Mercedes-Benz of Westminster reviews

Markens

Feb 17, 2016

We inquired online about a used car. Jeff McDowell was responsive, knowledgeable and very helpful. We found Jeff to be a sales consultant rather than a pushy salesperson as we unfortunately experienced at other dealerships. He is a straight shooter. We definitely recommend MB of Westminster and Jeff McDowell.

JV

Feb 6, 2016

I must start by saying two things, I am an extremely analytical purchaser who is also a sales professional and I am a "car guy". That being said, Jeff McDowell and his team at MB of Westminster made making the switch from trucks to cars seamless. Jeff is a true professional, an individual with patience who is willing to explain and re-explain even months after purchasing a car. I have purchased 2 vehicles from Jeff and on both occasions never had to play the "negotiate and wait" game that you typically have to deal with through the car buying process. Jeff took the time to understand both my needs and my wants, he understood where I was willing to be financially and did not try to stray from this. He is an honest sales professional and his team will have my business for years to come. I sat down with Jeff a year after my first purchase, the first lease of my life as I still did not quite understand and he took an hour and half out of his day to be sure that I understood every aspect of the lease and what options I have from this point forward. Jeff is a true man of character and does not fit the norm/stigma of the "typical car sales guy". He has changed the way I think and see a car buying experience.

Jackie

Feb 5, 2016

Jeff McDowell helped me trade in my Mercedes lease for a newer one this past October. For me, it was all about trunk size and I took awhile to decide. He was extremely patient and knowledgeable. He allowed me the time to test drive a few vehicles and get my dream car! I highly recommend Jeff and Mercedes-Benz Westminster to anyone!

Mike

Jan 19, 2016

This is a wonderful place to purchase a vehicle. The staff was extremely helpful and even came to our home to appraise our trade in. Once they assessed the value they did the numbers and got them to us quickly. They got all the paperwork prior to us going to the dealership. Once we got there the next day we were out in under two hours. The sales staff were great. They offered our kids juice and gave them teddy bears which was a huge it. This was overall a great experience. I will continue to do business with this dealership.

DJ

Jan 7, 2016

I recently purchased a 2012 Infiniti G-37x from this dealership and was pleasantly surprised with the experience! Jeff McDowell made this process essentially pain-free as has not been the case in previous car purchases. Jeff is knowledgeable, personable, and professional - characteristics that all too often don't come together in auto sales.

Vana S.

Dec 28, 2015

I purchased my first every Mercedes Benz 3 months ago and after a few weeks of online shopping, I finally deceived to visit a dealership. Mercedes Benz of Westminster had great reviews to begin with so we decided to check it out first. This was our first and only stop. Jeff McDowell was great from the start. We test drove 3 different cars and he was very knowledgable with each one. He was very patient and great to work with. Let me take all the time that was needed to pick out the exact car I wanted. Never once did he seem irritated nor did he try to push me towards something I didn't want. He definitely helped with making the car buying experience smooth, stress free, and enjoyable. Not only would I recommend and go to Mercedes Benz of Westminster, but I would highly recommend and would go back to see Jeff again for my next lease or purchase.

Satisfied Buyer

Dec 9, 2015

I had an unusually agreeable car buying experience that I would like to share. Expertly facilitated by Jeff McDowell, salesperson at Westminister Mercedes, I walked away with a great used car at a reasonable and comparable price. I researched market value of the car I hoped to purchase and with Jeff's help I was able to reach a quick agreement on the terms of purchase. The good experience did not stop here, Jeff called a few weeks later to ask if I was happy with my purchase and to make sure that I had received the necessary tag paperwork. For my convenience, he went so far as to locate and send a map to the nearest DMV counter. Thank you Jeff for making this transaction painless bordering on enjoyable. I highly recommend Mr. McDowell for those who are contemplating the purchase of a Mercedes.

Tony Boselli

Dec 9, 2015

Jeff McDowell has done a great job with all of my personal and business car purchases, I will definitely go back and see Jeff in the future.

Mark A. Kimball

Nov 28, 2015

I am from Texas but spotted a gorgeous Black Mercedes SL550 online via MBUSA's Certified Pre-Owned Program at Westminster. By luck, I was connected to Jeff McDowell who treated me like an old friend and valued customer. He talked me through buying a car out of state, the costs and benefits of different services and gently guided me through entire buying process. I will definitely consider MB Westminster in the future.

Lee D

Nov 24, 2015

We reticently purchased two MBs from Mercedes of Westminster and found Jeff McDowell to be most professional and sensitive to our needs. Further, the tech assisting us with the vehicles electronics, Jeff Shi, was outstanding and continues to be of assistance after our purchase.

K Bolin

Nov 14, 2015

I really could not be any more pleased with my new GLA!!! It is a terrific car for me to drive, given I live at 9000 feet. Up here, I need more than just safety....I also need clearance and control for the snow and ice conditions that are a part of life in The Rockies Westminster Mercedes truly values your experience...and even more so after the sale! They hire the best of breed sales team to insure you buy the right car for your needs. Hadyn Roberts, my sales representative, is a real testament to the personal and first class service that is rarely found these days. He is terrific and I will be a loyal customer to him because he is truly interested in my needs. Hadyn is about more than just making a sale. Hadyn is simply best in class and wants you to be confident and happy with the decision to buy your new Mercedes.

Lou - 1st time MB buyer

Jul 3, 2015

Salesperson Shawna Coyle patiently worked over many months to find a used car that I would love and that I could afford, and when that happened, she worked to make the deal happen with her Sales Manager, Gregg. When Gregg introduced himself to me and we were walking around the car, he found something wrong with it, approved the repair, and that buttoned it up nicely. KB in Finance worked thru the transaction as a professional and I drove home happy in my first MB, a true pleasure! I have service coming up on the car so I will addend this review when that is complete.

MSH

Jun 26, 2015

I always find Mercedes Benz of Westminster very helpful, responsive and have been extremely satisfied with there service department. I have an assigned service representative that ensures my satisfaction. Having a loaner car and door to door delivery when needed is a real plus.

Travelphoto

Jun 25, 2015

Our Sprinter van RV conversion went into limp mode in the middle of Nebraska due to mice damage around a sensor. I nursed it by shifting manually for 350 miles to get to Westminster 15 minutes before close. They put me ahead of everybody for the next morning since we were on a trip heading to Utah. Spencer drove us to the local hotels to find a room for the night and they called at 8am the next morning telling me what they found. The van was fixed by 11am and they picked us up to go back to the dealership and away we went on the trip. No problems since they fixed it. They really seem to know what they are doing, unlike my local dealership. Thanks!

Cris Owens

Jun 19, 2015

Steve Litwin and KB were total professional the made this purchase so easy and made my car buying experience fun and not a hassle.

Linda Szepe

Jun 12, 2015

I went in to test drive a GLA250 as I was comparing many vehicles. From the entrance into the dealership I was greeted very friendly and made to feel as if I was "the customer of the day". When Hadyn took me out on my test drive he showed me completely everything that I ever need to know about this vehicle. He was very thorough and his follow through was what made me and my husband to get this car. We are very excited to Have our Violet Lights GLA250!!!! You should get more of them in Colorado, but for now I am happy to know that I am the first to have this color GLA250 in Colorado.

scott

Jun 12, 2015

Dealership has been great. I had some minor issues they addressed immediately providing great customer service. The Salesperson was also good. Since I had to order the van in a short period of time I did not know all the options I was ordering as I missed some minor but important options. I would have like if the I would have had more options explained to me instead of me just guessing at what was included. Overall things are just fine

Multiple MB Owner

Jun 11, 2015

These folks do it better than any other MB dealer/service center in the Denver Metro area. You get what you pay for!

Sheryll

Jun 11, 2015

I recently purchased a 2015 ML class MB through MB of Westminster. I was referred to the salesman, Jeff McDowell by a friend. My first contact with John was via phone, when I told him what I was looking for and what my specific requirements were. The dealership had the car that met my expectations, and I met with Jeff the following day. He spent a good deal of time with me, going over all of the features, and he was knowledgeable and patient with my many questions.Jeff's style of selling was professional, informative, but never pushy, or "salesmanlike". Both Jeff and the dealership were great to deal with. I believe they were fair in the pricing negotiations, as well as the trade-in of my old ML. I would never hesitate to recommend either Jeff McDowell or MB of Westminster to anyone looking for a new or used vehicle.I also strongly recommend their service department, as I've had work done there on my former car. Thanks Jeff and MBOW for a great experience!

Author

Jun 10, 2015

Had some work done on a new vehicle, they were very accommodating

Nicole Marquez

Jun 10, 2015

I had a wonderful experience having my car service. I requested an appointment two weeks in advance to have a loaner car. The car was brought to my work and the driver took my vehicle to Mercedes Benz of Westminster. The service adviser called me and gave me an update. I mentioned I needed the car back by 3:00 pm. Everything was complete and my car was brought back to my work before 3:00 pm.I was able to pay via phone and given a discount for my service. I appreciate the professionalism and great customer service from the drivers and service adviser. I am thankful that I didn't have to miss work and my car was serviced for 2015.Thank you again,Nicole Marquez

Felicia

Jun 9, 2015

Excellent, patient and present service. All in all a very good buying experience. Thank you.

Marco Jaramillo

Jun 6, 2015

After shopping at a couple of other places, I decided to make the drive up all the way from Colorado Springs. Had an excellent experience at MB of Westminster and decided to make my purchase there. Staff was professional, friendly and prompt. I love my new ML...would definitely go back.

Scott

Jun 5, 2015

Great Job -very pleased with all aspects of the dealership.Thank you

Katy Campion

Jun 2, 2015

Excellent, excellent service department, and Tracey is just awesome.

Meg D. of Denver, CO

Jun 2, 2015

Dave Boerman is absolutely awesome! I've purchased two vehicles from Dave at Mercedes-Benz of Westminster, and I was 110% satisfied on each occasion. Dave is extremely pleasant and very thorough, and makes the whole process as enjoyable and efficient as possible. I have also been extremely impressed with the Mercedes-Benz service department. I would absolutely recommend Mercedes-Benz of Westminster to anyone looking for a new or pre-owned vehicle! I have purchased both, and can't say enough about my satisfaction. Thanks, Dave, and the entire Mercedes-Benz of Westminster Team!!! Sincerely, Meg D. of Denver

New Mercedes Customer

Jun 2, 2015

I had been reviewing BMW, Mercedes, and Audi vehicles which were all in the same class, when I began a dialog with the Mercedes team in Westminster. Matt Dunn was the sales person I was working with and he was nothing but responsive, professional, and up front and transparent with answering my very detailed questions about the car and the structure of the deal. He never pressured me during the entire process and invited me to visit the dealership once I was ready to move forward. The Mercedes buying experience is truly levels above the treatment I had started to experience with BMW (they were not even close to the outstanding Mercedes customer service). Aaron Buniger was also very helpful in ensuring all of my needs were addressed and met, they definitely earned my business. Once I decided upon my vehicle, the purchase experience with Rick Nicholas (Finance Manager) only continued to verify this was the right decision, he spent a lot of time answering all of the questions I had and ensured I thoroughly understood all of my options. Lastly, I was very thankful for Jeff Shi (product specialist) who spent time teaching me how to best utilize all of the options in, on and around the vehicle. I couldn't be more pleased with the decision I made to work with this team at Westminster MB. Thank you all!

Travis Bach

Jun 2, 2015

I would recommend seeing Joshua Richardson for a new vehicle. He let us test drive a few vehicles for we could see which one we liked the best. He made the car buying process really easy and got us a good deal on the vehicle.

Dennis Loewen

May 30, 2015

Excellent professional sales service from Steve Litwin. Will definitely continue to purchase our future vehicles from Steve and MB Westminster.

Lawrence E Cordova

May 30, 2015

It all started when I thought I had a major problems with the ML55 AMG that I own. My daughter checked your online inventory of used vehicles and she saw the ML550 that you had in stock, that would match the performance I had gotten accustomed to. Further checking resulted in me purchasing the vehicle from you folks. In all from the sales men to your finance officer I was treated very well. Thank You Westminster Mercedes Benz a very happy buyer.

Andy Lee

May 29, 2015

Our salesman was a pleasure to work with. Customer service has been fantastic. I will buy again from this dealership in the future.

mjbergherm, Author and Illustrator of Childrens Books West.

May 27, 2015

This Smart car for two is just the right size for Major , my Border Collie and I. The drivers seat is very comfortable. I love the dash board, and the "jump seat" that is roomy enough for Major , my Border Collie. The hatch is easily opened and then locked when shut. "Just fill it up" with seven gallons of gas and you are ready to scoot any where that you want to. Love it, Love it. Love it. The dealership is the best of the best ,

Mr Todd J Garcia

May 27, 2015

I purchased a pre-owned S-550, the car was well presented and cared for by every person involved at the dealership. I too as a customer enjoyed the interaction I had with everyone involved.

Richard

May 27, 2015

Great people to work with, Mark, Tim, Anthony, very knowledgeable and experienced i drove my truck away feeling great about my purchase!!!!

Adam Tucker

May 23, 2015

I had the pleasure of working with Jeremy Winter, Who quickly and appropriately identified my needs and wants and was able to fulfill them completely honestly, it was the easiest and best purchasing experience of the vehicle to date. Who quickly and appropriately identified my needs and wants and was able to fulfill them completely honestly, it was the easiest and best purchasing experience of the vehicle He delivered exactly what he promised. Highly recommend. And lice the car.

bobby

May 22, 2015

Mark r is good sales person very helpful great customer service thanks

John Snyder

May 22, 2015

All aspects of our purchase experience were enjoyable and the personnel very professional.

Chris

May 21, 2015

It's a good, and rare feeling that when you walk into a dealership for any/most vehicles that you know the team will do their best to take care of you. Yes people always smile and people always explain how you are important to them...but in most car dealerships I would argue that doesn't extend beyond the boundaries of the purchase process....In the case of MB of Westminster I think I have found one of the rare exceptions to this whole attitude. The team at MB Westminster comprises of people how have been there for years and know the vesicles I have for service and support (Linda and the team) and people who are fairly new and came up from MB Denver...(Sales, finance, management) together they have really built a location that is comfortable to just wander round and see what's there, through to a purchasing process that's informative, decisive and really doesn't mess you around. When we sit and talk through a purchase I know they will do the best they can for me and I know they will put the MB HQ through the wringer to get the best deal possible....To the above, yes I know they are making money, yes I am aware of how the mechanism works by which they get paid and how they ARE there to build a business...but that process is not stuffed in my face when it comes to negotiations. It's done in a cooperative and civil businesslike manner...and that IS appreciated.To Jeremy, Aaron, KB, and the others in the front office through to Linda in the support AND the crews who maintain and clean the car, their location is professional and they care well beyond the doorstep of the dealership...OK enough for now...basically if you want a decent experience go here.

Linda

May 20, 2015

Picked up in a timely manner, no issue found. Explained possible issue. Offered to do the service early and let me know that this was the last service on my prepaid account. Great Guy - very helpful.

C3C

May 19, 2015

Once again, I am reminded that service teams are the most important consideration when selecting both a car and a dealership. These guys rock!

Jill

May 19, 2015

although my car would cost an arm & a leg to fix, it was still a great experience. I plan to schedule more repairs through y'all.

Phil Russell

May 19, 2015

Just had my 2008 MB ML320 CDI serviced at MB of Westminster. I purchased this vehicle at this dealership and they have done all the servicing on it over the years I've owned it. This a fabulous dealership focused on value and great customer service. My MB has 90,000 miles on it now and it is as good as new! That's in large part due to MB of Westminster. The care and preventative maintenance shows in how this vehicle continues to perform and its amazing reliability. This recent service was no exception...it's what I've come expect from MB of Westminster. They point out what's needed to keep my MB in tip-top condition and provide expert technical services. Jeff Blake did a superb job in communicating with me and keeping me informed about what needed to be done and the status of work performed. He's a superb representative of MB of Westminster. Thanks again for the great job in maintaining my MB!

John

May 12, 2015

Working with Bryan Pippitt was a great buying experience!

Robyn

May 11, 2015

The buying process was straight forward and I'm extremely pleased with my purchase.

Wyatt and Amy Dinius

May 11, 2015

Mark and Brian were a class act and top of the line sales team. My wife and I had an great experiance buying our first luxury car. We thought going into a mercedes dealer we would be treated a little diffrently than an average car lot but we found out we were treated better! All the team memebers at the mercedes dealer in Westminster were a class act. My wife and I will be returning customers.Thanks Wyatt and Amy

KS Keefe

May 10, 2015

Nathan Barkin has done an fabulous job of taking care of our service needs. Despite our being located in Wyoming it has been easy to have our car serviced. We are always provided with a loaner car and the drivers who drop off and pick up the cars are courteous and professional. We are impressed with MB of Westminster.

Stefan

May 8, 2015

Ben H. has made this the best car-buying experience we've ever had in over 20 years! Thank you!

Bev Snyder

May 7, 2015

Please set up recycle bins for paper and drink containers. THAT is my comment - everything else went SO smoothly. I had a terrific experience. Thanks, Bev Snyder

Lu Schellhaas

May 7, 2015

Mark, in sales, was more than helpful finding the right car to meet my needs. He worked very hard in this process and I want to say, Thanks!Jeff in the service department was also very helpful and, they both gave me the personal attention that I needed to fell good about my purchase and service.Thanks to all that work there for your help and staying late to get me back on the road again!

Michael Koscielniak

May 6, 2015

Sales and service team did an excellent job.They were prompt and courteous.The deliver drivers were thorough and professional.I was very impressed with the process.

Rita Rippetoe

May 6, 2015

Service was excellent and, since you have pickup and delivery, I did not even have to travel to your location!! Thank you, Tracey, for making it all happen.

JOLANTA

May 4, 2015

Great service, the sales person was very helpful, nice, over all very pleasant experience.

M. Hernandez

May 4, 2015

Great overall experience!! I highly recommend Dave B. He was awesome to work with!!

Ray T.

May 3, 2015

Really nice dealership and great people to work with. We worked with both Steve Litwin and Ben Serrano. They made the buying process enjoyable, quick, and easy.

Michael Pendergist

Apr 30, 2015

My repairs were done in a timely manner and the car is no longer making the noise. Linda knew what it was and it was taken care of in less than a work day.

Sharon Geankoplis

Apr 30, 2015

Shawna Coyle is the salesperson you need to contact before your venture into the dealership. We began communicating two weeks prior to my visit. I told her what I was looking for and she provided me with many options and prices. She's professional yet very approachable. She provided all the pros and cons on each vehicle - NO HARD SELL! Negotiations were really fair and stress free. Driving out of the lot within 3 hours in a new car. Two follow up phone calls since the sale.Having purchased my trade in car with them, I knew Scott Casselman from the Service Department and there is no one better in customer service. He is one of the main reasons I returned to this dealership.

Prasenjit Mitra

Apr 29, 2015

I recently visited your service center for a noise problem with the driving belt assembly of my E350. Your team not only addressed and fixed the issue but did that in a best possible way. I must say I am highly satisfied with the overall experience... It was a very smooth and hassle-free experience. Since I already had an appointment, so no waiting at the lobby. Supervisor immediately welcomed me , listened patiently to my problem and walked me thru the next steps properly. Also the loaner car facility is always a much appreciated gesture. I was in and out of the service center within 15 minutes which is awesome.Also, your supervisor, Jeff Blake, followed up with me over the phone and gave me all the details of the problem and fix they did. He was very polite and knowledgeable person. Next day when I went back there to pick up my car, it was properly washed and all ready for me.. Thank you very much Mercedes Benz of Westminster for your professional care. Thanks Jeff for your help.

Garlyn

Apr 28, 2015

They go above and beyond to take care of me. Service writer Tracy Strait is one of the best. I would recommend This dealership to my friends.

H. Lee Ambrose

Apr 26, 2015

We leased a Mercedes Benz at this dealership on the basis of a referral and because they offered pick-up and delivery for the 10,000 mile service required. The round-trip from our home is approximately 500 miles. At first they put the vehicle on a truck after removing a loaner. That only happened once, with our first car and it was only trucked one-way. Now they leave us a loaner and tell us to make sure that there is the same amount of fuel in the tank when our car is returned.They then put the 500miles on our car, that had a full tank of gas, and returned it serviced and repaired with substantially less than a full tank. Other than the change in policy in terms of transporting the vehicle and the petty complaint about the gas, we are satisfied that we didn't have to make the drive and spend the two or three nights it would have required to make the repair to the turn signals, we have appreciated our relationship with Mercedes-Benz of Westminster. I didn't rate the quality of repair because we haven't driven enough to know.

Jan

Apr 23, 2015

Not being very mechanically inclined myself, I really appreciate a vehicle that is of such quality and reliability. Of equal importance is the confidence that the service response is friendly, efficient, and expertly thorough.

Lisa T.

Apr 22, 2015

MB-Westminster is a great dealership. From the buying process to servicing, they are professional and courteous. The facility is spotless - even the service drop floor is immaculate. The waiting area is very comfortable too.

Clifton Govan

Apr 21, 2015

They did a great job in getting me and out. It was a recall for a hood latch.

Dave

Apr 18, 2015

As always, the repairs were perfect, the time and wait minimal,the staff courteous and helpful, and the waiting area pristine and the refreshments excellent.Thanks.

D.J. Nadeau

Apr 16, 2015

Excellent sales team at this facility. They have a large selection and they are extreemly knowledgeable of their vehicles. I initially contacted them through the internet and was provided with Jeff McDowell as the sales associate, he is extreemly coutious and knew every aspect of the vehicle that I wanted to purchase.

Marc Olmsted

Apr 16, 2015

I am very happy with the level of service delivered over and over again at the Westminster location.

Smoky

Apr 16, 2015

Service was quick and courteous! They took care of the computer problem and had me on my way in less than an hour.

Teri

Apr 16, 2015

Ben was great to work with. It was very good buying experience.

Bob Kleeman

Apr 15, 2015

Could not have been more hassle free. Driver arrived within 15 minutes of front of appointment, took about 15 minutes to get all the paperwork done. When they brought the car back, it took 5 minutes and everything was great

Eileen tomaro

Apr 15, 2015

Jeff was great he did all the right stuff and he was very polite

Jim Parkin

Apr 15, 2015

I can't say enough good things about MB Westminster. From sales to service, nothing but the finest people.Linda and Scott in the service department have taken care of me for over 7 years and feel like family.

RLH

Apr 15, 2015

This visit was for the 10,000 mile maintenance and also to get the rear brakes replaced. All went well. I was given an awesome loaner vehicle while my car was being serviced. It was dropped off at my work place when my car was picked up.

Allen D. Curtis

Apr 14, 2015

Received great assistance from my service rep and sales rep. All went well and am very satisfied with my new purchase.

Mary Wright

Apr 10, 2015

Amazing experience with Steve Litwin. Will go back and recommend all my Arbonne team to go there too! Steve and Westminster is the best!

Donna

Apr 8, 2015

Linda took care of all my needs very professionally, all on the phone without any problems!!!

K.P.

Apr 7, 2015

Excellent service, professional, personalized, fast, efficient.

Ron

Apr 7, 2015

The service was performed to my specifications, this is redic0ulous that I have to put in a specified number of characters Thanks

Dennis Hendrickson

Apr 4, 2015

The people at the dealership were very friendly and helpful. The waiting area is super.

Donna H

Apr 3, 2015

Tracey my Service Manager is Great! She made it easy and communicated with me on my repairs. Tracey proactively scheduled my service while waiting on parts

Michael Romero

Apr 3, 2015

First time using your service department. Extremely professional. Looking forward to working with you in the future.

Pat Heller

Apr 2, 2015

As usual, I was very pleased with my service experience at MBZ of Westminster!

Scott

Apr 2, 2015

Very helpful staff and above and beyond service performance.

The New AZ Connection

Mar 25, 2015

I would like to thank Jeff McDowell for a wonderful car buying experience. From no pressure sales to picking me up at the airport and following up while driving my new car home; I felt well cared for and appreciated. The new car is incredible and I am looking forward to many years use.

Tracy Colburn

Mar 23, 2015

Ben H was an amazing salesman! I will be sending referrals his way for eternity! Thanks for bringing him on.

Bill

Mar 20, 2015

Linda Kocency was great to work with as my service advisor. Thanks for keeping my Sprinter RV in great working condition.

William Scherlong

Mar 19, 2015

Joshua Grimm was fantastic! He was so helpful and great to work with. My wife and I are so please with that 2015 smart car. This is our second lease with you. The finance people was also so nice to work with. Keep up the the great customer service!

Sergey

Mar 17, 2015

Quick and easy purchase. No pressure, great selection of vehicles.

Dan Mispagel

Mar 12, 2015

Excellent service from Jeff great communication in keeping updated on status of car service

Lewis

Mar 10, 2015

I was very impressed with the level of service I received form the staff at the Mercedes of Westminster. I really enjoyed the set up of the waiting room specially the working stations. I was able to get work done while I waited for my car to be done.Great overall experience,

Howie Ehrlich

Mar 6, 2015

Great Mercedes Benz Dealership! Service went smoothly.Great customer service .. Thank you, Scott

ken potts

Mar 6, 2015

tony is great. He really cares about his customers. And it shows. Keep up the great work!

Robert Hobbs

Mar 5, 2015

Josh and Anthony did s great job!! Great and professional staff!!ThanksRob and Libby Hobbs

Zareen church

Mar 3, 2015

Toni was extremely helpful, all the arrangements went very well!

Rob M

Mar 1, 2015

MB Westminster is one of the best MB dealerships and service centers. They are always courteous and have excellent facilities.

Michael A. Zotto

Feb 28, 2015

Called Westminster Mercedes Benz and spoke to sales rep Jeff McDowell, I told him was interested in a new GL 550. He explained what was available and asked what options I was looking for. Never during our conversation was I pressured about what payments I could afford, how much I wanted to spend...etc. I made the trip up to Wesminster MB and walked the lot with Jeff, settling on a Black GL. We negotiated a price, the total transaction took only one hour, no sales pressure, either we agreed or we didn't. After the contract was signed, sales manager Jared Young came over to congratulate my wife and myself explaining that if we were not 100% satisfied, we could still walk away. He told us even after the sale, to call him anytime if we had any issues. The whole process was professional. It was well worth the drive up to Westminster even though there are two other MB dealers in Denver that are closer. YOU WILL NOT BE DISAPOINTED !!!

Martin Tarango

Feb 27, 2015

Jeff was an awesome person that helped us with the process of buying our first Mercedes Benz.

Al Hollis

Feb 25, 2015

Always excellent work and great communication from Scott Casselman

Surya

Feb 24, 2015

The dealership was kind enough to give me a ride to the dealership for purchase and picking up the vechicle. Very friendly and made my purchase a breeze.

paul king

Feb 23, 2015

josh arron and Nathan are all very good .they went above and beyond my expectations

Satisfied customer

Feb 23, 2015

Scott is a great service rep I appreciate the way he communicates and make sure experience a priority. The loaner car is a fantastic convenience. Overall great experience. Thanks for keeping my Mercedes running great.

Ed

Feb 22, 2015

friendly, helpful, salesman knew about the car and answered all questions.

Scott Cordova

Feb 21, 2015

Service assistant was very attentive and all went smoothly.

Kellie

Feb 18, 2015

Was happy with the service and efficiency of the service team.

Sinh Ly

Feb 17, 2015

It was another great experience as my Service Advisor, Linda Konecny, was very helpful and professional in helping me with my scheduled maintenance service and tire replacement.

Lawrence Perham

Feb 15, 2015

Very Courteous, Excellent Service by everyone involved.

Karen Webster

Feb 14, 2015

I made my appointment for one of your service representatives to come by my place of employment to pick up my vehicle which was so convenient for me and greatly appreciated. They picked up my car at one job and returned it the next day at my other one. I can't begin to tell you how convenient this was for me. Thank-you for having the kind of service you can be proud ofKaren Webster

Bill and Becky Michael

Feb 9, 2015

THANK YOU for fitting us in, even when we didn't have an appt! We live 3 hours away from any service opportunities and were in Denver for dance competition. You were all kind enough to fit us in for Service B on our GLK450 and very understanding of our geographical situation!

Kolby Verbeck

Feb 8, 2015

Linda is amazing! I always appreciate her customer service!

Hassian Onar

Feb 1, 2015

Scott Casselman is a great service manager. Always polite and all your drivers are very kind!

Mickie Margolis

Feb 1, 2015

When purchasing vehicles in the past it was painstaking . Once you got to the financing it took hours, usually with little concern for my personal wellbeing after the stressful haggling over the price. This experience was the best I've ever had. Everything was streamlined, from test drive to vehicle cost to financing. We were offered beverages, snacks along with time to decide if we really wanted to make the purchase. Joshua was fantastic, he made sure we had all information we need as we moved forward with the purchase. I was personally treated with respect and all my questions were answered without feeling like they were an inconvenience. I plan on purchasing another vehicle in the near future from Westminster Mercedes Benz.

Rita Trujillo

Feb 1, 2015

I purchased a maintenance contract with agreed upon times for checkups. This was my first visit and I was very please with it and glad I bought the contract for these services.

Gustavo & Judy Rodriguez

Jan 31, 2015

We had a great experience with the Mercedes-Benz dealership of Westminster. Everyone was extremely cordial and helpful. They were also very knowledgeable in which helped us make the decision to purchase the ML350 vehicle. We will be happy to refer our family and friends to visit the Westminster location.

Mack Morgan

Jan 27, 2015

My service advisor (Linda), was outstanding. Kept me informed on progress of my vehicle service.

Mike S.

Jan 27, 2015

Smooth, professional service/repair experience provided by Nathan Barkin at Mercedes of Westminster,CO, who showed me, Mercedes owner since 1981, that he knows his product line,its occasional problems, and how to address them. Loaner car was required beyond expected time of return without hassle.

Derek

Jan 26, 2015

The dealership was very clean. All the people that I had to deal with seamed very trust worthy.

Justin Medina

Jan 26, 2015

Nice clean Facility, John was a awesome guy to work with, answered all my questions, didn't take very long to get everything fixed up. thanks

Al

Jan 24, 2015

Noticed oil on floor, service found and replaced a seal that was leaking.Quick, easy process that was well explained by John H.

Amado

Jan 24, 2015

Great customer service. Very attentive salesperson

Huberto Prado

Jan 5, 2015

Excellent. We appreciate Linda's professionalism and knowdledge

Don

Jan 4, 2015

The sales associate - Josh Grimm was excellent at listening and then figuring out the ideal SUV for our family. Also, having worked with him and the dealership for my last two leases, its becoming the best place to solve our car needs going forward.

Marie

Jan 3, 2015

As always, Nate and the service team took great care of us. A pleasure working with Mercedes Benz of Westminster team!

David Schoonmaker

Jan 2, 2015

Extra effort expended to deliver the car within the month based on conflicts in my schedule.

dick marin

Jan 1, 2015

Like a lot of other folks my Battery on thr ML went west. Called, made an appt'. and viola, a new Battery was installed post haste.To all a Happy New Year, and Thank you for your continued GREAT SERVICE!!

Carolyn D.

Dec 31, 2014

Love this dealership. Best customer service out of all the Mercedes Dealers in the Denver Metro area. I will be buying my next Benz from Westminster only.Services Department is amazing! Thanks Lynda and Josh in Sales is an excellent salesperson.

Warren P Edris

Dec 31, 2014

This is the sixth car I have bought from Win Lewis. He makes the experience seem like I'm going in to see a friend to buy a car.

Sandy Gates

Dec 20, 2014

Great experience. I love that they come pick up my car, leave a loaner and then deliver the car when it is finished.

Jeffrey Waco

Dec 19, 2014

I was completely satisfied with the service except for the car washing at the end.I waited for the car to be finished with the washing and since it was at night when the car was delivered to me I was not able to see the result.It was not washed! Disappointed to say the least.

Jim Plank

Dec 19, 2014

i was given excelent Service .by Jim Plankand all the the other personel gave me exclent Service

Roger Gallup

Dec 19, 2014

It is always a pleasant experience visiting the facility at Westminster Mercedes. They are professional & friendly and the facility is very pristine. It has always been a great experience from sales to maintenance of our Mercedes vehicles.

Brandy Tesar

Dec 18, 2014

Always happy with the service at the westminter location!

EC

Dec 17, 2014

My first annual service appointment was fast and painless. The service was done faster than anticipated and the car came back to me cleaner than when I arrived. My loaner car was a 2015 model, so it was fun to see the cockpit and styling changes. After 10,000 miles of driving, there were no issues and all systems were in good working order. Quality car. Quality team.

Beth

Dec 16, 2014

Had a very good experience with this dealership and the salesman. No hassle

Dale Bodman

Dec 15, 2014

I believe all the service was done correctly. Alittle disappointed in the fact that I got no loaner car( sold on this when the car was purchased). Had an A service and at the end of the day told I need new brakes on the front of the car- had to leave my car for two days without a loaner car. Even though given a discount for the work, the brakes and rotors cost was outrageous!

Rob Edwards

Dec 15, 2014

Matt Dunn with Mercedes-Benz of Westminster helped me purchase my new 2015 C300. My experience with the dealership was excellent and Matt was very helpful. I will without a doubt use Matt to buy my next car.

Wendy Bertagnole

Dec 7, 2014

They picked up my car and supplied the loaner requested. My car was serviced and returned the next day.

Ewing

Dec 6, 2014

It was great dealing m-b westmenster. We love our new ride!!

Sarah Stonerook

Dec 5, 2014

Linda did a great job communicating with me on what my car needed done.

JD Harker

Dec 3, 2014

Dealer is convenient to my home and very easy for wife to visit dealership as required. Good service but not on par with the Lexus Dealer I was using.

Patricia Koh

Dec 3, 2014

This is the first time that I have had Nathan as my service representative. I will use him again! He was so polite, personable, and exemplified TOP customer service. He answered all my questions, was thorough with the status of my car, and was very accommodating with my alternate transportation needs. I was not disappointed, at all! Mercedes Benz of Westminster needs to do all they can to keep this young man. He puts the customer first. He was extremely helpful and was very patient with my old Mercedes. I appreciated that. Thank you!! I will be back!!

Phil Kleinman

Dec 3, 2014

My vehicle required service, the loaner was delivered and picked up timely and the drivers were very professional. The problems with my car seem to have been resolved. Absolutely no complaints.

anonymous

Dec 2, 2014

While this is the only Smart Car dealer in Colorado, I took my Smart from Canada, where I had experience with the dealers there. Westminster is excellent service for my Smart. In Ottawa, Canada I had multiple issues with my dealer (and there were two, so they had competition), and was planning on leaving them, but moved to Colorado instead with my Smart. Thank goodness. Westminster Mercedes has helped me with everything from bizarre requests to change the faceplate on my speedometer (due to only have KMs on it) to routine maintenance. Always with quality information, constant communication, and care. I used to joke in Canada that I got half the service, because I only had half a Mercedes. But I never feel that with Westminster. Smart Car owners get the same treatment and respect as everyone else.

Jason

Dec 2, 2014

I love my new ML!After visiting all of the other Mbz dealers in the Denver area, I reluctantly made the trip to Westminster. I read all of the reviews and had an uneasy feeling from the beginning...My treatment at 2 other Denver area dealerships was nothing short of sad, disrespectful, and lacked all sense of professionalism. What I discovered in Westminster was a really fine car buying experience. My dealer was Brian Pippitt and from the very first introduction, I was treated with care, respect, and valued as a customer. Truthfully I have very little respect for the car dealer industry as they have belittled us as consumers for years. I can easy say that this dealership has set new standards in care and integrity in selling cars. From the beginning all of my needs and many requests were taken seriously. Brian was a pleasure to work with and over delivered on all promises made every step of the way. The entire staff was friendly, accommodating, and treated me with respect. The buying process was very easy. They use the typical salesman to sales manager chain of communication. What they did deliver was their final and best prices quickly and without any games. I received the info, fees, and costs I wanted without hesitation. Even the finance office paperwork process was smooth, professional, and efficient. Truth be told-- my trade-in was given at a higher value than any other dealer offered in the Denver area, and the deal on the ML was outstanding in every way. If you're in the market for any new or used Mbz I highly recommend starting with Westminster's Mercedes Benz dealership. They are leaps and bounds ahead of their competitors. Start your search by calling and asking for Brian Pippitt and I am certain your experience will be as outstanding as mine was. Easy, no games, great pricing, and incredible customer service. Now the proud owner of a loaded ML350 Black on Black... Thanks to Brian and the professional staff of Mercedes Benz of Westminster.

Katherine Urbina

Dec 2, 2014

Nathan was my service writer and did a great job getting my vehicle done on time and communicating with me!

MG

Dec 2, 2014

MB-Westminster servce rep (Jeff) was very attentive and on taget to get my car serviced and under warranty. The buying process of my vehicle was a fiasco with the guys in side, they change the price higher if you let them and/or not paying attention. Remember costumers have 3 days to cancel, after that one is doomed.

Scott Cattleman

Dec 2, 2014

Had a Torque Converter Replaced which was causing the Knock when taking off in a complete Stop.Got the car back and seem to be running a lot better without the knock.I would recommend Mercedes Benz of Westminster than anywhere else in Denver. Honest and Friendly Sales and Services.

stoffelt

Dec 2, 2014

Great experience, fast service, friendly and knowledgeable service staff, nice loaner car

Zareen church

Dec 2, 2014

Had a great experience buying my new car, lover the people and the dealership

Brandy

Dec 1, 2014

Ben was excellent, gave great advice and really worked with us. The finance/check out process was smooth and fast even though they were extremely busy that day. Also, we LOVE the car.

Chris H

Nov 26, 2014

Buying a vehicle with Alec Rutherford was, hands down, the most pleasant car buying experience I have ever had. I would highly recommend him to anyone looking to purchase a Mercedes or any vehicle from Mercedes Westminster's inventory.

Gerri Bragdon

Nov 26, 2014

This was my first time with your dealership and I am so glad I discovered that you were in Westminster. I had been taking my Mercedes to Murray Motor Imports in Denver for years. Your dealership is so much closer and the service I received from Doug was great. I will be back!

Roger Micheli

Nov 26, 2014

Purchasing my E class was as painless as possible. Dave Boerman is a wonderful salesman. Everything was clear and the process was transparent. I am very happy with the deal I received and love the car. At the same time, I had some repairs made to my 2003 C 240. As always, the service department was a pleasure to work with, especially our service rep, Nathan Barkin. I recommend him for promotion. He is great to work with.

Lily kwon

Nov 25, 2014

Great folks and great deal! Special thanks to Brian Pippitt and Jared Young.Love my new G63 AMG :-)

Betsy

Nov 24, 2014

I appreciate Nathan always being so thorough and caring about my vehicle. The whole process took longer than I expected. But, I guess you can't rush professionalism.

Susan Larson

Nov 24, 2014

I brought my ML350 in for a routine service and I was extremely disappointed with the overallprocess.I dropped my car off and was given a loner car and assumed that I would pick up my car at the end of the day. I received no phone calls to update me. I finally phoned late that afternoon and was informed my car would not be ready until the following day.The next day I heard nothing so I finally called around 2:30 to check in and was told my car would be ready in an hour. I arrived to pick it up in an hour and was told it just needed to be washed. I waited another 46 min. and had to go find my associate who told me it was still not ready!!!! At this point I insisted that they bring my car around as I would now be facing rush house traffic and late for an appointment.I went home in a dirty car an hour and 1/2 past the time I was told it would be ready and 1day later then I expected.Very disappointed.

B.B.

Nov 23, 2014

Always professional, timely and courteous... an excellent dealership.

Rob miles

Nov 22, 2014

Nathan Barkin always does a great job ehrnever I need something. Thanks

Dan E. Funkhouser

Nov 21, 2014

The only thing I think needs attention is when I make an appointment I expect service that day. I was told my car would not be worked on till the next day. Getting parts took extra time too.I am pleased overall with the service advisor keeping me informed and exceeding my expectations.Thank you.

jamy coulson

Nov 17, 2014

Brian was very helpful and gracious.....................

JIM

Nov 17, 2014

I have bought four cars from this dealership and their service is the best. Just an overall great dealership.

nancy Sagar

Nov 17, 2014

Everything was take care of, I especially would like to compliment Scott Excellent customer service

LS Campbell

Nov 16, 2014

My C-240 sedan is 11 years old with more than 107,000 miles, so I am judicious about repair work. Jeff Blake and others in the service department respected my wish to keep the car running in great condition but without investing in superficial repairs. The technicians discovered the source of markedly decreased gas mileage and repaired it as promised.

Valinda Goodman

Nov 15, 2014

Everyone was very nice and took great care of me and my husband. Thank-you

Colin Christison

Nov 13, 2014

I purchased a used Mercedes GL350 from this dealership and the quality of service was amazing. David Boerman and Brian Pippitt made the process extremely easy and relaxing. I felt as though they were there to support me buying the car rather than pushing me into it which makes a real change to this sort of process. Get dealership, great deal and great service...... Thanks !!

Patrice McEahern

Nov 13, 2014

This was an easy purchase. Josh Grimm was polite, knowledgeable and worked to get me the car I was looking for. Good news, bad news the dealership was very busy and so the process took quite a bit of time after I committed to buy. I don't like the discussion of plus ups after agreeing to a price. I would have rather made the decision to purchase and planned on a price. Review of the options in advance would have changed some of the decisions I made.

John Troha

Nov 9, 2014

Tracy Strait is amazing. You need to give her a raise.

Marilyn Kopperud

Nov 9, 2014

I appreciated their help when my car stalled on Speer and 13th. They sent someone out to help me in a stressful situation.

Service Customer

Nov 7, 2014

Made an appointment to have my Sprinter serviced. MB Westminster provided a nice reminder phone call. When I arrived, I was promptly greeted, and was escorted to the waiting area (I chose to wait onsite while they were doing the service). The service took the time they had estimated, and I enjoyed the refreshments while I was waiting. The service advisor thoroughly explained the service, then escorted me to my van. What a surprise -- they had completely washed and cleaned it as well. They have a great process. Highly recommended.

JP

Nov 6, 2014

Very good quality dealer, great lobby and waiting area if you have to wait. Tracy Strait is a fantastic service advisor and is well organized and gets me in and out efficiently. They have a huge loaner fleet and will get you a car if needed. Way nicer facility and waiting area than the other MB Dealership I used to go to in Littleton

Donny Wruster

Nov 5, 2014

Great support on my enroute Sprinter problem. Can't say enough good about Jeff. Very professional and helpful. Thanks!

Chris Jacobs

Oct 31, 2014

I was contacted by Win Lewis and then I was Given over to the Sprinter Salesman Josh .It was the best thing Win could do for the sale and it impressed me because Josh was the expert.Josh was great ,he found me the perfect van, got me great financing and handled the sale almost perfectly. Josh was great.... It was one of my best deals ....

James Higgins

Oct 30, 2014

I needed work on a '95 SL 500 to repair the hvac. The work was completed correctly. A courtesy inspection at that time uncovered several repair items which were documented and brought to my attention. I requested a meeting with the Tech (PETER) that did the inspection to explain the recommened service. Tracey Strait arranged the meeting and I now have an understanding of the importantance of the repair work to be done.

Howard G. McClure

Oct 29, 2014

We identified our need to MB of Westminster, Steve Litwin, and within a few days of contacting him MBW presented a car that we were wanting to consider, and ultimately purchase. MB of Westminster stays in touch with us on a regular basis, checking on service and satisfaction on this purchase and our other MB vehicle. MB of Westminster takes time to engage the customer to understand the needs of the customer - whether it be young family, in the mountains, or as we are now, enjoying a luxury car. I've seen them all in the Service Waiting Room.We are fortunate to have Mercedes Benz of Westminster so close as a Sales/Service Center.

Summer

Oct 28, 2014

Linda in service is awesome. I will buy another Mercedes from this dealer because of the service I get there.

Dawn Myers Ned

Oct 22, 2014

Steve was excellent and all of the staff very professional and curteous. I highly recommend this dealership!

Peter Szostak

Oct 18, 2014

Really good experience......................................................................................................................................

Chris S

Oct 17, 2014

Was in and out of the dealership in no time. Everyone was nice and answered any questions we had

Ian Mackenzie

Oct 17, 2014

Great process...amicable negotiations, and very knowledgeable agents.

ttarps

Oct 15, 2014

Best car service I've experienced! I've had good and bad car servicing experiences, but first time I can say a car service is exceptional. Great job Mercedes!

Del E Hobbs

Oct 6, 2014

Josh Grimm was very helpful in getting the process in motion on my lease on the 2015 and returning the 2012 Smart-Car. The financing paperwork went well.

MT

Oct 4, 2014

Excellent experience with the exception of having to do the "song and dance" of negotiating the price multiple times until it became a deal. Otherwise, everything was smooth and simple.

Rich Morgan

Oct 3, 2014

We were very pleased with the service John Hobart customer service representative gave us. However, we are not satisfied with the passenger side front seat repair. We only have 15,000 miles on our 2013 ML. This is the second time we have had it in your repair shop. You can check your records to confirm the times it has been in your shop.

Alexander Choe

Oct 1, 2014

Joshua Richardson was a great salesman and a pleasure to work with. My wife and I really thought he out did the level of costumer service we were expecting to receive. Highly recommended.

DB

Sep 25, 2014

Seriously had given up on Mercedes and was about to buy something else. Could not get a sales guy to call me back in a timely fashion and even had one guy give me false information about features of the car. Then... we were referred to Win Lewis by a friend. Win is very professional, easy-going, knowledgeable, and made the process quite painless and pleasant. I would highly recommend working with Win. Mercedes Westminster facilities are lovely and very comfortable.

Melissa

Sep 22, 2014

They came out on time to pick up my c class and also they returned it cleaner then when I sent it :) I love Mercedes Benz of westie!

Tom Conner

Sep 22, 2014

We recently had our 2014 MB ML350 in for its first service appointment at Mercedes Benz of Wesminster, in Colorado, and had an excellent experience with them. The whole appointment went just as it should, with great customer service, prices turning out just as quoted, and overall, an enjoyable experience. We bought the vehicle from this dealership in April, and have nothing but great treatment by everyone we have been involved with. We recommend this dealership to anyone we discuss purchase or service decisions with.

KD

Sep 18, 2014

I am always impressed with the effort the service department puts in diagnosing the occasional quirky problems. Outstanding service!

Michael Nowotny

Sep 18, 2014

The buying process was very easy. Our Sales Rep, Hayley, was a pleasure to deal with and helped us find the correct vehicle.

Grant

Sep 17, 2014

They took me without scheduling (8 am) and quickly gave me an oil change and the 20K Maintanence review. They provided a review of up coming needs so I could plan ahead. I was able to speak to a sales rep regarding my time left on the lease. He provided a few options without any pressure. I really liked that.

A. Eaton

Sep 15, 2014

Outstanding service. Second to none... Nathan and his team are courteous, quick and very professional. Always an excellent experience!

Mark Homan

Sep 11, 2014

Just went in for service A maintenance but was really happy with the way I was treated and the quality of work done.

Dwight Mangel

Aug 3, 2014

Steven Jeffery was very professional, personable and helpful with our service call. Thank you for your assistance and making our visit an enjoyable experience!

Allen D. Curtis

Aug 2, 2014

This area can be blank!!!

Courtney H

Aug 2, 2014

Purchasing a car at Mercedes-Benz of Westminster was a delightful experience! We met Brian Pippitt after having the most miserable experience at other local dealerships... poor customer service, selling a car out from under us and then haggling with a very untrustworthy "used car salesman." Brian was an absolute breath of fresh air and the entire experience was such a pleasant departure from other local dealerships. Westminster had the largest selection of vehicles we were shopping for. We settled on a car that we really liked but it was lacking some of the features we were hoping for. From the very beginning Brian was willing to accommodate our needs! We LOVE our vehicle and honestly could not be happier. Brian became like a friend and walked us thru the purchase process in a seamless fashion that was stress free! While we were unloading our old car it started to pour rain and my husband was soaked, Brian was so courteous to purchase my husband a new shirt! Brian takes customer service to a new level and offered to drive down to our home which is 30-40 minutes away to offer us a full tutorial on our car! We plan to take our new car to be serviced at Westminster. They are willing to pick our vehicle up and offer us a loaner. For a Mom of little ones this is serious piece of mind and not to mention much more convenient than waiting in the lobby of a dealership! Do not hesitate to purchase a car at Westminster. You will not regret your decision. They are fantastic! I wish all large purchasing experiences were this enjoyable!

Lorenzo A. Trujillo

Aug 2, 2014

Excellent Service!!!! The attentiveness of the facility staff is truly customer welcoming and friendly.

Bill

Jul 31, 2014

the entire experience was professionally handled. They remove all buyer concerns typically felt when buying and provide all assurances to provide you with trust in the brand and dealership.

Dwight & Jane Mangel

Jul 31, 2014

We were very pleased with the entire purchasing experience. Very impressed by the professionalism of the entire sales team. We were also impressed and thrilled on how quickly we were able to complete the entire purchase process. Kudos to Mr. Joshua Grimm, Sales Consultant and Mr. Rick Nicholas!

mark bowman

Jul 31, 2014

Linda in the service department is great. Steers you right everytime and estimates are pretty much right on and work is done right the first time.

Dana Presutti

Jul 30, 2014

Win Lewis, Jeff McDowell and everyone at Mercedes Westminster are extremely helpful and efficient. This is my fourth vehicle I have purchased from them and would find it hard to go anywhere else for a new car!

jim granquist

Jul 30, 2014

very nice atmosphere and friendly

John

Jul 30, 2014

Greast salesman. Very enjoyable experience with all the employees.

John G. Hill

Jul 30, 2014

Overall service was excellent in every way.

Mary

Jul 28, 2014

Your customer service is the best I have ever encountered. I have worked with Linda for several years now and she is wonderful!Thanks!

Pamela

Jul 28, 2014

Nathan did a great job from start to finish. He called to remind me and then schedule my normally scheduled service. He followed up when the service was complete. Great work!

Joan

Jul 26, 2014

very professional and helpful

Lance Kilgore

Jul 26, 2014

One of the best dealerships I have ever worked with.

mark canto

Jul 26, 2014

Jeff always takes good care of me and my car. thanks

Cowboy Bob

Jul 25, 2014

This time it was just for purchasing tires. Every time I have been to MB Westminster, however, I feel like I've been treated fairly and with honesty. I can't say that about most dealerships I've been to over the years.If you're looking to have your MB serviced, this is the place to go. Ask for Linda!

Jay April

Jul 24, 2014

Quite satisfied with the purchase process.

Mercedes of Westminster

Jul 24, 2014

Very impressed with the facility and sales staffs, very helpful and knowledgeable

Beth Zorgdrager

Jul 23, 2014

The Bluetec needed service and it was done well and thoroughly.

Customer

Jul 18, 2014

They picked up the car, did the service and returned it clean; a very good experience

Murray

Jul 18, 2014

First time visit to service my motorhome on a Sprinter chassis. Reception, service and competence beyond my expectations. Very impressive.

Tom F

Jul 18, 2014

Hi class showroom, well equipped with cars, trained staff and refreshments. Of course, one expects that from a luxury car dealer. My only beef was with the "finance person" where I supposedly went to deposit my check and sign the papers. In fact, the meeting was one annoying hard sell for over-priced maintenance and other options. I felt like I was at a time-share sales event.

Beth G

Jul 14, 2014

Mercedes Benz of Westminster made me feel like a well-heeled Mercedes customer, even though I was "only" buying an economical Smart Car. I love the little guy I bought and enjoyed the car buying experience.

Bill Starke

Jul 14, 2014

Completely satisfied.

Gene Hemmer

Jul 9, 2014

Can not say enough about the wonderful service we received from Mercedes - Benz, Westminister Co. Linda, was very help full getting us back on the road due to a problem with oil pressure. Will never ever stray from Mercedes Benz Service Centers again. Thanks LindaGene

Theresa

Jul 9, 2014

Just had my car towed there from Greeley to replaced flat tire but they ended up repairing it. Took a 1 1/2 hours for them the repair it even after calling down to make sure they had a tire and that I was coming.

Kevin

Jul 4, 2014

This was my first visit to this dealership. I was greeted warmly by my Service Advisor upon arrival, and he had a brand new loaner vehicle ready for me, as the service was to take a couple of hours to complete. I was shown around the facility and looked at the showroom and outside lot. This dealership is first class in every way. My service was done in the time I was told, and the communication from my Service Advisor was excellent. I will definitely be back.

Carl Conner

Jul 3, 2014

Outstanding service!

Jerry

Jul 3, 2014

Steve provided us with an outstanding buying experience.

Mike H.

Jun 30, 2014

The service tech to great care to ensure the work was done to a high standard.

RS

Jun 30, 2014

Always a pleasure to work with the fine folks at Mercedes Benz of Westminster. We really enjoy working with the staff, be it from Sales, Finance to Service; everyone goes the extra mile to make us feel welcome, which is one of the main reasons why we keep coming back. The old stigma of high pressure sales just doesn't exist here. Unlike other dealerships that make you feel like you're doing them a favor by being there, Mercedes Benz of Westminster will treat you with respect.Thank you for another great transaction!

Ruth H

Jun 30, 2014

I always get great customer service here. I bought my car here 8 years ago and it runs great. Sometimes the service department takes longer to do service than I would like, but they always have a loaner car for me.

MrsH

Jun 28, 2014

During travels, I went through Westminster area during a storm and found my roof A/C unit leaked. I was able to get an appointment within a couple days and have it fixed and stay on schedule. Thanks so much!

Joe Putnam

Jun 26, 2014

Friendly, professional, accomodating in every way!!

K S

Jun 26, 2014

and a check on the recently installed windshield wipers. A check showed that the transmission gasket that was put on in April had a leak so that fix was added to my list. I'm so glad that your service guys step up and acknowledge this type of thing. We are headed on a road trip and bringing the car into your service guys put my mind at ease.As usual Nathan was a terrific representative for me!

Nathan

Jun 26, 2014

I am very happy with the friendly and quick response to our auto issues. Thanks!

Tom O'Toole

Jun 26, 2014

John Mattis was outstanding. He not only made a good deal happen he treated me like I was buying a Mercedes S Class vehicle. The personification of outstanding customer service. Eugene in the financial department was marvelous also. This is an exceptional dealership with customer service preceding everything else. Upon delivery of my vehicle to my place of work (yes delivery) the delivery men were awesome too. They gave me another run down on my new SMART car they provided me answers to the additional questions I had developed on the mechanics of the SMART Car. An outstanding dealership selling vehicle with an outstanding reputation.

Chris Starkey

Jun 25, 2014

Sales person (Josh Grim)and dealership work with us much better than the dealers in Az. We were going to visit my daughter in Denver and started shopping a month before we were going to be there, bought the car and Josh had all the paperwork ready when we got there. Josh stayed in touch to make sure everything was on track and had us in and out of the dealership in about an hour so this was probably one of the best vehicle buying experiences I have had in my life.

Ernst Piercy

Jun 25, 2014

Great service and experience. Exactly what a car-buying trip should consist of.

Gabe Willoughby

Jun 25, 2014

Overall, from initially booking my phone-in service appointment to the parts manager's customer service, the waiting room atmosphere, and the speedy parts installation and general servicing, my experience was a breeze! I credit all the above to Doug Vollmer, the #1 Service Advisor extraordinaire!! I've worked with Doug a few times in the past for similar servicing, as well as with two other Service Advisors in addition, and definitely feel comfortable saying that I will ONLY schedule future servicing with Doug, no question! Doug's an extremely courteous and attentive guy, and has always taken care of my appointments, etc. with sharp attention to detail and speedy follow-up. In fact, my experiences with the other two Service managers, in comparison, were absolutely the opposite and were both less than acceptable, to say the least.. One of which involved repair work from my vehicle being in a collision in which that particular Service Manager decided to quit his job before even processing my service request. Because of this he left behind a logistical nightmare that caused an extra 3 week's worth of parts order fulfillments and servicing delays (...that's 3 weeks without a car too!). In the other instance, the Service Manager was simply rude to begin with, and had actually forgotten to notify me once my vehicle's servicing had finished. I ended up waiting around for an extra 3 1/2 hours before I finally walked back to his office to remind him that I had been there for a grand total of 6 1/2 hours.. The long and short of it: Doug's the man!!

jerry durbin

Jun 25, 2014

Everything aobut our service experience was outstanding!!!! Thanks, Doug.(I think this is our cervice contact's name) and I really appreciate the ride to DIA

Jim Salestrom

Jun 25, 2014

Ben Serrano did all he could to keep our relationship positive and moving forward.We never really dreamed we would be driving a new car off the lot but with the need to do something, our credit score, and the program Ben put together, it makes total sense. And we love the ride-Thanks Ben and Westminster Mercedes. We'll you every now and then when it's time take care of our beautiful car.Jim and Pam Salestrom

Keith Machisen

Jun 25, 2014

I had a laundry list of items to be completed,(not all repairs of course) this dealer didnt say a word other than, sure we can help you with that. Not all Mercedes dealers are like this. My service advisors was the best he kept in contact with me letting me know throughout the entire process what stage my car was at. YOU can't ask for anything better.

Nigel Aves

Jun 25, 2014

I've always dealt with Joshua Grimm on the sales side and I have had a good experience working with him on the wheels I am looking for.Just completed buying my 3rd Mercedes from Josh / Dealership but in actuality this is my 4th car from here. (Had a brain seizure and bought a Porsche Boxster!).The facilities are 2nd to none, all the staff helpful and friendly and it's worth a visit to look around at some of the best motor cars manufactured that can not be considered the "super car" range.

Ulrich Snyder

Jun 25, 2014

I am satisfied with your service last Saturday. Everything's good. Thumb up !!! Ulrich Snyder

Marla Nevicosi

Jun 22, 2014

I contacted Mercedes Benz of Westminster about an Acura MDX that they had listed on the internet, the internet Salesman who's number was listed contacted me back and informed me that that car had sold. I had also called the dealership directly before he called me back and dealt with another Salesperson. Between the two Salespeople someone called me every other day until they talked me into buying a used Mercedes ML 350. I was told that I had no worries I was getting a good car. They thoroughly go through these cars before they put them on their lot and I was reassured numerous times that I had no worries I was getting a great car. So I bought the car. That was when the problems began. I didn't get a good car, I got a piece of junk! On the way home from the dealership a maintenance warning came on regarding the front passenger air bag, took it to the dealership fixed it. A few weeks later the check engine service light came on, took it to the dealership fixed it at my cost. Got car back front drivers seat quit working, took it back to the dealership, fixed it at my cost. Then around two months after buying my car it quit running all together. had it towed to the dealership this time, Now it's a major problem, $6000+ is what their service manager told us! Needles to say we didn't have that kind of money and didn't feel that this car was worth putting that kind of money into also their internet salesman that we dealt with felt like Mercedes would take care of us because of the amount of problems we had with this vehicle. So my husband test drove another car and we thought that we would buy that car, until we looked at the sale agreement that they presented us with. They took our car that we had just bought from them as trade minus the estimated $6000 to fix it, still leaving us with a $6000 dollar loss??? Obviously we didn't agree to that and wanted them to do more, try and get someone to call you back when you have a problem instead of when you are buying a car, no one would. So we had our car towed to a Mercedes mechanic and had it fixed there $2290 dollars later we are back on the road and Mercedes could care less about the kind of cars they are putting on their lot!!! The day I got my car back I called the Sales Manager and told him exactly what I thought. I informed him that I might not have bought a brand new car and that they didn't feel that I was a customer who was worth the effort because my sale wasn't huge but, I do know people and he could be reassured that I would tell everyone and anyone who was buying a car to not by a Mercedes!!! He apologized and said that he would look into it and get back with me, that was three weeks ago haven't heard a word!!! So a good friend of mine who wanted a Mercedes is now driving a Lexus...

Happy buyer

Oct 9, 2013

They were great! There was no pressure to buy and the whole process was really easy. Hayley went above and beyond to help us out with something that wasn't even really their problem to fix. I will recommend them to everyone!

Satisfied Buyer

Sep 19, 2013

Walked in looking to see and drive a pre-owned SKL350. I was extremely satisfied by the customer interaction and service provided by Steve Litwin, the staff member who managed my experience. I purchased the automobile and am delighted I did.

first time MB

Aug 5, 2013

I have purchased many vehicles in my lifetime. This Dealership and Win Lewis was AWESOME. We were treated very well. The first trip we made just to drive a few on the vehicles, so we could get an idea of what we liked and what me might want to purchase sometime in the future. Win never made us feel pressured in the slightest meaning of the word! It was quite a new car buying experience. We will be back for our next Mercedes as well! As for the car WOW!! we love our GLK250!!

New Mercedes Owner

May 15, 2013

Westminster, CO; Mercedes was actually an enjoyable experience. Having purchased numerous cars throughout my lifetime, the car purchase experience is generally a miserable experience. This was not the case on this most recent car purchase and was very pleased to have not felt pressured at anytime during the process. This dealership should be commended for their easy approach and helpful nature in the purchasing my new Mercedes.

Kirsten

May 2, 2013

Always very impressed. They take great care of me and my family.

Skidoc51

May 1, 2013

This is the seventh vehicle that I have purchased from Westminster and as usual it was a great experience which I know is hard to say when purchasing a car. We have always worked with Win Lewis who makes you feel that he is working for you and not the dealership.

Chuck

Apr 30, 2013

Great service and customer service. We will share our experience within our Navion/View Winnebago RV group that we participate in.

Jerry

Apr 28, 2013

The service personnel were pleasant, knowledgeable and prompt in serving your needs. The service center was clean with the great waiting area. The work was done rapidly and accurately by knowledgeable technicians. I had an issue with another Mercedes which was not on their schedule. They were prompt in discussing that cars issues and even installed a new hood ornament for me that day.

Car buyer

Apr 25, 2013

My sales person Jordan Staucet was very polite,knowledgeable, and accommodating. Overall, an excellent representative of Mercedes-Benz. We were also impressed with the quality of the repair service.

Gerry

Apr 4, 2013

Chris Blinkensoph is and has always been superb in his attention to customer service. He facilitates the process necessary to drive away with the automobile that I desire and insures the process is completed in a timely manner. Jeff (in finance) was efficient in processing the paperwork, and made what could be a lengthy signature process, a short and pleasant experience.

Chris

Apr 3, 2013

Mercedes Benz of Westminster and Fritz provided superior customer service on a recent 10K service on our Sprinter ambulance. Called with frequent updates and even delivered our Sprinter to another vendor that needed to work on the patient compartment. Thank you all! Chris Dick, Eagle County Paramedic Services

Dr. Decker

Mar 14, 2013

Another outstanding service and repair Scott Elder continues to establish the high benchmark for achievement in service management set at this elite dealership. The pickup and delivery of my E-class at my office with drivers like Harry was, again, effortless, professional and punctual.

Marjie

Mar 14, 2013

Linda Konecny has always been a great asset to your dealership.She is so very knowledgable with our little Smart car the Bumble Bee. Her friendliness is truly appreciated. We travel from Colorado Springs to have the regular service don on our car and we plan to continue as we feel so welcome at your dealership. The waiting room with the coffee and the muchies is really a great idea to help us pass the time while you are doing the service on our little car. We did not see any of the workers who worked on the car but know from the past times we have been there that they do a good job. All the workers in the dealership are so friendly as well andthat is a good thing that we see the smiles and greeting from all of the workers there as I waited the day to have the regular service and have the windsheild replaced. Another thing that is very nice there is the fact that if I needed to go anywhere you offered a loaner car or a shuttle to use for the day. Do keep up the good work and especailly thank Linda for her kindness every time we visit the dealership. Sincerely Marjie Mays

Annalisa

Mar 7, 2013

I thank Scott Elder, and the crew at Mercedes Westminster for the best service every time. Scott goes above and beyond expectations. It is a pleasure to bring my car in for service at Mercedes Westminster. Great thanks.

Phill

Mar 1, 2013

We worked with Steve Litwin and had a great experience. I felt he truly had our best interests at heart during the entire process. We are completely satisfied and bought the exact car we were looking for.

Sandy

Feb 28, 2013

I was pleased with my experience at the dealer. Love my new car people friendly!

mattmare

Feb 20, 2013

The people and facility were excellent. We will definitely recommend and would buy again here. The only thing I would change is the length of the buying process. The buying process was not bad - in fact it was better than any other I have experienced. But it just should not take so long. My time is more valuable and sitting in a show-room while data is entered into multiple systems should be a thing of the past. A dealer should have one front end system that is integrated with whatever other systems they require. It should allow customers to enter data via the web in advance. If I fill out my personal data into that system, and am approved for purchase in advance of arriving at the dealership - which is what I did in this case, I should be able to arrive, select the specific car, and 15 minutes later be signing papers and walking out. Instead, it tends to take hours to complete everything. I know the back end process is complicated - but it can be automated. Process and software are my field. This is just something that has not yet become a priority for dealerships.

Ian & Vicki

Feb 16, 2013

We were looking at either purchasing or leasing a Sprinter. Josh Richardson devoted all the time we needed to ensure all our questions were answered and we were comfortable with our decisions. We fond Josh very knowledgeable and personable, and made the buying process a breeze.

shaun

Feb 13, 2013

I was very happy with Westminster MB. I don't enjoy haggling or games and I had none of that. I told them what I needed and they gave me a strong offer right away; I leased the car. I'm very happy with the car as well. I'll be back.

performance

Feb 5, 2013

I was greeted qucikly and witha pleasant attitude, our salesman has been very helpful before and after the purchase.

German Car Enthusiast

Jan 31, 2013

I had my GL350 picked up from my house and have to say that service was great. My car came back to me when promised and clean. Only minor complaint I have is that the windows were not all that clean. The entire car was clean, but seems as though they forgot to clean inside of the windows too. If that is not part of the service it should be. Overall, I am very happy with my car and the service. Thank you, Jeremy Lucio

Robert

Jan 27, 2013

Linda is my new service advisor and I am happy for the change She was responsive, thoughtful and very professional She truly cares about her customers and it shows in all she does Great service and experience

4Matic

Jan 24, 2013

I recently spent a good part of the day on a Saturday in the company of Ben Serrano at Mercedes-Benz of Westminster. Ben was personable, informative to a fault, and was able to get me the car I knew I wanted, at the price I wanted to pay. I have been very pleased with the car thus far (only two weeks in to ownership) and have already referred a friend to Ben, and she also purchased a car from him.

bulldogs

Jan 18, 2013

This service period was over-seen by Scott. Scott did an outstanding job of keeping me apprised of the repairs and parts on order status. He skillfully(even when called and requested to check an overlooked report) added an item to be checked and repaired without hesitation. Thank you to Scott and the service team for a job well done.

New Benz Fan

Dec 20, 2012

The Courtesy and Professionalism I experienced at Mercedes-Benz of Westminster, CO is leagues beyond any Ie been the recipient of in my 25 years of buying cars. Katie Oeil is the most knowledgeable Auto Sales Professional Ie ever encountered, both technically and financially. The staff altogether was professional and courteous. I highly recommend them if you are looking to buy or lease a vehicle. The GL550 speaks for itself, we are having a blast driving it.

Msnikkie

Dec 11, 2012

The customer service representatives are always friendly and very helpful.

Smart Car Owner

Dec 9, 2012

I received nice service from the time I arrived, and then again when I picked up my Smart car and left. The issue was fixed on my car, they took the time to explain things to me, and handed my car back cleaner than when I left it. They also provided a loaner while my car was in the shop for 5 days.

Gould

Dec 6, 2012

Our experience was great! Best car buying experience we have ever had. Will buy again from this dealership!

Marek

Dec 6, 2012

completely satisfied with purchase of 2002 Lexus SC 430

Yates

Dec 6, 2012

For the first time in my life I liked the salesman - Steven Litwin

Former Lexus Owner

Dec 5, 2012

After owning 8 Lexus automobiles over the past 23 years, I decided to make a switch to MB. Primary reason was to downsize from the LS to the E-Class 4Matic. As I researched the vehicle, I discovered MB had superior technology. I contacted Dave Boerman who was very direct and listened to my needs. We agreed upon a price and fair trade-in value in under 90 minutes. And to top it off, we agreed to update my wife's GLK. Two purchases in a week! I highly recommend this dealership. Lastly, we're having some add-ons. The dealership has picked up our cars, and left us with loaners while they perform the work. Great customer service!!

Happy new MB owner

Dec 3, 2012

My experience purchasing a vehicle at MB Westminster was excellent. Win Lewis was a wealth of knowledge as my sales consultant. The financing went very smooth, the instruction of the new vehicle was very thorough - I could not be more pleased with the entire process. I highly recommend MB Westminster.

New, beautiful, powerful car lovers

Dec 2, 2012

We are excited about our new Mercedes CLS550C4. After meeting with Katie, we knew right away she will always have our interests at heart. We appreciate her expertise and help in this process. It was truly our best vehicle purchase experience ever. Thank you, Katie!

MBZ Enthusiast

Nov 29, 2012

After trying to negotiate an acceptable price on an E Class from a different dealer, I resorted to the internet. I received a near immediate response from David Boerman, who advised he had 3 vehicles to choose from. I drove up to look at the cars and we agreed on an acceptable transaction within 30 minutes of sitting down. And the kicker, is that I decided to purchase a new vehicle for my wife also. Price was right, and trade-in value for our existing cars were fair. For me, this was impressive as I was a 23 year customer of a luxury competitor brand. Highly recommend this dealer.

Mercedes - All The Way

Nov 29, 2012

We purchased a new CLS 550 from Win Lewis. This is our third purchase from Win at this dealership. This dealership is one of the very best, but the people always are what make it and the buyer feel special.

SUV buyer

Nov 26, 2012

While shopping for a new Luxurious SUV we stopped by Littleton Mercedes Benz Dealership. The salesmen did not give us the time of day. We made eye contact with two different salesmen and they did not respond to us at all. In the Littleton inventory we did not see the ML350, the GLK was too small and the GL was too big. We almost wrote MB off and went with a Lexus or Infinity. At Westminster Mercedes Benz the front desk receptionist met us with a smile and had salesmen with us in a couple of minutes. The salesman was knowledgeable of the MB products and went through all the options available with the ML class.

terry

Nov 20, 2012

Everything very good. Did not fill out original survey as car was picked up at residence. TCD

ddedric

Nov 17, 2012

Service is always a very positive experience. Staff are friendly, helpful, happy to answer any questions, and provided me excellent service. this time, Katie, my sales associate, met with me and shared with me the features of the 2013 GLK that I was able to check out as a loaner. That was great!

rattbones

Nov 17, 2012

What you would expect from a Mercedes-Benz dealer.

Wuggles

Nov 15, 2012

Well handled ,no surprises and totally satisfied with the car and the purchase experience. Finance and Lease agent was excellent Mahalo

dbodman

Nov 14, 2012

Service was performed on time and for the cost estimated. Loaner car was excellent. Service advisor did an outstanding job.

kevin

Nov 11, 2012

I am overall happy with my service. I only had one problem with customer service, thats why I gave it 4 out of five stars. My service was scheduled for monday morning, I was unable to make the appt. so I rescheduled for wed morning. However on monday I was not on the list. However after about 20min I was able to get seen and get my car in for service.

skidoc

Nov 8, 2012

Recently purchased another vehicle from Westminster and had service on another--As always, the dealership went out of its way to make both experiences great. Have never dealt with a better dealership.

King Leo

Nov 7, 2012

I'm 76 years old and it's getting dark in Denver Colorado in a large, lonely, empty parking lot. My car battery is dead and I don't have the hard key to open the trunk to get it jumped. I live in Winter Park area, so having someone drive the key to me was out of the question. Thanks for your quick response!!

Shopper

Nov 7, 2012

Great customer service. Very positive buying experience.

warnick

Nov 6, 2012

everything went well.everything went well.everything went well.

"JenS"

Nov 4, 2012

Josh Grimm and Jeff McDowell were a pleasure to work with. Josh exceeded my expectations in negotiating my trade and purchase on used car. He was not salesy, but respectfully valued me as a customer. Jeff provided us with all the information we needed moving forward and to close the sale. Follow up has also been incredible.

Herbert

Nov 3, 2012

Win Lewis is my sales comfy and knows exactely what in looking for, cuts through the purchase price games nonsense and shepards the out of state paperwork through your sometimes not so efficient back office, so there are no mix ups.

Joshua

Nov 3, 2012

Byron was excellent at the total process. Thank you.

Nancy

Nov 3, 2012

The best experience I have had at any dealership regardless of brand

Magman

Nov 2, 2012

Westminster Mercedes service is 2nd to none.They ere truly the best.

MB ML

Nov 2, 2012

Very impressed with the quality of staff and service, they are extremely courteous and dedicated to providing high quality of service. The dealership offers a great buying and service experience.

Mr. Ed

Nov 2, 2012

We always have had good experiences at MB Westminster. We recently purchased our 4th MB (3 from this dealership), our sales associate Katie knows our tastes and this makes the buying experience quick and painless. When servicing the vehicles we always request a loaner and the vehicle is picked up and returned cleaned.

Jason

Oct 31, 2012

I had a great experience buying this car. Steve Litwin was a great representative to work with on the selection of our vehicle.

Smart Car Enthusiast

Oct 31, 2012

I alawys enjoy my visits to MBW. The people are so friendly and they always remember me. Service is fast and expertly done. It's always great to be able to get a loaner car too when they will have it for more than a few hours.

Eileen

Oct 30, 2012

From the moment we walked through the door, we were very impressed with the excellent customer service. This is the first time that I have found a car buying experience to be enjoyable. John was wonderful to work with. I found his "non-hard-sell" approach to be extremely refreshing. I can honestly say, I felt he truly did want me to be happy with my purchase, not just at that moment, but 6 months from then as well. In the past, I've left the dealership questionimg myself as to whether or not I made the right decision to buy. The entire experience from start to finish was incredible. I'm SO happy with my car. I can't say enough about the professional and friendly atmosphere throughout the dealership. The training I received was great. Alec was extremely patient and very informative. He went over all the features of the car and made sure I was comfortable with all the buttons and knobs in front of me. I have never left a dealership feeling so confident with my purchase. I especially like knowing if I have any questions or concerns at any time, I can go back and get answers without feeling like I'm "bothering" them. Once the deal's made and the car drives off the lot, the relationship is over at all the other dealerships I've gone to before. I definitely do not feel that way here. My overall experience was beyond excellent.

Onyx1

Oct 26, 2012

The service was expeditious and the service personnel were friendly.

Smarty

Oct 23, 2012

Timely and comprehensive. Eazy in and out with good loaner.

Bushman

Oct 20, 2012

This was not a good experience or up to the standards we have grown use to. poor service experience

Don't have a nickname that fits

Oct 20, 2012

It's actually a pleasure taking my car in to be serviced. It feels as though everyone at the dealership is bending over backward to accommodate any wish. All the people I dealt with are professional and helpful, and I felt spoiled -- it's great!

Rick

Oct 20, 2012

10/20/2012 Smart cars, you love them or hate them. I'm one who loves them. I had a 2005 smart (My wife and son also drive smart cars) and thought about moving up to a 2013 so I had a little time so I stopped by Mercedes-Benz of Westminster. I found a smart that I wanted and told the sales staff they didn't need to sell me the car, they just needed to get me the price I was wanting to pay. Joshua put on the gloves and went to work. Instead of a an employee for them he came across as a good friend of mine working for me and what I wanted. In minutes I had the deal I was hoping for. I don,t know why they don't rate smart cars higher on fuel mileage. On my 2005 I was getting 50 mpg and my wife gets 47 mpg on her 2010 smart running around Denver. I got 47.3 mpg on my 1st tank in my 2013 smart. Do the math, these cars pay for themselves in fuel savings. To me the cars sell themselves. Mercedes-Benz of Westminster makes it easy to own one. If you have never driven a smart, stop by and try one you will see what I am saying. Before I drove one I told myself, NO WAY!!!!!!!!! I drove one and now love them. Thanks, Rick

Hunter

Oct 16, 2012

Steve Litwin was excellent in his presentation of our Smart car. We love it He brought a personal touch while we were there waiting for our lease approval. Had a good conversation in Espanol. thank you for the opportunity to express our experience with your sales personnel & dealership

notany

Oct 14, 2012

TERRIFIC SERVICE AS ALWAYS THANKS TO SCOTT ELDER. ONLY ONE WE ASK FOR DUE TO THE EXCELLENCE WE RECEIVE.

no nickname

Oct 12, 2012

Great buying experience. Josh Richardson was a pleasure to do business with as is the entire team at the dealership. Archie Solsky Lee's Cyclery Fort Collins, Colorado

Sprinter Driver

Oct 11, 2012

I purchased my sprinter from here about a year ago and went in for my first service. Both experiences were very good.

ajoss

Oct 10, 2012

I had two Mercedes, a S class and a GL class serviced on the same day. Both were finished on time and the post service appearance was exceptional!

blue2

Oct 3, 2012

Thanks to Josh Grim and the service manager who helped us. They saved me a great deal of time and effert by getting the environmental package applied. Carl

ehamrick

Oct 3, 2012

Experience was great and am very happy with my new car!

loving my new car

Sep 29, 2012

We came in to your dealership to look at a Smart car and then went to other dealerships in the area. I really dislike car dealerships because they are all the same, they are pushy sleazy sales personal that their main concern is not satisfing the customer but just making the sale, Not at this dealership!! Comfortable atmosphere great Sales and Finance Dept. By far the best car purchace I have ever had.

New to MB

Sep 28, 2012

My service appointment was hangled very well. The service was done in a reasonable amount of time and as far as I can tell all was taken care of as promised. I am extremely happy with my purchase of my ML 350 and with the dealership.

Broncos' Fan

Sep 25, 2012

My wife had a tire warning light come on while on the way to a doctor's appointment. She cancelled the appointment and I called MB Westminster and they got her in immediately. Ryan took care of my wife, got the problem corrected, answered all her questions (including some regarding another issue) and quickly got her on her way. I really appreciate the superb customer service we always receive at MB of Westminster!

Cede owner

Sep 25, 2012

Terry & David went over & above to make sure I had excellent service. All the way from picking up my car & dropping it off when it was finished to keeping me informed of the progress. Repairs were done in less time than I calculated. Great job!

Devin

Sep 25, 2012

Very prompt. Very responsive. Easy to make appointment and easy to process through the experience.

NO NICKNAME

Sep 25, 2012

I KNEW WIN LEWIS FROM AN EARLIER VISIT AND A MUTUAL FRIEND. I HAPPENED TO BE AT THE DEALERSHIP AT THE RIGHT TIME. A LEASED VEHICLE HAD COME IN THE PREVIOUS EVENING ON AN "EXCHANGE" AND WAS WHAT I WANTED. MY PURCHASE WAS SIMPLE AND EFFICIENT. I WAS AND AM PLEASED.

thomas

Sep 22, 2012

We are new residents to this area--appointment was easily scheduled--met Scott who handled all questions. Joey for shuttle was great--we felt very comfortable at the dealership

green

Sep 21, 2012

You expect quality mechanical service from a Mercedes dealer...but this process is exceptional and something I had not done before. I set up the appointment, and they came to me, picked up the car, delivered it back to me the next day, serviced, and washed and would have filled the tank had I needed it! They were courteous, introduced themselves, very professional. Highly recommend this service and the dealership.

Christina

Sep 20, 2012

My overall experience at Mercedes Benz of Westminster was excellent. I had the pleasure of working with Miss Hayley Krushe. She was more than amazing and my Mercedes experience a walk in the park. Very professional, helpful, knowledgeable, and friendly in all she did. Very satisfied with my Mercedes decision.