John Tapper Chevrolet Buick GMC reviews
John Tapper Chevrolet Buick GMC of Paw Paw offers you the opportunity to find used cars by John Tapper Chevrolet Buick GMC. John Tapper Chevrolet Buick GMC is a trusted dealership serving clients throughout Paw Paw, in search of certified used cars. Also, John Tapper Chevrolet Buick GMC is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by John Tapper Chevrolet Buick GMC to get the affordable car that is right for you.
Location: 429 S Kalamazoo St, Paw Paw, MI 49079
Phone: (269) 657-2000
Working time: 08:00 - 17:00 Open now
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What’s more, John Tapper Chevrolet Buick GMC of Paw Paw has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from John Tapper Chevrolet Buick GMC. Check out the listings today to find the right car for yourself. John Tapper Chevrolet Buick GMC is definitely the best place to buy used cars online.
Amanda Stevens
Aug 26, 2021
Always a pleasure to go to tapper quick service and friendly staff
Tom Lull
Aug 18, 2020
Great Selection, and Dave Tapper did an excellent job with helping us out!
Jen Hoyt
Dec 22, 2017
Horrible Auto Service and TERRIBLE Customer Service. I would not recommend them at all. I took my car in in September to be serviced due to my car shaking terribly and they told me the problem was fixed. I had to take it back in October because it was doing the same thing. Turns out the problem was not fixed and it would now cost me additional $1300 but they gave me a loaner car. I called GM and filed a case. The GM Representative gave me a case number and told me to keep the loaner car they put me in until this was resolved. So I went down to John Tapper Service to let them know I had filed a case with GM and they told me to keep the loaner car until this was resolved. Well the manager did not like to hear I had filed a case and she told me if I kept the loaner car she would report it stolen and told me to leave the keys, take my car and get off her property. Mind you there was multiple people in the service area so it was very embarrassing for her to talk to me like that. So I left the loaner car and took my vehicle and 1 mile down the road it dies in the middle of an intersection and it has to be towed to another GM dealership. The new GM dealership fixed my car correctly the first time and had amazing customer service. Shame on John Tapper for not admitting they made a mistake in fixing my vehicle and for putting me in danger and their terrible customer service.
Stacey McClelland
Dec 15, 2019
Very special treatment. Felt great buying the car!
Holly Harbin
Sep 10, 2019
Mark
Nov 20, 2016
John Rinehart gave suggestions and advice, but was not pushy. The process was trouble-free, straightforward, quick and professional. I will definitely recommend John Rinehart with Tappers in Paw Paw, MI to anyone who is looking for a new or used vehicle.
Shine123
Oct 7, 2016
I always have all my vehicles serviced by the Tapper Chevy Service Department. I am always greeted with helpful and professional employees. Tyler, Angela and Victoria are the best!!
Malibu
Sep 22, 2016
I'm new to the Portage area & my engine light came on. I've tried other Chevy service shops but they seem not to want my business. One shop I had to wait 10 min before they even acknowledge I was there, with 3 ppl behind the counter. So I came across John Tapper in Paw Paw called them . The info they told me on the phone was the same info(prices) when I got there. After talking with Angela I felt good about leaving my baby(automobile) with them. Come to find out it was a sensor & it's covered under warranty. I had a great experience. Even the tech was friendly. The shop manager took the time out to say something nice. And today is customer appreciation day. There was a lot of ppl there. This is the type of service I remember my parents getting. Thanks for a great place with great ppl
Gail H
Sep 14, 2016
Tony Serignese was incredible! He made this process easy and stress,free! He was knowledgeable, friendly, kind and up-front in his communication. I would recommend him and Tapper Chevy if you are looking to purchase a vehicle! Thank you Tony for the one on one attention and ease that you offered in helping me and my husband!
k9sniffin
Aug 2, 2016
Just purchased a beautiful 2016 Buick Encore! Thank you Dave Tapper, It is exactly what I wanted. Dave and Tapper team made buying a car a great experience! Thank you!
Rubberband
Jul 21, 2016
Just purchased a vehicle from Tapper and it was by far the best experience I have had with a vehicle purchase. After visiting a minimum of 5 other dealers to test drive different manufacturer's vehicles, I can say that the Tapper sales person was by far the best to work with. He did not try to "put me in a vehicle today" and allowed me to go through my process. At the end, I feel good about the vehicle I purchased and will mosts certainly go back to Tapper the next time I am considering the purchase of a new vehicle.
AMANDA KAY
Jun 20, 2016
RECENTLY PURCHASED A 2013 CHEVY EQUINOX FROM TAPPER AND IT WAS EVERYTHING I WANTED. I WALKED IN SAID WHICH CAR I LIKED, AND THERE IT WAS. I LEFT SAME DAY WITH A CAR THAT I HAD BEEN SEARCHING ALMOST A YEAR FOR. APPRECIATE THE EFFORT STEVE PODEWELL TOOK IN HELPING ME PURCHASE THE VEHICLE.
Doreen Brown
May 30, 2016
A few weeks ago, I was in an accident with a semi-truck. As you can imagine, my vehicle was totaled and now I was in a hurry to purchase a vehicle. Even though I continue to struggle from the accident, I started searching the "Web". Over the next few days, it became so overwhelming that I just wanted to give up; when my son sent me to John Tappers Automotive website. Before you know it, I was talking to Marty R. who was a very caring and thoughtful man. I explained to him my many situations and he took the time to really listen and found the perfect vehicle for me in less than 3 days. I have valued my parents advice throughout the years and for me, Marty stepped right into that "Dad's" roll which helped me make my decision for buying the 2012 Chevy Equinox. Marty along with Ron (the finance manager) took care of me like I was family. I can't thank them enough!! I highly recommend this dealership to anyone who is in need of a vehicle.
Doreen Brown
May 30, 2016
A few weeks ago, I was in an accident with a semi-truck. As you can imagine, my vehicle was totaled and now I was in a hurry to purchase a vehicle. Even though I continue to struggle from the accident, I started searching the "Web". Over the next few days, it became so overwhelming that I just wanted to give up; when my son sent me to John Tappers Automotive website. Before you know it, I was talking to Marty R. who was a very caring and thoughtful man. I explained to him my many situations and he took the time to really listen and found the perfect vehicle for me in less than 3 days. I have valued my parents advice throughout the years and for me, Marty stepped right into that "Dad's" roll which helped me make my decision for buying the 2012 Chevy Equinox. Marty along with Ron (the finance manager) took care of me like I was family. I can't thank them enough!! I highly recommend this dealership to anyone who is in need of a vehicle.
Dave
May 17, 2016
My leased 2013 Buick Lacrosse was at the end of it's lease period and I wanted to buy out the vehicle. Richard Hiatt from Tapper's provided the best rate and service in buying the vehicle. If you are looking to buy or lease a vehicle, I would highly recommend you see Richard at Tappers!
Lkaufmann
May 9, 2016
Marty took the time to get a feel for the kind of car I needed. He helped me through the whole process from beginning to end. I would highly recommend looking for him if you're in the market for a car.
Zeliajoy
May 9, 2016
Ask for Marty. He took the time to talk to me and find out what I was really looking for. He took care of me from beginning to end. Overall my car buying experience was pleasant from beginning to end.
Barbara Higgins
Apr 12, 2016
Tony Serignese was very pleasant and nice. He knew exactly what I was trying to explain to him for my son. He is very patient and takes his time and offers a lot of good information. I was just the middle man (women) and I got just what my son was looking for from Mr. Serignese. When my son stepped in and took over, it went smooth as silk he says. My son came to Tapper from the "Motor City". We had gone back in forth for two months trying to get this deal done and it did not happen at three different dealerships there. I called Tapper and Got Mr. Serignes and he took care of it right away. Every detail was covered.. This deal only took about a week from start to finish. I want to thank Tony Serignese for being honest on some of the hard questions I had to ask. He was really concerned that my son would be happy with his new SUV I really love that. He had all the paper work in order and it made the pick up day go very well. Thank you Tony and Tapper for being so proficient.
Dallas
Apr 4, 2016
This is my first purchase at Tapper and I'm glad I made that choice. Tony was great to deal with and made the final decision easy. He was very knowledgeable and a great help with financing, plus, he's a nice guy. I had looked around at all the local Chevy dealers but really wanted to stay in Paw Paw for the convenience, tires for life, and free car washes, Tony made it happen! Thanks Tony!
Dave
Mar 29, 2016
Purchased my second vehicle last week from Tapper Chevy and Tony Serignese. Love this dealership and Tony takes great care to provide top notch customer service. I'll be back again and again with future needs. Thank you Tony!!!!!!
Buicklover
Mar 28, 2016
Just leased a 2016 Regal from Tony Serignese at Tapper Automotive. We have been customers there since 2005. Tony is very knowledgable, honest, friendly. He explained all the bells and whistles to me.... Twice!!! I really appreciate the time he spent with us. I highly recommend this dealership and this salesman. Thanks Tony.
Brad Newell
Feb 29, 2016
I want to thank Jeff Heflin for his outstanding service and his professionalism during the purchase of our new vehicle. Making the transaction very seamless and answering all concerned questions. Another outstanding job from the Tapper team. My family and I look forward to working with Tapper Automotive for years to come.
laura
Feb 29, 2016
Marty is a great salesman. He helped me get a car in the payments I was looking for.
pat
Feb 29, 2016
Marty is an awesome salesman. He helped me get into my new car and get the payments low.
Linda P
Feb 24, 2016
Very happy with my purchase experience at Tapper's. Thank you Tony!
Nancy M.
Feb 24, 2016
This is the second Encore I've gotten from Tapper's. I leased this time so I can get a new one every 3 yrs. Tony's the best!
Carol Keller
Feb 19, 2016
bought a buick encore love it TONYWAS GREAT AT EXPLAINING EVERYTHING TO ME
Patrick
Feb 19, 2016
We recently purchased another vehicle from Josh at Tapper Ford. Josh is always great to work with and goes out of his way to accommodate all of our needs. Thanks Josh and Tapper!
SeaNx66
Feb 19, 2016
I bought a 2007 Chevy Cobalt with 43000 miles on it. Tony Serignese was a very knowledgeable and honest sales person who presented numerous varied options in a fair and balanced way and allowed me to make an informed decision. The business office did an excellent job at finding me the lowest possible rate and the best loan. Overall I found the whole experience to be far easier and more transparent then I was expecting. There are a lot of less then scrupulous car dealerships in the world but from my experience John Tapper auto and Tony are a true exception.
Dave & Sue
Feb 18, 2016
We bought from Tony S & he was a great person to work with. It is a rare pleasure to work with a company such as Tapper that still believes in customer service. I am the manager at a local trash hauling company & I will be sure to let everyone looking for a car or truck to get in touch with Tony
Virginia Haase
Feb 13, 2016
I worked with Josh Wright at Tapper Ford/Tapper GMC on the purchase of my new truck and it was a pleasant experience. He was knowledgable, friendly and patient. He listened to my needs and concerns as we worked toward what would be a good transaction for both parties.
Nancy
Feb 12, 2016
It was an excellent buying experience. Thank you Tony & Ron.
Scotty
Feb 8, 2016
The salesperson (Marty) made my truck buying experience easy and affordable.
Barbie
Feb 3, 2016
Brett Smith and Jeff Heflin were the best sales people I've ever dealt with! They worked with and gave me a great deal! Thank you guys so much for my new start!
jrigby172
Jan 31, 2016
We're that family that likes to buy a car and then drive it "forever" so buying the right vehicle is important. We had an idea of what we wanted going in, but really hadn't picked a vehicle. Josh Wright helped us work through the options, provided information when we needed it and allowed us plenty of time to make our decision without pressure. He lined up test drives on three different vehicles and coordinated between both the Chevy and Ford dealerships to get us the SUV's we wanted to test. In the end, we definitely feel that we've made the right choice and have been enjoying our new Traverse very much (the Ford Flex was a close second.) Thanks to Josh and the rest of the Tapper staff for making this a very positive experience!
tapper chevrolet
Jan 30, 2016
Tony S gave me excellent service, no hassles, all business. no pressure to buy or lease, he gave me many options and choices to work with. He also kept in close contact with how it was going getting the car I wanted.
Marty Roose
Jan 28, 2016
This is my third Impala from Marty at Tapper and he and they have been great. I would reccomend to anyone
Daniel
Jan 27, 2016
Tony has been an absolute awesome person and salesman. He listens to your needs and is willing to "make it work" for you. We told him our budget and he was able to get us more car for lower than our previous payment. Seriously top notch. Ask for TONY!
Daniel
Jan 27, 2016
Give Tony a budget and he will get you the best car that he can. He even was even able to get us more car for a less payment. If you want an honest, caring, awesome, willing to help salesman, ask for TONY!
kojak
Jan 27, 2016
I just leased a 2016 GMC 1500 double cab, Very helpful choosing the right vehicle. and the dealership has a large inventory,Dave dose a great job
Tonya
Jan 26, 2016
Just leased my new Malibu and it was a great experience. Bought my Acadia from this dealership 3 years ago and it just came back from the service department and body shop. They provide all around great service in every department. Dealt with Dave Tapper and Tony Serignese for my new car and they are excellent! They made sure I understood the lease program and worked to find a payment to fit my budget. My next will come from Tapper. Can't say enough good about them!!!
Paul H.
Jan 21, 2016
I just bought out my leased Terrain. This is the third time I dealt with Tony at Tapper's and it was the same experience. Outstanding service!
brettstapert
Jan 13, 2016
I just leased my fourth vehicle from Tapper. The last three were through Sales and Leasing Professional Tony Serignese. All of my experiences have been positive and I never consider going anywhere else. I tell Tony what I want and he makes it happen. I get my cars serviced at Tapper as well and they are top notch.
slabadie1
Jan 10, 2016
Recently had oil changes done on both of my vehicles and in the process told Service Manager Terry Patterson that I thought I had a transmission problem with my 2011 F150 he had his techs check it and found a TSB for the problem, it shifts and preforms better than it did from being new.Thanks to all
Henry M.
Jan 9, 2016
Fantastic! This is the 2nd truck I got from Tony S. at Tapper's. Excellent dealership! I have no reason to shop anywhere else.
Karen & Gar
Jan 7, 2016
my experience with my salesman Tony, at Tapper Chevrolet was a great one. They worked with us and made it very simple to lease our new Equinox.
John & Judith English
Jan 5, 2016
I am completely satisfied with the purchase process. Thank you, Tony!
Roger and Shirley Pamment
Dec 29, 2015
Steve Nagy went way out of his way to get us the vehicle we wanted! He treated us well and was not "pushy" like some salesmen. He was available to answer questions but was not intrusive. He allowed s to test drive three different vehicles - one of which he brought to us from the "other" Tapper dealership. We were especially impressed that he did not insist on accompanying us while we tested them - unlike the previous salesman who was in our face the whole time. Steve worked hard and did all the "extras" in an extremely professional manner. We would buy from him again.
trobins
Dec 21, 2015
I found the vehicle i wanted on Cars.com. I went to John Tapper Automotive, and was amazed by the quality of the vehicle and great sales. Steve Nagy was excellent and friendly....he even was able to get them to transport the vehicle. Bonus! Check them out today.
John C
Dec 19, 2015
I called Tapper Auto looking for a used 3/4 ton truck they had in their inventory and was helped by Dave Tapper. What a great guy. He checked it out for me, sent some pictures and assured me it was like new. I bought the truck a 2013 Ford F 250 on Wednesday and Tappers guys had it in my Driveway in Connecticut the very next day. Can't tell this 2013 from a brand new truck. It is beautiful and loaded with options. If you want an honest deal and like to be treated like you are in the family I would say buy at John Tapper Automotive. I will gladly take a ride to Paw Paw for my next vehicle.
JessFromPawPaw
Dec 17, 2015
What an easy and enjoyable experience. Tony Serignese was amazing!
Bekki Overacker
Dec 11, 2015
I had an excellent experience purchasing a car from Marty Rouse at Tapper. He was exceptional at meeting all my expectations on the purchase of my Hummer H3. I would highly recommend Marty if you are looking to purchase a new vehicle !
Heather P
Dec 10, 2015
I worked with Tony to get my new car and he was very kind and helped us to get the car we wanted at a rate we could afford. Thank you John Tapper
Kathy G
Dec 9, 2015
Tony is a wonderful sales agent. Tremendous help with me buying a new car. Went out of his way bringing cars to me and with arranging all the important paperwork. Excellent job. Would recommend Tony highly.
keith212
Oct 24, 2015
Tony Serignese did an excellent job locating one of the hardest trucks to find.He found the truck not only quickly but in my price range. I highly recommend John Tapper Automotive for all of your needs. Beloiw the vehicle brand was a Ford.
John Tweedie
Oct 2, 2015
Marty was great! He got me a great deal and a great truck.
JonND#1
Oct 1, 2015
I found a car at another dealer but they wouldn't budge on the price. I went to see Marty Rouse at Tapper GMC but I had my doubts, he being an MSU fan and all. But I figured it was worth a try. Not only did he save me $3000 dollars off the other dealers best price, Tapper's financing department saved me a quarter percent on my loan and Marty had the car for me the next day! Marty's a great salesman and I would definitely buy a car from him again!
the Curtis Family
Sep 29, 2015
Marty did a great job, very prompt, and right on time! Had a great test drive.
mimadbob
Sep 29, 2015
I purchased a new Silverado 4x4 from Tony last week and could not be happier. We were able to come to an agreement on pricing that worked for both of us. The dealership also has some nice customer service perks that I have not seen before. I would definately buy a car there again (but it will probably be awhile!).Bob
AnnieInLA
Sep 28, 2015
Don Brown did a great job of finding the car I wanted at the price I was looking for. Thanks Don! Great job.
Happy Customer
Sep 28, 2015
Thank you Don Brown for helping me get into my new used car. It is the right car for me and I appreciate the financing Tapper Automotive helped me secure.
T Rose
Sep 25, 2015
Marty was a fantastic salesman to work with. Very professional and courteous. Worked very hard and went the extra mile to make us a good deal.
TJ
Sep 24, 2015
I bought a 2015 GMC Canyon, Tony was the salesman and by far the easiest and smoothest deal ever, the trade-in values were fair and he was very detailed in explaining all options and points to considerI highly recommend Tapper and dealing with Tony
happycarbuyer
Sep 21, 2015
Tony sold my son a truck, grand daughter a car, he was excellent in dealing with them, so here we are again, and I will continue to recommend all those in need of a car to visit Tony.
Toddmp21
Sep 21, 2015
Tony sold me a new 2015 Chevy Cruze LT. Beings that I hadn't purchased any different vehicles in some time, I appreciated his patience with me in picking out my new car, and I will definitely return when it is time for a new car!
sueatboyne
Sep 18, 2015
We were fortunate to work with Marty Rouse at Tapper Motors in PawPaw, MI.He was very patient in finding the perfect car for us. He listened to our preferences and diligently worked to find just the right make and model and features we wanted. No sales pressure, just concern that we had the car we wanted.... And then they delivered it right to our door!!We were very pleased.
john
Sep 17, 2015
I was told by a salesman that the vehicle i was interested in would be held for me.i was in route to dealership and received a phone call stating vehicle had been sold. i am going to write a review on all the major auto sales sites online and state my disgust with this dealership....
sharon k vitek
Sep 16, 2015
he was very helpful and excellant with his information. Explain everything well. Thank you very much......
Staleychevy2015
Sep 15, 2015
Went to Tapper to look at purchasing a new truck and Tony guided us thru the entire process. Very helpful and informative and got us exactly what we wanted.
charlijack
Sep 3, 2015
I bought a 2010 Chevy Traverse from Tony Serignese in 2013 and had an awesome experience. Unfortunately, my vehicle was totaled at the end of July. I called Tony right away and he began a search for a replacement vehicle for me. He found an awesome 2012 GMC Acadia with low miles and all the features I loved about my traverse. I will go to Tony when my next auto need arises!
HAPPY
Sep 2, 2015
First time at this dealership.Wonderful experience!Brett Smith (sales professional) is the BEST! I would rate 10 if I could. Brett stayed after hours to finish the deal. Took the sale from beginning to end. Everything went smooth, easy and comfortable even when buying from out of state. Could not ask for more.I would definitely recommend this dealership!Thank you Brett!
Lion Harv
Aug 31, 2015
I have been doing 100% of my car needs at Tappers for the last 8 years. Both customer service and maintenance has been top notch. Sales rep Don Brown always goes above and beyond to see my needs are taken care. I can strongly recommend him to my friends.
JBStuut85
Aug 28, 2015
Once again, we received great service from Tony Serignese at Tapper on our new car, a 2015 Chevrolet Impala. He took the extra time to locate the best car for us, ensuring that he found a car that met our wish list as well. We always recommend Tony at Tapper! Not only is a great salesman; but, he's become our friend in the process!
chevygm
Aug 21, 2015
This is our third vehicle in four years couldn't be happier with our salesperson Tony Serignese and the service he has provided. He has went above and beyond!
kayleigh balsbaugh
Aug 20, 2015
This is my 3rd vehicle bought from Tony Serignese at Tappers. I have been so in love with the first 2 when I was talking to him about leasing a 2015 Malibu I was nervous it was much newer than I had before. The purchase was a steal he had my best intrest at heart and i couldn't be happier he sat with me and explained everything and set up all the xm radio and on star.
jbosman
Aug 13, 2015
We have been Tapper customers for a few years now, and we continue to be impressed with their high level of service, and the excellence of their employees in every phase of the process. Our salesman, Brett Smith is the guy we call when we need a car, and he always calls right back and gets the job done with no high pressure; just friendly, competent service. The Financial gal, Marsha is extremely knowlegable , fast, and friendly. I've bought a lot of cars over my 70 plus years, and I've never seen either a sales staff or financial person who was better than these two. The other sales staff are also very friendly, and our experience with service, although routine, has been just as good. We will definitley shop at Tappers always.
Mrs.Q
Aug 5, 2015
Best Experience buying a vehicle. Marty Rouse is top notch. He has been doing this a long time and it shows. I will definitely go back for my next purchase! Thanks Marty
Dave Heim
Jul 28, 2015
My Buick LeSabre was in for an electrical system repair. The service dept. was not able to figure it out & I may have issues with them. I had purchased the Buick from Tapper. I decided to purchase a new car from our favorite sales guy, Brett Smith. We previously bought an Impala & a new Sonic from him. Brett figured a way to trade the Buick in on a new model Chevy & get this all done in 1 day. Marcia did her usual wonderful job taking care of the financial paperwork to close the deal. My wife & I highly recommend Brett as 'THE' guy to work with at Tapper.
WILLIAM AT PAW PAW
Jul 9, 2015
JOHN TAPPER AUTO JOHN GOLDBERG MY FAMILY HAS PURCAHSE FROM TAPPER FOR THE LAST 20 YEARS, MY LAST CAR WAS A EQUINOX WITH AWD AND LEATHER, MY WIFE LOVES THE CAR. JOHN COULD NOT FIND ONE AT A DIFFERENT DEALER, SO WE ORDER AND ONLY TOOK 3 WEEKS. ALL THE PEOPLE AT THE TAPPER ARE VERY FRINDLY, GREAT PLACE TO BUY A NEW OR USED CAR OR TRUCK.
Therese
Jun 26, 2015
I stopped in to just ask questions because I did not know what type of vehicle would fit the functions I required. Steve listened to what I required the vehicle to do and he helped me through the process professionally, with kindness, patience, courtesy, and made it fun as well. He showed me everything from my "dream truck" to what was practicle and had all the functions I required. If you are in the market for a vehicle I strongly recommend you talk to Steve at Tapper Automotive in Paw Paw.
Richard Homrich
May 29, 2015
Our second new car purchase from Tapper Automotive with a outstanding buying Experience! Marty Rouse was very helpful locating the Buick Encore we were looking for. Marty is very professional and offers a no pressure approach. Used car manager Terry Knopp also worked with me in giving us a very great trade in on our car. The service dept has served us well in servicing our vehicle. Over all I would highly recommend this dealership. A+++ As a added plus Our Second Buick Encore is a great automobile! Highly Recommended
LouWo
May 22, 2015
Second time leasing from them and I have to say it's worth the drive out from the east end of Kalamazoo. Very informative and helped me explore all my options and decide what was best. So glad I went with a new lease and again, Tapper gave me the best deal.
kan/msn
Apr 23, 2015
I recently purchased a 2008 vehicle through Tony Serignese at your dealership. Tony was helpful finding the right fit vehicle and patient through the decision process. Positive experience with the service department as well +
Linda
Apr 9, 2015
Marty Rouse was my salesman, very pleasant and kept looking for the perfect car for me in my price range have to say I am very pleased with the man and love my new car.
Kim Otten
Mar 15, 2015
Took my parents there today to make a purchase of 2013 Traverse. They pulled out the red carpet. Dave Tapper was our Salesman and is fantastic. Delivers what he says he's going to deliver and then goes above and beyond. Marsha is a wonderful finance gal. She will explain everything you are signing. Tony explained how all the electronics work on the dash. They go above and beyond to make your purchase a pleasant one. Would recommend this dealership to everyone. It pays to shop local! The personal touch you there is priceless!
The Deaton's
Mar 3, 2015
This is the third vehicle we have bought from Tapper.All our experiences have been awesome,thanks to everyone involved,starting with Marty and ending with Marcia,and everyone else,thanks again
dan b
Mar 1, 2015
I stopped in one day & gave Steve Hagy a list of my whats; AWD close to 30mpg and good ground clearance. I gave him the basic info on me and said I'd return the next day to her the $'s. I did, I bought, and feel your fin. dept got me my best int. rate (thru my own credit union). Like everything I buy...It was more than I wanted to spend.... BUT WORTH EVERY PENNY!! I look foward to an ongoing pleasant exp. at your dealership with both the service & sales dept.
dan
Mar 1, 2015
I bought a 2011 Equinox at the being of Feb. from Steve at your dealership. This was a surprisingly a great deal. I told Steve my whats; AWD, close to 30 mpg, good ground clearance ( I live on a secondary gravel road). Gave him basic info on me, told him I'd return the next day to her the bottom number and take it for a test ride. Your dealership also sot up my financing, getting me the best rate. Like anything I buy, It's always more than I wanted to spend.... BUT WORTH EVERY PENNY to me.I'm so glad I am satisfied with the Eq. and your people.Thanks Dan B.
BenB
Feb 25, 2015
Brett Smith was our salesperson. We told him what we were looking for and he brought the Travers to my house. My wife and I took it for a drive and loved it. Brett brought the car and the paperwork to us a few days later and we leased the Traverse. We never set foot in the dealership. I don't know where else you can find service like that. I will definitely give Brett a call the next time I'm looking for a vehicle.
JC
Feb 25, 2015
Corresponded with Marty Rouse, via internet chat, we discussed options on what I was look for, we set up a time for a test drive on a similair vehicle, I liked it, Marty searched and found the vehicle of my dreams. He is also very personable and easy to deal with. Thank you Marty and to all of John Tapper Automotive who made the transaction enjoyable. Looking forward to our future relationships.
Bert Ogden
Feb 24, 2015
I have had great service from the car salesman, Don Brown, who has been very helpful in taking careof problems, and answering questions. The dealership is very friendly. The Service Dept. has been excellent on getting the vehicle repaired. I rate John Tapper Automotive with an A plus.
DanR
Feb 19, 2015
Tony Serignese was my salesperson and did a great job of finding me the exact vehicle that i needed. I was in a tight spot needing to get a vehicle but did not want to settle. Tony quickly assessed my needs and found multiple choices exceeding my expectations and got me rolling in no time at all. Great experience
Debra Maxwell
Feb 18, 2015
We have purchased new and used cars from John Goldberg, and have been very pleased with our experience. We have also dealt with the service department and have been satisfied with the repairs. We highly recommend this dealership to our friends and family. John Goldberg is very knowledgable and will sell you a car that fits your needs. Highly recommended!
Barbie
Feb 17, 2015
It was a great experience working with tony. Very knowledgeable very friendly top notch salesman will definitely return. Overall wonderful experience keep up the good work tony serignese thank you
Mike Michelozzi
Feb 11, 2015
Thank you John Trapper and Tony Serignese for our leases - we love what you do - love your service and commitment to selling with integrity. Also great customer service. Mike & Shirley Michelozzi Kalamazoo, MI
Tom
Feb 11, 2015
Six of my last seven vehicles have been purchased at Tapper's. John Goldberg has been my sales person for the last four. Great guy, no "bait and switch", tells it like it is! I have never left the dealership feeling I paid too much. John also takes all the time needed to explain the features of your vehicle and that is HUGE when you get to be my age!! As for service, all I can say is I am always greeted with a smile and prompt considerate attention. Service at Tapper's is not just a buzzword, it is the real thing! I can say without any reservation, any/all future vehicles will be purchased at Tapper's!!
Adam frank
Feb 7, 2015
After I went to tapper I never went to any other dealership highly recommend Terry knopp as the man to talk to. Best service ever
JT
Feb 6, 2015
John Goldberg has been my 'go-to' guy for new and used cars for the past 20+ years. He not only understands the customer's needs, but works to exceed them. The Service Dept has always been customer focused and repairs are done correctly and in a timely manner. Walking in the front door and being greeted by the smiling Chelsey - and in the past Amanda - sets the tone for a positve experience.
TML - Leaf Nation
Feb 3, 2015
I've been doing business with Tapper Automotive for over twenty years. They continue to exceed all expectations, great leadership and culture.
Vickie
Feb 3, 2015
Our sales person Tony Serignese went way beyond and above for us, he found what we wanted and worked at getting it for us. He gave us all the help and information we needed, Thank you Tony you answered our questions and have since we bought our truck. I would buy from Tapper's again and would recommend to anyone.
Left in the Dark
May 8, 2014
Dealer did not respond. What more can I say? I have no interaction to comment on.
Jeff
Apr 19, 2014
We recently purchased a used vehicle from Terry the sales manager. Although we had scheduled an appointment over the phone, when we arrived at the dealership there was no sales staff to assist us and the vehicle was not washed or cleaned out. The sales manager did step up and gave us the keys and let us drive the car. In the end we purchased the vehicle but the price was not correct on the paper work. The dealership called and sent us a check for the difference in the price we agreed to pay. Low pressure and very honest small town dealership!
Jim B
Apr 18, 2014
I would like to suggest that once a vehicle is advertised online and a salesman is working with a potential customer to make a deposit on the vehicle, that the dealer check with all sales people first and not let anyone else (personal friends or relatives) pull the vehicle off the lot and obtain it out from under the potential buyer.
DAVE AND LAURIE HEIM
Apr 4, 2014
SEE STEVE SIVAK. HE WAS SO EASY TO DEAL WITH....NO HIGH BALL, LOW BALL HERE. JUST HONESTY AND LISTENING TO OUR NEEDS SO WE GOT A DEAL THAT REALLY MET OUR NEEDS AT A FAIR PRICE. KUDOS TO STEVE AND TAPPERS! ALSO, GALS, HE WILL TREAT YOU WITH RESPECT!
Rob
Feb 17, 2014
I dread going to purchase a vehicle!!! This was overall the best buying experience we have ever had. It was a very easy no-strings attached purchase. The truck was in great shape (minus the one cigarette burn in the seat) it was all as described on the website. I plan to check them out again for our next purchase!!
BETSY PAQUIN
Feb 5, 2014
HAD A GREAT EXPERIENCE. EVERYONE WAS VERY FRIENDLY AND VERY HELPFUL. RUBY SIMON IS THE BEST!
Jim
Feb 4, 2014
Quick and easy service, helpful staff, made the car buying process the easiest its ever been for me. Thanks for all the help Steve.
Jerry Patterson
Feb 1, 2014
John Goldberg did a great job with me I would reccomend him to anyone. I,m very satisfied with the dealership.
Jo Mcviegh
Feb 1, 2014
John & Marcia did a great job helping pick out my new truck. What a nice ride !!
Joe Mcviegh
Feb 1, 2014
John & Marcia did a great job helping pick out my new truck. What a nice ride !!
Rich
Feb 1, 2014
I leased a new 2014 Silverado from Tapper and absolutley love it. I worked with Brett and had an enjoyable purchase experience. I also enjoyed working with the finance person Marcia, between the two I was in and out within 2 hours. I wouldn't go anywhere else.
Benjamin
Jan 31, 2014
Marty worked very hard on this and I appreciate that.
Debbie-northern grandma
Jan 31, 2014
It was our 1st time buying a vehicle online. We were really nervous. Marty went out and made a video of the vehicle and e-mailed it to us, pointing out the good and the bad. any questions we had he found the answers for us. I have to say he was really helpful. We would certainly look to this dealership again for another vehicle in the future.
Concepcion
Jan 29, 2014
I was looking for a great car and good service. I recieved excellent service from brett and marsha. I recieved friendly service and a geat car. Thanks
Tim
Jan 29, 2014
Fast friendly service. They even called to let me know they'd be closing early due to weather so I didn't waste a trip. I've bought cars literally all over the world and this was by far the best experience I've had. I was fortunate to have Steve as my representative. He had everything ready when I arrived and I was on the road with my new truck in just a couple hours.
jeff
Jan 28, 2014
They gave me a good price and fixed the trans in it.
K Smith
Jan 28, 2014
Marty was very nice and helped get a good price on it.
Mary and Leroy
Jan 28, 2014
Don Brown did a very nice job for us again.We love our service at Tapper's
BobDedo
Jan 24, 2014
Steve Was great and i already recommended him to 2 people.
KEVIN
Jan 24, 2014
I GET ALL MY CARS HERE! THE PEOPLE ARE AWESOME TO DO BUSINESS WITH. THE SALES TEAM & SERVICE DEPT ARE GREAT TO DEAL WITH.
Jon D.
Jan 23, 2014
I found the car I wanted online called the dealership to see if it was there. It was and I was suprised It was everything that Tony, the sales guy, said it was. I was in and out of the dealership in 1.5 hrs. Got the car I wanted at a good price. Good Job!!
JP Nickol
Jan 22, 2014
Tapper's, & Salesman John Goldberg made our transition into a newer Acadia, effortless. They were able to find an exact match to the one my wife built online, and brought it to us 3 hours away, and drove back our old one. Thank you
Kathy B
Jan 22, 2014
The staff was very professional & I was very happy with the service.
Leroy Webb
Jan 17, 2014
I had an accident and needed to get a car. Don Brown has always taken great car of us and would reccomend him to anyone. Takes good care of us.
Joe and Vicki
Jan 16, 2014
John Goldberg, our salesperson, is very helpful and knowledgeable. We have purchased cars through him before, and are certain to do so again in the future. Marsha walked us through the payment process and finance, and was very knowledgeable as well. We have been very happy with our experiences at Tapper, and travel from a distance to purchase vehicles here, as we are satisfied with the service, the sales, and the dealership in general.
KC
Jan 15, 2014
We started with Marty,then we went with Jeff he was real nice! We are real happy with Tappers
Mark and Pam
Jan 15, 2014
Don did a great job. We are very happy with Tapper's
Mike a
Jan 15, 2014
Marty did a great job, if we had not found out our nephew was selling his Jeep we would have bought Tapper's for sure.We will be back for our next purchase.
Ed K
Jan 14, 2014
2nd car I bought in two months fromm Tapper'sMarty got me again
Yack
Jan 14, 2014
John Goldberg did a wonderful job again, plus he buys me a few beers every Friday night!
groggel's
Jan 13, 2014
Tapper's were very nice, they let me it drive overnight. It was really the car I wanted.
Diane
Jan 4, 2014
We just decided to buy a new car a few days ago and were so impressed that Brett Smith was able to procure the car of our choice and have it for us in just a few days.
Tammy and Dan
Jan 4, 2014
Had a great buying experince with Brett Smith, got us finaced right away. Great customer service.
Ashley H
Jan 3, 2014
They were very nice and came down on theprice some. Marty helped us
Karen
Jan 2, 2014
Friendly and helpful service. Bought a new car and was very happy with my salesman Brett Smith. He explained everything in detail and answered all my questions. I would gladly reccommend him to my friends. I have used the service department in the past with my previous car and was very impressed with the quality of service and the freindlyness of the staff.
HappyCustomers
Dec 31, 2013
We were dealing with Steve Sivak, he was awesome. He was very honest and friendly. We didn't get thte car we came in for, but we are driving away with a better deal. Everyone is so friendly and willing to help. I would hightly recommend coming to John Tapper Automotive for you next car. Thanks Steve.
Justin
Dec 30, 2013
Needed a used car so I looked online and found an HHR at Tapper Chevy. Looked at it with my salesperson, Brett and the car was everything they said it was. Overall I was only there an hour and a half. Now I am enjoying my new car.
M.B.
Dec 30, 2013
Tony was great to work with!! I love my Equinox & glad I purchased it from Tapper's!
Mike Michelozzi
Dec 30, 2013
Excellent service - Tony did a great job. We leased a vehicle we liked and everyone helped us with the paper work professsionally and clearly. We'll recommend Tapper to our friends.
Nick G.
Dec 30, 2013
Tapper's is an excellent place to buy a car from. Tony went out of his way to make sure that everythjing I needed in my truck was installed and ready for me when I picked it up!
Tracey
Dec 30, 2013
We stopped in and were looking for a suv in are price range and we met Brett. He made the buying process quick and easy. Thanks Tapper Auto
Karen
Dec 20, 2013
Dave was great!!! made the process easy and quick. Now I get My new cruze for Christmas!
Ted and Gloria
Dec 20, 2013
Brett and Marcia were great to work with and made are buying experiemce pleasant.
L. M. T.
Dec 18, 2013
EXCELLENT SERVICE. HIGHLY RECOMMENDED.Marty and Marcia were great!
Slagell
Dec 14, 2013
This has been a great buying experience! Marty and Brett were great to work with, they made it very easy to deal with. Will be back!
Kate Makay
Dec 12, 2013
We have dealt with Dave Tapper for years, he has always been good to us.
Ken Jeschke
Dec 12, 2013
Bought the Truck from Dave Tapper. One of many I have got fromTappers.
Patrick K
Dec 11, 2013
John, has been my salesperson for over 25 years and is soooooo wonderful every time and Marsha, the finance gal is the best.. John H. TAPPER ROCKS!!
Rick
Dec 10, 2013
It's John Goldberg. He's personable, professional, knowledgeable, and very straight forward to deal with and he always goes the extra mile (sometimes even 400) to get you the vehicle that you really want. John takes care of his customers, before, during, and after the sale. Instead of just getting your signature and tossing you the keys, he'll spend the extra time it takes to make sure you're comfortable with your new vehicle. He even knows what almost all those goofy little symbols on the dash mean... without looking in the book. I could shop around, drive a bunch of miles, and maybe save a couple bucks on a car, but I try to buy locally whenever I can. John is the biggest reason (No, make that the only reason. It's not because of the new building, the car wash, or the brand.) that this is the 3rd vehicle we've bought here, and it probably won't be the last.
Alice and Ron
Dec 9, 2013
Don Brown did a real nice job, we will be back for our next car!
Steve and Carmen
Dec 7, 2013
Great Expirence, Marty did well did everything he promised
D Duncan
Dec 6, 2013
It was a very easy process, Marty did a nice job.Very Happy!
E.M.
Dec 6, 2013
Marcia & Tony were great. I purchased the car I wanted at an affordable price.
Helen
Dec 4, 2013
We have done business with John Goldberg for a number of years. He is always a true professional in providing us with information that helps us in deciding on a purchase. John is a valuable resource for the dealership and we very much appreciate his assistance. He's the best!
West Michigan Librarian
Dec 4, 2013
This is my second vehicle purchase from Tapper. I have been thoroughly satisfied.
C.L.
Dec 3, 2013
The sales guy, Tony, was very helpful. It was a very simple process purchasing a car from Tapper's!
Tammy
Dec 3, 2013
My family has bought all there cars from Tappers because of the way there were treated each and every time. I needed a reliable cheaper preowned car. Tony called me when he had just the right one!!
curtis gardner
Nov 30, 2013
great experience this is the second vehicle in the last year ive purchased when ready for the next one I will be contacting brett smith again.
Jen
Nov 30, 2013
Tony was great to work with. No pressure buying. Worked with us on financing and our trade-in.
New customer
Nov 30, 2013
Everyone that I worked with was very helpfull and courteous. Nice place to buy a new car.
paul reidt
Nov 30, 2013
we had a great experance and was treated well. Bought several cars from Tappers
Suzanne Smith
Nov 30, 2013
Brett was great to work with on buying our new car. The process was very easy. The final process of paying and out the door was fast! I was here less time than I was at the bank getting the loan!! Thank you!
pb
Nov 29, 2013
Dave has sold me cars for years. I keep coming back because we get the best service, price and quality cars from Tapper Chevy.
J. V.
Nov 27, 2013
Great place to buy a car. No pressure, & easy to deal with. Thanks Marcia & Tony!
Sharyn
Nov 23, 2013
Brett was most helpful in guiding us on our purchase. He guided us in choosing the model we bought. I would highly recommend having Brett as your salesman. I will not hesitate to buy from him aqain.
Amy
Nov 22, 2013
Great experience with the whole process of buying a new car. Friendly and very knowledgeable staff.
Cub's Fan
Nov 22, 2013
Over the last 2 years, I've purchased 3 vehicles through John H. Tapper. Thanks Tony for making buying a car easy!!
Kerry
Nov 22, 2013
Marcia and John were just very nice, and very helpful. Answered all my questions. Will come back again for a new car.
P.H.
Nov 22, 2013
Tony made this purchase easy. He located & traded for the truck I wanted & Marcia had the paperwork waiting for me when I arrived!
Michele Cook
Nov 21, 2013
We are very happy with our Hummer H3! Marty did a great job! He made sure he held it for us until we had our money down! Thanks to Tapper's
G.M.
Nov 20, 2013
Thanks Dave, as always you have provided us the best service, the best deal, and a great car.
M.R.
Nov 20, 2013
I was looking for the best deal on a Acadia. Tapper Chevy provided that to me as well as an easy buying process. No pressure, friendly people at the dealership. I'll be back in a few years for another car.
Jenny Riegle
Nov 18, 2013
I was referred to Aaron and Marty by a good friend and I am so happy with my new car. Thanks guys!
Colleen Payne
Nov 16, 2013
John Tapper Automotive was referred to me by a previous customer. More specifically, John Goldberg the salesman who made the buying process very easy. This was a nice and laid back transaction and I would refer anyone here. 5 stars!!!
Mike Larson
Nov 14, 2013
Thanks to Marty and the whole Tapper team, good people!
Ed Kline
Nov 13, 2013
Marty did a great job and Terry was good to me also!
mlake
Nov 13, 2013
I came in for an affordable car. Dave took the time out to show me a couple of different cars. He was patient and responsive to my needs and found the perfect vehicle for. I would not hesitate to send my friends and family to Dave Tapper at tapper chevy
verli stefan
Nov 13, 2013
wonderful service...very nice and helpful trustworthy.
Jeaneen
Nov 12, 2013
Marty was extremely helpful and patient with my daughter and I. Thank you Marty!
Stephen Latchaw
Nov 11, 2013
Don Brown took very good care of me and made my buying experience a good one.
Ashley M
Nov 8, 2013
Tony at John Tapper made the process of buying my first car easy. He was comforting and helpful when choosing which car was best for me. Next time I buy a new car I will be coming back to John Tapper!
Lori
Nov 7, 2013
Salesman was very friendly and easy to work with...I had a very nice experience at Tapper.
Sandra Hernandez-Lemus
Nov 7, 2013
excellent customer service, very helpful .....bought a 2010 Gmc Terrain
Theo Baugh
Nov 7, 2013
After being beat up all day by another dealer I came into Tapper and was treated the way I should be treated and they found me the truck that I was looking for.
Steve B.
Nov 6, 2013
Great customer service!! Terry & John were great to work with. I'm extremely happy with my truck & dealer!
Tessa B.
Nov 6, 2013
I saw the 2011 Kia on line before coming down to Tapper's to purchase it. John Goldberg was extremely helpful selling me the car and arranging financing. I'll be back for my next one!
John Tanner
Nov 4, 2013
The reason I come back is Don Brown the care that he give us and the service we recieve.
R.M.
Nov 4, 2013
I was referred to Tony at Tapper Chevrolet. I got a low mileage truck at a great price.
Mike Stone
Nov 2, 2013
We worked with Marty for about 4 weeks to find the right car. They matched the other dealers price.
Thomas Fish
Nov 1, 2013
Brett was very accomadating and helpful in the purchase of our Used 2010 crew cab. I would reccomend him as your salesman.
chet oisten
Oct 31, 2013
Very satisfied with all parts of dealership Have bought here before and am happy with how Don Brown takes care of us. We now have purchesed our last 4 vechiles from him
Ernestien
Oct 31, 2013
I called for information and was not able to make it to the dealership. The salesman brought the car to me and made the buying process eaasy and enjoyable. I told all my friends. Thanks Brett and the rest of the Tapper staff.
Jeff
Oct 31, 2013
I seen a Jeep on cars.com and put in a request and shortly after was contacted by Brett. I drove 3 hours to look at the Jeep and it was everything he said it was. Thanks Tapper Auto.
Karen & Jerry Roberts
Oct 31, 2013
Received excellent service by salesman. Very informative on issued concerning the vehicle.
Parker Jamieson
Oct 31, 2013
they were very informative and helpful in my buying process, they also helped me get financed with no credit prior to purchace. i would recomend purchasing your vehicle from tapper dealership.
Marc O.
Oct 30, 2013
My overall vehicle buying experience has always been very positive at Tapper GMC.Service haS ALWAYS BEEN TOP NOTCH AND I WILL CONTINUE TO BUY CARS HERE.
C.G.
Oct 29, 2013
Absolutely no hassle. I picked out my new Acadia, and drove out with it in less than 1 hr. Very friendly and professional. Thank you, Tony.
Dale A.
Oct 29, 2013
Great Car! Great Price! Don Brown was very helpful in finding me a car in my budget.
MPColleran
Oct 29, 2013
John was extremely easy to work with--no pressue sales at all. I had been referred to him from my parents, Jim and Sue, who are repeat customers. This is the first car that I bought since I was 16, and I will surely come back to John when I'm in need again. He said to me "Michael, I don't sell cars to people anymore...I help people become car owners." :)
Chri Braaaard
Oct 28, 2013
Very happy with Tapper's I got a great deal and a nice truck Marty was great to work with
Chri Brassard
Oct 28, 2013
Very happy with Tapper's I got a great deal and a nice truck Marty was great to work with
Felicity
Oct 28, 2013
I can't say enough about the customer service. From the moment we pulled into the lot it was spectacular. It was a very comfortable experience without the pressure to buy. We ended up getting exactly what we wanted and would definitely buy from Tapper's again.
James Stephens
Oct 28, 2013
I knew the truck I wanted and we finally got to the right price.
Elizabeth D
Oct 25, 2013
We always buy or cars from Tapper's! That Davey Boy always takes care of us.
M.D.
Oct 25, 2013
First car I purchased at Tapper's. They were recommended to me by my in-laws. Now I understand why they sent me here. These people are outstanding! Thanks, Dave.
CotyH
Oct 24, 2013
I cannot reccomend this dealer high enough. They are great to work with and they will make getting a new car quick and easy. A great group of individuals will make you feel at home and get you on the road in no time. I wouldnt buy a car anywhere else, and if they don't have a car for you you dont need one.
Craig Mullins
Oct 24, 2013
John Goldberg was helpful and very easy to work with throught the sale of our vehicle
M. Rock
Oct 24, 2013
I have a contruction company & I purchase all my vehicles from Dave at Tapper's. I also have all my vehicles serviced there.
Roger C.
Oct 24, 2013
We've bought several cars from Don B. at Tapper's! We wouldn't consider going anywhere else.
B.Evans
Oct 23, 2013
Great and easy buying experience. I will definently be coming back.
Chester
Oct 23, 2013
Our salesperson Brett was very prompt at getting any of our questions and revisions answered. Patient and courteous with no pressure. It was a pleasure working with this dealership.
J.S.
Oct 22, 2013
They found us a great Malibu at a great price! Never bought a car from Tapper's before but I will come back for my next one. Thanks, Dave!
james c.
Oct 18, 2013
tony was very good to work with, made the experiance plesurable.
Sue Davis
Oct 18, 2013
The Dealership was great! The salesman Marty, did a good job, and no pressure.
Ed Wilson
Oct 11, 2013
Very good buying experience. Will definitely use Tapper Automotive in the future.
James V.
Oct 11, 2013
Over the years we have purchased more then 12 vehicles from Dave at John Tapper's. We have all our vehicles serviced there and are treated like family. We never have a reason to go anywhere else because we get their best price right out of the gate & we know that they are always there to help us when we need something done!
Wayne T
Oct 11, 2013
This is my 7th vehicle that I've purchased from Dave, at John H Tapper Chevrolet. This time, Dave had to go out of his way to locate an Avalanche for me. Here found it within a week, had it shipped to the dealership and it was exactly what I wanted! Great job!
Justin
Oct 10, 2013
Dave is very helpful and polite. He not only may my purchase easy but he was very respectful of my time. The car was a preowned car that was GM certified and fit perfectly into my budget! I will be back when I need to get another car!
D. N.
Oct 9, 2013
Dave was absolutely the most "informed" and helpful sales person I've ever encountered. Quick to respond to my questions and very friendly.
Jeffrey and Bonnie Stuut
Oct 9, 2013
We are always impressed with the professionalism of the staff at Tapper - Paw Paw. We have purchased vehicles from them over the past 20 years and continue to be more than satisfied with their attention and assistance. This year, we used a new salesman (Tony Serignese) because of our salesman decided to retire. We are so happy with our Tony explained the features of a new 2013 Malibu, that we purchased that car. Thank you for your continued service to our community, and the desire to offer transportation if you have to drop off your vehicle for a service appointment. Thank you, Tapper (and Tony); keep up the great work!
Lisa Karvanek
Oct 9, 2013
I have been very happy with the location, building and staff at this dealership. Would recommend dealership to others. Tony the salesman was a very friendly and helpful.
sports fan nascar
Oct 9, 2013
cant wait to own this car everone is so friendly here will sent people here for a car john was wonderfull helping me
Kathy T.
Oct 8, 2013
Tony S. couldn't have made my job easier for buying a vehicle. He went over and beyond his duties to help me with the sale.
Christine
Oct 7, 2013
Great service and a very friendly staff! They are very helpful and informative.
Gloria B.
Oct 5, 2013
Tony was very help in finding me a car that was right for me, John Tapper Inc is high on my list for refering friends and family when they get ready to purchase I am very pleased with the service
Terri
Oct 5, 2013
John has been great to work with. This is the 2nd vehicle we purchased from him and will continue dealing with him in the future. Everyone at the dealership has been friendly and professional.
George Richmond
Oct 3, 2013
Tapper is just a great place to do business. John & Marcia did a wonderfull job.
Amber Ryan
Oct 2, 2013
Knowledgeable and friendly staff, great experience with Marty I would definitely recommend the dealership to a friend
Christian Deuel
Oct 2, 2013
Very well executed from start to finish. From the online intro the sales, everything went seamlessly and was very efficient. Marty was coutreous and very helpful , my family enjoyed the experience. This is the second vehicle that we have bought from Tapper. With this kind of service it won't be the last.
Sally
Oct 2, 2013
I love my new Chevy. The buying experience was excellent and we had Brett Smith a great salesman that took good care of us.
HM
Aug 22, 2013
This is by far the worst dealership I have ever encountered while trying to buy a car. If you want to get the run around and be told I'll call you tomorrow with an answer by their sales people then this is the place for you, but I don't think that's the kind of service anyone wants. After four days of dealing with this dealership and being told a different story every time we heard from the salesman we were finally told that they vehicle we was looking at had sold, so why jerk us around for four days why not just tell us that in the beginning no in the beginning were told that everything looks like its a go but then all this happens wow what a joke. I would never return to this dealership nor would I recommend this dealership to anyone. Not a very good way to treat customers that's for sure.
SUZIE WESTON
Aug 5, 2013
WE WERE VERY HAPPY WITH THE SERVICE AT TAPPER. GARY WAS REAL HELPFUL AND THE PURCHASE OF OUR NEW CAR WAS REAL QUICK AND SIMPLE.
scott& norm gerlach
Jul 30, 2013
gary steinke was very helpful in buying my blazer we will be back again to see gary , thank you again gary
jason wheeler
Jul 29, 2013
Thank you gary steinke for being an outstanding sales person. You were fast to aknowlege me when I pulled onto the lot without having an overly aggressive approach. Greatly appreciated.
Chad D. Heldt
Jul 16, 2013
Our salesperson Gary Steinke, was very helpfull for our purchase of a new Chevy Silverado. The staff got us in and out quickly.
Eric Wilds
Jul 15, 2013
Great patient sales person I am happy with him thank you Gary for all your help!
Lisa Hochmuth
Jul 10, 2013
Gary was very helpful infinding me something dependable and that I could afford
Jerry K.
Jun 29, 2013
I traded my 2012 Colorado in for a 2013 Terrain. I was very happy with the whole sales process & how I was treated ny Tony & Marcia. I'll be back when my lease is up. Great job,thanks!!
Barbara Casey
Jun 28, 2013
We have purchased 2 vehicles from Tapper. We are very satisfied with the sales help and we are completely satisfied with our experience. We would recommend our friends to visit Tapper and of course ask for Brett Smith.
Aleta and Leroy
Jun 27, 2013
Leroy and I were very impressed with the efficient and caring manner that Gary exhibited with the purchase of our new car. He was very pleasant and professional. We would highly recommend doing business with John Trapper and especially Gary Steinke. I'm sure we will continue our relationship with them. He showed us all the qualities of our new purchase with care and intelligence.
Andy gardiner
Jun 27, 2013
Gary Steinke, Very good sales Professional. Thank you gary See for my next car. Andy Gardiner
DENNY AS A MICHIGAN SPORTS FAN
Jun 27, 2013
i ORDERED MY EQUINOX FROM THE GM TAG CAR SYSTEM AND EVERYTHING WENT SMOOTHLY WITH BRETT SMITH AS MY SALESMAN.
CHAD
Jun 26, 2013
VERY HAPPY WITH MY BUYING EXPERIENCE. BRETT AND THE JOHN TAPPER STAFF WERE VERY FRIENDLY AND KNOWLEDGBLE.
Jenny
Jun 25, 2013
Marty went out of his way to make sure he found a vehicle I was completely satisified with. He had cars dropped off to me to test drive and made it very easy for me.
DAN & NANCY SIPKA
Jun 24, 2013
Gary Steinke sold us a car and was very thorough and complete. He explained everything and was very prompt and efficient. He was an excellent man to work with. I feel Gary went above and beyond, trying to please us and make this sale. I would recommend Tappers to my friends.
Debby & Grandle
Jun 24, 2013
We had a great experience purchasing our new car. Tony was patient and didn't ever pressure me in the 4 months it took to decide which car to buy. He made suggestions, gave us several options, answered all our questions and was always friendly. He was very helpful giving us instructions before we drove our new car off the lot and we will be back to buy our next car from him.
MICHELLE BRINK
Jun 24, 2013
MR. GARY STEINKE WAS EXTREMELY HELPFUL. HIS SERVICE WAS TOP NOTCH. I WILL RECOMMEND HIM TO MY FRIENDS
JDWells
Jun 22, 2013
Excellant buying experience. 10th purchase from this dealership.
Fr Jim
Jun 19, 2013
Marty was great, had a great experince!I will recommend them to everyone!
RatherBeRunning
Jun 19, 2013
We'd like to say thank you to Jonathon and Ryan for making our purchase of a new Ford Edge a very positive experience. Jonathon was professional and courteous. We felt that we were valued as customers and that Jonathon and Ryan wanted our business. Their follow up calls during the negotiation process were very positive an productive, as they wanted to be able to make a sale that benefited us and Tapper. We left Tapper Ford with a good feeling about the entire sales process. We look forward to working with Jonathon and Ryan again.
DUSTIN DODGE
Jun 14, 2013
GARY STEINKE WAS VERY HELPFUL IN HELPING ME PURCHASE THIS CAR. HE WAS FRIENDLY AND VERY KNOWLEDGEABLE ABOUT THE SPECIFIC CAR THAT I WAS LOOKING AT. HE GAVE ME A FANTASTIC DEAL AND I AM A VERY HAPPY CUSTOMER. I WILL BE REFERRING FRIENDS TO GARY STEINKE AND THE ENTIRE JOHN TAPPER CREW. YOU GUYS WERE GREAT.
ED & JULIE CORNELIUS
Jun 14, 2013
THANK YOU GARY STEINKE FOR HELPING US GET OUR NEW 2013 GMC YUKON DENALI , WE AND EVERYONE ELSE LOVE IT. YOUR A GREAT SALEMAN. THANKS AGAIN
B.Shepherd
Jun 13, 2013
I love my 2006 Lucerne, greart car at a great price!Thanks for your help Tony.
DAVID ELLIOT
Jun 13, 2013
thank you gary steinke for your help getting my certiefied 2010 chevy impala lt
KEN C
Jun 13, 2013
BRETT HELP OUT THE FIRST NITE AFTER HOURS , AND WE CAME BACK THE NEXT DAY AND WENT FOR A TEST DRIVE . THE EXPERIANCE WAS NOT PUSHY OR PAINFUL AND WE PURCHASED A VEHICLE THE NEXT DAY . OVERALL A VERY NICE EXPERIANCE THANKS
Don and Christina York
Jun 10, 2013
Gary Steinke was our sales man and I would definetly recommend him to any one if they are interested in buying a car or tuck. If we decide to buy another vehicle this would be the place we would shop, thank you Tapper!!
Mark Van Dussen
Jun 8, 2013
Gary was great to work with on the purchase of the Avalon. Looking forward to seeing him again down the road when I'm ready to buy again
Pam
Jun 8, 2013
We have been doing business with Tapper Auto for many years and feel we have been treated fairly and have had good service.
Ray
Jun 8, 2013
Brett and Marty were very good to us!We love the Equinox! Marcia in the finance office was also very helpful!We will buy from Tapper again!
MCoon
Jun 7, 2013
This has been the most enjoyable experience I have ever had purcahsing a vehicle. My salesman John Goldberg was extrememly helpful along with every other team member that worked on my deal. It was hassle free, friendly and they have earned my business for years to come.
Jackie M.
Jun 6, 2013
I never thought buying a car could be so easy!! I love my Monte Carlo SS! Thanks, Tony!
Niki Juriga
Jun 6, 2013
My family Has always purchased our vehicles at Tapper and this is the second car I've purchased from Gary Steinke. Gary is a fantastic salesman! He's very patient and kind and really knows his stuff! My family will continue to purchase our vehicles from Gary and Tapper wether they are new or used, and I will always recommend Gary and Tapper Automotive to my friends and family. Thank You Gary for the outstanding service! Sincerely, Nichole Juriga A Very Happy Customer! : )
The Papke's
Jun 6, 2013
We had another great experience at Tapper Chevy. Are salesman retired and we met Brett, who took care of us on the purchase of are new GMC Sierra. We will recommend to are friends and relatives to go to Tapper and see Brett.
Ernest and Kay Probyn
Jun 5, 2013
Our experience with Tapper's has been excellent! We are pleased with Brett Smith and his sale's approach. We felt he was most interested in which auto we wanted and took the time to find the one we purchased. We definitely will recommend Tapper's and Brett Smith to anyone desiring a new or used auto.
Niki Juriga
Jun 4, 2013
Gary is super patient, very informative and an excellent salesman who I would definately recomend to friends and family. I will continue to purchase all my cars from him A+ in my book ! Thanks, Niki Juriga
Kathleen Johnson
May 31, 2013
Our experience with Tapper Automotive has always been of the best we could get. The staff are very professional and friendly and always meet our needs. I would recommend Tapper Automotive to all my friends and family.
Sherry Plangger
May 31, 2013
We are very happy with our purchase and would recommend this place to anyone looking for a new or used vehicle. Tapper in Paw Paw has so many benefits for buying a car here. ** Bonus, FREE car washes, unlimited!!! Loved our experience here all together!
Toby Woods
May 31, 2013
Marty and Terry were great! They got the exact car I wanted from another dealer.It went very smooth.
Zaya
May 31, 2013
I found the purchase of the vehicle a pleasant experience and found the sales and staff very knowledgable in the the vehicle and options. The financing staff was excellent and made the purchase of the vehicle comfortable and easy.
Chevy Cruze
May 30, 2013
I whole heartedly recommend Tapper Chevrolet and salesman Brett Smith. I had a great buying experience there. Brett listened to what I wanted on my car and sold me the style I needed, not a pricier one with options I didn't need. He also gave me a great deal on my trade-in and completely understanding when I had car troubles on the day I went picking up my new car. Everyone at Tapper's was very friendly and helpful. The facilities and service are top notch.
Karsen
Mar 12, 2012
We had an amazing experience at Tappers and Tony was great,patient,and very understanding. He went above and beyond to meet are needs and requests!!!! He kept in contact with us looking for what we requested. We finally decided what we wanted and Tony found it for us and the car we bought is exactly what he said it would be--it is an awsome beautifull 2012 Equinox ,LT2 loaded and with the 18in. Chrome wheels,which I had to have:) Since Marcia was on vacation, Kyle closed the deal for us and did a great job-very fiendly-If anyone is out looking for a New or Used car, I would reccomend that you stop at Tappers first--you wont want to continue your search. Thank You all!!!!!
jstreet610
Oct 27, 2011
I placed a inquiry on another web site that was supposed to send an email to local dealers. Kyle was the first to respond and was the only one to listen to what I wanted. Others tried to "put me in the right car". I went to tapper and met with Kyle he was very friendly and helpful. He told us about the features available on the car, but didn't push them on us like most salespeople. I wanted a 2012 Chevrolet Cruze ls in blue. He didn't have one on the lot but found one for me in less than a day. Tappaer ate the cost of getting it to there dealership and sold me the car a little under MSRP. Kyle is the best car salesman I have ever worked with and I will definately be going back in the future.
wsgnst
Oct 13, 2011
Our salesperson Gary went above and beyond to get my wife and I the car we wanted for the right price. In Sept of 2011, we were looking for a Pontiac Vibe or Toyota Matrix but originally stopped at Tapper to check out a Dodge Caliber. This was the only dealership we stopped at that did not have a Vibe or Matrix in stock. After driving the Caliber, we knew it wasn't for us, but Gary asked for what we wanted and told us he would let us know if they found one at auction. Gary checked in with me once during the next week to let us know his progress. We found a Vibe in Battle Creek we thought we wanted at another dealer and Gary happened to call right before we left to make an offer on that car. He had a Vibe coming in on Monday if we were interested. I told him it was too late but I would call him if the deal fell through. Well, the deal did fall through, and I called Gary to let him know we were interested in the car Tapper was bringing in. I knew he would be giving us a good price since he said he would beat the deal they had on the other Vibe. We checked out the Vibe at Tapper on Tuesday and really liked it. I came in that Thursday and worked with Gary to come up with a price that was very fair on the car. I would have liked to have gotten more on my trade-in, but that was my choice to accept their offer, so I can't blame that on them. Working with Gary was a real pleasure. I stopped at a lot of dealers and Gary was the only one that followed up with me and worked with me to get what I wanted. I worked in sales for a while, and that is what a salesperson is supposed to do...work FOR you, not against you. I appriciated his "old school" approach of using the phone and not relying on impersonal e-mails. Could have I found a cheaper price out there? Maybe, but maybe not. However if I did pay a little more, it was worthwhile for the personal service you get at a small town dealer like John Tapper in Paw Paw.
ron cooper
Sep 23, 2011
Kyle was a very good salesman. He did not push us all. In fact he said I want to sell you guys a car today tomorrow or 72 days from now just let me know when. We had shoped around and even found a better price too, but we went with Mr. Kyle Vanderbeek.
DWRegan2
May 31, 2011
My wife and I went in to Tapper to buy our second GM vehicle from them in the last 2 years. We had worked with Kyle two years ago and had the pleasure of working with him again on this purchase experience. Kyle did a fabulous job in finding us exactly the vehicle we were looking for and we were able to take delivery very quickly. Kyle and the entire staff were very professional and an absolute pleasure to do business with. In addition to the fabulous treatment that we received from Kyle, the Business Manager Terry made us feel very welcome and stopped by to check on us. Also the Finance Manager Marcia was extremely courteous and efficient in finalizing our transaction. It is a combination of the relaxed atmosphere with the professional efficient manner in which Kyle and the entire staff performs that make this the only dealer that I will continue to do business with in the future.
ljmack
May 11, 2011
The salesman was very friendly and informative. He met us in the parking lot even though it was raining. He answered all of our questions and was very convincing why we should buy a certified preowned car. We test drove two cars with nearly identical options and they both tested out great. The cost was a little higher than we wanted, but the value was worth it.
marilyn.k.doyle
May 9, 2011
Kyle was very easy to work with and made the selection of my new GMC Terrain fun. I began looking at the Acadias and quickly found that I didn't want to spend that much money. I then began comparing, with Kyle's help, the Equinox and the Terrain and decided on the Terrain. Tappers didn't have the exact car I wanted and Kyle searched and found the exact car. I felt he was fair as far as the price, friendly, and would highly recommend him to my friends. And....I LOVE my new Terrain!!
bluediamond56
Apr 28, 2011
This experience was the best i've had buying a vehicle. What made it the best was the Salesman, Kyle Vanderbeek. Usually, salespeople are very pushy and dishonest. Kyle was very laid back and let me make all the decisions. Kyle worked hard to find the vehicle that I wanted, and he even had to drive to Detroit to get it. He found me the best deal, and gave me a pretty good deal on my trade as well. I would recommend this dealership and saleman to anyone!!!!!
JohnA44
Apr 28, 2011
Kyle VanderBeek at John Tapper Automotive worked very hard to find the right vehicle for me and my family. He was patient, courteous and diligent to find the right vehicle for us. Our overall experience at John Tapper Automotive was a very good experience. I would recommend anyone to visit and they will find the vehicle you want.
trailvoy
Mar 22, 2011
Wonderful experience with this dealership. I've leased, bought, & had service performed here. Straight forward and non-haggling sales team as well as very friendly. Alan explained to me my options with great clarity and displayed thorough knowledge of Tapper's fleet. Marcia made the financing of my vehicle a simple and easy process. Both the leasing and, further down the line, purchase of my vehicle, was a completely streamlined and painless process. My vehicle has also been serviced at this dealership multiple times from a simple LOF to warranty work. Never has there been any shady "need to replace X obscure part" when all I wanted was my brakes checked out. Service with integrity!
Paul Meade
Mar 18, 2011
I purchased my new Chevy at another dealership that closed one year after the sale. The first time I had my vehicle serviced at Tapper, I knew I would never go anywhere else again. Not only did they treat me and my vehicle as if I'd been a lifelong customer, they went out of their way to make sure everything was done better than just adequately. On one visit they actually corrected a problem created by the previous shop's mistake at almost no charge to me. Their honesty and integrity is something I have never experienced before in a large dealership, and even though there are a lot of Chevy dealers closer to where I live, they are more than worth the drive to get to.
jennawood
Mar 17, 2011
Service was so awesome that the night we bought our Acadia I went into labor and had a precious healthy girl on Sat., March 12! A week before her due date! Thanks so much for everything and we will be back in the future and will be recommending your dealership!Jenna and Grant Wood
Random1234
Mar 11, 2011
Randy in the service department is friendly, honest, and a pleasure to do business with. Each time I've visited the service department, the customer service has been excellent, the quality of work has been top notch, and my experiences have been hassle free.
David T. Cornish
Mar 10, 2011
I have been a customer of Tapper Automotive for most of my life. I have always received the best customer service I could ask for. I have recommened friends and family to this dealership. This is a trusted dealership and I can expect to recieve the best from all of the employees.
witter12
Mar 7, 2011
I leased a new 2011 gmc sierra crew cab in February. The sales representive(John Goldberg) was very helpful in explaining the new features to me. He also came in on Saturday to meet with me for the final paperwork and delivery of the vehicle. This is my third purchase from this dealer. I have had a great experience each time. The General Sales Manager(Justin Tapper) was also very helpful. I am looking foward to purchasing my next vehicle there as well.
blairm
Mar 3, 2011
These guys & gals are great! I bought my first new Pontiac from them back in 1999. There was no question when we were shopping for a new Buick, sorry that Olds & Pontiac went away, we returned to visit John at Tappers. Very impressed with the new facility!
cwilky
Mar 3, 2011
After the untimely death of my previous car in November 2010 I had a decision to make, I am certainly glad I made the decision to work with John Tapper Auto. I had not decided on new or used but with the selection I was able to find a car that fit my needs and one I liked. The sales team did a great job of explaining to me what my options were when choosing and allowed me to get a feel for all of the cars in my favorites list. After trying many vehicles I decided on a 09 Malibu the price was good and the fit was perfect. I am very pleased with my decision. Having purchased a used car I expected the possibility there to be some repairs needed and as expected there was one minor issue with the Bluetooth. However there service team did a great job. I was able to schedule an appointment and they had the problem repaired very quickly. That is the key to good sales, keeping the customer happy even after the sale is complete. Overall my experience with John Tapper was great, I was able to find a car I wanted, and at a price I needed. I got a great deal and I enjoyed the process of buying a car.
Hawkins
Mar 3, 2011
Outstanding!! This is the 2nd vehicle that I have bought from Tapper's and wont be the last. No matter who I have dealt with from the receptionist to the owner the service is the same. I don't buy the high end vehicles but I get treated like I do. When I have needed service work they always make sure the they have vehicle that I can use while my vehicle is being serviced. There are several GM dealer closer to were I live but with the service that I receive from John Tapper its worth the extra 30 miles.
mark_r269
Mar 3, 2011
I purchased a used Ford Escape from Tapper Chevrolet. The vehicle is extremely clean. The price was great. The customer service exceed my exceeded my expectation. I drive it over 80 miles round trip to work everday. I am very pleased. I would highly recommend Tapper Chevrolet to anyone interested in a vechicle purchase.
sgtuleja
Mar 3, 2011
I have purchased used vehicles from Tapper in the past and went to them to discuss purchasing my first new, not just new to me, car. Dave was great in showing me the differences between the two vehicles I was interested in and took time to sit down with me to weigh the pro's and cons. I was impressed to find out that Tapper was one of the only dealerships in the area that even had a Terrain for me to test drive when they first came out. The test drive really made up my mind and I am glad that I chose to order my Terrain instead of buying something else off the lot. Dave didn't pressure me either way, and I appreciated all of his help. Marcia was really helpful and helped me find the best financing option and she helped me facilitate a $1000 cashback offer with my insurance company while I was there in her office. I had a great experience purchasing my vehicle from Tapper.
yamaha
Mar 2, 2011
Service has always been quick professional and on time as scheduled. Tire rotations, transmission flush, oil changes, and the professionalism of the staff are always there to answer questions when asked. The waiting room is very spacious comfortable and would recommend.
carnut2011
Mar 1, 2011
I have been taking my cars to Tapper's for 15 years give or take & have had nothing but quality, 1st class service everytime! It is wonderful to visit a dealership where almost eveyone knows my name & where they truly make me feel special visiting them. In short - I recommend this dealership to anyone & everyone!! They WILL treat you right & WILL make you feel special!
farrugi5
Mar 1, 2011
I had a fantastic experience with this dealership. They were able to find exactly what I was looking for. They arranged for financing with better rates than I was able to find anywhere else. Great experience all around. I highly recommend Tapper's!
markanderson99976
Feb 11, 2011
AWESOME EXPERIENCE!!! I was looking for a new Chevy Equinox as I had read many reviews on how great of a car it was. I first went to the Kalamazoo Chevy dealer (I live in Portage) and was disapointed in the fact they only had 1 on the lot & tried to get me to buy a used one that they had. So next I drove maybe 12 minutes to Tapper's in Paw Paw and was truly impressed with not only their selection (they had 19 Equinox's to choose from), but also their beautiful new facility and their extremely friendly staff. Everyone there made me feel special & unique - it was quite a change from the dealership that I used to frequent. Did I mention that everything about this experience was AWESOME!?!?! I even received a card that gives me 10 FREE Car Washes! I have recommended Tapper's to almost everyone I know (FACEBOOK - 400+ Friends) and strongly encourage anyone reading this to go visit them if you have any automotive needs.
ryan1975
Feb 10, 2011
I was looking for a specific 2500 hd that was completely loaded and there weren't any local at all. Most dealers will look up to 300 miles to find one and kyle found the one I wanted in new york and had it in michigan a day and a half later!! That's service! Not to mention they had installed a plow, tonneau cover and side steps!
AnnieGC77
Jan 27, 2011
I have been looking to upgrade my 2500HD. Don did a great job of finding just the right vehicle for me. Marcia did an excellent (fantastic, above and beyond) job of getting me great financing. Bill took the brand new tires off of my old truck and put them on the new (used) truck and I AM SET!!! I am a happy camper! Thank you all for a job well done.
gsvohs
Jan 21, 2011
John Tapper Automotive has a great showroom filled with new cars and pleeasent people to help you thru the car buying process. At delivery, my salesman spent time with my wife & I to show us all the features of our new 2008 Buick Enclave. As this was the first time our vehicle had Navigation, John spent conciderable time going over all the settings and how to program a new trip route.When it comes time to replace this vehicle, we will be sure to deal with Tapper Automotive.
jimtessar
Jan 7, 2011
I have been buying cars at Tapper's for almost 20 years and continue to receive outstanding service from my sales person John Goldberg. The entire staff at Tapper is friendly and committed to customer service. When needed, the service department under the direction of Bill Tapper has always provided quick and complete service.
allisons_6
Jan 4, 2011
We were very happy with Kyle. He found the exact car we were looking for. He explained everything we wanted or needed to know. He was very patient with us and our busy schedule. It was overall the best experience we have had with past dealers. We are going to be looking for a used second vehicle and are looking forward to working with Kyle again!
rodneydragicevich
Jan 2, 2011
Went to the dealership for service on tires for my 2008 Malibu. The air pressure light continued to go on, which I understand happens during the extreme cold weather. Excellent Service and the problem was resolved, will look at using notrogen in the tires at a later date.
John Soule
Dec 11, 2010
We have been purchasing car's from John Tapper Automtive, Inc. (formally John H. Tappper, Inc.) for many years. Frankly, they have never given us a reason to look for a vehicle anywhere else. We currently own a 2009 Acadia and a 2007 Chevrolet Suburban, both purchased from Tapper Automotive. When you walk into the dealership, you are greated by friendly people. The facility is clean, comfortable and even childern friendly. The waiting area is very nice. They have always been very helpful finding a car that fits our needs and have taken the time to go over all the features of our cars when have taken delivery. I have and will continue to recommend this dealer to our friends and co-workers.
iopenr123
Apr 26, 2010
wonderful customer service and QUICK! always friendly and cheerful. Parts are always in stock. they take time to explain what is being done and why. Even the technicians know my name and vehicle. I recommend them to all my friends and family. keep up the good work !!
moviecritic33
Apr 13, 2010
I had decided that it was time for me to buy a new (or used) car & had been looking for over a month now checking out different dealers online. Tapper's was at the top of my list and was my first stop on my search for a car. A friend and I walked into the impressive new Tapper store(you have to see this place... it's amazing) and were immediately greeted by sales rep Dave Tapper. He was friendly, personable and incredibly helpful without being the least bit pushy. I described what I was looking for (without being too specific to a manufacturer) and he immediately led me to the Chevy Equinox that would soon be mine! This car was exactly what I was looking for and it was love at first site. I checked out a few other cars, but ended up test driving and then buying a car that I love and that is a perfect fit for me, both personally and financially. From research I had done online, I was worried that it would be a little out of my budget but was pleased to see how well it worked out. While I was there - Dave signed me up for their owner's club, which he explained like a rewards card I use at the grocery store; except, this card already had $$ on it to use towards service & purchasing my next car from them!Everyone we met at Tapper's, from the guy moving the cars around to Marcia (can't remember her last name) in the business office had a smile on their face and looked genuinely happy to be working. It was awesome just getting back from Disney World to find a place with the same feel coming from their employees.I've already recommended Tapper's to one of my best friends and would do the same to anyone who is looking for a top quality vehicle from amazing salespeople in a beautiful, pristine facility.
janederight
Apr 12, 2010
Our family has done business with John Tapper Incorporated for over 15 years. We have recommended this dealership to many of our friends. I am very impressed with the service department and the care they have taken with our vehicles. If we experience any problems with our vehicles, Bill Tapper has taken care of the problem immediately. We are impressed with the quality of workmanship and the friendliness of the entire staff. Our family will continue to lease vehicles and service the vehicles Tapper Automotive.
orkin
Apr 12, 2010
I have continued to purchase our fleet vehicles through Tapper for over ten years, and am always very satisfied with friendliness and quality of work I have received, from their Sales, Service, and Body Shop staff. I will continue to think of them first when it comes to anything automotive for our company.
e wilson
Apr 8, 2010
I used to tell people how good service was at Tapper, but after my most recent experience I see that things have changed there. recently I experienced problems with my '04 Saturn. Since Saturn is now closed I took it to Tappers where we had always taken our Buick. They told me they had a Saturn specialist who would work on it. The problem I had was the car was not starting. I suspected something in the charging system or ignition, but when they finaly got around to looking at the car several days later, I was told that I had a bad starter and "other issues" which would be in excess of 15,000.00 to fix. When I asked about the "other issues" I was first told that I needed to replace the water pump and some gaskets as well as the starter. After a conversation with the tec who worked on the car he told me that he really didn't think the water pump was a problem, but that it would be easy to replace "while they were in there". He did feel however that the starter was my problem. I told them to go ahead and replace the starter, which they did, at a cost of over 600.00 dollars. I thought the price was pretty high, but if it had fixed the problem I would not be writing this. Trouble is, less than two weeks later I have the same problem. My car refused to start and I was broke down 40 miles from home. I opened the trunk and pulled up the flooring in the trunk space to expose the battery compartment and found my battery sitting in 2 to 3 inches of water and the battery cables submerged in this mess. When I called to ask for Tappers to pick up the car and look at it Randy (in the Service Department) put me through to Mister Tapper.Mr. Tapper told me that he was sure that his tec got it right and that the submerged battery cable could not be my problem.(This without seeing the car.) When I asked if his tec had inspected the battery he told me that it was not nessisary as he could get all of the information he needed from "under the hood". I told Mr. Tapper that I thought he should schedule a tow truck to pick up my car and fix what they had failed to fix the first time and he said that all of his trucks were "on the other side of the state". I went back to my car, pulled out the battery , sopped up the water from the batery compartment and dried off the wet cables. I then put the battery back in and it started right up. I now have to find a new mecanic to fix the real problem. It's posible that the starter really was bad, but it seems likely at this point that the wet wiring was a contributing factor if not the whole problem. The fact that Mr. Tapper would not even bring the car in and look at it after carging me over 600.00 dollars to repair this problem less than two weeks before is a real disapointment to me. I don't plan to return there for service or to purchase a car.
IDOlsen
Feb 4, 2010
My recent service problems were very efficiently dealt with and corrected. The professionalism from personnel who I dealt with was most certainly appreciated. This is a very excellent dealership with outstanding service personnel. I particularly wish to thank service personnel Luke, Bill and Jim Tapper.
matt12
Jan 29, 2010
I have purchased my family's most recent 5 vehicles from Justin at John Tapper Automotive, traveling across the State from Novi, MI to Paw Paw since my first experience in 2001. I feel comfortable with working with this dealership due to their customer service and family atmosphere. If problems/questions arise after the purchase, they do their best to assist despite the distance. I especially enjoy their new dealership, which I believe was constructed within the past year or so, something I witnessed when traveling to Chicago last week when stopping by to look at new models.
ajc1105
Jan 28, 2010
I have recently purchased a new GMC Acadia from Tapper's and they are the best dealership I have ever worked with. They were really focused on getting me what options I wanted in my new vehicle. They are the best dealership I have ever worked with. I will not go anywhere else. From sales to service, they are EXCELLENT!!!!
drheton
Jan 28, 2010
Recently bought a trailblazer from them. 5th car I've bought from them. Happy with everything about the service and the salesman. I have always felt like they treat you fairly and listen to what you're saying. Would recommend this dealership to others.
hthomas7755
Jan 28, 2010
I have purchased multiple vehicles from Tapper Automotive. While no new vehicle is ever perfect buying from Tapper would not let you know it. They have been outstanding from Sales to service after the sale. They have always been very fast to take care of our needs and always follow up to make sure everthing is right and I am happy. I have only had the need to use their body shop a couple of times but I have had the same high quality experience with them also. I am located about 20 Miles from Tapper but they have always been worth the distance and then some. Hal Thomas 2010 Silverado 2500 HD, 2008 Silverado 2500 HD, 2007 GMC Acadia, 2004 GMC 2500HD and a 2000 GMC 2500HD all new over the years from Tapper!
philbrooks
Jan 28, 2010
I greatly appreciate the service and value Tapper Automotive has provided me over the years. I now live in Colorado and still buy from Tapper's. The same great core staff that I've befriended over the years is always a pleasure to deal with. When I've used their service department the experience was always fantastic, I always felt they had my best interests in mind. I highly recommend Tapper Automotive.
sscottmeyer
Jan 28, 2010
I have been purchasing vehicles from Tapper's for the last 16 years and truly do feel as though I am part of the family. It is so nice going to a dealership and knowing everyone's name & having them know my name! I have dealt with the same people the entire time I have been a customer of theirs. I have been into other dealerships where the person I talked to the previous month no longer works there - this has never happened to me at Tapper's. They have earned me and my family as customers for life and I would obviously recommend this dealership! Great service & great people! Keep it up!
WhelanJames
Jan 28, 2010
I have purchased many vehicles from Tapper Automotive over the past 20 years and have always received great service from the sales person and service department as well as the ownership. I would highly recommend Tapper Automotive for a new vehicle or used vehicle. They will take care of you. James Whelan
What’s more, John Tapper Chevrolet Buick GMC of Paw Paw has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from John Tapper Chevrolet Buick GMC. Check out the listings today to find the right car for yourself. John Tapper Chevrolet Buick GMC is definitely the best place to buy used cars online.