Kerry Chevrolet, Inc. reviews

conniescott69

Nov 14, 2016

We had a great experience at Kerry Hyundai while purchasing our new 2017 Elantra SE.Our salesman,Jeb Holbrook was very helpful,and was able to direct us to the car that was perfect for us.We were able to come to terms on price that was acceptable and the process was completed in a reasonable amount of time.We enjoy driving our new Elantra and will continue to purchase our cars from Kerry Hyundai.

cguthrie0

Nov 12, 2016

This is the second time that I have purchased a car from Kerry Hyundai, and as with the first , this buying experience was great. The sales team was knowledgeable, friendly and professional. The whole process was easy, no pressure, and fast. I would recommend Brad and the rest of the Kerry team to my family and friends.

delidel66

Nov 11, 2016

Great people, great place, always a great deal. Kerry will always have a returning customer with me. Had so many great people to help me pick and buy a car. Never any problems at Kerry.

kbamart4

Nov 3, 2016

Nice car and a good deal, in my opinion. Nice working with Josh Langworthy AGAIN. Everyone did their jobs in a professional, friendly and orderly way. That speeds the whole process along and makes it much easier to get the deal done.

cturner01

Nov 1, 2016

Great experience. Friendly and up front with everything. Did not have to spend a lot of time with the sales person and he was not pushy.

briannawalden

Oct 29, 2016

Service was excellent! I walked away satisfied and happy with my car! I would return and recommend anyone of my family and friends to come here!

jdeller

Oct 29, 2016

From the time that I called and talked to them and e-mailed a few times, I was pleased the way they were so pleasant to talk to. Buying a new vehicle is a big step and they made it easy. each person had a different input on things and there is a lot of information but they did make it easier. I would absolutely recommend them to my friends and family.

jbrogg

Oct 28, 2016

It was ok. The sales person is great. They tried to help and met what I needed. Appreciate the sales person showing all the features

vandyarimar

Oct 28, 2016

salesperson,nate geiman,was very helpful,no high pressure tactics,very pleasant to deal with.would buy another vehicle from from nate.have recommended nate to friends and family.

plangworthy

Oct 27, 2016

The sales staff at Kerry Hyundai and Chevrolet is hands down the best in the tri-state! They paid attention to my needs and got me the perfect car, for the perfect price! Thank you so much!

baldwin1043

Oct 23, 2016

Excellent Service. Nice Salesperson. Sales person took me out on a test drive and took the tim to demonstrate the features. I would recommend to family and friends.

moliver1

Oct 22, 2016

My husband and I came to the dealership knowing the vehicle we wanted to purchase. The sales person and finance manager worked with us to get the pricing we were looking for. We appreciated the efforts everyone made to create a great car-purchasing experience.

jdrevis8

Oct 21, 2016

This car buying experience was relatively painless. The people at Kerry were very professional and knowledgeable and I never felt pressured to make a decision or pushed into upgrading. I would recommend Kerry as a solid, honest dealership.

jaymi.semona

Oct 14, 2016

The people at Kerry Hyundai are professional, courteous and kind. They take time to make sure you get what most fits your needs and that you are 100% satisfied. I recommend my salesman Tony Semona. NO pressure....honest..courteous.

jesse.wood513

Oct 14, 2016

I am very satisfied with the service I received from Kerry Hyundai and the the salesperson I dealt with, Dalton. I would definitely recommend this dealership to other people I know.

kmboone78

Oct 13, 2016

Friendly and professional attitudes from all involved. If they could just get all the necessary paperwork at once, it would be almost perfect! Multiple phone calls and new sets of papers is just an inconvenience when people work- and during the same hours the dealership is open

wshupnastar

Oct 13, 2016

We worked with Troy Gorman. He was knowledgeable, listened to what we wanted and treated us fairly. I would recommend him to anyone looking to buy a car

drf999

Oct 12, 2016

My wife and I have bought 6 Hyundai automobiles over the years from Kerry Hyundai and I have always been very satisfied with their sales and service department. I'm sure I will continue to buy my automobiles and and continue to recommend them.

billhug2316

Oct 8, 2016

This is my third Hyundai Santa Fe I like them very much I'm sure I'll gladly buy me another one in a couple years so we'll see you then

grossj98

Oct 8, 2016

Everything was so awesome, I came in with my car I was dissatisfied with and they gave me a great trade in value. Lowered my apt significantly. Awesome place

gilddkm

Oct 5, 2016

Was a great experience. Would definitely recommend this dealership to my family and friends. I am disabled and the went out of their way to help meet all my needs.

alex.germain

Oct 1, 2016

I was treated fairly and professionally and no one tried to redirect or steer my efforts. I would definitely shop at Kerry Hyundai again and I love my Elantra GT!

cahall1130

Oct 1, 2016

Staff was professional I worked with Shawn he was patient informative. I felt as though they weren't trying to take advantage of me. I am very happy with my Hyundai Santa Fe

lchick93

Sep 25, 2016

All the guys were very nice and extremely helpful. I didn't ever feel pressured to do anything I did not want to do. They walked me through everything and we're very accommodating.

justin.sellers14

Sep 24, 2016

I already knew what car I wanted when I went in and knew what the posted price was and how much my vehicle was worth in trade-in. It still took almost 7 hours of being at the dealership to make the purchase, which is a little excessive in my opinion.

lboxell

Sep 24, 2016

Mitch was great to work with. Very personable and extremely helpful and knowledgeable. Willing to work with me to meet my needs and helped make the process very easy and smoooth.

smiles.siemer

Sep 24, 2016

Everyone that we dealt with were approachable, courteous, friendly and professional. Will definitely recommend to family, friends and co-workers. I, Myself will be back in a few years to purchase another Hyundai.

scott25phillips

Sep 21, 2016

Troy did a great job of assessing our needs and recomending the right car for us. Dealership was great to work with. Have recommended them already.

crider0901

Sep 17, 2016

I already knew what vehicle I wanted to purchase when I went to the dealership. The salesperson was very helpful in describing the features of the vehicle and was very professional. When it came to making the deal, we went back a forth a few times but that is to be expected, the entire staff was very professional and understood our situation.

mark_james1

Sep 17, 2016

The Kerry team was courteous and professional, my wife and I were comfortable through the entire process. They took their time and walked us through everything that was needed from purchase to the car features.

carolnmike1

Sep 16, 2016

Had a very good experience will tell everyone about our experience Tony was very helpful and let us compare another car with what we had purchased. I never took a test drive as long as we did. He wanted to make sure we were comfortable driving the car.

rlpolacek

Sep 13, 2016

Very thorough and extremely patient sales and management professionals. The exact opposite of a typical pressured car dealership, they accommodated every request and went out of their way to help make the perfect deal for us. Even the final price negotiations were straight forward and open. Best car buying experience I have had!

kathyd0

Sep 12, 2016

Jeb was very patient throughout the entire process. I test drove several cars and had many questions. He was consistently kind and answered all questions.

pg91959

Sep 10, 2016

The sales agent, Tony Semona, and the rest of the Kerry staff were very easy to work with. We looked at other cars at other dealers. We do not like pushy sales. We will definitely buy from Kerry again We have already recommended Kerry and Tony to friends and relatives.

rbradbury

Sep 9, 2016

After buying my 2012 Hyundai from here we very leary of coming back. Our last experience was horrible! However this time was 100% better & we were very satisfied.

bland.ryan

Sep 8, 2016

I had a Great experience car shopping, very knowledgeable staff, car buying process was easy and straight forward. Received follow up communication to ensure the car was to my liking. Love the car.

glonicholas73

Sep 8, 2016

We have purchased from your dealership before and will likely go back again .everyone was friendly and helpful. I love that I can take my car back anytime for a wash.

heather.gw

Sep 8, 2016

This is the third time I've purchased a car from Kerry Hyundai Alexandria. I'll keep coming back. Corey was absolutely great. Mitch was too. So helpful!

kysnoopy2

Sep 8, 2016

Being older I was concerned about a lot of the new things on this car. Nate was so patience with going over things. I had a 2009 Elantra that I loved but I had bought it somewhere else. I did have it services some with Kerrys and was pleased with service. I liked Nate. He never made me feel rushed. I have never leased a car before and he did a good job going over that.

joey_jo210

Sep 7, 2016

I only got 3/4 tank of gas , and I told them my brand new car I got had dirt on the interior door arm rest. The kid detailing the car really didn't care and just wanted to go home.which I understood it was a Saturday. But other than that every thing was ok.

marines4150

Aug 26, 2016

We really appreciate Kerry Hyundai and everything they have done to keep us coming back. We are on our fifth vehicle from them and highly recommend them to friends and family. Great place to buy a vehicle!

beckmacl

Aug 25, 2016

It was a great experience working with Brandon B & Tony S to lease my new Tucson! They worked with me on everything i needed in the vehicle within the budget I gave them. I would definitely recommend.

detroit6red

Aug 25, 2016

Be better at ensuring quality during the delivery phase to the customer! The lack of attention and quality care of the vehicle was poor! What was missed made a lasting impression.

Happymom

Aug 20, 2016

Justin Smith was an outstanding salesperson who listened and helped me find exactly what I wanted. I never once felt pressured. It was a great experience buying my car and I know I will be treated well every time I show up at the dealership.

cfaulkner0006

Aug 19, 2016

I had negotiated the pricing for my genesis coupe with a local dealer in lexington, but they were not even close to what I would call a fair price on the vehicle. I called Kerry Hyundai the same day and they priced perfectly into what was to be expected and I was able to come and pick up the next day with the car already ready for me. Very easy interaction and very happy with the whole experience.

cathornton_07

Aug 11, 2016

Excellent service! Excellent vehicle! Perfect size! Our sales associate was wonderful. Ive recommended him to my friends and family! Mitch was great. I couldnt have gotten a better match! Kerry Hyundai was the second dealer we went to. Our first deal Jeff Wyler couldnt make a sale in 2 days. Kerry Hyundai made the sale in hours! Great experience!

lucasrl13

Aug 11, 2016

Excellent Service, salesman listened closely to what we were looking for and gave helpful suggestions. Very friendly and helpful sales staff, no pressure sales. I would definitely recommend Kerry Hyundai to my friends and return the next time I'm considering a new Hyundai.

akrantz35

Aug 10, 2016

Worked out a good deal on vehicle desired. Wasn't possible at Kerry Florence Hyundai. All of the staff was friendly and helpful. We were in and out in about 2 hours. Good timing. I have been at dealerships 4 hours before.

dac3

Aug 6, 2016

My sales rep, Nate and sales manager, Remmington were very thorough in providing me all that I needed to make my buying decision. Nate's ability to make me at ease with the experience was one of the best experiences I have had in working with a dealership and a sales rep. He met my needs and beyond in confirming Kerry Hyundai was the right dealership, and that the Elantra was the perfect car. This is saying a lot as I had been to 5 other dealerships of different makes and models and felt I would never be happy. Thanks Nate for turning that around! Thanks Remmington for working through my million finance questions!

tinahehman

Aug 5, 2016

I'm sorry I can't remember his name but the man who negotiated the deal with me was the best. He really listened to my needs and made sure they were met. It was the first time I ever purchased a new vehicle on my own and I expected to be talked down to because I am a woman but that was not the case. I felt respected and treated completely fairly.

moevesf

Jul 26, 2016

The salesperson who worked with me gave me all the information I needed. The test ride was very informative. I would recommend this salesperson to anyone.

cweber0

Jul 23, 2016

Hot day in July. Troy Gorman was my sales man who was very professional. He had patience and answered all my questions. Test drove several Santa Fe sports before I made my decision.

ajm5013

Jul 22, 2016

Great service friendly sales employees. I am highly satisfies with my vehicle and overall service. I will highly recommend your dealer ship. Everyone was very professional and friendly.

startnow222

Jul 22, 2016

This was our first New car. Our experience was great! The salesman were very professional and friendly. They listened to our needs and recommended a few cars to help us narrow down our choices. We will return when it's time to purchase a car for my husband!

lorie071643

Jul 21, 2016

I went in for repairs on my Elantra and drove off in a 2016 Tucson. The staff was very kind. I had a tough choice between Tucson sport or the limited. I decided the limited. Very satisfied

mandolinman_67

Jul 19, 2016

Our experience this time was the same as any other vehicles we have purchased in the past. We have purchased several vehicles from this dealership and will continue to do so.

musardk05

Jul 15, 2016

Troy was great he kept my payments actually what I wanted and showed me a great car with a great warranty also something I wanted. I asked about Bluetooth and he found the car I wanted with Bluetooth and it was only 600 more. I went to Toyota that morning and had a bad experience because I was looking for a 250 a month payment with no money down and no trade the sales person said I was looking for a unicorn so I left. Went to Kerry and saw Troy told him the same and said I wanted a good warranty so I had piece of mind and no worries if anything went wrong. He then said what about a brand new car. I never through I could get a new car for only 260 a month with a 5 year 60000 miles bumper to bumper warranty and also 10 years 100000 miles on major things. The accent was everything I was looking for and more I love the eco and that the back seats go down. The only thing I would like to see is a trunk button on the key pad it sucks to have bags in my hands and have to use the key to unlock the trunk. I had a great experience at Kerry with purchasing my first brand new car everyone was friendly and very helpful.

vornhamm

Jul 13, 2016

We received excellent service, a fair price for my trade-in, received my title quickly an overall pleasant experience . I would definitely deal with Kerry Hyundai Alexandria in the future and recommend to my friends.

jenniferschalk

Jul 9, 2016

I am a previous Hyundai Elantra owner and when I was looking to buy a new car, I didn't have to look any farther than Kerry Hyundai in Alexandria, Kentucky.

brian2judy

Jul 7, 2016

Our Salesman Tony, really worked tirelessly to ensure we had the right deal on the right car and dealing with him was a very open and honest experience. I have been in sales for most of my professional career and always watch carefully how sales agents work and at no point did I ever feel like I was being "sold" anything. These guys treated us like family, the way it should be. The car I purchased was for our daughter and our 3 grandsons, it had to be right and I feel good about the entire choice and process. Also, the Finance Mgr was extremely kind and courteous

wild1302

Jul 7, 2016

Went to look,and possibly buy, had another place to look at, but did not need to even look at the other dealership. Got what I wanted and in the right time frame for the day.

sylviakelley17

Jul 5, 2016

The salesman, Nate Kidwell, was very professional and caring. All the staff were friendly and accommodating. This was my 2nd new car purchase from Kerry at Alexandria, Ky.

eknepfle

Jun 29, 2016

wish i had a little more power but love my new car. Itis my second santa fe loved my first but was leaving for disney next day and didnt have as much time to shop as i would liked

jcooperbmf

Jun 28, 2016

When my girlfriend and I stopped in to look at the vehicle we bought the options we were told the vehicle had by our salesman apparently was not what it came with. We also were at Kerry for around 5 hours from the time we pulled up and left. We waited at least 3 hrs. just so we could sign the paper work. Then a week or so later we had to make multiple trips back to resign papers because they had us sign the wrong ones. It took till today to get our value guard put on and our floor mats we were promised, which our salesman Gary told us one week which turned into at least 3 just because we had to call multiple times to tell how unhappy we were then they were able to get us in and acted like they were doing us a huge favor. And to top it off our salesman told us the car had automatic hatch because it had the button on the key which he personally tried to get to work but said he would have to get the service department to order something, which was fine because this was one option we were looking for. But come to fined out we bought the car and the sales manager told me sorry Gary should have known about this and sorry we cant do anything about it. Really a salesman promises the customer something and once we sign the papers they tell us sorry about your luck. Is this even legal?

ljs218

Jun 25, 2016

I will always come back to this dealership because of the professional way they treat their customers. This is my 3rd car I have leased from this dealership

retard1973

Jun 25, 2016

I was treated wonderful and will come back in time to get another car. Everyone was great and very friendly and helpful thank you for a wonderful experience

cldreyer963

Jun 24, 2016

After haggling over trade values; etc., I was presented, by a "closer", with a which basically wanted my 2007 Explorer as a trade-in for nothing plus a $2,500 down payment. This basically meant I was paying the price marked on the windshield, plus paying upfront $2,500, plus giving my Explorer away for nothing. After seeing this, I walked off the lot several times, had to ask several times for keys back to my Explorer. Two or three salesmen later, we finally agreed on a deal. In my mind the deal presented by the sales and the deal presented by the "closer" were not the same. All this haggling was completely unnecessary, and the deal almost didn't happen.

ct901973

Jun 23, 2016

Great experience I would send my child in alone for their first car so helpful. We was in and out in less than on and a half hours

karenorth1

Jun 14, 2016

We would highly recommended Kerry Hyundai Alexandria! They went above & beyond! Very pleasant to work with & NOT pushy! Can't remember names of salesman that took care of us, but ALL were SUPER!

marehkamp

Jun 14, 2016

First let me say I love my new car. I have received many compliments on it and so far the performance has been fine. Thanks to the sales people who were so helpful and patient with me.

molliebryson

Jun 14, 2016

We had an amazing experience with Kerry Hyundai, especially Mitch. He was attentive to out needs and helped us figure out exactly what we were looking for at this time. Thanks!

plummerj14

Jun 11, 2016

Had a good experience with the purchase of my new car, staff very friendly and efficient. I would definitely recommend to my friends and family.

mike1172

Jun 10, 2016

Was a good experience.this was third new car I bought from them.I will go back again.I have sent multiple friends and family to them. Friendly.helpful

mshepherd105

Jun 7, 2016

I will recommend my friends and family go see Troy. He answered all of my questions and thoroughly explained everything to me about my vehicle

ras0331

Jun 4, 2016

I have had 5 Hyundai's so far, I recomend Hyundai to everyone that is looking or asks about my car I always tell them to check out Kerry Hyundai and the great deals and salesman that work there. Your service department is excellent also.

jeffissler

Jun 1, 2016

I got the deal I wanted and a good APR to boot. Plus I have 10 years bumper to bumper and roadside assistance which is nice.

thavens66

May 28, 2016

I love Hyundai, My sale person was so informed on everything on my car that was the lasted up to date he answered every question I had Mr. Kidwell. Brander Baker done all of our paper work with a brezza he made us fill like family, What a great place!!!! I love Hyundai

gsingleton3

May 21, 2016

Love my 2016 Elantra. Everyone at dealership very helpful and friendly. My salesman, Brandon was a super nice, knowledgeable guy who was very helpful in finding the right financing.

rjminsterman

May 21, 2016

The salesman listened to what I was wanted and didn't try to just push a sale, they wanted me to be happy. Pleasant experience overall. So many other salesmen out there that talked themselves right out of a sale by caring too much about the sale and not about me.

tonyajames59

May 20, 2016

our over all experience purchasing a new vehicle was excellent our salesman Mitch Wilder an all the staff were very professional we were very pleased an would recommend anyone

slappel12

May 18, 2016

The individuals I dealt with at Kerry Hyundai - Alexandria were courteous, knowledgeable and patient in working with me to find the vehicle that was right for me from start to finish.

mowens0

May 17, 2016

Kerry Hyundai is a good dealer with friendly people. Their pricing was very fair. I may not go to them for service due to their location is not as convenient as others closer.

tinabnit63

May 12, 2016

Very nice salesman good price for a nice products great warranty clean and sharp looking show rooms I would recommend friends and family to your dealership

dg26320

May 10, 2016

Excellent customer service by all. Very helpful explaining everything about the new car we were interested in leasing. Explained the trade in process on my current Hyundai to the new car.

eyork9

May 10, 2016

Was very happy with my deal and my car . As I said before this is my third Tucson from Kerry Hyundai in Alexandria and I would recommend them to my friends and will return. I liked that the salesman helped transfer my belonging from my old car to my new one....and the fact I can bring it back if I have question for someone to help me with it...

familylife0106

May 10, 2016

Everyone was very nice, always made sure we had everything we needed or if we needed anything they was there to help. Great salesman an a great place to get a new car!

bpasch14

May 5, 2016

Nate was very courteous. He also took his time showing me everything I needed to know regarding my new Santa Fe. When I left, I felt as if I knew everything I needed to know and had no further questions. Great staff! Very knowledgeable and friendly!

mrmike9b

Apr 28, 2016

Troy and Nate were awesome! Great atmosphere with no hidden agendas. Extremely friendly and courteous. The selling price was right on point. The dealership was very clean and well laid out.

jmlong0514

Apr 27, 2016

My wife and I had a great experience. The salesman was great. He was very knowledgeable and did not pressure us. He answered every question. Thank you.

tammy829

Apr 27, 2016

Tammy and I were greeted very quickly once we entered the show room by Troy Gorman.He took us over the entire lot showing us everything that Tammy was interested in.After driving 3 different vehicles,Tammy wanted the Sonata.Troy then made all the paperwork look easy,and we took the Sonata home.

wildcatsbg

Apr 22, 2016

Bill and team do everything right when selling you a car. When you have made your purchase you know right then you will return in the furture.

cshelly68

Apr 19, 2016

Great experience, worked with me and my son long distance to make this lease as easy as possible. Communication in the paperwork process was good.

kwitisawesome

Apr 19, 2016

I had a great experience with this dealership. Each team member I worked with- from sales to finance- were all great. They were very respectful, understanding, and friendly. I went in with the idea of getting a used vehicle. I left with a brand new car that I chose to lease. The process was smooth and the sales guy, Jon, was great. I explained my financial situation, how much I was looking to get for my trade, and he made it happen. I have to admit, I almost walked away based on the offer initially given to me for my trade but I stuck to my guns and didn't back down. They were able to give me exactly what I wanted for my trade and get me out of there in a brand new vehicle. My son and I are greatly appreciative of the team at Hyundai and I will most definitely be a repeat customer.

jdavid151974

Apr 17, 2016

Great service. The staff was very helpful to me and took the time to show us many options. Nate Kidwell in particular was very friendly and helpful. He went over and above to deliver great customer service.

bearcatdjw

Apr 16, 2016

I really enjoyed my time working with the sales staff on my deal. They were very professional and were very open minded when I maid offers. They made me a deal that I was very comfortable with and left the dealership with a good feeling about my purchase.

charleenv

Apr 8, 2016

All was made good because of the effective and knowledgeable salesperson.Mitch Wilder.Kadoos to your dealership and it's people ! I am really enjoying my new Elantra.

Butterfry

Apr 7, 2016

I've had issues with my brakes making loud noises for a longest time. I took my car in to the other local dealership because they were closest to where I live. I should have known not to go there again because of previous experiences. Sure enough. They gave me the runaround and said it was normal. It wasn't normal. They like to stereotype women as if we're clueless to our vehicles mechanics. Wrong! Taking my vehicle in to Kerry Chevrolet Service was my solution. I'll never go anywhere else. This wasn't the first time they handled issues with my car. Brian & the others in Service gave me peace of mind that it will be handled & resolved. It was.

aproma92

Apr 5, 2016

My experience purchasing a vehicle from Kerry Hyundai was overwhelmingly positive. Nate Geiman was fantastic. He was professional and patient and put me right at ease. I definitely will recommend both Nate and Kerry Hyundai to anyone needing a vehicle. In fact, I already have!

montegor

Apr 2, 2016

the dealer ship was neat, clean and organized. plenty of cars available. was willing to get a car at another dealership just to fill my color demand. The staff was welcoming, Friendly knowledgeably and happy to work with me

ablades

Mar 31, 2016

Great service, very satisfied! All of our needs were met and we left the dealership very happy. Everyone was friendly and helpful! Will definitely be back!

kjsandfoss

Mar 29, 2016

The salesperson was very friendly and helpful. He explained the car in detail. He had even called and did a follow up to see if I had any questions and wanted to see how the car was doing for me.

robin_hoskins

Mar 25, 2016

I experience was great. I didn't feel pressured into anything. Nate was very prompt in getting back to me when I spoke with him on the phone, about the vehicle I wanted, and the budget I had. I love my new car!

abbylaverne

Mar 22, 2016

I have had an excellent experience with Kerry Hyundai thus far. Gary Dailey was very helpful. I would definitely recommend Kerry Hyundai and Mr. Dailey to anyone interested in purchasing or leasing a vehicle.

amanda.bishop522

Mar 21, 2016

I felt like I was being juggled with another customer. There were large gaps of time where the sales person was MIA. The finance officer got upset with me when I wanted to sleep on it for the night before making a decision on weather to buy. He also gave us the wrong payment info we found out later. The car I purchased had to be transported from a different dealership. It was not at the dealership when I went to get it. I had to wait for almost 3 hours.

keys88

Mar 11, 2016

They were very difficult to deal with, didn't want to give me anything on trade in and wouldn't budge on price. It took over 5 hours to buy a car from them. Finance dept was very shady and wouldn't explain themselves, and their math didn't add up most times. Sales staff was arrogant. Now, almost three years later, I'm still getting junk in the mail and phone calls from all the places they've sold my name, address and phone number to. I don't even have the Malibu I bought from them anymore. I would never do business with Kerry Chevrolet again.

trees1344

Mar 11, 2016

Our fifth Hyundai Sonata, we love our cars and will definitely be back again. Always felt like we were given a fair deal on a quality, dependable automobile!

mayfield.derek

Mar 10, 2016

The sales personal did a great job finding me the right car. The pricing was a little to high. But I am satisfied with my purchase.

Ron Mullen

Mar 6, 2016

Date: 2-27-16 Daughter and me went to purchase new Hyundai based on info you sent, $17985 & $18974. Car was exactly what we were looking for. Daughter was expecting more thru Cosco. We asked for out the door price, when he gave us figure it was over $22,000. I asked how price was determined and he said they had to add costs that had been deducted from $22,000 to arrive at price we received from you. $1,000 Military, $750 College and others discounts. I offered $20,000 and initialed paper to submit to his boss, he came back with a $21,000 and I told daughter we was leaving, he then said would we split the difference, $500. Normally I would have said yes, but do to all bad info we received, and price was still over other offers we had, we left. I guess prices was based on my age, 80, and my female daughter. Why wasn't added amounts on your data sheet? I think I'll go back to old ways of buying cars.

SJWITTE1293

Feb 23, 2016

Entered dealership with a warm welcome and immediate help. Asked what we were looking for and gave their honest opinion on what to consider and what not to consider. Test drove a few vehicles and did not feel pressured into purchasing immediately. Left with exactly what we were looking for!

JMCHUGH0

Feb 18, 2016

We love Kerry and will purchase all futire vehicles from them. Awesome staff and management! We are completely satisfied with our purchase and will be back!

MELISSA2AUTHOR

Feb 17, 2016

This is the third vehicle I have purchased from Kerry Chevrolet/Hyundai, Alexandria Kentucky in ten years. I continue to go back because I truly feel appreciated at this business and the vehicles are exactly what I need and expect--fairly priced and reliable. Thanks, guys!

TFOSTER1207

Feb 16, 2016

This is my Second Brand new Accent from this dealership, my wife and I still drive the 2010, and love it so much we bought a new one! I love this Place!

ADHISTHEBEST

Feb 10, 2016

Zack was great with me and helped me get the car i was looking for. Will definitely send others to Kerry if thy are looking for a car.

BJRILEY4

Feb 10, 2016

This was the first time that I was able to purchase a vehicle solely in my name.I did not want to have my husband's name on the car. I let Troy know of my wishes and the type of payment that I would need. He was able to work with me and make this purchase happen. It was very gratifying to be able to walk out a new car owner!

Alias

Jan 30, 2016

I wish I had the honesty from the sales team that I read about in reviews. My experience was far from honest. The car was said to have nothing wrong with it. Car had multiple issues and went to shop two days after buying it. Their response was my car my problem. Adding to this fact there was a deal made for specific items at the finalizing of the sale only to have that be a lie again. Little guy named Bill was so proud to be honest but yet was a very rude person. Jeb H (sales man) was also a dishonest party. I do not recommend this company or either of these arrogant employees. Bill actually yelled at me through the phone to show how macho he was. More arrogance. Street clear!

BRITNEYWIENER9

Jan 29, 2016

The dealership was clean and professional looking. Our salesman, Daniel, was phenomenal and made us feel comfortable and secure with our purchase. The management staff ensured we were purchasing the vehicle that most fit our needs and budget. They took us through each step of the purchasing process, and made it quick and painless. I love my new Tucson!

KENNETH.A.BURGER

Jan 27, 2016

Excellent job in helping me get what I needed in a car. I wanted a four-door sedan with front-wheel drivw with rear-view camera and sun roof.

STEVEPAUL06

Jan 27, 2016

So nice to work with your team. Keep up the good work. Love my new genesis coupe. Will recommend your dealership to all others in need of a car.

MD02798

Jan 26, 2016

Wonderful experience purchasing a new car, staff was extremely helpful at Kerry Hyundai. Service department was friendly and helpful. Would definitely recommend them to anyone looking to purchase a new or used car.

KATHY.BUSHER

Dec 30, 2015

It took to long to make the deal, I was looking at used, but they wanted new price for a vecial that came from auction and triple amout of miles and paint issues.

DARLENELANCASTER97

Dec 21, 2015

It was a good experience no dealers was rushing you to get the car you wanted and we're very nice and polite would recommend to anyone buying a car.

AIMEESTULZ

Nov 17, 2015

Best sales guy hands down is Sonny. Sonny was just perfect to work with and honest. He knew everything about that car and what it could do. He was patient, respectful and cautious of my time being spent at the dealership that day. I would by 20 cars from that guy!! He took time to show me things on the car and explain stuff great. Best customer service from a sales person I have ever received. Thank you Sonny. Now the finance guy Bill (I think that was his name) was the only person I had a problem with. He was very misleading and unprofessional when it came down to the rate and payment. I would never go through financing again through Hyundai because of this guy. I had a 890 credit score and put a sizable amount of money down on this car. This guy was trying to work me for a higher rate and then trying to tell me the only way I could get a lower rate was if I purchased the "additional warranty coverage" We had words and then he back paddled just before I was about to walk out on the whole deal. It was then he ended up giving me the lower rate without having to get the "extra warranty". I guess he realized I wasn't stupid. Best part about the finance guy he tells me he got fired from his last job in Florence doing the same line of work (financing) but proceeded to tell me he was let go because he couldn't keep his mouth shut...really? Made me wonder if he was let go for the same reason of what he was trying to do with me. Word of advice to others...walk in with your own financing, do let this guy or others take advantage of you.

LAURIES0

Nov 5, 2015

Ewing was very professional and attentive to my needs. You have a great employee in Ewing and I will send anyone I know who is looking for a new or used vehicle to you. The service I received was exceptional.

SOUTHWORTHSHERRY

Nov 4, 2015

The dealership was pleasant to work with. We have not had our first encounter with the service department but I am sure they will give us very good service. They always did in the past with the other hyundai we. Owned.

JFALLER10

Oct 22, 2015

The customer service presented by everyone on staff was great. I was happy with the price they gave me for my trade in. However, I was told that if I had an existing loan, Kerry Chevrolet would pay it off. That was not the case and I feel I was not given the most accurate information regarding the price of my car. Still, I am very pleased with my new purchase and it has been great so far.

RONOWENSRACING

Oct 20, 2015

Our buying experience was totally awesome. We had a salesman that truly made our shopping at your dealership wonderful and pleasant. He did not rush us or pressure us for anything other than what we wanted to see. He gladly answered any question we may have had. His sense of humor and professional interaction with us was an experience we will not forget. After we decided on our Sonata, he went over all the options our car had to offer. Your financial group went beyond anything we had experienced before. They done everything they could to meet our needs financially. Thank all of you, and we will always recommend your dealership for an awesome place to shop!

claude

Oct 18, 2015

I did buy a new 2016 Hyundai Santa Fe and love the car. I would never buy from Kerry again.

N/A

Oct 18, 2015

I purchased a new 2016 Hyundai Santa Fe Sport. I do love the car. But the buying experience was one of my worst ever. I would or will not ever buy another auto from this dealership again. Thank You

claude123

Oct 17, 2015

I did buy a new car from Kerry Hyundai, But was the worst experience I have had. I would not buy from them again. I bought a 2016 Hyundai Santa Fe sport Love the car not the dealership

BLUEMOONOFKY

Oct 14, 2015

The process took 3 hours for no good reason. I was a motivated buyer ready to buy that day and was putting 10,000 down in cash and was requesting a reasonable price. the dealership did not seem to be overly busy. I sat for over 2 hours waiting on decisions from finance and management. After price was agreed upon twice a document was brought back with a higher price for about 500 dollars. The last 30 minutes was a whirlwind of information meant to wear down the buyer. In 2002, when i bought my last new hyundai elantra the process was pleasant and fast. This was harder than it needed to be.

DGOTTMANN

Oct 12, 2015

I went in not knowing exactly what I wanted, the salesman took the time to show me several cars that was in my price range, and would fit my needs. I walked away very happy with my experience, and a new car.

TAZZ91774

Oct 7, 2015

Love it! Bought my first new car at 41. Nate was super nice and helpful. I would recommend Kerry chevolet to a friend. Thanks for all you did.

JJERRICA

Oct 6, 2015

This was the best experience I've had at a dealership. I wasn't pushed to purchase a car that I didn't want. We spent a couples hours looking but were treated with respect.

TASHA.COMBS14

Oct 6, 2015

Josh was awesome! He did a great job and helped me find the perfect car. I've already recommended him to one of my friends. Great employee and salesman.

angelada2

Sep 22, 2015

Mitch was great to work with; always answered all questions, comments, concerns. Was very honest and not pushy with getting a new car. We had driving just about every vehicle on the lot

BOWHUNTER41002

Sep 22, 2015

Was a great experience. I was so happy with everything that I returned and bought 3 more vehicles! I am going back again soon to buy a truck. I have found a great dealership to work with

KYLEJAMIE48

Sep 15, 2015

Everyone was very helpful and friendly! I am very pleased with my new car and the whole experience at Kerry Hyundai . I will recommend them to my family and friends.

ZACH.HOFSTETTER

Aug 30, 2015

Very good customer service! Didn't pressure me into any decisions. Didn't take long to get the job done! Very knowledgeable staff and overall friendly and helping.

DSTUDER

Aug 18, 2015

Wasn't really seriously looking but found just what I was looking for anyway. Shopped for the Genesis on the recommendation of a trusted friend and was pleasantly surprised. A lot of car/features for the money, purchased without pressure and with plenty of room to think it over.

DZURCH

Aug 18, 2015

Sunny was great, helped me and was compliant considering I knew the car I wanted when I walked in. He was able to facilitate the process to send me on my way as quickly as possible.

WATSONNJ8

Aug 12, 2015

the staff were extremely friendly. The dealer I worked with was very knowledgable about the car I chose and made sure I got everything I wanted with it

BATESAD2

Jul 30, 2015

great service. The people were nice. They helped me meet the price I was wanting to achieve for the car I was wanting. The salesman Was knowledgeable and wasn't pushy about adding stuff on that I didn't want. great dealership. Would defiantly recommend

CARLOSMANUELGUTIERREZ

Jul 27, 2015

It was a very good car shopping experience overall. We are very happy with Hyundai. This is the third car that we have bought here.

ALYLIVINGSTON

Jul 24, 2015

Sales guy did a great job finding me a car that fits my needs and wants. Very knowledgable about what he was selling. Finance department had zero respect of what I wanted and what I could afford. Added over $5000. Worth of addons with out breaking down the price for me. I told them I did not want to finance more than 25K they ignored me and financed me for over 31K. Then refused to take off the addons untill I told them I was done I didnt want the car anymore, then magically they could take it off. Completely unprofessional and disrespectful.

REB9930

Jul 22, 2015

Very helpful with finding the right vehicle to meet our needs & at the right price. Also helped us get best rate of several banks. Their concern for our best interest & satisfaction is genuine.

ROBB7272

Jul 22, 2015

Sunny was a great guy to work with, not over bearing and easy to talk to. Took his time to show us all the great features of our new car, and even know we were held up late I never felt rushed or like he was put out from working late with us!

CKAISER_1479

Jul 21, 2015

Tom Timmers was an outstanding sales rep to get us in our new car and worked with us to where we felt comfortable with the deal.

CONKLINJAIME

Jul 21, 2015

Done great vwith getting me a car within my budget. Would recommend anyone to come here. Shouldn't have a limit in how much you have to say.

TROUTRULZ

Jul 8, 2015

I was very pleased with my experience at this dealership. They were informative, friendly and professional. They worked hard through a difficult situation and got into a much better car.

Ashley1122

Jun 28, 2015

I walked in with an Internet sales price of 16,767 with a sticker price of 20,495 by they got me down to the out the door price the Elantra was gonna cost me 27,799 they have absolutely no knowledge of their cars and how they treat their customers is completely outrageous wouldn't recommend to anyone

raechylt

Aug 3, 2014

After a bad experience across the street, I came here and spoke to Chad. He made everything really simple and helped me through the whole process. I will definitely be back!

pysecourtney

May 10, 2014

I haven't had a vehicle in 5 years, so when my grandma passed she left me a trust fund to get myself a car. So I was calling another dealership setting to buy some suvs with tinted windows, and another promises made to me. By accident my friend came to Kerry (know mind you i had bought my first car from Kerry and it was a saturn but I tell you now that car lasted so many road trips, and going back and forth to college, which was 45 minutes away one way and it had just regular tune ups and minor probs that cost barely nothing, so anyways she wasn't going to leave this was the only place she was going to go. So I looked at all the suvs and i finally found a car that was just made for me, and not a suv but a car that would be big enough to travel. And the salesman helped me find that dream car and was patient with me. I would recommend coming her due to the also all the promises the other car lot promised me was either illegal or could not be done.

Mustang

May 1, 2014

I bought a used car from Kerry Chevy, Adam Johnson really went to work to get the deal done, once we agreed on price the finance guy knew his stuff, went without a hitch when I went to pick up the car.

COP ERIC

Jan 19, 2014

Buying process from start to finish was very professional. Both Frank Snowden and Walter Collins were outstanding. I would highly recommend them to anyone. They are fair and honest and made the whole experience hassle free. Thanks again guys! Love the Jeep!

nick93mac

Sep 23, 2013

I had a great experience at Kerry Hyundai Chevrolet. I went up in the pouring rain to check out the new 2013 Hyundai Elantra GT and Jon was nice and willing to run in the rain to let me drive the car. Everyone stayed positive even when we couldn't reach agreement on numbers that night. I ended up making a deal and heading up the next afternoon and buying the car I wanted. I'd like to thank everyone for a really great experience. And I love my new Hyundai!

Karen Lopez

Sep 19, 2013

My experience with Bill Garnett and Kerry Chevrolet has been amazing. I was treated with respect and honesty throughout my buying process. Buying from Kerry has set a new standard for me. My last car was a lexus so the bar was quite high. I am very particular about my cars and Bill did everything necessary to make sure my purchase experience was a good one. Thanks Bill

Sarah New Equinox

Sep 19, 2013

I was in the market to purchase a new vehicle. And I didnt want the hassel of calling up and negoiating over the phone. So I decided to do all the major work via internet. I put a lead in and within minutes Ms. Rice gave me a call back and had already emailed me information on the vehicle that I requested. I was shocked how quick the response was. We set up everything via email. She was accurate and straight forward, I came to pick up my car signed the paperwork and I drove away with my new car. Simple as that. The easiest buying process ever. I would recommand internet sales if you want to skip the middle man and get a good price for a new car.

Simonelace715

Sep 17, 2013

Had a appointment with Nick and he was so helpful. I was trying to rate Chevy and Hyundai to see wat vehicle will give me better mpg because I was purchasing a company car. And I drive 40 miles there and back. Nick answered all my questions, and I can admit I am a cautious buyer. Nick was so polite and patient because at the end of the visit I had already test driven 3 cars. And I'm aware that I can be a tad bit diffucult but with nick help I was able to drive away with the vehicle I wanted and I love this car. Thanks Kerry your customer service is aimd to please. Thanks

Charlies

Aug 20, 2013

Have brought in for service several times after purchase , service desk very friendly and helpful. The multi point inspection report given at each service appointment is all for show. Most items are just checked off without even being looked at depending on how busy they are. Over looked items maybe a few here and there. But after several years of taking my car in for service found out they were very unreliable. Example tires shown on report as like new then within months had to replace tires because they were not properly balanced. Had a slow leak in one tire and pressure was low when I took it in and when I picked it up it was checked as properly inflated, and it was still low. It was at night when they delivered my new car and the service dept. was closed so they said I could bring it back to be detailed when I had it serviced. When I had it done and picked the car up what they had done was run it through their car wash , not even bothering to clean the wheels or windows. One of my problems when I purchased the car was that their was a haze on the windows which I thought the detailing would have cleared up but seeing they didn't do the windows the problem remained. On the next visit I told them about the windows again so they wiped them down when they serviced the car and said it was probably from road salt, only problem was it hadn't snowed yet , or even cold enough to do so. Salesmen say what they need to make the sale , it all ends at that point. I had several more instances these are but just a few of issues I have had over several years.

Verne

Jun 23, 2013

WAS going to go and look at HHR but vehicle sold day b4.

BJLink

Jun 3, 2013

My old Thunderbird finally bit the dust, and I needed to get a new one quick. Kerry put me in a very nice single-owner used car on the same day. I paid less than I had initially set out as my target price, and drove it right off the lot. The paperwork was rather extensive, but still only took about 30 minutes. All in all, a great experience. Watch out if you shop used, however. The used sales manager spits a bit when you get him talking really loud.

Hehehe

Apr 2, 2013

While receiving terrible service from another local dealer, I brought my vehicle to Kerry Chevrolet and dealt directly with Don Porter. He greeted me immediately and assured me that I was in good hands. As a man of his word, I was indeed in good hands. He corrected my problem that day and restored my confidence in Chevy service. He even took the time to hand wash my Camaro before I picked it up! It looks beautiful!Wow! Clean Camaro, no more noisy fan blower problem, & had all systems inspected .. We're good to go! Thank you Don! You're the best!

wolfere

Jun 26, 2012

I was unsuccessful in purchasing a new Hyundai Tucson...not because I couldn't afford it but because I could never get a straight answer about how much it would cost me to buy one. -Internet sales manager told me I wasn't eligible for two different incentive programs. Hyundai official website says otherwise.-Quote with dealer installed options was $1000 more than what is shown on the Hyundai website.-Requested a quote with no dealer installed options and received a quote via phone. Later that day, received a voicemail that the quote was inaccurate due to a website issue.-Took nearly a day to get an updated quote via email. This quote was $1326 more than the previous quote.-I finally contacted the sales manager. His attempt at saving the sale was $1394 more than the internet sales manager's original quote...and didn't include TTL. He also repeatedly told me that another salesperson was already working a deal on the vehicle he was quoting. Bottomline is that even though I could afford the vehicle, I couldn't buy it here.

73fuzzy

Dec 15, 2011

Call on new car saw on internet.had vin number and stock number.was told that was not right price.he told me he did not have to sell car.where I come from this is call BAIT and SWITCH. Sale manger was not friendly or did try to help me.Mr Decastro surely does not know this goes on in his dealership.

cncdky

Aug 13, 2011

This is Chevy dealership that sells Hyundais on the side. In fact, all my dealings were in the Chevy building, not the Hyundai building. They do not know the Hyundai product well, and they did not listen to my needs about what I needed in a car or my budget. They refused to respond to emails and even called me multiple times when I asked them to email me. The sales manager condescendingly asked me, "Well, where do you think you'll get a car for that price?" There was no interest in working with me on a price or a product but to get me to drive away in one of their cars. They apparently didn't get the message because a day after buying myself a Corolla at another dealership, my "Hyundai" salesman called me up to tell me that the car I wanted had just come in. Apparently the sales manager didn't tell him that we did not end our last talk on unfriendly terms. I wouldn't bother spending my time at this Hyundai dealer. If you want a Hyundai call up to Superior in Cincinnati.

nategerlt

Apr 29, 2011

I have purchased 2 vehicles from kerry chevrolet; a 2007 HHR and a 2011 Silverado. I have never been more pleased. The Silverado was almost out of my budget but they worked with me and got me into the same payment I had on my trade in, while including 6 yr bumper to bumper, 1 yr premium service and a tow package installed. I couldn't ask for anything more. I will be trading in my wifes HHR soon and I will DEFINETLY be dealing with kerry chevrolet again. I have also used the service Dept. 4 times in 2 months for my maintnence on my silverado and to fix a wheel bearing in my wifes HHR. I am always in and out of there quickly. Thanks Bob, Isaac and Kerry Chevrolet.

jdwbdw

Jan 9, 2011

Terrible experience, took forever to even get a price on a new vehicle but when I did they think the public is stupid. They wanted to work from their sticker on a leftover 2010 elantra. The experience was a joke. I would not recommend this dealership for new car sales. Even the sales manager wanted to just write a trade difference number on a piece of paper instead of showing the deal, made me feel like they were not very honest to deal with, not recommended!!!