomed and valuable. I highly recommend this dealership as the manager was not only visible but also thoughtful and looked through our lenses with the car buying experience keeping our feelings and desires of the utmost priority. I am excited for my car and couldn't be happier with the buying experience. I thank all three for their help!!

Amymoon

Jun 16, 2014

This was the best car buying experience I have had! Jon Vaccaro was great, and the dealership worked hard to get me the best deal!

bethjones

Jun 16, 2014

I gave the Dealership a "Great" rating because of their helpfulness and patience with me and my mother while she selected a car. My mother is 84 years old and wasn't sure exactly what type car she wanted. Her main criterion was for it to "sit" good. We went to the Hyundai dealership because Mama having sat in a Sonata of an acquaintance thought it might be the car for her. The person who met us at the door was Phil Lombardi. He was so patient and kind to my mother and let her sit in multiple cars. He even talked her into taking a test drive in one. She thought the Sonata would be great, but wanted to keep looking. Phil had the finance person give her some numbers for the purchase of a new 2014 because that is what she thought she wanted. Since it was a little out of her price range, Phil showed Mama a beautiful 2013 silver Sonata for her also to consider. It would come with the full 100,000 drive train warranty. We decided to shop a little more. I took mom to several other places to sit and try out cars. She kept coming back to the silver car Phil showed her. So, we went back the next week and the 2013 Silver Sonata was still available and had actually had a $1,000 price reduction. Mama bought the car and is very happy. Phil and the entire team were so sweet and helpful to me and my mother. I know we took up extra time, but no one seemed to mind. Thank you, Beth Jones

reggaeboy900

Jun 10, 2014

I was on the lookout for my first car ever on Memorial Day, and wanted something used. After going to places like CarMax, and other dealers, I stopped by this Hyundai dealer. I wasn't necessarily looking for a Hyundai but I just wanted a nice dependable car that could last a few years. While the other places were more interested in what I was willing to pay before I got a chance to look, my sales associate, Johnathan Vaccaro, was a bit different. Sure, price was an important factor, but he asked me what I was looking for to start with. He presented a 2007 Volskwagen Passat(Wolfsburg Edition) that was in great condition inside and out. We took it for a test drive, and I was sure I didn't want to go anywhere else for a car. When it came down to talking about payments, Johnathan and his manager did everything they could to get the price into range I was willing to pay. They did just that and we agreed to sign the deal. Johnathan made things even better by treating my wife and I to to lunch. We got out of there with a great payment, a great car, and a great experience without too much hassle. That's not all though. Unfortunately, after just about a week of driving, the Saturday after Memorial day, my a/c went out. Needless to say, I was a bit miffed and wanted answers. Again, there was no major issue. Johnathan was on vacation but got in touch with me when I told him about the issue, and said he'd take care of it when he got back. When I took it in, Johnathan actually drove the car to the nearby Volskwagen dealer to get a better idea of what was going on. In the meantime, I got a loaner car. The compressor needed to be replaced(Volskwagen guys said it was just a freak occurrence) and would cost almost $2000. The Hyundai team took care of the bill so when I went back to pick up my car, I just drove out in a few minutes with no problem.After those experiences, I'd be happy to go back to Cherokee Hyundai. They definitely went above and beyond.

sdensmore84

Jun 8, 2014

I just wanted to say that I have bought countless cars and Paul Adkins is the best salesman I have ever had, he really seemed like he was in our corner. I hope that he stays with the company, because the next time I trade I will only deal with him. Thanks again for all your hard work. I will try to take it easy on you next time Paul. Thanks again

michaelSpino

Jun 7, 2014

Wow! I love this place. I've been bringing in my '09 Sonata Limited for maintenance for quite some time. I've been very pleased with the service dept. I met JC in the shop area one day & he commented how nice my car was but that if I ever considered selling it to contact him & he gave me his card. He was so nice, I knew I liked him but didn't realize that we had met before at a local school. When we came in to look at cars, I asked for him & it all came out in conversation. What a great guy. Then we realized that we'd even lived on the same street before! I told him what I like in a car, and he found just the right one. He read me like a book, paying no attention when I said "I'm not picky". Because I'm very picky; I just try to be nice about it. His recommendation of the '12 Genesis exceeded my requirements & with the deal we made, I've never been so happy with a car purchase!

joaniejd

Jun 6, 2014

This is my 2nd experience purchasing a new vehicle at Cherokee Hyundai. I found both experiences to be exceptionally easy, painless, friendly... no pressure. Buying a car had always been more unpleasant than fun so when I went to Cherolee Hyundai the first time it was such a pleasant surprise to have a fun experience I didn't hesitate to become a repeat customer. Thanks for making purchasing a new car fun!!

JackiViles

Jun 5, 2014

I have bought several cars from these people and they are the best. They are the most reputable people to buy a car from and they also have the greatest service department in the North Atlanta metro.

sbreed

Jun 4, 2014

This is a great dealership. Saj Janjooa was delightful and very helpful. Jonathan Vaccaro was also super nice. We were very pleased and happy customers!

ddean1115

Jun 1, 2014

JC was excellent to work with. Great personality and he really listen to what we said and was very patient answering our questions. Best salesperson I have ever dealt with.

pikhyun

May 30, 2014

I'm very happy with my dealing with this dealership on the buying process. They had a large amount of models on hand to check out on there lot with a competent salesman that address all of my questions.

skysmama

May 27, 2014

I submitted an online inquiry for a quote on the Santa Fe Sport. Within minutes, Cassie Cepeda reached out to me and helped match the price I was looking for. She was very sweet and didn't just give me BS to get me into the dealership.Once I got to the dealership, I was greeted my Cassie and Sam Janjooa. I cannot say enough good things about Sam. From the moment we met him, Sam gave us his undivided attention and made my husband and I feel important. Sam listened to everything we were looking for and worked extremely hard to deliver on all our specifications and expectations. Sam was very thorough and informative with telling us about the car and what we can expect from Cherokee Hyundai. He even proactively scheduled my first oil change on a Wednesday when the free manicurist is there! He is a very thoughtful guy and I feel like he actually cared about my husband and I making the best decision - something I've never experienced before when purchasing a car. Sam is awesome and I will definitely go back to him when I purchase my next car!

mabbott41

May 25, 2014

Thanks to everyone who helped me...Saj especially. I was a bit of a challenge and my credit not stellar..they made it work. I will be back and I will send others your way.

SandyG824

May 24, 2014

I needed a car and wanted a Sonata. I found what I wanted and drove it home. The process took a bit longer than expected and was the only downfall of my visit. My salesman Nic was very professional and friendly. He took the time to answer my questions and made sure that I got the car I was looking for.

inacwithana

May 22, 2014

Fantastic dealership overall. I wanted a new Genesis and worked with Saj. He kept an eye out for what he thought I wanted, and when the blue one of my dreams came in, he made a point to contact me and even hide the car until I could come drive it! Needless to say, I purchased it, and I couldn't be more thrilled. I will recommend this place to everyone I can!

rai0922

May 21, 2014

The sales rep, Saj Janooja and all other employees were friendly and helpful. There was no high pressure sales tactics and Saj was extremely knowledgeable about the vehicles.

KellyFinethy

May 19, 2014

This was my first car purchase and Sam was wonderful. He answered every question I had and was friendly, personable and thorough. I would recommend him for anyone interested in purchasing a Hyundai.

moo24

May 18, 2014

Jon Vaccaro called me about trading my old Elantra for a new one at a much better interest rate. We were able to work out a deal. Everyone was kind, professional, and courteous.An overall pleasant experience.

marinojm86

May 16, 2014

Saj was exceptionally friendly and on top of every part of the process of purchasing my car. He put absolutely no pressure on me while doing everything that he could to get the lowest price for the car that I was looking at. I would highly recommend Saj to any person looking to purchase a vehicle from Cherokee Hyundai.

gregkane

May 13, 2014

I wasn't ready to buy!!!!!!!!! I was just looking to see what kind of deals were out there. I had spent a number of hours on the www. to check cars and finally settled on the Sonata Limited Hybrid. I had visited two other Huyndai dealers one in Duluth and one in Chamblee and was NOT impressed with the integrity of the sales people and particularly the sales managers. I just felt they didn't care about what I was saying and what I wanted. My visit to the Cherokee dealership changed ALL THAT. Jon Vaccaro is awesome, listening to what I WAS SAYING, did NOT sell me but just told me about the car and the dealership. I was NOT going to trade my vehicle but they treated me fairly and gave me an honest trade in value and I BOUGHT. Jonathan Conway (finance manager) was very helpful and very patient walking through some unusual credit issues but together Jon and Johathan had me in my car and down the road in record time. I would HIGHLY recommend this team and this dealership. If you like honesty, integrity and a no pressure sale approach you'd do well to call John and he WILL gain your confidence and your business.

MatthewWare

May 13, 2014

I was absolutely blown away by the customer service and honesty that I received from Jon and the rest of the staff at Cherokee. I ended up having to do most of my negotiation via text because I was out of town and I knew the vehicle I was seeking wouldn't be around long. We were able to set up and appointment and after test driving the truck the manager insisted on preforming a safety check before he would allow me to drive it off the lot (the truck was a recent trade and they hadn't had time to preform the inspection prior to my test drive). Upon inspection they discovered that the truck needed new brake pads all the way around. Cherokee preformed all the work in a timely manner and at no charge! In addition, we had already settled on a price that was nearly $2,500 below KBB and there were no hidden fees attached. The price we settled on was truly they price that I paid. I had to drive 2.5 hours to deal with Jon at Cherokee and I'd gladly do it again.

MleeFSU

May 10, 2014

First off, I want to say that the very best part of our buying experience at Cherokee Hyundai was working with Jon Vaccaro. He was a consummate professional. Please see our separate 5-Star review of his efforts. This review is more about the methods and manner in which the dealership processed our transaction.1. Jon Vaccaro and I worked out the terms of the deal via email. His manager told him we had to come in that day or the offer would be rescinded. The offer was as follows: "Ok, if you come tonight you have a deal. $6,500 down. $1,500 for the trade. $18,300 from your loan. $26,300. The deal is good for tonight only."It is worth noting that we entered the dealership being pre-approved for a loan through our credit union at a very fair rate.2. We went out to look at the vehicle and empty out the contents of our trade -in. The loan manager, Jonathan, was clearly agitated that we were clearing out our old vehicle before we went into financing, resulting in his having to stay late. We would have arrived earlier but traffic on a rainy Friday night going northbound was hideous so we waiting until it started moving again, leaving home at about 6:30 (they closed at 9:00 PM).3. Once we sat at the finance desk, Jonathan the Finance Manager, told us that he could get us a better rate on a loan if we would give him a chance. He said that he could get us a lower rate by using his financing source, a nationally recognized bank. We agreed to let him pull our credit and try. Next thing we know, he got us a lower rate, then he got up and left us in his office without explanation.Jon Vaccaro, our salesperson returned, and told us he made an error in our paperwork and that his manager would not honor our above agreement. Now before you go blaming Jon Vaccaro, you must understand the game. This is what I consider a classic "claw back" maneuver. Instead of us being sold the vehicle at the $18,300 price we agreed upon, we had to renegotiate the deal in the finance office to $18,700 to get the dealership to approve it. What did that mean? It meant we didn't save a dime using their finance company, but we did walk out with exactly the same payment we would have had had we used our own bank loan, so we lost nothing.My issue with this is that the managers at Cherokee Hyundai took a wonderful buying experience and pretty much ruined the mood of it with their heavy handed tactics in an effort to enrich themselves, in my opinion, unethically. They placed our salesperson in an untenable position of having to defend their "claw back" through self-deprecation and left us feeling as if this car dealership, like so many others, lacks the ethics standards most Americans live by.All in all, I would still recommend this dealership. It is better than the others we visited. That being said, watch your back in finance.5/19/2014: Update- I no longer recommend this dealership do to what I believe to be intellectual dishonesty on the part of one of their managers, Scott Morris who just wrote to me the following:"My name is Scott Morris and I am one of the Sales Managers here at Cherokee Hyundai of Kennesaw. I feel the need to respond to your dealerater.com comments that are simply not the facts. First of all this is my profession and I do not play games, nor do I choose to participate in your so called "claw back" tactics. Unfortunately what happened in your case was simply a new salesperson not knowing what either you meant by the numbers you gave him or he did not portray those numbers to me correctly. Jon (who by the way is going to be a great salesman with just a little more training) told me you wanted to buy the car for 26300 out the door and you wanted 1500 for your trade. When working a car deal out the door means including everything. Therefore, I included your trade of 1500 to get there. At no point in any conversation did 18300 come up. If that was the case I would have said there is no way possible. As far as your comment about ethics that most Americans live by this is the exact reason I sent Jon in to the finance office to explain his mistake to you. The way I was brought up if you make a mistake you be man enough to admit it. As Manager of the store it is my job to stand behind my employees and ultimately sell the car if it makes sense. I will be perfectly honest with you. The deal that we made did not make sense but, I took several things into consideration when I decided to take the deal. First was I simply should have talked to you directly about the offer you made. Second, I should have trained Jon a little better about what "out the door" means. Last, I took your time and willingness to drive to our dealership into consideration. Thank you for you time and understanding,Scott Morris"Please note that the quote above stating that my loan amount was denoted by his representative as $18,300, yet he calls out my manhood because he REFUSED to honor the deal his salesman made with me via email. I was upfront about what I was willing to pay. The vehicle I purchased was listed on the Internet at $25,491, so do you think it was rediculous to offer $26,300 for the vehicle with taxes, tags, and title? I didn't. He admits to sending the poor salesman to do what he should have done. Man up? If anyone needed to man up, it was Scott Morris. I honored my end of the deal. In fact, I put up another $400 to make the deal go through. The owners of this dealership need to address this insulting tone coming from their managers if they intend to keep their Hyundai dealership.

TKT

May 10, 2014

Saj was quite friendly and very efficient in getting me a good bit for my trade in and a a fair price on my purchase.

wcmayo1948

May 3, 2014

This was my second purchase from this dealership. I returned due to the positive experience when I bought a 2012 Sonata, and my recent experience was even better. My initial contact was with the General Manager, Rob Manohar, to discuss my interest in trading for a 2014 model. When I arrived at the dealership Rob had all paperwork completed and all that remained was for me to select a car. Nic Johnson assisted me, and I was able to choose the perfect car at a price significantly better than other dealer quotes. I highly recommend this dealership and these two gentlemen. Based on my experience, my son will most likely purchase and/or lease 2 new vehicles from Cherokee Hyundai in the coming months.

Laurasnyder1

Apr 30, 2014

Scott is probably the nicest man you could ever meet. Not only did he get my pre approved for 0% financing, he also gave me a great price on my new car. I came back to Hyundai to purchase my second car because of Scott's excellent service to his customers. He had me pre approved and in a new car that was delivered to my home within 2 hours. I would recommend Scott to anyone looking to purchase a Hyundai. He has a loyal customer for life.

polishblue

Apr 30, 2014

Why straight fives? Because this dealership (and Jonathon Vaccaro) are totally awesome. I went in after having two bad experiences (one at Carmax and one at Nissan) and ended up not only looking at an awesome car, but purchasing said car. This is the first time I've ever bought a car, let alone gotten financing for one and Jonathon put me in the car I only *dreamed* of purchasing because I thought it was way out of my price range. I didn't just buy my first car, I bought the first car that was comfortable to ME and something I'm going to love driving for years to come. The peace of mind that comes with the 2014 Hyundai Accent I purchased was only an added bonus to the fact I love it. Thank you guys so much!!!!!!! <3

bcress1

Apr 29, 2014

I have been more than pleased with my experience through Cherokee Hyundai. Each employee I have had dealings with there have always went above and beyond. Special thanks to Jon for working so hard to get me into my Santa Fe. This vehicle is the perfect fit for my family and I highly recommend Cherokee Hyundai to any who are thinking of purchasing a new/used vehicle.

tdmagee19

Apr 29, 2014

Communication is key when making a deal on a car. That is all I have to say about the deal that we made with this dealership.

Bkonecheck

Apr 28, 2014

Nick was fantastic. Came in knowing what I wanted and Nick provided me with a test drive and tour of the vehicle. He was knowledgeable about all the features and benefits that come with the Elantra GT. When it was time to sit down and talk numbers Nick was very straight forward and honest. We were able to come to a deal that both myself and the dealership were happy with and I drove the car off the lot an hour later. Great experience and I will recommend Cherokee and Nick to anyone. Thanks for everything.

2eseehcdaed

Apr 25, 2014

My daughter and I visited the Hyundai dealership to BEGIN our search for a car for me. We didn't anticipating buying anything that day. Ed was our sales representative -- excellent sales demeanor. Available...answered questions...didn't pressure. I ended up buying a new Elantra, 2014. Ed made the whole experience easy. No one at Hyundai tried to pressure us into something we didn't want. The actual paperwork didn't take long. We drove home with a new car later the same day.

Lcl3vc

Apr 24, 2014

I had a great experience buying my first new car on my own! I was going back and forth between a stock brand new car and a fully loaded used car. Phil was extremely nice & helped me decide on my fully loaded Hyundai Elantra and I absolutely love it! Would definitely go there again.

Melissa567

Apr 18, 2014

Had a great experience purchasing my new car:) Everyone was very friendly and the process was easy to complete. I am happy with my new car. Thanks Jon for your help you were great!

lkmordaunt

Apr 14, 2014

I came into the dealer with thoughts of purchasing the Genesis. Nick approached me and we talked about my expectations. After a few minutes-we took a test drive. The car is amazing! I left the dealer to go home and wait for my SO to go back with me to work a deal. The reality is...as much as I WANTED a Genesis, I didn't. I have a 10 1/2 year old Eclipse that still gets 25 miles to the gallon city driving. The Genesis does not. I decided to test drive my 2nd favorite car...the Veloster. I fell in love! Great sporty feeling, but not grandma material. Nick was patient the entire time, running in and out to get keys to whatever car I chose to drive. At the end of the deal - I did buy a car, not the one I went in for, but the one I actually wanted. I appreciate the patience Nick had during the entire purchase process. I am confident he will do well!

wph11

Apr 14, 2014

This is my second Hyundai Santa Fe in four years.first one at Cherokee Hyundai. It only took two visits, working with JC Caldwell both times,to conclude a very satisfactory sale of the exact car we were looking to buy. The dealership is well stocked with a great array of inventoryand JC is extremely well versed in all of the vehicle's features and options. The transaction was both professional and satisfactory to meas a customer.Everyone that I dealt with at Cherokee Hyundai was helpful and polite. I will certainly recommend Hyundai and Cherokee as my choice in bothvehicle and dealership. Thank you all for a very pleasant and satisfactory experience !William P. Hickey

DUKEY

Apr 13, 2014

I want to Thank not only the entire dealership where I found every person attached to Cherokee Hyundai to be first rate but especially to my sales person Nic Coleman. Nic explained all the aspects on the Sonata I had selected in depth without being overly agressive in his tactics.I use each experience as a adventure and make it fun not only for myself but for those I am dealing with and enjoy the experience when they do the same with me. Nic was totally professional and even took the time the day afterwards to go over the Sonata once more with my grandson when we arrived at the dealership to pick up the vehicle. I found the Sonata clean and detailed and ready for a smile from the grandson who I wanted to show that car buying can be a rewarding experience vs a chore to dread. Nic was trained well and I applaude his managers for doing it right. After meeting some of the Management personnel I understand WHY the folks at Cherokee are first rate. Thanks Nic.Big John Kuniskis deserves a good mention as well. John was a great guy to deal with in finance unlike many I have met in the past. John got the paperwork chores done quickly and with a smile...........Overall, I rate this dealership a FIVE STAR which in my book of adventures is rare but first rate. I will be back in the future to check out the new Genisis as soon as my lease on an Acura is finished in 2015. If I do buy or lease a Hyundai , Cherokee will be THE dealership that gets my business. Lastly, I want to applaude Luigi Cellupica who popped in as Management to answer specific questions from Nic and Myself . Luigi was totally professional in his knowledge and plays well with others of my generation. I will be stopping by soon to enjoy a pizza with the guys in Cherokee and will recommend them to anyone who is looking for a Hyundai. BestJ.D . SeltzerKennesaw, Ga.

shakirahhsays

Apr 7, 2014

Being a college student like myself, I came to the Cherokee Hyundai dealership with my mother in hopes of purchasing my first car, since the one handed down to me was on its last leg. I was looking for something most importantly that I could afford. At first I was skeptical because I've heard about dealerships and how they often 'take advantage' of younger people (especially women). Jon was very pleasant and professional from the start! He listened to my wants, requests and assured me that he would do everything in his power to find me what I was looking for! Low and behold he found the perfect car for me a 2012 Hyundai Elantra limited, which I fell in love with at first sight. What was awesome was that an older couple had just traded it in! It was perfect, black with creme/tan interior, sunroof, heated seats, XM radio, the works! What I really liked was that he broke down how being a first time buyer works and the things I should expect. My overall experience was fantastic and I definitely will be recommending Jon to my friends and family that are looking to purchase a car. Thanks Jon! -Shakirah B.

salmartin9878

Apr 2, 2014

I really appreciated the fact that Jon let me sit in and drive as many cars as I wanted to during my visit. I had never seen a Hyundai up close and certainly did not know there were so many different models and options available! I went in looking at the base model Tuscon and as we discussed my needs and wants, Jon used his knowledge of the types of cars Hyundai makes and he led me to a perfect car for my needs and my budget....the Veloster (great fun to drive and plenty of cargo room for me!!). Another great thing about the dealership is that they actually had so many cars of different colors, trims, and options that I didn't have to "settle" or wait for a delivery!Thanks!

woggie126

Mar 31, 2014

I was very uneasy and nervous going into the whole process of buying a new/used car. It is something I, as a female, have never looked forward to doing at any point in my life. But, at some point you have to in order to have transportation of your own. Jon greeted me warmly with a smile & a hand shake. After some whitty banter on both of our parts and finding out what my needs were, I was immediately made at ease. From that point on, testing driving a couple of vehicles to what I felt like was honest conversation with a sales person (it does exist!!!) I was able to chose the perfect car for me! Haggling of the price? No way. It was a simple discussion that I was very comfortable with & Jon made go very smoothly. All in all, I was in & out of the dealership with my new car in a matter of a couple hours!! Now who makes that happen?!?!? Would I ever go back to see Mr. Vaccaro again? Absolutely! And I highly recommend you do the same.

dtrull608

Mar 30, 2014

Very good. No problem throughout the experience. I would recommend this dealership. Kevin is a super sales person. George did a great job closing the deal. Hats off to john in finance. Well done guys.

nancybabb

Mar 30, 2014

I went here first to see if I even wanted a Hyundai but told them I WAS NOT buying that day. Four days later, after going to, and negotiating with, seven other dealerships, I went back here because I really liked Phil and I had promised to give him a chance to better any offer I had gotten. DONE! I believe I got the best possible deal available.

matthewmulkey

Mar 28, 2014

I was on my way to close a deal at another dealer. Stopped here. Left with with a brand new car at a better price!

kejc131

Mar 25, 2014

Genesis is my 3rd Hyndai puchased at Cherokee Hyundai dealer and the price, customer service were excellent. I will recommend this dear to my friends.

BlueHen87

Mar 24, 2014

GM was responsive and helpful on service related matter. Issue is completely resolved and I intend to return to Cherokee Hyundai for all my service needs.

JuandaLWare

Mar 24, 2014

The experience was most pleasant, from the moment we drove on the lot. We were greeted immediately and every attempt was made to help us find the car that would meet my work needs. Thanks to all for your professionalism.

Mtd121198

Mar 24, 2014

I really appreciated the customer service. I also appreciated the price of the car and the money I got for the trade in. It really helped. All thumbs up in my opinion

mprime

Mar 19, 2014

This dealership is honestly the best one I've been to yet. Yes, they are very charismatic people like a typical sale person is, but this place is amazing. They really understand and try to get you the best price without losing them too much money. They really care about the customer and their needs

Shwazza92

Mar 5, 2014

I was looking to buy a new 2014 Hyundai Elantra. I have been to Terry Reid Hyundai, Ed Voyles Hyundai and Rick Case Hyundai. All these dealerships are so pushy and then I stopped by at Cherokee Hyundai in Kennesaw. I met with a salesperson named Sam Janjooa. He was not pushy at all. He's very knowledgeable about Hyundai products. He answered all my questions and he knows everything in and out about the Hyundai Elantra including the horsepower and performance. None of the salespeople at other Hyundai dealerships know anything about their products. You can ask them a question and they will go see their manager first. Sam knows everything about Hyundai's. I would recommend everyone to see Sam at Cherokee Hyundai of Kennesaw. What a great experience!

harris9159

Mar 4, 2014

I have purchased many vehicles. This is my first Hyundai. Sam met me at the door; I told him what vehicle I was there to review, he asked a few questions and in a few minutes pulled up the exact vehicle I reviewed on-line. Sam was very knowledgeable about the vehicle and how all systems worked. He was extremely thorough. He made sure I knew everything about the vehicle and asked several times if I had any questions before I left. I was offered water coffee and even a coat, because of the cold temperatures. I will definitely refer people to Sam and Cherokee.

emmagraham

Mar 3, 2014

My granddaughter and I were looking to purchase her first vehicle and after visiting several other dealerships we found Cherokee Hyundai. What a wonderful surprise! The dealership was very pleasant and the folks were just the best. Jon Vaccaro made sure that my experience and my granddaughter's experience was very positive and I was very much pleased that granddaughter experienced a very well dealership, sales associates and management! It is my pleasure to recommend these folks to anyone looking to purchase a new or used auto. Thanks Jon and team for a wonderful experience. My granddaughter is still grinning from one ear to the other.

bertf

Mar 1, 2014

Service was great; friendly with no pressure. Gave more than fair value on our trade-in. We test drove a vehicle but we let them know that we would be test driving another vehicle from another car brand. No pressure to make a decision. They welcomed us to test drive the other vehicle and then decide. We went back to Cherokee Hyundai and purchased a new vehicle. Ask for Saj. He was more than great.

apertiwi

Feb 25, 2014

Sam was great! I was overall please with my car buying experience. Very trustworthy, dependable, and helpful service! I would recommend Sam to anyone visited Hyundai.

mfpilgrim

Feb 25, 2014

This is the second car I have purchase from Cherokee Hyundai and bring 3 Hyudai's into the service department and have always had great service in both sales and service. Thank you

BigH1971

Feb 10, 2014

Jon was excellent to work with. He's very patient and a real people person. When I first walked in the dealership, I was expecting to work with someone else due to the contact we made, but I'm glad it was Jon. He wasn't just friendly, but a realistic salesman. Of course, he sells cars so they're going to make it sound as if you're getting the deal of a life time, but they're in the business to make money as is the consumer is there to save. So, there was a happy medium. Very fair negotiations. There was a Tire Pressure Monitoring Sensor that went bad on my 2011 Genesis (Very Happy with it) and with the warranty they fixed/replaced it with no questions. Its a USED vehiclewhat do you expect?? When its time to buy another car, I will definitely be coming back. Thanks!

ehoffmann001

Feb 4, 2014

Jon V was very comfortable to work with and to deal with from test drive to purchase. He and the team there treated me fairly and respectfully with what I wanted.

cesosebee

Jan 30, 2014

I had my 2009 Hyundai Sonata at Cherokee Hyundai for some service, and was waiting in the lot for my ride, admiring the new models. Jon Vaccaro approached me and said hello....right away you click with this guy. He is funny, down-to-earth, and no pressure. Go see him if you're in the market for a new car. I later met the Sales Manager, Scott Morris who is also a great guy. I ended up buying a new Sonata Hybrid after Jon spent a lot of time showing me different cars. But it took me two or three trips to the dealership to decide, and I really wanted a certain color, etc. Jon and Scott went out of their way to make sure I was happy and in the perfect car, never once making me feel like I was taking up too much time. They sold the car I had my heart set on while I was making up my mind, but then found me a Sky Blue Metallic Sonata Hybrid from another dealer and went to pick it up for me. I want to just sit in my garage and look at it when I'm not driving! Everyone's friendly at this dealership, but Jon and Scott went above and beyond. I'll be a repeat customer for sure.

nickwalls

Jan 10, 2014

One of the best car buying experiences I have ever had. Not only was the dealership very friendly and straightforward Jonathan Vaccaro was awesome to work with. My wife and I never felt pressured into anything at any time. After Jon's patience and letting us test drive a few cars we had decided on our hyundai tuscon. Once we made the decision to purchase it was not the typical delearship experience. There was no haggling or pressure to buy the car. They treat you as if you were their family purchasing a car and give you the best deal they can. Even after the purchase I relized that I was only given one key. Even though it was not part of our "deal" the dealership went above and beyond to make sure we were taken care of. Would highly recommend this dealership and Jon to any family or friends of mine!

Trey51

Jan 3, 2014

By far the easiet, fastest and most professional trip to ANY dealership. As far as im concerned, ill never purchase a car from any other dealership or person. Working with Jonathan Vaccaro was wonderful. I called him, asked about a specific vehicle and he explained that it was not at their lot. Jonathan personally went and picked up the vehicle from another dealership and brought it back to Cherokee Hyundai. Once I test drove the vehicle, it was all down hill from there. Jonathan took care of everything, and was even able to get me a great rate! I recommend Cherokee Hyundai to anyone, and you must ask for Mr. Vaccaro, he will make sure your taken care of.

oniongadsden

Dec 31, 2013

My husband and I came into The Hyundai to purchase a new Car. Jim Scarborough worked with us. We felt at ease with Jim through the whole process. We didnt feel pressured and he answered all our questions step by step. Thank you to Jim and the whole Hyundai family. Steven and Doris Washington.

dgk85121

Dec 26, 2013

On December 14th, we were planning on looking at Hyundais at two different dealerships. We went to Cherokee Hyundai first and were helped by Jim Scarborough. Due to his patience and low pressure sales technique, we never went to the other dealership. We ended up buying a 2013 Sonata, and I felt like we got a fair price. I would recommend going to Cherokee Hyundai and asking for Jim. I would give Jim the ultimate compliment as a sales person. I felt like I bought a car and was not sold one.

debsm4

Dec 12, 2013

From the first contact to the last handshake as we drove away in our new baby, our experience with Cherokee Hyundai was fanrtastic! Leslie was attentive, warm and really listened to our needs. We had a certain budget in mind and he found us a beautiful car with some nice features. My husband is disabled and really needed a GPS and some other assistance features and Leslie delivered all that we asked and more. Our whole car-buying journey was easy, thorough and with help from the on-duty manager Scott, we got the car of our dreams with no nightmares! If you need a vehicle or just need your own car serviced, don't hesitate to visit this dealer. They will treat you right!!!

Nice Nancy

Dec 3, 2013

I hope this review shows up as a five star, because thanks to Jimmie our salesman, Cassie the on line manager and all of the friendly staff, it was! We came at 10 am, drove several cars then went to other dealerships but returned since we found the other dealers just didn't have the cars or prices or service. I highly recommend.

twinsevens

Nov 10, 2013

Jim is fantastic. Of all the dealers I've visited, Jim was not only the friendliest and most enjoyable to work with, but he was also very honest, very upfront, very real about the process and what he could do for me to meet my needs. And he did, beyond all expectations, in the two cars I've bought from him.Do yourself a favor: Skip the other dealerships, come to Cherokee Hyundai and ask for Jim.

besch

Nov 2, 2013

Bought a new Sonata last night and the experience was excellent. Jim was extremely knowledgeable and courteous. He was able to negotiate an excellent deal on our 2013 Hyundai Sonata that we purchased. I would highly recommend you seek out Jim at the dealership when looking for a new Hyundai. beschatmindspring.com

Mike C

Oct 15, 2013

After purchasing a supposedly "CPO" vechicle I've been drugged through the riggers. My battery has to be replaced shortly after purchase. I had to go to an outside vendor to get my alignment done and if that wasn't bad enough, my windshield got scratched as soon as I used the wipers leaving the lot. When talking with the dealership they pretty much made it seems as if it was my fault since I left the lot. They have yet to resolve any issues and made this buying experience similar to that of a buy here pay here lot. I WOULD NOT refer this place to anyone...

joanajoana

Oct 4, 2013

I have purchased several cars over the last two decades, and my best car buying experience happened at Cherokee Hyundai on October 3, 2013. The sales associate (Saj) was very knowledgeable, kind, and patient. The finance team worked hard to get me the best interest rate. This is a great team of wonderful people! I totally love my certified pre-owned Sonata! Thank you all so much !

edgmta

Sep 27, 2013

Kevin Shakur did a fine job representing the dealership and working with us in an honest, straightforward manner. We were able to construct a deal that worked for both of us. Carrie in the finance department was one of the most professional and "together" folk we've dealt with in handling all the paperwork quickly and helping us ensure it was all as agreed (even to the point of smoothly making one important correction). All in all the most pleasant car buying experience in memory.

JimVanwert

Sep 20, 2013

I had visited Marrieta on September 18th, 2013 to view a vehicle at another dealership, however, I had gained interest from viewing the vehicle that I ended up purchasing, from Cherokee Hundai. I drove nearly one hundred miles to view the first vehicle at another dealership, but stopped at Cherokee first to give them a shot at my business. I was greeted by Phil almost immediately. He was very willing to assist us with a test drive. The vehicle was very low on fuel, so I made mention to Phil of it, and he asked that I drive it to a nearby station, which he filled the tank, not just with $5-$10 dollars like most "dealers" would have, but all the way up! This impressed me quite a bit. Upon arriving back at the dealership, I disclosed to him that I was obligated somewhat to view a nearby dealers vehicle that I had actually came to Marrieta for, but that I would call him after doing so to obtain his "best" price on their vehicle. I warned him that I would only give "one shot" at this price quote as I was there to "buy" with cash in hand. As promissed, I called him to recieve the "out the door price" , and at first, we were off base with each other, however, he asked me to "name my price" and he would go to bat for me. Needless to say, within minutes we were doing business together! I ended up with a better, newer, vehicle for less money and with a lot less "haggling" that I was having to go through with the other dealership! Scott, the sales manager, was extremely nice, and understanding of my negotiation tact, and got straight to the point with the numbers. Best car deal I have ever made!

lindaimchung

Sep 18, 2013

I appreciate the professionalism Sam Janjooa showed as he gave my sons an education about Hyundai cars. He took time to explain the aspects of the models we were interested in and patiently guided many repeated test drives. Never once did we feel pressured. In the end, both sons came home with new Hyundai's. We benefitted greatly from our first time car buying experience and felt we were more than fairly dealt with. I highly recommend Sam Janjooa & Cherokee Hyundai. ~ LC-Dalton,GA

Justinrbutcher

Sep 14, 2013

Jim is awesome! No pressure sales and Jim is honest! 3rd car purchased here and will continue to return! I don't even shop around anymore! Thank you! Justin

JoaquimCardoso

Sep 12, 2013

NO PRESSURE ! Very curtious, informative and did his best to make the purchase possible and a pleasure. We will definitly visit for future Hyundai purchases and other vehicles.

MelissaDavies

Aug 30, 2013

I am not a huge fan of buying a car, the process can be stressful and hectic, Jim Scarborough made it practically painless though. He worked well with us to get the price we needed for the vehicle we wanted. He was knowledgeable and very easy to work with. I would definitely recommend Jim and Cherokee Hyundai to anyone looking to purchase a vehicle in a professional and friendly atmosphere.-Melissa D.

Sid

Aug 26, 2013

Brought a car at Cherokee Hyundai. Got a good deal on the car. When negotiating, you should be cautious on numbers what they show to you .In my case, there was a mistake in my payoff amount shown to me.I spoke to manager about this and he was very harsh saying that they made a mistake and i should pay for that. But the employees especially the finance managers have helped me in getting the compensation. Speak to Terrance Green, he is very polite and helpful.

gmcchic

Aug 26, 2013

I'm not a huge fan of dealers in general but I really enjoyed buying a car from this dealership. they treated me like a person and not just a credit score or another commission. I would highly recommend this dealership and Jim!!

mtomiko

Aug 26, 2013

I was very happy with my experience with Jim Scarborough at Cherokee Hyundai. The experience was fair and reasonably quick as far as buying a car goes. I felt like Jim had a very solid knowledge base of their line of cars as well as many other makes and models. I also felt like I received a very competitive price for the car I purchased and my trade-in. I would highly recommend both Jim and Cherokee Hyundai to anyone.

cincoutprabu

Aug 23, 2013

My overall experience with my first car purchase in US was very bad... It was my bad luck I ended up in this dealership. But, I have my own reasons for taking time to type such a long review, in a hope that this will be useful for someone else.. The salesmen here in this dealership (not everyone, but atleast the one who dealt my car purchase) tried to lure me with false promises (or information or whatever you call)...1) The car-specs (which they gave me in a printed A4 sheet) mentioned that the car-price includes the dealer fee of $599, but nobody spoke about this during the price negotiation. I know I should have noticed this and I should have asked about this during the negotiation itself. But when I asked this during the payment, their answer was "you already agreed to the discussed price, we cannot reduce anything more. You have to pay the dealership fee of $599 extra apart from the discussed price".2) After all the additional costs (like $1K for Valorem tax, etc.), I ended up paying $1400 more for extended warranty and tyre warranty, which they mentioned only after I paid the down-payment. I always thought the warranties and blah blah stuff are included in the car price itself (I wondered later how ignorant I am on such things). Fyi, the car I bought was 2010 Santa Fe Sport GLS 2WD 2.4L (5 seater). The final deal price was $22K. I paid $10K down, and I will end up paying $24K including loan-interest in about 32 months.3) At one point, the dealership found it difficult to get loan approval for me, as I was new to US (2 months old) that time. Some finance offered $10K loan which means the total car price has to be around $20K, which means I cannot buy the Santa Fe. Now, the reason I heard from the dealership was funny & blatant: "for someone with no credit history in US, the finance will offer loan only for new vehicles but not for used ones". So the dealership wanted me to go for a new 2013 Sonata (which again was a demo car with some mileage on it - I remember less than 5K miles), which will fall within the budget of $20K. But somehow this scene vanished and I stuck with Santa Fe itself.4) Within 2 months of buying, one day the battery dried down and I have to call the road-side assistance who helped me jump-start the car. When I took the car to the dealership, there was another surprise waiting for me... I have to replace the battery, that too with money out of my pocket.. I heard that battery replacements are not covered under any warranty. During the sign-up, I remember everyone in the dealership saying that I don't have to pay anything out of my pocket unless I make any accident.Ok... Overall, I have to admit my faults for not being confident or clear enough to say NO abruptly and get out of the dealership during the negotiation itself... On my first visit to the dealership, I ended up paying the down-payment to confirm the purchase, which was a sheer mistake of mine, no one else to blame :) The vehicle I bought was a demo vehicle, it was not sold to anyone (but remember I'm not the first owner on papers), and it ran 20K miles only in 3 years, I found it good and in clean condition during the test drive.. all these things made me decide to buy on the spot. But given the price I paid to get this not-so-hot, not-so-popular, not-so-recommended car, I realized that I was deceived when it's too late. Finally, I have to write about another reason for my instant sign-up.. my so called "dearest" roommate who accompanied me during the purchase, searched the KBB.com in his smart-phone and claimed that the recommended price was $21.5K, but only after a couple of days I found that the recommended KBB price for the exact model/spec I bought was $18K only (before taxes for Certified Pre-Owned category).thanks for reading a loser's story :) get back to fun... all the best in buying a car!!

simbadog48

Aug 19, 2013

My husband and I came into the store looking for a new car. We were greeted by Jim Scarborough. Jim stayed with us for several hours, looking at several different automobiles. He was very knowledgeable about every aspect of Hyundai. We purchased an Elantra GT and we love it. Jim made our car buying experience a very pleasant one and I will recommend him and your dealership to others.

djtony112

Aug 13, 2013

i have given the rating because my parents have bought cars from y'all and are very pleased! we have had passed hyundai cars and they are amazing!!! thanks for everything and the new car i have bought today a very pleased customer!!

jimkramer

Aug 13, 2013

Jim Scarborough provided above and beyond expectations of customer service. He made sure that every aspect of the process was explained and covered efficiently and effectively. He also introduced us to the various management functions so that upon return service visits we would feel more comfortable.

KaleyMcIlwain

Aug 9, 2013

I visited the dealership twice and on both occasions all the employees were very friendly, helpful, and reasonable. Gary Buttram worked with me on getting the best deal I could for a new 2013 Hyundai Elantra GT by setting me up with payments that I was comfortable with and giving me a general financial overview of what I'll be buying and getting. Sam Janjooa showed me the cars the first time I visited and gave me a good general overview of three separate cars I was interested in. I tested drove two of them and he explained the difference and payoff between the two. He helped me come to a decision on what was right for me. On my second visit, we arrived very late to the dealership, close to closing time but due to scheduling on my behalf, it was the only time that I could. They were very, very understanding about it and stayed open to accommodate me and my needs. This time, I dealt with sales associate Phil Lombardi and he helped me get through all the closing of the deal and a lot of the paperwork. He also showed me the features of the car and went over all the basics before I drove it off the lot. He had a very nice, relaxing atmosphere and was extremely helpful. We were about to joke around a bit. I felt very comfortable with him and as a first time car buyer, that's important. It means I can ask all the obvious questions and not feel stupid about it!Overall, I had a very good experience at the Hyundai Cherokee Dealership and would highly recommend anyone interested in a Hyundai to visit this dealership and check it out.

lizbaska

Aug 1, 2013

I wandered in to Cherokee Hyundai one Sunday on the first day of car shopping. Wasn't in a hurry as current car was still running fine. Jim Scarborough met with us and showed us 2 Santa Fe. He really listened to what I had to say and to what I was looking for in a car. Jim's follow up during the next couple of weeks was most helpful without being pushy. He helped me narrow down my list of must haves and alerted me to deals that fit my criteria. Bill Haggerty took me for a test drive and did an excellent job of teaching me the Santa Fe and it's features. I am so very happy with my new car and Cherokee Huyndai! They made the shopping, negotiating and paperwork quick and easy. Great car, Great Dealership.

ehhannaford

Jul 29, 2013

We visited Cherokee Hyundai as a repeat customer. We had gotten a 2011 Elantra which we had thoroughly enjoyed, however, due to recent circumstances, and the great incentives Hyundai currently had for a new 2013 Elantra, we thought it was a good time to trade up. Natalie, Emily and Cassie were in contact with us before we made it out to the dealership, making sure we knew which incentives we may qualify for and making sure someone would be available to help us upon our arrival. We ended up making it to the dealership rather late in the evening but the team including Terrance and James stayed with us even two hours after closing to make sure we had everything we needed and get us on our way in a new car. The whole experience was really delightful and we never felt rushed in the way.

Arthurl1

Jul 27, 2013

This was one of the best car buying experiences I have had. James was very professional yet personable. He was very in tuned to what I wanted and did his best to give me the best deal. Very relaxed and friendly atmosphere!

Tash.a

Jul 25, 2013

First car buying experience and I would recommend this dealership to any and everyone. Friendly, professional and took great care of me through out the entire car hunting process!

steinyhawaii

Jul 22, 2013

My experience at Cherokee Hyundai has been outstanding. This is my 3rd car that I have bought from CH and I could not be anymore please. Kevin Shakur was very pleasant to work with he took his time and I didn't feel rushed or pressured into making a purchase. He was very patient as I looked around from car to car even though it felt like a 100 degrees outside. Jimmie Bracken as always was very friendly and helpful in getting me the best payment plan. John Kuniskis is a Financial Genius!Thanks Guys! My wife will love her new car!

bonofrank

Jul 20, 2013

Michael Sweet was great to work with. I Would highly recommend him and this dealership to anyone and would return to buy another car in the future..

JaqulynMcDaniel

Jul 19, 2013

We looked at Toyota, Kia, and Hyundai and had the best experience with our salesman. The warranty and test drive really sold use on the car, the 35 mpg is a great feature.

hcowart

Jul 17, 2013

I'd like to commend Cherokee Hyundai on a job well done. I was looking to purchase a SUV and wasn't really considering Hyundai, but after speaking with James Caldwell and doing some thorough comparison's I reconsidered. His friendly attitude and professional disposition was refreshing. He took the time to address my questions and/or concerns and was prompt to provide me with additional info in regards to the Santa Fe Sport 2.0T. The important thing is I didn't feel pressured or rushed to make a decision and felt like I received a good price. Everyone was nice, professional and respectful. Thanks!

stugin

Jul 3, 2013

By far the friendliest and most professional dealership I ever dealt with. The process was actually fun. Sam went out of his way to explain every step in the process and showed me everything pertaining to my new Sonata. Eveyone in the dealership was friendly and smiling. was made to feel at home.

jbombz

Jun 28, 2013

Great dealership and this is the second car we have purchased from them.....Jimme and Jim are awesome. We will be loyal customers for life if the service we received is like this always...

elanson57

Jun 23, 2013

I was introduced to Mr. Scarborough through the service department of the same dealership. My experience from introduction to closure was informative, humorous and non-pressure closure. I was familiar with the product enough to still be enlightened by the new innovative technologies that Jim shared about Hyundai's 2013 models.Top marks for top shelf sales experience.

DavidEdwards

Jun 22, 2013

This is the second time that I've bought a vehicle from Jim Scarborough. The last time, he assisted another sales representative. This time, I was able to work one-on-one with Jim. This was a much better transaction. What I like most about Jim is his genuineness. Not only is he down-to-earth and forthright, but he does NOT use any of the expressions or intonations that car salesmen are known for -- the ones that make so many consumers cringe. Instead of selling me a 2012 Sonata Limited from the used car lot, Jim suggested that I purchase a new, 2013 model so that I could take advantage of 0.9% interest for 72 months and because I had so much negative equity to bury. This was an excellent suggestion -- not only am I very pleased with the car, the interest savings resulted in a lower payment than if I'd gone with the 2012. In purchasing a new vehicle, I was able to choose the color and options package that works best for me.

erikistired

May 30, 2013

Sohail and Scott worked hard to get us into a great car, and at a very fair price. We are extremely happy with our purchase and will be Cherokee Hyundai customers for a long time to come! It's the first time I've been happy dealing with a dealership, and I can't recommend them enough.

erikbush

May 29, 2013

Sohail and Scott worked hard to get us into a great car, and at a very fair price. We are extremely happy with our purchase and will be Cherokee Hyundai customers for a long time to come! It's the first time I've been happy dealing with a dealership, and I can't recommend them enough.

Needles65

May 21, 2013

The employees I met at Cherokee Hyundai were all professional and very courteous. I've been buying cars since the 1970's. Jim Scarborough is the most personable Sales Pro I have ever met. His knowledge of his product, his competitors and the differences were a major selling point. Up to this point I have been a life long Toyota customer but Jim's service and the Hyundai product compared so favorably this almost certainly has changed. The next time I'm in the market I will definitely contact Jim Scarborough and Cherokee Hyundai!

PhilPhillips

May 21, 2013

The employees I met at Cherokee Hyundai were all professional and very courteous. I've been buying cars since the 1970's. Jim Scarborough is the most personable Sales Pro I have ever met. His knowledge of his product, his competitors and the differences were a major selling point. Up to this point I have been a life long Toyota customer but Jim's service and the Hyundai product compared so favorably this almost certainly has changed. The next time I'm in the market I will definitely contact Jim Scarborough and Cherokee Hyundai!

klblanchard

May 19, 2013

I went to the dealership for a service on our other Hyundai. While waiting I strolled around the grounds looking at the new 2013 Santa Fe to see what improvements were added. I was put in touch with Jimmie Bracken. Jimmie is soft spoken, knowledgeable, friendly, not pushy, easy to speak with and a pleasure. I was not looking to buy, more to see what options were available. In the end, not only was it the Hyundai product that sold me, it was the "Excellent" customer service Jimmie provided. The customer service did not stop right there. Jimmie has kept in touch with me to make sure I am happy, but most of all that I am getting the most out of my vehicle. I would recommend to anyone that if they are looking for a new/used car or SUV, check out Hyundai and most importantly, go to Jimmie Bracken. Between him and Marc in Finance, they made buying my new vehicle a pleasure. Thank you!

klblanchard

May 19, 2013

I went to the dealership for a service on our other Hyundai. While waiting I strolled around the grounds looking at the new 2013 Santa Fe to see what improvements were added. I was put in touch with Jimmie Bracken. Jimmie is soft spoken, knowledgeable, friendly, not pushy, easy to speak with and a pleasure. I was not looking to buy, more to see what options were available. In the end, not only was it the Hyundai product that sold me, it was the "Excellent" customer service Jimmie provided. The customer service did not stop right there. Jimmie has kept in touch with me to make sure I am happy, but most of all that I am getting the most out of my vehicle. I would recommend to anyone that if they are looking for a new/used car or SUV, check out Hyundai and most importantly, go to Jimmie Bracken. Between him and Marc in Finance, they made buying my new vehicle a pleasure. Thank you!

tambam0514

May 19, 2013

Jim Scarborough is a great sales consultant! He worked for us to find a car that was within our budget and great gas mileage. This was our second time buying a car from Cherokee Hyundai and we will continue to buy from this dealership. The staff is very friendly and the financing process was a breeze! :-)

James O

May 10, 2013

I bought a used 2012 Acura TL from this dealership. It had a clean car fax. After the purchase, I've discovered that the car has had front end damage that was repaired (and not very well). This was a dishonest sale at best. Of course, I have no recourse now since the car was sold "as is". Also, when I purchased, there advertising of "no hidden fees" turned out to be inaccurate as they had plenty of extras hidden thrown in the form of "security etching" "documentation fees" "wheel locks" and so forth. Further, I've ended up on all kinds of e-mail lists since buying my car there. Not a very trustworthy place to purchase. I would NOT recommend.

Kellyklangs

May 6, 2013

Michael Sweet was great to work with. He was very professional and knowledgeable. He is also a very friendly person who makes you feel comfortable immediately. He truly had my best interest at heart. I was so impressed with him that I sent my daughter to him a few months later. She bought a used car from him. He really worked hard for her,as she was so upside down! He even went "beyond the call of duty" by helping her remove a major stereo system she had . Thanks for all of your help Michael!

Oliveoil16

May 6, 2013

My sales rep. was Jim Scarborough. He was amazing, he kept me informed on what was going on and what exactly the procedure was. I didn't feel pressured or stressed. He worked with me really well. I would recommend him to everyone. He was very nice and kept smiling through the whole process. It didn't take as long as I thought it would. I got a great car for the monthly payment price I wanted. Scot the financing guy was very nice as well. I would buy a car again from here, and if I do I will be coming to Jim.

rachelsaunt

May 4, 2013

Very easy process, and since I wasn't planning to buy a car that day, I was very impressed! Randy showed me a fantastic option in my Elantra, and I am thrilled with the car. I would highly recommend!

jsummerour

May 3, 2013

Excellent experience! Ask for Randy. He's my most favorite salesman ever, and I've purchased a lot of cars. Will definitely suggest this dealership!

butler1019

Apr 22, 2013

I have driven a large SUV for the past ten years. So, of course I had become unfamiliar with the car buying experience. Jim Scarborough made my experience totally pressure free and enjoyable. He answered all my concerns and was very upfront concerning my expectations versus my true auto needs. I drove out in a brand new Elantra GT. I am a HAPPY CAMPER! James Young was also pleasant to work with.Mark A. Joubert

deanj1962

Apr 11, 2013

Wonderful experience at Cherokee Hyundai in Kennesaw GA! Purchasing a vehicle is a major investment and it pays to have a sales associate on you side. We were very fortunate to find such a person in Jim Scarborough. Jim was friendly, honest, no pressure, and turned our stressful purchase into a good experience. He greeted us with a smile when we drove on the car lot and took excellent care of us throughout our purchase. We were looking for an Acura MDX and they had one that met all of our criteria. Jim walked us through the car, took it out for a test drive, and then was our advocate throughout the purchasing process. Jim worked for us and not only got bottom dollar for our purchase price, but got us top dollar on our trade-in. We are extremely pleased with our purchase and we highly recommend Cherokee Hyundai & Jim Scarborough.

shipwreck13

Apr 11, 2013

Great experience, very easy to work. I found the jeep online and first made contact with Natile. I went to the dealer late drove the jeep which had some issues negotiated the price with them and came to terms. Jim was very helpful and straight forward and very customer orientated salesman and not pushy which I like. Between Natalie, Jim, the Manager and the Finance Department everything was very smooth and none tedious.

Derinda

Apr 7, 2013

We were in Kennesaw visiting our son and his family. We decided to look at a variety of cars because we are from a small town in south Georgia and have a limited selection. When we visited this dealership we were very pleased to be approached by Mr. Scarborough. He had actually sold a car to our son several months ago and our son thought we would like him. We liked him very much because he was not pushy and he found an SUV that had all the things I was interested in getting. We bought the car and will most certainly go back to thiis dealership when we are car shopping again. We have never owned a Hyundai and it has only been one week but at this point we are very satisfied.

jilliang03

Mar 29, 2013

A couple of months ago I totaled my car. Thankfully I was not hurt, but I dreaded the process of purchasing another vehicle. I looked on autotrader and saw some used cars Hyundai Elantras. I called and spoke with Cassie. She was very sweet, not pushy, and very helpful! Unfortunately, the cars I saw online had already sold; however, Cassie went above and beyond to see what she could do to get me in a car! I told her what I could afford, and she made it happen for me! Once I arrived at the dealership, Jim was there to greet me. He introduced me to Cassie- who was just was sweet in person as she was over the phone. Jim took me on a test drive, answered all of my questions, and went above and beyond to make sure that I was comfortable with what I was purchasing. Scott was kind enough to introduce himself and explain the payment options to me. Marc handled the paperwork and he was great- just like everyone else I dealt with. This buying experience was wonderful, and I would recommend this company to anyone!

awayman09

Mar 28, 2013

This was by far the best experience of my life buying a car! My daughter and I came in on March 27, 2013, and met our sales person, "Michael Sweet." He was indeed the sweetest person to deal with ever! I've never met a sales person so patient, diligent, honest, and truly caring about my decision making! He wanted to make sure at the end of the day that I was happy, and that was exactly the outcoming factor. If anyone is considering buying a car, you would sadly mistaken not to buy from Hyundai, and Michael Sweet! My daughter and I love you! :-) :-) :-) My daughter will definitely will be back to purchase her car!

mistercarlson

Mar 26, 2013

I had narrowed my vast car search down to two cars, both made by Hyundai. I appreciated that Sohail, our sales person, didn't steer us toward one particular vehicle, but gave us his opinion of the pros and cons of the two as it applied to my family's unique car search situation. Sohail was patient and attentive and made the car buying experience fun and easy. I had gone to a total of four Hyundai dealerships, visiting three of them twice and finally made the purchase of our new Veloster at Cherokee due to their service and the positive feel I got from Scott and the way he treated us as customers. He and Sohail were there for us and didn't give us the feeling that they were doing us a favor by selling us a car (like one of the dealerships I went to). I was able to negotiate a similar deal at another dealership, but drove back across town to make our purchase at Cherokee. Well worth a visit, Cherokee Hyundai has brought customer service to the world of car buying.

Andrew.morgn

Mar 25, 2013

Sam was low pressure and only showed me what I wanted without trying to push me into another car. The sales manager really came through on getting me the best rate and payment and even gave me an addition discount for just being a nice guy. They will be my first choice now for a car and looking foward to a purchase for my wife now.

Glenda Neese

Mar 24, 2013

I told my salesman, Jimmie Bracken, that if he could make a deal happen with me he was salesman of the year !! ( I was very attached to my Hummer H3)...But now here I am ,very happy with my new Santa Fe..I will be sending friends to Cherokee Hyundai !!

Koko72

Mar 24, 2013

My experience at Cherokee Hyundai was phenomenal. Sam Janjooa is outstanding at customer service. He went above and beyond to get me into a vehicle. The entire staff I encountered was friendly. Sam made me feel as if he cared about my situation and not just trying to make a sale. This man has a good heart as well as being friendly and extremely funny. My experience with Sam made me feel as if I were back home in Texas. I will recommend Sam to anyone in the market for purchasing a new or used vehicle. Thank you Sam Janjooa and the entire team at Cherokee Hyundai in Kennesaw GA. You will never be forgotten Sam.

ImTazin4565

Mar 22, 2013

My husband and I went to Cherokee Hyundai last Saturday not knowing what exactly we wanted to do. We had a 2012 Sonata SE that we purchased in Dec. 2011 and loved it but found out we were stuck with the "Birthday Tax" unless we traded. We took up half of the day with Jim Scarborough weighing our options and looking at several vehicles from a lateral trade to trade ups before making a decision. Jim was very patient and offered several suggestions to assist us but never made us feel rushed or pressured in any way! We left in a 2013 Sonata SE but with Turbo and a Nav package! We are very happy with our experience and the decision to trade a new car for a newer car...Thanks to Jim and the rest of the team at Cherokee Hyundai! ` Angie Henry

DezP

Mar 20, 2013

These guys are the best!! I felt very welcomed by Mr. Sam Janjooa everytime we met. He really went that extra mile to help me as a first time buyer. He also stayed after hours to help with paperwork very patiently. If you are looking for a salesman with a huge heart AND GOES THE EXTRA MILE then check out SAM JANJOOA of HYUNDAI CHEROKEE!!!

brwagner

Mar 10, 2013

I can honestly say that this was the BEST car buying experience that I have had in over thirty years of buying cars!! From the moment my 83-year old mother and I pulled up, until the time we left (with her new Sonata) we were treated like royalty!Our salesman (Sohail) made my mom feel comfortable and relaxed the entire time and was so helpful to answer all of her questions! He was patient and understanding, and did not pressure us! Actually, by answering our questions, the Sonata sold itself!Then, our finance specialist (Marc) showed the same genuineness and patience as we walked through the finance options and made sure my mom understood and felt comfortabe. Cherokee Hyundai is in a league by themselves when it comes to automobiles and customer service!! I will never give my business to anyone else and nor will my family.Thank you for everything!Brad W.Woodstock, GA

Dale1326

Mar 6, 2013

I just bought a Hyundai Elantara . My experience here was truly wonderful. Jim Scarborough our car salesman was very friendly and informative. Pls visit this particular dealership for its excellent service.

fauxmako

Mar 6, 2013

Great experience! Went in to drive a couple different models and figure out what level of credit I was going to be able to gain. Jim was great to work with and he got me a great deal on a car I'm very happy with.

megand80

Mar 6, 2013

I came in most recently for service without an appointment and the service staff was friendly and accommodating and friendly and were able to work my car in right away. I also saw Kevin Shakur who is the salesperson who originally sold me my Hyundai and he always greets me and takes time to speak to me and ask me how I am and how my car is doing. I appreciate the friendly courteous staff and prompt service at Cherokee Hyundai.

Quattlebaum1951

Mar 1, 2013

This is my first experience buying a hyundai. I've never been so impressed with a dealership and I've been to several. From the moment I got there they were attentive to all my buying concerns and parameters. I got the car I wanted, great price and excellent customer service. Not to mention, what they offer customers after buying a new car. I would highly recommend them. Outstanding!

mrchan

Feb 23, 2013

It was an easy and pleasant experience. I was very pleased the sales person listen to what I wanted and not try to sell me on bells and gimmicks. I left feeling very pleased knowing I got what I wanted at the price I wanted.

Hyundai Fan

Feb 18, 2013

My husband and I had been searching for a new car for a few weeks for me. We went to Nissan, directly across the street, and had the worst experience. The sales folks were like vultures. I literally parked and had someone at my window ready to sell me something. We saw two sales team members get into a verbal argument and use inappropriate words in front of a customer. Needless to say we were turned off from the whole car buying experience. We decided to give it a few days and head to Hyundai. We arrived at Hyundai at about 630pm on a Monday night. We walked right in and spoke to James Young. Boy what a difference. Not only was he very knowledgeable he was also very concerned with meeting our expectations and getting us into the right car for our situation. It was one of the best buying experiences. It has been 3 weeks and I just love my new Sonata. I would highly recommend this facility and James Young again and again. After 3 days, something flew out of a truck on the high way and dinged my car. I was so upset. I brought my car back and James hooked me up with the paint I needed to fix it. VERY VERY VERY impressed.

KyLeigh Carney

Feb 11, 2013

Last saturday my family and I came to the dealership in hopes of buying my first car. Before we went, we were dreadful of the experience, but our dealer, Sam Janjooah, made it more than enjoyable. He was a very caring, nice, respectable man who helped me get first car by alloting my family when he offered us his five hundred dollars he was rewarded at his work. Sam and all of the other employees made my family and I feel welcome. Unlike other dealers, they did everything they could to give us the best deals and the best car buying experience we could of had. My family and I are forever thankful for Sam and the dealership.

temprock

Feb 2, 2013

I had a great experience with Cherokee Hyundai. Jim was friendly and knowledgeable and the finance guy was quick and painless. Their communication and followup was terrific. There was not a lot of annoying pressure and it was very easy to get answers quickly via email (my preferred method).

vinothkumar

Jan 31, 2013

Highly recommended dealer for purchasing any new Hyundai cars. Great price, Great Service and very fast processing to complete the application and finance process. It took only 3 days for me to complete the total process from inquirying about the vehicle on Sunday evening, Negotiating and deal closing on Tuesday and complete signing the application and got the Car on Wednesday evening.Really I wnated a specialized car which they were not able to find one in Georgia but strived hard to get one for me and gave them within shortest time period. Especially I need thank Jim Scarborough (Sales) and James Yound (Finance) who processed the whole process very fast and satisfied me in a very quick time. They really strive hard to satisfy the customer which is very much appreciated. Thanks.

pbanerian

Jan 30, 2013

I have been going there for a couple years now for basic services, and just recently, purchased a used vehicle. Everybody, especially James Scarborough and Jimmie Bracken have been very friendly, professional, helpful, knowledgeable, honest, and patient! I feel like it's been a positive growing business relationship!

surfingrits

Jan 27, 2013

Great salesman, extremely knowledgeable with the vehicle, tax info etc. Easy going.. not too pushy. Worked with financing to fit in my budget THANKS.. Love my 2012 Tuscan. Will refer friends :)

perk064

Jan 25, 2013

My Husband and I were very pleased with the service that we received. Jim is a number one sales person. Thanks Jim for all you did for my husband and myself, if we know of anyone looking for a car we will certainly recommend you.

Simon203

Jan 22, 2013

Excellent car buying experience. Very friendly "no pressure" environment. Katrina was very knowledgeable on the Veloster I was looking at. She was also very knowledgeable on the Hyundai brand which I found to be very impressive.

Simon203

Jan 22, 2013

Excellent car buying experience. Friendly, knowledgeable staff, with a "no pressure" atmosphere. This was the best car buying experience I have ever had. Will definitely return for my next purchase

TouringFred

Jan 21, 2013

My wife and I appreciated that they allowed us to browse the cars in the lot without a lot of pressure from the sales people. They were quick to help, of course, but what we really needed was the opportunity to see the cars - we had done our HW online. Once we decided on a model, we were able to test drive and work out a deal. They were able to offer better financing than our prior pre approval. They gave a credit for our 12-year old trade. We left with our new car that same day. We did not have this kind of experience the previous weekend at another dealership.

Touringfred

Jan 21, 2013

Katrina allowed us to browse the lot first - which we appreciated! We had been to another dealer the previous weekend, and that was not the case. Once we chose our model, we worked out a deal with better financing than our prior pre approval. I'd go there first next time.

Kallie W.

Jan 17, 2013

Staff was excellent, very nice sales people. Jimmie Bracken made my first real car buying experience ver comfortable and easy! If you're looking for honest, awesome service, Cherokee is the best place to go!

DianeFerrick

Jan 16, 2013

We had two trips to Cherokee Hyundai. On the first trip in late August 2012 we spent time looking at different models, and we test drove the Santa Fe with Leslie Pollak. When we returned the end of December 2012 to purchase a Santa Fe Leslie was busy so Jimmie Bracken helped us and took us on another test drive. Our car had to come from Alabama. We picked up the Santa Fe a couple of days later. Both Leslie and Jimmie greeted us, went through everything with us, and were as nice as could be. This was by far the best experience purchasing a car that we have ever had. I will recommend Cherokee Hyundai and both Leslie Pollak and Jimmie Bracken to everyone we know. And when we buy another car it will be from Cherokee Hyundai - hopefully with either Leslie or Jimmie.

Kallisicia

Jan 16, 2013

Great buying experience! The staff was very nice and professional. My sales consultant Jimmie made the buying process very comfortable and easy. I would definitely recommend Cherokee to anyone whose looking for an honest dealership to purchase their next vehicle from.

Greg and Julie A

Jan 2, 2013

My husband and I drove all the way up to Cherokee Hyundai from Peachtree City and we were not disappointed about how the sales process was taken care of. Katrina Myers made it a very pleasant buying experience. She had our new car ready to go when we got there and was very informative about all the options on the car and even made an appointment for our free oil change and checkup. We would highly recommend this car dealership and Katrina Myers.

JeffreyPalm II

Dec 30, 2012

Spoke with Scott Morris via email and phone a few days prior to showing up. Upon my arrival we were ready to go, test drive, and discuss terms. Jim and Scott were straight shooters that listened to our needs and got us what we needed.....a no hassle lease deal. From arrival to departure was about 3 hours. I left satisfied we were in the right vehicle and at a good price.

ruthsears

Dec 29, 2012

I have purchased many cars throughout my life and I can say that this was the easiest time I have ever had. Everyone at the dealership was nice and my salesman, JIm Scarborough was exceptional! I love my new car.

CharleneBryant

Dec 27, 2012

Leslie was extremely helpful in the purchase of my vehicle. He was easy to work with as was the whole team at the dealership. Buying a car is very stressful but all of the employees made the experience pleasurable. I would recommend this dealership to everyone I know looking to purchase a new or used vehicle.

BobbyMcPherson

Dec 24, 2012

Jim was very knowledgeable and went the extra mile to make sure we were taken care of. I would send potential buyers his way for a new or used car.

spbevis12

Dec 11, 2012

Jimmie Bracken and Cherokee Hyundai made our experience of buying a new Hyundai Sonata hybrid a very enjoyable experience. Penny and I both were very impressed with Jimmie's professionalism, attention to detail, knowledge and helpfulness.

Scott Bevis

Dec 10, 2012

Our salesman, Jimmie Bracken, did an excellent job throughout the process of our new car purchase. Penny and I were very pleased with his professionalism, willingness to help, knowledge and attention to detail. We would recommend Cherokee Hyundai and Jimmie Bracken to anyone looking for a new car.

Alicia Sanchez Gil

Dec 2, 2012

I cannot say enough of Katrina my sales associate, she was highly professional, was waiting for me outside, made me feel welcomed from the second we shook hands, she listened to what I wanted and got to work on the deal right away.It was actually a very relaxing day, which is surprising since I had just had a horrible experience at another dealership, the level of professionalism and kindness, everyone that walked by said hello or introduced themselves,they took under consideration my financial situation, and worked on getting me the best deal not only that they got me the car payment that I wanted.I recommend this dealership to anyone who is looking for a great car and honest sales man.Management was great, and finance department also very nice.I will be sending a lot of business to this dealership.

Alicia Sanchez Gil

Dec 2, 2012

Over all highly professional staff, class act. I highly recommend this dealership and to all you ladies out there who are tired of dealing with male sales reps call Katrina, she will take care of you and give you the best deal possible.

danjen

Dec 1, 2012

We just purchased a used Lexus GX470 from this dealership. We have purchased quite a few cars over the years, but have never had a better experience than we had today. The entire transaction was completed in 2 hours including financing. Kevin was knowledgeable, helpful and personable. They even gave us lunch while we waited there and Kevin bought flowers for me from a flower vendor that comes through the dealership.The price on our car was fantastic and they gave me a fair price for my trade in.I highly recommend this dealership and would drive there again if they had another car we were looking for. The dealership was more than an hour from our home, but well worth the drive.Thank you to everyone we worked with today. We will be back!

David S.

Nov 27, 2012

I first visited several other dealers trying to get a fair deal on a very popular car. By the time I got to Cherokee, I was pretty tired and frustrated with the whole car buying experience.Jimmie Charles and the management team at Cherokee listened to what I wanted, made the effort to understand my frustrations and delivered big time. Even though they didn't have the exact car I was looking for, they worked hard to locate one for me and gave me a deal that was fair and stayed within my budget.Low pressure, very knowledgeable, and genuinely nice people!

dlstaple

Nov 26, 2012

Jimmie Bracken and the management team at Cherokee listened to what I wanted, made the effort to understand my frustrations and delivered big time. Even though they didn't have the exact car I was looking for, they worked hard to locate one for me and gave me a deal that was fair and stayed within my budget.Low pressure, very knowledgeable, and genuinely nice people!

lesliejoy

Nov 21, 2012

Everyone we dealt with at Cherokee Hyundai was helpful, informative, and professional. Great experience! Wetraded in our car for a beautiful Sonata, and love it so far.

mwillard

Nov 18, 2012

We have both our Hyundai vehicles serviced at Cherokee Hyundai. The service department always exceeds our expectations. First impressions count, and when you first arrive, you will see a neat and clean service area, staffed by friendly employees ready to assist you. This is a dealership that is well managed, and the employees work as a team to achieve customer satisfaction, every time. Drew Michaels and Steve Payne usually assist us with our repair needs, and I have come to trust both of them for a fair and honest assessment of our needed repairs and service. Drew and Steve expedited warranty work on one of our vehicles and ensured all the work was properly completed. I truly believe I am being treated as a valued customer every time I do business with Cherokee Hyundai. There are many choices in Atlanta for Hyundai service, but I have found the place I will go to every time, Cherokee Hyundai.

sandy waldrop

Nov 12, 2012

From the moment we drove on to the property, Leslie met us. He was extremely professional, without being pushy. He showed us the Sonata's that he had and also told us he could get anything we wanted if it was not there. He was very knowledgeable of the car and was very honest. I would highly recommend anyone to buy a car from Cherokee and especially to ask for Leslie Pollak. I have had my car for approximately 11 days and have spoken with Leslie several times since and he has taken all the time needed to answer my questions. I feel he is a very valuable asset to this company! Thank you Leslie!

rwhite757

Nov 5, 2012

The very best experience I have had concerning car dealerships! From the moment I stepped out of my car, Jim was there with a big friendly smile and helping hand. Jim was very patient with me when I really couldnt make up my mind on a vehicle. He went the extra mile to help me in making a sound decision on my purchase. He is very knowledgeable about the vehicles I was interested in. I can't express how happy I am in making my final selection. Thanks to Jim for making the process easy and stress free.I would also like to mention a great big thanks to finance manager John Kinesis for doing all he could to get me the right financing for my budget! He was very instrumental in making this happen for me, without him it would not have been possible! Thanks Cherokee Hyundai!!!!Sincerely,Rochell WhiteCartersville, GA

greghulse

Oct 27, 2012

Hyundai has really gotten their act together, making a great car. We purchased a 2013 Santa Fe and have been very pleased with it. Laura Micalizzi, our sales associate, did an excellent job of explaining various models and their options. Her friendly manner and knowledge of the Hyundai line of vehicles really were a standout. I recommend Cherokee Hyundai to anyone looking for a new or used vehicle. This is a great dealership!