James Hodge Ford reviews

LK 9876

Jul 25, 2015

The personal at James Hodge were very nice and helpful. It was a pleasant experience dealing with James Hodge Ford. The finance personally did a great job getting me a good finance rate. I would recommend James Hodge to my friends.

mickey

Jul 23, 2015

worked very hard for me to make the deal happen im very happy they all did a great job.

Jimmiecb

Jul 5, 2015

Jaela Mims was very knowledgeable about the vehicle and pleasant to work with. (I should have negotiated a further discount in lieu of the free oil change for life of the vehicle, as I live too far away to take advantage of the service) My fault,. I simply forgot it during negotiation.

Bob

Jun 15, 2015

Randy Howard have a great present about himself. I believe he is out to provide his customers a great deal and work on your behalf. I have bought three new vehicles in the passed 14 months from Randy because I don't fear that I am going to get a bad deal.

f150fan432

May 22, 2015

After shopping and attempting to work with a couple dealerships here in Tulsa, I made the short drive to Muskogee and met Randy. He was not the typical pushy high pressure salesman, nor was the finance manager. I found the vehicle i wanted the numbers were both fair and not difficult to reach. Despite the ongoing construction of the new dealership building these guys had their act together and the overall experience was quick and comfortable.

nothappyjake

May 9, 2015

I've had nothing but issues with these guys from having a deal worked out on a 2014 Ford Flex that I was on the way to pick up and learned they shipped it 3 hours away to affiliated store in Idabel OK even then I was willing to drive to get the vehicle still because I really like this one to finding out on my own that the vehicle at 40,000 miles had already had issues and had a transfer case replaced or rebuilt they gave me the run around the whole time never mentioned anything about the issue with the vehicle all the original salesman Jack Walker informed me was it had new tires and they did a alignment on it I'm glad I didn't get stuck driving 3 hours to take their problem off their hands and to top it off the General manager wouldn't even call me back his self he had the finance guy jeromy do it.. I will never ever shop with them or have any dealings with them or anyone affiliated with them this was horrible I was excited to get this vehicle instead now I'm going to do my business with someone else

GlenC

May 8, 2015

Bought a 2012 Ford Fucus from here last night. We have less than perfect credit and have to say Hodge Ford and our salesman Bryan Lynn basically bent over backwards to get us into a dependable car. They have earned customers for life

RobynPhilpot

May 5, 2015

Everyone who works here is so helpful. I would buy from here again. Everyone was so kind. I enjoyed my time there while I was looking at the car and doing the finance.

Ben7777

Apr 18, 2015

Going to a dealership always take around 5 hours and half of. That time the sales man leaving you by yourself to think about things. I would not say the same about James hodge ford. From picking a vehicle, test drive , negotiations, and then sale just over two hours. Everyone was friendly and kind. Thank you

Go Easy

Apr 1, 2015

They make you feel like your there number one customer ! Jack was a great salesman , and James took care of all my needs in the service department id recomend hodge dealership to everyone

clbullard

Mar 10, 2015

No drama, no high pressure, most pleasant car buying experience EVER. Had the vehicle I wanted, at a price I could afford. Randy Howard did exactly what he said he would during and after the sale. I was so impressed with their service department as well. I would recommend them to anyone on sales or service.

Jim and Judy

Feb 22, 2015

We purchased a used Ford F 350 truck to pull our new fifth wheel RV. The day we picked the truck up we drove from Muskogee to Oklahoma City and back again. About fifty miles down the road we briefly smelled antifreeze but thought it was coming from the car next to us. The truck ran fine without any warning lights coming on. Little did we know that a head gasket had blown. We took the truck in for service and in less than a month James Hodge Ford did over $7,000.00 in repairs at no charge. Incidentally we did not purchase an extended warranty. Each time we took the truck in we were given a loaner car with a full tank of gas to drive until the truck was returned. The service and sales manager were very customer focused and said they would be sure the truck was fixed right. The truck is now running great and seems to be up to the challenge of pulling our 13, 500 pound RV. We definitely recommend James Hodge Ford asthey definitely went above and beyond to make our truck reliable and dismiss our skepticism of the truck.Thank you,Jim and Judy Durham

Focus08

Feb 20, 2015

Richard Burris, as well as all the staff, was incredibly helpful in getting me into a vehicle. Extremely satisfied with my purchase from James Hodge Ford.

Danny Vandiver

Feb 10, 2015

Recently I purchased two vehicles 1 new / 1 used and dealing with Robert Johnson was an experience that will cause me to continue my business with James Hodge Ford. Billy Mills as always was very helpful as well as Mike Warren the young man that did the financing for us. You guys were great and thank you for being patient, informative and overall letting this experience be very friendly and no pressure at any time caused a hasty decision. Thanks again guys. We will be back.

Therron C mcgee

Feb 7, 2015

Jaela Mims is a very nice lady . Patient out going a real sweet person . Could not ask for nothing better ! :-)

Steve McClurg

Jan 31, 2015

I looked at a used vehicle there at James Hodge Ford, and I must say that this was the best experience I've had with a car salesman. Johnny Terrell did a great job helping me look at vehicles and test them out. I've dealt with plenty of car salesmen; I tend to change vehicles pretty often. He helped me every way he could, and gave me the best deal the dealership would let him. He's the salesman I would recommend. - Steve McClurg

CourtneyT

Jan 30, 2015

I Was going through a hard time in my life but thanks to Johnny Terrell my sales guy and the James Hodge Ford staff I was able to get into a car I love a 2014 Ford Fusion!!

James Martin

Jan 30, 2015

If you are purchasing, make sure you get with Larry Cagle, very knowledgeable young man!

Jim

Jan 30, 2015

Bryan Lynn took good care of me. He is the person that I will send my friends to see. He made me feel welcome and that he really cared about what I wanted and was looking for. I never felt pressured to buy and I appreciated that. He walked me through the process and I felt like he was making sure I was getting the best deal I could get. James Hodge Ford Muskogee is a great place to buy a car.

Nitcha Mason

Jan 30, 2015

Johnny Tervell was my salesman when I bought a new car. He wasn't pushy like the old time sales people. He gave you time to think. Also didn't talk down to me because I was a woman. The service manager went out of his way when I had an older car in for repairs.

Shirley P.

Jan 30, 2015

i went in just looking around afraid to deal with the high pressure guy. I was suprised when i met Bryan Lynn and found that he was not only helpful and very informative but he didn't push or pressure me. When we went into the office everyone was pleasent and helpful. I felt like they were really trying to help. I will be back when its time for another vehicle and i would recommend them to anyone.

Simpson

Jan 30, 2015

I purchased a 2014 Ford Escape in Sept from James Hodge in Muskogee. My experience with them was exceptional as I was very taken care by their management staff to get every available option I was after on my vehicle. They really made the stress of buying a car easy. The staff is great and I will continue to do business with them in the future.

dan

Jan 30, 2015

I bought my F-250 ford pickup from your dealership. Salesman was Brandon. He answered all my questions and was very helpful during the sale. And over the past year since the purchase. I have been in contact from out of state on several occasions. Question from warranty to what you have on the lot. Always has taken time to help in any way as needed. Thanks Brandon. And thanks James Hodge Ford.. Regards. Dan Williams

emilykimbrough

Jan 30, 2015

When looking for a new truck we shopped around at several dealerships and James Hodge Ford gave us a great experience. All of the staff did a great job. Randy Howard helped us find just the right truck for us and was very kind, patient, and helpful. We got a great deal and will definitely go back in the future. I would highly recommend James Hodge Ford to anyone looking for their next vehicle looking for great service and a great deal.

Steve McClurg

Jan 30, 2015

I looked at a used vehicle there at James Hodge Ford, and I must say that this was the best experience I've had with a car salesman. Johnny Terrell did a great job helping me look at vehicles and test them out. I've dealt with plenty of car salesmen; I tend to change vehicles pretty often. He helped me every way he could, and gave me the best deal the dealership would let him. He's the salesman I would recommend. - Steve McClurg

Sunshine69

Jan 30, 2015

Great service and salesmanship from Johnny Terrell, he help us find the vehicle we wanted. Always returned our calls when we had questions! Will defiantly recommend everyone to him!!

Kenneth Ausborn

Jan 20, 2015

I went to Hodge Ford after spending most of my day in Pryor looking for a good used car. Where I wont mention by name the dealer, but they have 3, turn out to be just playing games. I was walking into the car lot at Hodge Ford and was met by Randy Howard, he smiled, was pleasant and asked what I was looking for. I explained what kind of car I wanted, and it had to be within a certain range cost wise. He showed me a 2011 Nissan Rouge, owned by a non-smoker, clean in and out, drove really nice, tight, like a new car, it only had 36,000 miles. So I bought it. The dealership is renovating, so while I was finalizing and signing the papers, Randy had the car detailed and I drove away with a full tank of gas. Nice !!! Ben was the finance gentleman who explained everything clearly. This was a no BS, no PRESSURE, experience. IF you go to Hodge Ford as for Randy, he has a good sense of humor and likes dark chocolate. I will tell all my friends and will be back for another car when needed. Thank you

A. Carl Kelley of ServPro Fire & Water Restoration

Dec 23, 2014

Contacted Randy Howard by phone and expressed the type and options desired on a new F-150 Ecoboost. Randy presented a couple of options and a comparative of price of the options. I made my decision and the vehicle was obtained and held while I was gone for ten days and was waiting when I returned. Mike Warren worked to get me the requested interest rate desired. Facility is in process of remodel is reason for low rating of facilities.

carlkelley

Dec 23, 2014

Contacted Randy Howard by phone and expressed the type and options desired on a new F-150 Ecoboost. Randy presented a couple of options and a comparative of price of the options. I made my decision and the vehicle was obtained and held while I was gone for ten days and was waiting when I returned. Mike Warren worked to get me the requested interest rate desired.

Amy pip

Dec 8, 2014

I just purchased my first car ever from James hodge ford. I got the pleasure of getting Larry Cagle as my sales man he took the time to listen to me I felt like he really cared sincerely about what I wanted what my budget was and he made it happen got me in my new 2014 SUV and in my budget. I would highly recommend going to James hodge ford of Muskogee and ask for Larry Cagle to walk this exciting walk with you. I'll never buy from anyone other then them.

bevbar

Nov 30, 2014

I recently purchased a new Lincoln MKC from James Hodgs Ford/ Lincoln. I am completely satisfied with the Sales People (Randy Howard) and the Finance Person I delt with. I would Highly recommend James Hodge Ford/Lincoln to anyone wanting a new Vehicle. Barry Fisher

RubyRed

Oct 30, 2014

I recently purchased a new truck from James Hodge Ford. Love my new F150! I am completely satisfied with my vehicle and the staff at this dealership. I would highly recommend James Hodge Ford to anyone wanting a new vehicle.

donna.greenlee

Oct 30, 2014

I recently purchased a new truck from James Hodge Ford. Love my new F150! I am completely satisfied with my vehicle and the staff at this dealership. I would highly recommend James Hodge Ford to anyone wanting a new vehicle.

van halen

Oct 18, 2014

great job guys your the best fast quick friendly service at a fair price!! hope everyone has a great weekend and i'll B back

greg.h1

Oct 15, 2014

I've purchased two vehicles from JHF since 2012 and have been amazed at the standard of customer service on both occasions. My most recent purchase was a 2015 F250 (amazing vehicle to say the least) and had dealt with four other dealerships before going back to JHF to receive the best deal and service in the Industry.

charles.hirschberg.7

Aug 24, 2014

Fantastic knowledge of merchandise lets you make your decisions without pressure and after you make your choice they are over the top with serviceWOW

jeff Andrews

Aug 14, 2014

Like that they have records on my car and remind me of service that I typically would not think of.

LLCook

Aug 12, 2014

I have used your facilities for the last 7 years when I had the Ford F250 and have always had very satisfactory service from Mark Bollinger. So when I traded it in on the Ford Explorer your sales rep Robert Johnson was very considerate and helped me through the process.

Johnny Rogers

Aug 9, 2014

Very good service, I had and oil chang. friendly and helpful service men. I will come back for my next service.

kharlan81

Jul 31, 2014

I had just had my 2012 F-150 serviced on a Saturday morning. The Service Department associates were 100% professional, yet friendly and very helpful. I checked out the lot for a short time while I was waiting, and ended up returning to discuss a new vehicle. I left Saturday evening with a new F-150 and was very satisfied with service and sales. This is my third truck purchase at James Hodge Ford, and would recommend this dealership to anyone.I am a Ford guy and always will be!

MKZ

Jul 16, 2014

James and Phil were great help. They were able to get me in and out of the service department quickly. I'm very happy with JHF.

mkzaleski

Jul 16, 2014

James and Phil were great help. They were able to get me in and out of the service department quickly. I'm very happy with JHF.

Peggy

Jul 15, 2014

Wanted to share a positive buying experience. Went used SUV shopping last week. After looking at several "over" used vehicles at multiple dealerships, we met Randy Howard at James Hodge Ford. He showed us several used vehicles then offered to show us a new Ford Escape. We looked at it and left the dealership, ate lunch and made decision to buy it. We are senior citizens and the last vehicle we bought we felt bull-dozed into and have never felt we got a good deal. This last experience was totally different, we love our Ford Escape and feel like we made a great deal! Randy and the sales team at Hodge Ford made this a very good experience and we will definitely recommend them to all friends and family!

peggy.goad

Jul 15, 2014

Wanted to share a positive buying experience. Went used SUV shopping last week. After looking at several "over" used vehicles at multiple dealerships, we met Randy Howard at James Hodge Ford. He showed us several used vehicles then offered to show us a new Ford Escape. We looked at it and left the dealership, ate lunch and made decision to buy it. We are senior citizens and the last vehicle we bought we felt bull-dozed into and have never felt we got a good deal. This last experience was totally different, we love our Ford Escape and feel like we made a great deal! Randy and the sales team at Hodge Ford made this a very good experience and we will definitely recommend them to all friends and family!

Wayne

Jul 13, 2014

Just recently purchased a new Explorer Limited. Was very satisfied with my sales person, (Chris Collins) I done a majority of the work prior to arriving at the dealership, I.e. Negoatied the bottom dollar price for the vehicle, went up there with financing in hand, all that was left to do is appraise my trade. Once we arrived at 2 PM, we drove the explorer, and came back. Liked it and was ready to trade. Everyone was very polite and helpful. However the only issue I had was the very lengthy process of getting my trade appraised. My trade set there till 4 PM before my trade was even looked at. It was 5:30 before I left the dealership, that seemed a bit long to me, with all that was done prior to arrival. Overall, very pleased with my purchase, and all the staff at hodges dealership, just need a better more efficient process. I will consider buying again from Hodges in muskogee.

jerrylanejr

Jul 13, 2014

Really got a great deal friendly staff and have traded vehicles here 4 times I would highly recommend ford or any other make customers to take a look at James hodge ford

xb26bc

Jun 22, 2014

I gave the review because Mark went beyond the call of duty to assist me in every way possible. He was friendly, explained the problems.

peg5555

Jun 10, 2014

I had a wonderful experience buying a car with the help of H "Zee" Ziyada. I was happy with the car I picked and hope have it for a long time!

Teresa

Jun 2, 2014

Truck purchase I must admit, I have NEVER had so much fun and felt like I was just hanging out with my "friends and family" during my New F150XLT Off Road 4x4 purchase. From the moment I arrived at the lot, I was treated with respect and felt like the salesmen truly listened to what I wanted in a truck. I felt there was no "smoke and mirrors", that prices and options were presented to me in a very professional manner and that all my questions were answered fully and completely. The salesmen went above and beyond to ensure my satisfaction with my new truck purchase. I have purchases several new cars before and one of which was a new truck in 2012 from another Ford dealership and I must say that my recent purchase of my 2014 Ford truck surpassed them all. The staff made me feel warm and welcome and I didn't feel like I was just a another customer or just another commission. I felt as though they truly wanted to do everything in their powers to get me into the truck of my dreams. AND THEY DID!!! I am completely satisfied with my new F150 4x4 off road truck purchase. I felt like I received the best trade-in price they could give me for my 2012 F150 and the interest rate is spectacular. I loved the fact I walked in and told them what I wanted and most importantly what I didn't want and they exceeded my expectations. All the staff was very kind and courteous from my salesmen to the financial officer that completed my paperwork. I will recommend James Hodge Ford to all my friends and family.

ithacacollector

Jun 2, 2014

I initially went into James Hodge Ford dealership looking for a low mile used truck. I was already 99% sold on a used Toyota Tacoma I found in Tulsa. J. Hodge Ford didn't have a used vehicle but convinced me that they could put me into a new truck with payments being the same as what the used Tacoma would be. After seeing the sticker prices I pretty much figured I was wasting my time and his (Robert Johnson) on pursuing a new vehicle. But Robert's persistence eventually paid off and he worked a deal that led to my purchase of my new truck. Salesman, sales mgr, and financer were all very friendly, professional and determined to get my business. I'm pleased that I was able to keep my business in Muskogee.

tstopp

Jun 2, 2014

I must admit, I have NEVER had so much fun and felt like I was just hanging out with my "friends and family" during my New F150XLT Off Road 4x4 purchase. From the moment I arrived at the lot, I was treated with respect and felt like the salesmen truly listened to what I wanted in a truck. I felt there was no "smoke and mirrors", that prices and options were presented to me in a very professional manner and that all my questions were answered fully and completely. The salesmen went above and beyond to ensure my satisfaction with my new truck purchase. I have purchases several new cars before and one of which was a new truck in 2012 from another Ford dealership and I must say that my recent purchase of my 2014 Ford truck surpassed them all. The staff made me feel warm and welcome and I didn't feel like I was just a another customer or just another commission. I felt as though they truly wanted to do everything in their powers to get me into the truck of my dreams. AND THEY DID!!! I am completely satisfied with my new F150 4x4 off road truck purchase. I felt like I received the best trade-in price they could give me for my 2012 F150 and the interest rate is spectacular. I loved the fact I walked in and told them what I wanted and most importantly what I didn't want and they exceeded my expectations. All the staff was very kind and courteous from my salesmen to the financial officer that completed my paperwork. I will recommend James Hodge Ford to all my friends and family.

Tom R. -Tennis Player

May 30, 2014

Everyone involved worked hard to get my business. I came in not expecting to buy a new truck but the sales rep I dealt with showed me that I could get one.

lpratt

May 30, 2014

Richard was a pleasure to work with, answered all our questions and concerns about our buying a escape since it has been 15 years since we have purchased a new car. He was nice enough to drive one home so we could test drive with no pressure from a sale person. He has to this point been straight forward with after sales service

Tracydunlap71

May 26, 2014

I was pleased with my recent car buying eperience with James Hodge Ford. The dealership had alot of selection for me to test drive. I plan on using this dealership in the future for my service and repairs.

jstuck45

May 25, 2014

We had been trying to localize a problem with our former King Ranch through the Service Department. Everyone in Service involved in our problem went above and beyond to resolve our problem, most especially the service manager, James.Since our truck was already 9 years old we decided to JUST LOOK at the new F-150 XLTs and maybe get a better idea of what it would cost is we were to upgrade. We certainly had no intention of buying at the time. Robert Johnson came out to greet us and even though we told him repeatedly we were just looking at the moment, he dedicated his complete time and attention to our inquiries. Our "must haves" were explicit and our "wish list" was complicated. Robert made it his mission to find us just the right truck to test drive, knowing we were in the just looking stage. We drove the truck, liked it and then went back to the dealership to get an idea of what the truck would cost and what our trade-in would be. Again we told Robert it was not our intention to purchase at the time - or so we thought. Robert and the James Hodge team met all our expectations regarding financial negotiations and WE DROVE HOME IN OUR NEW 2014 150 XLT - in the color I wanted!The finalization process (signing the papers) was expedited by Kaleb O'Brien, who is an extremely pleasant young man.All in all, purchasing this truck was an extremely pleasant experience.

DianaPelts

May 23, 2014

James Hodge Ford had listed a particular car that I have been looking for at a price I could afford. After having visited several other dealerships that left me not wanting to purchase from a dealer. I decied to try one more time with James Hodge Ford. They were about 45 minutes from my home and after visiting with them I found everyone to be respectful, helpful, knowledgeable, not just out to make the most money they could from me. They made the experience a pleasant one and seemed to share in my excitement in owning a new car. I would recommend them to anyone and feel confident they would have the same experience.

casey

May 21, 2014

We made an Internet Appointment to look at and buy a Lincoln Nav. Bryan Lynn called back to set it up for a Wednesday. long story short, Bryan wasn't there, and SUV was loaned out Till Friday. But what makes it worse is, THEY JUST DID NOT CARE!

phillibi

May 6, 2014

Greg Freeman was very RUDE! I spoke with him on the phone and he told me he would call me back which he never did. One week later, I called back and he was very rude again and said he would call back again and of course did not. I ended up speaking with someone else and finally my situation was taken care of. My husband and I ended up buying a new Edge, 2 days later we noticed it has hail damage on it. We called the dealership and of course no one would return our calls. A week later, we were in the area so we went to the dealership, Greg is the "manager" that was there and came out to talk to us. He told my husband and I that we had been a problem from the beginning and wanted to know why we were just noticing the hail damage. We tried to explain that we didn't just notice it, no one will return our calls. He was laughing and told us that they have sold 120 cars with hail damage and we are the only ones that have come back and complained. He told us that basically we should have noticed it when we bought it. He said that we bought the car "as is" and we took the "discount" that was given because the car had hail damage. BUT we didn't sign the waiver. No one had ever told us that the car had hail damage. He did tell us that he would give us $500 which is what the insurance allowed for the damage on the vehicle. I think they were hoping we didn't notice. And the other 119 people probably didn't know either. Everyone else we worked with was nice, the salesman, Mark Verdun, was great. The car deal was done with Mark Ford, who was very nice and helpful and Job. I do believe that Job should have told us upfront that the car had hail damage but didn't. We did have a unique situation going into that car deal but I do feel that in no way meant they had the right to lie up front to us and be so rude. I will NEVER buy anything there again.

B.hays

Apr 14, 2014

My wife and I have been buying cars for 40 years, this was the most enjoyable experience we have ever had buying a car. Brandon was sincere and honest and very respectful. We were a little off on price and he had his manager Greg come out and he didn't talk to us like we were 3rd class citizens, he was very polite and professional. We wouldn't buy anywhere else ever again.

coragreen6499

Apr 3, 2014

We had a great experience buying our new Ford Fusion from James Hodge Ford. Ryan Spencer was an awesome salesman and helped us meet our needs. We will recommend James Hodge Ford to our Family and Friends.

edragl

Mar 31, 2014

Nothing like doing business face to face with an outstanding staff.

Michelle F.

Mar 31, 2014

I bought a 2012 Ford Escape XLT V-6 and I like it a lot. I have been driving it to work. It has been a long since I bought a car and I picked it a good one. Thank you very much for the opportunity to buy a car from you.

Wc1561

Mar 24, 2014

Great Customer service. Kevin did a great job and was quick in getting the information I was wanting. Will go back to James hodge ford.

krobinson1

Feb 18, 2014

I basically went to Consumer Reports which rated the F150 in the top 3 trucks. I hate to shop, but did a little looking, at RAM & Nissan. All the vehicles were pretty good, but it really came down to the knowledge and experience of the salesman that made the difference. Robert was low key and helpful, which made the difference. Shot me a fair price, so I took it. So far, I love it. Hopefully I can say the same throughout the life of the vehicle!

HillaryM

Jan 26, 2014

I absolutely loved my experience at James Hodge Ford. This is my second vehicle I have purchased from them. They work hard to make sure they find you what u want at a great price! I will never use another dealership and would recommend them to anyone. They are great!

jp3boys

Jan 23, 2014

Buying a car Mark Ford has never been easier. He made my experience hassle free. I live in Dallas and he had the car delivered to me the next day. I would highly recommend buying a car or truck from James Hodge Ford.

Tara528

Jan 11, 2014

Overall was very pleased with service and staff. Only complaint was with the Todd Pittman who was very unprofessional when I came to sign my paperwork after my husband took care of the paperwork. Kaleb was doing over the paperwork with me, and Todd said, " that guy was rough. He was being an xxx so someone else came and took care of him. I was sitting in Kaleb's office and heard this. Just not impressed with him talking about my husband when I was sitting there. Made me want to not do business there, but because if precious experience with dealership we did. My husband had not done anything that Todd was talking about. I just think that is very bad business.

CBGreer

Jan 6, 2014

The overrall experience was a friendly and simple one. Little too much pressure for extended warranty purchase when I told Kaleb up front I was not interested in any extended warranty purchase. He did manage to sell me one however in exchange for lower interst rate.

lcking37

Dec 12, 2013

Salesman very easy to deal with, he was very courteous and business oriented. He was no hassle and allowed us to make a decision with no interference.

jontfanning

Oct 27, 2013

I was very pleased with the experiance and my automobile I purchased. Although customer service can be improved by a simple gas tank fill up this is the first dealership I have dealt with that I did not receive that.

cobrasooner

Oct 10, 2013

Roy Jordan with James Hodge Ford was a pleasure to work with. The first thing that I noticed about Roy and his dedication was his response to my web/email inquiry within minutes on a Sunday! I knew that that level of attention to detail would carry through the sales process. Roy answered every question I had in short order and made sure that the vehicle was available for test drive on my arrival.The negotiation process was very smooth and so far everything has gone well. I recommend James Hodge Ford to anyone who wants to do business with a reputable dealer, and I recommend Roy as someone to deal with.thanks

Msrich1121

Oct 10, 2013

Very easy to deal with. Honest. Truthful Very happy with our purchase. Very clean service area. Financing was a breeze, drove home the same day in our new (to us) vehicle

Rlittel

Sep 16, 2013

I purchased a brand new SHO Taurus. I have been buying cars for 50 years and I have never had this great of an experience. I have purchased over 100 cars and have absolutely with out a doubt never been taken care of like Greg and Robert did. Greg was more knowledgable and understanding of my needs than any sales manager I have been around. Robert always takes care of me and made sure I knew everything about the car at delivery. Thank you James hodge ford!

jb3483

Sep 3, 2013

Roy and his sales team worked with me to make sure that I found the right truck that I wanted and at the right price.I had vested two other dealerships in my search for a new Ford F150 but could not get the deal I was looking for. James Hodge gave me what I was asking for my trade in value, so I purchased a new truck from them.

PamelaBledsoe5

Sep 3, 2013

I am giving this rating because the staff..especially Roy went out of their way to make this as easy and pleasurable as possible for me!!! They were all just so wonderful,, Answered all the questions I had and told me other things I hadn't thought to ask!! All around very pleasant experience!! Thanks. Pamela

Potential customer

Aug 31, 2013

I emailed requesting information on a particular vehicle and received no response for a week. When I did receive a response, it was someone offering me a different vehicle.

tknight56

Aug 26, 2013

Because I received the best possible customer service and respect. Not only that but I was not mislead in any way on price or trade in.

Arkansas04

Aug 13, 2013

Staff was very friendly & knowledgable. Very fair on prices. Great selection to choose from. We would definitely refer our friends to James Hodge Ford Lincoln.

pammywem

Aug 9, 2013

As long time customers and having purchased numerous vehicles at James Hodge Ford, this is our dealer of choice. We live within a 35 mile radius of 3 Ford dealerships (Muskogee being the furthest) but the hometown feel and welcome we receive is far and away the best of our 3 closest choices. We've been treated fairly and with a friendly spirit. Thank you to the entire staff at James Hodge Ford. Pam and Dale Wemhaner

TBlossom

Aug 7, 2013

Everyone at the Dealership was very friendly. No one was pushy or annoying like at some other car dealerships. We appreciate the guys giving us time to breathe when we pulled up to your lot. Cody was very friendly, we were only there to test drive the car. He knew exactly what we needed to hear to make our decision on purchasing the car. He knew alot about the car and if he didn't know something about it he looked it up for us. He seems so down to earth and has a great sense of huimor which was a plus because my family loves to joke around alot. So far i'm enjoying my car except the left signal light doesn't work and the tint on the back window was messed up when someone pulled the paper off the window. Cody set up an appointment for me to get it fixed. Caleb was friendly as well. He did everything he could to help keep my car payments within my price range. Those guys made this one of the easiest and funniest car purchase experience we've ever had. Thank you

kathylynndill

Aug 6, 2013

I originally went to look at a 2013 Ford Explorer, which I had seen on the internet. But the salesman called and said that someone had taken delivery of that particular vehicle, but suggested that we come look at what they had in stock. We found a 2014 that had more options than the 2013, and was red, which is my favorite color. I was skeptical that we could get to the right price, with it being a year newer model, but they surprised me and did. I am VERY happy with my Explorer. I have 4 grandkids, and it is great to have plenty of room for all 4 when they go somewhere with us.

dmhayden, happy driver

Aug 2, 2013

I would like to personally thank Stephen Liberal for assisting me with my purchase of 1995 Toyota Camry. He was very helpful, knowledgeable, and professional. Again thanks for all your help. Donna M. Hayden

cowboy531

Jul 9, 2013

Billy Mills went out of his way to find and locate the perfect truck for me. He worked very hard to make sure that I was 100% happy.

cyntmims

Jul 3, 2013

Customer for about 20 years or more, recently took my vehicle in for service and had them change a bulb in my rear tail light, that was missed during the last visit, after having a multi point vehicle inspection done, so don't know how it was missed. In either case the bulb cost $3 and I was charged $45 to put it in. I think that's a bit much, so I will be looking for a new dealership.

keithcantrell

Jul 2, 2013

While shopping for my F250 I had several options for dealers due to living relatively close to Tulsa. I started my search and ended my search at James Hodge. The primary reason I made my decision was due to total delivered price and honesty regarding what they could do with pricing of the vehicle. Billy was up front with me on the new truck and offered an extremely fair price on my truck as a trade. I had conversations with three different dealerships in Tulsa and did not feel they were being honest with me and they were only concerned with finding out what another dealership had offered me. When I picked up the truck Jack did an excellent job of explaining all of the options on the truck. The Sync system is somewhat involved along with the other numerous optional equipment on the truck. Jack took the time to cover the truck bumper to bumper.I have only utilized the service department once for an oil change. I had a good experience. The truck was complete when they promised.

dkirk123

Jun 30, 2013

Had a great experience with everyone. Very happy with the truck and the price. Seemed like everyone wanted to help get me what I wanted. I will definitely come back

quikshots

Jun 14, 2013

They did a great job. Truck came in sooner than expected. Jack walker took care of my needs and was very helpful. Thanks a lot.

jordancpool

Jun 12, 2013

Cody was awesome to work with. Very professional, and provided a completely pressure-free environment. You can tell he is ambitious, and he is an asset to the team. I will be referring friends and family to him in the future. I also have spoken with Billy regarding a couple details to repair a small scratch, and he was also super helpful and prompt in returning my call. Couldn't be more pleased.

caautrey

May 31, 2013

Mike was very friendly and helpful and accommodating with our needs. He even made a follow-up phone call to see how vehicle was doing.

Russell2013

May 28, 2013

Sales and finance were extreamly friendly and knowledgeable. They went beyond my expectations to make a no hassle, helpfull buying experience for myself and family. I would definitely recommend them to friends, family or anyone looking for a good place to buy a vehicle.

Flanny23

May 21, 2013

I was very pleased with my experience at James Hodge Ford. Everyone treated me with respect and were extremely helpful. I would recommend to friends.

ncdaniel

Apr 30, 2013

My old car was recently totaled and I was in need of another auto. I also wanted to downsize but didn't want a car I would have to crawl in and out of. I had an Explorer before and liked it very much and when I found the color and price I wanted and thought I could afford we decided to see about purchasing one. Honestly we were on our way to a Tulsa dealership because they offered an XL at the same price I purchased this one but we stop by this dealership and found the one we purchased. The few little differences wasn't enough to go on to Tulsa and the salesman and person who did the financing were very helpful, friendly, courteous and business like in the manner they handle our purchase.

paw188

Apr 22, 2013

I worked with Mark and Zee. we purchased 2 cars. A used camaro and a new Taurus. The services provided by both sales associates sets them apart from other experiences I have had purchasing cars. Caleb was professional and couteous. They were paitient, helpful, not pushy, infomative, and made the experience relaxed. I will come back and purchase here again and have referred people to the dealer since my purchaseThe dealership feels more modern and diversified than it was a few years ago. That diversity was evident in my experience i liked it and will come back. Mark and Zee were essential to the purchases I made. Thanks.

ak240volts

Apr 10, 2013

I stopped in to see if I could fine a car that I could pull behind my Motorhome, Kevin help me fine the car I needed and he was a pleasure to work with. I needed someone to drive the car to my home around 50 miles round tripe and Kevin took the time to do that for me! that's Customer service. I have nothing but great things to say about Kevin. Todd Pittman got the business end completed in record time great job on his part. I would recommend anyone looking for a car or truck to go to James Hodge Ford/Lincoln. When I need a new car or truck you can bet I will come back. Thanks to all your team.

bergeron3912

Apr 8, 2013

the staff at james hodge ford was great to me and my wife. we had a great experience and the staff did everything possible to make sure we got what we wanted. They worked very hard to get our payments threw ford credit and to get us a low intrest rate. They also did a great job on the pay off of our car, not to much to carry over! very impressed with our sales man Hassan Ziyada very friendly and honest! I really enjoyed his service. This is our 3rd vehicle we have bought from James hodge in Muskogee and hope to buy another in years to come.

Bill.Smith

Jan 15, 2013

Worst experience ever! They refused to lower their price and refused to give me any more for my trade-in than their first offer. I got approved for financing but they wouldn't call me and I had to call over and over. They treated me like a second class citizen and Phil, my salesman, lied about why he couldn't call me back. This went on for five days. I really liked their car that I was trying to buy but I got sick of their crap and am looking elsewhere. They lost my business and the business of my friends forever because they were greedy, lazy, and treated me like filth. I hope they fail and have to close up shop. Treating people bad like they did will eventually get them a bad reputation. To the people who got lucky and had a good experience I say good for you and I wish I could have had one as well.

KristyDobson

Jan 4, 2013

My husband and I showed up on Christmas Eve at closing time and Kevin was wonderful about helping us. He continued to help us all the way through the buying process. Great customer service

Phd709

Dec 15, 2012

I simply love James Hodge Ford!!! The atmosphere was very laid back and no pressure what so ever. I had the pleasure of gettingRandy Howard as my salesman. Wasn't for sure what I wanted, but after answering a few questions, Randy knew right where to start.I was impressed with the auto choices I had, not to mention Randy Howard's knowledge and expertise. This was the best car buying experience. I used to think that I had to go to Tulsa to get a good deal. I was so WRONG!! If and when I need another car, I will shop Muskogee and most importantly James Hodge Ford with Randy Howard as my salesman. Win win situation.

jajacapoo213

Oct 7, 2012

We shopped for almost three weeks before deciding what we really wanted. A ford was probably at the bottom of our list but when we came in a were greeted like we were family we knew we wanted a car from here. We were greeted by a Manager who did not just go out of his way but showed us vehicles and listened to what WE wanted not what THEY wanted to sell us and went out of his way to ride with us and show us the features of the vehicle (2013 ford escape). Where do you find a dealership with managers who know what they are selling?? He then had a great guy named Mark Verdun help us with all the paperwork. We were extremely impressed by Mark and Greg that we will tell everyone about our experience. Thanks James Hodge Ford!!

dmiller4545

Sep 25, 2012

Negotiated a price for a truck. First they said sight unseen, then after we agreed upon a price they said upon final inspection of my truck. I have no problem with the inspection of my truck . I told them everything about the truck prior to a price reached. Drove an hour to the dealership and they changed their price. They started saying things about a trade that wasn't true, so they could lower the trade price and get me to pay more money. I will not even drive on the lot again. This was a very bad experience with this dealership.

Rita Simpson

Sep 25, 2012

Kevin was very considerate of what I was looking for. He did all he could to give me the best deal. He was very informative of the car I was considering to buy. All staff at the dealership were courteous and helpful. I have been to the service department since buying my car and they were also courteous and helpful. I receive e-mails offering any service I might need to keep my car in good shape. I feel Kevin or the service department are always available to me if needed. I would recommend James Hodge and staff to someone looking for a car.

LeAnneMPruitt

Sep 16, 2012

I am thoroughly satisfied with the quality and amount of Customer Satisfaction that all of the above sales men exhibit. I believe that they all should get extra bonuses because of the way they treat people. My husband purchased a 2011 Ford F-150 Lariat in the (chocolate) color and he is thoroughly satisfied with every aspect of that sale. I'm just hoping that someone can talk him into purchasing me that 2010 Ford TAurus Limited that has been sitting on the James Hodge Ford lot since it was moved out there. I have test driven it several times along with a couple of others (originally I wanted the SHO model-but that proved to be a futile desire upon learning that the Umber interior is no longer offered and it is difficult to come by in the models left on the market unfortunately for me! I don't want the dark interior/exterior and no sun/moon roof) The 2010 Limited on the lot offers much of the basics that I require and desire! I have thought about other ford vehicles only to fall back on the Taurus because of certain criteria I have set for my next vehicle. Thank you Very Much, LeAnne M Pruitt 1603 Quail Run Muskogee, OK 74403-8456 918-577-2027

Ljyarbrough

Aug 29, 2012

I had an excellent experience with Kevin Groom when initially "looking" at a 2009 Tacoma. I ended up buying the truck due to the confidence (which had never been experienced and I have bought a lot of vehicles) of honesty. I communicated to him everything I wanted in order for me to buy this Tacoma & got it. It went the smoothest ever.

Rudy Harris

Aug 10, 2012

My experience from the moment i walked into the dealership was pleasant. I told the salesman what wanted and he took right to the vehicle it was a ford which in my opinion need no test drives. I told him I need to go get money for a down payment. He said lets go write it up we did just that and drove the car home...The only thing we could have done better was to have the whole thing transacted at my residence which we all know sales don't operate that way. if is this easy purchasing my next vehicle it will be purchased from James Lodge Ford!

Meggz

Aug 5, 2012

My husband and went to 10+ car dealerships looking to buy him a truck. We looked in Tahlequah and Broken Arrow. We didn't find any car lot as great as James Hodge Ford. We have always purchased from Lake Country for him and Murray's Nissan for me in the past. We thought we were happy with the other lots (we've bought several vehicles from both) until he decided he want to buy a Ford F-150 and now we will probably never go to another dealer! We are so pleased with Morgan our sales associate and everyone else involved with our purchase. Our only regret is not going there sooner!!

Lyndell Handley

Jul 25, 2012

My wife and I have been looking for a good used truck for some time and we have been purchasing GM products for years. I have owned Ford trucks in the past and have had no real complaints to speak of, however growing up with Chevy trucks its hard to break old habits. We had been looking around at Chevy trucks for a couple of weeks and they are all now apperantly made out of gold, and way out of a working mans budget. Having had a good experiance with my last Ford (1986 F150) we decided to look at Ford once again. We had just come from Lake Country Chevy where we were treated more like a number then a customer. when we told them our spending limit they kept trying to stear us to more expensive vehicles stating they won't have anything in our price range since they don't like to keep anything on the lot like that. With the economy the way it is ,every dollar counts, so its hard to spend extra money you dont have. so we then left feeling belittled since we could'nt afford a new truck. When we arrived at James Hodge Ford( at 8:00 pm) we were met by Morgan Nicodin and told him our budget right up front, we were still treated with respect and made to feel welcome, showing us what was in our price range. We found an F150 in nice shape in our price range but had a few more miles on it then we wanted. After driving the truck my wife and I decided we wanted to make an offer on the vehicle so we sat down and discussed the price range we needed to be in to afford the truck. The price was soon agreed upon by both parties and in a timely manner, so we went to the finacing officer. While with the finacing officer (which was already after closing time) it was discovered that my wife had left our check book at the house. Our salesman and the finacing office agreed to stay while I ran back to the house and get our checkbook. It was 10:30pm by the time I arrived back with the check book and by now was WAY after closing time, but we were never treated as a nucience "like we should have been in my opinion". This impressed me greatly (way beyond the call of duty), especially since our experiance was not good at all at Lake Country. Because of the extra effert put out by the staff at James Hodge Ford, I plan on doing business there in the future and will recommend them to my friends. PS: LOVE THE TRUCK!!!!

D.R. Gould

Jun 29, 2012

My overall experience with James Hodge Ford was great!As soon as I walked into the dealership, I was greeted with friendly smiles from several employees. Once I was situated, Eric and Bryan handled me with kid gloves.After I explained to them the vehicle I was interested in, they immediately located it, and we began the process of the purchase. I was treated with respect on all levels throughout the process, and as a woman, respect is a vital component of my decision. Sincerely,Deborah R. Gould

C. Napier

Jun 5, 2012

Bryan was the best in selling my new MKZ. He answered all questions we had and was always polite but to the point. We felt he was honest and not pushy. It was a great experience dealing with him for my new vehicle.

shellyd321

Apr 30, 2012

We had contacted several other dealerships. They only wanted to get us into the door and sell us whatever they could get us approved us for. Bryan listened to what we needed and found us a perfect match and made sure we could actually afford it. I am still getting calls from this really high pressure sales team out of Tulsa, even after I told them I have already bought from someone else. They don't care about anything but sales!

Smythebrad

Mar 14, 2012

I have always regard buying a car As a negative experience. I have often said, I would rather get shot in the face as buy a new car, however, for the first time my experience was great, it was fast, easy, and effortless! I would highly recommend Randy Howard and Hodge Ford!

smlyons247

Mar 6, 2012

This is the first vehicle I have purchased in Muskogee, OK and I have lived here 19 years and have bought 8 vehicles. I've dealt with several salesman the past 30 days of whom no longer work at the dealership for reasons unknown to me. I had given up until I received a call from Morgan Nicodin offering to sale me the car of my dreams. He was so helpful and persistent in letting me know he wanted my business. He was also very knowledgeable about my car which made a difference for me in choosing to buy it. After I bought the car Morgan still kept in touch with me to make sure everything was going well with the car and he even made an appointment with me to come by so he could train me on all the bells and whistles on the car which I thought was awsome. If it were not for Morgan reaching out to me after the first two salemen left I definitely would not have bought this car, but with all of Morgan's follow-up with me through email and phone, a purchase was eventually made and he has a very satisfied customer in me. I have been spreading the word to all of my family and friends and my husband will definitely buy his next vehicle from James Hodge Ford in the near future.

itsdad

Mar 1, 2012

Randy and Eric worked very hard to find the "just right" car for me. There was not one on the lot that was the color I wanted. They found it in Texas and had it was here within three days. The Fusion did not have heated leather seats so they sent the car to Tulsa to have them installed for me. This extra attention made me feel very important and happy with the decision I made to do business with them. I have traded with James Hodge Ford for over 25 years and have never been happier. Another great thing I like about this dealership is the excellent service I always receive from the service department where Willie Keifer is the manager.

mlp1028

Feb 28, 2012

my famly has bought 3 f150 trucks in past 18 months mark has treated my famly with the greatest of respect i am honored to have him as a friend that i made at the dealership and will have for many years

Mike Morse

Feb 27, 2012

Our visit to James Hodge was to purchase a Ford Transit. Mark was very helpful from start to finish. The unit was not in stock and he had to go get the unit for us. It was exactly what we wanted and everything he said it would be. What a great experience we had. He's just a Good ole Boy. Id buy from James Hodge again.

M.R.Armstrong

Feb 23, 2012

Freindly service found us what we were looking for quickly. Great place to buy a car I would highly recommend buying from this dealership. I will return when we need another car!

wnhays72

Feb 23, 2012

Awesome. Will definately buy from James Hodge Ford again. They were friendly no pressure. Let me choose a vehicle over a 3 week period with out constant follow up phone calls. The price was competitive and I absolutely love my Ford F-150.

danamm

Feb 22, 2012

Sales and service experience was phenomenal. Surpassed my expectations by far. I have dealt with many dealerships with the purchases of my and my families vehicles. No other was as knowledgeable, friendly or professional as James Hodge Ford Lincoln.

dondavid

Feb 21, 2012

I have bought quite a few automobiles in my lifetime, but Mark at James Hodge Ford has made this experience by far the best yet! I will continue to buy vehicles from Mark and James Hodge Ford in the future.

graniteguy

Feb 21, 2012

Great day when I drove from Bixby OK. and found James Hodge Ford in Muskogee. My salesman Mark Ford was so considerate with my needs. I am 60 years old and have bought many cars from alot of dealers but never have I felt so special. It feels so good to know they truly appreciate your business.

Lodawg

Feb 21, 2012

Was treated great in my car buying experience not only by saleman but by all staff alike. I highly recommend this dealership to friends and family from now on.

Ted Butler

Feb 21, 2012

Buying the truck was a great experience. It was hassle free. The people were friendly and very helpful. I will recommend you to anyone. Thank you.

Jacob_Leeds

Feb 19, 2012

It's a great day at James Hodge! What can we do to make your day better is how they answer the phone, and that is the attitude from sales, finance all the way to service even years after the sale. Great customer service, friendly staff and a service department that is second to none.

jlance

Feb 19, 2012

I have bought 5 vehicles in the past 3 years mark ford and jack hodge have been great to deal with all of the service work I have had done has been great as well I am a customer for life thank you guys for the great service Justin

Lisa.davidson84

Feb 19, 2012

I always have a great experience at James Hodge Ford! When I take my Escape in to be serviced they are always so helpful, professional, and efficient. I leave there knowing everything was completed to the highest standards. I have tried other dealers in the past and never felt as comfotable and appreciated as I do at James Hodge.

viper6138

Feb 19, 2012

This is by far the best experience I have had buying a vehicle in the state of Oklahoma and including Texas. Mark Ford was my salesman and treated me with respect and the way you would treat a family member. The experience was great that a year later I went back and bought a second vehicle. James Hodge Ford is not like any other dealerships out there they actually take the pride to provide you with the best service while buying a vehicle and also after you make the purchase. Everytime I even go to the service department for oil change or any service everyone has always greeted me very politely and eager to help me. I have been to dealerships that don't even acknowledge the fact that you're there but at James Hodge Ford no worries you are greeted promptly and with respect. I recommend this dealership to all my friends and family so for the best service and best deals in green country stop by an check out James Hodge Ford because I guarantee you that you will not be disappointed.

Williamg2001

Feb 19, 2012

I had a great experience. Everyone was so nice I bought a 2006 gmc truck. I even got to talk to the owner. I would definitely use them again.

csmith9483

Jan 30, 2012

Never believe the price quoted on the phone. They expect that you finance there and if you choose not to they increase the price of the car.

johnricesr

Jan 5, 2012

I just purchased my second vehicle from James Hodge Ford since moving to the area last year. Both experiences have been great. Both times I was given a fair price for my trade and got a fair price for the new vehicle. The first was a 2011 Fiesta. I was very specific with the options I wanted, and they got it for me the next day. The most recent purchase was a 2012 F350 King Ranch FX4 DRW. Again, I was very specific with the options I wanted. I went in, expecting to have to order it; they found one in Tulsa and I was driving it the same day."Z" and Brent are very easy to work with, and are helpful even after the sale. I brought the truck in to have the paint and interior treated and detailed, and they really surprised me with the quality of work and their attention to detail. I've never seen a car detailed to my satisfaction until now. I'm very picky...I was at the dealership a few weeks ago to look at some trucks during my lunch break. I was in the Fiesta, and "Z" asked me how I was liking it. I mentioned a problem I was having with the TPMS, and that I hadn't made time to bring it in to get it looked at. "Z" insisted that I let them take care of it, and they found the problem and repaired it very quickly without an appointment.I've bought quite a few cars in my life, and I've never been 100% satisfied with a dealership until now. Because of the reliability I've had with Fords, my next new car purchase will be a Ford. Because of the treatment I've received from the James Hodge Dealership, my next Ford will be bought from them.

KAmbrocio

Dec 1, 2011

I have bought 3 vehicles from "Zee" Hassan Ziyada at James Hodge Ford.: (1) 2011 Ford Fusion, (1) 2007 Ford F-150, and (1) 2010 Ford Fusion. Zee made the shopping experiences easy and fun. I am so thankful for the excellent customer service before and after the sale from Zee in sales, Todd in finance, and Rick in the body shop. The are all very knowledgeable about their products and maintenance, and I highly recommend them to everyone!Kathy Ambrocio Hulbert, OK

heresanurse53

Sep 22, 2011

I was interested in a Ford Edge but when I was able to test drive one I knew I had to get one! It has a smooth ride, very roomy and I love all of the details. I love the Ford Sync! Randy Howard was a wonderful salesman to deal with!

shandacook3

Aug 9, 2011

I want to thank Jack Walker for making our very first purchase of a NEW Ford, so easy and comfortable. He and your finance department were very helpful. They had the answers to all of our questions. Jack never one time made us feel pressured or rushed with our purchase. I came in on one of the hottest days Muskogee has seen, and Jack never hesitated to help. He even took an extra long time to help me figure out how to sync my phone to the vehicle. I've never been treated with so much kindness and respect at a car dealership before. My husband and I were very impressed and satisfied, and because of Jack Walker we will tell all our friends and family to checked your dealership out first. You have, for sure, made us customers for life..... THANK YOU SOOO MUCH!!!! James and Shanda Cook

jlhubba

Aug 3, 2011

When I visited, David Larremore was willing, able and happy to answer any questions that I had. He listened to my needs and understood what I was wanting to accomplish with a vehicle purchase. Based on our conversations he knew what I was looking for, such as a vehicle that was economical both on gas mileage and monthly payment. He understood that I drive on average a hundred miles a day, and needed a vehicle that could withstand the trials and tribulations of the open road, with decent gas mileage. Overall the experience was great, I highly recommend David Larremore at James Hodge Ford. They listen and care about customer needs, which is rare in the auto industry.

okpokerdealer

Jul 30, 2011

First the good:Excellent customer service. Brent prepared everything for me before I even got to the dealership. I viewed the vehicle and applied for financing online. I received a call the next day to confirm my information and allow permission to run my credit to get my loan approved.All I had to do was go down to the dealership and test drive the car to decide if it was the one I wanted and then sign the papers. Brent even had the car running with the A/C on to cool it off when I got there.The only complaint I have is they value the trades a little on the low side. They made up for it in my case with a great sale price on my new car.

chrystal

Jul 9, 2011

They were friendly and excellent at customer service. I had a VW bug that was worth only half of the trade in value, and they paid it off!

FattKat

Jul 9, 2011

I got a Great interest rate at James Hodge... I purchased my Truck there in less then 45 minutes. There wasn't any of that back and forth B.S.Like,, "Well let me go Talk to my Manager" Crap that you have to allways put up with at most Dealers. Like That Sleezy Dealership's with them Stupid Commercials... Well Allright!!! This is the Fourth Vehicle we have purchased From Hodge. James Hodge has allways been good to me so far.I dont have any complaints at all.I Guess the only thing I wished they would have offered was some kind of life time oil change deal with a new car purchase. But all said and done I would Recomend them over any of the Tulsa Dealers.

alkada

Jul 7, 2011

I spent three months looking for the particular F150 I purchased. Contacted Brent Naylor with E-Mail. Brent was not pushy, but was concerned with getting me into a truck that I could afford with the best APR. All the other dealers in Owasso and Tulsa are only concerned with numbers and the customer. The main reason I have given a high rating is the trueness spoken at James Hodge Ford and its people really do care. Thanks again for a great deal and keep up the the good work.Al PenceOwasso, Ok