Mercedes-Benz of South Mississippi reviews

Rich Burge

Dec 5, 2015

We had an issue that was not covered under warranty. The service department worked with us to resolve it and we ended up very pleased with their reponse. Great people to work with and great service.

C

Jul 27, 2015

By far the best dealership out there. Jack exceeded my expectations. They for sure know how to spoil their customers, which is one of the reasons they were my first and only choice as to where to buy my new car. BUT I do have one complaint, where are the snacks?! Seems that every time I come in for a carwash, my only choice of snacks is between bags of chips. Where are the chocolate muffins!!?! The chocolate covered cranberries?!?! It's the little things that matter. Don't quit on me this early in. Overall, best dealership. I for sure recommend Ray Brandt Mercedes Benz to anyone that I hear looking for a car. I'll be in soon for something other than chips!

John SMith

Jun 8, 2015

Don't buy here - just don't. Save yourself the headache and buy in New Orleans or Mobile. They claim to be the largest and the best, but they lack integrity and honesty. Mercedes is a great vehicle, but the sales team there has much to learn about servicing their prospective buyers.

Antonio Washington

May 22, 2015

Micheal Foster and the MBOSM team truly made my car buying experience a joy. I'm in the USAF and I've been all over the world; and had only had one such experience in my life. Now I can say it's happened twice. Tell him Antonio sent you!

Bo and Christine

Nov 25, 2014

We found exactly what we were looking for on cars.com. Jack gave us a call the next morning. Without being overbearing he offered to bring the car over to Gulfport during lunch so we could have a look at it. We went to see the car that The car was parked out front completely detailed. Jack handed us the keys and said take it for a ride. Even offered us to take it home that night, no questions asked. It was just a Honda, not a Mercedes. Easy low pressure purchase the next morning. And last but not least, when you visit Mercedes Benz of South Mississippi remember to get a cup of coffee in the lounge. It is awesome. Thank You

Maxx

Sep 5, 2014

Have been to many dealers on the Gulf Coast and in other states. This was by far the best experience I have ever had at a dealership! The whole process was easy and delightful. The staff, facility, amenities were outstanding. Will return for future vehicles! Thanks MBofSM!

benzfamily

Aug 31, 2014

This is my third Mercedes Benz (third dealership because we move frequently), and this is by far the best service and overall experience I have ever encountered! Israel Aninion was outstanding, and Norris Chaisson was so wonderful! I will recommend this dealership and Israel to everyone.

Bob and Ann

Jul 1, 2014

Joseph Thompson was our contact with Mercedes-Benz of South Mississippi and he was an outstanding, professional in every way. He made buying our car a very enjoyable experience. When it is time to buy another car we will call Joseph. I will recommend Joseph to all our friends and family looking for a new or used car!

Janay F

Jun 18, 2014

Just purchased an 2014 Mercedes CLA 250 from Mike Foster at Mercedes Benz of South Mississippi. I was very pleased with Mike's open line of communication he kept with me during my buying process. He was very professional and helpful. He went Above And Beyond his call of duty; and his actions will not soon be forgotten. Thank you Mike for a great buying experience!

OS

Jun 1, 2014

Knowledgable dealers. Not too pushy. Listened well and quickly got what we were looking for.

DJ

May 30, 2014

Customer service at this dealership is outstanding, Joseph Thompson was a true blessing to deal with. The facilities are first class in every respect, Mercedes really knows how to treat customers and potential future customers. I would recommend this dealership to friends and family, you just can not beat the professionalism displayed by all members of the Mercedes team. I purchased a used Inifiniti, but will seriously consider a Mercedes from this dealership in the future.

Cook

May 29, 2014

We felt very comfortable buying from MB of South Mississippi. We were well taken care of and got the car we wanted! Joseph made us feel welcome and made sure all our questions were answered. The entire process was great!

Educator

May 25, 2014

The customer service and deals are amazing! This company trains their sales reps well. I couldn't have asked for a better experience. I would highly recommend this dealer to all individuals who are in the market to buy a pre-owned or new Mercedes.

JAM

May 25, 2014

I went with my sister who was looking for a new car. We were immediately met by Mike Foster who treated us with a hassle free no pressure sales pitch. Out of curiosity I asked about their leasing policies. My plan was to shop around for a SUV and do comparative shopping. I have a business and I lease a vehicle for the company. Although I had one year remaining on my present SUV, Mike was able to give me a great deal that put me in a new GL 450. The entire staff at MB of SM are friendly even individuals that are not actively involved with your purchase. I did not make my decision to purchase until I visited another dealership in the area. I must say the Mike Foster sold me the SUV that I now have and the other dealership unsold their SUV because of their strong arm tactics. I would highly recommend stopping by MB of SM if you want to have one of the best car shopping experiences of your life. When you go I also recommend asking for Mike Foster. My sister also purchased a car.

Cory Bennett

May 24, 2014

My good buddy Mr. Ho was recently hired at Mercedes-Benz. I was visiting him at his new workplace and my car happened to be due for a carwash. I didn't feel like washing it, he showed me that I could trade it in for a newer model Benz for roughly the same monthly payment and I was sold. Since then, the customer service has been excellent. The employees treat you like family and make sure all your needs are met. This was my first Mercedes and will not be my last.

Wendy

May 19, 2014

I went in to purchase a used car and was greeted by Mr. Hieu Ho. I have to say the entire experience from the get-go was hands down my best experience ever. Not only was he kind and courteous, his knowledge about both brands of cars I was looking out far exceeded my expectations. I am new to Mercedes Benz, I didn't think I ever wanted one and although I knew very little about the car, I did have questions. Hieu went above and beyond to impress me when telling me about all of the great features the car had but he did so without being overbearing and pushy. I am so glad I decided to drop in at Mercedes-Benz of South Mississippi, the entire experience from start to finish was a pleasure. Thank you and I look forward to doing business with you guys in the future.

DeBolt

May 12, 2014

Impeccable customer service! I will absolutely buy from them again.

Cammerronn29

Apr 28, 2014

On Friday I called inquire about a 2013 Ford Taurus i seen online. I spoke to Jack who was very helpful and knowledgeable about the car. I told him that me and my wife would come in on saturday to take a look at it. When we arrived Jack had already had the car up front waiting on us to look at. We have been to other dealerships along the coast and the service was terrible. I called 3 different dealships to inquire about cars and the salesperson says the cars are there and once we arrive to look at them, the cars were already sold or havent been on the lot for weeks and they are trying to get us to buy a new name brand car from their lot. Jason Pilger, Pat Peck, Estabrook all did this. Jack at Mercedes Benz treated us just like we were buying a brand new mercedes. The paperwork work process was fast with no stress. He had even come down more on the price prior to what was agreed on. No pressure to finance through them or buy extra coverage. When we got back from kfcu with the check he had had the car detailed, put a full tank a gas in it, and gave us free carwashes for life. Jack went above and beyond. We will be customers for life!

Cameron

Apr 27, 2014

On Friday I called inquire about a 2013 Ford Taurus i seen online. I spoke to Jack who was very helpful and knowledgeable about the car. I told him that me and my wife would come in on saturday to take a look at it. When we arrived Jack had already had the car up front waiting on us to look at. We have been to other dealerships along the coast and the service was terrible. I called 3 different dealships to inquire about cars and the salesperson says the cars are there and once we arrive to look at them, the cars were already sold or havent been on the lot for weeks and they are trying to get us to buy a new name brand car from their lot. Jason Pilger, Pat Peck, Estabrook all did this. Jack at Mercedes Benz treated us just like we were buying a brand new mercedes. The paperwork work process was fast with no stress. He had even come down more on the price prior to what was agreed on. No pressure to finance through them or buy extra coverage. When we got back from kfcu with the check he had had the car detailed, put a full tank a gas in it, and gave us free carwashes for life. Jack went above and beyond. We will be customers for life!

bruce M

Dec 4, 2013

excellent service and the coffee was good also. Mike W. took care of all my problems

Just a dad shopping with his daughter.

Mar 13, 2013

Mr. Keoki Laphand was very good at his job and a very kind individual. I looked at a used dodge Ram truck and he was very helpful. I had been looking at trucks and he was the first individual to meet me on the lot without having to track a salesman down. I recommend this dealership for being honest and truthful to the customers. I felt relax while looking for an automobile and car shopping is usually stressful. If in the market for any kind of car/truck/or suv I would recommend this dealership along with Mr. Laphand. I don't usually write reviews but of my years of shopping for automobiles this was on the the best experiences. I did not even buy the truck but the experience was very good and even the management staff was friendly. Thanks