Killeen Auto Sales reviews

peck dee

Mar 12, 2015

plesant experience and handled my needs ad helped me find the truck i dreamed of

Tiffany Davis

Mar 6, 2015

I just recently pcs'd to Texas, and was looking for a truck. Killeen Auto Sales gave me the best price that I could ever ask for. Amazing deals, amazing service, all around amazing. I would recommend Killeen Auto Sales to anyone looking for a great deal on any vehicle! Love this place. Leave happy every time :)

phillip butler

Mar 4, 2015

the most helpful guys i have met. need more guys at the deALIER ship like these guy. i was turned down everywhere else that got me driving away in a good truck.

James

Mar 2, 2015

The process went smoothly. Everything went great from the test drive to driving off the lot with the purchase of the vehicle. Usually finance can take days but this time I did it ahead of schedule and came in with everything done.

Reash

Feb 28, 2015

Customer service was great, got what I wanted. Absolutely no problems, quick and easy and then you are out. Getting insurance takes longer!

BRADLEY BROOKS

Feb 26, 2015

Very Professional and accurate on vehicle prices. I would recommend more soldiers come to this dealership when looking for a fair and accurate price. Overall very happy with my purchase

Sabryna Abram

Feb 6, 2015

I had a great experience with this facility I felt like I was at home with friends and family I've known for years and I LOVED it!

chad

Feb 5, 2015

very low stress buying experience. i'll check back for my next car.

Sherman

Feb 3, 2015

One of the best if not the best dealerships I've ever come into greetings with.

Brandon

Jan 28, 2015

Very pleased with the staff and the willingness to help their customers

siddskywalker

Jan 26, 2015

great place to get a car. the customer service was great and also helped me get a great deal on a trade in. i recommend anyone looking to trade a car in to come here

ms fish

Jan 24, 2015

Good quality vehicles at affordable prices. The sales crew is awesome also.

Kendall

Jan 24, 2015

Great customer service and very negotiable. cheapest prices around. i shopped at at least 20 different dealerships and this is the only one that met what i needed to fit my budget and requests

Clifton Whisenant

Jan 23, 2015

Customer service was the best around. tries every way to work with the customer.

Steph

Oct 3, 2014

I bought a car in july and the staff worked with me on finding a great deal. They went above and beyond to get me financed. They will work with you on the down payment and will get you the best monthly payment possible. They have a great selection of cars and their customer service level was top notch! I would reccomend friends/ family to buy from here. Alex, Kevin and Joel were very helpful and will make you feel very welcomed. If you are looking for good customer service an great car then come buy from here!

Adrian

Sep 23, 2014

Very nice people here, also ex military very friendly and they take care of there customers!!!

TheLogans

Sep 15, 2014

They were very family friendly. We had a two year old with us while car shopping and everyone played with him. The salesman was more than happy to let us drive and look at any car as many times as we wanted. They best part was that they were't pushy!

Will and Nita

Sep 13, 2014

Excellent customer services. Very helpful and polite. Got the most value for our money!!!

Doc Bob

Sep 11, 2014

Greatly changed my outlook on the stigma related to used car dealerships. Was very weary at first but at every turn was shown differently. Knowledgeable staff with honest dealing characteristics. Did not become defensive during questioning of processes and paperwork. Most ex-military and carry themselves with integrity. Many thanks to the staff of Killeen Auto Sales.

Clifton G Golden jr

Sep 5, 2014

Killeen Auto Sales did a outstanding job with my deal they took there time and wanted to help in even way. if i have to buy another car or truck or SUV from them i would!!! Great Job

Cowboy

Sep 3, 2014

Contacted this dealership over the internet, talked with super friendly people, and drove to Texas to pickup a vehicle. Was delt with friendly.,honest people and great service.

Ruben Wilburn

Aug 21, 2014

I am so thankful i stumbled upon killeen auto sales. i have been looking for a dealership to take my 2011 dodge caliber that i have negative equity in. after drifting in and out of 5 dealerships spending at least 5 hours in each to only find that they couldnt offer me payments in my price range, i found killeen auto sales. within a span of 2 1/2 hours not only did they find a car that was in my price range they gave me a lower interest rate as well. i am very impressed at how well and how precise these guys handled my situation.

STEVEN PORTERFIELD

Aug 21, 2014

OVERALL THIS IS ONE OF THE BEST DEALERSHIPS IN KILLEEN. ALEX WAS AN OUTSTANDING AUTO SALES MAN. I GIVE ALEX 5 STARS.

Leigh83

Mar 5, 2014

Extremely rude and unprofessional. I was cursed at and told to buy a bike from Walmart when I had 20k to spend. Poor customer service.

Mef150buyer

Jan 19, 2014

The truck that I purchased from them magically blew the engine 2 1/2 weeks later and they told me their not gonna do anything for me and that i could see them in court

Fort Bliss Soldier

Jan 5, 2014

Joel and Kevin have made my car buying experience so easy and simple. Im a soldier stationed at Fort Bliss and the whole transaction has been online. Honestly it went by alot smoother than dealing local. They sent me all of the necessary paperwork and got everything approved and finalized within a week. They even coordinated with transportation company to get my car shipped from Killeen to El Paso. But since they have been my biggest help, I told Joel that I will handle that myself. So now im just waiting for my car to get picked up and delivered.

Duane

Jan 4, 2014

I contacted this dealer with some questions about an auto they had listed and they never bothered to return the inquiry.

Larry

Sep 22, 2013

I contacted this dealer with some questions about an auto they had listed and they never bothered to return the inquiry.

DeLara

Jun 5, 2013

I called to inquire about a car they had listed for sale. The salesman I spoke with seemed as if speaking to me was an inconvenience. I asked for additional pics of the car 2 weeks ago but have yet to receive them.

DeWayneAshley

Dec 14, 2012

Great people to work with, they really do stand for what the do and do what they say! Would strongly recommend them to anyone that is looking to work with fair honest and friendly folks!

mlareje

Jun 19, 2012

HERE'S A SUMMATION OF WHAT HAPPENED AT KILLEEN AUTO SALES. #1 I should not have been sold this vehicle being that my license was expired.(I didn't realize that then but after talking to people I now realize that) #2 KILLEEN AUTO SALES harassing phone calls about having to take the car to get serviced was wrong because the vehicle should have been in proper working order before I purchased and drove it off of the lot. #3 KILLEEN AUTO SALES made me look bad and put me in a very bad situation in figuring how I'd get home after the car was literally stolen from me by the Dealership in that state unlawfully holding my vehcle for KILLEEN AUTO SALES because of the lie about me not having a valid drivers license or insurance. #4 Von Jenkins was wrong in telling me that I wasn't going to get the car or my down payment back. #5 KILLEEN AUTO SALES kept sending me to voice mail and giving me the run around when after visiting the police station about this whole situation and was informed by the police that it's important for me to talk to KILLEEN AUTO SALES and find out specifically why they wouldn't give me either the car or the down payment back. ____________________________________________________________________________________THE COMPLETE STORY OF WHAT HAPPENED AT KILLEEN AUTO SALESI filled out a credit application online and was called and told that I was approved. I informed KILLEEN AUTO SALES that my license was expired and from another state and that I would be traveling there soon to straighten out my license and get it back to the valid status. I also informed my sales person that I had a few checks that were going to be part of my down payment that I couldn't cash until my license was valid. I was told by Von Jenkins/sales person that they could work around both situations and to come in any way and take the vehicle for a test drive so I did. After returning from the test drive I tried to ask a few questions and was given the answers but in a hurried manner. My sales person said, Ok, so are you ready to sign some paperwork. I wasn't asked if I had any further questions nor was I shown any features on the vehicle. I resolved in my mind that I'd just play around with the vehicle and read the manual for the vehicle to become familiar and I later found out that there wasn't even a manual for the vehicle. There was also a brake light that was on in the dash and I was told that it was nothing that I had to worry about. I was immediately harrassed by the dealership, around day 4 of having purchased it, asking me when I was going to get my license straight. I took the vehicle to Eurotech on Florence which was suggested as the repair shop of choice by KILLEEN AUTO SALES. I was told by Eurotech that the brake light was a manufacturers recall and that my vehicle was going to be taken to Georgetown to be fixed and that someone from KILLEEN AUTO SALES was going to be picking me up to take me home. I tried to ask Eurotech about the when, where's, Why's, How's and who's and my questions went unanswered. I was picked up by von Jenkins and taken to my residence. It later dawned on me after processing everythng that this is now my vehicle and they should have fixed it before selling it to me and that I would take it to Georgetown when I got ready to. I walked to Eurotech to claimed my vehicle and noticed very odd behavior in everyone there. I Was in the lobby for a good 15 minutes before I was even acknowledged or approached, where a technician was also, just shooting the breeze with a female who came in for questions. I immediately began to recv harassing phone calls from KILLEEN AUTO SALES 3 days after picking my car up from Eurotech. The harassing calls continued and the content in the messages left escalated as well. The vehicle broke down and was towed to the dealership of the vehicles make and arrangements were made for it to be fixed. After the dealership spoke to Joel from KILLEEN AUTO SALES the way I was being treated completely changed and my service person actually had an attitude towards me and said, "I don't know who to believe." I wasn't given a loaner and was rushed out of the dealership and told that I needed to hurry up and figure out where they needed to drop me off at because they were about to close, this was 5:38pm and I brought my car in around 2:30pm. I was literally dumped at the airport in that state. I found out later by another party who is my witness that KILLEEN AUTO SALES told the dealership not to give the vehicle back to me because I didn't have a valid license or insurance which I did have both at that time and both were valid. I finally returned home and tried to get my down payment back or the vehicle and I was over talked by Von Jenkins. I allowed him to speak but when it was my turn he would talk over me so I wasn't able to talk but he did hear me yell, you'll be hearing from my lawyers and he very very angrily AND SARCASTICALLY replied "Good Luck."