Lincoln of Wayne reviews

Herbert Rozansky

Oct 10, 2016

In and out 1,2,,3 and the coffee and bagel was good too, nice to hae WiFI

Generoso Mattia

Oct 4, 2016

I love Lincoln service because there is satisfaction, class and kindness and precision and I will definetely recommend any one.

Richard Vancleave

Oct 3, 2016

All work was done on time Customer service is excellent

Beverly Patrizze

Sep 26, 2016

Excellent service very attentive Salesman, catered to all of my requests

Ann Wheeler

Sep 23, 2016

very professional and supportive. They did what they were asked to do, and di it on time.

James Cafone

Sep 20, 2016

Brought my MKC in for service, "the Works". Everyone at Lincoln of Wayne was courteous and friendly.The service was quick and the waiting area was comfortable. The service manager explained what was done to the vehicle and showed me the check off list and condition the vehicle was in. The car was washed before it was returned to me - a nice courtesy. I will recommend Lincoln of Wayne to friends and family!

Elisa Santos

Aug 24, 2016

Very helpful friendly professionals over at Lincoln high class A+

Bernadett Solari

Aug 22, 2016

Quick and courteus. Was able to make a last minute appointment

Beth Frederickson

Aug 22, 2016

When dealing with sales or service Lincoln of Wayne they are represented by professional customer oriented team at every level. Always a great experience!

Clarissa Goffinski

Aug 16, 2016

Curtis was zero pressure and very knowledgeable. We appreciated his approach and honestly. Didn't up-sell but let us know what options were available to us. The Finance Manager was also to the point and professional.

Debbie Aiola

Aug 15, 2016

The car salesman who assisted us was great!! He was very knowledgeable, trustworthy and gave us the best deal with no hassle. He explained everything so that we understood all our options without feeling pressure to purchase. We would definitely recommend this dealership to all our friends and family!

Nicholas Cannarozzi

Aug 8, 2016

Flawless service. I was treated very well and my auto was repaired very well.

Patricia Engravalle

Aug 5, 2016

As always, service was excellent at Wayne Lincoln.

Susan Mckenna

Aug 4, 2016

The employees can't do enough for you. Great service department!

Karen Di Pasquale

Jul 19, 2016

I brought my car in for routine service. It was reported to me that my car's axle was cracked in two places. The parts had to be ordered, and they were replaced the next day. So, it took two trips to the service center for the actual work to be done. I'm also waiting for a replacement hub cap to come in. Cindy offered me a replacement car for the day, but I didn't need it. Cindy helped make the experience as painless as possible.

Nick Despirito

Jul 15, 2016

The Service is always great at Lincoln of Wayne. The staff is extremely courteous and very attentive to to whatever my Lincolns need.

Bruce Lockhart

Jul 12, 2016

I was, as always, satisfied with the work you did on my Lincoln. The staff is always helpful and appreciated.

Henry Ligeti

Jul 4, 2016

This service is part of the lease agreement. Both times the vehicle was serviced in a shorter time than I expected.

James Cirillo

Jun 30, 2016

i thought i had a few more free oil changes i guess i was wrong MARIA WAS GREAT AS USUAL SO WAS THE YOUNG TEC IF I BUY A NEW MKZ IT WILL BE BECAUSE OF PEOPLE LIKE THIS IT WILL BE MY 5TH LINCOLN

Artessa Wyche

Jun 29, 2016

I purchased a 2016 Lincoln MKX. Lincoln of Wayne is full a Awesome Sauce! My client advisor was kind, patient, and honest. He made me feel comfortable and very confident that I was purchasing my vehicle from the right dealership and staff. Everyone( Receptionist, Manager, other client advisors, brand advisor and the owner) at Linclon of Wayne are wonderful people. They all made me feel 100% happy and secure with my purchase. Im so very excited to drive my new truck and to know I purchased it at Lincoln of Wayne. I appreciate you and thank you all.

Theresa Wipper

Jun 29, 2016

THIS DEALERSHIP AND THE PEOPLE WHO WORK,OWN,AND RUN IT ARE OUTSTANDING!!!!!!! ALL DEALERSHIPS SHOULD TAKE A LESSON FROM THEM. THEY ARE BEHIND YOU FROM BEGINING TO THE END!!!!! IT DOSENT MATTER WHAT YOU BUY FROM THEM THEY TREAT YOU LIKE YOUR THERE FAMILY. YOU CAN WALK INTO THE DEALERSHIP 2 YEARS LATER AND THEY JUMP LIKE THEY DID WHEN YOU FIRST CAME IN. I LOVE THEM ALL GREAT JOB!!!!!!!!!!!!! BEN WIPPER

Kenneth Lee

Jun 28, 2016

Everyone is friendly and helpful. They always do a good job.

Deborah Urich

Jun 22, 2016

I have a 2015 Lincoln Navigator. This was a regular service call but the service department went over and beyond the call of duty. They made me feel as though I was their only customer and their best customer--and I know I'm not. I have been driving a long time, I have owned a lot of cars, I have had my cars serviced but NOTHING compared to the level of service provided by Lincoln of Wayne. Just top notch in every way.

Mrs S.

Jun 20, 2016

Took my car 2013 MKX in for service. The molding around the panoramic roof became detached; my door panel was out of line; and my brakes were pulsing. Cindy and the rest of customer service is "AWESOME", top rate!! They are concerned about your issues, they go above and beyond to make sure things are done right! And when I said I'd stick around, they insisted I take a loaner car, which worked out because my car had to be held overnight because they had to get a part. So I'm so glad that they looked out for me. Always happy and make you feel very comfortable. I drive an hour and pass 2 other dealerships to come here because they really treat you right!! They really are a class act!

Joseph Milici

Jun 18, 2016

I called Nick at 3:40pm, knowing the service department was closing 4pm. Nick waited for me with a technician and took care of my tire immediately. Great Customer Service and I appreciated the fact that they waited for me to inspect/repair my tire.

Peter

Jun 17, 2016

The entire service experience was great. Everyone was friendly and I was able to drop my car and get a loaner very quickly. Cindy has been my service advisor for several years and knows exactly what I need. My car was ready when I expected it to be and the pick-up process was just as quick.

Brian Tangora

Jun 16, 2016

Cindy in the service area is always exceptional. I stopped in unannounced because I was in the area and knew I needed an oil change. She squeezed me in on a busy day and even threw in a complimentary car wash and had the service guys vacuum the inside. It was a very nice surprise and just another prime example why Lincoln of Wayne continues to set the bar on excellent customer service. I always say that buying my MKZ from Lincoln of Wayne was the first great car decision I've ever made. The Spina family is running first-class operation and it shows in their first-class staff.

Donna Andelora

Jun 7, 2016

Always exceptional sales and service. will be a lifetime customer.

Harvey Wolfe

Jun 7, 2016

Always polite, efficient and nice to deal with. I bought my car from car from them several years ago. I have been servicing it with them ever since. A great dealership to deal with, and have recommenced to several people this dealership.

Kenneth Koury

Jun 4, 2016

Service was very helpful, accomodating and courteous.

Leigh Sherow

Jun 2, 2016

Purchased an MKX from Tim and it was a great experience.

Generoso Mattia

May 31, 2016

I brought the car for service, because my AC was not working.The service was extremely excellent because the problem was fixed. Thanks for the kindness and generosity of all the staff from the service person and the Manager.

Nick R

May 31, 2016

Service was professionally handled and car was done in good time.

Mark Ricca

May 30, 2016

The staff was professional and friendly. Service was performed very well. Waiting area is comfortable.

Fr. Alan F. Savitt

May 29, 2016

The service as usual was excellent. No complaints just compliments for every one down the line. Lincoln of Wayne a win in Customer Satisfaction.

Janice Bullock

May 29, 2016

My service was good. The salesperson was very excellent. During the time of day, I was very surprise that there was no wait time, which made me very happy. Do not get me wrong, I had to wait but in the past, my wait time was extremely long. The only problem that I encounter was the callback to come in for a better offer and I was not able to come in due to work and school. Time is truly of essence in my life. So whatever the deal was to be offered to me, I was not able to receive it. I wish that would have been offered on the day of my purchase.

Leslie Heskett

May 27, 2016

I brougt in my car for the 10,000 mile check up and as usual the service was quick and efficient.

David Deans

May 25, 2016

Fantastic Staff and Service is just simply fast and the best.

TGot

May 25, 2016

On a road trip and some black thing came off of my car from under the front bumper. Fortunately I got out of my car, got it from being stuck in my front wheel, ugh, and put it in my car. Once I got home, I simply stopped by the lincoln auto repair shop and they quickly put my navigator up and reattached the plastic strip, checked my tires for me, asked if I wanted to wait for a car wash (I was in too big of a hurry) and I was on my way. They were very attentive, kind, and one guy always remembers my name. Very sweet.

Henry Veal

May 24, 2016

I really enjoyed going to Wayne Lincoln the people are very helpful, facility clean and clarification of my vehicle problem was good. I would recommend to people to purchase Vehicle and repairs.

Maria Lesny

May 18, 2016

I was recently in for a Saturday service that was supposed to take 1 1/2 to 2 hours and the service tech and asst mgr on duty were great. I was done and on the way home in a little over an hour.Great teamwork by all.

Aram Farishian

May 16, 2016

Always great service wouldn't think of going anywhere else for service or buying a car

Joseph Dechiaro

May 15, 2016

We leased a 2016 MKZ in October, 2015. Our first service was scheduled at that time for April, 2016. We were pleased to get reminders beforehand. Service began at scheduled time and was completed in less time than expected. Minimal service was expected to be done (e.g., oil change, fluid checks). Instead a very complete service was done (e.g., rotation of tires, etc.). Lincoln of Wayne continues to pleasantly surprise us with the overall excellence of its staff and service. And we love our MKZ and all of its features.

Nicholas Marino

May 15, 2016

My MKX needed to be serviced it was pulling to the right. After inspection it was decided that it was not safe for me to drive and I was immediately given a loaner car which was quite a comfort knowing that rather than rush to fix it they would take their time and properly diagnose the problem. Cindy a service department receptionist is always friendly and welcoming to be honest we decided to get our SUV serviced there because of her.

Teresa Schmenk

May 12, 2016

Everything was wonderful. Maintenance service was quick and efficient.

Stanley White

May 11, 2016

I love the way all of the employees work together for customer satisfaction. My father used to say never take your vehicle pack to the dealer after you buy the car Times have changed. Not only does the dealer keep records of the maintenance schedule but also what recalls and other situations that may have arisen. Other service centers don't even come close. Some even mess the vehicle up. I love LWayne Lincoln.

Robert Jaffe

May 10, 2016

Always prompt, professional and genuinely concerned.

Nicholas Romanelli

May 9, 2016

Cindy is the best service rep I ever had. Your service dept is wonderful. I am on my 4 th MKZ from your dealership. That should tell you something

Rona Spina

May 9, 2016

Love the dealership! Everyone is helpful and courteous!

Russell Forenza

May 9, 2016

The service I received as usual has always been great and the staff is exceptional.Thank you.

Stephen Oneil

May 9, 2016

Everyone is Customer Service in the Service Department are exceptional. Always pleasant and helpful

William Palatella

May 9, 2016

I never have had a problem with their service N

Marilyn

May 7, 2016

The service at Lincoln is everything that a customer could ask for: efficient, courteous, responsive and excellent.

Julius Banks

May 6, 2016

Everyone at this dealership is so respectful, polite, professional and knowledgeable. Thank you Barbara for your efficiency and Cindy who always remember who you are. Cindy goes over and above to assist you in contacting insurances and explaining what the problems are and what needs to be done to fix them.The facility is always immaculate. The snacks and beverages are very nice, it's not a chore to bring your vehicle in for service at Lincoln of Wayne.Sincerely,Julius and Jacque' Banks

Mark Falk

May 5, 2016

This is our third Lncoln. Love the ride. Little disappointed with Lincoln for giving us SYNC for 1 year instead of two like usual. We have a 2 year lease. We will see what happens when our lease s up early next year.

James Sorace

May 4, 2016

The staff works with the customer in a professional manner.

Israel Santos

May 3, 2016

As usual, everyone was cordial and helpful. Paperwork is held to a minimum, so, leaving your car and acquiring a loaner is a speedy process. Picking up the serviced car was just as efficient. Kudos to the service department. My lease is due in a few months and this kind of service weighs heavily in the next vehicle purchase.

Priscilla Vanhouten

May 3, 2016

I have a Ford Fusion, just an oil change and they do their inspection and report if anything is needed or will be needed in the near future. The staff there is the best, I always get excellent service.

Kathleen Campisano

Apr 30, 2016

I'm very pleased with the Wayne Dealership!I wouldn't dream of buying a Lincoln anywhere else.The staff,management and the service can't be beat. I have purchased 3 Lincoln MKZ's and looking forward to more!!!

Josephine Nordyk

Apr 29, 2016

Bought MKZ. Service is excellent.Staff couldn't be more helpful. Very pleasant , professional yet friendly. Very pleased and would recommend to anyone. Could not as for more.

Roxana Santana

Apr 29, 2016

the service and staff are very friendly and helpful

Warren Sheps

Apr 29, 2016

My visit to the dealership was intended for a quick 5K service. The adviser pointed out an outstanding recall that I was never notified about either by mail or E-mail. Kevin was a great help. Lincoln of Wayne not only performed the scheduled service but also took care of the recall at the same time. A loaner car was also provided for my convenience. My thanks to Kevin and Lincoln of Wayne for their outstanding customer service.

Aileen Lasalandra

Apr 28, 2016

Always helpful & you know my car well. Your waiting room is very nice.

Silvia Vadala

Apr 28, 2016

As always Lincoln of Wayne is most helpful, courteous staff and timely.I will only have my car serviced there.Thanks.Silvia Vadala

Stanley Blondek

Apr 27, 2016

Excellent service. 29 point check and car wash was completed in 1.25 hours.

peter p

Apr 24, 2016

Ariel at Lincoln of Wayne was incredibly attentive to our wants and needs from the moment we walked into the dealership to the time we picked up our MKC. In addition, Ariel was just as attentive when we had follow up questions and ordered certain accessories after we picked up the vehicle.Ariel is a true professional who is attentive and trustworthy.Go see Ariel at Lincoln of Wayne if you are in the market for a Lincoln vehicle.

Barbara Koch

Apr 21, 2016

Very happy with the service received when I brought my 2016 Lincoln MKZ in earlier this week. Thank you for the prompt attention that was given and quality of the service provided.

Danielle Elias

Apr 15, 2016

Great service, but couldn't pinpoint the issue. I know they'll be there to address any issue again, if need be.

Edward Husvar

Apr 8, 2016

2016 MKX. The service as usual was excellent. Extremely cooperative and skilled service staff. Biggest reason for me to continue to do business with Wayne Motors for quite a few years.

Vicky Iandoli

Apr 6, 2016

I have to give a huge thumbs up and "THANK YOU" to the ladies in the service department at Wayne Lincoln. When my car broke down and had to be towed at 5:30pm to their repair department, I had to get a ride to the dealership before they closed to get a loaner vehicle. Sitting in traffic, I arrived 10 minutes after their closing time, and they waited for me to arrive with smiles. They made me feel so comforted that everything would be fine and had me in the loaner in 5 minutes.. As any car owner knows when their vehicle breaks down, life is in a disarray, But they went above and beyond to let me know I was in good hands and everything would be just fine. And they were right. Thanks ladies, for going above and beyond!!!! Vicky iandoli

Robert J Shinn Jr

Apr 5, 2016

Great all around. I reccomend Wayne Lincoln to all Family, Buisness Associates, and Friends.

Karen Haggerty

Apr 4, 2016

2014 lincoln mkz very great service staff always very helpful

Diane Shafer

Apr 1, 2016

Each and every interaction with the staff members has been a joy. Everyone is helpful, courteous and friendly.

Debra Legregni

Mar 30, 2016

Staff was very accommodating and friendly. It was a pleasant experience.

John Murphy

Mar 28, 2016

The entire experience from when I walked in and was greeted by the receptionist to the moment I drove away with my new MKX was outstanding. Curtis was great and the sales support team was great. Other than some Champaign and chocolates there is nothing more than I can think of that would make the overall experience any better. By the way I love the car!! Interesting trivia, 65 years ago my dad got his 51 Lincoln Cosmopolitan 2 door coupe which he also loved. Now I have my own Lincoln.

Jason Chesterman

Mar 27, 2016

I recently leased a 2016 Lincoln MKC from Lincoln of Wayne and I made the best decision of my life for my first car purchase. The car has everything I could have ever wanted and then some. The staff at the Wayne dealership were very friendly and accommodating. The only thing I would have changed was having the salesman/shop department check to make sure the car was "ready" to be given to me the customer. I drove the car away after an extensive "how to guide" by Matt the Lincoln car tutorial manager. And then heard a noise as I was driving home. I quickly found out that the rim/wheel protectors were left on each wheel to protect it from dust and debris getting into the braking system. Long story short I returned to the dealership, they removed the plastic pieces and I was on my way. I didn't let this ruin the lovely, immaculate Lincoln MKC. I absolutely love it.

Brian Cucci

Mar 26, 2016

Great experience with Carlos on the sales side. Great experience with Peter t seal the deal. Both Carlos and Matt going over my new car on pickup was both enjoyable and educational. I feel super comfortable with Frank on the Service side taking care of my vehicle as he answered every question I had on the service side. All in all I will definitely recommend Wayne Lincoln. Ver different experience from other car dealers. Thank you Brian Cucci.

Douglas Ahrens

Mar 24, 2016

My service experience was second to none. You should be proud of your service professionals.

NateBurroughs

Mar 24, 2016

Unlike my experience with other dealers, these folks did not waste my time with the salesman making back and forth trips to the sales manager, and they didn't start off with a ludicrous offer to see if I would spend several thousand dollars above what the car was worth. This is the best car-buying experience I've had. I would recommend checking them out, even if you have not previously considered buying a lincoln.

Leonard Wynbeek

Mar 23, 2016

The problem I brought the car in for was solved. They also pointed out that my vehicle needed a wheel alignment which was done preventing unnecessary tire wear.

Allen Sek

Mar 21, 2016

great service great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Dennis Peters

Mar 21, 2016

Very Professional and personnel. I am very pleased they handled my nedds fully.

Edward Mindlin

Mar 21, 2016

I liked Bob Spina....I got a car from him in the 60's or 70,sI think Bob is the Boss's uncle???.

Elizabeth Waltich

Mar 21, 2016

I love my new MXK - it is my 5th one and the new technology is amazing! From the moment you walk in to Wayne Lincoln and you are greeted by your delightful receptionist to my great salesman Vinny you are made to feel like family. For this delivery, I had the pleasure of Matt showing me all the new additions to the car - he made it very exciting and interesting. The new look in the showroom is beautiful. Everything about Wayne Lincoln has been top - notch.

Frank Lentino

Mar 21, 2016

I called the dealership service department at the last moment as my car was not starting and needed to have the battery boosted to start. I did not want to shut down the engine as I knew it would not re-start. The service department told me to drive right to the dealership and that there would be a loaner car waiting for me. This action is commendable to accommodate customers.

James Ferrante

Mar 21, 2016

We are extremely satisfied with our dealings with Lincoln and very happy with our MKC.

James Finley

Mar 21, 2016

Al explained the process and took care of everything.

James Honeywell

Mar 21, 2016

Great service and great customer relations definitely would recommend this dealership.

Karen Mcgrantham

Mar 21, 2016

I worked primarily with Curtis and Joe from Finance. They were very accommodating and found me exactly what I was looking for. Once I chose my car, Joe in Finance made it happen! I love my CPO MKX!!!I look forward to many years enjoying my new Lincoln MKX.

Leonard Cutugno

Mar 21, 2016

I purchased 2016 MKC.My expirence was terrific, my Salesman answered all my questions, made my purchase a pleasant experience.The Staff was very helpful in explaining all the options on the Vehicle. They explained and showed us how the Equpment operators . Often to help review at anytime, which we did come back for addition instructions. They never made us feel we where a issue.

Mary Ann Hackett

Mar 21, 2016

Everyone is always so polite and easy to communicate with. They have always gone above and beyond to satisfy. Cindy, Service Dept, is a pleasure to deal with. Customer service quality at Wayne Lincoln is awesome.... Would highly recommend the dealership to friends and family for any future purchases.

Seth H

Mar 21, 2016

Great job! Service was terrific. Love the service team.

Theresa Wipper

Mar 21, 2016

THIS DEALERSHIP SHOULD TEACH THE REST OF THE AUTOMOTIVE IND ON HOW TO BE A GREAT BUSSINESS!!!!!YOU GUYS ARE THE BEST!!!!

William Witte

Mar 21, 2016

as always, excellect service, stop the nonsense with the 50 characters

John C

Mar 18, 2016

Great place to have car serviced. Nice to deal with professional people.

Maxine and Robert Wolf JR

Mar 17, 2016

Great Experience. Barbara and Cindy are excellent. Carlos sold us our vehicle - he is excellent and very easy to talk to. GREAT JOB!!!

Michael Moore

Mar 17, 2016

AS ALWAYS EVERTHING WAS GREAT!!! BARBARA & CINDY MAKE YOU FEEL LIKE FAMILY, TO BAD THE SERVICE TECHS COULD NOT DUPLICATE THE CONCERNS WITH THE CAR...C U NEXT TIME----Mike----

Robert Thorne

Feb 25, 2016

From the time I arrived to drop my MKC off for service until the day I picked my vehicle up, I was treated with courtesy, genuine caring for concerns and efficient repairs. THANK YOU LINCOLN OF WAYNE!

Michael Marra

Feb 22, 2016

I have only received the best customer service from this dealer. Always treated with the feeling that my business is important to everyone.

Paul Currenti

Feb 18, 2016

The Repair Shop was great, And so is your sales Team.

Nick Despirito

Feb 16, 2016

Hi Nicole,The service was excellent as always.Best regards,Nick DeSpirito

Michelle Garatina

Feb 11, 2016

For starters, my salesman Curtis was just amazing. So many wonderful personality qualities that did not drive me away from the dealership, but away with a new car. :) Service staff was excellent. From initial greeting to completion. Treated respectfully. Aware of time constraints. Timely communication. More than expected loaner. Thank you!!

Michael Livni

Feb 10, 2016

Didn't think you would find the issue as it was a Suttle one. But issue found fixed quickly and loaner is a big plus

David Deans

Feb 8, 2016

Outstanding Staff and Service! All are knowledgeable in every aspect of the vehicle and will go above and beyond to make the experience a welcome one.

Darin Mastricola

Feb 7, 2016

This is the second car I purchased from Lincoln of Wayne and both experiences were excellent. The staff is very friendly starting with the receptionist when I first walked in and Buzz was very helpful in the purchasing process.

Hugh Janius

Feb 7, 2016

It couldn't have been any more convenient. Quick & easy service. Everyone was professional and courteous. Would recommend to friends and family.

Joseph Mesuk

Feb 4, 2016

as usual a great job on the service and friendly response from the people a wayne lincoln

Robert Devito

Feb 4, 2016

your service is great, my only complaint is that you wash my Lincoln,s but not my Ford

Hilda Dellamore

Feb 2, 2016

I was amazed at the professionalism and courteousness of Dorothy Ulu, Matthew Georgatos as well as every other individual who had anything to do with the sale of my vehicle (whose names escape me at the moment). I am was extremely pleased with this dealership and will most definitely make referrals. Again, it was a great experience for me being that it was my first time leasing a Lincoln. The very knowledgeable staff made it all that much more pleasant experience for me. I absolutely love my car and hopefully, my next vehicle will again be a Lincoln.

John Carson

Feb 1, 2016

I always get a fair price and you car always comes back to me I perfect condition

Robert Richardson

Jan 31, 2016

Had many problems but Peter Spina was wonderful. The car rides well now. Barbara and Cindy are the best!

Laurie Campisano

Jan 29, 2016

Staff were quick to get me checked in and taken care of. Makes it very easy to get car serviced there.

Ursula Proano

Jan 29, 2016

I always have the great experience at Lincoln of Wayne. The staff is outstanding and treat us customer with the most respect and care.

Anabel Ramos

Jan 28, 2016

Staff was friendly, courteous and extremely helpful. No delays or issues with driving my vehicle and receiving a loaner. A No-Hassle check in and out.

Don Deibler

Jan 27, 2016

Facilities are very clean, personnel are very professional and courteous and service completed in a timely fashion.

Maria Pacio

Jan 27, 2016

The service was great, loaner car was a Lincoln, thank you

David Kraatz

Jan 26, 2016

My problem was with the loaner car, when checking the car out the valet didn't note any existing damage to the car even though it had 3 previous/existing scratches. When I pointed them out he said "They are too small to worry about or note." Needless to say, any scratch on a car with less then 4K miles registers with me when I might be held responsible. After I insisted he note them he refused. I had to go to the service manager to make my point. I took my own pictures for the record and the rest of my experience was great. Lincoln of Wayne sent me and my wife a couple of boxes of chocolate covered fruit, very nice of them.Thank you.

Greta

Jan 26, 2016

I have a Lincoln MKZ that I had to bring in for service. They said it would take a few hours and offered me a complimentary loaner vehicle right away. They asked if I wanted the same car or a different model. Very nice! Nick was great as always. Stephanie and Barbara did my loaner contract very quickly. Hector pulled around the car and showed me how to use it! I love Lincoln of Wayne! That's why we keep buying vehicles from here. Absolutely love them!!!!!!!!

Melynn Murphy

Jan 26, 2016

2006 Mercury. For the duration of the ownership of my vehicle I have had complete satisfactionwith the care for my car through your dealership. Thank you for your service.

Karen Scotti

Jan 25, 2016

100% professional. From the first email regarding my MKC with your internet team through the purchase and now the service department. I would recommend your dealership to anyone and have already done so. From dealing with you years ago when I had my Mountaineer to now with the MKC you all have given the best service I have ever had.

Paul Jordan

Jan 25, 2016

This was another great service experience,and you saved me some money too.I feel grateful that you're staffs interest in my Lincoln ownership experience is unwavering,and I realize that I can count on your judgement,and dependability.

Priscilla Vanhouten

Jan 25, 2016

This was for a recall on my 2013 Ford Fusion. The service staff at Wayne Lincoln is wonderful! They are helpful and always keep you up on the status as to your vehicle.

Kenneth Bloom

Jan 24, 2016

Lincoln MK-Z. The overall process was a pleasure. Something that is uncommon in purchasing a car. Thank you all, especially Carlos and Matt

Laurie Carney

Jan 23, 2016

I never mind bringing my car for service at Wayne Lincoln. When you drive your car in everyone says hello and is very friendly and happy. It so nice to be greeted by happy people. So many places you go the people you see, deal with and talk to seem miserable and unhappy. That can really affect how you feel the rest of your day. Im always asked if I'll need a loaner call when I make an appointment which is great. They call me when my car is done which is usually doesn't take long. This is my 2nd MKZ I've leased through Wayne Lincoln Mercury and I would highly recommend them to everyone!

Cusromer

Jan 22, 2016

I needed my car for work the next day and they did my repairs in a timely fashion so that I could have the car. Outstanding service!

Milena Giacchi

Jan 22, 2016

Everyone is very friendly and accommodating , best dealership I've ever been too

Patrica King

Jan 21, 2016

Due to my fathers illness, the immediate assistance and willingness to pick up my car at my home was a blessing. I was also given a beautiful car as a loaner even if for only a few hours; the entire experience was handled with expertise, compassion, professionalism along with making me feel very special.Your salesman Buzz, was wonderful and courteous and the gentlemen who picked up the car and redelivered the vehicle back to my home was an absolute gem....very nice, personable and professional.Thank you!

Dr. Robert Montemurno

Jan 19, 2016

I have a MK hybrid which I really love driving! The service at Lincoln of Wayne is excellent, efficient and timely. The staff is so pleasant and helpful also. They spoil you completely!! Service at Lincoln of Wayne could not be better......I have dealt with a number of dealer services over my long driving lifetime, and I can say, without hesitation, that service at Lincoln of Wayne is the BEST I have EVER encountered.

Jose Garcia

Jan 19, 2016

the service is excellent, went i get there staff very professional take my car and en a few minute they tell me was wrong in the car.thank youjose

Kim Thiessen

Jan 19, 2016

Everyone was so welcoming and professional. My sales associate worked with my father first on his lease. From my father's experience, and having met Matthew already, I felt confident in working with him on my lease. The whole process was smooth and easy. I would definitely recommend Lincoln of Wayne.

Nina Constantino

Jan 19, 2016

great job the best service center and people I have ever dealt with in all my 49 years of driving and having purchased new cars

Glenn Staudinger

Jan 16, 2016

I was loosing air in one of my tires so I went to the dealership and they took my car in without an appointment. They found that I had picked up a nail and fixed the tire promptly. I was very happy with the service. What a fantastic service dept!

Frederick Erhardt

Jan 15, 2016

I always receive excellent service at this dealership. My appointment was kept on time and the service was done in a reasnable time. I also appricate the car wash after the work is completed.

Leonard Basilio

Jan 15, 2016

Very good and speedy extremely short wait. Appointment for service went smooth and in a timely manner

Michael Merwin

Jan 14, 2016

Professional run Dealership. I am completely satisfied with your company

Susan Fishman

Jan 14, 2016

Professional, friendly people. Comfortable waiting area, ran in time

Albert Kuchler

Jan 13, 2016

Expedient and efficient. Diagnosed the problem with tire and repaired.

Susan Stockman

Jan 13, 2016

Everyone is very helpful, very kind and courteous. The work was done effectively and efficiently.

Gary Shinn

Jan 12, 2016

Service department was great. Drove in for routine maintenance, got our loaner and before we knew it, our MKC was ready top be picked up.

Michael Santangelo

Jan 12, 2016

Service was fast & staff very helpful. Got the Works service. Test revealed battery was weak and service advised. Purchased and had installed new battery.

William Padilla

Jan 12, 2016

The staff was courteous and attentive and it gave me a feeling of confidence in their ability to help me. Yet one of my reasons for being there was that I felt the draft coming from the driver and passenger side was not what I expected,that a vehicle whose quality was beyond this flaw. Your staff did not find the draft was abnormal. I told them that this is not the car I've owned and that the draft was more then I have experienced with previous cars. They also accidentally put a scratch on my new Lincoln, MKX. I hope that my future visits to your dealership are good ones.

Stephen Goldberg

Jan 11, 2016

Very nice and professional experience, very courteous, Expedited purchase process.

Michael Moroch

Jan 10, 2016

I brought my 2016 Lincoln MKZ into service for two issues. The first was there was wind noise coming thru the window on drivers door. The tech ordered a new moulding & installed it & that solved the problem. The second problem is After owning the car a couple months I stared to hear & feel a vibration noise under the car were the transmission sits at centen times. The tech said it should go away once the car is broken in. That seems odd to me so after questioning further with my advisers at the dealer they said that all tha MKZ with the Eco engine sound like that. When I test drove the car it did not sound like this & the first 2 months with the car it also did not make this noise. I feel that maybe the tech didn't hear what I am hearing as it doesn't make this noise all the time. I have owned many Lincoln products & never had an issue like this. If this is how the car should be I probably wouldn't have brought this model.

Tomasz Sobolewski

Jan 10, 2016

Lincoln MKZ hybrid.transaction went smoothly, I'm very satisfied.

James Russo

Jan 7, 2016

Cindy is great. We never had a problem with service

Fr, Alan F. Savitt

Jan 6, 2016

The Service Department at Lincoln of Wayne, as usual, offers exceptional service, and hospitality. Every one in the Showroom extend warm greetings, especially the Spina Family who are always welcoming, and making you feel right at home.

Edward Curry

Jan 4, 2016

I had a good experience on my time there the staff is very good.

John Dawson

Jan 2, 2016

I made a appointment for service, they asked if I need a loaner. When I got to Wayne Lincoln they were ready for me. I went over what my request was and they had my car ready. I left and they called back in a few hours explianing my car was ready. Overall it was just great when everything goes like it has always done at Wayne Lincoln.

Denise Long

Dec 31, 2015

I have a 2011 Suzuki SX4 Crossover AWD that I bought at your dealership when Suzuki existed in the United States. I had my 50,000 mile checkup and all went well, getting clear information about what is needed for the car. The service people are polite as are the intake and secretarial staff. The waiting area is very nice and very clean, with wonderful snacks. Thank you for changing the TV station to something less controversial. The bathroom is exceptionally nice. My only complaint is that during the last service I was told that I needed a brake job and what was actually needed was $3 worth of brake fluid, which I obtained, and had no more problems. I did not appreciate being misled in this way and it is the reason why I give the service an 8/10 instead of a 10/10. This is the only problem that I've ever had with this dealership.

Nicholas Romano

Dec 31, 2015

Informative thorough friendly. Answered all questions on the MKZ.

Gaye Miller

Dec 28, 2015

Rain was coming in my car on the ceiling and I took it to the service department without an appointment. The technicians figured out there was a leak around the sun roof. While the car was being examined, it was a hectic day for me running errands and they gave me a loaner car right at the garage. The service department made what could have been a long, stressful day into a wonderful day !!!

Maria Ruiz

Dec 24, 2015

The service was exceptional and the staff was extremely courteous and professional. Barbara was very accommodating and vey helpful!

Wayne Wright

Dec 22, 2015

They addressed me by name, work was done correctly, price was reasonable - great service dept.

William Hollis

Dec 22, 2015

As much as the service is always excellent at Lincoln of Wayne, I must tell you that my "Check Engine Light" is back on again, after only a week out of the shop. It never goes away, and your place and the Ford dealer at the shore both assured me it would go off this time. I guess we will never know. Thanks for trying anyway.Bill Hollis

Anthony Romano

Dec 21, 2015

The staff was helpful and courteous . the service was performed quickly and completely. I was offered a loaner car which I did not require. The waiting facilities were comfortable and pleasant. No complaints of any kind.

CarolynG

Dec 20, 2015

Joe Maas is the BEST!! You can totally trust him to fix your car at the best possible price.

Frank Crimeni

Dec 20, 2015

Tim is an excellent and knowledgeable salesman and he made sure that our needs were attended to making this the best car buying experience we have ever had. Marie at the front desk was also a pleasure to deal with each time we visited the dealership.

Leon Mondelli

Dec 19, 2015

Everyone was pleasant and work was done quickly??????????????????????????????

Michael Canonico

Dec 19, 2015

Salesperson Wilton is excellent have purchased three vehicles from him. Service reps have been very good service has been excellent and the car is washed and cleaned and loaner cars are available which is very helpful.

James Perrotti

Dec 16, 2015

On my third Lincoln with Lincoln of Wayne. From sales to service and every which way in between they bend over backwards for me.I can't say enough good things about my experience with Lincoln of Wayne. Jim Perrotti

Robert Arnold

Dec 16, 2015

Very accommodating , caring,fair,friendly,. I had a good experience and the quality of the work is excellent.

Candace Billy

Dec 15, 2015

I have never had a bad trip to Lincoln. Everyone is always so helpful and friendly. Barbara and Cindy always make me feel so welcomed. It's like I'm visiting my extended family. I always know that my truck is in good hands.

David Stone

Dec 15, 2015

WE have been having a continuing problem with our MKC: Lincoln of Wayne kept the car until they experienced the problem we were having, contacted Ford in Detroit and kept in constant communication with us as to the repair. Cindy was fantastic during all of this and hopefully we'll visit on a social basis instead of a service issue!

Henry Veal

Dec 15, 2015

Very good service, reception room very accommodating and cashier was very nice.

Maryalice Foster

Dec 15, 2015

Staff friendly, polite and efficient. Time waiting unbelievably short. You could not improve on service.

Peter Cuicci

Dec 15, 2015

Cindy was excellent as usual answered my questions with the knowledge a service mgr should have.

Richard Remy

Dec 15, 2015

Everyone is always so friendly and helpful. They take the time to make each customer feel special.

Joseph Vallone

Dec 14, 2015

As usual the staff and all personnel were extremely gracious and accommodating in serving my Lincoln MKZ.I have been either leasing or purchasing Lincolns since the mid 1980's and intend to continue to do so in the future. The service department is efficient, speedy and indeed knowledgeable of their product.I have sent several of my relatives there--who purchased a one year old Lincoln.Keep up the good work

Zack Daghstani

Dec 14, 2015

.fast and excellent service and very clean facilitie

Robert Tommas

Dec 12, 2015

My car was done in a reasonable amount of time. Everyone one there was friendly - from the attendant who signed me in, the woman in service (who offered me a loaner car), and Barbara the cashier. As usual well done!The chairs are uncomfortable in the waiting room.

Anthony French

Dec 11, 2015

Cindy was quick and very efficient in having my car ready in short time.

James Mcginness

Dec 11, 2015

the process was very easy from making my appointment to picking up our MKX after the service was completed.The staff was helpful through out the process

Richard Klein

Dec 10, 2015

courteous, helpful, efficient. Got loaner car with minimum hassle.

Cathy Palumbo

Dec 8, 2015

It is a pleasure to deal with your service department. Everyone is helpful, knowledgeable and extremely pleasant! Apoointments are painless to make and work is done quickly and efficiently. Thank you!!!!

Jim Caron

Dec 8, 2015

I can't imagine shopping for a car anywhere else. After visiting quite a few car dealers for many different luxury vehicles, I was delighted to find the wonderful folks at Wayne Lincoln. The kindness, knowledge, and their ability to make me confident I was in great hands...made my entire experience PERFECT. Bringing my car in for service..the brand experience stayed the same...I knew I was in good hands. Thank you for all the great experiences.

John Frassa

Dec 8, 2015

The staff is always friendly and helpful at Wayne Lincoln, my car is serviced in record time, it is always washed before I get it back, and the waiting room is always clean.

Michael Papa

Dec 8, 2015

from making the appointment to the actual service the experience was great also you had a car waiting for me which was greatly apriciated overall my experiecne was great

Nina Constantino

Dec 8, 2015

It's the best dealership I have ever dealt withand I have purchased a lot of new cars in my 50 years of driving

Philomena Pezzano

Dec 3, 2015

Excellent service, as always. Unscheduled visit was dealt with as if I had been scheduled

Carmine De Simone

Dec 2, 2015

The work was done promptly and well. The vehicle was ready much sooner than expected it looked like new.

Albert Rivera

Dec 1, 2015

I leased a 2016 MKZ Hybrid at Wayne, NJ dealership. The sakesman, Wilton Estrella was outstanding. This was the best experience I had as far as leasing/purchasing a vehicle!

Catherine Urban

Dec 1, 2015

It was the day before Thanksgiving - the busiest travel day of the year...I had a low tire pressure warning...the dealership was able to get me in to service the tires and change the oil at the last minute...they even washed the car!!!!! Great experience, nice people very accommodating.

Eleanor Vandermeulen

Dec 1, 2015

everything was fine. we were on time--you were on time.we chose to wait and service was done in a timely manor. loved the car wash and it's always a pleasure working with cindy.

Milan Conner

Dec 1, 2015

As always, my experience with Lincoln of Wayne was very cordial, professional and efficient. I had avoided this dealership for years due to false conceptions. My bad for listening to the wrong people. These people do an exemplary job of making there customers feel appreciated and respected. I wish I had realized this many years ago.

Bernard Defazio

Nov 30, 2015

great service, what else can one say. i fulled this out before

Lois Depalma

Nov 30, 2015

Purchased a MKX, service was great, staff was very helpful, especially Matt, he spend hours going over everything with me. Thanks!!

Mario Zimbardo

Nov 30, 2015

My experience at the dealership was very smooth with no issues. Everyone that i encountered was very knowledgeable in their area of expertise which made for a quick and easy visit. All my concerns were addressed and i'm very satisfied.

Phillip Marshall

Nov 30, 2015

I dropped my 2010 Lincoln MKX off around 8.00 to have an intermittent headlight repaired along with having my brakes done. I was provided with a Lincoln MKC as a loaner. The repairs to my vehicle were done by 4:00 PM I returned and picked up my freshly washed MKX. Service advisors are great!!

Silvia Vadala

Nov 30, 2015

I brought my MKZ 2015 for service. Everyone was very attentive and efficient.Keep up the good work!Thanks,Silvia Vadala

William Longo

Nov 30, 2015

Service at Wayne Lincoln is aways top notch! Everyone from the person signing you in to the service adviser

Rosemary Crimmins

Nov 29, 2015

The service dept does and excellent job and I was appreciative of their timely and helpful service!Rosemary Crimmins

David Deans

Nov 28, 2015

Professional Staff. Outstanding Technicians. What else is there to say.

Gerald Young-bey

Nov 27, 2015

Been a customer for years , I keep coming back because they treat me and my car very well

Sam J. Lichtenfeld

Nov 27, 2015

I am currently leasing a 2014 Lincoln MKZ, AWD. I bring my car in for service 2X's a year for maintenance. They treat you royally from the time you pull in for service till the time you leave. Once you finish with the brief paperwork you are free to visit the waiting area or to walk around the showroom or the beautiful grounds. If you are a bit hungry they have fresh bagels assorted cakes and bottles of water and coffee, tea and hot chocolate for you to drink. There is a computer area with free Wi Fi for you to use. They usually complete your routine service in about an hour and you get your car fully cleaned and washed. ( they did not clean my inside back window last time, but I will let them know next time I visit for more service).You are notified by a service manager to come and pick up your vehicle and you are on your way. They are SUPER ACCOMMODATING and I recommend their service dept. highly. This is the second Lincoln I have leased from this dealership and I will probably lease another when this lease expires, as a matter of fact I really like Vinnie the salesman, he is down to earth low pressure and puts you in the car you can afford and are comfortable driving. If you go visit let Vinnie know you were sent by Sam with the 2014 MKZ from Bayonne, then when I visit again in a couple of months I can ask Vinnie how many people read my review, Thanks in advance.

Nathalie Cook

Nov 26, 2015

I can't say enough about the good service I receive each time I visit Lincoln of Wayne. It doesn't matter if it's the service dept., the autobody dept. or the salesroom, everyone is always pleasant and helpful. The prices are the lowest I've ever paid and without having to haggle to bring the price down. No one has ever suggested work I didn't need (a common practice at many of the dealers I used in the past). I travel a distance to Lincoln of Wayne, but it is well worth the trip.

Ernest Vallorano

Nov 23, 2015

Our 4th MKX leased here. Haven't come across a dealership any better.

Edward Mclaughlin

Nov 20, 2015

Very pleased with the service. Attendants were helpful and nice, overall experience a fine run dealership.

Ilene Kandler

Nov 20, 2015

On the way to a friends home my tire light went in. I was passing the dealer and decided to see if they could check it for me. It was no problem for them. I waited a short time and it was taken care of.

Ralph Cash

Nov 18, 2015

I am very impressed with Mr. Carlos Colon, Sr. I know that as a salesman he must serve the dealership first, and yet I think he managed to provide excellent service to me as well. I bought a used car, a Volvo C70. However, I feel that I received attention commensurate with that of a new car purchase.The one remaining matter that he is working on for me involves getting the keyless entry FOB for the car. And I am certain that in this his performance will be no less outstanding. It is my pleasure to give him high marks.

Thomas Adamski

Nov 18, 2015

Good Job, I expected nothing less.Very cordial and professional staff.Thank You

A Nicholas

Nov 17, 2015

I brought my 2015 MKX in for a routine service. I was welcomed quickly and was told my vehicle would be ready as soon as possible since I was waiting. The waiting area was comfortable and the staff was very polite. The vehicle was completed quickly and washed.

Gregory Rodriguez

Nov 17, 2015

I am always treated as the #1 customer, everytime I walk thru the door.

Loren Picart

Nov 17, 2015

I purchased a pre-owned 2013 MKZ. My salesman was Carlos. He was the best. He made me feel comfortable with him from the momentum I met him. This is the first car I have ever bought myself. I was nervous. Carlos made this a wonderful buying experience. Love my car. Thanks

Paul Koch

Nov 17, 2015

very satisfied = liked the loaner car- -----------------------------------------------

Anthony Russo

Nov 16, 2015

I came into the dealership from a friends recommendation and left with a new MKZ. My sales representative Carlos Colon was a gentleman. At no point did I feel as if I was being "sold" something. He was gracious as well as accommodating. The support staff upon picking up my car was also top notch. I am in the hospitality business and it's very nice to see an operation such as Wayne Lincoln pride themselves on customer satisfaction.

Geraldine Neville

Nov 13, 2015

Very pleased with my car and service.Sales person very pleasant and helpful.All went smoothly.

Aarut Gupta

Nov 12, 2015

You always think Lincoln of Wayne cannot exceed your expectations, considering they are so high already... But they always do, thay always do...

Priscilla Vanhouten

Nov 12, 2015

The type of Vehicle is a Ford Fusion! The service at Wayne Lincoln is always excellent! The service staff are the most helpful and go the extra mile always to make sure you are satisfied. It's always a pleasant experience!

Patricia Moeller

Nov 10, 2015

easy and pleasant experience - very satisfied with service and customer service.

Charles Riotto

Nov 9, 2015

20`3 MKS. Car has been trouble free. Service has been on schedule. Service department nas schediled and serviced the vehicle flawlessly. Thank you

Jessica

Nov 9, 2015

The vehicle i bought was a 2014 ford fusion used. I love!! this car, it was a great price the condition of the car was in good shape and the mileage was not bad either. The service was great they weren't pushy they were very nice and let me ask as many questions as i wanted,they were very on top of things and let me look at the car i liked and didnt tell me how great the car was which was nice unlike other car dealerships and they showed me how to use my car and every thing i can do in my car when i got it. The Staff was very helpful too i really enjoyed buying my car here and when i need another car i would 100% go back there for my next one. over all great place! and buying a car was very enjoyable there!

Larry Merse

Nov 9, 2015

Service could not have been any better exceeded my expectations by a long shot!

Navigatior fan

Nov 9, 2015

I have used the service dept at Wayne Motors for my 2013 Lincoln Navigator. The service dept is easy to schedule appointments and has given me great service. The staff is helpful whether I am renting a car for the day, dropping off or waiting for service.

Leonard Cutugno

Nov 8, 2015

Your service staff Reps explained my repairs and got me out in a short time. This is what I wanted and appreciate

Alida Young

Nov 7, 2015

Excellent.Excellent.Excellent.Excellent.Excellent.

Dr. Howard L. Burrell

Nov 7, 2015

When I leased my 2015 Navigator, my salesperson (Wilton Estrella)treated me with respect and worked hard to earn my business. This was my auto's first checkup, and the Service was great. I love my Navigator, and I will be getting a new Navigator when the newly redesigned model is introduced in 2016!

Flavio Aguilar

Nov 7, 2015

Alway satisfied. Great dealer. This is our 6th lease. Love the mkz.

Paul Roberts

Nov 7, 2015

Great service which was delivered in an expedient manner.

John Creegan

Nov 6, 2015

I came early in the morning and was there before they were open. At 7:30 am the door opened up and was asked if I had a appointment I told him I did not have a appointment,he said that I had to go inside to see if they would be able to service my car. The service women manger said there is no problem,go in the service waiting room and have a cup of coffee and we will get you when your is service and washed. A very good experience.Thank You

Barbara King

Nov 5, 2015

I just purchased a 2016 Lincoln MKZ. When I walked into Wayne Lincoln I was a bit skeptical because I never know if someone is going to try to help or whether they just wanted to make a quick deal without spending time to understand my situation. The reception desk was very friendly which was the 1st thing I liked. I was then introduced to a salesman that took the time to listen to me, understand the complexity of my current car situation, and help me eventually drive out with a new 2016 Lincoln MKZ. I will absolutely refer Wayne Lincoln because their interest was in me and making my purchase a truly enjoyable experience.

Marcia Chapman

Nov 4, 2015

Very lovely people to deal with and they honor appointments

Michael Moore

Nov 3, 2015

Roadside Assistance was a Nightmare waited over 5 Hours and then called my own Tow servicethe Staff at Wayne Lincoln was Awesome...Barbara is always a pleasure and Kevin was very Helpfulin letting me know what was going on with my wife's MKC I was kind of surprised that a Heater corewent bad with only 16,000 miles, The Staff at Wayne Lincoln are always helpful & knowledgeablewe have been doing Business there since 1982 and can't wait to get another Lincoln next year we will be in for another MKX Thanks again for the Great Service----Mike----

Raymond Vanhouten

Nov 3, 2015

Staff was polite, professional and helpful. The repairs were fast and the loaner process was quick.

Lawrence Krewer

Nov 2, 2015

Leased an MKZ. Buzz was knowledgeable, personable--a fine representative for your firm. EVERY staff member we came across was helpful and pleasant. Looking forward to future dealings with Wayne Lincoln.

Corine Overkamp

Oct 31, 2015

Service was good. Use of reward points is helpful.

Hughretta Walker

Oct 31, 2015

Wayne lincoln is extremely professional and courteous. They had the loaner ready and waiting as promised. My lease for my MKX will end next year and I will purchase for the third time again.

James Martin

Oct 29, 2015

Have had my 2013 MKS for a year and my Battery just up and died on me without any warning -- Brought it into Wayne Lincoln and was taken right after lunch and they not only checked it out and found it needed to be replaced but they were able to do the 30,000 mile servicing while I was there so I could cancel my upcoming service appointment. They just seem so pleasant and happy that they can help with whatever needs to be done.. A great group of employees from the Receptionist, Sales Staff, Service Department Personnel, and I loved the energy of Matt and the way he takes the time to make sure you understand & are happy with what he has explained about the car.

Reba Burrell

Oct 29, 2015

Staff and service was excellent. 6 month check up on my 2015 MKZ.Beginning with the entrance of my vehicle, checking in, waiting for carto be serviced until completion my experience was excellent.

Joe B.

Oct 27, 2015

Friendly staff, quick service. Nice business center and waiting area at your disposal while you wait.

Charmaine Dellabella

Oct 26, 2015

I am always pleased with the service I receive at this dealership on my MKZ!

John Frassa

Oct 26, 2015

THE PROBLEM WITH MY BATTERY GOING DEAD ON MY 2015 LINCOLN MKC SEEMS TO BE CORRECTED. THE STAFF IS ALWAYS FRIENDLY AND HELPFUL WHEN I COME TO WAYNE OF LINCOLN. THANK YOU DAVE, CINDY ,AND BARBARA

Nicole Rispo

Oct 25, 2015

Lincoln of Wayne is the friendliest and most efficient dealer I have ever dealt with

Walter Pivko

Oct 24, 2015

Very satisfied with the service visit.. The repair was done quickly and correct.

A.J. Gorga

Oct 23, 2015

Kevin and everyone there are very helpful. Appreciate the service and will return it with loyalty. Very happy with the car wash too!!

Marie Moller

Oct 23, 2015

I had friendly service. Cindy the service representative was excellent. She kept us informed of the progress and the cost of repairs.

Martin Nelles

Oct 23, 2015

dorothy was a great help to me and my son.the mkz vehicle i got rides like a dream.

Mary Hart

Oct 23, 2015

Service is very competant and courteous. Always feel comfortable when I have to have any of my concerns met.

Gary Shinn

Oct 21, 2015

Had a tire pressure issue due to the weather change. We didn't make an appointment, we just stopped in. We were taken care of right away - just needed more nitrogen in the tires, and we were on our way. Everyone was great!

Seth H

Oct 21, 2015

Great dealership! Staff was helpful. Clean loaner vehicle with a full tank of gas! Nick was very helpful and made bringing my vehicle in a smooth process.

Louis D'Angelo

Oct 19, 2015

Great Job by everyone especially Cindy Ammiano, very professional and accomodatingKeep up the good work

Thomas Batelli

Oct 19, 2015

My MKZ Hybrid was do for service and a recall. I arrived at 8:30 am a loaner car was waiting for me. My car was done and washed before 12 pm great job.

Erick Rodriguez

Oct 16, 2015

Hello folks, Hope all is well. I really can't say or thank this team enough for the care and professionalism that they have always provided me with. It all starts with one phone call and Barbara is always pleasant to assist you with your scheduling. Cindy just makes you feel warm and always welcomes you with a friendly smile. I'm sure that there are many other members that take part in keeping my vehicle up to date and although they are behind the scenes it clearly shows that they are a team.Once again thank you and forever grateful, Erick R.

Joseph Vallone Jr

Oct 16, 2015

Lincoln has been my vehicle choice since the mid-80's.Wayne Lincoln has been like a family over these many years.From their courtesy,professionalism anddrive to please, they have shown that their customers do indeed matter.I have recommended them to many of my associates.As I am a Director of Rotary, I get to meet many Rotary club members and have in many instances, discussed their automobile status'. Because of myLincoln automobile usage, Wayne Lincoln more often than not does come up during our discussions.

Peter Critelli

Oct 16, 2015

AAAAAAAAAAAAAAAAAAAAlways treated by your staff 100% good

Valued Customer The Rothenberg Group

Oct 15, 2015

Great service,great people,great facilities,would never go anywhere else!!

William Longo

Oct 14, 2015

Always make the service great especially when I pull in and they know my name verry nice. A customer of Wayne motors for 20 years and will keep coming back.

Arthur Sukel

Oct 13, 2015

your staff was very helpful and courteous and did a very good job in putting back a car that should have been totaled. Your total performance was hindered by the poor performance of the insurance company (Hartford). Thank Joe and Walter for their kind attitude for putting up with me during the two and one half month long repair time. If it happens again I will use you but not the insurance company.

Jill Tekel

Oct 13, 2015

I drive an MKC. It's a fabulous driving automobile. The tire light came on and after filling the tires with air the light remained. I called service they took me right away and after servicing the car they washed and vacuumed. The dealership is very professional and efficient.

Michael Fattal

Oct 13, 2015

As always, service was excellent I can't say enough positive things about them.

Shdel H.

Oct 13, 2015

I purchased a 2013 MKX on 10/9/15. I had a 2011 Ford Edge SEL that I loved driving, however I always wanted a MKX. I was scoping out the lot and looking at the inventory when Carlos approached me. He was very professional, polite and greeted me with a warm smile. He took his time showing me the cars. When I decided to move forward with negotiations, it was painless and a very non-pressure environment. To my surprise, we reached a settlement rather quickly. The process went rather quickly, and the following day I had my car on the road. Now all I'm waiting for is my other key (the system went down and there was a problem matching keys to vehicles), and my vehicle registration documents. The good news is that Carlos is mailing me my information so I don't have to drive an hour to get it. Top notch service here at Wayne Lincoln.

David Tallia

Oct 12, 2015

One word: O.U.T.S.T.A.N.D.I.N.G. Great service/Great Turnaround Time. Flawless!

Maryann Marchioni

Oct 12, 2015

As usual ipleasantwas an excellent experience. Everyone is pleasant and helpful

Anna Morello

Oct 9, 2015

I came in to the body shop & they did an excellent job. It was a minor paint job, but they did in good timing.

Cathy Cosenza

Oct 9, 2015

Very friendly service personnel and quick service. Great experience

Germano Rubino

Oct 9, 2015

Very typical of Lincoln of Wayne. Extremely professional, courteous and knowledgeable. The service to the vehicle was done in a timely manner.

Kevin Mallory

Oct 9, 2015

Everything was fine,accept parts and labor are so expensive.

Bernard Defazio

Oct 6, 2015

purchased 4 new tires ,great service all the way around,including waiting room.

Carol Marchini

Oct 6, 2015

The service staff is extremely courteous and knowledgeable. They also did recall items at no behest from me. I recommend Wayne Lincoln.

Bruno Varano

Oct 5, 2015

Leased a 2015 Lincoln SUV. Overall experience was Stellar!!! Everyone was professional and went out of their way to please us!

MA

Oct 5, 2015

I went to the dealer for service. The staff was friendly and professional. They were very precise as to the time the car would be ready. The lounge area was very comfortable with plenty of goodies to eat while you waited. The experience makes you happy to have a Lincoln- Maria

Patricia Kramer

Oct 5, 2015

Barbara, Kevin, Robin and Kilee were all great. I can't say enough about how they took care of my car. Please let their bosses know I greatly appreciate all they did.

Lois Depalma

Oct 1, 2015

I just recieved it on Saturday so I only had it a couple of days, I had to drop it off today because the radio has a lot of static which they noticed before giving me the vehicle, so far I love my 2016 MKX.

Timothy Bonin

Sep 29, 2015

I purchased a pre-owned 2012 f-150. Everyone at the dealership was very professional. It was the best experience I've had when dealing with a dealership.

Donald Wright Jr.

Sep 27, 2015

the pick up service was tops, and the gentleman who picked up my car and delivered back to me was very nice and polite. A wonderful experience. 5 Stars

JCaron

Sep 27, 2015

The best new car experience I have ever had. Staff is professional, knowledgable and courteous. I highly recommend when you are in the market for a new vehicle.Price was right, sales staff educated, delivery of the car was flawless.

Edward Goldstein

Sep 24, 2015

my car looked brand new after the body work. The insurance agent and the body shop employees were helpful with the leased car and they completed the job in the estimated time frame, (providing there were no hidden damages).I received a car that was washed and vacuumed.

Joseph Slowinski

Sep 24, 2015

Everyone was helpful and made the experience of dropping my car off for maintenance very convenient.

Eugene Swinarski

Sep 22, 2015

Always an easy process. Work done right and completed on time

James Russo

Sep 22, 2015

Cindy is the best. She is so friendly and helpful. I always have a great experience when I come for a repair

Robert Thorne

Sep 22, 2015

We came to Lincoln of Wayne without a service appointment, they welcomed us promptly and took care of us immediately, repaired our car and we were back on the road in a very reasonable amount of time. Great Dealership!!!!

Kristen Brooks

Sep 21, 2015

My father, Charles Sullivan, recommended your pre-certified cars/program. He recently purchased a 2013 MKS. I contacted Carlos Colon when I was looking for a 2013 MKX with low miles. He kept me updated on cars coming in fitting my requirements. When we did come in, he was very friendly and informative. I couldn't have asked for a better experience.

Michael Baker

Sep 18, 2015

The staff and service went above my expectations. They provided me a loaner which was very helpful getting to and from work

Aarut Gupta

Sep 17, 2015

I couldn't have asked for or expected more. They treat you like family. Thanks Lincoln of Wayne!

Debra Chambers

Sep 17, 2015

Service was great - I was given a loaner and able to carry on with my day as my car was attended to. Thank you!

Donald Robertson

Sep 17, 2015

This is the first time for sevice on my LincolnXLS purchased from you. Cindy was as uual friendly and completed my sevice in a prompt manor gave me a full report on what was done. And I was on my way.

Stephanie Appelblatt

Sep 17, 2015

I was not expecting the type of service I received at Wayne Lincoln Motors. Everyone was kind and helpful. I appreciate all who helped with my buying my new MKC. I would most definitely recommend Wayne Motors to friends and family. The one who stands out in my mind the most is Matt Gergotos who showed me the ins and outs of the MKC. He literally made the whole experience a lot of fun.

Angela Iannucci

Sep 15, 2015

Everyone was very helpful.. I have been a customer for over 40 years..

Carol Blanchfield

Sep 15, 2015

I owe a 2009 MKZ Lincoln recently it was serviced they were very helpful and polite. Had to bring vehicle back in a couple of daysfor a fuse for the parking lights but had very good and prompt serviceby staff

Sharon Slootmaker

Sep 15, 2015

I have been using your service since I purchased my car. I have never had a bad experience. Everyone is friendly and knowledgeable. My car runs beautifully and looks great. THANK YOU

Johnathan Deieso

Sep 14, 2015

i have came to wayne lincoln mercury for my last two oil changes and your service was quick and Cindy was wonderful as was everyone i have been dealing with.

John Pizar

Sep 11, 2015

Came in to bring husband's car passenger seat airbag sensor recall. There is also a check engine light that's been on for months -- he'd been told catalytic converter. I appreciated we were not pressed to pursue converter repair at this time. The airbag sensor replacement was made in less than half the time. All staff were most courteous and helpful. I wouldn't hesitate to return with future repair needs.

Alice Moskowitz

Sep 9, 2015

The buying experience was professional and smooth. The service department, which we have used for years for our Mercuries, is excellent. The only unpleasant part was at the end when the business person took over from the salesman and tried to sell me $2000+ of extra insurance. When he dropped the price of the tire/rim insurance from $895 to $595, that was particularly sleezy and not worthy of Wayne Lincoln. The fair price should be the price. I did not buy any of the insurances.

Christopher Feresten

Sep 8, 2015

Good timesGreat timesVery good timesExcellent timesThe times they are a-changing, but not changing from good times.

John Frassa

Sep 7, 2015

Everything was satisfactory at my last visit to Lincoln of Wayne, and special thanks to Dave Glass the Service Director and Cindy Ammiano, for the excellent way of taking care of my special service problem, thank you again Dave, and Cindy.

Joesph Hallock

Sep 4, 2015

Everyone was courteous and the whole process went well.

William Ronzitti

Sep 4, 2015

I have already overwhelmingly recommended Wayne Lincoln to my family and friends. We leased an extraordinary MKC from Wayne Lincoln but it was the sincere assistance we received that really closed the deal. We were treated so well and so respectfully that the whole process was positive from every perspective. The car itself really sold itself; it is without doubt a luxury vehicle that makes you proud to own and when you factor in the service and superior personnel, well, how could you go anywhere else. Wayne Lincoln is really a "no brainer".Bill Ronzitti

Donald Belmar

Sep 2, 2015

Came in for a routine service plus a minor vehicle recall fix. Drop off was very quick and time to perform the service was just about how long they said it was going to be. Service representative was extremely cordial and professional, and she kept me up to date on the progress of my service while I was waiting. Complementary coffee, pastries, and Wi-Fi were provided in the clean and comfortable waiting area (nice touch!). Complementary car wash was also included (and well needed). Great experience all around.

Edmund Smith

Sep 2, 2015

mkz hybrid 12 volt battery problem. returned 3 times hopefully it is now fixed

Kenneth Anderson

Sep 2, 2015

leased 2016 Lincoln mkz. Dealt with Robyn and Nicole from leasing office and they allowed me to obtain a very good deal. They were very responsive and helpful in the leasing renewal process

William Birtwistle

Sep 2, 2015

The staff was helpful and professional. they knew their responsibilities and showed a caring attitude for the client.

Deborah Goldin

Sep 1, 2015

Dorothy was an excellent salesperson. She was professional, organized, and very knowledgeable about my MKZ. She was extremely competent and took care of everything in a timely and efficient manner. I appreciated that she called me several months before my lease would end to offer me a great lease on a 2016 MKZ.Matt was exceptional! He had so much patience for a slightly technology - impaired 60 year old. He spent more than an hour with me and clearly went through each and every detail of my new car.

Roseanne Gilson

Sep 1, 2015

My MKZ was serviced because of a recall. As always, Lincoln of Wayne did an excellent job. Thanks.

John Rilley

Aug 31, 2015

Arrived with my 2015 Lincoln, was greeted courteously, staff was helpful, and my car was properly serviced with oil change, tire rotation, and car wash in preparation for my return and pick up. I have no qualms in recommending Lincoln of Wayne to friends and family.

Linda Guiliano

Aug 31, 2015

Recall service needed on our 2014 MKZ. Ease of scheduling; very professional and friendly staff; very efficient. Work was done in a timely manner (waited for car to be done) and was returned to us after being washed. Nice touch.Each time we visit Lincoln of Wayne, we find everyone quite friendly and polite (even those we are not dealing with) -- and we are amazed that we and our car are remembered. Thank you.

Mary Mann

Aug 31, 2015

Service was great. Did not have to wait long. Courteous and friendly service department.

Audrey Lelyo

Aug 29, 2015

Leased MKX for routine service. Everyone was very courteous and efficient . The facility was clean and comfortable.

Ronald Callari

Aug 25, 2015

Always great service! Never disappointed...will buy from again.

Ursula Proano

Aug 25, 2015

Like always, my experience at Lincoln of Wayne is always a pleasure. I have always dealt with amazing staff such as the service staff & sales staff. I will always recommend this dealership to my family & friends.

Ernest Scheidemann

Aug 24, 2015

Thank you for your quick service. I really appreciate getting in and out without fanfare. The loaner worked out just fine. As I pointed out to the attendant, I was hoping to have the "scratches" addressed while the car was there but left with only an estimate. So, I'll have to come back along the way. I think the misunderstanding was my fault.I received notice that a 10,000 mi check was expected. You have serviced it at 9,000. mi. Should I return so soon?Ernie

Theodore Ellenis

Aug 24, 2015

Single best auto leasing experience I ever had, trumped my experienced over Paul Miller BMW and Benzel Busch Mercedes Benz. From Buzz to Joe C in Finance - the most professional, direct, and honest people to speak with. In my opinion, perhaps one of the best kept secrets in NJ.....you old tag line rings true...."no gimmicks, just great deals"..

Stephen Lesser

Aug 22, 2015

Excellent service, as usual!! This is my 3rd car from these folks and I'll be back again.

Gaye Miller

Aug 21, 2015

We bought our MKS from your dealership and I took my car in for an oil change. Cindy is wonderful and very helpful. It helps to have the sticker put back in the upper front left window of when the next oil change is due. The car washes of inside and outside makes it that much better. Also the hospitality of the drinks and snacks is very appreciated. Gaye Miller

Patricia Nardin

Aug 21, 2015

It was great service dept very nice and accomodating

Barbara Drzymkowski

Aug 20, 2015

Courteous, respectful individuals that care about your time.

Craig V.

Aug 20, 2015

Not only did I experience great service as always, but I noticed all the little details that took my experience from great to exceptional. For instance, every time I went to walk outside, someone held the door open for me. After all the work I had done, my car was washed at no extra cost. I can't say enough about how far above and beyond this group goes.

Joseph Pasquarosa

Aug 17, 2015

provided loaner car. very satisfied with service.

Nagamani Nagabhushan

Aug 17, 2015

Excellent, the facility and the services provided by the staff were excellent.

Robert Dolson

Aug 17, 2015

Great service.Everyone is super nice..............................................................................................................................................................................................................................................................................................................................................................

Robert Luebeck

Aug 17, 2015

Leased an MKS...great car...great service....sales staff was very professional....knowledge and polite...delivered as promised

Valued Customer Park Auto Body Inc.

Aug 17, 2015

excellent. great service attenative the car is very nice but does need the seat changed

Valued Customer Pelco Chemical Brokers Inc. Ta

Aug 17, 2015

Great staff and customer service. Cindy A in service and Nicole T always do their best to accommodate. Spina's run a top notch operation

Philomena Pezzano

Aug 16, 2015

This is my third lease that was facilitated by Wilton Estrella at Wayne Lincoln. This time I leased a 2015 MKC. I love this vehicle. Each time I have been extremely satisfied with the service. All of the individuals that I dealt with from Peter Spina, Jr., Wilson Estrella, Matt in the technology area and the finance specialist were all terrific. I look forward to many more years of collaboration with Wayne Lincoln. Dr, Philomena T. Pezzano

Elaine Sinnott

Aug 14, 2015

love my 2014 MKS friendly, on time, thorough service deptment!!!!& I love getting a free car wash!!!!

Kevin Grace

Aug 14, 2015

Wilton was very accommodating and friendly.No pressure and very helpful to a first time buyer from a dealership.

Melynn Murphy

Aug 14, 2015

I have a Mercury Marquis, 2006. For the duration of my ownership I have appreciated the service that I receive through your dealership.I also commend the personal attention given by your staff, I find it rare, therefore I am in appreciation of it.

John Alati

Aug 13, 2015

2015 MKX with the elite package. The service was excellant. Doroty Ulu was professional,helpful and courteous. Joe Cocuzza was also the same. The whole experience was painless and enjoyable.

Richard O'Brien

Aug 13, 2015

Friendly staff car service completed on timeWhen I leased my car in 2013 I brought what I'll call "dent removal"I thought that I could call service and arrange for thisHowever I was told I need to call the provider direct. and I don't have their number or other information I may need

John Chavez

Aug 12, 2015

2015 MKZ Hybrid on a recall. Service was very efficient and also very courteous, especially Cindy

Chris K

Aug 11, 2015

After diagnosing my vehicle I was told the repair would code $800+. I stated that my drivetrain was still under warranty and that it would be reviewed by the warranty manager. I was called back ten minutes later and was informed that because the part was internal to the engine that it would be repaired under warranty. Understanding the what needed to be done for the repair, my vehicle was returned in a timely manner considering the part was not in stock. The complimentary wash is always a nice thing. Everyone I dealt with was very professional and courteous.

Mike N

Aug 11, 2015

2011 MERCURY MILAN Did all necessary work needed. Car was ready when promised. Very polite& professional. Will definitely go back.

Nicholas Dimeola

Aug 11, 2015

everyone in the service department was helpful and made helpful suggestions for future service needs.

Susan Lombardi

Aug 10, 2015

I needed a tire replacement on a one-year-old MKZ and the staff at first was not all that helpful but then one of the staff members was very cooperative and helpful And thoughtful which renewed my faith in the dealership.

Linda Ribaudo

Aug 7, 2015

My car was in the body shop and they fixed it beatifully! You could not tell my car was in the accident. I called them up to have my car serviced as well since my car was already there. They tooK care of that for me. Yesterday, when I picked up my car I crunched up the paper floor mat that was in the car with the service tag number. The nice man from the shop came over to me and asked me if he could throw it away and if there is any problem to call and let then know! Great service to me! That's why I always come back!

Peter Babits

Aug 6, 2015

Service was for a 6 Month tuneup And to have a recall applied. Service was excellent and Speedy. Staff friendly and helpful. Great job as always.

Robert Spina Jr

Aug 6, 2015

The whole process from beginning to end was effortless, and staff was accommodating and wonderful!

Robert Smalinckas

Aug 4, 2015

A pleasant experience. Very nice employees. Good coffee

Jose Garcia

Aug 1, 2015

My experiment was perfect Book my reservation at 215PM I was there by a 1:55 pm there was waiting and taking care my cars that we supposed to be . There staff was really nice ! Thank you I will come back

Robert Montemurno

Jul 30, 2015

Cindy Ammiano in the service department is the nicest and most efficient person at Lincoln of Wayne. She is always helpful and informative!!

Walter Decapitani

Jul 30, 2015

First service with inspection report well done and great job on the car wash

Sandra Juncosa

Jul 29, 2015

I love going to have service!! I don't like that my car may need something done but I have been going for so long it is like going to visit old friends. Everyone is always so helpful. I can go in and see the new models ask all the questions I want and never feel pressured. I look forward to grabbing my cup of coffee and muffin before I leave!! Thank you Lincoln for making me feel special.

Bonnie Richardson

Jul 28, 2015

MKZ was taken immediately and a loaner car was given as promised.

William Ronzitti

Jul 28, 2015

We purchased a MKC and couldn't be happier with the service we received. Every staff member was helpful and genuinely interested in how they could make our leasing experience easy and enjoyable. Everyone went out of their way for us and that was the reason we decided to give our business to Wayne Lincoln. Couldn't be happier with the deal we received either. Really good people.

Carolyn Renshaw

Jul 27, 2015

As always, I left there feeling satisfied knowing my car was thoroughly checked out. To me, it is worth the few extra dollars for the oil change knowing my tires were rotated, system was checked into, oil changed and, of course, a free car wash. I also liked the fact that I was told that my coolant was on the weak side and I was able to get that taken care of at that time before it got worse and caused engine problems. You have a very well run service department and the entire staff is very personable and obliging. NO COMPLAINTS!!!!

Dominic Esposito

Jul 27, 2015

The staff at Lincoln of Wayne did an amazing job taking care of my needs. My car had a flashing check engine light. They took my car in the next day and provided me with a comparable loaner. Rather than trying for a quick fix, they took their time to get it right. When the cause could not be clearly determined, they put a brand new engine into the car. All of this covered under the extended warranty. Not only did they do this but they also gave my wife and I a gift card to Crystal Springs resort because I was so patient in waiting for my car (close to 2 months). It was totally unnecessary and unexpected. They were polite, professional, convenient and stood by their word. I will never by another car product or shop at another dealership. Simply the best.

Frances Kenny

Jul 27, 2015

Lincoln MKC2 recalls , oil changeand first maintenance was handled appropriately could not find an intermittent electrical issue I have been having

Joseph Luna

Jul 27, 2015

The service staff is inviting and personable. Joe is wonderful and the best.Thank you for taking such good care of our vehicle. We have and will continue to recommend your dealership to our friends and family.

Mario Rosellini Jr

Jul 27, 2015

had car towed in because of lost keys and the service dept moved quickly to get me replacement keys and a loaner .I was really impressed.

Peter Rocco

Jul 27, 2015

2014 Lincoln MKZ, service as always was excellent. Staff couldn't be more helpful and courteous. Repair was completed on time and vehicle was returned cleaner than when it was dropped off.

Zack Daghstani

Jul 27, 2015

Was great service and I get what I am looking ......

Ronald Mezzadri

Jul 26, 2015

They did not do a hard sell, Mathew was a very good sales person.

Arto Yilmaz

Jul 25, 2015

Called nick in service at about 11am,asked if he was to busy for me to bring my truck in for an oil change and tire rotation, told me they were very busy, but I'm sure we can squeeze you in and get you out quick, got the truck there by 12:30,went to grab lunch with a friend,truck was ready by 2,washed and ready to roll,this is one of the many reasons why I've been a customer here for the past 15 years,professionalism, courteous,accomodating,staff,,,,keep up the great work

Frank Stephan

Jul 25, 2015

Very friendly staff. Very professional. Nice waiting area with snacks, water etc. good experience!!!

Generoso Mattia

Jul 23, 2015

The staff was very helpful and kind to my satisfaction.

Regina Guth

Jul 23, 2015

Timely , efficient, courteous service. Knowable staff an repair persons, all willing to assist.

Michael Fattal

Jul 22, 2015

As always, service was excellent. Couldn't ask for anything better.

John Ryback

Jul 21, 2015

The staff is always very friendly. We enjoy the French Vanilla coffee offered in the waiting room, while our MKS was serviced on.

Michael Mongelli

Jul 21, 2015

no problems encountered for routine oil change service and 2 recall warranty services. loaner car was made available and work was completed mid day

Barbara Baczynski

Jul 20, 2015

MKX, everyone was very helpful, car was washed, service done.

Ira Ploshnick

Jul 20, 2015

Everyone was courteous and helpful. My vehicle was finished way before my promised time. It was washed and spotless. Nice Job !

Valued Customer Passaic County Technical Inst.

Jul 18, 2015

Service is great it is a pleasure to go there. Highly recommended

Joseph Mesuk

Jul 17, 2015

SERVICE IS ALWAYS GOOD CINDY IS EXCEPTIONAL AND VERY HELPFUL

Sam J. Lichtenfeld

Jul 17, 2015

I am leasing a 2014 Lincoln MKZ From Wayne Lincoln and received 2 recall notice from Lincoln Corporate. I made a reservation for a Thursday in July. I received an E-mail and reminder of my upcoming appointment which was very helpful in confirming and reminding me of my reservation. I arrived on Thursday A.M. and was quickly taken and my car was checked over for any issues like new dents or dings, by a courteous employee, who handed me a paper to take to the registration desk. A nice courteous gentleman looked up my records and confirmed the recalls and asked if there were any other issues I was concerned about, and of course I told him of some things that were not operating up to Lincoln standards. He assured me that they would be fixed today, and they were! He then directed me to a waiting area where there is a business center with free WiFi printers, fax machines and supplies to do any work I needed to accomplish while waiting. If I needed a loaner car that would have been available had I requested it. But I enjoy visiting the Lincoln dealership, they are so friendly to you the customer. I noticed that the bagels were all gone and there was still many people waiting for their cars to be serviced. I went to the lovely receptionist at the entrance to the dealership and voiced my concern, and how much I enjoy the bagels and cakes supplied by the dealership which I enjoy when there for service. She told me that she will make sure I have a bagel and cake before I leave. She ordered them and before I left, I and the people waiting for completed service enjoyed bagels and cake and small bottles of Poland Spring water or coffee and tea. I call that exceptional service by a Wayne Lincoln Employee who is truly concerned for the customers that visit and stay to wait for service at this wonderful dealership. I was called by the service dept. and told my car was repaired and it received a thorough car Wash/cleaning and was ready to drive home. What a great experience by the Wayne Lincoln Automobile dealership, I left totally satisfied.

Louise Newton

Jul 15, 2015

Your staff is always friendly and helpful.......I will travel this week and trust that they have prepared my vehicle for the journey.

Salvatore Lagala

Jul 15, 2015

2012 mkx. always fixed the frist time the problems that popped up ,

Jeffrey Robbins

Jul 14, 2015

Great family friendly dealership! Satisfied all my needs from beginning to end of transaction

Kathy Stone

Jul 13, 2015

This was my "first time" with our new 2015 Lincoln MKC: I cannot express how easy the process was to check-in for service, pick out my loaner car and how friendly and helpful the staff was at check-out the next day! My MKC was serviced, washed, vaccumed and ready to go.....as a former long-time Lexus owner, I can't tell you how impressed I was with the Route 23 Lincoln Experience: keep up the good work and I am so glad I decided to switch to Lincoln.

Linda Guiliano

Jul 10, 2015

Very friendly, accommodating staff. Kept me updated on progress. Clean, comfortable waiting room accommodations. Even washed my car before returning it.

Patricia Pugliese

Jul 10, 2015

Excellent, prompt service by a pleasant staff--as usual.

Donna Mcmanus

Jul 9, 2015

I have always been very satisfied with the services and the staff at Lincoln of Wayne. I have been dealing with Lincoln of Wayne for at least fifteen years and never had a problem.

Fr. Alan F. Savitt

Jul 9, 2015

My 2010 Mountaineer's extended insurance was certainly an asset in dealing with the problem differential.. The tremendously tenacious highly professional Service Consultant Cindy Ammiano in concert with Dave Glass Service Manager and Jeff whose experience and expertise helped to facilitate the completion of the job. It was a job well done and worth the wait until it was finished .The rental car was very much appreciated. Once again Wayne Lincoln excels in Service to another grateful customer!

Maryann Miller

Jul 9, 2015

I leased a 2015 Lincoln MKC and am extremely happy with this vehicle. My saleslady was incredible. I called her and told her what I was interested in and when I arrived at the dealership she had everything ready for me. I have leased other vehicles from Dorothea Ulu so she is very familiar with my likes and dislikes. Overall it was a pleasurable experience.

Pasquale Giannetta

Jul 9, 2015

purchased a 2015 MKZ, just had it serviced & recall was done on 7/8..Loaner car was great, the service was quick, staff is always courteous..

Hermogene Ciocon

Jul 8, 2015

i have an excellent experience in lincoln wayne dealership. the service was good and always reminding me when its time for me to service my car. im really satisfied for what they do and that im so greatful .

John Demetrius

Jul 8, 2015

2013 Lincoln MKX, normal 18 month service. Waited while car was serviced. Service was done expeditiouly and I got a free car wash, both exterior and interior. Everything was done timely and the staff was courteous.

Richard Vancleave 3rd

Jul 8, 2015

Cindy was extremely helpful.Service was completed in a timely fashion.

Madeline Tumminello

Jul 6, 2015

Everyone was very easy to deal with.Very pleased with this dealership as a whole.

Nicholas Deluna

Jul 6, 2015

My complaint, you charged me $35 to replace a light bulb.

Denise Turkmany-hofbauer

Jul 5, 2015

The best people and service ever! Great job Lincoln of Wayne

Bob Carretta

Jul 3, 2015

Your service and staff were excellent. I was in and out in an hour

James Leblanc Jr.

Jun 30, 2015

Always a pleasant experience dealing with Barbara when I check in my car. Very friendly.

Valued Customer Giorgio Gori Usa Inc

Jun 29, 2015

as usual i was very pleased with the service. i arrived without an appt but was handled expeditiously .thanks you

Victor Salazar

Jun 29, 2015

good experience good experience good experience good experience good experience good experience good experience good experience

Laura Haug

Jun 27, 2015

It would be helpful if your service hours were past 3pm

Fred Fondacaro

Jun 26, 2015

Good deal for a good car. So far we have no complaints

Robert Desrosiers

Jun 25, 2015

The repair process was done exactly as expected and with no surprises. A/C is pumping out nice cold air just as it did when this 1999 Towncar was purchased. Thank you for a job well done by all folks involved. Bob D.

Anthony French

Jun 24, 2015

Cindy was very pleasant and efficient. I was in and out in less than hour. Totally painless.

Doreen Lechner

Jun 24, 2015

Everyone was friendly and courteous. The was the second time I had the car serviced for the same problem. Hopefully it is fixed this time around.

Priscilla Junior

Jun 24, 2015

MY SERVICE AT LINCOLN OF WAYNE IS WITHOUT A DOUBT ONE OF THE BEST DEALER SHIPS I HAVE BEEN SERVICED AT.EVERYONE THERE IS VERY EFFICIENT AND FRIENDLY. THEY EXPLAIN WHAT SERVICE HAS BEEN DONE TO THE VEHICLE.WHEN I LEAVE I AM VERY SATISFIED.

Katurah Godard

Jun 23, 2015

Not only am I impressed with the service my wife and I received, i was also surprised to find they installed new tires on the certified per owned MKZ. Mind you, the original tires had close to 24,000 miles but they were in good condition. The staff is friendly and knowledgeable and the atmosphere was excellent, forget about the free coffee donuts and water; that goes without saying.Otto Holland/Katurah Godard.

Shannon

Jun 23, 2015

The bodywork done on my 2013 Chevy Cruze car was great - up to my expectations. However, the interior where the mechanic drove my car in and out was an absolute mess; there was dust and dirt everywhere - all over the sides of the door, sides of the panels, everywhere.

Kenneth Nelson

Jun 22, 2015

Nice service but too low an offer for my trade in but I took because I was in a hurry.

Louis Santiago

Jun 22, 2015

Didn't wash my vehicle after repairing advisor stated they wash all vehicles that come in for service

Valued Customer Sos Security Llc

Jun 22, 2015

Salespeople were very accommodating and easy to work with.

Honnie Decandia

Jun 20, 2015

Stopped in at Lincoln of Wayne to get information on MKC and take a test drive. I was greeted by the friendly receptionist & requested a salesperson that was knowledgeable but laid back. She introduced me to Chuck Schoenfeld. I was immediately comfortable with Chuck as he explained the MKC & all it had to offer. Since he covered all bases I had very few questions to ask at that time. He took his time & provided me with a brochure. That same day I also visited a Lexus and Audi dealership. I test drove both vehicles & sat down with each salesperson. It was an entirely different experience. Both sales people seemed inexperienced & I had to ask all the questions. In fact the Audi dealership was out of brochures. (Does not inspire a lot of confidence in a dealership). After comparing the 3 vehicles it seemed apparent the MKC offered the most options & was the best value in its price range. I returned with my husband soon after & after seeing the Black Label edition ordered one. Chuck made purchasing a new vehicle a pleasurable "hassle free"experience.Matthew Georgatos, their Product Specialist has been terrific. He is patient & goes out of his way to make sure I understand all the "technology". He makes it fun & I look forward to working with him in the future.

Charles Schwartz

Jun 19, 2015

You offered and drove me both ways (my car was being serviced) to a local eating place.I loved it and as this is my 5th car, it will soon be my 7th.

Edwin La Rosa

Jun 19, 2015

As usual the service department staff was very professional. When I called up to change my time from 10 am to a later time, they promptly accommodated my request. When I pulled up towards the service bay, I was 3rd in line and outside of the bay but somebody went out to take down the information needed to take to the service advisor. With pleasant demeanor, my service advisor attended to me immediately and she was right on the estimated time it will take for the service to be done. While waiting for the service to be done, I was able to do some work in one of the cubicles. No time wasted for me and it was a productive wait. Went out with a washed car.

Gail Policastro

Jun 19, 2015

every one was great to deal with...as always a nice experience.

Myrtle Walker

Jun 19, 2015

2013 MKX. My car was in for servicing on 6/18/15. The staff was very helpful and pleasant. The problem was identfied and my car was fixed in one day.

Diane Byrd

Jun 18, 2015

MKS - everyone was wonderful as usual - you have a great group of people working for you that understands the service business ! Thank you

Eileen Breen

Jun 18, 2015

Upon entering the parking lot we were welcomed by Mr. Carlos Colon in a very proffessional mannor. Carlos had a winning personality and was extremely knowledgable about all the inventory and statistics. After all the paperwork was completed he still went through all the operational features of our vehicle. Then another young man took over with more info and was very very thoro and also welcomed us to come back at any time to receive a "refresher course" since there was such a lot of info on features to digest. These two men were absolutely an asset for the completion of the sale of such a wonderful automobile.

J.B.

Jun 17, 2015

I'll describe it as a heavenly experience. I'm not kidding nor in the slightest bit exaggerating. No other dealerships can compare to the staff and service of Lincoln of Wayne. I'm sure anyone's who's purchased vehicles on a few occasions from other dealerships would agree. they didn't play around with the car prices to see what my budget was.the cars I test drove were great & honest condition.I decided to buy from them. What's important is whether or not a dealership is genuine with their salesmanship and service to their clients.

Charmaine Dellabella

Jun 16, 2015

Nick and the service department were extremely helpful in resolving my problem!

Larry Kraut MD

Jun 16, 2015

Professional and informative. Great service, Great people.

Marilyn T

Jun 16, 2015

The auto body shop is outstanding. My car dent was beautifully repaired and reasonably priced. You combine the finest workmanship and the most courteous and helpful service. Your Lincoln dealership is always a great experience for me!

Norma Iandiorio

Jun 16, 2015

I brought in my 2015 MKX to the dealer on Monday morning because the Low Tire Pressure light was on. I was the first one on line and was helped very quickly. I would recommend your dealership to all of my friends.

Howard Scott

Jun 15, 2015

Very supportive. Clean facility. Clean, new loaner car.

Michael Papa

Jun 12, 2015

I find the whole sales process to be great being in sales all my life I like doing business with professionals. Whenever I had to bring my car in for service there was never a problem getting a loaner car or getting an appointment. Keep up the great work and never forget how you would want to be treated as a customer your company is doing that now,management should be very proud of the staff you assembled.

Daniel Valerio

Jun 11, 2015

Appointment was easy. Warm welcome and loaner car was promptly available. It was a good experience.

David Tallia

Jun 11, 2015

Outstanding Service! Very professional. Everything that you would expect.

Dennis Coppola

Jun 11, 2015

great service tech. and very reliable mechanic. highly recommend dealership. I bought 3 cars at dealership/

Henry Golzio

Jun 11, 2015

This dealership and service department are the BEST I have ever had the pleasure of doing business with! I can never give them a high who review !!!

Jean Riva

Jun 11, 2015

Routine 1st oil change etc. wait time was good, about an hour. Car was wash n cleaned inside. Very good experienceWaiting area chairs are very uncomfortable and there was no decaf coffee

Marie Moller

Jun 11, 2015

Had the compyter replaced on a Gran Marque. Good job

Richard Klein

Jun 11, 2015

Efficient, helpful and did what was needed and requested.

Richard Pisacane

Jun 11, 2015

Everyone was courteous and professional. Good experience.

Steve Fagan

Jun 11, 2015

Excellent job by the service department and customer support. Efficient, timely, very friendly

Vito Sabatelli

Jun 11, 2015

Kevin at the service area took very good care of me and made sure the repairs to my MKC were performed perfectly! Many thanks.

Mark Sielski

Jun 10, 2015

Another Great Service Experience at Lincoln of Wayne. I have been bringing my Mercury Vehicles to Wayne Lincoln Mercury, now just Lincoln, since my first purchase in 1991 - more than 20 years ago. These guys and gals consistently deliver top service. What more can be said?

Donald Robertson

Jun 8, 2015

To-p Shelf. Very business like and made customer feel at easy and responsive to requests.Cindy & Matt were outstanding.

Diana Miller

Jun 3, 2015

2015 MKZ Hybrid. My salesman Vince Bongiovanni was wonderful. I will definitely recommend him.

John Polak

Jun 1, 2015

Leased 2014 MKX - Routine schedule Service. Pickup and dropoff service was great. Driver very courteous. Fantastic convienence to have service done while I am at work. However, since taking vehicle back, windshield washer no longer functioning, and I will need to schedule another service to repair.

Wayne Wright

Jun 1, 2015

I bring my pickup to Lincoln because I like their service. The Service Adviser behind the counter was very courteous, friendly and helpful.

Joseph Caputo Jr.

May 30, 2015

Drop off and pick up service was a great help with my current work schedule. Valets were very nice and helpful with their explanation of the process.

Mildred Rivers

May 30, 2015

The staff was very helpful and courteous. The work was done on time no long wait.

Michael Mcnamee

May 29, 2015

Work was done timely. I was updated regularly of the progress of the work. I received a full report of the condition of my vehicle. I really appreciate the cleanliness of which the vehicle was returned to me. It was a welcome surprise.

Paula Lasalandra

May 29, 2015

Just had an expensive job done plus new tires. Cindy made the transaction easy and pleasant. I have total confidence in Wayne Lincoln. I have only had one bad experience and that man does not work there anymore. It involved taking my car to buy food, which I happened to see while in another car. I then found remnants of that meal under my seat. The only downside this time is I had to leave car for 2 days to wait for parts and tires. Overall I would highly recommend this dealership who live up to their reputation.

Wilma Richardson

May 29, 2015

The service has always been prompt and courteous. The employees are very knowledgeable.

nolan woods

May 28, 2015

Carlos was outstanding to work with. He made buying a car a simple, straightforward, and pleasurable experience.

Victoria Duin

May 28, 2015

When I went to service my a/c was blowing hot air so i ASSUMED it was the antifreeze and I told them to check and probably flush the system. Cindy came to me and told me the mechanic was going to check the antifreeze and I proceeded to tell her that it was blowing hot air, she then said that it wasn't the coolant and she was right. Cindy is very good, pleasant and helpful. Thank you to Cindy and to Lincoln Mercury of Wayne.

Carol Meng

May 27, 2015

Brand new,2015 Lincoln MKZ was in Auto Body Shop for repair necessary due to a parking lot auto accident. Needed slight body work and also had recall service taken care o at same time.. Job well done, perfect color match, etc. Given beautiful courtesy SUV while car was being repairedStaff & Service very helpful

Anne Schaper

May 26, 2015

I am leasing a 2014 MKZ and brought it in for the 10,000 mile check up. I hit a pothole three nights before my appointment and did not realize that it resulted in a bubble in my right front tire. Because I took out tire insurance, the tire was replaced with no charge to me. The Service Dept. is professional and service was prompt.

Francis Cusano Jr

May 26, 2015

2014 MKX. Excellent,friendly and courtious staff. Very efficient and did a wonderful job.

A Nicholas

May 25, 2015

My entire service experience was excellent. From driving into the service door and being greeted, setting up when I was picking up my MKX, and the picking up my car everyone I dealt with was friendly and professional. This was just a routine service, but the service was anything but routine! The only thing I am upset about is not getting vehicles from Wayne Lincoln sooner and having to deal with poor service from other dealers.

Amy Greenberg

May 25, 2015

I had to change the pick up of my vehicle at the last minute and they were extremely understanding and cooperative. Sincerely appreciate the customer service department's attitude toward the customer.

Rosemary Crimmins

May 25, 2015

We have leased a MKC and this is the second car we have leased through Wilton Estrella. He is most helpful and we are happy to recommend him to others. All those connected with taking possession of the car were also very good.

Jennifer

May 23, 2015

All services and personnel did a great job in customer service as well as servicing my vehicle.

Eugene Kowalski

May 22, 2015

I always impressed from the sale of the vehicle to the maintenance and body repairs.

John Latrecchia

May 22, 2015

the dealership has always gone out of their way to provide helpful service.What I have a problem with is why in less then a year the remote for my MKZ stops working ?

Paul Roberts

May 21, 2015

Excellent service and very courteous staff. Service provided in an expedient manner.

Frank Messina

May 20, 2015

2009 mercury milan, 4 cylCar has 106500 miles & outside of a battery the car has been great. I average 24 mpg & burn only Exxon or HessWith the exception of 2 oil changes & 1 major service all maintenance has been at the Lincoln Dealership.No repairs

Michael Barbarino

May 20, 2015

It was amazing. I called Matt about my Navigation that wasn't working. He Spoke with Barbara, She and Stephanie got me my Loaner vehicle and Cindy my Service specialist implemented the fix and it was finished when they said hey would have it.ALL is good :)Thanks Lincoln of Wayne

Kathleen Klauser

May 19, 2015

I did not have an appointment to have my oil changed, but I called on Friday and told th m I was leaving on Monday for NC and they told me to come in at 1:30. Can always count on Wayne Lincoln to work with me.

Denise Carrano

May 18, 2015

They just are very personal from when you drive in until they call your name to leave. It is a pleasure dealing with Lincoln as we have had for 15 years.

Frank Calabrese

May 18, 2015

done right in reasonable time.., nice coffee and muffins. Now if Lincoln could build a good looking car and not one that looks like a squashed turtle on wheels, i'd replace my 10 year old LS.

Valued Customer The Rothenberg Group

May 15, 2015

We love Wayne Lincoln,great deal,great service and wonderful,knowledge and competent staff,very friendly atmosphere!,,

Aram Farishian

May 14, 2015

I have been dealing with u for many years and the service has always been over and above. I would never consider going to another lincoln dealer for sales or service

Israel Santos

May 14, 2015

Sevice was performed efficiently and within the estimated time given. Recall issues were brought up by Customer Service and repairs were done. Waiting area is comfortable with snacks, coffee and drinks available.Everyone was corteous and treated customers exceptionally well.Overall an excellent experience.Israel Santos

John Chavez

May 14, 2015

This was my first service appointment for my 2015 MKZ HYBRID and I found your courteousand professional service exceptional. I had the 2012 MKZ HYBRID and so enjoyed the carbut was less than impressed with service at my previous dealer. We are enjoying the carand the service as well

Leslie Heskett

May 13, 2015

everyone did their jobs expertly and were very helpful

William Yaeger

May 13, 2015

Purchased a pre-owned Mercury Milan. Chuck was your salesman and I was very happy with his service. He explained all the features of the car and answered any of my questions. When I had a problem with the battery in the car within a few days after I took delivery, he coordinated a satisfactory repair for me. Thank you, Chuck

Xianna Smalls

May 13, 2015

Dorthy was great and patient with helping me look at multiple cars. I was still on the fence because the car that I originally saw online was sold. She was able to find me the perfect car with all the bells and whistles. Although the process was long I am extremely happy with my new car and I am lucky that she was able to find it for me.

Abilio Pedroza

May 12, 2015

Bob. is a professional sales person doing his job; and he did fantastic job with us. Thank you for doing and building the business.

Janice Nolan

May 12, 2015

The issue with the air conditioning vents was repaired satisfactorily. I noticed since getting my truck back from you I now do not have trip odometers, which I use all the time. Not happy !!

Natalie Vannortwick

May 12, 2015

everyone is wonderful.....love Barbara and Cindy.......

Thomas Batelli

May 12, 2015

I have an MKZ made appointment for regular service arrived and went inside. I was told the service would take an hour and a half but they found a nail in tire and replaced it. I had coverage that paid for the tire. The people were great to deal with and i left happy with a clean car.

Valued Customer The Pomptonian Inc.

May 12, 2015

2015 MKZ - Service and Staff were wonderful. Facilities were clean and inviting.

mario rosellini

May 11, 2015

They have been great to work with over the years.My latest car is a 2015 Lincoln MKZ Hybrid.Any time I have questions they tell me to come in.They have a full time customer service individual to go over any questions regarding navigation system or any other technical matter. The car is the best one I have had to date.

Russell Forenza

May 11, 2015

The staff at Wayne Lincoln is very cordial and knowledgeable and takes the time to satisfy all your needs.By doing this they become exceptional.Thank you,R. Forenza

Gail Policastro

May 9, 2015

The whole leasing experience went great....I would recommend them to all my friends.

Paul Sabina

May 8, 2015

I ORIGINALLY HAD MY CORVETTE PAINTED AT LINCOLN OF WAYNE AND RECENTLY HAD A ROCK KICK OFF OF A TRUCK THAT CHIPPED THE PAINT ON THE REAR QUARTER. AS USUAL THE COLLISION DEPARTMENT DID A GREAT JOB IN REPAIRING THE DAMAGE TO THE POINT WHERE YOU CAN'T EVEN TELL THAT ANY REPAIRS HAD BEEN DONE. FANTASTIC AS USUAL. MANY THANKS.PAUL SABINA

Bob Carretta

May 5, 2015

No one likes to get their car serviced but this group of highly professional people make it easy. Keep up the good work

Brett Walder

May 5, 2015

The service dept was very efficient accommodating and pleasant!

Bruce Kelter

May 5, 2015

Love it best decision I ever made . The staff was great they treated me like royalty.Kudos to Lincoln of Wayne

Howard Scott

May 5, 2015

I bought a 2015 MKZ. Love the car and I get lots of compliments on it. Well-informed and friendly staff. Service was great -- on time, done right, all the staff was friendly and supportive.

Nancy Schuring

May 5, 2015

Been to service center before. Dropped in without an appt. and was taken good care of! Great snack bar, too!

Paul Jordan Jr

May 5, 2015

Bob Joseph has been extremely helpful,helping every step of the way.As usual the entire staff has been wonderful.This town car is changing the way that I drive.Very civilized.

Alan Gargiulo

May 4, 2015

i short Buzz was the best and I must say I have never had so much fun buying a car and the service he gave was the best i have told eveyone I know to see him!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I will never go to another salesman but Buzz again>>>>>

Lawrence Jerman

May 4, 2015

it was very good experience everyone is very professional an kind love this place

Robert J Shinn Jr

May 4, 2015

2013 MKX great vehicle and a fantastic service department . I have purchased 3 vehicles from Lincoln of Wayne and never had a single complaint from service. 5 stars for the service dept in my opinion.

Celia Coy

May 1, 2015

I was extremely pleased with the service I received at Lincoln Wayne. The staff was extremely helpful with setting up the appointment, arranging for a loaner car if it was needed and doing the repair in a timely manner. Nick in the service department kept me informed of the tests being done on the car to make the repair.

Geneiroso Mattia

Apr 30, 2015

The people at service are kind and excellent .They always advise and complete the task.

Marcia Chapman

Apr 29, 2015

I did on previous page. Very clean.ii was taken immediately and done quickly

Donald Pendley

Apr 28, 2015

First-time maintenance on my 2015 MKZ. A painless process, done in less time than expected. Cindy is always a delight to work with.

Howard

Apr 28, 2015

I love the staff at Wayne Lincoln. Everyone is so friendly & accomodating that bringing my car in for service is actually a pleasant experience!

Alisha Schettino

Apr 27, 2015

The entire staff at Wayne Lincoln is wonderful both Carlos in sales and Matt the Product Specialist were exceptional, as well Scott made sure that I was completely happy. They all made my transition from my 2012 MKX into the 2015 seamless - The service department is exceptional and the reason I keep coming back to Wayne.You should be proud of your entire staff and I will certainly recommend this dealership to everyone!

Gregory Rodriguez

Apr 27, 2015

I have driving for over 35 yrs. this dealership is the best I have ever experience.

Michael Chaney

Apr 27, 2015

I have a MKT 2013In for scheduled maintenance. Oil change and check ups.-I also needed my windshield replaced.I reported that brakes seemed to shutter on heavy breaking. Techs tested and verified and resolved issue same day. I had a loaner vehicle and picked up my car the next day. Cleaned and ready to go. Only suggestions, Drop off was a little slow in getting my loaner car. Understand an employee did not show up that day- Suggest drafting another person to help in that department for the first few hours of rush time. Coming back to get my car was easy and quick.

Patricia Verduin

Apr 24, 2015

I had an unexpected blowout on Wednesday, came home & called Wayne Motors to ask for appt. next day. Went in & was taken care of very professionally, from start to finish. Young men checking in & out are very polite & respectful. Kevyn, the service writer is excellent. Work was done promptly & well & even got a car wash! All reasons why we have been customers for 30 years!!

Joseph B.

Apr 23, 2015

Fast, friendly service. Kept my "detailed" vehicle inside the shop until I arrived to keep it clean and out of the elements.

M Salzano

Apr 23, 2015

Service was done as explained to me and the staff was very helpful in get me in and out for my service appointment.

Gennaro Daniello

Apr 21, 2015

Everyone was extremely friendly and professional I am never stressed out about my car it is always ready within the time promised Thank You all

Mary/Donald Burns

Apr 21, 2015

Service was prompt and fast, including car wash. Service personnel were courteous and attentive. Waiting area was clean and comfortable with a nice ambiance. Availability of coffee and bagel was much appreciated. GREAT job.

Robert Mueller

Apr 21, 2015

I rated you higher because you finally got Fox News off the t.v's. That was worth at least a couple of points for improved taste!! I added buying process because I have bought and leased cars from dealership. The dealership is good with new cars and poor with used! I thought that needed to be added.

James Nargeo

Apr 20, 2015

Great service, timely repair reasonable price and helpful staff

Leo Bailey

Apr 20, 2015

We had an overall good experience. Our dealer was patient, not "pushy". And the young man that explained all the car gadgets etc. the day we picked up vehicle... We were very impressed at the amount of time he spent with us and his knowledge of the vehicle's interior gadgets. A good experience all around.

John Russo

Apr 17, 2015

Very pleased with your service on my Navigator. Thanks

William Witte Jr.

Apr 17, 2015

Excellent Service..................................................................................................................................

Allen Fox

Apr 16, 2015

Just leased a 2015 MKZ with the help of a tremendous team at Wayne Lincoln. Buzz Giaritta, my salesman, was thorough, professional, and extremely informative as we made the deal. Matt Georgatos, the product specialist, patiently and with great clarity explained all the "bells and whistles" on the new car. Joe Cucuzza, finance manager, was prepared and carefully explained all the paperwork. Their expertise made the experience honest, clear, and without reservations.Buzz, Matt, and Joe must be your "A Team" because there is nothing to improve on their service.

James Cafone

Apr 16, 2015

2008 MKX. The service is always excellent. Cindy Ammiano is terrific. She is always friendly, courteous and helpful with our service needs. She is always attentive, informative and accommodating. Cindy, as well as the other staff at Lincoln of Wayne is the reason we are loyal customers.

Arlene Kubat

Apr 15, 2015

Time waited for service was not long. Great and friendly service

Wendy

Apr 15, 2015

This was the best car buying experience that I have ever had! Everyone was very helpful throughout the entire process. Dorothy went above and beyond to accommodate my requests.

Donna Mcknight

Apr 14, 2015

When I come for service on my Suzuki XL, I am very relax at the dealership...So far you treat your customer very nicely.

Priscilla Vanhouten

Apr 14, 2015

The staff is the best, they listen to what you say and will solve the problem. I have a Ford Fusion and also a Lincoln MKX purchased from Wayne Lincoln and have had other cars serviced here and have always been satified. The service was excellent!

Daniel Christian

Apr 13, 2015

As a Lincoln of Wayne customer since 1990, and, having purchased five vehicles(Lincolns and Mercurys)from the dealership, the Spinas and their sales and service staff have always provided outstanding service over the years. The dealership is truly a professional organization, well-managed and customer-oriented. It has been a pleasure doing business with Lincoln of Wayne.Daniel ChristianFairfield, NJ

Joseph Vallone Jr

Apr 11, 2015

Friendly,concerned and helpful are but a few words describing the assistance I received by your peoplewhen I brought my 2015 MKZ for service. This does not surprise me, as I have been coming to Wayne for many years and your professionalism has never left me wanting. Keep up the good work and thank your people for me !!!

Melynn Murphy

Apr 11, 2015

I purchased my car from your dealership in 2006, I have always received the most respectful interactions with all staff involved. Never had any work done that was not satisfactory or incomplete. I am glad to have such care for my vehicle and my safety.

Brian Byrd

Apr 9, 2015

Your service people are always friendly and willing- they always have a smile and go out of their way to help and explain everything

Susan Bolcik

Apr 9, 2015

Went in for oil change and as usual, everything was checked out and car was washed. Kevin Cruz was very helpful.

Valued Customer American Comb Corp

Apr 9, 2015

everything was good, from beginning to end. Service, people everything.

William Cox

Apr 9, 2015

Brought in car for regular service plus a couple of recalls. I was furnished with a loner car free of charge and was taken into service right on time. Car was taken care of in a very professional manner. When I picked it up it had been fixed and washed. It was clean inside and out. Very courteous staff, and no wasted time! I'll be back!

mlodato1

Oct 25, 2014

My overall experience at this dealer was great. The sales staff was very knowledgeable and helpful. I was greeted as soon as I walked in the door and was immediately shown the car I was interested in. I would recommend this dealer.

Joe124

Aug 3, 2014

I'm an older man who's been coming here for years. I heard Cindy laughing that they charge seniors for unnecessary repairs. I am disgusted.

carlitolpz

Mar 31, 2014

Brought in vehicle for fuel pump recieved vehicle back with with compressor problems. Brought back to dealer to fix swaybar links and address compressor issues. Suspenssion was up and compressor was working. Received vehicle back with compressor not working and rear suspension low to ground. I spoke to service rep he said it cost $2300.00 and he didn't want to hear my complaint. Too many coincidences I just wanted an answer. Rep didn't want to hear it. I have been a loyal customer for 11 yrs and now I question the integrity of this dealership does anybody have similar problems with this dealership. Now I have a vehicle I can't use and being forced to pay for repairs that is questionable.

Ney

Jan 14, 2014

I had the best experience this dealer is the best they treat you nice.i went for oil change and their service was great..Their employers were so nice..lincoln of wayne is better than other dealers ..I highly recommend lincoln of wayne..++++++

Michelle's Lincoln

Nov 15, 2013

Carmine was fantastic he accommodated me and addressed all of my concerns regarding the MKZ. The entire visit was pressure and stress free. Michelle C

Nikkinak

Sep 25, 2013

As I was driving home from work, my tire pressure light came on and I stopped at Lincoln of Wayne. I was immediately greeted by Scott from Sales and he escorted me into service where I had my tire fixed. It was convenient, they were friendly, and they even washed my car. I have recommended Lincoln of Wayne to my family and friends. I will be going back soon for an oil change.

Rhowells

Sep 21, 2013

Sloppy reception; long wait for service; unable to provide payments details until finance free at 4pm - this was 10am! Computer system slow. Wait at start because staff were in a meeting at 9.15. Why not have meetings out of office hours rather than keep customers waiting?

Jsmurano

May 29, 2013

I brought my new MKT in for its first service, the experience was outstanding and weeded my expectations. I was greeted within the first 2 minutes by a friendly and knowledgable service representative who ask me some qualifying questions concerning my visit and then escorted me onto a service advisor who was also courteous and helpful. I was in a loaner car within no time and when I returned to pick up my car it was clean! I was also impressed with the emails keeping me abreast of the progress of my service.I LOVE my MKT....one of the most amazing cars I have ever known. It was Peter, jr that recommended that model for me and helped with all my questions, they have a greAt team there with Scott, Nicole, Robin and the entire sales and service team.

Cdb12

Apr 12, 2013

Excellent experience! Everyone was helpful, courteous, and friendly. Work was done efficiently. I was very happy with the service, the car wash, and the relatively short wait.

malcolmd

Apr 6, 2013

I was in the dealership for service and was greeted by Wilton, I had an MKZ test drive promotion for him to fill out and he helped me even though I wasn't ready to buy. My current Lincoln MKZ is only 2 years old but when I am ready to buy I will be back.The service was as usual excellent.

BeckyC

Mar 15, 2013

I had a great experience at Lincoln of Wayne. I was in the market to purchase a new Lincoln MKZ and not only did they beat the competitors price but the overall experience was very positive. It wasn't your "typical" car experience and I never felt pressured or like I was being "taken for a ride." Prior to the purchase my family and I would service our other vehicles there as well and once again I have nothing but good things to say. The staff was top notch and the cars were ready in a timely fashion. A luxury experience all the way.