Motorworld Honda reviews

Grammy

Feb 11, 2016

What a nice man Joshua Salvaterra is! He took extra time to work with our budget when other dealers hadn't. Besides patiently answering our questions he explained everything thoroughly and made sure we felt comfortable contacting him any time we had any additional questions.

rebecray

Feb 6, 2016

I had a wonderfully smooth car purchasing experience through Aaron Fenyus. He was kind, courteous and very knowledgeable. He was very patient in answering all my questions and in showing me all the new features on my 2016 Honda Civic. I also appreciated the no pressure sales and how he worked with me on the price and my trade in. I would recommend him highly to my family and friends.

lsenchak2

Dec 13, 2015

Thank you, Joshua Salvaterra, for making my car buying experience the best! I almost gave up in Maryland after a bad experience. He was the best!

Retired Surgeon

Sep 4, 2015

We had bought three CRV's at two other dealers previously, and by far this was our most successful and gratifying experience. Aaron was knowledgable,experienced,and provided us with answers to all of our questions. We traded our 20012 CRV for a 2015 CRV and we left the dealership content in knowing that we got a fair and reasonable deal. In the future, we will not hesitate to return to Motorworld when we decide to purchase another car.

pgn

Jul 20, 2015

Prior to visiting Motorworld Honda, I stopped at two other local Nissan and one Honda dealership. Motoroworld Honda was by far the best experience. Easy to deal with...no pressure. Sales person was extremely knowledgeable about the newly redesigned Pilot. Would recommend to family and friends.

ITGuy

Jul 5, 2015

The entire experience purchasing this car has been the best we've had to date, and we have bought many cars in our lifetime. From selecting the car, getting the deal done and even completing the dreaded financing paperwork and additional options such as extended warranty, tires, etc. Was done very professionally and painlessly. My wife and I will definitely return to Motor World for our next purchase provided any future service needs are handled just as professionally which I have every reason to believe it will be. I will recommend you and Motor World to my friends and family.

arussin

May 19, 2015

I had the pleasure of working with Mr. George Habecker. What a stand up guy!! Mr. Habecker talked me thru every step of the way, was very thorough and pleasant and did not try to pull any tricks on me like I have experienced in the past. I would HIGHLY recommend Mr. Habecker to everyone interested in purchasing a Honda. Thank you so much!

nick200

Apr 30, 2015

Great salesman, easy to deal with, low pressure, knew the product!! Would deal with them again. Good experience. Many other dealers could learn from them.

mel19

Apr 8, 2015

The staff at Motor World Honda made buying our first new car so easy. Joshua was great to work with and we drove off the lot that night in our awesome new car. Our kids even had a blast playing in the children's area. We will definitely be buying from them in the future and would recommend them to anyone looking for a great car and a great buying experience.

Isf2015

Mar 26, 2015

We traded our 2008 Honda Civic for a beautiful 2015 Honda Accord w. Navigation at the end of October 2014. We had done a lot of research for price and service. In particular, we used the American Express TrueCar process to get the best prices from dealers in our area. We talked with three dealers and decided to purchase our car at MotorWorld from John Bednarski. He was better than excellent at making our purchasing experience actually pleasant!! The TrueCar voucher was helpful, but my husband and I were very pleased by how helpful John was and continues to be these months after the sale whenever we have a question. In addition, I cannot say enough about the service at MotorWorld. Everyone we have been in contact with at MotorWorld has been pleasant and helpful. I have already recommended John Bednarski to friends and will continue to do so.

jbear

Feb 17, 2015

We were looking for a second car for our family. Although it was late and cold outside, our sales person, Joshua Salvaterra, did not rush us through the car buying process. In fact, he worked with us on every aspect of the car buying experience. We purchased a new 2015 Honda Civic and Joshua went through every detail of the vehicle even though it was well passed closing time. Although this may seem like something every salesperson should do, it is hard to find someone like Joshua. He takes pride in his job and goes the extra mile to see that you are not only satisfied with the vehicle, but are comfortable with the financial side of you decision. We are pleased and expect to have a good relationship with him and his sales team in the future.

Rk

Feb 2, 2015

The experience was painless and I love my car. The service was great and the staff willing to work around my schedule and the weather.

allsmiles1019

Dec 5, 2014

I have been looking to get a new car for some time now. I was referred to Motorworld and had the best experience I've ever had when buying a car! I was not expecting to go down and walk out with a car the same day. Everyone I dealt with was absolutely amazing especially Aaron Fenyus who made this dream a reality! Thank you Motorworld!

jennglow100

Oct 31, 2014

We had the pleasure to deal with Joshua for our recent purchase. He is extremely knowledgeable with Honda Accords & also CRV's. Sam is very organized & made our paperwork easy to complete. It was a very positive experience!

sunilrlukose

Jan 22, 2014

I had pleasure to work with Joshua on my new Accord, even though I had dealt with Motorworld in the past, this was the first time I actually ended up buying the car from them. Joshua treated me and my family very well and he appreciated my business and worked with me to get the deal. I was very picky but throughout the negotiations he kept his cool and ended up getting my business. I was initially planning to lease but ended up buying the car instead, he seemed to be very knowledgeable about the car and the options and was very easy to work with. He was responsive with inquiries and negotiations, Joshua will definitely get my future business and referrals. I usually take a bit of time with research and pricing but this purchase ended up being much quicker then I anticipated.

Benny30

Dec 18, 2013

You want someone to work in your best interests and not be afraid of hidden fees and issues, you should absolutely contact Aaron Fenyus, No matter what state i am and i need a car i will always contact mr. Fenyus, he did everything, he made a dream come true, all i said was thats my dream car, he Responded with "lets make it happen" three days later i am driving it to NY and at my home. living 300+ mil away from where Aaron Fenyus works it was amazing to have someone like Aaron Fenyus to do business with. Mr. Fenyus is MotorWorld to me. he is a Miracle worker, he made it happen that i could have a car, i don't know if this helps anyone but, trust me, you are in good hands with this dealer ... he is not a random car dealer you are used to, he becomes your family member when it comes to your needs and wellbeing, and your best interests..

AnthonyAncherani

May 5, 2013

I had a very bad experience at this location, and I haven't felt as insulted as I did buying a car from here, and I've bought a lot of cars. Nobody fought harder for the deal than me. Everyone else could care less whether I walked or spent money. So after my 2nd visit and a few phone calls and faxes, and 5 hours of my time at a dealership, I had a deal set. I had to go and get my daughter from school, so I had my purchase order faxed to my bank since I financed at my institution where I have my other accounts. I go and get my daughter, arrange a sitter, then go back to finish my paperwork. But alas, after sitting for 2 more hours, I was informed that a bank draft was not good enough from my bank. In fact my bank told me the company was rude to them as well, stating we weren't walking away until that check cleared with a new car. In the end, I was not leaving with my new car that night. I had to have a check overnighted. So my wife and I were starved, and we had to go get dinner since we had spent our whole day there. Then we came back and our paperwork still wasn't ready. After another hour, we had everything signed, and took our old car home. Fast forward to monday, the check arrived at 9 am! But no one knew where it was. But finally it was found, and at 3, I left work to go and pick up the car. A half hour later the deal was finished and we left. On the way home, we pressed the XM button since its supposed to be free for 90 days, and they never set it up. Honda said we had to take it back to the dealer. In the end I got what I wanted. But if you want to be treated like you don't matter, enjoy wasting an entire day with a staff that never even offers you a water or any courtesy or respect, then this place is for you.

pcox12

Mar 6, 2013

I saw a Ford F150 on the Motorworld web site and I had purchased my previous vehicle from Aaron Fenyus so I called Mr. Fenyus and asked him about the truck and recieved some information about trading my current vehicle. Mr. Fenyus was very helpful and gave me all of the information I needed. I know that Mr. Fenyus works in the Honda car sales but he went out of his way to make sure I got the vehicle I wanted. I live approx. 265 miles from Motorworld and when I arrived, he had the truck ready and cleaned. He also made sure I knew how to use the system and any of my questions were answered. I will only deal with Mr. Fenyus, It doesn't matter what vehicle I purchase from motorworld. Mr. Fenyus will always go out of his way to make sure his cutomers are happy with their purchase. I will also add that my wife has purchased 2 vehicles from Mr. Fenyus as well and I would reccomend him to my family and friends.

fpesce

Dec 7, 2012

Have purchased two certified, 1 new and 1 lease. three were Hondas 1 was Hyundai Veracruz. Excellant sales experience on all. Tiffany and James are great to deal with.Have reccommended them many times. Here is my problem: I leased the 2011 civil LX again great sales experience very honest, Tiffany offered me a 7 year 100,000 mile warranty/service agreement which included 100% synthetic mobil 1 oil changes. I specifically negotited that with Tiffany and she agreed, When it was time for the first oil change we were turned away from the quick change drive through option because they said the dealer had not yet set up the various parts of the dealership to handle the billing. Now we had to sit in the dealer for hours at a time to get a 15 minute oil change. This was a complete waste of our time. There was always an issue about the quality of the oil that was included with this service plan that was purchased. I usually had to have a manager get involved to validate the offer that we were currently paying for. Of course relationships were strained and we became the constant complaining customer with Mike Flynn. Just recently 12-5-2012 again same story with oil change paperwork states we requested synthetic oil but the work order shows synthetic blend installed with a Honda part number and full description of a synthetic blend oil not a fully synthetic oil. I called Mike the next day and he gave me a great story, he explained that the only (0-20 oil made) the one on the work order is fully synthetic and nor a synblend. I had a hard time believing this and felt like Mike was insulting my intelligence but he said that that was a 100% synthetic oil and that was Hondas part number. By the way all my other work orders sated Mobil 1 full synthetic oil. I investigated on the internet the Honda part number and spoke to another dealer and they both confirmed the oil number stated on the work order was in fact a synthetic blend oil not a full synthetic like the one I paid for. Now the situation has gone from a possible mistake to an outright lie, how can I trust the service department to do what they say they will due, All the hard work and friendly honest sales people are now clouded under this guy Mikes dishonesty.I am not a basher ,I do not want to make troubles for honest people but this is very unprofessional. I have called the sales people to make them aware of the situation it has been 4 hours since I called with no response yet. I think they are trying to figure out how to back pedal out of this one. I forgot to mention that Mike informed me that I could now use the quick change oil stop in the parking lot for our future oil changes. I think I will opt for that place because at least I can see what they are putting in my car. I will update this review after they get back to me hopefully soon. Again my intention is not to hurt anyones buisness but this guy Mike leaves a lot to be deisred when it comes to integrity. Hey Mike you never know who your going to be taling to, so dont lie!!

ryesie80

Jul 19, 2012

very good service the girl that took care of me was very good at her job I also like the way the car was returned clean and neat

apiasta

May 1, 2012

I highly recommend Motorworld Honda. I wasn't sure what car I was going to be getting next... Here, I had a great experience all around! Everyone was great all the way up the line, from Jesse (my sales rep) to Mark (his manager who followed up with me) to Tiffany (finance). Buying a new car is usually a dreaded experience for me - they changed that mindset for me completely! Hence, I got a Honda. Thank you!

kesslka

Apr 9, 2012

I needed to make a complicated auto purchase involving a trade in and credit terms. I stopped into my local dealers but I felt pressured and thought they were not listening to me. By chance I was referred by a friend to Motorworld. I had the good fortune to meet and work with Mark Desmarais. Mark took the time to listen to my exact needs and to understand how he could best assist me. Over the course of three or four days we communicated back and forth and found exactly what I needed and could afford. Mark is a true auto sales professional. I never felt pressured or surprised. He understands how to set expectations. Upon arriving at the dealership any and all questions were addressed. My 2012 Civic was ready and in pristine condition. Now when buying a car everyone knows the worst part is sitting in the office doing the paperwork - NOT! - Motorworld has a secret weapon by the name of Tiffany Zawadzki. Tiffany breezed through the process yet explained each document with care and detail. Nothing was left to chance and all of my options were clearly explained. I came from out of state and she even handled tagging and insurance issues better than any dealer I know in NJ - When all is said and done I have no problem stating that you could not find a nicer, more friendly, knowledgeable and professional dealership than Motorworld and Mark and Tiffany should open a school on how to sell and deliver cars.! Buy with extreme confidence!

kelleys123

Apr 3, 2012

From the time we contacted Motorworld with our inquiry, Motorworld had made us a priority. Whether it be communicating via email or by phone, Motorworld would stay in contact with us throughout the car research/buying process. Once we arrived at the showroom, Aaron Fenyus made the daunting task of buying a car an easy and enjoyable process. With service such as this, we would come back to Motorworld without reservation.

michalene

Apr 3, 2012

I had an excellent experience. It was very stress free. Joshua Salvaterra was an excellent salesperson. He was very helpful from start to finish. I would recommend him to anyone looking for a Honda.

unhappyInsight

Mar 28, 2012

A tire rotation and oil change was scheduled for a Honda Insight with 16000 miles on it. The work took from 11:30 AM (scheduled appointment) until 2:15 pm. The car was not washed. There was not coffee in the waiting room. There was a loud rattle in the dash (not present before I took the car in) when I picked up the car. The cost for the service was$67 (after a $5 discount, which I consider excessive). It took four phone calls and a call to the Customer Relations agent to finally get someone to call me back so that I could find out that the warranty was covered by warranty and could be taken care of by another Honda dealer, since I will never return to Motorworld.

stonebunny2

Mar 27, 2012

We are new to the area and we contacted two other dealers via email about purchasing. Motorworld was the only dealership to get back to us with speed, information, and a good price--just what we were looking for. We visited the dealership and did a test drive. The salesperson, Travis Hess, was very knowledgeable about the Honda Pilot and answered all our questions. After deciding to purchase, Tiffany Zawadzki did all the financial and warranty paperwork with speed and efficiency. She took her time and answered all of our many questions without missing a beat. Both she and Travis made this experience painless. Thank you, you will have a returning customer.

hilda4

Mar 25, 2012

My husband and I came into the dealership to look at the CRV's. We were there a few minutes, when Joshua came out to greet us. From the very beginning, he was extremely personable. He answered any and all questions we had, and told us every detail possible about the vehicle. I had no idea that I would be driving home with my new vehicle that day, but I did! We never felt that we were being treated as "just another customer". Josh went out of his way to make us feel comfortable and valued. I have his business card, and I will absolutely be recommending him to anyone that I know of who is in the market for a vehicle. We have purchased quite a few vehicles over the years, but I can honestly say this was by far the most pleasant experience we had.Jim and Hilda Mendoza

adorunda

Mar 23, 2012

I came in with no intent of purchasing a car that same day.As soon as I walked in, Josh was there to greet me.. not smother me.. greet me. And from there on out, he was extremely helpful.I was honest with him, this was my first time doing the whole new car gig, and he returned the honesty, ensuring that he would not hassle me.He gave honest opinions on every question I asked.. and even made sure that I knew the intricacies that I may not have asked about.I didn't ask for the internet price.. but he went ahead and gave it to me anyway. That showed me that not only did I do my research on my potential car.. but Motorworld was actually monitoring what I had done.. meaning they did their own research. That shows dedication to me. As I said before, this was my first car buying experience, and I honestly think that Mr. Salvaterra made it the best experience possible. Not only was he honest, but he was genuine. He understood my situation, and was there to help me make the right purchase, and the right decision for me.And I appreciated it.

boston7405

Mar 23, 2012

Dean was great to deal with, very down to earth and made me comfortable at the dealership. :o) In three years when my lease is up, I hope to work with him again.

barrilabiker

Mar 21, 2012

Travis was very friendly and informative. He followed up with email and called after the sale. We felt very comfortable and he is an asset to your organization.

bohinski

Mar 16, 2012

Dean was awesome! He was very knowledgeable about the CRV and made me want the product more! He was passionate never pushy! He took his time to make sure that I understood the vehicle and all it has to offer! Tiffany was also a big help and took the time to ensure that I received the best interest rate possible! Shopping at Motorworld was amazing! I would highly recommend it to family and friends!

Katchie

Mar 12, 2012

John Bednarski made buying my Honda CRV a pleasure! He was straight forward during the negotiation process and made it easy for me to sign on the dotted line. I would buy another vehicle from him in a heart beat.

mgolya

Mar 8, 2012

I found Motorworld Honda and especially Travis Hess to be extremely knowledgble. His help and attention to detail were appreciated. I love my new CR-V and would certainly be looking at Motorworld again in the future.

olasopot75

Feb 27, 2012

I interacted with Motorworld a few times. Purchased a new car, installed accessories and performed periodic maintenance. Here are my observations:1. Car purchase - pretty smooth process. All the paper work was done within 2hrs and I was able to leave the dealership with a car soon after the purchase decision was made. The two complains a) a dashboard piece was missing in a new car (gear lock plug). I noticed this during the test drive and let the associate know about it. It took almost 3 weeks to get the right piece (twice wrong color was offered to me). At the end the problem was fixed. b) car third row seats (trunk side)/surrounding plastics were a little bit dirty. I had to clean them.2. Accessories installation: I installed roof rails/cross bars at MW. Job was done as scheduled. At home found one cross-bar loose - one bolt was not tightened correctly. I tried to address this by myself to avoid driving time waste, but unfortunately I damaged one of the bolts and was unable to fix it. I was ready to pay MW for fixing the problem (as I had no proof that an initial issue existed), but they took care of the problem for free, replacing damaged component. Big plus.3. Service (oil, inspection, tire rotation) - job was done as scheduled, price was competitive.

gerald.branch

Feb 20, 2012

Having had 14years in the automobile business, in sales and as a General Sales Manager, I was very much impressed with the high quality of professionalism, product knowledge, and how I was treated in my purchase of my new Honda. Don did an excellent job in answering all our questions, and getting me the price I would be happy with. The Finance/Insurance Manager also was very professional and most helpful and earned my business by securing a much better rate than I had already prearranged. We love the new Honda, and are very happy with our entire purchasing experience with MotorWorld. Your team is to be commended!

MARTY WALSH

Feb 20, 2012

iT IS SO EASY TO BUY HERE, JUST CALL TELL WHAT YOU WANT , IF THEY DO NOT HAVE IT, THEY WILL GET IT. i BOUGHT MY LAST TO CARS SIGHT UNSEEN.

dunkailor

Feb 19, 2012

Great experience all employees were very courtious and helpful. In the future would shop this dealership when in the market for another auto and recommend this dealership to family and friends.

jimnorcon

Feb 8, 2012

This is our third Honda CRV from MotorWorld and our third meeting with Bernice. We were very pleased with the way Bernice handled the sales. Of course, she is very personable and professional and we enjoyed our time with her. The CRV is beautiful and we hope we have good luck with this one as we did with the other two. We looked at other CRV's, but the choice was a given. Thank you to Bernice and to Tiffany for a wonderful experience in choosing our new vehicle. We would do it again.

mollhoegen

Jan 31, 2012

We received excellent service. We had a specific car color interior & exterior in mind. When it was not in stock & we gave a "must-have by" date, they worked hard to find exactly what we wanted. It was a great experience & I would highly recommend dealing with Motorworld Honda. The new 2012 model CRV is far more technologically sophisticated than the 2008 model we own.

effnpele

Jan 29, 2012

Travis was very friendly and helpful. He did not try to pressure us into a decision or try to confuse us into spending additional money on things we did not want.

jfaleski

Jan 26, 2012

We had a very good experience working with Bernice and the entire team at Motor World. we bought our first Honda from her in 1989.

mtt_trcy

Jan 18, 2012

Travis was very friendly, very helpful, very knowledgeable. He put me totally at ease and made my buying experience enjoyable.I would definitely recommend Motorworld to anyone looking to lease or purchase a new car.

jbattista

Jan 4, 2012

Went to Motorworld looking for a used CRV and was sold on a new one after taking it for a test drive. I received a better price on this brand new vehicle than I did on a used CRV at another Honda dealership. Dean Hess was an excellent salesman and made sure to do everything he could to get the price I wanted. He also stayed hours late while I waited for the finance department as I was there on the last Saturday of the year. I had a big misunderstanding with the finance manager and was treated with rudeness, however it was quickly resolved once the department manager was notified. Would give Dean Hess and Honda an A++ and will go back for my next purchase, however I will have my own financing in hand so I don't have to deal with the finance department.

jsmw

Dec 30, 2011

jesse and motorwold made our car search a lot easier. we had to drive fifty miles but after visiting other dealers jesse and motorworld made the decision a much simpler process.

James Timlin

Dec 21, 2011

Travis Hess And John Sincavage were very helpful and easy to work with. Answered all questions,went out of their way to make sure the experience was pleasant.

wezag

Dec 12, 2011

Thank you for my new honda pilot. Joshua worked real hard to get me the best deal possible and my family and i certainly appreciate it.

dbktinker

Dec 5, 2011

I had gone to another dealer initially and was not satisfied with the trade in or the sale price of a new vehicle. It was a very cut and dried visit with the sales person I had requested couldn't be found when paged and when he finally showed up seemed somewhat disinterested in discussing price with me. A friend suggested I go where he gets his car and Jack Butcher was the sales person recommended and he did a very good job in making me a satisfied customer.

dmbrown3

Dec 5, 2011

Travis is a great guy. Who listen to your wants and tries his best to help you. He doesn't have attitude like some others at the dealer ship.

gina marie healey

Nov 22, 2011

I can sum up my EXPERIENCE at MOROR WORD and my Salesmen JoshuaSalvaterra in two words...."Totally Awesome". Jooshua went ABOVE & BEYOND to help meet all my needs and requirements in choosing my brand NEW fully loaded HONDA Civic 2012. He was helpful, friendly,pleasant,patient and very knowlegable. I would Highly recommend Joshua in the future to all my friends and Family along with the Motor World dealership, for all their future new & used car sale purchases. He is not PUSHY and is not your average Ho - Hum Car Salesman,just trying to make a sale and have you drive away in any vehicle just to make a sale. Josh was insistant in placeing me in a car that, met all my requirement,that i felt comfortable in driving, as well as meeting all my financial needs and budget.A Great Big Thank you Joshua. I simply love my New Hobda Civic 2012 and all it has to offer, and it because of you Joshua Salvaterra and his fine car selling skills that, i am now driving around in this "Fantablous" vehicle. Keep on keeping it real Joshua and i am sure you will sell MANY more New and used cars in the future,as you continue to make MANY more customers as happy as i am today with my purchase.On a scale of one to 5, i honestly and whole heartily give Josh a 20.

SB7700

Nov 21, 2011

Joshua was very friendly and knowledgeable - not at all pushy, very professional. I would not hesitate to buy another car through him or from MotorWorld.

Syzyvoigt

Nov 21, 2011

This is the third lease we have gotten at Motorworld. Customer service just keeps getting better and better.Bernice was very professional and personable. No pressure sales. Transaction was completed in a very timely manner. A+++++++.There was just one problem. Bernice is a Penn State fan and we are die-hard OSU Buckeye fans. She needs to be convinced to come over to our side of the fence!!!!!!!Tiffany is great. We have worked with her in the past. Still loveable!!!

gje79

Nov 17, 2011

Had service (recall) scheduled for 2010 Accord. I was told I would have a loaner car available over the phone. Once I got there the lady told me Honda would not cover a loaner so I would have to reschedule. This was already an inconvenience for me & she made no effort to even work with me. I emailed Honda about this matter & they never even responded. This is my third new vehicle I purchased from Motorworld & it may very well be my last.

Jeff.Algatt

Nov 3, 2011

Joe is extremely knowledgeable about his cars and the buying process. He paid attention to my needs and wants, not his. Made me feel at ease and I knew I was in good hands. This is my second car through Joe and won't be my last.

raschreiber

Oct 31, 2011

Travis and Dean were very friendly, knowledgable and helpful. It was great working with them. Even others we were not directly involved with were eager to volunteer help.

motorworld

Oct 27, 2011

Just went looking to replace our durango. First time to this dealership and was impressed with the size, inventory and cleanliness of dealership. Jesse Wade was our salesman and he showed us several cars to compare and was very personable, informative and not pushy. He worked with us and resulted in our purchase of our first Honda. Jesse is a true asset to your team.

mzang

Oct 11, 2011

Everyone at the dealership was friendly and helpful. not pushy at all. i would definitely recommend my family and friends go there to purchase a vehicle.

bfortney

Sep 26, 2011

I went to Motorworld to price a new Honda Civic. Thinking this may be different from my last bad experience at Motorworld I tried again. The dealer has all the same old tricks. Offer you nothing for your car then start the multiple trips to the Manager to get a better price. Not only do they offer you a ridiculous amount for your trade but the do not come down from sticker price one penny on the new car. Same old slimy sales tactics.

jgalganske

Sep 24, 2011

Wonderful dealership loved Bernice and Tiffany. Went to two other dealerships Motor World had the car we wanted at the best price. The car is great and I think the best value for the money, we traded in a Cadillac CTS (50,000) list price and are not the least disappointed with the (30,000) Honda. Over all we had a very pleasant experience.

Jacallie

Sep 23, 2011

Everyone was great. Berince did a great job following up and getting all the information to me in a timely maner. The sales manager was very informative and pointed out a few things I didn't think of and Greg, the young man I signed all the paper work with did a great Job. Offering all the options with out being pushy.. The over all experince was very nice.Thank you all for making it a very nice experience!

brandress

Sep 17, 2011

We found all of the employees we came in contact with to be very helpful and accommodating, but most of our contact was with Bernice. She was very thorough, very friendly and knowledgeable. Anything she said she would do, she followed through with and we found her very comfortable to work with.

Debra98

Sep 11, 2011

Eric Retto & the Sales Manager were very friendly & helpful when leasing our new Honda Accord. We would recommend this dealership when considering a Honda lease.

Joanne Joseph

Aug 31, 2011

Don is the best. We have worked with him many times. Exceptional Service, great attitude, easy to work with, not the stereotypical car salesman. We will be back!

joedot

Aug 2, 2011

I have just purchased my fourth car at Motorworld. That tells you I am pleased and will return again. This time Travis Hess took very good care of me. I am now a senior and Travis was so patient explaining things, sometimes more than once. I would recommend Travis to friends and family.

jjcnoles

Jun 30, 2011

Don Cardonay is a pleasure to deal with!!! This is the 5th vehicle that we purchased from Don, I would not use anyone else!!! Anytime I call or need him for something he is always there to help! We are more than pleased with our new honda and with motorworld. Don is a hard worker and an asset to motorworld! Thank You!!

vbloom

Jun 10, 2011

I have given Motorworld Honda and these two gentlemen mentioned above all GREAT reviews, because they worked with me to give me good price on my trade in, and worked to make sure i stayed within my budget for the payment on my new car. Both gentlemen were friendly, curtious, and had a great sense of humor making this purchase enjoyable, and i would definately recommend Motorworld Honda to anyone I know that is looking to purchase a new or used vehicle...

bevpago

May 21, 2011

Fantastic experience---"went looking not to buy" like everyone else says and when Jesse found out what I was looking for in a vehicle he immediately suggested an Accord and said he could get us in our old monthly payment range. Explained all the upgrades I would have from my old vehicle and he was right on every aspect. Drove away in 2 hrs with a brand new, updated car for about the same monthly payment as before and a year less in payments. Great day...love my new car!! Thanks Jesse!!

gravity

May 18, 2011

I was treated with respect and importance upon arrival into Motorworld honda.The sales team and manager were very informative and helped me on my new purchase.The finance team was very clear and to the point.The car was ready in a short time and all paper work was made clear with no surprises.Thank you to the team at motorworld Honda! Charles

Ken Drevitch

May 12, 2011

Very quick and couteous service from the salesman (Tony Kampas). Very good deal (Pricewise) Picked up car the next day to find it very metickulously detailed with all systems checked out very profesionally. Paperwork took a while but that is the nature of the beast. Process of entering dealership and leaving with a brand new honda accord took a total of two days. I would highly recomend motorworld and my salesman Tony Kampas to anyone, as a matter of fact i have. Whole experience was enjoyable, since this is the first brand new car i have ever purchased. (I am 52 years old.) look forward to buying from motorworld and Tony Kampas in the future as i have a wife and 3 children who love the accord and the way i was treated at the dealership. Ken Drevitch Wilkes-Barre, Pa

rickkaram

May 10, 2011

I arrived at the dealership at 2pm. I was greeted by Bud who appraised my vehicle within 10 min. then was introduced to John who then took me to the Honda showroom where he showed me a few cars. John was extremely knowledgeable on every aspect of the car ( a Honda Accord) and we went for a test ride where he explained every feature in detail. John was very polite and accomodating. We agreed on car and a price . I was then directed to James who was also very efficient and knowledgeable on the financing. These three employees were probably the main reason why I decided to lease this vehicle. I was on the road with my new Honda by 3:30 pm. It was a pleasure to do business with Motorwold. Rick Karam

sandra.harveylatwinski

May 2, 2011

It was so great to go in and speak with someone that gave u all the options and was very accommodating. I would recommend any one to experience the wonderful salesperson I had. He really was very helpful.... I have had several people comment on my beautiful car.... I can definitely tell this car is quality..... I love my CRZ.... Thanks so much to all!!! Hoping to make a few sales for Aaron in the future... great sales person...

Musika261

Apr 30, 2011

We recently bought a 2011 Honda CR-V from MotorWorld. Our salesman, Travis, was very friendly and helpful. He made us feel very comfortable the entire process, and he gave us a great price. We had never been to MotorWorld before, but we will definitely return in the future.

michelle8282

Apr 29, 2011

Eric was extremely wonderful to work with throughout the entire car buying process. He was very knowledgable, thorough, friendly and efficient! It was also a pleasure working with the Business Manager who I filled out my paperwork with. I will definately go through Motorworld, and Eric, in the future with my car buying needs. Thanks everyone! -Michelle Wise :)

ggoodall

Apr 28, 2011

John went out of his way to locate the color vehicle we were looking for. We were very happy with the vehicle and the service John provided. We have dealt numerous times (3 times in the last 10 months) with Motorworld staff and have always come away satisfied with our experience there. We would highly recommend Motorworld to our friends.

ehnn

Apr 26, 2011

Travis could not have been more helpful. I have no problem recommending Travis or Motor World to anyone.This is my fourth vehicle from Motor World in the last thirteen years. I have never had a bad experience with the sales department or service department.

joey8544

Apr 23, 2011

I have dealt with Motorworld for several years and have always been very pleased with the overall service I have received. Every step of the new car purchase was conducted with ease and professionalism. I would recommend Motorworld to all of of my friends and family who may be looking to buy a new car. I dealt mostly with salesman, Travis Hess. He was helpful and friendly and made sure I had everything I needed to make an informed purchase of my new car.

krlewiii

Apr 20, 2011

We got the run around from another dealer so we took the details of the deal we were looking for to John Bednarski Jr at Motorworld. We had a verbal commitment in five minutes, a deposit down on our car within an hour, and picked it up at the end of the week. John is very professional, knowledgeable, and easy to work with. It was so easy that I thought for sure there were going to be strings attached somewhere. But, there was nothing but details about the car, explanations about the financing, and support from the staff. Thank you John.

joelaudati33

Apr 13, 2011

I dealt with dealer Aaron Senyus, and he was extremely warm, friendly, and informative. He handled all my needs in the leasing of a new Honda Civic. The process went so quickly, we were driving the new car away in time for lunch. I thank Aaron for making my first experience purchasing a car a pleasant and stress-free one.

Jumperdown

Apr 13, 2011

We spoke to Aaron over the phone as we were looking for a Civic and Aaron was very knowledgeable. He gave us a great deal on a 2011 Civic lease. Everything was taken care of over the phone so when we got in on Saturday morning all we had to do is sign the paperwork and drive away. Would recommend Aaron and Motorworld Honda to anyone looking for a new or Certified Pre-Owned Honda. Great job gentleman.

TUSDBR

Apr 13, 2011

My salesmen and finance officer were very professional and friendly and provided all the pricing I asked for on different models and different options. Especially since I asked for pricing on a Hyundai while I was in a Honda showroom. Leasing another Civic, my all time favorite car, was a great and simple experience.

tylered

Apr 13, 2011

Third Honda purchase from this dealer since 1994. Straightforward approach without the usual nonsense. Would highly reccommend this dealer for your next Honda purchase. Berniece has always treated us like we are one of the family. Other salespeople also are eager to please even when it is not their sale.

ED DAVIES

Apr 12, 2011

BEEN TO SO MANY CAR DEALERSHIPS IN 28 YEARS AND MIKE P. OUR SALESMAN WAS THE BEST.HE WAS VERY POLITE AND COURTIOUS.DURING THE TEST DRIVE AROUND MOTORWORLD GROUNDS HE TOLD US EVERINGTHING WE NEEDED TO KNOW ABOUT THE HONDA.WE FELT RIGHT AT HOME!THE SALES MANAGER EVEN CAME OUT AND SAID THANKYOU FOR CHOOSING MOTORWORLD HONDA!!

jjkearney

Apr 12, 2011

Dave Ferenchick was very knowledgeable about several of Motorworld's makes and models as well as the financial aspects such as lease vs purchase and current lease offers on several makes. His friendly manner and product knowledge helped me to quickly zero-in on my selection. He was great.It was also a pleasure dealing with Greg Pincus on the leasing and other documents. He too was very friendly and knowledgeable and comfortably answered my questions. Dave and Greg worked together efficiently to get me in a new car within a day after my final selection.

CJShimko

Mar 28, 2011

This was by far the best experience my husband and I have had purchasing a car. The salesman worked with us to find the right car to meet our needs in terms of practicality for our family size and for our budget. Before I left the lot he went through everything in the car with me, and was extremely knowledgable while keeping the details short and to the point. I think it is important to note, we felt like he was sincere in trying to give us the best price possible both on the new purchase and on our trade in vehicle. He even came in on his day off to meet with his after having a brief telephone conversation the day before. All things considered, I can't imagine buying a car from anyone else in the future.

jamemeyers

Mar 22, 2011

My wife mentioned to me about getting a DVD player for our 2007 Honda Pilot for our two kids. Of course I said why don't we go look at a 2011 Honda Pilot EXL with a Rear Entertainment System. I called Motorworld and spoke with Travis Hess. He welcomed us to come in to take a test drive and get an appraisal on our 2007 Pilot. I had a monthly payment that I wanted to be at and I expressed this to Travis. His price was so great that before we knew it we were getting a new car. Travis even got us the color combination we wanted from another dealership. This is the 2nd vehicle I bought from Motorworld and I have only good things to say. The employees are very professional and informative. They make buying a car easy. I would recommend Motorworld to anyone.

aevina

Mar 21, 2011

This was our first visit to Motorworld. The entire staff was very courteous and accommodating. Cleanliness of your facility was evident and the overall atmosphere was great. There is a terrific variety of vehicles offered. We will recommend Motorworld to our friends and will be returning to lease or purchase other vehicles.

lvend 7

Mar 12, 2011

After looking around at other dealers, we felt very confident that we got the best deal we could for the 2011 Honda Element we wanted. We have no buyers remorse for the purchase we made. While other manufactures were appealing at Motorworld, our hearts were set on getting a Honda but we felt that we could never get a deal that would fit into our budget. With the hard work and dedication of Art, he was able to work a deal for us through a team of professional sales staff that made our dreams come true. Even post purchase the Motorworld team still stood tall with staff making sure we were happy with our Honda. The next time we want to purchase a new vehicle there is no doubt we will return to Motorworld,Art and staff and continue to make our automotive dreams a reality.

cmmmam

Mar 10, 2011

Everyone I dealt with at the dealership were very professional, knew the product theywere selling, and were very friendly to my wife and I. From my first contact withthe internet person, Tara, to all involved in the transaction, it was a greatbuying experience. And we love the car. (so far) Chet Mrugal

Ronald Noto

Mar 8, 2011

The price was very good considering we needed extra miles w/ our current lease. It would have been nice to get a slightly better price...we'll live w/ it :>)Our Sales Person was wonderful! Informative, kind & he made sure the car was ready the next day! We've been quite pleased w/ the Honda Accord & hope that it remains in quality service.

billybrooklyn

Mar 1, 2011

GREAT Customer Service, Great Environment and All-Around Great Individuals!!! Best and Most memorable car buying experience to date!!! These gentlemen work very hard and are very good at what they do, they deserve promotions immediately!!! Definitely going back to MotorWorld!!!

wrtlpn

Mar 1, 2011

I looked for a Honda Civic LX online, I emailed 16 different dealers in PA. When I called Motorworld they were very friendly and helpful, and they were able to give me the deal I was looking for.I would recommend Motorworld to anyone. I am very happy with my new Honda!

hturak

Feb 28, 2011

I would like to thank Bernice Brezinski for making the purchase of our new Honda as painless as possible. She is the main reason we purchased our Honda at Motorworld. Very knowledgeable about all Honda has to offer and goes out of her way to find you exactly the car you are looking for. Thanks so much Bernice. I am sure we will be back in a few years for our 5th Honda.

dansdg

Feb 25, 2011

Bernice Brezinski is a true professional. There was no pressure. She provided great, patient service that made the experience enjoyable. We will not consider any other sales person but Bernice Brezinski for our next Honda purchase or lease. With a 2005 Civic, I should be in the market soon.

3kidzand3dogz

Feb 22, 2011

We were in the market for a used minivan. We had looked at several different makes and models, and we fell in love with the Honda Odyssey! We visited several local used car dealers in Scranton, PA, and though the product was great, the customer service seemed to be lacking. We felt pressured to "make a decision", and we found that most of the sales people seemed to be uninterested in us, and almost downright difficult to work with. Then we met John at Motorworld and everything changed! When making a huge purchase like an automobile, you want to feel comfortable with your salesperson, and be able to trust that they know their product, that they can answer your questions (or are at least willing to get the answers for you), and that you are not "just another sale". John answered every question honestly, and spent a great deal of time teaching us about the model of car (even though it was a frigid cold and snowy day!). He was genuinely concerned about US. He didn't just "push the paper" at us and wait for a signature- he cared. The overall Motorworld dealership was equally impressive- with every type of car imaginable! All in all, we are THRILLED with our purchase of a 2008 Honda Odyssey, and we could not be happier that we took the trip to Wilkes-Barre to work with Motorworld Honda. The team at Motorworld Honda exceeded every expectation, and we would strongly recommend that you check with them when you are in the market for a new automobile. You won't be disappointed, and you are treated very much like you are member of the salesperson's family, with honest reviews and honest answers. GREAT JOB!!!

danayroman

Feb 16, 2011

I feel Motorworld was very helpful, considerate and very reasonable when trading in our previously leased honda odyssey for the honda crv. They worked well with us and seemed very concerned that we receive the best offer possible. I will recommend Motorworld to family and friends.

bobstevens1

Feb 13, 2011

Had an excellent experience with James at Motorworld. I had an existing lease with another automaker to move out of and then move into a new lease with a CRV. James was very helpful and did everything in his power to discuss my options, and to get me into the car that I was interested in.

marscar

Feb 12, 2011

James went out of his way to give me his undivided attention, he took the time to find out what I was looking for. tried to give me the best deal possible and helped to make me feel comfortable with my decision. All in all crest service and I would recommend him to a friend.

jeromedl1

Jan 14, 2011

Everything went very well :). Everyone was extremely helpful, and the representatives were knowledgeable and courteous. It was way easier to purchase my car from MotorWorld than any place I had either purchased from or tried to. I'm glad that I went there.

vrubino

Dec 28, 2010

Brian M is one of the only people I trust to buy a car from. I'll be back for my next car, and I'll send my friends your way as well. Jesse, the salesperson, was friendly and personable, gave me all the information I needed and nothing that wasn't necessary.

sckntrd

Dec 26, 2010

After 3 visits for the same problem, I'm through with them. The last visit really showed what kind of people they are - left the vehicle overnight to have an alignment done and a front end checked, as the vehicle pulled to the right. Before I dropped off the vehicle I checked all 4 tires with a digital gauge and made sure they were equal and at the mfg's spec. After returning home with the vehicle and letting the tires cool, I checked the pressure in all 4 tires. The 2 left tires were 4 psi lower than when taken in and the 2 right tires were 2 psi higher. I suppose most people would never have noticed or checked this but I maintain my vehicles very well and have learned some of the tricks that these dealers play. I also know that one of the first things that needs to be done on a proper alignment is to be sure the tire pressures are in spec. I have to assume that this was all that they did to the vehicle because when the pressures were corrected the vehicle performed the same as before. I would not trust them with a bicycle.

lisajeanne

Dec 11, 2010

Just bought a new 2011 CRV from this dealership. My first Honda from here. I usually buy in Scranton and now found a new home. Brian Melicharek, sales manager and Jesse Wade my salesman were great. I called to see thier best price and they beat my local dealer by $30 a month on my lease! When I got to the dealership my car was ready and I was in and out, with a complete transaction in less than 2 hours. James did my paperwork. Nice guy. I will be calling them in 3 years when my lease is due for another one. Thanks Motorworld!!

darelz

Dec 8, 2010

This is our 2nd Honda SI purchased from Motorworld. Each time we visited this dealership, we came home with a brand new Honda. The sales staff is friendly, professional, and treated my wife and me with the utmost courtesy respect. We were there after official closing and the sales staff stayed until our new car was delivered. I will be back in three 3 years for another Honda.Thanks Darryl Zdanavage

chuck3012

Dec 7, 2010

My Honda CRV was rear ended. The body shop worked in concert with the service department to do the body work as well as the regular maintenance that was required. Mike Flynn advised me that rear brakes were needed and proceeded with the job. It was all done within 24 of dropping off the vehicle for body work and while I still had the rental from Enterprise that was covered under the insurance. My CRV was returned in perfect condition and body shop personnel handled the service transaction when I dropped off th rental. Talk about one stop shopping. The coordination and service between departments was as percise as a Swiss watch. Between the sales service from Rich Moore, and the service provided by Mike Flynn and numerous others, I would not consider going elsewhere for sales or service. Between Rich Moore being procactive in customer satisfaction and matching you with the right car at exceptional deals and Mike Flynn keeping the vehicles finely tuned machines, there is no reason to look any further. Mike and Rich always go the extra mile.

tmcgurk

Dec 7, 2010

Very happy with the experience. I visited 3 times over 2 months before I was ready to purchase, and nobody was pushy and very helpful with answering questions an comparing cars. Pleasantly surprised when a lower financing option was available thru the dealership.

thomalinda

Dec 4, 2010

It is nice to return for routine service (or sometimes not so routine) and speak to a long-standing employee. BJ is very professional and knows me by my first name. That's not because I have had any problems with my vehicles, but because this is my 2nd honda.

philmonson

Nov 30, 2010

This dealer is the most friendly, courteous and helpful of the ten or so I have encountered in 50 years. They appear to be dedicated to being the best in every way. Buying a Honda from them was a smooth and fair process without any of the famous dealership manager-salesman pressuring interplay--you know, where the salesman takes his offer sheet to the manager and comes back with, "I'm sorry but my manager won't let me do this (or that). Their service department is prompt and equally straightforward. As I say, they give every indication of being dedicated to being the best they can be.

village115

Nov 29, 2010

Mike was extremely helpful answering our questions and demonstrating the features of the car we eventually purchased. He was not high pressure and willing to consider our offer. Mark Gillen, the Sales manager, was also friendly and helpful. I got a fair deal and never felt pressured to decide. These two gentlemen were professional in every sense of the word. I will continue to do business with Motorworld in the future and would not hestitae to recommend this dealer or these individuals to my friends.

oskarabb

Nov 25, 2010

I find this extra solicition a bit of a pain since I already gave one on the phone.This dealer has been good with me has tried to do an excellent job. The only concern is paying for it. Since I have had no mechanical problems with my Honda and I take it to the dealer for oil change and lube plus inspection I guess I can't complain to much about the cost.

Marine4Life08

Nov 14, 2010

Our sales man name was Mike from Jeep Dealership help us with getting a very safe suv for my wife and kid and i would also like to thank Tiffany for helping us with all the paper work. I would reccommend Motor World to all my frien who are looking for a new car, truck, or suv. Thank you again Mike for all the help. From Scott and Samantha

J.Martzen

Oct 27, 2010

I was very happy with the service of the employees. Jessy Wade is a very impressive salesman and is very nice to deal with. My husband and I are very happy with our purchase. We hope to enjoy this vehicle and look forward to its good service. Thank You SincerelyJulia Martzen

rthomp4

Oct 17, 2010

I can't thank Motorworld enough for their help in getting me the Honda CR-Z with the color and transmission options I wanted. Absolutely love the car and both Travis and James made it a pleasure to purchase a car there. This is now my second purchase through Motorworld and I think they have me for all my car needs in the future also.

cabialy

Oct 11, 2010

I was extremely pleased with the service and extra effort in my recent visit to Motorworld. My new 2011 Honda Pilot ran into a deer and was at Motorworld Collision. I also needed a wiring harness for the trailer hitch (Accessies Department) and oil & filter change (Service Department). Several employees worked to help me get this all coordinated so that I only made one stop to pick up my Pilot when the body work was completed. All work was completed at that time. All receipts were in one location from all work from three departments - Service, Collision and Accessories. This saved me from having to stop at 3 different locations on the Motorworld complex. The body work was excellent; Can't even tell it was ever smashed! Service, understanding and courtesy were terrific. My sincere thanks to Don Engler, Aaron Fenyus, and Mike & BJ in Service. Great Job!

dwporter

Sep 27, 2010

We were pleased with most aspects of our experience at MotorWorld. Some things that were concerns included the scheduling of the pick up. We ended up having to wait over 1.5 hours to close the deal, after being assured that if we came early we would be able to close the deal early. We did have to return the FIT for service the following Saturday due to a TPMS sensor malfunction. That matter was dealt with efficiently and at no cost other than the gas and mileage to return to MotorWorld for the repair.Thank you. The car runs great.

sankisa

Sep 17, 2010

The Service of the vehicle is very good. But some of the customer service is not so commendable. I was made to wait for about 20 mins while the person was doing paperwork. I would understand and waited if there was another customer. I think any dealer should have the courtesy to respond to theri customers, which was not the case here. Improving this would make this dealer a great one.

Bill Maz21

Sep 10, 2010

My wifw and i were in the market for a Honda. i checked on line for various autos. Tara replied to my inquiry in a prompt and efficient manner. Shortly after her message we went to Motor World and met Tara and she promptly introduced us to Mr. Fenyus who handled our sale. Everything went smoothly including the prompt paper work of the Business Manager,I don't remember her name. I am hoping that the service department will be a prompt and efficient as the Sales people.We purchased another car in the mid 1990's with MotorWorld.

lortribe64

Sep 7, 2010

Receptionist who helped me was professional and courteous. This was my second trip to MotorWorld for service, and I was very satisfied both times. I was not left wondering what was happening with my car. She came to see me several times and updated me while my car was bein serviced. I work in healthcare and realize how important this type of customer service is.

revaja

Sep 3, 2010

I get excellent treatment, everything is explained in detail. My vehicle is serviced in a timely manner. I never have to wait for excessive amounts of time. I feel my vehicle is in good hands with BJ Falkowski and I trust her completely with the care of my vehicle. A lot of people will only go to her because of the way she goes the extra mile, to make sure the work is done properly on their vehicles. She is a keeper!!!

wfbehm

Sep 3, 2010

B.J. treats every person as if they were the most important person in the world. She takes the time to get to know you and keeps you posted every step of the way. She is one of the biggest reasons I bought another Honda. I completely trust this person.

twarnagiris

Sep 2, 2010

We are long time Motorworld customers. We have purchased several vehicles, both new and used. In general our experiences have been positive. This one (purchase of 2010 Honda CRV) was exceptional. Excellent,knowledgeable, courteous, accommodating, sales staff, James Morris, plus amazingly efficient title transfer etc. by Tiffany. We were very pleased.

neko123

Aug 11, 2010

Problem, When calling in for an appointment or attempting to cancel an appointment was a pain. Had to wait on my cell phone at one time for almost 15 min.The last appointment was due to bringing my vehicle back after getting new brakes and rotors on all four wheels. After takeing the vehicle on the hwy, I had a shakeing in the steering wheel which was not there when the vehicle was brought in for the work. They said wheels had to be balanced. 1st had the wheels bal by this co, about year before, secound were was the shaking before bringing the vehicle in. Not happy about this will seek other opinon before any more work is done by this dealer.

Tom Corcoran

Aug 10, 2010

I can depend on B. J. to get my car in to the dealership for service, have it serviced in a timely manner, and have it ready when promised. B.j. knows what service my car needs and recommends other services that may be necessary, yet I am completely trustworthy of her and always willing to go with her recommendations.I have worked with her since my very first Honda and have come to rely on her service recommendations. In my opinion, she is certainly a valuable employee.

Mehalick

Aug 6, 2010

We leased a vehicle from this dealer previously and had a very favorable experience. There was no reason for us not to return to Motorworld when our lease was up to lease a new vehicle. Our salesman was very polite, informative and found us the car that we wanted at the price we wanted. When this lease expires, we will return to Motorworld.

tinknocker

Jul 31, 2010

hi, i traded my car on a new crv, great suv .good deal,treated well..am very satisfied with sales staff,also extended warranty..bernard an rose sweeney ok next time shopping for a car i.l keep my wife ar home ,she wants it all. wonderful wonderful wonderful wonderful.the end

aceann12

Jul 29, 2010

Jan has helped us with all of our purchases.. You are very lucky to have him on your team.. He is the best. He knows exactly what we are looking for and does not waste our time. We always recommend him to our family and friends when they are looking for any vehicle.

joeespo

Jul 25, 2010

i have been dealing with motor world for 10 years i have always been treated great right now my complaint is with honda about the rear brakes replacement they so far have not stood beyond their product and it seems to me that at 18,000 miles your brake pads should still be excellent and the rotors should not have to be resurfaced i feel i have been ripped off to the tone of 205.00and tomorow the case is supposed to be decided they (honda)has already aggreed to a settlement but will not take the blame and says that there is no safety issue this is the last honda im bying

eileenpot

Jul 24, 2010

I called service in the morning and that afternoon I had brakes put on my Odyssey. BJ was fast and knowledgeable in giving me a scenario and an estimate. I was in and out in less time than I expected. I have always had easy, professional service from the Honda service department. This experience was no different. Coming out to a clean car was icing on the cake.

wheelmanmc3

Jul 22, 2010

I built a 2010 Honda Fit Sport on Honda's website to check what the price would be, and when I went to Motorworld to look into buying it, I was surprised to find that the car was cheaper (a little under 17,000) than what I would have expected. John was very pleasant and easy to talk to, He answered every question I had, and I left Motorworld knowing exactly what steps I needed to take to get my new vehicle.I came back to Motorworld to purchase my new Fit on Monday 7/19/2010. The vehicle was perfect, they did a great job prepping it for me to see. John once again answered any question I had and Tiffany Zawadzki showed me into her office for the paperwork part.Tiffany was also very friendly and answered any question I had along the way. On the way out after I bought my Honda Fit, John did a once over of all the vehicle's controls and functions, It was nice to know that he was genuinely helpful even after the sale was made. I found myself not only talking to John and Tiffany about buying a vehicle, but also having conversation with them as well. It made the experience feel less stressful and much more pleasing in the end.

joseadames

Jul 7, 2010

Everything was great, the employees were nice and the work was done faster than expected. The place even had a lounge and snack and drink machines for all of the customers so that their wait for the vehicle to be done woulnd't be as long. The t.v. adds a touch and makes the wait feel shorter.

jlv9851

Jun 25, 2010

They are great I love motor world and the emloyers that helped me to find a good car for my needs.They are great I love motor world and the emloyers that helped me to find a good car for my needs.They are great I love motor world and the emloyers that helped me to find a good car for my needs.They are great I love motor world and the emloyers that helped me to find a good car for my needs.....

tbgseven

Jun 18, 2010

I used to do my own oil changes and maintenance for my vehicles, but when I bought my honda I did not have the time to do this anymore. I decided to start taking my vehicle to motor world for routine maintenance and have had great customer service ever since. BJ is usually the person who I drop my vehicle off with and she is always very helpful and knowledgeable. The last time I dropped my Honda off for maintenance, I accidently arrived 45 minutes early for my 4:15 appointment. I naturally expected to have to wait for my time, but BJ and the service department had my vehicle ready at 4:20; only 5 minutes after my original appointment time. For their great customer service I plan to continue using motor world for all my vehicle needs.

wcarmean

Jun 16, 2010

The service representative, BJ, was very knowledgeable and cooperative. The sevice was completed on schedule. The price was very close to the estimate. I would highly recommend this dealership. The Honda Accord is a great car and vey reasonably priced.

ecooper

May 29, 2010

Service advisor was friendly and informative. She notified me by phone when the car was ready to be picked up. If I had one complaint, at one time when you took your car in for service they would run it through the car wash, but that isn't done anymore. It would be a nice finishing touch to there service.

gwylym

May 13, 2010

This was our 5th Honda from this dealer, and the same salesman. We have never had such good personal service anywhere, with any product, as with MotorWorld and Don. I have been able to pick up a vehicle and process the paperwork in less time than grocery shopping. Maintenance visits are equally efficient, with never a move to sell more than was needed.

cfed

May 12, 2010

Very impressed with Travis's customer service and knowledge of the product. He was courteous and thorough. This was the second dealership I had visited. I came in with a price from a competitor on the same exact vehicle. Motorworld beat their price by less than $100. Not a whole lot of incentive there--service hours sold me. Evening hours will be a big help.

kmcandrew

Apr 30, 2010

Bernice and Tiffany gave us a wonderful experience. Very thorough. Extremely impressed by the quality of cutomer care.

lilladyrn

Apr 12, 2010

Over a two month period, I was in contact with Mark and Travis at Motorworld. Mark was assisting with my lease return and with any questions about a vehicle i was wanting to lease or buy. Travis obtained a vehicle for me that was in my price range. They put up with weeks of questions and me changing my mind about which vehicle i wanted repeatedly. They consistently and quickly responded to calls and emails. They never pressured me to buy any vehicle. They listened to everything that i wanted in a vehicle and my price range, and led me to the one that i am very happy with. They always made me feel comfortable and it was the best experience I had buying a Vehicle. I have used many different dealers over the years. I get a new auto every three years for the past 20 years. I look forward to buying my next automobile from them.

billsab1

Mar 30, 2010

The shopping and buying experience we had with Jeff Evans at Motorworld was one of the most pleasant car buying experiences we have ever had. Jeff was a gentleman throughout the entire process and did not pressure us at all. He worked diligently, to get us the best deal possible which we appreciate immensely. If not for Jeff's efforts, we would not be driving a Honda now. After the sale was completed, Jeff took the time to explain the workings of our new Honda in great detail. He seemed genuine in his effort to assure us that he would be available to help us with any future needs or questions regarding our vehicle. This means a lot after the sale.Joe, in Finance, was also professional and friendly.

sparky18237

Mar 13, 2010

Due to a problem with pre-ordering parts for a repair (caused by a scheduling mistake) I was given a rental car to use for the one day my vehicle was off the road. The entire process was completed very smoothly, and the repair was completed the following morning. No complaints.

sunrl

Feb 26, 2010

I wanted to buy a new car and I had dealt with Motorworld in the past but pricing didn't work out for me and ended up buying from Matt Burne the other Honda dealer in the area. I dealt with Don who was knowledgeable and nice but didn't end up buying because of the price last time. This time around I thought things might have changed and thought to give them a second chance considering they are closer to me then the other Honda dealer. The sales person I dealt with felt more like an automated system then actually trying to help me with the purchase. He wouldn't budge on price or try to find me a better deal. I was going to lease and wanted to know how would changing the down payments and terms work out for monthly payment and he seemed to be stuck on the same quote showing no response toward what I wanted. Finally I ended up talking to one of the other salesman over the phone named Travis during the weekend who seemed enthusiastic and we were making progress towards the deal. I informed him clearly that I would like to deal with him instead of my first salesman and I might end up buying if he would help me get a good deal.To my surprise on Monday morning I got a phone call back from my first Sales guy with whom I didn't want to work, trying to sell me the car. I got over my frustration and started working with him on the purchase and to my surprise nothing changed. I found the same arrogant behavior and no willingness from him to work out a deal and I ended up going to Matt Burne instead of wasting my time and energy on Motor World. The guy over at Matt Burne gave me way better deal without any haggling and made sure I got all rebates and incentives Honda was offering. I ended up buying the EX model instead of the LX version that I was planning to buy because of the deal that was offered to me. I think you guys should really learn how to treat people and understand their needs by trying to shop there. You also need to remember that in today's day and age its not hard to find the prices that people are paying to buy cars with little research because all of the information is available online and easy to find. While you guys seem to be stuck on MSRP and show no willingness to work with a customer.

rdangelo

Feb 11, 2010

I was interested in leasing a new honda and spoke to John on the phone, he said he would be there till 7:00. I arrived at about 6:00 and he inspected and appraised my trade, had all the paperwork done and then I met with Tiffany(a great asset to your company I might add.) They both stayed till my sale was complete and I drove the new vehicle home at about 7:45. I was thrilled to see the efficiecny and expertise both employees exhibited.Thanks go out to both of them.Sincerely,Rocco D'Angelo

adevilbug

Jan 22, 2010

John was a very pleasant salesman and very friendly. I already knew what I wanted when I walked in but he was very knowledgable and answered all of my questions. I was turning in a lease vehicle and helped make that a smooth process and get me into a new vehicle the same day. The price of the car was comparable with other dealers.

dachwastyk

Jan 22, 2010

It was very simple to make my appointment online. The staff at the dealership is very courteous and made me very welcome. They performed the service in a very timely and professional manner. Also there is a nice waiting area with TV and kitchen facilities,and shuttle service to nearby attractions.

acheman8

Jan 17, 2010

Excellent service! Highly recommended! They made it a pleasure to bring in my car for service!

Tonyka

Jan 12, 2010

My service representative and Motorworld always take excellent care of me. They get me in early and out quickly. The mechanical work is impeccable and they go beyond the expected by always checking tire pressure and topping off fluid levels. When necessary I can get shuttle service to work or shopping or even a rental car right on site. A Five Star operation.

SNazarchuk

Dec 18, 2009

After visiting other service centers with my older model used car, I found the QuickLube Center to be a welcomed change of pace. Did not have to leave the car, in and out in a fraction of the hour expected, clean and personable technicians all support a positive experience with expectations to use the sevice in the future.Sincerely,Stan Nazarchuk 2009 Honda CRV

marilet3

Oct 9, 2009

Both Bernice Brezinski, the sales consultant, and Tiffany Zawadzki, the business manager, went out of thier way to explain everything about the new Honda Civic that we had purchased. Tiffany also explained to us the warranty, that we decided to purchase, that also. Bernice went out of her way to make sure we had the color we really liked. We were please with our treatment at Motorworld, and will recommend it to others and return there again for other purchases.

FZoran

Aug 28, 2009

The Honda service manager always handles my service needs in a professional, prompt,and efficient manner. She is the best! I do not,however,think the labor charges are reasonable.Since the review was deemed not long enough I am adding this extra sentence.

hajcs99

Aug 12, 2009

Service was quick, and the people were very friendly. I order of importance: waiting room had wifi (internet access), coffee, newspaper, TV and comfortable chairs. Also there was the option of a drivers to drop you off at work if you do not want to wait.Accessory department was below standard. Doesn't open until 9:00 am. I came back at 11:20 PM and the door was locked. I had the person "paged" an

skippin07

Aug 12, 2009

The whole staff was more than courteous. I was offered help from everyone i talked to. They were very accommodating, allowing me to test any and every car i was interested in. Which brings me to my next point; there were a lot of cars. It was really nice to have such a huge selection of both makes and models to look at all under one roof. While browsing and driving, i was never pressured. I received accurate answers to any questions i had, but other than that, the decision making process was left in my hands (where it should be). In the end, I got a really good deal on a really good car, and although there may be good deals on other good cars out there, the experience at motorworld was the best car buying experience i have ever had. Oh, and don't speed in their parking lot.

petunia626

Aug 1, 2009

They were prompt in calling about issues with my car early enough so it could be taken care of. Also, the service did not take all day, which worked with my personal schedule perfectly! The employee who assisted me once I was there to pick up my car, helped me efficiently and with a great attitude.

romanko

Jul 20, 2009

Since purchasing my Honda Accord in 2003 I have taken it to Motorworld Wilkes-Barre for Service.They have always done a great job and the people working in the Service area have always been friendly, professional and helpful. Mike seems to be the person I have dealt with the most and he is my "expert" when I come in for service. He discusses what is needed and has suggestions when things need to be done. I trust him with my car and know when I drive out that I am safe and the car was well taken care of. Thank-you.

josefsimo

Jul 17, 2009

I was directed to Motorworld Honda Service by my regular auto service provider because they could not positively determine the reason by car pulled to the right when stepping on the gas. My service provider thought it might be a bad motor mount. It was not the motor mount but compliance bushings. This was quickly corected by Motorworld Honda. My only disappointment was that Motorworld stated that the car needed an alignment. I returned to my regular service provider for an alignment and was told that all specifications were within acceptable ranges.

Steve Schweitzer

Jul 13, 2009

Sales staff were very helpful, without putting any pressure on making a sale. This is the second Honda we purchased and our kids leased two Honda Civics from this dealer. Needless to say we have had good experiences over the past six years at this dealership.

moniedwa1

Jun 30, 2009

This is by far the best buying experience I have had with an automobile dealer. First the salesman Nate, was friendly, curteous and knowlegeable. Not pushy, a good listener and interested in what I wanted, not what he wanted to sell. Kudos, Nate. Tiffany, warm, friendly and caring. Explained everything clearly. Made my decision easy. Thanks everyone. Hope to do business again soon!

sue322

Jun 24, 2009

Our experience with Don and Joe was exemplary. Don is knowledgeable, personable, and got right to the point with us. He took us for a test ride in the car, made sure we were both comfortable driving it and took pains to explain all of the car's features. When Fred went in to sign the papers with Joe, Don took me outside to go over the car, saving time for us, which we had indicated was very important. Fred was extremely impressed with Joe's knowledge and efficiency. We will be back to buy another vehicle soon.

gebarth

Jun 9, 2009

We had done research on mini-vans and had not quite decided on a Honda. We currently own a very impressive Toyota 4 Runner and had anticipated on buying a Toyota mini-van. Our research indictaed that we should look at the Honda Odyssey. We arived at Motiorworld with no intent to buy during the visit. We had planned on doing more research. We had set up a meeting with Aaron Fenyus a week prior.Upon arriving and taking a demo ride with Aaron we became very comfortable with the Odyssey. His demeanor and explanations of the Odyssey strong points made us most comfortable. We had gathered some prices from other Honda Odyssey dealers and showed them to Aaaron. He was very staright forward and checked to see the lowest price that Motorworld could accept. It was in our range and we decided to close the deal during the visit. We will be contacting Aaron when we decide to replace our other car.

emy162

May 29, 2009

The Honda employees were very clear and very knowledgable about the cars I was looking at. The test drives were very helpful, and the salesman helped give me information at each car. The purchase was quick and smooth, and everything was explained to me in detail. Buying a car is a big deal, but I felt safe with this dealership.

Frank Tielle

May 26, 2009

I was completely satisfied with the staff I dealt with. They were friendly, courteous and most important not pushy and asked all the right questions to ensure I was happy with my choice of the vehicle and the price I would recommend Honda Motorworld.

papsumom

May 23, 2009

The salesperson was very congenial and helpful. Upon delivery of the new vehicle she was very thorough in her introduction to the features of the vehicle.The finance representative seemed to be in a great hurry --- too much chit chat, not enough slow, easy to follow explanations.

delimama66

May 21, 2009

I hit a pothole and damaged my rim. Luckily I had road hazard warranty. I called Motorworld service on Monday to report the incident and to advise I needed a new rim. I received a call back on Monday afternoon to tell me my rim had arrived. When I went to pick it up, BJ did all she could to get me processed and on my way.

PhilipMonson

May 14, 2009

Absolutely every one was courteous, efficient, and to the point. The price was excellent and there was no negotiation needed.All of my questions were answered and they introduced me to therelevant service organization and personnel.The best auto purchasing experience I have ever had.

sandyerc

May 14, 2009

My husband and I have dealt with Motorworld for years and have purchased all our Honda Vehicles from them. We always deal with BJ in Honda Service and always have an amazing experience, not only is she helpful with any question on why we brought our vehicle in for service she is always up on the lastest vehicles. She always answers all our questions and if by chance she does not have the answer she will promptly find out anything for us.

rtj525

Feb 28, 2009

The reason I purchased my Honda from you was because of Don. He throughly explained the FIT and the CIVIC EX, and I went with the CIVIC. He made sure I drove them. A good salesman. Low key, no pressure... My companion purchased a 2004 CRV. She was recommended by a Prof. at ESU. Word of mouth is the best...

Brittany_Benton-Vitz

Feb 27, 2009

I faxed a request/proposal for a new car. The fax was followed-up with a phone call within an hour. The salesman spoke with the manager within that hour, and quoted me the most competitive price among a few other local dealers for the car that I wanted. The process was efficient (my car was not on the lot, as it needed to be located and transported to MW), the customer services was superior, and I am confident that a similar overall experience will be achieved on my next vehicle purchase. Will absolutely do business with Honda at MW again.

Andy Stasek

Feb 26, 2009

We were in the market for a new car.When we visited Motor World Aaron Fenyus was very helpful. He listened to our requirements and presented us with a vehicle that was exactly what we were looking for.We were very satiisifed and we purchased this new vehicle.

jkt6869

Feb 24, 2009

A friendly environment with lots of personal service. All involved strive to make it a pleasurable experience. This is the third car we have purchased from Bernice and it is always a pleasurable experience. We have recommended her to our family and friends.

lennyro

Feb 16, 2009

This is our third purchase from Motorworld Honda, and I would recommend this dealership to anyone. Our salesman Frank Potis was extremely helpful without being pushy, and was very knowledgeable and informative about the Honda line of automobiles. He answered all our questions, and negotiated a fair price for the automobile with us. It's nice to deal with people who are willing to work with you so that you both are satisfied with the finished deal.

clstemrich

Feb 14, 2009

In walking into the dealership, I was greeted with a friendly smile, and treated as a paying customer even though I had not even begun to talk about my wishes. I came in knowing eexactly what I was looking for. The salesperson I interacted with took my information and searched to see what was available on site. The sales person did not pressure me for the sale, or try to push other amenities onto the deal. I got a great price and had a great experience.

Ricbev6

Feb 9, 2009

Nothing much to report. It was a very positive experience;much easier than expected. The entire process took less than 2 hours start to finish, and I drove the car home at that time. I would highly recommend both the vehicle and the dealership in this case.

rama0411

Feb 3, 2009

Customer Service is inverserly proportional to price. If you think you got a good bargain price, PLEASE do not expect good Customer Service as well. They are caring only if they can make good Profit in your sales. This is really frustrating experience. I could have got better deal and customer service if i would have gone to some other dealer. Sent an email to Management Team and it is more than 10 days yet to receive any feedback on this from them. I also got a review call from Honda Customer Service who indicated that they would talk to Dealer and have them call me in next 24 hours. Well it is more than 5 business days for that call also. ========================================================================John:I received your mail thanking for the purchase along with email id for the feedback. Just want to spend few minutes here and provide you my honest feedback. I bought Car on 3rd January. Miles on the car were 14. All my documents say 14 miles. I took delivery of my car on 17th instead of 3rd. When I went for delivery, miles on car were 19.7. Don't know how those extra 5 miles come in from the time I bought the car till it was delivered. When I went for delivery, my sales person was giving delivery for the other car. I had to wait for almost 45 minutes to 1 hour. But when my car was delivered it took less than 15 minutes. Don't know why there was difference between two deliveries. I never got an opportunity to speak to manager. I am an account manager for one of the top 5 software companies in India and I know how important it is to have customer interaction especially in such economy. I even got a gift card and chocolate box for my salesman and a chocolate box for lady in F & I department just to make sure they are happy for doing business with me. My Interest Rate was 2.9 instead of 1.9 because my credit score was showing as 670. I have account with CITI which monitors my credit score every month on monthly basis. My score in CITI for Transunion was 707 on December 08th and 704 on January 08th. However, when I applied for car loan on Jan 03rd , my score was shown up as 670. Per CITI, it is not possible to have such difference of more than 30 points in score. I was told that score is decided by American Honda Finance. I called their customer service number and they told that it is decided at Dealer and all they do is the collection of money on behalf of Dealer. Not sure who is right or who is wrong. But, it does give me wrong feeling that I ended up in paying more than $250 in interest. When I took my car and on the way back home, I was trying to use windshield wiper and to my surprise no fluid was coming out. When I checked, there was no windshield fluid at all. Shouldn't this have been checked before delivery? This is most disturbing. I just bought a new car and find that the basic thing is not even checked. Windshield fluid is something which I could find on my own. Don't know what all other things are missed prior to delivery. When I opened hood to check the windshield fluid, it was very difficult to close the hood. It literary took me 10 minutes. Not sure it was even checked. I was getting car at same price with additional incentives like Free PA state inspection, 10% off on any service, oil changes etc (see email chain below). However, I decided to go for Motorworld as it was local. But now, I am not happy with my decision. In the first week of my new car, I need to take my car back to service department to make sure that things are Right which should have been done before delivery itself. So, I would be ending up in driving 40 miles and spending 2 hours of my time just to assure myself there is nothing else being missed as part of delivery. This is definitely frustrating. At the end I am NOT HAPPY with the whole transaction. Sincerely, Ramesh Lende.

Csprow

Jan 27, 2009

Fast and easy prchase. Meet my needs. Was very plased with the service and selection of cars available at the dealeship. They could not be mre helpful thru out the process. Would refer my fried to shop here for a car. Got the best deal for the bucks, Thank you for everything.

gckmac

Jan 27, 2009

John Bednorski was great. He quoted an excellent (low) price on the phone for a new Honda Civic lease. The price was over a thousand less than the best deal locally in Ithaca or from other dealers I called. When I travelled 4 hours to get to MotorWorld, John made sure that the lease prices matched - to the penny - what he quoted. He also drove to pick me up from the bus station. I plan to recommend John and MotorWorld to others.

smoorecbt

Jan 26, 2009

Great experience and would definitely recommend to someone who was thinking of buying a new car! Travis was a great help in discussing the car that I was interested in and did what he could to help me find the car I wanted. I am extremely happy with my purchase and deciscion to come to Motorworld.

clairepmorris

Jan 24, 2009

Scott Honda had some lower prices for the same model. As a Chrysler Dealer I was not happy with having to pay a Disposition Fee since I leased the car from you and returned it to you. Motorworld should have ingested this cost. I have been a customer of Motorworld for 9 years, and never had to pay a disposition fee before.

pmosconi

Jan 10, 2009

I know that I have many dealers to choose from, so I started my search on the internet. I was contacted via e-mail very promptly (it also included an internet discount for the type of car I was looking for) and then by a follow-up phone call. I have always purchased Hondas and I was certainly not disappointed with my recent choice. My salesperson was very helpful and knowledgeable (as was the credit manager)and I did not feel 'pressured', as is sometimes the case in other dealerships. Overall, my experience with MotorWorld was excellent.

mhnoon

Dec 19, 2008

Buying a new vehicle at Motorworld was a very pleasant experience. Ira explained all the features of the vehicle my wife and I selected. He was very knowledgeable about Honda vehicles and he was not "pushy," as some sales consultants can be. He also helped us obtain a great deal on the car we purchased, and he provided us with a very fair offer on the vehicle we traded in. I was also very impressed with the speed and efficiency in which the new car was prepared for us. The entire staff was very pleasant and helpful.

wbcshow

Nov 27, 2008

I was very happy with the experience. The salesman, Ira, greeted me on my first day of looking for a car was there until I finally made my decision. I was also very pleased with his willingness to accompany me to other car dealerships within motorworld and get all the information that I needed to make my decision. There was one miscommunication between the two of us but this was resolved quickly after the sale so overall I am very happy with motorworld and expecially Ira.

quiltmaid

Nov 23, 2008

Was only going to look at a car to see what new ones are out there. I was able to test drive a 2009 Civic and a Fit. John explained features of the cars and answered questions I didn't even know I would have. He seemed extremely knowledgeable on the product. Being a woman and the car being mainly for me to drive, I appreciated that John talked to me about the car and not just my husband as some dealers have done. I was impressed with the speed of the credit check and the paperwork for purchase. I had not purchased a car for 5 years, but was impressed with the service I received on this sale. Of course everyone doesn't want to pay alot for a car, but in comparing your prices to other cars, they were comparable or better than others. I wish to thank John and Tiffany for their excellent service. Sincerly, Karen Rogowski

janet wheeler

Nov 7, 2008

It was the best experience that I have every had in purchasing a car. Mr. Harder was very professional and informative in regards to the pricing and on the initial car that I purchased. We have been shopping for a couple of weeks and Mr. Harder met the price that we had received on the same car in Reading, PA the night before. I would highly recommend Mr. Harder to my family and friends.

sagans

Nov 7, 2008

The experience we with Don at Motorworld was exceptional. We knew what we wanted before we arrived there, and he was very helpful and knowledgable about the Honda product. He explained everything in detail, showed us all models/colors to choose from, and was not in any way pushing us to purchase the vehicle right then and there. The price was great and so was Honda's financing rate. He explained all the features of the vehicle, safety and otherwise, and offered his assistance at any time. We really enjoyed the experience and hope our new Honda CRV lives up to its reputation.Thank youAutumn & Robert Sagan

sgerko

Nov 4, 2008

I have purchased one car and leased one for my wife.The way that both deals were both good experiences.My resent purchase of a Honda Accord was equally pleasant.The sale person(Don) was courteous and knowlegeable.The fact that he explained the Accords new design,and the fact that the new motor was fuel efficient made the Accord more appealing.

rppopz

Nov 3, 2008

From the moment I arrived at MotorWorld my shopping experience was a pleasant one. This is my third Honda purchase from MotorWorld. Every one I came in contact with during the purchase of my new CRV was kind and considerate from the salesmen to the finance person. I noticed and appreciated the fact that all the employees treated all the customers in a warm yet professional manner. The day I came to finalize the purchase of new CRV my salesperson was taking care of another customer. He was all apologies and instead of making me wait he had another individual take care of some of the things - this type of teamwork is very impressive and demonstrates that the customer does in fact come first! Thanks for making my shopping experience a painless one! Now is you would just make the payments there would be not pain at all!

drevil

Oct 29, 2008

We have now purchased four cars in the past three years from Motorworld. Three cars from one salesman & would have bought from the same if he was there. My husband inquired about a Mercedes ML for a surprise anniversary gift. Dave was extremely nice,helpful,interested in my car needs and knowledgeable. I drove the Mercedes, loved it and felt true luxury driving/riding in the car. My concerns were how nice the car was because we have a 4 year old and 17 month old. I thought it was the car for me then I asked to drive the Honda Pilot. Dave was very accommodating. I drove the Pilot and decided that was the car I wanted. One thing that impressed me with Dave was he was as professional selling me the Honda as the Mercedes. The reasons I chose the Pilot were as follows: more room(I am already picking up an extra child/friend here and there), it fits five or more comfortably(my mother has moved in with us), I would always be worried about the interior of the car(Mercedes) with the way the little ones( I still need a "mommy car") are and most importantly the seats reclining in the second row. When my children fall asleep I worry about their necks and if the seat doesn't recline a little their little necks hang forward or to one side or they just can't get comfortable. I do look forward to purchasing a Mercedes when the children are older and I would most definately want to purchase the car from Dave. He took time with any questions, was extremely patient with accessory decisions and demonstrated true kindness, a gentleman. There really aren't many men I can say demonstrate being a gentleman. I would recommend anyone I know looking for a car to see Dave at Motorworld.

Langstonecs

Oct 28, 2008

I stopped into Motorworld on a "fact finding mission" as my husband was working that day. I took a test drive in an Element and loved it! One of my pet peeves is getting a sales person who doesn't know his product. Andy Harder wasn't one of those. There wasn't a question I asked that he didn't know the answer to. He was extremely polite and courteous, never high pressure. He gave me some numbers to think about and asked "aside from your husband test driving the vehicle is there anything else that would prevent you from buying the vehicle today". My answer at that point was "no", because I had a great test drive, all my questions were answered and the price was great! He introduced me to Joey Kupstas to talk about financing even though I had secured financing elsewhere. Joey asked me to consider financing through Honda and gave me an application to complete if we decided to give it a try. After my description of the experience, my husband was eager to test drive the Element. We also decided to fill out the credit app just to see if Joey could do better on the rate. While we went on the test drive, Joey got us approved with no money down and at a rate that was over 3% less than what we were already approved for!The staff at Motorworld Honda was GREAT to work with and I would highly recommend them to anyone interested in a quality vehicle at a great price and easy financing to boot!

hyampols

Oct 15, 2008

We actually travelled to Motorworld Honda from Philadelphia as the price offered on the 2008 Accord EX-L w/Nav was significantly below what any of the Philadelphia dealers offered to us. The Sales Person, Aaron Fenyus, worked hard to earn our business, yet was always respectful and courteous. When we arrived at the dealership, the car was ready for us. Everyone was very professional and yet very efficient. Less than 1 1/5 after we arrived at the dealership, we drove off in our new vehicle. Even though we are approximately ninety miles away from Motorworld, we will definitely consider using them in the future!

ski

Oct 15, 2008

This was my first experience with Motorworld Honda, and it ranks #1 on my list of new car dealings! Travis was professional, courteous, friendly, and knowledgeable. And my wife was most impressed with how he also looked at her, and not just at me, when he was explaining the specifics of the Honda Fit to us. Management should hang onto him like gold. Also, kudos to Tiffany who handled the financial end. I highly recommend Motorworld to anyone who is interested in buying a new Honda.

kkelly

Oct 4, 2008

Don Cardany helped us out enormously with the purchase of our new Honda. We would recommend him and your dealership with no reservation. We were able to exit our lease early due to the fantastic deal offered by your delearship. We have leased a leased previously and have always been satisfied.

somethignorother

Sep 23, 2008

I purchased a used Honda Accord from Motorworld last week and I'm very pleased. The vehicle is in outstanding condition and runs like new.I visited several dealerships prior to Motorworld and Silvia was the first sales associate that didn't try to pressure me or use shady sales pitches. She was very helpful, patient, and down to Earth and made it a very positive experience. She answered all of my questions and was a very informed associate. I appreciate her honesty and service and highly recommend that she be requested as a sales associate. I would gladly do business with Motorworld again.

jregenski

Sep 8, 2008

Great transaction and great people to work with. They solved our family needs by getting us in the right vehicle to suit us at this time. We have a growing family and they had the answer we needed in a new 2009 Honda Pilot which is great on gas but still has enough power for the size of vehicle it is.

troutman88

Sep 7, 2008

Very helpful and easy experience. Every feature of the car was explained thouroughly and the buying process was a breeze. I would deffinitly recommend this store to my friends. The staff was very friendly and Ira offered very professional customer service which easily created a satisfied experience. The price was absoloutely worth the vehicle.

edserio

Sep 3, 2008

This was my second time purchasing a vehicle from MotorWorld and each time it has been a smooth experience. No hassles. Within 2 hours, I traded in a vehicle and purchased a new vehicle. I drove away very happy with the outcome. I have been very satisfied with both times visiting MotorWorld. And I am sure that there will be a third time in the future.

meklc

Sep 2, 2008

Bernice is a very outgoing, friendly sales person. She is very knowledgeable of product. She explained/demonstrated vehicle functions. I am very pleased with my purchasing experience. She worked with the price until I was happy with it. I would definitly purchase from her again.

tblackb7

Sep 2, 2008

When first coming to MOter World we were met by Travis Hess. He not only made me feel comfortable but also no pressure to make a decision. His patients with me meant a lot seeing that we closed down the place. His knowledge of the Civics was outstanding. If Travis was not aroung we were alwayas asked if some one was taking care of us. The customer attention was great. The timlyness of getting my car was good. No time was wasted. It was a pleasure to have done buisness with Travis and Motor World.

sbg154

Aug 21, 2008

2nd vehicle purchased at Motorworld. Everyone we deal with there is professional and willing to help. Calls were returned promptly and the prices are the reason we will continue recommending MotorWorld. We have never had service done there so I can not comment on that department. I will continue to drive over an hour to MotorWorld for their great prices.

maryh1980

Jul 30, 2008

Dealt with two different salesman neither offered excellent customer service. First salesman was condescending towards us, 2nd was evasive. While shopping, I mentioned a few times (over a 2 day period) about financing I thought was available and wanted. I was incorrect about the financing, but no one told me, until i arrived on the purchase day. Salesman claimed he had some busy days and didn't have time to contact me before about my error. GREAT here I am with checkbook in hand & all excited to buy! When spending over $25,000.00 I expect someone to be honest & helpful!After sale, nothing was explained about function of car or service.Sales manager never introduced himself, but did get to overhear him chew out some salesman. VERY unprofessional. However, I have dealt with Motorworlds Acura service center and was always VERY satisfied. Buy somewhere else and then go to Motorworld for service. They know how to treat a customer in the service center.