Ourisman Chrysler Jeep Dodge Ram of Clarksville reviews

Shelly

Jan 6, 2016

John Treat sold me a Dodge Journey. He moved fast and didn't waste time. I was pretty much held hostage by another dealership, but at Ourisman they didn't hold on to my lisence or keys and leave me sitting for an hour and a half. JT got everything as ready as possible so my husband could come down and just sign. So, most importantly I was not miserable dealing with the Ourisman Jeep/Dodge dealership and I actually left with the car I wanted, at a great/fair price, and with really good financing.

j schaap

Jan 1, 2016

My husband and I have bought 6 or 7 cars from them and have found all parts of the business to be the best around - the buying experience is always the best - we know Fred will give us his very best deal. Service after the fact is top notch - Dwayne sees to that. It's always a surprise to me when the staff in the showroom and the service bays know us by name as soon as we walk in the door!

gmhbach9912

Dec 27, 2015

I visited only to test drive a Jeep Sport. The salesman was very professional and organized. Everything was explained so clearly and the paperwork was so painless, that I decided to purchase the Jeep.

Lauren

Nov 23, 2015

This was my second Jeep that I purchased with Sylvia Jeffers and she made it an enjoyable experience as well as made the process very easy. She was able to find EXACTLY what I wanted. She takes time to find the details of what you want and provides excellent customer care. Dana also made the finance process quick and got me in my new ride in no time. My family has purchased several vehicles from Ourisman Clarksville and I would not hesitate to recommend them and Sylvia as the place to purchase a vehicle. Thank you Sylvia, Dana, and everyone at Ourisman for your help.

tball

Nov 1, 2015

Just bought a new Jeep Renegade and had the best experience. A huge thanks to Jeff Borakova and Biz Shoai for their great help in making car buying an enjoyable , stress free experience. I would recommend them to anyone looking to become a Jeep owner.

Thomas

Oct 27, 2015

Mitch was able to help me find a car I like, which wasn't easy because I was coming from a truck. He saw that i was in a tight spot and made sure to help me find a car that not only looks great, it's excellent on gas. Which is a god send considering the work I do. Definitely recommending Mitch to all my friends and family.

Go elsewhere

Oct 13, 2015

Horrible experience when you get quoted prices from internet managers and sales people by phone and emails don't believe them because when I got there they told me they could not honor that price or try to make it right. I drove over an hour to get there and they didn't even try to make amends or contact me the next day to say if there was anything they could do. Had an appointment and the sales person wasn't even there that day. A car we test drove was so dirty on the inside I couldn't believe it. Please think twice before going here

Derek in Annapolis

Sep 22, 2015

Recently purchased my second Wrangler from Ourisman and Sherwin Wilson and the experience was once again worth my loyalty. Sherwin is great, no pressure and easy to work with as well. When you find a good dealership and salesman it makes the experience all that much better. Sherwin has earned my loyalty and I hope to make my next purchase with him and suggest you look him up if you are in the market.

AgentOz

Sep 19, 2015

Mr. Sherwin Wilson made my car buying experience once worth recommending to everyone! Mr. Wilson & Jeff helped me find the perfect vehicle at just the right price. Their knowledge & their amazing attention to detail has made this the best experience I have ever come across when it comes to purchasing a new car. If you need a new car, come here!!!

Amelia M.

Sep 18, 2015

My salesman Mitch was great!! He made my car buying experience quick and easy! This was my first car I purchased by myself and he and Jeff (finance manager) made me feel comfortable and secure in my purchase. From the time I inquired about my vehicle online to the time I got keys in hand Mitch made sure me and my Mom were comfortable. He went above and beyond for us the entire time and he was honest. I would definitely purchase from Mitch again. The only con I had was sitting with Dina, one of the finance reps. She was very rude to my Mom and I and if it was not for Mitch and Jeff I would have took my money elsewhere. She made me and my Mom feel like we were stupid and that we did'nt know what we were talking about. She is why I gave this dealership a 4. Fix her attitude and this dealership is a 5! Thanx again Mitch and Jeff I love my Jeep Wrangler!!!!!! See you soon! Amelia M.

JacksonsJeep

Aug 1, 2015

My wife and I went there with a goal in mind...leave with a new 2015 Jeep with the best price and least amount of hassle. Objective exceeded! Not only had we gotten the deal my wife and I had researched and prepared for, but the management ensured we left with a better deal, a payment option we could afford, and a friendly experience. Thank You Jeff, Virgile, Dina, and the Entire Ourisman Team!!! People cannot go wrong seeking a great deal and service by visiting here!

Dwight&Angie K

Jul 19, 2015

We have been searching for a Dodge Challenger silver and black "Shaker RT" for a while. After a nationwide Internet search, we located the car at Ourisman in Clarksville MD. I called the dealership and was immediately assisted by Gregory Guy!! He was very helpful with everything!! He put the deal together for me. After he realized that I was 10 1/2 hours away he emailed and texted everything I needed. I thought about flying in and Gregory offered to come to the airport to pick me up. I called back the next day and Gregory was off so I was assisted by John Delio. He also helped with the additional information I needed. After spending time with both of these sales consultants over the phone, I felt confident enough to make the 10 1/2 hour drive that same day. Our excellence service was continued after arriving at the dealership. John finalized the process. We were then handed over to the finance manager, Dana McGriff. Mr. McGriff was outstanding as well!! He was able to find a lower financing rate for me. The service we received was stellar!!

Happy Jeeper

May 31, 2015

At age 55 this was the best expeience at buying a Jeep I have ever had. My salemen Jason Kerr was the best. He searched to find a jeep for me and eneded up going up to PA to find one that had everything I wanted. He delivered on everything he said he would and when he said he would. He and Orisman made the entire process very easy. I would highly recomend the Clarksville Orisman team to anyone looking for a new car, truck or Jeep. We went there with a loan from our credit union with 1.99% intrest rate and they found us a loan with 1.64%. WOW Thank you Jason for everything you did for us.!

Dave Z

May 25, 2015

Excellent experience and all were very helpful starting with my sales rep Brandon James. I recommend this dealer highly

Glen Klag

Apr 22, 2015

My salesperson is professional ,non pushy ,friendly , courteous and respectful. My fiance person is understanding , informative , knowledgeable and precise. This is the third vehicle I have purchased from the Orsisman family of dealers I would not hesitate to recommend them to you family and friends ! JOB WELL DONE THANK YOU ALL Glen H. Klag

Tony E

Mar 31, 2015

The salesmen (James Dorsey) that assisted me with my purchase did an outstanding job. He and the other employees that were involved with my new vehicle purchase were very curtious, polite and helpful with my entire experience at Ourisman dealership. The jeep I purchase had a discrepancy and with there "Can Do Attitude", they corrected the situation without hesitating. I have no negative comments for none of the employees, that were involved with my purchase and Jeep maintenance. I think the employees should get a pay raise for the outstanding and wonderful job they did with my experience with this dealership. I would and will return to this dealership for other vehicle purchases. I will also recommend this dealership to friends and coworkers. I am going to send them to James Dorsey, because of the wonder experience I had purchasing my vehicle with him. James Dorsey was on point the entire purchase. He answered all questions I presented to him with honesty and integrity.

Scott R.

Mar 23, 2015

his is my second car that I have purchased from Jason Kerr at Ourisman, bur this particular one was very unique and special for me. Jason Kerr and Justin Chenoweth went the extra mile to ensure that the experience was well worth the wait. My first time ordering a new car (SRT Challenger Hellcat) which for me is really a once in a lifetime event. So being a Car guy I left specific instructions as to what I wanted when the car arrived. Not only was it followed those requests to the letter they proactively went over the vehicle and took the appropriate steps to get a solution prior to me stepping foot into the dealership. Great communications, honest answers all resulted in an amazing experience. Everyone was very supportive and allowed us all the time we wanted to get pictures, inspect the car and test drive the car. Finally we went to see Dina Marshalek to get the paperwork handled. My advice is to at least let her work the finance side for you even if you have financing in hand, she is well networked and if anyone can get a better rates Dina usually can. Finally the last part I would to bring forward. There are many dealers who are marking up cars, particularly Hellcats and Vipers. Not here. MSRP. Pretty incredible considering many dealers are tacking on 20 to 30K dealer addendum's. On my previous purchase they did worked with me on the price. So no price gouging. So if you asked would I go back to buy again? Without a doubt and twice on Sunday.

DL

Mar 11, 2015

This was the fastest, most painless auto purchase I have ever made. I dread buying a car because of all the drama - the back and forth between the manager and what can be done for the price while you sit around forever getting frustrated. There was none of this at Ourisman. We came in and were greeted by Jason Kerr (awesome guy), got the price we wanted right away, signed the paperwork, and were out of the dealership in an hour. My husband kept saying, "just wait, there will be something that comes up". Nothing ever did - no drama. We were shocked when they brought the car around full of gas saying thanks and here you go. And the price beat anything we saw elsewhere. Before going shopping, we did a lot of research online. We went to several dealerships because of low prices advertised online, but found that we could never come close to that advertised price. There were always qualifiers we didn't have like both already purchased AND leased a vehicle from that dealership (who has that and needs another vehicle?). We then went to Ourisman Jeep, once again because we found a price online that was less than other places. To our happy surprise, we got the low price we wanted - which was far less than other dealerships. Jason, our salesperson, was extremely helpful. We wanted a car that we really couldn't afford, and so we test drove a smaller vehicle that we didn't like as much. Jason found a way for us to get our dream car at the price we could afford without being pushy or trying to force us into something we didn't want. It was great. I can't say enough good things about my experience at Ourisman.

Sherwin Wilson and Jason Kerr

Mar 1, 2015

From beginning to end, Sherwin's customer service was tremendous. His enthusiasm for getting me in the vehicle really made me feel good about my purchase. He walked me through every last detail on my new 2015 Dodge Charger and ensured that I knew about every feature. By far the best customer service I've ever received at a dealership. I will definitely recommend this dealership to anyone I know that's in the market to buy a vehicle. Overall, you guys have an outstanding team and I really appreciate the service!!

KW

Jan 23, 2015

Very nice, professional and exceptional sales experience here. From the minute I entered the dealership, I experienced a professional and courteous staff, my hat's off to Sylvia Jeffers, who was extremely friendly and professional. I will and would recommend this dealership to friends and family. Also Daniel and Jeff were very friendly and helpful. KW

BaltimoreColts

Nov 25, 2014

I own a Jeep and when it needs service, I always ask for Dwayne Bridget. He explains the repairs and patiently answers all my questions, so I fully understand what must be done. He has great customer skills and never tires of my questioning, even showing the issue on the service floor and meeting the mechanic, before any work is done. Maybe that explains why next month my Grand Cherokee will be 10 years old and is still climbing hills and plowing through the snow! And now even my sister takes her new GC to Dwayne.

PSUMIKE

Nov 21, 2014

Our car buying experience was easy and enjoyable! Rich Lafleur was an excellent salesman. He was very knowledgeable, patient, and friendly..one of the main reasons we purchased our new Durango from Oursiman. We are very happy with our new car and would recommend Oursiman to family and friends.

JamesH

Oct 22, 2014

This was the smoothest car purchase in my life. I have purchased over 20 cars in my life and this was easy. Jason and Levi were excellent. They were professional and polite. I would reccomend this dealership to anyone!!

Morgan

Oct 10, 2014

It will not let me write my great review but everything was beyond excellent. Sylvia and staff went above and beyond. From helping with finances to staying late . Thanks again

WineO

Aug 26, 2014

After looking at inventory online, we decided to visit Clarksville Ourisman in hopes of finding a Jeep to fit our needs. Rich was very patient with us, and suggested several vehicles that fit what we were looking for. In the end, we found a vehicle that fit us and we were able to come to an agreement on price without any kind of hassle or game playing. They were very professional from start to finish.

T&C Van Guy

Aug 25, 2014

My wife and I wanted to take advantage of the year end clearance and the various incentives from Chrysler By happenstance, we stopped by Ourisman in Clarksville, MD What a lucky visit it was. We wanted a Chrysler T&C Limited van with ALL the bells and whistles. Ourisman had the exterior color we wanted an our second choice for interior color. With their discount off MSRP and then the multiple incentives discounts - plus a very fair trade allowance - we ended up with a super smoking deal on this brand new van. The pricing was very clear upfront with our salesmen there was never a need to see the sales / general manage What a refreshing experience not to deal with smoke and mirrors or a the secret sales meeting btw your salesman and the sales manager with some counter etc etc The great deal stood just as advertised - except for the military incentive - which we did not qualify for. A great all around experience

dolores hagan

Aug 3, 2014

Worked with Greg over the internet and identified the vehicle, the price and then worked with Jeff on the financing. When I arrived at the dealership my vehicle was ready as was the financing paperwork. Everything was as discussed and the transaction went smoothly. Quick, easy and professional.

Matt

Jul 29, 2014

One of the best car buying experiences I have had. Greg Dickerson was fantastic! Greg along with his manager Eric worked with me on terms and finance options harder than I have ever seen a car dealership work. Ultimately there dedication to customer service is what finally swayed me to purchase a new Jeep Wrangler. I would highly recommend Ourisman to anyone in the market for a new vehicle.

Alice Perdue

Jul 22, 2014

I took my car to them to redo work that was previously done there. The repair that they did failed, my car broke down and I had to have it towed. A friend gave a temporary repair so I could get it back to the shop. This dealer kept the car for a week stating that they couldn't find a problem. Because of that I drove the car on my vacation only to have it break down three days later with the same issue.

Erika B

Jul 2, 2014

Ourisman Dodge of Clarkesville is doing a grave injustice to its customers of vehicles that have been recalled. If you call them and they try to put you on a waiting list for work related to a recall, demand they order your part from Dodge immediately! They have been lying to their customers by telling them "it's Dodge Corporate" that only sends 2 parts per month so you will be put on a waiting list. According to Dodge corporate, that is a LIE! They have a standing order for two parts per month and they don't want to order enough to take care of their customers because they lose money. They don't care that the recall could cause negative effects to drivers of their vehicles because it hurts their bottom line. Ourisman Dodge of Clarkesville, you should be ashamed of yourselves. We will never do business with any Ourisman dealer ever again in the future. Fred Frederick Dodge in Laurel is not that much further and they truly care about their customers.

Renee

Jun 26, 2014

We just purchased a used van from Logan and had a WONDERFUL experience! We emailed him with several minor concerns we had about the vehicle, and he went above an beyond to make sure that all our concerns were taken care of. Before coming to this dealership, we were really concerned about finding a salesperson who would work to meet our needs and not try to force us into something we didn't want. I can not say enough good things about our experience with Logan and would recommend him to our friends. It was very comforting to see how comfortable and knowledgeable he was about the vehicle we were purchasing. He explained every single button and feature on the vehicle to us. We visited twice before purchasing, and he always had the vehicle ready and waiting for us when we arrived, something that we did not experience at other dealers. So, ask for Logan when you visit!

BDFann

Jun 19, 2014

My experience here was great, from the initial phone call, speaking with Bob Beard, my salesman, to working out the financial details of buying the vehicle. Bob was very attentive, and is generally a nice guy. I felt welcomed and appreciated by the staff here. Everyone was respectful and friendly. I would encourage anyone that is seeking to purchase a new or used vehicle to start their search here first. They really appear to appreciate their customers, and that goes a long way in deciding to make a purchase.

MavJonPaul

May 31, 2014

Great Experience Fred Eldridge was a great salesperson. Got me right where I needed to be with the purchase of a brand new Dodge Grand Caravan. I will definitely recommend them and be a return customer in the future.

KatGo

May 20, 2014

All three gentleman that I inteacted with were outstanding in all qualities. I am excited to finally own a Jeep. Kudos to the staff for making me feel important without feeling any stress during the entire process. We even enjoyed a few stories and laughs during the purchase and pick-up of the vehicle. Thank you for everything!

Williamson

May 1, 2014

The salesmen at Ourisman knew this was my first time buying a new car and they knew I had a tight budget, so they worked with me and tried every angle to get the lowest price. At the same time, they were very courteous and professional about it.

CLARE PA

Apr 29, 2014

THEY HAD A JEEP THAT I WAS VERY INTERSTED IN WENT FOR A TEST DRIVE THE SALES MANAGER GAVE US ONE PRICE ONLY. THERE WAS NO NEGOTIATIONS NO DISCOUNTS JUST ONE FINAL PRICE.

Jeepers

Apr 29, 2014

First Leasing Experience Understand that this is being written on the first evening the Jeep Grand Cherokee is in our garage. We feel confident in our belief that the lease period and beyond will be as enjoyable as the selection and processing aspects were. Raphael Menson was the first sales consultant we met at Ourisman and he proved capable and conscientious as he sought to find just the right vehicle and arrangements for us..His perseverance was outstanding and his pleasant nature surely influenced our decision. Once in the company of Dina Marshalek we were treated to a competent and professional performance in finance and an excellent blend of business and humor.. All together our exposure to Ourisman personnel and products has been great, We trust it will continue.

Chuck C

Apr 27, 2014

What a great experience It was so nice to work with such a professional team. We were able to take our time and consider our choices carefully, with a knowledgeable, no pressure salesperson. When it came time to finalize the deal I was pleasantly surprise at how smoothly or close went. Thank you for being respectful of our time together Saturday - I recommend the Ourisman team.

Sanghill

Apr 25, 2014

New Jeep Cherokee Trailhawk delivery Worked with me to get a price that was lower than the AAA discount. Explained the various option groups so I could choose the ones to factory order. Explained all of the four wheel drive features because I have never driven a four wheel drive vehicle. Helped me to understand all of the new high tech features. The sales team is very knowledgeable about the new and different Trailhawk.

Jenn

Apr 14, 2014

My best car buying experience ever!! I have been looking for a jeep for months and I dealt with many dealerships and sales representatives. From start to finish I was very impressed with the professionalism, knowledge, and sale price at Ourismans. Thank you so very much Logan for taking the time to ensure that I got exactly what I wanted. You are by far the best sales representative that I have ever done business with. It was a pleasure. Great service and great attitudes from the entire staff!!!!

Linda Bowers

Jan 18, 2014

I bought my 2006 Dodge charger Aug. 3 2013. Dan sold me the car and he said was a good car with no problems. Before the warranty was up it took the car to get looked at plus a oil change. The car had a starter fluid leak, the put brake on bad roaders, and the car had bad belts and they told me nothing was wrong with the car. They did the oil change but not right which caused oil to leak. No lights came on now engine is gone. I had the car 5 months 60,000 with 11,5000 left to pay on car. If u still buy from this place make sure the next day you take it to another dealer to get it looked at know your warranty and take it right back so they can fix it then take it back to another dealer to make sure they did it right. They are liers and very dishonest. Don't buy from Dan.

gmharle

Jan 1, 2014

I started my search for a new 2014 Jeep Wrangler at another dealership. Fortunately for me the first dealership didn't have the exact model and color with the options that I was looking for and was not as willing to work on the price. I emailed Jason after finding a vehicle that I was interested in and he quickly got back to me with a quote on the Jeep that I wanted. There was a discrepancy that I found with the Jeep website listing one option as part of a quick order package and the invoice listing it as a separate line item. Jason told me that he would reduce the price by that amount and we had a deal. This was all before I ever even stepped foot in the dealership. The whole process was about as painless as I have ever experienced buying a car. I ended up getting a great price. Well below what all of the internet research sites said. Even though they are located about an hour away, I would definitely go back to Ourisman in the future.

RICK

Sep 15, 2013

BERKLEY WAS THE SALES CONSULTANT THAT I DEALT WITH FOR THE PURCHASE OF MY NEW VEHICLE. HE WAS VERY KNOWLEDGABLE ABOUT THE CAR I PURCHASED, VERY FRIENDLY. HE MADE MY VISIT TO OURISMAN VERY INJOYABLE

Jaded

Aug 7, 2013

A funny thing happened when I went into this dealership...The price and specifications of the vehicle I wanted to purchase and had printed papers for changed before my very eyes. This probably happens all the time at other seedy dealerships but I thought Ourisman, being the reputable company that it WAS, would be different. You would of thought management would honor the price of the now less than advertised vehicle specifications or matched the specifications listed on my print out to make me a buyer. This was not the case - I was apologized to over and over by my poor sales rep, who by the way was good and would of had me as a buyer. I was the only buyer in the dealership on a week night and not one manager took 60 seconds to look into this. Terrible execution from the top down.

JudgeZ06

Jun 20, 2013

I didn't have time to go from dealership to dealership to shop and haggle. I gave three dealerships the specs of what I wanted and asked for their best price. One didn't respond at all. Dan didn't give up and eventually we ended up special ordering exactly what I wanted for a price we could all agree upon. I have been exceptionally pleased with the whole process and look forward to doing business with Dan again in the future.

jh

Jun 16, 2013

We had a wonderful experience purchasing our new Jeep Wrangler from start to finish with Sylvia. It was a pleasure and I would definitely recommend Ourisman's and Sylvia to my friends.

ChallengerLover1

Jun 10, 2013

On May 24th, I entered Ourisman's Chrysler Jeep Dodge to buy a Dodge Challenger, having no idea I would have the best purchasing experience of my life! I was greeted by Jason Kerr, who shattered all of my misconceptions of how a car salesman can be. He was extremely friendly, but not in any cheesy or phony sort of way. We went for a test drive, and I felt as if I was in the Challenger with a friend who was an expert on this car. There were no pressuring or pesky questions, where you feel as though the salesperson wants to cram the sale down your throat haha. We laughed and joked while he taught and pointed out to me all the valuable details of the car. I really, really liked my entire experience with Jason and have already recommended him and the dealership to my friends. He was efficient as well, not leaving me sitting in my chair waiting. The dealership is very lucky to have him, and I felt extremely lucky to have been helped by him. The price was fair and my overall experience was amazing. My final step was with finance and I stepped into Dina Marshalek's office. As soon as I entered the room, I was approached with a genuine, warm greeting, big natural smile, and I immediately sensed that this was a woman who enjoys working with people. Amazingly, though, we began the meeting laughing and joking. I forgot for a moment that I was there to purchase a vehicle. Dina was able to work with my needs, above and beyond my expectations, making my purchase even more friendly and phenominal. I felt like I was in a dream, it was that fantastic! In addition to being so wonderful to talk with, Dina was equally professional and efficient in helping me, not having me spend all sorts of wasted time, like car dealerships are notorious for doing. I can't say enough about her. The dealership is blessed to have her on their team, and I feel blessed to have dealt with her. She rocks!!! Any future car I need, I'm buying from her and Jason. The icing on top of the icing on the cake was the choice of receiving as a promotion a courtesy 32 inch television or a Kindle. Wow! I chose the television. My only disappointment that day was that it couldn't be mounted as part of the sunroof hahahaha. Ok, i'm really joking, that probably could be considered a safety concern. Dina and Jason, thank you again for everything!!! Sincerely, Bryan Morris

C. Lebo

May 28, 2013

This would be my 5th new car I have bought and it was the best experience I've ever had. Every one went out of their way to make me feel comfortable and make sure I got the truck i wanted. Great place! I will definitely shop here next time I'm in the market.

Unhappy

May 24, 2013

I saw a vehicle on line and it had an Internet price. When I got to the store , the car was marked up by 5,000. The salesperson was not good and willing to give me the Internet price. Because of this, I left and went to another dealer...

Daniel

Feb 12, 2013

Jim was easy to work with. He took the time to explain and answer my questions, and did not rush me through the process. The purchasing experience was smooth and painless. I would highly recommend. A+!

Anonymous

Feb 5, 2013

Sales people and finance manager were very helpful and respectful. Greg was a no pressure saleman who was knowledgable about the vehicle and worked to make sure that I was satisfied. My only problem with the dealership was the internet advertising that utilized the lowest possible price strategy - including advertising the price including all possible incentives/rebates. I believe this is somewhat deceptive and leads to fristration on the part of the customer when they come into the dealership and are then told the real price. Perhaps, advertising a price that only includes the incentives available to all with the proviso that the price can be even lower if the buyer qualifies for other available incentives would be a more honest and effective strategy. If not for the hard work of Greg to get me a great price for the car, I would never had bought the vehicle due to the misleading advertising.

Jeep #4

Feb 1, 2013

Starting with the initial phone call, having found the jeep I wanted on line, Dan was very receptive,professional,and informative. He was patient with my many questions, and responded with good clarity and precise information that I was looking for. In meeting Dan the next day, he was all the aforementioned plus quite friendly and personable. Business was handled somewhat expeditiously,for all that needs to transpire. When it was time to take care of the business end, Jeff was very professional and efficient yet added a very personable touch that was comforting and stress reducing. He was clearly informative as far as going through all the different paperwork and as far as the extended warranty,which I initially declined, he presented it a manner to educate you in its benefits, to which I felt I was making a wise and invested decision vs feeling like I was being pushed into something. Overall, I felt as though the whole transaction was handled very well and I would recommend your dealership to anyone. I was quite satisfied.

kzanard

Jan 30, 2013

I have had a great experience with Dan Muth and Ourisman's Chrysler, Jeep, and Dodge. I received a great deal on a 2012 leftover and conducted almost the entire transaction thorough emails (I am located in MA). All dealings have been very professional. I would not hesitate to recommend them.

"Jeff"

Jan 29, 2013

When I first met Mr. S. Wilson I told him that I hated buying new cars but that was the reason why I was there. He put me at ease immediately by listening to me when I told him what I was looking for and why. He made my whole experience at his dealership happen in what appeared to be, an effortless way. I explained to him that I had been having a lot of back problems recently, including two seperate back surgeries. I had an epidural in my lumbar spine approximately three weeks prior to my visit to his dealership and I had been feeling some what better. Once I climbed into the driver's seat, of what was to become my new Jeep, I realized just how much support the driver's seat was giving my lumbar spine. I just knew I needed to buy this SUV. This SUV has dramaticly improved my quality of life in the way it supports my lumbar spine and in how it has systamaticly increased my comfort while driving. Since the purchase of my new Jeep I have received e=mails from Mr. Wilson making sure I didn't have any further questions and/or concerns. I have also received an e-mail from the service manager asking me if I would like to come to the dealership to take a tour of their service department. I can't ever remember any other dealership ever treating me this way after I drove off of their sales lot. Everyone at Ourisman Chrysler, Jeep, Dodge and Ram are awesome, Great Job, Mr. Jefferies

carl

Jan 14, 2013

I found the 2013 Town and country online and was amazed at the price, about 2k less than other dealers in the area. Jim was fantastic and even came in on Sunday (when he was off) to complete the deal. Reccomend this dealer and will return when in the market for another car.

Scrapkathy

Jan 2, 2013

My husband and I has visited another Jeep dealer closer to home the day before and were not impressed with the dealer or staff. Looking for the next closest Jeep dealer sent us to Ourisman. THe dealer ship is clean and the staff friendly but not the typical "Overpowering" car salespeople. We were "just looking" and did not need to buy but we left with our dream vehicle that same day. Everyone was helpful, knew their stuff and friendly. I WILL recomend them to all my friends.

Rachel

Dec 23, 2012

I had a great experience while leasing my first car! Jason was a great salesman and made the process seamless. He was very professional and made sure to explain everything I needed to know about my new car. Ron was also extremely helpful. They have a great team!

Texas Mike

Dec 20, 2012

I bought my new 2012 Jeep Wrangler Unlimited from TEXAS. I sent a message through the dealers website and was contacted by Jim Olney. He was very helpful and we either spoke or emailed each other for about two weeks finalizing the details, while I got my financing and flight scheduled to take delivery. Jim made sure I was picked up in a timely fashion from the airport and brought to the dealership to complete the purchase. Dina was the finance officer for the purchase and everything was very simple, no surprises. The easiest vehicle purchase I have ever made. Even being in Texas I would still check their website, as their pricing was straight forward and fair.

njbroug

Dec 18, 2012

While I wasn't able to find a find exactly what I was looking for at Ourisman, Jason worked his butt off to try and find something that would work for me at the price I was looking for. While I ultimately bought from someone else, Jason's attitude and assistance ensured that Ourisman will be my first stop for service, and at the top of my list when I'm looking for new vehicles in the future. I look forward to working with him in the future, and would definitely recommend him to anyone I know who is looking for a vehicle.

sebring106

Dec 1, 2012

Fred Eldridge is the most knowledgeable sales person I have ever dealt with. I send all my friends to him for new and used cars.

Ramit

Nov 30, 2012

This dealership is amazing i couldnt be happier. i came in knowing i was pside down on my car and looking at a brand new ram 1500 crew cab sport with 4x4, so i knew it wasnt going to be an easy task. however sherwin was extremely nice and proffesional and helped me get into the exact truck i wanted. having said that now a week after having my truck i sent my parents to him and needless to say they are signing paperwork on a truck of their own as we speak. sherwin is the man i deffinately reccomend him for any of your vehicle needs.

Columbia 2

Nov 24, 2012

We were shopping for the first new car in 10 years. Things have changed, we wanted a dealer that was close, had a parts and service department and wanted us to feel welcome and appreciated as a customer. Chris was very considerate and had a lot of patience with us.

Marone

Nov 17, 2012

I recently purchased a new Jeep Wrangler from Ourisman in Clarksville . The facility itself is clean, bright, and appeasing to the eye . The sales staff are friendly,open, and informative. I never felt as though I was a burden and I walked out with a full understanding of my vehicle's features and value . The process from beginning to end was perfect and I will definitely have my entire family purchase from this dealership ONLY.

Terry

Nov 14, 2012

It was a great shopping and buying experience at Ourisman. Thank you Team

Jeep Buyer

Nov 13, 2012

My overall experience of buying a new car from Ourisman CJD has been very positive. After an initial quick visit to the dealership we returned for a closer look at two different models of cars. Our salesperson, Dan Ipes, was knowledgable and patient during our selection process. He spent enough time during test drives and explanation of features so that we felt that we could make the right decision without any pressure. When we had finally settled on a specific vehicle a few days later we found that it had just been sold. Dan went out of his way to find the exact model and color combination from another dealer and brought it in the very next day. Negotiating the sale price and the trade-in value of our used car were straightforward and fair, the whole process took less than 15 minutes. Signing the final paperwork was equally quick, after letting the Finace Manager Juan Echendia know that we were not interested in extended warranties or other offers he quickly moved on to signing the necessary documents. After having listened to the sales pitch for these add-ons at other dealerships before this was a refreshing departure from the norm. I recommend Ourisman CJD in Clarksville to anyone in the market for a new vehicle.

No longer Soccer Mom

Nov 12, 2012

This dealership was friendly and willing to work with their customers. They are very respectful of the customers they are dealing with and they go out of their way to be helpful. They explained everything in detail including the price of the car, the financing and showing the features on the car. I felt like I had known them for years and I would definitely recommend them to anyone who wants to buy a car or even for service. They make buying a car a wonderful experience.

Cd1234

Oct 30, 2012

I know what I am supposed to do when buying a car, but sometimes I cannot go though with it. I know I paid too much, have a higher financing rate than I should have, and was up sold on service packages. I really wish honesty and transparency meant something. This sounds like I am arguing with a storm. They were friendly, nice people but I did not get the best deal I could have or should have gotten. I am a professional pricing specialist. They kept too much of the value share for themselves because they could.

Joshua

Oct 23, 2012

Had a wonderful experience. I had plenty of help from Jason Kerr from selecting, test driving, and purchase of my new Jeep Wrangler Sahara. He was quick to help, responded fast to phone calls and emails. He knew the details of the vehicles down to the smallest handles and answered all of my questions without hesitation. I will definitely buy my next vehicle with him!

New Jeep Girl

Sep 27, 2012

I had been researching New vehicles for many months and finally had decided on the 2012 Jeep Patriot. After inquiring online about about a specific Patriot at Ourisman I received and email and online quote from Sylvia Jeffers. A few hours later I recieved another quote for the same vehicle but for $1000.00 more. When I called and spoke to Ms. Jeffers she explained that a special incentive had expired and that was why the price had changed. Disappointed, I still made an appt. to test drive the Patriot. After the test drive and it came down to numbers, Ms. Jeffers and Ron in Financing were extremely accomodating and confidant that I would be leaving in this vehicle. In addition to many loyalty discounts(even thought this was my first purchase from Ourisman), they also gave me the 1000.00 incentive back. When all was said and done I left there very pleased. Sylvia and Ron were great to work with, they were not pushy and wanted to make sure I was confortable every step of the way. I highly recommend Ourisman!

Big H

Jun 27, 2012

It took almost four months but I finally bought a Jeep Wrangler Unlimited. I first visited the dealer ship in March. I was greeted by my sales lady, Sylvia Jeffers, while walking around the lot. We talked for awhile and I got a feel what I was looking for. Over the next four months and many phone calls and visits to the dealership we picked the Jeep to take home. After some fun and professional negotiations the papers signed we owned a new Jeep. The staff was so patient and warm. They really make you feel like family and that going anywhere else would have been a mistake.

Me and My "Sport"

May 17, 2012

I was in the market for a new car(preferrably a Jeep Liberty) that would be great for the beach and had lots of room for future carseats/strollers for grandchildren. I went to Ourisman Chrysler Jeep and was greeted by a very pleasant and knowledgeable salesman, Fred. I saw a red and black Liberty Sport and fell in love! The staff were all professional but also very friendly. A very positive experience. I love my "Sport"!!!

Sharon and Tom

May 15, 2012

While I loved the look of the Chrysler 300, I was nervous to buy such a big car (have to park it etc). Fred took me for a test ride and by the time we returned to the dealership I felt like I could maneuver the car and that it was exactly what I wanted. He answered all of my questions and put my fears at ease. I now love my car and am so glad that I purchased it.