KDK Auto Brokers reviews

Adam

Sep 25, 2016

I drove from Western Kentucky to KDK for a Ford Raptor. They had the best price around for a great truck and were legitimately willing to negotiate. RJ was absolutely phenomenal to work with - quick to respond and as helpful as any could ever be. When I got there the truck was detailed and ready for me to take for a test drive, which went extremely well. The only thing keeping me from giving them 5 stars in every category was that Phil was kind of hard to understand over the phone and was semi-challenging, to me, to work with. However, he was incredibly polite and professional, and when he handed the reigns off to RJ things went swimmingly. Overall, the entire experience was well worth the 16 hour round trip drive in less than 24 hours.

Wm Zup

Sep 22, 2016

Unlike a typical dealer where a salesman comes to greet you outside, you will need to look over and decide if you want to take the next step to go inside and discuss the vehicle you want. The dealership on our visit was only manned by John. He was very accommodating, but was shuffling between customers and working out deals between different people. This was very awkward since he would be talking to one customer at a desk then answer your questions while you were standing near the other potential customer. The price was very fair for the vehicle, but a deal could not be made due to certain options not on the vehicle. This was a different way of shopping for a vehicle and although unconventional, the vehicles seemed to be looked over and inspected thoroughly and at a decent price .

Tim Workman

Sep 21, 2016

Bought a great Nissan Titan! Had an issue with the door and they took care of it! Overall very satisfied, I would recommend John Cirner and RJ elser to anyone looking for a vehicle!

Russ

Sep 15, 2016

Ive bought 4 cars total now from KDK. The only reason i keep coming back is because of the manager, John Cirner. He is always extremely busy due to the high volume of business this place does, but John is always attentive to our needs and very courteous. On top of that, if we find any issues with the cars we are going to purchase, John always gets it figured out. KDK has great cars too but John takes it over the top. He does a really great job.

Dee

Sep 12, 2016

Friendly customer service~! Great choices, Great selection! John Cirner was friendly and great to work with! Great customer service as mentioned! Would recommend to a friend!

Sarah

Sep 12, 2016

I had a great experience! Bought a great Honda Insight I love. I will recommend this place to my friends and family!

Nicole

Sep 8, 2016

John Cirner was great! Great courteous and very helpful. Overall very pleased with our 2011 Buick Lacrosse!

Pak

Sep 3, 2016

Overall, good experience. Lots of inventory from which to choose. We had one vehicle in mind; test drove it and bought it.

Rick J.

Sep 2, 2016

Three days after I picked-up my 2006 HHR, I discovered it had a slow leak in one of the tires. Actually, it also had at least 3 bubbles in the sidewall on the inner side of the tire, but you couldn't see them. No problem, John took care of it and got me a great replacement tire! "On the road again..."

Russ Goodman

Aug 30, 2016

I searched for quite some time for all different suv's and crossovers, only to come up with this particular dealership. We drove for an hour and were not disappointed! We felt that we were not pressured and were given full freedom to look over the vehicle we were interested in. We test drove it without any pressure and without an escort. They also gave us a fair price on our trade. Thanks again to everyone there on Sunday to help us find our next ride!

Cindy P

Aug 8, 2016

This is the second car we bought from John Cirner. He really does do a fantastic job there. All the reviews are correct. He is fun, professional and a pleasure to do business with. My husband and I really like doing business with him plus KDK has a great selection of cars to choose from. You owe it to yourself to go check them out if you are going to buy from a dealer. Thanks John.

Mary Stull

Aug 6, 2016

John Cirner and Phil Klima were great. Thanks Guys~!

PaulBedofrd

Aug 6, 2016

Came in for a test drive and liked the car. Was able to agree on a fair price quickly and easily. Very happy with experience.

R Watson

Aug 4, 2016

This was hands down my best car buying experience!

Phil Esslinger

Jul 31, 2016

I was searching for a used truck for my daughter in Indiana for several weeks. Lots of disappointments and wasted trips. Decided to search with cars.com and bumped the search radius out to 250 miles. Found a truck at KDK auto brokers in Brunswick, Ohio. Phil at the dealership texted me detailed photos. Made the 4 hour drive to look at it. BINGO. Daughter loved it. No hassle price and trade. Cruised through on financing. Very courteous staff. Thank you.

Chris Schulay

Jul 30, 2016

Went in the buy a car for my daughter. Everything was quick, easy and painless. Would recommend to a friend,

William Malm

Jul 28, 2016

The best used car dealership Ive ever been to! John Cirner, the sales manager was very knowledgeable about all the cars they have and i had a great experience working with him! He is an asset to the KDK team!

Andy

Jul 20, 2016

John Cirner, the sales manager, is the furthest thing away from your cliche car salesman that you can ask for. He is very professional, not pushy at all, and really cares about his customers. He answered all of our questions regarding the car thoroughly and helped us arrange our financing which was a better deal for us opposed to what our own credit union offered. BTW, this is our 2cnd car we bought from John and we wont go anywhere else as long as John is there. He is worth making the trip for if you are looking to buy a car. KDK has a great selection of cars and a very comfortable atmosphere as well. You cant go wrong here. Give them a look.

Gil

Jul 20, 2016

John Cirner did a great job helping us purchase our car. Great customer service from John. We will be back~

Brad Wise

Jul 9, 2016

By far the best dealership we have ever dealt with. In and out no hassles no games. Will definitely be back . As a consumer so easy doing business with this dealership all the facts about the cars and the price are both on the vehicle and online I very much appreciate that

Tyson

Jul 2, 2016

Awesome customer service. I would purchase another vehicle at KDK!

John Goss

Jun 29, 2016

Very pleasant experience. Friendly staff. Helpful and not pushy. Clean facilities and very clean cars and trucks. Nice selection. Very different from other dealerships and car lots I had dealt with. I will recommend them to my friends and family and will be back when I need another vehicle.

Susie

Jun 23, 2016

John Cirner did a great job. He took wonderful care of me and gave me a great deal on my car. I would highly recommend KDK!!!!!

Harry

Jun 22, 2016

Very professional, fast, efficient, and John Cirner was a real pleasure to deal with. Weve been looking for a year for a car and John had what it took to sell us one!!!

Mary Beth Sands

Jun 9, 2016

Very business like and professional. Appreciate everything you did for us John!

Paul and Kristi Lutz

Jun 9, 2016

We had a low stress buying process with KDK. John the salesman was absolutely fantastic!! R.J was great too!! Loved their relaxing atmosphere and low pressure sales. I would definitely buy a car from them again.

Paul L.

Jun 9, 2016

Great buying experience. There is a very relaxed feeling here and the salesman do not pressure you. The salesman were very helpful and every one was nice to work with. They worked with us to make the car buying experience as painless as they could. I would buy from them again.

Corey Lewis

May 25, 2016

Purchased one car from KDK back in October of 15 and the experience could not have bette, especially coming from out of state. After the great experience, I decided to buy a second car for my daughter and the guys were plain awesome. If you want to be treated with respect, no hassle and a great deal with wonderful products you have to check out KDK.

barb

May 23, 2016

Friendly atmosphere. Absolutely no pressure. Great place to shop! Wide variety of inventory

Charlie

May 21, 2016

I found the KDK website easy to navigate. The free carfax reports on all the vehicles was very helpful. The staff was very polite and willing to work with us. Overall a great buying experience.

Ashley

May 19, 2016

They are unprofessional and rude. As soon as they found out I was going to finance and had no credit they treated me very poorly. I would not recommend this dealership to anyone.

Chris

May 6, 2016

Had been looking for a truck for months. Went to many places and the truck was never in the shape they said it was. We came to KDK from over 2 hours away and to our delight the truck was exactly as described online and when i called the dealership. We knew as soon as we saw it it was coming home with us. Thanks to John and Phil for such a fantastic experience, something we don't usually get when buying a car!!!

PJN

May 2, 2016

So happy I found this place Great service, went above and beyond. Purchased a great car and couldn't be happier. I will definately spread the word!! Thanks again.

Mike and Rebecca

Apr 26, 2016

I was very impressed as soon as we pulled into lot. My wife and I were greeted right away and told walk around and look, and if we see something let them know. We were not rushed or pressured which is very nice for a change. I really liked the selection and pricing of their vehicles. The salesman was really great answer my questions and worked hard to get me approved. My wife and I will recommend and be repeated customers I think they are top notch here at KDK Auto. Mike and Rebecca

KELLISON

Apr 22, 2016

First time buying car, car looked just exactly how it was represented in the pictures. buying process was quick and easy. Glad to have bought my first car from KDK, well worth the 2 hour drive from Columbus.

john

Apr 16, 2016

Great experience! Definitely know how to put the customer first!

torty47

Apr 9, 2016

We were very pleased with our buying experience. It was extremely busy but they still took the time to give us personal attention. Very happy

The X

Apr 7, 2016

The vehicle was as advertised! Easy to work with no hassle shopping experience. Priced competitively up front with a little wiggle room. Would do it again.

Family from 716

Mar 30, 2016

My husband and I purchased 3 vehicles from KDK , we became faithful customers since 2011. I purchased a Honda Odyssey, when I drove the vehicle back to NY , it failed the state inspection due to the oxygen sensor. I called kdk advised them of my issue and they ordered and sent me the sensor. We later purchased a luxury vehicle, upon driving the vehicle to NY we noticed a slipping in the transmission, we immediately had the vehicle inspected by the luxury dealer in town and discovered there was an issue with the transmission. We called kdk and faxed them the paperwork, they contacted a shipping company that came to pick up the vehicle, they had the transmission repaired, gave us the repair receipt and offered to have the vehicle shipped back to us. We preferred greyhound , and we drove the vehicle back to NY. I'm constantly referring friends and family to kdk.

Cody

Mar 26, 2016

John Cirner was great. We had a great first time buying experience for our son. We will highly recommend! They have some very nice cars!at!at!at!

Devin Berry

Mar 26, 2016

We had been shopping for a truck for over a week. We had been to many dealerships and seen many trucks. The truck we found here is exactly as it was described. They hid nothing from us. Is it perfect no!! (IT IS USED). It is perfect for us. There is no high pressure sales. The prices compared to many others are more than fair, We are glad that they have the internet sight to show off their inventory. We had to drive and hour and half to get this truck, it is so worth the time. The employees were very friendly and not pushy, like almost every salesman we came across. Now, due to it being a used vehicle it had a few things that need to be fixed and they helped us with finding someone very reasonable for that. Thank you for all the friendly advise and help in purchasing a wonderful beautiful truck. Feel secure in a purchase from this dealership.

Colleen

Mar 15, 2016

Looking for a car. Got a great deal from John Cirner. Would definitely recommend to our friends and family. We were recommended by another friend who already bought a car here. Great place!

GN

Mar 9, 2016

John was very easy to work with and sold us a a quality car for a fair price

Steve Horton

Mar 4, 2016

This is the second car we have bought from KDK and the service and advice they give is second to none. We will be back again I am sure

Black tie 84

Feb 25, 2016

Wasted no time. Got the deal I wanted. It was a great experience working with John Cirner. We will be back!

Vince Sweet

Feb 22, 2016

We were very pleased. Staff was very helpful and knowledgeable with a great price on their vehicles. All the sales people were nice.

Jon

Feb 19, 2016

KDK auto explained everything thoroughly during the buying process, doing everything that I needed them to do. Even though I purchased the car "as is" when it developed a small problem several days later, I called them up and they fixed it for me. I can't recommend them highly enough.

Steve Manev

Feb 18, 2016

Everything was excellent. John Cirner was great to deal with! Bought a great Escalate at a great Price!

matt

Feb 6, 2016

Nice car nice people got me out the door with the car I wanted at the price I wanted!!

Tenishia Cunningham

Feb 6, 2016

Customer service from Phil and RJ made my mind up to purchase a vehicle from here. In ten minutes after my application, Phil called me and told me I was approved. I came in with my husband to test drive the car of choice, and they let me put a small down payment to hold it until I got the rest of the money. I can not wait to pick my car up from them next week.

Alyssa Tarr

Jan 29, 2016

Quick and clear service. I didn't waste any time and I went home with a wonderful car! The website is also easy to navigate and they take great pictures!

Sam V.

Jan 23, 2016

Everyone was very friendly and helped out with everything I needed. I would definitely come back.

john hirz

Jan 22, 2016

i am very pleased with the experience and over process would look to them in future buys

Tina m

Jan 7, 2016

Great facility John cirner was terrific we will be back!!

BH

Jan 6, 2016

So I am not new to buying cars online but typically I fly to the dealership and inspect the car prior to purchasing. This was my first experience of buying a vehicle and having it shipped to me without seeing or test driving the vehicle. Needless to say I was very nervous, especially because the price was so much lower than other vehicles with the same year and mileage. I meticulously looked over the pictures and reviewed the CarFax. I also read many of the reviews listed on the cars.com site and this was the deciding factor to make me buy. I could not be happier with the purchase. This was the easiest most seamless purchase that I have had. All my questions where answered immediately and honestly. They worked extremely hard to find the cheapest shipping price for me (and quick). It was a great experience! The car was better than described, they tend to not over describe the car I am guessing to make sure that you are not disappointed. I do want to remind you that you are not purchasing a new car and you should expect some wear based on the year. With that being said, I feel my car was excellent for the year, miles, and price. It runs smoothly, does not have any lights on, and everything works as stated in the online description. Granted I have not put a lot of miles on it at this point but I could not be more pleased thus far. This was a big risk as you can imagine, but I asked a simple question and feel that I received an honest answer (would you purchase this car for your family site unseen). Without hesitation, I got a simple yes and that he had actually considered the car for his family but decided to wait another year to replace their current car. I encourage you to give the dealership a chance with an online purchase. They seem to display all the characteristics you would hope for in a family owned business; honesty, integrity, individualized customer service, and pride in the work they do. This will be the first website I check when I need another car because of the experience. The only negative I can list is my daughter is claiming the car as hers.....but nothing related to the car or the purchasing experience.

M. Ruck

Nov 14, 2015

After browsing there web site saw that there was a great selection of cars. I talk to Phil he was very accessible and helpful for getting the info I needed to make my choice I let a deposit to hold car and I drove two hours I wasn't sure if I was doing the right thing. The owner greeted me pulled up the car he saw a couple of flaws on the car he said he would fix them and did as promised. It was just a great buying experience and was worth the time and drive.

A. Mino

Oct 23, 2015

Everyone there was very helpful. They made it a very easy and enjoyable process. The cars that i was interested were ready for me when I arrived and were all in great condition. I have been searching for the perfect used car, which is not easy, and found it there.

Daniel - North Carolina

Sep 17, 2015

Buying a car that is 8 hours away can be a nervous and scary process, but not when you have someone like Phil and John on the other end of the line. Not only was the car as promised but the buying experience was so easy. I flew in and was promptly picked up from the airport and a short 20 minute ride later I was driving the car a wanted. THANKS GUYS and all the staff at KDK. - Daniel - North Carolina

Donna

Sep 5, 2015

John and his staff were very friendly. At no point did they make us feel like we had to buy the vehicle. The vehicle went through a complete check, Financing was completed and had us out the door in 15 minutes. Thanks Mike. Great vehicle at a great price. Thanks Again Donna.

Very satisfied repeat customer

Sep 2, 2015

John Cirner, Sales MGR and Mike in finance were incredibly professional to deal with. This is my second car I purchased John. Very much not the normal car buying experience. I will definitely be back to buy another car from them when the need arises. Thanks guys. You made the entire experience seamless and actually fun.

Phil Minick

Aug 23, 2015

We found a car we wanted in our price range and the test drive made it a viable choice. We asked if we could have an independent mechanic look over the car. We received an easy "Of course!" The results revealed some issues with the car and we were able to come to an agreement as to how to rectify them. Looking forward to taking delivery. Thanks to John and Matt for your help.

Mary F

Aug 19, 2015

I bought a car for my daughter to travel to and from college. John Cirna was very helpful!..I live about an hour from there place. So, I sent an email with questions. He replied really quick and followed up with a telephone call. There were no surprises. The car looked as it did on line. There were no hidden fees. The staff was very helpful. It was almost 7:00 p.m. and they were about to close.However, he did not hurry us at all. We were able to take a test drive, complete the paper work, and drive it home. They have a huge inventory at very good prices. I will definitely be back. Mary

Repeat Customer

Aug 19, 2015

I've bought 2 cars from KDK. Quality cars, respectable sales people and the nicest cars for the money!

Merle Miller

Jul 23, 2015

My wife and I have been shopping for a used car for our daughter, and from the moment I pulled in KDK's driveway, I could see that these guys handle an unusually large volume of transactions. So, I was caught off guard when John Cirner (Sales Manager) greeted me in casual clothes and yet was incredibly professional and prepared to discuss our daughters car. After a quick test drive, I committed to the purchase and w/in minutes their finance office had all the paperwork ready to be signed and I was outta there! Thanks John and Phil for having such a streamlined buying process and treating me like you yourself would want to be treated. Wonderful experience in every way!, and I will definitely contact them next time I'm in the market for a car. Thanks again guys! Merle Miller

Nick M

Jul 23, 2015

Bought a 2008 Saab 9-3 from KDK last September. Since I had just got a new job a family member bought the car for me. Read the reviews on here and was a bit skeptical over the great reviews. Walked in the door and was immediately offered something to drink while I waited to test drive the car. John handed me the keys and was surprised he didn't want to ride with. Very hands off which I liked. Came back and told him I'll be in touch. Called in latter and placed a deposit down. 2 days later I drove away in my first car ever. Almost a year later it's been running great has 86k miles on it bought with 74k. With the frequent maintenance such as oil changes and filters it's been a great investment. I'd recommend and have recommended KDK to my friends who look at used cars. I was expecting an aggressive salesman but John was very laid back and helped me through every step of the way. Didn't negotiate or ask to pay less because I knew the car was priced where it should be at and from reading the reviews on here I don't think anyone should be mad they don't negotiate...the cars are literally at bottom price. They do a great business over at KDK! Thanks a lot!

bob in parma hts

Jun 27, 2015

bought a used escalade there,truck was mint and the people i delt with were great ,i was in and out of there in under a hour and a half,i would recommend them to everybody,thanks for the pleasurable experince

Not taken this time

Jun 27, 2015

Interested in a car they had on there lot however we could not agree on the trade value on my vehicle and thus not deal was done. Ended up buying from another dealer, later model lower price and was given exactly double KDK trade in value. It confirmed to me that KDK tried a low ball value for the trade....while I don't hold that against them it would have been a mistake to accept that value.

Honda Guy

Jun 26, 2015

Went there to look at a used 2003 Honda 5 speed stick. Took the car for a drive and made them what I thought was a fair offer and they would not take it. I later found one at another dealer with 40000 fewer miles on it for $500 less and I made the other dealer an offer and they took it. I see they still have the Honda on their web site. But they sure did have some cool cars on their lot.

CourtneyS

Jun 16, 2015

I had been searching for a used Subaru for a few months when I came across KDK. I flipped through the photos and decided I wanted to test drive it. I drove up to KDK and fell in love with the car. I went right before closing so I took the credit application and John's card and headed home. I went back the next day to have my old car valued for a trade-in. I wasn't able to get approved through their department but I was given a purchase agreement and put a deposit down on the car. The next day, I signed the loan paperwork at the bank and called John. A few days later, KDK called me to verify when I was going to pick up the car and said they would see me when I got there. I had a wonderful experience. Everyone that works at KDK was so polite and kind to me and my family each time we were there. The owner is very nice, as is everyone else. It was super hot the day I went in but the office was nice and cool with some jazz music playing and plenty of magazines to flip through. When I walked through the door, I was automatically greeted and was asked if I would like some water or coffee. About a minute later, I had an ice cold bottle of water and was told John would be with me any minute. John and everyone at KDK greeted me with a smile and a firm handshake. I felt comfortable and relaxed through the entire process. I would definitely recommend KDK to anyone looking for a car or anyone who wants a good car buying experience.

Beverly

Jun 14, 2015

My husband wanted a truck as a second vehicle to use for weekend projects. Not planning to drive it every day , we were focused on purchasing a mechanically sound vehicle rather than for looks. The first truck we drove had a noise that I didn't like. When we told the salesman helping us I noticed that they didn't just park it back on the lot but pulled it right in the service bay. This gave me more confidence that they weren't just a small lot trying to take advantage of people but that they actually cared about providing good vehicles. The second truck we drove ran, sounded and handled great although cosmetically it had some rust (they stated this online). We ended up purchasing this truck - we can always have it painted! The purchase process was fast - we were paying cash (check). Something to note - if you use a credit card they pass along the fee. I believe they also offer financing but we didn't inquire as we wanted something we could pay for right away. My husband is very happy with the truck!

RickRav4

May 13, 2015

Shortly after purchasing a 2001 Rav4 "As Is" I started having what I thought was transmission problems. I called and they apologized and they told me to bring it in. They serviced the transmission and took it to the Toyota dealership to have it checked out and it was the ECM all of which they replaced FREE OF CHARGE. They have really changed my stereotype of a used car dealership. Not once did they ever mention you bought it "AS IS" which would be the normal response. Thanks again for being a stand up dealership. I would highly recommend them!

CK

Apr 30, 2015

As the old saying goes; "The best time to buy a convertible is in the winter" With that being said KDK proved that over and over. When my wife and I arrived at the dealership, they had both cars that I had called ahead about, pulled out and cleaned off (snow) and ready to drive. No questions on which one we could take first or how long we could drive them, just go and enjoy the test drives. It became very clear early on which car we wanted and it was time to talk to KDK. Before we even went to KDK, I had done my research and knew they had the lowest priced optioned cars that we looking for in 500 miles radius, that I was looking for. So I kind of knew the price was the price. However, where I was surprised. The electric top was not working and in BMW's that can be an expensive item. When I asked about the top, there was no song and dance other than, "we'll get that fix and there is no extra cost." That was a welcome relief, because in past with other dealerships it has been a fight to get tires on a car that are clearly worn out. Overall a very positive experience and when it's time for another car, we will be driving to Brunswick Ohio to KDK. Thanks guys....

JP

Mar 23, 2015

I've been searching for a quality used car for my mother and had several buying alerts attached to my saved searches on cars.com for a few different models and makes, with a sweet spot of price, mileage, and distance from my location in the northeast. When the notification that one was available outside of Cleveland at KDK, I looked at it with my usual skepticism, expecting no carfax, accident damage, title issues, or heavy wear and tear. What I found when I clicked the link was far from it KDK has free carfaxes on every car they sell, and the one I was eying had an impeccable accident-free service history with a clean title in the south far from our salty northeast roads. They provided dozens of pictures of the car, including the drivers seat cushion which typically sees the most wear, and even that looked almost new. It all seemed to good to be true. I called Phil over the phone early in the morning and unlike so many other dealers, the call was answered promptly. I told him I was interested in trading in mom's one-owner car, and would send him pictures so he could possibly assess a value. After texting the pictures over, he asked if I could take some of the undercoat as well to make sure it had no rust issues, which actually gave me more confidence in KDK as a dealer so I was happy to provide them. After a five minute wait, he had given me a value which he was comfortable with which I thought was more than fair, and we put a $250 refundable deposit on the vehicle to hold it. Again, this sales process seemed to easy and good to be true. The next day we drove down in the trade-in to check out and buy the car. When we got in it was parked right next to the door, gleaming and polished. It honestly looked brand new, despite being several years old. We met with John and he allowed us to test drive the car around the suburban Brunswick area. The car not only looked new, it smelled new, and the engine compartment had to have been steam cleaned it was so dust free all the plastics looked perfect. There were a couple tiny imperfections on the interior that gave away it wasn't absolutely brand new a quarter inch tear in the leather on the door sill, a small coffee stain on the second row carpet, and some small maple seed pods in the sunroof rail. But nothing a good 20 minutes and some cleaning products couldn't fix, and seriously I could have done more damage to the car driving it home myself. This was a clean, clean car. As I learned later, those minor imperfections aren't of concern to KDK they have such a huge volume of cars that their concern is more that they're getting good cars to begin with at auction or trade-in, and they sell them for such low margins, that their turn over is incredible. Most cars are there only a matter of days, and with the volume they have I'm amazed they're as clean as they are. Ours even had fresh wax build up on the interior door handles and the water beaded up immediately, not sure if that was KDK or the previous owner, but the paint looks showroom new. They agreed to the trade-in value established before we got there, and we signed the paperwork and paid for the car, easy. On our over 200 mile ride home, every system worked flawlessly. From the blind spot monitoring system to the four zone heating, everything functioned. We have told all of our friends about KDK and highly recommend them. It's the kind of dealer you drive by locally and see newer late model cars and always check to see if one catches your interest, but then you see the price and shake your head because it's too high, except KDK's prices aren't, and their cars are somehow in better condition. I seriously wish all dealers operated like them only buy quality cars, buy them in huge quantities so that they can make their money on volume, and then have a legitimate no haggle buying process. Don't second guess these guys. Check everywhere else, and you will always come back to KDK. We'll be returning when we need our next vehicle.

Robert

Mar 23, 2015

I was looking for a nice little Ranger Truck. Found it on the internet at KDK Auto Brokers. I flew into Cleveland from Louisville KY. Phil had one of his employee's pick me up at the airport. His employee was a great guy, drives likes he's from L.A. (smile). The truck was much better than was listed. Being from Kentucky I felt right at home at their place. John the owner is the Best of the Best. You will not ever buy a car or truck from a better person or Car Lot/Dealership. Honesty is the only way Phil and his staff works. I wish they would move on down here to Louisville cause they would have to stay open 24/7 to keep up with the demand down here. You will have to look hard and long to find a Auto Broker better than KDK Auto Brokers. Thank You! Robert

John Mc

Mar 3, 2015

Test drove 2002 Chevrolet Silverado. Very nice truck, clean. Minor problem with steering. Porter/mechanic? seemed concerned and said it would be checked. Meet with salesman, somewhat cold and seemed to busy to discuss the truck. Would not negotiate price at all, I didn't even have a chance to barter or make an offer. Very disappointed with not being able to make a deal. The truck has been there for over two months according to one of the employees. Thought they would deal, guess I was wrong.

Dino I + Lutfi I

Feb 20, 2015

These guys worked with me over the phone from financing to having the paperwork in the desk ready when I arrived at the dealership. They offer airport pick up as well. I purchased a 2012 VW Passat TDI and the car was better than described. A car buying experience like no other so far. Thanks Phil and JR for working with me.

nickguy88

Feb 10, 2015

I just bought an 08 Ford Focus ses today from them! They said they would work with me on the price over the phone! Then when I showed up the sales man told me the prices are pretty set! Im not upset though because he did cut 200$ of the price and the car seems great!! I guess you get what you pay for!!!

lost customer

Feb 7, 2015

I have purchased 2 cars from kdk in the past because of pricing. Both times customer service was average or below. I am i. The market again for another car. I found a few cars on their website so i emailed an inquiry as to if they were available. Big surprise. No response. So i drove to lot of which no where to park. Walked the lot a while. Sales people walking around and not one offered any assistance. Not impressed

Jim and Katherine

Jan 22, 2015

First off...these folks are great people to deal with. They are kind...friendly...and are not your typical high pressure type car sales. Secondly...they have a packed...and I mean packed lot of cars. Their selection of used cars is awesome. Lastly...they give you a excellent deal. I am so pleased with my 2007 Lincoln MKZ. Thank you and I will be back for my next car purchase and I will definitely tell all of my family and friends to go to KDK.

Aaron

Jan 10, 2015

I was in the market for a truck. Nothing brand new, not looking for a house payment. Just a good quality used truck for a good deal. Crazy thinking right? I started thinking that as well. I looked and looked and looked, and it seemed people wanting gold for junk. Trucks you could see were abused or high milaged. Vehicles that would have you in the shop on a normal basis. I am picky and many dealerships feel if you want to pay $10,000 for a truck that is fine but the truck will be worth $4,000 if your lucky. One day I stumbled across KDK. Started looking at what they had to offer, and what I had seen made made me do something I never thought I would, but one thing I do know is if you wait to long or play to many games, what you want will be gone. Right in front of me was a 2003 f250 xlt with 95,000 miles and pictures to cover every part of the truck showing no rust, or dents. Detailed pictures showing a truck that was taken care of. So, back to doing something I never thought I would do. I called KDK and spoke with Phil. After getting my questions answered with no problems I bought the truck online without even going in person to look at it. I do not live in Ohio. I am 5 he's from them and didn't have time so I took a chance. Something everyone has to do in their life. Then I spoke with John who kept me in the loop all the time. Like I said I am picky, so I can be a thorns in someone's side. Then I spoke with RJ who lined up the shipping of my truck. KDK went above and beyond. They even took money out of their own pockets to make sure I received the truck on Christmas eve. I had no idea it was coming and I get a call from the hauler saying its in route.. Try runs perfect, looks great and I have no problems buying without looking from KDK. I have 4 children. 3 are working on driving. KDKDK has my business. A big thanks to Phil, john and RJ.

Happy Customer

Dec 19, 2014

Recently purchased a BMW from KDK and am very pleased with the entire experience. The vehicle is very nice, but the people are better. There is no pressure here, just a pleasant and laid back approach to doing business. We were serious about buying and as soon as we decided on the particular car that we wanted the entire purchase took less than an hour. After we had done all the paperwork a warning light and message came on for the cooling system on the car. I was worried that we would have to leave empty handed-not knowing what the problem might be. Phil had the coolant filled up that night and told us not to be concerned that they had a very good BMW tech who would take care of it. He reassured us that they would fix whatever it was and that everything would be working properly. Best of all, he meant it! My son drove the car home and two weeks later, at a time that worked for us, they had him bring it in to their shop and they fixed it just like they said they would. It was a refreshingly simple, almost old fashioned way of doing things. It was also a good example of how nice it is to do business honestly, with a handshake and no games. We paid them their full asking price, which was the right thing to do as it was a fair price. They did the right thing and kept their word, making good on their commitment to take care of the problem and making sure we were happy and the car was working as promised. Many thanks to RJ, John, Phil (senior and junior) and to Tommy who fixed the car! It was a pleasure working with all of you.

Scott

Dec 17, 2014

I was in the car business for 25 years, and I've been intimate with many new and used dealerships. I have been nothing but impressed with every aspect of KDK. John Klima and John Cirner have happily met my every request. Buying a used vehicle is never bulletproof, but I can't think of a better place to go. Scott, Avon Lake, OH

Keith Glenn

Dec 15, 2014

Keith Glenn Mayfield Heights, Ohio Dec. 13, 2014 I found KDK Auto Brokers while surfing the net looking for an Acura MDX. I called and spoke with RJ, their Director of sales about the MDX they had for sale. The MDX sounded like the vehicle I was looking for and I told RJ I would be out in a little while. I'm sure they have heard that before. When I walked in the door I was greeted with a friendly smile by John Cirner, their Sales Manager. The showroom had a warm cozy feeling. John Cirner introduced me to John the owner, who greeted me with a big smile and a firm handshake and offered me donuts on hand in the showroom. John C got the keys to a 2007 Acura MDX and said take it for ride, which I did. I came back 20 minutes later and told John C I just loved the MDX. He showed me some of the features it had which surprised me. We went back inside to get warm, got some coffee and sat down at John's desk. I told John that I've wanted an MDX for a few years and was thankful I could finally purchase one. I got a little personal with John and told him that I have terminal cancer and I would enjoy driving the MDX till God calls me home. John's facial expression immediately changed to compassion for me that brought tears to my eyes. His concern for me was genuine and sincere. After we talked for a while John introduced me to Mike their Finance Director who figured the best way for me to purchase my MDX. See how quickly I assumed ownership of my new car. I met Phil the owners son (I think he is co-owner with John his Dad). What struck me about KDK is the honest, friendly, family feeling I had about everyone I met. I pick up my MDX in a couple of days. I have already recommended KDK Auto Brokers to family members and shared with them the great experience they have given me. May God bless all of you for everything and thank you for your wonderful customer service.

Kevin

Dec 5, 2014

I recently purchased a beautiful used Acura RL from KDK. I showed up about an hour before closing on a cold snowy night. I asked to test drive the car and the gentleman took a picture of my drivers license and said have fun. They pulled the vehicle up front and let me drive out unassisted and was able to get a great feel for the vehicle on normal roads. After purchasing and signing paperwork, all of which was very quick and stress free, I got my new vehicle home. The next day an airbag light came on. I called KDK and explained what happened. They asked me to come out so they could look at it. They scanned the codes, informed me that the seatbelt sensors were bad, and that they were already ordered and on their way. I dropped the car off soon after and got a call later that night that everything was taken care of. This was excellent service considering the car was sold "as-is" and truly believe they went above and beyond to make sure my car buying experience was as positive as possible. When its time to buy a another vehicle, this will probably be the first place I come and look. Very satisfied.

JoeD

Nov 28, 2014

Great place, good cars, friendly service. Just purchased a car there for a very reasonable price. Would highly recommend.

Mikey B.

Oct 31, 2014

Overall very satisfying experience. If you cant find a car here, you can't find one anywhere.

Max Urban

Oct 29, 2014

KDK Auto Brokers Inc. first class vehicles beyond expectations. Thank you John Cirner love the Canyon:)

Satisfied Customer

Oct 20, 2014

Easy quick buying experience and friendly staff. Great place to purchase used car!

Abe Abed

Oct 16, 2014

Ive bought two cars from this place one for my daughter and one for my wife and i will be back for number 3. Great place to buy a car. John gives you the keys to check the car out and if you want to drive it he gets a plate and sends you out on a test drive with no pressure and no hassle. Very happy with kdk.

William Brundage

Oct 14, 2014

I came in to look around for some used cars since they had several in my price range, KDK provided great service in helping me out, they allowed me to look around without the usual car salesman breathing down your kneck the minute you step onto the lot, super friendly, and when I had any questions they took the time to answer them even though they were very busy, made the buying process super easy and fast and I was able to find a great car at the right price. I would absolutely recommend KDK to anyone looking for a used car because of their great prices and excellent service.

Colleen C.

Sep 17, 2014

The KDK family treated us great on our visit. We were impressed by their vast selection of vehicles. Even though we arrived near closing time, they accommodated us like the first customers of the day. The vehical we test-drove was clean and in good condition, at a fair price. And the free Carfax report really influenced our decision to purchase! Thanks, KDK!

Arnd

Sep 14, 2014

After extensive research and several hours spent driving to dealers trying to sell overpriced cars with issues the overall sales experience at KDK was great. First of all they really went out of their way to be nice to us offering fresh brewed coffee and water - I know this isn't much, but comparing to other dealers it is. When shopping for a low budget used car, don't expect any wonders to happen, there are no miracle deals out there. However, KDK offers really great prices, because they turn vehicles around fast and with a low mark up. There is a no-nonsense approach, their prices are below the dealer average and they know it, so there is no big margin for negotiation. As with all used cars, they have some great ones and some that are not so great, you buy what you see, so be prepared to look well. However, any concern I addressed was dealt with professionally, when I didn't like the car I had made a deposit on, they readily showed me others, no questions asked. I ended up buying a nice 2008 Escape for my daughter - the model I came to buy. They have approx. 150 cars on their lot, so there is some to chose from. As used car dealers go, you get to deal with a lot of shady characters, because that seems to be the rule of the game - here I felt treated honestly and very professionally. It was well worth the 3 hour trip from Detroit. I will recommend them to others.

Morehart

Sep 11, 2014

We just bought our 3rd car from KDK. We sold the first car we bought there for a great price. They are the first place we look, other dealers are looked at as a reminder of what great prices they have on there vehicles. The bank always asks us where we are finding such great deals. Whenever we here of someone interested in a car we always recommend KDK first. Our son just recently bought a car from them and they are tickled pink with the purchase. We are now anxious to pick up the new purchase from them with complete confidence it will be a joy to drive knowing what a great deal we got with no pressure. They let you look at what you want not what they want to sell.

Dave

Sep 8, 2014

My wife and I had our sites on a fairly priced used car and we found a great car followed up with professional sales experience. I normally play the walk out game at any dealership during negotiations due to high pressure tactics......None here! From the test drive through pricing this process was a pleasure!

Big Bear

Sep 6, 2014

expect to pay what is on the sticker. They do not budge. However they do work with you. Wish they would have came down some on the asking price because lets face it is an asking price. But when it all comes down to the bottom dollar they are close to ROCK bottom already.

Russ H.

Aug 30, 2014

KDK Auto Brokers has a great selection of cars and the staff is very professional. I especially respect the low pressure sales model they use. John Cirner was very accommodating and not pushy. He made our car buying experience very enjoyable. It is rare to find some one in the car industry that Especially the sales side that genuinely want to help people through the process and help them with their goals, instead of being worried about the next sale. Through building relationships with people sales will come and KDK Auto Brokers understands that. I would recommend KDK to any one and am looking forward to working with them in the future for the purchase of our next car.

AnthonyM

Aug 28, 2014

Walked onto the lot to just scan at some cars and get a good idea of what i could afford. Immediately was helped and shown around. The salesman (John Cirner) was very polite and helped me out more than i could ever imagine. Highly recommend you make this your first stop, free carfax reports, great prices, and great service! 10 stars if it was possible to give that many.

Tim

Aug 23, 2014

Dealership is over two hours away from my house, so I was very specific about the questions I asked, particularly when it came to rust. The truck I was inquiring about was 14 years old, but the website pictures made it look to be in excellent condition...which is why I asked at least a half-dozen times if the truck was in as nice of condition as indicated. Phil repeatedly told me the truck was "solid" and there were no "major" rust issues. So I took him at his word, secured the financing from my bank and made the trip from North Pittsburgh to Brunswick. I did not expect a show truck, but WOW, the "solid" truck had blisters all over, especially around the windows. Looked like somebody just spray painted over them. Both rocker panels were rotted out; the driver side filled haphazardly with bondo, the passenger with a patch that still I was poking holes through. Doors, fenders....rust. To top it off, the rear tires were never going to pass PA inspection. (over 800 dollars right there).I went to talk it over with my wife and to add insult to injury, when I called Phil to let him know I was going to pass on the truck, I got RJ, who couldn't care less about the issues I had with the truck and just said " have a nice day". I will RJ, in my new truck, from another dealer, bought with the money I first brought to you.

Red Dog

Aug 17, 2014

I went to search for a car at KDK and it was great! I pulled up and started looking around and realized they had a hot dog stand! I was hungry and we all sat and ate hotdogs like old friends! All the sudden we were all laying money down and betting who could make their hot dog disappear the fastest! Of course Ron won, but It was a great time and they make you feel like you have known everyone all of them for a long time! It was great!!! Thanks john cirner!

Joe M

Aug 4, 2014

Nothing short of quality customer service. The moment I walked in I was greeted very nicely and an employee took me directly to the car I saw online. All the vehicles in the lot are quality cars (BMW, Lexus, Audi, Honda etc) with very reasonable prices. I purchased a Honda Odyssey EX-L and took it for a couple of test drives. The employees were very patient with me as I wanted to make sure I wanted to make that purchase. I am happy I bought my vehicle at KDK. They are friendly, easy to work with, and will go the extra mile to help and make sure you are comfortable with your purchase. I was even allowed to take my vehicle to a dealer for an inspection. Thank you KDK!

Paul

Jul 30, 2014

We three--mother, daughter, father--endured several months slewing through the muck of dealerships existent in Northeast Ohio, searching for a dependable, well-maintained full-size truck. May I be allowed a moment to say that aforementioned search, why was it not commenced and ended with a visit to KDK Auto Brokers. We bought last night a 2001 Ford F-150 Triton V8 SuperCrew Cab and it is a phenomenal vehicle. The owner(s) previous to my family sought and gained regular maintenance for the truck; nary a scratch to be found on the body and not a scintilla of rust. The price agreed upon is equitable and there was no haggling. What we perceived to be a fair price for the truck is the price John offered us. The staff is otherworldly in their knowledge and humanity--thank you John and R.J.; I may sound superfluous; but rest assured, my words are not hyperbolic. This independent dealer is the best in the area. Absolutely. I am laconic in surrendering my Jeep Cherokee Sport I've owned for 15 years; but to gain this Ford F-150 as replacement from KDK ameliorates my sadness completely. I cannot recommend KDK any more fervently than do I already.

Paul

Jul 29, 2014

Tonight, we three--mother, daughter, father--ended our truck search quite pleasantly at KDK Auto Brokers. I drive a 1999 Jeep Cheeroke Sport, 6 cylinder, 4-L engine that has traversed this country from Provincetown, Massachusetts to Death Valley. The moment arrived though when it was ripe to find a new vehicle as with a 2-year old daughter I wanted a safer, dependable, rouged truck that was maintained with great perspicacity and resolve by its previous owner(s). Many dealerships, many vehicles identified, than dismissed for myriad reasons: price, quality, etc. as a result. We found KBK via an online search, spoke with R.J.--a great gentleman--then went to the lot where they had both trucks that piqued our intereset pulled out for us to inspect. Both trucks are well-maintained, not a fleck of rust anywhere on the bodies. We decided on the Ford F-150 Triton V8 Lariat after a test-drive; and the price, the customer service--thank you R.J. and John--were and are impeccable. The folks at KDK are hospitable, knowledgeable, absent any affronting disposition that spoils many dealerships. The process is cut-and-dry, equitable, and pleasant. I cannot recommend this independent dealer with any more fervor than this recommendation intimates. A top-notch organization. Than you, folks.

ToddF

Jul 28, 2014

After visiting other dealers with high pressure sales it was very refreshing to find that I could walk around and look at vehicles at my leisure without being pressured by a salesman the whole time. I was able to open vehicles and compartments without needing to get a key. I was even able to look under hoods and undercarriages. When I was ready all I had to do was tell John Cirner my salesman what vehicle I was interested in and he let me take it for a test drive by myself. Very friendly and laid back. Thank you John for making me feel comfortable.

Jeffery Park

Jul 24, 2014

Went looking for a good used car. KDK has many great makes and models at very reasonable prices. The salesman are very professional and pay attention to detail. I bought a 2003 Jaguar on Monday. When preparing the car.....they found it needed front brakes and went ahead and installed them at no charge. I went back on Thursday to buy a car for my daughter......same experience. They are doing work on this car for parts only cost so I can rest easier knowing my daughter and grandchildren are driving in a safe car. Thanks for taking care of me.......I'll be back!

JRE BEACHBOUND

Jul 24, 2014

Drove from North Canton, was not disappointed. John our salesman and the rest of the gentlemen were very helpful, and made our buying experience easy.

satisfied customer

Jul 10, 2014

Great family owned business. No high pressure salesman. Straightforward. Fair priced. Accommodating, even pulled truck inside, out of the rain for inspection. Recommend them to anyone.

CavsFan#1

Jul 1, 2014

Sales manager John was easy to work with. I had some concerns about how much credit I could get based on my history but he talked me through the process and got me into the vehicle I wanted, keeping me apprised each step of the way. Easy process!

Dukes

Jun 23, 2014

This was a great exprience. No hadsel no pressure My son (8) wacthed cable tv while mom and I talked with our salesman we went over all issues and he worked with us to get us all in a comfort some and everything work out for all involved. Had 2 issues and was told bring it back Monday That is Great service. Not to mention they syayed after work a few houts to help us. Mike even recalled me from a car I bought here years ago..Wow....THIS IS MY LOT...next. AUDI A6 ..........

Ron

Jun 2, 2014

I went to buy my son his first car and thought oh this is going to be a train wreck but I was very suprised that it was not a train wreck. I met the sales manager John Cirner and told him what car I wanted to get and we sat down and talked about the car and basebal he did not try to sell me something else or tell me that someone else is looking at as other dealers have done. He there was dent in the side and he said he would have it taken care of. I picked up the car and WOW he kept his word and the car looked great and my son was so happy. This a special minute in our lifes and that all of you at KDK for making this happen. Being a Marine I can say SEMPER FI and God Bless Ron Milam

Danny Z

May 31, 2014

What a change of pace to be able to browse a dealership where there isn't constant pressure from a herd of salesman chasing you around. John, the Sales Manager, is a no nonsense down to earth kind of guy. Great to work with! While my kids and I were waiting for John we were offered bottles of water and amused ourselves with the chessboard setup in their lounge. All around this has been a great car buying experience. I know I'll be back in the future.

KB

May 29, 2014

Amazing experience at KDK, purchased a 2005 Passat for my son. I had two open car loans which left me with very few options in purchasing a vehicle for him and of course being a college student, he had a minimal down payment. After being scammed by several dealerships (even traveling as much as 200 miles to see garbage), we found KDK through cars.com - thank you. No pushy salespeople, very comfortable and welcoming atmosphere, but more importantly...HONEST employees. I wanted a reliable, safe and of course sporty vehicle for my son on a budget. SO many options to choose from and we got exactly what we were looking for. Test drove as many vehicles in our budget as we wanted. All MINOR repairs were taken care of before we even mentioned them (ex: brakes). WHO DOES THAT???? I walked away satisfied with a low payment and a feeling that my son will be safe and riding in style in his car. Thank you RJ, Mike and Julie for your opinions, insight, and incredible service. Can't wait to post a follow up on service and maintenance, I know it will be great.

Len

May 12, 2014

I just bought a vehicle from KDK. They were very easy to work with and gave me a very good deal! I traded in a vehicle and they gave me a very fair trade in value. Also the SUV I bought was a very good price. John was very helpful in the negotiating in the sale of the vehicle. Thanks John and Phil we love the Car!

AimnKim

May 10, 2014

Very nice purchasing experience. Felt like I was dealing with friends. I will definitely recommend them, I will look here for my next vehicle. I bought a high mile one owner Acura Cl-S. Car was just as they described, pictures did not do the car justice. The car was better than the pictures or the description. Thanks for being there when we needed you. The show room, my wife said I need to mention it. What an awesome showroom. Warm and welcoming.

Katiemax

May 9, 2014

I just Bought a new car for my wife from KDK. John Cirner was my salesman. He and Mike in finance were amazing. I couldn't ask for anything better. Just a great car and a great overall experience. A big thanks to you guys. This is a great place to buy your next car. Give them a try. We will definitely be back to see these guys for our next car.

FanCle

May 3, 2014

This is a very fair up front place. They have a nice selection of cars and trucks. No beating around the bush here. They tell you how it is. John the Sales manager is down to earth guy. I overheard the general manager telling a customer he would pay for the labor on a repair he probably should not have had to. What more can you ask for when dealing with cars that are several years old? They gave me a very good price on my trade in as well.

New RIDEGLINE Owner

Apr 17, 2014

Be sure and see John..... He makes car shopping easy. Phil and John made my purchase one of the best car buying experience in a long time. NO HIGH PRESSURE HERE !!!!!!

Jeff Kamerer

Apr 14, 2014

Very Easy to work with. Attention to the customer is very good, as well as their service employees are very helpfull with any quesitons during the buying process. Great Sales team!

John

Apr 8, 2014

I couldn't believe when I saw the Acura CL with manual transmission and low miles on the internet. I called and spoke to Phil about the car but, I did tell him I was hesitant to buy sight unseen. Phil told me that I wouldn't be disappointed and I'm so glad I listened to him. I've had the car five months now and it runs excellent. The transaction was so easy as RJ overnighted the paperwork and I returned on a prepaid envelope. Shipping arranged by KDK was excellent and the car arrived in Nevada when promised in spite of the bad weather the midwest was having. I did not have any problems and would not hesitate to buy sight unseen from KDK. I did feel bad for RJ though as I called him a more than a few times with questions. If anyone has doubts about this first class business let me say they are without a doubt trustworthy.

Chris H

Mar 26, 2014

I would like to say that kdk really does Care about their customers. I posted a review on here the other day about my experience with purchasing a car from them and I think I jumped the gun a bit. There was differently some miscommunication, John promptly took care of all my complaints and my wife couldn't be happier with her new Lexus. I will absolutely look for my next car at Kdk before looking anywhere else. Thanks again to John and the rest of the staff at KDK.

Ryand

Mar 26, 2014

I am 19 years old and this was my first time purchasing a car, as my previous one I had inherited. My sister had purchased her car through the guys at KDK and it seemed like a great place to go. I had seen a 2010 Nissan Altima online and loved it, in which I scheduled a test drive right away. I loved it even more in person. It had some minor scratches and a stain on the headliner that I was not fond of, but John and the guys at KDK were excellent. They did not argue or question, just said that they would have it fixed for me in which they did. There was no pressure on me, and John was very personable and helpful throughout the whole process. He even was able to get me new tires for the car at his cost, which really helped. From the moment I walked into the door til the moment I walked out with the car in my name, John and the guys at KDK were nothing short of great in providing customer service and a wonderful car buying experience.

Ray Snyder

Mar 24, 2014

My truck got totaled and I looked endlessly for something I could afford.I could not believe the outrages prices people were asking for total junk. I stumbled across KDK in one of my internet searches.I walked the lot on a Sunday looking at a few trucks that had caught my attention. I returned Monday when the dealership was open to look them over more thoroughly. I was impressed by the no pressure attitude on this lot. No one breathing down my neck to sell me anything. All questions were answered to the best of their ability and was able to test drive with no hassle.The entire staff was helpful and very accommodating. Special thanks to John Cirner the sales manager for making things smooth and easy. As sales people go I cant stand them but I would deal with John anytime. This will be the first time I have felt strongly enough about a buying experience to write a review and recommend to anyone. Thanks to all at KDK!

GF60

Mar 20, 2014

I WENT TO SEVERAL DEALERS AND USED CAR LOTS LOOKING FOR A USED CAR. I CAME ACROSS KDK BY ACCIDENT ON THE WAY TO A COMPETITOR BUT RECOGNIZED KDK NAME FROM INTERNET SEARCHES AND PULLED IN. THE CARS ON THE LOT WERE ALL CLEAN ALSO CAME TO FIND THEY HAVE MAINTENANCE AND INSPECTION ON SITE. SALES MANGER ( JOHN ) WAS PLEASANT AND WILLING TO WORK WITH ME ON PRICE. LEFT WITH A CAR THAT LOOKED LIKE NEW AND WAS 3 - 6 YEARS NEWER THAN SIMILAR MODELS I HAD SEEN AND VERY SIMILAR IN PRICE. GIVE THEM A VISIT.

David G

Mar 19, 2014

A car accident with my car totaled put me searching for a good value for a vehicle I wanted, could afford and depend on. My internet search brought me to KDK with 5 vehicles that met my targets. Spending a couple hours at the dealership test driving all, I settled on the one I preferred. The sales people, non commissioned, were there to help me, advise me on the various vehicles and added a couple that just came in. My selection had a couple mechanical issues that KDK took care of, and I am enjoying my "New" 2001 Infiniti. The staff was excellent! Everyone helpful, courteous, honest and not pushy. I have been recommending friends to be sure and give KDK a hard look. Their inventory is extensive, priced fairly, with some older models, with various mileage making a decision somewhat difficult, a very good thing! I know this doesn't sound like a used car dealer, and it isn't your typical used car dealer. Make sure you investigate this dealer, you won't be disappointed.

Lou Aguglia

Mar 11, 2014

KDK gave me a great experience. Everyone at the dealership was very kind and accomedating. John and RJ were very good to work with and were more then willing to make adjustments to make the deal right. Im very happy with my BMW and would definitely recommend them to a friend.

Glenn Howell

Mar 7, 2014

I purchased a Cadillac CTS from John Cirner at KDK today. It was a great experience with John from beginning to end. I had scheduled a test drive and the car was ready for me when I arrived. I was given the keys and had the car out for about 45 minutes on my own. When i returned John simply said how did it go and how can I help. We negotiated a bit and struck a very fair deal. No heavy pressure or hard sell. Just respect. KDK is a smaller, family run operation that is very professionlal and yet personal. I have watched their car inventory for some time. The have some excellent buyers and get some excellent quality used vehicles and then offer them at fair prices. For their size they seem to constantly turn their inventory whicn means a good flow of new vehicles coming onto their lot. If you are looking for a used vehicle KDK is definitely worth a visit in person, or online at their web site.

RandyK

Mar 7, 2014

I had received a recommendation to look at KDK Auto as an option the next time I was looking for a car and I was certainly not disappointed. John Cirner went out of his way to accommodate our schedule and was very helpful in setting up our test drives, even adapting quickly when we decided to drive a car that was not on our initial list. When we decided to buy, the process was extremely easy and was handled very professionally with no hidden agenda. I am exceptionally impressed with then entire dealership and would certainly recommend that you consider KDK if you are looking for a car. John did an awesome job and the rest of the staff was fantastic as well!

Jay L. Conrad

Mar 6, 2014

Shopping for a good jeep with low miles and in good shape isn't easy, as they sell very quickly. Using autotrader.com as my lot lizard, I was lucky enough to find a Special Edition 2004 Jeep Grand Cherokee at the family owned and operated KDK Auto Brokers Inc. I mention family owned and operated because that is the experience you get. Its a comfortable atmosphere, no pressure, straight up experience, with a lot of good cars and reasonable pricing. For example, I ended up purchasing the 2004 Jeep, with brand new tires, brakes pads, and rotors for $6295.00, even though the NADA guide listed it's retail value at $8100.00. That is $1805.00 below what they could have offered the vehicle for. I used the difference to purchase their 3 year warranty which can be used at any Jeep dealership in the country. What made the whole process seamless and enjoyable was my Sales Manager John Cirner. John addressed all my questions despite me dragging him out on the lot multiple times to address all my concerns. John processed my paperwork very quickly. Everyone who has previously purchased a car, knows that once you buy a car, it then becomes a hostage crisis to get out of their. Not here, I was out in a flash. And I'll be driving off with a complimentary full tank of gas. Thanks to KDK Auto Brokers Inc. and Sales manager John Cirner for the very positive Experience!

jgrossenbaugh

Feb 18, 2014

i have bought 4 vehicles from these guys never had any problems.like always the service is fast and easy no hassle pricing,this dealer knows how to sell cars and always has what im looking for. i will continue to buy vehicles from them!

Dylan T

Feb 17, 2014

As a first time buyer, I was nervous going in despite the amount of research I had put in to the car. I had heard horror stories of dealers trying to get one over on a person who may seem to be vulnerable, but this was certainly not the case when dealing with John at KDK. From the moment I walked in, I was treated with nothing but respect from not only John, but all employees that I came in contact with. I never felt overwhelmed, or like I had been schemed, duped, swindled, bamboozled, or even worse, hornswoggled. The car itself had a squeaky-clean Carfax report, and appeared in person exactly as it was portrayed online. I would recommend KDK to all potential buyers. The lethal combination of quality product and quality customer service was, to me, unmatched in the industry (as well as many other industries). I will be returning in the future, and suggesting to all those who may inquire about my "car guys." To summarize, my experience here played out about as friendly and efficient as anyone could hope for.

Stephanie P.

Feb 12, 2014

I went looking to see a specific Cobalt I had seen online. Everyone was ready to help me from the moment I walked in the door. Everyone was friendly and the service was fast and efficient. They answered every question I had and helped guide me through the process of buying the car I came for. I am extremely pleased with my experience.

Mandy from stow ohio

Feb 10, 2014

My husband and I purchased our new truck here last week. We dealt with the sales manager, John Cirner directly. He was wonderful in helping us through the entire process. He was knowledgeable about the truck and made us feel at home. My husband and i were impressed with the entire experience. John was first class. We will recommend to others when we have the opportunity.

John S

Feb 7, 2014

Great customer service and care, I've bought 2 cars from these guys and will likely head back next time I need another.

Kevin

Jan 30, 2014

Going for my first purchase on a car, and my families fourth car from KDK. They are great! So nice, so easy to talk to about the cars. A couple times they even offered some coffee to myself and my parents so we could warm up from the freezing cold outside. They helped with each step of the process, and were great about not putting any pressure on us to make a decision.The employees of KDK are simply great. We will continue returning to KDK for purchasing used cars.

Mike T

Jan 29, 2014

Great buying experience! John was courteous and very fair. I never experienced such a smooth and orderly transaction. Also, consider an extended warranty as it will save you headaches and money and give you peace of mind for your family. Thank you!

Chris

Jan 27, 2014

We just bought Honda Civic from KDK and overall the experience was excellent. The car checked out in good condition and felt it was very well priced. No haggling needed as the price that was advertised was their best price. I originally questioned the interest rate they quoted us as being too high, but after doing my own research it turned out to be very competitive. Very satisfied with the experience overall and I would recommend this dealer!!

PHIL D

Jan 23, 2014

I have bought a few cars and this by far was the easiest experience. The car was as described on the internet, car runs great got the 1 year warranty and got the car I wanted for a great price!! John Cirner THANK YOU VERY MUCH! WHEN ITS TIME FOR A NEW CAR I WILL DEFINATELY BE COMING BACK TO KDK!

Austin Johnson

Jan 16, 2014

This was our second time purchasing a vehicle from KDK Auto Broker and both times we received great service and both times we received great vehicles. The hassle-free atmosphere is a plus. They allowed us time to look over the vehicle and drive it without any pressure. They were even so kind to accommodate us by putting the vehicle in their garage so we could look underneath it because it was raining at the time. John Cirner is a very friendly salesman. He took the time to talk to us and work with us. We never felt rushed or pressured. The vehicles are also priced very reasonably. We have already recommended this business to friends and family from our first experience and will continue to recommend them. We will definitely be coming back.

Miki Collins

Jan 14, 2014

Being a woman, some dealerships have a tendency to talk down to you. The moment my friend and I walked in John made us very welcome. He asked who was buying the vehicle and I said I was. His attention was focused on me, and not my male friend. I did my research on them and I was very impressed, especially with the BBB. I test drove my 2000 Lincoln Town Car and just fell in love. My friend, Roger, who owns Lincolns told me I would be foolish not to purchase this car. John put me at ease about a service contract, did no hard selling, because the Lincoln said it all. They have nothing to hide, even giving you a FREE Carfax---other dealers don't. I had asked about the pricing, because the window sticker was different from what was online. He immediately told me they had reduced the price and that is what I would pay for the car, not the sticker. All in all, John, TJ and RJ made my shopping experience as easy as possible and I will definitely will recommend them to anyone I know who is looking for a good used car. Thank you guys. Yours, Miki Collins

Boughtmyfirstcar

Jan 10, 2014

I just bought my first car from them. They were very willing to help out and even fixed something on the car before I bought it. Great place, I recommend it!

Lowell

Jan 4, 2014

I recently made the trip to KDK Auto Brokers with my wife and daughters to find another car for my wife. We were immediately impressed with the hassle-free atmosphere and enjoyed the fact that we were able to browse their inventory and focus on our search without feeling pressured. We found a beautiful 2010 Ford Taurus Limited that my wife and I both knew would be the perfect car for us and it was very reasonably priced. The sales team members were a pleasure to talk to and made our buying experience easy. They also were prompt and genuine to resolve any concerns that we had after the sale - Thank you TJ, John, RJ, and the rest of the team for making this a great experience for us.

Josh

Dec 26, 2013

I'm typically not the kind of person to jump online and do reviews of anything, but KDK impressed me so much, that I will gladly take the time. I walked in on a Saturday to look at a vehicle I had researched online. Everyone was extremely accomodating and got me all set for a test-drive. I liked the drive, so I agreed to purchase the vehicle pending an independent inspection on the following Monday. They actually took the vehicle to get inspected for me to save me the trip. When it was done there were a few issues that were found by the garage that looked it over. Rich immediately told me, "Great, we will pick it up right now and get everything fixed." I was stunned. Not only that, he had his crew work late to make sure I was on the road (safely) that night after work. They have even offered to take care of anything that might happen during the first few weeks of ownership. Rich, John, and their entire crew are first class. If you want piece of mind at a fair price, this is your dealership.

Tim -average dad buying son a car

Dec 26, 2013

I like the fact that the owner lists his personal phone number on his website. I called the number, got vm, and hung up, leaving no msg. Phil called me back promptly. To me, listing your personal phone # means you are not hiding from anyone or anything and therefore, must feel comfortable with your reputation. Secondly, returning a cold call promptly means you are interested in your business and the people who call it. Smart business - a place that makes me want to do business!

Joanne Ryan

Dec 14, 2013

John Cirner was very accommodating with my purchase of my vehicle I was most pleased how quick and efficient business was. I would recommend him highly.

Scott Lewis

Dec 6, 2013

I went there after finding an ad online for a used truck that they had, 2000 Ford F150. I called them to see if they had it still, so I went to look at it. They had it pulled out front for me and warmed up! The salesman asked if I had any questions, I told him no, just give me some time to look it over, and he left me be. After several minutes he came out with a license plate for test driving, got a copy of my license, and said to take a drive if I liked. For a used truck they had already put some excellent work into it, new tires, brakes, exhaust, completely detailed. As soon as I came back, I told him I'd take it as long as they took care of a few small things I noticed and it was not a problem. The financing was approved, buying process went smooth. They are professionals here. Nice facilities and nice people.

Douglas Husser

Nov 15, 2013

This was by far the best experience I had buying a used car! The price was the lowest around, the buying process was simple and easy, and their customer service was honest and exceptional. Thank you, John, and many thanks to the staff at KDK!

Barb from Lakewood

Nov 1, 2013

This location had a good selection of the kind of used cars I was looking for. The sales staff was helpful and responsive, specifically addressed any questions or concerns I had and made suggestions that were really useful. And I think I got a darn good car for the money. I will certainly look here the next time I am looking for a used car.

tracey hopkins

Oct 25, 2013

10/24/13 I saw a jeep on their website. Went there that night took for a test drive and wanted that jeep. Spoke with John Cirner and he was awsome. He took care of everything in no time. I will recommend anyone looking for a car to them

Gary N

Oct 18, 2013

John Cirner(Sales) and Mike (finance) did a wonderful job! The original person I spoke with, I won't mention any names, was not very negotiable to me as a repeat customer. I almost did not go in and look at the car because of him. But John worked out a deal and Mike came back with an extra $200 for my trade in, which I did not expect. They were extremely personable and the owner was very friendly and accommodating.

Jeep Lou

Oct 15, 2013

Bought my Jeep from KDK back in August, knew I would be going back to them to get more. And last night bought a Oldsmobile Intrigue for my daughter. Have already referred a friend to KDK and he also bought a car there. Everyone there is so easy to work with. RJ answers all your questions via email quickly. All their cars are CLEAN and well taken care of. I highly recommend KDK Auto Brokers.

Marty

Oct 9, 2013

Have had the best experience working with John Cirner (sales manager). Have found everyone friendly and courteous. Great place! No pressure or hassels. I will definitely send my friends to KDK!!!! Thanks John (owner) and John Cirner, you have made this a pleasant experience!!

Hope in Ohio

Oct 3, 2013

I called about a car they had listed on their website. Being a single woman I sometimes worry I will not get the best service. KDK was different and made the whole process was painless and easy. The car was waiting for me when I arrived. John stayed late so that I could have a thorough test drive. He actively listened to my concerns and took care of them. Based on my first impression I would purchase from this dealer again.

Jason Davis

Sep 27, 2013

I waited about a month before I wrote this review. Wow is all I can say. I looked for a vehicle for two years for my 16 year old now 17 year old son. I had a budget and it was hard. I was almost scammed twice online, went to horrible dealers, shady car salesmen and just overall dream crushers. I was beginning to give up. I then stumbled across KDK and decided I should at least try one more. I went in thinking the worst even after reading all these glowing reviews. I could not have been more happy with the entire process. I keep telling myself that something bad has to happen I swear. From John in sales (who has my same sense of humor), to Mike in Financing to Phil (who answers the phone himself at all hours!) and his Dad the Patriarch, the whole place is like an extended family. Weird I know. Whenever I had an issue, it was immediately fixed. No argument, no debate, no hassle. Just great people honestly. If I am ever looking at another used vehicle I will always start here. I will always refer people to them first as well. Oh, he ended up with a sick F150 with tons of muscle...things happen for a reason!

Aaron S.

Sep 24, 2013

I bought a 2001 corolla from them I had some issues after I left. I probably should have just called first before I put my first review up. I got a call from the salesman and he wanted to know what he could do about the situation. I was surprised he called. This showed me he did sincerely care about me. I was impressed, never had that happen before. We discussed all issues and he offered to make it right. I am glad he called. They have some nice used cars. May shop there again.

Marcos

Sep 21, 2013

I've been shopping around for the right car for several weeks and after several visits to KDK both Phil, the owner, and John, Sales Manager, provided me with prompt communication and not once harassed me with pushing their cars. John was there for any questions but leaves you to freely browse and assist you when you're ready. I like this approach! I'll be back to purchase another used vehicle in the near future. Thank you KDK! - Strongsville

Renee

Sep 20, 2013

I first came to KDK for repairs on my personal car. and was treated very well. Great mechanics that are extremely hard working and efficient. While I was on premises Phil (one of the owners) pulled in with a used car he just purchased and I knew I had to have it. I was treated so well by a great group of sales people and feel I got a great deal. Myself I have only bought one vehicle by a dealer ever and swore I never would again. NOW I will only and always take my business to KDK.

Rob

Sep 16, 2013

Picked up a work car. They repaired noted issues. Car was ready for pick up at stated time.

V Miller

Sep 11, 2013

KDK's cars are just as described on their website. A great dealership to deal with. Quick, reasonable negotiations and they were willing to work with us being an hour and a half away. We would definitely check their inventory the next time we're looking for a used car.

mark j conley

Sep 7, 2013

well all I got to say KDK AUTO BROKER is the best car lot in the Cleveland area I went to about 15 car lots befor I decided that this would be the van for us I looked at some maney vans but when I got to the lot john was there to anser all my questions and all with honesty that's what I like ill never go to another lot after buying a van for kdk I had a small problem and john the sales man took care of it he really cares that's what making buying a car is all about love thes guys conley family from Berea ohio

Shannon

Sep 5, 2013

Coming to KDK I was on a tight budget and had no real expectations of finding a car within my price range. After looking around (With two small children in tow), I finally found a car that I fell in love with. However, it was still slightly out of my price range. I talked with John, who went out of his way to get me the best price that I could afford. While we waited, they brought us water and suckers for the children. The staff is friendly and seems committed to their craft and helping people find what they are looking for. There was no pressure to make a purchase and the atmosphere was friendly. Even after making the purchase they went out of there way to correct a few details that where wrong with the car in order to make sure that I was taken care of. Thank you KDK and thank you John!

TJ

Aug 31, 2013

Saw a few trucks online and decided to stop in and see what shape they were. The pictures online matched the vehicles and were not misleading. The salesman was very busy but made sure we were comfortable while we waited. The owner and other workers were very helpful and nice as well. We wanted to test drive a few vehicles and he wasnt bothered by it in the least. Gave us the keys and said "take your time." felt no pressure to buy and the saleman wasnt hovering. Ended up buying a 03 silverado. The check engine light came on the way home. I called them back and they said bring it right in and we will take care of it. Not having bought an extra warranty they could of told me to kiss it, but stood behind thier product and fixed it for free. Will be shopping here again.

DukeCorban

Aug 29, 2013

I just purchased a car from KDK and I am very pleased! I had been to quite a few lots and KDK stands out always. They have quality cars at an affordable price. John Cirner went above and beyond! He was a delight to deal with... very friendly and a great personality to work with. If I know of anyone who needs a car I am sending them to KDK =)

KARISSAsunrise

Aug 19, 2013

I recently totalled my car and am super strapped for cash. I also have never gone through the car buying process before but my parents always got their cars from here so I figured I'd check it out. I fell in love with a 2007 prius but wasn't going to make any decisions without my dad looking at it first. I went up later that day with him, and the guys explained everything with the car. They didn't try to pressure me into buying it or anything, just basically made sure I knew what I was looking at. When I finally made my decision, they walked me through the whole financing process and gave me tons of estimates on my payment. John was incredibly patient with me when it came to the decision on a warranty, which was really nice. If I ever find myself in the market for another car, this is definitely my first stop.

KDK FAN

Aug 19, 2013

Just bought a car from KDK Auto and dealt with their Sales MGR, John Cirner, He was by far the best, most professional person we have encountered while doing business in a long time if not ever. He worked out a price for us that was affordable and went over the car with us so till we were comfortable with all the features and drove off the lot!!!! Thank you John!!!!!!!

Kris

Aug 15, 2013

Just bought a 2004 Jeep Grand Cherokee from here. KDK took really good care of my wife and I when we came up to look at a few SUVs. There was no hassle and they let us test drive any car we wanted. Within a short time, we were happily driving home our new (to us) Jeep. Great experience.

Dan

Jul 31, 2013

I had been serching for a car for my daughter for two months without much success. We had a ceiling of what we could afford, and the selection was sparse. I came across KDK on Cars.com when I searched for a Mazda 3 in our price range. Lo and behold they had one! I called them to inquire if it was available and it was. THe time of my call was 5:45 pm.....I told them I would like to come in so my daughter could drive the car, and that I probably wouldn't be there until 6:45 (15 minutes before they close. They had the car ready when we arrived, and allowed us to test drive until almost 7:40. My daughter loved the car. We worked with John Cirner to make the deal happen. He, and the entire family at KDK were absolutely nothing short of outstanding. I will be shopping for a car for my son within the next 60 - 90 days, and there is not hesitation on shopping and purchasing from KDK.

eve "suckers are a bad idea lol"

Jul 31, 2013

John was the best customer service associate I have ever encountered. He was so friendly and relaxed I felt like I was at home. apparently so did my kids because they made such a mess that I felt horrible but he just laughed. being a single mother and having to bring your children with you to look for a car is a very hard thing to do but john made it easier for me and I left with the car I wanted and extremely happy. this company is there to help you and takes pride in their work and I would give them 5 stars in a heartbeat.

Jesse Garbanian

Jul 29, 2013

I saw an ad for a nice looking 2005 Ford Focus and thought Wow! This car looks good, low mileage, I should check it out! Sure enough, the next day I'm looking at the car, and had a test drive after we found out that I would be able to be financed. The car ran great, the price was very reasonable and they were able to work with me to get a 3 year warranty with my new car. The staff that I spoke to and dealt with were all very friendly, knew what they were talking about and were very personable. I never once felt out of place or pressured into buying this car, or any other car on the lot. Before purchasing, I was able to let the dealership know a few things were in need of fixing and the dealership had what could be serviced at that time completed right then and there, before I signed any papers! All in all, I was astounded at how KDK ran things and was very happy to buy from them and have already recommended them strongly to a few others in the market!

Colton Cieslak

Jul 23, 2013

I just got a very nice, very clean, BMW from here. John Cirner helped us with the whole process. He was incredibly helpful dealing with some minor problems with the car and was very nice to us. This is a great place to buy a car because they will help you out with anything you need.

Michael

Jul 19, 2013

Very relaxed atmosphere. John, my salesman mad me feel very welcome as did the other staff that were hard at work. No one was too busy to say hello or ask if I needed help with anything. This was my first car buying experience and I did not feel pressured or overwhelmed. John was very helpful with the process of figuring out the numbers. I am picking the car up today so hopefully my second experience and review will be just as good as this one.

Matthew Bertram

Jul 17, 2013

This is my second vehical purchase from Kdk. They are no pressure, have a great selection, fill your first tank, offer different levels of warranty to fit your needs, and take care of there customers. Coffee and donuts were offered while I waited, but I was in and out in 1 hour. My car had trouble the fist day and they fixed a $350 throttle body for free. I'll be back!

TKovacs

Jul 16, 2013

Excellent services, helpful and friendly environment. This was my first car I bought and I felt very comfortable with what the salesman told me. I trust this salesman and dealership very much.

BrownsFan

Jul 9, 2013

The world class customer service this dealer offers is amazing. Every associate was kind and helpful. I have been to many dealerships during my journey to find a new vehicle and their service is what sold me. I was so satisfied with the overall presentation that I actually bought another car for my fiance. The entire process was easy and very efficient. I was in and out with two cars in under an hour. The sales team also made the financing of my purchase very efficient. I had an answer with my payment amounts in minutes with low interest rates. The selection of vehicles to choose from with this dealer is also amazing. They have everything at rock bottom prices. If your in the market for a reliable vehicle this is your one stop shop. Happy car buying!

A Sales Guy's Review

Jul 8, 2013

My college senior was due to upgrade his first car and had been all over the place trying to find a nice upgrade to take back to school. Having had a good experience with the KDK team a few years back we stopped in to see what they had available. Their lot was full of clean cars with several that he had on list wish list. Their staff was friendly and helpful from the minute we arrived. They were not the least bit pushy or overbearing like at the typical "used car lot." We worked with John Cirner and put our deal together. I am a sales professional so I don't want to be sold. Help me out and I buy. Well, we bought and I would recommend the KDK team if you are looking for a nice used vehicle.

Novelista

Jul 2, 2013

The atmosphere of KDK Auto Brokers was very relaxed. We did not feel pressure to make a purchase. The staff was very accommodating and agreed to hold the car we were looking to purchase overnight. We were pleased with their excellent customer service and agree that we would defiantly shop here again! Also their website is easy to navigate and provided us with lots of pictures so we could make sure the car we were interested in was worth the 45 minute drive...IT WAS :)

Eric

Jun 29, 2013

Needed a bigger vehicle for our growing family and KDK had exactly what we were looking for. John gave us time to go through the vehicle without pressuring us. Let us take the car for a drive and gave us a deal that fit within our budget. Will definitely shop there again.

RED DAWG

Jun 23, 2013

The salesman, John "What's up?" Cirna was an honest guy trying to make a living. He showed us the cars on the lot and helped me pick one. THANKS CIRNA!

Alan C.

Jun 6, 2013

I just purchsed my second vehicle from KDK. Our salesman, John Cirner, helped make the buying process clear and simple. I live over an hour away, and their website really simplified shopping for our next vehicle. KDKs prices and selection have me confident that when it comes time to shop for our next car, they will be our first stop!

Michael Bishop

Jun 4, 2013

I can tell you that my past experience in shopping for a used vehicle has made me very wary of ever setting foot on a used sales lot again. I'm not about to buy new, so when my trusty 21-year-old F350 finally gave up the ghost, I cautiously set out to find a replacement truck. It was my pleasure to find KDK Auto Brokers and to do business with them in purchasing my new (to me) Chevy Silverado. The web site descriptions of the vehicle were right on and accurate and the price was more than fair. The sales staff at KDK was easy and efficient to work with and the transaction completely painless- My wife and I are very happy with our purchase! We can wholeheartedly recommend KDK to anyone looking for a pre-owned vehicle- and have already done so!

B Krieger

May 28, 2013

I've been waiting for the right vehicle to come by for quite some time and it just so happens that KDK had what I was looking for two times in a row now! The salesmen and service guys are all very willing to help and they are a great group of guys. I couldn't be happier with my experience there, especially with the prices! Both vehicles I bought were under price eliminating the need for haggling. They also move cars quick because of the prices, so if they don't have what you're looking for, chances are they'll have it soon!

Satisfied buyer

May 24, 2013

Bought my sons first car there a few weeks ago. I think that this is the best place to buy a used car in Northeast Oh. If you are looking to buy used no need to go anywhere else.

J Vance

May 14, 2013

I was in the market for a 7.3 diesel for almost two months. After repeatedly going to see the truck I was looking for and being disappointed, I came across one at KDK Auto. The pictures looked great online and the price was over 2 grand less than comparable trucks I'd seen. I learned the hard way that pictures can be deceiving. I asked them to give me additional close up pictures of the truck and the underside. This wasn't a problem and was done quickly. They also offered a phone walk around which I appreciated- told me about some scratches, ding, etc. The truck was from the south and showed as such. We worked out most of the details over the phone and email. When I came to pick up the F-250 everything was just as I was told. The staff was great- no nonsense and the truck was just as described. I was very happy with the entire process. I will keep them in mind in the future.

MINI lover

May 4, 2013

I came back several times over a week looking at one particular car and was treated very well every time even though I hadn't committed to buying the car. When I finally brought a mechanic with me (my son) and asked if he could take the car and inspect it I was once again treated very well and was told "sure" . My son found on oil leak and upon returning to the lot and telling them about it they put it up on the rack and along with my son found the problem and said without hesitation that they would fix it for me. They were friendly and pleasant all along the process! I'd definitely go back again!

Amy Anderson

May 3, 2013

My whole experience dealing with KDK with outstanding! Everyone was very helpful! I definately plan to stick with them when it comes to doing business with vehicles!

SweetPea79

Apr 29, 2013

In from Va. Have been looking for a Lexus 330 in our price range. Wholesaler at home tried to sell us one that looked beautiful but when inspected needed repairs costing $5,000.00. They didn't even care. Came to OH to regular dealer. Who had a car within our price range but it had a weird shutter upon acceleration, acted like it was no big deal. We said pass. I am glad we did because today I found exactly what I wanted a year newer for the same price in excellent condition. Plus John and staff took excellent care of me. Also great sales room beautiful to wait in. Will recommend them to everyone I meet. I

Dave N.

Apr 26, 2013

My wife and I are very pleased with our recent purchase experience at KDK. We were looking for a small SUV for our daughter and found them online. We were very happy with the prices and selection- the quality of the cars was great. John our salesman couldn't have been nicer and the process was very smooth and laid back.

Kris M

Apr 23, 2013

Avoid. I told the dealer I would write a review so I didn't want to lie. We drove 2+ hours from PA to view a 'clean carfax' Honda SUV that was promised to be in 'ready to drive home' condition. Within 2 blocks of the test drive the vehicle began to shake and slow slightly. I had my daughter pull it over to let it idle. Within a few minutes the check engine light came on. We made it back to the lot and I gave them back their keys. When called on it, my daughter and I (2 females) we were told to get off the lot twice as if we weren't leaving already. We drove quite a distance to see a vehicle that was not only misrepresented, it broke down ON the test drive. When we got it back to the lot, I advised them to give it a push back to the space to avoid further damage - their reply was a lot can happen in 3 hours. They are so right. A lot can happen in 3 hours. Like a child injured on the drive home from their first major purchase or like a check engine light intentionally thwarted. Really? As if the child of a mechanic wouldn't recognize a cycle scam. Given our experience I believe the positive reviews on this site are shills. Avoid.

S. Black

Apr 21, 2013

I was not expecting the type of service I received when entering KDK. I was kindly greeted by every single staff member that walked past me; each member ensured that all my questions were answered. The service was fast, efficient and up-front. I never felt pressured and felt that any questions I had about the car I was purchasing were answered truthfully. The service was impressive and the environment was comfortable.

Lisa K

Apr 19, 2013

I consider myself to be internet savvy and was very measured when doing my online search for a used Camry. After narrowing my search down to 3 area dealers I went with KDK because of their pricing and Carfax reports. They had great pricing on all of their inventory and it seemed that most were 1 or 2 owner dealer trade-ins- which was what I was looking for. After corresponding over at least 6 emails I felt very comfortable coming in. The process when I arrived was quick and easy. The car was as I'd expected and the staff was very friendly. I didn't feel pressured in the least. A very nice experience overall. Thanks guys!

Tom Mc

Apr 15, 2013

One of my least favorite activities is shopping and buying cars. KDK made this as easy as possible. Low pressure, direct answers, knowledgable staff, good guys. I would recommend anyone looking for cars to check KDK out. John, TJ, RJ very easy to work with.

Sheryl

Apr 9, 2013

This was the best car buying experience from beginning to end. The entire team, John, RJ, Mike and John were so professional, polite and above all showed a level of honesty and integrity beyond words. I would recommend anyone to purchase a car from Team KDK. PS...I'm loving my Benz

kate gary

Apr 8, 2013

Found a great '99' red Civic-put down payment,over the weekend found out our credit, insurance etc. would be in jeapordy w/co-signing because of her past bad behavior. She is getting on the right track-we had to make adjustments with KDK's help. She will be responsible for all & we still can get her a nice car. You guys are the best.

Scott M

Apr 7, 2013

I just bought a 2005 Infinity Q56 today from KDK. The entire buying experience was idea! RJ Elser was honest and upfront over the phone, which got me to drive to Brunswick. John Cirner was informative and low key in presenting the car and negotiating the pricing. Mike Healy was outstanding in handling the financing. John Klima was very hospitable as the owner. All in all a tremendous buying experience! I would highly recommend this dealership. It is all in the attitude...and theirs is outstanding!

Gottschalk Family

Apr 4, 2013

While shopping for a used car on a limited budget for a picky 16 year old girl, this was the best car dealer we had visited (and we had visited a lot). We were recommended this dealer by our mechanic who had heard good reviews out of the place. After months of searching and looking at the same few dealers (one whom had treated us horribly), we thought it wouldn't hurt to look here while we were in the area. Right away, we were greeted by John C, who offered us beverages and took care of us right away. We told him what we were looking for and the price range we had, and he pulled up a list of cars for us. He had us look at two right away, both on the lower end of our budget. The first car we test drove was the one we were interested in, and knowing it had just came in and not yet been serviced, we were able to take it to our mechanic to have it looked at. Other than a few minor issues, it got a good report. Back at the dealer, we were assured these small issues would be taken care of along with any other service their technicians check while inspecting newly brought in vehicles. We also knew that another service would have to be done on the car in the near future, and we were offered this service at a much lower place than any regular mechanic would do it for. Very pleased with the car and the service, we wrote a check for the full amount of the car and will pick it up in a few days. Definitely would recommend this dealership to friends and family! Even while busy with other customers, we were taken care of with respect and in a timely manner. Very happy with KDK!!

Demet

Mar 30, 2013

We were very impressed with the service and professionalism at KDK auto. Our sales person John Cirner was low key and helpful, as was everyone at the dealership. It is truly a no hassle car buying experience.

Robert Wright

Mar 30, 2013

Great Experience at KDK. My son says this place is like a car toy store! We were very pleased with the selection and condition of the cars and suvs- good variety- BMW's, Mercedes, Ford, Chevy, etc. Also liked the Carfax reports being easily available to look at. The staff was very friendly and we couldn't be happier with our new Altima!

Kevin Jenkins

Mar 21, 2013

This was one of the best dealership I've ever stepped foot in. The process went well and fast and I'm happy with my purchase. Will refer anyone whose interested in purchasing an automobile.

Doug Maynard

Mar 13, 2013

Saw a Toyota Tacoma online and being a Saturday, I drove there to look at the vehicle. I was looking at the vehicle, taking my time and really thorough before being approached and told that if I needed any help or had any questions to just ask. I decided to test drive the Tacoma and when I asked to do so, it was no more than 5 minutes before they had a copy of my drivers' license and the Tacoma was parked at the side door, running and waiting on me! I took it for a nice drive and took my time, testing every option on the Tacoma. I returned to the dealership and although we could'nt make a deal at this time, I WILL be going back as soon as I sell my current vehicle and/or our income tax return arrives and I WILL be purchasing if the vehicle I am interested in is still available. I was VERY happy with the "No Pressure" sales approach at KDK and they are all laid back and give a person elbow room and time to look over thier inventory thoroughly and are more than happy to answer any and all questions. They all seem to be very honest, unlike so many other dealerships I have been to recently where the salespeople are more like Buzzard's looking for a quick meal of your wallet!! I will DEFINITELY return to KDK ASAP!! THANKS, Guys!!!!!

Jeff GTO

Mar 13, 2013

Got a sweet ride from the nicest group of people I have encountered in a long time! Not one bad thing to say about my used car experience with KDK. I recommend them and I would definatly purchase from them again.

HappyFamily

Mar 8, 2013

MY husband and I have benn lookingfor an SUV for little while and i am the main Picky one , i saw a trailblazer on thier website and i went up to look at it before i wasted my husbands time if i like it or not , i was helped by a very nice salesman John and hetold me lil about the car and the service guy even came out and said itwas a great truck , i was Very happy with how it started and looked and it had everything i was looking for . later on i came back and brought my husband and it was close to closing and i showed him the car and heasked a few questions and the John was honest with him we took it for a test Drive and Fell in love with it . the finacing part the salesman owner and fianance guys all worked with us and made it a wonderful experince and WOuld recommend this place to any one and plan on coming back to buy our next car there too . My Husband and I agreed that this Car buying experince was Great and it was a Happy and pleasnt step in our Life . Thank you KDK for making it so Wonderful :-)

Jeff and Tennille Goodrich

Feb 22, 2013

Amazing service! No pressure sales! We had financing and they checked to see if they could get us a better deal. Real down to earth people!!! We asked to see a vehicle and two minutes later, it was ready to test drive. We personally dealt with John Cirner but while we were waiting everyone that came through said hi or talked with us. Great place to get a great vehicle!

Ashin

Feb 20, 2013

I just want to say thank you so much. We found the car we really wanted with all the options right here at kdk, We thank you~

ChopRod

Feb 17, 2013

Found a used 2003 Ram 2500 2WD Hemi Quad thru the internet at this dealership. It wasn't quite what I was looking for but condition shown in the pictures looked nice for the year. I never buy sight unseen so we drove 65 mi to check it out since we read such nice reviews. Upon arrival the truck was priced $1000 more than the website posting. As we checked out the vehicle- it was unlocked- we noticed some slight damage to the bed that had been repaired only meagerly but didn't show up in the pictures. That's why check it out in person! It wasn't a perfect vehicle but was 10 years old with low miles and we were going to use it on our mini farm anyways not to impress anyone else- it was really pretty nice overall. No salesman came to bother us as we crawled around and underneath. Went inside and located the salesman we emailed got the keys and we took it on a long test drive. It was nice to drive it a while in order to know what you are buying. Usually other dealerships have a set two mile route and that's about it. And, if it doesn't have a warranty, they should let you drive it a little more than usual! They were quite busy and made the deal with the owner John who honored the internet pricing and actually we were able to negotiate a better out the door price since we had no trade and were paying for it upfront. And yes, very casual experience, no mind games as they want you to decide to buy the vehicle, not them. Donuts and coffee- just ask for the real cream- but my favorite was the Reeses mini peanut butter cups!

Beatrice Gomez

Feb 16, 2013

Staff is friendly and helpful. They were honest and very informative. I have never been more satisfied with a car purchase. I would recommend KDK to everyone - my niece is on her way there NOW!!!!!!!!!

Mary Paige

Feb 9, 2013

Very happy with my recent purchase experience at KDK Auto. This place is a little known gem in my opinion. You don't get the typcial "car experience" at all. The people are nice, layback and the overall place is great. I'm very pleased with the purchase of my Corolla and I'll definetly be back. Thanks again guys!

Eliott

Feb 1, 2013

Serviced was fast and easy and the salesmen were very helpful and curtious.

Stan C.

Feb 1, 2013

My wife and I were looking for a particular type of vehicle when we came across a 2004 GMC Envoy XUV that would fit our needs exactly. We found 4 of them in a 100 mile area and came across KDK Auto Brokers only 5 miles from where we live. The XUV was the lowest priced and lowest mileage of the 4. This happened to be a Sunday and their hours were Monday through Saturday. We had set up an appt. at a new and used dealership that day to look at another vehicle and thought we would stop in KDK's lot to look at the Envoy. To our surprise, they happened to be open. One of the lot guys stopped what he was doing and asked if he could help us. We told we were interested in the Envoy. He said he just had started it and took us inside to talk to someone. There were other people in the showroom and we ended up talking to David (service manager). After talking for a short time, we asked if we could take it for a test drive but it was low on fuel. David went and put gas in it. Long story short, came back and was approached by a gentleman,John Klima who happened to be the owner(working on a Sunday) and told him we liked the vehicle but had set up an appt. and would let him know on Monday. He said that was fine. Needless to say we have since purchased this vehicle. My wife and I have purchased around 50 cars in our lifetime and I don't have any reservations saying John, his staff from the young lady that answers the phone to David, John(sales), and RJ that this dealership is by far the best we have ever dealt with, bar none!!!! Their professionalism and service exceeds anything we've experienced. We are pleased in how we were treated and any issues that came up were resolved immediately. Their service is outstanding. Thanks to John and his staff....it was our pleasure doing business with your company!!!!

Dan P.

Jan 19, 2013

My wife and I drove from the Pittsburgh area to purchase our ES 350 and were very satisfied with the car and our purchase experience. The staff was very cordial and laid back- really a breath of fresh air. Our Lexus is very clean and we were in and out in less than an hour- no kidding. They had a nice variety of inventory as well- as far as suv's, trucks, cars go. We are going to tell our friends. Thanks again guys!

F250Driving

Jan 11, 2013

This place was great, quality cars, friendly staff, and great prices. The whole experience was fast and painless, and I would definitely not hesitate to come back for my next purchase. Thanks again!

M Evanger

Jan 10, 2013

Recently purchases a vehicle from KDK Auto. Couldn't be happier- the staff was very friendly and the car is great. No pressure no nonsense transaction- the way it should be. Thanks again guys!

P. Wagner

Jan 5, 2013

Just bought a car at KDK Auto Brokers. It was a great experience to buy a car from a non pushy salesman- John Cirner. John treated my son and I great and gave us a fair deal on a 2006 Lincoln Zephyr. Also the showroom was very nice and had great chocolate chip cookies. The next time I buy a car I will visit John at KDK.

Anthony Angelo

Jan 4, 2013

My father and I went to go test drive a 2006 Lincoln Zephyr and ended up buying it not only because the great conditon and quality of the car but also because of the great quality of the service. Have no problems with the car but im sure if I did come across one KDK would be more than happy to assist me. As I purchased the car it had about a quarter of a tank of gas in it and before I left the lot the car salesman took it and filled it up for me and thought it was a really nice gesture. I am pleased with my overall experience and would recommend KDK because of my satisification and overall service.

Mary H.

Dec 28, 2012

We recently left a deposit with RJ on a car from out of the area. After an unexpected situation arose and we weren't able to make it in within 3 days- which is their policy- he had no problem giving us more time and holding the car on our word. When we arrived we were very pleased with the car save for some scratches on the body. John, the salesmen when out of his way to pull one of their detailers off of a car to help out. After about 40 minutes of buffing and polishing the car looked great. They went over and above to make us happy and make a 12 year old car look nearly new. Very positive experience!

Mountainmandew

Dec 18, 2012

They listen to what you have to say, no high pressure bs! you take you test drive , you come back and talk with them and they will work with you. Reasonable price for you car-truck and out the door you go!

Billy

Dec 14, 2012

This place is a joke. Seen a few cars online so I stopped in to check them out. The pictures of their cars hide alot of things and the cars are poorly serviced. The salesman kept talking in circles. This place makes me hate shopping for cars!!!!

AmberB

Dec 11, 2012

I recently drove over 7 hours from PA to OH to view/purchase a vehicle from this dealer and I couldn't be happier I made the trip! I was looking for a specific car and wasn't happy with the selection I found in my area and the car at this dealership had everything I was looking for only problem was it was 400+ miles away. After long deliberation and wanting to be 100% satisfied with the large purchase I was making, I decided to make the trip. After first arriving on the lot, I quickly noticed that unlike other dealerships, no one pounced on me as I was checking out the car even though I was obviously interested. Even when I walked inside no one greeted me for about 10 mins. Personally I hate pressure sales, but at this point I was really starting to question where was the customer service (& my decision). There was a lot of hustle and bustle inside, it was a Saturday and everyone who worked there seemed to be occupied with other customers or other things. I was finally greeted by the owner who asked what car I was interested in and pretty much handed the keys right over with very little discussion (he copied my license first). The test drive went well, the car drove great, but there were a few minor repairs needed. When we went back to discuss further, we sat down with the sales rep and that's when the experience and attentive customer service began. It was explained that the dealership is family owned & operated and prides itself on having a no pressure environment, but when you're ready to purchase they're ready and willing to assist. We expressed our concerns, the repairs needed and EVERYTHING was addressed right away. The sales rep was attentive, transparent, knowledgeable, concerned, flexible, honest and one by one I met the rest of the staff too. They have a head mechanic on site who was great. He brought the car in right away after I expressed interest, to service the car and repair the issues on the spot. There was one small thing they couldn't fix, but offered to order the missing part and ship to my house the next week (all especially impressive in my opinion since they're selling used as-is vehicles). Most importantly after doing a lot of research(& the condition) on this car...the price was a steal! I haggled a little bit but the original sticker price was more than fair. Overall I drove home very satisfied and if in the market for a car again I will check out this dealer's inventory again despite the drive. They're definitely worth the look, offer quality cars, good service and great prices. (Thanks TJ!)

Nae NV

Dec 6, 2012

I had been looking for a Good Used SUV for 4 months now. I stopped by KDK and they had a BMW X5 on sale. Lower than K.B.B.Im super excited about it! I feel soo confident in this purchase because they helped me obtain a 3 year warranty. That is important when buying a vehicle with high mileage! I feel like a Got a Great Deal and still leaving the lot protected! Good Job Guys!

MMARZ

Dec 5, 2012

My son and I were looking for a used small GM truck. Found a nice one at KDK. The 1998 we drove was by far nicer than all the newer year model's we test drove. Negotiating and buying thru emails from out of town was a snap. When we picked up the vehicle everything was quick, easy, and the vehicle was exactly as we expected. We had one issue which was probably my fault. Last name on my title ws spelled incorrectly as you typically never really look at your last name just expecting it to be correct. When I couldn't get the licence plates thru the BMV the personnel at KDK turned the paperwork around quickly. In two work days I had the corrected title in hand. Thanks Phil and the great personnel at KDK in resolving my minor issue. I can't ever remember receiving such great service. My son and I have receive many great commplements on this nice vehicle.

LovemySaab

Aug 12, 2012

I would rate the in person experience at KDK as absolutely wonderful. The day I went to the lot looking for a specific car I had seen on cars.com it was raining. One of the gentlemen from KDK offered to hold my umbrella while I looked at the car, service like that is something you remember, as quality customer service seems to be a thing of the past. They were very cordial and I was pleased with the car I purchased from them. If I had to say there was one area that needed improvement it would be their phone skills. When I initially called to inquire about the car, the person who answered the phone said "hello", and nothing more. I thought it would be more appropriate to say the business name when answering the phone as it seemed a bit unprofessional. Overall, I am very happy with the condition of the Saab the price was very competitive and I would consider buying from them in the future.

Bbbbb

Jul 7, 2012

Car salesmen at this location must be afraid of the heat.. Its 5pm Sat an hrs listed Are till 7pm were the only people on the lot an not one person came out to approach us to see what we were looking for or could they help us... Must not sell cars on hot days!! One of the questions are did I purchase a car? Kinda hard to purchase one when the salesmen aren't trying to sell any cars.

Big Car Driver

Jun 17, 2012

I was looking for a Surburban & wanted a used on in pretty good shape. These guys had one. I drove 225 miles to look at it & make a deal with them. They worked with me to make the deal and I drove home with the Surburban. Yes, I do have to to fix a few things on it, but I knew that before I purchased it. I also knew that it it was a as people say a gas hog. My Crown Vic wasn't much easier on gas & didn't have 4-wheel drive or half the space. The guys at KDK were great!!!!

car buyer

Jun 4, 2012

I found a 2005 Chevy Silverado 1500 on cars.com and call the guy a few hours before I drove up there to see if the car was still there and a first he said no. But then he said o wait you mean the 05 for 2750 yea we still have that one so I ask a few questions about the truck. I said ok I was just calling to make sure you had it cause I didn want to drive the hour and a half to look at something that wasn there. Long story short drove there he sold the cars days earlier and he still has not taken it off the websiteNot Happy!

Ford Guy

Apr 7, 2012

John, Rj, and Mike were great. I got a super deal on my F-150 and couldn't be happier. They did a super walkaround on the phone before I drove 2 hours and the truck was as-described. Would highly recommend these guys.

Ray had

Mar 11, 2012

I bought the SUV over the phone, I thought I can trust these people. They told me that they replaced the tires and they are brand new, I got my $18000 suv and the tires are not new. Be aware, if you want to buy a car from them make sure you inspect it very good.

Adriver

Feb 9, 2012

I was in the market for a new car and I came across a '08 Lincoln MKZ, 39,000 miles, fully loaded with AWD. I contacted RJ, sent pictures of my trade in and explained that I still owed on my car. I was given more than what my car was worth, as it was in rough condition. I then set up an appointment to give the Lincoln a drive and all for the following Saturday. I made the 6 hour drive from Maryland to Brunswick, OH and arrived at a clean, friendly establishment. I drove the vehicle, liked it and gave RJ all the docs needed to complete the deal. Process did not take more than an hour. I drove back to Maryland happy with my purchase and with my service experience. Thanks again to RJ and the other sales associates, technichians and managers at KDK for making my buying process seamless. I surely will look to them first for the next go round, 6 hour drive and all Adrian

CHIJI

Dec 11, 2011

VERY GOOD IN SERVICE,CUSTOMER SERVICE,AND BUYING PROCESS.

Carolyn

Nov 2, 2011

I searched the Internet for several weeks and found my dream car at KDK Auto Brokers. I was so worried about travelling out-of-town for an hour to get this car and how I would be treated, but I worried for nothing! Mike was extremely pleasant and the buying process was handled very efficiently. I would definitely recommend KDK!