Le Mieux & Son Toyota reviews

stacie kaminski

Sep 1, 2016

we waited 3 months for a recall part . we were told it would take 30 min but they had a mix up w/ the appointment. He is now stranded there w/ out a car and told it would take 90 minutes. You would think they would offer him a loaner car or something for their mix ups and delays. Now he's starving and wasting his last day of summer vacation sitting in a repair shop because of their mix up.

MomofBoom

Aug 31, 2016

We came to buy a RAV4. After looking at all cars in the showroom without being approached by a salesman, we went to counter area where approximately seven guys were standing around. Some on phones, some not. A couple of them looked at us and then just looked away without asking if we needed help. So we thought surely they would come and help us if we sat in a car. Apparently these are the least high pressure salesmen to ever grace a showroom floor because we still got no response. We were there for at least 20 minutes before finally giving up. So we went to the Honda dealership, was greeted by a friendly receptionist who called us a salesman right away and we bought one within the hour.

Aircraftgrunt

Aug 5, 2016

This was the best new car buying experience that I've ever had. My salesman (Rich) was exemplary in every phase of the process, including a very thorough walk-through of the technology features of this truck. The dealership facility was sparkling clean, the staff was friendly, low-key, and professional, and the entire process was rapid and without error. I would buy from these folks again in a heartbeat. Highly recommended.

momfeil

Mar 28, 2016

We were very happy with Paul at Lemieux. He treated us very fairly and was not pushy. We love our new Camry and would recommend it to anyone. Thanks Paul for all you did.

Jack

Feb 28, 2016

Terrible customer service, no follow up, must be willing to pay full price , no sale from me, I wI'll take my mone any where bUT here. Shop anywhere else as you will be blown off by this dealership if you don't take their offer. Shop Kolloso!

Unhappy customer

Sep 11, 2015

Sales people and managers are rude and arrogant. Was looking to trade in vehicle and buy and they did not believe I knew the value of my car or what I wanted to buy. Every other dealership gave me a higher trade-in quote. They kept telling me they had no room to move on the vehicle I wanted, and later they dropped the price. When I asked again about it, they told me it would be sold in a week and if I didn't like it go somewhere else. I did, and got a great price and payment, and the vehicle I wanted from them is still sitting on their lot.

Dan W

Apr 30, 2015

No follow up from sales, but thankfully this forced me to look elsewhere which lead to me saving a couple thousand on my vehicles. The service department is equally terrible at communicating. I own 2 Toyotas and will continue to buy Toyotas, but I will not use this dealship and would recommend that others find a different Toyota dealership as well.

Bryce

Dec 11, 2013

Le Mieux is my go to place for servicing my Toyotas. The staff is always helpful, and nice. I recently had major work done to my 99 Camry, and they did great work. Chip the shuttle driver was very nice, and a cool guy to talk to. Mark Rose my service adviser was helpful and professional as well. The cashier ladies were also very nice and personable even though one of the was feeling under the weather. One of the things that the service department could work on is returning voice mails. I left one a week prior to my service with a question, and never heard back. I eventually called again to get my answer. However, the follow up could be improved for service. All the same sans follow up is true for their sales team. When it came time for my girlfriend to get a new car we went into Le Mieux and we were helped by Brent, and he was a great help. He was not pushy, and he always answered our questions honestly. He also followed up on all of our questions and voice mails promptly. We wound up not buying the new car from Le Mieux because they did not have the Yaris that we were looking for. However, I have recommended serval of my friends the Brent at Le Mieux, and when it comes time to buy my next car I will be buying it from him without a doubt. Overall a five star establishment of honest people.

MJ

Oct 27, 2013

professional service. gave me the information I needed without being pushy.

KR0408

May 2, 2012

We purchased our first Toyota (truck) from LeMieux in 1988. Since then we have purchased numerous vehicles - Corolla, Camry, Highlander, Sienna. In 2005 we purchased our first vehicle from Darek G. Darek and my husband bonded over their ethnic roots, Polish heritage and unpronounceable last names. We left LeMieux with a new van and a first name for the son we didn't have! In 2008 we went back for our next vehicle and imagine our surprise when Darek was still there! In 2009 we were blessed with the son we thought about back in 2005. An important part of this story is that he was born 16 years after his older sister so he was definitely a pleasant surprise. Yes, his name is Darek! In returning to LeMieux in 2012 for our next vehicle we were able to introduce our son to the person responsible for his moniker!