Parks Lincoln of Tampa reviews

Sharon

Oct 21, 2016

Bobby Emmrich and Parks always go beyond special service. To be blunt, they are AWESOME. Love, Love, Love my new Continental. Absouetly worth the wait. Thank you Bobby and Parks for another excellent service.

Robert Warren

Oct 17, 2016

great people from walking in front door buying, 1st class company

Capt. Dave

Oct 17, 2016

My wife and I drove 200 miles to buy a used Lincoln Navigator. Long story short. The car was not what they advertised it to be, was not ready when we got there, was overpriced and they wanted to steal my trade. We were lied to and insulted by the salesman and sales manager. Stay away and look for a reputable dealership.

bob w,

Oct 14, 2016

bobby e. & the crew are the best. could not have had an easier experience. a pleasure to do business with parks.

iron mike

Oct 12, 2016

All aspect of my business relationship with this dealership is and has always been excellent otherwise I would not keep coming back. Larry Mills did a super job working with me and Randy in service (the not too tall Randy) has been servicing my care for several years, takes good care of the my car keeps me informed of what is needed and what I should always do to keep the car in top notch running condition and I am very pleased to be working with Randy. Also, everyone has always been pleasant, friendly and helpful.Due to the outstanding service department I am hoping to be able to make a deal and buy my next car from Parks.Mike

Charles Barham

Oct 9, 2016

I had a very good experience. My car needed tires and they didn't have the tires in stock so they shuttled me home so I didn't have to wait. We picked the car up at 6:00 that day and it was fixed very satisfactorily.

jterrana

Oct 8, 2016

Larry worked with me to get the best deal on a set of new tires. I shopped around and could not beat the deal Larry found for me on a new set of Michelins. The service tech took the extra time to get the alignment on my vehicle perfect.

Gideon Dubose

Oct 7, 2016

Mike S always takes good care of me. He calls me with any concerns or recommendations. Mike makes sure Parks Lincoln provides a great customer experience.

Eileen Licari

Oct 6, 2016

Tom Hunter and Manager Marco were extremely helpful and made this an excellent and easy experience for me Thank You! I Love my new Lincoln.

Dennis W Mead

Oct 4, 2016

Since I first started taking my 2012 Lincoln MKZ to Parks Lincoln service, I have been treated like family.Bobby is my salesperson and he is always very knowledgeable and treats me like a friend.I bought it 2015 MKZ Hybrid last year and was very pleased with the sales staff and service. I will definitely buy my next Lincoln from Parks Lincoln.

Adrian

Sep 29, 2016

I bought my last two new cars (MKX, MKZ) from Parks Lincoln and have had both serviced by Parks.My experience has been great. Service is fast, efficient and always friendly.My advisor, Larry Mills is great. Always friendly, polite, knowledgeable and efficient. If I need something for my cars, Larry will get it done.It real pleasure doing business at Parks.Adrian

Andrea M.

Sep 28, 2016

I was very pleased with the quality service I received from Fred Fullbright. He was knowledgeable, personable, and was a pleasure to work with! I would highly recommend him to other buyers.

John09

Sep 26, 2016

I purchase my second back-to-back Lincoln Navigator at Parks Lincoln. Their sales team are honest and very knowledgeable . The sales process was very simple and straight-forward. No gimmicks and no hidden fees. Also, their new facility is amazing! I'd definitely recommend Parks Lincoln and their staff.

Janae Crum

Sep 25, 2016

Fred Bullright was a really big help, he was so nice to me and my mom. He helped her get the car that she always wanted and we just really thank him for all his help!

Steve

Sep 21, 2016

Had the best car buying experience. The staff was friendly and helpful. We got the exact car we wanted at a price which was below what we researched we should pay. We drove out in our new car in less than 2 hours. I would highly recommend this dealership for anyone looking for a Lincoln

BJSE

Sep 21, 2016

I was considering leasing a Lincoln MKC for my wife and I stopped into Parks Lincoln to get some pricing. Like any dealership, their goal is to sell you a car. The difference here was that they want you to be happy, not only, when you walk out the door but they want you to remain happy for as long as you have your vehicle. Everyone was professional and more than helpful. My salesman Rich Dubin was courteous and professional throughout the entire process. They go the extra mile here to insure your complete satisfaction.

Neno

Sep 19, 2016

Lincoln did a fabulous job with their service area. It is now comparable to high-end dealerships in Tampa. Everyone was friendly and made sure I comfortable. Thank you.

Coletta Ryan

Sep 15, 2016

I bought a car or 2 from the Lincoln Mercury dealer before. The are in my neighborhood, They gave me good service before way not stick with the best. Larry treats me great!

Don & Peggy Prosser

Sep 11, 2016

First let me say that from the very first contact, Mr. Fred Fulbright was wonderful to both my wife Peggy and myself (Don). His knowledge was based on our desire to purchase the 2017 MKZ. I fell in love with this model from the 1st view I had in all the advertisements. This will be the 2nd MKZ I have purchased (2008 1st). The assistance Fred gave us in explaining the new and advanced changes of the 2017 Reserve Model that Lincoln Company had completed to show the engineering, safety, comfort as well as the beauty we both found, absolutely wonderful. Each Employee we dealt with was excellent in their knowledge, courteous, giving us a feeling of being there to help us and proud of their local Owner as well as the Lincoln Company. I have been a FORD COMPANY owner since 1954, and always found their products to be far superio

JKrieg

Sep 6, 2016

We had a great experience at Parks Lincoln of Tampa. Ended up with a beautiful MKX and we love it! Thank you Fred Fullbright for the excellent customer service! You made us feel at ease during the entire process, no pressure and very helpful answering our thousands of questions. We appreciated the level of service we received and for making the experience an enjoyable one, thank you!

Kenneth Caryer

Sep 5, 2016

I've got 35,000 mi on this Hybrid and could'nt be more pleased. My MPG is great, love the cool/heated seats and the styling. KC

LPRC

Sep 1, 2016

My wife hates to go to dealerships but Team Parks was ready when we arrived! They over delivered! Everything was as discussed with no glitches! Imagine paperwork taking an amazing 15 minutes!!!The delivery of her new MKX went EVEN smoother if one can imagine this!Thank you Jason and Team Parks!Go to Parks Lincoln and see the difference!

MKXBH

Aug 27, 2016

We just bought our 7th car from Parks Lincoln of Tampa, our second MKX. That should say how we feel about this dealership. They are always professional, courtesy, and willing to go the extra mile to make a deal and make sure you will be a returning customer. There is no greater compliment than a returning customer.

Larry gsither

Aug 12, 2016

Really great experience with David Tiffenberg. He stood behind everything we discussed on price and accessories we wanted

Marcos Diaz

Aug 10, 2016

Parks Lincoln of Tampa:This is the right place to buy or lease a car, specially if you are looking for a Lincoln Navigator.My husband just leased the Navigator about a week ago. The experience for the lease process was simple, fair and extraordinary. We are more than satisfy with the professional manner of all of the sales associates and rest of the staff that work in this dealer.Special mention to Tom Hunter. Thank you so much Mr. Hunter for make our dream comes true. Your attention to detail and professional way to take care your customer exceeds the limits of the excellence. High Five for you and your staff. Mr. Hunter took plenty of time to explain us every single detail of the car and every single feature. He knows a lot about cars and he is a very special person to meet and make business with. We feel welcome to the Lincoln's family and we are so thankful with this dealer.We want to express our gratitude for your guys courtesy and help.God Bless Parks Lincoln of Tampa!See you on the road..............

Marcos Diaz

Aug 10, 2016

Parks Lincoln of Tampa:This is the right place to buy or lease a car, specially if you are looking for a Lincoln Navigator.My husband just leased the Navigator about a week ago. The experience for the lease process was simple, fair and extraordinary. We are more than satisfy with the professional manner of all of the sales associates and rest of the staff that work in this dealer.Special mention to Tom Hunter. Thank you so much Mr. Hunter for make our dream comes true. Your attention to detail and professional way to take care your customer exceeds the limits of the excellence. High Five for you and your staff. Mr. Hunter took plenty of time to explain us every single detail of the car and every single feature. He knows a lot about cars and he is a very special person to meet and make business with. We feel welcome to the Lincoln's family and we are so thankful with this dealer.We want to express our gratitude for your guys courtesy and help.God Bless Parks Lincoln of Tampa!See you on the road..............

Rebecca

Aug 9, 2016

Larry and all of their employees have always been very helpful and quick with servicing our vehicle. They are friendly and provide service with a smile.

Thomas Kessler

Aug 9, 2016

The Best Time ever at the New Dealership.Keep up the good work

Charles E. Campbell

Aug 7, 2016

I did not buy my Lincoln MRX I leased it. I worked with Bobby Emerich and he did a great job of satisfying me. So far I love my Lincoln and the dealer I leased it from.

RII

Aug 5, 2016

Larry Mills has been my service writer for approx. 5 years. He always is courteous, professional and friendly. I had my Navigator serviced today and Larry makes the experience pleasant. I always get the help I need from Larry and I appreciate his friendly and positive attitude

Natalie

Jul 31, 2016

I'm just visiting and needed my car serviced. The service team made me feel comfortable about my service I needed to get done. I would definitely recommend it to all Lincoln owners. Thank you

C J

Jul 31, 2016

Larry Mills has been my service representative for years. I was initially using a different dealership, and had a problem with my brakes a few years ago. The other dealership wanted to make me an appointment in an few days, Larry said bring it in right now. Since then I have only gone to Parks Lincoln. This time I needed new tires and an oil change. They matched the lowest competitor's price I could find. They are friendly and I have never felt pressured to purchase other services. They provide transportation or a loaner. Larry has made it easy to get any needed work done.

Faith Simmons

Jul 27, 2016

This has always been a wonderful dealership with service above and beyond and although my favorite person, Bill Mitchell, has retired and left, the care given both me and my Lincoln Town Car has not diminished. The beautiful new facility adds to the atmosphere and the young lady who made me hot chocolate while I waited was definitely a plus. Larry Hill was most attentive and Nick Ch. helped me renew my extended warranty without a hitch. All in all, a wonderful, welcoming place!

Dennis Minarczik

Jul 22, 2016

I was disappoint with the service that I received at Parks Lincoln when compared with my many previous experiences. I made an appointment time and it wasn't important to Parks Lincoln service that it was met. After waiting two hours for an Oil change, tire rotation and checking the sync for any update, I brought it to the attention of my service manager that my car was ready.

Pinkpig515

Jul 21, 2016

The people are very friendly . At Parks Lincoln they always introduced themselves and asked if you needed anything. Our sales Rep was Rich Dubin and he was always kind and very efficient in getting what we needed especially in having my car at the dealership the very minute I walked in . The dealership is beautiful and has a lot of great amenities like nice bathrooms and waiting areas with lots of drinks snacks and a TV I am looking forward to my oil changes on my new MKX so I can sit in the nice comfy waiting rooms . I can not say one bad thing about Parks Lincoln of Tampa everyone there is great and will cater to your every need

Thomas E, Johson, Jr.

Jul 5, 2016

Debbie is the best account person I have ever dealt with anywhere. She is the model every dealer should try to emulate.Jason is the most knowledgeable sales person I have deal with in the last 20 years.Larry Is a tremendous asset to the service area.I have been doing business at this location since 1986 and I have never had any team, anywhere in the United States that can top them. If they choose to leave this dealership, I will follow them.

Jack

Jul 2, 2016

Larry Mills is my service rep and he was very helpful getting my problem taken care of. I needed my GPS and sync updated and he had the technician Pat come over and I explained the problem to him and he went over the problems with me and explained everything to me. While waiting for my car Pat happened to come by and he explained in detail everything thing that he had done to my vehicle.I would recommend Parks Lincoln to my friends.

Margaret Moran

Jul 1, 2016

What a great experience! They asked me what I was looking for, showed me 2 different models in 3 colors. We got it down to 2 and then worked the deal. No pressure just the facts so I could make a good choice.

Judy

May 24, 2016

I bought my car in Jan 2009 at this dealership and have always taken the car here for service and have been pleased every time. This past weekend I had to have the car towed to Parks Lincoln and on Monday morning they determined what the problem was and fixed it the same day. Larry Mills my service manager always fully explains everything to me and I appreciate it very much.

GreatCrowd

May 24, 2016

I always go to Parks Lincoln for service and have been very satisfied. This past weekend I needed to have my car towed to Parks and on Monday morning they determined the problem and fixed it that day. Larry Mills is my service manager and he always is very thorough and explains everything to me for which I really appreciate.

knighthawk

May 23, 2016

Our experience at Tampa Lincoln was nothing short of exceptional. We were treated royally from the moment Bobby Emmrich, our sales rep met us on the parking lot. We never would have driven off that same parkinglot with our new Lincoln MKX without the never ending help from Marco Persach. We would highly recommend Tampa Lincoln to anyone looking to buy a new Lincoln.

Lett

May 23, 2016

Tom knew I wanted to do most of the process by phone and by email and he accommodated me, and when I picked up the car, he was just as concise and courteous of my time. Great experience and would recommend to anyone!

cpluhar52chrip52

May 18, 2016

We were treated excellently I've bought many cars in my life this was the best I would and will recommend to anyone to purchase here

Larry Knutson

May 7, 2016

Mike Steinberg and Bill Mitchell are very helpful and knowledgeable. My best wishes for Bill in his retirement.

Amyfam09

Apr 26, 2016

Rich was very helpful and knowledgeable when selling me my Lexus RX! Made the car buying process Painless for my fiance and myself! I would highly recommend him! :)

Luis Guerrero

Apr 15, 2016

great service, immediate attention to my requests and fast service approach.

Kimberly Weaver

Apr 4, 2016

Lincoln MKZ. Our salesman, Bobby was perfect. He had everything ready to go when we arrived. All we had to do was sign and then drive off in our new car. Thank you Bobby!

William Lupo

Apr 4, 2016

Bobby Emerich did a great job as well as his team.

David Hill

Apr 2, 2016

Very courteous and helpful Will recommend to allMy wife is extremely happy with mkxAnd I am enjoying my new mkzAnd very happy with both vehicles And relationships we have and are building

Casper johnson

Jan 10, 2016

Jason did a great job in showing everything about the new Nav L to me. I would recommend him to anybody. Bobby is another case Once before I was going to buy a green mkx and we did not have time to finish the paper work so we said the we would put down a deposit or write a check for the full amount and he said that the company policy would not let that happen. We had to finish the paper work or else no deal. If it was not for Jason and larry in service I would not be at parks Lincoln

Rob

Jan 4, 2016

I recently purchased a new 2016 Lincoln MKZ. I was very impressed with the sales and finance staff. They were courteous, professional, and very efficient. They made me feel comfortable throughout the entire process. I will definitely recommend them to friends and family interested in a new Lincoln.

Jfkaywell

Jan 4, 2016

Admittedly, I had low expectations because dealerships are dealerships. But, this one had a family, friendly feel. I then learned that it is family owned for 40 years and that explained it.

TWG3

Dec 8, 2015

I started at Northgate Lincoln Mercury many years ago and continued the relationships with the transition to Parks Lincoln. Through 100% of of my experiences I have been most satisfied with the way I was treated with respect and caring by all in the various departments and to work through the occasional snafu. When an excellent product is offered consistently this result is expected of course.Now with the major remodeling project underway, the experience can only be 'onward and upward'!

MKC2015

Oct 27, 2015

We have been a North Gate Lincoln (Parks) customer for nearly 20 years. Since the first time, it has always been an enjoyable experience. From buying/leasing a car, and also having the same service technician to look after it every time. Our recent acquisition was no exception. Bobby Emmrich assisted us in choosing the right model. We met with Bobby twice. The first to go through our end of lease options and to emphasize our budget. As much as I loved my MKX, we wanted a new driving experience. We were not interested in an early end of lease as we were undecided on the next model. Our next meeting we had a better idea of what we wanted, depending on the price of course. I even had other makes of cars lined up as an option. Thankfully it never came to that. The inventory on the lot covered all options and we were more than pleased with our choice. We got what we wanted and kept within our budget. Bobby assisted us with our last acquisition, the MKX. Thank you Bobby for another great experience.

lagmpg

Oct 23, 2015

I've been having my cars serviced here since 07. Bill Mitchell has been my service advisor and I trust him completely. I can call at any time and schedule service and he always gets me in.

Bonnie and Tom

Sep 17, 2015

My husband is a disabled veteran and needed a car to carry a scooter. Prior to this we were not looking to purchase or lease a new car. Bobby Emmrich made our decision to lease a car (first time) very informative, and a pleasant experience. We would love to work with him in future purchases/leases.

The Plastics Coach

Sep 3, 2015

WOW! What a team. .Bobby, Rich, Marco, and Joe..... If you look in the dictionary under... Service, Knowledge, Professionalism you will see these guys listed I am very pleased with my new Lincoln... and Bobby and the rest have followed my purchase, making sure of my satisfaction... GBY

Randy and Pat Janowiak

Aug 7, 2015

As new customers with Parks Lincoln, we rate very high in professionalism, knowledge and respect. We would highly recommend this dealership. Thanks to Anthony, sales manager and Jason.

cargirl:Sara1947

Aug 6, 2015

My car was serviced on 7/25/15 by appt. Larry took care of it and I waited less than an hour. Larry is the greatest! I had to take my car in again because the engine light came on-7/31/15-Larry took over & I was put in a loaner until 8/04/15. My car is fine! Larry Mills is an excellent top notch service manager! My car is washed after each appt. and every Saturday!

lincoln56

Jul 24, 2015

everyone was friendly and courteous. mr larry mills was knowledgeable as well. the service fast and efficient for my 6 month scheduled maintenance. i bought my lincoln from kay chevalier she was just great to deal with. i would recommend parks lincoln of tampa to anyone!

Moneten

Jul 16, 2015

Just got my new 2015 MKZ Hybrid from Parks. Jason was my SA and the entire process of switching cars was as easy as it gets. Great service from Jason!Anytime again!(;

happy camper

Jul 3, 2015

Hats off to our sales rep Kay Chevallier. Very timely response to all of my husband's emailsand phone calls and there were a lot!! Kay and her manager worked with us to drive andview what ever vehicles we showed an interest. Once we had made our decision they again workedthe numbers to come up with a price that worked with our budget. My Husband left with a new caron what he calls his terms aka One very satisfied customer.

Mbt4728

Jun 12, 2015

Appreciative staff, very accomodating. I felt like Larry was a member of my family. Also noticed similar interactions with the other customers in the qaiting room.

JJansen

Jun 4, 2015

Arrived 1 hour early for my appointment. Was seen immediately. All work completed in an hour. Friendly, fast, efficient. Well done. Larry is the best.

New MKC Owner

Jun 2, 2015

My salesman, Tom Hunter, was genuinely interested in helping me find the best vehicle for me and my family. He took the time to explain each of the features and even took me on two different test drives so I could feel the difference. I knew what I was buying when I pulled off the lot in my brand new MKC. The Sales Manager, Marco, was welcoming and helpful and aided in my purchase. I won't shop anywhere else!

Cory

May 22, 2015

My Lincoln was having problems and I do not know much of anything about cars. I had my aviator towed to Parks Lincoln. When it arrived Bill from the service department gave me a call and let me know it arrived and they would be taking a look at it. He called me to let me know the problem and how we could fix it. He also let me know a few other things that were going on with my SUV, letting me know they were important things to fix but not urgent. I really appreciated that, in my experience when I have taken past vehicles to other shops they really try to push every service on you. Bill was ABSOLUTELY amazing and so easy to work with. From pick-up to drop-off, he went above and beyond through the whole process. I hope this review makes it back to the service department and Bill is recognized superior customer service.

JR Tampa

May 16, 2015

This is a great dealership. I am a senior citizen and was my first time leasing a car. My salesman was Jason and he found me the perfect car for all my needs. All the sales people were so kind and helpful. Great deal ship and great prices. Thanks again.

cher395

Apr 27, 2015

Parks Lincoln is by far the best dealership I have ever dealt with. Been with them for 3 years and will be with them for life. Bobby called me, just as I was going to purchase a 2011 MKS and drive for a few years until I get into the new continental, He gave me a perfect 2 yr lease on an MKZ . I couldn't be happier. Bobby always has my back and knows my objectives down the road. I don't live close the Parks, but it's worth the drive for the service I get from entire staff.

cargirl:Sara1947

Apr 23, 2015

I took my car in this AM for the Lamp piece to be put on left fender. Finished less than 30 min. Larry Mills always takes care of my car. What ever issue I have he takes care of it. Larry is an Excellent Top Notch Service Manager!! I LOVE taking my car to PARKS LINCOLN!! Everyone is very pleasant & helpful!

SONNYRAN

Apr 18, 2015

THEY ARE VERY GOOD AT WHAT THEY DO. THERE PROMISES ARE ALWAYS KEPT. THIS A BUYING EXPERIENCE. HOPEFULLY THE SERVICE EXPERIENCE WILL BE AS WELL.

KA CFP

Apr 13, 2015

Just as Nordstrom's Dept store is known for its service, Park's Lincoln is also. There are only trhee things that any product or company offers -- service, price and quality. It is rare to get all three. Ar Nordstoms one gets quality and service (not price). At Wal-mart, you get proce, but not quality or service. At Parks, one has the quality of a Lincoln, treated like a celebrity and the price of their servce dept is no more than you would pay anywhere else. Actually, an oil change is the same price, but at Parks' you get your car washed at no extra charge.

Susan Lorenzo

Apr 5, 2015

I love taking my car in for anything at this dealership. Which is why I bought my MKZ there. I used to always schedule my oil changes first thing in the AM to get out fast. But, here, I scheduled for 10:30, had a nice breakfast and Larry got me outta there in under an hour. Love that coffee machine, too!Thank you!

Burnett E. Darby

Mar 28, 2015

Very friendly and knowledgeable of product. Speak with confidence showing she truly believe in her product. She is truly an asset to your operation. She will earn her star for customer satisfaction.

Allyd3

Mar 25, 2015

Above and beyond treatment, They know what customer Service should be. And make sure the customer is satisfied. Thanks Larry Mills, And Parks Lincoln Tampa, FL

Dennis Gorrebeeck

Mar 5, 2015

I want Dawn Kaps to know how much I appreciate her kind and truly caring demeanor. In the hustle and bustle of today's society it is extremely hard to find outstanding customer service. When I left the dealership today I felt truly appreciated as a customer. Dawn is the main reason why I will continue to do business with Parks Lincoln Of Tampa. Without question, you can count on Dawn to handle all of your car needs in a professional and thoughtful way. I had to write this review because she puts the customer first in customer satisfaction!!!!! Thank you Dawn so much!!!

Dennis G

Mar 5, 2015

I want to thank Dawn Kaps for her truly caring demeanor and excellent customer service. She is an absolute delight to work with and her kind spirit speaks volumes. Without question, Dawn is the most helpful and knowledgeable employee at Parks Lincoln Of Tampa. Dawn goes above and beyond to make your experience pleasurable in every capacity. Dawn, I want to say how much I appreciate your genuine eagerness to solve issues and to make me the customer feel #1 at all times. I would highly recommend Parks Lincoln Of Tampa because of one key employee......Dawn Kaps. She is the absolute BEST!!!!!!

Pat

Mar 5, 2015

Tom Hunter paid attention..did his homework and hit a home run with us. We purchased our previous Lincoln Nav from Parks and were impressed by the sales and service. Additional thanks to Nick, Jared and Joe. We love the vehicle and are extremely happy there was one that fit our needs on the lot!

bmfdhughes

Feb 17, 2015

Everyone was very nice and friendly. Our sales person, Kay was great. Very helpful and willing to work with us on all questions we had. She was available at all times we needed her. I would recommend her to friends and family.

rbeck60828

Feb 12, 2015

Larry Mills is an excellent service representative. He is the reason I go to Parks Lincoln in Tampa. I know I can trust him to do the work my car needs and to charge a fair price. In addition, I know my MKX is safe for the road when I travel.

jrossman

Feb 9, 2015

The service provided by Parks Lincoln over the two years I've owned my MKS has been impeccable. They are flexible in scheduling service; prompt in getting the work done; and great communicators if there is a delay for any reason. Larry Mills sets the standard for customer service and has provided outstanding support whenever I've needed regular or special service. I would highly recommend this dealership and vote for Larry as Service Manager of the Year.J. Rossman

Linda

Jan 31, 2015

Jared Brantley was very friendly, professional and personable. We are recovering from a credit issue due to a disability. He treated us like we were the only customers on the lot. All the people involved in our transaction were fantastic! I would recommend this fine dealership and its' staff to anyone thinking about a new or used vehicle! Thank you, we are excited about our purchase! Keep up the great work! Tom & Linda??

Dealer review

Jan 22, 2015

I felt that Jason Vansyckle was able to exceed all of my expectations from initial contact through delivery of the vehicle to my home. He fully explained all of the options and helped with pre-sets.

Carla

Jan 19, 2015

I just leased a 2015 MKX with Parks Lincoln. Bobby Emmrick, Jeff Litton, and Joe Notestine, were pleasant and took the time to answer all my questions (1st time leasing). They are very focused on making sure customers are 100% satisfied. Bobby Emmrick was my sales person and during the sales experience I never felt pressured - nice overall experience - I highly recommend this dealership!

Nandez

Jan 14, 2015

This was the best car buying experience ever. I've purchased a Mercedes, Lexus and tried to purchase my dream car BMW, but taking away all the fluff. The car, the salesman, manager and finance department made this transaction easy. Highly recommend this dealership.

jterrana

Dec 31, 2014

Larry was very personable and had the paperwork ready for me when I arrived. The waiting area at this dealership is very comfortable and makes the experience that much more enjoyable. Larry was on top of an issue with my vehicle and let me know what my options were, he is customer oriented and makes having my vehicle serviced more of a pleasure than a chore.

wkoerber

Dec 11, 2014

Bobby Emmrich is very professional. His experience shows through with his knowledge of the product and his ease in answering all of your questions. He gave us space and time to make our selection decision, didn't keep pushing and pushing until he got a deal. Bobby is a real pro! Parks Lincoln has always taken great care of our needs. They are very customer oriented. I highly recommend Parks Lincoln. Sue & Bill Koerber

FMSDMS

Dec 3, 2014

I have been driving Lincolns for 30+ years and dealing with the staff at Parks Lincoln keeps bringing me back for my next Lincoln vehicle... they are a pleasure to do business with. They are more than just a car dealership....

Maureen

Dec 2, 2014

Because of my last experience with another Dealership, I wanted to get all my questions answered before entering this Dealership and I did! After many many emails back and forth, Nick Cherok, Sales Manager and Anthony Brammer, Product Consultant could not have done a better job. Giving me every answer needed to make it worth my time to stop by and meet them and test drive their product. I was so impressed with their patience, positive attitude and demeanor. After my test drive and checking out other vehicles on the lot, it was easy to decide what I wanted to do. Within a week Nick had the vehicle of my dreams delivered to his lot and we signed the deal! It was the best Dealership experience ever! Looking forward to the same experience in the Service Dept when needed.

Dave

Nov 8, 2014

Purchased a pre own Lincoln about a week ago. My luck was that the first face of your dealership was Jared Brantley. Consummate professional and extremely personable through the entire process of the purchase. I would recommend your organization to anyone and suggest they get to meet Jared. A sincere thanks to Jared! You made it comfortable from the moment you offered you hand and introduced yourself!

Anthony Gennaro

Nov 7, 2014

Let me be clear for the benefit for the potential buyers, that would find getting lied to and going back on your word on an agreed deal, (aka, handshake deal) an experience they can do without. We agreed to $2,000 down, 15,000 mile lease, plus my trade which was negative $4, 500 in equity, this came to a payment of $814. But, advertised rate had an additional $1,400 in taxes and tag, which I said to roll into the payment. I was given a quote of $830, which I agreed to. Salesman said he would give me a call the next day to let me know what colors of the vehicle he could find. The salesman called, but instead tells me the payment would have to be $900+***New update on 11-06-14, received a voicemail today saying that they can now do the deal. I was thinking, "Good, Parks Lincoln cares about their reputation and are now going to uphold their end of the bargain." I should have known better! I called the salesman, went over all the terms, we agreed upon everything even though now my new price was going to be $850. The deal seems the same as before, but now he says they can't take the trade because that was not in the advertised rate, even though my trade was agreed in the deal before. This is how they make things right? I guess I was not suppose to notice I have two large suv's in my driveway. Ask yourself is all this worth it agreeing on deals for them just to change the agreement and writing email back and forth not taking responsibility for deals they initially made up.

rweadock

Oct 31, 2014

We recently leased a new MKX from Parks Lincoln. It is the 9th car we have either leased or purchased from them over the past fifteen years. They have always given us very good deals and provided excellent service. The whole Parks family is friendly and courteous. Over the years they have been very consistent and you always know you will have a pleasant experience.

Otis Grant

Oct 21, 2014

I had a good experience purchasing a car with the help of Jared. Thanks

Ms.Rozz

Oct 11, 2014

This is the first time in years that I was able to look for a car without feeling like I'm being pressured to do so. Jared was calm and patient. If I were to purchase another vehicle I would definitely come back to him.

jnjkendall

Oct 9, 2014

My husband and I came in to purchase a new MKX. We were Z plan shoppers so we knew that price would not be a deciding factor in our decision, how we were treated at the dealership would be our deciding factor. As soon as we got out of our car we were greeted immediately by Bobby. He welcomed us and asked how he could assist us. Once we explained our situation he very quickly brought a car around and took us out on a test drive. He was so patient with me explaining how all the features work. I wanted a certain color vehicle with specific options on it and he searched the state of FL and was able to find one perfect for our needs! We were very happy with everything.

bandcphillips

Sep 25, 2014

I had the unpleasant experience of having a blowout on my brand new Fusion Energi SE and my Roadside Assistance towed me to the nearest dealer which was Parks Lincoln of Tampa. First thing the next morning I received a call from Assistant Service Manager Larry Mills to let me know they had assessed the damage and provided the cost to have a new tire put on the vehicle. What a great experience it was, very pleasant and accomadating and pricing for the tire wasn't any different than if I had gone to a tire shop. When I picked the vehicle up they had even cleaned it inside and out! Thanks Larry for the great service even though I didn't buy my vehicle from Parks you wouldn't have known that based on the fabulous service they provided!!!

jbus

Sep 21, 2014

As always Larry Mills & Pat Nunez treated me like one of the family. I constantly receive, not only great service, but friendly services. When our car needs some repair we are always asked if we want them to continue before any work is done. We always receive the best possible customer services from Parks Lincoln,

newlincolnowner

Sep 16, 2014

Great customer service from Jared one of the sales associates!

Susan

Sep 14, 2014

Jared Brantley was the most professional car salesman I have come across. Along with the entire dealership I had a positive car buying experience. They are going above and beyond for a minor problem with the new Lincoln I purchased~

Sassy

Aug 26, 2014

Jared was my salesperson, he was very friendly, knowledgeable, easy to talk to you

Hewitt

Aug 25, 2014

Purchased/Leased a MDX recently, it took less then 2.5 hours total to negotiate the deal and drive the car off the lot. Bobby Emmrich (our sales guy) actually listened to our needs and wants and made it happen. Thanks!

Pattijohnson2013

Jul 28, 2014

On 7/24 I took my car to be checked for work that was done at a different facility. I was so upset when I arrived at parks from the other place .that when Dennis came to ask what service I needed he went above and beyond.he had the technician Pat to check my car. The repair work was a brake booster. After checking they said the relay switch needed to be adjusted. After picking up my 2007 Lincoln mkx I drove it for about 8 miles.when breaking my brakes made a awful sound and the whole front of my car under the hood started viberating so so bad. I took it back to Dennis he then drove it and took it to Pat. Dennis felt it wasn't safe for me to drive. He then put me in a loaners car.Thanks so so so much to him and Pat they found the issue from the other facility. With there knowledge I am now driving a very safe mkx again. DENNIS and PAT ARE WONDERFUL PEOPLEI

Fedsales

Jul 23, 2014

Bobby is the best in town at what he does; courteous, respectful and professional. And believe me I have shopped them all. Coming home to American cars again after they left me back in the 90's. Always been a Lincoln guy and love my new Navigator. Will add the MKZ to my collection in the near future and this time won't have to shop anywhere else. Found a home at Park's. Thanks Bobby and Nick for saving me time,money and aggravation.

WalterZaldana

Jul 16, 2014

Bobby Emmrich provided us with the best customer service experience my wife and I have ever experienced at a dealership. Jeff Litton, and Jason Vansyckle were great. Pricing all around was fair all around. Go check them out I know I will again.

jrossman

Jun 28, 2014

My recent regularly scheduled service visit was handled quickly and efficiently. The work was done in the time frame promised and everyone I dealt with was polite and friendly.

jflanejr

Jun 27, 2014

Larry Mills and the entire staff provide excellent service every time. Larry is friendly, efficient, and helpful. I feel very confident placing my vehicle in his care.

carlmoeller

Jun 6, 2014

I had an air bag problem and Larry Mills helped me to alleviate the problem. Larry did not have the needed part so I was given an Enterprise rental vehicle provided and paid for by Parks Lincoln. The next morning, Larry call early and told me that the car was repaired and I can drive to Parks to pick up my car. When I got in the car, the air bag light did not illuminate which illustrated that the air bags worked properly. Larry was as usual, very helpful. I travel a long distance to get service whereas there is a Lincoln dealer closer but I travel a long distance because of Larry Mills.

dg9933

Jun 2, 2014

Just stopped in to asked if they could see what I did to my navigation system, which is still under warranty, and they took my car in immediately and started checking it out. They did advise me I might have an hour wait which I didn't mind. I truly expected the service dept. to tell me I needed to set up an appointment and was so impressed that they took my car in immediately!! Wow, that's a first. They couldn't diagnose it that late afternoon so set me up in a rental (loaner) car that afternoon and said they would be in touch. It took 2 days to diagnose, get the part and complete the repair but communicated with me so I knew what was going on. When my car was ready Pat Nunez even spent additional time with me explaining what had been done and even went over unrelated questions on how different things worked in the vehicle. As far as I'm concerned they should get a 10 star rating; that is how much I was impressed and appreciated the extraordinary service I received with extra credit to Pat Nunez. Thank you to all in the service dept. (and the rental specialist were great too) They are one great team. Brenda Gilbert

Mel

May 18, 2014

Unprofessional staff who doesn't try to make a sale, especially internet sales manager, Nick. Nick lost a deal by trying to charge me for the credit card commission. I had the money he asked for. Terrible experience with him. When I pointed out some significant defects about car the which he wasn't even aware of, he did't care or try to give a discount or try to find another alternative. I wish a professional and and experienced sales manager was on site instead of this kid who does not even have authority to call a shot for $240, lost my business and still calls himself a manager. And after all this, I saw today at Cars.com that they raised the price of the car. As a former car sales person, I can say that they just jacked up the price so when the next customer points out the same things, they will be like "oh okay! Here is a discount for you" and still sell for the previous and expensive price. Bad business.

LEE

May 2, 2014

THIS DEALERSHIP IS EXCELLENT, OUR SALESMAN BOBBY EMMERICH WAS EXCELLENT AT HIS JOB ANSWERED ALL OUR QUESTIONS AND DID MAKE AN AFTERCALL TO US. THE F & I MANAGER WAS THE REASON WE CAME BACK TO THIS DEALERSHIP.

jamarj

Apr 5, 2014

Larry Mills was great, the price quoted over the phone was the exact price when service was complete. I have them look over a few additional things on my car, they found the problem and also fixed the problem. Thanks Larry and your team, job well done.

mercey10

Apr 4, 2014

My name is Andrena Woods, I have been getting my Lincoln serviced there for a few years and each time I have requested Mr. Larry Mills. His kindness and concern for me and my Lincoln makes me want to come back to him every time. I have a 2005 Lincoln Navigator , that I bought somewhere else, but he treats me as if I have a 2014 bought there. I must mention that I do live in the deep south of St. Petersburg by the Skyway Bridge. but because of Larry's serve to me each time I am willing to come back. You guys have a jewel there.Thank you,Larry Mills Stephen & Andrena Woods

T, Lonardo

Mar 30, 2014

Very pleasurable experience. Bobby Emmrick was the greatest. He made the process as easy as possible. He was very knowledgeable and was very through. Would definitely buy from him again.

tleuci

Mar 28, 2014

Larry Mills has been an incredible service manager fro us for many years. He is honest, reliable, and someone who goes beyond expectations to make things right. I would recommend Parks Lincoln (and especially Larry Mills as a service coordinator).

suemac1992

Mar 16, 2014

I needed an oil change and requested detailing as well. They were able to provide me with a loaner, which was wonderful. The car looked amazing when I picked it up. I saw some friends later and they commented that my MKX looked like I had just driven it off the lot! Great work.

jlstephens

Mar 7, 2014

Rick was very helpful and personable in helping us find the right car for our needs. He seemed very interested in establishing a good service oriented relationship.

caryn5861r

Feb 23, 2014

Outstanding and excepional customer service!! We will continue to do business with them and send everyone we know their way! Awesome experience with a dealership that has customer service savviness and knows how to treat customers!!

brndmrkl

Feb 20, 2014

My husband and I went to have our 2012 Lincoln MKZ serviced. We left the lot with a 2014 Lincoln MKZ. I'm not sure what happened in the middle but everyone is very friendly. I'm very much enjoying the new model of the MKZ and all the updated features. The drive is really smooth, even when my husband is behind the wheel!

kdacton

Feb 2, 2014

After researching the Lincoln MKX on the internet and looking at Parks inventory I knew that we wanted to choose to at least go see the MKX in person. Jason met us in the driveway as we approached the entrance and asked if he could help us. After explaining that we had emails about our inquiry with Nick we were introduced to Nick (sales manager) who explained that Nick would show us the MKX and help us.Jason was very detailed explaining the MKX luxury features and options. After all, my wife was extremely interested in the cooled seats and nav.We originally intended to buy and had not considered leasing. Jason was so patient and detailed explaining to us all options concerning leasing that we selected to lease. My wife and I were impressed with the manner and patience Jason took with us in making our decision. We have already given our friends one of Jason's business cards, who are thinking of purchasing a new car.

akarefined5

Jan 21, 2014

As a Customer and current Lincoln owner I do not like being lied to. The customer service and response I received from the Assistant Service Manager Larry at Parks Lincoln made me feel violated concerning my personal property and invaluable as a new customer. I originally brought my SUV in on 1/13/14 for warranty Service on the sunroof. Two days after receiving the SUV back on 1/16/14, I was returning to Parks Lincoln for the same exact issue. On the second trip to the Parks Lincoln the sunroof was repaired and I was advised the wind deflectors were replaced on both sides. My SUV was pulled up by the valet and I left the dealership on 1/20/14. Several minutes after leaving the dealership I noticed that the Valet key was missing from my key fob. I returned to the dealership within 20 minutes. Upon speaking to Larry I asked for the key and it was not provided. He informed me he did not know where the key was. I asked why would the key be removed if there was no need for it to be removed to complete service on my SUV. He stated he didn't know maybe it fell out. I then asked him if he could run the Vin on the car and create a new key since they misplaced it. He said no, since I did not purchase my Vehicle from Parks Lincoln of Tampa (Which is registered in my name and has a 6yr 100,000 mile warranty on it) it would be a breach of Confidentiality. He then informed me I needed to go home and return with the spare key of which they could make a copy. I later called Central Florida Lincoln in Orlando where I purchased the car and they informed me that I was in the Lincoln system and any Lincoln Dealership could create a new Key with the Vin number from the vehicle. So I went back Parks Lincoln for the 4th time and again asked Larry if they could create me a new Key from my Vin number. I explained to him this is not my first car with a keyless entry and could he explain why the key was removed from the fob in the first place, he still could not explain or elaborate on the need to remove the key. Larry then put in a service ticket to replace the key. With-in 20 minutes I was given a key that opened my vehicle, which I'm pretty sure is my original key. This makes me feel very uncomfortable doing business at this location. I'm putting this up here so other consumers will be aware to check their keys when they have service completed on their vehicles any location.

robkindell

Jan 14, 2014

Mr. Larry Mills, has great customer service skill nothing beneath outstanding "one of the best customer service representative I've know in sometime". He answer all my questions and suggested if I had ongoing issues call or bring my vehicle back for service. Parks Lincoln staff is awesome. Thanks for the ongoing support

cmedlin

Jan 11, 2014

Larry Mills, Assistant Service Manager, was very helpful with getting the proper people involved to quickly examine my cracked windshield and to listen to our feelings that it should be a warranty problem, not a crack caused by road damage. They were able to contact the proper people at Ford to explain the situation and convince them that even though Lincoln does not normally cover glass damage of this nature as a warranty item, this was indeed a very unusual situation and Ford agreed to support their findings. The parts were ordered promptly and they were ready for me when I brought the car back. They issued me a loner car while my car was being repaired and completed the work within the time frame they promised. Everyone we came in contact with at Parks Lincoln were very friendly and helpful and I would not hesitate to take my car back there for service.

jbus

Jan 11, 2014

the three employees mantioned above away treat me and my wife very professionly at all times. Pastor is one of best technician in his flied.

Smsnyder

Jan 11, 2014

My car took longer than expected to be fixed and Larry made sure to keep me notified of what was going on. He made sure I had a rental car to drive the entire time my car was in for service.

Jdyss

Dec 29, 2013

I have been involved in buying quite a few cars. The last three were purchased fm the same Lincoln dealer in Clearwater. Until now, it has always been a stressful and tiring experience. Never before did I accept the first offer presented much less feel delighted with it. Never before was every single person pleasant, helpful, knowledgable, and friendly. Although it is over two hours round trip, I'll get all cars fm Parks in future and recommend them to all my family and friends, in fact I've already done so. This is the most positive experience I've ever had buying a car!

kbeekman1

Dec 18, 2013

My 2007 MKX was getting ready to reach the 80k miles in the coming week. So I decided to explore options but not really committed to purchasing at this time. Jason was the sales representative that met me at the entrance and we begin the journey. He asked questions to determine what I was looking to accomplishe. He took the time to learn what I was looking for and shortly a vehicle was ready to test drive. Jason was polite, professional, and listened to my needs and concerns. I looked at a second vehicle with addtional safety features. At the end of the visit I had purchased a new vehicle. I returned in two days to pick up the vehicle; it was ready and waiting for me. Jason also did the financial portion. He explained each form and answered all my many questions. Before leaving the lot, Jason reveiwed the many features of the vehicle and we customized to my needs. I also know what to expect when I come in for scheduled maintenance. This was a pleasant experience.

Moneten

Dec 17, 2013

Well, what can I say? The sales (lease-)-experience I had last Thursday when I obtained a new 2013 Lincoln MKZ through Parks Lincoln of Tampa was outstanding! Jason Vansyckle was my CSR and he did an outstanding job. The entire transaction went as smooth as possible. This 2013 wasn't my first vehicle I obtained through this dealership and I'm pretty sure it won't be my last.

bhbennett

Dec 12, 2013

I first talked to Bobby last June when we test drove a Navigator L. I was very impressed with the car and wanted to stay within the Ford family. I have an Expedition now which no longer suites our growing family's needs. So I told Bobby that I was waiting for business to pickup at my data consulting company and that as soon as I could buy (lease), I'd be back to talk to him. He called me regularly, at first, to follow up then occasionally, then not at all as time went by. Seven months later (December 2013) I took my son back to the dealership and leased the Navigator. It was because of his perseverance that I bought and also because I love the car. In all those follow-up calls he never pressured me which was really refreshing. He was able to meet me on the budget through some light negotiation and got the car to me sooner than I expected - since it was coming from another dealership. Overall I'm very impressed with the team down at Park's and would recommend them to anyone. Thanks again.

wottman

Dec 12, 2013

Service began immediately upon arrival and completed in less than 1 hour. Reception was very professional, All service and inspection was done as required. Car was washed and cleaned beautifully. Larry Mills is a top notch Service Manager.

schiellini

Dec 6, 2013

I brought my Mercury Mariner SUV in for its 90k tune-up on 12/5/13 and as always I had a wonderful experience with the Parks Lincoln service department. I spoke with Bill Mitchell the day before to get a cost estimate. He was very thorough in explaining the various services my SUV needed, as well as an estimate for the cost. When I brought it in on the day of servicing, Mr. Mitchell was scheduled to be off that day, but he had left explicit instructions for other service members as to what we had discussed. I had worked with Larry Mills before and again, he took me under his wing and referred to Bill's information when we discussed what items we were going to have done that day. It is always a pleasant experience to pull up in the always clean service area, with the astute service greeters, always saying good morning and being very helpful as I waited to speak with Larry. I have complete confidence in all work done on my SUV by the Parks Lincoln service personnel. I know they strive to take good care of me, and my SUV. This is my fourth vehicle purchased and serviced by Parks (formerly Northgate) Lincoln Mercury -- and the excellent service I receive is the reason I'll always purchase my vehicles from Parks!

92512baby

Nov 30, 2013

Larry as always provided me with outstanding service and explained the results of the multi point inspection. Like the dealership as you are treated with courtesy and friendliness. Like this dealership.

garymcd

Nov 21, 2013

Bought the 2013 Lincoln MKZ without being sold the car (usual hassles). This was my second purchase from Bobby and definitely recommend working with him and the team on your next purchase.

JMSantoro

Nov 8, 2013

My overall experience was excellent. Larry Mills was courteous and extremely helpful in geting my vehicle serviced in a timely manner and ensuring that the work was done to my satisfaction. Joe, the Service Technician, was outstanding and went the extra mile by staying late to make sure that my Navigator was running perfectly. Joe is to be commended for his knowledge, skill and work ethic.Both Larry and Joe are a credit to the dealership and I thank them both.

Allyd3

Nov 5, 2013

Always a great experience been using this dealership for years. For both my F-150 and my Mercury for service and sales. Larry Mills always treats my family right.

eagle433

Nov 3, 2013

My wife and I can't say enough good things about this dealership. The service personnel are absolutely outstanding and I must not forget those in the body shop. I doubt other dealerships have such a great staff. I could take our car for service to Lakeland, much closer, but for all service work, we'd rather go to Parks. Notwithstanding that is where we purchased our MKX.We have now bought two of the MKX from Parks and have not regretted either for a minute. I praise this dealership to all those interested in buying a Lincoln product. Our next vehicle, not only will be an MKX, but will also be purchased from Parks. When you happen upon a great business, run by professionals, you can't look elsewhere.J. BeardenValrico

Johan_

Oct 24, 2013

It was a great experience with the Lincoln dealership. Very friendly staff, felt very much welcomed. I was very taken care of very good and would already consider buying my next car from the same dealership!

dickmillie

Oct 17, 2013

My wife and I stopped at Parks Lincoln of Tampa that day for the first time with intentions of only looking at color options. We were greeted by Joe Spears. As it turned out, he spent several hours with us, showing us different vehicles, going over options and features, going for test drives, answering all our questions, etc. Besides being courteous and friendly we found him to be most knowledgeable about the vehicles. (This has not always been the case with our visits to other dealerships). To summarize, we ended up buying a new MKZ and taking it home with us that same day. That was not our original plan, but our comfort level with working with Joe Spears and his salesmanship made the difference.

92512baby

Oct 14, 2013

Bobby was friendly and knew what I was looking for. He was patient and realized I needed to see if my 94 year old mother could handle all the new electronics on the car. The price was right and the car had all the the things I was looking for and none of the extras that I did not want. It was also handy that when I was taking out all the stuff from the old Lincoln to put into the new car, he did a final check and discovered that I forgot my transponder. I would not even have missed it till I got a bill for the use of the Crosstown. The staff are always very nice at the dealership, which explains why we always get the car serviced there.

jbus

Oct 14, 2013

Both Larry and Pat are very professional at all time. When I drive into the Parks of Tampa. Larry treats me with respect and listen to I have to say about my problem. And when the work is complete he takes the time to explain all the details of not only what caused the problem but what it took to repair. Pat, the technician, is extremely knowledgeably about all the vehicles that he repairs or services. I know when Pat says the car is ready I have no concern and know the job was done 100% correctly.

bbershad

Oct 4, 2013

My service rep, Larry Mills is the reason why I keep coming back to this dealership.Larry is a professional and he is very knowledgeableHe helps identify the problem and resolves the issue quickly and he try's to keep the cost with in reason.What more could I ask for....Great job Larry !!!

92512baby

Oct 1, 2013

The dealership is small so you know the service mangers and they can attend to your needs quickly. Prices are competitive and fair. Even bought my tires there as price was competitive with tire stores. Advantage program is a real plus as there are times when enough money is in the account to pay for the service.

NewMkzOwner

Sep 27, 2013

I just leased the new MKZ from Parks Lincoln, and the people I dealt with there, Guy, Nick and Joe, were highly professional, helpful, and accommodating. They understood what I was trying to do and worked with me so I'd be happy with the price. Their great service did not stop with the sale either. For instance I needed my old car delivered to my home nearly 30 miles away, and Guy delivered it for me. Guy also took extra care to show me the vehicle's features after the sale to get me fully acquainted with it. He continues to stay in touch to make sure I am happy to check if I need anything. This has been my best experience with a dealership and with buying a new car, hands down! Great job guys, thanks for taking care of me.

jkailimai

Sep 22, 2013

Two weeks ago, my husband and I went into the dealership for the first time. We had been called because they had received the model we were interested in. From the moment we parked our vehicle, we were treated with respect and dignity. The entire staff was friendly and professional, Bobby treated us like "royalty." We left the dealership with a new vehicle at a price and trade-in that was fair. I do not relish the "car buying experience" and, for the most part, usually leave with a "bad taste" in my mouth whether I have made a purchase or not. That was not the case at Parks. I would definitely recommend the dealership and have, in fact, already made the recommendation to 2 co-workers. It is my sincere hope that the sales team at Parks receive the credit they deserve for exceeding this customer's expectations. Thank you for the opportunity to share my experience.

ngawthrop

Sep 20, 2013

I took our my MKZ in for service because of a problem we were having with the air conditioner. I was instantly blown away by the level of service. Larry took the time to listen to the problem and even had a technician that specialized with AC to sit in the car and go over the issue with me. They spent quite a long time examining the car and even contacted engineers at Lincoln to make sure everything was ok. In the end the issue was the driver (me). The bottom line is I have never been treated this great at a car dealer service department. The service department definitely complemented what was a great buying experience at Parks.

36laurel

Sep 17, 2013

From start to finish, we had a first-class experience in purchasing a 2014 Lincoln MKS. We were presented with a very reasonable price, not pressured to buy what we didn't need, and the time was taken to make sure that we were familiar with the auto and its features. Finally, and importantly, we are very pleased with the MKS.

rolandogarcia

Sep 2, 2013

Wonderful experience!! This is our third term with a lease. We love doing business with Lincoln Park of Tampa. Guy even drove our new car to our house. Made us feel like royalty. What a nice staff, they definitely are the best in town!

bebe114

Sep 1, 2013

Once again we received quality attention from Larry, and quality service from Larry and Joe. This is definitely one of the best service departments in the Tampa area.

bruceinfla

Aug 21, 2013

My buying experience with Parks Lincoln of Tampa was probably the best I have had in the over 50 years that I have been driving/buying cars. Tom Hunter was outstanding in every respect; knowledgeable, very thorough in answering questions and explaining all features of the MKZ. He worked with Marco Persach(who was also outstanding) in providing an excellent quote and helping me understand the benefits of leasing versus cash purchase, (They gave me very good quotes both ways). Tom really went beyond expectations in actually coming to my home to set up the phone blue tooth and the garage door opener for the car, following my purchase. He also spent additional time giving my wife a comprehensive tutorial on all of the MKZ' features.Over the years we have purchased numerous Buicks and recently, Toyotas, but this Lincoln MKZ is really excellent and the dealership is outstanding. We really feel comfortable with this purchase.Previously, I had visited another Lincoln dealership and the experience was not very good, so I am even more impressed with Parks Lincoln and Tom Hunter and Marco Persach.When my lease on the Toyota expires I will definitely consider another Lincoln from Parks Motors.Bruce Slaughter

oldgmw

Aug 21, 2013

I wanted to Lease a new Lincoln MKZ so I went on the internet to shop around for lease specials and I contacted Parks Lincoln via email. They responded very quickly with a few questions about my trade in and mileage requirements. I got a quote back that seemed really good so I made an appointment later that afternoon. When I went into the dealership I was expecting to be told that for some reason (trade value, add on etc.) the lease amount would be much higher. To my surprise they stood by their quote and I signed up for the car. The delivery process was very fast and I left with my new car in about an hour and a half. I purchase or lease a car at least every two years and this experience was one of the best I have had at a dealership. I was very pleased with the whole experience at Parks Lincoln.

Aderby12

Aug 8, 2013

Overall, I had a great experience. This was my first time leasing a vehicle. I appreciated Bobby's patience throughout the process. I'd recommend this dealership to anyone.

kovacik

Aug 2, 2013

This is the second Lincoln I have purchased from this dealership. I have been very pleased with the quality of the sales staff. They know their product, and show respect for the customer. We were uncertain about the type of vehicle we wanted and the sales staff did not try to convince us one way or the other. They were patient and pleasant as we worked out our decision making process. After we made our decision, we were competently introduced to the various technologies in our new car. We appreciate such fine service and definitely will consider this dealership when we purchase our next vehicle.

marcywilson

Jul 28, 2013

I never thought I would buy an American car again. But I was very impressed with the Lincoln MKZ and like it far better than the Acura and Lexus vehicles I previously owned. That said, I was also extremely impressed with the Sales Team at Parks Lincoln of Tampa. I worked first with Guy Sas, who was very friendly, low-key (low pressure), and extremely knowledgeable about the MKZ. He spent considerable time with me, answering all my questions during the test drive, and helped to find me the perfect MKZ Hybrid. I was very impressed with his in-depth knowledge of a vehicle with so many bells and whistles. Marco, the Sales manager, was great with offering a fair no-haggle price, and very patient with me considering my RFP approach across multiple dealers. When I decided to make the purchase, Guy was out-of-town so John Belluso graciously stepped in. I thought that no one could top Guy's professionalism, but I was wrong. John Belluso was also extremely helpful, very flexible, low pressure, and extremely knowledgeable. Another real professional. John arranged for delivery at my convenience, which was tough considering my busy schedule. He set up my phone and walked me through all the features and functions of my new car. Then he set up a 2nd appointment to continue my training, answering any questions I had after driving it a few days. Very smart approach to making sure customers are happy after the purchase is complete. I would definitely recommend using Parks Lincoln of Tampa to my friends, and will be happy to use them again for future purchases.

GreatCrowd

Jul 17, 2013

I bought the car here Jan. 23, 2009 and have had it serviced every time here and have always been well treated and the staff has always been very courteous and helpful.

Kbiddle

Jul 3, 2013

AMAZING! Both Bobby and Joe hit it out of the park!! Professional, caring, sincere and knowledgeable. As a business owner I value these attributes in TEAM members and can unquestionable recommend Bobby, Joe and Parks Lincoln!!!

shirleyadams

Jul 2, 2013

Buying a new car is not always a pleasant experience for us dealing with high pressured sales associates. However, dealing with Tom Hunter was a pleasure. Tom listened to our needs and worked to accommodate our crazy schedules.He answered my many questions and took the time to explain and demonstrate the technology available in the 2013 MKZs. This was very helpful. My husband purchased an MKZ and four weeks later, I did as well. Joe, I don't recall his last name, the financial man, was also very friendly and courteous, worked diligently to find us an excellent interest rate.Having never dealt with Park Lincoln before, we were very pleased. Thank you Tom and Joe.

Ragtag24

Jun 30, 2013

My husband and I purchased our first Lincoln in 2006 and fell in LOVE with not only the perfect vehicle for us but the perfect dealership for anyone. We sing prises to anyone who will listen about Parks Lincoln and the entire Lincoln experience . We loved our experience with Guy in the purchase of our new Lincoln and Larry and Bill and the whole service department have us hook line and sinker.

TampaBay

Jun 30, 2013

I had recently visited my local dealership, to purchase a 2013 Lincoln MKZ. After reviewing the vehicles that were in stock, I knew that I definitely wanted to purchase this new vehicle. However, I was not convinced that I was receiving the best price. After visiting Parks Lincoln of Tampa, I was very pleased with their selection of vehicles, as well as the cost of my vehicle. Guy Sas, Certified Product Consultant, assisted me, every step of the way, from determining my trade-in value, to turnover of the keyless remote for my brand new Lincoln MKZ. Guys ease, skill and knowledge, regarding the process, as well as the relationship between sales and dealership manager, was key, in why I chose this dealership for my purchase. Marco Persach, General Manager, has a no haggle style of negotiation, and, he has full understanding of what a customer wants and needs, which makes for a quick buy and out the door purchase! This is my third new vehicle purchase from this dealership, and, certainly will not be my last. This is an exceptional vehicle, with all the latest technology and quality features. I would recommend that anyone seeking to purchase a new vehicle, to be sure to stop by Parks Lincoln, well worth the drive from your local dealership. Thank you for making this process painless! Joseph Pyatok, Clearwater, Florida

nxc09m

Jun 19, 2013

This Dealership has done nothing but impress me from the day I walked to buy my car. Guy Sas was excellent and never pressured me or made me feel uncomfortable in any way. I had a few issues with the car that were resolved right away. Larry Mills in service has been incredible to work with and I will highly recommend Parks Lincoln of Tampa to all my friends and family. They go above and beyond to make you feel at home. I look forward to a great relationship with them.Sincerely,Nelson Comellas

mikwags

Jun 12, 2013

Good Service. I would recommend Larry He found a recall on my car. As I am going north for a while he service it at short notice.

Greg

Jun 7, 2013

Parks is a great dealership. Bobby (my salesman) sold me on my 2013 MKZ Hybrid. He sold me my 2012 and there were no disappointments with that purchase. The 13 ZBRID is a fantastic automobile all the way around. The Hybrid gets about 41 MPG depending on how you drive it. Great car, great service and dealership to do business with.

carlmoeller

May 31, 2013

I've used Larry Mills for many years and he is the only reason I get service in Tampa as I live in Indian Shores, Florida and have a Lincoln dealer closer. Larry has always been friendly and does not pressure for more expensive service. He always provides options.

dhanna1243

May 28, 2013

I went to this dealer because I liked the price. While there Jason was extremely helpful and explained the car's options and compared them to other luxury cars I was looking at. Obviously I liked what I saw and heard because we bought the car from them after driving over 50 miles to this dealer.

pvsggranny

May 28, 2013

My husband & I have been shopping for a new vehicle for him for 8 to 12 months; visited Toyota, Jeep, Chrysler, Cadillac & Ford dealerships. Some were pleasant & others used tactics that drove us out the door & off their lot. At Parks Lincoln of Tampa, we were made an offer & given the time we needed to research their offer & check with the B.B.B.(great review,by the way).Bobby E. called us the next day & we were able to agree on package & price.We worked the details & finalized the paperwork that afternoon & drove our new car home. That's the long & short of it; the in between is this: Parks Lincoln/Tampa was pleasant to do business with, they were'nt particularly high pressure & were willing to give us the time we needed to make our decision. Marco, Bobby & Joe (financial) were Great to deal with, willing to answer our questions in detail without being patronizing ( an important aspect....respectful). Our money will spend anywhere; we chose to purchase w/ Parks Lincoln of Tampa because we were treated well & with respect. At this point, I would do business with them again. Thank You : Robert L. & Paulette V. Shipley

Albert0

May 8, 2013

Great customer service and care. fully satisfied with the job done..... was nervous but they made me feel good from the start walking in. I would go back again to that dealership without a second thought. THANK YOU LARRY ........ FOR KEEPIMG ME ROLLING

ynaffity

May 2, 2013

Parks Lincoln of Tampa exceeds my expectations every time. THANK YOU SO MUCH Larry Mills and his team for extraordinary service today and for taking care of my emergency so quickly, smoothly and hassle free. You guys are the best. - Tiffany F.

esbj49

Apr 25, 2013

Larry Mills is the best service manager I have ever worked with. He takes care of his customers. Love this dealership and the service, thanks to Larry.

jterrana

Apr 12, 2013

Check in was fast and efficient. Larry was very informative as to the service that I wanted for my vehicle. He also checked their records to make sure that my vehicle was up to date on all required services. I am very pleased with the professional way he handled my appointment. the vehicle was serviced and even washed in a very timely manner.

patjinks

Apr 10, 2013

Awesome experience with the team at Parks Lincoln, they were very attentive, listened to my needs and then proceeded to exceed those expectations. I was very impressed with service before sale and even moreso after.

robkindell

Apr 10, 2013

Guy Sas, was great...outstanding customer service, he kept me updated my the purchase of my new vehicle. I highly recommend Parks Lincolns to others.

kimwells

Apr 8, 2013

It is always a pleasure going for service at Parks Lincoln (or at least as pleasurable as that type of situation can be). All the service and office staff I met there are extremely nice and courteous, making what could be an annoying trip very palatable. My service adviser, Larry Mills, is always extremely friendly, remembers my name and more important to me, remembers my car. He is very knowledgeable, and can and will discuss not only my current maintenance or service needs but projected future needs and the timing of the projected service as well. Since my schedule is very tight and I do not live or work near the dealership, he is willing to try to squeeze me in when he can and works with my staff when necessary to get my service scheduled. He is an asset to the dealership and to Lincoln. If he treats all his clients like he treats me, Parks has a lot of satisfied customers.

neatfreak

Apr 8, 2013

I went in for my regular oil change and I always like to bring my own oil. This time, however, I brought the wrong weight for it. Jordan, the tech that was going to perform my oil change, brought it to my attention. He explained why I had the wrong one and I agreed to use the oil provided by the dealership. Things like this only continue to build my confidence in your dealership. I do, and will continue to, recommend Parks Lincoln of Tampa. Both Larry and Jordan are a definite asset to your dealership. Please feel free to reach out to me as a reference. My phone # is 727.945.1069.Sincerely,Jim Rush

eadmcd

Apr 4, 2013

From the moment we set foot on Parks property, we were made to feel like family. The sales person greeted us outside as we arrived. A sign was posted in the lobby welcoming us to the dealership. Since we had made our car wishes known prior to arrival, a new car was parked out front for us to view. Mr. Emmrick took us through all the cars features since they were notably different than the 2006 Lincoln we were driving.We returned to the office where we settled on what we believed to be a fair price. From then onward the rest of the transaction was simple. Within an hour we were driving away in our new Lincoln MKZ.Had we not received a letter prior to our visit from Marco Persach, we would not have known the place existed, as we reside in St. Petersburg, Florida. All of our previous Lincoln's had been purchased from Scarritt Motors, which no longer existed. This timely letter was the turning point in our decision to drive an hour to to see what Parks Lincoln had to offer. It turned out to be an hour well spent.Based upon everything that has happened to date, Parks can count on us as a customer and a sounding board for anyone looking to buy a new Lincoln.Best regards, Ed & Marge Devany St. Petersburg, Fl.

Redlincoln

Mar 22, 2013

Larry Mills checked the problem with the back-up camera and found it defective. He ordered a new one and had it put it in and at the same time did a 6 month check on the rest of the car plus an oil change.

mstoup123

Mar 19, 2013

We have been coming to this dealership for years and have always been pleased with the level of attention and service we receive. Bill is always thorough and honest with us and doesn't try to sell us services we don't need. Recently, we stopped by to look at a new car and met Jason. He, like Bill, was honest and listened to our needs and wants. He didn't try to push something on us we didn't want and was very patient with us. He worked with Nick to get us the best deal they could and we leased a new MKX from them. During the paperwork process, typically unpleasant, Jason and Nick were competent and thorough, explaining the details as they went along. After we had completed the purchase Jason sat with us for another 10 or 15 minutes to make sure we understood the basics of the car's systems.Bill, Jason and Nick all represent your dealership with professionalism, respect and honesty.

glennnielsen186

Mar 14, 2013

Larry Mills is very customer centric. He kept me informed of the status of my vehicle, he arranged for a rental, he went above and beyond the standard. Great Job!

nole52

Mar 13, 2013

Larry Mills does a Great job with servicing my vehicle. Anytime I come in he gets me in and out. Would recommend to anyone looking for a New or Used vehicle.

Robrob1

Mar 9, 2013

Three weeks ago, I purchased an MKX at Parks Lincoln of Tampa. My experience there was very positive. I worked primarily with Bobby Emmrich who was extremely knowledgeable about the vehicle . He is such a genuine person and made my husband and I feel very comfortable with the whole buying experience. I would definitely recommend Bobby and the Parks Lincoln dealership to my friends. I love my new vehicle and will continue to use them for future purchases.

107running

Mar 8, 2013

All of the service personnel are very professional, friendly and knowledgeable. They always fix the "problem" that my car has. Today they upgraded my computer system. The technician (#996) provided very helpful information and was very knowledgeable about the system. Parks Lincoln personnel make it easy to schedule an appointment and made my visit...a pleasure!

gordo13

Mar 8, 2013

On March 3, my wife and I visited the Parks Lincoln Dealership of Tampa to look at the new 2013 MKX Lincoln. We were cordially greeted by Guy Sas,new car salesman, who took us around the lot showing us the different cars available. This being our 3rd MKX, he carefully pointed out the new or updated features ofthese beautiful cars. After walking around for a while we went inside to talk price.We are from PA.so there were some questions from us about registering the car. At that time,Nick Cherok, the business manager, came in to explain the process. We worked on a deal for the car but because it was Sunday,he neededinformation from PA that not be gotten. Nick said he would call me on Monday morning after he talked to people in the PA tax dept. After calling me right when he said he would, we worked everything out and the deal was done. Shortly after that, Guy Sas ,called to tell me that our car would be ready at 3:00 . I was floored that everything came together so quickly. Guy told me to call him with any questions that I thought of and I took him up on that offer. When we arrived to pick up our car, it was sitting in a prominent place that we couldn't help seeing-it looked beautiful! The paper work was made very easy for us and the financialguys got us to our new car quickly. Guy took us around and introduced us to other members of the dealership including Cara Marquis, the service manager.It was now time to take possession of our new car.Nick came into Guys office and he held a nice Lincoln box that had the keys inside-a nice touch and finish to a very pleasant experience.We can't say enough how happy we are. In 3 years, since we come to St.Pete Beach every winter,we'll certainly be back for our next Lincoln. Thank You

jbus

Mar 8, 2013

When we bring our MKX in for service we know that it will receive only the best of care. Both Larry and Pat always our very professional. Pat treat our car as it is his own.

Charlebear

Mar 2, 2013

I am writing this memo to thank Bobby Emmrich and Marco Persach at the Parks organization for an outstanding sales experience. From the time my wife and I entered the Parks dealership, Bobby and Marco made us feel at home and convinced us they were there to help and not just sell us a vehicle. Bobby was so thorough and knowledgeable about the vehicle we were interested in my wife and I both agreed this is the man we want to work with. I certainly hope the Parks organization views Bobby and Marco as valuable assets to their organization.RegardsJohn and Judy

buslady

Feb 27, 2013

There was a question in my billing which was handled by Larry in a very courteous and professional way which resulted in a favorable outcome in my favor. He also took care of another problem that I mentioned to him later and also gave it prompt attention.

burkalan2333

Feb 25, 2013

I have a 2011 MKZ Hybrid and it is a wonderful car. I just tried to cut a deal on a new MKZ and I will never own a Lincoln again. The sales person was rude and arrogant. How can you cut a deal on the new MKZ Hybrid when you have no cars on the lot. Every dealership on North Florida Ave has loads of cars on the lot except Park's Lincoln. Why are you still in business? Don't waste your time at Park's Lincoln or dealing with any of their sales staff.

dkucel1

Feb 13, 2013

I was going there only look at the new car that my hubby and I see all the time on TV. We love the sunroof. While we were there we fell in love with the SUV instead. Thanks Bobby for you knowledge of the car. I really thought I was going to miss my Jeep a lot BUT I don't! Lincoln is now forever in my blood!

modum4

Feb 9, 2013

Larry and his staff are always prepared and ready for the customer. I enjoy coming to Parls Lincoln for service for my car. Thank you- Guys!

sam_ttttt

Feb 1, 2013

I am moving out from Tampa permanently next month due to career move, however if you ever consider to live in Tampa, Mr.Larry Mills from Park Lincoln of Tampa is the person you can rely on. His Services are exceptional, perform all my car services beyond my expectation and I would definitely recommend for other customer too. Rating: 11 out of 10. Second to none.Sam T

Cutchensl

Jan 30, 2013

I had taken my MKS to the dealership I originally purchased the vehicle from and stated my concern. They diagnosed and remedied. I continued to drive the vehicle for 5 months with "the problem"; I had resigned myself to the fact I was stuck driving a vehicle I no longer enjoyed driving. My son had spoken highly of the service he receives from Parks and suggested I take the vehicle there. I am SO glad I did! I was promptly greeted upon arrival and my vehicle was immediately taken back to the service area. They verified the noise, diagnosed, and repaired in a very short period of time. I was frequently updated as to the status of the repair and not left to wonder "how much longer". Larry Mills, my service manager, was fantastic. He was personable, knowledgeable, and efficient. He coordinated my entire visit and ensured I was in and out with a correctly repaired vehicle. In fact, all of the employees were very friendly. As I sat in the lounge, I noticed that the other customers appeared to be experiencing the same positive service I was. I have concluded that this must be the norm for this dealership. I will be returning for any future service my vehicle may need.

kmargelo

Jan 17, 2013

Always quick, great wating room (wifi). Prices are reasonable and often send out coupons. Larry also takes good care of me and listens to my problems.

kathiemcd

Jan 15, 2013

John was great and recognizing I needed a convenient sale to get around my busy work schedule. Marco and John put an unbelievable deal together for me that was unexpected and made me feel as though they wanted my business more than the other dealerships. Nick went through the paperwork fast, but was thorough. A much experience than when I bought my Cadillac. As a national sales trainer, I will have a great experience to share as an example in my trainings and seminars. Thanks for the great experience.

timnalls

Jan 7, 2013

I am not a big fan of buying cars because of the usual hassle you have to deal with in discussing a price with the sales person and then actually negotiating with the closer/Sales manager. In the purchase of this car it was an enjoyable experience to discuss the purchase lease options with Jason and to arrive at a deal that I was happy with and had no other involvement from other people who I never had seen before. Jason was extremely knowledgeable about the attributes of the vehicle and did a great job of describing them to my wife and I. As a result, I would recommend Jason & Parks Lincoln to anyone that I speak to. Also, I appreciated the fact that Joe Notesline was ready with all the paper work and minimized our time in the dealership to close the deal. Again adding to the overall pleasurable experience. Thanks guys for a job well done.

Bill Rexford

Jan 1, 2013

This is my second Lincoln in a year. Both sales experiences have been excellent and the service team has always gone way above board. Love both cars ( MKX & MKS ). Wouldn't hesitate to recommend the Parks team to anyone.

rsynychak

Dec 31, 2012

In short, a very pleaseant experience in buying/leasing our new vehicle. Jason is friendly and courteous; and, very knowledgeable about the vehicles options/features and has great communication skills.We had been in the market to buy a Lincoln MKX for some time. Your ads brought us into your showroom. Jason met us at our car as we drove into the parking lot. He was courteous and friendly; and, after learning about what we were interested in helped us find a vehicle and was very patient in helping my wife pick a color. Jason is very knowledgeable and thorough in explaining the various vehicle options, as well as, the benefits/options of leasing vs buying the vehicle. So for the first time I leased a vehicle. It was Jason's clear and thorough explanation of the lease option that convinced me.After the sale, Jason did not rush things and spent a considerable amount of time expaining the computer features of the vehicle, scheduled time the next day for more instruction in helping me understand the operation of the features, and scheduled another session 2 weeks out. This has been very helpful as the Licoln MKX has many features that are somewhat complex if a person has not used them previously.Overall, this was a great experience and I look forward to doing business with Parks Lincoln in the future.

prhanney

Dec 21, 2012

Called on the phone a made a apt. for my 12000 service on my MKX . Drove in on the 20th was welcome and was told my car will be ready in 1 hour , with a car wash. Ask Larry about connecting a phone with sync , he got me with a fellow who help me with my problem. Very good service.

jterrana

Dec 17, 2012

I was greated almost immediately upon arrival, Larry knew me by name and was aware of the reason for my visit. He had my service ticket written up and ready for me to review and sign. He also alerted me of additional items that were needed insure maximum performance of my vehicle. The customer waiting area is comfortable and has newspapers and magazines to help pass the time, although the total time for my 55,000 mile service only took aprox 45 min. When my vehicle was ready for me to leave I was pleased to find that it had been washed.

badertscherk

Dec 16, 2012

This was the easiest car transaction I have ever been a part of. Chris was excellent, honest, and detail oriented. He was not driven to make a sale, he wanted to understand what my requirements were and provide me that information. Excellent experience and highly recommend working with them in the future.

Grand Dames Car Service

Dec 11, 2012

In a male-dominated field, it so refreshing to meet a female who is knowledgeable about her job. Cara is great. She always meet and greets you with a smile, making you feel you are in good hands. I've been to this dealership on several occasions and have been lucky enough to always have Cara assist me. I like the attention she provides me and her follow through. She goes above and beyond, even washing my vehicles before turning the keys back over to me. What a good feeling driving away with a clean, good operating vehicle. Parks Lincoln is lucky to have her onboard.The courtesy drivers are great too. I have nothing but praise for them as well.As long as I own a Lincoln, I will bring them to Parks Lincoln for servicing and repair.Keep up the good work Cara!!

Canswami2

Dec 6, 2012

Came to the dealership to browse and found a vehivle that interested us. Jason was very professional and courteous throughout and educated us on the vehicle. Jorge was equally as attentive and worked well with us to establish a workable purchase, which we did. Great car buying experience for us.

jstals

Dec 2, 2012

We leased our new Lincoln MKS from Parks Lincoln. The entire team was very friendly and professional. Chris Ferris, our sales person, was outstanding. He was extremely knowledgeable and helpful in assisting us with vehicle selection and decision on options. He fully explained every function and setting available on our vehicle. He answered every question we had in detail and followed up to ensure that we were fully satisfied with our vehicle and all available functions. Our overall experience at Parks Lincoln was the best we have had in purchasing a vehicle.

tjohnson25

Nov 25, 2012

Electronic problems with the sound system. Larry Mills finally figured out the issue and got it fixed, it was not an easy one. Usual Outstanding job by Larry.

6857

Nov 24, 2012

We got immediate attention on our 2012 brand new Lincoln with air-conditioner not working! They fixed it and we were out in 2 hours!

EARL J. LUCKEY

Nov 18, 2012

THANKS PARKS LINCOLN FOR HAVING LARRY MILLS ON YOUR STAFF. FIRST OF ALL,HE WAS VERYFRIENDLY AND KNOWLEDGEABLE ABOUT MY AUTOMOBILE. I WAS UPDATED REGULARLY ON THE PROGRESS OF THE WORK BEING DONE TO MY CAR. I WOULD RECOMMEND YOUR DEALERSHIP TO ALL. THANKS AGAIN LARRY. VERA & EARL

PrinceKari

Nov 13, 2012

larry makes you feel great so early in the morning. He is very friendly, and very knowledgeable of all the products and services. I will always ask for larry and will recommend him to potential and future customers, thanks larry for all you do..

Moneten

Nov 9, 2012

I'm very satisfied with the service provided. Larry did a great job managing my repair under warranty. I was provided with a rental and a carwash.

dc7rn

Nov 7, 2012

We purchased an MKX a few months ago at Parks Lincoln. We LOVED the car and could not be more pleased with the drive and its performance. However, we soon realized we wanted a Navigation package in our MKX. We found ourselves back at Parks Lincoln and purchased our second car at Parks Lincoln within two months. Nick Cherok, Chris Ferris, and Larry Mills are the three wonderful people who again helped us along with our second purchase. They each made our purchase just as pleasant as our first purchase. Nick Cherok, has especially stayed on top of everything we needed. He is professional, honest and efficient. As for the quality of vehicle, well, a Lincoln speaks for itself.Thank you to the staff at Parks Lincoln. We once again HIGHLY recommend your dealership. Customers will not be disappointed with any part of a vehicle purchase at Parks Lincoln.Sincerely,Dr. & Mrs. J.E. CraddockTampa, Florida

Allyd3

Oct 30, 2012

Great Service. As always larry gave me reasonable price got me a ride home kept me informed to the repair status and made sure I was satisfied with the work. Thanks for the great servce Parks. Mr. Alex Donaldson

debrahay

Oct 10, 2012

We have been plesently surprised at the friendly, easy going way of our purchase experience with Jason Vansyckle. I actually had not intended to purchase a Lincoln. Funny, however my husband is die-hard Ford man. He talked to my for months about looking at the Lincolns on the road and thinking about test driving one. It's been 20 years since I've owned a Ford.We had a non-busy Saturday (Sept. 29th) and my husband said get your purse we are going to the Lincoln dealership for a test drive. So off we went.Well the car sold itself, almost. I wanted a luxury ride, some class and style, heated seats were on my wish list. But still not completely ready to switch from Toyota back to Ford.Jason was expert in his information, patient with my tons & tons of questions and really helped me feel like I could consider this. We went home with lots of options to think about, pray about and see what was best for us. Jason explained several options to lease or purchase and all were do-able, for us. A few things needed to be taken care of on the car and Jason has been understanding and accomendating. What a pleasure! Hope this type of service continues. I'm not use to this. I keep wondering when it's going go down hill. Sure hope the great service continues.

Angie Maley

Oct 6, 2012

Lincoln MKZ has quality and features that you cannot ignore.Great on gas mileage, ride, and outstanding interior. Our consultant Guy was great as never applied pressure to make a sales and Nick did the figures for us. We were shown through the service dept and explained the warranty of the car. Parks Lincoln is the place to buy a car whether new or used as the service from the sales to car service is excellentCustomer service: Guy was our contact. Took us for a ride and then asked us if we liked the car and from there on we were on our way to get the Lincoln MKZQuality of work: Guy and Nick were very helpful in explaining everything in detail as to the aspects of the car Friendliness: I can only speak of Guy and Nick as both were very helpful in setting up our purchase.Overall experience: The atmosphere to purchase a car was outstanding as we did visit other deales where there was a certain amount of pressure to buy.Price: how lucky we were to get the car and enjoy the discount offer by Ford.

Delores Bedley

Sep 28, 2012

I received a letter about my 2010 MKZ so I went to the dealership to see what they could do. Marco worked up a quote for us on a new lease. We accepted the quote on the new 2012 MKZ in the color I wanted. Jason took over on the paperwork and got us taken care of. The price that Marco gave us was agreed upon which I didn't think he could do. Jason also came to the house and programed my garage door opener. They have been one of the best dealerships to work with. I would recommend them to my friends and family. They have gone beyond in helping us. Thanks for letting me express how I feel.

PDJensen

Sep 28, 2012

John Belusso was fair, honest and extremely helpful in the selection of our new Lincoln MKX. We love the vehicle and Parks Lincoln made the process easy. John Belusso answered all of our questions and the deal that was offered did not deviate through any of the process. John showed us the vehicle, provided the price and did a great job of explaining all of the options and operations of the vehicle. We would not hesitate to recommend Parks Lincoln to anyone looking for a new Lincoln. My ThanksPeter Jensen

tjohnson25

Sep 19, 2012

Larry Mills was his usual stay on top of our service need which was somewhat complex. He is really an outstanding person to be handling these type of difficult situations.Jason Vansyckle also came over to help us while we were there and contributed greatly to my wifes situation. She was assured all her needs would be met and they were.She had one additional service request which was part of the big issue and it was handled foe her in a totally professional manner.

jecdds

Sep 14, 2012

If you are having a bad day and want to go somewhere where you feel like you are a VIP, visit Larry Mills at Park Lincoln. Larry goes above and beyond the call of duty making people feel special and that he truly cares about their vehicles. I don't know how Larry does it, but he takes "exceptional" care of his customers. I have purchased cars for 40 plus years across this nation and never before have I run into someone like Larry MIlls in a Service Department. He makes CERTAIN everything is to your satisfaction anytime there is an issue. The people in Sales are wonderful however, this dealership truly gets a 5 star rating from me because of people like Larry Mills! Thank you Park Lincoln...you exceeded our expectations when buying our MKX!And........we love our car!Dr. and Mrs., J.E. Craddock

mernandez15

Sep 13, 2012

the over all vehicle knowledge and the abililty to explain to the consumer how to use all of the options on the vehicle is very important and the people at Park did that very well. also the assurance that any and all issues or services with be handled in a timely and professional manner.

lrryk79

Sep 11, 2012

I waqs very pleased with the service I received. I went in without an appointment and was greeted by someone outside the service center. He was kind and answered my questions. After my vehicle was serviced, Larry Mills expl;ained in detail what was done and what I needed to be aware of in the future.Setrvice was done in a very short period of time.

2012420

Sep 5, 2012

He was very friendly and promptly did his best to troubleshoot and fix the issue. I was also given a rental car to use while mine was in the store. So far, even though I've had more issues with this car than expected, the car dealer has always been helpful and ready to answer my questions and work to find a solution.

BrendaBilling

Sep 4, 2012

Larry Mills has been my service guy for several years. As always, he is very friendly and helped me resolve a major transmission problem with my van. My first letter was rec'd in March 2012 and the parts were not available until late July 2012. He kept me updated on the status of the recall with several phone calls to Ford. My transmission was giving me problems for almost 6 months and the recall repair DID resolve the problem. YEAH! He offered me a loaner car during the repair, which was greatly appreciated!! Larry! Thanks So MUCH!! Brenda Billing

jdcterp

Aug 29, 2012

Larry Mills is a real pro + a pleasure to work with. I enjoy working with Larry. i may buy a Navigartor here early next year

pinklisalou

Aug 28, 2012

Not only was Larry personable, helpful, and knowledgeable but he went out of his way to make sure I was taken care of. Larry went over and beyond what I would consider his job description. My tire blew on my way to work one morning and Larry sent someone out to put the spare on so I could drive it into the shop. They were not able to get a matching tire until the next day. Larry had me meet him at the shop at 7am so he could drive me to work and fix my car while I was working. I was picked up from work at 3:30 and my car was fixed!! I had an amazing experience at Parks Lincoln. I will definitely be recommending this place. Thanks Larry for taking great care of me!

james321

Aug 23, 2012

I had a good experience overall and the staff was very helpful. I may give special mention to Tom Hunter who assisted us in our process.

bprutledge

Aug 17, 2012

Every time I have to take my MKT for service to this dealership, I have been treated with respect and dignity. The people who work here are friendly and very attentive to customers' needs. When my original service advisor left this dealership, I requested Larry Mills because he had dealt with a previous problem I had. He has ready for the task of dealing with a sometime "difficult" customer thatI can be. He allayed all of my concerns and solved any problems that I had. I would recommend this dealership to anyone purchasing a Lincoln product!

Iceqwene

Aug 16, 2012

I have always received great service for our vehicle. The personnel are professional and ensure that my vehicle is not kept any longer than necessary.

diosdadoalfonso

Aug 15, 2012

the services is great,the technician and in general the quality of work is great,Larry mills the assistant services is a nice person and very friendly.

MaeBelle Barger

Aug 13, 2012

We purhased our 2011 Lincoln Towncar from Parks, Our Sales Rep, Bob Emmrich was very courteous and showedd us several Linoln Modelsm however I had my heart set on a Towncar. Bob maade all arrangements for a rental car while mine was having some minor work on it. The facility for waiting is exceptionally clean, comfortabl and has Coffee provided..thats a great plus. Larry Mills was very friendly and courteous and had my car ready in record time. I will be bringing the car in for its protctive coating and I wxpect I will have the very same Great experience with Parks Lincoln Dealership.

ArleneA

Aug 12, 2012

Great overall experience. Very friendly, and helpful. It's not often that you go to a dealship and get treated as well as you do a Parks Lincoln. The service adviser, Larry Mills knows how to make an unpleasent visit enjoyable. Don't forget the very clean waiting area with free coffee and TV.

Delores Bedley

Aug 11, 2012

Since Bill Mitchell was off, Larry Mills handled my service call and he took good care of me. I had a nail in my tire. Everyone at the dealership has been great to Ed and Myself helping in any way they can. Thanks again.

dmichaelhamilton

Aug 11, 2012

Larry did an excellent job of following up on a couple of questions I had when I took my car in for normal servicing. He was quick with the response. he also reviewed with me the service they provided and offered some tips on maintaining my car to get the best wear and tear. I have been dealing with this dealer for six years and have never had a unsatisfactory experience with their sales and service departments.

modum4

Aug 11, 2012

Thank you Larry for always going above and beyond. Parks is forntunate to have a caring service provider like you.Bobby, I appreciate your friendly help yesterday. It has been a pleasure meeting you. You are an excellent salesperson.

sbarbie10

Aug 4, 2012

They met my service needs in a timely manner. They are always pleasant and available to answer my questions when my car is serviced. Larry is always very helpful.

caneking

Aug 1, 2012

Larry was ver professional and helpful. This type of service reinforces our decision to buy our Lincoln and future purchases of cars! We appreciate the prompt service too!

Tim Dorn

Aug 1, 2012

I had my 2004 Mercury Grand Marquis in to have the transmission flushed. After a couple of days of driving, I had problems with it shifting into high gear. I then checked the fluid level of the transmission and found that it was two marks below the full mark. I brought my car back to the dealership and pointed out this problem to the service Manager Dawn Kaps, of which she had the service tech refill, only to refill it to an overfill level. I then brought this to her attention of which her and the service tech tried to tell me that it was an acceptable level. It was up to the letter D, where it states on the dipstick DO NOT OVERFILL!! And that the amount that they had refilled was only less than one half of a quart. Myself, being a certified mechanic with over 37 years of experience, did not believe that they were being truthful with me.If it was only one half quart low, I would not have experienced the shifting problem, as the fluid expands when it is at operating temperature. Since the owners manual and the fluid dipstick specifically states that the transmission is not to be overfilled. I had told Dawn how unsatisfied I was with the poor quality of workmanship of her service tech, and told her I would need to be reimbursed 75% of my repair total.Of which she told me that she would do this for me, after myself stating the real facts to her, but also she advised me to take my repairs elsewhere.I totally feel that not only they had wronged me twice, but also she had the nerve to tell me to take my repairs elsewhere!!!I guess they do not appreciate hearing the truth of an experienced person such as myself to confront them with the real issue at hand. Today I did receive my check of $150.00, and would like everyone out there to know that what kind of poor customer service that you will get at this dealership.Tim DornTampa, FL

tjohnson25

Jul 30, 2012

Larry Mills went out of his way to give me the best service available. He satyed late on Saturday, came and picked me up at my house, arranged the payment for me after the Finance Counter was already closed for the day. This happened when the part the car needed was delivered late. I cannot believe that ny other service manager would go to this link to help a customer.

susanbarr1209

Jul 28, 2012

Larry Mills gave me a thorough understanding of my Ext'd Srvc Plan and convinced me to come back to Parks Lincoln for all my auto service needs. He was extremely knowledgeable, friendly, and professional. The service performed on my car was completed in a timely manner and Larry explained each item repaired. He assured me that he'd always provide me the best deals available for future service needs. I had an overall great experience and am committed to re-establishing myself as a repeat service customer.

PAM WARD

Jul 27, 2012

jASON MADE THIS SALE TO ME SO PAINLESS. IT WAS FUN, HE WAS GREAT, AND I WILL BUY IN A FEW YEARS AGAIN FROM JASON. LOVE THIS CAR ...THANKS SO, PAM WARD

jbus

Jul 25, 2012

Larry is a pro inevery sence of the word. He alway takes the time to answer any and all questions. He is always a gentilman.

Jfav

Jul 24, 2012

We are on our third Lincoln Navigator and Bill Mitchell has always come through with top of the line , precise and prompt service. Thanks Bill and the crew!

bebe114

Jul 22, 2012

My husband and I could not be more pleased with the service we received earlier this month for our 2010 Town Car. It was a pesky A/C problem ... the kind that won't act up when you take it to the dealer, but absolutely drives you nuts once you leave. Larry listened, asked questions, listened ... called service tech Joe to come listen, ask questions, listen ... and then they took charge and said they'd handle it. Larry arranged a comparable loaner for us ... called us daily to keep us posted ... and by golly they found the problem, fixed it, and we couldn't be more pleased. We are so glad that we have found Parks Lincoln.

ryandj

Jul 21, 2012

We dealt with Chris and Marco in buying our new MKX. Our experience with this new vehicle purchase was the best we have ever had. Both Chris and Marco were very friendly and professional.

Bob Butz

Jul 18, 2012

Larry has shown very caring and most polite inter action toward me as a service department customer. I would rate him as outstanding!!! I feel very comfortable whe discussing needed attention formy auto.

ritaevanoff

Jul 18, 2012

2002 Navigator in for several service issues.Pricing was fair. Radiator flush too high. We decided not to have done at dealership.Most items repaired. Lots of additional service items identified.Radio was inoperable when leaving dealership. Service tech took back in and repaired (disconnected wire left during service) while I waited.

kridley

Jul 14, 2012

I have been using this dealership for years. The same faces are still around. Everyone is courteous and friendly. They have knowledge of your car and all Ford/Lincoln models. The work is detailed with explanation. They are happy answer questions. I normally book my service with Bill. The waiting area is pleasant to wait in. Even purchasing a new car is a pleasant experience. I still call the dealership Northgate, not got use calling it Parks.

Samiller427

Jul 14, 2012

Larry is wonderful! I wish my Mercedes dealership treated me like Parks does, Larry goes over and beyond to make our stressfull situation to a minimum. After my service is completed very quickly Larry is sure to contact me through the process, also after I have picked up my Navigator he sure does help by calling and making sure there has been no issues with the work that has been completed. Larry is a huge asset to your company. I've dealt with many other dealers and I choose to travel an hour to deal with Parks. Thank You Scott

bpalmer8

Jul 12, 2012

This is the second visit to Parks Lincoln of Tampa, we were very impressed by product consultant, Bobby Emmrich when we were there the first time last year but unfortunately we werent ready to purchase a vehicle at that time. Bobby is the most professional representative that we have encountered in many years. He has an excellent knowledge of the product and operating systems. He took time to explain to us how to use the Sync system on the 2012 MKX that we purchased. Most of all we had the opportunity to meet other representatives of this dealership reveling an impressive team of professionals who are very customer oriented. They all exceeded our highest expectations. Many THANKS to Bobby and the team at the Parks Lincoln of Tampa dealership.

Sugarfoot

Jul 9, 2012

Jason made me feel welcome and comfortable from the moment I drove onto the property. He was there as soon as I got out of my car. He arranged for a vehicle to be prepared based on my description and it was being done at that time. We proceeded into his office and a deal was reached. The best part was that I had forgotten that I had a "Partnership in Recognition" certificate and once I gave this to Jason, my deal was even better.Thaks Jason for all your work on this deal!

Chipper78

Jul 7, 2012

The staff was very helpful and the envrionment was clean and neat. Price was outstanding. Thanks for a pleasant visit!!! I will be back for future servicing!

dsbwendi

Jul 7, 2012

I have purchased many cars over the years, 4 within the last 6 months and I can honestly say that this was the most comfortable experience I ever had at a dealership.Chris knew everything about the car and was able to show me the different accessories and how they operated without delay or guessing. My previous experiences the salesmen know little to nothing about the cars except for what was written on the specs. It was refreshing to have someone who could explain each feature and demonstrate what I needed to know with belittling me in the process.The whole team was friendly, courteous and extremely helpful. I will only purchase from this dealership in the future.

dgmkey

Jul 5, 2012

After two years experience the people, service and attention to my needs continue to be excellent. Larry Mills is doing an excellent job for Parks Lincoln. Even though my MKZ is two years old Bobby Emmrich continues to take care of any issue that comes up.

jmarti37

Jul 5, 2012

I got immediate attention. All my questions were answered. Sales manager took the time to meet me. I was given a very fair/competitive price. Everyone I came in to contact with was very friendly and respectful. My vehicle was delivered in tip top shape.

dpkarpan

Jul 2, 2012

This is the second car that I purchased through Bobby and I have found him to be very courteous and knowledgeable about the dealership and vehicles. Bobby is truely focused on customer satisfaction, and I highly recommend that you contact him when purchasing your next vehicle.

DGeiger

Jul 1, 2012

Car was in service for scheduled maintenance. Employees were courteous and friendly. Work was performed in timely manner. Dealer even washed car and cleaned interior. Overall experience was excellent.

Idont have one

Jul 1, 2012

Our salesman, Bobby Emmrich, was very courteous and helpful to us during our selection of a motor vehicle suitable to our needs and desires. He made us comfortable while waiting for the paperwork to be completed and expedited the procedure to the best of his ability.He also programed the keyless entry and blue tooth functions for our new vehicle saving us time and effort.

cid547

Jun 30, 2012

Bill lisitened to me when I discribed the problem I was havingTold me up front what to expect (best to worst)When all the problems were determined, Bill took me to the machanic to show and explain to me what the problems were.Then car was fixied, washed, and I was gone in a time frame that was way better than I expectedI will continue to tell people how GREAT I think Parks Lincoln isAnd in closing "THANK YOU BILL"

Rick Corwin

Jun 27, 2012

Having had an earlier career as a District Manager with a competitive vehicle manufacturer, I am well aware of what makes an outstanding Dealership.When I visited Dealerships, I could actually feel within a couple of minutes, the qualities that make for a successful Service and Parts Operation. Attitude is such an important key.Under the able leadership of Bob Weinstock, Service & Parts Director, with Dawn Caps as Service & Body Mgr, Bob Crawford as Parts Mgr and Nick Cherok as Business Mgr, present a most supportive group to very well take care of their customers, as if everyone was the sole owner of the Dealership.Larry Mills, Ass't Service Mgr and Joe Digler, Service Technician are at the top of their field and are exceptional assets to make it all work. The knowledge, depth of talent and experience of all, is only surpassed by fantastic attitudesPark Lincoln of Tampa has one of the best teams I have seen.Rick

kmargelo

Jun 26, 2012

The check in is easy, the waiting room is comfortable(television, coffee and wifi available), and service was completed quickly, and they wash and vacuum the vehicle, all at a good price.

mvesh

Jun 23, 2012

I had alot done to my truck and Larry Mills was very helpful. He gave me the costs up front and helped me to understand why I needed certain things done. The cost and time that it took to do the work was OK. The staff at the dealership was very nice. Parks Lincoln is a great dealership with an excelent team.

Allyd3

Jun 22, 2012

I have had both my vehicles serviced at Parks for quite some time, and had a great experience working with Larry mills. He always goes above and beyond to make sure I understand what work has to be done and why. He makes sure he keeps me up to date if I am waiting. And if I need a ride home or a loaner he makes all the arrangements. I could not be more satisfied with this dealership. Sincerly Alex Donaldson

Charnell

Jun 19, 2012

On Friday, June 15th I went to the Parks Lincoln Dealership in Tampa with an expectation that was going to fine something I liked. The reason for that is Nick Cherok and I spoke the day before. He was extremely helpful in making sure I understood my options as I exited my lease. Bob Emmrich greeted me when I arrive on the lot. He explained to me what was available in the MKX and the Navigator. Both Nick and Bob made my decision easy by allowing me to look at the cars that were available and offering to fine me one if I did not like what I saw. Bob took the lead and walked me through the cars. When I picked the 2012 Navigator he began to tell me about all of the features and functionality. We went for a test drive and I was sold immediately. What a great experience in terms of service, client interaction, and just the overall visit. I am a happy camper driving the right vehicle purchased from the right place, Parks Lincoln of Tampa. Thanks for great experience.Charnell Williams

herbgo

Jun 18, 2012

I look forward to working with Larry . He is very accommodating and courteous and goes the extra mile for you . A definite asset for your dealership.

jhadley5

Jun 13, 2012

This dealership has taken care of me for over 9 years. One time I'd just had hip surgery & they brought everything to me because I couldn't travel & needed to turn my car in because I leased. They will work with me over the phone which I totally appreciate since it is about an hours drive for me. Other Dealerships won't do that. In fact, the Ford Brandon dealership has lost 2 sales from me because they insisted I come in before they would give me any information & I have had the salesmen not even return calls to me. I retired from Ford Motor Company so I am loyal. Because of Parks Lincoln I am loyal to them too. They go the extra mile.

kacfp

Jun 13, 2012

When I had a problem with the body shop not repairing my car properly, Dawn Kaps took care of it. She was attentive and professional. A customer that has never had a problem is probably not a loyal customer. However, when a customer has a problem, you either lose them (by not handling it properly), or make them a loyal customer by giving them 110% satisfaction. I would recommend Park's becuase Dawn Kaps made sure that my problem was corrected promptly.

Ron Lauck

Jun 11, 2012

It is always a pleasure to be greeted and taken care of by Bill Mitchell and the service team at Parks Lincoln of Tampa. I would give a "6" if it was on the chart. RWL

GUSTO1

May 30, 2012

MY SERVICE EXPERIENCE AT PARKS LINCOLN WAS AND ALWAYS IS VERY POSITIVE. LARRY MILLS GOES OUT OF HIS WAY TO MAKE SURE I AM COMPLETELY SATISIFIED. lARRY IS THE MAIN REASON i WOULD PURCHASE FROM PARKS LINCOLN AGAIN.

fhayden

May 28, 2012

Bill has been handling the servicing of my family's vehicles for over 10 years and although dealer pricing for work can be higher than outsourced work, whenever possible I will come back to the dealer servicing due to Bill Mitchell's personalized attention.Thanks,Frank R. Hayden

carmac12

May 27, 2012

I appreciate the service that I get at Parks, Everyone is friendly and show genuine concern when I go there. If they think the service is taking too long, they offer a loaner so I don't have to waste my day waiting. I do reccomend Parks to my friends and aquaintances.

dhshuey

May 24, 2012

Bill has been very helpful every time I have been in for service. He has shown interest in my problems and worked hard to see that they were resolved. This is the best place I have experienced to have my car serviced. I appreciate the fact that one service representative is assigned to a vehicle.

Elizabeth

May 18, 2012

Over all very happy with my experience at Parks Lincoln. Always friendly and helpful.

Jim New York

May 18, 2012

I have purchased 6 vehicles from this dealership. Always extremely happy all around. Would highly recommend to friends and family!!!

Lloyd

May 18, 2012

The sales people are very knowledgable and easy to talk with. Very professional and courteous. There follow up was also really nice after car was purchased.

Kolsen4lax

May 11, 2012

Larry is my service manager. He is responsive and knowledgeable.I recommend this dealership and Larry to anyone interested in fair and complete satisfaction. Thanks

ktrevor1

May 5, 2012

Bill is always very helpful and honest about what repairs are needed--and what are not. The team does good work, and when a mistake is made, recognizes their fault and strives to correct it.

GreatCrowd

May 2, 2012

I am very pleased with the service I get. Today I made an appointment and they took the car as soon as I arrived and the work was done in a reasonal time frame. Everyone is friendly and cooperative and I will continue to deal with this dealership.I have a 2009 Mercury Grand Marquis which I love and they keep it in fine shape.Judith Bruce

ndcrosscountry

Apr 30, 2012

I have been a customerof this dealarship since 1986. First starting when it was Northgate Linciln Mercury. So far I have been very pleased with their salesmanship through their service.

jbus

Apr 22, 2012

This dealership is the best BEST dealership I have ever had the peasure of dealing with. Larry Mills is not a a professenal in every way but he ensures the our MKX is services from bumper to bumper. Pat, one of the techs who alway works on our car, is ever detailed in everthing he dose. When we the dealership we are sure that all the done was done correctly.

Delores Bedley

Apr 20, 2012

Marco is very helpful in making you happy with your purchase, regarding pricing, things you would get with the car, whether it is a sale or lease the best deal. He has been so helpful over the years that we keep going back to him. We have also recommended him to our friends and they have purchased from him.Jason has seen that we get what we were asking for on the car. He has come to the house and programed our garage door and made sure that the blue tooth is connected right in our cars.Of all the dealerships that we have had dealings with, Parks Lincoln is the best in my opinion to deal with.

Mike Wheeler

Apr 20, 2012

Larry always takes very good care of me. He knows I am on a budget and so he always gives me alternatives as well as recommendations.

beverly09

Apr 17, 2012

We were completely satisfied with our Lincoln purchase experience, from the time we arrived until the time we drove our new MKT off the lot.

Luv2xlr8myford

Apr 11, 2012

Bill and everyone at the dealership will take great care of you and I can always count on them to get my vehicle service needs taken care of correctly the first time and in a timely mannor.

JEAN W. CAJIGAL

Apr 10, 2012

WE WERE GREETED PROMPTLY WHEN WE ARRIVED; OUR SERVICE REP WAS ON THE PHONE WITH ANOTHER CUSTOMER, AND ANOTHER REP ANSWERED OUR QUESTIONS ABOUT WHY WE WERE THERE. WE WERE NOTIFIED OF ADDITIONAL NEEDED SERVICE, AND THAT SERVICE WAS TAKEN CARE OF PROMPLTY. OUR CAR WAS WASHED AND VACUUMED, WHICH IS AN ADDITIONAL SERVICE WHICH WE APPRECIATED.

cheryl eades

Mar 16, 2012

Bobby Emmrich was absolutely wonderful. He was very knowledgeable and very helpful. Both Bobby and Jorge Rodriguez made me feel like a valuable customer and they were very professional. I have been going to your Service Department for quite a while also. Bill is terrific. I would definitely recommend this dealership to anyone looking to purchase a new car and I would definitely recommend the Service Department.

harrietb

Mar 14, 2012

Enjoyed the experience and the salesman and dealership. Felt comfortable with no pressure made on us. Did what they said they would do and have followed up. All of this is expected by us the buyer, when you are spending such a large amount of money.