Joe Myers Ford reviews

Charles Garibay

Nov 11, 2016

smooth shopped and shopped and shopped and shopped and shopped and shopped

Saul Moreno

Nov 11, 2016

Great service! Everyone was very helpful and provided great customer service.

Rodney Robbins

Nov 10, 2016

Robert Martin put me in the Mustang I wanted and he even worked two hours past quitting time on a Friday make it happen. This is my second time to buy from Robert and it won't be my last. Thanks for everything!

Perry Alonso

Nov 8, 2016

The experience I had a Joe Myers Ford was amazing. I spoke to my salesman Mark Laurence on the phone prior to coming in the dealership and he assured me that the vehicle I was interested in was in stock and available. My visit to the dealership was great. Mark was available right when I walked in. He got my information and we went to look at the vehicle. The 2016 F-150 XLT Sport Mark pulled around was the exact vehicle I was looking for. He did something no other salesman had done before - He walked around the vehicle and explained just a bout every single feature. From the automatic door locks, to the rear sliding window, explaining the 5.0 V8 engine capacity, the aluminum frame, the infotainment system, ect.. Everything about the truck he explained well. That was one of the best things about the visit to the dealership. The test drive went great and then we made it back to the dealership. I explained to Mark exactly what I was comfortable paying and if he wasn't able to do it, then I wasn't going to be able to purchase the vehicle. Mark took that to heart and presented a financial package that we both were able to agree on. Every aspect of the vehicle purchase exceeded my expectations.

Amber Odom

Nov 7, 2016

It was great! Everyone was friendly and helpful. Everyone made me feel like they knew me for years.

Apolinar Valdez

Nov 7, 2016

very professional and taken care of promptly I would definetly recommend joe Meyers to friends and family..I have never had any issues in service department or in sales .al hall is an awesome salesman I have bought 4 vehicles from him in the last year..

Maegan Nunley

Nov 7, 2016

Bought my car at Joe Myers and always take it there for service. They do a great job!

John Widacki

Nov 4, 2016

It was a very simple and pleasing process. Even when I had to bring my truck back after a week or so because of some blemishes on it. Things were taken care of.

Joel Francis

Nov 3, 2016

Joe Ramirez did an excellent job again.-------------

Thomas Richardson

Nov 3, 2016

Mark Laurence my salesman was been great. Very informative. Has called and followed up on my satisfaction. I'm very happy. Thank you.

Joseph Enciso

Nov 1, 2016

Everything went as planned and was pretty smooth. My only complaint was that my appointment was scheduled for 9:00 AM with Rick and upon my prompt arrival was notified that Rick would not be in until 10:00 AM. I was already frustrated and I hadn't even been there 5 minutes. I found a random service associate and asked them to assist me; which they did without question. He provided me a shuttle to my home while my truck was in the shop. The issue for my truck being in the shop was resolved.

Paul Thomas

Nov 1, 2016

Cindy always take care of us. She is friendly, courteous and makes certain the service gets done right or makes double-sure to resolve problems.

Craig Crocker

Oct 31, 2016

Very good experience with service. Adrian the Service Rep. was very attentive and di a great job of keeping me updated, ( I hope that I spelled her name correctly).

Lansford Ireson

Oct 31, 2016

the only negative was the combined dealerships.the only negative was the combined dealerships

Frank Heisley

Oct 29, 2016

Service staff was friendly and took the extra step to take care of my needs.

Houshang Iranpour

Oct 29, 2016

I had a great experience at Joe Myer Ford in Houston. Staff and sale representative were very nice, friendly, accommodating and helpful to close the deal with a good price for a F-150 truck. I highly recommend Joe Myer Ford to anyone looking for the best price on Ford vehicles.

Connie

Oct 27, 2016

Glen did a great job explaining the information and answer all my questions that I had

Jose

Oct 27, 2016

Best car. Uying experience. Fausto was very professional.

Benny Harper

Oct 18, 2016

Just an oil change but it was performed in a very short time.

Zachary Chaumont

Oct 18, 2016

We ordered our 2017 Ford Explorer Platinum from Joe Myers Ford, and it can in sooner than we had originally thought. Buying was such an easy process, and absolutely love our car! Thanks Joe Myers!!

Kenneth Plaster

Oct 17, 2016

They all ways take good care of me and my truck I couldn't ask for a better service

Derrick

Oct 14, 2016

The purchase was easy and fast. Finance did make a couple decisions for me that I didn't approve and I wasn't happy with that but overall the process was smooth.

Glyn Sabrsula

Oct 14, 2016

every thing went as expected never have had any problems with the service at Joe Myers that is why I continue to come back with my car

Jesus Garza

Oct 13, 2016

My truck looks great again!!! Thank you! Awesome..... thank you to my service advisor for following up.

Michael M and Evelyn C

Oct 12, 2016

Mark Laurence was an excellent representative. He was thoughtful and informative throughout the entire experience from the moment we met him. We came in unannounced late one evening and he brought out the truck we were interested in immediately. When we went to look at the vehicle, he proceeded to show us all the features of the truck and was very knowledgeable about all the features and how they operated. He was patient with us even though it was pretty late in the evening. He walked us through the pricing and when we decided not to purchase that evening, he was kind and gracious. We had a few questions and called Mark for the next few days and he always promptly answered our questions or returned our calls. When we decided to purchase the truck, Mark was again very gracious and informative. He had all of our paperwork ready and the buying process went smoothly without any surprises. After our purchase was complete, he walked us to the service center and informed us who our service advisor would be. Then we were introduced to another representative who walked us through our entire service manual and all the many features of the SYNC system. I was VERY impressed with the service at Joe Myers and specifically Mark Laurence, our sales representative. I will definitely recommed Mark and Joe Myers to my family or friends. Thank you for everything!

Jeff Mohr

Oct 11, 2016

Elaine is the reason I came back to Joe Myers after stopping in for an oil change once. It hasn't always been the most convenient for me (due to where I lived), but she has always taken excellent care of me and my vehicles.

Patricia Mccall

Oct 11, 2016

Elaine was great. She quickly reviewed what the recommended maintenance with me and the estimated time to complete. They finished 30 minutes ahead of the estimate. Really appreciate the customer focus of the repair group.

Troy Hoffart

Oct 11, 2016

They had me in and out quickly and everything was easy.

Christopher Reid

Oct 10, 2016

Joe Courtney provided great service, as always. I don't know why 5 characters is required.

Eva Pedraza

Oct 10, 2016

When in there guys did their job had Donuts available love coming here always have the best excellent customer service ever!

Rodrigo Camus

Oct 10, 2016

I have another Ford dealership closer to me. You guys are so much better, So I drive longer to get better service :)Joe Nabbs Is amazing. He is always aware if I come in to the shop

Andrew Allison

Oct 5, 2016

The whole process was very easy and everyone was so helpful

Jessica Nolly

Oct 5, 2016

Mr. Teller was an absolute jewel! He took care of my problem as if I was a family member.

William Blanks

Oct 5, 2016

The time I spent at Joe Myers Ford was well worth it!! Everyone was soooo nice and professional! I'm recommending them to my friends!

Andrew Johnson

Oct 3, 2016

Best buying experience ever! Definitely will recommend everyone here!

David Long

Oct 3, 2016

Mark did a wonderful job of helping via e-mail to make things quick and easy upon arrival at the dealership.

Reynaldo I

Oct 3, 2016

Everything went smoothly and had services done on a timely manner. No major repairs were needed.

Mark Moczygemba

Sep 30, 2016

Our buying experience with Joe Myers Ford was wonderful

Robert Boyce

Sep 26, 2016

Elaine and her crew are awsome. They went out of the way to make sure I was pleased.

Mario Soriano

Sep 24, 2016

? I am very satisfied with my purchase of 2 brand-new vehicles.

Sal L

Sep 23, 2016

Great experience and Rodney "Tiny" was great. Just wish I could have closed both deals at the same time vs separately, as the sales manager wanted. Spent all day at the dealer from open to close.

Colin davison

Sep 22, 2016

I just took my truck in for my first oil change and I have shaving that are like puddy in my rear differential. This is checked off on their "100 point inspection" on certified used vehicles. Front diff had water in it 120 later.

Eduardo Massuda

Sep 22, 2016

My adviser always makes sure I am taken care of. Elaine pays attention to details and explains all before its done, which makes very easy in making decisions and understanding the process.

Ignatias Niemczyk

Sep 22, 2016

Service was completed within the estimate time provided by the Service rep. She also checked to see if I needed anything during the service call.

Kristopher Martinez

Sep 22, 2016

Great purchasing experience. The sales team were very knowledgeable about the 2016 F-150 and were very courteous.

Miss Mitchell

Sep 22, 2016

awesome customer service. very pleased with agent and company

Rajkiran Malyala

Sep 20, 2016

excellent as always. Courteous staff. Good facilities and overall great customer service

Ricky Ahuja

Sep 20, 2016

Incredible customer service. Cindy is the best customer service rep I have worked with.

S Brooks

Sep 20, 2016

Disappointed that the service advisor I've used for 7 years left your dealership. Brandy was great and Adriana (?)was okay, yet she didn't even introduce herself at the beginning! (place was busy, so I guess she might have thought she did.)

Trung Nguyen

Sep 20, 2016

Mike was great. The oil change took a little longer than estimated.

Shawn Bennett

Sep 18, 2016

We had a such a good experience with Tony Morgan and the entire team at Joe Myers Ford. We even got my mother-in-law to come buy a car the exact same day from Tony.

David Langenberg

Sep 16, 2016

Had a great experience, and would definitely recommend to friends and family.

Deanna Harris

Sep 16, 2016

Repaired car very quickly and easy to schedule and work with

Lisa Dunham

Sep 13, 2016

I received a call from the dealership to schedule routine service and made an appointment. They exceeded my expectations

Richard Alamo

Sep 13, 2016

My experience was great as usual. Rik my service rep was awesome. He took the time to listen and he addressed all my concerns.

Ileta Devier

Sep 12, 2016

Scheduling the service for my Escape was easy; the personnel I dealt with were pleasant & professional (and I'm hoping that extended to the Technician who performed the service!)The waiting room is pleasant & the wait was really close to the time that was forecast.Thanks!

Paula Linkhart

Sep 10, 2016

I am so pleased that Joseph Courtney is my service representative. I have not had a bad experience. He takes care of me!

Darleen Windwehen

Sep 6, 2016

Service personnel were friendly and very helpful. I had an appointment for 7:00 a.m. Was taken promptly.Waiting time was minimal.

Hassan Dawudi

Sep 6, 2016

Eric Miller provided excellent service, professional and very efficient during the entire process.

Jack Foulke

Sep 6, 2016

I was met with a friendly atmosphere and the personal service that is maintained there is greatly appreciated.

Troy Robinson

Sep 6, 2016

My Ford Edge is in the repair shop more than any other vehicle I have had. We always request Cindy, bc we are in the shop so much we know her now. Although we will never buy a Ford vehicle again, we certainly appreciate Cindy.

James Paulsen

Sep 5, 2016

Mike Davis, the service person was knowledgeable and cordial. The time was 1.5 hours which seemed efficient! No problems!

Grant Palmer

Sep 2, 2016

I came for an oil change and tire rotation. My truck has an issue that a recall notice covers but ford say my truck doesn't have that. Not your fault I need to get ahold of ford.

Michael Chambers

Sep 2, 2016

Great Service Team. In and out in no time. Completely satisfied with all the work done.

Ken Rychlik

Aug 29, 2016

It was great. Went in to get the front breaks worked on, alinement and oil change. I figured it would take all day and I would have to leave the truck. I was told it would take about 2 hours, so I decided to wait. Low and behold 2 hours and 30 minutes I was driving out.

Brian Fisher

Aug 26, 2016

My service advisor, Cindy J.., Is the most informative and engaging and collaborative service afvisor I've had in 15 years

Melvin Holtman

Aug 25, 2016

The service was excellent as it's has been in the past! I came into the dealership without an appointment to get my oil changed and Joe Meyers and Elaine jumped right on it. I really like dealing with Elaine because she is friendly and very professional

Alexander Von Sehrwald

Aug 24, 2016

All good! It was much faster than the last time I had an oil change.

Jeff Holubar

Aug 24, 2016

I like the quality of service....but it is a little too expensive...nothing is too affordable anymore...

Bassam Janem

Aug 23, 2016

I like the fact that Mis German had my rental ready as agreed upon my arrival and kept me posted with the progress.

James Strickland

Aug 23, 2016

Very good................................................................................................................................................................................

Stephanie Summers

Aug 23, 2016

AWESOME SERVICE EVERY TIME! Joe Myers Ford is the only dealership I trust to service my vehicle. They have done an excellent job for many years.

Steve Scholl

Aug 23, 2016

I say excellent because I still love the car. Picking it out and agreeing to terms was easy. Your Service teams have performed very well thus far. I have no complaints.

Michael Williams

Aug 22, 2016

Was very pleased the service tech did everything in her power to satisfy me

Philip Mcreynolds

Aug 22, 2016

Good job. Philip did a good job getting me through the process quickly and accurately.

Steve Blanchard

Aug 22, 2016

great service with friendly people...went above and beyond my expectations.

Dorrant Ivey

Aug 21, 2016

The job was well done and the service was first class

Thomas Crane

Aug 20, 2016

Great place with great service. Always pleasant, polite, and professional.

Elaine Latham

Aug 19, 2016

Always a pleasure, service is excellent..everyone is so helpful.

Paul Booher

Aug 19, 2016

Quick & efficient. Personell was informative and polite.

Chris Gee

Aug 18, 2016

Service was better than expected!! Service advisor Eric Miller was awesome! Told me my car would be in the shop for days and bad it fixed in hours!!

Debbie Byars

Aug 18, 2016

Everything was great and the staff are very friendly and helpful

Crys Sandoval

Aug 16, 2016

i made an appointment, joe myers started my oil change on time, kept me updated as the process went along and then i was out of there at the time frame they gave me. very pleased

Karen Vandyke

Aug 16, 2016

Bill was very helpful and all the work was done in a timely fashion.

Cory Andrews

Aug 15, 2016

Teddy was great. He was very thorough and kept me informed during the entire process.

Angela Martin

Aug 12, 2016

Great service as usual! My service specialist Gerald is amazing!!

Mark Hayes

Aug 12, 2016

I have always had an exceptional experience at Joe Myers dealerships!!

Sharon Blish

Aug 10, 2016

Great service! Very prompt and courteous. My service advisor was terrific and very personable. Really good experience and I would highly recommend to any of my friends

Douglas Frederick

Aug 9, 2016

Unbelievable car buying experience! That's why I keep coming back!Thanks to everyone at Joe Myers Ford!

Seth Todd

Aug 9, 2016

You make this process way way way too hard. You want me to say the service person did a good job or not send me one question...did they do a good job...yes or no. Thats all you need to make change and be better. She did a good job! craziness.

Tristan Serrano

Aug 9, 2016

This is my first time getting my new 2016 F150 oil change. The service was swift and quick. Cindy Javurek assisted me and was very professional and kind. The truck got a quick wash, not the best but better than none. The waiting areas are very pleasant to hang around and wait while vehicle is being serviced. The free popcorn, popsicle and drinks are definitely a plus specially I had my girls with me. Will definitely

Dale Cook

Aug 8, 2016

It is a pleasure to do business at Joe Myers. Everyone is courteous and helpful.

Nicholas Javurek

Aug 8, 2016

Great! Always enjoy getting y vehicle serviced at joe Myers ford. I highly recommend them to anyone and everyone!!!

Patti Villarreal

Aug 8, 2016

The experience was great. Mike Davis took great care of me. He got me in and out quickly

Timothy Mcnealy

Aug 6, 2016

The service has been great and the people are friendly! keep it up!

Abelardo Torres

Aug 5, 2016

Guillermo explain me everything needing to know when buying a car, he made it sound so easy

David Frizell

Aug 5, 2016

Always great, personable, service! I love the app to make service appointments.

David Maulsby

Aug 5, 2016

No one does service like Joe Myers Ford! They truly treat you like family. On time. Thorough. I can trust them.

Kendrick Harold

Aug 5, 2016

My serviced advisor Elaine , helped me in every which , especially after the folks in appointments messed up my appointment twice , she apologized , the service department manager apologized for me being inconvenience , and the assistant service manager came by to apologize . With employees like that , the dealership will always keep my business , because it's hard to find folks ,that believe their first priority is helping their customers.

Veronica Love

Aug 5, 2016

Mike Davis was really nice and professional. I did not have an appointment but he said it was no problem and got my oil changed. I w as able to have it all done before I had to go to work.

Arturo Rodriguez

Aug 4, 2016

Elaine always very attentive, great fast service!!

Chris Stroud

Aug 3, 2016

I purchased a used F250 back in February and ran into a few issues with the truck. The service department and used car sales team did an amazing job getting me out of it and back on the road again with a quality vehicle. Tim Brown and Bob Stone definitely deserve recognition for the tremendous job they do and their focus on what's important; the guest! I will not hesitate to tell anyone that will listen to do their used car shopping and service at Joe Myers Ford. Once again GREAT JOB Tim Brown and Bob Stone for a job well done!!!

Joseph Cirillo

Aug 2, 2016

Cindy was great. She kept me up to date on all repairs. She was very friendly. I hate the car- worst car I've ever owned. But Cindy's friendliness helped ease my discontent with the car.

William Stanford

Aug 2, 2016

AS USUAL JOE DID A GREAT JOB GETTING DONE WHAT I NEEDED

Dawn Powell

Aug 1, 2016

I'm very happy with the outcome of my car being serviced here.

Michael McFarland

Aug 1, 2016

It was fast and completed the job in which I brought the truck in. But I have to bring the truck back in.

Terry Fritz

Aug 1, 2016

Eric was very informative, I was told by another gentleman when I arrived that Eric hadn't come in, which turned out to be false. Please tell your people to get it right the first time, I was a little upset and told the guy I was not happy. he walked down to make sure and Low and behold, we found Eric. Did not start off on the right foot. But the end results were fine

Fidel Guevara

Jul 30, 2016

Awesome experience with an awesome Salesman (Tony Morgan)

Marion Clendenen

Jul 29, 2016

I have worked with Gerald before and he has always done an exceptional job and this time was no different. He was kind, understanding, and straight to the point. 10/10 would recommend.

David Massey

Jul 25, 2016

My service rep was very helpful and the service was completed promptly. The overall experience was excellent.

Nicole Martin

Jul 24, 2016

Brandi was awesome! Got my car in and done! She listened to what I need and took care of everything.

Ed Brzozowski

Jul 22, 2016

Although it took awhile for the mechanics to actually look at my car, once they did, everything ran smoothly, especially obtaining a loaner car.

Aubrey Boyd

Jul 21, 2016

Original estimate was 1 1/2 hrs but when dropping off vehicle was told would be at least 3 hours. So I had to call someone to come pick me up as I wasn't going to sit there 3 hours plus. Some other system might need to be set up to prepare for this.

Danielle Smith

Jul 21, 2016

My service rep (Chris) was polite and honest. He called me with feedback and my car was ready when promised!

Bosley Craigtara

Jul 20, 2016

Lincoln Navigator. Everything was great with my first service appointment.

Gary Browne

Jul 19, 2016

2015 Ford Focus. Sorry, I do not remember the exterior and interior treatment name but you guys did my first treatment and I am very happy. I had my 13 yr old son with me and he loves your dealership. He says he feels like a King when he is there with us. Thanks for making my family feel like a King when ever we deal with Joe Myers Ford!Gary

Gloria Johnson

Jul 19, 2016

Very pleased with the service and the service reps that assisted. I have always been treated with kindness and fairness which is why I always bring my explorer to Joe Myers Ford.

John Snyder

Jul 19, 2016

Kenny Hampton in internet sales is a great salesman, he is always willing to help and is not pushy, I will always go back to him for future Ford cars.

Larry Amoroso

Jul 19, 2016

Brought my wife's Fusion in for a standard service, left it overnight and picked it up the next day. Gerald Toloudis was very effective as usual and phoned me to recommend replacing the air filter which I agreed to. The car was ready the next day when I arrived and checkout was promptly performed. As always, we appreciated the free car wash.

Patricia Allen

Jul 19, 2016

One of the key fobs on our Ford Escape malfunctioned, and we had to leave the car on a Friday afternoon and all weekend. Elaine Latham is jewel. She is confident, experienced, knows the product and makes me feel at home when our car must be serviced. She arranged a rental car from the Enterprise Leasing office onsite; otherwise we had no transportation home. The rental agent, Matt, was also experienced and very helpful. I am not a big fan of the Focus we used -- it hesitated quite a bit on acceleration. An item for Enterprise to address is the fact that I could not read their phone number on my carbon copy. I did get the right number, but the operator said the number was not in service. I called Elaine, left a message about it, and she was prompt to return the call. The whole experience was much more pleasant than expected when we started on Friday. I very much appreciated the professionalism at Joe Myers.

David Rydell

Jul 18, 2016

Brandy German does an excellent job of answering questions and offering assistance.

Jared Holley

Jul 18, 2016

My experience at Joe Myers Ford was wonderful. I am very pleased. Your service advisor Eric Miller was friendly, knowledgeable, and keep in contact with me every step of the way. I don't understand why anyone would go anywhere else.

Donald Gibson

Jul 16, 2016

service done promptly with courteous staff. Like my 2014 Hybrid better than the 2016 loaner.

Maria Zuniga

Jul 16, 2016

Purchased a Ford Fusion. My sales representative was phenomenal and everyone at the location were incredibly pleasant.

Christina Arnold

Jul 15, 2016

I made an appointment online. I I didn't know who my service advisor was until I arrived. The young man that greeted me outside helped me with that. Everything went smoothly. I didn't understand the break down on my receipt though.

Joshua Johnson

Jul 15, 2016

Cindy was incredibly helpful in solving our issue. Great customer service.

Melissa F.

Jul 15, 2016

Everyone I have encountered in the service department, has been very helpful and pleasant. Elaine has always been knowledgeable and helpful. Would definitely recommend Joe Myers to others.

Phillip

Jul 15, 2016

I've had 95% of my repairs done on my 2010 Sport Trac at this dealership. The Service Advisor was responsive and attentive. The work was done efficiently and correctly. The dealership consistently provides that level of service.

Glenn

Jul 14, 2016

I've had 3 visits for Service, all 3 advisors by chance were female, I believe Cindy J, Brandi, and third I forget Elaine maybe that does the night drop offs (my last service). All 3 have been extremely good in calling me to tell me when vehichle would be ready, and other issues, etc. Overall very pleased, there is a slightly closer dealership to me in Tomball, but based on the outcome of my past 3 visits (even the last 2) is why I brought my daughter's Mustang after hours with a Waterpump failure, I knew it would be taken care off. And luckily the repair was even covered by a technical advisory so it was free. Outstanding keep up the good work.

Mark Traylor

Jul 14, 2016

Service was good!! Wait a little long( 2 hours) Will be back

Julie Trevino

Jul 13, 2016

We had a great buying experience! All of the staff were friendly and very helpful, especially Kenneth Hampton, Craig Bosley, and Jean Ferow.

Larry

Jul 13, 2016

Service professionally performed. Service advisor does an excellent job taking care of his clients.

Lindsay

Jul 13, 2016

I purchased a Lincoln MKC Reserve. John Williams was my salesman and he was very helpful in finding a car that met my needs. He was very professional, yet straightforward (which I appreciate), and I never felt pressured to buy a car I didn't love. He also did a good job explaining the features available in each vehicle. Despite this being my first new car buying experience on my own (I'm 25), everyone at Joe Myers made it a low stress process. I would definitely recommend buying a car from this dealership.

Tina S

Jul 13, 2016

Fausto was awesome!! he took good care of me and listened to my needs. I did not feel pushed which would have sent me out the door.

Fredrick Graham

Jul 12, 2016

Elaine was very helpful in person. When contacting by phone it seemed as if the Service Department couldn't/wouldn't be able to help me with a service car.

Kerrie Spriggs

Jul 12, 2016

Doug in parts was awesome!!!!!! Adrienne in the quick lane was super nice and helpful.

Mark Bowden

Jul 12, 2016

Very pleasant experience with everybody in the service department especially Gerald my service advisor.. Excellent job fellas

Micheal Fleck

Jul 12, 2016

I took my 2014 F-150 Raptor in for my 25k service; at the same time I asked the service provider for assistance to install an after market lighted "Raptor" emblem on the back of the tail gate (replace the OEM Raptor emblem with one that lights up). They referred me to the Ford body shop. i walked over to the body shop and explained my request. They were very helpful. After my service was completed, I drove my vehicle to the body shop and they installed the emblem while I waited. I appreciated them doing this while I waited. Special thanks to the body shop!

Rebecca Young

Jul 12, 2016

Bought a 2016 Explorer. Husband had specific wants on the vehicle and Tony, the internet sales rep, found the car. Got it at an amazing price!. The service from Tony and the finance people was outstanding. We were in and out of the dealership in just one hour on day of purchase.This is the third vehicle we have bought from Joe Myers Ford and each time we have had outstanding service.

Theresa Oxener

Jul 12, 2016

I own a Ford F-150 and I didn't purchase with joe Meyers but I did have is serviced with them.

Alfred Aguilar

Jul 11, 2016

Great customer service from my service advisor. And the cashier staff as well

Arthur Thomas

Jul 11, 2016

Teddy Dikas is a consummate professional and always takes excellent care of us at Swift. A great partner to build with.

Brian Vitrano

Jul 11, 2016

There were times wehre they was miscommuncation but they clearified things. There was a delay in informating us the extend of work and estimated time frame.

Cathy

Jul 11, 2016

My brakes acted up on the Friday morning before July 4. When I brought the vehicle in, Brandi explained it would most likely not be ready until Tuesday. With company coming in, I was making plans to rent a vehicle, when she called late that afternoon and said it was ready. This is typical of our experiences when we bring either of our two vehicles in for service. Our thanks to the technicians and to Brandi for the excellent customer service!

Donald Treichel

Jul 11, 2016

Process was very smooth. Really like my new F250.

Francisco Aleman

Jul 11, 2016

Everyone was great! Elaine Latham does a fantastic job every time I visit.

Kenneth Fagan

Jul 11, 2016

I had my 2015 fusion se in for oil,filter,etc. Made an appointment, got in quickly, work done fine and out before the second coffee !

Lindsay Crenek

Jul 11, 2016

I purchased a 2015 Lincoln MKC. Though I had to wait a bit at the front until someone helped me, I had an overall positive experience. Our salesman was very knowledgeable the features of each class, and was able to find a vehicle that fit all of my needs.

Melissa Sanchez

Jul 11, 2016

It was my first time at Joe Myers Ford and I thought it was great service at a great price. I will be back.

Michael Willand

Jul 11, 2016

The service writer that made our appointment apparently did not save the appointment detail that we needed a loaner car so when we brought the car for the appointment, the service team was not aware we needed a loaner car. The service writer fixed the issue and arranged a loaner car! Overall the service team was helpful in resolving that issue and was able to complete the repairs.

Patsy Alexander

Jul 11, 2016

I have a 2002 Ford Explorer with 140,000 miles and needed a good checkup. One of the automatic windows had stopped working. I took the car in for repair and asked that it be checked to be safe., My service advisor was Eric Miller and he was very good at keeping me informed of the work that needed to be done, the cost, time of completion etc. When I picked up the car, Eric even showed me how good the window worked and also the shiny part of the rear brakes that were fixed. I liked his attention very much.

Jack Abercia

Jul 10, 2016

I was assisted very promptly. I was kept apprised of what was happening and left very satisfied.

James

Jul 8, 2016

Routine maintenance. Very substantially more expensive than another Ford dealership. I won't be back.

Linda Owens

Jul 7, 2016

My service writer (Cindy) took good care of my service need and concerns.

Joni Straker

Jul 6, 2016

I purchased an F150 XLT. Tony Morgan was my consultant. He was very friendly, patient, and helpful. I am a female and handling the purchase by myself. He never acted like I didn't know what I was talking about because I was female. He always answered my questions with utmost respect. This was my 4th or 5th vehicle I have purchased from Joe Myers. I do lots of internet research before I go out to dealers carrying my spreadsheets. But somehow I always manage to go to Joe Myers after looking around and purchase there. You would think I would learn to go there first to save myself time, but I guess I like the hunt. :) I also liked Chris coming into the office to introduce himself. I was able to ask him some financial questions. He treated me with respect also. I can't believe they stay so late to finalize the paperwork and get the vehicle ready to take home that night. I know it was 10:30 or so when I was in the finance office. Tony stayed to hand over the keys to me and the female customer service person (I'm sorry but I can't think of her name) was there to go over everything with me. No one acted like I was a bother at the late hour. Thanks to everyone and yes I will probably buy there again someday.

Caitlin Summers

Jul 4, 2016

This service visit was like every other at Joe Myers Ford Lincoln---AMAZING!

Dan M.

Jul 4, 2016

My experience with Joe Myers ford was so awesome that I can't wait for me vehicle to break down again!!

Frank Dziedzic

Jul 4, 2016

I have a Lincoln Navigator. I brought it in for oil change and service. I was told it would be about 1 1/2 hours and was greatly surprised that it was completed in 35 minutes. I love coming to the dealership and working with Cindy Javorek

Jerry Harrison

Jul 4, 2016

I was not anticipating the work to be done in one trip because I thought parts would have to be ordered, but part was in stock and work was completed within the day.

Karlton Jones

Jul 4, 2016

I brought my 2016 Edge in for an oil change and tire rotation. The staff was very friendly and it was very nice working with Mrs. Latham.

Flores Del Rio

Jul 2, 2016

Customer service was great and also service for our vehicle was extremely quick and complete, I would more than likely recommend this dealership to family and friends.

Barbara Parrigin

Jul 1, 2016

2016 Ford Fusion. Service was very helpful and kept service time under estimate.

Madelynn Mayes

Jul 1, 2016

Excellent service! Everyone was so helpful and extremely nice. Facilities were very nice and clean!

Scotty Jeffries

Jul 1, 2016

Elaine Lathom is the reason that I use your shop. She's excellenct!

Taylor Smithmartinez

Jul 1, 2016

Awesome service! I've never had one single bad experience here!

Brandy Cotten

Jun 30, 2016

Excellent customer service every time!!! Thank you Cindy Javurek!

Douglas Carr

Jun 30, 2016

I am very pleased with the experience. Izzy Butler was very courteous and helpful. My financing needed some help, and your people were more than helpful.

Nixon Ramirez

Jun 30, 2016

All the repair and/or maintenance total price was too high. But in the end I was able to work with the representative in order to perform the necessary repairs and/or maintenance.

Madelynn Mayes

Jun 28, 2016

I had a problem with my car and needed to get it repaired! The shifter wasn't working correctly.I was having other problems trying to figure out when I could get this done. I called Joe Myers and talked with Cindy who has always taken care of my Lincoln. I explained my problem and she immediately took care of everything. She gave me a date and time that she could have this done and would arrange a car for me until it was repaired. Cindy gave me updates on the repair and service being done. I got my car back sooner than planned! Which I was very happy about. I cannot say enough about how great this service meant to me. I would like to give a Big Thanks to Cindy and Joe Myers for such good service!! Madelynn

William Shryock

Jun 28, 2016

Everyone from start to finish was wonderful!!! Joe helped with picking out car, financing car (he went above and beyond the call of duty with that) - Jason made sure all paperwork was signed (and signed "just a few more" and signed). He did all this with a caring,professional and yes - willing to put up with my jokes attitude. Matt made sure the car was cleaned and ready (A full tank of gas? Color me impressed!!) and that everything we needed to have about the car was packaged up. Everyone all along the way made sure we understood anything we wanted to know about the car and some we didn't even know we needed to know. Will I be back? Oh yes, I will ... (I promise not to trip this time... LOL ) - a very happy owner of a Joe Meyers 2016 ruby red Mustang!!!!

Christine Farell

Jun 27, 2016

Joe Courtney is always courteous and helpful. He gets my vehicle in and out as quickly as possible and follows through with everything as promised.

Elizabeth Reynolds

Jun 27, 2016

My appointment was for 7am and by 7:15 my vehicle was being serviced. I was out the door by 7:50. The employees are always courteous and friendly. Clean waiting area. Best dealership for service work in Houston.

Franklin Scanterbury

Jun 27, 2016

I believed that a wash came with an oil change and tire rotation. I guess I was wrong.

Haris Ansari

Jun 27, 2016

Would like to thank Elaine Latham for her great customer service. I was not happy how with Ford service department, cause it was taking forever to make an appointment and when it did , they were not able to fix/complete the repair in timely manner. Elaine worked with me and my schedule and offered me a loaner car which Ford does not offer on regular basis and this is the reason I selected NO for (Would you Definitely Recommend our Service Department to your Friends and Family ). Ford should consider providing loaner cars.

Jennifer Sustaita

Jun 27, 2016

Cindy is great! She kept me informed of the status of my service throughout the day making it easier to estimate when my vehicle would be ready.

Renate Newman

Jun 27, 2016

I had brought in my 2011 Lincoln Hybrid for the 40,000 mls maintenance and oil change,Cindy was extremely helpful and knowledgable. She is doing an excellent service.

J.R. Archer

Jun 25, 2016

You need to do major work on your website for customers to easily schedule service work. I attempted for 15 minutes to schedule my oil change without any luck. The cursor does not position in information blanks but in the line below. However it does enter in the blanks. I was able to schedule the day but was not allowed to select the time. I came to the conclusion that Joe Meyers used the same company that the government used to construct the Obama Care site. Will not waste another minute trying to navigate your website. Jim Archer

Chasity

Jun 24, 2016

Everyone was professional. Handled the sale in a timely manner, and worked with me from out of state to make the deal before I arrived. Great Service

David Brust

Jun 24, 2016

Everything went well. Got checked in and had the work done quickly

Santiago Garza

Jun 24, 2016

The service was good...I have not noticed anything bad on my vehicle since it was serviced. I was told that I would get a quote for new tires while I waited for my vehicle but I guess the service advisor got too busy and he forgot so I went to Discount Tire and purchased 4 new tires..

Lorenzo Fuentes

Jun 22, 2016

From start to finish great job staff was courtious and prompt

Leza Brown

Jun 21, 2016

Everyone was friendly and helpful in the process. I like that they listened to what I wanted. Thank you for the great service.

Brian Acome

Jun 20, 2016

You always get me in and out in a timely manner. The waiting area is comfortable and nice.

Glen Lecamus

Jun 20, 2016

GREAT PLACE TO BUY AND SERVICE YOUR CAR/TRUCK! JOE MYERS IS THE BEST IN HOUSTON AND ACROSS THE USA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Tracie Mullens

Jun 20, 2016

I purchased a Cary and the staff was awesome. This was the first time I purchased a car on my own and in my name but it went really well.

Jonathan Bellow

Jun 19, 2016

Our experience was amazing and we absolutely love our new explorer!!!!

Helen Martin

Jun 17, 2016

Great Service, staff helpful, very pleasant experience

Joshua Simpson

Jun 17, 2016

Joe was awesome to work with and my overall experience was great!

Larry Lanclos

Jun 17, 2016

Very smooth process and friendly staff who made the process as painless as possible..

Mechelle Thies

Jun 17, 2016

My service representative was extremely helpful. Brandy assisted me and made sure I didn't have to wait any longer than absolutely necessary. I brought my Ford Focus in due to a recall letter to update my TCM system. Thank you to her and the individuals who worked on my vehicle to make the experience as painless as possible.

Tom Boushley

Jun 17, 2016

Very helpful - everyone was friendly and courteous. The waiting area was very comfortable.

Bernadette Martin

Jun 16, 2016

I called about an issue regarding my car and Cindy and the new assistant took excellent care of me. She had my car ready, nice and cleaned up in a day. I appreciate her customer loyalty, professionalism, and kindness.

Kris Leonardo

Jun 16, 2016

The Vehicle Service staff are nice and helpful. Unfortunately, I had to make multiple trips because the replacement parts I needed got damaged during delivery, but the people improved the experience.

Ross Gonzalez

Jun 16, 2016

Great friendly knowledgeable service,worked around my busy schedule.

Gregory Martin

Jun 14, 2016

The service representative Cynthia was very concerned that we had a good experience and took care of multiple issues in servicing our vehicle. Purchasing a tire at a dealership, I thought would very expensive, however, I was delighted when the tire we purchased was in line with what I would expect to pay at a discounted tire chain. Good Job ! We will be back for our car maintenance needs.

Dustin Van Sickler

Jun 13, 2016

Brandy was my service writer. She did a great job. My radio antenna was broken during Zaktek application and Brandy provided me with a replacement. Very pleased.

Jonathen Sykes

Jun 13, 2016

Great service as always. Looked a little hectic that day; I suppose road construction and being short handed. Will mention Joe Myers to possible job candidates.

Jose Rocha

Jun 13, 2016

Everybody was real helpful I will certainly recommend Joe Myers Ford to everyone I know.

Gerliene Darnell

Jun 12, 2016

The service was excellent. Everyone was very helpful

James King

Jun 10, 2016

Brandy told me my car would be ready on Monday and it happened.

AmberGambler88

Jun 9, 2016

Looked to purchase a vehicle from them but as I am 800 miles away I had to get as much information as possible. Tim replied to my emails promptly and supplied me with lots more photos and answered all my questions.When I finally got a price out of them they sold it to someone else. Check the availability of the vehicle before you make plans to go there. That would have been a very long wasted journey.

Sam

May 19, 2016

This was by the far the easiest and best purchase I have ever made from a dealer. I used to work for a dealer so I understand how it all works. Furthermore, I have purchased over a dozen cars. I sent an online inquiry into Mark Harris. He listened to everything I said, did not push me or avoid giving me the information required and was very prompt. Within a few hours, he was able to get my entire deal done and approved. I walked in the dealership, and was out within 1 hr and 30 minutes which is almost unheard of. On top of that, the payment he told me was exactly what I signed for, they did not bump me a penny! Mark had everything prepared to review and the vehicle was cleaned and ready for a test drive. Mark was extremely friendly and energetic and seemed truly genuine. One of the best customer service skills I've seen in the business. I then proceeded to meet with Mr.Bosley the finance manager. In my experience, this is usually where things go bad. Well, here I was proved wrong once again. He was knowledgeable, personable and again exuded that wonderful customer service that I experienced with Mark. He helped me get an even better deal on my warranty and I was in and out in record time. I will never buy a car from anywhere else! These folks were the absolute best and I highly recommend giving them an opportunity to earn your business!

Steven Mcswain

May 16, 2016

2016 F150. Pleasant experience with no back and forth between salesperson and "manager"

Kevin Mcrae

May 15, 2016

Great customer service, Good interaction with the customers

D. Ortiz

May 9, 2016

I'am the proud owner of a 2015 Ford Edge. The service was excellent and the the staff was professional, respectful and thoughtful.

Rosemarie E. Delgado

May 8, 2016

I really liked the customer service. The only reservation I had was the dealing of the financing. I really believe I could have saved a bit more, but chose to go through with the contract. I can hope that in the long run I did not regret my decision.

Tyron Guillory

May 8, 2016

F150 Lariat Staff was very helpful and professional

Cesar Morales

Apr 26, 2016

I was being charged for labor that I felt I should not pay. After checking with technician sales found out that I really did not need to pay for the labor. If I would have not questioned cost probably would have paid for something I did not need. In the end the consultant made it right and did take the time to check. The work performed was great and done on time.

Jose Bernal

Apr 26, 2016

2016 Mustang Gt Premium Package, the service was great and the staff "Jhon Williams" is the Best

Jose Bernal

Apr 15, 2016

great experience I been buying my cars from this dealer over 8 years

Robert Reece

Apr 15, 2016

After 17 years as a loyal Joe Myers customer,buying a new vehicle every 12-24 months and ONLY letting JM staff touch my vehicles for ANY service,even state inspections even though the stand alone sticker stops are much faster,I had my first hiccup getting my new Roush Mustang serviced.It had been so long that I took for granted JUST how awesome the staff really is there,People jumped right in to take care of ALL my concerns,Going way out of their way to make me happy.I would especially like to thank my long time salesman Robert Martin and the always great Brandy German in the service department.I love my Joe Myers Ford.Thanks guys

Rudy Pruneda

Apr 14, 2016

Change Transmission oil, the found that my front tires were all most out of tread. I had them change the tires to.

Angela Toney

Apr 12, 2016

Pleased all the way around. Good customer service and quick turn around on repairs.

Kendra Arnold

Apr 12, 2016

Joshua was extremely professional. His honesty and straight forward approach made our shopping experience that much easy for us, as we knew what we wanted when we walked through the door. I could definitely recommend my friends and family to Joshua Terry.

Stephen Buquoi

Apr 12, 2016

Brandy did a great job ,very professional in the way she carried herself

Tamara Cochran

Apr 11, 2016

Purchased a 2016 Ford Explorer XLT in less than 4 hours with a trade in. The staff were friendly and fantastic!

Gina Mercedes

Apr 10, 2016

I love the staff at the dealership I bought my Edge sport. I always take my car for a oil change or car other needs. I never had any problems with my service at Joe Myers Ford!As long as I own my car I never go to a different place for my car services. Thank you all!!

Jacobo Aguilar

Apr 4, 2016

Great professional service. Can't ask for a better experience.

Larry Sumrall

Apr 1, 2016

love the truck. I knew I wanted a ford and will enjoy my F250 for years to come.

Paula Gardner

Apr 1, 2016

I leased a 2016 Ford Escape. The service is always impeccable and my salesperson Greg Lagrimantais the best.

Raynaldo Flores

Apr 1, 2016

thanks to your service dept for getting me in there at the last minute. Excellent customer service.your porter or rather the gentle that meets me when I pull in seems a little lost.Over all very satisfied

Kimberly Bragg

Mar 30, 2016

It was a pleasant experience, not as long as it usually takes. The staff was very attentive. The facility was exceptionally clean and maintained. My salesman, Greg Martin, was the best ever. He made sure me and my family was very well taken care of. I will be back. (not too soon though)

Alicia Krantz

Mar 25, 2016

Joe is always helpful and knowledgable every time I drop off my car with him. The car comes back clean.

Sally Kenworthy

Mar 25, 2016

Loved no pressure environment. No stress or hassle and I paid a fair price for an Awesome car.

Andy Parker

Mar 21, 2016

Good experience. Will be back again in the future..

Benjamin Hay

Mar 21, 2016

Joe Nabbs was great. Gave me good advice, and really fought for me. Wayne, from Finance also helped me out, and was very patient when we were working on getting the downpayment put up.

Branden Williamson

Mar 21, 2016

great service every time. Joe Courtney always happy to see me!!!

Brandi Spiess

Mar 21, 2016

I've been an customer of Joe Myers Ford since 1999. Elaine Latham is by far the best service advisor in the business. She should be the model for all reps at all dealerships. She cares about the customer experience, she knows me and my 2 vehicles, and she communicates with me regularly on what needs to be done. She gets it and she is the reason I keep returning.

Caleb Mckinney

Mar 21, 2016

Bradley took very good care of my pickup, and myself. The service on my pickup was faster than expected, but Ford put me in a position that was uncomfortable to say the least. My master cylinder had to be replaced twice in the time I had my vehicle, only 23,000 miles. The first incident happened around 16,000, the second at 23,000. I picked my ford 150 up from Joe Myers, after they took very good care of my issues, then drove immediately to a dodge dealer to exchange my ford for a vehicle that wouldn't break on me. Joe Myers did great, Ford, not so much.

Debbie Molini

Mar 21, 2016

It was my first oil change and tire rotation. It took a little longer then expected but it was ok.

Derek Richards

Mar 21, 2016

Elaine was very polite and helpful. She also gave us a coupon to use on the service we were having done.

Glen Harris

Mar 21, 2016

I'd say I was in and out in a good amount of time without an appointment. Would have been nice to get the stick on my vehicle on the when the next time I should come back but I think I should be able to manage that.

James Leonard

Mar 21, 2016

The staff was one of the best I have had the pleasure to work with. I will be back to buy my next vehicle when it is needed.

John Plummer

Mar 21, 2016

Came in to replace passenger side mirror. They not only fixed the problem but got it done same day

Joseph Cirelli

Mar 21, 2016

2016 Mustang GT , a minor problem with the headliner, made an appointment with one ofmany service advisors. This dealership is way out of my way but since I purchased my autoat Joe Myers Ford, I want it serviced at Joe Myers Ford. I pass many Ford dealerships on the wayto Joe Myers Ford but it's worth my time to get it serviced and repaired right the first time'I'll stick with Joe Myers Ford. Once I learned the ropes of how the service system works when Ireturn it will be so easy on me. I have nothing but good to express my experience with this dealership.they must really care cause it seems like I'm always being ask my opinion Of Joe Myers Ford and I don'tmind giving it. from the staff, service, sales and all everybody seems to take pride in what they do.

Joseph Sanders

Mar 21, 2016

other than a small piece of double stick tape showing in the overhead console, the work done on my car was superb.I did however receive a nail in my tire from visiting your location which had to be fixed.

Lorenzo Fuentes

Mar 21, 2016

Everything was done in. A timely fashionCashiers were nice and courteos

PM

Mar 21, 2016

Nick made the process of buying a car a pleasure. We couldn't be more pleased. Everyone there was very nice and helpful. Craig made the financial aspect so easy. keep up the good work.

Ralph Conrad

Mar 21, 2016

One of the best new car buying experiences I've ever had. Fausto was great. He took time to listen to what I wanted and addressed my concerns. I noticed the hatch on the Focus was just a touch off, and those guys had it aligned perfectly while I was in financing. Re: financing, quick and painless. The sales manager was fantastic, very friendly, explained the whole process to me. I was very pleased at the whole process. No pressure whatsoever. I will purchase again from Joe Myers

Randall Rhodes

Mar 21, 2016

I Have been using your service department for the last 3 years for service on my F-250 King Ranch. Brandy German is always attentive and helpful with my service needs. I will continue to use Joe Myers for my service needs.

Steven Bowen

Mar 21, 2016

Transit Connect was brought in for the first service. Very helpful staff and will bring back again.

Todd Ross

Mar 21, 2016

Everything went smooth and everyone was professional. Traffic was horrible due to road construction.

Wayne Lobberecht

Mar 21, 2016

Cindy is an outstanding service writer and customer-oriented. Will definitely call her again to schedule our service work.We are looking forward to Hwy. 290 construction completion. Harder to travel to your facility now with crossover streets closed.

Mark Hayes

Mar 18, 2016

I had a great experience at Joe Myers Ford. My salesman, Robert Martin and finance person, Imran Sharif were excellent and made my overall experience very pleasant. I will definitely recommend the Joe Myers dealerships to my friends and family.

Kathy Lohberg

Mar 17, 2016

The service staff was very helpful and knowledgeable. I felt confident in trusting them to get the job done correctly.

Donald Wasson

Feb 25, 2016

Picked vehicle on-line, received a call from Glenn Francis about it and made an appointment to go to JM Ford that afternoon, he had the vehicle ready for me. I was ready to purchase. It took almost 4 hours from the time I entered the dealership until I left. On my last vehicle purchase, it was half this time.I took the vehicle in for service on 2/24 because of a burning smell. It was not looked at on that day. As of 2:45 on 2/25, I have not heard from anyone as to what the issue is and when my vehicle will be ready.

Ralph Conrad

Feb 24, 2016

After a horrible day of car shopping we ended up with the vehicle we originally wanted from Joe Myers. We were tired but Fausto and finance people made the experience worthwhile.

Nenita & Dave Bockoven

Feb 23, 2016

I was very happy with Fausto and everyone who helped me purchase this F-150. He is kind and helpfull as everyone else. Very Satisfied.

Rene Boan

Feb 22, 2016

Joe Cortney, is an outstanding service advisor. Always take great care of my needs and keeps me informed on the progress.

Donna Mills

Feb 21, 2016

This was for our 30,000 mile checkup. Our service rep reminded us that we had rewards points that could be used for this service. This service reward & $50 allowed us to get All Recommended services for the price of the Value Service price. Thank you!Donna and Roger MillsJersey Village, TX

Jim Thornton

Feb 20, 2016

Great. Professional. Helpful. Informative.No problems.

Ronald Cooper

Feb 20, 2016

Great service as always. Completed on time and for the price I was quoted. Facilities made the wait very pleasant.

Cristian Cruz

Feb 19, 2016

The service advisor that assisted me answered all the questions I had about my truck. Extremely satisfied with the serviced I received. The wait time was reasonable.

Hannah Guada

Feb 19, 2016

Bryan is awesome. His professionalism is superior. He goes beyond what is expected to attend to me every time I visit. He is friendly and knowledgeable. If he doesn't know an answer he researches and comes back with one every time. Excellent service rep!!! Employees like Bryan makes coming to Joe Myers Ford a wonderful experience.

John Renken

Feb 19, 2016

Great customer service. Cindy makes sure we are well taken care of.

Johnny & Darci Falco

Feb 19, 2016

We have purchased (2) vehicles from Joe Myers Ford and the staff was fantastic. Greg Lagrimanta, Service Sales Consultant, went out of his way to answer all of our questions when we leased our Lincoln "MKX". He discussed topics we never thought of regarding the purchase of a new car! Several weeks after purchasing our Lincoln, Greg called us at home to make sure we were enjoying our car and asked if we had any questions! Gerald Toloudis, Service Advisor, has provided my wife and I with "GREAT" service regarding our vehicles and we truly depend on his experience. We think of Gerald as family and we "Trust" him (100%). Why??? Because he has earned our trust!We don't know how much Gerald and Greg are paid, but we assure you, "They are Worth Every Dollar"! Joe Myers Ford is lucky to have them!John & Darci Falco

Maria Becerra

Feb 19, 2016

I purchased a 2016 Ford Explorer. The service was great as well as the staff.

Jose F

Feb 17, 2016

this is the worst place you cant take your car to be repaired. I talked with the director of the body shop Mr. cook and he promised many things with my visit to this body shop and none of it was fulfilled. I gave them a call back to fix my issue regarding my rental and they went back on their word that they never stated that. This body shop is horrible and cannot be relied on. They stated that they would have my care ready in 1 week and it took almost 3 weeks to complete.

Shawn Smith

Feb 16, 2016

Great customer service and they really tried to earn my business. The salesman worked with me for 3 months trying to find just the right vehicle. He was very patient and did not get offended or act differently when I shopped other dealers. He worked with me and I ultimately went with joe Meyers bc of my experiences with them during the buying process. Great dealership and salesman.

Elaine Latham

Feb 15, 2016

Joe Myers Ford always delivered outstanding service..

William Kresge

Feb 12, 2016

Joe Courtney always gives us excellent service on our Lincoln's MKS & MKZ

Sharon Warrington

Feb 11, 2016

Just brought my 2015 Escape in for its first oil change, a couple of recalls and a roof leak and had a wonderful experience. Your service writer Cindi was very helpful and kept me posted with daily updates, even on her day off...exceptional! I purchased my car new at your dealership from Michael Henderson who has also stayed in touch and has been very helpful. I was very pleased that I was provided a beautiful new Escape as a loaner while my car was in service for 3 days. Many times extended warranties don't actually live up to the sales pitch but I must say that so far mine has been as promised. I have recommended you all to several people and hope they go by and check your dealership out for themselves. Your level of professionalism is outstanding!

Timothy Williamson

Feb 11, 2016

Great purchasing experience! I drove 360 miles round-trip to make this purchase.

Walter Lindsey

Feb 10, 2016

Overall experience was incredable!! From the initial contact with Fausto to signing the finance papers I was completely satified and impressed with everyones professionalism.

Elaine Latham

Feb 9, 2016

Everyone at Joe Myers is always a pleasure to deal, with my advisor if the best.. Excellent!!!

Jim Thornton

Feb 9, 2016

The 30000 mile service and ZacTac application took much less time than anticipated. Everything went well.

Robert Johnston

Feb 8, 2016

Great experience. Process was very quick and painless

Craig Bertsch

Feb 6, 2016

Vehicle service visit for Platinum F-250. Services were done in a timely fashion. Service Tech did offer several "recommended" service packages for this visit, all of which were very pricey, but did allow me to chose only the ones that I felt were necessary at this point in the life of the vehicle. This service team has alway been very good to work with.

Helmuth Stoever

Feb 5, 2016

2013 expedition - always have it serviced by Joe MeyersThis is my third expedition - all from Joe Meyers - will purchase my next one thereif I live long enough....

Abraham T

Feb 3, 2016

The service was done as one would expect. Unfortunately, customers are treated like cattle, and pushed along with no interaction other than, 'Next...' .The friendliest (and the only' person in the shop was the rep for the loaner vehicles and the cashiers. They were all smiles, friendly and worked quickly to get me going to my next destination.

Mark Grahmann

Feb 3, 2016

We had a grate experience. Had a few suggestions, the GM talked with my wife and I and put us in contact with the person who could help.

Bob Roblyer

Feb 2, 2016

Getting my 2010 F-150 ready to sell to my son. Everything went smoothly as usual.

Frank Sobol

Feb 2, 2016

Joeseph Courtney was very helpful, courteous and experienced. He explained the work to be done on my vehicle clearly. I will ask for him again when I return to Joe Myers in the future.

Loretta Alexander

Feb 2, 2016

I am very pleased with my 2015 Ford Fusion which I bought there and I'm also impressed with service and timing , Elaine is absolutely wonderful ,professional and courteous with a smile. I will continue to see her for future services..Thank you,Loretta Alexander.

Tracy Sosa

Feb 2, 2016

Great service and fast. Nice people and nice waiting room

Hector Meier

Feb 1, 2016

I took my Ford F-150 for servicing and for a safety recall. They did it quickly with no issues. Thanks.

Ken M.

Feb 1, 2016

I've always had a thorough and quick (not rushed) service experience at Joe Myers!

Robert Baker

Feb 1, 2016

Good job !! great service.. good people.. great products..

Scott Weber

Feb 1, 2016

We bought our car at Westway Ford in IRVING and had excellentService but now we have moved back home and our first experience with Joe Myers was made pleasant by Jerald very professional

William Kresge

Feb 1, 2016

Joe Courtney always gives Delta and me excellent service for our Lincoln's

Boris Lantsman

Jan 31, 2016

Last time was excellent, Last time was excellent,Last time was excellent,Last time was excellent,

David Ehrhardt

Jan 31, 2016

We always deal with Cindy Javurek and we are always treated the best. She even calls back when we have other concerns.

James Ochoa

Jan 31, 2016

The service department got me in and finished the service on my vehicle in less than an hour. The staff was very helpful, and answered all my questions. I will definitely continue to have my Raptor serviced here.

Jo Bayes

Jan 31, 2016

My sales representative at Joe Myers was Robert Delacruz. He was very courteous, knowledgeable and professional. Craig Bosley assisted me with the financing details and he was alos courteous, knowledgable and professional.

Larry Goldburg

Jan 31, 2016

Service was performed in a timely manner as promised.

Sheila Rawson

Jan 31, 2016

The service was outstanding and I plan to continue using your services.

Justin Humphrey

Jan 30, 2016

very professional and courteous service advisor who always goes above and beyond.

Kevin Bourque

Jan 30, 2016

Cindy was extremely knowledgeable and helpful in getting my truck repaired in a timely manor. Cindy keep me informed of the process in the repair of my truck. She call and informed me of the problem and what it would take to repair it. She also call when the job was completed. The work appears to be satisfactory. Received my truck clean.

Carol Matson

Jan 29, 2016

Staff was helpful and attentive. I do need to understand my insurance better.

Josue Pereira

Jan 29, 2016

I brought my 2006 Ford F-250 Super Duty into Service with a "Check Engine" light and an "ABS" light on, the issues were diagnosed by the following day and the work was complete in 48 hrs. I was also very satisfied with the Service Adviser Brian Smith. I will be returning to for routine maintenance and when I'm ready to get a new vehicle.

Lee

Jan 29, 2016

Fantastic service, great employees................

Michael Weatherly

Jan 29, 2016

I recently purchased a 2016 F-150 from your store. All in all in was a good experience. Nick who is I first started talking to and he was very att native to me when I got there. He was helpful. The finance manger I dealt with was a good guy. Explain to me all the different packages and helped me fit into my budget the extra protection. One thing I didn't like was before I went to the finance manger I asked how much I would be financing and I wasn't told until I got to the back. Basically I had no idea what I was paying for the truck. I also enjoyed speaking with the people at the vehicle pickup. It was a young man and a very nice lady. I can't remember their names.

Rick Sample

Jan 29, 2016

2014 Ford F-150 FX4, Service was done in a timely manner, staff is very helpful and courteous.

Gary Barrett

Jan 27, 2016

Ford F-250 The service was great, took my truck in for an oil chang, and it was ready in no time! The staff was great, and the waiting room was top notch.

Larry Young

Jan 26, 2016

This was my first time buying a vehicle and it was smooth and painless. I'm very grateful for the experience and blessed to meet a staff about business but also the customer.

Peggy

Jan 26, 2016

I purchased a CPO Ford Explorer. Dealing with the "Used" car staff we great. They were all friendly and very helpful.

Richard Flannery

Jan 26, 2016

As usual, service was prompt and friendly. Hopefully the highway construction in front of your facility will be completed soon.

Sheila Rawson

Jan 26, 2016

My service provider Joe Courtney was very helpful and efficient. I did recommend Joe Myers to my daughter and son-in-law the McHenry's and they used your service too.

Billie Adams

Jan 25, 2016

I had a very pleasant experience at your facility. I appreciate the comfortable waiting room, great coffee,and especially the immaculately clean restroom. Everyone was very helpful and cordial to us. Thank you very much.

Brian W.

Jan 25, 2016

found the F150 on the website and Tony called me the same night. great service from him. easy to work with and decent overall length of time. a gift with the purchase would have been nice. two of my friends bought new cars the same weekend; one got a beautiful branded tote bag for his car and the other got a car seat cover to keep it clean if he takes it out to the beach or whatnot. doesn't Ford make things like that?

Carol Matson

Jan 25, 2016

The waiting to wrap things up was frustrating but I am happy with my car and glad to have dependable transportation.

Dan Vander Hey

Jan 25, 2016

You did an excellent job servicing my daughter's 2014 Ford Escape. You addressed exactly what was needed checked out the rest of the vehicle and returned the vehicle right on time. Just the way it's supposed to work!

Gina Bradley

Jan 25, 2016

I want to say first I literally hate shopping for a vehicle. I dread it when it's time! But, Tony Morgan, a retired vet, made us so comfortable and relaxed, I kept telling him how I dislike this process and he kept reiterating, "Ms. Gina just relax and I'll find exactly what you want at the price you want"! He was awesome! The process was quick, and very organized from Tony to the finance dept, to the very end when the lady at the door new my name without me even telling her who I was! She kind of summed everything up and took a picture of me by my car and wished me well!! Wow...just wow!! I will Never buy another car from anyone other than Tony and the great staff at Joe Meyers!! You guys we're great and I absolutely love..love my new Ford Edge!!! ??? Gina Bradley

James Geraci

Jan 25, 2016

People on the Sales floor were helpful, pleasant, professional. Management not so much. Car had useless cram-on options like Nitrogen in the tires, wheel locks, window tint that I had to take or find another dealer. I to buy a car as my previous vehicle was totaled.If I buy another car I would certainly consider Myers Ford, but I would search other dealers for vehicles that did not have "forced" options.All in all, considering most people rate car buying just above a root canal I'd give Myers a good to very good rating depending on which aspect of the sales procedure you asked about.

Misheva Mccarty

Jan 24, 2016

I've been a Lincoln owned since 2002. I love the brand and the luxury appearance. Not to mention the Red Carpet treat, I receive when I interact with service, finance, sales or the parts department representatives.

Berta Molina

Jan 23, 2016

Service was great! He really took the time to helped us.

David & Erica Popowitch

Jan 23, 2016

My husband and I purchased a 2015 f150 from Josh Turner on New Years Eve night. He went out of his way to find the 2 specific trucks we wanted to look at. Both were not on the lot they were expected to be on. He had to go hunt for them. Even while we were waiting for Josh to find the trucks, every salesman who walked past us asked if we needed anything or offered us drinks. Everyone was very friendly. One truck ended up not being found but we purchased the other. Everything about the way Josh handled the sale was great. Buying a truck from him was nothing like buying trucks in the past from typical shark salesmen. When the manager came down to negotiate the price and terms he was willing to work with us so in the end, both parties were happy. Since purchasing the truck, I have had one thing that needed to be fixed, some scratches in the plastic on the dash. Within a couple days I was able to bring the truck in, get a loaner car for the day and come back to not even being able to tell it was there before. It was done in 3 hrs. I would definitely recommend family and friends to come buy a Ford from Josh based on our experience. It was the easiest, most pleasant, least stressful process we have experienced while buying a truck so far.

Jesse Rangel

Jan 23, 2016

It was a excellent experience with the fast service and friendly staff

Gerald Wright

Jan 22, 2016

We have purchased three new Fords at Joe Meyers Ford. We have also purchased Fords from other dealerships in the Houston area and we believe the Joe Meyer provides the best of everything to suit our needs. Trust is very important to us. Elaine Latham has been a very good service representative.

Halit Fikir

Jan 22, 2016

Fast transaction. Friendly sales person. I like the all process of buying the car.

James Tomlinson

Jan 22, 2016

Cindy really helped. Truck had the normal maintenance plus updates and a front end alignment.

Mark Stavinoha

Jan 22, 2016

Gerald,our service rep is always great. He is courteous & It is nice to call & feel like he knows us.

Ralph Crain

Jan 22, 2016

Service was great. I really appreciated that the service rep advised me that my next visit to the service department would be more expensive because it would be my 30,000 mile check up and there would be other things needed to be done to my truck at that time. That gives me the time to be ready financially and not surprised.

Robbin Border

Jan 22, 2016

Brandy German was, as usual, a huge help in getting F-150 repaired fir a faulty (clunking)rear end. Kudos to you all.

Thomas Lesch

Jan 22, 2016

They found me a perfect truck! The help was excellent

Kevin Bourque

Jan 20, 2016

great experience Cindi keep me informed with the progress of my truck. Called to notify me of the repairs and what was covered under the extended warranty. Let me know when it was ready and the total cost to me.

Brian Kiggans

Jan 19, 2016

Best dealership and service department anywhere, hands down.

James Collins

Jan 19, 2016

Wish they would have investigated why my tire pressure was low and not just aired it up. Had a nail in it which caused a highway flat and ruined a $350 tire.

James Roberts

Jan 19, 2016

Truck was serviced and was ready on time as quoted.

Jason Brien

Jan 19, 2016

great and friendly service, great and friendly service

Jerry Cronan

Jan 19, 2016

We were extremely pleased with the car that we bought, the price, and the instructions to get us out of the parking lot. We were also very pleased with the customer service.

Mary Serene

Jan 19, 2016

2014 Explorer. Service and Staff were most helpful.

Paul Bergren

Jan 19, 2016

Service took longer than we hoped but was completed to my satisfaction. Good car cleaning job!

Amit Desai

Jan 18, 2016

I always have a great experience at Joe Meyers Ford. I feel my service adviser is concerned about getting my issue resolved and get me serviced quickly. Also in the event the work will take longer my service adviser provides options to insure I am not inconvenienced. Also I really like the fact that I am not being pressured or sold additional services I don't need.

Candi Norris

Jan 18, 2016

2015 Mustang Ecoboost purchased from Joe Myers in August 2014. - I bought it for my 10,0000 oil change and I did a tire rotation as well. The service and staff were extremely helpful. From the minute I drove in, the two gentlemen that took delivery of my vehicle to the service dept staff, Brian and Elaine, to my salesman Cedric coming back to check up on me.. Great experience! The facility is always clean, fresh popcorn always a treat.. waiting area had 3 televisions, so you could find a show that you like... and anyone that you encounter that works there, approaches you with a smile... Way to go Joe Meyers.. They even washed my car for me, so it looked like brand new again.. My favorite Ford Dealership by far.

Christopher Ortiz

Jan 18, 2016

This buying experience was worlds better than my previous one with Joe Meyers. Chris Allgood and Joe Nabb exceeded my expectations and needs. I'm glad to see you have people concerned with customer satisfaction. -Chris

Gary Fransen

Jan 18, 2016

The car was in for a Recall Notice......repair complete ahead of schedule.

Gerardo Reyna

Jan 18, 2016

Service associate was kind and professional. Great experience.

Kathy Lohberg

Jan 18, 2016

The staff is friendly, helpful and knowledgeable. They make me feel at home and listen to what I have to say about the issues I am having with my vehicle. I feel I am getting great service with Joe Myers.

Kevin Bourque

Jan 18, 2016

Had a good experience. Cindy was on top of things keep me informed.

Randall Rhodes

Jan 18, 2016

2012 F-250 King Ranch. Excellent truck. Wonderful service at Joe Myers. Will continue to use your service department and Brandy German.

Rick Sample

Jan 18, 2016

2014 F-150 FX4 Staff very helpful, service done in a prompt manner.

Thomas Flemming

Jan 18, 2016

The managers and both salesmen were awesome the finance person was as well.

Calvin Rivas

Jan 17, 2016

Experience was great. Repeat customers! Always love dealing with the nice staff

Gerardo Rodriguez

Jan 17, 2016

Bought a 2016 explorer and its was an awesome buying experience fast and easy!

Jason King

Jan 17, 2016

Bought a 2016 F-150. Everyone was very friendly. Was a pleasant and painless buying experience.

Michael Mckee

Jan 17, 2016

Purchased 2016 F-150 King Ranch. Josh Turner did a great job. Only 4 stars for facilities as the highway construction has really messed up parking.

Jesse Rangel

Jan 16, 2016

It was a quick and hassle free experience and comfortable waiting area

Carleen Wolff

Jan 15, 2016

My husband and I love Joe Meyers dealerships. We have purchased Fords and my Navigator from there and will never go anywhere else. We send our family there!! Great service!! They must have an awesome leadership team. What's up top always flows downward and all the employees seem happy and glad to work there. That only comes from great management who hire great people!

Diego Jermano

Jan 15, 2016

I purchased a 2016 F-150 Platinum. Joe Myers had one exactly how I wanted, they were very helpful with the upgrades I wanted to do (wheels, tires, lift and rock lights). Erik and his supervisor were excellent and very professional. They went the extra mile to work the deal. I am very happy with the overall experience.

Gerald Wright

Jan 15, 2016

Always great service! That's why we continue to return to Joe Myers Ford.

Virginia Kelley

Jan 15, 2016

I was treated very well and would gladly recommend the group to all my friends.Everyone was very helpful and nice.

Gary Malone

Jan 12, 2016

service staff was very helpful in explaining that the problem I was having with my Focus was now considered an owner re-call and they would order the necessary parts to fix the problem and notify me when to bring the car back in for repair

Phillip Felicia

Jan 12, 2016

The 2016 Ford Mustang GT is extremely beautiful. The staff who assisted us were very easy to deal with plus free food. Excellent customer service!

Helen Roberts

Jan 11, 2016

Our Service advisor is extremely professional, courteous and friendly. Cindy Javurek made sure that we were informed of the service stage of our '16 MKX; walked us to our washed vehicle and made sure we had no concerns.

Oscar Rescia

Jan 11, 2016

it was a pleasant experience; Robert Martin really made it easy and clear through out the whole process.thank you very much

Robert Gutowsky

Jan 11, 2016

Great experience. Cedrick did a great job finding us the type of truck we were looking for. Negotiations didn't take long and we were done in a couple of hours. We would highly recommend Joe Myers Ford!

Clyde Harper

Jan 10, 2016

Person getting my information came quickly. Fresh coffee was available and they got the job done quickly.

Juan Rodriguez

Jan 10, 2016

2016 Mustang highly satisfied only drawback was car was supposed to come with tint but upon closely looking it did not. Tried to contact my sales rep but did not ever hear back from him regarding the question in general

Stephen Beverding

Jan 9, 2016

Service was fine. Only complaint is an hour and 45 minutes on a day when waiting room had 5 empty chairs {in other words a slow day for your service department}for an oil change is a bit excessive.

Pamela Dimmick

Jan 7, 2016

I love my salesperson. Mr. Lagrimanta is a great person. It was a pleasure working with him and I will be back.

Jack Foster

Jan 6, 2016

Our service contact (Chris) did an excellent job in communicating the problem and the time required to correct it. Friendly, cheerful and did exactly as promised with no surprises. Great job

Amit Desai

Jan 5, 2016

Joe Meyers has a good service department and I especially like the customer service provided by Cindy.

Chad Leblanc

Jan 5, 2016

I bought a F150 Truck. The service and salesman were great

Gabbrielle Kimball

Jan 5, 2016

I came in with my husband to test drive the F-150 we had inquired about...it was upfront with a sign on the dash that read waiting for Mr & Mrs Lopez. :) Cute touch by the salesman. The truck was great just as we expected and the price was too. Salesman was great, very inviting with excellent customer service skills. Finance was quick and then the explanation of the truck's bells and whistles was too. 100% would recommend Joe Myers Ford to anyone searching for a new vehicle!!

Jeffrey Bailey

Jan 5, 2016

I bought a 2015 Mustang GT. Mark Harris went above and beyond to keep me informed as to the status of my order. The delivery experience was excellent.

Jose Ariza

Jan 5, 2016

Excellent I don't have more works to express my experience I am very happy with my new car grate. Next business is yours. Thank you

Michael Abercia

Jan 5, 2016

Fast courteous service .The technician went above and beyond .He let me know my wheel lock key couldn't be found.

Michael Mckee

Jan 5, 2016

Josh Turner did a great job. My new F-150 is wonderful.

Michael Weil

Jan 5, 2016

Chris did a great job of communicating the Myriad of issues I was having with my car. But he did not do a great job of communicating with me about progress on my repairs. I dropped my car off at 9 AM, and was told the next day that it wasn't even looked at until just before the technician went home that night.

Patricia Potts

Jan 5, 2016

Ford EscapeThe staff was and always have been very courteous and understanding. The scratch was fixed very well and they checked the tires the car had indicated were low. They did a good job. Every time we have taken the car in they have washed the car, so I was a little surprised that if you fixed a scratch that they hopefully cleaned that area but didn't the rest of the car. Not a complaint only an observation.

Salvador Reyes

Jan 5, 2016

Greg Martin was an excellent salesman who wanted me to go with the vehicle that made me happy! I felt Joe Myers had a no haggle no hassle environment. I felt the deal was a good deal. Thanks

Westco Maintenance

Jan 5, 2016

Truck was purchased as a company vehicle. Received an on line price which was acceptableand spent little time at dealership.

William Zippiere

Jan 5, 2016

Joshua Terry was great. He was very helpful and easy to work with

Westair Conditioning

Jan 4, 2016

easy purchase process. great people, convient, would recommend to all, Great General Manager.

Edna Dabinett

Jan 1, 2016

We purchased Ford Explorer Limited 2016 and we found the staff knowledgeable and well informed of all products and services.

Jimmy Gradney

Dec 31, 2015

I was looking for a FORD F-150 with affordable comfort and good selection. I had a great sales person who was patience and informative. I left Joe Myers with the truck I wanted and the price was fair.

Larry Lehmann

Dec 31, 2015

Love our trucks this is our third new truck we will be back

Rudy Garcia

Dec 31, 2015

Very helpful sales rep Joe Ramirez told me all about the vehicle. Very patient and down to earth. Made me feel like I knew him for a long time.

Ernest Ellis

Dec 30, 2015

The Service Team at Joe Myers Ford is great. The have prompt courteous service. What I really like is that I dont feel pressure to get service for things my car does not need. Their prices are reasonable. Thanks.

Jack Pitts

Dec 30, 2015

Purchased a Lincolin Navagator. Josh Harris was very informative and extremely helpful in the purchase process.

Angel Silva

Dec 29, 2015

Chris Elizondo was very professional and pleasant to work with. He was very quick and eager to help me and get me back on the road.Because of this... I plan to consider your dealership on my next F250 purchase.

Jaime Solis

Dec 29, 2015

I purchased a new F-150 and received an awsome deal. The staff (sales, finance & service) did a wonderful job. By the way, I am a repeat customer. So that says a lot :)

Marissa Shannon

Dec 29, 2015

Cindy Javurek always takes care of me! Awesome service every time!

Ameritex Imaging

Dec 28, 2015

Purchased a cab/chassis F450 from the Commercial Department.Very impressed with the honest approach taken from the salesman at this dealership.

Robert Ladd

Dec 26, 2015

Very pleased with service in troubleshooting and repairing Ford Fusion .... Well Done !!

James Cook

Dec 25, 2015

My experience was terrific!! Went to buy a new truck and drove out very happy with purchase

Mary "Charleen" Williams

Dec 25, 2015

My husband and I visited Joe Myers on 12/14/15 to look at a Ford Escape. To say we were not looking forward to the experience would an understatement. I believe my husband's exact words as we drove up were "Here come the barracudas." Were we ever wrong! We had the pleasure of working with Justin Watson and I can't express enough what a great experience it was. He gave us several options and really listened to what we wanted. There was absolutely no pressure and we really felt he was interested in what worked for us, not what was going to get a sale for him. After we decided on a vehicle, we then spoke to Wayne in finance and again, another great experience. No pressure to purchase certain packages, just gave us the options. In total, we were at the dealership maybe 2.5 hours if that much. We are extremely happy with your dealership and the Ford Escape. I am a long time Ford Customer and started off with a Ford Pinto back in the day..... and have always driven a Ford. Your dealership and the quality of your product only reinforces why I will continue to be a loyal Ford customer. Thank you for having such great employees like Justin and Wayne. Sincerely, Mary "Charleen" Williams

Steven Mason

Dec 25, 2015

Robert was great as usual my Escape is great just missing the large screen tv in the back.I pass by numerous dealerships on the way to Joe Meyers that should speak volumes.

John Duffey

Dec 24, 2015

My service rep Elaine took care of my truck I would recommend her to my friends.

Kenneth Pali

Dec 24, 2015

Great job,everyone did excellent.everything was done in a timely manor. Merry Christmas

Kevin Gough

Dec 24, 2015

My service adviser was very courteous and not only to me but the other customers in the waiting area. She kept me advise of there progress on my vehicle and was very professional. Ford needs to give her a salary boost.

Satisfied customer

Dec 24, 2015

Staff involved in new car purchase was most considerate, helpful, and especially courteous. Thank you all for turning an onerous task into a pleasurable experience.

Todd Murphy

Dec 22, 2015

My service advisor was tremendously helpful and communicative, and the repair was diagnosed and corrected very quickly.

Ulan Dakeev

Dec 21, 2015

2015 F150, overall the service was good. It would be great if someone told me what the procedure is. I was told to wait until I was called and that was it. I had to ask and find out the procedure: such as, they would take the car, park for service, once serviced they would bring the key to cashier, and the cashier would call. I had to wait outside and track the whole procedure for myself and ask various people who came for service as well. But generally, what I liked most was the car wash :). Outside of my truck was clean. When I asked whether I could have brush guard installed,they said I needed to make another appointment for that and they would not do the discounted oil change because I came before the oil change was due and I paid the full price. Thanks.

Mike Meyer

Dec 19, 2015

Gerald, the serviceman, was very helpful and explained all of the service options.

Victor Paredes

Dec 19, 2015

Ivan was a true Pro! I came in from out of town and after we agreed on the price of the vehicle he had everything ready like he said he would. He gave me the personal attention that i needed and he treated me and my time with the utmost respect. Great job Ivan!

John Lyons

Dec 18, 2015

My experience was as always a pleasurable one, since it was not my first time to buy a vehicle from Ryan Martinez and his professional and experienced staff. I am a repeat customer and will continue to be one for years to come.

lovemyford

Dec 18, 2015

We purchased a 2015 Expedition last weekend with the help of Alex Morales. Our goal was to start test driving larger vehicles and make a purchase at a later date. However, we received such a great deal on our purchase and loved the expedition so much that we went ahead and purchased it. 5 star rating for a great staff and service!

Glenn Lindley

Dec 17, 2015

Excellent ServiceDealt with Gerald Toloudis and was happy dealing with him. He gave me an estimated time of 2 hours while i wait, but it turned into 4 hours. Wasnt his fault and isnt that big of a deal

Bob Roblyer

Dec 15, 2015

Great job, I brought the old F-150 in to change the oil before selling it to my son on the same day I picked out a new F-150.

Steven Lineberger

Dec 15, 2015

It is always a good experience when dealing with Joe Myers.

Gilbert Martinez

Dec 10, 2015

it started off great when I was doing my purchase, afterwards there was some miscommunication, but overall I am happy with my vehicle. I must say that I was told that my trade in value would drop because they needed to put new tires on my trade in and replace the windshield, however as I walked the used car lot, I saw my trade in and yes it had new tires but the windshield was not replaced, so I felt like I probably should have been offered more on my trade in.

Larry Mickey

Dec 10, 2015

Purchased a new 150 king ranch, ,salesperson Dan Howard was great ,was a excellent experience.

Robert Fisher

Dec 10, 2015

George Hammond was excellent in getting my truck repaired and back to me, he was even able to get it back to me on the same day to avoid the need for me to get a rental car. I appreciated the efforts and service provided.

Timothy Mckeown

Dec 10, 2015

Love your frequent client awards program! Love the fact that Gerald Taloudis knows me and takes first class care of me whenever I am in there! Thanks for hiring him! He's the best service tech I have ever encountered and worked with in my 68 years of life! Love the free exterior car wash I get there with my service! Cannot wait for the road construction to be finished in front of your place!

George Pringle

Dec 7, 2015

Nothing much to tell. I was attended quickly and efficiently and then I was out. The service adviser was very friendly and good at her job. I was pleased.

Landon Overby

Dec 7, 2015

OUTSTANDING SERVICE BY ELAINE-- AS USUAL SHE FOLLOWED UP GIVING ME THE STATUS OF THE JOB AND WAS VERY POLITE.

Wade Bradford

Dec 7, 2015

Excellent service by Fausto and Ryan Martinez.Truck was ready on time.You had the truck I wanted and in stock. The best selection of the stores I searched.The only thing I am disappointed in is that the F250 King Ranch does not come with Heated seats in the back like the F-150 King Ranch. In the brochure book it says Heated rear outboard seats (my mistake for thinking this means rear seats).Ford needs to changes this language.

Jo Canal

Dec 5, 2015

Everyone was very helpful and friendly. My oil change was completed in a timely manner.

Maria Green

Dec 5, 2015

The sales team was very nice and receptive. Thanks, Tommy and Maria

Jim Poppenhusen

Dec 4, 2015

Service advisor was professional, polite and knowledgeable.

Juan Rincon

Dec 4, 2015

Mr. John Williams was extremely knowledgeable in the mustang vehicles. He was friendly, and was extremely helpful with my purchase process. I walked in to look at vehicles but walked out as a happy buyer of a new 2016 mustang gt!

Thomas & Angela Mason "Fans for life"

Dec 4, 2015

My husband and I highly recommend this dealership to purchase your new vehicles or used. We received nothing but the best treatment from everyone there, starting with Tony Morgan, Alex Morales and Craig in financing. Joe Myers Ford is so fortunate to have them as part of their team. Mr. Morgan was honest and helpful to our situation and worked out the entire purchase to benefit us the buyer, how many dealerships would have done that? If you read this review please trust my experience, you will be over excited and very satisfied after your first encounter with Tony Morgan. He's the salesman you can trust with referring all your friends and family. I know my family and I are Joe Myers Ford fans for life.

Caroline Sullivan

Dec 3, 2015

My truck is an older model F150Thank you for repairing it and thank you for not pressuring me to purchase a new vehicle.Caroline Sullivan

Juan Ruiz

Dec 3, 2015

Great customer service!!!! Loved our 1st time experience, but would like more snacks for the children while parents shop but overall amazing

Ronald Vitulli

Dec 3, 2015

Your dealership was quick, efficient, and met the price i needed to buy.

Garry Collum

Dec 1, 2015

Joe Courtny took great care of our Explorer!! Ready when he said it would be

Ken Rychlik

Dec 1, 2015

I was at the dealership early and everything went great. The service rep was very helpful.

Mary Rodriguez

Dec 1, 2015

Cindy was a great help she kept me informed as my vehicle is getting serviced she's very kind and courteous recommended services that my vehicle needed on my next visit very professional treating me like I was a family member instead of just a customer definitely will recommend your services to my family ????????

Robert Tyler

Dec 1, 2015

Purchased 2015 Ford F150 King Ranch. Lover the truck. Tony Morgan and is assistant Michael were awesome to work. I would highly recommend them to friends.Robert Tyler

Roy Johnson

Dec 1, 2015

Just exceptional people doing an exceptional job. A pleasure to work with this company.Cindy is always a consummate professional with a great personality and always makes me feel like we've know each other for a long time.

HOlson

Nov 30, 2015

The staff was extremely helpful and friendly! Made everything very accommodating! The service was completed sooner than expected too! Thank you!

Andrew Herpel

Nov 28, 2015

In and out very quickly thanks to Joe Courtney. Do-nut was good too.

Lalimol John

Nov 28, 2015

The service was very good. The employees were extremely helpful.

Charles Botkin

Nov 27, 2015

Service was fast and the employees were friendly Thank You Very Much

Franz Schneider

Nov 27, 2015

Great experience. Price was good salesman very knowledgeable

Joseph Cirelli

Nov 27, 2015

I purchased a 2016 mustang GT premium, Because of my situation I was able to shop for exactly what I wanted over the internet. Joe Myers Ford made it worth the trip, They were so kind to give me ride to the Dealership, and once there I didn't waste time looking over the inventorycause I knew what I wanted by the online window sticker and pictures that were available thatpretty much made my decision easy. I was going to purchase in my home town but when you dealwith people like the staff at Joe Myers Ford makes me wonder why didn't I go to Joe Myers first?I met people that can really Make my car a unique auto, and I plan to go back to have modificationsadded to my car, It was a great experience From day one when I asked for info on a certain car, to the sales person that was not pushy, to the finance, to the make ready, and to be able to sit down withthe general manager and talk, now you can't beat that, I've been driving Fords for 46 years and I was without a Ford for two months because of the terrible people and terrible Dealerships out there, I about gave up on owning A ford again until I made that inquiry on the internet to Joe Meyers ford whichgave me my confidence back with Being a Ford owner again, I have found me a home, sure it's 30 somethingmiles from home but well worth the drive. And the biggest plus or surprise I received was that there arenumerous items on my car that were not listed, real happy with my car, My next purchase will be from Joe Myers Ford!

Michael Sydnor

Nov 27, 2015

The service was great. It was busy that day, but my service adviser made sure that I knew that I was not forgotten.

Rosa Landreneau

Nov 27, 2015

Ford Escape 2014 was in for 15000 miles service. Brandy was the service advisor. She was helpful and curtious. My family owns 2 Ford Escapes and 1 Lincoln SUV. We have been taking our cars for service to Joe Myers for about 6 years. Brandy German has been our service advisor for about 5 years. She provides great service and is always helpful.

Alvin Dalke

Nov 26, 2015

The Staff was very helpful and courteous. The experience was one of the best at a car dealer. The time it took from beginning to end was very efficient and they had me in a new truck in record time.

James Cowart

Nov 26, 2015

Big bump on instalation of engine block heater at first. Your service manager stepped up and made all well. Very happy with results!

R Boyd

Nov 26, 2015

For the most part the service was exemplary. But I have to wonder if they might have missed a part of the checkup which is part of the service package which I took my vehicle in for. Namely, that although the service was the periodic oil change, fluid level check, rotate tires, check air pressure, air filter, condition of brakes, battery,... Should they have also cleaned off the buildup on the battery terminal as part of the afore-mentioned service package? Had they done this, I would have felt the service was truly complete.

Jesus Alanis

Nov 23, 2015

It was a good experience. Service guy was helpful. Will be back to service my truck when needed.

Dat Pham

Nov 21, 2015

Joe Myers Ford has exceptional staff. We felt welcome and cared for. Joe Myers saved us over a thousand dollars on our F-150 platinum. Thank you Robert Martin and Humberto Vallejo.

Joel Hulon

Nov 20, 2015

The service was excellent and the staff was extremely helpful; however, I almost felt I was being pressured to finance the new truck through Ford Finance. The sales rep attempted to change my mind then let it drop after a few tries but the person who typed up the title paperwork went too far when he presumed to tell me if I were to check with my credit union they'd probably advise me to take the financing offered and then re-finance with them in three months. That was a week ago and I still get irritated when I think about it.

Kristin Schatz

Nov 20, 2015

The service and staff were amazing! I went to several dealerships and wasn't satisfied at all. I called joe myers ford and told Alex exactly what I was looking for and he found it for me. He wasn't in on the day that I came to purchase my vehicle by Joe ramirez helped me and he was great! Super friendly and made my truck buying experience awesome. I will highly recommend this dealership to anybody!! Thanks so much for the great customer service!

Schantale Mcghee

Nov 18, 2015

staff was professional, prompt and courteous, staff was polite, punctual in transporting to and from work and communicated effectively

Peter Wolny

Nov 17, 2015

Everything done to my satisfaction, Truck was given back in a timely manner.

Charlotte Sweeney

Nov 16, 2015

Battery died in my Escape, barely two years old. The vehicle was parked in the garage; Elaine arranged to have the Escape towed for service. My car was ready the next morning.Very pleased with the service.

Karla Gorney

Nov 16, 2015

I have a 2013 F-150 King Ranch. I had to have two (2) tires repaired/replaced. The service was excellent and my service rep, Cindy Javurek, was very helpful, as always.

Sara Benavides

Nov 16, 2015

Great customer service. Thank you againPhillip Benavides

Transport Tnz

Nov 16, 2015

Jay Stoute treated us like family. No problems at all. Thanks guys and see you soon.

William Mcnaspy

Nov 16, 2015

Staff was extremely helpful, without being pushy. I left with what I wanted the same day I walked in. I'll be back.

Very happy customer

Nov 13, 2015

I had a pleasure experience dealing with Joe Mayers dealership. I recommend them 1110%.

Jose Thomas

Nov 11, 2015

I took my wife's 2015 explorer for an oil change this past weekend. The service was excellent; the overall service dept was great. All of them should get a pay raise! The wait was a lil long but the level of attention over shadow the wait time.

Taylor Sprague

Nov 10, 2015

Everyone was extremely professional and made my first ever car purchase a great one!

Christopher Arthur

Nov 9, 2015

I'm upset that I've already had problems with my brand new Ford truck! I don't think I'll buy another Ford in the future. Albeit, Joe Myers did the right thing and took care of me promptly and without too much inconvenience. My service writer was terrific! Very thorough, and on top of her business!

Edward Wade

Nov 9, 2015

Fantasticgood service.... Keep up the good work.

George Lewis

Nov 8, 2015

This was the second time in two years that I purchased an F150 Supercrew from Robert Martin and Joe Myers Ford. Robert had been very sick for a couple of days , but made sure I would get a great price and the truck I wanted. I am 61 and have bought many cars/trucks over the years, but buying from Robert and the staff at Joe Myers was the best car buying experience I have ever had. I felt that the people who helped me worked well as a team. All the way from Robert, to the sales manager, to Joe?(great Nigerian gentleman), and Craig Bosley, the Finance Manager, made the process stress free and enjoyable. I felt like I was dealing with friends.I want to thank everyone for being patient with me, because I am not the easiest person to work with.(My wife will not go truck/car buying with me). I will highly recommend Robert and the Joe Myers team to my friends.

Donald Gilbert

Nov 7, 2015

Appreciated no pressure in selecting my F150 and options.

Ashley Rogers

Nov 6, 2015

The service on my 2014 Ford F-150. It was done in a timely manner as stated. Joe Courtney is and has always been a great service tech!

Gary Falkenberg

Nov 6, 2015

I have a F250 diesel. I arrived at my appointment time for oil change, tires rotate, state inspection, and air filter change. In and out in less than 1.5 hours. Great.

Ben Fulgueras

Nov 5, 2015

Thanks to Awesome Cindy and your porters! Cashier department - very friendly and great!

Carol Jara

Nov 5, 2015

Great experience, I will be back.I don't feel like typing anymore characters

Elaine Latham

Nov 5, 2015

Joe Myers Ford is at the top of excellence in every area I have been in contact with, from sales all the way thru service to picking up my truck.. thanks

Keith Hickman

Nov 5, 2015

I purchased an 2015 F150 Lariat FX4Service was greatStaff was helpful and accommodating.

Prentice Milam

Nov 5, 2015

Mark harris was our salesman. Absolutely no pressure and he got us the deal we needed! Very knowledgeable on the car took his time explaining every detail. Thanks!

Darren Felcman

Nov 4, 2015

Elaine was a tremendous help. She was able to get the service done as quoted

Guy Barnett

Nov 4, 2015

Cindy in service is AWESOME!!!!!I have had great service from all of your staff. From the first day I bought my car from Kenny. Thanks for all that you guys do and I LOVE my pink bag that I got for my birthday!!!!

Karen Parmley

Nov 4, 2015

I always get fast service at Joe Myers. The lounge area for waiting is also comfortable and well designed. I am greeted by anyone who passes me and always offered something to drink and a place to sit. I especially like that they wash off my car before returning it to me.

William Kresge

Nov 4, 2015

Joe Courtney always gives me top notch serviceI received a loner car

Douglas Lege

Nov 3, 2015

Great service, nice staff, great truck have a great day

Sharon Johnson

Nov 2, 2015

Elaine always takes good care of me. I had some issues with my Focus but the service guys were not able to replicate the shudder. I have not felt the shudder since I got the car back so not sure what the issue may have been. Service was good as they did give me an oil change, rotated the tires and filled other fluids that were low as well as washed the car.

Frank Heisley

Oct 31, 2015

Everything was quick and easy. Respectful staff members as well.

James Garcia

Oct 30, 2015

I have had an awesome experience with Joe Myers I still say Fausto is the bomb! He was not involved in my latest experience but had he been it most assuredly would have been better!The staff as always took care of me. The only criticism I have is that I expected my cars exterior to be washed. It said it was part of the oil change package, but it did not get washed.Maybe I miss read the card? In which case, I would rate my experience a 10.I still would recommend Joe Myers to my family and friends!

William Mcdaniel

Oct 30, 2015

Balancing and rotating tires is kinda routine. What disappointed me was that you washed the truck afterward. Well, actually, you didn't wash it, the dust and dirt was just moved around on the truck. Here's a tip, if you're going to wash the vehicle, WASH the vehicle! Don't just spray it and slap a towel or rag across it in a few place. Also, other places that do service on a vehicle also vacuum the vehicle; but, considering the way it's washed, I couldn't expect the vacuum to be much better. Not sure if I will return. You're kinda pricey, very difficult to get in and out of your location and the service isn't any better than I can get right down the street.

Sherri Taylor

Oct 29, 2015

We purchased a new Ford Fusion from Joe Myers. The vehicle was taken in for servicing due to a recall. We made an appointment and received very courteous service by the Service Department. The Joe Myers rep kept me informed where we were in the process as I was initially told that it may take most of the day. They serviced my vehicle and it was done in half of the day. I was very impressed with the efficiency of Joe Myers.

Marcellina Herrera

Oct 28, 2015

Mr Delacruz is the best this is the second truck I purchased from him and the fifth vehicle from Joe myers,u guys are the best and Brandi garmen is service is awesome

Carl Lorisch

Oct 27, 2015

Excellent Service Adviser! Good communication with customer!

Dylan Bryant

Oct 27, 2015

2015 mustang Great help from Nick Javureck! Easy trade in and purchase.

Gerald Wright

Oct 27, 2015

I have purchased five new Fords in the past 9 years since arriving in Houston to live. One from Tomball Ford, One from Mac Haik and Three from Joe Myers: A Ford Focus, a F150 and an Expedition.We have been very pleased with every aspect of our relationship with Joe Myers Ford. From our salesperson in Greg Lagrimanta to all of the Service Representatives, especially Elaine Latham.I hope it will be some time before I buy another new vehicle, but when we do, it will be from Joe Myers and we will continue to rely on them for the great service.

John Nadeau

Oct 27, 2015

Went in for an unscheduled oil & filter change on my 2014 Fiesta. Was quite surprised that it took approx. 1 hour for the work to be done. The technician did a good job and the staff was very pleasant to deal with.

Kofile Preservation

Oct 27, 2015

George Hammond was very professional and accommodating. Very thankful you had a desk environment so I can work.

Marcellina Herrera

Oct 27, 2015

Salesman Mr delacruz is the best this is my second time to buy a truck from him,and Brandi garmen

Cahterine New

Oct 26, 2015

My service was fine - it was just an oil change. I have never had a problem with service. I would recommend for Service only. I would never tell anyone to buy from Joe Myers - EVER.

Maria Nunez

Oct 23, 2015

I have a 2015 Ford Mustang my dream car first I want to thank mr de la Cruz for working with me in getting my car 2 Mrs. Elaine L for the device my my car great staff get up the good work

Scott Hecklinger

Oct 22, 2015

Nice service rep. Completed the service in a timely manner and less than I was actually expecting.

David Brust

Oct 21, 2015

Came in for service. Got everything done in reasonable amount of time. Didn't cost me anything as Iused my rewards. That was nice.

Larry Goldburg

Oct 21, 2015

My truck was in for a 75K service only. Service advisor does a great job of getting the service completed in a timely manner.

Shannon Helmcamp-johnson

Oct 21, 2015

This experience was just another example of excellent and consistent customer service at Joe Myers. My service advisor Elaine is top notch.

Toni Marie Laine

Oct 17, 2015

2015 Focus SE with 4 miles on it. Excellent service! Staff was extremely patient with me. I felt I got a good deal on it and anticipate keeping this car until I die.

Cesar Morales

Oct 16, 2015

Oil change for my 2008 escape was done on time, when promised.

Hueal Kemp

Oct 16, 2015

From the time I arrived at Joe Myers I was greeted with courtesy and professionalism. My sales person (Greg Lagrimanta) exceed all of my expectations and was very professional. I will surely be a repeat customer.

Matthew J Hluchanek

Oct 16, 2015

I purchased a 2016 Ford Mustang. I absolutely love it! Glen LeCamus was the one who helped me out and made me really feel at home. He was very knowledgeable and hooked me up on a great deal with the car. I will definitely recommend my friends and family to check out your dealership.

Scott A Lanier

Oct 16, 2015

My experience was just dandy! I ate popcorn and looked at the new Mustangs while mine was getting an oil change.

Glenn D Lindley

Oct 15, 2015

Service department, ONCE AGAIN, did a superb job. The attitude of everyone, is the best I have ever dealt with

Kellie

Oct 15, 2015

I didn't feel pressured into buying my vehicle and they were very up front and honest about the monthly payment and what my options were. Also, though the process was incredibly quick we ran into dinner time and I was offered pizza while I waited. The staff was courteous and friendly. Overall I couldn't have asked for a better experience buying my first car.

Milton M Martinez

Oct 15, 2015

Fast Friendly...... HOWEVER, One must pass up the dealership when coming off 290 then circle back around 290 feeder or take the back roads maze thru residential area to finally get where u wanna be

Hakan Eser

Oct 14, 2015

I bought a brand new 2016 Ford Explorer Limited just one month ago, Cedric and Kenneth were the sales reps, both very good.In the beginning, I did not notice, but when I sped above 60 mph, an humming noise started inside the cabin.I went to the dealer and asked the service department and took an appointment for the next day. George was very professional and helpful, I can commend his attitude. I left the car which is just one month old in the dealer next day at 07:00AM and George arranged me a shuttle. All good. Then, he called me in the afternoon and told me they have found the problem and fixed it , apparently there was already a technical alert about that. He arranged me a shuttle pick up from my office as well.I have to thank George for all the great work. Excellent service attitude.I have a couple of questions about the problem I had, I would appreciate if Ford or Joe Myers could answer me:1) If this problem is known to occur, why the new owners are not informed and asked to get their cars checked? I was very worried when I heard the noise and thought it could be something serious and had to leave work to go to the dealer as soon as time permitted. I bought a brand new car, so that I don't have these problems.2) I can understand the policy and this might not be my right, but when the car is one month old and it needs to be fixed because it is defective, the dealer should have the option to give a courtesy car during the fixing time. I asked for it and I was told that service is not available(or car not available?). This is just a suggestion, this would go a long way for the clients to choose you vs others.I hope these feedback could help you to achieve the best of the best status in the market.

Nicholas Richard Didonato

Oct 14, 2015

Tony Morgan went above and beyond to assist me. He made sure I was happy with my trade in and purchase prices and all deals associated, EVEN AFTER business hours. I did not once feel rushed. The process took awhile, but that is to be expected at a dealer. No one made me felt like I needed to get out, well over an hour after closing.

Philip Roland Hall

Oct 14, 2015

This was my second purchase of a Ford truck from Joe Myers Ford. This time I purchased a Ford 250 diesel to pull our 5th wheel travel trailer. The staff and service at Joe Myers is top notch. They go out of their way to make sure you are getting the vehicle you really want. I strongly suggest that everyone give Joe Myers the opportunity to show you what they can do.

Valued Customer American Speed Inc

Oct 14, 2015

Elaine Latham is the best, got my truck back on the road and my driver back to work asap.

Kathy Lohberg

Oct 12, 2015

Quality service and workmanship as well as friendly staff which makes for a pleasant service experience.