Oro Dam Auto Center/Oroville Toyota reviews

Dennis

Oct 27, 2016

Car was checked in the minute I got there and service was completed within an hour. I would highly recommend this company.

William

Oct 24, 2016

Prompt service. Checked the problem with our vehicle and found the issues immediately. Gave us the estimate to fix the car and said to keep an eye on the problem if it gets worse.

Leslie

Oct 23, 2016

It was easy to get an appointment time that was convenient for me; the service only took an hour and the customer waiting room was nice

Heidi

Oct 22, 2016

I dropped my car off an hour early, fully expecting it to not be serviced until my appointment time - which was fine because I was dropping it off. The service department called me 1 1/2 hours after I dropped it off to let me know it was ready for pick up. This was 10 minutes after my appointment time. I was presently surprised it had been washed and vacuumed when I picked it up.

Elizabeth

Oct 19, 2016

I know my car will be taken care of - everyone is very accommodating and polite, and answers all my questions.

George

Oct 19, 2016

Very courteous and knowledgeable staff of employees. Always willing to answer all of my questions about upcoming services; and how I can save money by keeping the correct amount of insurance coverage on my vehicle. They are very receptive to my suggestions and proposals.

Jan

Oct 13, 2016

Friendly staff, quick turn around, they knew what my car needed. I will be returning for future service and if I ever need to buy a new car, although this one will last a very long time.

Jesse

Oct 13, 2016

Great Customer service, very quick and friendly. Staff was very friendly, I love my new Chevy Cruz! I Will always be a loyal customer.

Anthony

Oct 12, 2016

Devin at the service dept.was very pleasant wanted to help and made me feel very comfortable ,and appreciated . thanks

Ze

Oct 11, 2016

Good customer service. Salesman (Mr. Lee) provided honest and truthful information. I went in to find a commuter and Lee informed me of the pros and cons of the vehicles I wanted to see. In the end, I selected a car and am still very happy with my selection.

James

Oct 9, 2016

friendly staff - knew their business - prompt serviceWe were greeted as soon as we entered the service department and given attention and our needs were met.

Gina

Oct 5, 2016

My vehicle died as I was leaving Oroville while visiting a friend! I had no plan on having to replace my vehicle! Devon in the service center was straight forward and a pleasure to deal with. Joe in the sales department was knowledgeable on the vehicles I was considering and tried his best to get me a purchase price I was happy with. Kendra in finance was awesome! Not only did we get all our paperwork done, we connected conversationally! A pleasure in all these departments!

Jennifer

Oct 5, 2016

Michael Tucker was very helpful and knowledgeable and gave us various options to help us make the best possible decision when buying our new Corolla. We had looked at several other dealerships but found this to be the best experience and the best price hands down.

Robert

Oct 5, 2016

When I first visited the Center close to a month ago I ran into Kahn, who was new; he impressed me when he said to call him on his personal phone even on his day off. I did call him at home on a Sunday night after hours and he did answer me. He also made arrangements for me to get the car I was looking for even though it was 182 miles away. This is the 4th car I have purchased from Oro Dam Auto Center and each experience was equally well done.

Carolyn

Oct 4, 2016

performed recall service, satisfactory results. disappointed with waiting room--no coffee. I realize it was in a temporary trailer while major renovations are going on the main building. Friendly new salesman made friendly conversation--no pressure.

Gloria

Oct 2, 2016

Friendly professional and very attentive personnel. I have the best experience everytime I take my car in for service the wait time is minimal when an appointment is scheduled.

Liisa

Oct 1, 2016

Oro Dam Auto Center is the best auto dealer I have dealt with, from my first purchase to their Service Center.Thank you for your excellent service.

Nicole

Oct 1, 2016

Best experience. Free oil change due to first time service after purchasing vehicle. The courtesy transporter was extremely friendly and there was no wait time when I phoned for a pick up to get my vehicle. The service department is magnificent.

Carol

Sep 30, 2016

I enjoy the friendliness of the staff and their care in explaining recommended procedures. They provide transportation to an from local venues while your work is being done.

Robert

Sep 28, 2016

All went swell, I was in & out in a timely fashion, coffee was available if I cared to have any, restrooms handy also

Ellen

Sep 27, 2016

Fast, professional and excellent service. The service office does not open until 8:00 am. I arrived 20 minutes early and the Service Tech was there to check my car in. The waiting area very comfortable. Service was fast. Highly recommend Oro Dam Auto Center.

Janna

Sep 23, 2016

The customer service was excellent in the service dept. I felt I was valued compared to the other dealer ships in chico which I felt I was just a number. I will come back again.

Terry

Sep 23, 2016

Your staff all are very professional and work hard to make sure everything goes smooth. Kept us informed as to the status of our repair.

Charles

Sep 21, 2016

Nice people and nice service, Nice and fast deal on a Prius. Great support with the sale and technology of the Prius.

Troy

Sep 21, 2016

Our experience at Oroville Dam Auto Center was absolutely amazing!! The people there were very friendly and helpful... They made it possible for me to pull out of their lot with a beautiful Toyota!!! You guys Rock!!!!

Joe

Sep 17, 2016

Convenience of timely service schedules, explanation of repairs. Danny does a great job. I will buy local, when it's time for a new car.Thank you

Jose

Sep 16, 2016

Easy and convenient, with good customer service. Able to drop off my vehicle and was called when ready. They were busy but that is good so they will stay in business. No complaints.

Allen

Sep 13, 2016

The sales person was very prompt in communicating with us. Our new vehicle was detailed and waiting for us upon our arrival. Thank you for the great service!

Dennis

Sep 13, 2016

The hard work put in by the staff to locate and get exactly what I wanted! Internet was down for four days, so Aaron Hellon worked on his own time at home to inquire of a dealer trade so I could have what I wanted, that is dedication! Mike Tucker was excellent to work with, patient, courteous and instrumental in what I chose for my next work vehicle. Really the entire staff is like family, and made buying an easy process. Thanks again to everyone.

Mike

Sep 13, 2016

Tommy Martin answered my internet request immediately. He met us at the dealership and showed us exactly what we were looking for. Very painless experience!

Alana

Sep 10, 2016

It was easy to set up an appointment . Once I was there, everything was smooth and convenient. All staff were helpful and polite; I was out in no time!

Bonnie

Sep 10, 2016

Yvette and Ramon are excellent employees. I had two carsserviced and they made and effort to help me get them home. bravo...

Charles

Sep 10, 2016

I got my car worked on as scheduled even though Oro Dam Auto had no phone service or internet. Amazing!!!

Terry

Sep 10, 2016

THe service rep. was friendly and polite. Although just an oil change, the work was completed in a short time.

Thomas

Sep 10, 2016

Courtesy, promptness and the job done as ordered. Have been satisfied with this facility for a long time, Mr. Brown improved an already very good operation.

Moung

Sep 9, 2016

It was good experience but had limited selection of vehicle. I didn't have a choice to look around and see other cars. The only one and color that I wanted was there and was ready. The car has almost 100 miles already which was not what I expected.

Roger

Sep 9, 2016

In my 80 years I have purchased 34 new vehicles and found this dealership to be the friendliest and helpful of all. I would definately recommend you.

Doug

Sep 8, 2016

No pressure great salesman Ben Morris was wonderful. He made us feel very at ease with the process. Answered all of our questions.

Jean

Sep 8, 2016

Have been impressed with communication through the years. Roy Trumbly has never forgotten me since I bought my RAV4 years ago. Recently I had been thinking of a new car, so, when Roy called it was perfect timing. Thank you to Roy for the call, to Ben for being outstanding and patient with me during my decision process and a huge appreciation to Joey who took a lot of time to finish the deal and provide me with so much information about my new RAV4. Your people are awesome!! Thank you!!

Michael

Sep 8, 2016

Todd and staff were excellent. No high pressure sales tactics. Honest. Carfax provided on the spot. Super clean used cars at a great price

Fawna

Sep 3, 2016

I was late for the appointment and the service center still looked at my car. They called and let me know my car was done being looked at and found nothing wrong.

Karen

Sep 2, 2016

Quick quality service and no pressure to sell more service. Going to a dealership for service is what I typically avoid. I feared that going in for an oil change would lend way to find problems and put pressure on for repairs. It was not like that at all. The problems were addressed and prioritized and nothing more. I was pleasantly impressed.

Lucinda

Sep 2, 2016

Prompt service that was personable and quick. Yvette was knowledgeable about my service and I appreciate her expertise. I feel confident with her explanations and recommendations.

Lor

Aug 31, 2016

The service is fast. I like how I can request for transportation if needed when I get my car fix. I like how the pricing on the services are affordable.

Cris

Aug 30, 2016

I liked the fact that the dealer I worked with, Thai Lee, listened to me before he spoke. He helped me get the vehicle I wanted. And he was not overbearing. Our discussions were candid and reasonable.I also appreciated the comfortable atmosphere at Oroville Toyota. There was a spirit of camaraderie, kindness, and respect among everyone-- from dealers, to those in finance, to those in service. Because that existed, I felt comfortable and not anxious. It may not seem like much, but it is huge.

Gary

Aug 29, 2016

Staff is always courteous and pleasant. They do a thorough check on our car, which makes me feel safer! We appreciate that they will provide transportation so we can go have lunch while the car is being serviced.

Michelle

Aug 27, 2016

I bought my car at oro dam auto. They do great work and I love the customer service that is provided. Always friendly and knowledgeable.

Timothy

Aug 27, 2016

I was treated like family. Problem with pickup was corrected timely and explained to me completely. Go in and talk to the service dept. about your problem and see for yourself.

Traci

Aug 27, 2016

Danny and the office staff are awesome. Always friendly and when you walk in the office they say hello and if they are busy we will be right with you.

David

Aug 26, 2016

Reminder call. Friendly, staff, attentive and prompt without seeming hurried. Informed of conditions needing attention. Unplanned repair promptly completed at time of visit without having to reschedule, or delay my other scheduled commitments.

Francisco

Aug 26, 2016

Danny Lopez and staff are great people to work with each and every time we stop by the Oro Dam Auto Center.

Rosemary L

Aug 25, 2016

Shuttle service, pleasant employees without being overly fussy.I don't have 20 words to use. I like answers short and sweet and I resent having to make more up.

Karen

Aug 24, 2016

Work was completed quickly and exactly as stated in maintenance agreement. No hidden extra items. Friendly, qualified and professional staff.

Esther

Aug 23, 2016

very prompt and courteous , I called set u the appointment and the part I needed was not in stock but that did not deter Danny Lopez from going on a hunt and tracking down my part and had it installed before the day was done. Great service

Karel

Aug 22, 2016

Mike was very helpful and made our visit and purchase seamless. Great guy. Great place to do business. I especially liked his prompt quick response when first contacted.

Debbie

Aug 20, 2016

My information was taken and the paperwork done as soon as I got there. But they need to get the cars back to be worked on a little quicker as my car sat in the driveway for 20 minutes. But once it got back there, the service was done very quickly :)

Karen

Aug 18, 2016

I brought my RAV 4 in for a recall repair. Your staff members were professional and courteous, which made my experience a pleasant one.

Don

Aug 15, 2016

The Customer Service representative was friendly and efficient. He also provided us with prompt service. We would definitely recommend Oro Dam Auto Center.

Jacqueline

Aug 15, 2016

They were kind and helpful I was real pleased with the service I received and look forward to coming back with any trouble I might with my cars

Carroll

Aug 12, 2016

courtesy and timeliness in taking care of my car; keeping me advised of status of repairs; availability of a ride home or elsewhere if needed

Dixie

Aug 12, 2016

Ben Morris & Roy T. couldn't have been more patient with me (re MY stressful home circumstances), helpful with my selection, and no high pressure sales pitches.

Kattie

Aug 10, 2016

They went above and beyond to make sure everything was running right. I got my car serviced and thought I might need a new battery. They tested it and cleaned it up and said it was running great and I didn't need a new one

Carole

Aug 9, 2016

Friendly and efficient service. Always helpful with questions I might have. I loved the warm from the oven cookies, too. That's a real extra!

Dixie

Aug 9, 2016

No waiting for service, they get to you, and your problem ASAP. I went in with a serious (to me) problem. They squeezed me in, fixed the problem and I was on my way in less than one hour.

Michele

Aug 8, 2016

Polite, answered questions, fast service. What else am I supposed to say. I am short & to the point. That's what counts

Horarcio

Aug 6, 2016

Working with Mr Kahn was good. Although he is new to selling cars, he answered my questions with confidence and maturity. I would recommend him to friends and family.

Brien

Aug 5, 2016

Friendly staff/the shuttle service was great!My truck was ready within the timeframe promised.I would recommend this dealership to my friends for sales and repairs.

Michael

Aug 5, 2016

Fsst and friendly ! I take my truck there for service and was happy with the work ! What Moor can I say ? You what more ? Pay Me !!!

Anthony

Aug 4, 2016

Vehicle was taken in at appointed time and all work was completed expeditiously. Courteous and prompt. Vehicle needed service and tow recalls attended to and it was done in less than 3 hours.

Louis

Aug 3, 2016

Mike, our rep, was very professional, polite, and honest. He knew the facts about the cars we looked at. he was the main reason we decided to purchase a car in Oroville and not in Roseville even though it was slightly more expensive to do so.

George

Aug 2, 2016

Promptness. Thouroughness. The service and necessary repairs were done quickly on our Prius. We were always impressed by the extended checking beyond the immediate problem.Promptness.

Lor

Jul 31, 2016

Customer service transport they know how to respect the Customer.they will ask you if you need a transport or not

Susan

Jul 30, 2016

Everyone that served me was very friendly and helpful and they completed the work within the time frame they estimated.

Briony

Jul 29, 2016

Curteous service, helpful kind staff, clean waiting room. Remote is available to mute the TV which I greatly appreciate. Would recommend.

Chris

Jul 28, 2016

All great. We usually arrive a little early and they are always check us in early. Great employee. Always will to explain what is going on.

Ronald

Jul 28, 2016

the buying experience was not stress full. very willing to get us the vehicle that we wanted. courteous and friendly. greatdealership

Jason

Jul 27, 2016

Great shop , fast an they do great job an are very friendly, its always very clean , an they always do a timely job an leave my car very clean an always do extra .

Michael

Jul 26, 2016

Service writer Danny was quite helpful and efficient. I have a new GMC and there is no GMC dealer nearby however Oro Dam Motors honors my GMC warranty and they perform all necessary recalls and/or service.

Eric

Jul 24, 2016

Got the deal we were looking for with great customer service in a non-pushy, hassle free environment. We would recommend to friends and family to purchase their next vehicle here.

Gary

Jul 24, 2016

Quick and easy with the purchase. The selection of vehicles were great also. The staff are awesome there also and very friendly answering any questions and concerns. Ask for Thai Lee on your next visit!

Lisa

Jul 24, 2016

Great car buying experience with the dealership and the Sam's Club auto buying program. Our salesman was very knowledgeable about the car we purchased.

David

Jul 23, 2016

I've purchased several vehicles from Roy at Oro Dam Auto Center and Hobbies as it was formely called. It is easy to get to, conveniently located and staffed by people that I know.

Mike

Jul 23, 2016

Rapid service on replacing my 2004 Toyota Sequoia battery, 30 minutes from drive in until to drive out, Service Clerk did the repair himself

Ellis

Jul 22, 2016

Convenience, timing and friendliness. The work done was superb and timely even though I didn't have a scheduled appointment. Danny is a pleasure to deal with.

Ronald

Jul 21, 2016

Service & repair personel were on the ball, did the work quickly and efficiently. The electronic & leather repair work is holding up.

Teresa

Jul 21, 2016

Excellent customer service. The staff is eager to assist or accommodate your request. The service team is flexible with service schedules. They also provide advance reminders of scheduled appointments

Layne

Jul 19, 2016

That when I make appointment , i can get in and out in a timely manner and everyone that works there is so nice.

Lori

Jul 19, 2016

Everyone that works in the service dept are always friendly & very helpful. They always answer all of my questions & explain it in a way that even someone who knows nothing about cars can understand.

Mary

Jul 19, 2016

Everyone is friendly and polite. Waiting room clean and comfortable. I love my Toyota Corolla. Can't find five more words.

Rochelle

Jul 18, 2016

Joseph Spada, My sales Rep was Awesome! Explained everything made the transaction quick and painless. I knew what I wanted and he made it happen!

April

Jul 16, 2016

Friendly staff and pretty knowledgeable! Had to wait a week for part though. Overall it was a good experience and I would recommend OroDam Auto

Edmar

Jul 16, 2016

Excellent service! It is local, we always bring our toyotas here because of this, l like that they offer shuttle service.

Linda

Jul 16, 2016

Great customer service, did not take long for the service call and was very polite in the greeting and leaving.

Leslie

Jul 13, 2016

They usually give me a morning appointment, and I have to get a ride to and from work. This time I got a 4:30 pm appointment (after work), and I only had to wait about 40 minutes! It was much more convenient for me. The waiting room was nice and quiet.

Kenneth

Jul 11, 2016

Even though we were dealing with a holiday, the problem was found and the part was ordered. My vehicle was then repaired asap.

Ron

Jul 8, 2016

we had to get a new battery (now) and without an appointmentyou had us all fixed up and going in less that an hour. Thank You,

Navdeep

Jul 7, 2016

Everything. Family/friendly atomsphere . No rush Honestly the best car buying experience everMilitary friendlyHelpee me find the car i wanted. A price that would fit my budget. Financed.

Diane

Jul 6, 2016

Fast, courteous service. Called to move appointment a few days earlier. Internet reservation for service works great. Excellent follow-up after service.

Sue

Jul 2, 2016

The Service Department took care of the recall paperwork quickly and the work was done before I knew it. The work was done and my car back on the road.

Sandra

Jun 24, 2016

Everything that they said would be done was done and in a timely manner and a little below the cost that was quoted.

Gina

Jun 21, 2016

I love the service department! I tried to take my car for an oil change at the dealership in Modesto (where I live now), and with an appointment, it was going to take 2 1/2 hours! You never do that crud. I appreciate the timely, professional, courteous service I always get with you.

Marty

Jun 18, 2016

Very nice and courteous people. Easy to work with. Gave me a fair deal. Made the whole process go very well. Aaron was wonderful.

Andrea

Jun 14, 2016

I know my car is handled by trained professionals & that is why we bring it back to the dealership.

Brittany

Jun 10, 2016

Very polite. Took good care of the clients vehicle and was very helpful. I would recommend this to anybody that needed car service.

Shirley

Jun 8, 2016

Thai was very personable, polite and professional. He was very knowledgeable about the cars. He seemed to want to help us get what we wanted. He was not too pushy or aggressive. I gave the buying process a 4 because it just took so long but it had nothing to do with Thai's customer service skills. He was great. I'm looking forward to buying half as much gas!

Donna

Jun 7, 2016

Service agent, Yvette, went out of her way to give me all the information I requested and answer questions I had.

Candis

Jun 1, 2016

All the sales people worked very hard to make us a deal on the truck that we wanted at a price we could afford.

Judith

Jun 1, 2016

Salesman (Ben) was courteous and listened to what I wanted and was saying. All of the staff was very helpful and got me just what I asked for.

Larry

Jun 1, 2016

Danny kept us informed and was able to find the part we needed so we could get back on the road. We felt that he went out of his way to give us excellent customer service. Joseph in the sales department, even though he could not help, showed great concern. Excellent dealer service. We are going to a car show at Rolling Hills Casino June 10 and will make sure everyone knows how well we were treated

Elizabeth

May 28, 2016

Danny is an excellent service advisor with excellent customer service and the mechanic who works on my car always does an excellent job

Shirley

May 27, 2016

The employees are friendly and professional and courteous. Danny has always been excellent. I love the availability and convenience of the shuttle service. The drivers, Kevin and Ramon, deserve extra praise.

Craig

May 25, 2016

Emily was my first contact and she has excellent phone skills, she was very helpful and a real pleasure to work with through the entire process. Devin was my service contact and was very thorough, informative and responsive. These two individuals are a positive asset to your team...

Rebecca

May 22, 2016

I liked that it was no pressure whatsoever and that everyone was so very friendly! Our salesman Mr. Joey made sure that we were very comfortable! It was truly a beautiful, memorable experience!! Thank you to you and your staff for a job well done!!!!!!!!!

Carolyn

May 19, 2016

appointment was on time and work was accomplished in a short amount of time even though there were many cars in the bays

Patty

May 12, 2016

I was told that the job could take 2 hours but it was finished in 40 minutes. Made my day!

Ellen

May 10, 2016

I needed to re-schedule my appointment and Dan was able to quickly handle the change. The service was fast and on-time.

Alan

May 7, 2016

Greeted the moment I entered dealership, friendly staff, no wait and I was provided a ride to work both ways!!

Brian

May 6, 2016

They called me to remind me that it was time to check the oil and to ask about the alignment (which was recommended last January) Turns out, we really needed it and I was about to call myself but they called me first! They go above and beyond. Love the shuttle service. I didn't skip a beat while our van was being worked on. Great prices. I will definitely be bringing our van to Oro Dam for every kind of service needed.

Sara

May 2, 2016

The salesman wasn't pushy; he didn't pressure us into making a decision right away. He let us take our time asking questions and looking at the car. The entire purchase process went smoothly.

Dennis

Apr 29, 2016

We were helped almost immediately upon entering the service center and it took no time at all to proceed with our appointment.

Margaret

Apr 28, 2016

Friendly service; service dept. understanding of car issue; thorough explanation of service to be provided, and follow-up instructions; service provided in timely manner.

Shereen

Apr 22, 2016

The Front Desk - Sevice Men are very friendly and helpful. I also appreciate the shuttle and its friendly driver.

Tara

Apr 21, 2016

The sales personnel that helped me went out of their way to ensure my sale went as smooth as possible. A great thanks to Thai, Joey and especially Todd.

Joyce

Apr 16, 2016

Danny in the service department is always very helpful and polite. I really do trust him and the people that work on my truck.

Maggi

Apr 11, 2016

Quick service, was able to get the car in same day and have car problem diagnosed. The needed part was not in stock but it was ordered and the car was fixed as soon as the part came in.

James

Apr 8, 2016

Danny, the front desk Manager wa ps great. I'm from out of town and my car died. He was terrific. He went above the call of duty to help me. Impressive.

Glen

Apr 6, 2016

My appointment was for a 1 year service on my 2015 Prius (Toyota Care). My car was taken in on time and finished promptly. I didn't get to talk to any of the people but my husband didn't complain so all must have gone well.

Tina

Apr 2, 2016

Every one is so helpful and friendly. Even though I hadn't purchased my vehicle from you, there's a very good chance I will in the future.

Robert

Apr 1, 2016

Excellent customer service!!!! Friendly, knowledgeable staff !!!! Will continue to come to them when is tine for the next service.

Christine

Mar 25, 2016

Danny is always a pleasure to deal with. I like the piece of mind having my car serviced by a Toyota dealer.

Edward

Mar 24, 2016

I liked everything,service , personnel, the clean service area and the waiting room. the promptness in the time to do the service, ect. ect. Thank you

John

Mar 24, 2016

Everything was handled quickly and smoothly. The cost of the oil change was less costly than several other places that I went to in Oroville.

Mary

Mar 24, 2016

All the employees were courteous and helpful to answer any questions and to fill my needs for the care of my car.

Dan

Mar 22, 2016

In and out pretty fast . 1 hour for lube , oil and filter change and service. They also checked all fluids and the tires and brakes.

Darren

Mar 17, 2016

The driver who took me home was very nice and friendly. My service was explained in detail and was told it would take time.

Jeana

Mar 17, 2016

Very friendly staff and excellent customer service. Took the time to answer all our questions and made sure all of our needs were met. Our sales man Thai Lee was very courteous and knowledge. The sales manager Aaron Hellon was also very helpful and did everything he could to make it work for us so we could drive away in the new vehicle we wanted.

Theodore

Mar 16, 2016

Staff is very friendly and great sevice. Waiting area is always clean. There is always coffee and Danish. I have never had a bad experience. Have recommended to friends and family

Bonnie

Mar 10, 2016

on time service well done to service department appointment was as scheduled completely satisfied with people in the service department

Karen

Mar 8, 2016

Staff was very friendly and helpful. Waiting area was comfortable and clean. The coffee was very good. :) professional and efficient.

Keith

Mar 7, 2016

Roy and Aaron clearly answered my questions and gave me straight forward answers. The price we received was competitive and we arrived at the price with no problems. This is the fourth car we have purchased there and will return in the future.

Jane

Mar 6, 2016

The addition of the Multipoint Inspection to the lube oil and filter service makes me feel safer. Staff is friendly we go enjoy lunch while work is being done.

Andy

Mar 4, 2016

The girl was very helpful & totally amazing!! It was a quick visit for me & that's what I liked

Christine

Feb 24, 2016

Service people are courteous and very helpful. They go out of their way to take care of my car needs.

Lloyd

Feb 19, 2016

It was a very comfortable experience. Everyone was very curious and explained all the questions we had . Brian and Peter were such a pleasure to work with!Thank you, Lloyd and Jeanne Biando

Carole

Feb 14, 2016

Not a lot of pressure but good follow-up. Convenience, good deal, easy and fast paperwork process. I left with a feeling of confidence of future support as needed if problems arise.

Wanda

Feb 14, 2016

They listened to our "want to test drive" list, didn't push us for a same day decision (we had mentioned it was our first day of shopping.) Provided answers to our questions, speaking directly to the person asking the question, not just the "presumptive" decision maker. (I.e., no perceived gender bias.) We came back a second day for more test drives, and a third to decide between our top choices. At no time did they act as if we were wasting their time. We didn't feel pressured at any point. Now we own a car without the slightest hint of "buyer's remorse".

James

Feb 10, 2016

The price quote was better than the first quote to do the same service. I will definitely be returning to have my vehicle serviced at Oro Dam Motors.

Debra

Feb 7, 2016

attentive, squeezed me in and not nearly the wait we thought.Also guys in accessory dept. very helpful, double checked to make sure floor mats for truck in stock, then installed them.

Tim

Feb 5, 2016

All the staff are very friendly and Knowledgeable. They treat myself as a family member would. Yvette has been very helpful, and Danny does great work. I like everyone there.

Helen

Jan 29, 2016

All the employees are so helpful and pleasant. All work is doneas specified and in the time promised. I am from out of town and wait for my vehicle to be serviced, so it is very important to me to be able to depend on time the vehicle is promised.

John

Jan 28, 2016

The sales person Roy T. was easy going and personable. Roy made Darla and I feel comfortable at buying our new vehicle. We were completely satisfied with Roy and the other persons who helped us out in obtaining the new vehicle.

Timothy

Jan 28, 2016

Devin, in the service dept., was very helpful in answering all my questions. He set up service for my RV and it was finished one hour before he had estimated.

Lauri

Jan 27, 2016

I appreciate that they diagnose the problem and don't try to say that there is more wrong with the vehicle than there really is. I like having a contact there that I trust (Yvette Castanon).

Eugene

Jan 21, 2016

Everyone was very friendly. Took great care of my car as always. Set me up for a future appointment. Thats great.

Dante

Jan 19, 2016

Everyone was very friendly and willing to work for you, nobody was pushy. Michael is an excellent salesman and Kendra couldnt be better.

David

Jan 19, 2016

We purchased a Silverado and I have to say that Joey and Roy were awesome to work with. They're knowledge and friendliness was refreshing. We wanted to purchase our vehicle locally and were not disappointed. Aaron is an amazing sales manager who made this purchase not only painless but enjoyable. Thank you all! We will be back!

Laurel

Jan 18, 2016

Michael Tucker was very friendly and any questions that we had and he didn't know, he went to look it up for us.

Marion

Jan 12, 2016

When my husband was losing his battle with cancer,he gave me a lot of instructions on different things. He told me "you take the car to Oro Dam,faithfully for regular oil changes,or any problems." I have done this & you all have been very honest & taken good care of me. I Thank You!!!!

Robert

Jan 5, 2016

Danny of your service department was very Professional, but yet made me feel like I was his only customer. He expland very thing to my satisfaction.

James

Dec 30, 2015

Service Advisor, Danny Lopez, was very helpful and professional in our dealings. He was friendly and informative and seemed to know his department well. He wore a smile and was friendly and that meant a lot to us.

Brian

Dec 29, 2015

Michael Tucker was very helpful and patient with my purchase.. We were in contact for 9 months until I found the right truck..

Thomas

Dec 28, 2015

friendly, done quickly, everything was excellent, employees were there to answer any of your questions, facilities were very clean. nice place

Leo

Dec 14, 2015

No hassle and no haggling. Brian Darden is very knowledgable, courteous and got us THE BEST deal on our new Avalon. He came in on his day off to make sure our purchase went smoothly.

Ronnie

Dec 13, 2015

mike tucker did a great job did not pressure me and was professional all the time he made me feel at ease working with him way different than the 2 other dealers we visited I hope next time we need a car I can use him a big thank you to Mr tucker

Jack

Dec 10, 2015

Nice waiting room, good coffee & prompt service. All levels filled. I'm a man of very,very, very few words and very short of things to say.

Roger

Dec 10, 2015

Service agents were friendly but business like. Was acknowledged immediately upon arrival. Very short wait for my turn. Service occurred on schedule and as committed! Seemed to take an interest in car. Advised me of a recall that I will schedule later even though it was offered to do it immediately. Thanks for the "service"! (Danny was on his ball game!)

John T

Dec 9, 2015

Yesterday, December 8, 2015, my wife and I picked up our 2001 Avalon after an extensive maintenance service. Most impressive was the fact that Maintenance Technician, Mr. JACOB JOHNSON who accomplished the work on our vehicle was unobtrusively sitting in the background (obviously to answer any questions my wife and I may have had) as Service Technician Mr. DANNY LOPEZ out processed us for final payment. Particularly my wife and I want to emphasize the following regarding our exceedingly positive experience at your business:#1: The thorough attention to detail and high quality of work accomplished by automotive technician Mr. JACOB JOHNSON! #2: (No less than #1), The most appreciated courtesy, professionalism and thorough communication given my wife and me by Service Representative Mr. DANNY LOPEZ. In the case of both of these gentlemen, they are absolutely professional in every respect and were outstanding representatives of your business. We couldn't have asked for anything more than what they provided. It is requested that these comments be placed into their personnel files. These men and their dedication to serving their/your customers is an asset that Oroville Toyota should definitely recognize and retain! We thank your business for the quality of outstanding service we received! You obviously have a "winning team" who work well together.Sincerely, John T. HitchcockLieutenant Colonel, US Army, (Retired)Paradise, CA

Carroll

Dec 6, 2015

my service advisor, Danny, is the best. Always professional and friendly. When he makes recommendation, he gives me a complete picture -is it something that must be done now or can it wait and if so, for how long

James

Dec 2, 2015

The Service Department has definitely been transformed since Hobbie days. There seems to now be a customer first attitude. And I feel like I can trust what I am told. Danny is an asset to your company.

Christina

Nov 28, 2015

Devin the service guy was extremely helpful. Called me several times to keep me informed and saved me a few dollars

Raymond H

Nov 26, 2015

Friendly and efficient. Knowledgeable about the product and staff went the extra mile to help. Found it to be a pleasurable event and would do it again.......Highly recommended.

Lawrence

Nov 20, 2015

I dropped the car off at 0745 and walked down the street to get a cup of coffee and before I could even order the call came in that the car was ready--great service

Jacob

Nov 16, 2015

Roy and Todd were vary professional and patient with me. I came into the dealership several times and had many Questions. I had a specific truck in mind and Roy found it for me.

Neva

Nov 8, 2015

The service writer allowed me the discounted price for the oil change even though I left my postcard 30 miles away at home.

Gail Ann

Oct 21, 2015

Being able to schedule appointment online. Everyone at the service department was very friendly and informative. The shuttle driver was also very friendly and helpful.

Dan

Oct 17, 2015

I like the coupon that you al send me in my email. It saves me $8 or $9 which is great for a senior citizen.

Tom

Oct 16, 2015

From the moment I walk into the service room I am made to feel important and I know your team has my back. Dan has been wonderful since I changed from Chuck Patterson to your shop.

Wanda M

Oct 10, 2015

WORK WAS COMPLETED BY THE TIME THEY TOLD ME. tHE SERVICER PERSON EXPLANED EVERYTHING TO ME IN A EASY TO UNDERSTAND WAY. I FELT MY TREATMENT WAS 100%

Wayne

Oct 5, 2015

This was a visit for a smog test on my motorhome. They were willing to do the smog test on my motorhome where other smog testing businesses would not, and they did it for $20 cheaper than another service center would do it for.And they did it right away, the day after I made the appointment.

Michael

Oct 2, 2015

Although I have a GMC truck you were able to perform my service and necessary recalls at no charge to me. I appreciate your cooperation with GMC that allows me to get great service.

Lauri

Sep 29, 2015

I appreciate that for the most part I can get a ride to a from work when having my vehicle repaired.

Trixie

Sep 26, 2015

From the early bird (emergency situation) drop off moment,your service guy, Devin, kept me abreast of all the myriadhappenings of my 1993 Toyota Landcruiser. He was a TOTALwinner from the get-go. You quoted, and stuck to the quote.The job was finished (a big job!) in an efficient and concisemanner! BIG KUDOS to a place well-run!!!!

James

Sep 24, 2015

They are so thorough in their inspection. They found a nail in my tire that I had no idea that it was there.

James

Sep 23, 2015

Yvette was very informative and knowledgeable about our car problem. She was kind in offering us a ride to where ever we wanted to go. While the car problem was not resolved she did take notes for our return.

Amanda

Sep 20, 2015

The staff was friendly. They delivered me what I wanted and the payment I could afford. They helped make the process as stress free as possible.

Ellis

Sep 18, 2015

Dropped the car off sooner than necessary and service was completed sooner than the appointed time. All service advisers are nice and helpful, but Danny Lopez is a pleasure to deal with.

Glen

Sep 17, 2015

My new Prius was due for its 6 month check up. I was in on time and out within their estimate. Danny was very friendly and helpful.

Todd

Sep 17, 2015

The Crew was amazing... So polite helpful, courteous, and compassionate!! Thanks Kevin, Danny, Devin, Yvette! I definitely will get all my service done here!! And I love the shuttle so I don't have to stay and wait!!

Delores

Sep 7, 2015

I find the staff at Oro Dam Auto Center to be professional, helpful and extremely knowledgable. I always feel confident when I take my car to be serviced that I will get exactly what I need. They really go above and beyond just the normal customer service. The shuttle is also an added bonus, it is clean, convenient and such a wonderful resource when dropping off your car before work.

Joseph

Sep 6, 2015

I had to reschedule my appointment because something came up and Danny and Devin worked with me to get me in the very next day !They checked out our camry, found a nail in our tire and fixed it. We also had our oil changed, fluids topped off and tire rotation....The service was quick and the shuttle is very convenient. Thank you all !

Maria

Sep 6, 2015

I enjoyed working with Michael because he was honest and I did not feel pressured to purchase the vehicle. He was very knowledgable and super friendly. I felt confident buying my first new vehicle!

Rodney

Sep 6, 2015

The people that work there. That's why Rod picked Oro Dam. Met Tucker shopping around Redding Chico & Oroville. Went back and bought from Tucker. Now we have a heart for all employees at Oro Dam.

Lynn

Sep 5, 2015

Love the service team. Car was ready in exactly one hour as estimated. Cost was less than estimated. Easy to make appts.

Leanna

Sep 1, 2015

The service department was helpful, and did not pressure me to purchase extra services. They checked for issues while they had the hood up, and notified me of impending problems.

Shari

Aug 24, 2015

I am a co-signer for my son, they made the experience so easy and so respectful. Roy and any one I spoke to were so helpful letting me know what was going on since I live 75 miles away from Orodam Auto Center, I was unable to get down to Oroville to sign so they sent the papers up to me!

She

Aug 21, 2015

In the past I have rec'd a call reminder to set up a service appointment. I did not get a reminder this last time.

Shirley

Aug 14, 2015

I love having the availability of the shuttle service. I see a movie while my car is being serviced. It is better than the waiting room. Your employees are very friendly and professional and courteous. Thank you.

Paolinelli, Gail

Aug 13, 2015

The friendliness and helpfulness of the staff was overall amazing. It was so easy! They even helped with the moving of our new truck to our home!

Carroll

Aug 12, 2015

Excellent service. My service advisor, Danny Lopez, was, as always, professional, courteous and able to answer any and all questions. He is a true asset to your business.

Yolanda

Jul 31, 2015

I came in for an Oil change, got great customer service by Danny Lopez at check in. My car was done in a good amount of time. I was told I had a Spiral cable recall and plan to come back next week.

Henry

Jul 29, 2015

Oro Dam Auto Center had the part I needed, (a battery that would fit under the back seat) Was able to do the work right away, I would have thought they would have reset the clock,since it was no longer the correct time.

Leilani

Jul 24, 2015

I feel like i was treated with the utmost honesty...after coming out of a bad experience with another company...would definitely recommend Oro Dam Motors to family and friends...Thank You again!

Alicia

Jul 22, 2015

My service was completed in a timely manner and there was a comfortable place for me to sit and wait for my vehicle. Thank you.

Thomas

Jul 22, 2015

Timely visit waited less time than forecasted In and out. Service was done as promised. I have purchased several autos in the past and their service has been great.

Barbara

Jul 13, 2015

from the time I walked thru the door everyone was helpful. I needed I ride to my home as the repair was going to take most of the day the shuttle driver was fun to talk with and safe. When it was time to pick up my car the same driver was there to pick me up. There isn't anything I don't like about the service dept, it's a !0.

Lawrence

Jul 10, 2015

The young man Joel was incredible--No hard sell --looked around at different cars and then the one I bought popped up.Got the keys , took a drive and helped keep the payments low--you have a great group of guys working there

Kristin

Jul 7, 2015

The staff made every effort to get what I wanted. All staff were friendly and kind. I love my new car.

Kristin

Jul 5, 2015

I got what I thought was a good and a fair deal. The people listened to me and understood what I wanted. They came through for me.

David

Jul 4, 2015

In short...Danny Lopez. Professional, friendly, prompt, etc. Provided timely and informational updates to our car repairs. We were on vacation when we had the hybrid cooling system go out. I called 3 dealerships (all 80 plus miles away from our camping location)...and it was because of Danny taking me through some field trouble shooting and providing me with a a few scenarios and timing of repairs that we decided to have car towed to Oroville Toyota.

Diana

Jul 4, 2015

Easy to get appointment, thoroughly investigated a concern I had, told me what I should have done in near future, timely service, and reasonable costs. Good customer service.

Eva

Jul 3, 2015

They did every thing they could to get me the vehicle I wanted and they weren't pushy. Very friendly. Great selection of vehicles, very clean.

James

Jul 2, 2015

Ability to drop in for a oil change. My schedule, or lack of, means I do not know when I might get the time to schedule an oil change, as I am on call.

Mike

Jun 27, 2015

I made an appointment the day before and when I arrived I received excellent handling. The whole process worked well.

Jamie

Jun 25, 2015

Fast and friendly service at the service counter and quick turnaround to getting my truck back. Also the assistance of the Service Counter individual in finding the best and most affordable program to servicing my truck. However, understanding that we are in a drought and a car wash would be wasteful, it would have been so appreciated if the service center had taken the time to vacuum and wipe out the inside of my vehicle before returning it. It's the little things like that that make a business stand-out and show the customer that they are appreciated..

Michael

Jun 23, 2015

Friendly, Honest, really make you feel comfortable. Salesman talked to me as a person and not just a sale. I would definitely recommend to friends and family

Lucinda

Jun 22, 2015

Joseph Spada was informative easy to talk too, and did not push any of my decisions. He was honest, helpful, and in my opinion genuine. It was a pleasure working with him and ultimately got the right car. He also was helpful on my needs for protection of my car. I actually referred another person to the dealership who bought a Toyota Corolla the next day.

Robert

Jun 18, 2015

Friendly and On time The Service Deparment Is Great I Bought My Toyota Tacoma Limited Double Cab Here And The Sales Staff Is Great

Ryan

Jun 8, 2015

I walked in knowing what I wanted, and they worked to get me exactly that. No pressure to purchase anything extra.

Shirley

Jun 5, 2015

Loved Joey Spada he was there to help me get what I wanted. Super nice man. I will tell all my friends about my buying experience at Oro Damn Motors. Love my Camry !!!!

Jeff

Jun 4, 2015

You have an excellent crew of Service Advisers. They are helpful, and they're knowledgeable in advising recommended service. At other dealerships, the advisers know how to write up the work order, but don't know enough to advise customers on what should be done. And I like Jake, my mechanic, very much. Always has taken good care of my cars.

George

Jun 2, 2015

The service was great. The accessory dept had what i was looking for...I will definitely shop there again if i find the need for more parts for an already great looking truck.

John T

May 30, 2015

Your service person was very helpful in giving us additional information requested, that information being a breakdown on the cost of a timing belt change and new water pump.

Crystal

May 29, 2015

I live in yuba city. After trying to get my recalls taken care of at Yuba City location with no success. I was told to try Oroville by a customer at my store. From the employee who answered my call, the employees who assisted me in the service area, and the shuttle driver, it was a pleasure doing business with Oroville. Thanks

John

May 28, 2015

The sales reps were polite and easy to work with making for a comfortable purchase of our new vehicle. New ownership is definitely an improvement.

Michelle

May 27, 2015

Friendly service, explains costs and what needs to be done to my car. I also like the fact that they have a shuttle service so I don't have to wait in the waiting room...they take me back to work and pick me up when my car is ready.

Barry

May 21, 2015

Staff were friendly and knowledgeable and have never tried to sell me services or repairs that were unnecessary over the years I have been a customer.

Daniel

May 20, 2015

Michael Tucker ordered me a Tacoma when others would not and I felt like the price was very fair. And I drove off the lot in a clean Tacoma that was full of fuel "Good Job" ODAC!!!

Patricia

May 15, 2015

Fast, friendly and personal . I have purchased 3 new Toyota from Mr. Trombley. Great salesman, and excellent service department.

Dan

May 12, 2015

Danny the service writer is awesome. He even had the mechanic checked my low tire light for free. You folks sent me a coupon in my e-mail for a discount. I really appreciate that as I'm retired and on a fixed income.Thanks again. Dan Ross Durham Ca.

Barbara

May 10, 2015

we liked our salesman Roy, he showed us several options to choose from,which we test drove. they excepted our deal so not a lot of haggling! They were all very friendly and made us feel like they wanted to accomodate us in every way.

Cara

May 8, 2015

well mannered sales person, no pressure to buy, found exactly what i wanted even though it wasn't on the lot. Sales person was professional & took care of everything

Diane

May 6, 2015

Danny Lopez went out of his way to make sure I got the best service Walt and the afternoon driver were very pleasant

Brien

May 2, 2015

The salesman, Todd, was knowledgeable and made us feel at ease (no high pressure). We are very pleased with our new (to us) 2007 Tacoma crew cab truck!

Bette

Apr 29, 2015

The sales people were very friendly, knowledgeable & explained things that I asked questions about & I came away with a beautiful 2015 Toyota Corolla 4 door car. I came away with leasing the car & getting what I thought was a great amount for my two trade in's. One sales guy came to my home so my ill husband could sign the pink slip.I thought that was very nice of him.

Howard

Apr 28, 2015

I like the fact of dealing with local long time family descends, having purchased my first car from Hobbies and now doing business the grandson of Ray Cobbler,a former respected co-worker. Devin treated me well, Thank You !

RAF

Apr 28, 2015

Poor customer service and lack of concern for quality work in the service department. I took my 2007 Chevy Colorado in to get an oil change today. After the oil change I opened the hood to find oil all over inside engine compartment. Evidently the technician must have started the engine with the oil cap either off or not properly secured resulting in oil being sprayed inside the engine compartment. Instead of cleaning up the mess, the truck was presented to me as finished and ready to go. When I brought the truck back in to be cleaned up the service department acted as if it was no big deal. Mistakes like a loose oil cap are bound to happen, but when a business doesn't care enough to clean up a mess that says something about the quality of their work and their work ethic.

Lori

Apr 24, 2015

I appreciated that my car was picked up and returned to me, and that my charge was cheaper than the original quote. That rarely happens.

Mary O

Apr 20, 2015

Always friendly & helpful. This time I was late getting in & they didn't have time to do a full service before I left on a trip but they checked oil & tires to make sure I was safe to go. I really appreciated that!

Elizabeth

Apr 15, 2015

Danny Lopez is very professional and personable with excellent customer service skills. The men who have worked on my car have done a good job and I have not ever had to return my car afterward. The women who answer the phone are polite and professional. If I chose to wait on site, there's a great office space with wi-if connection.

Glen

Apr 11, 2015

We are repeat customers and a big reason for this is their "no pressure" sales approach. We've never been pressured to buy anything. Once we make a decision, we all sit down and work on a deal. If we come to terms, we drive home in our new vehicle.

Charles

Apr 9, 2015

Devin the Service Writer was extremely helpful and professional. it was my 1st experience with him and i was glad to meet him.

Bonnie

Mar 27, 2015

THE ENTRIE STAFF TAKES OWNERSHIP OF ME AND MY CAR.WALT IS SO KIND TO DRIVE ME HOME AND COME GET MEWHEN THE TIRES WERE ALL REPLACED. BRAVO FOR GREATEMPLOYEES.

Mike

Mar 27, 2015

I came in without an appoint and was seen very quicken and the commented on things I did not ask about that needed my attention.

Neva

Mar 25, 2015

Everything from start to finish! Welcomed when entering the Service Department, Mr. Danny Lopez explained the services that would be performed in detail (routine maintenance and recalls), since I drive from out of town because Oro Dan Auto Center is such a good auto center I waited for my car. Mr. Lopez provided updates about the progress of my car. He was respectful and polite. Upon completition, Mr. Lopez reviewed the services that were done and gave me an update as to what the technician found during the work.

Ron Or Susan

Mar 23, 2015

I was greeted on time for my appointment. The work was completed in the specified time and I was out the door and on my way.

Doris

Mar 20, 2015

Joe hustled out to greet us then after a few questions he went back inside without a word, just walked off and left us. Brian then came out and answered our questions, took us on a ride, came back and closed the deal. He was very helpful. At the end we found out that Brian would have to share the commission with Joe which I don't think is fair since Joe did nothing to close the deal.

Elizabeth

Mar 10, 2015

The people in the service department are knowledgeable, courteous, and the environment is friendly. I usually wait for the car to be serviced, and enjoy the "living room" atmosphere. Thanks

Jill

Mar 7, 2015

everything went as planed. got car back fast. got a ride to work with a very nice gentleman, so the got me a ride fast and to work on time.

William

Feb 27, 2015

Roy is a special salesman. He is polite and friendly and he will take the time to make everything right. All the employees are very helpful with no pressure involved. Thank you for a pleasurable experience.

Dallas

Feb 18, 2015

I don't like shopping for cars ! But when I saw the man named Jo,,,He turned,,, a just looking day into (ok,,, I trust this guy) he was fun, talk- able, answered all questions, when we returned to pick up the truck, he was right with us too. Thank you

Darryl

Feb 18, 2015

had 2 app'ts in Feb.Highlndr- was notified when keys and transponder arrived,was able to fit me inbetwn others,tho took longer, was able to get on w/trip.very accomidating!Repl'd cabin fltr, had a leaf stuck made rattle noise.Rep got tech who mentioned had cleaned bunch out,but took time to chx again,returned to shop w/lite and scoped-out cavity and secured'canary'. Apologised , was professional e'nuff to admit should have turned on/tried-out before removed from wk. bay-admirable. Tundra- concerned about effects on x'cess debris that might effect floating from tank additive,since i also requested inj. flush.Rep explained,guess i appeared perplexed,so suggested i talk to tech who repeated,thought again and stated,stuff was being dissolved in the tank,no loosening. Outstanding response by rep and tech, taking the time for customer!

Rogelio

Feb 18, 2015

I thought that my sales person was great. He was very helpful and made buying a car a great experience.

Stephen

Feb 14, 2015

Brought my 2012 Camry in for an oil change but your service person told me since my car uses synthetic oil so it only needs replacing every 10,000 miles not 5,000. There was a recall on the car so they took care of it for me.

Jesse

Feb 13, 2015

I really felt you guys were honestly trying to get me the best deal you could. Joey really impressed us with his caring customer service. Your staff stayed after closing just to make sure I was on the right course. Thank you oro dam auto center for your great service!

Luz

Feb 10, 2015

The salesman, Michael Tucker was honest, attentive, respectful, and professional. I will recommend everyone I know to this Oroville dealership. I would definitely return to them to give them my business.

Dawn

Feb 7, 2015

nice people, seemed honest about car repair/maintenance suggestions-I like that a lot. I don't like to feel like I'm getting ripped off.

Mary

Feb 4, 2015

Counter person was very efficient and listened to my request. Waiting room was clean and coffee was hot and good.

Nancy

Feb 4, 2015

Both of my salesmen( Roy and Todd) were wonderful to work with. They went above and beyond to make sure I was a satisfied customer. Todd even cleaned my car himself! The paperwork was quick and simple. I have already recommended this dealership to several friends and co-workers.

Joseph

Feb 3, 2015

The search and then ultimately ordering a 2015 Camry was a smooth process with many timely updates. And Everything they said prior to the sale materialized. I will gladly tell anyone who will listed the 3 hour drive from Campbell to Oroville was worth it!!

Martha

Feb 3, 2015

We were not rushed or pressured, given time to think. They explained all our options as we finished the paper work.

Pamela

Jan 23, 2015

I REALLY ENJOYED MY EXPERIENCE WITH ORO DAM AUTO CENTER. THAI LEE AND MICHAEL TUCKER WERE FRIENDLY, ANSWERED ALL OUR QUESTIONS, VERY INSIGHTFUL ON ALL THE NEW TECHNOLOGY ON THE HIGHLANDER AND VERY EASY TO DEAL WITH. I WOULD RECOMMEND ORO DAM AUTO CENTER TO ALL MY FRIENDS WHEN THEY ARE LOOKING FOR THEIR NEXT VEHICLE.

Lynne

Jan 18, 2015

I thought my headlamp bulb had burnt out and needed replacement. The service department discovered that it was a loose connection and repaired that without charge. I appreciate that a new bulb was not put in without need.

Brenda

Jan 17, 2015

Listened to what I had to work with. Very pleased with the service and everything that everyone did for me. Love my car!

Shirley

Jan 17, 2015

Danny and the rest of the employees are very friendly. I LOVE having the shuttle service available. I can see a movie while you are working on my car.

Youa

Jan 16, 2015

Very friendly staff- he worked in service on Saturday.. He makes the service fast and always look through our warranty thoroughly before charging us. (I didn't get his name, but he was the I my one working on Saturday Jan. 10.

Donald

Jan 15, 2015

Your people on the service desk are the absolute best. They treated me with respect and did exactly what I ask. Customer service at it's best!!

Jana

Jan 13, 2015

The sales effort was streamlined from beginning to end. I personally think we should have gotten a better price for our all cash deal and up-sale to the extended warranty. I'll tell some of my friends to ask for a bigger CASH discount.

Tom

Jan 11, 2015

I feel well looked after every time I ago. The staff is pleasant and competent. Every visit has been completed timely.

Christine

Jan 10, 2015

Joel Varela was knowledgeable & very helpful. He made it easier to decide on the Toyota RAV4 versus the Ford Escape.

Mary

Jan 10, 2015

Todd my sales guy was great he was patient, sweet and very professional. Everyone was so great working with me and whatI needed to make the deal go smoothly and allowed me to consult a friend in the process.

Elizabeth

Jan 6, 2015

Just a couple of minutes to check in. A nice place to sit with my grandson while waiting. Job was done quickly and greatly appreciated.

Dennis

Dec 31, 2014

Joel my salesman was the best. Knew everything about the car I was interested in, showed me everything about the car, was not pushy in the sale and a very likable young man. Buying this car was very pleasant experience.

Kenneth

Dec 31, 2014

Oro Dam Auto Center made it so easy to purchase a new vehicle. We never felt pressured to make a decision, and yet before we knew it we were driving off the lot in our new vehicle.

Betty

Dec 30, 2014

I did not have to wait long. I was expecting to have to do an oil change, and you said I did not need one. Thank you for not selling me something I did not need.

David

Dec 30, 2014

Our salesman, Thai Lee, was very professional and friendly, as was the financial agent. They were patient and helpful and made our buying experience pleasant.

George

Dec 30, 2014

I don't buy a new car often but when i do it is a great feeling! I like feeling the anxiety from the salesperson as well as the support personnel...great team work.

Susan

Dec 28, 2014

Staff is efficient and still take time to be "down home" friendly. Olivia, Danny, and Devin are great. Jacob Johnson is your automotive repair star. Great job.

john W

Dec 24, 2014

Great best price and great service. Mike and Roy are the best

Jeff

Dec 21, 2014

The Maintenance Staff is relatively stable compared to many dealerships. They know me, know the vehicles that I bring in, and are always willing to help.

Traci

Dec 21, 2014

Your staff are very nice an friendly. I love your waiting room cozy an comphy. Thank you for being here for us all.

Doris

Dec 16, 2014

Aaron was very thoughtful and professional in helping me and tending to my specific needs. Iggy was very conscientious and helpful. My visit was long but pleasurable. I leased a 2015 Prius, and I LOVE it. I have dealt with Hobbie Chevrolet, now BB, since the 60's. I went to high school and was friends with the son of the original founder.

David

Dec 14, 2014

Greeted promptly. Answered my questions. Service completed & car returned in timely manner. Clean, well supplied waiting area Service priced competitively. Clean toilet facilities.

Helen

Dec 7, 2014

Danny Lopez waited on me and is such a pleasant and helpfulyoung man. You are so lucky to have him.

Janet

Dec 6, 2014

The people who take care of the car are friendly and helpful. The work is done in a timely manor, and I am on my way shortly. Thank you!

Porter

Dec 6, 2014

Joe Spada and Ignacio seem like very nice relatable people who I could probably hang out with at a BBQ or something. That makes it much easier to deal with them when buying a car. However some of the cars I have seen have been really dusty, sometimes even inside. I'd say hiring someone who can keep the cars and trucks cleaned regularly would be a great idea. Oh and the cars with leather seating. Put a New Car scent in every one of them. I looked at one awhile back that just smelled awful.

Wendy

Dec 6, 2014

service department rocks!!!!!!!!!!!! husband is away, and ran into a problem. very quick to resolve, and very nice! took good care of me.

Darleen

Dec 5, 2014

Service was quick. Danny Lopez is the biggest asset at your facility. He is polite, personable, honest and trust worthy.

Barbara

Dec 3, 2014

the service department is excellent. they provided a ride to and from my home while they worked on my car. the repairs were done in a reasonable amount time. Your service department is the only ones that I allow to work on my car.

Gary

Nov 27, 2014

Great service reps who are very skilled at figuring out what is needed to repair not what can be serviced.

Anthony

Nov 20, 2014

Devin and Danny were courteous and professional in providing the information about the recall on my vehicle and also the additional service I requested. I will definitely be back for other service items.

Theodore

Nov 15, 2014

Every one was very friendly. Made sure I was comforts while wait for van to be serviced. Plenty of fresh coffee and Danish to. I have never had a bad experience there.

Bonnie

Nov 4, 2014

OLIVIA IS ALWAYS FRIENDLY AND GREETS YOU PROMPTLY.DEVIN HELPED ME WITH A SAFETY ISSUE WITH MY KEYS AND FOB. HE WAS EXTREMELY NICE AND TOOK CARE OF MY PROBLEM. I HAVE WATER LEAK IN MY SUN ROOF AND HE MADE AN APPOINTMENT THIS FRIDAY TO REPAIR.

Kirk

Oct 24, 2014

The whole experience. Appointment on time. Finished on time. all appropriate service performed. Explained areas where service will be needed in the future without hi pressure selling tactics. a

Alejandra

Oct 23, 2014

Everyone I spoke to was very professional and friendly. The job was done in a timely matter and I was informed of all that was done to my car. Thank you very much. It's definately worth the drive!

Larry

Oct 16, 2014

If you are buying a new car......see Michael. He went above & beyond to make sure we got the right vehicle that we wanted.

D Bunce

Oct 14, 2014

AVOID AVOID AVOID!!!! WORST CAR DEALERSHIP I'VE BEEN TO IN 20 YEARS OF PURCHASING VEHICLES. Nightmare transaction from the start, with a salesman luring us out 2.5 hours to the middle of nowhere, and then having the finance director try to nix the transaction despite perfect credit. Sold my gf a 2wd truck even though we mentioned the need for 4wd on multiple occasions and he knew we live in a heavy snow area SKI RESORT TOWN.As you can see from the other review -- apparently this dealership has a problem with knowing whats 4wd or not. To boot, the prices are not at all competitive, despite their claim that they "have to have the lowest prices to get people out there." The truck was sold $1,000 OVER recommended purchased price for the 2wd version.I realize that makes us sound stupid, but our only stupidity was being too trustful of a car salesman who acted like he was checked out the entire 8 hour day and assuming that he was showing us 4wd cars like we asked.

Kevin

Oct 4, 2014

Michael Tucker did an excellent job of finding the specific Camry hybrid, LE we were looking for in the color we needed.

Laila

Sep 30, 2014

Our experience ended up great. The guys were very nice. Michael Tucker stayed with us and answered any questions and we had a lot. Never had a car that had so many extras on it. Been back several times and each time they have been helpful. AS all we had was questions. I would recommend this company to anyone thinking of buying a car. Thanks guys, it really was a good experience.

Dennis

Sep 27, 2014

Once we got to the bottom line, the process seemed to move smoothly. This is the 4th vehicle I have purchased from this Dealership location. A 2006 Sequoia from Hobbie, A 2012 Sequoia, 2013 Avalon and a 2014 Highlander from Oro Dam center. As a workforce, you guys do a good job. That is why I return.

Lea

Sep 27, 2014

My experience with Oro Dam Auto Center is A+ excellent! Wouldn't go ANYWHERE else! The staff are ALWAYS smiling, helpful and makes your visit comfortable! Love them!

Carl

Sep 26, 2014

I was excited when I first came and saw what I was looking for.At the price that I said. It was a very nice truck. Just what I was looking for. When I came back with the person who would drive it, it was a whole different story, (a price that was way out of range) but it ended up fine. I was not happy, but ended up that way. Your people are very nice and did every thing they could to make us (me) feel better. I was ready to leave & forget it. But glad I didn't, as I think the car will be just fine for the time we have left if it does what you sat it will. (I didn't know what to put on "Qty of repairs" as I don't know what they did)

Robin

Sep 26, 2014

No unexpected cost, no unusual waiting time, I was greeted as soon as I came in and everyone was very nice. I had an interior detailing along with routine maintenance and a good job was done by all

Barry

Sep 25, 2014

As always, I was given accurate information regarding what servicing/repairs my car actually needed as against what I thought it perhaps needed (in this case new tires and not work on my front brakes). Thanks again Oro Dam Auto staff!

John

Sep 25, 2014

The courtesy of the office personal and the mechanic who worked on my car. He gave me a complete account of the condition of my car and mentioned something he did which wasn't required to keep the car going.

TamB18

Jun 24, 2014

We had our car up for sale. We were contacted by this dealership and they wanted to buy our car. We indicated the amount of the current offer. They told us they could beat it. They indicated that they had already visually inspected the car as it was on an FSBO lot for the weekend. Further, we had the current NADA and KBB information posted on the car as well. We gave the salesperson the particulars on the car and he asked for the VIN so that he could get all of the detailed information. They emailed us a written offer not only higher than our current offers but $200 over our asking price (still a couple thousand lower than book value). We double checked on the amount since dealers usually don't give that much for a used car. The salesman indicated that they checked the VIN, the CARFAX and since they had already seen the vehicle that the offer was legitimate - no strings attached. We accepted their offer. Lo and behold - a couple hours before we were to head to the dealership - we get a message. They could no longer honor their original offer, but would still buy the vehicle significantly lower then their original offer (even lower than trade in value). They indicated they made a mistake and thought it was 4WD based on a form we never filled out. My husband had verbally told him it wasn't 4WD during the first phone conversation, the KBB and NADA book values posted on the windows indicated that the car was 2WD, the CARFAX and VIN records also all indicate that the vehicle is not four wheel drive. They clearly and purposefully offered us more money so that we would get rid of other buyers, take their offer, and then they switched the offer. The dealer refuses to return our call or emails. The salesman basically said, too bad so sad. We have everything in writing and all pictures to show we are right. They embody the used car dealer stereotype.

CC

Jan 15, 2014

I sent an email asking about a specific truck as well as any others they had in stock with what we were looking for, never got any response to my email....

SA

Oct 8, 2013

I was very satisfied with my experience dealing with Oro Dam Auto Center. I had the pleasure of dealing with Nick, who was very personable and attentive to my needs as far as what I was looking for in a vehicle. I have two children so I needed a vehicle that would accommodate them. I started out looking at an older SUV type vehicle, but I was concerned about gas mileage, frequent maintenance, safety, longevity and reliability. So with all of my concerns taken into consideration, Nick brought out a soon-to-be-mine 2009 Toyota Corolla instead. It was in great condition, gets great gas mileage, and met my family needs. Although this vehicle was a little more than I had planned on spending, the dependability and endurance that Toyota is known for made my purchase extremely worthwhile. The sales manager was able to get me approved for a loan with manageable payments that fit within my budget and my warranty covers everything that I could possibly be worried about. I have had my vehicle for over a year now and Ive had no major issues arise out of the ordinary. When Ive had to bring my vehicle in for maintenance, the service has been speedy, affordable, and high quality. Thank you Oro Dam Auto Center for making a very stressful experience such a pleasure!

Mark K

Sep 25, 2013

I am extremely displeased with Oro Dam Auto Center. My son and I were looking for a used car to buy. The Ad from Oro Dam Auto Center that appeared in Cars.com was misleading and deceiving as the vehicle shown in the ad was not the vehicle that was for sale. We wasted our time and my son was extremely disappointed.

BettyB

Jul 24, 2013

The young man I worked with was very helpful not pushy, more than willing to help me get the deal I wanted. I truly appreciate this kind of business I hate pushy salesmen I will not deal with that kind of person. I would buy another car from them when the time comes if they have what I'm looking for at the time.