Mercedes-Benz of Marion reviews

The King's

May 29, 2015

We received bad gas in Kuttawa & had our car towed to Marion, arriving at 5:30 closing time. Jeremiah, the service manager, was waiting & had papers ready, along with a loaner car. Unfortunately, we had to spend two nights in Marion, as the parts were unavailable locally. This was a bad situation, but the people at this dealership were great, everyone including the young men in the detail area were helpful.

Rob Fortney

Nov 7, 2014

Interested in a listing on Cars.com and sent a contact request through the Cars.com web site. I got an "automated" reply from the dealer but no follow-up. I sent another email through the dealer's web site and no contact back. Too bad too.....they had a vehicle I was interested in but so do a lot of other used car and other MB dealers. I expected MUCH more from a franchised Mercedes Dealer.

Hamoud

Sep 13, 2014

I walked in today to this dealership with my E350 2014 showing a tire pressure warning. Mr. Oliver greeted me as I walked in the door. He explained to me what was going on with the car, and assured me to get everything taken care off. While waiting for my car, Mr Bruce showed me and my wife the new S class and the new C class. He seemed to be very knowledgeable and experienced about the new products. In thirty minutes my car was ready!!! and Mr Oliver walked me to the car and explained to me what they exactly did!! I was so impressed with their service, and the fact that they even took it a step further and delivered my car to me cleaned and vacuumed !!!! Thank you Mr Oliver and the rest of your team for the great Mercedes Benz Service Standards!!!

Dana

Jul 18, 2014

I called for questions about a car in their inventory. The sales reps were more than knowledgeable and friendly to work with. The description of the car in Cars.com was spot on. This was CPO car from Mercedes and the Marion Mercedes rep told me that current CPO policy from Mercedes Benz is that CPO cars add 1 year of warranty, but also unlimited miles. This convinced me that a CPO from Mercedes is a benefit, not a used car. The reason I didn't purchase was not based on any negatives from the dealer at all. It was a matter of not finding the right fit. However, the one thing I expected was for them to find out what it was I wanted and follow up with searches to bring me in as a customer.

JT Eberhart

May 10, 2014

Tim was easy to deal with and Oliver was easy going. Both had a working knowledge of their product as it should be. I bought my first Mercedes just about a month ago from Tim Deaton and it will not be my last from this dealership. Great group to deal with all around.

RB

May 2, 2014

I walked in at 10:00 am and left at 12:00 with my vehicle. Tim was great. Everyone was kind and courteous and seemed genuinely interested in me. Thanks for making it fun. I WILL BE BACK!