Jim Trenary Chevrolet of Troy reviews

chevygirl

Mar 6, 2015

Jim Trenary Troy is the only place I will buy a vehicle. They have awesome customer service. The salesman Kenny McKinney was able to find me the exact vehicle I wanted and was extremely knowledgeable. I got a great price for my trade in and am happy with the price I ended up paying. The finance man Jamie was able to get me a decent interest rate and was very friendly and was able to go threw the paper work quickly. Both of these men were also able to explain absolutely everything to me about my car. I left with zero question and completely satisfied with my purchase.

barton 2015

Sep 30, 2014

we had a bad experience at another dealership. my husband called Jim ternary of troy. spoke with a salesman and my husband was so impressed with the salesman over the phone we had purchased a new vehicle the next day

SUEMC

Aug 5, 2014

Everyone that works there is friendly and helpful. You have an awesome staff. Keep up the good work.

Mary

Jun 12, 2014

My salesmen Kirk and the store manager and the finance man were very helpful, very informative, very, very nice. We are extremely happy. I will tell everyone how great we were treated. Again, I am very happy.

William

Jun 12, 2014

I have been taking my 2010 Equinox to Jim Trenary since I bought it. The service writers are excellent. They make you feel like a valued customer and explain all service details to you. Great dealership.

Stephen

Jun 11, 2014

I am extremely satisfied. At first, they didn't have the truck I wanted, but Travis Key found it at another dealership and made it happen. I couldn't be happier.

Lyle

Jun 6, 2014

Outside of the technical difficulties while closing I am completely satisfied with the deal. Those difficulties happen, just made a long day.

Maria

Jun 3, 2014

Our salesman, Kenny McKinney, was very helpful and made the process of buying a car so easy! He was very knowledgeable and answered all my questions. I left feeling confident I got a good deal and a great car!

Richard

May 31, 2014

the salesmen involved were intuitive to our need but did not pressure us in any way. they even went out of their way to find us the vehicle we wanted, which meant bringing it in from your o'fallon store

Harry

May 30, 2014

The buying process was quick and the purchase decision took place promptly. The only issue was a prolongs wait to complete financing as the dealership was very busy on that Saturday. Overall, no complaints. Was able to take the vehicle home that day.

Lacy

May 30, 2014

The staff was all very pleasant and all so helpful.. an Jason Was a great help and Jamie got all the paperwork Done quickly

Alan

May 24, 2014

Jason Whitson was very helpful, as was James Mager,the finance officer. Not having dealt with this dealership previously, I was presently surprised with how well things went.

William

May 22, 2014

Calvin Shaw was the salesman we used and he is very honest and really works to get the best possible deals. I really trust him. Also Jamie in financing is very good. They make a great team.

Nancy

May 14, 2014

I drove in for a check of fluid leaking. Thank goodness that I did! The service technician discovered some things that needed to be done immediately for my safety.

Keith

May 14, 2014

Really like the shop, showroom, and all the staff. We got 4 free oil changes when we bought the truck. Just had the third, oil change can't beat that.

Terry

May 1, 2014

Great Service, no hassle, Extremely good salesman No trying to sell you something you don't want they are here to please.

James

Apr 30, 2014

Jason and Jamie were fantastic, they explained everything and made this a terrific buying experience for us. I will recommend them to everyone I know.

Anthony

Apr 24, 2014

Our car buying experience was the best ever. The salesman and other staff were very helpful and informative. We would not hesitate to recommend your dealership.

Donna, single woman who needs a reliable dealer

Apr 22, 2014

Each and every time I have been to Jim Trenary the experience is great!

Thomas

Apr 3, 2014

Dominic was very helpful and if he didnt know something he found quicklyIf pappas toyota would of had him I would own a toyota to bad for them good for you

Sherry

Apr 3, 2014

I had a very pleasant experience. Our salesman, Calvin Shaw, really listened to what my interest were. He answered all my questions and he was really focused on what I was looking for. His knowledge and understanding my point of view we were able to get into a perfect fit for us. We love our new purcahse.

John

Mar 26, 2014

This is our third vehicle from Jim Trenary Troy. This is our home. Will not go any where else. Thank you for making buying a car so easy and exciting. Kirk Kozma and Jamie (financing) were wonderful.

Terry

Mar 21, 2014

I went online and spoke with Jason, he was so helpful and pleasant. We came into the dealership that night and purchased the vehicle and they stayed late so we could take possession of the vehicle that night. Thanks again and I would recommend this dealership to anyone. THANKS AGAIN!

Christina

Mar 18, 2014

I have nothing bad to say about this dealership! Top notch staff!! Can't wait to deal with then again when the time comes! I will not buy from any other dealer!

Greg

Mar 18, 2014

It was a very good buying experience. Jason answered all the questions I had and point out features of the vehicle.

Sheri

Mar 14, 2014

Our salesperson Jason Whiston was professional, friendly, and helpful. He does his job without being pushy and annoying like some salespeople. I would highly recommend Jason to my friends.

Timothy

Mar 13, 2014

It was the best service I have ever experienced! The salesman, Kirk Kozma, went above and beyond the call of duty to get me in the vehicle of my choice! I will be returning again when I need to purchase my next vehicles! Keep up the good work guys!

Sandy

Mar 10, 2014

I bought my 2012 Chevy Cruze at a different dealership but moved and had a recall that needed to be addressed so I called Jim Trenary Chevrolet in Troy, MO. so they could service the recalled item, I also scheduled an oil change and tire rotation to be done at the same time. Tyson Stevener helped me when I brought in my car to be serviced. My husband followed me in his car so we could get lunch and run errands while they worked on my car but we actually never got to leave the dealership because as we were leaving the lot for lunch we saw a very nice used van which we test drove and wound up buying! Salesman Kenny Pease helped us with buying the van, it all went very smooth, everything was done in just over an hour. I was extremely surprised when I went to the lot to pick up my car when the service was done, I couldn't find it at first because I dropped off a car filthy with salt and splashes from the recent bad weather. I was going to get a carwash later that day but they had given me a free carwash and that's why I couldn't find my car, it was clean!! Everyone we dealt with on the service side and sales side were very friendly and professional. We definitely will be back. Sandy and Al Wood

Charles

Mar 2, 2014

Everyone was was very helpful, very pleasant, and easy to work with. Calvin and Jamie were very helpful with the financing,and explaining the car, we appreciate everything they did for us. I would recommend Calvin to anyone.

William

Feb 17, 2014

I was driving my Equinox in the morning and had a acceleration problem. I called Jim Trenary service department and explained the problem and they said I could bring it right in. I did and they had a loaner car waiting for me when I got there. My car was fixed that evening and due to bad weather I picked it up the next morning. The service department was friendly and knowledgable as always. They explaine what the problem was and I was on my way. Great dealership and outstanding service department personnel.

Travis

Feb 11, 2014

Travis is a great salesman and made the whole process very easy. The managers Jim and Jamie were great too.

Tamara

Feb 5, 2014

2/3/14 my car had a warning sign. I called OnStar for on demand diagnostics. They advised me to get it to shop ASAP. 2/4/14 I called the JT in Ofallon and was told I could possibly get in 2/5 or 2/6. This was major to me because my malfunction indicator came on. JT/Troy said come on in so we can at least look at it for you. A bolt that was not on tight enough, had come off which caused my Serpentine belt to need replacement. Your service dept were able to take care of that for me right then. The staff kept me informed and though it took a while, your staff was friendly (even made me hot chocolate), and kept checking in on me. I am so thankful that they were able to get me in on short notice and had the parts on hand. Even though the JT in Ofallon is closer, I will ALWAYS come to TROY. I absolutely love doing business with you all. The respect is awesome! Friendly faces (even early in the morning).

Nicholas

Feb 1, 2014

You guys were very helpful and nice. Did whatever u could to make us comfortable and to get us the car we wanted.

mewhitman

Jan 31, 2014

After requesting information I had an automated reply in minutes. I received a call early the next morning followed up by pictures of the vehicle I was interested in emailed to me. I was very pleased with the service I received from this dealer. Now if the weather will get better so I can go look at the car.

Matthew

Dec 20, 2013

The buying experience that we recently had at Jim Trenary Chevrolet was one of the best we've ever had. Our salesperson, Kirk, was absolutely wonderful! He was very patient and helpful. The finance team (both nights) were very friendly and kind. Based on this experience, we will most definitely recommend Trenary Chevrolet to our friends and will shop there again!

Tammy

Dec 9, 2013

I came in for an oil change and had the tech check my brakes because they were squealing. Everyone was very nice the tech explained why my brakes could be squealing and assured me they were fine.

Roschell

Oct 1, 2013

This is the second car I have bought from Jim Trenary. Travis the salesman was GREAT and was very professional and knowledgeable. The finance person Jamie was AWESOME and took very good care of me and got me a great interest rate as well. I will keep going there as long as they have GREAT personnel. I just bought a 2013 Camero and notice couple things that needed tended to. I was afraid of what kind of response I would get when I called and stated the issues. What I got was Travis being extremely wonderful and taking care of the issues IMMIDIATELY! I will go to Jim Trenary before I go anywhere else when looking for a Used or New vehicle

Birdiegirl

Sep 6, 2013

I had a great experience purchasing a new car at Jim Trenary of Troy. I was treated with respect and everything was explained to me and all my questions answered. I'm a first time buyer, never bought a car by myself before. I appreciated that there was no pressure or hard-sell. Everyone I dealt with made the purchase process very easy and pleasant. My thanks to everyone at Jim Trenary!

Carl G 3

Aug 7, 2013

My salesman, Kirk Kozma, was very patient with my eventual sale and delivery. The dealership goes out of their way to be helpful and I would recommend them to anyone.

Darrin from Winfield

Jul 11, 2013

My experience with Jim Trenary was outstanding and very pleasant. They treated me like an old friend. My sales associate and finance officer are very knowledgeable and answered all the questions that I had about my new purchase. they went out of their way to make me feel welcome and right at home. I have purchased 2 trucks from this dealership and couldn't be happier. I would and will recommend them to anyone who is in the market for an automobile.

Donna

Jul 6, 2013

Everyone was very knowledgable and helpful to get me into the car I wanted with a payment I can live with comfortably!

Matt and Sarah

Jul 2, 2013

We were impressed with the selection of cars on hand, and we found exactly what we wanted right on the lot. Everyone we met was courteous and professional, overall a pleasant and trouble-free car buying experience.

Cruzefan

Jun 22, 2013

Excellent all the way around, when buying another car we'll drive the extra miles to get the best service around. Thank you!!!! Love our new Cruze!!! Thanks from Ronnie and Ruth Camden

Dennis/Barb

Jun 21, 2013

We were immediately greeted by an employee when we stepped out of our car. Jason asked us our needs and pointed us toward several choices. We test drove these cars and made an easy decision on which one fit our needs and finances. Every part of the shopping experience was pain-free! Thanks for helping us make a fantastic decision and purchase!

Happy Dodge owner

Apr 9, 2013

I have bought and sold many vehicles in my time, and had varying reviews of the places and people I was dealing with. This by far is the best experience I have EVER had. Mine was a long distance sell, and the salesmen (Travis Key) was very patient, fair, and did everything he could to ensure I was comfortable before making the decision to buy. I highly recommend to anyone to use this dealership, and seek out Travis. He will make your experience worth the trip. Well done!

D Sparrow

Feb 26, 2013

great experience ! love our 2013 sonic~great salesman!

Mary88

Dec 3, 2012

I purchased a vehicle at Jim Trenary Chevrolet in Troy about a month and a half ago. The Salesman that helped me with my purchase was very knowledgeable about the vehicles that I was interested in and made the entire process very simple. Sales was great, and I am just as satisfied with the service department!