Nutley Kia reviews

xanda

Mar 10, 2015

Awesome buying experience, loved the customer service. I am so overall happy! Would def recommend to others! Professional and friendly in one, was SUPER comfortable through the whole procedure.

onix07110

Jan 7, 2015

I was so surprised how great the entire personnel of this dealership are. I went there, when this was Buick dealership, and did not have a good experience. And on Saturday January 2, 2015, due to the bad weather I decided to check Kia out, and I do not have enough words to say how professional, knowledgeable and really caring all these "guys" are. Went, in the past, to different dealerships, some were decent some, left right away, but so great like Nutley Kia I did not experience up to know, and I did not hear from some friends/family such a great experience.And the place looks so nice and friendly and very clean.From now on, this will be the first place to go for any needs I will have in the future. Thank to all the employees of Nutley Kia dealership.

Terry Ann

Nov 3, 2014

I purchased my car 1 1/2 years ago and this year my son needed a new car we went right over to the Nutley Kia Dealership and had the pleasure of working with Carlos. Did not feel pressured to make a decision. Very smooth experience - from test driving a couple of cars to signing the paperwork. Go see them. You will not be disappointed.

lathwal

Sep 25, 2014

This was my first car shopping experience. I visited one other dealership and the salesman played games and wasted a lot of time, then proceeded to call me daily afterwards to continue to try to push the sale. At Nutley Kia the staff was helpful and polite without being pushy. They were straightforward which I really appreciated. I would highly recommend this dealership, and I absolutely love my new car.

ferprincon

Sep 3, 2014

I bought my car year and Half Sportage EX 4WD, I changed the oil every 3k miles but the car started to rust too fast the muffler is like 5 years old car, the support of the engine is rust the passenger seat is making noise and the brake rotors are broken( when you press the breaks the car produce excessive vibration). The car was bought in February 2013, I thinking the quality of this cars are not really good.When I went to the dealer the customer service representative treat me as a crazy He told me I invent the problems No friendly guy. He never pass the car to a technician and he says I have the experience and you car have no problems and the warranty no cover rotors and rust. This thanks Good the car is a lease, And I will return it and when my lease finish and I will try different brand.I hope this review help you to take a purchase decision. NO KIA!!! This company doesn't know How treat your clients.Nutley Kia the worse dealer, advice try other dealer.

jeff.nach.5

Aug 10, 2014

They are a HORROR STORY! I was supposed to keep my plates.....they got me new ones and expected me to pay 107.00. As it stands I have made arrangements to have the car voluntarily repossessed and they will suffer in the end with their dealer recourse agreement. They will tell you a payment but the next day when you go to pick up the car its 40.00 higher. I found out from a manager at Kia finance they got a rebate with the higher payment. DO NOT BUY HERE!

HTeker

Aug 7, 2014

From the moment I walked in, to the moment I stepped out with my car I was amazed at the professionalism and care I was treated with. The entire dealership bent over backwards to get me the deal I wanted. Joe Dimaggio, was amazing and truly made me feel like I had known him for years. I would recommend everyone in the NJ area who is interested in a KIA to not look any further and go to Nutley dealership ASAP.

Cristina Rosario

Aug 1, 2014

Being 21 yrs old and a woman. i thought i was going to go in there and there were gonna try and get over on me. But the sat me down and explained everything to me. I was dealing with John and Ian and they were great. The finance manager was amazing. the works wonders for me i just got my car yesterday and i love it.would def recommend them to anybody. !!!!!!!!

Suliki

Jun 29, 2014

The staff at Nutley Kia was and remains to be outstanding! This is my second time purchasing a car with Nutley Kia and will probably continue seeking their guidance and support when purchasing a car in the future. Not only do they work with you, but they do with genuine interest in helping you find the best deal. They walk you through every step- from choosing the best car for you from their awesome selection to getting all the paperwork in order- all is done in a very patient, understanding, and friendly manner. No questions go unanswered. Best of all, they continue to provide support long after you have left the dealership. I highly recommend Nutley Kia and it's staff to all! It also doesn't hurt that the dealership itself is welcoming and super clean. :)

debrawadeeulau

May 28, 2014

What an awesome buying experience. I went looking over a week ago for the perfect pre-owned car. Little did I know that the exact car I wanted would be located at the first dealership I walked into, Nutley Kia. I was approached slowly by Matt which by doing so allowed me to peruse the vehicles at my leisure. Once approached, Matt carefully listened to my questions and answered them accordingly. He took me over to the certified used vehicles where I found my car. It was a recently traded leased vehicle with low mileage. Perfect for what I was looking for. He immediately said, hop in and let's take it for a drive. I immediately fell in love with the car. Once we arrived back at the dealership, the deal making began. I was amazed at how helpful everyone was especially when they learned that I was not going to buy the car unless my new job came through. So they allowed me to put a deposit on the car I wanted. I was truly amazed that they held it over a week until the new job came through without any hassle. Today, nine days later, I purchased the car. Matt cheered me when I walked into the dealership about getting the job. This made me feel really special and that my being there was not just about getting the car. Would I recommend Nutley Kia... You bet. And yes I will buy there again. I feel like a young kid who just purchased their very first car thanks to Matt Zarcone and the fabulous staff at Nutley Kia.

Maddy57

May 28, 2014

My first experience with this dealership was wonderful. No high pressure sales people. Staff was accomodating, knowledgeable and honest. I would highly recommend to anyone!

Nconte1951

May 28, 2014

A wonderful experience from start to finish. The you man that sold me the car for my son was very engaging and a true professional , thank you Nutley Kia

carguy731

Apr 30, 2014

My whole family have bought there New Kia's from Nutley Kia and have had an experience like no other!I'm 110% proud to say that I have bought my New Kia from them as well and now understand what all the hype is about! I walked in and met Tim Sweeney ,which was the General Manager John Sweeney's younger brother. What a sweet talented young gentleman!They made the process easier and entertaining which allows me to say the best experience I ever encountered while buying a new car!I then met Todd (Finance Mgr) which secured my loan and in detail explained everything completely and professional!They are a bunch of great guys and would highly recommend anyone looking for a new or used car to go see them 1st !! Because your first stop, will be your last stop!See ya again for my son and daughter's new cars!

Poti13

Apr 9, 2014

My husband and I were at many many dealerships while car shopping this time around. We leased a brand new ford and wound up going through the lemon law process so we were very careful this time around. So about 15 dealerships later we wound up at nutley kia. Wish we came here first!! Tim was a great guy to deal with. Todd in finance is one of the most honest guys in the business. They walked us through everything and Todd gave us some ins and outs of other dealerships and how they screw people. It was refreshing to walk out happy and confident. I would recommend this dealership to everyone. By far the most wonderful experience I have ever had buying a car. Nikki

a1969

Apr 2, 2014

when we first walked in we were greeted very promptly. we spoke to a salesman james he showed us a couple of cars that we were interested in. we thought that the salesman was not very informed on the cars he was selling so we walked out. we then got a call back to see another salesman. we went back and was introduced to tim/ we got a fair price on a kia sportage and john helped out on the final price we were very satisfied. the car is very good .the service was great

Murlee

Feb 25, 2014

Family owned dealer. Very nice and friendly people to work with. They took in a dead car and gave me a fully loaded 2011 Mazda 3s. The car is so HIGH TECH, I thought I was driving a rental. Thank You Nutley, Kia dealership for taking good care of me.

SusanHeckel

Feb 2, 2014

I just bought a new Kia Optima at Nutley Kia. James was my sales associate, and he was fantastic. His honesty was truly refreshing, and I feel that I received an excellent deal. The entire experience from the time I walked in the door to the time I drove off the lot in my new car was definitely an A+.James asked questions and listened to determine the best car for me. He patiently allowed me to test drive several different vehicles. He didn't want to sell me "just any vehicle" - he wanted to help me find the exact car I was looking for that suited my needs and desires.James was thorough and detail oriented, and took the time to answer all of my questions. He was very respectful of my time, and the entire process went very smoothly and very quickly. My fiance recently bought a Jeep at a Jeep dealership in NJ, and his buying process was alot more involved and tedious - not nearly as speedy and efficient as Nutley Kia was.I also traded in my car, and I feel I received an excellent price on the trade in. This is not usually the case with trade ins at dealers. Be sure to check them out!I highly recommend this dealership.

Dangersyn

Jan 26, 2014

Matt was my greeter and the person handling my transaction, he was very courteous, helpful and knowledgeable. I could only give him my highest and all the recommendation I can. Todd and John were there to assist with my financing and everything went smoothly. I did not plan to drive out to the car but everything was effortless, I did drive out with my new car and I am happy with my purchase and glad I went to Nutley Kia.

Droopydraws

Jan 15, 2014

My husband has had 2 vehicles with KIA so I started my search there. I needed a new vehicle but had no idea the deal would take place same day thought I was just shopping & going to think about it. Wound up trading in my car and getting the car & deal that worked out best for me. I had wanted to look at the Soul for awhile but was not sure thought the Sportage would have been better choice but once I drove the Soul and the guys worked with us then I was sold, took the car home very same day took about a total of 3 hours. Service was very good and I am quite happy with the car so far & hope to continue to be happy & a return customer.

gelsi

Dec 13, 2013

Worst place to be,no trust on them,reap costumers off.couldn't be done for alignment in 3 hours,make me pay for new parts,try to overcharge me,the second appointment after agred with the first technical for 1 more hour of work to be done ,the costumer service try to convince me that the work needed is 3 hours.when confronted them with what the agreement I had made they try to justify that the deed a mistake.the day of the work done they try again to charge the amount of the alignment and the parts replaced, this is not what you call a service the experience was that they stole my money.terrible never again.

camille0123

Dec 5, 2013

Visited Nutley Kia once, looked at the Forte and test drove, our salesman James was very informative without feeling pressured. Then checked other makes and models, value for the money was not there nor was salesman attention. Went back to Kia and talked price on a really nicely equipped Forte with James, he got us a great price and a lot of extras and went out of his way to have the car prepped. I can't say enough about our buying experience and finance went smoothly, the quality and value for the money of this car is impressive.

JudAnt22

Nov 5, 2013

IT WAS THE BEST DECISION I MADE TO DO BUSINESS WITH NUTLEY KIA. WHAT A DIFFERENCE IN DEALING WITH A SMALLER DEALERSHIP THAT A LARGE ONE THAT OVERWHELMS YOU....THE SALESPERSON I DEALT WITH ERIC FIELDS WAS FANTANTIC, AS WELL AS THE FINANCE MANAGER.....THANK YOU SO MUCH NUTLEY KIA!!!!

bluiyes56

Sep 10, 2013

GREAT EXPERIENCE, COURTEOUS, KIND, CARING AND PRICE WAS RIGHT. CARLOS RIVERA, NEW SALESMAN, I WAS HIS 1ST SALE/LEASE. GREAT BUNCH OF GUYS. WILL GO BACK

DonnaTylenda

Sep 9, 2013

My overall experience with Kia Nutley was excellent.Everyone, especially, David Silvestre worked really hard to get me what I wanted and to help me out.From getting the exact vehicle to working out the financing, they were amazing.I would highly recommend him and the whole Kia staff to my friends and relatives.

Shannonmarie4

Sep 4, 2013

This Kia has the nicest and most friendly people you will ever meet! I was impressed by how well they worked with us to fit our budget instead of their own. I'm a young driver and have never leased a car before and they didn't try to trick me or rip me off. I will be sticking with them for a VERY long time! Excellent job!!!! Thumbs up!!

mjwarren29

Sep 1, 2013

Probably the best new care sales experience I've had. Comfortable, no "sales pitch", and a hard working staff to help me walk away with the car I wanted at the price I could afford.

jogruttadauria

Aug 24, 2013

The employees at this dealership worked together to help make what is usually a dreadful experience, a most pleasant one. We entered Nutley Kia with no intention of buying, but the deal was too good to turn down. I would recommend this dealership to everyone.

marly2drx

Aug 17, 2013

overall great experience and very happy with my Kia forte. Javier and management really worked with me and gave me a great price that fit within my budget!

rene421

Aug 10, 2013

Juan the salesman and Todd in finance were great. I would recommend Nutley Kia to my friends and family... They were professional and very informative of the car I purchased.

mamalococo

Aug 6, 2013

The atmosphere in Nutley Kia is friendly and energetic. My salesman, James was excellent and went over and beyond not only explaining in detail what I was getting in my new Forte but made me feel completely relaxed and confident in my purchase. From the test ride to the completion of the sale it was a pleasure dealing with the people I had to deal with from James V. to Todd Porter and the also the finance gentleman (I think he name was Ed). I would recommend Nutley Kia to everyone! Bravo on their excellent sales team and service team also.

russillo2

Aug 6, 2013

I was greeted in a friendly professional manner while I was at the dealership. Honesty and knowledgeability of their product was very evident. Wonderful staff !

10lafayette

Jul 11, 2013

Todd met me as I walked in and I communicated that a close friend referred me there because he had a previous great experience. Todd introduced me to James and they collectively worked with me to ensure my needs were met. No pushy sales tactics: very professional,across the board.Rich KearneyI added James to my wonderful experience. I mistakenly wrote Chris as the sales person. Old age can do that!

tutnan

Jul 8, 2013

After having a problem with our old card, we went to dealer and were treated by friendly & respectful people, they were very helpful and cared.

queiruga91

Jul 6, 2013

I walked in , and they welcomed me with open arms! i told them exactly what i wanted and they worked good with me to help me get a decent price i could afford. They Explained everything so well, and made sure i left secure and happy! I will never go to another car dealership in my life. They made it home.

hartunglaw

Jul 4, 2013

I am most appreciative of the manner in which Jim, Christian, and Ed handled my buying experience at the Nutley Kia dealership. They were most helpful in explaining the value and benefits of owning a Kia. The experience was such that I would surely recommend Nutley Kia to my friends interested in purchasing a new auto. Congratulations on having such a fine staff.Ed

jreyrey

Jul 2, 2013

Buying experience went pretty well. They had the exact model with option package I wanted and since I did not live that close I discussed the price over the phone. I came in and they honored it and let chuck take over the sale. I had a few snags with my sales man about a small check and my plates being picked up but it worked out ok. While going to pick up my check (that was not ready) and my plates I had a concern about the AM radio. I was bothered that the check was not ready and I was already having problems with the car. They sent me to service and after an hour hour they parked my car in a spot where 1 am station came in. Then told me that it was area and that was as good as it would get. I brought it to another dealer they changed a faulty part and now the radio works as it should. I would not likely go back to this dealer for service or use the same salesman again.

LSampedro

Jun 24, 2013

The seller Juan Negrin was great. He is very professional and hard working. Everyone at Nutley Kia when the extra mile to get me exactly the car that I needed. I would definitely highly recommend them to my friends.

unkown2

Jun 21, 2013

I purchased a Kia soul on may 20,2013 Chuck smith was my salesspecialist i was told to return my old license plates to dmv plates aredamaged cracked dented and peeling i had them for 12 years chuck saidi would be getting new plates. And i agreed that i wanted new ones. tomy disappointment on june 8, 2013 when i came back to nutley kia to pickup my registration and i thought the new license plates. I was asked doyou have your license plates. I said no i dont chuck you told me to turnthem into the dmv. Its a good thing i still had them at home i had to maketwo trips to nutley kia that day.Why would i want to put old dingy lookinglicense plates on a new care that didnt seem right ended up being pulled over by the police because the plates and vin came back to nothing and almost got my car towed they were nice in the beginning but once that got my money everything went down hill from them i wouldnt recommmend these guys to anyone poooooooooooor service

lou51

Jun 18, 2013

When I bought my new car in January 2013,it was damaged taking their Nutley Kia decal off the back,the car was still given to me in hopes I would not see it.Well I did and it took two days to fix the repair...what a bummer. And my salesmen RICHARD he was useless all he wanted was good ratings so he could get his commission I would never buy their again.Great price BAD service in my opinion.KIA the corpation gave me $50.00 for the aggravation I went tru

Jonathan_K

May 25, 2013

Wanting to comparison shop and knowing what we wanted, we went to several dealers across NJ with the same vehicle parameters. Nutley Kia stood out in terms of their sales efforts and customer service in selling the vehicle. Other dealers in our search only paid lip service to such a notion. Our sales guy was James, who listened to us and worked on getting us what we wanted, when, and how. He even offered to give us a lift home after we returned the insurance rental earlier in the day and were without an easy way home. Jennifers email ads were what originally brought us to that dealership. Even Christian, the sales manager, spent time with us, in listening and getting us what we wanted. He is a highly proficient and effective sales manager and heads a strong sales team that knows customer service. Our only issue dealt with the temp registration they issued, which expired before we got the permanent one. But that can be explained by the fact that our registration was out-of-state.

humbydnc

May 17, 2013

I had an accident in March of 2013, my car was totaled. After checking with my KIA dealer and others, I was disappointed for the lack of service or caring after an accident. BUT one dealer, not only provide me the out most care, sit down with me and discuss my options in regards to my current totaled vehicle; that was Nutley KIA. More than anything else; they care. I was not just a number or another sale, but a member of the Nutley KIA family. I recommend Nutley KIA.

aliciaqui

May 11, 2013

I had a very pleasant experience at Nutley Kia. Richard was accommodating and effective. He was patient and made sure questions were answered in a timely manner even if he didn't immediately have a response. I would recommend Nutley Kia to a friend and already have.

Mikegp1

May 10, 2013

Robert was great to deal with durin purchase but after was poor. Still after 3 weeks I have to plates and my temp has expired. Ed was very pushy and poor customer service when calling back in. They will not let you leave the dealership until you purchase. They put our vehicle on your insurance before they even get financing.

divalison

May 1, 2013

I had no plans to get a new car yesterday when I visited Nutley Kia. I had already been to Toyota, Honda, and several other dealerships, just to look at what was out there and see if there was any car I would be willing to get to replace my old Jaguar, which I loved. I hadn't liked the service anywhere, or any of the cars. Then yesterday I saw a Kia commercial, and was intrigued.First I called Nutley Kia and got Jennifer Biennas on the phone. She was so real, welcoming, witty, and knowledgeable about the cars that I suddenly decided to just go there. When I arrived, Jennifer introduced me to Chuck Smith, who worked with me ALL DAY and into the night. I was there for seven hours. No kidding. I'm not an easy customer. I went on six test drives, and at the end of the day, when it looked like we had a deal, my husband arrived and I ended up changing my mind and starting the process all over with a different car. What was nice was that there were so many cars to choose from that I really liked, and which were all so comfortable to drive. What was also nice is that Chuck didn't even bat an eye when I told him we had to start over with another car.While we were waiting for the paperwork I left last night with a really great car, a Kia Optima, and a feeling that I would recommend Nutley Kia, and the employees there, to anyone I know who is looking for a new car.

brylach

Apr 29, 2013

I had a great experience, from start to finish...Nidia made a great first imptression on-line...Rick is a wonderful salesperson and listened and spent an incredible amount of time with me to find the right car at a great price and showed me the entire facility...Dave, Christian, and everyone I met at Nutley KIA were equally as friendly...

decolores

Apr 27, 2013

this guys are great,even knowing that Rick's son was in the hospital all night due to emergency surgery, he never left and made sure we had all the paperwork done, and that our brand new car was waiting outside ready to take home with us, he went through everything again making sure we understood all the fixtures of the car, etc. Everyone was very polite and we recommend everyone who wants to buy a car to come here to Kia in Nutley and see Rick, he is the best...great guy, honest, sincere, and a good person..you wont be sorry.

pswoods

Apr 24, 2013

What a great experience. Nutley Kia made buying a new car very easy and it was a pleasure to deal with the staff. Eveyone was straight forward. They made you feel very comfortable. You felt that the staff were working for you. The customer came first. Rober Saylor did an out standing job.

tehoyoo

Apr 11, 2013

Had an extremely bad experience with this dealership. After a few hours of unsuccessful negotiation I had to go to work at 8:00pm. The salesman offered an interesting deal on another car near closing. I told him I had to go to work and asked to lock the monthly lease payment on a contract so we can negotiate the next morning. He also informed me that I would have to leave a deposit of $500 which he verbally agreed 3 times that my deposit is refundable. I asked him that this is not a contract signing to purchase the vehicle, but to lock the monthly payment because he said that day was the last day to take advantage of the incentives. Let me add that no lease form indicating any numbers was given to me. Also I did not give him any personal information for a credit check. I came in the next morning to find out the car was sold to me without giving me any financial information about the car. I was surprised and thrown back by this because I specifically told the salesman I was not purchasing the vehicle. I asked to give me the lease form to display the cost of the car with the residual value and other financial information. He told me he could not give me that information till after making a deal. I asked him who in their right mind will purchase/lease a vehicle without knowing any financial information. I asked to see the finance manager and he also would not cooperate and give me any financial information of the car. After their unprofessional actions, I asked for my $500 deposit and they would not honor our agreement. I spoke to the owner and he would not listen to my explanation and belittled me. I was misrepresented and conned out of my deposit which they are holding illegally. I did a lot of research regarding deposits on how dealers con consumers daily. Please be aware of this practice and research online how to protect yourself against great talking salesman. If you are duped like I was, there are numerous government assistance: Attorney General, Consumer Affairs, Better Business Bureau, Small Claims Court, social media, and the local news. I have contacted all of these departments and are all assisting to me to get my deposit back. I hope my posting will help a few people. Thank you.

mariajoe

Apr 8, 2013

Nutley Kia is the place you must stop to shop for a new car!!!! Sales associates are friendly and informative. Kia cars are surprising beautiful and reasonably priced. Our associate James was patient with all our questions and very pleasant. Ed and Jennifer made us feel comfortable and right at home!!!

junehosong

Apr 7, 2013

I was very satisfied with this salesman, he tried his best to fit a good price for me and made a good estimate. He really helped me try to get the car that I wanted. He was not only selling me a great car for a price that I liked but was also friendly, helpful and nice. I was glad to have him as my salesperson. I am definitely satisfied and happy that I got this car and the price I got it for with his help. He made sure he was happy and I was happy, he did a great job.

RalphieandThea

Apr 4, 2013

The salesmen were not pushy, but very helpful at the same time. We are not impulsive people, but ended up finding what we wanted and making a deal on our first visit! We were very pleased with the detailed help in understanding our new vehicle and the overall service. This was really the best dealership we had ever been to, and would definitely recommend them to our family members. We know at least 3 other people that would consider visiting this dealership since we raved about our experience there!

sharonmoolenaar5

Apr 2, 2013

I would like to thank Nutley KIA, Ray Hernandez and David the Financial man of the day. Who helped me accomplish having what I so wanted.A new car. They were accommodating, professional and very courteous. The place was buzzing, I had to wait but it was all very worth waiting for. I had a very bad experience with Paramus Hyundai. They were none of the things this establishment is. They were liars, cheaters and did not return phone calls. I will spread the word of my happiness with Nutley KIA. THANK YOU SO VERY MUCH !!!!!!

MoJartins

Apr 1, 2013

Great salesmen that was easy to talk and work with. Robert explained and help me understand what I was looking for and needed. Will definitely recommend his service.

devita868

Mar 30, 2013

I truly enjoyed my car shopping experience. The sales people aren't just friendly they are also knowledgeable. The entire staff was kind and courteous, my customer experience was great and I would recommend anyone to this dealership!

gsteel24

Mar 28, 2013

We visited Nutley Kia just to get an idea for a future purchase.We left with a new Kia Soul and one of the best experiences ever buying a new car. We would recommend Nutley Kia to any of our friends or family members and we are looking to have along term association in the future.

argumedo410

Mar 25, 2013

My husband and I both bought new cars at Nutley Kia and received the best service from our sales rep, Rich, and everyone else there. The staff is very knowledgeable and courteous. Would definitely recommend to anyone in the market for a new car.

ddeedles73

Mar 25, 2013

I had the most amazing experience with this dealership especially Rick. The staff is friendly and very accomodating and will work to get you the best deal possible.

Jeffreywallace

Mar 21, 2013

I had a very pleasant experience overall. Chuck was very knowledgeable and he helped me make the best choice for my needs. I would definitely recommend Chuck and this Kia Dealership for my future purchases and to my friends.

mischief18

Mar 19, 2013

Fabulous dealer. Have leased several vehicles through them and have had several family members and friends get their vehicles here. Talk to Dave for the best prices.

wendyflores5

Mar 19, 2013

James, David and Ed made leasing a new Kia Sorrento an easy experience. We found the one we liked and they helped fit it into our budget. They answered all our questions, were very friendly, professional, and went out of their way to help us. We would definitely recommend Nutley Kia and their staff to our friends and family.Happy customers,Hans & Wendy Paul

frankamatucci

Mar 14, 2013

From the minute I walked in, I was given a great experience. A friendly greeting, a walk through of the inventory, and pleasant conversation with Chuck got me into a brand new Optima. I actually just went there to get the oil changed and tires rotated on my 2010 Kia Forte Koup - which I also bought from Nutley Kia - and was just wondering what it would take to get me into an Optima. Well, after some number crunching from the EXTREMELY helpful and kind team at Nutley Kia, that SAME DAY they not only put me in that brand new Optima, but they also lowered my monthly car payment $170! Yes, that's right, I'm driving a newer car, an upgraded model than I previously had, and I'm doing it at $170 LESS a month! It sounds insane but it's completely true. I couldn't believe it myself, but these guys here must be some sort of wizards. I'm extremely happy with my Optima and the service provided from Nutley Kia. This is my second purchase from them, and I'm sure there will be more in the future. I'm very pleased to be a part of the Nutley Kia family. Extra thanks to Chuck Smith, the sales rep who helped me out. Chuck was so very eager to help and an all around pleasure to work with. And a big shout out to the finance department as well. I think the gentleman's name was Ken. He was just a great guy, funny and easy to work with. My experience at Nutley Kia was just about as easy and positive as it could get. I'm Team Kia for life thanks to them.

brantleyc88

Mar 12, 2013

I was looking for a the perfect hatchback to replace the 93' Honda I was currently driving, before it completely fell apart. I was in a pinch for time and I settled on the KIA RIO 5 door. I filled out the information request on the KIA website and was flooded with emails and voicemails from dealerships all over NJ. After sorting through the voicemails I found that Robert's was the most genuine and felt like the right person to start asking questions. Robert, made me feel like was in the best hands. He was patient and answered every one of my questions, my moms questions, and my two younger sisters' questions. I felt like I was with an old friend. He and his team went above and beyond to help me. I was there just to check things out and shop around some more, but I left there with a car I really loved and still love. I highly recommend Nutley Kia to anyone. Ask for Robert!

ClaudinaTorres

Mar 6, 2013

Sales man James was very pleasant, knowledgable and answered all of the questions ask honestly. From financial David was also great he explained the leasing agreement and gave us a good deal.

mygirrllss2

Mar 6, 2013

My experience at Nutley Kia was OUTSTANDING! Everyone was warm, welcoming and willing to help in every way possible. My sales associate, Rick, was the best sales rep I have ever dealt with. He was able to answer every question that I had and took the time to make sure that I was happy and satisfied. I will definately recommend friends and family and I will continue to use Nutley Kia as my top choice for a car. I will be back to purchase a car for my 17 year old daughter in a few months. I have given this rating because I am completely satisfied with my overall experience.

resendes28

Mar 4, 2013

Had the best experience ever. i would now on buy cars from this dealership then any other KIA dealership. Making customers happy is your top priority and you guys showed that well. thankyou for the new vehicle.

arthurl0213

Mar 2, 2013

My experience at Nutley Kia was one that was nut rushed or pressured. I walked onto the lot took my time looking at Sportages with my daughter. We then went into the show room where I met Robert. We talked for a while, and Robert explained the many options that were available. Robert took his time and did not pressure for a sale. He wanted to fit me with the right car at a good price.. I love my Sportage. That is why I have and will again recommend the Nutely Kia dealership to my friends

JaseQuintanar

Feb 22, 2013

This place was great everyone there is so friendly and they will definitely go the extra mile to make sure that you are happy with you purchase. I went in with moderate expectations simply because I wasn't sure what to expect but I was totally blown away by the service and deal I received. I would highly recommend.

cjladu305

Feb 21, 2013

The sales team did a fantastics job of providing me with an excellent buying experience. After the sale negotiations (great deal) were completed, James introduced me to the service department team and scheduled my first appointment. I would highly recommend this family owned dealership.

Dsammaro320

Feb 21, 2013

I had a wonderful experience at Nutley Kia. Everyone was super helpful and friendly. My sales rep was Walter Locke and he made me feel very comfortable & at home. I was very happy with my purchase and will recommend all of my friends & family to him. Thank you again Walter & I wish you nothing but success & luck in the future!Danielle S.

Nevets_F

Feb 21, 2013

My friend and I both went into Nutley Kia a few days before Christmas to each buy a car. The friendly atmosphere was very inviting. On top of that, they seem to be willing to work with you in any way to get you in exactly the car you want. Our salesman was Robert Saylor, and he seemed more like a friend than a salesman. Highly recommended!

marklelewski

Feb 19, 2013

Just bought a 2013 KIA Sorento , my wife and I are very happy with our purchase. The customer service was excellent. The salesman we deal with was very friendly and professional. I would definitely recommend this dealership. 5 star's all the way around

Havanahood

Feb 18, 2013

Just bought a KIA Sorento today, my wife and I are very happy with our purchase. The customer service was excellent. The salesman we dealt with was very friendly and professional. His name is LUIS, very nice guy. Also,ED the manager was very helpful and friendly. I would definitely recommend this dealership. 5 star's all the way around.

MonteCristo

Feb 15, 2013

Nutley Kia will work with you to get what you want in terms of utility, style and budget. Just come with a clear idea of your needs/desires and they will try to satisfy them in a friendly and straight forward way. If you need financing, they will work just as hard to get you set up. They had a number of options (color, year and make) for me regarding SUVs.

kristen3987

Feb 8, 2013

I had a great experience at nutley kia and felt very well taken care of. I really got the feeling that they genuinely wanted to make me happy and definately worked with me in the best way possible. I will definately recommend nutley kia to my friends and family.

DEETLC

Feb 6, 2013

I COULD NOT HAVE ASKED FOR MORE PLEASANT AND PATIENTS SALES PERSON. RICHARD SPENT ALMOSTTHE ENTIRE DAY WITH ME MAKING SURE I GOT EVERYTHING I ASKED FOR AND MORE IN MY NEW CAR.

Desarlo

Feb 5, 2013

I got a great price for the exact car that ny wife wanted. They follow up with you are make sure that you are happy.

ebad816

Feb 5, 2013

I needed a new vehicle, I wanted a small suv to save me in gas.with Robert's help and all kia's incentives, Robert was able to get me a better deal on the Sorento.. l

Dkp91576

Jan 31, 2013

I was apprehensive about purchasing a car from a dealer but once I started working with Richard Bendixen all that was put at ease. He was not aggressive but he understood my needs and requests. I walked in with a clear idea of what I wanted and he confirmed my decision. I am extremely HAPPY with 2013 Kia Sorrento and with Nutley Kia!

Rob Benaquista

Jan 27, 2013

Leasing or puchasing a car can be no easy task. With hundreds of add's whether it be TV, mail promo's or Internet advertising, ones mind can be very easily boggled. Nutley Kia was a breath of fresh air. Home town family like dealership. My experience included No "BATE ANSD SWITCH" or "FINE PRINT" sales pitching, just the bottom line. How refreshing is that in this day and age. Go there and go ther 1st!!! No B#*##**#*T. Sincerly Rob Benaquista (completly satisfied customer)

bosco350

Jan 23, 2013

This is our 3rd Kia from Nutley Kia. The staff has always been exremely friendly. James Vrindten was our salesman before and we were happy to deal with him again. We told him what we were interested in and we were able to walk out with a 2013 Sorento. We are extremely happy with our purchase. Our experience was truely exceptional. If you are looking for a new car go to Kia Nutley and see James,Christian and Dave.

lou51

Jan 17, 2013

The service I received was great,I went to a total of 3 dealers and by far they gave me the BEST price and gave me extras that I asked for.Everything was done to my complete satisfaction.

styme55

Jan 16, 2013

I can honestly say that I am very pleased with the deal I made on my new 2013 Kia Rio EX at Nutley Kia. My sales person, Robert Saylor, got me out the door for 400 dollars less than the MSRP, and that included sales tax, registration fees, and all dealer fees.Robert knew I was considering an offer from another dealer on a Rio EX, so he was aggressive with his sales manager to find me a better deal. Working with his sales manager he got me a lot more bells and whistles for a little more money. I decided on a Rio EX with heated side mirrors that fold in automatically, a premium entertainment system, back up camera and alloy wheels for only 500 dollars more than my other offer. The other car had none of those features. And to top that off Nutley Kia found me a better finance rate than my bank was offering, and I ended up saving 300 dollars over the life of the loan. Not bad. I walked out of there truly feeling like I got a great deal.

hande2013

Jan 15, 2013

The people at Nutley KIa were friendly and knowledgeable and knew all about the Kia Optima and its features and extremely helpful when it came to answer any questions that we asked of them.

Niriajohn

Jan 12, 2013

Rick is an excellent Kia salesman! He is personable, sincere, and very solicitous. I would recommend him without reservation. And, I love my new car!

Joe Dwyer

Jan 9, 2013

From the time I entered the Nutley Kia facility I was treated with sincere respect. I knew that I was going to encounter a sales person and be "pitched" to a certain extent, however I was a sales director for 15 years and I always valued the "relationship sales" approach. This was evident in each person that I met at Nutley Kia and it is a respectful attitude like this that needs to be seen in more businesses.

Lady6

Jan 4, 2013

Let me start off by saying that this was not the first dealership I looked at. The first one was Fette Kia which no one came to my attendance and after a few minutes someone finally came by and said hi. The gentlemen was not helpful at all he just stood by the car and was watching us. So I opted to go to Nutley Kia. From the moment I stepped into the dealership I was greeted by a few men. I then met Walter who offered me a seat and answered any question I had. Later that night I came back with my family and purchased a brand new 2013 Kia Sorento. I'm a hard person to please when It comes to purchasing a vehicle but Nutley Kia gave me everything I wanted even a big red bow. If your looking for a place to go then that is definitely the place to go and ask for Walter.

mflaherty0114

Jan 3, 2013

great dealership!Very friendly and helpful. not pushy like some other dealerships i have done buiness with. i would deffinetly buy another car from them.

sjaffe

Jan 3, 2013

A few months ago I received an advertisement in the mail from this dealer. The advertisement included a "sweepstakes" where you scratch off the card and win the prize that appears. According to the card, I had won either a car or $30,000. When I went to the dealer to collect, they refused to pay. I wrote to them requesting they honor the sweepstakes and also asked them for a list of the winners (which they are required to provide on request by law) and they never responded.If the dealer is this dishonest with their advertisements then I don't see how they could be trusted to be honest with their sales of cars. I would never buy a car from them given their dishonesty.

toots172

Dec 29, 2012

I had a wonderful experience at Nutley Kia. The staff was very friendly and they took the time with me to answer any quetions I had. I loved the fact that i didn't feel pressured to purchase a car, I have told may people to go to Nutley Kia if they are interested in a car. I purchased the 2013 Kia Rio and I absolutley love it! The car pretty much drives itself!

Adamhof

Dec 28, 2012

Few times in life does one encounter an experience such as the one that I had with the team at Nutley Kia. I have never had a car buying experience like this one. The entire staff helped my wife and I find the car that would best suit our needs. The sales floor seemed more of a living room and the team were welcoming you in as though you were a close friend or family member. The price of the vehicle that we settled on was fantastic. Ed Martens, and his team made me feel like we had known each other for years as opposed to a guy walking in off the street for the purpose of buying a car. We laughed and joked, however, when a a problem arose, Ed and his team did everything in their power to satisfy and help my wife and I. They truly went over and above to help me and make my experience amazing. It is easy to see that these people treat this as more than a career, it is their passion. Their number one priority is customer service and establishing long lasting relationships, this is a quality that is not seen very often in business any more. I will be a customer for life. Thank you to the whole team at Nutley Kia.

mminervini

Dec 22, 2012

I highly recommend this dealership. There is no sales pressure and they allow the customer to dictate the pace. They dealt with me in a fair manner and made me feel that they would do whatever they could to satisfy my criteria to make a sale. The sale rep was knowledgable about my choice of cars and knew I was comparison shopping similar makes, and pointed out high value options the Sorrento offered. I was able to phone a few times after the initial visit and Rich was very accomodating in answering my questions and concerns. Overall great dealership and excellent experience.

shawnee21

Dec 22, 2012

I would highly recommend Nutley Kia and am glad that I was helped by Rick. He was friendly and not pushy. I got a great deal

DonnaCamp

Dec 20, 2012

The Staff at Nutley Kia are simply amazing. Their top priority is the customer. Great family owned dealership . Everyone is so friendly and helpful. Thanks Nutley Kia for making us feel right at home! We love our new 2012 Sorento

richardjmiller

Dec 20, 2012

very knowledgeable, friendly and professional. I was given all the info about the car I bought which was a 2013 forte,coupe sx. after driving the car I enjoyed the experience.

Darling Aponte

Dec 13, 2012

I went in just to see what I could trade in my car for and My Lovely Wife kept pushing me to go there to Nutley Kia. I went in with no expectation to come out with a car but after the courteous attention I was given and after the test drive of one of their cars I came out the proud owner of a 2013 Kia Optima. Overall, I was pleased.

ShawnMcCabe70

Dec 5, 2012

The Sales man worked me to get to my desired price. They were quick and curtious. The overall experience was nice. The car was washed and made presentable.

CarolJN

Dec 4, 2012

Wow!! That about sums it up! It started with an email I had sent inquiring about a vehicle I saw on their website. I received a call back from Jennifer and she invited me in to look at the EXACT vehicle I had sent the inquiry on. I went in late that Friday afternoon. I walked through the door and was immediately approached with a big smile. I told the gentleman my name and asked for Jennifer. He excused himself for a moment and I was then greeted by Ed who invited me to have a seat... I received hellos and smiles from all who caught my eye! Had a red carpet come rolling out, it wouldn't have surprised me -- that's how it felt -- I was Cinderella arriving at the ball!! When I left in my "carriage" that night, I felt like I had just made 5 great new buddies!! Javier went with me on the test drive and was very informative and knowledgeable about my Kia Optima. I didnt have to deal with haggling, pushy salespeople, or bad attitudes. All 5 of my new buddies were great hosts! To Jennifer, Ed, Javier, David, and Christian, my hat goes off to you all for your warmth and friendliness, as well as your professionalism -- I thank you for all of your help in the purchasing of my new car and wish you all the best!

JJV22

Nov 24, 2012

Having admired the Kia Optima I deceided to check out the vehicle, and I was so impressed. I purchased the Kia Optima SXL, have received so many compliments. The salesman Javier was extremely knowlegable of the vehicle and personable. The entire process from the purchase to signing the papers was smooth and stress free. The entire family at Nutley Kia from the owners Jim & Ann down to their staff is outstanding. I will recommend this dealership and I LOVE my new vehicle. Thank you Nutley Kia & staff. JoAnna & Joe Vitiello

fjg4676

Nov 18, 2012

Excellent dealership. Extremely professional and worked with us to get us into a new Sorento. Will definitely return to Nutley Kia. Thank u Ed and Rick

kchurco

Nov 2, 2012

I leased a KIA Optima SXL from this dealership. Everything, from start to finish, was great. Their sales people were friendly and I never got the feeling that they were lying to me to make a sale. They were thorough in explaining each car I was looking at until I found the one that I wanted. Negotiation process was quick and fair. I highly recommend them to anyone looking for a KIA.

ginaberesford

Oct 29, 2012

Our experience at Nutley Kia was wonderful. Our salesman, James, was knowledgeable, friendly, and a pleasure to work with. He and Christian Graverson, Manager, were able to give us a great deal on a new Kia Optima Ex. I love the car and they made the transaction so easy. If you're looking for a new car - go see the people at Nutley Kia.

caruso24

Oct 17, 2012

Walked into the local Kia dealership wanting to test drive a '13 Kia Optima EX, loaded, leather, sunroof, navigation, etc, the works! Met with Duane and told him i was looking to lease and he was extremely warm and welcoming. We sat down for a few, discussed the needs i had, and we went on the test drive. It was awesome that Duane was treating me like a person since my previously visited dealerships spoke to me as a dumb piece of meat. When it came time to numbers, this was the easiest and most painless negotiation ever. The first numbers came in a bit high for me and i just told Duane where i needed to be. They allowed me to take the Kia home so they could review my trade in a bit more in detail which was great because it did not ruin my entire day. When i returned the price was more reasonable, and Christian, the GSM, came over and asked where i needed to be. He came back with numbers below where i said i wanted to be which was awesome and no one ever did that for me before. They also provided me with a remote start (since i was leasing and could not install myself) at no extra charge. The paperwork was easy and painless, and i referred my father who then bought a '13 Optima a few days later. Definitely visit this dealership if looking for a Kia and speak to Duane and Christian, AWESOME experience!!

jasonboy

Oct 10, 2012

Iv been shopping for a car Kia Optima for a few weeks , i came across this local Kia dealership in Nutley . Great warm welcome, knowlegable ,friendly sales staff and management.Im not ready to purchase yet , but when i am ,surely will be from this dealership.

namath

Oct 10, 2012

I walked in to the Kia Dealership not knowing what type of vehicle I was looking for, and I met the Sales Consultant Duane. He took his time and spoke with me going over all the options and features in all the vehicles that Kia offers. I ended up going with the Kia Optima as it was priced reasonably and had all the features and comfort that I needed. When Duane presented me with the Numbers I thought it was going to be a hard long drawn out battle. I was amazed that his price to me was very reasonable, and I didn't have to do much negotiating. Between Duane and his Manager Christian, they were very easy to work with and I recommend Nutley Kia 100 times over. When you go there ask for Duane as he isn't your typical sales person, and he will take the time to work with you, and help you without being pushy

genchristoph

Jun 29, 2012

They were extremely unreasonable and the sales manager was rude in his explanations.... they also do "Service Add-ons" to all of there vehicles which adds over 900 dollars in fees to any purchase....