Mark Miller Subaru South Towne reviews

Franki Subie

May 30, 2016

This dealership is the best with helping customers find the vehicle that best fits their needs. "Old" Dave Turcotte is one of the best sales representatives you can find. He is honest and genuine and will go out of his way to make his customers happy. We have a Subaru dealership two miles from our house, but will travel 45 miles to deal with "Old" Dave. If you are wanting a new or used vehicle, talk to "Old" Dave.

Alltimedrew

May 29, 2016

Garrett has helped me a lot in finding the perfect Subaru for me over the last few years. I was waiting awhile to get one because I wanted to be sure it was the perfect car for me. He is very intelligent about each and every car and is super polite and professional. I would definitely recommend this Subaru and salesman if you are ever in the market for one!!

jzm1

May 27, 2016

Simple, helpful and no hassle. Scott Hall helped us find the perfect car with no pressure. Mark Kline was a big help too. Would buy from those guys again in a heartbeat! Great experience.

Matker4fr

May 25, 2016

After nine cars you could say we love it there, We work with Garrett Kelsch Neal and Pete. They have always treated me more than fair, always a great selection of cars. we've bought new and used and had a great experience each time. We always eat at the cafe and feel very comfortable at the dealership. I truly look forward to going back.

KeithLawrence

May 24, 2016

From the moment Ms. Saak first began speaking to me in the lot, I could see that this was going to be a very positive and enjoyable experience. Dawn listened attentively to my needs and concerns and was very accommodating. The feedback she provided was very informative, both about the car selections and the company itself. The tremendous pride she felt in working for Mark Miller Subaru and its products was very apparent. Dawn was terrific in following up with me, but never came across as pushy; just helpful. She and her colleagues really went out of their way to please the client. That is rare today. On a personal note, Dawn was unaware that my mother had recently passed and my inheritance from her paid for the car. I really felt like her exemplary service helped ease much of the pain associated with this purchase, and for that, I am truly grateful. We are really looking forward to many fun adventures in our new car over the coming years! We named it Audrey, after my mother.Best regards,Keith Lawrence

CCMAY

May 23, 2016

We've purchased three fantastic Subaru's from Dawn Saak at Mark Miller South Towne and have had awesome service every time! Dawn is THE BEST & an absolute delight to work with!

Brittany T.

May 21, 2016

I lease new cars every 2 years and this was the BEST experience I've ever had at a dealership!! Garrett Kelsch was very helpful during the process and was always there when I had any questions about the car I was purchasing. I love my 2016 Impreza Sport Hatchback!!Thanks Mark Miller Subaru!!

Darlene M.

May 21, 2016

I went looking for a car at several dealerships and this was by far the best dealership experience I've had. Garrett was very helpful and took his time explaining everything along the way. Thanks for the new Subaru!!

Stephanie

May 21, 2016

I've purchased several cars over the years and Mark Miller Subaru is the best!! It was a hassle free experience and there was no pressure to buy the vehicle. Garrett was very helpful!! I love my new Impreza Sport!! Thanks

Gmeis

May 19, 2016

Dawn helped us into our beautiful new Subaru Forester, she was excellent to work with as we needed to find a car asap! It was actually our first time buying a car from a dealership and we loved our experience and will definitely be going back and using dawn for our future cars! Thanks so much Dawn! I would highly recommend her and the dealership to anyone!

MichelleM

May 18, 2016

Had a great day cowrie nice and very hassle free ! Our sales person was honest and fair and informative. We would buy from him again in a heartbeat! We bought two vehicles a new and a used and it was seamless.

Ryan M.

May 18, 2016

I've worked with several people at this dealership and everyone is nice to work with. Everyone knows about they cars they are selling, they are willing to spend any time necessary with you and do not pressure you, making you feel like you need to make the purchase. They make you feel like you get to make the decision on your own.

Casie

May 17, 2016

We came in on a hunt for a new car because ours was rear ended and was totaled. Dawn was very helpful and answered all questions we had. We fell in love with our car right away. Signed al lithe papers and walked away with a brand new 2016 forester the next day. We still love our cute car and will never buy another car besides Subaru :)

Edgar H.

May 15, 2016

After looking for a few weeks for the "right" car, I came across a CPO Outback at Mark Miller that looked good. I live far from the dealership so I wasn't sure if I was comfortable enough buying a car sight unseen (vs. having to fly there and drive it back). From the beginning, Dave was great, answering all my (many) questions, sending me pictures, etc. without being pushy (Dave was responsive even outside of his working hours!). He also made sure I was comfortable throughout the process, to the point that, towards the end, I decided to have the car shipped (a first for me) and, when I got the car, it surpassed my expectations! On the Finance side, Chris was also very helpful and patient with all my questions on the various forms, extended warranty, etc. (and so was Tina, who had to jump through hoops to get the paperwork to the CA DMV...). All in all, I'm very happy with the purchase at Mark Miller Subaru and would certainly consider them again for my next car! Thank you, Dave, Chris and Tina! Edgar

Edgar H.

May 15, 2016

After looking for a few weeks for the "right" car, I came across a CPO Outback at Mark Miller that looked good. I live far from the dealership so I wasn't sure if I was comfortable enough buying a car sight unseen (vs. having to fly there and drive it back). From the beginning, Dave was great, answering all my (many) questions, sending me pictures, etc. without being pushy (Dave was responsive even outside of his working hours!). He also made sure I was comfortable throughout the process, to the point that, towards the end, I decided to have the car shipped (a first for me) and, when I got the car, it surpassed my expectations!On the Finance side, Chris was also very helpful and patient with all my questions on the various forms, extended warranty, etc. (and so was Tina, who had to jump through hoops to get the paperwork to the CA DMV...).All in all, I'm very happy with the purchase at Mark Miller Subaru and would certainly consider them again for my next car! Thank you, Dave, Chris and Tina!Edgar

password

May 11, 2016

Went in on monday, not sure if I wanted an outback or a crosstrek. Quickly decided I wanted the crosstrek, and Victor spent a lot of time trying to find me one. Apparently they're very popular. I was pretty picky about the color-wanting only black or grey. And low and behold Victor found me the only black one. We made a down payment and picked it up on tuesday. The whole process was quick and painless. We had a great experience with Victor, Jon and the concierge kid (self proclaimed nerd). Everyone was very friendly and helpful. Thanks again!!

#onefan

Apr 29, 2016

I went into the dealership to ask a few question but After I met Garrett my attitude change 180 degree. He had all the right answers to my questions. He was honest with me, fair, and most of all a great guy to work with, he is worth drive out of your way to go to this dealership.

Bill19

Apr 29, 2016

When looking for a new car I had been to Mark Miller Subaru multiple times and had always worked with Garett. Most nights I was not there to buy but rather ask general question. He easily could have gotten sick of me but instead continued to be friendly and answered all my questions. Garett gave honest feedback even if it wasn't always what I wanted to hear. I would HIGHLY recommend Mark Miller Subaru to any of my friends who are looking for a reliable dealer. Thanks Garett!

stuckonsubaru

Apr 28, 2016

We traded in our 2006 Outback to purchase another new Outback. It was nice to receive a fair trade-in value without playing the trade-in game. Jason took the time to give us pricing and options on several vehicles . This included phone calls, e-mails and in person. (Very well done) The entire staff gave us professional service. Thanks

Heidi Meenen

Apr 23, 2016

I appreciate the help from Dave in building my own Subaru. Designing my car and the entire purchasing process was so easy and comfortable. I love my new car!

brightonsnow

Apr 19, 2016

I had a fabulous experience buying another great Subaru at Mark Miller Subaru. Dave Turcotte was excellent in his efforts to find the right car for me. Dave represents this dealership with extreme integrity and professionalism. I will be back for another one shortly.Matt

Gatorzen

Apr 19, 2016

Dave was the best. Very low pressure but extremely knowledge, honest and helpful. Finance manager was helpful but took way way to long to complete paperwork and was overly aggressive and pushy trying to sell extended service contact and other add ons.

Jmelee

Apr 14, 2016

We purchased 2 cars with Dawn, and she is amazing! She made everything so easy! I send all me friends to her! We will be back when we are ready to purchase!

Nick1234

Apr 13, 2016

Mark Miller is a no hassle dealership everything is cut and dry. Great experience. All 3 cars we bought from Dawn went flawless. 2 thumbs up.

ForesterXT

Apr 11, 2016

I had an excellent experience working with Todd Jensen at Mark Miller Subaru. I went in looking to purchase a WRX, but decided it wasn't very practical. Knowing I was interested in "sporty" car, Todd suggested the Forester XT. He gave me a run-down of the specs, and I was sold. I waited a few weeks to make the purchase and decided to buy it at a dealership that was closer to me. Long short of it, it was a horrible mistake. After wasting an evening there, I went back to Mark Miller and had the most painless experience of all time. Todd was very great salesman and went above and beyond. I would highly recommend doing business with him and Mark Miller Subaru South Town.

ForesterXT

Apr 10, 2016

I had an excellent experience working with Todd Jensen at Mark Miller Subaru. I went in looking to purchase a WRX, but decided it wasn't very practical. Knowing I was interested in "sporty" car, Todd suggested the Forester XT. He gave me a run-down of the specs, and I was sold. I waited a few weeks to make the purchase and decided to buy it at a dealership that was closer to me. Long short of it, it was a horrible mistake. After wasting an evening there, I went back to Mark Miller and had the most painless experience of all time. Todd was very great salesman and went above and beyond. I would highly recommend doing business with him and Mark Miller Subaru South Town..

joslynmcintyre

Apr 6, 2016

I was considering getting yet another VW when the lease was up on my Jetta, but the sales people at the VW dealership really turned me off with their stereotypical car salesman smarmy evasiveness. I decided to check out Subaru, and ended up talking to Dawn because she happened to be free when I walked in. Totally different experience than at VW. She was transparent and up front about options and costs, to the point of literally turning her computer screen around to show me how much each option would cost. I never got the sense she was trying to "sell" to me. But she did I leased a Forrester and have been extremely happy with the process, the car, and Dawn's fantastic, super pleasant, low key customer service style. Will definitely go back to her for my next car.

Juliane

Apr 6, 2016

I worked with Dawn Saak to buy my 2015 Subaru Impreza and I couldn't be more pleased with the experience. I looked for a car for over a year - going back and forth about what I wanted and how much I was willing to spend. Dawn was incredibly patient, suggesting cars but not pushing me. When I finally found a car I wanted, Dawn walked me through the entire buying process. I would recommend her and Mark Miller to anyone looking to buy a new car.

ADiamond

Apr 5, 2016

Love Subaru and this dealership. This is my family's 5th Subaru. These guys make a big decision easy and stress-free. We are customers for life!

Drake501

Apr 5, 2016

Dawn helped me find what I really wanted. After not questioning me about my ablity to pay (like other dealers who thought because of my age I could never buy my car). They put me in enough cars for me to decide what I really wanted. They custom ordered my car at no charge, put only the options on that I wanted, and gave me weekly updates. When the car arrived they got me in and on my way super quick without trying to upsell me all the useless things I didn't want. The whole experience was so stress free and I haven't had a regret since.

MollySLC

Apr 5, 2016

I've worked with Dawn on one purchase and one lease. These are the 3rd & 4th Subarus that we have bought from Mark Miller dealerships. Dawn had superior knowledge of the brand and could speak to all of the features in great detail in a very matter-of-fact manner. We had such a great experience working with Dawn the first time that we came back just two years later. No pressure sales approach!

grateful2012

Mar 19, 2016

We bought a used 2012 Honda Accord and loved the experience we had. We worked with Mark Kline, who was so helpful and not pushy at all, which was a refreshing change from other dealerships we had gone to. He was willing to work with our schedule and respected our budget and preferences and was not trying to push us into anything. We also worked with Chris, who helped us to secure our loan with America First and did all the paperwork for us. It was our first car buying experience, and we will definitely be coming back to Mark Miller when we need our next car!

Candice

Mar 18, 2016

Dave is great to work with. I have bought 2 cars from him. I feel he is honest and knowledgeable. No pressure ever and very friendly.

Mahrilyn

Mar 15, 2016

After looking at the EXACT car I wanted that was a another dealership, I came to Mark Miller to test drive a manual transmission to compare it to the 2014 Crosstrek Hybrid in Plasma Green (my dream car.) My experience with the other salesman and the other dealership left much to be desired. They hesitated letting me drive other cars, leave and think about it, or even call for another quote. They pressured me to make a decision on the spot and did not work with me to lower payments. Tony talked me through the process, told me that he could get the car over to Mark Miller, worked with me to understand how my credit score and payments work, and made the experience fun and exciting. He was great to visit with and made my girlfriend, her daughter, and I comfortable the entire time. I very much appreciate his care and service.

jwpiano

Mar 14, 2016

Thank you so much Kevin, Nate, and Evan for your help in making our car buying experience the best we've ever had. We truly appreciate your kindness and expertise

Morgan Kellar

Mar 11, 2016

Evan, Duffy, and my finance guy made my experience an exceptional one. I love my Legacy and I'm glad to be part of the Subaru family.

niko

Mar 10, 2016

Such a great experience. While waiting in the service area for an estimate on repairs for my old car, I saw Tony walk by. I bought a car from him yeas ago when he worked at Mark Miller Toyota and I was amazed by how genuine he was. I was still trying to figure out whether or not I would buy a new car and if it would be a Subaru. As soon as I saw him, my decision was made. My fiances parents have bought their cars from Dawn at this location for the past 10 years. We bought a used car from them a few years back, and they went above and beyond by paying $4k of unexpected work to honor an agreement made during the final sale. This dealership is top notch and I have even more respect for them now, knowing that they hired the best car salesman in Salt Lake!

LMTM2016

Mar 4, 2016

My wife and I decided we wanted to get a new vehicle. We can't stand pushy sales people and will literally walk out if we feel that we are being pushed. Our great previous experience in 2014 at Mark Miller Subaru Southtowne made us decide to go back again this time. My wife and I were able to walk around the lot looking at the different models. It was so nice not being bothered. We took our time, and found what we wanted to look at. We walked into the dealership and Mark Kline greeted us. He was happy to tell us about the two cars we were interested in, and explained the various options. Those were the new 2016 Legacy (my current car is a 2014 Legacy) and the Crosstrek. Mark was patient and told us about each car. We decided to stay with the Legacy as it is, perhaps, the car I have trusted and liked the most. I had ZERO problems with my 2014. Mark was able to come back with a great price for my 2014 as a trade in and a great price for the 2016. It was so good, I didn't even feel the need to haggle. It was a very nice change. As we finalized the purchase, we laughed with Mark. He was very friendly and we were at ease. We wish him all the best with his relatively new position at Mark Miller Subaru. If he treats all of his clients like he treated us, he will have a very successful career there.

Pjpeterson13

Feb 27, 2016

We had the pleasure of working with Dave Turcotte. In my short 30 years I have never had a more present car buying experience... Not only did he show usexactly what we wanted to see but rather than trying to get us to buy a more expensive vehicle was able to find a something right in our price range under the first cost. Taking the time to listen to us and realize what we needed for our family was really important to me and I feel really lucky that superhero takes pride in customer service because I don't think I would've had the same experience elsewhere . Because of Dave's great demeanor and excellent sales rep you Tatian I feel will be buying cars from him for the rest of our lives . And our Pinyan you should seek him out if you're looking for Subaru Mark Miller Subaru one of the best dealerships I've ever visited.

Wasatch

Feb 26, 2016

We have purchased 5 Subarus from Dave. He has always been patient and thorough in answering our questions, even if we disturb him on the golf course! He treats us almost like family. He knows the cars well and makes sure we get the car that best meets our needs. We have recommended Dave and the dealership to others and will continue to do so in the future. Dave has gone out of his way to help us and we look forward to continuing our relationship.

Facciponti

Feb 24, 2016

Painless, hassle-free car buying ever!!Working with a very experienced and knowledgable sales person, "Old" Dave, was surprisingly pleasant. I always felt that the most important thing was my happiness and there was never any pressure when I initially could not make up my mind.

steveafike

Feb 21, 2016

I walked in thinking here I go again buying a car,,,, and walked out saying what a wonderful place to buy a car. Jason Murdock, and everyone treated like they knew me and wanted to help me, and they did. The whole time I was there was so friendly and warm, Jason made me feel relaxed and no stress. My car was filled with gas and ready to go, they had a man show me how everything works, how wonderful, what a good idea. There are very few if any dealerships in the country that match this dealership, They should get the best Subaru dealership in the country. Whoever reads this please go in and look there first,, They are all first class people and treat you like you belong there and, always find time for you. Thanks again to Jason and everyone there for your smiles, and updates,, and your friendly manor.. This is a first for me, getting treated that way, at a car dealership.. If I ever do buy another car it will be there, and I will tell everyone I know about Mark Miller Subaru, South Towne..

borg123

Feb 20, 2016

Dave went above and beyond what was expected to help me get exactly what I was looking for. He's a great person who is willing to help even after purchasing your vehicle.

kaylasmartz

Feb 18, 2016

First time buy at a dealership and everyone was very friendly and didn't put any pressure on me. Great follow up after the purchase at well to make it an overall great experience.

gblaw

Feb 1, 2016

I believe my title says it all. Great experience. I will never buy a car from any other dealership again.Thanks Mark Miller Staff - you are the best!

mtpettey

Jan 25, 2016

I have a very hectic work schedule and had a million questions. These guys always got back to me with the answers but never blew up my phone with pushy sales calls. After test driving four brands, Mark Miller was the dealership that did not start calling me every day and leaving multiple voicemails every day to come in and buy. On the other hand they were very accommodating and returned phone calls when I did leave a voicemail with questions. One thing I particularly appreciated was that they gave me rough numbers on paper to work with. And when I closed, there were no surprises or extra fees. The figures were not the contract, but it was nice to know what I was going into before I arrived to sign with the closer/finance person. (who was also very professional.)I have never had one of those "horror story" car buying experiences. But I surely have never had a better one than the one I just had here.

amy75rn

Jan 23, 2016

My husband & I went in to Mark Miller Southtowne in early December to test drive an Outback and a Crosstrek with no anticipation of a purchase. I had been testing out vehicles for over a year, but was mainly reluctant because of the high pressure sales pitch I'd received at most dealers. I educate myself about prices, options etc. but have always felt that because I'm female the sales people think I'm easy prey. Dave allowed us to take out both models alone, which I loved! That way we could discuss our likes & dislikes with nobody else in the car working a sale. I knew that day which vehicle I wanted, but took a few more weeks to really firm up my choice. Dave followed up a couple times to make sure I didn't have any questions, but was by no means pushy or bothersome. Just a couple light emails. I emailed Dave just before Christmas to let him know what I had decided & he made sure the model & color I wanted was on the lot and ready when I came down. The whole purchase was seamless & not pressured in any way! He has even followed up with me twice in the month since my purchase to make sure everything is going fine! I would recommend Dave to anyone who wants a pleasant, no pressure, customer service oriented salesman! I will definitely be a return customer!

HansenTB

Jan 23, 2016

From the instant we stepped on to the showroom floor we sensed the polish and professionalism of the sales staff; very different from other dealerships we visited. Garrett was knowledgeable, courteousand addressed our issues and concerns effectively and helped us make an informed buying decision.And we love our new Subaru!

hibrid

Jan 23, 2016

Dave was a pleasure to do business with. Available and ready when scheduled, excellent follow through and not pushy in any way. I explained my needs and he made recommendations based exactly on those needs... nothing more.I would recommend Dave to anyone looking for an easy, quick and pleasant transaction.Chris was very professional and took care of the paper work as efficiently as possible. Exactly what you'd want in a finance manager.

aazarowatgmail.com

Jan 19, 2016

I walked into Mark Miller Subaru on a Friday afternoon. I was immediately welcomed by "Old Dave" Turcotte. He was very warm and kind. We sat at his desk and discussed my likes and dislikes about cars, he showed me a video displaying the AWD system in Subaru compared to other SUV's. I decided I wanted to test drive a Crosstrek. There was one left, the color that I wanted. Dave let me take the car without him sitting in, there was no pressure or worry at any time. When I got back, I knew I wanted the car. We talked specifics and he was in no way pushy to sell the car, more willing to make sure that it is what I wanted and that it was going to be the right decision. I was on the fence about the financing so Dave treated me to lunch at the dealership and gave me ample time to think and decide for myself if it was a good purchase. I have never felt so relaxed at a car dealership and I have never been so comfortable with a car salesman. I decided I wanted this car, not only because it was exactly what I was looking for but because Dave promised that he would take care of me throughout the life of my car... He phrased it as "our" car and said to keep him updated if anything happened, if I didn't understand anything or if there was even a funny sound. I felt comfortable knowing that even if this car was a lemon, Dave would help me. I have been back to the dealership a couple times since I bought the car and he always makes sure to say hi, catch up and get me a car wash as well! I have never been so impressed with a dealership but more importantly the salesman. I would highly Recommend "Old Dave" to anyone I know. If you want a no pressure, caring and genuine car buying experience and sincere follow up, go to Dave!

2010c63

Jan 17, 2016

Sales staff and management were excellent to deal with. Mark Kline and Jordan Rock are very easy going, non typical "car salesmen". No pressure whatsoever. They answered all my questions and did everything they said they would do. Would definitely recommend these guys to anyone! It was a pleasure doing business with them!

Brett

Jan 16, 2016

This was my third experience buying from a dealership. The last time was quite a few years ago so I wasn't sure how to proceed. I really hated the experience in the past feeling like I didnt Negotiate well enough, or not having the right sales rep. This was an entirely different feel and approach. I love what those guys are doing over there at Miller Subaru but I felt like I got even more lucky having Kevin Edwards as my guy. Hes been doing it for a long time so I dont know how much longer he will be working but he will be my guy til the day he retires. He made this the easiest and best experience possible.

Sheyn Love

Jan 15, 2016

A friend recommended me to go see "old" Dave Turcotte at the Mark Miller Subaru dealership... I soon came to find that I was in great hands!I decided on the Subaru I wanted, and we went through all the paperwork (AFTER his shift was already over), and I changed my mind last minute! He was completely fine with it, and re-did the paperwork to get me the Subie I really REALLY wanted. (all while my kids were crawling everywhere playing.. and he was enjoying his time playing with them as well)He had it sourced to me in one day, and had all the little details worked out for me to come get it.I would highly recommending going to see Old Dave - He'll take care of you

Nate P.

Jan 14, 2016

I went to this dealership 3 years ago looking to trade in my vehicle that had been having major mechanical issues since I purchased it. At the time I was too far upside-down in my loan to make a purchase at that time but that didn't keep them from helping me with everything they could. They didn't pressure me or repeatedly call me asking me when I was coming back because they listened and understood I was not financially ready to make the purchase. Fast forward to last Friday and I was finally ready (my car was in the shop for the 13th time). I was promptly greeted by Mark Kline who attentively listened to my situation and was eager to help. We went over what I was interested in and he helped me find the model and package that I wanted without ever making me feel pressured to spend more money. The dealership is a zero negotiation, no commission environment which fosters a sales environment that is very pro-consumer and very stress free. Mark was extremely helpful and eager to meet my needs, and I never felt like he was only interested in the needs of the dealership. The purchasing process was painless and quick compared to my experiences with other dealerships. They even have a concierge service that will come to your home and show you how to use all the bells and whistles and even program your garage door opener to work with the built in one at no extra charge.

Scerick

Jan 14, 2016

I went to this dealership 3 years ago looking to trade in my vehicle that had been having major mechanical issues since I purchased it. At the time I was too far upside-down in my loan to make a purchase at that time but that didn't keep them from helping me with everything they could. They didn't pressure me or repeatedly call me asking me when I was coming back because they listened and understood I was not financially ready to make the purchase.Fast forward to last Friday and I was finally ready (my car was in the shop for the 13th time). I was promptly greeted by Mark Kline who attentively listened to my situation and was eager to help. We went over what I was interested in and he helped me find the model and package that I wanted without ever making me feel pressured to spend more money. The dealership is a zero negotiation, no commission environment which fosters a sales environment that is very pro-consumer and very stress free.Mark was extremely helpful and eager to meet my needs, and I never felt like he was only interested in the needs of the dealership.The purchasing process was painless and quick compared to my experiences with other dealerships. They even have a concierge service that will come to your home and show you how to use all the bells and whistles and even program your garage door opener to work with the built in one at no extra charge.

Lindsey

Jan 12, 2016

I'm in college and a first time car buyer. The first day just looking around at cars, Mark and everyone else at Mark Miller were outstanding and not pushy. It was almost over a week before I even came back to actually buy a car. They helped us all day with working through loan paperwork, trade ins, etc. All the while making sure we had everything we needed. Even after we finalized the deal they still went out of their way to help with checks clearing, and even replacing parts the morning we picked the car up. A week later after having the car, the starter was having problems and we took it back and they fixed it for free. They even let me purchase the warranty after a week of having the car. Mark Kline is an amazing sells person, and you can tell the people who work here honestly enjoy their jobs! Big thanks to everyone, especially Mark and Keith, I'll definitely be returning in the future when I need another vehicle.

Paulette

Jan 7, 2016

I really enjoyed working with "Old" Dave with his no pressure style of sales. He has a great personality and is very knowledgeable of cars. He didn't try to talk me into anything I couldn't afford or want. My finance guy was very patient as I asked a million questions.

bkris05

Jan 4, 2016

"Old" Dave is the antithesis of what you expect of a car salesman. As a first time car buyer I was expecting anything but a pleasent experience. The second I talked to him on the phone I had a good feeling, although I was still wary. But as soon as he shook my hand I knew this was the guy who was gonna sell me my car. He was so personable and warm! He let me test drive multiple cars, even same model but different colors! And he never was anything but accommodating! I can't tell you how much I appreciated his jokes and stories calming my nerves and passing the time while waiting for the finance guy(who was also awesome!). I don't plan on stepping foot into any other dealership in the future...unless Dave has switch dealers ;) Oh and I also love the car he got me into!

kang1213

Jan 4, 2016

We were greeted by Mike when there is no one want to talk to us at other dealer. Since I knew what I want, we went into the choice of car that I want. After the test drive and found out features that I would get, we purchased the car.

parkinshane

Dec 29, 2015

Due to a accident one week before Christmas, my Wife and I were left in the situation of having to find a new or used car quickly. Having gone to several dealerships with no or little success we were left with the feeling it was impossible to find a "good" dealership where you felt treated fair. I had done some online research about the Subaru Crosstrek, it felt like a car we could really test out to see if it were a good fit for our Family. During our travels we came across Mark Miller Subaru at South Towne, what the heck we thought lets at least find out if Subaru could be a good fit. We were met by Dave Turcotte and immediately found out how down to earth he Approachable & Charismatic he is. Long story short we purchased the car, not just because Dave made the visit good, but because it is a good car and good brand, we drove it in the snow on Christmas and it did fantastic. I can say so far I am very impressed with Mark Miller Subaru South Towne, the time spent there was very good and not wasted.

Kolbepayne

Dec 28, 2015

Garrett is and has always been professional. I just recently bought my second car from him. He is always willing to help and go the extra mile to make you feel comfortable no matter what he has to do. Definitely recommend him for anyone wanting to go to Mark Miller Suabru South Towne.

Kayla0317

Dec 27, 2015

Dave was super easy to work. Very nice and not pushy at all, compared to other dealerships as soon as you get out of your car they are already surrounding you. When it came time to signing paperwork and finishing my loan Keith and Dave were super friendly and laid back. Would def go back to this dealership anytime!

luvmysuby

Dec 23, 2015

Mark Miller southtowne treated me exceptionally right from the first time I walked in to the dealership. I kept in contact with the salesman that helped me for almost a year and a half. When I was ready to order my car he kept me up to date on everything that was happening. I built the car online and was given a promise price that was $1500 less and it dropped even further by the delivery date. I was very well taken care of and will return to this dealership for my next Subaru.

jjk1984

Dec 21, 2015

I am a first time buyer and had been to several other dealers including Subaru dealers. Sales persons at other dealerships were either pushy or seemed disinterested. Before we even walked in the door at marks Miller Subaru we met an agent. They were polite, direct, and absolutely no haggling. It easy to find the vehicle that fit our needs and a price that we could afford. Our entire experience was excellent.

randyoutback

Dec 8, 2015

We purchased a 2016 Subaru Outback and found the experience to be enjoyable, efficient, and loyalty building. Dawn was a great sales employee who met all our needs and was very helpful and gracious. This is our second purchase from Dawn and will go back to her when we need another Subaru.

BlancoFamily

Dec 3, 2015

This Subaru dealership and salesman was simply amazing. Dave helped us get just what we wanted, he made the experience so easy and fun! Very thorough and extremely helpful. He answered questions he knew we would have in the long run, hardly had to ask questions he already had given us all the answers. He made the experience so comfortable and fun. He was not pushy like most salesman. He was extremely knowledgeable. I felt like he knew every inch of the vehicle. Every button was explained to us it was amazing. He knew exactly what we wanted and he did not push another vehicle on us. We wanted the 3.6 R Legacy and those are harder to find yet he made sure to get us just that nothing less. The transaction was very smooth. I love how he gave us tips we weren't even expecting or wouldn't have known otherwise. He made himself available to us at any day or time and picked up our calls quickly. After purchasing the vehicle the clear bra was put on the vehicle but started to peel the next day. Within a few days we had the issue corrected and a new one put in. They picked up the car (we live in Ogden) and dropped it off. No work on our end. The service is simply amazing. I would recommend them 100%.

blancofamily

Dec 3, 2015

This Subaru dealership and salesman was simply amazing. Dave helped us get just what we wanted, he made the experience so easy and fun! Very thorough and extremely helpful. He answered questions he knew we would have in the long run, hardly had to ask questions he already had given us all the answers. He made the experience so comfortable and fun. He was not pushy like most salesman. He was extremely knowledgeable. I felt like he knew every inch of the vehicle. Every button was explained to us it was amazing. He knew exactly what we wanted and he did not push another vehicle on us. We wanted the 3.6 R Legacy and those are harder to find yet he made sure to get us just that nothing less. The transaction was very smooth. I love how he gave us tips we weren't even expecting or wouldn't have known otherwise. He made himself available to us at any day or time and picked up our calls quickly. After purchasing the vehicle the clear bra was put on the vehicle but started to peel the next day. Within a few days we had the issue corrected and a new one put in. They picked up the car (we live in Ogden) and dropped it off. No work on our end. The service is simply amazing. I would recommend them 100%.

mathgirl

Nov 30, 2015

They go out of their way to make sure you have a great experience - perhaps a bit too much. They were so thorough in making sure I understood everything and was well taken care of that I was kind of hoping they would just hurry - but that is a great fault to have. :)

Subaru

Nov 29, 2015

Good service for repairs but I took my subaru into the dealership for a simple repair and they ended up doing a 24 point inspection and came back with a laundry list of repairs that weren't cheap and from what I could tell not needed. So I took my car to two other mechanic shops and they both came back saying there was nothing wrong with what subaru said there was..

MostafaMorsy

Nov 24, 2015

Good experience with this dealer I did not try the serivce yet because I just received my outback a month ago.they come to me with answers to my questionsand I they are not sure they ask and confirm to me

Max Wendler

Nov 18, 2015

BEST DEALERSHIP IN UTAH!!! I was extremely hesitant going to a dealership looking for a car that was pretty pricey (Subaru WRX STi). I found a great looking deal on the internet that looked too good to be true. I went down to Mark Miller Subaru South Towne because I just had to see it. I used their chat service to make sure that the car was available and I was guaranteed that it was available and that I should talk with Dave when I came in. I walked into the dealership and it was such a breath of fresh air. No high pressured pushy salesman jumping on me like a piece of meat. Just a very calm friendly environment. I asked a person at the reception desk if I could speak with Dave and I was taken to Dave. Dave is one of the greatest salesman that I have met. No pressure, extremely nice, and able to answer all your questions. Dave allowed me to test drive the car and allowed me to do so by myself which is always a plus and so rare with these big dealerships. I came back Dave came out and chatted with me (on a cold day at that) and was able to tell me all about the STi I was looking at. Where it came from, who traded it in, why they traded it in, had the service records, Carfax, insured me the one flaw that I found (flaw was in the clear bra) could and would be fixed. I asked if we could talk about numbers and he brought me in and printed out the numbers sheet and let me talk it out with him. HE WAS NOT PUSHY AT ALL!! This is so rare and such a relief. I told him I would want to talk to my wife and I got the "oh sure go ahead, give me a call or send me a text with any questions." Unknown to him, he had me sold on the car right there!

MaxWendler

Nov 17, 2015

BEST DEALERSHIP IN UTAH!!! I was extremely hesitant going to a dealership looking for a car that was pretty pricey (Subaru WRX STi). I found a great looking deal on the internet that looked too good to be true. I went down to Mark Miller Subaru South Towne because I just had to see it. I used their chat service to make sure that the car was available and I was guaranteed that it was available and that I should talk with Dave when I came in. I walked into the dealership and it was such a breath of fresh air. No high pressured pushy salesman jumping on me like a piece of meat. Just a very calm friendly environment. I asked a person at the reception desk if I could speak with Dave and I was taken to Dave. Dave is one of the greatest salesman that I have met. No pressure, extremely nice, and able to answer all your questions. Dave allowed me to test drive the car and allowed me to do so by myself which is always a plus and so rare with these big dealerships. I came back Dave came out and chatted with me (on a cold day at that) and was able to tell me all about the STi I was looking at. Where it came from, who traded it in, why they traded it in, had the service records, Carfax, insured me the one flaw that I found (flaw was in the clear bra) could and would be fixed. I asked if we could talk about numbers and he brought me in and printed out the numbers sheet and let me talk it out with him. HE WAS NOT PUSHY AT ALL!! This is so rare and such a relief. I told him I would want to talk to my wife and I got the "oh sure go ahead, give me a call or send me a text with any questions." Unknown to him, he had me sold on the car right there!The staff at Mark Miller Subaru South Towne from the second I walked into the dealership to the last time I walked out with the car has been absolutely awesome and so kind. I live in Farmington but I plan on driving all the way to Sandy for any and every service I need on my Subaru just because of how good they are to their customers at MMSST. I appreciate each and every one of their employees and I'm so appreciative of Dave. These guys are absolutely amazing and such a pleasure to work with! If i'm ever in need of buying another Subaru, I'm only going to Mark Miller Subaru South Towne!

Tungstin Legacy Love it!!!

Nov 10, 2015

Tony was great. we came in with a car in mind. Tony wasn't able to find the color my wife wanted. He ordered one for Her, and we had it in 4-5 weeks. Exactly what she wanted. It is an incredible vehicle. Thanks

gray, touser

Oct 31, 2015

The best dealership, sales and service that I have been to in 3 States.. I am 69 years old and lived in 3 states and this was the best.

karadawnj

Oct 26, 2015

I walked in the building and Tony was right there to assist me. He showed me all the options I was looking for. He organized the exact model that wasn't on the lot to be available asap! I was able to pick up my awesome new Legacy the next week and it was everything I wanted in the car! He made sure I wasn't taken advantage of and was an amazing sales man!

Dave_B_708

Oct 24, 2015

My experience at Mark Miller Subaru South Towne was the exact opposite of the horror stories you typically hear about at car dealerships. I had called earlier in the day to inquire about a vehicle; the sales associate, Jason, who took my call, was very friendly. He took my information and told me to come on in whenever convenient. When I arrived, he was prepared to show me the vehicle I was interested in right away - zero waiting. As I had done my homework, I knew the asking price was very reasonable. Jason answered all my questions very honestly as I looked over and test drove the vehicle, leaving me with no sense of suspicion. I told him I'd take it. We then went through the most hassle-free purchasing process imaginable, amazingly with zero negotiating involved. The finance manager had no problem when I asked to step out of the office momentarily to call a friend to get advice on whether to purchase an extended warranty. I did not feel muscled or deceived as in most car buying stories I've heard. I was out the door with keys to my new vehicle in hand in about an hour and a half. I walked out of there feeling great and couldn't have been happier about my purchase!

Dave_B_708

Oct 24, 2015

My experience at Mark Miller Subaru South Towne was the exact opposite of the horror stories you typically hear about at car dealerships. I had called earlier in the day to inquire about a vehicle; the sales associate, Jason, who took my call, was very friendly. He took my information and told me to come on in whenever convenient. When I arrived, he was prepared to show me the vehicle I was interested in right away - zero waiting. As I had done my homework, I knew the asking price was very reasonable. Jason answered all my questions very honestly as I looked over and test drove the vehicle, leaving me with no sense of suspicion. I told him I'd take it. We then went through the most hassle-free purchasing process imaginable, amazingly with zero negotiating involved. The finance manager had no problem when I asked to step out of the office momentarily to call a friend to get advice on whether to purchase an extended warranty. I did not feel muscled or deceived as in most car buying stories I've heard. I was out the door with keys to my new vehicle in hand in about an hour and a half. I walked out of there feeling great and couldn't have been happier about my purchase!

Terese Bennett

Oct 17, 2015

First time I came in I was greeted promptly and Paul had cars all ready to go when I arrived. I didn't find the right car that day, but didn't feelPressured into getting something I didn't want. Within a week Paul called me back with the perfect car. Paul made the car buying experience a painless and pressure free process.Thank you Paul Whalen for making me fall in love with Subaru again!!

Very Appreciative Military Man

Oct 3, 2015

Doug Murdock (my salesman) & Pete Kuhn (my finances guy) made this an excellent & easy all around experience! Because of the distance that I lived from their dealership we actually took care of everything over the phone before I even made the trip & went into the dealership which made it a lot easier on me! Doug & Pete were the greatest to work with & made my purchase an extremely hassle free one which I truly appreciated! Thanks a lot for taking care of me so well Doug & Pete!

Paula&Carly

Sep 30, 2015

Dave Turcotte made our Subaru buying experience pain free! He found exactly the car my daughter was looking for! No haggle, Straight forward! As a women, shopping for a car, I would definitely buy from him again. I felt like he really cared about her safety and happiness! Thanks Dave

New Subie Driver

Sep 15, 2015

My wife and I needed a new car, but we hate the hassle of buying one. Dave Turcotte ('Old Dave') was very helpful without being pushy and once we decided on the car, he got us through the paperwork in record time. I'd definitely buy another car from Dave.

mixed feelings

Sep 14, 2015

Kevin was quite helpful and knowledgeable answering my questions. I didn't feel at all pressured and enjoyed working with him. Financing and tech help, making sure my questions about the car were answered before I drove off, were both nice experiences. However, spending 28,000 and not getting a spare key leaves me in serious doubt about future service. Don't know if I'd recommend the dealership

nrwalker

Aug 24, 2015

Best place to buy a Subaru and make sure you ask for Dave Turcotte he is great to work with. I won't go anywhere else!

MHalloran

Aug 18, 2015

We had a great experience working with Garrett Kelsch at Mark Miller Subaru. We visited several dealerships in the valley and were left with confusion and frustration. Mark Miller makes the car buying process very simple and stress free. After shopping around we also found that we got the best deal for the car we bought. Definitely recommend both Garrett and Mark Miller Subaru to anyone.

Voyce1003

Aug 18, 2015

We hate going to car dealerships because we always feel pressured into buying a car. That was not how we felt when we met with Dave Turcotte. He helped us find the car we wanted without pressing us. We will definitely recommend him to our family and friends.

Eric33

Aug 12, 2015

Working with Garrett was a pleasure. He responded promptly to our texts and voicemails. Garrett is friendly and and accommodating. This car purchase was the easiest and most hassle free that I have ever experienced. I love the One Price philosophy they have and they are true to it. Their dealer Doc Fees are also very reasonable.We had an issue with an oil leak on the used Mercedes we bought. They fixed the leak at their expense and have won my business for life. Neil Christofferson was great to work with as well. He took time to understand our problem with the car and made sure to take care of it for us. I will definitely work with them again and refer my family ans friends to them!! Thanks a million Garrett and Neil- you guys run a great dealership!!

TravelerJoan

Aug 12, 2015

From the moment I arrived at the Mark Miller South Towne dealership, Dave Turcotte was helpful, knowledgeable, and very easy to work with throughout my decision and purchase.He went over each of the models with me, and helped me quickly understand which ones would not have the features I preferred or needed. At no time did he "dis" my choices of what I felt were important features.More than that, he put up with me changing my mind (repeatedly) first on which car I wanted, then on color--both exterior and interior--as well as features. Dave understood that I was personally in a place where rapid decision making was not advisable, and never pressured me to purchase now. Unlike other dealerships of a different make, he didn't call me repeatedly, nor did I ever get taken into a "closing room" or subjected to being turned over to a bigger gun.Overall, his patience had to span 3 different calendar months, and he and the dealership were awesome. Even when my car arrived, they gave me time to get my ducks in a row and held it for me for a bit.I would highly recommend Dave Turcotte and this dealership. I feel the price was good and that we both did OK at the end of the day. My internet research and group buying resources I have confirmed the price was very good and fair, and it was hassle free to get there.I love how my new Outback handles, and am quite happy.Joan Muschamp

Seecoleman3

Aug 7, 2015

I'm from Las Vegas, after jumping through hoops with the only dealer here in Las Vegas. I have had enough of the typical nonsense with the local dealer I sent an email to Mark Miller Subaru at night. The next morning I had an answer and a quote on a new Outback. I sent them my info and pictures of my trade, got a response and quote within about 45 minutes. Deal was done in about an hour, went the next day to purchase. I've bought lots of cars over the years, this , by far is the easiest most pleasant car experience I have ever had. These people know what the are doing and will treat you with the respect you deserve as a customer. By the way the dealer down here adds all kinds of nonsense to the price, Mark Miller doesn't. Highly recommend this dealer!

tishakay29

Aug 7, 2015

I live in Cache Valley and went to Mark Miller Subaru with my dad to purchase a vehicle for him. While he was checking things out I was test driving cars. We both worked with "old" Dave who was more than willing to help us. I personally HATE shopping for cars but it's a necessary evil. My Dad and I ended up both purchasing vehicles. I purchased the full bra and permaplate. They sent me home to Cache Valley with my new car with a "we will call and set up an appointment" for your extras. I then had to turn around and head back to SLC 2 days later to drop off my new car. They gave me a rental to use and informed me I was responsible for making sure the tank was full when I brought it back, which I did, even tho I had just spent $25,000 on a new vehicle. Needless to say when I went to pick up my car it wasn't ready and I ended up waiting 6hrs while it got finished. Frustrating. But they finished it.

Kelhok

Aug 6, 2015

When I walked in to this Mark Miller Subaru the first time, I was working with several other dealers. I came back to Mark Miller because of Garrett. He was never pushy and never made me feel uncomfortable. He was so friendly and made me feel like he had a genuine interest in helping me get the car I wanted. He was knowledgeable, easy to talk to, and made me feel very comfortable. I would recommend him to anyone!

Bskin61

Aug 1, 2015

I have made over 25 car purchases at various dealerships over the past 32 years. Working with Garrett at Mark Miller Subaru (South Towne) was by far the easiest car buying experience I have ever had. Garrett is extremely knowledgeable about the Subaru line of vehicles and it was an absolute pleasure working with him. He is very personable, has an incredibly infectious smile and a great sense of humor.Frank from the finance office was great as well. He worked very hard to ensure that I received the best deal financing possible.Thanks Garrett and Frank!

paul123

Jul 31, 2015

I was a visitor to area...needed service...treated me as though I was a long time customerthanks for such a level of service

Matt & Nat

Jul 30, 2015

My wife and I were out shopping for cars for about 2 weeks and one night we went to the Mark Miller location in the southtowne automall. It was around 8:30pm and most of the dealerships had closed on a friday night before 8pm. So we were surprised when Dave came out and talked with us while we were looking at cars on the lot. We came back in the next day and found "Old Dave" and test drove the 15' outback. After driving that we knew that was the car for my wife and I. We wanted to look at 2 different colors and Dave let us know that the colors that we wanted we slated to arrive to their location within the next week or 2. Both came in and we saw a silver outback that had all the extra bells and whistles that we wanted and we jumped on it. Dave was very patient with us and rolled with our changes. We had a great experience and would recommend working with Dave to anyone that is looking for a subaru without hesitation.

LSF

Jul 14, 2015

I have always hated car shopping , but this time it was great. I knew the car I wanted and even though it was not on the lot, Dawn was able to get me just what I wanted--even in the color I liked best! She was friendly, knowledgable and explained everything from start to finish. Couldn't be happier with the whole experience.

Wimm

Jul 14, 2015

I have never had the opportunity to purchase a new car. I was not looking forward to going to a dealer ship to find a car. I had done my research on the type of car I wanted and I knew how much I was able to afford. Tony Connell and the Mark Miller Subaru South Towne dealer ship was wonderful. There was no pressure or stress. When I made my choice, Tony made sure they had the right car in the right color and the right price. Thanks for everything!

Long time Subaru guy

Jul 6, 2015

I'd been driving my 97' Outback for the last 18 years and had a hard time bringing myself to trade it in. But some recent electrical issues convinced me it was time. I initially dreaded the car buying experience. But the salesman was very knowlegable about Subarus. He was very patient to answer all my questions and help me throught the process.

pops

Jul 6, 2015

In and out in 1 hour for 6 months checkup. Unable to finish reading a long magazine article in the time it took them to examine my car. No problems.

ShamuExpress

Jul 6, 2015

Both my fiance and I drive a lot especially in warm months. We both our outdoor lovers. So, we needed an outdoor friendly car for all seasons just in case both of us want to be in outdoors in cold months as well. So, we started with a test drive 4 cylinder Subaru Outback '15. We liked the 4 cylinder but we needed more power to be able to drive up hills after hills for our future adventures. We decided that we should purchase 3.6R version of Outback instead. It took us a while to wait for 3.6R to come by. 2 weeks passed and finally I gave a call to Subaru to see 3.6R is in yet. Operator transferred me to Dave and there we begin the actual purchase of 3.6R that we had been waiting for. Dave was friendly, professional and helpful. We drove out with our new Subie that night. It was already 10PM by the time we drove off Mark Miller South Towne. Dave was patient with us and made sure we got everything right before we drove off. Overall, my fiance and I had very good experience with Dave and Mark Miller South Towne Subaru.

Wasatch

Jul 5, 2015

Over the past eight years, we have purchased two new cars and two used cars from this dealership. In every case the purchasing experience was exceptional. We felt that the dealership gave us the best possible sale price they could offer and also gave us a very good price for the cars we traded in. We purchased all four cars from the same sales representative, Dave Turcotte. He has always been honest and straight forward in helping us with our purchases. Besides our liking of Subarus, he is one of the main reasons we keep returning to this dealership.

Subaru,Honda,Toyota ?

Jul 3, 2015

It took me a LONG time to finally choose a Subaru. I previously owned a Honda. I was looking at Honda's, Toyota's and of course Subaru's. After many months of research and several visits to all of these dealerships I finally landed with Subaru. Glad I did.Dave T. was so patient and helpful with my not knowing what model was best for me. Once I made my choice the Mark Miller Southtown Subaru Dealership and Dave have been with me all the way.Thanks to ALL,Gary Green

Adam B

Jul 2, 2015

I can't say enough positive about my experience with Dawn. She was helpful and upfront every step of the way. No pressure at any time. I really enjoyed the transparency of the the whole transaction and I love my Outback.

Teri

Jul 1, 2015

Our experience was fabulous. Dave T. was the best, no pressure, very helpful, followed up to make sure we had everything we needed. I am already telling everyone to come here to buy cars. I LOVE the complimentary car washes for the life of the new cars! WOW!

alansing

Jun 29, 2015

we have purchased 3 subarus from Dawn and have had excellent service every time! She is patient, non-pressuring and informative. And she always checks in after the purchase to make sure everything is going well. We love our Subarus and have excellent service every time at Mark Miller!

Buffylowe

Jun 29, 2015

Dawn has been our favorite car salesperson we have ever dealt with. We have purchased many cars from Dawn. And unfortunately a few from other people and every time we purchased from another salesperson we always asked ourselves why? On all the cars we have purchased from Dawn, we had never been upside down on a loan, so I always feel we have received a good deal from Dawn.

CCOOK

Jun 29, 2015

Dawn is a wonderful salesperson! She's thorough, fair, and honest. She is there for you even after the sale. Love my WRX and would do it all over again! And I love the free car washes!

ErinP123

Jun 29, 2015

I have purchased two cars from Dawn. The experience couldn't have been better. She's one of the best people I have ever met in my life and I'm proud to know her!

Jamie H.

Jun 29, 2015

My husband and I were referred to Dawn Saak to purchase a vehicle. Dawn was so wonderful, we ended up leaving with 2! If you are looking for a great, no pressure sales person go see Dawn!

jason&carrie

Jun 29, 2015

The experience of working with Dawn is simply wonderful. She is full of genuine enthusiasm for Subaru's and accentuates that with a wealth of product knowledge. She makes the buying experience easy, fun, and low stress. I never felt the need to be on my guard as a buyer, instead feeling like I had an advocate helping to watch out for me as we moved through the decision making process. This is the third car we have purchased from Dawn, and that's no accident. You would be hard pressed to find an equivalent experience. Dawn is simply wonderful!

MGH

Jun 29, 2015

I have never had an experience that was as positive as buying a car from Dawn Saak at Mark Miller Subaru. Dawn listens to you every need and desires and somehow makes it work out painlessly. She is the most trustworthy salesperson without any, and I mean any, hard core sales pressure. Once you buy a vehicle with Dawn she makes you a friend for life. Although I love Subaru, if she were ever to change dealerships I would likely change my car buying preference. But then again, why would she ever change when she has such a caring, ethical, and top notch dealership behind her! If you haven't bought your vehicle from Dawn at Mark Miller Subaru you are truly missing out!!!

subie67

Jun 29, 2015

Dawn is a treasure. Warm, friendly, outgoing ... I could go on, but the point is when you go buy a car, you generally don't expect to become friends with the salespeople. Dawn is quite different - her great personally makes her a delight. We have counted her amongst our friends for over 12 years, and two cars, now. Whenever we'd stop by for maintenance, it was always a delight. Although we have moved from the area, when we were looking for a new car, one email or call and she was on top of it. We've never had such a great experience in the automotive world before or since. She, and the Mark Miller Subaru crew, do an outstanding job. From seamless purchase, maintenance, support, consideration for their customers, and integrity. Wish all dealers took this much pride in their work.

VT

Jun 29, 2015

Not enough adjectives to express my delight with working with Dawn when getting my new Surbaru(s). (historically - my 3 Foresters, 2 Foresters for friends, and now my new 2015 Outback) I can't imagine a better and more professional and caring person to work with than Dawn. Dawn has been my "go-to" as well as my "send-to" person since about 2003. I won't be ready for a new car (have only had my new OB for a few days) for a while, but I won't hesitate to send anyone in her direction if they even have a whisper of looking for a new car. THANKS DAWN!!!

Max and Nancy

Jun 28, 2015

Our first experience buying a Subaru Forester from Dave Turcotte at the Mark Miller South Towne Subaru Dealership was so positive that we've just purchased our third vehicle with his friendly assistance. We couldn't recommend him more highly! Our sales, finance, and service experience at Mark Miller Subaru has been top notch.

christianallred

Jun 22, 2015

So before i ever got to the dealership I went online and did my research. I did a lot of looking at what people were paying in my state, and surrounding states, and what would be an accpetable price for me. I went to a competing dealership, and told the sales clerk what i wanted to pay for a car with xy and z, when he countered with a number several thousand dollars above my asking price i walked out the door. Two days later i went up and met with Jordan. He didn't jerk me around he said he would have to look at my number before he said yes or no. After a couple minutes of moving some numbers around he agreed to my number. After we had agreed on the number we ordered my specific car from the factory and the wait began. It took a while, but Jordan was great about keeping me up to date, and helping me along with everything. The day the car arrived i was in and out in about an hour and half. TLDR Super painless, low pressure dealership. If i ever need another subaru I am coming here.

Prov

Jun 16, 2015

I just want to thank Tony for all his help with the purchase of my new car. He was so friendly, kindness and very helpful. He found me exactly what I wanted. It sure is fun meeting people that know their job and go out of their way to help. I appreciate that so much. Everybody I dealt with was super helpful. I would like to thank Evan for helping me the evening I picked up my car..... That was very helpful, also pleasant to work with.....also, I would like to mention Nate.....he walked me through all the paperwork and spent time explaining it all. Great group of Men to work with.... Thanks for the great service...Sincerely,Providenza Hall

jerry1945

Jun 15, 2015

We had no plans to trade in our 2005 Subaru. Met Tony and he was so easy to work with, we bought a 2015 Subaru Forester and drove it back home to St. George. Now that is a sales job.

jerry1945

Jun 15, 2015

We had no plans to trade in our 2005 Subaru. Met Tony and he was so easy to work with, we bought a 2015 Subaru Forester and drove it back home to St. George. Now that is a sales job.

teverett

Jun 8, 2015

I would say I'm a very picky customer. I have high standards with who i deal with. I was blown away with the way I was treated by Garrett at Mark Miller Subaru in Sandy. From the friendly handshake at the begging to buying me lunch in their cafeteria. Garrett went well out of his way for me, and you could tell it was genuine and not just a "sales man" trying to make a sale. He as well knows a lot about cars in general. We went through several options of new and used cars, all sorts of makes and models. Never did i get the feeling he didn't know what he was talking about. So if anyone is looking for a salesman to take care of them in finding a new/used car this guy right here comes highly recommended.

Hellatiffany

Jun 5, 2015

Can I just say how much I love this dealership! I recently just bought my second car from them (had a 09 legacy and traded in for a 15 legacy). Both times have been awesome. I did some research on pricing and found them to be the lowest. I wouldn't honestly go anywhere else to buy a subaru. Garrett was extremely patient and helpful in finding a subaru that fitted my needs and budget. I also want to praise Nate for being so helpful in financing this car. Love Mark Miller Subaru, I also want to mention that Garrett and Nate both gave me their cards and said I could call them anytime. I know every good dealership does that, but I honestly felt like they meant it, and they both will probably be calls from me in the near future! You just feel like family here!!!

Hellatiffany

Jun 5, 2015

Can I just say how much I love this dealership! I recently just bought my second car from them (had a 09 legacy and traded in for a 15 legacy). Both times have been awesome. I did some research on pricing and found them to be the lowest. I wouldn't honestly go anywhere else to buy a subaru. Garrett was extremely patient and helpful in finding a subaru that fitted my needs and budget. I also want to praise Nate for being so helpful in financing this car. Love Mark Miller Subaru, I also want to mention that Garrett and Nate both gave me their cards and said I could call them anytime. I know every good dealership does that, but I honestly felt like they meant it, and they both will probably be calls from me in the near future! You just feel like family here!!!

ewilliams

Jun 2, 2015

I bought a new Impreza in a short amount of time. Garrett was great to work with. He was super helpful and I love that there was no back and forth with the price. I very happy with my new car and experience!

Rosewood

May 30, 2015

I bought a used Nissan Murano from "old" Dave. Very nice salesperson, with genuine warmth. The dealership has the right attitude in their sales approach. On a different note, the facility was second to none. The tree lined lot was very beautiful. After visiting other lots, it was pleasant to interact in such a peaceful setting.

Lizbear

May 22, 2015

Came to this dealership three years ago and met "old" Dave. We loved working with him! No pressure, friendly sales guy... but in all truth the cars sell themselves! Recently upgraded from a 2012 Impreza to a 2015 Subaru (x2... One for me... One for hubby) and couldn't be happier. I feel like I'm driving a luxury vehicle. Suburu really is love! Speaking of love, I love this dealership... Its immaculately clean and everyone is so friendly!

Swankoutback

May 16, 2015

I called ahead to check on the status of the Outback that I saw on their site, I spoke to "Old Dave" and he assured me it would be there waiting for my arrival. Upon driving into the lot I couldn't find the car, however this was because Dave already pulled it from the lot and had it waiting for me to test drive. Process from their on was effortless. Thanks so much Dave and the whole team at Mark Miller!

XVCrosstrek

May 7, 2015

My wife and I visited a couple of times to look at the XV Crosstrek before buying. The first time we met Dave Turcotte and spoke to him briefly about the vehicle and there was no pressure, just understanding of what we were looking for. By time we were ready to buy we happily called Dave and he made the buying experience as painless as humanly possible. A good man to work with and very helpful. We felt we got a fair deal and we'll certainly go see Mark Miller (and Dave) next time we are looking for a new car.

chelsea

May 4, 2015

I can't even say enough about how awesome our car buying experience was!! I LOVE their promise pricing. It makes buying a car and working with a salesman SO much better! My husband and I have already decided that we will be purchasing our next vehicle through them!

Makajr07

May 1, 2015

Probably the best car buying experience I have had. They were actually honest and kept to there word. I will always go back to this place. Todd Jensen helped me trade my truck and into an amazing 2015 WRX. This man was honest and did not waste my time. The manager and financing employee were also a great help. Zero hassle. Very respectful employees. Amazing customer service!!! Thank you!!!!

daveaphillips

Apr 28, 2015

Garrett was fantastic to deal with from the first time we walked into the dealership to the moment we drove our new car away. He worked hard to make sure we had the best experience during the process. I'd also say he went above and beyond the call of duty - coming into the dealership on his day off to help us through the final paperwork.A very genuine, friendly and considerate sales person - a rare find these day. Highly recommended, would return for another purchase without a second thought.

angelofsarcasm73

Apr 26, 2015

I would and will recommend Mark Miller Subaru to everyone I know our hear of looking for a car. Todd was a superb sales associate, and treated me with kindness and compassion like nowhere I've ever been. I'm so happy with my car as well!!! Thanks guys!

Gordon Woolsey

Apr 23, 2015

We spent three months test driving so many different cars from so many different dealers. And When my wife test drove the Subaru Legacy (Limited Edition) at Mark Miller Subaru, it was love at first sight. The car was the right size, shape, & color and had all the safety features she desired and wanted. Working with Kurt Moyer was the icing on the cake. He was really courteous, kind, patient, and very professional in his approach and knowledge of the vehicle. We appreciate his quick response, when called upon. He allowed us the time needed to make the right decisions for us. And encouraged us to look around and come back whenever we wanted to test drive the car again. Thanks for the "NO PRESSURE" approach and patience with us. The Subaru we purchased was for my wife. She's never had a brand "NEW" car before, so was quite nervous anyway. She is extremely happy with her new Subaru and as we all know " When Mamma's Happy, Everyone's Happy!!! Thanks Again Kurt and the whole team at Mark Miller Subaru for making the car look and run beautiful! Gordon Woolsey

Gordon Woolsey

Apr 23, 2015

We spent three months test driving so many different cars from so many different dealers. And When my wife test drove the Subaru Legacy (Limited Edition) at Mark Miller Subaru, it was love at first sight. The car was the right size, shape, & color and had all the safety features she desired and wanted. Working with Kurt Moyer was the icing on the cake. He was really courteous, kind, patient, and very professional in his approach and knowledge of the vehicle. We appreciate his quick response, when called upon. He allowed us the time needed to make the right decisions for us. And encouraged us to look around and come back whenever we wanted to test drive the car again. Thanks for the "NO PRESSURE" approach and patience with us. The Subaru we purchased was for my wife. She's never had a brand "NEW" car before, so was quite nervous anyway. She is extremely happy with her new Subaru and as we all know " When Mamma's Happy, Everyone's Happy!!! Thanks Again Kurt and the whole team at Mark Miller Subaru for making the car look and run beautiful!Gordon Woolsey

Marti175

Apr 16, 2015

Dreading to buy a vehicle because of past experiences over a decade and a half ago, the experience at Mark Miller was incredible. We found a vehicle through our own choosing without pressure. The price for the vehicle was even lower than online vehicle appraisal sites. A small cosmetic scratch found on the vehicle is also attentively being addressed for no charge.

Brz

Apr 14, 2015

I bought my first car last year from Mark Miller Subaru and when I felt like it was time to buy my dream car I knew I would come back. Jon Barney worked with me on getting my BRZ and he was just so incredibly wonderful to work with. He was very optimistic and had great advice and knowledge, he never stopped exceeding my expectations. He went above and beyond, everything about Mark Miller Subaru is top notch!

FelixBRZ

Apr 14, 2015

I bought my first car last year from Mark Miller Subaru and when I felt like it was time to buy my dream car I knew I would come back. Jon Barney worked with me on getting my BRZ and he was just so incredibly wonderful to work with. He was very optimistic and had great advice and knowledge, he never stopped exceeding my expectations. He went above and beyond, everything about Mark Miller Subaru is top notch!

WRX VROOOOM

Mar 30, 2015

I had a great experience purchasing my first new car from Mark Miller South Towne. Scott Hall was personable and knowledgeable, and very helpful after the sale.. He made sure that i was presented with all of my financial options, and didn't mind how fast i drove test driving my WRX. I will return to him and Mark Miller for my next new Subaru

bob948

Mar 26, 2015

I had a good experience at Mark Miller Subaru. They kept all their promises and made sure I was satisfied. Jon Barney helped me buy a Subaru and he made sure I had all the options I wanted. He also gave me a good price on it. He made buying a new car a fun and learning experience.Josh Gathercole also taught me many things about my new Subaru and it arrived. He was very accommodating and considerate.

MikeT

Mar 25, 2015

Everyone I came into contact at the Dealership was superb. All my questions were answered satisfactorily, I never felt as if I was intruding in their day, I felt welcomed and I never felt pressured to buy anything...but I eventually did...and I'm glad I did. I've already used the Service Department twice and was impressed at their prompt service and professionalism. All in all, quite a change to many of my previous car buying experiences.

weeezie

Mar 22, 2015

although I had a great service experience I noticed that they were very busy because they only had 1service advisor today. I think it would behoove them on Saturday to have an additional service advisor. other than that I was very pleased and will continue to take my subaru to mark miller for his every need.

Veronica

Mar 19, 2015

I recently bought a Subaru Legacy at this dealership and was a little nervous when I first arrived. This is the first time I've bought a car and wasn't sure what to expect. Dave helped me out tremendously and made my car buying experience incredible! He wasn't pushy at all and let me explain my needs and answered all of my questions. I will definitely buy all of my future cars from him and this dealership. Everyone else I worked with were really nice and helpful as well! I love my new car!

Avery

Mar 19, 2015

Dear Team,You guy's were very helpful, professional, courteous! Treated my wife and I with respect like people should be. No pressure, no car zombies when we drove in on the lot. Totally great service

Veronica

Mar 18, 2015

I recently bought a Subaru Legacy at this dealership and was a little nervous when I first arrived. This is the first time I've bought a car and wasn't sure what to expect. Dave helped me out tremendously and made my car buying experience incredible! He wasn't pushy at all and let me explain my needs and answered all of my questions. I will definitely buy all of my future cars from him and this dealership. Everyone else I worked with were really nice and helpful as well! I love my new car!

Tyler

Mar 8, 2015

This was the best experience I've ever had buying a car. I love my Subaru Legacy. Jordan was very knowledgeable, friendly, and helpful. Keith got us through financing quickly and was very professional and friendly. My favorite dealership by far and a car buying experience that was pleasant. I'll go back to Mark Miller Subaru for next car for sure!

Tyler

Mar 8, 2015

This was the best experience I've ever had buying a car. I love my Subaru Legacy. Jordan was very knowledgeable, friendly, and helpful. Keith got us through financing quickly and was very professional and friendly. My favorite dealership by far and a car buying experience that was pleasant. I'll go back to Mark Miller Subaru for next car for sure!

bgardner

Feb 25, 2015

We went to Mark Miller just to look around. We knew what we wanted but weren't ready to buy. We made sure we told Kevin that when he came over to talk to us. He said that was fine. He didn't force us to buy. We left without buying. Kevin didn't call and harass us. It was great. We came back when we were ready to purchase. They didn't have the color of the car we wanted. Kevin worked his magic and got it for us the next day. He was amazing! I love how great Kevin was with us.

Logan severe

Feb 24, 2015

I have bought my last 2 cars from Tony and he is always super knowledgeable and presents every option that I have. He is never pushing but gives advice when needed. He truly makes my car buying experience an enjoyable one! If you are looking for a new salesman, Tony is your guy!

Elizabeth Crofts

Feb 21, 2015

Garrett is pleasant, patient, and not pushy. It was all about my satisfaction when purchasing a car. He also seems knowledgeable and was great when I negotiated with him.

flashgordon

Feb 21, 2015

Garrett is pleasant, patient, and not pushy. It was all about my satisfaction when purchasing a car. He also seems knowledgeable and was great when I negotiated with him.

jjordan

Feb 19, 2015

This was my first car shopping/buying experience and nothing will ever beat it. Jordan was super helpful and made sure I knew all my options so that I was making an educated purchase. Jordan and Chris stayed until after 10 pm that night to make sure everything got completed and that I got what I wanted.

Rebecca

Feb 19, 2015

We spent sometime looking for a new car and had been to several different dealers. The no pressure approach and the brand was what sold Mark Miller and Kevin to us. Kevin was very kind and patient with us, me especially, I was not sure whether trading in my car was what I wanted to do and it was quite traumatic, but we all have to grow up sometime and a Subaru was just the ticket and our salesman did just the job. We love the quality of service from the dealership and all the awesome things that come along with owning a Subaru. Thank you Kevin!

JB3962

Feb 18, 2015

I have been doing business with Mark Miller for years. I know I will get a fair price, and be treated like I matter. This purchase was not different. I will continue to come back.

sohclude

Feb 18, 2015

I had a great used car buying experience thanks to Mark Miller Subaru. I've always been hesitant and skeptical about buying cars out of state but found a car I really want. So my girlfriend and I made an exception and gave Mark Miller Subaru a try. We were not disappointed. Louis Mathews help made the process really easy. He personally came to the airport to pick us up. Louis was extremely friendly and so are all the other staffs. John "Limbo" helped me with the financing and was extremely knowledgeable. He got me in and out in no time. We got to test drive "my car" and I immediately know I'm taking it home. Louis did not rush me during the test drive and pretty much let me do what I needed to do. My girlfriend and I drove it home the same day, a 10 hrs drive, but we were extremely satisfied. Buying the car we want is one thing, but accompanied with great services and people completely puts the experience over the top.

Teresa

Feb 11, 2015

We purchased our first Subaru 8 1/2 years ago; it was a very high pressured sale but we really wanted our Outback. We have had all the service done on our Outback at the South Towne Subaru dealership; Robert Baldwin has always taken care of us and treated us well. It was time to purchase a new Subaru Outback and Dave Turcotte was so kind, patient and no pressure from him at all. We will continue to have our service done at this dealership. Overall we have been very well taken care of.

Teresa

Feb 11, 2015

We purchased our first Subaru 8 1/2 years ago; it was a very high pressured sale but we really wanted our Outback. We have had all the service done on our Outback at the South Towne Subaru dealership; Robert Baldwin has always taken care of us and treated us well. It was time to purchase a new Subaru Outback and Dave Turcotte was so kind, patient and no pressure from him at all. We will continue to have our service done at this dealership. Overall we have been very well taken care of.

Uthealthcoach

Feb 9, 2015

After looking at Subaru's for the first time ever at the Auto Expo and then going for a test drive the next day at a dealership I fell in love! I did a lot of research on different cars in person, on test drives and online including the Edmund's app which is how I found my car. The perfect specd car brought me to Mark Miller but Matt, Roger and Kurt in the Internet department and the rest of this awesome dealership are why I'll return again and again!!!! LOVE MY WRX!!!

Stacie

Feb 3, 2015

My experience buying the car was a typical car buying experience. We haggled a little and negotiated a price we were both happy with, for both the car and my trade. It was after I bought the car that I was impressed. I had already test driven new Outbacks at other dealerships and knew exactly what I wanted when I arrived, so I hadn't driven the car. After I left the finance office, Todd caught me in the parking lot and spent 20-30 minutes helping me set up my bluetooth, maintenance reminders, and explaining all the buttons. He showed me more than anyone had previously shown me during test drives. I had already purchased the car, so Todd didn't have to spend the extra time with me. But he did, just to make sure I knew how to run everything.

Alex Olsen

Feb 2, 2015

My sister purchased a Subaru Crosstrek XV from Dave and she said that he was just wonderful so we got in contact with him, let him know what we were looking for and he said that he would keep an eye out for us. It wasn't more than a few weeks later when he called us and showed us a 2002 Subaru Legacy Outback. He treated us well, kept us entertained and kept his word. We purchased the car and I love it. The overall experience was wonderful and he really followed through quite well. I would go back to Dave again. Great experience.

Carol Ernst

Jan 20, 2015

A no pressure...not at all. Just helpful service. It was a pleasure working with Dave to purchase our new 2015 Outback. We now look forward to going into the dealership and having our car serviced. I've never had a service person assigned to me when I purchased a car...only a different person each time I've been in. Not only that, but my sales person, Dave Turcott also want me to text him to let him know when and for what service I'm coming in to have done, so he can check in on us too. And how about the conseirgeres, Josh, is coming to our house to set up our garage door openers and again show us how to use all the gadgets and we can call him anytime (and Dave, who gave us his cell and said call me anytime...24hr 7days a week) we have any question on how to operate anything on the car! Thank you Mark Miller for a grey sales experience!

Carol E.

Jan 20, 2015

A no pressure...not at all. Just helpful service. It was a pleasure working with Dave to purchase our new 2015 Outback. We now look forward to going into the dealership and having our car serviced. I've never had a service person assigned to me when I purchased a car...only a different person each time I've been in. Not only that, but my sales person, Dave Turcott also want me to text him to let him know when and for what service I'm coming in to have done, so he can check in on us too. And how about the conseirgeres, Josh, is coming to our house to set up our garage door openers and again show us how to use all the gadgets and we can call him anytime (and Dave, who gave us his cell and said call me anytime...24hr 7days a week) we have any question on how to operate anything on the car! Thank you Mark Miller for a grey sales experience!

pabeck

Jan 12, 2015

Just wanted to give a shout out and thanks to Dave Turcotte and Mark Miller Subaru for making the process of buying a new Subaru smooth and seamless. I ordered a 2015 Legacy 3.6R and Dave was very helpful in providing all the info needed to get exactly what I wanted. He stayed in touch with us regarding updates as to when the car would arrive and then when we picked it up he was patient and thorough explaining all the technology, and there is a lot of technology in this car. We purchased a new 2012 Outback from them before so we knew what to expect. I'll probably return to Mark Miller for my next Subaru and if "Old Dave" is still around I'll definitely look him up.

pabeck

Jan 12, 2015

Just wanted to give a shout out and thanks to Dave Turcotte and Mark Miller Subaru for making the process of buying a new Subaru smooth and seamless. I ordered a 2015 Legacy 3.6R and Dave was very helpful in providing all the info needed to get exactly what I wanted. He stayed in touch with us regarding updates as to when the car would arrive and then when we picked it up he was patient and thorough explaining all the technology, and there is a lot of technology in this car. We purchased a new 2012 Outback from them before so we knew what to expect. I'll probably return to Mark Miller for my next Subaru and if "Old Dave" is still around I'll definitely look him up.

Howard

Jan 7, 2015

After several test drives we were excited to make our way back to Mark Miller Subaru! Excellent experience and thoroughly enjoyed working with the staff. We can't thank Roger enough for his patience and thorough review of the entire buying process! We are enjoying our new Crosstrek and would recommend Mark Miller Subaru, and especially Roger, to anyone considering a Subaru!

rshillshooter81

Jan 6, 2015

Bottomline if you want a Subaru, Garrett is the man to see, this is the second car we have purchased from him and it will not be the last. We recommend him to everyone!

Cierra

Jan 2, 2015

I have bought many cars from this Dealership. I wouldn't go anywhere else. They are always focused on making your car buying experience a positive one. Car buying is stressful to begin with and to leave with an amazing car and a great experience you can't ask for anything better. We have bought a few cars with Garrett and couldn't be happier. He was personal, and did everything he could to make it a good experience. I recommend everyone to him. He doesn't try to get you out the door in anything and be unhappy, he makes sure it is something you want and that you are walking away a happy customer. I lease my cars so I come back every 2 1/2- 3 years so I am sure to come back to Garrett every time.

optimus_grine

Jan 2, 2015

I found Jon to be extremely knowledgeable with the many questions I asked in regards to the Impreza WRX/STI model that I was considering. My story is a unique one in that 7 weeks ago, we had agreed to terms on a vehicle very much like the one I ultimately purchased 7 weeks later. Upon arrival at the dealership an unfortunate accident had taken place. The Impreza WRX/STI's rear bumper got scratched up. Jon was forthright with what happened and I made the decision to wait it out on a brand new one that was set for production and delivery in December 2014. I couldn't be happier with my decision. There is nothing like knowing your vehicle (2015 Impreza STI limited) is being made and shipped to the US and ultimately Mark miller South towne. All things considered, Jon and the dealership put honesty and integrity at a premium. Financing went fairly smooth with only an early speed bump encountered at the beginning. The finance dept was able to secure 1.9% financing which is virtually nonexistent in the current market. I will highly recommend Mark Miller Subaru, specifically Jon Barney, for their future car purchasing needs. Sincerely, Nathan P Griner

cleek

Jan 1, 2015

I have now bought two cars from Mark Miller Subaru South Towne and I have had an amazing experience both times. I needed to upgrade my car from an Impreza to a Forester and my salesman helped me through the whole process from start to finish to make sure I got the most out of my old car and the most out of my new one.

lan1988

Dec 30, 2014

Garrett ( salesman) was not very friendly. Had no customer service skills whatsoever. He made me feel very unwelcome and like a bother. I did not buy a car from him and would not recommend anyone going to this dealership.

SJ182

Dec 29, 2014

Christmas eve we made an inquiry. Got a call from Matt. We setup a time we'd come down after we spoke with the bank. Set an appointment time to come first thing after Christmas because they had were closing early. Was assured by Matt they wouldn't sell the car. Showed up 9 AM check in hand and it wasn't the right car we'd made an inquiry on... They had sold that car. After reading more reviews this seems to happen a lot with this dealership. My advice is avoid the internet sales team. Go into the dealership personally.

EPB

Dec 26, 2014

My experience working with "Old Dave" was very positive. It had been 12 years since I last bought a car. I was uncertain and somewhat overwhelmed in seeing all the cars out there. When I got to Mark Miller Subaru and met Dave things started to change. He was most kind and very well informed. He was patient with me. I had narrowed my search down to two car makes. I kept coming back to the Outback. It ended up being my final choice. I am so happy with the professionalism Dave showed and how he took time to explain everything.. I was especially impressed with how he said we had started a partnership buying the car...that I could call him anytime about anything!!! I truly felt/feel the support. I did not expect this and I'm thrilled to have it. Thanks, Again! EPBurke

Optimus

Dec 23, 2014

I found Jon to be extremely knowledgeable with the many questions I asked in regards to the Impreza WRX/STI model that I was considering. My story is a unique one in that 7 weeks ago, we had agreed to terms on a vehicle very much like the one I ultimately purchased 7 weeks later. Upon arrival at the dealership an unfortunate accident had taken place. The Impreza WRX/STI's rear bumper got scratched up. Jon was forthright with what happened and I made the decision to wait it out on a brand new one that was set for production and delivery in December 2014. I couldn't be happier with my decision. There is nothing like knowing your vehicle is being made and shipped to the US and ultimately Mark miller south town. All things considered, I consider Jon and the dealership as a whole to have put honesty and integrity at a premium. Financing went fairly smooth with only an early speed bump encountered at the beginning. The finance dept was able to secure 1.9% financing which is virtually nonexistent in the current market. I'm will highly recommend Mark Miller subaru and specifically Jon Barney for their future car purchasing needs.Sincerely,Nathan P Griner

jeannekjc

Dec 21, 2014

Having searched for many, many months to find a use-friendly Subaru dealer who would actually talk to me, I was delighted to find Mark Miller South Towne! Dave Turcotte was the ultimate professional and a most caring human being! He made the whole shopping, test driving, picking out all the options, thinking about it, etc. etc. actually enjoyable, comfortable and easy. He found exactly what I wanted and kept me well informed of the whole process. The dealership then sent someone to my home to help me learn all the details of the 2015 models and have assured me they will help with any concerns or questions I have about the car. All the Subaru dealers should be like this one! Definitely one I will recommend to any and all of my car buying friends!

Terry

Dec 18, 2014

My friend has bought 2 cars from Mark Miller Subaru over the past 7 years. I've accompanied him during both purchases and on many of the trips for routine and maintenance that he's done with them. Because of his satisfaction with his cars and how he's been treated, along with my own observations, I purchased my first Subaru this past October. I used his same salesman, "Old Dave" Turcotte and am elated with the experience. Dave and the Mark Miller staff have proven over and over that they are a customer oriented dealership and they want their customers to have positive experiences so that they keep coming back. It's been a refreshingly pleasant experience and I'm happy now to be part of the family. The other Miller's in Utah (you know that guy) could really learn a thing or two from the Mark Miller company.

toby.miller.77

Dec 13, 2014

My wife and I found a great looking WRX on the Mark Miller Subaru web site. Our salesman Rodger was great to work with and eased our fears of purchasing a vehicle from out of state, he even picked us up at the airport early Saturday morning. We had a wonderful breakfast from the cafe at the dealership while we waited for some of the paperwork. We had much better experience with the Mark Miller team than our local Subaru dealer.

Abbey Jackson

Dec 12, 2014

Tony and Nate were awesome! They made buying my first car a breeze. They were very helpful and answered all questions I had. I would recommend this dealership to anyone!

Tdehaan

Dec 11, 2014

Ordered car 6 weeks ago and delivered better than we originally agreed upon. Dave is very honest, sincere and professional. The dealership employees are professional also. No high pressure there. It was a awesome experience. Thanks Dave and Mark Miller Subaru

kmteerlink

Dec 9, 2014

I have know Jordan for years. I first bought my son an Impressa, Then I got a Tribeca, loved that car. This year I bought an Outback, well my husband bought an outback from Jordan Rock and surprised me It was awesome. Jordan does a great job.

KMT

Dec 7, 2014

I have know Jordan for years. I first bought my son an Impressa, Then I got a Tribeca, loved that car. This year I bought an Outback, well my husband bought an outback from Jordan Rock and surprised me It was awesome. Jordan does a great job.

dan.jolley.12

Dec 6, 2014

We absolutely loved the experience we had at Mark Miller. I started researching and emailing with the internet department. They were very quick to respond and answered all my questions thoroughly. We then decided to go look at some cars in person. I was dreading the classic car salesman pressure and the "What can I do to get you in this car today?" crap. There was NONE of that at all. Totally zero pressure!! I straight up told Matt that we weren't buying a car that day and he was perfectly fine with that. He said it was smart to get the research part out of the way. We took the Crosstrek, Outback and Forester out for a test drive before deciding the Forester was it. We talked to Matt about pricing and he took us to his office and gave us a complete breakdown of monthly payments and options we had. All this after I said we weren't buying that day. We left with a very good offer on the Forester (thanks to TrueCar). The way home we decided that we were going to get the car. A couple days later we submitted our finance application and Matt immediately texted me to get the process going. By the time we got there basically everything was done except the signing. We went to pick up the Forester and were in and out in probably 45 minutes. There were no hidden added costs or anything like that. They showed us options for different warranties but again, NO PRESSURE. Everything was our choice and if we made a decision, there was no up-selling. This is my third new car purchase and far and away, these guys were the best. We will definitely be back in the future.

Nakodthe3rd

Nov 28, 2014

I researched new cars for quite a while before making my purchase, going to numerous Subaru dealerships and interacting with many more online. By far Tony at Mark Miller South Towne was the best. No pressure to buy, no gimmicks, no hassle. I had to order my car and it took a few months, and Tony was up front with me the whole time. I love my 2015 WRX and would do it all again. I'm glad I didn't end up going with any of the other dealerships i dealt with.

Nathanael Davis

Nov 28, 2014

I researched new cars for quite a while before making my purchase, going to numerous Subaru dealerships and interacting with many more online. By far Tony at Mark Miller South Towne was the best. No pressure to buy, no gimmicks, no hassle. I had to order my car and it took a few months, and Tony was up front with me the whole time. I love my 2015 WRX and would do it all again. I'm glad I didn't end up going with any of the other dealerships i dealt with.

esmetillotson

Nov 26, 2014

We are so happy with the experience we had buying our brand new Forester. Thank you Jon for making it so easy. We felt so comfortable the whole time. Great service and great advise. It also helped that you had exactly the car I wanted with all the extras!

GCraw

Nov 14, 2014

Mark Miller Subaru Southtowne provided us with best buying experience we have ever had!we look forward to working with this dealership in the future!

gcraw311

Nov 13, 2014

After having worked with many other dealerships in the past, it is very easy to say that the experience at Mark Miller Subaru Southtowne was the best I've had! "Old Dave" knows his stuff and made our experience a painless and enjoyable one! I look forward to working with this dealership in the future!

Nick Hatton

Nov 11, 2014

We had a wonderful experience. Todd Jensen, was exactly the salesman we needed We really appreciated his help and thoughtfulness and he found us a great car in our price range without pressuring us. We will definitely be coming back again.

anakin876

Nov 11, 2014

We had a wonderful experience. Todd Jensen, was exactly the salesman we needed We really appreciated his help and thoughtfulness and he found us a great car in our price range without pressuring us. We will definitely be coming back again.

Justin Rosengreen

Nov 11, 2014

Had such a great experience buying my wife's Subaru from Kevin Edwards from Mark Miller Southtowne that I returned to buy my own a year later. Kevin is one of the best salesmen that I've had a pleasure to work with.

Pamee Wells

Nov 11, 2014

First off I have experienced a lot of the dealerships In the SLC area over my 61 years. This is the first Dealership that was hassle free, No pressure and no sales pitch. They sold me a great car with no cover-ups. Service was quick to assist. They treated me with respect and Jordan Rock fought to get the car at an affordable price for me as did the finance managers I worked with.I highly recommend this dealership and have already told a few friends at work about their excellent service and well kept used cars. Thank you all for helping me feel secure in my new used Honda. Pamee Wells

TerrificTonya1

Nov 11, 2014

We have been loyal Mark Miller Toyota customers for years. The Mark Miller team has always been good to work with. So...when we decided to look at the Subaru Outback, we went directly to Mark Miller South Town Subaru and have been so happy with the service we received there. We love their no pressure approach and working with Kevin Edwards was an awesome experience. Kevin was great from the second we met him. We ended up ordering our Outback. Kevin did everything possible to get the car we wanted. Kevin's recommendations for us were spot on! Kevin was honest and upfront and worked with us on pricing and financing. We made changes to our order after the order was placed, and Kevin (who was on vacation) worked hard for us and made the desired changes we wanted, without a complaint. Kevin was great at keeping us updated as to when our "Subi" would arrive. When it arrived, Kevin made sure he was there when they took it off the truck to inspect it. We received our new Subaru Outback last night a week ahead of when it was scheduled to arrive. The service at delivery was again exceptional. It is just what we ordered and even more than we expected. Kevin came in on his day off to deliver it to us. He knew I wanted it perfect and he made sure of it. Thank you Kevin and thanks to the Mark Miller Subaru team for making our Subaru shopping experience...outstanding. The Grant Family

Dirk n Carrie

Oct 23, 2014

Buying a new car without all the pressure was simply a dream come true for my wife and I at Mark Miller Subaru Southtown. Young man Dave as I call him made all the difference in the purchase of our new outback. Dave is knowledgeable and cares about everyone and does all he can to meet your needs in a vehicle. Everyone at this dealership was terrific and I recommend them to anyone interested in a new ride. Thank you for treating us so special. We love our new subaru.

dirkmenzel

Oct 22, 2014

Buying a new car without all the pressure was simply a dream come true for my wife and I at Mark Miller Subaru Southtown. Young man Dave as I call him made all the difference in the purchase of our new outback. Dave is knowledgeable and cares about everyone and does all he can to meet your needs in a vehicle. Everyone at this dealership was terrific and I recommend them to anyone interested in a new ride. Thank you for treating us so special. We love our new subaru.

ariane.collingwood

Oct 3, 2014

Roger Reier is amazing to work with! I told him what it was I was looking for, he found it at the other dealership and brought it to the Southtowne location. Just so I could test drive it. I ended up buying the car, the finance guys were able to keep payments where I wanted. Roger is honest and trustworthy, a great guy to work with.

Subaru Kid

Oct 3, 2014

This was my first experience buying a car at Mark Miller Subaru. Dave Turcotte is an great salesman! He is extremely knowledgeable, honest, and he is truly interested in helping his customers chose "the right car". Dave was great to work with and I appreciated the fact that he went the extra mile to ensure all my questions were answered.

stevenposborne

Sep 30, 2014

Jon Barney was a fabulous salesman. He was honest, straightforward and did not give us a run-around, like we got at some other dealerships. I would recommend him to anyone! The entire dealership seems to have its act together.

Richard Porter

Aug 25, 2014

Our first needs were met on the internet, then on the phone. Information I received was MOST helpful in making our decisions - especially as to when to buy. Whne we visited the delaership we were listened to and helped, not pressured. Overall this was a very positive experience and I would easily recommend Mark Miller Subaru to firends and others.

Eva

Aug 12, 2014

I would definitely buy another car from Mark Miller. The friendly people made the buying experience very pleasant and helpful. I got exactly what I wanted.

evahollister

Aug 12, 2014

I would definitely buy another car from Mark Miller. Tony Connell was very patient and knowledgable. The hybrid cross trek subaru is a very nice car and gets great gas mileage.

HSoriano

Aug 7, 2014

I replaced my 2000 Subaru Outback with 203000 miles on it for a 2012 Outback with 26000 miles. Me and my children are in Heaven. Thank you!!!!

lissy.lue

Aug 6, 2014

Dave Turcotte at Mark Miller Subaru South Towne is one of the most honest and friendliest people we have ever come across. Although they specialize in New Subarus, Dave got us into a newer pre-owned car for me that I not only love but would probably bite your hand off if you tried to touch it. Dave did it right and we will always return!

newsubielove

Jul 22, 2014

This was by far the best car buying experience. Roger R was great, I was very specific about my needs and when I came in he had them ready to show and with Air on which helped in 100 degrees weather! When we were ready make a purchase, we agreed on trade in value and met on agreed upon amount without feeling pressured! Dave did our paperwork quickly and Cory got our tint in and it looks great! We had issue with windshield and scratches and they are taking care of that for us!. I love my 2013 XT! I'm so glad I went there

SubyGuy

Jul 18, 2014

Mark Miller Subaru is not what I wold call a typical dealership. The sales people are not pushy. I don't feel dirty or that I might be taken advantage of. I was in there 3-4 times and test drove the car I wanted. None of the salesmen had to tag along. They offered to let me take it up the canyon to make sure it handled the way I wanted. Not ONCE was price or "what do you want your monthly payment to be" or "Do you have a trade in" or "How much are you planning to put down?" discussed. We didn't talk numbers until I was ready. Dawn is the nicest! Kevin was very helpful, and Pete is awesome! I have owned Subaru's for over 10 years and I always have them serviced at Mark Miller Subaru. The Service department is great. They do everything they can to maintain my car and make recommendations and make it easy on my wallet. I would highly recommend anybody in the market for a new Subaru (or I know they also have other used vehicles) to check them out!

jayoli528

Jul 18, 2014

Mark Miller Subaru is not what I wold call a typical dealership. The sales people are not pushy. I don't feel dirty or that I might be taken advantage of. I was in there 3-4 times and test drove the car I wanted. None of the salesmen had to tag along. They offered to let me take it up the canyon to make sure it handled the way I wanted. Not ONCE was price or "what do you want your monthly payment to be" or "Do you have a trade in" or "How much are you planning to put down?" discussed. We didn't talk numbers until I was ready. Dawn is the nicest! Kevin was very helpful, and Pete is awesome! I have owned Subaru's for over 10 years and I always have them serviced at Mark Miller Subaru. The Service department is great. They do everything they can to maintain my car and make recommendations and make it easy on my wallet. I would highly recommend anybody in the market for a new Subaru (or I know they also have other used vehicles) to check them out!

JenPulley

Jul 16, 2014

Dave went out of his way to make sure we had the car we wanted, and in our price range. It was a great experience to work with him. This is my second time buying from Mark Miller Subaru. The first time was in 1996. Eighteen years and 210,000 miles later I guess, it was time for a new car. It was even better the second time around. There was no high pressure selling, no condescending or xxxxxxxxxxxx attitude, which is was so surprising to still find that as we started shopping for a new car. Dave was the first sales person we found and the last one we went back to. We looked at Honda, Toyota, and Hyndai and came back to Subaru. It was not a pleasant experience with these other dealerships. Overall, we love our new Forrester and had a great experience with Dave.

SammE Hoe

Jul 16, 2014

I honest have never bought a new car through a dealership, so for starters i was very apprehensive. Especially after my visit at Nate Wade Subaru which was bland, unhelpful, and a supreme disappointment. I walked into Mark Miller Subaru with my cousin and her husband and was looking at the 2014 WRX that was in the show room. That was when I was approached by Jordan who was telling me about the car and how he was an avid WRX and STI fanatic. When he asked how he could help us, I immediately told him about what I was looking for and we got to it. He upsold me on a 2015 WRX and told me about all the great features that were going to be in the new car. Then once I had ordered the car, he kept me updated every few weeks to a month with the status of the car. Unfortunately he was not in when I came to pick up the car, although i worked with George who was great as well. Was extremely friendly and great to talk to as well. I also worked with Chris who helped me with the financing and was joking with him about signing with blood and signing my soul away. They all were great to work with and Alex himself was great when it came to getting my car detailed before i had to go back to working on the road. Thank you guys for all your help and i look forward to the future.

Jspirito

Jul 7, 2014

We called on the phone knowing that we wanted a basic package on the forester. Jason produced three cars we could afford and helped us get the paperwork done over the phone. If that wasn't enough, he was also able to deliver the car to us because we had no way to get to the dealership. This goes above and beyond what we expected of customer service! Jason and Mark Miller Subaru highly regard their customers, and we appreciate their attention to our unique needs. Thanks again, Jason Murdoch.

Jtylr206

Jun 29, 2014

This dealership is awesome they made car buying so easy no pressure. Tony Connell was great there were no number games they laid it all out up front. I am now a customer for life.

Ryleeruiz

Jun 15, 2014

As a first time car buyer, I do not think this dealership could have made this process easier for me. Tony, the sales consultant who assisted me, was very friendly and patient with all of my questions. I appreciated the relaxed atmosphere of the dealership as a whole. There was no pressure involved. I felt that the prices on the vehicles were competitively marked from the start. I was simply given information and options in order to make an educated decision on my own time. For future purchases, I will definitely be returning to this dealership.

nataliecowdell

Jun 9, 2014

It was nice to stop in to look at the subarus and not be attacked and pressured like some other car dealerships I've been to. I enjoyed the test drives, and looking around and talking to the salespeople. I felt like it was ok to just stop in for a quick visit, and I would easily be able to leave without people making a fuss over it. Very relaxing!!!

vwebb43

Jun 9, 2014

Have purchased 10 Subaru's over the years because they are great cars. At least 8 of the cars have been purchased from Mark Miller. In the past we have worked with Pete the sales manager & did again, however Pete had Dave Turcotte assist us. We purchased a 2015 Crosstrek for my wife. I have purchase many cars over the years from various dealers but Mark Miller is by far the best dealership I have worked with. Also Dave is the most professional & down to earth sales person we have ever worked with. He took an interest in us & explained everything in detail about our new car. Buying our new Crosstrek was an easy & great experience especially with the assistance of both Pete & Dave. I might also add that the service dept. at the Mark Miller location on State Street is the very best in the Country.

rtk1

May 30, 2014

We were greeted like we were old friends. It didn't take but a couple of minutes to see that working with Dave would be a pleasant experience. We feel good about all phases of the selection and purchasing process with Dave at Mark Miller Subaru. e highly recommend the salesman and the dealership. We were treated right and I feel like I got a good deal on my Outback. I'm sure I will deal with them again.

Subygirl3

Apr 30, 2014

Very impressed! We LOVE Mark Miller Subaru & were grateful for their patience, kindness & expertise! We had a great experience & because of the amazing people there, we ended up not buying only one car from them...but two! Thank you to Jason & Rodney for all of the time & effort you made for us. You made such a difference in our experience & were very impressed!

subygirl3

Apr 29, 2014

We LOVE Mark Miller Subaru & were grateful for their patience, kindness & expertise! We had a great experience & because of the amazing people there, we ended up not buying only one car from them...but two! Thank you to Jason & Rodney for all of the time & effort you made for us. You made such a difference in our experience & were very impressed!

mexican

Apr 10, 2014

After posting a review about my experience with my used car the dealership contacted us they said to bring in the car so they could look at the car. Hopefully the problem is fixed. I'm glad they contacted us and tried to fix the problem, if i knew i could take the car back so they could look at the problem i was having, i would have taken it.

will05iam

Mar 31, 2014

I am an old lady who knew exactly which car she wanted and did NOT want to be pressured. I found the car on the internet and then found Mark Miller Subaru South Towne. Jon was delightful to work with while buying the car and Pete was upfront about my needs in the service agreement department. I felt that the price for the car and the price for the service package were very fair. I had, after all, done my homework!

Radcon

Mar 27, 2014

This is the third Subaru I have bought from Mark Miller Subaru. The other two were from the mid town dealership but I believe the South Towne dealership is even better which is hard to believe with my earlier purchases haven been the best I had ever encountered up to that point. None of the games were played of "I have to go to my manager etc..." Jon Barney my salesman and all of the other individuals I worked with were knowledgeable and pleasant to work with.

RadconSmarg

Mar 26, 2014

This is the third Subaru I have bought from Mark Miller Subaru. The other two were from the mid town dealership but I believe the South Towne dealership is even better which is hard to believe with my earlier purchases haven been the best I had ever encountered up to that point. None of the games were played of "I have to go to my manager etc..." Jon Barney my salesman and all of the other individuals I worked with were knowledgeable and pleasant to work with.

bsouthwick

Mar 24, 2014

Garrett was very helpful and went above and beyond to help me find a vehicle that hit my price point. I would work with him again.

blueyesgirl

Mar 20, 2014

Mark Miller Subaru was really wonderful. Everyone was so friendly and knew their stuff. Service was fast and efficient and we got a great deal.

angelamnelson1

Mar 12, 2014

Customer service was excellent! Everything was clear to me with my purchase. I loved that I didn't feel pressured! Dave was so nice! He talked with my dad and me like we were old friends and actually let us look around! Love my Subaru! Thanks again Dave!

Acampbell

Mar 11, 2014

The team at South Town are amazing! When we went to buy a car we let Jordan Rock (our salesman) know exactly what our parameters were. He showed us a car right off the bat that fit our needs, and in the price range that we asked for. After asking if we wanted to take it for a test drive he said he would get the keys for us and asked when we anticipated on returning. We let him know that we had a couple of errands to run and asked it two hours were ok. He said that was great. When we returned we let him know that we had taken the car to another dealer to compare a similar car but different make. He applauded us for comparing cars side by side and taking the initiative to be informed. After about a week of having the car our transmission started having issues. We took the car into the dealer to see what they could/would do. The had their mechanic, Billy, look at the trans. He let us know that it could be a couple of things. The most common cause was the casings. The dealership replaced the casings at no cost to us. When that didn't solve the issue they came to us with four different options, including giving our money back to shop elsewhere or to help find a car that fit the same parameters. The other options had to do with replacing the transmission. Long story short they ended up doing additional research to help find a solution that we were satisfied with regarding our transmission. The Finance manager Neil Christopherson was also amazing. He was very straight forward and honest with us during the whole ordeal. I normally avoid car dealerships when purchasing a car, but when forced to find a quick solution had to resort to looking at dealerships. We looked at several, and I mean several (3 full days worth) of dealerships. Although we found a car that was similar and that we also liked that was a little less in cost, ultimately we chose to get the car from this dealer because they 1. Were honest from the beginning (Didn't even try to get us to buy a more expensive car like the other dealers) and 2. Showed complete trust in us as buyers. 3. Even when our car was down they provided us with another car so that we weren't down a car with two full time jobs on different sides of the valley. I would like to note that the loaner wasn't just any car, it was a Brand New car with less than 1000 miles on it. I will be a customer for life if the service stays the same.

aandmcampbell

Mar 11, 2014

The team at South Town are amazing! When we went to buy a car we let Jordan Rock (our salesman) know exactly what our parameters were. He showed us a car right off the bat that fit our needs, and in the price range that we asked for. After asking if we wanted to take it for a test drive he said he would get the keys for us and asked when we anticipated on returning. We let him know that we had a couple of errands to run and asked it two hours were ok. He said that was great. When we returned we let him know that we had taken the car to another dealer to compare a similar car but different make. He applauded us for comparing cars side by side and taking the initiative to be informed. After about a week of having the car our transmission started having issues. We took the car into the dealer to see what they could/would do. The had their mechanic, Billy, look at the trans. He let us know that it could be a couple of things. The most common cause was the casings. The dealership replaced the casings at no cost to us. When that didn't solve the issue they came to us with four different options, including giving our money back to shop elsewhere or to help find a car that fit the same parameters. The other options had to do with replacing the transmission. Long story short they ended up doing additional research to help find a solution that we were satisfied with regarding our transmission. The Finance manager Neil Christopherson was also amazing. He was very straight forward and honest with us during the whole ordeal. I normally avoid car dealerships when purchasing a car, but when forced to find a quick solution had to resort to looking at dealerships. We looked at several, and I mean several (3 full days worth) of dealerships. Although we found a car that was similar and that we also liked that was a little less in cost, ultimately we chose to get the car from this dealer because they 1. Were honest from the beginning (Didn't even try to get us to buy a more expensive car like the other dealers) and 2. Showed complete trust in us as buyers. 3. Even when our car was down they provided us with another car so that we weren't down a car with two full time jobs on different sides of the valley. I would like to note that the loaner wasn't just any car, it was a Brand New car with less than 1000 miles on it. I will be a customer for life if the service stays the same.

marystudiowest

Mar 11, 2014

This was my first time coming to a Subaru Dealership. And my first time buying a Subaru. My Daughter and her Husband purchased a Subaru Outback. And they love it! She said, trying to buy a used Subaru. Is almost impossible. People buy a Subaru and will drive them until the wheels fall off! I love how it handled. And I was the passenger. So when I got to test drive the Outback I was impressed with the power and how it felt on the road.I was referred to Dave. I was pleased with how easy he was to talk to. We went over the manual and he explained it and made it easy to understand.I will be back! And I will be sending my Friends and Family!

mrander

Feb 27, 2014

I have bought all my Subaru's from Mark Miller, I was lucky enought to meet Dave Turcott on my last visit and he was very helpful in locating me a car and giving my pricing and financing options. When i was ready to make my purchase I went back to Mark Miller, and asked for Dave and he was more then helpful in getting me into my 2013 Subaru Legacy. Working with Dave was a very nice experience, no pressure and he even bought us lunch. It is so nice to work with a dealer and sales person that doesn't keep you hostage until you buy the car. Dave was also very helpful in showing me the features inside the car and teaching me how to use them. Thanks Dave, it was a pleasure working with you.

Logan

Feb 23, 2014

I started my Subaru buying experience at Nate Wade Subaru in Salt Lake City. After spending several hours with a salesman I got nowhere. He asked me not to shop around or look online among other things. It just didn't feel right. Very soon after I called Jason Murdock at Mark Miller. I worked with Jason a few months prior very briefly, and I kept his card because of his professionalism. He was eager to help me out right away, and on his day off. We scheduled a time to meet up the next day. Jason and the rest of his staff worked very quickly and created a no hassle environment. We were at the dealership for a couple hours, mostly because of the discussions with my family about the purchase. When we were finished Jason was right there to help us out. We noticed he had several other customers who were eager to work with him as well. I think that says a lot about how Jason is and the way he treats his customers. Everyone is coming back to Jason! I've never had a better, easier car buying experience. I got a great deal on a new Subaru, and I'll probably never set foot inside Nate Wade again. I know Jason at Mark Miller Subaru will take care of anything I need help with whether it's with my current Subaru or a future one. Thanks Jason!

Logester

Feb 23, 2014

I started my Subaru buying experience at Nate Wade Subaru in Salt Lake City. After spending several hours with a salesman I got nowhere. He asked me not to shop around or look online among other things. It just didn't feel right. Very soon after I called Jason Murdock at Mark Miller. I worked with Jason a few months prior very briefly, and I kept his card because of his professionalism. He was eager to help me out right away, and on his day off. We scheduled a time to meet up the next day. Jason and the rest of his staff worked very quickly and created a no hassle environment. We were at the dealership for a couple hours, mostly because of the discussions with my family about the purchase. When we were finished Jason was right there to help us out. We noticed he had several other customers who were eager to work with him as well. I think that says a lot about how Jason is and the way he treats his customers. Everyone is coming back to Jason! I've never had a better, easier car buying experience. I got a great deal on a new Subaru, and I'll probably never set foot inside Nate Wade again. I know Jason at Mark Miller Subaru will take care of anything I need help with whether it's with my current Subaru or a future one. Thanks Jason!

BassetMom

Feb 7, 2014

We purchased a 2014 Subaru Outback in January 2014 from MMS. What a great place to buy a car! I have purchased cars before at other dealerships, both new and used, but I have never had a more enjoyable experience than I did at MMS. Their team went over and above their duty when I contacted them by email regarding trading in my 2011 on a newer Outback. They put together two packages they thought would fit for me and give us the best deal possible, They were very clear on the choices we had and offered to get a car delivered from another dealership if we were not satisfied with your inventory. The car we actually bought was not on the lot at the time and they wasted no time in getting the car we wanted delivered, detailed and out waiting for us. We actually had keys to our new guy before we signed the paper work, which was a first for me. They also climbed in our new car and showed us how to pair my phone with my new Outback as well as pointing out some features and how to use them.The finance team finished up our paperwork and were very personable, and went out of their way to explain some things about my new Subaru that I did not know, and some features that I actually did not know I was going to have on my new vehicle, as well as some tips for how to enhance my driving experience and use my features more effectively. He made the experience a very nice one, and a short one. They made signing on the dotted line enjoyable, and we were quite happy with the deal we received. And Wait, Theres More!!! Upon arriving home we noticed that there was a scratch and paint knick on the front of our new vehicle. I was very concerned that your dealership would not want to repair this as we did not see it before we left the lot, but upon notifying them of this, he very nicely and immediately got his team to help me get this fixed with the help of the Subaru body shop in Salt Lake and even followed up with me on this to make sure that the repair was done to my satisfaction. .I realize that most people think that this is just the normal stuff businesses should do but in this day and age when customer service is becoming a thing of the past I appreciate this kind of service. Being that this is my second Subaru, I have also worked with the Service Staff and I have to tell you that they always treated me with respect and they were very courteous whether I was bringing in my 2011 for service, just calling with a question, or when I had to fix the scratch on my new one. All around the best dealership I've EVER WORKED WITH!!!

Bassetmommy

Feb 6, 2014

We purchased a 2014 Subaru Outback in January 2014. This is my second Subaru and I have purchased cars before at other dealerships, both new and used, The Staff at Mark Miller Subaru (MMS) went over and above their duty when I contacted them by email regarding trading in my 2011 on a newer Outback. They put together the packages they thought would fit for me, and give me the best deal possible, They were very clear on the choices we had and offered to get a car delivered from another dealership if we were not satisfied with their inventory. The car we actually bought was not on their lot and they wasted no time in getting the car we wanted delivered from their holding lot, detailed and out waiting for us, we actually had keys before we signed the paper work, which was a first for me. The staff at MMS also climbed in our new car and showed us how to pair my phone with my new Outback as well as pointing out some features and how to use them. The finance Dept, who finished up our paperwork were very personable, went out of their way to explain some things about my new Subaru that I did not know, and some features that I actually did not know I was going to have on my new vehicle, as well as some tips for how to enhance my driving experience and use my features more effectively. They made the experience a very nice one, and a short one. They actually made signing on the dotted line enjoyable, and we were quite happy with the deal we received. And Wait, Theres More!!! Upon arriving home we noticed that there was a scratch and paint knick on the front of our new vehicle. I knew that this was from lot damage as we had not had any instances when driving home, but I was very concerned that the dealership would not see it this way. Upon notifying MMS of this, they very nicely and immediately got their team to help me get this fixed with the help of the Subaru body shop in Salt Lake. They followed up with me to make sure that the issue was taken care of to my satisfaction. They turned the car around in a day while giving us a loaner car so that we would not be inconvenienced. We took our Outback in on Wednesday morning and had him back Wednesday night and you cant even tell where the knick or the scratch was. Their Service Dept. does a fantastic job. When I have brought my other Outback in for Service. All the service guys bent over backwards to help us and the level of care I have received from them is unsurpassed. Even your shuttle driver is awesome. Most people would think that this is just the normal course of things for a business but, in this day and age when customer service is becoming a thing of the past, the treatment I get at MMS is refreshing.

rngina

Feb 5, 2014

This was my husband's first experience purchasing a new car and he is highly skeptical to say the least ... but Dave got us a great deal and made us feel completely comfortable with our purchase that we could not resist! I have dealt with many car salesmen in the past and I hope to only deal with Dave in the future! He proved to us that we were getting a great deal and insured us that we were going to get absolute great service after the sale. I believe him! He is upfront and honest and was during the whole negotiating and buying process. Just wish Dave could sell everything we have to purchase - even our groceries! Thanks Dave!!!

UtahEngineer

Jan 24, 2014

Mark Miller Subaru has treated me very well over the lives of my Subarus. Dave Turcotte was an excellent salesperson to work with. This is my third Subaru, and I went to several other dealers on my search. Dave's professional, straightforward helpful nature made me feel I was getting a a great car for a good price. I have several family and friends who have used Dave, and I will continue to recommend him to all my friends.

impreza7

Jan 24, 2014

We love the stellar sales and customer service that we get every time we come in. LOVE our sales guy "Old"Dave. Dave is very great at explaining everything, very down to earth guy. Makes us very comfortable when talking to him. We will always own a Subie :)

UtahEngineer

Jan 24, 2014

Mark Miller Subaru has treated me very well over the lives of my Subarus. Dave Turcotte was an excellent salesperson to work with. This is my third Subaru, and I went to several other dealers on my search. Dave's professional, straightforward helpful nature made me feel I was getting a a great car for a good price. I have several family and friends who have used Dave, and I will continue to recommend him to all my friends.

ournewsub

Jan 21, 2014

This may sound like a paid TV commercial but it's not, we actually enjoyed our experience at Mark Miller's South Towne. All four people referred to above were professional and very pleasant. We did not experience the traditional "Song and dance" that is played out at other car dealerships.

suewollman

Jan 15, 2014

working with Dave Turcotte was a great experience. He was thorough, yet efficient and made the whole car-buying experience more pleasant than expected. We will recommend Dave and Mark Miller Subaru to our friends! This was our 3rd Subaru we've purchased here!

suewollman

Jan 15, 2014

working with Dave Turcotte was a great experience. He was thorough, yet efficient and made the whole car-buying experience more pleasant than expected. We will recommend Dave and Mark Miller Subaru to our friends! This was our 3rd Subaru we've purchased here!

CourtneyWright

Jan 13, 2014

We had worked with Jason for several months trying to find a car that matched our budget, and one that we felt was a great deal for us. We went back and forth with a ton of different models in the Subaru line, and finally found a great deal on a 2010 Impreza Outback Sport. I absolutely love this car, it has awesome features that made the deal even sweeter. Jason was awesome to work with. He always was looking for what I wanted and not for what he thought would be good, and if I ever didn't like something he was quick to change his searches and narrow them down to what I wanted. We put Jason through the ringer, and he still helped us out, and never made me feel like I was an inconvenience or bother. His knowledge of the vehicle was great, I trusted his opinion, and he was always upfront and honest with me. I could ask him for a straight-up answer and he'd give it to me - even to the point where I would be looking online and ask him for his honest opinion about a car, he told me that it wasn't what I was looking for and proceeded to give me the reasons why. The only thing that would have made the experience better would have been a little insight into the whole buying process. I was a first-time buyer and had literally no real clue of what I would need to bring to the counter to buy this car. I was caught off-guard by several of the documents they needed, and had to go and get the documents. They worked with me as much as possible, but a list of possible documents would have been great.I'd give it a 4 out of 5 stars, just because of the whole buying process, which I'm sure would have gone by very quickly had I known what they needed from me.Also, Pete Kuhn was awesome. He searched long and hard to find us an AMAZING rate that saved us a TON of money. He could have settled for any other rate, but he didn't stop looking until he found us the best one possible. I really appreciated his help, and am grateful he made the deal go through, because without Pete we might not have bought the car.

SoccerChica

Dec 31, 2013

I walked in thinking that I was just going to look at cars because I did not know what I qualified for nor did I know what kind of car I wanted. I was met by Curtis Holt who welcomed me in the nicest way possible and had me sit down with him to talk about my options. He then proceeded to ask me questions about myself as far as what kind of cars I like and what I was looking for in a car and so on. I felt like he was actually listening to my wants rather than telling me what he thinks I should want. He then proceeded to ask me about what I think I could afford, but I was not sure about my finances. So he took my information and submitted it to their finance department where they did the work while he took me out to the parking lot and showed me some options that he felt would work for my finances. He explained everything in detail about each car and answered any questions I had about each car as honestly as he could. I felt valued and respected going through this experience. Once we discussed my options, we went back inside where I learned what I qualified for and who would finance me. I was amazed at how fast their service was! After that, I felt like I was in control and knew what all of my options were. I said "yes" and shook the hand of this great dealer and ended up driving off the lot in my new car that day! I felt like I had been treated fairly and honestly. I was not given any runaround. It was an amazing experience and one I would recommend to anyone. Thank you for my new car and the great customer service!

SoccerChica

Dec 31, 2013

I walked in thinking that I was just going to look at cars because I did not know what I qualified for nor did I know what kind of car I wanted. I was met by Curtis Holt who welcomed me in the nicest way possible and had me sit down with him to talk about my options. He then proceeded to ask me questions about myself as far as what kind of cars I like and what I was looking for in a car and so on. I felt like he was actually listening to my wants rather than telling me what he thinks I should want. He then proceeded to ask me about what I think I could afford, but I was not sure about my finances. So he took my information and submitted it to their finance department where they did the work while he took me out to the parking lot and showed me some options that he felt would work for my finances. He explained everything in detail about each car and answered any questions I had about each car as honestly as he could. I felt valued and respected going through this experience. Once we discussed my options, we went back inside where I learned what I qualified for and who would finance me. I was amazed at how fast their service was! After that, I felt like I was in control and knew what all of my options were. I said "yes" and shook the hand of this great dealer and ended up driving off the lot in my new car that day! I felt like I had been treated fairly and honestly. I was not given any runaround. It was an amazing experience and one I would recommend to anyone. Thank you for my new car and the great customer service!

Floralkim

Dec 20, 2013

Curtis was friendly and willing to help even though it was freezing cold outside and it was almost time for them to close. He was able to get me the exact car I wanted and shipped it from another dealer in a timely manner.

Kimberwasden

Dec 20, 2013

Curtis was friendly and willing to help even though it was freezing cold outside and it was almost time for them to close. He was able to get me the exact car I wanted and shipped it from another dealer in a timely manner.

TaraWiscott

Dec 18, 2013

My husband bought his Subaru from Jason a year ago and loved it. I decided to trade in my Acura MDX for a Subaru at the time they didn't have one I wanted, but Jason never gave up he kept sending me emails & calling about some of the cars they got in to see if I was interested. My husband took in his car to get serviced and stopped and chatted with Jason about a car for me. Well they had one I came in that night for a test drive and took it home 2 days later. Thanks Jason for the great service.The Wiscott's2 Subie Family

NSharp13

Dec 17, 2013

I can't say enough good things about my experience with Mark Miller Subaru Southtowne. My salesman, Tony, was straight forward and honest with me through the entire process. He fought for me to make sure that I got the best deal possible and that we could make this car buying happen. Once I decided on a car and we went into Financing I worked with Dave. As with Tony, Dave made sure we talked through every concern or question that was brought up. I did not feel rushed or that my questions were a imposition. Dave answered each and every questions and concern. Every other car buying experience I have had has been awful and I was dreading deal with that again with this new car purchase. The experience I had with the staff at Mark Miller was by far the most exceptional experience. I really appreciate Tony, Dave, and everyone else involved at Mark Miller for helping me out with everything I needed. I defiantly recommend them to my friends and family and will look to them again for my next car purchase.

NicoleSharp

Dec 17, 2013

I can't say enough good things about my experience with Mark Miller Subaru Southtowne. My salesman, Tony, was straight forward and honest with me through the entire process. He fought for me to make sure that I got the best deal possible and that we could make this car buying happen. Once I decided on a car and we went into Financing I worked with Dave. As with Tony, Dave made sure we talked through every concern or question that was brought up. I did not feel rushed or that my questions were a imposition. Dave answered each and every questions and concern. Every other car buying experience I have had has been awful and I was dreading deal with that again with this new car purchase. The experience I had with the staff at Mark Miller was by far the most exceptional experience. I really appreciate Tony, Dave, and everyone else involved at Mark Miller for helping me out with everything I needed. I defiantly recommend them to my friends and family and will look to them again for my next car purchase.

aaronkash28

Dec 16, 2013

Our experience with Mark Miller Subaru, specifically Dave Turcotte, was nothing less of exceptional. I have always been leery of auto dealerships and have always bought used vehicles privately but Dave changed all of that. We found an attractive deal online and made a call. Lucky for us Dave was the one who answered. Thinking I was in store for several rounds of bids and counter bids I was shocked that we agreed to a base price within one conversation. Dave didn't pull any tricks. He was straight forward, honest, and his price was more than fair for this vehicle. The value was exceptional when it was all said and done. The experience over the phone was fantastic and our in store visit matched. We had a long drive to the dealership since we were out of state but upon arriving to the dealership we were warmly received. Several attendants asked how could they help and who was I looking for. The facilities were clean and had a great presentation. When we met Dave face-to-face his kindness via the phone and email showed immediately in person. He quickly got us in the car for a test drive with no questions asked. Upon returning we were set to finalize the deal. While we waited for the paper work to be processed Dave treated us to a free lunch in their cafe downstairs. While this food was far from gourmet, it was well appreciated after a 5 hour drive. Once our lunch was complete, we finalized all of the forms and were quickly on the road. I cannot recommend Dave or this dealership enough. Without a doubt we will return to Mark Miller and work with Dave when we are in the market for our next Subaru.

bobjohns9965

Dec 16, 2013

I found a potential car to buy on KSL.com. When I called the agency, I was referred to Roger Reier in sales. After asking a couple of questions regarding the car, I told him that I would be to the agency in about 30 minutes. Roger was waiting for me and had the car warmed up. We chatted for a few minutes and then took a test drive. We "politely" negotiated on price and I decided to purchase the Ford Escape. After obtaining some information from me, Roger took me to see Pete Kuhn. Pete did an excellent job explaining the various warranties, but I decided to opt out because I don't know how long I'm going to keep the car. I didn't want to pay for a warranty longer than I would keep the car. I'm sure Pete was probably disappointed that I opted out, but he didn't show it, nor did his friendliness change towards me. Both Roger and Pete couldn't have been more helpful. I left the agency very happy with my purchase and the experience while there.

gandyml

Dec 9, 2013

Jon found us a great used car for my Son.This is the 8 th or so car we bought from Jon. Bought six Subaru from Jon. Really enjoy our 2013 Legacy and OutbackTotally trust his recommendations.

swenchels

Nov 22, 2013

The service here was like a breathe of fresh air! I will always come back to Mark Miller, as well as send all friends and family your way!

Dderas

Nov 21, 2013

Dawn, my sales consultant, was extraordinary and knowledgable to what I was interested in. She found just what I was looking for, even after couple of times when I changed my mind. She has got to be the employee of the year! :)

Cinjoella

Nov 14, 2013

I love how I wasn't pushed into the sale. They let me take my time to find the car that was the right fit for me. Great experience.

JP

Nov 13, 2013

The entire experience from start to finish was great. No pressure or distortion with the figures to convince you to buy. Everything was presented in a clear and concise method so you could see exactly what you were paying and what you were getting for your trade-in. I had researched prices on both the new car and the trade-in on Kelley Blue Book and the prices that were quoted by Curtis were right on. He was very helpful and easy going. After our test drive, we mentioned that we also wanted to test drive a Honda. Instead of applying pressure and trying to sell us a car right then, he agreed that it would be in our best interests to test other vehicles so that we could see the difference in quality and performance for ourselves. After test driving a CRV and running into the typical high pressure sales effort at Honda, we went back to Mark Miller Subaru and purchased the car from our test drive.

jpsjewel

Nov 13, 2013

The entire experience from start to finish was great. No pressure or distortion with the figures to convince you to buy. Everything was presented in a clear and concise method so you could see exactly what you were paying and what you were getting for your trade-in.I had researched prices on both the new car and the trade-in on Kelley Blue Book and the prices that were quoted by Curtis were right on. He was very helpful and easy going. After our test drive, we mentioned that we also wanted to test drive a Honda. Instead of applying pressure and trying to sell us a car right then, he agreed that it would be in our best interests to test other vehicles so that we could see the difference in quality and performance for ourselves. After test driving a CRV and running into the typical high pressure sales effort at Honda, we went back to Mark Miller Subaru and purchased the car from our test drive.

MaureenConroy

Nov 2, 2013

Dawn was excellent!! We started the process with her via email and she was very attentive to all of our questions and concerns. Couldn't be happier with our experience.

Danomano

Oct 18, 2013

Price was below KBB private seller. Low pressure. Great service. Couldn't be happier with my car. Would recommend Mark Miller Subaru to my family and friends.

MLNord

Sep 20, 2013

My husband and I have bought many cars together. Always, for me, it has been a very stressful situation with the sales person running back and forth to whomever hid away in an upper office somewhere to get prices, etc. Not so this time! I came away feeling refreshed. Yes, I know hard to believe. Dave Turcotte is a wonderful person to begin with and then an accomplished sales person, interested in his clients and trying to give them the best deal possible. The price of the new car and the trade-in given were better than hoped for. Would certainly recommend this dealership to anyone and will use them as needed in the future.

mlnord

Sep 20, 2013

My husband and I have bought many cars together. Always, for me, it has been a very stressful situation with the sales person running back and forth to whomever hid away in an upper office somewhere to get prices, etc.Not so this time! I came away feeling refreshed. Yes, I know hard to believe. Dave Turcotte is a wonderful person to begin with and then an accomplished sales person, interested in his clients and trying to give them the best deal possible. The price of the new car and the trade-in given were better than hoped for.Would certainly recommend this dealership to anyone and will use them as needed in the future.

kyliekingsbury

Aug 28, 2013

I recently purchased a CPO from Mark Miller South Towne and had a great experience. "Old" Dave helped make the process completely painless and a surprisingly fun experience. They had a great selection, and an atmosphere that wasn't bend on wheeler dealer tactics, but pure and simple service. I would definitely recommend it to anyone.

Natalieclev

Aug 27, 2013

This will be my second Subaru purchased from Mark Miller Subaru Southtown they are by far the BEST! (And trust me I've been to ALOT of dealerships) I love the fact that not only do you not feel pressured but you know you are dealing with honest people! My first salesman was Craig Rice and my second one was Jason Murdock both were excellent!! I would recommend them to anyone!!

2Handsomeboys

Aug 25, 2013

Sales Consultant Kevin Edwards is the ONLY reason I shopped at Mark Miller Subaru South Towne. He is honest and trustworthy! I have now purchased three vehicles with Kevin and Mark Miller; two Pontiacs and now a Subaru. This time around started with me looking at an used vehicle from another lot and it turned into a brand new vehicle. I contemplated going elsewhere but after talking with Kevin and working with him for the third time, I am so glad I did not go else where. Kevin made sure that all my needs were met:quality, budget, price, and options. He was always willing to talk to me or meet me in the process. I would recommend Kevin to any and every one. Thank you again Kevin! I have to say that Mark Miller South Towne Subaru's kid area is fabulous. It kept my two boys occupied during the unfortunate long paperwork process. That really helps. Thank you! CT

CThomsen13

Aug 25, 2013

Sales Consultant Kevin Edwards is the ONLY reason I shopped at Mark Miller Subaru South Towne. He is honest and trustworthy! I have now purchased three vehicles with Kevin and Mark Miller; two Pontiacs and now a Subaru. This time around started with me looking at an used vehicle from another lot and it turned into a brand new vehicle. I contemplated going elsewhere but after talking with Kevin and working with him for the third time, I am so glad I did not go else where. Kevin made sure that all my needs were met:quality, budget, price, and options. He was always willing to talk to me or meet me in the process. I would recommend Kevin to any and every one. Thank you again Kevin!I have to say that Mark Miller South Towne Subaru's kid area is fabulous. It kept my two boys occupied during the unfortunate long paperwork process. That really helps.Thank you! Charlotte Thomsen

lajos6775

Aug 4, 2013

We knew what we wanted to buy, a basic Subaru Impreza. Dave understood perfectly that this would be our 5th Subaru and we know the brand well so there was no pressure to get something different. We ordered the car with a 4 month wait for delivery. But after a month they found the car we were waiting for. We bought both cars. The service was excellent, they responded to my e-mails immediately. Great job guys!

Sarah

Aug 3, 2013

I had a great experience with the South Towne dealership. I was able to talk a walk around the lot with out being hounded by a sales rep and then when I entered the dealership, Tony was there to welcome me and offer assistance. Within about ten minutes, he'd handed me the keys to an Outback I was interested in and told me to enjoy - no pressure of any kind and I was able to take the wagon for a decent test drive and see how it felt (which was great!). I also test drove another Outback and a Forester, with Tony giving me some feedback on the perks of each model and citing the differences - he was knowledgeable and informative without overdoing it. I decided to purchase one of the Outbacks I'd driven. I was given a great price and then talked through service warranties by Rodney, who was happy to answer all my questions thoroughly and give me the coverage I wanted, not the most expensive option. I had a question after leaving the dealership and called Tony, who answered it right away. Overall it was a very pleasant experience with friendly employees who seemed relaxed rather than trying to pressure me into buying anything on their lot, like I have experienced at other dealerships. It was certainly the best car shopping experience I've had and I would definitely recommend them.

outback75

Aug 2, 2013

I had a great experience with the South Towne dealership. I was able to talk a walk around the lot with out being hounded by a sales rep and then when I entered the dealership, Tony was there to welcome me and offer assistance. Within about ten minutes, he'd handed me the keys to an Outback I was interested in and told me to enjoy - no pressure of any kind and I was able to take the wagon for a decent test drive and see how it felt (which was great!). I also test drove another Outback and a Forester, with Tony giving me some feedback on the perks of each model and citing the differences - he was knowledgeable and informative without overdoing it. I decided to purchase one of the Outbacks I'd driven. I was given a great price and then talked through service warranties by Rodney, who was happy to answer all my questions thoroughly and give me the coverage I wanted, not the most expensive option. I had a question after leaving the dealership and called Tony, who answered it right away. Overall it was a very pleasant experience with friendly employees who seemed relaxed rather than trying to pressure me into buying anything on their lot, like I have experienced at other dealerships. It was certainly the best car shopping experience I've had and I would definitely recommend them.

Foonar

Jul 30, 2013

The salesmen at the dealer were very friendly. They showed concern for what you wanted and the features you needed. Would recommend them to A friend.

Ann

Jul 20, 2013

My husband and I wanted a new 2014 Forrester with very specific options that were not available with the cars on the lot. Dawn was able to help us review all of our options and correctly order our car from the manufacturer in Japan. She was able to help us monitor the delivery date of our car and kept us posted up to the day it arrived. When I went to pick up the car, she had it ready to go and then sat in their parking lot for over an hour going over all of the buttons and switches on the dashboard, took me for a test ride, and made sure I was comfortable to safely leave the lot. The next day she called to make sure all was well with my purchase. We have purchased many cars from Mark Miller and always felt they were good to deal with, but we felt that Dawn was exceptional.

GayAnnGood

Jul 20, 2013

My husband and I wanted a new 2014 Forrester with very specific options that were not available with the cars on the lot. Dawn was able to help us review all of our options and correctly order our car from the manufacturer in Japan. She was able to help us monitor the delivery date of our car and kept us posted up to the day it arrived. When I went to pick up the car, she had it ready to go and then sat in their parking lot for over an hour going over all of the buttons and switches on the dashboard, took me for a test ride, and made sure I was comfortable to safely leave the lot. The next day she called to make sure all was well with my purchase. We have purchased many cars from Mark Miller and always felt they were good to deal with, but we felt that Dawn was exceptional.

Brad

Jul 18, 2013

I was looking for a Subaru as I had a Subaru Outback as a rental car and liked it. I was shopping for a new car and was referred to Tony Connell by a friend who had worked with him before. Tony was very informative and up front about all the models (new and used) which I was looking at. He was accommodating and low pressure and patiently waited for my auto insurance company to process a claim. Once I advised Tony I was ready and eager to buy a car. He met me at my first opportunity and promptly and efficiently handled the sale of my new Subaru Forester. I'd recommend Tony and all of the nice staff at Mark Miller Subaru Southtowne. They treated me fairly and efficiently. I even had a mixup with one of the checks I wrote and they were more than understanding while I straightened out my error.

Bhmslc

Jul 18, 2013

I was looking for a Subaru as I had a Subaru Outback as a rental car and liked it. I was shopping for a new car and was referred to Tony Connell by a friend who had worked with him before. Tony was very informative and up front about all the models (new and used) which I was looking at. He was accommodating and low pressure and patiently waited for my auto insurance company to process a claim. Once I advised Tony I was ready and eager to buy a car. He met me at my first opportunity and promptly and efficiently handled the sale of my new Subaru Forester. I'd recommend Tony and all of the nice staff at Mark Miller Subaru Southtowne. They treated me fairly and efficiently. I even had a mixup with one of the checks I wrote and they were more than understanding while I straightened out my error.

carolhope

Jul 15, 2013

Dave understood instantly what I wanted, he checked your other sites to find my Rav 4 and even brought it to his dealership. It was so easy to talk to him and not just about cars but other things. He understood my buying the car myself and without a co-signer. Dave is the best !!!!!

nfenwick01

Jul 10, 2013

We had a great experience with Mark MIller Subaru. Kevin respected our choices and our timeline and there was no pressure whatsoever.When we had to wait on financial mtg with Brad- everyone was very apologetic and friendly while we waited.

CCMAY

Jul 9, 2013

Great people, great service! Mark Miller Subaru South Towne make buying a car a fun experience again. My husband and I can't thank Dawn Saak enough! We look forward to our next purchase at MMSSST.

mjerma

Jul 9, 2013

The staff at Mark Miller Subaru we friendly and helpful. There was no pressure to buy something we were not interested. They presented all the information and allowed us to make the decision. Our sales person Tony attended to the smallest details. It was nice to be treated with so much respect.

DollyHolt

Jun 28, 2013

I had a great experience with the internet sales department at Mark Miller South Towne. I was a very picky client, but they worked very well with me to get everything I wanted and on the time frame I wanted. They were very patient with me and I never felt pressured to do anything I didn't want to do. Dave LaCourse was very helpful in getting me into a good car at a great price very quickly. Roger Reier was amazingly helpful and patient with me as I was choosing the specs on my car. Garret Kelsch was great to work with, and got me a great deal. These guys were a great team and for my very first new car experience, it was great! I definitely would recommend this team when purchasing a car!

rgoethe

Jun 21, 2013

I was greeted as soon as I started looking at cars on the lot. I didn't have to search around for someone to talk to. I had a particular car in mind, and Tony searched the entire lot until we found it. He let me test drive by myself, which is a big thing for me. I may look young, but I'm not a child and I don't need to be babysat. I need time alone with the car to determine if this is right for me, if I can see myself enjoying driving this car on a daily basis. Tony was very respectful and never once did I catch a hint of "oh you're just some kids looking to test drive cars, you'll never buy one" attitude, which is was I experienced far too often at other dealerships, and even their sister deanship in Midtown. Overall, I went home that night with my Crosstrek. The EXACT model I wanted, and wasn't pressured to look at more pricey models or to add things on to the car I don't want or won't use. They even let me drive it for nearly a week before it was totally signed for, just to work around my busy schedule. Needless to say, I will send anyone and everyone looking to buy a car to Tony and to Mark Miller Subaru South Towne.

jmacpherson5

Jun 19, 2013

I purchased a 2013 Subaru STi. Initially I spoke with Dawn. She was extremely knowledgable about the car and was very helpful. I put a deposit on the vehicle (which hadn't arrived yet) and she stayed in constant communication. Matt also spoke with me and he actually owned an STi so he was very helpful with introducing me to the car. If your in the market for a Subaru this is the ultimate place to go. If your thinking about an STi I definitely recommend dealing with Dawn and Matt. Overall excellent first car purchasing experience!

dwhit1

May 20, 2013

We returned to Mark Miller Subaru because were interested in seeing the value of trading in our 2010 Impreza which we purchased from Mark Miller, for a 2014 Forester. Our sales rep Dave Turcotte was friendly, which is expected but we didnt expect that Dave would be so helpful. He was very educated on the features of the car rather than using sales tactics. After the sale was final he took the time to sit in the car with us and show us how to use the gadgets he even synced my cell phone to the cars hands-free feature. I would highly recommend Mark Miller and especially Dave good job GUYS!

rdmdavis

Apr 23, 2013

We went to several Subaru dealerships in the area and even contacted some on the internet. We worked with Dawn Saak from the very beginning and she was very professional. She managed to answer all of our questions. We ended up getting our best deal here and the customer service was impeccable. Thanks again DAWN for a wonderful experience.

danndaug

Apr 16, 2013

Up until now I have always dreaded buying a new car simply for the fact that I can't stand car dealers. They have always been pushy and arrogant and typically don't listen to anything you tell them. That has all changed for me thanks to Mark Miller Subaru South Town and Roger Nielsen. I was blown away by the no pressure sales approach. Roger came up to us after we had looked around and asked if he could help. When we told him we were just looking he thanked us offered help if we needed it and walked away. When we came back a few days later he helped us find just the right car with fantastic terms. I would give this dealer an A++ and I will definitely be a repeat customer.

dunnage

Apr 8, 2013

This is the 2nd time I have bought a car from Jordan Rock at Mark Miller Subaru. Everyone is always helpful and the service is top notch.I would recommend this dealership and have to friends and family.Greg Dunn

JCCandAPC

Mar 13, 2013

The wife and I have dealt with several different dealerships in the past, and this was hands down the easiest most smooth car buying experience for both of us.There was no hassle, or haggling at all. They gave us more than a fair cost for our trade in on their first offer, and our out the door cost was right around TMV/Fair purchase price for the vehicle.Our salesman Kevin was knowledgeable about our vehicle, never pushed us to buy, and helped us with any questions or features about the car during and after our purchase.After this experience, all our future cars will be Subaru's, and they will definitely ALWAYS be purchased at Mark Miller Subaru.

scootire

Feb 27, 2013

Mark Miller was great. This was the least stressful experience that we have ever had purchasing an automobile. Thanks again to Garrett for all of his help.

Scrapbookfool

Feb 27, 2013

I did a lot of research and went to a few dealers. I kept coming back to Subaru . I've never owned one but from the information I've read it seems to be a great car. Once I made the decision to buy Kevin did an amazing job making things happen . He actually spent time with me in the car after the sale explaining all the features. His genuine concern is very much appreciated . I will recommend this dealership and Kevin Edwards .

lindamaaglee

Feb 13, 2013

We have been Subaru owners for 10 years. I would not have any other kind of car, due to the all wheel drive and how it handles in all kind of weather. I feel very safe with my grandkids in the car. I have owned a Forester, Tribeca, and now another Tribeca. I have never broke down and know that it is the most dependable car out there. We had a B9 Tribeca and loved it. We stopped in to get a key re-chipped, and was approached by Pete and Jordon and they told us they had a brand new 2012 for a great deal. Drove it around the block and bought it. No regrets!All of my children are now proud owners of Subaru's as well! Love Mark Miller, Pete and Jordon.Thanks, Danny and Linda Lee

GTBarnes

Feb 11, 2013

Dave Turcotte and Rodney were easy to deal with no pressure sales just an old fashioned good deal for both of us. The price I received was fair market value based on my research and I feel Rodney worked to get me the competitive financing I wanted. I obviously don't have comments on the service department since I bought new but if it is anything like the rest of this dealership I will be very happy.

ma6072

Feb 7, 2013

Jason was wonderful in helping us finding the vehicle for our need, he was very patience, honest, knowledgeable and diligent in every aspect. We are really appreciative to have him as our sale representative, will definitely use him and the dealership for any vehicle need. Thank you. Mike and Annie

ccmannix

Feb 2, 2013

Liked how we were given time to browse the lot before we were approached by a salesperon. Roger Reier was very friendly and knowledgeable. All the people we worked with were great.

heather.l.baker1

Jan 18, 2013

I found the service at Mark Miller Subaru South Towne excellent. Jason Murdock helped me find the perfect car to replace my 2006 Subaru Impreza. He listened to all of my requested. He had the cars all warmed up and ready to test drive. He did not try to talk me into anything more than what I wanted. And the staff helped me find the best deal for the car I wanted to purchase. If you decide to purchase or lease a car, you will not be disappointed.

Robert & Ora MIller

Jan 15, 2013

Dave Turcott at Mark MIller Subaru gives you exactly what a car buying experience should be: comfortable, low pressure, with a knowledgable sales staff. Everyone in the dealership was friendly, efficient and accommodating. They even offered us free lunch! Can't say enough positives about our experience!

TheyCallMeScot

Jan 11, 2013

How often does a person say I wish everything I did was as easy as buying a new car?Almost never.Except with Mark Miller Southtowne. I contacted the Internet Sales Team to get a price quote on a new 2013 Forester. Within fifteen minutes, I had a detailed price quote outlining the price of the vehicle, taxes, license and fees.That price was $1000 less than I could find the other places I looked. Even my car salesman father-in-law was surprised at how good the price was.I met Dave LaCourse 45 minutes later and test drove the car. At my request, he ran some payment options on the car I originally was interested in and the premium model.Let me stress that this upgrade in vehicle was at my request. At no time was there any pressure to up sell me. There was no pressure of any kind.I thought that when I went into the business office to finish the paperwork was when the pressure was going to happen. Not the case. Brad D. explained all the numbers, told me about the extended warranties etc. I said I wasn't interested in the add ons and that was that. We finished, Dave showed me some of the features of my new car, helped me pair my phone to the bluetooth, and I drove away.I originally chose them because they had a bigger selection and their price. The fact that the transaction was so easy and the people were so great was a bonus. It's more difficult and much more frustrating using the self-checkout at the grocery store than it was buying a car from Mark Miller Subaru.It was such an exceptional experience I want to tell everyone about it. I've got other things to do than take time to post a review here, but I'm posting a review anyway. Why? Because Dave and Brad did such an exceptional job for me, it' the least I can do for them. Thank you for a great experience.

val.greenwood

Dec 31, 2012

We were very pleased with the way we were treated at Mark Miller Subaru South Towne. Both in our Internet communications and when we were at the dealership, everyone was friendly, forthright and upfront with us. We felt like we were dealing with people we could trust. We were very satisfied with our car-buying experience. We felt like we had adequate explanations and that they were truly interested in us and our needs and not just in selling cars. We would go there again and would recommend them to others.

troutfondler

Dec 16, 2012

This was the second vehicle purchased from Mark Miller. Overall customer service is excellent and the relaxed atmosphere makes for a comfortable experience. Dawn, Roger, and Rodney were all informative, honest, and down to earth. I continue to buy at Mark Miller since I feel I can trust everyone who assisted me through the process. Purchasing a car doesn't have to suck! Thanks to all who bent over backwards to get me in the vehicle I wanted. You guys are the best!

americandanny

Dec 10, 2012

We had such a great car buying experience because of the 5 star service Dave provided us with. He is courteous, helpful, knowledgable, and overall an awesome person who assisted us and guided us through our car buying process and did not try to forcefully sell us something. Dave is a major asset to Mark Miller Subaru which, we trust, the dealership duly recognizes and appreciates.Buy from Mark Miller Subaru Southtowne with confidence and ask for Dave; you will not be disappointed with the service!

jzw

Dec 10, 2012

Thanks for the great customer service during my recent car purchase. Your demeanor was kind and gracious, and you were exceptionally tolerant of letting my 3 year old take over your dealership. Will definitely refer friends to you who are in the market for a new car.

yenicho

Dec 1, 2012

Dave was patient, knowledgeable, honest (!), and genuinely NICE. He helped us find the right car for us, at the right price - no games, no hassles. Having spent countless hours trying to work with other dealerships/salesman, we can truly appreciate Dave's style, approach, and character. We also liked that Mark Miller donates $250 to a charity after every purchase. Great program!

bapeterson

Nov 29, 2012

The folks at this dealership were great to work with and did not pressure the purchase at all. They were very up-front with all information and have continued to provide support after the purchase. Garret and Matt were both friendly, respectful and helpful through the whole process. I would recommend working with them.

StridersSubaru

Oct 22, 2012

The interactions at this dealer were excellent from the first email sent to picking up the plates. Everyone exceeded my expectations of honest dealing, personal respect and professionalism. I'm interested to visit the service department to see if it's as good. I even like the car.

happyowner#1

Oct 11, 2012

We recently purchased a new car after multiple trips over the past year trying to find the right car at the right price. We had spoken with Jordan Rock regarding this and he had been very patient with me while i tried to decide. When i finally decided that it was the right time (according to the rest my family ---a long time in the making) Jordan was right there to help us all the way. Even staying late after the purchase was final to help explain the features that our new legacy and answer any questions that we had. So to Jordan and also Matt (in financing)we owe a our thanks for making this experience a great one! thanks again

xkbarnesx

Oct 8, 2012

Very great customer service from Jordan Rock, he is very patient and in no way did I feel pressured when looking for a vehicle. He was very smart when it came to talking about the different vehicles that were in stock and was very honest about the vehicles in question. I left a very happy camper in my new Mazda I had purchased from him. I will recommend this dealership to everyone as my parents did to me when they purchased their vehicle. Kudos to Mr. Rock for taking customer service to a whole new level!!

biz_07

Oct 6, 2012

My wife and I were involved in a pretty bad car accident that totaled our car. Someone ran a red light but luckily (amazingly) no one was seriously injured. We have been a 1 car family for years and we had paid off our car a year ago, so getting into a car quickly was a necessity. After encountering 6 scams on KSL, and no decent leads on craigslist, I started looking into car dealerships.Normally I hate going into car dealerships because they try to rush you into a car that might or might not be the one you want, need, or that is reliable. But Mark Miller was great. Pete was beyond helpful and seemed very interested in helping us in any way he could. He gave us options for financing, cars we could afford, etc. We found a great Civic which we purchased with a mixture of financing and the money that we got for the totaled car. Matt in financing was great as well. He found us a great credit union with a great interest rate which gave us a low monthly payment. All around, Mark Miller had everything. Great and knowledgeable people, options to help with financing, and a great inventory of used cars. We went to another dealership in the area and that particular sales person was no help at all. He didn't care about us or what we needed and the used cars they had were in horrible condition but they were trying to sell them at premium prices. Being able to get into a car that we not only love, but that we can afford as well, made the aftermath of our accident easier to get through. I will be sending my family and friends there if they need a car and we will return when we decide to be a 2 car family.

historynut4102

Sep 18, 2012

I was impressed with Jason as I turned in my 2001 Subaru with 141,000+ miles. My previous buy from the former owners was horrible, however I stayed with the dealorship simply because of their service team. Jason was professional, and extremely helpful in providing the best price options and in showing me the features of the car. After driving it home and then returning with my old title it impressed me again on Jason's willingness to help me with the manual shifting gears. I couldn't be more pleased and so here we go again with another great subaru -- thanks to all of you and your pleasant but professional and no-hassle buying. After working with Robert Baldwin for a decade, I knew that I would come back for a new car and it was time. Robert has always treated me with respect and understanding particularly when difficult service problems arise. I am gratful to all of the employees at Mark Miller Subaru -- If I wasn't retired I would be competing with Ron for the great transportation support that he provides me when I have to leave my car there for service. You know what, it kind of reminds me of my old small town dealership that gave it best to its customers. If I live through this lease period, I will be back. Dell V. McDonald

derekaustin

Sep 14, 2012

When I first arrived at Mark Miller South Towne I had an idea what I was looking for. I met Jason Murdock and he was just great. Even with the research I'd done he was able to tell me a lot about the car I was interested in. He is very knowledgeable and answered all my questions. He was also a blast to take a test drive with.(ask him about the dirt lot behind the bank) We sat down to talk numbers and I asked if I could think about it and get back to him. This was not a problem. I decided to wait on the purchase and save some money up. When I talked with Jason about this he was very understanding and didn't push me to come back in or make any phony promises to entice me. He simply asked me to keep him in mind when I was ready.A few days later I stopped back in to look at some used cars that would work for me. That's when I found the 2013 Imprezas. I hadn't looked into them prior. It was in my price range and after reassessing my needs in a new vehicle I found Jason and took it, and another model for a drive. I came back the next day and again we sat to talk numbers. I've only bought one new car in my life ten years prior so I'm not much of a negotiator. We worked everything out with ease and while the paperwork was being run Jason and I just kicked back and chatted for a bit. I told him straight out that I didn't feel I was being "taken for a ride" and that I was very sure about my decision. That's a very good feeling, especially with a purchase as big as a new car.Then I met Brad Davis, South Towne's Business Manager. What a great guy. He was very efficient with all the paperwork. I was on bit of a schedule and was happy to speed the process a bit. He naturally explained all the of the additional warranties, insurances and protections available on their cars. Although I loved a couple of the options he was happy to let me take a day to mull it over. I ended up purchasing the Clear Bra and PermaPlate. Not because he pushed me but because it seemed like a good investment and also because Brad was able to fine tune my loan term so that my payments fit my wallet.All in all I couldn't be happier with my experience at Mark Miller South Towne. My friends love my new car and more importantly I love my new car. Thanks to everyone

Cindy Gantz

Sep 4, 2012

Car buying is not always a pleasant experience, however this was about as good as it gets. Dave listened to everything I said and did not try to force me into something I didn't want or need. Dave was very patient with me as I tried to make a decision as to what "I" wanted and needed. I got the car I wanted at the price I wanted. I will definitely recommend the dealer and Dave to anyone I know who is looking for a car.Rodney handled the financing end of the deal. It went very smoothly with no hassles...again I would recommend.

bearsquare

Aug 10, 2012

We just bought our first car from them and they did everything they possibly could to get us the car we wanted, a price we can afford, and did their absolute best to get good financing for us especially for us being first time buyers. Dave was the best. He was so helpful and friendly and we didn't feel pressured at all by him or anyone else.

davidweekes

Aug 10, 2012

I was pleasantly surprised by the friendly and professional atmosphere at Mark Miller Subaru South Towne. They knew how much I had to work with and they did their very best to get the price to where I needed it to be. I like the car I purchased from them and I appreciate the time they were willing to spend with us. When we began to crunched for time, they hurried things along as quickly as they could and were very considerate. I really loved they way they kept us updated very frequently on where we were in the process and how long each part would take. On a side note, an important one to me, I called the next day because I discovered that my CD player didn't work. I called Rodney and told him. He said he would need to talk to someone who was in charge of that and he would get back to me that afternoon about the CD player and our loan interest rate. I thought to myself, I wonder if this is going to be the typical promise to get back and it doesn't happen for days or longer. Well, I was again pleasantly surprised when Rodney called me in the early afternoon and told me that the interest rate was what we had asked for and that they would order in a CD player and also that they would install it for no extra charge. That was yesterday and he told me it would be a few days and they would call me when The CD player arrived so I could take the car in and have it put in. I have no reason to doubt that in the next few days I will get a call telling me that I can set up a time for this service. Thank you for your honesty and willingness to work with me the way an auto dealership should. I am looking forward to seeing you again soon, when I come in to Have my CD player put in. Thanks again. Sincerely,David Weekes

lgruendell

Jul 18, 2012

Just wanted to give a big THANK YOU to Dave Turcotte and Josh Gathercole at Mark Miller Subaru in sandy, Ut you both made our new car buying experience a very nice one and for that reason I just want to tell everyone How happy we are with our new 2012 Subaru Forester we just love it! This was the First new car we have ever bought and we really did our homework we went to many, many dealers and looked at most all of the small suv's there were many we liked but we didn't buy any of them for several reasons but mostly because of the way the salesmen treated us. Most People can tell when salesmen are not being honest or straight up with them, so when we stopped by Mark Miller Subaru in Sandy and talked to DAVE and JOSH they were both so kind and helpful and straight forward with us, we wanted to buy our car from them. They really took the time to answer all our questions and were just great to deal with. So again THANK YOU for all your help to every one at mark miller subaru in sandy and when we get ready to buy another car your at the top of our list.

alan miller

Jul 11, 2012

I recently purchased my third subaru. Each purchase was with a different dealer, I must state that my dealings with Mark Miller Subaru sales rep Dave Turcotte was my first car purchasing experience that I could say was pleasant. Dave is a pleasant person, no high pressure and I believe honest person. He went over the vehicle a 2012 Legacy sedan, in detail and offered any further assistance that would be needed.A friend of mine also purchased his subaru through Dave, and he feels the same as me.THANKS DAVE

npnunu

Jul 11, 2012

This dealership is amazing. I had a very, very scarring experience when I purchased my VW from the VW guys on the other side of I-15. 2.5 years later I was looking for a small truck and Mark Miller Subaru South Towne posted one on their website that caught my eye. I went down to check it out, was greeted by a very friendly salesperson Dawn Saak. Test drove the truck, liked it and wanted to buy it. This dealership does NOT play games like almost all others. No hard closing techniques or payment gimmicks. I was ready to whip out my financial calculator when the payment game started, but it never did, thank goodness!!! They laid it all out in front of me and asked if I wanted to take the next step. We did have some slight negotiations but I NEVER felt pressured at all. I was given outstanding customer service by everyone I interacted with. Dawn was so polite and easy going. Before even asking to run my credit they made sure it was a deal they could make work. Very, very honest and ethical employees at this dealership. When we moved to the financing department, I was concerned the contract would have the ridiculous spreads the previous dealer had given, but this was the cleanest contract I'd ever seen. Brad Davis is great. He set it up in writing, that they would get the terms we had already discussed. We even ended up getting a better rate than they quoted us at when everything was approved! This dealership does pride itself of excellent customer service and I will be referring friends and family who are in the market to Mark Miller Subaru South Towne! Completely changed my mind about dealerships which I am very grateful for. Thanks for the wonderful experience!

Mcarav

Jun 19, 2012

After few months of research and knowing my best price, Jason at Mark miller called me to provide me with a better deal that his competitor could't do to earn my business. Very straight forward and financing was easy and quick. Great experience and service.

cowgurl

Jun 18, 2012

Mark Miller Subaru at South Towne is a first class dealership. I have never had sucha quick, painless buying experience. Dave Turcotte was kind, did not pressure me at all, and was very knowledgeable of the vehichle I was purchasing. He informed me of the options that are available with no pressure to buy them. I felt he truly cared about making sure he found the perfect car for me. Rodney Walker was also great; when I went to sign all the paperwork, everything was ready for signing. He was very good about explaining exacty what I was signing and answering my questions. Overall my experience with Mark Miller was above and beyond my expectations!

Linn Hyer

Jun 11, 2012

I really liked the straight forwardness of Dave. He was pleasant, but factual and down to buisness. There was no back and forth game playing. It was nice to meet and work with an honest, helpful car salesman that was not pushy or over bearing.

Kmurdock

May 22, 2012

They we're all very friendly. I had gone in a few times trying to find the perfect car for me and each time I was shown some wonderful cars but they weren't right for me. Every time they get a new car Jason would let me know so I could come look at it to see if it was right. He was always very kind and patient while I looked for my car. I finally decided on the new impreza and I couldn't be happier with my car and the service I received to get it.

Lorraine50

May 22, 2012

Great car buying experience. Would definitely recommend Matt to friends and family interest in purchasing a vehicle! He was very helpful in helping us as we were looking at vehicles. In fact, we purchased two on the same day.

BrdrCllie

May 12, 2012

The Subaru Impreza 2008 that we bought from this dealership was presented to us as "no previous accidents, no problems with the car". When we went to trade it in 8 months later it turned out that the car had been in an accident but Carfax didn't have it on the list and that there was framework damage to the car as a result of this accident. I'm not sure the salesman knew but there is no doubt the dealership knew it. So we were lied to by the dealership, bought a car we wouldn't have bought otherwise and paid much more than it was worth to that. Wouldn't recommend this dealership to anybody.

ashlynn004

May 4, 2012

I had a great experience purchasing a Forester from Mark Miller Subaru. I had been researching and test driving numerous compact SUVs and finally decided the Forester was the best option for the price. I worked with Jason Murdock (Sales) and Brad Davis (Finance). Together, they helped me get a great car for a price I was comfortable with. Jason helped me wrap up a few things after the sale, installing options and addressing all of my concerns. He has made the car buying experience as convenient and stress-free as possible. Brad found the best financing options for me, below what I originally thought I could qualify for. It was a pleasure doing business with both of them, and I recommend Mark Miller Subaru to anyone looking to purchase one of Utah's most popular vehicles.

Beccie

Apr 30, 2012

This deal was done quickly, efficiently, and honestly from start to all but signing the final papers over the net and texting! We had a late model car to trade that just wasn't meeting our needs, Mark Miller Subaru was recommended to us for their parts department and a salesman (Dave Turcotte) was recommended. I knew what Subaru I wanted down to the color and options and Dave found it for me, just exactly what I asked for, no more, no less! They stuck with the price for the trade-in and the experience from start to finish has been an absolute dream! If all dealers were this good perhaps GMC wouldn't have needed a bail-out! LOL

nrbabby

Apr 11, 2012

My sales person Jordan Rock was great. Jordan was very good, he did not pressurize me, he was very factual, he was open to negotiation and prepared to entertain offers. I ejoyed working with Jordan Rock.

sloan431836

Mar 23, 2012

Jordan Rock was great. No pressure. Helpful. Patient. Appreciated the no haggling way of arriving at a price. Was kept informed on the status of my order.

tegu1977

Mar 18, 2012

Hands down the best experience I've had buying a used car. Dawn Saak was very helpful and found me the car I wanted. Two things that stood out beyond the awesome customer service. One: they have a sign at every desk notifying the buyer how much the doc fee is and what it for. This is required by the state, but I have yet to see it at any other dealers, normally it is just a surprise cost added on at the end. Second: As part of the purchase I requested the brake lights for a trailer be wired, as the car already had a hitch installed. My request was put in writing, I never felt like they were going to pull a fast one after the contract was signed and forget about the wiring.Dawn is such a great sales person and I dont make recommendations often, but I really believe that she would do all she could to find the best car at the best price.

Dushinske

Mar 6, 2012

Dave was great to work with! Very good in finding the auto I wanted. No run around and right to the point! Friendly and sense of humor helped with the sale too!

cydneyj16634

Mar 5, 2012

This dealership was great! Everyone was so helpful and so friendly. I was not looking forward to my car buying experience but it ended up being very enjoyable. I worked with Dave who was great. He worked hard to get me the price i wanted and to make the car buying process as easy as possible. I didn't get the exact price i wanted but VERY close to it. My sister bought a Subaru from this dealership a couple months before i did, and my two younger sisters will do the same! This really is a great dealership and i would recommend it to anyone who wants to excellent customer service and wants to be happy with their purchase. I actually felt with this dealership that they actually cared about my business and overall happiness with the car i chose.

dbylund

Mar 3, 2012

We were quite happy with our dealing with Mark Miller Subaru South Towne. They were professional and friendly, and gave us a good price on an excellent used car. We had several questions after the sale, and they were responsive in answering those questions.

abird

Feb 29, 2012

We found a car online that we liked. We called and asked if they still had it. They said they did, when we got there they actually had the car. Far better than other dealers we had talked to.When we arrived they pulled the car up and let us take it for a test drive. No high pressure sales just let us look and make a decision. The treatment we received was very pleasant.

impreza7

Feb 16, 2012

I went in looking for the car that I had seen on line, I was helped right from the start, my Dealer, Dave let me take it for about an hour while I went to a meeting... came back and I told him I wanted it!! Every one there was super friendly and HONEST!! A few short hours later, I had the car!! I love it!! Never had a Subaru before, so this being my first, I am totally sold on it!! Thanks again!!

Subaru Guy

Feb 5, 2012

The opposite of any other car buying experience I have ever had, no haggling, they were helpful and I paid invoice without having to negotiate. Made the process very pleasant. If your are thinking abut a new car, try out their internet department and send them an email for what you are looking for, you won't regret it.

Jbagley2001

Jan 19, 2012

My wife and I were in the market for a used car. We found ourselves unhappy with our options. Matt Hendry made us aware of the great leasing options available with Subaru. He was very helpful with matching a car with our budget in mind. We never felt led in a direction that was beneficial to us.We had a great experience, and plan on continuing our relationship with Mark Miller Subaru.-Justin Bagley

bikeutah

Jan 10, 2012

I recently purchased a new Impreza WRX from Mark Miller, I was very impressed. My car come in much sooner than expected. I also asked for some custom work to be done, switching out my headlights. This was resolved by the parts and services department with little trouble. I love my new car and am excited to continue my relationship with Mark Miller Subaru.

ruster_88

Jan 2, 2012

This was my first car buying experience and naturally I had alot of questions. Jordan was always quick to answer in a way that I could understand. Once I had decided on what he took over and found what I wanted. Mark Miller Subaru has great service and friendly environment. When came to the actual sale, the process was quick and clear, I didn't feel like that was anything hidden from me. Jordan even took the time go over the car with me to make sure I understood how everything worked.

brentcwelch

Dec 27, 2011

I'm all about speed and price. I contacted Matt through Costco auto program via computer. He called the next day, set up an appointment; I came in and spent a hour with him thorougly going over the vehicle and financing options. I was able to get the vehicle I wanted with more options at a better price. I came back the next day and was in and out in 1 hour driving the new car home.

bradmadison

Dec 21, 2011

Our experience with Mark Miller Subaru was amazing. The need for a newer car came sooner than we would have hoped and the reality of letting go of our Subaru was setting in. We wanted something with better gas mileage, but with the same amount of excitement that our Outback XT brought with the turbo. After driving a few different Outbacks,the options looked dim. Matt was so kind to show us the new 2012 Impreza Wagon. The drive was incredible and the gas mileage equally as great. We are so grateful for the lady that passed the car up, allowing us to come in and make the switch. Matt was in constant contact throughout the week and provided us great customer service. He provided us with every option available and was willing to work within our budget. My wife and I both commented on how little pressure we felt throughout the buying process. They allowed us to consider all our options, provided us comfortable time to weigh our decision and make the right choice. There were no hidden fees, everything was as he had quoted us. We were able to trade in our old Subaru of many years, and drive away in something that will provide us many more years of reliability and safety. We love our new car and look forward to returning in the years to come to get another one. Thank you Matt and Mark Miller.

shawman

Dec 13, 2011

I had a great experience purchasing my new outback. Matt was not pushy with purchasing a car immediately. Once I had decided they had everything ready and made it an easy transaction.

train3215

Dec 9, 2011

I purchased a used Outback from them and they treated me very well from the minute i walked on the lot. Sales were no pressure which i really liked having had a horrible experience at another dealership. Overall the process was pretty fast and i am very happy with my new car.

lwoodruff

Nov 29, 2011

Super friendly, great knowledge of Suburu, helpful with financing options--although it did take some time to finally get to paperwork for the financing--very short timeframe for getting the new purchase cleaned and ready for me! I would definetly buy there again and will recommend it to family and friends!!

hondaaccordcoupe

Nov 28, 2011

I was just driving through shopping for a used car to be my first car. I was getting very frustrated not being able to find one until i got to Mark Miller Suburu. I saw a little Honda Accord and Dave came out to help me, even though he seemed as though he was going home, he stopped to help anyways. Dave and the other employees that helped me were extremely friendly and helpful, when its time again for me to upgrade my car, they will absolutely be my first stop.

cbslc

Nov 19, 2011

Beautiful facility , indifferent staff. Never been to a dealership where you are ignored. Dealership needs to send staff to customer service training specifically in the waiting area and lobby showroom. Sti cafe must be included as well.

Subaru.Owner

Nov 17, 2011

I came into Mark Miller Subaru South Towne looking for a first car for myself. I met Dave Turcotte, who led me in the right direction. Dave has a very personable, friendly approach to car sales. I didn't feel pushed into buying any particular vehicle. Dave called me when a (now MY) 1996 Subaru Legacy arrived at the dealership. I signed for ownership of the vehicle that evening. When I arrived at the dealership the following night to pick up my car, Dave was down on all fours washing parts of the vehicle. In other words, he cared enough to add some elbow grease to the package. I believe he wanted to make the experience as good as possible for me, and he accomplished just that. Overall, my experiences with Mark Miller Subaru South Towne and with Dave Turcotte were great. I would recommend this dealership (and the dealer) to anyone.

1dorothy

Nov 11, 2011

A great experience purchasing my first new car, 2011 Forester. Dave Turcotte was awesome. No high pressure sales and he knew his atuff, he always returned my calls even on his day off. I also got a great deal on my trade for my car. Everyone was super from the start to the finish. Highly recommend. Thank you.

maryer

Nov 3, 2011

I went in to see what kind of a deal I could get when I turn in my lease on my Legacy. I had never leased a car before, and I had the Legacy for two and a half years, so I had some questions. I received a lot of help from Jordan Rock and a man who I believe is named Glenn. They were very friendly and helpful. I worked with Mr. Rock two and a half years ago so I knew I wanted to work with him again. He also sold a car to my daughter and her husband over two years ago.

amynielson

Oct 26, 2011

Dave Turcotte was so low-key. I never felt pressured by him. We didn't have to spend hours trying to talk him down on the price. He was very willing to negotiate in a fair manner.

kentucky48

Oct 26, 2011

My experience was very positive. Both men were patient, kind, and respectful. I would recommend anyone to Mark Miller Subaru South Towne. Thanks guys. You Rock!

jacobesplin

Sep 27, 2011

I went into Mark Miller Subaru to see if I could find a car that would be suitable for my son and I. The customer service wasn't great. It took over 10 minutes to be greeted and helped. When Nathan saw that I was looking for someone to assist me in my desire to find a car he was very pleasent and greeted me with respect. He was kind enough to help me with my son and was a great help when I needed it. However, I did do some research for the car after I had purchased it and saw that most of them go for $11,000, I paid $15,000. Overall I am happy with the purchase and I don't mind paying that little extra for my satisfaction. I've had my Subaru for less than a week and I couldn't have asked for a better car. Thanks Nathan!

tcupello

Sep 19, 2011

Mark Miller Subaru is certied USAA dealership. This was the reason that I contacted them initially. I was taken care of so well, that I will definately be returning for my next car purchase. I was shown many cars and Dave and Matt were patient with my while I made the right choice for me. In the end I bought a 2009 Camry. This car is in great shape, condition and the perfect price for me.If you haven't stopped in and spoken with someone, you should!!Sincerely,Travis

n2fraser

Sep 12, 2011

Peter was by far the best and most comfortable dealer I've ever come across when searching for a new car. I had grown tired and annoyed of going to dealerships and listening to pushy salesmen until we arrived at Subaru. I had considered buying a Subaru in the past but didn't understand the full benefits until Peter gave us the full run down. I love my new Impreza!

ctiller

Sep 8, 2011

I have wanted a Subaru for a long time and had been to this dealership before. It was because of the helpfulness of the salesperson at the first visit that my husband went back when we were ready to finally buy. David was great to work with, not pushy or rushed and really went to bat for us to find something we could afford with the payments that we could make. I have already recommended this dealership to a couple of my friends.

peteg

Sep 6, 2011

Brad Davis and Matt Hendry made buying a new car easy. I was given numerous opportunities to go for lengthy test drives. They told me what the price was and let me take my time making a decision. It seems like Mark Miller Subaru will be there for me in the future if I have any problems with my new car and I hope it proves to be as reliable and functional as my '99 Outback. Time will tell.

Subarconvert

Aug 31, 2011

Brad Davis and Matt Hendry were the two that helped me with my purchase. These guys are the absolute BEST to work with! No problem getting prices from them, everything was simple and easy, and in the end there was no dispute over beginning figures. The next Subaru that we buy - probably an Impreza STI - will definitely be through these guys. Can't thank you guy's enough for such a great car and wonderful car buying experience!

shannonjewkes

Aug 27, 2011

nate is the very best salesman!I wanted a a 2011 outback in a certain model and color well of course it wasnt available at any dealerships in the salt lake area so he searched for one and found it somewhere else he had it aranged to be brought to his dealership but it turned out the other dealer didnt want to give this car up but in the end he did what he had to to get it for me not only did he get but he had all the extras i wanted put into the car so when i went down there to buy it the car was all ready to go all we had to do was the paper work im loving my new car and buying it was so easy with nate and the staff at mark miller subaru!!s

weeezie

Aug 14, 2011

This dealership is super. Sales is not pushy and let's a great product sell itself. Service helps me keep my outback in top condition. They are very nice and accommodating. I've never had a better experience with a car dealership. In this day and age when customer service means little. To them it seems to mean a great deal.

martasys

Aug 13, 2011

Mark Miller Subaru was the first dealership I visited looking for the car.Wanted to do "car shopping" at different places. Dave was there for us (myself and my son), helped us, and his friendly and funattitude made me to get a car - Subaru Impreza. Couple of hours and car was mine.It was the most pleasent experince I had past 20 years buing the car.Thank you DaveMarta Sys

wraven23

Aug 10, 2011

This is my 3rd Impreza ('02 WRX, '08 STI 5-door, and now an '11 STI sedan). My wife and I are from Washington State, and were on vacation visiting relatives. We didn't expect to make a deal, because Mark Miller South Towne Subaru's web didn't show any WRX or STI inventory. I had made an appointment with Brad Davis via email to discuss the possibilities. We walked into the showroom and there was a barely used '11 STI sedan in World Rally Blue Mica (my color!). It had arrived a couple of weeks earlier. Brad was friendly and quickly checked our credit record and so on, but Brad, you get asked a question, promise to answer it in a minute, and then disappear for 20 minutes--not good. The first 2 Subarus had yellow pinstripes, and I like them. But they were the vinyl kind--I wanted them painted on this time. Brad made the arrangements with a local master pinstriper. He arrived about 40 minutes later, painted them on from planning, taping and final job, while I watched, in all of 25 minutes.Keith, the money man, was great--paperwork was seamless. There was one hitch on the sales tax, which I'll get to later.When we were transferring our vacation luggage from the '08 to the '11, a couple of the other sales staff came out to admire the new yellow pinstripes. They had already complimented my trade-in (it only had 17,000 miles on it). The entire staff were friendly and helpful.It took about 6 hours to get gone, but part of that was waiting for the pinstriper, waiting for a couple of hours for the paint to stick well, and a few other details. Over all, it was a pleasant experience.So we park at our hotel in Clearfield, and that night some jerk stole the temporary permit off the back of the car. You guys need to start taping it to the inside rear window. Anyway, after a few calls to the Utah DMV -- yes, they would ticket me for not having a temporary license--and to the dealership, Brad said he'd have a new one issued and delivered to the hotel over night. He didn't keep us apprised of the progress as he should, but the temporary did arrive the next morning. I had to contact the front desk--apparently one of the dealership staff had hand delivered it, but nobody notified us it was there.We had a great drive back to Washington State. A few weeks later, I went to the county courthouse (a 90 mile round trip), to get WA plates and registration. The license clerk failed to notify me to bring my wife, so I was looking at another round trip. I had them send the paperwork to a local license outlet, but when I went to finish the paperwork, we found the sales tax check was made out to the county clerk, not to Dept. of Licensing, as it should have been. I got on the phone, and was directed to Carly, who commiserated with me, and promised to send a check overnight so I could complete the deal--that was on a Thursday. I called her back on Monday--she said she'd had to wait 'til that day. The check was in my hand the next day, and I was able to get my new tags. So yes, there were a few hitches, but the overall experience (my second with the Mark Miller group), was outstanding. I got a great deal at 3.9% financing, and a great car. The suspension refinements on the '11 are definitely noticeable and better than on the '08 hatchback. The '11 also sounds gutsier. I married my Cobb AccessPort to the new car, and upgraded to the 91 octane performance map--nice difference! I'm happy! Oh, by the way, the '11 sedan held all our luggage with room to spare, compared to the hatchback (which was full to the rafters!).

slelio

Aug 6, 2011

One more time I had a Great Experience with Mark Miller Subaru...Thanks to the Sales Team, Finance and Management, you guys make my life easy I love my Subaru Legacy.

pinkflamingo330

Aug 5, 2011

After doing PLENTY of research my husband and I went to the Mark Miller Subaru South Towne dealership to check out a car they had. We have met and delt with a lot of shady dealers so we always expect the worst. We were so surprised at how open and upfront they were. We walked in and someone jumped up to help us. They knew a lot about the cars they sell and answered every question we threw at them. They laid out all costs and there were not hidden fees. The friendliness didn't stop after we bought the car either. They are still very willing to answer any questions and help where they can. We got a GREAT deal on our Legacy and love it!

georgegarvin

Jul 26, 2011

Mark Miller Subaru is a cut above all of the dealerships I visited in the Wasatch Front. I had the pleasure of working with salesperson Pete Kuhn and his colleagues. Pete could not have been more helpful, friendly, patient, and dedicated to coming up with a cost-effective solution to my need for an all-wheel drive vehicle. To begin with, Pete spent a great deal of time with me looking at used-car alternatives at all the dealers in the area. In addition, he worked hard to get me a lease deal that was cheaper or comparable to the monthly cost of buying a used car. He made repeated follow-up calls to me, and never dropped the ball--something that most of the salespersons at the major car dealerships in the Wasatch Front all seem to do. The result is that I leased a brand new car at a very reasonable price. Finally, he made the experience as pleasant and unpressured as possible. He was genuinely interested in helping me out, not just getting a quick deal done. On top of it, his manager and finance officer could not have been more helpful either. Mark Miller Subaru gave me a great customer experience.

Wallywells

Jun 24, 2011

Jordan started out treating me well until it came time to discuss price. The price of the Outback I was looking at suddenly jumped from the $20k to $24k and they severely undervalued my trade over $1k differently than any of the blue book sites I'd researched. He withheld my keys and constantly kept pulling the "what need to happen to get you into this car today?" and then ignored everything I said and became argumentative and condescending.

tswegle

Jun 23, 2011

Our family bought two new Subarus from Mark Miller over the past 2 months. In both cases, we drove out with the feeling that we had been treated totally fairly from the start. There seemed to be no need to do the traditional "haggling" that we had suffered through at many other dealerships over the past 20 years. We were never pushed to buy, and the first price offerred was, by all previous research we had done, very reasonable.

chsweet1

Jun 14, 2011

My recent experience with the internet sales team at Mark Miller Subaru was awesome! They were not at all pushy & their entire team treated us with respect. We were in & out in 2 hours & I could not be happier! My husband (who despises car shopping) even said that this expereince, by far, was the most pleasant car shopping experience he's ever had. We will continue to lease/buy from these guys & would refer them to anyone!! Plus, it's a Subaru!Thanks Guys!

EmilyC

Jun 11, 2011

We always bring our 2010 Subaru in to Mark Miller Subaru in Sandy South Towne. We are always happy and satisfied with the quality, service and friendliness of the folks in Sandy. Thank you.

loveroos

Jun 1, 2011

The least "painful" car purchase I have ever experienced! We got one--and it only took one--extremely fair deal offer, with an exceptional trade-in value on my used Subaru. Our first visit was on a Saturday night and we wanted to take the weekend to assess. There was no pressure. I drove away with my new car on Monday. I love my new Roo!!!

jkershisnik

Apr 22, 2011

This was by far the best car buying experience I have ever had. All the people at the dealer were knowledgeable, helpful and friendly. I would highly recommend this dealer for anyone looking for a new car or even a used one. You will not be disappointed.

J. L. Brown

Apr 15, 2011

Service and repair work are always of high quality and reliable. The service department provides an estimate of the cost of the work before it is performed.The work is scheduled by appointment so that you can be sure that the work will be completed promptly upon arrival. The facilities are comfortable including a newly redecorated waiting area for service customers. People remember your name as a repeat customer. They maintain a computer record of prior service work performed on your vehicle. Pricing of the work is consistent with other dealerships. I have been utilizing this dealership (and its predecessor Larry Miller Subaru) since I purchasedthe vehicle from them.

rjsmith49

Apr 4, 2011

Individual sales person and dealership support team was VERY professional and helpful in responding to questions and working toward a sale that was fair to both parties. I visited the dealership three times before coming to a decision and each time the greeting and discussion was familar and picked up with specifics from the previous visit. The buying process was pleasant and i would recommend this team without reservation.

evvakayebonner

Mar 30, 2011

I bought a Subaru Forester from Nate almost two years ago, and enjoyed it very much. Over two weeks ago I was in an accident where I rolled my car. I was very blessed that I was not seriously hurt. The car was totaled, but when I went back to get my things from it I was amazed at how well the car had held up. I knew right away that I wanted another Subaru. I had a good experience with Nate so went back to him. He handled everything very well and arranged to have the car I selected brought up from St. George. I am very short and use pedal extenders. I was able to get them from my old car and brought them to Nate. He arranged to have them put on my new car, and then drove it to me in Midway, where I live. I feel that he went above and boyond and would highly recommend him and the dealership to anyone. Kaye Bonner

sheldonbotha

Mar 27, 2011

I hate car shopping with a passion, something about car salesman just send shivers up my spine.You get harassed for hours just making you want to leave, you get false promises and pressured into something you don't want.This is exactly the opposite of what happens at the Mark Miller dealerships (I should know, my last 2 cars where at MMiller Toyota).I went for a new 2011 Subaru WRX, discussed the pros and cons of the WRX vs the STI, at this time I had a lot of information from some coworkers who owned both, so I knew what to look for.I was pretty amazed that the sales manager (Matt Hendry) brought up these things all on his own without me saying a word.I got the WRX ordered at a very good price, they are willing to negotiate and are more than fair.The car took a while and I became impatient thinking about the STI at a higer cost, I then saw one online at the Midtowne store.1 Phone call and a decision later and the car was on its way to the southtowne store where it was to get clearbra and tint done the next day.I was kept up to date on the status of the car and the paperwork was EFFORTLESS!!Everything is digital and just flies by, not like the dealerships that still rely on all paperwork.Matt still stays in touch and the dealership is a comfortable place to visit, almost like a friends house.I'm very happy with my purchase and even more so with the people and operation that fall under Mr. Mark Miller.-Sheldon

jeffparkcity

Mar 15, 2011

I worked with Matt and Brad in the online sales department and ended up going with a new Outback Sport rather than the used one I had gone to the dealer to look at. The experience my wife and I had was significantly better than I've seen at other dealers; the staff we worked with were extremely knowledgeable and did not exhibit any pressure to 'up-sell' us in any way. We were given very direct, clear information on what all of our options were both with vehicles and with financing and had the leeway to make any decisions we wanted to without interference.I generally prefer to do a significant amount of research online before making major purchases and this sales model was tailored perfectly to my needs. I had a very clear picture of what I wanted going onto the lot and both Matt and Brad helped us really simplify our vehicle purchase as a result. I would strongly recommend working with them if looking at a new or used Subaru, they were very easy to work with on both fronts.

gski801

Feb 28, 2011

I would have to say that buying this car was by far and away the best buying experience I have ever had. There was no back and forth, no what can I do to get you in this car today, just fair, honest discussion about my new Outback. If anyone I know is looking for a new Subaru, I would highly recommend, no I would demand that they go and talk to Jordan Rock at Mark Miller Southtowne. Be careful Jordan, with your style you just may give car salesmen a good name!

lyman ward

Feb 18, 2011

We were very pleased with how respectfully the salesperson, Kurt Moyer, listened to our problem and then how quickly he set about to help us solve our problem. He was very friendly and courteous, and within a short time he had come up with used cars that could meet out needs. We felt no pressure and he kept reassuring us that they were working hard to help us. With the aid of his finance manager, Andy Peay, we were able to get a good used car within our price range. We are very grateful to them for meeting our needs so quickly and efficiently. Great job--we appreciate all you did for us!

emilygerday

Jan 30, 2011

I got my cute red imprezza at Mark Miller Subaru and I love my car, the four wheel drive is great in the winter driving, it has powerful headlights, highbeams and foglights. I got the "winter package" with heated seats, defrosters, winshield wipers, winter mats...etc.I also love the moon roof. This car feels fun and safe to drive.The sales-man Jordan Rock was awesome, he helped us choose the car. After the Test drive he sat down with ne and went through the car explaining all the windsheild/headlight stuff and then even opened up the hood to show where the fuilds go, how to change fuses and everything. I was impressed but his knowelege and his ability to answere any question I could come up with. The dealership even inculded a booklet of free services, free inspections for life and ski passes. I went back to the dealership two days later to get an undercoating done and trade in our 12 year old minivan and they treated me like an old friend, greeting me by name and taking care of me right away. Just yesterday I went back again to get the lisence plates and Jordan ran out to help even screwing the plates on for us.I would highly recommend this dealership, and the Subaru imprezza. Sporty, fun, safe and perfect for Utah driving! I LOVE my subaru.

codynick

Dec 5, 2010

I actually went into Mark Miller South Towne just to browse new Subaru models. I had owned previous Subarus, but was considering all looking at Nissans which some other members of my family owned. I had bought previous Subarus as another dealership, however this new location was closer to my house and decided to stop in. When I walked in I had no desire to listen to someone try and sell me something I wasn't sure I wanted. Jordan came up and asked if I had any questions and after I politely told him I was just looking; he walked over introduced himself, pointed where his desk was and walked away. Soon after browsing I had a question so I walked over to ask Jordan. I had a few questions about some changes in the models. Soon the conversation was more like talking to a friend about our past Subarus we had owned, rather than a salesman. Over the period of two days I test drove a number of them and I was surprised by not only the information they new about the new models, but also past models. I was able to describe what features I did and didn't like about past models. Also during the test drive process they were able to point features out that I didn't know about. Probably one of the best things was that while driving Jordan was asking me questions not only about what features I like, but didn't like. After a while I also found myself talking and joking about things that had nothing to do with cars. Jordan and Pete were able to help me select the car I wanted, which only took about an hour to do. They checked their stock, other dealers, and also incoming inventory to find the best fit for me. I was also impressed that they were able to interact with my girlfriend and involved her in the process. A little bored with the process they brought her a bottle of water and asked if she had any questions. Through the process I found myself in a very comfortable atmosphere. I left the dealership while all the financial stuff was being cleared and was called within 45 minutes and Pete asked "So when would you like to pick up your new car?" It was so fast I had to finish running errands first. Later that night I pulled up and my new car was sitting out front freshly washed and ready to go. After I signed all the paperwork for my new Forester Jordan walked me around the entire dealership and service center introducing me to the entire staff. The following day, after my purchase, he called me up to make sure everything was running smooth with my new car and to inform me that the additional parts were ordered and he would call me when they were in. I was very happy with the experience I had and can guarantee I will be returning to them in the future.

psamsonov

Nov 23, 2010

I hate buying cars. Most of you would agree the experience is usually less than pleasant. Dealing with Matt and Brad at Southtowne Subaru was actually a pleasure. They were honest, responsive and I ended up with a fair deal, getting the 2011 Forester with the features I actually wanted. They didn't try and sell me a car just because it was in stock but waited for the vehicle I wanted to arrive (just days later) in order to satisfy my needs. Most of the leg work was done over the internet and the process was fast and painless after visiting their showroom. I highly recommend Mark Miller Subaru and specifically Matt and Brad for your next vehicle purchase. Oh and by the way, I love the Forester.

mnbjackson

Oct 3, 2010

We have been shopping for a new Subaru for about 6 months, we visited with Kyle at Mark Miller early in the Spring and told him we were not ready to buy right then, but we were seriously looking at the new 2010 look. He was very patient with us, no pressure, and very professional. We were able to look at all the cars we wanted, drive the ones we wanted, and walk away feeling no guilt or pressure. When we were ready to buy we did not hesitate to go back to Mark Miller and look Kyle up. Again, he was so easy and comfortable to deal with. We love the new Carmel Bronze color and fell in love with a 2011 Outback, which we drove off the lot within 1 1/2 to 2 hours from the time we arrived at the dealer. In our experience, that is record time, and very much appreciated! We so appreciate the Mark Miller experience we had, the no high-pressure sales pitches, the efficient professional staff all the way around. We would not hesitate to recommend Kyle and Mark Miller to all our friends and family, in fact we already have!

angrybears

Sep 13, 2010

Hands down the best car buying experience I have ever had. Usually car dealerships are all about the price hassle and slipping in extra costs. These guys gave me the best price around, and completely without hassle. It was simple, quick, and they were an absolute pleasure to work with! Only wish they sold more brands...