Lexus of Shreveport-Bossier City reviews

Dawn Creel

Aug 28, 2021

The first 2022 Lexus on the lot is mine. Here is how it all came about. I looked at all the reviews for Harvey Lexis also known as Lexus of Shreveport & Bossier City on Yelp and Google and Rodrick Lilly's name kept standing out. Since I know the first salesperson who makes contact with you becomes your salesperson, I called in and asked to speak to him to make a connection so he would be my salesperson. I explained how I got his name and exactly what I was looking for. Mr. Lilly emailed me information about the RX 350 L I was looking for and I made the trip to see him from Texarkana. There is no Lexus dealer in my area. I' m over an hour away. Everyone, listen to me! I asked him if I need to have my car serviced can I take it to the Toyota dealership in Texarkana? He said no. Call us, we will send someone to pick it up, service it, wash it and bring it back to you that same day at no additional cost! Yeah, my jaw dropped too! I have purchased Cadillacs, Lincoln's, and a Porsche, to name a few luxury cars and I have never felt my business was so appreciated. I have always financed my cars and that is what I had planned on doing this time with interest rates so low. I told him I work from home and don't really drive much anymore. He asked me if I liked to keep my cars for a long time and I said no. He suggested I lease the car and went on to explain how a lease works. Mr. Lilly and the finance manager showed me how I could save over $400 a month and then have the option to buy the car in three years for less than $33,000! I had always thought leasing was bad because you have to pay for the miles you go over. When I looked at my contract they had me set up for 15,000 miles a year. I know I won't drive 45,000 miles in three years. The thought of getting a new car every three years especially with all the new safety radar equipment coming out is perfect for me. I look forward to enjoying my beautiful 2022 RX 350 L and when it get close to my lease end, I am going to have Rod Lilly watch for the new car I will want to lease then. Overall, hands down, Harvey Lexis of Shreveport & Bossier City has been my best car buying/turned leasing experience ever. PS: I had them add a couple of things to my SUV. Since I made the deal on a Friday afternoon they were not able to get them installed. Rod offered to let me drive it home and bring it back to have them installed. I told him I would rather wait until it was ready. He said, no problem, when it is ready I will bring it to you personally. You know I have found my car dealership! Looks like I will be driving Lexis for the rest of my life.

Super S

Sep 23, 2021

Service dept doesn’t answer the phone or call back. If I hadn’t pre pay for the service I wouldn’t go back.

Philip B

Aug 14, 2021

What a wonderful dealership especially the Lexus finance team (ADAM JONES) , he did a great job with the extended protection on our Lexus . Very happy and will be a customer again!!

Ronnie Rhodes

Jan 12, 2021

Extremely helpful employees, love my cat

marcy fischer nessel

Nov 4, 2020

Huge thanks to David and Gerald at Lexus of Shreveport for such a wonderful car buying experience! These guys truly value their customers. They made my buying experience as enjoyable and as easy as possible. David not only delivered my new GX, but he took the time to educate me and familiarize me with all the new features. I couldn't be happier with my new car and the superb experience with this dealership. Many thanks from a happy car buyer.