Kendall Ford of Meridian reviews

Tonia B

Sep 1, 2016

I needed a nice used car and the Ford Escape I got far exceeded my expectations, and Brad took for very care of me and made my experience easy. He even called to check on me a week later ... Brad thank you so much

Misty

Aug 12, 2016

We needed a new car, not sure where to go, we drove past Kendall ford, u-turned back into their lot, just to look. Well I'm glad we did! We got a great deal and great service! Cameron was our salesman, he was awesome! Asked me what I wanted and proceeded to show me quite a few options, but not too many. It was a toss up between 2 vehicles for me. He was very accommodating and ran the numbers on both for us. That was much appreciated, I made my decision. And there you go, they got us financed and out the door. It was a great experience. Thank you Kendall Ford!

Debera

Jun 12, 2016

IVE NEVER MET A SALESMAN LIKE MATT. YOU COULD TEXT THIS GUY AT PEAK OF BUISINESS AND YOU WILL GET YOUR ANSWER ASAP. I BOUGHT MY FORD EDGE SIGHT UNSEEN THRU AN AD. THE ONLY BUMMER I HAVE WITH THIS EXPIERENCE IS YOU SHOULD POST THE ACTUAL PICTURE OF THE CAR FOR SALE. ANOTHER BUMMER WAS IT HAD ALMOST 2,00O MORE MILES ON IT THAN ADVERTISED. ALSO IT WAS ADVERTISED AS LIKE NEW CONDITION WHICH IT WAS NOT. THE DEALERSHIP WAS AMAZING. ITS LIKE THE DISNEYLAND OF CAR LOTS. OVERALL IT WAS GREAT..I WISH I WOULDNT HAVE COMMITED TO THIS CAR BEFORE I SAW THIS PLACE AS I COULD OF SPENT AN ENTIRE DAY THERE LOOKING AT WHAT THEY HAD TO OFFER. ITS OVERWHELMING...BUT A BIG THANK- YOU TO MATT. HE MADE THIS POSSIBLE AND EASY TO DO THIS TRANSACTION LONG DISTANCE. I WOULD OF PROBABLY BACKED OUT IF IT WASNT FOR THE WAY HE COMMUNICATED WITH ME

Ed Dwyer (a member of Bronco Nation)

May 15, 2016

I was out looking to replace my 2001 Dodge Dakota. Went to several lots and decided to stop an Kendall Ford in Meridian. That's where I met Tyler Hirschey (Sales Consultant). He was very helpful, friendly and went out of his way to find me the right vehicle. He found a blue GMC that was at another site, thinking that this would fit me. After It showed up at Kendall and taking it for a drive the truck was just not for me. When I told him that he was very polite and said no big deal, we will keep looking... I will find you the right truck, and he did. I couldn't be happier with what I have. If you are out looking for a new/used vehicle, stop by Kendall Ford in Meridian and ask for Tyler. Thank you Tyler for a great experience. Hope you and your girlfriend have a great vacation in Mexico.

Sherry

May 11, 2016

The service as a whole was amazing, but especially the sales representative, Kristy Huston! She was extremely knowledgable and knew just what to suggest in my buying process.

Retired law enforcement

Apr 25, 2016

Bought a lot of cars never received a fair offer for trade, until Kendall Ford. No negotiations were nessasary because price was fair as was trade. Honesty will get you a lot more business than lies. Kendall Ford is an example of that. It is worth paying more to get good service but it is not nessasary here.

Dick F. BSU fan

Mar 30, 2016

After a frustrating shopping experience at another Ford Dealership we decided to try Kendall Ford. I called and made an appointment for someone to help us, we were told that Jeff McConnell would be our Sales Consultant. Jeff was very knowledgeable, helpful in finding the right car for our needs and all w/o us feeling pressured. Great experience! Nice people! Definitely would recommend Jeff and Kendall Ford.

csmithe

Mar 15, 2016

I drove 200 miles to buy a used, rare 2004 Thunderbird Roadster from Kendall in Meridian. They negotiated a very fair deal. Driving a distance to buy a car is sometimes a gamble that there might be hidden problems or costs to deal with. This turned out not to be the case with Kendall. I worked with Jeff remotely to complete most of the paperwork prior to arriving at the dealership. Jeff made the experience quick and painless and kept the time necessary at the dealership to a minimum. This is probably the best experience buying a car that I have had in 20 years. I thank Jeff and Kendall Ford for making the buying experience almost as much fun as owning my beautiful Thunderbird.

Danielle

Mar 7, 2016

Shannon, the salesperson, was great to work with, no pressure, always willing to help wherever he could. Answered questions honestly, even helped us out on his day off. All the employees at Kendall ford do such an amazing job. I will be back for my next vehicle with them differently to see Shannon.

Denny And Linda Fox

Mar 4, 2016

Do not expect to find the stereotype car dealership at Kendall Ford. We purchased. a 2012 F-150. Our salesman, Cameron was a delight to deal with.Very friendly, professional and took his time and "held our hand" throughout the entire process.He personally took us on a tour of the entire operation and introduced us to the people in every department.The facilities are immaculate and I would highly recommend Cameron at Kendall to all our friends if they are in the market for a hifgh quality used vehicle

Bridget Sullivan

Feb 14, 2016

I came to kendell to see if I could get a better package on a new fusion then lithia. Anthony just started chatting with me, was very friendly, non pushy. He really made buying a new car a great experience! I have already suggested kendell as the place to buy a car. And Anthony as the best sales representative I've ever met. Thanks again, loving the new car!

Jasmynn

Jan 31, 2016

I went into Kendall Ford Meridian looking for a newer, used car. I was able to look with no pressure and when I was ready I worked with Tony. Not only was he patient, he was interested in getting me into a car that was suitable for my needs and price. He got me approved quickly and found out ALL my options which ended up with me leasing a car. Tony took the time to listen and was able to educate me about all my leasing questions and the incredible benefits I have with working with Kendall and being a Ford customer in general. Once I decided my car the financing part was quick, easy, and delightful. I'm so happy with Kendall and especially with Tony for helping out and getting me more than what I expected with a lower cost! I'm beyond satisfied and look forward to my Kendall Ford experience.

Ronnie

Jan 29, 2016

This is the second new vehicle I have purchased from Kendall Ford and it was once again a very good experience. Travis was my sales representative and he did a great job. His patience and knowledge made the purchase a very pleasurable experience.

Dennis Moren

Jan 22, 2016

Matt Stacey is outstanding salesman. I emailed him and asked about an F150, then We finally got a chance to meet up and look at the F250 also. I found out I am upside down in my truck thanks to another dealership. so at this time it will be awhile before I buy my new/used F150/250/350.

NewFordOwner

Jan 13, 2016

Car dealerships give me anxiety. There are a million things i would rather do than haggle over a car all day. However, my experience at Kendall Ford was quite refreshing! From the start Cameron Iacovelli greeted us and showes us online all of the vehicles that matched our needs. We were able to buy our dream car. We had bought it before they were able to fully detail it, so we were able to bring it back the next day to get a full detail and a brand new windshield replaced all free of charge! The salesman we worked with was very genuine and even called back to ensure we were happy with the detail and the all around service. I highly recommend Kendall Ford and know to ask for Cameron Iacovelli!

Millie

Dec 1, 2015

As most of us don't look forward to the car buying experience, Louis and Kendall Ford made my experience a good one. I told Louis what I was looking for and he scoured his inventory until he found just the right one, getting me a better deal than I had anticipated. Even delivered my Ford Truck 100 miles away. Thanks for all the help.

aaron lowther jr

Nov 25, 2015

I came in cause it was time to buy me a new vehicle. My car was on it's last leg i was just gonna go to Lithia cause that's where we got my wife s car but Kendall was closer to Kuna. I went in there and Cameron Iacovelli helped me and I'm glad i went to Kendall. Cause the service and friendliness was above and beyond. I will not allow my family to go anywhere but Kendall to buy a vehicle. Thank you Cameron.

Brittney Goldman

Nov 4, 2015

Staff was friendly and helpful. Thank you for making my purchase easy and enjoyable.

R Walters

Nov 4, 2015

Overall great 25k mile service! QuickLane always gets the service done fast and right.

Jason Williams

Nov 2, 2015

I purchased my truck here in 2013 and have chosen to come back for all servicing due to the quality of people, facilities, and overall level of service. I would definitely recommend Kendall Ford.

John Simpson

Nov 2, 2015

They got it done in a timely manner and very helpful.

Edward Larson

Oct 31, 2015

We received excellent service. Staff was very helpful and friendly... Thank you.

Neal Ward

Oct 31, 2015

I was treated very quickly and nicely while having my oil changed. The waiting area was incredible, with coffee, magazines and even snacks. The general manager sought me out to introduce himself which he said he tried to do to all new customers. I have always been a FORD guy and will definitely be bringing my FORDS here for service and replacement.

Robert Speth

Oct 31, 2015

Was kinda of disappointed to find a oil stain in my drive way after getting my oil changed ,oil was dripping from the filter and plug. A simple and more thorough wipe down would have prevented this!

Stacie Nelson

Oct 30, 2015

Thank you. It was very helpful, regarding my tire situation, and the battery. Plus I didn't have to wait long. They made it possible for me to keep in touch in case of any problem with my car.

Benjamin Walter

Oct 28, 2015

Carter did a great job in finding what I was looking for as opposed to just putting me in a vehicle to make a paycheck. He took the time to actually listen to what I wanted and then found it. The entire process was one of the easiest and fastest that I have ever had in buying a new vehicle. His follow up was on point and hot harassing, letting me know that I could use him as a resource. I will be looking to Kendall Ford in the near future for other vehicle purchases.

Wanda Luna

Oct 28, 2015

I bought a 2016 f350 was very happy with the service I received Kristy was a great sales person no pressure but knew her stuff and showed us everything we wanted to see so we could make a good choiceWanda and Robert Luna

Dan Ward

Oct 27, 2015

very satisfied fast and easy but car wash was broke down be nice to go there when car wash is working

Katie Sinclair

Oct 27, 2015

I have to admit that your service is more than outstanding! I recently planned a quick trip out of town driving my 2013 Explorer. The timing of the trip was just short of my regularly scheduled service maintenance of the vehicle. When I called Kendall Ford to see what was required to have the vehicle checked over before leaving on the trip, they said to bring it over for a free check-up. I don't think ever in my 40+ years of driving has that service ever been offered to me. I will never again go anywhere for vehicles or service except Kendall. Total peace of mind working with these great people.

Nicholas Hartley

Oct 26, 2015

It was great. I enjoy my experience it was quick and efficient.

Richard Bionaz

Oct 26, 2015

Service was great. Had a recurring problem with battery drain and they found the source and fixed it the same day.

David Simpson

Oct 25, 2015

Excellent customer service. Very knowledgable aboutvehicles and financing. No preasure to buy or hurry up and buy. Showed us the vehicles we wanted to see. Well done

Timothy Godwin

Oct 24, 2015

Traded in an 07 Fusion for a new 16. Was offered a good trade in deal.

William Skinner

Oct 24, 2015

Service was very good.Britany was very up front with potential problem items and estimated costs.When a correction could not be completed because the complexity of the work was beyond the "Quick Lane" limitations, she came up with an alternative and the cost involved.A clean windshield would have been appreciated.Thank you for the high level of work and willingness to come up with alternatives when needed. Bill SkinnerAny good used Explorers at a reasonable price available (2012,4x4,XLT,heated mirrors,5.4 gas,Sirius,10 ply A/T 60% or better tires, under coated, trailer package)

Renee Faltings

Oct 21, 2015

Darrell was a huge help and went out of his way to accommodate my situation.

Randall Feaster

Oct 20, 2015

This was for routine service of my F-150. The staff was pleasant and helpful. The time spent on service was good. While I did not take advantage of the snacks offered, I was pleased to have them offered. The quality of the snacks was superior. I live in Kuna which is much closer to Kendall than where I received my service before, however, had a very poor experience with the previous owner of this dealership, which cost Meridian Ford not only the purchase of the truck but also the service up to now. Due to the excellent experience with this service, I shall change that. Thank You

Valued Customer Mountain View Equipment

Oct 20, 2015

everything went as schelduled, work was preformed satisfactory

Sue Gregory

Oct 19, 2015

I AM ALWAYS PLEASED WITH THE SERVICE AT KENDALL FORD IN MERIDIAN!!! THEY ARE THE BEST!

Charles Laughlin Ii

Oct 18, 2015

We purchased a Ford Expedition EL and had a very positive experience in all phases of our dealings with Kendall Ford.

Fw

Oct 16, 2015

I purchased a new 2016 F250 super duty, and my sales gal was great. The whole process was great. When it was time to pick up our new truck, it was filthy inside and out. You would think that if your business was to sell cars and trucks for a living that it would be clean and shining. After all it is a new truck. I was told that it would be detailed inside and out and ready to pick up two days later. When I went back to pick it up the out side looked great, but the inside was still dirty. So this is the new norm on how to deliver new cars and trucks. This dealership might want to hire a quality and inspection person before they call the customer to pick up their new rig. So one has to wonder how can this dealership be so good at making the sale and fail at delivering the final product!

Junior Edwards

Oct 16, 2015

Was met with a smiling face. OUTSTANDING CUSTOMER SERVICE.

Patrick Klocke

Oct 16, 2015

Burt Ellis is "the man" when it comes to taking care of biz for me.

Austin Curless

Oct 15, 2015

We came to Kendall Ford after shopping the other Ford stores in the valley and Travis Becker our salesperson was very helpful and patient. Kendall Ford had a great selection of mustangs and a good price. We will definitely shop there again and recommend Kendall to friends and family.

Don Depedro

Oct 15, 2015

Still waiting on the Quick lane rebate. t has been months since we entered it in. This is after I called Kendall to help me with it as it wasn't working. Not sure how long it has been, but, it is over 4 months now.

Douglas Mckillop

Oct 15, 2015

This is our second car buying experience at Kendall. We were just as satusfied with the friendly service we received and attention to detail as last time. We worked again with Rich Stout and were impressed with his knowledge about the Ford line of products, including trims and engines. He left no question unanswered. We gave him our requirements and he scanned the inventory daily until he found us a truck that exceeded out expectations within our price range. We were never up sold and we appreciate rich's professionalism. We love our new 2013 ford f-150 xlt!

Edwin Strong

Oct 15, 2015

The Service Representative reviewed the problem with the vehicle with me. He then reviewed it with the parts and Service manager to cover the cost of the repair. I believe the repair was resolved in a very positive manner.

Tamara Buys

Oct 15, 2015

Everything was great as usual. We have bought two previous vehicles from Kendall and we plan to keep coming back.

Andrew Miller

Oct 13, 2015

Ford explorer, Service was great, Matt was pleasent and hard working very low pressure. We appreciated his effort in the 90% heat.

Bargain Mattress Outlet

Oct 13, 2015

Your salesman, Brent, went above and beyond to accommodate us in the purchase of our Nissan Van for our business deliveries. We'll, without a doubt, be back the next time we need a vehicle. Thank you.

Jenny Grunke

Oct 13, 2015

Everyone is friendly and helpful. The price is comparable with other quick oil change places and I get the extra service of the tire alignment check. I trust the service I get at Kendall Ford in Meridian.

Michael Larsen

Oct 13, 2015

My experience with Kendall Ford was great even tho' the time frame in which to solve the matter was extensive. My drivers side door handle would not open the first time you pulled on it after it had been locked, and since the first three times I took my truck in and they could not get the handle to repeat what it had been doing was very frustrating. I ended up taking it back a total of 5 times to have the same problem looked at and finally fixed. The staff was very helpful and apologetic to the situation. The staff at Kendall Ford have always been very helpful and considerate. I'm just glad they finally got the problem solved.thank you1

Pamela Sedman

Oct 13, 2015

Very quick and the service was great and very responsive

Robert Downs

Oct 13, 2015

I have my rig serviced here because they do a good job.

Victoriano Otazua

Oct 13, 2015

F-150 XLT 4x4The staff was easy to deal with.The hours are very flexable.

Andrew Tuning

Oct 12, 2015

Just a recommendation to help your techs with their customer service, wash the windshield inside and out.-Andrew

Jamie Roach

Oct 12, 2015

I had a great experience. Everyone was very helpful.

Jodi Honstead

Oct 12, 2015

I bought a 2015 F150 XLT Sport. Joel was an amazing salesman and Eugene worked wonders with my financing.

Kristi Gomeza

Oct 12, 2015

Tony was great very personable and well informed. He took his time and showed me everything I was interested in. The financing was fast and easy. It was a wonderful car shopping experience. Thanks to all at Kendall Ford!

Lona Brown

Oct 12, 2015

We really enjoyed working with Tony. He did a great job of listening and finding us the perfect car.

Vladimir Terzic

Oct 12, 2015

I appreciate the way I was treated. I would most definatelly buy a car for Kendall again.

Dale Halkola

Oct 11, 2015

I got a 04 f150 the service was great got exactly what I want fast and easy. Will definitely be going back to Kendall or my next truck.

Glen Thurston

Oct 11, 2015

I used the quick service lane and Rob Thietten was very pleasant to work with he made me feel comfortable. He was helpful in updating my records.

Maria Young

Oct 11, 2015

Used 2000 Toyota 4-Runner SR5 for our daughter to drive to work and school. High mileage and finance was able to find a loan that would allow her to eventually take over the loan and be able to make payments and still afford insurance while saving a little of her money for school. The salesperson, Cameron Iacovelli, was amazing. He must have gone back into the shop for at least 8 different sets of keys and brought them back, in the cool drizzle, until we decided to finally buy this one.

Michael Palmer

Oct 10, 2015

We are very pleased with the service we received from Kendall Ford, since day one. Darrell Everton helped us this last time, and he was awesome to work with! Our car is working well so far, thanks to the wonderful mechanics!

Linda Woodward

Oct 9, 2015

Very professional and friendly. We have been having our car serviced with you ever since moving here 5 years ago. We checked with another dealership to see what they would charge for an oil change and you guys were half the price. Very close and convenient to us. A little confusing on what you are looking for in the spot at the top of the page listed as Title.

Gregory Easom

Oct 7, 2015

Rob was very helpful in me getting some new tires for my trailer while I was having my truck serviced. I was a walk in and they were able to get me in and out in a timely manner.

Hannah Palmer

Oct 7, 2015

Matt Stacey was extremely helpful and great to work with. He took the time to pick me up from the airport, with a coffee in hand, and once we arrived at Kendall all of the paperwork was organized and ready to go. Everything worked out perfectly and it was worth my trip from Coeur d'Alene to purchase my Ford Escape from Kendall Ford.

Nate

Oct 7, 2015

Purchased a 2011 F-350 Crew Cab 6.7l Diesel. Excellent service. Excellent Deal. I recommend doing business here.

Nicholas Yordy

Oct 7, 2015

We bought a 2015 Ford Focus. The process was easy and the staff were friendly.

Shelton Brewer

Oct 7, 2015

I had no idea the car buying experience could be so easy. My salesman Matt Stacey from the Internet Department was an absolute delight to work with and met all of my needs. His follow-up was timely while providing all information and more. I always felt attended to and he displayed genuine interest in finding the perfect vehicle for me. I will recommend anyone I know to him and Kendall Ford.

Susan Tyrer

Oct 7, 2015

Fast and friendly This part here is annoying fast and friendly is enough you shouldn't make people say anything if they don't want to.

Sue Gregory

Oct 6, 2015

I had my 2015 Mustang, purchased at Kendall Ford in March 2015, in for a recall. Everyone there was professional and extremely helpful. I absolutely adore the people at Kendall Ford and will continue to be a customer!

William Harsch

Oct 6, 2015

Very easy and stress free. Tony wasn't pushy and delivered what we asked for.

Donald Burton

Oct 5, 2015

Great people, great service. Attention to detail and customer needs was excellent.

Gary Kraus

Oct 5, 2015

Your service manager Josh Jackson is very knowledgeable of my vehicle and efficient with coordinating appointments for repair.

Richard Alis

Oct 5, 2015

Recurring problem with vibration in moon roof when it is open. Appears to have been corrected. Very professional service.

Tami Lawrence

Oct 5, 2015

2015 Ford Pickup. Service was great and the staff was awesome! We will be going back there again. We will recommend Kendall Ford to our friends!!

Dennis Barnes

Oct 4, 2015

We had a great experience,in buying new car,would recommend to anyone

Suzanne Sherlock

Oct 4, 2015

Great customer service, good job lube and oil too. We will be back

Brian

Oct 3, 2015

Great. Quick and professional. I was there at 6:55am and right at 7:00, they got my Truck in for the First Service at 5,000 miles. Big window where you can see what is going on, and there was no standing around and talking in the shop. Rotated tires, changed fluids, topped off the rest. The works, and i was out of there in under 30 minutes.

REL

Oct 3, 2015

Ford F150 XLT Sport, Great Service, Extremely Helpful Staff

Dan

Oct 2, 2015

We Bought a Certified Pre owned 2013 Ford Fiesta the Sales guy, Erick is probably the best sales person I have ever had the pleasure of dealing with, also JC in finance is outstanding. after having the car about a month the back door refused to close and there was an issue with the transmission. I dealt with Stu in the service Dept. who informed me the two issues are under a recall. (not sure why it was not fixed before we drove it home), they had our car over a week when we got our car back the front passenger door window switch was now broken. Now I am waiting for the dealership to get this part in...0-10 for the service department. will not use again.

John

Oct 2, 2015

2013 certified preowned f150. Salesman (Tyler) was great to work with. Not pushy and did his job well. Same with numbers guy and gal who did the paperwork signing at the end. Seems like a really good company.Service hasn't been as smooth. All but one guy working the counter seem uninterested in helping. They don't even acknowledge you having walked through the door and standing there. Twice. And I have some factory warranty left and then what is offered with certified pre owned, and i pointed out an issue that needs to get fixed only to have it shrugged off. Headliner is sagging down and not attached at the window. No mention of setting an appointment up to fix it even though i brought it up

Paul Broyles

Oct 2, 2015

Kristin Fisher was fantastic! She was VERY prompt, extremely helpful (if she didn't know the answer, she found out quickly) and most friendly.She helped us find the F-150 we truly wanted....took awhile...over in Idaho Falls. Eco-Boost, 3.5L with many extras we were looking for.Staff was extremely helpful as well! Many thanks!

Daniel Leary

Oct 1, 2015

Purchased a Ford Lariat F150 short box loaded. We searched forever to find the exact truck that we wanted. Placed a call to this dealer. Everything went very smooth. All of my questions were answered, dealer was very attentive and quick with all communications. Bought the truck unseen thanks to the dealer.

Mary Vogt

Oct 1, 2015

My service was good. I enjoyed the complimentary hot dog, chips and drink.

Joan

Sep 30, 2015

Service was quick and courteous even though they were busy. Findings and recommendations were well explained.

Marlene Charles

Sep 29, 2015

Know me when I call or walk in. Always knowledgeable, professional and helpful.

Mary Vogt

Sep 29, 2015

Service was good. People were friendly. The complimentary hot dogs were a nice surprise.

Carolyn Barnhart

Sep 28, 2015

All of the sales staff were very informative and easy to deal with they even stayed late the night I picked it up and took the time to pair up our phones.

Eric Hoffman

Sep 28, 2015

2016 Ford Explorer Sport. Staff was excellent - extremely knowledgeable of your product (features, performance, reliability, and resale). Jeff McConnell was an exceptional salesman and took the time we needed to help us with our choice. He, the sales manager, and the business manager (and likely some detail staff) all stayed two hours after closing to help us with the deal. At the last minute, I decided to take the Explorer on the sales floor - they GLADLY moved all of the cars out of the way and made sure we got THAT SPECIFIC Explorer (identical to the one we tested in all ways, but it was the one we decided we wanted). List Barclay was perhaps the very best business manager that I have worked with in all the years I have been buying cars for my family. She was low pressure but so informed that I ended up purchasing much more from an aftermarket support standpoint than I have in the past. Finally, but certainly not least of all was Erik (did not catch his last name) the sales manager who wanted to make sure we were totally comfortable with the deal and the double trade we were doing (we traded a Subaru and a Camaro) - most helful SM I have ever worked with!Thanks again for the great experience. We will tell our friends!

Lindsay Johnson

Sep 28, 2015

I purchased a 2016 Ford Fusion Titanium from Kristy Huston, whom did an AMAZING JOB! Her and her team got me pre-qualified and set me up with the car that had all of the features I wanted. Everyone throughout the store was very friendly and welcoming. Finance was a breeze! I was so nervous going in by myself to make my car purchase, but everything worked out great!

Michael Csencsits

Sep 28, 2015

2016 ford explorer. Worked with ty wolf. Hes an awesome guy, great to wotk with and after shopping other dealers pretty much the kicker yo buy from kendall.

Tonya Crumpton

Sep 28, 2015

Absolutely fantastic! They did everything they could to get me a car!!! So excited! Thank you guys so much!!!!

Steven Dahl

Sep 27, 2015

Rich Stout is the man!! I got an F-350 Diesel and Rich worked hard to make sure I got the truck I needed in the short time frame that I had to close the deal! He is a great asset!

CW

Sep 26, 2015

Had the First oil change done. Completed professionally and in a timely manner, thanks for the free vaccuum and car wash.

Tonya Rapp

Sep 25, 2015

2016 Ford Explorer Sport.... Gene Rapp was amazing!

James Steffen

Sep 24, 2015

2014 Ford F-150, Fast, Efficient, Cheerful, Facilities clean and comfortable

Happy Customer

Sep 23, 2015

Everyone was really nice and friendly. Everything was done First class and my truck is running great. Thank You.

Richard Cummins

Sep 23, 2015

I like getting a car wash certificate. These help keep me close to the dealership.

Dennis Mcginnis

Sep 22, 2015

Was very happy with the staff at Kendall Ford. The car was ready to go when we got there. And we traveled 7 hours to pick up the 2015 50th anniversary edition mustang. They made us feel welcomed, and at home. Very nice job.

Ethan Ault

Sep 22, 2015

Great service department, poor sales department. Service met my needs while sales did everything they could to have it their way and not mine

David Cheshire

Sep 21, 2015

I felt better about bringing my truck in this time. Service techs didn't seem too pushy. I already knew I needed several items to be worked on with this being 100,000 miles check. I keep meaning to call them back because I have a few questions. I was charged more than what I had thought. I do not know if my PCV valve was changed as required for this check-up. Unsure if my engine coolant was changed as part of the A/C recharge. Having trouble processing rebate for The Works package. A few other questions, but I need to call them. Only wrote it here as a reminder to myself... on my notepad now. haha. I think everyone did an great job! Thank you.

Michelle Burns

Sep 21, 2015

Very pleased! We weren't expecting to purchase. Just wanted to know our options. We felt instantly comfortable & now proud owners of a new ford!

Rodney Peterson

Sep 21, 2015

Whenever i have to get my car in its always in there asap and out asap. the people there are very nice and when i pull up someone is always there the greet me and help me out

Philip Shearer

Sep 20, 2015

Very friendly and accommodating. They had my car repaired and a shadow to pick me up when I was ready to come back to the dealership.

Rebekah Leavitt

Sep 19, 2015

I purchased a Ford Fusion. I was very happy with my purchase. The staff members are friendly, the facility is clean and there was a feeling of no pressure. I had a positive experience and it felt completely different from many dealerships.

Don

Sep 18, 2015

Bought a mid-sized family car1. Salesperson was matter-of-fact about helping find the right car, offered no pressure, was personable in conversation, spent several hours walking me through the process w/o a single problem.2. The vehicle was prepared on schedule, even replaced the tires w/o being asked.3. Staff were always available, helpfull and very friendly. Everyone was very knowledgable of what was needed...sequence, paperwork and follow-up.Summary: Salesman was THE best! Finance person Excellent!

Richard Bionaz

Sep 17, 2015

I had to have my new car jump started twice. I took it into Kendall Ford they gave me a ride to work and called me later to inform me that the battery was bad and they replaced it under warranty. I feel I received beyond great service.

Lisa Kovarik

Sep 16, 2015

Purchased a Ford Focus in May of 2014. Rick Looney was fabulous and made sure I was 100% satisfied with my new vehicle, calling to check on me after purchase. Fast Lane Service for scheduled maintenance has been great as well. My only complaint is the dealership's new car wash. It's horrible! Honestly, you might as well wash your car with dirty water...it would probably come out cleaner.

Stan Schriber

Sep 16, 2015

I was looked after professionally and was very pleased with the service. Thanks.

Gail Baravetto

Sep 15, 2015

The work was done very efficiently, I was able to wait for them to complete the job.

Stephanie Tuckett

Sep 15, 2015

Very nice customer service. My vehicle buying experience was very pleasant.

Raymond Mitchell

Sep 13, 2015

We have a 2014 Ford Focus and that gal that helped us was extremely knowledgable and kept us informed the whole time. What a great experience from start to finish.

Jody Hollander

Sep 11, 2015

I think your $29.95 quote with a $34.95 charge is bad business. When I questioned it, I was told that the quote is a corporate-wide average. Get real. That was a really dumb answer-- or if it's true, then it's a dumb policy. You should really give accurate estimates in the interest of good customer service -- and never give an estimate that you know from the start is wrong.

DB

Sep 10, 2015

Arian, the service lead, was efficient and very professional. The entire Quick Lane crew did a nice job on my 2014 Focus. Oil change plus tire rotation and other minor services (fluids check, tire check, etc.) all went well. Free WiFi is nice.

Donald Butler Sr

Sep 9, 2015

I have had a 2001 Lincoln Town Car since new and have been bringing it to Meridian/Kendall Ford since 2005 for its service with great satisfaction. On Sept 9th we traded in our LTC and bought a 2016 Ford Escape Titanium from your salesperson, Chris Troygale. We could not be more pleased! He was personable, patient and helped us greatly with making tough decisions regarding the many options available. He treated us like he was a member of our own family and the whole process wasnon stressful and a very pleasant experience. We love our new Escape and are enjoying learning how to use all of the new technology features that it offers. Kendall Ford has definitely earned the right to be our Car Store! We will enthusiastically recommend you when ever the opportunity arises.

Steven Stout

Sep 9, 2015

Kendal Ford is hands down the most honest and enthusiastic group of people at any car dealership I've ever met.

Gwynne Lethcoe

Sep 8, 2015

Just an amazing experience. This is the 11th car I have purchased in my lifetime and by far the best experience I have ever had. No secrets, no games, just up-front, honesty. I love my car and will be back when it is time for a new one!

Jeff Morse

Sep 8, 2015

I had a great experience and Kristy was very helpful. She went above and beyond while I took 5-6 hours to pick out my truck. She was helpful through every step of the process. You can tell she really cares about and enjoys her job.

Diana Todorovic

Sep 7, 2015

Kendall Ford staff was very helpful. The service was quick.

Bryant Lyndaker

Sep 4, 2015

I have already recommended Kendall to folks.. Keep up the great work.

Charles Ingalls

Sep 4, 2015

Friendly and fast response to my truck news.You care about my concerns and maintenance of the vehicle,

Elaine Waterbury

Sep 4, 2015

Great service and helpful advice from the staff. Always get my questions answered and followup on issues I have with the truck to be checked when in for service. I really like the advantages of the Quick Lane!

Valued Customer Ba Investments

Sep 4, 2015

They put on a few exterior parts at $110 I thought it was a little expensive. Otherwise love your shop.

Linda Collins

Sep 3, 2015

I took my 2014 Ford Focus in for an oil and filter change. Service was professional and expedient. During this visit I expressed concern with performance of my clutch. I was informed there was a recall regarding the clutch. The service department ran a series of tests on the clutch and determined it needed to be replaced. Parts were ordered and two days later I had a new clutch. Car performs great. Service was exceptional and my experience was pleasant.

Brian Smith

Sep 2, 2015

This is the third new vehicle I've purchased, and the first from Kendall. This was hands-down the best experience I've had at a dealership. There was no lengthy haggling, the sales staff were very helpful and got me right to the price I was looking for, and even let me take it home to make sure it fit in my garage before I bought it. Assuming my new F150 withstands the test of time, my wife and I will be Kendall customers for as long as you're around.

Simon Solis

Sep 2, 2015

Service was great but the whole process takes too long especially if yove been looking around all day.

Beth Sabrowsky

Sep 1, 2015

Gene and Eugene were great to work with and the process went very smoothly. We love our car!

Jason Warthen

Sep 1, 2015

Travis Becker really made me feel comfortable with my choice to buy a new car. He explained the cars details and was able to answer all my questions. He was patient with me and that makes a big difference to me. He did a great job. Thank you Travis

Morgan Hanna

Sep 1, 2015

Overall I've always had a great experience at Kendall. The staff is always super friendly and always willing to help with whatever you need. The quick lane isn't always very quick but the waiting room they provide is stocked with snacks, water, magazines, tvs, and comfy chairs to sit in. Plus the driving service they provide while you're waiting on your vehicle is excellent and the drivers are so kind and friendly.

Robert Demaray

Sep 1, 2015

The service was excellent. Service Department was extremely busy and I just needed a light bulb for back taillight. Rob took me outback and helped me and took less than 20 minutes. We really appreciated not having to wait since it was such a quick item. He was very pleasant, funny and I would recommend the service department. THEY ROCKED!!!

J Carter

Aug 30, 2015

We had to bring in our Ford Escape for 2 recalls. We were told it would take 2 hours for each recall. It only took 2 hours total. Thank you for being fast and efficient.

Marlin Brown Jr

Aug 30, 2015

We bought a 2013 F150, the sales person was very patient with us, and although we really hadn't intended to buy a vehicle that day, she found us the perfect vehicle and we bought it.

Ray Peterson

Aug 28, 2015

AS ALWAYS IT WAS GREAT. THEY MAKE YOU FEEL GALD THAT YOU CAME IN. THE STAFF COULD NOT BE BETTER. MY CAR WAS 2015 FUSION

Brandon Whitaker

Aug 27, 2015

I have always experienced top-notch performance from the service staff and technicians at Kendall Ford. Their vehicle inspections are always in line with my expectations and they have comparably priced services to others in the area.I get my truck serviced at Kendall Ford whenever the job is beyond my level of expertise.

Darwin Decroo

Aug 27, 2015

We purchased a 2016 Ford Fusion. The staff was helpful & friendly...every person that we came into contact with!!

Frank Jardine

Aug 27, 2015

Everything about this dealership is dedicated to helping their customers

Jacqueline Cooper

Aug 27, 2015

Used your Quick service & it was! Everyone was polite & helpful.. COFFEE WAS AWFUL...

Kathy Joplin

Aug 27, 2015

I purchased my first brand new car, a 2015 Ford Fiesta. Along with it Kendall offered an extended warranty! I am very impressed by the service and providing me with a safe and reliable car. I have a dealership for life!

Alvin Krieger

Aug 26, 2015

Quick change lane, answer all my questions but forgot to pointed out that I need a air filter, look at paper work after I left dealership.

Audrey Cipul

Aug 26, 2015

It was GREAT. I really enjoyed buying our Fusion at your dealership.Don & Audrey Cipul

Margaret Zeiss

Aug 25, 2015

I purchases a used F -150 eco-boost I very much appreciated the speed of all transactions--- from the response on the internet to completion of paperwork. Staff very friendly and helpful

Medric Buck

Aug 25, 2015

I was treated with respect & friendly service by your dealership. The maintenance service time provided for my vehicle was brief and I am glad your staff checked out all the main parts of my vehicle.

Steven Lee

Aug 25, 2015

Staff very helpful and pleasant. Vehicle was serviced in a timely manner with all questions answered concerning maintenance of vehicle schedule explained thoroughly. Wife is very happy, makes husband very happy! ???

A. Doug Racine

Aug 24, 2015

Chris T. was a great salesman in that we felt no pressure to buy. He was very friendly as well as knowledgeable. We purchased a 2015 Ford 350 diesel truck. We were a bit disappointed in not getting more for our trade-in truck. Everyone we met was very friendly, including Lisa Barclay and the fellow, (David?) in the service shop (where you get your car oiled, etc.)

Russell Talbot

Aug 24, 2015

The truck is great. But I was really impressed with the service! Cameron was very helpful with the entire process, and when I had a problem he was there to jump on it and have it fixed as soon as possible. Overall great first car buying experience!

Breanna Miller

Aug 23, 2015

We had an excellent experience just like we always do!

David Wojcik

Aug 23, 2015

Its always a pleasure working with Kendall Ford and they always take such good care of us.

John Palazzari

Aug 23, 2015

Purchased a F 150 the deal was fair with non of the high pressure that I have gotten at other dealers. Honest dealership that makes you feel comfortable.

Terrance Cedar

Aug 23, 2015

Ann and I had a very pleasant experience with Kendall Auto in Meridian! This is the third vehicle we have purchased from Kindle Auto (Eugene). Carter was very responsive in returning calls, answering questions and treated us very well while at the dealership. He picked us up at the airport since we were coming from Palm Springs. Donna was amazing and very patient with us throughout the process of figuring out the financing, warranty, etc. After we got home, we had second thoughts on the extra warranty for several reasons and felt insurance was not necessary. Donna returned phone calls, was extremely patient with us and still made us feel like valued customers! She became a friend overnight as far as we are concerned. AND, we love the truck and this comes from a Tundra owner!We felt the facilities/showroom were adequate, clean and sufficient but not outstanding - we are used to the Lexus dealerships.

Donnie Thornton

Aug 21, 2015

The quick lane service is perfect. "Rob" in service is always helpful and answers all question with enthusiasm. I can count on getting in and completed with a minimum amount of time. I like how they make sure that the vehicles' condition is always to my satisfaction.

John M.

Aug 21, 2015

Service Writer Stu took great care of all my needs at Kendall Ford during my visit.Thank you so much. It was a great Ford Dealer service experience.

Alan Raney

Aug 20, 2015

The service took a little longer than I anticipated....

Ken Pierson

Aug 20, 2015

Our service advisorier was great. He made sure we had a comfortable place to wait and kept us informed on the progress. He wasn't pushy and was very courteous.

Steve S.

Aug 20, 2015

Took my new 2015 F-150 in for it's first oil change. In & out in 30 minutes. This included a free alignment check, tire rotation, washer fluid top-off, and oil & filter change. All for $40, plus a $10 Visa gift card.

James Kerns

Aug 19, 2015

I purchased at 2015 Ford F150 pickup. This is the first vehicle I have purchased since 2002. I tend to keep my vehicles until they are "tired" and ready to go to pasture. I generally do not like the car buying experience as I have experienced high pressure sales tactics in the past. This was definitely NOT the case at Kendall. I sent a request through the email to Kendall expressing interest in a particular vehicle. Within 15 minutes I had a call from a representative from Kendall. Matt Stacey is an excellent representative for your company. Matt showed me what I wanted to see and explained things that I needed to understand. He took the time and effort to walk through the electronics package with me and was patient as we asked questions. Donna Sassen was extremely helpful in the finalization of the financing package. She is to be applauded for searching for the best finance package for us. Thanks so much for making my truck buying experience so wonderful

Penny Lutz

Aug 19, 2015

I had a low tire pressure alert on my 2015 Escape. Found a nail in one of the tires. Went to the Kendall Ford Quicklane. My tire was fixed in a timely manner with the greatest of service. No charge for the repair! Again thank you for the respectful and wonderful service! Kendall Ford has a great staff!

Denise Vasecka

Aug 18, 2015

My 2013 Explorer was in for a recall. I think I was in the waiting room 15 minutes, at the most! I always get wonderful service when I come in for any reason, thanks to Bert Ellis!

Eric Reece

Aug 18, 2015

I was pleased with the service I received in the quick lane the other day. My service consultant Rob was very friendly, explained the service and talked about services that will need to be done in the near future. I can get my vehicle serviced any where for about the same price and quality, but it will be the continued customer service that brings me back. Thanks again.

Robert Echols

Aug 18, 2015

2015 F-150 3.5 ecoboost sport the staff that I met in the purchase of my new truck were great very knowledgable and friendly

Gail Borg

Aug 17, 2015

Great as always( people are friendly and knowledgable) Done on time and right.

Justin Nyquist

Aug 17, 2015

Internet salesman was very annoying via phone message (we never actually talked to him because we didn't want to return his calls - he seemed disingenuous); however, when we actually stopped at the dealership and talked to Oscar, we loved the service and The fact that Oscar wasn't pushy at all.

Ben Compton

Aug 14, 2015

Overall experience was good. I still don't like the game we have to play with trades and interest rates. It would be more enjoyable if I could walk in and buy a car without haggling over price, interest rates, and trade-in.

David Cook

Aug 13, 2015

The staff was friendly and completed the service on time.

Joshua Davis

Aug 13, 2015

The service was very good. Customer service provided by the lady who schedule my service, checked back for clarification, and called when the service was done, did an excellent job. She was very polite, professional, and timely.

Suzette Angel

Aug 13, 2015

I bought a used 2007 Lincoln MKX from a road side car lot. The next day there was a couple puddles of oil on my driveway. I thought the worst and brought it in to get checked out. It turned out to be the drain plugs were lose, the dealership tightened them, refilled my fluids and ran an inspection of the car. They made recommendations for radiator flush, power steering flush, new tires and gave me comparable quotes for each of those. They got me in right away and were very understanding of my situation. They really put my mind and buyers regret at ease. I will be going back for the recommended services and maintenance.

Amberr

Aug 12, 2015

Service of 2007 Lincoln Navigator....was in and out of the shop in less than 1/2 day. Extremely knowledgeable about issues related to model year engine. Contacted me throughout the process and emailed me the information as we were going through the process. Darrell was great and did everything he said he would do.

Dean Fuller

Aug 12, 2015

I started with a internet inquire , I then started talking with Matt Stacey, he was great , I am real busy and it took about 2.5 months for me to get the time to come over , during that time he keep in touch , emailed me cars that he though I wanted and finally when I came in , there really wasn't anything that I wanted . I drove home , he called and said your car just came in, I went back 2 days later and it was there , the car I was thinking of .i love the car and Matt was fantastic , I will and have already told everyone how happy I was . 2006 excursion fully loaded

Bobbie Walburn

Aug 11, 2015

I have truly enjoyed my whole experience with Kendall Ford of Meridian. Their customer service is truly the best in the valley. I was able to get my truck in and serviced quickly and it worked well around my schedule. I enjoy the friendly service I received as well as them explaining everything to me in an easy to understand manner.

Dan Downend

Aug 11, 2015

Used 2013 Ford F350 Lariat. Excellent condition and beautiful. Salesman, Brad, was super in all aspects and not pressure. If it was not for him, I might of purchased another truck elsewhere. Truck was serviced and cleaned up and it looked great. I brought it back for some chip repair and it was done well and quickly. After driving it I found it shimmied at 42 mph, I called Brad and he got me an appointment the next day and it was done while I waited. The only complaint I have is the price seemed high for a three year old truck with 58,000 miles on it.

Judith Eccard

Aug 11, 2015

I have a 2014 Ford Focus. The service and the staff at Kendall Ford were excellent. The staff was informative and professional and they got my car in and out in a reasonable amount of time.

Richard Souza

Aug 11, 2015

I never had a appointment but they took me right in. The service at Kendall Ford was excellent.Every one was glad to see me and in a few minutes i was on my way with a smile. Thank very mush

Valued Customer Enhanced Telecommunications

Aug 11, 2015

I was very happy with your quick lane service. Friendly and fast.

Amy Mitchell

Aug 10, 2015

We purchased a 2010 Ford Fusion. The service was fast and Tyler was extremely helpful getting us the car we wanted.

John Weber

Aug 10, 2015

All is well as usual at Kendall Ford. Great product, great people, and wonderful service.

Jay Andrus

Aug 9, 2015

It was great! It was great! It was great! It was great!

Nyal Fuhriman

Aug 8, 2015

I purchase a 2015 F150. The staff was knowledgeable about the product and very helpful. I had to return to the dealer to have some "we owe" work done and the dealership was prompt to schedule and complete the work that could not be ready by vehicle delivery time.

Wendy Guthrie

Aug 7, 2015

I had called a few dealerships and left messages as well as emailed a few too. I could not get s response. I remembered that Kendells was on my way to and from work and that you were a ford dealer. I thought hey I would take one more chance. I sent an email, and less than 30 min later Chris had called me to discuss what I was looking for. I went right over to meet with him. He had a clear idea of what I looking for in regards to price.we found my new car quickly. We were at the dealership from 4:30-9:00 getting paperwork done. I did not have a reliable car to get home in, so Chris & Lisa got everything done so I could go home without worries.

Gail Anderson

Aug 6, 2015

First service on my new Escape was good. Both the service & parts department answered my questions.

Joseph Callahan

Aug 6, 2015

My only concern is that the tech did not reset the Oil Service Notification. I pointed this out before I left and it was resolved promptly.

Verna Bachman

Aug 5, 2015

greatoverall great service with great staff and i always have said "if kendall cant get you in a car no one can" job and fast only thing i would like is to see break down of needed service cost

Daniel Miller

Aug 3, 2015

Matt and Kurt were great to work with. They respect the customers time is valuable.I will do business with Kendall Ford again.

Franklin Smith

Aug 3, 2015

Fast service, friendly staff. Clean facility and a great car wash facility.

Thomas Thor

Aug 2, 2015

Went above and beyond to help me out! Will be back for all my service needs!

Veronica Harris

Jul 30, 2015

2nd time going in for blown speaker. Very helpful but I hope to not have to go in for the 3rd time for same reason.

Pharis Stanger

Jul 29, 2015

I came into the store to check out new fords and found the F150 4X4 V8 just as I wanted it. The staff were very helpful and knowledgeable. I am very pleased with the truck.

Steve Urbach

Jul 29, 2015

Part was a little pricey but service was excellent as usual.

Chari Fowler

Jul 28, 2015

I purchased a 2015 Ford Escape. The staff was excellent! I will go to them for my next vehicle purchase.

Eugene Schock

Jul 28, 2015

Great Service, friendly atmosphere, and nice waiting area.

Steve

Jul 28, 2015

Kendal Ford & Quick Lube get me in and out quick and their representatives have always been courteous and helpful.

David Campbell

Jul 27, 2015

It was a good experience. Everybody was nice, helpful, and professional.

Paula Woody

Jul 27, 2015

AIways a pleasure to deal with this specific auto dealership.

Suzanne Axtell

Jul 27, 2015

Bert was so friendly and helpful!! Its so nice to be able to trust the person you look to for advice on my car I never feel worried if Bert tells me I need something done on my car - I know its the right thing!Always come to him with every car need big or small I know he will help!!

Edward Kapitanich

Jul 26, 2015

Your "works checkup w/rebate" is awesome. The service was great, I'll be back....

Jerred Kulm

Jul 25, 2015

Service was amazing always letting me know what was going on while my car was getting serviced.

Jose Magana

Jul 24, 2015

Came in looking to buy a truck. What I loved about kendall ford Is that we looked at all of our options before knowing what vehicle we really wanted. Everyone from the sales department to the financing really helped us out and never made us feel pressured. Ended up buying a ford f 150 2015. And absolutely love it. Although it was our first new vehicle purchase it didn't feel like it due to all of their help and friendliness. I give this dealership 10/10. And would recommend my friends and family anytime.( I guess it also helped that they were giving out free hot dogs who I came in.)

Kathryn Kirby

Jul 24, 2015

We went in looking at the Ford Edge found a 2015 Titanium AWD, took it for a test drive and came back and bought it. The staff was great and very helpful. The purchase was one of the quickest we have ever had, the staff were very helpful in every thing in the vehicle and explained the things we did not have in our 2011 Edge. Great business and staff we will be back when we get ready for another car.Thank You

Scott Sparks

Jul 24, 2015

Your sales staff was excellent (Chris). He was not pushy and did what he could to make me feel like I received a fair deal. Your finance staff was great (Donna). She went our of her way to find me a better interest rate....3.99 to 2.69. Very happy...thanks.

Chelsea Titus

Jul 23, 2015

I did a TON of research before buying my car and called and visited MANY dealerships in the valley. Kendall Ford was by FAR the best dealership that I dealt with. Starting with my first call to Julie-she was attentive and on top of things and gave me wonderful customer service. Jeff took care of us once we got there and he spent many hours with us and was wonderful. I REALLY wanted to buy a car from Jeff. Even our experience with finance was great. This was the best car buying experience I have ever had.

Verda Marquardt

Jul 23, 2015

I have been taking my Taurus in for service here for many years and believe it is always great. The staff , most every one, and certainly the young man who took care of my paper work this time, and accompanied me to my car to see me on my way, was above great. Thanks.

Elby Jones

Jul 22, 2015

Scheduled service for oil change and other required items. Staff was very friendly and service was on-time.

Tyler White

Jul 22, 2015

Very good experience. Employees were informative, honest, and helpful. Never once did I feel pressured or pushed into a purchase. I would recommend (and have already) Kendall Ford to my friends and family

Michael Brown

Jul 21, 2015

Service was quick and staff were all very courteous friendly and professional. Work done as quoted, without surprises. (actually was complete early and for slightly less than quoted. Will definitely return and have already mentioned to friends how happy I am with service.

Rae Glover

Jul 20, 2015

Salesperson Cameron was more than helpful as well as pleasant in every manner. Lisa, went above and beyond her job title helping us and being so understanding. It was a very pleasant adventure.

Ryan Brown

Jul 20, 2015

The experience was great! It was clean and the employees were awesome.

Tonja Morgan

Jul 20, 2015

Eric was great. He was personal, friendly and very prompt. It was a great experience and we are very much enjoying our 2015 Ford Edge. Thank you Eric and Kendall Ford

Tim Frazee

Jul 19, 2015

The Team Pulled Out All The Stops To Get Me The Finance Deal On MY 2015 Focus That Worked Best For Me.

Armando Sermonia

Jul 17, 2015

The sales representatives were accommodating and the sales manager is reasonable and i think fair to deal with. I am happy with the service and looking forward for a long term good relationship with kendall since i also bought engine oil and filter maintenance with them for my 2013 mb glk350 4matic car. More power kendall!

Jerry Bindas

Jul 17, 2015

Started slow. Initial contact with one agent. When trying to contact that person back no response. However once I followed up things improved. Kristin was very personable and good to work with. The delay on delivery of my car was disappointing. Though I did enjoy the staff there.

Scott Ford

Jul 17, 2015

The entire experience was professional and enjoyable. I received a great deal and I am very satisfied.

Aron Tarrant

Jul 16, 2015

Everything and everone were excellent. I had a cup of good coffee and a nice conversation with a fellow customer and your staff.

Lynn Shuffield

Jul 16, 2015

It was not the best we had at this dealership. We have purchased two cars before this car and had exceptional experience, but this was not the experience we had with this car.

Morgan Gould

Jul 16, 2015

The experience was great, I have no complaints. Ben is the one who helped me, he was very knowledgable about the cars! I ended up going with the Ford Fusion. The staff did everything they could do help me get my payments to where i wanted them. It felt good to know that they weren't just trying to get a deal out of me but to really make it to where I was comfortable with my decision and the payments I was taking on.

Sam Smith

Jul 16, 2015

Overall everything went well, everyone was helpful and knowledgeable. The only issue that I had was when the mechanic told me that he drove my vehicle. I didn't give anyone permission to drive my vehicle. I don't care what the reasons are, or if it is considered and accepted practice. This is unacceptable to me and makes me not want to return.

Bryce Aitken

Jul 15, 2015

My experience at Kendall was exceptional. Prior to working with Kendall I dreaded working with car salesmen with the pressure and the salesman's inability to answer any questions directly. Eric was very friendly and knowledgeable about every product that was on the lot. There was no pressure and I was highly impressed with his ability to answer questions and his willingness to research out an answer if he didn't know. I have shared my highly positive experience with several friends and family and will continue to do so. I plan on purchasing all of my future vehicles from Kendall.

Justin Cummings

Jul 15, 2015

Great people. All the staff did a wonderful job. Looking forward to buying my next truck there

Larry Geyer

Jul 15, 2015

I purchased an F 150 XLT Lariat Super Cab, Jeff did an incredible job answering all of my questions and the whole buying experience was unlike any other that I have had. He took the time to get to know me and used that information to exceed my expectations. I will recommend Kendall Ford and Jeff to all of my friends.

Zak Schade

Jul 15, 2015

My original time bringing my vehicle in I did it because I was tired of jiffy lube. The staff answered my inexperienced questions and were very patient with me. I won't take my vehicles anywhere else for my services now.

Victor Gillett

Jul 14, 2015

I called yesterday morning and spoke with Chris McCall to see if I needed to make an appointment for an oil change. Chris told me I could come down any time and also gave me an idea of the time frame it would take which is exactly how it transpired.

Devon Kingland

Jul 13, 2015

The service was excellent. There was an issue with a part that took an extra two and a half hours to complete the maintenance, beyond the expect time of completion, but the servicemen were very nice and did their best to make it right by us. Thank you!

Kelley Miller

Jul 13, 2015

I have a 2012 Ford Focus. I had the clutch replaced and some seals were also replaced. Darryl, the service manager, was very professional and the service on my car was done on time as stated. Hopefully this will be the last clutch that we will need to place for awhile.

Lorrie Wilder

Jul 13, 2015

I brought my 2014 Ford Fusion in for the 10,000 mile checkup. Staff was helpful and my car was serviced in a timely manner.

Robert Foor

Jul 13, 2015

I had an excellent warranty service experience when I had to bring my 2015 F250 in to Kendall Ford for overheating issues. My service adviser, Darrell Everton, worked around my schedule and was able to get me in as soon as possible. He kept me constantly updated while the service technician was diagnosing the problem, called me when the issue was identified and part was ordered, and was able to get my truck back to me on time. This is my third Ford Super Duty Powerstroke having owned a 2006 and 2010 previously, and only the second time having to come in for warranty work. I'm continually impressed with every new generation of the Powerstroke engine, and will continue to bring it back to dealership service to keep it running right.

Cameron Wilkins

Jul 11, 2015

Last summer I purchased a mustang with Kendall ford and its team and it was a wonderful experience. The sales staff was kind, and not pushy, and really did their best to show me all the options before making my final decision. I just recently went in for my free service and oil change, and I had the same courteous and speedy experience! Love the team at Kendall!

Julianne Crosby

Jul 11, 2015

job well done, really enjoy my new ride. thank you.

Casey Huwa

Jul 10, 2015

My sales man Tony was the best salesman I've ever worked with. He was honest and not pushy. I have already recommended him to two of my friends.

Benjamin Stegner

Jul 9, 2015

For Explorer. The salesman was responsive and helpful. Took a little longer than I thought it should but overall it was a good experience.

Jolene Macmillan

Jul 9, 2015

Everthing went perfectly according to plan. Very satisfied with everything

Laurie Black

Jul 9, 2015

Knowledgeable peopleNo high pressureGreat follow throughA great place to do business Purchased a 2015 Ford Escape Love it !!

Richard Bionaz

Jul 9, 2015

My experience at Kendall Ford Meridian was an exceptional one. Carter found us the right car for the right price. This is the second car purchased from Carter. You have a great salesman.

James Stairs

Jul 8, 2015

Got in and out quickly and am always happy with my service

John Steinebach

Jul 7, 2015

It was a great experience this time and pretty fast. They need a little better coffee but if thats the only problem i am sure I can live with it...Thank you very much

Michael Lemna

Jul 7, 2015

Oil change and rotation Done in less time then the tech said.

Patricia Knox Sulc

Jul 7, 2015

Just a simple maintenance appointment, but it was handled so well! Nice staff, quick and thorough service.The free water and waiting area are great!

Sue Gregory

Jul 7, 2015

PURCHASED MY BEAUTIFUL 2015 FORD MUSTANG FROM TONY LAST MARCH AND TOOK HER IN FOR HER FIRST OIL CHANGE!!! KENDALL FORD MERIDIAN'S SERVICE CENTER IS AWESOME! I DIDN'T HAVE AN APPOINTMENT BUT WAS TAKEN CARE OF PROMPTLY AND EFFICIENTLY. I WOULD RECOMMEND THEM TO ANYONE WHO NEEDS SERVICE OF ANY KIND! THEY CAN DO IT ALL AND ARE REASONABLY PRICED.

Kathi

Jul 6, 2015

My salesman, Geoff, was just the best! I had three cars I wanted to test drive, and he had them there and ready to go when I came in. The paperwork took longer than expected, but everything else was fast, enjoyable and easy!

Ken Morrison

Jul 6, 2015

Courteous staff. Prompt service, helpful. Will take cars in for future service.

Kevin Anthony

Jul 6, 2015

From the first visit to the dealership we have completely pleased with the service, and knowledge of your products. I purchased a new 2014F-150 and am very pleased with it. I recommend your dealership to anyone who needs a new, used or service done on any vehicle. Great job each and every time! Thank you.

Lee Downing

Jul 6, 2015

Staff was wonderful and helped us get out from under our old suv and into a new ford focus

Richard Cook

Jul 6, 2015

We were glad that the salesman didn't try selling us cars that were out of our price range.

William Huffman

Jul 4, 2015

We purchased a f150 crew cab. Our salesman was very friendly, knowledgeable, and helpful. Great experience!

Christine C.

Jul 3, 2015

I had the A/C fix on our Dodge ram van. They were very nice. The waiting area was clean and pleasent.

Kayla Herrera

Jul 3, 2015

Everyone was really friendly, especially the gentleman that helped me out with payment and such. They were quick, which was appreciated. I've never had anyone change my oil so quickly so it makes me wonder how thoroughly they checked everything. Maybe they're all just really fast. My only complaint is that I was told I'll need to get my break pads changed on the rear next oil change probably and then the front ones after that. Then I was told at Les Schwab that yes they are wearing but my front ones will wear quicker and need to be changed first before the back ones will even need to. So that's confusing to me, not that big of a deal I just don't know who's right. I appreciate the great customer service though. I'll likely be back.

Richard Souza

Jul 3, 2015

Had a question at parts,he had all the answers and fixed the problem. Everyone at Kendall Ford was kind and frindly.

William Ross

Jul 3, 2015

Twice in the past 10 months I have had my car serviced by your dealership. More important to me besides the car being taken care of, which it was, is the staff in the service department. I have always been treated with respect and any questions answered with a clear explanation. This to me is what you should be most proud of. Any child can tell you that word of mouth is the most effective form of advertising. You treat people well and the word gets out. Your staff treats people well.

Brian Abbott

Jul 2, 2015

Quick turnaround, staff courteous and outgoing, performed the work requested and maximized the warranty benefit. Free carwash was needed and appreciated. Staff communicated effectively even around my night shift worker's odd sleep schedule.

Kevin Skaggs

Jul 2, 2015

Kristy was great! She was very professional and patient. I had an great overall experience from the beginning to end. Thanks.

Stephen Sutton

Jul 2, 2015

Bought a 2015 F-150 SuperCab Lariat from Eric Pearson. He was very helpful and professional. This was the same for all the people I interacted with at the dealership, including Donna Sassen in Finance, Brian Smyth for his help with my trade-in (2009 FJ Cruiser) and the sales manager(? - I cannot remember his name) who helps with all the Ford incentives that were available.Overall I was very impressed. I especially appreciated the no-pressure, no-bull sales approach.

Lester Shadduck

Jul 1, 2015

I had excellent service performed by a well trained staff.

Jordan Brinkerhoff

Jun 30, 2015

Great customer service. Ben was great and answered all my questions and concerns. Friendly staff.

Lee Ferrari

Jun 30, 2015

I do plan on writing, what I consider " a glowing recommendation letter " in the near future.

Maymie Rikstad

Jun 30, 2015

My husband and I bought a Ford explorer 2006. Great mileage. Low payments. Everyone who helped was great and very nice. They made us feel comfortabl.

Cindy Loya

Jun 29, 2015

I was welcomed quickly, my wants/needs/opinions were listened to and I found exactly what I was looking for. The process went smoothly and I felt all y questions and concerns were addressed, I am very happy with my purchase and my experience at Kendall Ford in Meridian.

Jesse Pyne

Jun 29, 2015

The sales rep was friendly and professional. He had good knowledge of the product and took time to show us everything without being pushy. Never felt rushed or pressured. The finance department was excellent and explained everything thoroughly. I was very happy with the over all experience and would highly recommend this dealership to friends!

Marlene Kittleson

Jun 29, 2015

Great staff. Honest and warm and always informative.

Sheldon Stace

Jun 29, 2015

Have had a great experiance dealing with Kendal Ford. Everyone I have worked with have been awesome. Thanks

David Yarbroug

Jun 28, 2015

Geoff was very nice and friendly we got the deal and the car we wanted with no hassel

Ed Beurer

Jun 28, 2015

They are great at what they do. The place is neat and clean, which speaks volumes.

Joshua Yandle

Jun 28, 2015

Our Pontiac G6 is a great vehicle and the staff at Kendall Ford did their best to accommodate our situation.

Gary Eelman

Jun 27, 2015

Great attention to customer satisfaction. All dealers should be this good. Bert (my service writer) rocks.

Todd Martin

Jun 27, 2015

Going into Kendall we only new we needed third row seating. We had no money down and were unsure what to expect with our low credit scores. As soon as we arrived we were greeted with kindness and treated with respect. My husband and I were introduced to Jhasae and Eugene and from there they worked with us to purchase a 2004 XC 90 Volvo. We looked at other vehicles and then Eugene showed us the Volvo and we feel in love! The service that was given was outstanding! The fact that they didn't push anything on us made us very happy. We have decided that when we need a vehicle we will only deal with Kendall Ford of Meridian! Thank you for the amazing service and working so hard for us!

Eric Holley

Jun 26, 2015

I purchased my Ford from Meridian Ford and was having it serviced/oil change there in June 2014. The oil was not replaced and a knocking sound was evident when I drove away. I brought it back and they did in fact forget to replace the oil. Accidents happen I get it, but the gentlemen said he would credit service vouchers. Since I live in North Boise I don't have my truck serviced there too often, but brought it back yesterday for a oil service and trailer hitch issue. I told Bert about the credit and then upon check out, paid $342 for a new connector recepitical and the oil service. I completely understand paying for the new connector, labor, parts etc., but expected the oil service to be complimentary.

Jacob Mitchell

Jun 26, 2015

Extraordinarily knowledgeable sales personnel helped us pick out the vehicle that would work best for what we needed in a very no pressure environment. They took the time to understand our situation and recommend a solution. We thought we knew what we needed but ultimately went in a different direction and because of their guidance we got the best car for us and eventually our daughter. We will definitely enjoy our new 2015 Ford Focus as well as the gas money we will save driving such a fuel efficient vehicle. Thank you!

Mark Mccalla

Jun 26, 2015

It was fine for my first visit for my maintainance oil change

Richard Lee

Jun 26, 2015

Courteous, low pressure sales staff. I've purchased many vehicles and Kendall Ford was a pleasure to do business with from start to finish.

Valued Customer Lj Real Estate Group Llc

Jun 26, 2015

Loved my sales guy Tony! Will be a forever customer of his.

Joan Corum

Jun 25, 2015

Service Dept. staff changed out my combo turn signal/brake light bulb quickly and without an appointment, and included a complimentary car wash. Service writer was polite and helpful.

John Paul Orrillo

Jun 25, 2015

Well I took my F150 in because it seemed to be leaking from the transmission coolant lines the report they gave me states no coolant found in transmission I never told them that there was coolant in my transmission I said it was leaking or seemed to be leaking from the transmission coolant lines,

William Williams

Jun 25, 2015

I have never experienced a more positive, caring and friendly transaction before. From the moment I met with the salesman Rick right on through with the finances and Donna the purchasing experience was exceptional. I felt that I was important and my needs would be met. Thank you!!!I purchased a 2014 FX4 Tremor at a great price.

Donald Girard

Jun 24, 2015

2015 Ford Explorer. Everyone was very helpfull. Couldnt ask for better service.

Ed Gamboa

Jun 24, 2015

Service was prompt and quick. Staff/front desk explained services performed in details and answered all my questions. Great job!

Penny Lutz

Jun 24, 2015

The whole process of test driving and purchasing our 2015 Ford Escape from Kendall Ford was excellent! Our salesman Ben Lundstrum walked us through all the features of the vehicle. The purchasing process was quick and easy. Thanks so much Ben for finding exactly what we wanted! Titanium is the way to go! Thanks again for the laughter and fun throughout the whole process! Cheers! Penny & Steve

Anthony Owens

Jun 23, 2015

We love Kendall ford, in fact we drive out of the way to get services done there. Wouldn't imagine buying from anyone else or having work done there! YOU Guys ARE great!

Kurtis Kisling

Jun 23, 2015

Tyler was awesome when we purchased our 2012 Dodge Ram. Also Donna in Finance was great to work with.

Megan Horner

Jun 23, 2015

When I first brought my car in the work didn't get done in time so I had to schedule another appointment. During the time between appointments my check engine light came on and I was really worried about it. Josh took care of it and when I brought my car back in they got all the work done rather quickly! Great customer service!!!

John Bennett

Jun 22, 2015

The staff and technicians at the Kendall Ford Quick Service are exceptional. I haven't found anyone or dealership that I trust more than these folks with my vehicles. I am a professor who teaches business, leadership, management, ethics, and customer service; I know what is positive and what is not, everything about Kendall Ford Quick Service is exceptional from all avenues. Whether you are part of the Ford Family or not, I recommend these guys and gal to you for keeping one of your valuable assets operating smoothly.

Mike Johansen

Jun 22, 2015

I was told I wasn't following recommended oil change schedule (3k miles for 1st one and every 5k after that) but the book and for site both said change it when SYNC tells you too. SYNC told me to around 12k miles so who do I follow? Also was told that I had an axle leak and that service should call me to set up a time to fix it. I never got a call and it is not mentioned on any of the the Quick Lube paperwork. Other than that the Quick Lube set up is a nice option to have and everyone was nice.

Rachel Kent

Jun 22, 2015

I wasn't greeted as I pulled up so I wasn't quite sure where to bring my car for servicing. That was really the only time I was unsure of what was going on or what I should do.

Saundra Fear

Jun 21, 2015

I was always,so frustrated when getting an oil change in the past. Either it took several hours waiting formy car, or my 30.00 oil change ended up being 80.00 with everything that my car just had to have. I LOVE Kendall fords quicklane. I discovered it after buying my new car at Kendall. Now we take all 4 of our cars there. Great service and honest and ethical too...hard to find!We wont go anywhere else!

Al Harshbarger

Jun 19, 2015

The service was excellent. Appreciated the free car wash.

Dean Chatburn

Jun 19, 2015

very friendly, helpful and gong the extra mile to provide information inorder to make appropriate choices, making for a very pleasant experience.

Jeff Worthley

Jun 19, 2015

Josh was excellent to deal with. Very friendly, kept me informed at all stages, got me in and out fast. Thanks very much!!

Julie Gayner

Jun 19, 2015

In and out very quickly, and the person working the counter remembered me from my last visit, reminding me that we did some work on my car that I had forgotten about. (how did she do that?). The free coupon for a car wash is a nice touch at the end.

Valued Customer Dave Evans Construction Llc

Jun 19, 2015

Everything went very smooth, ours salesman Jacob was very helpful and knowledgeable about the vehicles we purchased.

Will Krahn

Jun 19, 2015

Quick Lane staff worked quickly to get me back on the road. The staff was great!

Frank Daniels

Jun 17, 2015

We recently purchased a 2015 Ford Escape from Kendall Ford in Meridian, ID. The service at this location was excellent. Regarding the staff: Carter Krabbenhoft, our salesman, drives an Escape himself and was extremely helpful when it came to our final decision. He was not pushy which made us very comfortable dealing with him and trusting him. Debbie McFarland did an excellent job of explaining the vast amount of features the Escape offers walking us through all the setting on the console. Donna Sassen explained the final paperwork very thoroughly before we were asked to sign anything. It was a great experience unlike many we have had with other dealerships. Sincerely, Frank and Karen Daniels

Leland Fossgreen

Jun 17, 2015

C-Max-Hybrid. We had a very excellent experience. There was never any extra pressure. The sales staff was very, very informative. We already owned a Honda Hybrid, but it was too low to the ground and very hard to get in and out from that car. Chris T. took all of our aches and pains and showed us how much the C-Max would fit our criteria and. . . get spectacular gas mileage! We didn't even know Ford made such a great car! Now we feel so comfortable, it isn't funny! The car is quiet and rides like a much bigger automobile. I still take the keys out of my pocket just out of habit, but I plan to work on changing that!! Kendall Ford is amazing! Before we hit the road to drive home, Chris went over everything we needed to know to drive safely. We are still learning, but we were treated very, very professionally!! Chris responds to all of our questions professionally as well as quickly! It was amazing that our trade-in was sold to a person within one hour of our leaving the dealership. We took care of that car, and now another person is blessed because Kendall Ford knows how to help people in such a professional manner. Thank you!!!

Robert Samac

Jun 17, 2015

We were looking for an F-250 or 350 we had gone to to other dealerships and they were just short of the vehicle we wanted when we called Kendall Ford we told them what we wanted and when we pulled up it was parked out front.

Valued Customer Donlen Trust

Jun 17, 2015

Had an appt for 7:45 am for front brakes, coolant flush and full service oil change on my F150 and was kind of expecting maybe 2-3 hours for work to be done and it ended up I got a call around 2pm. I know there was a line of vehicles when I dropped it off so not too upset as I know the service department was really busy. Used the shuttle which was great and the rest of the staff were very professional.

William Theisen

Jun 17, 2015

I SHOWED UP FOR MY APPOINTMENT A LITTLE EARLY AND BRITANY GOT ME RIGHT IN. THE WORK DONE WAS PERFECT. KENDALL FORD AND THEIR SERVICE DEPT. ROCKS!!!! SINCERELY, JOE THEISEN

Dana Vineyard

Jun 16, 2015

We had a wonderful experience working with Jim. Thanks for providing such an amazing used car that looks nearly new!

Debra Closson

Jun 16, 2015

From the time I drove into the service department until the time I drove away, everyone was friendly, helpful, professional and efficient. Just lovely. Thank you!

Erin Bassham

Jun 16, 2015

I bought a 2013 Nissan Rogue. Geoff was my salesperson and he was very polite and did not put pressure on me to buy. Eugene kept trying to make numbers work and gave me a fair deal. I never enjoy the process of buying a car, but I did here.

Cristina Deboer

Jun 15, 2015

We purchased a 2015 F150 Truck. Our salesman, Travis, was fabulous. He was patient, informative and made the process very enjoyable. I love that he stayed in touch with me as we waited for delivery of our truck. When it arrived he sent me a picture and again once the window tinting was complete. I would highly recommend him to anyone looking at purchasing a new vehicle. The rest of the staff we came into contact with was very friendly and service oriented.

Dan Ward

Jun 15, 2015

Great personnel, great job, everything was excellent only suggestion is having car wash open same time service is open had to wait an hour for my car wash.

Renee Baldwin

Jun 15, 2015

I bought an F150 Lariat fx4 short bed. Love my truck. It has so much room and we took it on a trip to the Oregon Coast and loved how well it performed. Buying the truck was so easy, I dreaded the thought of buying a new truck ,but your company made it so easy to purchase the truck. It went so smoothly.

Robert Downs

Jun 15, 2015

You all did a very good job taking care of me while I waiting and when adding to my oil change, you were able to get me done quickly so I could get other things done.

Aaron Warren

Jun 14, 2015

Bought a 2015 Ford Focus, service and transaction was great. Will buy from Kendall Ford again in the future.

Richard Dillman

Jun 14, 2015

Excellent service from all involved in the purchase

Thomas Horner

Jun 14, 2015

We recently bought a pre-owned car from Kendall Ford Meridian. Everyone was fantastic.....friendly, helpful, knowledgeable...with an obvious desire to make us happy. We've been very impressed with everyone that we've dealt with at Kendall and highly recommend them as a go-to place to find a great car or truck. When we need another car, we shall certainly make Kendall Ford Meridian our first choice.

James Jensen

Jun 12, 2015

The service we received was excellent we bought our Ford F350 at Kendall and have been very satisfied with our pickup and the terrific staff and service technicians at Kendall Ford.

Matthew Grigg

Jun 12, 2015

Interested in a certain car, able to notify me when it arrived. Stayed late to get us in it and down the road.

Richard Shipton Jr

Jun 12, 2015

Excellent customer service. Matt Stacy was great to have as a sales person. Lisa in finance could not have been better. Looked on line and found Chevy Tahoe 2014 for a very reasonable price. Full disclosure on Tahoe with car fax paperwork. Went in at 5:30 with my Cherokee. By 8:15 I was driving home in my Tahoe. Highly recommend Kendal Ford of Meridian.

Dustin Olsen

Jun 11, 2015

I had my oil changed. Typical. But, I did have a chance to talk with Britany, the Service Manager, about a few other things I was experiencing with the car. She was very knowledgeable, approachable, and friendly in helping me understand better how my car works. That right there was worth it. :)

Jose Vidal

Jun 10, 2015

Great service, awesome facilities and excellent personal care...Thanks..!

Robert Courval

Jun 10, 2015

Nate was able to arrange for us to get new batteries for our F-250 so we could leave for camping on time. All staff are helpful and excellent to deal with.

Curtis Bailey

Jun 9, 2015

friendly and helpful very competent in every aspect

Devin Riley

Jun 9, 2015

Every bit of our experience with Kendall Ford was great. Chris Corbett, our salesperson was particularly helpful.

Eugene Schock

Jun 9, 2015

Excellent Service during my oil change and minor repairs

Joshua Jackson

Jun 9, 2015

every time I go in there, I am treated great and they exceed my expectations

Justin Arneson

Jun 8, 2015

I purchased a 2015 F350, the purchase experience was quick, and enjoyable.

Susanne Herbert

Jun 8, 2015

The dealer listened to what I had to say and what I wanted for vehicle. She didn't try to push vehicle options on me and answered all my questions. It was very good experience.

Charles Bayne

Jun 6, 2015

2005 Chevy Silverado. This is our 3rd vehicle purchase from Kendell,In the past 5 years, we have always been treated very fair. We'll b back again?

Kenneth Baskett

Jun 6, 2015

Fast professional comfortable reliable, thank you :}

Mike Enslow

Jun 5, 2015

Britany was excellent she is very knowledgeable and explained all of my options. Thanks Britany for your help

Steve

Jun 5, 2015

Still extremely unsatisfied with my salesman. Never had any follow up on the issues that I had with a brand new car and am still having the same issues. Dealership itself is ok but I definitely wouldn't look for the same salesman if I came back to buy another vehicle and since I still have issues with a new car that have not been resolved since the first day I bought the car, not very satisfied with the service department either.

Valued Customer Centennial Plastics Inc

Jun 5, 2015

was ready to take a trip,TPMS light appeared, brought to your place, Britany Lau took care of us in a fast manner, professional and with a smile. Just nice to see in today's world in customer service. All your staff since I have been going there is awesome and why go anywhere else.

F. Dale Stredder

Jun 3, 2015

We purchased a 2013 Edge(Jim Dorsey was our salesman); all your used car sales staff & Dustin in the detail shop were very attentive & helpful to all our needs and requests. The vehicle is everything I hoped.

Caureen Miller

Jun 2, 2015

We were very happy with the shopping and purchasing process of our 2015 Ford 150 XLT at Kendall Ford Meridian. Our sales consultant, Jeff McConnell was knowledgeable and helpful.

Elizabeth Trongale

Jun 2, 2015

Everyone was very nice and helpful. The salesman made sure we knew everything about our new vehicle as well as how to get to the new phone app and the website.

John Simpson

Jun 2, 2015

2015 ford super duty lariat they were so friendly and helpful and they had the exact truck on the lot I was looking for

Natlie Cortes

Jun 2, 2015

We purchased a used 2013 F150. We originally went in to look at a different used F150 and left with a better one with less miles for an extremely great price. The people at the dealership we're knowledgeable and easy to work with.

Robert Desaulniers

Jun 2, 2015

I was pleasantly surprised that my car was ready and finished in one afternoon. I was expecting to have to bring it back for a second appointment.

Thomas Snook

Jun 2, 2015

Overall it was a good experience. I did feel like they were trying to get me to buy that that I did not need.

J.C.

Jun 1, 2015

Bought new F150 , Kristen was great ! Handled the whole process on line .Showed up early and was out of there in a reasonable amount of time .Nice truck , fair price. I knew what I was paying for it before I showed up.

John Doe

Jun 1, 2015

Came into the dealership looking to buy a pre-owned truck and was happy with my experience. Geoff Paccassi helped me look at a couple of options until I landed on the truck I wanted. Process was smooth to get approved for financing and complete the paperwork. Overall good experience all around.

Stephen Barrett

Jun 1, 2015

I went in to get The Works package done and with a clunking noise that was occurring when I went over bumps. They got everything fixed except for the clunking noise and fixed my axle seal before it became a bigger problem when they called me to say it was all finished. When I got there, they somehow found the problem with the clunking noise and quickly took care of it by going above and beyond BEFORE I arrived to pick it up. The team that worked on my car were all great!

Steve Moore

Jun 1, 2015

Was very impressed with how friendly everyone was and how quickly they got the job done. It was also super cool to get to meet Kellen Moore.

Dennis Barnes

May 30, 2015

We drive 150 miles to buy and service our cars from Rick Looney

Jeffrey Alcott

May 29, 2015

I found it curious that I spent time printing out the service coupon for "The Works Vehicle Checkup" for $39.95 with the expiration date of 06/30/15. When I presented it at the time of service the tech said he didn't need it, that is our regular price."

Joe

May 29, 2015

My salesman, Ed, was great. He was able to answer all of our questions and made buying our new pickup from Kendall a really good experience.

matt japs

May 29, 2015

I am a long time customer at this location. This is the third vehicle we have purchased from kendall. We won't buy anywhere else. Great job carter and erik. I Love my new f150!

Bradley Moon

May 28, 2015

Ford Focus. Service was excellent. Staff was helpful.

John Gipe

May 28, 2015

the service was done quickly with no wait to be scheduled. parts and service worked well together. everyone explained my options, allowed me to make a decision and offered advice when asked.

Judene Stroz

May 28, 2015

was a easy choice !! service dept is very helpful and professional !!

Karma Herrick

May 28, 2015

2014 FORD F-150 Service was efficient, staff friendly and helpful as always.

Todd Mcgillivray

May 28, 2015

2015 Ford Focus. Pretty easy and quick. Ben is always very easy to work with, does not pressure us into anything, and answers all of our questions. We will be working with Ben again.

Joseph Callahan

May 27, 2015

I did have a little problem calling in to make an appointment getting transferred around to 3 different people, before ending up in a voicemail that I was not sure was the correct person. So I decided to go online and try your on line appointment service and it worked great. I received a call back and email confirming my appointment and my service was completed in a very timely manner. Thank you very much for your service and dedication to customer satisfaction.Joe Callahan

Valued Customer Eaglewood Homes Inc

May 27, 2015

I purchased the F-150 model. The service personnel were very friendly and knowledgeable.

Gilles Sarazin

May 25, 2015

You have a nice waiting room. The service was fast and efficient.

Jake Merrill

May 25, 2015

I stopped in to get my oil changed with the hope of getting another Key (which usually takes an appointment). Rob took great care of me and made sure that my truck was fully checked over and my key was made at the same time as my service. The whole team was fun and straight forward with communication and suggestions. I will not be going anywhere else. This was my first experience with Kendall. I was very impressed. Thank you! Jake Merrill

Richard Francisco

May 24, 2015

Our Kendall Ford purchased Edge was serviced in a very expeditious & efficient manner and at very reasonable service cost.

Phillip Corley

May 23, 2015

Travis was great and knowledgable. He was able to answer all our questions regarding the electric focus and made the whole process very easy.

Amanda Spearin

May 22, 2015

Patrick makes getting a new car really fun and enjoyable! I really don't like car shopping and always end up so frustrated elsewhere; so I really appreciate their fast and honest work at Kendall Ford.

Kip Andrus

May 22, 2015

Everything went well. Ppaappaapppaapppaap ppaapppaa

Lauralea Pickle

May 21, 2015

Stu and his service dept. did a fine job. I appreciate the use of a vehicle while my Escape was being serviced. Stu kept me informed all along the way. Everyone on both Saturdays and Friday evening were friendly, thoughtful and helpful.Thank you!

Douglas Wallack

May 20, 2015

Ingot Silver 2015 Ford F150 Supercrew 2.7L EcoboostLet me start by saying Kendall was not the first Ford dealership I visited. I spent several hours another the day before. I made this clear when I first made contact with Kendall via email. I was encouraged me to come in and get my trade appeased and give Kendall an opportunity to earn my business. Jake was awesome to work with. We really felt at home through the whole process and Jake made sure we were getting the vehicle we really wanted. We really felt like part of the family at Kendall through the whole process. Sincerely,Doug Wallack

Edward Mccarty

May 20, 2015

Service on my 2014 Fusion was very fast. Very pleased with my experience, employees are friendly and helpful.

Hartman's

May 20, 2015

I purchased a 2015 Ford Focus, The sale staff was Great and Very helpful, The follow up from Finance dept was not very good.. Had to make 3 phone calls to get the answers I needed to get binder to Insurance company..This is the second ford I purchased this year and not sure I would come back or send a friend....

Valued Customer Vibra-pro Company Inc.

May 20, 2015

You did what you promised on time......This is not fifty but it is a pain...

Carl Bennett

May 19, 2015

My experience was better than I could have ever expected. Thank you! I will recommend you to anyone buying a new car. exceptional

Patricia Bryant

May 19, 2015

Excellent sales as well as repair services. Recommended you to a friend and she bought an Escape from you yesterday.

Stephen Mcdermott

May 19, 2015

The staff was friendly and efficient. I was in and out very quickly.

Malia Hollowell

May 18, 2015

The entire process was excellent. The salesman were terrific and answered all our questions.

Michael Dejulis

May 18, 2015

Service on our Mercury Grand Marquis was thorough. We have had no problems after service.

Jeremy Defrees

May 16, 2015

Cameron Iacovelli was a great sales guy - he was not pushy, and listened to all of our requests and we ended up with the perfect car for our family.

David Brueggemann

May 15, 2015

Always easy to work with. They helped me with the car rental when I brought the truck in for a recall

Rebecca Parr

May 15, 2015

First of All we love the vehicle and the people that work the service department are great. However the way the service department is ran is les than desirable. We have had both of the rear shocks go out on the vehicle with less than 25000 miles. On both occasions I had to go to the dealership twice for each shock which is a complete waste of time. Once to "verify" that the shock is bad, and then go back to get the shock changed do to the dealership not having one on hand. This is a huge inconvenience I couldn't even swing by and have a technician look at it real quick to verify, I had to make an appointment for that and it took over an hour and a half just to tell me what I already knew. I am in the market for a new truck, I like Ford and was looking at them until my experience's with the service department. I will also recommend to people I know not to purchase a vehicle from Kendall Ford for that reason as well. In all I have wasted around 10 hours of my time on my days off to make un necessary trips to the dealership. Very unsatisfied with how the service department is ran. I will be taking my future business to Dodge.

Riach

May 15, 2015

Tyler Hirschey is an amaxing salesman. I would recommend him to all my friends and family! Keep up the good work Tyler :')

Gregory Murdock

May 14, 2015

It's overy good and fast.nice people would recomend.

Randy Kirn

May 14, 2015

The service department was great, helpful and efficient.

Robert Swanson

May 14, 2015

Great service, friendly and highly professional staff. Oil change at the 3800 mile mark on an eighteen month old Mustang GT. Full synthetic used due to the addition of the Ford Racing Performance Pack. Staff always knows what my car needs; and handles it in a highly professional, yet personable manner. Love the service I get at Kendall!!

Kaylie Ward

May 13, 2015

I came in for my first 5000 mile service, I purchased a 2014 Ford Focus last September and had a wonderful experience with Kendall with the actual purchase of my first car. It was surprisingly refreshing to know that they continue the kindness and great service even after the initial purchase. Thank you for being quick and taking care of my vehicle.

Michael Yavno

May 13, 2015

The staff was great, my service writer, Josh, excellent! Even though my Ford Expedition is a 2000, I felt I was treated just the same as anyone with a new vehicle. In fact, I had paid Kendall to flush the transmission 6 to 8 months prior, and in the prior visit to this visit, I was told that I needed a transmission flush, because the fluid was dark. I explained on the prior visit that it had been flushed recently and after confirming that nothing was done at the quick oil change service section to fix this issue. On my most recent visit, more thorough work was needed, as such, my Expedition went in to the normal shop for work and I dealt with Josh. He also told me that my Expedition needed a transmission flush. I explained that I had paid to have that done once before and had also been told in the last service that it should be done. Josh immediately offered to have that work re-done at no charge to me. The fluid is nice and clear now and I am very pleased. I understand that sometimes mistakes are made, but how a mistake is remedied is a great measure of sincere customer service. The fact that my service writer took care of this is one of the reasons I will continue to use Kendall Ford and recommend them to my friends and family.

Phillip Tuttle

May 13, 2015

I purchased a 2014 F150 Lariat Off Road model. Chris, my consultant, did an excellent job of showing me all the features of the truck, then I took a test drive. Once again Chris gave me time to evaluate the truck and come to my own conclusions.Curtis was timely in doing the paper work, and pleasant in closing the business. My wife and I were pleased with our experience at Kendall Ford.

Steven Young

May 13, 2015

i came in to Kendall with a challenge. Another local Ford dealer that I previously had purchased two cars from could not even help me. I needed to trade out of my 6 month old truck and get a lower payment. Kendall's finance team and General Manager personally got on the phones with the bank and put together a great deal and got me exactly what I was looking for.

Andy Omeara

May 12, 2015

From beginning to end the staff at Kendall made our vehicle purchase a joy! Thank you Kendall Ford for a great experience.

John Greene

May 12, 2015

Great experience, quick service. While we waited we were not pressured about purchasing a car or truck.

Koreena Herron

May 12, 2015

We love our new Ford Escape and the people at Kendall are terrific! ! Thanks so much! :)

Michelle Monheiser

May 12, 2015

We were visiting from out of town, my 2012 truck was overheating and Kendall ford staff made sure it was fixed and running good that same day!! The staff was all extremely friendly. I went in very unhappy with our ford dealership back home but we did go home happy and satisfied!

Richard Jackson

May 12, 2015

I purchased a 2015 F-150. The truck I wanted was not in stock so Patrick and I sat down and reviewed my requirements and he placed an special order for the truck I wanted. Patrick kept me aware of the status of the delivery date. The truck arrived and he quickly inspected the truck and said it was ready for me to take home. The original salesman was no longer with Kendall and Ed graciously stepped in took care of everything! Financing and the technology services were outstanding! This was the best service I have ever had in purchasing a vehicle! Special thank you to Patrick and Ed! Thank you!!!

Cameron Schoessler

May 7, 2015

Awesome customer service. Help as soon as I walked in the door until the minute I walked out.

Richard Kelly

May 7, 2015

This visit was much better than the first. the first time I was not happy at all. you had the truck for 9 hours and did nothing at all except take it on a test drive which it did not need. I brought it in at 830am did not get a call. I called at 430 they said it would be done by 530. when I got there nothing was done. what is with the first in first out. you could have told me much sooner that you needed to order a part. I was not a happy camper at all and let Shaune know.

Byron Farnes

May 6, 2015

Staff was as helpful as they could be with circumstances at hand. 2008 Ford Fusion to many oil leaks as far as I am concerned. Though it's no fault of Kendall Ford it's a manufacture fault. We will see how it turns out.

Marsha Capps

May 6, 2015

I purchased a 2014 edge new. There were some molding issues from the factory. The service department did an excellent job to repair the molding and get it back to us as soon as possible. It looks perfect. This is why I will always come back to Kendall Ford.

Michael Lane

May 6, 2015

Good job Cameron Iovecci and Kelli Bell. Smooth process and truck,came in as orderes

David Becker

May 5, 2015

Great service, always friendly and knowledgeable! The buying process was straight forwarders with no surprises. Felt like they cared abouty business.

Michael Franson

May 5, 2015

The sales person Carter knew his stuff, very nice to work with and will buy my next from him as well.

David Eichmann

May 4, 2015

Very pleased with my purchase. 2004 F-150 for knocking around in. From Chris in Sales to Donna in the office to Stu in Service to the operators to the nice young man driving the courtesy shuttle. All went out of their way to make my experience a good one. The minor fix-ups were accomplished well, and I thank everyone at Kendall for their good work. I'll be back again to look at vehicles!

John Paul Orrillo

May 4, 2015

Sales staff very patient and courteous. Very helpful with product information and checking to see if we needed anything.

Robert Elayer

May 4, 2015

It was a smooth process for a sometimes painful event (and it was). But my truck is fixed and runs great! Good waiting area with many TVs so you don't have to sit through a news you don't want to watch.

Rusti Joiner

May 4, 2015

Ben was great in trying to make sure what WE needed came first. He was very patient, and conscientious about the sale.

Jerred Kulm

May 1, 2015

We had to trade in our vehicle due to needing a lower payment. Kendall Ford and our salesman Jacob was right there the whole time and understood our situation. We ended up with a 2015 Ford Fusion and lowering our payment. The entire experience was not as stressful as we thought it was going to be.

David Pratt

Apr 29, 2015

Had a great experience. Sales team was willing to work with us on price. Great customer service (sales and lady who did the blue tooth sync up. Very positive experience at Kendall. Thx.

Jose Vidal

Apr 29, 2015

F-150, the service it was great and really professional. The staff was respectful and very gentle...

Michael Brotherton

Apr 29, 2015

I live in Kuna so this location is very convenient for me. I still own my 2008 Ford Escape Hybrid which I will only get serviced at this location. The staff is friendly, professional and curteous. The waiting area is neat and clean and fits a variety of needs. I don't recommend much, but since purchasing my vehicle in 2007, I've had nothing but positive experiences at this location.

Michelle Reinhart

Apr 29, 2015

2014 Ford Focus - Easy to schedule at time convenient for me - staff friendly,courteous,and efficient - not a long wait - appreciate the free car wash with oil change

Raymond Ellis

Apr 29, 2015

Great experience. Took care of everything. Great service and very knowledgeable staff.

David Emry

Apr 28, 2015

Very friendly and knowledgeable staff. Will bring in my families other vehicle to get serviced here.

Deloy Wickham

Apr 28, 2015

I have had real good service every time that I have brought my vehicle in.

Deanie Grant

Apr 27, 2015

Over the top! The entire Service Dept was very professional, helpful and knowledgeable. Your prices for the same repairs was decidedly lower than Lithia had quoted me for identical repairs. Besides, Kellen sent me!!

Jenny Grunke

Apr 27, 2015

We took our older model Dodge to Kendall Ford because we trust the service manager Ron. We knew we would get the service we needed at a reasonable price. When it is time to trade in the old Dodge, as long as Ron C is still at Kendall, we will buy our new F-150 from Kendall!

John Rorabacher

Apr 27, 2015

Service was typical spot on and efficient. Talked to the finance guys about a new rig and they were helpful. Some of the sales guys were a little fake friendly but that's to be expected.

Norita Danner

Apr 27, 2015

I bought a Green Envy Metallic Ford Fiesta ! Woot Woot !!! Just love it ! Everyone that I dealt with at Kendall was so very nice. Kristin handled the process in such a manner that I never felt rushed nor did I feel pushed in to getting something other than what I wanted. The financial dealings were meticulously, and patiently explained to me by Donna. When I took possession, the young lady that explained the "bells & whistles " to me did her best to help me understand . She could see that I was overwhelmed and told me that I didn't need to worry about taking it all in at one time that I could come back until I was comfortable with the operation. ( I was so excited about getting the car I don't remember her name) The reason that I came to Kendall Ford was an experience I had with the Service Department. I had a Ford Freestar with a blown out brake light. As you know it has to be taken to a dealer to be changed. When it was done I was told there was a charge ! I said that I was not charged when I had it done in Peoria. They said then there would not be a charge here. I liked that. There should absolutely not be a charge for a design error on Fords part. Anyway, I am a satisfied customer :)

Roger Minnick

Apr 27, 2015

The folks at Kendall Ford are very friendly. I appreciate their efforts in helping me purchase my F-150.

Creston Hall

Apr 24, 2015

New 'split' service is good for oil changes. More complicated needs remain to be seen.

Heather Mylander

Apr 24, 2015

Had service performed on my 2007 Ford Expedition. . Service Depth fixed the brakes and AC fan issues. Staff was friendly, helpful, and offered prompt service.

Kurtis Bryant

Apr 23, 2015

Darrell Everton in the service department was very friendly and accommodating to my needs.

Michael Gulley

Apr 23, 2015

Everyone did good trying to make sure the truck came with what I needed. There was no heavy sales pressure, in fact I probably did not push for a good deal and I am kicking myself for that. Lesson learned.

Robert Lucus

Apr 23, 2015

Service was great. I truly appreciated the teamwork atmosphere. There was no pressure to make a sale. I would recommend Kendall Ford to friends and family.

Jamie

Apr 22, 2015

Every one there was very friendly and the service was quick but thorough!

Breanne Hollis

Apr 21, 2015

I purchased a 2014 Ford Focus, the vehicle is amazing and I couldn't be more pleased with the service and staff. Jeff was very very helpful and friendly the entire time and made me feel extremely comfortable in my first car purchase.

Clark Miller

Apr 21, 2015

It was a good visit. The staff was prompt and professional.

Daniel Sassen

Apr 21, 2015

I could not have had a better experience! Jacob Blewet was the best! I would certainly buy another from you!

Gail Baravetto

Apr 21, 2015

2014 Ford Focus. Service was very good and staff was very helpful.

Jennifer Friesel

Apr 21, 2015

service rep trying to oversell service - "package results" say battery performance failed tassk and cca low but further in inspection report states battery ccas passed at 590 - which is same it was during previous visit

Kurt Keltner

Apr 21, 2015

Excellent representative. Fast service. Nothing sneaky. BUT....you did not see that my compass on my nsynk system is broken. It points north 100% of the time. It has never worked right. :-}

Linda Berry

Apr 21, 2015

I would of preferred that the service people also had my car washed and cleaned, instead of giving me the wash pass

Valued Customer Hubcap Annie & Wheel Inc

Apr 21, 2015

Great customer service and repairs done in a timely matter!! Will use and recommend to family and friends!!

Valued Customer Ymc Inc

Apr 21, 2015

warranty issue handled in timely manner, very professional

Elaine Waterbury

Apr 20, 2015

Brought in our 2013 F250 for a recall and 20K service and as always found the service great! It is a little confusing for us old-timers about the two different service type lanes but it seems the Service folks are used to it and deal with the vehicle parked in the wrong one. Nice waiting area and I always like to hear the drama with everyone elses vehicle problems.

Denise Stevenson

Apr 18, 2015

I purchased a Ford Focus. 2nd car in a year at your dealership. That says it all. The only complaint is , after everything is said and done the paperwork takes a longtime.

John Weber

Apr 17, 2015

2015 C-max energi. I traded in my Focus Electric, which was the best car I have ever driven, but I will likely not have a place to charge it because of selling my house. I had to have something with a plug because once you have gone electric you can't go back. The salesperson, manager, and finance person were all excellent to work with and made the deal happen!

Kenneth Paulson

Apr 17, 2015

Everyone we met was great, but our salesman, Tony Gozzo, was awesome!! He delivered our pickup to us on his day off!! He went above and beyond our expectations and wasn't rude or pushy or obnoxious! Made us feel at ease and comfortable thru the whole process!! I'd would send everyone I know to Kendall Ford!!

Kim Oliver

Apr 17, 2015

Trevyn was very informative. He showed me what I wanted to see and gave me choices that I hadn't considered. We went on several test drives. We enjoyed the car buying experience.

Trisha Schaefer

Apr 17, 2015

We purchased a 2015 Ford Expedition unlimited. Carter was our sales person and he was a consummate professional from the start. We considered two other cars but ultimately came back to Kendall ford because of carter's honest, upfront, and no pressure approach. The entire process was excellent.

Wayne Nicholson

Apr 17, 2015

The customer service representative that helped me was great. Oil change was performed in the estimated time given when I arrived. A pleasant experience.

Larry Smith

Apr 16, 2015

Top notch service. Quick, friendly, thorough and very helpful. I'll be back!

Wendy Hessing

Apr 16, 2015

We purchased a white crew cab short bed F 150 truck. New 2014 model. Chris was the salesman and did a great job. We were pleased with his knowledge and professionalism. Donna in financing was wonderful. She also had a wealth of knowledge and did her job very well. We were there 5 hours and appreciated the hotdog and soda lunch that was provided. We will always buy our vehicles here and recommend to others.

Cindy Loya

Apr 15, 2015

I was so impressed with the whole experience I have already googled a review. Tyler Hirschey in sales (used) was wonderful. He listened, gave non-pushy advice and was everything I could ask for as a sales person. Eugene Moreno in financing is great at what he does and it shows. Obviously happy in his position was so quick, thorough and charming. They both worked hard to make sure I was well informed and happy.

James Deveraux

Apr 15, 2015

Everything was great with with kendall. The work was done correctly and in a timely manner.

Jose Gardea

Apr 15, 2015

Very helpful friendly staff, waiting area mice, service was fast and great.

Richard Stansell

Apr 15, 2015

I dropped the vehicle off for service and was taken home,16 miles, by a shuttle. Friendly staff. Picked up truck the next day and all services performed, including extras due to my service plan. Kendal Ford has always been easy to deal with including the purchase of the vehicle without any tricks.

Shelley Berry

Apr 15, 2015

Escape SE - Everyone was very helpful and accommodating, paperwork was quick and efficient.

Vicki Baer

Apr 15, 2015

They took great care of me. They gave me a loaner car and offered to bring my car to me and pick the loaner up. Thanks for your service.

Alyce Kelley

Apr 14, 2015

It was good friendly fast service will stop in again with my car

Bill Evans

Apr 14, 2015

We purchased a 2015 Ford Explorer Sport in March from Kendall Ford of Meridian. Everyone was professional and friendly from the moment we stepped on the lot. Erik Pearson guided us through the process of choosing the correct Ford Explorer at a fair price, financing, and following through with staff to acquaint us with the many features in our new vehicle.Erik and all staff encouraged us to call or stop by with any questions.

Bonnie Mcguire

Apr 14, 2015

It was very pleasant The dealership was clean and comfortable. The employees were friendly and helpful

James Crotty

Apr 14, 2015

During regular service on my 2013 Edge the wiper blades were replaced. On a trip to Oregon the following weekend I discoveredd that the drivers side wiper would not attach correctly. Tuesday morning the staff at Quick Lube replaced the defective wiper within a few minutes of my arrival and I was on my way within 10 minutes, no questions asked.

Janelle

Apr 14, 2015

We both really like Kristy. We had been to your dealership a few times before getting our car and like the customer service.

Mark Hoffmann

Apr 14, 2015

The staff always makes swinging by on a Saturday morning for service a breeze. Would definitely recommend.

William Laspina

Apr 13, 2015

User friendly parts and service department. Also dog friendly, with treats. Kendall's car wash with free vacuum was also very cool. Thanks

Gail Anderson

Apr 11, 2015

Ford Escape 2015. Service was excellent, staff was helpful

Lacey Thigpen

Apr 10, 2015

My husband and I came to Kendall with a hot mess of a situation, severely upside down in our car. We had purchased a focus from Lithia Ford in November 2013 and felt like it was the worst experience we could have had. The sales people were rude and pushy, kept us there for hours not telling us what they were doing. Not a good first time car buyers experience. Kendall Ford, specifically Jeff, Chris and Eugene offered us the exact opposite experience. Were we always treated with respect, were kept in the loop of what was happening and most importantly drove home that day feeling relaxed and happy. The Kendall team is amazing and we are so grateful we have a nice, safe, new car for our 8 month old son to be in! Thank you very much!

Kelsey Kingland

Apr 9, 2015

The service was very quick and always the highest quality. The staff is very welcoming and friendly. Thank you.

Darrell King

Apr 8, 2015

The staff was very helpful stayed late until around 10:30 pm to complete the deal. Took the extra time to explain all the process of the purchase, vehicle functions, financing. They were friendly, courteous, helpful. The loaner car was great and really helped out when I returned to pick up the truck after the detail was complete. Thanks to Curtis Bailey in finance and Chris Trongale and the sales manager were all very helpful. Thanks for a great experience.

Donald Brumley

Apr 8, 2015

This is by far the best dealership we have ever worked with, we always know we are getting the best possible deal and the entire staff is the best!

Matthew Purcell

Apr 8, 2015

I was very pleased with my experience. Kendall Ford was respectful and professional.

Alexius Munster

Apr 7, 2015

I purchased a black 2014 Ford Focus. Being a first time car buyer I didn't know exactly what I was looking for but with the amazing staff and great service I was able to find just the right fit. I loved the friendly staff, and how helpful they were. I will definitely be coming back!

Mike Enslow

Apr 7, 2015

The service was excellent. Bert is great he always is friendly and professional. I will continue to use the service department as long as Bert is there to help .

Robert Davidson

Apr 7, 2015

My wife and I really enjoyed working with Kristy Huston. She listened to our needs and concerns and helped us find just the right car (a Ford Escape). She was effective but did not pressure us to make a purchase. Once we decided which car we wanted, she helped smooth the way right through to the delivery of the car. Next time we're in the market for a car, we'll definitely look to do business with her and Kendall Ford again.

Christin Steele

Apr 6, 2015

Bert was great! He loaned us a very nice truck. We didn't think we would like it, but will consider buying one when we replace our Explorer in two years. The service was thorough and quickly performed. We will request the same technician in the future if we can get him.

Brian Deno

Apr 5, 2015

Always great service and dog friendly. Thanks!!!!

Robert Kurtz

Apr 5, 2015

the staff was excellently helpful and very courteous. I could not have had better service and quicker service I would definitely recommend the dealership to all my friends.

Toby Halverson

Apr 3, 2015

I bought a new F-350, the service from my salesperson Rick Looney was excellent and very helpful.

Bryan Tenney

Apr 2, 2015

Great service from both the salesman and Kurt in finance

Edward Sloan

Apr 2, 2015

New F150, worked with the team for over 3 years as I was overseas part of the time and then purchased when the new F150 became available. Kendal was the best price and most responsive to my needs. Ed

Francis Gaughan

Apr 2, 2015

Eric was extremely helpful and accommodating. Buying a car is usually a dreadful experience, not because of the negotiating or selecting a vehicle, but from all the paperwork and attempted up selling that is involved. There was no pressure at all, and we selected those things we felt were most important to us. The paperwork process was not only painless, it was actually enjoyable (can't believe Im saying that!). The explanation and demonstration we received about how to operate all the features on the vehicle was great -- they were patient, complete, and highly professional. We could not have been more pleased.

Jack Park

Apr 2, 2015

After five weeks of trying to purchace a new Ford explorer I found one I wanted at Kendall of Meridian online. It took about a hour of email and phone calls to make the purchase. Price was not great it was better than great. They held the car for me for two weeks with a small deposit. Upon arrivakl at the dealership I was greated at the door and it took approximatly a hour to complete the paperwork,get the car delevered to me completely detailed and get a tutorial by John Mcdaniel on the many features of the car.Couldn't have been a better experience.Three days later on a Sunday as I was about to leave Boise for home I notice a small puddle in the drive way coming fro the car. I went to the dealer early Sunday morning and found a mechanice ther at 8:30 am working on his own car. He opened the door for me. I told him of my plight. He said service was closed but sales popened at ten. I returned at ten. The sales manager Eric greeted me at the door and ask how all was going. Explained my problem. He looked at the car found it did have a leak of trans. fluid. long story short. He gave me all the options from fixing that day with Mike who offered to do it on his day off. Part wasnt in stock. o They offered me a diffeerent car if I wished. Whatever I wanted. Never did I hear we cant do that.All I ever heard was we will take care of it. I chose to have it fixed on Mon. They had it done by 1:30 Mon I was on my way home with a car buying experience better than any before. Thank you Staff at Kendall. I shall never buy a car anywhere else.

Roy Lunsford

Apr 2, 2015

We purchased a 2014 Focus and could not be happier. Kristy was very good at salesmanship and answered all our questions perfectly. Service levels at Kendall Ford are always above and beyond standard expectations.

Amy Mencer

Apr 1, 2015

I bought a 2014 Ford Edge. Everyone I encountered at Kendall Ford was extremely friendly and helpful. It was the best car buying experience I have ever had and next time I need any kind of car I will call Kendall Ford first! Ben Lunstrum my sales person was very nice and helped me make a informed decision about what car was best for me. I really appreciate my positive experience at Kendall Ford.

Artha Chipps

Apr 1, 2015

I thought on previous page I shared my story. I have a brnd new car that was purchased in Pocatello Idaho. My car went completely dead and allied roadside service which was very prompt and goo. Thy couldn't get the front hood down so they had me take my cr to Kennell ford nd while I was there they checked my battery and it was no good. Thy were so polit, helpful nd immediately was ready to take are of it. I had to leave and come back but they made sure I hd. Phone number in case my car wouldn't start o I could call. There were three gentlemen I worked with and all three were wonderful to me. I will efnitely bring my car for all service and any other problems I my have. As I waited they were also very courteous to everyone that came in.

Chris Peterson

Apr 1, 2015

They were very helpful Tyler did a great job. We came in looking for a new van for our family and they had one that met our needs and worked with us to get a payment that was acceptable. They even worked with the financing options we wanted.

Christopher Hendry

Apr 1, 2015

Everyone was very friendly, helpful and fast. They got my truck done very fast and helped me get my key faub fixed. They offered me a free water, granola bar and the waiting room was very clean. They gave me a free car wash with free vacuums and I'll be sure to share my awesome experience with all my friends. Thank You!

Ford mom

Apr 1, 2015

I have always been satisfied with Kendall Ford Meridian. They have an excellent staff and truly care about the customer. We have purchased 2 vehicles from them and have recommended them to people looking to buy vehicles.

Franklin Smith

Apr 1, 2015

Didn't make an appointment but got fast oil-lube service!

Justin May

Apr 1, 2015

We didn't even know we were looking - after great service from Curt, Eugene & Oscar we changed our minds :) Huge thank you to them for helping us get into our beautiful 2014 Nissan Altima!!!

Melissa G.

Apr 1, 2015

Very pleasant but minimal negotiation. Love my car but Wished they would negotiate more.

Randy Gilbert

Apr 1, 2015

2015 Ford Explorer sport,,, best experience!!! Drove 5 hrs from slc ut!!! Love dealing with Ed our saleman!!! Whole staff was friendly!!!! We have already told people that it's worth it to drive to boise to buy a car from Kendal Ford

Roger Minnick

Apr 1, 2015

We brought in our recently purchased Ford Escape for an oil change. The staff was very friendly and helpful and the service was quick and thorough. It was a very good experience.

Stuart Park

Apr 1, 2015

The Staff at Kendall ford are amazing. We bought two cars that day and my parents bought one the service was amazing. From start to finish the process was easy and accurate. Eric our salesman was knowledgeable and informative and made sure we had all the info. I would highly recommend Kendall as the place to buy a car. Great

Brant Bengston

Mar 31, 2015

Kendall Ford of Meridian Quick Lane is top notch! I always know that my vehicles will be well taken care of.

Brendan

Mar 31, 2015

The sales representative was knowledgeable about the vehicles and was able to research/find information when I asked more detailed questions. He did what he could to get me the best possible financing but did not push when I decided to go with my own financing.

Jack Pelowitz

Mar 31, 2015

Salesman was of a great help, no presser, great service, we are very happy with both the dealership and all the staff.

Jeri Moore

Mar 30, 2015

I enjoyed working with John McDaniels. He was very patient with us as we tried to decide which and if what car to buy. He was sick that day and still helpful. I think i have his name right. Also Donna was great in finance.

Patricia Fairchild

Mar 30, 2015

I took my Equinox in and they said the catalytic converter was in need of being replaced. That would be 3 of them in 2 years. We decided to trade it in on a Ford Focus. The car is fine so far. The salesman was helpful, BUT, there was no followup to see how we were doing with it. I did call the salesman for a different reason and at that time he asked how I was doing with the Ford Focus. I felt he should have called within a few days to see how it was.

Robert Braun

Mar 28, 2015

2014 F-150 Kody in Quick Lube was very polite and frindly.

Jeffrey Flora

Mar 27, 2015

Bert took good care of me including getting me in and out. This worked great, instead of catching the shuttle, I was able to wait for the my vehicle and still got to work at a reasonable time.Thank you BertJeff Flora

Madison Regnart

Mar 27, 2015

Kody was super helpful, super friendly, and the service was quick, and impeccable.

Alan Gossi

Mar 26, 2015

Purchased a 2014 F-150 and service and staff were a pleasure to deal with.

John Hopkins

Mar 26, 2015

Tony Gazzo was the reason we bought the Fusion from Kendall. We looked at some other dealerships who had similar prices on Fusions but Tony took the best care of us. He's professional, kind, courteous and conversant! Fun guy to work with!

Natalee Brower

Mar 26, 2015

Quickest, most convenient and friendliest oil change experience! Thank you!

Peggy Williamson

Mar 26, 2015

The service and staff were exceptional! Very satisfied!

Brandon Whitaker

Mar 25, 2015

I bought a used 2005 F150 from Kendall Ford a year ago. While getting an oil change, staff informed me of a few key maintenance issues, one of which was falling tests. We got my truck in to get serviced quickly. Staff was very helpful answering my questions and respectful of price and time to complete the process. That being said, they also have me a loaner vehicle so I didn't have to rely on others while my truck was in the shop. Very professional and helpful at all times.

Jeremy G.

Mar 25, 2015

I had an excellent experience. My salesman, Travis Becker, was very good to work with. He knew the truck, it's features and the inventory. He never pressured or up-sold me on any features I didn't want. He worked a deal very quickly and fairly while beating the competitors web advertised price. Brittany in the service department upgraded my new truck's tires with the help of a stock tire trade-in credit (stock ones had less than 100 miles on them). She helped me find the exact tires I wanted with the features I needed, found them locally and installed them quickly. She made it a fun experience to get the new tires on the new truck. The waiting room had a comfortable waiting area with several big TVs and good free coffee.

Richard Budahl

Mar 25, 2015

I own a fiesta that I bought from Kendal two years ago. Every time I take it in the service and friendliness of staff is exceptional. Yesterday I was helped by Rob, he was so kind and very patient. He is a 5 star employee.

Randy Bauer

Mar 24, 2015

Kristy was great service was good I would recommend Kendall to friends and family

Raymond Workman

Mar 24, 2015

I reaally like the fact that i dont have to make an appt...I can just drop in for my oil changes..I also like how friendly and thorough Chris is...The bathroom and waiting room are always so clean also..

Rick & Mary

Mar 24, 2015

I walked onto the used car lot expecting to be treated like bait fish for the sharks but the sales manager was anything but a shark! He was extremely personable, very professional, and there was NO PRESSURE! They agreed to take care of a couple of issues I found with the truck and even that experience (with the Service team) was exceptional!The entire experience was amazing and I would not hesitate to come back when we need another car! Job well done by everyone!!

Rosemarir Olney

Mar 24, 2015

I had an appointment on a Friday to have work done that was identified during an oil change. During the service at 5:40 pm they found the bearings on one side needed replacing. I needed to drive my car from Boise to Seattle, 500 miles, on Sunday. The service department did not have time to do the work on Saturday. After discussing if the car was safe to drive 500 miles, Bert Ellis and Rob (unknown last name) were able to fit my car into the schedule. The work was completed Saturday afternoon and I drove to Seattle Sunday with no problems. Thank you Bert and Rob and your service technicians for the wonderful customer service.

Carley Mill

Mar 23, 2015

I was greated by the nicest young man named Cody. I was a little lost at where I should park for my service but Cody reassured me I was at the right area and he would show me around. Just a pleasant experience.

Gary Stark

Mar 23, 2015

Overall good experience. Could have used a loaner car. Spent over $3000.00 in repairs.

James Ball

Mar 23, 2015

The service staff were friendly and professional. A low reading on the battery check prompted an immediate replacement with a new battery, under warranty, something I would not have expected.

Robert Thomas

Mar 22, 2015

Excellent buying experience, better than expected! Would buy from there again.

Theodore Snyder

Mar 22, 2015

Staff was very attentive from the moment I arrived. Service was completed quickly and my truck was ready to go before I could finish my complimentary coffee.

John Bennett

Mar 21, 2015

A few words... exceptional & trusted service ...............................................................................................................................................................................

Carrie Randall

Mar 20, 2015

Everyone is so friendly and we completely trust their advice!

Justin D.

Mar 20, 2015

I really appreciate that Kendall Ford can fix ANYTHING on my truck!

Larry Gram

Mar 20, 2015

New to Idaho, first Ford service for my F150. Easy to secure service appointment, friendly employees, clean facility, thorough vehicle checks and timely fast service. No hassle, no surprises, did what they said they would and was a very positive experience. Keep it up and you will have earned a new customer next purchase. Thanks

Larry Jones

Mar 20, 2015

Brittany Lau my service consultant was outstanding

Charles Smith

Mar 19, 2015

Great service. Treated very well. However we should be as we have spent a lot of money there keeping our four Fords operating.

Harold Wilson

Mar 19, 2015

Your service department is friendly and efficient. They told my wife the brakes were half worn. I find that hard to believe having only 2400 miles on my pickup. Sure hope we don't have to replace brakes every 5000 miles.

Connie Moon

Mar 18, 2015

The staff was very helpful. They found me a ride to work at an off time for them - that was very appreciated. Service was quick.

Kelsey Holder

Mar 18, 2015

So I have to say, Kendall Ford of Meridian has exceeded my service expectations in several different ways and Josh Jackson(service tech) is the real deal when is comes to knowing and applying his craft. Maybe you could hire a couple more like him over in the oil pit, that way I wouldn't have oil stains all over my garage floor. I love my new 2015 F250 Lariat 6.7, but I've been dealing with "hesitation" issues from day 1! Josh Jackson is the only reason I haven't lost my mind... so at 20k miles, they're replacing my Turbo(s). Got to say, never had any of these problems with my Ford gas engines.

Jason ashby

Jun 24, 2012

Worst service dept. I have ever delt with...go to dan weibold ford if you want a professional working on your trk. Mr bird the service manager was a joke....feel free to contact me on my experience with a $58,000.00 f250 6.7 POS. Every one knows the 6.7 has issues I upgraded wheels and tires one size larger but was told I had to return the truck to stock before they would do any warranty work, how ever my fathers trk, same shifting issues were taken care of, also damaged his hood while in there shop mr bird gave him the run around for weeks before paying for the repair...i also had a fuel filter installed there on my trk which they installed wrong , which sprayed diesel fuel all over the engine. For these reasons I have chosen the rating scores very low and will not recomend them to no one.

sparrow910

Feb 25, 2012

I go in and work with Don about buying a new 2011 F150. Sticker price is 28900. I take a test drive and then we start talking numbers. I have no trade in and my own financing. I offer 25500, sign the little worthless paper and he goes back to the sales office. 5 minutes later he comes back with 29600. Who goes up from the sticker price?! I laugh at him and leave. I don't understand how business can stay afloat with practices like that.