Open Road Chevrolet reviews

Beverly Goss

Jan 1, 2016

Your dealership was very welcoming ! I would refer someone. The service department was great also.

Mary Schumacher

Dec 31, 2015

My lease was ending, and I really liked the Cruze that I had. Cyril McGough got me into a new Cruze with a great price!

schumacher

Dec 30, 2015

This is the second car my family and I have bought with Cyril's guidance. He knew just what would suit me and worked with me the whole time. He even had me test drive to make sure I liked the handling of the car. Buying a car is time-consuming and sometimes overwhelming, but Cyril kept making sure that I was comfortable. He is wonderful!

Amelia Johnson

Dec 27, 2015

friendly and especially when the manager came in to talk about if anyone had a problem and to thank us for coming

Crystal King-frazier

Dec 26, 2015

Our salesman Charles Simmons was wonderful. He made buying our car so easy and painless. He showed us cars in our price range. The service was terrific. Charles went above and beyond to make sure the Chevy Traverse was in great shape. We now have a great family car. I would definitely recommend this dealership to anyone looking for a car.

Doreen Alston

Dec 26, 2015

They are always courteous and helpful. This is my second car from this dealership.

Ronald Sasiak

Dec 24, 2015

The sales rep Kein was a super guy! The credit rep Luis was very helpful too!

Catherine Gervasio

Dec 23, 2015

Cyril and Ray at Multi Chevy were excellent! This is our second vehicle from this dealership and we will keep coming back.

Irene Goldie-Petras

Dec 21, 2015

Friendly service people.Wonderful salesman who continues to followup with me.

Paul Harrison

Dec 19, 2015

I was very please with the prompt and courteous service performed by all the peopleinvolved with my service.

Donald Wagenblast

Dec 18, 2015

Helpful, knowledgeable and not pushy. A pleasant purchasing experience

Mauricio B.

Dec 17, 2015

I will recommend Cyril J. Mcgough, he help me on every way he could to buy my 2014 Silverado. He was very nice he walk me through the whole on star registration process, very kind person, when I got home I realize that the owner manual was missing l call Cyril and he got me a new one the next day. I apreciate all his help.

Ralph Bobroski

Dec 17, 2015

Car problem was diagnosed, fixed and ready on time!

Yolanda Mallette

Dec 15, 2015

This is our 3rd Chevy vehicle and I think that the Trax is a nicer upgrade, even though it doesn't have a CD player.You have a nice team working at the dealership and service area.

Darryl Daniel

Dec 14, 2015

I took my 2009 Chevy Traverse in without an appointment to have my wheels inspected based on another driver telling me that my wheels were wobbling. I left my car with them while I returned to work. My car was ready for pick-up just as I was leaving work at 2:30. There was no problem found and there was no charge for the inspection.Their timing was excellent!!

Louis Kleeman

Dec 12, 2015

I was scheduled for 8am service (LOF & tire rotation) and was taken care of as soon as they opened at about 7:45am. Service Writer was courteous and efficient. I was in and out in about an hour and a half with the work completed and the car washed. Completely satisfied with Multi Chevrolet.

Tracey Jones

Dec 6, 2015

My experience was very pleassant everyone there very friendly polite and helpful. Not pushy and trying to just sell a car to the first person they saw come thru the door.Big Shout out to my sales Rep Robert (Bobby) from the beginning to end I was so pleased even to this day I've been Happy any questions i have had has been answered. I would Recommend Reedman Tool Chevrolet anytime.

Dinora Ramirez

Dec 4, 2015

The service department was very courteous and professional. My car had to get the transmission overhauled and they were very pro-active with always providing me with updates and status. -Dinora

Alexis Garcia

Dec 3, 2015

the sales man nick was fantastic and very profetional

Richard Liparulo

Dec 3, 2015

Randy McLeod what's our salesman this is a second truck we least from him. He went above and beyond to get us the right vehicle. Absolutely the best salesman I've ever dealt with. Multi Chevrolet makes you feel like family!!!!

Marie Holley

Dec 1, 2015

My mother and I truly enjoyed and appreciated the services provided by Ralph Campbell. He was very professional, pleasant, patient and knowledgeable about the cars and services.

SarahandPete

Nov 30, 2015

My husband and I were in a bind and needed a used car ASAP. Cyril brought us through the car buying process quickly and efficiently, without giving the impression that he was hurrying or pressuring us. He is a lovely person who is genuine, straightforward, and fair. We would return to the dealership to work with Cyril again, as he made the experience easy and comfortable. Thank you!

Michael Geraghty

Nov 29, 2015

No pressure. They presented me with the options and let me make the decision rather than pushing me into a decision. I put off buying a truck for 6 months due to previous poor experiences with auto salesmen. I would have rather gone to the dentist. The experience at Multi was very positive and I would recommend others to purchase their vehicle there. Very happy.

Andrew Welch

Nov 28, 2015

I dropped car off night before having first appointment. Car was ready by 9:00 a.m. painless experience

Henry Collette

Nov 28, 2015

GREAT EXPERIENCE . RANDY WAS GREAT. HAD EVERYTHING READY FOR WHEN WE GOT THERE

Frank Martinez

Nov 23, 2015

Best experience I've had at a dealer. Randy, Tony and Ray couldn't make the process any smoother.

Mark Motylewski

Nov 21, 2015

Everyone at Multi is always very nice, professional and helpful! Would recommend them to everyone!

Earl Wallace

Nov 17, 2015

I received great service at multichevrolet. I was assisted by hainer in particular and he was very helpful and accommodating. i would definitely recommend this dealership to my friends and family!

Michael Peterson

Nov 17, 2015

I was very happy with the vehicle we purchased and with the salesman. Cyril was friendly and helpful and this is the 2nd car we bought with his help

Robert Roland

Nov 17, 2015

Brought in my 2010 Camaro SS that is my weekend sunny day driven car. Acknowledged by the service department when they saw it only has 7000 miles on it. Developed a engine coolant leak stated to be related to the oil cooler. Didn't make a lot of sense to me as Oil is usually circulating through an oil cooler not Engine coolant.

Patrick Mccarry

Nov 15, 2015

A few moments after I got out of my car I was greeted by Ralph. He wasn't your typical overbearing overwhelming salesmen. He was interested in getting to know me to help get me what I want. I had been looking for a new truck and knew exactly what I wanted. Both Ralph and Tony, the sales manager, made their best effort to locate exactly what I wanted and did their absolute best to get it for a price we could both be happy with. Within 5 days of stepping out of my previous vehicle I was driving away in a brand new Chevy Colorado. Probably the best and easiest car buying experience I've ever had. Thank you Ralph, Tony and Ray!

Susan Landsman

Nov 14, 2015

The gentleman who took my car in and the woman cashier were the only people I spoke to. They were both very friendly and professional. The only complaint I have is the wait time. I waited 2 hours and 20 minutes for a job I was told would take 90 minutes. Otherwise the wait area was comfortable and enjoyed the free wi-fi.

Sandra Smith

Nov 13, 2015

Fantastic! This is my second visit and each one was very good!

Ronald Knorowski

Nov 12, 2015

Service was great. the people were very nice. will come back to get all my service done on my car as scheduled.

Robert Blackwell

Nov 9, 2015

Very good service, in and out in a resonable amount of time. Very friendly and helpful.

Arlene Alexander

Nov 6, 2015

I had an issue that onstar was detecting however each time I brought it to Multi Chevy it would not show up, I am happy that they did not give up, they kept addressing every possible issue until it was recognized by onstar. it took about 4 - 5 times but each time I was treated royally, given a loaner car while they searched for the issue. I just love it. THANK YOU SOOOOOOO MUCH!

Theodore Farra

Nov 6, 2015

A problem arose, Multi Chevrolet Management and salesperson must be commended for their interest and handling of the problem that came to an amicable complete satisfaction resolution of the matter. I Thank them for that.

Annmarie Martin

Nov 5, 2015

I had my vehicle serviced on Nov 2015, as always Bino was very helpful in getting my service done in a timely fashion.

Michael Kramlick

Nov 5, 2015

Found the staff very polite and professional from the initial telephone call I made to set the appt. right through the entire process. Waiting room and facilities were modern and clean. Really appreciate getting complementary oil changes on my Cruz. Nice to be able to look at new cars while waiting for the service to be completed. Recently recommended a co-worker for Multi-Suburu service.

Manuel Gonzalez

Nov 4, 2015

They have a waiting room with a large tv with free wifi free donut and coffee took 3 hrs but there was a couple things that needed to be done. good customer service fixed my grandfathers car cause of a recall I genuinely recommend this place to people.

Janice Bey

Nov 3, 2015

Very pleased with the service and the customer lounge area, which is why I keep coming back. You're convenient to my home location, and the personnel is very professional, as it should be.

Nicholas Page

Nov 3, 2015

Everything was done in a timely fashion and the service was great.

Patti Armus

Nov 3, 2015

Although my driver's side side view mirror was damaged when my Volt was in for service, Multi assumed full responsibility & fixed it in a timely fashion. I had a loaner car for the 2 days it took to repair the mirror. An experience that could have been negative was turned into a positive. Great service!

Michael Drummond

Nov 2, 2015

Car was in for a defective interior rear view mirror which was replaced under warranty. Received a complimentary car wash for the vehicle.

Thomas Boniakowski

Nov 2, 2015

I purchased my new 2015 Chevy Suburban from Multi Chevrolet in May of this year and couldn't be happier. I just had my first service and oil change and it was done quickly and for No charge. One of the best Dealer experiences I have ever had. I would highly recommend this dealership to family and friends.

Joao Silva

Oct 31, 2015

Honestly, not the first time I've bought a car... But definitely, the first time, the staff made it simple and easy to buy a car. Very professional and treated us a customer not a statistic...

Monica Rabughini

Oct 31, 2015

Always getting Royal Treatment!Service is Great and timely,plus my complimentary car wash :)People very friendly Multi....is My Place!!

Antono Fleetwood

Oct 30, 2015

It was a good experience and I have no complaints.

Donna Genova

Oct 29, 2015

Brian was very helpful on the phone and when i brought my car in for service. i had a dead cell in my battery and i was also due for an oil change. Both services were done expeditiously.

Kevin Castillo

Oct 23, 2015

Awesome experience for a 1st time buyer/service on my new car

Eneida Bandeira

Oct 22, 2015

As always, my experience at Multi Chevrolet is always pleasurable. From the moment I dropped off my corvette to the convenience of picking it up. Thank you to my great Service Advisor, Bino.

Robert Hubbard

Oct 22, 2015

I had an issue with my left rear window metal trim ( it was flapping in the wind )so the service consultant said no problem will take care of it( with out an appointment)they also did 13 point check, fast and effective was the service I was on my way in less than hour. Thanks a bunch. R.H.

Saleem Muhammad

Oct 16, 2015

I bring my truck there because I always get prompt and courteous service

Juan Figueredo-garcia

Oct 15, 2015

I work fast, excellent service and quality .good attention and nice

Annette White

Oct 8, 2015

I appreciate the consideration and time taken whenever I visit my dealership.

Linda Kelly

Oct 8, 2015

I have bought cars and had service at Multi Chevrolet for the last 40 years. I have never had a bad experience and if I had any issues they were always resolved. Jim Tino has done a wonderful job with this dealership. I have a favorite tech and always request him to work on my car. I am a very satisfied customer.

John Saleeby

Oct 3, 2015

Bino is the best. Always professional, courteous, and accurate.

Nicholas Frungillo

Oct 1, 2015

The best car/truck buying experience I have ever had. Polite, courteous from start to finish. Salesman sat with us and explained all the features of the Silverado, took us out and it and then put a sweet deal together. The finance guy was just as good.

Smont19

Sep 30, 2015

My boyfriend's mother and father went to the dealership yesterday to buy out their car from a lease. They spoke with Luis Rivera and came to a deal concerning the price of the car. They filled out all the paperwork yesterday so that today all that was needed to do was sign the papers. My boyfriend's father could not go today so my boyfriend and I went with her. We were simply there to translate because her English is limited but we were told that everything was already decided on and ready to go. She signed the paperwork and when we got back home and spoke to my boyfriend's father, we discovered that Luis Rivera had changed the decided amount. She will now be paying more than $7,000 extra than what was decided on. Luis Rivera is now ignoring our phone calls and messages. He decided to take advantage of a poor woman who he knew did not speak much English. My boyfriend and I also found it very suspicious when I was holding my phone in my hand and accused me of recording him (btw my phone was locked and I was simply holding it). Luis Rivera did not explain any of the paperwork and brushed off any and all questions we had for him. I personally will NEVER be going back to that dealership. And I will continue to mention his name (Luis Rivera) in the hopes that no one else ever has to deal with him or deal with a situation like this.

Frank Macari

Sep 28, 2015

Great service on time. Professionally handled by Beano. He always provides friendly, helpful input

Michael Foreman

Sep 22, 2015

I have bought and leased many vehicles over the years, but was by far the most pleasant experience I have ever had at a dealership. I would recommend Multi Chevrolet to all my friends and family.

Alyson Chacon

Sep 18, 2015

We always service our vehicles at Multi and are always happy with the experience.

Dominick Frino

Sep 17, 2015

Great experience, everyone was a pleasure to deal with.

Joseph Naiva

Sep 15, 2015

The area is clean and neat. The staff all professional. I got there when all was busy but was taken care of.

Lisa Peters

Sep 13, 2015

everyone was very nice and by booking my service appt in the afternoon i was not waiting long at all

Sonserae Wilson

Sep 12, 2015

The staff was friendly, courteous and made me feel at ease about purchasing a car. I would recommend my other family and friends to this dealership.

A. LaVecchia

Sep 11, 2015

It was a smooth, easy process to get my car serviced. They actually had it finished earlier than quoted/expected. I'm extremely satisfied.

Kevin Gameiro

Sep 9, 2015

The dealer was very professional and Lee, my service advisor, was a pleasure to deal with. He explained the whole process and kept me up to date about when my vehicle would be ready. I'll definitely be returning to Multi for all my service work

Steven Lerner

Sep 8, 2015

They had trouble figuring out what was wrong, but kept at it until they were able to.

Elizabeth Casalino

Sep 4, 2015

I had a very positive experience at the Multi-Chevrolet dealership. I dropped my car off for oil change, tire rotation and multi point inspection, which by the way is free for first 24,000 miles. You can't beat that deal!! They were nice enough to give my dad and I a ride to a nearby food establishment while the car was being worked on. Then picked us up when car was ready. Great service.

NB

Sep 4, 2015

I was greeted by a friendly sales person, Fred, and was quickly test driving the car I was looking for. I have never had a more pleasant and stress free car buying experience that at Multi Chevrolet. I wasn't pressured into anything I wasn't looking for and my questions were answered quickly. I wanted a specific color car which was not easy to get but Fred did not give up and made sure to keep me in the loop while he could finalize the search. While it took longer than expected, I have never been treated with more respect and patience. There was a small glitch with some of the contracts I signed. Fred accomodated my hectic schedule and came out to my home where we signed new contracts and he even put on a new temporary license plate on the car. Thank you to Fred and Multi Chevrolet for helping me cross the Camaro off my bucket list. I will definitely recommend and look to work with you again in the future.

Paul Mcpleasant

Sep 3, 2015

My experience is always a good one at Multi Chevrolet????

Robert Roland

Aug 29, 2015

Scheduled on line. Received call and email regarding scheduling Oil/Filter and look over and recall

Judith Mystila

Aug 26, 2015

Bino is always friendly and courteous. The wait time is never to long and they provide you with details are the current state of your car. I like that.

Penelope Harmon

Aug 26, 2015

I purchased my car in May and I love it. I got my car serviced a week before I went back to school and I already need a new thermostate. Other than that everything is all good and I love my car!

Valentine Brendel

Aug 26, 2015

Brought my car in for a a warranty issue, the dealer took care of everything. The whole process was hassle free and they took great care of the car! 5 star dealer

Dominic

Aug 23, 2015

This is the second car I have from Multi Chevrolet... AJ who was the salesman who got me through the process did a really great job. Ray and Joe also played significant roles and I now have a 2015 Chevy Equinox with which I am very pleased.

Jill Green

Aug 22, 2015

People very friendly and helpful. Answered all questions, made sure they had my correct phone number and car was finished in a reasonable amount of time.

Andrew Welch

Aug 20, 2015

I contacted Cyril McGough on a Saturday about possibly leasing a Sonic hatchback, and he had 2 waiting for me ready to test drive that following Monday. Very efficent

Beverly Goss

Aug 19, 2015

I liked your dealership. I had a great experience. Dan Price was very good and explained every detail about the car. Overall everyone we met was great and accommodating.

Valentine Brendel

Aug 18, 2015

Brought the car in for major motor repairs under warranty, dealership was fast with service with still ensuring that the car was fixed properly and the first time. car looked just as clean going in as it did coming back to me. mechanic did a great job of keeping the intereor spotless of contamination extremely happy with the service.

Donna Arruda

Aug 17, 2015

The people and service was excellent!i would definitely recommend Multi to my family and friends

Leonel Gonzalez

Aug 14, 2015

My first new vehicle purchase and I love it. Great customer service.

Belkys Tejedor

Aug 12, 2015

Kein was awesome. It was very pleasant to be attended by him. His 'old-school' manners and respect with which he treated my parents and me made us feel very comfortable and seemed sincere. He did not push any car in our faces. He was not at all dominating the conversations. I applaud his service as well as the dealership for having employees like him. I know it's a business. But, it's nice that we have businesses run by people who don't forget the fundamentals of being human.

Charles Blanding

Aug 12, 2015

I was taken care of right away, without an appointment, and the work was done with the competence that I have come to expect here. There's nothing like stepping into a clean, just washed, car with everything working as it should when you drive away!This is the 4th Chevrolet I have purchased from and have had serviced exclusively by this dealer. I have never felt the need to go elsewhere!

Ryan Gilmore

Aug 12, 2015

Had a great car buying experience with the salesman, Ralph Chandler, who was knowledgeable about the vehicle, friendly, and personable.

Annmarie Martin

Aug 7, 2015

The serv. was quick and easy, love the idea of the free car wash and the employees were very helpful. Have been buying cars from Multi for 40 yrs.

Jamerah Terry

Aug 7, 2015

Service is excellent I love my truck and will continue to give my car needs to Chevy

Oneida Duran

Aug 7, 2015

My visit to Multi Chevrolet in Union, NJ was a pleasant experience. When I walked into the showroom, I was a little reluctant to make a decision and even thought about visiting other dealers, I am glad I didn't.Cyril McGough the sales representative was very patient an allowed me the time I needed to make a final decision, answering all my questions and working with me every step of the way. I am glad I went back to Multi Chevrolet. I never felt pressured into making a decision. Thank you Cyril

Thomas Lee

Aug 6, 2015

MY APPOINTMENT WAS ON TIME AS SCHEDULED, THE SERVICE WAS PERFORMED AS PER MY WARRANTY, AND ALL THEPERSONNEL WERE COURTEOUS AND FRIENDLY!THOMAS E. LEE

Robert Losi

Aug 5, 2015

John Bonner and Eileen gave me pricing and made feel very comfortable to come in and make a deal work on a 2015 Equinox. Once I came into the dealer Deligne was great he really took care of me. I was able to get everything I wanted and at the price I needed. The entire process was fast and great!! Thank you to the team at Multi Chevrolet.

BettyCooper914

Jul 31, 2015

Every thing I needed was attended and great service. I got the most luxourious car from such a friendly place with great service availability! Im 80 something years old and never recived such TERIFFIC SERVICE IN MY LIFE! Its was easy and HAD A GREAT PRICE RANGE! If it were upt to me the best DEALER SHIP SERVICE WOULD GO TO THEM! And especially my salse man Cyril what a gentlemen and so is the Salse Manager! Cheers to you guys ill be coming back soon! You guys should too!!!!Sincerly, Betty Cooper

Kenneth Murnin

Jul 30, 2015

very helpful , dealer knows what they sell, I would recommend dealership to anybody.

Linda Winston- Lloyd

Jul 30, 2015

I like that the staff treats me as part of the family. This is my fifth vehicle from Multi and Randy, my personal dealership representative, knew what I was looking for.

Jerzy Pitrus

Jul 28, 2015

Professional and friendly staff, on time service, nice waiting room.

William Natson

Jul 24, 2015

My experience was excellent. The staff was very friendly and very professional. I will most definitely recommend this dealership to all my friends and family.

Sandra Smith

Jul 22, 2015

First time there advisors were very patience and knowledgeable! Lee was fantastic he really took care of me!I will definitely be back!Sandra Carthan-Smith

Lesia Frazier

Jul 18, 2015

Staff personnel were very personable, helpful and informative. Waiting area is clean and comfortable.

Lisa Fisher

Jul 16, 2015

Our sales Mike B. Is awesome! He was attentive, polite, and heard our needs while providing great service. We have been purchasing cars for 25 years and this by far has been the BEST service! Multi Chevrolet ROCK!

Deborah Picciano

Jul 15, 2015

As usual great service. Chevy was able to get me in for return service last minute due to my circumstances. Can never complain about the people or service....it's great.

Robert Hubbard

Jul 13, 2015

I had a water leak in the trunk of my 2014 chevy impala LTZ which was handeled quickly, thanks to efforts of the service consultant Bino. Thanks Bob Hubbard

Roberta Lombardi

Jul 12, 2015

As always everything is performed in a very professional .Thank you!

Darrell Morrison

Jul 10, 2015

Easy, fast service and Very professional.Was able to get an appointment on the same day I called.

Charles Blanding

Jun 30, 2015

Got in without an appointment and was taken care of immediately!

Florine Simmons

Jun 30, 2015

Beano is always willing to help. He goes out of his way to please the customer and takes time to explain in plain english so I can understand. Your chevy service manager is also very helpful. He was very helpful with the chevy malaboo that I brought in that belonged to my sister and also my car.

Janice Bey

Jun 30, 2015

I was there 10 minutes prior to my scheduled appointment and left an hour and 40 minutes later. The timeing was perfect. The wait was pleasant and relaxing. The price for service wasn't bad either. My vehicle road so much better, and my concerns were all addressed. Really appreciate the service I received. Thanks so much!

Alyson Chacon

Jun 26, 2015

Always a good experience at Multi. Repairs are done correctly and in a timely manner.

Michael Ivanitski

Jun 25, 2015

excellent service, excellent people, never had an issue with anything there.

J Williams

Jun 24, 2015

Paperwork was complex, but proceeded well. All questions answered very well.

S&G

Jun 21, 2015

Mr. Cyril J. McGough was the reason my husband & bought a car today . We went there to just look & see what was out there, pricing and such . We had two vehicles and wanted to simplify our lives , as we are both retired. From the moment we met him ,I was very impressed . He was pleasant ,helpful and just seemed like a really nice guy . no pressure . but lets face it , we were not in the market for a new friend , but a good deal on a car . Needless to say we got that . & we feel like we have a new friend ! I can not say enough about how happy we are about having purchased this vehicle from Cyril McGOUGH . He knows his stuff & is a really nice guy . A man you want to make a deal with , ask for him , you won't be sorry. And this is from a couple that was looking for the bottom line on the price .

Abhishek Banerjee

Jun 19, 2015

I would say this was the most pleasant car buying experience I ever had. The Multi Chevrolet representative Mike Belenski and Dan Price were very well behaved, knowledgeable & patient whenever I meet him during the process. Though I had Truecar certificate, among all the dealers Multi Chevrolet offered me the lowest price and quickest delivery.

Pura Kurywczak

Jun 19, 2015

Always a pleasure bringing in my car to get serviced at Multi. Bino and the team really take great care of me! I really appreciate how much he cares about giving excellent customer service!!!

Richard Price

Jun 19, 2015

The was a big job as the fuel tank had to come out to replacethe fuel pump. The job was done right and quickly! Thanks

Level

Jun 19, 2015

The salesman Dan price was the most unprofessional salesperson I've ever dealt with. I love the car and I'm ok with the price I paid - but I don't think it's correct for a salesman to mumble under his breath saying he can't wait for me to leave. Also, after deal was done and papers signed he talked down to me every chance he got. Talked to me like I was stupid and like my questions had no validity. . . . My only regret about this purchase is that dan price was the salesman I had to deal with. Luis Rivera did my financial and I can only say good things about him - he was a complete gentlemen. . . . To me it is very sad to be treated like a jerk after spending $26000 on a used car. . . . . I am completely disgusted with him and I think as a company this dealership should have some sort of standard on how the salesman treat the customer. . . Like me or not I'm still the customer and deserve to at least be treated with a little respect. . . .

Upkar SIngh

Jun 18, 2015

I dropped by this dealership and a wonderful and welcoming experience. I was attended by Mr. Cyril who is a really honest and helpful dealer and has been in the business for a while. I would recommend this dealership and dealer to anyone looking for chevy.

Carol Murphy

Jun 13, 2015

Dealer performed a service specified in recall notice. I arrived at the scheduled time and the car was taken immediately. Service took about two hours with a complimentary car wash.

Shaun Morrison

Jun 12, 2015

Awesome dealership! Everyone from salesman, sales manager, finance manager, GM, service manager and adviser were professional and very polite. Definitely will be back!

Nicholas Page

Jun 11, 2015

It was a very pleasure experience. The staff was great and they help me get the car that I wanted.

Donna Astone

Jun 9, 2015

Did not have to wait long this time. Seems to be better managed

Arniece Johnson

Jun 6, 2015

Received oil change. Fixed piece on chair, checked for air leaked in tire (found nail) tire sensor reading incorrectly. This latter part was a result of sensor not being reset/adjusted during last oil change and tire rotation. I also had fowl smell when using heating and air conditioning. All my issues were addressed accordingly. No complaints. Pleasant experience.

Lisa Peters

Jun 6, 2015

I received great service all my questions were answered the showroom was neat and very clean

Nunzio Gaglio

Jun 5, 2015

Our sales representative Andres Palomino Sanchez was very helpful in every step of the process. We highly recommend Multi Chevrolet for your next car purchase.

Tejas Rana

Jun 2, 2015

I went in for car service for my 2014 Camaro. It was a fast service and they also offered to wash my car, which was great to hear. Great technicians and employees. Definitely will recommend to others.

Kat

May 31, 2015

Everyone at Multi is amazing. They're great! They provide great service, great customer service, great everything. It's always fun for me to go and get my car serviced at Multi.

Mark Aliperti

May 30, 2015

My sales person Randy McCloud was helpful and very considerate of my price target. Randy was informative and provided me multiple options based on price and style. The Business Manager, Luis was also extremely helpful and very personable.

Justin Staley

May 29, 2015

Great experience. Salesman was respectful and ready to give me the best deal possible. I love the car and will be returning when I need to purchase a new one.

Silvana Pajaro

May 29, 2015

I was stuck with an ugly car.. high monthly payments.. I owed more than its value.. nobody want to exchange my car. Thanks to my uncle's experience I give them a try and went to see what do they have to offer me. I loved customer service I was able to trade my car for a newer one.. payment were reduce and I'm very happy

Roberta Lombardi

May 28, 2015

Highly satisfied with the services. Mr. Bino Fonseca handles everything in a very professional manner.

Lisa Fisher

May 27, 2015

Bino and the rest of the staff are very efficient, courteous, and knowledgeable.Best customer at a dealership I have received!

Michael Rivera

May 27, 2015

Nice ,quick and professional....I'll be back for sure........

Eneida Bandeira

May 26, 2015

Always courteously received and attended to. I am really pleased with my advisor and his knowledge of my needs for the vehicle I have.

Thelmo Stradford

May 26, 2015

Drop off my car it was washed, ready in a short time frame keep up the good work.

Timerjin Oneal

May 26, 2015

Driveing Chevrolet Vehicle is a great experience to have a peace of mine to have (GM) Thank You Timerjin C.O'Neal

Carmen Ramos

May 21, 2015

Staff are very professionals and always willing to answer any questions. Will definetly go back for part and services.

Kevin G. Sanchez

May 21, 2015

I went in with an option to lease from two different vehicles. Salesman Kein helped tremendously with reviewing both cars and as well as test driving them. They were able to purchase off my then leased car to get me a brand new Chevy.

Edith Vinson-maintlandt

May 18, 2015

Courteous service, thorough, informative regarding my car's needs and efficient.

Jonathan Carrero

May 18, 2015

They were phenomenal. They didn't stop searching until they found the vehicle I wanted. They went above and beyond to satisfy me. I will definitely continue to do business with them and refer family and friends.

Pedro Lopez

May 13, 2015

I own 2 vehicles bought at Multi and for the pst 3 years it's been a pleasent experience having my cars serviced at Multi. I know that with the GM recalls it's been really busy there but Multi service departments is timely in reminding me that to schedule a service and they'll accommodate to fit me in. Vino has always been very helpful with any service request I've had.

Stuart Cray

May 13, 2015

My experience with Multi started 2011 shortly after the closing of Sullivan Chevrolet in Roselle Park, where I had leased my prior 6 Chevy's. I chose Multi since that was where Cyril McGough; who had set me up with my last lease at Sullivan for which I was totally satisfied was. At Multi Cyril set me up with 2 leases in 2011 and another 2 this year. He has always seen to my satisfaction on each deal and I had no "Buyers Remorse". As for Multi as a dealership my experiences there to date have been satisfactory. The staff there in both the showroom & service areas have always made me feel welcome & comfortable!

Beth Green

May 12, 2015

easy quick service, the best service i had in years, was taken in by rep. as soon as i got there and was out faster then ever before, great people, i did not have to wait as long as i did in the past in waiting room --lov it

Nina Kaden

May 10, 2015

Service was quick and efficient. Customer service was outstanding. ..answered all my concerns, provided transportation to work.Pleasure to do business with

Hazel Garlic

May 7, 2015

Your represntative,the service manager was excellent.I am very satisfied.

Daniel Bradman

May 6, 2015

The car was checked out and serviced for all the problems found. So far, the car is running well.Thank you

Will P

May 6, 2015

My experience with Multi chevrolet has been great. I've had major repairs done here and am satisfied with the service i've received. Just need to pay attention to few details after repairs are done to avoid having to return to dealership for minor issues. I recommend Multi Chevrolet for your car repair needs!!

Robert Degeorge

May 5, 2015

Jessica in service did her best to resolve our minor recall. We also were given a car wash as well as a full charge on our 2014 Volt. I've already been contacted other parts have arrived and we are scheduling a loaner and service date. Dino was very informative & helpful also prior to our setting up appointments. Great team and very clean. WiFi also available in waiting area.

Roselee Weiss

May 5, 2015

Cryil McGough is our salesman and we found him to be very helpful and he did not high pressure us. He is very attuned to his customer's needs and that is indeed as asset in sales.

Carolina Ocampo-gomez

May 4, 2015

******************Great Services***********************

Elbia Concepcion

May 4, 2015

I purchased my first Malibu in 2002, which I still have in mint condition. I was very happy to find out that Fred Tramatola was still there and he just again serviced me for my new 2014 Chevy Cruse. He worked very hard to help me get to a number I could manage and the business administrator helped me get to a payment amount I could manager monthly. I have always had a great experience there and was thrilled to have Fred help me again. He is very kind and knowledgeable and doesn't push where you can't take all in. The dealership was clean and everyone there was very professional.

Roberta Rogow

May 4, 2015

Excellent service; rep. leaned over backward to accomodate my financial status with my current lease. Polite staff, quick service.

Debora Brown

May 1, 2015

I was taken in right away by Tom, he answered any concerns I had. Tom arranged transportation for me and my CRUZE was serviced. Overall my experience was handled PROFESSIONALLY!

Michael Rotolo

Apr 28, 2015

Multi Chevrolet service is very good. I been coming here since 1972.

James Murphy

Apr 24, 2015

I went for my first oil change. The oil change and courtesy car wash was free. While I waited for the service, my only complaint was that the magazine selection was poor - not one car magazine. Please put in some Motor Trend and Car & Driver mags. :-)

Shyon Mclean

Apr 24, 2015

Very professional staff.. On time with appts , explained what worked was done.. The only thing is they wait time can be longer than normal..

Anna Derego

Apr 23, 2015

Dan Price was a wonderful salesman and did everything he could to help me pick out the perfect Chevy Cruze for myself and I am extremely satisfied with his professionalism and my car.

Annie Walker

Apr 23, 2015

It was great, everyone was very pleasant and helpful. I love my Chev Trax.

Camille Coffaro

Apr 23, 2015

Found personnel I dealt with courteous, professional and well informed

Doreen Alston

Apr 23, 2015

Staff is very informative and helpful. Been a customer since 2009 and never had a complaint.

John Otchy

Apr 20, 2015

I bought 2 cars here years ago, and continue to like the dealership. Good pricing, not a lot of pressure.Service shop seems to run smoothly.Make a reservation, the service is better.

Ricardo Fields

Apr 20, 2015

The service was outstanding. I was given a loaner car which helped deal with all past and any current inconveniences. The mgr is always genuine, warm and polite... Always feel like he's concerned with me personally and that's rare.. The rep who assisted with me initially was very professional. My truck is repaired and running well. Thanks so much

Alyson Chacon

Apr 16, 2015

I had my car detailed and it looks brand new! Excellent service.

Anthony Lugo

Apr 16, 2015

Just wanted to say the service reps were very helpful and courteous. I want to say thank you to Bino for helping me and taking care of the car. Thank you also to the young lady that was there also. Great experience.

Eneida Bandeira

Apr 16, 2015

Always excellent service. Bino is terrific in keeping me informed on status of the work as well as the cost associated with it. He was proactive in addressing a recall problem that I wasn't even aware of since I did not get the notification.

Edna Mcclure

Apr 14, 2015

They are always friendly and courteous.The car is always ready on time.

Frances Virgilio

Apr 10, 2015

I found the experience very pleasant and professional.I was in and out in about one hour.I would recommend Jim Tino and Multi to friends and family.

Donna Metz

Apr 9, 2015

Our family has been purchasing vehicles at Multi Chevrolet for over 25 years. Everyone has always treated us with respect and honesty. We will continue to buy or lease our vehicles from Multi Chevrolet. We currently have a 2015 Chevrolet Equinox and a 2004 Chevrolet Silverado both from Multi Chevrolet. Thank you for the great customer service and our reliable vehicles.

Felicia

Apr 9, 2015

The customer service excellent and atmosphere was calm and relaxing. Schedule appointment was there at 11, they told me it would take 1 1/2hours, I was out on time. Happy Customer!!!!!

Nadriena Wesley

Apr 9, 2015

I always get good service at multi. Bino and the rest of the staff are great.

johncribb

Apr 9, 2015

My girlfriend visited this dealership on her own, she test drove two cars a "CERTIFIED 2010 CHEVY MALIBU" and a "CERTIFIED 2014 CHEVY IMPALA". She decided to go with the Malibu for the better fuel economy and more affordable price. The cost of the car before they tacked on their "HIDDEN FEES (SERVICE CONTRACT) it would have only been about 12500.00 or less before interest from the bank. They tacked on an additional fee of 2495.00 FOR A SERVICE CONTRACT!!!!! At the time they explained the service contract only would cover OIL CHANGES AND TIRE ROTATIONS BUT WHAT THEY DIDN'T TELL HER IS THERE IS AN ADDITIONAL COST OF 2500.00 FOR THIS CONTRACT. I'M SURE IF THEY DID SHE WOULD HAVE SAID IF IT ONLY COVERS OIL CHANGES AND TIRE ROTATIONS THEN FORGET IT TO KEEP TO THE COST DOWN. That's just the start of the problems. AFTER SHE TOOK THE CAR HOME WE WERE DRIVING IN IT AND THE BACK RIGHT SIDE OF THE CAR MADE A THUMP EVERTYIME WE WENT OVER A BUMP, SO SHE DROPPED THE CAR OFF THE NEXT DAY FOR THEM TO PUT IT IN SERVICE. THE SERVICE GUY TOLD HER IT'S A USED CAR AND THIS IS WHAT YOU HAVE TO DEAL WITH BEING THAT IT'S USED. SHE HAD TO GO BACK TO THE SALES GUY AND HAVE THE SALES GUY INFORM THE SERVICE GUY TO FIX WHAT'S WRONG WITH IT AND NOT CHARGE HER ANYTHING, (LUCKILY WE WEREN'T CHARGED FOR THE SERVICE) HOWEVER, AFTER TAKING THE CAR BACK HOME SHE WAS THINKING ABOUT GOING NEW SO SHE DOESN'T HAVE TO DEAL WITH THE HEADACHES OF A USED CAR, WE TOOK IT TO A FORD DEALER TO SEE WHAT THEY COULD DO AND THEY VALUED THIS 12500.00 CAR AT AROUND 7000.00 DOLLARS. THE REASON THE VALUE IS ONLY AT AROUND 7000.00 DOLLARS IS BECAUSE THEY EXPLAINED TO US THAT THE MOTOR MOUNTS ARE BAD SO WHAT DID WE DO WE WENT BACK TO CHEVY AND TOLD THEM TO BUY US OUT OF THE CAR AND OF COURSE AS ALL DEALERS DO THEY DO NOT CARE AT ALL ABOUT HOW HAPPY OR UNSATISFIED THEIR CUSTOMERS ARE AFTER THEY GET YOU TO SIGN THAT CONTRACT. ALL THEY CARE ABOUT IS PUSHING THEIR CARS ONTO THEIR CUSTOMERS AND ONCE IT IS IN YOUR HANDS THEY ARE UNWILLING TO DO ANYTHING TO BE SURE THEIR CUSTOMERS ARE HAPPY. WE NOW HAVE TO BRING THE CAR BACK FOR THEM TO CONTINUE TO REPAIR EVERYTHING ON THE CAR THAT IS BROKEN AND HOPE THAT EVEN AFTER THE SERVICE CONTRACT WEARS OUT NOTHING GOES WRONG WITH THE CAR. I WOULD NOT RECOMMEND BUYING A CAR FROM THIS DEALERSHIP THE FORD DEALERSHIP WHICH IS JUST A LITTLE FURTHER DOWN THE ROAD IN SPRINGFIELD NJ SEEMED VERY WILLING TO TRY AND HELP US BUT UNFORTUNATELY THEY WERE UNABLE TO BECAUSE OF WHAT THEY VALUED OUR VEHICLE AT. THIS DEALERSHIP DOES NOT CARE ABOUT ITS CUSTOMERS AT ALL I WOULD NOT BRING MY FAMILY HERE I WOULD NOT BUY FROM HERE UNLESS YOU ARE A MECHANIC AND HAVE TIME TO CHECK THE CAR FULLY BEFORE YOU PURCHASE IT.

Dominick Ragozine

Apr 7, 2015

everything from start to finish was excellent. the buying process was great all involved was courteous friendly and helpful.

Craig Oravitz

Apr 6, 2015

I can't describe how personable and knowledgable the men and women of multi Chevrolet are. You would need to see for yourself! Very professional and very helpful.

Thomas Lee

Apr 6, 2015

SERVICE WAS COURTEOUS, MISTAKE FREE, AND AS IT SHOULD BE.

Deborah A Picciano

Apr 4, 2015

This is Deborah not Deirdre. As usual exceptional service, although I didn't get to see Beno, whom I usually deal with :(

Rebecca

Apr 4, 2015

I walked into Multi-Chevrolet with the hopes of finding the perfect car for me. Upon entering, I was immediately greeted by Cyril, who was friendly and making jokes right off the bat. He took the time to listen to what my exact likes were in regards to a car. After talking for a while, we walked out to the large parking lot, where there is a great selection of cars. The first thing that Cyril said was, "if you don't mind, there is a car I would like to show you that I think you're really going to like." Can you guess what happened next? It was just the car for me and the one I ended up purchasing that day! Cyril did not put any pressure and he took his time going through each step of the long process of buying a car. He provided a relaxed and comforting atmosphere. I highly recommend that you go to Cyril if you are interested in leasing or buying a great car from Multi-Chevrolet. He will do his absolute best to find a car that is made for you without making you feel any pressure at all! Great job Cyril!!!

Jerica Brinson

Apr 2, 2015

Amazing salesman. Very satisfied. Everyone was very friendly. I test drove the car I bought. Very pleaded with the outcome

John Ballantyne

Mar 31, 2015

The service writer was courteous and thorough. He listened to my requests and ensured that everything was addressed. Upon completion of the work he noticed me as promised. When I came to pick the vehicle up, he explained everything to my satisfaction.

Antonio Gigante

Mar 24, 2015

I just bought my 2nd car (2014 Chevy Cruze 1LT) from Multi Chevrolet and will definitely buy another one from them if the time comes. Very friendly and well informed sales staff actually knew the cars they were talking about rather than reading from a brochure. I played out my options with price and financing and we agreed on a number I was very happy about. Finance process was quick and no nonsense. Other dealers try to force add ons and add useless things to increase their profits. I was shown several things which i kindly declined and received no push back from the dealer to insist on anything. Salesperson then helped me set up my bluetooth and Onstar before leaving the lot with my new car. I was contacted 5 days later that my new license plates had arrived. Very quick turn around compared to other dealers. Extremely satisfied with the entire process. I have also used their service department in the past and have been very happy with those experiences as well.

Hemant Sukhraj

Mar 24, 2015

Very Good. Deling with NICK was Excelent communication and feedback.

Mark Motylewski

Mar 23, 2015

My truck was serviced and ready on time. Everyone was very nice. Enjoyed waiting in the waiting room with coffee.

Pura Kurywczak

Mar 18, 2015

The team is very friendly and knowledgeable and I appreciate their honesty!

Michael Ferraro

Mar 16, 2015

My purchase experience was exceptional everyone involved was informative and congenial. I would recommend your dealership to friends and family.

B. Hoek

Mar 15, 2015

Cyril J. McGough went out of his way to determine our needs and desires in purchasing a new car. He then made a suggestion that satisfied all of the criteria. He eased our apprehensions and processed the necessary paper work with little or no effort required by us. He introduced us to our new purchase with a thorough explanation of its features.

Clarita Collier

Mar 14, 2015

Whenever I have to bring my car in for servicing I'm always in and out in record time and completely satisfied thanks to Beano He's the best.

Nadia Kudryk

Mar 13, 2015

As soon as myself and my husband walked into the dealership we were kindly greeted. We never felt pressured to purchase and left there with an amazing and perfect fit vehicle for our family. We thank you.

Paresh Patel

Mar 13, 2015

Nick my salesman was very helpful. He took the time to explain all the features of the truck and helped me setup the OnStar. He even delivered the truck to my house. Joseph and Tony the managers were very helpful also. I would recommend them when purchasing a new car.

Gary Astorino

Mar 3, 2015

Very cordial and wait period for service was as advised.Thank You

Chris

Feb 26, 2015

Cyril is a people's person!!!! This was what the car buying experience should be like. My cousin and I walked in Cyril assisted us as soon as we entered, not pushy or demanding. Instead he listen to our needs then did his best to grant our every desire. Cyril showed us the inventory, while telling stories that made me feel like I was a good ole Irish pale from the past. We found a used 2011 BMW (I love it). Thank you Cyril!!

john

Feb 24, 2015

Very good service. They serviced my car in a very timely manner.

JohnG

Feb 22, 2015

I was in the market looking for a used 2012 Toyota Prius Plugin and found it on cars.com from Multi Chevrolet in Union, NJ. I was very pleased with the level of service I received from them. I had traveled from CT to buy the vehicle. At first, I was very anxious buying a car out of state. In speaking with both Eileen Amato and John Bonner over the phone, they had made me very comfortable from day one. They sent me a purchase agreement with everything outlined. As soon as I arrived there, I worked with Nick in sales who was extremely helpful and a great person to talk to. I brought in my purchase agreement, test drove the car, and there was no hassle whats so ever about the price. The whole process went 100% smooth! I couldn't been happier to have gotten such great deal on a used car that gives excellent MPGs! I will definitely be thinking of them in the future for my next fuel efficient car, the Volt. Thanks for the awesome experience!!!

LChacon

Feb 20, 2015

This is the 5th car we have purchased/leased from Multi, which speaks to our satisfaction. We service our cars here as well and have always have good experiences.

Florine Simmons

Feb 18, 2015

Bino your service consultant as always was right on the minute to help me. He is so thoughtful and took extra time to answer my concerns. I really like your dealership. My son will be looking for a car in the near future and of course I will recommend Multi Chevy. My sister has a chevy from your lot. I really appreciate your service. I will not be contacted now but I will be in with my son in the near future.

Karen Rizzo

Feb 17, 2015

I have been a Chevrolet owner for 20 plus years not only were we happy to purchase my vehicle from multi we leased 3 the staff and service really made us happy. There are 4 Chevrolet dealers closer to our residence but we would not think of going elsewhere.

Wenyao Zhang

Feb 17, 2015

The experience was satisfactory. the waiting room was clean/

Jeff

Feb 10, 2015

Bino, In the service dept is the best, honest and does not sell you a list of unneeded repairs.

michael Schwartz

Feb 6, 2015

The people at multi Chevy were helpful and took the time to answer all questions about the car.

Samuel Caramela

Feb 6, 2015

Staff was helpful and informative, and the repairs were completed on time.

EW

Feb 4, 2015

Excellent no hassle buying experience! Would highly recommend them!

John Roberts

Feb 2, 2015

I've been using this dealership ever since I bought my Avalanche, great service, great personal overall I rate Multi Chevy a 10

Chad Zeller

Jan 29, 2015

I have purchased several new vehicles at different dealerships- my experience at Multi Chevrolet was by far the easiest and most enjoyable. The price was right and the process moved along quickly and smoothly. The salesperson, Andres, was knowledgeable, professional and seemed genuinely concerned that I have a good car buying experience.

Kathryn Rotando

Jan 29, 2015

I went in for an oil change on my 2014 Cruz. Jim, my service guy was wonderful. He even did the 2 recall checks on my car and gave it a wash. Jim restored my faith in Multi. Would absolutely recommend Multi's service department.

Michael Drummond

Jan 28, 2015

2013 Camaro was in for recall on the ignition key. In addition the dealership did a complete multi-point inspection and replaced the air intake box due to faulty clips. All work was done under warranty. Bino Fonseca did an excellent job as the service consultant and returned the completed vehicle back to me at the time promised.

Renee Weckstein

Jan 27, 2015

I always enjoy bringing my vehicle to Multi Chevrolet in union nj. It may sound odd, but it's like visiting friends. I'm always treated like royalty and the waiting area is so comfortable. Withininutes my vehicle is logged in and service has started. They immediately tell me if it's a quick fix or if I'm going to get a loaner car. I never feel pressured to purchase any service I'm unsure of. A big thanks to Bino Fonseca and Eddie Concepcion. They are the best service consultants around!

David Spranger

Jan 26, 2015

I was looking to schedule routine maintenance and the staff gave us multiple options to do so that would accommodate my schedule. The service was completed professionally and any costing was informed before it was completed. The staff proved they are willing and looking to "make it happen" but not deferring from the customer's wants.

Ken Licata

Jan 23, 2015

It shouldn't take two weeks to get an appointment for an oil change that took TWO HOURS to perform

L.C.

Jan 23, 2015

I went in for service and it was great, they did oil, tire rotation, full check up and a wash. Didn't take nearly as long as I've waited in other places. Thank you Bino and the service team.

Susan Stonitsch

Jan 15, 2015

The free WIFI never works.Staff is friendly and professional.

Raymond Danridge

Jan 14, 2015

Because I am currently away since November, my vehicle was taken in for service by a relative. I was informed that the vehicle was properly service and that there was no difficulty experienced at the time of service; moreover, the issue for which the vehicle was service was completely resolved.

Paul Zawerczuk

Jan 11, 2015

Cain was very professional, went out of his way to make sure we got the best deal.

Frederic Williams

Jan 8, 2015

Excellent salesmanship. Personable and knowledgeable in all aspects including product knowledge, financial dealing & support, and customer relations.

Bob Roland

Jan 7, 2015

Bino was great. However we didn't receive a phone call that the Equinox was ready and he insisted he called. When we got to the service department we found my cell # was there, but a wrong # was listed as primary, old mailing address and old email address. I don't fault Bino, but someone should update contact info at least yearly. We have bought a dozen vehicles from Multi and have been a customer for 20+ years.

Christian Defelice

Jan 7, 2015

Cyril & Tony were fantastic and really made me feel comfortable though out the entire process. I would highly recommend them to family & friends!

Danny Steffens

Jan 7, 2015

Waited a year or so to buy a truck from Multi. Kept checking site for the white Silverado crew cab. Overall a good experience.

Roberta Lombardi

Jan 7, 2015

Had very pleasant experience. Very professional fast and good price!

Vera Evans

Jan 7, 2015

Very easy buying experience. I was pleased with my sales person. I did not feel pressured in any way. The sales person was very knowledgeable and answered all my questions. This is my fourth purchase at this dealership. I would recommend this dealer to my friends and family.

Etelvino Fonseca

Dec 30, 2014

Great customer service and a wonderful facility for all your vehicle maintenances and repairs.

Veronica Iris

Dec 29, 2014

This particular dealership was a first time visit for a recall. The hospitality was great! Everyone was very nice and the mechanics did a great job on the car from what I can tell.

Robert Hubbard

Dec 26, 2014

pleasent, sales staff very helpfull, selection of vehicles was good

Linda Cohen

Dec 17, 2014

The service I got from Mr. Toal was terrific!!! I have never owned a Chevrolet and everything was explained to me. I was not rushed and not given the typicaL HIGHWAY mentality...Great job!!!!

Raul Ripatti

Dec 17, 2014

The level of customer service is great. Everyone at the service dept is so nice and helpful. They helped me move my two heavy car seats to and from the rental car. And moved my car so it was easy for me to get out of the dealership parking lot. Really great to work with.

sdc88

Dec 16, 2014

I would rather pull-out each of my toenails with tweezers than bring my car in to a dealership for service! But my lack of faith has been shaken predicated on the service I received at Multi. From the moment we walked in, Bino Fonseca took great care in addressing our issue and expeditiously locating a loaner...... all while juggling a circus of calls and a maze of service orders. I hope your organiztion is well aware of what a valued employee you have!!! Even my skeptical boyfiend was blow away by his professionalism. I've been in management for many years and he's an employer's dream .... worth his weight in gold!!!!! Thanks for the great service Bino! -Happy Holidays from a happy Volt owner

Renee Weckstein

Dec 13, 2014

Whenever I walk in Multi Chevrolet I feel like a family member. Im greeted right away and assured whatever issue Im having with my vehicle, it will be resolved quickly. The waiting area has wi-fi, television and hot coffee & donuts! Cant go wrong with that! The service technician always lets me know what it will cost before they complete the job. Im in and out if a jiffy!

Robert Murowski

Dec 12, 2014

No issues - oil change was completed timely.Thank you.

Melissa K

Dec 10, 2014

I highly recommend Multi Chevrolet. We are long term customers as well as my father in law. Every time we buy another vehicle from there I am reminded why we keep coming back. To say we are treated like family would be an understatement. Cyril was a true gentleman. Extremely patient and a real pleasure to work with.

Kevin Camacho

Dec 8, 2014

Everyone was cordial and very helpful. The waiting area was clean and comfortable. An all around positive experience. The work was done in a timely fashion.

Viviana Olivares

Dec 4, 2014

I have to recognized that your team is very special and always ready to perform there job with courteous and professional attention to clients. I'm one of those difficult clients but my loyalty is because they have an amazing Customer Service. Thank you everyone!!!!!

William Parker

Dec 4, 2014

The service at Multi Chevy in Union, NJ is adequate for my maintenance and repair needs. I just wish my replaced instrument cluster was programmed for the accurate miles as displayed on the old odometer before it went out. (98,500 mi vs. 100200 mi on new one). Overall, a satisfied customer :)

Nicholas Zennario

Dec 2, 2014

Andres Sanchez was an amazing Sales Consultant. Everyone from the receptionist and the sales managers was very helpful and personable.

Naim Fennell

Dec 1, 2014

The employees are very nice and I think that I stay with Chevy. I might come again for maintenance. I really like to work with this dealership to help improve the quality of my vehicle!!

Viola Thomas

Dec 1, 2014

I have been with Multi for about 3 years. My favorite person in all the world at Multi is Etelvino (Bino) Fonseca. He is very nice, patient and hes cares genuinely. He explains everything and asks questions. He brings up things I forget or dont know to adk about. He never turns me away. He put me in a 2015 Malibu and I am going to purchase one from you, next year around March. He knows my name and my voice over the phone. He makes sure all my concerns are looked at and I trust him. He is a wonderful person and a very good friend. God bless him. He takes good care of my car and because of him, I can drive with assurance that my car will not malfunction. Happy Holidays Bino. See you on 12/8/14.

Dominick Frino

Nov 27, 2014

Excellent and quick service! Very pleased and accommodating! I would not take my Chevy anywhere else! Thank you

Luis Lima

Nov 27, 2014

From the minute I get there to the minute I leave the service is outstanding. Bino, the service manager always goes above and beyond with costumer service . Thank you

Aldeana Mitchell

Nov 24, 2014

I have A Navigation system in my 2011 Equinox I live in NJ but my vehicle is set to Washington, DC I can change to a different state, but after the car is shut off, it resets to Washington, DC.Also I can't set the clock in the car, in November when it was time to set the clock back an Hour, I set the clock back one hour but after the vehicle is turned off the time goes back to the time before I set it back. I was told that the only way to fix this is to replace the radio which is very expensive. The warranty on my radio expired on May 2014. This is a known problem. Why didn't GM do a recall on these radios. I feel that GM should pay for this.

Ana B.

Nov 23, 2014

We decided to buy a brand new chevy camaro 2014 and it happened to meet at the entrance Mr.Cyril J. McGough who walked us threw the facility at Multi Chevrolet and stopped at one Chevrolet Camaro. We didn't needed to test drive it or even to sit in it we knew that this was the one. Well we still drove it and try it out which just confirm that this will be the car that we will buy. When we were able to pick up the car it was Mr. McGough's day off but he made time to come in and wait until we had the keys in our hands. Definitely i will recommend Mr. McGough to all my friends he is very knowledgeable and very patient.

Chantal Fitzgerald

Nov 22, 2014

I appreciate the honesty of the staff. I want my car maintained by the dealership to guarantee best care for my vehicle. I want them to be honest with me and do a thorough job I will always come back to them. Customers do appreciate that

DRV

Nov 21, 2014

It had become evident that my old car was no longer worth repairing. As my Chevy driver brought me back to the dealership to pick up my old car I mused that perhaps it is time to look for a new one and that the car i was in looked real nice. When we arrived at the Chevrolet Auto-Mall, the driver asked me to wait a bit and came back with a fine gentleman named Cyril McGough - a sales rep. He is a very fine individual who talked me through all of my concerns and explained all of the possible options and helped me to decide which was the best for me. He was very helpful and solicitous and eager to resolve all concerns and issues. Once my decision had been made, I was introduced to the sales manager, Joseph Bacharde. He too was very helpful throughout putting together the best possible options for me and guiding me through all of the necessary processes and insuring that I would have no negative experience with the car itself. After all there were a lot of new gadgets with which to familiarize myself. Overall, my experience was totally positive. Thank you one and all.

James Berry

Nov 19, 2014

The service department at Multi Chevrolet was beyond excellent and the staff was outstanding they made me feel very comfortable while I waited for my car to be service

Roger Pryor

Nov 19, 2014

buying my new Chevy Traverse was a very good experience. MY sales consultant Cyril Mcgough was very thorough, patience, open, honest and direct Cyril answered all my questions, any questions he could not answer the management was able to answer them .I left there satisfied

Robert Falco

Nov 17, 2014

accomadated my needs promptly and professionally and even washed my car. very happy with the service and sales dept

Abraham Goodgold

Nov 16, 2014

problems dealt with quickly and efficiently.dealer was fair and alwaysmavailable.

Pat

Nov 14, 2014

Multi Chevy has the most helpful people in their repair department. My Equinox was only 2 weeks old when I drove in for service, not knowing exactly what was wrong. Could not have been more pleased with the service and the kind words of the repair people trying to assist me. I did not buy my car from them, but knowing what I know now, I WOULD BUY MY CAR HERE TOO. Best service I ever received from a car dealer.

Deborah Picciano

Nov 13, 2014

excellent service as always and this time was super fast service. Thank you Multi :)

Ralph Bobroski

Nov 11, 2014

Excellent work and extremely helpful employees! They have the car ready when stated, and are very thorough, and up on the latest technology!!

Aaron Varnado

Nov 10, 2014

Everything was a fast and pleasant experience. The Reps Trevor and Dee were friendly and wonderful.

Louis Rizzo

Nov 6, 2014

I had a problem but it was resolved quickly to my satisfaction.

Fred Westphalen

Nov 5, 2014

We fell like part of the Tino family, and the best thing, Randy yes RANDY # 1 Friend at Multi. Thank you, Quality Refrigeration

Jenna

Nov 5, 2014

My experience was very positive. The process was smooth and enjoyable. It made me love my axe that much more! Excellent service!

Lesia Frazier

Nov 5, 2014

Was greeted by personable individuals. Met with a salesperson who A friend has experience with already. Dealership met my limitations and I was able to get a new car.

Wayne Tomko

Nov 5, 2014

I had a great experience. I was able to test drive a comparable Equinox to the one I purchased. Special thanks to Andres Sanchez (my salesman), the Dealership Manager, and Trevor. I was able to get the exact vehicle I wanted since it was in transit to Multi Chevrolet.

Bohdan Haniak

Nov 2, 2014

As far as the oil change it was good. But no one seems to know about Link Radio. Why is the iPod initializing constantly? We were on a 3000 mile trip and it never stopped initializing. Consequently, I could not albums, artists, genres because it's still initializing. Techs should be trained before it gets to market. I've owned the vehicle 6 months but cannot use the iPod. How do I get this fixed?

Henry Reyes

Nov 2, 2014

Great overall experience. Got exactly what I was looking for and for a great deal. Will always consider multichevy first for future purchases.

Pedro Maldonado

Oct 31, 2014

Professional, knowledgeable and courteous. And my car wash washed. Nice touch. Also very trustworthy, but somewhat pricey.

Thomas Lee

Oct 31, 2014

MULTI CHEVROLET IS MY CAR COMPANY! PERIOD!!!PRICE, SERVICE. I WOULDN'T THINK OF SHOPPINGANYWHERE ELSE.THOMAS E. LEEDYNAMIC FAN INC.

Aaron Roth

Oct 29, 2014

I was in quite a jam having car troubles and not a lot of cash to spend on a new car, and on top of that I had an outstanding balance on a loan from One Main Financial that had possession of the Title to my trade-in. So I called Cyril J. McGough of Multi Chevrolet Union, N.J. and Cyril told me to relax, everything is going to be OK. Multi Chevrolet just received a returned 2012 leased Chevy Malibu that was priced just within my budget and that Multi would pay off my loan so I could trade-in my old 2006 Cobalt. Problem solved and you could say Cyril saved the day! By the way, Cyril sold me a new 2006 Cobalt eight years ago and made sure to stay in-touch with me all those years and that whenever I was interested in purchasing a new car that I should give him a call. I am totally satisfied with my almost new Chevy Malibu, I LOVE MY MALIBU!!! It has always been a pleasure and a lot of fun doing business with your dynamite Salesman, Cyril J. McGough. I definitely think he's an asset to your organization. Sincerely, Aaron Roth

PeterK

Oct 24, 2014

I have bought three used cars from Multi-Chevy, David Alesso and his sales team are the best! Just bought a used 2011 Chevy Equinox need a car fast my car head just died, they were able to find me a car and get all the paper work done in less then a day! David and the team make buying a car a breeze, best of all you can trust that you are getting a great car!!

Robert Taylor

Oct 17, 2014

Randy Mcleod was my sales person. Randy was very professional, he walked me through the whole process and answered all my questions and concerns I love my new Chevy Traverse. I would definitely recommend all my friends or relatives to MULTI CHEVROLET. Keep up the good work and God Bless!!

mcneilunion1

Oct 1, 2014

Cyril was wonderful! We can't imagine having a better experience or salesman. The process was stress free, professional, comfortable and a complete blessing. Thank you!!!

donald wright

Sep 15, 2014

my salesman names was Nick and was great and very helpful with every aspect in purchasing a vehicle

John Saleeby

Sep 12, 2014

Great job ... Bino is the best. Nice wash job too. The service

Rich Fontana

Sep 7, 2014

I found the 2009 Subaru Forester 2.5 XT I've been looking for through Cars.Com. I had inquired over the internet and got a prompt reply by e-mail as well as by phone to make an appointment to see and test drive the car. At the arranged time and day I met with a Subaru salesman and was shown the car and took the Forester for a test drive. I had my wife also drive the car as she would be the primary driver. We both were very impressed with the vehicle's performance and clear visibility. After a short time negotiating a trade-in and final selling price, a sale was made and the financial process was completed after a waiting period from the customer before us. Our 2009 Forester XT was prepared by the service department and our temporary plates put on and we were on our way. Our over-all car buying experience at Multi-Subaru was smooth, pleasant and friendly and would recommend this dealership.

Lee

Sep 3, 2014

Understanding & cordial Service Team - quality work performed - dealership provided a loaner while car was being serviced. Responsive and good turnaround for the fixes performed.

Alex Krzanowska

Aug 23, 2014

Let me tell you something that i had the best car dealer experince in my live time. Thanks to Cyril. He was beyond great, so profesional, very helpful and i was so lucky that i found him to help me get my first car from Chevrolet. Because of Cyril my car buying experince was just wonderful, no stress and no games and thats how i like it. Thank you Cyril for great customer service. It was such a pleasure to know that there are still honest people that will do anything to help others. Cyril is the dealer that i would highly recommend to everyone who's thinking about buying a car. Once again Thank You Cyril J. McGough.

Ania Krzanowska

Aug 23, 2014

Went to buy a car and had the best experience ever thanks to Cyril. He was AMAZING, WONDERFUL, AND JUST SOO GOOD AND SOO PROFESSIONAL. I will recommend that salesman to everyone who's wishing to buy a car. He plays no games, he says how it is and will do anything to help you and i'm so thankful that i met him. From the bottom of my heart i want to thank him and he's the best Cyril J. Mc Gough. Anja K

AlexKrzan

Aug 22, 2014

That was my first car from Chevrolet and i was so happy that i met Cyril. Cyril was so professional, wonderful, honest, no games, says how it is and i just loved it every minute of it. I would recommend Cyril to everyone who's thinking about buying a car. Thank you Cyril for such a wonderful customer service experience.

R. Hall & V. HALL

Aug 18, 2014

Service all around from this dealer was EXCELLENT!!!!!!!!!! Customer service from the following people was above and beyond the call of duty. Randy, our sales person was very knowledgeable and on point with the two vehicle we purchased from him in the last three months. Dave in the Parts Dept was very helpful and quickly got the parts we needed for each vehicle. Charles in the Service Dept. was very a courteous and did wonderful job with getting our vehicles in and out of service in a timely fashion. We would like to THANK them for their services. We will refer them to others and look forward to being serviced by them in the future.

d holden

Aug 16, 2014

if your looking for an honest sales person look for Cyril he was very helpful not pushy and got me the best deal possible I left feeling very satisfied and would shop there again .

Sandra- Teacher

Aug 14, 2014

I would recommend this dealer for its wonderful service. I also like to mention that it was great to not have the pressure that many other dealers place on the buyer. Thanks a lot to the representative that helped me; he was very courteous. Thanks Randy.

pard

Aug 14, 2014

The salesman, Cyril McGough, was very pleasant and helpful in our leasing experience. He was very knowledgeable and help us greatly in the leasing of our new vehicle. We were treated like family by all the employees at this dealership.

Iraq Veteran

Aug 5, 2014

It is worth the hour drive from the Shore to buy my Corvette and have it regularly serviced there.

Ream07

Aug 4, 2014

The gentlemen Cyril McGough was the best salesmen ever. Very thorough, extremely informative and just overall a pleasant person. He has many years of experience and it shows! I would highly recommend this dealership and salesman to a stranger, let alone family and friends! 10 Starts in my book!

nandakishore

Aug 2, 2014

This is my first car. I had great buying experience here. Sales person Cyril was extremely helpful. No hidden fees etc. They worked very hard to put me in the car the same day. I highly recommend this dealership.

Roscommon Joe

Aug 1, 2014

My wife and I went to Multi Chevrolet in Union looking for a 2014 Malibu. We were indeed fortunate when Cyril approached us and asked what were were looking for. Always the gentleman, Cyril found the car we had seen online and took us for a test drive. The sales process was easy and no last minute curve balls. Cyril also followed up with us and they took care of pairing my wife's cell phone with the Chevy On Link system. We will absolutely return to Multi and Cyril when we need our next vehicle. The car and the entire experience were fantastic!

THOMAS E. LEE

Jul 25, 2014

I HAVE BEEN BUYING CARS AND TRUCKS FROM THIS DEALER SINCE 1988. I HAVE PURCHASED 14 NEW VEHICLES, AND 2 USED VEHICLES FROM THIS DEALER. EVERY OCCASION HAS LEFT ME WITH A SATISFIED, GOOD FEELING. EVERY EMPLOYEE HAS BEEN HELPFUL, AND COURTEOUS, WHICH IS A RESULT OF THE ATMOSPHERE CREATED BY THE OWNERS AND MANAGERS OF THE COMPANY. THOMAS E. LEE

HCSubaru

Jul 24, 2014

love my Legacy.......great on gas, reliable and perfect for snow...If you thinking about buying a subaru I will recommend you to go to Multi Subaru and see Miguel he is knowledgeable, care about your needs and very professional.

Lem Tilghman

Jul 24, 2014

Just bought my trailblazer! The service from all the staff was amazing! The sales person named Cyril was my sales man. His service was AMAZING!! He went above and beyond to make sure my car buying experience was a headache free one. I have bought 4 cars now from multi and i love there attention to customer relations! Mr.Cyril even went as far as to come in on his day off to make sure that i was completely satisfied with my purchase. The sales managers are extremely helpful and they have been there for me when i had any questions on any of the 4 cars i bought from them. I bought my grand mother a car from multi and when she got a house key stuck in the ignition and it needed service they where nice enough to give her one of there personal demo cars (reserved for sales managers) as a loaner until her car was fixed. All in all i can say that multi Chevrolet's dedication to customer service and to the satisfaction they give the buyers will be a reason why i wont drive a car unless it has the multi Chevrolet badge on it!

Pat "A loyal chevrolet lessee for over 20 years"

Jul 22, 2014

The lease on my 2011 Malibu was due to expire shortly so I went to Multi Chevy to discuss with Cyril McGough my desires to lease an SUV instead of another sedan, while keeping my payments at a reasonable amount. As with my previous lease, Cyril was professional and knowledgeable to my concerns. I walked out that evening with a new Equinox along with monthly payments I could live with, I would highly recommend Cyril and Multi Auto Mall to readers who want to lease or purchase their next Chevrolet automobile.

Cyrus Kashi

Jul 19, 2014

CARLOS WAS CALM,VERY CURTIOUS,PLEASENT PERSONALITY

Joe

Jul 17, 2014

We recently leased a 2014 equinox from Cyril McGough at Multi. We went to the dealership not knowing if we would buy or lease or get a new or used car. Cyril took the time to discuss which option was best for us. His no pressure approach put us at ease. His professional manner and expertise made the whole process very smooth from explaining all the features of the car to the finance paperwork. He was a pleasure to work with and we are delighted with our purchase. We would definitely recommend Multi Chevrolet and Cyril McGough to anyone shopping for a car!

Jason 14 outback

Jul 15, 2014

Miguel Cely and the entire staff at Multi Subaru made buying a car an absolute pleasure. Miguel greeted me almost immediately upon my arriving at the dealership and went out of his way not only to get answers to all my questions but also to show me examples of cars, colors, features, etc. He was patient and thoughtful, and very calming to work with. Miguel helped me get a great car for a great price, and explained things honestly every step of the way. As a side note, the dealership itself is a very welcoming place to visit - it is clean, comfortable, and has a relaxing vibe. All of the staff here are friendly, polite and helpful. I am delighted to have purchased my new car from them, and I feel as though in a short time I have developed a relationship with the entire dealership. Thanks Miguel!

Kevin

Jul 14, 2014

Multi Subaru at Union NJ has excellent Service and I highly recommend anyone to this location looking for a Subaru.

Lori

Jul 2, 2014

Overall experience very good with Carlos. Process for approval was very lengthy.

AndyNJ

Jun 29, 2014

I bought a used 2007 Toyota Prius which was traded in. The salesman Cyril was very good, he did not try to pressure me at all. He listened and provided answers. He was very courteous and friendly. A very pleasant experience.

Lourdes Gonzalez

Jun 27, 2014

Diego Londono gave me the experience of a lifetime! His knowledge of the cars, his respect for me as a customer, and the time he took to explain in detail everything I could have asked before I even asked was amazing to say the least. He worked hard to make sure I was happy with every aspect of this purchase and was absolutely willing to work with me through anything I was unhappy with. I am very much pleased with him and his customer service, and if I know anyone looking for a car, I'll be sure to send them his way!

Elizabeth Merkle

Jun 25, 2014

I felt my experience with this dealier ship went smoothly. The process was very easy. All the people involved in making the sale possible came through to make thins happen quick and smoothly.

Bergen Subaru buyer

Jun 23, 2014

I worked with Victor Gregor, he took the time to explain everything to me and answered all the questions that I had. He really worked with us and earned our trust. Finance office was fantastic with me a 1st time car buyer and got me the best deal. I would highly recommend Multi Subaru and Victor to anyone who buys a Subaru. All the best.

Chris and My new Forester

Jun 23, 2014

If you go to Multi Subaru try to get Victor Gregor. He's pretty laid back. He made it easy buying the car. He was very informative of the Forester. He was not pushy and was cool with all the questions I had. I recommend you try Victor. I knew the car I wanted, so I did not take up a lot of time in there. He had some interesting careers in his life... Kept the conversation interesting. Good luck!

tmyosel

Jun 23, 2014

Carlos Allen was very friendly, patient and helpful with us. He was able to direct us to the crosstrek over the original Impreza...Loved the road test with him as he directed us to the differences between the different models...pros and cons. Carlos was very helpful, knowledgeable, without being pushy. Even though he is relative new at this business, we never once felt turned off from the process...thanks:) Still considering the price (which is outside his control) and will make our final decision over the next 48 hours.

Sharon L. Levitz

Jun 20, 2014

I think the process was excellent the sales rep Diego Londono was patient and walked me through everything. I highly recommend Multi Subaru of Union and Diego Londono.

Evan

Jun 19, 2014

The experience I had was excellent! They worked with me in and out during the process, I totally recommend multi Chevrolet I intend on buying through them again

mdaws

Jun 14, 2014

After searching for a new vehicle, we found our way to Multi Chevrolet where we found our car. When we first stepped in, we were greeted right away which is one of the reasons that we stayed. We had looked at some dealerships and were completely ignored which did not make for a great first impression but it did lead us here and to our brand new car. Brian Toal helped us and he made the experience even better, he answered all of our questions and did not pressure us to buy at all. I would definitely recommend this dealer to anyone looking for a new car.

satisfied consumer

May 30, 2014

VERY PLEASANT EXPERIENCE. GREAT DEAL. WILL RECOMMEND TO ANYONE LOOKING FOR A NEW CAR.

MarianneV

May 27, 2014

Last week I went to Multi Chevrolet in need of help with my situation. I'm in the process of purchasing a home and I was notified, at the last minute, by my mortgage company that my car payments were too high. I was desperate to resolve my situation. Luckily, I met Cyril McGough. His calm demeanor and knowledge quickly put me at ease. He worked diligently to help me resolve my situation. After a short time, he was able to get me out of my current loan and into a loan suitable for my mortgage requirements. I am have nothing but gratitude for Cyril and his team at Multi!

omesh sehgal

May 27, 2014

Excellent service & out standing Crew. Crew knows what they are doing. They fixed my Camaro 2ss perfectly. GOD BLESS THEM

Gav10

May 27, 2014

Last week I went to Multi Chevrolet in need of help with my situation. I'm in the process of purchasing a home and I was notified, at the last minute, by my mortgage company that my car payments were too high. I was desperate to resolve my situation. Luckily, I met Cyril McGough. His calm demeanor and knowledge quickly put me at ease. He worked diligently to help me resolve my situation. After a short time, he was able to get me out of my current loan and into a loan suitable for my mortgage requirements. I am have nothing but gratitude for Cyril and his team at Multi!

Chrismorgan13

May 17, 2014

I went to Multi Chevy knowing that they had the vehicle I was looking for, a used 2007 GMC Sierra. I got there in the pouring rain, and salesman Brian Toal came out to greet me. We discussed some specifics on the vehicle and a couple days later, after a test drive and some minor repairs in their shop at their expense, I purchased the truck. Brian went above and beyond to make sure the truck was 100 percent. I was very pleased with the whole experience, thanks to Brian and the team at Multi.

Mr & Mrs. Cole

May 12, 2014

My husband and I just purchased the 2015 Surburban and we couldnt be happier! Thank you Dan for your thorough showing and for being very informative about the vehicle. We will definately be back to purchase our 2nd car with you! Great vehicle! Great dealer! Thank you also to the financial team for making it happen! 2 thumbs up!

Larry P.

Apr 26, 2014

Cyril McGough was our sales consultant when we purchased our Impala this week. He was extremely helpful and capable, knowing his business very well and making sure that we were satisfied every step of the process. Luis (in financing) was also capable and helpful. Cyril followed up with us within the week to make sure that we were happy with the vehicle and that it met all of our expectations. We were quite pleased to get such good care and attention from Cyril and he is an asset to Multi Chevrolet.

ldpollock

Apr 26, 2014

We purchased a Chevy Impala at Multi this week with the professional help of Cyril McGough. He is truly anasset to Multi Chevrolet and he made our buying experience a good one. We appreciated his diligence at makingsure we were happy with our decision to purchase and his follow-up to make sure that the car was performingto our expectations and requirements. Luis Rivera in financing is also a positive addition to the Multi team experience.

San Colon

Apr 23, 2014

I previously gave a poor review and I was completely wrong. Great followup for the 1st car we bought for my son. An even better experience for our 2nd car. Michael St John the Sale Rep, Luis Rivera in Loan Processing and Tony Izzo handled the whole experience with the utmost professionalism and courtesy. Wonderful facility and great deals. Regards, -San Colon

Anthony Lugo

Apr 16, 2014

This is our second time at Multi Chevrolet. i just want to say what a pleasure it was to go there again. There are so many helpful employees there. There is one salesman that i look forward to doing business with and his name is Cyril Mcgough. He is one salesman that will go out of his way to help you get a good deal on a car. He is also a gentleman and really works hard for you to get you the car you want.Me and my wife will only go see him but that's not to say the other salesman there are bad it is just we have a great relationship as buyer and dealer.He will really take care of you. I just hope he is there in another 3 years when we go back.I just want to say thank you from me and my wife for taking good care of us.Cyril do not go any where because we will be back. Keep selling those cars and me and my wife wish you great health.

Kevin

Apr 8, 2014

I took my Chevy Camaro to get serviced and the staff there did a wonder job.

Dennis McLeod

Mar 27, 2014

I would recommend this dealership to anyone. In fact, I have already recommended a friend. Customer service was excellent and Cyril was very professional and got me the price I wanted.

Joe Armellino, ARMO Construction

Mar 25, 2014

All around great experience. I needed a Van for my business and Cyril McGough and the Multi team made it happen. I highly recommend visiting Multi and definitely ask for Cyril!

Janice

Mar 24, 2014

Had a wonderful experience with my new car buying . Cyril was very helpful. He is an asset to your company and very knowledgeable about the new car buying experience. Glad I came to multi auto mall and would recommend this dealer (and Cyril) highly.

gskgrp

Mar 13, 2014

My utmost gratitude goes to Michael Carvalho and Charles Simmons for their friendliness, hard work and determination to see a deal through. They took the time and made it happen. When I walked into the dealership I was curious to take a look at Chevy Volt. I did some research and wanted to see the car with my own eyes. I liked it and decided to lease. I delt with Michael who was very friendly and accommodative and Charles who showed himself as a good manager determined to make the deal happen. I recommend this dealership wholeheartedly.

EmeseGormley2014

Mar 9, 2014

Our experience with Brian was wonderful - he wanted to make sure we were happy with our new car and gave us all the information we needed to make our decision.

frankdw

Feb 28, 2014

Cyril McGough was exceptional in his presentation resulting in my friend Mr John Trotte leasing a new Impala LT I would recommend him highly. He is very friendly and knowledgeable about his nproduct.

MKSchumacher

Feb 27, 2014

Cyril McGough is a "hands-on" salesman. He listened to our car needs and showed us exactly what we wanted plus an alternative, just in case. We had lost our car in an accident and were anxious to find a car and complete the deal. Cyril made that happen in a timely manner with much cheer. The financial guy, Hector, is awesome, as well! He explained everything so clearly and made the transaction and paperwork signing go by with great efficiency!

mkschumacher

Feb 26, 2014

Cyril McGough is a "hands-on" salesman. He listened to our car needs and showed us exactly what we wanted plus an alternative, just in case. We had lost our car in an accident and were anxious to find a car and complete the deal. Cyril made that happen in a timely manner with much cheer. The financial guy, Hector, is awesome, as well! He explained everything so clearly and made the transaction and paperwork signing go by with great efficiency!

nick elkashab

Feb 12, 2014

IWAS SHOPPING FOR A NEW SUBURBAN 2014 NICK ELKASHAB GIVE MY A good DEAL

Arniece Johnson

Feb 7, 2014

I been dealing with Nick Elkashab for some years now and I am very satisfied with his service. As long as Nick works for Chevy I will always do business with him.

GERALDINA TAPIA

Jan 31, 2014

CUSTOMER SERVICE IS THE BEST. I'M SORRY BUT I CUSTOMER FROM 1996, AND EVERY IS "OK", I DON'T HAVE NOTHING ELSE TO SAID.

monte2007

Jan 31, 2014

I have never had a problem with any of the sales or service people. Their service manager, Don, is extremely helpful. He takes his job very seriously. I bought my 2007 Monte SS in November 2006. I have had some of the normal problems but they were all swiftly taken care of by Multi Chevrolet. They are a great dealership!!

Lou

Jan 22, 2014

Car was taken on timeand repaired in a timely manner. Mike was very friendly and answered all my questions. The car wash is a great free feature.

Frank

Jan 13, 2014

I have just drove home my 2014 Cruze and was happily closing the lease deal with Randy McCloud. This is the 9th car lease that Randy has sold me. Buy or Lease with confidence and no pressure with Randy. Trust me I have been to other dealerships and been mislead and doubled talked. Talk to Randy next time and be treated with respect.

katjim922

Jan 13, 2014

Had a great experience purchasing a Certified Used Chevrolet Malibu. Sales rep was very professional & finance dept was very helpful. Would highly recommend this dealership.

jconklin79

Jan 6, 2014

I bought a 2013 Chevrolet Silverado 2500 HD. My salesman Cyril went above and beyond my highest expectations and got me the truck I wanted with all the options I was looking for. Everything went smooth and fast. I can not thank Cyril enough for everything he did with the Multi Chevrolet team for me on 10/18/2013. Thanks again!!! Please call or see Cyril if you want a great deal with out the BS 908 686-2800 ext 1081

Stace242

Dec 9, 2013

They were very polite and knowledgeable with all aspects of my new car purchase. I would definitely deal with this dealership and there staff again. Kein and Tony went above and beyond to make me happy. I am very pleased.

njrosemary

Dec 7, 2013

We noted a problem with the steering when we took the test drive. Dan and Joe followed up with the repairs. We thought their Customer Service was Excellent. We will definitely refer friends to them.

John A

Nov 12, 2013

My experience at Multi Chevrolet was both pleasant and satisfying thanks to Cyril who took care of us we went shopping for a used car for my granddaughter and the car was ok but not for a 17 year old so we explained our needs to Cyril and he took the time to understand our needs and suggested we lease a car my wife fell in love with a Chevy cruise and we decided to give 1 of our cars to my granddaughter we love our new car and like to thank Multi Chevrolet and Cyril for taking good care of us If you need a good car and a good deal head over to Multi Chevrolet and ask for Cyril and like my wife and I you will be completely satisfied

Johncw15

Nov 12, 2013

Cyril greeted us with a friendly smile and understood what our needs were, We actually went to multi Chevrolet looking for a used car for my granddaughter and Cyril was very attentive to us and explained to us what and why we should consider leasing a car and the advantages of doing so . We leased a 2014 Chevy Cruise and decided to give my car to my granddaughter We are both happy with our new leased car and also have the peace of mind to know that my granddaughter would both be happy and safe with my used car , I want to thank Multi Chevrolet for their service and especially Cyril who was most concerned with us being completely satisfied if your in the market for a new or leased car head on over to Multi Chevrolet and ask for Cyril

Lee688

Oct 26, 2013

Multi Chevrolet is a great dealership. We were in and out. The staff made everything into a fairly smooth process. I am very pleased with my purchase thus far.

kfabel

Oct 10, 2013

Cyril is a knowledgeable, low pressure, honest salesman and was an absolute pleasure to work with. He and the rest of the dealership worked very hard to get me the best price and lease deal on my new Volt. I can recommend both Cyril and this dealership without reservation

sgtwhite

Oct 7, 2013

A great experience all around. Nick was very geared towards helping me find a car that fit me and my budget. He is very genuine.

Amyhrtz86

Sep 22, 2013

We had a wonderful experience with Chevy. We did a lot of shopping around, and Cyril was by far the friendliest and most helpful in comparison. Multi Chevrolet really exceeded our expectations by giving us the best price, by far! We will refer this dealership whenever and wherever we can. Tony the manager, was so helpful and really did all he could for our price range. And Cyril was a complete pleasure!!!! We thank you for helping us get our very special first car!

joannmbrink

Sep 22, 2013

Always a pleasure working with Nick. He gives us great attention and always follows up to be sure we are satisfied. I make sure to look for him whenever we need a new vehicle. Keep up the great work!

waltam0417

Sep 22, 2013

I would definitely recommend this dealership to anyone who is looking to buy a new or used car. Very friendly staff/environment. Try it out.

3500hd

Sep 20, 2013

I just purchased a brand new, 2013 Chevrolet Silverado 3500HD 4X4 Crew Cab, from Multi Chevrolet. Located in Union, New Jersey. I am 100% Completely Satisfied with my buying experience. From the moment I walked into the dealership, to the end, when I drove away in my new 2013 Chevrolet Silverado. I have purchased more new vehicles in my life then I can now remember. "BY FAR", this has been the most satisfying, simple and pleasant buying experience, of all my vehicle purchases. First I met with Mr. Nick Elkashab, my salesperson. Who took the time to answer all my questions, concerning my needs and wants with a new vehicle. Polite and patient with me, as we went through the model and option choices. After I made my final decision on which Chevrolet truck to purchase. I was introduced to Mr. Anthony Izzo, the sales manager. Mr Izzo, also took the time to explain to me, the entire process of finalizing my purchase. Explaining to me, all of my options available as far as financing and or leasing my new vehicle. He could not have been more helpful, patient or nicer to me, in answering all of my questions. Making sure that I understood the buying procedure, from start to finish.Now that I made my truck purchase decision, I was introduced to Mr. Tom Johnson, the Finance & Leasing manager. Again, I must repeat myself in saying. Mr. Johnson took all the time needed, to make me comfortable in explaining to me, the final sales paperwork needed. And also the many available options on, in my case financing my purchase of my new Chevrolet Silverado.I could go on and on. Expressing my SATISFACTION with MULTI CHEVROLET. And what a pleasant buying experience I had at thios dealership. I "CANNOT RECOMMEND", MULTI CHEVROLET enough. I would like to thank everyone at Multi Chevrolet, for there time and consideration of me throughout my buying experience. Thank You, David Chubrick

alfredc43

Sep 19, 2013

The service at Multi Chevrolet was excellent, a very experienced staff and great customer service. I had shopped at Chevrolet of Jersey City and they were nothing like Multi Chevrolet. Five stars to Cyril and the staff at Multi Chevrolet.

JOBRIEN2014

Sep 18, 2013

Cyril McGough and John Butto went out of their way to help me get a car I would highly recommend this dealership to friends but especially recommend Cyril and John

krotando

Sep 18, 2013

I just went to this dealership to look. I had no intention of buying. My friend had purchased a car there the week before and raved about it and her salesman, Mr. McGeoff. I have given this rating because Mr. McGeoff was knowledgable, I felt no pressure and generally just felt comfortable with him. Everyone at the dealership was friendly and helpful, from the credit guy, to the man that washed my new car. I highly recommend and will purchase my next car from them, especially my salesman, Cyrill.

bht931

Sep 17, 2013

Great experience, very friendly. Nick did a great job, made us very comfortable. The car is awesome, didn't have to go thru the hassles of bargaining too much. Very happy and glad I bought a car with multi.

Kimberlyanesh

Sep 17, 2013

After finally conceding to getting a new car, I set out prepared for the tortures of dealing with car dealers. I reached out to multi chevrolet because they had the Chevy Travese that I was interested in. I have to say that Cyril Mcgough and his sales manager John were absolutely amazing. It was the easiest car purchase I have ever made. Cyril and the people at Multi Chevrolet could not have been more accommodating and helpful in getting me the best deal on the car that I wanted. They singlehandedly changed my option of car dealers and I would highly recommend them to anyone. I had my new car in less than 3 days and I couldn't be happier.

my_last_offer

Sep 17, 2013

It was a pleasure dealing with Cyril Mcgough of Multi Chevrolet during my car purchase. Cyril was professional, courteous, and friendly throughout the entire process. Cyril worked very hard on supporting what I felt was a fair purchase price.

Sue/Rocco

Sep 12, 2013

staff was most helpful expecially my salesperson Randy

fireseen156

Sep 12, 2013

I went into the dealership for a simple oil change and came home with a new car. Although l still had a few months remaining on my lease Micheal was able to quickly convince me that now was the time for a new car. He seemed to know that needed a new vehicle better than I did. I feel it was a very good move to choose the Chevy Tahoe. And choosing Michael to help me was definitely the right move. Love the car.

Jkb821

Sep 10, 2013

Great staff to work with. Respected my time and got deal done quick. Now also doing my services at this location. Would highly recommend this dealership, huge selection as well.

shonda1980

Sep 10, 2013

What a wonderful experience, my needs was met to my standards and the salesman helped me with great choices and better prices and what car was better on gas.

Latinpoet22

Sep 9, 2013

Just bought a 2013 Chevy Malibu back in May, I wrote previously that the sales manager and sales rep where great but unfortunately the car isn't so great. I have had nothing but headaches since purchasing this CAR "13 Malibu" Been back and forth to the dealership to have issues fixed. One thing after another. First off this is a brand new car and check engine light came on a day after purchasing. Supposedly gas cap had to be tightened, That did not work! Then I brought it back on Memorial day "Service Center Closed" Sales Rep changed gas cap, That did not work! Went back the following day and had to leave my car! Service Center Rep stated they found nothing wrong after they ran a diagnostic test, yet OnStar said codes populated, and they "Service Center Mechanic" simply reset the check engine light. 2 days later back on. Called GM Corporate office and had to have them help me. They asked me to take it back to dealership, guess what all of a sudden they found a pin sized hole in the fuel tank line where the gas cap is placed. They finally fixed that problem. Now 3 1/2 months of having my car I had to bring back to the dealership for a Stabilitrac Service light COMING ON!!! Called the dealership after seeing light and was transferred to 5 different people with no luck of anyone answering I had no choice but to contact corporate AGAIN. They finally got a Sales Manager on the phone that got the head Mechanic on the phone as well and they had me do a OnStar Diagnostic and guess what a service code was detected yet again, this time something to do with ABS and Stabiltrac. Took my car in on Friday Sept 6th and got a Service guy with an Attitude, unfortunately for him Corporate is involved and his boss "Service Manager". So he was dealt with accordingly. Now I was given a Loaner and have yet to hear back from them. Not a good way to keep a customer satisfied. So I spoke with a Lawyer and was advised to have them swap out car and if they are not willing to comply file a lawsuit. My suggestion is if you want to buy from this dealership be prepared to be scammed from both the service department and from the management. By the way I was told that I shouldn't have any issues anymore after they fixed the check engine light the first time. What A JOKE!!! Be warned DO NOT BUY FROM THIS DEALERSHIP and if you do make sure you thoroughly check your car before you pull off the lot.

jdladieu

Jul 24, 2013

great help, worked hard to make me satisfied. went to great lengths to make sure I got what I was looking for. He was a pleasure to work with.

sagosta

Jul 23, 2013

After visiting multiple dealerships, looking at many different car makes and models, I would walk out after being made to feel that I needed to rush and make a decision on the spot to buy a car or I would loose what they said was a very good deal. I had passed by Multi Chevrolet dealership and decided to give it a try. I had a very pleasant experience with Mr. Cyril McGough, he was very helpful and attentive to what I was looking for in a car. He did not give me the feeling of being rushed or swindled as I felt with so many other car salesman. I felt very comfortable with him and decided to purchase a new Chevy. Two days later my husband and I picked up our new car and the customer service has continued to be great, as we have since received phone calls and e-mails from the staff making sure that we are happy with our purchase.

Matt

Jul 20, 2013

The car I was interested in had over 4000 miles extra compared to what they advertised on Cars.com. PLUS, they would not budge on the price. Seriously? Make sure you ask all the right questions before you walk into this dealer or you might just be wasting your time...

Spanishtrella

Jul 19, 2013

The staff at Multi Chevrolet is extremely friendly and knowledgeable. They really make you feel like you're a part of the family as soon as you walk in the door. Yaseen Sabuur, our sales consultant, was very helpful and made our purchase smooth and easy. This is our first new car purchase and we would recommend this dealership to anyone that wants to buy a car.

JoeMartucci13

Jul 10, 2013

Brian was an excellent sales rep for Multi Chevrolet. He explained all the features in such a way that was easy to understand, as well as enticing to buy. He was a great talker and really made the car buying experience fun and knowledgeable.

jeanine pitchelle

Jul 2, 2013

ask for cyril mcgough very nice to talk to ,dose'nt presure you,makes you feel very confortable

sharondc

Jun 29, 2013

I took my car to get the brakes changed and the oil changed. I left a file box in the car. Not only did someone break the box due to probably not being able to open it; an item that I had in the box was stolen. I would recommend service as long as you completely clean out your car.

NJ Mom

Jun 27, 2013

You bring your car in to have something repaired and they manage to brake something in the process and expect you to pay to fix it....happened twice!

IJohnston

Jun 27, 2013

Same trick they all use, bring it in to fix something and then they brake something else in the process and want to you to pay to fix it!!!! They seem very nice but twice this has happened to us in the past year and we are tired of it!!!

bsbike

Jun 7, 2013

Everyone did a great job. They all went the extra mile to make the sale happen. Everything was followed up and completed in a prompt and courteous manner.

Steve53

Jun 4, 2013

The salesman and sales manager where very helpful and courteous. There was no pressure from either one of them. They both worked with me to achieve the final sale of the car. I would definitely recommend this Dealership to purchase a new car. Thanks Multi !

tracynjohn

May 15, 2013

Just purchased a Cruze from Cyril. He was a pleasure to work with friendly, professional, relaxed. I'm very happy with the deal I got and never felt pressured or rushed to make a decision. Overall everyone in the dealership was friendly and I'd definitely recommend it to my friends. Also loving my Cruze and its gotten lots of compliments already!

Gagan1994

May 8, 2013

They are very nice people. They are extremely helpful when it comes to picking the right car for you. They work with the buyer to give them a affordable price on the car they want.

rchavez30

Apr 18, 2013

My recent shopping experience with this dealer was the most comfortable and hassle free. I went in on Saturday and traded in my 06 Chevy Tahoe and drove off with a new 2013 Tahoe thanks to my sales rep Cyril Mcgough and his manager Tony and Kevin. Cyril was professional and knowledgeable with the features and options available on the new Tahoe models that made it easy for to decide. Cyril did such a great job in thoroughly going over the features and showing me the different models availables. Cyril definitely works really hard to get you the best possible pricing deal without the back and forth negotations. After the deal was completed the paperwork was handled promptly and with ease. I can honestly say that I never felt pressured or misled. So if you are looking for new, used or lease vehicle I recommed this dealer and let Cyril McGough work hard for your deal.

kimmiet22

Mar 20, 2013

Cyril was a pleasure I felt very comfortable with such an Irish gentleman whom treated me as a person and not a dollar sign. He listened and understood my needs. My parents had done business with Cyril in the past and when he called me to ask how my 2010 malibu was doing I felt even more comfortable doing business with him. Even though I had never met Cyril before I knew I wanted to do business with him because my parents spoke so highly of him. I wasnt too sure if I wanted to go back to Multi but once I knew he was working there I went to day after he called me. He is a genuine person whom understands a persons needs in this difficult economy. He explained everything to me very clearly, was patient, took his time and did not rush me. I would recommend EVERYONE to Multi and especially to Cyril. The AWESOME Irish brogue was also a plus!

Cooper123456

Dec 30, 2012

I came from NY to purchase a Yukon XL Denali.. Amazing customer service, friendly, no pressure, fair and extremely accommodating. Highly recommend! We purchased truck!

Griffinjazzy

Dec 29, 2012

I was very pleased with Mr Randy knowledge and willingness to take the time to help me with my purchase. His pleasant attitude made me feel relaxed and not pressured into making any rushed decisions. I would highly recommend him to family and friends to assist them with any purchases. And I would like to thank Mr Randy for all of his help. Sincerely,Janet Griffin

SharonBurnett

Dec 29, 2012

I have purchased 2 cars from Multi Chevrolet. Nick helped me both times. He is a great sales person. And this is a great place to buy a car. They are very very helpful and honest.

wjones

Dec 29, 2012

The Sales Consultant was very knowledgeable and answered all my questions. Andres called me to follow-up on how I am enjoying my truck. He is very courteous and professional made my decision easy to shop here.

Marcia Connors

Dec 28, 2012

I have a Chevy Malibu, now. It's my second chevrolet and I bought both at MultiChevrolet. They have a perfect crew to help us out on every step - from the choice of the car to the finance system. I love it and will recomend it to all my friends.

Mikeyt9831

Dec 27, 2012

Absolutely the best experience I've ever had purchasing an automobile. This would be my 5th car purchased through Multi and I couldn't be happier. Courteous staff and service along with expeditious delivery of my new car. I wouldn't buy a car anywhere else until I'm no longer able to operate a motor vehicle. I recommend this dealership to anyone I come across.

George and Dorothea

Dec 26, 2012

The feature on this car is excellent, I can start the car up with my smart phone, or the start-up, or key, its good on gas, very roomy, excellent choice!

luvu103x

Dec 26, 2012

From the start of my experience the customer service was great! Charles Simmons assisted us and was excellent. He seemed to be very knowledgable about the Equinox. He helped us with get replace our car that got damaged in the storm. It was a great shopping experience. We will definitley refer to our friends

Champ20

Dec 23, 2012

I would definitly reccomend this dealer. kein was great with the sales procces, he is a very nice young man. Would defintley reccomend this dealer and kein to my relatives

consumer_12

Dec 22, 2012

This dealer can not be trusted, bottomline. I was looking to buy this 2001 porsche 911 WP0AA299X1S620567. John Bonner and his "independent mechanic" told me over the phone and in multiple emails the car was in excellent condition and mechanically sound. I took the car under that pretense to have a local porsche dealer inspect the car. The car arrived almost an hour late. 3 hours later I got a call back from the local Porsche dealer and in their quote words the car was a lemon and needed a new transmission, rear tires, frame damage, leaking oil etc. In addition, they ran an IMS inspection to examine the bearing that was leaking oil as well as metal fragments. This could possibly lead to engine failure. The cost to replace and repair this car was quote from the porsche dealer "you don't wanna know". Most of the representives did not have positive experiences with this dealer. When I told Multi Chevy about the issues their tone immediately changed. John Bonner informed me (not even being a Porsche dealer) that these issues were not necessary to replace. I came from out of town and it took the dealer 4 days to get back to me after I sent them an email. John Bonner's response was I should had the car inspected before I drove up? Maybe I took your word under good faith the car was mechanically sound and wanted to take it for a test drive? Appearently he missed the point that the car already inspected by his mechanic? Most reputatable dealerships would of refunded the inspection/IMS costs and offered another car to look at. The bottomline here is that (after researching) this dealer previous took the car to a Porsche dealer and tried to rig or temporarily fix these issues with their independent mechanic. When a car needs a new trnasmission according to Porsche you can not just replace a seal and call it not necessary to fix. After talking to other dealerships in the area, this dealer is notorious for this. Being an attorney this will be an easy case to file and get refunded. DO NOT BUY FROM MULTI CHEVEROLET IN UNION NJ.

landover

Dec 17, 2012

Joseph, was good with communicating the information for our business to complete the transaction and expedited all the paperwork so we could get the truck out and on the road.

Locust230

Dec 16, 2012

I would highly recommend Multi. Michael St. John (sales rep) was exceptionally helpful and knowledgeable went above and beyond to accommodate .Was extremely satisfied with the excellent way my transaction was handled by Ed Lopez and Ron Fedorka. This is my second car from Multi and each experience was great. This past summer upon my recommendation , my som purchased a new truck.

LendonD

Dec 3, 2012

I went there to purchase a used vehicle. It started with an initial offer online, then I received an email from Ashley, an internet sales rep. we exchange email back

Widemonde

Nov 3, 2012

I bought my car for about $10,000...the dealer was all smiles but when my car needed fixing they fixed it....ON THE 10TH COMPLAINT...and when I got my car back the same problem kept occurring I would NEVER EVER EVER GO BACK TO THAT DEALERSHIP AGAIN TO BUY ANOTHER CAR...I thought by buying a certified pre-owned car that I would get a good car with service but that was not the case...THEY OFFERED ME FREE OIL CHANGE FOR 1 YEAR...IT'S BEEN ABOUT 4MONTHS NOW AND I STILL HAVEN'T GOT AN OIL CHANGE...MY NAME IS WENDY FROM JERSEY I WISHED I WOULD OF READ SOMEBODY'S REVEIW OF THAT PLACE BEFORE I WENT THEIR

tiffgaston86

Oct 18, 2012

My experience with Brian was excellent. Brian was very honest and consistent with information we had previously discussed. He walked me comfortably through the entire process and got me into my dream car in a short amount of time. I shopped around at a few dealers and Multi Chevrolet gave me the best price. I HIGHLY recommend this dealership and I highly recommend customers to ask for Brian for a smooth, pressure free car buying experience.

dmweiner8

Oct 17, 2012

My experience with Multi Chevrolet was one of the worst in my life. While my sales person was nice, she had little experience or knowledge of the vehicles or the car sale process. Not her fault, but she got no support from senior staff. Her manager, Kevin Hayes was the opposite of every salesperson I've ever dealt with - rude from the start, surly and unfriendly. After keeping me waiting for over an hour to "crunch numbers" he didn't even know what vehicle I was buying. When I commented on this he threw me out, screaming profanities at me. If I were a man sitting in front of him I would bet my bottom dollar his behavior would have been much different. On top of that, it took almost 3 weeks to get my deposit back. I would NEVER recommend this dealership to anyone unless this manager is long gone.

mychuchi

Oct 8, 2012

Brian is the EPITOME of what a sales person aught to be. His professionalism & kwowledge is top notch. His sense of humor & smile really kept us loose & comfortable. I would buy from him again & recommend others as well.

MRP199

Oct 6, 2012

Went in looking for a new 2013 Chevrolet Cruze but was unsure of the model I wanted to buy. The salesman Brian was really helpful in my selection process after explaining the details of each model. I would recommend this dealership as everyone was friendly and real nice.Thanks again Brian!

rene herold

Oct 3, 2012

My husband and I were looking for a used car for our son this past weekend. We happen to be in the area and stopped at this dealership. Brian approached us in a friendly manner without being too over zealous. We told him our price range and he said he would work with us. We found a trade in that was not prepped yet and asked us to come back the following week and the car would be cleaned and checked. We returned after speaking with Brian on the phone. We couldn't believe how beautiful the car was. He and the team worked out a great deal and we left within 2hrs. We wish there were more dealerships like this, especially more Brians!!

jlina

Sep 30, 2012

We walked into this dealership for the first time recently, having a general idea that we needed a new car very soon. The overall positive experience here made it easy and comfortable for us to go ahead and make a same day purchase. We would not have acted so spontaneously without the very friendly and informative service provided by Joseph, not to mention the good deal he gave us on a trade-in of our old car and the overall pricing. While he was obviously eager to make the sale, we never felt pushed or rushed into anything.

libertypilot

Sep 24, 2012

Brian was very friendly and had a great sense of humor. Everyone knows buying a car is a big investment and because of that, is very nerve racking. Brian was an expert at keeping our stress levels down; he made sure we were comfortable about everything the whole time. He's affable, knowledgeable, friendly and funny - a real class act. He answered all our questions thoroughly and honestly. I would recommend anyone looking for a new car, go see Brian, he's great.

Kevman420

Aug 6, 2012

I would just like to say that I worked with Joseph Bacharde and he kept his promise on everything we negotiated on. Where other dealers change up, Joe helped and still helps anytime I need anything when I call. He is not worried about just getting the sale, he helps you AFTER the sale as well if needed. I would reccomend if you need a car go see Joe Bacharde. You won't be lied to. Thanks Joe...

No Nick Name

Aug 4, 2012

I am located in Alpharetta, Georgia & was shopping for a SL65AMG. I looked online for availability of this vehicle & saw a car I was interested in at Multi-Chevrolet in NJ. I have never shopped online for a vehicle. I had no knowledge of Multi-Chevrolet. I contacted them via email. Eileen Amato, of Multi-Chevrolet, replied the same day. The vehicle I was interested in had an original Sticker price of $189,680. This is not the type of automobile one purchases without a trust between the dealer & myself. After several days of questions to Eileen & quick, accurate responses, I decided to pursue the vehicle if, in fact it was what they claimed. I never felt pressured & Multi-Chevrolet including John Bonner (SM), David (GM) and Alex (FM), were as professional & forthcoming as one could want. I placed a deposit on the vehicle & set a time to come up & view the automobile. John Bonner, sent additional pictures of what he felt might be ANY possible objections I may have before making this trip. It was obvious to me at that point, John & Multi-Chevrolet had experience working with exotic, expensive cars AND most importantly, experience knowing the concerns & how finicky those of us pursuing these types of vehicles could be. John sent photographs of even the smallest mark on the vehicle which may have been a deal breaker in order to insure I was aware of the complete profile of the vehicle. Further, besides the car fax, which is a good barometer, but not everything one needs to make a decision of this magnitude; John gave me millimeter paint specs which are determined by a magnetic pull-off electronic gauge which measures thickness of paint in millimeters on the automobile. These gauges are used in the auto industry to verify the vehicle's paint thickness matches the manufacturer specifications, insuring the user of this device the vehicle has not had any body damage, as the thickness of the paint would not be congruent throughout the vehicle. The SL65AMG I was viewing original paint specs should be between 4 & 6 mm throughout. Any more or less would indicate paint work had been performed. The vehicle was immaculate. I visited Multi-Chevrolet on a Monday. They were extremely hospitable & showed me other exotic vehicles available. Their staff was very professional. NEVER did I feel pressured or uncomfortable about the vehicle I was considering. My deposit was always refundable if I decided not to purchase the vehicle. I paid for the vehicle with a check & their finance manager secured a very reliable 4 year, 100,000 mile bumper to bumper warranty at an extremely reasonable price. I called the company offering the warranty to insure the coverage I wanted was included. This was verified & extremely important, as with most exotic vehicles, because at the end of the day, I was purchasing an unknown. I felt it mandatory that IF there were problems,(other than normal wear)which should be minimal, as the vehicle I was interested in had only 5,800 miles on it, there would be a verifiable warranty in place. This vehicle, as with any high end performance exotic, could have unknown mechanical issues which could cost tens of thousands of dollars. With ANY vehicle, even new, you are throwing the dice after you take ownership. I purchased this SL65 AMG, had it brought down in an enclosed carrier, & must say, this first time online purchase of a very expensive vehicle, could not have gone more smoothly. All items were supplied with the vehicle. John Bonner has contacted me several times since the purchase to make sure all is well. I would, without hesitation refer anyone interested in this type of purchase to contact John Bonner at Multi-Chevrolet, at 2675 US Hwy 22, Union, NJ:(908)686-2800;(908)364-4150. Email: johnatmultiautomall.com; I would like to thank Multi-Chevrolet in this vehicle purchase. *NOTE* I have since had this vehicle fully inspected at my MB Dealer & they have assured me I have a virtually new vehicle.

disinfectking

Jul 29, 2012

I am located in Georgia & and was shopping for a rather expensive Mercedes-Benz. I was looking on line to check availability of the MB I was looking for and saw a car I was interested in at MultiChevrolet in NJ. I have never shopped online for a vehicle. Further I had no knowledge of MultiChevrolet. I contacted them via email. Eileen Amato, from MultiChevrolet, responded that same day and the dialogue began. The vehicle I was interested in had an original Sticker price of $189,680. This is not the type of automobile one would simply purchase without developing a feeling of trust between the dealer and myself. After several days of questions from me to Eileen and quick, accurate responses, I decided to pursue the vehicle if in fact it was what they claimed. I never felt pressured and Multichevrolet and their representatives, including John Bonner (SM), David (GM) and Alex (FM), were as professional and forthcoming as one could want. Upon placing a deposit on the vehicle and setting a time to come up and view the automobile, John Bonner, further sent additional pictures of what he felt might be ANY possible objections I may have before making this trip. It was obvious to me at that point, John & Multichevrolet had experience working with exotic, expensive cars AND most importantly, had experience knowing the concerns and how finicky those of us pursuing these types of cars could be. John sent photographs of any "spec" on this vehicle which may have been a deal breaker in order to insure I was aware of the complete profile of this vehicle. Further, besides the carfax, which is a good barometer, but not everything one needs to make a decision of this magnitude, John gave me millimeter paint specs which are determined by a magnetic pull-off electronic gauge which measures thickness of paint in millimeters and/or microns of the automobile. These gauges are used by those in the auto industry to determine that the vehicle's paint thickness matches the manufacturers specifications. This tells the user of this device IF the vehicle has had any body damage as the thickness of the paint would not be congruent throughout the vehicle. In the case of the MB I was looking at, the original paint specs should be between 4 & 6 mm throughout the car. Any less or more would indicate paint work had been performed. The vehicle was immaculate. I visited Multichevrolet on a Monday. They were extremely hospitable, showed me many other exotic vehicles which they had available, (some were more expensive that the MB I was there to view) and their staff was very professional. NEVER did I feel pressured or uncomfortable about the vehicle I was there to consider. The deposit was always refundable if I decided not to purchase the vehicle. I was going to pay for the vehicle with a check and their finance manager also was able to secure a very reliable 4 year,100,000 bumper to bumper warranty for me at an extremely reasonable price. I called the company offering the warranty to insure the coverages I wanted were included. Again, this was verified. This was extremely important, as with most exotic vehicles, because at the end of the day, I was purchasing an unknown. I felt it manditory that IF there was "ANY", problems (other than normal wear), which I felt would be minimal since the vehicle I was interested in only had 5,800 miles on it, there would be a verifiable warranty in place. This vehicle, as with any high end performance exotic, could potentially have mechanical issues which could cost tens of thousands of dollars. With ANY vehicle, even purchasing new, you are throwing the dice after you take ownership. I purchased this 2007 SL65 AMG, had it brought down in an enclosed carrier, and must say, this first time experience purchasing a very expensive vehicle, could not have gone more smoothly. All items were supplied with the vehicle. John Bonner, has contacted me several times since the purchase to make sure all is well. I would, without hesitation refer anyone interested in this type of purchase to contact John at Multichevrolet, located at 2675 US Hwy 22, Union, NJ, phone number: (908)686-2800 or (908)364-4150. John Bonner can also be reached by email at: johnatmultiautomall.com I would like to thank those at Multichevrolet for their assistance in this vehicle purchase.

NJTahoe

Jul 23, 2012

I had a great experience working with Joe. He is very accommodating, knowledgeable and answered all my question throughout the process. Joe was never "pushy" and delivers all his promises even when the deal is done. Very helpful.Definetly not your average Joe ! A true profesional - Highly recomended !

ironwolf8

Jul 20, 2012

My father bought a car from this dealer, so I though I check it first. I was very satisfied with the first car I saw, it was a 2012 sonic. Even after going to another dealer I came back to this one. I love the on-star and XM radio abilities. so, I got a good deal on a "like new" car (only had 620 miles) on it. Like any dealer, there is always the pressure of buying a car. But, non once did the salesmen pressure me to any particular car; and what very informative about the chevy line of cars, of what you get with each car.

Elam

Jul 7, 2012

Excellent customer service all around. I will give them 10 stars. I only hope service is as professional and flexible. I would recommend this dealership to my friends and family.

Tapsroc

Jun 26, 2012

I took my truck for service and it was a total nighmare. I had scheduled an appointment for oil change with tire rotation and to resolve a rust issue with my front passenger door jam. After a week of back and forth discussion because they thought my truck had been in a accident it was approved. My truck was promised back in about a week. After two weeks I received a call stating it was ready, when I arrived,I inspected the work and it looked like my 3yr old had painted it with a paint brush. I refused to accept it and it took another ten day before it was returned in satisfactory conditions. When I finally recieved my truck back I notice that the right rear tire that I had plugged prior to taken the truck to the dealer was still in the same spot. I checked the oil and it was a quart short. I went back to dealer the following day to have the issues resolved. The Service manager apologized and stated that they had other issues with the same tech that had worked on my truck and he was no longer employed by them. He stated they would rotate my tire and top off the oil. When I recieved my truck back it had been washed too. Satisfied I left. At home after parking my truck I notice that the right rear plugged tire was still in the same position and so was the tire with curb rash. Now I'm fuming because I'm positive the tire were not rotated. I went back to the dealer and spoke with General Manager David Alesso, he then rounded up the current tech that worked on my truck with service manager and the dispatcher Eric. They all stated that tires had been rotated but could not explain why two tires had gone to same position. I told and showed them the right rear tire still had the plug and the front tire had the curb rash from my driveway. GM became upset and stated that I was just causing trouble and the I was a "Pain in the ass customer, that didn't even buy the car from his dealer". I told him because they did not have the truck with the options I wanted and when I found it online they did not want to trade with the other Chevy dealer that had it. I actually drove 150 mile south of Multi Chevrolet in Union to Little Egg Harbor by Atlantic City to Bennett Chevrolet which had no problems going to upstate NY to pick up the truck I wanted. GM David Alesso blew a fuse and told me to go "Fat#k myself,he never wanted to see me or my truck again, even if it broke down right outside his dealer driveway he would refuse the service." I would not recommend this dealer to my worst enemy for sales or service. I would rather drive the 150 miles to south jersey to Bennett before setting a foot back in Multi Chevrolet.

scottk616

May 18, 2012

I was referred to Joe B. at Multi Chevy from a family member who purchased from him in the past. Joe walked me through every step of the way. Unlike other salesmen, Joe didn't pressure me to "walk out" with the car. He made sure I liked the car and worked on the numbers for me so I can be happy driving my vehicle out. I would refer him to my friends and family. I'm planning on going back when I need to buy another car.

freshkid

May 13, 2012

over all the service was excellent and my salesperson walk with me every step of the way...if i had to do it all over again i will definitely come back to multi chevrolet...

LMS24

Mar 15, 2012

We had a very pleasant experience dealing with Joseph and the team at Multi Chevrolet. We have spent a lot of time at many dealerships and this was by the far the nicest and most accommodating. The process was turnkey, easy and extremely efficient. I would highly recommend Joseph to anyone looking for a car - be it for the first time or after having previous cars. The staff is very friendly, knowledgeable and followed through on everything they offered and promised in a timely manner. Overall, the dealership is top-notch.

gina456

Mar 1, 2012

the sales rep was very friendly and respectable. He cares about the client and works with them. Mr.Bacharde took the time to explain everything to me. He also made sure that i left there a very satified customer

rmavis

Feb 17, 2012

I had a great expereince purchasing virtually new Infiniti M56x at an astounding price. Cyril McGough was curteous, funny and honest in all his dealings with me. Nagotiations for my trade in were a little more contentious, but that's to be expected and in the end we were all satisfied with the deal.The final astounding thing was that the F and I manager got me a loan rate lower than my own bank!I would reccommend this dealership to anyone.

adf0321

Feb 15, 2012

joe got me a great deal for my trade in and a great deal on my used 2011 truck. joe always has gone above and beyound with helping me i left items in the trade in he gathered for me and getting minnor tyhings on new truck repaired with no problem.

kmoffa

Feb 6, 2012

I inquired about a car that I had admired on-line via e-mai. I received a follow up call and e-mail, secured financing through the dealer, test drove, traded and received my new car all in less than one day. Everyone I dealt with was extremely helpful and friendly. Even other sales consultants who were not directly involved in selling me a new car were pleasant and courteous. My sales consultant, Joe Bacharde, was a pleasure to deal with. Joe, as well as the finance manager and the service team were all amazing! The purchase, trade-in and financing all went smoothly. I would definatinelty buy from them again....and, I love my car!

Chevrolet1

Feb 1, 2012

I purchased a Chevrolet Equinox from MultiAutoMall in Union, NJ. I was exceptionally pleased with the service of Cyril McGough; he answered all of my questions and helped me find the perfect vehicle! When I entered the store, I was greeted by Mr. McGough's friendly smile and a handshake. Although, I was not completely sure of which vehicle I wanted to purchase, Cyril took an extended amount of time to show me the details of a dozen cars on the lot until I found the vehicle that fit my needs. I appreciate Cyril recommending the Chevrolet Equinox as I have had this car for a few months now and I completely love the car! It is comfortable for all passengers (especially the back seat), efficient and great looking. I wanted to write a letter to recognize the outstanding service Cyril provided and intend on recommending his name to my family and friends. I am looking forward to giving my future business to MultiAutoMall in the future.Sincerely,Matt Hopkins

sperlinsky

Jan 25, 2012

I own 8 Chevy's for my business, and I cannot believe that the experience at this time was so great.It is my first car from Auto Mall, and I would recomend the dealer to any friend.,they negotiate the price, they were very frindly and understandable.They even deliver the car to business. They are the best local dealer , and I'm very pleased with the attention and customer service, from the time I got into the door thru the financing , was a piece of cake.

maxsaro

Jan 11, 2012

Mr Alesso and his staff at Multi Chevrolet were pleasant and easy to deal with. This is a no pressure sales enviroment. My whole buying experience was easy and stress free. I would absolutley recommend this dealerhip to any one thats wants great service, a great price and a great vehicle.

renniep9

Jan 8, 2012

I had a wonderful experience buying my car and the follow up has been terrific. Every question I asked was answered promptly and I have been contacted several times to see if there was anything I needed and if I was satisfied.

mrmarv

Dec 11, 2011

When entering the car lot, I was met with a very kind and considerate individual who was willing to listen...and at the end of the day I found a vehicle that fit my pocket...style, class, and comfortability.....Nick was the sales person,,and Tom was the credit manager who made it all happen....Marvin Tonsul

bhuang69

Dec 4, 2011

Jose, was very, very helpful. He is an honest salesman (a rare thing) and is very willing to listen to the customer and work with the customer in order to deliver what they want for a reasonable price, while still making the deserved proflt.My partner and I visited three Chevy dealers on Rt. 22 in one day.One place turned out to be a complete disaster with the manager taking a bully stance which backfired on him very quickly.Of the two dealerships remaining we were impressed by and later satisfied with the service from Jose at Multi-Chevrolet. It was kind of a happy surprise.Bottom line: Buying a car is usually a stressful situation dealing with the push and pull of salesmen, dealerships, managers during negotiations.. but our experience at Multi (and with Jose) was reasonable.We know that this is not charity and that salesperson and company needs to make a living too. When everyone is on the same page with that; it shouldn't be surprising that the sale was made in a few hours.Jose listened to our needs and provided exactly what we wanted. We will definitely refer our friends.

zirkan

Dec 3, 2011

Got my 2010 Mitsubishi Outlander at this dealership, very happy with the buy and the service was very helpful. Highly appreciated and recommended. Thank you guys!

Robinroth

Oct 21, 2011

Joe was a pleasure to work with. There was no pressure and everyone was willing to work with us to come to a reasonable price for our trade in and purchase of new vehicle.

klangenj

Oct 17, 2011

I found a used Saturn online and went to check it out at this dealer. The car looked good but I wanted to have my mechanic check it out. The salesman said no problem, and the next day he drove the car from Union to my mechanic's shop in Edison. My mechanic checked it out and said the car was in good shape so I bought it. I picked it up on Saturday and drove it over the weekend- so far so good.

FordGT145

Oct 3, 2011

Worked with Joe. Got a good price on trade-inand great price on new Equinox. Service was friendlyand Joe was extremely helpful and informative. He wentover all the features of the vehicle and made sure we were completely satisfied. Would recommendto family and friends.

bigphil

Sep 28, 2011

Great service, very friendly and a very pleasurable and easy experience. The prosess was very quick and i was on my way home with time to spare

badams121

Sep 5, 2011

I was greeted quickly and in a friendly manner. I was given a fair price on my trade-in and on the new Camaro that I bought. I was supposed to pick up the car on Friday, before hurricane Irene hit my area. When I called Randy to tell him I would pick up the car after the storm, he was very understanding. Randy went over all the features of my new car with me and told me I could come back any time if I had any additional questions. The car was very clean when I picked it up.The other people I dealt with were also very nice and accomdating.I would definitely recommend Multi Chevrolet to my friends.

kmbrlyper600

Sep 3, 2011

Joseph and Charles worked as a team to make sure we were taken care of. Charles met with us initially when we placed our order for the 2012 Chevy Equinox. He kept us updated as to the status of the car being built and shipped. Once the car came in, Joe clearly communicated to us the paperwork that was necessary to complete the transaction so that we could pick up the car swiftly due to our hectic weekday schedule. He was proactive and helped us along every step of the process. Both gentleman were informative and friendly. I would definitely recommend both Charles and Joe and the Multi Chevrolet dealership in Union, NJ to anyone looking to buy a car in a hassle free manner.

carrocompra

Aug 28, 2011

Francisco was very efficient and professional. Very good with follow up with the client via phone and email. Was able to negotiage a competitive price Very much appreciated.

pmalletman

Aug 28, 2011

Multi Chev has the best people with the greatest personalities working there, and Rosy Oyola is definitely one of them. She is so easy to get along with, and is so professional!! Thanks so much! Philip Romano

thumped

Aug 27, 2011

Today I dropped my truck off at Multi-Chevrolet and noted my mileage. The last time I brought it in I suspected they may have driven it as I had a full tank of gas, but when I picked it up it had 3/4 of a tank of gas. Today, however, I was prepared as I wrote down my mileage. Due to my concern however of the work performed, I was paying attention to the ride more than anything on the way home. When I did check the mileage I saw the truck was driven 12 miles!!! That's right someone over there drove my truck 12 miles!! I immediately called them and they feigned innocence saying they did not know anything about it. I asked, "you wrote down the mileage, right?". They said they didn't. Come on, what dealership, does not write down the mileage! They were wrong what they did, very wrong!!! Hey, if there was a crash or something like that there'd be more proof right? All in all they are a bunch of overpriced liars. You can't trust them. Taking your car there for service would be a big mistake.

owen huggins

Aug 26, 2011

yes,everyone was very friendly.Great dealership to do business with. When the time comes to buy again, i will be checking to see what they have. Great people , thanks Joe & everyone else.

newcargreatprice

Aug 24, 2011

We went to Multi after a very bad and terrible experience with another dealer in the central NJ. We had no confidence at first when entering Multi as we had no idea about this dealership beforehand, but this feeling changed very fast after we talked with Cyril about our intention to purchase a new car and how the previous dealer tried to take advantage of us. His sympathy in our experience made us feel respected again as customers, and more importantly, his professionalism soon made us full of expectation again for a new car with a great price! The kind help and offer from him and his boss (please pardon me for not remembering his name) finally made our dream come true! We are absolutely happy and satisfied with the service we were provided!

cynthiar

Aug 23, 2011

I had been working with Joe Bacharde for the last several months on looking for a used vehicle. I had a limit of what I could spend and he was more than helpful and patient with me all along. I would defenitely recommend that dealership in general (I did meet w/ some of the other salesman) but I would highly recommend Joe Bacharde as the salesman to meet with. It is very important for a customer to feel comfortable in their purchase and not rushed during the whole sale.

verrinderclan

Aug 19, 2011

We knew Joseph so we dicided to give him a chance. We were in need of a car. Recently was in an accident and totaled previous car. Service was excellant. Joseph was fabulous. Everyone there was very nice. They got us approved and into a car in just a few short days. Would and will recommend to friends and family. Very very happy with the experience.

angevarem

Aug 14, 2011

everything went well at this dealer. only had to get used to the fact that buying a used car in the us takes at least 10 times as much time as in europe....

mflemming

Aug 9, 2011

My wife and I found the sales personnel to be very helpful, courteous, and knowlegable. We selected a vehicle,named a monthly price we could afford and it happened.

Hammerin1

Aug 6, 2011

Everyone in the dealer from Mike Cortese to Oz to the finance person was fantastic. I was treated with respect and honesty. They went beyond what could be expected, especially when buying a used car, to make sure that I would be happy. They did things to the car that I did not even ask for. There were no high pressure sales in the showroom or in finance. I was never pressured to do anything and that is why I drove 70 miles to deal with them. Mike made sure the car was in excellent shape when I drove off the lot and the finance person was able to get me a fantastic rate. Mike was very professional and really looked after me and my family. It wasnt just about the sale, it was about making sure the customer, me, was happy. I will go back and I encourage everyone to check this dealer out before you buy anywhere else.

wm508

Aug 5, 2011

I saw a car on the internet for sale at Multi Chevrolet route 22 in Union I had my 79 year old father with me anticipating a short look and then go to dinner. Well to my surprise we were greeted in the parking lot by Brian Toal who introduced himself professionally and honestly showed us the best cars that he thought would fit my needs, which by the way was a different car that I went there to see. He had me driving it within minutes and without any pressure I made a offer on the car, Brian came back and gave me another number which was excellent and the deal was done. The paperwork was completed in no time and i was back the next day to pick up my new car. My new car was detailed and everything was explained to me explicitly, Brian knew this car inside and out and by the time I drove it away so did I. I have already recommended this dealership to all of my coworkers and friends my father was so impress with how nice and professional the staff was at Multi Chevrolet he said he's buying his next car from them. I am only writing this because i honestly was very impressed with the professionalism and friendless that I experienced from this dealership and want others that are making such a big expensive decision to know that the staff at Multi Chevrolet will treat you fair and truly wants you the customer to be happy and a repeat customer which they have gained with me. Its was so refreshing to have such a pleasant experience with no BS.

Jackie Girl

Aug 2, 2011

Our experience with Mr. Tramutola could not have been any better! The gentleman in Finance was also a wonderful help to us. Great working with Multi Chevrolet!!!

bohar2

Aug 1, 2011

from purchase to delivery it was a pleasant experience. mike was verycourteous and knowledgeable.without hesitation I would recommend thedealership. I have yet to deal with the service department. respectfuly bob dannevig

lauriecicero

Jul 29, 2011

Joe is an excellent salesman. He communicates and is knowledgable with the products. Purchasing a new car was a pleasurable experience and I would highly recommend Joe to my family and friends who are interested in purchasing a car. He maintains a wonderful friendly atmosphere in Multi Chevorelt. Once again I would recommend Joe to anyone seeking a new car and enjoy the experience of a new purchase. You do a great job Joe and it is a pleasure to have met you!!!

mattscarpa

Jul 26, 2011

Cyril was a very nice sale associate. He was extremely helpful, he took time to understand our situation and evaluate what our best options would be.

awel475

Jul 25, 2011

My wife and I visited Multi Chevrolet during our recent search fir a new car for her, and we ended up dealing with a salesman named Cyril McGough. Cyril was extremely thorough, patient, and informative. A very refreshing relaxed approach to selling cars. We returned the next day and leased a 2011 Malibu. We would recommend Cyril and Multi to anyone. Follow up service has been excellent as well.

marknov

Jul 22, 2011

Overall we had a very nice experience with Joseph. Very friendly and efficient !!!!I think that this dealership and salesperson deservs a 5 stars rating !!! If we will be buying another van, we will definately return to Joseph.

dsatre

Jul 20, 2011

I had only 3 days to find a car, get it financed and registered and to my son who was away at college when his car died. Marc really came through for us - found exactly the right car, right price, no high pressure, and in the right time frame. Both me and my son could not be happier.

j.schurr

Jul 18, 2011

This Car Dealer that i have went to is a great place to buy a car they wes very helpful and the price was great. They also worked with me and my schedule very well

Michael Stango

Jul 13, 2011

I had no problems.It was a straightfoward purchase,and it was done in a timely fashion.I qualified for the 2.9% financing,so I didnt like being asked "how much do you want to pay per month".Lets negotiate a price for the car and the monthly payment will be dictated by that was my response,and that is how we proceeded.All dealerships try to use that tactic,so it wasn't such a terrible thing.Overall,I would say to anyone looking to purchase any of the terrific new vehicles in the Chevrolet lineup that live in Northern NJ,definitley go to Multi Chevrolet.They gave me no reason to say stay away.2011 Chevrolet Cruze LTZ with RS package

Richard Doren

Jul 8, 2011

Marc and the entire staff were very attentive to my needs and did an excellent job in locating the vehicle I wanted. I am going to use them again very soon.

Robert Terry

Jul 6, 2011

Ms. Lee was an asset in assiting me with the purchase of the Subaru. She was please, patient and very informative. She made me feel very comfortable and the experience very smooth. I would recommend her and the dealership to anyone who is interested in purchasing a vehicle and having a pressure free experience and leave out a happy customer.

Aon C

Jun 28, 2011

I had a deal with another dealer, when I went to sign my docs the price was higher than originally negotiated so I ended up going to Multi Chevrolet. I met with Cyril McClough and test drove a vehicle and closed the deal that day. Cyril was a pleasure to work with, extremely professional... and has a great sense of humor. There was no smoke-in-mirrors when the time came to close the deal and I actually got my vehicle at a great price. If you're looking for a vehicle, Multi Chevrolet is definitely your place and Cyril is definitely your man!

laquanda

Jun 28, 2011

Hi my name is LaQuanda Robinson. I was very happy and satisfied with everyone at the dealership. They got my information and processed it in a timely fashion. My husband got the car he wanted at a great price... thanx guys we truely appreciated it

STUMAN

Jun 27, 2011

I have recently leased a new Chevrolet Malibu from Multi. I previously leased my chevys through Sullivan Chevrolet, but that dealership closed in 2009. Mr. Mc Gough was my salesman with my last two vehicles at Sullivan. So when I found out he was over at Multi I went there this past May for my next new car. Cyril and Multi did in excellent job in getting me into a vehicle that meets all my current needs. I plan on going back there again for my next new Chevy later this year!

DAnte777

Jun 25, 2011

The dealership is very professional and organized. I was able to negotiate a good price and financing terms and working with Cyril was good he was very thorough and knowledgeable about the car and was,readily available for any questions. I would recommend Multi Chevy. I've brought the car into their service department for regular maintenance and am very satisfied with their service. I found the car listed exacly as advertised on the web, while many others dealers, the car was sold already. Thank you Dan

dorislee

Jun 24, 2011

The service that I received at the dealership was firsthand. The salesmen went out of his way to explain every detail about the vehicle beforehand. I was very satisfied with service and have recommended muti automall to everyone that inquire about my Chevy cruze.

jab31680

Jun 24, 2011

In March, I bought a brand new Traverse from Multi Auto Mall. I had never been to the dealership previously so I had no knowledge of anything about the dealership. Randy Mcleod was the sales person who assisted us and he was phenomenal in serving us. My wife and I were very satisfied with his service and have not been happier as customers. When walking into the dealership, we informed Randy of our need to buy a new SUV. He was very efficient in informing us of the SUV options that were in our desired price range and helping us to identify/purchase a new SUV. I enjoyed his service so much that I returned to buy a vehicle for myself two months later in May. He was not available at the time so Joseph Bacharde assisted me. Joseph was also very phenomenal in serving me. When I walked into the dealership, I informed him of my interest to buy a newer model Chevrolet Impala (I owned a 2003 Chevrolet Impala at the time). He was able to quickly able to identify a vehicle that he thought would be suited for me and help me to purchase the vehicle. During both of these visits, I worked with Tommy D from finance regarding the financing for the vehicles. He was great in finding us good financing deals within our desired monthly payment and informing us of all the details behind the financing contracts. Overall, I would definitely return to Multi Auto Mall to purchase vehicles and would not hesitate to refer anyone to them.

lilbaddboii

Jun 22, 2011

My first car was done here read the reviews online and loved how other people loved them...walked in was helped immediately, I already knew what a wanted it was just up to them to find me exactly the right car for me. After searching they call me back quickly and tell me to come in to look at the car. Was reasonable with price since it was a new car. Still keep in touch with dealer and dealership loved the experience and love the car.

ckghuzzi

Jun 20, 2011

Appreciated the prompt attention we received and the quickness of the entire sale. Joseph was very professional but friendly at the same time. A pleasure to do business with.

sergio2

Jun 20, 2011

Going through the process of buying a used car is an exercise in finding someone who you can trust. The average used car salesperson fits the stereotype, but Joseph was the exact opposite. He was sincere and that was what made the difference.

sicutass455

Jun 16, 2011

I recently traded in my 02 Chevy Silverado and purchased a 2011 Chevy Silverado from Mutli. My family worked with Sales Consultant Cyril Mcgough who worked extremely hard to make our car buying experience a great one. Cyril was able to show us different models and was able to help me customize the truck to my liking. Now we get to the important part...trade-in value and pricing. We got a very good deal on trade-in and the pricing for the new Silverado was excellent. I recommend this dealership to everyone and especially Cyril. Very happy w/ my new Chevy. Thanks Multi

teelove163

Jun 7, 2011

You know that going to a car dealership can be a pain.I just want to say that it was a rather pleasant experience going to multi chevrolet.They were there to help us get the car we wanted and im talking about from managment to the salesperson.They were very friendly and when it came to a price that we wanted they agreed with us. It was a lease and the price we wanted they made sure we got it at that price.This is our second time leasing from there and after our three years are up again we will be going back.

ronizzo5

Apr 13, 2011

Great Fast Service from the Multi Chevrolet Team. The always do a great job with my Saturn. I will continue to go to them for all my service for years to come. I have been going to Multi since I bought my Saturn back in 2007, and Adam and the team have always done a great job servicing my car

Darutz

Apr 5, 2011

This dealership is truly a hidden gem.I dealt with Dave Alesso and two additional members of his team, having purchased a 2009 Lexus GX470. The truck was in amazing shape, detailed and delivery felt like I was getting a brand new vehicle (carfax and all) The price was very competitive, I could not find a lower price on a comparable vehicle. While waiting, my son was offered a doughnut and got to sit in a convertible, these guys really treated us well.I received 2-3 follow-up calls - up to three weeks after purchase from Ciro (spelling?) asking about my satisfaction and seeing if I had any questions at all - nice touch.Can't say enough about Dave and his team. I have referred others and will be back for my wife's next car.Shop around if you need to, but Multi Chevrolet was the best experience I've had when buying a car.

apcantone

Mar 22, 2011

I have purchased 2 used GMC trucks through Muliti Chevrolet and have been extremely happy with both trucks. The staff was very helpful and honest. They were sure to go over the car fax results which helped me feel comfortable with my purchase. Their pricing was great and I have never had a problem servicing the vehicles.I felt comfortable enough with the dealer that when an Aston Martin was for sale I had no problem buying it from them. The car was pitched as like new and upon inspection it was well represented. I knew when I bought the car that Mulit Chevrolet was not able to service the vehicle due to it's very unique requirements, but they set me up with a local authorized mechanic and even followed up with both myself as well as the mechanic to make sure my annual service was going well.Since I just picked up the Aston from an annual service and was so impressed that Multi continued to help me with a car they sold a year ago and were not making any money from the service, that I felt compelled to thank them for their continued outstanding attention to me as a customer by posting my great experiences. I can't say enough about Mr. Alesso and the entire staff. I have recommended them to my friends and family whom have all thanked me for it. Bottom line... great prices, great service, and very HONEST!I will be back for my next car!

bfreiberg

Mar 22, 2011

I bought my first car from Multi-Chevrolet in 1999. This is the only dealership that I have been purchasing cars from ever since. I recently completed purchase of my 6 vehichle from Multi.The reason is very simple as to why this dealership has earned my loyalty for more than a decade. Dave Alesso. Dave is one of the true proefessionals that I have come into contact with throughout my life. He was very honest and trustworthy from the first day that I met him. He really took the unknown and uncomfortable feelings you experience when going to purchase a new vehicle out of the equation and was able to put you at ease. Daves attention to detail is impecable and he follows through on everything that he says he will without having to ask again. It has been a pleasure to deal with his staff as well. Getting my vehicles serviced has always been very easy and hassle free. Dave has always made it a point to stop by and say hello when he can while I have been in service. This type of personal touch has helped to build the relationship that I have with him and Multi for puchasing my vehicles. As a result of this service I have referred dozens of friends and family members to Dave and Multi for their veichles. All of my referrals have walked away very happy and satisfied as customers.If you are in the market for a new car or a quality pre-owned car, please make it a point to stop by Multi-Chevrolet and ask for Dave. I promise that you will not be disappointed in the level of customer service, fairness, and honesty you will recieve from him and his entire staff.Bill

multi

Mar 22, 2011

I had a great experience at Multi Chevrolet. They were extremely educated, patient and honest with me. I shopped around after I visited their lot and realized that I was getting a lot more at Multi Chevrolet. The whole process was painless and I came out of it with a great car at a great price

welcome7878

Dec 14, 2010

This was the 6th car I have purchased from Multi and the experience continues to be outstanding. They have always gone above and beyond to make sure everything is in order, our expectations are managed and questions explained in a timely manner. I highly recommend Multi, you will not be disappointed.

manx61

Oct 17, 2010

In August of 2010 went to Multi Chevrolet dealership to see a used car. Discussed deal with salesman. Car needed some repairs. Was guaranteed all repairs would be made if purchased. Agreed upon price, with all repairs made and as a GM Certified vehicle, as advertised online. Salesman said sales ran our credit with banks and obtained a 6% interest rate for our purchase. Agreed to 6%. Then stated would finalize paperwork in two days after vehicle was prepped and ready for pickup. Stated they would try and obtain a lower rate during that time but it would absolutely not be higher than 6%. Submitted a deposit of $200 upon request, understanding all repairs would be made and interest rate would be 6% or lower. Despite follow-up calls, we did not receive notification that car was ready for pick up until a week and a half later. We went there to finalize purchase. Told us all repairs were made except the rear brake lens because it had to be ordered, although we were told on phone that that was done. Upon look-over, all items appeared fixed accept for a deep scratch and rear lens. Told us lens was ordered and would be in within 2 days. Handed a matching touch-up paint pen for self repair of scratch. Unprofessional, but overlooked due to good price. When sat down with finance to finalize paperwork, saw that they had issued me a 9.5% interest rate. Argued. Salesman verified I was promised 6%. Finance guy stated wasn't possible and shouldn't have been promised. Then had to fight to receive the GM Certified warranty it was advertised with. Showed the ad as it was online (from my phone) and received it as a GM Certified. Also at time of signing, I noted the light still needed to be replaced as a condition of the sale. Left dealership with new vehicle. Was approximately 5 miles down highway when realized there were apx 220 miles more than what was on the odometer at time of deposit. The odometer statements the dealer signed also listed the mileage as it was the day of the deposit. Looked through paperwork to see if I had any proof that these people put over 200 miles on a car that I had already put a deposit on, and found a copy of the carfax the finance employee gave me at time of sale. The carfax shows the excess mileage as it differed from the odometer statement with the same dates. Immediately called and spoke with Manager. No one offered any explanation and have yet to receive credit for or an explanation for those 200 plus miles. Within the first week of owning the vehicle, discovered items were not fixed as promised; they were made to only appear to be. Additionally, new problems arose. The mechanism cover of the 3rd row seat was set to hide that the bracket was never fixed as promised. The entire latch bracket was still missing. The second row seat still did not fold properly. Three of the four tires slowly went flat (and continue to do so) even after filling. The front right door hinge was discovered to be rusted and warped , making a loud sound when opening and closing. Then, within the end of the third week, the door that was said to be repaired would not close all the way 50-60% of the time it was open and closed. Called numerous times. Forced to leave messages with manager. Salesman stated they would fix everything when we brought in to get lens replaced, once they received it in mail.Over a month went by (after numerous messages left and phone calls were made) before we received notification that the lens was in and ready to be installed. Wife went (with our two babies) to the dealership (which is 30-40 minutes away), as scheduled, to have lens replaced and to pick up new plates. Upon arrival as scheduled, was told "they couldn't find the replacement part in the back and would have to mail it to us for self installation if [we] couldnt come back again." They said they could not fix other problems at that time either. Upon receiving her plates, the dealership told wife that she had to pay an additional, "unavoidable and unforeseen" $25.00 charge for the plates because someone missed it or made a mistake when [we] bought the car. Asked how this could be, knowing all motor vehicle charges were done at time of sale. Employee coerced her to pay the money for the plates. Employee did not give her any documentation for the reason of the charge. I believe this was a fraudulent charge. I called and asked about the charge. Was told she shouldnt have been charged and that he would talk to a manager to look into it.Over a month and a half after purchase , none of the repair issues were addressed by the dealership. Following yet another message left for manager, we actually received a call back. Manager left msg stating he had the new rear brake lens and we could pick it up at any time. I called back twice to address this and the other issues to no avail.In the beginning of October, the second rear passenger door broke. Neither door would shut all the way. Less than a wekk later, the second door broke completely as I pulled into work. Would not shut at all. Loud warning signal alarm sounded continuously. I had to report to work leaving my van unsecured in the parking lot for two hours. I went outside on my first break and had to disconnect the door in order to slide it closed. This door slid open while driving home. Worse yet, the loud audio alarm sounds non-stop, while driving. Have not been able to transport my family in our new car since then, as rear doors are broke and the audio alarm is too loud. Combine these issues with the tires that slowly deflate, this vehicle has been unsafe and unusable by wife or I when transporting the children.Just prior to the second month after purchase, I called and asked for a different manager. Spoke to a man named Carlos. Carlos stated he was extremely sorry for all the problems but could not provide the answers as to why the repairs werent made or new ones surfaced. He instructed us to talk to salesman again, arrange a time to come in, and that they would put us into a new car altogether. Spoke to salesaman and met with him and Carlos in October. They stated they looked through their inventory and found only one vehicle that matched the criteria. When we looked at the car, we saw that although it was a year newer, it was a base model and lacked all the features the vehicle we purchased had. No roof-rack, power seats or other power controls. It also had stock plastic hub caps instead of aluminum wheels, lacked storage compartments our vehicle had, etc. Both agreed it lacked the features our vehicle had; stated they would instead purchase a car from auction that had every feature ours possessed as a replacement vehicle,an even trade. They asked for one weeks time to do this. I was forced to oblige and drove home in the broken vehicle with the loud alarm soundingagain. After not receiving a follow-up call mid-week, as promised, my wife called and spoke to manager. Was promised they had been working on a particular car and guaranteed they would have it for us by 10:30 am that Friday. My wife called and asked to speak with them numerous times. Eventually my wife called and spoke to manager. He admitted they had not purchased a car for us. He stated that they were only doing that as a courtesy for our problems anyway, but added that if we came in later in the day, he would have the salesman put us into something on the lot. He further assured her that it would be at the same cost as the car we purchased.Taking two vehicles, once again, my family and I drove up to the dealership.Salesman once again apologized for all the troubles and said that someone in purchasing never followed up with the replacement they were getting from auction for us. Salesman then presented us with a complete inventory list of their dealership. We spent about an hour looking at different vehicles with him, but eventually decided we would just accept the one they originally offered us. A little while later, salesman stated the finance office was closed for the evening but pulled our file, talked to a manager, and promised that they would have all the paperwork squared away by the next morning. Stated he would have us in the new car by 1030 am that Saturday morning.After not receiving a call, my wife called them. Salesman stated they were merely working on the numbers and talking to banks. He reassured us that we would have the replacement vehicle. At 2pm of the same day, my wife called and got told they were still working on the numbers. At 3:30 pm I called and spoke with the top manager, Tony Izzo. He stated that the receiving the replacement vehicle was never an option. He said receiving ANY vehicle as a substitute was never an option. I asked why we were told otherwise on more than one occasion. I asked why we drove two vehicles up on more than one occasion ,as per them, to look at and test drive other cars for this very purpose. I asked why we were waiting for an auction purchase for over a week if one was never going to be made. I asked why our certified vehicle was never repaired but promised to be replaced if this was the case. I asked why they waited to 3:30 in the afternoon following the night of our last trip up to tell us they werent actually working on the numbers. We wasted a lot of time, gas money, and even rearranged plans for no reason. This dealership blatantly lied to us, scammed us, wasted our time and money, caused us much stress, has failed to make the repairs as promised and has yet abide by their contractual warranties. They have ignored a claim filed with the Better Business Bureau. The refuse to answer how the 200 plus miles were put on the vehicle after I had a deposit on it. No one has answered what the additional $25.00 charge for the plates was. And they care not that this vehicle is unsafe and virtually unusable since a month after purchase.

turboregal84

Mar 4, 2009

I purchased a vehicle from them and they were fantastic! Called and told them the truck I wanted and they had it in about 10 days with the exact color and options I wanted! They stand behind what they sell and do not treat you like a 'Number'. I wish all dealers were like this!