Lehmer's Concord Buick GMC reviews

James Scott

Dec 11, 2015

Tom (The Service Writer), was extremely helpful, and Quick to provide a solution to my service needs! My Experience with Lehemer's Service Department, has been Nothing Short than Spectacular! My Personal Thanks, to The Service Writers, and Service Department Employee's For a Job Well done!!!

Jackie Delmonte

Dec 10, 2015

Always excellent customer service - the entire process from making an appointment, shuttle service, service department to the work completed.

Shady Martha

Dec 10, 2015

I'm extremely happy with the service I get from this dealer, I bought my Chevy Tahoe over 1 year ago and have returned for routine maintenance because of the service!!!

happy customer in Lamorinda

Dec 4, 2015

Smart, friendly, pleasant and knowledgable sales people and staff. The dealership and service area are spotless and very inviting.

Mark Everton

Dec 3, 2015

Very professional in all aspects of the car buying experience.

Wendy

Dec 3, 2015

Our company's cargo van was due for a smog check, so we dropped it off the day before the long Thanksgiving weekend and picked it up the following Monday. It is safer with them, than parked out on the street, and we appreciate this convenience since many other smog check stations did not want to keep the van over the weekend.The smog check was done, and it looks like they washed our cargo van. We are very happy with the service, convenience, and hours open. The location is also great. Easy to find because they are on the corner of Market and Willow Pass. We applied our preferred owner service rewards towards the cost, which was very helpful. It brought the price lower than what the other smog check stations were charging for a full size van.All in all, we are very satisfied with the service department of Lehmer's GMC. Excellent job!

Linda Kuo

Nov 24, 2015

I appreciate the friendliness and knowledge from the service folks at Lehmer's. I haven't always had great experiences at dealerships, but these guys were top notch!

Brian Shinoda

Nov 23, 2015

Very considerate and knowledgeable Sales Personnel. Art was very patient, enthusiastic, and knew each model, and answered all of my questions. The dealership staff were all friendly as well.

Harold Ellis

Nov 23, 2015

staff was nice car was done on time My app.was in the morning

Alvin Olson

Nov 22, 2015

The service at Lehmers is very professional and I would not hesitate to return .

Leland Champion

Nov 20, 2015

My experience at Lehmer's is always excellent. Tom Mimiaga always provides me with excellent service. Trevor is an awesome "Mr. Good Wrench" and has kept my cad in excellent condition. In fact, the entire staff is very professional, kind, very friendly and dedicated to providing the best customer service experience possible.

Darren Gant

Nov 16, 2015

Darrell Joyner was excellent from beginning to end and we could be more pleased with our Buick Encore! See you in 24 months :-)Darren & Cesar

Kyle Montanjees

Nov 13, 2015

Everything was perfect. Finished the paperwork with ease and for us going in record time.

William Leoppard

Nov 13, 2015

Always quick fast service, Staff is friendly and knowledgeable. Love Lehmers Buick GMC.

Robert Mcleod

Nov 10, 2015

My oil change was very convenient. I called thinking I would have to make an appointment and have to leave my truck. Lehmers told me I could bring my truck in that afternoon and no need to leave it. I waited comfortably in the waiting room and my truck was done before I knew it. I was pleasantly surprised.

Bob Martin

Nov 6, 2015

Service was good. Work was done in a timely manor. Shuttle service was good and very appreciated. Service Advisor (Tom) always provides excellent service.

Oscar Martinez

Nov 4, 2015

As always, I experienced a friendly, professional atmosphere with a can do attitude when I dropped my vehicle for service. At the end, the result is a job well done and a customer well satisfied - Thank You!

Amoni Green Ofodu

Oct 30, 2015

great experience indeed...........................................................................................................................................................................................................................................................................................................

Nancy Dupont

Oct 30, 2015

Chico was more than helpful. He continues to be a good resource for any of my needs for the truck. He always has time to talk to me

Daniel Evans

Oct 29, 2015

I value my truck and choose to take it to a dealer who knows it, and recognizes its worth to me. I have chosen Lehmer's because they have always been honest, straight forward and considerate of me. I have always left, feeling as if my truck was 100% serviced, and safe for me to use it as it was designed for--a work truck.

Mary Lemon

Oct 29, 2015

It is always a positive experience. The staff & facilities are excellent.

Chris

Oct 26, 2015

We were looking for a certain car (a loaded Yukon SLT) and we were very particular about the features and colors we did and didn't want. We wanted a lighter interior, but most all vehicles had dark / black interiors. Chico Dixon was very helpful in finding the needle in a haystack car we wanted!

Stacey Valentine

Oct 24, 2015

The staff at Lehmers made my purchase a very easy and smooth experience. No hassle and no games.

Jacquie D.

Oct 19, 2015

This is the second time I have had a flat and damaged tire late in the day and they have fit me in. I called and the staff on the phone made sure the tire was in stock and alerted service my vehicle was coming in. Excellent customer service.

Linda Bailey

Oct 16, 2015

When I took my Buick Encore in for Service the service adviser, Tom Mimiaga wrote up what I needed and told me it would be a little over an hour. An hour later Tom came into the waiting area and told me my car was ready to go. It was washed and serviced promptly. I will return to Lehmer's for service.

Ronald Baumgartner

Oct 13, 2015

This transaction took a longer amount of time because inventory was very low for 2015's. Ron decided to wait for the 2016's.Through it all Rick Weaver kept us informed every step of the way with a tremendous amount of patience, phone calls and updates. We knew we would have to wait quite awhile because they quit making the 2015's and stock was very low. Rick did everything he could do to keep us informed - which was the only thing he could do. He was knowledgable, dependable, professional and most of all never pushy. It was a great experience and he is a wonderful spokesperson representing your company as well as Costco. Ron and Sharon Baumgartner

Morgan Mackay

Oct 10, 2015

I have known and worked with Tom Mimiaga for many years, and he has always been a terrific service rep. Lehmer's work is a little expensive at times but their service and dependability is always excellent. I keep coming back. I recommend them highly.

Cassandra Morrissey

Sep 25, 2015

I like going to the dealership to get my oil changed because they do a full inspection of the car. The only I don't like is that they don't explain the inspection. You do get a paper that has green,yellow or red dots to let you know what's safe and what needs changing. But someone who doesn't know that much about cars I have questions and I don't ever get the chance to ask them.

Michael Varner

Sep 25, 2015

great service! Very polite and informative as always. Keep up the good work!

Fred Glueck Dba Plant Reclamation

Sep 24, 2015

excellent service and care. I also greatly appreciate the personal touch provided by the staff at Lehmers.

Mary-ann King

Sep 21, 2015

From first contact on the phone to my getting the car after repairs and maintenance were completed the service and personal contact for very polite, friendly, and professional. I trust the work done at Lehmers and appreciate the way I am treated by their employees. Highly recommend their service! Thank you Lehmers one and all!

Jessica Threat

Sep 19, 2015

Wonderful no complaints my sells man was wonderful

Leonilo Manipon

Sep 13, 2015

I dropped my truck day before it was fixed. What to be done are oil change, check red light on the neutral drive indicator, and heavy sound coming from the AC. As promised by Joe, my truck was ready the following day and the problem was fixed.

Henry Saitta

Sep 10, 2015

Mr. Ron Kaell has been very helpfull and patient with us when we were purchasing our car. The staff were also very friendly and made us feel comfortable.

Stacy Neece

Sep 9, 2015

The power went out & my car wasn't washed when I picked it up. But other than that, the staff was friendly & they finished my oil change quickly. They also treated my toddler son & I well, offering him a balloon & me some water while waiting for my ride.

Robert Reisfelt

Sep 1, 2015

Lehmer's service, as always was exceptional. Tom in the service department is extremely helpful and friendly. If a car could be happy, I am sure My car would be smiling every time it leaves Lehmers.

Jackie Delmonte

Aug 27, 2015

Getting my oil changed is never a chore. The shuttle is right there. The customer service is always excellent. The waiting area is always clean and welcoming and the staff is beyond wonderful.

John Hsu

Aug 26, 2015

Awesome service! Great expierence and hassle free process. Quite satisfied

Phillip Salaices

Aug 26, 2015

The best truck buying experience I ever had. The customer service was excellent. Rom Kaell was the best salesman I ever had. He explained all features and even took his time to help set up features. It was the best experience. Great dealership!

Bradford Simpkins

Aug 22, 2015

Everyone was very helpful, especially Darrell in Internet sales. I am very satisfied with my purchase, and would not hesitate to recommend Lehmrrs GMC for their car purchases.

Richard Surges

Aug 21, 2015

My salesman was great. Rick Wheeler. This was my second truck bought at this dealership

Thomas Mathews

Aug 15, 2015

No problem in scheduling an appointment, and vehicle was ready when they said it would be. Have worked with Tom Mimiaga for quite some time now - he is excellent.

Douglass Hieb

Aug 14, 2015

A/C leaked and became inoperable. Could not locate leak, so dye was added to the system to help find the problem should it repeat. So far all is OK. As usual Tom Mimiaga did his fine job as my advisor.

Paulina Puchala

Aug 7, 2015

Tom helped me and he was awesome ! Thank you for a great experiencePaulina

Benjamin Roberts

Aug 6, 2015

Art Gonzalez was outstanding and provide sold service

Michael Hughes

Aug 6, 2015

The online service appointment worked well and was very convenient. Service was very efficient, helpful and timely. I appreciated the car wash

Suzanne Clausen

Aug 4, 2015

POLITE, PROFESSIONAL. SUCCESSFUL, PROMPT, EFFICIENT

Ronda Smith

Aug 1, 2015

Went in for an oil change got right in and asked for car to be ready by noon. Was called at 10am to let me know it was complete and also was told that there was a recall (which i was unaware of) and that they completed that as well. When i picked it up it was washed and ready to go. Great service! Really appreciate the fact they look into recalls and will complete with out having to have another appointment or trip. Thank you

Gregory Moore

Jul 29, 2015

Paul is a very good service writer. Always takes good care of me on Sat mornings.

Connie Powell

Jul 27, 2015

I love the staff and the professional atmosphere. Everything is clean and bright and inviting (even back in the shop).

Gordon Fry

Jul 24, 2015

Tom , my service advisor was very helpful. Knowing that I would need a car, he had one ready. The service required a seat modification, which was preformed. All questions were answered , and I was ready to go !

Kim

Jul 24, 2015

Darrell took care of me and provided excellent service.

Kelle Simpson

Jul 23, 2015

Long wait for financing but everything else was great!

Jim Kayl

Jul 16, 2015

Very pleasant dealing with Stephanie. The car was serviced and a suspected electrical problem was resolved. No wait getting logged in. No wait getting a ride home, and no wait getting a ride back to Lehmer's. All in all - very good.

Dale Petersen

Jul 13, 2015

The service I receive at Lehmer's is always 'GREAT'

Matthew

Jul 11, 2015

I found a truck I was interested on their website. I called and spoke with Allen in the sales department. He had the truck waiting for us when we arrived at the dealership. We purchased the truck that evening for the price we wanted. My wife brought the truck back two days later to have a bed liner installed. Our sales rep Allan was there, and even helped my wife take the car seats out of the truck and into the courtesy vehicle. From start to finish, a tremendous experience.

Maria Baesa

Jul 10, 2015

The people that work for Lehmers are very friendly.The only drawback in the facility that I have experienced is the service department.1st, my feeling is if you have to make an appointment for an oil change and you show up on time.They tell me it should be done in an hour which how long it would take me to do it at home and I end up sitting their for two hours.This cost me time and money from work.Second, It is very hard to swallow 1600.00 to pay for a fluid change in the transmission and oil change and just to check all other fluids.Who comes up with a figure like that?Though I like the folks that work for Lehmers, your prices will affect my return to your facility.Thank you

Harry Williamson

Jul 9, 2015

Tom was very friendly and helpful!!!!! Also the shuttle service was excellent.

Sandi Renfro

Jul 6, 2015

Lehmer's has always provided good service on my 2005 GMC Envoy, and I stand behind them for making sure my car is in good running condition. However, I have nothing nice to say about GM in general, having filed a complaint about the many issues I've had with this car with GMC and then GM when I got no response from GMC. I finally received $100 from GM off my next service which was a whopping $1053.23 to replace the idler pulley for a SECOND time and the alternator. This car has had the ignition switch go out yet in spite of GMC having a recall on ignition switches, I was told my car wasn't on the recall list! The water pump disintegrated and was about to go through the radiator; that "car wash" cost me over $1200! It has had all lighting go out, in the dark, of course, at another huge expense, as well as a short in the electrical system which disabled the back hatch door. This was scary being a pet-sitter, thankfully I had just dropped off 2 Great Danes at their home before it locked down. The right brake light had a short repaired after the 4th light bulb failure in just a few short months. All the molding is disintegrating around the four doors and hatch door. And more. The car has been stalling at lights for several months, and a "decarb" was performed, but it kept stalling. I will never buy a GM automobile again. This car still only has 75,000 miles on it, and much of this happened when it had very low mileage. Again, my gripe is not with Lehmer's, but with GM in general.

lovemyenclave

Jul 2, 2015

My service advisor was Stephanie and she kept me informed and was friendly as she always is. You were not able to duplicate the noise issue from my seats which is understandable. I received a oil change and one of the reasons i like to do those at the dealer is the car wash i receive as well. Unfortunately this time it looks like whomever washed the car then drove through dirt right after so my car was actually dirtier when i got it back then when i brought it in.

Robert Mixon

Jul 2, 2015

I really love this dealership. The sales personnel especially Rick Weaver are top notch professionals. The Service Department are attentive and excellent trades persons.This is the only place in the Bay Area that I will ever purchase and service my vehicles. I have bought my last two automobiles from this dealership. Keep up the good work.

Bruce Shea

Jun 30, 2015

I have purchased more than 29 vehicles in my lifetime and have never had any experience as good as the one I had at Lehmer's. The customer definitely comes first there

Eric & Valerie Colla

Jun 24, 2015

Dwayne Ferriera was very patient and took a lot of time, in helping us to decide which car would be the right choice for us. He showed me all the different features of the car and how to use them, which was very helpful. My husband really appreciated his friendly and down to earth personality. We had a great experience and felt that everyone there was working fast and efficient to get us on our happy way! Thanks!Valerie Colla

Gina S

Jun 14, 2015

They are very professional and gave me a clear explanation of everything they checked. They also were kind enough to provide us with a loaner car similar in style without charge until I could pick my car up.

Kathryn Wright

Jun 14, 2015

Got the work done quickly and washed the car as well. Nice job!

Roderick Herrera

Jun 14, 2015

The service advisor listened to my concerns about my vehicle. He then fully explained what actions will be taken. I was satisfied with the work provided.

Robert Ferguson

Jun 13, 2015

After receiving an email asking me to contact the GM, I was passed off to Gary Fox, the Service Manager to get the problem with my drivers side door resolved. Gary made an appointment for me to bring the truck in for work. He was very cordial and helpful. The truck was brought in and left for the day. I was called just after noon and informed tha tthe repair was completed. The wind noise through the door was reduced to an acceptable level.

Tom Thomas

Jun 11, 2015

Great service. Great service. Great service. Great service.Great service. Great service. Great service. Great service.Great service. Great service. Great service. Great service.Great service. Great service. Great service. Great service.Great service. Great service.Great service. Great service. Great service. Great service.Great service. Great service. Great service. Great service.Great service. Great service. Great service. Great service.Great service. Great service.

Neville Hunte

Jun 10, 2015

I work with a particular service tech by the name of Tom (in the mtce. dept.) that is a pleasure to work. His knowledge, professionalism and always willing to address my problem is the best I have seen. Thanks to Tom.

Mary Lemon

Jun 5, 2015

Friendly & efficient service. They go out of their way to be helpful.

Steve Kauten

Jun 5, 2015

Friendly and got the work done on time! Will be back for my next service.

Richard Boldy

Jun 2, 2015

Paul was able to take my car and get the service done and back to me in less time then he originally thought.Very pleased

Robert Hensley

May 30, 2015

Lehmers was great. They helped me work with GMC to bring the cost down on replacing some air conditioning parts for my 3 1/2 year old car. Thanks for your persistence!

Alvin Olson

May 24, 2015

This is our fifth GMC we have purchase from Lehmers and if you are looking to buy a new Buick or GMC I definitely recommend going to Lehmers .

Charles Cherezian

May 20, 2015

My service advisor Stephanie was absolutely wonderful in handling both my cars. I recently switched dealerships from another local dealership to this one and am absolutely thrilled with the service and customer service that Stephanie and the dealership offers. Will definitely be servicing all my cars here for a long time.

David Gjestson

May 20, 2015

Friendly greeting important when coming in the door and they "usually" do that. Otherwise, you stand awkwardly while service people are busy on the phone or on the computer and you are not sure who to approach.This trip my online confirmation was NOT on file. While the service attendant was nonplussed, it registered with me TO CALL PERSONALLY NEXT TIME. Obviously, the online prod not very effective.Oil change and tire rotation took the usual time so I didn't have to wait too long. I WAS MOST APPRECIATIVE OF THE SERVICE AGENT NOT PRESSURING ME TO DO THE 30,000-MILE CHECK UP THAT HAS A REDICULOUSLY HIGH COST FOR WHAT I CONSIDER FOOLISH MAINTENANCE (simple items that I can check myself).

Mousa Shamieh

May 19, 2015

Everyone was great. Great service. Everyone was helpful and really worked to serve me to the best of their abilities

Steven Nunes

May 19, 2015

Rick Weaver was our sales person at Lehmer's Concord Buick GMC. He was great in every way possible, from the ease of communicating to the final negotiated price. I will recommend family and friends to Rick, at Lehmer's Concord Buick GMC, for their next new vehicle. Thanks Rick!

Robert Singleton

May 15, 2015

They work hard to finding the right truck and the color that I wanted. They call me if they can do more for me. My father came here for more then one car. I hope this will not my last car or truck.

Carl

May 14, 2015

The folks at Lehmer's Buick-GMC have always done a spectacular job of keeping our GMC truck in tiptop shape. They are some of the friendliest customer service people we deal with as a retail customer, bar none. You can trust their work; they know their customers by name and even give you back your vehicle washed.

Cindy Parker

May 14, 2015

We had visited 3 other dealerships in search of a new truck, that would likely have to be ordered. From the first 5 minutes with Ron at Lehmers I knew he would have our business. No haggling, no back and forth and by FAR the lower price offered right out of the gate !!! I'm tough, you only get ONE chance with me. I see Lehmers getting ALL our vehicle purchases in the future!!!

Saia Fonongaloa

May 13, 2015

Friendly,respectful,honestly & clear explanation of facts. Great service & fast (way before promised time ). Thank you guys . SAIA

Jose Montano Reyes

May 12, 2015

Am very happy with Lehmers I bought 3 new cars there because the people and the customer service is great I definitely recommend this place

Jackie Delmonte

May 8, 2015

I always receive excellent customer service. The staff is amazing!

Jenny

May 6, 2015

Lehmers always does a great job on servicing our Yukon!

Chad Olson

May 4, 2015

Stephanie was fantastic...very thorough and professional!

John Parker

May 2, 2015

They accommodated my schedule. Service was friendly,fast,and courteous. Well done. Everyone there tood the time to say hello and see if they could help in any way. Great place to do business. I would recommend this dealership to anyone buying a car or having one serviced.

Michael Varner

May 1, 2015

you always do a great job. Keep up the good work.

Tamir Rosenberg

Apr 25, 2015

The staff is very nice and will do anything that can help you to do the research and the purchase process with patience and smile. The place is nice and clean and making the process in a calm environment.

Judith Gallwitz

Apr 23, 2015

I had two recalls and one was to take 3 hrs. After no phone call I called and told them to keep overnight so they weren't rushed. Got a call early the next day. Would of been nice to have it washed - ha ha - just kidding. I love my HHR and I am very happy with everyone I have worked with at Lehmers.

Stacy Bowman

Apr 23, 2015

Ron Kaell helped us. He was patient, honest, & helped me meet my budget & monthly payment requirements. He was a good communicator too. We would definitely come back & recommend him to our friends.

Sara Nist

Apr 11, 2015

The staff was friendly and knowledgeable about the vehicles we looked at and helped us pick out the best option for our needs. They made the overall process of purchasing a new car very easy and painless! Dwayne Ferriera was exceptional in his knowledge of the car we ultimately chose and helped us to understand all of the perks of the car we chose.

Alexandra Roberts

Apr 7, 2015

My only complaint was that my car was given back to me dirty. :(

Kevin Perry

Apr 7, 2015

I always am treated well, Joe did a great job addressing my issues. The only comment I have is, if the dealership changes a policy like you don't need an appointment for service to now you do need an appointment, you should notify your customers that have purchased a vehicle at least in the last year. I didn't feel real good when I showed up and was told in so many words I should have known about the policy change.

James Sullivan

Apr 5, 2015

Our service team was professional, friendly and fun. We enjoyed the purchase expericence because there was not pressure to "close the deal". It was nice to feel like we were part of the family.

Min Liu

Apr 3, 2015

Very prompt in providing service but wish to have cleaning the inside the car too.

Rich Falk

Apr 3, 2015

I was happy to receive the e-mail coupon to have my truck serviced. When asked if it was valid there was no problem and my truck was serviced in a timely manner.What more could I possibly ask for?

Michael Myers

Mar 26, 2015

I contacted Lehmer's Buick through the internet. Ron Kaell contacted me soon after. I went out to Lehmer's, talked to Ron, and took a ride in a 2015 Canyon. Ron was very professional. He didn't push and let me decide how I wanted the negotiation to proceed. He made me feel very comfortable. I ordered a 2015 Canyon. Through the process, everyone at Lehmer's was courteous and I felt very comfortable with all of them.

Darren Walker

Mar 21, 2015

Great service. The staff was friendly and helpful. I highly recommend Lehmers!

Kristine Van Winkle

Mar 20, 2015

From start to finish everyone was attentive and got me in and out in an hour - much appreciated!

Owen Barry

Mar 19, 2015

Great service...Gary C. and Paul H. did a fantastic job...thank you! Owen

Judith Myers

Mar 17, 2015

Service department is always friendly and accommodating.It's easy to fit in service with a busy schedule.

Frederick Rich

Mar 15, 2015

My appointment time was easy to make and keep. I got a good report about my car and Service Rep Joe was SUPERLATIVE!!! He's a friend and gentleman to all! We like coming by just to see him. Thanks for having the best for us! Frederick Rich

Steve & Leanne Zerr

Mar 15, 2015

They went well over and beyond what any other dealership was willing to do for me in locating and retrieving the exact vehicle I wanted, and still offered it for thousands less than their competition.

Bobbie Duran

Mar 13, 2015

I am a frequent customer at Lehmers GMC, the staff are all friendly and you see the same faces each time you go, I've been coming to Lehmer's for over 8 years between 2 new vehicles. I have always received trustworthy service. My last experience was just as all the others, with just an oil change and collecting on a couple of free coupons I received for an inspection and rotation. The only thing that was lacking on this visit was no one went over the inspection list with me to point out things that are approaching to be done. They are super busy as always but they generally always make sure you are handled. No harm no foul, just a small oversight. As a female, I entrust that they will always keep my safety in mind so just having someone be sure to go over the reports would be great. Otherwise- great job everyone.

Jim Kayl

Mar 13, 2015

I took my 2014 Buick Lacrosse, 6,000 mi, to Lehmer's to resolve a problem with the fuel gauge. It was a pleasure dealing with Gary Cox and his staff. They fixed the problem, gave me a loaner, washed the car, and made me feel like I was their only customer. I would recommend Lehmer's very highly.

Miles Bell

Mar 13, 2015

Customer service was above and beyond the required. Thank you

Robert Spinardi

Mar 12, 2015

Great customer service. Timely apt. Van service, very satisfied customer and car wash to boot.

Rolla Abughaben

Mar 12, 2015

Friendly honest and quick . Gave me a car while mine was bring repaired . Very convenient for only because I live 20 miles away

Pamela Fisk

Mar 5, 2015

Lehmers is truly a family business and you become part of the family when you buy there. Deciding on a new vehicle is tough but they make the process as easy as possible. Our salesman, Robert, was worth the drive from the Peninsula. Knowledgable, helpful, but never overbearing. We are going to love our new truck.

Gerald Hertz

Feb 26, 2015

Brought the vehicle in because of a recall notice. Was told it would take about one hour to inspect then another hour to fix. After the two hours I was told that the problem was fixed last year when I brought it in because of ignition trouble. It was the third time I had brought it in

Matthew Owens

Feb 26, 2015

I couldn't be happier with the quality of service at your dealership! I've been a parts and service customer for some years, but bought my first NEW truck from you in 2013. I love my truck and look forward to my next purchase from Lehmer's! Thank You, Matt Owens

Dale Petersen

Feb 17, 2015

Our experience at Lehmer's has always been a good one. All the people that work there has always treated us very wonderful. All the service advisors know their work. When we come in to get our Enclave service I go to Tom Mimiaga when he is there. He listens to all I have to explain about our car and answers all our questions. When we have left the car he keeps us informed on the progress. Thanks for the great service!!!!!!

Jacquie Del Monte

Feb 16, 2015

Everything was perfect - shuttle, the service - my vehicle was done on time - excellent customer service.

Colleen

Feb 13, 2015

Service was excellent and work was done within the time frame given. Shuttle Service was excellent also and all was greatly appreciated. My vehicle was well taken care of. Which is very important to us!

Irvin Starr

Feb 13, 2015

Lehmer's Buick agency has consistently provided me with great service. The one time we had a disagreement it was immediately corrected to my complete satisfaction. I have great confidence and satisfaction with this agency.

James Scott

Feb 11, 2015

Great Service, Excellent Service Rep. Provided all service under warranty as stated in agreement's. Went above, and Beyond. Thank You! James A. Scott

Rick Reece

Feb 11, 2015

Paul takes care of me and my family by taking care of the maintenance and repairs of my GMC. He is respectful, courteous and gets the job done as promised.

Peter C.

Feb 10, 2015

One of the items that needed to be fixed was covered by a recall, so that was about a $1,500.00 savings. We did have to pay for a leaking power steering unit and brakes, so we were still into it for $2,200.00 which was still under the estimated cost. The problems still needed to be fixed and we were glad we brought our GMC to your service department and the advisor was the greatest!

Elmer Spartz

Feb 7, 2015

I usually wait for my car to be serviced. Your people go out of their way to accomadate me.

Richard Severe

Feb 4, 2015

Lehmer's staff was wonderful. From making my appointment to the actual appointment time, all went great. My car was brought in for a Chevy recall, and because I don't care for the Chevy Dealership in Concord, I called Lehmer's (where I purchased the car) to see if they could do it. Thankfully, they did, and their customer service was exceptional. The only problem I have is that I have a crack in my windshield and nothing was said about having it fixed. But, besides the recall problem, I needed a turn signal light replaced, and there was no problem with them doing it. All in all, they were great!!!

Matthew Littrell

Feb 3, 2015

My husband and I bought our 2014 Buick Enclave in August 2013. We got a fair deal and love the vehicle. We live in El Centro, ca., but spend time in the Bay Area visiting my Mom. I have been back to Lehmers several times when I am in town for oil change, tire rotation, or GM recall issues. Each time, employees have been prompt with service and extremely courteous. I never thought I'd give any car dealership anything but a bad review. But this dealership deserves an excellent review! When we are ready to purchase a new vehicle again, it will be worth the 600 mile drive to go to Concord Lehmers.

Michael M.

Feb 2, 2015

Had a very smooth hassle free transaction at Lehmers. People are very helpful and had a great attitude.

Jeffrey Racouillat

Feb 1, 2015

MY ADVISOR WAS TOM AND HE WAS POLITE AND HELP ME IN EVERY WAY POSSIBLE. I NEEDED A RENTAL CAR AND HE WAS EFFECIENT IN HANDLING THAT MATTER.

James Sanders

Jan 31, 2015

The service advisor, Tom Mimiaga, was very courteous and helpful in arranging a rental vehicle while my car was being serviced over a two day period. When my car was returned to me after servicing it washed and the interior cleaned. A very positive experience overall.

Carol Wu

Jan 30, 2015

Because it's too hard to do the routine oil change on our Cadillac ourselves (very difficult to reach the filter), we have someone else do it. But it's less expensive to buy the synthetic oil and filter ourselves and just pay for labor. Lehmer's offers this service charging $22 for labor, and throws in a car wash afterwards.

John Daniel

Jan 30, 2015

I had a great experience in buying my SUV. Everyone was nice and helpful. I would definitely recommend Lehmers to friends and family.

Earle Chapman

Jan 29, 2015

Service from all personnel I dealt with that day was GREAT. KEEP UP THE GREAT SERVICE.

Steven Rosa

Jan 23, 2015

Very smooth process to purchase my new Acadia. Would definitely return for my next purchase.

Leonard Grassini

Jan 20, 2015

very good service very good servicevery good service very good service very good service

Steven Brown

Jan 16, 2015

best car buying experience I've had in 10 years...thank you Rick

Tom Thomas

Jan 8, 2015

Wonderful service and very customer friendly. Best service in the valley.

Gregory

Jun 5, 2014

Didn't wash car. Roof bike racks were the reason given but other car washes seem to have no problem with them.

Ryan

Jun 5, 2014

Rick Weaver made the entire process smooth. We only had to come to the dealer for an hour on a Saturday as all the information was exchanged over the phone. I didn't need to haggle the price because I knew he would get me the best deal without the back and forth to the sales manager.Thanks Rick for your honest hard work!

Catherine

Jun 2, 2014

I walked in service area. There was a guy sitting at a desk to the left on the computer. No eye contact kept working. Finally said u picking up I said yes. Then he said u need to go to the cashier. It was fine car was washed and same guy went and got my car.

Tommy

Jun 1, 2014

Lea made buying our new GMC Terrian a pleasure. She is very personable and helpful. Lea has a great understanding of her customers and the line of GMC vehicles.This is the best car buying experience I have ever had!Thank you Lea and the whole team at Lehmer's GMC!

Dennis

May 31, 2014

Trustworthy, honest and very customer focused. Your service advisors and staff are always helpful and they provide information and help that is needed during stressful repair situations. Thank you for all that you do.

Lester

May 31, 2014

Very pleasant, lots of nice people, got to meet the owner, including my wifes side of the family, bought over 10 cars from Lehmers.

Thomas

May 31, 2014

Brought my 2001 GMC truck in for service and, as usual, the service people were prompt, courteous and willing to assist. Thanks Lehmer's Team!!

Elizabeth

May 29, 2014

I brought my Enclave in because of a problem with my air conditioning. They fixed it, but couldn't find a leak. However, a die was added to detect possible leaks in the future. They were very thorough.

Gail

May 21, 2014

Tom was helpful in the diagnosis of the problem with my A/C on my Acadia. He provided a car for me and kept me up to date on the repairs involved.

John

May 20, 2014

My truck was over due for an oil change, and there was a recall which they performed. They were most helpful and accommodating.

George

May 17, 2014

Robert was very helpful and honest in assisting me in my second vehicle purchase. I will continue to recommend lehmers.

CecilMTz

May 15, 2014

Each of my recent visits, service was fast and completed in less time than was estimated initially; good job.

Lisa

May 13, 2014

We found the sales people at Lehmer's Concord Buick friendly and helpful and committed to making a deal that worked for us. We are thrilled with our 2014 Enclave. Dominic in particular was wonderful to work with.

Andrew

May 1, 2014

Dominic was our salesman. My husband and I both agree he is the best we have had yet! He was so nice, so calm, and never pushed us on anything, as many sales people do! We would do business with him anytime!!! He is the reason we give it a 5 star!

Anthony

May 1, 2014

Lea, Pete and Darren Anderson are wonderful to work with. This is my fourth vehicle purchased from this dealer with a fifth set to arrive in a few weeks. I definitely recommend them to everyone! !

Carlos

Apr 30, 2014

Would appreciate the service advisors to be more helpful.Maybe go over a multipoint inspection. My vehicle also wasn't washed after service. I thought this was standard procedure. Hasn't been the first time.

William

Apr 29, 2014

Recommended maintenance is scheduled with each service so that big items do not get done all at the same time.

Aaron

Apr 26, 2014

When service was due on our vehicle, the dealership notified us and did our first service free of charge. The service was done as promised.

Joshua

Apr 24, 2014

Experience at the dealership was good. Dealer helped get repair partially covered by GMC even though the vehicle was almost 2 years out of warranty. Service advisor was knowledgeable and helpful.

Barry

Apr 17, 2014

I brought my new car in for the 3 month inspection. I've had a problem with the navagation system since I bought the car. It was determined that it would be fixed or replaced and that the company that put in in would be contacting me.(Classic Soft Trim) It's now been over 7 days and I have not been contacted. That's not a good way to create good customer relations. I would hope this is not a on going problem with this company.Perhaps this should be looked onto. I will now be calling back the service dept. which by the way has been most professional in the brief time I have used them. I hope this matter will be resolved shortly.

Margaret

Apr 17, 2014

Great experience. Dropped my car off in the morning was told it would be ready by 4pm and it was. Very satisfied with the service received by Lehmer's staff.

James

Apr 16, 2014

I had a right headlamp whose seal was leaking from the housing, and letting moisture inside. The service advisor was quick to get a replacement, and a new one was installed under warranty, without question. Very fast, Courteous, and efficient service. Thank You, Lehmer's concord GMC.

Joel

Apr 16, 2014

You need to do something about your car wash. I understand it's free but the water spots left behind is annoying to say the least. Everything else is first rate.

Gail

Apr 8, 2014

Thanks to Tom in service and the mechanics for doing a great job with my car. Glad they found the power steering leak before it became a problem.

William

Apr 8, 2014

Tom at service was Great. Quick, in an out. Gave me a loaner cause it had three recalls. Called me when it was done.

Margaret

Apr 5, 2014

Other then the long wait, 3 hours, I am satisfied with service provided with the Lehmers' staff. However, I feel a more personal touch would be nice if customers that need to stay and wait for their vehicle, due to where they live. be advised status of service completion. No one came me to tell Mr anything. Finally, after 2+ hours of waiting I had to go ask when would my vehicle be ready I received info that should have been provided.

Jon

Apr 4, 2014

Very thorough and efficient in every respect.I could have my vehicle serviced at another dealership closer to home, but I choose to go the extra distance for excellent service.

John

Apr 3, 2014

This was the best car buying experience I've ever had! Everyone at Lehmer's was so friendly and they all took pride in their jobs making me feel like family. I would go back there to buy our next car and will highly recommend to others.

Michael

Apr 3, 2014

The experience was like no other. My husband and I felt no pressure, had a peace of mind that the staff was giving is the best deal and we were catered to like we were royalty. It made buying a new car a very easy decision. We've never owned a GM prior and we will be loyal customers for the rest of automotive needs. Thank you so much for putting the customer first and hiring reputable employees to represent General Motors. It was clear that your staff stands behind your company and believes on the product they're selling. We love our new car!

Kevin P

Mar 27, 2014

Ray was great and Robin in F&I was wonderful The Facility is very nice and the service department folks were great with my other vehicles

Steve

Mar 27, 2014

No pressure what so ever. Very professional (both sales person and finance person) Sent my daughter there to buy her car

Joesph

Mar 24, 2014

Promptly greeted by my service advisor. The shop was able to accommodate my service without an appointment, and vehicle was ready at the requested time - washed!

Laura

Mar 20, 2014

The staff and Joe in particular were very helpful and listened to my needs. They worked well with the sales department to replace items on the car with entirely new parts when the damages were not fixable. However, when I cam to pick up my car there were a number of scratches on the car that was supposed to be fixed, so I had to leave my car another day. Also the steering wheel cover was put on incorrectly by the manufacturer which Lehmers was supposed to fix. When I came back however, it had been put on wrong again in a different way so I had to fix it myself.

Patrice

Mar 19, 2014

I found the vehicle that I wanted to purchase however the color I selected Concord Buick had it but not with interior color of my choice the sales rep got right on looking for the right vehicle and found it I am very pleased with my selection.

William

Mar 14, 2014

Even though my oil change was free you did it in a timely manner on a Saturday plus washed it. I am happy to be a coustomer of Lehmers and would recommend them to all my friends and family.Thank you,Bill

Louella

Mar 9, 2014

Your service adviser Joe Whittaker is very professional and very helpful. I always feel that I am getting a good service each time I visit.

Felipe

Mar 7, 2014

This is our 2 or 4th vehicle from Lehmers.The service is great, Well the product THE BEST that's why we keep coming back.

Steven

Mar 5, 2014

This was one of the best vehicle purchasing experiences of my lifetime. Rick Weaver knows his business. A consummate professional!

Marianne

Mar 4, 2014

My second visit for service. I thought the first time was GREAT just to impress me in the hopes that I would consider a return visit. Nope!Service was just as outstanding!

Joshua

Mar 3, 2014

When I went in during the morning for the service I was quoted several hours for the time of service but when I asked for a shuttle they said they could get it done in an hour if I would wait. Not sure how their schedule works. Also, I did not get one of the sheets showing what they checked and what condition everything is in, usually they give one of the Green, Yellow & Red sheets to show fluids air pressure, etc.

Richard

Feb 27, 2014

Great experience. Sales people, in particular Rick Weaver, couldn't have been more helpful. Follow-up was excellent. Made the car buying experience truly enjoyable. You have a GMC customer for life.

Brett

Feb 21, 2014

Entire expierence was great. From first visit to final purchase. Was able to test drive vehicle and ask questions without any stress or presure from sales people. Email communication from Rick was clear, concise, honest and straight forward. Buying expierence was also stress free. No one tried to push us to purchase anything extra and everything I discussed with Rick on the phone and via email beforehand was exactly how it was once we arrived at the dealer. They even followed up to see if we needed anything else and that everything was working fine.

John

Feb 21, 2014

I didn't need to make an appointment they took me right in and got me right out it was a great experience

Justin

Feb 21, 2014

Mark the Sales Manager was great and listened to our preferences and wishes. Dwayne was informative and helpful and we had a fantastic experience and love love love our new truck.

Emma

Feb 18, 2014

I liked that there was never no pressure and the whole team took the time to listen to what I wanted and wait for me to make a decision. They were great !!!

Alex

Feb 17, 2014

They were honest .... They fixed my technical problem I had with my truck .... They are the pro's .... I just wanted a bigger discount :-)

Harry

Feb 16, 2014

We feel one of your employees who we dealt with was excellent at what he does, was extremely knowledgable and above and beyond in courtesy and sincerely was interested to see that we were satisfied and pleased. He should sincerely be praised as one of very few employees who treat their customers with this type of service.His name is Dominic Sandoval.

Richard

Feb 14, 2014

Rick Weaver was great. Ron walked us through our new Acadia and answered every question.Russ quickly and comfortably got us through the darn paperwork.Parts Department and every one else was a pleasure to work with.Thank you,Rick and Betsy Saunders

Robert

Feb 14, 2014

Excellent customer service from Robert. He was helpful and fast! Made the experience smooth and hassle-free. Would highly recommend Concord GMC

Danilo

Feb 12, 2014

same o, same o. came in without an appointment, got out in less than 2 hours. that's fast enough for me.

Kirk

Feb 12, 2014

very helpful. unable to locate desired color of truck on west coast! honestly feel we received good service & fair price thru Costco auto program. wish rebates equaled Chevrolet.

Janice

Feb 8, 2014

The only reason I did not give a perfect score was the difficulty I had to getting the car I wanted and that I had to order it from the factory. I started the process in November and did not get me car until February. It was a good thing I did not need the car in a hurry!

Fritz

Feb 7, 2014

I am always happily surprised to find you guys cheerful and supportive. The place itself is nice, clean, and inviting.

Joe

Feb 5, 2014

I was pleased with how quickly my service was completed and I do plan to take my vehicle back in the future. Staff was very friendly.

Noreen

Feb 5, 2014

I am extremely happy with the service staff. Also, I am confident that the needed repairs were done correctly, and that the pricing was fair.

Dick

Feb 4, 2014

My last visit went a bit long but its happens sometime, totally understandable. I'll be back again and again.thank you,

Brad

Feb 1, 2014

I arrived a little before the service department opened. I was greeted by Tom who offered me a cup of hot coffee while he finished opening. Within a few minutes I explained the trouble, a check engine light, and Tom had the truck logged in the system. I was offered and accepted a ride home. Nelson the shuttle driver was also excellent. I could not have asked for any better service than what I received.

Dale

Jan 31, 2014

Overall, a very pleasant experience. They fixed the radio problem by swapping it out and the service writer personally re-calibrated the nav system using GM's complicated driving instructions. And they returned it washed!

Anthony

Jan 30, 2014

Brought car in for 30,000 mile service, was told it would be done by 3:00 and it was. Two days later the same service was "onsale" for $100.00 less. Went to dealership and got a rebate, no hassle.

Billie

Jan 30, 2014

Tom & Joe are awesome as always. Went in for an oil change and they found a warranty issue and were able to fix it the same day!

Douglass

Jan 30, 2014

as usual Tom was on his toes and very helpful. it was good to see him back at work! we have an open item that could not be replicated. this is totally OK and not a "show stopper". we discussed how we'll handle it down stream. also tom and I talked with the technician about the it...and that was good! we have a "plan". my primary visit today was for the periodic oil/filter/rotation services...and a free car wash!

Jose

Jan 29, 2014

Am very happy is the second new car than I bought in lehmers dealer and they are very nice persons and the employees very professional

Paul

Jan 28, 2014

It was a pleasure working with Rick, the main reason I continue to shop at Lehmers is because of Rick. He listens to me and gets me exactly what I ask for, I will continue to shop at Lehmers.

Maria Baudrand

Jan 20, 2014

I wasn't looking for a new car, but Robert Nikolayez provided me a quote on a new GMC Acadia lease. The car is fantastic, the lease was a great value, and working with Robert made the process extremely quick and easy. My payment on the brand new Acadia is substantially less than the payment on my 4-year old trade-in. I couldn't be more enthusiastic about recommending Lehmer's.

Edward

Jan 19, 2014

Had a great experience at your dealership.sale rep was helpful answered all our question & help find the right car for our needs. I will tell my friends and family to go see Lehmers GMC.

Pamela

Jan 8, 2014

We started shopping for a new vehicle in 2102. This has taken us throughout the Bay area to many dealerships with many different personalities. From the first time we met Ron Saddler, we were impressed with his knowledge and professionalism. He was always very personable, friendly and willing to answer any questions without high pressure sales tactics. We took our time exploring and researching many different vehicles and decided on our 2014 Buick Enclave, and couldn't be happier. Ron went above and beyond by taking so much extra time to show us the new Nav system along with all the features and benefits of this new hi tech vehicle. This was a very good experiencePamela Rogers

Alan

Jan 6, 2014

I did a factory order on a Sierra pickup and felt confident during the entire process including the pricing I received and updates regarding the progress of my order. I primarily dealt with Dwayne Ferreira (my salesperson) and Mark Stone (sales manager) and had good experiences with both. Russ and Carolyn Anderson, the dealership owners, also made my satisfaction a priority. I'm a very happy customer (this was my second purchase from Lehmer's) and would recommend Lehmer's to anyone interested in a GMC product.

James

Jan 1, 2014

Much better service and communication than my last trip. My oil level was down and I wish they would have seen this and added oil

Daniel

Dec 31, 2013

I came in early, with time constraints, and had my vehicle back in less than the promised time. It was serviced, washed, and delivered to me. It just seemed to run better afterwards.

Douglas

Dec 31, 2013

Excellent. This is the 7th car I have purchased from Russ and Carolyn. They run a great shop! The salesman was very competent and the finance person was extremely helpful.

Kathy

Dec 31, 2013

I am very pleased with the service and the way you care about your customers. I will be telling people about Lehmer's Concord Buick GMC. I think Lehmer's is a great dealership. Thank you again, Kathy

Mary Or Neil

Dec 30, 2013

My experience has always been very good. Tom Mimiaga has always been very good to me and my car, and I trust him and Lehmer's. At age 82 I would be lost without someone to trust with my car. Thank you, Mary Hogan

Frank

Dec 28, 2013

I submitted my request for the vehicle I wanted and they delivered! They had a good selection available. Follow up from the dealership has been quick, respectful and not intrusive.

Alexandria

Dec 19, 2013

Joe Whittaker took very good care of me when I came in to have my vehicle serviced. He was so helpful and just all around excellent customer service!! Everyone was great, the Shuttle drivers & the cashier also were very friendly! I will definitely be coming back when I need my vehicle serviced.

Craig

Dec 19, 2013

my service advisor was great the staff was very professional as was my service advisor and they did a great job keep up the good work

Jon

Dec 10, 2013

Rick Weaver did a fantastic job of researching and providing me with the information I needed to make a decision. He also did a great job guiding me thru the whole process making it as simple, short and painless as possible.

Bob H. Mr. Moose

Sep 29, 2013

I was greeted immediately on my arrival. My paper work was handled promptly. My work order was handled in a timely manner. Very nice experience!

Deb P

Sep 14, 2013

Just needed an oil change and tire rotation this visit. I was greeted by a friendly service tech, the truck was taken in immediately and job was done in no time. Always great service at Lehmer's. That's why we keep going back!!!

Sha

Aug 31, 2013

I am pleased to say, I had a pleasant experience. The young lady, Stephanie I believed was the person that assisted me, was friendly and professional. I am always pleased to receive friendly and professional service which I did receive on my visit to Lehmer's Buick on 8/29/13. I look forward to many more experiences like this when I take my car(s) for servicing and purchasing a new car.

Michelle P.

Aug 30, 2013

Very helpful and informative. Love my new car! We had to move quickly and close the deal. We appreciate the efforts of all involved to accomodate us. Plus they had to find the car 500 miles away due to our color/style issues. They made it happen and with no hassles!

Happycustomer

Aug 21, 2013

Our salesman was Rick Weaver. We loved his warmth, knowledge of the products and dedication to meeting our needs. We knew we wanted to buy a new GMC Terrain, but we wanted the right mix of options and cost. Rick delivered 120% on both! He was great. And the Terrain we bought is absolutely the best car--just what we wanted. Thank you GM and Lehmer's for having such a great salesperson as Rick Weaver and a great product as the Terrain.

Greg P

Aug 8, 2013

I am very satisfied with Lehmer's service. I am treated with attention and courtesy. Their estimates for service are fair and accurate. If work is not necessary they won't recommend it.

Felipe C

Jul 18, 2013

Excellent service, great customer support, very comfortable make business with them, I am thinking to go again and get my wife's van there.

Connie with the Caddy

Jul 17, 2013

How wonderful it is doing business with Lemer's! You had me back on the road in record time. Brian is terrific and never tries to sell me something I don't need. He explains the problem and lets me decide what route to take. He even took me in the back and showed me where my battery was located--under the backseat! I was amazed. How would I have known that? If you are a woman who doesn't want to be flim-flammed by auto double talk, Brian at Lemer's is your guy. Your customer reward points are great too.

Jsmills99

Jun 12, 2013

Couldn't be happier about lehmers and especially Rick weaver. Rick makes auto buying feel like Nordstroms!

New West L/S

Feb 25, 2013

As usual, my salesman did a great job at getting me what I wanted and made the entire process painless.

Connie with the Caddy

Feb 13, 2013

I love you guys. I have never had a bad experience at Lemers. No one gets hands on my Caddy but you.

VERNON

Apr 20, 2012

If you need a vehicle or just have questions about anything and everything, this is the place to go. I was in contact with Peter Benjamin for over a month via telephone and was dealing with a few other places in person but always found myself back on the phone with Peter. He was so helpful with EVERYTHING!! So my wife and I decided to just make the drive out from San Francisco to Concord and deal with him. We walked in, asked for Peter and the rest is history. He introduced us to Lea Guida who simply asked what we were looking for and a few hours later we left in our Brand New Yukon. Certain models had certain things we didn't need but after a little bit of juggling this and that.....we were COMPLETELY SATISFIED!! Thanks to Peter, Lea and the rest of Team Lehmer's for all of their help!!

Dennis

Dec 24, 2011

Excellent service... Always on top and no hassle... I will Always go to Lehmer's :)

Black Velvet

Jul 7, 2011

We were very happy and satisfied with Lehmer's customer service. Mario and Newman were great!