Mercedes-Benz of Chandler reviews
Mercedes-Benz of Chandler of Scottsdale offers you the opportunity to find used cars by Mercedes-Benz of Chandler. Mercedes-Benz of Chandler is a trusted dealership serving clients throughout Scottsdale, in search of certified used cars. Also, Mercedes-Benz of Chandler is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Mercedes-Benz of Chandler to get the affordable car that is right for you.
Location: 7450 W Orchid Ln, Scottsdale, AZ 85251
Phone: (480) 470-8687
Working time: 08:00 - 19:00 Open now
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What’s more, Mercedes-Benz of Chandler of Scottsdale has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Mercedes-Benz of Chandler. Check out the listings today to find the right car for yourself. Mercedes-Benz of Chandler is definitely the best place to buy used cars online.
Lucy Martinez
Aug 28, 2021
It was a very pleasant experience. Everyone was very nice and cordial. Their was no pressure to buy. I would recommend your dealership to anyone looking for a car. You have excellent customer service. Thank you for your good and professional service. Sean was very easy and nice to work with as well as your other staff. Thank you.
Darrin Baker
Sep 3, 2021
Our 2021 Sprinter was acting abnormally and we decided to take it to MB of Chandler. Appointment availability was acceptable, our service advisor Bill was very communicative and forthcoming about the issue itself, how they were able to remedy it, and what we can do as the owner of the vehicle to prevent it from happening again. A seamless experience from beginning to end, and our work vehicle was back on the road in several hours. We will happily continue to bring our business to Mercedes-Benz of Chandler, and look forward to recommending them whenever possible.
Mike Miller
Jul 21, 2021
If you are in need of a new car visit Mercedes-Benz of Chandler and ask for Ed Riddle! We had a bad experience with the purchase of new vehicle of a different brand from another dealership. We finally gave up on it and decided to bite the bullet and look for another new vehicle. We knew we would take a hit on a car that was only one year old. We began our search with other vehicles and dealerships. We stumbled onto Ed Riddle at Mercedes-Benz of Chandler. What an awesome experience! Ed carefully determined what we were looking for in a vehicle. He then explained the options they had to offer and we ended up purchasing the vehicle we are so happy with! The sales experience was top drawer. No pressure; Ed just provided the details and let us make our decision. He was diligent in getting the most for our trade-in and presented a very good deal. He consistently followed up post-sale and we are confident he will be there for us in the future. Ed Riddle is the real deal. Be sure to ask for him at Mercedes-Benz of Chandler!
jess soco
Aug 29, 2021
Thank you MERCEDES-BENZ of Chandler for a great buying experience. From Thomas Dennis for helping me purchase my van. He was kind and sincere human being. Vicki Kovalcik, thanks for your help . You make the transaction so smooth and quick. If you ask me if I recommend this place? the answer is YES!
Wayne Washburn
Sep 17, 2021
We took our 2016 Smart Car 🚗 in for new tires and our 40,000 mile service. While it was there they noticed we needed new front brakes. We left the car at the dealership and checked out Chandler. Jessica, our service advisor called me and said that the tires would not be in until Thursday, we could take the car back home [which is in Buckeye] or we could use a loaner car, I chose the loaner car which was great!! Our Smart Car runs fantastic now!!! Jessica and her crew are top notch!! I will definitely recommend this dealership and service center.
Chris
Jul 2, 2016
The whole process with gavin then Ed was awesome!!! They are so helpful and caring. Ed even stayed and helped me with the manual and set up my phone also showed me how to make it a convertible. Vickie in finance worked so hard to get me my deal. I am going to return
Skyler K.
May 25, 2016
I came in looking to lease a car, Mitch Cooperman instantly walked up and started to help me figure out what I could afford and what he could had to offer. Throughout the entire process, I had the please of speaking with multiple people in different divisions. Every single person I spoke to was fantastic. Mitch not only got me into a 2015 GLA 250, something I truly love, but was able to be real with me and not treat me like just another sale. I am in Sales, and it was refreshing to have someone "sell" me, but in the correct way. Understanding my needs and wants, and figuring out a way to make those a reality. The process could not of gone any smoother, I am very happy with everything and would highly recommend this dealership as well as Mitch Cooperman as your sales rep!
Tammy
Sep 20, 2015
I had done quiet a bit of research before I went to look at the new GLA. I live in N.Scottsdale so I went to the local MB dealer to test drive. The made it feel like I they were doing me a favor selling me a car. Chandler MB was very helpful as I looked at my purchasing options. They didn't pressure but followup with options to address questions I mentioned. My sales guy Chris was very good. He was very willing to work with me to put together I deal that I was comfortable with. The matched the discounts I could get at other places, and gave me very good deal on my trade. Vicki the finance person I met with was very good she made me feel at easy and comfortable was we walked through the paperwork. She was honest with me about options that made sense for me. Chris the GM came out to greet me and help with any questions. It was a nice surprise to receive follow up email and letter during and after my purchase. I am very happy with everyone I met worked with at the dealership.I'll be happy to be my next car from them in a few months.
AZVisito
Aug 31, 2014
Just purchased my GL450. I must say by far the best customer service compared with any other mercedes dealer in Phoenix area. Got very good price and trade-in value for my old vehicle .
Proud GLK Owner
Aug 23, 2013
I met with Greg Ring from Phoenix Motor Company regarding a 2013 GLK350. He was very polite, did not hassle me to buy a car and showed great interest in helping me find a vehicle, without pressure. I was hesitant to purchase from a dealership since my husband and I had a bad experience purchasing a new F150 recently. Greg helped me feel relaxed while making my decision. After I purchased my vehicle, the technology manager came out to my home to show me how the ENTIRE vehicle functioned and explained everything very thoroughly, which was a nice little bonus for me!
Ahwatukee Benz Customer
Jul 8, 2013
Went to the dealer and met with a young man. I asked some basic questions about the 2003 SL500 and the salesmans answer was 'I'm not sure' to almost every question. I also asked about any wiggle room in the price as I called another dealer earlier and they had a similar car priced $1500.00 less. He told me he had no room and couldn't even discount the car $100.00 if he wanted to. The car was a very nice example of a low mileage SL500, but I am not sure I would shop at this dealer again.
Douglas Loefgren
Jun 29, 2013
Kyle is a super honest guy. I have serviced three different MBs through him. Simply put I trust him. He always follows though and he knows how to take care of his customers.
Ati2de
Jun 18, 2013
We bought a used Cadillac from Gavin Hill through the internet, he assured us it had passed inspection. When we received the vehicle, there was a major howl from the rear end. We emailed Gavin he wrote back that he had personally driven the vehicle a few weeks before and there was nothing wrong.He said he would get back to us when he talked to the Service Dept. We took it in for repair, $990 later, the Mechanic says it has been like that for at least 6 months. Gavin Hill has not returned our emails or phone calls. I guess it does not matter if it is a, "Penske Mercedes-Benz" Dealership a Car Salesperson is a Car Salesperson.
JM
Jun 2, 2013
Bought a non-Mercedes SUV from Jeff, who was awesome. Offered us a fair price, not a lot of haggling, no slimy sales tactics. Our experience at other dealers (one Ford, one Chevy and one Honda) was about what you would expect, but Mercedes-Benz is a true class act. I can't say enough good things about them.
FStites062867
Mar 2, 2013
MB of Chandler took my trade (I purchased a used smart ForTwo) and instantly arranged financing in advance of the purchase, which we had, mostly, negotiated over e-mail. My sales representative was tastefully-persistent, yet never annoying nor overstated. With crap credit, any seller will go through the same process, which most of us deserve: the risk for a financier (MB Chandler has two extremely-competent and usually empathetic Finance Managers) is equal to the margin they will take on a trade. I purchased a used vehicle after two e-mail exchanges and one visit to them, where they eyeballed my trade and drew up a contract. They low-balled me on the trade, but, hey, I didn't have to suffer a ton of humiliation, nor have to research independent financing. For the sparse amount of dollars I may have saved pro bono, Mercedes-Benz of Chandler made my purchase a compromised win-win. They are a luxury car dealer, and, to a man/woman, they are imbued with patience for a non-cash purchaser.
New member of the Benz family
Sep 8, 2012
What a buying experience! From start to finish this was by far the best Dealership we have ever delt with. J.C. our sales person was outstanding, Vicki in finance was fabulous, and our Certified 2011 E350 is to die for!! You can't go wrong with a dealership of this quality, I know we'll be back!!
Wesley G
Aug 9, 2012
Gavin Hill did an excellent job assisting me with choosing a new lease. He was very informative! Will be coming back.
Nikhil
Jul 15, 2012
I had a very pleasant experience while buying the Car. I did not fee any pressure during the process. I will denitelty recommend the dealership to my friends The sales person Jeff was very nice and made my car buying experience very pleasant
Mom on the go
Jul 3, 2012
We had gone to two other places looking for an SUV. We were very disapponted with both. One waited until we got there to let us know that the SUV we called about and was assured was there, had in fact been sold. So by the time we walked in, I was already done with the whole carshopping experience. Oh and we also had our two little boys with us (not fun!). Well I was in for a complete surprise. From the start we were treated exceptionally well. Ed helped us and he was awesome. We were on a time constraint and he went out of his way to expedite everything and get us out the door with an amazing vehicle that we love. I can't say enough good things about this place. I would recommend this place to family and friends in a second. They are truly that good!
Sprouts
Jun 28, 2012
Kimberly Pinto is a fantastic service advisor at this Chandler Center and provides the highest level of customer care. Friendly, honest with good and bad news, helpful, and takes customer service to a higher level. WOuld not want to deal with aother advisor and would highly recommend this dealership and Her to anyone! Thanks Kimberly for being such a pleasure to do business with!
fine day
Jun 6, 2012
I want to write this review for a great experience we had with the service advisor, William Stamper. Just recently, my mother and I went to this dealer for the tire monitor system that had been shown on her car for the past a few years. Because my mother only speaks very little English, she always experiences very difficult time for her car services. Many or maybe all the service advisors in the past were not really try to understand her, only being nice to her. But William Stamper made the difference. He not just being nice to her, but also he listened to her, he tried to figure out what my mother was trying to tell him about her car. Both my mother and I were thrilled by his excellent services and patients. Both of us want to give him a five star rating. And we like to take this opportunity to send "many thanks" to Bill! Amy and Lili from Surprise, AZ
XXXXX
May 24, 2012
Scott is a superb service advisor with a unique melding of customer service and technical expertise second to none. Moreover, the administrative staff is very professional plus I had the distinct pleasure of dealing the service and repair shop personnel who have always been responsive and very helpful.
Jacob
May 22, 2012
Every year I bring my Smart in for its service, and every year I leave a happy camper. Everyone is very friendly, especially Kim Pinto, and the waiting area is very comfortable.
PhilR
May 14, 2012
Gavin Hill did a great job for us. No pressure. Very helpful. Affable and knowledgable. I VERY MUCH DO NOT LIKE the requirement to provide an email address below. I nearly cancelled this comment feedback. If I get a bunch of emails I will not be happy.
Peglake
May 13, 2012
My husband and I just purchased a diesel SUV GL350 hours ago. We received great help from our salesperson, Terres Martori and managers Dave and Steve plus finance person, Jose . We were there 7 hours but most of that time was deciding which model, color and interior color. We did toss a coin and my husband won, so silver won out
New Owner
May 10, 2012
From the very first minute we walked into the door until the very last minute we drove our new ML350 off the lot we knew we had made a wonderful decision. Immediately greeted with a huge welcoming smile from, in our opinion, THE BEST of the best, Terres Martori. We have purchased many cars in our lives but have never had this kind of experience. Terres was extremely excited and knowledgable about the Mercedes product and it showed. She is truly an asset to the Mercedes Dealership and the Mercedes line. Always full of energy, a big welcoming smile, First class product knowledge and those extra finishing touches that are missing in the sales industry today. Terres LOVES her job and it shows! We LOVE our first Mercedes and will definitely be back to visit Terres within the year to add another to the family. Didnt want to leave Taylor out of the picture. He stepped in on occasion to offer his assistance and knowledge along the way with Terres. What a great team and true Assets! We had FUN buying this car which is the way it should be ! Thanks Terres!!
Debbie
May 10, 2012
We had a very enjoyable car buying experience at Mercedes Benz of Chandler. We would highly recommend Ed Riddle to anyone looking to purchase a vehicle. He was up-front, honest, and genuinely wanted us to be happy and comfortable with our decision. The ONLY reason for not giving the buying process a 5 star was because the financing took way longer than it should have, especially for someone who came in pre-approved. The reason for the delay was due to a bunch of applications that came in around the same time. Even with that, and as a result of the service we received leading up to that point we would highly recommend Mercedes Benz of Chandler to anyone looking to purchase a vehicle.
No More Researching...
May 8, 2012
Our experience with Mercedes-Benz of Chandler was simply delightful! We had been researching cars for a few months with other Dealerships with very little follow-up. Our SalesPerson, Gavin, was the only one that consistently stayed in touch with us while providing information along the way. He was also thorough in answering all of our questions as well. Would highly recommend!
Fmclau
May 8, 2012
See Ed Riddle! I am sure the whole team is well trained. Ed made my buying experience inviting easy and safe. Kudos to Vicky in financing to...great job to all!
LisaD
Oct 27, 2011
We had a superior experience purchasing out vehicle from Mercedes of Chandler. Mitch, the salesperson, was awesome! Would highly recommend this dealership to anyone!
What’s more, Mercedes-Benz of Chandler of Scottsdale has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Mercedes-Benz of Chandler. Check out the listings today to find the right car for yourself. Mercedes-Benz of Chandler is definitely the best place to buy used cars online.