Nate Wade Subaru reviews

Rick Chatwin

Nov 15, 2016

Hello all... Robert Patterson at Nade Wade Suburu was extremely helpful in purchasing our new 2017 Suburu Outback 3.6. We Love it! Great car from a awesome car salesman... just wish they weren't so far away from our home for service issues. Thanks!

Robyn England

Nov 15, 2016

Everyone was great, the dealership is very nice. The price was very fair, and no pressure to purchase. I would highly recommend Nate Wade Subaru to all my friend and family.

dmw913

Nov 12, 2016

Purchased my third Outback from Nick W. and the great folks at Nate Wade yesterday. As usual, it was an excellent experience! Nick made me an appointment, had my car ready and was fully prepared to make the process as quick and painless as possible. Additionally, when there was a slight wrinkle in the plans, Nick made sure to bring me several options to make sure he was meeting my needs. I walked out with a beautiful new ride and another good experience. Our family now has three generations driving Nate Wade Subarus!

jpbohman

Nov 10, 2016

Nate Wade and Carla York were great! My schedule was fairly hectic and they helped me in every aspect during my purchase. I was out of town during the week prior to my car arriving and everything was in place and ready to go when I returned, First class outfit from top to bottom.

Dmorgan

Nov 7, 2016

We are very happy with our purchase, we got the car we wanted and got a pretty good deal too. Mike was awesome through the process, even though he was super busy we were taken care of.

Kai Zheng

Nov 7, 2016

I searched for my new Subaru for around a month or so and checked out many different dealerships in the area but a lot of them just didn't have the right atmosphere to buy a car in. I really enjoyed the laid back feeling I got from the place and buying a car was a very pleasant experience overall. There was no pressure to buy and the staff were always ready to help. My sales rep was Mike Johnston and he did a fantastic job of guiding me through the purchase as well as answering any questions my family had. I particularly enjoyed his positive and laid back attitude, which made me feel as though I was buying from a friend. There weren't any issues besides some information being passed on incorrectly but it was sorted out instantly and I was on my way. Overall, it was a smooth process and buying the vehicle was super easy.

Groover08

Nov 6, 2016

I had such a positive experience with Josh and the dealership. I actually used a car buying service and even with that, Josh and the team made me feel truly welcome and comfortable when coming in to sign the paperwork. Thank you, Josh and Nate Wade.

Christine Chambreau

Nov 2, 2016

The Nate Wade dealership, oldest Subaru dealer in the West, is awesome. You know you want a Subaru, go see them for your next vehicle.

Tania

Nov 2, 2016

Nate Wade came highly recommended by a few people. The buying experience was pressure free and Robb Paterson did a great job answering all my questions. Thanks!

ACR

Oct 31, 2016

I previously owned a 2008 Subaru Outback, purchased new at Nate Wade Subaru in December 2007. The main reason for purchasing my Second Outback (this time a 3.6R Limited) from Nate Wade Subaru after 169,000 hard desert and mountain miles, was Mitch Leavel and Gerald Thompson in the Service Department. It is the most thorough and trustworthy automobile service department I have ever been to, and one of the main reasons for purchasing my 2nd Subaru at Nate Wade. I never worry where in the hinterlands of the various mountain ranges in the Wide Open Western US my next road-trip will be, as I know I will make it back safely. They always take the time to answer my questions to completeness.My car salesman, Robb Patterson, was the perfect amount of "mellow" coupled with an even-keeled patience, as I am a high-strung individual who just wanted the 6-Cylinder Outback with a Sunroof. He was extremely detailed in responding to my questions, and there was little to "haggle," as I was a returning customer to Nate Wade, and Nick Poulos took care of me.

Paul Iwasaki

Oct 30, 2016

There is no Subaru dealership other than Nate Wade that I would even consider when purchasing a Subaru. This is the sixth or seventh new Subaru that I have purchased from them, and the second in the last two months. Regardless of whether you are a first time customer, or a repeat customer, the people at Nate Wade treat you the same. They treat you honestly, courteously, and with respect. It really is a pleasure to do business with them.On this occasion, we were helped by Nick Smith and Nick Westover. Those two young men were very patient, friendly and helpful in finding us the car we wanted. Brock and Brett Kassing worked with us on the price, and Nick Poulos completed the paperwork. It was an easy, and stress free transaction from start to finish.I could go on at length about how highly I think of this dealership and its employees, but the fact that I continue to buy my Subarus there speaks volumes about the high regard I have for Nate Wade Subaru. Quite simply, they are the best! Period.

sbeetle29

Oct 30, 2016

I decided to do most of my car shopping online. I got my approval for the loan from my bank. I found a couple of cars I liked and I emailed a couple of dealers to get more info. I was contacted quickly by Nick Smith from Nate Wade Subaru. I worked back and forth with him for details and a price. He was very responsive and helpful and didn't tell me to come test drive the car before he would get me price, which is what I got from A LOT of other online dealers. Nick gave me a quote by email. I liked it so I went to the dealership to meet him and test drive the car. There were no surprises. It was exactly as he quoted and the car was exactly as they advertised. Everything was to the point, which is what I was looking for. Nick Smith's responsive, no pressure sales approach is what got me to drive an hour to their dealership and not go anywhere else. Nick proved you can buy a car online with no pressure and honest practices but you must go to Nate Wade Subaru!

swixfast

Oct 30, 2016

Nate Wade sales group has been easy to work with to find a mutually agreeable price. They seem genuinely friendly and they can wear shorts!

nugget

Oct 29, 2016

We needed a car immediately, maybe the last one we'd ever buy. Mike went through the options and 3 days out were loving it.

BetsyAnnie

Oct 28, 2016

I gave them a five because they were super easy to work with. There was NO pressure to buy anything and they really took the time (emailing for months!) to answer ALL of my questions.

First time Subaru owner!

Oct 28, 2016

After test driving a number of cars at several dealerships the thing that stood out the most to me at Nate Wade Subaru is that they let me test drive the car without coming along. It was really nice to be alone with my husband and honestly discuss the car without a salesperson in the back seat. My sales representative, Mario, did an excellent job of answering all my questions and explaining the features of the car. He did not pressure me at all which I really appreciated. My buying experience was straight forward and easy. I'm loving my new Outback!

paul75

Oct 24, 2016

I was using the Costco car buying program. Mike Johnston explained the process very clearly and how the program works. There was never any pressure; he answered my questions very completely.

Amanda

Oct 22, 2016

Josh was easy to work with not pushy in any way. He made the experience very easy. Everyone I spoke with was super friendly and helpful.

review

Oct 22, 2016

Nick Smith was easy to work with, knowledgeable and never pressured. I had very specific requests and he was able to find plenty of options. It was a good experience and I would recommend Nate Wade Subaru.

Cb 4321

Oct 21, 2016

The jeep Cherokee limited was my perfect choice as there was not a jeep with the features I wanted anywhere in salt lake or Utah for that matter. It's seemed the jeep knowledge was out of their comfort zone. However, Nick smith treated me as a regular Subaru customer and was accommodating and professional through the buying process.

Croosstrekgrandma

Oct 21, 2016

I am so happy with my car! I've stopped in several times with questions everyone is super friendly. Today I stopped to ask about repairing a chip in my paint. They sent me over to the body shop where they fixed it immediately for free!! I feel very comfortable recommending anyone I know to go there. Finance guys are great too! Salesmen are not pushy at all either, I said exactly what I could afford and they got me into what I wanted.

Tati1230

Oct 20, 2016

Manny was awesome at helping me find a new Subaru that fit my needs and was exactly what I wanted. The service exceed my expectations and I will come back again when it's time to upgrade.

Lmkieley

Oct 19, 2016

The dealership was very friendly and very helpful. Especially Mario, he gave us helpful information and was patient while my husband and I decided on what car to lease. Never did we feel pressured or threatened by the dealership like we have in the past.

2017 Legacy Owner

Oct 17, 2016

We recently purchased a 2017 Subaru Legacy. Nick and Ken and the rest of the staff at Nate Wade were wonderful to work with. They were not pushy. They were caring and listened to what we wanted. We came in near the end of their day and they stayed past closing to complete our purchase so that we didn't need to come back a few days later. Customer service was excellent. We were very impressed. We would recommend Nick and Ken and Nate Wade as the place to buy your next Subaru.

ciawysh

Oct 14, 2016

I came in knowing that I wanted a Forester Limited. The dealer never pressured me into making decisions, and I even walked away changing my mind about the features of the car I was looking for after having driving and seeing several cars. I am so surprised that I drove away the same day with a new car!

Dan Marden

Oct 13, 2016

I started a new job that required me to purchase a car. My wife and i knew it would be a Subaru. So we went to Nate Wade again and asked for Mike Johnston again. Mike was terrific and he did everything he could to help us find what we wanted. He even took us to the offsite lot to find a car to test drive. Our next car will be a Subaru and you can bet we will ask for Mike again.

Jake Nackos

Oct 11, 2016

I have always had a great experience working with Subaru and this time was not exception. Nate Wade Subaru was quick with following up with my questions, timely, and most importantly did not try and pressure any sale. I foresee return purchases over the next years.

Brian Rague

Oct 10, 2016

My experience with Mike Johnston at Nate Wade Subaru was excellent. Mike was very cordial and was clearly interested in me personally and the requirements that I wanted from my new vehicle. Nick Poulos was also very helpful and friendly during our discussion on financing, explaining all of the details very clearly. Overall, a very exceptional experience.

Repeat Buyer

Oct 9, 2016

Quickest and easiest car buying experience I've ever had. It took me longer to learn about all the new car features than it did to actually buy the car. The staff was friendly, attentive, and knew what they were doing. This dealership had the inventory I wanted when other dealers in the area did not.

Wpidwell

Oct 9, 2016

Nick in the dealership we're good to work with. They were honest and that they didn't know much about the car. They made it easy for us to take it to the Land Rover dealership to have it inspected.

brandon355

Oct 5, 2016

Sales team was great to work with and helped me make the best possible decision without being too pushy. The whole process was much easier than past experiences at other dealerships.

hen

Oct 5, 2016

So many options, so many dealers. Nate Wade makes it easier to make a major investment by offering consistently attentive, professionals in every area. Put simply,as I've had to explain to friends and family: I trust them to be fair with me. They makea serious & ess than pleasant experience (purchase, maintenance, repair) pleasant

Hockey3393

Sep 30, 2016

Did some pricing online. Spoke with Mike from the Internet team. Classy guy, great customer service and has made me a customer for life. Great staff.

biker57

Sep 25, 2016

I waited in the lounge 4.5 hours for ignition switch to be replaced on my Outback. I asked two times when it would be done, and nobody could answer me. I noticed my car in the parking lot, and went out and demanded to know when it would be done. I was told it was done, but that they had called my home to tell me it was done. Why would they call my home when I was sitting in the lounge the whole time?

KarWin

Sep 25, 2016

Robb was great. I knew what I wanted, but I wasn't sure of my options. Robb, listened to what I did and didn't want, walked me though my different options and helped me find the perfect car.I left feeling happy with what I got, and never felt pressured to get something I didn't want or need.ThanksKaren

Lauren

Sep 25, 2016

Easy and simple!! Kirk did such a great job on explaining the car and all of the features it came with, as well as making sure I stayed within budget. I had a peace of mind and he made it very easy to buy a car! I felt comfortable buying the car and wasn't being haggled to buy a car like other dealerships. I felt absolutely no pressure buying this car. Which is always such a great thing. Thanks Fred as well for financing! He helped link my bank loan and answered all questions I had. Made signing papers a breeze! Telling me exactly what I was signing and double checking prices. Thanks so much you guys! Will definitely recommend when I have friends/family that need a car!

scooby do

Sep 20, 2016

I very rarely write reviews unless I get really irked or I think someone has gone out of their way to provide really good service. Josh Kelly at Nate Wade Subaru, SLC falls into the provides a excellent service.I was in the market for a Subaru Forester 2.5i Premium. I contacted Nate Wade via the internet and Josh quickly sent me over a price with specs. We haggled price over the internet and Josh was accommodating. At the point I wanted to go in and test drive Josh was very professional, even working with me to get close to another dealers offer price. At no time was there really any pressure and Josh was more than happy to answer all of my questions.In addition, Josh put me with Paul Burt to arrange our finance and I must say Paul was brilliant in getting us the most favorable options.All in all, a really hassle free professional service. If you are in the market for a Subaru do yourself a favor and visit these guys and ask for Josh Kelly and for finance Paul Burt.

Shifty

Sep 12, 2016

I just bought an Outback and the whole process was super enjoyable and I never felt pressured. Kirk G and Nick P took care of me and i really enjoyed the whole experience, I'll definitely deal with these guys again!

lynette taylor

Sep 11, 2016

There are a few things in life that I dread... and buying a car is one of them. Well, it used to be.Dave Waltman is a pleasure to work with! He found me exactly the car that I wanted, got mein and out of financing (must say here that Nick Poulos is an absolute pleasure and hoot) and on my way quickly. Thanks to Dave I actually enjoyed the whole process of getting a new Subaru!! P.S. This is my third Subaru from Dave and Nate Wade... wouldn't go anywhere else!!

CB

Sep 10, 2016

Last night which was a Friday night which was sept 9 2016, my daughter arrived to the Nate wade Subaru dealership to purchase a car for her since she is now 16. The whole experience was fabulous. Except I forgot to ask for a lower price. Oops

Keroppi Girl

Sep 8, 2016

I went in and laid out what my limits were and Nick and Josh were very upfront about what my options were. They worked several different options and didn't pressure me to pick anything I was not comfortable with. I went to buy used, but ended up leasing a brand new one because the payment was better that way. Fred in finance also gave me some additional options that helped bring the payment down even more! I would highly recommend Nate Wade to anyone looking to get a Subaru!

BErg19&(

Sep 4, 2016

Nick was great to work with! He was patient, informative and very helpful. He made sure we were taken care of throughout our experience leasing our first Subaru.

Chip1

Sep 4, 2016

I was treated fairly. I was given a great price. They were very attentive. My wife and I were treated as if we were family.

Kim Hale

Sep 4, 2016

A long but very productive day, test drove four vehicles, three new, one used. Mike was very patient while we went through the test driving process and was very informative when we had questions. The 2017 Outback that we decided upon will be the seventh vehicle that we have purchased from Nate Wade.

Skootzy13

Sep 3, 2016

We purchased a 2017 Outback in late August and had an excellent buying experience. Mike Johnston, our sales representative, was very knowledgable about the car's features and options. He was very friendly, professional and answered all of our questions. Mike was also very patient with us when he was teaching us about the car. We will highly recommend Mike to anyone interested in buying a Subaru.

Kelly

Sep 2, 2016

Had a great experience at Nate Wade, no pressure, helpful, friendly. Was quick and pretty painless. Mike was on top of any question we had. Fred was quick when it came to finance.

Jill Wadsworth

Sep 1, 2016

Josh was very responsive to what I wanted and was very helpful when the need for a new vehicle became urgent. I would definitely recommend Nate Wade and Josh Kelly.

Suzy

Sep 1, 2016

Great experience overall with purchasing my first Subaru. Ordered a new 2017 Outback Limited, it came sooner than expected and was equipped as ordered. Robb did a great job going over the car with me when I picked it up and got me on my way very fast and efficiently, which I appreciate. Love my new Subaru!

Don Morgan

Aug 27, 2016

It was a distinct pleasure in leasing a new car from the NATEWADE Subaru dealer. We were greeted as we entered and were soon settled with a very friendly but professional sales person. He listened carefully to our request and covered all bases in satisfying our needs within our budget.

Wood16

Aug 26, 2016

Completed most the purchase via email and phone was not at the dealership all day. Josh, Mike and Limbo amazing will get my next car here too.

Cbeck78

Aug 23, 2016

Leased a car from Nate Wade. It was a great experience and one I typically fear. The horror stories of being pressured at a dealership quickly left my mind as I worked with Rob and Josh. Would do it all over again.

GS

Aug 22, 2016

Robb Patterson is helpful, knowledgeable, and patient. After test coming back to test drive and look at cars three times, Robb helped me purchase a car with no pressure. He is informative and calm and allowed me to take my time. I would recommend him and this dealership. Such a car-buying experience is much appreciated!

Abbie

Aug 21, 2016

I had such a great experience at Nate Wade Subaru with Robb Patterson. It was such an easy and smooth process to purchase my car.

Hal

Aug 19, 2016

It was a great buying experience with Ken Howe and Robb Patterson. Both Ken and Robb went out of their way to help me buy a new car for my son. I would highly recommend this dealership and highly recommend that you talk to Ken Howe and Robb Patterson.

MARIANA BIRKINSHAW

Aug 19, 2016

Robb Patterson made this purchase flawless and easy. We have NEVER had a positive car buying experience until this one and it is highly recommended if you are looking for new or used!

Paul Iwasaki

Aug 18, 2016

On August 17, 2016 we purchased a new Forester through Nate Wade. On that occasion we were helped by Brett Kassing, Michael Johnston, and Paul Burt.Over the years, we have made multiple purchases through Nate Wade. We do so for one simple reason: They are the best!From the owner on down, we have been treated as valued customers, and have always received a fair deal. They are fair, courteous and honest. We would not consider any other dealership when looking for a new Subaru.

Amy

Aug 15, 2016

This was my first car buying experience, the staff at Nate Wade was professional and made me feel totally comfortable. I did not feel pressured, and they walked me through every step of the process.

Monkee8586

Aug 14, 2016

Josh was great. He was so helpful and there was no pressure. It was an overall very easy and pleasant experience. He ordered the specific car I wanted and it is perfect.

tarahnb

Aug 14, 2016

Josh was fantastic, and we couldn't be happier with our new Outback! We got exactly what we asked for and there was no pressure or up-selling. The Costco auto program worked great for us too. Thanks Nate Wade Subaru and Josh!

Rinareens

Aug 13, 2016

I found my dealings with Nate Wade Subaru to be a very pleasant experience. They were very friendly and professional. My calls were returned in a timely manner and my concerns were dealt with in a satisfactory manner. It was a pleasure to work with Nick.

Erin

Aug 10, 2016

I was looking forward to getting a new car for quite some time, but not necessarily the car-buying process that goes with it. I had been to a couple of dealerships before going to Nate Wade, and I much preferred my experience there. No over-the-top sales pitches or pressure to do anything. I pretty much knew what I wanted by that point, and Mike Johnston was a very helpful and professional sales-person. It was a busy evening at the dealership, but I felt very taken care of, and got all my questions answered. They ended up having to trade with another dealership to get the color and model that I wanted, but it was pretty smooth, and I built up my excitement for the day I got to pick it up.

Japop

Aug 10, 2016

I always have a great experience at Nate wade every time I walk threw the door to buy a car or get service on my car they always will take care of me.

Ellen G.

Aug 9, 2016

Hands down the best car purchasing experience I have had. Bought a car here in 2013, was so pleased I came back and plan on buying from here in the future!

Subie4Life

Aug 9, 2016

My wife and I have been purchasing cars from Craig for 10 years. When my wife bought her first car from him, not only did he take time to cover the monthly price of the car, but insurance and a gas estimate. This was her first car purchase and he wanted to make sure she would be okay financially. It's rare to find a car salesman that cares about the people he's working with and not the money he's making. He's trustworthy, honest and knowledgeable

Troy H

Aug 9, 2016

Nate Wade Subaru, Nick Smith and Paul Burt, are the best way to buy a Subaru. We used Nick for the purchase of 5 new Subarus for the family over the last two years. No pressure, great service! Always gives us great service and takes care of any questions or issues we may have. Never any pressure to buy anything or do anything that we don't want. The experience we have had with service on all the cars we have purchased has also been top notch with Mitch Leavell.Thanks Guys

Dell

Aug 8, 2016

Very friendly sales person and a good price for a new vehicle. Never tried to influence me to buy the vehicle. Environment was good for kids with kids play place.

JDuke

Aug 8, 2016

Jed DukeOur experience leasing a car from Nate Wade was fantastic and made the difference in our decision to go with Subaru. Our saleman Kirk Gordon was excellent, very knowledgible, and had great follow through. Nick Poulus knows his trade well and made us very confident in our buying decision. It was the first time I actually enjoyed the car buying experience.

Kjones12

Aug 3, 2016

I was so happy to find a salesman who was friendly, educated and never made me feel pressured. To be honest, I usually dread the whole car buying experience. Not this time! I found their prices to be fair, staff friendly and helpful and the environment was pet and kid friendly. They have thought of everything!

hwbslc

Aug 2, 2016

I'll never need to shop elsewhere. Craig is empathetic, informed, and friendly. We've now purchased two cars from him. He listened to what we needed and helped us see the variety of options we had. He made sure we were realistic with out expectations and left happy. He also did a really informative walk-around of the car so we understood all the new bells and whistles. Nick was also great to work with. He informed us of everything we needed to know with our financing, trade-in, etc. This place is top notch.

Ryan Muir

Aug 1, 2016

Nick Westover was the most helpful car salesman we have ever been to! He answered all of our questions, was very low pressure and went out of his way to help us get what we were looking for. Fred was also great to work with while settling the financial side of the deal. He was very thorough and patient with all of our questions. It was easy to tell that both Nick and Fred had our best interest in mind!

Shona Parker

Jul 31, 2016

This is the second Subaru I've bought from Nate Wade. Mario was my salesman both times. Nate Wade is the only dealership I would recommend to others looking to buy a Subaru.

Akisato Sakakibara

Jul 31, 2016

What drove me to purchase a new vehicle from Nate Wade Subaru was that this was the dealer that would take my previous car for the highest trade-in price possible. The staff members I interacted with were understanding to what I desired in the vehicle I wanted to buy. They took care of registration and license plate on the day of the purchase.

Ed Carlos

Jul 31, 2016

This is the third Subaru that I have leased from Nate Wade. Mario was my salesman in all the leases. He was a great help. He also helped my wife buy her last two Subarus. Nate Wade is the best Subaru dealer in Utah. They also have the best Service Dept.

newbuyerjv

Jul 31, 2016

I bought my first car here and had a very positive experience with all three employees I worked with. Salesmen were not pushy but informative and polite. I would recommend the salesperson Tony Swartz.

emckay

Jul 30, 2016

Nate Wade Subaru is great! They really make sure to listen to what their costumes have to say and then everything they can to get you exactly what you want/need!

Marva Hicken

Jul 29, 2016

I was able to choose a new car from a great selection, make the purchase, secure financing & leave with my new car in less than two hours. The employees I worked with were knowledgeable, courteous, & friendly.

swangsard

Jul 28, 2016

I own a 2001 Subaru Forester and it was time to purchase a new car. We upgraded to the 2017 Outback limited and let me tell you what an upgrade that was. Manny was referred to us by my parents and he did a great job in answering questions and explaining how everything worked in the car. We would definitely refer him and use him again, he was friendly, and very helpful! Nick Poulos did an exceptional job as well in financing the car. It was a great experience and I am loving my new car!

Mobissa

Jul 27, 2016

After seeing the 0% financing on the Subaru's I started researching a few cars at a couple dealerships. Mike promised he would give me the best deal on my trade in and would match the price of a competitor and he absolutely did. He wasn't pushy at all and we didn't feel pressured. Everyone was helpful, informative, and extremely friendly. I recommend Nate Wade to everyone thinking about buying a Subaru.

Shannon

Jul 25, 2016

My husband and I decided that it was time we finished with our 2003 Mitsubishi. We wanted a small SUV that would be good in the winter and one we could feel comfortable with taking on road trips. We didn't want a new car, but a used that was only a couple years old. After googling and expressing interest in a 2014 Forester, Nick Smith reached out to me, and it was a great experience. No one was pushy at all at Nate Wade, and we really didn't feel pressured to buy that day. They were helpful, informative, and friendly. We tried out a couple different cars at other dealerships, but left feeling pushed and prodded, and were immediately drawn back to Nate Wade. It was such an easy experience, and we truly appreciated that on our very first purchase from a car dealership. Oh, and we love our new car, too!

Peng

Jul 21, 2016

I got a New 2016 Subaru Forester from Nate Wade. Absolutely, Nick is a great guy!! He always gives me super nice help when I get in Nate Wade. Peng

jasonpc82

Jul 16, 2016

We were up against some major time constraints and they got us in and out on the car we wanted in under 2 hours. Finance and documents all went smoothly as well. Thanks!

Love to drive

Jul 15, 2016

Flying in from Las Vegas, I was a bit hesitant and had a back-up plan to fly back if anything was wrong with the car or if the price was different from the Internet. After test driving and verifying the price with Carla, who I had been corresponding with via email, I knew that I had 6 hour drive back to LV. The overall process of buying my Legacy was relaxing, informative, and stress-free. Great experience in a dealership!

LoveToSki

Jul 9, 2016

Nick Westover helped me buy the Subaru Outback in the color and package that I wanted. The finance manager couldn't have been nicer. This is the second new Subaru we bought from Nick.

Jeannie O

Jul 7, 2016

Nick was very easy to work with, communicated well with me and answered all of my questions. He did his best to educate me about the Subaru brand and models.

Thanh Nakata

Jul 7, 2016

I am so glad we met Josh and Richard. They helped us from beginning to end and much more afterwards. They were up front and honest and I never felt pressured by them. I recommend Josh Kelly and Richard Beeler for everyone that comes here. I hope Nate Wade knows that they have one of the best people working for them. Thank you Josh and Richard for all your help!

tgage05

Jun 28, 2016

This was the first time I had actually bought a new car from a dealer. I had shopped around before but never actually settled for a deal until I went to Nate Wade and worked with Robb. He was a great help and was both relatable and down to earth. He helped me make a decision between buying a new car, leasing a new car, or buying a used car. He gave me great insight into every option and weighed out all the pros and cons. I never felt like he was trying to push a sale and the whole time he truly cared about trying to help me find the best fit for my own situation just like a real friend would. The same can be said for Paul Burt. Once I had chosen my vehicle, Paul was a great help in setting up the financing for my car and getting me the best deal and experience. He was very sincere, helpful, and easy to work with. I would highly recommend Robb, Paul, and Nate Wade because they provide a human shopping experience built on relationships rather than the typical transactional experience you find at other dealers.

laur.kennedy

Jun 28, 2016

I had been looking into buying a Subaru for a while but could not decide where to go. I am so glad that I went to Nate Wade. If you are looking to even just try out a Subaru, I would definitely say seek out Nick. He was helpful, relatable, and straightforward. It says something about a person and a dealership if you find yourself wanting to give them your business because of how well they treat their customers. There was zero pressure, I felt like he truly cared about what I wanted/needed in my vehicle search, and he answered every question I had very openly. There wasn't a moment where I was worried that I was going to get swindled into a deal I didn't want or approve of. When you find something that you like well enough, you don't seek out opportunities to tell people about it. When you find something that you think is wonderful, you want to tell everyone about it. After my experience, I will tell everyone who is looking for a car to go and find Nick at Nate Wade. Limbo was also great to work with. He was very honest about packages that could be added to the vehicle and was very easy to talk to.

Kathleen Lorenz

Jun 25, 2016

Several people recommended Nate Wade to us and I'm very happy they did. From the beginning, the sales people were helpful and straight forward. There were no games or negotiations, just information. I felt bad asking "Nate Wade Nick" for more and more information as we tried to decide which car was best for us, but he always remained positive and sent what I asked for. They get the same commission for selling a $20k car as a $30k car, he told us, so he just wanted to make sure we got what was best for us. What car sales place does that?! Nate Wade does. They were also the least expensive that we found. Hopefully in a couple of years we will be back to buy our Outback!

Satisfied Customer

Jun 25, 2016

We met Mike through the Internet. He invited us to come to the dealership. As soon as we met him, we felt we could trust him, which is a remarkable thing. We felt totally at ease with him. He was knowledgeable. Generally, we would have felt the need to leave the dealership and make our decision without feeling any pressure from the salesman, but not with Mike. There was no pressure from him. He seemed totally supportive of whatever was in our best interest. We will go to him again for our next car. Bob and Judy Edwards

Ut

Jun 25, 2016

I went in with a good idea of what I needed. Nick Smith was very professional, presented the options to me, did not pressure me at all, helped me with the financing part and I got a new car in less than 3 hours. It was a stress free experience of good business.

Nate Maeser

Jun 24, 2016

Nick Westover was great to work with. He was direct and professional, and knowledgeable about the cars. I especially appreciated that he never tried to talk me into anything, or sell me on something I didn't want.

DenDut

Jun 23, 2016

We had a great experience with Robb Patterson at Nate Wade Subaru. He was upfront, professional, and answered all of our questions. His service was second to none. We highly recommend him and this dealership!

Kasandra Lund

Jun 23, 2016

Michael was honestly one of the nicest dealers I've dealt with in a long time. Very friendly and respectful of our budget. I came in thinking that I knew what I want but he took the time to look at other options with me and really made my time worth the while, even staying much later thank he needed to to make sure that we were taken care of. He really made the car buying experience worth my while and fun to participate in.

Dsumner

Jun 22, 2016

We chose our first car and realized within the first 2 days, we were in need of additional features that were important to my work. Josh helped us with a trade up and was so patient with us. Josh is very personable and caring. I would recommend him in a heartbeat!

Mike

Jun 20, 2016

These guys made it easy to trade in and select a replacement vehicle. Their website is easy to search for used cars and the amenities in the dealership allowed for me to further research things without feeling pressured. They are very fair and straight to the point. I definitely didn't feel like my time was wasted.

Outback Owner

Jun 18, 2016

Michael Johnston was a true professional. He listened to my needs and made sure the car buying experience was centered around them. I would recommend Michael Johnston and Nate Wade Subaru to anyone.

Car Nut

Jun 16, 2016

My wife and I talked to Nick Smith in February about maybe buying an Outback. There was no pressure to buy or look at another brand and when we decided to hold off for a while, Nick told us he would be happy help us with whatever we needed. We just traded in Our Subaru Legacy on an Outback and the deal was great.Nick knew the situation with my wife and got us a great price for our trade and a better deal on the new one. I would recommend Nate Wade for anyone looking to buy a car. Everyone we dealt with there were great. Fantastic experience.

madge-ical

Jun 16, 2016

Throughout the process, Josh was patient with all of my questions, willing to go out of his way with the numbers people to make sure my planned budget was maintained, and went the extra mile in saving me money on some little things. I didn't feel nickel and dimed or pressured. Nick was kind and helpful with the financial side of things, and when he explained the numbers to me on something he recommended would save me money in the long run, I didn't feel like he was trying to upsell me, I could tell he genuinely wanted to help me get the best deal I could utilizing his extensive knowledge of auto finance. Everyone I interacted with at the dealership was friendly and looking to make sure I had a positive experience there. Good news, you succeeded! Several of my friends recommended Nate Wade and I am glad I followed their suggestion.

jamie

Jun 14, 2016

Nick Smith was awesome. I didn't feel rushed or pressured. The Honda Element I ended up purchasing was a recent trade in. The dealership allowed me to put down a no strings deposit to reserve it until it passed inspections. I don't enjoy buying used cars but I have to say this was a very positive experience. Ask for Nick!

JPHOECHERL

Jun 13, 2016

I had a great experience at Nate Wade. Mike Johnston was extremely friendly and helpful. He was very receptive to all my emails and text requests. We were able to make a deal very quickly with no pressure or arm twisting. I would definitely recommend the dealership.

Julie

Jun 13, 2016

Josh was able to get the exact vehicle I wanted and in the time he quoted. He kept in touch with me but I never got the feeling that he was bugging or hovering over me. Our vehicle pick up went great and we will be returning to Nate Wade Subaru for any future car purchase.

msgainor

Jun 13, 2016

There was a lot of hoops to jump thru to get the car, wanted all the information of things that I needed to get done to drive away with the car, but was only brought up with them until it was required.

Cristina Raspollini

Jun 9, 2016

We had a great experience buying our Subaru Forester with Nick's assistance. We arrived at the dealer unexpected while he was handling other customers (who had appointments) and he took care of us with no pressure. He showed us the cars that were matching our needs, explained everything clearly and answered all our questions. The following day we arrived early in the morning to see the car again. Nick was not at work yet and Josh assisted us. He was very friendly and gave us all needed information, with competency and no rush. Finally, we came back that same evening to buy the car and Nick stayed very late to accommodate our schedule and allow us to complete the purchase.Francesca, Cristina & Lorenzo

Ice16

Jun 7, 2016

I had been shopping for a new vehicle and Nate Wade was a refreshing change compared to other dealerships. I cannot say enough about Craig; he was extremely knowledgeable and a pleasure to work with: followed up and communicated consistently with me throughout the process.I also received above and beyond customer service from Kirk Schneider. Thank you Nate Wade for continuing to value customers when so many organizations have lost sight of that!

Curtis Jolley

Jun 3, 2016

Nick was very knowledgable about the product, friendly, and offered no pressure. We wanted something specific and he looked for and found what we wanted as opposed to trying to sell us what he had.

Mark D Behmer

Jun 2, 2016

Didn't want to buy a car in Utah due to the high pressure atmosphere at local dealers. Nate Wade was much more relaxed and no hassle. I knew what I wanted and they respected that, found me a car and just got it done.

Brimi

May 31, 2016

I'm still stunned from how refreshing my experience was. I actually enjoyed buying a car...and I'm so grateful to Nick for helping me figure out how to get the one I really wanted.In one word, he is awesome.Thank you!

lucky_buyer13

May 31, 2016

Nick Smith was a great asset in this experience. He made sure we landed on the right car and gave us a great deal for the car. The Finance Manager really went to bat for us and got us a better interest rate than what we were pre approved for. Best experience ever. When we are ready to buy again i will be going back to Nick at Nate Wade.

jaredstokes

May 30, 2016

These guys helped me out of a really bad situation. I appreciate everything they did for me. They listened to my needs and over delivered. The purchase process was smooth and quick. Thanks guys!

JuneK56

May 30, 2016

Craig Simpson was the best kind of car salesman, laid back but helpful. There was never any pressure but he paid attention to what I said and when I came back the next day to test drive the Outback again, he had one ready with the package I wanted but not a lot of extras that weren't important to me. Thanks Craig!

satisfied customer

May 29, 2016

Nick Westover was friendly, attentive, and efficient. I highly recommend Nate Wade and more specifically Nick for a great car buying experience. This is the third Subaru I have purchased from Nate Wade and will be the first dealership I will visit for my next purchase.

Trptgeek

May 24, 2016

Mike Johnston is the best!!! We had a wonderful buying experience. No pressure, just providing information and asking us what our needs were to fit us with the best car. I highly recommend Mike Johnston!

ABCMAB

May 24, 2016

At Nate Wade well experienced, very honest and customer oriented sales team helped us to take car home within two hours including test drive, paper work, payment, introducing to service department and giving general overview about the car. Excellent job Nick Westover.

newsubieforme

May 17, 2016

As a first-time buyer of a new car, i was a little worried that the process would be nerve-wracking. Thankfully, Nate Wade Subaru has the best interest of the customer in mind. Nick, my sales representative was straightforward, honest, and not pushy. That's not something I can say for sales personnel elsewhere.

beebopnrocksteady

May 16, 2016

The representatives at Nate Wade worked with me over the course of several months to set me up with my ideal ride after returning home from overseas. Friendly service, knowledgeable staff, killer deals!

Joeandkami

May 13, 2016

Josh kelly worked super hard and helped us get order our new wrx! Would recommend josh and Nate wade Subaru anyway! Worked with us every step of the way and always kept us informed! Thanks josh!

Grace Auringer

May 9, 2016

Everyone at Nate Wade was very kind, helpful, and straightforward. Unlike many dealers, those at Nate Wade were never pushy - they understood my needs and I never felt rushed or like I was being manipulated.

Otter801

May 8, 2016

Excellent service from point of contact to driving off the lot. Nate Wade Subaru is more interested in finding a vehicle that works for the buyer than they are making a sale.

Btyler

May 5, 2016

Nick Smith at Nate Wade Subaru helped me find exactly what I was looking for. There was no pressure to get me into anything except what I wanted. He also has been great in following up with me to make sure every thing is working out. I would definitely come back the next time I need a car.

Susana2016

May 3, 2016

I'll recommend you to ask for Nick Westover. Not only he is a great salesman but an amazing person.He took the time to listen to my concerns and helped me to choose the best car for my needs. I love my new Subaru Forester 2016! I am looking forward to my next Subaru! See you in 2019 Nick!

CA_Reviewer

Apr 29, 2016

My wife and I purchased our first new car from Nate Wade last night. My parents purchased two new Subarus last year and we had really enjoyed driving the Crosstrek, so we had been thinking about buying one for some time. When our VW Passat transmission blew at just over 100k miles (how does this happen on a very well cared-for car with that low of mileage?!?), costing more to replace than the car was worth, we decided it was time to get a Crosstrek of our own. We had a really positive experience at the dealer and everyone from our salesman (Nick Smith) to the financier (Fred Southwick) was very low pressure and easy to deal with. We got a good price on the car, a terrific interest rate (1.49%), and we're really happy to have gone here. Having dealt with other dealers in the area for maintenance, repairs, sales, and purchases, this was the first time that I left feeling completely positive about the experience. Thanks!

AlSal16F

Apr 28, 2016

Courteous, knowledgeable, helpful (with no pressure) staff. The vehicle we wanted of the quality we demanded at a fair price made the decision easy. Extremely efficient in processing the paper work and getting us on our way.

Dieter33

Apr 28, 2016

I primarily used Nate Wade's online service to negotiate and come to terms on my vehicle. I was able to complete the majority of my purchasing process during my spare time at work through their website. When I initiated the process, I was immediately connected to Michael Johnston. He was expedient in facilitating the negotiating/purchasing process. He made sure to always provide a follow-up email after each conversation we had as well. There was zero pressure involved in the process which made picking this location an easy choice.

BEH

Apr 18, 2016

This was the most pleasurable experience I've ever had purchasing a new car. The staff of sales and finance people were professional, knowledgeable, and low pressure. I felt like they put my interests and needs first instead of trying to force me to purchase something based on their current inventory.

3956Harry

Apr 15, 2016

All the employees including the receptionist, other sales personnel, financial and licensing personnel, and my salesman, Mike Johnston, were friendly and helpful. I was able to test drive as many vehicles as necessary to decide which vehicle fit my needs and personality. The dealership was clean, open, inviting.

Drbill

Apr 15, 2016

Nick wears great and found the car we wanted in a short time. It was pouring rain the day our car arrived, but Nick stood in the rain to show us the features of the car and go over all the functions. I would definitely use Nick again.Fred was very helpful and didn't try to upsell us on warranty coverage and extras. He was very easy to work with.

ShillyHilly

Apr 15, 2016

I was needing to get out of my current vehicle and my friends at Nate Wade made it happen. Hassle free! Nick Smith was an excellent salesman and he made me feel at ease with making my new car purchase.

Rawl's

Apr 13, 2016

MIKE JOHNSON MADE THE EXPERIENCE SO GOOD. IT WAS A PLEASURE TO WORK WITH HIM. HE IS EXCELLENT TO WORK WITH. FRIENDLY AND A GREAT PERSON

Seibus

Apr 13, 2016

Old forester needed replacing. Found one I liked at nate wade using the Edmunds.com app on the internet. Texted Josh Kelly about my cost constraints. He responded immediately Went in the next day and bought it. Whole process took a couple of hours max.. I like Josh, no pressure, no hassles, just the help I needed at th price I could do.

Sweethancocks84010

Apr 12, 2016

So we were needing to find a new car and we had negative equity in our current vehicle. It had some repairs it would need that we couldn't see ourselves paying for on such an older car. We ended up at Nate Wade Subaru and met up with a very nice sales person Mr. Josh Kelly. He was so unlike any salesperson I've ever dealt with before. He was not the typical "push you into something you don't want or that doesn't meet the needs you've expressed" kind of sales person. Josh took the time to learn about our trade in, what our needs were, and our budget would allow. He made several recommendations and explained why he recommended them in regards to what we had shared with him. We narrowed it down to three models and Josh gave us the pros and cons of each, again, relative to what we needed, budget, etc. Then he gave us keys to try them out, let us take our time, and we did. It was the second vehicle we drove that we really hit it off with. The 2016 Subaru Legacy Premium. A very sweet ride by the way, very smooth suspension system, you couldn't hear the regular noise of traffic and driving. The sound system, on board computer system, the onboard emergency communication system, and all the luxuries like dual climate control and heated seats. This was definitely the car for us, especially with all the other fine features and specs on it. Now it was time for the stressful part. Financing it. Oh but wait, it wasn't actually. Josh walked us through that process and hooked us up with our most excellent and also very knowledgeable finance manager. Who knew the financing products very well. He also listened to our needs and then explained the best options, giving us several to choose from. Thank you Fred Southwick for educating us, being patient, staying late, and all the other fine things you helped us out with in leasing a new vehicle. It is something we've never done before. Thanks to you we have a good understanding for what we've signed up for. Between these two wonderful men we are now in a brand new vehicle, that we have come to believe is setting the bar high for other makes of vehicles. Just like our experience at Nate Wade Subaru has done for their competition. Hospitality was far exceeding expectations during the waiting times. There were complimentary, tasty, and healthy options to snack on, including the best variety of beverages to choose from. They even have thought about those with pets, by providing a separate selection for pets. The service area, sales floor, finance office area, and the waiting areas were well maintained and very clean. There was ample seats and tables for a very large group of people. Oh and the chairs by the way, not some cheap and uncomfortable seats. They had nice very cushioned chairs. So waiting when we had to was very comfortable. The staff at Nate Wade Subaru were super helpful and went out of their way with us. They even stayed a couple hours past their closing time so that we could get everything taken care of and drive the new car home that night. It didn't stop there. After we got home I realized I didn't have my wallet. If you've ever lost your wallet or purse you know exactly what kind of panic I was in at this point. Josh had given me his number so I called to see if he happened to still be at the dealership and he wasn't. He offered to turn around and go back to check for me without hesitation even though I had already taken him away from his family two hours longer than he had been planning on. My wallet was found in the back seat of my trade-in where it must have fallen out when I was getting everything else out of it. Josh secured it and kept it safe until I could pick it up in the morning. I appreciate his spirit of service to others, his integrity, and his empathy. Fine people at Nate Wade Subaru. If you're looking to purchase a vehicle I recommend driving over to the lot and let them have the opportunity to serve you as well. Thanks again you guys.

grngiant99

Apr 12, 2016

Craig was awesome to deal with. Dealing the Craig was low stress and I felt like I was taken care of! I highly recommend Nate Wade Subaru!

pippi travels

Apr 12, 2016

I found that working with Mike was really laid back...no pressure and yet informative and efficient. Even though we had to order my car, the whole process felt easy, straight forward and simple. Seamless service.

mwintriss

Apr 11, 2016

We have visited Nate Wade Subaru a few times now, and I have to say that the folks there are so pleasant and low-key, it was an easy decision to buy our car there. Josh in sales was delightful and well-informed; Steve in financing was a font of wisdom and so very very pleasant.These guys are great!

Oaguirre23

Apr 11, 2016

Mike was superb! His honesty and straight to the point approach made me buy from Nate! I highly recommend him. Thank you Mike for the legacy!

kshaheen616

Apr 10, 2016

Shopping at Nate Wade was a great, low pressure experience. I felt assured that I was taken care of, and that everyone was working hard to ensure that I was satisfied with my purchase. They are experts, and when it comes to shopping for cars it is so reassuring to have the staff at Nate Wade on my side. I am very pleased with my experience at Nate Wade and I look forward to working with Mike Johnston again.

Tru2Subaru

Apr 6, 2016

This is the third vehicle I have purchased with Carla York at Nate Wade Subaru. She does a great job of helping me find the car I want at a reasonable price. I appreciate how well she understands the vehicles and explains the pricing. In two cases, she had to arrange to bring in a vehicle that was not on the lot to accommodate my special requirements. I am completely satisfied with my Subarus and would highly recommend Carla to anyone looking for a Subaru.

Mary L Nelson

Apr 5, 2016

We rate our experience as exceptional as we had no pressure from Mike & he was precise & knowledgeable. Will recommend the Nate Wade experience to everyone we know.

ritter4

Apr 3, 2016

He made our car buying experience with our daughter so amazing! He made it fast and easy. No pressure just easy breezy. Love this guy! We would highly recommend Nick!

TeddiB

Apr 3, 2016

My experience purchasing a vehicle from Nate Wade Subaru was exceptional from start to finish!My initial contact was through an online inquiry and request for an ePrice - I was connected with Josh Kelly. Initially I was just testing the water as to my options to upgrade from my 2013 Subaru Legacy to a 2016 Legacy with EyeSight and other new safety features. I had my heart set on a specific color and was flexible with the options, to a point. A couple trips (225 miles each way) to Nate Wade Subaru to check out inventory and test drive a few cars - helped set me on the track to purchase. The only difficulty was when I decided on options I wanted and found that there were two cars on the lot appointed as I wanted - but neither in my preferred color. Josh searched other dealers and found there was actually one a short (40 minutes) away which was exactly what I wanted. It was a Saturday - a busy one at Nate Wade, Josh had several customers simultaneously and I never felt that I was anything but his top priority. He took the time to try to contact the other dealership to see if they would do a dealer trade for the car but the other dealership said they were shorthanded and didn't have time. This didn't stop Josh from trying other routes to see if the car was actually available and could be obtained for me. He said if it was he would drive there and get the car for me. Needless to say, the day ended without word from the other dealer so I went home. By the end of the day Sunday, I felt I'd adequately explored my options - between getting the car from the other dealer or selecting one on the lot which had the options but not the exterior/interior color I preferred. I was back on the road to Nate Wade Subaru on Monday morning. I met with Josh briefly to look over the printouts for the different cars, then went to look at the vehicles they had on the lot. Josh went to work to see if they could get the car from the other dealer. Ultimately this dealership agreed, but had changed the price on the car - so I declined. (Sorry to put you through all the Josh!) Instead I purchased the one at Nate Wade even if it wasn't the color I'd originally hoped to find. It is a lovely car (same exterior color as my 2013) and has some really awesome features!Once I'd finally made up my mind, Josh handed me over to Nick Poulos to finalize the paperwork. Nick is quite a character! It was a pleasure getting to know him a little while he walked me through the sea of paperwork. It truly felt like talking with an old friend in the short time in his office. He definitely added a nice personal touch to the process. Thanks so much Nick for the special care and everything! I really enjoyed driving home (3+ hours on the freeway). It was a stormy day and my new Legacy handled the slushy/snowy road with nimble road-hugging reliability that I expect, know and love! Subaru's are the best and Nate Wade Subaru and their staff are top notch! Thank you all!

stony5

Apr 1, 2016

Nick was laid back, no pressure, and most of all truthful about the condition of the used car that I purchased. I had a mechanic go over the car and Nick had told me all of the problems to expect ahead of time. He was dead on and I appreciate his truthfulness. Thanks, Nick

Gary and Sherry

Mar 31, 2016

Josh Kelly made our buying experience very easy and enjoyable. We would recommend him and the dealership to anyone. Josh is very attentive every step of the way. Great job, Josh!

CShowers

Mar 27, 2016

My husband and I recently purchased 2016 Subarus through Nick Smith at Nate Wade. He is a rarity in the car dealership world, extremely sincere and he is in it for the customer and not himself. He did everything in his power to make this an awesome experience for us. We are very particular people when it comes to our vehicles and he granted all of our special requests. We will be repeat customers with Nick in the future and we also plan on referring anyone we know in the car buying search to Nick Smith.

Rylie Ashton

Mar 23, 2016

Josh Kelley was the dealer that helped me find my amazing new Subaru Forester Xt. I had my mind set on something else that I was able to test drice- even though he wasn't a huge fan of the car I drove, he didn't mention it to me and let me drive it myself. When I came back disappointed, he offered the Forester Xt to me, which I initially thought I would hate... Well I loved it. He knew what I was looking for and was honest with me, and also very knowledgeable. Needless to say I came back the very next day and picked up what is now my brand new car, and I love it! Thanks Josh, and Nate Wade Subaru, for all you helped me with!!

rigirl70

Mar 22, 2016

Everyone at dealer was very friendly and made the process go by fast. Gave a lot of helpful information and made the experience less stressful.

BYU Guy

Mar 22, 2016

What a refreshing experience dealing with Nate Wade Subaru!Im a father in my mid 30s, educated at BYU-Provo UT and working / living in Salt Lake City with my wife and 3 kids (ages 10, 8 and 6). After having our 2000 Buick Regal LS for over a decade (and nearly 200k miles), we decided that it was time to trade it in and get something newer and more reliable. I spent MONTHS researching different cars I paid for a subscription to Consumer Reports and spent hours reviewing various cars that they tested; I frequently reviewed the Car Complaints and NHTSA websites to see the kinds of issues some cars were causing; I looked at the IIHS crash ratings and reviewed several cars for their crash worthiness and avoidance technologies; I reviewed several car enthusiast websites, read through car manuals and asked family members and friends at work for advice on cars. At the end of almost 1 year of virtual / online research, we narrowed down our choices to two cars, a Subaru Legacy with EyeSight and a non-Subaru sedan.My family and I chose a Saturday to go test drive two cars that we were interested in. My wife and 10-year old daughter were unhappy with the first pick (the non-Subaru) since they were concerned with the reliability of the car. They also considered that the sales guys at that non-Subaru dealer were too pushy as they wanted to sell us a car we didnt want (the car we wanted to test drive wasnt on their lot). So with that car knock out of the bracket, we were off to Nate Wade Subaru.I got Nate Wade Subarus information from the Costco Auto website (I wont mention more here about them but Costco Auto was VERY helpful during my car research). Mike Johnston first contacted me via text and voice so that I could set up an appointment. Although Mike wasnt there for our Saturday test drive (Mike was out of town) he sent a text and told me to contact another sales guy - Josh Kelly. We were greeted by many staff members at Nate Wade Subaru, who were very polite and courteous to all of us. They even have a continental-breakfast style break area where the kids were able to have a light snack before we went for test drive. My 8 and 6 year old love pop-corn so they were already winning points right there! Josh was there to answer our questions and explain more about the features of the car.My wife and kids (yep, including the 10 year old) all agreed on the car (2016 Legacy Limited with EyeSight) and also praised the friendliness of the Nate Wade Subaru staff, especially Josh Kelly. We returned the following Monday to sign the paperwork with Nick Poulos, and to complete the deal for the new car. Nick gave us a brief tour of the service station and explained the included maintenance from Nate Wade Subaru. My wife and I left there knowing that we had a great car at a great price from a great dealer.I have purchased many cars and this was the most relaxing experience that I have felt. At no point did we feel pressured into buying a specific type or color of car it was truly our choice and we had the freedom to discuss what we wanted rather than what the dealer wanted to shove at us. I would recommend that anyone in Salt Lake (and nearby counties) looking for a Subaru that they go and visit Nate Wade Subaru. We found that the Subaru had the best bang for the buck with reliability, performance, features, safety and price. We left Nate Wade Subaru with a calm feeling that we got an A+ car with A+ safety (almost all 2016 Subarus got IIHS Top Safety Pick+) and A+ service.Great job Nate Wade Subaru and thank you!

john

Mar 22, 2016

I liked the fact that I was never put under any pressure. The sales people were there when I needed them, and very helpful, but otherwise let me be to evaluate the cars. Good experience.

Amg673

Mar 21, 2016

I went in to just drive a car that I thought I might be interested in. The guys really listened and made sure my needs in a car were met. I ended up buying the car I went to just test drive and look at.They made sure I was very comfortable and happy with everything that went into the purchase and while I waited as well!

HH

Mar 21, 2016

i couldn't find the Crosstrek I was looking for in California, so after searching everyone's online inventory I found it at Nate Wade. It was super easy to do all of the paperwork and payment via FedEx and then have the car shipped to me. Thank you Nick Smith! I love my new car!

Mark Hirata

Mar 18, 2016

I bought a new 2001 Subaru Outback from Carla York 15 years ago. She was well informed, answered all my questions, and, most importantly, was pleasant, charming, and just plain nice. When my Outback died in early January this year, I knew two things. First, I wanted another Outback. Second, I wanted Carla working the sale. That is, I wanted two things I knew I could trust, without hesitation. Long story short, I am the proud owner of a 2016 Subaru Outback purchased from Nate Wade Subaru through Carla York. Carla York . . . don't go to, or leave, a dealership without her. There is no subsitute. Carla, my family and I thank you for the many years ahead of us driving a car we truly love.

Dennis Hathaway

Mar 12, 2016

This purchase was easy. Carla was awesome to work with. There was not any of the typical dealer add on junk (paint protection, etched glass, door edge guards, etc.). I would definitely buy here again.

kphinney

Mar 10, 2016

We got in contact with Nick Smith through the Costco buying program. He was very low pressure and made the purchase an enjoyable experience. Fred Southwick was also great to work with in financing. We are just beginning our relationship with the dealership but if Nick and Fred are representative, we are going to enjoy the years ahead!

MickenzieH

Mar 8, 2016

I have always heard great things about Nate Wade Subaru. That said, I purchased my first Subaru with Josh Kelly. My experience was excellent! Josh was very informative about the vehicle and more than happy to answer all my questions. Not once did I ever feel pressured. From my experience with other car salesmen, Josh went above and beyond. Thank you!

CaptainFancyPants

Mar 6, 2016

Our 2009 Outback has been well taken care of at Nate Wade and it is a relief to have a service resource where you are not constantly being up-sold and where the quality of the work is excellent. Our good experiences in service motivated us to get a 2016 Outback here and the Sales department turned out equally as good. We were helped online by Josh Kelly and in person by Mike Johnston, both of whom were knowledgeable, friendly, and gave us a no-haggle price that was transparent. Thanks!

JedDaBrat

Mar 6, 2016

My wife and I were in search for a new all "arounder" vehicle and with living in Salt Lake City, the Subaru was at the top of the list. The Outback specifically fit the bill. With multiple dealerships in the valley, my wife and I did some shopping around. Out of every dealership we visited, the staff at Nate Wade Subaru was the most exceptional. Our experience began with very prompt responses by email and a day later meeting in person. Mike Johnston was extremely professional, personable, and made purchasing a new vehicle as smooth as possible. He encouraged us to explore every option available, as well as spending adequate amount of time test driving the vehicle. I personally came to the table with a trade-in option, and I must say, Nate Wade Subaru provided a very competitive and respectable offer when all other dealers did not. This was huge! We are one full week in to ownership of this vehicle and Mike Johnston has remained in very close contact with great information as well as available for any questions or concerns my wife and I may have.I would highly recommend Nate Wade Subaru.

wafali

Mar 2, 2016

Nick Smith was great to work with. I emailed in all my questions and he took care of everything I needed. I did not feel pressured at any point.

Forester lease

Feb 29, 2016

The financing process took longer than necessary.The only other problem was after I had made my decision and the car needed to be brought in from Pocatello, Mike was instructed to take me back out to the lot to look at a similar car just to make sure. I was already sure and had given a deposit, it was a waste of my time and pretty annoying.

danieljhoffmann

Feb 28, 2016

This was my first new car I have ever bought and I was incredibly nervous heading into it. Nick Smith was my sales agent. I was met with friendly knowledge but no pressure to buy. The other thing that struck me about Nick was his patience in answering the myriad questions I had. Excellent communication style.The other person I interacted with was Steve Yates who helped me with financing. I thought this would be an intimidating experience, but Steve proved to be incredibly helpful and friendly. He clearly explained our steps we needed to take and made it a positive experience. Hopefully I'll never have to buy a new car again but if I do I'll be going back to Nate Wade!

fd4life

Feb 27, 2016

Nick Smith provide exception service to my wife and I. There was absolutely no pressure to buy a vehicle. I have never experienced a car dealership like this. I will forever be a customer of Nate Wade Subaru.

SubytheRex

Feb 27, 2016

I have bought many cars over the years, new and used and almost always come away feeling like I've been cheated. I felt taken care of at Nate Wade and feel like I was given a fair deal, which is more than I can say for any car buying experience I've had.

tamara m55

Feb 27, 2016

Nick was so great to work with. I felt they were very fair with me and I felt able to trust everyone I came in contact with, from the salesman to the finance guy to to techno guy. Very positive experience

Jules

Feb 26, 2016

Our salesman at Nate Wade, Josh, was super easy to work with. We had a great buying experience. Josh answered all of our questions & showed us some of the features on our new Outback.

Michael_Sinclair

Feb 26, 2016

We received a great price with virtually no hassle. Michael Johnston was extremely helpful in getting me into my new car as fast as possible! This dealership has the friendliest staff I have ever come across. I highly recommend them to anyone seeking a Subaru in the Salt Lake City area and even beyond.

Suzette

Feb 23, 2016

We were contacted within 24 hours after submitting an online inquiry. Josh was responsive and met our scheduling needs right from the beginning. We knew what we wanted, but he was still very helpful in explaining the options and getting us started with the financing. Overall positive experience with a quality product and quality provider. Great experience.

Westonsmith555

Feb 23, 2016

Offered great promotions and stuck to there word with great service and Craig Simpson was easy and great to work with. I would recommend this dealership to anyone looking for a Subaru with a great purchasing experience.

jfullm1

Feb 20, 2016

To summarize, Nick Westover helped me find the car I have always wanted. He was dedicated in finding me the right car, with the right price.

Abidbodal

Feb 18, 2016

Mike does not waste time and is very responsive to your questions. He gives you the best rate and is pretty knowledgeable about the car.

HappyEd

Feb 18, 2016

I like dealing with Nate Wade. I have been a customer for at least 15 years. They are helpful, and their prices are fair. They seem to be geared toward helping people. Nick did whatever he could to help me. Nate Wade is a great place to by a car. Plus, this is my forth Subaru.

raritter

Feb 17, 2016

I would absolutely recommend Nate Wade to anyone looking to get a Subaru! Nick was very accommodating to my needs and showed me the cars I was interested in without any pressure to purchase or upgrade. Fred was respectful, professional and I was in and out of the finance office in no time. Overall, great experience!

review2016

Feb 17, 2016

See the title of my review.. My experience with the dealership was as good as it could be. It doesn't get better than that.

Subaru#2

Feb 16, 2016

Helped get us the car we wanted with no hassle. Willing to work quickly and efficiently. Very approachable. There was a good selection of new and used cars to choose from.

SubaruFamily

Feb 16, 2016

We would refer and recommend purchasing a Subaru from Nate Wade because their employees are genuinely their to help you make the best decision for your benefit. They care and will listen to you. Our experience was exceptional and we didn't feel as though we were being pushed in one way or another. We worked with Nick who descriptively guided us through the whole process and ensured we were receiving the best deal.

aksorenson

Feb 16, 2016

If I could give 6 stars, I would! One of the reasons I decided to look into cars from this dealership was because of it's high reviews online, and let me tell you: they weren't wrong. I worked with Nick Smith who was honest, knowledgeable, and did not make me feel like I was under any pressure to buy. As a customer, and especially as a first time buyer, I really appreciated this. Also, Fred Southwick in the financing department was exceptional and helped me explore all my financial options in order to meet my wants and needs. I'm beyond glad that I chose to bring my business here and would recommend it to any of my friends/family.

Cathy5860

Feb 13, 2016

Absolutely love the car we bought from Mike Johnston! Best car buying experience we have ever had. Mike was absolutely amazing! We could tell he really cared about us and really wanted us to get the car we wanted. Nick Poulos Also did an awesome job helping us with financing. We had an all around GREAT experience! Great dealership!

UtahAppraiser

Feb 11, 2016

I went from a Crosstrek to an Outback with Josh at Nate Wade. They gave me way more than the South Town Subaru Dealership and were TONS EASIER to work with. I pass two Subaru Dealers to shop and have service done here as they are the absolute best!!!! Easy every step of the way! Thanks for the awesome, easy purchase Josh!

tjk

Feb 9, 2016

This is the 2nd vehicle I have purchased from Nick Smith and the 3rd vehicle I've purchased from Nate Wade Subaru. Nick was informative and professional with zero sales pressure. Love Nate Wade Subaru!

ljc

Feb 9, 2016

My sales experience with Josh couldn't have gone any smoother.... He notified me as soon as the car i was looking for arrived at the dealer. On my way in for test drive, my own cars battery had gone dead...Josh came out with jumper box and cables, started my car again, and we headed back to dealership.... i drove away in my new that day! I couldn't have asked for any more professional or personal service!

Bspang8

Feb 6, 2016

I felt like Nick (sales rep), and the other staff members were honest and very professional. I walked out with a new car I could feel confident in, knowing I got a great deal.

Uncarolinablue02

Feb 5, 2016

Nate Wade Subaru dealership was a great experience. Every employee there was extremely helpful. This was my first time buying a brand new car and they made my experience very easy.

DZdawgz

Feb 3, 2016

I had a friend work with Chuck Sparks to find a used car with specific requirements. They found a car that fit my needs and in my price range. They made the purchase easier than any other car purchase I've made. Everyone was polite and went out of their way to help. EVERYONE!!!

bcpaul2000

Feb 2, 2016

I really enjoyed my buying experience with Mike Johnston at Nate Wade. From the very first email and estimate he was helpful and eager to make the experience easy and to give the best price. The buying process was smooth and I am really enjoying the new car. I would recommend Nate Wade to others and would steer them toward working with Mike if possible.

Gandalf

Jan 31, 2016

I have been buying cars at Nate Wade Subaru for over (30) years and can't think of going anywhere else for my car needs. My 2016 Legacy Ltd is my 8th Nate Wade Subaru, and I think so far is going to be the best one so far. Why do I keep coming back? It's primarily because if people like Nick Westover who has been my go to salesman for the last (3) purchases. Nick is has been always been willing to help meet my car needs and requests without any pressure I would not hesitate to refer friends and family who are interested in a new car purchase to Nate Wade Subaru, and Nick Westover specifically. I can't imagine that I'd need another Subaru anytime soon but rest assured that if I do My first stop will be to see Nick at Nate Wade.

Ginger Nielsen

Jan 30, 2016

Buying my second new Outback at Nate Wade had a little communication glitch in the middle. Those things sometimes happen, and I really appreciated that Nick Westover bent over backwards to make things right. He was great to work with, without any pressure, and he continues to follow-up with me to make sure I'm enjoying my new car. Fred Southwick was the sales rep for my first Outback and he was there to do my financial paperwork this time. He's wonderful to work with and I was glad to see he was still at Nate Wade to help me this time, too.

mvs

Jan 29, 2016

As always, Nate Wade Subaru delivered. Nick Smith was really helpful, productive, and always available to answer my questions. There was no pressure, and the whole process went quite smooth.

dchiara

Jan 27, 2016

The people at Nate Wade are wonderful to work with and made the car buying experience easy. I really appreciate Josh Kelly's patience and his willingness to help me find the right vehicle for me with out any pressure.Thanks,Dave Chiara

carsondaly

Jan 25, 2016

We were in need a a second car and our daughter recommend we get a Subaru from Nate Wade. I had gone with her when she purchased her car and I remembered that the staff was very good to work with. Our salesman Mike Johnston was great to work with. He was very knowledgable and had a sense of humor we appreciated. I would be very comfortable recommending both Mike and Nate Wade to my friends and family.

Griffen

Jan 25, 2016

I was helped by salesman Nick Smith and I really appreciated the fact that you could tell that he cared about your feelings. He didn't push things upon me and was honest! Nate Wade was very helpful in buying my car and learning about it.

johnliz723

Jan 25, 2016

Fantastic dealership and great employees. You never feel like you are being pushed into something you don`t want to do. I will recommend to all my friends how great your dealership is an how we love our new 2016 Legacy. Liz

Bbgrabbag

Jan 23, 2016

As a first time buyer I was impressed with their guidance and willingness to provide all options and information available in order to meet my product and pricing needs. Walked out beaming.

bikingwithdogs

Jan 21, 2016

I am so pleased with my car buying experience with Nick Smith from Nate Wade. He was incredibly responsive to my emails and calls about cars I saw online and exceptionally helpful and friendly in person. I greatly appreciated his researching more about the car I was buying and helping to make sure I was informed. I would certainly recommend buying with Nick!

Meg25

Jan 21, 2016

I had previously viewed buying a car as a very painful experience. Working with Craig at Nate wade was the opposite. He made the process easy for me. I got a great deal on a great car.

Sfshimano

Jan 16, 2016

Very up front about pricing and options. Knew pricing of other dealers and could beat it. Definitely worked with me on financing and options to get the monthly payments to where I was comfortable. Would definitely recommend them!

Erin18

Jan 15, 2016

I was purchasing a new car for the very first time. I felt like this dealership gave me the best of the best. I never felt like I was getting sold something that I didn't need- they sales man was very direct and made sure I was going to leave the dealership with nothing less than I hope for. He was friendly and attentive. I know he would be of great assistance if anything were to come up in the future and I would most definitely refer friends and family to this dealership.

2ndSubie

Jan 14, 2016

Robb was great: no hassle or pressure the entire time, knowledgeable, and I felt like I could trust him at all times. It was the best price in town, and they even beat the USAA negotiated price by $400 without really trying. The purchase process was quick and easy. I'd absolutely come here again.

drlambe

Jan 12, 2016

Working with Nick Smith was easy and quick. We went through the Costco auto program and were immediately contacted by Nick. We were able to go into the dealership that night to look at and test drive the Forester like we wanted. After reserving the car we wanted with a 100% refundable deposit we took about a week to decide if that was the car for us. We never felt pressured into it. We decided to go with a lease and have no regrets. So far it is a great car and has been a good relationship working with Nick and Nate Wade.

newimpreza

Jan 12, 2016

I went in knowing I wanted a Subaru Impreza and Josh Kelly was very helpful. Set up an appointment online/over the phone and he helped me with everything. They are definitely friendly at this dealership and good at laying out all of your options. Very happy with my new car. I only wish they had some better year-end deals on 2015 models.

wrxlover

Jan 12, 2016

I went in knowing what type of vehicle i wanted and Craig did not disappoint in getting exactly what I wanted with all the features to boot. The car was in exceptional condition and everything was reviewed in great detail with me. I will definitely be a lifetime buyer at Nate Wade Subaru.

Papa0717

Jan 11, 2016

After 14 years it was time to get a new Subaru. I loved my Forester so knew I wanted a new one. A co-worker told me about the COSTCO car program partnership. That's when we got connected to Mike Johnston. What an incredibly friendly, non-threatening guy. He showed us our options, was very transparent on pricing, and did everything to make our buying experience enjoyable and easy. He even walked us through all the new technology since owning my last Forester. We really felt his genuine caring and desire to help us get what we wanted. Cannot recommend him and the COSTCO program enough. Also Fred in Financing was so friendly and thorough and didn't try to upsell us additional items. He too was so great to work with on our financing. We love you guys!!Emmie and Arnie G.

tomandannie

Jan 10, 2016

After a rather difficult and frustrating experience with another dealership for a different brand of car, working with Nate Wade Subaru was a breath of fresh air! Josh Kelley was friendly, helpful, and to the point. He helped us get the exact car we wanted at a great price. Mike Johnston also assisted us and made the whole process easy. We even got to chat with Nate Wade himself who still likes to keep an eye on this great family-run dealership!

Travi4556

Jan 10, 2016

Just had a great experience at Nate wade Subaru are salesman and finance guy Nick and Steve were fair, honest, and knowledgeable. If your in the market take the time the Nate wade Subaru team

mamasen

Jan 9, 2016

We loved working with Carla and Paul at Nate Wade Subaru. They both made everything so easy for us. At no point was there any pressure whatsoever; rather, we were given loads of information and assistance for getting us the exact car we wanted. I am very excited to begin a new relationship with this wonderful dealer.

drewder

Jan 6, 2016

This is my second car purchase from Nate Wade - I have never purchased two cars at one dealership besides Nate Wade. They are kind, have the best service department and don't put pressure on you to buy. Go get your car from an honest dealership where you'll actually feel good about your vehicle purchase.

markscott

Jan 6, 2016

This, being my second purchase of an new Subaru Outback was a good experience on how things should be done. My first purchase of a new Forrester from Mark Miller Subaru in South Jordan a few years ago was an experience I will not forget with the high pressure time wasting F&I guy trying to push everything from etched windows "for faster theft return" to handy grocery bag holders. This time was a totally different experience dealing with Michael Johnston and a no hi pressure F&I person at closing. My recommendations.

Irene

Jan 5, 2016

I was looking for a new car via the internet and was put in contact with this dealership by the Subaru concierge, and then Carla York contacted me via internet as I was requesting a quote on a new crosstrek. Carla was super sweet and we did a test drive and I ordered my new crosstrek which arrived just last week. I love it and the whole buying car experience was a pleasure and simple and not stressful and got just what I asked for no pressure to upgrade and I couldn't be more happy with my purchase and the whole car buying experience. I definitely recommend my salesperson, Carla, and the dealership.

cmerback

Jan 4, 2016

Nick was fantastic. No pressure to buy, just gave us the keys and off we went. He let us make the decision. He made our experience a great one. Thanks Nick

Lori

Jan 4, 2016

My 24 year old son who owned an Imprezza thanks to the assistance of Kirk Schneider at Nate Wade Subaru was in a terrible accident and we are convinced that his life was saved due to how structurally sound this vehicle is manufactured. When it came time to purchase something new for him, it had to be another Imprezza and it had to be purchased at Nate Wade Subaru.

Nicole D

Jan 4, 2016

I initially worked with Gentry, but when he left the company, Mike and Josh stepped in to help me with my purchase. Mike and Josh were very helpful in responding to all my questions and made buying a new car a painless experience. When it came to financing, Steve was incredibly knowledgeable and walked me through all my options.

shortdog

Jan 4, 2016

Both sales reps were very well informed and spent much time going over features, options , and willingness to find out answers to questions. The partnership of Mike and Josh was also helpful so that someone was always there. No pressure- Both spent time going over technical aspects of the car, with initially driving the cars to go over the features and then allowing us to drive the car on our own. Nick was well informed and could answer all our questions about financing. Very friendly. Quick, direct and to the point. Even though he was very busy, he was willing to spend time with us to make sure we understood the options.

Mel G.

Jan 3, 2016

Although I started with Mike Johnston, Nick stepped in as Mike was working with other customers. He was super helpful, even suspended his lunch break to move my process along. He quickly nabbed someone to evaluate my Honda trade-in. He answered all of my questions, and set up my meeting with Steve Yates, which went a little long, but I'm sure he was just doing his job.My only disappointment was not receiving a manual for my car. I was given, as a last resort, a manual for 2013, which doesn't have all the features my Impreza Premium has. Hopefully, they will find one for my model and year ASAP.

new car for 2016

Jan 3, 2016

I purchased a vehicle here with relatively little hassle. It was a busy day but they did their best to answer questions and speed things along.

Safe drive

Dec 31, 2015

After reviewing safety and all wheel drives my husband and I knew we wanted a Subaru Forester. I contacted Costco to get the membership deal and Carla York contacted me. She gave us the keys to a forester right away, and within an hour we had our new car. That easy!

Leland47

Dec 28, 2015

No price haggling. No having to work through a chain of people. Nick Smith is great, present, grounded, practical and responsive. He is easy to work with and to like. He treats us more like a friend or colleague than a customer. He is attentive and helpful but does not pressure us to buy anything. He answers all our questions, lets us take the car for test drive, and provides loads of extra information about operation of vehicle's technology and conveniences.

CeciliaTorres35

Dec 27, 2015

We really appreciate the help we got! We start the search online at Costco.com. And with Nate Subaru help we got the car we were looking for.

cwaddy

Dec 24, 2015

Nick Smith is the man... Honest, straight forward, laid back. I highly recommend asking for him if you're looking for a new Subaru. Everyone at Nate Wade has been great.

kshowers21

Dec 22, 2015

Nick Smith is everything you want and more. This is my 7th car and by far the best buying process!!! I'll be permanent client!

Heatherm32

Dec 20, 2015

Purchased a new wrx for my husband for christmas and Josh Kelly and staff was beyond awesome to work with! Josh was very patient and great at keeping this purchase a suprise! I was treated far better at Nate Wade Subaru then others I visited. We will definitely be buying more cars from this dealership.

metaylor

Dec 20, 2015

Mike showed us all the in's and out's of the Subaru Outback and we are loving it. The Eyesight and Blind Spot features are amazing. Mike did a great job finding the right car for us.

adecentmelody

Dec 19, 2015

If you can, ask to work with Mike Johnston. I'm sure everyone else at Nate Wade Subaru is great to work with, but working with Mike was fantastic. I hadn't bought a car in 8 years and was worried I'd be an easy target for car dealers, but I had nothing to worry about. A friend recommended Nate Wade Subaru as a place that treated you like a friend do rather than a number and she was right. They don't want to talk you into anytjing. They just want to help you find the car and services you want. Mike did just that. I wanted a blue Crosstrek, so he found the closest one and reserved it for me. He was just as excited as I was when it finally arrived and I got to drive it home.

Nate Wade Subaru - Carla York

Dec 19, 2015

Carla York at Nate Wade Subaru is excellent. She is pleasant, helpful with no pressure. Carla made our purchase a smooth and enjoyable experience. She was thorough in helping us understand our options and choices. We look forward to a long term relationship with Nate Wade Subaru.Fred & Kathy

Tyler

Dec 17, 2015

Go work with in nick Westover. A laid back regular guy with no pressure. He made me feel so me we could both work together very fairly.

Bike now

Dec 16, 2015

I have been a customer of another Subaru dealership in the Salt Lake Valley. I decided to try Nate Wade for the first time. The process was great. Very friendly and no pressure at all. Nick Smith was very easy to work with and very professional. Steve Yates was very honest and straightforward. I recommend Nate Wade. Thanks again.

Ray E.

Dec 14, 2015

Mike was great to work with and was very pleasant and attentive to my needs in procuring my 2016 Forester. Thanks Mike for your patience and a great job done!

skigal

Dec 10, 2015

I found the car I wanted online and clicked the "Get ePrice" button and Nick was the one who replied. He was great about answering my questions even before I came in for a test drive and very helpful during the process. One minor thing needed to be fixed on the car and he made sure it was straightforward to get taken care of after. Fred in financing was also great to work with. It was my first car purchase and overall it was low stress and really enjoyable!

Himesh124

Dec 8, 2015

When I decided to buy Subaru Outback I visited at least 3-4 dealership. Craig Simpson from NateWade explained me the various features of Subaru Outback in detail which helped me to finalized my first Subaru. And I'm really happy with the decision of buying 2016 Subaru Outback 3.6RWhen Craig was out on vacation and there was delay in vehicle delivery Nick handled the my expectations very sensitively and gave priority to my requirements. He also arranged an alternate vehicle in same class as soon as it was available with NateWade to accommodate my requirement. Eventually I preferred to wait for the vehicle that I ordered. Nick ensured that I get status regularly on my Outback and saw it till the delivery time. He went an extra mile and put a nice ribbon and bow on the windshield on the day of delivery. I'd never forget such a good treatment and recommend to see Nick Smith / Craig Simpson should you decide to buy Subaru.Business/finance manager Nick Poulos was also very great. He is very genuine and likes to see that his clients get lowest possible rate of interest with finance.Over all a great team and nice place to deal with.

DaveSLC

Dec 6, 2015

Working with Nick Smith was a pleasure, helpful, and informed, he made the experience actually pleasant. I really liked the Costco method, just xxx above invoice, pre negotiated, no haggling.

Kirk123

Dec 6, 2015

Nick Smith at nate Wade Subaru was great. Let us make all the decisions. No pushing or pressure. Nick Poulos in finance was great as well.

monakay

Dec 5, 2015

From our initial test drive, through the negotiations and purchase, to the home delivery of the vehicle, our experience with Mike Johnston was top notch. He couldn't have been more helpful or accommodating. And I felt absolutely no pressure to purchase the car. He was extremely helpful and patient throughout. I would also like to compliment Carla York who responded promptly to our internet inquiry about a quote and worked with Mike to deliver the vehicle to our home.

Chase

Dec 3, 2015

I contacted three different dealerships while looking for a new Subaru Outback. My current was a 2004 and had served me well, but it was time for a new one. After reviewing the dealerships involved I elected to go with Nate Wade. They were conveniently located and their prices were best. Nick Smith and Nick Poulos were very good to work with in putting the sale together, I have zero complaints about anything.

CarlaYorkIsAPro

Dec 2, 2015

This was my best car-buying experience ever. Carla knows all about Subaru cars, listens carefully, never pressured me in any way, and was available whenever needed.

Kelly

Dec 2, 2015

Especially after getting the runaround at other dealerships (even with a TrueCar quote!), it was the proverbial "breath of fresh air" to work with Mike. He was professional, knowledgeable, friendly, patient, and easygoing. He actually made car-buying a pleasurable experience!

Stein

Nov 30, 2015

With a no pressure atmosphere, we were able to drive the vehicle we wanted and make the purchase with ease. The team at Subaru made us feel welcome and made sure we got the best price possible!

Randy

Nov 29, 2015

Our experience at Nate Wade's dealership was easy, comfortable, and effortless. Carla York was professional, experienced and friendly. This is our fourth Subaru! ?? them!

Ying

Nov 29, 2015

Nick and Steve are very nice and helpful! They gave me a lot of suggestions on buying the car and financing, and are still trying to help me in case I'll have any questions after the purchase. Also, the delivery specialist, Daniel Claflin, is very patient and making sure I know my new car well! Great buying experience!

cd

Nov 29, 2015

Our experience was excellent. Michael and Steve provided us with all of our options, answered all of our questions and gave us all the time we needed to make a decision about our purchase. It was a good car buying experience.

frani

Nov 27, 2015

Nick Smith worked with us in person.rather than on the internet He was friendly, accommodating, efficient, knowledgeable, straightforward, patient, organized, and had good follow through. We never felt pressured or hurried. His work ethic is an excellent advertisement for the dealership.All other supporting staff with whom we had contact were quite pleasant and helpful. They also givethe dealership a good name.After 16 years of driving a Subaru Outback that was purchased in October 1999 at Nate Wade and serviced by Nate Wade, we returned to purchase another Subaru--this time a Forester. That says it all!

ToniMund

Nov 27, 2015

I love my new Subaru! ????. My buying experience was the absolute best I have had. Mike Johnston took excellent care of me and left me feeling fully confident in my purchase and long term care of my car. Thank you Nate Wade - I fully endorse your establishment and will be back whenever my family needs to purchase a car. Toni Mund

tonyinutah

Nov 25, 2015

Purchased a new 2016 outback. Had to order the vehicle to get everything we wanted. Car came in early which was good. Had an outstanding experience with the sales person Nick Smith. He was knowledgeable about the vehicle and could answer our questions. He kept us informed on the status of the outback throughout the ordering process. Also, dealt with Nick Poulos and was well taken care of by Nick.

MDS

Nov 24, 2015

Ask for Nick Smith and you'll have the best car buying experience you've ever had. We had to be his most indecisive, most inquisitive customers yet we never felt rushed, pressured or neglected. We're definitely feeling at home at Nate Wade and we're looking forward to working with the service and parts departments also. We've had nothing but positive interactions so far and that says a lot! Thanks! Now onto the second new Subaru decision!

pbrown2480

Nov 19, 2015

I am pleased by how well I was taken care of by Nick Westover and Nick Poulos. I felt no pressure, and all questions were answered. They both stayed late to make sure I got what I came for.

elainecpigman

Nov 13, 2015

We had a superb experience buying our Outback at Nate Wade. Everyone who helped us was so nice and easy to work with. We never felt pressured about anything. I would highly recommend this dealer to anyone.

GPK

Nov 12, 2015

Great experience. Professional and friendly. Appreciated that Mario came pick me up at my house when the car was ready to be picked up. Also very fast at answering my texts.

nature638

Nov 12, 2015

What an amazing experience that I had working with Mike Johnston on the purchase of a new 2016 Legacy Premium. I was really nervous about a new car purchase because the sale and service departments ended up being a literal nightmare to work with. Mike was not pushy at all but very kind and helpful while we worked through the specifics of the car and purchase. I have always loved my Subarus' in the past and I am just glad that I also have a dealership and salesman that I love as well!!

Romerom7

Nov 11, 2015

I just leased a 2016 Impreza Sport Premium with these guys and the whole process (although just a bit lengthy due to the car being prepped) was great from start to finish. I reached out to the dealership through the Costco Auto Program and Mike took care of me throughout the whole process. He was extremely helpful and attentive and truly went above and beyond my expectations to help me get the car I wanted. He went through all the lease options with me, taking the time to get all of the numbers possible to help me make a decision. At the end, he even got me movie tickets because of the time it took the service guys to get the car ready for me. Steve was another great guy who took the time to explain every thing I didn't understand about the finance aspect of the deal, making sure I was fully aware of everything that was going on. Overall, these guys are great and I can see why they had so many customers in the lobby. Thanks again for getting me my first Subaru.

Tom A

Nov 10, 2015

Nick Smith is a very friendly and professional sales associate. He is very knowledgeable about Subarus and helped me find the best vehicle in my price range. In my search for a Forester, Nate Wade was my first-and last- stop. The entire staff is very courteous.

Emman15

Nov 9, 2015

This is my fourth purchase at Nate Wade subaru, and the reason I keep coming back is their service and friendly sales people. I have never feel pressure in to buying anything they listen and make things move in timely manner. My last purchase with Mario was a great experience it was worth the 45 minute commute for my purchase and service.

iboughtacarheresareviewforyoutoperuse

Nov 3, 2015

Im not too fond of buying cars, but I was pleasantly surprised by my experience with Nick Smith at Nate Wade Subaru - no pressure, no gimmicks, just a professional and efficient transaction. Nick let me come in at my convenience to test drive the models I was interested in. When I got back he was happy to answer any and all questions, but he could tell I knew exactly what I wanted and let me name the model, options and color, and he delivered the car literally! He personally drove the car I wanted from another dealership that had it in stock.

shelley d.

Nov 2, 2015

Michael Johnston of Nate Wade Subaru was an exceptional Internet Sales Representative. He was our first contact and remained responsive and helpful throughout the process. We were tasked with the challenge of purchasing a car in Utah while residing in California. Mike responded to emails and phone calls promptly. The purchase process, as well as the trade-in for the old car, were hassle free and conducted without a hitch. Paul Burt picked up where Mike left off and conducted the finance portion of our purchase seamlessly. We were very pleased with the overall service that we received from Nate Wade Subaru. Shelley

rodd

Oct 31, 2015

The typical car salesmen stereotype is duplicity. That may be elsewhere, but I didn't find it at Nate Wade Subaru. And I wasn't pressured into purchasing any accessory that I knew I wouldn't need, or could find at a better price and/or better quality elsewhere. Around these parts, Subarus sell themselves, so the salesperson at Nate Wade with whom I worked was more of a colleague than a salesperson.

Subaru

Oct 30, 2015

Hello, Recently I built a car online and sent it into Subaru for a true price quote. Mike Johnston is the person who responded. From the very beginning he was responsive, knowledgeable, and accommodating. He stayed late one night to meet with me and did an incredible job of asking what I was looking for most in a car (no one has ever stopped and done that); after which he aligned me with the car that was best suited for me. Thank you so much for having such an amazing sales team member. He truly made my experience a top 10 and I am now a Subaru customer for life! Kind regards, Sarah Carey

lchid60

Oct 27, 2015

Nick Smith makes buying a car both fun and easy. This is the second Subaru I have purchased from Nick and it won't be the last. Do yourself a favor and contact Nick when looking for a car. You won't be disappointed.

mhennings

Oct 26, 2015

Gentry was amazing, no pressure, no hassle, extremely informative. I think Gentry went out of his way to pick up my car from Ogden. When I made it to finance, Nick had all the paperwork ready. Best finance guy ever. Based on my experience I will definitely recommend others to Nate Wade.

Greg O

Oct 25, 2015

We knew what we wanted but the team at Nate Wade was helpful in keeping the process smooth and unpressured and was able to deal with our change of heart on one point after the sale.

Tru2Subaru

Oct 24, 2015

I used Carla York two years ago to purchase a car for my daughter. She was easy to work with and very professional. When I needed a new Subaru, I asked for Carla again. Once again, she was very good to work with. She explains right up front the details about the cars and the pricing. She doesn't play any games. She understands the various vehicles and their options and explains them very well. She is pleasant and friendly. I would recommend her highly to anyone who is tired of the car buying gamesmanship most dealers play with customers. It was another very positive experience. If you want a Subaru, and you should, ask for Carla. If you forget her name, just ask for the only female salesperson at Nate Wade Subaru. She also handles their online sales as well.

Kiri

Oct 21, 2015

This place is great. They are so helpful, honest and straight forward. I've been to many other dealers recently and all of them were bad experiences. Nate Wade is nothing like that. Steve in finance worked hard for a great rate for me, very detailed information and great to talk to. My salesman Mike was able to help me find the car I wanted and didn't try to sell me something different. He was very easy to work with around scheduling and very nice. Knowledgable and helpful about the car. This is the best experience I've had at a car dealer and would highly recommend them to anyone. No sneaky moves or lies. I didn't know places like this were real!

LoveSubarus

Oct 19, 2015

My fiance and I came in pretty late on a Saturday afternoon looking for a deal on a 2015 Forrester XT. Nick Westover greeted us and answered all of our questions and was very patient with my concerns, even though it was late and the dealership was closing. Nick ended up giving us the better deal compared to another dealership we had gone to earlier in the day. The process was stress free and went smoothly. We are very happy with our purchase and the customer service at Nate Wade!

CarBuyerSep2015

Sep 30, 2015

We had an excellent experience working with Michael Johnston at Nate Wade Subaru. We were shopping around online and he was very straightforward with us, provided quotes promptly, and was very fair in negotiations. We got a great deal and Michael helped tremendously. We really appreciated working with him.

Subie Quest

Sep 30, 2015

Our best new car buying experience started and ended with Nick Westover, He is an exceptional person and sales consultant for Nate Wade Subaru. As my wife and I were from Wyoming visiting family in Salt Lake I let him know we only had a limited amount of time ...2 hours before we met with family again to see if we couldnarrow down our selection. Nick was a great listener and gave thoughtful answers to my questions. By so doing we knew the Outback Limited was our best choice. Nick quickly got us the keys of two cars with the two interior color choices after we picked out our ice silver exterior color choice.. He then drove us in the very Subaru we picked out demonstrating the truly remarkable Eyesight Safety System I had asked so many questions about. He then let me take the wheel to see how easy it was to use. Upon return to the dealership I asked for an appraisal of our 2006 Subaru Outback which Nick quickly arranged and then gave us the Costco bottom line price. I appreciated all of this without the usual interference from a sales mgr. as Nick could do it all so put down a deposit to hold the car for the following Monday. Nick was always so professional and never overly aggressive in his approach as closing was a natural conclusion to the sales process as I wanted that Subie at that price and right now by claiming it with my deposit. He then during the week sent me several text messages seeing how I was doing with the financing and finalizing.closing on Monday. That Monday Nick ushered me through the paperwork process and sent me over to Steve Yates in the office to sign more papers. I appreciated two things about this process...there was only one offer given to us on a vehicle service coverage without multiple offers of special dealer add ins, etc. Second, Steve allowed us to drive the car back to Wyoming even though we had only partially paid for the car as our wire transfer was delayed till the next day. Thank you Nate Wade Subaru and especially Nick Westover for making my new car buying experience My Best Ever!

gypsyNP

Sep 29, 2015

It was a pleasure to work with Craig. He is personable and funny, asked good questions about what I was looking for in a car, anticipated issues, was patient with my umpteen questions, and took all the time needed in letting me drive, and drive, and drive yet another option. I never felt pressured in any way. The evening I went back to purchase my car, I know Craig was there much later than he'd been scheduled, but never let on that this was a problem. This was the second car I've purchased from Nate Wade, and I'm sure we'll be back again in the future.

OldSalt47

Sep 12, 2015

.I have been buying new cars for almost 50 years. I have never had as easy, and enjoyable experience as with Nick Smith at Nate Wade Subaru. We went on Labor Day as a result of a friend's referral. Nick wasn't immediately available so Gentry Mikesell offered to help. We told him that we were interested in a new Outback Limited with Eyesight. Within about five minutes he had one for us to test drive. After spending about ten minutes giving us a brief but thorough explanation of the major functions, he said to take it as long as we wanted/needed to evaluate the car, he even suggested we drive to Park City to evaluate its ability in the mountains. Nick met us after the test drive and spent about 45 minutes answering questions. We left without any pressure to buy. Nick followed up with an email that had links to about a dozen videos that gave a good explanation of the various electronic safety and entertainment functions. We made an appointment to see Nick on the following Friday. Again, no pressure to buy. He listened to what we wanted, checked all the dealer inventories in the local area and found what we wanted. Our trade-in was evaluated. Nick suggested that we take it to CarMax to see what they offer for a buy out because we owed quite a bit more than the trade value and the trade in would not have been in our best interest. That was great advice as their offer was $1,500 more than if we traded it in. Nick picked up the car we wanted on a dealer trade. We discussed trade versus lease. Again, no pressure, just good, logical explanation of the pros and cons of each. The price was better than that offered by any other dealer in the SLC area. Then the real surprise - no pressure from finance to buy any extras (warranties, paint protection, etc.) that I have experienced at every other dealer (VW, Chrysler, Toyota, Acura and BMW). We drove away in the car we wanted with safety features that would have cost thousands more in a car that probably would not have been safer or more comfortable. I still cannot believe how stressless the whole experience was.

Bouchard61

Sep 11, 2015

This is our teenage daughter's first car. Craig treated her like an adult but went above and beyond by helping her understand all the ins and outs of the car...any car. It was such a great experience for her, and for us as her parents.

shelley 123

Sep 11, 2015

Gentry was a FANTASTIC salesman, he went over and above what we expected. Calling to find the car I wanted on his off hours and staying late into the evening to go over all the features of our new car,We love love love our new 2016 Outback!!

etcologgi

Sep 8, 2015

Our forester was totaled at the beginning of the summer, however we were not ready to purchase a new vehicle at that time. We happened to be in the Salt Lake area shortly after the car being totaled and decided to test drive some cars. Craig Simpson allowed us to test drive several vehicles but understood that we were not yet ready. He spent quite a bit of time with us and did not seem bothered by this at all. So, when we were finally ready to buy a new car we asked specifically for Craig. He knows this ins and outs of each model and allowed us to take our time in our decision making. He was not pushy and very nice. We highly recommend contacting Craig Simpson to purchase your next Subaru. And we LOVE our 2016 Forester. Thanks again!

steve16612

Sep 7, 2015

Nick and his team made the purchasing of my new vehicle incredibly easy and fun. I recommend them to anyone looking for a new vehicle!

Tazhog

Sep 7, 2015

Customer Service is OUTSTANDING!!! They open early and Rich was ready to go quickly! We test drove and drove away with our new Nissan Patherfinder in under 2hrs!!! Rich and Nick were both very helpful and made us feel like they were working for us not the dealer!!! Will buy from Nate Wade again!!! Totally AWESOME experience!!! Thanks Rich!!! Thanks Nick!!!

Ryan 24

Sep 3, 2015

My salesman Mike Johnston was awesome to work with. The entire process was easy and hassle free. I would not hesitate to recommend Mike- and Nate Wade Subaru- to my friends and family.

Val

Sep 3, 2015

My friend, Rebecca recommended Nick Smith is very professional.He was very helpful and patient answering my questions with no pressure to purchase. I now have my third Outback.

English Don

Sep 3, 2015

Nick Smith was recommended to me by my son. He said he does not pressure you and provides as much information as you need to make your decision. I'm pleased to say my son was absolutely right. My experience was very enjoyable and I never thought I would ever be able to say that.

Nancyb

Sep 2, 2015

Carla York was helpful and informative about each car and gave me a good deal. It was very straightforward. I would use their dealership again in a heartbeat.

Joan

Aug 31, 2015

I knew the car I wanted and had already chosen it before my appointment. My son who accompanied me found the man who does the final checkout and takes the payment was a bit too wordy.

jura

Aug 31, 2015

After our 2014 crosstrek kept me safe in an accident (total loss), we came back to get the exact same car. Mike Johnston took great care of us. He was extremely patient and kind, helping us into a new car within hours.

sonali123

Aug 31, 2015

I recently leased a 2016 Subaru Outback and had a great experience at Nate Wade. The last time I was in the market for a car was 16 years ago, so I didn't quite know what to expect and was worried about being pressured. Gentry was extremely helpful. I really felt like he was working with me to get me a car that I would be happy with, and told me my options with no pressure whatsoever. He also went out of his way to help my visit go as quickly and efficiently as possible on a busy Saturday, and spent a good deal of time making sure I was familiar with all the awesome perks of my new Outback.

D&B

Aug 30, 2015

We dropped by Nate Wade a couple of months ago just to shop and think about a future purchase when the year end sales happened at the end of the summer. We met Craig Simpson and he was very thorough showing us the different Foresters that were available. We contacted Craig in August and we purchased a 2016 Forester. The new model was still at a good price point and had the features were looking for. The value for our trade worked for us and we were very pleased with the buying experience at Nate Wade. Both Craig Simpson and Steve Yates were friendly and professional. We highly recommend buying a Subaru and especially buying at Nate Wade.

NewSubaruOwner

Aug 28, 2015

The staff at Nate Wade Subaru was very friendly and helpful. I would recommend this dealer to friends that are in the market for a new Subaru.

1st subaru

Aug 26, 2015

traded in Toyota Camry Hybrid for a Subaru Outback. Was interested in the AWD and in researching was impressed with all of the other options. I purchased the 2016 with eyesight & lane assist. this car will drive itself! Didn't have in stock when first looked so Mario looked up to see what was going to be available and reserved one. I have had for a few weeks now and love this car. No pressure, Mario was very helpful.

Happy Couple

Aug 26, 2015

We came to Nate Wade Subaru trusting your TV ads and were met by Nick Westover, Sales Consultant. He did a wonderful job without pushing us and answered all of our questions. Nick made sure that we were happy and satisfied. We felt we were fairly treated and were happy with our 2011 Outback trade-in value. Since our purchase on August 14th Nick has contacted us numerous times to see if we had any concerns or questions. We attended the new buyers orientation and found it to be very worth-while and helpful. We look forward to further associations with your organization.

Bobby

Aug 25, 2015

All who I dealt with were courteous and professional. Some were not that knowledgable about the current inventory, or all the options available when ordering a car, but did what they could to find out. Overall a good experience and I appreciated the sincerity and kindness I was shown.

Jwilde1223

Aug 25, 2015

I recently decided to trade in my older Hyundai Sonata and was seriously interested in getting a Subaru. I decided to go to nate wade because I had heard good things about their prices and customer service- and was NOT wanting to spend my entire weekend getting held up in a sales office. To my surprise, I got to test drive 2 different Impreza models and fell in love pretty quickly. Nick S. Was my sales guide and was able to answer ALL, and there were a lot, of questions. Needless to say I stepped out of the sales office that afternoon floored at my new car and the quick- no hassle service I was provided. Highly recommend checking out Nate Wade!!!!

UtahAppraiser

Aug 25, 2015

I shopped around for a Subaru through all the dealers along the Wasatch Front. I had one dealer tell me what they would give me for my trade in writing and called back and said it would be lower. I had another dealer tell me what ever the best offer I could find was he would beat it but would never give me anything in writing. I sent Gentry what I wanted and he responded within minutes. He beat others on price and made sure I got a few accessories for a discount from the parts department. I liked the way I was treated. I like the dealership being clean and well kept, I like the follow up from every one at the dealership. I purchase a new car every year to two years and will for sure be back to give Gentry another shot at my business. Very happy with the low pressure atmosphere of the dealership, impressed with the desire to make the customer feel welcome, comfortable and understood. I would highly recommend Gentry if you are looking for a new or used vehicle. I can honestly say if you don't at least give him a few minutes time to try and help you will most likely miss out on an outstanding car buying experience.

Dan G.

Aug 22, 2015

I came down to see Mike Johnston an hour before he was to go home, he took me out and showed me several cars. He was very concerned with what I was looking for and went out of his way to please me. I was very impressed. Of course he was quite late going home. I will recommend Mike to everyone.

S.Lee914

Aug 20, 2015

Went in not expecting to buy right away, but with the friendly and knowledgeable help of the dealer we left with a new car! All of our questions were answered and our minds made up! He helped us get a fair trade in and a fair price. He really helped us understand everything so we had no doubt we were getting a great deal!

akwulff

Aug 15, 2015

Craig Simpson was excellent to work with. He was professional, helpful and reasonable. I never felt pressured, or hassled. He went out of his way to make the experience a true pleasure. I would definitely recommend Craig & Nate Wade to my friends and family. I love my new Subaru! Thanks Craig!

MK

Aug 14, 2015

Friendly service. While it was a pretty easy sale, the salesman Mario was friendly, helpful and was able to answer all my questions around service and support.

BestEverBuying

Aug 13, 2015

This is the first time I bought from a dealership and didn't feel regrets in the first week. Thanks for making a my car buying experience the best, no sleazy sales games, or pressure to buy today. It was all about what I wanted NOT the dealership making numbers. THANKS!

KerryJonesSchomas

Aug 13, 2015

Every question answered.Every concern addressed.NO PRESSURE!The best car-buying experience Ive ever had.It is clear that everyone in the Nate Wade group is totally committed to customer service. I felt comfortable; I felt well taken care of, and would highly recommend this dealership to anyone, without reservation. I dealt with Mike, and my son dealt with Gentry. We both could not be more satisfied. Its refreshing to be able to purchase a car from people you automatically like and trust from the moment you meet them. Until now, I didnt know that a commitment to customer satisfaction existed in this industry! The overall auto industry does not enjoy a great reputation. But Mike, Gentry, and Fred knocked my socks off with their friendliness, honesty, and genuine concern that every aspect of my car-buying experience be a good one. I was so prepared to be pressured, and was soooo relieved when I wasnt! I cant thank you enough! ...And, of course, the Outback is Awesome!

Puka

Aug 9, 2015

I would recommend this Nate Wade Subaru dealership especially, Gentry. He is very efficient, patient and trustworthy. And the account team was also very helpful in choosing what we really need in best rate. We all are very happy!

Seta123

Aug 8, 2015

Unlike other car dealerships, this place is hassle free. Nick Smith took excellent care of us. The accounting team also helped us get the best rate we could.

HappyBuyer

Aug 8, 2015

I purchased a 2015 Subaru Forester from Nate Wade Subaru the end of July 2015. Because they didn't have a car in their inventory with the exact features AND color we wanted, our sales rep looked at every dealer's inventory in the state and found exactly what we wanted - and he arranged to have it for us on the desired date. After driving our new car for a few days, we found that we misunderstood an important feature we needed. When I talked to the sales manager about this, I was surprised when he offered to let us bring back the Forester (at significant cost to the dealership) and replace it with a different new car. They truly work hard to make customers happy. We seriously considered his offer, but decided to keep the Forester anyway. The next week we took the Forester on a trip to the northwest, and on that trip we found that the Forester actually had a compensating capability that was superior to the feature we thought we needed. The compensating capability is how the CVT (transmission works in combination with the cruise control. It is a brilliant improvement over the old ways of doing things. We couldn't be happier with this new car. It is a SWEET vehicle.

kimmyfro

Aug 6, 2015

I loved working with Nate Wade. The customer service and quick response questions was amazing. I made several trips in to look at new cars and did a lot of research before hand, they were very patient with me and friendly and informative every time I came in. I ended up having to special order the car that I wanted because they didn't have the one that I wanted and they explained the process and how long it would take (it takes a long time.) When the car did arrive, they were great to work with, it was an easy and smooth process. Gentry is great! Great place to do business.

srjohnston

Aug 6, 2015

Gentry was so fantastic to work with. I never felt pressured or backed into a corner. I felt as though he was honest and trustworthy. I will definitely recommend Gentry and Nate Wade.

macarts

Jul 31, 2015

This was the first time I purchased a new car and Nick Smith and Gentry were very helpful through the process. In all it was 2 months from the first time I went to the dealership to when I purchased. They were very patient and helpful the whole time.

nope

Jul 31, 2015

Bought a new 2015 Subaru Forester XT from Nick Smith with help from Steve Yates. Second car my family has purchased from Nick. Great experience both times.

Caton0712

Jul 30, 2015

I'll go ahead and say we hate dealing with dealership. With that being said we are changing our tune. Gentry was so friendly and courteous. Talking with him was like talking to a friend. He wasn't pushy at all. Next time we are in the market for a Subaru, we will definitely be purchasing from Nate Wade Subaru.

Fireman,dave123

Jul 23, 2015

We love this dealership. This is the second Subaru we have purchased from Nate Wade. We have had two great salesmen; John Westover and then Nick Westover. We have always been treated great there. We love our new Subaru so thank you for a great car.

adybuncio

Jul 20, 2015

2nd time coming in to visit Nate Wade. Just like the first time, it was low pressure, spent as much time as I wanted with the car and showed me my options and answered all my question and concerns. Would never hesitate to recommend Nick Smith of Nate Wade Subaru. Very friendly, personable and always available, Nick Smith treated my wife and I like friends versus being your typical dealership customer. Very happy and pleased with our entire experience!

bckieffner

Jul 17, 2015

Worked with both Gentry and Nick to purchase new XV Crosstrek. Patient and genuine, willing to accommodate our needs above and beyond. When it came to the numbers, FAIR is the name of the game which guarantees a quality experience.

Boomer

Jul 17, 2015

Always have good experience, everyone is friendly and helpful. Don't make promises they can't keep.I can depend on good service and getting exactly what I want.

preston lee

Jul 16, 2015

Enjoyed the process at this dealership (which is not always the case.) Friendly staff and Nick Smith, the sales associate that helped us, was honest and had a great sense of humor. Would definitely buy another car here and probably will!

donedeal

Jul 13, 2015

We had a car and color already picked out and Gentry made it happen with one phone call. Everything was ready on time and the whole process was completed in less than 24 hours.

jtferrin

Jul 7, 2015

I had a great experience working with Gentry. He wasn't pushy or salesy. I felt like he was on our side and wanted to help us find the best car at the best price. He's one of those guys that is easy to trust as soon as you meet him. I'd recommend him to anyone.

Chris Li

Jul 4, 2015

I personally own a certified 2013 Subaru Legacy purchased at another dealer and have been very satisfied with it. I know how reliable a Subaru can be if taken proper care of, so when my girlfriend got her driver's license and has reached the step of buying a car, I said Subaru without a hesitation. Anyway, one month ago we visited Nate Wade Subaru, and purchased a certified 2012 Impreza due to its relatively low price. When negotiating, they said they can take away the "certified stamp" and give us $500 off - we accepted the trick because our salesman Lane tole me that the car has gone through all the inspections required for Subaru certification. THAT'S JUST A STUPID LIE. Besides that, Lane showed no interest for selling the car to us because even when we said we are ready to buy it, he put us waiting for 20 minutes and talked to someone else who searched for a car. Anyway, we bought the car as the first car for my girlfriend. Right in the afternoon of the first day we bought the car, the air bag system failed - it turns off occasionally both on passenger and driver's side. We went back to Nate Wade and was told by a sales manager to come ANYTIME another day to get the problem fixed. Two days later we went in and hoped to get someone to fix the air bag system, but was told that we have to make an appointment to get service - even though I explained what their sales manager told me. They don't really care if their customer have to drive in a dangerous car and the appointment was made for 3 days later. Alright! 3 days later we went in again and gave them the car and saying to ourselves that finally the problem will be gone and we no longer have to drive in a car without air bag... but we were wrong! They said they scanned the computer and CANNOT FIND A PROBLEM. "Either the problem is gone or we cannot detect it." said a service guy. Problem unsolved and we had to leave. When we went there to get our license plate on, I told our sales man Lane about the problem. He said "oh it's weird." then not mention a word anymore - simply put on the license plate and went away. HE DOESN'T CARE ABOUT IT AT ALL. Now it has been over 1 month and the air bag system still fails now and then. Anyone wants to see a pic of the air bag system fail can shoot me message. Conclusion: 1. They mark cars that HAS NOT gone through the inspection process as "certified" online for sale; 2. They put cars with essential problems on lot for sale; 3. They CANNOT FIX THE PROBLEM and WILL NOT SHOW ANY CARE FOR THE SAFETY OF THEIR CUSTOMER; 4. The sales man Lane lied to his customer as the cars has been inspected; 5. They fake Carfax reports. One month after we bought the car, they reported to Carfax that our Impreza has gone through the 48000 mile major maintenance at their place, which has NEVER HAPPENED - we haven't taken the car to do ANY maintenance yet. How do I know they faked the report? Because I can check the carfax anytime I want. I will report this to Carfax later on. I'm writing this comment because they put a shame on Subaru and my girlfriend was sad to know her first car has such big problem. If they think they can play tricks, lie to their customers, make fake reports and their customer will keep silent, then they have chosen the wrong person.

Orange Crush

Jun 29, 2015

I was able to get the exact car I wanted. Carla was very easy to work with and was very helpful. Thanks Nate Wade Subaru!

gmerrell

Jun 27, 2015

Overall I had an excellent experience buying my new car. It was relatively quicky and painless. Customer service was great, all my questions were answered immediately with no problems. I would recommend Carla York to anyone she was great to work with.

Tina405

Jun 27, 2015

I began my Suburu experience on-line and knew what I wanted. Nick Smith was very helpful in getting me to the vehicle I had chosen, answering my questions and helping me through the buying process. No hard sell, just guidance. Thanks, Nick.

Akapukopiko

Jun 22, 2015

My husband's car was totaled in a 5 car accident, and we needed a new car fast. I knew he wanted a Manual Subaru, and an Impreza was his dream. Since we were already locked in to building a house, we needed to keep the price at a minimum. Nate Wade had a great price on a 2012 Impreza. I asked for more info, and Gentry responded quickly. He had the car waiting for us when we got to the lot, and was a great salesman to deal with. Very nice, and made sure we got the best deal possible. I am very impressed with the level of professionalism he keeps, while still being a fun and easy guy to talk to.

maile.orourke

Jun 22, 2015

I was looking for an Impreza. I started off at Mark Miller Subaru and didn't have a good experience. They couldnt find the advertised car and changed the interest rate I was quoted. I found the perfect car at Nate Wade and emailed about it. Gentry emailed me back and when I came in he had the car ready to go. He was friendly, very knowledgeable and the perfect balance of efficient and patient. He showed.me all the features of the car and answered all my questions. The only negative part was their computers went down and they were busy so I had to wait almost an hour to see Steve the finance guy. Gentry kept me updated on the time frame and checked in on me. Steve told me I was approved for the 1.9 financing but I had to come back.the next day to finalize the paperwork since the banks were closed. That didn't feel quite right but the next day everything went through as promised. Overall I was very impressed with.the experience and have already recommended Nate Wade Subaru to my mom who will be buying a car later this month.

canyonwren

Jun 21, 2015

I was very happy with my experience at Nate Wade. Nick Smith did an excellent job. He did not pressure me to buy. He was friendly and helpful. He answered all of my questions and made the experience a good one.

ajbellamy79

Jun 19, 2015

Overall, from beginning to end, our experience with Nate Wade Subaru was fantastic. Before making the road trip from Vegas to SLC, Gentry was an available and informative contact for discovering what the dealership had on hand, and prices. When we showed up the next day, we met Gentry for looking at and test driving the Outback. He was informative, kind, honest, and helpful in every way. All questions were answered, and there was no pressure or up-selling. I was given all the time I needed to try out the car and really make sure that we were making the right decision. I highly recommend Gentry and all of the staff that we encountered at this location. Fred in finance was a gem as well. He got us the warranty coverage that we needed. Nate Wade defies any popular negative stereotypes of carl dealers and salespeople.

dylarsen

Jun 17, 2015

I had been to many dealers looking for a specific vehicle. I had done quite a bit of research and gathered numbers from multiple sources. Gentry was very respectful and helpful during my visit and eventual purchase.

Ian

Jun 16, 2015

After reviewing many cars on-line, I contacted Carla at Nate Wade. She was most helpful, answering all my questions without any kind of pressure or hard sell. Carla then arranged for a quote for our impreza trade-in, whilst my wife and I test drove a few different vehicles. We then completed the rest of the transaction with Carla through email, before ordering our new Outback. No problems throughout the whole process.

49ers

Jun 14, 2015

I went to Nate Wade to test drive a Jeep I found online. My mother was able to speak with Carla York online about pricing because it was a little out of my reach. I really didn't want to go fall in love with it if I wasn't going to be able to afford it. The sales people were very nice and so patient with both me and my mom. We were dealing with both Craig Simpson and Carla York. It took me a couple of days to be able to get everything worked out and finally when it was worked out and I was ready to sign the papers and pick up my new car it was their day off. But they were both so nice and came in anyway. I love my new car and have named her Squishy!

AniHaas

Jun 10, 2015

Carla at Nate Wade was just wonderful. So caring and friendly! I am so happy with my new Outback and feel secure in my puchase!

jritcheyaticloud.com

Jun 10, 2015

I had a bad experience at Mark Miller, so I decided to try Nate Wade out. I emailed in about a vehicle I found on their site and had a quick response from Gentry. I made arrangements to see the vehicle that night along with another one. When I got there Gentry had both vehicles ready to go and took my car in for an appraisal for trade in. He was knowledgeable about the cars, didn't try to push anything or try any of those tactics to get me to look at other cars on the lot that I wasn't interested in or push any kind of upgrades, parts, etc... The banks were closed up but Steve arranged for me to take the car home that night and come back in the next day to finalize everything. It was an easy, stress free process. They did offer multiple upgrades for warranty, stain protectant, GAP, Etc... but did not push them when I decided not to add them on. He also got me a great rate at a local credit union that I was not expecting with my trade/down payment which was the icing on the cake. It was a great experience and I would highly recommend going down to Nate Wade and asking for Gentry if you're looking for a car and seeing if Steve when it's time to do the financing part. I won't be going anywhere else for service, parts or my other needs anytime soon after this great experience.

Jules71981

Jun 9, 2015

Best car buyin no experience I have ever had! My sales guy gentry was the best to work with and the finance department nick was great as well! Because of these 2 I will never go anywhere else again! Even if you do not like subarus because these guys care about the customer it will soon be your favorite car!!

ShelT

Jun 3, 2015

Just completed the purchase of my fourth Subaru at Nate Wade and I must say it was a pleasant experience as always. No pressure and excellent customer service! I've been a customer since 2002 and have used the service department since that time and I am always satisfied. One of the rare, consistent automobile centers I've experienced. Well done team!

Jwilde1223

Jun 2, 2015

I was looking to trade in my 09 Hyundai and make the switch to an AWD vehicle when I gave nate wage a try. I was pleasantly surprised by how relaxed the shopping and eventual buying of my new Subaru Impreza was. Nick, the sales man who walked me through the process, was very patient and answered all of my questions without making me feel pressured or rushed. Overall, I would give my experience at nate wade an A+!!!

New car!

Jun 2, 2015

Carla York was referred to us. From the beginning she was easy to work with and very knowledgeable of the Subaru line of cars. She was patient yet thorough with us. I highly recommend her!!!!!

alaz

May 25, 2015

We were in the market for a new car after (unfortunately) totaling our previous vehicle. Through online reviews we found Nick Smith, who came very highly recommended so we reached out to him. Before we even knew the status of our old car he was there to help us talk about insurance and the process we'd be facing, which totally put us at ease. Nick isn't your typical sales guy that gives you a pit in your stomach when you think about a car-buying experience. He took lots of time to break down the finance of everything for my husband (a finance guy). He was very patient and never pushy, which was so refreshing. When we asked him for advice, he genuinely made us feel like he was telling us what he would do in our situation, rather than telling us whatever would benefit him. He addressed all of our concerns along the way which really made us feel like we could make an informed, confident decision. We even had a one-year-old tagging along with us and everybody was so nice and accommodating. My husband came away from the experience and said "We will buy all of our cars from Nick Smith" and that sums up our experience perfectly. I hope that people like Nick represent the future of car salesmen.

John2015

May 23, 2015

My wife was looking for a new Subaru and I was out scouting when Nick Westover came out and did a great job explaining the differences in the various models. He listened to what we were interested in and was very helpful. My Wife later stopped by for a test drive, the staff asked around and found Nick was already expecting her so they lined them up. She returned that evening and said it was a good experience she wanted to go back and get a car. We returned a day later and Nick again went over many of the features in the models we were looking at. We drove one again and my wife picked a very nice red Subaru Limited and we headed inside . Nick W and Nick Poulos were great to work with . We got through the paper work as fast as expected, good trade in on the old car, got some laughs from Nick P and headed home. Great Car, wonderful people, good experience, Thanks! John

Qwert

May 19, 2015

Very easy no hassle person to help you no pressure straight forward buying it was a great experience to purchase here

Heidi

May 17, 2015

I purchased a Honda Civic 2006 from Nate Wade. Nick Smith was a great help to me since I had no experience in buying cars in USA. he was very patient and explained everything to me with details.I am glad I found the right car with his extraordinary help.

audiqtr

May 12, 2015

I've purchased 13 cars and this has been the best experience so far. From the time I looked on the website to Gentry Contacting me to get the info I need every time I asked for something. Great price, Great Customer Service, No Pressure Selling and very good experience in the Finance Manager's office completing the purchase. I will recommend Gentry to every potential buyer and Nate Wade is a great place to shop for cars. They also know their products which was a huge plus for me. I would buy from them again.

UtahState

May 8, 2015

I purchased a Subaru Legacy 2015 from Nate Wade. Purchasing the car was easy and they were very professional. After about a month I noticed the seat was really hurting by back. Contacted Nate Wade and was told there was nothing they could do for me. I understand that I purchased the car and had the opportunity to test drive it but was disappointed with the Nate Wades customer service.

WIstumpjumper

May 6, 2015

Purchased a 2015 Subaru XV Crosstek Hybrid. Nick Smith went the extra distance and obtained the car I wanted from another dealership. I have bought many cars in my lifetime and this was the best car buying experience.

Mark B

May 6, 2015

I felt that I was very well taken care of in a very matter of fact manner. Never once did I feel like I was trying to be sold something. It was relaxed and I was presented with options and never once felt pressure to make a choice. I really appreciate the team that helped me.

jippa99

May 4, 2015

I generally despise the usual car shopping and purchase experience, but I no problems with my team at Nate Wade. I worked with Nick Smith, who patiently provided guidance and info over the several months it took me to buy a car no pressure, no guilt. I also felt comfortable with Steve Yates in the finance department. Yes, they offer extended warranties and various options, but again, there was no pressure or guilt involved. Once I had finally decided to buy, the whole process took about 3 hours.

mileschristensen257atgmail.com

Apr 29, 2015

Carla helped me purchase my car of choice in a quick and concise manner without extended bargaining processes. Candid and straight forward experience at this dealership

jim

Apr 22, 2015

very good , good price and good car ! very pleasent people. much better than the first subaru dealer i went to who wanted to sell me a bunch of unnecessaryitems

dylande

Apr 19, 2015

I visited three Subaru dealerships in the area looking for a new Subaru Forester, and Nate Wade stood head and shoulders above the rest. I interacted with Carla York online before visiting any dealer and was grateful for her insight, transparent pricing, and willingness to help. Then when I visited the dealer she provided me with the best test drive experience of any dealership I visited, making sure I drove in the areas I wanted and for as long as I wanted to ensure I was happy with my choice. She was very helpful in pricing the vehicle and they offered me a fantastic deal on my car. It was definitely a no-pressure sales situation, and I felt very comfortable working through the process. The day after I visited the dealer I decided to close the deal and worked with Gentry Mikesell (Carla was off that day and had arranged for Gentry to help me). Gentry was extremely friendly and helpful and quickly helped me wrap things up and set an appointment to come pick up the car a couple of days later. When I picked it up Carla was there to help make ensure everything went smoothly, provide an orientation of the car, bluetooth set-up, etc. Overall I was very happy with this experience. I got similar deals from other dealers, but it was the exceptional service at Nate Wade that ultimately won my business. I would highly recommend their dealership to anyone looking for a car.

samrae33

Apr 17, 2015

I dreaded purchasing a new car simply because dealing with car salesman is so unpleasant. That being said, everyone at Nate Wade was helpful, direct, and honest, making for a great experience. We were able to get the car we wanted and feel good about our choice, because we weren't having to worry about getting taken advantage of. It was the way purchasing a car should be, and I have already recommended them to friends and family. Thanks, Gentry!!!

Sriraam AS

Apr 14, 2015

Buying your first car can be a bit tough. With so many cars in the market, it's hard to pick. Nick Smith, with Nate Wade Subaru was patient and quite helpful in helping me make my decision. I am quite happy with my Subaru Legacy 2015 now!

MMM69

Apr 14, 2015

Very straightforward buying process with salesperson happy to answer questions, spend time going through stuff and communicating by E-mail. Most of all, very low pressure, allowed things to go at our pace, both at the selling and paying steps.

Pam1993

Apr 12, 2015

Excellent service. Much better than other dealerships. Nick was great to work with and made it very easy to buy my car. Thank you! Thank you!

Liz2111

Apr 8, 2015

I'm thoroughly pleased with my purchase and my experience with Carla and Nate Wade. I would recommend Nate Wade, and specifically Carla to anyone needing a car.

Greg2112

Apr 6, 2015

This was my first foray into the Subaru world, and I couldn't be happier with the choice, and not just because of the quality of the car, but largely due to Nate Wade subaru, and Nick Smith in particular. Nick answered all of my questions online, and gave me everything up-front I was asking and looking for. When we showed up to sign the dotted line, all the paperwork was exact to what was agreed on. Nick was super-friendly and relaxed - which is what I like most about any Sales positions. His low-key approach would bring me back to Nate Wade again without hesitation. Thanks Nick!

klm123

Mar 30, 2015

I am so very happy with my car purchase from nate wade subaru. After shopping around with other dealers and car sales, I decided to go with nate wade. From start to finish everyone including service center was just the best.knowldgeable, patient and very friendly.I already am recommending this dealership to friends.

gtgf

Mar 27, 2015

Nick Smith goes way beyond expectations to make sure you feel not only welcome, but truly valued as a customer and a friend. He is honest and sincere, plus his follow up after the sale and checking in with maintenance reminders or if you are having any issues is amazing. Keep up the great work!! Nick Poulos in Finance is just amazing. He is quick, highly efficient, honest, and makes the paperwork effortless. Both gents are extremely knowledgeable and willing to go the extra mile to ensure every question is answered during the purchase.

JusJulie

Mar 27, 2015

After the sale is made, and money distributed - its awesome to know that 6 months later your team still cares! I appreciate feeling valued as a customer and friend!The Service Dept is rocking it also. Darrick gets the high 5 from my visit Monday, 3/23.:) What an awesome team Nate Wade has!

snowman

Mar 6, 2015

The internet sales team worked well with my mobile style and was great with communication - e.g. access to them (mobile and/or text), informative on options/delivery date, and I also felt I got a good price. I wasn't sure about the extended warranty (Zurich vs. Subaru) but I worked with Nick and he said I could always cancel it and get a prorated refund so I felt better. Overall, things are great so far (just got the car earlier this week).

rgeddings

Mar 3, 2015

Before I went to buy a car I did my research on fair prices for a new car. Nate Wade , specifically Nick Smith, gave me a very fair price. There was not any hassle over buying the car.

ronald

Mar 3, 2015

It wasn't long after we had met Nick as we were looking for a car to replace our 2001 Outback that we felt we had known him for sometime. We had previous contact with his father as he had helped our daughter purchase her second car from Nate Wade. We found Nick to be friendly, helpful and knowledable about the used and new cars we were looking at. He continues to followup in helping us to learn about the new Outback that we purchased. Our family has been associated with Nate Wade Subaru since 1998, and we have been most appreciative of the quality of service we have always received in all departments.

caseyg789

Mar 3, 2015

Carla made the experience very pain-free. Went in to test drive, came out with a new car. They gave me a good price for my trade in, and everyone was pleasant to work with.

Jthebeh

Mar 2, 2015

I requested a quote online, Gentry was awesome to deal with. No haggle pricing (best price I got out of 3 dealers) best price on our trade in. Great experience! Would recommend to anyone and everyone looking for a subaru!

rps1209

Mar 2, 2015

Perhaps the best customer service I've ever received. This dealership's staff treat you like family. NO BS. No Runaround. They were honest, insightful and encouraging - yet not overbearing. I would absolutely recommend this enterprise to anyone looking for a new car. Ask for Gentry. He was the sales associate who bent over backwards for me. Can't say enough about how impressed I was with Nate Wade Subaru and its staff.

Bryan

Mar 1, 2015

Worked with Nick Smith. He is great to work with. No pressure whatsoever. Answered all our questions and was more than willing to spend as much time as needed with us. Best car salesman we have ever worked with!

morteyang

Mar 1, 2015

There is no stress purchasing cars. This is my first car ever and this is a great experience for me. They are really effective and friendly. I will definitely recommend to my friends.

MV LLPA

Mar 1, 2015

I was not planning on considering a Subaru for a new car which I needed due to a work relocation to Salt Lake City. As the "Oldest Subaru Dealer In the Nation", Nate Wade's focus on the Guest Experience was evident. Nick Smith was patient and accommodating - with the limited time I had available - and was ultimately focused on listening and providing all recommendations that were available. When comparing to competitors and online resources, the pricing appeared to be fair and within the "good deal" rating.I rarely recommend brands and even less specific dealerships, however, I would be glad to refer to Nate Wade and Nick Smith in the Internet Dept. to assist and guide a buyer through the process.

DCS

Feb 28, 2015

This dealer is organized and staffed to earn your business, not just to trick you out of your money. Our salesman (Gentry Mikesell) was impressively knowledgeable about cars, had clear answers to our questions, and was very respectful of our concerns. Price negotiations were polite and straightforward, and we soon came to a price that was just a bit lower than I was quoted by other dealers.Nate Wade intends to make its money by cultivating long term relationships with loyal customers. My wife and I now count ourselves among these customers. We left feeling very good about the car we purchased and look forward to working with the service center at Nate Wade Subaru and dealing with them in general, largely thanks to Gentry's service.

McKell

Feb 24, 2015

We have never felt better about buying a car, and taking the plunge. We felt that we received the best customer service. Nick was fantastic to work with, and we appreciate everything he did for us. We will come back here again for our next car buying experience. We were very impressed and pleased! Thank you!

mcm0455

Feb 18, 2015

I initially worked with Dustin when I was looking at a 15 Forester 6 speed a couple of months ago. He was awesome! I really liked it that he wasn't putting pressure on me to buy a car. In fact, he made the comment that I might like taking a Forester xt out next time for a test drive.A week ago I contacted him because I was interested in the Forester XT. He informed me that he had the day off but gave Carla York the scoop of what I was looking for.When I arrived at Nate Wade, the model I had requested was ready to go. She made a copy of my drivers license and handed over the keys. I took my wife on the test drive and upon returning, I decided I wanted to purchase this car. I spoke with Carla about coming back with my trade in later on that day. I arrived at the dealership with my trade in. Carla made herself available very quickly and we started the process. I had ran a lot of numbers prior, so I knew wherever I needed to be to make this transaction work. She asked me what numbers I was working with. Within 30 minutes, we had very good numbers, in fact they came in a little under what I had expected. And this was with no back and forth, something I truly dislike found at most dealers.All told, the transaction took about three hours total. But this included a credit application, trading in car, working with the finance department, and prepping my car by the detail shop. At no time was I pressured to buy any additional warranties or silly sealants.Carla was very knowledgeable of the product line and was extremely easy to work with. She was there at all steps of the process and went above and beyond of what I expected her to do. In fact, I had noticed during the test drive that the tmps was illuminated, but forgot to mention it. But she took it upon herself to remedy the issue prior to me arriving to trade in the car.When I took possession of the car, she had made sure the car was spotless, it looked great. We went over the checklist in a very short time. In closing, if you want a relaxing car buying experience with no hidden surprises, I would strongly recommend working with Carla and Nate Wade Subaru. Also the 2 year/24k miles complimentary service was a nice surprise!

Julie

Feb 17, 2015

I purchased a new Crosstrek in September of 2014 and was told by my salesman that the vehicle was not available with a standard transmission. I was trading in my 2011 WRX so losing horsepower along with having to go with an automatic, I was disheartened. Fast forward to December of 2014 and I became aware that Subaru DOES make the Crosstrek with a standard transmission; you just have to order it. I was so disappointed. I made a call to the dealership and got through to Kirk Schneider - the owner - and he listened to me, sympathized and said he would take care of it. Well, he did! I just drove my brand new 2015 stick shift home and he took my 2014 vehicle in trade. Straight across. He certainly did not have to do that, but this is a stand-up dealership and is owned by a stand-up guy. I am so happy and Nate Wade has a customer for life. Thank you!

Cindy

Jan 15, 2015

Gentry has kept in touch with me via email over the several months I have been considering a new car. He has not pushed but has been there for me 100 percent. He listened to my interests and pointed out the perfect car for us. He was always available to answer my questions and accommodate my unusual schedule. The orientation he gave us to the car was perfect. He has already followed up with more info. We had a perfect car buying experience. Gentry made sure Nick processed our purchase. I had met him while getting my car serviced and really liked him. He did an excellent job working with us and gave us full confidence in our decision. He was very professional and knowledgable and also made our experience a lot of fun. We would recommend Nate Wade highly and would particularly recommend Nick and Gentry.

Modest_Marr

Jan 14, 2015

This was the most painless (even enjoyable!) car-buying experience I've ever had! Nate Wade staff are knowledgeable, fast, and extremely no-nonsense. Nobody was ever hiding the ball; there was never any pressure; there were no surprises at signing-- I couldn't have been more pleased. Much thanks to Nick and Paul and Nate Wade Subaru for being so good with car sales. . . AND customers!

kirameyryan

Jan 13, 2015

I had such a great car buying experience at Nate Wade! I had gone to Mark Miller a year before and was treated poorly. They treated me as if they didn't want my money. I didn't feel like a valued customer. As soon as I stepped on the lot at Nate Wade, I knew I picked the right place to find my dream car. Nick Smith is an excellent salesman and really cares about his customers. The finance guy and the other salesmen step up to make you feel comfortable and make sure everything is taken care of. Their waiting room is super comfortable and their service is fast! I was nervous about the car buying experience because of my past issues with other dealerships, but Nate Wade made it fun and enjoyable! I love my new Subie and I love Nate Wade!!!

Effie

Jan 12, 2015

An unexpected surprise, my whole experience at Nate Wade was excellent. Gentry is an incredible salesman. His quick responses to my many emails full of questions was the biggest draw for me to go to this dealership. He made this the most enjoyable car purchase in my life, and I am not a spring chicken! I cannot believe the attention and help that he gave us in making this new car purchase. Thank you Gentry!

BobC

Jan 5, 2015

My wife and I were looking to purchase our first Subaru, because we had heard how good it is in the mountains with all wheel drive. Nick helped us understand the full range of options and what was right for us. I felt he gave us the right amount of attention and was very transparent on the dealer pricing and feature tradeoffs. He treated us like intelligent adults, didn't pursue us with lots of unnecessary sales calls (an experience we have had with other dealers) and helped us make a great choice. Ultimately we got a great car (2015 Outback) that truly exceeded our expectations.

Big Swiss Barbara

Jan 3, 2015

I had a great experience with the finance Department as well as the Sales Department at Nate Wade last week. Nick Poulos did the Finances and it was a pleasure working with him and he explained everything clearly so it made it very easy. Mario who sold me the car was great and did not push me to make a decision and I was very greatful for that. We will definitely be back to get another car at this great Dealership.

flinn

Jan 3, 2015

It would please my wife and me to have a Nate Wade dealership located in the Boise/Eagle area of Idaho. Our expectations were certainly exceeded.

GusMax

Jan 3, 2015

It was my first time buying a new car so I did not know what to expect. I had contacted a lot of dealers in the valley and just from the initial email I got back from Nick, I could tell that he would be great to work with. Many of the other dealers either got really pushy and called me numerous times or I just didn't get a response at all. Nick was professional and cordial, not pushy at all. The whole experience at Nate Wade was very pleasant and positive for me. I would definitely recommend Nick and Nade Wade to anyone looking for a good, honest, and professional dealer to work with.

J&C

Jan 2, 2015

We bought a 2015 Forester from Nate Wade Subaru. Gentry was great to work with and it was the easiest car purchase we have made. Fair price, great service and friendly people. We have take our other Subaru's to Nate Wade for service and their service department is excellent also.

Katelynnz

Jan 2, 2015

My first time buying from a dealership and I will always go back to Nate Wade for all my future Subaru purchases! They were awesome to work with and answered all my questions! They were very informative and helpful! Super friendly AND they have treats while you make the deal!

skipeveritt

Dec 28, 2014

The sales experience was excellent. We had two associates involved due to holidays and delivery schedule. Our initial sale associate was Dustin Marriott and our closing associate was Gentry Mikesell. The car they delivered exceeded our expectations. Only one negative-- this is our third Subaru that we have leased with a single pay lease agreement. In all three cases, the initial paperwork had to be reviewed and revised. Our first two leases were in Gainesville, Florida, so the single payment process appears to be a system-wide problem. However, this does not reflect in way a dissatisfaction with the sales associates.Perhaps a better orientation for your finance associates at all the dealers would save some headaches for both the seller and the buyer.

camille.brantley

Dec 22, 2014

They were so kind and helpful. Absolutely no sneaky sales tricks. Loved buying a car from here and I love my car! Fantastic customer service.

campcristee

Dec 5, 2014

Rarely would I give a 5-star rating to any person. However, Gentry and Nate Wade are clearly deserving. I was working with, or inquiring about, nearly 10 other dealerships throughout a four-state area when looking for a vehicle. My situation is not unlike many; whereby I have suffered through some of the worst of the economic downturn and its wake. Understanding, caring and committed would be the words I would use to describe my experience. Of the various dealerships I was working with, Gentry Mikesell was the only one to make me feel that not only did my experience matter, but I did. I would add that they have set the bar very high when it comes to customer service and the experience of purchasing a vehicle; and by that I mean a very high standard for other dealerships to follow. Thank you Gentry and Nate Wade.

Campee

Dec 3, 2014

Rarely would I give a 5-star rating to any person. However, Gentry and Nate Wade are clearly deserving. I was working with, or inquiring about, nearly 10 other dealerships throughout a four-state area when looking for a vehicle. My situation is not unlike many; whereby I have suffered through some of the worst of the economic downturn and its wake. Understanding, caring and committed would be the words I would use to describe my experience. Of the various dealerships I was working with, Gentry Mikesell was the only one to make me feel that not only did my experience matter, but I did. I would add that they have set the bar very high when it comes to customer service and the experience of purchasing a vehicle; and by that I mean a very high standard for other dealerships to follow. Thank you Gentry and Nate Wade.

Michelae Potter

Dec 1, 2014

I really liked how easy it was to purchase a car from Nate Wade. I requested some information online and was immediately contacted by Dustin Marriott. When I went in, I was able to find Dustin and Nick Smith right away. Nick took over and helped me figure out exactly what it was that I wanted. He was very patient as he showed me my different options and was very patient with me while I thought about and made my decisions. He didn't overwhelm me or pressure me into making any purchases, but he did keep me very well informed of all of my options, making it very easy for me to make my decision. After I bought my car, Dustin helped me set up my phone with the blue tooth in the car and made me feel very welcome by telling me I can stop by any time. I will definitely be going back and I would recommend Nate Wade to anyone looking to buy.

Cade VanRoosendaal

Nov 30, 2014

Nick Smith was great to work with. He is very knowledgable about the different models on the lot and worked hard to find exactly what we wanted. Once we found the one, he set up the Bluetooth for my wife & walked her through every feature. I would recommend anybody to Nick. The other person who made the buying experience a good one is Nick Poulos. He did an excellent job with our financing and made the paper work process painless and explained it to us very clearly. I'm looking forward to using the services Nate Wade has to offer to keep our new Subaru maintained for many years to come.

tqd0819

Nov 30, 2014

I was was pretty particular in what I was looking for and found it at Nate Wade Subaru. After making a few inquiries, Nick Smith worked with me and provided me with a quality sales experience. He did a great job and would recommend the dealership as a whole.

meaganrae

Nov 26, 2014

After our 1994 Subaru Legacy finally bit the dust it was time to shop for another Subaru. We shopped around online which is where we first started working with Gentry Mikesell. He was quick to respond and always answered our questions. It didn't take long for us to fall in love with the new, 2015 Legacy. We are so excited about our new car and even more happy with the way Nate Wade Subaru does business. Not once did we feel pressured, hurried or obligated. They wanted us to be happy with our decision and we certainly are. So if you're looking for another Subaru go see Nate Wade Subaru and be sure to ask for Gentry. Oh, and Nick Polos was great too!

Jody Hanson

Nov 26, 2014

I had a great experience with Nick Smith at Nate Wade Subaru! Due to hitting ice, my car was totaled. Nick was very friendly and helped in finding a car that worked for my situation and made the whole experience great. He was not pushy at all and answered all questions I had in getting a car. It was a very quick and painless process. The facility itself was very well kept up and they offered free drinks and free WiFi when I was waiting on finishing touches on my car. Overall great experience and would definitely recommend Nick and Nate Wade Subaru!

kenslc

Nov 26, 2014

I liked the simplicity of the experience! Usually there is a lot of back and forth about the trade in, but this deal cut to the chase and gave me pretty much the value quoted on Edmunds.com, so i was pleased. They gave me a good deal on the car too, plus 0.9 financing was a bonus.

meaganrae

Nov 26, 2014

Many thanks to Gentry Mikesell and Nick Poulos at Nate Wade Subaru. Our 1994 Subaru Legacy finally kicked the bucket so it was time to upgrade. We emailed Nate Wade Subaru and Gentry took over from there. We could not be happier with the way the entire process went down and are ABSOLUTELY in LOVE with our new Legacy. If you need a new Subaru go see Gentry at Nate Wade Subaru!

brffuller

Nov 24, 2014

We had a really great experience buying from Nick Smith at Nate Wade Subaru. We bought an older used Forester, but were still treated as highly-valued customers - the way I'm sure they treat everyone who comes in to look at cars. The service was incredible and made as simple as possible. Really appreciate the effort they put into the details, like handling the DMV paperwork, and sending us away with a full tank of gas and a fresh oil change! I can't say thanks enough to Nick and the team at Nate Wade.

sking37

Nov 24, 2014

I submitted an online inquiry interested in purchasing a vehicle with Nate Wade, and instead of trying to win my business Gentry Mikesell simply responded with my email "Dang, I was hoping to help, it doesn't look like we will have any basic black foresters coming in, I wish you the best moving forward"Hmmmmm... Gentry didn't even offer a different color, or give me a time frame as to when they may have a black one in. Its hard for me to believe they wont have a single black forester on their lot. I was under the impression dealerships offer black cars. and to not even try to help me with a different color or direct me as to where i might be able to find one. That is NOT a smart way to win someone's business. What a joke. I will make sure everyone I speak to knows not to purchase a car with Nate Wade specifically Gentry Mikesell.

boondoggle

Nov 23, 2014

Living in the sticks of Southern Utah, I did a lot of online research before buying a new car. After driving several models down south, I was convinced an Outback was the right vehicle. I went back online and immediately found the exact vehicle I was looking for that was in transit to Nate Wade Subaru. I contacted Nick Smith, and he took care of everything from there. I provided a totally refundable deposit in case I didn't like the car after I actually saw and drove it. However, everything was wonderful. Nick provided me with a great price and a good overview of my new vehicle. Fred, in financing, took care of all my paperwork and warranty issues. I was pleasantly pleased with the entire experience.

BayouWest

Nov 16, 2014

We have purchased 1 new and 2 used vehicles from Nate Wade. What a REFRESHING experience compared to other new car dealers! No games...honest negotiations.

Denare

Nov 16, 2014

The service I received from Craig Simpson and Nate Wade tops every review written. My Outback was purchased sight unseen- over the internet-with a kind, informative salesman and I should add, patient. This was my first new car purchase. With telephone calls and back and forth on the internet, Craig helped me navigate through. This car was a huge purchase for me and Craig somehow knew that. I was unable to pick the vehicle up and Craig brought it to Elko. The dealership was recommended to me by the Lewis's, the car was recommended by many car reviews( I did my homework) but the magic was the salesman who answered the phone.The Car, well, Its a beauty, lives up to every review. Thank you Craig. Your help was appreciated. I highly recommend Nate Wade.

chaase44

Nov 15, 2014

After a miserable car buying experience with our last vehicle, my wife and I mentally prepared ourselves for another unpleasant day. However, Gentry Mikesell at Nate Wade Subaru made the whole transaction absolutely amazing! From showing us some options, to getting our dream car ordered, Gentry was extraordinary. He was friendly, professional, and very patient with us. We couldn't have had a more pleasant time buying a new car.

thesweetpea

Nov 14, 2014

I worked with two salesman who were very professional and really helped me find the car I wanted without just pressuring me into a sale. I came back here after looking around at multiple other dealers and would recommend it to anyone!

glbeck

Nov 12, 2014

Just bought a 2015 Subaru Legacy Limited from Nate Wade Subaru. I could not be more pleased. Gentry Mikesell's customer service was outstanding. I loved his no pressure, straightforward approach. He was extremely responsive to all my questions. I feel like I got the right car at a great price.

jrabb

Nov 3, 2014

We started conversing with Gentry online this morning and drove off the lot with the car we wanted, at a great price, by noon. He was super friendly and helpful, and we had a great car buying experience.

Rachel Evans

Nov 3, 2014

I had such a great experience at Nate Wade and especially in working with Nick Smith. I had visited several other dealerships who were only concerned with the sale and how much they could get me to spend. Nick was only concerned with helping me find the right vehicle for me. And we did! He helped me find exactly what I wanted and we stayed within my budget. I really appreciated that there was no pressure. They really were concerned with my needs more than the sale. I would recommend Nate Wade and Nick Smith to anyone!

acfoster

Oct 31, 2014

My experience at Nate Wade Subaru was the best I have had in Utah. Both Dustin and Nick Smith were straightforward, honest, and enjoyable to work with. They were patient yet responsive while I painstakingly tried to determine exactly what car I was interested in and were willing to work with other dealers when the color I wanted was not on their lot. In the end, I purchased a car from Nate Wade's lot (the color I wanted was not to be found anywhere in the Salt Lake area) and drove out in a car with no more than 6 miles on the odometer!Dustin and Nick made my first car-buying experience as painless as possible and were quite accommodating to my personal needs. I got a great price on my 2015 Outback and felt that Dustin and Nick guided me to making the right decision without putting on any pressure. I would highly recommend working with Dustin and Nick- and Nate Wade- to anyone looking to buy a Subaru in Salt Lake!

our.choice08

Oct 27, 2014

Nick Smith was wonderful to work with. We went to many Subaru dealers and he is the reason we came back to Nate Wade. Thank you Nick.

cbcor44

Oct 26, 2014

Of the many cars I have owned over 60+ years, this has been the most pleasant buying experience. Brett Kassing and Paul Burt were unquestionably the finest people with whom to deal. Absolutely no high pressure tactics, and clear and flexible negotiation were not only appreciated but superior to past experiences.. Most importantly, no surprises or hidden costs. I cannot say enough in favor of the excellent treatment received. Nick Westover provided operational instructions and follow up. Sincere thanks to all.

lhaddow1

Oct 24, 2014

Nick was our salesman and he was a great help. We contacted him to be on the lookout for a used Subaru. He suggested that I could lease a 2014 Subaru Impreza for the same monthly payments as if I were to buy a used one. I went down to the dealership that day and the paperwork was already in order and the car ready to go. The service was much faster than my experiences at other dealerships. I would recommend Nate Wade Subaru and Nick Smith as the salesman and Fred Southwick in finance.

Andrew Camargo

Oct 21, 2014

Gentry Mikesell provided me with amazing customer service and went above and beyond with helping me purchase my new car. I'm active duty military and ordered my new WRX while deployed. Although communication was rough at times he was able to get me the vehicle the way I wanted it at fair and reasonable price. His hard work and helpful attitude led me to writing this review. If your in need of a new Subaru, Nate Wade is a great dealership and Gentry Mikesell is person you're looking for!

davidwaltonhall

Oct 21, 2014

I can't say enough good things about Nate Wade and specifically Gentry Mikesell who helped me with my lease. Gentry's no pressure but very helpful approach allowed me to research the vehicle that was right for me without feeling i was being sold something I didn't want or need. He is the type of salesperson I would send my grandmother to because I trust that he won't take advantage. My experience with Gentry has made me a life long Nate Wade customer and I will recommend him to my friends when they need a car. Nick Poulos was also great, very helpful, fair and easy to work with. Again, no pressure and a focus on getting me the best deal possible, something that I haven't seen in other finance people at other dealerships.

mikethomastv

Oct 20, 2014

I started my buying experience online, requesting some information on a vehicle I was interested in. Nick Smith responded to my request quickly, and with a ton of great information. By the time I made my way to the dealership, Nick had a number of additional options lined up for me in the same price range, ready to test drive. Nick walked me through the different models and to estimate monthly payments as they related to my credit and down payment, which turned out to be completely accurate. At no point did I feel that Nick was pressuring me to buy or pushing options that I wasn't looking for, he was quite helpful and excited to help me realize the best fit for my needs. I have been recommending Nick to friends since I drove off the lot. Similarly, working with Nick Poulos on the financial end of my purchase was also a great experience. Nick took the time to walk me around the dealership and show me where I could go for service, parts, etc. Nick made me feel right at home, and was extremely knowledgeable about the financial process, helping me to get the best rate possible. He also had me laughing and feeling like a part of the Subaru family by the time I had left. Other employees in passing were quick to say hello, and I got the sense that everybody enjoyed working at this particular dealership. I certainly will not hesitate to stop by if I have any issues or if I need any parts or service. I don't see myself or my family buying a car anywhere else.

secaldwell

Oct 16, 2014

I loved working with the staff at Nate Wade to buy my first Subaru. Gentry helped me find the best car for me. He was so helpful and always went out of his way to make sure I was getting what I needed. Steve helped me with financing and he took so much time to make sure I understood everything fully. These guys were incredible and the customer service was 100%! I really felt taken care of.

Jake T

Oct 13, 2014

Very happy with the service we received from Nate Wade Subaru. Gentry was a low pressure salesman that knew his stuff. Nick "the Greek" in Finance was very fun to work with. We were referred to Nate Wade by some very good friends. We now know why they always go to Nate Wade Subaru.

michele.maurinesnelling

Oct 12, 2014

Nick and Fred were absolutely wonderful to work with. No pressure and very friendly unlike many of your competitors.. Next time we are in the market Nick and Nate Wade will be our first stop.

titansjake

Oct 9, 2014

Very happy with the service we received from Nate Wade Subaru. Gentry was a low pressure salesman that knew his stuff. Nick "the Greek" in Finance was very fun to work with. We were referred to Nate Wade by some very good friends. We now know why they always go to Nate Wade Subaru.

Chandrasekhar S

Oct 7, 2014

It was a very pleasant experience when I walked into Nate Wade the other day to take a look at alternatives. But thanks to Nick, I ended signing a contract for buying a Subaru Impreza. Nick never pushed me for buying a car buy giving me all the right information. Thank you, Nick.I did have a very short frustrating time when Nick was on weekly off and when I wanted a copy of the contract, but it got solved

dakota231987

Oct 6, 2014

Nick Smith was the representative that helped me with the car and he was great. His professionalism and knowledge on the car helped us come to a final decision and i'm happy with the price and the result.

alycat14

Oct 2, 2014

Gentry was the best salesman I have ever dealt with in buying a car. There was no pressure and he was truly concerned that I really like the car I had selected. He was friendly, didn't waste my time, showed me the invoice per the Costco Member agreement and after the sale took time to help me get to know the car. I would definitely recommend him and the dealership.

danawestman

Sep 28, 2014

We were in the market for a new car (not expected of course) when one of our cars died. We have been Subaru owners for many many years but my husband was always a Toyota Forerunner owner. He started looking at cars with better gas mileage and he slowly came around to the thought of a Subaru. We had worked with Nick at Nate Wade for our 2012 Outback so we inquired again. Long story short, Nick was incredibly accommodating, ensuring that each trip we made from Heber (40 mile drive to the dealership) was worth our while. Making sure there were cars to drive and making it as efficient as possible. All in all we only made 2 trips, the second one when we picked up the new car!! We were very specific in what we wanted and he also matched a price published by a competing dealership. We would most definitely recommend Nick and Nate Wade to future buyers. Buying a new car is a HUGE financial investment, especially for those in our income bracket and you want to walk out feeling like you are being taken care of and we certainly feel that way with him. Friendly smile, firm handshake, and an honest negotiator. Thanks Nick.Dana and Rob

John Schissler

Sep 20, 2014

Gentry, Nick and Dustin in internet sales helped us and they couldn't have done a better job. It was nice to work with a team as it certainly sped things along. Customer for life!

justmesmith

Sep 15, 2014

Brought my 2008 Outback in for service on recommendation from friends and neighbors. Was promptly greeted when I pulled in bright and early. I was impressed with their work and the level of communication Brad and Rich provided while work was being done. I am glad I listened to my friends. I can see why they all go to Nate Wade Subaru.

jokawildvi

Sep 12, 2014

Such a great haggling and such amazing salesmanship! I called and did not get a run around about what I wanted and what they were going to offer. RECOMMEND!!

nelsonej

Sep 12, 2014

I recently purchased a new Forester from Nick Smith at Nate Wade. For me, buying a car is kind of like going to the dentist. This purchase was probably my best experience. All of the people I had contact with were very friendly. Most of the credit for my experience has to go to Nick. He asked questions to better understand what was important to me. He answered my questions and explained things very well. Most importantly he listened to me, had a sense of humor, and didn't talk to much (unlike some sales people I've dealt with). My whole experience, from the test drive to the negotiation was great. Nick sensed that I wanted out of the dentist chair and made the whole process very quick. It's worth the drive into SLC to buy from Nate Wade, and if you do ask for Nick Smith. Thanks again. Eric

Kris

Sep 11, 2014

We just purchased out fifth Subaru from Nate Wade and we could not be happier. They are honest and easy to work with. If you are considering a Subaru you have to go to Nate Wade. They are the best. We are excited about our 2015 Outback. Cannot wait for the snow to fall;)

Joeywebb

Sep 10, 2014

This was the best car buying experience I have ever had. No high pressure sales and no tricks. Extremely friendly and helpful. I would highly recommend anyone to purchase a car from them.

Mario DAmbrosio

Sep 8, 2014

I literally had just filled up my own windshield washer fluid the day before in front of my brother. Topped it off. However then I take it in to be serviced with you guys at Nate wade and then I see a charge on the form or washer fluid I was surprised. I have mechanics in the family and they have advised me that as soon as you see something one time it will keep happening. I am there with trust that the work will be done without cheating the customer. Harsh word but could not think of another. I have made a decision to take my car to another Subaru dealer to stay away from this being an issue again to keep my warranty. Like I saw this is not out of frustration but out of not being treated honestly. Thank you for the help you have provided with my car up to this point. Wish this would not have happened.

mart230

Sep 7, 2014

After far too many years, I was looking for a new car. I had narrowed my search to a Subaru and two other possible makes, but was unsure whether a new or used car would fit the bill or whether I wanted to purchase or lease. My friend, a Nate Wade customer for over 20 years, made an appointment for me with Nick Smith to discuss my options.My first impression was that Nick, and any of the Nate Wade employees I met were friendly, enthusiastic and very interested in making my visit a pleasant one, and were true believers in the superiority of the Subaru brand.When I met with Nick, he very patiently and clearly explained both my financial and automotive options and the steps I would need to take to complete the transaction. We found the exact car which matched my expectations. He then turned me over to Steve Yates to complete the financials, which he clearly explained.When the contract was signed Nick spent extra time to show me exactly how the many new features worked and helped me set my preferences. I will not hesitate to recommend Nate Wade and the sales team of Nick Smith and Steve Yates to anyone getting a new car. I am delighted to say, I got exactly what I wanted.

Chris Leonard

Sep 6, 2014

Great dealership. Buying was no problem staff was great, was hassle free. I would definitely recommend to friends and family to buy a Subaru from this dealership.

inline4t

Sep 6, 2014

I orginally went to Young Subaru in Ogden since it is 3 miles from my house. After that horrible experience with their shady sales manager tactics and fee after fee after fee, I decided to take a different approach. I shopped online and basically emailed the other Subaru dealers in the area with what I wanted and what they would sell it to me for. All three of them did respond but Nick Smith was really on top of it. I appreciate this in my own line of work since making the customer a high priority seems lost on a lot of people. After back and forth emails we finally settled on a car I liked with a price that I thought was workable. I went down to the dealer, met him and found out that he was very up front and honest. He also was able to read my body language when I wasn't comfortable with something and made sure I knew that was ok! I would recommend going through these guys especially Nick Smith in sales and Fred in finance. Also a point of note, the extended warranties here have no deductible and basically extend the Subaru warranty, that is pretty dang cool in my mind.

Choach

Sep 3, 2014

Nate Wade exceeded our expectations in a timely, and courteous transaction, and supplied to us a superior product. We look forward to working with them in the future as they are our "neighborhood" Subaru dealership. It was much easier than other experiences with other dealerships. And the car is "all killer- no filler" it will last us for many years, and likely be handed on to the next generation.

kristenkelly1029

Aug 29, 2014

I recently bought a honda CR-V from NATE WADE SUBARU and couldn't be happier about it. At Nate Wade I was greeted right away, and shown only the cars I actually had interest in that were within my price range. Gentry, my salesman was kind, smart and interested in making me comfortable and excited about getting a car. He listened to my list of requirements and my desire to be financially smart. He was able to find exactly what I wanted and needed at a price that's perfect for me.Gentry is realistic and reliable and has been consistant in making sure I'm taken care of. I'd recommend him and Nate Wade to all of my friends and family.

Linda Alder

Aug 28, 2014

Buying a new vehicle is something my husband and I absolutely dread. So this time we decided to do our own research on cars via the internet. (This resulted in 6 phone calls from various dealers within 1/2 hour of our search. Not to mention all the emails!!) We had many many choices to make. Once our friends and family heard we were serious about purchasing a Outback, a number if them recommended Nate Wade Subaru. Both my nieces told us about their positive experience with the dealer. Nick Smith was one of the salesmen who contacted me so I wrote and asked for a quote. After several days and a number of emails regarding the car we had our minds made up. He promised to "take good care of us" and he was a s good as his word! It was a delight meeting and working with Nick! I can't forget to mention Paul Burt who also helped with our purchase. We left with big smiles on our faces.

everaja

Aug 27, 2014

I recently bought my Subaru Legacy from Nate Wade. I'd highly recommend a visit to dealership.I worked with Nick Smith in sales and he helped me pick up the right vehicle.Great service,quick and friendly. Thank you Nick Smith.Edina and Marin

PAD

Aug 24, 2014

Recently I helped a relative to move to the SLC area. We needed a new Subaru.I contacted on-line Gentry Mikesell from Nate Wade. He was excellent - helped us with the selection, gave us all necessary information, and procured the car with all the features we desired in no time. When we flew in from the East Coast the only thing that remained for us was to sign on the proverbial dotted line. All paperwork had been done extremely efficiently by Nick Poulos. We are very happy with the vehicle purchase and highly recommend the dealership!

Stef-Coleman

Aug 21, 2014

This by was the easiest car experience, we had been looking for a new car for me for months. I test drove almost everything out there, Honda's, Toyota's, Chevy's, Acura's and even Lexus. Wasn't sure what I wanted but knew what I didn't want. Mario gave us the keys to a new Impreza and I was hooked, I could go to work, or put my road bike in the car and go ride somewhere, love my Impreza. It is the perfect vehicle, not too small but I can haul all my crap around town, and cant wait to try it in the snow.I felt like I made the right decision with the right dealership, thanks Nate Wade and Mario!

Abbi Van Norman

Aug 19, 2014

Gentry helped me with the purchase of my Subaru Forester and was very helpful! He made the process very easy and I am thrilled with my new ride.

obrand

Aug 19, 2014

We had a great experience buying our new Subaru. The dealership is a great. From the day we got our older Subaru serviced to the very recent purchase of the new Subaru Outback 2015, we got exceptional and extremely fast service. Gentry and Dustin were very helpful and always made sure we got what we wanted. We never felt pressured during the entire sale process.We ended up with the car we wanted and so far have been extremely satisfied with everything.

Justin Wareham

Aug 9, 2014

I recently leased a new Outback from Nate Wade Subaru. I will definitely recommend the dealership to all my friends who are looking to get into a new Subaru!

Osmar Roman

Aug 9, 2014

The title says it all. By far this was the easiest and most upfront set of people that I have worked with. I have haggled with the hardest and have had some of the most negative experiences while trying to get on the same page with other dealerships, but Nate Wade was a ton easier, friendlier and more personal than the others. Our salesman, Gentry especially.

JusJulie

Aug 6, 2014

I had a GREAT experience with 2 of your NICK's!Nick Smith was awesome to work with - we met on line... and his prompt responses and willingness to keep me engaged until I finally made it to the Dealership drew me in. There was no pressure, no pushiness, no condescending attitude. Nick was honest, knowledgeable, and very patient. Being a new to the line of Subaru products - I wasn't sure what I was really after..... I knew what mattered most to me and what I didn't want - and he guided me from there. I appreciate his willingness to give me space to 'walk the lot' and his patience in answering my multitude of questions. Thank you NICK SMITH! :)Nick Poulos - too is a patient man. The FIRST finance person I've ever worked with that didn't have me running for an exit. Again, no pushiness, no hard-sell - YES I know these folks work on some sort of commission too!. He was kind and 'on the level'. Though me and my credit aren't perfect, he treated us as though we were all that mattered.THOUGH - it would be unfair of me to miss out on acknowledging your ENTIRE staff that interacted with my family on Saturday, August 2nd. My daughter and brand new granddaughters were all treated like Princesses. We ALL had a memorable experience at Nate Wade Subaru. Thank YOU all.

marlenegray

Aug 6, 2014

I live in New Mexico. Recently, while in Utah for a family reunion, my 2008 Subaru Forester threw a timing belt which resulted in severely bent valves on the left side. A young man by the name of Branden Pierce came to my rescue. Branden is the brother-in-law of my sister's neighbor, and a Subaru technician at Nate Wade Subaru. After speaking with him on the phone and explaining what had happened to my car he said that he would meet me later that evening (this was a Sunday and his day off). True to his word, he showed up at the appointed time and diagnosed the problem. He told me that if I could have my car towed to the Nate Wade lot and fill out the overnight drop-off information addressed to him he would start work on it the next morning. Branden told me that he would try to save me money wherever he could (he said that if his wife were out on the road and the same thing happened to her he would want someone to help her out and not "take her to the cleaners"). The car was ready for me to pick up on Tuesday morning. Branden had rebuilt my engine; had given me a huge break on his labor charge; and had given me his price on the parts. My old Suby purrs like a kitten again. He did all of this for under $1500!!I have no qualms about calling Branden an angel. He showed compassion for me in a situation that could have turned out to be any way but the way it did.

Geeolee

Aug 4, 2014

I bought a 1998 Subaru Impreza Coupe from Nate Wade in 2008. It ran fine for little over a week. Then the idle ran really rough and the engine would cut out at times in city driving. I went back to the dealership and told them to drive in the car in the city. They would keep the car for days and drove it everywhere except in the city Finally, the people in the Service Department implied that I was crazy. I was not a rude customer and never raised my voice at them. I went to an independent mechanic who found that the air mass flow sensor was defective and replaced it. No more engine cutting out. The car ended up costing me $3,500 in repair The car failed emissions/inspection three times out of four years and needed repair each time. In March 2014, the car quit working altogether and was sold for junk. The AC didn't work, the heater barely worked, and the rubber gasket above the driver side door would sag in the middle. I had to keep putting back in place. The worst part of the whole thing, aside from the engine cutting out, was that the people in the Service Department implied that I was crazy. I still have the original bill of sale.

JTanaka46

Aug 4, 2014

I recently leased a Crosstrek from Nate Wade Subaru. Everything about it was outstanding. They know how to satisfy their customers. No complaints from me.

jasawht

Jul 28, 2014

Nate Wade was honest and upfront about the price. Sales was there to answer questions about the vehicle I was inquiring about and not trying to up-sale me to something else. After I was ready to purchase the car I found the financing and purchasing process to be a breeze. From test drive to driving off with our new vehicle was just under 2 hours. That is a record in my book. Great job Nate Wade!

kbeard212

Jul 25, 2014

I unexpectedly found myself car hunting this week and am so glad that we ended up at Nick Smith's desk. He was professional, honest, delightful and personable. I drove my last car for 14 years - partly because I was dreading the car buying experience. Nick (and the team at Nate Wade) made the process as painless as possible - even pleasant! Thank you!

12tbouchard

Jul 21, 2014

I had a fantastic time. Nate was really helpful, and I simply loved the fact that no one was pushing the sale. The subaru sold itself!

shelly.p.hamilton

Jul 11, 2014

I just completed leasing my second Subaru from Nate Wade Subaru. Nick Smith was wonderful to work with and made the whole process very easy. Nate Wade Subaru is a 5 star dealership!

EPaton

Jul 8, 2014

Great Company, Great service...efficient, knowledgable, friendly. I am skeptical by nature and upon my arrival at Nate Wade, it was apparent the sales team I worked with would make this process as easy as possible and would ensure I would get a car of my liking.

joevwgti

Jul 4, 2014

I'd highly recommend a visit to this dealership. The sales gentlemen were personable, quick, and knowledgable. The financer I worked with was hilarious. The whole process was quick and fun. The even were fair with my trade.

base733

Jun 28, 2014

As a rule, I'm not the biggest fan of auto dealerships, however, Nate Wade is a shining exception to that rule. Several years ago, I bought an STi from another dealer and had an "okay" experience. I took the STi into Nate Wade to have some service done since they were closer to my work. The service department was so impressive that when I started looking for a new Outback I went to Nate Wade first. I worked with Nick Smith in sales who got us into the right vehicle at a great price. Nick worked with us on his day off and came in early to help us close the deal. He was very knowledgeable on all the Outback options and helped us pick the right vehicle that had the options which were most important to us. Friendly, knowledgable and a great price... not much more you could ask for in a dealer and service team.

benwbates

Jun 27, 2014

My experience with Mario and Nick at Nate Wade Subaru was a breath of fresh air. From the moment I walked in the door, I was treated with honesty and kindness. Both employees gave me all of the information that I needed to feel comfortable that I was getting a fair deal, and there was clearly an intentional effort not to upsell me on unnecessary items or waste my time. I walked away with an incredible new car, the satisfaction of a fair deal and the feeling that the dealership truly cares about its customers. Well done.

Mary K

Jun 24, 2014

I have been a customer of Nate Wade Subaru for 20+ years, for both sales and service needs. I have taken 4-5 cars there over the years, and purchased three from the dealership. The service center is excellent--from the people who check me in, to the mechanics, to the shuttle driver, to the desk people who process the invoice. Unlike the stereotypical fear of visiting car dealerships, Nate Wade will not disappoint or frustrate. It is obvious that the company treats its employees well, which translates to the employees treating their customers well. There is an atmosphere of integrity, honesty, friendliness, and professionalism. I am not exaggerating--it is a great business with customer service at its focus. Recently (this week, May 2014) I have negotiated and purchased a new car. It has been an unstressful, entertaining, relaxing experience. Who can say that about a car transaction? Bottom line? Nate Wade is GREAT. In particular, I would like to thank Brock Kassing, Derrick in the service center and Nick who arranged the financing. Every one of them went the extra step.

inyago2014

Jun 23, 2014

Purchasing a new or used car can be a very frustrating and exhausting experience if you are not dealing with right person and right dealership. I my case, this was the first dealership I visited in my search for a used car based on a set budget and set parameters for the car. I went to Nate Wade Subaru at the suggestion of my significant other who had purchased a new Subaru there about a year and a half ago. The salesman she dealt with was Nick Smith and she was very pleased with the results in working with him and with the service and follow-up.Due to a recent operation, I was unable to test drive any cars although Nick (Smith) was kind enough to let me sit in several vehicles to make sure there was enough room for me in the driver's seat. I'm not fat, just tall.He also explained why a few earlier models I sat in did not have the room that later ones did and then suggested I try a slightly different model which was roomy enough.I told him I would be back when I was able to test drive whatever vehicles were available at the time.To make a long story shorter, when I was able to test drive, I went to several other dealers who "seemed" to have better deals and larger inventories based on what I found on their websites. However, after many exhausting days test driving what I really did not want, finding out that some of the cars listed on their websites were actually at another dealership (same ownership,) having other salesmen try to "up-sell" me even though I had e-mailed them exactly what my criteria was, having one salesman tell me he quit because his sales manager was not happy that I had not purchased a car yet (just after 9 days when all I could do was sit test,) I found a car on Nate Wade Subaru's website, immediately e-mailed Nick Smith about the car and set up an appointment for the same day, late morning.Nick already knew what my parameters were regarding price, mileage and condition and when I arrived he was ready for me with the keys, dealer plate for a test drive and said take your time. It was a Saturday and he did have other customers either waiting or already in the process of purchasing.I test drove the car and it met all my expectations except for the color. I really did not want a black car and asked Steve if he could turn it into blue and this then became a good joke between us.After my test drive and a thorough inspection of the car -a 2012 Hyundai Elantra GLS, I was still a bit undecided and did have one other dealer to go see and a list of cars they had. While the Nate Wade people were evaluating my trade-in (a 1988 Cadillac Sedan Deville in relatively decent condition but in need of lots of work) I called a friend who had recently purchased the same but a year newer. She said she loved it and said do it!Steve was willing to go over the list of vehicles I had from another dealership and we calmly eliminated them all due to higher prices, higher mileage and lower MPG.There was no pressure and I had already received an internet discount. My trade-in was a bit disappointing as it really had no value other than for parts but they agreed to give me an amount that was agreeable rather than nothing at all.Nick also showed me the true retail value of the car compared to our "deal" and I got it at just less than $1000 below suggested retail price.As I mentioned earlier, it was a Saturday and Nick was extremely busy but he took every moment to make sure the process when smoothly once I had made my decision.Again, there was no pressure, no running back and forth to his sales manager to change the deal, no games, no up-sell and no hassle.The entire experience was smooth and hassle free. The business manager, Steve Yates, was thorough, very friendly, considerate and since I was paying cash, he took the time to get to know me, my background and vice-versa. All in all, it was a very good experience and I would recommend Nate Wade Subaru and Steve Smith to anyone looking for a new or used car.I think that Nick was very professional and the irony is that he was the first one I dealt with and he did not pressure me to come back and test drive when ready. Again, no pressure and lots of patience on his part.As soon as I got home there were already two e-mails waiting for me, one from Nick Smith and the other from Nate Wade Subaru thanking me for my business and a request to fill out this form which I have now completed, with pleasure.

Steve

Jun 20, 2014

Went to Nate Wade on a Friday morning around 10:30am and had to hunt down a salesperson (this may be good or bad depending on who you are). We found a car that we wanted to drive. Took about 10 min to find the keys. We drove the car and really liked it. After driving it--and moments before saying "let's do it"--the sales person informed me that it was a lemon-law, branded-title vehicle. There was nothing on the car informing us of this...there was something on-line, however. He tried to convince us that it wasn't a big deal, but we didn't feel comfortable and left. We went to another Subaru dealership and found the car we wanted...but they didn't have it. So, they said they could do a dealer trade with Nate Wade. However, Nate Wade refused to do a dealer trade because we had been there earlier in the day. Overall, very unimpressed...

aaronc778887878787878

Jun 20, 2014

Mario was very helpful in my car selection process. I would recommend him and Nate Wade Subaru to anyone who is looking to by a new or used Subaru..

SarahWelker

Jun 20, 2014

I was a first time buyer and had a great experience at the Nate Wade Subaru dealership. The sales representative I worked with, Nick Smith, was super helpful and answered all of my questions very quickly via email. I would definitely recommend this dealership and I would buy here again.

AlexWu

Jun 15, 2014

My car buying experience was absolutely fantastic, and Gentry exceeded all my possible expectations. I was given a fantastic price with absolutely no pressure and always felt welcome and taken care of. I had a very clear price breakdown, and was shown around the lot for different packages and features. Gentry kept excellent communication with me as I was in another state, and keep me up to date regarding the car's arrival, paperwork, and services. After picking up the car, Gentry showed the numerous standard features of my car and also helped me setup the bluetooth. Subaru really cannot have better representation than that from Nate Wade Subaru, and I look forward a few years down the line to purchasing another Subaru with them.

mt2slc

Jun 11, 2014

I recently had the pleasure of working with Carla York at Nate Wade Subaru. She is as good as it gets. I never felt pressured or talked into a situation I was not comfortable with. And the few minor/cosmetic concerns I had with the car that I fell in love with, Carla took care of for me without hesitation. I have been in Sales for a very long time, and recognized a sincere and dedicated advocate for my needs immediately in Carla. I will recommend her, as well as the rest of the staff at Nate Wade, anytime I am asked!

RobSargent

Jun 5, 2014

This is my third Subaru, second from Nate Wade. We had a very enjoyable experience long into a very busy Saturday evening. Nick and Nick are quite a team. I look forward to a long happy relationship.

Rushton15

Jun 4, 2014

Great expirence with gentry he was awesome and took my concern into consideration. I feel like he really cared for me and understood my situation

Stormylong

Jun 4, 2014

Just bought a New Subaru Forester from Nate Wade Subaru; everyone was genuinely friendly. We worked with Mario Tonelhe was exceptionally helpful, patient and knowledgeable. Nick Poulos handled our paperwork effortlessly to purchase our Subaru. Also, thank you to Robb Patterson, you were very helpful.Cheers,Steve and Lisa Long

cmcimos

Jun 1, 2014

We purchased a new 2014 Subaru Impreza for out 17-year old daughter because it is the safest car in it's class. We purchased the car from Nate Wade Subaru because of the Costco Auto Program. It was the easiest car purchase we've ever had; Costco has a pre-negotiated price with this dealership. But the best part was to working with Nick Smith, our salesman, and Nick Poulos, the Finance Manager. They are both knowledgeable, professional, and friendly. I highly recommend the dealership and the staff---they exceptional!

Mary

May 31, 2014

I just bought my third car from Nate Wade, and as always, it was a stress-free and enjoyable experience. Brock Kassing has assisted me with all of my cars, and I have always trusted his expertise and professionalism. Buying a car doesn't have to be an awful or dreadful experience--in fact, at Nate Wade it's just the opposite. Nick the business manager is hilarious, and signing papers to go into debt is quite fun and amusing. I highly recommend it. It is clear that this dealership cares about its employees and its customers, and I know that my relationship with Nate Wade will continue for a long time.

mkienitz

May 30, 2014

I have been a customer of Nate Wade Subaru for 20+ years, for both sales and service needs. I have taken 4-5 cars there over the years, and purchased three from the dealership. The service center is excellent--from the people who check me in, to the mechanics, to the shuttle driver, to the desk people who process the invoice. Unlike the stereotypical fear of visiting car dealerships, Nate Wade will not disappoint or frustrate. It is obvious that the company treats its employees well, which translates to the employees treating their customers well. There is an atmosphere of integrity, honesty, friendliness, and professionalism. I am not exaggerating--it is a great business with customer service at its focus. Recently (this week, May 2014) I have negotiated and purchased a new car. It has been an unstressful, entertaining, relaxing experience. Who can say that about a car transaction? Bottom line? Nate Wade is GREAT.In particular, I would like to thank Brock Kassing, Derrick in the service center and Nick who arranged the financing. Every one of them went the extra step.

jovonkilmor

May 29, 2014

Nick Smith was very attentive to the needs of my family and was very patient with me talking to my wife on the phone and showing her all the cars that were availible. I will be sending my friends and family to your dealership to speak to Nick, he made the my new car purchase enjoyable and comfortable. Thank you for the awesome experience.Dan Smith

mcevans7

May 29, 2014

I am not versed in the negotiating game of buying a new cars. As I visited a couple of different dealerships, I took the salesman at his word when he said he gave me their "best price". If the salesman's price was too high, I simply went on to the next. When I went in to speak with Nick Smith, I told him I wanted his best price. He gave me a price that was well below the other dealers in town. If you want someone who is invested winning you business, Nick Smith at Nate Wade is your guy.

Critalann

May 27, 2014

I always have a good experience at Nate Wade. I bought my first Subaru from Nick in 2011 and requested his services again to trade it in for a new one. He helped me find the one I wanted and gave me a great deal. There was a minor problem with one of the tires on my new Subaru that I discovered the day after I purchased it and the dealership offered to reimburse me for the work that needed to be done. I love my new impreza!!

cduignan

May 23, 2014

Gentry was friendly, informative, and above board with all the information. I felt I was able to make an informed decision on the vehicle because of Gentry's expertise. There was absolutely no pressure whatsoever on any step of the process. My fiance and I fully intend to use Nate Wade (and Gentry) for our next vehicle purchase in the years to come. Nick was a character. We enjoyed his honesty and humor. Again, we felt that we were in good hands.

lsnow579

May 23, 2014

Gentry was so helpful and made my car buying experience stress free and easy. I am very happy with my new car and look forward to visiting Nate Wade for future services.

cduignan

May 22, 2014

Gentry was friendly, informative, and above board with all the information. I felt I was able to make an informed decision on the vehicle because of Gentry's expertise. There was absolutely no pressure whatsoever on any step of the process. My fiance and I fully intend to use Nate Wade (and Gentry) for our next vehicle purchase in the years to come. Nick was a character. We enjoyed his honesty and humor. Again, we felt that we were in good hands.

KBinks

May 5, 2014

We were so pleased with our experience at Nate Wade Subaru. We were completely taken care of and they have continued to take care of us. Their customer service is remarkable and we were given a great price on a new Subaru. Mario took time with us until we found the right fit for us, he was very patient and helpful. He has also followed up with us several times to make sure we were happy and to see if we had any questions about our new vehicle. Rob made sure we were getting a fair price and was also so helpful in making sure we were getting a car that would best fit our needs. Steve was also very helpful through all of the paperwork process. I would recommend them to anyone and everyone!

osparker

May 2, 2014

Nick Westover is the best car sales person I've ever dealt with! We came in to Nate Wade Subaru dealership with some specific request for a new vehicle and even though this car was not on the lot, he researched the available cars throughout Utah and found one in Ogden Utah and got permission from his manager to trade a vehicle on their lot with the one that we wanted up in Ogden. Nick then personally drove the traded car up to Ogden, picked up the car that we wanted and drove it back. His entire day was spent on just helping us get what we wanted. I'm sure he must have missed out on other sales opportunities while devoting his entire day to my wife and me. Never once did I feel pressured to buy a vehicle from their dealership or to sacrifice something that we wanted for what they had available. After being introduce to the other members of the Nate Wade dealership team, I do feel like being a part of the Nate Wade family and that they are truly interested in my satisfaction as a customer. It has been very refreshing to deal with someone as professional, knowledgeable and caring for their customers as is Nick Westover is. I look forward in doing more business with Nick and the Nate Wade dealership team.Thank you for your service,Steve

Ruger338

Apr 30, 2014

I travel a great deal on business and wanted to surprise my wife on her birthday with a new Crosstrek. I submitted an Internet inquiry and was connected with Carla York. Carla made the whole process so easy and the bulk of it was done by e-mail. She found the perfect car (and then held it for me for nearly a month). Set-up a test drive to evaluate the vehicle and then worked with me to get it configured and literally all the paperwork done prior to my arrival. I signed a few forms and we were on our way. She helped me stage the vehicle in my neighborhood for a morning surprise for my wife, yep big bow on the hood and everything. Bottom-line, great dealership and people. This is my second purchase at Nate Wade but it will surely not be my last. Thanks Carla for making my wife's surprise everything I hoped for.

Kelsey.dub

Apr 28, 2014

I loved my experience at Nate Wade Subaru! They helped me get exactly the car I wanted, and treated me like a friend throughout the whole process.

lsnow579

Apr 28, 2014

Gentry was so helpful and made my car buying experience stress free and easy. I am very happy with my new car and look forward to visiting Nate Wade for future services.

Cstolworthy

Apr 23, 2014

My wife and I came to Nate Wade after our primary vehicle died. We were a bit stressed, because we hadn't planned on replacing our vehicle yet. We had secured an auto loan through our credit union when we went to Nate Wade. When we got there, we informed Craig of our price range. He showed us vehicles well within the range we had specified, and we were never pressured to go outside of it. Craig was super helpful, and patient. He let us test drive several cars, informed us of the differences between them, and was generally very knowledgeable. After we decided on the vehicle we wanted, we sat down and filled out the paperwork. We then met with Steve Yates, who also didn't pressure us at all. He informed us of our options, what they all mean, etc. He also asked if he could shop around for an auto loan and possibly secure us a better rate. We agreed, and we were super happy we did. He managed to get us a loan that was SEVERAL points lower than the loan through our credit union. As a whole the experience was awesome and we will be back for SURE when it comes time for a new car. I have always been wary of dealerships because of the bad reputation a lot of them get. I would highly recommend Nate Wade Subaru, you won't be disappointed!

cstolworthy

Apr 23, 2014

My wife and I came to Nate Wade after our primary vehicle died. We were a bit stressed, because we hadn't planned on replacing our vehicle yet. We had secured an auto loan through our credit union when we went to Nate Wade.When we got there, we informed Craig of our price range. He showed us vehicles well within the range we had specified, and we were never pressured to go outside of it. Craig was super helpful, and patient. He let us test drive several cars, informed us of the differences between them, and was generally very knowledgeable.After we decided on the vehicle we wanted, we sat down and filled out the paperwork. We then met with Steve Yates, who also didn't pressure us at all. He informed us of our options, what they all mean, etc. He also asked if he could shop around for an auto loan and possibly secure us a better rate. We agreed, and we were super happy we did. He managed to get us a loan that was SEVERAL points lower than the loan through our credit union.As a whole the experience was awesome and we will be back for SURE when it comes time for a new car. I have always been wary of dealerships because of the bad reputation a lot of them get. I would highly recommend Nate Wade Subaru, you won't be disappointed!

annaet133

Apr 14, 2014

Gentry was extremely helpful and was willing to get me what I wanted. He beat other competitors prices and was friendly throughout the buying process. I was well informed about the car as well as buying fees, there were no surprises at the end when the purchase was being finalized. Anyone looking to buy a car from nate wade should go through Gentry, you won't find a more helpful salesman.

Ashley_G

Apr 11, 2014

We were nervous to buy our first car, but Nick Smith was laid back, let us take our time, and so friendly! We felt absolutely no pressure in taking our time to decide which car we wanted to purchase. I don't know anyone else who can say that buying a car was a fun experience! We LOVE our new car and were so impressed with the experience! We are recommending Nick Smith and Nate Wade Subaru to everyone we know!

mattpalmer222

Apr 9, 2014

Mario Tonel was very helpful in the purchase of my first Subaru. I had already found "the one"online and he provided low pressure assistance in test driving and price negotiation. It was my first car purchase and he was particularly accommodating to my new guy questions. Paul Burt worked out financing and was great. He took the time to go through every option with me and me find the best interest rates for my particular situation. After having researched and knowing exactly which car I was interested in purchasing, these gentlemen made the rest of the process painless.

bcordova

Apr 7, 2014

I was not sure we were going to get a car for my daughter but with the help of young Nick and older Nick..they did an amazing job and got my daughter into a great car. The experience was just wonderful.

debijhc

Apr 7, 2014

I could not imagine a smoother more enjoyable car buying experience. Nick Smith was super great to work with. He was not pushy, he was honest, competent, knowledgable, and genuine. I feel I was given a great trade-in value for my Toyota, and a very fair price for my new Outback. I purchased through the Costco program, which made it very simple; I knew the costs up front. Nick helped me find the perfect car for me, and his patience helped reduce my anxiety. After selecting the perfect car I was able to work with Nick Poulos in financing. Nick P was also great to work with. Nick P did not try and push me to buy all the extras, but explained all the options to me. I felt able to make financing decisions that worked best for me, and totally dug the zero interest rate! I have already, and will continue to recommend Nick Smith at Nate Wade Subaru. Thank you so much for all your help. I am looking forward to a continued relationship with Nate Wade Subaru.

brakon

Apr 5, 2014

We came in a bit late to the dealership but that didnt stop Nick from spending his time with us and showing us all our options given our budget and needs, he pointed us to our future car and made is feel great not only with the purchase, but also made us feel great of doing business with Nate Wade, with all the good things he had to say about the company and how it takes care of its customers.Will definitely recommend Nick and Nate Wade, thanks!

candshansen

Apr 5, 2014

I have bought and sold several cars and I must say this was the easiest and the best experience I have had with a dealership. Nick was very knowledgable, attentive and helpful. I really appreciated all the time he spent helping me online, on the phone and in person with my purchase. A very wonderful experience overall.

Mscheidler

Apr 3, 2014

I bought through the Costco auto program, which took a lot of the hassle away from buying a new car. I enjoyed everything about my experience at Nate wade subaru

AStrebel715

Mar 30, 2014

The staff at Nate Wade was friendly and helpful. Nick Westover helped me select my Impreza. He was knowledgeable and attentive. The process of purchasing the car was not complicated and I feel a got a great deal as well as a great car.

Aberjean

Mar 27, 2014

We love our new car and the experience we had at Nate Wade Subaru. We didn't feel pressured or hassled by the salesman at all and got the best price for our certified pre-owned 2014 Subaru Forester.

bctthueson

Mar 27, 2014

No pressure, to the point (we did not stand around), very professional - knew the product and took the time to walk us through the tools and toys. Reviewed the options but did not "push" a product. Wrapped it up in one visit. These folks are at the top of my list.

Dggurr

Mar 26, 2014

Very friendly. I test drive four cars at Nate Wade subaru, and each time I was allowed to go alone. Car buying process was quite painless. Nick is a very personable guy, he remember my organic chem exam, good thing too I had forgotten it was today :)

knelssubaru

Mar 21, 2014

I had a great experience at Nate Wade Subaru. Nick helped me find the perfect car with the exact specifications I wanted. I was able to test drive it and he showed me how to use the instrumentation and adjust them to my desired settings. He was friendly and professional. When giving me a price he was very fair. We told him upfront what our plans were and I felt like he dealt with us in the same honest way. I didn't feel like I was just another sale to him. He worked hard to make it fair for all parties. I had thoroughly researched the car and I knew what a fair price was and I had no problem with the price I was given. I still had to make sure I was ready to buy the car so I needed a couple of minutes to decide, I asked what time he got off and he said 5, it was already 5:30. He didn't rush me at all even though he was suppose to already go home. When I did decide to buy the car he stayed while the financing part was completed and then proceeded to make sure that I was comfortable with my new car and ready to drive home. He didn't leave until I did, which was at 8:30. He was a great person to buy a car from. I will refer anyone interested in buying a Subaru to him and this dealership. I also had a great experience with Paul Burt. He was friendly and professional. He explained all of the options very clearly and he answered and invited any questions that I had. I didn't feel like he pressured me at all, he just explained what I could purchase and why I should. When I decided what to do he didn't try to talk me into anything else. He respected my decisions and was very nice to deal with. I thoroughly enjoyed my experience at Nate Wade Subaru. This was my first car buying experience. I love Subarus and I will be returning for any future purchases and will tell everyone interested to come to Nate Wade Subaru. Thank you!

SeanNguyen

Mar 21, 2014

Do not trust Roger Bird! We came in to look for a use car to buy, and at first, the encounter was great. He asked what is it price range we are looking for. To which we replied "5,000 to 10,000." We looked at the first car which he introduce to us. It was an older car, but not what we were looking for, so we went and took a look at another one. We saw a car that was priced about 12,000 dollars. Not too far from our quota. We had just started to ask him. "what is the price of this vehicle?" He then quickly "NO,NO,NO! This is not what you're looking for! You can't afford it!" Honestly, if people that rate him that highly, then I don't think that you've seen his bad side. I don't think that Subaru is bad at all, but this guy should get fire for what he said to his customers. I don't know if it's the fact that we were driving our old car into the dealership or other reasons that made him do what he did, but I think what he did was completely wrong. The Acura next door has excellent service, and I think that you would be better going to that one.

idontlikethisreviewprocess

Mar 17, 2014

Mario was awesome. Though he tried to up-sell me to another car he was very quick to listen and react to what I had to say regarding the car I was interested in. Once we had found the one that I was looking at online, he was good to provide me as many details regarding the car and other "backlot specials". Even after the sell was made he was prompt to notify me of any further paperwork that had to be done. It was a pleasure working with Mario.

SamuelElmer

Mar 12, 2014

I came in with a price in mind and a model I wanted. From the very start the staff was friendly and accommodating. I let the salesman know what my price range was up front, and he worked well within that range. I never felt pressured to go outside of my price range. I also loved the ease I was able to test drive any car that I wanted to. That helped me to pick out the car I wanted (which I love).

Atronomy101

Mar 6, 2014

Mario was very helpful in helping me find the car I want, as well as working with me to get payments that work for me. Would recommend.

beckyhoward

Mar 6, 2014

I have been shopping around for a Subaru for about a year now. I have done my research and knew what I wanted. I contacted Nate Wade Subaru about two weeks ago about a used Subaru and it sold before I could get there, I then contacted about another used Subaru and it also sold before I could get there. I live an hour and a half away and I have two little girls so it makes it hard to get down there. I spoke with Gentry and he was amazing. He kept me up to date on these cars so I wasn't making the drive for nothing. He found me a new car and made it work for me to try another car I loved (and bought). He went above and beyond to help when I got there. Helped with my kids and car seats. He had my car appraised by time I was done test driving and made everything quick and painless. I am very happy with my buying experience and I would not hesitate to tell my friends to shop there, Thank you so much and loving my car! Becky

Illajohnson

Mar 4, 2014

My experience with Nate Wade Subaru surpassed my expectations. Doing this on my own was a comfortable and very easy experience for me. I appreciate all the help and advice that was provided and would recommend them highly.

TheDeafMontanaDude

Feb 20, 2014

As I live in logan and have school and work, I was unable to coordinate an ideal schedule. Dustin at Nate Wade, along with Gentry, have been VERY helpful in smoothing any rough edges with regards to test driving--having the car cleaned, inspected and ready. They've gone above and behind what's expected of a dealership. After all, they DO have a reputation to uphold, being one of the nation's oldest Subaru Dealerships and the top one in Utah. So they're very motivated in backing that up with their efficient service! And they ACTUALLY respond to their customers--when they write a review that suggests that they were not satisfied with any aspects of working with Nate Wade.

RuthMorgan

Feb 19, 2014

My last car was a Honda. Loved the last dealership because it was low pressure and no sales tactics that really turn me off buying a new car. I decided to try several different dealerships looking for that new car. One of my stops was at Nate Wade Subaru. Mario Tonel was on the grounds when my husband and I started looking around. He was informative, helpful and gave me the same low pressure "because the cars sell themselves" approach. When it came time to pick my car and buy it, we looked Mario up again and worked with him to select it. The whole experience was great. The open house they hold once a month for new buyers was a first for me. Loved it. My first 5,000 mile service went exactly the way they said it would. No appointment, just drove up dropped off, waited about 15 minutes and I was out of there again. Great service. I had my last car for 14 years and hope to have my subaru longer.

duchida

Feb 17, 2014

Fantastic service by Mario. We has such a great experience with our first purchase with Mario, that I did not hesitate to call on him again for our second Subaru new car purchase.

joanna7373

Feb 12, 2014

Best car buying experience ever. Mario was non-pushy and didn't force or rush anything. I have never been in and out of a car dealership with the car that I wanted and financing in place so quick. Very impressed... I love my new car and will for sure be back when I am ready to buy again. Mario is a great sales person and I will refer him to anyone that is in the market to buy a car. Thanks for making this experience a postive one....

Dbreisch

Feb 11, 2014

Our Son has bought several cars from Nate Wade and is friends with Brock Kassing. So it was because of his recommendation that we chose to shop at Nate Wade. I went on line and saw two cars that interested me. I was contact by Brock and he invited my wife and I to come into the dealership. He introduce us to Nick Smith and we were given the keys to both vehicles to test drive. NO pressure NO hard sales pitch, Just friendly customer service from Nick Smith. We are completely satisfied with our purchase and will and have already made a recommendation to my neighbor! Thanks to Nick Smith and the team at Nate Wade!

ufo1

Feb 11, 2014

Have you ever pulled your vehicle into a service center and been told that you "don't" need service? It happened to me at Nate Wade. I had taken my Chrysler mini van to another dealership for service and an inspection and I was told that it needed a lot of work. I was told that "without the work, the car would not pass inspection". I was skeptical....so I pulled the car out and took it to the service center at Nate Wade. Mitch inspected the car, not knowing of the previous appointment that I had at another dealership. He fixed a few minor things with the vehicle. To say the least, the car did not need "a lot" of work and I left the Nate Wade service center with a small bill and a new appreciation for a service center and employees that do things "right"....based on what a customer truly needs and not on what the dealer thinks they can "sell" them. I am now on my third Subaru with Nate Wade and I have never been to another dealership for service. Mario Tunel has sold me two of those vehicles...and he is wonderful to work with. Thanks to all the friendly employees at Nate Wade...I am probably a customer for life.

xxCJxx

Feb 11, 2014

I have bought a total of 3 cars from Nate Wade, all Subaru's. Overall the sales experience is low pressure and quite easy. The service department has been easy to deal with as well.My only negative experience came on my last purchase. I was trading in my existing car with low mileage and the person responsible for evaluating my trade-in came back from the test drive claiming my clutch would need to be replaced. This was news to me and would take $1,000 off the trade-in value. I protested that the clutch was fine to my salesperson and viewed this as a tactic to pay less for my trade-in. The salesperson then went to the service manager and had him drive my car which he said was fine.On a positive note when my new car was in service for a check engine light (a bad sensor) they took the car out for a test drive and found the clutch to be quite worn and replaced it under warranty.

rldiehl

Feb 10, 2014

I have purchased several Subaru's from Nate Wade. I have used their body shop and service department. I have been completely satisfied with the work performed and their professional friendly personnel. Whenever I have had a question or problem in service or sales they have always responded and taken care of me. I have worked with Mario in sales for years purchasing several Subaru's from him, he has always been honest, upfront and has taken extremely good care of me with my purchases. I highly recommend Mario.

d_dearden

Feb 10, 2014

Mr. Tonel did something rare within the often-parodied car buying experience: He let the car sell itself. Mario was patient with our multiple visits and model search. While we ended up with an Outback, Mario made sure we were able to drive a variety of models with different options. I mean, it took us about three weeks to make a decision and Mario was there all the way. Not once did he say "what do we have to do to get you in a vehicle today?" Nor did he insult the other cars we were considering. The Outback sold itself, but Mario was the reason we bought from Nate Wade.

JulieWillardson

Feb 10, 2014

Mario was extremely helpful in selecting our first Subaru. And such a nice guy! There was absolutely no pressure to buy, which is such a great change from other dealerships. I've also had great experiences with the service department. Reasonable prices, and prompt turnaround time, plus there are goodies to munch on while you're waiting. :) I love this place!

1archie1

Feb 9, 2014

We went to the dealership with the car in mind that we wanted, a Forester 2.5 XT Premium Standard Shift. Mario Tonel was very helpful and found the car for us in their lot. We told him we were with COSTCO, so he worked out our price based on that and we received a very good deal considering our trade-in of a 1993 Isuzu Trooper for the Cash-For-Clunker program. The good service has continued with our maintenance visits to Nate Wade Subaru.

joycebrimley

Feb 9, 2014

I visited the dealership two or three times before I bought my new Impreza. After my first visit, Mario knew what I wanted and kept "an eye out" for the model I requested, He answered all my questions and helped me decide whether to wait for the 2014 model or to go ahead and get the 2013. My husband is "old-school" and thinks all car salesmen are dishonest. Mario took that all in stride and patiently addressed his concerns. I had a great experience at Nate Wade, and I love my Impreza. Mario made buying a new car easier than I thought it would be. Thanks.

Tregeagle

Feb 9, 2014

We have purchased our last four vehicles from Nate Wade. Two Subaru's and two Hyundais'. We come back to Nate Wade every time we are looking to purchase a vehicle. Mario Tonel has always been the first person we go because he is knowledgeable, helpful and has always worked hard to find us exactly what we need. He doesn't push us or over complicate the buying process. We have recommended him to our family and friends and will continue too. Nate Wade has a great service dept and we appreciate the loan officer Nik. We appreciate how quickly the buying process is at Nate Wade. We will continue to use Nate Wade Subaru.

1234cd1234

Feb 8, 2014

My experience with Mario Tonel and everyone at Nate Wade Subaru has been very pleasant. There was never any pressure put on me at any point in the process. Mario was very patient while showing me available vehicles and other order options. He gained my trust when discussing costs, there were no "hard sell tactics". He also supported me in the finance process. I appreciated the time he took to explain and set up the car features once I purchased my new car! Even several days afterwards, Mario took time to answer questions and assist me with a special order. I love my new car and I have since recommended Subaru vehicles to my friends and more specifically Mario at Nate Wade Subaru.

AnaKR

Feb 8, 2014

I purchased my Subaru from Mario nearly seven years ago and it was the best purchase I have ever made! Mario was no-pressure and allowed me to think about it and take my time (although I had pretty much made up my mind when I saw it). Great customer service! I'd recommend Nate Wade Subaru to anyone.

arniewatson

Feb 8, 2014

Our old Subaru had over 260 thousand miles so we decided to go Subaru and keep the old one as a spare. Mario made the purchase so easy and simple which was so refreshing not the slick talk you get at places.

barskidc

Feb 8, 2014

My experience in working with Nate Wade Subaru has been positive from the beginning and continues to be so during regular service. They go the extra mile to make customers feel confident and to ensure their satisfaction. I would highly recommend this dealership. There is no question why they are the #1 Subaru Dealer in this region. If you wish to purchase a new or used car, go ask for Mario Tonel - He's the best sales associate I have dealt with in a long time.David

erijohns

Feb 8, 2014

This was my wife's and my first experience buying a car after our marriage. We really enjoyed Mario's tone and his obvious detailed and exact knowledge of Subaru models over a number of years. He's not a pushy salesman at all, and made the experience much less stressful. We test drove an Outback and a Tribeca, and Mario let us take them off the lot un-chaperoned. We also test-drove a Honda CR-V, and that salesman took the more traditional approach and sat in the back seat. I really like Mario's way of doing things. My wife and I could talk frankly about the car and come back to the lot with any questions.

fishfrank

Feb 8, 2014

Mario was very patient showing us various cars and models and describing their features of each. He encouraged us to test drive and discussed our trade in in a fair and friendly manner. He and his manager were willing to negotiate on price.Later I took the car back because of a minor problem - no handle for the jack. Mario quickly showed me where it was stored (different place than my other Subaru).

Johner

Feb 8, 2014

Nate Wade Subaru was great to work with all the way from the sales staff to the financing. We have purchased two Outbacks from Mario and have referred another sale to him, we have been more than extremely satisfied with his professionalism and willing to work with and for us.

Lauriedav

Feb 8, 2014

Nate Wade is GREAT to work with. I'd had a car accident and needed a new car ASAP. Mario got me in a New Subie immediately. He and Steve(? Finance) arranged for my new Outback and financing while waiting for settlement from my accident! Yay! Yay Mario! And the service center ROCKS!

olgajarrell

Feb 8, 2014

We are extremely satisfied with Nate Wade Subaru and the continued service we receive. It all begins with Mario Tonel our sale person, he's most engaging and ready to assist with any issue you might have with your Subaru. We drive 45 miles (one way) past twoSubaru dealerships to purchase and service our Subaru, because of people like Mario.

bradford7

Feb 6, 2014

They were very honest and straightforward. They explained where all the fees were coming from. Great car as well. They showed us all the defects so it didn't feel like they were trying to scam us.

Kboston

Jan 31, 2014

Fantastic experience. No hassles, no pressure! Gentry and Dustin were awesome! Extremely helpful, friendly, polite and knowledgable!! Nick was very thorough and fabulous! Everything was explained to me. I felt all my questions were answered completely! Buying a carat Nate Wade Subaru was a great experience. I would recommend them to friends and family!

lchid60

Jan 28, 2014

My salesperson, Nick Smith, made my experience great. He was super from my first internet interaction through the sale of my new car.This is my 4th Subaru and won't be my last.

Tipsy98

Jan 23, 2014

It was a very pleasant car buying experience. All of the people we worked with work informative and helpful. I would recommend this dealership to anyone.

sengar

Jan 22, 2014

Nate Wade Subaru accommodated our busy schedule and was open on New Year's Day, when other Subaru dealers were closed. Carla responded quickly to our email inquiry and took great care of us at the dealership. We felt very comfortable finalizing our car purchase with her during our initial visit on the same afternoon we emailed her. The process was simple and their pricing was great! We appreciated Nate Wade's participation in the Costco discount program which enabled us to purchase our car below dealer invoice.We love our Nate Wade Subaru!

mholzman

Jan 21, 2014

Nick was very helpful and friendly. THe dealership was good. Nick made the entire transaction seamless. The finance department was also helpful and I received an excellent interest rate.

SuzMartin

Jan 19, 2014

Nick Westover answered my questions completely. He even went the extra mile to help me understand why an estimate from another dealer (for after-market leather installation) might have been different. He offered some alternatives for getting the leather installed immediately. The sales process was relatively painless. And Nate Wade offered me more for my old car than the other dealer, so I felt like I was getting a slightly better deal. The dealership has a comfortable waiting area, too.

Slcellie

Jan 16, 2014

Nick helped us get in the car we really wanted and was a pleasure to work with. He was not pushy and was very informative of all the tech specs of our new outback. He helped guide us through the car-buying process seamlessly. Would highly recommend!!!

wfchiang

Jan 12, 2014

We traded in a car and bought a new Forester. The sales and the manager are friendly. The sales service was also good. We would recommend others to select this dealer if they consider a Subaru.

dremex

Jan 9, 2014

Nate Wade Subaru was recommended to us by a friend after going through an unfortunate experience at a very pushy dealership. We were able to walk around the lot without being stalked by sales people and determine which cars we were interested in peacefully. When it was time for a test drive Nick gave us the keys and let us take one of the cars out. Upon return from the test drive he was super relaxed and no pressure, we asked a few questions and left.The following week we returned with the intent to trade in our current vehicle and lease a Subaru, again Nick was super helpful and we never felt pressured into making a decision. Paul was very helpful with financing questions and always left decisions up to us without trying the hard sell on extras.Overall we were blown away with how well we were treated and it made the car buying experience very enjoyable. We'll definitely recommend our friends.

Adunn01

Jan 4, 2014

I'll do it again.They beat the price of another dealership and were helpful.I told them what I wanted and they didn't waste my time trying to get me to buy something I didn't want.

ctelesco

Jan 3, 2014

I had shopped all around at different dealerships for this car and when I met Nick he made me feel comfortable with my purchase and eased my many concerns. Nick is the rare type by going the extra mile for his customers. Thank you Nick!

Tfrederickson99

Jan 3, 2014

I was not impressed with the first salesman i dealt with. He stormed off after snatching the papers he handed us when we told him the price was a little higher than we thought. However we came back after communicating with Nick over email. Nick was very helpful and friendly. he made it a much better experience than the first.

kerryha57

Jan 1, 2014

1st Gentry Mikesell is wonderful, and you will be happy working with him.I purposely did the whole shopping experience on the internet to avoid pressure. Numerous dealerships & agents contacted me. Some straight off told me they did not have the product I wanted, and would I settle for something I did not want. Why would I buy for the same cost something I didn't want? That group was immediately eliminated. I had visited 1 dealership just to see the cars to ensure it was a Forester I wanted. At the dealership the price of the add on's was significantly less than the price the online salesman from that dealership quoted me. They were also eliminated. It came down to Gentry and another dealership. I had 1 last question- "What is the final cost out the door?" Gentry told me to the penny. The other dealership didn't and wouldn't. Instead I was told "It's time for you to come in and meet with me", followed by a email from a supervisor who said the same. They were eliminated.I clearly wanted to do everything by email-that way everything I asked for, and they told me would be in writing. However, everyone except Gentry kept calling may cell phone, telling me to call them and discuss a sale. The only time Gentry called me was to let me know the car was in. Really liked that.Gentry answered all my questions, and never lost patience with me, and responded back at all hours. I was very impressed and wondered if he ever wasn't working.He kept me posted on how things were progressing, and also got me a loaner car for the last weeks around Xmas so I could get my shopping done (my clutch is going out, so the freeway was off limits).I brought the one loaner back because it was having trouble starting. Within 5 minutes they gave me another loaner - no questions. It also had trouble starting, but I learned that unless I had the break on it would do the same. Put the break on and no problem-learn something new every day.Come closing day, Gentry was very nice about me changing the time I would be there,and was there when I arrived. He took me straight to my new car, showed me all the features, and add ons' I'd requested, and wanted me to drive it to make sure I was happy (I was). Then went in for the closing. I unfortunately do not remember his name, but he was very nice. Gentry let him know that I didn't want to be pressured, and needed to have time to make up my mind. He didn't push, explained things well, and I was able to make a decision right then. Gentry has done a wonderful job of helping me though all the step and making me feel good about this decision. At the store when I was inquiring into thing like trunk trays etc, he took me over so we could check out the prices, but no pressure to buy. I will soon be buying some of the additions - they were very good prices. I guess I would never be able to say a price on any car was great, but I love Subaru, and have had one for 15yrs, and the other 16 yrs, so I know they are great cars. This is a Subaru, not a Nate Wade concern, but It just seems excessive the additional cost to buy one with the roof rack, seat warmers and reverse camera, My brother bought the basic Forester a few years ago and the roof rack and seat warmer was a basic. I did not like that fact act all.I must add that 3 times I have tried to email this to you and it is ticking me off, All the codes, emails, passwords etc have prohibited this. Will see if there is some way I can finally send this, and I'm just trying to give feedback requested. Not Good.

nead123

Dec 26, 2013

The experience was great, Costco program helps a lot knowing the price to start the process. WE were looking for that car and the car was there. So, buying the car was easy. Our credit scores were excellent and I was hoping for a better interest rate

JamesBallenger

Dec 25, 2013

First person to contact me was Gentry who gave me an internet price of 200 less than list. Then he introduced me to Paul who was able to get an apr of 8% which was less than the 12% my bank was offering. I planned to buy on a Thursday but Gentry was off so He handed the deal over to Nick. My flight got canceled due to weather, so I wasn't able to fly in until Monday. Nick kept in contact during the days in between answering all my questions. I came in Monday and met with Mr. Poulos who sold me the car. Great team you guys got and I felt like I made a new group of friends to go along with my car. I have never been to any dealership who made me feel more comfortable. Thanks guys...

susantse9

Dec 23, 2013

I had a great experience with Gentry in the sales department, he was friendly and knowledgeable. He even came to my house pick me up when I didn't have a ride. I I would definitely recommend your dealership to my co-workers.

jeneangoodsell

Dec 13, 2013

Buying a car has always been a very dreadful experience for me. I spent about two weeks shopping online for what I was looking for. I am so grateful for Dustin Marriott. When I finally found what I wanted, I went to the dealership and was promptly greeted by Dustin. What an ANGEL! I told him what I wanted, how long I wanted to be there, and what I didn't want to deal with. He was perfect & very accommodating. Then he set me up with Steve Yates...what an ACE! He was awesome. Quick, efficient, and to the point, plus he was SUPER FUNNY which made for a great time "signing my life away". Nick Smith got dragged into my Princess ordeal as well, once again, another AWESOME PERSON. He got me all set to go and even made sure I had my Utes frames (GO UTES!!!) on before leaving the lot. Who would have ever thought that there could be three, yes I typed 3, wonderful people in one dealership! My first Subaru, my first GREAT dealership experience, doesn't get better than that!Thank you Nate Wade team!

Dwrench13

Dec 2, 2013

I want to thank the team at Nate Wade that helped make this buying experience for my daughter a wonderful one. Nick, was very professional and straight-forward at all times and was very respectful of my daughter and helped her with understanding all the features of the car. Paul Burt, thank you so much for helping with the financing that will provide my daughter the opportunity to establish credit with the very reasonable priced loan. Gentry, thank you for turning over a clean car with all the support she needed to set up her Bluetooth and drive away understanding how everything works; you all made buying via email and a couple phone calls a pleasant experience.

JessicaBowden

Nov 25, 2013

In my experience in the past of buying a car people are pushy and want to get you into something and out the door. Nick Smith worked with my for days making sure I got the car I wanted at the price I could afford. He went above and beyond any other salesman I have ever worked with. He got me the car of my dreams and worked with another dealership to have it shipped to Nate Wade so I could pick it up. Then Nick Poulos got me the deal of a life time financing the car. He got me the same prices on the warranties that he arranged for my parents and treated me like family. He explained every step of the way in detail so I knew exactly what he was doing. Last but certainly not least Roger Bird showed me everything there was to know about my new car. He took time to show me the little details and the new eyesight system. In the past the sales team I would have worked with before would have just showed me the manual and that's it. Nate Wade took care of me hands down better than anyone else in the past. Thanks Nick Smith, Nick Poulos and Roger Bird!! You guys rock!

MaryLytle

Nov 23, 2013

Nick Smith was excellent from the first time I came in. Calm, friendly and no pressure. We tried the Crosstek, but didn't like it, and came back after trying other similar vehicles and purchased the Imprezza. Nick was patient and never tried to pressure us, which is important because we would have walked out. Good job Nick!

lsherry

Nov 11, 2013

Nick was friendly and very efficient. Our overall experience with the dealership was good. We are looking forward to driving our new Subaru ok ok.

Megrmor

Nov 8, 2013

When I first leased my Subaru with Nate Wade, I was very happy with the customer service. The sales people were not pushy and they seemed to know what they were talking about. A year later my tire went flat. I went to Nate Wade to get the tire fixed and they said they could not fix the tire because there was damage to the sidewall, they told me I would need to buy a brand new tire and have the tire company shave it down to the correct tread so it didnt mess up my AWD. I knew I had a gold warranty on my car but I was never told what the gold plan covers. When I asked the service man he told me my tire would not be covered under warranty. I had them quote me the price of one tire and the shaving. I was quoted $360.00, I knew that I could buy a brand new set of tires for $400.00 so I looked elsewhere. For five days I looked for a new tire at a different tire shop. Finally I went to Big O tires and they said they could get me a new tire and shave it down for $210. Before I bought this tire I wanted to make sure that Nate Wade couldnt cover it. I called once more and the man in service told me he didnt think it was covered so I asked him could you please make sure? he put me on hold. When he got back on the phone he told me that I had Gold and GAP coverage and they would replace my tire for no charge. He told me he would call me the next day to give me a date on when they could put the tire on. The next day he called me and said I will actually have to charge you $106 because the tire company covers only 75% of the price of the tire and its $45 dollars for the shaving of the tire. I was ok with that but I wanted to make sure that was the case so I contacted the financial manager at Nate Wade to make sure this was correct, seeing as I had been quoted wrong a couple of times now. The financial manager called me back and left a message saying the tire was free and to not let anybody take advantage of me. Sadly he did not realize that the people taking advantage of me were in the same company that he works with. An entire week later (still driving on a donut and waking up 30 minutes earlier to get to work) the day came to get my tire put on my car; the man working with me in service said it would be $106.00. At this point I was very unhappy with what was going on. I went to talk to the financial manager whom left me the message. He was on vacation so I had to speak with a different financial manager. This financial manager did absolutely nothing for me; he simply went to the man in service and took his word. Making me pay $106.00 for the tire, I was very upset with the way Nate Wade handled things and could not believe they could not give me the straight answer. Three days later I get a call from Nate Wade saying they had made a mistake and they needed to credit me back $45.00. This was a misunderstanding between the dealership and I. Fortunately Nate Wade was kind enough to reach out and make sure that I was a satisfied customer. I appreciate all that Nate Wade has done for me. I knew that Nate Wade gave great customer service and through all of this they still amaze me with their curious and helpful staff. If you are looking for a dealership with excellent customer service don't hesitate GO TO NATE WADE.

dewmad23

Nov 6, 2013

We went to Nate Wade unsure of whether or not we wanted to purchase a BRZ. From the instant we met Gentry, we liked him. He was kind and friendly and, most importantly, not pushy. He gave us the time that we needed to think about the purchase and helped us feel comfortable with our purchase price when we were ready to buy. I don't really know how to give him higher praise, except to echo what everyone else has said. If you're buying a Subaru in Utah - Nate Wade is the only place to go. (Trust me, we went to the other dealers, too...)Steve was also great to work with. He helped us get our financing figured out and took time to explain all of our options.We'll be back when we're ready for our next Subaru!

rjheld

Nov 2, 2013

My entire time at Nate Wade Subaru was great. Meeting and working with Nick Smith was the "best" car shopping experience I have ever had. And that's some 40 plus years of doing it! Nick was friendly, no pressure, easy to talk and relate to and answered all my questions and concerns easily. I would, with out hesitation, recommend Nick to anyone interested in shopping for a car, whether new or used.

BillKelleher

Nov 1, 2013

I could not have had a better, easy and friendlier experience than I had with Nick Smith and Steve Yates at the Nate Wade Subaru dealership. I bought a new 2014 Forester Premium and used the Costco Auto program to minimize the hassle of buying a new car. They all were professional, informative and attentive to me, and there was never a moment where I felt any pressure to buy the car or any services, plans, etc. I highly recommend them, and will certainly recommend and use them again.

mckeven

Oct 26, 2013

Nick Smith is a master of his trade. He worked non-stop to get the Forester we love today. He treated us like royalty and we felt loved and respected in every aspect. Nate Wade Nick is not an ordinary sales man. He worked in our best interest and never gave up on finding the specific model we wanted. Nate Wade is the most prestige Subaru dealership in Utah and Nick is the most chill and best associate to work with. If you're in the market for a new Subaru and you want to feel no pressure, get with Nick Smith at Nate Wade Subaru.

Outback2014

Oct 24, 2013

On November 15, 2013, I purchased a new Subaru Outback from Nate Wade with much of the preliminary work being done over the internet (enter Dustin Marriott). Subsequently, we visited the dealer, test drove several vehicles and made a decision on what to buy (enter Dustin, again, and Gentry Mikesell). On the day of purchase (enter Nick Poulos and Dustin), I spent several hours at Nate Wade, and it turned out to be the best, and I do mean "best", car buying experience I have ever had. All agents were most accommodating, sincerely friendly and interested in my welfare as related to a major purchase. Dustin, Nick and Gentry are now my friends, and they are welcomed to put their feet under my table anytime, whether to chat, have a drink or dinner. Thanks again to all; Nate Wade's business model can only make them a continuing winner in a very competitive industry. Wayne Knopf werdematq.com

Niladrish

Oct 22, 2013

I was quite apprehensive about buying a car from a dealer as I have always bought used cars from private parties before. However, Dustin Mariott and Nick Smith made it almost the easiest car buying experience for us. They were super responsive and very respectful in their interactions, never pressured us into making any quick decisions and very candid with their opinions about various aspects of the car and its pricing. They also let us have enough time with all the 3 cars we looked at and worked quite a bit to get us the exact trim we wanted. We have been back for a couple of small things (accessories and such) and again received great help from Nick and Dustin. Paul Burt helped us organize the financing and has helped us get a low rate and also advised us on a bunch of financial options - something I did not expect him to do, as some of them clearly did not fall within the purview of his responsibilities. My experience at Nate Wade has been great, only a little disappointed with the service department who put an accessory (a mesh net) in the wrong place - granted they did it for free. It was supposed to go right behind the rear seat, instead they strung it across the hatch of the car.Nick, Dustin and Paul are really easy to work with and I would recommend Nate Wade to other potential buyers.

jeepcj74

Oct 13, 2013

Nick Smith at Nate Wade was friendly and professional. Answered my questions and showed me all the features of the Subaru Crosstrek. Paul Burt walked me through the finance part of the sale and explained the warranties and add-ons for the car. I would recommend Nick Smith at Nate Wade for anyone looking for there next vehicle.

TrueCougarBlue

Oct 11, 2013

I enjoy walking into this dealership each time I do. It has a different feeling than most dealerships. You are not just a number to them. They take pride in their brand and what it represents. They are great vehicles for the climate here in Utah. This store does a lot of business, but they are still very personal and I like the cultural that the store displays. Even though they are making some renovations to the showroom, they still take great care to ensure that customers have a comfortable experience while visiting. I highly recommend working with Dustin and Brock in the Internet Department.

PeterAlfeld

Sep 29, 2013

Nick Smith answered all my questions completely and knowledgeably,took me on a very informative test drive, and thoroughly explained thecontrols of the car I wanted. He was straightforward about Nate Wadepricing. The price he proposed was satisfactory, a little below whatConsumer Union considered fair. The whole sales process was friendly,relaxed, and even enjoyable.

cassiday

Sep 28, 2013

My experience was great. Nick Westover was incredibly personal, knowledgeable and spent a lot of time with me pointing out the pros and cons of all the options. Also pointed out the virtues of a Subaru Outback and why it was uniquely suited to someone with my lifestyle. Steve Yates was incredibly knowledgeable and presented the virtues of dealer service contract and Zurich conditioning...sold me!

newtonleeds

Sep 16, 2013

It was a great experience buying a new Subaru from Nick Smith at Nate Wade. Nick explained everything and was very clear on our options. Thank you for a great car buying experience.

patrickpark

Sep 11, 2013

Positive and professional in all areas. Concerned with my comfort and genuine interest in my being satisfied. Explored options and eager to identify vehicle that would meet my needs. Thanks

Tarbear

Sep 5, 2013

We bought a brand new Subaru cross trek we love it so much we are so happy with it!! Our sales guy was gentry he was so awesome!! He was so genuine and nice he really made the car buying experience a great one!! Steve and Brock also helped us too and they are awesome too!!

BrianCAnderson

Sep 4, 2013

I was first contacted by Nick Smith after I submitted something online expressing interest for one of Nate Wade's Subarus. Soon after, Nick called me, and on that first call he told me--"You won't need to worry about having any manager come over to look over my shoulder or to put the pressure on--we don't do that here." That was reassuring to me because I am very skeptical of pushy sales tactics, which always make me feel like the salesperson has his/her own best interests in mind and not mine. Nick's promise was absolutely true--he was very helpful and patient, and I had a great experience! I would happily recommend him to anyone. Nick Poulos was also helpful and fun to work with. I look forward to buying again with Nate Wade Subaru and Nick Smith and Nick Poulos!

lovemywheels

Sep 4, 2013

I had a very good experience shopping with Gentry for my Subaru at Nate Wade. This was my third experience buying a Subaru and the best. My daughter set me up to meet with Gentry whom she had bought her Subaru through last spring, telling me she had a good experience dealing with him. I was not disappointed. He was genuinely friendly, kind, and courteous. We test drove the CrossTrek and the Forester being allow as much time as we needed with each. We never felt pressured at any time. He let the cars speak for themselves, explaining the features of each to compare, letting me decide what I wanted, giving me the information for each and his bus.card as I left. After I had driven both and had left I realized that he didn't asked for my phone number so that HE could make a followup call. Never had that happen before. It is always uncomfortable answering those calls. I later called back with my decision, more calls and ?s, & after a few days I bought my brand new Venitian Red Forester and loving it every day. Thanks Gentry.

deenerF

Aug 30, 2013

These guys are the best. I have bought two cars here in the past 7 years and had a very good experience. They have been fast to respond and helped me to get what I was looking for. The dealership is really nice too so if you do end up waiting for service there's a nice waiting area and people are friendly. They were fair in their pricing and the service was excellent. Purchasing a car was super easy and very quick with these guys and they really did all the leg work, it was great!

TanaHunter

Aug 24, 2013

Both Nicks were friendly, informed and kind. They were not pushy or controlling like many salesmen I have dealt with at other dealers. They went out of their way to help me make a decision and to explain everything from the car's controls to the warranty in a simple and direct way. They understood that my time is valuable, and once I finally made my choice, they got things rolling quickly and thoroughly. Nick and Nick were very patient and answered all my questions and if they didn't know the answer, they found out for me then and there. All in all, they are a great team.

Khayes2e

Aug 15, 2013

Buying a car was never this easy. I was pleased with the price that was offered for the vehicle I wanted to purchase and the price offered for my trade. I didn't feel the need to "negotiate" a price. I never felt pressured to buy a car and I didn't feel like I was being taken advantage of. I felt that I got a great car for a fair price. Nick and Nick were both great to work with.

Car4us3

Aug 5, 2013

My wife and I were looking for a Ford Taurus for sometime and found ours at Nate Wade. The price was very reasonable and worked extra hard trying to get our car so it meet our requirements. Thank you so much.

Remay

Aug 4, 2013

This is 2nd time we have purchased a new Subaru from Nate wade. It was the best car buying experience we ever had. The salesman was helpful, friendly and very knowledgable. When he was not able to find the exact vehicle we wanted, he located the vehicle at a dealer in Ogden, and was willing to take the time go go get it. Now that's great service!The finance manager was extremely helpful and took the time to explain everything regarding the financing options and services available. We have had experiences at other dealers over the years that were not so positive.We have recommended Nate Wade to all our family and friends, and so far, two of them have purchased vehicles. We will keep suggesting that additional people give Nate Wade a try. We couldn't be more satisfied!

justinjmackenzie

Jul 29, 2013

An overall excellent experience. The service was top rate and professional. All of my questions were answered and I did not feel pressured throughout the purchasing process. Highly recommended and we will consider purchasing again in the future from Nate Wade Subaru.

EdwardChuong

Jul 23, 2013

I contacted Gentry online prior to my move from California to Utah. In the weeks coming Gentry helped me pick the right vehicle and financing plan. Right after I landed, Gentry picked me up in my new Outback and drove me to the dealership. The whole process was quick and easy--was probably out in about an hour.

bansheeguy

Jul 22, 2013

We worked with Gentry to get a new Impreza, and he was very helpful in finding us the models that we wanted to test drive. He also helped us get a fair lease price even though we were first-time new car buyers. I would definitely recommend working with him. He's patient and won't try to push you into a car you don't really want.Our experience with the finance department was not quite as good. I felt like we didn't have time to ask all of the questions we wanted to ask, supposedly because there were more people waiting to go through finance after us. If I'm willing to spend a bunch of money on a new car, the least the dealership can do is not rush me through the financing process.

jrholmstead

Jul 22, 2013

Experience was great. I Conversed with Nick via Email from the Subaru website and he found the exact car we were looking for. Nick was great. Finance officer took a while to get to us but it was a busy Friday evening so all in all a great Experience.

Jon

Jul 16, 2013

To me, every car selling store looks and feel similar. The only aspect that creates difference among these stores is the amount of attention give to the customers. Apart from that, the quality of the after sales service also matters a lot. It is these features which I was looking for when searching for an appropriate car selling agency located in my vicinity. This was the reason I personally made inquiry with many of my closed relatives and friend and zeroed on Nate Wade Subaru. The service offered by this agency was according to the feedback provided to me. I am highly satisfied with them and suggest them to everyone who is looking for a appropriate car selling agency.

Michalina

Jul 9, 2013

I have visited this store many times. So, I can be considered a loyal customer. Although, I am quite choosy, but there are many good things about this store that had made me loyal to them. The best is the dedication of the executives working here to satisfy the customers. Customers here are often left alone. Exclusive attention is given to each and every visiting attention. This is the reason, why I feel so much comfortable here. There is always someone to talk to and I utilize my visit by asking many vehicle related questions to the allocated resource. Your attendee won't get bored of you. According to me, they feel happy to answer the queries and it results in formation of a good customer-seller relationship. It is due to this relationship I personally advice all my friend, family, and other near and dear ones to go for Nate Wade Subaru.

mixchalina

Jul 9, 2013

Yesterday, I went to Nate Wade Subaru. My objective was to purchase a new Subaru. However, being new to this city, I wanted to see the maintenance, service and parts department and also evaluate other aspects of the store. This was to make sure that I can get accomplished after sales service. This was the reason; I minutely evaluated each and every aspect of their services. Among all, I was most satisfied with their customer assistance. Apart from that, they also had a well functional and efficient work shop and I have also checked the price charged for the maintenance services and found it to be appropriate and economical. So, my verdict is 4 out of 5.

gtgf

Jul 3, 2013

Working with the two Nick's was great. Both were friendly, fast, efficient, straight forward, and made our experience very enjoyable. Nick Smith went the extra mile to secure our vehicle prior to arrival and keep us informed with every step of the way.

jtschabrun

Jul 1, 2013

I had a very positive experience with Gentry and Carla at Nate Wade Subaru. Before this, I only worked with the service and parts departments at Nate Wade (the best at any Subaru dealership in UT). Carla and Gentry made the experience effortless and were very helpful, communicative and responsive throughout. I have two young children and wasn't able to spend much time at the dealership. After setting an appointment for a couple of test drives, I decided on a model. Carla and Gentry really worked with me via phone and email to answer my questions and help me complete the purchase without spending a ton of time chasing my kids around the dealership. They never tried to sell me on things in which I wasn't interested, and Nate Wade's prices surpassed every other Subaru dealer in UT, even with a VIP discount through my employer at another major SLC Subaru dealership. They completed all of the paperwork for me, and I arrived to complete the purchase with Nick, the business manager. Nick was incredibly personable and helpful, and he was very candid about the services and benefits offered at Nate Wade. My family and I spent no longer than 20 minutes completing the purchase process, and then Gentry handed over the keys and gave me a tutorial on the vehicle's features (which Carla had also explained prior to the test drive). He helped me set up my phone through the bluetooth system and spent some time ensuring I was comfortable with everything.Carla and Gentry always returned my calls and emails promptly when I left messages, and I received great personal attention. I never felt rushed or pressured. I have and will continue to highly recommend Nate Wade to all of my friends.

ronessig

Jun 27, 2013

This is the second car I have purchased from Nick and I could not be happier with the service I receive from him. He is great at presenting the information I need and is not a high pressure sales man. He gives me the information and lets me make an informed decision- just what I want. Thanks very much.

williamschelsie

Jun 26, 2013

Contacted dealership about 2 used Subarus. Called to see if they were still on the lot even provided Manny with the car stock # and he informed me they were on the lot. Did the internet pricing online and was informed by Carla only one of the cars was on lot and the other wasn't even delivered to the dealership yet. Drove down to take a look at the car that was on the lot (as per Carla and Manny) and when we got there we were informed that it too was not on the lot, but at the shop. Not able to look at either of the cars I was interested in. Looked at a similar model. Decided to wait for the one in transit to reach the dealership to decide on whether or not to look at it. It came in on Wednesday, Carla reserved it so we could take a look at it and decide if we wanted to purchase it or not. Carla referred us to Nick Smith due to her not working Friday. Submit the information through the website for the financial pre-approval process to start days before setting up an appointment on Friday to try and speed up the entire process and specified we were working with Carla York (unfortunately, no one could ever find it, so I wasted my time with that as well). Set up an appointment for Friday and drove back down. Not only was the car not in good condition (cosmetically it was rough to put it lightly). Worked with Nick who knew nothing. Seems Carla had not shared much if any information with him as to our wants, needs and previous experience and communications. At first, he said neither of the Subarus we were interested in had gone through the shop and we would not be able to even talk about pricing or purchasing on either of them because of this (2nd wasted trip) then miraculously the car had been through the shop and they even had a mechanical write up. After working with the pricing and getting it to where we thought was reasonable we went to talk to Steve Yates. He pretty much turned us away due to being in a bankruptcy and not having a letter stating we could buy a car from our trustee. As per the bankruptcy laws in order to get authorized letter you have to show an unsigned sales contract so the trustee has some guide lines to go off of to write the letter and Steve told us our attorney gave us bad legal advice. SO...after 2 wasted trips, 4 uninformed employees and overall BAD experience, we went else where and when people ask us who to go to buy a car we tell them definitely NOT Nate Wade.

nmstoddard

Jun 21, 2013

I loved my experience at Nate Wade Subaru. Nick Smith was absolutely amazing to work, I couldn't of asked for a better person to work with in my car buying experience. He was helpful, informative, and comforting. I never once felt pressure to buy and felt fully supported in my decision.

Dr Dan.

Jun 18, 2013

I bought a used car at Nate Wade and an issue came up just after the sale. They really took care of me even after the sale. I am super pleased with the car that I bought there.

cathymooney2

Jun 12, 2013

Gentry answered my email inquiry and had the car I was interested in driving ready to go when I arrived. He handed me the keys and said I could take it up the canyon and test the power. I was surprised and pleased that he just let me take it and didn't mind that I had it for a couple of hours.

axnygaard

Jun 10, 2013

The staff at Nate Wade were so accommodating and friendly throughout the whole car-buying process. They really listened to my needs and treated me like a person, which was so incredibly helpful! I am definitely recommending these folks to all of my friends and family.

wstockmann

Jun 10, 2013

Great experience! Used the internet to shop, came in for test drive and walked out within 2 hours with our new car. Nick and Nick took great care of us. A very easy car shopping experience.

Gentlehunter5151

Jun 6, 2013

Dealing with Gentry was not one's typical experience with dealing with a "car salesman". I felt that Gentry was in fact guiding me thru the process of buying the car that I wanted. He took his time was very professional in the buying process. I got the right car for the right price. It was amazing that I felt no pressure nor experience any drama from anyone at Nate Wade Suburu.I actually shared with my friends who were admiring the car (that is what good friends do) not the car but the buying experience that I had purchasing my car from Nate Wade and especially Gentry Mikesell. That was actually more important than the car that I will experience for a very long time.

Milan81

Jun 4, 2013

Getting a new car is not so easy, especially if you are a first time new car buyer, as was the case with my wife and myself. After considering different cars, we decided to get a Subaru. We visited several dealerships and looked into different models. We got best prices from Nate Wade, and decided to go for a test drive. I contacted Gentry who gave me an opportunity to test drive more cars, to get the feeling for what I really wanted to see in a new Subaru. He was very friendly and helpful, and I enjoyed communicating with him. After a few more emails and phone calls, my wife and I went together to see and test the Forester that we have been waiting for. Gentry was a great host again, and he gave us all the details and an excellent price on the car. With the help of Paul Burt, who managed to secure us a car loan, we left Nate Wade in our new car! It was a great experience, and Gentry and Paul were very helpful. We are happy we decided to go with Nate Wade. Highly recommended!!!

Shirosake

May 30, 2013

While browsing the internet casually looking for new STi pricing, I NEVER imagined i'd have this positive of an experience with a car dealership - much less driving home the car i'd been dreaming of for over a decade. Within a single email from Gentry at Nate Wade, I had better pricing than a competing dealership (by thousands of dollars) and an invitation to come down and see the car. I took Gentry up on it and before I knew it, I was sitting in a beautiful new car ready to take it home. We had a conversation about the car and with ZERO pressure, he told me that if its the right time for me, then great, but if not, not a big deal and to go home and think it over. With that advice and wanting to make sure I did my due diligence, I almost immediately went to Nate Wade's competition and let them know of my experience with the service and the price quote and was told "Then go buy it at Nate Wade". That was the BEST advice that other dealership had ever given me as a week later I was driving home a brand new, 2013 STi and my wife was driving home a brand new 2013 XV Crosstrek (yes, we both bought new cars from them, that's how good the experience was). The entire sales process from looking at the car to signing on the dotted line was excellent and they did everything they could to be completely transparent, honest and easy to do business with. I'll even go so far as to say I trust everyone from sales to finance at Nate Wade - they are that good.In the weeks preceding and following the purchase, I've had lots of contact with Nate Wade regarding accessories, questions and various other items and honestly, I feel like I am a close friend of the dealership and not just another customer that walks through the door. Its an incredibly welcoming dealership and environment and another big reason why i'll continue to go back and refer everyone I know to go buy a car from them.Pricing is definitely NOT the primary driver behind me purchasing a car and honestly, i'll easily pay more to purchase from somewhere that has excellent service. With that, I am told quite often that i'm a somewhat hard person to please when it comes to customer service and in all honesty, I do take customer service VERY seriously. I rarely fill out reviews for decent service and only occasionally do write ups for bad service, but great service I will ALWAYS take the time to make sure others know how well I was treated and in this case, you CANNOT go wrong with purchasing a car from Nate Wade Subaru and Gentry Mikesell.

mercanbrack

May 27, 2013

Chuck was very helpful, even though we were only buying a less expensive used vehicle. He took the time to answer all questions and tell us all of our options. He tried to get everything done in a timely manner, even though it was a very busy Saturday. When I gave him my research on the blue book prices and suggested a price for the vehicle, he took it to management and they were very reasonable. Nick got my paperwork finished very quickly, and was really friendly. I would recommend Nate Wade Subaru and Chuck to all my friends.

SavannahMonson

May 22, 2013

I had an AMAZING experience at Nate Wade Subaru! Nick Smith emailed back and forth, called back and forth, and helped me out so much finding my car. I appreciate him so much. He was so nice and considerate. He was really helpful getting my car to the right price. Nick Poulos was awesome. Such a friendly guy! These two made my car buying experience painless. They were so friendly and funny. It was like buying a car from a friend. If I ever need a new car or any of my friends or family need a car, the ONLY place I'll recommend is Nate Wade and I'll send them all to Nick and Nick. LOVE THEM

Abbie13

May 11, 2013

Everyone was very nice and made my first car buying experience really wonderful. Easy to work with and gave me a great deal! Everyone I encountered was really nice

ZacRichins

May 10, 2013

I contacted the dealer via email and they responded very quickly. They were very eager to send me photos of the car I was interested in. When I visited the lot, Nick helped us and was a no pressure the whole time. He was helpful and friendly and showed that he cared about what was best for our family.

rshenrie

May 8, 2013

My recent experience with Nate Wade Subaru was a pleasant surprise from what you expect when you go to a dealership. Nick Smith was very professional, friendly and considerate. I never felt pressured to purchase or make a decision throughout the whole process. At my first visit and test drive, Nick was very helpful in taking me on a recommended route that showed off the features of the car. He provided a lot of information about the car and the dealership. Subsequent communication was helpful, informative and never high pressure. Thanks to his professionalism and low pressure, I returned and purchased a 2014 Forester. The sales experience was smooth and streamlined. They did everything to make sure questions were answered, the car was clean and had a full tank of gas. They reviewed the basics of the car to make sure I new how to operate things. It was a very pleasant, fun and enjoyable experience. I would definitely return to purchase another car from Nate Wade. I look forward to the new owner benefits and continuing to work with the dealer while I own the car. Nick Poulos made the paperwork and financing aspect fun and moving along. All in all the best car buying experience I have had.

Diansky

May 8, 2013

We enjoyed our time working with our salesman Gentry. We liked how he included all of the costs in the price so that there were no surprises. We did not however, feel very good about our time in the finance office (I can't recall the man's name). He was friendly, but we were repeatedly pushed to purchase a service contract. By the time we left we felt like we bought a lemon that would fall apart if we didn't add some sort of service agreement. Not a good feeling when you just spent many thousands of dollars on a NEW car.

Llamacakes

May 3, 2013

Thanks for all the hard work, I'm very greatful of all of you at Nate wade Subaru. I'll bring donuts and other goodies soon. Thank you!

alberto1445

Apr 15, 2013

Nick Smith was prompt to replay to my needs when I was looking for a new car. I am very pleased with his help, although I would have preferred a different color but it was not possible. Any way Thank You

Castorena28

Apr 15, 2013

It was the greates experience on car buying! We love the costumer service we recommend this guys to everyone You guys are the best of all !

dmj528

Apr 10, 2013

Several days after having had my car serviced, regular oil change, etc., I had a crisis: although the battery was fine, my car would not start and I had to have it towed to Nate Wade Subaru. Long story short: No charges for the loaner car while my car was at the dealer shop nor for the thorough examination to find and resolve the problem. I am and will be a dedicated Nate Wade Subaru customer based on this business's extraordinary service and customer relations.

MichaelOrme

Apr 5, 2013

This was my first experience with Nate Wade and the Subaru brand. I was a little worried because I did not know anyone personally that worked with Nate Wade. I contacted Gentry via email initially. He was very friendly and willing to answer any questions I had. No pressure at all. He was not "fishing" for a sale. He wanted to make sure I was doing the right thing for myself. I felt I could be completely open with him without feeling he was trying to take advantage of me.Nick Poulos was the finance manager I worked with. Nick is an amazing guy. He knew what I was looking for and he was able to exceed my expectations. I'm not sure what kind of magic he uses, but I've never worked with a finance manager that was willing to work so hard for me.Overall, Nate Wade and their employees have been very helpful, they treat you so much different than a stereotypical dealership. I'm blown away at the experience and treatment I've received.

combatmediccaleb

Mar 30, 2013

I began my car search online as most people do now, and requested an e-mail quote. Within 5 minutes Nick Smith had replied with the requested information. I met with him several hours later, drove the car (2007 Subaru Outback), worked out a final sale price and he had the car sent to the shop for final touch-ups. When I went to complete the sale and pick up the car, the process was seamless and the dealership had far exceeded my expectations with the car. I had already received a pre-approval from America First, and Nick Poulos was able to finalize the sale with their approval so I did not have to go back to the bank. The entire staff that I had interaction with were all very professional and not at all pushy as I have experienced with many other dealerships. This has by far been my best car buying experience and they have definitely earned a customer for life!

gmaka

Mar 29, 2013

The two gentlemen I worked with, (salesman and finance) were very polite, friendly and knew what they were doing. They did not seem to have "no clue" about their jobs as I see in so many people I encounter. thanks for all their help. I would come to your dealership again but I am thinking of will like my Subaru and not need to purchase for quite awhile.Kathleen Andersen

zelkin101

Mar 29, 2013

I had a very pleasant experience at Nate Wade purchasing my first new car. The sales staff were very friendly/patient and helpful whilst I journeyed to find the right car. I would recommend the dealership to others.

jasonbernhisel

Mar 28, 2013

This was an excellent visit and car buying experience. Lamar Moody was the most relaxed sales person I have ever worked with. It was so nice not to have any pressure or have to go shake the managers hand. It was a flawless experience. Can't recommend Lamar enough!

cjwright

Mar 27, 2013

I was just browsing online and found a car that I really liked, emailed Gentry and he sent me the information and invited me to come take a test drive. I showed up the same day to test drive and he got right to work finding the car and then sent me on my way to drive it. When I finished the drive he didn't bombard me with a lot of questions he just wanted to know if I liked the car. Which I did! After that he stayed in contact with me for a week to make sure financing and everything was in place for me to make the purchase. There came a time that I didn't think I was going to be able to make the purchase, but he wasn't going to let this car slip out from underneath me. He did everything he could and talked with Nick to make sure I could get a good deal on financing and drive away with my first big auto purchase. They both did an amazing at their job, actually I wouldn't even call it their job, they made it more of a friendship than a job. I can say this because I have been to many dealers and haven't been treated as well as I was at Nate Wade Subaru. Even my mom was excited to be helping me make this purchase and she doesn't really like dealerships or car sales men. Overall my experience was AWESOME!!!

MeganTippetts

Mar 22, 2013

I had a great experience at Nate Wade Subaru. They were helpful, knowledgeable and I didn't feel pressure to buy or pressure to hurry and make a decision. I didn't plan to buy a car when I walked in the door and I walked out with a new car that I am very excited to drive around town! Thanks to Nick, Kirk and Paul for making it an amazing car buying experience!

Zaki0525

Mar 20, 2013

Gentry helped me to find a perfect car that meets my needs. It was my first time to purchase a new car, so I was a little bit nervous. Gentry was there to answer all my questions and I didn't feel like I was pushed to purchase or anything. First, I went in to do a test-drive on Subaru Impreza...and I ended up getting a Crosstrek! I'm so glad that Gentry offered me to drive it! I'm so happy with my new car and it's good to know that Nate Wade will take care of my new car for years to come.

lakgiray

Mar 18, 2013

From start to finish, great car buying experience. All went the extra mile to get us the car we wanted and to get us financing. There was no pressure and responsiveness to our needs and questions. Everyone was very friendly and supportive.

loriencourt

Mar 18, 2013

I have been dithering about whether to buy a new car for 6-7 months. I loved my old car and wanted AWD again with as many of the features I currently have in my high miles BMW325x1 as possible.Gentry was very helpful and supportive. The actual buying ( leasing) experience was so much better than the previous experiences I have had at other dealerships.I'm even confident that my needs will be addressed after I drove off the lot.Thanks.

Samijhall67

Mar 15, 2013

I had the pleasure, yes pleasure of buying a car effortlessly from Nick Smith! He was informative and genuine. Not pushy at all. I had been in a 20 car pile up on 215 in an Ice storm, so needed to replace my totaled car. I was dreading dealing with the whole car buying situation, I hadn't even had time to buy Juice for my house lately, let alone have time to pick out a new car.Nick was so great, he handled everything with precision and I would recommend him and Nate Wade to anyone I know who might be in the market for a car.Thank you so much.

Shasta288

Mar 8, 2013

Great experience overall. Will gladly recommend this to others. Helped me get financed for a great car at a great price. Thank you so much.

eprystas

Mar 2, 2013

NO pressure, NO haggling, NO surprises. I was kept well-informed of every step along the way of my purchase. I came away with a sense of genuine trust, far from my typical experience with automobile purchasing.

mjgrant

Mar 2, 2013

We initially contacted Nate Wade Subaru online to request an e-price on a used car we were interested in. Nick Smith got back to us with a great quote very quickly; however, as we were still in the shopping around phase, we didn't move forward on the purchase. Fast forward a month later, and my husband and I were finally ready to purchase. When we contacted the dealership again to see if the vehicle we liked was still available, we were so pleased to find that it was. We went in to the dealership that very afternoon and had a great experience. Everyone we interacted with was extremely friendly and helpful. Nick Smith was great to work with and honored the e-price he had quoted us a month before. We also worked with Nick Poulos on our financing and were very impressed with his expertise. We ended up with a much lower interest rate than we expected and are so excited about our new (to us) car. This was our first car buying experience, and after hearing horror stories about dealerships we were pleasantly surprised with how easy and enjoyable our time at Nate Wade Subaru was. We'd highly recommend this dealership to anyone.

sencerxl

Feb 22, 2013

Super happy with our experience at Nate Wade with Gentry & Steve. No pressure sales, good selection, and super friendly and honest. We were really impressed with the finance department getting us an awesome rate for a first time car buyer, as well as covering our 148,000 mile car for another 100K & 5 years! Felt like they had our best interest in mind throughout the whole process and really helped us get into the car we wanted.

acadams2013

Feb 20, 2013

Working with Gentry at Nate Wade Subaru was a wonderful, trustworthy and straightforward process. This experience resulted in me purchasing my first car. Gentry was responsive through email at the start and during each visit he remembered all the details of the process and made sure I was satisfied with my purchase. I feel confident returning for service in the future.

tammonson

Feb 19, 2013

This was the best car buying experience we have ever had! Everyone we worked with was helpful and pleasant to work with. I would definately recommend the dealership to our friends and family. We will be checking with Nate Wade first when we need another car.

CJamis